{"summary":{"average":4.9,"total":360,"distribution":{"1":7,"2":2,"3":4,"4":11,"5":336}},"reviews":[{"id":"2dbb5b45-7ddc-412c-9729-0493b4f906de","author":"rob","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWE_nNmISi2SlbQjiCYuYRnQ8avwBg-dAA50MoH4vNTNjRQvw=s64-c-rp-mo-br100","rating":5,"text":"They do a great job with making move in easy.","date":"2026-09-19T12:26:12.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We're thrilled to make your move-in seamless!","replyDate":"2026-09-30T15:11:08.000Z","tags":[],"sentiment":"positive"},{"id":"17c81d8a-fd26-4056-823d-f7890081adb2","author":"Lock'd & Stock'd","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXCne6UtMDWNXVA5V0ug8KtRqUlU_6OjrijshXWAsoM9Mwimsjw=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2026-06-17T11:13:21.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review and for choosing Ocean Storage!","replyDate":"2026-07-21T15:11:08.000Z","tags":[],"sentiment":"positive"},{"id":"ef833b43-5ed6-4f95-a516-4113a5abcf27","author":"David Fikse","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKCPbUj66lw4cgBzBA_skUBqlQD82sZHmst4WPmfT9ozDwQog=s64-c-rp-mo-br100","rating":5,"text":"Easy and efficient process to look at and rent unit. Personnel friendly, courteous and competent.","date":"2026-06-04T13:33:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing your wonderful experience, David! Your kind words about our staff mean so much to us!","replyDate":"2026-07-21T15:11:08.000Z","tags":["staff"],"sentiment":"positive"},{"id":"fbb4a9a8-7f8c-4282-88b2-6ef3f75dab88","author":"Katie Denson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXLhfxsi8kYMzjOLxLWPZq4V7QScB0LG6xXXBnw7o_7PEnLSZ5F=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-05-23T15:12:12.000Z","verifiedTenant":false,"featured":false,"reply":"We genuinely admire your support!","replyDate":"2026-06-21T15:11:08.000Z","tags":[],"sentiment":"positive"},{"id":"bda979c9-a8f2-49b5-8e9c-2cf58d2181f5","author":"Nathan Sweetser","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJyMdLND1qDB6Jct1zKokCvh3LTSaFdK16u9nipxd0XCBxLKw=s64-c-rp-mo-br100","rating":5,"text":"The lady who was there was very helpful and made the whole process quick and easy.  Many Thanks","date":"2026-04-24T12:25:49.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to share your experience! We're so glad our team member could make the process quick and easy for you. Your appreciation truly means a lot to us!","replyDate":"2026-05-21T15:11:08.000Z","tags":["staff"],"sentiment":"positive"},{"id":"d463eb43-bd8a-40c8-a8cb-9faa33afc5c9","author":"Tori Anderson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJNS8wR3iNyLAb-291RBTyrpFTjLbvsk5HtcvxWc4r4LeKgXQ=s64-c-rp-mo-br100","rating":5,"text":"Used for two years. Pricey after the discounted months but my items were protected well.","date":"2025-12-29T22:33:38.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your wonderful feedback! We're glad your items were protected well during your two years with us.","replyDate":"2026-01-21T15:11:08.000Z","tags":["price"],"sentiment":"positive"},{"id":"99a250e3-40a7-4686-9d12-b554e97c4de7","author":"Joanna Simpson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXRonymHBypnWCxA9T5YfYqSGBPQ1X1_PJIDbXhdt5WehHhlN-3=s64-c-rp-mo-ba12-br100","rating":5,"text":"Everything was awesome except for raising rates. 😆 The facility was kept clean, I felt very safe, easy access for moving in and out, etc. Front office was very helpful when I had questions and I’d return if the need arose!","date":"2025-12-19T14:00:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2025-10-21T15:11:08.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"e840f97d-2120-45eb-bad4-022e723b9b82","author":"Jose Burke","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVWw2CJx1kxScHQxY0V0nWSx4uGeMPBOMG__eibyvY75mgfJx4Z=s64-c-rp-mo-ba12-br100","rating":5,"text":"Friendly staff and very clean facility.","date":"2025-12-02T11:39:51.000Z","verifiedTenant":false,"featured":false,"reply":"We are pleased to hear you appreciated our staff and facility. Thank you for choosing Ocean Storage!","replyDate":"2025-12-21T15:11:08.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"8fc0e024-0b62-4629-ac59-332bc816d004","author":"Lori R. Stewart","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVh4afzPBHbpy1GKcmwT58UppMMEHWsS3CrGNlAJMbHqybHaQJO=s64-c-rp-mo-ba12-br100","rating":5,"text":"I used ocean storage for approximately 2 1/2 to 3 years. They are always responsive when I had a question or needed help. The warehouse is clean and I knew my belongings were stored safely. I would definitely use them again in the future if needed.","date":"2025-11-27T17:18:27.000Z","verifiedTenant":false,"featured":false,"reply":"We deeply cherish your loyalty over 2½ years! Thank you for trusting us with your belongings and recognizing our responsive service.","replyDate":"2025-12-21T15:11:08.000Z","tags":["cleanliness","access","security"],"sentiment":"positive"},{"id":"9352503d-7792-437e-a318-4be642fa4032","author":"Jacqueline Johnson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX1PlRpmeFCHh9hiQk2_V1IEtb4lwB9w2A1vTioTCiVBzv9Sf14qg=s64-c-rp-mo-br100","rating":4,"text":"","date":"2025-11-27T05:33:25.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2025-12-21T15:11:08.000Z","tags":[],"sentiment":"positive"},{"id":"a1739fbd-0d35-4f87-bb1b-bce8c2cc8c66","author":"Bryan Sanchez","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXQECe3h43LaUpi8XGoLRXjIv4rspJpB6ZUT6l72rZF0tFm_P7uFQ=s64-c-rp-mo-br100","rating":5,"text":"Took good care of my stuff, the building is a comfortable temperature so nothing gets warped or damaged due to temperature, all around fan","date":"2025-11-26T22:56:22.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your wonderful feedback!","replyDate":"2025-12-21T15:11:08.000Z","tags":[],"sentiment":"positive"},{"id":"4e79d98c-8ffe-4004-8ebe-534655e8f070","author":"Melonie Whitlock","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVQtrGo-wBETMrpJf1DmbdJgqFom0dfQn68fY3Vfajel1w5QI5U=s64-c-rp-mo-br100","rating":5,"text":"Derrick was great the process was very easy.","date":"2025-10-29T16:24:17.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing your feedback about Derrick. We're thrilled to have made the process was easy for you.","replyDate":"2025-11-21T15:11:08.000Z","tags":[],"sentiment":"positive"},{"id":"6ef822cf-b5bf-45f6-aa47-b92d33db0dee","author":"Amy Evans","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUGoI2A1M2lpJve_lNllk2f3JZiLxkVJIWiXJHlOQ05z3a5adE=s64-c-rp-mo-br100","rating":5,"text":"The place was secure and clean. Staff was friendly and helpful","date":"2025-10-28T20:04:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Amy. We appreciate your feedback about our secure, clean facility and helpful staff. We strive for excellence and are happy to hear we created a great experience!","replyDate":"2025-11-21T15:11:08.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"c18e0bb3-4975-40b6-a3b3-913ba652ee4b","author":"Tiandra Thornton","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWDk66a6USbX-A1JAhL5bBcDESTcv17LWt206twuoVg7vpZxLQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Roben is amazing and an absolute pleasure to work with. She is patient, friendly, knowledgeable, and professional -- she took her time to make sure I understood and showed me units until I found the right one. The facility was bright, clean and well kept. There are cameras everywhere and the staff monitors the video. I feel confident storing my belongings here.","date":"2025-10-22T17:07:28.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words, Tiandra! We are thrilled to hear that Roben provided you with patient, friendly, and knowledgeable service while helping you find the right unit. Your confidence in our clean and secure facility means the world to us!","replyDate":"2025-11-21T15:11:08.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"697d2442-6619-4baa-9923-1020634fd0a5","author":"Med Lemin","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXwkw2mnIVpdQnwvSPU2deJ4CVzLKCOuGFuwSWbiZoHaWnU4C8=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-10-17T21:10:35.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your positive review! ","replyDate":"2025-10-21T15:11:10.000Z","tags":[],"sentiment":"positive"},{"id":"b0f3ced4-6caf-4e97-ac76-2f8278ba9fbe","author":"Brooke Terrell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIrSV_IGA7Goj55JqDanjZ__ouvL76kVX_3AgeTfsEdld1yzg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-10-16T17:38:28.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2025-10-21T15:11:10.000Z","tags":[],"sentiment":"positive"},{"id":"4aa43ee9-cc19-489b-8e0a-8de21fd589b2","author":"hayden nuttycombe","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVdBeVoUimZs7fCFNpShFzGUWEpH4zmz-_7xGQsFLvKDpHZ_TE=s64-c-rp-mo-br100","rating":5,"text":"Very nice storage units and very clean","date":"2025-10-16T17:38:22.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Hayden Nuttycombe, thank you so much for your positive comments about Ocean Storage!","replyDate":"2025-10-21T15:11:10.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"3ad6119f-7c7a-4cbd-bdcb-39779fb21c4e","author":"Wanda Harris","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVp2NFwUs_MHAEpFtP1qdKTNlm77lvl5nasoYrH2_yZBaCGSBit=s64-c-rp-mo-br100","rating":5,"text":"I always refer people to Ocean.\nClean facility and units.\nDerrick is great!","date":"2025-10-15T18:19:46.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words, Wanda! We're thrilled to hear that you find our facility clean and our units top-notch. Derrick will be delighted to know he's making a positive impact, and we appreciate your trust in us to provide reliable service!","replyDate":"2025-10-21T15:11:10.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"bd6353a9-d760-4e4b-aad3-b699e7651945","author":"Boogie Spicer","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWPKKBbdlX-31RBM-_ehuV22Z7XL6AJ4MntwpqRO72gBAKQ0vCK=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2025-10-14T22:22:58.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the high star rating!","replyDate":"2025-10-21T15:11:10.000Z","tags":[],"sentiment":"positive"},{"id":"945f3ff1-4cbb-4075-bf20-fda84a4b1acb","author":"Norma Walker","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ-7vPvIR9wbbKb2kuvXL0X8FS8OR_I9Miq-WBHzHEinSllZg=s64-c-rp-mo-br100","rating":5,"text":"Great place","date":"2025-10-13T20:39:13.000Z","verifiedTenant":false,"featured":false,"reply":"Norma Walker, we are so happy to read such a great review about Ocean Storage!","replyDate":"2025-10-21T15:11:10.000Z","tags":[],"sentiment":"positive"},{"id":"ca9b782b-036a-4928-b1ef-b760c9358d0b","author":"T'andria","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKPaHM_wc4sgiaxtnwt8d_vVxpq1Zt_5eOoMMZhx_HKo7NsMhOV=s64-c-rp-mo-br100","rating":5,"text":"This  storage company very clean & convenient Derrick helped us was very sweet guy made our visit amazing!!! 10/10 recommend!","date":"2025-10-11T13:14:27.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We take pride in keeping our facilities clean and convenient and we're happy to hear that Jacob and Derrick made your experience with us enjoyable.","replyDate":"2025-10-21T15:11:10.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"96acaefb-2622-4870-9747-15ab894b6780","author":"A. C1","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVFuE_lcBLKkxJWPUxZbe6lPyRtBokptXA-gaTCVUs7k80Ud0pN=s64-c-rp-mo-br100","rating":5,"text":"Derrick was very helpful. Explained everything thoroughly and provided many options on size. I appreciate the help. This is a great place.","date":"2025-10-10T22:49:03.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the kind words! We're so glad Derrick could assist you and help you find the right option. We appreciate your feedback and are happy to hear you had a great experience!","replyDate":"2025-10-21T15:11:10.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"2fb4e654-687a-4a5d-a4b9-e5d8f820a5b9","author":"Tony Harris","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIejMMB1INCNANmGge7gbFgus4zKPNbOInu0lwwhHELBJ2Ezg=s64-c-rp-mo-br100","rating":5,"text":"Derrick was helpful with all storage needs and gave me all the info needed before locking everything in","date":"2025-10-10T22:10:14.000Z","verifiedTenant":false,"featured":false,"reply":"We're so happy to hear you had such a positive experience with Derrick! Thank you for choosing us for your storage needs!","replyDate":"2025-10-21T15:11:10.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"28f233b7-fac7-4bef-9e49-add113a1164c","author":"Stephanie Taylor","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJg5MuG9DBtSupcGH3yLq8NG5ixZSaWFS2ngi07iEgOhDz0aQ=s64-c-rp-mo-br100","rating":5,"text":"Derrick was the nicest and most accommodating gentleman I’ve met when it comes to business matters. I really appreciate him, please keep him. I certainly will recommend this place for sure. Thanks a lot .","date":"2025-10-09T20:33:52.000Z","verifiedTenant":false,"featured":false,"reply":"We are so happy to hear about Derrick's exceptional service! Your kind words and recommendation mean the world to us!","replyDate":"2025-11-21T15:11:10.000Z","tags":["access"],"sentiment":"positive"},{"id":"4da156c9-d923-4f5f-bcf9-52d1776a6899","author":"bunny fluffy","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJU-Mu6_WxcX15sWWDPSlncRk-oSyl3JMAs2uRpQ8Vp2q7rQA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Derrick is amazing love his knowledge willing to help very calm professional manner","date":"2025-10-09T18:38:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We’re glad Derrick’s professionalism and helpfulness made your experience great. We’ll be sure to share your feedback with him!","replyDate":"2025-10-21T15:11:10.000Z","tags":["staff"],"sentiment":"positive"},{"id":"e871c458-e71f-46af-b455-0a83e505ca27","author":"Gordon Smith","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLHXUpeD3DJsOtVvW4wQSYEZa14d5RdFNsCbvCHYQ0AFgc9-w=s64-c-rp-mo-br100","rating":5,"text":"Awesome. Should have come here first. Highly recommend and appreciate derrick","date":"2025-10-09T18:20:55.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the kind words! We’re thrilled Derrick and our team made such a great impression. We appreciate your recommendation!","replyDate":"2025-10-21T15:11:10.000Z","tags":["access"],"sentiment":"positive"},{"id":"e385e05a-5d2e-4ba6-a009-ade40eb48ee5","author":"Gaming Addicts","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX_rsO8a0d2Tmav7CGcHWVeodwlPwsrSy3DOylE_8EKK8z-InoHNw=s64-c-rp-mo-br100","rating":5,"text":"I am truly grateful for the exceptional service I have received from the staff at this storage facility. Their professionalism and friendliness have made my experience nothing short of wonderful. I am so pleased with the value they offer that I have decided to secure two storage lockers there. It’s a relief to know that my belongings are in such capable hands. Thank you for providing such a fantastic service!","date":"2025-10-08T01:42:55.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words! We are thrilled to hear that our exceptional service and the professionalism of our staff made your experience wonderful. Your trust in us to secure two storage lockers means a lot, and we are committed to providing reliable and quality support for your belongings!","replyDate":"2025-10-21T15:11:10.000Z","tags":["staff","price","security"],"sentiment":"positive"},{"id":"81196ff3-f2c6-49c7-90a4-6c16f9448ffa","author":"Bryna Patrick","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI33V64OHCT0kIN8hh6x9jcqfcPfFDCMSqIgVM0DLDtwqdvmg=s64-c-rp-mo-br100","rating":5,"text":"I called Ocean Storage first and spoke with Derrick,  I asked about the Storage unit sizes, cost and availability. Derrick was very patient and he answered all my questions as well as helping with suggestions on different size units.  He suggested that I come in to check them out. I did, I even changed my mind after he showed me both size units and I got a chance to see them in person.  I  very well maintained and easy to get to our units. I would recommend this facility and Derrick is the one to see, he's very good at his job.","date":"2025-10-06T15:04:54.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your wonderful review, Bryna Patrick! We're thrilled to hear that Derrick provided you with patient and reliable service while helping you find the perfect storage unit. Your recommendation means a lot to us!","replyDate":"2025-10-21T15:11:10.000Z","tags":["price"],"sentiment":"positive"},{"id":"b4285f17-b75e-46f9-946b-42b2355d3db1","author":"Deshaun Livefit","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVSTjrElxpYrkvUt4En5TIhajED7AlZ9UWeF-I7NBnggRwJ2G5U=s64-c-rp-mo-br100","rating":5,"text":"Ocean Storage Chester Va…Great storage facility—clean, secure, and well-maintained. Derrick at front office is friendly and very helpful, and the whole process from move-in to access has been smooth and stress-free. Highly recommend!","date":"2025-10-02T17:43:28.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words, Deshaun Livefit! We're thrilled to hear that you found our facility clean, secure, and well-maintained, and that Derrick provided you with friendly and helpful service. Your recommendation means a lot to us!","replyDate":"2025-10-21T15:11:10.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"6906b82d-16be-4dcf-b5a2-747b41513c98","author":"Berkeley","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXrwi8HyD1CfpBnYDPlrUIXTPOzk5gwk7855cwnO4JUztDW0c1lqg=s64-c-rp-mo-br100","rating":5,"text":"Great place. Excellent customer care, very knowledgeable and friendly.","date":"2025-09-26T19:46:17.000Z","verifiedTenant":false,"featured":false,"reply":"Berkeley, we are so happy to read such a great review about Ocean Storage!","replyDate":"2025-10-21T15:11:10.000Z","tags":["staff"],"sentiment":"positive"},{"id":"de8c2f19-14ab-4a7c-9e40-e78840a130c9","author":"Marcel Domenic","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLvfswI8S6Xa_LzeAeOTur6whkm1omkWfBU31UwBLTTjnJZmA=s64-c-rp-mo-br100","rating":5,"text":"Great management, customer service and storage facility. Been here for 6 months now and have had no issues. Derrick has been very helpful and accommodating. Thanks for the assistance.","date":"2025-09-24T20:23:56.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! We strive to provide exceptional management, customer service, and storage facilities. Thank you for choosing our facility!","replyDate":"2025-10-21T15:11:10.000Z","tags":["staff"],"sentiment":"positive"},{"id":"fa30d54f-1227-4216-9569-16b88a78081d","author":"xuri xo","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLJJfNGvcaOSNQ6iKcCKvDfp_49BGPV5DQ5wwrClWDksTe1FA=s64-c-rp-mo-br100","rating":4,"text":"find on google good service priced reasonably","date":"2025-09-22T20:41:51.000Z","verifiedTenant":false,"featured":false,"reply":"Xuri Xo, thank you so much for the positive review!","replyDate":"2025-10-21T15:11:10.000Z","tags":["price"],"sentiment":"positive"},{"id":"5a39d955-9d4a-45c5-88c3-365904406c44","author":"Uncle Ty-Rone","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVfG-2u9n0X9rkDNAwVouGDl-i7TR3x5qRgzI_ntjLrMpKabCTK=s64-c-rp-mo-br100","rating":5,"text":"Good job, very easy to rent. Derrick, did a good job.","date":"2025-09-22T19:47:53.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive review about your recent experience with us!","replyDate":"2025-10-21T15:11:10.000Z","tags":[],"sentiment":"positive"},{"id":"d1e8a682-acaa-4d06-a11b-5a7d5afd748a","author":"Rasheda Ruffin","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU7rx9u5kPC54ZPTZgh8YCvWUlAFaQZJ0oxC0csQr7gyr14PxKT=s64-c-rp-mo-br100","rating":5,"text":"Great service!!!!!","date":"2025-09-22T15:40:59.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Rasheda Ruffin, we are very happy to have provided you with such a positive experience!","replyDate":"2025-10-21T15:11:13.000Z","tags":[],"sentiment":"positive"},{"id":"edc151f4-80c5-4a91-8450-f312530bc3bc","author":"Box","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKcNdowrg4YI7AgWkgtzv3csbmMIU6YWs_K8f29km9BiWQyepM=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-09-22T14:26:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2025-10-21T15:11:13.000Z","tags":[],"sentiment":"positive"},{"id":"ffd9f257-d6d6-466b-aaa7-0f324bafebb7","author":"Shayna Lewis","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJFKnPWPRvt8mnq04LLRhP_Ood5u3M1OmnwPoniYQ5f4avU9Q=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-09-20T16:33:13.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your positive review! ","replyDate":"2025-10-21T15:11:13.000Z","tags":[],"sentiment":"positive"},{"id":"6b16c505-092e-4c8a-b652-980d6eecd332","author":"j N","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI-E1c545faw7AWBNYiGGefR80VyPSXxp5i7V1TG5IpW4u_Vw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Easy process when you pre-reserve your unit. Management was super helpful and informative throughout the entire process. I now have 2 units and would recommend this facility to a friend","date":"2025-09-20T12:35:28.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We are thrilled to hear that you had a seamless experience when reserving our units. Our team takes pride in assisting our customers every step of the way. We truly appreciate your recommendation!","replyDate":"2025-10-21T15:11:13.000Z","tags":["staff"],"sentiment":"positive"},{"id":"39d1a2f6-da83-4af0-9f9d-de6649fc9b77","author":"LaSean Myers","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWAkjBe-O_rIa2uZpyuVzcU4Kf7bFjk8SpDG5JMkNKJIuGIffi6=s64-c-rp-mo-br100","rating":5,"text":"Very professional Derrick looked out for us. Very clean as well","date":"2025-09-19T18:36:30.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Lasean Myers, thank you so much for your positive comments about Ocean Storage!","replyDate":"2025-10-21T15:11:13.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"6fa4206e-6d81-4950-82c6-57f612459046","author":"Jean Carlo Gachet","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX3x-hw4mxL5c-O3p6mRJ8peMBJf7Ffeg9o3bzqyXrNYEgHma6U=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-09-13T14:05:49.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2025-10-21T15:11:13.000Z","tags":[],"sentiment":"positive"},{"id":"2096f3e6-86e7-48da-ba24-f62689a5d34d","author":"Brittany Cheely","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWMeYgVHQ8PMeyE4rn9-odLFkYBU17ihGB3y5AYqan9pqZPkgq1nw=s64-c-rp-mo-br100","rating":5,"text":"Great prices and great deals on unit and very nice and respectful man","date":"2025-09-12T18:03:27.000Z","verifiedTenant":false,"featured":false,"reply":"Brittany Cheely, thank you for your kind words and this wonderful review!","replyDate":"2025-10-21T15:11:13.000Z","tags":["price"],"sentiment":"positive"},{"id":"1c4aeb7a-cb62-412e-8273-5d7a1e8217f6","author":"andre Johnson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXoCjja17LbcxYN3fj0AhOp00qFrQAX_eeFRfe4vNJk_jCUi1yV=s64-c-rp-mo-br100","rating":5,"text":"Excellent, Derrick was respectful, took me threw everything","date":"2025-09-10T20:34:06.000Z","verifiedTenant":false,"featured":false,"reply":"We're so happy to hear you had such a positive experience with Derrick!","replyDate":"2025-10-21T15:11:13.000Z","tags":[],"sentiment":"positive"},{"id":"064c1db4-b303-4677-96db-5f45a7e46709","author":"Thomas Pride","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJeP5ZKGqh1MFxvLOQRMPXRPXlPDzahEHFkiQzVCnFQgyGrUw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-09-09T19:22:16.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the high star rating!","replyDate":"2025-10-21T15:11:13.000Z","tags":[],"sentiment":"positive"},{"id":"5a363fb4-4167-4bde-b3e3-8b64366052c8","author":"Tom Zicarelli","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV7JayC84dFY4RwSrG2uy-4PhuXv8OwYL2KlmD5nKpH0E8JweW7SQ=s64-c-rp-mo-br100","rating":5,"text":"I am a new customer with Ocean Storage.  As a result of a number of things happening in my life right now, I have a requirement for the temporary storage of a significant household items.  I have been working with Derrick over the last few weeks and he has been great.  The number of items I need to move into this facility is in flux.  Derrick has been a great help in defining this requirement and making storage spaces available very quickly.  The storage facility is clean, well designed and laid out.  I highly recommend the use of Ocean Storage for any temporary or long term storage requirements!","date":"2025-09-09T16:14:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for choosing Ocean Storage as your storage solution during this transitional time. We are so happy to hear that our team, especially Derrick, has been able to provide exceptional service and accommodate your changing needs. Thank you for trusting us with your storage needs!","replyDate":"2025-10-21T15:11:13.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"25ee67e2-eecb-4585-9356-cfdc03975c3f","author":"Gabriel Scott","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLx9NN8woR70gBAP7X2Rq8v08fSYsL1vIOlg8XefldhZEpzNg=s64-c-rp-mo-br100","rating":5,"text":"Great service and very professional and explained all information Derick definitely helped out a lot and made the move easy","date":"2025-09-06T23:10:43.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We are thrilled to hear that Derick provided excellent service and made your move smooth. Your satisfaction is our top priority!","replyDate":"2025-10-21T15:11:13.000Z","tags":["staff"],"sentiment":"positive"},{"id":"812d9c88-569f-4b99-bc76-6eac52decfd3","author":"Pal Jordan","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVdLCTDqboLog5N0PJ8iQHkeNsjqf6PkmeSyygrqNUf9h84Mco=s64-c-rp-mo-br100","rating":5,"text":"Wow!!  Derrick is incredible!  Efficient and thinks of every small detail to make the process easy. Thank you for hiring incredible people to help in the stressful time of moving!!","date":"2025-09-03T15:21:37.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the amazing review! It was a pleasure being a part of your stress-free moving process.","replyDate":"2025-10-21T15:11:13.000Z","tags":[],"sentiment":"positive"},{"id":"72ef36e6-0048-4c16-8990-dfe11a83d953","author":"Marlena Becoat","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWEfbvWwtMSREvX-OvBK6O-GphU4WuiLcxd-VneboQs01BfLck=s64-c-rp-mo-br100","rating":5,"text":"Great place to move and storage your things!! Derrick was so nice and helpful!!!","date":"2025-09-01T20:07:46.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for this wonderful review!","replyDate":"2025-10-21T15:11:13.000Z","tags":["staff"],"sentiment":"positive"},{"id":"4cc80e61-675f-4df4-85eb-070880f813e8","author":"Walter","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJLrioZu18myYYlZHYdqRgjRHyFOxfw2bw1v4-ffKYiUVbgBA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-08-30T14:27:05.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2025-10-21T15:11:13.000Z","tags":[],"sentiment":"positive"},{"id":"be507842-e21b-43ce-8d32-9a2eb6f1caba","author":"Johnetta Roane","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWpsd_lOpuEr38ytZ8L7AdwofEZkEW32GEVzHuKG892hAb_6N2Y=s64-c-rp-mo-br100","rating":5,"text":"Derrick is the best!!  He made me feel welcome and he’s very professional. He knows his stuff. I would highly recommend Ocean Storage. And make sure you see Derrick!!","date":"2025-08-29T20:42:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the glowing review! We are so happy that Derrick provided you with a welcoming and professional experience. We appreciate your recommendation!","replyDate":"2025-10-21T15:11:13.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"a8a78d40-9454-4313-8902-f04351a9657f","author":"Tiandra Threat","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXlYMu_zEtu5qcXPVdJWvrlmSJ5jYELRgB8N49Arqd65igL2L3h=s64-c-rp-mo-ba12-br100","rating":5,"text":"Derrick was of great assistance! He helped my mom pick the best unit with a good deal. Give him a raise! 😁","date":"2025-08-29T20:17:25.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your glowing review! We're so glad that Derrick was able to help your mom find the perfect unit at a great price.","replyDate":"2025-10-21T15:11:13.000Z","tags":["price"],"sentiment":"positive"},{"id":"b495d3b1-a620-42a1-bd02-30fd76bc7373","author":"James J","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJIqOfpwV_0pFfde-UTwo0LzwpBDsXuZvhGXIXTMT_ASyUoeA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-08-29T19:36:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2025-10-21T15:11:13.000Z","tags":[],"sentiment":"positive"},{"id":"fb45054d-3421-41df-8fc0-65602a3ffe8c","author":"adampissi","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX_2WQsJIV7wfFmQxEWr3SjndPUcl7eNf4mOcf7k5HZkQ1aEteKsw=s64-c-rp-mo-br100","rating":5,"text":"Highly recommend ocean storage!!","date":"2025-08-28T20:20:37.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the positive review! We strive to provide top-notch service and are thrilled to have earned your recommendation. It means the world to us!","replyDate":"2025-10-21T15:11:13.000Z","tags":[],"sentiment":"positive"},{"id":"02e06e99-0408-4956-bc27-47489870fd87","author":"Ryan P","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW_jsqevI7uVhsSIoStFK45d8-SxXFzdKmrBHeDBYGS5Uv3H3y0=s64-c-rp-mo-ba12-br100","rating":5,"text":"Amazing staff. Easy check in and out. Accessible. And they have everything you may need! If I could I’d give 10 stars!","date":"2025-08-27T15:22:17.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your amazing review! Our staff takes pride in providing easy and accessible services for our customers. We strive to have everything you need for a seamless experience!","replyDate":"2025-10-21T15:11:13.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"50620851-6683-4673-9dd5-4e613c042eac","author":"Mallory Pitchford","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjURqQJk0F3Rp4hPNQ5synO4LRdga_6Zg73kh-HyuEF48kTiiC2m=s64-c-rp-mo-br100","rating":5,"text":"Definitely made my storage unit search easy, and very reasonably priced with extra promotions. The store manger was very helpful in accommodating my needs. I definitely recommend","date":"2025-08-26T16:12:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the positive review! We are glad to have made your storage unit search easy and provided great deals. We appreciate your recommendation!","replyDate":"2025-10-21T15:11:13.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"359ed5de-22d1-4c81-9fa0-c32e6b0c7b41","author":"William Miller","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIhgTMAvtJyjZZ7Xueu6Sneez64tm7jQHSPrhD6VwHvwyo9MQ=s64-c-rp-mo-br100","rating":5,"text":"Derrick was very helpful he was able to explain everything to me he was polite and very professional I will definitely recommend ocean storage if any of there employees or half as good as him!!!","date":"2025-08-24T21:19:49.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your wonderful review! We're so glad that Derrick provided exceptional service. We're lucky to have him on our team and will definitely pass along your kind words. We appreciate your recommendation!","replyDate":"2025-10-21T15:11:15.000Z","tags":["staff"],"sentiment":"positive"},{"id":"bb4e131d-8d15-40fb-ba65-5ab5e116bf96","author":"Melissa","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVL0q3wmoGpdBEfL-dszs1-ehW4hKDwuHdwgciS7Kpz_0VGwWzD=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-08-22T16:59:52.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the high star rating!","replyDate":"2025-10-21T15:11:15.000Z","tags":[],"sentiment":"positive"},{"id":"eaa0f8bf-28ec-41a6-ab68-2df63d6cbd4e","author":"A","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVVQXZ_ldfMGbGctnHHmdomri5XNGOqSYIGDP8JL_ypzX-8FfuWsA=s64-c-rp-mo-br100","rating":5,"text":"Great place, move in was super quick and easy. Derrick is awesome!","date":"2025-08-22T15:10:34.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind review! We're thrilled to hear that your move-in experience was a breeze and that Derrick provided exceptional service.","replyDate":"2025-10-21T15:11:15.000Z","tags":[],"sentiment":"positive"},{"id":"8725490a-9eb0-42fb-b9b1-c32f48079030","author":"Kelly Gryder","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKqZN3QVQoV2Hw05GPfiSqzGfLWTAX1wPufGZCerj29D4jJZw=s64-c-rp-mo-br100","rating":5,"text":"Thank you Derrick for all your help!\nGreat customer service!","date":"2025-08-21T19:42:01.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for choosing us! We're thrilled to hear that Derrick provided exceptional customer service.","replyDate":"2025-10-21T15:11:15.000Z","tags":[],"sentiment":"positive"},{"id":"83f25806-1fa3-4fc7-abb8-cd70638065fe","author":"kitty peat","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLkVq_7bZ18RGaZ-BTDQHTUOkw1lR31I8ZGPBzE90LYOyhmgQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-08-20T19:04:27.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2025-10-21T15:11:15.000Z","tags":[],"sentiment":"positive"},{"id":"aaeb334e-3119-41a4-9474-aaf1a21f630b","author":"Jasen H","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKBUyocO4d3m8MF_FroxoGUiK5BQv2Bs3mGt5RoDBXqSN_GHQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-08-19T18:57:36.000Z","verifiedTenant":false,"featured":false,"reply":"Jasen H, thank you for the high star rating!","replyDate":"2025-10-21T15:11:15.000Z","tags":[],"sentiment":"positive"},{"id":"5b0d93a4-94db-4b07-9498-93a86a351b8f","author":"The Analogue Republic The AR","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLirreiCyjxWZmUJ0KcTeCXXc2oFz-CQqTcZyE_ljjQJY9eMw=s64-c-rp-mo-br100","rating":5,"text":"Great customer service, nice clean facility","date":"2025-08-19T15:21:26.000Z","verifiedTenant":false,"featured":false,"reply":"The Analogue Republic The Ar, we are so happy to read such a great review about Ocean Storage!","replyDate":"2025-10-21T15:11:15.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"74a39c34-1b35-4495-b040-9d67a0e1c947","author":"Key Scales","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIgGYIIaRrAgadoN7H57lVm2ybMEH8eK9TO7lSHMlxvjaKiLg=s64-c-rp-mo-br100","rating":5,"text":"Made my moving process very smooth !! Helped me pick the right size storage cause ya girl was lost","date":"2025-08-19T13:02:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for letting us be a part of your moving process! We're glad we could help make it smooth and find the perfect storage for you. Happy to assist anytime!","replyDate":"2025-10-21T15:11:15.000Z","tags":[],"sentiment":"positive"},{"id":"9b53b0f0-4c57-430b-9f04-c547cfa83ab3","author":"Adaina Rodriguez","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWgI15IGJvnREhK-DUDsjFXAMg2IKsPkZTetK4xQtWof1SmY9I-=s64-c-rp-mo-br100","rating":5,"text":"Derrick\nVery friendly and helpful","date":"2025-08-18T20:39:48.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review! We are thrilled to hear that our team's friendliness and helpfulness made a positive impact on your experience. We strive to provide top-notch customer service and it's reviews like yours that keep us motivated!","replyDate":"2025-10-21T15:11:15.000Z","tags":["staff"],"sentiment":"positive"},{"id":"5e4c03d2-8490-4440-9d67-f0fb62e990ab","author":"Iris Parham","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVaHFcwLhIJan0kFji8wIMSYLGT1FnhQzuMHpYSLX_vIjihcO9_=s64-c-rp-mo-br100","rating":5,"text":"Very pleased with the service, store manager was very kind, helpful, pleasant and funny I really enjoyed my visit","date":"2025-08-18T15:12:35.000Z","verifiedTenant":false,"featured":false,"reply":"Iris Parham, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!","replyDate":"2025-10-21T15:11:15.000Z","tags":["staff"],"sentiment":"positive"},{"id":"bcddbf2a-a69b-480c-ae69-fa910faca6d0","author":"Dana Griffith","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL_QWd4j0IvChcP_nC4ro9-zqKYr4QYDn0KGvIfoUUox8zobA=s64-c-rp-mo-br100","rating":5,"text":"Derrick was very helpful and knowledgeable.  Great personality!","date":"2025-08-15T01:04:49.000Z","verifiedTenant":false,"featured":false,"reply":"Dana Griffith, thank you for your kind words and this wonderful review about Derrick!","replyDate":"2025-10-21T15:11:15.000Z","tags":["staff"],"sentiment":"positive"},{"id":"25530b0d-aa3d-4d54-ba69-00b01ef7f2b0","author":"Mitchell Dones","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ_qw5C3Xjjhs3moqjT7oVLLGNjchl7BSTPiEaaMCB4AkxvFQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Good spacing. Decent price. Perfect A/C. Awesome attendees at the desk.","date":"2025-08-14T20:25:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your loyalty! We’re glad to have you with us and appreciate your continued support!","replyDate":"2025-10-21T15:11:15.000Z","tags":["price"],"sentiment":"positive"},{"id":"190d1ae9-c86d-47ea-ab51-ffff3f2ff7e2","author":"Amy Christensen","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjViNnjI1ADi65FcOevNuybdNiLftDrt2e3ylwmEOcs8j_4hKcQ5nA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Rented from ocean storage and had a great experience, the manager Derek made the renting experience easy to understand, And I got a great deal!","date":"2025-08-13T08:41:03.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Amy Christensen, we are very happy to have provided you with such a positive experience!","replyDate":"2025-10-21T15:11:15.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"17d76144-764a-411b-b729-68d8a1f398f5","author":"S Napper","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXYIO_UTv_P_myIQUf6RESHYUF3c4vS_Z6fwxt1w4RWrJvKJgeh=s64-c-rp-mo-br100","rating":5,"text":"Derrick was a great help and offered awesome customer service.","date":"2025-08-12T20:02:29.000Z","verifiedTenant":false,"featured":false,"reply":"We're so happy to hear you had such a positive experience with Derrick!","replyDate":"2025-10-21T15:11:15.000Z","tags":[],"sentiment":"positive"},{"id":"6a7be511-f5b3-442b-8232-83639b2680c3","author":"Theodore Snead","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJctoR2ZBzFsy_ZHJYCv2uDcdiYHgYohtrhUL0wXqVvz2ouaa4=s64-c-rp-mo-br100","rating":5,"text":"Mgr Derrick B is personable and provides great customer service. And this storage facility is a well-maintained one. Thanks!","date":"2025-08-12T00:03:21.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We’re glad to hear Derrick provided great service and that you’re happy with our well-maintained facility.","replyDate":"2025-10-21T15:11:15.000Z","tags":[],"sentiment":"positive"},{"id":"4f492a38-b547-475f-9757-01f186218b5f","author":"Taylor Wiles","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWf_Vfo_0n1gpbOXzVrT3q2nJHUxbaW1rnV53SIb7UyMXojTO-3=s64-c-rp-mo-br100","rating":5,"text":"Taylor and Derrick.   Where great","date":"2025-08-09T17:11:33.000Z","verifiedTenant":false,"featured":false,"reply":"Taylor Wiles, we're happy to hear you had such a positive experience with our team!","replyDate":"2025-10-21T15:11:15.000Z","tags":[],"sentiment":"positive"},{"id":"04bc66b2-db28-4bcd-8bd4-575273b09996","author":"Christina Reese","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJT7jlTFb8mvEkM0htK2GGPp1SEWCCrw0cB7XFQgkXLV7Hd3w=s64-c-rp-mo-br100","rating":5,"text":"The receptionist can’t remember her name was awesome she showed me different storages gave me prices answered all my concerns and question over all gave me good customer service.","date":"2025-08-09T15:59:18.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! Our team strives to provide exceptional customer service, and we are thrilled that our receptionist was able to assist you with your storage needs.","replyDate":"2025-10-21T15:11:15.000Z","tags":["price"],"sentiment":"positive"},{"id":"18f666a6-df96-4980-b6b6-cbea60ab566e","author":"Tiffani Culver","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXWZIjec5YhzpB0iIvdqIZSfrDJoe3FMw9BaCa_Dqm2iguS-iE=s64-c-rp-mo-br100","rating":5,"text":"I have no complaints about using ocean storage, the process was pretty smooth. I did have a little bit of a hiccup with the lock for the unit in the beginning, it’s a smidge outdated, hard to find the lock that corresponds outside of the business. Other than that everything was fine.","date":"2025-08-09T15:19:33.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your feedback! We’re glad your overall experience was smooth and will take note of your concerns about the lock to improve.","replyDate":"2025-10-21T15:11:15.000Z","tags":["security"],"sentiment":"positive"},{"id":"7f7fe265-af80-4f20-9322-d610895ff4f7","author":"Bridget Meredith","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU25Dc9IDSjfykvqs32GWTa9FIxgGAdqJ9lgEOPI7Huob_f_MI=s64-c-rp-mo-br100","rating":5,"text":"Derrick was awesome","date":"2025-08-08T21:56:38.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the positive review about Derrick!","replyDate":"2025-10-21T15:11:15.000Z","tags":[],"sentiment":"positive"},{"id":"4e5e600f-7f48-43b2-914f-bdbdfd362092","author":"New Beginning In-Home Care","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW2zcdUe53UeLYHTo8cMMpqRL4mzvwpRLJDJob6hCmAz1AxpA-E=s64-c-rp-mo-br100","rating":5,"text":"Great job. Very informative and patient. Derrick stated after closing hours to help us.. Thank you","date":"2025-08-08T21:55:45.000Z","verifiedTenant":false,"featured":false,"reply":"New Beginning In-home Care, thank you for sharing your positive experience!","replyDate":"2025-10-21T15:11:15.000Z","tags":["access"],"sentiment":"positive"},{"id":"983f7923-6946-4390-9b00-5c753b97ecd4","author":"Jonathan Butler","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVRmYGqXA67oTFNX08OCF56jF_gjjp8YF8RL7lpupzLjrclT7bs=s64-c-rp-mo-br100","rating":5,"text":"I've used a lot of storage facilities across several moves, and Ocean Storage is the best one I've experienced, largely because Derrick is such a courteous and professional manager. It's clear that he cares about clients' experience using the facility.","date":"2025-08-05T19:10:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the fantastic review! We’re so glad to hear Ocean Storage stands out in your experience—Derrick will be thrilled to know his professionalism made such a positive impact!","replyDate":"2025-10-21T15:11:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"4a05a68f-7dd5-41cb-b9fb-172e19784d95","author":"Beth Clark","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVD31l6pSgD4nwuSAKqFQg2-W0ohVzSG5lMLVUBgsCR75broA9P=s64-c-rp-mo-br100","rating":5,"text":"Great experience working with Derrick in getting a unit big enough at an affordable price. Very clean facility & great customer service.","date":"2025-08-01T21:31:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for the great feedback! We’re happy Derrick could help you find the perfect unit. Appreciate you choosing us!","replyDate":"2025-10-21T15:11:19.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"20d18106-0737-4fee-a244-ec385d82ed8d","author":"Zandra Allen","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIjCjzG73oHLG8qQVg2-qKZHao2LWlge8hjzsiIhno_wtVS4g=s64-c-rp-mo-br100","rating":5,"text":"Derrick was really helpful today , he showed me a few vacancies , he was so nice and soft spoken ! I’ll recommend anyone to Ocean Storage","date":"2025-08-01T16:20:43.000Z","verifiedTenant":false,"featured":false,"reply":"We're so happy to hear you had such a positive experience with Derrick!","replyDate":"2025-10-21T15:11:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"cce8c91e-f5ef-4ffe-aa8d-b27b34ec0821","author":"Blake W.","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJYmhs9VaFLYyIzSph7XhuxJzU0_m_VJDiMyOl4XT4r1lNHOw=s64-c-rp-mo-br100","rating":5,"text":"This was the best storage facility introduction I've ever had. The manager Derek walked me through everything: he showed me where my unit was, showed me how to use the keypad, and also showed me how the locks work on their units. I definitely recommend Ocean Storage for all your storage needs!","date":"2025-07-28T19:21:16.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the wonderful review! We’re glad Derek made your introduction to Ocean Storage so smooth and helpful. We appreciate your recommendation!","replyDate":"2025-10-21T15:11:19.000Z","tags":["staff","access","security"],"sentiment":"positive"},{"id":"ef6f8fbc-7498-4569-8e08-009ea30bc4ed","author":"Ktea Temple","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW8qu1e2yqZOBdJLAsXe8j-5rH0ELtM9uhS4HHuPsAcPYKEIIAd=s64-c-rp-mo-br100","rating":5,"text":"Great service!","date":"2025-07-26T18:46:11.000Z","verifiedTenant":false,"featured":false,"reply":"Ktea Temple, we are very happy we could provide you with a positive experience!","replyDate":"2025-10-21T15:11:19.000Z","tags":[],"sentiment":"positive"},{"id":"35437b10-4797-4b33-805b-9c65b12f7e5a","author":"Salisa Baines","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX98ZG76QsnlNuAsrGR17KsI8cVGrULiLldNp_vcw2Vm3uwb_st=s64-c-rp-mo-br100","rating":5,"text":"That be nice customer service left very happy heavy clean place","date":"2025-07-24T21:22:49.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Salisa Baines, we are very happy to have provided you with such a positive experience!","replyDate":"2025-10-21T15:11:19.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"aff6eb28-16ae-4b33-afe9-771b244ffc28","author":"ReKeisha Shelton","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVbTJwvzHapI__U-EFo58tdU8ZiZw3V6Wparlz282kNK9dS-CA=s64-c-rp-mo-br100","rating":5,"text":"Cindy & Derrick were very knowledgeable & extremely nice. They made this process very easy for me. Thank yall so much.","date":"2025-07-19T07:08:21.000Z","verifiedTenant":false,"featured":false,"reply":"Rekeisha Shelton, we're happy to hear you had such a positive experience with our team!","replyDate":"2025-10-21T15:11:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"2d61fc5a-a6d2-4a36-9552-5ce30f422e16","author":"shatoni royal","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKxSIbB4j5vb_domvBIXIvqtenENSP5tu_tK1xSl095M9uahA=s64-c-rp-mo-br100","rating":5,"text":"This place is great!! Lost my ID on the property, they picked up and kept it safe for me until I came and got it. Wonderful!","date":"2025-07-16T14:11:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We're glad we could help keep your ID safe. If you ever need anything else, don't hesitate to reach out!","replyDate":"2025-10-21T15:11:19.000Z","tags":["security"],"sentiment":"positive"},{"id":"79a1344e-e410-4235-9697-2e97226e44ba","author":"Rachel Rodwell","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUMA1Z9afAGPbgo_qtPm6h-nY2XrWf5Ei4tCn1bpOhSIq84mPY=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-07-12T20:26:17.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your positive review! ","replyDate":"2025-10-21T15:11:19.000Z","tags":[],"sentiment":"positive"},{"id":"5f30305a-8527-42b8-873f-0f334dfaf130","author":"Destiny Allen","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUCN7dDGEsVUFgFcQYcvjc8HY7oILA4DWdfZX-cLx5ifOLyL4w=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-06-24T22:10:18.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2025-10-21T15:11:19.000Z","tags":[],"sentiment":"positive"},{"id":"b5c2ac3e-f084-46cd-a2bd-5fe30235403d","author":"Leda Montereali","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKMYTMPnwlFpIkQl7mPhmYDXL-eR3lPtBE0Kdx4lu5hyvdFUw=s64-c-rp-mo-br100","rating":5,"text":"Very professional the place is very clean easy to access. It's a perfect place.","date":"2025-06-17T19:10:40.000Z","verifiedTenant":false,"featured":false,"reply":"Leda Montereali, we are so happy to read such a great review about Ocean Storage!","replyDate":"2025-10-21T15:11:19.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"75e37af1-744e-42a8-af45-9f87d2ce186e","author":"Joshua Hart","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKNTTgeNQ9sbndkKKRpzuGO1zt4DzSwaFXbDs4Xa6wWQQ_OtA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-06-17T16:31:15.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your positive review! ","replyDate":"2025-10-21T15:11:19.000Z","tags":[],"sentiment":"positive"},{"id":"3f2a3e42-6848-423a-ae2b-af3da2a1e029","author":"BOB CATT THE LEGEND","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWoORbexIflrvAlwUhWuGOd4HY2Z_9cJRVrd8R2MzM3LKtDEAF3=s64-c-rp-mo-br100","rating":5,"text":"The young lady at the counter was very knowledgeable.. was straight forward with all the information... very helpful","date":"2025-06-09T22:13:39.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2025-10-21T15:11:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"7f107731-8824-4fe1-af15-e070d0b70d71","author":"Markus Albright","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVFgxtC5RYKHyAyAfr_KX_B2WJTjsqYmlHg10RyKmYzr1VaWAI=s64-c-rp-mo-br100","rating":5,"text":"Very welcoming and easy access to my storage! The prices are better here than at other storages, so I love the affordability and availability!","date":"2025-05-27T15:53:14.000Z","verifiedTenant":false,"featured":false,"reply":"Markus Albright, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!","replyDate":"2025-10-21T15:11:19.000Z","tags":["price","access"],"sentiment":"positive"},{"id":"2b859c52-6ebb-4824-976b-062138b1ddbb","author":"Kathy Bortle","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJvEtH6CQVdSdXqoPGTkZnCP5y9MZkgD2PLNFC3nBwbLgUa-A=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-05-16T14:30:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2025-10-21T15:11:19.000Z","tags":[],"sentiment":"positive"},{"id":"ccc06426-403f-4d38-ab8e-60458f14f372","author":"Kieshawne Frazier","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJADT5IVWFwiP7rtvyfdcX3sUp_u61xBr5Sll2hV2truyCtXQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-05-15T21:43:30.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the high star rating!","replyDate":"2025-10-21T15:11:19.000Z","tags":[],"sentiment":"positive"},{"id":"905cf19a-e90a-451c-96a1-6af59cf5ad96","author":"John Kleven","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIwtRAEK1cF1UwoR7uYbAVfnZQG8s8iWbg0b8S4cqkjyZ0HlA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Units were clean, access to storage was easy.  The provided carts were appreciated.  The staff were always professional and helpful.","date":"2025-04-11T21:46:58.000Z","verifiedTenant":false,"featured":false,"reply":"John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage. Thanks for the recommendation, and have an amazing day!","replyDate":"2024-10-21T15:11:19.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"40d05302-f647-4b28-8fa6-66098e0c782c","author":"J E Hend","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU_NcCa_BfhxLEChErd8y11e4i6DRlqU-WlcOMRQtIiwwl-gO99=s64-c-rp-mo-br100","rating":5,"text":"Friendly and helpful staff. Clean and modern facility.","date":"2025-04-06T15:22:51.000Z","verifiedTenant":false,"featured":false,"reply":"J E Hend, your wonderful feedback and rating mean a lot to us!","replyDate":"2025-10-21T15:11:19.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"0eb4a0ec-6edb-4b4e-84b7-e963a6bb58e2","author":"Jessica Moricle","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIr0Wzn_b85KQPeN_Jhb3RQRuOVda12e8DakcjLf9i9vcM_=s64-c-rp-mo-br100","rating":5,"text":"Ease of access, friendly and helpful staff, reasonably priced","date":"2025-04-05T21:51:18.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Jessica Moricle, thank you so much for your positive comments about Ocean Storage!","replyDate":"2025-10-21T15:11:21.000Z","tags":["staff","price","access"],"sentiment":"positive"},{"id":"be6dfde5-e4d5-4363-a9e9-25196f98780a","author":"bill truesdale","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUM-El-YF8OKvHEFXobG2UCLrPTyS0VP9QVAySSlm7Hg0f1CkmS=s64-c-rp-mo-br100","rating":5,"text":"Good service, good people clean storage spaces.\nAnd the hours are somewhat decent","date":"2025-04-01T15:12:28.000Z","verifiedTenant":false,"featured":false,"reply":"Bill Truesdale, thank you so much for the positive review!","replyDate":"2024-10-21T15:11:21.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"1adf9d32-0e7b-48c0-8b6c-feadda006496","author":"LaToya Blizzard","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUHj71yhgSULkBlJpE65-dm1Hjn_Rri-8TF2DG4vGgJXwyPv6GHhA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Roben was amazing and had a great playlist going too!","date":"2025-03-30T04:34:54.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the positive review about Roben!","replyDate":"2025-10-21T15:11:21.000Z","tags":[],"sentiment":"positive"},{"id":"3ffa74b4-82a1-4ffc-b8d8-d1d23f52c1e6","author":"Haimich Mahkeil","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUquILiMjUF7xOn4UWxu4Lpp6H6jazXKj9Ie5nf2_t__MBc9vc=s64-c-rp-mo-br100","rating":5,"text":"Robin up front is a sweetheart that's been able to help with every issue without fail.","date":"2025-03-23T20:42:37.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you! We’re so happy to hear Robin has been so helpful!","replyDate":"2025-10-21T15:11:21.000Z","tags":[],"sentiment":"positive"},{"id":"06545cdc-71e5-410b-9a8a-8ecd3dcab4b5","author":"Ebony Ross","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLZx6wznlENshWHPVzNoHoadYPw0IOxcZqkZVwEZib-Lp3ZSQ=s64-c-rp-mo-br100","rating":5,"text":"Management was great and easy to speak with at the Chester location. The facility is very clean and my unit was prepared for me to move my items in.","date":"2025-03-23T15:09:53.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the kind words! We’re glad you had a great experience with our team. We appreciate your feedback!","replyDate":"2025-10-21T15:11:21.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"378142ef-4ead-425e-9f2f-d1207d2c189f","author":"Crista Patterson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIkGnN9EhNuc6nOKS9tHI0W6C42FYAPAxoPvBaRvv5dz3Ru1w=s64-c-rp-mo-br100","rating":5,"text":"Roben is very kind and helpful! :)","date":"2025-03-18T20:48:31.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your positive comments about Roben!","replyDate":"2025-10-21T15:11:21.000Z","tags":["staff"],"sentiment":"positive"},{"id":"ebe333b2-4ef3-4a59-85e8-543b2bc61690","author":"Felicia P","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWfcqld78Bpc9brDCp6zIeZzNbuVH63XJMecm5dsI-P5fuDZi8E=s64-c-rp-mo-ba12-br100","rating":5,"text":"Wonderful experience!  Dan and Robyn were professional, personable, knowledgeable and helpful without being “pushy.”  The property was extremely clean and well maintained.  I got the feeling the staff really enjoyed working for the company.","date":"2025-03-18T15:05:35.000Z","verifiedTenant":false,"featured":false,"reply":"Felicia P, we're so glad you had such a wonderful experience with us!","replyDate":"2025-10-21T15:11:21.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"99ef0876-ff11-4f66-b128-f9ce9e51c993","author":"Evelyn Valencia","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUQjEvYts-UNoCqbCs1BsyAQudkOyyaBoBEkC7pPyyUt9QDPTgg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Ms. Robin went above and beyond to help me. I really appreciate her time and effort. I highly recommend this facility.","date":"2025-03-08T12:42:22.000Z","verifiedTenant":false,"featured":false,"reply":"We're so happy to hear Robin provided you with such a positive experience!","replyDate":"2025-10-21T15:11:21.000Z","tags":["access"],"sentiment":"positive"},{"id":"7d31207d-cc9f-4028-a63e-4300dc597e98","author":"Keiondra Thomas","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJat_o8P6yS5sGaOzddrY-MWqf3ty-FGcOdFQVjF7Jlbapaqw=s64-c-rp-mo-br100","rating":5,"text":"I recently visited the Chester location of Ocean Storage, and I couldn’t be more pleased with my experience. I actually came across the facility by coincidence while searching for a storage unit—I happened to stop by the nearby Kroger gas station and grocery store that day, and I’m so glad I did!\n\nFrom the moment I walked in, I was warmly greeted by Robin, the associate on duty. She had such an approachable and welcoming demeanor that I immediately felt I was in good hands. The facility itself was immaculate, which was a huge plus for me. I specifically wanted a temperature-controlled unit because I’ve used outdoor storage in the past, and they weren’t always the cleanest when it came to keeping bugs and external elements out. Ocean Storage completely exceeded my expectations in this regard.\n\nRobin made the entire process incredibly efficient and seamless. She was knowledgeable, quick, and thorough in getting me set up. While we were going through the process, a current customer walked in, and she immediately greeted him by name. That moment really stood out to me—it showed just how much she values customer service and the relationships she builds with clients.\n\nThe move-in process was smooth, and Robin personally gave me a tour of the facility, ensuring I knew how to use the lock, the automatic doors, and the carts available for moving items. Initially, I had chosen a smaller unit, but once I started moving things in, I realized I needed more space. Luckily, I was able to transfer to a larger unit the same day without any hassle—another testament to how well this facility is run.\n\nOverall, I’m extremely satisfied with my experience and look forward to an ongoing relationship with Ocean Storage. If you’re looking for a clean, secure, and well-managed storage facility with top-notch customer service, I highly recommend this location!","date":"2025-03-07T14:52:07.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the detailed and kind review! We’re thrilled to hear that Robin provided you with such excellent service and that the Chester location exceeded your expectations. We truly appreciate your feedback and are happy you had a smooth and pleasant experience with us!","replyDate":"2025-10-21T15:11:21.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"1c5e439a-7d75-46c3-838a-3ea7e62a3a39","author":"Lauren Culp","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXhVMnr6Xg0PZPH4H02QNGxBmk5qnf5LS4dLF9Wtz1Kr0Z6QN6Q=s64-c-rp-mo-br100","rating":5,"text":"Clean and easy to move in","date":"2025-03-06T21:29:34.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive review about your recent experience with us!","replyDate":"2025-10-21T15:11:21.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"fdcd1f52-64b9-4e50-8389-a11e5c1501a6","author":"Sabiana Dieudonne","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKXMNRBAO6dYQ5tvYz-r3ihQGLL1YiG-hftx-bLgAngHTapsQ=s64-c-rp-mo-br100","rating":5,"text":"The facility is excellent, and Robin is truly outstanding!","date":"2025-03-02T21:07:24.000Z","verifiedTenant":false,"featured":false,"reply":"Sabiana Dieudonne, thank you so much for the positive review!","replyDate":"2025-10-21T15:11:21.000Z","tags":[],"sentiment":"positive"},{"id":"c4c75f23-de6e-4495-8646-f5186ced64d7","author":"Dom W","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI7zXPWnZVHSJCnSW2lN3V_GyjJtDAQXqDpTf6kaOnsOtkp9UZt=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great location, pricing and outstanding customer service. The store Manager Ms. Robin was phenomenal. Best customer service I have received in a while. Thank you!","date":"2025-02-24T17:51:55.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the kind words! We're glad Ms. Robin provided such outstanding service. We appreciate your feedback and are happy to hear about your positive experience!","replyDate":"2025-10-21T15:11:21.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"85a45998-03ed-4c6b-be6a-97cc2991322b","author":"Justin Linker","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKYy0HJUDd4Tbf9nF1iHuoMIEFQ1rTsQ2DyEekLaE9SMtYRDw=s64-c-rp-mo-br100","rating":5,"text":"Staff is super helpful and friendly.  Facility is well kept, clean and didn’t smell like a warehouse.","date":"2025-02-19T12:30:13.000Z","verifiedTenant":false,"featured":false,"reply":"Justin Linker, thank you so much for the positive review about Ocean Storage!","replyDate":"2025-10-21T15:11:21.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"f4e8fe38-8588-477e-84f2-35654591d15f","author":"Jennifer Sharp","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJpyCyinUxKZafH0sdos_ssGMidYui-blHZZyXoq2YsZ0MfKg=s64-c-rp-mo-br100","rating":5,"text":"Always a pleasant experience with staff. Great place to store all your items!","date":"2025-02-14T21:29:02.000Z","verifiedTenant":false,"featured":false,"reply":"Jennifer Sharp, we are so happy to read such a great review about Ocean Storage!","replyDate":"2025-10-21T15:11:21.000Z","tags":["staff"],"sentiment":"positive"},{"id":"f2338a35-a1ed-4237-87e8-52e853d80d5c","author":"Jennifer McCray","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXJSKzyUGw3iJTo6A3nxmHgoSsdT3R8jXRl7WLtEggF0gN3nUMg=s64-c-rp-mo-br100","rating":5,"text":"Customer service is next level. Roben is amazing, professional, extremely knowledgeable, and super helpful. The facility is clean and bright!  This is a place where you want to do business!","date":"2025-02-12T16:45:23.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your wonderful review! We're thrilled to hear that Roben provided such great service and that you enjoyed our clean, bright facility. We appreciate your support!","replyDate":"2025-10-21T15:11:21.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"8bd7c1e8-f94c-4a83-90f4-5453aa0c310a","author":"Alexis Davis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX0ylxWfGAcFryH8AEpqSNaif-EIRGgfjgTGchaaYDfyuNHZD4=s64-c-rp-mo-br100","rating":5,"text":"Ocean Storage is a great storage facility!  It is extremely clean and well managed!  I highly recommend!","date":"2025-01-30T20:21:07.000Z","verifiedTenant":false,"featured":false,"reply":"Alexis Davis, we are so happy to read such a great review about Ocean Storage!","replyDate":"2025-10-21T15:11:21.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"9988be21-6f0c-467c-a5ff-d1c90aedca0a","author":"Tisha Taylor","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKMM4vaFVdLKTNLwjT1p-3-UZObBgpI4K6iMjcoKUz1L4Ubuw=s64-c-rp-mo-ba12-br100","rating":5,"text":"The customer service representative was professional, knowledgeable & respectful. Customer service was awesome","date":"2025-01-28T03:40:28.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Tisha Taylor, we are very happy to have provided you with such a positive experience!","replyDate":"2023-10-21T15:11:21.000Z","tags":["staff"],"sentiment":"positive"},{"id":"51d4b77e-b15a-47a3-a4c5-0c2c9421c6dd","author":"Women of Power, Prayer & Presence Fellowship, Inc.","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVv2YzLAzyW9ooAXZ-Dwr29a68W2RYy4LT6xfZvgL5YSWIkwdeE=s64-c-rp-mo-br100","rating":5,"text":"Roben, the manager, at Ocean Storage was a gem the day I came in to secure  a storage unit. When I arrived I had no idea they actually had closed early but because had I talked to her the day before and had arranged to come in that day to get the unit, she proceeded. She took the time to ensure I got the storage unit. She was a delight to talk with,  very professional,  courteous, and customer care focused. She took great care of me and what was needed. She explained the process and what to expect going forward. She is a true asset to Ocean Storage!!!","date":"2025-01-23T02:16:40.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for sharing your experience! We’re thrilled to hear that Roben went above and beyond to help you secure your unit, even after hours. Your kind words mean so much to us!","replyDate":"2025-10-21T15:11:21.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"455708ef-0825-4b17-9bfc-d4b6d7a09577","author":"Alfreda Hagans","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJZsbFFH7-oDJ4rssnoJ_KKF5RejHAZE1V5xl0dqZ3o0gdKPQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"The staff was very professional and provided excellent customer service! Roben was awesome with doing everything in a timely fashion.","date":"2025-01-20T23:03:54.000Z","verifiedTenant":false,"featured":false,"reply":"Alfreda Hagans, we're happy to hear you had such a positive experience with our team!","replyDate":"2025-10-21T15:11:21.000Z","tags":["staff"],"sentiment":"positive"},{"id":"9c94c034-6abc-4b70-9a6a-5237db3399da","author":"Deborah Lebby-Bankhead","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIxbWS46W4593aKtUxwssxh6TEgtsbFfV5usEmKDo__BaRvAGI=s64-c-rp-mo-br100","rating":5,"text":"After a few hiccups trying to rent a unit, I was a very frustrated customer.\nI would like to give kudos to Ms Roben for her professionalism and outstanding customer service.\n\nThank you Ms Roben for putting a smile on this frustrated customer's face and making sure my move in date went smoothly. I hope Ocean realize want an asset your are to the company.\n\nI would recommend Ocean based on the great customer service, cleanliness of the facility and their safe security.","date":"2025-01-20T22:43:26.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words and for recognizing Ms. Roben's outstanding customer service! We're sorry for the initial hiccups but are thrilled she was able to turn things around and make your move-in experience smooth.","replyDate":"2025-10-21T15:11:23.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"5bd0a4b0-7734-47d3-9269-4b6d17288fdd","author":"Beverly Bryan","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWpQzKcGncFG91LOCj78vUmurTwksMlnmyz-oboM8QtDQa0Urxo=s64-c-rp-mo-br100","rating":5,"text":"Ms. Robyn was very very nice! She gave me all the information that I needed. Both ladies were so kind and fun. Thank you so much, for making my move easy.","date":"2025-01-20T20:12:49.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2025-10-21T15:11:23.000Z","tags":[],"sentiment":"positive"},{"id":"25cfc034-bdcc-46ee-9961-4a0fd66b80fe","author":"Kristy Scott","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocImT8RC37uShUSqD8v5vKVVfAKGoUcdzIKVLRx3YZzXnoIiWA=s64-c-rp-mo-br100","rating":5,"text":"Great customer service. They gave me all my options and let me see the actual storage before purchasing.","date":"2025-01-19T17:34:58.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Kristy Scott, we are very happy to have provided you with such a positive experience!","replyDate":"2023-10-21T15:11:23.000Z","tags":[],"sentiment":"positive"},{"id":"3b6c582c-dfa6-4c7a-b856-a07f6e0ab50a","author":"Tonya Foster","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVu-kWdu4ZlTLBa_z_rlQVWbqoxoY6yyfkieF274GraZLirh77s6g=s64-c-rp-mo-br100","rating":5,"text":"Roben is very knowledgeable and professional. Once I met Roben I was sold on renting from Ocean Storage-Greenyard.","date":"2025-01-05T14:33:07.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for this wonderful review about Roben!","replyDate":"2025-10-21T15:11:23.000Z","tags":["staff"],"sentiment":"positive"},{"id":"17850a65-acd8-41d3-b785-fcb3e7af7692","author":"Dreamer Seward","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV8Gi99u-9Nl9NkbVX7FNjfc2JVhh4OgLypTxJlydn7S4GF-Ds=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-01-03T13:55:35.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"638a3cf5-7fb2-49f8-b5bc-004c034484d3","author":"Jackie Rumsey","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIBPVwSl_OyRfrKA8rwht6BY8amewa7dTVFB3kunvj2xrU40w=s64-c-rp-mo-ba12-br100","rating":5,"text":"I walked in to ask a question about their storage sizes and Roben was the epitome of customer service. They were supposed to close early and she stayed late to help me and answer my questions. She never rushed me or made me feel like I was a bother. This place is so lucky to have her and her level of customer care! They had a great deal for storage units and it is perfect for what we need! I love that they have carts and elevators to help make moving stuff super easy! It is super clean and well cared for.","date":"2025-01-02T00:20:56.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your wonderful review! We’re thrilled to hear that Roben went above and beyond to provide exceptional customer service.","replyDate":"2025-10-21T15:11:23.000Z","tags":["cleanliness","price","access"],"sentiment":"positive"},{"id":"3b20a590-c331-4632-acdf-701d09e05b5f","author":"Jerry Hernandez","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVcBu1B8Cl0mKf7krYUudN7ebOoKZvaFMf8NKPeOQ-O5-Md5Ic=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-12-23T17:34:01.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2025-10-21T15:11:23.000Z","tags":[],"sentiment":"positive"},{"id":"fa31f6ca-fbf7-4437-ad70-3a6745a65e7a","author":"Karen Holt","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLL1ynW4w8SvMJA5GpXBqe9oL6aStAobn7mwo1vENv1K22hNQ=s64-c-rp-mo-br100","rating":5,"text":"Extremely clean and Robeyn was awesome 👌","date":"2024-12-21T21:11:33.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Karen Holt, thank you so much for your positive comments about Ocean Storage!","replyDate":"2024-10-21T15:11:23.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"b7a82498-30f3-42a4-805b-8839e791e465","author":"Louis Holt","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKDbm6IvN9iHByXt5luaexrfwqXuDDtGF60whv9bjHIivxyGw=s64-c-rp-mo-br100","rating":5,"text":"The manager and her are excellent people and giving us the information we needed.","date":"2024-12-06T10:50:01.000Z","verifiedTenant":false,"featured":false,"reply":"Louis Holt, we're happy to hear you had such a positive experience with our team!","replyDate":"2024-10-21T15:11:23.000Z","tags":["staff"],"sentiment":"positive"},{"id":"29cf2dfd-d0d3-4c45-9795-bc89799a5a61","author":"Dorothy Hutcheson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKbanlvHhvdt9taa5URIcm89kuOWOutKsqpsgtQzE1-uGtG7A=s64-c-rp-mo-br100","rating":5,"text":"Roben is professional, efficient, and met all my needs.","date":"2024-11-23T09:49:46.000Z","verifiedTenant":false,"featured":false,"reply":"Dorothy Hutcheson, thank you for your kind words and this wonderful review!","replyDate":"2024-10-21T15:11:23.000Z","tags":["staff"],"sentiment":"positive"},{"id":"71cb45f3-5f83-4de6-a4af-db81a3366ac4","author":"Dai'Ja Reed","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWnKAe02LnkCLfwoLZtGf-62mYy5shbGMyOK5RnJ6CxCbokkwM=s64-c-rp-mo-br100","rating":5,"text":"Wonderful experience! The manager was very helpful and walked my through everything I needed to do and know. The facility is extremely clean. 10 out of 10 would highly recommend.","date":"2024-11-16T18:07:48.000Z","verifiedTenant":false,"featured":false,"reply":"Dai'Ja Reed, we're so glad you had such a wonderful experience with us!","replyDate":"2025-10-21T15:11:23.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"13f9bbb1-d284-4b22-a487-30b013aa09d8","author":"Valerie Stutzman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI_GA2uIejhiycqxJfULKke1K4syxnTzRM1JL9LLRpuUmqs-w=s64-c-rp-mo-br100","rating":5,"text":"Good rates good customer care.","date":"2024-11-11T16:03:52.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Valerie Stutzman, thank you so much for your positive comments about Ocean Storage!","replyDate":"2025-10-21T15:11:23.000Z","tags":["price"],"sentiment":"positive"},{"id":"7a522c87-067f-4126-b753-d55a84fce098","author":"thankful","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX0KooQnwSHWLFLa78xPvNgO89C1fxKvBkrttCU-nolCt_6b1QXgQ=s64-c-rp-mo-br100","rating":5,"text":"Ocean Storage-Greenyard is a clean, beautiful facility. Roben, Store Manager, is awesome; she explains everything thoroughly. So thankful for this location for our move","date":"2024-11-10T04:36:58.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for this wonderful review!","replyDate":"2025-10-21T15:11:23.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"006ac05a-5463-4079-911a-da7c9fd93c5f","author":"Dreamer Seward","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUUBRdquLlhMl2MAhmheCEcA8TToU7w_Rn3wv01i1kY5Q7lzoQwpQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-11-04T17:21:40.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the high star rating!","replyDate":"2025-10-21T15:11:23.000Z","tags":[],"sentiment":"positive"},{"id":"d07da95c-213d-4af2-be26-074530b35f17","author":"Terrence Hollowell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKvEeNwuMa6fxbaLRBP2urjTvKy53-PCcTo-LolTw7pqlcEeg=s64-c-rp-mo-br100","rating":5,"text":"Dan helped me out with a tour of the facilities.  He was patient and explained things very well. The location is nice and clean also! Roben helped me out to get checked in and she was very pleasant to work with too! Great job guys!😎😎","date":"2024-10-31T18:00:43.000Z","verifiedTenant":false,"featured":false,"reply":"Terrence Hollowell, we're happy to hear you had such a positive experience with our team!","replyDate":"2025-10-21T15:11:23.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"cdde4767-921f-43d6-8684-c568ecce14c8","author":"kenneth parrish","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIeodieEtAskeSOyQOOmxdIn7ScLhWQMzL6exV2w3QkVBG8RA=s64-c-rp-mo-br100","rating":5,"text":"This place is great!!!! Roben was so helpful n kind. She was patient and fast. Thank for all you help.","date":"2024-10-23T14:33:11.000Z","verifiedTenant":false,"featured":false,"reply":"Kenneth Parrish, thank you for your kind words and this wonderful review!","replyDate":"2025-10-21T15:11:23.000Z","tags":["staff"],"sentiment":"positive"},{"id":"862266d1-187e-4687-b88c-c5557ff40a9e","author":"Bailey King","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ0eydKflEV-fQZ7PDw9IkOkWhjTQ8WmpnOC8K-jLzuJTAtQQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-10-22T21:43:52.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your positive review! ","replyDate":"2025-10-21T15:11:23.000Z","tags":[],"sentiment":"positive"},{"id":"4638f6dd-79c3-4363-9246-605e1840619d","author":"derrick day","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ8e_d2tReyg00_ZF68pF4sDhQSLcdTYMnGdlMDR96iSTHRLA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-10-17T14:48:53.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the high star rating!","replyDate":"2024-10-21T15:11:23.000Z","tags":[],"sentiment":"positive"},{"id":"f04d6418-2a61-4a28-9c4a-c66ba75c98e4","author":"Jose Santos","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWAct5EsHuoRjFCe4LpR0KRhhfwm2tBPc-QumxoTWULteO9ig--=s64-c-rp-mo-br100","rating":5,"text":"Amazing customer service, everyone in office helped a lot and would recommend again","date":"2024-10-11T07:07:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2023-10-21T15:11:23.000Z","tags":[],"sentiment":"positive"},{"id":"854a8083-fea5-4c4e-a0ed-756cf8e27d5f","author":"Bryan Escobar","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKRbA4kJ78rTjhIlHWMcFxtVfNyqAqhmGwQmSOXKFW28ZZ9cg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-10-10T18:15:52.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2024-10-21T15:11:24.000Z","tags":[],"sentiment":"positive"},{"id":"50d4e307-2d4c-407d-ae07-25c151f8121a","author":"Aimee Arruda","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUlt2GZuuNOfVJSqOGTsPPD7gdxmnAP4RJg3aH0dYbXsqXK5nc=s64-c-rp-mo-br100","rating":5,"text":"I recently had an exceptional experience at Ocean Storage. From the moment I arrived, I was impressed by how clean and well-kept the facility was. The grounds were immaculate, and the units themselves were spotless and well-maintained.\n\nRoben went above and beyond to make sure all of my needs were met. She was friendly, professional, and extremely knowledgeable, offering helpful suggestions for maximizing space in the unit I rented. The security features, including key code access and surveillance cameras, gave me great peace of mind knowing my belongings were safe.\n\nThe overall process, from reserving my unit to moving in, was seamless. I highly recommend Ocean Storage in Chesterfield  anyone looking for a reliable and secure storage solution. They truly exceeded my expectations in every way!","date":"2024-10-09T19:09:58.000Z","verifiedTenant":false,"featured":false,"reply":"Aimee Arruda, we're so glad you had such a wonderful experience with us!","replyDate":"2024-10-21T15:11:24.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"d8e6f9bd-7a1f-4f10-8b0f-4e17ad11caeb","author":"Veronica Gaona","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJMSTuRSexFnaR7rWOWudDVfCAWgYuqSk7ByYYFnEiek6FDjQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-10-08T19:08:19.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2024-10-21T15:11:24.000Z","tags":[],"sentiment":"positive"},{"id":"59378621-f979-4b49-9314-24fb48a17f57","author":"Jayyy Miles","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVLjpmBktIJomF0i73ol2wXvSCPfvi5YIKElE7CE2vyD0CpnoiW=s64-c-rp-mo-br100","rating":5,"text":"Best thing storage unit inna min","date":"2024-10-01T19:36:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for this wonderful review!","replyDate":"2024-10-21T15:11:24.000Z","tags":[],"sentiment":"positive"},{"id":"ff077941-9f69-448a-9e0a-362f44493873","author":"Dominique Olds","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIZgSoIVvrXVgwxj7JPWVzvz3RBJ7s3Z4OTVd3NjMi4Cs3diA=s64-c-rp-mo-br100","rating":5,"text":"Roben the Manager is wonderful. She is very friendly and knowledgeable and treated me like a human being and not like the last person","date":"2024-10-01T19:32:39.000Z","verifiedTenant":false,"featured":false,"reply":"Dominique Olds, thank you for your kind words and this wonderful review about Roben!","replyDate":"2024-10-21T15:11:24.000Z","tags":["staff"],"sentiment":"positive"},{"id":"3ed043bb-b4b2-4fb0-ade3-8998a295fa8b","author":"Bridgette Newton","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLeLJSB53Oxbb3Q9OIHR-ek5dTNqGv9QxNYyLj_3aaQX0kN147o=s64-c-rp-mo-ba12-br100","rating":5,"text":"There’s not enough stars to rate the customer service i experienced, from Robyn, very warm and welcoming, professional.\nThe storage itself and units were clean, the carts were extra big, not small like other places. Would I recommend this storage, yes I would.","date":"2024-09-28T11:52:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for this wonderful review!","replyDate":"2024-10-21T15:11:24.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"82777c59-d069-4c2f-bf24-577a42f09e92","author":"L Morris","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKKY1ZTFfTuJmtdaD54wGsKP4PCF939SwUJKdjKwcv02EWb4g=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-09-25T12:28:54.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your positive review! ","replyDate":"2024-10-21T15:11:24.000Z","tags":[],"sentiment":"positive"},{"id":"8a1f5590-0709-4a6d-b690-c35cc9b0a06a","author":"Chloe Elliott","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXLiBDl0dOyxC-Ec0JQC-x3pensOMgD0S0qSU6YBryPgDosM7XU=s64-c-rp-mo-br100","rating":5,"text":"Roben customer service was top-notch! I came in just to ask questions. I ended up returning to rent a storage because she sold me due to her professionalism and knowledge.","date":"2024-09-21T16:12:37.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words! We're thrilled to hear that Roben provided you with such excellent service. We're glad you chose to rent with us and look forward to helping you with your storage needs!","replyDate":"2024-10-21T15:11:24.000Z","tags":["staff"],"sentiment":"positive"},{"id":"494c16bd-f5ac-47ba-bd37-50fbfe08529c","author":"Rob Moore","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWUd7GrlDuqA8oZEVIQF6SmHe7VKi9WgSKBoWo_4t0mbs1Id3l4lQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Just booked a 10x20 climate controlled unit.  The unit is spacious, with high ceilings.   Plenty of room.\n\nThe facility is well maintained and very clean.  Access is through automatic sliding doors ... no having to prop doors open.\n\nBest of all is the awesome customer service.  Roben and Ebony are awesome!\n\nUPDATE:  September 2024\n\nI just moved out.  Throughout my time using Ocean Storage, the facility was always clean, bug free, well lit, and the temperature comfortable.  Thank you for excellent care and service!","date":"2024-09-11T19:36:34.000Z","verifiedTenant":false,"featured":false,"reply":"Robert Moore, your wonderful feedback and rating mean a lot to us! Thank you so much!","replyDate":"2023-10-21T15:11:24.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"1e25b96a-da56-4ff5-8a50-5578cf964704","author":"Katrina Bennett","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXD41s0le470PFqhXhSHSi1-iNXMCJeRiZa28C9-ya1m3WkoqzFvQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Robben has exceptional customer service .She is  so pleasant and customer oriented. The facility is so clean and well kept .","date":"2024-08-30T15:55:16.000Z","verifiedTenant":false,"featured":false,"reply":"Katrina, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage!","replyDate":"2024-10-21T15:11:24.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"67c98a1a-29b1-4f89-9e7c-2f31c522dccb","author":"Carmen Lancaster","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKLjk7PHtSxa858nvFnzpL0EzA2mcgabYnGzcBSR5VDThyTXQ=s64-c-rp-mo-br100","rating":5,"text":"I had a great thorough orientation and excellent service at ocean storage","date":"2024-08-29T10:21:37.000Z","verifiedTenant":false,"featured":false,"reply":"Carmen Lancaster, we are very happy we could provide you with a positive experience!","replyDate":"2024-10-21T15:11:24.000Z","tags":[],"sentiment":"positive"},{"id":"4c9a012a-f149-4aba-a703-c9ca00f56eb3","author":"Diamond","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI00xaS1dmfpOeED9aVASC1XbJqggm5S70-9or92WFwuToeoQ=s64-c-rp-mo-br100","rating":5,"text":"I love the customer service this is what keeps me here.","date":"2024-08-28T20:03:30.000Z","verifiedTenant":false,"featured":false,"reply":"Diamond, reviews like this give us motivation and help us ensure we provide high-quality care!","replyDate":"2024-10-21T15:11:24.000Z","tags":[],"sentiment":"positive"},{"id":"f24e8978-f1fd-4e17-bb06-61ba3bd30b8e","author":"Nina R Hill","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJK5a9ED8xfEaooov979PMQ3UkS_06Igd3T5zpbBOaw09Y5DQ=s64-c-rp-mo-br100","rating":5,"text":"My experience has been great did not have to worry about paying every month because of the autopay and when it was time to move out it was a piece of cake! Will definitely be using them again when it is time for my son to move out of the dorms.","date":"2024-08-23T18:03:56.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing your experience!","replyDate":"2024-10-21T15:11:24.000Z","tags":[],"sentiment":"positive"},{"id":"43f2210b-e6ba-4d9d-b62c-eb0e07a3d217","author":"Nicholas van der Walt","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWmy8Tag-YrDLWX7VCAwGr8kfZjWDGRopZaraTETHzOK1BamBKzCg=s64-c-rp-mo-br100","rating":5,"text":"Robin didn't awesome job setting us up with the storage units and was very professional and efficient","date":"2024-08-20T17:56:36.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the positive review about Robin!","replyDate":"2024-10-21T15:11:24.000Z","tags":["staff"],"sentiment":"positive"},{"id":"c1863fad-39d0-4eed-96c9-713fbfbc48c6","author":"Alex Griggs","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX0QNSBMB63CWxlY0GlT9VNRLzcKt6S6l55_eeWxrXd7laoey-_=s64-c-rp-mo-br100","rating":5,"text":"Lex is freaking awesome! She was so helpful to my friend and I with finding the perfect unit to fit our needs! The facility is very clean and having access to rolling carts makes loading/unloading units a breeze.","date":"2024-08-20T11:34:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for this wonderful review about Lex!","replyDate":"2024-10-21T15:11:24.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"550f07bc-e32b-42b0-ab72-01f63f07777c","author":"Ghama Joseph","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ0gE9YDIOxcC-WFrcyDv3DjbN2FBwl39yGfa2PMfMeDg5xm99a=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-08-19T19:08:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2024-10-21T15:11:24.000Z","tags":[],"sentiment":"positive"},{"id":"f543cab6-2409-4a3d-87ec-2e012c70f328","author":"Michael Horan","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXJeRIkHApL3flwYEeXGGZoAOnEtnKwVC9Rv6d3JJgBaDiP3RY=s64-c-rp-mo-ba12-br100","rating":5,"text":"I was immediately impressed by the new and clean facilities of ocean storage and pleasantly surprised by the affordable price. But what really set ocean storage apart was the manager, Roben. Roben went above and beyond to ensure I was comfortable and informed on everything I needed to know. She was personable, enthusiastic, and clearly cared about me, the customer! We need more managers like her. Promote immediately!","date":"2024-08-17T14:09:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your wonderful feedback! We're thrilled to hear that you were impressed with our facilities and pricing, and especially pleased with Roben's exceptional service. We'll definitely pass along your kind words. We agree—Roben is amazing!","replyDate":"2024-10-21T15:11:24.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"fc807084-e6d2-4268-a5d9-3380187bb672","author":"strawberryblufashion","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUm6QGm6EkIYU8BZmoLyX0YHjAZKNJap6A1fZzHYDFu2iUZqihU=s64-c-rp-mo-ba12-br100","rating":5,"text":"Ocean Storage is an outstanding storage facility.  The building is clean, managed beautifully and secure.","date":"2024-08-16T17:06:35.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for this wonderful review!","replyDate":"2024-10-21T15:11:24.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"2f081d6d-766c-47fb-a2e8-b3efd0872f2c","author":"Mr. Walker","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ6Al2gTnqv1PRafZHo_2pBinMNcJVFMltrLnBzbalQnDUvUQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Had the pleasure of meeting Roben, and I must say that I have not had this type of customer service in a very long time. She had a wonderful personality, and she did not hesitate to answer any questions that my mother or I had. It’s a great feeling working with someone, and they go above and beyond help you. Thanks Roben","date":"2024-08-13T22:02:38.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words! We're thrilled to hear that Roben made such a positive impact with her exceptional customer service. We’re lucky to have her on our team, and we're glad she could assist you and your mother. We're always here to help whenever you need us!","replyDate":"2024-10-21T15:11:24.000Z","tags":["price"],"sentiment":"positive"},{"id":"3321d86f-d1e0-40b4-8c8b-40e095fc4127","author":"Frankie James","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJP_arQKqgGRt_AOWyR9iyZfK3dddaqURN7hE2jmAv-yJLNzQ=s64-c-rp-mo-br100","rating":5,"text":"Roben and Ocean Storage made my storage unit procurement process the EASIEST it has ever been!\n\nNot only was the price (and move-in special) amazing but the facility feels secure, which is very important to me!","date":"2024-08-13T07:03:22.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We're thrilled to hear that Roben made your experience so smooth and that you feel secure with us!","replyDate":"2024-10-21T15:11:24.000Z","tags":["price","security"],"sentiment":"positive"},{"id":"831b29dc-c039-45aa-8da8-79baa350f525","author":"Zackary Weaver","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKUOVd4TQzWJ0fTlvuT7D87Iq5O9ZE0FkblKRracWcWuJGLYQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-08-12T23:04:35.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2024-10-21T15:11:28.000Z","tags":[],"sentiment":"positive"},{"id":"e47623af-62ad-4e3b-9354-ba4c4021022d","author":"Brittany Foskey","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUDogRN-BCFQNPKuaCk_XR69vkRLC7Enza89z2GHLq8BheFz1rr=s64-c-rp-mo-br100","rating":5,"text":"Roben was amazing and made the process easy","date":"2024-08-12T15:50:35.000Z","verifiedTenant":false,"featured":false,"reply":"We're so glad that Roben provided you with such a positive experience!","replyDate":"2024-10-21T15:11:28.000Z","tags":[],"sentiment":"positive"},{"id":"82683775-635b-4d89-95e9-91ca6413a1ad","author":"marissa dajeu","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLr-GdSKKAXocWZuZx__YhLYwqFrWmuV8hFMTKzIN_uO3v4CA=s64-c-rp-mo-br100","rating":4,"text":"The people are very nice. I love how the store unit is temp regulated. I love the deals that they offer as well.","date":"2024-08-09T12:14:30.000Z","verifiedTenant":false,"featured":false,"reply":"Marissa Dajeu, your wonderful feedback and rating mean a lot to us!","replyDate":"2024-10-21T15:11:28.000Z","tags":["price"],"sentiment":"positive"},{"id":"1520c2b3-a2bb-4602-bdc8-9f51c1d3f443","author":"Tracey Alston","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXbOlvLcjmWo1RAkCZ3jPrKLLUVaWY0vIEkO6qOhSta0vfxvXOR=s64-c-rp-mo-br100","rating":5,"text":"The facility is very clean and well kept. Roben is knowledgeable, friendly, professional and definitely an asset to the company. She explained the storage lease and web specials. If you're looking to store your household items I highly recommend Ocean Storage Greenyard","date":"2024-08-07T17:45:01.000Z","verifiedTenant":false,"featured":false,"reply":"Tracey Alston, thank you for your kind words and this wonderful review!","replyDate":"2024-10-21T15:11:28.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"7fa92b1b-9d7a-40f1-895f-cd96bf4267c1","author":"Fatboyrpw","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXjwbiIfsaUhJbD6tJb0_wvZK5abIAV1_YVMQrc15NdNQKNNV7q=s64-c-rp-mo-br100","rating":5,"text":"Great service Robin was very nice and explained everything well definitely happy with my decision to use the service","date":"2024-08-06T16:14:31.000Z","verifiedTenant":false,"featured":false,"reply":"We're so happy to hear that you had such a positive experience with Robin!","replyDate":"2024-10-21T15:11:28.000Z","tags":[],"sentiment":"positive"},{"id":"37c668d6-f11b-494a-a7ba-dc0d4d1e2d50","author":"Joyce Ellenwood","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVxwooHpM_Fq9zj49MWrsqHIhA0d54aDSAvPM4CPZM1r6NEnfSn=s64-c-rp-mo-br100","rating":5,"text":"Everything was great!","date":"2024-08-05T13:09:54.000Z","verifiedTenant":false,"featured":false,"reply":"Joyce Ellenwood, thank you so much for your high rating!","replyDate":"2024-10-21T15:11:28.000Z","tags":[],"sentiment":"positive"},{"id":"acc6f425-304c-4a41-8a8c-882f72314b81","author":"Amanda Earley","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWMx9wD2wZxRN-8YzU-7rH2-xVUnu247MV01WKKKXR6X4fZGVEs=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-08-04T16:15:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the high star rating!","replyDate":"2024-10-21T15:11:28.000Z","tags":[],"sentiment":"positive"},{"id":"d71dd096-31cd-4dae-aa2c-8dbd89d6f62a","author":"Taya Bennett","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUk32gI59VpDC6uoTCNUmw85yMVD2BvIUCSnBGzPs_jeGnJJUUM=s64-c-rp-mo-br100","rating":5,"text":"Excellent customer service. A wonderful experience, The person that runs the front desk is amazing. Customer service definitely Top tier. She definitely deserves a raise because she sets the tone for the entire experience. From move-in to move out, 10 out of 10 highly recommend. If I ever need storage in the future, I will definitely be back.","date":"2024-08-04T15:01:34.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for this wonderful review!","replyDate":"2024-10-21T15:11:28.000Z","tags":[],"sentiment":"positive"},{"id":"fca7f641-7000-431e-89b8-a43cdfd42064","author":"Ciera Johnson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIStYOfxomWAw6cfbq-xWYrYnj7yraIxQ5P1NNkhx792lK15a-k=s64-c-rp-mo-br100","rating":5,"text":"This was my first time using this storage facility and I have been beyond satisfied with the Units and the customer service from the front office staff is amazing. The Store manager is very understanding and knows! Keep up the amazing work!","date":"2024-08-03T19:44:21.000Z","verifiedTenant":false,"featured":false,"reply":"Ciera Johnson, we're so glad you had such a wonderful experience with us!","replyDate":"2024-10-21T15:11:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"641103c5-1ed2-4654-b5a1-40a5bf71f415","author":"Debra Kabel","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW-PCYI5XjALXzkPDXdU9BoS81KFZuDSjFLRL4VwqhJBJVbwl6g=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-08-01T13:09:42.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your positive review! ","replyDate":"2024-10-21T15:11:28.000Z","tags":[],"sentiment":"positive"},{"id":"2f747a71-24cf-4119-ac67-751473a8a29c","author":"Carole hoffman-bartlett","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKttQw5Mj3JCwfOri-rUynpoq6LTpizVjbo0sXx4x1FSwp1xQ=s64-c-rp-mo-br100","rating":5,"text":"I worked with Robeyn, the manager, and she was excellent. I had a hard time trying to secure a unit online as I kept getting an error message regarding my address (so frustrating as I have only one address which has been established for 32+ years).  Robeyn was patient and apologetic for my frustration which resulted in my having to come in to secure a unit in person. I found the facility clean, well run and easy to navigate. The entire facility is temperature/humidity controlled and there was no up charge for that. They had a public bathroom which I appreciate as I like to wash my hands after being in the unit. Hands down a good experience from facility to price structure. I will let my neighbors /friends know.  I just left Public Storage which did nothing to improve the units, was not temperature controlled and had what seemed like quarterly price increases. I am happy with my move - thank you for looking out for the customer and our needs.","date":"2024-08-01T12:42:32.000Z","verifiedTenant":false,"featured":false,"reply":"Carole, we're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know!","replyDate":"2024-10-21T15:11:28.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"ea7ddf6c-38a6-4f1c-aef3-2dfd1be6ec03","author":"Ricky Bobby","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJJQHY9GREXTjJ1u_5F8AS9TG-FSjXlOwzRbGf16__9sUV8Aw=s64-c-rp-mo-br100","rating":5,"text":"The store manager Roben is about her business, and helping her customers. She took the time to show me around the facility and give me all the information I needed to feel secure about my purchase.","date":"2024-07-30T23:10:56.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for this wonderful review about Roben!","replyDate":"2024-10-21T15:11:28.000Z","tags":["staff","price","security"],"sentiment":"positive"},{"id":"c80c50bd-922f-447e-8314-d81575b9282a","author":"Jessica Lewis","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL6aSI4pXun-ix3jgiH7euXsMTKT7SjjInHA8FV_BOWXzEDxQ=s64-c-rp-mo-ba12-br100","rating":4,"text":"Went well. Setup pretty simple. I didn't give 5 stars because the unit I originally was going to go with that I was told could fit a one bedroom did not. At least from my viewpoint, I ended up going up in size. Also the door closest to my unit did not work. Otherwise it's clean, cool and feels safe. Also had plenty of pallets to move your things.","date":"2024-07-28T16:34:22.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Jessica Lewis, we appreciate you taking the time to leave us this feedback.","replyDate":"2024-10-21T15:11:28.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"1a07482c-de1f-4820-aa2a-4cdccef0636f","author":"Klayton Bonner","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUK_mwtdfoQ0IdmzboOjnmPXnIuU7zaUqUCzIaPOWlO2ZKGSlPy=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-07-27T15:49:00.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2024-10-21T15:11:28.000Z","tags":[],"sentiment":"positive"},{"id":"62128ead-e85f-49d7-8dc4-b933cd9cdcee","author":"Sabrina Bonner","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXRt2i9D0GcRZZVuC2iJaoOdkAQc5hqujtBvUsTRJMZ8VL_HAhU=s64-c-rp-mo-br100","rating":5,"text":"Great customer service with a wonderful smile !!","date":"2024-07-27T07:48:31.000Z","verifiedTenant":false,"featured":false,"reply":"Sabrina Bonner, we're happy to hear you had such a positive experience with our team!","replyDate":"2023-10-21T15:11:28.000Z","tags":[],"sentiment":"positive"},{"id":"28289140-ed79-4b68-b540-2e3625062fe4","author":"Angela Green","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVL2sYAlVCcL6dWan99XinCLkgLdvFWDkToHRGMRlnsrUSRwFM9lw=s64-c-rp-mo-br100","rating":5,"text":"KUDOS to Roben! I had a great initial experience working with Roben. She was extremely knowledgeable and helpful in providing me with the information needed to make my final choice.","date":"2024-07-26T22:01:52.000Z","verifiedTenant":false,"featured":false,"reply":"We're so happy to hear that you had such a positive experience with Roben!","replyDate":"2024-10-21T15:11:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"a8b5d623-032e-4a14-9f75-25161d34a043","author":"Andy Volkman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI-WAE7Ta7nf0zJ7GPb1EZpWTHP7KlgzeH1opt_FTrn7XI0Xg=s64-c-rp-mo-br100","rating":5,"text":"Friendly and helpful service . Fair price","date":"2024-07-20T14:00:36.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Andy Volkman, thank you so much for your positive comments about Ocean Storage!","replyDate":"2024-10-21T15:11:28.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"84ba1591-8f68-471d-afae-41d0f9d86b40","author":"Steph Jones","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWhvQtx8D-_DGXnDI0E65CLpfSwYoikkPbuvAdTZQCv4Zqb0l20=s64-c-rp-mo-br100","rating":5,"text":"The store manager was helpful and insightful. She took me on a tour around the facility to put my mind at ease and gave me the option between two facilities. The facility is clean and as we were walking she saw a piece of trash and picked it up to ensure cleanliness. She was thorough with her explanations of how the payments work and informed me of what would happen if I missed a payment 😊  She would be the reason I recommend persons to this particular storage facility.","date":"2024-07-16T15:42:39.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind words! We're thrilled to hear about your positive experience with our store manager. It's great to know she made you feel at ease and provided excellent service. We'll be sure to pass along your compliments. Your recommendation means a lot to us!","replyDate":"2024-10-21T15:11:28.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"dc4ed004-f014-4bc0-869b-884295908a69","author":"Helen Lovelace","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXVGIzCRe7HV2rcm70rt79ThpQicsl4CKB1NMX8mzaEXbC9E7C-2g=s64-c-rp-mo-ba12-br100","rating":5,"text":"We were given the wrong gate code and had no one at the storage facility to help us.  We called and got in touch with another facility manager who drove about 30 minutes to come help us .  He went out of his way to get us our lock, show us where our unit was and made sure everything was working properly before he left.","date":"2024-07-13T16:57:16.000Z","verifiedTenant":false,"featured":false,"reply":"We apologize for the initial inconvenience with the gate code. However, we're glad our manager could assist and ensure everything was resolved. If you need further assistance, please don't hesitate to reach out!","replyDate":"2024-10-21T15:11:28.000Z","tags":["staff","access","security"],"sentiment":"positive"},{"id":"5fa2d201-bd82-49d5-bdd4-8ac12be0a9d3","author":"Erica Vidal","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXrYPRah9nQre-CQf8FoCbRWeTrazcCS6nawGyepECFQZGOagA=s64-c-rp-mo-br100","rating":5,"text":"Professional and well worth it. Clean for you belongings as well","date":"2024-07-13T15:09:00.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for this wonderful review!","replyDate":"2024-10-21T15:11:30.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"70b1e0c3-cf5a-48d9-bb97-c68762ad1060","author":"Anthony whitaker","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU65JGHPwkBdryVVC8P816mz7EZ98IceW8w0RzSRohAQQfRFkjf=s64-c-rp-mo-br100","rating":5,"text":"Went in and the lady attacked me for thinking “the Lou” was Louisiana! I mean how would i know!! But she took care of me and was very professional and the building is spotless!!","date":"2024-07-05T16:10:02.000Z","verifiedTenant":false,"featured":false,"reply":"Anthony Whitaker, thank you so much for your high rating!","replyDate":"2024-10-21T15:11:30.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"57211311-76dd-4ba7-ac5f-678792e0590c","author":"Charles Kivett","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ5vY4fe2HhofUpDzNy2hkyXNqwrP3dbZnCdo5t605WqXUOQw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-06-28T13:17:43.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2024-10-21T15:11:30.000Z","tags":[],"sentiment":"positive"},{"id":"de16e1d7-e070-430b-97d2-3d7a6ab349e6","author":"Shajana Hopkins","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLFLXlH5GWbq_LDZp0DdpRml2nLgqtX9kCci8YVLw3lzI3tWQ=s64-c-rp-mo-br100","rating":5,"text":"Amazing experience.  Very professional, clean, prices are reasonable and the process was easy process. Roben the store manager was very knowledgeable a joy to interact with.","date":"2024-06-23T17:06:44.000Z","verifiedTenant":false,"featured":false,"reply":"Shajana Hopkins, we're so glad you had such a wonderful experience with us!","replyDate":"2024-10-21T15:11:30.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"60231ae5-07e8-4350-bb9f-f0fcb705e8c1","author":"Allison Lewis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXZnQ6lmotN6zYbs4A0dgEAcwpQl09YE6KOwiIw5NLXzlqMBqd1uw=s64-c-rp-mo-br100","rating":5,"text":"The ladies in the office were kind, thorough and efficient! Building is clean and unit was as expected!","date":"2024-06-17T15:08:47.000Z","verifiedTenant":false,"featured":false,"reply":"Allison Lewis, your wonderful feedback and rating mean a lot to us!","replyDate":"2024-10-21T15:11:30.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"a3aaff57-135b-4024-9f59-7b6d433456cc","author":"Nomena","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWcN3EWyxz4KqeMLpLtQg8r52CrZcsbEmCB3GjCHi7JMkZ2QCA=s64-c-rp-mo-br100","rating":5,"text":"Great customer service! We were looking for a storage unit last minute and Ocean Storage was the right choice. Roben does a amazing job at managing the store and was very kind and patient with us. 100% would recommend them.","date":"2024-06-17T13:43:43.000Z","verifiedTenant":false,"featured":false,"reply":"Nomena, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!","replyDate":"2024-10-21T15:11:30.000Z","tags":[],"sentiment":"positive"},{"id":"b28ed199-b0dc-4a72-93f9-13b834fba596","author":"Rona Rabina","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIJ24NTdS_k950vM2UwZcs1-wS0FkkjlksPhSVLj7jAEpZv-g=s64-c-rp-mo-br100","rating":5,"text":"Ocean Storage is great! The building is clean and the lobby is very homy. Roben gave us fantastic customer service, greeting us right away, and even giving us a bag of free coffee aside from the free coffee for all customers. She was very informative and approachable. The place is also new, so no need to worry if you are someone who is big on cleanliness.","date":"2024-06-17T13:31:50.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive review about your recent experience with us!","replyDate":"2024-10-21T15:11:30.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"e27a0a5d-0ed3-4484-81f0-57c71129a4b2","author":"ProudestMonkey09","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW-aX0ByQy3qjBgwBYYt0SjOSQsXBOD_x6IyHjAlhTx8Gna_Bho=s64-c-rp-mo-br100","rating":5,"text":"Customer service is great and really love the cleanliness of the facility. Also, the fact they have a van you can use to grab stuff from your home is amazing!","date":"2024-06-15T16:41:10.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your positive review! ","replyDate":"2024-10-21T15:11:30.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"ffa32843-ac9b-481d-a6ff-f6bf403acf77","author":"Alisa Amos","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKG6EIOQUkW04R-TqHkuYwIlLJCAKfhDrTjL-2UHHHGt3h5zA=s64-c-rp-mo-br100","rating":5,"text":"Robin was respectful,  knowledgeable,  and upbeat. She made the process very seamless. Thank you for a great experience.","date":"2024-05-31T12:33:03.000Z","verifiedTenant":false,"featured":false,"reply":"Alisa Amos, thank you for your kind words and this wonderful review! We're so happy to hear that you had such a positive experience with Robin!","replyDate":"2024-10-21T15:11:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"bf3ff4f8-4399-4800-abfe-99a0ff9a46eb","author":"Derrell Oliver","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUTbmYw4QLTyUOyVGmlG5PYzN-Iw7lAs8fIsIls7fHCQvSb6TFv=s64-c-rp-mo-br100","rating":5,"text":"Great","date":"2024-05-30T17:22:14.000Z","verifiedTenant":false,"featured":false,"reply":"Derrell Oliver, thank you so much for your high rating!","replyDate":"2024-10-21T15:11:30.000Z","tags":[],"sentiment":"positive"},{"id":"a0530733-5cc3-48d0-aed9-70ebafe73b25","author":"Barbara Armitage","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX0xoa-KIc73yjGHDZsKwXDJ3zyBGnejZmJRmZUyywtZCVmVn_S=s64-c-rp-mo-br100","rating":5,"text":"Amazing service! I was referred to this place by a friend and she now get $100 off on months rent! This place is a blessing. Roben was fantastic and has the best personality! I feel safe knowing my stuff will be in good hands.","date":"2024-05-25T17:53:12.000Z","verifiedTenant":false,"featured":false,"reply":"Barbara Armitage, thank you so much for your high rating!","replyDate":"2024-10-21T15:11:30.000Z","tags":["price","security"],"sentiment":"positive"},{"id":"e5797b4e-5a66-4b29-bd86-59c127f5ea80","author":"Christi Meyerhoeffer","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIPVde-mVBR5NzVVD8frjmYno0fBe4Ss5WF1IKdBLj9QBezcg=s64-c-rp-mo-br100","rating":5,"text":"I stopped in for information.   The lady at the desk( can't remember her name) was so kind and helpful.  I never felt pressured.  She spent a lot of time with me, showed me units and answered all my questions.   I signed up!  Such wonderful customer service!","date":"2024-05-18T00:39:02.000Z","verifiedTenant":false,"featured":false,"reply":"Christi Meyerhoeffer, reviews like this give us motivation and help us ensure we provide high-quality care!","replyDate":"2024-10-21T15:11:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"30128682-8f7c-41fe-9f87-194d8c5fd2b8","author":"Toni Stamper","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVI_lJoBDbAOM2i8sAxjetdYHJSAR7xqIvLxSzYirwAHomULCxdQQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Robin was excellent. She made everything easy and convenient. Smooth transaction. Very pleasant and professional to work with.","date":"2024-05-15T23:58:46.000Z","verifiedTenant":false,"featured":false,"reply":"We're so happy to hear that you had such a positive experience with Robin!","replyDate":"2024-10-21T15:11:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"00651ef9-fb28-4c0f-9dd2-fdd829954ee9","author":"Jade Driver","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXbg-7NHlUuAU9GgHOe9U9L9ZFSc9_jXH-ig8OxiLImylNWhqM=s64-c-rp-mo-br100","rating":5,"text":"Roben is fantastic and makes you feel taken care of and right at home! Second time using Ocean Storage.","date":"2024-05-12T15:20:37.000Z","verifiedTenant":false,"featured":false,"reply":"Jade Driver, thank you for your kind words and this wonderful review!","replyDate":"2024-10-21T15:11:30.000Z","tags":["price"],"sentiment":"positive"},{"id":"13edaefa-9349-4f4a-8a8a-d3f5272b60cd","author":"Lynn Thompson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIKFLaz0moj9pI-I6v5TkgipkrKE75VcBpaptqEVTKHXS6glQ=s64-c-rp-mo-br100","rating":5,"text":"The facility was always very clean, well-lit, and secure. The office lady was helpful, accommodating, and always kind.","date":"2024-05-12T11:23:32.000Z","verifiedTenant":false,"featured":false,"reply":"Lynn Thompson, we are so happy to read such a great review about Ocean Storage!","replyDate":"2024-10-21T15:11:30.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"5a6ac24f-6e77-49a3-b083-8e4572970af8","author":"Kinzie Sydnor","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJC7Sz3pQJ9Q_-egk2yzYAN1t3ufoTrs0PWR7uo0TfO_JWNOQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"I rented my unit online with the 75% off the first 2 months deal. My experience started off rough because no where on the website or in our welcome paperwork does it say that you have to purchase a lock from them. We showed up with a masterlock to move our items in, to find out we cant use it. I called the customer service phone number that night & she told us that a \"standard cylinder lock\" should fit correctly, but when we went to Lowes to find one, apparently there are MANY different types of cylinder locks. We ended up having to leave our items in the unit unsecured overnight because there wasn't anything else we could do. The next morning I showed up at the office at 9:00am, because the pamphlet we recieved said that it opened at 9, to purchase a lock for our unit and the front door said they opened at 9:30. I had to leave, considering I was already late for work, but I called the office at 9:30 to get an explanation. When I called, I got the facility manager, Robin, & she was so sweet & so helpful! She gave us a complimentary lock for the inconvenience & even went & put it on our unit for us so our items were secure! I felt much better proceeding to move the rest of our stuff in & once I got the keys from her in the office, the rest of our time went smoothly! I did apologize to the manager because it wasn't her fault with what happened, that's 100% the fault of corporate and they need to give everyone all the necessary information needed. They need to disclose & have a way to purchase the locks online and/or have somewhere that says what type & size cylinder locks their units take. Thank you Robin for smoothing over the situation and giving me more peace of mind in storing my belongings in your facility.","date":"2024-05-11T11:56:21.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to share your detailed feedback about your experience with us. We sincerely apologize for the confusion and inconvenience you faced regarding our lock policy. We are thrilled to hear that despite the initial challenges, Robin was able to turn your experience around with her helpfulness and the prompt resolution she provided. We will certainly pass along your kind words and gratitude to her. <br><br>Thank you for your patience and understanding, and for giving us the opportunity to make things right. We appreciate your business and are here to assist you anytime.","replyDate":"2024-10-21T15:11:30.000Z","tags":["staff","price","access","security"],"sentiment":"positive"},{"id":"6aa38676-9360-4134-b531-030800b211b4","author":"Zaria Dumes","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWrgGq16H0zjw3Fsvh9zFjN-nlnhjFX07WFa7fOuXxPsIR9aJBA=s64-c-rp-mo-br100","rating":5,"text":"very easy and the receptionist was very informative","date":"2024-05-10T16:21:48.000Z","verifiedTenant":false,"featured":false,"reply":"Zaria Dumes, thank you so much for the positive review!","replyDate":"2024-10-21T15:11:30.000Z","tags":[],"sentiment":"positive"},{"id":"a536ae49-08d2-4534-8c86-9090c300783e","author":"Clark and Heather","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXDKiJ5SLcXfXCsHtQEK5cg09IwYybj7lqKLI39TTnVAlEQP2M=s64-c-rp-mo-br100","rating":5,"text":"Every thing went smoothly and was explained everything office staff was excellent","date":"2024-05-08T00:15:13.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive review about your recent experience with us!","replyDate":"2024-10-21T15:11:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"de702fcc-71f3-4182-a4a7-5fed25c29bf5","author":"Charlena Cox","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXb_nN4MbfEdeX5HhHsnTdlNpvN-pDcw49eyPxG8BIUhupH0ykcIg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Excellent customer service love how the climate control is actually climate control. I love how clean the facility is love the security.","date":"2024-05-04T16:19:39.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Charlena Cox, thank you so much for your positive comments about Ocean Storage!","replyDate":"2024-10-21T15:11:30.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"4e9b437b-c0e7-47c4-9586-fe5e929f88fa","author":"Asonna Johnson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIlqfK-8MzHqQzBRsqQbC5MDPR_2du8LJqeECmXZSOUmi08kQ=s64-c-rp-mo-br100","rating":5,"text":"Simple move in process, clean facility, & affordable. What more can you ask for when look for storage solutions?","date":"2024-05-03T18:41:11.000Z","verifiedTenant":false,"featured":false,"reply":"Asonna Johnson, we are very happy we could provide you with a positive experience!","replyDate":"2024-10-21T15:11:30.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"a7f828c4-a447-44b6-895e-d12f8c45fd72","author":"T Jay","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXZIwAvUX93-w-igUKnht0b_a_R3lrX_qf2yhBYmXZw8nnQ2GTRJw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Clerk was extremely professional and nice. Place appears clean and secure.","date":"2024-04-28T12:25:49.000Z","verifiedTenant":false,"featured":false,"reply":"Hi T Jay, thank you so much for your positive comments about Ocean Storage!","replyDate":"2024-10-21T15:11:34.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"0b8d5173-338a-4dbd-8312-da5800de1f48","author":"Kim L. Walton","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUrhKC_NFqpxfuwk5ZKrx-nAO6LH00aK1ZNOAhLfcsdKfdPiQa8=s64-c-rp-mo-ba12-br100","rating":5,"text":"I found the company while driving through, the area one day. When I signed up, Robin the manager was helpful and answered all of my questions. She showed me several units and I was able to pick the size that was needed right away. My experience with her and the company has been great.","date":"2024-04-26T18:23:30.000Z","verifiedTenant":false,"featured":false,"reply":"Kim L. Walton, we are very happy we could provide you with a positive experience!","replyDate":"2024-10-21T15:11:34.000Z","tags":["staff"],"sentiment":"positive"},{"id":"be0cbc4d-e29a-4e05-8b3c-3b82761639f4","author":"Debbie Markwood","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKf6Eqj7Vz9s3a3Q8FF32J1QPLpXu-xISDzo61aDWo8ozRe-A=s64-c-rp-mo-br100","rating":5,"text":"The facility is new and very clean, there is easy access via elevator to all levels and carts/dollies are provided for moving items in and out. The office manager is super friendly and helpful.","date":"2024-04-26T16:21:46.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Debbie Markwood, thank you so much for your positive comments about Ocean Storage!","replyDate":"2024-10-21T15:11:34.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"c0706a57-654b-4067-b0ee-8cfc48be1726","author":"Bryana Murphy","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLnPhL0pc560fC3GwAuvq7dPdh077VcrcQMRs7mkcrAzFJnBQ=s64-c-rp-mo-br100","rating":5,"text":"It was smooth and easy","date":"2024-04-26T12:02:07.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive review about your recent experience with us!","replyDate":"2024-10-21T15:11:34.000Z","tags":[],"sentiment":"positive"},{"id":"6f82e827-9ef9-4904-a675-1d9300638046","author":"Linda Cheeley","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJPj1UvXCymUQ9bUbMoLnW0hByeX3bRfTV1aOvOCtkDYTRkPg=s64-c-rp-mo-br100","rating":5,"text":"fulfilled all of our short term needs. Facility was clean. Staff was helpful and friendly.","date":"2024-04-22T12:45:36.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Linda Cheeley, thank you so much for your positive comments about Ocean Storage!","replyDate":"2024-10-21T15:11:34.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"bda3bd3e-7d4f-46b2-aff7-0b452df65295","author":"Phyllis Collins","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIgQq7xUowrNdzil1u7qeT0cDbgE5Gm_9_9OUpQ1wvwwzO5=s64-c-rp-mo-br100","rating":5,"text":"The young lady I worked with I believe her name was Robin was awesome.. she was so professional, patient and kind to be sure I had the space I needed for my storage.","date":"2024-04-20T18:26:34.000Z","verifiedTenant":false,"featured":false,"reply":"Phyllis Collins, thank you for your kind words!","replyDate":"2024-10-21T15:11:34.000Z","tags":["staff"],"sentiment":"positive"},{"id":"a6d608a3-5152-4456-8541-2fb958ce7bc7","author":"Md Mahmoud Temine","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIqafxZxIgS0wCKJhgvktHn_LP_JuEdyi6w0nsVGGvmYVCCvg=s64-c-rp-mo-br100","rating":5,"text":"Great people","date":"2024-04-07T11:21:27.000Z","verifiedTenant":false,"featured":false,"reply":"Md Mahmoud Temine, we really appreciate your positive review!","replyDate":"2024-10-21T15:11:34.000Z","tags":[],"sentiment":"positive"},{"id":"8083b568-6932-4793-902e-0fe1c745d564","author":"Alexis Harris","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW83pSCgUiiJhZDDP3Q0_3JlemuObcxtLu9Zmm8KmCG2XpeICA3=s64-c-rp-mo-br100","rating":5,"text":"Clean facility with easy access.","date":"2024-04-06T16:03:02.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Alexis Harris, thank you so much for your positive comments about Ocean Storage!","replyDate":"2024-10-21T15:11:34.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"6e41b2ee-478d-4bdb-b430-9a7c5cf76977","author":"JoAnna Raucci","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVG32-xj9vgh5fdG0hGbj5QmjKTe6KJpm0aodADsX2I-ZSy7S_iWQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"The customer service in the front office has always been fantastic. The staff is extremely professional, caring, and considerate. The facility is extremely clean and well-kept and I feel very safe knowing that security and safety are the top priorities.","date":"2024-04-04T17:13:31.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for this wonderful review!","replyDate":"2024-10-21T15:11:34.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"00f3f761-8269-42d7-b44f-d4286594a013","author":"Deborah Davis","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK3NLtwydVia1qSbA3UGslyXpqIOoGxHRkJh1_tOvqDB_EWUg=s64-c-rp-mo-br100","rating":5,"text":"Very clean, and temperature controlled !","date":"2024-03-29T15:55:53.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Deborah Davis, thank you so much for your positive comments about Ocean Storage!","replyDate":"2024-10-21T15:11:34.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"c8fe527e-a111-4da2-8ec6-728a42d61580","author":"Aprile Corley","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW_7EuHUVuI1Y1XVy_urwwFQjlJQK5QZpSRW0Jjlr6Sw9WlijsV=s64-c-rp-mo-br100","rating":5,"text":"Roben was so HELPFUL! I could cry. This experience has been rough and I appreciate her kindness 🥹","date":"2024-03-18T21:40:41.000Z","verifiedTenant":false,"featured":false,"reply":"Aprile, we're happy you found our staff to be so supportive during your experience here at Ocean Storage. Thank you for the great review!","replyDate":"2024-10-21T15:11:34.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"e7b15063-b7e3-4ce4-935e-4e6ff80578cf","author":"J Mo","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKZyNyUF4242QWxg53mi_sGlNxx82d5w7fxwXsLx9jNE4-b5Q=s64-c-rp-mo-br100","rating":5,"text":"Lauren and her staff will help to meet and exceed your storage needs. The facility is always clean and well taken care of. This facility has good lighting and security cameras are posted.","date":"2024-03-17T02:50:55.000Z","verifiedTenant":false,"featured":false,"reply":"We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.","replyDate":"2024-10-21T15:11:34.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"f993fdb2-43ed-4ab2-95c4-a848fd661cec","author":"Keshia Davenport","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLRcP4fAV6QeDn60ENwQPMiVVS8NxeoM893wgI91T2FfaKDsmo=s64-c-rp-mo-br100","rating":5,"text":"It was so amazing staff were wonderful and respectful and pleasant o","date":"2024-03-02T14:10:46.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words about our team!","replyDate":"2024-10-21T15:11:34.000Z","tags":["staff"],"sentiment":"positive"},{"id":"2c379bc4-629d-4de5-a88d-f616f3ebf81a","author":"Brian Johnson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUxiwCzPgUoUU_qnmQUPVY8K6eiczfW0pGYc5wAxgNRvjZU7u4r=s64-c-rp-mo-br100","rating":5,"text":"The cleanest storage facility I’ve ever used and definitely the most helpful and friendliest staff!","date":"2024-02-26T13:40:49.000Z","verifiedTenant":false,"featured":false,"reply":"Brian Johnson, thank you for your kind words and this wonderful review!","replyDate":"2024-10-21T15:11:34.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"837dee00-9e3a-4ba3-bc75-1faaefb4451f","author":"Nia Nicole","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWdBs3BOj6SVCXM-ZQKWmPklogTNaX1Z2hQe46l6CXg-r6yU_y34w=s64-c-rp-mo-br100","rating":5,"text":"lovely lady Roben assisted us today, it was an easy and smooth process. clean environment & affordable!","date":"2024-02-23T00:19:53.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive review about your recent experience with us!","replyDate":"2023-10-21T15:11:34.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"6aeceb5e-fa18-4ada-9647-2e592186b488","author":"Brett Peterson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV9jcem0lwxrcZnTBadIzXqbEnJtPRMG4O5y7kFGof77CExY6aa=s64-c-rp-mo-ba12-br100","rating":5,"text":"I knew I was going to need a storage unit in the near future, but being a few weeks away I hadn't started seriously looking yet. I noticed a brand new, very clean moving van at a stop light near my house, and decided to Google the storage facility advertised on the side because it was unfamiliar to me. Turns out it's a brand new facility less than 5 miles from my house. I checked prices at Oceans Storage and many surrounding storage facilities, only to find out that they were very competitive in the market. After visiting the website and making a reservation, I was contacted the same day, and a few days after making sure I was taken care, had what I needed, and didn't have any questions... It was a nice personal touch. I completed the move in online, was able to sign everything right over the computer, and even provided my storage room number and gate code right then and there. A couple of welcome emails later...another personal touch. All I had to do was stop by the office long enough for the super nice staff to make a copy of my license and sell me a lock. At first I thought, but I have my own lock and I don't want to buy yours! After seeing that the lock had 3 keys and was absolutely needed as it fit right into the existing locking mechanism on the roll up door, it was a plus because it really felt well thought out and secure! The facility is brand new, fans in the ceiling constantly circulating air, climate controlled, my storage room floor was clean enough to eat off of, so I knew I made the right decision. I also know that when I move my belongings out, that they will be in the same shape they were when I moved in, no dirt, no bugs, no swollen wood from rain and humidity, no stains from a leaky roof, no damage! I'm happy, 10 out of 10 would recommend and I was even able to take advantage of a first month free move in special!","date":"2024-02-22T13:03:31.000Z","verifiedTenant":false,"featured":false,"reply":"Brett P, thank you for sharing your positive experience and for this wonderful review!","replyDate":"2024-10-21T15:11:34.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"b1f335d0-dbd9-429e-a139-9914a329567c","author":"Kierra Booth","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWFM8Weoz83xRGLo-xHI_1qHaMmS4tQltGsDILqcVMyFvcxDnd9=s64-c-rp-mo-br100","rating":5,"text":"Hassle free","date":"2024-02-18T17:26:45.000Z","verifiedTenant":false,"featured":false,"reply":"Kierra Booth, we really appreciate your positive review!","replyDate":"2023-10-21T15:11:34.000Z","tags":[],"sentiment":"positive"},{"id":"49a0d28b-ddcf-4816-8f1c-986daaa793e4","author":"Diane Glover","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKzsJicaFWoVyI9KlQHBWWRw-Z_VJnxurP-6_mqm8qLgZL9RQ=s64-c-rp-mo-br100","rating":5,"text":"I had no problem at Ocean storage everyone was pleasant It was nice doing  business with your staff. Thanks.","date":"2024-02-16T13:02:57.000Z","verifiedTenant":false,"featured":false,"reply":"Diane Glover, thank you so much for the positive review!","replyDate":"2024-10-21T15:11:34.000Z","tags":["staff"],"sentiment":"positive"},{"id":"c7ee6906-7465-4bf6-9515-8b20642e5f24","author":"Helena Shepperson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWGvZFC3gqGMsQv8PqsZRV85kQ_3E_155EF_N5WCDANUzXWeMI8=s64-c-rp-mo-br100","rating":5,"text":"I helped my cousin move into her unit at this facility a week ago. The management is very friendly and informative. They made the process so easy for her as she was already having a difficult time. Units are clean, they're indoors, you can access until 10p.m. They're also climate controlled. If you're looking for a affordable climate controlled unit, this is the place!","date":"2024-02-09T17:17:52.000Z","verifiedTenant":false,"featured":false,"reply":"Helena Shepperson, your wonderful feedback and rating mean a lot to us!","replyDate":"2024-10-21T15:11:34.000Z","tags":["cleanliness","staff","price","access"],"sentiment":"positive"},{"id":"73882715-12ac-4deb-a379-6e556b321e15","author":"Jamie Webb","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJeTZm4txPIkMlQosIRGr3KeG_Ad949Uhxw6DaY2vMp_gzVCw=s64-c-rp-mo-br100","rating":5,"text":"Customer service was awesome, very friendly and helpful.","date":"2024-02-07T13:10:18.000Z","verifiedTenant":false,"featured":false,"reply":"Jamie Webb, thank you so much for the positive review!","replyDate":"2024-10-21T15:11:34.000Z","tags":["staff"],"sentiment":"positive"},{"id":"a2b52b7a-721c-4593-baf3-575aaca26e42","author":"bacon webb","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX9RAmcQVr4tE78Wc4_a7LTWP51iKPdvVCDvZ17s2UfxL-pGaU=s64-c-rp-mo-br100","rating":5,"text":"Very helpful staff getting storage was super easy and quick","date":"2024-02-06T22:02:30.000Z","verifiedTenant":false,"featured":false,"reply":"Bacon Webb, we're happy to hear you had such a positive experience with our team!","replyDate":"2024-10-21T15:11:36.000Z","tags":["staff"],"sentiment":"positive"},{"id":"28476d9c-1461-46d7-bbf6-9ee2a3184c30","author":"L Mack","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVJAMgtHD5emcLO8_36OkTygb9WHLicmaGIeOdVOV6g_S1zZ8oY=s64-c-rp-mo-br100","rating":5,"text":"Roben was super informative and helpful!! She gave a great tour and provided the latest rates on various available units. She was awesome to work with and I’ll definitely be sharing this location with family and friends!!","date":"2024-02-03T17:10:29.000Z","verifiedTenant":false,"featured":false,"reply":"We're so happy to hear that Roben provided you with such a positive experience!","replyDate":"2024-10-21T15:11:36.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"eb0b6c5e-be93-4cf9-8f65-0b85ef03f82b","author":"J Raucci","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK10C74hPiSa1HTYTiiaYzuC1ntT3wX6Vnrhry2btSc9-o1MA=s64-c-rp-mo-br100","rating":5,"text":"Very nice staff. Great covered loading platform. Carts available, first come basis. Restrooms available. Clean halls and facilities. Highly recommend.","date":"2024-02-03T00:00:11.000Z","verifiedTenant":false,"featured":false,"reply":"J Raucci, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!","replyDate":"2024-10-21T15:11:36.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"4da46fbc-2a3a-4df1-ac28-d2f955ce26b7","author":"Amanda Gravely","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIOi4HuYh5IudJyp1iDyXztYHNvY9Yfkb2xfcz-fbRzf0dHVA=s64-c-rp-mo-br100","rating":5,"text":"This place is amazing!! Last minute needed a large climate controlled unit. When everything else was going wrong, Robin was on the spot to help me and my family quickly. Units are new and clean and accessible with convenient carts. She was so helpful and made an otherwise tough day very easy. Thank you! Definitely recommend!!!","date":"2024-02-01T19:39:57.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive review about your recent experience with us!","replyDate":"2024-10-21T15:11:36.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"845e6977-6de4-4a84-b28a-4a70994b9df9","author":"T Sanchez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLYR3-cYFqYa3d0w6E3yvJZueOwb_srPjYAr031M7J-2AUCVg=s64-c-rp-mo-br100","rating":5,"text":"I would like to commend Roben, Lauren and other staff members at the Oceans Storage (Chester location) for their exceptional and professional customer service that we have received during the past 3 months. The facility is always clean and well lit. Having the climate control system in the storage area is a bonus. Additionally, having access to the in-house moving van has been a life saver! I 100% would recommend the storage facility for your storage needs. Thank you!","date":"2024-02-01T16:31:43.000Z","verifiedTenant":false,"featured":false,"reply":"T Sanchez, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage!","replyDate":"2024-10-21T15:11:36.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"aa321f83-dda1-4e75-bc81-8f86784a6751","author":"Virgil Freeman","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUak4gwwQLMhjxnsyrkfsDggfKAGTsiCI4Y8AAmnn5cWTbVJz8Z=s64-c-rp-mo-br100","rating":5,"text":"Roben is very professional she explained e everything clearly and made it so easy for me you need to rum and get a unit here before they are all gone.","date":"2024-02-01T14:40:06.000Z","verifiedTenant":false,"featured":false,"reply":"Trueletter Son (theburningbush), thank you for your praise and kind comments about Roben!","replyDate":"2024-10-21T15:11:36.000Z","tags":["staff"],"sentiment":"positive"},{"id":"e85231b8-a0ac-471a-a151-3dda0b393385","author":"Morgan Smoot","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJeAhovi6aYKMF4gcj36KPg-MipAD9S7HdRxWg_B2gqcqjq0g=s64-c-rp-mo-br100","rating":5,"text":"The experience was so easy and accommodating!","date":"2024-02-01T12:51:17.000Z","verifiedTenant":false,"featured":false,"reply":"Morgan Smoot, we are very happy we could provide you with a positive experience!","replyDate":"2024-10-21T15:11:36.000Z","tags":[],"sentiment":"positive"},{"id":"b2dc7a20-1939-4e2d-bca4-a5be7a3781d1","author":"Cheryl Mangum","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIEK_KanT8gkTWTjAl94Hz8sb2KTDIqjTOhdETsrwbMevgtug=s64-c-rp-mo-br100","rating":5,"text":"This storage area is well kept, clean and the perfect location for our needs. The staff is very professional, friendly and available when needed.","date":"2024-01-31T17:39:10.000Z","verifiedTenant":false,"featured":false,"reply":"Cheryl Mangum, thank you for your kind words and this wonderful review!","replyDate":"2024-10-21T15:11:36.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"8f449433-04f1-4da7-b99e-d5f8ce4d61df","author":"Tashia Braxton","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI8ESo4Dpqc1TYRMZT41uvtTcB0h5GJ3ulqRRyg1kFbYv_THA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-01-31T17:37:49.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your positive review! ","replyDate":"2024-10-21T15:11:36.000Z","tags":[],"sentiment":"positive"},{"id":"66e67750-f517-4c04-834c-e0d4a8cd893f","author":"Jayla Lea","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWE_r0IjqBQoRpqAXsCPASE3CwJlS01lqIffqxKHqjpHykdmUHwYA=s64-c-rp-mo-ba12-br100","rating":5,"text":"I Stop by grenyard to take a tour Roben and Lauren were very helpful and information the building is very clean a neat even though I didn’t rent a storage unit at this but I will be back when I can.","date":"2024-01-31T16:40:18.000Z","verifiedTenant":false,"featured":false,"reply":"Jayla Lea, we are so pleased you enjoyed your visit to Ocean Storage!","replyDate":"2024-10-21T15:11:36.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"d8a16b7e-6ddf-4893-85c8-44131991aa7d","author":"Virginia Lady","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLCQt-3khCWss6YHtyEcyA4iBmAZOyGLH49APGjh48opB97QQ=s64-c-rp-mo-br100","rating":5,"text":"Roben and Lauren were very professional in helping me to get checked in.  They are very knowledgeable and answered my many questions.  I recommend this facility.  Thank you!!!","date":"2024-01-26T20:34:32.000Z","verifiedTenant":false,"featured":false,"reply":"Virginia Lady, we're so glad you had such a wonderful experience with Roben and Lauren!","replyDate":"2024-10-21T15:11:36.000Z","tags":["staff"],"sentiment":"positive"},{"id":"cba41101-f1b8-4aab-b8e6-6315ac5fec47","author":"Jade Driver","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV85Uxvuv-btQjVNDrPsqAz0EmMzTXQ8rQEm6YPUl9UK8X-Qvqh=s64-c-rp-mo-ba12-br100","rating":5,"text":"Absolutely amazing experience! Roben was so helpful and showed me everything I wanted and made the process seamless. Units are brand new, clean and well maintained. Highly recommended!","date":"2024-01-20T14:01:01.000Z","verifiedTenant":false,"featured":false,"reply":"Jade Driver, we're glad you had such a wonderful experience with us!","replyDate":"2024-10-21T15:11:36.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"190a760b-6bf1-426e-81e8-287a963b5ad6","author":"Steve Dimmett","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLl4nmdMDAObwIgZiB_VJsrfVfc_3xTcel4heQpv13f3_bz4A=s64-c-rp-mo-br100","rating":5,"text":"Great service!","date":"2024-01-16T16:02:41.000Z","verifiedTenant":false,"featured":false,"reply":"Steve Dimmett, thank you so much for your high rating!","replyDate":"2024-10-21T15:11:36.000Z","tags":[],"sentiment":"positive"},{"id":"1a77e0e0-b143-49d5-b896-7fedf5dbeb4b","author":"gerard green","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLUff_Tgf2UiDAjxPLPQcbCJUaGZF5XW0PaTp86296wTGOcZA=s64-c-rp-mo-br100","rating":5,"text":"What a good experience I had getting my storage unit today, the representative person name Ebony was so professional, explaining my contract and so polite with helping me get my unit,I will tell all my friends and family,if we ever need a storage unit,go to Ocean storage.I think Ebony, should be recognized for her expertise n making me feel comfortable n ease with my unit.","date":"2024-01-14T19:40:47.000Z","verifiedTenant":false,"featured":false,"reply":"Gerard Green, we're so glad you had such a wonderful experience with Ebony!","replyDate":"2024-10-21T15:11:36.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"bf4cb241-8ede-46b8-8e9b-7aae519c78f2","author":"Woody Johnson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUU7mO04JpNdoZnQuWLFgvUwo_iGSRGgnHnf8WYvxJMtB5uh8gK=s64-c-rp-mo-ba12-br100","rating":4,"text":"Excellent facility. Helpful staff. Just wish they were 24 hours.","date":"2023-12-17T18:01:56.000Z","verifiedTenant":false,"featured":false,"reply":"Woody Johnson, we really appreciate your feedback!","replyDate":"2024-10-21T15:11:36.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"b78d3909-db06-4abf-8cf2-896d05d3a096","author":"Brent Eudy","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJE9Rsu85t8tBhUg-NA-EsMTedae9Ec_HuC7RXyA4mPM1UxGeA=s64-c-rp-mo-br100","rating":5,"text":"Excellent experience, experience staff would definitely recommend to others","date":"2023-12-15T20:04:36.000Z","verifiedTenant":false,"featured":false,"reply":"Brent Eudy, we're glad you had such a wonderful experience with us!","replyDate":"2024-10-21T15:11:36.000Z","tags":["staff"],"sentiment":"positive"},{"id":"df5e10fb-b718-4270-bc48-0fd6b41846c6","author":"Dewane Bradley","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVEkTJ2P_QnwyPos13YqRrd5ZCESAlFRLFuMPvnrf22Cpv99Enz=s64-c-rp-mo-ba12-br100","rating":5,"text":"Friendly atmosphere, up-to-date on technology usage,  clean facility (with a bathroom in the storage unit area), military friendly.","date":"2023-11-30T12:29:02.000Z","verifiedTenant":false,"featured":false,"reply":"Dewane Bradley, we are so happy to read such a great review about Ocean Storage!","replyDate":"2024-10-21T15:11:36.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"388c03b0-ddd6-4753-8fdd-202fef5d0af6","author":"J M","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWAZgqLmIhVsv3DXPYk6JLEv1YQ_BLsG5wLkx5wdRqEDSlk7X5fLQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Clean, roomy, personable manager.","date":"2023-11-25T20:48:43.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your feedback, we really appreciate it!","replyDate":"2024-10-21T15:11:36.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"b96bb65f-2db6-42af-8086-5ab74efa0892","author":"Ro","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW33TWK2iC8nYW8u9yuczHQ4Gq_BisHLDdOo7MY-u4XQKe-EzjTqA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very friendly staff and very professional dealing with their customers you will be happy there!","date":"2023-11-25T19:14:19.000Z","verifiedTenant":false,"featured":false,"reply":"Ro, thank you for your kind words and this wonderful review!","replyDate":"2024-10-21T15:11:36.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"1b2ab996-3988-4e88-aedd-22d18966eea5","author":"Cathleen S","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLP-Tz8XEAO9zt84W3soiEtKYcKcFMH1XHlD63V31grfvI-Bw=s64-c-rp-mo-br100","rating":5,"text":"Ebony was wonderful and made my move-in seamless and easy. Very nice facility!","date":"2023-11-17T12:46:35.000Z","verifiedTenant":false,"featured":false,"reply":"We're so glad that you had such a positive experience with Ebony!","replyDate":"2024-10-21T15:11:36.000Z","tags":[],"sentiment":"positive"},{"id":"4def2d16-d05a-4ebd-845e-32f27e15d607","author":"Madison Conner","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLLmAN7Mkwnz9oP53KPVV4nytvgCFigs4FVgFkXk8WLwa83eg=s64-c-rp-mo-br100","rating":5,"text":"Extremely cleaned facility, easy process to finish getting all set up for our rental. Very nice facility.","date":"2023-10-24T15:47:14.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Madison French, we are very happy to have provided you with such a positive experience!","replyDate":"2024-10-21T15:11:38.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"f769fdb0-17e1-4d92-be18-4e9fa1d23036","author":"Sara Foster","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWSuON469Oih1CT90M59_uh2FrzUmX8Fp5epyuXTF_mWAHU2vQ=s64-c-rp-mo-br100","rating":5,"text":"Roben, the site Manager is so friendly and was great at explaining the contract terms and conditions. The facility is still fairly new but is clean and well managed. They have a bay where you can pull up and unload out of the elements and allow use of their moving van at a low cost.","date":"2023-10-23T12:58:47.000Z","verifiedTenant":false,"featured":false,"reply":"Sara Foster, your wonderful feedback and rating mean a lot to us!","replyDate":"2024-10-21T15:11:38.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"17247df5-030d-4eb8-afec-41d496cc7cba","author":"Katie Ross","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIanJGmOjxs9sEDaD-4l2y1zIhCBPp7Tw-nGGJKu7yeu1OjOg=s64-c-rp-mo-br100","rating":5,"text":"It was very pleasant the customer service was so helpful the facility is clean and cost effective.","date":"2023-10-08T12:22:55.000Z","verifiedTenant":false,"featured":false,"reply":"Katie Ross, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!","replyDate":"2023-10-21T15:11:38.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"e3bb6c57-298e-4778-b862-20ef90642ad7","author":"Nick Johnston","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI1ATLRGNimhc9RgtCGZUNLrRVmBv3d2Ys71f0K8Evj4p8GMQ=s64-c-rp-mo-br100","rating":4,"text":"Robin the manager was five stars. I gave four stars over all because I don't  like hidden charges. All charges and fees should be up front on the website.","date":"2023-09-30T19:21:34.000Z","verifiedTenant":false,"featured":false,"reply":"Nick Johnston, thank you for the high star rating!","replyDate":"2023-10-21T15:11:38.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"df96af8d-8ba3-4de2-8c7a-f959f8b57a42","author":"Dennis Donaldson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXIkNebAw8PIhHWsPGkk6DMfVQi47ONcfvMgsfbwh76qBcuJXkT4Q=s64-c-rp-mo-br100","rating":5,"text":"Lemme me tell you! Ms. Roben and Ms. Ebony were extremely helpful in getting me setup in my storage unit! They have exceptional customer service. Ebony gave me a tour of the  facility and made sure I was comfortable with my unit prior to securing the selection. Roben was ver attentive to making sure I was secure in my selection as well! I am very pleased with this Ocean Storage location, due to the interactions between these two ladies!","date":"2023-09-19T14:00:48.000Z","verifiedTenant":false,"featured":false,"reply":"Dennis Donaldson, we're happy to hear you had such a positive experience with our team!","replyDate":"2023-10-21T15:11:38.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"edfbe15e-b741-4d1c-9978-e64847bdcd02","author":"Akira Settles","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVT7O72O0ZdC7hPb605QfZI-HYnGOTD2uoqRRexDrMW8E9LoQeH=s64-c-rp-mo-br100","rating":5,"text":"Ebony has excellent customer service we laughed the entire time we was here she’s definitely the best","date":"2023-09-18T19:16:17.000Z","verifiedTenant":false,"featured":false,"reply":"Akira Settles, thank you for your kind words and this wonderful review about Ebony! We're happy to hear that you had such a great experience with her!","replyDate":"2023-10-21T15:11:38.000Z","tags":[],"sentiment":"positive"},{"id":"bf1aa101-89c1-4af3-b7e5-c569372bfe9c","author":"Valerie Slater","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWFbrP0tw8EJ6jOuP4Mc91QtPNXsHFQSJlkNblHsbX-1qJ2F0I=s64-c-rp-mo-br100","rating":5,"text":"Ebony was an amazing help in determining the right size for my needs, even after I rented a unit online and needed to make a change. The units are nice and clean, the representatives are kind and helpful. I couldn’t ask for anything more!","date":"2023-09-15T14:25:59.000Z","verifiedTenant":false,"featured":false,"reply":"Valerie Slater, thank you for sharing your positive experience!","replyDate":"2023-10-21T15:11:38.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"f3bed62e-07a4-466f-818e-0f0e13da6471","author":"Adam Yarosz","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVIUrqoJSKyepx84GslDCtYBeaRuatIGgv3gJZcrjzN9Y5oxe8v9Q=s64-c-rp-mo-ba12-br100","rating":5,"text":"Roben is awesome!  Give that girl a raise!  Everything went smooth as can be.  I highly recommend this place.  Make sure you ask for Roben.\n\nUpdate:  We no longer needed storage so I removed all of our belongings a couple of days before we were to be charged.  Again I was very impressed with the staff and their customer service skills.  They didn't give me any grief for leaving and were friendly and understanding the entire time.  I would highly recommend this place to anyone!!!","date":"2023-09-14T13:57:09.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Adam Yarosz, we are very happy to have provided you with such a positive experience!","replyDate":"2023-10-21T15:11:38.000Z","tags":["staff"],"sentiment":"positive"},{"id":"50b022fc-58c6-47f5-af8b-7e25b2852b6a","author":"D-Buttercup","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIP52awzAX-d-f-DWcmn1vm0GmI5au4w_OHkkCdPj78POt-=s64-c-rp-mo-br100","rating":5,"text":"Both Robin and the other lady was so helpful!","date":"2023-09-14T12:06:17.000Z","verifiedTenant":false,"featured":false,"reply":"Hi D-buttercup! We're so happy we were able to help you out!","replyDate":"2023-10-21T15:11:38.000Z","tags":["staff"],"sentiment":"positive"},{"id":"c33e9211-40b6-455a-8b8f-ff60e33a29b5","author":"Aspen Rudicil","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVrkb9fb_1sba4dmdaAoAqGhzWR0bjEmu_OGvyRnwyZbwJt9Ihp=s64-c-rp-mo-br100","rating":5,"text":"Super nice and clean, staff is super friendly and helpful.","date":"2023-09-08T17:28:30.000Z","verifiedTenant":false,"featured":false,"reply":"Aspen Rudicil, thank you so much for the positive review!","replyDate":"2023-10-21T15:11:38.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"c27f7e05-7e48-4261-a4ae-a6a6a8fff740","author":"DEBBIE LOMBARDO","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI-nIy-8proHF26IOdQxcSPQnfxMoK1_2LILFO9bzMUEXf1ag=s64-c-rp-mo-br100","rating":5,"text":"Robin was extremely helpful very pleasant very easy to work with. I would recommend them to anyone who asked.","date":"2023-08-31T14:09:47.000Z","verifiedTenant":false,"featured":false,"reply":"Debbie Lombardo, thank you so much for the positive review and for the kind words about Robin!","replyDate":"2023-10-21T15:11:38.000Z","tags":["staff"],"sentiment":"positive"},{"id":"2612d754-30e1-47de-83ad-5be7a690431b","author":"Jenny Gonzalez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJp30bK5YQ4qqjwmUfuVFI8K9ZBVLlOtEX4r7Xi51VktYN-rQ=s64-c-rp-mo-br100","rating":5,"text":"Roben and Ebony have been beyond helpful! Great experience.","date":"2023-08-30T11:48:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much! We are thrilled you had a great experience and are so grateful that Roben and Ebony could help out.","replyDate":"2023-10-21T15:11:38.000Z","tags":["staff"],"sentiment":"positive"},{"id":"c30535c9-2850-49f8-925f-ed790c8d2d7a","author":"Julo Day","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWz-lfEbrJWChW_Uqe8en3GeEl9MUaBaduAWi55azJmOao1sofH=s64-c-rp-mo-ba12-br100","rating":5,"text":"Clean and climate controlled. These are a plus. The 2 ladies I dealt with, Mgr Roben and Ebony were informative and professional. Very satisfied with my decision to come here.","date":"2023-08-29T20:04:24.000Z","verifiedTenant":false,"featured":false,"reply":"Julo Day, we are very happy we could provide you with a positive experience!","replyDate":"2023-10-21T15:11:38.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"6e385ed0-7c1a-4bb0-8fa6-a0a92b3bc15d","author":"Nicosha Torres","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJOmHNpR7F4BlWXWnEAmUmbvnUt03G-EVwbkx7aOh1PaVQM=s64-c-rp-mo-br100","rating":5,"text":"Ebony was amazing! She was helpful, efficient, and kind. We are looking forward to working with her :)","date":"2023-08-18T20:22:45.000Z","verifiedTenant":false,"featured":false,"reply":"Nicosha Torres, thanks for your praise and kind comments about Ebony! We are so happy you had such a wonderful experience with her!","replyDate":"2023-10-21T15:11:38.000Z","tags":["staff"],"sentiment":"positive"},{"id":"c024d1c0-9734-4f7f-9f75-baca711397f4","author":"denise biggs","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJAZ5Y8GBJGNHeRXGChvqsmdFDaxFMiGXp-tXy8Lbti4R93OA=s64-c-rp-mo-br100","rating":5,"text":"Ebone was the best she help me decide what I need . It was very clean and spacious inside the facility. She was polite and willing to help me.Denise biggs\nKatie’s Soles is my business we give shoes away.","date":"2023-08-18T20:09:34.000Z","verifiedTenant":false,"featured":false,"reply":"Denise Biggs, thank you for sharing your positive experience!","replyDate":"2023-10-21T15:11:38.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"4acc9561-45a9-4368-b50d-e3ba5a5db33e","author":"Seso Flores","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLF33cHrLwXxb2OwWWvGer2vciz4YyPpViRBomcWfqxwNgSlg=s64-c-rp-mo-br100","rating":5,"text":"Great Place and staff is awesome 😎","date":"2023-08-17T12:52:13.000Z","verifiedTenant":false,"featured":false,"reply":"Seso Flores, your wonderful feedback and rating mean a lot to us!","replyDate":"2023-10-21T15:11:38.000Z","tags":["staff"],"sentiment":"positive"},{"id":"a117ace7-f9f1-4f85-9513-97c1a78fec59","author":"Joel Alvarez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocILoPpY9B9FK6twvuY3DbnINAgUMh5seYnxbwJYKberOUvzOQ=s64-c-rp-mo-br100","rating":5,"text":"Very friendly","date":"2023-08-16T15:30:25.000Z","verifiedTenant":false,"featured":false,"reply":"Joel Alvarez, thank you for the high star rating!","replyDate":"2023-10-21T15:11:38.000Z","tags":["staff"],"sentiment":"positive"},{"id":"63696b69-4cac-48b7-a8e7-08d62e30b39a","author":"AQUA_NATION AQUA_NATION","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVa1ydxgkHSGvxRzYXuQqsXqdsVjTjzyCRLZw-mOq6Id0qdFnpj4Q=s64-c-rp-mo-br100","rating":5,"text":"Had no problem at all","date":"2023-08-15T13:12:44.000Z","verifiedTenant":false,"featured":false,"reply":"Aqua_nation Aqua_nation, we are very happy we could provide you with a positive experience!","replyDate":"2023-10-21T15:11:38.000Z","tags":[],"sentiment":"positive"},{"id":"de1879d8-38a7-4a68-a7e3-fea6c8c4a109","author":"Coach Stephanie Means","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVzk8qop6q6D91ij_x1KzwnlqpJ-e4HCPfvn9unrFWmLuf5XsiW=s64-c-rp-mo-br100","rating":5,"text":"Roben and Ebony provided excellent customer service.","date":"2023-08-15T12:37:34.000Z","verifiedTenant":false,"featured":false,"reply":"Coach Stephanie Means, we're happy to hear you had such a positive experience with our team!","replyDate":"2023-10-21T15:11:38.000Z","tags":[],"sentiment":"positive"},{"id":"9d548dff-d4f8-451a-b48a-72ee33e2543c","author":"Edith Trent","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIiWZjnTmW6O1czkb1zne_B-BEzz8eWVkde-yI9Qv9usKKYHA=s64-c-rp-mo-br100","rating":4,"text":"Good Experience","date":"2023-08-08T00:14:32.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to leave a review! It was great to hear you had such a positive experience. We’re glad we could meet your needs!","replyDate":"2023-10-21T15:11:40.000Z","tags":[],"sentiment":"positive"},{"id":"fe46e54d-a21a-4542-8ec9-7f5ffc58d531","author":"TSMFOTP INC","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVr6uQ9NWtaWZ4Q5AmIEuudaMWbOjGYOwcPLvjVCDodZGPAsyc_=s64-c-rp-mo-ba12-br100","rating":5,"text":"Hey Smarties👋 It’s TSMFOTP back with another Review! We give them 5 of 5 Stars. We relocated back to VA and The store manager Robin was just superb with customer service. While we were still in Texas she was diligent throughout the entire process in making sure we had everything we needed. Upon arrival her staff was extremely friendly in helping us maneuver through the site. Clean property and we will continue to due business here.!!","date":"2023-08-02T17:15:08.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Tsmfotp Inc, we are very happy to have provided you with such a positive experience!","replyDate":"2023-10-21T15:11:40.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"24c1cbeb-8992-47c8-a00f-dbcba668cea7","author":"Rida Khan","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX6PeAHm-T_cJy468qqaule65vv31wu5GEQRpg3oLpCKBK5YkY=s64-c-rp-mo-br100","rating":5,"text":"The staff was very kind.","date":"2023-08-01T17:56:33.000Z","verifiedTenant":false,"featured":false,"reply":"Rida Khan, we're happy to hear you had such a positive experience with our team!","replyDate":"2023-10-21T15:11:40.000Z","tags":["staff"],"sentiment":"positive"},{"id":"1f792790-4f35-40ca-afcf-d1e3bdc0e561","author":"NOYB NOYB","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKeWhlbQ-k6XMh59DXs4odqkiZ6CgzSgJrYqipO4gnrW77ZYQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Roben is an absolute delight!! Absolutely professional, kind, courteous. She knew all the answers to my questions and explained everything in perfect detail. She also jas an absolute wonderful attitude. You can be in the worst mood and after talking to her you will walk out of Ocean Storage with a smile on your face. Because of her, I will be a permanent customer.","date":"2023-07-31T15:45:28.000Z","verifiedTenant":false,"featured":false,"reply":"John Doe, thank you for your kind words and this wonderful review!","replyDate":"2023-10-21T15:11:40.000Z","tags":["staff"],"sentiment":"positive"},{"id":"71015ec8-a6a8-4491-b81e-998271ce6c7e","author":"Christina Albert","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK_0Epe4fcv0FYFM_O2DaN6fsDH59KIm97fXvGygcnG3kllcA=s64-c-rp-mo-ba12-br100","rating":5,"text":"When I called to your location I got a respectful and nice young lady name ebony she carefully explained everything to me I asked her about the units she was honest and said to me would you like to come and look at them first before you select one so when I arrived she greeted me at the door introduced herself and we proceeded to go over pricing and size of units then we looked at 2 units and then selected my units Ebony has a nice personality she was very up front and honest about everything I highly recommend Ocean and ask for ebony she was a pleasure to do business with","date":"2023-07-29T22:59:05.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Christina Albert, we are very happy to have provided you with such a positive experience!","replyDate":"2023-10-21T15:11:40.000Z","tags":["price"],"sentiment":"positive"},{"id":"cc5e0dff-7f7e-49ff-ab64-516a7eb77b71","author":"Jamael Cox “Melly-Mel”","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIq5gYYPY10RNmYl-qTBTFy9umurJ_uP9oUlzDyzG0sgYWSmoH7=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-07-26T16:21:26.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2023-10-21T15:11:40.000Z","tags":[],"sentiment":"positive"},{"id":"d1ae9e96-48b4-4cad-a0d6-06a368a6d3ef","author":"Willetta Cragg","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV-QRGeFWxco3VaP4Z2sfABcZ2EVbCObEmbr8_jmruDYRdfVfcAhA=s64-c-rp-mo-br100","rating":5,"text":"Ms. Ebony was SO helpful! She provided answers to every question I asked and more. I have come here in the past to get information and this was the most pleasant interaction ever! Your company definitely needs more like her.","date":"2023-07-23T19:50:58.000Z","verifiedTenant":false,"featured":false,"reply":"Willetta Cragg, thank you for your kind words and this wonderful review!","replyDate":"2023-10-21T15:11:40.000Z","tags":["staff"],"sentiment":"positive"},{"id":"d1d8bb57-74e1-4735-80c8-84075c82365d","author":"shaun keys","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUviZ3ujm_BNonmuN96f6Z8355skCS1ABnOIPRKtOvAHyvz4T4W=s64-c-rp-mo-br100","rating":5,"text":"Ocean storage in Chester, Va was amazing total experience was phenomenal and Ebony was amazing from Beginning to move in Day A++","date":"2023-07-22T19:59:02.000Z","verifiedTenant":false,"featured":false,"reply":"Shaun Keys, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:40.000Z","tags":[],"sentiment":"positive"},{"id":"8dec247e-4c45-4747-bd86-d77ad866a0ff","author":"GREGORY THOMAS JR","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLsG56koL3fWnBLUmNFh4LebAUaPMeY9EkiiQOkR-ecKwRRfPtP=s64-c-rp-mo-br100","rating":5,"text":"Ebony was very nice and made the process so easy. Thank God for employees like her.\nGreg","date":"2023-07-18T21:16:52.000Z","verifiedTenant":false,"featured":false,"reply":"Gregory Thomas Jr, thank you for your kind words and this wonderful review!","replyDate":"2023-10-21T15:11:40.000Z","tags":["staff"],"sentiment":"positive"},{"id":"039cff21-2470-4b40-b4bb-dea25e2966ae","author":"Veronica Trombetta","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWgu5gSSl0dEyrzCGWz-NZYEYzAF4LTHn-SUgr2OWZGvmDndOg=s64-c-rp-mo-br100","rating":5,"text":"The sales rep was great, friendly and knowledgeable. Had no reason to keep looking.","date":"2023-07-08T22:11:00.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive review about your recent experience with us!","replyDate":"2023-10-21T15:11:40.000Z","tags":["staff"],"sentiment":"positive"},{"id":"6f3e46a5-d01e-4b72-b60a-ad59e5dd9625","author":"Taylor Berry","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU9Eu6BWBkYnL1mLqgulwM3g0M7ZBirg7qOInKl9nlSDqdthh0=s64-c-rp-mo-br100","rating":5,"text":"Ebony and Courtney were so sweet and helpful! Making us laugh and making our experience great 😊","date":"2023-07-07T16:09:37.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Taylor, we are very happy to have provided you with such a positive experience!","replyDate":"2023-10-21T15:11:40.000Z","tags":["staff"],"sentiment":"positive"},{"id":"12cd029a-4db6-4663-aba1-17ef74a17e7e","author":"Kaitlyn Cash","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJbc9gbFx1_Ic_4ZmxNbe4Zxziw_v0fDkf3jgIv1otvTDkpIw=s64-c-rp-mo-br100","rating":5,"text":"If you need storage, this is the place to go! I had shopped around at quite a few places before I found and chose Ocean Storage. What really sold me was Roben (the property manager). She made me feel welcome from the beginning and I really enjoyed doing business with her. She listened to what my needs were, took me on a tour, and showed me some of the unique features of Ocean Storage. I chose a unit, signed, and paid that day (an excellent price at that).\n\nRoben then also showed me how to get from the loading area directly to my unit as well as to the office from the inside in case I ever needed anything.\n\nI should also include the site is new and very clean. They also have a new classy moving van (it’s a Benz) so everyone can move in style. 😎\n\nOcean Storage, Roben truly deserves the best of rewards for her outstanding customer service, friendly yet personable attitude, and most importantly - her sales pitch (haha).\n\nTruly can’t thank you enough and I look forward to continue doing business with you all in the future.","date":"2023-07-05T17:58:37.000Z","verifiedTenant":false,"featured":false,"reply":"Kaitlyn Cash, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:40.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"2f694a45-8131-418c-b604-144674c4e54e","author":"Ron Thomas","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJs9K9xHZQ3PqlBrUH0xI1yZiIkBnVLPa3tXP6i8zlIdqwcZA=s64-c-rp-mo-br100","rating":5,"text":"Friendly, knowledgeable and helpful staff. The facility is clean and well maintained. I’d recommend this business.","date":"2023-07-05T00:36:40.000Z","verifiedTenant":false,"featured":false,"reply":"Ronald Thomas, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:40.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"14b9b9d1-4aea-472e-9151-6d784d9065c8","author":"Kay","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJiocs8UMyiyA_bIZayhPCfXIVENeriRS82DFeLtRwHs_2oTQ=s64-c-rp-mo-br100","rating":5,"text":"The facility is very clean. Roben does a great job and has a positive attitude. She takes pride in the facility.","date":"2023-07-03T11:58:45.000Z","verifiedTenant":false,"featured":false,"reply":"Kay, thank you for your kind words and this wonderful review!","replyDate":"2023-10-21T15:11:40.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"6b239a86-1f5f-44ee-90e0-0fa672856501","author":"Miles Jeffrey","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL-bEfPHQKdeXgmidvvFvXujTDV8pqOqxg6LyvzzRCsH9ZOBQ=s64-c-rp-mo-br100","rating":5,"text":"Very kind and helpful","date":"2023-07-01T11:52:53.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Miles Jeffrey, thank you so much for your positive comments about Ocean Storage!","replyDate":"2023-10-21T15:11:40.000Z","tags":["staff"],"sentiment":"positive"},{"id":"f265aecc-cc1a-4537-baf6-03e240edd4dc","author":"Chinx Walker","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLTnw0g8UKru675k4Hy-jD270tIVSLR3yeh4yoOvL7EQWaA=s64-c-rp-mo-br100","rating":5,"text":"Very quick and efficient. Love the facility and feel my belongings are safe and secure👍🏽","date":"2023-06-27T13:19:22.000Z","verifiedTenant":false,"featured":false,"reply":"Chinx Walker, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:40.000Z","tags":["price","security"],"sentiment":"positive"},{"id":"a7c81f3e-947d-416a-826a-c2428aea0170","author":"Daniel Frailey","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJfdy4qWUCOy2J2KQYMj9WpbhbXoAxbW6tey7Jorm026AEntA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Super clean space and super friendly and helpful staff","date":"2023-06-19T15:35:16.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Daniel Frailey, thank you so much for your positive comments about Ocean Storage!","replyDate":"2023-10-21T15:11:40.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"3f9669a7-bff6-4de3-95d6-61b943f977e0","author":"Rosella Mace","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIMBcpkzIj2I3_Ys93w-OXXjvRZdTSIYR1BjEf9QcyT2KIO2A=s64-c-rp-mo-br100","rating":5,"text":"Robyn the manager is wonderful, absolutely the best.  She cares for her facility and the clients.  She’s extremely helpful.  We came in after closing she helped us get the lock and keys after hours.  We needed more space she quickly got us another unit. Just everything about the facility is just perfect.  We would absolutely use again and recommend it to others.","date":"2023-06-15T11:22:27.000Z","verifiedTenant":false,"featured":false,"reply":"Rosella Mace, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:40.000Z","tags":["staff","access","security"],"sentiment":"positive"},{"id":"e106683e-8a8d-4fd1-a30a-c42210f0c0ef","author":"Lauren Barnes","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLo78hJeAxnTLnOtzKFIsZRid42R4OJd75JrAc2842uU43hKQ=s64-c-rp-mo-br100","rating":5,"text":"Roben is the absolute best! This location is very clean and secure. Prices are great.","date":"2023-06-08T16:10:30.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Lauren Barnes, thank you so much for your positive comments about Ocean Storage!","replyDate":"2023-10-21T15:11:40.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"256a7567-deef-44bd-8423-8fdb74b1bf4a","author":"Gabriel Jackson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKeGILuROH2ojftPKg5HyTpngO9IjAIEeAPVge8jn2kPpMgpQ=s64-c-rp-mo-br100","rating":5,"text":"Robin is the Best.  Professional, kind and courteous.  She seems to take lots of pride in her job and it shows in her delightful tone and thorough explanation of services offered at Ocean Storage.  She meticulously pointed out various storage rooms (All very nice, clean and spacious). I found other less expensive storages nearby, but was impressed with the presentation here.  I highly recommend.","date":"2023-06-02T13:06:24.000Z","verifiedTenant":false,"featured":false,"reply":"Gabriel Jackson, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:40.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"9f37840d-9f87-4cc7-89d6-9f9d4d09e99a","author":"Beverly Eggleston","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJIgoXw1MQYBM8KmX2UdzEdrauHplhbiCCwHIw2RN6EbaQdcQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great please very clean and wheelchair access","date":"2023-06-01T19:51:01.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Beverly Eggleston, thank you so much for your positive comments about Ocean Storage!","replyDate":"2023-10-21T15:11:42.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"63944f04-e488-427b-8b5d-98e7a7130f14","author":"Terri Morgan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKWUJC-sKPwsPXQIeSiPxc7u__LpVvTy6kw9zyn2U9c2lnab7E=s64-c-rp-mo-br100","rating":5,"text":"Roben is AMAZING!! Roben has spectacular customer service and she is very knowledgeable of the storage units and more.The facility is immaculate and the prices you can’t beat. I love the month to month service.","date":"2023-06-01T16:22:00.000Z","verifiedTenant":false,"featured":false,"reply":"Terri Morgan, thank you for your kind words and this wonderful review!","replyDate":"2023-10-21T15:11:42.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"2280923c-af3b-4243-ad90-8b132562f620","author":"Jae Vonda","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI7-0N3VMC0J2tMO_X8s3eqtDUdlsyo_iWHL07_OMNkJPnSe8Jg=s64-c-rp-mo-br100","rating":5,"text":"My overall experience was great. Robin was very knowledgeable of her job & didn’t leave anything out. The process of getting my unit was very quick & simple.","date":"2023-06-01T12:23:26.000Z","verifiedTenant":false,"featured":false,"reply":"Jae Vonda, we are very happy we could provide you with a positive experience!","replyDate":"2023-10-21T15:11:42.000Z","tags":["staff"],"sentiment":"positive"},{"id":"63a9ea3a-a6c2-4786-83ac-967a4b32f547","author":"Alexis Stokes","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVg2h0-D6Iphp0SqgztOBpqNAD76aGHpLf1i0CU5PVZ2XeaGd4q=s64-c-rp-mo-br100","rating":5,"text":"This Storage unit is always kept very clean, and in a safe location. This storage unit met all of my requirements! Variety of storage sizes, climate control options, easily accessible, and a good range of access hours.The office manager Robin is always AMAZING! She definitely goes above and beyond! She ensures that you and your storage are in good hands, and makes sure you are pleased at all times.","date":"2023-05-31T19:36:29.000Z","verifiedTenant":false,"featured":false,"reply":"Alexis Stokes, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:42.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"1b2b46fb-da89-4998-b350-201141a828d7","author":"Amy Marshall","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ0MJ75hEYtQNdW6AZUD1XAsBJgS0sg863Y09f_M3vvjj4aNQ=s64-c-rp-mo-br100","rating":5,"text":"Love the facility, the ease of access, and the fact that they are “conditioned” spaces. The carts are greatly appreciated too!\n\nRoben, the manager at this facility, has been very helpful. We’ve rented more than one unit and she’s been very patient, showing us the different options and going over the pricing helping us make the best choice.  It’s obvious she takes pride in her job and the facility itself. That’s something you don’t see too much these days. I really appreciate that!","date":"2023-05-22T13:20:01.000Z","verifiedTenant":false,"featured":false,"reply":"Amy Marshall, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:42.000Z","tags":["staff","price","access"],"sentiment":"positive"},{"id":"f1aba07f-7c2e-4fc8-9dd0-d7965c14eb68","author":"Alyssa Hartwig","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV2HrvO_dGwr9QjC-LWNdPk0uZLRSw_EmZU0wnDigT9l3RGbpc=s64-c-rp-mo-ba12-br100","rating":5,"text":"Roben was super helpful and very accommodating and the facility is very clean. Would definitely recommend.","date":"2023-05-22T11:38:53.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Alyssa Davis, thank you so much for your positive comments about Ocean Storage!","replyDate":"2023-10-21T15:11:42.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"63ef6abf-df14-4ed8-a42d-6f762b91d50a","author":"Garnell Watts","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ9Rd2XfZeBqLuPbUQ3w6cI7ibmVO1XVVC4wPWCZmJr8tZKuA=s64-c-rp-mo-br100","rating":5,"text":"The Manger Roben Nettles was very knowledgeable of the units and very professional going over the contract. Great Person !!!. She also help me get an additional storage for my daughter. KUDOS TO ROBEN!!!","date":"2023-05-13T02:54:19.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive review about your recent experience with us!","replyDate":"2023-10-21T15:11:42.000Z","tags":["staff"],"sentiment":"positive"},{"id":"2709c1bd-7605-415b-975e-09048e1fbfe1","author":"Anita S","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLunR6y5PbzO-h6kAmK_Vkf7qMpXTsIrV3Pft9BpoJAy5JwybY=s64-c-rp-mo-ba12-br100","rating":5,"text":"Robin is extremely helpful and knowledgeable about the facility.","date":"2023-05-11T14:41:00.000Z","verifiedTenant":false,"featured":false,"reply":"Anita S, thank you for your kind words and this wonderful review!","replyDate":"2023-10-21T15:11:42.000Z","tags":["staff"],"sentiment":"positive"},{"id":"3f3ced21-7e0f-4b05-a83d-6b17b724e372","author":"Robert Lomax, Jr.","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIyZAgBMYzxSV4w53BKiFEaFY2cK-uizfgyD3vcLa9WBLtEfg=s64-c-rp-mo-br100","rating":4,"text":"I appreciated the tour and discount.","date":"2023-05-11T12:06:53.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, thank you so much for your high rating!","replyDate":"2023-10-21T15:11:42.000Z","tags":["access"],"sentiment":"positive"},{"id":"d3b96249-aeb6-4eb3-9649-de8004bac038","author":"Lorenxo Dow II","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV4I9q_jSdti3DeBSsQQU3h3k5hxK0U8YjWnoqKsZSuq2xsYNw=s64-c-rp-mo-ba12-br100","rating":5,"text":"What A wonderful ,Fresh, spacious and clean Facility. Ocean Storage exceeded all expectations and come equipped with carts and temperature controlled storages to fit any need. Very wonderful staff as well. Ms. Courtney and Ms Roben were very friendly and professional.  I highly recommend this facility.\n\nAlso, it is well monitored and is insured as well.\n\nConveniently located in the KROGER Ironbridge road shopping center. As well.","date":"2023-05-09T16:14:58.000Z","verifiedTenant":false,"featured":false,"reply":"Lorenxo Dow Ii, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:42.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"cc42321f-b1ba-493a-b82e-745be5685888","author":"Adrienne McGinnis","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLmoBUMK5d9H6uC1HopExJ5kveQkY_RSb2I5HVAI5PGpZIbYg=s64-c-rp-mo-br100","rating":5,"text":"Roben was great, and helped me to understand everything very clearly.  I’m glad that the loading area is covered, and the unit is temperature controlled.\nThank you, Roben, for helping with this important project!","date":"2023-05-02T17:52:47.000Z","verifiedTenant":false,"featured":false,"reply":"Adrienne Mcginnis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage.","replyDate":"2023-10-21T15:11:42.000Z","tags":[],"sentiment":"positive"},{"id":"cd511983-2d39-4933-ba8c-d35b259142c9","author":"LaTonya Pugh","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKYXIR4aFSURhZSc2MLQmwU_Ob0HQFkGh-HCDLsHbM4VK_F3g=s64-c-rp-mo-br100","rating":5,"text":"Roben made our leasing experience very easy. She was very welcoming and helped answer all of our questions and concerns.","date":"2023-04-30T17:40:44.000Z","verifiedTenant":false,"featured":false,"reply":"Latonya Wallace, we're happy you found our staff to be so supportive during your experience here at Ocean Storage.","replyDate":"2023-10-21T15:11:42.000Z","tags":[],"sentiment":"positive"},{"id":"43d4e903-ba5f-4690-a95d-cc8756dfd9a3","author":"Destiny Empowerment Ministries","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJNNMQpAIAoCGon752e_2v1SIRLAGDaFF5UKie25SyL-0C93g=s64-c-rp-mo-br100","rating":5,"text":"Krystian dud an excellent job assisting us with obtaining our storage unit. Very pleasant demeanor and great sense of humor.","date":"2023-04-26T13:43:55.000Z","verifiedTenant":false,"featured":false,"reply":"Destiny Empowerment Ministries, thank you for your kind words and this wonderful review!","replyDate":"2023-10-21T15:11:42.000Z","tags":[],"sentiment":"positive"},{"id":"13cdec6d-0ac7-41d7-bdd4-44118986d39a","author":"Freddie Davis","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLuXRqAFTMujfAxV3ppQ3oFBxs01sFKQvkCq1W45FvzfNVmpjOs=s64-c-rp-mo-br100","rating":5,"text":"Stellar customer service by Krystian!  Awesome job!!","date":"2023-04-26T13:40:37.000Z","verifiedTenant":false,"featured":false,"reply":"Freddie Davis, thank you so much for the positive review!","replyDate":"2023-10-21T15:11:42.000Z","tags":[],"sentiment":"positive"},{"id":"15e228ec-b27c-438b-af82-44ff0bb9ea0f","author":"L Bowers (L Bowers)","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVFOcsztat0SgRibNCZ3qo62dH59P8c-BlCo8u_8xZdNXbpGV2xYg=s64-c-rp-mo-br100","rating":5,"text":"We have used storage at Ocean Storage multiple times, and they are excellent. The staff is so friendly and helpful. The facility is perfect and very clean. We will always choose units at Ocean Storage and have spread the news about them to our friends and families.","date":"2023-04-26T12:13:41.000Z","verifiedTenant":false,"featured":false,"reply":"Lorrie Bowers, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:42.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"e74fa361-0fc3-424e-b9fe-1d43c8ff54d2","author":"Jobina Burnette","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU9c89rH3usj7A7jq0pKKlnCx_dOMycSFMTkjLYivHjraPiGtY-xA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Professional and Friendly staff also beautiful grounds and not to mention the bay area for rainy day movers","date":"2023-04-22T18:01:22.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Jobina Burnette, thank you so much for your positive comments about Ocean Storage!","replyDate":"2023-10-21T15:11:42.000Z","tags":["staff"],"sentiment":"positive"},{"id":"fb1e3a0f-b306-4c33-bad1-829d744f4467","author":"Shantece Hancock","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL1EE6apv8tsN4zrEgNwPv_vCRdJKogTyV0_EHCwDQCpjSFAA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-04-22T14:05:07.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the high star rating!","replyDate":"2023-10-21T15:11:42.000Z","tags":[],"sentiment":"positive"},{"id":"2091c262-d467-46a1-93fb-001f71a59d91","author":"Kristi B","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXe4y05xhq5AMoPl9xDzsyLtJoTGSVAaEtb3tQZAUwCBfH77LCl=s64-c-rp-mo-ba12-br100","rating":5,"text":"I recently reserved a unit in the Chester location. Courtney was visiting from another location, but I wanted her to stay in the 804!! She was so sweet and helpful. I was able to get a prime unit, thanks to her and she made renting a storage unit more enjoyable than I'd ever thought it could be. Thanks, Courtney!!","date":"2023-04-21T17:40:53.000Z","verifiedTenant":false,"featured":false,"reply":"Kristi Burston, we are very happy we could provide you with a positive experience!","replyDate":"2023-10-21T15:11:42.000Z","tags":["staff"],"sentiment":"positive"},{"id":"fb4de38c-746b-4acd-9f27-db59ce0f0688","author":"C J","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI7I_2epHiy-dlJFz7Rl7mkVOR9XOVEhxzy4W8XtNwJ_WMspw=s64-c-rp-mo-br100","rating":5,"text":"From the first phone call to the first in person visit ms robin did an amazing job. She went above and beyond to make sure I was happy and satisfied with the unit and space was even helpful with the move I would suggest u stop looking and go see her and the staff here thanks aging.","date":"2023-04-11T22:06:57.000Z","verifiedTenant":false,"featured":false,"reply":"Carlton Burwell, we're glad you had such a wonderful experience with us!","replyDate":"2023-10-21T15:11:42.000Z","tags":["staff"],"sentiment":"positive"},{"id":"1f2b4aec-90f0-4842-af95-b1072a599514","author":"Tameaka Meekins","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLoNoOIDrOd2L6PaKWg5QZSRt1t8v64D3-9T_efugTh4PAlNg=s64-c-rp-mo-br100","rating":5,"text":"Had a great experience with Kristian she had great customer service","date":"2023-04-07T16:20:05.000Z","verifiedTenant":false,"featured":false,"reply":"Tameaka Meekins, reviews like this give us motivation and help us ensure we provide high-quality care.","replyDate":"2023-10-21T15:11:42.000Z","tags":[],"sentiment":"positive"},{"id":"b5159108-cf60-44d6-8015-8cd052d4b133","author":"Michael Najera","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIFAXP04ZANEJunYwpzwA2xuOXvxY9qNx_cDP3721Y5MhIaVg=s64-c-rp-mo-br100","rating":5,"text":"Krystian was great!!!!","date":"2023-04-07T16:09:50.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Michael Najera! We're so happy we were able to help you out!","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"8a3f4399-2f6c-4693-95e9-1c62939e7a1c","author":"Tashay Reaves","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL0uYkSAtckNSouqkIQaaJxUGS2Ogjw-eveazkN9QLxxxt3tQ=s64-c-rp-mo-br100","rating":4,"text":"Good experience. Friendly staff.","date":"2023-03-27T11:45:52.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Tashay Reaves, we are very happy to have provided you with such a positive experience!","replyDate":"2023-10-21T15:11:45.000Z","tags":["staff"],"sentiment":"positive"},{"id":"e8a22176-ed9b-4805-b828-e15b3708ada2","author":"Alex Hartwig","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIcHlyfZF_6YRgZh38WiZsnuwf9WpfSGrUlPM3Xo4apjkCP=s64-c-rp-mo-br100","rating":5,"text":"Amazing customer service. Robyn is the best.","date":"2023-03-19T15:32:53.000Z","verifiedTenant":false,"featured":false,"reply":"Alex Hartwig, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"e9e1e3aa-3a07-490f-b7b1-8c80cf1757b0","author":"Alyssa Davis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVDBpXxmwPMvxAne7pcgd6pDnSEZ34ElnKIlfBuQnsjp8PpwaxZ=s64-c-rp-mo-br100","rating":5,"text":"Went into Ocean Storage met with Roben to set up a climate controlled storage unit. She was kind and was so helpful in getting us a storage unit. Very reasonable prices as well. Highly recommend.","date":"2023-03-19T15:31:52.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive review about your recent experience with us!","replyDate":"2023-10-21T15:11:45.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"316db812-d6d0-4d31-9925-25221df5d2ca","author":"Gary Weston","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWU8LuXhXJw0DZtdaqSVhCWXF6OeZijWhpuW29QMRGIniYCAFM=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-03-18T13:12:40.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your positive review! ","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"15eeafb9-a8ce-4623-90a3-caba8a840e77","author":"Debby Howard","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLZ6jhBlPfxvNEKBsyKIfFZHX3ys7Kfya0YRymygvablr12wb0=s64-c-rp-mo-br100","rating":5,"text":"It seems like it's been an extremely  long time since I have experienced amazing customer service anywhere.  Apparently all I needed to do was to check out the Ocean Storage Greenyard facility in Chester!\n\nMy first encounter was with Krystian when I was on my fact-finding mission about storage options.  She was actually filling in for the manager Roben that day and she proved to be so patient, friendly, and knowledgeable.  I left confidant that I would be back since Krystian's answers convinced me Greenyard would be the perfect place to store our belongings:  clean, convenient and secure.\n\nThe next day, I returned knowing exactly what I wanted to rent and I met Roben, the manager of the Greenyard facility.  Her friendliness, patience and eagerness to meet my needs was so refreshing!  It is obvious that she treats her job in both a personal and professional way with the manner that she presents herself.  Such a genuinely caring person!  Ocean Storage is lucky to have such quality folks representing their company.  Top notch facility.  Top notch service.  Top notch employees.","date":"2023-03-17T20:34:00.000Z","verifiedTenant":false,"featured":false,"reply":"Debby Howard, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"dcf753a0-7a68-4cf2-abee-9777a9ecb7eb","author":"Roberta Tate","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI7Tr6w8qw6ZWJjwsf0K0WreEEO3aDr9qnrar1dAK_w0tzguw=s64-c-rp-mo-ba12-br100","rating":5,"text":"She was as pleasant as could be extremely friendly! Got my unit front and center right by the elevator. Great experience!! So happy I chose Oceans Storage for my needs!!\nThanks Roben 😊","date":"2023-03-13T16:23:53.000Z","verifiedTenant":false,"featured":false,"reply":"Roberta Tate, we're glad you had such a wonderful experience with us!","replyDate":"2023-10-21T15:11:45.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"3b35aa2f-1f53-46c0-8e16-5fd8d3ee8412","author":"Jen K","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJEJVUzQK8tI49bP_Eh4AQtRleDNWaMGgT7ZYkjB_2gnFzZBA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Clean, temperature controlled units. I always felt safe there with cameras throughout. Roben is amazing! She was always helpful and attentive to my concerns. Best experience ever!","date":"2023-03-13T11:51:11.000Z","verifiedTenant":false,"featured":false,"reply":"Jen K, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"dfb9ae70-346f-4642-9055-0767576b36ac","author":"Whit Campbell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ_MS8fFzBi38_8teHyd_grZqCG38vB-hE4zjcteHBLPRH3NA=s64-c-rp-mo-br100","rating":5,"text":"Great service. Roben is awesome!","date":"2023-03-08T17:44:10.000Z","verifiedTenant":false,"featured":false,"reply":"Whit Campbell, we are so happy to read such a great review about Ocean Storage!","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"0e6f7cfd-39ac-463e-bb44-cc8458f5231e","author":"Sandra Avery","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVLrJj6D1sinelxG5X1cJFGmpfEtHPdSx5v35TvHqXZ-PpKsT5R=s64-c-rp-mo-br100","rating":5,"text":"Great customer service, clean unit, & ease of accessing my unit.","date":"2023-03-06T12:34:52.000Z","verifiedTenant":false,"featured":false,"reply":"Sandra Avery, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage.","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"46d01872-dd69-433a-ad94-a220f536d779","author":"Cindy Peterson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXsfiJKnKP36JKHmzrhc6xqbrg0-RpcxB8UL-9oKR3QfXM77zcd=s64-c-rp-mo-br100","rating":5,"text":"Very informative and polite, was the 3rd facility we had visited and were very impressed with cleanliness and availability. So glad that we were able to reserve a unit 1 1/2 months prior to first use, and pricing is very economical.","date":"2023-03-03T15:11:03.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Cindy Peterson, thank you so much for your positive comments about Ocean Storage!","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"d59b1a7e-fc3c-4da6-8f6a-0cc002c6b282","author":"JAJUANA GLENN","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocILHewgAV2WORak0Q2HHVY_oLsFcY-TCzXArTxDn0oFQLmb0Q=s64-c-rp-mo-br100","rating":5,"text":"Clean unit, no mildew, no pests,  friendly staff. Will rent again if I need storage.","date":"2023-03-01T21:30:08.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you again for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"52d0cfe3-8b2b-4c76-b5c2-9ada8b461919","author":"Angela Bracy","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLnhmiiCpE2BybDE_9EDSPZHSTTNkrckJjan2LvM-7uK3NrOQ=s64-c-rp-mo-br100","rating":5,"text":"Professional, nice and efficient. Roben made this easy and quick.","date":"2023-02-23T21:38:32.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you again for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2023-10-21T15:11:45.000Z","tags":["staff"],"sentiment":"positive"},{"id":"038e6821-3a7a-49e0-a39a-e855a8d1c17b","author":"Brandon Amsel","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJGFULKXkuWz2GBsepqe-qpPGSVEe4LPDR1EZXhvV4_ge4QLQ=s64-c-rp-mo-br100","rating":5,"text":"It was great","date":"2023-02-20T13:34:16.000Z","verifiedTenant":false,"featured":false,"reply":"Brandon Amsel, we are very happy we could provide you with a positive experience!","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"e2f3e39f-f172-4228-85b2-9fd97f100a43","author":"Robert Wrenn","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKeIuy2AAF27O0zB6xZKi2cKd38wahBuOnKtVzFIDR58NSUlg=s64-c-rp-mo-br100","rating":5,"text":"Roben helped my business get setup with a unit, she was very professional, kind and knowledgeable about all the questions we had, the process was super simple with her and the facility is very well taken care of!","date":"2023-02-20T12:20:10.000Z","verifiedTenant":false,"featured":false,"reply":"Robert Wrenn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage.","replyDate":"2023-10-21T15:11:45.000Z","tags":["staff"],"sentiment":"positive"},{"id":"aae07b80-2c2b-41b1-8597-60eb6741902b","author":"Jocelyn Ralls","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLQVLXXokjD7x9OWvbhgykcOTwxLNZ1FGOtxnoztZw9xJjahg=s64-c-rp-mo-br100","rating":5,"text":"I love this storage compared to others Ive used in the past! The store manager Roben was extremely helpful as well. The process took me less than ten minutes and when I got there to get my lock Roben explained everything to me before I could even ask which I love because I have social anxiety, so it’s a little hard for me to communicate concerns. This establishment is very friendly and clean. 10/10","date":"2023-02-09T21:40:16.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Jocelyn, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage!","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"9c7fd51c-efa0-4e5e-9920-ff2932756ff5","author":"Susanah Traxler","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJXOMAtyUO8jhOZ87XKuShxExMx3GrYiljPIRTYi3o1puvi4A=s64-c-rp-mo-br100","rating":5,"text":"Love the building and staff is fantastic!  Clean units and building with great temp control.","date":"2023-02-08T15:36:50.000Z","verifiedTenant":false,"featured":false,"reply":"Susanah Crowder, we're glad you had such a wonderful experience with us!","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"12ee557b-c0da-44fd-9126-82d91c94290e","author":"Krystal Hayden","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVzBxt4UrvAKO8iVY0PnjosugoUH3XR4WpX5gTvh67iIDmJ2WJ6MA=s64-c-rp-mo-br100","rating":5,"text":"Very nice and friendly staff","date":"2023-01-26T14:12:21.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2023-10-21T15:11:45.000Z","tags":["staff"],"sentiment":"positive"},{"id":"6791fc4b-b5d9-486a-9153-73649969ef24","author":"Britney D.","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVc6zXLIH4HSr8NRzR99t8JyBMsmHgPrUSWMbjgZG7_I4I70AOyJg=s64-c-rp-mo-br100","rating":5,"text":"Robin is great! Very helpful, answers all your questions questions. The storage units look and smell clean and the office smells good and looks very presentable.","date":"2023-01-21T20:44:57.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Britney B., we are very happy to have provided you with such a positive experience!","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"1672d042-3be7-49c5-a043-a39fbbd07995","author":"Jessica Myrick","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJZewMoPvM3-aKZelZfbuUBcPTU0ilNZLtsgpJBhP377dQkHQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"The rental process was easy peasy! Roben is so friendly and made sure I had everything needed to get started. The storage is super clean and accessible! I am glad we chose Ocean Storage!","date":"2023-01-02T18:53:42.000Z","verifiedTenant":false,"featured":false,"reply":"Jessica, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"774d0e65-f9d4-416b-82a8-94559e67412e","author":"Kathy Hood","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKBdsDWMGKYvEFp8t5aIqdlfIPvwGdDbQPI44KjyCvMArpeAQ=s64-c-rp-mo-br100","rating":5,"text":"Nice beautiful new facility, highly recommended!","date":"2023-01-02T14:52:44.000Z","verifiedTenant":false,"featured":false,"reply":"Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"3bdbbc4c-3307-4802-ae4c-ff06f003f2ea","author":"Dale Hood","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKa5L3R4UK1UFrmH50rIcbN8iroIjYz8Q8PGraNpj41TA49xw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-01-02T14:52:32.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your high rating!","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"e51898d7-9213-4e3e-aeba-ac0bfafe4f33","author":"Zach Mullin","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIIK-b_ZGI-0jP4v4vOtcB9rO0lVvtjiMszhTNMpTlA7eaoDA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2022-12-29T15:37:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the high star rating!","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"b805154e-2e37-49b1-a7df-b9e08e0da6e9","author":"Vanessa Hardaway","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKRG8l6Dr8_EiQHo7V8wLY6ivAqsrcTm_mZCeb_F_zBqs-09g=s64-c-rp-mo-br100","rating":5,"text":"The Representative Ms. Jodi was very helpful and informative really put a Bow on a very hectic transition period for me.","date":"2022-12-16T13:44:07.000Z","verifiedTenant":false,"featured":false,"reply":"Vanessa, thank you so much for the positive review!","replyDate":"2023-10-21T15:11:45.000Z","tags":["staff"],"sentiment":"positive"},{"id":"dddbe1a9-6af7-48d7-a160-3b1a0f75f138","author":"Stephanie J","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUGBjHbFMy0wVw-go4zXDzKFBNkFvDbNFwqTJKoaSqMHflFH0ylJg=s64-c-rp-mo-br100","rating":5,"text":"Very helpful. Great communication. Love my new storage unit","date":"2022-12-15T16:47:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2023-10-21T15:11:45.000Z","tags":["staff"],"sentiment":"positive"},{"id":"fa23e71c-82b2-462b-8727-bc8d400f873c","author":"Nathalie M.","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWKzTUef7D_ZPLUJm0-M4L2mDnVK4xt6byo8BY5-TgLhmrBlbpZ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Roben was extremely helpful and spent plenty of time showing me my options and getting me set up with my new unit!","date":"2022-12-06T20:22:43.000Z","verifiedTenant":false,"featured":false,"reply":"Nathalie, thank you so much for the positive review!","replyDate":"2023-10-21T15:11:45.000Z","tags":["staff"],"sentiment":"positive"},{"id":"ed192fa0-d1a8-4f9d-be31-6583765f4928","author":"Claudia Alvarez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLIq9ztpM7eM7DiVaT6P-26VboAGswN3IJxZ05XvZKfmjaYTw=s64-c-rp-mo-br100","rating":5,"text":"Roben at the front desk was wonderful to speak to and thoroughly explained everything. Units and building were very clean.","date":"2022-12-02T12:04:52.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive review about your recent experience with us! We hope to see you soon!","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"7b297052-7774-46ab-9863-8b5bdd1d5ccf","author":"Twila Siner","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJinoGL5rGL6AAYW8vY498i2RgFsZhV4dXxrRiJQ3LxNrQoVw=s64-c-rp-mo-br100","rating":5,"text":"The lady was friendly, very helpful, and knew what she was doing.","date":"2022-11-26T20:36:40.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2023-10-21T15:11:45.000Z","tags":["staff"],"sentiment":"positive"},{"id":"9c491265-2630-41e0-88dd-226af46a014d","author":"Amber Griffith","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVJu7iZ2JyUFB4GaIAKoGFBQCCAA1ENyAnxj0yTf1SBqnCUrSzd2A=s64-c-rp-mo-br100","rating":5,"text":"Roben was very professional and so friendly! The facility was clean and all around nice first experience!","date":"2022-11-17T22:46:16.000Z","verifiedTenant":false,"featured":false,"reply":"Amber, we are so happy to read such a great review about Ocean Storage! Thanks for taking the time to leave us this information about your recent visit. Take care!","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"46066c9b-ec64-449e-99d8-2c2e68b9e8af","author":"Rick A","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJnnbWguXnOC1c5pyW_BijiG2eCRXaGKtxBP-RCztc7Q8WhDA=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2022-11-16T21:11:25.000Z","verifiedTenant":false,"featured":false,"reply":"We really appreciate your positive review! ","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"32a78f60-6f39-4d38-8d23-05bd323b7e03","author":"The Mental Place","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVNEVuTmRdCF3-urwYxb8TqeW4zswjIGWfSEyaXva6m309DAAE=s64-c-rp-mo-br100","rating":5,"text":"I received a warm welcome from Robin. She was patient with me while I reviewed the contract and she answered all of my questions!","date":"2022-11-09T16:15:20.000Z","verifiedTenant":false,"featured":false,"reply":"Lakeisha, thank you so much for the positive review!","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"c7c35455-2df5-4a71-9476-d5015bd283ab","author":"Christopher Showalter","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLz_LgFRTRKYX7U4W0rjC-jsWMt0BmUEgw1oaPAaXMvT3EcJw=s64-c-rp-mo-br100","rating":5,"text":"Roben gave us excellent customer service. Very detailed and descriptive in explaining the whole process and property.","date":"2022-11-09T16:11:30.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"8092f885-54c9-4b58-9cbc-fd36554f8378","author":"David Jones","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVU_ReuvnfUHvDbatW5c9aeKRctV5gPuFdk0mgk7itmBX4AHtJtlg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Brand new climate control storage unit.  Best price in the area.   Very clean and organized.  Great staff, highly recommended.","date":"2022-11-09T15:54:39.000Z","verifiedTenant":false,"featured":false,"reply":"Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"4f5b9433-6cff-4152-89a6-c3121169532c","author":"Justin Abshier","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV7LRxio_JcVKqLu-yjoAG2nb5tvlc55NDAY3b-d63qzD9Q9nI=s64-c-rp-mo-ba12-br100","rating":5,"text":"Robin was amazing. She is extremely helpful and knowledgeable. She welcomed me in and made the whole expiriance a joy.","date":"2022-11-04T16:42:37.000Z","verifiedTenant":false,"featured":false,"reply":"Justin, thank you so much for the positive review!","replyDate":"2023-10-21T15:11:45.000Z","tags":["staff"],"sentiment":"positive"},{"id":"fdb0b78d-30ba-4ee9-9372-cf62156060a7","author":"Brian Woody","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLXdCRYUHPypqr0sTc7_VKlFukY_bPtnTJyJ27AoodVHaF1f2I=s64-c-rp-mo-br100","rating":5,"text":"Greatly appreciate all of Roben's help in completing this transaction from abroad.  After lots of miscommunication from the Call Centre, Roben swooped in to save the day and fix some of the issues created by the call centre!  Thanks for the high quality customer service.","date":"2022-11-02T14:53:24.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2023-10-21T15:11:45.000Z","tags":["access"],"sentiment":"positive"},{"id":"9499bfa5-66fe-4ce4-a543-f926af73d5ed","author":"Greg Littleton","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV0JCaNxBupBFJHlUE4tBweDSFYKzYcgoDrXyX1PepLlh_6xzns=s64-c-rp-mo-ba12-br100","rating":5,"text":"Roben is fantastic. She navigated some complicated issues and made move-in effortless. Thank you Roben!","date":"2022-11-02T14:12:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"4a821387-b1e8-4e14-90b4-cb687ff1b5f2","author":"Sherley Dieudonne","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLuCEyzWMsnp9kS53ze1noIhTSZ2GeP_VKEs7YjTC3219rFAA=s64-c-rp-mo-br100","rating":5,"text":"Roben is amazing! Super helpful, detailed and covers EVERYTHING! VERY VERY patient. Hands down best storage space! 100% recommend.","date":"2022-10-28T18:53:09.000Z","verifiedTenant":false,"featured":false,"reply":"Sherley, your satisfaction is our top priority. Thanks for the recommendation, and have an amazing day!","replyDate":"2023-10-21T15:11:45.000Z","tags":["staff"],"sentiment":"positive"},{"id":"ae95a8dc-37b1-490b-a431-9b58be7c2d7f","author":"Christopher Hale","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLYv5BETSakCdG-Yvp_ZGvZc2-4D2n8iAvQEUy4zahD60vRZA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2022-10-26T20:38:43.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the high star rating!","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"65f428f4-3592-4f7d-acd0-072d999df813","author":"Tonya Snead","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWWxmIUteZOwrKc4gX0zrGDpVP22Z2lQHgzzPOya9ek89Y5xoSK=s64-c-rp-mo-br100","rating":5,"text":"Great service and very clean","date":"2022-10-24T16:44:33.000Z","verifiedTenant":false,"featured":false,"reply":"Tonya, thank you so much for the positive review!","replyDate":"2023-10-21T15:11:45.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"2fc46155-fc6a-4eb1-ac39-65d1edc32c6d","author":"Linda Bristow","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKQso_hGz9lkibXCJoStpDrurU9K_1E1hKx3_HiAaLwr-tdjA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2022-10-22T17:08:01.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the high star rating!","replyDate":"2023-10-21T15:11:45.000Z","tags":[],"sentiment":"positive"},{"id":"372da61d-a763-44a9-8ef4-56e4787d8e51","author":"Aaron Mosley","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocILKeHIWcG1qUqg0XBjajh5v8GXIEHEhBYSIVloArg26A4zeg=s64-c-rp-mo-br100","rating":5,"text":"Excellent customer service.  Roben made sure that my experience was v\nexceptional. She is an asset to the company.","date":"2022-10-19T20:34:30.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2022-10-21T15:11:48.000Z","tags":[],"sentiment":"positive"},{"id":"b655ee8f-518a-4a5f-b887-4a1d39b5e94d","author":"Gwen Clanton","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ2R52kRmdnlkVU89zjmeVK2eThGWVLfDvKxNNIAAcJfy4bDA=s64-c-rp-mo-br100","rating":5,"text":"Roben is very professional.  She has made our experience extremely easy. Exceptional customer service.","date":"2022-10-19T20:29:30.000Z","verifiedTenant":false,"featured":false,"reply":"Gwen, thank you so much for the positive review!","replyDate":"2022-10-21T15:11:48.000Z","tags":["staff"],"sentiment":"positive"},{"id":"50e951d7-a8ab-4527-af17-3627e3f2ef8c","author":"Eric Cherry","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIwjxTREfyIKYL_VODLYsVFZuXxv2lx1XhmVg3f1c3OntRiDA=s64-c-rp-mo-br100","rating":5,"text":"Roben is very helpful.  I appreciate the help and customer service she provided.","date":"2022-10-05T20:27:28.000Z","verifiedTenant":false,"featured":false,"reply":"Eric, your wonderful feedback and rating mean a lot to us. Thank you for the great review!","replyDate":"2022-10-21T15:11:48.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"04111565-0177-4819-9b22-ca357fe24204","author":"Kimberly Kozeniesky","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV5y2ZRggYcpuZbUZK_nfsRe0k2diNqMizBL8cMeHzGLHqfGmIZ=s64-c-rp-mo-br100","rating":5,"text":"We are moving overseas and needed a storage room since we sold our home.  We chose Ocean Storage due to the close vicinity to our home.  In the weeks leading up to moving, I visited the store several times to purchase boxes and supplies and received a discount every time due to the volume of purchases I was making.  We initially rented a 10x30 and on moving day, I quickly learned that we needed an additional 10x20 unit.  I was on the verge of a breakdown and walked into the office crying.  Roben Nettles, the Store Manager, was there to calm me down and let me know that she had my back and that everything was going to be okay.  She quickly set me up with an additional unit right across from the one I already had and treated me like family.  I cannot say enough about how kind and sweet she is and I would recommend Ocean Storage to anyone.","date":"2022-09-30T21:44:01.000Z","verifiedTenant":false,"featured":false,"reply":"Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!","replyDate":"2022-10-21T15:11:48.000Z","tags":["staff"],"sentiment":"positive"},{"id":"81ba3030-cb33-4693-8cf8-ddc414d00df5","author":"Benny Hannah","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKA97Y6Ap7zyYR1hkkuNRkL9WgwCkvdOYg62e6MlvTAe5_HYg=s64-c-rp-mo-ba12-br100","rating":4,"text":"Personable and friendly associates.\n\nConfusing pricing.  See on thing on-line but when you get there, prices are higher.\n\nNo lighting in each locker so bring your own lantern.","date":"2022-09-19T21:13:42.000Z","verifiedTenant":false,"featured":false,"reply":"Hello Benny, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!","replyDate":"2022-10-21T15:11:48.000Z","tags":["staff","price","security"],"sentiment":"positive"},{"id":"34361815-1c3e-4f2b-b26b-91915f89db50","author":"Cyrus & Shelly Kapadia","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW2BdvAs7w_I2xqf18G6p3b3xRcdcClDqXvRFnjzKdVM-7KVqGh=s64-c-rp-mo-br100","rating":5,"text":"Roben was so helpful and it was a quick process in getting my unit. When everyone else was sold out until next month.","date":"2022-09-14T17:36:43.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2022-10-21T15:11:48.000Z","tags":["staff"],"sentiment":"positive"},{"id":"821ee053-3421-4200-bfa9-758f11d9eb35","author":"Mitchell Movers","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX9S7l15lDpzRtGIo-Ffzv2sk3iiL3rCuU0r-Arj1A3M_gjDI2B=s64-c-rp-mo-br100","rating":5,"text":"Great customer service.  Easy accessibility.  Very clean.  Roben was very helpful.","date":"2022-09-03T19:21:19.000Z","verifiedTenant":false,"featured":false,"reply":"Mitchell, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!","replyDate":"2022-10-21T15:11:48.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"cb4b7a7a-06ee-44eb-bed6-8b0f75ed4d66","author":"Angela Davis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWE6ND8GNPZy7L0-6KMUJL5oB4Gzc8OonZeY72NMqcIjyID7NMidw=s64-c-rp-mo-br100","rating":5,"text":"Robin is so great and the facility is top notch.","date":"2022-09-03T15:01:02.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2022-10-21T15:11:48.000Z","tags":[],"sentiment":"positive"},{"id":"2dbc52c0-7791-446e-95e3-7bf5f945d4be","author":"Angel Danielle","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWS8ZXjdCS4ewxQBy98wpMzg2Yo1i_eoV0JIn4eV66lxCoMWrbY=s64-c-rp-mo-ba12-br100","rating":5,"text":"Everything was so easy! I needed a unit quickly and the store manager showed me options, was willing to guide me through all the necessary steps and paperwork, and was able to get me a climate controlled unit right on the spot, no questions asked. Will for sure recommend this place!","date":"2022-08-25T15:14:15.000Z","verifiedTenant":false,"featured":false,"reply":"Angel, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!","replyDate":"2022-10-21T15:11:48.000Z","tags":["staff"],"sentiment":"positive"},{"id":"88ae3349-43fd-4299-b8c5-c64a7d48bd7d","author":"DMario Fields","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKFIze24hZboWOhRLa2Iz7Fmc6WjdFUGkils0E_zQTb0bDKDQ=s64-c-rp-mo-br100","rating":5,"text":"Robin is truly the best! Made it a very easy and comfortable transition for me. The property is truly amazing, clean, secured, and I can’t stress enough Robin service was above over and beyond! Army Veteran here make sure you ask about military discount! Oh also forgot if the weather is bad don’t worry the loading dock protects you! They have big padded Elevators, Six big carts to put all your furniture on. Sliding doors are open on hold while moving in!  Go check them out! You wont be disappointed! August 11, 2022","date":"2022-08-11T18:40:19.000Z","verifiedTenant":false,"featured":false,"reply":"Dmario, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!","replyDate":"2022-10-21T15:11:48.000Z","tags":["cleanliness","access","security"],"sentiment":"neutral"},{"id":"bb0f4906-9587-41cf-93b4-053dbbd06c95","author":"Taquanne Bosher","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVtoqjn2gII0PWjOgPTRq5-9ubX9zA_Gd1wB_TBpxMP9T73CkmC=s64-c-rp-mo-br100","rating":5,"text":"Amazing person love it","date":"2022-08-08T21:43:54.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2022-10-21T15:11:48.000Z","tags":[],"sentiment":"positive"},{"id":"f91eeede-6ee3-4ef6-8536-644a6c4e67b1","author":"Tim Harrison, Ed.D.","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXBTElSthxe1yTbR0IvgidZO8co8M69sIAQ-MLhA6b4JqW7xwh4=s64-c-rp-mo-br100","rating":5,"text":"Lauren was very friendly and helpful in showing me the units available in the size I requested. The facility is brand new, with very good conditioning and lighting. I am very pleased with my decision to use Ocean Storage for my storage needs.","date":"2022-08-08T15:54:47.000Z","verifiedTenant":false,"featured":false,"reply":"Tim, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.","replyDate":"2022-10-21T15:11:48.000Z","tags":["staff"],"sentiment":"positive"},{"id":"dfad53f5-c5de-4325-a093-cd7424bcb981","author":"Thomas Crowder","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJWz6b2tQJOYrKlMffD62ENSCGuFw_tWgh_4uqN49kH_2dURQ=s64-c-rp-mo-br100","rating":5,"text":"Great facility!  Great prices too.  Lauren was a pleasure to work with.  ☺️","date":"2022-07-16T16:33:43.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Thomas, thank you for taking the time to leave a review for us at Ocean Storage. We're happy we could meet your expectations!","replyDate":"2022-10-21T15:11:48.000Z","tags":["price"],"sentiment":"positive"},{"id":"38633151-2fae-4af9-85fc-98af091328ee","author":"Ly Luong","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV4tgDj__Bnv_42ggu4MFq8uL7tunBUPLCkBUF9_D-dYxJIaHU=s64-c-rp-mo-br100","rating":5,"text":"Roben was excellent with showing me multiple units and helping me set up everything. She was very professional and was happy to answer all of my questions. Super friendly and clean environment.","date":"2022-07-11T20:12:56.000Z","verifiedTenant":false,"featured":false,"reply":"Ly, we're happy you found our staff to be so supportive during your experience here at Ocean Storage. Please let us know if there is anything else we can do for you; we are more than happy to help!","replyDate":"2022-10-21T15:11:48.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"6a14d588-87ed-4011-8379-2e6f04152593","author":"Camden Jarvis","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJF1uhWvKmCxvd-WC9KkE04qWkIKcADHYTxkJ0WZj_o4r9aTA=s64-c-rp-mo-br100","rating":5,"text":"Roben is the most helpful and funny manager!","date":"2022-07-11T20:05:19.000Z","verifiedTenant":false,"featured":false,"reply":"Camden, thank you so much for the positive review!","replyDate":"2022-10-21T15:11:48.000Z","tags":["staff"],"sentiment":"positive"},{"id":"17b53fe4-09bb-4499-a863-5810d359b5ed","author":"Gloria-Jeanne Wilson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ4yJoN-s-otIwbbRUwkLTa7lMZte20azmt4g7S5GJuj81IhA=s64-c-rp-mo-br100","rating":5,"text":"The facility is bright, clean and safe. The staff is friendly, knowledgeable and professional.  They answered all my questions and took me on a tour of the different units. Very nice!","date":"2022-07-11T12:23:06.000Z","verifiedTenant":false,"featured":false,"reply":"Gloria-Jeanne, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!","replyDate":"2022-10-21T15:11:48.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"c31ca1af-ba9e-473f-8b5b-bc375fef0f70","author":"Candice Nunnally","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI5LSs_MWkVESTATBSBOue7dTpbnDxFxiuEkp14BG_15W9eoQ=s64-c-rp-mo-br100","rating":5,"text":"Friendly, patient & knowledgeable","date":"2022-07-06T18:16:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2022-10-21T15:11:48.000Z","tags":["staff"],"sentiment":"positive"},{"id":"4a64c4c1-9a97-426d-8fc8-a400be83bbe1","author":"J M","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIjAmjQgRcQM4IW6LsBBbC0FjfuUT3Yth5SonJXSExBqBpidg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Such an easy process. Staff is super friendly and knowledgeable. Highly recommend. Super clean facility.","date":"2022-07-05T17:49:32.000Z","verifiedTenant":false,"featured":false,"reply":"Your satisfaction is our top priority. Thanks for the recommendation, and have an amazing day!","replyDate":"2022-10-21T15:11:48.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"2db80443-e5cd-4e88-a8f0-b29fe19f7acf","author":"Nikisha Edmonds","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWTfq9W-dSPizqXPsEXawBx9vxhu143e_utizrRQptKdkVvAg3j=s64-c-rp-mo-br100","rating":5,"text":"Staff were very warm and professional. Facility is clean.","date":"2022-06-24T11:19:36.000Z","verifiedTenant":false,"featured":false,"reply":"Nikisha, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!","replyDate":"2022-10-21T15:11:48.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"64c16b2e-5076-438c-924b-96d923494d6d","author":"Naisha Roberts","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW0-4Wsz9JOhN__0N0BuWDUHib2I9r0BkUUVeyk23y9bf2Bbzwy=s64-c-rp-mo-br100","rating":5,"text":"Robbin and Courtney were awesome. They got me in and squared away when my other storage place gave my unit away. This storage unit is very nice and clean and they are friendly. I’m glad I was referred here","date":"2022-06-20T21:39:47.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Naisha, thank you so much for your positive comments about Ocean Storage! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!","replyDate":"2022-10-21T15:11:48.000Z","tags":["cleanliness","staff"],"sentiment":"positive"}]}