{
"summary": {
"average": 4.9,
"total": 408,
"distribution": {
"1": 6,
"2": 4,
"3": 3,
"4": 12,
"5": 383
}
},
"reviews": [
{
"id": "6cbcbd0f-8be4-4cd8-9ac8-b9ee03f95065",
"author": "shevon spence",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoTTW9iDj40H3U7eWPx_owbY_fzzbhRdwuUdPUZ33d74oDN6Yz=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Andrea is amazing. she was helpful, knowledgeable, and patient. She said she would do something, followed through with it, and is great at remembering people. I walked in and asked a million questions and she guided me to the best storage experience ever!",
"date": "2026-08-31T20:18:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shevon Spence, thank you for your kind words and this wonderful review about Andrea!",
"replyDate": "2025-09-01T20:15:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a1bcd6ab-5ab0-4930-b787-4c29fbf843e9",
"author": "Aneesha Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL89cGSqyXl9KnA_60gSR2N3ckbbjhcMeulHTQXoPJlZjnu5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. I cannot remember the young ladies name at the front counter but she was extremely helpful she called to make sure I wanted the unit still, showed me around and explained everything in great detail… the facility was very clean and she made the process so smooth and easy.",
"date": "2026-08-26T14:53:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Aneesha! We are delighted to hear about your positive experience with our staff and facility. We strive to provide excellent service and a clean, smooth storage process for all our customers. Thank you for choosing Ocean Storage!",
"replyDate": "2026-08-27T20:15:12.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "dd00cd79-28a6-410d-9d5e-ecd38faf4c64",
"author": "JUDITH giordano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK17PbrJle28db078YNaem2KPiVG2ezWu7vfG1TSV2lazjeOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have had a locker for about 3 years. Very clean. Office staff were very friendly and helpful.",
"date": "2026-08-19T21:33:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Judith, for the kind words! We're thrilled to hear that you've had a positive experience with us. If there's anything else we can do to enhance your time with Ocean Storage, please don't hesitate to let us know.",
"replyDate": "2026-08-25T20:15:12.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f2586482-4279-4c22-99e1-455419a94309",
"author": "India Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4ec7IU7YWoX5GyM9RhqiiKsl7CuOjZVFzmUUvjDvSfM5mRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to work with I originally picked a unit too small online and they quickly switched me over to a different size immediately. Everything was quick and smooth to top that off the establishment is clean.",
"date": "2026-08-18T21:56:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, India, for sharing your positive experience with us! We are glad that we could quickly accommodate your needs and provide you with a smooth rental process. Your feedback is truly appreciated, and we strive to deliver excellent service to all our customers. Thank you for choosing Ocean Storage!",
"replyDate": "2026-08-25T20:15:12.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1daafbb2-11ce-433c-8611-8ee52b44e9e2",
"author": "Wayne zawaski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIkD7lTTK3eeUggL3KpUAi0IT0sZbUgU6ta2zObbnj1Q9ZcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and helpful",
"date": "2026-08-18T20:51:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Wayne! We are pleased to have provided you with professional and helpful service during your time with us at Ocean Storage. Your 5-star rating means a lot to us!",
"replyDate": "2026-08-25T20:15:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "59d56591-48b5-4134-a0ab-6fa39d22cbcd",
"author": "Credit Doll Carona",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIDZjoW3UtZCCnIA-Ks3ZB14eZy2aRx0xgouS3ALCn0I3moA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve used Ocean Storage in the past and I continue to do so because none of these other facilities can compare to the cleanliness and peace of mind. So grateful.",
"date": "2026-08-11T22:47:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Credit Doll, we greatly appreciate your kind words and loyalty! Thank you for storing with us at Ocean Storage.",
"replyDate": "2026-08-18T20:15:12.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d092e80b-4900-463c-9c55-e9d02df9bc9e",
"author": "Rameisha Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBTVTfzv_cWw_W4U-K2UMoDhtMtB12c93y8F3stE1E5nWxRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I switched to Ocean Storage August 1st, 2026 and so far I am enjoying it! I love that I have 24/7 access to my unit & Danielle was such a pleasure to work with!",
"date": "2026-08-07T21:46:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Ocean Storage, Rameisha! We're thrilled that you are enjoying your experience with us. It's great to hear that 24/7 access meets your needs, and we'll be sure to pass your kind words along to Danielle. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for the wonderful review!",
"replyDate": "2026-08-11T20:15:12.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "55f13a22-d052-4df2-b748-27b4c7f03e91",
"author": "Rachel Eberts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXsQWuvoSWG2T6JPIQMRFar7j2SuX9ir2jQJGkVacyqNSyHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "It is the best storage facility I have dealt with it has nice clean fresh air, wide halls, and and customer service is the friendliest I have dealt with and very helpful.",
"date": "2026-08-06T19:48:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review, Rachel! We're thrilled to hear about your positive experience with us. We pride ourselves on maintaining a clean and customer-friendly environment. Your satisfaction means a lot to us, and we appreciate your business!",
"replyDate": "2026-08-11T20:15:12.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "77f2630b-4bb5-4692-a2fa-2393356e6c23",
"author": "Catherine L. Roberts, EdD",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQvVC4BOguBalD-4E7g16UunTBu2wpHPIuXwxCaATV4QGtxk85aQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Manager Danielle is very pleasant, professional and renders great customer service. This Ocean Storage's facility exterior and interior are very clean, modern and inviting... and the monthly rate is very appropriate; doable. I also love the handy carts and elevators. #OceanStorage💯",
"date": "2026-08-05T21:19:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Catherine, for your wonderful review! We are pleased to hear that you are satisfied with our facility and the service provided by our manager, Danielle. We greatly appreciate your feedback and your support for Ocean Storage.",
"replyDate": "2026-08-11T20:15:12.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "efad37f4-3118-4247-b114-18aebe9c0498",
"author": "PL",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEMxtnjs2Awbb0eAi3GagbV_IfDKTAPVNFBgQdq4k5csfMwFY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I believe her name was Danielle (I can’t remember she was working 8/4) but she was Great ! Ended up venting to her about my Home Buying chaos and really enjoyed her input <3",
"date": "2026-08-05T21:17:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, PL! We are happy to hear that Danielle provided you with great customer service, going above and beyond to listen and provide support. Your kind words and positive feedback mean a lot to us. We aim to create a positive and supportive environment for all our customers, and we appreciate you taking the time to share your experience.",
"replyDate": "2026-08-11T20:15:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55999033-4906-4750-8391-adf86139b8b4",
"author": "David Edmondson Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDHPZGrlDVyH5aMe7wPIQqQuFOyN9QSWqzpW4vvBpySHGpCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The young lady at Ocean Storage who helped me set up my storage space was polite, very knowledgeable, and answered all of my questions easily.",
"date": "2026-08-03T20:02:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, David, for your kind words! We're delighted to hear about your positive experience with our team member at Ocean Storage. We consistently strive to provide the best service possible, and we appreciate your feedback. Please don't hesitate to reach out if you have any more questions or need assistance.",
"replyDate": "2026-08-04T20:15:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "854c4e63-b9ca-45d3-98cc-e6c5549adb74",
"author": "Valencia Diggs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFY11ZUNK95fR8c_RTl8iaYGOmNKEFthV3vzE2BatDqbDQ4Xzv=s64-c-rp-mo-br100",
"rating": 5,
"text": "My great experience with Ocean Storage is that we got the unit that best fits our family needs and it is open 24 hours a day just in case we need to get anything out and the monthly price fits my family needs as well and the staff is very nice.",
"date": "2026-07-30T20:29:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your great experience, Valencia! We are delighted to hear that our storage facility has been accommodating to your family's needs. 24-hour access can definitely provide peace of mind. We appreciate your feedback and high rating. It's customers like you that motivate us to strive for excellence in serving your storage needs. Thank you for choosing Ocean Storage!",
"replyDate": "2026-08-01T20:15:12.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "7791fa8e-13c8-47ce-9e2d-775b0bcf4ee8",
"author": "Que Holmes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnbZMV2rMuWGAfIEN8dqJu4SFhKiqTL1a1Kl6lUOBcCbHf8FZu1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good experience the front desk worker was very helpful and I was able to quickly get what I needed. Would recommend even if storage is short term or long term!",
"date": "2026-07-24T21:26:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Que! We're delighted to hear that you had such a positive experience with us. Your recommendation means a lot to us, and we're here to help with any of your storage needs, whether short-term or long-term.",
"replyDate": "2026-08-01T20:15:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a456707-2746-4e70-a06c-bf7b8300c631",
"author": "Calvin Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLn7ompTAVhBC4AdQlIfyRrzSTMUvroDL8dcLrQNTrtZ7tP8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "A1 customer service",
"date": "2026-07-20T21:37:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Calvin, for your kind words and for giving us a 5-star rating! We are delighted to provide you with excellent customer service. It is our pleasure to serve you.",
"replyDate": "2026-08-01T20:15:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95c24fc3-e941-4576-8821-90dfc24b302c",
"author": "Tia Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2ckGBQyoqmjG-tXeqVt75UD7G0gxF_Un7-xUGyQm8zrpbkd0VXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was great. Danielle was very knowledgeable and helpful.",
"date": "2026-07-17T19:11:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tia, for sharing your positive experience with Danielle at Ocean Storage. We are delighted to hear that she provided exemplary service. Your recommendation means a lot to us, and we are always here to assist you with your storage needs.",
"replyDate": "2026-08-01T20:15:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eba14af5-a571-4cee-9978-cba9d2622f07",
"author": "Jordan Majors",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVO3j0MM0TSnpeok-fUrMTZt5NzN8htq2jlP9tlC99JcpTSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Storage facilities",
"date": "2026-07-02T22:22:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jordan, for the great review! We appreciate your kind words and are delighted that our facilities meet your storage needs!",
"replyDate": "2026-08-01T20:15:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8e70d65-3ecc-41a2-9562-c84c64468212",
"author": "Stephanie Inoferio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUa21wtRuuXWAMnibn4XVWgl5yC3TVOsPiC0LaQ10x1Nd8H3r4v=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I’ve rented at two different Ocean Storage locations and their service is unbeatable. I always had the best experience and they are one of the lowest prices in town. The facilities are clean and the staff is always super helpful.",
"date": "2026-07-02T22:07:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review, Stephanie! We are so pleased that you had such a positive experience at both Ocean Storage locations. We value your business and appreciate your kind words about our staff and facilities. We look forward to continuing to provide you with top-notch service and the best prices in town.",
"replyDate": "2026-08-01T20:15:12.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cc0aab2c-a438-4b30-bbee-56511c55e212",
"author": "Gabrielle Alexander",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWoDx319a_aO2nvmciUd5Yb1xG7zMJf1W_j7nRbI_lF3hqsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was so helpful in making sure I got a unit for my desired needs. They are very nice & respectful. I am great full for my choice to go with this company and location.",
"date": "2026-06-30T06:02:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gabrielle, for your kind words and positive feedback! We are delighted to have been able to assist you and meet your storage needs at Ocean Storage. If you ever need anything else, do not hesitate to reach out. We appreciate your business and the trust you have placed in us.",
"replyDate": "2026-07-01T20:15:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "adf1640c-1e2b-476f-816f-c759d8510cbe",
"author": "trice whitfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGn5zHSXzhheWe57YvqVWKvILTQFpFTD-jU_qwBx6-pAoOmbzKUg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great location and clean.",
"date": "2026-06-29T23:09:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Trice Whitfield, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:12.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b388d9d3-bf0b-47db-a248-6f6ac4968d33",
"author": "Corinne Harrison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0iak4r4lmiEx50mBj8KHzpUy0HrhINNR-pJUDaalQBDnF-dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle was great!! Very friendly and wearing pink! Very good experience!",
"date": "2026-06-29T20:57:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Corinne, thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "26b1ada8-c764-46de-90a5-894862ffba55",
"author": "Ketina F",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqnPWJEc6fwSOYsBGltvNo7UeDVsZfJ3X4VQZyuKccviFFJxohQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The online process was easy. The storage facility is nice and clean. Also, the location is good!",
"date": "2026-06-27T22:35:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Ketina! We are glad to hear that you had a smooth online experience and that you appreciate our clean facility and convenient location. Your feedback is important to us!",
"replyDate": "2026-07-01T20:15:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9ca4dd35-7825-4716-9e7c-dcf92dc030da",
"author": "Ryan Hanson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIayDL-8LkOhY1UGswaZj3q8iLB0qJ0mgPWpjAXOAx-DgyyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great clean place. Secure and safe.",
"date": "2026-06-17T23:27:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Ryan! We're delighted to hear that you had a great experience at Ocean Storage. Your satisfaction and safety are our top priorities. Let us know if there's anything else we can do to assist you further.",
"replyDate": "2026-07-01T20:15:14.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "bda1d1e8-9dcc-456e-bb8d-8ac2f19f6d42",
"author": "April Love",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwWJr1eVEcGVJSfZDH-vhTA80IX5kqZx0Y2LVRsiyd0VZi7cdkKg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "No complaints, clean, 24/hr access, secure,reasonable",
"date": "2026-06-10T03:39:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "April, thank you so much for the positive review!",
"replyDate": "2022-09-01T20:15:14.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "8f6a6693-a78c-421b-a919-c58125de3515",
"author": "Matthew Robichaux",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIex-kZEn8KZR0sy2m6YLcRjVAQv2uRTh84FnZtssatKI2elg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Very clean and easy to access. Carts are always plentiful",
"date": "2026-06-09T20:53:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Matthew, for your kind words! We're pleased to hear about your positive experience. Your satisfaction is our top priority, and we are committed to maintaining a high level of customer service and cleanliness at our facility.
",
"replyDate": "2026-07-01T20:15:14.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "6647cf87-fc5a-49b6-8bb2-9611dd479bac",
"author": "Charles Whitehurst",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSG2V2btgmRNdXl_mJyvQ_bs-2pW0HkmPakpiflMqEZEAzY_7l=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-13T21:13:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Charles, for the positive rating! We strive to provide the best service possible.",
"replyDate": "2026-06-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b53ee9c-0bed-4edb-ab51-2b640ffa2571",
"author": "Tomeka Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzriJVqKLvi-EMayS_tKAJtmHXYAKoKnR8rR1k9yO7y8pmiQcElA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-13T21:02:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Tomeka for the 5-star rating! We appreciate your support!",
"replyDate": "2026-06-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb352fc1-9f37-4ffc-8985-2201d8f730f6",
"author": "GREGRY Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8tZeHSd5VyspJt6Qfsk44NsrRFGiPQIXg5TwNdY1888_Ze2uTfQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "I went to get some prices for a unit and the young lady there, I believe the manager was very help and answered all my questions",
"date": "2026-04-30T16:55:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Mr. Marshall! Your feedback is valuable to us.",
"replyDate": "2026-05-01T20:15:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2e5a8603-85a9-42ce-a59d-ee1fa7913485",
"author": "Craig Petrie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5S1YYDRBIqlk5Fnvryfv9PCUMOhVKD9-rXF5oJ2-rj48D3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is extremely helpful and a pleasure to deal with.",
"date": "2026-04-30T15:06:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Craig, for recognizing our staff! We are delighted to hear that you had a pleasant experience with us. Your feedback is greatly appreciated!",
"replyDate": "2026-05-01T20:15:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "151eb3e9-bd04-4e21-a475-24b1d4ce7614",
"author": "Casey Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcCDBWilHr7QBr727QGtDBsKVbVUoyh8DnzBFmTERN8BXLTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super helpful! Quick process!",
"date": "2026-03-10T14:34:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Casey! We appreciate your positive rating and are glad to hear that your experience with us was quick and helpful. We appreciate your business! ",
"replyDate": "2026-05-01T20:15:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47c9ec67-f230-4093-9350-415091ae9959",
"author": "Steven Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6DCfnVmwtXdPtiyBlBUKqxadmiOQtA9QTuELVWEPAagaP1qU=s64-c-rp-mo-br100",
"rating": 5,
"text": "All good Cindy was great took care of all my needs",
"date": "2026-01-12T20:50:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rozenia Gooch, thank you for the high star rating!",
"replyDate": "2024-09-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51ec3e8e-b9e6-4806-83fb-8448838560b0",
"author": "Nicole S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLiKEdr-FbmtvpZljPB1lnb6FvyrNhhMbDjgEnobrVYaxF4Y_V=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-10T20:16:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2026-01-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3ac071b-23f2-4b49-a0c9-0d4117740602",
"author": "Sidney McIntosh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsig1GfcVBq25ltROpmIwjDJdgKHh0jlRVYc-uCcGfvaTf7cI=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was highly satisfied with Ocean Storage’s ability to service my need while we waited for the completion of our new house. The facility manger (Brandy) works with us to make the two storage units affordable for the months we were renting. I definitely recommend contacting them for your storage unit needs.",
"date": "2025-11-28T19:29:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience. We appreciate your recommendation and are glad Brandy made your rental process smooth.",
"replyDate": "2025-12-01T20:15:14.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9c5922fb-aced-4e27-9d0f-0984b6066447",
"author": "William Eash",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpt9dTEAUnBBnEb3xd9uVcHwwDxM2Gw6T6nZdVbpmivzs4hoE1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage area was clean. Doors were very easy to open and close. They are maintained well.",
"date": "2025-11-14T13:20:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience! Thank you for noting the cleanliness and ease of our facilities.",
"replyDate": "2025-12-01T20:15:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c7872d55-561b-42e2-9557-f96ac50e2d17",
"author": "ROSE M BUTTS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJK2yBLa9BG6JFBaSv3SbURas7GcNvCXtN47eE7rNESo3nNRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs. Brandi is an Excellent Manager and always willing to help you .",
"date": "2025-10-24T02:25:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for this wonderful review about Mrs. Brandi!",
"replyDate": "2025-11-01T20:15:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5e54e5df-35c7-4647-9994-c9d566b62fe1",
"author": "Marques Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaZRO2v7zMmheqk4PuLdYbI33ApLXdWWuUsx2AdcF_ey0alg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandi is a excellent manager very helpful she's a keeper",
"date": "2025-10-23T19:21:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Brandi provided excellent service. We appreciate your recognition of her helpfulness and management.",
"replyDate": "2025-11-01T20:15:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bedbc4af-dd00-43a1-acac-633d9d85db3a",
"author": "Tre Hunter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1dRKFJVASoJ3kkBpSEXU2iDqAWUHhJae8lHQgH_dzHLv97g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager Brandi is very nice & respectful, keeps the place clean & will go out her way to handle anything (fast) if you have any issues. If you’re looking for a storage, I recommend you come here.",
"date": "2025-10-23T00:36:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Tre Hunter! We're thrilled to hear that you found our manager Brandi to be nice and respectful while providing reliable service. Your recommendation means a lot to us!",
"replyDate": "2025-11-01T20:15:14.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f0d4bc88-b301-4cd4-98d2-b4437c7a0e70",
"author": "Kyha Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBnTJilybWHycz5b8fQ-vGxzOknsBslJx8fHcYmyo-PwzpUdNomA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy move in! Loveee it",
"date": "2025-10-15T14:01:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kyha, we really appreciate your feedback, and we do hope we look forward to being of assistance in the future!",
"replyDate": "2025-11-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e49cf4d-992d-4d48-b14a-4ebe992828e6",
"author": "Alicia Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxqxn3RG99Bxacmvaw3J6VSfRQFxIL77nd5NNM8g9PTK-N2k0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to book",
"date": "2025-10-14T05:10:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alicia Jones, we really appreciate your positive review!",
"replyDate": "2025-11-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01359a39-0398-42b8-91cf-95583ead45d9",
"author": "Scott Hudson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAAORvRu5-fj2tqk_DnBY4kMKuJr39qzZvimg2XYRwRsLpaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandi has been a great asset to the company",
"date": "2025-10-06T02:23:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review, Scott. We are thrilled to hear that Brandi has been a great asset to our team and appreciate your recognition of her support and service. We look forward to welcoming you back soon for more quality experiences!",
"replyDate": "2025-11-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82f6b112-ec24-4e94-8dc7-0ff588b00b2e",
"author": "Allyah Curtis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxc57m5BAycG-iAijp3wEG_ZkMvFItrcYt4AdogzRg4__YLvC4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-05T21:09:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2025-10-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b5bda807-3880-488a-9605-93053c75cdd2",
"author": "Sistar Ingram",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhIPMcSfKdQDVuhJu1mECY94AugkqroWaxL4MDDKN66EXKFMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Manager Brandy is Amazing. Helpful and insightful. She made things so easy. Great company and even better employees.",
"date": "2025-09-04T17:47:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! Our team takes pride in providing exceptional service, and we are thrilled that Brandy exceeded your expectations!",
"replyDate": "2025-10-01T20:15:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "97077eda-0293-4499-8a0e-bbaa306042c6",
"author": "John joseph Hoffman jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_FgBSVDac5j151KWgrviYycElBfFnZmy6GBwExKh9fMJfd6dy=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-28T13:41:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1c89798-7b70-4d26-bb50-0908ec9409f3",
"author": "Stacey Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6ypGhIkY7XPfiUmzN8UuK9WnE8pj7Iq6O_q3P-x1_rJ0-5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea was great from start to finish",
"date": "2025-08-19T21:08:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad that you had such a positive experience with Andrea!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a028448e-0240-4e83-9f39-cfdf720f98b9",
"author": "Cathi Pulley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCyIclb1V15g81NY3Lbqw1ajZKPNC5wkP9AysPaBzXIawxnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-19T20:40:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a41a11b-c57c-4043-a8a2-66617514b432",
"author": "Sunflower Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0b9LM77QspgmQfcpWJFJiwiinO_r87q8FHbKrenXm-iB2X2JANg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy to reserve online. Nice and clean facility.",
"date": "2025-08-09T04:59:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sunflower Taylor, we really appreciate your positive review!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "76b33f0e-e6b1-40c4-acd1-01d97d8038f8",
"author": "Melvina Queen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSNR5otjOIR5olgWlLo0s7sFxu-gzzi1NzaL7EAZty6epgqWWx=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called Ocean Storage to check out available units and was immediately impressed with how clean and well-maintained the facility is. The rates are very reasonable, and access to the climate-controlled storage is super convenient. Ms. Brandi was great to work with—friendly, knowledgeable, and made the whole process easy. I signed up right on the spot. Highly recommend!",
"date": "2025-08-07T20:10:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the wonderful review, Melvina! We're thrilled to hear you had such a positive experience and that Ms. Brandi made everything smooth and easy. Welcome to Ocean Storage!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "31628bc3-7cdb-4ba6-84ce-91bf03ec59f1",
"author": "Margo Litz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBNshqZhkdE9IIMQKqXyzRL4eGInDu6-qhKFGe7Ur9tY3Nvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager Brandi Periard was such an amazing help. I appreciate her expertise and professionalism!",
"date": "2025-07-25T16:04:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words! We're so glad Brandi was able to assist you with such professionalism. We'll be sure to pass along your appreciation!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "56583872-c0a0-4491-a79a-bf41ae6a9c05",
"author": "Cj Mendez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLahPeDlhQuA8Jja8nqQltnmeO8bHNxLDr72kUU__Wc1h6lEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-24T21:07:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7b3bf29-e63a-43eb-a661-594a46cb5821",
"author": "Chad DeChant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW61o0Eji4tVysvVBpBjsoLx8YCcw3iagZgoJUOg1DAznFfeAk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandi is a super helpful manager, she makes this place welcoming and simple to deal with. Definitely recommended if you need self storage!",
"date": "2025-07-16T16:51:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chad, thank you for your kind words about Brandi. We are thrilled to hear that she made your experience welcoming and simple!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a409615b-063a-43d4-bbb6-fce6654f3708",
"author": "Toni Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAHpMR6iTHmtBY__jgmzWbAHHb3bY_GUeWo4VCD-KMSZiJRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandi was very helpful. Look forward to continued business at this facility.",
"date": "2025-07-15T17:55:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Toni, thank you for your wonderful review! We are thrilled to hear that Brandi was very helpful. Your positive feedback means a lot to our team!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92c9126d-a1df-4530-b939-08538d91bed8",
"author": "Jessica Cameron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4XHALusy1UbORFr8t60Ki0rjX9A-7TbOyi-PguhehbvtskpmHIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love ocean storage on Volvo it’s clean, always have a cart and the facilities is easy to work with. Have used them twice in the last few years during moves.",
"date": "2025-07-12T20:42:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessica Cameron, we really appreciate your positive review!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e2edef49-3d15-4fe5-ac92-515e032bc917",
"author": "Jordan S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRRPPh3IvWXCWHpjIKKpc7kb6dcD8g34dbtUZUcy74lyG2vg=s64-c-rp-mo-br100",
"rating": 4,
"text": "The facility was always very clean, which is much appreciated. The sign-up process was seamless, and the website is user-friendly. The only downside, and the reason for moving, is the constant rent increases. While a raise in price is expected, three times within a single year is a bit absurd.",
"date": "2025-07-08T20:04:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jordan S, thank you for sharing your positive experience! We are continuously working to improve our processes. Thank you!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "2c97cfe0-29d3-4535-bd4a-6b6bb39ef0ba",
"author": "Brenda Liz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV065UFHCy_onGEKtIyxl-fbhH1zgCosC-HpBfj5fYsufNt7tWD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility is well kept, easily accessible. The manager, Brandi, is value added to the organization, she is always friendly and available to answer questions.",
"date": "2025-07-08T00:53:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great feedback! We're glad you’re happy with the facility, and we’ll be sure to pass your kind words along to Brandi!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "83dcbd3f-423b-46ff-9d06-9f9224fde6e6",
"author": "Samantha Coles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJVHzAnvg1odnee2bcBEnWjsramDqNqa_aQpL3kC1Kxnq1uQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-28T17:32:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a47e083c-6196-4bd7-8180-b30b44196a2f",
"author": "Lindsey Kile",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvYogM5V0vXk25HyggrUNNwWmfo-JHqA3oKL_huMoocK1VYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility, great staff, no icky incidents.",
"date": "2025-06-21T20:22:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lindsey Kile, thank you so much for your positive comments about Ocean Storage!",
"replyDate": "2025-09-01T20:15:14.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9c6e5f97-9c75-44db-a6ab-3afe837a3fb9",
"author": "Tina Amerson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVGNN07lQvK89UEBzwXJL4UCiW0GyxTK50nJFmtF9s5TDpk5FT=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "In dealing with the manager Brandy I can tell you honestly I have not dealt with someone that respectful in a very long time. The facility is clean and easily accessible. The moving van and hand trucks were an absolute necessity that I didn't even know I needed. The reasonable pricing is why I originally went with them they have the best price on the units. I was with a major chain for several years every year the price went up and the services depleted. Ocean Storage is a cleaner facility better equipped staff and the price comparison cannot be beat.",
"date": "2025-06-16T02:41:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words! We’re thrilled to hear Brandy made such a great impression and that you’re enjoying the facility and amenities. We appreciate you choosing Ocean Storage!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "6705829e-fa5a-4318-b02b-471dc57ee9ee",
"author": "Nicole D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0zHSz-SM7tCfYq2LcwJIN-RiuaUx1LFWcNT4fTd03Y8q_7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The process of getting a storage unit was easy to do online. I was provided great customer service by Donna. The facility is really nice and clean. Will use this storage for future services.",
"date": "2025-05-26T15:37:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nicole D, thank you for sharing your positive experience!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "676a0d43-affb-4c9b-ba7c-7a9097da69ea",
"author": "Melissa Oglesby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVINwk68Ih6BMBh66ZPi9G68bpF6ppgdn0A90N5Jq8Zga27OmI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-25T10:04:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6a02609-fead-4e9b-9a93-5bee93f6a221",
"author": "N. Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSCW6UkCHMJkBw8_lts9vQ0TXww8Mq4SEJA0VR3_Qv3cgpcf3x=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Andrea is great!",
"date": "2025-05-19T20:44:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review about Andrea!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f793fd41-4ccd-407f-b2b8-8806f7b81d4f",
"author": "Marie Lawson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVod1DAFqeAlOHifDAzYQzN8mjoKT6f54QDWvtRIEt8vdOV5khOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have had two or three sizes of storage units at Ocean storage in the last three years… The staff is always knowledgeable and very helpful in getting us the right size that we need… The place is always immaculately clean and I always feel safe and secure when I’m there by myself.",
"date": "2025-05-09T20:39:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being a loyal customer over the years! We're so glad to hear you’ve had a great experience with our team and facility — your trust means everything to us!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "936544d2-5f05-4922-8a04-f86781d886b3",
"author": "SidMac",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNwufuPVkvSFa1Ppb1flhnbDnATuCBWk9nDyXq08Syip7dl1k=s64-c-rp-mo-br100",
"rating": 5,
"text": "The front desk staff (Brandi) was very helpful in assisting me in selecting the right unit for my needs. The cost of the units are reasonably priced and comes with a month to month rental option.",
"date": "2025-05-05T12:41:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sidmac, thank you for sharing your positive experience!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "36bfc0ba-0198-451f-91d1-5cf513546843",
"author": "Nita-Bee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRTz1apeCOUuUiVttg1AJCgNXWSwiSNVDhOy7-ynjWSAA-dw8WRw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff was very friendly and helpful. Storage is really clean. I love the storage, I just don't like the fact that it costs so much to store things. I also, wish there was 24 hour access..",
"date": "2025-05-04T15:45:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great feedback! We're so glad Danielle made your experience a positive one. We appreciate your thoughts on pricing and access—your input helps us improve!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "4ad1b605-453a-492f-8124-df0f7ccf4b2a",
"author": "Maria Andrus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ372iJ7xF19RD-bENek_Om6eWFOJkztNvnjo2-hdvfoWUwyw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-04-29T20:07:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91b3b8d8-f5b4-4b92-bc08-b83c47d65ad1",
"author": "Chedda World Peace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU88o_B1CjVgH7aIW9B91ztoNK2B27VnI4KrKojrQipInVm5z6f=s64-c-rp-mo-br100",
"rating": 5,
"text": "Provided me with what I needed with no hassle.",
"date": "2025-04-14T20:05:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fcee90e2-c294-4bd5-9581-f9ef16cc5d5b",
"author": "Kevin Pope",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINPExfAz1ouRAgwuPNAc8Thjj8XvO8xN5Nyyy41ne6kuQidg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea was fantastic she was very informative and was very professional she is great !",
"date": "2025-04-12T15:55:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kevin Pope, thank you for your praise and kind comments about Andrea!",
"replyDate": "2024-09-01T20:15:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1525a2ea-8192-4cb7-a106-e86313123cdf",
"author": "Jacob Todd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYh_31RUakPCAyKnbcj9YxMomvleNf4N07vEr18BpuWIn-PQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage is always clean and well maintained. The staff is super friendly and willing to help. Brandi helped us get into a storage unit with ease. The storage is in a great location and is easy to get to.",
"date": "2025-04-05T12:28:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacob Todd, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "01ac94ca-0b52-4213-aaff-4b4f5c8f811b",
"author": "Just Me",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDuQp47nXxMl7EIG8GG5T5Rwl3sTQu1cYiSIV3URa3VyjE-KhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a great facility. I've rented here for a few years now and I must say that I highly recommend this place. Brandi worked with me to upgraded my unit to a larger. I use their van frequently to transport machines and supplies for my business. Brandi has been great to work with, she is very attentive to customer concerns and needs. The facility is always clean but, what I appreciate more is that I feel safe while here.",
"date": "2025-03-29T00:38:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the awesome review! We’re so glad Brandi has been such a great help and that the facility continues to meet your needs. We truly appreciate your recommendation and continued support!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "b408d269-4669-486c-ab29-fecf3cee14a2",
"author": "Trigger CVA",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSU6SCRu3wv8-13Ide0wrIKUyLdHIiYowugrUtjBhMnuPDsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is great. It is always clean, and well kept. The manager Brandi is always super helpful and knowledgeable. She is always able to answer our questions and got us exactly what we needed.\nThe last place we were at has some sketchy people always hanging around and we didn't feel safe. Glad we don't have that problem here. Highly recommend this place.",
"date": "2025-03-25T13:44:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review! We're so glad Brandi could provide excellent service and that you're feeling safe and secure at our facility. We truly appreciate your recommendation!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "67823605-395d-42fe-bb92-9fa39bb2dddb",
"author": "Andrew Steele",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGDERES6JWSWYVB-kODDlV-0tYOyJ4_m7rfRTha4gn176UxGZ3TQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandi was extremely helpful with helping me find the correct size unit that I needed before deployment. The Kindness that she demonstrated is unmatched to any customer service I have ever experienced in my 32 years. You’re going places Brandi! Thank you god bless.",
"date": "2025-03-18T20:09:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review! We’re so glad Brandi made such a lasting impression. We’ll be sure to pass along your kind words—best wishes on your deployment!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd74c808-04ef-4c27-80fb-3a5107964ada",
"author": "VAFENCEPRO Main Office",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrv3lHT_bPDTFk6aJDlOokejoq2KL8RCvgslxRNe3CtncBgzE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-03-11T01:16:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22ec4c10-8390-4629-bbc2-2d601379992e",
"author": "Crystal Jacques",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHfHfiwRUC0oBOa24je17SGedheY0xTvNP2PTCE9uyCPwM5x8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandi made the process seamless and I am so happy that I moved my things to Ocean Storage! Professional people, nice building, and clean storage units! Thank you for not treating my things like they are “junk”!",
"date": "2025-03-10T17:37:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We're so glad Brandi made the process easy for you.",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d4cb3590-0eaf-4092-9a62-952e1ec10d90",
"author": "Torrey Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXe-wTxxEKMBsC0u1krpAlby5b7KjSDS70YcGCiZA1psMmgUCqu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Very professional and friendly, would recommend to friends.\nKyrstyn helped us and was very knowledgeable and helpful with what size unit we should get.",
"date": "2025-03-06T18:13:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Torrey Cook, we are very happy to have provided you with such a positive experience!",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c44b69a7-d513-4e20-a4cb-6bef22748dec",
"author": "Marvalis Marlon Fleming",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBGP4nf096vzXjSu7FugIpg_mupRP0v3jjMmot_D8vejA1YoXlFw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I am an owner of a 5star moving company in the area and we move to many different storages and Brandy is an amazing employee. I loved her when she was at the other western branch location and she is the same here in Chesapeake. Great customer service. Thank you",
"date": "2025-02-06T18:14:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that Brandy continues to provide excellent service.",
"replyDate": "2025-09-01T20:15:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "144faf20-1ffa-4aa6-a7b7-3a8ca9c03fe8",
"author": "Joseph Edney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKL4zo6ImxXQ4neDasLGEEsKCWTVMzXvPCRC1a8JDowKSEcdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandi, at the 31 Volvo Pkwy Chesapeake location, is the ideal choice for Ocean Storage facility at Battlefield, Chesapeake. She knows her job and how to offer options to best suit the needs of the customer. Her welcoming and professional persona gives customers the sense of being at the right place. I’ve used Ocean Storage for a few years now, and it’s always been a pleasant experience along with a clean and friendly environment.\nJoseph Edney, Jr.",
"date": "2025-02-04T02:46:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Joseph! We're thrilled to hear that Brandi provided such a welcoming and professional experience. We truly appreciate your continued trust in Ocean Storage and are grateful to have you as a valued customer.",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "53dfa0c9-f377-4cb4-bead-9ebbbb567c4b",
"author": "William Stilley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXtYz-cBohj2XeieFjUN3Yedkf9IHg4u0ipZmHKVAApthR_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kind and patient staff. They answered all my questions and made me feel welcomed.",
"date": "2025-01-31T01:17:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "William Stilley, thank you for your kind words and this wonderful review about our team!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "778ae0ec-ac75-41d2-80e5-f935f1863a38",
"author": "Marie Mackaye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrmQNUtKx5gFdA99rME6AbEsxgbUwFXh01rGyN06atpa5ZcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The girl at the desk was fantastic she helped me through the whole process,",
"date": "2025-01-07T18:28:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f6814c3-6a6e-4aea-bdfc-b8d6f6dde327",
"author": "Brandon Wooden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnGkQKpTpgGssriekl_WZfZ0qAIE8f8efcm8XQ2HC1FcbGbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Checking in was easy. Had issue with door code not working but staff was able to rectify this with 15 minutes.",
"date": "2024-12-31T16:25:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We’re glad to hear check-in was easy and that our staff resolved the door code issue quickly. We appreciate your patience and look forward to serving you!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "460f49bb-48b3-4121-b77e-267aecb2d588",
"author": "Carona White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF_Nw_zekWd07QYU3plhMhORLWJmf2oGUNip0rB1BPkEK_Nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-28T11:48:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5f926d3-e031-4af5-92ac-d07a2ac5e5bc",
"author": "Dan Nichols",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9dZscpvCa8mqLD8lSCBHMymMuGmOvOdptcBnSAVdPGFYzww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing staff and very accommodating to your needs!",
"date": "2024-12-12T19:37:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review about our team!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a5dde4a7-a502-4387-894c-fe26992943b4",
"author": "Adrienne Reneé",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQEpnppI3MsdlZU4Zds6pPhi2Bl0jqXE5ANvpkC2ANYJDm=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-02T14:46:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73abb4f2-5319-4a30-b91f-877481e54603",
"author": "Darion Denson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJonmFfZnPqjDzz2Jdy9gG7TCYVxEBnFfsf-qUNHn9wnzfWYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2024-12-02T14:20:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Darion Denson, thank you so much for the positive review!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e601e1e5-c65a-4760-854c-d41d6e34d3f1",
"author": "sydney milani",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9aoVtH3ZU8DhxVo-cjpRsl1bq71YrOkK7q6_LNRrN9A0pcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-29T18:27:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "309d7c94-1e37-4ad4-be0f-d6d472fa930d",
"author": "Noni Lovechild (Noni Lovechild)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWshu0N1s30sTtBuX8jA8OQuzaIFvQaxYKJsTdwyhtaVr3bLRKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-29T18:09:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e9bd226-5dcc-4b7d-9a22-95050166339f",
"author": "Valery Yvonne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyKdNoPbEKexf8rpGDe50o4ktTEN5ZapQvs15yIUsyWyY9u1HL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea is so personable. I could pay my bill online, but it is so nice to see a friendly face. Ocean storage is always clean. It makes moving in or out or just adding g things to your storage very easy.",
"date": "2024-11-28T17:41:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for this wonderful review!",
"replyDate": "2024-09-01T20:15:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c346240e-eacf-47ef-8f54-4dfcba910006",
"author": "Leanna Honora",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb5rkEre5Ke7MfyINMCIcRj0XZzMNfTMptDByRsjUlTX_8zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptionally clean and well kept storage facility, my items have been in the unit from June 2021 until current, Nov 2024 with not one scratch on them, in perfect condition.",
"date": "2024-11-26T16:05:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "747dc3cf-e51c-49d6-9a0d-5b9f1b276167",
"author": "陳姿吟",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgi6joT1G5L_ZSoYlkBswC2K8lp5cNP1nD_nMi_3PLnZX9jg=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2024-11-19T15:51:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a8b1c4a-0f80-4eca-b1da-bf143cbc4ecb",
"author": "Anthony",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb2tWR5N8icU2JltM1uq7H4E4nzjKjA3YDsrp82NlV2J1V3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy was amazing and answered every question I had",
"date": "2024-11-18T20:48:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear that Cindy provided you with such a positive experience!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "33512e54-f1a9-4b15-b4ae-6788982b4e6a",
"author": "Tyler Chesser",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDN0af4MrLwr9EPIkOdcgWye0uUPq6cY19d-gJDPtXRckb6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always a clean facility, elevators always work, not too packed, units are affordable, easy to open and close and new rental, and the staff is always nice and helpful",
"date": "2024-11-17T16:07:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tyler Chesser, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "2fc6c1eb-48db-403f-b630-70e038e85f92",
"author": "Venetta Crawford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBUgA3JJtwxlVcb7S_QaJVMF0GHDzjnDyFgxdk0CqHmPzHcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Courteous and quick processing. Also one month free was a huge plus!",
"date": "2024-10-30T20:40:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Venetta Crawford, thank you so much for your high rating!",
"replyDate": "2024-09-01T20:15:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cad29b0a-afae-4fea-8b83-b9995c6ac78b",
"author": "Gregory Lindsey jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfXPqv6TOMRbnAbyf9Qivu-PwLcGCaO3DYy0bkqF1VDhQwFSgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea was great and helpful. Wonderful person. Thank you ❤️",
"date": "2024-10-30T20:13:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for this amazing review about Andrea!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "577624f0-7e9c-467b-9b06-e1934cde046d",
"author": "Glen Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbqUliA-6MXId2SZGU__Ydwq-ND1f0u0chS2or68SnmzbfC1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy process, wonderful customer service! I have had a great experience!",
"date": "2024-10-30T17:09:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Glen Nelson, we're so glad you had such a wonderful experience with us!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a404654-02d9-4965-9c8a-dd3925027929",
"author": "Emma Banks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVHas8Fy_PrsoZPCoNf8d_n4_xvNnkTdQ4lCux-sFEZSq3uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea is awesome and has amazing taste in music.",
"date": "2024-10-29T14:28:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review about Andrea!",
"replyDate": "2025-09-01T20:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed61a435-85af-4070-b4c1-108f5e805ca0",
"author": "Rx Beauty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAy80YqgRoAqOdcSS1xyDsA6KzSi8V7o3Nhq5W_bzKPM2lpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea was very helpful ! What great customer service to have we appreciate you",
"date": "2024-10-25T17:57:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2023-09-01T20:15:19.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d79c4afb-3eac-4005-9779-1f36b35e0b33",
"author": "Tainya Back Hartley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuEwuAcKp90QVmo5A3jg6qsxtDtOGgUnMANWsfydBYW-C3GXQomw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful, outstanding, extraordinary, customer service and I can go on. I came in on one of the worst days of my life and the wonderful representative behind the counter she was so amazing and helped turn my day around. Thank you",
"date": "2024-10-22T15:27:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that our team was able to make a positive impact during a tough time. Your satisfaction means the world to us, and we appreciate your support!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a631b4d-637d-48bd-b992-34400d602d36",
"author": "Corey Casanova",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIOMidyw9i5We7m6c_FMMwBs0t2OwjfJQAWdimaR4LAAYR4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea is amazing!!!!",
"date": "2024-10-16T21:09:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review about Andrea!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "265f7659-9625-4e65-8ada-20e460ceea33",
"author": "Trey Parks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6jzHpZtKhv2W5OSzWGsSh8o3x6AfuSu66Z9C3KqHPZjYjwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ocean Storage is a great place to store your items, the staff are respectful and friendly. Highly recommend",
"date": "2024-10-16T19:33:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Trey Parks, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2024-09-01T20:15:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c701429a-0f0d-462c-a15d-37734dfbf402",
"author": "Robin Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCsDmbHbG4lujduJBo7Oii16sQgn5cW70LKxul4ZRvVOFfcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-14T18:47:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a48707eb-ac5f-4e38-b32a-1697b7d2e6f9",
"author": "Michael Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlOou8lFffiCnN79N0owH3CHU-uFKbSvXNnSgx3e1xDzXRwm9e=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-14T17:18:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70f06a18-835c-4a93-8a0b-2adbebafd5dc",
"author": "Washington Company Weapons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUI0J5tNlCW6ALM1Sw5EhjLdlxSrUVVO8tR2viCKbZmzySL-0s=s64-c-rp-mo-br100",
"rating": 5,
"text": "This location is the best one I could find!! The staff onsite was very nice and answered all of my questions and concerns honestly and accurately. Andrea will always get you straight every single time",
"date": "2024-10-14T15:37:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Washington Company Weapons, we're happy you found our staff to be so supportive during your experience here at Ocean Storage!",
"replyDate": "2024-09-01T20:15:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1aa9f892-ab78-4695-90b1-58ffe23dfc23",
"author": "Kevin Blanchard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEUsym3hQn9LeohiRLjGWsgxBJK13LlT28FJ4pLCqyBzv7OQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea was super helpful and very polite. 5 star top notch service!",
"date": "2024-10-14T15:37:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear that Andrea provided you with such a positive experience!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69ef599e-3572-4d6e-98bd-7d4fbf293318",
"author": "Ivy Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8gAMBXlTA-mKpG1Ygp9Qy_RILVsZT4rJIQlKm-OPoUuZQAlPm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful",
"date": "2024-10-04T07:14:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ivy Robinson, thank you so much for your high rating!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f10600e1-2e79-4a2e-a25c-c1bd212f9d16",
"author": "Keren Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU38PM7Ldvo8UiwafkwXalY2-yaOKCBGb26z0px-zUQoV3OqxYG=s64-c-rp-mo-br100",
"rating": 5,
"text": "I must say Andrea In the front desk is an amazing woman she is so kind spirited and a very humble person she genuinely cares I’m battling with cancer and she has been encouraging me literally every step of the way not just business but as a True Woman Of God and I greatly appreciate her a lot this is an awesome company having her is the best thing ever she makes a great asset to this company.Thank You Andrea Your The Best Ever Your New Friend Keren Taylor",
"date": "2024-09-30T21:45:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for sharing your heartfelt experience, Keren. We are incredibly grateful to have Andrea on our team, and we're touched by the support and kindness she’s shown you. Your words mean a lot to us, and we’ll be sure to pass them along to her. Wishing you strength and encouragement every step of the way.",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "68e698a0-12cf-4d23-b630-0e880fbb1efe",
"author": "Samantha Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJECvvWw87pU3UI4aP9nPX5FL-wDihr05x1m26PE9j96fkVRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was very pleasant and helpful!",
"date": "2024-09-30T18:09:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Samantha Davis, reviews like this give us motivation and help us ensure we provide high-quality care!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fdb647db-593e-4f0e-9547-b68e82a6e9d2",
"author": "John Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMRdvdTRv1fIL7zkjzPBLGcSdmjuBD5puuo4TErPJBxtZRTNO0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea always informs me of special rates and events being sponsored by Ocean Storage. Only facility I will ever store at.",
"date": "2024-09-30T13:39:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for this wonderful review!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "738b0de0-360b-4536-bca5-faf07588b2ab",
"author": "Giuzzy Duc",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBYKZyNIUc55Y2KNsvWfR0Dqox0bPZJABhbkr3eLo2V80tBS_m=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea is the best , Really good experience, smooth, god location, affordable, and clean space",
"date": "2024-09-29T15:03:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Giuzzy Duc, thank you so much for your positive comments about Ocean Storage!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "e95953da-6826-41f7-b525-ef0c5ab0b8d1",
"author": "Ja'Net Sankey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuWOQa1p50-gUUVOQSS1D1JRa7sTENhfVvkEQNKxgBIrv5ecjk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It was a good experience , if I had to do it again I would choose them . The staff is very friendly and professional",
"date": "2024-09-27T13:45:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ja'Net Sankey, we are very happy to have provided you with such a positive experience!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2150b67a-761c-4c03-b502-f9395ce5be10",
"author": "Pamela Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdVj52wpJA7ISWbPSQQbTeSc7JXZ1xEmF33QlW4dVVo71Lk_bfBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-23T07:38:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa4f41b7-b588-4cd2-b3bb-acc961d5988d",
"author": "Cristina Jerome",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_LgLzvGTGh0_Igico6hfPe2Jesgq5yUs98HW-EVWrU20l6hCz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cyndy is an angel! she gave me a tour of the place, recommend a spot and i signed up on the same day. 10/10 experience",
"date": "2024-09-21T15:56:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad that you had such a wonderful experience with Cyndy!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b5cc5da-1b7b-44a6-aa4f-d0da03d1fdce",
"author": "Ryan Reid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJc-pMwOaLdoIdDj1aXCwMP3SWGFERahTglFlaUhq7hP1bx9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and helpful",
"date": "2024-09-19T22:52:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ryan Reid, thank you so much for the positive review!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "63aa0307-be53-46be-a705-cc5bdc74f3e4",
"author": "Junaliel Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLafp6ZDx9W73mUB_5Xv1znLBPg-FjFyA9aizxKHPmkH0lq9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a unit here for almost 3 years, very safe, service was always on point and straight forward… highly recommend!",
"date": "2024-09-19T20:26:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Junaliel Perez, thank you so much for the positive review!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "51e08ba9-ae91-42de-bf9d-4b5edde04f7a",
"author": "Niyah Bullock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSCdYlj1flbgKVqdKwTCdA_NsAuWjGvNEy3dn39VMn0XGcJ3hY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea was amazing! The tour was great and she explained everything easily!",
"date": "2024-09-19T19:39:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear that you had such a positive experience with Andrea!",
"replyDate": "2025-09-01T20:15:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37c88b19-1965-4628-94ad-0f96f99b1532",
"author": "Angela Ang",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwAmnhpdZiEYcyLoQpyxICgFCLUYdSTig_NB2-h6waa3fY3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-08T13:04:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating!",
"replyDate": "2025-09-01T20:15:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3bd47b69-91b8-4320-9c77-866151d29799",
"author": "Jason Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqL1YdH7uwQDDhhs4lFkYKuzg1Wl5kWQR7IjQ8vCxOVfDmypY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful. Awesome place.",
"date": "2024-09-06T13:40:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jason Stone, thank you so much for the positive review!",
"replyDate": "2025-09-01T20:15:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50a8216b-dcbc-4024-bd77-4003b6b0b55d",
"author": "Nigel Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfquDDsD8KDKKsJGJPXDCZuFuADFww0NofIZWAQwXo-CzYAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!",
"date": "2024-09-06T13:40:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nigel Allen, we are very happy to have provided you with such a positive experience!",
"replyDate": "2025-09-01T20:15:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c1973a19-8fde-4f4a-bee4-46f165348946",
"author": "Jon Burton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHsH2EEJ-c4SwusO-tBWZUe-v2nrsazZTFLFzoBIq8xfSmanqZbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-04T17:25:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2025-09-01T20:15:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c802f44-d5ee-4182-82a1-faf3a21e84c2",
"author": "Don Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW45t4hZRbpa6pWSbMNKXMq6Ln811rs4G3KofC6Xim06q4yn9Nt=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-04T13:45:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "175b6fd8-2ae4-4592-b027-614e6468dc1d",
"author": "L.T Yates",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxeFMrwLHkgQY6_H8TU5x3aWsq3LMO_0ZLMnlhwq09eOU6T8yS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent peoples person",
"date": "2024-08-31T15:38:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pp Gang, thank you so much for your high rating!",
"replyDate": "2025-09-01T20:15:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1be3fd4a-27fe-49de-a2c6-88c1d4ae0362",
"author": "cherelle brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIt2e_wxHI3TsUuArzuvom8wEo4odUfPrkmvKa6Kf1S4miLqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The store manager Andrea is the sweetest. She helped me get a great deal ☺️",
"date": "2024-08-29T17:22:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cherelle, we're happy to hear you had such a positive experience with our team! We hope you have a great day!",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b25f93b6-d160-4619-a537-c076de23703c",
"author": "Pebbles Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgngtfIJXa74v-AfflEvL-yU_-P0_bPG4m8LbL1O5u26APVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I can’t recommend Ocean Storage enough! This place is clean, convenient to get to and and I feel it is in Safe environment. I can’t say enough about Manager Danielle Marchi, I seriously don’t know what we would have done without her. She helped us choose the right units for our needs, answered all our questions and made sure we had a smooth move in, under very stressful circumstances. I was in the office several times when other customers came in and she treats everyone the same way. We can’t thank her enough🤗",
"date": "2024-08-27T15:09:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your wonderful feedback and rating mean a lot to us. Thanks for the recommendation, and have an amazing day!",
"replyDate": "2023-09-01T20:15:21.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "88ff6b14-8d04-465c-8538-66c46d45a979",
"author": "Trice Ingram",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_zDvaI4vo4DuhUGLn56PDpb_otIU784g8BO4mEIH5wEg2xA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea Tyson professionalism and kindness was Amazing. She knowledgeable of her job made this trip A1 ❤️",
"date": "2024-08-22T20:17:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for this wonderful review about Andrea!",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f4c23e65-d39e-4f7d-91f7-9056e9df300b",
"author": "U a bum",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfIuxScA7saMaRR51KkfEiV4UmZeBVbP26mwuFoaAJq6OMeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I honestly loved my experience today on 21Aug2024. Very welcoming very homie",
"date": "2024-08-21T18:25:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "U A Bum, we are very happy we could provide you with a positive experience!",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd08ae8f-37c1-4abe-b462-1e63e7692d71",
"author": "Raven Youmans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVQUgsCr4MK7S5QxW64I6mHPhZ3fVOWbO-KbWYjVEqyxv1rvW1=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Andrea and John were amazing in my rental process. Thank you again!",
"date": "2024-08-20T16:52:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Raven Youmans, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44bbc52f-1db6-4262-bf17-0f9723e77737",
"author": "alicia white",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuXeAIVu-Gc4cnDcdwJhxOG5aahsKD3ML6kDYOJOmQgQ-l2bX9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Convenient, clean, and secure",
"date": "2024-08-17T16:40:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alicia White, thank you so much for your positive comments about Ocean Storage!",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "fe00afdb-14e7-4a02-9e06-7fb3371394f1",
"author": "Marcus Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVtTrz0HAvoyhIxB8H3j2pwmBC4M_so2tV9BVGqnZ8hR-IAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I will like to say a big thank to Ms Cindy she was very helpful and easy going and she answers every question i had and i appreciate it",
"date": "2024-08-17T15:44:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thatcoolguy !!!, thank you for your kind words and this wonderful review!",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e61fbfee-5bae-469f-8635-f0a8e5f68e67",
"author": "Jabin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6MDxsLkRiazfTOLR7wHbpAbmDBlvswCdEqwnqB0I8oGhxOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy at Ocean Storage went above and beyond to ensure my storage experience was nothing short of exceptional. Her attention to detail and personalized service made the process effortless and stress-free. The facility itself boasts immaculate cleanliness and top-notch security measures, providing peace of mind for my valuable belongings. Accessing my unit was a breeze, thanks to Cindy’s guidance and the user-friendly layout. I can’t thank Cindy enough for her professionalism and dedication. I highly recommend Ocean Storage to anyone seeking a secure and hassle-free storage solution.",
"date": "2024-08-14T17:01:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear that you had such a wonderful experience with Cindy!",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ded491e7-52e2-46ce-b1c2-7c795dcfe913",
"author": "Leslie Hair",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXc6-oDid04mLHaB50K7xdUXKvxmPEeZ1dEp5BLAcJ-i7SwrNE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean units that are climate controlled. Military friendly business.",
"date": "2024-08-10T10:03:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Leslie Hair, thank you so much for your high rating!",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "455e89c8-a294-4091-82fd-a467a7182cd2",
"author": "C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU--gcnsICuvlhKsMBwuqPwlgrRR96WRdCGyH8tZ_bzJviFruE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, well maintained units at affordable rates. The staff has always been very friendly and helpful.",
"date": "2024-08-09T18:43:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris Bookless, your wonderful feedback and rating mean a lot to us!",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "21503731-747c-4968-b3c5-66daf87e88c6",
"author": "Donald Just",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2NXYiEhz6KxnRSGKwNdDREVBUZ8r8VynzqNmyojKss24jyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-05T20:33:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e58651b7-fdb8-4bdd-88db-2e93b8817aa1",
"author": "Monica Severy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuF5daZUrSkK5eXv7dwK6UA7vngZnKlK9W_FbYInO7FjW-Kw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very clean and accessible. Needs a dumpster and keep bathrooms unlocked for customers.",
"date": "2024-08-04T15:46:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Monica Severy, we really appreciate your feedback!",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "05d5b2e6-d6d8-4b3b-941a-e4f3026e2a69",
"author": "Nicholas Senecal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLE1wyRDewaCgmazNtfoToL856IPwLT1iuaph_pAC1UYvfvhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy was very helpful and had us in our unit and unloading boxes in minutes!",
"date": "2024-08-03T15:36:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear that you had such a positive experience with Cindy!",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "302f30ad-bf3a-4d1d-8ffd-1b6523bad595",
"author": "Ashia Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQFj2f5J7wzRLXqKrsKTB2tR7JIwDA5-Bb8j8sJdTyLVMCakGX=s64-c-rp-mo-br100",
"rating": 5,
"text": "The receptionist was very kind and knowledgeable she helped me out with my questions and storage unit needs.",
"date": "2024-08-01T15:04:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tianne, we are so happy to read such a great review about Ocean Storage! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2024-09-01T20:15:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "64b4a53c-5ff3-496d-a8c1-ecd75e0740a5",
"author": "Kendall Floyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhvIV09Qnwx9sC8qZX7AebF8PZ-uBap-mKIBrpal6mqJULAw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-07-27T10:31:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ba7128e4-3246-4870-ae94-12a3c1d044f3",
"author": "Patricia Oglesby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaRUt4Gb-ag81B1OB2nJSwy-BuPKZJAJrf8aDl2Yi5m8c4rA=s64-c-rp-mo-br100",
"rating": 5,
"text": "To me, ocean storage was really remarkable. The space was immaculate, and my furniture was well-maintained. I would recommend this storage to everyone. I'm grateful to everybody.",
"date": "2024-07-25T21:10:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ac4dc20-bd63-4579-8ecb-45576ccdac74",
"author": "Brandon Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCrYx2x96ZQFmd7MmWqmbT8XKUb_CIW-FtS3-JH4JE_Kdr7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Andrea and Cindy were great!",
"date": "2024-07-25T16:28:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brandon Mitchell, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d907911a-6ad3-4104-8bb9-3076a5e1f3c5",
"author": "Latoya McCray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbatR8qtAgbFYfCoQtKKRKfFRpEYhrFMTPuouEWwz7fRBtLFUP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience when looking for a storage unit. Andrea/Cindy was very informative and also showed many units to help us decide which would be a fit for us. After the showings we were instantly sold. If looking for clean and spacious storage I highly recommend Ocean Storage. Ask for Andrea/Cindy",
"date": "2024-07-25T15:07:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so pleased you enjoyed your visit to Ocean Storage! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2022-09-01T20:15:22.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8a7e2e18-12f3-4cff-8d0e-fec46e1699fd",
"author": "Ryan Springs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_8yiesqWh1rEI3tQSfTQWP93u64piR9F9ka0Cc2bFXaGU3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was a nice and clean place to store all my stuff at and was air conditioned. The stage was nice when needing help. The place was always keeper clean.",
"date": "2024-07-22T17:47:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ryan Springs, your wonderful feedback and rating mean a lot to us!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f34f5ecb-fc87-4710-96ea-30bea8f5dff3",
"author": "Eboni Meeks (Ladee E)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUuj3v8BqziF_U3Ra2tN9B0z8n7xPFLD09KIgaEra_yyazVRU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy ❤️ was AMAZING , patient, very kind and the storage unit is VERY clean\nI would definitely recommend this storage",
"date": "2024-07-06T14:10:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eboni Morrison-goodman (ladee E), thank you for your kind words and this wonderful review!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "43ab3cf5-e9d1-40f0-b4c8-0979ce4cbdcc",
"author": "Alicia Goodman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjVsyxGfGCDdfrvRBAh-zZpKxYHkinHgRRk6zpwGPzszy31rH-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy was very professional, knowledgeable and helpful!",
"date": "2024-07-06T14:08:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for this wonderful review about Cindy!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c3921be0-bb30-46bd-88b3-0ea05dea3d0c",
"author": "Joel Gruber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWL6ZjqElh5PYe35-Zf6TdedSssCQQ_8voLGzGzfR9xrXZ4Ams6Kg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nothing but a fantastic experience! Went in, told them what I was looking for and my current situation, and they went out of their way to assist me. I would highly recommend this storage unit to all my friends and family!",
"date": "2024-06-30T23:27:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joel Gruber, we are very happy we could provide you with a positive experience!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8be08d94-46c3-4262-afe3-4db62752df0e",
"author": "Elsie Pickens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLReRFsyJAtx6iMjS6GT5A_nG4j69CjOu_KYoj72Nao_wkycA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Andrea was very helpful. She showed me the unit 10 by 15. She showed me a 10 by 10 first. She was very nice about changing to the bigger unit.",
"date": "2024-06-27T18:08:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear that you had such a positive experience with Andrea!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9794dffa-081e-4cf1-9fdc-e1203fb59bcf",
"author": "Coach Avery Upshur",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbU_bqpRcGLDoVQgXmVlQ92w4lIsIUjC3aa-1hCBnD6rgyw55NAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Tyson was great! Wasn’t sure what size I needed but she walked me around the facility to view a few different units until we found the one for me. Facility is clean. Location is perfect. Would recommend and refer!",
"date": "2024-06-26T18:45:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Coach Avery Upshur, thank you for sharing your positive experience!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "63a1b883-bc97-43ae-940d-284c6ef7c47c",
"author": "Lynn Burke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJ60jmjC6fMPu3uRgCM8k9dXGyyQMQTjH7mAwowfmki36Cuos=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very efficient sign-up. Easy access and Andrea is very helpful. The place is very clean.",
"date": "2024-06-26T13:53:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lynn Burke, thank you so much for your positive comments about Ocean Storage!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5c0af06a-84e7-421e-960c-8f36ff44b0d2",
"author": "Tiffany Knight",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAzttvKqb8cpi9oJKDLrmwnuM2cN1cu2fW-wRQlVjtj8hMpbUK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea was a joy to work with! Viewed the unit upon move in and it’s very clean along with the whole property. I 100% feel safe storing our belongings here. Definitely recommend!!",
"date": "2024-06-22T17:26:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tiffany Knight, we are very happy to have provided you with such a positive experience!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "72040f44-2ab6-46d7-a5f3-a903f4d1f6be",
"author": "Ta'Shae Hosea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYd7oG7gFFV0Kgp5nzN2c7u7jn1qH5HaVvO5xnHR1XO3caNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and secure facility. Great customer service. Love that there is a van accessible at this location for moving needs.",
"date": "2024-06-21T17:38:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tashae Stephenson, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c70d0487-b581-47e3-824e-ca74c0984b6b",
"author": "Rodney Butts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-9pyzmzc0xa-wSk6M6vCy7zURQ9e7Ril_Bhz3O1qslvu8akMo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-06-21T17:12:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8146612-ff2d-42c5-9e16-c140d231ce9a",
"author": "Jeremy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX42D-TrpOcPHBx8qUkohIdKTZgGqE5MFI6Lr3z5K7b_vEFJZYt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people and a great place!",
"date": "2024-06-19T19:20:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeremy, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff1919c9-aeda-40ec-8289-168268c29f63",
"author": "Mariah Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOBqu6kqAXpDOgDC9NO6a1h8UdSY_WDi8T37mIZHDOsC3G3RvX=s64-c-rp-mo-br100",
"rating": 5,
"text": "very good customer service. also veru optimistic and very helpful to my needs. many many thank yous",
"date": "2024-06-17T14:58:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mariah Williams, reviews like this give us motivation and help us ensure we provide high-quality care!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17d47b2c-17bc-417c-b965-173e4934dc54",
"author": "Marta Rollins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0PBzVs8L_t4Dl8vrn74ofAPriMTqQvY9PzZdGFWXt2J-pjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "#1. The staff very friendly, knowledgeable, polite, answer the questions very smartly. Iam feeling very happy I do not have to worried about my furniture. I spoke few minutes ego in ocean storage in Butterfield to Mr. Kallen and the other staff;\nMillion of thanks\nThe best staff.",
"date": "2024-06-16T08:23:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marta, we are very happy to have pro If you have any further questions, please give us a call. We're always happy to help! vided you with such a positive experience! ",
"replyDate": "2023-09-01T20:15:22.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "fb578403-ad35-428f-bd42-a1d9a93465a7",
"author": "Yanya Cason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwdkbFi34yCWfV620yWiYMIdiL0j4Fvzc8N_E-5he4DsFEoFc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-14T17:33:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3a81aaf-7f91-4b85-987c-5df76335a4c5",
"author": "Denise Ball",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9b5V5kwvj3wmh6shwKDfMib5ZEKknf3G1YWcsqiz8g5rY_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea made the process of renting a unit extremely easy. The storage facility is very clean, temperature controlled and modern.",
"date": "2024-06-08T15:40:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Denise Ball, we are very happy we could provide you with a positive experience!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "60352d12-a9e9-4db9-915f-4ec25f1c0b34",
"author": "Starfait",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1CKj-IvbU34P__7N3tDrw52FuVSg9IhQKTpqHWvWp7W6rAsE7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea is goated",
"date": "2024-06-08T15:40:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review about Andrea!",
"replyDate": "2024-09-01T20:15:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09d5e759-eeab-44a3-b973-85d5d348ed53",
"author": "Claudia Delgado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOaWfdvzVD8PqiRJTdhX3JXOCt_UYgzgwJHroDRSjesOnRQ2PAKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy at Ocean Storage was just AMAZING 👏 MADE MY DAY!! POSITIVE ATTITUDE!! GREAT VIBE. had me laughing up a storm.. customer service was EXCEPTIONAL 🥰",
"date": "2024-06-04T17:27:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Claudia Delgado, we're so glad you had such a wonderful experience with us!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c4de021-2e0f-40fb-8e53-ec089f5b0308",
"author": "lexi rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSvsJmjCSJM_prQVBw3Tr-hNG567fJl_EPU04Ywf4Q_KGvvik=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs. Andrea was extremely sweet and helpful. My husband and I loved her engery, as well her kindness to show us the different size units and prices.",
"date": "2024-06-03T19:52:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review about Andrea!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2528966a-a16d-4801-8996-8e8c26b8a8e0",
"author": "Latasha Vickers-cox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7cARY_Pbtg4pJO2egx82JR059UQQZGsHKWsgIEyWnnKAOH6fMHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy has been amazing throughout our entire move to the Hampton Roads. She was helpful and informative. Thanks Cindy!",
"date": "2024-06-01T13:09:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Latasha Vickers-cox, thank you for your kind words and this wonderful review about Cindy!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "30c4902d-ec95-4ac5-a604-e17c17776921",
"author": "Joel Carrillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGV3jikuIZto9H854CB3nI5DXwTqf4LQfa451lXt-econM9xvJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-30T17:16:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8af7da61-e224-422d-a0f4-56ad4042db49",
"author": "Kimberly Nickerson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItbMKkpwdQkrK_1WmOdDsErBpTxb_1hZLSSK1cjoo940pZww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ocean Storage North Battlefield is so nice. Temperature controlled and sooooo clean. Easy move in-N-Out with the large carts. Front desk is always helpful and kind. Rates are great and they support their community!",
"date": "2024-05-29T20:43:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for this wonderful review! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a2c9e23f-0b56-4c05-9e73-20844d69959e",
"author": "José Carrillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXT8CUStEE_Dmv9GVvD6ASmIIpQUftk35ac7fgZnr8U0EumIofA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The attention was very nice and Cindy she gave good costumer service it’s nice place",
"date": "2024-05-29T17:18:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "José Carrillo, your wonderful feedback and rating mean a lot to us!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6a821e6d-8095-4acd-9e81-0157e9b11ed5",
"author": "Lana Janolino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWz5dPAr5nIlTFD1JAhFLYidkUT5ndRkjiqKHuBUEBsgYsXhvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss andrea was awesomes faciltt is ver clean",
"date": "2024-05-29T15:14:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lana Janolino, your wonderful feedback and rating mean a lot to us!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6b75eaeb-1b7b-489b-a01a-c359983f06e6",
"author": "Victoria Blueford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL01ZfClqirh-am520D0E5hBsPJpl-B9AtnHNXBPcGSWy4NsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea Tyson needs a raise! Ms Tyson always has a wonderful attitude and is so helpful each time I need help. She has made my experience with your company an extremely pleasant one!",
"date": "2024-05-28T18:39:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Victoria Blueford, thank you for your kind words and this wonderful review about Andrea! We're so happy to hear that you had such a positive experience with her!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "874000c0-c413-44bb-8c52-09c2b2235dfb",
"author": "Josette Whitfield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDdwzGT_pNc4-Mep6ggWVQHwRD0t5a4vq6xSWUs05MPDDZ50U=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mrs. ANDREA always takes care of me and my family. We have been with Ocean Storage since this office has opened in the year 2020. Never a complaint that was not resolved. Always a friendly welcoming environment.",
"date": "2024-05-25T14:32:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Josette Whitfield, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a87cac9a-9306-4f01-833f-4aa94216d96f",
"author": "Melleny Hobbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbeao9RKWjP2q8IByfb-gutuc75fWW8YxN-ob24sfRJxY4ou0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea was beyond helpful. Made the experience as stress free as possible. Very professional and accommodating.",
"date": "2024-05-23T17:05:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear that you had such a positive experience with Andrea!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5fd3e1d8-3bca-495c-8371-7c699931c4fc",
"author": "Sarah McCaughan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpuv-pXWLVIoW_o9SG9LvlS5ir5kwMBSY1PQDgwZcvHzM0NVwR=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They are very nice, reputable and very economical.",
"date": "2024-05-21T02:14:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sarah Mccaughan, thank you for your kind words and this wonderful review!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b41ea2b3-40dd-4755-929c-058494cafa52",
"author": "Angie Wegemer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjPK255Okt7OHvZ0tC73Dn4L-a_4ZE0B3eZLmxy5pgExFJMjkF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The manager Andrea is awesome, very friendly and somehow manages to remember my name even though I hadn't been in there in over a month! The bathrooms are clean when I've needed them, the facility itself is spotless. I haven't seen any trash in the parking lot or inside on the first level where my units are. I definitely feel like my stuff is safe and secure in this location. Highly recommended",
"date": "2024-05-16T14:15:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for this wonderful review! We really appreciate your feedback!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "9136e64e-ac3a-47e5-81bf-112b43315ded",
"author": "Speed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOEFvebcahHYwRhD9rl2SZ5TPN2nh913B8xje86RQnCa23SMi-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Facility is clean, climate controlled, and well lit. Andrea in the office is super sweet. Would definitely recommend.",
"date": "2024-05-14T17:54:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Karrah, your wonderful feedback and rating mean a lot to us!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1671d3b8-ab75-44c7-bbf6-1ed77067739e",
"author": "Cliff Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7_m-dUR_943bonIV-nA_DYXWZgOg10S5YMCB7hB1ohjdVbpjx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outsanding",
"date": "2024-05-13T13:29:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Julius Billups, thank you so much for your high rating!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "afd33143-90d9-451e-b646-005041389f90",
"author": "AboutThat Time",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUu2di27EdlFnTXb5pK4W-KUdH-ZWu2MUsotZPmqfXDxNtAEeO8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea is fast, friendly and proficient. Units are clean, cool and conveniently located. I have had no issues with accessing the building when I need to. I will likely use Ocean Storage again in the future should the need arise.",
"date": "2024-05-07T15:24:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Aboutthat Time, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "626d63d0-ef53-453b-a89f-f6c81bbb7728",
"author": "Yo Ace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxm_MH1O9Fws-SMF2y9dWQzzdNxG_-wp-j61ER4KXNlcC-HaixMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and pleasant thank u",
"date": "2024-05-06T20:53:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yo Ace, thank you for your kind words!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "162105a1-03c1-4ea8-98f2-9b882bb9e0ae",
"author": "Chanell Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhuBtxZ2rFlQgALrImJ9qkSGwwItiw082LDVYldK8EljhrVkoc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice place Andrea has a amazing personality. Keep up the good work",
"date": "2024-05-04T15:29:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chanell Davis, thank you so much for the positive review!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "631017ed-a8d8-41d9-9436-6d6851b61644",
"author": "Heru Asante",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqUdjjZJF4E-Zrfr-aIgxjj-JrtDkvx-1OdaZ30iR1zr5KkhNG=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great location great staff great property mrs Andrea is absolutely amazing. Thank you",
"date": "2024-05-04T13:52:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f9dc183c-3b89-42de-8601-ce95fbefc43e",
"author": "Ellainia Wilder",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVil9QfCzOzbpm6_BorhjVS0-O2tul12c2UzDn21GzDXAD-EVtdAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We went on Saturday morning, May 04 '24... Cleared out my daughter's storage (a few things left over from her college days 2 yrs ago) and closed out her account. The attendant was so pleasant and helpful. I didn't get her name (curly blonde), you've been AMAZING! THANK YOU SO MUCH!!!",
"date": "2024-05-04T13:21:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ellainia Wilder, we are very happy to have provided you with such a positive experience!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "addd65a7-6f74-45a9-b316-12d6d32ae9fb",
"author": "Andrew Tyson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJslIyxE_Hv0cd3s1ZfIN4eW1fk6Odqtou4wRIiNATBXGLLhg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was looking for a storage unit for my mother...Andrea was professional,friendly and courteous. She spent extra time ensuring to answer each and every question while showing me multiple unit options. I will absolutely recommend Andrea and her property to all my friends and family. Her facility was very clean and secure.",
"date": "2024-05-02T22:33:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew Tyson, thank you for your kind words and this wonderful review!",
"replyDate": "2024-09-01T20:15:25.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a6b37a87-ae15-464c-b3bb-da5bbd46f389",
"author": "Nona Lane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzgdtM-bWmcdw6-CUMfYSLqTUVboh-fqVT1imVYrBDD_lqRIM=s64-c-rp-mo-br100",
"rating": 5,
"text": "The personnel is very pleasant, knowledgable, and helpful in providing assistance with my move-in. I’ve used in the past move 2yrs ago. I definitely recommend the facility to others!",
"date": "2024-04-24T16:03:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nona Lane, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45eeeabf-4647-4d95-8be0-6ac0b4893007",
"author": "Tony Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGTr0-yposTrGgF9-N4x7aNxLUiXOcyY6Q7EGCkNbtqNsaVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-24T13:59:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d81891c3-e50d-4649-8725-77e4f531222a",
"author": "Monica W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAx5zQHA89C4p2tKZx9umA-mSLV1f6Kdm9fcJNuLHiOYdzF_o=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome service!",
"date": "2024-04-23T21:33:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Monica W, thank you so much for your high rating!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6fa19916-b7de-463c-82f4-749214e33fe7",
"author": "Sky Terry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7uxVwwKWwETaGwwa85QlqzFcQ97QxJ9LZLiXHc71r7r5VLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly staff, they were happy to walk us around to see multiple different units to pick the one best suited to our needs. Perfectly clean facility, temperature controlled, swept clean, all the lights working, etc. We are happy to continue to use their services.",
"date": "2024-04-10T17:54:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sky Terry, we are very happy to have provided you with such a positive experience!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5bdc61b5-4cc6-493b-8a33-8f3aad327eb0",
"author": "Elizabeth Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSGrMYdAPDkOjplxIViVC5IBVrzWaHFfVzJFlXsRT-ArcYfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility is clean and unit(s) spacious. Customer service was very helpful when setting up and moving in. Fair pricing.",
"date": "2024-04-10T14:36:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elizabeth Hill, your wonderful feedback and rating mean a lot to us!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "af4e5c78-ad31-4b84-b84c-99db67325450",
"author": "Eric Weinhardt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWi3WonmyBTCa1K0K5vw4fYHrOQrHLpfQHvZwMIfBPPycidg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience! No issues with vermin or bugs getting into my things which has been an issue at other storage facilities. Extremely clean and staff are very helpful owner is normally around and is very personable. Will definitely do.\nbusiness with them in the future.",
"date": "2024-04-08T19:43:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Eric Weinhardt, we are very happy to have provided you with such a positive experience!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "30fd1257-6216-4f8c-b473-df84ba581150",
"author": "dougheather williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqGYU0lo4pQsnqQciMZIfdN-4RrYmVPcuNjr4L1fAXxfeqfl5J=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to work with and awesome staff who are friendly and extremely helpful!",
"date": "2024-04-06T15:14:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dougheather Williams, thank you for your kind words and this wonderful review!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4511bce0-561f-4566-af87-760e9082955f",
"author": "Isaiah Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKC-BVusQNtzXPP4fIKGvI9tXNOreU1xtmAuAKJrNUyUxqOvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10",
"date": "2024-04-02T20:42:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Isaiah Jackson, thank you so much for your high rating!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44aba8de-4db6-4e6f-840e-8039ad64b30c",
"author": "Kashif Toney (StarrGlobalM.M.N)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbwAa2qsrjPmmGTFa0ASuXuYD_tzj0bmID82uJrxQbLirDUuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, answered all questions in detail. Would refer or recommend to anyone moving or just needs storage space.",
"date": "2024-03-12T20:56:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kashif Toney (starrglobalm.m.n), reviews like this give us motivation and help us ensure we provide high-quality care!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bd172fd7-20bf-439b-b33e-3f691b69e5f4",
"author": "Keshia Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVd0Q_O2SxshnbZ6q1FJKRVA_yINnL8t4pCwIGmrU07VghxfsRF=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this place and would recommend this place if your looking for somewhere to store your things in a storage. I would definitely go back when I need a storage again. So I needed a storage place again for moving and I went back to Ocean Storage because they was so good to me. Very nice and polite. I love this place so much. Thank you guys again for all the help.",
"date": "2024-03-10T18:57:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keshia, we really appreciate your positive review!",
"replyDate": "2022-09-01T20:15:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7c95069-9365-447b-bb14-0e8097b204c1",
"author": "Tracy Taylor Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjmb7qmYrwCSoD8lft2PifxinmNzOdW9oYH4SoYdTDXUdYdXN0=s64-c-rp-mo-br100",
"rating": 5,
"text": "The front desk staff was wonderful. John was friendly and knowledgeable. He was patient in giving me tours. The facility is clean and protected. Would recommend!",
"date": "2024-03-08T22:18:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad that you had such a positive experience with John!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "df0acd46-ab87-4bcb-8db4-4107d72db5e8",
"author": "Idrina Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjbnKeAJ96_ncIG5Sn0kKxVhbdYSCxMJrIuLz3_FzQfQCCfX7ctQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-14T20:21:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a78f0ec-68f6-4b23-9212-39a37f225bcc",
"author": "Logan Banks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0ZdCKr3QsJrCpz7H-KHNKhkAFX9GWTZ_Qg4gRUh0sYnLzOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleased with the facility. Easy to access, always clean, friendly staff. The only negative would be that the moving van/truck was available on the weekends when I moved in, but now it is only M-F. I rented a U-Haul, but would have appreciated the convenience of being able to rent the ones on location.",
"date": "2024-02-13T14:25:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7ec93d35-ea9b-4451-b551-658487d4a00d",
"author": "Kim Carr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF6BQIJ0cdTJQUE4U7csXZMKaNDPh81WWHvXx6ysjBWDSmpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Enjoyable conversation. Met all my needs.",
"date": "2024-02-05T12:54:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "677a0f94-11cf-4d8f-bc87-32c4cf73994f",
"author": "Exclusives Plug",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYgXDSC5rc6WHkzYKpuZ95HRrTMXBQIHXev69oZl6_0ESWUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "MS BECKY is so sincere and understandable. I’m active duty military and she worked with me on several occasions. Absolutely love her! Their prices are super nice and unbeatable. I recommend.",
"date": "2024-01-29T19:13:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Exclusives Plug, thank you for your kind words and this wonderful review!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9b80c172-c095-48ec-9280-3a7bc7f55907",
"author": "SelfMade Rip",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-KLDxJqFIKQiZ4ERQqO2Y2VkLwdRM3DLQHCGB7CqmUCy1hKfm=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was helped with getting a storage unit by Andrea and I must say she gave me the best customer service I could ask for she was very helpful.",
"date": "2024-01-29T15:19:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy that Andrea provided you with such a positive experience!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "04b106ef-0076-48a0-bf90-24b6b2150100",
"author": "OMGxJasperr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7hkXSVgUNAjDpzS51BjHMvsoudZDMJgP4JKscDPtIDm4oCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-24T15:16:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1099309b-2bb4-4720-8ac1-cf5f92ab6ee3",
"author": "J Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhmjR8-RfagqYsBqIYXF8ULBLcR681xMiI4QgGe0bhs_VWT6w4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Donna and Andrea were amazing !",
"date": "2024-01-05T15:30:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad that Donna and Andrea provided you with such a positive experience!",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2c88fa6-08a6-4782-a05b-06f0d0277e08",
"author": "Vaughn “UglyDuck” Cartier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVs6aRCB2dMel4gzHVGmCRwPvmLsLOSbok3-bI_xQyl0FxpgnHx=s64-c-rp-mo-br100",
"rating": 4,
"text": "The facility is advertised as temperature controlled, its cold inside right now, because it’s cold outside. If there’s heat at all, it doesn’t feel like it’s being utilized.",
"date": "2024-01-04T13:11:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Vaughn, we are sorry to hear about your experience with us. We take pride in providing an exceptional experience for our tenants, and we'd like the opportunity to address the situation you have described. Please reach out to us at info@storageasset.com at your convenience.",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "1d1d6884-80c8-426a-b04c-8f5edb4490af",
"author": "Trina Awe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCZMeta8c23OHfvg2jOBlNITN3YSXhmKw8-LoKtJdfXeOdHBGU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-22T18:36:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2024-09-01T20:15:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb270ed7-cbbb-4d74-98b1-37ad794400d1",
"author": "Ironman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOCn2iiwqP4pxX1eJRRP4Vp19bABuk1AdMsZN_pGgPM2mM3Evm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with Andrea at the Volvo location\nVery helpful and knowledgeable.\nWill definitely use ocean storage again",
"date": "2023-12-21T16:35:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear that you had such a positive experience with Andrea!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1c293841-9d27-4cc9-9086-5f1878b34b55",
"author": "D C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBZPT6_0syvAUc-qklf8bwyG0ZlIqVT-B2Rlu0YHYETsVyyGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Cindy made my first storage unit rental easy by clearly explaining the process.",
"date": "2023-12-06T20:09:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear that you had such a positive experience with Cindy!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9a88307b-678f-49e2-a647-ac798d1a50d5",
"author": "G6 XXX",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJ6a22AsP9fRFztRvS4aIZbvTSCs5TjauXeerm0jiJpoekpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea and Courtney, helped me wave a late payment and were nice during the whole process! Great customer service agents! Chesapeake location.",
"date": "2023-12-01T18:57:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "G6 Xxx, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a3da2713-9f51-4dfe-a23a-c8d0691ccb63",
"author": "pamela jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD5NPD6ePrm3MY6ANyxILWuWS2Lbdf6ehEmeKBUMeGuuuePKRuzA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I APPRECIATE THE LIGHTING THERE ITS CLEAN THE UNITS ARE EASY TO ACCESS I'M SATISFIED WITH MY UNIT",
"date": "2023-11-25T19:33:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your feedback, thank you!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "66e49abd-84cb-4151-996d-89e826f3ddd2",
"author": "Jamel Asante",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQO6uboTSzeBJUUj3BEELLDuFY2XIRKXmSbz1szGCwxNG1Pak=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-11-17T02:19:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "99e766f5-585c-4476-93ba-4875a9caf289",
"author": "Wade Moorefield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVApc3PhMbBSiPOgfP-GGZ2cZpuiS5XRogfgfwbjqdEAP9HRpKk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Cindy was easy to work with even though I changed my rental start date several times due to a delay in my move. Nice clean facility too!",
"date": "2023-11-10T17:08:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "10dde9ac-5b5d-4aa2-a7cb-a149f59ca86b",
"author": "Grisela Colon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlRDZ77jwXl9Y0exVPEgDxl5sA_XuuPCcT5OESgW4rNmCRnXD_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and very professional. Thank you Donna and Courtney for all of your help. They deserve a good raise!",
"date": "2023-11-09T22:08:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Grisela Colon, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "573be62d-6197-490b-b93d-d9bc786f21a8",
"author": "LaGuamna Clemons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItJz0igRMstgya_wWr0LloJMykLcNC5P8XNNq-skesXGIP0IE=s64-c-rp-mo-br100",
"rating": 5,
"text": "The representatives of Ocean Storage in Chesapeake, VA, who assisted me during my visits were polite, courteous, and kind. They even called me to see if I still wanted the storage space a few days after my first visit, during my process of thinking things through. However, I also had been extremely busy and had not followed up right away. I appreciated this call because I wanted the space. Everyone was wonderful to work with. I also loved how Andrea assisted the new employee. She handled her with care and understanding and walked her through how to do things. The new employee was very nice as well and did not forget to ask me if I needed a lock, in which I did.😊 They were such a great group to work with.",
"date": "2023-10-28T11:57:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Laguamna Clemons, we're glad you had such a wonderful experience with us!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "2e50e082-6e75-46e5-8bcd-22ec3ff1a716",
"author": "Rochelle O'Meally",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPGElTTfzOoD6ZNqr-rPn4dPoPkin9UmpE0tPacEK3HPa6=s64-c-rp-mo-br100",
"rating": 5,
"text": "From day one of renting my unit I had an excellent experience. I was given a tour of the facility and shown the different size units and prices. I was able to make an informed decision. I let them know that I’d be moving and would need to rent the van and they took care to make it available on moving day. The facility is clean, has security cameras and is well lit, so I felt safe going in and out of my storage unit. Thanks to the ladies for making our first experience with renting a storage unit painless!!",
"date": "2023-10-26T19:06:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rochelle O'Meally, we're glad you had such a wonderful experience with us!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "213f976b-42c2-4389-9dda-e8ad9e45e2fd",
"author": "Eugene Ocron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWOha9dfHZsVKW-0nF29jHUPTqhi6fFNVUeyRr2J4zU7uK02KH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spoke with the manager Danielle Marchi and rented a 10 x 20 unit. Very friendly, knowledgeable, and transparent.\n\nThe rates were much lower then other storage companies in the local area comparing apples to apples.",
"date": "2023-10-20T14:53:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eugene, your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us!",
"replyDate": "2023-09-01T20:15:32.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "c190e27d-150d-4e0b-8b77-30d9aa397b85",
"author": "Tiffany Jasmine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI06KM_WUml6vuIg5aniKcVi88yBlm599HnC4zOQ6nJfKP4A08=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had the pleasure of working with Amanda and she was amazing. She gave me all kinds of additional information and made sure I understood everything.",
"date": "2023-10-19T21:15:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so glad that you had such a positive experience with Amanda!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac49bc87-d01f-47a4-a634-84a1be4d5244",
"author": "Tiffany Dail",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtb386ftkFPfTROACplac7o26j9xLAxQDbzM_2Tw5RBcyg0Da5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Danielle is always friendly and helpful. Took the time to go over rates and sizes.",
"date": "2023-10-19T11:03:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tiffany Dail, thanks for your praise and kind comments about Danielle!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "02469c0a-4c01-4a56-a4ae-51facdd43bac",
"author": "John Virginia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUn7Eo98CVmYSLt8-iHbkOIBfnLFvuiaIQ8nIGSKNSY_WEqSZI_=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I needed a storage unit and Danielle was so helpful. She is very attentive. The place is meticulously clean. Everything is climate controlled. And for how clean and climate controlled that this place is the prices are really good.",
"date": "2023-10-15T11:05:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John Virginia, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ef95c779-bc3b-4865-af7e-a3acd8693075",
"author": "Lo Dortch-F",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrE5fWB2KTu_kyNGGasaY00AdgQQy3n41qG9_QRD5-1vsR2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facility is World-Class care. It’s very clean and excellent customer service. Shout out to Donna & Shanika for stellar customer care. (Fletch)",
"date": "2023-10-14T10:08:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lo Dortch-f, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1eb7b2cd-8dab-437c-b823-6c6af635c95e",
"author": "Ashleigh T",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9WWRzj5paMefgjC5U-WveM-2-p0mpP454ThXMWpX_SceA4PNM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle is the best manager ever!!!!!!",
"date": "2023-10-07T19:32:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ashleigh T, thank you for your kind words about Danielle!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d381d935-2462-4f2c-8ade-e9b46ac48c1e",
"author": "Ebony Locke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMa92MfFqLexwcz6-xLYievDBb4f_U4ryunE9x-QpKKwEFzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-06T13:59:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "31ce7ab4-130d-4164-812e-d48a28c16db1",
"author": "Jennifer Nolan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsanMqazp6Ikmo6Zw0vpoHlNA70wb7udLC_qH43DKVj3DPQCwxow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean new building. Very nice employees.",
"date": "2023-10-02T17:46:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jennifer Nolan, thank you so much for your positive comments about Ocean Storage!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6922641c-e8c2-4e11-ade6-95de6e0ee362",
"author": "Michelle Cabaniss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMxkq-pMFc8WjcUoUqYQrIrsvASbDTjBNKzdKd3T2zj4CKlw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Danielle is such a pleasure to deal with! The facility is always clean. Bathrooms are always clean! Made the entire experience wonderful",
"date": "2023-09-23T14:17:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle Cabaniss, we're glad you had such a wonderful experience with us!",
"replyDate": "2024-09-01T20:15:32.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "e424d83d-3e66-4ac7-868b-2cf58f86047c",
"author": "Erik LaMere",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocId8qLdeemDrLA-51IpxjY1Vk6UB2VKrTQc_GFrOexeGmlhng=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean and well kept storage unit with a helpful staff and fair prices!",
"date": "2023-09-05T11:45:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Erik Lamere, thank you so much for your positive comments about Ocean Storage!",
"replyDate": "2024-09-01T20:15:35.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "03b3d224-077c-4d08-89a2-0e99513ef18c",
"author": "Desired Skull",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgYC3a1Uz6QeYKTKXr6YITvr4YezHSTrJpK-P8Ou-FemORhKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-01T18:35:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac9e0020-608a-4752-bc8a-5a5f28e2a982",
"author": "Kat Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzcyiLQvmN6oGdIES1dqcNwRbbggDi9IwWv2hBjtmhvPN3WCwi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle was great. we needed a storage unit rather quickly last minute. she made sure one was available in the time frame we needed and held it til we were ready to move in. clean facility, bathroom was sooo clean, and nice and cooled with a/c. if you needed storage 10/10 recommend. also gave military discount so thank you 🙏🏾",
"date": "2023-08-31T17:45:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kat Taylor, we're glad you had such a wonderful experience with us!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1446e158-1cab-4cb9-abd7-f6caa9b24a72",
"author": "jesse machnak",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0qU_mt-ShCdONQdvqKg95GBDs5CGLJYDJ5Gf_4C7ii1ca8AL6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very understanding and accommodating crew, easy to work with and kind.",
"date": "2023-08-23T14:06:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jesse Machnak, your wonderful feedback and rating mean a lot to us!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "20295f30-5039-499c-a4c7-ace0bf520b8e",
"author": "Bardi Blanco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi0U2AMvWh6XHMjfC_U3yDSiWIObIGGmf8wpxo4b-9RLHe=s64-c-rp-mo-br100",
"rating": 5,
"text": "My customer service rep Danielle helped me out a lot she was very useful she helped me with everything and I definitely recommend my family and friends and I would also come back in the future thank you Danielle With Ocean Storage!",
"date": "2023-08-22T18:26:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bardi Blanco, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "801956f9-8b8d-4013-908a-98ff324904c8",
"author": "Reagan Brownlee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlJZIZLiqkRO3hMPcjrGiAjstPqCoKPLvB1jqY2otv89yoLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-21T15:19:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1f39f4e3-0cb4-435f-91b7-7808b899a526",
"author": "The Defaults Jonesy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXNWvxpIFogw4GZnqZwvPKeAm9ov44uyHswzf1QS3wXJ0rn2I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing thank you guys for being helpful!",
"date": "2023-08-21T13:16:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "The Defaults Jonesy, we are glad we could help!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca42f244-3602-4924-8322-0c7df8b384fb",
"author": "Guadalupe Harrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_kJLwdyRwwQ9r2-ZaClVX8yn57pbgPYTy_DNwoTFNFZNYi6Q0kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing, clean and friendly!! Love the staff very nice and informative.",
"date": "2023-08-19T15:54:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Guadalupe Delgado, your wonderful feedback and rating mean a lot to us! Thank you so much!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0c65effd-b3b0-41c2-a950-c1bcda6cbe4d",
"author": "Life With The Brothers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeq3CFTag3k9e5qqIkF-9cKAxhD5XuHnP0n3asfGj2fPgKodN6=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Desk clerk Jeda, has great costumer service skills, friendly. She made the process very easy. I would recommend them.",
"date": "2023-08-01T19:40:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Life With The Brothers, thank you for your kind words and this wonderful review!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9a8b2b87-6d89-4c02-9ce6-597aad6faec9",
"author": "Robert Schneider",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJA3JKGXxEUItmQUN4V3wpKrmykJSMU0_XiUYq1Fvu0r1C2DQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Top-notch facility, great pricing, and superior customer service. Danielle helped me get into the unit rapidly, made the paper-work painless, and has continued to deliver that same energetic, efficient support that made such an initial good impression on me. Thanks for being awesome!!",
"date": "2023-07-30T20:06:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robert Schneider, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8793ec65-f2a3-46a8-b72b-81a9d4de7ae4",
"author": "Jose Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9yliGrGQo7xDGGsnSROoa8kMQLvWrJXeZmjMCxUFqfcjN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle is always pleasant, attentive and looking for ways to help. The facility is climate controlled, clean and well maintained. At a trying time for me, Danielle’s concern and assistance was greatly appreciated. I wholeheartedly recommend this storage facility.",
"date": "2023-07-27T17:02:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jose Hernandez, thank you for your kind words and this wonderful review!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "a9840c00-c62e-4096-8684-959b664898ed",
"author": "Ashley Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPLeao-1ZiOcp7mCQjOHrcvG9RIbc34zahqBsOQlwk94RwXK0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The customer service here is top tier. Such a great experience and they really make a stressful time much easier!!! The manager helped me and was amazing!",
"date": "2023-07-27T00:08:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ashley Davis, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "46bf7b7b-0118-49c6-b8aa-2e0c1289816e",
"author": "Dave N",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0bfBg5AlfjuujrvxDmMkS9_U0jT-yxovu8LBWSFA7t9IPYDqN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Happy with the move-in experience. Staff was helpful and courteous.",
"date": "2023-07-24T17:54:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dave N, we are very happy we could provide you with a positive experience!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "804f89f1-8c44-4bc7-aeea-9985dbc947c5",
"author": "Golden Touch Massage & Spa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3GDLWrcpr-dorbHiV4u843I6ZlBdsPmWUVdUQRc3j_t8Oc1JP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone was very professional, friendly, and helpful. Looks like business is organized and kept clean.",
"date": "2023-07-19T20:51:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Golden Touch Massage & Spa, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fdd3086a-ecd9-4dfd-b32d-4cc627d5cca4",
"author": "Charlene Brummundt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWM4Pz-u4j95Zm6MOERgpN24wWINve2vUeUSbTKtpLeESQoiBc=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is one of the nicest storage facilities I have ever used. Very Clean, the managers are wonderful, and so helpful. They help me get the right size for the amount of stuff I was moving. If you’re looking to move anytime soon and need to have storage for a while, this is the place to use. Thanks for all your help.",
"date": "2023-07-19T01:37:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Charlene Brummundt, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b6bf52bf-049a-4715-8e65-21d61266654f",
"author": "A Francis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdMBO0G_1PZ4FzkUXO0CQCWIVbtBSHZl_2SQPilt2Cg2UWFQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Overall great first impressions. Friendly staff, very clean, secure facility, and the use of flat dollies is a tremendous help. The storage fee seems fair for getting an air conditioned environment for my belongings and moving around inside.",
"date": "2023-07-18T11:30:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Arlene Francis, we are very happy we could provide you with a positive experience!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "bdfee039-5ca8-483b-855a-657ec2eec779",
"author": "Conner Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJz6hsLqeBSpFJsBJTIS9dBp9qB7LCW0FfJEl5toA0_xOkTUBZXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle was fantastic! She gave me a tour of the facility, helped get me access to my unit swiftly, and was a pleasure to interact with! Highly recommend!",
"date": "2023-07-17T18:29:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Conner Clark, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "6d5ed04d-2ec7-4c64-be7e-70b370e98213",
"author": "Helen Voorhees",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6zdAbGS4YbWDl57Sva7bTQS_zSL5NOlRiLeDzflnsvo8YrPpb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Check in Info, Tour and Van rental was absolutely smooth! Facility is very clean and well kept. DEFINITELY RECOMMEND!!\nThanks for making my 1st Storage Rental a great one !",
"date": "2023-07-13T03:01:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Helen Voorhees, thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9d754c9c-b051-4534-bc0a-566f9fd28559",
"author": "Travis Verna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBv6mq_NYYG6bapHK1qsmJs8a7V7ql2j9042zafLw62avrig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff and clean facilities. Only complaint is lack of carts available on busy days. Terrific experience!",
"date": "2023-07-12T01:13:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Travis, we appreciate you taking the time to leave us this feedback. Thanks for taking the time to leave a review!",
"replyDate": "2022-09-01T20:15:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f5335e71-5aba-4706-88bf-8d15186d5843",
"author": "Cereda Ricks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbdQDlj0KDiZw3xjVzRPSp__qZLlZNMCXIFI8kqjltHC6omg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Has been a great experience",
"date": "2023-07-09T17:51:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cereda Ricks, we are very happy we could provide you with a positive experience!",
"replyDate": "2023-09-01T20:15:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2526cf92-0a6b-4aa2-855e-03b4bae25e9a",
"author": "Shear Luxe Lifestyle Interiors",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWK_XE0Rh0NOErBciSyZq3LBRf_DwxSw467MyIR8W9MBf9BlA0=s64-c-rp-mo-br100",
"rating": 5,
"text": "By far this is the best storage facility I’ve ever experienced. The building is immaculate, the phone cushioned service reps are friendly and outgoing and the building manager has such an amazing welcoming and hilarious personality. Im so Glad I chose this location",
"date": "2023-07-06T13:33:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tanza Hines-tucker, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6d643ae7-931a-49ed-99c7-cd70548fd62a",
"author": "Steve Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7y0JOtionuLpJr83Nitf7qYzoHLKAKiP7uGYwuT2JghZ05roOrA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Absolutely loved the friendly service with a smile. Extremely impressed with the building, security and knowledge of the employees. Free use of equipment to move my belongings while at the facility. Clean bathrooms inside is also a plus\n\nOnly issue for a new customer would be the lack of clear signage indicating where exactly your unit is. All the hallways look similar\n\nAlso locked the fact that they have an actual fish in the office. Thanks Ocean Storage team",
"date": "2023-06-27T16:05:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Steve Adams, thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "bef47d03-a9fc-442e-bf30-12f83a3fd8bc",
"author": "Tasia Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDCs0pWk4g9ZioT5YpY14iIZSYpVVfSeWiDwWMJJNOx_RAyRPG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience from the time I entered the establishment",
"date": "2023-06-16T12:18:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tasia Jackson, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "9f19b09b-35f6-4d69-82fe-863a217975dd",
"author": "Carla Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINWG9Ls2ZHNoyGGsOWNNMfQjFjNMGanxZhMx-Zzjja-spW7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very efficient, friendly",
"date": "2023-06-13T02:54:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carla Smith, thank you so much for your positive comments about Ocean Storage!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "51eb8671-96b5-4ae3-8510-5699462cc340",
"author": "Lakisha Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXM_1FK-gOlU989hZKh7xDOydifEQHCMon_JaJwaY823i-8r8DXMg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The experience is the best the customer service is on point.",
"date": "2023-06-06T12:08:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lakisha Jones, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c548a266-8859-4c10-9098-c52d72848f3f",
"author": "kendell cox-allison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLA8MaB5CJRadjf6qsZwuyUen4nbZMisdC4Pn43xczINunz7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would give the service here 10 stars if I could. Danielle helped walk me through the whole process and was extremely patient. Answered all my questions and concerns. She helped me find a unit that was exactly what I needed.",
"date": "2023-06-05T02:21:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kendell Cox-allison, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9dd6cc9-8493-42bc-84bb-9ebb9065a944",
"author": "Justin Fugett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXlM6Ladcyp402b1iv4CYcsKhgKBOrPd7grq4xB4SIwmGQaA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Our experience was awesome and the staff was always incredibly kind and gracious. The facility was always spotless and had plenty of carts and such to help move out stuff into and out of our unit! Only reason we’re leaving is we moved and no longer need the storage.",
"date": "2023-05-29T11:55:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Justin Fugett, we are very happy we could provide you with a positive experience!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "56ba10fb-4f60-4924-89a9-e3e465d974c5",
"author": "Shirley Beard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLe7xHsL8Z6ULp0p5P8X2Pj1HgEK-M3JZFb1Xniug2k9eX4ccI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice, clean and well kept storage facility. Customer Service always outstanding! I would rent a unit again if I needed one.",
"date": "2023-05-23T20:17:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shirley Beard, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4afdacf2-8f18-44ee-8477-58e1c000fdc3",
"author": "Lindsey B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUj3k8FPnWACYnWmFB307WAVyWM7Mo4vOyJKu75_vjcho0JG98B=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone was very helpful and nice. Very clean place and nice units! Danielle was very helpful!",
"date": "2023-05-19T06:03:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lindsey, we're happy you found our staff to be so supportive during your experience here at Ocean Storage. Thank you, and have a fantastic day!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9ea2c66d-aad5-43ea-bd12-ba3347e0f509",
"author": "Dustin Stepper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRznNIXxS0fuK3Yr27ZvDP9E0RxBi3-N6gRLgMAZocsIhHwsH3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great!! Everything was great!!",
"date": "2023-05-11T17:09:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dustin Stepper, we are very happy we could provide you with a positive experience!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e28988ca-2a98-4809-9bc4-3218b30b7919",
"author": "Simone Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_2PcXtSUWGLYlcw8z0aIgsjYt0a4eho52ivBu7ggXXdCFp41bqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle is awesome!",
"date": "2023-05-03T14:38:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Simone, reviews like this give us motivation and help us ensure we provide high-quality care.",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "532e503d-0c57-4bfa-ad50-b84c0a88302a",
"author": "Iredel Wyatt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVBF8e3FIMwDSIrhH0MLHnsFQIMH9c6Dnr92U9iJgI-xS13Q=s64-c-rp-mo-br100",
"rating": 4,
"text": "Good staff, bad pricing. Clean facilities and good access.",
"date": "2023-04-29T13:35:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you found our staff to be good and our facilities clean with good access. We understand that pricing is an important factor for many of our customers, and we are sorry to hear that our rates did not meet your expectations. We strive to offer competitive pricing while also providing top-notch service and facilities.
Please know that we value your business and appreciate your feedback. If there is anything we can do to improve your experience with us or address any concerns you may have, please do not hesitate to let us know. We hope to have the opportunity to serve you again in the future!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "2c416601-e2fa-4bd9-b0e5-5f3c2d42cbdc",
"author": "Cha'Niece Headley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUgKnT860fqdvkzmakjBRyTviS5yePAD1dm3okakGtDFTIY_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Management always awesome! Very clean location and seamless rental of van and unit",
"date": "2023-04-28T11:21:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cha'Niece Headley, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7d314884-47a3-46d1-81e3-2d25d3302c92",
"author": "Lindsey Deebo Doyle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKflObLyIEBDFi_nre41RWZIMQ9kydAfO9Y-KL8swJ0wTxOoWTVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-23T13:13:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cbeddf8b-6c84-4dc5-beb3-268d2fde9509",
"author": "Kathy Watts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVs0-_UB04sNUhC80HK0mHcSauFIaGe8yF7ePjE-ZrTdkCim8FX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage place.",
"date": "2023-04-04T19:07:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kathy Watts, thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28617f85-f37d-45a8-a835-fe47ac7700b7",
"author": "Christina Piecuch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVn4EquAN6wqdueBR7yeRUuk28148Po8nSQ0m8catCnAhYGX7U=s64-c-rp-mo-br100",
"rating": 5,
"text": "My sister rented from here. This is a great facility. Nice customer service def would rent from here.",
"date": "2023-04-03T19:02:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "be257aa7-b64c-4020-abf0-2a5953401549",
"author": "Sheena Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8FKkuyMTUmTTpLrJg9RS4kvH0OfXOZkdc-t4jcb5ZNHCKHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle is always amazing!!!! Been here since August 2022. No complaints whatsoever!!!",
"date": "2023-04-03T15:30:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sheena Richardson, thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87554289-bd87-4bb0-91d0-376080d2e623",
"author": "Noah Pannell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1LaHxzekhBiiZll7Ok1GrvUW6PxeVLqM7gL4ZZiz1Qov8zQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The owner greeted us with open arms and when things were getting overwhelming for me, she extended a helping hand without anyone asking. Definitely coming back",
"date": "2023-04-01T20:52:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Noah Pannell, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9347814c-0a3f-4a00-bf1b-d4c32362a07c",
"author": "AUREANNA CESAR",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9FfXi8neVlGIpcrIZgs_sS6S1qCG0-LBavPygE8E41wNI4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle went above & beyond to accommodate my stay, this was my first experience at Ocean Storage and I really appreciated her service",
"date": "2023-04-01T20:41:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Aureanna Cesar, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:38.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "479080c1-144f-427b-85b7-59451a42792c",
"author": "Q Gregory (QG)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8aBA7Z54Zxjw7bzi81pb-KpjJkbfmdx6som4Ni2EnI1FlNbjK=s64-c-rp-mo-br100",
"rating": 5,
"text": "5 stars, clean and neat and the lady at the desk is amazing every time we come she helps us and gives our kids candy and offer refreshments. It’s amazing honestly, and the price is okay.",
"date": "2023-03-31T23:38:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "2016e7cf-09ba-47f9-935f-cbdff4fe7346",
"author": "Rob McMahon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFflK9GEzAlARsdcsuaIBZ3Ub5Ab0pVdR1GqEbZfLI32uUmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This business is well run, efficient, and well staffed. Danielle is the manager and she goes above and beyond to make sure your every need is met. Highly recommend.",
"date": "2023-03-30T16:29:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rob Mcmahon, thank you so much for your positive comments about Ocean Storage!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4c65d8d9-b16a-40b1-96fc-7eba6381b3aa",
"author": "P H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSftwQ1O67AVGENricA5N0UHS3UEHx1DwEwB9kzmpqaZFbkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager great personality with a professional and knowledgeable person,\nHelpful and warm experience",
"date": "2023-03-27T20:55:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi P H, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d68d4908-31a2-4991-8dbe-5252e222d13e",
"author": "Seth B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6FW9RAwLwY_BXH9AFa1KLBJ8_KSWv2HBP43GxP7TcFXI2PyOh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Working with Kalen was great. He was quick to give us a tour and answer all our questions. Sorry we didn't look here first.",
"date": "2023-03-26T17:53:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Seth Belkin, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a90ead80-9c32-4809-a7a0-6eb5d4ff197d",
"author": "Rikkie Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUk-h7pvntAQJPphlNOrb0zyDoqA3sVenlpoRPIQ-4-KQ0IaruQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle is so nice and has great work ethic",
"date": "2023-03-25T01:43:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rikkie Smith, reviews like this give us motivation and help us ensure we provide high-quality care.",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53ad34f5-2882-4d0c-9f44-59b59c54a06a",
"author": "Mel Shaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0I6uPB-fFcm7tmk_Jc_uYq3cRTgLrLlo6Y8oWSn61Uz3wNuyiOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-21T13:52:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28780181-6a77-4a2d-8b35-42d44477cb7b",
"author": "aerlime7",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZSlBIHcWI5AzO7bhJzd1L43iQH9aF1vef22gWKRZIogg5Ar9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle was great and gave me a great move in deal! The place is spotless & a beautifully kept facility. Nice to find a business that still believes in good customer service!!!",
"date": "2023-03-20T19:23:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Aerlime7, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "fb8aaf35-a06c-45a6-a8e2-0931c8a73867",
"author": "Paula Whyte",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRUAWEj1E9HoAxRPlYyX83MQEL_mzqO4KitULQyyFEuGdIWGWe=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Renting the space was hassle free. Danielle explained everything so I would know what to expect. She even went out of her way to provide me with an equipment so that I didn't have to make the trip to get it. I will definitely be referring family and friends who is requiring a storage facility.",
"date": "2023-03-19T21:42:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Paula Whyte, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f8c48ec-1ede-443a-a971-2811529f086b",
"author": "Ed Brandee Higgins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwBNBaN2cNxs7j8Jao4HTeKxcIkSDJq7JsVtr5YWkfjq0T7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle is Awsome. great customer service",
"date": "2023-03-17T21:43:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ed Brandee Higgins, we are very happy we could provide you with a positive experience!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13a3f6e2-535d-4cb8-b0d2-5f1e5ddd95e8",
"author": "Shane Mott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPwOumFjRN5tu95UY_w1vCLdwEq_vzaYsUWOtIjnp8c8e3HcUFcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle was amazing! Kalen was also fantastic with a follow-up today. The team at Ocean Storage is a highlight of professionalism in today's service industry. Thank you!",
"date": "2023-03-15T17:24:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shane Mott, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "96efdb62-f4af-4bb8-b14c-511955dc0073",
"author": "Tayari Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX55NjciDZJc9rBbrDyo0vDJFODF2iQF7KGSDyEkHDofba77UaO=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-15T14:50:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review! ",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "11c6bff7-a8de-43b7-8474-b59ed6de70ee",
"author": "Monica Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVw1b8i1oSZ6y_oOI7PTrLDjxTtwUgB7UdQlqnKy4jY235zMEL6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle was super helpful. Great attitude and great help! I really hope I got her name right.",
"date": "2023-03-15T05:04:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "746b8770-7bb8-41f8-80e8-e38ad2928b9a",
"author": "Lyric Lane",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEMXtM9dIt-FnUDvEwjWmko1YBo2M7SAo_T-4odxBT5ISDeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love the service and the girl at the front desk is super cute. They have always been clean and the hrs are convenient as they are open until 10:00.",
"date": "2023-03-09T19:27:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lyric Lane, thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2100e17c-45a6-4eb7-a07a-ad967eff5192",
"author": "Catherine Clark-Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQLCSDNikrfXNQMqrKB0PvYI-MDq3ne4oI51gNNCRdrccx6fA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Courteous employees who are very helpful and accommodating! Storage space was clean, spacious and well ventilated. Easy move in. No problems at all.",
"date": "2023-03-08T12:35:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Catherine Clark-nelson, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7e16c1f0-e125-45b6-82d8-3c64ed98f029",
"author": "Anmity Slater",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNk2wXoRfIVcNTE90uybalGwtTtqNFTzfcGvGFnCUcvsc5clU=s64-c-rp-mo-br100",
"rating": 5,
"text": "She’s wonderful and was very helpful thank you Danielle!",
"date": "2023-03-01T21:40:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Anmity Slater, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "da9a081c-7f5d-4673-9a2c-6a4efa0a0c70",
"author": "Jayden Askew",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjIjFsk5rGtcMwZXli0C4MRVDZF8faovCWe526hi1ptvv7F_c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle was great",
"date": "2023-02-28T12:27:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jayden Askew, we are very happy we could provide you with a positive experience!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e7c8776-7512-4f69-9c4b-913c680a10b0",
"author": "Christine Sanchezlepe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWebhPyYNJbbOi-qjB58gMtuIMX3WduklcPcmXPvmAb6Misem5A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I never thought that the experience of renting a storage unit could be so enjoyable. What a pleasant surprise! The manager, Danielle, made the whole process so. It was refreshing to meet & do business with her. She has a great work ethic & way of making you feel like you matter. In this day & age especially, that is a a very big deal. She is a valuable asset to Ocean Storage & I'm happy to have found this facility with a knowledgeable & caring manager. She made what could have been just an ordinary, & sometimes stressful experience, anything but that.\nThank you Danielle!",
"date": "2023-02-27T12:32:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christine Sanchezlepe, reviews like this give us motivation and help us ensure we provide high-quality care.",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2a4ebeea-20fe-478d-b1f2-83a987988cd6",
"author": "Kendrianna Mizzell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW27gkI3vcu5tLZcln8bwtApq3fbKqtjymDmBaIuhYEXMBRbnYj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kalen was very nice and very welcoming! He most definitely was part of the reasoning for me getting the storage unit.",
"date": "2023-02-18T19:40:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kendrianna, your wonderful feedback, and rating mean a lot to us.",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c0b1ce5-11a5-45f9-a158-eb33bd6e709a",
"author": "Donald Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4LmYRKu-n4TWf9up9PyV3uEf6UL-XaN8a1p8s9VVoUXlQpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really appreciate Karen for all his help great customer service!!",
"date": "2023-02-18T15:43:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Donald, reviews like this give us motivation and help us ensure we provide high-quality care.",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "06799598-7e6a-4779-9e91-4ecce584b3d3",
"author": "Joan Turmelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX815oHMQqLlXw8i7sVMx9BpWW8Lw4yzzK2oZtC3SjozchqihO8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle provided excellent service with a friendly and fun attitude. Super helpful! We couldn't have asked for anyone better.",
"date": "2023-02-13T16:36:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joan Turmelle, we are so happy to read such a great review about Ocean Storage!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b39541b4-5057-4667-94a6-e709e7384d0c",
"author": "Early Beckwith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOyRUoKSGdWfPEi5TZCF_5goQUa2KWMcvGEhZvT7Qn_2wM47s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle has been awesome since our initial conversation to secure our unit. Above and beyond and our family appreciates all she’s done.",
"date": "2023-02-13T15:53:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Early Beckwith, thank you for your kind words and this wonderful review!",
"replyDate": "2023-09-01T20:15:40.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d4c42c60-b9d1-455b-aadf-94d5bc27b9d9",
"author": "Shakera Hargrove",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJy5CrA_uBr5Fc5fFkvEw3AdGen0R70oASbAgSgHTh_WdhBHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Outstanding customer service. Very helpful. Easy process and manager made everything a breeze. Clean facility and Carts make it quick and easy. Highly recommend!",
"date": "2023-02-09T13:19:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shakera, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e5f7be28-7967-4638-89c6-7db4a2d345c9",
"author": "Mrbluesky",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZd6sEKpj76ZzJTguVzuiWunv74FeEEzPzsRGkpGo0DZaaKgo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle was awesome and is always there to help.",
"date": "2023-02-02T15:09:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d8f1e96-c857-4d93-a253-20c06b4bc834",
"author": "Janna Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWHCoy9MTxAoniUVEOIrfEWj3oO_6XniK6PgYXCcwAHXpN6883EQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Chesapeake Battlefield facility is so clean and well kept. The temperature inside the units are great. The staff goes above and beyond. I will definitely be renting here again in the future.",
"date": "2023-01-27T14:55:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Janna, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f6e700c0-1c4a-4492-b984-240e09e47188",
"author": "Andy Knowles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgB1KQ10RzjsCyTWvDH1Or5vWh4bRHy4SdPtlx97VLxv_Nqw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Danielle was very professional and polite. She was very helpful and knowledgeable. Would highly recommend these units to anyone.",
"date": "2023-01-23T13:04:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9dbc58c4-0933-44c6-a773-a03fb819cf40",
"author": "Mike B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1hgK0toy0KE1vKFEn7KR6A3knH2jtLJ7XAxoSU0lXcZGPGRj3=s64-c-rp-mo-br100",
"rating": 5,
"text": "I definitely must say the best customer service i had in awhile and Daniel was amazing she made my move in and move out outstanding and will definitely come back if I need a unit again in the future!",
"date": "2023-01-22T21:14:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mike, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future.
Best wishes,
Ocean Storage",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41a2df46-4271-481f-abfe-dc39d72f7377",
"author": "Pedro nakatsukasa 2",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPnjr1BicWClEhxJmKWuH5SL5588jER8tBxDpNg7WnFw2tp7Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-16T21:47:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fce2c4e6-ae86-4f0b-be0a-a32baba092e5",
"author": "Ethan Register",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-Oaz9YwLvWmKbAbetqtI2W8apo4YJrW4HeHo6IOD5V97z1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience and friendly management that care about you.",
"date": "2023-01-12T13:55:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ethan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2021-09-01T20:15:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b219f8a-f0af-4d32-8b67-a100547c3878",
"author": "Antoine Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXi7irC6sYx5wVGd6SCmWaJ_HA6PPRkRx0XA0C2qMbBj7R0FfGqjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and always treated me like family and will be recommending to anyone who needs a quality storage facility. Number one in my book and we return if I need to",
"date": "2023-01-11T12:16:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "40bef74e-fcd7-45da-b2d2-c4c78bdf098f",
"author": "Kathy Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdB1FYR8vOjQhJ2Bov9ZhgjIknWqEYdAeYdG7TaP9hwbzQnTdXSg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Miss Danielle Marchi is the Best! Great customer service.and helped so much to get me in on Christmas Eve! Thank you so much for everything! She gave the best experience !",
"date": "2022-12-24T14:59:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1d2c8526-f4a5-41e0-9a33-755f3da139a0",
"author": "Beulah Suddith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX69tnHE8K6yba2ejU_66XOyGDG-XOmQIzttL15rNV6Jcc277Kh=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a very positive experience. The CSR was very friendly and thoroughly explained the information about Ocean Storage.",
"date": "2022-12-21T23:51:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "384b9846-1f10-4aaa-aaae-f81297c62031",
"author": "Drea Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWe-hiqRx55nUvA6p3xF91zU5ZAxWzUpA_SeW6_d1lXUNj2nSM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had the best experience possible with this storage company. They are extremely accommodating and extremely helpful. Diana was amazing and continues to be helpful. I highly recommend them for all of your storage needs!",
"date": "2022-12-13T14:54:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "38de3f02-6bb8-469a-bafd-807772b2537a",
"author": "Brooke Rickmond",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcBGVzhQzncwRRu_zZ5_JTjGDOLM-oZh1I4zHywdYc5oIEOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle was amazing. She listened to me and understood my needs. She is an outstanding manager:",
"date": "2022-12-10T21:23:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brooke, thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1cee03b4-7c97-4d9e-87f3-fc644b782263",
"author": "Bouchea Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKozyCOtp-MgjQNMqHo8hnhCH9E2n3FF7i9_6YaUhj8aChvCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was easy to work with and made it enjoyable to rent a rental unit.",
"date": "2022-12-06T12:25:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rodney, thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "49aca45e-c5b3-403c-b9a4-fb753683e2ef",
"author": "Joe Aznar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_hscu7fgH-wCNV8U8qU0ucQQppX_Ypf5g8FigFv5ARcLEcwU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best storage in the area!!! Danielle is awesome! Highly recommend!",
"date": "2022-11-19T00:16:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2cbf4e7c-40d2-44eb-922b-8f0c0c60f531",
"author": "John Rechkemer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqMFVqwjxVEvOkMjk-SFGo-is3AP-KnVDihsaXBog8xocXfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle knows her stuff. Patient and professional. Highly recommend!",
"date": "2022-11-17T15:41:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, thank you so much for your positive comments about Ocean Storage! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c76d6db5-0a55-43f1-a0b5-e9e85d4373f0",
"author": "Kae Harman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeCj4xrQ3cshkiDttfTVPbt_zu55KFJRmm7ISsRHTsnCLZ7A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-11-13T03:49:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "83929a0b-6f3c-4042-b06b-37df7eeaff66",
"author": "Sanaa Mouktafi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyXYCJrfSm-tzdKN7__M1macmwywfyJeD5jfIYG1BBUSATLObK-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The employee that assisted us yesterday was amazing. She was very knowledgeable very positive and mainly very loyal she spoke highly of her employer and she was a role model.\n\nAs a business owner that strives to find great employees I believe that you guys are lucky to have her for an employee",
"date": "2022-11-12T19:47:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sanaa, thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7674af2d-d3c9-4dd0-9128-de699b3e5da8",
"author": "Alyssa Austin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcAbpdlksuNQCs6T0CsxMC9_Nmh3eRchXhi4smPsEE25oB8dFRqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been searching for a professional and safe environment to store my things for a few months, this place was by far the cleanest and staff was so nice and welcoming! Probably heading back to this place after my search! Ty for being so kind and knowledgeable Danielle!!",
"date": "2022-11-11T16:34:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alyssa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage. We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3c4acd2b-4e52-4311-8a10-9068dcb456af",
"author": "E Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2sU08HIzoUq47G4vfSK7ffghVLZ0VbVUv73GtXGa0Txdty3o=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My experience with ocean storage and Chesapeake was phenomenal. Danielle the manager and John I believe his name and Shameka has phenomenal customer service. My questions and concerns were all answered in a timely manner. Thank you for your phenomenal staff.",
"date": "2022-10-19T11:18:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2023-09-01T20:15:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "86d6c9b8-99bd-436f-a1fd-5de13b1931a4",
"author": "Skyla",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvKZozO0LLPOSrZYO2pOXR2K_hlUi69AmtkdHVjWiPUiRuPEOSQw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I move a lot and I don’t always have the greatest experiences with receptionists at storage places but today during my move, Danielle was so helpful and I really appreciate her taking the time!! HIGHLY RECOMMEND",
"date": "2022-10-08T02:40:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Skyla, we are so pleased you enjoyed your visit to Ocean Storage! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2023-09-01T20:15:42.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "1f6d4f4e-a088-4780-8362-54cc6db947cb",
"author": "Jeff Lachowicz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRVa3UgrWsLfTzaAwzsTqx3di5YguSVhqENwWEeMiukg92=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Danielle was very helpful with getting me a great unit and rate. Highly recommend!!",
"date": "2022-10-01T13:56:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2023-09-01T20:15:42.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ea45180f-1e7f-44b5-9299-025c116f56e1",
"author": "Omar Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4TLCF5NtJotIVZ1ghXS2a7qLTs5Xo0xGbUZ0IjunlodMPzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional customer service above and beyond from Danielle Marchi",
"date": "2022-09-30T17:57:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Omar, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ocean Storage!",
"replyDate": "2023-09-01T20:15:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ecf8cd62-8593-4888-85d4-87e76641485f",
"author": "Melody Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgcFBtwaGDzVKOjgrHl_zMJ6wGdmoDNffIKoXuCoDCQHvL6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle did a marvelous job I love her communication and I love the way that she conduct herself she is a friendly and a people person and I well tell everyone I k w if they need a storage unit co.e see her ❤",
"date": "2022-09-29T15:55:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2023-09-01T20:15:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "277c735d-44c1-4689-8312-0c706460ab9c",
"author": "LaZae Ali-Briggs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLb6IYyQ3fxsBJ--jjMe5oM5CbTLSCGC8FBaFN9wUyRp5IIQA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-09-14T16:14:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating!",
"replyDate": "2023-09-01T20:15:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee7b9b85-ecfc-4225-b069-cc9067431700",
"author": "THE RKG FAMILY",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUK1_CSRJuwuQW8phmDhcbsy8tfWPD4LiVSXcpIwyyV7upj5hM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-09T21:13:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review!",
"replyDate": "2023-09-01T20:15:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc2ef0c1-47fc-407b-ab01-e2aa9fcebc5c",
"author": "Timothy Dermody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAiiOkLgDWz5Fo8-0OBIODlZiXtSG3mlT5Fk_QH-4ftE6L_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly service",
"date": "2022-09-09T17:12:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Timothy, thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37b715a9-f6dc-4fcd-87e9-35c03f2cd2e6",
"author": "shad lott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGYse3mPcjjeMXRaoQQ6C3WEM8dIeZL2RrqCzEeN86flXfQ98=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service by Danielle marchi",
"date": "2022-09-06T13:50:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shad, thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9fd4e31-ff2e-4e00-bae2-99bb2ea88722",
"author": "danielle Harmon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCoN7vmchNMPUzRY2u3PI7erPNYO8bxYnrhOnk4jp_31zZJpVRDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle was awesome!! She was so much help!! Keep her!!",
"date": "2022-09-01T15:12:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Danielle, thank you so much for the positive review!",
"replyDate": "2023-09-01T20:15:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3e26a76-ef25-445b-b846-6e5a30812393",
"author": "Phillip Skeeter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_Ge9qtPdGqOJbA3B4hVRzeQqTDpQPeSQ4pM9D7dsmgjm7C4u9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is so friendly and very helpful.",
"date": "2022-08-25T18:15:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Phillip, thank you so much for the positive review!",
"replyDate": "2022-09-01T20:15:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fb41f0f9-945a-4b9b-9e5e-00dedc45fc42",
"author": "Julie Oehman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmAiATSQqQY5jpHPIJDHbtT7xhZeo4kUtgwBS3deReQiclhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "From my experience Ocean Storage is hands down the absolute best storage facility! I will NEVER rent another storage unit anywhere else ! The cleanliness was immaculate , they are very understanding and respectful! Due to unfortunate personal circumstances I was very disappointed at the fact I had to leave Ocean Storage but they will be seeing me again !",
"date": "2022-08-24T05:01:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Julie, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future.
Best wishes,
Ocean Storage",
"replyDate": "2022-09-01T20:15:42.000Z",
"tags": [
"cleanliness"
],
"sentiment": "neutral"
},
{
"id": "cf82338f-f7b4-44e5-8179-e09d2bc10e6e",
"author": "Willie Mayo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbjVsYzrDaSwa5jYojgu1zFTSUaP6rFAEiyeWTkiua70a8Rw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-22T01:17:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating!",
"replyDate": "2022-09-01T20:15:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29a8197b-3ee5-43d6-a564-70011d0ce54c",
"author": "daddyjmfatf2",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1YMeeQMv7sEKTlfZtiu89LwV7nOri25GA1HFnGkPfiMibmsiHjg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-08-15T15:44:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review!",
"replyDate": "2022-09-01T20:15:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7d97d5e5-4130-4f76-8bb1-9e7013f8b6e1",
"author": "Penny Wood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPwDUoT0IgaCCi5Br_W3Cow_toIkb2Mf84JxKW97mZukHRKD9e=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2022-08-14T21:45:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-09-01T20:15:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c149fa8b-6d3b-4821-9bb7-bc6707a1f657",
"author": "Keona Mason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZsSzmjIGS4OJsf4gXcHWy65IEZXZDmJjAyzZqACdEAqYlhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-12T15:15:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive review!",
"replyDate": "2022-09-01T20:15:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6351d15-2169-4326-aba7-a83e9590b2a4",
"author": "Trisha Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoRGnbT1tAxF6saHIcA7rJRqjOw3b2Fkwazypsu7EZ_fNgOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage...and very nice receptionist",
"date": "2022-08-12T14:37:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Trisha, thank you so much for the positive review!",
"replyDate": "2022-09-01T20:15:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "08e85555-5c7d-449e-bcfa-c5f837f1d792",
"author": "Moon Child",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeG3nEM9BemAqcRyp1yFPp_qCSccsGdVU4VFH9pk8OocLKn2On8g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Carol was very professional and outstanding during a stressful time for me. She really went iver and beyond and gave me at ease to know that my valuables are gonna be safe",
"date": "2022-08-11T17:39:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review!",
"replyDate": "2022-09-01T20:15:42.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ae0da4af-4256-4055-8411-cddd56058fa2",
"author": "Eric Stevens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBEgPxj6_StFbw0OJJvuZ2Zge1lY3W8Za5F1vrhwYv2OpOawNl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff and facility are top knotch, we were in a huge bind when we had a miscommunication between us and the movers, the staff was patient, understanding and very helpful.",
"date": "2022-08-06T20:48:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eric, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!",
"replyDate": "2022-09-01T20:15:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "814552ff-19f1-4133-8c6f-9acc0325251e",
"author": "Lisa Stevens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWX79kTSLxgIizmBrrN-e0qQEvzNNgjPn9OIglFP4JeqfpgNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-06T19:18:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating!",
"replyDate": "2022-09-01T20:15:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "04187edd-7bad-4c7a-ba27-bee0e29685f1",
"author": "Daniel Fugett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjDd9cY1mWFQv4f8n5fxuey81HSOqo412WaBSHAlOWwqV9fg=s64-c-rp-mo-br100",
"rating": 5,
"text": "A great experience, the staff was amazing, the facility was very clean and well maintained.",
"date": "2022-07-11T20:41:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Daniel, your satisfaction is our top priority. Thank you for the great review!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a9bee903-933b-454e-b9e2-0a3d6b7c2b51",
"author": "Brooks Gregory",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2CSVsGSuwmbUui4JQ7uBTGYEhnfC99wM1UroybQMty4Ia7hxT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility and staff are very nice. Everyone was always friendly.",
"date": "2022-07-04T11:32:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "650504b0-9511-4f16-aed1-df15a47779b6",
"author": "Jeff T",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrS7KLZU5crH8FhkXrwZ8zFXYNqkY2hHV-oNP591roouVQLqoV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy. Very friendly staff and clean site.",
"date": "2022-06-20T15:25:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeffrey, thank you so much for the positive review!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8fd935c1-3e26-47bf-b720-d64d456f75b1",
"author": "Tiffani Hillman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLyjSEbGbIw6JHlyD1BMignS946eQg00LkziyYW3hNqqStLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea mad my whole day perfect. Easy to talk to rent and displayed nothing but kindness. She is inspiring and so helpful. Thank you for renting me a great unit",
"date": "2022-06-17T17:02:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tiffani, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ecfaafc5-022b-443a-8eeb-27b88d37a398",
"author": "Mary Howell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBfWFKs6MQkbtE2NrVE6M_3xgiKQl8uD7G4Cv8vOexh4_-4P6OyQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Easy and great",
"date": "2022-06-16T11:08:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mary, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0b60d9e-bc7b-40b7-a479-53741038da78",
"author": "Shaun Reed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWt3Ujfd7XjBrhF_DVZpUzaJFin7cTj2IDRlV5cos7nIXiF-qu6Bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-09T15:06:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shaun, thank you for the high star rating!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5380da83-a95e-4599-a67c-771dff44d818",
"author": "William Morrison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_lHE4tj8uKggmWrqrv1Z_CXHJtrhWKUZnB-RQK5aLtv3Mbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle & Andrea are awesome. Took good care of me when I rented two storage units.",
"date": "2022-06-01T21:13:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dd3af433-7b4e-4b26-a63f-f5fafd016cba",
"author": "Brianna Benvie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeCqxAV-_nA2HHNkRp3fcWxkcvgz98UeY3IdelDbwBBrqu0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had some questions after attempting to rent my new storage unit online. I believe her nana was Andrea, but she was extremely helpful taking me through the process and answering all of my questions.",
"date": "2022-05-31T00:54:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brianna, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ff423d89-a326-4274-9ce9-f484bfd72468",
"author": "Zach Schools",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUodNUO-XACVuS57VxbL9hjmdJ6PIY0ximYwuLIjDwcJp8iEt0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything was well explained, clean storage area, and Andrea was very friendly",
"date": "2022-05-21T14:42:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Zach, we are so happy to read such a great review about Ocean Storage! Thank you for leaving us this response!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5eb20857-cc7f-4b27-8c54-0d8682fc8bfe",
"author": "Haley Danielson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK70FLVFk6GSnKT34HiTl3NU4Q9DWcu00SHYle1HzA59zinEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Andrea is amazing! Thorough and friendly.",
"date": "2022-05-21T14:41:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c8a02b40-09f7-410f-adca-3a735707a47d",
"author": "Starria Cuffee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH-5i4oTzr_NkTctCossLx9tCbZ8RvUD_xdw4ZzGu9W7fbhc6N7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-10T15:13:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Starria, thank you so much for your high rating!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b69ca8d-47f5-4e98-a9c1-c8b8c8e120b8",
"author": "Maurice Bloodser",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-SdI2G76K9aKYG5zrRwfZcXwqqk3uDpCYUvl5f0aBfQtHvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service very helpful and friendly.",
"date": "2022-05-10T14:08:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aceecc42-0f89-4e13-8771-2f8c89709bc1",
"author": "Bailey Bossow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViPKXQvtn51BXj0pQYHpdkJI5QH1pCEMbl45GyUSscPkYtdoxORw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-05-04T17:35:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bailey, thank you so much for your high rating!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ccb4960-b06b-4393-b901-b14bca8c4c08",
"author": "Jessica Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUplxdZHodMro_xiWsqKOIV6-ZvuVeWzbdWQJRD7J34FlrelB_e=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-04T17:30:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessica, thank you so much for your high rating!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c2366f1-2cb9-4118-a8a6-0c29d8923703",
"author": "Tahira Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEpRsY6ojZSdOB-DYZ1WvQV0yuZ_7ZU_epCgkkfeCKklr3NQwR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Both ladies were amazingly nice. They help me find movers to assist me with moving my furniture off my truck. They made my experience very easy for me being that I drove from Ga 9 hours alone with no help. Thanks ladies",
"date": "2022-05-03T02:48:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tahira, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "475144e5-f430-41d5-9009-aab7e02fbc40",
"author": "Rebecca Bryce",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV70NZsBFv_82bfeJ6M_SdJaAahsm47wYFx4_mMLdLV2i22vuml=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-04-25T16:12:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rebecca, thank you so much for your high rating!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16345991-7846-4e5e-a6d4-ec82526c3595",
"author": "Susan Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHjV1QbSJpjQzwfYzl1WSqPSp9jxg61Xc9Ym-l56AMsuuAnw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We called around to different storage facilities in the Chespeake area, due to an impending move into the area. After speaking with several different facilities, we ended up choosing Ocean Storage, site unseen, only because of Andrea Tyson, the Storage Manager, at the facility! Andrea was incredibly gracious offering all of the information we needed to make our decision, walking us through all of the different storage unit sizes, WITHOUT making us feel pressured to sign on the \"dotted line\". This is unlike ALL of the other places I called. Those who answered the phones at the other storage facilities were very pushy and wanted us to give all of our information to hold units, make reservations, etc.\n\nOur review here is 5 stars just for the service that we have received from Andrea Tyson. She is a complete professional, extremely courteous, and and incredibly jovial, even though she apparently works long hours each week! It's amazing the level of customer service she is able to provide day in and day out.\n\nAll we can say is that hopefully, the actual unit lives up to our expectations when we move our items in!",
"date": "2022-04-22T19:55:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us! We agree, Andrea is awesome! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "70531743-f211-4f2a-b018-53a1ed24f603",
"author": "Jessica Eley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQNyhX04VZxe9n9qXb_B_y9f6XAsO8nSeoh2_i1Bz3md3wLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-22T15:43:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessica, thank you so much for your high rating!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "10f816d4-83f9-409c-94fb-961a04c082a1",
"author": "Viv C. E.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWE5dLteXGVgoqTaVwSL1s939gg6b0MUwRyEbMxjRVW0B_pOF4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everyone we spoke to prior to actually coming into the store was extremely helpful. They gave us a great deal for our unit and when we finally moved in, the process was super easy, affordable, and the general manager was extremely helpful and kind. Very happy we picked this company for our storage space.",
"date": "2022-04-21T02:50:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3d087049-2f0e-4160-bda5-8df8106de350",
"author": "CJ Williamson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaEKTQUzmYOcgqCPQVXv5EOKk3Ejo81XICTsJlA4ywLprLpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-20T16:02:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "CJ, we really appreciate your positive review!",
"replyDate": "2022-09-01T20:15:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "821a23aa-5bd5-4723-8848-6f48d253f037",
"author": "Donna Kust",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI24NuJmjqboFimVARUq2XJOsQwW272i8L0h5QL9dsgF-R8cQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My daughter was in need of a storage unit. Danielle, was the service representative on duty the day we visited, She was very informative, and provided us with all the info needed, both over the phone and in person. Excellent customer service. Wish all businesses could as courteous.",
"date": "2022-03-29T18:50:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Donna, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "890b4405-cc52-4750-bd75-6f9edfbef018",
"author": "Debbie Cobb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPq9ZA1F8zzoRIV47qwibDNPYa8oFENXA7s9ilUktuFs3Iuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliyah is the most professional and friendliest employee of any company I have ever dealt with! She had my issue resolved within 24 hours. She was a ray of sunshine and positivity!!",
"date": "2022-03-29T15:53:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Debbie, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "717264f6-4bde-442f-9806-231ab826c0a1",
"author": "Abigail Wilkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2cfll42cdaLuyDWj7Sm_TK9LqS0yEzWhvhdR1NgQcTu1OBQxveQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility is clean and management was so sweet and helpful! Definitely recommend this business for your storage needs!",
"date": "2022-03-22T15:00:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Abigail, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c2300757-c9e0-442c-bc89-e932c089de68",
"author": "Dylan Waters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVW1SBW6JO8oAfo7nZXvRIEHlixa9NUvHTVX_YnJj3kbQc9Bmp=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were very quick and helpful. They were able to answer any questions I had. Even with slow running technology they were able to get everything figured out!",
"date": "2022-03-15T18:00:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dylan, thank you for the high star rating!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2efd518e-ee57-44b1-9b66-742bd154d813",
"author": "Megan Eubanks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7RmJqySIhnbqcpMcudLOqu_dmVmm4Yvzld893I6iT1YP8cg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very friendly staff and able to help us get into a smaller unit.",
"date": "2022-03-13T17:27:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Megan, thank you so much for the positive review!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a8eea03-ffa3-410e-a3b7-8d9924d62021",
"author": "David Ireland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZEgCAi4r3DpUOYGix_o3_12eWAWJ1WZV1khGxjPcooKzhfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "After running to several places and a phone call to this call center, I arrived at the Volvo location and was met by a smiling face and the statement, “I’m going to make your day better” well, that’s exactly what happened. I was treated like I was the most important person on the premises. DM was personable, kind, funny and above all else, knowledgeable! I am so happy I chose Ocean Storage!",
"date": "2022-03-11T19:11:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea0ceba8-6c18-4052-ae42-0af8bdf1b5dd",
"author": "Life x 4",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnpH-P5euiyCr4M44H8JThVSaTFaHUSak06RHP3sSsXWOxrKII=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and well maintained. Do wish they had more carts though. But other than that, amazing!",
"date": "2022-02-28T19:58:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "00195dc0-2259-40b8-92e9-6e9b60acac9f",
"author": "Alexandria LaClair",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUapMQmIqBv7x2q4tt-vVNGhN9uXhSYMIBKxwOYLhR1_cUiJPQ_=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very easy to communicate and willing to answer all questions",
"date": "2022-02-09T10:55:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alexandria, thank you so much for the positive review!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d9efb5d6-3427-427f-a49c-3ea7191c0110",
"author": "Theresa Payne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyOGOFpNux03nZJqm_aIl051Y5aOpn4tWwheACWP84SLV3ig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ocean Storage - Battlefield location: Shannon provided me with excellent service, this afternoon! He was friendly, patient and took the time to answer all my questions and show me some units. He even opened the lock I bought there and made sure all the keys worked. Thank you for making my experience there pleasant. Great job!!!",
"date": "2022-02-08T23:54:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Theresa, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ocean Storage!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0b0b8bb6-37db-4010-a11a-e75448df0215",
"author": "Courtney Holmes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkhZW3U5foUi6gxX07afV4MIL84CL6Kmm9NpO-1inL3K4Nnvc=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had questions regarding the rental and called the location. I got through to some very quickly and she was able to answer all of my questions. I completed the online rental and it was extremely easy and quick!",
"date": "2022-01-27T17:21:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9777a7e-c55a-4f40-9e7e-ffa7dd029ea2",
"author": "russell barnard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVL7TbEnS1Xo8zxwARkGXdoVc4PENK6bn8SOzG99eZL4CGtKo6bww=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice people that work there",
"date": "2022-01-13T16:38:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c890e5e9-7614-4b01-96f3-6a606f637412",
"author": "Amanda Riley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXQZgceNG6BNBBD9GOI9zNYrcm74NeAN9GUI32yytNKJmNWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am a new renter & could not be happier with the location, pricing, and overall quality of the facility!",
"date": "2022-01-12T15:21:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amanda, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "19e802da-d90b-4d3e-8d75-ee43aa6c0d93",
"author": "Latoya Wilborne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDDIlHgAEAGy7ND-3WwLf_CaPGOuh6Sh_V5x6CDsWmaDFl1c8=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was able to work with Amanda. She was so pleasant with a good sense of humor. The facility was very clean and I felt safe entering and exiting the building in the evening.",
"date": "2022-01-03T14:30:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Latoya, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0a545b5b-c7ee-4461-9e22-241ae04c07b5",
"author": "Joshua Boone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXwQyvwsYM0B4lZaxDkAa1CJptaXYF_UdX9M_DRlQbCZ-WRus=s64-c-rp-mo-br100",
"rating": 5,
"text": "If I could give more I would, Aaliyah and Amanda went above and beyond what I asked for. They both made this moving process a lot less hectic!!! Very knowledgeable, very helpful and very friendly! Thank y’all again!!",
"date": "2021-12-20T14:05:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joshua, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "04024b39-e4d6-405a-908e-b09650661d45",
"author": "Joe Coastie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAl0E2yLP-ZjZx87QWbb-xfhELCspgYiIjeOHWmYyCnjuYoQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The facility is very clean, feels secure, and the staff are always friendly and helpful.",
"date": "2021-12-08T18:59:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joe, we really appreciate your feedback! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d102dc11-b565-4f85-a8da-b4967742a8d4",
"author": "jacqueline scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjlpLy6rb5zocp37cEr5QRmNW-mO-uzhWPPlR6lVOap_FkNjM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda was the bomb her service was above and beyond hope I win",
"date": "2021-11-26T00:20:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacqueline, we're so glad that we were able to go above and beyond your expectations! Thank you for the great review!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0bd8baab-d305-4fc4-af13-20417c8f58ab",
"author": "MsCantGetRight",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoWvVXCc2bARq9aOtyp9ohj7jV9-LtO2WrerB_EofvgJ1Dog=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was great quick and convenient and lovely staff",
"date": "2021-11-24T19:42:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lanaya, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage! Thanks again for taking the time to leave us this information about your recent visit. Take care!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5fa4a0a7-aa58-48df-99cf-e8424b86b6b7",
"author": "sha-meera davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtWWAQGm2G8vjzDXIP3xF6qiEKOQcQcdAzD7S5PacfwM9svQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean, overall no complaints",
"date": "2021-11-18T01:26:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sha-meera, thank you so much for the positive review!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "be5726b0-d8ee-4494-9114-c50bb7e4654c",
"author": "Julie Abran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUetQT0cw3B085MnmvbQImc9JIS4M__eA6sbYWWZB2AObc5dGrz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was friendly and very helpful. Facility was clean and easily accessible",
"date": "2021-11-02T21:07:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Julie, we are so pleased you enjoyed your visit to Ocean Storage! Until the next time we meet, take care!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "691ca8b7-5c4f-4963-801a-26a4924c1d48",
"author": "Jeff Berry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLIoyUvL0xbdALyW2AldJycrui61HDSZdpjjNQ5zcxvsw4u98=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ocean Storage is, in my opinion, a top notch self storage facility. Their building was always very clean. I experienced absolutely zero issues. The staff was always friendly and eager to help. They even knew me by name after only a few interactions. I will recommend Ocean storage to anyone looking for self storage.",
"date": "2021-10-29T15:25:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2022-09-01T20:15:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "181bd55d-3024-47ca-9a88-058a31da3296",
"author": "Akua Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxK9__o7DrwrD6x3BKfvf2Mq1pKWM6vngj_7BBYX-avueCsjAt=s64-c-rp-mo-br100",
"rating": 5,
"text": "The young lady was absolutely helpful with everything.",
"date": "2021-10-19T18:23:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-09-01T20:15:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "06040fad-2b3e-4f44-96e9-acac7385d7e1",
"author": "Judith Giordano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKr3AFM_h2ahD28-s5glDvYMGmXeZxXVdBZRQRRydq2cQUuVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "people are very helpful",
"date": "2021-10-18T14:22:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-09-01T20:15:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d8a86078-cebb-479c-bc1c-ee5420f499e8",
"author": "Rachael Curles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2MOsJ9x9ga79cZKPew1KhpHN5tagms7R8xcrN4-TFwFgW1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility with helpful and friendly staff!",
"date": "2021-09-27T19:30:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rachael, it's experiences like yours that really keep us motivated! Thank you for the great review!",
"replyDate": "2022-09-01T20:15:54.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9d3159d0-a2e1-405e-8c74-81cc8912f47e",
"author": "Ahh Dammit!",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIH7NFwdT27VLFdul8wNROqDCgwnTZtAzlf5UHeZBqm-XFKRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "It is clean, well lit and pest free. Aailyah was very kind and helpful. I enjoyed chatting with her while purchasing my unit.",
"date": "2021-09-15T13:48:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you found our staff to be so supportive during your experience here at Ocean Storage. We're looking forward to your next visit with us!",
"replyDate": "2022-09-01T20:15:54.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "99260a26-5280-4f66-8b7a-7cae6dbb3383",
"author": "Teresa Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnYZWuJyB_1_K8Uj9XeOyTNNwVSerqeaPNUgbyQsUjdt3KChKL=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very cost effective, clean and well lit. The reps I dealt with were helpful and knowledgeable.",
"date": "2021-08-02T11:59:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Teresa, we're glad you had such a wonderful experience with us! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "168d4d03-5c82-47bc-a304-444e57958d01",
"author": "Kimberly Edelen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiYJOFf89WTHt4aq9SSpKnLehhlyyivNxa-jpPJT4SPdlU=s64-c-rp-mo-br100",
"rating": 5,
"text": "I purchased online and showed up. Very friendly staff and they showed me around.",
"date": "2021-07-19T12:14:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kimberly, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9a361aa0-b925-4dc2-95ef-103a33cffff0",
"author": "Eric Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVV11t_QTqvFIgv4nYunTghgdjLgTU5q8YsprB3mULKkABIO3SpYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service",
"date": "2021-07-19T01:59:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e35d447-f87e-4fad-8e6a-750c84e1c95d",
"author": "Blond Ginger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKuRjAPYEwh72-EqNHGpgktS3qz2tQaQnZ7j7DxGPy5ukC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Employee assistance me with figuring out what size unit I needed and show me the unit before I purchased.",
"date": "2021-07-16T22:14:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a review for us at Ocean Storage. We're happy we could meet your expectations!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3911543e-5192-41fa-aa4d-f4934c081501",
"author": "Hezekiah Yon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAUy0ja_-XNSpV0Q67SEO1S36aWrKRfidK2tY2hh47rUGcT5DWnQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The entry and access is absolutely the best and easiest I've ever experienced. (...just back right up to the sliding entry doors and the elevator is just a few short steps inside) I love the \"load/unloading\" flat carts too...and the AC is off the chain! The restrooms on my floor (second) impeccably clean & fresh.\n\nThe Ast. Mgr. is very friendly and kind.",
"date": "2021-07-16T20:29:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hezekiah, your wonderful feedback and rating mean a lot to us. Thank you for the great review!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6fde2050-a8c2-432e-900b-b4eb4ec4fad3",
"author": "Skylar Hyman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNSb9h2o3uOishkl_vm2huo9CITUcquT97psFk5HPEG80oO2Vp=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a very pleasant experience. I reserved my unit online and went onsite to purchase my unit. The staff member was very knowledgeable in answering the questions that I had, and very nice. She showed me the unit as well as gave me the information in regards to utilizing the van. It was hot outside and she was hospitable by offering water to me as well. She went over my contract in detail, I do not feel that I will be blindsided by anything unexpectedly.",
"date": "2021-07-06T12:11:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "My'Chael, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cc270d53-6b85-438e-99c5-a2fbcd1b3403",
"author": "Ashley Hinton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuPziWpk6EX4B69EzbqhxkVnuv0ot9JzHgxj2I5vLCLsaP8RV-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliyah and Tammy got me in out and their customer service was A1 and the prices are UNBEATABLE!!!",
"date": "2021-06-23T22:12:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ashley, we are so happy to read such a great review about Ocean Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "49b90a2a-9533-4e72-b0d2-278d9acbb745",
"author": "Hope B.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoXF-W5F6Z9XhVduPsfdhV3vEp2_Bd0FTZbyeMh1KGuNEQ9K8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda provided me with the best experience from reserving my unit to move in day.",
"date": "2021-06-16T11:52:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hope, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29858b29-dd4e-4f06-a3a8-c0c930f5a93a",
"author": "Beth Keane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0tIU95p_M4aKaNpWyvkBkn8vp6OzlJOqkbuy7w9XUCS9jo8bE=s64-c-rp-mo-br100",
"rating": 5,
"text": "management was very efficient and friendly and made the process seamless.",
"date": "2021-06-07T19:35:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Beth, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage! Until the next time we meet, take care!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d6657e20-36d9-46ac-88ed-9b0c037ecb47",
"author": "J.R. Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVx64dkDz_H54sxDnMkd5LUSqz3Pdn9PBE5VEiG89bNfxBgu_8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything has been great! Reserving a unit online and exchanging all documents electronically is super convenient! Facility is clean and well maintained, and the provided carts make moving belongings a breeze!",
"date": "2021-06-02T18:16:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f18cd4ef-55ed-4d62-9008-b68f838078a1",
"author": "Olivia George",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUd5PGlM9qko1u2XHMqNnqMasZlLI-4PUFZn_9nDGqNo6QvaQOEgQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The unit was clean and seemed well maintained. Loading carts are really available and staff was friendly. Would definitely recommend.",
"date": "2021-05-31T13:20:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Olivia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage. Thanks for the recommendation, and have an amazing day!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "db1a16ee-616f-4a09-88ee-a7a001a920d8",
"author": "dan purstell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXODQMuc-qhLGJBDN9SQ_PB9lScXZnBvtET4WgtG_reitolaGL=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed a cheap, reliable storage facility quick and ocean storage stepped right up. Love the air condition facility and easy access. Highly recommend.",
"date": "2021-05-31T13:20:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dan, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "37de2b26-f34b-4b7a-92de-660cdc54e31b",
"author": "Carey Faivre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLt7tQDiwHfhkEqAv8QTfo01eVR_Q-xgLaPxTiOCmJxInhy-Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mrs..Tammy was fabulous. Very friendly and helpful. Even with me being a extra hard customer.",
"date": "2021-05-29T19:54:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carey, we're happy to hear you had such a positive experience with our team! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e6af8cdf-8869-47d0-9129-2bd57d78816b",
"author": "Melissa Fass",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNRdkSQ9UiQRMXJB1K0Xk3ilqhwD1bJJladihbgs_vXnpeXxpe=s64-c-rp-mo-br100",
"rating": 4,
"text": "Danielle was great and very helpful!",
"date": "2021-05-27T14:18:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melissa, we're happy you found our staff to be so supportive during your experience here at Ocean Storage. Thank you for the great review!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fb162c79-a2a3-4381-8439-02351c96f7b2",
"author": "Jordyn Styron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2radzy4gNEhNUZMv3zONGAcb4lsGlkVNbp7_7KxhFSy8utbrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The temperature was at the perfect temp. in my opinion. I do wish there was more than one entrance but with the carts they supplied it was perfect. The hallways are wide enough that nothing is hitting the corners and falling off! Most of all, I met the manager and she was fantastic. She showed me my unit and answered any questions I may have had. I would use them in the future if I need storage for anything!!",
"date": "2021-05-24T17:37:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jordyn, thank you so much for your positive comments about Ocean Storage! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "29727589-bc21-4fb1-b8c2-a52dd06e9640",
"author": "S C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ_eHwT-0XbDxMjs7UQzOv5vReyGqa1zoZ2wdyA0Ubbcy_MQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility, helpful customer service",
"date": "2021-05-24T17:01:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-09-01T20:15:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d0db83a5-b75e-432e-9525-6815e2bc409e",
"author": "Ivelisse Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9McRRgAg1BvU4xqoNr_XI87zEnXNE-EV4mopjwYR0AW3HPaU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammy has been super helpful! She is always so nice and welcoming. Our unit was clean on arrival and Tammy made sure we had everything we needed to make our moving experience less stressful!",
"date": "2021-05-23T19:12:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ivelisse, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage! We hope to see you soon!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6abb636e-6a15-4cf1-a79e-0ada3f51b7c6",
"author": "Xavier Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgNpaGbP37wU2aqsuis1MVdbMRGvI9luUtPGZIuXNbgf_htg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was top notch and the facility was beautiful.",
"date": "2021-05-18T11:10:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Xavier, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "31f578cd-e181-48b5-ad2d-a7c94222fe68",
"author": "MC681 MCA",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVleBkuO86mw6VKG-IYXsQuxXN0BkIXhHsXG5CGzOVY0dc8TbDt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle was very professional and courteous, very easy to work with.",
"date": "2021-05-07T14:34:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nikki, we're glad to hear you enjoyed your visit.",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e6d398eb-1458-43e5-b713-2dd3e59f9eb0",
"author": "Nicholas Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfFaniball5NIwdrB4RDMUgTUrf0dAUUBggFdCV52QiUcNsg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The attendant was super helpful, more then willing to show me a few different options and breaking down the costs, helping me settle on what was right for me. The facility was very clean, it felt safe and well lit, and the climate control was exactly what I was looking for it to be.",
"date": "2021-05-06T13:21:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b944be9a-5fce-4cf6-b678-0ec8addcf821",
"author": "Amy Parvez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmCWu2d1NtaUVJc1FLamIbDpQv6Wx9GAQCeC3T7J382m6_yISQ_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Front desk clerk was super nice and accommodating! Made our first time there a breeze!",
"date": "2021-05-05T14:40:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amy, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3931baf-4ced-4d86-9ce5-4135f1f046c6",
"author": "Josh Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxZZNtmNHmcoHnBXPvFg2A39xQYHn-znqjBkuZC6oqAuvjhYq8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Renting in between homes and the services have been delightful to this point.",
"date": "2021-04-23T16:00:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56426c29-a5ea-491e-8dd5-eb5dd286a141",
"author": "Carrus Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-GmV9R41L6T0x9gkyjz-LB48hKALy8kcANjVvgLzQUmritA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-04-22T21:39:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carrus Williams, thank you for the high star rating!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25d68ce7-3949-418d-bd52-456d90d8e5c9",
"author": "ryan smiley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqxyi4wJcYZJv4OiiXKgRALemxns-FNqRIr7NPxVcpL0tygNNQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Set up was fast and friendly and staff was patient with my many questions. Clean facility, would recommend.",
"date": "2021-04-16T21:04:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6a13e6ae-516d-4d54-add7-610ea391e0ff",
"author": "Martin Synakowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-OMR2r4brh-eQJtCYPOdKzVrZzgXqYST9h789Swvq1_IXxvU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional",
"date": "2021-04-16T15:40:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d47c3649-733c-4958-a384-b374714831dc",
"author": "Cammie Cam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc2CSNPqgKndOgJ9_xiVecRtrhjDh6e-35eo1jpkxZMD_1YOY-VQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a wonderful experience at Ocean Storage. The store manager, Tammy, greeted me professionally and was extremely kind, as well as, helpful. She patiently answered all of my questions about the storage property and process. Tammy made my decision to choose the right storage place painless and easy!! Which was a huge relief. She was so AWESOME!! I will definitely refer my family and friends in the future. If you’re in need of a nice, clean storage, with great prices and staff that care, you’ve found the place at Ocean Storage!!\n\n*Military friendly too!",
"date": "2021-04-09T22:18:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tee T, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d1a9b5f6-1f12-4aaa-b556-e249a18f934e",
"author": "April Marcell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5eJjeJdk0Wh2PESPGZuRirMbJE1J_cWW2oSj5-3653aWhp6Xh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was excellent",
"date": "2021-04-09T11:51:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8fcbf94a-b1ff-42db-b9c8-846932d83006",
"author": "Ja'net Beckett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLafkWwdCUtnpuh02ZXYp8mSbTHc5eEWNa2SUd_bWWp5ETq-w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The manager was very friendly and nice. As well as very knowledgeable too.",
"date": "2021-03-24T02:12:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ja'Net Beckett, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4e65899f-6a51-4de6-9b54-c2add9bc16ee",
"author": "Niecey Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkmSw-ZJFr9MMm88y9ocLANxuG_XNneelCbOZF-mUqVRh0_de3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammy is wonderful! She made my whole experience what is was",
"date": "2021-03-13T20:18:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c38ddfc-a2f3-4c69-9ca4-b70f257df79b",
"author": "Stephen Escalante",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJO2pCCn628R7L7ut2Djb8UaMHdXb7tEqiT2LYkaVL8t-LFOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with Ocean Storage for a long time. I was originally at Ocean Storage off North Hampton. Sue is amazing and the customer service is second to none!!! I was sad when I had to relocate to Ocean Storage in Chesapeake, but Tammy and her staff are amazing as well. Awesome customer service seams to be the norm with Ocean Storage regardless what location you go with. I would highly recommend either location to anybody looking for a great place to store things. I don’t feel like a customer but part of the family!!!",
"date": "2021-03-07T19:58:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f8531ce3-4754-41cc-94d5-7f5cace7c842",
"author": "Wanda Whitfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMlXLEd3yhpnL5JJyEKiFkjPI_w3L-ABuitQx-esjHj8_awSWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service I received was excellent. The attendant Tammy made a very stressful time for me a breeze. She was very friendly and helpful. I am extremely grateful to her and staff at Ocean Storage. The facility was clean and inviting. I highly recommend this storage facility to anyone.",
"date": "2021-03-06T16:37:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2f8c1bb3-4b18-418c-b5d0-5667abb2c4f8",
"author": "Lytanja Fields",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnPD-iD9nk14aF3KFP6po0yCXsEGGgi4ftxqwKXdPVO1C8M9DBUw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-02-26T02:40:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lytanja, thank you for the high star rating!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eeb10407-e5b8-4650-b630-d75db94d6304",
"author": "Brownskinned Angel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIqQixxcNNwiihdE0N85ESL-bYZsa5HqbEH_0N2FCHGuBTKJgNAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager was super friendly and very welcoming!! I had a reservation at another facility and after finding out that they couldn’t honor it I was very disappointed but the young lady in your facility turned a bad situation into me feeling very thankful that the other facility wasn’t available. Recommending to all my friends and family. THANK YOU!!!",
"date": "2021-02-22T15:20:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5197045b-f96b-40e2-adc7-9ab6798a7abe",
"author": "Christi Whitmore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnhCIQvkC7oYqmrbuxFUmKUNggn4bChVcftrxzuhfCOgQhDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great all the way around",
"date": "2021-02-19T21:29:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "752a717f-92f3-4fd1-afa7-008105649dc7",
"author": "T P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQCBqz2GckuMDkX2y4Lts5PO-ukW2UldPcV6DXzfSgf67-52I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Craig was very helpful, courteous, people-friendly and most all professional. Thank you for all your help.",
"date": "2021-02-09T20:46:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a464ab44-0868-4e05-b15e-47c99ee099a7",
"author": "jacqueline bruce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI452W-XUonoLAb2r6Zk0yNRwsmIT6PfZAhkVvyOBPuaGe9Vw=s64-c-rp-mo-br100",
"rating": 5,
"text": "When I walked in the door it felt like I knew tammy for years. She answered all of my questions no matter how I asked the same question continually. The place was clean. She said if I have any more questions to please call her. Then she gave me her business card.the conversation we had was stress less and comforting.",
"date": "2021-01-22T17:19:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jacqueline, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-09-01T20:15:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "cbd958f3-02c6-4f27-a283-c85e4f24110d",
"author": "Victor Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEb9tDas9FkmoK16lVq7rlNVackNw4kzx0HMc314HkTA4BYTo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful!",
"date": "2021-01-21T22:00:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Victor, we are glad we could help!",
"replyDate": "2021-09-01T20:15:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1077e15e-6b7a-44d5-bc59-3b21c84470ab",
"author": "Rebecca Clymo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPTCFovnkLlScBUU6OD6JkWRUNs-BxKhIU7rMTdNg0G_Z_fzqh=s64-c-rp-mo-br100",
"rating": 5,
"text": "When registering put in the wrong email, so when we went by to fix it the manager there help us and made sure everything else was good. He was a very nice and helpful.",
"date": "2021-01-03T22:06:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rebecca Bates, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage!",
"replyDate": "2021-09-01T20:15:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a6325e7-8a69-497e-a6ae-450603613518",
"author": "Mathias Soucek",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGy59o4igmvlWrnduZMc99IPQ3SWLkActUppg1d-wsmdWGwg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience, highly recommend!",
"date": "2020-12-29T20:16:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mathias Soucek, thank you so much for your positive comments about Ocean Storage!",
"replyDate": "2021-09-01T20:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e7a69d2-8380-484e-98ec-449533c1c8f4",
"author": "Lydia T",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYz-SEqJQl2G_MTEteMJzoKjc3jQ1hxWxwvoYSWtAIvXCU4gRd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was very pleased with the service I received at the new Chesapeake location. The value and location was the initial attraction for me. The service I received is what caused me to rent from this storage facility.",
"date": "2020-12-28T04:25:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-09-01T20:15:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f84a24ac-b53b-4630-9a2f-914bc46b10fa",
"author": "Kayla Maier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICberEVWi2DopRRTQwOeaxIEZ53jk-S3JpYZmp_5X36fKuCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service, very clean facility, and I have a great sense of security at this location! Check-in process was smooth and easy, no issues and they offer autopay so you will never forget to make a payment! HIGHLY recommended!",
"date": "2020-12-14T23:52:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kayla, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-09-01T20:15:56.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "0b3b0f33-29b3-416e-b5c4-e87816b929e5",
"author": "Insurance Information",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_f9Sf_-yzmopi81YKy82xwUnwFD8zGzIkPCeq5iV0u-7kky4F=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Brand spanking new, go see Tammy, she's great! All sizes.",
"date": "2020-11-10T02:52:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad we could help!",
"replyDate": "2021-09-01T20:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a8bf9db2-e5ac-4bc9-8b73-68fbcc564bad",
"author": "John Yoon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeayMxNTFJBYjgpbv2U45zMXMqMsae8N2g3Lyd_XpnnRiDmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service, prices, and management. It is very well maintained. They also let me use their move in vehicle for free!",
"date": "2020-10-14T17:33:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, we are glad we could help!",
"replyDate": "2021-09-01T20:15:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f2758213-f73d-4b1b-801b-62e28e4f7eaa",
"author": "Cassandra Stambaugh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnA0jmsD-Hf1WB7-wNyr1bWPLFMyvFVtNTBGaE-yB43jP9Xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome just opened even though google said they were already open (bad google) they called me right away and fixed the problem. Daniel is amazing gave me a tour and explained everything so well... I had no questions. You are in great hands with Ocean storage oh and u can’t beat their rates.",
"date": "2020-09-24T16:34:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cassandra, thanks for letting us know how we did. We are so please we were able to help you out.",
"replyDate": "2021-09-01T20:15:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
}
]
}