{ "summary": { "average": 4.9, "total": 328, "distribution": { "1": 3, "2": 2, "3": 1, "4": 10, "5": 312 } }, "reviews": [ { "id": "d3b761cf-c3ca-4681-b420-76a4c2d467d3", "author": "Ernestine Lewis", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJDFL69_QIL0FtLyXZdGHWQkPq8e_eLuXHpXKVBwnYYhKskA=s64-c-rp-mo-br100", "rating": 5, "text": "Ocean Storage - Nansemond Parkway, staff are courteous, professional, and efficient. It is so great to deal with them.", "date": "2026-08-25T21:09:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, Ernestine! We are pleased to know that you had a positive experience with our staff at Ocean Storage. Your recommendation means a lot to us!", "replyDate": "2026-08-26T20:14:50.000Z", "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "949b37d4-cbca-4114-a1cb-580fc17f79f1", "author": "Mark Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLo4LzOWcU2FLp8HcuL3JKuIX9fYRAsM-WrnB0PIBHudWAZWw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2026-08-21T12:34:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Mark, for the 5-star rating! We strive to provide a top-notch experience for our customers at Ocean Storage.", "replyDate": "2026-08-25T20:14:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "9e27a28a-f387-411a-a027-606717be95c8", "author": "M. D. McCue", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOfHXoj4tGeGqvwNTJ5f5JsR4x2rdvgqz4htwoHsuz8LfmqWcz=s64-c-rp-mo-br100", "rating": 5, "text": "Great storage facility at an affordable price.", "date": "2026-08-19T22:25:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, M. D. McCue, for the positive review! We're pleased to hear that you find our facility great and affordable. ", "replyDate": "2026-08-25T20:14:50.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "829fc23c-e651-4c16-8c8c-32c25d6b4382", "author": "Carlton Moody", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSSR_eaSgfZd4qzi1Xcm7l4CXTtq0j2zVwvWJ9wE0R8bn6qw=s64-c-rp-mo-br100", "rating": 5, "text": "I’ve had a great experience with this storage facility. The units are clean, secure, and easily accessible, and I’ve had absolutely no problems during my time here so far. The staff has always been helpful and professional, and the overall experience has been smooth and hassle-free. I definitely feel comfortable storing my belongings here and would recommend this facility to anyone looking for a reliable storage unit.", "date": "2026-08-19T20:47:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive experience, Carlton! We strive to provide a secure, convenient, and hassle-free storage solution for all our customers. Your recommendation means a lot to us, and we truly appreciate your kind words. Thank you for choosing Ocean Storage for your storage needs.", "replyDate": "2026-08-25T20:14:50.000Z", "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "6e4ff55f-bc7e-440a-88ad-5f9824c13698", "author": "nathaniel gray", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQTuc8NgmM9mOSvk4EVufrubmigXaRbsZ5zl2wu37Ldhe6mIw9=s64-c-rp-mo-br100", "rating": 5, "text": "Ocean Storage has always been extremely curteous and knowledgeable while assisting me with anything I have needed over the 2 years that I have rented a unit. They have always been customer service on the highest level.", "date": "2026-08-15T21:03:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Nathaniel Gray, we're happy to hear you had such a positive experience with our team!", "replyDate": "2025-10-01T20:14:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1e09ca20-855c-4418-aab8-ac79a1ac20c4", "author": "Effrem Granison", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNYocLeWijg4JlD1jPTjQ6aMjeCYd_TWdMrNzgS1ei3T4r5NZz=s64-c-rp-mo-br100", "rating": 5, "text": "We have used Ocean Storage for many years. Clean and we'll maintained. No bugs. Professional staff as well. If we ever need storage it's non other than Ocean Storage for us!", "date": "2026-08-06T02:33:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Effrem, for being a loyal customer! We are so grateful for your kind words about our facility and staff. It means a lot to us to know that you trust and appreciate the care we provide at Ocean Storage.", "replyDate": "2026-08-11T20:14:50.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "0459aec9-5383-485a-88e0-eab9d9fea056", "author": "Amanda George", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYafaew4qDAUbP9vfiTnJfXa54BzaRD0wS284-f4zdl9gCkw=s64-c-rp-mo-br100", "rating": 4, "text": "We had a great first year here with their move in promotion. The rates were great even after the promotion ended until our one year came and they doubled the price of rent. We’ll be looking for other locations as soon as we can. So buyer beware, if you get a great move in promotion, plan to be out by the time that ends or prepare to pay $$$.", "date": "2026-08-04T21:05:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review, Amanda. We appreciate you taking the time to share your thoughts. We understand that no one enjoys seeing a rate increase. While we understand that every customer has choices when selecting a storage provider, we work hard to ensure our rates remain fair and competitive within the local market while continuing to provide clean, secure, and well-maintained storage facilities. We truly appreciate your business and hope you'll continue to store with us. ", "replyDate": "2026-08-11T20:14:50.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "c4e65c39-10af-474b-bc5d-bd2b796431f2", "author": "Betty Jones", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILPEgDBgTuc_S0tYCZ3z_6npbww9w0wO7kdHUqFUomjCWVMg=s64-c-rp-mo-br100", "rating": 5, "text": "Facility was super clean, great AC temp, great lighting, super clean restrooms, dollies and carts available.", "date": "2026-08-03T21:19:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the feedback, Betty! We're glad to hear that you're satisfied with our facilities and services. We strive to provide a clean and convenient storage experience for all our customers. Let us know if you need assistance with anything else!", "replyDate": "2026-08-04T20:14:50.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "30b86c80-f9d4-4e58-bba2-4f7555095624", "author": "Jus 4 Men", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAq39ffrzo0ke7rnmazbTdKbU-x4xJq-9VviRu3qdvCLOLcQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-07-29T20:21:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the 5-star rating! Your satisfaction means a lot to us.", "replyDate": "2026-08-01T20:14:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "daf59969-a259-4cdc-b749-1b733abde190", "author": "Sheryl Toscano", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkkFUVGzMhLwh4Imsiip7bwm2ih6h3VbcJyiTI0e1oTbWgXA=s64-c-rp-mo-br100", "rating": 5, "text": "The front desk staff was very helpful and polite. Richard was accommodating and very professional. The facility is very clean and welcoming.", "date": "2026-07-25T22:51:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the glowing review, Sheryl! We will pass your compliments along to Richard and the rest of our team. We appreciate your business and are glad to hear that you find our facility clean and welcoming.", "replyDate": "2026-08-01T20:14:50.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "86389f79-7efb-43d0-b415-391a5ca3e0c2", "author": "Calvinsimmons Andgsc", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOJfLD61pdOrDglDXE9VpND7gH-h9hEP3LrLdkULYQ-B6a8g=s64-c-rp-mo-br100", "rating": 5, "text": "I feel that my items are completely safe from theft and the elements.", "date": "2026-07-23T21:35:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience, Calvinsimmons! The safety and security of your belongings are our top priorities. We appreciate your positive rating and strive to continue providing a secure and reliable storage facility for you.", "replyDate": "2026-08-01T20:14:50.000Z", "tags": [ "price", "security" ], "sentiment": "positive" }, { "id": "dbacbad8-6564-4170-ad5e-40b004cb449e", "author": "Marc Baker", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-2ERGzOoncql1mdAwyid6IXvBQnAde0ntKQFn_ZgsqJ2twQ=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent facility and Office Manager is friendly and helpful", "date": "2026-07-21T03:22:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, Marc! We strive to provide excellent service at Ocean Storage. Let us know if there's anything else we can assist you with.", "replyDate": "2026-08-01T20:14:50.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "07fa9608-1f78-4f81-9c6d-90e21fa61f7d", "author": "Arica Peele", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOskmnvIS_4KnGsfxct8gebePJNYmzXPAOTi5enW4UDxxTB6Ym=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience each time I use Ocean Storage. The facilities are clean and the staff is always friendly and willing to help", "date": "2026-07-20T22:58:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words, Arica! We're delighted you've had excellent experiences storing with us. Your positive feedback is truly appreciated.", "replyDate": "2026-08-01T20:14:50.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "da196dcf-3c37-4168-8aa1-d02603fe9c15", "author": "Jennifer Carr", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-FJwYRvr8WMKHjxPW6iKTZO5yC_Igct5t2ePpr0nlO7h9tjVA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very smooth,easy process! Would highly recommend!!!", "date": "2026-07-14T00:15:37.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2025-09-01T20:14:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "87a5bd9f-12f0-42ba-b115-02f5a14097d9", "author": "Chila Nicholson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiv4g4jxouAnj2kMj8FHCZw6-UMgkYBUSYzfAYrtWVdznVuA=s64-c-rp-mo-br100", "rating": 5, "text": "Richard was extremely helpful in orienting me to the facility’s layout and policies, access procedures, fee options, and rental requirements. His personable, genuine, and professional demeanor was the reason I proceeded with the rental and did not investigate other storage options.", "date": "2026-07-12T12:35:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Chila, for sharing your positive experience with Richard at Ocean Storage! We are thrilled to hear that he provided you with excellent service that made you choose our facility. We always strive to offer outstanding customer service, and we appreciate your kind words. Let us know if you need anything further during your time with us. ", "replyDate": "2026-08-01T20:14:50.000Z", "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "ca0fdc75-76c3-40c3-9a5e-cadd55a93445", "author": "David Minns", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5k1Eb9ifbWCxR3GEUCDmL-JYENt9RVraV3iKgzOUHkUMi=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "My move in went smooth.", "date": "2026-07-11T12:37:05.000Z", "verifiedTenant": false, "featured": false, "reply": "David Minns, thank you for the high star rating!", "replyDate": "2023-09-01T20:14:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "dc07690f-bb7c-4752-b128-32425a0cdd4c", "author": "Briddie Abreu", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwHKEoKb3Oq0_jyEMADSFScZ_xHkIo0kkvNFB35xD8b3XCjg=s64-c-rp-mo-br100", "rating": 4, "text": "Good customer service! Very clean facility...units, elevator, halls and even the bathrooms! No strange odors.", "date": "2026-07-09T01:40:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Briddie Abreu, thank you so much for the positive review!", "replyDate": "2025-09-01T20:14:50.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "3f51da10-85a7-48ab-b2f6-dd6916da9163", "author": "Barbara Sinclair", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsyEC-R-hDTR3XRIt0286p-ccCTjCGHo16WBQD6VnM3Atz2mqERg=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Been with them 2 years. No customer service issues, But rent cost has been going up. Just look at your receipts if you are on automatic payment.", "date": "2026-07-01T13:09:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Barbara, for being a long-time customer. We appreciate your feedback and will take your comments into consideration as we continuously review our pricing strategy. ", "replyDate": "2026-07-01T20:14:50.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "27abd931-e01f-4628-8333-891a141ca62f", "author": "Mary Dixon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsVfY5c5DusNIBowta7h-oFD8pz9U7Jnm7JZZbVYaycPZNCg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-06-29T21:21:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Mary, for your 5-star rating! We're glad you have had a positive experience with us at Ocean Storage. Thank you for choosing our facility for your storage needs.", "replyDate": "2026-07-01T20:14:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "feb1b66c-8107-4d34-9cef-be526dc5f339", "author": "Charles McCormick", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU40VbAvgEtbjzZNu81E554P51wcBw2zkkZmQoitA6qiniZw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2026-06-27T22:24:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star rating, Charles! We appreciate your feedback and your business. Let us know if there is anything we can assist you with.", "replyDate": "2026-07-01T20:14:50.000Z", "tags": [], "sentiment": "positive" }, { "id": "483091e0-f592-4060-9549-f54d969e19f6", "author": "david peregrina", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxw4f7tNx68ifps1mKqr4ad4O_xZs6YZZCBuDiaIJZsJXSSM83=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-06-26T14:41:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the fantastic rating, David! We appreciate your support.", "replyDate": "2026-07-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "5545fcbc-6af5-4670-b18b-8ec2a49338d1", "author": "Kim Gonzalez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjZ5DYdgcJVjmpoWactxgRHKzVI5VL4YONvCoHgaDJEZN7hQ=s64-c-rp-mo-br100", "rating": 5, "text": "Easy process and 1st month free so I’m pleased.", "date": "2026-06-22T23:14:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience, Kim! We're glad to hear that you found the process easy and took advantage of our first-month free promotion. Your satisfaction is important to us, and we're here to assist you with your storage needs whenever you need us✨.", "replyDate": "2026-07-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "4f17d701-ff89-48c9-a0d9-a9d6224d4198", "author": "Marli Laudun", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqU-2mDq8Gf5jHl0NSR6bcliCAECbZuYMG3WDAvxAdpCNz6w=s64-c-rp-mo-br100", "rating": 5, "text": "Richard was in the office for our initial visit to our unit. Super friendly and helpful. Showed us around and shared all the important points. Clean and well lit facility with camera surveillance. So far, so good...", "date": "2026-06-18T22:14:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive experience, Marli! We are pleased that Richard provided helpful and friendly service. If you have any further questions or need assistance, feel free to reach out. Your satisfaction is vital to us!", "replyDate": "2026-07-01T20:14:59.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "b7271d7f-0019-4919-98f4-374156e42ce9", "author": "Jeanette Trotter", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWODdQ9etojcM3d4D1-ZtD7bWkofdwQprJJZoVw0bPcIX3uKhEL=s64-c-rp-mo-br100", "rating": 5, "text": "Great customers service answer all the questions that I needed. And show me my Storage unit .", "date": "2026-06-17T23:10:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive experience at our facility, Jeanette! Excellent customer service and providing assistance when needed are some of our main priorities. We truly appreciate your feedback and look forward to continuing to meet your storage needs.", "replyDate": "2026-07-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "cfafef6e-5d23-40e8-9ca6-280b54bc8ed8", "author": "Stephanie", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIygjkMx0ocilYm6_LWazZK7Bkqv5C0o0ax5lEprNgkoegqkw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-05-31T19:49:55.000Z", "verifiedTenant": false, "featured": false, "reply": "We deeply respect your 5-star rating!", "replyDate": "2026-06-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "504ff75f-4bd2-4aad-bfac-d1a57a994418", "author": "Reviews by LTC Reagan ret.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWB0qiKP1658SzOnkVpInTQCCqXD1UlUYh_w9WsnwkbQh1KW5A=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "As far as storage facilities go, this one is really good. Haven’t had much interaction with the staff, but what little I have had has been pleasant.", "date": "2026-05-31T04:28:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful feedback! We're pleased to hear you find our storage facility really good and that your interactions with our staff have been pleasant.", "replyDate": "2026-06-01T20:14:59.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2c0bcc24-d286-46d4-91e2-1c619fbbc808", "author": "Julie Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3ix9M80x05bsuyjWbGp3PhN1net350vqm8eRduWL2RQZ7Rg=s64-c-rp-mo-br100", "rating": 5, "text": "Of course! Here’s the revised review:\n\n“I had an outstanding experience at Ocean Storage! The facility is top-notch, clean, and secure. A special shoutout to the manager, Kiersten, who went above and beyond to assist me and my family. Also, a big thank you to Brianna, the assistant manager, for her helpfulness. Overall, I was very pleased with the services. However, I think the district manager, Jessica, could be a bit nicer in her interactions , Especially when it comes to calling or emailing her employees back with IMPORTANT TIME SENSITIVE RESPONSES ON top of already stressful situations dealing with Highly recommend!” 🌟", "date": "2026-04-14T22:35:32.000Z", "verifiedTenant": false, "featured": false, "reply": "We are delighted to hear about your outstanding experience with our facility and team! Thank you for recognizing Kiersten and Brianna's exceptional service!", "replyDate": "2026-05-01T20:14:59.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "84815c86-41aa-48f5-bd76-75c93175609e", "author": "Teresa Webb", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrXVQd6oNl1pLwr8-SQGQVNMuQ7aQCGm8txD_yUrLLmk5wUg=s64-c-rp-mo-br100", "rating": 5, "text": "The manager was so helpful and kinda . The unit as well as the store and area was super clean. No matter how many questions I had she answer them all never made me as if I was a bother. I can not say enough good things about this place or the manager. She was kinda & sweet as well as very professional you can tell she takes pride in her work . So thank you Kyrstyn for helping me today answering all my questions and sure I felt comfortable with placing my stuff there.", "date": "2026-02-27T16:15:06.000Z", "verifiedTenant": false, "featured": false, "reply": "We are overjoyed to hear about your wonderful experience with Kyrstyn! It's fantastic that she made you feel comfortable and answered all your questions professionally. Thank you for taking the time to share your positive feedback!", "replyDate": "2026-04-01T20:14:59.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "caa99d51-306d-4dcb-89e1-241504a60a43", "author": "Kym Jones", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvXTifZLpRXZOKQNUpeFv0ktev2joMd9DJLFU4sagrRAH2nHBx=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I drive Uber is easy to find", "date": "2026-02-02T07:31:12.000Z", "verifiedTenant": false, "featured": false, "reply": "We are pleased to hear our location is easy to find! Thank you for your review!", "replyDate": "2026-03-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "57a01425-c7f9-42e7-a569-95b0b1e94bab", "author": "Latashia Price", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYkiDpkQwufZmj1tC-gj6e_7zkm9Fq4vziEHYYHKRCbVOX-D_x=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-12-09T00:34:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2026-01-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "da080c6e-babf-47a2-a74e-0303869eaf3e", "author": "Joyce Busby", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4UIKmYMa1IXZ8L4olSPGMACuMDl9jtbxoA8OSQ5-YieViAw=s64-c-rp-mo-br100", "rating": 4, "text": "I rented for 2 years and the place is always clean and I never had any problems getting in or out. Plenty of carts to use. The only bad thing is how quickly the monthly rate went up in that 2 years. Wasn't happy about that part, but otherwise no issues.", "date": "2025-12-08T15:11:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Your positive experience means everything to us. We understand your concern about rate increases and appreciate your loyalty over two years. We will use your feedback to adjust!", "replyDate": "2026-01-01T20:14:59.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "neutral" }, { "id": "2c802d2d-a664-4abb-aadd-0ae6cb30b940", "author": "Gina Gurkin Timmons", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjJENK-8_uRTYDXEjaQyS9hmBu_t4IzuZyB8mHIRifnnFmAH4e=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-11-23T04:23:07.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2025-12-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "5157e35e-cb8b-43a8-b2ff-4ce4908e1747", "author": "Krystal Thompson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLo9ub83TirMFiQjfV0YaU4A2tkjyFqN3Y4vpMo583xx5Up0Q=s64-c-rp-mo-br100", "rating": 5, "text": "Brayanah was amazing to work with! Facility is clean and convenient", "date": "2025-11-17T18:43:10.000Z", "verifiedTenant": false, "featured": false, "reply": "We are overjoyed to hear Brayanah provided amazing service! Thank you for noting our clean, convenient facility.", "replyDate": "2025-12-01T20:14:59.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "49c70273-dab6-441a-b319-168207115f6a", "author": "Sharon Hart", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZcc8_QXWvl5rvrp5dEMkyODAisXKyT7y1HLcDVsQJOelO03ZMcg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very nice and clean.", "date": "2025-11-10T21:13:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Sharon Hart, we really appreciate your positive review!", "replyDate": "2024-09-01T20:14:59.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "fcc3fbaf-9286-4bfb-a207-a1e4ca7ba820", "author": "Raymond Blair", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrAXmEZ_vpnkA57hila1_llJJbJx_4I6Vr5wzIPFOZw4dE3ZHQVg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Highly recommend this location. See Brayana if she's availableFacility is spotless, I always felt secure going there. Though the service from the staff like Brayana made everything better.", "date": "2025-11-09T21:08:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "4875bd2e-6b80-427a-a8eb-d0d039be7820", "author": "FearlessStormclaw", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbO6s80OiX1pxsMvF_wD-toUcvOfIwQzN2WhjC6gFw82n-jw=s64-c-rp-mo-br100", "rating": 5, "text": "I needed to rent a unit just for a couple days until my new apartment was ready for me to move in. The Ocean Storage employee I spoke to on the phone was very helpful in getting me a great deal and avoid having to pay a full monthly rate when I was only going to be needing the unit for a week tops. It was incredibly easy to get my stuff in and out of the unit, and it was simple to open and close my rental arrangement. If I ever need a storage unit again, Ocean Storage will definitely be my first go-to.", "date": "2025-10-27T02:01:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience! We're thrilled we could make your short-term storage easy and convenient during your apartment transition. Knowing that Ocean Storage will be your first go-to choice for any future storage needs means the world to us. We look forward to being your go-to storage solution anytime!", "replyDate": "2025-11-01T20:14:59.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "bd1e2550-a9ff-48eb-a259-1a7250e9b1c9", "author": "Brion Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZfEg-7xJNQfuEl5j8FQskcfzlCpRpIOCfEHID57sIh6fni5LT=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome customer service", "date": "2025-10-17T15:49:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Brion Williams, reviews like this give us motivation and help us ensure we provide high-quality care!", "replyDate": "2025-11-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "8af7feb7-2135-4a08-a03d-be09df4c729c", "author": "Michele P", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtoir9a3jNLEECVak41jRTpTJKbWVsHvKSV8pCm9qKwk6ZvA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "We were helped immediately and were informed on our options. We were given a tour and taken to the unit we were interested in. All our questions were answered.", "date": "2025-10-10T13:42:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We're so glad to hear that you had a smooth and informative experience with us. If you need anything else, don't hesitate to reach out!", "replyDate": "2025-11-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "4309fa3f-e07c-46b1-9047-d5fa0008cd8b", "author": "Bubba Ritto", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJaEGA8CzQCCPPpZQLwlNlQcRRumjWwf85QhSB7hUOm0Dc1A=s64-c-rp-mo-br100", "rating": 5, "text": "The young lady at the counter, Brayanah, was very pleasant and also a pleasure to work with in securing a storage unit. Ocean Storage should be proud to have exceptional employees like her in charge.", "date": "2025-10-06T17:43:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful review, Bubba Ritto! We're thrilled to hear that Brayanah provided you with pleasant and exceptional service while securing your storage unit!", "replyDate": "2025-11-01T20:14:59.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "44e37e6b-4231-42b8-a43b-bdbba795f561", "author": "Shawn Dulin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTiZe-zDYdKpYSvkEBZ41RUN4kAF4vWRRrUytPCBX8OTijpMRu=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Staff were always very friendly and knowledgeable and the facilities were kept clean", "date": "2025-10-01T22:33:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your wonderful review, Shawn Dulin! We are thrilled to hear that our staff provided friendly and knowledgeable service and that you found our facilities clean. Thank you for choosing us for your storage needs!", "replyDate": "2025-11-01T20:14:59.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "8934b653-1aec-4cdf-9058-b82f6c3ca331", "author": "Bee", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV05vOkWXsGs9fEMoCaeE8Qx7g5pv5kYz41ZBmH7BzTFRiSyNo=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-09-12T15:44:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2025-10-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "ba71646f-b632-4d58-9f32-72fde3b48b95", "author": "Jean Kelley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuSnQre6iGlkAQjCcOJy-4_yiSRmBHQaq7qEj8FpTc94lVCQ=s64-c-rp-mo-br100", "rating": 4, "text": "The front desk ladies were pleasant and accommodating. The ladies room was without paper towels and soap every time I went, which wasn't often. Temp was cool but humid.", "date": "2025-09-04T20:29:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to leave us a review! We're thrilled to hear you found our front desk staff pleasant and accommodating. We apologize for the inconvenience with the lack of paper towels and soap in the ladies room, and we will make sure to address this issue. We appreciate your feedback and hope to see you again soon!", "replyDate": "2025-10-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "90cb17c2-0441-41eb-b469-8c8035017412", "author": "George Jubert", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZOW_F-gxXTQH7fckbFFvgcBdMIccwOW8mGGrfwlSjX6sjJLk=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-09-03T20:04:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2025-10-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "34f13f8b-dc5a-44b9-ac66-1b5599ec18cf", "author": "Corrinda Stateman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiAb248DOkjA1sqc5zUHX_rlddh6bYEu39yKz6FGRz6KndgQ=s64-c-rp-mo-br100", "rating": 5, "text": "I love my new storage unit and it’s been a great experience so far. The facility is very clean, secure, and well-maintained. Access is easy and convenient, and the staff has been helpful and professional. I’m really happy with how smooth everything has been. I definitely would recommend it to anyone that is looking for reliable storage! Ocean Storage - Suffolk is the place to be! 5 star!!!! ⭐️⭐️⭐️⭐️⭐️", "date": "2025-08-30T12:56:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the fantastic review! We’re thrilled to hear you’re happy with your unit and the service at Ocean Storage – Suffolk. We appreciate your recommendation and 5-star rating!", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "ed690864-62bc-421a-8016-01e8ff425500", "author": "Maria Nissen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXHO6uNdBE2bcq0F7Pn22nrbnzZ7TsjZDzMDR-zD9GK_dSSmsk=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Units are climate-controlled and staff is helpful. They have cars for moving your stuff around.", "date": "2025-08-27T15:35:58.000Z", "verifiedTenant": false, "featured": false, "reply": "We are thrilled to hear that you had a great experience with our climate-controlled units and helpful staff! Thank you for choosing us for your storage needs!", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fb3cc80b-9240-45db-838a-472cdfa236c6", "author": "Taylor Mayo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXg6GKtjWOrYZqn-HSXzS4MDpPqGmf7Csioedqvfov0HcpWZzgA=s64-c-rp-mo-br100", "rating": 5, "text": "This is a nice, climate-controlled storage facility in North Suffolk, convenient for people around Western Branch / Chesapeake Square and Shoulders Hill / Bridge Road. Brayanah and the team have been great any time we had questions or needed anything. Although managing your account online is nice, everyone offers that now. What is even better is being able to stop by and talk to a real person for help. You can do that here, which is a plus.", "date": "2025-08-26T12:01:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind review! We strive to provide top-notch customer service and it's wonderful to hear that Brayanah and our team have been able to assist you with any questions or needs.", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "654fb94d-2afc-418c-8e23-a9dd30c0bbae", "author": "Bacrase Ferain", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtnnWSEWy08RBB7Rg1ugQn4KNsHMCM89b6JWC-gngBLjJX2A=s64-c-rp-mo-br100", "rating": 5, "text": "Brayanah was a great help and friendly. She made leasing a unit one of the easiest tasks I've done!", "date": "2025-08-22T20:24:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the great review! We are so glad to hear that Brayanah provided exceptional customer service and made your leasing experience easy.", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "05bb8c2e-caa4-43c5-a16c-67557821b4c9", "author": "Vickie Hurdle", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI14lmkDCbG6JgIpXgmsft9AnEKXkgQDjNZEXSnVh2b8dp1tQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Cindy is awesome the best customer service ever !! I give her a 10 1/2 ! She's awesome !!", "date": "2025-08-17T15:15:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Vickie Hurdle, we are so happy to read such a great review about Ocean Storage! Thank you for leaving this wonderful review!", "replyDate": "2023-09-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "252e773a-ce04-451c-946f-54c16ddaaf9c", "author": "Jackie Mentzer", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkRmPhWlJDUu_3raNfMJrNba1HtybLllJ1RsR0Pcbln7dX0nw=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2025-08-16T22:05:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "f2562e5b-1f2d-4cb2-809d-4d1f9288c758", "author": "Travis Morton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUljw2xCb1F7ked_2Du8GSvKqJt_HBTTCetKBfOSI0DIy1sB98S=s64-c-rp-mo-br100", "rating": 5, "text": "Quick and easy, much thanks to Brayanah for her expert assistance", "date": "2025-08-16T16:08:01.000Z", "verifiedTenant": false, "featured": false, "reply": "We're thrilled to hear that you had a positive experience with Brayanah! Our team is here to make things quick and easy for you. Thank you for your review!", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "5273f54a-dd6a-49a0-a22a-b23459ac39e1", "author": "Bridgette Dorsett", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIMhPYczJSxGcK7JQxJVDc5-KzmiDJ54EIGODSZuCSY6CghQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I love it that they had the flatbed carts to use. The elevators are very spacious and the temperature in there is nice", "date": "2025-08-10T13:43:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Bridgette Dorsett, we really appreciate your feedback!", "replyDate": "2024-09-01T20:14:59.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "5fc7c4ec-579e-4f27-993c-b798ec2fec97", "author": "TreVonia Gregory", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrUQEK5vX1hF8xhbZJN_FADvVJwvzj2BoIXVSSDKLesZ4TgU4=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome customer service braynah was the best I told her my budget what I was looking for and my expected time frame she went above and beyond to meet my needs I highly appreciate her for her service thank you", "date": "2025-08-04T14:15:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks so much for the great review! We're thrilled to hear Braynah went above and beyond to help you! We appreciate you choosing us!", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "09261ffe-9a3b-4f44-b1a5-c1b4eb42f398", "author": "Courtney Miller", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHH9MV3-nWQhAbfFsmiLMh5Dh1J0F1RN8rZPE8ZjzJpeIIiA=s64-c-rp-mo-br100", "rating": 5, "text": "Brayanah was absolutely perfect!", "date": "2025-07-31T20:28:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful shoutout! We’re thrilled Brayanah made such a great impression!", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "26284b3d-4489-4149-8169-525bac8cfa79", "author": "Tiera Wilson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKS0re4XNMkhiePDCKI5YO9XUPbR-Ss8_lJEq57YEu3rYFyA=s64-c-rp-mo-br100", "rating": 5, "text": "Great place to store your things!!", "date": "2025-07-28T19:21:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Tiera Wilson, we are so happy to read such a great review about Ocean Storage!", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "b29c3c99-9c2f-48e9-b2ce-6044e8df53cf", "author": "Angela Darling", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOCBh7efNpRSYu26P4s8C7rDiBhM8U8paILWjhV5M0ixoJAA=s64-c-rp-mo-br100", "rating": 5, "text": "Choosing Ocean Storage over other storage unit facilities was a no brainer after speaking to Ebony. She was so easy to talk to, walked me through everything, and even showed me the different storage unit sizes to help me decide which one I needed. If you’re looking for an indoor storage come to Ocean Storage and ask for Ebony!", "date": "2025-07-26T17:47:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful review! We’re so glad Ebony could make your decision easy and guide you through the process. We appreciate your recommendation!", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "c759fa41-17cc-46d3-a16b-0cce0868c7c2", "author": "Tiffany Byers", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGooQN-pv75c4ZHvuCAfwbu2W7c17D8m0MOkPp2846BjHUaDc=s64-c-rp-mo-br100", "rating": 5, "text": "Ms Ebony was so great. I just happen to stop and ask a question and she got me into a bigger unit quick and easy.", "date": "2025-07-24T15:57:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the great review! We're so happy to hear that Ebony was able to help you find the perfect unit quickly and easily. We appreciate your feedback!", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "ca864681-d9f3-4973-96d0-77820f2e4c62", "author": "Tracy Hill", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLQEi3g7A_V4gEda9aHNbVgFnM5WA1WdLnU8FUGHHfZCsQ4Uf74Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great customer service!!", "date": "2025-07-19T11:45:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Tracy Beckford, reviews like this give us motivation and help us ensure we provide high-quality care!", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "f4d05da2-f4b6-4600-a7db-767e154d910d", "author": "Tamika Edwards", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5AkzOpGULDLdEXcREvVJjNkZsKvY6IM6IOWTvnmxTD4IktB7F=s64-c-rp-mo-br100", "rating": 5, "text": "Ebony had great customer service. 10 out of 10 I would recommend!!", "date": "2025-07-18T20:04:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the wonderful review!", "replyDate": "2025-09-01T20:14:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "61bdb09b-140d-48a6-8084-5dfdb18cad2a", "author": "TMac", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0owTgioqXkSKvFMH1EOvJwqcHPhkMz4kLdobrNU-rK75qsA=s64-c-rp-mo-br100", "rating": 5, "text": "Ebony Hockaday was AMAZING! She provided efficient service, helped show us different units, and made it easy to help us come to conclusion on the storage unit that was best for our family.\n\nThe facility is nice, clean, and in a great location", "date": "2025-07-16T17:25:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi TMac, thank you for your wonderful review! We are thrilled to hear that Ebony was amazing and provided you with efficient service. Your positive feedback will be shared with our team to celebrate their hard work!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "4ed8d79c-9e30-436d-ba12-c028e5a87b2b", "author": "Elijah Ramsey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5wFQ5zZ6BPKAmFKKJbIQnGo1zj_4Vs2TckpFgAcu5yDep4Q=s64-c-rp-mo-br100", "rating": 5, "text": "Great Customer Service. I would highly recommend Ebony and Ocean Storage.", "date": "2025-07-14T19:24:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for this wonderful review!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "24dce070-5df9-4484-81e0-b26a01773f20", "author": "LaShonda Ramsey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0zDl-hiZCJcASb5Qjlpba7OvaJavvSj_KY-3W5R4GKyk3DQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very Professional!", "date": "2025-07-14T19:24:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Lashonda Ramsey, thank you so much for the positive review!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "86643fac-019a-4be4-aa5c-869e94f33be5", "author": "Karen K", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJl2D6pmm41LkUN5lQCWYGXDAiDcKxmuOfwBcOsKdzbEJ-ctw=s64-c-rp-mo-br100", "rating": 5, "text": "Asst. Mgr. Was great working with me to set up the rental, even stayed open just a little late. Way to go! Very clean.", "date": "2025-07-11T21:49:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words! We're glad our assistant manager could help and go the extra mile. We appreciate your feedback and are happy to hear you found the facility clean!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "d0ec21ea-50e0-4989-9211-1d75590b5082", "author": "Zykira Saulsbury", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWHJwXWpH2c7D9jaYySzicCEyMj5jT66aCrys55rNhqlHOiw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-07-07T21:04:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "19a28c85-2c8e-4a44-ba2c-5cdfa4c171a3", "author": "Sara Minor", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVc8-D5dOhOJFFv0yTpUGxc5g9d46WDfYyGLtvmm07o7zLPUls=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Ebony and Elton were so lovely and accommodating!", "date": "2025-07-07T20:52:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your feedback. We’re pleased to hear Ebony and Elton provided such helpful, accommodating service. Have an amazing day!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "2bcbd6e9-ad12-4e00-a429-1d0d9cf93742", "author": "Precious Mack", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwePJ5-scGztCzjUyEDKEeJDkw2sP1Kl3o6uebp0DMtnN8J-TR=s64-c-rp-mo-br100", "rating": 5, "text": "This was my first time getting a storage unit and Ebony made the entire process extremely easy for me! She was so helpful and patient with me. I’d definitely recommend her to anyone looking to get their first unit !!", "date": "2025-07-05T17:37:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words! We're so glad Ebony made your first storage experience smooth and easy. We’ll be sure to pass along your praise!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "94773bfe-708d-4a33-b563-1cd0289bb0a8", "author": "Marco Rivera", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWr6vnJ6WwhoWAgocxlJhgvUWAUNpsSUwa657FyRLssfpMwsJZn=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2025-07-05T17:34:55.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "f0c9de43-4809-4ea3-9d25-244c254e10cc", "author": "S Dee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJl1u0HqP7h_5jddAxKeSoDthaNKqx7c8eUgK0KYkqRJb6QQg=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Ebony is super professional, knowledgeable, patient, and helpful. It is a pleasure to secure an OS storage unit with her! Thank you for excellent customer service!", "date": "2025-07-05T15:28:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful feedback! We’re so glad to hear Ebony provided such excellent service, it means a lot to us!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "ee1b60f4-3fdb-4125-b5bd-21c8baf17866", "author": "Leslie McKay", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCfvDGJXRN9QuXg1yvqz1mFPrsdxlwkPaSL9VFi0D1zCDzJA=s64-c-rp-mo-br100", "rating": 5, "text": "We had the pleasure of having Ebony Hockaday serving us for our storage needs and she was absolutely amazing! Great customer service.", "date": "2025-07-05T13:44:32.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so happy to hear you had such a positive experience with Ebony!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "e7b70135-1889-4e25-8984-f57b8444bedf", "author": "Hailey Forney", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTqqP2YJKpZzXaFHOuNKnxB6z8tgpNXhUy63Gl7ExD7B7YueKy=s64-c-rp-mo-br100", "rating": 5, "text": "Ebony and Bry were great help finding the right storage unit! Would recommend Ocean Storage if you need a storage unit!", "date": "2025-07-01T20:24:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Hailey Forney, we're happy to hear you had such a positive experience with our team!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "f40c2b62-2e79-4fef-9bff-ec7ae7e565fb", "author": "LoyalTee HonesTee", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQMY2GuB5eDiaVuYACagiz6LYSLLN5Aw-gJ_OzT83LLbXBPs25LA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I actually left a yelp review because Brayanah and Ebony were so nice and helpful as well as knowledgeable. The facility is extremely clean, up-to-date and I love the security that’s set up. I also love that you can pull right up and use your code to get in instead of waiting for a sliding gate. The bathrooms are super clean and there are lots of different dollies you can use to help you get your things to your unit.", "date": "2025-07-01T12:15:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful feedback! We’re thrilled Brayanah and Ebony made such a great impression and that you love our clean, secure facility.", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "6c631d9b-755d-4242-99e1-328a2870209d", "author": "Sharon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkj9f6rDavPlM1EWQQj96tkS0y3nn4DBfRp4SSzndUru7t6Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Elton & Bray were awesome!! Thank you for your follow up calls, awesome customer service over the phone, and your patience when I came into your center for rental.\n\nYou guys are the BEST!", "date": "2025-06-29T11:51:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Shirl Coltrane, we're happy to hear you had such a positive experience with our team!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "0b6cbd3e-c26b-4744-9e09-cf4b1ec44edf", "author": "Mathenia Rose", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKHONrXwKvoXd6kup7bDbH2N3Aib6EnVK96otldG5UTRulLw4=s64-c-rp-mo-br100", "rating": 5, "text": "Ebony was a consummate professional at Ocean Storage from start to finish. She ensured our every need was met and went above and beyond at a moments notice. She is truly awesome!!! Very clean facility. Temperature of facility is perfect. Perfectly located in Suffolk. Please utilize this location for all your storage needs❤️", "date": "2025-06-28T17:39:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the amazing review! We're thrilled to hear Ebony provided such great service and that you had a great experience at our Suffolk location. We appreciate your kind words and recommendation!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "ad99ca3e-c6b9-4784-a2d5-0ee99e6813a0", "author": "Danielle Miller", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXt3-uxmUTaRDh9lNXTIRMgwDqkPT9Ab1vGfUOmCHjSFjRcPhwDTg=s64-c-rp-mo-br100", "rating": 5, "text": "I recommend ocean storage 100%! My representatives ms. Ebony & ms. Bray were the best and they showed great customer service. They also got me great deals! Thank you guys!", "date": "2025-06-25T20:21:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for this wonderful review!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "78808bdf-db62-4d55-be4e-64a4b3794b6a", "author": "Matthew Bernhardt", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSpAbfbCOVqEpyW21QAzfmXvERtVRUimHpBq5xHUlkRpJyog=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Called to reserve my unit over the phone. So quick and easy and very friendly customer service!", "date": "2025-06-22T21:41:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Matthew Bernhardt, we are very happy we could provide you with a positive experience!", "replyDate": "2023-09-01T20:15:01.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "45473d98-cc58-4907-8ab6-defa6915e73e", "author": "Calvin Simmons", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFxPQgkDPSuP4zG7eIca-3v4UFQGdfbmCSvLJmn_iyvS5q0ss=s64-c-rp-mo-br100", "rating": 5, "text": "Great service at front desk", "date": "2025-06-19T17:05:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "cd3ebbfa-451c-4877-8cd2-d9af3d205ca6", "author": "Deborah Joy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdRAzsrq6FRzseQw5mL0Rtg3LomycHl7_x3YaNyPUn0WJHrA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-06-13T14:28:04.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "bfe7ec72-dc2f-4094-ae7d-49f223fb1c9e", "author": "Savannah Sharman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFg9-3Ru2N2djz5YmE6gGNdD5-_ZN579Iyig0nlUP9Reeg4w=s64-c-rp-mo-br100", "rating": 5, "text": "Brayanah was sooo helpful and so knowledgeable of all the units! The facilities are so clean and well organized! Thank you", "date": "2025-06-12T20:14:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much! We're thrilled to hear Brayanah provided such great service and that you had a positive experience with our clean, well-kept facility!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "0c87dafc-cf90-4679-ab7c-9897aebb3c81", "author": "Sharra PHILLIPs", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRIdQhCM0cScSODUmBLZ2W9lV9cXH_zngJOrGsFnmr9pox8CoT=s64-c-rp-mo-br100", "rating": 5, "text": "Ms Brayanah was extremely helpful & pleasant. This is a great place to store extra Itemes. Was contemplating moving to a storage unit closer to me. But Ocean storage keeps their facility clean and customer service here at Ocean is always top tier. I was able to get the size unit I needed at a good price without moving. Because they value my business & did not want to see me go!", "date": "2025-06-09T15:31:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Sharra Phillips, thank you for your kind words and this wonderful review!", "replyDate": "2025-09-01T20:15:01.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "c52a3ce8-9d6f-46ea-8fb0-5321a64bbb72", "author": "Russell Graef", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYgJHPJkXajzHVkw8_DuDAoPFbzgThktYLYy87MGonL3yhSg=s64-c-rp-mo-br100", "rating": 5, "text": "Very clean and secure.\nFriendly and helpful staff", "date": "2025-05-29T01:26:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Russell Graef, we are so happy to read such a great review about Ocean Storage!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "258775c1-6e8c-4209-87a0-35933b7607d3", "author": "Alexandria Keiser", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4ZUhN4JnqmNEQ57fIndBJ_HS4gCNCf2neuhFJ9Fl-0q_kLw=s64-c-rp-mo-br100", "rating": 5, "text": "Elton was great and took the time to help me get a great deal that worked with my budget! Super friendly and willing to show me any unit I wanted to see! Thanks for the great customer service!", "date": "2025-05-24T14:51:11.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so happy to hear you had such a positive experience with Elton!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "da354688-0691-4f26-98e8-8bb09c787791", "author": "Marci Mentzer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWAv-bBF6CBpW2M_zOBCqNDR3vEVdN0M9X9DcI6ZfQP9WLFw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Clean easy access", "date": "2025-05-22T14:38:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Marci Mentzer, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "3083d7b7-f076-47ef-95ac-c79b6dfd1572", "author": "Mari-An Charlton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-rQq6Yl9-dRHOFj9yJYf3JWv4an1G4psyAO_2pmMFgB9HicE=s64-c-rp-mo-br100", "rating": 5, "text": "Storage units and area keep clean and without bugs. Plenty of lighting inside and out making me feel safe.", "date": "2025-05-09T20:10:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Mari-an Charlton, your wonderful feedback and rating mean a lot to us!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "b016cfc8-a86a-44fa-b6b8-385d33c01cf6", "author": "Shahtile Green", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK61ArrXU7aZXH7EQDPNFRKGg6yfEwECsZ2wp6lMHkDaGs6IQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-08T19:26:13.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "bce63a2c-5557-4956-8465-fee5896796de", "author": "Warren Wright", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSt40nzGKpHC-won4rgoU9n-K0umbB5ZM43EHEqzAgyu4eng=s64-c-rp-mo-br100", "rating": 5, "text": "Travis customer service is outstanding and her knowledge is superb.", "date": "2025-04-24T21:41:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Warren Wright, thank you for your kind words and this wonderful review!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "d145f4e0-db80-499d-addd-c3985b547401", "author": "Maria B", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiDido-UgtRTkGNRQqtZAVNVLErponDuYnOotgPMNpTKbgEA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Received wonderful friendly, professional, and informative service from Brayanah. Best storage unit facility. Thank you.", "date": "2025-04-23T19:29:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for this wonderful review!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1b8e261c-bf3b-4511-a41b-c74db0333619", "author": "AM Brown", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3nSdeGcmOWpc-dDc9uBrr-PSEZatdzHXPq58eh6pO0rnivA=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent customer service, very clean, rodent free and SMELLS GREAT! I would recommend this facility to anyone.", "date": "2025-04-23T16:36:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Am Brown, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "8d430a8d-8851-421c-8aad-95895a07896d", "author": "Connor Williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvrJy1inLC8VO1sTmDXUd5FyGRfTuMcAP65ox68XPO3fgEYg=s64-c-rp-mo-br100", "rating": 5, "text": "Bray was very helpful in finding me a way to save money on my unit by almost $100. She was very hospitable and genuine in her services.", "date": "2025-04-22T16:05:24.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us!", "replyDate": "2024-09-01T20:15:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7880692d-00f7-4f1e-b42e-6ce810b6eb71", "author": "Chiniqua Britt", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXlUXZRKF812gsexyuLnpc0a9RzilGEYeM4dAdBOAmHP-90Q=s64-c-rp-mo-br100", "rating": 5, "text": "Staff is nice and the building is clean", "date": "2025-04-05T12:57:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Chiniqua Britt, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2024-09-01T20:15:04.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "3f2a3b76-b30e-413a-8974-727b6e796929", "author": "Pattie Moore", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJs4yOw3IThhpYa2Za9YvS2dJ22trT7Xhc58yjAU1P9x6VydQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very professional", "date": "2025-04-04T19:52:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Pattie Moore, thank you so much for the positive review!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8ef797ba-fe01-49e9-8e1b-1fa9e064e253", "author": "Victoria Hollis", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmbUGF42Dez3qsEcwsT8qGmtYLZn22JpgCzqCZuwzZoTvT=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing customer service!!", "date": "2025-03-29T17:37:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Victoria Hollis, reviews like this give us motivation and help us ensure we provide high-quality care!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "62683220-f7f3-4ec0-afbd-69980fbb1dcd", "author": "Peace of Pretty", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCcRD4zn8L4IJEbWpEznekw2II0X-XEsWAXypcDcbUsdBEODlFTg=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service! This facility is loved and cared for! Brayanah was on it!!! She was knowledgeable, professional and had great energy!", "date": "2025-03-29T17:20:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Peace Of Pretty, thank you for your kind words and this wonderful review!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "27c33294-33c0-47d3-9f44-e210206a61bb", "author": "Shawn Alston", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0hi5czBZ3HFRch5JobnlY1Zy9x__RAu76MJHlCi54uw5dtSU2=s64-c-rp-mo-br100", "rating": 5, "text": "Briana and Tiffany were extremely nice and very helpful. Facilities are super clean. I'm a very satisfied customer.", "date": "2025-03-28T02:46:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Shawn Alston, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "1e40c327-17ab-4ac1-8c18-82a4648bf326", "author": "Jeff Mason", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdGqtXZ-Rn2UVUjGI-uC83JerBcUIXHF8id02bv4MEVyk6LAg=s64-c-rp-mo-br100", "rating": 5, "text": "Manager Brayanah was awesome very helpful and knowledgeable!", "date": "2025-03-26T19:59:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the great review! We’re so glad Brayanah was able to assist you and provide excellent service.", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a52bb07c-cf8d-4641-9583-3e77728de4c0", "author": "Mallory Crews", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIIAG7vwhETbp9q8dejpiw2gh1sXi39ycc-4saPCtg-Dk2cvsOaA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-03-26T18:57:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "85a70827-911d-4a1e-b84c-e6962b1d78be", "author": "LaKia Copeland", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJzRyeh7XoIFWSKez3w-zLa9_ehkX6GbBjfxkCv9Xvucdxic8=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly store manager and she asked all of my questions with ease! The process was easy and the place was very clean. Definitely would recommend!", "date": "2025-03-25T16:43:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the great review! We’re so glad our store manager was able to assist you and that you had an easy, positive experience. We truly appreciate your recommendation!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "b715098c-eb01-4eed-92c7-8974d4a0743e", "author": "Lofton Express", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKACdeFhZLBUXCWdTLGGpH9c8u3oebFX7dWCmdpVsWxoIemcA=s64-c-rp-mo-br100", "rating": 5, "text": "The process was very easy. The facility is sparkling clean, probably because a se it's new. The lady that helped us, Kaitlyn maybe, was very helpful and knowledgeable.", "date": "2025-03-25T16:06:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the great review! We’re so glad to hear that the process was easy and that Kaitlyn provided helpful and knowledgeable service. We appreciate your feedback and are happy you found the facility clean and well-maintained!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "d3eb82e8-f613-432e-b047-59eaf08538d4", "author": "Josh Jacobs", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQbGE3Y6VSVQiRQxWvSjAa70SY6RY2UhrQr6hq4PUQR09mkQ=s64-c-rp-mo-br100", "rating": 5, "text": "Wonderful experience with Brayanah, very nice and helpful.", "date": "2025-03-21T20:16:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Josh Jacobs, we're so glad you had such a wonderful experience with Brayanah!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5308691f-3ba2-42c9-894f-9ddc8565a856", "author": "Aron Sargent-Morring", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZ_I0T_nVC83kGqWZVGuY86Jn0tLYxFNw1nHq6IHR9pGd39A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-03-21T14:48:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "20369789-0658-481b-b3c6-8a20acbca8e4", "author": "Lakita Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpxcX17HA-LMemtNk2DQCv4ChOk6LwufjZCICr0cINDYLCL7ftvg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Brianna was very polite kind and courtesy she gave me all the details for my storage I would recommend ocean storage to my friends", "date": "2025-03-17T20:45:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your recommendation! We’re so happy Brianna provided great service—we’ll be sure to pass along your kind words!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "bee0a671-a913-46ed-aa8b-a717f4c4ad4f", "author": "Cherise Mitchell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQOiM1kvFf-iWrIc78PYEnRgtg8yBBchtmFGrWe4ewKTKhTQ=s64-c-rp-mo-br100", "rating": 5, "text": "Outstanding customer service. I went in on a whim and was given all the information I needed and was able to select the units that fit my needs. I will definitely recommend to others. Spaces are clean, temperature controlled and bright. Safety is a must for me and my items are my treasures.", "date": "2025-03-15T17:31:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words! We’re thrilled to hear you had such a positive experience with us.", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "30a0d9be-685b-43ea-b5bc-4a46ba346682", "author": "L.A Breezy", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgEjq7tkQ5kKqY3hQEJA5MlXhSVg6PuUHqal8uF8MPwIopV2jL=s64-c-rp-mo-br100", "rating": 5, "text": "Very clean, good prices and the manager was very nice. Highly recommend!!!", "date": "2025-03-15T16:04:53.000Z", "verifiedTenant": false, "featured": false, "reply": "L.a Breezy, thank you for your kind words and this wonderful review!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "e471a1a5-ba20-4742-b074-f3e2315e0a98", "author": "Sydnei Smith", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmAYEh5gi0GPBSDV8b05-LLK01UKNeZUl9rGCNL_rA1KUArRKX=s64-c-rp-mo-br100", "rating": 5, "text": "Very great experience with Brayanah. She was super nice and explained all the documents. She had smile on her face the whole time and gave a great tour.", "date": "2025-03-13T20:05:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We're so glad to hear that Brayanah provided you with excellent service and a great experience. We'll be sure to pass along your compliments to her! Let us know if you need anything else!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "0cb80c38-b358-4616-bf29-fa63a597aa4f", "author": "Kaylyn Smith", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkAG2ixlf_mrjqcE5eJLu8myLWB3i1iWdS5xZerZBxmN1QodGd=s64-c-rp-mo-br100", "rating": 5, "text": "Brayanah was very helpful and pleasant. Process was smooth! And facility is very well kept!", "date": "2025-03-13T20:04:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the great review! We're so glad Brayanah could assist you and that you had a smooth experience.", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4de832ef-2ffa-4b8d-8037-8ccf5b135428", "author": "Cherelle Davis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxS2vh16XxVk2frGromtYnB6guX17H9MvM2R5kFiSOvwNlJtmp=s64-c-rp-mo-br100", "rating": 5, "text": "Highly recommend this storage facility! Very professional, clean and literally fairly new. Great great great customer service. Brae is very helpful and definitely goes above to accommodate customers and Cindy you are the absolute best!!! No seriously and to know Brae is trained by you shows. Coming from a satisfied customer and honest opinion! They WILL TAKE CARE OF YOU 4 SURE!!!", "date": "2025-03-13T20:03:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the amazing review! We're so glad Brae and Cindy provided such exceptional service. We appreciate your recommendation and are happy to hear you had such a positive experience!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "d679a6c9-69ad-48c6-9fa0-b0dced98b930", "author": "Marian Beamon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbkAqjoWiKNb-jEHorzcCS_YPTBvE6LXkmzIKSLF7EVu-MNQ=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2025-03-13T16:56:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "35822b1b-20e5-4cf2-a342-5c5f96ccb7d5", "author": "Elise Wilson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTILvtWD9BJxzwjV5aGtliTN-kh7S-2-YuwyfoxHyeCyxY2U4pDg=s64-c-rp-mo-br100", "rating": 5, "text": "Upon signing the agreement with the assistant manager she was incredibly pleasant to work with. Joyful and polite! The building was clean and everything operative. Wonderful service!", "date": "2025-03-12T15:25:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Elise Treece, we are very happy to have provided you with such a positive experience!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "ba557b8f-1062-4a7c-ad32-62458fa89335", "author": "Prodigy Spidey (Prodigy Spidey)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzLoAIqd8ezqCbncSeMjRmG-kaWL276RzDt-Nv4iCr69O4Pau5=s64-c-rp-mo-br100", "rating": 5, "text": "Ms Tiffany is awesome !!!!", "date": "2025-03-05T18:55:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the positive review about Tiffany!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "c6e7ac5e-c9c5-4c1b-844a-6dbef6419110", "author": "Candace Cobb", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKQZsEIAbmCMY2Vsx6CjjJQi6w-FrCWwqe_-qgnlZKe3av2A=s64-c-rp-mo-br100", "rating": 5, "text": "Brayanah provided excellent service!!", "date": "2025-03-03T22:19:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words! We're so glad Brayanah was able to provide excellent service. We appreciate your feedback!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "9def0be9-0918-4c60-99e6-15affb639638", "author": "Malena Gonzalez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBvKb5VqDJMT1_VIxob_oeEuPLHg-PmbjevPilw_HoDQ9oqw=s64-c-rp-mo-br100", "rating": 5, "text": "Brayanah was super sweet and helpful. The inside was super clean which is great. Ended up purchasing a unit same day thanks to her assistance! Thank you Brayanah!", "date": "2025-03-03T21:13:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We're so glad Brayanah could help you find the perfect unit and that you had a great experience.", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "d44adc44-36e7-4089-ad21-fa88aeea5b1e", "author": "Greg Hill", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrNhXnjDPqkIrZXeHWzePltf3mJ448nXqKtU-4MCyh0WHTRQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-03-03T18:32:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "d20a82f9-4d1a-4be7-9f14-7e81f36bfec5", "author": "Richard Wray", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-4Fmh7yLiPDIIiVNau0jHyCV-pIUwOTPvviknP1okI1uBVw=s64-c-rp-mo-br100", "rating": 5, "text": "Brayanah did a wonderful job!", "date": "2025-03-02T21:32:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We're so glad Brayanah provided a great experience!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "2ac52444-8c0c-47ea-98de-ea5c2049cc53", "author": "Gail Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKunCFSy8zKxspDBvo4SSRdqE7t7JHXtefH0jTsFSfEAaXx7w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Tiffany.was SO HELPFUL!! She made the process of selecting and renting my storage unit very easy and painless! Plus she was SO kind and cheerful…she made doing something that I was dreading so EASY.\nYou are SO fortunate to have Tiffany working for you!! She’s wonderful!!\nGail Smith", "date": "2025-03-01T17:40:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the kind words, Gail! We're thrilled to hear that Tiffany made your experience so easy and enjoyable. We'll be sure to pass along your compliments to her – she's definitely an asset to our team!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ce895410-1214-4b2f-8a8f-2d4969e413ef", "author": "WC ENTERPRISES", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-LeyTCMZuNgwnQu_UIx4Tmdqu5kBGHCJJfd2U5ytlGSly0w=s64-c-rp-mo-br100", "rating": 5, "text": "Came in to verify a move out, walked out with a better deal than I started with. Brayannah‘s attention to detail is impeccable and not only saved me money, but also extended my relationship with the storage facility. Invaluable asset! Will be back to extend my storage needs! Thanks!", "date": "2025-02-27T21:56:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We're thrilled to hear that Brayannah provided such great service and helped you find the best deal. We appreciate your continued trust in us and look forward to assisting you again in the future!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "ab8334b8-d2e1-4eb7-9636-1a7e22f91893", "author": "Jordan Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3heG6ydwcL7OLjtteU-Mjiw6-9OZsKTrQMglwcXJRNFyOGA=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you, brayanvah", "date": "2025-02-27T20:09:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Jordan Smith, thank you so much for your high rating!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "14905a11-2f53-46f5-b29b-cb4d849a1617", "author": "Gavin Billey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhqHsAyFQUGRzqtAdx30jlonDgszuiri_NyLlwxggbXuJgxn5C=s64-c-rp-mo-br100", "rating": 5, "text": "Brayanah, was a total delight to work with. She gave me options that fit my storage needs. Thank you very much.", "date": "2025-02-27T17:01:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We're thrilled to hear that Brayanah provided excellent service and helped you find the perfect storage solution. We appreciate your feedback!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "cf6649c3-7daa-49c8-a668-29cfde216c4c", "author": "Kerri Murawski", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtve2BeofTOB2OiJCH0MI7vl9P9gsn-6UTFSdhaCKIVXeMgyYX=s64-c-rp-mo-br100", "rating": 5, "text": "The location of Ocean Storage we use is always well maintained and very clean. The staff are all friendly and knowledgeable.", "date": "2025-02-24T18:49:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for this wonderful review!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "6f2a5894-e912-41be-8fc4-78823e0a86f0", "author": "David Allen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQxy2sBoggVPkfWh6BSyb8Og56v4Oicub2Y8umCNhHVjNJ2g=s64-c-rp-mo-br100", "rating": 5, "text": "Space was clean nice music setting that makes you want to stay and crew was very helpful and knowledgeable and worked me in with my trailer awesome place.", "date": "2025-02-22T17:43:05.000Z", "verifiedTenant": false, "featured": false, "reply": "David Allen, we are so happy to read such a great review about Ocean Storage!", "replyDate": "2024-09-01T20:15:04.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "7907f648-b601-4d0e-b413-77fa3ca3dd7d", "author": "Barbara Hagood", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9NMocCSG6ukT4uA8j0jum8an3vH5LxAeNB6OCv2107no6a3vt=s64-c-rp-mo-br100", "rating": 5, "text": "Tiffany Albertini is Awesometini!", "date": "2025-02-21T21:33:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the positive review about Tiffany!", "replyDate": "2025-09-01T20:15:04.000Z", "tags": [], "sentiment": "positive" }, { "id": "d74e24cc-7985-4ebb-b319-ee0032a8ffa9", "author": "Joe Jackson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVs_tyk0W-fPgxiI-AwU3tV994D196DzPTTqqsLW8u8rW2HQ_E=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Brayanah, was very helpful, polite and professional! Good people make good businesses work!", "date": "2025-02-13T17:09:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Joe Jackson, thank you for your kind words and this wonderful review about Tiffany!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b22ea6b1-5ff5-462c-9102-66b9d65e38cf", "author": "Lisa Sorrentino", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVboeh7HxR1mrJ6kT85mMzCkJMH5VReHrfEsuTGhPAgk0idjFlP4g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-02-11T21:53:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "0a05a8c3-5da2-4f40-80e1-456219db47d7", "author": "matthew mcphillips", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9a7aRn1kJXAgEyjfojFwFaSVQnGc6l9E7dErEuIsEk2F37w=s64-c-rp-mo-br100", "rating": 5, "text": "Tiffany Albertini is an amazing store manager!", "date": "2025-02-11T18:20:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for this wonderful review about Tiffany!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "96d68586-981a-4ca1-90fa-2f9e85cf063c", "author": "NORMAN CLARK", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKn1JifeppSU1mFPXVIF90jhsYANwLaiI_iDSYxkTZmlRdTcQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I walked with a bad attitude, expecting poor service and high prices. 5 min later after talking with Tiffany and experiencing her 5 star customer service, I had a completely different outlook on Ocean Storage. She thoroughly explained product info and prices to me. She is definitely an asset to your company. As a business, I wish some of my employees had her natural customer skills.", "date": "2025-02-10T15:27:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful review! We’re so glad Tiffany turned your experience around with her outstanding customer service. We’ll be sure to share your kind words with her—she truly is an asset to our team! If you ever need anything, we’re here to help.", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "48057bd2-e0f2-490c-a0cc-3541d0c1e74b", "author": "Mycah Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjKruDsbi81eFXrXo2Wv_V3WBsBx4BVrr6mp6NaXZMsOsASA=s64-c-rp-mo-br100", "rating": 5, "text": "Brayanah was a great help!! She made sure I got the right unit to fit my belongs and was very helpful with the full process!!", "date": "2025-02-01T16:18:25.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so happy to hear you had such a positive experience with Brayanah!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5406d79b-5c77-4648-8d51-be8664e9adff", "author": "Kristin Beard", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGAmEpdB1A-Dm2p1R8YZ9OY-e_GLiiyRjZ9z2pYL_9j61Jdg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Extremely professional and personable agent who assisted me! She walked me around and helped confirm what size unit we would need. Amazing customer service!", "date": "2025-01-31T19:36:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Kristin Beard, reviews like this give us motivation and help us ensure we provide high-quality care!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f0f65632-7380-4056-9ea2-ff8ad02b068f", "author": "Corey E. Stephens", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKbLIC5V0VG83gMdzoF_qw0e9JRBgwRE3X57jFhu1UmL_6WEA=s64-c-rp-mo-br100", "rating": 5, "text": "Brayanah’s smile was warm and welcoming. She even stayed to ensure I was all checked in before leaving for her break. This is what you call TOP KNOTCH service. Thanks Brayanah.", "date": "2025-01-31T18:02:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We're so glad Brayanah provided top-notch service and made you feel welcome. We appreciate your feedback and will be sure to share your kind words with her!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "14e60209-0416-415b-b68f-a0e7a4178baf", "author": "Thomas Winborne", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV52DwH0YqtqB92lQm1ysjKS8_B1skr7MOhPxPoD3EjS8Fn0E9rPQ=s64-c-rp-mo-br100", "rating": 5, "text": "The experience was very pleasant, The young lady Brayanna if I’m spelling her name right 😁was professional and nice. It’s a clean and well kept establishment. I recommend it.", "date": "2025-01-04T14:27:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Thomas Winborne, we are very happy we could provide you with a positive experience!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "3cd8ee09-a5e7-477b-b057-5d8bf494499f", "author": "Keimonte -", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9qzsVp-O2HQu4MdRey2RwrK5ttx28yJLSlgceb5wIHYGGL-M=s64-c-rp-mo-br100", "rating": 5, "text": "Brayanah was very helpful and very professional", "date": "2025-01-02T21:34:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your positive review about Brayanah!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "066b177f-95c9-450c-9e78-3decc3ec7b79", "author": "Voronica Dance", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlzWjv1IB2TMdaB38OL64fQKMtUpUFa271t6LXIn9cB9tVVQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "1st time ever having to use a storage and I am very happy this time was with ocean space. The cleanliness, atmosphere, location is perfect", "date": "2025-01-02T13:03:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Voronica Dance, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "6944020b-0fa4-425b-a841-fe707209ee3c", "author": "taniesha p", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmciPSDWiqfWanx-VPQ_XY9xRI5OaZMh8SlJIym90C8cbD_Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-12-18T19:31:23.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "032152e7-59a0-484d-b0f9-887d3e54c1cb", "author": "Ronald McClain", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-OjpIiVve_7L2lTRj2F6z3FUbZLEzNJI9b36Us70F2_lMDWDH=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service Tiffany and Bray helped me out. I would recommend anyone to this storage.", "date": "2024-12-18T19:23:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Ronald Mcclain, we're happy to hear you had such a positive experience with our team!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "33c4e633-1f4b-49a6-9abf-f6f8f9b56fbd", "author": "Sean McLaughlin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYYJ46CF9k8431bFhqL-F_7k2Fxl_pdr5qakSsmCNk4khmYA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-12-15T03:26:09.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "e8b90bf3-22f9-424a-8a17-d026bcc6acaa", "author": "Sade Casiano", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXf5H9yPJjkNUD7-jHWoTXwmLxO6z6mni6Y5CeN52TDNDUllG6_=s64-c-rp-mo-br100", "rating": 5, "text": "Overall great experience. There were some phone issues where I had to cal multiple times to get ahold of someone but they shared it was a known issue they were working on. Environment was always clean, elevators worked, I moved out and was very happy there was no trace of bugs.", "date": "2024-12-14T14:08:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience! We’re glad you had a positive stay and appreciated the clean environment and working facilities. We apologize for the phone issues and appreciate your patience as we worked to resolve them.", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "b0dace74-d02c-45fe-a2f0-38de0ceae10b", "author": "Emily Comardelle", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWF4QWEEy4mXjmRnqIJ4c-pmuJF4ogmTYi2nWON3BwPWwG_JHmZLw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I love love love this place. They were incredible through the whole rental process and being a very clean building and providing carts for our use. Tiffany and Brayanah were AWESOME! 1000000/10 recommend.", "date": "2024-12-10T20:32:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the amazing review! We’re thrilled to hear you had such a great experience and that Tiffany and Brayanah provided awesome service. Your recommendation means the world to us!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "fc6a96d5-38c7-4afe-82d3-06602745d937", "author": "Tory B", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-L314qwy-hYMycPpfta_fIy_FXP9EdpXPgzLXEi4OKrRvuMwp=s64-c-rp-mo-br100", "rating": 5, "text": "I am very impressed with this storage facility. I visited today to rent a unit and received excellent customer service from Tiffany (front office) from the moment I arrived. She was friendly and knowledgeable. She showed me the unit that I was interested in and made the rental agreement process seamless and so easy! Thank you, Tiffany for an awesome experience! I will definitely recommend this storage facility to family and friends. I look forward to a great experience here in the months and years to come!", "date": "2024-12-09T22:38:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful review! We’re so glad Tiffany provided you with such excellent service and made the rental process seamless. Your recommendation means the world to us, and we look forward to continuing to meet your storage needs for years to come!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9e7ef54e-6f9e-47fd-a6df-9d4a8197d30e", "author": "Tamika Nicholson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBkH4YTpDeFMjgxN7uSR1cDWMO08RhPmeXfB_8IPdu6XogRy347A=s64-c-rp-mo-br100", "rating": 5, "text": "I had a very nice experience today.", "date": "2024-12-09T17:38:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Tamika Nicholson, we are so pleased you enjoyed your visit to Ocean Storage!", "replyDate": "2023-09-01T20:15:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "82c9b82e-5187-4cb5-af29-781fbf66426c", "author": "James R. Hynson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLc5aA8sSbeKS-TcMENB8cfw8dR7cZ2BBjIgEVwsdw0SNa-Ww=s64-c-rp-mo-br100", "rating": 5, "text": "Very clean, and professional space!!", "date": "2024-12-07T20:09:41.000Z", "verifiedTenant": false, "featured": false, "reply": "James R. Hynson, we really appreciate your positive review!", "replyDate": "2024-09-01T20:15:06.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "1968eb84-085a-4f4b-b0fe-4b685f97d59c", "author": "Ashley Gray", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlycQgzlZwjUXNvPJ8z7SlUxLnRB9KiLSx4jUVyGMDUrF5SQ=s64-c-rp-mo-br100", "rating": 5, "text": "Tiffany is very kind and helpful. Really appreciate all of her help!", "date": "2024-12-07T17:10:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for this wonderful review about Tiffany!", "replyDate": "2025-09-01T20:15:06.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "58383990-7598-4f01-aedc-ebb587ddfbb5", "author": "Norvel Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcNX-TWBvUpu5L2tEhMRE3XBwi0Yj6Rrv4MAExESLWkMwhKbUh=s64-c-rp-mo-br100", "rating": 5, "text": "Tiffany and Cindy are so professional and helpful. 1st impressions matter and these ladies set the mark high. Thanks for the excellent service.", "date": "2024-12-04T21:45:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Norvel Williams, thank you for your kind words and this wonderful review!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "88caeb5e-3f16-4a06-aba2-621eb5d2e4ae", "author": "Patrick Roberson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnx-mdac_5l9XrV_iwb6y5ikZwA3jaSrZUbGgR32c0o24Khdki4g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-12-03T16:43:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "b4ecb366-3b74-43cc-a355-855756ae5a2b", "author": "Jason Mizzell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGBHqb8dIXp03IMQCeFef48-DS6PJYQYq83rqdzvKw9R-USw=s64-c-rp-mo-br100", "rating": 5, "text": "Super fast, super friendly! Best deal for a storage I’ve had. Tiffany and Cindy definitely helped us out!", "date": "2024-12-02T21:58:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Jason Mizzell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "8b1548ed-3f92-4c27-ab2b-1da909ab15c0", "author": "Lauren Harrison", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWEcPc__CyPxXYKeKd33-nxiSYml10-JKnmmixKdTQyQ--Is0R1w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-12-02T14:43:30.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "d33e97cd-aa20-48ee-ac32-06c8804c96d2", "author": "Estelle Evans", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLS0K0Z2KWrocTdQkIlEsiWjuFXKhNO5sA5NTbVOwvHzpFjkw=s64-c-rp-mo-br100", "rating": 5, "text": "Nice and clean", "date": "2024-11-26T16:03:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Estelle Evans, thank you so much for your high rating!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "f3daf8b7-67b6-44ac-8891-398df86403f8", "author": "Carl Hamilton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeFmWXU36TR6gQEqOUeRFi-5H5qAGOr4k4JH2J9NZxVDzsBQ=s64-c-rp-mo-br100", "rating": 5, "text": "I got a call immediately upon reserving a unit. Over the phone I got contract started and payment secured. Shortly later via email I received my contract to sign electronically. Facility is clean and very easy to access my unit. Thanks.", "date": "2024-11-24T09:02:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Carl Hamilton, thank you for sharing your positive experience!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [ "cleanliness", "access", "security" ], "sentiment": "positive" }, { "id": "f85fcd62-4d8d-4b74-8cdf-aa3f972a45fb", "author": "Courtney Dowd", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV533ODUQjX7s5bkLiZlIID3hGQlpTXk3CBiDQOIWGr-clM3M_Y=s64-c-rp-mo-br100", "rating": 5, "text": "Ocean Storage was a great facility and the staff were excellent!", "date": "2024-11-21T12:02:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Courtney Dowd, we are so happy to read such a great review about Ocean Storage!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "bc440e79-31a1-43f2-b6c6-8ab0f96ecb8d", "author": "Kristie Anderson (Lipra)", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYMn3MBZzTURrwXrH3s_ce2cMLaCooYLFMAme5nwqoaTZDKA=s64-c-rp-mo-br100", "rating": 5, "text": "So easy to do business with! Great discounts for first 2 months. Clean facility. Secure. I had a great experience with my 3 units!", "date": "2024-10-30T16:13:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Kristie Anderson, we are very happy to have provided you with such a positive experience!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "002e69c3-e1ec-400d-88b2-cc97c7e43e45", "author": "Shy", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDU980ZW-Xk3YWNELcLcOzIyeC3bMN_7ApkVPHUrJ_QtiQQqRL=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I made the decision to switch to this storage space because of the price and quality being offered compared to my current storage unit. Thank God for Cindy for being amazing and looking out for me. I would’ve been stuck in the same position I’m trying to get out of if Cindy didn’t make that call explaining the special deal and its details. Thank you Cindy for being so professional and super kind to me. You really helped me a great deal!!!! we also bonded over our KY/WV connection. Cindy is amazing!!! ONCE AGAIN THANK YOU CINDY :))\n\nCindy was so amazing! I really appreciated how sweet she was and giving me details about this storage. The storage unit/building itself is TOP TIER! It’s like a hotel, super clean, secure, updated, literally everything about ocean storage is great.", "date": "2024-10-20T15:04:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your fantastic review! We're thrilled to hear that Cindy made such a positive impact on your experience and helped you find the right storage solution. It’s wonderful to know you felt valued and connected! We appreciate your kind words about our facility and look forward to serving you.", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "89b3d1a2-7d9c-43b7-86bf-095e49e4eb50", "author": "Lynda Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6V6e3Kj5bjsjUz-GPWtfPlBivMDwyAStzXCH3f8zA7bNXg8iD=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-10-18T19:21:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "1d24cbee-0dd0-4049-b26d-173bd847263b", "author": "anthony wiggins", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhPa-urWo-ZaC2zvADIfBGeFO-ngTX6WZzuASmuuKHv09NC04=s64-c-rp-mo-br100", "rating": 5, "text": "Wonderful service . Thanks to Cindy at the front desk", "date": "2024-10-18T14:49:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Anthony Wiggins, thank you so much for your high rating!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "eed5dad2-9235-4ee4-accf-fbf8740620a5", "author": "Susanne Coursey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJTKKNX8cxQ6QW3tKGEu3wDqHTdSEj8AfCAeVluMWb7Pfkbw=s64-c-rp-mo-br100", "rating": 5, "text": "Cindy was absolutely wonderful!! She called me several times to see if there was anything I needed. She called and told me about a special they were running and I was very grateful for the money she saved me!! Thank you Cindy!!!!", "date": "2024-10-13T11:36:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "d8a92372-f319-4e47-b71e-48d4d2151013", "author": "Nissu Mc", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnootAaW77vhA5m4HK3Hey65EAPBUojjEboMJBhVBpSZI5AQ=s64-c-rp-mo-br100", "rating": 5, "text": "Cindy was very knowledgeable and helpful 100x recommend", "date": "2024-10-10T19:04:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the positive review about Cindy!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0b1cf220-3620-41e7-b5c7-c964fda05f91", "author": "Mackenzie Brayer", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXY5VozGkHBpZlvX-wbzt5E7RzoSiUCzxvDuuPjWNfTpZQnv6K9=s64-c-rp-mo-br100", "rating": 5, "text": "We met with Cindy today and she was super helpful. I needed to downsize on my storage unit and she was very informative on the unit and the pricing breakdown☺️", "date": "2024-10-10T19:04:01.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so happy to hear that Cindy provided you with such a positive experience!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "cc9ef55e-da34-40a0-954b-b5dcf11f3d6d", "author": "Angel Bennett", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2LQyAGE9iHjyUvxKdLU-ucOEpWOiLkoYUi3UFqMJQyxIM8Mx-=s64-c-rp-mo-br100", "rating": 5, "text": "Cindy was absolutely amazing! So thorough and helpful with the entire process.", "date": "2024-10-10T18:04:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Angel Bennett, thank you for your kind words and this wonderful review about Cindy!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1a0269d3-4978-408e-8d21-8ae2a6c02a4c", "author": "Bernice Scott Riddick", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJLa_WJldNId6OHra5odJBBSMmnEMeSFBgbCWHHq_pTKzhigN2=s64-c-rp-mo-br100", "rating": 5, "text": "I just recently got another storage. I had rented one a while back. I really loved how clean & love price was very good for the storage size compared to others. I will definitely refer others and looking forward of using this storage again.The employee were very nice & friendly. I recently", "date": "2024-10-10T15:09:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Bernice Scott Riddick, we really appreciate your positive review!", "replyDate": "2024-09-01T20:15:09.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "2396d081-8e8b-489d-8b87-ccd00883a2e5", "author": "Alondra C. Pérez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwpEENpaU3nHGm6crt33wDUKef7bhnUyYZ7UNaEGDia8ezu5L59Q=s64-c-rp-mo-br100", "rating": 5, "text": "It’s super clean and customer service was excellent!", "date": "2024-10-02T15:16:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Alondra C. Pérez, your wonderful feedback and rating mean a lot to us!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "d8fe5098-a832-48b2-9293-cad10530202d", "author": "David Allen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPItjBsjucFmDOVugajQ07enBRqVowY14XYX2dF_GpySZRUsQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-25T19:02:34.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "9f3cf5d6-0f29-4b81-bb55-71d6cba56b5d", "author": "daniel brooks", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqEMNo6eL0teTo8jOGqmQ_5dAH_199XGBpgEZnqeO1YHj11w=s64-c-rp-mo-br100", "rating": 5, "text": "Mrs. Courtney Wilkins was an amazing help! We came from overseas and it was stressful as we had to find a place for our belongings and had multiple shipments! She was such a great help and had time to help work our situation… great customer service and great location!", "date": "2024-09-23T14:27:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful feedback! We're thrilled to hear that Courtney was able to assist you during your move. We're glad you found our location and service helpful!", "replyDate": "2025-09-01T20:15:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "be47932c-da66-4b41-a10d-15afa9837e48", "author": "Brianna Urbanek", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYUnz_uoGuSXrmhxmgLd0xZInLZ2c7uzhEGPaB7TXVI8pUyGE=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-22T15:04:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "8addd29f-2d71-4684-b612-dd9a1eff34a2", "author": "Lucy Rountree", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0GhY9R_cNtAf8JONq-Y3I-hK47cvXS1IP0xNMLLt-b9CKVKLcDQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very nice, informative and organized.", "date": "2024-09-06T21:10:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Lucy Rountree, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2025-09-01T20:15:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "7210fec8-5ed9-476b-9414-2a8efb6deb0b", "author": "JENNIFER Virgin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-Hq4LQ0nElBlvZ8WkEPYSXCCh6TS5JSNbI9WDHIdf4tA_y-o8=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-03T15:13:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2025-09-01T20:15:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "14f7a9c9-ac31-46b3-ad23-237ea6232b3f", "author": "J. T.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7shoatASFw6bdXhZh7dl7hubFmNUCjIkkHSM8o1C86MIOXa6j=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I had visited SO many other sites until Google directed me to Cubesmart next door. I saw Ocean’s new, sparkling, SPOTLESS facility and literally sat in the parking lot to sign up for a unit. It only took me FIVE MINUTES online to book a unit and the End of Summer sales were phenomenal. Erica helped me on the inside and even though it was early morning, she was SO sweet and funny too! Keep on doing EXCELLENT work team!", "date": "2024-08-30T13:22:05.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us! We hope you have a great day!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "a252f01d-1b94-48f7-8ebc-66b5876809eb", "author": "Toni Starling", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWclt9_SVSiFNuoSBVdIeqSkpYtHMf8PI3vH2qaNDzP0M9KvXUjSw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Reserving my unit online was fast and simple. The facility is amazing, very clean and spacious. This is my first time using a storage facility and I was thrilled with the price, climate control, key code entry and elevators inside..highly recommend", "date": "2024-08-29T10:24:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Toni Starling, we are very happy to have provided you with such a positive experience! Thank you so much for this review!", "replyDate": "2023-09-01T20:15:10.000Z", "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive" }, { "id": "5ef7d490-534a-4bd8-a8cd-531c6f638c73", "author": "Patricia Holley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLS9b2ttGc9hIAuCoq7rKl8ThtK1rLrGEYB6po7TNYgeB31Zw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-08-29T08:15:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "f8001ac4-a541-443e-a680-cd17ff6d76df", "author": "Erica Brown", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4det1HZ7tBXNg6EyiFBoGs3AE62YkBIdpEdOXrUO_6vtkmA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-26T17:04:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "4032b02d-02d1-4544-9b2f-84cfa15998cb", "author": "Linstarr De", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIl_1V2B4mnNfGBT47IsS7yguCNBWCzzZK-i98VM_CweBPN3o=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I have a storage room here and it's always clean with climate control.", "date": "2024-08-26T06:14:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Linstarr De, thank you so much for the positive review!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "5de87207-88d3-44fe-8151-9c5700f91155", "author": "Gary Shuler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQtoA08OMiA4sujFQo1vT_CwsqZBXA6bifFNWXGco4-e4Dk1Yz=s64-c-rp-mo-br100", "rating": 5, "text": "Very welcoming, clean, and professional employees that are very knowledgeable and skillful in providing the best customer service.", "date": "2024-08-21T15:13:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Gary Shuler, your wonderful feedback and rating mean a lot to us!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "bb877964-e3be-4754-ae90-52bcc47705b6", "author": "Jenny Pinkett", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLd0xu2sNLgtsq-UnNF9ybRuYFxsrqOlKOjQe4IzJ2ul-IgNw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-14T13:25:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "023d11a9-7d60-40e5-b503-2e4c0bb5963d", "author": "mel cole", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQvEphAWF6dU9BKQUdfixs49dFZebvnCuQ6cJDxbjlCuAu3FSA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-13T10:32:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "8a1b2df8-98ef-4bf3-9cf9-dcb04585775d", "author": "Denisia Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGuYeZ8COMwnAzlt9ACaYOCq3yCZ7DP6X_KeEvmqV-J05saBus=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-07-31T15:41:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "6284491f-e859-4955-a51f-13a884dbd96b", "author": "Sharon Washington", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_08EwY9nM0-LZpggaH9kuCCxW6uWqOi7xnS0mw9dciVwmdA=s64-c-rp-mo-br100", "rating": 5, "text": "It was good. Courtney and other staff were polite and knowledgeable. Building always clean. Price was affordable.", "date": "2024-07-19T16:34:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Sharon Skinner, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "ff473df2-9c6a-41f6-b125-471f76bcae5a", "author": "Patricia Morris", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxORbxW54tkvzaIaizImnOaVttYuq02rtNrx9TbnhjQ_V5AGLH=s64-c-rp-mo-br100", "rating": 5, "text": "We had an awesome experience with this company. Courtney was very courteous and answered all of my questions. We rented the van free with Move in. The place was very clean and organized. Will be using them again in the future.", "date": "2024-07-16T16:05:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Patricia Morris, we are very happy we could provide you with a positive experience!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "027a76d3-22af-48c3-b6b1-715a7106ff8c", "author": "Athena Buatti", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF5EzVvO6pPrhQxBsOIyeIYVdc0JzMZTdZYyge50SHn9RczNQ=s64-c-rp-mo-br100", "rating": 5, "text": "Absolutely loooove my storage here!! I frequently have to grab items from and bring other items in, the facility is always super clean, well lite and the staff is friendly and helpful. Whenever anyone asked for storage recommendations, it’s Ocean Storage without a doubt! 🤩💕", "date": "2024-07-16T15:47:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for this wonderful review!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "67369852-332e-497b-9e97-04a058edeb72", "author": "Chad Daniel", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmw0PzgYQ4hapAByv7lQuxaL9nxyap0RJP95s0qoXQt_FbB2U=s64-c-rp-mo-br100", "rating": 5, "text": "Where do I begin? The awesome staff and manager Courtney? The immaculate facility? The affordable prices? The security of the facility? Being a local small business we didn’t know where to start in our quest for a storage unit. So glad we found Ocean Storage, they are just amazing!", "date": "2024-07-16T14:54:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Chad Daniel, thank you for your kind words and this wonderful review! Your satisfaction is our top priority!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "43eb2eca-b69d-47a4-8ead-c8b7ab524251", "author": "Stacy Lewis", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7X8VxZOEWXTWSNT-aYGkej2sENlDXUUsJkHndEIxTVcQUXw=s64-c-rp-mo-br100", "rating": 5, "text": "Nice people easy to work with and nice space", "date": "2024-07-16T14:47:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Stacy Lewis, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "03a2b2a4-1d8c-4d3e-ab1e-a62ac46df497", "author": "Rajuhn Jenkins", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEHxr10pFpzfLkRI8D56N9vldFcIwnG1-LFRfVZQB7ufqBug=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome experience! Customer service is A+.. Site Manager was very patient and gave the feel of family. Move in made easy. Great job! Keep up the good work!", "date": "2024-07-15T16:31:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Rajuhn Jenkins, we're so glad you had such a wonderful experience with us!", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "9aa60cb3-68c2-4a9a-a282-af3a31f977f4", "author": "Vince Ciotti", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-IDojKxcQDdXqbwMhe-RA0yYUmMoqAWuYWd8uDE8usqN_zuvc=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-07-13T16:37:24.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2024-09-01T20:15:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "6954ce27-2d27-49e9-bc18-aedf29b3e4fc", "author": "Melody Kona", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6YvxofgFOROkt2cEqxRtEfuh5hPAP0NvbCLIXif1v-sa7p1kJUw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-07-05T04:07:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [], "sentiment": "positive" }, { "id": "ea5139b6-bf2d-47c1-9ed4-e9943717e6ab", "author": "Sybil Hollis", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVaAAIl78uoSvlUJQ9RrwKLrs_aRCm2IV6c2D4ptGcw8xDpQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very smooth transaction. They have super clean units that are climate controlled. The young lady that helped us was courteous and very informative.", "date": "2024-07-04T19:43:09.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "eb4c31e4-a941-4e25-998e-d1d1808209b3", "author": "T Watson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCQcJsM0PuSMEr5_tAzOoFGQiE3JxY4AsrpXUPGEHDxlpLuA=s64-c-rp-mo-br100", "rating": 5, "text": "Great prices and all the staff I have came across have been very professional, friendly and helpful.", "date": "2024-06-29T12:31:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi T Watson, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "15faf37c-9646-46d2-8d59-583833d5b304", "author": "April Jackson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR02KwEqejyQSluRoQv4emNOwsEuYdslYAThxx5AQe70s-GQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Such a true blessing!!! Super professional and helpful. The greatest customer service I have seen. This is the person I would want to represent my business!!! I will definitely recommend this company to all of my military friends because of her.", "date": "2024-06-27T20:27:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for this wonderful review!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9bfa644c-bbdc-4476-ac1e-c9dcc929ba5b", "author": "Jo Ann Reese", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhKShqSVuaDYcMnRO-g2e-l-Rpkkyq9oxjg1W9NHCoI_RX8fGKWg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-06-27T16:43:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [], "sentiment": "positive" }, { "id": "a85a469e-c33d-4335-9492-0e67551ae447", "author": "Okema Harper", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUe6Bl-wsXsHgwFQl-nu4v9g3zWrOfE29nCgffK46VraU7xBlDuUw=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service - Courtney was so informative, resourceful, patient, and timely! Ocean Storage is clean and bright and not your typical storage facility. Access times are adequate and accommodating. Prices are comparable and the website is very user friendly.", "date": "2024-06-22T12:48:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "cleanliness", "staff", "price", "access" ], "sentiment": "positive" }, { "id": "822bb086-4d40-49cc-8a2f-85dfd3067ee5", "author": "Danny Boyva", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhTvS5VWd7ySkfyLifUMCAMIZ-P_WNdFyUjI7rpJ5b6NKOCCM=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-06-17T15:08:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [], "sentiment": "positive" }, { "id": "d3fd6b63-e6b8-417c-851d-8249f926c74c", "author": "Beatrice Etheridge", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV56FbJFhQTFjgTyHTREWsHOdl46bpJQ_zyyhRseK0UWgCWnNu-=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience with Courtney krystian and of course Mac.. Great service .", "date": "2024-06-16T17:00:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Beatrice Etheridge, we're happy to hear you had such a positive experience with our team!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [], "sentiment": "positive" }, { "id": "5204583a-732f-48bf-b9fa-3da3e11232f6", "author": "Christina Herbert", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEGOEJowS5WQESBzouU3t_60wq7FbBDX0-g_xFZKUius2djvUU=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Easy to book online, never any issues getting into our unit. Staff always friendly. Only issue was the short time the doors stayed open when trying to go in and out, but it wasn't that big of a deal.", "date": "2024-06-15T21:26:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Christina Herbert, we really appreciate your feedback!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "5187cbbd-d5e7-4c5f-8565-c94d24ab8359", "author": "Erica Lawrence", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKroA-kZhPkjYdx7HRYvV2JELmEwrM4_0dMdS6ddOcSiaDPbQ=s64-c-rp-mo-br100", "rating": 5, "text": "Really enjoyed the cleanliness, amenities, (bathroom, dollies,cleaning cart).\nThe facility smells clean.\nNice staff.", "date": "2024-05-27T01:57:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Erica Lawrence, your wonderful feedback and rating mean a lot to us!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "64d310dc-2bc8-4ce0-b9cb-a15ebc46bcc2", "author": "Angela Cartwright", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6kzW7MS_jzDzEoDNoafnMdTDCqM2bVtwP7nxzusPIVLcP6g=s64-c-rp-mo-br100", "rating": 5, "text": "Needed a storage unit last minute and this place was perfect! Well kept and very clean. Cindy was a great help !", "date": "2024-05-11T16:46:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Angela Cartwright! We're so happy we were able to help you out!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "1217ef2d-daa3-4019-b366-72d030bc45ae", "author": "Andrew Falkenstein", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIirJQsAOQjTOolf-8A6REViGANe2unNPk9D9ek6rd6_7Kw9Q=s64-c-rp-mo-br100", "rating": 5, "text": "Quick, easy, great price. The facility is super clean. 5 stars so far!", "date": "2024-05-10T16:25:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Andrew Falkenstein, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "88599950-33bd-47da-8a9e-97c3c502bc5e", "author": "Guillermo Cuellar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5nodHlTsnW_0ZK8mBQFDGkCEu74KE_ZuGX_5-EMuD6fOWdw=s64-c-rp-mo-br100", "rating": 5, "text": "Cindy helped us and she was great", "date": "2024-05-04T16:55:21.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so happy that you had such a positive experience with Cindy!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [], "sentiment": "positive" }, { "id": "69bb3b2d-18c6-4660-bbbc-aecdee39e696", "author": "Mary Middleton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWJHml4SCLgnvpNJKQ2prp2L8MrdjkIom57xPZGxNzGe41OA=s64-c-rp-mo-br100", "rating": 5, "text": "Storage units are clean! Service is great!Cindy was so helpful and patient.", "date": "2024-05-04T16:48:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Mary Middleton, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "b7f2a08b-c319-4552-a477-d4e9e0674896", "author": "Eric J. James", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhphDsnhEy3laYAG4V0TGEzR0SgF561c6WKzt5GFaq2m0PtxY=s64-c-rp-mo-br100", "rating": 5, "text": "Cindy was Phenomenal and we had a great conversation about life.", "date": "2024-04-27T17:20:23.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so happy to hear that you had such a positive experience with Cindy!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [], "sentiment": "positive" }, { "id": "44646ac4-3a7c-44fd-842c-aaf5613e4fa0", "author": "Trisha James", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq25h6Nt-wc4l1jSbMdAW1JUwtLW0yLmaWUSLTaazFOIIvyA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Cindy was outstanding to work with. She was friendly!", "date": "2024-04-27T17:19:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the positive review about Cindy!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "30f2b2e2-cebb-4565-a3fb-ab2831b2bfa5", "author": "Tyrell Grant", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFnM5PE3r6Ly0Dp5uuaXlyQNQ-sgOR0dPttbEJThTTzHI6zig2=s64-c-rp-mo-br100", "rating": 5, "text": "Cindy, was absolutely amazing! Extremely helpful and informative! Thank you guys, and hats off to Cindy for exceptional customer service!", "date": "2024-04-23T19:12:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Tyrell Grant, thank you for your kind words and this wonderful review about Cindy!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "35dcb5fd-6c0b-48f7-bce2-24d7308aafb7", "author": "Janet Velazquez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV7bYFK4KqkBcpzNkO4D25THf9nSMZOqcHmT5kuJgczV7PTw=s64-c-rp-mo-br100", "rating": 5, "text": "These two ladies Courtney & Cindy were very professional and courteous. First time renters, they worked with us and showed us the unit that we would be renting. Ladies, thank you for your patients!!", "date": "2024-04-23T17:00:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Janet Velazquez, we're so happy to hear you had such a positive experience with our team!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b2783868-d51f-4c0b-99aa-e04f4bcfd368", "author": "Dorothy Moore", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbqhgFpv31ZxDEWF9fxGAiBcAYuz_Fp9gUb3l7xSX1n8zJkA=s64-c-rp-mo-br100", "rating": 5, "text": "Kimberly,Emily are wonderful ladys.They help me out a lot.The keep it nice and clean..", "date": "2024-04-22T20:29:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Dorothy Moore, we're happy to hear you had such a positive experience with our team!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "1c8ca346-2328-4b30-bb9b-37846d702bbc", "author": "Jessica Scott", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9tNJCbfnzITfm9at3hQ9SnfScFcxFl4B5737aGKXxZAh3j2wpCA=s64-c-rp-mo-br100", "rating": 5, "text": "Erica was very helpful showing us the different unit sizes and took her time when helping us sign the agreement to ensure our referral friend got credit, we knew we’d be billed for 2 months upfront etc. she made sure we understood everything.", "date": "2024-04-18T17:41:40.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so happy to hear that you had such a positive experience with Erica!", "replyDate": "2024-09-01T20:15:13.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "52a92ac5-3526-416d-8d9a-697a7eab5448", "author": "Ronald Lister", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF2m8bUfqIwo7OIstD01Qdxkdm4dO4Qe-H-YI6mT7eFuV_-_E=s64-c-rp-mo-br100", "rating": 5, "text": "Very professional. Very honest. Thank you for the offer bring my stuff to the nursing home. I do wish ahead time before the movers. It's ok😊", "date": "2024-04-12T18:06:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Ronald Lister, thank you so much for your high rating!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "81c7e8c1-0cae-4256-ac18-f3f00d35b910", "author": "Robbin Byrd", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXC4F_Rf0UcQxlMvEL3cAkuDSHJ5c_K1tJlUZe-84UBhp0uW99R=s64-c-rp-mo-br100", "rating": 5, "text": "My experience with the customer service representative was the reason I chose Ocean Storage. Because there are 2 storage companies literally side by side of each other, it was my plan to visit both and make a choice. I went to Ocean Storage first and immediately made my decision. To be clear, the representative was fully aware of my plan but still kindly and professionally performed her job in such a way that allowed me to quickly make the right choice.", "date": "2024-04-12T09:58:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Robbin Byrd, we are very happy to have provided you with such a positive experience!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2a50d68b-3a77-4ad3-aac4-60fb174dc7bf", "author": "Laquisha McWilliams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7mPLGIfU7SGb69ZusknQTBihIHU4UuNW_b3NGovuyn1FvGg30=s64-c-rp-mo-br100", "rating": 5, "text": "Cindy was amazing", "date": "2024-04-09T21:06:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the positive review about Cindy!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "e59ac87c-3e67-4341-9943-8c1b0ce0f2e3", "author": "Quita Baker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9XE147363se43PwWAQZjdPXUsXdkGuf_xmYUboyiRqMkS98Q=s64-c-rp-mo-br100", "rating": 5, "text": "Securing a storage was made simple and easy. Customer service was outstanding and the place is clean and well lit.", "date": "2024-04-03T21:45:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Quita Baker, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "ad5b8739-e049-456c-9ef2-87fbb6b1cbea", "author": "Devon Harbaugh", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUanfzZcjUhEX8ycIgHOSjWfgALNbqTGkAlMZhj_ATgKn0SFlc=s64-c-rp-mo-br100", "rating": 5, "text": "Cindy was fantastic with helping me get into a bigger unit from my existing one", "date": "2024-04-01T15:54:29.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so happy to hear that you had a positive experience with Cindy!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "6d07be3d-588c-4536-a645-fada94fa9b29", "author": "Gregory Green", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBwqRpP-Wt3F2tcqcJkwc_AMctqCzDU19iF_2encAx5aaSgSdA=s64-c-rp-mo-br100", "rating": 5, "text": "Cindy was an awesome guide in assisting me with my Unit... she deserves a promotion and some personal time off.", "date": "2024-03-29T17:30:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for this wonderful review about Cindy!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "a6964c8b-5053-492f-a3f4-deed056c34fa", "author": "Brittney Goodman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKX8myTzvbJrFFrONcVtRb_qxM4FOiVFWD2aT9-1r9iIJx7Sw=s64-c-rp-mo-br100", "rating": 5, "text": "Cindy was amazing, she even helped me make a better decision and save some money.", "date": "2024-03-29T15:14:04.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so happy to hear that you had such a positive experience with Cindy!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "67d68085-2ee4-47d0-8c25-03ab2a452d5a", "author": "Nori Clark", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmOsC3qrUZPIdsp04pxwTaDKbdXnCeTc3SFzJmJvUFC7XXWA=s64-c-rp-mo-br100", "rating": 5, "text": "Had great experience here. Thank you Cindy..", "date": "2024-03-08T18:44:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Nori Clark, we are very happy to have provided you with such a positive experience!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "7cd08fca-82f2-4466-becf-e19deeaa6ce7", "author": "Jesse H", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8i9WRBOdZUqG33UqegkB8JLm6XQRd2mjTAA9-AclG_dI03Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Super friendly staff, clean facilities, ready to use carts and clean bathrooms. Couldn’t ask for more.", "date": "2024-03-01T17:52:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Jesse H, your wonderful feedback and rating mean a lot to us!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "a2b24b25-2d9b-4a95-a0bd-0fd7da277529", "author": "Charles Pace", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaSwBHLw534fjkOX2-tttnhu1A98AtaMsDGgrAxIli9Gr-PA=s64-c-rp-mo-br100", "rating": 5, "text": "My wife stopped in to ask about boat trailer space. Big Mac was great in answering our questions and went the extra mile by giving us a tour and getting us a discounted spot. Building is very clean (due to Mac's efforts) and spacious. Well thought out building design.", "date": "2024-02-15T19:46:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Charles Pace, thank you for your kind words and this wonderful review!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "6149ce02-32a5-4de6-9e69-ad5258463957", "author": "Shay Mills", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOiwAmWsb0adSMeydd6acnD9t34PS5KH3L60-ubcJypG1i6Q=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney was great help she did her best to help me with the issue I was dealing with at another location very polite and understanding she made this situation alittle better for me to handle. Thanks Courtney! Such a team player!", "date": "2024-02-13T17:05:13.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so glad that you had such a positive experience with Courtney!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "5e0d89d0-6dee-4c4f-8fc4-bf5a128fe43d", "author": "B TP", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCIprYdOc_miss9S8iTmOeTMq8rp9EwuDUXzpbzW6VBLBAujhy=s64-c-rp-mo-br100", "rating": 5, "text": "Amazingly clean location. Big Mac was so helpful, found us the perfect spot for our needs. Highly recommend.", "date": "2024-02-09T19:16:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi B Tp, we are very happy to have provided you with such a positive experience!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "0afb7189-9ae6-4be8-9f83-27982394895b", "author": "Jordan Holden", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBHMuu6utYtqdnReitpxppbdEPfjxbUxbr1Wti3oDqqg7iYQ=s64-c-rp-mo-br100", "rating": 5, "text": "From the very beginning, when I reached out online to make a reservation for my unit, Qourtney reach back out to me and was very helpful. However, the day I came into view my unit, my potential new unit I met Mac, not only was Mac knowledgeable and friendly, he was also very helpful. I was impressed by how clean the facility was. I was impressed by the multiple levels and the bathrooms on each floor. I was also impressed by the elevator space as it’s large enough to fit a couch or two on it, making the moving process so simple. Owning units in the past with other storage unit providers , this one by far took the cake. I would recommend this property to anyone of my friends or family. I even paid my rent ahead because I liked it so much.", "date": "2024-02-01T14:47:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Jordan Holden, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "2f730166-6231-4d38-8b67-7a7ff5182aaf", "author": "Rota Walden", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7hO4-hdlA1Fkg8wJ23LPyPGzx6WwkqU3MSvp-B1dCJOkD6Q=s64-c-rp-mo-br100", "rating": 5, "text": "Everyone was professional and courteous.", "date": "2024-01-29T12:21:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Rota Walden, thank you for your kind words about our team!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "dd5a097f-34d3-41e7-8c8d-184b622eb847", "author": "Bri", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcqQvSX3DWVrxqMbEpLkDTuBQrwbULGxNmFxJc3lkcXZlijg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Everything went well. I was going to do online move in but I couldn't get things to work out right. When I called the store the lady that I spoke with got everything worked out for me. She even worked to make sure my units were as close together as she could. The staff are very professional and welcoming. The facility is very clean. I've rented from several storage facilities and this one is definitely at the top of the list. I would recommend this facility if you are looking for storage.", "date": "2024-01-23T15:24:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Brittney Taylor, we are very happy to have provided you with such a positive experience!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "d65f6837-2df0-46bc-b43f-2e1731ce1ae9", "author": "Lydia White", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoixv1l46Rg9yz15AAZE5wttA96aUjHb3nMqanmSB3fVjNqgE=s64-c-rp-mo-br100", "rating": 5, "text": "Super clean place!! Mac was awesome!", "date": "2024-01-07T19:14:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Aiycandi Forya, thank you so much for the positive review!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "4a760eec-5ed1-480c-831b-70fbf36f883a", "author": "Samuel Agyemang", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSyOyxmSXWyASAXgIkrqH86hB7-CvisYfwt8tZe_Xk3Azc60Mj=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent and professionalism", "date": "2024-01-04T12:41:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Samuel Agyemang, thank you for your kind words!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "35aebeca-8d88-4865-8480-4461336bcef1", "author": "Dustin Coleman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSCpFMuSONo6AFzcycc0FVYlDlh3PLLz9GpnXg4s508jTmdw=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome customer service", "date": "2023-12-28T17:34:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Dustin Coleman, we really appreciate your positive review!", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "36b24c55-1302-4273-a519-6eeec6ef9689", "author": "Debbie Totty", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrSdqZMl-HRJlPl2NjyLq2OywmO4TWQq2PoV19WfXUWT4HeQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kourney helped me pick just the right unit for storage. It was fast efficient and I was ready to leave in a timely manner. This is a great place!", "date": "2023-12-23T15:45:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Debbie, we are so pleased you enjoyed your visit to Ocean Storage! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2024-09-01T20:15:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "ff03d804-a0f7-4a94-b2a0-505ccc422c0a", "author": "Peyton Nance", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwYbC6WOOY1UOLKblSJShVT8aTmQQ2S8i5GbNVGfumSFvX5g=s64-c-rp-mo-br100", "rating": 5, "text": "courtney was great. she helped us figure out which correct size storage unit we needed and very friendly.", "date": "2023-12-14T21:29:06.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so happy to hear that Courtney provided you with such a positive experience!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "92888faf-2dfc-4d84-8daf-10ce000ea5d1", "author": "Misty Nance", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-6dC1NRrLFzxssSZKD4PRW0stFVq9txzq9IOK3iwo8lfNfgfK=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney the store manager was incredible, super nice and helpful", "date": "2023-12-14T21:29:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Misty Even, thank you for your kind words and this wonderful review about Courtney!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1c853bab-84da-4292-b23e-0b02fbca3e81", "author": "PAT MCLAUGHLIN", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6ttmK3nZze9OfD0D_ZsxuQnJbFQc23SjPDWTIF_56AcuYyw=s64-c-rp-mo-br100", "rating": 5, "text": "Helped a friend move in and was surprised at how clean and safe looking this storage place is!", "date": "2023-12-08T17:53:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Pat Mclaughlin, thank you so much for the positive review!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "fc25671d-4fcf-4f20-bcce-3216b77e9a29", "author": "Carlos Calderon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXeRVJ0MC0nUj1Ko-o8tNTGzrqTvlciqGbUy2p4tl3ybDU_USM=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney is amazing", "date": "2023-12-05T14:10:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the positive review about Courtney!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "208d2467-9070-4081-99c3-8e66c0026577", "author": "Dymond Myrick", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX44QKfFSsp2JFcZRKBiK5E1CGDhbQqP55irTqITSZ6-BryN4FZjA=s64-c-rp-mo-br100", "rating": 5, "text": "Ocean Storage has to be one of the best storage places in history. This place is spotless. And the customer service is great Mac is a kind soul.", "date": "2023-12-02T18:05:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Dymond Myrick, we are so happy to read such a great review about Ocean Storage!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "070c6aff-356a-462a-8d75-694c9518c34c", "author": "Larry Morton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtFsIqKAiLNNvcwAORa0bz2DRyFyUtWwZZ_9HBgyUfLOi9SA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-12-02T17:28:25.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "e08be689-6ec8-4a6c-a930-63258dc8c61f", "author": "Christine Jacaruso", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfMD4Fqws0xZdOoCWJPHUFnkFBs0ntus21EhInpfZYvEBD4KaF9A=s64-c-rp-mo-br100", "rating": 5, "text": "This is by far the cleanest storage facility I've ever seen", "date": "2023-12-02T17:24:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Christine Jacaruso, we really appreciate your positive review!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "f518b4b4-612e-4744-bd6b-5dc778bad047", "author": "Kimberly Wesley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURXx2VOCCtPFEp-j6PaLrzReJdWb-X3Cr26FtXfrjx0LcVee6E=s64-c-rp-mo-br100", "rating": 5, "text": "Mac was very friendly and helpful. Storage facility was very clean and easily accessible.", "date": "2023-12-02T14:25:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Kimberly Wesley, thank you for your kind words and this wonderful review!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "d24c4547-7949-4e82-892d-acbade1c569b", "author": "Okema Harper", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGpBXODdOkf3aV1h3mDcQ1Uut4Z_M6U4ciIctGVljyC9eGkuaF=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney provided great customer service, is so resourceful, and patient. The facility is bright and clean (for a storage), and the hours are very accommodating.", "date": "2023-11-27T13:25:41.000Z", "verifiedTenant": false, "featured": false, "reply": "We're so glad your experience was a positive one! Courtney is an exemplary employee and we are so proud of her for providing excellent customer service. We take pride in keeping our facility bright and clean - thank you for acknowledging that.", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "1d99afbd-0b3b-4ec6-a237-8ea9f6d87fd4", "author": "Eva Hewitt", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXcltyWIvlVTFOwU0aNhY-Zo9HK-LDYEC7OdNR-g7JGarT6w=s64-c-rp-mo-br100", "rating": 5, "text": "Very clean and Mac was very friendly and showed us everything. If I could give Mac 10 stars I would.", "date": "2023-11-25T21:07:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Eva, we are so pleased you enjoyed your visit to Ocean Storage! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "2d4648da-03cd-4573-bc55-8d4d227eaf8e", "author": "Daisy Irving", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKu1DKyOndZ-mEopMhueKKioQ9OT8-rUY7MMw1OCupMriI9ng=s64-c-rp-mo-br100", "rating": 5, "text": "This is the cleanest storage unit I have ever seen. Mac and Courtney are amazing!", "date": "2023-11-17T20:29:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Daisy Irving, we are so happy to read such a great review about Ocean Storage!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "88971f9e-5999-4245-8022-26397904dbd5", "author": "Mandy Behney", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXa-86E7FV3Q4SnfwylxJAfwTUindSueRW5Rccjt62SiKldSUQ=s64-c-rp-mo-br100", "rating": 5, "text": "I absolutely love how clean Mac keeps the property. We moved our things here from another storage facility and I have felt so much better knowing that our things are in a proper and clean unit. 10/10 recommend! So so happy.", "date": "2023-11-07T21:33:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for this wonderful review!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "9b78e258-ebe8-4444-8ced-0a9a0423d757", "author": "Matt McCreight", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2Z82VfOClytHZzUMjMjg3KgdjlTcnA0JkwRs5je9f371r3g=s64-c-rp-mo-br100", "rating": 5, "text": "Mac was great, very clean place.", "date": "2023-11-05T18:17:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Matt Mccreight, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "0b48385e-141a-4aa1-836c-57090e22ede0", "author": "Carolyn Houston", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtgmQS6qI4CrG5T4ZOCVI7z84oaoLaCiHb8nMgUX4XRBm1Aw=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent customer service in selection of best unit size. The center is extremely cleaned .", "date": "2023-11-04T22:47:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Carolyn Houston, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "2f8c2d82-3437-4672-97fc-b07fef52743f", "author": "Anna Worley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmKmwhOcZQ4qSQf9gQjAVU63YjYxr5CXu7mTA3VtmFrDVfzCnW=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-11-04T13:30:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "99d55b04-5192-4685-b3b9-c3d30c3037d9", "author": "Quarry Wilson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJj99X0r8pEiqub3sajxVg4irZ3KT5TYm1m4WLv6Ub9yK-Kfw=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney was very helpful and she and my wife have a very good relationship. She is always willing to assist. The storage is always well lit and the grounds always clean. Would recommend to anyone.", "date": "2023-11-03T19:25:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Quarry Wilson, thank you for your kind words and this wonderful review!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "52ec51b1-85e9-456d-b6ca-34b55b8789cd", "author": "Kellys Choice Inc.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVs0OOTSxPPVH0I4gmiVkFaMEZcPvsMTCUe5VKPvJq4fk0QPE5p=s64-c-rp-mo-br100", "rating": 5, "text": "Oh my, the best decision I could ever have made was coming to Ocean Storage and leaving the storage place I was prior too. Also, what's big, better and very very Important is Customer Service. Nothing like having great customer service and I promise you, it is here especially with Courtney. When you walk in the atmosphere is clean and always clean, very spacious and ok, let me just say, the bathrooms are large and clean. Ok, like that make any sense but it does. When you gotta go and you're here. So, if you're looking for a space to store your items, this is the place to go. Oh and don't forget to ask for Courtney. She'll be happy to help you.", "date": "2023-11-03T19:21:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Kellys Choice Inc., we're glad you had such a wonderful experience with us!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "558bfa49-6b51-43f8-86d5-ebc21eea74f9", "author": "James Brown", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvZ62pAtTUCJme7PKDjYIuwpfQVONRpo2dbpH2MIgmIl9acRIF=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This place is awesome. It’s clean, well lit and a place that absolutely makes me feel comfortable having my valuable possessions stored here. I’ve got two units, love it, thank you so much Ocean Storage.\n\nEven has a little coffee setup.(:", "date": "2023-11-01T18:07:55.000Z", "verifiedTenant": false, "featured": false, "reply": "James Brown, we are very happy we could provide you with a positive experience!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "43b6de7e-18af-459a-a898-7f8d09e1ee16", "author": "Shernae Earls", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvHHxKgzFSmZHqwmWtc9pa_pzDSsM3kB2ZSiUHF3gMUIynAKUA=s64-c-rp-mo-br100", "rating": 5, "text": "The storage was very nice and Mac was so professional ! Can’t wait to rent a unit!", "date": "2023-10-28T14:35:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Shernae Earls, we really appreciate your positive review!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7bba4ed7-ffdf-4a99-9eba-b70f2a0efab1", "author": "danielle miller", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUusIv9VGa-lQWgDqMeOgzdDto2WQFq6yXQjP6BcsmZEGIdw=s64-c-rp-mo-br100", "rating": 5, "text": "Mr. Mac showed great customer service. Very polite and kind. Mr. Mat did amazing with picking an extra unit for me. Unit was clean and fresh for move in. Mr. Mac even got me a sale ! Thank you ocean storage❤️", "date": "2023-10-28T14:21:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Danielle Miller, thanks for your praise and kind comments about our team!", "replyDate": "2024-09-01T20:15:16.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "60ef57c6-5ab3-43f7-b6da-3dd6ba27942b", "author": "Corey Stephens", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWqZZKOYUkVwUqBrN82nh7-5NyqGV6rqmANx6dECeRMSQ6iQ=s64-c-rp-mo-br100", "rating": 5, "text": "Mac is the guy you’d want to handle your storage needs. He is super professional and personable. Also, the building is clean and organized.", "date": "2023-10-22T17:46:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Corey Stephens, thank you for your kind words and this wonderful review about Mac!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "34174ca4-2c26-4013-999f-692915d1994a", "author": "Wendy Lofton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIa9bX3ABbsMEfG3YA6sbsJxOPY3_oZPhiwHmw66Ow62AA40A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Mac was extremely helpful, friendly and professional. The facility is outstanding, but his presence made this worth going into the office for!", "date": "2023-10-21T19:15:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Wendy Lofton, thank you for your kind words and this wonderful review!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2c00e965-91ad-4bfe-9bfb-67b92a77307d", "author": "Tyra Harper", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNYTUYGmoOpQqTwmB4n7YSxHFqY4_xzpb424KhRl5EG-kVQdT1=s64-c-rp-mo-br100", "rating": 5, "text": "It really makes a difference when you have a great experience while handling business at ocean storage in Suffolk..Courtney is definitely the best… she is very courteous and makes sure all your questions are answered…great atmosphere..will definitely be spreading the word and a repeated customer", "date": "2023-10-18T23:43:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Tyra Harper, thank you for your kind words and this wonderful review!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f65e9577-bf79-4884-8100-0c37bf63db5c", "author": "Shanyque Wilson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkhQki1Z1P8Eo9pMCbnSOIkJ7CYMNVKnJ1goD4Uy7MkjuzbA=s64-c-rp-mo-br100", "rating": 5, "text": "My experience was great . Courtney and Cindy definitely were amazing. Walked me around and helped me with getting the perfect size Storage. Overall they did great and I left very satisfied.", "date": "2023-10-18T21:03:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Shanyque Wilson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "160976fb-c91f-4531-b327-24bd2d65b457", "author": "Michael Mccombs", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpJ9VWHh7_9MXeQ0PMp8mvfGaOpeC1nS1qBRYz2dN7csICcA=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney was very friendly and made the process very easy. There's only one word to describe her, (AWSOME)", "date": "2023-10-16T22:10:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Michael Mccombs, thank you for your kind words about Courtney!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8f3c920e-acbc-4aac-9172-87e053335d09", "author": "Tiffany Byers", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVO40WWKVXIxV7I1wH2iZZAkuhofN5DhhfH7aYk0tXZB8LMo7k=s64-c-rp-mo-br100", "rating": 5, "text": "Employees were attentive and able to show me units soon as I walked in. They guided me on the best options for my needs.", "date": "2023-10-13T12:11:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Tiffany Byers, reviews like this give us motivation and help us ensure we provide high-quality care!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "222a4d2f-4279-4579-a18b-a1e08fad4dfe", "author": "Salena Featherston", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtO3RPzSIOo2xd62wniBlpHvezMTBPG5Rf7-MKjQgYsOkvGs5o=s64-c-rp-mo-br100", "rating": 5, "text": "Iam glad to say it was a pleasure doing business with Mrs.Courtney and Mac they have the best customer service.I would prefer family and friends.If you need a storage unit Ocean is the place to come it’s like walking into a ready made family that’s how comfortable they make you when waiting on your paperwork.I love you guys and good luck 👍", "date": "2023-10-11T13:56:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Salena Featherston, we are so happy to read such a great review about Ocean Storage!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "004b6c68-3719-48a2-b188-bdb78f669ea0", "author": "Sharod Ballard", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjbKKZ3cRUp4dg6BrPNpzeBIm8JA0VT7oWmvjsvwnlCpLYrooR_Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "From start to finish, I was completely comfortable and felt secure with the whole process. Highly recommended!!", "date": "2023-10-09T12:30:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Sharod Ballard, thank you so much for the positive review!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "4b0e95d3-03b6-4888-9286-c6a2e1a2755a", "author": "Melissa Rowbottom", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdA8T_gDAOKVju6VJQ_viB223rwNImPYjA50jeZbWM_FyZMA=s64-c-rp-mo-br100", "rating": 5, "text": "Had the best check-in rental experience with exceptional customer service from the store manager Courtney and her employee in training. Toured the facility, picked out our indoor climate controlled unit. This facility is so clean and pest free!! Love that their facility has staff onsite to answer questions and help with any needs we have. Great overall experience and highly recommend this location!!!", "date": "2023-10-07T17:06:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Melissa Rowbottom, we're glad you had such a wonderful experience with us!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "93b8583e-f03f-4801-8f06-5b0c2c2d2b9d", "author": "Georgia Allen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJTbVHc3TpkhrbYVU-8K5qaacy2mf-vxx15IIa_2U1U3eGxA=s64-c-rp-mo-br100", "rating": 5, "text": "Great helpful staff!! Very friendly and welcoming. They were super funny and a amazing team!", "date": "2023-10-06T21:39:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Georgia Allen, we're happy to hear you had such a positive experience with our team!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4241a015-7f6a-4e7e-bd18-b0818841db51", "author": "Peter Torres", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGCNk9slTETcplA6CHBytFAIQ5Rgl9tu7zVpCoTRgR-fFYKw=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing service 🥰", "date": "2023-10-06T19:54:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Peter Torres, thank you for the high star rating!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "068130d2-1620-4205-b292-91d89855a883", "author": "Melvin Steward", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX158cfoaJ64-iXkd6Q9UhOgUXkXZBH6dx_kwHbYYNzxN_8VD3C=s64-c-rp-mo-br100", "rating": 5, "text": "From the time I walked in to reserve my unit the customer service has been great I have no complaints.", "date": "2023-10-05T11:07:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Melvin Steward, we are very happy we could provide you with a positive experience!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "6c203703-fc16-4cb9-b085-57338c941cdc", "author": "Linda La Spina", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUM0M0h3uLin1qRAQjQxaN-rLXaR6mF_YxNhMMeS5bL-Hhe4Kbd=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome Customer Service", "date": "2023-09-30T00:05:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Linda La Spina, thank you so much for the positive review!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "7dc1e462-c157-4336-9315-64e66c2342b6", "author": "Daniel Chipman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhz8x7tKTg-bPNy53KAlchD50adI02LslgFbrGlH1kbxSNfkb_hw=s64-c-rp-mo-br100", "rating": 5, "text": "Pleasant service. Clean facility.", "date": "2023-09-28T17:20:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Daniel, we're happy to hear you had such a positive experience with our team! Thank you for the great review!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "03a74e15-b778-4b6b-94fc-47e2ea26d29e", "author": "Marcia Cross Is The Oprah Of Hair (The Oprah of Hair)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRIuAYD4w3uVHZdewzsq9dWlYKf0dv7zhv_fMIP73eQo2ndsx4=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great Customer Service. Beautiful clean facility. Thx Jeda", "date": "2023-09-19T17:43:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Marcia Cross Is The Oprah Of Hair (the Oprah Of Hair), we are so happy to read such a great review about Ocean Storage!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "87d602c2-5c88-4470-83b5-b7de90c14e54", "author": "Jason Bruce", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVabxlP4e4QVlXTDadvN3uoKKCjvm_-6CkD0gEd8G3OWeMT15kS=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful staff and nice storage facility.", "date": "2023-09-12T21:05:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Jason Bruce, your wonderful feedback and rating mean a lot to us!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "437c83c3-4c2c-4a64-831a-7b507320ca29", "author": "John Cleary", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJi71qrMjDDYMbs5NAALAR6TZyBE3UHxeKwo-bSZLmTUUquFQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Jada was absolutely amazing! She went above and beyond", "date": "2023-09-05T17:09:22.000Z", "verifiedTenant": false, "featured": false, "reply": "John Cleary, thank you for your praise and kind comments about Jeda! We are so happy you had such a positive experience!", "replyDate": "2023-09-01T20:15:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "169faec0-c123-49d2-a1d4-0c1f11cb7533", "author": "Golden Peach Creations", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHkY51ZwxaEWupi4D-aT_SEmdpVz2AJXGBDC7cYRWIFeUquNw=s64-c-rp-mo-br100", "rating": 5, "text": "Jeda was extremely helpful and walked me through the entire building to find the best fit for myself. Great customer service", "date": "2023-09-05T15:46:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Kristen Whitman, we are very happy that Jeda provided you with such a positive experience!", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b332b0c6-4da1-4c70-8243-c9c5d22bfa31", "author": "Curtis Smith", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU218aklVbjQ1He78LZCQVNcVzINZffkLOznPayNqIW33K5yEA=s64-c-rp-mo-br100", "rating": 5, "text": "This seems like a nice facility; well lit, clean and accessible. The climate control is very nice. The only draw back is the price. Way too steep!! Additionally, why can’t veterans or retirees, or government employees get some type of discount? That’s not very patriotic!!!", "date": "2023-09-04T15:24:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to leave us this feedback.", "replyDate": "2024-09-01T20:15:18.000Z", "tags": [ "cleanliness", "staff", "price", "access" ], "sentiment": "positive" }, { "id": "40e99ddf-69e0-4a88-8fe2-3c08b4583e1c", "author": "shean huie", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfO8C-pcAWGj-yafTYkvJ5E6DtCKoTo2ILVwU_8rq2nsNKbQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-08-26T19:30:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the high star rating!", "replyDate": "2023-09-01T20:15:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "53f8318f-20f6-4be7-9d5f-5f464623f3e5", "author": "H.L Rob", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_q8fWmSf6evp3rff73Mq3dVm7w40J4RzKDKh1CcYqJfipbA=s64-c-rp-mo-br100", "rating": 5, "text": "Jada was very courteous and professional. The facility looks very clean and well maintained.", "date": "2023-08-26T16:30:30.000Z", "verifiedTenant": false, "featured": false, "reply": "H.l Rob, thank you so much for the positive review!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "4451f72e-d986-4dd4-b0e6-6a865c1a8165", "author": "Teresa Harris", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU177lzPJ0cd4lYoCLstoTZ3hfTyQUpOnIMkdZXKbCfMBTph3oy=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful and quick, and explained everything thoroughly.", "date": "2023-08-24T11:58:18.000Z", "verifiedTenant": false, "featured": false, "reply": "That's fantastic! We really appreciate your praise and that you felt our team was helpful and efficient! Thank you for your kind words!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "caa29007-4d7f-4916-81db-fd6da0b53018", "author": "Katina A", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcMzZHUlnmBu7AdyAlcintAvGVJkqOawJxVU4mZgV3_pzbNds=s64-c-rp-mo-br100", "rating": 5, "text": "Jeda was amazing. After explaining that an upstairs unit was cheaper, I was able to upgrade my current unit and stay on budget.", "date": "2023-08-18T21:25:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Katina A, your satisfaction is our top priority! We are so happy you had such a positive experience with Jeda!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "7444a066-de2e-4c4a-a8f3-146597f67673", "author": "Shaii Kii", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRz6NKXv7azjVk-npSbx5LbxSTLroonE6DPv6cp-g7OWn1-XU=s64-c-rp-mo-br100", "rating": 5, "text": "Jeda was very kinda and funny! 10/10", "date": "2023-08-16T19:31:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Shaii Kii, we really appreciate your positive review!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "148251d7-adab-4ed8-a282-bd08a48ccedd", "author": "Timothy “Tim” Sorber", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsloSfYSyMM_qiG4p93ljOB969NNH-U3APWk4mym99A7SL_FTZ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "It was very quick and simple to use the website to find the unit that we wanted. Then we could complete the application and review and approve the contract online. Much better than some other experiences that I have had in the past.", "date": "2023-08-14T13:57:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Timothy “tim” Sorber, we are very happy to have provided you with such a positive experience!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "e618dcd7-0b74-40e8-b4f4-85ad2dcfcc4c", "author": "SP Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDJvjsAw63DwSMauJ6RRoG5TA8oP6UAaE9SKQpglsGoP1XUQiE1w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Associate was very nice and facility very clean 👌", "date": "2023-08-14T13:55:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Sp Thomas, thank you so much for the positive review!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "46efc191-898f-43d5-ae8f-11333a38a820", "author": "Amy Brayer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJg7ps7FbJ4U9Q478yWUvXouRxunwy-e-hzwWx1EBtcY49gRQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-08-13T18:14:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "79263ae1-ce06-4a30-b19d-ab70d9c752bf", "author": "Stephanie Pippins", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlfZv_N-A4JKaYTgAARP7bLk1plGucKp37bqZhs9YLD42lEbWh=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-08-12T18:08:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "ec5f300b-19dd-4a56-8a85-07f8e979a588", "author": "DeNita Baker", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI02LohR1028Ek67ek6QF-ZzqpXyZDKPjm7Iknlk7Xae8D8Lg=s64-c-rp-mo-br100", "rating": 5, "text": "My experience here at Ocean Storage with Jeda was amazing. She makes u feel rite at home, and will help u with whatever she can . We need more people like Jeda friendly and people person.....I Love Her❤️❤️", "date": "2023-08-09T20:04:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Denita Baker, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ocean Storage!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "eaaf2431-3c8b-4403-af04-7f5eff4cd399", "author": "Tiffany Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNKsY5qEqomGWgHMGCbjLiBFfijnqzIF-5QvbXOifaENoh9Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-08-09T19:12:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "3560f145-09a9-4a9e-bb69-4138e953869b", "author": "Rashawn Proctor", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBtogA3UmokhS_eRvFsIT73kQ2ADifS3GKI4p9szozpbanhw=s64-c-rp-mo-br100", "rating": 5, "text": "The person who helped me over the phone was knowledgeable but also very nice and helpful.", "date": "2023-08-08T11:25:37.000Z", "verifiedTenant": false, "featured": false, "reply": "That's fantastic! It's great to hear that our staff was professional and friendly. We thank you for the amazing review.", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7aeefe3a-b85b-4f76-b734-c29f57bf5994", "author": "Jimi Langley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUf1KDcHUbHmiTB-QHXfoZJ84QJkO4fV2AeS6CPuv1cNyPpw=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly people. Very helpful.", "date": "2023-08-03T12:34:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Jimi Langley, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2853de02-bf49-43ff-a0d3-793dd3d0b445", "author": "shane mitchell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYFnnMSdgESYxBd2EodBpVBAqgD-owFNM21gE3AKvPjTnLbA=s64-c-rp-mo-br100", "rating": 5, "text": "quick, easy, to the point", "date": "2023-07-31T13:19:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Shane Mitchell, thank you for the high star rating!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "c92962d1-4f37-4fe4-966b-8f0054e66cd5", "author": "Briana Booker", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPlU6KVBvtHIdfz36Q-p5-FdX5ECyn1YJ33hXNVGA1s6FxSEs=s64-c-rp-mo-br100", "rating": 5, "text": "Jeda was so nice & helpful. The facility on Nansemond Parkway is very clean & spacious. I would definitely recommend this storage location to my friends & family. Very satisfied with customer service !!!! Thanks again Jeda !!!", "date": "2023-07-23T17:24:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Briana Booker, we are so happy to read such a great review about Ocean Storage!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "dfe84536-76d3-44d7-b8e1-38b7ed36ebc7", "author": "Mike Gentry", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXd6Yi41vshs7vgtYS6zZ1WBcgKL3Ninqhuf4lUjthDTzJjPVn0=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-07-22T15:08:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "d0532eaa-589b-490f-bebb-47905fa0de53", "author": "Linda Carter", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaq2b9QTcKfXtcGkUyDDrCQ7HNNYOgb0pb23rpGg4CZziXsQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-07-21T17:13:11.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "e953423e-b001-46b9-bb51-806cc263db78", "author": "Felicia Eure", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIigoj3o_exNR-kwD2kJdZmxm7QHEkbTXS-ckkah34O9y4zFg=s64-c-rp-mo-br100", "rating": 5, "text": "Fantastic", "date": "2023-07-20T01:59:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Felicia Eure, thank you for the high star rating!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "1085ac01-ff8a-4ff1-a96e-7d45914f68ff", "author": "Jill Olsen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5__beJEY6oO1bZBmok6qDgm0-E779FPsuion1wqfvIc_u1uBB=s64-c-rp-mo-br100", "rating": 5, "text": "Great staff and facility.. Easy signup.", "date": "2023-07-17T14:40:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Jill Olsen, thank you so much for the positive review!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f026ce00-a30e-41bf-a8e7-8dda5dac9bb0", "author": "Taylor Owens", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjX8PNe5Qzlbt2uovH9PRANQgq1VK7suV9vQfbm38zcEQuTg=s64-c-rp-mo-br100", "rating": 5, "text": "Storage unit was easy to setup online and complete in a timely manner over the phone.", "date": "2023-07-17T12:10:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Taylor Owens, thank you for the high star rating!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "cda57f27-9542-4e45-88f4-fa8f8734b819", "author": "Sharon Nevarez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwN6UinOIxh0JJQ-0SH_JSrwwbNaSgJ-3KIwDQK41ajpesKQY=s64-c-rp-mo-br100", "rating": 5, "text": "First time at the store and it was lovely !\nJeda was very professional and assisted me promptly.\n\nDefinitely will come back to the store for any other materials needed for the move.", "date": "2023-07-06T22:01:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Sharon, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!", "replyDate": "2023-09-01T20:15:19.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2aea8d0e-704f-4e39-9d99-42b28c4425b1", "author": "DST1997 HAC", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXl4rNqSfTgJk_khS86ocbHMGDCywkSEyKMG6Ix47FgkfGe_gw=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent customer service, clean facility. Convenient Bathrooms; security cameras, safe access, great location. Courtney was extremely helpful and knowledgeable.", "date": "2023-07-04T08:10:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Dst1997 Hac, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "d509d29f-4fb0-4a72-ba79-621cae4b350c", "author": "Ashley Harvey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLs_TMowb85tT8MOwYjDaPdvyWTNnWTlTFSvOBFI1UqUMzxBg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-06-27T14:07:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "329f2463-1099-4f3b-bac8-82c5b867d2a1", "author": "Jessica Sims", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGuz-lHowHFeplGxWOsY9oI3ZEnM_GxguLjz7gq3tcbDwmMA=s64-c-rp-mo-br100", "rating": 5, "text": "What an awesome experience!!! Jeda assisted my family and I with getting a storage unit and she provided excellent customer service!!! She was down to earth and very helpful!! The facility was very nice and clean!!", "date": "2023-06-23T21:56:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Jessica Sims, we are very happy to have provided you with such a positive experience!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "a5f65385-6b1d-4173-8b09-7afd6e915dc4", "author": "Andrew Dale", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURa85cKFODtxGLvPWrlVIQ3TnehM-srg8t233zXnSZ3YeypWTt=s64-c-rp-mo-br100", "rating": 5, "text": "Very clean and affordable.", "date": "2023-06-22T01:43:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Andrew Dale, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "63f50a9a-aa63-4529-acec-e8fb4aadada0", "author": "Kay Culpepper", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEAtRsMFqYH7TPikl3bs8hGnE1nnl8VXZdflgWqK0qYBF7Vg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-06-18T02:52:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "720b9c26-e5bf-44a6-98ec-617e98e19c4b", "author": "D TV", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0HGJJInzSbm7NtbThNUhGTogR7KhGOzfGIaeUhMy6GwD9wg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Visited Ocean Storage today and Jeda was amazing. She took time to show us different size storages. She was very patient and polite to not only us but the customers called. We secured our storage which was painless. Thank you for making us free valuable.", "date": "2023-06-17T17:47:56.000Z", "verifiedTenant": false, "featured": false, "reply": "D Tv, we are very happy we could provide you with a positive experience!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "d6e1073c-0ce4-4615-aaa2-a0577dfb5187", "author": "Sean McLeod", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILeDiyj3FHpEzTdns9_kcikziTOmKT4RsBb3s77X1UqHQnsw=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney and Jeda were absolutely fantastic with my move!!!", "date": "2023-06-17T16:23:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Sean Mcleod, we're happy to hear you had such a positive experience with our team!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "ed4721e6-9d2d-4155-bc4e-d5503c4a09d0", "author": "Jordan Kook", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZe5r66EDvXgEuDWdFxF5a9uJ-r-8x5h6khiLhdT89Ch7vH6pf=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-06-17T14:27:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "a0c3880a-4239-4600-b027-ecfa75e597f3", "author": "Jonathan Howard", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXREHrknwr6JAstzPErL80j6IszktgBm15u2P3BbJyaIfoPAM8=s64-c-rp-mo-br100", "rating": 5, "text": "Quick friendly response at the desk!", "date": "2023-06-08T14:21:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Jonathan Howard, thank you for the high star rating!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "25f6f4e7-97c4-4e91-9db6-347d8b038ce9", "author": "I I", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn6tmPPL08u-9ga1-9N74zdrYzOpBsj0-GNi6kEf6IA4t102-Z=s64-c-rp-mo-br100", "rating": 5, "text": "Good job with processing me in Jeda and Courtney. Very helpful and courteous! Thanks", "date": "2023-06-08T12:37:24.000Z", "verifiedTenant": false, "featured": false, "reply": "I I, we're happy to hear you had such a positive experience with our team!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6c11aa2a-04ea-42f3-8380-1da87094b028", "author": "lamar portermoore", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKTFHhACrzZdvYkhBQEbNPD2zHYjp64Ko5wafWbZlDCAU9mw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Lex, was freaking awesome, made my day and experience awesome l.", "date": "2023-06-05T11:32:52.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "c6143213-880a-4e59-a7fa-174c69ba8ee2", "author": "Mark R", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxd2RZmXvSCyBOSE8eB8HsHNxC2HBprzfxDa9_A6qrAzf4eg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Clean, brand new storage units. I trust that my items will be safe! Thank you!", "date": "2023-05-28T22:02:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Mark R, thank you so much for the positive review!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "37b715bb-2427-4d0e-986d-ff21aa1a06f2", "author": "Donna G", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXb9HIFzD7MbRrgGsArBxg0KFJzRQABfJA7VCSK_vpXQ9LEJBrB_A=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly, professional, and most importantly she showed us which companies had the best deals in town and beat their prices!", "date": "2023-05-27T22:55:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Donna G, we are very happy to have provided you with such a positive experience!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "085691f2-3f8d-41de-a8d6-f36ce66f3dd6", "author": "Jessica Rubio", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOv2MHgdub29TEamyvUmns40uCEHJ3uiqWEcIqQfeKgjhCbA=s64-c-rp-mo-br100", "rating": 5, "text": "Everything has been excellent! Customer service was excellent, the people working there are really friendly and helpful. The facility is really nice and clean. We have loved it!", "date": "2023-05-26T01:28:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Jessica Rubio, we are so happy to read such a great review about Ocean Storage!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "02450b2b-b7b9-4914-93c7-3123efe17b24", "author": "Nicole Stewart", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRsVsRg-4wCma9ZQzZv1PmvIds2gPbU-Q0Zpoo3mjjdedOkg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "It was phenomenal! She was much friendlier than other storage places. She even took us on a tour to determine what size I'd need. It was a quick process. I loved the after hours options to gain access", "date": "2023-05-24T12:38:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Nicole Stewart, we're glad you had such a wonderful experience with us!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "30d4c5d2-1032-4dfa-b19b-8392e8d060ea", "author": "Michael stocks", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2QrKahu0amY_OUWX6kyVLtMave-apYsiBG2GrgoxZP0MZDqSu=s64-c-rp-mo-br100", "rating": 5, "text": "Everyone have been down to earth! Just welcoming.", "date": "2023-05-23T15:09:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Michael Stocks, we are very happy we could provide you with a positive experience!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "35e0080b-d6c8-4ca9-8ddd-20aa4464ee03", "author": "Alivia Robinson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHLMC8901tVO3WE9VDawRjrAg81Jw_sWdkQqk5lGhm7r0yoA=s64-c-rp-mo-br100", "rating": 5, "text": "Clean space, friendly staff!", "date": "2023-05-23T12:59:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Alivia Dickens, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "6fdf487a-124e-4626-9b1f-04b16c332183", "author": "Teryka Powell", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVINUzeOA3CfmZB0b8svdjVgvZU5uA0Uao_ETcC1m5PgwegvPHc=s64-c-rp-mo-br100", "rating": 5, "text": "The storage unit was absolutely AMAZING!!! I have zero complaints. If I ever need a unit again I will definitely be coming back here.", "date": "2023-05-23T12:32:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Teryka Smith, we are very happy we could provide you with a positive experience!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "c8827b80-9088-45a8-963f-e2b403de7868", "author": "Amber McCormick", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsettnyRAkmxch6Kha4h3jK715a-mnZzrXmsoVOEqqEqaeWHXE7Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Everything we needed at a better price. We had reserved a unit next door but when we got there they were closed so we came over to Ocean Storage and they were happy to help us. Got a larger unit at a better price.", "date": "2023-05-23T11:53:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Amber Mccormick, thank you so much for the positive review!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "c13c6be2-5523-4c85-8d6e-ee54c0808ec3", "author": "marena melendez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVa8oahM3CW0WmU1B4WXSGXvREyKY9OwIsoh9BNNSpeZVJeSOE=s64-c-rp-mo-br100", "rating": 5, "text": "The best place we have ever used!!!!! We love the girls at the front they are amazing!!! Kept clean and orderly!! Courtney is amazing! She has so much knowledge!!", "date": "2023-04-30T16:37:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Marena Melendez, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2023-09-01T20:15:21.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "ad38eb2c-af79-4850-aa45-8dfc9413e785", "author": "Ramon Vargas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlzxW2eUPcgJkkwcEdjq_L85X5OIDFLvpilZOW5GEadrWsaA=s64-c-rp-mo-br100", "rating": 5, "text": "Had a great experience good customer service will recommend ocean storage, to my friends and family thank you Courtney your the best!!!!", "date": "2023-04-30T16:37:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Ramon Vargas, thank you for your kind words and this wonderful review!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "52e4a193-a4f2-428f-ac93-39636271b47c", "author": "Melissa Melendez-Vargas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8g9hSn77EhsCthAy-aNTFBHV2GGQ7WTOidj_tMK4wIfMuhw=s64-c-rp-mo-br100", "rating": 5, "text": "The best customer service is the best ..courtney is the best so thankful for her she explained everything to us .since we move too Virginia she was the only friendly customer service person we have had.Thank you so much", "date": "2023-04-30T16:36:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Melissa Melendez-vargas, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "03c383d1-125b-45f8-8c67-a603bed80956", "author": "Thomas Germano", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcnco2wAj5zGirK1rTcLFzykHosdYw-lGmQfE-VBZ6yjrnAd3q=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service! Courtney was very nice and helpful when I moved in! She is very knowledgeable in explaining how the process of renting a unit here works. I would gladly recommend this storage facility to all those that need a place to store belongings in Suffolk, VA.", "date": "2023-04-30T16:36:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thomas Germano, your wonderful feedback and rating mean a lot to us.", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "91af6572-615d-42aa-a4c5-c2cda295000e", "author": "Darlene Hall", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOisK_JyATa2NOi8t7sIkduJ-IbEz8VxDokjELd1yA3O6V8-U=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney is great. She answered all our questions and helped us get the right size storage to fit our needs", "date": "2023-04-29T18:55:46.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "5c81f7ba-4947-4a15-9c9a-446480c2453b", "author": "Justin Reynolds", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2UGxYZaSPfzjW9sYU-P2bc2k3oTj5wYM_TWqcdQI0dz2cKok=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney deserves the best raise this company provides!!!! Absolutely the best customer service experience I’ve had in quite some time … in one call not only was I convinced not to choose the competitor company but walked away with an even better deal and a cheaper rate . 12 STARS!!!!!!!!!!!!!! RAISE RAISE RAISE FOR HER PLEASE!", "date": "2023-04-21T11:53:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Justin Reynolds, we are very happy to have provided you with such a positive experience!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "83e36046-ee19-477a-aba1-1443471498e5", "author": "Roddera Albritton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWdaOcRGgYlKQ7bL_gsfdyft1iv8BG0rlS6M_JDaFRZKrttg=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney always provide the best customer service experience! Was very patient with me when i was being indecisive", "date": "2023-04-05T13:17:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Roddera Albritton, reviews like this give us motivation and help us ensure we provide high-quality care.", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "49191564-4fa1-4885-a530-7e7e955b78b4", "author": "Kev09587", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJifFsCRFc8CCDFQrSHK0wO8ZKMVOb-H1k47eTI5ZTPuy8YLQ=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney was Awesome.\nExcellent customer service.", "date": "2023-04-04T16:19:31.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "1ace662a-7612-4691-9d2d-3b15f763f37c", "author": "Rayne Hope", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWodlvBaETDgycBuAi2SNwCt8ia9OvULwmESDnODAa5heRAH3E=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-25T16:12:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "69f7cea4-e9c0-4232-9ea7-1952d7bef295", "author": "Sierra Freeman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsc-paaQHBKWSU-UN0MJcZRIEPo-FXqCaAYlNksD2JqBhPXYDd=s64-c-rp-mo-br100", "rating": 5, "text": "This storage unit is the best! The location is perfect, it’s always so clean with a great environment! Not to mention how amazing the receptionist is. Alexis is always so polite and professional .", "date": "2023-03-23T17:20:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Sierra Freeman, thank you for your kind words and this wonderful review!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "72957d53-af37-4d20-a0c4-e9a8b55c7b0a", "author": "Roger Cruz Manalac", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjKRRLCzYX0PthNLdOOS2zJKLDLSVHjL8WPRere0wyfBT-nl4=s64-c-rp-mo-br100", "rating": 5, "text": "My rental unit was very clean and the staff is extremely accommodating and friendly! Highly recommended 👍🏽", "date": "2023-03-23T16:07:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Roger Cruz Manalac, we are very happy to have provided you with such a positive experience!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "56d573be-f5a7-4e2c-a236-7dc868c9c4ef", "author": "Shaniqua Massenberg", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCIYe9OcysLdepCnYltZd9x2ew8xNR82y7IiH-S8AP2fS0iQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-23T14:56:32.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "72c0d576-5709-42cd-acb5-5bb0de5f4cee", "author": "Alfreda Bazemore", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXie9BRP0P49y80Njhrgla-SDpkgadweIZ9ZBf9twkGkHGD-YYYVA=s64-c-rp-mo-br100", "rating": 5, "text": "I called the other day to make a payment, and every time I call Courtney gives me the best customer service. She’s so polite. She always asked me how my day is and if I need anything else she is definitely a asset to the company thank you and if it wasn’t for her, we wouldn’t have never made the choice to have gotten our storage there. Thank you so much for all your help.", "date": "2023-03-23T10:23:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Alfreda Russell, thank you for your kind words and this wonderful review!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "dd117928-bf1c-49c4-b919-d82c47f4d33f", "author": "Katrina", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdMmEHr92b8t3_eO8wE1bnu2zFfTfCXEEfh8roNWooVmXa3A=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney is an absolute pleasure to work with !!!! She’s very attentive & detailed. She sealed the deal for us today . Thanks Courtney ❤️🎉", "date": "2023-03-22T22:06:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Katrina, we are very happy to have provided you with such a positive experience!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "aabba4ad-49cd-4077-bb0d-af7383231333", "author": "Sanzhar Ordaliyev", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7Tu1_D7eT-6uyjSeJ6kX7v4sOKcnpv5ppV3-1AQf5pwz571hD=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Best storage, they let me stay next to building on semi truck 👍", "date": "2023-03-07T09:04:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Sanzhar Ordaliyev, thank you so much for your high rating!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "5653a36e-4312-4d67-a50d-4a36b6d6a4f9", "author": "Shareeta Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZyIMfuWRFBI8VvVMyLNYJZ9ydhHy3EmByfWDdgttNWuH85_IY=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-03T12:32:03.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your positive review! ", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "118bb02b-408d-4473-90d2-44dc1b885806", "author": "queria beckett", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFomCR-z2C2JLWimUGrR2HyAA_zxUNdTjejmUD8kpVfo8Wjg=s64-c-rp-mo-br100", "rating": 5, "text": "The unit was great, just what I needed to store my extra stuff. Courtney the front desk worker was awesome and was very helpful. I will continue to refer my friends and family to Ocean Storage", "date": "2023-03-03T00:20:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Queria Beckett, we are very happy to have provided you with such a positive experience!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "134187de-ea2c-4724-97b3-c424fa9e9b23", "author": "CHASSIDY ANDREWS", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRtb9EWHO4FoejQbqTqGURiegNswCC4sZmsA1rvKEOiK_TfA=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney goes above and beyond for customer service , she is a great face for your facility. She’s pleasant, has patience, a great listener for what you need. We got caught in traffic, we called she told us be safe, she will be here waiting .\nHiring someone that is trained by her will be a great asset to your company.\n\nThank you so much ! and your facility is clean in appearance & smell 👍🏽", "date": "2023-02-21T23:45:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Chassidy Andrews, we're happy you found our staff to be so supportive during your experience here at Ocean Storage.", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "cleanliness", "access", "security" ], "sentiment": "positive" }, { "id": "612234fd-4806-4fc1-a756-bcb0986102f1", "author": "Tyler Gimblin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSgi62z7GhzOz5hqg4RLVwSsC2PlkP0oyS3zQoSaiFfdmZb_Ko=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney is amazing and helped me get my first storage unit and was very flexible 😊", "date": "2023-02-20T16:48:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Tyler Gimblin, we are very happy we could provide you with a positive experience!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "6c40f536-8858-4b2a-a5f2-f6a3f7c8af57", "author": "Austin Carr", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQPHmlHGgPQt9lgEs4cTcZezHJmlFOfmSPhTE49Jbv4fwL4eg=s64-c-rp-mo-br100", "rating": 5, "text": "Super clean place. Love the layout. Very friendly environment. Courtney is super helpful and super friendly!!", "date": "2023-02-13T21:34:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Austin Carr, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "6fdf9d9a-bf2a-44ab-847b-a21bdf0b95a3", "author": "Blood Bath", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4LUPkZHcZe_6fHW4WW1ElxULkMmMHm6qIOMjN7MmT6C1vySTF=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service from lexis answered every question I've asked. And the units are very clean no spiderwebs in there", "date": "2023-02-10T00:02:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, thank you so much for your positive comments about Ocean Storage!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "7cd248ac-83da-458c-9b6e-fa891b62d02b", "author": "Damon Turner", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUH51PEMf0qjRotUN5rQsPsF_SoQpJP57DARex7mZkMgz9n8wg=s64-c-rp-mo-br100", "rating": 5, "text": "Lex helped out wonderfully", "date": "2023-02-10T00:02:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Damon, thank you for your kind review; we are happy to pass along your comments to the team here at Ocean Storage!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "515698fd-fdec-4420-a289-8f1e99533237", "author": "Jay Smooth", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXXuvJdwOfXDfdx5TA620gbVircZuiTHYsZ_ywyMQZ2LETkg=s64-c-rp-mo-br100", "rating": 5, "text": "One of the cleanest and friendliest storage experiences I have ever had would definitely recommend to others.", "date": "2023-02-07T10:43:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Jay Smooth, it's experiences like yours that really keep us motivated!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "085f3fb2-55df-4b7d-93d4-745c56f5c886", "author": "Philip Lastname", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr51RiEFP7RqW1TYCVkFKk0T3kzNEwPYHlF1t98boxozRT7w=s64-c-rp-mo-br100", "rating": 5, "text": "Really great customer service. Definitely went above and beyond to make sure all my storage needs were addressed.", "date": "2023-02-06T20:57:34.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "69446dcc-2d0a-49ce-b755-e5be8ca97a11", "author": "Jeremy David", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdroaSOIPtzGFu5PD7Kz4Bu9A9pWZv6AeQWd0byMne-E4Ngg=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful was able to get a storage unit super quick and easy. Very friendly and explained every detail of the process.", "date": "2023-02-03T15:26:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Jeremy David, thank you for your kind words and this wonderful review!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "564fe03e-da10-4d87-b2fb-50a0c575821f", "author": "Cynthia santella", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzS1SCHlwJQ_qEnMsWvryF1QsYY_fPv-FxJY9jGGC8T3LVng=s64-c-rp-mo-br100", "rating": 5, "text": "Great place! Super clean and the staff (Courtney) is extremely nice and helpful!", "date": "2023-02-02T15:03:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Cynthia, thank you so much for the positive review!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "345b3ea2-669a-48af-b44a-d77ff8f22d35", "author": "O Fox", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1RB9_Orgs9cLZkPw5gt4hSeaIc44uY3WUra_JCpnGVzDeVw=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney was wonderful. Her customer service skills are impeccable. I was extremely pleased with my experience. Thank you", "date": "2023-02-02T14:51:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to let us know how we did. We hope you have a great day!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "004857c7-03a0-4c43-918b-ebd8830a7302", "author": "Elena Caccam", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWrnILj_Xiw_0qzwhHTINpAzBZTjb53M_b5eSQJ8fouMMo6w=s64-c-rp-mo-br100", "rating": 5, "text": "Courtney did a great job answering all my questions and reassuring me that I was making the right choice using their facilities. I’ll def be recommending her and these units to anyone in need.", "date": "2023-02-02T02:28:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Elena, we are so happy to read such a great review about Ocean Storage! Thanks for the recommendation, and have an amazing day!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "c63e4158-a5e1-4c3d-8b8f-b31869766bad", "author": "Felicia Reese", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqPU7fM28Vzde6iVJCLOAzqLwQmeUjPDJO2mteR2quSjSoPA=s64-c-rp-mo-br100", "rating": 5, "text": "Just switched to ocean storage! Bill & Courtney are OUTSTANDING! Excellent customer service & the units are clean very nice & tempt controlled!", "date": "2023-01-03T15:44:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Felicia, we really appreciate your feedback! We're looking forward to your next visit with us!", "replyDate": "2023-09-01T20:15:22.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" } ] }