{
  "summary": {
    "average": 4.9,
    "total": 112,
    "distribution": {
      "1": 1,
      "2": 1,
      "3": 0,
      "4": 4,
      "5": 106
    }
  },
  "reviews": [
    {
      "id": "1d8ba9bd-84ec-4239-bc26-624921431e0c",
      "author": "Jacquelyn Kenney",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK29lHOS5MGI2AIofb7YQeMM9z9B3Pw1rNHGVdTXCub1OqtzA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Congenial management, very fair and accommodating. Clean units, good security, well kept grounds. Highly recommend!!",
      "date": "2026-10-07T16:32:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars, Jacquelyn!",
      "replyDate": "2025-10-20T18:47:01.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "accee24b-a964-46f4-ba4b-b7766ba72290",
      "author": "Michele Curry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKllLKGi34EFJ5pqR4j4JRjzVtqzIKRbRrk6UGaGvI4VkHfkg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I rented a space at Purely Storage for a year.  The facility was always well maintained, friendly professional management, with a clean comfortable lobby and a safe secure facility.  It was a pleasant experience from start to finish.",
      "date": "2026-09-19T04:56:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for sharing your positive experience with us, Michele! We are thrilled to hear that you found our facility well-maintained, with friendly and professional management. We strive to provide a clean and secure environment for all our customers, and we are delighted that you had a pleasant experience with us from start to finish. If you ever need storage solutions in the future, feel free to reach out to us. We are always here to help!",
      "replyDate": "2026-09-29T18:47:01.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "afa177ab-a5a1-4ffa-9a9b-748b23dfa439",
      "author": "Kevin Thompson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJtcWeZdRfS2nbp6YpTkiiQzeXfVUrrJjQvy0K3ij65TWGog=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience here very reasonable rates ant management goes above and beyond.",
      "date": "2026-09-18T01:56:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you Kevin, it's wonderful to see another 5 stars.",
      "replyDate": "2022-10-20T18:47:01.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a0fb6bfe-3b59-4f54-9062-361214801b6f",
      "author": "Gary Koch",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoibQ_JieJEFty4Xdf59dwBXszNza5DwoBMaXGviKzff8pIA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place for storage clean gated and alarms for each unit.  Art the employee was great and very accommodating",
      "date": "2026-09-10T23:04:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Gary! Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a great experience at our storage facility and that Art was able to assist you. If you ever need anything in the future, don't hesitate to reach out. We're always here to help!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2646e852-5c3e-41e3-a0c1-fed71a0bf682",
      "author": "Alexxsia Gallegos",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfnDrEkdgcLRnyPcHLdPjlOhKIXDlZtNfXzMPRkHmTrBCNGw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Art was fantastic to work with. I had some uncertainty on move in dates, and he was very transparent on policies, holds, etc. The facility itself is immaculate. Very clean in driveways and inside the storage containers (outdoor). While onsite 2 times, I’ve seen pest control and maintenance for cleaning. 10/10 so far and would recommend based on customer service and cleanliness alone.",
      "date": "2026-09-10T19:34:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Alexxsia! We're thrilled to hear that you had a fantastic experience working with Art and that our facility met your expectations in terms of cleanliness and maintenance. We strive to provide excellent customer service and a clean environment for all our customers. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cbac1299-75a5-4462-a7b9-2d730fa88500",
      "author": "Darren Lancaster",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLk3-eXn9Pz9rIfM3PvXI5k3CqVnmoedjZ_DdvibEjcAk3goQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-09-02T21:39:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your 5-star rating, Darren! We appreciate your positive feedback. If you have any questions or need assistance in the future, feel free to reach out. We're always here to help!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "61f0eea0-f78a-41fa-a24b-44e6590074aa",
      "author": "Janet M. Fisher",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxuEQXx8ZAzqgi0oBYH1q6jyutUwiiUC8iDewfcxKlpDwU8cw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service",
      "date": "2026-09-01T18:40:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Janet! If you ever need assistance in the future, don't hesitate to reach out. We're here to help!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7f64f3e3-1b2e-4263-875e-42c204ff3d62",
      "author": "Lynn Peterson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcgzp_2wV4qan_ArPnOeJRFWlKmf1aOED5i2FQbN8E2YBbUg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Chris was great in helping me get my things from our 10x20 to our 5x10. He is very customer service oriented.  Very pleasant and extremely helpful.",
      "date": "2026-09-01T17:22:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Lynn! We are thrilled to hear that Chris was able to assist you with your storage needs in such a helpful and friendly manner. Providing exceptional customer service is our top priority, and we are delighted that you had a positive experience. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us for your storage needs!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bc63067c-c623-4f38-86dd-af197d8f6aee",
      "author": "Faith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyq3Iri2oDO1tyJN27FAkhZd7oMpN5lEnFSe4c4w9kngPI_g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Art is the best si professional.  Such a clean, safe,and honest run facility and staff!",
      "date": "2026-09-01T17:21:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much, Faith!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "586752f2-1a4f-4fd8-91f5-33726d2cafce",
      "author": "NICOLEE CASTIGLIONE",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEWSzCwQA_XmVxB5t6c01kUsRsYCg5BH9Lh8QygMOprJ0cwky9=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Art is fantastic! Clean facilities. Highly recommend!",
      "date": "2026-08-29T20:36:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Nicolee! We're thrilled to hear that you enjoyed the art and found our facilities clean. We appreciate your recommendation and hope to see you again soon. If you have any questions or need assistance in the future, feel free to reach out. Have a wonderful day!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9104b067-d8b5-4668-b1d5-898ed44775af",
      "author": "James Schultz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWr6aJyiaU4fJDxRDPodM2VUUMB0YFt8BAVghbPKTZMhv1sg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Art is my favorite employee at Purely Storage. He is always so upbeat and pleasant to talk with. We couldn't ask for anyone more special than him.",
      "date": "2026-08-28T17:24:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, James! We're thrilled to hear that Art has been such a positive presence for you at Purely Storage. We're grateful to have him on our team, and we'll be sure to pass along your feedback to him. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8d2801ba-17e4-448b-9286-cf8847d65a10",
      "author": "Valerie Tasker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdhwIwQkzUZ4iHzAAXxTC9Ql6-OKR9v9pabNY2d1eBrpmDXh91=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "After relocating to the Rocklin area, I was looking to combine my 3 smaller sized units at another storage facility  a distance away to 1 medium/large unit. Art was very helpful in getting me the right size for my belongings. His knowledge of the business and excellent customer service skills were what convinced me that I was at the right place. The property was very clean and organized. The sign-up process was easy and the gate access is very accommodating. I also appreciated the follow up call to see if I needed anything more.",
      "date": "2026-08-27T16:21:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Valerie! We're thrilled to hear that Art was able to assist you in finding the perfect storage solution for your needs. Our team takes pride in providing excellent customer service and maintaining a clean and organized property for our customers. We're always here to help, so please don't hesitate to reach out if you need anything else. Welcome to the Rocklin area!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3d820eca-b0b0-4a7c-947e-2b2e34de602a",
      "author": "Consuelo Stevens",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1HEEx6EwgRQzuQaVV7iGH2u51vE_48PaHOMtF9oMFf6X8dQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’ve had a Great experience working with Art at Purely Storage — He has always been very kind and has provided excellent customer service.",
      "date": "2026-08-26T23:12:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Consuelo! We are thrilled to hear that you had a great experience working with Art at Purely Storage. Our team is dedicated to providing excellent customer service, and we are always here to help with any storage needs you may have. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing Purely Storage!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5271cf54-6674-4e40-a53a-6188e859f330",
      "author": "Kris Waltner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzvg0ZzjJT5ftDB3iFiz5QlDYUUEBMNJ_xzUuepfLFjqHuRaYl-g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Art’s customer service is truly exemplary, and is a lost art in the retail and customer service arena. Give Purely Storage a shot. You will not be disappointed!",
      "date": "2026-08-26T22:24:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Kris! We are thrilled to hear that you had a great experience with Art and our customer service at Purely Storage. We strive to provide top-notch service to all our customers, and we are delighted to know that you found it to be exemplary. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support and hope to see you again soon!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [],
      "sentiment": "neutral"
    },
    {
      "id": "73f78c62-aabe-4a8d-9c87-e88b16a2b22f",
      "author": "Suzy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4meWAmVtiIw_BoP0xKTNjUbrvKo0rcX1sL_ft_9YahETfGKA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I highly recommend Purely Storage on Industrial Avenue in Rocklin. Ask for Art!\nArt’s customer Service skills and professionalism are awesome. If you are looking for a safe place to store your important property/Items…  you need to check out Purely Storage.",
      "date": "2026-08-26T21:51:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much, Suzy, for your kind words and recommendation! We are thrilled to hear that you had a positive experience with Art at Purely Storage on Industrial Avenue in Rocklin. Our team takes pride in providing excellent customer service and ensuring a safe storage environment for all our customers. If you ever need assistance in the future, feel free to reach out. We appreciate your feedback and hope to continue exceeding your expectations.",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "867c92f3-1cc8-4a48-a782-134ec413dc46",
      "author": "Turner Building Maintenance",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVf9CLY5N-d9MJQzt2zMHLJz06BPLBCoilTaNg1JZMyIIXzkquX=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’ve had really good experience with my storage unit here at Purely Storage.\n\nAlso, working with Art has been very helpful.  He’s very responsive and friendly.  Overall, very good experience the last year or so that I’ve been here.",
      "date": "2026-08-26T20:56:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Turner Building Maintenance! We're thrilled to hear that you've had a great experience with your storage unit at Purely Storage. We're glad that Art was able to assist you and provide helpful and friendly service. If you ever need anything else, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to serve you in the future!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a82d26e2-3599-4275-ab1f-1223395db120",
      "author": "David Parysek",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHWfbYZe3E0NNwy838UcaITKS57n1AC2Y0B16mQP1q2wnq-Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean friendly and convenient",
      "date": "2026-08-26T18:49:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, David! ",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "938cb532-2341-47a9-9b4f-19f0a6e8243f",
      "author": "George Good",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdUks9b_UHISGNNBPFKd-djmpcC8I4CGQ71KLkQSKcGZlYgaeU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "If you're looking for great storage unit. This is your place, the prices are great, it looks clean and tidy everytime I come by to pick something up, and the management is amazing! Shout out to Art, he's super helpful and makes renting a storage unit to be easy and fun.",
      "date": "2026-08-26T18:07:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, George! We're thrilled to hear that you've had a positive experience with us. We take pride in providing great storage solutions at affordable prices, and we're glad to hear that you find our facility clean and well-maintained. Art is a valuable member of our team, and we'll be sure to pass along your compliments to him. If you ever need anything else, don't hesitate to reach out. We're here to make your storage experience easy and enjoyable. Thank you for choosing us!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "21fd940e-94ca-440c-9553-359588c3c527",
      "author": "Ashley Goetz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXEWclPkc6rTIUJNwpdfgaCiq8UD8O0f1OFEIboCmWzL3ZXw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Have had the best experience storing my personal items here! Art is so kind and helpful. Would highly recommend!! 10⭐️",
      "date": "2026-08-26T17:37:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for choosing Purely Storage, Ashley! We appreciate your review and recommendation",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "55103542-d8f8-4bb0-a61d-312728207a40",
      "author": "Diana Dharling",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfYcxTxbN9yrStq6sYGrJyJcR07GH7k71Lls5qzb7hWsskVnQ0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We have had a great experience with Purely Storage.  Go see Art in the office if you have any questions.  He is fantastic, knowledgeable and from what I have seen works great with everyone.",
      "date": "2026-08-26T17:27:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the great review, Diana! We’re so glad you’ve had a positive experience with Purely Storage. We appreciate the kind words about Art and are happy to hear that his knowledge and customer service have made a great impression. Thank you for choosing Purely Storage!",
      "replyDate": "2026-09-20T18:47:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "344aaf0a-3d6e-406f-8dad-c697710020bc",
      "author": "Jessica Cervantes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHZtw5O85mzbyd7URPMk3PU-sXXcL3FtTikawWjeGse0R20A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’ve had such a great experience with this storage facility! The entire property is always extremely clean, well-maintained, and secure, which gives me a lot of peace of mind storing my belongings here.\n\nThe staff is also fantastic. Anytime I’ve had a question or concern, they’ve been quick to respond, helpful, and professional. You can tell they genuinely care about their customers and about keeping the facility in great condition.\n\nIt’s refreshing to find a storage facility that is so well managed and dependable. I would absolutely recommend them to anyone looking for a clean, secure, and reliable place to store their belongings!",
      "date": "2026-08-26T17:25:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the wonderful review, Jessica! We’re happy to hear that you’ve had such a positive experience with our facility and team. Keeping the property clean, secure, and well-maintained is very important to us, and we truly appreciate you recognizing our staff’s efforts. Thank you for trusting us with your belongings and for recommending us to others!",
      "replyDate": "2026-09-20T18:47:04.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f8acc2cb-d4b3-4614-99c7-f01ac9a15046",
      "author": "Rob Ert",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1V_K9ueSY2lFnS0gpbp7HqXI_i8_2s_4CR1O_cI59b6V-wA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Art and Chris have been a huge help getting my stuff here.  The place is clean, organized, and straight forward. Definitely cheaper than pod storage.",
      "date": "2026-07-03T18:20:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Rob! We appreciate your feedback and enjoy having you as a customer of Purely Storage!",
      "replyDate": "2026-07-20T18:47:04.000Z",
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "115f503d-77b1-4f17-ab4f-6800c25d65c3",
      "author": "ryan gamboa",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLY3-g5xCdUqlpq6rwM_XcsfnxfKN3LzU_mbnm7ueWTI3kNWq4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service.  Friendly.  They keep the grounds clean.  I have been a customer for a couple years.  Very pleased with my storage company of choice.  Highly recommended.  Thank you!",
      "date": "2026-06-28T19:26:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank You for the wonderful review Ryan .We appreciate you storing with us  Chris ",
      "replyDate": "2026-07-20T18:47:04.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e4b99ed7-52aa-43bc-ad19-f1cd54a12c65",
      "author": "Brandt p",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdHFdeqh3GIfV_ok37bcEj4KfhgM1XDuYeWIwTVBGabwOO-Ps=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very clean",
      "date": "2026-06-28T01:09:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your 5 star review! We appreciate you choosing Purely Storage!",
      "replyDate": "2026-08-20T18:47:04.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "970d4290-2a73-4967-9817-8faf53756246",
      "author": "Farough Tabrizi",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJftXpxcNQclqvm9i37m33U_CmDdRtZ8_gg3c0SGH7E79Wvnw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Have had a wonderful experience at Purely Storage!\n\nMr. Art is exceptional and really makes me feel valued ss a customer and treats you like a friend.",
      "date": "2026-06-24T21:05:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Farough! We appreciate your feedback and for choosing Purely Storage",
      "replyDate": "2026-07-20T18:47:04.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "454b3062-351e-4680-babb-903da0cded40",
      "author": "Christian Rodriguez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9GmPgwzOFesDczWwa2H-EpU4NwN5IbYNrFrJXuDm7pwVMKgo5=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-22T19:28:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We truly appreciate your support and the awesome 5 Star Review! Thank you!",
      "replyDate": "2026-07-20T18:47:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c23fe49e-4bca-4c2b-aacd-b66e395dd095",
      "author": "Garth Evans",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUF_WyAUn33L0uHm1hpmXfdT_F3KcNE0ZU5xU_s9sdD5Rmkoggo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very clean, convenient location and easy to access when needed. Art is friendly and easy to work with. Highly recommended if you need a storage unit in the Lincoln area.",
      "date": "2026-06-10T20:06:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the 5 Stars Garth! We appreciate your trust in having stored with us! Wishing you and your team all the best!",
      "replyDate": "2026-06-20T18:47:04.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8c22e7af-728c-4b9a-a37e-64a5e71964d3",
      "author": "rod kahele",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGQn4uDdtOZ0Bv_rzR8ZnKLoVTMvOgs355CTFA4P43Pr6edgk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "absolutely perfect experience from start to finish  Safe, secure, and user friendly. Should be noted that the staff were top notch and helpful at every point during our time at Purely Storage. 5stars EASY.",
      "date": "2026-05-22T16:25:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Mahalo Rodney! We enjoyed having you with us and if you ever have a need to return, we'd welcome you back in a heartbeat! Best of luck to you!",
      "replyDate": "2026-06-20T18:47:04.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f27861d0-0357-4368-80e6-35af4b695412",
      "author": "Ed Vasquez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbpd1PNeW7eTiDPzB-cbKUhqdxmAvX0h1XvMXhxfEExDziHcSalQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This is a very clean, well-maintained storage facility, and the operating hours are extremely convenient. The team clearly takes pride in the property and doesn’t cut corners when it comes to maintenance or customer service. They genuinely care about their clients and it shows in the overall experience.\nI highly recommend this storage facility to anyone looking for a safe, reliable place to store their belongings.",
      "date": "2026-03-09T22:15:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for choosing Purely Storage, Ed! We appreciate your recommendation and your feedback ",
      "replyDate": "2026-04-20T18:47:04.000Z",
      "tags": [
        "cleanliness",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "321a199e-48f1-4dd8-8a86-7f12d2237a45",
      "author": "Marcus Sanders",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBIt1iWD-4udiqz7aPWVER9BJ3q46WGE4PO2KJXIqHCXawRQZ0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "*Updated 2/28/26 -Loved this place so much that I just rented two additional units to store restaurant items.  Art and his team are great.  Clean, efficient, and professional.  Great experience.  Units are super clean and well maintained.",
      "date": "2026-02-28T18:59:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to leave us such a positive review! If you ever need anything in the future, please don't hesitate to reach out. We're always here to help!",
      "replyDate": "2025-10-20T18:47:04.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "69d1ca95-640d-45ac-9c1e-7d18c6be76c7",
      "author": "Tom",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkrMRoXGn1ZzkKIaigFNoE0joaygzKvbCQxaQ1dOGi0QrJ0YQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "First of all dealing with Art, the manager was awesome. I was moving out of my home. I needed two storage sheds. He reserved some for me for a couple weeks which really helped out. I really didn’t know how much I had to store. I ended up taking two units the place is very clean. Their prices are fair and thanks to Art. The customer service there is over the top a five star thank you, Art.",
      "date": "2026-02-20T19:58:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the awesome review Tom! We're here to make our customers experience positive and glad we were able to help your transition!<br>",
      "replyDate": "2026-03-20T18:47:04.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a2264d86-0842-4d22-b673-b9b50d1cb149",
      "author": "Jennifer Huber",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcBIrpaEMVan4TuKbZMtOkJAxhjWykDmPn_7aGsW3RbBROSFM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-02-20T18:43:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars, Jennifer!",
      "replyDate": "2026-03-20T18:47:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "23fcdd81-94f6-4676-af2d-e79072d298d7",
      "author": "Jeremiah Durham",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVa6szTyD9HB8fkAddEZnallP_MJaNni7HR8Esr-Gyyk1qJUijg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "A great clean storage for a great price.  Art is amazing to work with and quick to help with anything I need!",
      "date": "2025-12-23T01:32:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the great review Jeremiah! We appreciate your trusting us for your storage needs!",
      "replyDate": "2026-01-20T18:47:04.000Z",
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7313a60c-5755-470d-a071-78b9a8a46cc3",
      "author": "Patti Hindiyeh",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVk_zmm08X9YnfLIdvr5PQrdJ1_a7yiGb97oXcGDpICoQTWqs0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Art is a gentlemen and was great help with helping me get the right size storage unit for my things.  Purly Storage is centrally located with the best access in the area. And CLEAN!!!",
      "date": "2025-12-15T21:06:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much Patti! We work really hard for all of our customers and take a lot of pride in our jobs and relationships! If you ever need storage again, you know how to find us! :) Happy Holidays!",
      "replyDate": "2025-12-20T18:47:04.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c68dc1ba-6f89-4bf5-bdd6-0c890fcc88f7",
      "author": "John Money",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK34ST_brR8SHXHKkXc5jrM8WxqYET_1dGQcIexB17YWn19QA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Worked with Art on getting a unit. Easy, easy process. Friendly guy. Couldn’t recommend this facility or Art highly enough. 11/10 experience.",
      "date": "2025-10-02T23:03:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Wow! We really appreciate the 5 star and 11/10 review. Glad we were able to make your experience a great one!",
      "replyDate": "2025-11-02T19:22:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5c7426aa-eb96-4b93-9849-1449964ebbe5",
      "author": "Kaylee Houston",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2vG6e7JO_vJL9UAsnugEh_DWURF0oKpu6fZTcZtzmRkenxts=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing service, great prices, and very friendly staff and management!!",
      "date": "2025-09-26T17:05:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much Kaylee! We really appreciate the 5 star review! Jason and Art works very hard at taking wonderful care of their customers!",
      "replyDate": "2025-10-20T18:47:04.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6b5fdaaa-6255-4873-b8aa-f194f186d82c",
      "author": "Bill Dietz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYthU_ULLzjRJq5mtj7aLOYWTRLT-MHxiOIiq-tg67D_YTUA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Our experience with Purely Storage has been great. When we decided that we needed to rent a storage unit, we wanted it to be hassle free and convenient, and Purely Storage has delivered. Highly recommended.",
      "date": "2025-09-04T21:16:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your 5 Star experience with us! We strive to provide the best service in the area! Your recommendation is equally appreciated!",
      "replyDate": "2025-10-20T18:47:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "287fe08a-4343-46b7-a799-33a6a1537b6c",
      "author": "Jazee Jaz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJ3R8WtS0-u4_w6f3jDd6XLgAFsoGmA5JUx2iHjSqek0XVObBA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great customer service!\nArt is accommodating, easy to deal with, straightforward instructions, fast, No long forms to fill-out. Thank you Art!",
      "date": "2025-08-20T19:05:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you! We strive to make the process as easy and straightforward as possible for our customers. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing us!",
      "replyDate": "2025-10-20T18:47:04.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c08fa990-817f-425a-9baf-a775504a078a",
      "author": "Mike Freeman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7ZVTpPsxuM2xwVs9W7S_LYBCqquYiC-2sY-fGRGdMRc6ySQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice, clean facility, Art was great and made setting up the account a breeze.",
      "date": "2025-08-06T18:59:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the kind words! We look forward to serving you again in the future!",
      "replyDate": "2025-10-20T18:47:04.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "00c65124-a245-4fc7-8c51-628281b636c3",
      "author": "Peony Princess",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFf8R_Jtbp9OBmX5Vou67v0HFeVvxfSB__7CGBDQfY64zc7V2JyA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-26T00:38:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for choosing us!",
      "replyDate": "2025-10-20T18:47:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "800743ad-45db-4a33-afb7-28a2f7344821",
      "author": "James Boyer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkTSqh27Po4TJTiaCINWgTEjDlGTvFDUGU0QpQd45CyuPpeA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nice place clean nice guy in the office",
      "date": "2025-07-22T20:47:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you James! Our local team takes great pride in providing outstanding service in a clean and safe environment!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "63c0de1e-6d9d-412d-b205-0460769a9021",
      "author": "bho_ two",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_ZvWIwD4Glo-PfpcS4e8eNRpkgXkye2_N2n6KxtW8_OHSfguN=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very thankful. Everything went very smoothly hassle free. Art the one that assisted us was awesome (Rocklin, CA location) Art the manager is very accommodating and great in finding great opportunities and deals and make move in a very smooth process. Cant thank enough.",
      "date": "2025-07-18T17:11:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! We strive to make the move-in process as easy as possible for our customers.",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f32f6fcf-2454-4584-872f-393df6c1247b",
      "author": "Stefanie Gordon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMN_k7oZoUhxOWA0rqWSvFrIxxNUMBrA2gpqn_VKiFnPjvxi40EQ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "A young male worker helped me obtain my new storage unit recentlu and I like Art.  I am moving my Trojan unit to Purely because Trojan raises the rent a liy without even telling their customers.",
      "date": "2025-06-24T19:44:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you Stephanie! Jason and Art make a great team as their goal is to help our customers with all their storage needs!<br>",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5051f844-d73d-4179-afb9-85881791187f",
      "author": "Kevin Finn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYQEdFxkLFTJ-FZ7jB70grV0YDMSa8ISIwuL9UW4Luk0DErYo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Art showed me around the beautiful complex. I was impressed with the cleanliness and the fact that the drive-ways are cement not asphalt. Which keeps the area way cooler! Great place friendly professional staff. Highly Recommend!!",
      "date": "2025-05-09T22:17:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks so much for the review Kevin! We are proud of our facility and take great pride in caring for our valued customers!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8390659b-2620-449c-a754-5e58d2eb86bf",
      "author": "Edward Everett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKked2j2JFOAQvJRNgS0RFHW2gAakxJUhs0Iw0guuh3jYzX-g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Art is the best storage manager around. Very professional and friendly.",
      "date": "2025-04-24T18:00:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! We strive to provide top-notch service and it's great to hear that you had a positive experience with us. If you ever need anything else, don't hesitate to reach out. Thank you for choosing us as your storage manager!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "60d55dda-19c2-4910-a05d-e4ed2186b722",
      "author": "James Mainor",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsoOZDSOyMRHRIG0Cowm0CbJ0dFf4SqlmJx4_Z3Wvg9QYGdA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Art's the best very professional and excellent customer service. Very instrumental in helping me determine the best storage options for needs twice. 10 Stars ratings all around for Art.\n\nThank You So much\nJames",
      "date": "2025-04-23T22:32:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, James! We are thrilled to hear that Art was able to provide you with excellent customer service and help you determine the best storage size for you. We strive to be helpful and friendly to all of our customers, and we are so glad that Art was able to exceed your expectations. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing Purely Storage!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7ed0206d-d34d-43aa-892f-266b7a655480",
      "author": "Monica Kirby",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlEaCLEw1dSh5IZgwUepUKKI1CtTeTPjH7Fba-MZyN3bR8DQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Purely Storage is great and affordable! Art has been wonderful helping us move from one storage space to a slightly larger unit. We are able to fit a small camp trailer and raft. Along with other small belongings. We couldn’t be happier. Thank you!",
      "date": "2025-04-23T04:25:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the 5 star review Monica! And so happy we could assist in meeting your storage needs. Please let us know if we can do anything else to make your Purely Storage outstanding!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7c5c7b7c-afbe-48ae-b7bf-d5438cbfc9d3",
      "author": "James Mattos",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLo7NgMsMzsExx_DLCjcY7oepfE96iol703ioHwBbDIeIhMIA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-10T19:02:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your 5 Star review James! Our goal here at Purely Storage Rocklin is to take great care of our customers and providing a safe, clean and secure facility with the best value in the area! Thank you!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "85f7436a-5102-4993-937e-dc0cb00d0563",
      "author": "E Coop",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQKcpN377vJQnMjUdrswT-WanVhLpmJo_nBWP-AhXiuuQDlb6I=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great deal and very easy to reserve online. Art was very professional and contacted me ahead of time to confirm my reservation, checked in and out in less than 20 min. Similar units for the same price were about 60 miles from my location. This one is less than 5 miles away, will definitely let everyone know the best kept secret in town. Thanks again!",
      "date": "2025-03-27T17:06:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey E Coop! Thanks for the wonderful review as we pride ourselves in taking great care of our customers while making their entire move in process easy! Be sure to ask us about our bonus referrals! ",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fb259fdc-9a58-43a5-8418-224f9aea8af5",
      "author": "Lisa Romero",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXDm3tTRY8gJEn8CEU1_iZ2-S0rZ7tyhSPaV76OVfm7flr-A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Art was awesome getting us signed up! This facility is clean and they offer carts to move stuff from your truck to your unit. Great service!",
      "date": "2025-03-21T21:44:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you Lisa! We really appreciate your review and glad that you had a nice move in experience!<br>",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8ac7e5f3-5cdb-4487-a0a8-74424437b25a",
      "author": "matt miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeeKy32q40RGnMipZmvwk5xzi20-BKx_eR6-da16WGQv6gCfIH=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Art was THEE best! The best prices and the best service. Very helpful, super knowledgeable, and friendly. Great sense of humor but got down to business when it was time. He worked with our budget and he was very patient! I would recommend anyone. The best in town by far!!",
      "date": "2025-03-10T22:23:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the great review! We truly appreciate your business!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f7d07cbe-3503-441e-bd1d-db2c04f5c01b",
      "author": "David Hall",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZ_ec2Cp-41dRQ_jHeHeTM1P5ZAawtitilQjhK-4v0XmuIdYyZ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-03-01T07:47:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars, David! We appreciate your support!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0e16a5d0-5b46-44f3-bdbb-9e960393e781",
      "author": "Beverly Berg",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGDMT76IzNp2iyVToFVdzm5hjyC6W1yjTeV7hyckjUuf6XDkbu=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nice newer very clean storage unit. We got a great deal and now pay less than our old storage facility where we had a much smaller unit. Latisha who signed us up was very nice and professional.",
      "date": "2025-02-14T22:02:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words! We are thrilled to hear that you are happy with your new storage unit and the deal you received. We strive to provide a clean and friendly environment for all of our customers. We will be sure to pass along your compliments to Latisha as well. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing Purely Storage!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9b9e8f84-e4bb-47ee-bffc-0f6242e93ac0",
      "author": "Marilyn Stangl",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlsFXyJ2_zPngaDIXIEdSQX_yhvZvrn1xmMuP-i0SHqpVQi9ED=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Art was the first person I talked to when I inquired about the storage space. He was very helpful and I was excited to move my storage when I learned if their special deal. I closed my contract with Lakisha who was very helpful and friendly and I was excited to move in the very next day I got my storage. Very clean area. I loved it.",
      "date": "2025-02-06T02:21:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! We are thrilled to hear that Art and Latisha were able to assist you with your storage needs and that you had a positive experience with us. We strive to provide helpful and friendly service to all of our customers, and we are delighted that you found the process of renting storage with us to be easy and enjoyable. We appreciate your feedback and look forward to serving you in the future. Thank you for choosing us for your storage needs, Marilyn!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e62305ff-b977-4bfc-b1e2-87bee3e811e4",
      "author": "NEIL PENNY",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqEUPybIzqs0VzveNPv173n7uVmVzGYYyk41DjnlFkmPF3vg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Art was extremely helpful !\nHis calm demeanor and attention to\nDetail was very much appreciated!",
      "date": "2025-01-30T18:06:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! We are thrilled to hear that Art was able to provide you with excellent service. We pride ourselves on being helpful and friendly, so it's wonderful to know that our efforts are appreciated. If you ever need assistance in the future, don't hesitate to reach out to us. Thank you for choosing us and we hope to see you again soon!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "235e2f04-8f4d-400b-bbb8-559b9abf296b",
      "author": "John Dutter",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjROIGANd0VmP87pbNl34T1vElbFrn-zR7OLoecxMffSifqA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "You guys are great!  Art was very friendly and informative.  Glad we chose you guys!",
      "date": "2025-01-29T13:28:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for choosing us, we appreciate your support! Let us know if there is anything else we can help you with in the future.",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0eca54a7-7ad6-4863-95c2-619aaba1e11c",
      "author": "Kimberly Sturdy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK18ahgEkgGOHvr0xj7xac2tHMVRcjkL7h6U0t3yS_9QAWi0Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We dealt with Art and he was great!  Not pushy at all and helped us figure out the best option for us.  Property is clean, secure and well maintained.  Would definitely recommend!",
      "date": "2025-01-27T17:33:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! We are thrilled to hear that Art provided you with a great experience and helped you find the best option for your needs. We take pride in keeping our property clean, secure, and well-maintained for all of our customers. We truly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing us!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "cleanliness",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1b565ddc-23bc-4ac4-858d-41f841356d80",
      "author": "Mark Perry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKo0SFH32IemWrNa6BW8mPbUDqJ5QO-GTMDHw-0vW2AEGqeqQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent service.  Art was so helpful!",
      "date": "2025-01-25T00:40:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! We appreciate your feedback. If you ever need assistance in the future, please don't hesitate to reach out to us. Thank you for choosing our service!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "45288cee-8f4d-45b0-8e98-3964ce5550d9",
      "author": "Robin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6tsM7MeDYP9szqGpFDIiP7aEOR1SFHxdeZFWTezl2CJ8FpSk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Art was very accommodating.  We let our larger unit go today.  We’ve reserved a smaller unit that fits our current needs.  This place is convenient and has good hours.",
      "date": "2025-01-18T03:06:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Robin. We are happy we were able to help with your storage needs!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3be015de-664d-484a-882b-a97cdbb315f3",
      "author": "Claudio Aravena",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXh45fG22WhhNYo53UxxoML7Gt_MQIYbh9VkyBHjGxbYuj5MZNQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-11-16T20:00:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars, Claudio!",
      "replyDate": "2025-10-20T18:47:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "adb2dc6a-8b42-45b1-9b88-5a60c4a563bf",
      "author": "Mark",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsRIe16zMTFEcUm9jL8nXFhlm42j-lxXcF3kPm5C9OjtNFy8gjmQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I haven't moved in yet, but Jeremy signed me up, and had a ready answer to all my questions.  The prices are the best in the area, so I stopped looking once I found Purely.  Everything looks clean and just right.",
      "date": "2024-11-15T22:05:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Jeremy was able to assist you and provide all the information you needed. We pride ourselves on offering competitive prices and maintaining a clean and welcoming environment for our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. Welcome to the Purely Storage! ",
      "replyDate": "2025-10-20T18:47:09.000Z",
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1a74479f-2994-4645-9256-57d67eba4366",
      "author": "Michael Turner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfh1Sci1Ibq3praaqR0678SBAPXdoJRJv9CLQhAJzXWSEMzPKV=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jeremy and Latisha were amazing in helping me find the right unit for me and then proceeding to help me process all my paperwork before I moved in. Also love that they have a pretty large window to access your unit. I'm absolutely recommending Purely Storage to anyone I know who has or needs storage.",
      "date": "2024-11-14T08:57:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! Jeremy and Latisha are truly dedicated to providing exceptional service to our customers, and we're thrilled to hear that they were able to assist you in finding the perfect unit and making the move-in process smooth. We appreciate your recommendation and are grateful for your support. If you ever need anything else, please don't hesitate to reach out to us. Thank you for choosing Purely Storage!",
      "replyDate": "2025-10-20T18:47:09.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f9a14561-7245-458c-a2c8-488eb0981294",
      "author": "Alexi Henwood",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXj1GzZXgtaxI0nRBfe1iP5JsKxQOmNat9hSJy6x2EzklALuke8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We just moved into our storage unit yesterday so we are new, but our experience with Sheryl is the reason I am writing this review. She was incredibly kind, welcoming, insightful beyond just storage, and generous with her time she spent with us. The unit was incredibly clean and the process was easy so we are excited about our choice! Thanks, Sheryl!!",
      "date": "2024-07-30T22:13:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Alexi! We appreciate it",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2aef1308-42cb-490e-bd40-7dad0509704a",
      "author": "Luz Marrufo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVdVkyqD1Bu7MBXYGqqRnlmjfL_JWNrDVNJPNtO7h53UNqguAg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have rented two storage units  with Purely Storage recently. Jeremy, who works at the front counter, is very helpful and pleasant. Their units are clean and well kept, and have a good variety of size options. I would definitely recommend Purely Storage to others in need of renting a storage unit.",
      "date": "2024-06-29T19:08:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your positive review! We truly appreciate your recommendation and are always here to help with any of your storage needs. Thank you for choosing Purely Storage! ",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "337626d5-ee56-4a5e-94b9-4c8ec97040f6",
      "author": "Suzanne M",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVtdtpaaStNSdgLK7UQmYWQP3ItOAJLrFlQMaiLCNPkObrEcFK=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "If you’re looking for a place to store belongings, this is a great storage unit.",
      "date": "2024-06-07T23:25:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your recommendation! ",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f297dd6f-31e0-4bbc-bb42-28692e4002cf",
      "author": "John K",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkbRO5T-AgAdtQSdrt7GnR6rgkSceGPcZZWyvohZZzHSvyAQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I would like to thank front office manager Jeremy H for his courteous and prompt assistance yesterday with my relocating to a smaller, more cost-effective unit that better fits my needs.  I’d previously rented a larger unit several months ago and Jeremy was very transparent at the time about the possibility of finding a better unit.  He was extremely friendly and efficient in facilitating the transaction. I feel very confident knowing my belongings are being stored in a secure, professional setting.",
      "date": "2024-06-07T17:10:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to share your experience with us! We strive to provide a secure and professional setting for all of our customers, so it's great to know that you feel confident in storing your belongings with us. We truly appreciate your business and look forward to continuing to assist you in any way we can. Thank you for choosing Purely Storage.",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ce600c2c-e5ad-4336-83f0-56ccc7fe75fa",
      "author": "Michael Haugh",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIgyP4w56iZS4rN6tG_MRpqF9lmTV8zgSOAJvVhVQ8K7gc9yGM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The manager of the Rockland facility notified me that there was a unit available. Not many people would do that. He’s a great guy and a great manager. I highly recommend this facility.",
      "date": "2024-05-04T18:28:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Michael. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing our facility!",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c966c4fb-a082-4f11-bd44-7d80d2b1632a",
      "author": "Chris Davis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvI-kNaI1LA6LBAPFWpw9jeaqbfapTh82aCp6q8dbp6bQAVg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Latisha in the front of five was incredible and provided top knotch customer service come in and have a pleasant experience",
      "date": "2024-03-31T17:03:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! We are thrilled to hear that Latisha provided you with top-notch customer service. We strive to be helpful and friendly to all of our customers, and we are delighted that you had a pleasant experience with us. We look forward to serving you again in the future!",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fb787fd5-cac8-4525-85f9-e343688a79df",
      "author": "Yessenia Edmonson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH7BcJuGDZcHgSjkiBgd4shrUuZURZ-crfiAFiI1sQBv035g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This is my first experience with Purely Storage and I have to say that Leticia was extremely helpful providing information and helping getting what I needed. Thank you Leticia for going above and beyond my expectations.",
      "date": "2024-03-29T23:32:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! We are thrilled to hear that Leticia provided you with exceptional service and went above and beyond to meet your needs. We strive to always be helpful and friendly to all of our customers, and we are so glad that you had a positive experience with us. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing Purely Storage!",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "03caea0f-098b-4b42-a71a-3a21cfbf7c95",
      "author": "Az",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVn2umETR6uAOVWnD2rfax4lW6wobsdjRMQrfRo5fErMMYBNxHzw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great customer service. Great price. Property is clean. I like that  the gates are open open a little longer",
      "date": "2024-03-27T17:02:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! We always strive to provide excellent customer service and maintain a clean property for our customers. We're glad to hear that you appreciate the extended gate hours as well. If you ever need anything, please don't hesitate to reach out to us. We're always here to help!",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [
        "cleanliness",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9b3a1d4f-d814-452f-bcb5-6ae240031061",
      "author": "Suzanne Murphy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUppq8-7m3UrHYTsVRx7yiUjd6FxHa9B_MAxPEgB2vtaukgeuC1A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-03-24T05:29:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars, Suzanne!",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f0bd2c70-2d67-4028-8976-997e3a607029",
      "author": "Jax Brooks",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlRBf3vMtSbjBDA1ZnQFdq2mehGShGzKcAxAHpx0MIwMEhLA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Latisha, was so kind and helpful I am very thankful To have come to purely storage !! Thank you Latisha your excellent customer service goes above and beyond!",
      "date": "2024-03-10T19:52:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! We are thrilled to hear that Latisha provided you with excellent customer service. Our team at Purely Storage strives to be helpful and friendly to all of our customers. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing Purely Storage, Jax!",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "505ce2e9-7fcc-4284-82d0-42c832f05f50",
      "author": "Chris Dufour",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWt5A7_nRwh4MghTS7q7TL4EzXOdlSCcIxfCn8jO6l3O6MkZFNu=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Latisha offered amazing customer service. TY",
      "date": "2024-02-25T23:55:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much, Chris! We always strive to provide excellent customer service and we're glad to hear that Latisha was able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always happy to help!",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2d3c1e52-fed7-4624-9f1b-eeea6d69d8bc",
      "author": "Melissa McConnell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMDeXY2_jr8L6wM0flL9gRtY61sqbeW3pH33L9VTFOdFh6Yw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service.",
      "date": "2024-02-24T19:39:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you Melissa for choosing Purely Storage! ",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8057d7d4-c544-4a4f-bdb2-1c8d24114b2e",
      "author": "Michael Marrone",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVd41K9EhhKPEkTXIHVZJ0UNdnN12KcqHzoPN9xjO87BlJTQHZjiQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Purely Storage provided an excellent customer experience for me today. Their on site representative, Amelia, was knowledgeable and gracious as she shepherded me through the process. Would heartily recommend.",
      "date": "2024-02-17T02:47:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! We are thrilled to hear that you had a great experience with Amelia and that you would recommend us. We strive to provide helpful and friendly service to all of our customers. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Purely Storage!",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5f83cb44-4b2d-4fdc-bda2-bbe101ee1efe",
      "author": "Nicky Carabajal",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNUWuwqkiMkhLv1M9kPXE_H-rGctT0ndEj-PiZv7LNlim8shI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service. Very informative and guided us through the process.",
      "date": "2024-01-07T23:58:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much, Mutsun! We are always here to help, and we look forward to serving you again in the future!",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "717cf801-4a85-49fb-bbf9-8b7c9f8e99a2",
      "author": "Dana Wristen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLI5d5VFVNV_Fp7ewoVthIRG3Rv_NiF2HP-et4Zof50xCrtQw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fantastic! New and clean! Jeremy helped me find the perfect size I needed and got me a 6month discount!!! ❤️",
      "date": "2024-01-06T01:13:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience at our facility. Jeremy is indeed a valuable member of our team, and we are glad he was able to assist you in finding the perfect size for your needs. ",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "966314c5-e85c-47d2-bd64-70a339810011",
      "author": "Cici D",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLg542qTnIs6Cwo4RmtwMF1AWEOUiaOeIKOy9lTcguyR29NXA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Manager is very helpful and the place is quiet.",
      "date": "2023-11-18T05:00:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words! We are so pleased to hear that you enjoyed your experience with us. We strive to provide friendly and helpful service to all of our customers, and are glad that it showed in your visit. We look forward to seeing you again soon!",
      "replyDate": "2024-10-20T18:47:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "76cc92bf-167a-47a6-826d-3e22ade7dcb4",
      "author": "Phoebe Walsh",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJPl_p_t5fmi97BMniOmgt44QIs97j_uZ7KLyPt2iRxdGtrlvxQw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Latisha was awesome, very professional, nice, funny and gave me a great deal for the rent for the storage on Oct 1. I would recommend this place if you need a storage. I talked to Jeremy as well the day after because I had a question regarding an email I received and he was very nice as well over the phone.",
      "date": "2023-10-07T18:25:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the kind words! We strive to provide the best customer service possible, and we're glad that both Latisha and Jeremy were able to help you out. We appreciate your recommendation and hope you enjoy your storage unit!",
      "replyDate": "2023-10-20T18:47:09.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1be71e7e-16de-4d39-b1fc-6cef4fad8726",
      "author": "regina keith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWg_SNzLRNQb3fxdouONIAPwkqFmuAhND97jYeYt_X5XKeGw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I went with a friend to help with their storage and I was totally amazed. Purely Storage is very clean,  security is the best I've seen , and  Jeremy was so incredible. His work ethic is above and beyond.. That man my friends needs a raise.. If anyone is looking for a storage unit. purely Storage is the way to go.. Two thumbs up!! Amazing job Jeremy you made me feel welcomed and I see that you are here for your customers..  Don't let anyone put their cloud in your rainbow.. You are wonderful...\nThanks,\nRegina M.",
      "date": "2023-09-29T00:46:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Regina. We are so glad to hear that Purely Storage was able to meet your expectations and that Jeremy was able to provide you with great service. We are always striving to be helpful and friendly, and we appreciate your review. Thank you for your support and for your recommendation.",
      "replyDate": "2023-10-20T18:47:09.000Z",
      "tags": [
        "cleanliness",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5030fded-d148-4a55-beec-df08e63f799a",
      "author": "Gloria Nollie",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoXcEUgkZ2wJcX0bXnkXzvCX2_vSBO2B9Yqr3Oc5ITP-Cqgg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "He was very helpful.  The place is very clean",
      "date": "2023-09-25T16:21:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! We are glad to hear that you found our staff to be helpful and that you found the place to be clean. We always strive to provide the best customer service and a pleasant atmosphere. Thank you for your feedback!",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b3fc500a-803f-4f4f-adeb-f534cebe7e8b",
      "author": "Norma Spearman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_9_erIdENH0jVRe2fGh1v61LeYbeDtLHQZH2qECbaC_qIJA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-09-22T15:34:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Nora! ",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "95299748-aa56-4f11-a8e0-beb7ae38cb77",
      "author": "Myrissa O",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjtQXzR7oBtrnXbo3t36GnJVlh27Fp39RK12giVAeaC1cW5Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very clean, spacious! Looks brand new! Staff is welcoming and attentive!",
      "date": "2023-07-29T22:28:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Myrissa! We appreciate your wonderful review",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c472b478-92af-4afb-b7e9-7bdc0d9a3bc4",
      "author": "Angeleah Greeneyes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNq7jXB2CA9ETPvKNWjF6suN0JV9u1WSJui51t43_E6PlaLQ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2023-05-22T16:36:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Angeleah. If you have any suggestions, please email me at hayley@purelystorage.com. Thank you!",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8ff37756-4835-4dcc-a5de-e4f2bc7b14f9",
      "author": "Linda Mehrens",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIVI8HkEkuk_GaRYsIuIlACqC8GsSiYsdAs8iS4l75G002Ueib=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jeremy is awesome!  Great price, month to month, 3 month half price special.",
      "date": "2023-05-18T23:44:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Linda. We are glad we were able to help you with your storage needs",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d0cc151f-3766-464e-97dd-f185a90529d3",
      "author": "Kathy Messer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfCFaut8Sf0kUloTDOFthEulTA7iDHSPt2s8E4K7AEQ__A91XAQg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Nice place, clean & super easy access! Freight elevator for 2nd floor along with rolling carts for your use!",
      "date": "2023-05-17T16:57:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars, Kathy!",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "231af3e1-5f39-4665-ae9e-0a1c37eb9d2e",
      "author": "Belar Hunt",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlMipV5BIgS_-5NM9GuEQQteF9ljFg79gs4dwjKgBv3EtQuA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "So, I was looking for a Storage Facility that is close to my home. I was looking for a place that is clean, well-maintained, and in a good location. I was also looking for a place that was both affordable, perhaps with a move in special. And one that has later access hours. Purely Storage on Industrial Blvd, in Rocklin, CA checks all of the boxes.\n\nThey had a great move in special, and reasonable rates. The storage facility and grounds appear to be clean and well maintained. This facility also offers later hours for access thru 10:00pm, which I really appreciate.\n\nJeremy is very polite, helpful, and professional. I also appreciated receiving a text from Becky to make sure that everything went smoothly with the move in.\n\nSo far, I highly recommend Purely Storage!!",
      "date": "2023-04-17T19:38:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your thoughtful review, Belar. We appreciate your feedback ",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9ca544a3-b672-4fe0-8a85-d905da2907ca",
      "author": "Dani Waldron",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDs60e9obNzZ-COidkcoEJeaktaBNWVe2anbG7QedgRBlO3Mz_=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Big and lots of storage units, cost to much but what doesn't anymore",
      "date": "2023-03-18T21:37:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Dani, <br>Thank you for leaving us 5 stars. We always offer the best value for our customers. We do not require a deposit and we never charge administrative fees, unlike our competitors. If you have any questions regarding our pricing, please email me at hayley@purelystorage.com ",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c397ce46-7187-4d73-aaa4-f1c1b7e63cfb",
      "author": "Donetta Arshawsky",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGYM5d-r_xVNjGdQ5h9WqrrX_bKto325rCx1CO6DVhcOv1Pdo=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Everyone at this Rocklin facility has been nothing but extremely helpful.  Much thanks to all!",
      "date": "2023-03-07T01:52:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Donetta. We are happy to help!<br>",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "45373264-d4a0-4228-8e05-699a55fdedbb",
      "author": "wlm33",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-1viygcSSSDfAtG5MvC2sL-30_aeXGCkLMC4Li66Pxj7Vmw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-06T20:18:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d2afa697-ba5c-417a-b631-51375ea1916c",
      "author": "Dustin Mizell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgx8J4CODt1FNzQBeHGRxb_YO4Qly2gkiU16nji3ZRfFmy9Sg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-06T20:00:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars, Dustin!",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "76aed5c8-b262-4a9d-a210-013e55618d79",
      "author": "Ranjit Kandola - Rocklin Mortgage Broker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5QNVnEqp0XGH624O6dFOewRd5znCB-f7-fKfgK4LqFo_pNkr8=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Exceptional customer service. New and clean facility. No sign up fee. No application fee. Free lock. No contract. 7 days notice to end month to month storage rental. Who can beat $69/month for 10X10 storage?",
      "date": "2022-12-02T15:16:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Ranjit. We strive to offer our customers the best value for their self storage ",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [
        "cleanliness",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "715d6643-1270-4bbb-a975-9c2c5a36daf3",
      "author": "Alexander Pagtalunan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLamUtC-Wz5EL8OY7Kkq7sM6JYp2rr8eoPTlLCsTvYrCWnzmRc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "A well priced, well lit, and easily accessible storage facility that anybody can use, even on the second floor. Would highly recommend.",
      "date": "2022-11-11T03:36:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Alexander. It is always great seeing another perfect review",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "86b182ea-aefb-4b17-ba7f-a16236178f59",
      "author": "C SA",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlXN7bV9KI-rAKCARAx3mFr6SPj5oMzZa7P99qEm6TYSuZrw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Awesome staff! Jeremy helped me out and was very informative! Awesome and clean place!",
      "date": "2022-10-21T00:50:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! We appreciate you choosing Purely Storage",
      "replyDate": "2023-10-20T18:47:12.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "23e628d3-ce9d-4134-8eb5-b41fbcf45177",
      "author": "Andrew Fong",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYlbNSSKET0OoK-JR3rnneESSdt3fQ5PYMJbYhUgc5VsQ2tRWa=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2022-10-16T15:24:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Andrew!",
      "replyDate": "2022-10-20T18:47:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "617cc459-db93-47a9-850a-a0eea72995de",
      "author": "Huang Kelly",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRwyq7BsaxPmCyrxbMlYeFk-AiPe6X3wD1hxLmfyIEW8h5fxg=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2022-10-15T21:52:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Huang",
      "replyDate": "2022-10-20T18:47:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f9f83a17-b57f-4ea8-81f7-6c269f3d7e67",
      "author": "Ashton Sage",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdWt8ytKW8PeY3Xw1OVMMCeN6-ut-GHUEFHESJeY6tk0NOxSMwrA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2022-08-27T04:48:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars, Ashton.",
      "replyDate": "2022-10-20T18:47:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1c06e05c-83b2-44b4-9585-3249e5550753",
      "author": "Mark Winger",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvNqRNMLbpzdQ7WkkwKdcyTjed2zajIKfetWIK3P-xxx7f_KZX=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Facility is clean and security appears to be excellent.\nI am in Grass Valley. We brought valuables to this facility near one of my sons for protection due to our high risk fire danger here in GV during the fire season.\nFun story for you....\nYesterday drove a 67 Volvo 67S to this facility for protective storage.\nMet my wife in 1971, we were 17 yrs old.\n3 months later bought the 67 Volvo.\nJust spent 4 yrs restoring the car..\nShe, me, and the car together now 51 yrs.\nLife is good if we are willing to make it so..\nDr. Mark Winger",
      "date": "2022-08-16T18:25:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you Mark for sharing your story!",
      "replyDate": "2022-10-20T18:47:12.000Z",
      "tags": [
        "cleanliness",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7ef42478-85d8-4ede-8bda-a11d4489b7be",
      "author": "laurence Donelson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWU2MyimeMIu04y_G97PVy4xfwAWREeXTlVwgugp-Jg5-2Ww4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Storage storage yes it is! Always can improve in general!!!!",
      "date": "2022-06-06T16:26:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars, Laurence",
      "replyDate": "2022-10-20T18:47:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2da3a841-82bb-486b-b897-988c0b911c43",
      "author": "No jay Cat",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkl8aAKY-kTUZEl2Bw1M_w17DHMqLnoy9nBiCFVQmpQVE6gIKQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-05-29T08:09:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars!",
      "replyDate": "2022-10-20T18:47:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "742564c7-5b0d-445d-b5e2-de1bedf82557",
      "author": "Andy C",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjCT5MQ9cH1vyeXY_g_mjyGr6NTpE4l7113XCZzZH4J8odHw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Their manager Mercy  helped me a lot in leasing the unit .I had positive  experience with them.",
      "date": "2022-05-02T23:30:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the awesome review, Adesh!",
      "replyDate": "2022-10-20T18:47:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b73b4ba7-f388-415d-b9c7-055935c57764",
      "author": "Cat Bain",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVV9-HwtV1GKd-7J4zIxWfSNewvxmjI6WcLejocVOLsphTAvxc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-04-19T17:07:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars, Cat!",
      "replyDate": "2022-10-20T18:47:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4b556154-720b-419e-96b3-8911bf5bc880",
      "author": "Karen Loop Palladino",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHunecBGS7IYPBMPJmhQd1f_nr_gSE98OPs3WS_H04uo2hP4ml=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mercy was so friendly, professional, and knowledgeable. It was a pleasure working with her. Thanks Mercy. 🌷",
      "date": "2022-04-12T02:23:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for such a lovely review, Karen!",
      "replyDate": "2022-10-20T18:47:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e4e7b204-26d2-4a01-a94e-b4636daa48e0",
      "author": "Deepti Shankar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJa4Bp0itu3sGnyFieK6YVqD7Pw2wU88upaRsRtUgrAmz_6XQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2022-03-09T12:08:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the review, Deepti!",
      "replyDate": "2022-10-20T18:47:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c79b0f36-d1d3-4e3b-9f93-5785c2845a18",
      "author": "david hoblit",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYeCJFgu3eZ7e1Bv7vFrgU3clcFGpxooyJSxb1n9A4wQAwNA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-02-07T17:27:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, David. We are always happy to see another 5 star review!",
      "replyDate": "2022-10-20T18:47:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a74438ad-e519-4356-a481-e8a26cd55132",
      "author": "Anselmo Gerardo Morante",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMAc4uGtOwJJOL8XnZrhkErn1aW0Pj3ZcrLM8fMFgHrjqQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-01-25T03:13:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate the awesome review, Anselmo!",
      "replyDate": "2022-10-20T18:47:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cc189482-1191-4e17-a6c9-97615bbc8492",
      "author": "Christopher Moran",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaHVWaU2LNqOfHD56Q__sha91pEiNeNX6t2s6k15Q4KfiaPY0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Beautiful facility and a great manager what more could you ask for?  Mercy was very friendly and helpful,  a real breath of fresh air.",
      "date": "2021-12-03T00:31:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks Christopher, we love to see these compliments",
      "replyDate": "2022-10-20T18:47:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "957feecf-08c8-4a1f-8339-f19a8058063e",
      "author": "Don Quist",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV368heYGLajjQaTPoEleFlU7h3gt02OBWYilU-hxdnBSs1vGB7=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-11-09T22:14:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for reviewing us Don!",
      "replyDate": "2022-10-20T18:47:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "eaf9b3a1-77d4-43ba-8351-e8958f819f1f",
      "author": "Christina Garner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPvZd5eVgQZiIjFMCflANMD7_MxpNpFzP28EMNi069kr7FntvdWw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mercy is the sweetest and most helpful gal in the industry! Had a great experience with her and lovely chat! She britened my day as she will and other client that does business with her. Great choice!",
      "date": "2021-11-09T18:05:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the lovely review, Christina. We are happy we can help!",
      "replyDate": "2022-10-20T18:47:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f8484398-6b43-4356-9db7-f4d19abf5ecb",
      "author": "Fiona Coffey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIs0qQs4EtSvJ5lJGyygVwRyl5DBx_VHIw2zj_6wXtPhCFEAg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-09-04T00:22:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for 5 stars, Fiona!",
      "replyDate": "2026-09-20T18:47:16.000Z",
      "tags": [],
      "sentiment": "positive"
    }
  ]
}