{
"summary": {
"average": 4.9,
"total": 292,
"distribution": {
"1": 6,
"2": 0,
"3": 4,
"4": 6,
"5": 276
}
},
"reviews": [
{
"id": "430dc159-41b7-4825-ba7d-2c4855682ff7",
"author": "Mary Kinney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmlvXPw-U_KJnYeSEAKsTUabLQm0oLJsGJ3eZXYgM9L_4UkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Controlled environment is so awesome. All summer long everything in My unit (which is onthe 2nd floor) stays nice and cool so I know my belongings are just the way I left them.",
"date": "2026-03-12T22:44:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Mary!",
"replyDate": "2026-06-20T18:47:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d153779a-ed7e-43a1-956e-a379c77ad01d",
"author": "Dakota",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUt0ZGueEzfnfh11Q1IZC6erOX0N6KBe9gtPKs4070BsJ-PzsQf=s64-c-rp-mo-br100",
"rating": 4,
"text": "Good secure storage facility. Prices went up significantly. Customer service on the phone is good but no one on site. Overall over had a good experience.",
"date": "2026-03-02T21:54:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Dakota. We are now under new management as Purely Storage. If you are ever interested in storage again, please reach out to me directly at hayley@purelystorage.com
Thank you!",
"replyDate": "2026-06-20T18:47:00.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "6f5d04d2-7a9a-491e-ba76-62d6efc10cd9",
"author": "Kris Amezcua",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjZTs7EIi6e5taQ8kCp-f1CjrPzGDhnnebvsJjG5wbWy4hblfT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-16T19:28:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Kris! We appreciate your support. If you ever have any feedback or need assistance, feel free to reach out to us.",
"replyDate": "2026-03-20T18:47:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b75ed4c-eeb8-40f3-9cae-4f4f5bf04ca8",
"author": "J. Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvVPBt4qlPVSrg2LpEgyIl3-3_ir3SJ8zcyF68UbYuCGnVeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sunset Expo Storage has been very professional from the onset; they have been prompt, polite and expedient in all facets of the business. Thank You!",
"date": "2026-02-05T20:51:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the shining review, J. Jones! We are thrilled to know that our services have met your expectations. If you ever need anything in the future, don't hesitate to reach out. Your satisfaction is our priority.",
"replyDate": "2026-02-20T18:47:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a37636d5-8b1c-4850-878a-89e44a4e029f",
"author": "Garrett Tolari",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUW5epMXNWCQj5R9h4GW62t5SUAwDBee4W5cSaD-iE_YWDIsDPBXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "In the 5 years I’ve had my unit here, I’ve never had any issues with the facility, staff, or felt like my possessions were unsafe. I especially appreciate the climate controlled environment here, because I know from prior storage unit experiences that heat at moisture exposure have ruined some of my furniture and other belongings.\n\nSunset also takes the cake when it comes to accessibility. No other unit rental place I’ve been with provides carts and dollies for customer use like Sunset does. Thanks for making it a smooth experience and providing me with peace of mind:)",
"date": "2026-01-29T23:20:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review, Garrett! We are delighted to hear how our climate-controlled environment and accessibility features have contributed to a positive storage experience for you. Your satisfaction and peace of mind are always our top priorities at Sunset Expo Self Storage. We truly appreciate your endorsement and are here for you whenever you need us. Thank you for choosing us as your storage solution!",
"replyDate": "2026-02-20T18:47:00.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "27b20625-04aa-432c-8b6b-ee4bee415eae",
"author": "Darlene Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeO2WwTe19k7-N72asbOjyuRJBOsX6gEUdF2FLNG7P6gpC7WWb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such an easy rental application for my storage needs. I've been a tenant and it's a safe and clean place to store your furniture and extras you need to store. I would recommend this place 100 percent. Also the rates are affordable which is a plus in these times.",
"date": "2026-01-12T22:22:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and recommendation, Darlene! We are thrilled to hear about your positive experience with us. Your satisfaction and security are our top priorities, and we strive to provide both a convenient and clean storage facility at affordable rates. Your support means everything to us, and we greatly appreciate your feedback. If there is anything more we can do to enhance your storage experience, feel free to let us know. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2026-02-20T18:47:00.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "8bdc4120-9286-4319-bfb3-7111354281e0",
"author": "Lisa Red",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjBQFnWy7zrtJJOSEnuWrOzWGqzuHY3E0sFK7I5NfgelLcLK2NrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love that the storages here are inside and I don't have to worry about theft. I like knowing all my belongings are safe and so am I. Thank you",
"date": "2025-11-21T21:42:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lisa! Thank you so much for your 5-star review! We're thrilled to hear that you find our location convenient and safe. Your positive feedback means a lot to us, and we're committed to maintaining this level of service.",
"replyDate": "2025-10-20T18:47:00.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "5b621945-202b-4c16-8e62-00f24897167b",
"author": "William Pennington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyEMZ3Y4tVcIbGpyl4JOWm0oWwZfF-qy-tzbPVyy6l0TGUEQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Things have been good, being there for years now. Price is a little steep but what isnt these days. And i think you should be open till 10pn. 👍",
"date": "2025-11-15T00:53:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your great review, William! We truly value your input as a long-time customer. Your suggestion about extending our operational hours is duly noted. Your feedback helps us serve you better. Thank you for choosing Sunset Expo Self Storage, and we appreciate your continued trust in us!",
"replyDate": "2026-01-20T18:47:00.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2aadffd1-0f9f-40a8-bc51-7dd5de038690",
"author": "Cathe Torgerson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQjHcuZMfbOoVEr77-3kLG2ssBvAW1HY4O7xtwdF7jqP9dTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the best storage. My treasures are in clean, well maintained, temperature controlled, building. The price is reasonable and management, though remote, is very easy to contact, with any questions.",
"date": "2025-11-14T19:01:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cathe, for your positive feedback! We're thrilled to hear that you are satisfied with our storage facility. If you ever need any assistance or have questions, feel free to reach out. We appreciate your taking the time to share your experience and for storing with us at Sunset Expo Self Storage.",
"replyDate": "2026-01-20T18:47:00.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "d656a143-fb95-495c-89c5-7366b46fbd09",
"author": "Mark Raunick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcaaNY5fPhNlYugxCGysUQLm0aELyAAw3Ijl5y8W8WqyEvCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sunset expo is everything you want in a storage facility. Clean well lit and easy to get in and out. Plus they don't jack your monthly cost every 6months or year like the other options do. Great location as well",
"date": "2025-11-07T20:01:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Mark! We are glad that Sunset Expo Self Storage meets all your storage needs and expectations. Your feedback is valued and appreciated. Thank you for trusting us with your storage solution!",
"replyDate": "2025-10-20T18:47:00.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "359cd5fb-6001-4f2e-b5b4-9359576f2ae2",
"author": "Huliganka",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTipkHSqo30SouYBn1WqbL6m_ANF0ovQl5qVkIaOxH40sQGmuVJA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very exceptional service although all over the phone since the website was having some issues when I was trying to reserve a unit. Property is kept clean and the pretty aquamarine/turquoise color of the units pull down doors is very easy on the eyes so much better than the typical burnt orange ones at the other storage places.",
"date": "2025-10-13T20:18:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Huliganka! We are glad you were satisfied with our service. Your feedback is valuable to us and we appreciate your business.",
"replyDate": "2025-11-20T18:47:00.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2dcda75f-3b67-4064-95b3-65a43d4ce1e9",
"author": "Justin Augustine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCQxk5xXtlyNTVbEYED78Lbrcn5gXo5_1L_eJduyF1nvxRMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great units and customer service.",
"date": "2025-10-02T21:11:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that you had a positive experience, Justin! Thank you for your review and for choosing us for your storage needs.",
"replyDate": "2025-11-20T18:47:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d6f507d-3c86-4284-a6b0-4760ef54119c",
"author": "Jennifer Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVislC8Rkn6y4yM2iakk_q3tVHV0aTrYtlqOYn1Hgalb-yyvFKx=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Sunset Expo Self Storage was excellent! The staff members were knowledgeable, courteous and efficient.",
"date": "2025-08-06T21:17:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jennifer! We are pleased to hear that you had an excellent experience with our facility and staff. Your feedback is valuable to us and we appreciate your compliment!",
"replyDate": "2025-10-20T18:47:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bd804ce8-f1b8-435d-9068-703c16246b4e",
"author": "Bev Hoeft",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyDq_ZDVi-nc_zWORkES_U_9frmeSeR3rCbwXHX4cm-SqGiQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great facility, clean & secure with a very helpful staff. Thank you!\nB",
"date": "2025-07-14T21:59:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bev, for your kind words and for the 5-star rating. We are delighted to hear that you are happy with our facility and staff. Your satisfaction is our priority!",
"replyDate": "2025-10-20T18:47:00.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "652f6fa2-c65a-4dc2-a4a4-cfc6e3105edb",
"author": "Jonathan Siguenza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI07-WZ0WEaDhvEUEC4ToqezPPmOH9-0v5PeKzkj1B2-Hlbse4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and easy storage unit. Customer service is fantastic.",
"date": "2025-06-24T21:59:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jonathan! We're thrilled to hear that you had a positive experience with our facility and customer service. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts.",
"replyDate": "2025-10-20T18:47:00.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6a1949f4-224f-471f-81e3-ae2ce59692f4",
"author": "Dino Armani",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhDdP4V7lBGxF2TTU6PWVlWHEZ4XQumagZ4b-MPe79Wh7hYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been a long time renter and pleased to say everything has been great since the beginning. Love the fact of being indoors! Riccardo",
"date": "2025-05-31T21:06:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dino! Thank you so much for your 5-star review! We're thrilled to hear that you find our location convenient and appreciate the ease of access. Your positive feedback means a lot to us, and we're committed to maintaining this level of service.",
"replyDate": "2025-10-20T18:47:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13f5e321-bdc0-4812-bb5f-a5d06f30e445",
"author": "alan taijeron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4THJ7pv2bJjPayehWd7U3Ch3uB6630CBLDylC26YB62dbNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience so far! Clean, secure t convenient freeway access. Can't beat that!",
"date": "2025-05-15T20:00:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alan, for your glowing review! We're thrilled to know that you're having a great experience with us. Your satisfaction is our top priority. Let us know if there's anything else we can do to make your storage experience even better!",
"replyDate": "2025-10-20T18:47:00.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "6f743f91-82b8-4e78-afd6-5a3b7af2afec",
"author": "Marye McCarthy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJy8eNrQ8StnlP1NNn4ICqs6zlp_XO194yQHbsd29rRrrhScA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Today I want to acknowledge how quickly James Horvath has responsibly stepped into his new position at In-Self Storage off Exposition Blvd.\nJames is not only proactive in making sure transactions are correct but he also will verify any specific work with Crystal if need be. This is so preventive of mistakes and being thorough. In-Self Storage was intelligent in hiring James because he is an outstanding site manager. Also note, he listens with compassion astutely. He and Crystal are a dynamic ethical business team. Bottom line, it feels good doing business here. This site is well taken care of as well.",
"date": "2025-05-07T00:23:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Marye, for sharing such a raving review about James at Sunset Expo Self Storage. We are delighted to provide you with exceptional service, and it's feedback like this that motivates our team. Thank you for noticing our dedication to maintaining a well-cared-for site and offering compassionate service. Your kind words are truly appreciated!",
"replyDate": "2025-10-20T18:47:00.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8d41c701-5130-481e-84ab-e5939b522710",
"author": "Regina Hobie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJj1Dv8zV1aB-wpxZpvEE9-GrW50TUlhL1SY2F8OYRnX0PgwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend to anybody looking for storage needs. Communication was great and so was the price. We used use sunset expo self storage for a year and we were at peace knowing our belongings were safe.",
"date": "2025-05-06T20:46:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Regina, thank you for choosing Sunset Expo Self Storage, and taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us and felt confident in the safety of your belongings. Please do not hesitate to reach out if you ever need storage assistance in the future. Your recommendation means a lot to us! Thank you.",
"replyDate": "2025-10-20T18:47:04.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "7cffbcfc-79a1-4d0c-bedd-d5adc5c73bf0",
"author": "Chef Karen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMfP1XR8RvQ-qoR7-3lLqG4iUZVUwoyfCQ7pyX0NUJG13hE2bu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I've been with the company now 2 years going on three and they have been wonderful the whole time I've even upgraded to a larger storage and the prices are what I need at this time. Great place to keep your stuff",
"date": "2025-03-31T22:01:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chef Karen, for the glowing review! We are thrilled to hear that you have had a wonderful experience with us and that the storage options and pricing meet your needs. Your satisfaction is our priority, and we are here to provide you with excellent service. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2025-10-20T18:47:04.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ca32b56a-e1e7-467a-b255-0f7075f79d21",
"author": "Jill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQUrgQBHIcHs35yTio22MIJ8c4JTqhCxI7_znMhV-aif7tEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had many storage companies past 40 years....Sunset storage has given me the best customer Service from indoor units &outdoor auto storage. Prices are so affordable. Thank you sunset. Jill W.",
"date": "2025-03-26T21:00:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jill! We are grateful for your kind words and pleased that we could provide you with excellent customer service and storage options at an affordable price. Your recommendation means a lot to us!",
"replyDate": "2025-10-20T18:47:04.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5eeaf6cf-9edd-444e-84fa-c154700eb0c8",
"author": "Amber White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeSJFenpAkr_9Jp3989bm4lymISGd73KeuWaKstDoaGttrxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "So simple and stress free to get the storage. Love the text to keep me updated",
"date": "2025-03-11T20:13:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Amber! We're thrilled to hear that your experience with Sunset Expo Self Storage has been simple and stress-free. We appreciate your positive feedback and are glad to hear that our text updates are helpful. Thank you for choosing us for your storage needs!",
"replyDate": "2025-10-20T18:47:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1b5dceaf-db0b-4ee9-b91a-63218535cfff",
"author": "Miss Denise",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUM9ZmE88CklpMwtARO75TjmNYk9rvNWwbUoVyaKBDdgJdwGw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My husband and I have kept a unit at Sunset Expo Self Storage for a bit over 5 years. We have no complaints and we've never had any issues or problems.\nThe facility is kept clean, safe and secure. Which, to me, are the three most important things to look at when renting a storage unit.\nTo enter, you must have a code to get thru the secure gate. There are cameras everywhere, except of course in your own storage space or aimed to see in your storage space. The units are indoor, and there are pushcart dollies always available to help move your things. The have a large elevator, stairs, a temperature controlled building whose floors are swept clean and garbage cans emptied. I have never seen a cockroach, mouse, rat, spiders or anything else that nobody wants near there things.\nI've never had a problem contacting someone at the office. They may not actually be in the office, but they answer when I call and they've helped when I've needed it.\nI'm completely satisfied with Sunset Expo Self Storage. I trust them to keep my storage safe and my person safe when I visit. Highly Recommend ⭐️⭐️⭐️⭐️⭐️",
"date": "2025-02-05T23:19:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Miss Denise! Thank you for taking the time to share your outstanding 5-star review! We are delighted to hear that you found our facility clean and safe, and we greatly appreciate your compliments about our excellent and professional staff.
Maintaining a clean and secure environment is a top priority for us, and we are pleased to know that our efforts have contributed to your positive experience. Our team strives to provide the highest level of professionalism and service to ensure your needs are met seamlessly.
Your recommendation means the world to us, and we're grateful for the trust you've placed in our storage facility. If there's anything more we can do for you or if you have any further questions, please feel free to reach out.",
"replyDate": "2025-10-20T18:47:04.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "2d83509f-b343-4552-ba38-8f34c378e3fb",
"author": "Misheka Powell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV38XctKDC_ezQtL4j9BId8NAvr3rjuNpFZPoe1raxcXW0darMHBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love the privacy that this storage have pretty much everyone I've been in contact with there has been respectful and polite,it's clean safe and my belongings feel protected",
"date": "2024-12-23T22:02:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Misheka! We appreciate the feedback. Thank you for storing with us!",
"replyDate": "2025-10-20T18:47:04.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "cf90b48a-038f-4693-95c7-979f01531d8e",
"author": "jul La",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9gbiy8anbuwy8cGtdqfYfrmSdXrp_-jfm-Fz_6t5dIOXuC-I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super great customer service. Quick responses. Love it",
"date": "2023-08-17T09:40:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive review, Jul La! We are delighted that you are happy with our customer service.",
"replyDate": "2025-11-20T18:47:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9394a8f-1e8d-445a-b50f-b87e5e1a2934",
"author": "CnR JonesMoore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZPxbTZ3-1BJl2IGjsIQ3p5Uj6AdxOW_eQz04VhU74JNjcnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Let me say Hands Down this place is Awesome. The Manager here is so Sweet and truly cares. There was no tricks with the money. I got the move in special of 50% off for 6 months. Lock was a good strong round one, and it was complimentary. Wow is all I can say. Facility is a small storage but I like that. It's Completely secured and has cameras everywhere. I totally felt safe. All of the above are so nice to experience now a days.",
"date": "2023-01-04T14:05:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, for your amazing review and kind words regarding our facility and team. We are delighted to hear that you had such a positive experience with us. Providing a secure and enjoyable storage experience is our top priority. We appreciate your feedback and your business.",
"replyDate": "2025-11-20T18:47:04.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "fb828402-9e84-47d7-8f95-229316ba9dec",
"author": "Anthony Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsNXHm4ygtPQ9pSMyxKQRKUfmHsH-aL6s_teQwfys_nTgrbCUy=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cheap but they are never there",
"date": "2022-12-08T09:32:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Anthony! We appreciate your positive feedback and are always striving to provide excellent service to our customers. Your input helps us to improve our operations.",
"replyDate": "2025-11-20T18:47:04.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "61a47638-4159-43a5-a843-496ca51d84cd",
"author": "Christina Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1vm8u-0mv_nATtF6ZZbZY3cLk2ItO4_SJNh1Qx8AnqCmlLneL=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "What a refreshing experience, especially compared to my previous storage experience. Everything was done over the phone and done immediately. No hidden fees anywhere, complimentary lock. I know:) I am impressed but I haven't even got to the best part yet. The leasing agent I spoke to was a woman, dang I can't believe I can't remember her name at this moment. But seriously tho, she was the most patient well spoken kind person. Very impressive, considering lately know one likes thier job and totally takes it out on us consumers. Sucks but not this time. So I'm giving Sunset Expo Self Storage a 5 Star for being totally First Class....",
"date": "2022-12-03T04:55:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christina, thank you for such a glowing review! We are thrilled that you had such a positive experience at Sunset Expo Self Storage. Your kind words about our team are truly appreciated and motivational for us to continue delivering exceptional service. Thank you for choosing us for your storage needs and for taking the time to share your feedback.",
"replyDate": "2025-11-20T18:47:04.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "32e6ae16-7c3e-4d76-9779-cd489df71205",
"author": "Tia McClain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPydw2EDNiUpRE570ub8ZLFuwdFT6QFIeurUFyArsBW17b--Md=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-09T20:24:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 star review, Tia. We appreciate your business!",
"replyDate": "2022-10-20T18:47:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "838f3b4b-9932-4a7b-a4bf-36ddd34c9cf4",
"author": "Joanna Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJp6UmW2L4TVwHA1TdLf_UlXqFGdC0EG0sFNG0VRHXJfSbVug=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-12T19:11:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joanna, for taking the time to give us a 5-star rating! We appreciate your support.",
"replyDate": "2025-11-20T18:47:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0c6e05d-8fb8-4a8b-8c9d-d713eb0c06a1",
"author": "Eva Simek",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXasHIVsnopn0wKr4eRqfFvzYSX5_pEspzM2RFqN-9RIdZIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "So far so good like place is nice clean and James is very freindly been here 14+ years. Air cooled place. Thanks to expo storage In self",
"date": "2021-09-08T01:41:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Eva! We're thrilled to hear about your positive experience at Sunset Expo Self Storage. We truly value your business and aim to continue providing excellent service.",
"replyDate": "2025-11-20T18:47:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "610b341d-3fe6-49f0-9607-981f241e5edc",
"author": "Sebastian Lenington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvhLQSMjCP7k-eh-IeXgTfIB4PUZVql3rKpLlfzPCMsYmltE9n=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice, clean, and climate controlled! Great place!",
"date": "2021-07-10T04:08:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Sebastian! We appreciate the feedback. Thank you for storing with us!",
"replyDate": "2021-10-20T18:47:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "deabef20-0150-43d1-8b9e-4cf15cc8ab47",
"author": "RikkiSuz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKomtLBimSVllqQON1kbjL2oIt2ryO4uisUm1KX-Ooj8AIFCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this storage facility. Indoor and very secure making me feel safe. Very friendly supervisor.",
"date": "2021-07-04T23:19:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, RikkiSuz! Your 100% satisfaction is our goal. We appreciate your business!",
"replyDate": "2021-10-20T18:47:04.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "93ca6655-8111-4955-888b-c00e74c547f5",
"author": "Elizabeth Blust (Elizabeth G. Blust)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1gF8dfiec1WSDLIt84yqaqphm1pwuUOxv-OG77skewXbZubNJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We rented our unit without actually seeing the neighborhood or anything first, so we hoped it was as nice as the website made it look. It was! We were very happy with the process. The building is clean inside and out, and the security is sufficient. Our unit was clean and ready; lighting inside the building is bright. Does not feel like a dungeon like some storage facilities.",
"date": "2021-05-24T16:44:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Elizabeth. We appreciate your business!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "07571748-7d0f-4731-a0b7-185c67c133e2",
"author": "Sheryl Williams-Gelatt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVV2xMeqklgWtDWdewiKXtDA7P2kHfdCOvJeL6W_eqAPRqjrXcB=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented an 8x10 unit here on the lower floor in Nov 2019, and got most of our items into storage just before the state locked down for Covid19. We expected to be out by June 2020, but didn't 'cause 2020, lol. The management team has been super nice and easy to work with, the rates comparable to other similar storage units, and access is secure. It does not have 24x7 access, which was not an issue for us. Even though the unit I had was not on the upper climate controlled area, the downstairs stayed even temperatured and my antiques are still in great shape, as well as the fabric and art pieces. Way better than an outdoor unit in Sacramento summer heat! I highly recommend IN Self Storage and will look for them again if we need additional storage.",
"date": "2021-04-17T21:52:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review, Sheryl. Your 100% satisfaction is our goal. We appreciate your business!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "6fd4d35c-b32b-4184-88ed-e240edd61391",
"author": "Leah Phillippe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBIX1yHWvdzVsAqYIWLWPjhWUCgeaH6kD5LTkyqr_N6mEZpoYvfQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-04-01T21:09:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Leah!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27cb6209-76e1-4791-b911-b5349c9c7f5c",
"author": "Ron Shaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBJXir3_SeeeOPK39J-H6Ai9ORf_rw2pPs_i8JTZPRHR4Z8SZs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Truly a 5-star operation. I am a long-term user (9 plus years) of this storage site. Site Manager, James is a trusted, caring professional for my personal items. In addition, James is very helpful with in the moment assistance and monthly reminders. I highly recommend In Self Storage at this location for treasured items. At reasonable rates over a long period of time.",
"date": "2020-12-09T03:03:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review, Ron! We appreciate your feedback!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d70a4629-8d23-4723-a646-979617c58215",
"author": "Giesla Cagle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0wagPkGM0eqMT9hhzoDSdq3YMjjDBYDGxL4UaMzESZkPhuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Best customer service. Clean facility. James who is the mgr really down to earth guy.\nI’m glad I pick this place",
"date": "2020-10-25T22:50:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Giesla!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "13e44493-aa8d-4f3a-9b3d-cff59bfa3de1",
"author": "Jill W.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8bWmr4tmNZIho4BtGEQl71lI8pixUBthBq-4g4jDAZATqVgnZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I give IN self storage cal expo 5star. Professional, clean, safe and most of all the awesome service manager James gives great unlimited service. Personality is most appreciated. Thanks James.",
"date": "2020-10-01T19:59:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Jill. We appreciate your business. Thank you for storing with us!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "09eb038d-8288-4ef5-b870-546a1aea13b2",
"author": "Lyn Alessandra",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5GOm1FMwVaRNx8NPLpAds9YK4R9WCPhSuZRyz6BkDUQ__GOIG7g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Used this storage facility for my company. It was alway clean and very convenient for our work! We were able to come and go often and there were plenty of carts available to make moving easy! Staff was very friendly and helpful!",
"date": "2020-09-29T00:27:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Lyn! Your 100% satisfaction is our goal.",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "558aab3e-eace-4aa4-9ac7-699b6405a619",
"author": "Andre M. Burleson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3UmhLi4fagd_bPIM4vdaSczI3uHiHTRpKVMi16H4TvPpmNZWx=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-09-01T17:15:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, Andre!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bdb1ff99-61a3-4316-b859-19210cc797e8",
"author": "William Wells",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVglEhmTnG-1hC9ulk2mYBxZlRR3FQo1TjBHhWKDuKs3ajZIeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was reallly easy to work with. And made my experience stress free in no time. Thanks",
"date": "2020-07-26T01:06:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, William! We appreciate your business.",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2abd048e-2a5f-4154-9f32-43279fabaed1",
"author": "Amaya Estelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeQFrLL1D_zKK8j5KCPDW-qI5uyYNaVdiaST3xRzixSJnm3qNkqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility was very well kept and very clean. And James was amazing and very hospitable to me and my family.",
"date": "2020-07-10T16:59:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Amaya. We appreciate your business!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "75e89284-68d3-40d6-8d8c-4ca213d06c70",
"author": "Paula DalPorto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6o1TapoEbcLY8f8aMp-gzfdstir4omW3cMuAECjxy-vBwrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facility is very clean and secure. The manager James is so helpful and a really nice guy.",
"date": "2020-07-08T22:37:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your review, Paula. Thank you for storing with us!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3575e531-4b26-4d11-ad40-41499945aed6",
"author": "Onel M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-klcSiB1xlJ_ZpXiPg5gvcRGVepbIxs5DwnJvaZ0VVY345Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Hello and thank you very much for helping us and get things done quickly, we are appreciate very much the work you do and how much you care about it.",
"date": "2020-06-23T19:11:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review, Onel. Thank you for storing with us!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "a07baaec-2325-4dd4-a2c3-8983aaf279d8",
"author": "Paul Esquivel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRl66w1DIq2WcGxD5NjMU72GhKDcamCr19oyCh_gjv9sJRXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-12T23:48:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, Paul!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f839772f-5cab-4cf1-b89a-1224cc13f742",
"author": "Jesse Mancini",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRRulXeuUGVw570ZBRoyVpBch_F_By7l0WC6pKpv5C2gUofQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-06-11T18:59:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, Jesse!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a985c355-2b43-4376-8de4-c8d437e41b28",
"author": "R Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXW5KHJoISqrxgV0AGwW_fwA6zn2-VIUr8NCZ_X2Uo5yQlABzlGMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was very helpful!",
"date": "2020-06-10T21:53:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for review! We appreciate your business.!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2453a15e-74c9-4e97-99d4-711fb11c4734",
"author": "James Glica",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqUxvKZXVCLea4JSrioSjlKjJC2T42uMGuBct-bpvD_HC7CWoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-07T00:09:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, James!",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce179949-58c5-4de3-b872-70e1da183fe1",
"author": "Guy “Big shorty” Brizzee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8rAjNJu6hEo4yrZMHMte3wDS4ivWD2w0WDC3xXJ7KuRZZ8DDr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best manager in town. Prices are fair.ans security is awesome. Thanks to James the manager he ricks",
"date": "2020-06-07T00:01:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Guy! We appreciate your business.",
"replyDate": "2021-10-20T18:47:10.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "03f2a419-482f-4b64-b80d-580545990407",
"author": "Ramon Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGjrvY6TWa0i-hx2gTO111UKaLNJH6WZl8nHI8DxdJ5IvWvk7Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-05T00:01:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Ramon!",
"replyDate": "2021-10-20T18:47:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "702fd66c-e525-4e4c-9080-cbd2b43f90c0",
"author": "Deborah C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUaO_Ige8LQtAx9pc3dV5NvX7A_Q9ltAh-A0h_L2WA20EgTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility was squeaky clean and I felt safe. James was very helpful showing us what was available on a tour of the facility. The location is conveniently close to home.",
"date": "2020-05-05T23:17:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, Deborah! We appreciate your business!",
"replyDate": "2021-10-20T18:47:12.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9b98d799-1f07-434c-bcec-8e7d2dcd560a",
"author": "ricky reed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFMNhqO2WcF-T5OWvRjrH-7dSc8eSieAGqYgtK7l5RoYiUHcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is the best Excellent customer service skills . I came into InSelf with my son My son was having a bad day next thing I know my son and James or having a Pokémon conversation\nMade my son day great job james",
"date": "2020-04-24T02:59:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Ricky! We appreciate your business. Thank you for storing with us!",
"replyDate": "2021-10-20T18:47:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "faae5443-ba74-4714-88be-0e3128e6a078",
"author": "Ryan Doyle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ42yoZDEAd0dVCVGSBcayXpwquqhh_gZ7Q8O4_quJMTZiDCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "These are a very beautiful self-storage units. The manager James makes you feel more at home than you do at your own home! He is one of the main reasons why we are renting here. I’m am very thankful he is the manager at In Self Storage. I will be telling all my friends and family about this place. Thank you for all of the help and hospitality!",
"date": "2020-04-14T17:20:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind feedback, Ryan. We appreciate your business!",
"replyDate": "2021-10-20T18:47:12.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a9999597-a1e0-4c25-bb63-1ce69e383a1b",
"author": "Nichole Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjvlHy8wuvJ06no4nN8HWK5DZtSSBYkDqIISxPuapURgfzLHw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "James is highly professional and very detailed with our Penske rental.",
"date": "2020-03-31T23:43:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Nichole! We appreciate your business.",
"replyDate": "2021-10-20T18:47:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "adff2e44-a1e0-492f-bc56-7551ffa21f2b",
"author": "Jr Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuo2cUahRukfBYDEaCQfrInWjh7LCnfcWOv8id1BXymVTWG3U=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-03-31T21:22:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, Jr!",
"replyDate": "2021-10-20T18:47:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a514a5ac-a4cc-405b-9ccf-2cd27e814262",
"author": "Magic Matt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsUt9TE0AgvmtyNCznlXtVJRhC43NkADTRyqQaGF-BK8qNg2Sw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thanks James place is clean",
"date": "2020-03-31T21:07:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Matt, for the positive feedback and 5-star rating! We're glad to hear that your experience at Sunset Expo Self Storage has been great.",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "779c606b-51da-4123-83e8-0085e96e5735",
"author": "Dean Benton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgMU854xpmqp-DLnr5g6ZihkxwsnG3usAn0AM6F3dYGOhi50c=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service.",
"date": "2020-03-31T16:49:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review Dean! We strive to provide great service to all our customers.",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12025bcb-518a-498d-b88f-c20becdbf0c2",
"author": "Taylor Crow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcIWl3Xxb36f9QwzEZuTsWXjKgBCp51GmWt6lJnXHnzfipx7Vi=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is awesome.",
"date": "2020-03-25T21:26:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Taylor! We think James is awesome too. We're glad to know that you're happy with the service at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c23f707d-d08b-46e1-90a3-ef8b5dc5b398",
"author": "Kewan Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLen15hUmfHBnJuDwtx3uXF0RG56_nXAOnL1jS8E3b7X79EuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was a tenant for 6 months staff was friendly and facility was clean would rent from them again",
"date": "2020-03-25T17:39:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kewan, for the 5 star review! Your kind words motivate us to continue providing top-notch service.",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c7077954-7d0b-43d1-bb26-c3585af3cd64",
"author": "Free Free",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKt_yMlKCc5P4cfZ3LOgJ5D3NJnZQR0WgHegBQLrZBLpkxJVQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Incredible and friendly staff.",
"date": "2020-03-22T15:26:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, for your positive feedback! We appreciate your kind words about our staff at Sunset Expo Self Storage. It's our pleasure to serve you!",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0509e7f3-4d83-42a4-93ee-23305753a471",
"author": "Rex Hime",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFPUTSOZeZhgq6v5fKi168xfFgDdFutn9XKMerpRIFC_yjtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is fantastic. He goes above and beyond to make our trips to the storage facility a great experience every time. We have been here for years and he stands out from the crowd.",
"date": "2020-03-13T18:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Rex! We appreciate your loyalty and are thrilled that James has provided you with exceptional service.",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a9ae253-fd8e-4338-b6cc-546939b3f465",
"author": "a",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaU3vc4zzoyFTc4Y70cHh9il4Wi5clLK6B7K572VgwtQnU6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic service! James was excellent!",
"date": "2020-03-13T17:06:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We're glad James could provide excellent service. If you need any further assistance, feel free to reach out!",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12837cab-80ea-49e3-8353-06cc2d0f5ada",
"author": "Rex HIme",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxueT7TcfysR_nruC3uK2Ho1O4BA2lP_sPAldw0B9RlWjBSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place great employees...wonderful!",
"date": "2020-03-13T17:06:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rex, for the stellar review! We appreciate your kind words and are happy to hear about your positive experience with our facility and team!",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3722a0db-3edd-4cb8-a67d-82739e9bc579",
"author": "Margaret Chapman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxSSiuCLHceHd4YpALgyYstxwC-OCfOHQ-IHDT1Xhqsnr--Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is awesome. Penske rental went smooth...",
"date": "2020-03-07T22:08:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Margaret! We're delighted to hear that your experience with James and the Penske rental went smoothly. If you need any more help in the future, please don't hesitate to reach out.",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02693cee-d86b-4f6f-8f8a-442c992f753f",
"author": "crystal horvath",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQ4-nYA27gFMIPXfy1STzogFg4sQ_QGs38CIIedlUaczf1KYS1gQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have been there for at least 5 years. And i love the price and location. Secure and clean",
"date": "2020-03-07T21:54:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Crystal! We are glad to hear that you are happy with our facility. Your satisfaction is our top priority. Thank you for choosing Sunset Expo Self Storage for your storage needs.",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "cf36da5a-bb70-4d43-b303-8a3e94cfaa31",
"author": "Michelle Richard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3vsWo_VR52iXFQV5J2k82UlhhFP8Mr8Mx7G8pIYAJrjV4d628=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is very friendly and helpful!",
"date": "2020-03-07T18:52:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for recognizing James and his great customer service at Sunset Expo Self Storage, Michelle! We appreciate the positive feedback and 5-star rating. It's our priority to provide excellent service to all our customers. If you need any further assistance, feel free to reach out.",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ae37c9d9-1372-464f-bb98-2e3c233ba4da",
"author": "Torey Lang",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcekzJVsa0EuU-a1ivU47muppd6Dq1pXRfuQch2Yn30JzF1PUO=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-03-07T18:50:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Torey, for taking the time to rate us 5 stars! Your support is greatly appreciated.",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3205a357-74fe-4df6-ab96-2a10c8340a03",
"author": "GU Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfB0c-MYnjSLEOXN8Fi-v7fdRVVns_il4GKho1uqoHH-iEpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was super helpful and professional!",
"date": "2020-03-01T00:11:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback! We are thrilled to hear that James provided you with great service. If you have any more storage needs in the future, don't hesitate to reach out.",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3962fdfe-7723-47d3-82f0-065673f110d5",
"author": "raúl Gonzo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_1AVWl3XaF-bsw1PfKk1TZFXw9MDOwsV6dWhfOHp0E1B8xwld=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is the man! Such a nice and friendly place :)",
"date": "2020-02-29T23:23:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Raúl, for your kind words and the 5-star rating. We appreciate your feedback and thank you for choosing our facility!",
"replyDate": "2025-11-20T18:47:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "328d331e-3772-4654-b66d-6122e518c5b6",
"author": "Rose",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFxrOx-jr6KaHPW1YVT6adPXjmgMU4cciF4kwCH1Gkcye6PFE9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Manager James Horovath displayed exceptional customer service. Super friendly area accommodating.! The modern building had a strong security system. It was safe, ultra clean and conveniently located off the freeway. I got a great deal and it was reasonably priced.",
"date": "2020-02-29T00:37:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rose, for your kind words and the fantastic rating! We are delighted to hear that you had such a positive experience with our facility and team. If there is anything else we can assist you with, please do not hesitate to reach out. Your satisfaction is our top priority!",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "1820b11e-2841-4658-a553-abc013fa69b4",
"author": "Jack Matthews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIT86YrkkLjjOOF4GgQKZl7PpTNV1FV61f3HO4uPq-gLtIckg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We",
"date": "2020-02-27T20:02:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jack, for the 5-star review! We appreciate your kind words and your support.",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5cabefc4-579d-4bfb-8782-9dc70db46353",
"author": "Tony Ewald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpxD3Q9_6zVEDVLkMjyY9ByI7F8oq21PjClOGg8ZawdVmU7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is very professional at his work and for that thank you. Facility is clean and secure. We love the location and price. 5 stars",
"date": "2020-02-27T02:15:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tony! We appreciate your kind words and glowing review. We strive to provide the best service possible to all our customers at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "0b00c1b9-408f-4c28-8284-ae67bcf9c366",
"author": "Chelsea Bills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrMNKuxqgsE6BcU0xV02XZLhtByRtwVAeO_lZICqqq-vW0eQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-26T16:55:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Chelsea! Your satisfaction is our priority. We greatly appreciate your support.",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ef1e64a-8fc9-4a4c-a407-6ef29adb6e89",
"author": "Jesse Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUOMCvMc-2-gY5TRKdcZc3qCNLsa3BYVyW5bXEkNV2wlJ3bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-23T03:15:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jesse, for your positive rating! We are pleased to hear that you are satisfied with our services.",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e428185-fce4-4ed3-b66f-82009f92dad7",
"author": "Kimberly Snadow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuaTAqm7l70cSl6gcLp5oa-FWclD-r0fQNtuVbu_jRteV7Cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve had a unit here for years and absolutely love the service. Crystal and James are amazing and are always super helpful!",
"date": "2020-02-22T20:21:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words and positive review, Kimberly! It's wonderful for us to know that you're happy with the service we provide. Thank you for trusting us with your storage needs!",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "56b7c9b9-8fbd-422b-b605-ddc69101a98f",
"author": "Louise Mcatee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKYPTpQ4cz_Z3fN3E-k7yQhq87oX7AHNk8ahSnCGao2sd5ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-21T22:51:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Louise, for the 5-star rating! We appreciate your support. Let us know if you ever need anything.",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9a8e65d-2c67-443b-8e51-998cb3385d13",
"author": "Angelique Durden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIagYv4zedsbv3GiOrQEjs8HJuqnAudhBktXbxK9T4QRcjAOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "James helped me in my time of need! I had to pull over into his parking lot because my truck was overheating. He did some troubleshooting and found out I was out water, he was kind enough to put water in my truck and sent me with a jug of water very kind!",
"date": "2020-02-20T23:04:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's wonderful to hear, Angelique! Thank you for sharing your positive experience with James at Sunset Expo Self Storage. If you ever need storage solutions in the future, we're here to help.",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "ab7cb4cd-f58a-4f48-a93a-6e54dec1d061",
"author": "J J",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgXI1moWEehc0urDFPV4kxjGLlF18DnED7ZVuS4BfTH46GLfySZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a unit for about 4 years. No complaints. It's a clean and secure facility with easy access. I have been unpacking my things and they are in the same condition as when I stored them. =)",
"date": "2020-02-17T18:33:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jeri! We are pleased to hear that you are satisfied with our services and your storage unit. Your feedback is valuable, and we appreciate your positive review!",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "afa1bed8-e95f-4f03-ae0a-ab015105a038",
"author": "Franchesca Sonoyama",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ99eOXC2IMSW8CCt22PhvhfIAjPjnRab6RjRCUzA7167vSvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facilities are great. It's gated, there are available flat beds which are extremely helpful, and James the manager is very friendly and helpful. Highly recommend IN Self storage. Thank you!",
"date": "2020-02-14T21:50:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Franchesca! We are glad to hear that you had a great experience at Sunset Expo Self Storage. Your recommendation means a lot to us!",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "16382566-ac4e-441a-9963-ce25667ed364",
"author": "Maria Gutierrez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH5zeBfH4W6IwsaNaq_aLnsOWuUyIA2Lpago7Pmsu9pcewTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility. The storage facility is very clean and secure. James is always very courteous and helpful.",
"date": "2020-02-13T00:05:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Maria, for your kind words and the 5-star rating! We are delighted to hear about your positive experience at Sunset Expo Self Storage, especially with James! Your feedback is highly valued.
",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "99f80820-3a0c-4bdb-9696-9ff49125f48a",
"author": "Nancy Axford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2DfRGlV0G_rl-L7i4Ew_33tP05ix-PzBlUaqj5z15lGusVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and enthusiastic staff. James has been very helpful to me",
"date": "2020-02-12T03:21:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Nancy! We are thrilled to hear that James has been helpful to you. Your feedback means a lot to us!",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f6acf703-179b-4db3-ba99-dcfdf751e1fb",
"author": "Breese Remele",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUorP3jWTbqiY2x2Uis7K3r1hvTvlP0NVNMb0MDI4AoJo1XQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We’ve had a storage unit here for many years and have been really happy with the facility and the service. I really appreciate James checking in with us to make sure everything is ok and going out of his way for us.",
"date": "2020-02-12T01:20:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the fantastic review, Breese! We are delighted to hear that you are happy with our facility and our service. Thank you for choosing Sunset Expo Self Storage for your storage needs.",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "600778db-203b-43be-bf94-8e19b75b841f",
"author": "Mike Burnsworth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnonry3tP5cDoBhUiXegzljV9PTF_j6ggbKEa5M1tdxKaM9mp-=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was very professional thank you for the straight forward prices and no hassles",
"date": "2020-02-11T21:55:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Mike! We appreciate your feedback and are glad you had a positive experience with James.",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5859a938-5346-4bfb-aec3-ca0df80cb8d4",
"author": "Matt Rosa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzqGI0OAhM_KjtLBJA0zapmiA3aR7YNR2z_0tF9n-iuSN1rsk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-11T19:19:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Matt, for the 5-star rating. We appreciate your feedback!",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "93697cce-20e4-4a12-815a-f4e0f86c0949",
"author": "Carol Leathers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDB6bXMU9bPwsVreaSB12jB2sTBS22xadgTW-5bT85zFiNqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "They have been very helpful when there was a leak in the roof.",
"date": "2020-02-09T04:26:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Carol! We're glad we could address and resolve the issue with the leaking roof for you. Your satisfaction and security are top priorities for us at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c950428f-8ade-4e03-99b3-fea04c646799",
"author": "Tree Bentley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9xznVcJ6F6LgKupItM0QWCVxd9Ljqrjvcm5Q5pKVjp0l9cw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place very helpful to our organization.",
"date": "2020-02-09T00:17:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Tree! We're glad to hear that our facility is helpful to your organization. Your positive feedback is much appreciated!",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "433c4918-9524-4ed8-8ced-02806439385e",
"author": "felipe alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7Pf90GfUxm3TI6D84-5Q2An4jR3NQBcn4D2X5E6ybd6M0UQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was great very professional",
"date": "2020-02-01T17:49:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Felipe, thank you for your positive review! We appreciate your kind words about James.",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e8189812-cc2a-44b2-900f-9aede48a37b6",
"author": "Anthony Canales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLp9W7Q4pWbRoSusNI-HcOOL0u48QR3ZO-Viw6OruOdyb6hwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-01T03:54:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Anthony! We appreciate your support.",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "beca12b0-5f83-44f1-aab6-b515b4b12dbe",
"author": "Steven Derochie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5ASmGhzF2FMoAdPL-p94M3sZupsnsClpeCnytrOFtLqeVzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was very professional.",
"date": "2020-01-31T21:41:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Steven! We're glad to hear that James provided you with a professional experience. We appreciate your positive review and your business with Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "86fa5653-17a1-436e-b60f-1d17e577df5d",
"author": "A Couple Great Movers In Sacramento",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWK6t5iyX0UUyaVus3lWm2kVcJBXEKZMX5k3k1jPd7pF6UNsls=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-31T18:23:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating! We are delighted to serve you at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d9f47ffd-99d4-450b-9a42-020f3197efe9",
"author": "Vance Regan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrmLRZVkkEnAQxqAtDY9kB4XpvCmkRGmoJRLBA6_woekH3ZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional manager (James) who is highly organized and personable. I’m very pleased to rent space there.",
"date": "2020-01-30T21:31:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Vance, for taking the time to share your experience with us. I'm thrilled to hear that James has made a positive impact on your renting experience. We're delighted to have you as a customer!",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c47d8bd-2a3d-4e85-8aa0-a8508a66f689",
"author": "CCAC CCAC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWZTW5ms5KqFff4-BGCpzL6HzIxkC5jvrzri9ksVq0gtNP0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff has been more than helpful when we had to change the contact for our storage. They always answer the phones and are very friendly when we visit our storage.",
"date": "2020-01-19T18:37:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We are so glad our staff was able to assist you effectively. Your feedback means a lot to us!",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4d1f2ae8-4a43-4101-b548-db0e488ab8c3",
"author": "Alejandra Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIivwznQWkJGpdsQlap_59Te-66lS4j3K1C0Xwuf9xsT35gkbbxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "He really nice and helpful",
"date": "2020-01-19T04:16:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alejandra, thank you for your kind words and 5-star rating! We are glad to hear that you had a positive experience with our team. Thank you for choosing Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c80e8afb-4162-4527-afd7-1290e4e48321",
"author": "Robert Boyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvgIV7JXcFwMjQZpM-2M6X8svFblUUQpTXsdFtDezinMwwA9Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Your Office Manager is personable, very efficient and my business is finished very quickly every time I have any interaction with her.",
"date": "2020-01-18T23:09:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback, Robert! We're glad to hear that your experience with our office manager has been efficient and pleasant. We strive to provide excellent customer service, and we appreciate your business.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "53691969-2aa4-49ec-9783-43f2d23160c6",
"author": "Diosa Lynn Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyfPRT8YG7zJYFAiUYUgWHrY1icBqXc3fE0fLafGBuiI9kvIY=s64-c-rp-mo-br100",
"rating": 5,
"text": "It clean and closed off from the street. Traffic Is a bit much but it’s only because It’s close to the freeway entrance and I always need to go to my unit at 5pm on the weekdays.",
"date": "2020-01-17T03:34:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your feedback, Diosa! We're thrilled to know that you find our facility clean and secure despite the traffic. We appreciate your 5-star rating and your business with us.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0d9c4f74-aa7a-46fd-b619-f264fa9dfb1d",
"author": "Connie Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4KnYyuXfWgdjUc897GtQT0Kx9IBwXcvPaj4WE-PxiOSRzYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have several units I rent here and am always happy with their wonderful customer service, their prices and the cleanliness of the property! James and Crystal both make every single transaction with them so easy. They are always super friendly and helpful!",
"date": "2020-01-17T01:20:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Connie, for your wonderful review! We are thrilled to hear about your positive experiences with our customer service team and facilities. Your satisfaction is our priority, and we will continue to provide top-notch service for you and all our valued customers. Thank you for choosing Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "60b5bc23-c2f3-49d4-a138-7c2c84fb0be4",
"author": "Juan cuevas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ72fZQ2hYpJoWK6bEzt7ZqCzOeJ7Izr8b5BkudGRLWeLX4jQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-16T17:40:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Juan! We appreciate your business.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bdbec08f-558a-4482-b9b0-11428eb1f37d",
"author": "Bobby S.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAlKJHFvhq0Nqdcf-VNh8SDshhskoeCt6txWasYIvKzJFm1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I put off finding a storage unit until the week before I was moving out of my condo. I drove to Public Storage and was disappointed to find that they did not have any indoor storage spaces. I was about to give up for the day but decided to drive by IN Self Storage-Expo and was so happy that I did. First, I noticed how very clean the office was and when I was shown a storage space I was happy to find that the hallways were brightly lit and very clean as well. Second, James is FANTASTIC! He takes pride with where he works and the service that they provide. By the time I was finished I felt confident that I found the best storage facility in the city. Third, I was quite surprised by the cost. Not as much as other storage facilities. I've not moved my belongings in yet, but so far I highly recommend IN Self Storage-Expo.",
"date": "2020-01-16T02:36:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your detailed review, Bobby! We are thrilled to hear about your positive experience with us at Sunset Expo Self Storage and are so glad that we could provide attentive and quality service to you. Our team, especially James, takes pride in maintaining a clean and safe environment for our valued customers. We appreciate your recommendation and look forward to having you store with us.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "neutral"
},
{
"id": "a210cea2-bf2a-4d92-80a7-7298a1504abc",
"author": "Tony Roraback",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlmzfTIAcUCa13AWNqVPKMtMoYsrMJUMHTDe490XgNPJuNjLZ7=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-15T19:16:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tony, for the 5-star rating. We’re glad to hear you are happy with Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1593710-869e-4dba-92c1-b848a8648356",
"author": "David Weston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ7573LQJ1yav4yCaAkHmfdbbSHkRaKZfRhDmHzeE8C7RVZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-13T18:00:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, David, for giving us a 5-star rating. We are glad you are satisfied with our services at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "83d9441d-8dd5-4bfb-867b-0f0bac78a2fa",
"author": "Delta Managed Solutions",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-YEFkdmMfIpAoF6Wm1OQgFlaZ2nqutiX7F5xp59kLobwrHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-12T15:17:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We hope to continue providing you with excellent service at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "931fe861-a938-4b31-ba5e-d753706ab442",
"author": "Francisco Lomeli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9bVk13k4eTZlEtBhRCETVbiRC-WzfXhi6J7R_xu0XsVyilw=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was amazing with helping me save money by combing my two units into one bigger one. Thanks again!",
"date": "2020-01-09T21:44:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear that James provided excellent service and saved you money! Thank you for choosing Sunset Expo Self Storage, Francisco. Your 5-star review is much appreciated!",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e1b48b0-7c57-4783-9d76-4d74f4f7f338",
"author": "Alex Wieczner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyC6ebdwy0thvfisgrSG-xXeQ0qxLmP8EfbHaUzfdSR1-cbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and location. Safe and clean.",
"date": "2019-12-15T20:40:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alex, for your fantastic 5-star review! We aim to provide a safe and clean environment for all our customers. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "62ff4e5c-1e5b-443c-a260-eb96277702d3",
"author": "courtney Camario",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXHnKEusZopEyN77_x9bYysKy54s_RbO2nND8TxG1FwK5AyTHoDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just have to say the site manager James horvath has excellent customer service. He is always so helpful and understanding. Every time I need help or their is an issue he is always on top of his game. I appreciate his hard work. Thank you so much.",
"date": "2019-12-14T23:43:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with James and the fantastic review, Courtney! We are thrilled to hear about the great customer service you received. Your kind words mean a lot to us and we look forward to continuing to provide you with excellent service at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "1f829c06-4c2c-4684-a05c-548f92fb63ee",
"author": "James F.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsTN_GiBLeOxfExzz5Bnoe0-7oKaYm_gLKuW1uWhLIO4axIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super clean place. James is helpful and friendly.",
"date": "2019-12-14T21:12:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, James! We're glad to hear about your positive experience with us.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "deb99dbe-36eb-44c2-b9e5-369f2bb4ccbe",
"author": "Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYDfi7AIurOEFoXHMC8GkouA4fvWfZXklm5ll2bLsXorljZ7U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and secure. James is a perfect manager. Always helpfull. Thanks.",
"date": "2019-12-14T21:12:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jordan! We are glad to hear about your positive experience with James and our facility. Your kind words are much appreciated!",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7f952ef0-fa22-4ed4-bd8b-a95f1a045c06",
"author": "Andrey Vasilkov",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlL1SBJV_DQ9Gordw6cDyY3j5lNV5FtZK14Os-VKZzvlI6mQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-30T20:49:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Andrey, for the 5-star rating! Your positive feedback is appreciated.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7586736-dc20-4932-b74c-7d6ab9949e37",
"author": "Paul Vasilkov",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpqq4WsPHm7RKmTH99zSXL8EbXz02AD4x3cJZc2sE0AmNsB8WRyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-30T20:43:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Paul, for the 5-star rating of our Sunset Expo Self Storage facility. Your feedback is appreciated!",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef61b0c8-2b80-44be-8868-63f02e0c7d78",
"author": "Dan Ly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7QpeBB92pxSZaWPzO0aJeyEiCCL7rLStYBsBOcKZm2cpnjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-27T06:36:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Dan! We appreciate your business and are pleased to hear you are satisfied with our services.",
"replyDate": "2025-11-20T18:47:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7ec74b4f-a237-4542-816a-9c1a955e5f61",
"author": "Chris Lockwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvUOWGGWkVAVorAKadMondezZ0poJN3QRZFCp2AqgO3pn2AA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-25T06:33:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chris, for the 5-star rating! We're glad you had a positive experience with us at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce50629e-7354-4414-a03f-f3a363257b4c",
"author": "Amber Castaneda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzihj6GzIJKancnyIuzEIUv0QgcdX0RkwF5w0g0o4xhhFBndr4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-25T06:30:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Amber, for the 5 star rating! We appreciate your support.",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8da0e20b-d20c-4152-a884-d9ea4e9cebe6",
"author": "Jessica Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVw2VUT37J7KSX-GYlw6y0Q9err5V2avyALXRijYuaBUQTfv1VImg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So friendly and helpful! Personalized and thoughtful service. Thank you!",
"date": "2019-11-23T18:25:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review, Jessica! We strive to provide personalized and helpful service to all our customers. We truly appreciate your kind words and high rating.",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "24862f23-245f-477f-b122-81333fac67ce",
"author": "abigail tirabassi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFL_pi1GaEHRMK46ReK9ZFpaEELCXAxJ5B41ken1d2Qbce1R3p=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is great thank you for everything he was prompt with everything ! He even had a Lyft driver waiting for me when I got there ! I rented a cheap spot for my car for going out of the country :))",
"date": "2019-11-16T20:28:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Abigail! We are thrilled to hear that James provided great service and went above and beyond to make sure your experience was top-notch. We appreciate your business and hope you have a wonderful trip out of the country!",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "60c39c4e-a3f7-4ed9-8071-210498bfdbe2",
"author": "Ben Rosiu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLg2pFkAB0W45VDCRVNWY3ZHLi_u89CDnI7MBhC4i0T7SnxjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I like the service here. They get you set up quick.",
"date": "2019-11-15T19:10:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Ben! We appreciate your feedback and are pleased to hear you had a positive experience with our quick setup service. ",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b76ce900-9870-4f30-b25b-bee4ece0934c",
"author": "Jenny R",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7m2cn1iPkubraZSeQXgOYIG8NSa8jW-vf2LzxQ-P2dUWN-aQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, clean and secure. James is great! Definitely recommend them!",
"date": "2019-11-15T19:07:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jenny, for the glowing review! We are delighted to hear your positive feedback about our facility and our staff member, James. We truly appreciate your recommendation!",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "4a5f3552-c1ef-454e-97cc-e80cfcb5eb18",
"author": "Marina R",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuebMCEwbTpnkoK_qI5l3ZGA8kjhBUYGip0sAJSAH-hNU_MA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service.",
"date": "2019-11-15T19:07:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Marina, for your wonderful review! We take pride in providing excellent customer service.",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f06c8fae-0d0a-4e87-98b5-9cc36689f9c2",
"author": "Jeffrey Sweat",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcyyajh1ujsBvBqW0Z30sFYr_quSGRKnRkMTxIzmjuLNVYGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is the man! The facility is immaculate and extremely secure.",
"date": "2019-11-14T18:25:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jeffrey, for your awesome review! We're fortunate to have a great team and strive to provide a clean and secure facility for our customers. Your feedback is greatly appreciated!",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "cd4fc5d5-fac0-4344-ac35-cdfaad374a87",
"author": "Santana Chalais",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISNmyuXCsw_3-gtzA5N32Eu38gtSgeHRzwoBiexYOTabmUKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Happy wonderful staff. Very clean.",
"date": "2019-11-14T02:30:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Santana! We are thrilled to hear that you are happy with our wonderful staff and cleanliness of our facility. Your positive feedback means a lot to us!",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "deab9485-098a-4d92-b23d-a5d7ce50328c",
"author": "Edward Kopta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0rnJVb-SLR3mw39ElQdJP4-cTz1_TdvIuLP41iQ7fnIe38g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a wonderful experience renting a truck here. James even opened the door early for me when I got there quicker than expected. I'd do it again if I hadn't just moved away.",
"date": "2019-11-07T00:41:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us, Edward! We're glad to hear that James went the extra mile to assist you. We understand that circumstances change, but it would be our pleasure to help you again if you move back into the area.",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aaa554d9-56d0-405a-a08b-0eb6d16d92f4",
"author": "Tattoo Lovers Care",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIVAuFCO3Ykcl0JX7vfmOYAEwTIztdDcpEmmd4Q5YOEc2y9fs=s64-c-rp-mo-br100",
"rating": 5,
"text": "These guys are the best. James is incredibly helpful and friendly in supporting his clients. Highly Recommend the facility",
"date": "2019-11-03T01:10:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review! We're thrilled to hear that James has been able to provide such excellent service. Your kind words and recommendation are greatly appreciated. If there's anything else we can do to assist you, please don't hesitate to let us know. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "835c4dca-15f6-4338-9fc1-9242ba813f85",
"author": "Tanya Connelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXbnZmNqWjrmcAEiAhTl1yqgTvUbrL82JFeWa8CK1Vg7mILhVy_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "So helpful thank you! Fair prices and best part my stuff is safe and secured!",
"date": "2019-10-27T00:56:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive feedback, Tanya! We are glad to hear that your experience at Sunset Expo Self Storage has been pleasant. Your trust in us is greatly appreciated.",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5c02db87-68e2-48ac-aec9-2e3f7dbba77f",
"author": "Nor Bear",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfPg9QA90jmTxCl4MENHg0QvXTPJ6mbsdK64MaahRoi4FcyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, super clean and staff was very helpful!",
"date": "2019-10-27T00:49:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Nor Bear, for sharing your positive experience with us! We strive to provide a clean facility and excellent customer service. Your rating and kind words mean a lot to us. Let us know if there is ever anything else we can assist you with.",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3b4923eb-d0ec-49d4-8585-9482a302496c",
"author": "Tamara Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnxiKvLAdUaYKGaYdJqthbV8RsJyt-SxnCgQ0LPZ3Y7qEGdc6S9Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "James was wonderful!!!",
"date": "2019-10-26T16:51:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tamara! We're delighted to hear that James provided you with exceptional service. Your compliment will be shared with our team member as they love hearing positive reviews from our customers. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "10e64123-1408-4d48-8880-4cdcc20aeb93",
"author": "Triniti Cherry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlyFeqj4jwwIIOuAKtxNLhiOfIweXHIwmPfFx539q2UvlGYysxJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-26T00:33:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Triniti, for the 5-star rating. We're delighted that you had a positive experience with us at Sunset Expo Self Storage. Let us know if there is anything else we can do to assist you.",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "339c29b7-b4cd-44d0-8ba5-ef2e8452da68",
"author": "Noelani Hostek",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGFjX1e0esmDycjXPqhm9b6TCTUf_nAJklpSATv2t8nlrCZSEVyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Handled rentals of Penske vehicles very professionally, and were quite helpful. Explained procedures and answered questions well.",
"date": "2019-10-25T17:26:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Noelani! We are glad that you had a positive experience with us. Your satisfaction is our top priority.",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8aa19605-b936-40a0-93c3-9b91704043e8",
"author": "Armen Melikian",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3le0tVQ7XfvBA_Xaq4S1BglL-Kr3UkEUgRXlbMoGGwt4rKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "A very clean, secure and well maintained facility with great customer service from James.",
"date": "2019-10-22T16:57:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your awesome review, Armen! We are delighted to hear that you had a positive experience here at Sunset Expo Self Storage. We are committed to maintaining a high standard of service and security for all our valued customers. Your kind words for James will be proudly shared with him. We appreciate your business and the confidence you have placed in us!",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "b0b467a7-7c64-45b1-b558-22742ca384b4",
"author": "Erika Schiff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQVw7jVDbedGNdrD9qHcBkssDqEjSi0ZjHUAiWdNmOBD5_dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hands down some of the best customer service I have ever had. James is wonderful! He was super friendly and helpful! The facility itself is super clean and is secured! Thank you again James!",
"date": "2019-10-18T22:37:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Erika! We're so pleased to hear that James provided you with outstanding customer service. We are delighted to have met your expectations. Your feedback is greatly appreciated, and we look forward to continuing to provide you with a secure and clean storage facility. If you ever need any assistance in the future, please don't hesitate to reach out!",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "80539419-af90-4f55-94a4-20d327c54640",
"author": "Moving Day Inc Moving Company Colorado Springs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8hkGObFz1DACqZwcsaoLFIJPvrgMivSKOTSyF58BwrzUlHF45=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was very helpful. Nice location.",
"date": "2019-10-18T00:16:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review! We're so glad James was able to assist you effectively. Your satisfaction is our priority.",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "72fdf11c-ce2b-4862-b601-326a8f2f9940",
"author": "Nik Maria",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeLyQc901sEl_vfSPYgkd9PnUZPDnuzA9cdryxH9qhVU_3Fg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service",
"date": "2019-10-16T19:13:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Nik Maria! We always strive to provide excellent customer service, and we're glad you had a positive experience with us at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d91ae3d7-14e0-42a0-a9d4-63651254cc34",
"author": "Eric Bright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_CnwPKb6qkjGil1ofceoLEAmLFQHWv8BeJ64pDm0pqpQAVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks James",
"date": "2019-10-10T01:55:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Sunset Expo Self Storage, Eric! If you have any more feedback or need assistance, feel free to reach out to us.",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb4141cf-105f-4aef-a4f1-9fb3391af142",
"author": "Juki Mushashi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIHkFBDoN3rCF1Phzzm69_A9uvm2BlB1cQB4XTS4hQAV5ZyUc=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is actually pretty clean and neat. Their customer service is awesome too, and they attend to every need. I haven't had any problems with the room I rent to store my things. No bugs or anything.",
"date": "2019-10-07T16:55:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review, Juki! We are thrilled to hear that you are happy with our facility and service. If you need anything in the future, please do not hesitate to reach out. Happy to be of service!",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f01e44a8-7287-40f7-9ac3-b6b495e5796e",
"author": "Kai Saux",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9AECbu9Dmi1cBWQF70INMyH2F-OEcbfv842r1ncd3lj5MxMd3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Omg Lord.... The price is right like Bob Barker and Drew Carey all in one. Secret location. I never knew this place was here. James is such the man eater. His storage place is nice. Climate is perfect for my long held treasured everything. My house is here now Come here and you won’t disappoint at all",
"date": "2019-10-05T03:16:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kai, for your enthusiastic and positive review! We are thrilled to know that you have had such a great experience with us at Sunset Expo Self Storage. Please let us know if there is anything else we can do to help make your storage solutions even better.",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c7ffc9fa-e5eb-4297-95f5-baedf6c9d2a7",
"author": "Randy Bradshaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXm6zl86MbX0yhZNVipJIilojUENRu_OMwkrSxJCfw0M5-SmAGB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Very careful with parked vehicle. A++++ Recommended to all.",
"date": "2019-09-29T00:28:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Randy! We are delighted to hear you had a great experience with us. If you ever need storage in the future, we would be happy to assist you again.",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "e4765ce8-2259-4c31-b209-9492bd6af0f7",
"author": "Elizabth Acosta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfWTWcw_dojYvvLQ3WBIT8uzoX5EZJzVmqFQLpfTaaEWmu8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. James was exceptionally helpful in assisting me with our account and invoices for the storage.",
"date": "2019-09-27T22:03:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Elizabeth, for your kind words! We're glad to hear that James provided you with exceptional customer service. We strive to provide the best experience for all our customers at Sunset Expo Self Storage. Thank you for choosing us as your storage provider.",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "86ef9bb9-3c05-4c76-b3c9-143426c53fed",
"author": "Clay_10_ 916",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXA9OK55KFFdbRLzpB6P_RpjtzksYbuSnKuMekuIbl1Bc52HPM2hw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good place thanks staff",
"date": "2019-09-22T04:22:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Clay_10_916! We're thrilled to hear you had a positive experience at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "029ea2a8-ff31-4025-9b63-3790efe4473d",
"author": "Valerie Goode",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtEfi_Z44wcUbFXIiWVw2e2JvGyKSiIhEetDrYKkktbtC5wTc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We just rented a unit. Staff is great! He seemed like a family member. Facility is clean. So far, so good!",
"date": "2019-09-21T23:00:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Valerie! We are glad to hear that you had a great experience with our staff and found the facility to be clean. If you need any assistance in the future, please don't hesitate to reach out. We appreciate your business!",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "08982366-91c7-472a-89ae-9d396c05a31a",
"author": "Joy Puleo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQCt4ZSPblgEGT-4CgSRtLFaxERjrZuQw2tkDEt4-CQWr9NjcvHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-09-19T03:22:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joy, for the 5-star review! We appreciate your support.",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f0b6d76-b511-4be2-a934-feaac0761935",
"author": "TJ Fraire",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVA_i_DeR57RqqmbIDiSz6NoLNkXk8WaDjPvmO_eJ8IDdGJYL4=s64-c-rp-mo-br100",
"rating": 5,
"text": "We feel Safe and Secure about being at the facility late with my wife. Thanks James for the Awesome honesty unlike other storages we have stayed with. Only staying temporary here but wish this was our home. 5StarsforJames",
"date": "2019-09-15T20:17:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review, TJ! I'm so pleased to hear that you feel safe and secure at our facility, and we appreciate your kind words about James. We strive to provide the best experience for our valued customers, and your feedback is greatly appreciated. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f2fe01f4-0437-4057-bfd8-09e157e79764",
"author": "JR Hansen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6fL57pvnjI5x7NTd8v9J0vEXmU2TB_okFV272MQaVQnGkpQ3O=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-09-13T17:33:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, JR, for the 5-star rating! We are delighted to hear that you have had a positive experience with us.",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4daa3ccc-eae9-41cc-a0bc-f9a3009e20fd",
"author": "John Moreno",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWHDLT0JhadecV_42yJKbRZzT_EQrxvCLRCSsTihgo743eZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-09-12T22:06:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, John! We appreciate your support.",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "df2df654-c257-4c05-95f3-9d81986c351a",
"author": "Anthony Hurst",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTBjlibXZEP_J1QHjAuTSIxq7wG9XaC2b2Tqv4WXqQEw_ofg=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is a great boss. This place is kept very clean, and secure. Thank you so much for being so kind on our move in. I will tell all my family about Expo IN Self Storage.",
"date": "2019-09-12T20:18:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Anthony, for your kind words and the wonderful review! We're so pleased to hear that James and our team provided you with exceptional service. We pride ourselves on maintaining a clean and secure facility for our valued customers like you. We appreciate your recommendation and thank you for storing with Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "eb9e65a9-54c5-48a5-9c0c-d54284409f10",
"author": "Sid Vicious",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGXmVyIQJhNi0Bri9Mw9cSOH8kURiCqwHmXxYK8G8Yxqp-hQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and welcome to facility\nVery clean grounds and building\nThanks!",
"date": "2019-09-11T23:55:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sid, for the fantastic review! We're glad to hear you had a great experience at Sunset Expo Self Storage. Your kind words are truly appreciated!",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "23450cc4-7a68-4a2b-b20b-07c30b362307",
"author": "Maria Raquel Kronen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUl3OlKQwXQnX9Op0KYpoqjqHc6fSLuvntbwaju3hTHVRofR9ex=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent facility. James is very friendly, keeps the place really clean and exceptional security. If you store with them, you will not be disappointed!",
"date": "2019-09-07T23:17:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Maria Raquel Kronen! We are thrilled to hear that James and our facility provided you with an excellent storage experience. Your praise means a lot to us, and we appreciate your trust. If you ever need anything in the future, please don't hesitate to reach out.",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "neutral"
},
{
"id": "f923d433-cfb4-447d-8dab-50808ac70bce",
"author": "Jason Osiow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKo8bwUX0awOzOPievvhd2fY7HV6gd651UAijVxUXawEoqsUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-09-06T23:25:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jason, for your 5-star rating! We appreciate your support and are glad to hear you had a positive experience with us. Let us know if there's anything else we can do for you.",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "633cd014-5e58-4898-93fe-2813201b24ba",
"author": "Kris Cowen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4dXDP2UeQKVtJbH3J7ze-sK4ypVlpM3xHzV9C2VBJTDrdCOFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kind staff, clean facility, reasonably priced and conveniently located.",
"date": "2019-09-04T21:15:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kris, for your positive review! We're glad to hear you are satisfied with our services. Your feedback is greatly appreciated. If there's anything else we can do to further enhance your experience, please let us know. It is our pleasure to serve you.",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "47d16e4d-bb12-4087-87df-c84d0b6852cc",
"author": "Csilla Csiszar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfS2deERZfTF15VB5EwSlLY5DHEClZX-cs3jKhRkTI_7xv_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is very informative and accommodating. He made our decision to rent simple",
"date": "2019-08-31T22:23:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback, Csilla! We're glad to hear that James was able to provide you with excellent service and assistance. Please don't hesitate to reach out if you need anything else. We appreciate your business and the 5-star rating!",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "035a0f2e-080f-4d3a-bd42-a865ec4f06d5",
"author": "Miguel Olvera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGZVA1tzJaoOetVM2Koy9DKmZP0K5MlcayNpIgTSJehEuC2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was very helpful and informative about the place. Gave me a quick tour and showed me how everything worked. I’m definitely glad I went with this storage facility. Especially with the indoor climate control so much better than being stuck in a hot stuffy building or burning in the outside in this super hot weather.",
"date": "2019-08-31T17:59:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Miguel, for your positive review! We're delighted to hear that James provided exceptional service and that you are satisfied with our indoor climate control storage options. Your feedback is invaluable to us. Let us know if there is anything more we can do to assist you with your storage needs.",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0063b10f-64a7-4832-b5b6-7bd6260e0e4f",
"author": "Kathy Cherry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnliKTTU8dPBvvQirtA4YlJ8O4AWQb04lqH8U64GTOoqSU=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is perfect, place is too and I'm staying here. Everyone please come see this place. You will not be mislead with all those other storage places compared to this one. Thanks guys",
"date": "2019-08-30T22:28:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review, Kathy! We are thrilled that you are satisfied with your experience at Sunset Expo Self Storage. Your kind words mean a lot to us, and we are grateful for your recommendation. Thank you for choosing us!",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4c6a0ee3-c862-4f8f-b51a-34de1e557d15",
"author": "Andre Richner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQlqIUewoAGKMPQGkfuFUAUSTBDtZJuPwEllJEJJskHOVmnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good deal! Good place!",
"date": "2019-08-30T20:14:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Andre, for the positive review! We are glad to hear you are happy with the space and the deal you received. Your satisfaction is our priority!",
"replyDate": "2025-11-20T18:47:21.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2581f298-d293-448e-b381-d0e38777ca45",
"author": "Meghan “Megs”",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJT-vO-wu6PFEKE5rIw9Pi3LHT_k9N5TX_Q23K00HSrStErxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "IN Self Storage is an awesome company to work with. James, the manager in Sacramento is friendly and kind and super easy to work with. Definitely the place to use for your storage needs!",
"date": "2019-08-30T18:39:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the outstanding review, Megs! We're glad you had a fantastic experience with James at our Sunset Expo Self Storage facility in Sacramento. We appreciate your kind words and recommendation. We're always here to provide excellent customer service and a positive storage experience for our customers. Let us know if there is anything else we can do for you!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5bdfea5c-4177-4f08-bf29-3addcfd178bf",
"author": "Kim Perroset",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9I6kwrZ_IL1n8eEKPEXzmlTEj_nybQIS3cdZuCChToeixTGDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storage facility was very clean and easy to find. James the manager was very professional and helpful. I would definitely recommend this place to others who are looking for a storage space.",
"date": "2019-08-29T17:52:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kim, for the fantastic review! We're thrilled to hear that you had a positive experience at Sunset Expo Self Storage. Recommendations mean the world to us, and we appreciate your support. If you ever need anything in the future, please don't hesitate to reach out.",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9cb455a1-24f6-4bf2-99bb-ea13e66f8e79",
"author": "A Poindexter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_oleXE_2g5-652of9n1IF47C2xoKYL4CLyTunl_0cQEXmR74M=s64-c-rp-mo-br100",
"rating": 5,
"text": "A lock for free, Clean place, Nice people and staff, Perfect location and Secure like no other place. You have to rent here to see the best storage in the city. Been to a few and this is by far the best. Ask for James he is Professional & Honest.",
"date": "2019-08-26T04:37:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, A Poindexter! We are thrilled to hear about your fantastic experience with us at Sunset Expo Self Storage. We appreciate your kind words about our facility, staff, and security measures. Your recommendation and mention of James mean so much to us. Thank you for trusting us with your storage needs!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "97798d8c-41c9-4486-8bff-6ac87a9a91f7",
"author": "Chris Stambaugh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEn8DsEFUfwGbfYKx-G7m1GPUUEqSqH2diEv0m79PPT_WXpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "THE GUY THAT RUNS THIS PLACE IS THE MAN! I'm a new customer, but, geez, this guy is so friendly and supportive. Great experience thus far!",
"date": "2019-08-26T01:34:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Chris! We're thrilled to hear that you've had a great interaction with our manager. We aim to provide exceptional customer service, and it's rewarding to know that our efforts are appreciated. If there is anything else you need or any feedback you'd like to share as you continue storing with us, feel free to reach out. Your satisfaction is important to us.",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e1c43d35-55c7-4d01-b52c-5ad8251f5035",
"author": "Matt Fanfelle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxd8dYDyq6Z0BxRj9We6_NklayL14Q7hyNoXlxjqOBRJ04Yw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-08-26T00:15:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Matt, for the positive feedback! We are glad to hear that you have had a great experience using our facilities. Let us know if there is anything else we can do to improve your experience further.",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6da1db4a-e3e7-4e88-a98a-81187d65e8ac",
"author": "Susie Dickerson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRUzvuF9IgI_u3uRqhEfhzhiaGcYy-qqlxlhm-rJmF3eCLPkY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people with excellent customer service skills!",
"date": "2019-08-24T05:42:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Susie! We're delighted to hear about your positive experience with our team at Sunset Expo Self Storage. It's always our goal to provide excellent customer service and we appreciate your feedback. Thank you for choosing us for your storage needs!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dfec88f4-502f-4025-ad78-c29583a115a3",
"author": "Erick Estrada",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7yumAO7nggf82Q9jLpd9uOG3YfUiH6tPZZg1_uJHchZa3DA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We’re a local radio station and James has been very helpful with everything we need. Thank you..",
"date": "2019-08-23T21:41:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Erick, for the wonderful feedback! We are delighted to hear that James has been assisting you effectively. We appreciate your business and look forward to continuing to meet your needs!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "053e3917-5d07-4aaf-959b-1cce10ba006d",
"author": "Michele Hillen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVduYpxZvFWkVZQ_ONuEg8ECYacgYWH_nFQ_P36LR6pJ9FLaQe_=s64-c-rp-mo-br100",
"rating": 5,
"text": "IN Self Storage Company is amazing and James, the manager in Sacramento is kind, extremely personable and puts the customer first. He takes great care in making the space rental a positive experience. He follows up with his customers and I am so grateful to the company for hiring such great managers.",
"date": "2019-08-22T19:29:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Michele, for sharing your positive experience with James at our Sunset Expo Self Storage facility in Sacramento. We appreciate your kind words and are proud to have James on our team providing excellent service to our customers. Thank you for your 5-star rating and for being part of our IN Self Storage community!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "49365a3c-da3b-4c11-8573-be21b7c22b88",
"author": "Zac Deloach",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXefhpR_B4N52GdeY86W-J4j06Hm4ObRPWXf_3CQ9joABAbiNNfNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility was very clean and secure. I would recommend the facility to friends.",
"date": "2019-08-22T18:09:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Zac! We appreciate your recommendation and are pleased to hear that you found our facility clean and secure.",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "553155b5-4c59-46b3-830a-b5474fb5ca55",
"author": "Serena Durand",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTDlBs-_tItj-4uzQTb2hevUPAOCkKdwdPVbivDCwQnlKkRGk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, well lit and good temp.",
"date": "2019-08-14T22:55:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review, Serena! We are glad to hear that you are satisfied with our storage facility. Your feedback is appreciated!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ea747c2d-8541-473c-adde-a705cd83e70a",
"author": "Rob",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKRk8D5fa3Q655vR8ijkOF6INfOjRNwPQTqndgWS4d2HA4KA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "James is very dedicated to his tenants and his facility he goes above and beyond to help us. Big Tyne to him and the owners of the In Self Storage Expo facility as the Nickel & Diming moto is very Big Tyne to our move in decision",
"date": "2019-08-14T00:53:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Rob! We are grateful for customers like you and we are committed to providing excellent service. Your feedback is greatly appreciated!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "733279b4-598b-42fa-a1d2-255ffc88d1ba",
"author": "Sheila Burford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQMh6TZiGH3mNb_MWRzs6E4UdroujHCsvWA4t0FQqgulS4kQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "What an amazing place to store ! Really enjoy Crystal and her husband James who runs this location . It’s truly a gem clean, safe, and friendly 😉",
"date": "2019-08-13T23:40:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Sheila! We are delighted to hear that you are happy with our facility and our awesome staff, Crystal and James. Your satisfaction is our top priority, and we're thrilled to provide you with a clean, safe, and friendly storage experience at Sunset Expo Self Storage. Thank you for choosing us!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f6928777-b33b-4cfd-a026-fbe06daf246f",
"author": "Brad Templeton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV87tNexaRvBOy9pNFX4Tx3Twvukis0BVUulUahyKIankQ5D7ckTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had this storage for a couple of years now. Convenient location, always clean and friendly staff. They know everyone who rents by first name and make you feel good.",
"date": "2019-08-13T21:52:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brad, for the wonderful feedback! We're glad to hear that your experience has been positive at Sunset Expo Self Storage. We appreciate your kind words and are thrilled to know that our staff has made a positive impression. Thank you for choosing our facility for your storage needs!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "dc45d7b0-e9ad-46dc-bd90-64e37f0f5d45",
"author": "Armen Melikian",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoyoXX8lvr8PbMuZmJsHPYYVdK4QdC9xgNiBawdT1TOL6y_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-09T22:00:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Armen, for the 5-star rating! We are glad to hear that you had a positive experience at our facility. If you have any specific feedback or needs in the future, please don't hesitate to reach out.",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7117e84a-5712-46cc-8106-4b10e56686af",
"author": "Tom Jensen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXhln5_gPQVn7sSbryEcXhxT-Kp4ykLXJN6iBmS29wvPdrNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-07T20:20:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Tom! We appreciate your support for Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6760e78a-3139-4c41-a2a2-3d2ad505e826",
"author": "Raymond Rios",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIklOQiOIWlEsu4eoRINfYhOS-rc7Ll0ybKPU-zpo0QOwpUAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a really nice facility. James will be the key to your move in. He made our move and experience very easy. He has great customer service.",
"date": "2019-08-07T20:04:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Raymond, thank you for the wonderful review! We're thrilled to hear that James provided you with excellent customer service. Your recommendation means a lot to us. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4efb6898-c1cc-43fa-93cf-27496434c0a9",
"author": "Michelle Wooner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgFqeQRCgd0IOCp2uNu8QXKNinVRCGMUgRCcwFV6cbK1RAXzOI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-07T19:36:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Michelle! We strive to provide a top-notch experience for all our customers. Your positive feedback means a lot to us!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c3d65cbd-78bc-4332-8eed-ef8939c96b61",
"author": "Dino Armani",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9OMormO0s3EwggUPjEJu2oMCrxTMXEaAkuqXlumQ9MH48aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've had storage units for quite a few years now with this location, and have always been treated well by the on-site managers - from Cynda, Crystal, and now James. Besides the facility being clean and properly organized, my favorite aspect would be the climate controlled indoor storage units. Dust free and always cool in the summer and warm in the winter. Once you've gone \"inside,\" you'll never think again about an outside unit!",
"date": "2019-08-07T18:38:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review, Dino! We truly appreciate your continued support and are thrilled you are satisfied with our services. If there is anything else we can help you with, please don't hesitate to let us know. Happy storing!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ff546520-1288-44d7-a90a-4c7cb1d9c9dc",
"author": "Brian F",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqQRUo_x325lgsiqHZ98ng6vx3pFdvdeWR8J_GRvfCOWzZ9qZ0=s64-c-rp-mo-br100",
"rating": 5,
"text": "James helped me with a Penske truck rental. Penske’s software had a serious malfunction. James spent about an hour and a half fixing the error. Despite his company making very little profit from the whole exchange, he showed excellent customer service and physical hustle to make things work.",
"date": "2019-08-04T00:01:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us, Brian! We are glad to hear that James went above and beyond to provide excellent customer service. Your feedback helps us recognize outstanding team members like James. We appreciate your business and look forward to serving you again in the future.",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9cbddad0-5863-4c66-991d-9a8699e4df86",
"author": "Amanullah Aman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyKm2ITQX9brJSmdE0xbAbs9vu-cAtO3vLkGAAE8lRqIJ9J7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr James is a very kind man and help full",
"date": "2019-08-03T22:19:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Amanullah Aman, for your positive review! We appreciate your kind words about Mr. James and are happy to hear that he provided you with excellent service. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b7be7ee-c9d9-4f7b-9806-e39ebbf1e5de",
"author": "George Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNx52bv3bNEWJUN6sS-Dj4zw5zTFvGZC6QvJlPrzVFXmT-PQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for the years here i have been very happy",
"date": "2019-08-03T20:39:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, George, for your kind words and for choosing Sunset Expo Self Storage! It has been a pleasure serving you.",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b23e27a6-69e0-4d43-bf14-cd9d522cfc5b",
"author": "steven Riker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9d4cDs6UVkglBzYdgaAD8X2YJZnrUQcIjW26cCXeOX7BBUaU=s64-c-rp-mo-br100",
"rating": 5,
"text": "The very best of a clean storage facility.\nJames, the sight manager, is friendly, honest, and completely awesome. He explains in detail of the storage facility. A 5-star rating !!!",
"date": "2019-08-02T19:35:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review, Steven! We are delighted to hear about your excellent experience with James at Sunset Expo Self Storage. We truly appreciate your feedback and 5-star rating as we strive to provide top-notch service to all our customers.",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ccceadc3-926f-4d41-973f-793af7941390",
"author": "Maureen Maddux",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD9RJOd_vzC_IZsAyEK3xvSDBSb9P74QD7d8pJi-6OEohXIarN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean and well kept. Super friendly staff. Indoor storage is great so my things dont get ruined by moisture and heat. Great people make it 5 stars!!",
"date": "2019-08-02T17:06:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Maureen! We're so glad to hear that you had a positive experience with Sunset Expo Self Storage. Your kind words mean a lot to us!",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c0354c13-f53f-4d53-bae9-db3cd91c9bf4",
"author": "Matt Huey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIf56G_TiY_fm90kQ4dro7UaRDqRNS_nU9Mp5WHKS_SRvC7uA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safe, air controlled and a great location to store your stuff. See James!",
"date": "2019-08-02T17:06:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Matt! We are committed to providing a safe and convenient storage experience for all our customers at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "ed54ee5d-1f8f-4580-a913-119792dbef84",
"author": "Jordan Weber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIARwEK2WM9JvSPzJq5tyyfgfq0ZeSNAcmpi_hMgTBt-i3pww=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is very nice and professional with us. Like his appearance and the time he spent with the tour and complete time spent. Thanks for making our minds up to be at this storage facility",
"date": "2019-08-02T00:54:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jordan! We appreciate your positive feedback about James and are delighted he provided you with excellent service. It's great to know that he helped in making your decision about choosing our storage facility. We're here to assist you with all your storage needs, so feel free to reach out if you require any further assistance. Welcome to Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "02a98e28-60d3-437f-90b0-f872e6b3b533",
"author": "Joaquin Dj Keno",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpmLOtDQO03hRC0W2pm_Euy3U1Ox9zauU3SntXIcqecXGXZ4yr7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jimmy James with the white frams is cool manager a real nice guy very helpful",
"date": "2019-08-01T17:23:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your enthusiastic review, DJ \"Dj\"! We are delighted to hear that your experience with our manager Jimmy James was so positive. Your feedback means a lot to us and we're grateful for your kind words. If there's anything else we can assist you with, please don't hesitate to reach out.",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2dae5283-d8ca-40a9-a69f-ee1546b1d0fd",
"author": "MrTonyStark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4CUnmAbWkeAeI701iQ1Qp7LzN-XVk1I2nvskliBPP8t0Wvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage place is perfect and James makes it comfortable as much as affordable for us. Free locks to all move ins.",
"date": "2019-08-01T17:23:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, Mr. Tony Stark! We're delighted to know that your experience with Sunset Expo Self Storage has been fantastic and that James has been accommodating. Your kind words mean a lot to us, and we are thrilled to hear that we could provide affordability and comfort in storing your belongings. We greatly appreciate your feedback and your business.",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5e3c82e3-24a2-405d-9e09-23bc88d3bc5d",
"author": "Robert Cale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKDZ9J04ueEq5_O5vC1ZsMCr1DVXZQO5YkGqZ-ONKKYAgSWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-01T16:59:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Robert, for the 5-star rating! We appreciate your support. Hope you are having a great experience storing with us!",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2a3c7cf-11e6-4934-92f4-d9ba97f35e91",
"author": "Kathleen Kehoe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6H4Kli7lzt1Cd8d-O9PjajQk-Vn9PlaNODAEFjj3dujblIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-07-31T02:33:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kathleen, for the 5-star rating! We're glad to hear you had a positive experience with us at Sunset Expo Self Storage. Let us know if there is anything more we can do to assist you.",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "860dffba-da6d-4f28-a63d-86f920d0b588",
"author": "Samuil Tuker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbaY4v2rgTczeGOWPfDry74zqJE3Dz5Wi3cLQk-WCUmBTLWsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Place is very nice and James is good manager been here 1 of years thank you",
"date": "2019-07-27T16:28:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Samuil! We are thrilled to hear that you've had a positive experience at Sunset Expo Self Storage. James appreciates the shoutout, and we appreciate your business!",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0b7ad2b-1d53-4f84-84a1-039d18153840",
"author": "Sharon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKADX9cWVw9luK_LpFpvE0eBH91vMYpJZH4WBFah8Y0xdomnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The concept of IN Self Storage's no hidden costs, unit locking system and friendly service made my experience very satisfactory. In and out access and safe surroundings made it very convenient. Thanks James.",
"date": "2019-07-27T02:22:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sharon, thank you for choosing IN Self Storage. We are thrilled to hear about your positive experience and satisfaction with our services and facilities. If you have any more feedback or need anything else, please feel free to reach out. We appreciate you taking the time to share your thoughts, and we are grateful for your 5-star rating. Thank you for trusting IN Self Storage!",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "440b7081-31fc-4714-addd-5f50ac702434",
"author": "Holly Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI64O1K60wpbT1fEenI6vmLy1yFFPjNVyohtHBiXsIli3k7cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service from James at the Expo location. He is always willing to go the extra mile to provide quality customer service!",
"date": "2019-07-24T19:10:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Holly! We are fortunate to have James on our team providing exceptional customer service. Your satisfaction is our top priority, and we appreciate your business with us at Sunset Expo Self Storage. If you ever need anything, please do not hesitate to reach out.
",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0bb8d75b-6dce-4380-a3fa-b7ad3016a847",
"author": "Bernice Sater",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOZPpwGPUcpswhvM1Hmo-XWZOVN7-VRw0C0dKiVkZFYKPnkGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "So happy with our service that your Manager, James, provided for us. Very clean and well-maintained. I would recommend this facility to anyone!",
"date": "2019-07-24T00:20:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Bernice! We are delighted to hear about your positive experience with our manager, James, and that you found our facility clean and well-maintained. We greatly appreciate your recommendation and value your business! If there's anything else we can assist you with, please don't hesitate to let us know.",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1437946c-0bf3-4eb7-a2a2-39cbfed22bf7",
"author": "Michael Mayda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPssmJumf2Rgq6NPEfzs3iwtjg96f56NTn3P1HkKYgRviTnjYi=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have been using IN Self Storage (and its predecessor's) storage units for over a decade now. The facility is always clean and temperate, their hours and accessibility are excellent, and the staff has always been helpful and pleasant. We could not ask for a better facility or service. Highly recommended.",
"date": "2019-07-23T22:16:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your high praise, Michael! We greatly value your continued loyalty and are delighted to hear about your positive experiences with our facility and staff. Your recommendation means a lot to us, and we are grateful for your feedback. If there is anything more we can do to assist you, please do not hesitate to reach out. Thank you for being a such a wonderful customer!",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "0a9d628b-61e8-40aa-8752-c236254a4886",
"author": "Marisol Chase",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkpycEK7OdlXVt31PlsVXXKAw-hufBlrC2-ZhYub5LVyljBRrjWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is a great employee, he is a perfect mix of personable and professional. This is an awesome place overall, I’m definitely satisfied with the service provided.",
"date": "2019-07-18T19:49:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Marisol! We are glad that James has provided you with great customer service. Your recommendation means a lot to us!",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5dbb479a-1743-4e5c-957d-7a5947c5430f",
"author": "Charlie Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXa2aqD7NGrFVv-D1DD14IzpmMI4m4Qy-Lb5SWn1Xskub91A=s64-c-rp-mo-br100",
"rating": 5,
"text": "An amazing storage facility. Very clean and I felt safe leaving my stuff there. James was incredibly helpful and there were no hidden fees. James helped us throughout our tenure and all in all I felt safe in the knowledge that he was in charge. I recommend this storage facility a lot and will 100% be returning!",
"date": "2019-07-15T12:33:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Charlie, for your amazing review! We are thrilled to hear about your positive experience at Sunset Expo Self Storage and that James provided excellent customer service. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "69cfad65-74be-4896-8940-187f87a3db93",
"author": "Brandon Zenuk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKK-JpEKzWpMfAXHXKNlW73Xzod8ewqpL3fYLH5Qt2zYSjOKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast!!! Easy!!! Secure!!! Clean!!! James was too cool his tour is really done with great hospitality. Me and my wife were in and out quickly Call them soon because no other storage rooms will compare. 5 STARS",
"date": "2019-07-14T06:29:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brandon, for the glowing review! We are thrilled to hear that you had a fantastic experience with us and were so impressed with James's hospitality. We aim to provide top-notch service and are delighted that we could exceed your expectations. Your kind words mean a lot to us, and we look forward to serving you again in the future!",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "20764982-58d6-4590-8b66-c7576ac22f36",
"author": "Chris M.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_6bW-QaX0DvdqXVsDvssyM0bj-7mGNtB7XJ-_5k-1BlRytw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My move in experience with James was great! He was very professional and provided me with great customer service when I inquired about renting a storage space. He showed me the different types of storage units to fit my specific needs and was very thorough when he explained the leasing contract.\nI am looking forward to doing business with him.\n\nSincerely,\n\nChris",
"date": "2019-07-13T23:19:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Chris!
We constantly aim to make the renting experience pleasant and efficient. Welcome to Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92a13090-1174-4dda-8753-80d0e3d04cb9",
"author": "Craig Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5XHSZH98J-3iq-YCxJJt4fectdWIgKOqt3icnZ7nqGP5TzUxz=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-07-13T19:11:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Craig, for taking the time to leave a 5-star rating! We appreciate your support. Let us know if there is anything else we can assist you with.",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b94e1ef9-fd47-4433-9794-cf6a7221ae9f",
"author": "Niah N.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkIqhOyXQxFmuY2t4f8gX2FqbCireQAWiSeHbfuuK6ZEaZCEc=s64-c-rp-mo-br100",
"rating": 5,
"text": "My husband and I had a great experience with James at in self storage. He really made us feel at home and welcoming and was very detailed about the entire process. This place has no hidden fees no surprises. Very straight forward. Thanks again James!",
"date": "2019-07-12T00:52:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Niah! We are delighted to hear about your pleasant interaction with James and appreciate your kind words. Providing excellent customer service and transparent pricing is at the core of what we strive for at Sunset Expo Self Storage. Thank you for choosing us for your storage needs!",
"replyDate": "2025-11-20T18:47:40.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f2cd3d41-e994-483d-9bd4-46e896d316ca",
"author": "jacob wise",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdLhZyPXHxyFHusffRleGJX7o9eTmCvXQeBlL_lm2ySP6yFe-7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome place and great folks thanks for everything!!",
"date": "2019-07-11T22:57:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Jacob, for your kind words and the 5-star rating! We are delighted to have provided you with excellent service.",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e108054f-7b7b-4005-be95-aedd41fb267a",
"author": "Robert Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgL4DHWF8_oUmPSrH_ksF4UfQo02TfuEbj9aJAI9yTIUDlZTmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place friendly staff highly recommended!! 5*****",
"date": "2019-07-11T22:52:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Robert, for your kind words and the 5-star rating! We are glad to hear that you had a positive experience at Sunset Expo Self Storage. Your recommendations mean a lot to us.",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a34cc7ca-f2c1-4e8b-8dda-018b76895262",
"author": "Sulochana Gir",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpzX_7c8yK6_NRW8RAYmQ1fjPkIFLtW7nP0w5TRvNxPZ5iXAgd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility and staff!",
"date": "2019-07-11T04:37:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Sulochana! We appreciate your positive feedback and are delighted to hear you are happy with both the facility and our staff! Hope to continue providing you with great service.",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7befc056-8155-4b95-8b38-e5298f545ff2",
"author": "Chris Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBKi_4AlIEVyDLNjq2TzrQswl3BBBOtQTACszNSMw0vfTH5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional looking place. James demonstrated his great customer skills as he walked us thru our move. The tour was amazing. Super clean and well lit lights. Thanks again the place is our new home for awhile.",
"date": "2019-07-11T04:03:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Chris! We are delighted to hear that you had a fantastic experience with James and found our facility professional and clean. We appreciate your rating and look forward to providing continued top-notch service throughout your stay with us.",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e6580259-d458-4524-b235-baf43f2430e0",
"author": "Nathaniel Shaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRaS1OEy1San1Dhm-7kgR4MkkYNQPLFT2xXw6-wFcoDUMjdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "James, the site manager, made the process simple and quick. He made me feel comfortable choosing that specific facility.",
"date": "2019-07-11T00:37:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us, Nathaniel! We are pleased to hear that James provided excellent service and made your storage rental process easy and comfortable. We appreciate your feedback and your 5-star rating! If you need any further assistance, please don't hesitate to reach out to us.",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f6fa7366-d139-44b3-b901-ac6b969a0f90",
"author": "Dia Saif",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcbRas1cQ72MMuwmyOXBcq8TZlBG86ApA3jjjJdW_OXvVT3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-07-10T22:55:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Dia! We appreciate your 5-star rating!",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d986e57f-143c-41cd-9440-0ee50d5ce5b4",
"author": "Nicholas Hannon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXp0ZVChVS1i6dtyudN1RrNjlqKifYtLLqsgfDTQbnh3yNAm5A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "James is one of the best Managers i've delt with. He made my moving hassle free and was very helpful in my time of need. Thank you for going above and beyond your job duties. This place is very clean and secure highly recommended. Thanks again!",
"date": "2019-07-10T01:33:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nicholas, thank you so much for your kind words and 5-star rating! We're glad to hear that James provided exceptional service and made your moving experience hassle-free. We truly appreciate your recommendation and are committed to maintaining a clean and secure facility for all our customers. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for storing with Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0cbbb6ea-2ea2-4c04-959b-3c5bffc12ef1",
"author": "dragnboy28",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0qZa03AdZ6Jru3EL2vTGYJeKIni8dUC4dYZsqdc4OdkBWSqfR0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is fantastic, always clean and easy to get to the units. The people in the office are very very nice and sweet. They help you in any way they can. I recommend this Storage to anyone anywhere.",
"date": "2019-07-07T02:59:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, dragnboy28, for your positive review! We are thrilled that you have had such a great experience with us. Thank you for your recommendation!",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7d68b85b-34fe-454d-a588-559a5ca4a762",
"author": "Toney Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUUQLMtbwtAlTdYEVTDnlWJIQ2A0_TUtVPUr7rUSj2BE9pNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was very helpful and his service was excellent, thank you",
"date": "2019-07-05T19:50:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Toney! We're glad that James could assist you effectively. We appreciate your support and business. Let us know if there's anything else we can do for you.",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "68d46ecc-6f38-40d2-a258-6c0bbb51d50c",
"author": "Tammie Bissa Kingsley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX29-OAiufvga6oi-uEt24BNSQTMB5dqDvrHhZrUnBM5oG2BLnn=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have stored our items for over 8 years @ INSelf Storage due to a lack of office space. We appreciate the security of the enclosed facility & the ease of access. The site manager is the great to work with & that’s an added bonus. ;-)",
"date": "2019-06-29T20:26:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tammie! We appreciate your kind words and are pleased to hear that you've had a positive experience storing with us. It's always our goal to provide excellent service, convenience, and security for our customers. Feel free to reach out if you need anything in the future!",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "38c02337-39bc-45d2-b932-5915ed45f195",
"author": "Nancy Axford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuFfCcJ_1e53zrjSLoz8lmc3FwfyRoDmN453tPza4lTecrYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-28T20:54:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Nancy, for the 5-star rating! We strive to provide excellent service to all our customers at Sunset Expo Self Storage. If you have any specific feedback or suggestions, feel free to reach out. Your support is greatly appreciated!",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f46c4ec-267c-4262-aad5-fcd4a8e7ff30",
"author": "Rod Ffty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzv8lQWfVroSFmeEhPqmw89u8nF0-S_Dxc9lsgG1LdwZ5lWjU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facilities and and even better Manager, James. Great service I highly recommend. 5 stars all the way!",
"date": "2019-06-26T00:22:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Rod! We appreciate your recommendation and are delighted to hear that you've had a great experience at Sunset Expo Self Storage. Thank you for choosing us!",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6db6fe07-7a03-461f-84f5-f98d9b3f3938",
"author": "Jason Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8rdeFMyGNaSI7A1z2lWpxUHcKvohHnm-d90E8mRP4QHqbNzQt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Totally impressed with the staff, facility, security and cleanliness! We left another that was never attended, doors were left open, leaking roofs etc. Your own security code at gate disarms the system for your unit.\nAll of that being said, if it was half as nice it would be 4 times better than where we were before just because our our interactions with James and the staff there. I feel safer knowing my belongings are secure.",
"date": "2019-06-24T20:29:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Jason! We are thrilled to hear about your positive experiences with our staff and facility. Safety and security are top priorities for us, and we are glad to provide a clean and secure storage environment for your belongings. We appreciate your feedback and your kind words about our team. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "2772b243-b443-4872-945d-f481e1de7ca4",
"author": "Donald Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGbFqDFQug_sZvUjCBLPVuR1DthSZzTzaZb3YZp17m5K_40g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place.",
"date": "2019-06-24T16:51:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback, Donald! We appreciate your kind words.",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91b8981c-16e2-42d6-901e-fe45bbc7f843",
"author": "Sherry Marchant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTWpeZTNndsqvldKFCWa9_gXLm55VXSiGnY9aUTrp92Og0B9hgAg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-06-22T23:09:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Sherry! We appreciate your support.",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9a4cd7d7-60ef-4f66-a8ac-9ee1498c3efc",
"author": "Michael Holbrook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhrHS9UxxIpJjUd529MGF6Ubw-qAOdmq97t5PDgiyU40WgqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Penske pick up was fast and easy and cheap. This place was clean too on the outside of the storage store and in the office. The man manager James their at the store I think it was his name he was incredible to rent from. Penske prices are cheaper then uhaul by far here... Happy days cheers",
"date": "2019-06-21T04:35:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, Michael! We are delighted to hear that you had an exceptional experience with our management team and Penske services. Your kind words mean a lot to us, and we strive to provide top-notch service each time you visit us. Thank you for choosing Sunset Expo Self Storage for your storage and rental needs!",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5e311e89-558b-4a1a-af35-4f47abc7c082",
"author": "Mike",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiN2Z3uhtQjHmzH0d0y9Oomwm_gtHPVgcGmrSifXuV1aht6kwFfQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome customer service...will be back for sure!",
"date": "2019-06-20T23:13:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback, Mike! We look forward to having you back at Sunset Expo Self Storage. Appreciate your review! ",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d737f79-fe06-403e-b5ef-a1bc6d224524",
"author": "63Riviera408 Buick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ52JePlJCU-WYGvNoyV5a0h5I7H8-fCH1JaUpRbEEvRO2s5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks James you are the best manager ever. We are so happy to have got info on facility while we were there buying the packing stuff for our move soon. Will be reaching out to Expo to rent a space. We Love the Prices and Cleanness of property. Security up the ying yang there too folks. Never have too worry about our stuff stolen",
"date": "2019-06-19T22:33:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We strive to provide excellent customer service and maintain a clean and secure environment for all our customers. We are thrilled to know that you had a positive experience with us. We look forward to assist you with your move and to welcome you as a new tenant at Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "100a032e-d725-426f-bfcd-536f25a54831",
"author": "Ken McMurray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDf0nd-qMnRxPmUT7lmGK5ZdWvPwjB7tnRllNFvuSJFvVSBQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jim easily answered my questions and even stepped in to help when my storage locker door jammed. No charge for the fix and a pleasant attitude to come with it. Very happy all around.",
"date": "2019-06-19T17:37:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback, Ken! We're thrilled to hear you had a great experience with Jim and that we were able to resolve the issue with your storage locker promptly. We appreciate your business and look forward to continuing to provide top-notch service to you. If you have any more questions or need further assistance, don't hesitate to let us know!",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4cdaac1a-36fe-4b59-8196-046ea253dcc5",
"author": "NAIFA Leaders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL25RFKPuSqfj99yUGM1ugwCsNQXDM7SVMLShRQKBveR-xDDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-19T01:09:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, NAIFA Leaders! We appreciate your support and are happy to hear about your positive experience with Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7751be37-faa0-44d8-a765-bb2ae8cff02f",
"author": "Paige Vorhies",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCaFQKa9MKd3TxW9Lhy3lseRQfv3EnTHqnnzfeWfsw_iW-vQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and well kept. Good supply of storage and moving materials. Staff is very helpful.",
"date": "2019-06-19T00:11:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Paige! We are delighted to hear about your positive experience with us. Your satisfaction is our top priority, and we always strive to provide excellent service. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "94dfecf6-612e-4a1d-b6f1-0815c27d7edd",
"author": "Christie Yokley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFgtxs1Eppz-IzMy7caHWMCoMTuYRwTEH9pf1NzWN04Qc0Crs=s64-c-rp-mo-br100",
"rating": 5,
"text": "I feel that the manager here goes above and beyond the requirements of his job. He helped me make payments as needed and also when I needed a spot to store my RV. The previous lady manager also was awesome, as she helped me get set up to store my items even though it took her after closing. The facility always looks clean and well cared for.",
"date": "2019-06-16T01:35:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Christie! We take pride in providing excellent service and accommodating our customers' needs. We appreciate your kind words and your 5-star rating. If there's anything else we can assist you with, please don't hesitate to let us know.",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d750d416-bebc-4293-b12f-bf28a38c53f3",
"author": "Baby Girl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCCjSorU-n9Cy-VcFtk5qZebiurAHAGmUPeM_q2CeA8_2xhEz6=s64-c-rp-mo-br100",
"rating": 5,
"text": "The site manager James at Expo is very helpful and kind. Went beyond his job. I came in on a 106 degree day and I needed help with a few boxes to put in my boy friends unit and James helped me carry it to my unit as I am pregnant and expecting soon. We been here for 4 months with having only great hospitality from James. His CS provided is why we are happy renters. 10 stars given if I could. Place is always clean and smells good like cinnamon and pine cones. Love this facility....",
"date": "2019-06-15T23:16:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Baby Girl, thank you for your glowing review! We are so thrilled to hear about the exceptional service you received from James at our facility. Congratulations on your pregnancy, and we are delighted that we could help make your storage experience smooth and convenient during this special time for you. If you ever need anything in the future, please don't hesitate to reach out. Take care!",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "38d1c7d2-da65-4629-82f4-14f577001f56",
"author": "roman acosta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDYCm7bAALLh38TLw-W7pKKcDlcJK9kUZ4XEcnwv3Xxn2ouA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice clean place!!",
"date": "2019-06-15T22:49:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive feedback, Roman! Thank you for choosing Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2f6f455d-1701-4172-b42b-3ee49255dbaf",
"author": "erin adan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmy0j1uE8WPO4Jnmz3EzDiR7OjjN7cJ5x_tDdGjUgfjGE0RQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent place! clean, thank you James and crystal!!",
"date": "2019-06-15T20:28:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Erin, for your wonderful review! We're thrilled to hear that both James and Crystal provided excellent service, and we appreciate your kind words. We aim to keep Sunset Expo Self Storage clean and accommodating for our customers, and we're delighted to hear that you had a positive experience. Thank you for storing with us!",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "47848294-eebd-4087-b853-25bdf1f24ba9",
"author": "Cynthia Cozzie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqkAlulHiS63t72QVoh7sccXhBNSGzm6mflwvWWXgnkg_dORo=s64-c-rp-mo-br100",
"rating": 5,
"text": "I highly recommend In Self Storage, James provides excellent customer service and keeps the facility very clean. James thoroughly goes over everything with you and makes sure all your questions are answered.",
"date": "2019-06-14T18:36:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review, Cynthia! We appreciate your recommendation and are thrilled to hear that James provided you with exceptional customer service. We aim to maintain a clean and organized facility for all our customers. We look forward to continuing to provide you with a top-notch storage experience at our Sunset Expo Self Storage facility.",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6a70ea1b-38b2-403b-8b44-1b1402bfc1e9",
"author": "Ralph Seibert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLilpfDl0PlAbzdoX6STZM1vQkvxGkL2DxgEjVpE6mWWgn0PA=s64-c-rp-mo-br100",
"rating": 5,
"text": "very helpful, quick service, thorough",
"date": "2019-06-13T05:13:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Ralph! We're delighted to hear about your positive experience and are thrilled to have been able to provide you with thorough and efficient service. Your satisfaction is our top priority, and we appreciate your feedback and rating.",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c2f838fd-7ab7-4fdb-9fdc-e286cef8ad15",
"author": "Alayne B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7WR33qPmPmy_FRctSxZQ24Epn8iQq41mxDzGtd_NUjz_vJyWd5A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I came to this facility looking for a 10x20 unfortunately they didn't have any at this time. He took my information and will reach out to me when one opens up. James was the nicest person I have dealt with. The facility is very clean and has a lot of cameras. He also has packing supplies left in the facility that are on sale..",
"date": "2019-06-12T20:16:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Alayne! We're glad James was able to assist you, and we appreciate you highlighting the cleanliness and security of our facility. We hope to be able to provide you with the storage size you need in the near future. The packing supplies being available is also good note for us as we option to provide complimentary options for our facility users. Let us know if there is anything else we can do to assist you.",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5d208a56-aa19-4a5f-bde7-2c080bca4233",
"author": "CreepShow Calypso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjlyTWxlNFgkGifH1EGuqnKXUlfnX6s3lzXsLXwtrP4Am6aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Literally the best storage facility I've been to James is a wonderful site manager and his care for the site is the reason I'm here. Thank you James 🙌",
"date": "2019-06-12T18:43:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you CreepShow Calypso for the wonderful review! We are thrilled to hear you have had a positive experience with our site manager James. Thank you for choosing Sunset Expo Self Storage and for taking the time to share your feedback. Your support means a lot to us! 🙌",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "214ddf79-749c-4f7e-afdf-dda07d549d15",
"author": "Kang Thao",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5RH4lF-zqCrEM1Y19zx5fUfr5o-zCnOd4tskVQHJGGwwv7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-10T00:35:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful 5-star rating, Kang! We appreciate your support.",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13fbe1d4-6c18-4eb2-b290-b759cc42de21",
"author": "g pouri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLs_wwaabdMHq3wSEfOkO0NV5DHr7Dq3POiNVNDsQImisUIfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had the storage with IN Self Storage -Expo more than 7 years now\nThe customer service at this place is outstanding. James the manager at the office is always very helpful and friendly. Very clean and organized storage.",
"date": "2019-06-04T01:16:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, G Pouri! We are thrilled to hear that you've had a great experience with our customer service and facility offerings. We truly appreciate your long-term patronage and trust in our services. We will make sure to pass along your appreciation to James as well. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7cf343d9-2fd5-4641-b976-f757076a0849",
"author": "Linda Brice",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlTua63rrvSQIxzN5AxaQMIPUILbIv48WjOj_c6R8Cc2Bimw=s64-c-rp-mo-br100",
"rating": 5,
"text": "James did a great job",
"date": "2019-05-31T17:03:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Linda, for recognizing James's great service at Sunset Expo Self Storage! We appreciate your positive review. If you need any further assistance, feel free to reach out to us live or by phone.",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9a4b0ea-3264-4cb7-9d57-c535ac7f57ec",
"author": "Wendy Bruns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWRcbsMbSp8hS7MlOy4qWi6mqUz6H1gEmkiy-hNL7kNaOMzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We've been storing with IN Self storage for over 5 years now, and have always had the BEST customer service! James is awesome! I highly recommend this location for all your storage needs. I was very impressed with the hospitality and respect that James provides! So pleased to had be given a competitive rate and the space I really wanted. Do not skip this place when looking for space. :)",
"date": "2019-05-28T18:25:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Wendy Horne, for your glowing review of Sunset Expo Self Storage! We are glad to hear you are a happy and satisfied customer. James will be thrilled to receive your positive feedback. We appreciate your recommendation and for choosing us for your storage needs!",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "bb4c6a7b-352c-47ae-b02b-9352763dfcd5",
"author": "Ashley Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8-6jTR3ibnQd_l_D8CpyVG67dS_vI-4cshbrb_2x2fg5PvFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service. Easy and friend process. I will definitely do business here again! Thank you James. You’re the best.",
"date": "2019-05-24T23:46:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Ashley! We are thrilled to hear you had a fantastic experience with our customer service team. We appreciate your business and look forward to serving you again in the future.",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1871b14-2fcd-4b4b-a8d5-8f939274d1ec",
"author": "Regina Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLc4DCWDeAEbgfXnjwVKuww7bw1Z0YGvTVpkI7mSpzi3zIe4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-05-24T21:12:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Regina, for the 5-star rating. We appreciate your business! If you have any feedback or suggestions in the future, please feel free to share. ",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9685e55b-e866-418a-8156-e08a500e265f",
"author": "Jj _",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiL_mwRtqIHXkvONbD3BqyIeFGhU8nOmsqvAeHY-zNutGZJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Cool facility! Awesome person, thanks James!!",
"date": "2019-05-23T19:53:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Helaa_Findz for the 5-star review! We're glad you had a great experience with James at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac425eb3-c8df-42b6-9c3b-5094cc7c5153",
"author": "armando perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRlYFTtv1csdDc20g9tfwM7550wiYFGM3Wko9plXP8LfoM5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is a very professional manager, he knows what he's doing, people oriented and very friendly. Very clean and secure facility. In self storage is the place to be. Very great prices on storage and parking spaces for rent. Thanks James for your hard work. Helps me a lot everytime I come in to the facility.",
"date": "2019-05-22T17:39:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Armando! We're thrilled to hear about your positive experience with James and our facility. We always strive to provide excellent customer service and maintain a clean and secure environment for our customers. Your feedback is highly appreciated! If you ever need further assistance, don't hesitate to reach out to us.",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ecf96037-5483-4d6b-9bed-27c942c479a8",
"author": "Kinsey Farr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa07LxmfuUhLuQs3PLjqO3q6MqWiX2OxYtQr2Myzj6QTusEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been using this facility for years (previously Expo self storage). They have always had great service and amazing prices as compared to places like Public Storage. James, the manager, is very helpful. I would highly recommend this company and this location",
"date": "2019-05-21T23:14:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive review, Kinsey! We are delighted to hear about your experience with our facility and our team. Your recommendation is greatly appreciated!",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e0ab9822-edba-4ad9-855e-3003b15d7df2",
"author": "Prabhpreet Kaur",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLn47NORSIHHTPSi_u0meKiBXc6EHGI11163XU3FqrIOcbBEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone at IN Self Storage - Expo is great, but James (manager) is the go to guy! He is absolutely amazing to work with. He's given us discounts, deals, and today even let us deliver all of our stuff before we even had a unit to put it in. (WOW)! yes thats what we said! He was running around, opening up a unit, and then by the time we got it unloaded he had all the rental paperwork done. He's gone out of his way to give excellent customer service. He awnsered all our questions, provided detailed responses and worked fast and efficently. He was able to get us our 3rd storage Unit with IN Self Storage - Expo. I reccomend this location to anyone in the area or looking for storage, you will deffinately not be dissapointed with the customer service, effeciency, and care. I have never been dissapointed with the customer service at this facility.\nOverall experience 5/5\nCustomer service 5/5\nCommunication 5/5\nFast, efficent service 5/5\n\nSincerly,\nThe Dignity Health Team\n(Lawson Stuart)",
"date": "2019-05-21T22:06:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Prabhpreet, for your glowing review! We're thrilled to hear that James and our team at IN Self Storage - Expo provided such exceptional service for you and your team at Dignity Health. Your satisfaction is our top priority, and we aim to ensure a seamless and positive storage experience for all our customers. We truly appreciate your recommendation and are grateful for your kind words. If you ever need anything in the future, don't hesitate to reach out. Your support means the world to us!",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8c0579e7-69de-452b-ab2f-d569645b43e0",
"author": "Big Fish WEST COAST",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuY2zgXrN72jyJu9MpW6ZVex1UWekbfaknRifB71c_iitkmLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is a very good manager answered my questions very politely and professional. I called on a large boat I have and he referred me to his other location and I will be going there saturday to get signed up. Oh what a relieve on my summer fun!!!\nThanks again James.",
"date": "2019-05-15T00:05:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and high rating! We are glad that James could assist you, and we appreciate your trust in our storage facility. Enjoy your summer fun with peace of mind knowing your boat is secure with us. We look forward to welcoming you at Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f69ba9d-7869-4143-9517-b8358f4106e7",
"author": "Daniel Otis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInXJpP6TNnkMyk39ZNhOiEdvicrRuWK2DBMUofHOMWm5CD-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was so professional with our move in. I'm so happy with the facility and the security system. IN SELF STORAGE IS DEF THE PLACE TO BE",
"date": "2019-05-10T20:19:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Daniel! We are delighted to hear that you had a positive experience with James and that you are satisfied with the facility and security system. We appreciate your recommendation and value your business. If you need any further assistance, please don't hesitate to reach out.",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "516a12f5-a343-40f8-b14e-bf7ad71f990e",
"author": "Joe Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyphasNN_9bYtT9c21Btgasus2iw2w5ZQLYHODHni319Z8gg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Called earlier in the day and spoke with James and he was quite sure facility had what I was looking for (outside storage) I came in and spoke with him and he was very pleasant, and was able to meet all my needs. Paperwork was quick and easy and James was very professional and very helpful. Good experience and nice facility!!",
"date": "2019-05-08T00:30:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Joe! We're so glad to hear that James was able to assist you efficiently and effectively. Your positive feedback is greatly appreciated, and we look forward to continuing to provide you with exceptional service at Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7f56353a-1a9d-4442-862c-451cbb899a2d",
"author": "Giana Seltzer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUC6ow-MQTHHoGYbaiexgoK_Q8xP9o0s2TsZWlYqvW4xseHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was awesome! Great experience!",
"date": "2019-05-07T17:44:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for sharing your positive experience, Giana! We are glad to hear that James provided you with awesome service. If there is anything else we can do to assist you, please don't hesitate to let us know. We appreciate your business and your kind words.",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b03a8c5-3067-40c5-87f7-47b3b53cf0d9",
"author": "Ilena Montanez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPPpkbqGW_--11AEcp6J35TgVgOZCvtbjfmPo7SM5-lf9NOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "James at In Self Storage provided great customer service. Extremely friendly and helpful. They are currently having a sale on their U-Haul merchandise. Boxes, bubble wrap, rope, furniture covers and more are up to 75% off! I would recommend In Self Storage to everyone.",
"date": "2019-05-03T23:36:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Ilena! We appreciate your recommendation and are glad you had a fantastic experience with James at Sunset Expo Self Storage. Let us know if there is anything else we can do for you!",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fc188745-d440-48a9-8c72-055203ed1905",
"author": "Rick Floyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOBX8hYsaTeL27xp7-gBmv6JRjHd9_LyglsRu8NlKqyEMZkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Crystal and James are very professional and treat their customers with with upmost respect. The premises are kept very neat and clean and security is their top priority. I highly recommend this storage facility.",
"date": "2019-05-03T18:58:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review, Rick! We are so grateful for your recommendation and are glad to hear that Crystal and James are providing excellent service. Your kind words mean a lot to us!",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4b2682b5-1a95-4f30-85df-9277fe4cd1f0",
"author": "Dustin Adler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvZfuwVAXlS5JVs5CLyzBDJWf0v5HLCiHgIxx3prsWXbI9hnU=s64-c-rp-mo-br100",
"rating": 5,
"text": "IN Self Storage offers advanced security + comprehensive CCTV recording, exceptional customer service, and has been very accommodating in assisting me through some personal identity theft issues (entirely unrelated to IN Self Storage). They have allowed me to update my payment over the phone multiple times, rather than requiring me to appear in person. Their facilities are extremely clean and well-lit. And they will do their best to save you money, by offering units that truly match your needs. Honest folks, all-around.\n\nI want to given explicit Kudos to an IN Self Storage manager at the Expo location, James Horvath. He reached out to me personally to help me with my personal identity theft issues. He was cordial, intelligent, and made the process very smooth. He even re-checked the system to confirm that my new payment information was properly on file for auto-bill in the future.\n\nIf you are looking for secure storage and a very smooth experience, I recommend IN Self Storage—and in particular the Expo facility.\n\nSigned, a very pleased customer,\n\nDustin Adler",
"date": "2019-05-01T21:10:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Dustin, for taking the time to share your positive experience with us at IN Self Storage and specifically at our Sunset Expo facility. We greatly appreciate your detailed feedback and are delighted to hear that our team, led by manager James Horvath, was able to assist you effectively during such a challenging time. Providing excellent customer service and secure, clean facilities are top priorities for us, and we are pleased to have met your expectations. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future.",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "139cf593-056e-432a-bf95-3dc474d07141",
"author": "Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnVSdRUerPdutxSVvZWY6ERXuTW_b5oF3f42pj88NqGW6HT4w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "James was phenomenal. We had a few issues with a truck rental but with James' help and patience we were able to get it taken care of!",
"date": "2019-04-30T23:21:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Bailey! We're thrilled to hear that James provided excellent customer service and helped resolve any issues you had with the truck rental. Your kind words are truly appreciated, and we thank you for storing with us at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36297ebc-45f9-4610-831a-392a8680cc41",
"author": "Leonard Lapeña",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhG38653VGn4hH5Oga7GRLhdcP5lv3TKWguP_cUprxbHW0gv7o=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is great, excellent service, quick on his feet, I definitely recommend!! Great rates too!!",
"date": "2019-04-24T22:07:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Leonard! We appreciate your recommendation and are glad to hear James provided you with excellent service.",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "72f75299-7c2f-4452-a312-49b7ff6960e7",
"author": "Jd Hu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcF1VZJ68M0kBjWTr_GTy6C2wjSS4MNG3DPEc6fh5_ADLcGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We are looking to move to Sacramento and have called several storage places looking for a unit. I called In Self storage and was very pleased with the conversation I had with James on the phone and the rates we saw on your website/Craigslist ad. We researched 10 different storage facilities and chose In Self Storage expo. James made everything easy and was the real reason we came to our decision to get a unit here. See you this summer Sacramento and thank you James for doing an outstanding job selling us on your storage facility.",
"date": "2019-04-20T00:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with James and your decision to choose Sunset Expo Self Storage! We are thrilled that you found our facility and service to your liking. We look forward to serving your storage needs and providing the best experience possible. Safe travels if you're moving to Sacramento!",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b2a6bd36-8810-42ac-b5ba-2406e2b0e6a5",
"author": "Dana Kendrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUudKqP8_uTHSWCHF-_jGFBtn-r-frGeVZXMsYM3Ej-128d_6EQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very excited young man. Well kept facility. Especially the restroom.",
"date": "2019-04-19T22:51:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Dana! We are thrilled to hear that you had a great experience at our facility. Your satisfaction is our top priority.",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51815826-d91c-4296-ba13-28069c816db2",
"author": "Robert Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvM6UsNUZsfAcGP33om9X5KkC3GPlJcbVkEphNDDWhSI7CLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The most secure well managed storage facility and the professional staff will always keep you informed of any issues regarding your account.",
"date": "2019-04-19T22:31:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the fantastic review, Robert! We strive to provide top-notch service and security to all our customers at Sunset Expo Self Storage. We truly appreciate your kind words and high rating. Let us know if there is anything else we can do for you.",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "37fde1b5-c2da-4eea-9de8-ea7c5a9bb2c4",
"author": "Mariann Loomis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLNYZxxTt5b0v3D8TneLDrKTJLLgJMGIvwE4Ar_REvSZqWRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I stopped in yesterday to drop some stuff off at my unit and just have to say \"In Self Storage\" does an amazing job with the keep up of this facility. It was so clean and has been every time I've been there. If you are ever looking for a great storage facility, this is your place:) Thanks!!!",
"date": "2019-04-19T21:58:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Mariann! We are thrilled to hear about your positive experience with us at Sunset Expo Self Storage. Your satisfaction is our top priority, and we appreciate your support. If you ever need anything else, please do not hesitate to reach out.",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "72dd2db9-2422-49fe-a085-13c66fac3252",
"author": "Victor Pina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkJ1RDhZBdqWJ1cLe81sV0DGsjVjAQovQ1PxYZFrArIy5NJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility with friendly staff. I feel my things are safe & secure. Highly recommended.",
"date": "2019-04-14T22:31:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Victor, for your kind words and 5-star rating! We are delighted to hear that you are pleased with our storage facility and the service provided by our staff. Your recommendation is greatly appreciated!",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "48534318-cfac-411a-9ff2-55dc4fa47bbc",
"author": "Danielle Marchant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUW1dYxLGosXl-3bWs1fGR1xOika32USs9ZkxI1E9cZ9UPx0vM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this place. Amazing staff and very secure and air conditioned. Also not too expensive. I highly recommend this place!",
"date": "2019-04-13T22:57:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Danielle! We are thrilled to hear that you are enjoying our services. We appreciate your recommendation and thank you for choosing Sunset Expo Self Storage to meet your storage needs. Let us know if there is anything else we can assist you with.",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "de0a47ba-f8ce-49d5-8f64-efa54f8c6e0b",
"author": "Georgous Peach",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8D2FJAquzDxYnomTtN8XJ8EO-NRDknDvSiIz5UAScl-bXiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Visited the Expo location. James was very helpful in securing truck and supplies needed for my long distance move. 26footer. Clean and in good condition. Took time to tell me about the truck and features and get move off to a good start. Highly recommend.",
"date": "2019-03-31T22:59:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Georgous Peach! We are thrilled to hear about your excellent experience with our team member James at the Sunset Expo Self Storage location. We strive to provide top-notch service and convenient solutions to all our customers, and we are glad that your truck rental experience was smooth and professional. Thank you for your recommendation, and we appreciate your business.",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1e6db23a-183a-48f1-a622-9cb4ea27d1bc",
"author": "Tamell Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtVtYMe0vmBDJywdSY-apeOTvinYYqoOURPsVGS8jjfgAVd8jHBw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This location is small but the service provided was extremely accommodating. James was awesome to deal with. Extremely happy, serivce pricing and location.",
"date": "2019-03-31T00:38:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review, Tamell! We are glad that James was able to provide you with excellent service.",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2a0cc7e1-35e0-41ba-aa4c-790377bb5c5c",
"author": "Arnold Cornell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPjq_5AUpCX9dazssa2jE3DMNDj1UKmmgGjEcwCNwlHDKL4vO_=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-03-14T17:01:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Arnold, for trusting us with your storage needs and for giving us a 5-star rating! If you ever have any feedback or need assistance, please do not hesitate to reach out.",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7214fa8-90ee-4800-a867-010044e2930f",
"author": "Lu Soria",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKNcB9yi5xsCbM5ksAjlZtvszCvfvJvvEp7OzHS37bemK0fU4=s64-c-rp-mo-br100",
"rating": 5,
"text": "James was very friendly, professional and helpful with my specific storage needs. Can't say enough Kudos. Thank you Lu Soria",
"date": "2019-03-09T19:49:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lu! We are thrilled to hear that James provided you with excellent service and that you are happy with your storage experience. Your kind words mean so much to us. If you need anything else, please don't hesitate to reach out.
",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bd3e2ef6-d66b-4ead-a0f0-057341f61628",
"author": "Alex Sem",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5a_NzVoLn8hyqCrobwIWJEPQOjvuWeL3t_Fra0g9nrvIq2Cc=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager James is a really nice guy, had me on my way really fast and exalent service",
"date": "2019-03-08T21:51:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Alex! We're delighted to hear that you had an excellent experience with our manager James at Sunset Expo Self Storage. Your positive feedback is greatly appreciated!",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f11ac807-7fe3-4676-8158-a8649b88d725",
"author": "Samuel Pates",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwlrIQVIxq3zOD57Qi5SKthDGRQDykU3HK4L4B0lf_0yyHNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Place is Awesome well kept well lit and plenty off security cameras... Talked with The manager on site James after dropping off Penske truck. We talked about prices and availability for a 10x20. If one was available I would move in like yesterday. I will call in the future or stop back by in the summer. James took my phone number if a 10x20 comes available... I see myself in a IN self storage again... I was here like 4 years ago rented a unit from a lady whom took care of me... thats why I came back, Oh and the rental of penske was fast and easy to pick up and return. Thanks James. If there was 6 stars he should get them...",
"date": "2019-03-05T22:47:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Samuel! We're delighted to hear that your experience with us has been positive, from the rental process to the friendly service provided by our manager James. We strive to make the renting process as smooth and hassle-free as possible. We truly appreciate your business and look forward to potentially assisting you further in the future. Should you have any questions or need help, feel free to reach out at any time. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:52.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b75aa8bd-0c21-47a3-b73e-c71b0682e33a",
"author": "Dan Staub",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFokz0Ss1b274DloU1V1WuKAxX8WNw_pWopj8MG14Gx1rcyHmPHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "James is very professional and showed up early when I requested it. Appreciate all.",
"date": "2019-03-05T21:15:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Dan! We're delighted to hear that James provided excellent service. Your kind words are appreciated.",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "10b82fad-743d-43d6-bc06-389a7de2ab0e",
"author": "Mark Bellamy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsD_uDJsqzOoQEHPy_eZfGeU30ta85gKHAVI98NMwhMaMieg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very courtesy self storage facility: The staff was always available to answer question and were eager to please its customers, or potential customers. The prices were also reasonable.",
"date": "2019-03-02T00:48:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Mark! We are pleased to hear that our staff was able to assist you and that you found our prices reasonable. Your satisfaction is our priority!",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "893a2042-5009-4ca5-8cc7-f01a084955db",
"author": "kenneth Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVe_bxIYwnFdUVw8udoBlz2A03TycNffXVbq3yjNno11lUy0_4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean cut Movers",
"date": "2019-01-09T14:01:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive review, Kenneth! We are glad that Clean Cut Movers provided you with a good experience at Sunset Expo Self Storage. Let us know if there's anything else we can do to assist you.",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f31ca9cd-60d8-408a-9c39-175bf7e4c21e",
"author": "Rocco Reza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUlBsNuozChr1skajSMbwb7T3DEvrfcLa5-aCuJcnLkbAUO9eDgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, and staff...thank you all for keep my things safe while using your storage facilities",
"date": "2019-01-02T20:07:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive review, Rocco! We're glad we could provide you with a great experience and keep your belongings safe.",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "55ca8502-3093-49e1-a229-6475c06dfafe",
"author": "Brenda and Ed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6XjNirRANgs2uDmXLT0ZKo3xAzD8hR2CwjYFe_KmB7V_2uWM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Special KUDOS to Crystal for being such a warm, friendly, helpful person; knowledgeable and professional. Highly recommend this storage space for its cleanliness, security and ease of access.",
"date": "2018-12-30T22:32:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Brenda and Ed for the glowing review, and for recognizing Crystal for her exceptional service! We are delighted to hear about your positive experience. We aim to provide a secure, clean, and accessible storage environment for all our customers. Your recommendation means a lot to us!",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0062bc8d-4f68-4a40-b83a-6f991137b36a",
"author": "John Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2I5NzNJ3gCXp264dYtRr_Y5SWDDh9qhcr-Lwonq1QN8JS2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristal Is amazing! She makes you feel welcome, estalishes a rapport with customers and goes out of her way to help.",
"date": "2018-12-23T20:00:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, John, for recognizing the outstanding customer service that Cristal provides at Sunset Expo Self Storage. We appreciate your kind words and are glad to hear about your positive experience. Your 5-star review means a lot to us!",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e854c869-9165-4a5b-9ada-dbb5254c8764",
"author": "Jasmine Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqeV32Mr09z8lPY_tXh3jKE_w5eFgOHCjdwKDBH_qeZaTjoM5Wrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is well kept and the staff is lovely. There was much ease getting in and out of our storage space. And might I add the place was super clean!!",
"date": "2018-12-13T22:37:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Jasmine! We are pleased to hear about your seamless experience at Sunset Expo Self Storage. Your satisfaction is our top priority. Let us know if there is anything else we can do to further assist you.",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f0c89281-eee1-4ed1-9610-536f1ed4481e",
"author": "Meagan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3ZwvqPR_mFtzmGSveytT2w-DBqLLfJEHbNFWfycr7J-AwYgU=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been at this storage unit for 3+ years and Crystal has always been a huge help. Very friendly and always pleasant to speak with.",
"date": "2018-11-21T22:36:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Meagan! We are delighted to hear that Crystal has been of great assistance to you. Your satisfaction is our priority, and we truly appreciate your loyalty and feedback!",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "564a20d4-2ef6-4e29-926a-dc1401493ccd",
"author": "Pheal Syawe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSipJIShN5aTC-uBzOjBWmhAqmkwJg5LqPJ9xLi1IzhxG6T6_i=s64-c-rp-mo-br100",
"rating": 5,
"text": "💱 Great Indoor Facility and Features! Staff is considered my family.",
"date": "2018-10-04T23:05:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Pheal, for your glowing review! We are thrilled to hear that you are satisfied with our indoor facility and that our staff has made you feel like family. Your positive feedback is very much appreciated. If you ever need any further assistance, please do not hesitate to reach out to us. Thank you for storing with us at Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0fe67f62-5130-4500-8351-7dd136d14e62",
"author": "OGGMA “OGMA”",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQcYoidie4miwldsj4FmCgzCgxP4-y1ZM8EL1n4GGrsuT6ixs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-09-27T16:24:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your 5-star rating, OGGMA! If you have any feedback or require assistance in the future, please don't hesitate to contact us. Thank you for choosing Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf77ab18-ab93-494d-85be-780ded02708a",
"author": "Pepe H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgnm_2Fk4bBFrNBFfdQdQR_flI4Sqq4OHwmEBiRryuCaGf6z9ifw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-08-12T02:06:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Pepe. We appreciate your support!",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1b5bb64-581f-4b5a-bc72-b60c0fe0d525",
"author": "Lance Walter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQpBY3FEK8HSAUoOqtMJAA6ThA1bAXdrsFQJ_ImRKW3SSOTA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This storage facility is conveniently located and easily accessible from the freeway and main roads. Rates on units are competitive.\nThe property, including the interior are kept very clean. The Interior is climate controled.\nThe office staff are very nice and helpful.\nI like the flexibility of paying my monthly rent in person, by phone or online. Automatic payment schedules can be set-up.\nMy only con would be the days and hours of operation. Sunday's and Monday's facility is closed and the earliest they open is 9am.",
"date": "2018-08-02T18:33:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the thorough and positive review, Lance! We are thrilled to hear that you are happy with the cleanliness, accessibility, pricing, and customer service at Sunset Expo Self Storage. We appreciate your feedback on the operating hours as we are always looking to improve our services. Your satisfaction is important to us, and we are glad to hear that our team has been helpful and accommodating. Let us know if there is any way we can further enhance your storage experience with us.",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "a624943e-9312-4e98-8ee2-22c4ee7233d6",
"author": "Jennifer Whitten",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVePQtRQ6q1pYMUpDkxWXgvw5SmI2LNkd9mbD7NHyGCgmQftowx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this place and great customer service",
"date": "2018-07-29T05:55:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jennifer, for the wonderful review! We're delighted that you appreciate our customer service. Your kind words mean a lot to us.",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6cb601e-f6fb-4851-bee1-9f22c1573ed5",
"author": "Lit'l Smokey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWr8QFUVnhLBUmx1FU8ABRFnNctmxAds5bb7yIbd53LOp4Me2xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility and friendly service by Crystal😀😁.... Thank you so much for a good experience... I just bought a unit by auction from storage treasures. I will recommend In self storage to my family and friends if they ever need a storage unit.",
"date": "2018-07-28T23:04:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lit'l Smokey, for the kind words! We are glad to hear that you had a positive experience at Sunset Expo Self Storage. We appreciate your recommendation and look forward to providing excellent service to your family and friends as well. Don't hesitate to reach out if you need any further assistance. Thank you for continuing to store with us!",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b8b6ec6e-ed48-4ba4-a39a-41a75bb2c590",
"author": "Chris Weber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPi1xW75MWBs9X7xE4QicdSq5-xfwuAQJuOOr9_oTLPgW2lg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I come here quite a lot and the place is always neat and tidy. Crystal is always courteous and helpful and really makes the place run like clockwork. 10/10, two thumbs up, 1st place, numero uno, and so on.",
"date": "2018-06-26T16:22:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for recognizing Crystal's exceptional customer service! We're delighted to hear about your positive experiences with us, Chris. We are committed to providing a clean and efficient storage facility. Your feedback means a lot to us!",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f2b9e565-153e-46d2-83e5-91d6420c29ef",
"author": "Martin Manchester",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0La-0sD95HekBA32naakx1waxsHzOUzXuRK4or6dOkDOdIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just want to say thank you to Crystal for being so helpful. Great service. Nice facility. Thank you",
"date": "2018-06-23T19:25:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Martin! We are thrilled to hear about the positive experience with Crystal. We will be sure to pass on your appreciation to her as well. Your feedback is greatly appreciated!",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "73641f62-e491-454f-8fe1-32f052ee2296",
"author": "Spencer LaVelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNvEtG1P0CrqLLmQxgavCUsJux5SMH6X2KQIgvGNSGxZbmWuo=s64-c-rp-mo-br100",
"rating": 5,
"text": "My fiancé opened up a unit years before we got together. But as our relationship grew, we realized that we would need a larger unit, as now, we would have to include my stuff. We had worked with Crystal and Cinda (no longer there), in which they had made every transition and suiting our needs flawless. Most of the time, we worked with Crystal. There has been couple times that we needed uhaul trucks for moving, as just like our storage unit grew, so did our living conditions, and not just needing a storage unit. Whatever our needs were, they were always very responsive. There were even a time that we had needed a truck in 2 days, and they had no problem getting ready for it. We told them what time we wanted it, which was as soon as they opened, in which they were waiting for us when we got there.\n\nI know they had recently gone through some management changes, but one thing is definitely for sure: This storage complex would not survive without Crystal. She has always been courteous, friendly, professional, sympathetic to my fiancé and I. There were times when we would need to call in for requests, and it would not be a problem for her; whether truck/trailer rentals, delayed bill processing, changing payment.\n\nI recently heard a rumor that they would no longer rent uhaul trucks and trailers. This would be a critical mistake, as most people, when looking for storage and moving needs, would need a truck. It would probably be difficult to do a moving/storage job without renting a truck, wouldn't you say? If true, I am not sure their reasoning, but they would certainly lose a lot of business if they did.",
"date": "2018-06-22T17:02:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your detailed and heartfelt review, Spencer! It's wonderful to hear about your positive experiences with Crystal and Cinda in the past. We truly value proactive and attentive staff members like Crystal who go above and beyond to meet customers' needs. Your feedback is incredibly valuable and insightful, and we appreciate your loyalty and support. We will share your kind words with the team, as it is feedback like yours that motivates us to continue delivering excellent service. Thank you for choosing Sunset Expo Self Storage!",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d6e98799-6642-4323-9b06-ea7a65bf656b",
"author": "Bonnie Bertrand",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIS2_p298QkYvf_A_ERI7GgQkWyLGJdmrUaVRbWjx5otmWpAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Crystal was awesome from the moment I walked in the door. I was pulling together a move from Sac., Calif to Michigan and was unsure of what I needed. Crystal answered all my questions, made some really helpful suggestions and before I knew it had my stuff loaded into my vehicle. I returned several times and each time she was so cheerful, helpful and just an absolute pleasure to do business with. I really liked her alot..would suggest to anyone looking for moving supplies or anything related to definitely go to IN Self Storage on Exposition Blvd. in Sacramento!!!",
"date": "2018-06-18T16:28:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with us, Bonnie! We are thrilled to hear that Crystal provided you with excellent customer service. We truly appreciate your recommendation and your 5-star rating. If you ever need storage solutions or moving supplies in the future, we'd be more than happy to assist you again.",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "178addc4-59e2-47cf-8507-094338f58a1a",
"author": "janine sands",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvdmSTCp8n-FXbJAMPLLMXcnexnlpxxHfP19TNOL0FEpUAwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean facility, under new management and the customer service is impeccable. Centrally located, it’s about 20 minutes to everything. If I ever need help or something has come up I have been able to call and work it out with them. Great people and a great place. Thank you.",
"date": "2018-05-10T21:46:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Janine! We are thrilled to hear that you are pleased with the cleanliness of the facility, the customer service, and the convenient location. Providing excellent service and support to our customers is our top priority, and we appreciate your feedback and loyalty. Remember, we are always here to help!",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "18cfd648-cf36-45bd-90ea-784eb4479727",
"author": "NOFUN",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqX-0uYE81UgKWL7uggNN2dzYGLsMmHCvGkC9LI1NWrAig-qb-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I walked in to inquire about pricing on a storage and Crystal was so professional and so nice. Its so refreshing to see companies that still care about their customers. It is very hard to find good customer service in Sacramento. I give this place five stars hands down.",
"date": "2018-04-26T22:40:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words regarding Crystal and our customer service! We strive to provide exceptional service for our customers, and we appreciate your feedback and your 5-star rating. Please reach out if you have any more questions or storage needs in the future.",
"replyDate": "2025-11-20T18:47:54.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9fa477d5-f193-432e-a0f4-a221b62bf241",
"author": "Jennifer Elizalde",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKglBJCRfNKZZZO_JJScACH4pPAowj3NlghbdgCeScdU5FPwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful staff. My husband was in a very bad mood when we arrived after driving across the state with a huge truck and crystal had him laughing by the time we unloaded and left the facility. Thanks so much!",
"date": "2018-04-26T20:50:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Jennifer! We are glad to hear that Crystal was able to help lift your husband's mood and provide great service during your visit! Your feedback is greatly appreciated. Thank you for choosing Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "59127956-82e3-43e4-a10d-fa09b6c27074",
"author": "Ijuuin Ch イジュウイン",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlonoqBx_qjNAFmLtXAfu7qtfbpxYtXnLEY1f7O2rrrwaXP4qk=s64-c-rp-mo-br100",
"rating": 5,
"text": "The location is always neat and clean. The staff is amazing!! Crystal is always helpful and goes above and beyond every time I’ve needed help with anything. Nice, secure facility. Uhaul rentals conveniently on site. I highly recommend this place.",
"date": "2018-03-21T19:33:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review, Ijuuin Ch! We are pleased to hear about your positive experience and exceptional interaction with Crystal. We are dedicated to providing excellent customer service and a clean, secure facility for all our customers. Your recommendation means a lot to us!",
"replyDate": "2025-11-20T18:47:58.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "6e400dbc-1970-4cd9-a3e0-acd816bf3033",
"author": "Christina Cowley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqp7-TY1X5UVWkMAWSez5xteYd-0t_czqqcAx-AoAMYM_kaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-12-24T22:36:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Christina, for your 5-star rating! We appreciate your support.",
"replyDate": "2025-11-20T18:47:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d094bcb-de94-4bf9-83d3-cc04c26861e5",
"author": "Rick M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHeyN1Rq0w_Go3knADG_ZQNXdSqXoRDu1iK6M1knaQwFrNX9Vt=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good Storage place but the rates are high and keep climbing.",
"date": "2017-11-23T05:09:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Rick. We appreciate your feedback and are constantly evaluating our pricing to ensure it aligns with the value and services we offer. Your input is valuable in helping us enhance our offerings and provide the best storage solutions to our customers.",
"replyDate": "2025-11-20T18:47:58.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "187805fd-317a-424e-901a-604030f723c9",
"author": "Jason Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnsmkN7gaDiZiJuCPuTDB3_NubiuH1i7vgYqGWnIe9wAg1zS5gTQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always helpful and friendly. Cynda was always a pleasure. I'd go back if I ever need storage or UHaul services!!",
"date": "2017-08-29T18:12:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jason! We are glad to hear how helpful and friendly Cynda has been. Your positive feedback is much appreciated and we would be happy to have you back if you ever need storage or UHaul services!",
"replyDate": "2025-11-20T18:47:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d756f943-e576-4cd5-9d58-f669405146cd",
"author": "Tony Amico",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDeLjfU8EY_47o4g2DSCmPZ3Uj9MLXhc8CAutIqtJFzSqLx6sTSg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "No one has better service then the LADIES!!!!!",
"date": "2017-08-22T04:22:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Tony! We appreciate your kind words and are thrilled to hear that our team has provided you with excellent service. Your satisfaction is our priority!",
"replyDate": "2025-11-20T18:47:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ca88863e-05eb-4dff-b1c1-0bf6db950478",
"author": "Michael Souza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvmV93PYQ6x1CkqiRxeQryFjG7NqCqWW72Ip2XIRFs-7cDXA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great friendly staff nice storage complex trustworthy people",
"date": "2017-03-30T01:17:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your kind words, Michael! Thank you for choosing Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "187a66d3-943f-4f3a-9fe2-059d28c9ba66",
"author": "Sdot BayBeeGyrl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFqOfoC0KzeIUF-8-NksTd5VnFH4-JHZpaUlg5ZHbbb4Jq_mp2RQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2017-02-10T19:24:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating, Sdot! We are pleased to hear that you had a good experience at Sunset Expo Self Storage.",
"replyDate": "2025-11-20T18:47:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3062913d-6803-4b55-b01a-1ac32e806822",
"author": "Patricia Meraz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1UxDNSjF7ThHijgx2PuaTKRobjGJHFp3f56DP40cIm8yAtTc=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed to rent a storage unit in a short period of time and Expo Self Storage were wonderful. Crystal Horvath was extremely helpful and polite and helped me get the storage I needed. She even followed up with me when the UHaul office in Rancho Cordova changed my reservation for a truck without telling me. If she hadn't done that I would have gone there and there would have been no truck for me to rent. She is absolutely awesome.. Expo self storage is incredibly clean and organized and they have carts available to move your things from the truck to the storage unit. This was a real lifesaver. I highly recommend this storage company.",
"date": "2016-11-08T16:00:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Patricia, for your kind words and positive review about Crystal and our facility at Sunset Expo Self Storage. Your recommendation means a lot to us, and we're so happy that we could provide you with the services you needed in a convenient and organized manner. If you have any other needs or questions in the future, do not hesitate to reach out to us. Your satisfaction is our top priority!",
"replyDate": "2025-11-20T18:47:58.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b8cb8a7e-dafe-4fce-8333-b533cdaa05f0",
"author": "Michelle Van Allen (Shelly)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-W60uR6YeeSJyQofJFDcl_CKXgZv6UBhAro5AWkdhCPVGu_HX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff here are very friendly and helpful. They know their product and can give useful insights about making moving easier.",
"date": "2016-10-11T15:57:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shelly, for your positive review! We are delighted to hear that our staff provided you with excellent service and helpful insights. Your kind words are much appreciated.",
"replyDate": "2025-11-20T18:47:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b6cb6ef4-bc38-4964-a0aa-ee26f1fbecfa",
"author": "Robert Schenck",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXE0b0KR3iSMG8-5Wq-FMCfeJvpZBYNtaIgCNXGcRX1PV__w6PWRg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We rented a trailer to move household items into storage and Crystal at Expo was great, friendly while efficiently taking care of business.",
"date": "2015-11-19T06:49:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Robert, for sharing about your positive experience with Crystal at Expo. We appreciate your feedback and are happy to hear that she provided you with excellent customer service!",
"replyDate": "2025-11-20T18:47:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e53dfdb7-d374-44a2-9658-08194212baa4",
"author": "gity Poursa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuzM9Zg78uEudjNOkEygGQZIHGDvwyuq_TMBfPP7w10vJx8g=s64-c-rp-mo-br100",
"rating": 4,
"text": "Expo self storage is the best value for what they offer. I have been a customer for more than 4 years and I am very satisfied with their services.\n\nG. Esfahani",
"date": "2013-02-13T01:22:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gity Poursa, for your positive review! We value your loyalty and are pleased to hear that you are satisfied with our services. Feel free to reach out if you need any further assistance.",
"replyDate": "2025-11-20T18:47:58.000Z",
"tags": [
"price"
],
"sentiment": "positive"
}
]
}