{
"summary": {
"average": 4.8,
"total": 265,
"distribution": {
"1": 6,
"2": 3,
"3": 8,
"4": 11,
"5": 237
}
},
"reviews": [
{
"id": "13c84f5d-b58c-48f3-b903-a3d07b6b8ce0",
"author": "Melissa Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWp4RncqmKuxnWNO8x6jpbtXXevbEEpRzF57IDWzqj5MerLDgoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-10-19T20:29:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "936ff703-fb58-43f2-ae58-0f0b52c21289",
"author": "Jennifer Kitt (Jenn)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-NF-EJptmY-sfryuAyh-nzDKqKAKDV-tFhBlpNMYLGxq8urQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly staff thank you for the storage space. Everything was great 👍",
"date": "2026-10-05T19:14:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jennifer! We are thrilled to hear that you found our staff friendly and that you had a great experience with our storage space. If you ever need anything or have any questions, feel free to reach out to us. We are always here to help!",
"replyDate": "2026-10-13T18:47:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f7bc099-b738-46b7-8294-0093b8bb0238",
"author": "Cheyan Knight",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxBFW6-0EUf5BPipoEj5xF4w1J8bBIhFhO57shbEd4FpBcIVgm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jenifiner was very helpful and explained everything perfectly. Good deals also 🥳",
"date": "2026-09-27T22:08:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Cheyan! We are thrilled to hear that Jenifiner was able to provide you with excellent service and help you find great deals. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're always here to help! ",
"replyDate": "2026-09-29T18:47:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9fca5426-df8e-47fe-8b76-ffceff92e872",
"author": "Lisa Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCqqE7O0vVjbEdzDHfxAEJqv0PsnvQ6ALlLJKxLlhq1WwiM0Q6dA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great company it didn't cost an arm and a leg it was really easy to rent the receptionist at the front counter was super nice and helpful she made the whole the process really easy I would 100% recommend this company",
"date": "2026-09-27T19:05:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Lisa! We're thrilled to hear that you had a great experience with us. Our team works hard to make the rental process as easy and affordable as possible, and it's wonderful to hear that our receptionist was helpful and friendly. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Purely Storage!",
"replyDate": "2026-09-29T18:47:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "fb7f4eed-7db7-41e1-b918-87c5c9f0ee37",
"author": "Andrea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIE3IjQnIuCDs4j-8cICBslQm-0rzo7MlBXuONaF5ZQ1_GYouc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro was friendly and had great customer service. I would recommend getting a storage there and the prices are reasonable and perfect else well. I felt welcome the moment when I was getting my own space.",
"date": "2026-09-01T19:07:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Andrea! We are thrilled to hear that Pedro provided you with great customer service and made you feel welcome. We strive to create a friendly and helpful environment for all our customers. If you ever need anything or have any questions, please don't hesitate to reach out. We appreciate your recommendation and look forward to continuing to provide you with excellent service.",
"replyDate": "2026-09-20T18:47:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6d188423-4ce3-4e9f-afff-539b82699f92",
"author": "Lxchel Camacho",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJ6ozJz8dMLhG4U7I1Wb6E0MZpCraqgf9uLIDIY1w7eij3d2Xs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you for always being professional and kind. Pedro has always made transitions easy and smooth. Hes always been very helpful.",
"date": "2026-08-22T19:05:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lxchel! We are grateful for Pedro and his great customer service!",
"replyDate": "2026-09-20T18:47:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f32ab30-af66-4881-826d-56f0549647bc",
"author": "Vinnie Avina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKosjS2qiyICroHG4jTnLDx8_amgeda9_k9jITMyZ0_zK9m9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro was very helpful while assisting me with my unit. I was able to get in and out in a timely manner. Great service and professionalism. Amazing work!!!",
"date": "2026-07-24T00:15:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Vinnie! ",
"replyDate": "2026-08-20T18:47:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af9825ef-502c-4711-a784-fa8de31e6b06",
"author": "Aliyah Dobbs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYWvfngqVMCKbCOLxTVWZpfjXp7JoNPQW1JS7VgcVwk1t4bxd5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Pedro was super professional and nice. He helped me and my sister in an orderly manner and we appreciate the great customer service. Thank you Mr. Pedro! :)",
"date": "2026-07-22T21:11:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Aliyah! We are thrilled to hear that Pedro provided you and your sister with professional and friendly service. We always strive to assist our customers in the best way possible. If you ever need any more help or have any questions, feel free to reach out. Thank you for choosing us!
",
"replyDate": "2026-08-20T18:47:01.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d8fedeb8-2044-467a-96f4-f501fb2c28df",
"author": "Kathleen French",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRy6-zF71PpiCJm90cdHGUNrEvqcW5ko_Yu0q9gFcyXMfCwE0CvQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Pedro is very professional .. absolutely was having the worst day he turned this around sure wish his professionalism was used in all businesses",
"date": "2026-04-09T20:33:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kathleen! We are happy we were able to assist you and turn your day around. If you ever have any questions, please do not hesitate to reach out. We would love to help! ",
"replyDate": "2024-10-20T18:47:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a51e1c9a-e80a-4243-8483-b8a8f6a19bcf",
"author": "Devon Stangl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI99Cj1AB45GOaSutkNi2ES9-kjd02VlpmfBmt4_PUeECmqFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Samantha provided excellent customer service, in-depth explanation of storage fees and services. Facility was clean and i look forward to renting here.",
"date": "2026-03-02T00:28:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Purely Storage, Devon! We are always available to help with your storage needs! ",
"replyDate": "2026-03-20T18:47:01.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "bdfe3af1-3940-4191-81e7-3cb3b6f9d7ea",
"author": "Cristina Bee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVX42c3pWKF1TkXdSLm43c9scuDkXF1GsqQ3Zv8YqDYcrIMD3V6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spoke to Samantha. She was a pleasure to talk to and was very thorough.",
"date": "2026-03-01T23:32:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Cristina! We appreciate you choosing Purely Storage!",
"replyDate": "2026-03-20T18:47:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "23a95a78-58ab-4c95-afc8-590585a1e750",
"author": "Gabriel Maravilla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiPMzJO_1WcfDf1HkTLMUQIK0qHtTwuBYeV1muXlq6qob4zw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Samantha Martinez answered all my questions ,Great customer service 👍",
"date": "2026-02-23T03:07:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Gabriel! We appreciate your feedback ",
"replyDate": "2026-03-20T18:47:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb22a3b9-c5e6-458f-9308-0c0b9eb3b720",
"author": "Samantha Ponz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLP5GPrHFocYrBtG1_HbDTsR6xiTCxAvkJXqvmQ6HCz7QP_7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "No one ever wants to put their most treasured things in life in a storage but thanks to Stephanie who assisted me made me feel comfortable and trusting that my items would be safe. Definitely a 5 star !",
"date": "2025-11-10T00:37:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Samantha! ",
"replyDate": "2026-02-20T18:47:01.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "7fcc11c1-5e44-44b5-a7dd-d4809d487e12",
"author": "john",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf4KH4WN351FSdFqJr4F4h5BblI0c47twbRKWu__Oi-XRe1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro answered all my questions and provided amazing help. 10/10 customer service",
"date": "2025-11-01T03:38:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, John! We are here to help",
"replyDate": "2026-02-20T18:47:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43538360-3941-405f-902c-65c381f60114",
"author": "Bernadette Cimonetti",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeNNW-6F1l7Yd7RSnKHJA2xFZztd-i2qMSvdIFrJmcWtU6_A=s64-c-rp-mo-br100",
"rating": 4,
"text": "Pedro is very knowledgeable about the business. No matter what you ask him he gives you a very concise and quick answer. He has a great personality and always seems to have a smile on his face and in his voice. It is very refreshing to see great customer service skills in today's businesses.",
"date": "2025-11-01T03:32:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, we truly appreciate your feedback! We are glad to hear that Pedro was able to provide you with helpful and friendly service. We strive to always provide our customers with the best experience possible. Thank you for choosing us and we look forward to serving you again in the future!",
"replyDate": "2025-11-20T18:47:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9ccb5339-0062-42f7-9b7f-af8e62869fa6",
"author": "Dazee Wynne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcYH0vd7PmAaVB7_x9mGSXkJwLXnGex0SesscVrO6CDymwrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro had excellent customer service, he was very patient and understanding with all of my questions I was asking. He never once got irritated. 10/10 Pedro! Thank you!",
"date": "2025-11-01T00:01:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Dazee! We are thrilled to hear that Pedro provided you with excellent customer service and was patient and understanding with all of your questions. We strive to be helpful and friendly with all of our customers, and we are delighted that you had a positive experience with us. We will be sure to pass along your feedback to Pedro. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2026-09-29T18:47:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c989095-999e-467a-8dc5-02045a4c3dc7",
"author": "sonia silva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhEdPEzQJ87sHZCY6e0uLUxjxDIXiglXj91xJBy4Dco7jYfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro gave great customer service.",
"date": "2025-10-31T18:37:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review Sonia! If you ever need assistance in the future, don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-09-29T18:47:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb42c499-162b-4fd3-a9e0-ec73c93ef2f6",
"author": "Nevaeh Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKbijZab9kmjFsr-ZtW5fL_8A1OOl6Qf7GHp7RwtGb1z_JmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro has amazing customer service. Always with a smile.",
"date": "2025-10-31T18:31:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4febd34d-cdad-4fe2-99f1-0eaf1a8e55a2",
"author": "Junior Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3yCVwotyM-PXIXFONzbn_KiT4_F4v-A7GwgnYlHPGVa55JUNZ4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro was very helpful answered all my questions great customer service",
"date": "2025-10-28T19:53:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Purely Storage!",
"replyDate": "2026-06-20T18:47:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "adb5a4d5-8ee3-4595-ae8e-e85acf8fe2bc",
"author": "Doug Haggerty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJvetz28oSogx36OSrz2IWB5Ma2666U3-gr5tu_nGqsFf_WA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stephanie was extremely friendly and helpful, with both establishing our storage unit and closing out our rental. Even on a Sunday. Her friendly demeanor and professionalism. Has made our move to Merced, an enjoyable experience.\nThank you Stephanie for your excellent service",
"date": "2025-10-27T00:42:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a256704-8b89-4960-8870-fe6deaaed28c",
"author": "Xyla Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWi90SHxhTt3KCd1I6MGLNqt9KrCqSTdZiflqHulgHLN6jrxI7h=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience at purely storage was 10/10 😊 great customer service, Stephanie the manager was also great and very kind!\nBEST LOCATION!!!",
"date": "2025-10-26T00:31:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Xyla! We truly appreciate your feedback and look forward to serving you again in the future. ",
"replyDate": "2025-11-20T18:47:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9b0e49d0-2b93-4c22-8144-b838535aac89",
"author": "Stephanie Gutierrez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcjnAThbHWB2KmkJvfgwFWjXsASsxsX6TZwzOYaXJDi9HFk_ni=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-18T19:36:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a8adcbb5-0624-4614-aefa-098f1326417d",
"author": "Mercedez torres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfvXJxIn3NsCMM0e49N7JqGfBKfDY8_Ql16-Pt1TVyCFf_iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "\"Stephanie provides five-star service! She is knowledgeable, efficient, and helped me resolve a payment question quickly and politely. She's the reason my experience at Purely Storage has been so smooth and hassle-free thank you Stephanie”",
"date": "2025-10-18T19:07:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c1669ee-0785-42f2-8fe8-6099a0d12f70",
"author": "Devonna Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDx55aqzSMEhqyw4JhU6OCmivOkbqvprCg-d3yoztQNPzUv1jB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stephanie helped me out and she did such a good job! Really recommend her. Great customer service!",
"date": "2025-10-18T18:58:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c32a6bd9-7115-4ba2-8ebc-1131ffed359a",
"author": "Martina Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHRdUU9YM-XPCkLA-iHC_fP0nF6TE9zu5h6PUjW0HinURmOBcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented a storage and the person who helped me with Stephanie and I would recommend this place to anybody very good customer service",
"date": "2025-10-18T17:56:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Martina!",
"replyDate": "2025-10-20T18:47:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ecf4128-daea-41d5-a0be-57168b0250f3",
"author": "mari Soto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINGmhX8x-zpJYO6ijO5vgrTYSKE1Ef8yuVCC8H4UjTpPeGvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro was amazing. Answered all my questions. Very professional.",
"date": "2025-10-15T20:32:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "36c2c402-471f-4bcd-ac8e-003643ccb08a",
"author": "Lydia Gamboa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJN5-n2PEYjQ38enwVhssxTHuCXh1ed8uxSQyoEl4RlFahTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro always provides great customer service! I enjoy coming to Purely Storage because of his high-energy.",
"date": "2025-10-10T16:11:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "55fce928-97c4-4533-970e-f902663bfcdc",
"author": "angelica",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJTj8MSw-rQAMyiiUsE3O4lH2xHTGOBEymXkMmWASdeORm7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Purely storage made everything simple and stress free especially being new to the town. Excellent service and well-maintenance facility. Pedro was so helpful and friendly. He answered all my questions. I would recommend Pedro and purely storage to my friends and family.",
"date": "2025-10-08T16:55:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": " Thank you for recommending us to your friends and family - we truly appreciate your support! If you ever need anything else, please don't hesitate to reach out.",
"replyDate": "2025-11-20T18:47:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "77951fd7-e47c-4cd1-aa42-ff078309f2c1",
"author": "reina morales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhC0Q-cEl0iTIxqEPdiBiBdpXFjtGrSxrGzX2G4-6w3jXIzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro has wonderful customer service. Always with a smile.",
"date": "2025-10-08T16:46:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "94fff95f-81a8-4132-94bb-d7a288e504ab",
"author": "Desirae Ponz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2-g9ILE96syHNdH8z32Ke9OnN3WpUZ-7YuvIL6_OxaqC0jQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "First time with a storage unit, Stephanie the manager on stage weekend helped me figure everything out easily . Great customer service",
"date": "2025-10-05T15:03:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b85da9e1-1524-4a99-8d3e-51c384d2db45",
"author": "Mariugenia Chavez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUabn7C3hYc6hVkw4j17LXQe6T7AaYJaKQ0FwMhTDrA0viPuYBy3g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love love love this place! I know my belongings are safe and well kept! The extent to which Pedro, Supervisor goes to to ensure the best care of your belongings is astounding!",
"date": "2025-09-30T18:31:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review, Mariugenia! We are thrilled to hear that you love our place and feel confident in the safety and care of your belongings. Pedro, our manager, is dedicated to providing the best service possible, and we are grateful for your recognition of his efforts. If you ever need anything or have any questions, feel free to reach out. We're always here to help!",
"replyDate": "2026-09-29T18:47:04.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "79d46b66-5b7e-4d96-a967-75851626ef6d",
"author": "Dawn The Bomb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXngMuj3XacEFdisKyDfCfd8MafgI3U9PMWzWj7pdi-jgpaAP8VJw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just rented a small storage from this facility. The process was quick and painless. I would have rated it a 10 but they didn't have a eastern facing unit for me. So other than that the facility looks clean, safe and I appreciate the fact they are open until 9:50pm. Hoping to only use this for a few months tops!👍🏻",
"date": "2025-09-16T22:49:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Purely Storage, Dawn! We appreciate your feedback",
"replyDate": "2026-06-20T18:47:04.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "32bbaf63-ee32-42b3-a011-e46457deeff2",
"author": "Frank Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLswGerdGHrqI4gwXCD1EMddRZ2zHI9gRI7jicaXbV0MKCkxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Moved out of my unit today Stephanie had excellent customer service she helped me out quickly and efficiently My overall experience with purely storage company was fantastic I highly recommend this location.",
"date": "2025-09-14T00:47:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Frank! We strive to make every customer's experience with us fantastic, and we are glad to have met your expectations. If you ever need storage solutions in the future, we would be more than happy to assist you again. Thank you for recommending our location!",
"replyDate": "2026-09-29T18:47:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3864445e-a593-49d6-8cbf-76e01b535e74",
"author": "This. That",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLk4pqXzO8rMPakWd8gAqeKbP7Jq_zqxE3u3AHvDQ2hMgaffQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "i went to get information on a unit and prices which stephanie helped me with and was very knowledgeable and professional, i will be coming in the near future to rent storage. five stars!",
"date": "2025-08-24T23:21:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing our storage facility!",
"replyDate": "2025-11-20T18:47:04.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "29af3544-3c02-4be1-bfbb-55c418a396c4",
"author": "Tino Miranda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-KMCrmcrhbRU4Iq4qgJ_I707FBfCJVc2odb39ZBSRJt2in4tE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-07-22T20:11:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback!",
"replyDate": "2025-10-20T18:47:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dc4352c2-f002-4b4b-a217-77c8d7d4ffbe",
"author": "Corinne Padilla",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSKHL9_jh9ssnffLtp3onGZ2Y2MdPt8G3s1_Qv5nnS19u8-zTk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It sucks to have to pay $208 ($11 is for insurance they provide and is mandatory... it's a good thing),\n\nBut my stuff is safe and secure. Times opened are excellent.\n\nYou are to wait for the gate to close on your way in and out to ensure no unwanted person(s) enter the premises, but that is just another piece of the safety put into place 😊",
"date": "2025-05-25T17:11:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Corrine,
Thank you for taking the time to leave a review! We understand that pricing can be a concern, and we want you to know that our rates are set to provide the best overall value—with a strong focus on security, convenience, and peace of mind.
We're glad to hear you appreciate the safety features and access hours, and it's great to know your belongings are secure with us. The required insurance is indeed in place to offer an added layer of protection for our tenants' stored items.
Thanks again for choosing us—we truly value your trust and business!",
"replyDate": "2025-10-20T18:47:04.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "273ca127-041c-46ad-8f90-b701e3a774ed",
"author": "Joseph Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzoQXhz6cB_Sf8GJtXcQ6yAYDsf_MDnYn001kmySErVn607Wse=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-05-20T17:18:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Joseph!",
"replyDate": "2025-10-20T18:47:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4afc35bf-5212-4678-a5ab-ca386c8ad34c",
"author": "Sylvia Duran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtvhQvdqxDs5F2nkDUA_o9RPwYmy3dTcxhHtvjyXjVh6eEbKy0=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an amazing experience and Perla has excellent customer service skills thank you",
"date": "2025-05-20T17:18:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sylvia! We appreciate your feedback. Please don't hesitate to reach out if you need anything else in the future. Thank you for choosing us!",
"replyDate": "2025-10-20T18:47:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32b650c2-d6e3-495d-bf7c-474b379ee477",
"author": "Brianna Moreno",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmUF9KgUlwYPa5QFjpAcnvyQBwOxiRdtjC1ElILFo7PXr4111cHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-12T17:24:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Brianna!",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e6b3651c-3125-44c6-a7e7-bb61076c53c3",
"author": "Ramona Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1gXZW46hOGmhygI9ZmiaKRUtENt0-2BTTZ6o2_plbwSe45w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service! Fast and easy! They greet you with a smile and in detail explain everything that was important for my convenience. Perfectly trained and organized employees.",
"date": "2025-02-11T17:58:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and 5-star review! We are thrilled to hear that you had an excellent experience with our team. We take pride in providing helpful and friendly service to all of our customers. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your support!",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81030e9b-f2dc-48e2-9bd6-f28b907e1160",
"author": "Logan B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEHTAV0rLmJ7H-N40kV2_TmgmP9W7xVplj4MMu4yLM-Zdp8Sci=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-06T21:42:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing us and we look forward to serving you again in the future!",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f2ddbbef-24cd-4fb0-8732-d5e8ccf8790c",
"author": "Natalie Chavez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkOCkHifc0C6Asd1Xjxc_3bFg4eRAOVFUb-8ajt72gsneY8oI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Perdo the manager at this location was very helpful answered all my questions and provided me with the help I need.",
"date": "2025-01-01T21:11:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Natalie! ",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "48d3f2b6-0922-4212-8027-3713923792dc",
"author": "Amaya Dobbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9kaMM6bcvWoMk9zMSCYl8rLH8N9lnYfVQ5SdAahqrvvEvRDo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Every time I attend this storage with my mom The worker Pedro is super helpful! Very kind service. Lovely property.",
"date": "2024-12-31T01:07:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review, Amaya! We appreciate you choosing Purely Storage",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "65643d64-dfe6-4803-8071-404a7a3e3612",
"author": "Sylvia Mojica",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXH4weBLRf8wGHEM1FtaBa85aAhCbaC3-PF19X0629DvHCHSmY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility looked clean and secure. Pedro was professional and answered all my questions",
"date": "2024-12-23T17:46:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sylvia! We appreciate your review ",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f138a617-92fe-44dd-b9b6-b9d20435e333",
"author": "Cristi Chavez-Goodman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzjt8F18XXqLi4ZhRckfxFltWu_Nf_CRZ-c2j0cmZIQyIGBfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional, helpful and kind. Thank you",
"date": "2024-12-21T20:02:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cristi!",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a70af8e-818b-4552-9dab-1f3a07f1624b",
"author": "Donald",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjcS5hn3RlG2rNV9qBWvR3eU1mDhKLfbEqDB1aGEBHfRxhTu54=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-07T05:21:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars!",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de2d4717-6d6c-4d2c-8086-b2c374d5bee9",
"author": "Denise Tomlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpXcQqFfjpkPzAfsL_a6uWXAijao_-MEOaj2c-yNVhxx9HgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best storage company I've ever dealt with. Pedro is fair he will give you break, I'm glad my furniture is in good hands. 😇",
"date": "2024-11-24T20:09:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Denise! We always strive to be fair and accommodating for our customers. Your furniture is definitely in good hands with us! If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us for your storage needs!",
"replyDate": "2024-10-20T18:47:08.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "02105ff4-44d7-4e3b-9799-3e0ddc10ec19",
"author": "Dylan B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKP5lZcYOMmj-1JWagGEnUUQike891vmOTpfoq861noWMkSuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-24T19:04:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing us!",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78d4b746-5686-405a-a188-a5886b1ce47b",
"author": "Jade Whitley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjqE9dB7qlm6j8SqXNyyIM3tTlDDUAcDqUTNfnNSeig2zMRkRs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service and the manager was extremely nice!",
"date": "2024-11-21T02:23:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jade! We appreciate your feedback and look forward to serving you again in the future.",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "04c4d32c-3c6b-4e19-aeec-b58728b8279f",
"author": "Roshon Buckner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJs4BAjU_kdipPT4oqVIHEZPFTdz7xQG-bZk1y7ow7IC3X-bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Beautiful energy",
"date": "2024-11-05T07:59:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We appreciate your support and hope to see you again soon!",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9a30038f-9cb1-4024-bf6e-479be179a20e",
"author": "Phil Busser",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUt9rlilBdqAEbcsQmDKZEWuDeGMUxFv-DInO0PtHE1M8vEzBa6=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They have always treated me right.",
"date": "2024-10-24T03:14:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words If you ever need anything, please don't hesitate to reach out. We appreciate your loyalty and support!",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8401e7c1-167f-44fb-91f3-5a0848eec2c9",
"author": "Joanne Chavarria",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuwpSDKpXTz6KspyVOw5QbYf7IItZAhJKsCAURA1uW1TL5Ld0=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just love this place beyond words \"thank you you are very appreciated\"",
"date": "2024-10-23T01:25:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us. Our team strives to be helpful and friendly, and we are so grateful for your appreciation. We look forward to welcoming you back soon!",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "850642f3-1a7d-467f-941c-af7415102cd9",
"author": "Patty Bowers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjpqvDlpqq0qbpWjF_RUtSKrz5Lmz8JssDkcBhd20K07N0Nw=s64-c-rp-mo-br100",
"rating": 4,
"text": "I met Pedro today renting my storage unit , he has very good customer service skills and is very friendly 😃",
"date": "2024-10-22T20:16:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We are thrilled to hear that Pedro provided you with excellent customer service during your visit. Here at Purely Storage, we strive to create a helpful and welcoming environment for all of our customers. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you in the future!",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45916e0a-8654-4cb9-bd0a-68b3f85c4b3d",
"author": "Juan Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdaVuN6AtKZGKuyBhmnbIrXsulEuk7y4fT2q8eBoW5s9G4GQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rate it a ten. Five star for sure. I was shown the unit and was given options. Very helpful associate in the front. I like that it was smooth with no hassle. Thanks",
"date": "2024-10-22T17:12:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our helpful and friendly associate. We strive to make the process smooth and hassle-free for all of our customers. Thank you for choosing us, and please don't hesitate to reach out if you need anything else. Have a wonderful day!",
"replyDate": "2025-10-20T18:47:08.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "abca89c3-e7e4-4361-9b49-d9606c28b4be",
"author": "daisha cortez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlJqXnaUbP9kT0KcyzemLYNpDUxeS3racEMTcd2xVQ4qBa8Fyk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly helpful & easy sign up. Everything about this place is convenient for anyone from a first timer to someone who has rented a storage unit. I recommend checking them out for your storage necessities.",
"date": "2024-10-07T17:42:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and recommendation! We are thrilled to hear that you had a positive experience with us and we appreciate your feedback. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing us for your storage needs!",
"replyDate": "2024-10-20T18:47:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "77fd538b-f781-4e5e-955f-2967c5216ec5",
"author": "Ramona Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6UoIXGw6-aavLpif6W37bd2xeFn5VGtD4RNeuiLsRJMKV-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good customer service and I would recommend this storage to friends and family.",
"date": "2024-10-04T18:00:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and recommendation! We are thrilled to hear that you had a positive experience with our customer service. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support and hope to see you again soon!",
"replyDate": "2024-10-20T18:47:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "149b09ce-6077-43fb-99a8-01f83b62d0f0",
"author": "Joanna Salas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKx1Z3iLEjdF_4YgwyvdZ62oU3CmCrHHuINR4D0NIUgqEAAPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ruth was very helpful and very nice! She helped us out very quickly and was extremely understanding when we took past six to finish up. Very great experience!",
"date": "2024-08-21T03:17:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that Ruth was able to assist you quickly and with a friendly attitude. We strive to provide excellent customer service and we are so happy that you had a great experience with us. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2024-10-20T18:47:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cdde1767-b7f2-4f6b-9a98-fd8c0ed502d2",
"author": "Shaye Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGcxi2wGX-oHRsN1V7xtel1TpHjyvp0x0Xe0PwTcqsuNJh0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-31T21:00:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Shaye!
",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e7f38cb4-ab18-4cb4-9480-53e186d617ce",
"author": "jesse f",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPLfvWtgUrv0rFP5YqCRd7uPCLH1MSpqJsaiEbCmZMGqEBVGs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-19T16:08:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Jesse!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3ae4bb7-2df0-4ec0-bf6f-b097713a2c35",
"author": "Bruce Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzq2NxT8Ik2_Sek5xFyRHkrseVEYyvnmoht-Zv0x5EJ11ml-44=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been doing business with them for years! Fantastic service! Awesome people! Pedro is the man! Ty for keeping my junk safe and sound!",
"date": "2024-07-18T18:44:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bruce! We are thrilled to hear that you have had a great experience with our manager Pedro. We look forward to continuing to provide you with excellent service in the future. Thank you for choosing us!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "1a64d85b-7643-49a9-a3a6-24992b2b0896",
"author": "Norma James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnsdwFvwaXW23Gc0DfRGtLv3bNbRb2lZEZFfBEiAtouPVRpmC8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-08T13:44:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Norma! ",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82267c86-5b6f-4702-b55d-ad43f70fdeb9",
"author": "Albert Gonzales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1HOYxGb4ycpqeTV0MU0p9i945Azv4fJAAa4mtDC994Ugrrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome she was awesome she helped me out",
"date": "2024-05-21T12:07:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Albert! We are so glad that we were able to assist you. ",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8b7567c7-9573-4e6b-97e3-e88cb5e6acf6",
"author": "Robert Molina",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyTq7AgGB37L-nVtxmv3Je6CvHVBWFMP7-nU79ej40ijf-ClL9HA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Was a very courteous individual who made it a point to make it a personal experience which I thoroughly enjoyed I'm glad to have chosen the storage place I give it a full five stars for cleanliness and for service to the customer it was great I greatly appreciate it thanx again eric",
"date": "2024-04-26T18:55:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Robert! We are thrilled to hear that you had a positive experience with us. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing us for your storage needs!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "c5c80432-9302-4a8b-8d60-7675db5233aa",
"author": "Nicole Fleming",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7a6n6c_bh-i4xzFhzUPFqHufGYdRRIbwCrnOaFxDNSKC4b1KG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and courteous",
"date": "2024-04-25T23:38:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Nicole. Have a great day!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "83fff47c-06ac-443b-b9a2-785d2ca2fe89",
"author": "Saihra Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJt4jACUkkv9jB8e3xLdFx4oAQkjAZyL9Kicm4zmawQQZmxGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-24T22:23:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Saihra",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1782477-c169-4082-ac91-b7702f97b2bc",
"author": "mason. jpg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXS2e1uh7eIut7_NlmlTO-3_XjpQgQDj_VjymX6lubB_7Lzc4-=s64-c-rp-mo-br100",
"rating": 5,
"text": "No hassle, straight forward business with friendly and helpful staff like Leticia.",
"date": "2024-04-14T20:14:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to review us! We strive to provide excellent customer service and it's always great to hear when we succeed. If you ever need anything else, don't hesitate to reach out. We appreciate your business!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e817288d-4521-4888-a8b3-d8779121f52f",
"author": "Sofia Uzeta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWC7tlTzHc-8MFcCYGOUH6hd-SaribGhrSBfrivLlgwQz0YbQu_2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-02T00:05:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Sofia!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4ad66a1-38ad-4df6-8723-415dd7b21abe",
"author": "Manuel Nunez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJB0KgQ9L8_EneNnygUIo-AwvRMzwzaO9SU4kfajG3lQifWIBM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just want to say thank you Leticia for being so kind and patience with me.\nYour a great example of good customer service.",
"date": "2024-03-30T22:16:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are always here to help and provide excellent customer service. We appreciate your feedback and are happy to hear that you had a positive experience with us. If you ever need anything else, please don't hesitate to reach out. Have a wonderful day!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa5b155a-84b6-4ceb-878e-1932423f6066",
"author": "Maria Osornio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVe8UvO8Xfn-YSx0S5P8LUk6WDaqYRmKh8p754AQ1dpwvwAemy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Pedro and Eric!",
"date": "2024-03-11T20:53:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Maria! ",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76784195-2efb-4e1e-a77b-1576d2c55932",
"author": "Ricardo Sandoval",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzhjQzMb03vDOSwRt8GHLTZ-B3mqKOskSl_v2Dzn1It6RJoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good customer service",
"date": "2024-03-03T19:44:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Ricardo!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c4271773-3cb1-4dce-9a09-514d21c94906",
"author": "Ladedria Cooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf8WUV0au9oSVx432b9olm31u5Q-QR8MwisdxRpmpE1Fs_ig=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-02T18:42:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Ladedria!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9349343e-7276-4b55-9d9e-658b855dfca7",
"author": "Rene",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJguMuKeOz7FaJ13xM9n6lmR3JY5l00zx9ms2qukHMHEpKPNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean place, rental was fast and easy. Leticia was very helpful",
"date": "2024-02-25T18:31:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us and that Leticia was able to assist you with your rental needs. We take pride in providing a clean and efficient rental process, and it's always our goal to be helpful and friendly to our customers. We appreciate your feedback and hope to see you again in the future!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "523bd620-fae7-460e-b701-58006d7d567f",
"author": "Estela Clemens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFS2br9MQzrqRxoCBQJjPtlmoSlAL1N1-RbECtuhpbM52zBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-24T23:50:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Estela!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce3e4462-3e90-47c7-8693-b02c329c6db8",
"author": "Jonathan Clemens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJWACwGMtvPXdyd7D0EiHGYuKHm91w7exvPReBgCrEbcdsTDrs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-24T23:50:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Jonathon!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9666f74-193d-4e81-8922-50fe8b7d113c",
"author": "Maola DanielsMcCroey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5-KZtJMhn1UBjp8nJDmJnBUloSL64FwdTzX8ReeSaanAwe7CB=s64-c-rp-mo-br100",
"rating": 5,
"text": "It's my first time renting from Purely Storage. I would like to say that Ms. Leticia was a wonderful lady today. She was helpful and friendly. She had no problem answering any of my questions. Thank you so for your help.",
"date": "2024-02-24T22:54:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We are thrilled to hear that Leticia provided you with excellent customer service during your first experience with us. We strive to make the rental process as smooth and easy as possible for our customers. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a03d1467-d593-48ae-82ab-fa87528ae425",
"author": "gerardo tapia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfjig9pmj7rzyXwecTBavwY3lOGpiK3CN_k5H8teDtUNQHOn4=s64-c-rp-mo-br100",
"rating": 5,
"text": "The gentleman in there was real knowledgeable and had an answer for every question.",
"date": "2024-02-23T18:03:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We always strive to be knowledgeable and helpful to our customers. If you have any more questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help. Thank you for choosing us!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "575d657d-43c2-4e78-9b53-c7e8443aa96b",
"author": "Eulalia Francisco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2aM5FwYbbqsIIVBuGb_KCDXlOke6dkM6Nu4yWBq0Gse_bsA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly and great job in description of process for Leticia",
"date": "2024-02-18T00:57:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We strive to be helpful and friendly in all of our interactions with our customers. We are pleased to hear that you found our explanation of the process to be clear and informative. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!",
"replyDate": "2024-10-20T18:47:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bb20b462-e4cd-4c89-b99c-84c38554a4da",
"author": "Ricardo Gutierrez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKY_E8a-3oP7hAenfg04EeJV_nQBluhh3aaGNA_IJrme_qHCiJrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very nice and let me know that I wasn't going to owe extra money for being a couple days behind on my bill.",
"date": "2024-02-17T18:51:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We are always here to help and make sure our customers feel supported. Don't hesitate to reach out if you have any questions or concerns in the future.",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "088ad11a-e751-454f-b028-47680500ad9c",
"author": "Carmen Romero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKe3B_QJsIc5XOc3yEBRhAsGrOyqKzjUYgtJmzxaGDXaPTP=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great n informative service. Very friendly.",
"date": "2024-02-11T22:10:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that you found our service informative and that our team was friendly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6c2f388b-1261-473c-a0af-968f88971b22",
"author": "Chaparrita Quiros",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVy9XMya8hbKvnOjZD2RL9l0BAaI4Ji26YIVvNpoTRThvR6EI3c=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-04T00:44:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ana!
",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19c9d03c-78c1-447d-80a6-8988a8b702e7",
"author": "Delia Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGh8TVR9OjFk1x6qA4jcnyP6zE9uKhz4NitP239OXLpSZE5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-28T22:36:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Delia! ",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f45273c-b6f8-46a1-a9ad-e601050bc490",
"author": "Denise Tomlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5HMNjXQKPISg19HYjK3m5DbVPqpLp_spX2xwOMNwo6_gXlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-25T19:03:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Denise!",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78c61ac9-18e2-48be-bde9-0a899e1f4af3",
"author": "Pricilla Quezada",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlXjcr4NmuTNyRZ6-pqzAymyhajK_NXzsvuxOToyxFKl9QCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro and Leticia\nVery good service and very friendly",
"date": "2024-01-07T21:07:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words for Pedro and Leticia! We appreciate your feedback and hope to serve you again soon!",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "221fecf0-318f-4338-97de-e6d2087cb79b",
"author": "Exa Moua",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYnyOA0nx3ukutKURiju2xNa41Oz6OeWmyQ0kaBopwwa01Tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Thank you Leticia and Pedro!",
"date": "2024-01-06T21:21:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! ",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4073f5de-b1eb-40a8-bd27-ea8c21250fed",
"author": "Myra Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImwogwycMa3ne34MAmao4JadK52ajxJwdLq2uppPtAuLzaFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was just wonderful helping me. I will definitely rent with Purely Storage if needed. Thank you!",
"date": "2024-01-06T19:48:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Myra! If you have any questions, please let us know and we would love to assist you! ",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8238023c-fba0-45fe-9ce5-1b6b11adf11c",
"author": "Juan Villa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-I7vE_ZFbkVCnR9kRXwC15BPs-zjKXaeU9aqMoN21iMvgzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro had great hospitality, was very nice and welcoming from the moment we walked in we felt right at home.",
"date": "2024-01-05T22:44:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Juan! It is always great to hear such lovely things about our managers ",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1da1eb76-d93c-495c-b3c9-24b817932972",
"author": "Malina Boutelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1-iZVVJHkdbBxRirNHkKpTIaUWDKi93-FTVoLZlPbg4RJv0pp=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-10T01:25:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Nicole!",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0d4dc33-af02-45ea-af58-5ffaae0f0aee",
"author": "Steve Gomes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUkhw61B1KIP38mc11cN3AUa5TJ1dn1xjmDBZTBMpbvlN7Rw=s64-c-rp-mo-br100",
"rating": 4,
"text": "I think it could be cleaner in the hallways. Who is reponsible for cleaner the dust off the doors? Also the latch on my unit barely opens and then the door if very difficult to open. I would like have both looked at. How do I do that?",
"date": "2023-12-02T06:08:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for bringing this to our attention. We take cleanliness and maintenance very seriously and apologize for any inconvenience you may have experienced. I have notified on manager on site and he will be reaching out to you shortly to arrange for our maintenance staff to address the issues you have mentioned. We are always happy to help and look forward to hearing from you soon. If you have any questions or concerns, please let me know. I can be contacted by email at hayley@purelystorage.com ",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1146cfbb-3c86-4942-b3ed-b711f71d61d7",
"author": "sylvia mojica",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpKVl6J0hBTcwr3xi7SzqS1jzr4tEa-VkH-L6dmx94CbaRzElf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and secured place will recommend to others great customer service thank you pedro",
"date": "2023-11-30T22:02:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Sylvia! We are so glad you enjoyed your experience with us and found our customer service to be helpful and friendly. We appreciate your recommendation and hope to see you again soon!",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "2c04f753-0a0c-498c-b632-5a2130db6cd3",
"author": "Itz Jelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD0qoaPdXUZHpV5z0qLEb0d2Y_n4s_P84xTwJp401jQ9P5i051FA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pedro had great customer service and answered all my questions Will be recommending storage facilities to friends and. Family",
"date": "2023-11-30T19:30:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about Pedro and our storage facilities! We strive to make sure our customers have a pleasant experience and are happy to hear that we met your expectations. We appreciate your recommendation and hope to serve you in the future.",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d014be33-128f-4ace-a137-bb994c7a03f5",
"author": "Mary Garza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIk9j-ZZe3_2AtinO44_ZFj7lt5dGOOw6WxiKbDJC70rqM5Sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Place looks great very secured and Pedro was very helpful",
"date": "2023-11-29T21:01:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave us a review! We are glad to hear that you had a good experience at our place and that Pedro was helpful. We take pride in providing a secure and friendly atmosphere for all our visitors and it is great to know that you felt that way. We hope to see you again soon!",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2b7edab0-5fed-4abb-a1cc-a2b30b092875",
"author": "Kyle Chapin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyprfNrOmybs7qmiPwQ9IFsk2vsPykkG4U-egvyOG_AzRUn0wqyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean. Safe. Secure. Everything you want from a storage unit and company. Pedro and Leticia were very helpful and friendly. Excellent customer service from the both of them before renting, during the rental process, and upon moving out. Would recommend to anyone looking for short or long term renting. Prices were the best we found as well",
"date": "2023-10-27T17:47:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're so glad to hear that Pedro and Leticia provided you with excellent customer service and that you found our prices to be the best you've seen. We strive to provide a safe, secure, and clean storage environment for our customers, and we're glad that you had a pleasant experience. We look forward to serving you again in the future!",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "cd42e238-f409-46b6-9ed2-647a435b7af3",
"author": "Constance Krischan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMUAtJeO1ZwLFrOm997X_F9gGD5QfwPqmMN7wMgW9ICkAOJYJF=s64-c-rp-mo-br100",
"rating": 5,
"text": "These people were fantastic ! Professional, courteous, compassionate and patient . I have not had a better storage experience, ever! The facility is clean and well kept. Thanks Pedro & Leticia!",
"date": "2023-10-23T03:28:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We are so pleased to hear that you had such a great experience! We strive to provide helpful and friendly service to all of our customers. Thank you for choosing us for your storage needs!",
"replyDate": "2024-10-20T18:47:14.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ede1ae34-cc46-4da3-9237-58bc0ce07370",
"author": "Andrea Lowery",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL12k257pLjenpb1bb9Z7YD5NA3S2D2tob8NjtWlRSC_6yCqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very knowledgeable, helpful and kind. She gave a perfect breakdown of size and pricing and showed me it all. I highly recommend this place due to her care and customer service. Thanks for the help!",
"date": "2023-10-08T22:32:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review and for your recommendation! Leticia is indeed a wonderful employee and we are so glad to hear she provided you with excellent customer service. We strive to make sure all of our customers feel welcome and have the best experience possible when visiting our store. We appreciate your feedback and we hope to see you again soon!",
"replyDate": "2023-10-20T18:47:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c3b093cd-1e5a-439f-b7f6-37419b5869d0",
"author": "Giovanna Marin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaZU4n7-K4rb6Dqn1gn9MM_t_ma1JIqyTCHhRBSXHhW-BJndTJxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I want to thank Leticia Marin, she was very friendly and gave me very good customer service, she made me feel confident.",
"date": "2023-10-07T01:04:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about Leticia and our customer service! We strive to ensure that all of our customers have the best possible experience when dealing with us, and we're glad to hear that Leticia was able to make you feel confident. Please don't hesitate to contact us if you need any further assistance.",
"replyDate": "2023-10-20T18:47:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "67d53984-9a92-49be-950a-591a36248bdb",
"author": "Victor Serena",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHrP2ID-rHg5I9m6xCBlFjF3d2fmP4_SuIJw_oqBYPKaZb9C7h=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very happy received a discount and a free lock very clean place. Leticia helped me with my move it thank you",
"date": "2023-10-06T22:02:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review. We are so glad you had a positive experience with us and that Leticia was helpful. We strive to provide our customers with friendly and helpful service, and we are glad that we were able to provide you with a discount and a free lock. Thank you again for your kind words.",
"replyDate": "2023-10-20T18:47:14.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "55b9941a-da6f-4960-a35c-b1ba132a093d",
"author": "Nick Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIV6lc73R5oEBPdeaGe67LGI9a8oJYhXPxChNn5fOlADYJluA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I been renting since 2008 , and I'm very happy with my storage. Safe and clean place. Leticia is always happy to assist me and answer my questions. Thank you Purely storage!",
"date": "2023-10-06T21:35:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about Leticia and the overall experience you've had at Purely Storage. We strive to provide the best customer service and we're glad to hear that we've been able to help meet your storage needs. We appreciate your loyalty and are happy to have you as a customer.",
"replyDate": "2023-10-20T18:47:14.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "797539c7-12da-45a7-b1be-9ad49e323be3",
"author": "Randy Baber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfTMW8ovU5CMAdE5wy3kphQrWpudKfYP4vGka79Ooqs0jfhVFL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia helped with my move in, very happy with service. Clean and secure place",
"date": "2023-10-01T21:44:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive review! We are so happy to hear that Leticia was helpful with your move in and that you are pleased with the clean and secure environment. ",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "8c4840f9-569a-4cd7-9ed9-417751b20547",
"author": "Angela Mariano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYdFTf2r4BJGKqmjF4YQOI0Hkr3wniudAUe3fHaBRdlXw3EQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very helpful, she helped me with all my needs effortlessly.",
"date": "2023-09-30T18:26:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Angela. It is always great to hear another great review from our customers ",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "165c50d6-832c-4e1d-b5b2-3b918af4ee01",
"author": "Daniel Nava",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLY5wRby19ABZQK6LeHG9W53hDF_zj9nv7iHfo4FYl--LnX_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia helped me out with my move out. Process was fast an easy, very happy with the service will definitely come back if I ever need a storage!",
"date": "2023-09-30T17:31:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so glad to hear that Leticia was able to help you out with your move out! We strive to provide friendly and helpful service to all our customers, so we are delighted to hear that you were happy with your experience. We look forward to seeing you again if you ever need storage in the future.",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1aa0657a-ae58-450c-9727-b7c4df3fb356",
"author": "Shaelaeugh Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSDNkXQOkRLMp4uZbBuFWTcOaX05Lqy97jbERuc1D3bixdhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "There was great service leticia was a great help she was patient and understanding she also gave us half off on the first month she has good social skills",
"date": "2023-09-24T18:42:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about Leticia! We are so glad she was able to help you out and that you received a discount. We strive to provide the best customer service possible and are thrilled that Leticia was able to provide a pleasant experience. We value your feedback and thank you for taking the time to leave a review.",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1c0ddd9-9d85-448b-a0cf-a509faa9fb76",
"author": "Darla Webb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6Ug6EjNFfXa1QFPUVgs4uK1KjPTBkVwxdKvCCun8Usf7AVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Leticia, was very kind and helpful with our move out. Thank you again.",
"date": "2023-09-23T21:47:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review! We are so pleased to hear that Leticia was able to provide you with friendly and helpful service during your move out. Your satisfaction is our top priority, and we appreciate your feedback. Thanks again!",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0e076dad-59f4-442b-9c05-8eb91417acd0",
"author": "David Alvis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpQgKbJSAUfxJk8ABnGp8JaY7_-4Y2lxO9TOk5MXU7iB9_v88=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia did very good job help me\nThank you",
"date": "2023-09-23T16:24:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so pleased to hear that Leticia was able to help you. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thanks for your review!",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62ade058-7aa0-4cf4-bb31-045eed937c98",
"author": "Jessica Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-3xHns4Uy3__4GDlSEvb7kN_57YTUeIc_VPUvFa3teebakw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was clean and safe. Leticia Marin was so helpfu and kind.",
"date": "2023-09-17T23:26:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jessica. We are happy you chose Purely Storage!",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "8e918742-13c3-4961-b1e7-b9868395e011",
"author": "Cheri French",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoDJNTscf9iigAkzmnNDlR_PPrChfp7Sip_l-Yr-fzhhcc9ou7Ew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place surely gives you that sense of your property being protected. I've been here several years. Never had a worry. The staff is always concerned if you have a question. And Pedro, ? What more can I say. He's the best. He will call you and let you know that you forgot to lock your storage unit when you left. And that he did it for you so you don't have to drive all the way back. Thanks Pedro!.",
"date": "2023-09-05T18:04:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to review us, Cheri. It is always great to hear from a happy customer. ",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5ed1cfcc-2368-41ad-bda4-02b399e6c8ac",
"author": "alexis grijalva",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxwfqbtRop-5HMC_Y3E-ALgRSk7Ua3xKnPs5oVfcjHE92LDJmlvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are just exactly what I call the best customer service",
"date": "2023-08-28T20:00:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alexis! ",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "341c22c4-e180-44d6-86e0-03384b00877f",
"author": "David M Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoODeykSx1EOfL5sYTnTNGI-BISZxbuBMetreYNQsbe0eMQCVQhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just took on storage here: set up was really quick and efficient, polite staff and the place is clean and well maintained, looks well secured too.",
"date": "2023-08-28T16:17:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, David. We make the move-in process as easy as possible for our new customers
",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "35cdefa5-3795-40ab-b977-114464982b73",
"author": "moraima stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZT_57QS_baP14kpa4Ah3mrEsx2ePFyb9yuyGmZEqlAe6SGjk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very friendly and helpful. Great service!",
"date": "2023-08-26T21:17:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Moraima!",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d63e0c03-3aaa-45f4-bc9c-a228afc2775a",
"author": "Jose Valencia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvhDZU_3RNpG8j4C209SaBRdkQtgzxUI3Go-GC4RBqV_Ao5pUb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was just amazing during our visit. She made us feel right at home. Thank you Leticia and Pedro for everything.",
"date": "2023-08-26T18:15:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jose. It is always great to see another perfect review!",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "fa00dcce-8c06-4098-98c5-dd1ec2be34f9",
"author": "miguel cisneros",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxGxBn1WBTkj-aGvxYivmmQqhEFha3ETsqwQf1kU3yj_2ytg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was a nice person nice attitude",
"date": "2023-08-07T00:44:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Miguel!",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fc37efb7-8f32-44e8-9ff0-0fd8f0e9dd98",
"author": "bedile goldsmith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0ovg54d52lbz14gEcHuUZP_-DKB4EayMgnYojmBDMYhNv5Hi9=s64-c-rp-mo-br100",
"rating": 5,
"text": "LETICIA DID VERY GOOD",
"date": "2023-08-05T17:58:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bedile!",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b2678a9-b3a7-48c0-83a3-293390ed47b9",
"author": "Marcie Fuentes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-34wU7qFRXSHEIxdIYjtIbUbJU7lfvDnCuwaHLgehREk3Lw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-20T01:36:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Marcie",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0580d4d-7ddb-4514-965e-081a9f69293f",
"author": "Lori Solis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIB_tT2S-jQEVA5Qt3G1o_FdX1yVdzYvXDty7uxh46XHBKZug=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Eric was awesome... So easy to rent a unit. Got my unit and stored my things in under 30 minutes",
"date": "2023-07-18T18:03:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lori. We make the rental process as easy as possible for our customers ",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "50d96d21-5d7a-48d3-b44d-e68b10a16c7e",
"author": "Carla Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFj_8IVDtAIU6y_gAk-O1cC5hz-wy6A0Ib__2rIZ7opTP_6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very helpful today great service thank you",
"date": "2023-07-15T23:50:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Carla!",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2593dac4-26c3-44fb-ac68-aab03130c1ec",
"author": "Kaitlyn Medlock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYao1X8V-3zmPvqn8qXpWeDJArr2hG6td9Xho-RxcIOgSVMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was Absolutely great to work with explained everything we needed to know and even gave me a tour to see my locker beforehand.! Excellent customer service.!",
"date": "2023-07-08T23:21:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kaitlyn! We appreciate the awesome review",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "951a409a-326b-4fa1-96d1-41f8170e002a",
"author": "Megan Medlock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtSWut-wOrJnqjg3PSJzM_0g0VNSRjnw9q4VBz4Wm8IQO0zvQx=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We got excellent service from leticia, Great Customer Service very nice and thoroughly explained the process in ways we could understand thank you so much girl!! :)",
"date": "2023-07-08T23:19:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Megan. We are happy to hear you had great service!",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56210b0a-5c9b-41ef-a92e-438219f67d14",
"author": "Sonia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVDsHtV6UV6OS2SXXyGZG80RVnx6FxEhB-BjCv-XPe7Vs75yA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Pedro was so helpful and nice made the process so simple and easy!",
"date": "2023-07-07T07:59:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sonia. We are happy we could assist you ",
"replyDate": "2023-10-20T18:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5e5ffee0-2a11-4d3f-9b16-fbd1626567ec",
"author": "Grace Ayala",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBsCNIfUl-v7LX-hEiaBujUBGRtYjcZ_bbI3IzWoLdy2dbAvKvqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went in to make my monthly payment and I was serviced by a lady named Leticia she was friendly and very helpful.",
"date": "2023-07-01T23:09:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Grace. We are happy to help! ",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe530081-e726-455d-8f26-d3219f537436",
"author": "judy johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIz3gGe3LqmOA3nIqujT_auyYhfA3DJe_Zw2xdfHSGcpHzRBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia have excellent service to my mom and myself",
"date": "2023-07-01T18:34:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Judy",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b638fafd-dbca-411b-8f68-3e8b861b3176",
"author": "Alicia Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhUAw5k0mJs3MBdq-a8EUy3sTOJYXSdlHSlkukK8H4iQlAKHU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was great an she was really nice. She even gave me a free lock an she showed me where my storage was an she let me know about all the rules",
"date": "2023-07-01T17:32:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alicia. We are happy to answer any questions you may have ",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "0dfdc709-07e4-4e30-83ce-388b0947a130",
"author": "Lauren Monton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3VtH36uob8s09tgbDmwyOdDqlOobm0rVztNeg1vkOEks3qxo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you so much for your help and timely responses to my questions",
"date": "2023-06-11T23:29:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Lauren ",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16d094d9-74e2-4e3d-84dd-05809719a8ba",
"author": "Juan Ledesma",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqa4AotYqGnlRKcy-c45QMmF0XRpxVgRWZTCKf8qrp6JWPDg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Leticia was very helpful and informative.",
"date": "2023-06-10T18:32:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Juan. If you have any other feedback for us, please email me at hayley@purelystorage.com ",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "38461ec3-814f-4568-9427-b91af538a345",
"author": "Merv Storey El",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJfBz9hN9fRPas6iwZ0BPWNE96QzXwM6SIQswlnKa2pziLjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very helpful. Move in process was fast and easy. Showed me the storage before I rented. Got a free lock. Thank you.",
"date": "2023-06-10T17:32:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Merv. We strive to make the rental process as easy as possible for our customers",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "04d832ce-b7e4-48e4-9bba-89490e46f215",
"author": "Amand Elam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBWpXfz3tB9ECpq9D7pMEFCNp0DE8EcrbbBV0W5wL6PjQr-2mc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service by Leticia and great prices!",
"date": "2023-06-04T22:06:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Amand!",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0c8e15df-6d69-4cca-89fe-78bb11fa23f5",
"author": "Machell Elizalde",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRlAGptZyxceZdcvvmcXJ0M7faiReUoZBLzhTQPiA5LjNdu76q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very friendly helpful very pleased with my visit today",
"date": "2023-06-04T16:12:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Machell! It is always great to see another happy customer",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dbbd72ac-adc7-4a80-a4be-208f96438acd",
"author": "Serena Umada",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9rHNl3akOyqdOI3Nka1PVEqVPAs0FPRALQNmlQzPYIee2pQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-05-25T22:52:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Serena ",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be47001d-3776-4e32-b588-3c3d5014c7ab",
"author": "Johanna Marbley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ0VDh8syZpuY2IdRYwJxJYmMjy6RskazOPOKvQFTSc7x-mQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia has excellent customer service. I am very happy with Purely Storage, thank you!",
"date": "2023-05-21T21:13:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Johanna! It is always great to see another happy customer ",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb53576c-c467-48eb-9cdf-07389da979f3",
"author": "DirtMcGirt 1304",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAQ0d6su0tuVl4UJCS39o3a2Ws1uHlFQdzZDUFZaakMLiwZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very helpful with my process of getting and closing my storage unit",
"date": "2023-05-20T18:15:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you. We are glad we were able to help with your storage needs",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "72293177-6950-447a-9a2a-4bfc218ed787",
"author": "Marina Carrillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFywcVls2IQQ2LzJME5f1tIY7G4nLSA4ndFtDJ8wH9KHfdpRL3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia is so sweet and very helpful. Ive been with Purely Storage for a few years now. Ive never had any problems. Excellent customer service.",
"date": "2023-05-13T17:12:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Leticia. It is always great to receive awesome feedback!",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e5ba1443-9930-46e3-a201-e322d545233b",
"author": "Carlauuj Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLau-yrGWchx8OySaQGiJ3mUSJMo_aidDNf56HXiTYepr9lDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very nice, help me move in. They had move in specials and even got a free lock. So happy thank you!",
"date": "2023-05-07T23:34:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Carlauuj. We appreciate the 5 stars!",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "324b67ec-97dd-4f3f-a0ba-2670edd75459",
"author": "Fey Fey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3i5eS_rTMiwPVccKyFjwWM_LiKDPhRfuqg9SKZ6F07S2hPxu7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very helpful and friendly.",
"date": "2023-05-07T17:22:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Fey Fey",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0a9fc899-d9d2-4a5e-965d-26b991a7ae79",
"author": "Siddharth Nanjangud",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRYQOXZlLrn2-IBsfTDoto27fLWheOZL8vZCwMb2__I4v_RQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very helpful with the process",
"date": "2023-05-07T16:58:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Siddharth. We are happy we were able to help with your storage needs",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e327e290-6324-4008-9c1b-4573fcec0a12",
"author": "Richard Aguilar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIpxZ0dB3P9752xcYA6BXzsbtYcRa4aeCDDAcBGPwLRuaxlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia and Pedro are good people great customer service. Safe location been here for years",
"date": "2023-05-06T21:40:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Richard",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "d2678bae-f416-446d-8821-67251c62ae6b",
"author": "Z W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKnIbrjj0NwImZKks1gHnhq50iDOPSQ-eVyjqzNPBecS7iaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager is so chill, i got a storage room with my friends since i attend ucm and he hooked us up with a deal for our first month and made sure we knew how everything works!",
"date": "2023-05-03T04:20:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Zara! ",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2e2bcbdd-51d0-405f-804f-95e2774fbf12",
"author": "Ami Ogbonna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-Rr9eMW5jGHaz9Z19zroexICS0bg9zQ46EB6jYtuuWnhTFSuXuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Perfect for UC Merced students. Got a good deal for the summer. Highly recommend",
"date": "2023-05-03T01:00:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ami. We are glad we can help with your storage needs!",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d850df0b-ec2c-4ce2-b382-891cb19c0c6b",
"author": "Anthony Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNV1H5LI0KZ5VcmHiXe8calYTpj2pNc3V_itIpQHYtsAXEdT8c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia. Thank you ver much you were so helpful",
"date": "2023-04-30T21:14:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Anthony ",
"replyDate": "2023-10-20T18:47:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0a4efb00-0179-4efb-9543-8758c7ff89ff",
"author": "Alma Rocio Maravilla Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPHe-8RYNVJECmHjvL1c5TcB18BjAX36mcQ6l2z3MwlgUB6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia provided me with excellent service.",
"date": "2023-04-30T20:31:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alma!",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6df87397-340a-46b1-ab4a-ee74815dbf2f",
"author": "Angela Upchurch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvQuzHc1pUq7YcO5J4VVgILqZ_z--rX70Z_pQ6VkmMUmNO_99i=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service! I highly recommend Purely Storage for all your storage needs! So glad that we chose this company to keep our belongings safe and sound. Thank you Leticia Marin for helping us!",
"date": "2023-04-30T20:03:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Angela, for choosing Purely Storage!",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "37e4ed33-f567-4cf0-94ac-e600c20cb5a5",
"author": "Juan Sagrero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIFU7WpW3GgsarLnN1LCG3Bo57IJI6k-Jz5DMT9uu-JrqG_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'm very happy, everything is very safe. Leticia is very kind, thank you very much.",
"date": "2023-04-29T23:13:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Juan!",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "cb11ae9f-0ab9-4abd-8453-45c9b539c9ba",
"author": "Mary Borba",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNmUdFfJ8u9hRv_QQr6HgWDFCBNSEz6YsSMbkIEAJvjQkp-w=s64-c-rp-mo-br100",
"rating": 4,
"text": "Thank you for being there when I needed you all. The place is always nice and clean. And thank you Pedro for helping me out. Thanks again.",
"date": "2023-04-27T18:01:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mary. If you have any suggestions for us, please let me know. I can be contacted at hayley@purelystorage.com. Thank you!",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "39153c27-5759-4dfc-8c6f-6dc1c2eecd3f",
"author": "Ally Caldera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdcJjdErik4DOU0GHk3ixL1Fp-pOWz-LKNTCbA69-H5Ix5wA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service The guy who helped me was Pedro. He was extremely helpful, answered all my questions, and was really polite. Over all great service",
"date": "2023-04-24T01:19:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Ally!",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2eeef702-73b9-4ba5-9d37-a63458d984f7",
"author": "Stan Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtCQ--FK7p2b-cfwF6nWK7Kls1EtQeJRjc1WU8vlVtO-MFpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia is very friendly with customers like myself and may her day be as bright as her smile 😃",
"date": "2023-04-24T00:44:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Stan. We appreciate it",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "98510ead-2a74-4770-895b-818cb152393e",
"author": "Frankie Ruiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUrO5Bx39LOLw1hZXsd8SX5aGArorSLrcxHebRQhRdVe29cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best damn storage assistant's I have gotten in a long time ‼️ very friendly and respectful and we were treated like family ‼️ very satisfied.. I recommend this facility to other people ‼️💯 the office manager Pedro is an awesome guy very respectful and caring and was extremely helpful with all of my questions and concerns ☺️☺️ the facility is nice and clean and felt very comfortable there..",
"date": "2023-04-23T21:27:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your awesome review, Frankie!",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4b266259-adda-40f1-9ed2-69bfad242c65",
"author": "Maya Hechicera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNZPUFTUk5tbLuocZYw1xgSFR7G4qky_iUNVpM5l-J1cIHkc4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was such a great help! Super sweet and very nice! Great customer service thank you Leticia",
"date": "2023-04-23T00:49:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your lovely review, Maya",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8703775-9274-454f-85aa-8624f458d024",
"author": "Doris Singer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcNYNdM7sJEqPAVdCTEgBnXWBXLPMhah-vWdMur84Yqylm8V4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very helpful getting me stared with the storage unit",
"date": "2023-04-22T22:54:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Doris. We are happy to help with all your storage needs",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d59e0dbc-1c8d-42db-b609-09c08f0597a4",
"author": "Nakita Haynsworth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8MiWG-mnTCzi7_dqFEy4gKkY_rl9XUyel6shZW4v3v8ph=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location, clean safe and Leticia is always friendly and polite",
"date": "2023-04-22T20:55:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Nakita. We appreciate your 5-star review",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ee3ee978-78cb-4c70-8690-ee8ec8b5f425",
"author": "Lori Trujillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKViKcB-frUg9-sIADGxt1UYpWEYFplkzWFkEJselm9n6QdRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-17T16:41:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Lori",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ddce0d5-c3ab-44ff-b08b-39d6202ebc62",
"author": "Tanya Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDJSJwxorHzbUA9k3yHxRiheiFCJnlU2QzXILiQRmLWG5wUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia helped me move in process was fast and easy got a free lock and its month to month.",
"date": "2023-04-16T23:10:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tanya. We strive to provide the best value for our customers",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "fcc11b11-c512-4221-8050-79319d3a82ae",
"author": "Jessie Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJY4KrNnOscAgEYzlyU1S1p_GQ3BhoAObRYqFacyKWwKNlDhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia helped me with closing a unit. She was great ! She was very knowledgeable.",
"date": "2023-04-16T20:43:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jessie. We are happy to answer any questions you may have ",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "39f39ea5-7800-4a58-ace5-4edbd6a224de",
"author": "Trina Espinosa-Kelley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVq7Q5CP76SSvxXBFpD8nN2wmqOnuoMlCMD5dEY2Bcqk8_LlvoEbg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Leticia was very kind and helpful. I appreciate her help!",
"date": "2023-04-16T20:41:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Trina.",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6d6c55f1-c2b1-492a-bcdc-285c98d48df4",
"author": "George Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7YANUPYJFmzZspMtzlFbNQPkWkO3vXl0yX0WHmhkyiylLLXHW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Leticia was very quick and helpful in assisting me with an Issue I had.Thank you!",
"date": "2023-04-15T23:00:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, George",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db65f479-6f11-43aa-9e35-e4b95c486066",
"author": "Sandra Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVidPYT6qRACEqzEnXJxgJOAVe8MxRphMiNgbg5e6nFiAKvpyqELQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was a very good worker love the service 😊",
"date": "2023-04-08T21:04:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sandra",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49c276f8-f01d-4613-93d1-e0363d2322e6",
"author": "Veronica Onate",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJawcu7PmP5PNQc5IctYeGweyCsL3yCs3B7dQRdPsipVJKQjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very helpful and kind",
"date": "2023-04-08T18:08:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Veronica!",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "85099a40-2cfd-4f83-b633-8337d503a282",
"author": "Serena Mayo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwidPz5mHyZHfUk1aE6lsjYnlckVyK1Bi2bHFFjC5p1B36=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tina was absolutely wonderful,and very helpful,🥰🌻",
"date": "2023-03-23T18:10:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Serena! ",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b4e1742a-ed7b-4bcf-832d-17eda070eed9",
"author": "S C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhkGU5OUGga0V_za3BrABfR-pOsCRbcZlGUCikQ4LdMVrLgLk7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and great service @ Leticia!",
"date": "2023-03-21T15:07:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ccb6a78e-c9d5-47de-b32d-36df2c0fca54",
"author": "Gindale Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaUFzh71Pujjwkq6J4qpgBPQY7cdJPabJ7pOVd0-z7tNX_C8gO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was so nice thorough and helpful towards my rental payment. My sister and I was walked through the process easily!!",
"date": "2023-03-13T00:48:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gindale. We make the rental process as easy as possible for our customers",
"replyDate": "2023-10-20T18:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "66ebaf66-1e09-4490-a65c-1fab3a1728cf",
"author": "Alejandro Olvera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5UlMNl5onfINVpl62aqV915VninX7BVuKJDu5Ua2o7n5g-d0duw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia has a Good customer service",
"date": "2023-03-05T23:13:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alejandro ",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3fd228c9-c977-418e-9700-df8b73fe6e91",
"author": "Yolanda Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICZGyaATmRS8EBZ-ouxt3-ufWcpUejWHxHsPa4u5adnVfodA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed a storage unit I was very impressed by rep in office. He explained very thouroughly the policy n terms. It was fast and very easy. Fairly priced",
"date": "2023-02-27T17:59:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Yolanda. We are happy we could assist you with the rental process",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4dc751ff-9ff2-4bf0-89cf-c6d5009d62db",
"author": "Mercedes Corrales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXJ5DNpz8cLYW-C3Ljj1Hn4jc6ujcSkuHxLWw_wb4B8GUbaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very kind.",
"date": "2023-02-26T23:54:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mercedes ",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "904ecb0a-30c4-470d-9169-954b60231323",
"author": "miguel angel de la cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnKUrp2OhcC63YsUXC7iuGJMlDDXHXUMxARSwPrVRS7InJWCRC=s64-c-rp-mo-br100",
"rating": 5,
"text": "The rental process was very quick; Leticia Marina provided a lot of information.",
"date": "2023-02-19T23:33:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you!",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c1d1d08-250a-48ad-817b-b8a6743154d3",
"author": "Michael Padilla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0P6w6FpRwP-qbG1qtMnSZZs8kv1l6UVeJToGG5FfOqVMfhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was very nice professional and did her job well 5 stars",
"date": "2023-02-19T22:46:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Michael",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "60825315-18ab-40e2-9dce-256f8b868655",
"author": "Caroline Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCOiIyHliCEoXgzF9oee7uJnB54A4E6F56vqVwtvwRDSptJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very happy at the facility, Leticia Marin does great customer service.",
"date": "2023-02-19T01:56:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Caroline. It is always great to receive another perfect review ",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "462827ce-5c9f-4676-899f-ce1df69517fc",
"author": "Rodriguez Andres",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqd-unSk2FqWOhKQ-HJZD-E7xSRyanN4GTXV5D77ajVNfnB_HP=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very great service from Leticia, helped me find the perfect storage unit.",
"date": "2023-02-19T00:16:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you. We are happy we could help with all your storage needs",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b04365e-b91c-474b-8257-c10f398c2eda",
"author": "Demetrio santiago c",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTP76Hb0b8-OzfJEQkRzR54OZURT7REYC7Od288kmCeGjjFJI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia",
"date": "2023-02-18T23:17:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1f73c416-6c36-4474-b2cc-8c9cc43113ad",
"author": "Gurwinder Chohan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXq0oKOiNO6_5AVU-xz8blsLIjBe209Yf7sVd2xURjzovF4uldf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was extremely helpful and made the entire registration process very easy! She had a smile on her face the entire time and made sure we had everything we needed!",
"date": "2023-02-13T00:54:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gurwinder. We always make the rental process as easy as possible for our customers",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "89a23ddb-caf8-420a-b6d5-54e47f49a81d",
"author": "Priscilla Escalante",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_TGU3EUmkZX8wq18Gjt6sgLiJtPUCrsmPXohaSQnU14Z0wtbzYQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I called inquiring prices sizes and the woman on the phone was very polite and professional and informative. Thanks Leticia Martin! I appreciate all your help!!",
"date": "2023-02-12T21:00:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Priscilla! We are happy to answer all your questions",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "42c82aaf-75d3-423b-b464-84c7263f8cce",
"author": "Berta Ruiz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoGHYwaN17YtxXnS8jKGmHA5elsQYknoT-HXAcnIHGtzeZYJ4x=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leaflet",
"date": "2023-02-11T22:58:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c05e8b7-6a7e-4c8c-a09f-1b1e05eb7e86",
"author": "Tatiana Ruiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7Bz8DeDtRILmY442rGKK7ToZm5-R58Cz5fdi8QvrkXK8JwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-11T17:12:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Tatiana",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15d29e96-7980-419e-a33c-e44aff3dac11",
"author": "Jose García",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDu0N9x7sWO0Y7hMgvkFb4hZHI1w-9DGRp4Awv_PJ4Mr-SfRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia Marin was very kind and I am happy the company felt very safe.",
"date": "2023-02-04T23:43:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Jose. ",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a11df97a-365f-4166-a34b-81b692c1ca7f",
"author": "Shelly Family Newton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDftg4fJt38ix8xTH0KY8SV68BlAOV6ufwFeqo_d23QAbHLbex0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant young lady. It was nice meeting you and keep up the good work.",
"date": "2023-02-04T18:16:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shelly",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e696f34c-fa27-4633-b732-2104701d9681",
"author": "paco sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfVUr_kOt2psXf6UQST2i7qCDLlCJngf5dfumJjtUP8pt4dF4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I highly recommend this place.\nMs. Leticia Marin provides excellent and very friendly service.\nThe facilities are very good.",
"date": "2023-01-30T03:29:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Paco",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2e7e5bd3-c053-4535-824d-c9dee6753815",
"author": "Sandra Acosta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-ZxSurglJitC4dTC26MXH6BD7rNM-OmliEVJ8hUCuIpwfm6ch=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was a great help to me while I was looking for a storage, she helped me find the right size for my things and at the right price, I will definitely be looking to her for my future storage needs.",
"date": "2023-01-30T01:20:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sandra",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "59b3ca14-399f-4909-9c7c-52a060bde9ac",
"author": "Lore Sagrero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIj2kIciCc9Q5yI5bk-m0dL-_MFEDmwP2DfW-XqbcNFfaxXYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service from Leticia",
"date": "2023-01-30T01:11:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lore",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae39fd67-2829-428f-8d70-6146f7f3d7c2",
"author": "Carlos Hugo Cendejas Marín",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDdlG_cxoPh-lDrPNe2nyJ_5ERk7N-RZ1wMY8vIhLIVP7BIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia Marín provided excellent service and answered all my questions.",
"date": "2023-01-29T19:49:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Carlos",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68dccb8e-16e3-44ea-9f0b-cd5048c1b1bd",
"author": "SUBMON 17",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7WmdpFQovuyiQZYhKSWNWxCNVoDynMHSdZ8wqctV3swCLq4Oo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia Marín provided us with good service and answered my questions...",
"date": "2023-01-29T19:37:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you. We are happy we answered your questions",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "31d46de0-3f8d-49f4-859a-e8bdfe342def",
"author": "Julian Magana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFsD9iVb84V4cIqxfDYg_7LAl1jh8e--bys9p4WAUR1SJybw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service Leticia!",
"date": "2023-01-29T04:54:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Julian",
"replyDate": "2023-10-20T18:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43c8a37a-f809-49ad-84ad-f531c72c64d9",
"author": "Omar Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1xqmaR6Ml-wMpmtyugmVPpW8b2GSYEjKwDp1e5K0jOAuFHz9N=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was so helpful",
"date": "2023-01-29T04:26:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Omar",
"replyDate": "2023-10-20T18:47:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "233b6df8-1afb-4761-8796-320c29b4befa",
"author": "Lucía Ramírez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9JX-RK25ngMlYk5DEYLzJDbVt_g3Kea4xILk2k427juCMbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia Marin was very kind 👍",
"date": "2023-01-29T04:16:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lucia ",
"replyDate": "2023-10-20T18:47:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f70732c-974f-4ed4-8289-4ec7054f5120",
"author": "Julio Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMLmCCoO4koGE6PpgCSTCJcZnBEfhiLqnFPMKOYNbfSQbUcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia Marín was very kind and helpful. Safe place to store your stuff. They have security cameras and you need a code to get in. Highly recommended!",
"date": "2023-01-29T02:28:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Julio. We are happy to assist you with your storage needs",
"replyDate": "2023-10-20T18:47:46.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "5ea1119f-2d7e-4ebe-98d6-a49bddf3e038",
"author": "Laraine Norton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoxqaMjMJ5rpxw_14gfoWGCs7z75nhEv5W94FC2DgLjT8grw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia, was the best. Great customer service. Took care of me and answered all questions and concerns I had.",
"date": "2023-01-29T00:37:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Laraine",
"replyDate": "2023-10-20T18:47:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0917cf8e-adca-48b6-bf95-e3279bb915de",
"author": "Bradley Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuX1EmkfE9P23uqx005r0BJi96-iuLR_cRw-JLftATY-tmDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia did a great job helping me with all my questions. I would highly recommend this place",
"date": "2023-01-28T23:36:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bradley",
"replyDate": "2023-10-20T18:47:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea8b7f44-297e-46ef-890c-ace2adb095af",
"author": "Eduardo Campos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGI2rE0zMn-wjxMoUeLzpAY4h_3KeW-rIkPy9saBj22RPSLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience excellent customer service. The young lady that helped us helped us make our decision. Her name was Leticia Marin, really recommended her to help you with your needs. Everything is nice and clean",
"date": "2023-01-28T22:40:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Eduardo. We appreciate your 5 star review",
"replyDate": "2023-10-20T18:47:46.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c9a203cb-6da1-4a6e-9d9a-483e387b8c5c",
"author": "Maggie Aceves",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlRd4aFTRYTwjUiyRzC6ClOirEcGFdwO38clcVdZdIVo3qa7c7hQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Leticia Marin for the help i really appreciate it. Very kind",
"date": "2023-01-28T21:42:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Maggie",
"replyDate": "2023-10-20T18:47:46.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "951b9164-cbb0-41bc-8a20-fb0d42b26ccb",
"author": "Cecelia Severado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXY-R9U7TOhRR4NFqRkGdpPO1eL72dTXC1GTQku48uSLGdvTFX2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was experienced in helping with storage information, she was very attentive and helpful.",
"date": "2023-01-28T20:02:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cecelia. We are glad we could answer any questions you had",
"replyDate": "2023-10-20T18:47:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "00e0fc73-a1df-4566-b20b-ac8a65a31ab6",
"author": "estalina valentin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpk45L45ETaH-ZdJW0MTkoK0TeIugm10kYd0-s6QpwiOUEuOy4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was really helpful and extremely nice. Thank you!",
"date": "2023-01-28T18:24:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Estalina",
"replyDate": "2023-10-20T18:47:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "439a69b0-9dd5-40f7-8fc8-e8ba522c6ecc",
"author": "Timothy League",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXG1MbzAORk2ZH1HqnKu5SvnDOivx7bDizqqVJrisM8QpyLgyBW=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a great a convenient place to store your stuff. The place is very clean and well-maintained. And the lady Robin that is running the place I don't think you could find a nicer sweeter person if you went out looking. Overall I would recommend this place to my friends and family to store their stuff. If you're looking for a place to store your stuff give Robin a call I'm sure she can help you out and do it with a smile on her face. Very sweet lady. I am a satisfied customer. LETICIA MARIN",
"date": "2023-01-26T23:58:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the lovely review Timothy",
"replyDate": "2020-10-20T18:47:46.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "49b8d10e-7c4c-4efe-ab76-83b792cdf78f",
"author": "James Reese",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdAvQ-BtxiCe9i5xG32wYnPhxaU2IXrn0HGUr3vRpIgOWECg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service, no hassle getting in and out. Friendly people Leticia Marin and Pedro. Thank you, highly recommended.",
"date": "2023-01-26T23:18:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, James. It is always great to see another perfect review",
"replyDate": "2023-10-20T18:47:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f89e171-9ede-4f0e-8cad-46e922fbfc8f",
"author": "Joe L. Caballero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZQYZkOzWVAHMddQK4UT1T7zJ63985yNhQi6dMYFav_6gVug=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service was great I would highly recommend Purely Storage - Merced. Joe L Caballero",
"date": "2022-11-18T17:14:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joe. We appreciate your review",
"replyDate": "2023-10-20T18:47:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2b8ba9d-b17a-4408-8ca1-1db8f6b3fdc8",
"author": "Laurell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUd5SAmOR5f4KKqm-SzBmvzoPePGgVIzXnbbTVsvqnfidoUBA6G=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-11-09T04:03:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate 5 stars, Laurell",
"replyDate": "2023-10-20T18:47:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f48cf49-124b-40fb-a821-1fdefe9fa2e5",
"author": "Della Montanez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJohOGvv0Fsd4J4x0I2YYsDqtqY86_ALP0o3SqNY3jWDEKfGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-11T19:48:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Della!",
"replyDate": "2022-10-20T18:47:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8cd2f1b-9985-42ce-adf1-58d92d813854",
"author": "Cha X",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXioBW87pWpHvBC4tOhKQoxTn0xdQ2d1qaXvNkPShyDACCBORNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Becky was very easy to talk to and was great with making sure I had everything cleared and done!",
"date": "2022-06-27T20:20:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Purely Storage!",
"replyDate": "2022-10-20T18:47:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "83d4d92c-8670-40e0-a2ee-0400cba03fbc",
"author": "Gina Moisa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvErkkvNQQI9EH6cCtkkSpjnY9JF1RWnJfz3XsQjYR3FdOhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-26T17:19:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the perfect review, Gina!",
"replyDate": "2022-10-20T18:47:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dc644041-4e82-4c5f-994f-efd0cad92fa1",
"author": "Leslie Shockley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMUMeboJgmIjRBiht-HoxDxvOuiRkZKXrVeBQ81zGYnJdXKMRIAA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-03-28T16:39:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Leslie!",
"replyDate": "2022-10-20T18:47:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ffcf3f1-f754-4431-b569-cbb9bb4ede69",
"author": "Rosemarie Beltz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJa2ln63k8-njvi6ZqKAN2QfTUCP98-QqCevV6l48RD8XARVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The person helping us was very curteous, pleasant, helpful and informative. The facility is very clean and in a great area.",
"date": "2022-02-22T22:28:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rosemarie. We are happy to see another great review!",
"replyDate": "2022-10-20T18:47:46.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f5b3509a-4525-4557-8ae3-b25266bc25b1",
"author": "Carla Brewer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgdDanXV93bW7WJkRy1X22QPOWgHlJK0BUzQ-43-_XoFdD5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-03T18:35:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carla,
Thank you for 5 stars. We appreciate it!",
"replyDate": "2022-10-20T18:47:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "387e9576-8b7b-45c2-b8a6-7cb266a06905",
"author": "Dolores Delatorre",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDVcXJbvy_2IHfVVsevEnKwPOb-284u-8J1Zyj8r96TBEEYLS2=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-06T22:41:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5 stars Dolores!",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f7e1179-b342-4ebe-91f7-f37b1c1e8c6a",
"author": "Adriana Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRbzO-M6ZR4rWTQJudpaRiM9bInKeBd9JyQ9dtan3mwXEfV9wz=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly and we still need to come back to get the things we left behind. Good service and clean. We do recommend this place.",
"date": "2021-11-21T11:56:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the lovely review! We appreciate it",
"replyDate": "2022-10-20T18:47:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a4752e27-4f18-49b2-9cea-9174a4f56753",
"author": "Yoni Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJ7qdb6dX5jSLORj0AhQB_UhKKe_YZb2Hh5M1KUQkUZFyp5C-w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service, cleanliness very present, great security, I love the fact they are on top of things",
"date": "2021-10-27T19:51:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review Yoni! We appreciate having you rent with us",
"replyDate": "2022-10-20T18:47:56.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "4b09690a-fba0-45b1-82fc-d805a90a34d6",
"author": "Robert Tusing",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-ZV7FvvpfX362AKvOGpLukVD5_Q8editTVpvblnke0D_wg6c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Purely storage is awesome the employees are nice and informative to any questions I had security is top notch and the prices are reasonable I would recommend this facility to all my friends and family",
"date": "2021-10-13T16:10:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the thoughtful review Robert! We're happy to have you storing with us",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5a561c61-1397-420e-a26c-1ebe618a5b48",
"author": "Chris Tores",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy8D3ONZdWNnROklO2CX6ilA0lzqW8mbrlNWxnKEwTS3wIYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-29T17:50:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars!",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0831047e-22da-4e38-b08d-bc673d23289f",
"author": "Jeasus Wilburn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWElPOzaNeFpAuyga9pITUKQYWLgx5ncf6J2H-qdyAcgeKiuDq_=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-09-23T08:48:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to review us. I'd love to hear if you have any suggestions on how we can improve. Please let me know at hayley@purelystorage.com",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c0af0a6-1781-4fb0-87d2-61bec290c735",
"author": "Cynthia Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZyeSiKi5TUE6bjB_tAtwjzpnwPy6En568nBJeS2f07qe0xNM9=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-22T16:14:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Cynthia! We are happy to see another perfect review",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01f1119d-8646-439f-a7f4-b51046e7232d",
"author": "Laisaundra Miiller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7IaeAy8fPlnbV0haD_TF2cQp4AEkWLLTnGdypxV0VQfJmlxYu=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-08T22:18:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1f19af58-fbf8-4508-8861-627b3348ad11",
"author": "pk hansen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLrRkXipVkd5KH2LAyNPTNtrvTKlmczVXbfmqcIfX9QmEGfbI=s64-c-rp-mo-br100",
"rating": 5,
"text": "I feel like ive known them forever. very kind and considerate. the place is ammacilate and i never have any problems. I feel my belongings are and secure.",
"date": "2021-08-31T23:45:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to review PK! We are glad you have had a lovely experience",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d9e339a4-ddba-46c3-a04b-035e1012db67",
"author": "Steven",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa7qMjF7dZAyiEqCj8V8pVe5N56sBEndHpM45hKjJxqgs-msg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-24T18:33:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars Steven!",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e50e5c78-d162-405b-8046-7b6c7dbc1ad2",
"author": "Scott Trotter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIReh2qDceXBoumbMhLh85LevRF3yPQ71i6-66-svNhpOztnw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-06-06T00:24:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing us Scott!",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e0fd12f-8524-4d5a-8d25-b25c42a8d6c3",
"author": "Irene Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgESaYiL17_UuY5xxjobc0JXj0uRGyQfak9CVJ80GIiGtdZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-06-01T22:44:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 star review Irene",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00fae071-ff31-4e3c-a13a-141b3ecc6001",
"author": "Alysia Pretty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLi8vkL3g3zQoWvED_eLI8Fl8XnlfCEHS1-5rkpCo_NxDFPOg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The customer service I got was amazing and it's very hard to find that nowadays. Pedro was very nice .",
"date": "2021-05-15T21:47:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the lovely compliment Alysia!",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07799a81-705a-42a6-8a55-ea5239b03627",
"author": "Eugene Longnecker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCDsxmF_MRNpos9HAogueaROEqn7NxXDUKnAmwLzhxkhyzmds=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The Girl helping us was very Polite and explained things well",
"date": "2021-04-20T17:23:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Eugene, it's always great to see a 5 star review.",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7fbf0f36-1dd3-46da-8719-4f784a60e0a6",
"author": "Dinarosa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIK6NRUfpRSAgPgr35g1Nesbc3qLSX6SsHN84p1d-qHt68ccLKk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very professional, great customer service, and very clean safe place to rent.",
"date": "2021-02-17T18:04:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Dinarosa, we're so happy you had a great experience.",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b65a6257-ab89-4c68-a829-4d74fae9b39a",
"author": "rodolfo montes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNpu3RNIGggB944TvJt0o-q-lGdniSfMeBtTg-cpglkEdKwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-03T01:18:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Rodolfo, we love seeing perfect reviews!",
"replyDate": "2021-10-20T18:47:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "056edd8d-b469-487a-9918-cde7d0171b04",
"author": "Angel Munoz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWY5RjWFNo1vN8vJvgJ82e-e7FOc5QhaLbJGevNy35CQHLojjKU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cheap storage",
"date": "2020-12-26T15:43:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Angel, we aim to offer the best value around.",
"replyDate": "2021-10-20T18:48:03.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b95fa398-c4ef-4b06-aca6-f4adf42eba25",
"author": "Monica Oregel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWewbWynIRQb0IMwGRZ1y-XkdqHI1uaVs2gA3MGfyTs7Uo1l-kgxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-17T21:18:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Monica, it's always awesome to see 5 stars!",
"replyDate": "2021-10-20T18:48:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9bb46f5f-7cb8-40a2-931a-a36902a9c25b",
"author": "Angelo P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXe-mHAbploNoX3nm6cw7CvU3_9vNKezvvVVpfc3HvPR3n5eFM7WA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Robin was very friendly and informational about the business and what it offers. Her ability to assist over the phone is what made me decide to use Purely Storage. Thanks again for all your help Robin!",
"date": "2020-11-05T21:28:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Angelo, we are so glad you decided to store with us.",
"replyDate": "2021-10-20T18:48:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7f06e6d-32dc-4b92-ab05-f0b4d3eb0e25",
"author": "Esperanza Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyDQauLvBmF9llUbn7lr0lUyAoWwiM0DvkwdCz3aRW0q7fiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-28T17:47:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing us Esperanza",
"replyDate": "2021-10-20T18:48:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db169573-6b49-4d1c-b2f5-f336ad056a15",
"author": "Keith Alvis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvpYpikQaXP9ij0Z48Sb8fn0qkirj1ayKUwn1MKVqBFuoh-JlpCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-28T16:33:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Keith, we love the 5 stars!",
"replyDate": "2021-10-20T18:48:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09cc09ff-2608-4762-b4cd-cb19d430e2c1",
"author": "William Tate",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPxeydKxDr4XfBT4k6DysFeVOd1SArd-QKx4UgWIrN5DHgl2fN=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been renting at this storage for around 3 to 4 years and it's a very clean and decently priced place. The woman that works there ,Robin, is a REALLY awesome lady.",
"date": "2020-10-02T17:03:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you William, we think Robin is pretty great too",
"replyDate": "2020-10-20T18:48:03.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "97b443ea-535c-4b56-9845-e010f6647081",
"author": "Raymundo Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6MWW500u9LHCl3QGSa_vDeW3idn2ljRyea0xUc6BDiy2-iw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2020-09-10T02:57:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Raymundo, please let us know if we can work on anything to offer a 5 star experience",
"replyDate": "2020-10-20T18:48:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7d05e1d1-6624-49a6-99ca-b5c66d58d418",
"author": "keoni amazing drawings",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoDtzy7zQJT_55t7prkDhNkRgn6Mqq98ggM0h7DoRjkrA3tZzS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Will get a storage unit here again...Robin is awesome....from Sarah",
"date": "2020-06-26T16:33:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Sarah, we look forward to doing business with you again.",
"replyDate": "2020-10-20T18:48:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "876874c9-425c-49f6-9e63-c291094befdf",
"author": "Ramona Chavez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIuHnwNIKGxKd1yMoP_WqjMB61lRcB7fgHlyezfbII8Rr4I58PyA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So... I finally placed my belongings somewhere decent and friendly. Thank you for helping us out.",
"date": "2020-06-15T15:52:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Ramona, please let us know if there is anything we can do to improve your experience with us.",
"replyDate": "2019-10-20T18:48:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "562bae7a-01ab-4700-9c4a-79c440c1b74a",
"author": "Dan Ortega",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIj_b9zv4FN-kkAKSQF4lK6vU-ABlCe-CMzS_-mWQ4ExjAkTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-11T20:27:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Dan, it's great to see another perfect review",
"replyDate": "2020-10-20T18:48:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b49b3821-94e9-4429-a48f-767839a40484",
"author": "Alec Galano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2mJjNsEyCmxuh55GgGRaPN-3G3RwxUG70AsnPJdPsfRjs2rA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely satisfied. Robin was very friendly and this place is the only place that can stay till 6 unlike others.",
"date": "2020-05-16T00:53:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Alec, we try to keep long hours so our customers can come by after work to make the most of their day!",
"replyDate": "2020-10-20T18:48:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "58409740-6584-4de6-a617-cdc439d0bef7",
"author": "Thelma Ortega",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWBLyPVhr4n2N2sOiEInsH6E32lYH_2PlirXefZOnSLAy4Jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I Love it ❤️,the service is Great and the\nManagers are friendly. And the hours are Great! You just can't beat it. I would recommend you to try it, you will like it!💯😊",
"date": "2020-04-02T18:36:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review Thelma.",
"replyDate": "2020-10-20T18:48:03.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "4c42209b-f214-4389-bf36-296efcf75538",
"author": "Caitlyn Ahfory",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKBexr5OxURp7fSbvEHMboFpd3bGfNgsqLk1L-4jMaxQ9S5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Robin the manager was very experienced and professional and was able to help me find the right size unit and I love how she takes the time to be clear on the rules to keep my unit safe. Love the free Disc lock that you are given at move in. This company cares about our items being safe as it can be",
"date": "2020-02-13T23:23:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Caitlyn, we take storage very seriously so our customers can feel secure.",
"replyDate": "2020-10-20T18:48:03.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e01438da-a665-404a-bd36-c2bbade33539",
"author": "Doreann Scoggins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdo00JRo8TjgOMbZLe2BUc-sTDA6GsyQsluf-yt-Nl4GpyFX8Uww=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-03T03:23:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for reviewing us Doreann",
"replyDate": "2020-10-20T18:48:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dcc87151-c4db-43a0-a85f-9779819e936f",
"author": "April Ryan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF4CWWFMiDRiw65cxMhVNa5hETeHMCJPBdTzPT_JSykEtu1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-29T00:09:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you April, it's great to see 5 stars",
"replyDate": "2020-10-20T18:48:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5868f48-f819-4883-9d90-e303b481a349",
"author": "Chris Braun",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAuBcgPF4VoRbFhHZdOgX9XlgcDWCQHIVqJRSoSnzbKSbsFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean grounds, the manager Robin is very helpful and very knowledgable. The gate hours are also good. Would definitely recommend",
"date": "2019-12-19T22:09:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Chris, we appreciate you recommending us!",
"replyDate": "2020-10-20T18:48:03.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "4bff8672-097a-41a3-ab7e-9a863d60c148",
"author": "David Skaggs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCwQ_zu4H3LoJFnX8tWf9h_84k7Z-q1OnL9Kf6Qje-7jljDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Robin is veu knowledgeable and helpful",
"date": "2019-12-12T19:56:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you David, we are very happy to have Robin on our team.",
"replyDate": "2020-10-20T18:48:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5fd498b5-0705-4dce-863a-b7f84589da57",
"author": "You Oiu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYFK-AhNNIEYhMJmdUb9FrHFvPnwmP0FeyiYjvsWSp9-3Zow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great prices, great location and a very helpful manager",
"date": "2019-12-12T18:51:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks You, it's wonderful to hear from another happy customer",
"replyDate": "2020-10-20T18:48:03.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3442a497-cacf-4d17-be24-e32e6f94d1f7",
"author": "michele browning",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtkovLe9Vi6FtmWqNmCl7xCoLSZ4XcRJ896OZAyR5D5LgE48z4=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-10-04T00:15:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Michele, please let us know if there is anything we can do to improve and provide 5 star service.",
"replyDate": "2019-10-20T18:48:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e13947b0-3108-497f-9aa7-82315e14c284",
"author": "Danielle Atwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6q-NLFOQ7aFvXun1RdM1dPKgD-QwMoHoBhWdNrjS1qeGnsA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean units",
"date": "2019-07-22T01:54:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you John, we do our best to keep everything ready to go for you!",
"replyDate": "2019-10-20T18:48:06.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4172d5e8-0d69-4dac-a92d-a315dd63aa57",
"author": "Dahlia Mesina",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXk0VIpdVwefMkDrQrpRfkRsYZJRzWc-At-tSWt_5ghbIWa-6t_=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Keeps my stuff safe",
"date": "2019-07-20T21:50:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your review Dahlia, we appreciate your business.",
"replyDate": "2019-10-20T18:48:06.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "b19db63e-2a64-4c6c-bed3-ee245dddf372",
"author": "Whynette Mays",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVml-DlOYsIlF4Grnv6dV6g1WRW_imh2TSdADX2wz6QnxEYtpCe=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-06-23T06:07:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Whynette, we always love to see 5 stars.",
"replyDate": "2019-10-20T18:48:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "322a6211-eae7-4a91-b971-8d3f03d031a2",
"author": "jennifer tim",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcB7y5NlsjvqeOF8uKnS0lRTi0SZiXL4Iqa4AdeI5cK577tQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Prices are reasonable. The staff is nice. They are helpful when any problems are happening. The gate hours are the best in merced the gate is open till 10pm which is helpful for getting off late from work. The place is well lit at night so that it is safer. The staff is helpful when any conflicts arise with other customers. The units are well sized and clean when you first rent. They doors work well.",
"date": "2019-05-31T21:47:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review Jennifer, we are always happy to help!",
"replyDate": "2019-10-20T18:48:06.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f71b8861-a36c-4999-8cb8-febffa16191d",
"author": "Mal Resendez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZlyUR2vF5RL4kBHqhnvdpzUsqjyOCq-0zbmhKdKYyuuH4_tiyng=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-05-24T20:46:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Mal, we are always proud to earn 5 stars!",
"replyDate": "2019-10-20T18:48:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9b640e7-4894-4c62-a9ff-726dab90b2c1",
"author": "Justin Basham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUankNne-W3ImnlbaMJEn6cfz5BR5-D42xElnwfuUKaVnRJwFM4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-04-24T13:07:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Justin, 5 stars are always great to see!",
"replyDate": "2019-10-20T18:48:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89fb9246-42bc-4fce-b6f8-0d03d6a56abe",
"author": "Helena",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVsKUoARkdjIZhUViHIxIxHCXE8sVtpeurCeTp9u8g6FjD4oY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-02-21T06:35:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Helena! It's great to see another happy customer.",
"replyDate": "2019-10-20T18:48:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f248006f-abca-4a56-ae10-918ae4574a97",
"author": "David Lucio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6PjKMoFGYIE1VLe7qeUyzpI8H0kjxDwLNWQfYLpjdrRM4cbtx=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2019-02-09T06:10:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you David, please let me know if there's anything I can do to improve your experience with us and provide 5 star service. You can reach me directly at Dayna@purelystorage.com.",
"replyDate": "2019-10-20T18:48:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8caa303b-6e19-41d2-a436-1f50fd58c2de",
"author": "Jake Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_wl_y1FqQ597Ympe7bcuuHNdpHEryJ_OhzDimNdQhmC1s6g=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good management",
"date": "2018-12-26T07:10:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Jake, we'd love to know how we can improve. Please let me know at Dayna@purelystorage.com",
"replyDate": "2019-10-20T18:48:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb49bd09-30bf-4146-8e36-7b257d5da639",
"author": "Brian Gibbs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV05fdHaCqOJsm713syPdU3tzZSaCa3o8McLNB-_nG2Y_RpF1Bf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-04-20T22:10:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Love getting 5 star reviews. Thanks Brian!",
"replyDate": "2018-10-20T18:48:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5695db34-93ab-4c6d-b567-89ab7da61f5f",
"author": "Erma Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWg-tt_XGHbbFFRhx22pg9r5WrS6qE8rpxdYj-fcdd5kzDWgC0d=s64-c-rp-mo-br100",
"rating": 4,
"text": "The staff us friendly which is Robin and prices are cheaper then anywhere else",
"date": "2017-09-11T18:20:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robin is terrific and we always try to give the very best value. Thank you for submitting a review Erma.",
"replyDate": "2018-10-20T18:48:06.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "96083976-8308-4051-bb02-ea426c960300",
"author": "Carol League",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOAPjVmNdvPRKt2Jv53UwHYrps4fdHFetefGDfNrlxutXSj5CyUw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always clean and they make you feel secure having your items stored here. There are 16 cameras monitoring at all times. The people who work here drive around on the little carts checking to make sure everything is picked up and safe when the office is open. Very friendly staff.",
"date": "2017-07-04T13:42:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear how clean it is and how good our people are. We try to always hire the best. Thank you Carol.",
"replyDate": "2018-10-20T18:48:06.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "86fe7d39-43e2-4dab-a85d-7d2f29d402d6",
"author": "Bottle blond",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhZxOFedO7ci1n7kULwb5oloS_2pZvT3VgojPPrblPOx6SMAok-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Robin is just the best!",
"date": "2017-07-04T10:39:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "She’s the best! Thanks Dez.",
"replyDate": "2018-10-20T18:48:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7269b682-98f7-4c52-8f34-369dc68a0b26",
"author": "Nick Panzarella",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKX1qVFB6As3oPtQmIdSpW9pLe7w600kXjHBYB_7vuMuCpHuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love the front desk manager Robin. Very helpful and friendly. I will definatly refer my friends to this location.",
"date": "2017-05-24T07:26:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love Robin too! Thank you Nick.",
"replyDate": "2018-10-20T18:48:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ef2eead-9b2e-4aef-a3be-d84d6752950f",
"author": "Crystal Cazares",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfH9pfJAZAQ11r7WqCw_GMJgcrnOpsZlgXTSEP0pJoVU9IM-RI9A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-05-23T21:23:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review Crystal.",
"replyDate": "2018-10-20T18:48:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "42360de2-f27c-4853-8149-21f4db5081df",
"author": "Dover Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaaqqL8X8oMUABFL7s0_cxr-8c2fDE5ZPqG83MxhHrBapT64F2=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-04-01T15:02:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Dover.",
"replyDate": "2018-10-20T18:48:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "31fb12d2-0511-41da-b342-ca0cbf8c06ad",
"author": "Christina Medellin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQ-v-5I4Xfh2E7LJNNFA4TGNA8ilOorNlRsHZZPIs9582yMfc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-03-31T23:56:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Christina!",
"replyDate": "2018-10-20T18:48:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26574953-9460-446f-abc6-12f5187e902c",
"author": "Susan Estes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHgRcVOVTKLgxaOLeFu_VC-IuldayJcsm9jJi_Ls6kywLNAf-U=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "friendly clean well kept",
"date": "2016-12-25T08:54:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We try to keep everything super clean so we’re glad you recognized it. Thank you for your review.",
"replyDate": "2018-10-20T18:48:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
}
]
}