{
  "summary": {
    "average": 4.9,
    "total": 13,
    "distribution": {
      "1": 0,
      "2": 0,
      "3": 0,
      "4": 1,
      "5": 12
    }
  },
  "reviews": [
    {
      "id": "4e7b8ec4-d91c-428d-b9e7-8f34dda4b186",
      "author": "Pedro Gomez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOoJ0WHr3t5_thjgHqiWLwEsA36NeikS6HM3XzwiSVGbMdswyu=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great, service Jerry is the best.",
      "date": "2026-10-17T16:50:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "edc4494e-ed17-42be-bb29-ada32d97d4de",
      "author": "Men Of Valor",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxM2IdX1sv0YUqhlPX9xCBuezyCBTFF-3UbLZKtYePe-3Mqg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had an amazing experience with Mr Jerry! He was very helpful and sold me on the spot! I recommend anyone and everyone to come in and ask for Jerry!!! Thank you sir! Have an amazing day!",
      "date": "2026-10-16T23:21:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ba767955-c2d3-40be-94ca-b7bc46bb5326",
      "author": "Fred Regacho",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3H3aZYgmugul1j4UaOLRNg1buaWBeqsqCtaeMuWmKq7082sKA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service",
      "date": "2026-10-16T20:06:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d1e91b43-1bc9-499a-a074-23040b0015f1",
      "author": "michael junkersfeld",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKCGi8DxjSaDFPLYqVdPm7FqcWP2a0c0o4VYhHrRFYc06adA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing place, Jerry was awesome and helped me out so much definitely keep this guy around.",
      "date": "2026-10-15T17:22:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d4f83afe-0db2-4c96-826c-69b9ed9ecf7d",
      "author": "Greg",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPjV1zQnK73S8VjkvbKgBRAlmP14AMhF9hvSmWCah742ZjWA=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Got me in on a Sunday\nFrom out of town",
      "date": "2026-10-13T19:13:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "db4dc60e-ac0e-4dcd-b5f6-653e7a8c21bf",
      "author": "Brett Wenbourne",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmfROt5U4bPWtDxT5_d4j0DylxQFCTVHul01FCg5IFkwJxDg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean. Has 50% first 3 months deal.",
      "date": "2026-10-13T14:25:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7d9e2c5a-429d-4650-84b3-d61f597d4b36",
      "author": "Corinna Keleher",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVR0iXRH0t4I0_y1rAhsa4qZieUcEf7Lh6vvRJ3P5ttSuA0zn-4sQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jerry was so helpful, and has great customer service. It was a pleasure setting up our unit with him.",
      "date": "2026-10-12T16:47:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Corinna! We're thrilled to hear that Jerry provided you with excellent customer service and made the unit setup process a pleasure for you. If you ever need any further assistance, please don't hesitate to reach out to us. We're always here to help!",
      "replyDate": "2026-10-20T00:47:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8e1a090e-69fd-47b0-b83d-1dc79d60fe99",
      "author": "Kris",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhhw9uZjn7Goo958yT7EVrRcpA5jJk6G2Afg8-cmJJlOdtHwk=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I'd give them a perfect 10. The gentleman in there was great. Super helpful, straight forward and down to earth. He was able to answer all my questions honestly. So many places these days will try to sell you something you don't need. I wasn't sure what size I needed and he worked with me. I was going next door but he sold me.",
      "date": "2026-10-04T03:02:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Kris! We're thrilled to hear that you had such a positive experience with us. Our team always strives to be helpful, honest, and down-to-earth, so it's wonderful to know that you felt that way during your visit. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support!",
      "replyDate": "2026-10-13T18:47:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cf7614fe-d9dc-4de2-b25a-b256c5958032",
      "author": "Arthur Johnston",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXp5bmYYkyPduTu3jyvN_bO2UzkmJ6G_CSGUu0K1koiT4YxTXpi=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "A minor move in difficulty, but it was quickly and equitably resolved by a very service oriented management team!",
      "date": "2026-09-26T19:09:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review Arthur. We are happy to hear that our management team was able to quickly and equitably resolve the issue you encountered. We strive to provide helpful and friendly service to all our customers, and we appreciate your feedback. If you have any further feedback or need assistance in the future, please don't hesitate to reach out!",
      "replyDate": "2026-09-29T18:47:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a31a5d29-4fc6-4fdf-847e-57a60d390429",
      "author": "Isaac Lomeli",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7_oh1Xwe6vSVSCroPMM01Fa234ioeJjF1w0lrRl5ClL1fjA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great professional staff and friendly customer service. Easy to navigate lot.",
      "date": "2026-09-14T08:23:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Isaac! We're thrilled to hear that you had a great experience with our professional staff and friendly customer service. We strive to make navigating our lot as easy as possible for our customers. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help.",
      "replyDate": "2026-09-20T18:47:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d4e8de7b-5631-4eb5-a223-22150dc435e7",
      "author": "Steve A",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2Epg6mP9UiJkpnqzy2IKbMDncNKY7DfjxRj-xSl2v5Rs-DeAj2A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Before even moving in, you get five stars already based on pricing, availability, and office staff! Will update this rating when I move in and after I move out but everything seems top notch up to making a reservation.\n\nUpdate 1: fully moved in, still 5 stars! Tracy @ front desk was incredibly helpful and kindly paused what she was doing to get me signed up. The facility itself is modern with lights and outlets inside the concrete and metal units. Huge doors and long units. Signing up took 15-30 mins. And they gave me a disc lock for free, which is unusual.\n\nUpdate 2: moved out, everything perfect! Power is on in the units from 3-6 am only.",
      "date": "2026-09-07T01:58:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Steve! We appreciate your feedback and welcome you to Purely Storage!",
      "replyDate": "2026-08-20T18:47:04.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "59e37f35-6861-4407-b8a3-ae535017cfc0",
      "author": "James Noel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQ8cbDeTdpdiIBmfLRVsguEDb1SgSTtFL3T2Ke8Y0EtNJMEA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Customer satisfaction\nThe gates worked\nBill was correct\nAnd the person on duty did a fabulous job checking me in",
      "date": "2026-09-04T02:00:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, James! We are delighted to hear that you had a positive experience with us. Our team always strives to provide excellent service, and we are glad that you found our staff helpful and friendly. We appreciate your feedback and look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out to us. Thank you for choosing us!",
      "replyDate": "2026-09-20T18:47:04.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8a6636fe-65cc-4df5-b946-72bf5267e916",
      "author": "ZAKDA MANIAK",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjcKkPJJlhVh2r1Tzzw1QpdDc4NuD3gShUUMbgnyfEcx_yC8s=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I am grateful sooo happy I chose this facility its perfect. The price was even better 3 months half off and the units super clean amd new and the customer.service soo helpful easiest storage unit ive ever rented thanks Tracy your the best thank you for the free lock also what a deal..",
      "date": "2026-07-19T01:41:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Zakda! We are thrilled to hear that you had a positive experience with us and that our facility met all your storage needs. Tracy will be delighted to hear your shoutout, and we are always here to help make your storage process as easy and convenient as possible. If you have any questions or need assistance in the future, feel free to reach out. Thank you for choosing our facility!",
      "replyDate": "2026-08-20T18:47:04.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    }
  ]
}