{
"summary": {
"average": 4.6,
"total": 235,
"distribution": {
"1": 11,
"2": 1,
"3": 9,
"4": 20,
"5": 194
}
},
"reviews": [
{
"id": "6030cc7e-0c04-4763-aa7d-251c48c85cc4",
"author": "Traci Wootten",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPi5cjfwhlk-DRGgaWrUOVmKwh5C2WycfsEs5ens9M1cUiuA_9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Very friendly and knowledgeable. Very clean facilities. Great prices 💕",
"date": "2026-10-19T19:26:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0f881c88-a8b5-4e17-87fa-4e6642c01221",
"author": "Teri Ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLkuCWXjpmS67ny_SkamVjyjzC5P_ls73ekZ6aNTfiZ7EZNb0j=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-10-01T01:07:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Teri!",
"replyDate": "2026-10-06T20:59:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "726a9d96-bf72-4049-8077-7bf6729df64c",
"author": "sylvia Nolasco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_BscGzentercLIEtQz_Y8TUJgA2psRG5qAEmE8BgkHgUEpRyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice",
"date": "2026-08-14T23:32:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sylvia!",
"replyDate": "2026-08-20T20:59:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c63aede-f11a-4d5f-b916-59c5973b5393",
"author": "Antonia G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJj5XHm0yL64RXZvfP5aeOvETJEkT0GUkx4AUUpf0CuP7zp5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!!! Customer services is awesome and Esmeralda was very helpful!!!\n100% recommend.",
"date": "2026-07-30T17:24:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much Antonia!",
"replyDate": "2026-08-20T20:59:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "56d9d1cf-5d8f-4f64-b21c-bf3f33bfc65b",
"author": "408Bubz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvQ8QczQCYwUycoRa69bBK9vlZyeIWUjSaEB_AJudx3IDNit5J=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was fast and easy no hassle",
"date": "2026-07-23T00:38:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We always aim to make the move in process as easy as possible!",
"replyDate": "2026-08-20T20:59:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7fead51-0c68-474c-b144-014858538bf7",
"author": "Berta P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkvj7h8Z1PoHmtC_2B5G-s6Sc7owaxUeR1L5op6ohspwuC_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was trying to find and rent a decent unit, never had experience with one so I went in to ask a member named Esmeralda. Extremely professional and polite, I had to come back in because there were some last minute things I wanted to ask about and everything was provided perfectly by her. Really makes up and shows how this company has a good sense and influence with their workers, and definitely does show herself for that too!! I will definitely be returning soon, and keep in touch with Esmeralda. From all staff, she stood most out to me",
"date": "2026-07-15T20:46:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you so much, Berta! It is always great to see reviews from our customers but we love so hear feedback like this! We will pass this along to Esmeralda. Thank you for choosing Purely Storge!",
"replyDate": "2026-07-20T20:59:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7d710540-8a7a-417d-9605-c2b685cc7245",
"author": "Ruby Aramburo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdgbyUq0WmWFZC8e0TZvNDbgzfUMQjHBic9-QadPekaEZfdnu8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best customer service ✨✨✨✨✨",
"date": "2026-04-02T21:18:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ruby! ",
"replyDate": "2026-07-20T20:59:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "645e5780-f6fa-48e3-ae94-9c9e8444133c",
"author": "Tony ortega",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkmy3OnKW96AMgjRySNvudDslv5Ap3H-kohUeTxgwHOmLzuyjG=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-21T00:30:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Tony!",
"replyDate": "2026-08-20T20:59:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24c43219-6cbf-4cb1-aad3-2ea48904a6e2",
"author": "Sophia Peavy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYhFnE10D6c5ga3MnSA2uMF2p85VlVxW6T2BNTM62Yw9YjVmBozA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really friendly helping me pick out a unit. The place is also nice.",
"date": "2026-03-04T17:57:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sophia! We are happy to receive your feedback ",
"replyDate": "2026-03-20T20:59:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3591a6b0-f9e3-425f-a17f-4dbf5df1122c",
"author": "Eric Gortarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNCVlBj3zeAwLYW_-kxZ59smEN4O0DZpJio91J_B-YdWnFKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Esmeralda was very helpful showing me around and very clear on all questions I had",
"date": "2026-03-04T01:13:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Eric! We are happy to assist you!
",
"replyDate": "2026-03-20T20:59:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1a3e3866-e99c-4ca5-a492-216cb9c4274b",
"author": "Luis Higareda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFpWhD_mZZXwFiBA8Y3uVRX4y25Uiht1SxuAH_DBU954DnWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Esmeralda was great and fast.",
"date": "2026-01-30T22:01:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Luis! We are happy to help!",
"replyDate": "2026-03-20T20:59:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7f35645-d677-497a-8a28-13634ccf8441",
"author": "Elizabeth Ancira",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGiOyoaWGEkh1ol-7aYLtKIdtw38lRC1cwzDdh1CxBuRQ83gN-zw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love the service and Esmeralda was very helpful. Thank you so much 🙏",
"date": "2026-01-29T22:44:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that you had a positive experience renting your first storage unit with us and that Vanessa was able to help make the process easy and enjoyable for you. If you ever need anything in the future, please don't hesitate to reach out. We are always here to help. Thank you for choosing us for your storage needs! ",
"replyDate": "2025-10-20T20:59:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c17ee996-85c4-40ce-9723-603ffbe60312",
"author": "Kaylee Lema",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVO2EkpqKGEV5WmllRnKqDVR_7diCjxYhBy_l4YXRFfhNkXJqJ0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Esmeralda was nice and professional and the process of moving in was quick and straightforward!",
"date": "2026-01-29T18:28:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Kaylee! We always strive to make the move-in process as simple as possible and are happy to hear it went smoothly for you. Thank you for choosing Purely Storage! ",
"replyDate": "2026-03-20T20:59:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a8522c45-336e-4d44-9f26-40a2bab6a8d6",
"author": "A F",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkj1AqAVBqO-LOFlfI9NGjfToxUVb6-ObrblJqotCTmCqrpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-28T00:54:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, A F! We are glad to hear that you had a positive experience. If you have any questions or need assistance in the future, feel free to reach out to us. We are always here to help!",
"replyDate": "2026-08-20T20:59:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "45bf4cdb-551f-48fd-9d03-8c85611c734e",
"author": "Joslyn Rommel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpMrWKRBRBoUltBb4F2t2eAliqLtzTNZQMjiZzPPj7Bnyzgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Esmerelda was extremely helpful with move in process and getting our rental together. My family has used this location multiple times over the years and we highly recommend to anyone in the area.",
"date": "2026-01-21T22:46:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joslyn! We truly value your loyalty as a repeat customer and appreciate your recommendation to others in the area. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing our location for your storage needs!",
"replyDate": "2025-10-20T20:59:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dd1a234a-738e-4cfc-aa9c-55d0f002af0b",
"author": "JUST ME",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUI2IoXAHSmg-TFzBhPmONaKEQu3Qv8RvpV1TgrRpq9baY9_Ng=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Employee was polite and professional but the inside unit and hallway was beyond too hot to unload our stuff. It's taken 4 days now to slowly get our stuff in our unit because it was so hot and stuffy in the hallway and the unit.",
"date": "2025-12-21T23:21:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback and for recognizing our employee's professionalism. We apologize for the inconvenience you experienced with the temperature inside the unit and hallway. Please let me know if you have any other comments or concerns. My email is hayley@purelystorage.com ",
"replyDate": "2025-10-20T20:59:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ff78eec-cbe1-4935-ac44-0eb48708dbb5",
"author": "Navvii",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNO1NuuIxo01_HSrbDyT5QPn0risLkv9fQ7OPXQED1p4ND8Tbgjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The worker named Esmeralda was very helpful in answering all of my questions, was welcoming, and made choosing a storage very easy.",
"date": "2025-12-01T19:55:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Purely Storage, Navvii. We appreciate your review!",
"replyDate": "2026-01-20T20:59:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1228c5ec-5af2-4211-9a4a-058009e84327",
"author": "Erina Litz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOoqWGeLVg8s5k0jpR-40lA7ZQqZIEvwoFOEGwBUlK85KbCg0q=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "So lets see its been 3 yrs no maybe. This place is problem free. I mean in every way. My only complaint is no light in my unit. Everything from the online hub that makes payments simple at no added charge. This has been the best storage ive had. Those who have had a bad storage know thats not something u want 2 ever do again. Peace of mind 4 ur junk is worth paying 4.",
"date": "2025-10-31T05:31:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with us, Erina! We strive to make the storage process as simple as possible for our customers, and it's great to hear that we have succeeded in doing so for you. If you ever need any assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to continuing to provide you with excellent service.",
"replyDate": "2025-10-20T20:59:59.000Z",
"tags": [],
"sentiment": "neutral"
},
{
"id": "42aadcab-863d-4371-a185-90631be0b40e",
"author": "Jasmine Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVFxnIXQ0l4qTtpjEpT2GxDF3CPihjN0NUgAOyBEarfxLiY74=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a wonderful experience at Purely Storage located at 201 Gertrude Rd., Atwater, CA. From the moment I walked in, I was warmly greeted and guided through the whole process by Esmeralda. She was professional, patient, and very knowledgeable. She made everything easy to understand and went above and beyond to make sure I got exactly what I needed. It’s rare to find someone who genuinely cares about helping people, but Esmeralda does just that. The facility itself is clean, secure, and well-maintained, which gave me great peace of mind. I highly recommend Purely Storage at this location, especially if you’re lucky enough to be helped by Esmeralda!",
"date": "2025-10-03T21:43:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jasmine! We appreciate your business and for you taking the time out of your day to leave us a review. It is always great to receive feedback from our customers. Thank you for choosing Purely Storage!",
"replyDate": "2025-11-20T20:59:59.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "6cdfdbb8-fa7f-4d5c-8071-9daeb4a539bc",
"author": "Summer Russell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXm5IiXPdGJ_FN_JNHUuSeqiAIuTnfKqK8PTt35UN9_Ni0mkr4c=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were so nice and understanding. Great prices and such friendly service. Definitely recommending them to everyone who needs it.",
"date": "2025-09-17T17:31:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Summer! We are thrilled to hear that you had a positive experience with our service. If you ever need assistance again, don't hesitate to reach out. We truly appreciate your recommendation and look forward to helping you or anyone you refer in the future. Have a wonderful day!",
"replyDate": "2026-08-20T20:59:59.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c842fd3b-e1b2-4497-bcf1-0adfe5466907",
"author": "Lydia-M Pasillas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMrkTlbF6DnlPx52zcrBY3LOVeXInHKV7KTnuCprh4feMaEc6V=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great conversation with Jason Bates. Not only did he show me the units that were available but also made me feel welcomed. Jason was very professional and welcoming. I would definitely recommend this place of business.",
"date": "2025-08-31T07:00:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lydia! We strive to provide excellent customer service and make everyone feel comfortable when visiting our business. We appreciate your recommendation and look forward to assisting you with all your storage needs in the future. Thank you for choosing us!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b3fc3932-8670-422f-babf-4eed157352ae",
"author": "Malinda Bueno",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYnxtruLBe1yhmuvFcMz8D2JbekgoQG1X8lErxa9qqnynb9LM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-27T17:05:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing us!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "305cb067-7319-4c17-9b7d-af73c372e504",
"author": "Daniel M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIno-lJ8-sSlYMbuH5BADzuKIAmQrEOJ4DqoqmbOaI5vLOKxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing experience. Esmeralda was super helpful with all my questions and very professional. She was super kind and made my first time experience overall so much better",
"date": "2025-08-25T14:59:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We hope to see you again soon!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f0a8b06f-2a47-4748-953c-b4da3e3e772f",
"author": "Trista Castro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWj69bEiCW_7w8P9xnnm4AjdLxhHjr8u3ikVDUAYFIgjl1m4MLi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff Esmeralda was superb she even showed me how to use the elevator since my unit is upstairs but explained everything easily and made my July move 1000x easier",
"date": "2025-07-03T01:00:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review, Trista! If you need anything else, please don't hesitate to reach out to us. Have a wonderful July in your new unit!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "68a77380-f206-4979-9d7f-9caa11c26fc9",
"author": "Adriana Ruvalcaba",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIT8l_KK8LzyGVKDWPVj_YGAvC_FYNKhP3Rt9DyoRsUrirqvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-27T00:56:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de72c23c-318b-494b-a173-046024eb3357",
"author": "Stephanie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFQ2nn6cSVjqjtPQrMigWoZGJQ6WUeOHNhGZgqHZ8bP5uGzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I absolutely love my storage unit. The staff are really kind and friendly. The prices are incredible. I got a great deal on my unit. The area is safe and quiet. Which makes me feel better about leaving my personal belongings behind. It’s not a busy location. I can do what I have to comfortably without having to be rushed out. I also had the pleasure of working with Vanessa today. She really went above and beyond for me and family’s needs. And is incredibly knowledgeable at her job. 10/10 overall.",
"date": "2025-06-22T06:11:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Stephanie. We appreciate your business and look forward to continuing to exceed your expectations in the future. Thank you for choosing us for your storage needs!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "8e16010f-4051-43b6-95e0-2331da8aae02",
"author": "Richelle Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJTZ31ZlCjXVAsylzx3CIuVV55AVxMEsiO1blFsFgXlmb1Mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love purely storage\nI’ve used them off and on in the years and I choose to store my things there\nThe service is great\nAlways feel welcome",
"date": "2025-06-07T17:24:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Purely Storage for your storage needs!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c9393684-5806-4b6c-b4af-526a0d63baf1",
"author": "William Dias",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlTg4LEarlErCZhtmuV3wQCihgW7S-GL2lGN5n_eaWSEaRtg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2025-05-29T13:05:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your feedback!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5dbf67c3-0555-4949-b898-41b01633e045",
"author": "Bo Jangals",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUznXA2NkUdndPwQGy9rEnVBs0vYjka2EwKAM7ZJk5C-pEFX1hT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-28T03:26:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing us!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f40b5a0-fc1f-4937-bf74-39505fbd8579",
"author": "Angie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4sopp0uu9ca1lcx_40Gx-PvV90RSwVEohThMbY46Pr4EM66V3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Eric was super friendly , fast at getting things done simply. Easy to work with.answered all my questions and concern.",
"date": "2025-04-10T18:52:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Angie! We are thrilled to hear that you had a positive experience working with us. Our team strives to be helpful and friendly, and we are glad that you found us easy to work with. If you have any more questions or concerns in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again in the future.",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "12f1b112-5eb8-4c54-8217-73f299a0e250",
"author": "Elsa Robles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVy2D39dXzjDTMd0RFEEqBG-XZRJrwMI9F7Bhz_WXRClosjYiFj=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I recommend it; it's a good place if you need to store things.",
"date": "2025-04-03T19:05:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for recommending our storage facility! ",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7138d82e-25bf-4121-a1d0-acdf09238177",
"author": "Bengie Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvWA4hP4bXU_NVsvIg3eyMvT86MX-zW2JSWompBtjNx38SvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-30T18:08:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bengie! If you ever need assistance in the future, please don't hesitate to reach out. Have a wonderful day!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8846c305-6d27-4a80-9fe1-d92851041b16",
"author": "kiara castillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfAEmKhHuijzfPDgxBqteN-UC_VS7BHJC3UzjPNBMfM6kXpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-29T18:09:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kiara! We appreciate your feedback and hope to continue providing excellent service to you.",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a3c07745-fb25-4f9c-99f5-425ee78fe96d",
"author": "Janet Jimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWN5o8ToZEY7uuIGSrZzCCk-SsgO2OLiH6fsnY64YKUuAn3r5Ca=s64-c-rp-mo-br100",
"rating": 5,
"text": "Vanessa was very helpful. Thank you!\nMade me feel welcomed",
"date": "2025-03-24T23:13:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Janet! We appreciate your feedback and look forward to serving you again in the future.",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c50d145b-2b57-4d2a-97f4-15c8b6651b60",
"author": "Arturo Jr Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJngwlp4ZSCPVKmpbVC-gkd3vFgbC5-TeFRH5sGIwZqrNKK3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with Vanessa! Very helpful and made me feel welcomed!",
"date": "2025-03-10T00:25:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that Vanessa was able to assist you and make you feel welcomed. We strive to provide excellent customer service and it's wonderful to know that we were able to meet your expectations. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "875602ef-4ddc-4cd0-b9a9-0dcbfb6251b9",
"author": "Joel Andrade",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQdNf5zxykeUJL9RlcSCV7-dzZ9EOg3neasMC7rKi3G9ZFtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service in short notice! I came in and got questions answered. Appreciate the help from Vanessa",
"date": "2025-03-09T00:32:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars! We are happy to hear that Vanessa was able to assist you with your questions and provide great customer service. We strive to be helpful and friendly to all of our customers, so we are glad to hear that was your experience. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "9d2b6a52-a8f6-4ada-8858-2d3656e34d7c",
"author": "janentsa hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzSG8747lohowe_vSgAdSFjLWRLQUGhokj0Z42zQchBcWEry4=s64-c-rp-mo-br100",
"rating": 5,
"text": "The girl at the front desk was so helpful and had so much patience while i translated to my mom very straight to the point which was much appreciated!",
"date": "2025-02-04T15:28:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that our front desk staff was able to assist you and your mom in a patient and helpful manner. We strive to provide excellent customer service and it's always great to hear when we succeed. We hope to see you again soon!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "58dad06d-a6a1-4fbd-93f6-7fa73781bb8c",
"author": "Jordyn Rocha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNfAnwH_htKnvOMRI59FGhvVrX5oqViE19swfW0D0k6dUQEXhv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great prices for units! The manager Gianna was very helpful and caring! She was very informative and gave us all the information we needed and made the move in seamless🙏🏼 I love purely storage",
"date": "2025-02-04T00:41:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We appreciate your business and look forward to continuing to meet your storage needs at Purely Storage. Thank you for choosing us!",
"replyDate": "2025-10-20T21:00:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5f36a05e-1d90-433a-b896-17a4a2028bca",
"author": "Marilyn Westbrook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF9wDFm28go3LbjWba3_EcRbDXber84EkT-yigMi4neYddGdo=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-02-02T05:03:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Marilyn! If there is anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!",
"replyDate": "2025-10-20T21:00:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1361a207-b99c-4235-900a-0f7685e5c08e",
"author": "Simon Bautista",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtSlTlSUahN8h3YiNujyJJXN1B-j8GEU3YPYvIhMinUpDOMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Giana was amazing to work with. Made the entire process smooth and easy.",
"date": "2025-01-31T19:00:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that Giana was able to make your experience smooth and easy. We strive to be helpful and friendly with all of our customers, and we are so glad that was reflected in your interactions with us. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2025-10-20T21:00:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02ade009-99d8-4e07-815d-e29c8888b230",
"author": "Cody James",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLE9RPnFW928EU9VqrkGng9TURe-80WmJqLJxl04h_BTcuXSw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-01-17T15:10:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing us!",
"replyDate": "2025-10-20T21:00:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c5dea85-7bff-4fd5-8362-7a96f173cfec",
"author": "Rebecca Mattos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhi7TNeXUc82yudgco1XJ_g-ZUEV6lBCySjp_z08VsSWuM8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I LOVE LOVE LOVE GIANNA!!!\nThis young lady is so professional and very helpful and over the top with kindness!! I can't even fathom anyone better to represent the \"face\" of Purely Storage!!!\nShe is truly a great spirit to greet you at the gate! She always has a smile and positive attitude and I love that! After all, moving isn't the most fun of any events. Right? We are usually tired and hungry, dirty, soar and sometimes a little moody. So THANK THE GAWDS that Gianna is our \"guiding light\" to help make it less stressful! She's always throwing out options to help me make choices as to what works best for my budget and keeping the storage bill paid! She's awesome and I would be lost without her! So, I thank you Purely Storage for hiring such remarkable staff ! I haven't met Vanessa yet but I'm sure I will treasures her as well!!!\n(Let me say, I originally rented when Elizabeth was managing the facility, and I miss her! She helped me through the loss of both my parents and being bombarded with all thier belongings to fast for me to prepare a place for it all. But with her most professional warm shoulder she walked me through the most affordable options and the best fit for my needs and saved my soul ! I can never thank her enough for being there for me in a very difficult time. I will always love that woman and have respect for Purely Storage for employing great team members like her. I'm still missing her kind and sincere words of encouragement each time I enter the gates.\nRespectfully,\nReba",
"date": "2025-01-04T22:58:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow! Thank you so much, Rebecca. We are truly grateful for our customers and it warms our hearts to hear you have had such a great experience. We are always here to help!",
"replyDate": "2025-10-20T21:00:03.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "8be4ca50-1161-4d3b-b29d-fdeeeaf11b06",
"author": "Melisa Ramires",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBgtK-wXKrZFmSOQTpvMiZ9LjE_trkTdNJv5tAzol77rS2wIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience. Vanessa was very helpful and it was overall a quick and easy process.She Was really patient with me and all the questions I had. and I must add that she has a great demeanor that really stood out to me definitely recommend this place it’s clean and they are really professional.",
"date": "2024-12-29T02:17:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Melisa! It is always great to see 5-star reviews from our customers ",
"replyDate": "2025-10-20T21:00:03.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0675313c-9700-4af7-9517-d40351b54af9",
"author": "ANALI GARCIA",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAUwr6C8Y5SlGai7HN2gqJatk4DYS5qP0tOssAOA6nlcGAkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-10T04:26:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "04287121-21a7-4b98-8bb6-50aa1485326e",
"author": "Yolanda Reed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJZkhr12O-HF95Mfai-e6eHiF4pG463ohjFrM_MRr2EChZkPaCzw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Vanessa was very helpful and just moving here from Arizona and using your service was awesome. Vanessa was very nice and made the process very easy Thank you.",
"date": "2024-12-09T00:33:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Yolanda, we love to see 5 stars!",
"replyDate": "2021-10-20T21:00:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1e4acbaf-ce11-4d14-beea-4970a331c04a",
"author": "Ernesto",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtMnM4SCDbAXfthJyNCKUeGfizOtUk3CN792JbSiU1PStaXUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-21T01:43:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing us!",
"replyDate": "2025-10-20T21:00:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73290f59-cf0a-478a-a5c5-fa7cf3d427f4",
"author": "Bill Newlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJD9KGQGDOOEeTPVoUBu2_a3_Rpy6vbnSzIsOUXZLi8hbX79w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Gianna showed us some units. She was very informative and friendly! Great place and manager!",
"date": "2024-10-30T17:42:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that Gianna was able to provide you with excellent service and that you had a positive experience with us. We strive to be helpful and friendly to all of our customers. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and hope to see you again soon!",
"replyDate": "2025-10-20T21:00:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc49b845-b779-4ddb-83c6-9d4dc2d7c3d7",
"author": "Mary Newlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXCteV3B39AwazSe6McUJz5hK_RlQlqN992YiyWAEP4aHwYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We stopped in at the Shaffer Road location to look for a medium size storage unit. The girl in the office, Gianna, was very patient and showed us everything we asked to see. She even made suggestions for ways to help fit our needs. Excellent service!",
"date": "2024-10-28T17:26:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words! We are thrilled to hear that Gianna was able to assist you in finding the perfect storage unit to fit your needs. We pride ourselves on providing helpful and friendly service to all of our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2025-10-20T21:00:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8d1be8e6-1e31-42cb-8be1-2911cc465729",
"author": "KawaiiKitKat17",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-ZI5WQV975j5qzvOh7MAaghBiXGaBHLWxdEF8oBF4x2o0Kh4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came in to look at my options, Gianna was helpful in giving me all the info since i’ve never rented a storage before 👍",
"date": "2024-10-28T17:12:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We are glad that Gianna was able to assist you in understanding your storage options. If you have any more questions or need further assistance, feel free to reach out to us. We are always here to help! Thank you for choosing our storage facility.",
"replyDate": "2025-10-20T21:00:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b86e5ad-1c20-48d0-893f-28562d72829d",
"author": "Hemi P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaNza6ZlO-WufhgzEAn5VNQP5UDirCX5gSvfOj5My2dEQ-hNQ5=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-26T23:17:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars!",
"replyDate": "2025-10-20T21:00:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ea722a4-9e09-489e-90bc-16bab7e5d02e",
"author": "Janette Alvarado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_uPSUyF9OFy72ThTfAPYKuWbMX9omFfVE86wnFcUZS380Nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service! Vanessa was a very helpful and very knowledgeable.",
"date": "2024-10-26T19:01:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that Vanessa was able to provide you with outstanding customer service. We strive to be helpful and friendly to all of our customers, and we are glad that Vanessa's knowledge was able to assist you. If you ever need anything else, please don't hesitate to reach out. We appreciate your feedback!",
"replyDate": "2025-10-20T21:00:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "350e9a30-36db-4651-9273-2236ac077c69",
"author": "Jada Dee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX96hSaIHh4djxAyAaG2buOP6tlaqXJR2oI6gEkUi8S5-ijsbI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Vanessa was a super helpful person, highly respectful.",
"date": "2024-10-26T17:02:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Vanessa truly appreciates your feedback. We strive to always be helpful and friendly to all of our customers. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2025-10-20T21:00:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "20626430-f06b-4b8d-a18d-8a7739a0a316",
"author": "Shell Shell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuH56WI6esLtHz5KRQjK1HdZWkfiCPdY9dMb0MgveKYweeeGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-14T04:26:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars!",
"replyDate": "2024-10-20T21:00:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2233dff9-b049-4549-a04a-38834958a7f1",
"author": "Steve Gutierrez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQMHokzW6-hcxKnbQmkpEChqi6FV7-sIngvFFsXEW4vPgXig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great costumer sevice",
"date": "2024-10-02T02:31:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Steve! If you ever need anything in the future, please don't hesitate to reach out to us. Thank you for your support!",
"replyDate": "2024-10-20T21:00:03.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "dcdcd2db-63d1-498c-b567-3cd4d26d81cc",
"author": "Kenverse_",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyoCZGHzXWC3EpdLswkvGlodimSO1tuDFBio2Zjv3Pzg5YoLNf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing experience, very easy to do and the staff is super nice! First time using a storage unit and she helped me through everything!",
"date": "2024-09-22T16:35:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review! We strive to provide a helpful and easy move-in process for all of our customers. If you ever need anything else, please don't hesitate to reach out to us. Thank you for choosing us for your storage needs!",
"replyDate": "2024-10-20T21:00:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6258ceb9-cf66-4f96-9924-574f23e894e5",
"author": "Krista Leontieff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyQnUv6WtipeuGCuST_1FtWsuonfWvwRWwQicHb7At0FOXnsrvtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, courteous, and thorough. Great experience",
"date": "2024-08-31T17:22:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing us, Krista!",
"replyDate": "2024-10-20T21:00:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8ba67682-b8bd-411f-8839-d323f7c20d7e",
"author": "Trevor Strum",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkckGbTIarTOcTeZJ19eoFHAxV2RkayCWnKP09l3I7PsvODJI=s64-c-rp-mo-br100",
"rating": 5,
"text": "We rented 2 units today and Gianna the manager helped us save lots of money compared to our old storage place. $130 cheaper for same space!",
"date": "2024-08-31T00:17:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Trevor!",
"replyDate": "2023-10-20T21:00:03.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "baa883e0-028a-418a-81f4-0798ba5ee9ae",
"author": "Gabriela Valdivia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVL3PZ0KY8xQcFXUg79ZPg1Fd2fZkUUbBPNm2bhk2DDHnyAAsHfDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Vanessa is very nice, helpful and polite.She helps with questions I had and explained thoroughly.She answered all my questions!Thank you so much for your help Vanessa very much appreciated!She has great customer service and very welcoming !!",
"date": "2024-08-25T00:25:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Gabriela! It is always great to see a positive review! ",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "77965b53-ea1b-4cc3-a675-17c017cfa3c3",
"author": "xSilent Wrathx",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6rAQEe_pOOINy-SWib_qZvAaU0pNggjv911Z7Za8Ud8CSEL1K=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service! The individuals that work there treat you with the upmost respect and make sure that your needs are met. I'd recommend this place if you ever need a place to store things whenever you're in the area!",
"date": "2024-08-24T22:25:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much! We appreciate your recommendation and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us for your storage needs!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ebce484-85fd-4833-9b95-10db52fdb87a",
"author": "Michael Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPUrxmB76U3X3tqxijEd_CO6HDDn5l3flGSt2K1S-1LDaGZQnn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff, clean and secure property",
"date": "2024-08-18T20:28:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Michael! We appreciate your feedback and look forward to welcoming you back in the future.",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4f1089e8-c7e5-4597-86aa-4bc6dbf65003",
"author": "Elizabeth Silva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2YHBoX5UhLBnv_xPa7I0HRm1UXb_TCg4ZEJ5gGcCFdE0qbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-18T16:30:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87af834c-0be3-4cf9-ac9f-0e6662672d97",
"author": "Jennifer Arevalo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEUG1Yny-Irth5N4tBy8KFgSG9GBS_wOHIo5w3NEXLzr9gLdxb3g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage and staff they made sure we had everything we needed and liked our unit we at first got one but it didn’t meet our needs so we switched to another . Fast and easy same day",
"date": "2024-08-16T17:02:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Jennifer! We are thrilled to hear that you had a positive experience with our Atwater location. If you ever need anything else, please don't hesitate to reach out to us. Thank you for choosing Purely Storage!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b5c22ee-890b-483f-9e9e-cf6c6d72f465",
"author": "Molly Cornejo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhCWH2gAlLIlDIHLgwNEqyR8FOlLBxC5pJ45c9mmWYZlET6UREqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very kind and knowledgeable",
"date": "2024-07-30T06:57:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Molly. We appreciate your support!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7e9f0b56-2ee5-42fc-b840-c6bab75f0e1c",
"author": "D Lupian",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLseKm2-IgXs0hqsoF-jw28O-diUmUgYL8AEFZ0WT3xQ7KYeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elizabeth has been so great and helpful from the start! She took the time to help us pick the right size unit for our needs. The units and office are clean and well maintained.",
"date": "2024-07-25T22:27:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, we are thrilled to hear that Elizabeth was able to assist you in finding the perfect unit for your needs. We take pride in keeping our facility clean and well-maintained for all of our customers. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are always here to help!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "523a4969-c31c-4539-aea8-ceeb1951f5a6",
"author": "Fue Yang",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3zxybeAqIW_u1XGFk6O4HVpvjO7b3ab52Lc_ZFUxvIjU8L8kU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amerika was very helpful and excited to help us out and very friendly. I recommend this place.",
"date": "2024-07-14T17:01:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! We appreciate your recommendation and hope to see you again soon!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "873a6b1f-72a8-4b45-8a31-03e607dd606a",
"author": "Renee Teague",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKX34p1rX8xkSD-TPrdZ0OwdfRV5yjTNCaaC98I_ps9HCvqGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-12T05:48:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Karen! ",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db0e4c9e-af72-4b2e-922d-56ca4bd818ce",
"author": "Steve Melander",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-5Bm0HzPYc_uUXVMDxnU2KQeE0flF9w0wczMNCz1PXoD-Uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional customer service by Elizabeth. So easy to get set up, clean facility, and friendly staff!",
"date": "2024-06-28T19:30:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Steve. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us for your storage needs!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "17873f38-cb7e-48b8-99fe-8ae5ed242110",
"author": "Richard Simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQ0hyco2KbOeOFEdOUTYrsvHf1NP_qHYCaP99zo4NttzaGOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elizabeth was very nice and helped get me In right size unit for my needs.",
"date": "2024-06-23T03:27:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review! We are glad to hear that you had a positive experience with us. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing our facility!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1ef8aad-9554-4059-bc09-a3190e35bfc7",
"author": "Gluten-free Gale",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTmrs2xjMwCJ9cN_SxsQvMwhcMk-hCV5bg3ma4THzuMCy6aOv75Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful, kind staff. The facility is clean and centrally located for easy access. Besides storage rooms, there is also space for trailers, RVs, and cars.\nGianna and Elizabeth were very kind and helpful! Thank you!",
"date": "2024-06-18T22:14:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We appreciate your feedback and look forward to serving you again in the future.",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f4a071e0-bbd1-4622-8a0b-6555ebbbdfa4",
"author": "Jazmin Garcia ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLNPgcSVuyrIwew_-qv0kYcRffgw7o_0WWQiHRpAEyaPo9HLJB=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-05T17:18:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Jazmin!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "93d3efac-ba5e-4581-9f42-dbdfdfe3e12b",
"author": "Voracitas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUbYZeS07T2z8v1Qug0DLJKAJWrU9QBcDw5gI75RMATzqwjP1n=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was a great experience she was very kind and helpful",
"date": "2024-05-31T23:29:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We are glad to hear that you had a great experience with us. ",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d606adbc-e66d-421d-950d-0eee81cbb569",
"author": "jesus garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpk42MgMhuRyKSKn76MtQBW3dQtCz4ZV88PgRRvkMYrZnicI1Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great help love this place\nfor my storage",
"date": "2024-05-29T23:36:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! If you ever need anything else, please don't hesitate to reach out. We are always here to help!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1fa0e7c6-e6ee-495e-b68a-f98fd6553db8",
"author": "Deborah Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcZjzoqudKrz6f08cy51ztOWIKhDfKIgu-Bs9E689PIIdW9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-16T01:18:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for 5 stars!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b43ed491-1a89-4fed-88f1-ca45b34b2424",
"author": "Joseph Murillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKoxGbMqAz-2yVgaspCD_VK4nliyPD_dohHkpjJfm9sgn5sqU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-29T17:03:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Joseph!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1cc11041-3f8c-4d0b-af93-43327fd9fd57",
"author": "Walter Anaya",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9EAazvsYLWjxjcoCkEq1j1E0DiEWc18SjoWulbiuIe_AUKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elizabeth she’s awesome🤙🤙 .",
"date": "2024-04-27T17:03:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Walter!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "17472c73-a480-41ec-ae52-c7b6b044c9eb",
"author": "David Sackett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLq3-uCclhgQJ95rrgfP45S9ohV6hRnnm3DvZlfVqGhGsmmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was very easy and very professional",
"date": "2024-04-11T19:10:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Purely Storage, David!",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b6b5bd2b-901e-4d38-b550-5c02bf1123d0",
"author": "Michelle Buenrostro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFh7aGalbWqWuty5xzpPUYHIPQOBhJkH6Qt7Mgaw0FE6UZ4IYP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very kind service from Elizabeth Martinez",
"date": "2024-03-26T18:43:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We are thrilled to hear that Elizabeth provided you with helpful and friendly service. If you ever need assistance in the future, please don't hesitate to reach out to us. We are always here to help.",
"replyDate": "2024-10-20T21:00:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "06167614-f0c2-4053-b5d1-9d8d7cb59e55",
"author": "Christopher Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW68H70tnhErpRuTgZVadk1KE7pv_lKvKgkjrO8WuOcz_7BzT4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-18T17:14:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Christopher!",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47e7e563-aae5-44cf-b320-86a7914784dc",
"author": "Amber Bonillas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4OMYzywP0K1kuSb1ZxmYIJ4VAl00RQV7ZA-Uhn2OGWlaO7fFn7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very kind and understanding. She showed me what I needed and much more because I got confused alittle. But she didn't judge me or get frustrated with me. Thank you so much for your help.",
"date": "2024-02-29T23:09:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Amber! We are always here to help and are happy to assist you with any confusion you may have. Don't hesitate to reach out if you have any more questions or need further assistance. We appreciate your feedback and are grateful for the opportunity to assist you.",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f2daf0b-5cf6-4ffb-8a40-353dfa4fc922",
"author": "Lisa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXSnPf-Jibt7_0yuED3MWVmUa5-x_aaiiIlT4Jwlc07tp2PA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Elizabeth was very good and professional. Paperwork and looking at the unit was quick and easy. I highly recommend this location after looking at others in nearby cities. This one is very organized.",
"date": "2024-02-26T02:34:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that your experience with Elizabeth was positive and that you found our location to be organized. We strive to provide a quick and easy process for our customers, and we are happy that you found everything to your satisfaction. If you ever need anything else, please don't hesitate to reach out. Thank you for recommending us!",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e848e44-4dba-4ab7-b8ad-ccf0c221d3fc",
"author": "Cheetah M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnUhpeOxh9B7eD4r5W5AIjRIhEhaGpGiaTaBx20vyjLBaqmBRv=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff were friendly, helpful, and efficient. I was given options for units to rent. Facilities are up to par.",
"date": "2024-02-19T18:04:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our staff and found our facilities to be up to par. We strive to provide excellent customer service and are always happy to assist with any questions or options for units to rent. We appreciate your feedback and look forward to serving you again in the future.",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e1821cda-517a-4aba-ba05-31371644bb6e",
"author": "Jackie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4tFC4uojVfxfq4OS8Sedci88gj5bMUK-HoN8u1_z_sdHoxmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-12T22:22:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Jackie!",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e9676e6-ee3b-4a20-ba40-e09c71d7737a",
"author": "Rafaela Medina",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8TcxdI_6-jytOaCzCazqsb12KvTDE5RoU_nySnzVUv6v_FpYTnw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-02-06T22:39:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Alefear! ",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0aaa319c-e721-4b89-a902-7b77605afd12",
"author": "Bree Gosik",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDcVfQW8Uc9jQXO34nKtThswWIidj56nwwPlpK1fSKoTnYvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-06T18:14:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bree! Thank you for taking the time to leave a 5 star review",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8af4fa0e-ac8a-4aa8-9cea-34765ec985cd",
"author": "Eva Reid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK39URK2eLyqH6N7DTBdIagW8Hxv_PyrsDQfYJQL_AW6HHI0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Enjoyable process. Elizabeth was very friendly and efficient. Would not hesitate to recommend Purely Storage to anyone. Price was great. Place very clean. Thanks Elizabeth 😁",
"date": "2024-01-31T02:00:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for taking the time to share your positive experience with us! We take pride in maintaining a clean facility and offering competitive prices. Your recommendation means a lot to us! If you ever need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Purely Storage! ",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cba5b97d-e75b-48b5-a3c9-6224614daaeb",
"author": "Janet mendoza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5iXQqW6IGxE3Z3yNfh2TqLXcO6weWUkloPXnMfLsOljS2I-ld=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am new to purely storage, Elizabeth in the office is amazing. She went above and beyond creating my account and helped me get setup to pay online. Thank you so much Elizabeth, I appreciate all your help today..",
"date": "2024-01-25T05:28:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Janet! Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Elizabeth in our office was able to provide you with exceptional service.",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "6b59be90-ff41-4c09-a813-852c7968593d",
"author": "Kevin Marrot",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbNQGcS34qipxiyh1c7E93PGJUIK2vM8HFmaJCQ47Vr7T1cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-22T17:48:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Kevin!",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64bfc2a8-3693-4665-9176-e297f7042f27",
"author": "Isabella",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPTkcTUseKdA62VmHKVrb1DHK03MVf9X2CBpUnbOFlv0Yb7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience at Purley Storage.🤩 I went this weekend with my family to get a quote for a unit and Gianna was able to help us with everything! We will be coming back!🤩 This was the best customer service I have had in a long time👍👍👍☺️☺️☺️",
"date": "2024-01-16T05:09:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and for choosing Purley Storage! We're thrilled to hear that you had a great experience with Gianna and that she was able to assist you with everything you needed. We pride ourselves on providing helpful and friendly customer service, so we're delighted to know that we met your expectations. Should you ever need anything in the future, please don't hesitate to reach out. We look forward to welcoming you back to Purley Storage! ",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "544591be-cad1-46d0-ae65-c0a0e3418477",
"author": "Kate Brigham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRYaGepVwhvcCLS29u8ivmvCGLWyEV-3R0Vf_tQ2bYuzoFDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pretty good service! Gianna was very helpful I went in to get some information on a unit and she was very helpful.",
"date": "2024-01-15T21:29:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and positive review! We are delighted to hear that Gianna provided you with excellent service and was able to assist you with the information you needed. If you have any more questions or need further assistance, please do not hesitate to reach out to us. We look forward to serving you again in the future!",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0b66e8a0-4754-4f48-a966-b96b35874a07",
"author": "Micaela Mendoza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDjrzB6myaOqRQ3jdXdqkt-xLKJ-kxqJcHzHkPpSqrhUzQ7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elizabeth greeted me with a smile. She was kind and was able to answer all my Q’s with details.\nOut of 2 options, I chose Purely Storage.",
"date": "2024-01-12T19:17:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for taking the time to share your positive experience with us, and for choosing Purely Storage! We are thrilled to hear that Elizabeth provided you with excellent service and was able to answer all your questions in detail. Our team strives to be helpful and friendly, and it's wonderful to know that we met your expectations. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again soon!",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "362bb216-4824-41b5-bece-02a1399924d8",
"author": "Carole Craig",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKm6qfmtdgK2YJwlNwCK2IHo9j716joQh7e0wUjq2F9nYfjnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elizabeth is such a sweetheart great customer service and cheap prices will definitely recommend Purely Storage to my family and friends",
"date": "2024-01-09T00:33:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and recommendation!",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b812046b-6f2b-4678-bcab-1b093f1c556b",
"author": "Bellaaa Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpN9voaxcMGPhiyNQ8WMKQ_JnqTlXVfJr4m6kvBhUri2swn67EFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elizabeth martinez has amazing customer service! Definitely recommend renting a unit with her! Any questions or concerns she help with no problems plus affordable rates !!",
"date": "2024-01-08T22:17:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much Bella for taking the time to share your positive experience with Elizabeth! We truly appreciate your recommendation and look forward to serving you again in the future.",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "22d62092-ecf8-437a-b8d9-2c180939d11b",
"author": "tommy butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2p66VXHWFH-9igllnq9AOlfezBpBp-Tr3T2NAXYZQ9C5kbug=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-06T18:54:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Tommy!",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1dbf10d2-4bcb-40f1-a1be-9afab4b3f2c1",
"author": "cristina mendez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXk1Mm6GOcTAQGsR9S-Gzz2l_YmX-ixOGkv6bY9fLO_epQJ1c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service.",
"date": "2023-11-22T19:22:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words. We hope to see you again soon!",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d018f72-48c8-460e-874b-7bcb2196006e",
"author": "Denise Covarrubias",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUont7-VpiypEpdjWARuxY49rcq8bbnFVeIiuYvbCxNCsq6BcrfEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-19T15:35:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Denise!",
"replyDate": "2024-10-20T21:00:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "182a7b09-45af-40e8-96ad-14c5c225b402",
"author": "Linda Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqGff_UzKzT9nDXLbFdlodyK_-xENamdyMYajMlVIDK303TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love the staff there. Friendly and knowledgeable.",
"date": "2023-11-01T22:24:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Linda",
"replyDate": "2023-10-20T21:00:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0b317808-fcb4-4977-a2aa-75b1668dc084",
"author": "Kraig Fowler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRan8nbMBfi39eWLB3t-3bU6A-R54n2fz5HsgVzoax1aP4cac1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service at this location is the best i have ever seen at a storage facility. She works with you as best as she can. Definitely a great employee",
"date": "2023-09-21T23:00:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that our customer service is meeting your needs and exceeding your expectations. ",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10157360-bbe9-404d-9188-d97e7923d0d6",
"author": "Renee Cottonreader",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3g141Frs4ubTaCiGodhaTycgGN4RnlhOsFdWAlbQXz4bb7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-21T19:07:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon!",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13b1b0bc-1aec-4b05-8679-fca42abef96e",
"author": "Julisa Lopez-Robles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqXKpnKLrYpfLw5K0SSu5RVbzwHhS2CsU9DAKQK_KX5J85Lg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Eric was very helpful! Answered all my questions. Great customer service. Thank you!",
"date": "2023-08-01T21:08:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Julisa!",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8d28c7b7-d52e-4ce2-a230-b318e21b517b",
"author": "yvonne gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLGNollnGxxyOURWuwh6J56N7Evi73qOrLYMKvqVhPd6OfyA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Customer service is always excellent and expeditiously.\nJarrod, Elizabeth and Eric are awesome and are 10 Stars employees.",
"date": "2023-08-01T04:12:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Yvonne. We are happy we can help!",
"replyDate": "2022-10-20T21:00:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "38a3cd1e-70f4-476c-8604-131279e30060",
"author": "Kirk Dillard Sr.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxs_xfygIwu0B31y2cyjkGLPA5MnZ2ebHLMXcvjNK5-fJXBw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean not to busy nice I mean it's a storage place they have big ones and smaller ones .lol",
"date": "2023-07-29T05:43:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kirk. We appreciate your feedback ",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7d945c50-608e-4cef-87aa-ca98cf02731d",
"author": "Alfreda Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISEq-JRGPv6dbW1AZ_8xbNzp7WN3s_3jzrcefMv8iMdHoi6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-17T00:45:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Alfreda",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9f66ad1c-bdc9-4fd7-a2fc-c1dbfd32966a",
"author": "Costa Lugo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHw4Q1FrkX5O_KaIWxhYlB4r8t64Sk3JlSLsbBgBUSK8Ty7evW=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-08T17:24:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Costa ",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4760a5eb-120c-4172-8c23-c6756a1e4e04",
"author": "Elijah Wunder",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7RqbWNvoFPNC81ZNC6xxYSeZob9EnJWkin7NOjzxrVJVmSBI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-22T18:16:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Elijah",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4150461d-003d-4e14-bee9-d5931fa938d4",
"author": "Ray Duarte jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpiFxNnsP-taE_5bc0xcm1_w3Lw_C6Dzq3uX8Jb92CF5KSvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and quick no hidden fees straight to the point I love it ,very clean place I'd recommend it to anyone",
"date": "2023-03-14T04:17:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ray. We pride ourselves on providing the best value possible for our customers
",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9afed3a5-7cb1-4bc8-8f9d-95c984abd18c",
"author": "Arial Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKq-p50BdHnMaqoTn4rgYH2rPrk8c6_5D1KZnF14t3-oqHUqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "great customer service , and affordable rates plus very clean facility",
"date": "2023-02-17T21:05:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Arial",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "a03b2970-4acd-44df-a62b-73c122e0ba37",
"author": "Shell Schone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7ZPphsUMSwlubGgvUsTpv0TZukKDEeLYo8NO1fuYZ3nr2FQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-03T02:29:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6c78636-caf0-4b0b-ac49-df505ce3e3df",
"author": "Jessica Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3o4vXaa6pvwHVt9BtcdS7OUzeAJM1pUM8qnX5vuYy_Y0N6xM2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Purely Storage located in Atwater Rocks!! I desperately needed a storage unit same day & Purely was the only local facility able to meet all my needs/requirements. Jarrod, the manager, answered all my questions, quickly & efficiently opened my account, & was kind & friendly. Not to mention a very clean, organized facility. I strongly recommend Purely Storage for all your storing, packing & moving needs.",
"date": "2023-02-02T22:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for an awesome review, Jessica! We appreciate it",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b7c7b30e-5eaf-44a0-a439-fda6e8f3b6d4",
"author": "Laura Ortega",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpCRDPkux_nC3f8pWfBVk2qT9qqsaTjR7vsM4SxEtIvRnWUzUf=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jarrod is absolutely the best. We love the site as well very clean and having an elevator is so great. Thanks Purely Storage!!!",
"date": "2023-02-02T21:25:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars. It is always great to see another perfect review",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "08b414f2-42f8-4ad7-a62b-41b5eceb0f61",
"author": "Misty L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWL_EHX8PhMUcZwqYDB8HQIzOJhJF_dvHz0PD0KJ0f6r9-Ke0GqCg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Leticia is very hard working! Purely Storage is Purely amazing!",
"date": "2023-01-24T21:29:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Misty!",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f6d94e1-4644-49c0-8d5b-37ab55cade5f",
"author": "Manuel Serrato",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK89aP2W59pYRO1Z4QEGH8F7dF-pBE3a4wsialQlEiKf7LDPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff Leticia was very helpful",
"date": "2023-01-23T00:18:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Manuel",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "96dd03a9-a1f6-4227-b85c-e0e414ea00b4",
"author": "Rose Ohappy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAc9jKBYMVy1QLGaCvLeT1zecDQ1pg4-ih8ehs1p4ubCCh3B82=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia Marin was very helpful willing to go the extra mile . Good work .",
"date": "2023-01-22T22:28:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rose",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "77d4d74c-95c7-442e-9574-dc4f354ac04d",
"author": "Brandon Ledezma",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsEdD9eOiY7SjI9HN0OKNBq11PBKgkgUErCT3HsJG17WnPhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice leticia marin",
"date": "2023-01-22T19:15:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brandon",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffc46e64-ddbb-4901-ad2f-eb74540d4e33",
"author": "Danielle Laymon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV08pHzVywQA5j9VlS78KgECPfk49CIN3ej2WHS_3_PpN9pdqlS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia Marin Is always very friendly and helps me with questions I have and making my payments !!",
"date": "2023-01-22T18:20:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Danielle. We are happy to help",
"replyDate": "2023-10-20T21:00:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1678fdb0-250d-4fa6-a9d4-4507e6df834b",
"author": "Gabriela May",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdEc_130Mkd2xKoGOTShkWXrqmJzHS853v1OpzAfnEA69Ssg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia always has a smile on her face and I know will be willing to help",
"date": "2023-01-21T18:13:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gabriela. We appreciate it",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5fef438a-d28d-4946-872e-7a378cbcf3a2",
"author": "James Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzJZfeEWEi7PGF9C7cRPlPqO1Pny6E98Gtc0uG_ETSI6Od4XLa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia is always polite.",
"date": "2023-01-21T18:03:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, James",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93285fa7-5eb7-413a-a404-fdb0da0ec69a",
"author": "Jacob Villarreal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVddKOHWA5V9U5gexCfHSGebDibBqurNp6lzQtXbXP4ND9_RxHN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia was super helpful with the move out process",
"date": "2023-01-21T17:55:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jacob ",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9880d7ed-0a97-4fc2-b3b4-989ed0bfafc8",
"author": "Vanessa Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXt9AnGPpvbNz0XvVGk7etuZxkZdxwUH_fbc4dwic97YcdPVjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia provided excellent service and greeted me right away.",
"date": "2023-01-15T23:27:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Vanessa ",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3388f765-91b1-406d-9373-113949d9972f",
"author": "Rosa Saltos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEGNLEAFrg_fJXG5miGKO7jgu40itzA34CzJH55dn8igtL0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia Marin she was really nice to me and helped me choose the right storage size for my needs.",
"date": "2023-01-15T17:40:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rosa",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "011c7b49-5bed-4810-b011-8ffafae74e74",
"author": "Tommy Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVS6ufBxMPtMae4lmVHooi7jNjl0NlOblAc24YBpUsCPsndvrUE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very good people thanks",
"date": "2023-01-10T20:02:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tommy",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "20ddf5dd-e178-4dc5-af40-ffb0b084a8fb",
"author": "Sayuri Vazquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIMx_uUkOk2ugmhnIZae9ZOVczTaj9RXonafS4LodCGxJwSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very satisfied with the service that Leticia Marin provided me, i just want to say thank you, she did a very good job😊",
"date": "2023-01-09T15:17:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sayuri. We appreciate it ",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24da9f43-661b-4745-8f9e-bd619eb0a4b5",
"author": "Eduardo Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJk1dyYa_Io7RgaE8yuwv1slTXXtUPIy2_xND3djMmUT57REw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia Marin\nExcellent customer service 👌",
"date": "2023-01-09T06:24:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Eduardo",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a09c5037-67d2-4c2e-bdb3-17a6af0def21",
"author": "Karla Rojas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmH7W0BZufEyv6JORPs9x5g6EqSzC9-pXBaveWnwt2_WNo8h8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service overall. Leticia M was great.",
"date": "2023-01-09T01:21:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Karla ",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00dd40fa-ef27-4132-bc7c-7613d01e5ded",
"author": "Dean Johnston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9WP6fVhrHhB4SlsFq_R90Kg0XOBvXkkLSWeX8G8WdQNx6yQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "leticia marin was great to work with and storage facility is well kept and well managed",
"date": "2023-01-09T01:07:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Dean. We appreciate your review",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1276124f-b63a-47a4-9c9b-c4109667609d",
"author": "Ariana Vasquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTFZB1zIGTR01lYGHVFm5gGSbrZoqzU7TESQhssuEnBwirHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you for all your help yesterday. Leticia Marin is the office manager and she is super responsive, friendly, and knowledgeable!!",
"date": "2023-01-09T00:28:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ariana. We are happy we could help!",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea8045b7-880a-41c0-aaf3-c556404a0481",
"author": "Angelina Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0vtI1AWERCCVposrvAOh1SCqf2URWTke4N60Bw0_R9eSmdYr8pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy & great service from Leticia Martin",
"date": "2023-01-08T23:26:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Angelina",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64ea85bf-d837-4c91-8094-337ba85dd493",
"author": "Sara Silva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZXBwK1iSVvihB-1gx5x5E3q5h2thvx-8StG8UqZKMGSahjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leticia Marin",
"date": "2023-01-08T21:44:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09b4fcfd-a206-4824-bdf5-357c614a7c44",
"author": "Darian Magana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHiQT6WGUQPWR_uta5DxNUZBNhySVt7U3s7UgXoqjnKCYKEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would like to say that I had a great experience good customer service Leticia Marin was a great help I will be coming back and tell my friends about this place !!!!",
"date": "2023-01-08T20:41:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Darian!",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d77bd8f7-3229-440d-83c6-8ccb8ffc04e5",
"author": "Angel Silva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyqR6F1aAvib0uPFML_Mvg8ABlze-oXJEZRfH2eF4S4YogXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service i really liked them and the attention of leticia marin. She’s a very nice person i recommend these storages",
"date": "2023-01-08T20:37:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Angel",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a34f7e77-dfc3-41fc-9ea6-a6911b05541d",
"author": "Myrissa Nichole Breckenridge",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfu8t_ZG5aO1SaLxnS5fw-n2Qo89qQGRPTg4NjBj-HxZOrdEx0FA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-12-27T18:56:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Myrissa",
"replyDate": "2023-10-20T21:00:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fc8fa155-7060-4cc7-a6ec-cac16ded8029",
"author": "Raquel Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKl5457EzPWrprCEmQwoGj4jFf2LKHXJNc1bDv5ixB0CbCABg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "This place is very convenient for me. Not far of a drive and very big. Sirelle was very sweet when we talked over the phone. Very helpful!",
"date": "2022-08-30T02:24:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Raquel. We appreciate it!",
"replyDate": "2022-10-20T21:00:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a97dbc02-61eb-4f58-a3ee-421e19dfae62",
"author": "Nathaniel De La Torre",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyf2XRjXYmys4C_4GXyLPu7Zs8209K_2ir_OiMIWc-rynBoKjD=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Pretty big storage but the 10/10 is 160 a month pretty pricey!",
"date": "2022-08-16T05:04:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nathaniel,
Thank you for taking the time to provide some feedback on our pricing. We base our prices on market value in the area. We also take into account that we provide a free lock, no admin fees, and do not require insurance like some of our competitors. If you have any questions regarding our pricing, please reach out to me at hayley@purelystorage.com and I would love to answer any questions you may have!",
"replyDate": "2022-10-20T21:00:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3416945f-f0a8-46c6-835c-a82decbaf087",
"author": "Anthony Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNV1H5LI0KZ5VcmHiXe8calYTpj2pNc3V_itIpQHYtsAXEdT8c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Maria you were very helpful",
"date": "2022-07-17T17:29:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Anthony!",
"replyDate": "2022-10-20T21:00:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8b08d155-0c78-4786-807c-03a7d69c2a39",
"author": "Durena Leon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU6infvjUdTLYJJtrT2A--eouRr9rSNNvnXTPDRXRFP7C-2RU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-24T16:07:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Durena.",
"replyDate": "2022-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "946a837d-e7cf-4ac2-801b-8e8e1b1938d5",
"author": "Norma Little ALCAZAR",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWx6WJ1RsjdHVXWg-XX0ERYi5OWzRswawh02XjpZE4mal6hp0SiIA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service Great people thank you",
"date": "2022-06-23T23:43:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Norma. We are happy we can help with all your storage needs",
"replyDate": "2022-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53977b85-1753-4a7c-bd25-ada9c0004ce6",
"author": "Pearl Baeza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF6K5v-0N55nJcOSzylWj738KVmVqPFLs-IBIMcjclHoTwsbMPBA=s64-c-rp-mo-br100",
"rating": 4,
"text": "We’ll due to the train making my stuff shake and move one of my item which was a glass item broke\nOther then that everything is fine",
"date": "2022-06-09T18:48:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Pearl,
Thank you for leaving us a review. We are sorry to hear about your glass item. On our website, we provide storage tips on how to keep your items best protected and for packing fragile items.
Please contact our office and we can assist you in filing a protection plan claim. Our number is (209) 397-9757",
"replyDate": "2022-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "08c39e85-a6cb-499d-9317-c4536e8d2110",
"author": "Xin Tan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7PBdmmoRe-rQvGMe578CDkK7SiuFdCDmWxNWS9-Ayczf30JM=s64-c-rp-mo-br100",
"rating": 5,
"text": "20 minutes drive from UC Merced. Staff are nice and friendly. Nice storage place.",
"date": "2022-05-12T18:22:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Purely Storage, Xin!",
"replyDate": "2022-10-20T21:00:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0cebba8e-31c0-40f1-99b8-e24dcf56dbc3",
"author": "Rodolfo Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSVYlfpB7VIx01I5BtOpVn6dYmuENIw0fQ44LrsfC_BoRvJ9Cf=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-04-29T17:39:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars, Rodolfo!",
"replyDate": "2022-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76d00e87-17ac-4c31-b218-efe7658df9b2",
"author": "Angela Guzman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfm_jLGGWPUd9lfrcVZ3xn-PL0kpGZ06J5N3d5Qvy6Epnbg90=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-08T22:37:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to see another 5-star review! Thank you, Angela",
"replyDate": "2022-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a52e302a-4f00-42ff-939d-1a12f2b939b4",
"author": "Vanessa Norman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF3XSNG3cqPpHojhipyY13JhDtMQaOKDqH0BSZpMolI-F8Yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-08T22:36:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars!",
"replyDate": "2022-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "30117867-76b9-4475-b8fc-c6c20910d99e",
"author": "tina sumler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmOiVfvjsNAATTCayO7qqJi7nlITcd_pM3cBWzCnZk2qq-nw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-04-05T14:21:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tina! It is great to see another 5-star review",
"replyDate": "2022-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27ae4e70-5dd7-4d37-abb5-5223262e6f02",
"author": "Lisa Grant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKi2ZFWecsWfP1BTNM_4WzjR7HAOFENnGuKE19dg8jgo4h0oA=s64-c-rp-mo-br100",
"rating": 5,
"text": "A good choice to store your items. A clean environment and a helpful, friendly staff.",
"date": "2022-03-07T23:29:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 star review Lisa.",
"replyDate": "2020-10-20T21:00:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f69abe70-77ba-4428-8eeb-dca4a87f537c",
"author": "Kb Barron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5uptUFLtWBTr7odx4xRwqBow0laohx2B6HbV36LSvSG4Odg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-19T22:49:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate the 5 star review! Thank you, Kb",
"replyDate": "2022-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b631970-5555-44bd-bf40-fd1cdfb12588",
"author": "Christopher Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlGXEdSGfDjBavFSsvjX3lH4HmaQCsBkhY4SwTq6dr2Tzpuk8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-03T18:43:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you 5 stars, Christopher!",
"replyDate": "2022-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a17da23-8d7a-4d7c-8f13-439db3d3741c",
"author": "apostolic one",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV72TKjVxDBT05PnAUco4xUL2CXxTrltGqpCAbjInPsEfhmDBiH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Vanessa was great! She has a great personality and was very helpful!",
"date": "2021-12-18T22:06:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's great to hear! Thank you for taking the time to give us 5 stars!",
"replyDate": "2022-10-20T21:00:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6b8560fd-d81e-4328-a771-242f16be0ced",
"author": "Janson Guillory",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHM2iGe09ImvUIpSpL5asbL4LOnGpVCfh9zW9NaXbfsUWr7A=s64-c-rp-mo-br100",
"rating": 4,
"text": "Good,customers service",
"date": "2021-12-03T00:35:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Janson!",
"replyDate": "2022-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5887449a-f8ed-48ee-b483-690e5a6f032e",
"author": "Willie Terrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9IifTg9R7kGN2CKbsZnRoTpvRyCpE5Wd_vKuIyKbQYiInwy8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-18T20:29:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Willie, we appreciate you taking the time to review us",
"replyDate": "2021-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bce550e5-9520-4e17-ab45-6cc46a796c35",
"author": "Angie Sandoval",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRnzIbO6hZfebbUyEMK6nNnKyoa3NNRhwYszFdcjSEpq1qQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend the gentlemen in the front desk was really nice and helpful aswell answered my questions even when I first called..",
"date": "2021-08-17T15:32:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Angie, we are always happy to help. We want all of our customers to make an informed decision when they rent with us.",
"replyDate": "2021-10-20T21:00:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a189961d-0799-48d4-90d6-41cc88b0c28c",
"author": "james dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK24Qv8M8F2JCgetCDN7QrPqks_REbCd38Otu86wMXxkQbuFLI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-08-03T18:40:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the perfect review James!",
"replyDate": "2021-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da4a5932-5dd4-4a55-a605-7a7bdbd2275c",
"author": "Anthony Predes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXgn_rfUTlHZeARAa4l8Se4y_Luj_Z1dgHa15SnTDmgJ0Qhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly people, and a nice clean facility. 👌🤟👍",
"date": "2021-06-09T16:09:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for reviewing us Anthony",
"replyDate": "2021-10-20T21:00:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "60948f35-6ec1-4ee8-8ed0-a1a0664eb050",
"author": "Alejandro Aguilar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDeN2VTuwSJoypYwSUMy3DpDNkTGwts9aRgfqrc4ksxn9RpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service here was great, I was greeted as soon as I walked in and was shown what units were available. They were kind enough to walk me to the unit and showed me how to use the elevator to transfer my things to the second floor.",
"date": "2021-06-01T17:26:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Alejandro, I'm glad we could make the storage experience enjoyable for you.",
"replyDate": "2021-10-20T21:00:33.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "33747315-ef3f-4a69-9467-501d831ec34a",
"author": "Shaleese jett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCbAvZVGmtZ97Dz5Rj3U264ENmxJR5C0nwx40iINHsQoDq6FMx=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-05-17T16:45:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Joy, we would love to hear your thoughts on any improvements that could be made to achieve 5 star service",
"replyDate": "2021-10-20T21:00:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed958c1d-22c8-41c2-8ac0-fe4a846911c6",
"author": "JExito Mendoza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKL4L9D53i6MnxxbmXZmqEyMJNZq2wYBq6qQ_EeDi_8RVLozQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Fast and Exellent Service From Jared in the Office. I gave him a last minute notice within 20 min he set us up in to the system and with our storage.",
"date": "2021-05-04T01:16:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, we try to make the process quick and simple for everyone.",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b577e72-41b2-46da-8fc9-60676c29d6a5",
"author": "Lisa Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJl14-9VYbznvWcG0ZnT16fzRR7XDjA3LGNR65TD5PJD8BQZJf=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-04-19T20:29:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Lisa, it's great to see another perfect review",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f954aae-24e2-4fa5-899e-1431da30c285",
"author": "Yiya Fernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbNpqZmyR8WAXzscC99YyChETNb9XfGeZRm2uLTB3n0E6OPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-04-18T21:11:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Yiya, we love seeing 5 stars!",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3b5dd41-5753-4e0b-8467-84bc85afbf6b",
"author": "Marcelinda Saefong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-vo2K_dYh6VNTOxDIWnxp4bEJVBBVCRK0iVwFzce32Dlz2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank You Nayeli for contacting me promptly as soon as a space was open! I truly appreciate it we were looking for storage in the Merced area that was decent and safe but there is nothing available anywhere I called last chance to check and almost gave up hope! Thank you for calling back and offering us the space and getting us set up with ease and fast! Thank you for all the information and assuring us of the safe units! Great customer service! Clean unit I feel content and grateful!",
"date": "2021-03-22T02:03:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Marcelinda, I'm so happy we could find the perfect space for you.",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f1b995ab-31f9-4e74-bf78-9333f4734a84",
"author": "Jeanna Mccurdy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdZN_AnrXvZbRoitKbtPpXv26AlLRLVMs_jg9RVKK2NlhsOQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "I had problems with the elevator I couldn't get it to work\nOther than that it was great",
"date": "2021-03-16T16:50:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Jeanna, I'm sorry about the inconvenience. Please let our office know right away if this happens again so we can get a tech to address any issues.",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "42c023fe-530a-4aa0-a3a8-e3628c3bf410",
"author": "Jesus Trevizo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgCEtAzsA1CQRwF8DHfvopScvko369oP4ueM0NRoDavuhzsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-09T19:42:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing us Jesus.",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b136bf92-de72-44a7-a066-bc6931eaced4",
"author": "Ana Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxjUK0sMtiXJu7DgP5yLHq3orAVO1udEwVWUx2C000QkIBbQ1VRw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent, management is very friendly and very professional.",
"date": "2021-03-06T18:29:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the compliment Ana!",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "35b970af-917a-4fdd-92b8-eae9a21654ea",
"author": "Nikki Nikole",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXszmYXENGy2gPwzqnYo7ErQqFnbFIIxGkwQxHfohJEpG2aCeUV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice staff, and there office is even open on Sundays too. Love the set up how the storages are upstairs. .",
"date": "2021-03-04T21:06:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Nikki, we are happy to be open 7 days a week to help whenever you may need it.",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c22775fd-5c0d-4b05-84f6-7596d4289801",
"author": "RubberDuckieBitches (RubberDuckieBitches)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPy4BZlmdYZI_nryfzeUTvrZvSNUnmqDRHwCVgayzm1Cgh_ONq=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Been a customer for a while. Happy with the service",
"date": "2021-02-28T04:16:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Nicole, we love hearing from our long term customers!",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "777c437f-de17-492f-8035-1941a6af590a",
"author": "RubberDuckieBitches",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgTwDvhAQPIcQkiqPueDm6aEhaeJIR75MEW6nGjtAoOXw7JRpaDw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage facility",
"date": "2021-02-22T08:32:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 star review!",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cba23c90-7732-4f9f-82bf-0c099b557fae",
"author": "Robin Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkSGymm-1SRo3Yw2RhJ0yHmhYHFBZAUwZScNZjr8Oe2igbLsI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Purely storage has been a great experience in storage rental\nI am super pleased with their hours of operation. I love the variety of sizes and prices. I would recommend this storage facility to all my friends.",
"date": "2021-02-21T19:01:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Robin, we appreciate you taking the time to review us",
"replyDate": "2020-10-20T21:00:37.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "006068bb-ffeb-4703-9e1a-5073666a7443",
"author": "raul cervantes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfbmza9vCA92SKR35DCmTjahZXjm8srZKx355YvYLpbwFMBKBV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-02-17T19:21:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Raul, it's great to see another 5 stars",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16175436-43be-4fa6-b1be-c4fbd3276e84",
"author": "Roger Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy0QdnWZjBdSoUVNShkYH5_ojxhd802ak8wAL_1st5Cf5zsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I used to have a unit here the lady in the office nayeli is sweet and helpful",
"date": "2021-02-17T02:15:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Roger, please keep us in mind the next time you need storage.",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "76387fef-d34d-4c97-bfe3-28ab063c407e",
"author": "Terra Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXA4SMDlp6n0ehGBKHqsEkyShaB0XYnBin7IkNxgEtd0WrBoEVX=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-02-15T02:43:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Terra, please let us know if you have any ideas on how we can improve our service",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1714957-9407-4358-8dc2-1cfddc80a0ec",
"author": "Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtHGVjbKSAJa0B70O9yo_0kjbgGEM_xN1koAyP-5vSIA5oNx8=s64-c-rp-mo-br100",
"rating": 4,
"text": "Recently came in to look at the storage units & the office was really well kept, and I received great help and information from Nayeli.",
"date": "2021-02-14T20:40:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Taylor, we are always happy to answer any questions you may have",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1619150e-ee05-4aff-955b-c39d354fcd7f",
"author": "Fermin Medina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-O92oqX2ZWzBAJMPgMhizaM6S5HfffwbXtOH3VxW8YfA6KA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lady nayeli in the office is very nice and helpful. Clean and safe facility",
"date": "2021-02-14T20:34:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Fermin, we love hearing from happy customers",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "094a9b3e-668f-4405-a3a0-e99e78cf5efd",
"author": "Sandy Campos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy24OIL-d_xseciDngQfGUoDP-5irG9Hilkp6sWH23PJuz3bOr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is awesome! By far the cleanest and best organized storage facility I have ever used. The manager was great - friendly, informative and professional.",
"date": "2021-01-24T16:55:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to review us Sandy!",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b7e86964-8517-4b65-81d9-e25304d9a779",
"author": "Agustin Cardenas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcAH68hV_6Xm5jxrpuJeYx7ayH0wv19IHE1MSKp2dX2PwT8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks to amerika for helping out I really appreciate it.",
"date": "2021-01-22T18:15:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Agustin, we are always happy to help!",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "bed6a57e-f1a2-4486-bd2b-4ef10a535a66",
"author": "Maximum_ride Racing",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWo62AOucfNMYagq-PuRK3oPZaSuhykTlpZq0SRnNjof8fVSjzB=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-20T23:20:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Francisco, we love the 5 star reviews!",
"replyDate": "2021-10-20T21:00:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8408645c-47b8-437d-baef-cf6cbcd1fae8",
"author": "Gloria Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXY1qdzW8kdcAdpBd0Qz7TUsjIbVY1ZFzni8CqVPJY3ktVOykE=s64-c-rp-mo-br100",
"rating": 4,
"text": "Excellent customer service, very clean facility, the best storage facility we have experienced,\nFIVE 🌟",
"date": "2020-12-11T01:00:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Gloria, it's a pleasure to do business with you",
"replyDate": "2021-10-20T21:00:40.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a08255a0-58d8-4cfa-aa6b-75523bb3611d",
"author": "Amy Cederquist",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzqDqktG37Fw-0bTDNrjt-Pf7QmqGchc41xRc4Zhl8O3uMnMiAZA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2020-11-22T23:04:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Amy, please let us know if you have any ideas on improvements we could make.",
"replyDate": "2021-10-20T21:00:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f50023a1-9893-47f1-ad0d-e22920c3c645",
"author": "anya Alday",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqC_OLmwNayqXbr_SjDSjYXimKF63WAtPYaOA2EBXR1PMBFagS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super nice staff and well accommodating.",
"date": "2020-11-03T04:18:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Anya, it is wonderful to see another happy customer",
"replyDate": "2021-10-20T21:00:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4bc7b890-dda1-42a1-9a4b-f28be034a687",
"author": "Kat Montgomery",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-oVwKSN0HTQ9XAn9M2747FCB8-DrMEOH9acQ6IA1QpvwjOzU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-31T00:54:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the awesome review Kat!",
"replyDate": "2021-10-20T21:00:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a65704c-6a34-4ccc-aa23-cb0bb07e154e",
"author": "Roberto E",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbHsF4sEOqaticaJoDWJxod5sQnjcRwnxiU7ByiSkMAVDQZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They have great customer service! Will do business here again.",
"date": "2020-10-28T21:31:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Roberto, we look forward to helping you again",
"replyDate": "2021-10-20T21:00:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "74428e90-5b84-4413-b1af-978d7c4ffe36",
"author": "Rodolfo Lezama",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKvSy7tLujQUlJPyRG_7Bj1Qni6gAUu0e-R4MpyhPiTynYjQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "I've used their services for almost a decade, they've been very helpful, friendly and any issue was promptly resolved. Happy with their customer service!",
"date": "2020-10-25T20:19:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Rodolfo, we love hearing from our long term customers!",
"replyDate": "2021-10-20T21:00:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a5bd591e-ccd9-4ce0-adc2-08ca9d72519c",
"author": "Marissa Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIzk6tBIu3BcnOB4MxYN8QQOIMmedzCK2pBHXc9tJSnoN3Dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-25T04:08:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 stars Marissa!",
"replyDate": "2021-10-20T21:00:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f0049d9-a209-4ea3-a3bb-98e56b4987ec",
"author": "Monty Encalade",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhKftP-XLASgBuzI0NMlJX8npOp7ftuUwfm3cz9-5EIlefDHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-20T17:41:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Monty, it's great to see another 5 star review",
"replyDate": "2021-10-20T21:00:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "caa7e9a6-793a-464d-ba4f-7ca4be802c79",
"author": "Antoinette Henson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbq5c0eei2vLqQeqzLO_gL5KMsNdd1P-8kxsxUMqW0f6ZuXQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent storage facility. Friendly, good price, great communication. Highly recommend.",
"date": "2020-10-18T16:34:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Antoinette, we appreciate you taking the time to leave us this wonderful review",
"replyDate": "2020-10-20T21:00:40.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7e0d7858-59b5-4af6-8da4-a7f4ae68f6b2",
"author": "Daron McDaniel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXX0HCujik3R7p0EB3thUuRBfUP5u5ey2BGzbsNUcEFN7dWcsSglg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They have been very attentive and are always there to help. Very easy to work with.",
"date": "2020-10-14T13:26:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Daron, we aim to provide 5 star service every time",
"replyDate": "2020-10-20T21:00:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffd0e42c-7803-4cfa-9931-a59d8ac2ff19",
"author": "Guadalupe Torrez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJL23WY5zwz6D0YzlQAfbddOLqpyFDT3TpxgjVOi5vWE0JMig=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-13T21:02:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review Guadalupe",
"replyDate": "2020-10-20T21:00:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a49b844-3461-418f-8119-540582c7a27d",
"author": "Taiwana White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFURXsBy2HGddMsjv83b9pc064_1hKZlNc2vxkaLXDCcX_5A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to store your belongings",
"date": "2020-10-12T05:06:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Taiwana, it's great to hear from our happy customers!",
"replyDate": "2020-10-20T21:00:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c440fb7e-bba4-437a-917c-bcc3fdcebf1c",
"author": "Pete Lara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIbzDK_A-IMHSE15Oc2jvcSalpPSlDJ__gIZJpFtLomFgeyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-08T03:24:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Pete, we love to see 5 stars",
"replyDate": "2020-10-20T21:00:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80fd46e5-230e-4a8f-a271-a83c0779966d",
"author": "magg barr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoKSk9XQjijX03zicogZrN3r747S3_qcfg01m359OVcyvfK0iT=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2020-10-06T18:19:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Magg. Please let us know if you have any thoughts on ways to improve our service.",
"replyDate": "2020-10-20T21:00:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c53de50a-d0ce-4a68-b0a4-f8ea45e617c1",
"author": "Richard Gonzales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4750x_tRMyV7C4IGBij9Hw740rUI1ypeb6_J72Hjux53O6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The prices are a little higher than other companies closer to my home, but the security at this company is better. You get what you pay for and I choose security.",
"date": "2020-10-05T14:40:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Richard. We may not be the lowest price, but we are the best value around",
"replyDate": "2020-10-20T21:00:40.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "217cd9f5-10fe-4420-9c84-a44358a81f70",
"author": "Rudolph Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1NtIskx_be266YkunFHJk1gG21rLJ5OUfpGpTIZjUeqO6gW7S=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-05T00:47:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Rudolph, it's awesome to see another happy customer",
"replyDate": "2020-10-20T21:00:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1f16e114-d454-44c2-be73-d9e500f889fb",
"author": "Bianca Vanessa Velez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtHYM9rr5ZP3n3L6ReiipIYKOptEmKMWMUSr59YD0SjITnhhTn4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-05T00:32:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Bianca, we appreciate your review",
"replyDate": "2020-10-20T21:00:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70800d2b-89b9-415e-842c-6f3277b7f92a",
"author": "Joshlyn Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkOg8jxPBFTqGn3jjH5GlOwAd5xI4WWmpJTwrhT386VKjIXIm_=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-04T23:47:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Joshlyn, we love to see these 5 star reviews",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19fa5d65-10ea-4df0-af12-b1aa027f45da",
"author": "Debra Powell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIo3G3f8B8nfqGim_3w7sul1wBYhIfccmmlFlWoei8WAUOdmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Purely Storage is clean, safe and reliable. The staff is amazing,",
"date": "2020-10-04T21:35:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Debra, we think you're amazing too!",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "bc12144a-a598-49e0-904a-c0c414065783",
"author": "Jorge Alcalan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKj9v03ijABwrl36QPAgChUl9Ljr17koSOkmRxBDznCPUZQuw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love the friendly staff, they help you when needed.. I've had my unit for quite sometime and never had any problems.. Great security system on site and love that it is gated...",
"date": "2020-10-04T17:14:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Jorge, we love hearing from our long term customers.",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "66987c62-cc0f-471f-a617-fb0d47bbf2c0",
"author": "Danielle Bettencourt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYwBsoPeZ-w_qCifi3u5TlB7D9sbI2CmCekXPdfcVitkfdj_kc=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have used purely storage for years now and it is always clean, staff is very helpful, Vanessa has been a tremendous help with any needs that I have. Great customer service! Would definitely recommend!",
"date": "2020-08-05T01:07:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Danielle, we appreciate your long term rental with us!",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "45f2eaeb-4b84-4335-914a-da17015942a8",
"author": "Jeniffer Porath",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVD1iYC8sYoT5xSeXrawWrbju6572PU5NV-6bOw2NFewIaMSN9T=s64-c-rp-mo-br100",
"rating": 5,
"text": "We’ve used this facility a couple times now. Always clean. Employees are exceptionally friendly. Thank you to Karina (sp?) for her help most recently. Outstanding customer service!",
"date": "2020-07-26T20:44:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Jeniffer, we love to see customers come back to us. We are always happy to help!",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8f5b0133-069b-4271-bb21-a5d7c0436286",
"author": "A A",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6WuVKdojo1CFVWP0k6_RUruYktX0xrwB55PGYLWzEtkjWzHal=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! I really felt a peace of mind knowing my stuff was safe, in a clean environment with a dedicated staff on site. Highly recommend!",
"date": "2020-06-18T02:46:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Alan, I'm glad we could make such a great impression on you.",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "6b408f82-b3c1-4c87-8483-f111cb5f07d1",
"author": "Se Cret",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJT41JSunocBgVeX7DfNhBB9_9JWIZdI9K3HFeA7ah767YLCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome place ! 🤩\nWonderful costumer service\nVery friendly 😃\nClean , well kept facility.🧹🧼\nI def recommend this storage location .\n⭐️⭐️⭐️⭐️⭐️",
"date": "2020-06-14T19:06:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, we work hard to keep everything perfect for our customers.",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e9bf962e-84e6-47c7-8f63-2cd800f0a2b3",
"author": "Ruby Lu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEoJzRs_sBn2oZlju1hy9_pW2ewuYSA-Y6WNYsRLvhmxxwEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2020-06-09T18:37:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review Ruby",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "131bd4c5-ec30-4755-a8f6-f7ecea70fd29",
"author": "Akari",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxSuRHCTIRE5pvqsqE_t0PZdWYhGzGqNzMmg8w7pys7VJBMjCv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing and helpful staff",
"date": "2020-06-09T18:03:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Akari! We are always happy to help",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14ea9b40-9dbf-4fd2-ba5d-61a1f08d7350",
"author": "nomers13too",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5dqGFw_I1GxLbsFijO_l4Rl-MdvvyvW6mGzzhQRWwwO4afsNNnw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-05-09T02:02:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 star review!",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb0a06b2-3d03-4a2b-8a3d-4c1c155ff6d1",
"author": "Christopher Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnoqIgc03wszOW9i1TRl8bAmgNIaq5XOSg6R459zBnhcF1NA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience here very thoroughly explained, perfect location near me. I highly recommend this place!",
"date": "2020-02-01T00:26:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Christopher, it's great to do business with you!",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2432e74b-7f59-4d9c-88af-811e99fc566b",
"author": "Letty Andrade",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjZoXCHyDQ_ayToQexhssCn7h-WaM3Sz8RsKeNo58e4Ae9sA55=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-01-03T20:36:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Letty, we love seeing another happy customer",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98f380a0-6286-4e9a-9181-bd98b3143891",
"author": "connie buker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFab940VjB7VG-q8ppxky_mrDbPnxZvleOVo05YmiadXBcEQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-12-19T21:28:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Connie, please let us know if there is anything we can do to improve our service.",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5f5df7a-e077-4460-a58a-beb648f4f71a",
"author": "Alejandro Bravo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPgxEGzLmmTwTFKOmqktFcN8KMbYAFpH6j5ttQHOe3-B1M_E7c=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-08T20:28:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Alejandro, it's wonderful to earn 5 stars",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "182f5b03-a484-4c86-b952-ecc479454189",
"author": "Judy Lanford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU04pKAfmGQGatcJaWRmylwWbY-39vTXz9ET4Ea9_-nDwyaGxsq=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean.. Reasonable prices.. Friendly staff",
"date": "2019-10-28T04:37:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review Judy.",
"replyDate": "2020-10-20T21:00:43.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "96678b0e-4c37-4a5e-8cca-cd1296d8ebfa",
"author": "Fernando",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYSkraj007no46hVqKuaOzV52gGUhgdqZm1PFVaQbU5ebRrQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-10-05T18:47:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Fernando, we love seeing another happy customer.",
"replyDate": "2019-10-20T21:00:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18babdb2-881d-4db7-b791-f239e0ff0716",
"author": "rhonda silva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOqkeAA0dWWgAlc90VZrA_FOM2Tylhd1bw3giXY6mwVaADOQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-06-23T23:13:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Rhonda, it's always great to earn 5 stars.",
"replyDate": "2019-10-20T21:00:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00ef27ae-3f91-45c6-960c-d590185b62c1",
"author": "Buck Ornelas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWFAK3e67F0Vpu9N0STbu_YVNmyw8T6mX9Gu_-rQi09opisQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-06-22T20:30:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Buck, we appreciate you taking the time to review us!",
"replyDate": "2019-10-20T21:00:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d3a2d65-3f61-41fa-b578-c2e7852e3f41",
"author": "Ryan Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9l4ewmiKcD5tfKqjEeFE_xwqZ3kN_ZfsLf-7B5v7-8HeEcq61=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-05-30T04:39:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Ryan. Please let us know if there is anyway that we can improve your experience with us.",
"replyDate": "2019-10-20T21:00:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d72d15c8-9064-4215-8d07-d76d5c6ad0c2",
"author": "Corinna E",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILvq0CM2I8PipO8BpXCEzwjl67-29UoqKCjW3QwZmK2-Dp-Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always clean and well guarded.",
"date": "2019-02-06T07:33:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Corinna! We love 5 star compliments.",
"replyDate": "2019-10-20T21:00:44.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c1993d62-8a0c-4d58-91c2-f73bb4bc5838",
"author": "Kimberly Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoyC8KphSS40feM3NmXqPIuiLQNG1vV-4kn7PkMhQ8VCTzaqtPlg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Reaonalby priced. Quick on notifications if something happens to your unit.",
"date": "2018-08-05T03:37:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Kimberly, we aim to provide great service for a great price.",
"replyDate": "2018-10-20T21:00:44.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "443e139f-76fd-40b9-b719-3b2596286566",
"author": "amber latham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAZydrFSdI76oPCUr3uPbUmoKXZWcAvTcYDW5KRnxaMmvMtQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-03-04T17:11:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review Amber. We appreciate your business.",
"replyDate": "2018-10-20T21:00:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8766499a-e3c4-49bc-ad41-5e8d9c4b02ee",
"author": "Desi Guerrero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKelL7kuPskvIMFAikmkhi9HzYesMo28FoT1x8T5sxlf78yJg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is Awsome they will work with you",
"date": "2018-01-13T04:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Desi. We appreciate your business.",
"replyDate": "2018-10-20T21:00:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d163f72d-7d52-42ce-a132-0197c9701ec4",
"author": "Angélica Ahumada Navarro",
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{
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