{ "summary": { "average": 4.9, "total": 18, "distribution": { "1": 0, "2": 0, "3": 0, "4": 1, "5": 17 } }, "reviews": [ { "id": "bd163365-f65d-4daf-9796-0c45c3c219ab", "author": "julio gonzalez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLi-WqXuToLHc9_5jUNIQTKIbWkaACEKyECR_gkk64THMrhQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-08-29T22:46:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Julio. Your feedback is highly appreciated. Thank you so much for the review!", "replyDate": "2026-08-30T17:04:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "15337da0-e24d-4fb7-bf60-83d41ed00397", "author": "Stephanie Allen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdI0uoZ8pWPtIFBsBOUXVSTzB1J4zdvBg_KiXq5MigVhjGcjTo=s64-c-rp-mo-br100", "rating": 5, "text": "Customer service is really great and upon arrival at the site agent was very responsive", "date": "2026-08-26T20:36:10.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "99b8db7b-0e9a-4b77-a45a-2e3343d883c8", "author": "Shauna Turner", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh6VzuEt93lk7D-v5MbPilQaGAkrwRJsyN6iragp1hRY3Zuw=s64-c-rp-mo-br100", "rating": 5, "text": "I called in to get some information for my family, and I spoke with a gentleman named Riley. I have to say, I was incredibly impressed.\n\nHe was courteous, very informative, and just such a polite individual — the kind of person you don't come across very often these days. He took the time to answer all of my questions and made sure I had everything I needed.\n\nI will definitely be passing along all the helpful information he gave me to my family, and I'll be recommending him and Right Move to other people I know. If you're looking for a storage facility with genuinely great customer service, this is the place. Thank you, Riley, for making this such a pleasant experience!", "date": "2026-08-14T16:04:08.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "80a90404-8d17-4a5e-bf72-847fab7f3fc8", "author": "Seed Planter", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjk3vLJ_PKEbAY77_0Cu7fy_WI95o-RgRZNpFUBXdW8vqGxA=s64-c-rp-mo-br100", "rating": 5, "text": "Top notch, experience. No complaints.", "date": "2026-08-08T04:20:51.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "dd775c7c-7723-4c36-9e6e-53bde2c3b9e1", "author": "Ana", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ_DXa4euV6J7xKGXN_bjRt4pWxPsXlv4pHhnKvsZlZu07F_U=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "What a great experience. Riley & Amy went out of their way to ensure my move was good. God bless them both!", "date": "2026-08-02T15:35:07.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "559e6acc-3740-407b-8d81-153c99b00a5b", "author": "Sara McMahon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIphgPWMPPuIX0LHMV4qC5Poi5AIqPzWROk1mP4V7ICK6p73A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "My husband and I are getting ready to move, so we needed storage during the transition. I called the location and spoke to Riley, who was extremely helpful. Riley asked about our needs over the phone and answered my questions. Later that day, when we went to look at the units, Riley greeted us, remembered our names and already had units ready to show us. The process was smooth, the location is new and in a good area. I would highly recommend. It was obvious Riley takes pride in the work and experience of the customer.", "date": "2026-07-28T17:35:32.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0610e761-7fa5-41bf-b09f-1e2ce4f29117", "author": "Jordan St. John", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJysvo2lvqYPXbG9345r5tdx0QHDiV6CUsif8aWf0_Vzs_nVg=s64-c-rp-mo-br100", "rating": 5, "text": "Needed a small storage unit after moving and Riley was great to work with! He answered all my questions and got us signed up quickly. I haven't rented a unit in forever and he took the time to explain everything thoroughly. I genuin appreciated his kindness with all my questions and my kids appreciated the candy 😊. Thanks again Riley!", "date": "2026-07-08T02:07:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you immensely, Jordan! Riley's thorough, kind service is what we strive for. We're glad you and your kids felt welcome!", "replyDate": "2026-08-02T17:04:27.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "7c0564aa-d8f0-47c7-b03f-db29e8498a24", "author": "Sherri Nalepa", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0hBkb9JbavCkM2VhzjOvkThVwuHs7DKfzk7vPTmFsEYB6508R=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very spacious and clean and the staff is top notch. Moving in was a breeze.", "date": "2026-07-06T23:59:54.000Z", "verifiedTenant": false, "featured": false, "reply": "We sincerely value your kind words about our spacious, clean facility and top-notch staff. We are glad moving in was a breeze!", "replyDate": "2026-08-02T17:04:27.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "14efd740-3302-490e-8d8d-71c894beed66", "author": "Douglas Little", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIbbjoQ4tCvlAhnASWst8NJwZmp3BX-4JxldeWNOQwa5W4Lg=s64-c-rp-mo-br100", "rating": 5, "text": "I was a very professional experience. The manager on duty listened to what my concern, and needs were.", "date": "2026-07-03T09:12:14.000Z", "verifiedTenant": false, "featured": false, "reply": "We are glad to hear the manager addressed your concerns professionally. We appreciate your feedback, Douglas!", "replyDate": "2026-08-02T17:04:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3b366466-226b-467b-92d2-b222168b2063", "author": "Katie August", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPgBgCjX4I5cLWDxKinxxPoKSY95VVRUIf1jw3vD9Tnj1c6Kou=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Management is so nice, friendly and welcoming. Thoroughly walked me through the process. I had been looking for a storage and so glad that I found them. Very very nice facility as well..", "date": "2026-07-01T14:12:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience, Katie. We are glad our management made the process easy and welcoming. We look forward to serving you!", "replyDate": "2026-07-02T17:04:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0c3ca05e-3c10-4ae0-8683-44bcd50fdba5", "author": "Yamaji Lewis - Barnes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJmqBWj07UX2P7TMWVaU6q1AGzhszY47FLjy5jl5m-agn7xOmH=s64-c-rp-mo-br100", "rating": 5, "text": "They have a very professional setting. Everything was explained, the unit was showed to me. I would suggest this place if you storage in Rosharon.", "date": "2026-07-01T01:02:53.000Z", "verifiedTenant": false, "featured": false, "reply": "We are grateful for your kind words, Yamaji. Your recommendation means a lot to us. We look forward to serving your storage needs in Rosharon.", "replyDate": "2026-08-02T17:04:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fd670c2b-92a1-49c2-9d58-568501d75079", "author": "Lamar Brown", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVW7QSduMqLAk3VpkpryOzJF0HwUm99VgBU1bZnuKTFejd5yk=s64-c-rp-mo-br100", "rating": 5, "text": "Great 1st impression, Riley is so amazing & very helpful. He was very nice and went above & beyond . Im very pleased and happy with the service. Thankyou so much", "date": "2026-06-28T01:32:12.000Z", "verifiedTenant": false, "featured": false, "reply": "We are ecstatic to hear Riley went above and beyond. Thank you, Lamar, for sharing your experience with Right Move Storage - Rosharon.", "replyDate": "2026-08-02T17:04:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "26d2f808-4114-4047-866e-6b78a03c8fca", "author": "Angela Myers", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWCA0n3Jiwz_F2AD53tXAYFm7inZaCfSL1Oh9GcEmntY-1fL4=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Riley amazing customer service and Mr Fred also they explained everything what we needed to do as far as getting storage they were very helpful asked if we needed anything else to help with my move please pay visit if you need a storage unit or even a uhaul Right move storage has a lock u can buy I have had a storage unit before back in 2017 storage units have come a long way thank you so much for yall being so helpful and I have no worries about my storage it very well protected here in Rosharn Tx . They have everything to boxes and packaging tape also . bubble wrap for your breakable stuff for moving and you can also purchase boxes from them also . I dont have worry about my stuff it very secure place\nRight moves has you covered", "date": "2026-06-21T11:40:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you immensely, Angela! Riley and Mr. Fred's helpfulness, our secure facility, and moving supplies have you covered at Right Move Storage Rosharon.", "replyDate": "2026-08-02T17:04:27.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "a6b64806-f449-4806-8c09-ab3cd8184422", "author": "Mrs. Capricia M Ross", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnVHfaH1akYmnZPwNur39ClWmRkxYjGZK7HQh-9w1YEMf5tCOn=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Amazing customer service... A++++\nThank you Riley", "date": "2026-06-19T01:30:03.000Z", "verifiedTenant": false, "featured": false, "reply": "We are utterly delighted to hear about your amazing customer service experience. Riley will be recognized for the A++++ feedback!", "replyDate": "2026-08-02T17:04:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "0e3ae2a6-9d70-4852-9198-ee30cbfd4144", "author": "Shakella Tillis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRpWqRMTbTh8T3FJQD9D5xmhGDjc0uahmCGebE-ipoSygjk7gMhg=s64-c-rp-mo-br100", "rating": 5, "text": "Here’s a polished, genuine 5-star review you can post:\n\n⭐⭐⭐⭐⭐\n\nRiley provided some of the best customer service I’ve experienced in a long time! He was absolutely amazing! Nothing short of exceptional. It was a long, exhausting day, and with temperatures over 100°, his kindness and patience made all the difference. From the moment I arrived, he greeted me with a friendly attitude, offered me a cold beverage, and took the time to explain everything thoroughly. He was incredibly knowledgeable, informative, and went above and beyond to make sure I had everything I needed and that I was okay throughout the entire process. You can tell Riley genuinely cares about his customers. He never made me feel rushed, answered all of my questions, and made what could have been a stressful experience feel easy. Employees like him are hard to find, and he’s a true asset to the company. Thank you, Riley, for your outstanding service!", "date": "2026-06-18T22:26:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review. Riley's kindness, patience, and exceptional service truly reflect our commitment to our customers.", "replyDate": "2026-08-02T17:04:27.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "377e1418-1b7b-494e-9cc4-c1cc2bad72d1", "author": "van friar", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXADn9aRJT3WiuoOEtOCuqKmBegSMTTFNc3bRGzj1YbTQKIH34L=s64-c-rp-mo-br100", "rating": 4, "text": "It was very pleasing. Very satisfied", "date": "2026-05-29T02:00:39.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "221be87d-a629-4cea-8469-1899c86e01b9", "author": "Ellie Bella", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBtHyJ2SfiVzUuYdO84VkvGkwPx9Efz1gUyDkEtpnRQy2PWg=s64-c-rp-mo-br100", "rating": 5, "text": "Riley made the whole process of renting a unit extremely easy. Super clean and secure facility with lots of storage options at really reasonable prices. The contract they offer is friendly to pretty much any situation and they’re flexible with their clients specific needs. All of my questions were answered and I’ve been really happy with the unit I’m renting. I find responsiveness and reliability to be the most important, and this facility continues to exceed my expectations!", "date": "2026-05-29T00:21:49.000Z", "verifiedTenant": false, "featured": false, "reply": "We are absolutely thrilled to hear Riley made renting easy and you appreciate our clean, secure facility with competitive prices and flexible contracts.", "replyDate": "2026-06-02T17:04:27.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "270aed7b-41ae-4a3c-b8ec-20061c1b6fe9", "author": "Victoria Wolf", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocID57EEp-vslxR5m1fv3xMcuxXSTtP0eOWYPbHTcjZw0i6cLQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great help, friendly!", "date": "2026-03-21T14:03:45.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" } ] }