{ "summary": { "average": 4.7, "total": 134, "distribution": { "1": 7, "2": 1, "3": 0, "4": 3, "5": 123 } }, "reviews": [ { "id": "3b22e426-dc3d-4359-b804-c3624a53ee9c", "author": "Giuliana Camargo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDcHehm0aJt9wDKZl8ZhFOxzkWhFzKv5h4jeS0QJu8A2Ci48g=s64-c-rp-mo-br100", "rating": 5, "text": "Mrs KIZZY was such great help, so sweet! I really enjoyed being in today & getting all of my questions answered. :))", "date": "2026-08-30T16:07:24.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0cdb148e-c082-4e40-a312-c3b38fed9a76", "author": "Roy Haley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMpm4Lo39RFXzVRznu7sqWUNESds_Ya4pKhDK95aBCb9shUA=s64-c-rp-mo-br100", "rating": 5, "text": "Great facility with on-site staff who are there to help you!! What an amazing idea!!", "date": "2026-08-30T13:16:43.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "55b3147e-c176-4620-ad9d-0dfc698847fa", "author": "Mia Cox", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfmXYYBMSoRMMuG4BZKzM7yGRlke13uJSVO60F-GtwV1guOK1V=s64-c-rp-mo-br100", "rating": 5, "text": "Great service and even better people who run it.", "date": "2026-08-29T17:07:58.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5a862c6d-c766-410e-8f3e-5704bb6ab108", "author": "mehdi Koubabi", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_zPjfGgUhZA2iOnLpMklvNze8io4Nc64dQTMyBb7eB_saMA=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was so nice helping me with my Move In. I would highly chose to rent at this Property!!", "date": "2026-08-13T17:50:38.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "29ce27c6-0d98-4378-8331-64b56c0e1ec0", "author": "A Taste Of Africa Market Place", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHUV2k5uTQTgw0gvlex8-ICcRXcjj5eYuvFwmrxkcXQ9_vhMhc=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-08-01T21:15:03.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ad29240c-afe7-4800-b5b2-77f3a2ceecff", "author": "Michael Hardy", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcKUcIdrxxzJOCIxSav_ntLCGo3auLfqZYidJAVB7lo5Z0Cwag=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was fantastic and helped get my U-Haul smoothly and will be back in 2 weeks to rent another. Highly recommended to come here.", "date": "2026-07-09T20:26:49.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c344cc31-9c10-4503-90b6-b6479ecdd596", "author": "Nosa Osa", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0u1yF2NSCQ0b-4FoCrDhNKnaT84IJJUZh9OdJW9WKC0SGxhKzMw=s64-c-rp-mo-br100", "rating": 5, "text": "I have used Katy Ranch storage for 4 years. The facility is always very clean, well lit and feels very secure. It’s also climate controlled which is a Plus. The staff are always very pleasant no matter the difficulties I’ve had in the past. Of the crew I remember Matt most recently I will definitely refer people to this business.", "date": "2026-05-28T15:37:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for four years of loyalty. We appreciate your recognition of our clean, secure, climate-controlled facility and Matt's excellent service.", "replyDate": "2026-06-02T16:56:15.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "0b431102-6d72-4f39-9529-ecfb6e88316d", "author": "William G. Lee", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUa75Pt-l-hW9u2tThYbnF5alC2M2F1Tr3bcbOKHMFmK_qb5W8oNQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This has been an amazing experience renting a UHaul. I ordered a van, but the mover told me that I needed a truck since I had a King size bed. When I went in the check-in during the morning, the lady was so nice and helpful that she upgraded me to the truck, explained in detail the cost associated with the upgrade and then help me with everything else! The helpers I hired were also amazing and did everything in two hours. The next day I went to deliver the truck, the whole team was there and they were super nice and professional. I asked them for a storage unit and Matt and team were nice to show me the units and help me with the price details. This is the place to go for storage unit and U-Haul services. This will definitely will be my go-to place for u-haul rental.", "date": "2026-05-15T14:32:52.000Z", "verifiedTenant": false, "featured": false, "reply": "We are absolutely thrilled to hear about your amazing experience with our team and Matt's helpful service with storage units!", "replyDate": "2026-06-02T16:56:15.000Z", "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "7c4aea21-c67c-4fcc-a2af-6afb33eb4c81", "author": "Daniel Hardman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXR-d_Y4xtrODPjtGHIa6QsBXmG27XkJW5CPzNZGfpgWlxIw=s64-c-rp-mo-br100", "rating": 5, "text": "Shout out to Kizzy for having the most amazing customer service and being knowledgeable when helping me. She went above and beyond to make sure I was taken care of. If you need a storage this is the place to go and hopefully you're as blessed as I was to meet and be helped by Kizzy. Perfect example of the type of person you would want to represent your company.", "date": "2026-05-07T14:10:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Daniel! We are thrilled to hear that Kizzy provided you with amazing customer service and went above and beyond to help you. We are truly lucky to have her on our team. We appreciate your recommendation and look forward to assisting you with any future storage needs you may have. Have a wonderful day!", "replyDate": "2026-06-02T16:56:15.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fd621a60-0848-4093-8458-df0b08f998f2", "author": "Saleem Ahmed", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU45AwumAFOBwfs49qTXXKB0oUS-AMNQoqPlO67tK_tTu435s2l=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was super sweet and helpful!! Amazing place", "date": "2026-04-21T22:10:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much Saleem for your kind words! We're thrilled to hear that Kizzy was able to provide you with excellent service. If you ever need assistance again, don't hesitate to reach out. We appreciate your feedback and hope to see you again soon!", "replyDate": "2026-06-02T16:56:15.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a07f9fa7-5aa7-464a-8f20-21dbcdea2d5d", "author": "Luis Calderin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFVkHDjzwf2rg5ZRB-tBlsYy0M561PBOUdbsamn7l4BmGf3hY=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Excellent place and staff . Super clean office", "date": "2026-04-17T18:21:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Luis! We're thrilled to hear that you had a great experience with us. Our team works hard to maintain a clean and welcoming environment for all our guests. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your feedback and look forward to seeing you again soon!", "replyDate": "2026-06-02T16:56:15.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "94ddfe43-b6ad-4205-8dd0-9273f8d75bab", "author": "Jeremy Vo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpgD_tcw8yXqWfgl85NjdDIHk9DaJ-IQkQrhKWBpeMo4vAQU_Z=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kizzy was so helpful and very informative. She was very friendly. The facility looks well kept and clean. I'd highly recommend this climate controlled storage place.", "date": "2026-04-16T18:54:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Jeremy! We are thrilled to hear that Kizzy was able to assist you effectively and provide you with valuable information. Our team takes pride in maintaining a clean and well-kept facility for our customers. We appreciate your recommendation and look forward to continuing to provide you with excellent service in the future. If you have any more questions or need further assistance, feel free to reach out to us. Thank you for choosing our climate-controlled storage facility!", "replyDate": "2026-06-02T16:56:15.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "e67fd174-1b3e-4864-ada4-1e271ea46967", "author": "juan hernandez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4juykrqPChH3DlQg2Fz9jYvjA8tErA7gJV9npvrs1oZfmJq2a=s64-c-rp-mo-br100", "rating": 5, "text": "Mr Matt is of great help! Really Friendly and the units are nice.", "date": "2026-04-14T21:34:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Juan! We are thrilled to hear that Mr. Matt was able to assist you and that you found our units nice. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're always here to help!", "replyDate": "2026-05-02T16:56:15.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "631f6a14-cf25-449d-babd-b7c4795f9252", "author": "tim swisher", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhPPTtvYUPuuJ4DiL9YddnhVU7wehnA_tV-i1opUZmVNJDtg=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was awesome! Great experience. Had just what we needed.", "date": "2026-04-09T22:50:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful review, Tim! We're thrilled to hear that Kizzy provided you with an awesome experience and had just what you needed. If you ever need assistance in the future, feel free to reach out to us. We're here to help!", "replyDate": "2026-05-02T16:56:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "d473ba99-9966-40c7-a8a6-171b99e35870", "author": "Drea Nea", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqe4eYw45-qETXeQUahwagBQBrmHx0-AhxN9PkLSHqCnvr9avQ=s64-c-rp-mo-br100", "rating": 5, "text": "Went in to look for a storage, kind of last minute and was helped by Matt, who was super super helpful and kind. Everything it’s really easy and security is great. Highly recommend if you’re looking for a good place to store your belongings. Will definitely be staying as a loyal customer.", "date": "2026-04-09T00:44:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Drea Nea! We are thrilled to hear that Matt was able to assist you with finding the perfect storage solution for your needs. Our team takes pride in providing excellent customer service and ensuring that our facility is safe and secure for all our customers. We appreciate your recommendation and look forward to serving you as a loyal customer. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us for your storage needs!", "replyDate": "2026-05-02T16:56:15.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "605cce40-ada7-4949-983d-b1d60cc441a0", "author": "Kirsten Kiara", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdT2sp8k8KFPvlenc7hZD71dlELrk0fMZ0N5kalD3FGw-7clFA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kizzy is sweet, professional and worked quick and efficiently to rent me a unit! Thank you, Kizzy!!", "date": "2026-04-04T21:07:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much, Kirsten Kiara! We are thrilled to hear that Kizzy was able to assist you in finding a unit quickly and efficiently. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!", "replyDate": "2026-05-02T16:56:15.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "41bc3fdc-46f3-433e-b739-a16642cc91dc", "author": "Richard Song", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKScfeylOoH7cWTNClRTEsmWDWNSdAR5Cath--CBAMGDv8nYw=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Kizzy helped me out to the moon’ excellent service and friendliness! Her care and support means a lot to me! Blessings!", "date": "2026-02-19T19:18:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Richard! We are thrilled to hear that Ms. Kizzy provided you with excellent service and support. We aim to be helpful and friendly to all our customers, and we are so glad that you had a positive experience with us. If you ever need any assistance in the future, please don't hesitate to reach out. Wishing you all the best!", "replyDate": "2026-05-02T16:56:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "509af56b-8dab-45ff-9ca8-8757db6de231", "author": "Hycent Okoh", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdP5kQladMT9fX0gHyN2IZSUCdZAkEmwwOoDdF09wy7AJSBklU=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was friendly and Customer Service was excellent", "date": "2026-01-02T21:02:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Hycent Okoh, for your kind words and positive feedback! We are thrilled to hear that Kizzy provided you with excellent customer service and was friendly. If you ever need assistance in the future, please don't hesitate to reach out. We are here to help!", "replyDate": "2026-05-02T16:56:15.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "cead18f5-1448-4f58-bed7-1a03d8f88138", "author": "Edgar Zambrano", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIn53_AdZAeNrxGEVtumwUvzaBYOHsG-NI1fAEAq2BfYlLS2Q=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy gave great Service and helping me get a Uhaul", "date": "2025-10-23T18:14:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to leave us such a positive review, Kizzy is always ready to assist and provide great service to our customers. We are glad we could help you with your Uhaul needs. If you ever need anything else, don't hesitate to reach out to us. We appreciate your business!", "replyDate": "2025-11-02T16:56:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "99cc3568-aa07-4a55-87df-c3b25207faf8", "author": "ERIC BIERSDORFER", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVp2JFCAbAjqMWCnGNYZsH5-_wInJ0ln0oaMGgXn8QR5NGd17AWcw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Dizzy was great to work with and helpful with move in as well!!!", "date": "2025-10-23T17:55:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that you had a positive experience working with Dizzy and that your move-in process went smoothly. Our team strives to be helpful and friendly, so we are happy to hear that we met your expectations. If you need anything else, please don't hesitate to reach out. Thank you for choosing us!", "replyDate": "2025-11-02T16:56:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c029f209-85e6-47f5-ba56-0f21c8aabfdd", "author": "El Drake Smith (Drake)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu01VsD7Fn4VdTFPnCiTnkr_zDOC84wR1gCN4BT1g28D9oMdYupw=s64-c-rp-mo-br100", "rating": 5, "text": "The assistant manager Kizzy was very professional today and the other day when I first inquired about a storage unit. She has excellent customer service in which she was able to handle a call in a very professional manner along with assisting me and another client that was at the desk waiting for service. I would personally recommend that she should be promoted to manager in the coming days as she was also able to explain to me in detail about my storage arrangement as well as explain to me about the truck rental in which I will be renting within a week all because of her. Kizzy definitely gets 5 ⭐️⭐️⭐️⭐️⭐️", "date": "2025-09-13T17:03:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f01c0a3b-870f-4d98-86d4-fd384c23b3df", "author": "Dena Blue", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsBCTRjQb1RVeZw5HzI5uoYnX-H3vk7vH7jEx1PJsmItIkV8sT8Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-09-09T09:16:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We strive to provide helpful and friendly service to all of our customers. If you ever need assistance in the future, please don't hesitate to reach out to us. We appreciate your support!", "replyDate": "2025-10-02T16:56:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "9cf8f18b-074b-4b61-bff4-1d6c03460a34", "author": "Angelica Upson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJkMcwJkoVa1DKZuXUxzJhLGW8m1UMHE2eyrW-iLspGBxZDmmg=s64-c-rp-mo-br100", "rating": 5, "text": "Matt property manager and kizzy assistant manager where awesome and very patient, they went out there way to stay after hours to accommodate me. Thank you", "date": "2025-09-06T22:38:31.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "26f88b1f-ec80-46ed-8932-10c87988445f", "author": "Alejandro Romero", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWk4ajchsd99XjXc3R15ro04zJCpl3IS9eHXxcLJE-tLEJluYSmg=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was awesome and very knowledgeable!!! Thanks", "date": "2025-08-31T16:44:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We are thrilled to hear that Kizzy was able to provide you with excellent service. Our team takes pride in being helpful and friendly, and we're glad that it showed during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!", "replyDate": "2025-10-02T16:56:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3cd47584-e689-4e10-befc-97358feaa130", "author": "Andrea Marshall", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMpy3YhAgVt2dW4Cc4YWkb4fVICv8bbOl2fwHUAFggNoR38A1eJw=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was great! She helped with everything I needed!", "date": "2025-08-27T19:44:24.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e5f7e1f0-a7ac-4016-ac2a-060343cc32a4", "author": "Kimberly Richmond", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWKaqD3uBUSIusnZbCoU9juDQC1Q_vW7epiPi3UIbnpMvi_A=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service, secure and very clean. I received excellent service from Kizzy!!!! Thank you", "date": "2025-08-22T15:23:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the kind words! We are thrilled to hear that you had a great experience with Kizzy and that you found our customer service to be helpful and friendly. We take pride in providing a secure and clean environment for our customers. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our business!", "replyDate": "2025-10-02T16:56:16.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "006b5cdc-b66e-4bf5-b80c-164eab9a5dc1", "author": "morgan elizabeth a", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxeYOk5BKi8HZCnAp0aFAqDklTQFXITqFM3lx1y7Q7AlrB_w=s64-c-rp-mo-br100", "rating": 5, "text": "Very simple and easy process to get going and move in my items. The place is clean, convenient, and Matt is wonderful, walking me through my options", "date": "2025-08-21T16:09:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that you found our facility clean, convenient, and that Matt was able to assist you with your storage needs. We pride ourselves on being helpful and friendly, so we are delighted to hear that you had a positive experience with us. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us for your storage needs!", "replyDate": "2025-10-02T16:56:16.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "6f2b4db2-2489-445b-a214-d09856aedeb5", "author": "Tim Clerc", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVmjPnL9gidvd-opiFsYCHMal0-W2fLIeiXcB5uw2CkT-nPw=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was very professional.", "date": "2025-08-19T17:22:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words! We strive to provide excellent service to all of our customers. If you have any further needs or questions, please don't hesitate to reach out. We are always here to help.", "replyDate": "2025-10-02T16:56:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "cadf8a0b-5a83-424c-8427-17fc842945dd", "author": "Juan Acuna", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6h6L9ywqaasbD1gKufnI_wS8HkDWzlW7eWwiGplsQrcylfDio=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This place is great! Matt is very friendly and the service is exceptional. I highly recommend doing business with them.", "date": "2025-08-12T16:08:00.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "90897b32-dec6-4a8d-882a-eddd6ad02302", "author": "Adam Torres", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaAAHhm8Yyig-G-Rmc-A4uVm-p_9SU94iZ00q4WcBCMKUF9ymK=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was bet knowledgeable and friendly and help me with all my concerns!", "date": "2025-08-09T21:47:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fac2a4ad-ff63-496e-b9ea-8c89a3ac171c", "author": "Julian Heredia", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4z1yz7H9PsFUxw2V1LmKL25aHhrFYRCfb-n4Be5xhR3MO3WSx=s64-c-rp-mo-br100", "rating": 5, "text": "Thank kizzy you are the best!!!!", "date": "2025-08-09T18:45:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. If you ever need anything else, don't hesitate to reach out. We're always here to help!", "replyDate": "2025-10-02T16:56:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "13fe587b-81df-4aa5-8fc8-05bc32b57cfd", "author": "MOU Sales", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh0aT8MMqCs5Ck9caPJ28327rmXKyskjlj9tL4v4gkUtaA7Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kizzy is fantastic with her management skills and customer service.", "date": "2025-08-09T17:20:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Kizzy and that our team was able to provide excellent customer service. We strive to be helpful and friendly at all times, so it's great to hear that we met your expectations. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us!", "replyDate": "2025-10-02T16:56:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "fd860ef8-910c-44e4-a435-40ca34f82ef8", "author": "Niva Delva", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzXo9jAMjrgm5rd1aWySEQRphYFYtI_HHQJm9cvusWgqky-A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-07-29T17:26:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We are glad to hear that you found our team helpful and friendly. Customer satisfaction is our top priority, and we are always here to assist you in any way we can. If you have any questions or need further assistance, please do not hesitate to reach out to us. We appreciate your feedback and look forward to serving you again in the future.", "replyDate": "2025-09-02T16:56:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "729b2c26-15e8-48dc-ae8b-acb1f9cb8dfe", "author": "Allison P", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCEbOF3X6SSZzUyGL35Hwm-5HknTY9a65dIKslLpX6v-3SfKI=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-07-20T16:41:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that you found our team helpful and friendly. It is our goal to provide excellent customer service to all of our clients. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support!", "replyDate": "2025-09-02T16:56:16.000Z", "tags": [], "sentiment": "positive" }, { "id": "67b2ea8f-ce8b-427c-ad0b-4342cf4aa96e", "author": "Nichole Commander", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVT-MwSbOlDESRiytV5PoLa0UTmGW4lXo3yPhZgZkRnH8O9BChFxA=s64-c-rp-mo-br100", "rating": 5, "text": "Very secure. I feel safe walking through the indoor facility. Especially knowing a code is needed to enter, and cameras are always on. Excellent customer service!", "date": "2025-06-27T16:57:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We are committed to providing a safe and secure environment for our customers. We're glad to hear that you feel safe and appreciate your recognition of our customer service. If you ever need anything, don't hesitate to reach out to us. Thank you for choosing our facility!", "replyDate": "2025-09-02T16:56:16.000Z", "tags": [ "price", "access", "security" ], "sentiment": "positive" }, { "id": "b25d1b76-7f0c-485e-9d2a-e2fd185a51a0", "author": "Nicole Williamson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlCbKL5FjEW7M17tGfO-poJep4NQPKSA2KVoWwho0NgSMiY-j7=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy is very helpful and nice! Made the process super easy. Locked storage and AC units, lots of space, great locations.", "date": "2025-06-17T20:48:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that Kizzy was able to make your experience with us easy and enjoyable. Our team takes pride in providing helpful and friendly service, so we are happy to hear that you had a positive experience. We appreciate your feedback and look forward to serving you again in the future.", "replyDate": "2025-09-02T16:56:16.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "659274b0-7689-4282-bb35-e4741bf485f3", "author": "Cayden Armstrong", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8PxeS-9V4ThJkHnYr2aOQnw7Z1yxnXloaGclxKVMT6cm6Wg=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy helped me look for the perfect storage unit for my stuff. She was very friendly, patient and helpful.", "date": "2025-06-09T16:01:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Cayden Armstrong, thank you so much for the positive review! We look forward to your next visit! Take care!", "replyDate": "2025-09-02T16:56:16.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "97dbf433-5a3b-4056-90ca-6dc50d335299", "author": "Erlinda Gordon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpqkwJPZrQxnWa_9gSW2JZyVn5_ECiheFB6T9nsXTaTDEr6WE=s64-c-rp-mo-br100", "rating": 5, "text": "We rented a truck and it was super easy! Matt was friendly and made the rental smooth!!! He had answers for all of my questions!", "date": "2025-06-04T22:06:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the kind words! We strive to make the rental process as easy and smooth as possible for our customers. We are thrilled to hear that Matt was able to provide you with excellent service and answer all of your questions. If you ever need to rent a truck again, don't hesitate to reach out to us!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "73526420-26ad-4d23-9bfc-4bdd9c763716", "author": "taj dolise", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUSUswaEOEMSdAqkS67BcZfwzMwYRLkCRma6Cho1RROn_rD9J5Lw=s64-c-rp-mo-br100", "rating": 5, "text": "Such a great facility Matt was great thank you for everything .", "date": "2025-05-30T15:17:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Taj Dolise, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "45b0a543-9034-445b-b515-562fb7ff0546", "author": "Mimi Davidson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWYUhUqBtIGVVw6kCW__dTyUnTiZiXP9r_-euF-mnAcOkB1LDS=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Super easy to rent. Lizzy was very nice & super helpful", "date": "2025-05-24T17:19:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that Lizzy was able to assist you with your rental needs and make the process easy for you. We strive to provide excellent customer service and make sure our customers have a positive experience. If you ever need anything else, please don't hesitate to reach out to us. Thank you for choosing our services!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a3c11655-1242-4956-9745-a3fdc96babe7", "author": "Jessica Cruz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXxr-huj1Sb0ZU0P9h2hqUTE22oltgrzZldX1_uZe1HveAj54MRg=s64-c-rp-mo-br100", "rating": 5, "text": "Dizzy was so helpful & amazing. Matt was very sweet helping as well.", "date": "2025-05-24T17:18:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Jessica Cruz, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "499c4c8b-621e-42b9-8a62-2a4ee636fe66", "author": "Deb Farley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr4mHIVPLdHXYfINt_1t1IoIUnejFDMv7GXSqC14tBSJr_hA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-24T14:57:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "5faaba79-bacc-4802-a9ca-cacc794e9f3e", "author": "Belenis Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4K3NTp2fExBP0LPo6dCm312Or-9GXPJCefi9vch1TnY53znA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very kind", "date": "2025-05-17T03:14:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "179ef235-693f-4402-8024-f58296861700", "author": "Shannon Marie", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV29h4eG6z_Lud2dnA37NGV5doVqaxPWnVs_eIGlUeh1AUkksI=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was amazing she was very helpful, quick and informative.", "date": "2025-03-30T18:28:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "03ff68ce-bda7-46d3-861f-b856c5525bcd", "author": "Keylon Napper", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWpoW8qcoJryrnrKHmkI8cj965brXVfbhOP7XUb8dAR0IYBZxdMQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I recommend Katy Ranch storage owned and operated by Right Move Storage is an Awesomeness place to store valuables, memories, etc. If you're going to get a storage facility in Katy TX at Katy Ranch storage, speak to Matt, you can't go wrong with that. He's an awesome person to speak to. He breaks everything down perfectly and he's just an Awesomeness person to speak to. Katy Ranch storage located on Katy Ranch Rd. Suite 100 Katy TX 77494 is very blessed to have him. God Bless you Matt, GodBless you Right Move Storage, God Bless you Katy Ranch storage, God Bless tenants/future tenants of Katy Ranch storage, & God Bless everyone.💪🙌🙏", "date": "2025-03-22T17:31:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Keylon Napper, thank you for your kind review; we are happy to pass along your comments to Matt here at Katy Ranch Self Storage! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "bf5fbb5c-400f-4e45-8979-33dc833e4309", "author": "MJ Edens", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInLJSWguU62ByhWmjsYglxrNK3-IsssKxDpsm6bGxdMAM4lA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-03-12T19:53:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Mj Edens, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "e676c8a4-c8a1-4c90-99eb-4e2263d09177", "author": "Kenneth Hamilton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFRUN62TBL0XeAmx-qKsCOvdkzHjgp8_oafZdk-wuqEh-nrQ=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Kizzy was knowledgeable and fun! Great service", "date": "2025-03-12T15:01:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Kenneth Hamilton, thank you for your kind review; we are happy to pass along your comments to Kizzy here at Katy Ranch Self Storage! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "afbd748f-70e8-4121-a849-428a38fe3ffc", "author": "mariah reed", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDAyMj3Md7fgAp3US93JVZvFyroBVNryhK8urANIuMYzSbR2JblA=s64-c-rp-mo-br100", "rating": 5, "text": "I had such a great experience setting up a storage unit here. As soon as I walked through the door Kizzy was able to answer the questions I had, and help me find a storage unit at a great rate. Thank you so much for all you do.", "date": "2025-03-07T15:44:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Mariah Reed, thank you for your kind review; we are happy to pass along your comments to Kizzy here at Katy Ranch Self Storage! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "1f58df45-263e-4632-9270-59f4767efa20", "author": "Deshaune Robins", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLv6ueojStwyjUlStemwxfnrjB1vJUu4wuzBuW1bRbF6ukrkA=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was great and was Very helpful!!!", "date": "2025-03-06T19:21:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Deshaune Robins, thank you for taking the time to leave a review for us at Katy Ranch Self Storage. We're happy that Kizzy went above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d99bf9dd-9dfd-4a77-a257-fffedb5cb306", "author": "Adrian Banegas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOC6hiwH4jnixaNtFh5Jaf3dbKw5_IyVZ12v_CFebZ7OT5qg=s64-c-rp-mo-br100", "rating": 5, "text": "I had an excellent experience at Katy Ranch Storage, thanks to Matt, the property manager. From the moment I walked in, he was professional, friendly, and incredibly helpful. He took the time to explain all my options, ensuring I found the perfect storage unit to fit my needs. The facility is clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were in good hands. Matt went above and beyond with outstanding customer service, making the whole process smooth and hassle-free. I highly recommend Katy Ranch Storage, and if you have the chance to work with Matt, you’re in great hands!", "date": "2025-02-27T20:02:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Adrian Banegas, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "db3bff3f-2df2-4a82-85cc-d5ce47cfb207", "author": "Ricardo Fernandez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIhK6X4iUQsh8W-VNGUpaV6gwaSLSmneNhq1IF5P774I0TGQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great place to store more cheaper than the competition and amazing facilities\nKizzy was super helpful and kind and guided me through the process with such ease i have no problem recommending this to friends and family!! Great stagg great service", "date": "2025-02-25T23:49:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Ricardo Fernandez, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "ff2632e8-d3c7-4d95-8559-f9b63d86aaba", "author": "Evan Kinat", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOjrdEEILqKiESgMx3P4mT1nOOFbi5J22UBSMBO3mDyNamnA=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was amazing. Popped in to rent a truck and get a new storage unit and couldn’t have asked for an easier process. Smooth, easy, and quite pleasant!", "date": "2025-02-22T22:08:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Evan Kinat, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "ba9c1dcc-3897-4b21-a986-04b7967b25d3", "author": "ROOSEVELT RAMIREZ", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGKLeBharGy9eGUycDwRGBPX_E4qgWPOjoV6fQUt1htwNQrw=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was excellent", "date": "2025-02-22T17:20:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Roosevelt Ramirez, thank you for your kind review; we are happy to pass along your comments to Kizzy here at Katy Ranch Self Storage!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "8206bcb8-f7ee-4f9d-aa05-2234d9224962", "author": "Elandra Garrett", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_KcJGD1KhRcRmr9OZBo86VOKALJ_mxsSx42cR5XeLUiqUHg6LtA=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was excellent in customer service", "date": "2025-02-06T16:03:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Elandra Garrett, thank you for your kind review; we are happy to pass along your comments to Kizzy Please don't hesitate to reach out if there's anything additional we can do for you. here at Katy Ranch Self Storage!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "31a2c0c6-a2cd-4811-b357-ae35bf942dde", "author": "Johnnie Bankston", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyfd7-J9nsJmX2LGoOpuQ07-wwsBPC9uzYQv0etIkU74q1KTrpUw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Excellent service, very friendly and helpful!", "date": "2025-02-05T21:58:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "12fe8ecd-427b-4703-9ba3-02871159bd35", "author": "August Barone", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXhUx7UJK8xkh2X0m4_sx32wxGMssR8uqelZfyM8Bv6buyIHfy=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The service and support is second to none. I am leaving iStorage because of the lack of support and constant rate increases. Katy Storage provides flat beds carts, bathrooms, and motion sensing of your space which sends a text alert to your smart phone. If you don't respond the staff does and checks your unit. The AC removes much more moisture and the facility is very clean. Where do you get that kind of service in today's world. @ Katy Ranch Storage!", "date": "2025-01-30T06:21:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "bcab9998-ff8a-4aab-bd6b-4ad0c2500d0a", "author": "Thomas Edmond", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6NdP-fIW2_UkHO-PBQWZ7SMGTiqxRsGXYIt_3KvM2OMV-NxM0=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very nice storage and very friendly staff", "date": "2024-12-28T19:02:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2025-09-02T16:56:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1edc0fbe-4b17-46d0-9915-f4a7181d126b", "author": "Sylvia Villarreal", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2o359ZJBGed0yyS_sSmgCMmIqTph_2wgBlIJCUTLgjbhqNbXT=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very easy to rent and pay for the storage unit. Super friendly staff.", "date": "2024-09-22T16:33:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Sylvia Villarreal, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2025-09-02T16:56:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0dde3431-6d19-49f1-b4c4-852b661aa243", "author": "Derrick Dyer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJewY3SjsosCaqp9dFdwDhWCN4MXBPiJaBrDb-yeKwnpOnghg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-19T16:11:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Derrick Dyer, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "dcd9ee15-0b20-479e-a401-fe8079850c36", "author": "Jamal Gharib", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8HhwXn5utFfOJA6dbKN50BwJpvvRjWJqc3BQMYe5x9yCMIAvI3A=s64-c-rp-mo-br100", "rating": 5, "text": "Fantastic storage facility! Very helpful and friendly staff as well!", "date": "2024-09-17T15:50:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Jamal Gharib, we are so pleased you enjoyed your visit to Katy Ranch Self Storage! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "087c2b92-b6a7-4fbd-bc3e-45f304c2c777", "author": "Wayne Heller", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtG8JWX5qnlYHf5qOa7sFcGZtilaQSezxikx0HwRVugGLEKg=s64-c-rp-mo-br100", "rating": 5, "text": "Nice and hard working staff member Jodie was very helpful.", "date": "2024-08-18T18:49:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Wayne Heller, thank you for your kind review; we are happy to pass along your comments to the Jody If you have any further questions, please give us a call. We're always happy to help! here at Katy Ranch Self Storage!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5d343d2a-7cb2-4363-a954-d1d182aadcb3", "author": "T B", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyKo2kHHfgJRod1XpuLxZbiBo8nPIWRRBzZw2gCh8ozFvGmw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I have a great experience renting a U-Haul truck at Katy Ranch Self Storage! The clerk greeted me upon entry and check-in was a breeze! The 10' truck was available and ready to go at the time of pick up which I appreciate since I only rented it for 2 hours. I highly recommend renting a U-Haul truck and storage unit (if you need it) from this location.", "date": "2024-07-13T17:31:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "40d2fa26-c5e2-4eca-84ef-487dfe6f4b43", "author": "Vincent Elmer", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpKrTpqtG4W2uSMt61OpXsioo4u5tAr2Ga-YaSMaaYzIpwKQwuiA=s64-c-rp-mo-br100", "rating": 5, "text": "The office was closed, but I really needed a Uhaul truck and Matt who was just leaving, took time out his personal time to rent a truck to me on his own time even though they were closed.. Excellent Customer Service from Matt for helping me. Thankyou!!", "date": "2024-07-13T13:33:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Vincent Elmer, thank you for your kind review; we are happy to pass along your comments to Matt at Katy Ranch Self Storage! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "4abc6368-2386-4bcb-9aaa-2c029c4be7bf", "author": "Gerald Lemons", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzRSM5rbygCVlNdjcusEOeN4vTu4qw1lU4sxdisiEYvQtnZg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-07-04T21:39:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Gerald Lemons, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2025-09-02T16:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "b2a03954-739a-4b09-ae4f-22c8336711c3", "author": "Jasmiune Matthews", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhtqqcWpaQSZRTPVKGUhQ01irhcI49u-i7NbgMolPzPc_SpExj0Q=s64-c-rp-mo-br100", "rating": 5, "text": "Jody was awesome in making my transition an ease as a new customer to Katy Ranch. She was patient, informative & friendly! Thank you Jody for accommodating my storage needs!", "date": "2024-06-02T06:10:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Jasmiune Matthews, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "02846f74-bd6c-4019-94f1-4ac36a1f2c07", "author": "A. S.", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXkeOUxnYVb_LNvIbUfBrZ8LMYyNfxS5o1a4u1A1NGFqnj-g=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Free month not automatically granted", "date": "2024-05-03T17:51:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello A. S., we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "2e60f241-d95c-4a74-8292-38a1ae516eca", "author": "Stuart Roy", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUeV71kBupzu_DpKgAJtNhcnEyMNfqY3V5jD3QPSdZENHUPjU-lA=s64-c-rp-mo-br100", "rating": 5, "text": "Both girls were very helpful and nice", "date": "2024-04-07T00:14:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Stuart Roy, we are so pleased you enjoyed your visit to Katy Ranch Self Storage! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d918d7f8-dc00-4167-b111-ab1faf0a4d71", "author": "Maurice Fields", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwgIWe6DCbMy6SWVlHTG16yD8Q8JMlvmFXstK14dx4t7a4mQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The attendant was very friendly and was enthusiastic to help me find the right unit for my needs. The whole process was made very easy", "date": "2024-04-05T19:54:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Maurice Fields, thank you for taking the time to leave a review for us at Katy Ranch Self Storage. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "57254f6d-a006-4fbc-a197-5714b0bf923b", "author": "Edgar noAndres Duarte Martinez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF-9ozp7LsvdJ4c27DswN-2dxYHS1xkWORKPeuMcVI-IZEsw=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service 🤩", "date": "2024-03-14T17:42:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "cf0cc9fc-9e79-477c-b554-52117291cd19", "author": "Jazmina Salazar", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOGBASSXS3PdM9JbWFB7-RhLzAnD4w0AHRM9zjj4wdaTsGKz2Y=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-02-20T19:12:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "2cf2d46d-f8cb-47ce-a5ac-ec08c58204ef", "author": "Jeremy Green", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgeN76Vs5lasm4434oAscDQUAmNZRsnOB5Ez67OvgQ1JOUvYyQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice facility, kept clean, friendly staff", "date": "2024-02-19T05:52:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Jeremy Green, thank you for your kind review; we are happy to pass along your comments to the team here at Katy Ranch Self Storage! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "c275e91d-eb5d-495f-973a-7e534fb85f61", "author": "A Google User", "avatarUrl": "https://lh3.googleusercontent.com/a/default-user=s64-c-br100", "rating": 5, "text": "Everything went smooth", "date": "2024-01-29T18:25:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "e81fc869-a705-4196-83df-c7ae05873d13", "author": "Kev J", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwCZnias7RVs5C1VJGW-aJ0kJmVN2IU1Y3TzIsrR772kHwxA=s64-c-rp-mo-br100", "rating": 5, "text": "Great place for storage. Great staff.", "date": "2024-01-26T21:57:22.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "eea78354-d4e7-4479-a5b1-f98e7b1d6813", "author": "Lorenzen Burton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_fStNTBGrNXp0fpVfl5NNVqHcDhiCXWZaUF6yCzYVOo0IAQ=s64-c-rp-mo-br100", "rating": 5, "text": "Ann was wonderful and it was very clean", "date": "2024-01-22T16:24:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Lorenzen Burton, thank you so much for your positive comments about Katy Ranch Self Storage! We look forward to your next visit! Take care!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "6ea99e46-76a0-4693-a434-e79759f9225e", "author": "Bryan Campos", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3E2L--OtL_AwAWsYmeslBjV095L9c8vDwTlAH1AYTuqlej_YV=s64-c-rp-mo-br100", "rating": 5, "text": "Ann was very helpful!", "date": "2024-01-15T22:19:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Bryan Campos, thank you for your kind review; we are happy to pass along your comments to Ann at Katy Ranch Self Storage! We look forward to your next visit! Take care!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2e77cd83-61fe-4eb8-8bf2-56621241771c", "author": "Myles Waters", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV20q_3JGdpCZSu1DAwRpAgDClsoqrOq6P7E2suvNRtKQpay5nl=s64-c-rp-mo-br100", "rating": 5, "text": "Between the U- haul rental and storage space Ms. Ann was kind transparent and so helpful in making everything smooth and easy! Definitely check this place out for u-haul and storage needs!", "date": "2024-01-14T19:30:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Myles Waters, thank you for your kind review; we are happy to pass along your comments to the team here at Katy Ranch Self Storage! We hope to see you soon!", "replyDate": "2024-09-02T16:56:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2bbac7a1-0494-4bc8-b461-9212452eb6ba", "author": "Valentin Espinosa", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWanVQXnMs9kWilPeJU0HXYT8v8QGjtaPDG_s5IDh9ulM1dJ_MPQg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great service and a very funny conversation", "date": "2023-12-30T15:23:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Valentin Espinosa, thank you so much for your positive comments about Katy Ranch Self Storage!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "69204382-58e0-42a2-b150-2bc5c733d7ae", "author": "Susan Fisher", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4EkT_qZgQk8Gdr8KKtjz1NT7rmgTdraB8XnGEunIYF43PYMQn=s64-c-rp-mo-br100", "rating": 5, "text": "Ann the manager helped me today to get a unit , she is very friendly and sweet, I would recommend people to come here and speak with Ann, it’s a very nice , clean , indoor storage building.", "date": "2023-12-26T23:01:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Susan we appreciate your business and taking the time to recognize the experience you had with Ann. Katy Ranch is a smart unit property offering you the peace of mind that you will always know when your unit is accessed! We look forward to seeing you again soon. ", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "375362a3-c612-4e19-a6fc-f44c70eaa778", "author": "M B", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGQMueGhEN-kqHsV89FcmJspYNlDFdeCSUT3YJjcUaO98ifOQ7=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Anne checked me in to get my truck rental and it was one of the best check in experiences I’ve ever had, she was very kind and welcoming and helped me through the entire process. She definitely represents the Uhaul company in a very good way. I recommend you rent from this location it was a quick, welcoming and pleasant experience", "date": "2023-12-23T16:13:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "74b0043f-55f0-4d29-acd7-0589843f96de", "author": "Leza _", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUiunFI05cgIX7ckVAjREx4qJFpIqrKqX0n9U50E2KGkVYupKFxQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Today I rented several units at Katy Ranch Storage which is fairly new. The service given by today Kizza was impeccable. The employees are very helpful and knowledgeable about this location. The facility is very clean and well maintained. The units are clean and well lighted. Also ,thanks to Ann for her team work in helping with getting me set up. Overall , I’d give today a 10/10! I do recommend this storage facility if you are looking.", "date": "2023-12-20T18:16:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "fff9897c-5653-4c21-9f43-ef1a6eda80f8", "author": "Kenia Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaoF9AD7MdUAvXYAKOXIbSl7LbxcYGD1z5_5ylB3sPRpoxiw=s64-c-rp-mo-br100", "rating": 5, "text": "Ann was very helpful. She showed us the different sizes of storage units available and was very friendly.\nThank you Ann! 😊", "date": "2023-12-18T17:16:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Kenia Ann is an amazing Property Manager and we appreciate your review and look forward to seeing you again soon.", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "760761f8-886e-431e-8e5c-b40adfeb5a00", "author": "Chris Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJl4kfWleJImCseRaDfaJ4BKBS8kte5gADoafOIoRZPlw8p_Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Ann has been a great help and provided great service. Thanks again for your help.", "date": "2023-12-15T18:10:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "2931b550-9337-4ff1-a767-89043d7e09b9", "author": "Esther Maciel", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFirfdd-h0ZkfEsXTMdsuqiN7TiRCHEVLhadhg-TWwG3mXfD3r=s64-c-rp-mo-br100", "rating": 5, "text": "Great location & “OUTSTANDING” customer service by Ann the manager there.", "date": "2023-11-30T17:36:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for recognizing the experience our team provides Ann is amazing and always goes above and beyond. Katy Ranch is the premier when it comes to storage in Katy!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f2610ed4-d977-4f5f-8f6e-37d4e380fc11", "author": "Angela Haase", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIM-fXBf-8P59E86LLKIuKsB3deK1t9ZDBNJfuysi-Up1CINw=s64-c-rp-mo-br100", "rating": 5, "text": "Ann and Morgan were very nice and really informative about all our questions", "date": "2023-11-20T23:24:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Angela Haase, thank you for your kind review; we are happy to pass along your comments to the team here at Katy Ranch Self Storage!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "650b0a50-2a82-48b2-8268-1cc9a38ab6f7", "author": "NINA CANAS", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyn5IimX75bH6TxPRYYwLCNBIjv0kjUy-iZmFQnwiKEhDwGw=s64-c-rp-mo-br100", "rating": 5, "text": "Ann Excellent customer service plus very patiently with me.", "date": "2023-11-18T20:58:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Nina you review is greatly appreciated and we look forward to seeing you again soon I hope you will share your experience with your friends and send them to us!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "e16c47ea-d4d6-47cd-ba98-0ab1e03316b3", "author": "Omar Wardak", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUechqOO4CYfu4bXqzphDtphoddd6nkqj05AlRyRrBhFdGv8dJ=s64-c-rp-mo-br100", "rating": 5, "text": "Got moving supplies and a uhaul. Great team.", "date": "2023-11-09T00:35:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Omae, we are so happy to read such a great review about Katy Ranch Self Storage! It was great to meet and network with you today thank you for taking your time to share your knowledge with us!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "610f58f6-c60d-4b56-b0b0-97f1a18e299e", "author": "Robin Arrambide", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyEo0x8omt_dj6dGuEzIYIvQ7aCcphVBsMj_JWUerZg2alc4mS=s64-c-rp-mo-br100", "rating": 5, "text": "Ann was incredibly helpful and great customer service!", "date": "2023-11-07T17:52:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Robin thank you for your review and recognizing the experience that Ann provides at Katy Ranch we look forward to seeing you again soon.", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "37cf0d6f-93aa-44f0-8e40-3d1901703d8b", "author": "Jessica Tabor", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSxkhm9Pxme9BewlaX3jvxNsL27D8ANCo8rAp3lkYtWUkf5zImjw=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Ann was so friendly and welcoming. Our experience with her was amazing and would highly recommend her and this place!", "date": "2023-11-05T18:21:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Jessica Tabor, we are so happy to read such a great review about Katy Ranch Self Storage! We look forward to seeing you again soon and will pass your kind words on to Ann!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c4333f26-37c5-4a89-a3f2-278ee3de5cba", "author": "Valerie Balsiger", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7VP2cEDjHjBQykw1MXa1FqyvFOGGI6YXa7Xvnf2LFOK0diQ=s64-c-rp-mo-br100", "rating": 5, "text": "Fast and helpful. The manager Ann helped me get in and out so quickly I had very little time to get a storage for family moving here. This place is also soooo clean. Thank you Ann", "date": "2023-11-04T15:33:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Valerie Balsiger, we're happy to hear you had such a positive experience with our team! Ann is always on point!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "555850b4-7e83-4726-9587-a5cb7c9ff5d9", "author": "Pat Clayborn", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVusr_9_PpRnuE8EYxUnK_PzWg6QrNQyBxhbVT7YoT10IJGN4AJ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Ann was a great help and was very nice explained the lease and showed all options of how the storage looked/located", "date": "2023-10-29T19:05:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Pat Clayborn, thank you for your kind review; we are happy to pass along your comments to the team here at Katy Ranch Self Storage!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "36bb14ec-43ec-4eee-87f0-42506f326726", "author": "Donnette Brown", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIx1ye-99wJN3PmsY6AZe9vyNyVT5pEYUAGB-0bZzbpZoyWhg=s64-c-rp-mo-br100", "rating": 5, "text": "Had a unit on the 2nd floor & Kizzy always made me feel comfortable about storing here!!! So calm & comforting!!", "date": "2023-10-26T20:39:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Donnette Brown, we are so happy to read such a great review about Katy Ranch Self Storage!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "1bf11807-bd76-4f25-acba-3ea929ff8506", "author": "Jonathan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDhh_A2CtN0gOyiQXmwUvDOIosfFN9rWga-kt83yEkiW7O1LB3xw=s64-c-rp-mo-br100", "rating": 5, "text": "Ann is very nice and very informative. It was a pleasure meeting her and I highly recommend renting at Katy Ranch Storage for a reasonable and convenient storage.", "date": "2023-10-17T18:15:37.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your Jonathan, thank you for your kind review; we are happy to pass along your comments to the team here at Katy Ranch Self Storage! positive review about your recent experience with us!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "ff68fc16-4fa9-499b-978f-0c6cf1afdea0", "author": "Michelle Benson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVenPl8MXRxAmfkY08p50VbWvii2ahUHoiGa1ubkBV-pfU8cjfwA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great Experience for the time that we needed a unit! Friendly staff.", "date": "2023-10-15T11:30:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Michelle Benson, thank you so much for your positive comments about Katy Ranch Self Storage!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2166e572-aa33-4d9b-a98c-d02c7f5e8e1e", "author": "Lisa B. Meotti", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULb1YNBGjFwFK2rEdMigVEKLoKcBO-odNe9VP-DaieOYZVuwoZ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Ann was absolutely fantastic!! I rented my storage unit here and am thrilled with the customer service received!!", "date": "2023-10-13T22:12:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa B. Meotti, thank you for your kind review; we are happy to pass along your comments to the team here at Katy Ranch Self Storage!", "replyDate": "2024-09-02T16:56:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "34418e4e-510a-4558-9c48-931461caffb5", "author": "WildMaN957 _YT", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8SSKwTFIJtGgqs_ZDB4OOfS_0kFSmt9ep1XkJCfbo1MTC7QbU=s64-c-rp-mo-br100", "rating": 5, "text": "Very clean and safe Facility! Mrs. Ann is very nice, professional and wonderful with helping us with our needs! highly recommend!", "date": "2023-10-13T20:55:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Wildman957 _yt, thank you so much for your positive comments about Katy Ranch Self Storage! ", "replyDate": "2024-09-02T16:56:27.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "d2340f1a-5694-496c-8181-9fdf96a08351", "author": "Stacy Chukwujekwu", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOqaOXCaNaU4kXqDNNpR1EVH8_TJb-ei6VR6mBEY0QnnNRTQ=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing place, spacious, ventilated and well lighted. Definitely recommend", "date": "2023-10-13T15:02:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Stacy Chukwujekwu, thank you so much for your positive comments about Katy Ranch Self Storage! ", "replyDate": "2024-09-02T16:56:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "59633f98-d6fc-4790-a491-420663a96831", "author": "Darius Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJQ9yX0gEaJt-a5uJQAN9IoHj5HQsOolJXyLzEgG9FFs5S1w=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was awesome. Great energy and super professional. Was great showing around. Would definitely recommend!!", "date": "2023-10-07T19:12:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Darius Smith, thank you so much for your positive comments about Katy Ranch Self Storage especially the recognition of Kizzy one of our Right Move Storage super stars of customer service.", "replyDate": "2024-09-02T16:56:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6466222d-b987-4355-9eaa-fa1ca9cad49a", "author": "Krystal Solomon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCoNknc-fS8vxMrynxik7Z6dM9-NgDdmAWClokv8i9aBKHUBju=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Ann was absolutely wonderful to work with! She was very friendly and helped me get a unit in about 15 minutes. I definitely recommend this place to anyone looking for storage in the area", "date": "2023-10-04T21:48:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Krystal Solomon, thank you for your kind review; we are happy to pass along your comments to the team here at Katy Ranch Self Storage!", "replyDate": "2024-09-02T16:56:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ca3ef17f-af5d-4a13-89f9-c23688ceb691", "author": "Jason Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHXzhRJ5PjumK_wzhjWhkWmoMuBKMSuLe8x6KHEN7KLUxgBQ=s64-c-rp-mo-br100", "rating": 5, "text": "Ann was very helpful and made the move in process for me. Great customer service.", "date": "2023-10-02T21:56:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Jason, thank you so much for your positive comments about Katy Ranch Self Storage where you have 24 hour peace of mind because we have Storage Defender and customer service is our number 1 goal with every customer! Great job Ann!", "replyDate": "2024-09-02T16:56:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "29111cea-ca1f-4b75-8564-b720e26e5521", "author": "Khoa Nguyen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQ99vel6YAYwJc8MW0ZIEVu2mUdzZ2OAdNRR_sj18udTnBHA=s64-c-rp-mo-br100", "rating": 5, "text": "Was helped by Ann and she was very friendly and explained everything to me. She got me setup and showed me my unit fairly quickly. 5 stars forsure!", "date": "2023-09-24T17:24:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Khoa Nguyen, we are very happy to have provided you with such a positive experience!", "replyDate": "2024-09-02T16:56:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c5a17325-8e18-4cad-a4af-710a8d1edbfd", "author": "mahmudul karim", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKI1sVqKiL9NsNg0ta5w_EHbbqdDl14k1xCfVfSkmPJDnoKPw=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was great. She helped me graciously with my u-haul experience. I would definitely recommend this place to anybody.", "date": "2023-09-17T16:48:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! Mahmudul Karim, thank you for your kind review; we are happy to pass along your comments to the team here at Katy Ranch Self Storage!", "replyDate": "2024-09-02T16:56:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "a83c74d8-517d-4e44-884c-c4dfb87dd301", "author": "Moe Darwich", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKh7klRRMLy6JXRbChrrKZY0X9fjncCT8hWXGHDq_OmvFLRqQ=s64-c-rp-mo-br100", "rating": 5, "text": "Ann took care of us and made it very easy. Start to finish took less than 20 minutes", "date": "2023-09-07T22:20:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much Moe for taking the time to recognize Ann our Katy Ranch smart unit property is the latest in storage technology offering you that 24 hour peace of mind with Storage Defender. We look forward to seeing you again soon!", "replyDate": "2024-09-02T16:56:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "970ef0a0-05a7-4a06-b912-66ec6f5321fa", "author": "Raidis Godfrey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2HnRzgXY8y7vnA7yuawgkSrFtMHYWDF5zMxTzc65JmRrYLNY=s64-c-rp-mo-br100", "rating": 5, "text": "Ann was really helpful and nice! Thank you!", "date": "2023-09-01T14:44:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Raidis for taking the time to recognize your customer experience at Katy Ranch with Ann. We truly appreciate and value your business at our Smart Unit property where with Storage Defender you have 24 hour peace of mind. We look forward to seeing you again soon!", "replyDate": "2023-09-02T16:56:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9ceef0cc-c1e2-4cb2-a7fe-5f15e32483ac", "author": "Ashley Armstrong", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpqLFjPXgG7wJXPMHGQUHSfLp6PPC1FNhAJBQLHuhCt8MSuQ=s64-c-rp-mo-br100", "rating": 5, "text": "Ann and Joe provided excellent customer service! Very knowledgeable and the units are super clean and safe! Excellent location", "date": "2023-08-25T22:15:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so very much Ashley for you 5-star review. We certainly appreciate and value your business at our smart unit property whereby having a storage defender you always have peace of mind regarding the contents you are storing.", "replyDate": "2023-09-02T16:56:27.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "b2637f65-b4ec-469a-9e36-cd1a9a22f79b", "author": "Stephen Whitfield", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXm_8OvRLzL9V9B4P8Ypsjd0KiCsqt4O9LCBw-GMoMjaoXKXAng=s64-c-rp-mo-br100", "rating": 5, "text": "Ann and Joe were FANTASTIC!", "date": "2023-08-25T22:15:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so very much Stephen for you 5-star review. We certainly appreciate and value your business at our smart unit property whereby having a storage defender you always have peace of mind regarding the contents you are storing.", "replyDate": "2023-09-02T16:56:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "f00086d0-d428-45c9-b43c-b6d89822a95b", "author": "Chantelle Duesbury", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeZ5k1hls8bFhcDlG9c82RyL_NcFVzlgOfvP06dm2MY_0B0Q=s64-c-rp-mo-br100", "rating": 5, "text": "Joe and Ann are awesone! They made the process so seamless!.", "date": "2023-08-19T18:26:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to recognize our team at Katy Ranch an all Smart Unit facility that with Storage Defender you always have peace of mind and a customer experience like you had with Joe and Ann.", "replyDate": "2023-09-02T16:56:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "eb74b6c0-6155-48ee-ae18-9595a4f45a3b", "author": "TiShira Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdLxSoUF8EcCK4ySs58hjMEiIq8Wn8Fpy-CS1KDxi_NySpxNwb=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was extremely nice and helpful! She got me in and out in no time, I was moving things alone and it was a breeze! I thank her so much!", "date": "2023-07-28T18:52:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking time to recognize Kizzy’s amazing service welcome to Katy Ranch!", "replyDate": "2023-09-02T16:56:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1b7a1753-caa7-4449-9452-d9033b395002", "author": "Tracy Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKp43_yqS8Y-TDcyFeRkYdIZbcMi3_7VzoASnEVY9vPDnca-A=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was extremely helpful and very professional. Superb service", "date": "2023-07-21T20:27:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Tracy for you review and for recognizing the great customer service Kizzy provides we are excited to welcome you to Katy Ranch Storage a smart unit property that provides you with 24 hour peace of mind!", "replyDate": "2023-09-02T16:56:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d2fef35c-ab69-488f-b725-9f3f18c5db5b", "author": "Carlos Petit", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCNOZ5fdhARGQJv_gPVTI4glu9T-K3uSXEvRa2GlPn3hLolGc=s64-c-rp-mo-br100", "rating": 5, "text": "I continue to use Katy ranch storage for my local moving needs, the facility offer cleanliness as well a profession staff and kizzy was the best", "date": "2023-06-23T17:48:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Carlos, Thank you for taking the time to provide us with a review of your experience. We're pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!", "replyDate": "2023-09-02T16:56:27.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "5fe399a9-36bb-4368-881f-48c0d100ce2f", "author": "Jana Walton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHoH_aBzF5_UNcWAaORqTNb5pvQa-xrcxH762P4EnCGCYKjCk=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-06-22T22:53:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Jana, Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. If you get a chance to update your review, please let us know!", "replyDate": "2023-09-02T16:56:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "0b55afc7-55f2-4be1-a72e-cfc6821a1c25", "author": "Asia Davis", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7NK9BiKPRAwoiDYYa2G7qHQkBK7Z9i-n5e9grCSLiAc9iUQ=s64-c-rp-mo-br100", "rating": 5, "text": "First time coming in. I received help from Ms.Kizzy! She was very sweet and helpful. I really enjoyed and appreciated her customer service. Everything was well explained and she was able to show me around and offer a few different options. Thanks to her, I was able to get my storage the same day I walked in. Thank you soo much Ms.Kizzy! I really appreciate it..", "date": "2023-06-08T20:50:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Asia, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!", "replyDate": "2023-09-02T16:56:27.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "d850fd66-fb96-42a0-ab7c-1e18ae4d53f1", "author": "Henry Le", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCmYJoNn7KZUjUhDJGBJuLkMdaOD8YZ3IFke54YR67j9gXkPGdng=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2023-05-11T14:49:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Henry, Thank you for your rating! We hope to see you back soon and earn that 5th star!", "replyDate": "2023-09-02T16:56:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "37d35edf-da7d-431b-9a7e-9d4f90d6153c", "author": "Jose Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVesuS7h3nhCPqu7uTmGSWuHwFf6yHfiT5iqqxxkUW1ELLE0TZy=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy helped me out today and she was great with answering all my questions and getting me started with my unit!", "date": "2023-05-06T17:08:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Jose, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!", "replyDate": "2023-09-02T16:56:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "046daf89-1ba4-4c3f-84fe-2b023d78ce0c", "author": "Shardaye Jackson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUn3c6L79_KlIhdZEJrHHePIyJ5m1tsK5vaRA4YX-7-em-Pzu37=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was amazing, she was very friendly. Costumer service was definitely in point. Can’t wait to move in. Thanks!", "date": "2023-04-27T17:05:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Shardaye you know it! Kizzy is not only amazing but consistent with everyone she assists. Thank you for the recognition and you are at a great property with several layers of security, storage defender ensures your peace of mind and the property is immaculate. So great customer service, security and cleanliness you win it all! Thank you for choosing Katy Ranch!", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "146c69e1-af50-4947-ac21-9f70247e32d0", "author": "Mary Williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvICAjHyM5rgmcwQl0RK27XVEfb9pMJWGCON-odzJkErS1Ng=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy thank you! You are extremely helpful and very thorough. Thank you!", "date": "2023-04-20T19:54:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Mary Thank you so much for your kind review. Kizzy is truly amazing team member that provides the ultimate in a customer experience we look forward to seeing you again soon!", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4d8d4d23-b3c0-47e5-8032-c341aacadbf3", "author": "Mariangela Arteaga", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWp_zBecfG05Fh8dcPuTVrocuARGxaDyOpMdEUwVRScbRkIw=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy gave great service and place very clean.", "date": "2023-04-08T21:01:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Mariangela we appreciate your review of this awesome Smart Unit property you always have 24 hour peace of mind when you have a unit at Katy Ranch clean, super secure and we love our customers just ask Kizzy!", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "d5aeb65d-b3ac-4bba-9499-b1a903610952", "author": "Jeff Cade", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2IgTMn4fBBmgB11YFVkULpnHg_-A2cvxSw4OS5DvRbXQLFA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great customer service, friendly and helpful. We will definitely be back!", "date": "2023-03-20T17:08:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Jeff, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d11eb625-b6ce-4cda-9e86-078ad8b07d67", "author": "Henry Charvellie", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaTYrGWQ5e-LbYrYhje2rfy-mmRHeShjOGhI1Y-1qqlBTB4Q=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was very helpful, and knows her job.\nI can refer anybody to katy self storage specially this location.", "date": "2023-03-19T18:02:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Henry, Thank you for taking the time to provide us with a review of your experience. We're pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d6f921ba-c77c-4a08-9304-3aa1b8e3a817", "author": "Tiffany Summerville", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXz-S97wXCYtjXwamdRcb8sn97KTScSbo0-MxxR5yYscdejhjw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I am so glad that I came here for my storage! This place has easy access units and is so easy to get to: right of i10! AND competitive pricing. Donald was so nice and helpful - he even opened the door for me when I arrived. This place makes me feel like they care about my things just as much as I do! They offer storage defender as well!! Talk about new-age storage options! Highly recommend Katy Ranch Self Storage!", "date": "2023-03-13T16:49:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Tiffany, Thank you for taking the time to provide us with a review of your experience. We're pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "94b2bb71-1d20-4077-a814-4848f64cfbf4", "author": "Donald Elrod", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwzMl952SBuF8NljShSIkeM_PyadXtlhcmCZS8RRfSBg4ekOV4sQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-03-13T13:53:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for recognizing Katy Ranch Storage as a 5 star property that offers extra layers of security beside cameras and personal entry codes that Storage Defender which is a cellular motion detector and Katy Ranch is the only property in their market with this leading edge technology. The Property Manager and team are helpful and certainly will provide you the 5 star service you so kindly recognized. Thank you and we look forward to seeing you again soon.", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "87dec6ea-72e0-446f-8479-ba6dfd8804dc", "author": "V Riddle", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOwc5tQ2mB4Gixo9ibKOpnscoF-zicW729SX9Q97hxhsAjhzyT-Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Katy Ranch Storage is very new and clean. The lady in the office was very helpful when I had trouble getting into my unit. She came and opened it for me.\n\nThey provide plenty of carts for you to load up your belongings and an area for loading and unloading with lots of room.\n\nThey also have a ton of moving supplies.\n\nKaty Ranch Storage makes moving a breeze.", "date": "2023-01-23T14:54:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Ms. Riddle for recognizing our premier storage facility Katy Ranch which only offers smart units the latest security technology with a team that is customer service centric. We thank you and hope you will send your friends and colleagues.
", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "e08f3e76-8f68-4762-8a14-a3b86907afb7", "author": "YSR.S", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpJUDwVmga0F7P8sCrYK5C-fRIY1wq6P3c21F9sm3aCYVjSoDzoQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-11-26T03:55:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your 5 star review Katy Ranch a Smart Unit Property offers all customers storage with peace of mind that they are alerted when any motion in their unit. Thank you for your review and your business.", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "625d66bd-9218-4189-ba49-40705996836c", "author": "Y .Sahebi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVn3kOHV-JDe9OLgxUeJNp8jLFcfpd6cGY0nSek8fsl-hZFVIOtxQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very courteous and helpful staff", "date": "2022-11-21T23:53:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your review we truly value and appreciate your business and the recognition of a terrific team!", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "909d7b71-cd67-48df-a564-ce5b2fb6febb", "author": "YS", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUehANn6VXzZEoai7fpwoLHevUXm_TSrzW-DTxuGQHdkCwNX-M=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Very clean and the staff were really helpful and courteous", "date": "2022-11-15T01:11:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Yaser for your review and recognizing our customer service hopefully we can earn that 5th star! We certainly value and appreciate your business. ", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "bcdd004b-f0c2-4d3e-9bcf-beb58b2c337d", "author": "Jennifer Day", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQQktEzMXB40Tq0_MPUsejMGrii6i8ia5c0NUUOEIIC7x2VYU=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very easy and convenient to get into our unit. Price is competitive and the people are nice.", "date": "2022-09-06T14:18:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Jennifer, Thank you for taking the time to provide us with a review of your experience. We're pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "618b0520-647a-4cd6-8be6-97bd6ab24277", "author": "Devon Skelley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhyzJaKsH2lqxaeZY6locQDhwW7--NOQwcJ6nzB73oP9p6Tcb8=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "We have been here for a few months now, since they opened, and so far everything has been great. The front staff have always been helpful. They have a keypad to access the units. Little trolleys available to help move items. Uhauls available for rent.\nAll around a great spot with little hassle.", "date": "2022-09-05T00:55:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much Devon for recognizing our new property and team it is a truly new age property offering only smart units with all the latest technology that gives every customer the peace of mind that if any motion is detected the customer is sent an alert to their cell and one goes to the property. A layer of security that differentiates Katy Ranch from any other storage in the market. Again thank you Devon we truly appreciate and value your business.", "replyDate": "2023-09-02T16:56:29.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" } ] }