{
  "summary": {
    "average": 4.5,
    "total": 57,
    "distribution": {
      "1": 6,
      "2": 0,
      "3": 1,
      "4": 2,
      "5": 48
    }
  },
  "reviews": [
    {
      "id": "918eefb3-cd4a-4171-8da8-4753b2e6f4f4",
      "author": "Matthias Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6jitH9gkIcdi65hXv-C3fEKTON2GawgLEe7La9JWsVgpW8Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service, affordable and had everything I was looking for. You guys are truly a blessing. Highly recommended",
      "date": "2026-08-26T17:37:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0ca54fc0-8f61-4f7a-872d-db3941181b13",
      "author": "LaNijah Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITIcIGWWmTh7TK1bAijZXj_cdIjn_SoacTUNZXMoAL2-ySFC4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Micheal and Amy were very helpful! Very kind as well thank you to them !",
      "date": "2026-08-26T17:15:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b65a9309-b612-498b-a60e-a042a6a924dd",
      "author": "Lin Da",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIomrWxqNEDIBsUJWB1czuYWCql5JQ7xJ2iGmYqAOFo1yACjw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place for extra space, security is on point. Flawless customer service from Amy. I rate this place a 10/10.",
      "date": "2026-08-22T22:21:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "716c1f8f-d650-4a11-be3a-963c83e5cee1",
      "author": "Barbara Roche",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWF4j3zCnoO369HRdDmjA0cDtL_ltV48_jNSap_7Zh4S8xVp36T=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome",
      "date": "2026-08-13T23:00:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Barbara. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2026-08-12T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d5e6bdcb-3a7f-4c7a-8399-3d0c3e20275c",
      "author": "Jessica Robinson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr5jeax4CLsEzhZNZyJQ1OS23x9djhoMr5sWO2BGB--6igsw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-08-08T19:40:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jessica. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2026-08-12T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b40c5037-e495-4c39-9f66-40302a8f5bbc",
      "author": "Emily Thibodeaux",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKT9REmS9Q8UWxgRWNmRJGGabB3MlhxtvD8hcyWH4EGn-g01A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service friendly an amazing will definitely use them again .",
      "date": "2026-08-01T02:50:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Emily! We are thrilled to hear that you had a great experience with our service. We are always here to help and look forward to assisting you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support!",
      "replyDate": "2026-08-05T16:56:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a6a5897d-9a89-4197-b471-6b3609642f05",
      "author": "Adam McGrath",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD5HdRV6vKK0vohSsjGkitTY4r0z2hYggHI_HYW3Mxs3EHgZg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The staffing is amazing here! Very easy to work with and made booking a Uhaul rental easy!\nI ended up having to much stuff packed and they were able to find me a great deal on a temporary storage unit as well! Highly recommended",
      "date": "2026-07-31T21:29:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Adam! We are thrilled to hear that you had a great experience with our staffing and that we were able to assist you with both your Uhaul rental and temporary storage needs. We always strive to be helpful and friendly, and we are delighted that you found our service to be just that. If you ever need assistance in the future, don't hesitate to reach out. Thank you for recommending us!",
      "replyDate": "2026-08-05T16:56:08.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "604f6136-0995-4ea5-8688-b7db27eb2e15",
      "author": "Mimi Craft",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXue_Jo6Utit2nZfswOG6N-NnFkQ4ZY5ywT8rAN0I85Jl6UVZxfdg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service when we needed something fast for the upcoming listing of our parents condo",
      "date": "2026-06-27T21:21:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive feedback means a great deal. We are glad our service met your needs quickly for your parents' condo listing.",
      "replyDate": "2026-08-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d9719a0c-abe9-4d8b-9019-95359d62ae8e",
      "author": "Anthony Perry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-Ak-o44m6Nbhv14vRKyR2jgiv6IocmkBRp2jghZ99hkgO8w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lisa was helpful, professional, and took the time to answer all of my questions. Very affordable!",
      "date": "2026-06-10T00:23:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Anthony! We are thrilled to hear that Lisa was able to assist you with professionalism and helpfulness. We always strive to provide excellent service and answer all questions thoroughly. If you ever need any more assistance, feel free to reach out to us. We are always here to help!",
      "replyDate": "2026-07-02T16:56:08.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "66fec7c4-c937-4c60-891b-794aceec69e2",
      "author": "Dean WR",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwG2q5_ZPT75L6iksoWVxIe9cuuFtMdPIOnGc117nipGw8Sw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service thank you MIKE and Amy and Lisa",
      "date": "2026-06-09T19:45:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Dean WR! We are thrilled to hear that you had a great experience with MIKE, Amy, and Lisa. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!",
      "replyDate": "2026-07-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ba758219-4082-4dc3-abe1-c2c666be3f2a",
      "author": "Ann Marie Reed",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVur4gnN26wyOalznJwum52rMI8vZv7DvAOpVRLwOyZ-LowBcK5bw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-07T02:25:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Ann. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2026-07-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "88cdf015-9d56-43c1-9bdc-cc4fd58cdf4d",
      "author": "Arthur O (Arthur)",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD8oKjy8VjVrYk_loajpQ0PvrVBX6W6jYP2y_MErKXl3Pn2uoH=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mike made everything easy and fast. First time renting a U-Haul and this location provided a great 10 footer with amazing service. Definitely coming back for next rental!",
      "date": "2026-06-06T19:09:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Arthur! We're thrilled to hear that Mike was able to make your U-Haul rental experience easy and fast. We take pride in providing great service and quality vehicles, and we're delighted to hear that you had a positive experience with us. We look forward to serving you again for your next rental needs! If you have any questions or need assistance in the future, please don't hesitate to reach out. Safe travels!",
      "replyDate": "2026-07-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8c382077-12a1-489c-b97d-b8910b244137",
      "author": "Paul Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCfMnMM1tQTGS50qTvmUuX1Nu9rIGRh3bmjRvXNodxKZiGeaG-pQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent experience renting a truck for a local move. Front desk person was very nice, and even called me to change the time of my rental to a more convenient one. Truck was clean.",
      "date": "2026-06-04T03:19:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Paul! Thank you for sharing your experience with us. We are delighted to hear that you had an excellent experience renting a truck for your local move. Our team strives to be helpful and accommodating, and we're glad that our front desk person was able to assist you with changing the rental time to better suit your needs. We take pride in keeping our trucks clean and well-maintained for our customers. If you ever need assistance in the future, feel free to reach out to us. Thank you for choosing our services!",
      "replyDate": "2026-07-02T16:56:08.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e7e2135b-ddaa-4c13-a60c-507c715c211e",
      "author": "Mightymom Sarah",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKP0fKlbRqO4vZys-S2KTJbVy3av4xwjYfYeI-eyl0CQ1X3-Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-02T20:28:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Mightymom. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!",
      "replyDate": "2026-07-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "430cbc4c-877f-4ec3-9933-6870cd963fce",
      "author": "Sarah Traver",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtYStPukLOEjrau3eK46M1y7zS1H_QfQbdtSZmevwNwp43mw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly professional helpful service",
      "date": "2026-06-02T20:27:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your review is appreciated! We strive to provide friendly, professional, helpful service for all storage needs.",
      "replyDate": "2026-07-02T16:56:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2cf102d0-44d0-4bde-9d40-c6713c76168b",
      "author": "Derek H",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVN99DIXEnf1K9C0saTAmdzUUZpHr0bgCGN4Qs-mIoyCYv5O70=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike was very nice and helpful.",
      "date": "2026-06-02T19:53:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are overjoyed to hear Mike provided helpful service. Thank you for choosing College Park Mini Storage.",
      "replyDate": "2026-07-02T16:56:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0672c6ee-8a8e-4c50-a50c-a6fb1209e832",
      "author": "lisa Palmer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPIhlnSLbJTh-ZEautKzu75m4ETkQE58bUl7SRZez7DtEn-A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amy was fantastic. We came from another dealer- I’ll just leave it at that. Amy helped us get a truck quickly and affordably",
      "date": "2026-05-28T15:08:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the wonderful feedback about Amy's excellent service helping you find an affordable truck solution quickly.",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "43c2e3f8-e2b6-4dfd-b3fe-532aa8ea5bfa",
      "author": "Ebrahim Sarhan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX96otRtuqNIT7W5uiJIoNNmFULcG9JBTi1UlaPy4r829On3sM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fantastic service; always clean; Amy is extremely helpful and always polite. Highly recommend!",
      "date": "2026-05-24T03:41:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We sincerely value your fantastic review! Thank you for recognizing our clean facilities and Amy's helpful, polite service.",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a6a20907-43ae-4b38-a1cb-039cf0fdd267",
      "author": "Erwin Reyes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUIidgS5dFHCMTWN35Tt0A_GVuZM4tUTwgfgEuisee1B92fg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike is great ! Phenomenal and professional at every step of the job !!",
      "date": "2026-05-16T22:02:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are pleased to hear Mike provided phenomenal and professional service at every step!",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "66252d58-257a-4b25-b9eb-a6987c35b251",
      "author": "Bayron zelaya",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtrq1XA-P9rrgabmLjLBHvv0C6ZMxPZJCBaVZkdI_6j53yPL-t=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-16T22:01:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Bayron. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8b663f99-934c-4a69-a949-0278da914835",
      "author": "pinky thecolorpink",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZ38ePfCZml2_sS3ffp_Us9XX67Yaff0yFgwrUMgc3btD6RQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-16T19:41:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Pinky. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d808f880-0a7d-4a9b-8751-ddfc790cc08d",
      "author": "Debbie Carpenter",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsW1KtLpFtiYOAPlaQj1ExWfnE5GmF_jsg8W_0EnfNeRAtAA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-16T19:40:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Debbie. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dbbd9781-a829-41b4-a584-069dae245c27",
      "author": "Shane Barber",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvvV58FogNDLEhh4sdHQdDzBPZgdrRkODZAwlMZ8hOeBACRdTY=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great customer service. Mike and Amy.",
      "date": "2026-05-05T19:37:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Shane. We appreciate the kind words and are glad we could provide you with a positive experience!",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ef497616-84f1-4bf7-abcf-25c33bf8376b",
      "author": "Sandra Puerto",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWng0Q6kktfcSWc8EuZnTXOZO_lWp9hemwUnxtYoMcvkajinO2w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Good attention",
      "date": "2026-05-05T17:51:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Sandra. Thanks for taking the time to share your positive experience. We truly appreciate it!",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "76fc93b7-efed-4205-937d-203aa153ac8b",
      "author": "Giobany Escobar",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCh9DymCmDDC6zQGwVFdh4-JkHnNn2XldSegqyARbdDymJditS=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-05T17:50:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Giobany. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a54e1b95-c980-4fe5-944e-f102c7d21ca1",
      "author": "Freddy Maldonado",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWf_LG62zUPvIsK_O2FdDsXD9xnhr8cGIg_GtOk89oBjvzStXALOg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Amy was really professional and friendly! Thank you so much for make my rent super easy!",
      "date": "2026-04-30T21:27:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Freddy! We're thrilled to hear that Amy provided you with a professional and friendly experience. Our team is dedicated to making your renting process as easy as possible. If you ever need assistance in the future, feel free to reach out. We're always here to help!",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "53273c76-4a4f-484b-864d-8bacf7225acb",
      "author": "Alejandro Valecillos (Ale)",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHvA8Ou9XYOZ4TL5KlkIWsHpq3ETVMroWWVMTxAoXAMjVFIpwDug=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michael was great and attentive. Clear and straightforward. Friendly staff",
      "date": "2026-04-28T22:09:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Alejandro (Ale)! We are thrilled to hear that Michael provided you with great and attentive service. Our team always aims to be clear, straightforward, and friendly, so we are happy to hear that reflected in your experience. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e70671e7-9bb0-44b7-9598-39c67d7031b3",
      "author": "Silly Darous",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJsbw7eK1fQppfhrL4o3715pykcrnRT1Ht9MVq0jMu1q7lBA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I'm from Michigan. I just moved to Texas. I had a job to do and needed wrap. I was freaking out because I didn't know the area but gps brought me here where I met Mike. Great customer service, he helped me find the wrap I needed and it was for a good price!! I strongly recommend EVERYONE to stop by!",
      "date": "2026-04-28T19:11:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Silly Darous! We're thrilled to hear that Mike was able to assist you with finding the wrap you needed at a good price. We appreciate your recommendation and hope to see you again soon at our store. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels in Texas!",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f8b9a064-f621-4721-a293-811ff2991fa8",
      "author": "Bobby Meador",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIndU1TwCTX1WlHPQRE2Orn7WjFF_C3Io9XJFcdqwVhGzBOsQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike was very kind to us at our time at college park mini storage. We came to pick up a U-Haul and he was super quick and efficient we were in and out during the pick up process.",
      "date": "2026-04-28T16:28:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your experience with us, Bobby! We're thrilled to hear that Mike provided you with excellent service during your visit to College Park Mini Storage. We strive to make the rental process as quick and efficient as possible for our customers. If you ever need storage or U-Haul services again in the future, don't hesitate to reach out. We appreciate your feedback and hope to see you again soon!",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "de97b54c-c380-4d07-afa3-f80633f31773",
      "author": "Al KLIMAS",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIISVf1cwnBl2VJYUJXdQ7zWcEok8eNCWVCXWMi18VZkukKJw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amy is a customer service superstar. I rent various size trucks and she always makes the experience super easy and first class. This is my go to location.  Recommend.",
      "date": "2026-04-23T17:51:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Al! We're thrilled to hear that Amy provided you with a first-class experience during your truck rentals. We strive to make the process easy and efficient for all our customers, and we're glad to hear that you consider us your go-to location. We truly appreciate your recommendation and look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out. Thank you for choosing us!",
      "replyDate": "2026-06-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d6c28439-9a53-40d1-ba6f-daa036089566",
      "author": "Gwen Adams",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbi2B703gNN2UkUKANN1edVcdgrDpIVImLTIsi39fLCnfeOw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Amy was wonderful",
      "date": "2026-02-27T20:33:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Gwen! We're thrilled to hear that Amy was able to provide you with a wonderful experience. If you ever need any further assistance, please don't hesitate to reach out. We're here to help!",
      "replyDate": "2026-04-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "16539908-78bc-42e9-b636-998cd6c157c2",
      "author": "Joshua Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5mEIinTxRh8jYaithq2EQ6fSv4uyY5y5Wn_xHqjlcmAAhyw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great and clean",
      "date": "2025-10-09T04:38:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words! We are delighted to hear that you found our service helpful and our team friendly. We take pride in providing a clean and welcoming environment for all our customers. If there is anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!",
      "replyDate": "2025-11-02T16:56:08.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "43fc689c-1ed6-4cb9-a169-ad7be13961ed",
      "author": "julio coronado",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhEapinMH91n4LGmd8Zpwjy55-f4eF2pXP61fZpgUzjI9mOuw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-04T15:16:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words! We strive to be helpful and friendly to all of our customers. We appreciate your positive feedback and hope to continue providing excellent service to you in the future. If you ever need anything, please don't hesitate to reach out. Thank you for choosing us!",
      "replyDate": "2025-09-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "76c02bcf-a44d-47ec-8c3d-1bf0e23cff16",
      "author": "Penny",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-CwbUgII948QY8vWQ-6pXXY-_q1a9_r4KYVp1JlCzk6mB0Ig=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-09T03:29:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us. We appreciate your business and hope to continue serving you in the future.",
      "replyDate": "2025-09-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9e11b3c4-fa48-4a92-8d58-0e0a4e66815d",
      "author": "Tariq Vaseer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvm7sHuNdQ73RTo47hKz4r-E2HoEtPvi8e0TL4UtOUDfe9uNKJ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Space was very tight to park the 26’ truck. Location is great.",
      "date": "2025-02-26T22:48:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tariq Vaseer, thank you so much for the positive review!",
      "replyDate": "2025-09-02T16:56:08.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "164fe266-1be4-41ed-8ee3-2c6dd9272da4",
      "author": "Tricia",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHJNiqRqppa4w8sgJjK3cxBze_IvLLSlIeUdsnDu4ShXgm_A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-06-15T18:44:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tricia Davis, thank you so much for the positive review!",
      "replyDate": "2025-09-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7f612799-7236-46ae-b997-c3b68dbf886c",
      "author": "Drew Reno",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAgjiCicZo_VxiMlqXxkNetnbHQi05dz2O0HjBRapHdYuOKQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-06-08T23:43:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Drew Reno, thank you so much for your high rating!",
      "replyDate": "2025-09-02T16:56:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cb7f310b-4582-4d3d-b88b-8cd8d72bf3f7",
      "author": "Ms Jarrell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOxAv4hHn0knrPbIIzw3AC_ROSHS6OzAqrAZsBAtddRRy7swhk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I just love college park mini storage! The owners are always so kind. Not to mention the 24 hour access!...woot-woot!",
      "date": "2024-04-25T16:21:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Ms Jarrell, we are so pleased you enjoyed your visit to College Park Mini Storage!",
      "replyDate": "2024-09-02T16:56:08.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9bcd9b35-bd76-4165-86ed-02fd32c9f779",
      "author": "Kenneth Fulson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIa40jcfyks3uanfwCg4qOgquzgFmFk8n356WETP_8mX4wJQA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Griselda was amazing!!! Great customer service!!!",
      "date": "2024-04-02T16:36:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Kenneth Fulson, thank you for taking the time to leave a review for us at College Park Mini Storage. We're happy we could meet your expectations!",
      "replyDate": "2024-09-02T16:56:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "535961c6-f903-498c-8348-3ef1b8b3800b",
      "author": "casey morris",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUemFi0TmSIee-OEo-6NRkaBFgEFeCf3Dnj1mqQjUD_iqO2yAr1=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Amy is very nice and willing to help",
      "date": "2024-03-31T01:05:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Casey Morris, we are so pleased you enjoyed your visit to College Park Mini Storage!",
      "replyDate": "2024-09-02T16:56:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b519c50d-512b-41de-a561-4b0a4e3c2942",
      "author": "Diana Caban",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXa372zjovXttOoHvtQZjOtvd0e3XCz77N2iWNUNsgpdmVaXRc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This was the easiest part of moving I have EVER experienced. The website is clear and user friendly and my email confirmation came within minutes. Great, great service!!",
      "date": "2024-03-27T18:14:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for the great review!",
      "replyDate": "2024-09-02T16:56:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a9550c42-2a53-4650-9fc7-54f137c555ef",
      "author": "Laurie Dudczak",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYiM-g7M9WxkO9Vw_j9Rsm8_WZ3Id1iz35eeMYQ98MAI2oGDo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy rental experience, the facility is neat and clean, and the staff is knowledgeable and friendly!",
      "date": "2023-09-20T17:21:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
      "replyDate": "2024-09-02T16:56:10.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "69389343-5355-4f45-8d62-b9c884f06ac0",
      "author": "Pam Bostwick",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQKQMv7B-9hKJTNl3l8tdpqGHwzq9Xqaa_2ohCCMDfL5gy0A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I can’t say enough good things about College Park Mini storage!  I have rented 3 units over the last year and returned or rented U-Haul trucks from here. Amy has taken VERY good care of me and my family. We moved from Dallas and had some pretty crazy move days but Amy has always helped relieve the stress. I also love their Storage Defender program. There is a motion sensor in all units and when you open the door to the unit the motion sensor is activated, and you are sent a text message to make sure it is you in the unit. They are the best and a great location. Kuddos to Amy and College Park Mini Storage!!",
      "date": "2023-08-31T20:29:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! Hi Pam Bostwick, thank you so much for your positive comments about College Park Mini Storage!",
      "replyDate": "2023-09-02T16:56:10.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "00389110-e371-4796-91f4-4ee96ac42306",
      "author": "Matt Ramirez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVy2bejZvT3y-P1iZeLnfx3CowNhT0SXFGqOSvcgnOTIGy8_JSFdA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very friendly and Jennifer in the office is on top of everything.",
      "date": "2023-08-19T15:26:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
      "replyDate": "2023-09-02T16:56:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2a9124a9-c170-470a-ae2b-53448c43350d",
      "author": "Raghu Juvvadi",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkNoeT38vEF5GxjV4Bq8xinUbDVxOedDxxCpcSJuqlnb6ixQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amy Norwood property manager is awesome and very helpful. Excellent service for storage",
      "date": "2023-08-10T21:39:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Raghu Juvvadi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at College Park Mini Storage.",
      "replyDate": "2023-09-02T16:56:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "370e1649-ba91-4ca2-b60e-49cc7368bd5f",
      "author": "John H",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsYKlB_hL8nZlC3pADhgd7rpxjV4SCji0EGr8jcjskuP9offY=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "A few bumps with unit, but service was courteous and friendly.  Climate controlled unit wasn't the easiest unit to get in to, but was clean.  They do lack some lighting inside which would be beneficial.",
      "date": "2023-05-03T21:45:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi John, Thank you for taking the time to provide us with a review of your experience. We're pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!",
      "replyDate": "2023-09-02T16:56:10.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "993f951b-d0db-453d-b8af-fa28fbc6fd13",
      "author": "Belinda Hackleman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKycayNbjF1aGuHeu0ZuXWfolZL16WILPXDKpyGfzW62Hq-RQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The moving crew was absolutely wonderful and very professional and also made my move stress free !!! Would definitely suggest them to anyone",
      "date": "2023-04-28T14:58:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Belinda, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!",
      "replyDate": "2023-09-02T16:56:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4163e9d9-9d8a-43cb-b36b-50cc1f5ea911",
      "author": "Ryan Dickey",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW83tGfCa77aNyFLFqldB675aHtAsXPi1UCN9Y1akluOhV_NVQrA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "My mom had a storage there for about 2 decades. Finally decided nobody in the family needed the old furniture anymore so we donated it all. I rented a U-Haul from them because they are an authorized dealer. We did the donation and dropped the U-Haul back off with them. She was able to cancel her storage unit with them with no problems. The front desk management was helpful and nice. Sad to no longer be a customer of them, but happy to give high praise for our overall experience.\n\nBeing there ~20 years, we only experienced increases in unit price beginning a few years back, which I’m sure was due to Covid and general inflation that has been pretty bad lately. But that’s business, and we were impressed that they were able to keep their prices lower for a long time.\n\nThank you.",
      "date": "2023-04-15T21:19:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Ryan, Thank you for taking the time to provide us with a review of your experience. We're pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!",
      "replyDate": "2023-09-02T16:56:10.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "neutral"
    },
    {
      "id": "8e7c20e4-1808-48d3-8341-6346b9be539b",
      "author": "Talena Billingham",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMLozuQWoSyA21of20poxv1IpnqoLlSjq7svoqPllg-k7onAUW9Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-03-30T16:00:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Talena, Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. If you get a chance to update your review, please let us know!",
      "replyDate": "2023-09-02T16:56:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3a55de7f-d90a-46a8-ab32-de22557b6629",
      "author": "TECNO SOL Soluciones con Energía",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVU2RRYqy29X8T7DfDFisbMCFJK8Cxi7_59BsnNNJCLqEmKS9fc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It’s a safety place with very good service and a friendly administration to your needs.",
      "date": "2022-11-04T19:44:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate the positive feedback. It means a lot. Hope you have an amazing day!",
      "replyDate": "2023-09-02T16:56:10.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    }
  ]
}