{ "summary": { "average": 4.8, "total": 107, "distribution": { "1": 4, "2": 1, "3": 2, "4": 0, "5": 100 } }, "reviews": [ { "id": "c307a8e7-5797-4d8a-ae15-9d3b072a9e92", "author": "Norma Wilson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDy0uTLI6HN3xnk0LzRuFR5BcM36uKkJP58oQgNeOGLnkaDZON=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I had an amazing experience today picking up my Uhaul truck. Kizzy was great answering all my questions and very friendly. I highly recommend this location.", "date": "2026-08-22T16:13:46.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1bd41808-8480-47d2-bfb9-8c99b2a41da7", "author": "Marco Juarez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhtui9J1kSt8cXu0bsW-xWthI7EKFQGJYjwsuAjgAB9jwdRA=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy’s customer service was awesome thank you!", "date": "2026-08-21T18:24:59.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a6b11947-0cbb-4115-9b0d-3470956d36c1", "author": "GolDPression", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5mHdnAE1WjOhYR4Yh8NSGwdTDYvQoDc3Edw2Gbj1IgEqTVeX5=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kizzy was very kind and helpful, definitely will come back again", "date": "2026-08-21T16:58:03.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ad4951c8-b46d-4ea5-b82f-3ef1af005e75", "author": "Frank Ambriz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJivB60Cze3PsdCadieTWt7FXd4zQVM8Il9EPpYQCelWydOtQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was great today! Helped me with all questions!", "date": "2026-08-21T15:25:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "fa00da7e-ea3e-4363-978d-ca1be8210bbc", "author": "Vincent Diaz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgRqQ8FRhu9ohYddDaghk950vZksXeXzIlSpRh0vqy2aeYreo=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy, was so nice helped me with dropping off my rental. She greeted and welcomed me in.it was a quick easy process.", "date": "2026-08-04T17:23:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "dc8afe85-fe62-49c5-a044-4b8a335fdd14", "author": "Gary Gibson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyenSXrV_1OTsQjMTCtOGcWK9dSQa_knVz2W8wptBoceXjpw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Such great service at a very convenient and super clean, well kept facility. Kizzy was Extremely helpful and provided wonderful service getting me set up in a very nice 5X10 unit. I highly recommend this facility!", "date": "2026-08-04T13:47:12.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "43ce2aec-5822-4c2a-bf1a-41bba3bed3fd", "author": "Martha Coz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdnyCErRSmwggKXnUR9fnlZAjCBCt8fWPF6c90OOBgxKbqQA=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was very helpful to get me the right size Storage and would recommend to rent here!!", "date": "2026-07-17T22:35:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e86e393b-63c8-4b02-8c9f-d9641d3b21d7", "author": "Dionne Pickens", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWMeXecL2JVc77wjnHqRp2ywtA74qaYkkxgTJ9l36VKGAA3lqG=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent!! Very clean", "date": "2026-06-16T00:26:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much, Dionne Pickens! We are thrilled to hear that you had an excellent experience with us and found our space very clean. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your kind words and look forward to welcoming you back!", "replyDate": "2026-07-02T16:56:17.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "9b75315f-adf4-49d0-b4ea-25336bc8acab", "author": "Tamika Tatum", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBb9WEmErMf4FWM_I_0AMEudbpWcs3Klc_Ff2IoVmUOskTuYZ5pQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I had an excellent experience at Right Move Storage thanks to Kizzy, the Assistant Manager. From the moment we walked in, she was professional, friendly, and extremely knowledgeable. She took the time to explain all of the available storage options, pricing, rental terms, payment schedules, and discounts in detail, making sure we understood everything before making a decision.\n\nKizzy answered all of our questions patiently and helped us find the storage unit that best fit our needs and budget. She explained the rental process thoroughly, including payment options, promotional discounts, and facility policies, which made the entire experience stress-free and easy.\n\nCustomer service like hers is hard to find. She was welcoming, attentive, and genuinely cared about helping us. Because of Kizzy's outstanding service, we felt confident choosing Right Move Storage. I highly recommend asking for Kizzy if you need assistance with a storage rental. She truly goes above and beyond for her customers!", "date": "2026-06-08T18:53:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for taking the time to share your wonderful experience with us, Tamika! We are thrilled to hear that Kizzy provided you with excellent service and made your visit to Right Move Storage a smooth and stress-free one. We will definitely pass along your kind words to Kizzy, as we know she will be so happy to hear that she was able to assist you in finding the perfect storage unit. If you ever need anything else, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future!", "replyDate": "2026-07-02T16:56:17.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "7eabc0de-4a98-4986-b69f-4fca87d9d299", "author": "Melissa Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyPn4iRWc9eIejXLYVJXjlJHbADSLwREA__yLz5jFr4ehVSw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kizzy was very friendly and has great customer service thank you!!!", "date": "2026-06-08T18:49:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Melissa! We are thrilled to hear that Kizzy provided you with excellent customer service. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your feedback!", "replyDate": "2026-07-02T16:56:17.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e1d8ad57-287a-49c6-93d5-221bd7b9300e", "author": "LaRuth Bacon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxiZ5Ii7ezTB9wNszC7g6o4vTJt5HGjgem5Bogv4EBRXPRxw=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was awesome\nWould recommend service to others", "date": "2026-05-15T14:53:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your positive feedback! We are delighted that Kizzy provided excellent service. Your recommendation is highly valued.", "replyDate": "2026-06-02T16:56:17.000Z", "tags": [], "sentiment": "positive" }, { "id": "6f401800-5b53-45e7-a02d-5f78f1504738", "author": "Damiya Ricks", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9vmsy_fAxjH236V2OhHHh41Qvd06MSACqBtuSVAtLHua4B-So=s64-c-rp-mo-br100", "rating": 5, "text": "I am so impressed by this facility also Kizzy is such a beautiful soul and is very helpful. I wouldn’t have chosen anywhere else. Thank you Right Move Storage! 💗", "date": "2026-04-26T19:19:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Damiya! We are thrilled to hear that you had a positive experience at our facility and that Kizzy was able to assist you. We strive to provide excellent service to all of our customers, and we are so glad that you chose Right Move Storage. If you ever need anything else, please don't hesitate to reach out. Thank you for trusting us with your storage needs! 💗", "replyDate": "2026-06-02T16:56:17.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fca9178d-0666-4642-b839-80b3aad1ac6f", "author": "Jayson Grey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVJrR77Lq9VbdYeqXus9wRHlZV_WshL_PdDE27PDKvU1H9a2zM=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Excellent guest service, would totally recommend if you need to rent a U-Haul. Darryl made the whole process as smooth as possible and made sure I was good before and after using the rental.", "date": "2026-02-28T23:09:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Jayson! We are thrilled to hear that you had an excellent experience with our guest service and with Darryl during your U-Haul rental. We always strive to make the rental process as smooth as possible for our customers. We appreciate your recommendation and hope to serve you again in the future. If you have any other needs or questions, feel free to reach out to us. Thank you for choosing us!", "replyDate": "2026-05-02T16:56:17.000Z", "tags": [], "sentiment": "positive" }, { "id": "c22d1bf8-da50-46aa-889b-d82269e1365d", "author": "Providencia Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTT51lyJcjGjR1ViYtrAEGWpBtztnyO5ILgERdiykQ5ntLNagDzw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Mr Darrel Ms Kizzy were excellent on the customer service 100% Good", "date": "2026-01-23T23:23:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Providencia! We're thrilled to hear that Mr. Darrel and Ms. Kizzy provided you with excellent customer service. If you ever need assistance again, don't hesitate to reach out to us. We're always here to help!", "replyDate": "2026-05-02T16:56:17.000Z", "tags": [], "sentiment": "positive" }, { "id": "6b030793-b7b5-4489-a151-e689707bd7d4", "author": "Dawn Barnes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLRsdQCeFxt_pOs6F1cvDe5H8orpaVlXKtnADVzetdOUEgm-I=s64-c-rp-mo-br100", "rating": 5, "text": "The team at this location was simply amazing. I did not feel like just another customer. They took the time to explain everything to me. My over all experience was amazing! Top notch customer service and support! Thank you Daryl and Keizzie!", "date": "2026-01-17T22:34:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Dawn! We are thrilled to hear that you had an amazing experience with us. Our team always strives to provide top-notch customer service and support, and we are delighted that Daryl and Keizzie were able to assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!", "replyDate": "2026-05-02T16:56:17.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "5ff8faf2-9182-43cc-b9ad-4ca6b0db964d", "author": "Jessica Fontenot", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPltSzwZ0S2ZV_blV21O0NbDvQcHkY1poDhMNBlvJlDIYs0ABa=s64-c-rp-mo-br100", "rating": 5, "text": "The manager of the business is so professional, very knowledgeable, and helpful. He made sure to explain everything detail by detail. I would recommend anyone to come here for storage and U-Haul combined or separately. Very friendly and respectful gentleman behind the desk.", "date": "2026-01-13T22:28:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Jessica! We are thrilled to hear that you had a positive experience with our manager. We take pride in providing professional and knowledgeable service to all of our customers. If you ever need storage or U-Haul services in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future.", "replyDate": "2026-05-02T16:56:17.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "098945c0-e5a3-434b-b76e-d05e466266d4", "author": "Benito Becerra", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcRiE4ZiwjVEMus9WNWurAJskAn1rxE3IrILTZ5L-DbV8rJA=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was amazing she made the check in process so smooth!!! Really clean facility highly recommend!!!!", "date": "2026-01-12T16:27:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Benito! We're thrilled to hear that Kizzy was able to make your check-in process smooth and that you found our facility clean. We always strive to provide helpful and friendly service to all our customers. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again!", "replyDate": "2026-05-02T16:56:17.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "1c7514ff-fb10-4d13-b26d-d6d30646e1ef", "author": "Lakin Lee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmSLZGSv4K64EBuSfQ1tzjV0aTnU6cIAyWX7Q38A0yCfGqbw=s64-c-rp-mo-br100", "rating": 5, "text": "Perfect service and the man behind the counter was a blessing", "date": "2025-12-02T22:08:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Lakin Lee! We are thrilled to hear that you had a perfect experience with our service and that our team member was able to make your visit a blessing. If you ever need anything in the future, please don't hesitate to reach out. We're always here to help!", "replyDate": "2026-01-02T16:56:17.000Z", "tags": [], "sentiment": "positive" }, { "id": "e5b61569-2074-4e4d-907a-644616ff1c6e", "author": "Lisa R.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhdMaiDztcfXdZR-AQWd8MUfm3MGzB3cCrl84QgdPwU8y-vHAW=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Iam so happy I choice this location. The best customer support by your Mr.Daryl westmoreland.hes very great with customer service and I am truly happy here thankyou.", "date": "2025-11-28T20:31:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Lisa! We are thrilled to hear that you had a great experience with Mr. Daryl Westmoreland and that our customer support met your expectations. If you ever need anything else, feel free to reach out. We're always here to help. Thank you for choosing our location!", "replyDate": "2026-01-02T16:56:17.000Z", "tags": [], "sentiment": "positive" }, { "id": "1ed5dbaa-a042-44a7-aa7c-66049250e769", "author": "Verna Francis", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLitajlT6g9s7_cux2DpjFwX2tj5xdQBUIPJTjOyHcFghBhLg=s64-c-rp-mo-br100", "rating": 5, "text": "I would like to take this opportunity to express my sincere appreciation for the excellent customer service and professionalism extended to me during my visit to my storage unit at Right Move Storage. During my visit , I encountered several issues but Darrell helped me quickly resolve these issues with a simple solution and a smile. I see Darrell as a very valuable asset to Right Move Storage. His extensive experience in good customer relations shows and I sincerely appreciate his help. Thanks for your help Darrell.\n\nVerna Francis", "date": "2025-11-03T09:56:19.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "f3ff22de-aebd-4c78-9edc-b5fb58d89868", "author": "Nhl Vegas Soda", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDSC7s443ywJlUXJ4uWPnchVwtr_qZNIwzWCej4LNGHFjkmOO5=s64-c-rp-mo-br100", "rating": 5, "text": "This was the most professional u haul I’ve ever used. Darryl at the front desk was extremely helpful and got me on the road", "date": "2025-10-16T20:05:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us and that Darryl was able to provide you with excellent customer service. We always strive to be helpful and friendly to all of our customers. We appreciate your business and hope to see you again in the future!", "replyDate": "2025-11-02T16:56:17.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ded9e567-7422-492a-9efe-92635aad1ba5", "author": "Deya Aguilar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIep0WFLFJOMbY5sLJdbRK7Hcd5RvGakfzZcUpAKWC7e8INZg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Darryl was very patient and explained every concern that I had.", "date": "2025-10-14T21:12:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, we are so glad to hear that Darryl was able to help address all of your concerns and provide excellent customer service. We strive to be helpful and friendly with all of our customers. Please don't hesitate to reach out if you have any further questions or need assistance in the future. Thank you for choosing us!", "replyDate": "2025-11-02T16:56:17.000Z", "tags": [], "sentiment": "positive" }, { "id": "19442bb6-f67a-40c5-9b11-82d00c4d8715", "author": "Jane W", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiWdj3n6-AJ8IbDaZ7_gSYefgQJUNZUn7i51x6n7VUhD5mIA=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy is the best! I came in anxious & tired. She was not only professional & very expedient, but her pleasant & accommodating nature made this chore seem easy. I appreciate you Kizzy! I will recommend Kizzy & this storage facility, it is very well kept & easy to get around. Thank you!", "date": "2025-10-13T16:40:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that Kizzy was able to make your experience easy and pleasant. We strive to provide excellent customer service and a well-maintained facility for all of our customers. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing us for your storage needs!", "replyDate": "2025-11-02T16:56:17.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "6c56cea7-f64e-463f-ba50-60320018a078", "author": "Tianna Phan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXHjMPK2xDUIFley_GneIPUtbax96lBXC0vz7jB6nvTGTVAg=s64-c-rp-mo-br100", "rating": 5, "text": "The staffs are very friendly and helpful. Will recommend to everyone .", "date": "2025-09-12T17:13:00.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "abbe76ac-6107-4f5a-b6a5-8df6a60a2fa2", "author": "Monica L", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFrabWYYC8EBW59LMhdp3RttLyEAiRHkJAptSzG-J4nhJCeA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kizzy provided outstanding customer service today with my storage unit rental. She is very efficient and knowledgeable of the units available to rent. Kizzy answered all of my questions and was extremely patient showing me the different unit sizes. I highly recommend this facility for you storage needs. Thanks, Kizzy!", "date": "2025-08-30T21:01:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that Kizzy was able to provide you with outstanding customer service and help you find the perfect storage unit. We pride ourselves on being helpful and friendly, so it's great to know that our efforts are appreciated. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing our facility for your storage needs!", "replyDate": "2025-10-02T16:56:17.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "04f7c29f-8d66-4610-95bb-ebf0c5042c0f", "author": "Tamala Joned", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAOLOznWc59h6BiqXqHMFjHggKO4tfV22VQH607LeQ8ktkUw=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy is a very nice employee. She knows how to treat her customers and very professional", "date": "2025-08-28T14:49:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that Kizzy provided you with excellent customer service. We strive to be helpful and friendly to all of our customers, and we appreciate you taking the time to share your positive experience. We look forward to serving you again soon!", "replyDate": "2025-10-02T16:56:17.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4de87015-a8b0-4378-9f01-beea4a788894", "author": "Terri Keener", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHwMA49SDXCyHnODu6ww1GC2ZBIpCi_7ZyaxSzcSLm_gU_Kg=s64-c-rp-mo-br100", "rating": 5, "text": "Darryl Westmoreland, is a very professional Property Manager. He is very knowledgeable about the products here at Right Move Storage at the Royal Oaks location. Thank you Mr. Westmoreland for your assistance.", "date": "2025-08-27T18:40:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words about Darryl! We are thrilled to hear that he provided you with exceptional service and that you found him to be knowledgeable and professional. We pride ourselves on having helpful and friendly staff members here at Right Move Storage, and we are grateful for your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Right Move Storage at the Royal Oaks location!", "replyDate": "2025-10-02T16:56:17.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "26db2a70-8137-4b88-ac30-96a0e7af55f1", "author": "Cheuk-Ming Chau", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRBVosb7455bzvKoOSAwtowvjCCz5svcNpoiCa4Q136MVRWQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great service. Staff is friendly and patient. Environment is clean and comfortable.", "date": "2025-08-27T17:45:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We strive to provide a welcoming and comfortable environment for all of our customers. We are glad to hear that you found our staff to be friendly and patient. If you ever need any assistance in the future, please don't hesitate to reach out to us. We appreciate your feedback and look forward to serving you again soon!", "replyDate": "2025-10-02T16:56:17.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "b22f833d-d822-4930-89cc-e8b22741674d", "author": "Kim Rougeau", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlEdGbZgIhrE8Ay4NFvtRDBH7nPA5tsJp2sI_lCS0oFr3c4w=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was and helpful I will definitely be back to rent again!", "date": "2025-08-23T19:31:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that Kizzy was helpful during your rental experience. We strive to provide excellent customer service and create a friendly atmosphere for our customers. We look forward to welcoming you back for your next rental!", "replyDate": "2025-10-02T16:56:17.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e3c9dbd6-10ba-411d-96e5-e979b6804362", "author": "Brandon Benjamin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYUir8WrmfKpeS0FRRmyvK3WkpjacOYZy1Y3N_tBQ2XXiK0w=s64-c-rp-mo-br100", "rating": 5, "text": "Great service from Mr Darryl", "date": "2025-08-22T20:15:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We're glad to hear that you had a great experience with Mr. Darryl. Our team is dedicated to providing helpful and friendly service to all of our customers. If you need anything else, please don't hesitate to reach out. Thank you for choosing us!", "replyDate": "2025-10-02T16:56:17.000Z", "tags": [], "sentiment": "positive" }, { "id": "9025e26e-498f-4dab-bad4-6558441d24bc", "author": "Robert Linneman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUHeyqypcsskpRyLoE7EKDCi8xyPjP8lrQeJhMbUlPf9LbTQ=s64-c-rp-mo-br100", "rating": 5, "text": "Darryl and the team are AMAZING! Not only was it easy to rent my unit, but the customer service I experienced was unmatched. The entire facility was clean, it was easy to access my smart unit, and I feel safe knowing my belongs are stored here. If anybody is looking to use a storage facility in the Houston area, look nowhere else!", "date": "2025-08-21T16:07:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the kind words! We are thrilled to hear that you had such a positive experience with us. Our team takes pride in providing excellent customer service and maintaining a clean and secure facility for our customers. We are grateful for your recommendation and look forward to continuing to meet your storage needs in the future. Thank you for choosing us!", "replyDate": "2025-10-02T16:56:17.000Z", "tags": [ "cleanliness", "price", "access", "security" ], "sentiment": "positive" }, { "id": "542fd611-99d4-4579-ac81-cf1a81e55e13", "author": "Brian", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUI6KA9YHSpS3_8vQ01nWv2BoykN62qybgjwHhpL4Sh14N7T8M7wg=s64-c-rp-mo-br100", "rating": 5, "text": "Mr. Darryl was very helpful to my daughter and I.\nHe was extremely relaxed and knew his job well.\nI would recommend anyone looking to rent a\nU-haul or storage come to him.", "date": "2025-08-08T15:01:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words and recommendation! We are thrilled to hear that Mr. Darryl was able to assist you and your daughter with renting a U-haul and storage. Our team takes pride in being helpful and friendly, and we are pleased to hear that reflected in your experience. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!", "replyDate": "2025-10-02T16:56:17.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c0ece0d7-f36d-4d04-9221-b094f9a1f220", "author": "Brianna Noel", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLp1pZsKZ77xySlrGw7j0jPaxFeGxzqIbMiFecOkHxfzwyOKUO-Q=s64-c-rp-mo-br100", "rating": 5, "text": "Darryl is extremely welcoming and makes the process of receiving a U-Haul truck quick and easy, given the fact that we needed the truck the next day! 🔥🔥", "date": "2025-08-08T15:00:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, we are thrilled to hear that Darryl was able to provide you with a quick and easy experience in getting your U-Haul truck. We pride ourselves on being helpful and friendly, and we are so glad that you had a positive experience with us. If you ever need anything else in the future, don't hesitate to reach out. Thank you for choosing us for your truck rental needs! 🔥🔥", "replyDate": "2025-10-02T16:56:17.000Z", "tags": [], "sentiment": "positive" }, { "id": "be5e3fb6-189a-464e-85ae-a5eacf62c9ba", "author": "Diana Mendt", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOCRygEm1w6W5B4BQEw84b1VrFfbC271XQ2Tgu9MuXb090Cg=s64-c-rp-mo-br100", "rating": 5, "text": "Darryl and Kizzy are THE BEST and KINDEST persons I ever met...They do an AMAZING WORK...and always WILLING TO HELP.\nThey keep the storage building in such a great shape.....", "date": "2025-08-06T19:22:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We strive to provide excellent customer service and maintain our storage building in top condition. We are always here to help in any way we can. Thank you for choosing us for your storage needs!", "replyDate": "2025-09-02T16:56:17.000Z", "tags": [], "sentiment": "positive" }, { "id": "e92a3995-b452-48d7-8a23-016122bb40a6", "author": "Adanoritse Ireyefoju", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpyfuOhBidJY3P04wSHh29yIxm2Tg7RtlakR06wKH-cOleZQ=s64-c-rp-mo-br100", "rating": 5, "text": "The people at Right Move Storage were awesome and very helpful. Especially Darryl, who gave me every information needed to ensure everything went well.. At some point he offered and assisted me in bringing down my table from the truck, I know that is not his job but he was so nice and he figured I was struggling and he offered to assist me. Great guys, always helpful and I will use this storage again and again if and when the need the arise.", "date": "2025-08-05T21:03:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that Darryl went above and beyond to assist you during your visit. Our team prides itself on being helpful and friendly, so we are glad to hear that it made a difference for you. We truly appreciate your business and look forward to serving you again in the future. Thank you for choosing Right Move Storage!", "replyDate": "2025-09-02T16:56:17.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "39aa7870-f060-4280-be08-93f14b009d81", "author": "kennedy ezeani", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrpe8fMGt8ZlmJIa6Z9xGOKFnJOe0Bh8qVBPZipt-LuasrlGv6=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing customer service, understanding and just great personality thanks so much 😁", "date": "2025-08-03T15:33:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the kind words and positive feedback! We are thrilled to hear that you had a great experience with our customer service team. We strive to be helpful and friendly with every interaction, and we are so glad that it made a positive impact on you. If you ever need any assistance in the future, please don't hesitate to reach out. Thank you for choosing us! 😊", "replyDate": "2025-09-02T16:56:17.000Z", "tags": [], "sentiment": "positive" }, { "id": "d1f084c9-6c11-4215-884d-d138a76f91f4", "author": "Rakan Mismar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJp6_8mbZBwnKtDhJFNETnzkxoB_jscuZ-JW579Toq3Sj-VBg=s64-c-rp-mo-br100", "rating": 5, "text": "Great service", "date": "2025-06-07T16:05:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We strive to provide helpful and friendly service to all of our customers. If you ever need anything else, don't hesitate to reach out. We appreciate your feedback!", "replyDate": "2025-09-02T16:56:17.000Z", "tags": [], "sentiment": "positive" }, { "id": "234a1cb1-f647-4106-b198-7369dbe9117e", "author": "Ana", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYon8FHKLR-MIlD3j_GZn4kQleG8T4CdvpEdZ8GX6Cu7eIEwY=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-06-02T18:00:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that you found our team helpful and friendly. Please don't hesitate to reach out if you have any more questions or need assistance in the future. We appreciate your feedback and hope to see you again soon!", "replyDate": "2025-09-02T16:56:17.000Z", "tags": [], "sentiment": "positive" }, { "id": "0eae17d0-794d-450a-9fa2-d9113b38322f", "author": "Timothy Gunn", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjT2yEqrj0SAtfKF2I5_pkUIVhG-IY8P2xIoW0NCNvuvAzuJo=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was wonderful got me the best rate and was helpful. I wish I could give her 10 stars!!", "date": "2025-04-22T19:53:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words! We are thrilled to hear that Kizzy was able to provide you with excellent service and help you secure the best rate. We truly appreciate your feedback and are grateful for the opportunity to assist you. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us!", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "08481fd8-ff81-41dc-956a-29a307fa6167", "author": "Moshood Olaribigbe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcr-XOboHxjjKMRdPHBjt_5PrtVNlLVhRPgB0W07vZhEiB0XX5zw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kizzy was a blessing for helping me getting a space. I was stressed out at my other location but here I feel more secure. She was very helpful and explained everything to me.", "date": "2025-04-12T16:10:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Moshood Olaribigbe, thank you for taking the time to leave a review for us at Right Move Storage - Royal Oaks. We're happy we could meet your expectations! We look forward to your next visit! Take care!", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "16224f7a-7c17-4698-b599-604555e937ca", "author": "Kierra Shy", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWn8UfV4er4yCHinONYcw5HWTJW79de7gUko68KDH8mnYr2n_l=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-03-22T17:20:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Kierra Shy, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "978c1be5-8c13-41e4-8533-1dbe4d2dbf5f", "author": "Kenneth McMillan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcQmncJpipspsYDqnTwQA_jisTNizqCAl2VI00SpPcd_7YD_bu=s64-c-rp-mo-br100", "rating": 5, "text": "I can’t say enough good things about this Right Move Storage location. It’s a clean facility, secure, and the staff is top notch! Big thanks to Misty. She made the whole process seamless, and gave me some great moving tips. She’s the best!!! You can’t go wrong with this location.", "date": "2025-02-25T05:40:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Kenneth Mcmillan, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "17319dfe-c356-4504-bfb6-e74096d37cd1", "author": "Chris Tharp", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFUNfFHUh24nxI0UH3083WKoLYp54aANaT2IFMsia3gsr59a4k=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-02-23T16:01:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Chris Tharp, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "6d378640-cf24-46c5-8bee-1981845b5ae5", "author": "don juan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxEA9aumyDXuFj-FelPYp6Ihgr4UKRQeTAOZJ1H01PLHLJtcg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-02-22T17:35:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the great rating, and have a wonderful day!", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "1529381e-46b1-45bf-916d-027add840cdf", "author": "Rock-it Junk Removal", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3HXNQV_-IIQ570h_g0N3e_Gr64_ufW70Q8eFXuP9VGkxtsVRx=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Misty is awesome! She was super helpful & accommodating. Thank you!!", "date": "2025-02-21T23:11:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Rock-it Junk Removal, thank you for your kind review; we are happy to pass along your comments to Misty here at Right Move Storage - Royal Oaks! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2266a4a9-9619-4307-a0ae-6d4852908fa8", "author": "slim500 malbrough", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIe0qlAvEtALbzNjEc913Iij3o5x1wvX4KSaCeBglAhj92zCQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great job", "date": "2025-01-09T23:33:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Slim500 Malbrough, thank you for taking the time to leave a review for us at Right Move Storage - Royal Oaks. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "99a5e7ac-a839-4c6c-a6af-22e1a63f31a4", "author": "Butla Jones", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbbERgJ9EpSmXLWGbnXO5CKwj_OYP7Z-scTFS1ZtZkOxL-KoQg=s64-c-rp-mo-br100", "rating": 5, "text": "Misty provided beyond superb customer service from beginning to end, even during the move in process. She explained everything in depth and articulated very well. 10/10 would recommend this location. It is very clean and well kept. Also is a one stop shop, get the unit, uhaul, boxes & locks all in place. Thank you Misty !!! From Te’ara", "date": "2024-12-28T23:21:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Butla Jones, thank you for your kind review; we are happy to pass along your comments to Misty If you have any further questions, please give us a call. We're always happy to help! at Right Move Storage - Royal Oaks!", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "f09e521c-dba5-42ab-b5b1-7869166e637a", "author": "Houston Skate Shop", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUlwDjsvaWUXstzjHG04E3FYmk8wxrvwMMXVhdavkTzT35JCd9Gg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Misty was wonderful. She was extremely helpful, very knowledgeable and her customer service was awesome. Made renting a storage unit a breeze! Thank you Misty!", "date": "2024-12-20T23:41:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b327d901-e189-4e18-80b5-5d8974f419d4", "author": "Erica Uvillada", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDSszSPw1cTHzAJUJfLlky1RuytPLHiJ87hUE5bIk0Nh984Mc=s64-c-rp-mo-br100", "rating": 5, "text": "My husband and I have leased a unit at this storage property recommended by a friend and as soon we walked in customer service was excellent. They gave us very detailed information. The place units are in great conditions and it’s very clean. A place we would definitely recommend", "date": "2024-12-12T17:28:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Erica Uvillada, thank you for taking the time to leave a review for us at Right Move Storage - Royal Oaks. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "3f9292ce-d8f6-4b4f-a0e3-c4f9898dbb77", "author": "Sarah Goodman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWP99ehwGD8jXfr0ufeMvqZTQtrqzm3sn4N7UY2UnWpprZMzKmYAw=s64-c-rp-mo-br100", "rating": 5, "text": "Very clean and super friendly staff", "date": "2024-12-05T19:57:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Sarah Goodman, thank you for taking the time to leave a review for us at Right Move Storage - Royal Oaks. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "f4ca66ae-04e4-4f2e-9ed5-e6895fef4cbb", "author": "Alvin Ray", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNh5jKJiVbbh9IScoHKypNgs69I8m5h0r2CwwoYCaZnqiID2Sh=s64-c-rp-mo-br100", "rating": 5, "text": "The place is great the service is reliable", "date": "2024-08-20T16:10:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "b97a51d7-b68c-46d6-a955-dce7c341402e", "author": "Brianna Contreras", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9yevcL1gIEBWfAEHFsZ6Bdc7ZI2KT-1p93dCZYiX7tI0dzHM=s64-c-rp-mo-br100", "rating": 5, "text": "Definitely a 5/5 star! Very helpful, very easy process. Sam the property manager definitely went above and beyond to help us get the perfect storage unit. Come rent a storage unit here it’s climate control and very clean and secure!", "date": "2024-08-18T19:10:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Brianna Contreras, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:19.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "35e9fd44-bcbc-4856-81e3-1d3a479585c6", "author": "Ali abo ahmed", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEpeFLAwTcj1qLB5uJzB1lKGdoCBQb232VB1K4XvDW5e4NUaWf=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing work thank you for the amazing service Samoa", "date": "2024-07-24T16:00:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! Ali Abo Ahmed, thank you for your kind review; we are happy to pass along your comments to Samia here at Right Move Storage - Royal Oaks! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "ff1490d5-2c25-436b-8d2c-39f73e40dafa", "author": "Paul Foster", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxHfzsIua8wG5uo0EO2lwwHsTDWEjGnoRoaAcNqiIAeRuBfu4=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was very accommodating and pleasant to deal with as she found a unit to meet my needs.", "date": "2024-07-01T15:32:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2024-09-02T16:56:19.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "a59c7e3d-f953-47a7-a9af-a572a28664e4", "author": "Todd Mclean", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHNyuXFTgrAfoIPPUHm2D8cEFaNRSSlZ2MBdPlf-k1RbeMEQ=s64-c-rp-mo-br100", "rating": 5, "text": "Sam is great love her spirit and concern for the customers she is an excellent customer service rep for right move she knows her knowledge on trucks and storage. Was very helpful on knowing which units I should as well", "date": "2024-06-29T00:06:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Todd Mclean, thank you for taking the time to leave a review for us at Right Move Storage - Royal Oaks. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:19.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a4542a00-947c-4316-bb0e-913d26e754cb", "author": "ranisha mcqueen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaAauou4ySc3aTt0PsyzAhTaxEC2dQIlSW-tWIsmTzMGbyEw=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was awesome! She needs a raise definitely a great face for the company && VERY helping && honest. I loved her !", "date": "2024-06-29T00:04:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Ranisha Mcqueen, thank you for your kind review; we are happy to pass along your comments to the team here at Right Move Storage - Royal Oaks! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "d99a8777-c0e0-428e-8ef0-7145445c10a6", "author": "Alyia Mcdaniel", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvVtXvVvIW8L2lBMVB6-yTBjbbeyX3jPCB09UpcnOCCNIu7g=s64-c-rp-mo-br100", "rating": 5, "text": "Samia Day was such a big help with getting my storage building and uhaul today! This was my first time doing it on my own and she did a great job helping me with this process, she deserves a raise!", "date": "2024-06-08T17:31:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Alyia Mcdaniel, thank you for your kind review; we are happy to pass along your comments to the team here at Right Move Storage - Royal Oaks! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "767c4113-91c5-4c0a-94f0-b99553999b29", "author": "sophia agbor", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLk5TYqwWIEAA09utq9VqZTFkwQm6N7mG7YqigqCbYnqbHOug=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was a very pleasant worker and very pleased with the services that was offered to me. And will refer other people to come get a storage here because of her Customer Service. Thank you", "date": "2024-04-14T18:47:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "7abf5d33-7436-48e6-848a-c37805bd0655", "author": "Robert Woodard", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXx0jPZUYGI7lXilwu7tVSffU38LQ9LTZds5YNHpX_karNB1tq5=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Everyone that’s works here is extremely friendly", "date": "2024-03-18T16:52:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Robert Woodard, thank you for taking the time to leave a review for us at Right Move Storage - Royal Oaks. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e97abccf-196b-4fe9-b491-cac830f80994", "author": "Esther Saliu", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDlwFFMA0QeXLyBnzl4T8SUqcS0sNr40eyUXONAaD-t-yxfA=s64-c-rp-mo-br100", "rating": 5, "text": "Good customer service, nice experience for the very first time", "date": "2024-03-17T00:09:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Esther Saliu, thank you for taking the time to leave a review for us at Right Move Storage - Royal Oaks. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "41176457-fa0d-4cd5-9c09-4b556fc40994", "author": "Mrs. Crawford", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoPOZQJMYJRF7LJDGMp623gEHZjN_CtoU0i3tDrvIuqJ9xaQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Professional, polite and efficient", "date": "2024-03-12T02:04:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Mrs. Crawford, thank you for taking the time to leave a review for us at Right Move Storage - Royal Oaks. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fc688a10-53d0-44c4-8ef0-b43f41b2b75e", "author": "Tomeka", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5kTwjRdb7adNcdakcbPUcKpTBkMBvOweace1H-Edw7QznWUTG=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The Move in was great kizzy was awesome and helpful. Thank you for resolving our issues and concern.", "date": "2024-03-04T17:32:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Tomeka, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9893df20-e03d-4448-96a9-c72277cf6404", "author": "Lani Velasco", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZ7eiRqOe5fi9NDFZXbYJD5hPQJ-wkECM4h_K2bqR80pZBUwde=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy is very friendly and happy to assist me.. she is a sweetheart.", "date": "2024-02-24T19:18:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Lani Velasco, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "50d164d1-1bf1-4c2d-b536-19e761655b45", "author": "Jose Sells", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8Mz7OwrhWYSmSavcdO8LtgdyYL5pvuFXTsBbEtOF7XdCkKh4=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kenzie was very nice and helpful", "date": "2024-02-20T18:17:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Jose Sells, thank you for your kind review; we are happy to pass along your comments to the team here at Right Move Storage - Royal Oaks! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "41e45e13-b4a4-4e0d-a52b-1397dca02330", "author": "Jennifer Nguyen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJca57DvvnqWmTroG9f8fpnMEc4yx6q4RbtgP366b4ENSg68Q=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was great helping me to get my storage. 5 Stars", "date": "2024-02-20T16:09:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Jennifer Nguyen, thank you for your kind review; we are happy to pass along your comments to the team here at Right Move Storage - Royal Oaks! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "77cf3895-9537-4b9b-8b49-b3373d990ffc", "author": "Joshua Clark", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA1XgYwRCWqNMp4_3V6sbWFl3_nl0eCi6ws4zmgGpaW46ebg=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy did an amazing job ! Extremely helpful!!!", "date": "2024-02-14T16:32:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Joshua Clark, thank you for your kind review; we are happy to pass along your comments to the team here at Right Move Storage - Royal Oaks! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2bb62369-f48c-4377-9564-ae6e2570b43e", "author": "Consuela Evans", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUucGE-6Vl-4WA3kq08fe3NiJMIELqAKBL9iiluF9PvZJ04g=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy gave great service helping me get my storage", "date": "2024-01-28T20:15:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Consuela Evans, thank you for your kind review; we are happy to pass along your comments to the team here at Right Move Storage - Royal Oaks! We hope to see you soon!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "47c6d05b-b7bd-4c4a-9c64-5b6cc05be263", "author": "Tresa Thompson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGPg8cRbXkvf_cdOZ8lTcMzUxJnMHfh2-NZiCckX1JT1cspQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was amazing and helpful and took care of me. Thank you", "date": "2024-01-25T23:17:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Tresa Thompson, thank you for your kind review; we are happy to pass along your comments to the team here at Right Move Storage - Royal Oaks! We look forward to your next visit! Take care!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0a72fcf6-1ed1-43b7-a380-d7a11514d60c", "author": "Alex Huskic", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsWyQ7F2b4XtySE2jwjxwscfDY3fCPUnaFWHmf7my7ho4wHQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy did great job!\nShe's awesome!", "date": "2024-01-16T18:16:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-09-02T16:56:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "7f480feb-c60d-43a5-a0ed-c4ea1f92082d", "author": "Michael Mcbain", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3gM_nyTqZtY4pL0G56WDsUJ5_CGKbUx0R43lP6TQVyMaN5wde=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was totally great. Very helpful and patient. 5 stars!!", "date": "2024-01-08T17:27:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Michael Mcbain, thank you for your kind review; we are happy to pass along your comments to the team here at Right Move Storage - Royal Oaks! We hope to see you soon!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7a5156bf-45d2-4214-8fd8-122939e251dd", "author": "Joshua Fenner", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIYi-pECLIjI8Ip8vWIGOYmBMgjPXOfR9WfvlP5SkftTY6wg=s64-c-rp-mo-br100", "rating": 5, "text": "Ms kizzy was the best at helping me find a storage unit. She was so nice and helpful. The process was quick and easy. She is very friendly and inviting I even got a chance to vent my problems to her. Five star service I really appreciated her help! Thank you!!", "date": "2023-11-30T20:18:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Joshua Fenner, thank you for your kind review; we are happy to pass along your comments to the team here at Right Move Storage - Royal Oaks!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "fae1c522-c40f-44f8-b03c-6ad25f2b35b3", "author": "byron ross", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-RxcINoM6vZ7Cb2Es0lqLCN7ZmBejUZ8aljmDwSxlqFplJuM1=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzie provided me with excellent service!", "date": "2023-11-10T22:23:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Byron Ross, thank you for your kind review; we are happy to pass along your comments to the team here at Right Move Storage - Royal Oaks!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "834dba75-41e9-4a42-8ce4-234860944b7c", "author": "Jackie Eddings", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgdKpIQmMr5mFn_UVTrv-SQwuxQC4FW9OVT1RU8duFjqm1RQ=s64-c-rp-mo-br100", "rating": 5, "text": "Right Move took the stress out of moving and made the process quite simple. Also, with the added security offered by Storage Defender I can rest assured that my valuables are protected. Would definitely recommend.", "date": "2023-11-01T16:06:57.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us and recognition of the Storage Defender it is so great to have storage where you truly have that 24-hour peace of mind! We look forward to seeing you again soon.", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "fbde0f88-f455-4d6e-948f-cd733e5a0878", "author": "Woo Zooda", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCfezFWhXTJ93xTkwDQb2aqNIXpfJpcr1ogRkJ0FOuCHF7rw=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was The Most awesome person ever to have perchased a storage and U-Haul from and I had the best experience", "date": "2023-09-23T16:48:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "3c0e1a97-c078-4142-ba83-37eb0de05d4b", "author": "JL A", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9ghKhDPLQ9AkJKJG7n4J6hEoZhh-QtBRb3cvbJm5oe8HOn0Vahg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great service, quick and very reliable.", "date": "2023-09-03T00:31:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Jennifer for taking the time to recognize the experience you had at our smart unit property where because of storage defender in your unit you hae 24 hour peace of mind as well as an attentive staff to serve all your storage needs and questions. We look forward to seeing you again soon!", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "0a484586-c5e5-41e1-9641-341492abbcbe", "author": "Joycelyn Durden-El", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxOOLGUUSpsksCU8UJ2dti9E_jybhufJ9GVk2gHy8tq_O9yS0=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy was absolutely amazing from start to finish. When she answered the phone I knew I was in the right place. She showed me multiple units and made sure I had what I needed. She also took care of my Uhaul reservation and made sure I had my boxes. She’s amazing and I’ll be sending more people her way!!! Ten star service!!! 🖤🖤🖤", "date": "2023-09-02T16:44:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much Joycelyn for this amazing review for our team member at Royal Oaks a smart unit property where with Storage Defender you have 24-hour peace of mind. We certainly appreciate and value your business and look forward to seeing you again soon.", "replyDate": "2024-09-02T16:56:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "4750bbd5-cf8d-4629-805b-6d48988594cf", "author": "p belcher", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8eTs0R-iT3bhA1NypTnDfF8L56dZ3N92YKhAntZwmVJitUA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great people and service. See Matt.", "date": "2023-07-10T13:24:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Wow just what we love to hear. Matt is truly a service guru making every customer a priority
as well as maintaining a pristine property. Safe, clean, great service, smart unit facility!", "replyDate": "2023-09-02T16:56:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "89a5f9dd-dd4b-48c2-9641-e6a86ac6ebae", "author": "Marco Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYWsxHtCeJHHE-oiwJMagL5YxRatxvloaIzc655uOQiVUnTAjw=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy Tiggs was very help and very professional.. she one of the best I have spoken to... Very good job", "date": "2023-03-27T15:21:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Marco thank you so much for your recognition of our amazing customer service team member and welcome you to a great property with the latest in smart unit technology and Storage defender security as well as a clean, convenient climate controlled environment. Look forward to seeing you soon. ", "replyDate": "2023-09-02T16:56:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "bfabbf79-68e1-46e4-9edd-5f771ab86983", "author": "Claudio Gomes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZcqBRDn7EUEfVGFf5aLDPBKRVJ3uPwvGS6JwwE6zzShkOtQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy provided an excellent service", "date": "2023-03-02T16:32:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Claudio, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon! Kizzy is certainly an important part of team and thank you for your recognition.", "replyDate": "2023-09-02T16:56:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "1ebd8b29-e502-4bea-a4fe-b3c805c27795", "author": "Nirvana’s Soul", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY2FMCtDpIArHmEZdLvVfpzaXTf3Pa3DuWZB7whCnkeMbxMJCc=s64-c-rp-mo-br100", "rating": 5, "text": "Kizzy with a K was amazing. Please give her a raise and a bonus. She’s wonderful. Signed a recent customer", "date": "2023-02-15T16:52:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi and thank you so much for recognizing our team member as you stated she is awesome! And you are in a property that is always customer centric, clean and with Storage Defender you always have that 24 hour peace of mind that you have that extra level of security. Thank you so much for the review and we look forward to seeing you again soon. ", "replyDate": "2023-09-02T16:56:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "97c33c54-9161-4ce1-b630-612aef003960", "author": "Kosis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNss0fhCZYRrG3NqnECX4gF_OqawsvCjPsFlv8BiJgfcBiyCg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I've used this storage place in the past, they have climate controlled rooms and a large freight elevator which i was relieved to see. I didn't have any issues getting my things in because they have large carts you can use for free and the hallways are named so it's easier to get around the area. I would recommend this location if you have items that you want to keep in good condition.", "date": "2023-01-26T19:49:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Frank thank you for the recognition of our smart unit property and the amenities that are offered for customer ease of storing. We look forward to seeing you again and hope you will send us your friends and colleagues.", "replyDate": "2023-09-02T16:56:22.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "a4252f7c-8d66-4b6d-a962-67df18f8af44", "author": "Keisha Dc", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2ZWQ1cPM6IiB6OYDTsmq_5hhLRs0MkOx9SQzOLWYdXWqkVQ=s64-c-rp-mo-br100", "rating": 5, "text": "Matt was beyond amazing. His customer service skills are exceptional and every business needs a Matt to keep all the customers happy. He was friendly, explained everything and even did a follow up call. This is definitely a person who will keep the business rolling smooth. Thank you again Matt.. if they had 10 stars i would have rated him on a 10!!!!!!", "date": "2022-10-29T14:30:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Keisha you are right Matt was manager of the year at RMS last year his customer service truly represents what Right looks like! Thank you for recognizing Matt and Royal Oaks a premier Smart Unit Storage facility that ensures you have peace of mind when storing with RMS, We value and appreciate your business. ", "replyDate": "2023-09-02T16:56:22.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "810aa8b4-e461-4c2c-8ecc-e98da2647b79", "author": "Hector Trevino", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK72T5geCoPt9F7l8Ll3uRnjZlzv5VLvStJmv4DMAJCiaccIA=s64-c-rp-mo-br100", "rating": 5, "text": "I know this is a bit late but late then never. I’m glad we found this storage facility , because their customer service was exceptional “Matt “ was extremely professional and offered several option and suggestions which impressed me of his expertise and knowledge of the storage services. He gave us the information from top to bottom and explained them very easily from storage space and payment options . Thank you right move owners and Matt for providing exceptional service .", "date": "2022-10-05T19:41:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Hector thank you so much for the gleaming review we truly value and appreciate your recognition, as well as value and appreciate your business.", "replyDate": "2023-09-02T16:56:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1faf1aad-5ae4-4280-837d-9a091b543d1b", "author": "Mario Khalil", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlaSGImeeG9GCiLZ6yFts_xefA6lO6bzWecAWzjui5q_BAlQ=s64-c-rp-mo-br100", "rating": 5, "text": "The place is pleasant but the person who works there (Matt) is super nice, helpful and excellent customer service!!!", "date": "2022-09-29T18:33:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Mario thank you so much for taking the time to recognize Matt and the great customer service he provides. We value and appreciate your business and hope you will recommend us to your family, friends and colleagues.", "replyDate": "2023-09-02T16:56:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "caf046da-f8ac-4ae0-9062-e5976be4c40f", "author": "Mohammad Khashan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIbkXerorowTfBrGjDbY2dKFCPbINk7vlAJw5ESjv-Dee39mIo=s64-c-rp-mo-br100", "rating": 5, "text": "Very nice storage very kind associate clean place", "date": "2022-09-02T19:47:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your review Mohammad as one of our core tenants we appreciate and value your business! It was great seeing you in the Property today!", "replyDate": "2023-09-02T16:56:22.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "d0a40835-148c-4ae1-ab07-b5a7077938f0", "author": "Tatiana Werlinger", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiJovnzdUyD0YdA67tEoRnOMDv9YvyfyMALT9a_7ipLpykxg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great experience! Professional service. Clean units and offers storage defender which is an awesome security system that notifies you via text when your unit has been breached. Very happy!", "date": "2022-08-13T16:31:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Tatiana thank you so much for recognizing what a great property Royal Oaks is and the extra level of security that Storage Defender provides we appreciate your business!", "replyDate": "2022-09-02T16:56:22.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "e2b8e05d-a4eb-49c8-8fe0-42cfc4ac796c", "author": "Maria McC", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFYWv_SoDm1BdBcsb6v_sTNQfkkaT2-tn-Eu97PH_0lK3dMnwaNg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Excellent customer service. Matt is amazing", "date": "2022-07-16T18:55:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Maria, Thank you for taking the time to provide us with a review of your experience. We're pleased to hear that Matt made your experience excellent and we look forward to seeing you again soon!", "replyDate": "2022-09-02T16:56:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "c5712001-89cb-4bd0-90ce-76ad87684fbd", "author": "Michael McCarthy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqWIeXbErFGur2UFl2ZFdOG9B1d1KdxPo_HQ5t82YLVwFn_A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great customer service keeps me coming back here. Been a loyal customer for years! The climate control, safety, and personable atmosphere are hard to find. Matt is a great manager, will work with you!\n\nIf you need storage solutions, this is your place", "date": "2022-07-15T18:46:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Michael thank you so much for the review and your recognition of a terrific property that leases smart units and provides a level of customer service and security unmatched in your market. We appreciate your business!", "replyDate": "2022-09-02T16:56:22.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "f4a7240b-ae07-4f70-b7aa-78cc3b99f48c", "author": "Emilio Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCLPs4mDHOxa4M4mderK4JjpyyRbTHW0PtEQ9NmUA7JXvsK9VtEg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-07-10T15:29:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Emilio thank you for taking the time to recognize the team and Property we appreciate your business!", "replyDate": "2022-09-02T16:56:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "a0c74017-0f14-49ea-9d6a-3becb68ed0c2", "author": "Accion Social Venezuela", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3pQG5mTHbXjZDqKMwSqEUG59kkPaXO6uRIxGmK0t9sh3icWc=s64-c-rp-mo-br100", "rating": 5, "text": "Matt is the best. He is always helpful and happy to see us. Great place and definitely recommend..", "date": "2022-06-26T17:59:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Accion, it's wonderful to hear Matt provides such a wonderful experience. We take pride in giving our customers top notch service and are thrilled for your reccomendation. Thanks so much for leaving us a review!", "replyDate": "2022-09-02T16:56:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "aba8a187-9d11-4e90-a18d-825da1d482d3", "author": "Joselin Andrade", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8TBRCwse0-QCmVCGqV1IKH9kGiOAgIs7sGiqlC_UXc3ID0g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-11-07T13:17:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Joselin, We appreciate the high star review. Here at Right Move Storage Royal Oaks, we work hard to provide all of our tenants and guests with problem-free self-storage, and we hope you'll call on us for all of your storage needs.", "replyDate": "2022-09-02T16:56:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "bdcc0a97-eeff-4a0d-b3f7-2b8ba5bab054", "author": "Ysbeth Carolina Lopez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyd_glvEyjQSmQofka5y2ICmifP4HznYP9JOz1wokmlFK0QKt-sg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-10-10T17:12:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Ysbeth, We appreciate the high star rating. Here at Right Move Storage Royal Oaks, we strive to provide all of our tenants and guests with a problem-free storage experience. We're glad you enjoyed our service and hope you'll call on us for all of your storage needs.", "replyDate": "2022-09-02T16:56:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "0ee5c37a-ee39-46a7-a6da-abf133533537", "author": "Teresita Atkins", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzrXxDcY67kdeRKXnOVznC1NDxaUep3Z-E6HJaXL1Pofm15Q=s64-c-rp-mo-br100", "rating": 5, "text": "Nice and clean! Great prices too!", "date": "2021-06-09T00:28:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Teresita, Thanks so much for the review. Here at Right Move Storage Royal Oaks, we work hard to provide all of our tenants and guests with a positive storage experience. We're glad that you enjoyed our service and hope that you'll reach out to us for all of your storage needs.", "replyDate": "2021-09-02T16:56:22.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "7611ffca-72dc-4549-9dbf-4b4686079d11", "author": "Liliana Soto", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvtcWtwq3eJiLujeg0BLbl-e78l-j5HuDqVf1ZhyP45pS7gGNM=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2020-10-15T15:42:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Liliana, Thanks for the high star rating. Right Move Storage Royal Oaks works hard to give all of our tenants and guests a hassle-free storage experience and it looks like we met the mark for you. Have a great day!", "replyDate": "2021-09-02T16:56:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "12043dc5-a675-4d74-9d4a-4fc598c8d018", "author": "Yolanda Gunner", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrk1e4xul9ZMsbyaHr6N4D5Tyze7e9yFMv8rSPMpr6aj-QJX3HyA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2020-07-22T19:03:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Yolanda, Thank you so much for the high star rating. Here at Right Move Storage Royal Oaks, we work hard to provide top notch service, and it looks like we met the mark for you. Have a great day, and always feel free to call us with any questions.", "replyDate": "2020-09-02T16:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "4ad5b964-5b4e-45f9-b10a-3cc58d093e83", "author": "Dionisia Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1xUMPyg3ConQgo7L4oj3Dn16sAraC07joY3ME0R41K33tatXIbw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2020-07-12T23:07:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Dionisia, Thank you so much for the high star rating. Here at Right Move Storage Royal Oaks, we strive to give all of our tenants and guests a positive experience, and it looks like we met the mark for you. Thanks again, and come back and see us again soon!", "replyDate": "2020-09-02T16:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "e3aca1ce-c194-4df8-b3ee-04ddc7763933", "author": "Darrell Brewer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIL9spPNZ89o6kTEQwPmThr-aQgCSt24tnxSEwUfkI7cxVkRA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-06-19T02:18:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Darrell, Thank you for the high star rating. Here at Right Move Storage Royal Oaks, we work hard to give all of our tenants and visitors a problem-free storage experience, and it looks like we met the mark for you! Have and great day, and come back and see us again soon.", "replyDate": "2020-09-02T16:56:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "9f5776aa-076b-4d84-b16a-e2489957c3a7", "author": "CIN Houston", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdlSKGvKHS1YOSOwjvDRYR2mh3oKnLrzTT5UTz_rD0Fvuk0ShD=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "clean well lit. Manager informed and very professional. this place cares about their business.", "date": "2019-11-11T13:49:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your review and feedback our team at Royal Oaks makes every effort to provide the best storage experience in our market and we definitely appreciate your recognition and business!", "replyDate": "2022-09-02T16:56:24.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "20e43bc0-95dd-41aa-8240-eb00bcaf9061", "author": "Sade Yvette", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8lNJzswSDQ0y4JqsHOiueEphuVcroIANWLBgHau_SDCeOm66ZGw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Leslie helped us getting the correct size storage we needed and you really can't beat the price! She was so friendly and very patient and really made us feel at ease. The storage facility is super clean, climate controlled, and clean restrooms. The parking lot has a security employee that drives around frequently. If you need a storage unit this is the place to go. Extremely satisfied with the space and customer service.", "date": "2019-06-14T21:43:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the great review! The team here at Royal Oaks Storage is thrilled to receive such positive feedback, and we're proud to be one of the best storage facilities in . Would you mind sharing with your friends who are in need of self-storage? We’d love to continue providing great service to awesome customers like you.", "replyDate": "2019-09-02T16:56:24.000Z", "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "87d4aced-3a97-43d8-a073-bc6bbcef7bc5", "author": "Mirtha Rogers", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtmunD9sLxr9DF5MNul2wQnB-xikPCQBGvhFFOxvdLwmboTA=s64-c-rp-mo-br100", "rating": 5, "text": "What a hidden blessing we found in Right Move Self Storage. Ms Leslie is an angel who met us and blessed us to get in this heavenly storage. It's a clean, beautiful and a great location. Come get your blessing.", "date": "2019-05-19T03:46:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Mirtha, We truly appreciate such a heartfelt review. Thank you for taking the time to share your experience with us. We are so lucky to have customers like you. Come back and see us again soon.", "replyDate": "2019-09-02T16:56:24.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" } ] }