{
  "summary": {
    "average": 3.9,
    "total": 7,
    "distribution": {
      "1": 2,
      "2": 0,
      "3": 0,
      "4": 0,
      "5": 5
    }
  },
  "reviews": [
    {
      "id": "9c204d72-afb2-4e4f-94bd-2a615a38bb89",
      "author": "Lindsay",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvzpN9IE3Hz_Ey_3-YmrOBIivWTdpU1JXivRs0N-qiE3ZmIp_yMA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "These storage units are super nice! They are climate controlled, locked entrance and locked unit work with an app on your phone which makes it super easy to access, plus added security. They even have carts at the entrance to put you things on and roll to your unit. Melinda was super sweet, and helpful💕 Would def recommend!!",
      "date": "2026-06-21T00:32:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much, Lindsay, for your kind words and positive feedback! We are thrilled to hear that you found our storage units to be super nice and convenient. We take pride in providing a secure and user-friendly experience for our customers, and we're glad to hear that you appreciated the climate control, app access, and added security features. We will be sure to pass along your compliments to Melinda for her sweet and helpful service. Thank you for recommending us, and we look forward to serving you again in the future! 🌟",
      "replyDate": "2026-07-02T16:56:16.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6993abb2-f098-4bd2-bfdc-eb0b974fa205",
      "author": "Marcus Smoot",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWl92mYiehP-hyxRm64SDSHSEquKZE6zj2f8kjZ5gFB4iWXPYz1=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We love storing here. Great location, pest free and clean",
      "date": "2026-05-22T20:20:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for choosing Right Move Storage - Kilgore North! We appreciate your feedback about our clean, pest-free facility and great location.",
      "replyDate": "2026-06-02T16:56:16.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0a11e259-c072-4745-9e5e-7cc8ac20aa60",
      "author": "Kinley Ben",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmnR2dgnb7djCWItQ0I9g2ZGAdISTaVFMmvSakU2EWVeNcckI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Ashley was very helpful and made the process super easy! Looking forward to using their services!",
      "date": "2026-04-25T21:35:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Kinley! We're delighted to hear that Ashley was able to assist you and make the process easy for you. We appreciate your feedback and are excited to continue providing you with excellent service. If you have any questions or need further assistance, feel free to reach out. We look forward to working with you again!",
      "replyDate": "2026-06-02T16:56:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0d9f90fb-01aa-41b3-a455-1fddb88dec73",
      "author": "Sammy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaBWsuoTUv-sm-6wWeCz02ja6DotpJsO3ZfXg2H0IoGcYtA7mO=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The manager Nicole was very helpful, kind and thorough. The units are nice and well kept. Will use them in the future.",
      "date": "2025-12-14T17:57:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Sammy! We're thrilled to hear that you had a great experience with our manager, Nicole, and that you found our units to be nice and well-kept. We strive to provide top-notch service and a friendly environment for all our customers. We look forward to assisting you in the future! If you have any questions or need further assistance, feel free to reach out to us.",
      "replyDate": "2026-05-02T16:56:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "437af705-213b-470b-b6e8-700372bebce7",
      "author": "Trinity Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEpq-zs7lsoNQZICeBxN8M8AwKz7G1Ak9u_iEvcVT6KzQVxg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I was having issues with my unit, contacted the manager several times and nothing was getting resolved until today. I want to thank Grace and Misty for helping me and being very nice and informative.",
      "date": "2024-08-09T21:04:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Trinity, for giving us the opportunity to take care of your challenge and ensure you have the best storage experience you were very gracious with your kind word, and we appreciate your business please always feel free to reach out if we can be of further assistance!",
      "replyDate": "2024-09-02T16:56:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    }
  ]
}