{
  "summary": {
    "average": 4.5,
    "total": 11,
    "distribution": {
      "1": 1,
      "2": 0,
      "3": 0,
      "4": 1,
      "5": 9
    }
  },
  "reviews": [
    {
      "id": "d60a1764-a382-41f1-9450-016288aa9a53",
      "author": "Diane Hutchison",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXy5eYGFahVSSMAF3E5DLT1QeQQdMTA2AKcKkgtY2VqNqRNFZaK=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everything was done over the phone, ease and availability were great",
      "date": "2026-06-05T11:47:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "546a164b-fe0b-40b2-a2ae-e0512c1c05c0",
      "author": "Michael Boaz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYz2MXlVZxgGQuZnUCc3Z2Wyron_G9cfBG3cetKB8_G5Hq4rKH=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendliest, accommodating, people, I have had the pleasure of dealing with.",
      "date": "2026-05-22T02:04:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a33ac3b3-8b15-430d-96a7-85cfee512b7d",
      "author": "Shea Roberts",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF1Xb6yLhOz6VJ1eRd5zNNkL1joJhbcn7d1susL57WOLR42Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nikki Bailey is a star! She is an absolute pleasure to work with.",
      "date": "2026-05-16T02:00:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are grateful for your kind words about Nikki Bailey! She truly is a star.",
      "replyDate": "2026-06-02T16:58:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e380efbe-ba1c-4d1d-b7ee-17d9f7951a3c",
      "author": "Buffy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUZDr3hYQW2JLQN74tTTKA1s_7EzsioR9buQYf4QQMGUNAXg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I'm very happy for the service you have given me and I have been able to get done with the things that I had to do with the move that I have been able to complete with the help you have given me and I have completed the move and I don't have any thing left in the storage unit and I am not going to have to use it because I have moved in to the new place I have to live in now",
      "date": "2026-04-19T10:18:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Buffy! We are thrilled to hear that you had a great experience with our service and that we were able to help you smoothly complete your move. If you ever need assistance in the future, please don't hesitate to reach out. We wish you all the best in your new home!",
      "replyDate": "2026-05-02T16:58:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b91ddd7c-6bc3-4a11-beaa-0541b41b3424",
      "author": "Jennifer Hughes",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVA0kDfTcsr3cpmZS1_uBa_HuJSiaMgdAL0Qu3Aqt1RbWzI3WJ5=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great management, friendly service! Wonderful experience!",
      "date": "2026-01-19T17:05:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your kind words, Jennifer! We are thrilled to hear that you had a wonderful experience with us. Our team is dedicated to providing friendly and helpful service, and we're glad to know that it made a difference for you. If you have any other feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support!",
      "replyDate": "2026-04-02T16:58:05.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e369e385-898c-4460-af96-b0d73ed98052",
      "author": "Gerald Willis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzQeF79zIqX7zr7nPYmn2ApeugwOKtnjva_jwXG2YFgIEow1Qc=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I like it it's really nice",
      "date": "2025-12-20T21:56:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much, Gerald Willis! We're thrilled to hear that you find our service really nice. If you have any questions or need assistance in the future, feel free to reach out to us. We're always here to help. Have a wonderful day!",
      "replyDate": "2026-05-02T16:58:05.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5ea80e53-5b6b-4578-8a99-751f9b9ff199",
      "author": "Shannon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJngYosBbEKpXIDgAUESWpfJED4fwpgFR5plt8-_Kpgov089w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-10-19T17:53:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ae22c91d-8a5f-4665-aa4e-ddeee77dff2b",
      "author": "Laci Watkins",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWC-Nsl_2m0eaGufNZqWSCLVYgeXOr4o5HxXi4ocZM_nEdfWKZ63Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best storage unit in the lumberton area. Great customer service provided by the property manager! She was beyond helpful and provided an overall nice experience. I highly recommend!",
      "date": "2024-10-10T21:29:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cc633459-3e5e-4abd-848c-1da58d07f90a",
      "author": "timothy pessink",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDAGv8E1Z0BJw35VAyVYTkOS4QB15gA6uaeb0ErgwwU2Z0Z9hd=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2023-08-07T22:30:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "73275a2b-01dc-4b60-96f0-00093f23b9e1",
      "author": "C. Ledford",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ53OzeylhoskQHr5rt7pYTzaBSPUeXgJsis9963-zlt1ypng=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-03-30T22:20:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    }
  ]
}