{ "summary": { "average": 4.8, "total": 69, "distribution": { "1": 0, "2": 0, "3": 4, "4": 4, "5": 61 } }, "reviews": [ { "id": "fb17082a-6306-473a-993c-f6542e53e008", "author": "bertha navarro", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUw29d5uTfh6Xbzb9KGxyAw40IjBc1AiTeb8AgEQZxRyPxLmZrb=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-06-19T20:05:25.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "265c700a-c7a5-4f33-a1ee-b877ccaf62f5", "author": "Ehsan jan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9oVWSsSH__lDrj5zPh1F5v-fquO0OxeH1suQivTIIbZjhbJ58=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-12-29T02:39:57.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "67c1896f-397d-4677-9395-49425e944417", "author": "Fortino Angel", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFPPrrJnhmCrOslvNMPjInwpSWYI8flzgXAVo7icpoKrxcM8E=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-08-12T02:03:37.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f04d63d1-b57f-446f-b5ff-60963717f2c4", "author": "Melinda Kent", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeLBAQdmaP-hpVGVzbt8XRW4APGNuUaY1ON_0CZrgsz3kY8BzZ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great place! This is a rare find..the staff is professional, friendly and always helpful. The rental unit was easy to access, plus the property is well maintained. A really good bargain for storage. Thanks so much!", "date": "2025-08-09T11:22:37.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "78d47312-9563-4a1d-b3d8-80e744acb236", "author": "Jessica Acosta", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2IAm5YEwBGEIfwzB0bLKPiHOjbqQ7sDGDBZGoIs3tZGuVBQ=s64-c-rp-mo-br100", "rating": 5, "text": "I was in need of a storage with climate and found on available here! I was able to do everything online very easy and simple! Sheila was very kind and friendly to explain step by step and answer all my questions!", "date": "2025-07-16T03:45:42.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "dc10b8c6-0d5d-4464-87cd-9d5f3d4f4b00", "author": "Sheila Pursifull", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYs1pvOTPtxvN2nT19vCv6WyVuhJZPx5IIKUK5H_yk6bhDKA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very friendly staff. Very clean property. 👌 no problems. Parking free", "date": "2025-07-14T18:22:53.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "04693683-d785-4c0c-9b9b-ba9e88f8a799", "author": "Diaz vasuez Law servise", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSIvezWHMQ2QU1y2JXpUetXhTYTWmk3MAQMCUU46p20MQOQW27=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-18T12:10:40.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c1d8eb7f-da13-493f-ae5f-7d8c3dc2a95b", "author": "Robert Parker", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIegQKthgjc5qa3GW2YLQFVnix_qDwuxv_MQSUIXsvisFfO1Yte=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great company to store your belongings", "date": "2025-02-13T20:08:35.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3a54102a-c834-4a70-9b95-5617035331cc", "author": "Joseph Hall", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIG-H4OOl6JRl3igtsGammh97zot-9fvaiFHMgg1pNWTMSPlQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-09-16T13:00:33.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "acb91cf1-dbb4-4b9a-9b20-2d9c5fa140c9", "author": "Mia Horstman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUg6aHZ-zgZknpyOp254rRcV-VpYXRaVKkc-xdPHmVntQTWGucQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Mrs. Sheila, Is the best mgr. I have been storing my stuff at their facility for 3 years and I have never had a problem. I never worried about my mom's furniture EVER because I knew it was safe .", "date": "2023-07-31T16:50:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "8e493f95-ab8b-4fe1-b908-c864a87e3ee6", "author": "Dazzmine Addison", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiiyUFLXpM4b7nsJYzWDVvl6RoebzlInoq8uklRL6w5lVyU24_=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-03-05T21:20:44.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "532ad0bf-e271-4234-bf28-eb5ae333191c", "author": "Philip Miller", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1jEpQtEeU_yNXHp2OB498nXsw1-fc_0hOuOjHYqUnzIHOvA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-03-02T16:24:08.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4a20ae32-9496-486c-98bc-e1af921397d0", "author": "Rikus Goodell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyvhhMKgj9jUoYshCA2ypZkF__Op6Mx8zuxaPoE794CrJqEw=s64-c-rp-mo-br100", "rating": 5, "text": "I started storing some items here in 2017 while recovering from a flood, and I ended up keeping the unit for over five years. Sheila has always been really friendly and helpful for me, and it's nice to have someone like her in charge of the place. In my opinion, this is a great location to store things even if you're not in Brookshire because you can get a much better price per square foot than a lot of the facilities around the Katy area, and it's easy to get to. I recommend it completely.", "date": "2023-02-13T16:00:43.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "f669c776-9fc1-4e63-b62b-f487326923fe", "author": "PHOENIX NORTH", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVm3WFjg17s2Vdwb-Kt40JvDGXB5oLSbzy0HzchFkduRYyA2thJ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "AWESOME CUSTOMER SERVICE!!", "date": "2022-09-15T21:01:06.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "fbe109fc-c4b3-4893-ac3a-bcb1b731a711", "author": "Richard Howe", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLS9NHtXSgn5pto7Pz03rYLYO684af9PjE1J6AZhFR8b0GUgw=s64-c-rp-mo-br100", "rating": 5, "text": "Great location for anyone in Katy and surrounding areas. Storage at a fair price with great service. The units are clean and well maintained and you get 24hr access to your stuff. Whenever there were billing problems (like a card expiring), they call to sort it out straight away, which was great.", "date": "2022-09-04T12:55:37.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive" }, { "id": "61c9fd01-0397-4fb1-8549-a5b54e84aad7", "author": "Vicky Spence", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUR2zJlgoabzOjm0g9UGwAYzlzVCywYzxh58GHyV3VAF8h_MjI=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-07-22T21:48:28.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0e0f4118-b282-4ede-b11f-e6ff84c51856", "author": "Jason Poppy", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXw2rh06IVjVmXHCg3VyV-Dsr-7OGChFIR4HPzRx0LoeN9N0iS3Kg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-04-17T05:04:43.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0e13303a-c900-4a2d-b4ee-1413ab8d8552", "author": "S White", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuHBGQ9VouvySCTPFAOKcMeuDAaWMgvSZ4iDb83MBYkzh5V5Qp=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-09-22T15:17:29.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "fa8a431e-e1c8-42e7-9777-ca673337ee68", "author": "Janet Sasnett", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUStMsxcAhZFjFl7f7MwM4uVgv3RKkSDKTdSbIiQ9zJdNt5NaG1sg=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2021-06-10T23:30:26.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4dfabe6d-f342-45bf-91c1-0f3b78938911", "author": "Candi Conklin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK17SYZPJTnSV84W5ZzHDEI3P1oIkfNcp26HN4eAKnmbgxOqw=s64-c-rp-mo-br100", "rating": 5, "text": "PROPERTY MANAGER, SHEILA WAS VERY UNDERSTANDING, CARING, HELPFUL. I HIGHLY RECOMMEND THEM.", "date": "2021-05-04T03:04:18.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e146e4a8-4f14-42a7-939d-6a687b242290", "author": "Dixon Matthews", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVw0-9DSoTsjmuMjUMiK6xMUPNeng-A6q15VtdxX2BqJX_AXaE=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Clean, orderly and proper. No issues! Seriously what else do you need to know? All the staff is friendly and there is never an issue with your storage space. I wish all storage places were this convenient.", "date": "2021-01-19T00:48:43.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "7ac1b836-1807-4a5e-9c35-553644bbe203", "author": "Christle Sampson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsstn4cdKk2zB4SWix9r_iqaxqcDLF-v49Q87GktfTRZ-h7Q=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2020-11-08T01:01:27.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "14dc8d4b-708b-47a1-86cb-0af3e0801236", "author": "Patrick Bardwell", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGMtFmC4biCmVjhzI3WYEBIezkgTqxmPODpCaXqAyw1f32GV8-=s64-c-rp-mo-br100", "rating": 5, "text": "The site manager is friendly and very helpful. I had no issues with access into the clean and well maintained facility. Thank you", "date": "2020-09-14T15:45:10.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "04f9227a-0279-40e9-b5dd-9f93ae4dcc30", "author": "CH Brown", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpq2z81ymz8wMnltiV7z_M6yBTc4qP0LoJ2QhR2P0U9zag2A=s64-c-rp-mo-br100", "rating": 5, "text": "This place was a great find. Lower prices than any others I found in the area. Plus it's nice to drive right up to your unit and not have to contend with elevators or stairs. Nice friendly staff, too.", "date": "2020-05-04T18:55:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "53d66a99-4d02-4161-9eb3-f76fba7dc828", "author": "AnnMarie", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-qlBh1Ngq9ZycMZjFHJGOv5-k8JqnLo7QP3IDu3Iz0rEUtYRn1g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Property manager is very nice and extremely helpful!", "date": "2020-02-28T22:13:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e7c796bb-98fa-46a6-8b76-a4617b3477c7", "author": "Amanda Dicks", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKX1N_e4xHs0STm4T6RU1L90kjYZ2M0k45YKDDwBneJpUXubA=s64-c-rp-mo-br100", "rating": 5, "text": "Good location, clean space, amazing customer service.", "date": "2019-11-28T20:25:52.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "b528dcb2-1641-4f1e-bbaf-26d1437103f7", "author": "Magaly Trevino", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBiqfjmFpwh3glQ-PcEh-fRuF23InZ_h9J3B09ajCaq1krtg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The staff at Royal Storage is very friendly and professional. They are helpful and do not play the same games that other self storage operators use. Specifically, they don't use teaser rates to get you in the door and then continually raise rates.", "date": "2019-11-14T22:35:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you we work hard to take care of our tenants.", "replyDate": "2020-09-02T16:54:08.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "29069673-81af-48cd-a72b-88c3e9777551", "author": "Margie Green (ESister1)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5DE5ABcA1RhWGf5BqUFZinihl-62_OoRHwrQBYBFX1bpwXNL90g=s64-c-rp-mo-br100", "rating": 5, "text": "Royal Storage in Brookshire offers a lot of value for the price. Full time, onsite management, with security fencing and access gate. I find that it is the best value in the area. I recommend it to my family and friends.", "date": "2019-11-07T21:12:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price", "access", "security" ], "sentiment": "positive" }, { "id": "136a7f61-8e05-48aa-9ba5-3a6b6d02006a", "author": "Rae Blaze", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKeukz0IZlP1Gk6xOE8MAr6mCQFJQn4GSW-nT00uK2y245zs3e=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-10-04T17:41:49.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d29dd027-1ff2-42c2-9ee6-c1d19f729659", "author": "Kathy Jordan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOFND6lW6FDBR0AgYEZiBftXcocPfXUU39bx46eeyldrkQIcmZ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "They help you as much as they can and there friendly awseome place.", "date": "2019-09-30T01:55:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "924510a2-ccbb-4777-bd5b-a46aeeec2c08", "author": "Surayya Donham", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhRLv331d8ZMd_Drik2glrXutbm6ztyg_whq2OEg5GbeQz-KV0Vw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2019-07-22T04:12:50.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "eaf0fb29-102f-4a53-bdd9-c1bd57fd88d1", "author": "Elaine Vickers.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkPcRq3-nOc319jFNuG_LhZsaiXAoWHSeZxjDiIrbwCv5ogak=s64-c-rp-mo-br100", "rating": 5, "text": "Shiela was great! We sold our house quicker than expected and had to move and store our belongings fast. Shiela worked with us to get just what we needed. She also worked with us when we moved into our new home.\nThanks!!!", "date": "2019-02-05T02:09:22.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6df44cd0-884b-4b80-9894-66b9de70c5e3", "author": "Randy Parker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXafjwxIbCuZ1ssnWu71P4IN_zOs6bfntkvCraL-DHBXb-HPMkiwA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-01-26T02:44:07.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "b7d4cb6c-fad3-48f8-acec-53eaf96e85dd", "author": "Bob Ward", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH9SAEufiF27UeLdaCJhb32I06e91QlDEX9_9mu1On4Tf2dw=s64-c-rp-mo-br100", "rating": 5, "text": "Shiela and the staff are great. Very responsive and reasonably priced!", "date": "2019-01-07T20:19:44.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "8c8e6230-a5d2-41a7-973e-64356f021bed", "author": "Josh Hann", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzZLwieFOGx9DJSyVpVqy-1T4JXA6I2FXxSICpCJqFIRmfRQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2018-11-19T22:58:33.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "15713292-a0f3-4f2c-9dca-82a661c86d40", "author": "djm 59", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjdlWmLImmanFESNxdS2msksXt2m93nT545DmC2EQN_uxGlA=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service, unit clean and good condition, overall highly recommended", "date": "2018-10-23T13:55:36.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "896a5aa8-4705-44a1-95e5-111934080196", "author": "Zella Salter", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFvAEJo_zsLkz3ZV0I0M0oheE8M-3vBg8BOdC_T-VmwzpWVZ8=s64-c-rp-mo-br100", "rating": 4, "text": "Too expensive", "date": "2018-10-20T02:01:29.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "fa26f0a4-8a8d-4b29-9459-885551433209", "author": "Debbie Farrell", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVco_jMmZ-0Z-RBavtDPJBEgZm1_EWMMGbIfKkY1HngFU_1cdKWEg=s64-c-rp-mo-br100", "rating": 5, "text": "Super clean and well maintained facility! The manager is always available, on site, eager to assist with a great attitude. I’d give her a 10 star!", "date": "2018-10-14T15:22:33.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "645e144d-5d91-4053-af17-861f3bafdcdd", "author": "Becky Jackson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdoBaLBNIwOwZXk5sPVt0GO-fkK4CoPmdK8QwUVDL-a61HUnMgxg=s64-c-rp-mo-br100", "rating": 5, "text": "-1 The property manager explained everything very well.\n\n-2 The buildings are in great condition and very clean!! There’s no problem at all!", "date": "2018-10-11T20:05:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much.", "replyDate": "2019-09-02T16:54:10.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "df171c28-a5c1-4006-bc07-00b704d31d34", "author": "Joe Chavez Jr", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5xMltUliYbmAWLk0b6p7uwNcapY-UEFL1GyvVPwhqBKCd9eUf5w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2018-08-15T13:45:03.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5ff9cf89-61f4-451e-9eb5-762d1f11810c", "author": "Dawn Kennedy-Oswalt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvOO8ud61IEoSiK-YjRHskoNt6fWVLF7DqYbaD8ryAKJWICQiv=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great person helps alot", "date": "2018-06-22T22:05:21.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2a66c7f7-8e7e-4fb8-9f8b-fdd6ebe41dc1", "author": "ginger hickson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUimc5GWl9t3tu6jHJyzRbW2c8f6xJDsi7uk824gURf6V3J-8HA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Lady nice here", "date": "2018-06-14T22:20:49.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "487eed58-45f8-479f-9eb9-35f59032504f", "author": "James Levassar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITA8tDRGJwm_3pojfdKnoZ_mVbnAlm7kzOm6BjRTG72YdaXA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Good people. Sheila manages the properties well.", "date": "2018-05-22T18:42:07.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e7a725a7-28cc-4b2d-b7cc-96c0be6412ac", "author": "Sandra Green", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIStfxWZ_UQ4sK1IQaxC0UV5kOGkZuawpDiL4cQcECtAD91kw=s64-c-rp-mo-br100", "rating": 5, "text": "Great place to store your goods, been there for years now.", "date": "2018-05-20T18:30:35.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "399bb752-bc3b-4257-a807-4299e3516065", "author": "Jose Martinez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxHjyetBga35MAI16-A_GckYVh28vBoW8soEpAWp8itInLYQ=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly Staff, great experience", "date": "2018-03-17T15:07:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6b355ba8-3ccb-4ec7-8085-189438c06cd7", "author": "Ratna Hannu", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeKW_36dNDUOtF4-brlUffMoDo6xg0JSODttp-UC2_1YVRegrf=s64-c-rp-mo-br100", "rating": 5, "text": "Sheila Purseisful of Royal Storage was professional and courteous when we rented a space at their Pattison location. After giving a tour of the property she went out of her way to explain in great detail how the rental and payment process worked. I highly recommend her and her two properties for anybody who is thinking of renting storage space in the Pattison/ Brookshire of Texas.", "date": "2018-03-08T06:29:35.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "72d6954e-1a61-4365-872e-f020188b9a20", "author": "Sarah Stone", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBkZ_6p9K0Mv6zKbr5-QtBzOREvHg9HrMc8vePxGUBgN3YqAeJzQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2018-02-18T12:43:15.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d6536e01-ea0f-4090-9163-ef865d691818", "author": "Becky O'Connell", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYlUYf0nTDkcZ_YoVdqXXng8dZf11BOKoHbK3E6PkDu1dUVORO=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great Manager, extremely nice and very helpful, thank you.", "date": "2018-01-30T20:25:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words. Our Property Manager has true pride in her facility and values customer service.", "replyDate": "2018-09-02T16:54:10.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c21ea3e6-85ba-41b5-be5c-ca9c93a5ddd1", "author": "William Nergenah", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0ZO-pg7W5lgZhN4W3ZJsqQ1eDhRpIu9xtE6ozEVBQQNjCHA=s64-c-rp-mo-br100", "rating": 5, "text": "great service", "date": "2017-11-21T14:31:56.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "caf7a01c-9fb9-424d-8fa9-a0987285aef7", "author": "Denyse Reinhard", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5gKN1Bvqo8dV4_ofbjZbIN2V8PZ7CnmZds4r67ans9u56CirInw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Rented from Sheila,she was great at answering all questions and explaining everything on the paper,I would definitely recommend this storage facility", "date": "2017-09-14T16:03:29.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0211a5a5-ed91-4f12-bb68-0255f46f323c", "author": "Bradley Renfrow - Allen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJt5wzJcT3REdgK_F-jETIKzyzgeTyq2x-LkXGicSsmZZU2HQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Easy access", "date": "2017-06-06T14:10:01.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "388f46c3-751f-438d-9342-38da38bcc370", "author": "Michael Marron", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeTdQ4FQ5ZRjl5FRSFkzPgodYKa_Bm1Ek8FqUsZvvbsiOt-A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I had to quickly get a storage unit on Saturday and Sheila made it very easy to get into my unit. Best price in the Katy / Brookshire area! Thanks for your service!", "date": "2017-05-21T13:22:49.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "cababd2a-8305-43fe-9a72-1664d6108176", "author": "Kaylin Edmonds", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKBPvrGj1HYCIlUFNd3FDAfPwHWAp4nxtecojJXt0cCPXecoAxZg=s64-c-rp-mo-br100", "rating": 5, "text": "AMAZING customer service!! Sheila helped me understand everything that I needed and took me step by step through the process of getting my storage unit. She helped me through the phone and when I came. I enjoyed my experience here!!", "date": "2017-05-01T19:39:01.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2d3b3a83-03be-4c0d-b956-939c216d08ab", "author": "Montray Davis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXe1nYAimeUxewN7CxExqGSBdgJrMCXed4HvBpBGJTWehLUP0SNUQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great job well done!!!! Need a place asap had it in 4 mins...", "date": "2017-04-12T15:38:44.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e58b94d9-f7c5-4d0e-8623-8005112ba86b", "author": "Jean-Marie Jones", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCMtxG1uKc8Y4nNT95uHQhCD6dy2vRhlNngzJLZdLmAzMqjamM=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent experience, Sheila was very friendly and helpful. I am a return customer because of Sheila, always there, answers my questions and calls.\nGreat prices, too!", "date": "2017-04-05T15:39:32.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "fda19d4d-8c69-485d-9730-06b4de533189", "author": "Alejandro Olivo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6H2wSTnoMrv-w1vn85upBhArqKxLZy2Kw6M7HtPNFfT-xqg=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent customer service. Very clean and well ran.", "date": "2017-02-26T19:23:27.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "ecc1e84f-83b5-4460-b2a7-ed74f1125a9d", "author": "Michele Blackwell-Moore", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxbb4I1rNdOjlzd-JZyCTGdU09ylY5mX-2NB6hHO2yEv225KJj=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Shelia is the absolute best! She knows the laws and the ins and outs of the storage business, very professional and compasionate. The price is so good, a 10x20 else where was $225 I got one with the royal storage of Pattison for $105! Amazing price, clean unit and easy access, and great customer service!!", "date": "2017-02-21T22:18:20.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "access" ], "sentiment": "positive" }, { "id": "764fc69e-bd8e-487c-ab20-16b309082504", "author": "Nickolas Raterman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnCzmKEGtlyEIE-ROUXfKbZaoK1wvz6bd5iMJAZDg-OB0VaULk=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great customer service and very reasonable prices. They returned my initial call within in an hour, and had me signed up for my trailer space in less than 30 minutes. All the terms were clearly explained, and they took the time to walk me to site and give me some tips on how to store the trailer. Well worth the extra bit of driving from Katy.", "date": "2017-02-20T12:29:53.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "d1e0cff5-da40-49de-bf9c-13014d0565be", "author": "Kirk Keever", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI98JM_dU1al0aQqZGawi7ILzzLG2S6pX1NxvAEuvqruo4BcQ=s64-c-rp-mo-br100", "rating": 5, "text": "Property manager Sheila is as professional, knowledgeable and courtesy as anyone I've encountered recently...in any industry.", "date": "2017-02-15T21:26:35.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5a00ee08-c10a-4263-9130-8257bf572439", "author": "sapjlr", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzClX1uVgHGy7TDRwWa5LnXCW6eYa-KTZwEybRG7aNftk2bw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very clean well lit. Curious friendly", "date": "2017-02-12T01:47:45.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "140042cb-d939-4f5d-874b-539b763fd6ca", "author": "Lada Lomax", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGktnu6HVvCQtJdurUt5rXXuWj7ebnnbIRw3bxl__bXhFHWQ=s64-c-rp-mo-br100", "rating": 5, "text": "I moved from Pattison,TX, a little over a year ago and am confident in storing my personal things with Royal Storage. The management is incredible and I feel confident that my things are safe.", "date": "2015-02-19T20:26:45.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price", "security" ], "sentiment": "positive" }, { "id": "36a22785-b57a-4fbc-a585-8cb8c28ea912", "author": "Shena D", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkABmt7oy7aEfdZgzjv3k8_cZcZlywZnOLGetsQDl7C-caCXxjRQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This facility is always clean, well-lit, and great access. The office manager Ms. Sheila is always friendly and works efficiently to address any problem if anything arises. The facility offers a variety of options at affordable rates compared to other facilities. I have stored inside Houston city limits and can't beat the rate, accommodations, or access that Royal Storage offers. Great deals and great staff!", "date": "2015-02-19T19:04:02.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "access" ], "sentiment": "positive" }, { "id": "daad6364-3cf7-4343-b2a8-92bc984d2ae0", "author": "Katy Movers", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYL5aJbnRTiw9Lzm535IPcgAhS_ehlS0yjY-rIhtHCpGLdGv6Y=s64-c-rp-mo-br100", "rating": 5, "text": "Royal Storage of Brookshire & Patttison maintains a secure and clean facility. The Office Manager Ms. Shelia is knowledgeable and efficient. 5 star location with a 5 star staff! Mary Belcik ~ Katy Movers. Inc.", "date": "2015-02-19T18:26:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "a355eebb-5b95-41a2-ad3d-0c4aeffa1cfe", "author": "Brenda Stewart", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPp0EUeevHvhGDz0kz-2FdY9E0LIXkIUGxW6iriEeZT6LpL0Iv_w=s64-c-rp-mo-br100", "rating": 5, "text": "Good morning I give a 5 STAR review to Royal Storage of Brookshire & Pattison for the following reasons Ms.Sheila is an Awesome Office Mgr. she is very professional and very pleasant and always willing to help.The storage faculity property ground is always clean, Ms. Sheila office is always neat and clean she gives 100% customer service when on the telephone and helping you while in the office at the same time.\nAs a parent and Business (Long Haul Enterprise Co.Inc.) it always my pleasure to see Ms. Sheila she helps in many ways in supporting the Students at Royal High School.\nIf anyone is Looking for a Storage Faculity I Recommend Royal Storage of Brookshire & Pattison Location.", "date": "2015-02-19T15:25:20.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "94d9ea5c-210a-4e4e-b242-8a220ccd6f82", "author": "Cindy Waters", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6qCyllgAjwlgTVD5TcdEN_jWvjapFIGAV4TY77Jvh796qNQ=s64-c-rp-mo-br100", "rating": 5, "text": "Have worked with these people for many years and as office manager for a moving company have the opportunity to be in many storage facilities and this one is by for one the best ran and cleanest facilities we work with and Shelia in the Brookshire / Pattison location she goes over and above to accommodate us thank you for your hard work in keeping us and our customers happy.Cindy Waters Rollen Hills Moving and Delivery.", "date": "2015-02-18T18:07:43.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" } ] }