{"summary":{"average":5,"total":99,"distribution":{"1":0,"2":0,"3":0,"4":0,"5":99}},"reviews":[{"id":"42c9150a-7419-4886-909b-dd0ffec7647d","author":"Matthew Buehrle","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI9T5NGPymLcnqinHSgvrvKm9k1yQyDZ2aTZ03KCHQHW6ni=s64-c-rp-mo-br100","rating":5,"text":"The best storage  yard I’ve ever seen. I had a great time being there","date":"2026-10-14T23:50:22.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Matthew, for the great review and for choosing Smart Self Storage for the past year and a half. It was a pleasure having you here, and I truly appreciate your business and support over that time. I’m glad you had such a positive experience with us, and we’d be happy to have you back anytime you need storage again in the future.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-10-15T01:27:01.000Z","tags":[],"sentiment":"positive"},{"id":"4ddc7767-708f-4cb5-9d5d-005e80c9362f","author":"Deb Stelmarski","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU0fI70XzNiGzE6M7JPPrfLXJmFPs9YbsrbKWl-zifmLXGh6hWzMw=s64-c-rp-mo-ba12-br100","rating":5,"text":"I highly recommend Smart Self Storage! From the very beginning, the rental process was incredibly easy, and Steve has been friendly, helpful, and very responsive. The facility itself is immaculate—bright, extremely clean, well maintained, and very secure. It’s clear they take pride in the facility and in providing great customer service.","date":"2026-10-08T00:38:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Deb, for the thoughtful review and recommendation. I really appreciate you taking the time to share your experience. We put a lot of care into keeping the facility clean, bright, secure, and well maintained, so it means a great deal to hear that those things stood out to you. I’m also glad the rental process was easy and that I’ve been able to be helpful along the way. We truly appreciate having you at Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-10-15T01:27:01.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"f9a6e7f6-c616-4e8f-8628-badd28710ab7","author":"Christopher Kern","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUOlMnVCiBkd8NoC_AyblNLOZbZ_E0CAW1k2X5jnzF4bMTikd6e=s64-c-rp-mo-br100","rating":5,"text":"Highly recommend! The facility is so well kept and clean and the owner, Steve is amazing to work with.","date":"2026-10-07T13:43:30.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Christopher, for the great review and recommendation. I really appreciate your kind words. I’m glad I was able to help when your plans changed and make the process easy. Things come up, and I was happy to take care of everything. Thank you again for thinking of Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-10-08T15:27:01.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"9df8f68d-9afd-46cb-9fe4-d033050e5fd9","author":"Andrea Kopkas","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLfJOgl8J8R59OGzr_oi8jXfGKEBkZmeZad01u8phMvQoA1YQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"It was a pleasant experience. Steve, the owner, was very helpful, courteous, and friendly.","date":"2026-10-01T20:07:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Andrea, for the kind review. It was a pleasure meeting you, and I’m glad I could help make your experience a pleasant one. I really appreciate your kind words and am happy you chose Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-10-08T15:27:01.000Z","tags":["staff"],"sentiment":"positive"},{"id":"b007896a-7132-4140-83c5-439045a74e27","author":"Samuel Dorvilien","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVxYwYugOjs-guyuk3V77IQzCXPwol1Q5noy7DeMdKiohFki-Vp=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-10-01T12:56:23.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Samuel, for the 5-star review. We truly appreciate your support and are grateful you chose Smart Self Storage. It was a pleasure having you as a customer, and we’d be happy to help again anytime you need storage in the future.<br><br>Steve, Owner  <br>Smart Self Storage","replyDate":"2026-10-01T15:27:01.000Z","tags":[],"sentiment":"positive"},{"id":"0d09c4b2-3c95-4e98-8d84-2923eaa1ba20","author":"Melvin Andrews","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKDtdutM933MZrvh8a_RsFRmyBymtH9OfTtvXhmsyRrhVutIA=s64-c-rp-mo-br100","rating":5,"text":"Very clean and secure location!","date":"2026-09-23T23:25:58.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Melvin, for the 5-star review. I’m glad you found the facility clean and secure. I really appreciate you choosing Smart Self Storage and trusting us with your belongings.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-09-24T15:27:01.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"c379674e-0227-4452-a0ae-0a7cfadddecb","author":"J Robledo","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJJCGjDgitHufBDzuy21FRY_IFUyc-HKsRmElLv-aUxEiBIDg=s64-c-rp-mo-br100","rating":5,"text":"Excellent service. 100% recommended.\nSteve is very helpful and provides all help and guidance that is needed. Units are in excellent condition with climate control.","date":"2026-09-21T13:38:46.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the wonderful review and recommendation. I’m glad I could help make the process easy and answer your questions along the way. We take a lot of pride in keeping the units in excellent condition and providing a clean, comfortable climate-controlled option. I truly appreciate you choosing Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-10-01T15:27:01.000Z","tags":["staff"],"sentiment":"positive"},{"id":"d12b5397-ed9b-43cd-8468-ee511034c5eb","author":"David Boehm","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUUW01hb8zXrEOFtlA0Hc1KmY-GKhAyz4bFp0O6mRD5yoXg_76oQQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very clean!! very organized!! friendly!!  Extremely maintained !! Extremely Secure!!!","date":"2026-09-15T12:13:02.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, David, for the fantastic review. We really appreciate you noticing the care that goes into keeping the facility clean, organized, well maintained, and secure. I’m also glad you’ve had a friendly experience with us. Your feedback means a lot, and we’re grateful you chose Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-09-15T15:27:01.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"328b97a1-398b-4794-87ad-090cffceb230","author":"Ningguan Li","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXoXx9lgNFpUI5ibp5PZl1W3L4sn9P5HCLKgrhGYw0oot1wz_M=s64-c-rp-mo-br100","rating":5,"text":"Well maintained and good customer service. The rate is locked for a year so you have the peace of mind. Access hour is 6AM-11PM which is way longer than any other places I’ve stored with. Owner Steve is friendly and welcoming. Would recommend this place!","date":"2026-09-08T20:58:42.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Ningguan, for the thoughtful review and recommendation. It was a pleasure meeting you, and I’m glad I could help make your storage experience feel welcoming and easy. I know having convenient access hours, good customer service, and a one-year rate lock can make a big difference. I’m happy the rate lock gave you peace of mind. We truly appreciate you choosing Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-09-15T15:27:01.000Z","tags":["staff","price","access","security"],"sentiment":"positive"},{"id":"706abca2-3c22-435d-9e0c-f68277a01314","author":"Tom Hutchinson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI15-pRXttUZbGeSfQDO6LgEQUVcqlb9xwdxt2IJOV50Xx3RA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-09-03T14:03:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Tom, for the 5-star review. We truly appreciate your support and are grateful you chose Smart Self Storage. It was a pleasure having you as a customer, and please feel free to reach out anytime if we can ever help again in the future.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-09-15T15:27:01.000Z","tags":[],"sentiment":"positive"},{"id":"e7e4b2d8-3f3a-4df3-8e62-c57c1eaf6e95","author":"Kara","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKA4tS2igkcdB5TeHjNbpRIyI1a4d4uKq4ao6qIaueYLj1QmA=s64-c-rp-mo-br100","rating":5,"text":"So far I've been extremely impressed with my experience here. This is my first time renting a storage unit and this has been extremely seamless. It's well lit, clean, safe and well taken care of.","date":"2026-08-12T00:29:25.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Kara, for the wonderful review. I’m so glad your first storage rental experience has been smooth and seamless. We know renting storage for the first time can feel unfamiliar, so it means a lot to hear that the facility feels clean, safe, well-lit, and well cared for. We truly appreciate you choosing Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-08-15T15:27:01.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"c65d7e05-0965-4e8d-a8cb-2337b0d0242f","author":"RAYMOND WHITE","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL3fDNSF74hGh-fGtHaN6X9EwK8AloDl_ty7fMPwOomT-0ARQ=s64-c-rp-mo-br100","rating":5,"text":"Steve is an awesome person. He will work with you  based on your needs. He has gone out of his way on more than one occasion to help me.  The facility is first class.  I would recommend Steve for absolutely ANY of your storage needs. Great man great place. I wouldn’t go anywhere else.","date":"2026-08-10T23:09:21.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Ray for the incredible review. I truly appreciate your kind words and recommendation. I’m glad we’ve been able to work with your storage needs and make things easier for you along the way. We work hard to provide a clean, secure, first-class facility and personal service, so it means a lot to hear that has been your experience.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-08-15T15:27:01.000Z","tags":[],"sentiment":"positive"},{"id":"40c988fc-69c1-460d-ae87-91bdb5033ba1","author":"Stan Friend","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVXG1TZjM5CWh72AwqQNttFWNvXhf-h_iLmzFxf0swW0Iws5LwJ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Hands down the best, cleanest and most user-friendly storage facility I have ever used!  We were in a spot needing to move our furniture and belongings into storage as we had a week between closings.  Steve came through with two regular storage units and one temperature controlled. All 3 clean as a whistle. Thanks for taking a little bit of hassle out of our move!","date":"2026-08-05T22:08:35.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Stan, for the fantastic review. I’m really glad we were able to help during the short window between closings and make the storage part of your move a little easier. We appreciate you trusting us with multiple units, including climate-controlled storage, and it’s great to hear that everything was clean, convenient, and easy to use. Thanks again for choosing Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-08-15T15:27:01.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"4b0926f7-5679-4d12-828c-a377e01a3434","author":"Faruq","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLzwAy2Sz9RJj_9OfR9kKFjU8Fh_3o17WywRKQfnQn1inUsMA=s64-c-rp-mo-br100","rating":5,"text":"Clean and efficient!!","date":"2026-08-04T22:53:00.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Faruq, for the 5-star review. We’re glad to hear you found the facility clean and the process efficient. We truly appreciate you choosing Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-08-15T15:27:01.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"e083f934-e1a1-429a-9847-c69ed20da47d","author":"Colleen B.","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXTJk_UtsAk6mrrqgPCwR3lno0l4ee8ZvkzM4eaZ0sf8A-KPtKM5w=s64-c-rp-mo-br100","rating":5,"text":"What a great experience! Steve was awesome to work with. Unit was immaculate. My entire house was in a climate controlled pull up space for months and I have NO complaints! I looked into many places and very glad I found this! Also in a safe neighborhood.","date":"2026-08-04T00:10:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Colleen, for the wonderful review. I’m so glad you had a great experience and that the climate-controlled drive-up unit worked well for storing your home items for several months. We take a lot of pride in keeping the facility clean, safe, and easy to use, so it means a lot to hear you were happy with your choice after comparing other places. I truly appreciate your kind words and recommendation.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-08-15T15:27:01.000Z","tags":["security"],"sentiment":"positive"},{"id":"8758f097-35a8-4503-9923-b18f6a14d88e","author":"Jan Jajola","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK9hAf-TNIrq8aNxb5pcgTbUzqV3kw5t8QsF6PVF2O4i_IKzw=s64-c-rp-mo-ba12-br100","rating":5,"text":"First time storing with Smart self storage. Steve is a wonderful owner and made it so easy. The facility is immaculate and so well run. The price is more than competitive. Love that it is climate controlled and all our family photos are safe and secure.","date":"2026-08-03T14:47:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Jan, for such a wonderful review. I’m glad your first experience storing with Smart Self Storage has been easy and comfortable. We take a lot of pride in keeping the facility clean, well-run, secure, and competitively priced, so it means a lot to hear that stood out to you. I’m especially glad the climate-controlled space gives you peace of mind for your family photos and belongings.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-08-15T15:27:01.000Z","tags":["price","security"],"sentiment":"positive"},{"id":"bc75a906-3222-4bad-a77c-7060ae45cf61","author":"Mark Kauffman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLGcwH_YRd7V4ygseyXEzYb4e_Q_IxsNSVGY3zs7BtrHoVbAQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Brand new facility! Very clean. The owner is great to work with and will do what it takes to ensure all goes well. I highly recommend this place for your storage needs.\n\nI must add that on a really hot couple of days, Steve gave us cold bottles of water. Couldn't be a nicer guy, that alone is enough to put this facility above all others.\n\nI couldn't give a place a higher recommendation for your storage needs!","date":"2026-07-30T19:07:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Mark, for the great review and recommendation. We’re glad you noticed the cleanliness of the facility and had a smooth experience working with us. We work hard to keep everything clean, easy, and well-managed, and I truly appreciate you choosing Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-07-15T15:27:01.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"f4cce401-18be-4eb7-94b6-a22d79891b56","author":"Elizabeth Thuener","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWMSz4BExqUFAXMLwfQ4vtaVR4LllefbJ9vp1mPuy1V65XUZPn9=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-07-29T16:57:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Elizabeth, for the 5-star review. We truly appreciate your support and are grateful you chose Smart Self Storage. Please feel free to reach out anytime if we can ever help with anything.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-06-15T15:27:01.000Z","tags":[],"sentiment":"positive"},{"id":"9054f820-99cd-4d5a-80c6-bb180c499c5d","author":"Tom Zuchowski","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJz2X9es7UpU-QAl3Jk6wmfg-FwYZk02fX5ZXip6blWxPaysw=s64-c-rp-mo-br100","rating":5,"text":"Very well designed and functional storage facility. Easy in and out and a clean rest room, what more could you need?","date":"2026-07-20T23:21:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Tom, for the great review. We’re glad to hear the design, layout, and easy access have worked well for you. We also appreciate you mentioning the clean restroom and overall functionality of the facility. We work hard to make Smart Self Storage convenient, clean, and easy to use.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-08-15T15:27:01.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"29a69096-c1e2-414b-a3c9-87c77a98bbd9","author":"Kris Hendrock","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU8ot__rEZr9egI2eykw_1X3HgX0WtK74dwNKbuUvusRT9xajE=s64-c-rp-mo-br100","rating":5,"text":"My son moved back home from college and had a few extra items that we have no room for. Smart Self Storage was recommended by my niece and her husband. Everything was done efficiently on line. No need to leave work early to get to the rental office before closing time. We ordered the size we needed, made the payment, received all the codes and unit number and were moved in within hours. Steve is very accessible and easy to work with. We needed a mattress bag and for a small fee, Steve had it in the unit before we even got there. That's service! The place has a good layout and is easy to drive around. The buildings and units are very clean. Yes, I would recommend this place to anyone.","date":"2026-07-16T23:15:07.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Kris, for such a thoughtful review and recommendation. I’m glad the online rental process made everything quick and convenient, especially with your son moving back home from college and needing storage right away. We work hard to make the process easy from start to finish, so it means a lot to hear that you were able to rent, receive your codes, and move in within hours. I’m also happy we could help with the mattress bag before you arrived. We truly appreciate you choosing Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-08-15T15:27:01.000Z","tags":["cleanliness","price","access"],"sentiment":"positive"},{"id":"b9af5357-aa40-4d85-ae6e-ccec22a1f6cd","author":"Alyssa Udrow","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLp64sd8YmyqPdOZ4jo3QirTIxMPYSBdr0QHIWA_F3RYRjZ8w=s64-c-rp-mo-br100","rating":5,"text":"Really great storage unit. Very secure and clean.","date":"2026-07-13T21:18:25.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Alyssa, for the 5-star review. We’re glad to hear you found the facility clean and secure. We work hard to keep Smart Self Storage well-maintained and easy to feel confident using, so your feedback means a lot.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-08-15T15:27:02.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"e8859e45-be8e-4c6b-bde7-b2987701e5c4","author":"Joe Curry","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLOS_jU0mLFfdtxhPuvT5WQ9gqo2WeJnKgAy-XQmk3w1NQIHA=s64-c-rp-mo-br100","rating":5,"text":"Steve is great to work with highly recommend Smart Storage Twinsburg","date":"2026-07-12T13:15:12.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Joe, for the 5-star review and recommendation. I really appreciate your kind words and am glad we could make the storage process easy for you. Thanks again for choosing Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-07-15T15:27:02.000Z","tags":[],"sentiment":"positive"},{"id":"e2e77527-c067-4be0-984f-5067641cd192","author":"Dennis Morgan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKrm9G_xYCAwkhescneZUuvSxNWlXFWmUDnXC8gq5z5WhkjPg=s64-c-rp-mo-ba12-br100","rating":5,"text":"I love the that I can get in and out no problems with the storage unit.","date":"2026-07-11T23:19:44.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much Dennis for the great feedback! We’re glad to hear that easy access is making your storage experience a breeze. We designed the facility with convenience in mind — wide drive aisles, well-lit areas, and secure entry. Appreciate you choosing Smart Self Storage!","replyDate":"2025-11-15T15:27:02.000Z","tags":[],"sentiment":"positive"},{"id":"8258db00-36b0-4a8e-9a29-0eaf4eaa7ff8","author":"Sam Schumacher","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXAK3Fk82nRyI-Pomr73vzd9fK6c_40pMqOdeX9-cTlIr30YGw6=s64-c-rp-mo-br100","rating":5,"text":"Steve and his team made our rental a great experience","date":"2026-07-11T22:24:30.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Sam, for the 5-star review. We’re glad to hear your rental experience was a great one from start to finish. We truly appreciate your business and are happy we could help with your storage needs.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-07-15T15:27:02.000Z","tags":[],"sentiment":"positive"},{"id":"54fc8f8e-c8b4-40e7-8ac3-f701d9459e36","author":"Allison Cambria","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXxAWAgMVmVWXrxCg3QezS_2bMQr9VGLYePU-kTw2T7Ltk9XBI=s64-c-rp-mo-br100","rating":5,"text":"This is the best storage unit you will find! Steve the owner is incredible! Very flexible, rates are affordable, and the units are wonderful!!very clean, new, and safe! I highly recommend this place if you are looking for a storage unit!! A++","date":"2026-07-04T20:41:56.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Allison, for such a thoughtful review. I’m so glad to hear you’ve had a great experience and that the cleanliness, safety, pricing, and overall condition of the units stood out to you. Your recommendation means a lot, and we’re happy to have you at Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-07-15T15:27:02.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"720938f9-d547-4735-a267-6dba21892dbd","author":"Chad Davis","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKgxB5z2unDfq7dhwYLkn6p4K9SukiCA1pKXHQzFkf4tx1k2w=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-06-28T12:05:32.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Chad, for the 5-star review. We truly appreciate your support and are grateful you chose Smart Self Storage. It was great having you as a customer, and please feel free to reach out anytime if we can ever help again in the future.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-07-15T15:27:02.000Z","tags":[],"sentiment":"positive"},{"id":"20bbac52-2e2d-485a-bfc0-7766ae96523d","author":"andres carullo","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLe_4IZv39wuAoySc_3gq75Y7QGwLnOfiU9AvyjDQaryVlr4Q=s64-c-rp-mo-br100","rating":5,"text":"Great experience with smart self storage. I stored my things there for a year after a cross country move.  Top tier facility. Very secure with a gated entry and cameras all around. Very well maintained and clean.","date":"2026-06-27T22:21:49.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Andres! We really appreciate you choosing Smart Self Storage over the past year. I am glad to hear you had a great experience and that the cleanliness, maintenance, gated access, and security cameras gave you confidence while storing with us. Thank you again for the kind review and for your business.<br><br>Steve<br>Smart Self Storage","replyDate":"2026-07-15T15:27:02.000Z","tags":["cleanliness","access","security"],"sentiment":"positive"},{"id":"2a4afd53-e3c9-4af0-9375-ef550dbda794","author":"Michelle Agnew","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK4OqgMrnSfPuGyoZ0vrdf4I6ua4W_I2xY2SdrKeaApvt8hWQ=s64-c-rp-mo-br100","rating":5,"text":"We have had an excellent experience with Smart Storage!   This is a new facility and is clean and very secure.  I definitely recommend them.","date":"2026-06-27T21:29:57.000Z","verifiedTenant":false,"featured":false,"reply":"Michelle, Thank you so much for the kind review and recommendation! We are glad to hear you had an excellent experience with Smart Self Storage. Keeping the facility clean, secure, and easy to use is very important to us, and we truly appreciate your business.<br><br>Steve<br>Smart Self Storage","replyDate":"2026-07-15T15:27:02.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"0ac9f963-fd42-4dd8-a74f-b559fabcb005","author":"Bob Koza","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKPHDfWVvHdpOZx8SEv1rO44dTCoi0Jlig1e_v2X6jTOmKN5w=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-06-10T20:18:48.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Bob, for the 5-star review. We truly appreciate your support and are glad to have you as a customer. Please feel free to reach out anytime if we can ever help with anything.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-07-15T15:27:02.000Z","tags":[],"sentiment":"positive"},{"id":"acd692c1-8b92-48c7-9ae6-5628a597a607","author":"Melissa Buddenhagen","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWzc6NgikeP4YbNjVcgWrgZ-gaxqqVj89tPMF8S_70jiPxLohb-yw=s64-c-rp-mo-br100","rating":5,"text":"Very clean, organized and spacious facility - and Steve is great to work with!  Highly recommended for your storage needs.","date":"2026-06-09T23:25:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much! I appreciate the kind words! I'm glad your happy at Smart Self Storage. Feel free to reach out if you ever need anything!","replyDate":"2025-10-15T15:27:02.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"3139bfc5-795a-4d38-99ed-1231ebb16efc","author":"Martha Duffy","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKrndC_mkRexKYCi0Ns_Pie78MUCQ4flmwLH0jVIuyehCOKTAsG=s64-c-rp-mo-br100","rating":5,"text":"Nicest people and cleanest storage I have ever seen!!!!","date":"2026-06-06T22:41:31.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Martha, for the wonderful review. Your kind words mean a lot to us. We work hard to provide a clean facility and a friendly, helpful experience, so it is great to hear that stood out to you. We really appreciate your support.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-06-15T15:27:02.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"2d497170-e3ed-40d4-b1b8-a15e00d64c8c","author":"Steven Hustack","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVwgraYP_vn44MD2avNkyipeyKoib6qs1zHUi5qR43AEgU5WZ6y=s64-c-rp-mo-ba12-br100","rating":5,"text":"Steve went out of his way to make changes without us asking to move our units closer together.","date":"2026-06-05T22:36:24.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Steve, for the 5-star review. I’m glad I was able to get your units moved closer and make things a little more convenient for you. We always try to look for ways to make the storage experience easier whenever we can, and I appreciate you taking the time to share your feedback.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-06-15T15:27:02.000Z","tags":[],"sentiment":"positive"},{"id":"bd7685d2-4130-438a-a22d-d73e78e72fd5","author":"Stefano Sergi","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUCLBRyp2n3zhAgHpyZGcfJe-46T-miHWzuuds900M4JlqgyQ8=s64-c-rp-mo-br100","rating":5,"text":"Efficient, super clean, responsive. Facility is very accessible and easy to use. Perfect and timely communication.","date":"2026-06-05T09:58:30.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Stefano, for the great review. We’re pleased to hear that the facility has been easy to access and simple to use, and I really appreciate your comments about the communication and responsiveness. Providing a clean and efficient experience is something we take seriously, so your feedback means a lot.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-06-15T15:27:02.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"4b35d5c2-e32b-4c1a-bd29-477e392fd0ae","author":"Jason Kritz","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX6NexALSYdyeGQUKmz4es738j3TzXZvnpDz9_UUArcuj5skGYH=s64-c-rp-mo-ba12-br100","rating":5,"text":"I don't usually leave long reviews, but Smart Self Storage absolutely deserves one. From the very beginning, the entire rental process was smooth, straightforward, and stress-free. Communication was on point the whole way through—every question I had was answered quickly, and it was clear that customer service is a priority here.\nWhat really stood out to me was how much pride the owner takes in the property. The facility is pretty much brand new, but the level of personal involvement the owner takes will probably ensure it stays looking that way as it is extremely well maintained, and exceptionally clean. The grounds are spotless, everything feels secure and weather-resistant.\nAnother huge plus is the layout. Unlike many storage facilities where you're constantly squeezing through tight spaces, there's plenty of room to maneuver vehicles, trailers, and other vehicles. Loading and unloading is easy and convenient because of the wide drive lanes and open space.\nOn top of all that, the pricing are pretty great for what you are getting! I would have taken pictures of my unit to show how ridiculously clean and spacious it was, but it is now full of stuff. Long story short, after comparing several storage options in the area, this place offered the best value I could find without sacrificing quality, security, or convenience. It is not the closest storage facility to my house, but I am willing to drive a few extra minutes if it means having a lower level of stress.","date":"2026-06-05T02:14:27.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Jason, for taking the time to leave such a thoughtful review. I really appreciate you noticing the details that matter to us, from the communication and upkeep to the wide layout and ease of access. We put a lot of effort into keeping the property clean, convenient, and low-stress for our customers, so it means a great deal to hear that it stood out to you. I’m also grateful you felt the extra drive was worth it.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-06-15T15:27:02.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"6863ff25-3424-4c8e-bd38-b418ab885504","author":"Sarah","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWe0zJ0bUhWHEBgXaphSabnpN8tOgxwTIGRU6MeSFZvtMWGZ046=s64-c-rp-mo-br100","rating":5,"text":"Super clean, super affordable! Definitely feel safe and comfortable leaving personal items in the units.. The owner is super kind and explains everything super professional! I was very hesitant on our first time getting a storage unit anywhere with even feeling comfortable leaving our things anywhere but with us & i'm very happy I picked this place prices were cheaper also then 4 other areas i checked! & the owner Steve has made all this a very easy process and made us very comfortable with it all Thank You again !","date":"2026-06-03T00:02:03.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Sarah, for the wonderful review. I know trusting a storage facility with your personal belongings for the first time can feel like a big step, so I’m especially glad we were able to make you feel comfortable and confident in your decision. We work hard to offer a clean, secure, and affordable option, and I truly appreciate your kind words about the process and professionalism.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-06-15T15:27:02.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"840d0efc-e601-40ff-b854-fd5542f9767a","author":"Clay","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL_-KcW6LtTAE-Z51QU-LOADCzPC8ATeRc4OnZiCQ6AV37Giw=s64-c-rp-mo-br100","rating":5,"text":"Steve is great to work with. The facility is great, super clean, secure and at a great price. I would highly recommend!","date":"2026-06-01T14:36:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Clay, for the great review. I really appreciate your kind words and recommendation. We work hard to provide a clean, secure, and affordable storage experience, so it means a lot to hear that reflected in your visit. It was a pleasure working with you.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-06-15T15:27:02.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"2e86a73d-0e16-418e-bd8f-a32c06be4eb5","author":"Avery Sim","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjViCnTmrxe-0ortQg1kGR3d8nsjL6TxxXkILXr_R1zG4DBC7nPv=s64-c-rp-mo-ba12-br100","rating":5,"text":"Incredible service I highly recommend!","date":"2026-05-13T22:46:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Avery, for the 5-star review and recommendation. We truly appreciate your kind words and are glad you had a great experience with our service. Thanks again for choosing Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-05-15T15:27:02.000Z","tags":[],"sentiment":"positive"},{"id":"3fb083f0-78c6-4bc4-a51a-43ec15a60da5","author":"Angela smith","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIxUdn7Mz8vzuMhEBQ64NkI9wSj3YzRduIunznHgH8o3eF2jw=s64-c-rp-mo-br100","rating":5,"text":"First I would like to say Steve is awesome!!! Hes very polite and professional and willing to answer any questions you may have..The storage facility is extremely clean and and very safe.I would give 10 stars if I could.","date":"2026-05-11T22:48:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Angela, for the wonderful review. I truly appreciate your kind words. We work hard to provide a clean, safe, and professional storage experience, so it means a lot to hear that reflected in your experience. I’m always happy to answer questions and help however I can. Your support really means a lot, and we’re grateful you chose Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-05-15T15:27:02.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"67f666f5-b263-457f-905b-90d1bc451c55","author":"Tom Etgen","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKM-X3osUQ1mvYcamvILAKod8leSgLGmerX452QM7aNyEu6AA=s64-c-rp-mo-br100","rating":5,"text":"This is a top-notch storage location.  All units appear to be clean, bright and well maintained.  I rent two units, one climate controlled and the other is not, but both are as good as I ever have had.  The location is safe and well lit, all the mechanics and electronics work as they should, and the owner, Steve, is on site, manages the property very well and tries to accommodate every request.  Glad I found them!!","date":"2026-05-07T13:01:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Tom, for the outstanding review. We truly appreciate you trusting us with two units and are glad to hear both your climate-controlled and non-climate-controlled units have met your expectations. It means a lot to hear your comments about the cleanliness, lighting, maintenance, and overall management of the property. We work hard to keep everything running the way it should and to be as accommodating as possible.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-05-15T15:27:02.000Z","tags":["cleanliness","access","security"],"sentiment":"positive"},{"id":"8a0cb482-be68-4243-a342-78232cdb35f2","author":"Bill Hantl","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLB6MPo5cKlu2YMKrN9WerLayMJ-EfyE2SmAstWieWAuNCr6A=s64-c-rp-mo-ba12-br100","rating":5,"text":"The facility was terrific, it met all my needs. The hours of entry and the excess to my unit was terrific.\nSteve is easy to work with and he goes out of his way to make sure you have everything you need.\nI look forward to using his facility again this winter.\n\nBill Hantl","date":"2026-05-06T22:23:38.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks Bill, for the great review. I’m glad the facility, access hours, and overall convenience worked well for your needs. I also appreciate your kind words about the service. It was a pleasure working with you, and we’d be happy to have you back again this winter.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-05-15T15:27:02.000Z","tags":["access"],"sentiment":"positive"},{"id":"013bd89b-dec0-4610-a59b-c3ddf3065d26","author":"D L","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ0CbVSaVUTIrIKc1-U3cKK_I55XEms6C_VUIbvFIVZwKkPKw=s64-c-rp-mo-br100","rating":5,"text":"Steve is a very nice guy and easy to deal with. Storage bays are nice and clean","date":"2026-05-06T21:55:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5-star review. I really appreciate your kind words and I'm glad you found us easy to work with. We take a lot of pride in keeping the storage units clean and well maintained, so your feedback means a lot.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-05-15T15:27:07.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"0a0274d0-a166-4911-aed3-56369086c41a","author":"Linda Parker Gates","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWBGCrqSy9JhS1SQxzxN7aKGz962PGORLlqm-D7EgsKk0CHPXS4=s64-c-rp-mo-br100","rating":5,"text":"These are nice storage units with easy access and excellent customer support from Steve. Highly recommend.","date":"2026-05-02T22:37:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks Linda, for the wonderful review. I'm glad to hear you found the units nice and easy to access, and I truly appreciate your kind words about the customer support. Your recommendation means a lot.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-05-15T15:27:07.000Z","tags":["access"],"sentiment":"positive"},{"id":"12a845b2-d4c0-424e-bedf-23b3b2fb1d1f","author":"Jack Lieske","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKwOXKL6VRlNkF9v-U81ta3pUl_fas_b0cwYf9EgfydOmwgHA=s64-c-rp-mo-br100","rating":5,"text":"Terrific decision to use this great storage facility in such a wonderful location!  This will help my marriage by organizing treasures and tools for many  years ahead!  Much OlderJack","date":"2026-05-01T14:07:06.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks Jack for the great review. We’re glad you chose Smart Self Storage and that the location and facility have been such a good fit for you. It’s always nice to hear when having some extra space helps make life a little more organized — and maybe even helps at home too.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-05-15T15:27:07.000Z","tags":[],"sentiment":"positive"},{"id":"3d9dd909-273e-4b0d-a5fe-1eb6ba39eba3","author":"Robert Ruminski","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJW_47S3jDBscZkMj2mfXjUzvezd-3skBVOJvJIyv8NfiDHQg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-04-29T12:57:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Robert, for the 5-star review. We truly appreciate your support and are grateful you chose Smart Self Storage. Please don’t hesitate to reach out if you need storage in the future!<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-05-15T15:27:07.000Z","tags":[],"sentiment":"positive"},{"id":"3d4c766b-8dde-4e9d-b9e3-6a6e422b27d4","author":"Richard Myers","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKIobRd_-iU6JwuSvriFXB8QhR45zzBjqcffKhWkiKA9vfXvQ=s64-c-rp-mo-br100","rating":5,"text":"From the first visit to see the units within 15 minutes Steve the owner was setting up my account. I previously had a unit at another place and it was not as easy to set up and the units were older and not very well maintained. Also had water leak in when it rained.\nLooking forward to keeping my car stored here every winter!\nThere are many options to choose from and it is well laid out!\n\nJust picked up car after winter storage!! Looked as clean as when I backed it in!!\nHighly recommend for any storage needs!!","date":"2026-04-28T13:54:19.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for sharing your experience! We’re thrilled to hear that your move-in process was quick and easy, and that you noticed the difference in the quality and care we put into our facility. We work hard to keep everything clean, secure, and well-maintained, so it means a lot to hear that it shows.<br><br>We’re glad to be the place you trust to store your car each winter, and we truly appreciate you choosing a locally owned business. If you ever need anything at all, we’re always here to help!","replyDate":"2025-11-15T15:27:07.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"17ba74ad-2510-4fef-99f3-67767a54a3dd","author":"Richard Gurka","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJjmhl-9i_J9-Juyu-aRwR7UEBbxjpfWWGjN_H6_TcJ3E4B9g=s64-c-rp-mo-br100","rating":5,"text":"Very nice and secure facility... I will use them again","date":"2026-04-28T11:48:03.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Richard, for the great review. We’re glad you found the facility nice and secure, and we truly appreciate your support. It means a lot to hear that you would choose us again in the future.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-05-15T15:27:07.000Z","tags":["security"],"sentiment":"positive"},{"id":"4042f8a1-78c1-4f67-b5ef-b9b777dfcdcc","author":"Ash Hanna","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK639Ihdx8FIsGTchZrC0CK6P4-0PBJ6EjTuGSkx3C1vyrioA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-04-26T16:40:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Ash, for the 5-star review. It was great meeting you and having the chance to chat in the office. I’m glad we could help with your storage needs, and we truly appreciate you choosing Smart Self Storage.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-05-15T15:27:07.000Z","tags":[],"sentiment":"positive"},{"id":"c1352f58-b535-4f16-91df-99e61b9a73a3","author":"Ant Wil","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUz-L6Uslzgh1r2GASp1HKx6Py_OrjSwSAd9wKdZqU7R_5YUzxCsA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Stored my car for the winter months! Everything was great. Easy 24/7 access through app. Quick and seamless process.","date":"2026-04-15T22:19:49.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Ant, for the great review. We’re glad everything worked out well for your winter car storage and that the app access made it easy and convenient. We appreciate you choosing Smart Self Storage and are happy to hear the process was quick and seamless from start to finish.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-05-15T15:27:07.000Z","tags":["access"],"sentiment":"positive"},{"id":"874e2d58-da71-4c17-85e0-4ac8b63169b1","author":"John Kazimer","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUlV8nW2Hp_8XKKYQPcJEJ0HPbSptzPx9D923QPSJvWd5eKW4nj=s64-c-rp-mo-br100","rating":5,"text":"I’ve had a great experience with Smart Self Storage. The facility is completely indoors with climate‑controlled units, and the cleanliness stands out immediately — everything feels well maintained and cared for. Security is impressive, with cameras, controlled access doors, and a unique code required to operate the elevator. It’s clear they take protecting customers’ belongings seriously. There’s also plenty of parking, which makes loading and unloading stress‑free. Highly recommend for anyone looking for a secure and spotless storage option.","date":"2026-04-15T16:43:40.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, John, for the 5-star review and kind recommendation. We’re glad to hear you had a great experience and appreciate you recognizing the cleanliness, security, and overall care that goes into maintaining the facility. Providing a clean, secure, and easy storage experience is very important to us.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-05-15T15:27:07.000Z","tags":["cleanliness","price","access","security"],"sentiment":"positive"},{"id":"53b0bbf0-a232-4f64-acd9-1793e6606855","author":"Mike Johnson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI5mvxL8PcBynVYPun1guoLqAw-aW2C9ewR26NvUsb6q8W6RA=s64-c-rp-mo-br100","rating":5,"text":"Simple, quick and personable.  It was great working with someone who knows the business and is professional.","date":"2026-04-05T22:48:47.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Mike, for the great review. I enjoyed chatting with you and appreciate your kind words. We work hard to make the rental process simple, quick, and professional, so it means a lot to hear that reflected in your experience. I’m glad we could help with your business storage needs.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-04-15T15:27:07.000Z","tags":["staff"],"sentiment":"positive"},{"id":"02f4649f-91c5-432c-8f32-68e3c0968d32","author":"Ryan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJKZvR-jvUUzpi35uKwqqv2m7Wx0NK0MHzeV-mECscPHuRLfw=s64-c-rp-mo-br100","rating":5,"text":"Smart Self Storage in Macedonia Ohio is a very professionally run business. It was extremely easy to store my car there. Scheduling was a breeze and the owner was very accommodating. I highly recommend this business.","date":"2026-03-31T19:07:27.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the wonderful review. We’re glad to hear storing your car with us was easy and that the scheduling process went smoothly. We work hard to make the experience simple, professional, and accommodating, so your recommendation truly means a lot.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-04-15T15:27:07.000Z","tags":["staff"],"sentiment":"positive"},{"id":"55c17864-8eb7-48c5-8889-6495751aa5f6","author":"Dan Van Order","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWAhmnzCwur2ItU6FM_NvPT_MyXDBaDbzkvc8axojSe1QIQAwXL=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great place. Clean, private, well-lit, secure. Good prices. All gates are code entry. Use along with Storage Genie for touchless access. Bathroom on-site, also code-locked.","date":"2026-03-29T21:51:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks, Dan, for the great review and for taking the time to highlight so many of the features we work hard to provide. We’re glad you’ve had a positive experience with the cleanliness, lighting, security, privacy, and touchless access through Storage Genie. We also appreciate you mentioning the convenience of the on-site amenities. Please feel free to reach out anytime if we can ever be of assistance.<br><br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-04-15T15:27:07.000Z","tags":["cleanliness","price","access","security"],"sentiment":"positive"},{"id":"25622146-19bb-4368-9354-4d7374ad5229","author":"Ken Hawley","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIFt0vQUZh3qBs3QFweDmGXEpj5_gRdsTv9AVjnRPSjx-cGUQ=s64-c-rp-mo-br100","rating":5,"text":"Extremely clean and the security is very good . Steve is awesome to work with.","date":"2026-03-22T18:35:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Ken, for the great review. We take a lot of pride in keeping the facility extremely clean and making sure our customers feel confident in the security. I really appreciate your kind words and it's been a pleasure working with you.<br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-04-15T15:27:07.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"9e5293ca-fb1f-4f82-9437-90b5868408df","author":"william coverley","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIwrIXqdS4QjOR8wex9_aOvNeVK9Dj60p1rhEdWuCuSjY-t7w=s64-c-rp-mo-br100","rating":5,"text":"Most of the local storage sites are older and have zero maintenance upgrades. This site is brand new with extra security with a gate that only renters can access.","date":"2026-03-22T11:28:34.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Scott, for the 5-star review. We built Smart Self Storage to offer a cleaner, newer, and more secure option than many older facilities in the area, so your feedback really means a lot. We appreciate you recognizing the effort that goes into maintaining the property and security.<br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-04-15T15:27:07.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"9e70ae68-0ec6-46ac-9992-ddd9f628db92","author":"Michael S","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL4H2N8UByYuSXXTLvjzLUnFcsGvjgxZZfR1yE-c4iFw9gc4xrB=s64-c-rp-mo-ba12-br100","rating":5,"text":"The place is clean every time I on go there. The owner is very friendly. Best place to use storage on the area","date":"2026-03-21T21:37:34.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Michael, for the kind review. I’m glad to hear the facility has stayed clean each time you’ve visited, and I really appreciate your comments about the friendly service. Being called one of the best storage options in the area means a great deal to us.<br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-04-15T15:27:07.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"811febbd-524a-41d3-b426-ef13a6e825e9","author":"Amanda Roetman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIJXs3VHkqpZDUpU4go_4mhHocsJ6WW9HMEXfRKvU8_LICBAA=s64-c-rp-mo-br100","rating":5,"text":"Very helpful and professional","date":"2026-03-21T02:14:31.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Amanda, for your 5-star review. We truly appreciate your feedback and are glad you found our service helpful and professional. That is exactly the experience we want every customer to have.<br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-04-15T15:27:07.000Z","tags":["staff"],"sentiment":"positive"},{"id":"48d943eb-73e5-4327-9bd0-5726d209b3e2","author":"Robert Kamen","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK4pRR7karoj8H5z1G5HX9gp7fngEHHts8I20kqn4-f8q8KYg=s64-c-rp-mo-br100","rating":5,"text":"Very good place. Easy to set up storage facility.  And then secure all items","date":"2026-03-20T15:04:47.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the great review. We’re happy to hear that setting up your storage was easy and that you feel confident your items are secure with us. We appreciate your support and your business.<br>Steve, Owner<br>Smart Self Storage","replyDate":"2026-04-15T15:27:07.000Z","tags":["security"],"sentiment":"positive"},{"id":"e6eaed12-a07b-47d3-95bc-cab27d316d2d","author":"Calvin Clements","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKNkkVhXMI66fEeRi-oFym56S5XqUEssasvsf2O_dxMg-03VQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-03-18T22:46:12.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks so much for the 5 stars, Calvin! I appreciate your support and are grateful you chose Smart Self Storage. Please let me know if I can help with anything in the future.<br><br>Steve","replyDate":"2026-04-15T15:27:07.000Z","tags":[],"sentiment":"positive"},{"id":"ec568735-345d-4716-afd0-3ceecca12d78","author":"Jasmine Kelly","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU8U_rapRNFxhMnswl00Cgf5E1OwnkefOSVu-Cp0Wwl6tMRIctALA=s64-c-rp-mo-ba12-br100","rating":5,"text":"I love the cleanliness and professionalism of this location. The environment was so inviting and I feel comfortable with the security of my business items here.","date":"2026-03-15T12:11:42.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the 5-star review, Jasmine! I really appreciate your kind words. I’m glad to hear you found the facility clean, professional, and inviting. It means a lot to me to know you feel comfortable storing your business items here. It was great to meet you, and thank you for choosing Smart Self Storage!<br><br>Steve","replyDate":"2026-04-15T15:27:07.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"47a005f0-449e-43be-b596-cc2517433a34","author":"Lizaida Arias irrizary","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL9TeqgbeGFE1dhbXs6mdMK3C6C2WV45lNCjv1CBBIEt_1HdA=s64-c-rp-mo-br100","rating":5,"text":"Was super easy to use and super convenient. Pricing was very reasonable","date":"2026-03-13T23:31:38.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Lizaida! I’m glad the self-service kiosk made getting your unit quick and easy. It’s great to hear you found the process convenient and the pricing reasonable. I really appreciate your kind review!<br><br>—Steve","replyDate":"2026-03-15T15:27:07.000Z","tags":["price"],"sentiment":"positive"},{"id":"9a614147-fe15-4366-84ff-35138619f1a4","author":"Anthony Armao","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUS_FY_asSMhIg0bCuzWHo3OQsKQGS6rXqAAOjm_nSQVMh1kFw=s64-c-rp-mo-br100","rating":5,"text":"This is an outstanding storage facility - both new and secure.  Steve is helpful, responsive, and outstanding to work with.","date":"2026-03-13T15:57:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the great review, Anthony! I truly appreciate your kind words about our facility and service. I’m glad we could provide a secure, convenient place for your winter storage needs. It was a pleasure working with you, and I hope to see you again next year!<br><br>—Steve","replyDate":"2026-03-15T15:27:08.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"fe6bb341-a7b0-4252-8a02-79e5d3736a4a","author":"William Valentine","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJDKCVpqRnFsxfy3mYulBVq-sYdJBkbYNBdmhuvBEVDnDjk2I0r=s64-c-rp-mo-br100","rating":5,"text":"Absolutely fantastic place!!!! The self serve kiosk is amazing, found it befuddling that all the other local storage companies were closed on a SATURDAY!!!! Kiss wasn’t !!!!!!!","date":"2026-03-09T22:01:20.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the 5-star review, William! I really appreciate your kind words. I’m glad the self-serve kiosk made the process quick and easy for you. Making storage convenient is exactly what I aim for. Thanks again for choosing Smart Self Storage!<br><br>Steve","replyDate":"2026-03-15T15:27:08.000Z","tags":[],"sentiment":"positive"},{"id":"c2522ae6-5963-419b-bc58-8f3fbecfbb7d","author":"Christopher Reed","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKPC_m3iZdRtwhXmkACjFZt8o97h1Y8n7QFY0pBGCobynSwFA=s64-c-rp-mo-br100","rating":5,"text":"Steve is awesome! Good prices and great location! We just upgraded to a bigger unit. Steve helped expedite the process and got us all situated. Really appreciate the professionalism and dedication.","date":"2026-03-07T16:13:10.000Z","verifiedTenant":false,"featured":false,"reply":"I appreciate the review Chris! I'm happy I was able to help!","replyDate":"2025-10-15T15:27:08.000Z","tags":["staff","price","access"],"sentiment":"positive"},{"id":"c810a7d1-94fa-4ead-99fb-742107120a19","author":"Steve Woltman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLSehsKRb8dw-FW-OrvooV48aK3ZevIKGNWrL0p6msOSrIIuw=s64-c-rp-mo-br100","rating":5,"text":"This storage is a fantastic facility. My son has one unit and I'm currently moving into a larger unit. Steve keeps it very clean and with all the snow we have had I have never had a problem getting into our unit.","date":"2026-03-07T01:00:17.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5-star review! I appreciate your kind words, and I’m glad to hear both you and your son have had a great experience with Smart Self Storage. Keeping the facility clean, accessible, and easy to use year-round—especially during winter weather—is very important to me. I truly appreciate your continued trust, and I’m happy I could help with your move into the larger unit.<br><br>Steve - Owner<br>Smart Self Storage","replyDate":"2026-03-15T15:27:08.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"fe370f7a-9347-47f5-994e-c5eaea1dc959","author":"Chante Thompson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIk0OFtgKTi1EJPmnE3p-9L5GqzJFQiimqXiUxDKp5hKQDjTdrr=s64-c-rp-mo-br100","rating":5,"text":"I am really impressed with Smart Self Storage. They were very affordable and I made my storage reservation with the owner Steve who was friendly, professional, and accommodating. Then when I arrived to the storage location, it was clean, easy to access, and I was very pleased with my storage unit. I have rented locally before and this is definitely better than my last unit.","date":"2026-03-02T23:41:58.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks so much for the 5-star review! I’m really glad you found Smart Self Storage affordable and easy from start to finish — from reserving with me to moving in on-site. We work hard to keep the facility clean, secure, and simple to access, so it means a lot to hear it’s been a better experience than your past rental. If you ever need anything at all, just call or text anytime.<br><br>Steve","replyDate":"2026-03-15T15:27:08.000Z","tags":["cleanliness","staff","price","access"],"sentiment":"positive"},{"id":"fcf57b4c-3331-4a80-b5be-b69fb141745d","author":"Dawn Cullen","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXM86JOMt5OMfbI2Zitc2hPZWCOhkrGVrMLmNFINVGiWYtH3KE=s64-c-rp-mo-br100","rating":5,"text":"Steve came through when I was in a pinch and needed storage for my items due to construction that was being done at my home. It Has been a great experience.","date":"2026-02-25T18:53:06.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks so much for the 5-star review! I’m really glad we could help when you were in a pinch—and even happier to hear it’s been a great experience. If you ever need anything while you’re storing with us just call or text.<br>—Steve","replyDate":"2026-03-15T15:27:08.000Z","tags":[],"sentiment":"positive"},{"id":"8cc93160-ceb6-4f21-8895-314b9f6f4315","author":"Bailee Openshaw","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUxMnUF8tZLSWxoRxyrG36dYEJpq8oTGhMHMWwIphP_YjQgwUN4=s64-c-rp-mo-br100","rating":5,"text":"Steve has been incredibly communicative and it’s been a super easy process! The facility was extremely clean. Feel really good about storing our home items here.","date":"2026-02-06T23:51:16.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the kind words! I really appreciate you taking the time to share your experience. I’m glad the process was easy and that the facility felt clean and ready for your belongings. My goal is always to make storage simple and stress-free.<br><br>Thanks again for choosing Smart Self Storage — I truly appreciate your trust!<br><br>— Steve","replyDate":"2026-02-15T15:27:08.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"133ca6e5-7cbb-40ca-bb39-ac9a8e402ad9","author":"Rafa Manzo","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIz_mCej6OPfhOmujNOBlxJ5XJsOX_vmZ39t690FWcTT6mJAA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-02-03T03:47:27.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks so much for the 5-star rating! We really appreciate you choosing Smart Self Storage and we’re always here if you need anything.","replyDate":"2026-02-15T15:27:08.000Z","tags":[],"sentiment":"positive"},{"id":"7d01e9a9-e42d-4897-8317-29f133d2d20f","author":"mateia raquel","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLs0YJspz3SZqWXOuwM-MUFU4PTDI1DDAEIDk6dBC3lcy7kwA=s64-c-rp-mo-br100","rating":5,"text":"There is a very sweet woman named Sammie that works at your location. She's the most sweet helpful wonderful person. I called yesterday about a unit and no one was there she took the initiative today to call me back to help me out. This is above and beyond her duty of her job. I wasn't expecting her to be able to help me but she was so helpful and pointed me in the direction I needed. This is a hard time in my life and I'm so glad she was there and able to help me .","date":"2025-12-18T15:55:12.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for taking the time to share this kind and thoughtful review. We truly appreciate you reaching out and allowing us the opportunity to help.<br><br>Providing support, follow-up, and clear guidance—especially when someone is going through a difficult time—is something we take very seriously. We’re glad you felt cared for and supported, and that your experience helped point you in the right direction.<br><br>Please know that we’re always here if you need anything further. Thank you again for your trust and for choosing us.","replyDate":"2026-01-15T15:27:08.000Z","tags":["staff"],"sentiment":"positive"},{"id":"a0bbdb06-dc29-4042-a98b-dddcf02ab6e2","author":"Douglas Malick","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL4EsAKX_kVTTGU2t3d4V5QoY2ohEecZI3J8uB-SjURaTtHLw=s64-c-rp-mo-br100","rating":5,"text":"The best storage facility around.\n\nSteve is awesome!","date":"2025-12-03T21:58:29.000Z","verifiedTenant":false,"featured":false,"reply":"Doug, thank you so much for the 5-star review! Truly appreciate the kind words. We're proud to be the best storage facility around, and I’m glad I could help make your experience a great one.<br>– Steve, Smart Self Storage","replyDate":"2025-12-15T15:27:08.000Z","tags":[],"sentiment":"positive"},{"id":"aa24260e-bfd7-4ff6-b2ed-62732cb78d99","author":"Roby Skrbis","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJtEccnMhoZM2G4lAIk9tl4dS6i_4reoV4qdvXSP-zn1quWCw=s64-c-rp-mo-br100","rating":5,"text":"By far the nicest storage facility I’ve used. Everything is brand new, clean, and secure. The service is top tier, went out of their way to set up a unit for me with electric in the size and location I needed. Highly recommend!","date":"2025-11-30T19:04:58.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the awesome review! We’re glad to hear you’re loving the facility and that the in-unit electric worked out perfectly. We work hard to keep everything clean, secure, and easy for our customers, so it means a lot to hear that you had a great experience.<br><br>If you ever need anything at all, I’m always here to help. Thanks again for choosing Smart Self Storage!","replyDate":"2025-12-15T15:27:08.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"f77eb0b3-fc38-442c-b866-b07697831cf4","author":"Tara Ingram","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLw_iT_nQgURcrhiw3xsPw1lf6WQ8WXP0WURz8LEM6QI24hXnQ=s64-c-rp-mo-br100","rating":5,"text":"Steve is a very professional and handled everything so well. He tries to help with the customer storage needs and what they actually need. It was a wonderful experience and I will be using his storage over a year.\nIm very happy with my choice. I would recommend Smart Storage in a heart beat. It's clean, and brand new. You will not regret.","date":"2025-10-23T14:30:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the amazing review! It was a pleasure helping you find the right storage solution, and I’m glad to hear you had such a positive experience. We truly appreciate your trust and recommendation — it means a lot to us as a locally owned facility. If you ever need anything at all, I’m always here to help. Thanks again for choosing Smart Self Storage!<br><br>— Steve","replyDate":"2025-11-15T15:27:08.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"db75511f-9c43-4389-98dd-c3ad42794617","author":"Kelli Joy Richardson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX78gJ3Jvt_zZetERN035N7u1BlXdP_uIGZgLMrnFpnjebT8og=s64-c-rp-mo-br100","rating":5,"text":"The cleanest and most AMAZING storage facility I've ever experienced. Simply outstanding.","date":"2025-10-21T17:48:31.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Kelli for the fantastic feedback! We truly appreciate you recognizing the pride we take in keeping our facility clean and well-maintained. It means a lot to us! If there’s ever anything you need, I'm always here to help. Thanks again for choosing Smart Self Storage!<br><br>— Steve","replyDate":"2025-11-15T15:27:08.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"33a03893-3e79-4ec7-9d4d-7eb05c88ba36","author":"Ibraheema Diallo","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVDVfN0obomso670iXmSlbBSnpOpM1dFBzvobkBv8kQBGMkVpg=s64-c-rp-mo-br100","rating":5,"text":"Vety Nice pl to store your items. Steve was very nice and respectful. Be back again.","date":"2025-10-15T20:33:06.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the kind words! I’m glad to hear you had a great experience and I appreciate you choosing Smart Self Storage. It was a pleasure helping you, and I look forward to seeing you again whenever you need storage in the future!<br><br>— Steve","replyDate":"2025-11-15T15:27:08.000Z","tags":[],"sentiment":"positive"},{"id":"c828f5fa-a714-42ed-aea4-5c3fdcfb387a","author":"Stacy","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJCWtygx2bif7AhfdpwttzC4js1RYFXk_VdFWWMr38s1YmJsMbS=s64-c-rp-mo-ba12-br100","rating":5,"text":"I'm so glad I found Smart Self Storage! It's conveniently located in Macedonia. The person who runs it is really nice. He will take you to check out the units that are available, so there is no 'hoping it will be big enough for everything.' You will see for yourself.They have many options to choose from. The indoor temperature controlled units are amazing! Nothing is going to happen to your belongings if they have to sit there through the winter. Also, if you have to go back throughout\nthe coldest months of the year, it will make it so much easier, and you won't have to freeze while you are doing it! It's super clean, and doors to the units are  (thankfully) easy to lift. It's gated, so you use your code to get in and out at the front of the building, and also to get into the door your unit is in, if you are using the indoor units. They have carts right inside the door to pile your boxes on so that you don't have to carry them. They also have video surveillance everywhere, so they always know who's coming and going,  It's a great place to keep all of your cherished belongings as long as you need to. You will be happy with your decision. Give them a call! 😃","date":"2025-10-14T23:38:08.000Z","verifiedTenant":false,"featured":false,"reply":"Wow, thank you so much, Stacy! I really appreciate you taking the time to share such a thoughtful review. I’m so glad you've had a great experience and that our climate-controlled units, carts, and easy access have made storage convenient for you. We work hard to make Smart Self Storage clean, secure, and user-friendly, so it means a lot to hear your feedback. Thanks again for choosing us and for recommending Smart Self Storage in Macedonia!<br><br>– Steve, Owner/Manager","replyDate":"2025-11-15T15:27:08.000Z","tags":["cleanliness","access","security"],"sentiment":"positive"},{"id":"036b998b-5abd-464d-a325-6c26603810fc","author":"Kathy R","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLAQ-zYI2-5SH-4GRbcnZusopbx66xyIK7FCxwbUpXwH42yzg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Nice facility. Secure. Good location. Steve is professional and a nice guy.  The signup process was easy, fair pricing.","date":"2025-10-11T20:00:17.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Kathy for the great review! I’m glad to hear you found the signup process easy and the pricing fair. We take pride in keeping Smart Self Storage secure, convenient, and friendly. I truly appreciate you choosing to store with us!<br><br>– Steve, Owner/Manager<br>Smart Self Storage, Macedonia OH","replyDate":"2025-10-15T15:27:08.000Z","tags":["staff","price","security"],"sentiment":"positive"},{"id":"36228399-d71c-40d9-b123-a914fc06117a","author":"Vince Lombardo","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVDlLHSrE3qA_TIOcIFUsTFQmj0faahvj3CiV8ciFZZyUNbYGBm=s64-c-rp-mo-ba12-br100","rating":5,"text":"GREAT experience!  Clean facility, secure. Good value.","date":"2025-09-14T15:22:23.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks so much for the kind words! I’m really glad you’re happy with the facility and the value. We appreciate you storing with us!”","replyDate":"2025-10-15T15:27:08.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"289a1ab5-97ed-4f62-aa3e-d07fe4ad9913","author":"Jiryes Zakaib","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJWjn_8RNx0qX7bB86igRblAK_Z3Kk-j0O698nsjvmE7-HOzQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-08-31T17:34:40.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5 star rating! It was great meeting you and I'm glad I was able to help with your storage needs!","replyDate":"2025-10-15T15:27:08.000Z","tags":[],"sentiment":"positive"},{"id":"62e67be0-32b5-4d79-b2cd-9b6c9f9d2b1e","author":"Matt Aster","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXoBGakpAFICA6RMH2hlppLKygLluGeLVtoAc07NvU6utVAePV4QA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Super easy to work with and incredibly helpful. The units are super clean too! I had a bunch of questions before I rented and Steve answered them all. Highly recommend!","date":"2025-08-29T11:13:37.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks so much for the awesome review! I’m glad I could help answer your questions and make things easy for you. We work hard to keep the units super clean, and I really appreciate the recommendation!","replyDate":"2025-10-15T15:27:08.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"aa027d6b-7176-4977-8b3d-48f02ed889b0","author":"Steve Ondrus","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL7Y_hbkUOmsLwKdge2LVgHh4wdtd-466LAiSpeiaVNIxEJEA=s64-c-rp-mo-br100","rating":5,"text":"We have been using a unit in Smart Self Storage for a couple months now.  The facility is clean and well maintained with great security of the facility as a whole and of our unit.  Steve has been great to work with.  The cost of the unit very reasonable.  They offer different size units, some of which are climate controlled.  Highly recommended!","date":"2025-08-28T15:15:28.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the great review! I’m really glad you’re happy with the facility and that I’ve been able to help. We appreciate you recommending us and are happy to have you here at Smart Self Storage!","replyDate":"2025-10-15T15:27:08.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"bd49edf7-1267-42f6-bdd1-b2fe67113c58","author":"Ryan Harris","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIFZ1S2KFZsT2h66ejmU3C9jaMlI8X_bKWx2qWlJUpz1KVy3A=s64-c-rp-mo-br100","rating":5,"text":"This facility is great. Well Secured, well lit, clean and Steve is super helpful. If you’re looking for a storage facility this is your place.","date":"2025-08-27T14:25:43.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Ryan so much for your kind words! We’re thrilled to hear you appreciate the security, lighting, and cleanliness of our facility. We’re especially glad Steve was able to make your experience a great one. We truly value your recommendation and are here anytime you need us!","replyDate":"2025-10-15T15:27:09.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"c64c6354-f241-40b6-82ff-caf737268fcb","author":"INNOCENT LOT","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjURvw56YSxYnv8-KdmHnyMohmIy2yo2s7t0ivcX4-N_lR0Jng9p=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very clean, New, Serene environment, organized and 100% secured and safe.","date":"2025-08-15T19:18:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Innocent for your kind words! We're thrilled to hear that you had a positive experience at our facility. We strive to maintain a clean, organized, and secure environment for all of our customers, and it's wonderful to know that it made a difference for you. If you ever need anything in the future, please don’t hesitate to reach out. We’re always here to help!","replyDate":"2025-10-15T15:27:09.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"936fdfeb-f33c-468d-9016-dd2f9f8b6fef","author":"Jay Kadervek","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUJDmb6iOPFzvjavFDPuGj6KwqvY-yokgsrSdUxIRyusSYSM8KX=s64-c-rp-mo-br100","rating":5,"text":"Over the past few weeks, I’ve been actively searching for a climate-controlled storage unit, but had difficulty finding one that met my standards. Many options were located in less desirable areas or were poorly maintained, leaving me uncomfortable with storing my belongings there.\n\nYesterday, while taking an unexpected detour, I happened to come across this facility—and I’m so glad I did. It exceeded all my expectations: the property is new, clean, and modern, offering a far superior experience, especially considering the competitive pricing. In fact, many other places charge the same—or even more—for outdated, non-climate-controlled units.\n\nUpon arrival, I was warmly welcomed by Steve, the owner, who was exceptionally courteous and helpful in answering all my questions. I had noticed an online promotion offering a discounted rate for the first two months, and when I inquired about it, Steve kindly offered to honor the deal in person, making the entire process seamless and convenient.\n\nI highly recommend this storage facility to anyone seeking a secure, well-maintained, and customer-focused solution. Thank you, Steve, for the outstanding service!","date":"2025-08-13T22:01:06.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Jay for that amazing review and taking the time to share your experience! It was great to meet you and I'm glad you were able to find the storage unit you were looking for. I try to treat all my customers just the way I would want to be treated and I'm happy you found the entire process seamless and convenient. I am always here to help if you ever need anything and I genuinely appreciate you choosing Smart Self Storage!","replyDate":"2025-10-15T15:27:09.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"3c8c26de-c84e-4745-83f9-a64cdb92575a","author":"Scott Frye","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIcXT1sQBv_dDX73408JJfHYX8zzG194VAM-KK3Gav9NwS9Ow=s64-c-rp-mo-br100","rating":5,"text":"Brand new, clean, secure, convenient access, and good pricing.","date":"2025-07-30T01:10:47.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Scott! I'm so glad we were able to meet your storage needs and that you found the facility to be clean and secure. Your climate controlled unit is sure to keep your belongings protected! Thanks for the business and if you ever need anything I'm just a call away! Steve","replyDate":"2025-10-15T15:27:09.000Z","tags":["cleanliness","price","access","security"],"sentiment":"positive"},{"id":"59e219dc-82b5-4eab-b15c-866081f5876d","author":"Peter Arthur","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXY3pWtOVMmAKRccntK6zQoB2F6_JSKhI7IRguTvBcoEoyjwlSz=s64-c-rp-mo-br100","rating":5,"text":"It's new, so the units are super clean.  It appears to have good security. The introductory promotional discount is the big selling point. It makes it well worth the trip just to go out there and look around.","date":"2025-07-25T16:02:47.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Peter for sharing your review! I'm glad you found value in the 50% off 3 month discount! We appreciate your business and if you ever need anything we're here to help! Thanks!","replyDate":"2025-10-15T15:27:09.000Z","tags":["cleanliness","access","security"],"sentiment":"positive"},{"id":"5f6deb1c-5f85-4617-982a-3774fe89e33c","author":"Lynn Williams","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXQDVV3M-Bxh2KlebzVyAF_k0pJYPqPgPE34-gaaevLag_RADsf=s64-c-rp-mo-br100","rating":5,"text":"Outstanding service,  clean, professional","date":"2025-07-19T07:50:05.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Lynn for taking the time to review Smart Self Storage. I appreciate your business and I'm happy you've had a good experience! I'm always here to help if you ever need anything! Steve","replyDate":"2025-10-15T15:27:09.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"13e2e574-86c5-4222-a911-15dfe226b067","author":"Mile Markers & Memories","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXLbB0Ha6vmVcOKdZvV8ZmAw2EXfQESdAl0ESjHyOkQNOZPMSs=s64-c-rp-mo-ba12-br100","rating":5,"text":"We've had an excellent experience so far. The facility is very nice and brand new. It seems very secure and safe. Signing up for the unit directly on site was very simple and straightforward.","date":"2025-07-16T14:11:30.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Ryan! I'm glad you like the facility and your sign up experience using the kiosk was simple and straightforward. Please reach out if you ever have any questions or concerns! Steve","replyDate":"2025-10-15T15:27:09.000Z","tags":["security"],"sentiment":"positive"},{"id":"3fe7e240-589d-46d3-8bf1-35843abcc361","author":"Ronrico Henderson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX_PTdinKXFRkT19zvrpEG7119eXW2cnzSPxogHj-hrydtqEZ34=s64-c-rp-mo-br100","rating":5,"text":"Definitely the best storage facility in the area and excellent customer service!!","date":"2025-07-12T14:01:47.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Ronrico! Its been a pleasure working with you. Let me know if you ever need anything! ","replyDate":"2025-10-15T15:27:09.000Z","tags":[],"sentiment":"positive"},{"id":"662365b4-854c-49d7-8181-9498de98b3ec","author":"Donna Hawersaat","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJJXzY7zhnie28DZ4xK7hDwpg-H9dbFw7xulII7GTHx4o1Isw=s64-c-rp-mo-br100","rating":5,"text":"My son was moving back to the area from St. Louis over a weekend. Last minute we realized we didn’t have space to store his things before he got an apartment. Smart Self Storage was available on a Sunday and helped make his move back much easier. Both check in and check out were simple.","date":"2025-07-11T19:51:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Donna! I'm glad I was able to help make the move a little easier for you and your son!","replyDate":"2025-10-15T15:27:09.000Z","tags":[],"sentiment":"positive"},{"id":"448e1c84-5f3d-4c35-9195-ed4771fca67f","author":"Kevin 81","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVkHgxL4ig6Qa17ttLU8RFZ7YaWli8VrZ4H7i6LZjsHzCb0DwB2=s64-c-rp-mo-ba12-br100","rating":5,"text":"Excellent company to work with. Responsive, reasonably priced and high quality storage unit.","date":"2025-07-10T21:04:14.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Kevin. I'm glad we were able to help you! I appreciate the business!","replyDate":"2025-10-15T15:27:09.000Z","tags":["price"],"sentiment":"positive"},{"id":"2d0521b0-bddc-48df-8847-d74d34cee163","author":"Shannon Gagel","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJb_2AjvaIP9o1IZacfAY_z_EKNd9q_t1kcBpMfpbgbETyGRg=s64-c-rp-mo-br100","rating":5,"text":"This was my first time using a storage facility and it was a great one!  Clean, easily accessible, wide aisles to allow easy turns with trucks.  The security was top notch and if I needed storage again, I would be happy to come back!","date":"2025-05-30T14:21:08.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Shannon! I'm glad you had a great experience at Smart Self Storage!  I appreciate the business!","replyDate":"2025-10-15T15:27:09.000Z","tags":["cleanliness","access","security"],"sentiment":"positive"},{"id":"11415ef5-8eae-4abc-886f-6b5e2c4ba8d9","author":"chris kraska","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUC1-9Dg8tP_zB-aMg25SYuz3l4tdIjOWmVea-gCzD-m9YYj5Z-=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great new storage facility. Super clean and well organized. The owner, Steve, is very responsive and provides excellent customer service. Highly recommended.","date":"2025-05-26T14:41:18.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Chris for your great comments! I'm happy you like the facility and I appreciate the business!","replyDate":"2025-10-15T15:27:09.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"f45a09bb-89c3-4c73-a102-bb77cd196399","author":"Brad Whitaker","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXK84R0Jl7dnCI8-ESvkr5iyb58e3mCuFckRkz0I0MgJHCT2JNw3A=s64-c-rp-mo-ba12-br100","rating":5,"text":"The units were clean and well lit. The entire property is well lit, very secure, and spacious for large moving trucks. I will recommend and use Smart Storage again!","date":"2025-05-05T02:01:44.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Brad! I'm glad everything worked out for you and thank you for the business! I was great meeting you!","replyDate":"2025-10-15T15:27:09.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"c3b2d6ad-d959-4de7-8d61-7d27664af412","author":"Jerome Jackson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjURj7XMEc_vCePGB-yfzAXaW05HBFOLKxF15jias7LKxY8vMWLTnw=s64-c-rp-mo-ba12-br100","rating":5,"text":"I’m currently using Smart Self Storage. Steve is the greatest. My unit is the best unit you could get for the price, for sure. This place is well maintained, very strategically set up to make your storage needs better than you could imagine… and the height on these units are great. Check them out. You won’t regret it!","date":"2025-04-30T19:00:33.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks Jerome for the great review. I'm glad your happy with the storage unit and I enjoy talking with you when your at the facility! ","replyDate":"2025-10-15T15:27:09.000Z","tags":["price"],"sentiment":"positive"},{"id":"3c4f2882-8172-4117-b9f6-4d94b66ee5f3","author":"Pam Kuchnicki","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKdbFxmkXGN62u2Kuwu0_4sdRSt2Wv6_uWtXaV2qiCR1wrXJQ=s64-c-rp-mo-br100","rating":5,"text":"Beautiful new storage area.  Many options to accommodate most needs.  The owner responds quickly and continues great communication at all times.  Would recommend!!","date":"2025-04-27T13:56:03.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks Pam for the awesome review and recommendation! I'm really glad you like your new storage space! Let me know if you ever need anything—happy to help anytime!","replyDate":"2025-10-15T15:27:09.000Z","tags":[],"sentiment":"positive"},{"id":"5e8bab40-8019-4789-b3bc-ac54afcd9c9b","author":"jehad farah","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIWJpoiZj_zt0PW-57nk3Pqw-u3eDOtaigPuh9c58is71jxdQ=s64-c-rp-mo-br100","rating":5,"text":"Great service\nClean and equipped with new technology\nI definitely using it more with my auction business","date":"2025-04-17T21:16:35.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the review! We are happy you found the perfect storage space!","replyDate":"2025-10-15T15:27:09.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"97929fd0-b65a-4aa2-95dd-ae86c24b4985","author":"Mike Leffel","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIkmYNzCqBj58xbagaBAo6xfcNhgEcPG5Mc_vBS9U3-At7R7po=s64-c-rp-mo-br100","rating":5,"text":"It’s great to finally have a clean and convenient storage facility in the area! Steve is very helpful and answered all of my questions. If you are looking for a secure and clean place to store your stuff, I cannot recommend this facility enough.","date":"2025-04-15T13:05:12.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks Mike for your nice comments! It was great meeting you and I'm glad we were able to find you the perfect storage unit!","replyDate":"2025-10-15T15:27:09.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"8086b39f-9e43-4a6c-9d26-521b6869e204","author":"Jason Roberts","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU4GIEzsrqTgJMNw5V43Bsag9NwijvAoq_GIvzod1B3tfyhcld_=s64-c-rp-mo-ba12-br100","rating":5,"text":"I recently moved to Smart Storage From another provider in the area. Smart Storage is so much better! I am so pleased! Not only is it a new and clean facility, but it’s modern with new technology. Steve is the owner of this facility and he was wonderful to work with. I had several questions and he was very patient and accommodating. I think his prices are extremely competitive to the other storage places in the vicinity. I feel very safe when I’m at the facility and I believe that the items I store there are very safe as well. I can’t recommend this place enough!","date":"2025-04-07T01:19:42.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Jason for your kind words! I'm thrilled to hear your enjoying storing with us. It was a pleasure working with you and I'm grateful for your support!","replyDate":"2025-10-15T15:27:09.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"300f92a7-cf4d-4ec8-8352-4422f1fea89f","author":"Tim Pickana","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJxBQI58CTwnbPIXOoHfExKZ4OCwqYra_j_PyiSfsppe6t85g=s64-c-rp-mo-ba12-br100","rating":5,"text":"Finally!  A great storage unit, in a wonderful location, brand new, and 9 foot doors available!  These make it so much easier to get my trailer and other items in/out of the unit!  This place is a wonderful price and the set up is perfect!  Steve is great to work with!!  Thank you!","date":"2025-04-04T13:16:57.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Tim for the kind words and I'm glad your happy with the storage unit! I appreciate your business and look forward to serving you for the long term!","replyDate":"2025-10-15T15:27:09.000Z","tags":["price"],"sentiment":"positive"}]}