{"summary":{"average":4.9,"total":63,"distribution":{"1":1,"2":0,"3":0,"4":0,"5":62}},"reviews":[{"id":"ae689392-d6f9-4e92-9043-491e51b6d292","author":"Alex Medina","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL7ezQRVT1mKcgtR6kl7ZawLcvDLFKmtwtpPxhdN5iuodvVAQ=s64-c-rp-mo-br100","rating":5,"text":"This place is clean, management is supper nice I think her name was Ivet. Not one negative experience putting my things here for storage 10 out of 10","date":"2026-10-10T22:32:51.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Alex! Thank you so much for the wonderful review and for trusting us with your storage needs! 😊 We’re happy to hear that you’ve had such a positive experience with our clean facility and friendly management. Yvette will be glad to hear your kind words! We truly appreciate your support and your 10/10 recommendation. Thanks for choosing us for your storage needs! 🙌","replyDate":"2026-10-11T17:37:19.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"831a8f3a-6f7f-4c2f-b284-b571fd7b3b8b","author":"Barnett","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVO2KtkV895CfSpuDqN6G3uezHZZOrBkQBmYfSpdV3CckJ4GQH5kw=s64-c-rp-mo-br100","rating":5,"text":"The best in town and you won't find a better person to deal with. I highly recommend this business. Too many positives to list. Thank you guys!","date":"2026-10-03T23:42:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the kind words, Barnett! We truly appreciate your support and recommendation. It means a lot to our team to know you’ve had such a positive experience with us. We’re always happy to help and are grateful to have you as a customer! 😊","replyDate":"2026-10-07T17:37:19.000Z","tags":["price"],"sentiment":"positive"},{"id":"d163f252-d515-4efc-a303-2334fe33ec8b","author":"Justyn Parsons","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXCf5bH6oWicmNh_pU_2K-d5Yp7puiA2LvLQcrRNz8oJFIyoIQBIg=s64-c-rp-mo-br100","rating":5,"text":"⭐⭐⭐⭐⭐\n\nI just want to take a moment to give a huge thank you to Yvette at Statesman Storage. She has been so kind, patient, and helpful throughout my experience. Moving and dealing with storage can be stressful, but Yvette made everything feel so much easier. She was always willing to answer my questions, help me out, and make sure I felt taken care of.\n\nYou don’t always come across people who genuinely care about their customers, and Yvette is one of those people. Her kindness and professionalism really stood out to me, and I truly appreciate everything she’s done.\n\nThe facility itself is clean, secure, and well-kept, but honestly, the customer service is what makes this place stand out.\n\nI would absolutely recommend Statesman Storage to anyone in Salem looking for a storage facility. If you’re lucky enough to work with Yvette, you’ll understand exactly what I mean. She’s wonderful, and I’m really glad I chose Statesman Storage!","date":"2026-10-02T21:09:04.000Z","verifiedTenant":false,"featured":false,"reply":"Justyn, thank you so much for taking the time to leave such a thoughtful review! ❤️ Your kind words truly mean more to me than you know. I’m so glad I was able to make your storage experience a little easier and less stressful.

It was a pleasure helping you, and I really appreciate you trusting Statesman Storage with your storage needs. Hearing that you felt cared for and supported is exactly what I hope every customer experiences.

Thank you again for your recommendation and for being such a wonderful customer! We’re so happy to have you at Statesman Storage! 😊

-Yvette Torres
","replyDate":"2026-10-07T17:37:19.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"da9df588-0586-46c0-9163-76da6bc36022","author":"Catalina Currier","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVr-4tcSCXZYOuvseSUvCM-3BM52_-XKAq2fskuAU3wetB33Cewqg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Good prices, good environment and good security. The manager Yvette is very kind and explained everything concisely.\nI wish the hours were a bit longer, but for 9-6pm every day, even the weekends, it's a good split. I recommend them for storage options.","date":"2026-09-21T22:26:08.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words and recommendation! We're thrilled to hear that Yvette provided excellent customer service and made the rental process easy to understand. We sincerely apologize for the confusion regarding our hours. Our office hours are 9:00 AM–6:00 PM daily, while tenant access hours are 6:00 AM–8:00 PM, including weekends. We appreciate your feedback and are grateful you chose Statesman Storage for your storage needs!","replyDate":"2026-09-30T17:37:19.000Z","tags":["staff","price","access","security"],"sentiment":"positive"},{"id":"57f11228-9de9-4a93-a61a-962b9265d7c3","author":"Blake","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ8-bu_YhMFE0zD1D06q1m8kC3gih9EQu_OmMFmaOUAi9CPWA=s64-c-rp-mo-br100","rating":5,"text":"The person that helped me get my storage today , I believe her name was Yvette, Was professional courteous and understanding. I would and will recommend this place to anyone!!! Plus she deserves a raise.","date":"2026-09-17T03:07:09.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for taking the time to share such a wonderful review! We’re thrilled to hear that Yvette provided you with professional, courteous, and understanding service during your move in. We’ll be sure to pass along your kind words to her she’ll be delighted to know how much you appreciated her help!

We truly appreciate your recommendation and are happy to have you as part of the Statesman Storage family. Welcome to Statesman Storage! 🔑😊","replyDate":"2026-09-23T17:37:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"7f54f1ce-1276-47b3-b2c9-f2153a263a10","author":"Jessie James","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJFWRm2WPgbp9T9IFWzCPWhDBPRJPiPbkb0YtrTnClpwOZzMw=s64-c-rp-mo-br100","rating":5,"text":"Yvette is one of the most fantastic managers I have come across in recent times. She shines with integrity. Our family has represented some successful national brands. We have observed that companies that truly shine, are represented by truly great people on the front lines. That is Yvette. She is an incredible representative of quality and commitment. I feel confident putting my trust in Yvette.","date":"2026-09-15T19:56:17.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Jessie, for taking the time to leave such a thoughtful review! Your kind words about Yvette truly mean a lot to our team. We’re proud to have someone who brings such integrity, dedication, and genuine care to our customers every day. It’s wonderful to hear that you feel confident putting your trust in Yvette. We sincerely appreciate your support and are grateful to have you as part of the Statesman Storage community!","replyDate":"2026-09-23T17:37:19.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"91a5c6df-32ba-4a2b-81e7-ba93a60cde10","author":"Janette Molina","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKBfjQRkOXnX-MvO47_byyyjNUq2lmJKqNIqrFNPBxlRRqYcw=s64-c-rp-mo-br100","rating":5,"text":"I’ve had a great experience with Statesman Storage! Yvette is incredibly friendly, respectful, and always willing to go above and beyond for her customers. The facility is clean, well-maintained, and you can tell they take pride in providing a great experience. Yvette’s excellent customer service really makes a difference. Highly recommend Statesman Storage!","date":"2026-09-15T17:20:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your wonderful review and recommendation! We're thrilled to hear that Yvette has made such a positive impression with her friendly, respectful, and outstanding customer service. We take great pride in maintaining a clean, secure, and welcoming facility for all our tenants. We truly appreciate your support and are grateful you chose Statesman Storage for your storage needs!","replyDate":"2026-09-30T17:37:19.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"9ee078cf-3388-435c-afd8-fa5c71a5b048","author":"Gregory Adams","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV46VReuAeTydcxob3tIxI5h0FGlnUpbP5ayFBNtD4vLiIZJl43YQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Extremely clean, very conveniently located, and a remarkably helpful staff- all coordinated from my phone and never requiring me to go out of my way. Access hours are great, the whole system is designed to be super tennant-friendly. Will definitely continue renting here beyond the move-in special I initially signed up for","date":"2026-09-07T07:10:21.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the wonderful review! We’re thrilled to hear that you’ve found Statesman Storage clean, convenient, and easy to use. Our goal is to make the entire storage experience as simple and tenant friendly as possible, so it means a lot to know that our phone-based services, access hours, and helpful staff have made things easier for you.

We truly appreciate your continued business and look forward to having you as part of the Statesman Storage family for years to come! 😊","replyDate":"2026-09-14T17:37:19.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"7c60fdcc-caa5-4b04-ad30-4c2383fc19e7","author":"Alannah","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUIX64KVFuCCz5Yyw5BBXBzr-6nlAF8HREpDRHo6XQmdYlEuouBhg=s64-c-rp-mo-br100","rating":5,"text":"I cannot say enough wonderful things about Statesman Storage and Yvette! The facilities are exceptionally clean, well-organized, and secure, but what truly sets this place apart is the incredible customer service. From the very beginning, Yvette was communicative, helpful, and genuinely invested in helping me find the right unit for my needs.\n\nWhen I experienced some unexpected medical challenges, Yvette went above and beyond to help me move units and made what could have been a very stressful situation so much easier. She treated me with genuine kindness, compassion, and care every step of the way. I truly felt like more than just a customer. I am incredibly grateful for Yvette and would wholeheartedly recommend Statesman Storage to anyone looking for a storage facility!","date":"2026-08-29T22:19:23.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Alannah, for your incredibly kind words! It was truly a pleasure helping you, and I’m so glad I was able to make the process a little easier for you. Knowing that you felt cared for and supported means more to me than you know. We really appreciate you choosing Statesman Storage and taking the time to share your experience. Thank you again for being such a wonderful customer! ❤️

— Yvette, Statesman Storage","replyDate":"2026-09-14T17:37:19.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"18f12f37-420a-45bb-857a-31238f18bea0","author":"Ron Ippolito","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWFIGBFt-tHk4B0py1uIuQpoHWK8eI-ywP-EtROEXuX6URtzPPR76k=s64-c-rp-mo-ba12-br100","rating":5,"text":"As a parent arranging summer storage for our college student for the first time, Statesman Storage was exceptional from start to finish.\n\nOnline booking was seamless, but the customer service set them apart. When I called to double-check my reservation, Yvette picked up immediately. She was friendly, knowledgeable, and reassuring, instantly making the whole process stress-free.\n\nThe facility is clean, well-lit, and very easy to navigate. Move-in in May and pick-up in August were effortless thanks to ample parking and plenty of flatbed carts. A great touch: they play music in the corridors, which made the basement units feel welcoming rather than intimidating for our student.\n\nCompared to the expensive pickup services promoted around campus, Statesman Storage is a fantastic value without sacrificing quality or security. Clean, safe, and top-tier service. We’ll definitely use them again next summer!","date":"2026-08-22T22:13:18.000Z","verifiedTenant":false,"featured":false,"reply":"Ron, thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear that your family’s first summer storage experience with Statesman Storage was such a positive one. 😊

It was truly a pleasure helping make the process easier and less stressful for you and your student. We know college move-ins and move-outs can be hectic enough, so hearing that the booking process, our facility, and our service helped make things easier means a lot to our team.

And we’re especially happy to hear that the music in the corridors helped make the experience feel welcoming for your student! 🎶

Thank you again for choosing Statesman Storage. We truly appreciate your business and look forward to seeing you again next summer! ☀️📦","replyDate":"2026-09-14T17:37:19.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"41194398-77fc-434c-9bfb-c0112162528d","author":"Ethan Goble","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLf-ONuGBBBzersJLl1Hv42omHFYRt_vzPRLpSGz_3C1s_QhQ=s64-c-rp-mo-br100","rating":5,"text":"We used Statesman Storage to store our child’s belongings between freshman and sophomore year of college, and the whole process was very easy. We were able to get everything set up from out of state, communication was excellent with prompt replies by text, and the price was reasonable. Checkout was just as simple and hassle-free. A great option for college students and families who need storage between school years. Highly recommend.","date":"2026-08-18T16:05:07.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Ethan! We’re so glad we could make the storage process easy and hassle free for you and your family. We know that moving between college years can be a lot to coordinate, so we’re happy we could make storing your child’s belongings one less thing to worry about. We really appreciate you choosing Statesman Storage and taking the time to share your experience. We wish your student all the best in their college journey! See you next Summer!","replyDate":"2026-09-14T17:37:19.000Z","tags":["price"],"sentiment":"positive"},{"id":"bb82587c-c0ea-47dc-bc35-b39fca3600bc","author":"Jaya Radhe","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVa8MtW5iiVcXJQ0RvmABvX-a2XiG3EPdNIHN0Z7fTN-rtmJDU=s64-c-rp-mo-br100","rating":5,"text":"Yvette's definitely the best in the Pacific North West. Super friendly and wonderful at explaining how the facility works. Definitely recommend Statesman Storage! And may I add they had a tenant pizza party that turned my frown upside down!","date":"2026-08-17T22:26:18.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the wonderful review! We’re thrilled to hear that Yvette was able to make your experience at Statesman Storage a great one. We truly appreciate your recommendation and are so glad you enjoyed our tenant appreciation pizza party, we love finding ways to make our storage community feel a little more like home! We look forward to continuing to provide you with exceptional service. 😊🍕","replyDate":"2026-09-14T17:37:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"f3b5f811-14e1-42a7-9c13-02451d29474a","author":"Lady M","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW08LgSoQH09fTjw3eZZRbJzSoqH-dbu4kCqJsae7JR5MkkMpE=s64-c-rp-mo-ba12-br100","rating":5,"text":"Go nowhere else… this is the place to store all your valuables! This storage facility is well-kept, clean, and has plenty of surveillance to keep your belongings safe. The best part is that the staff is very friendly, pleasant, and hardworking! Ivette has become such a pleasure to work with—I highly recommend her! This place will definitely have my business the next time I have storage needs.","date":"2026-08-17T18:26:27.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the wonderful review! We truly appreciate you taking the time to share your experience. We’re so glad to hear that you’ve found our facility clean, well kept, and secure. Most importantly, we’re happy to hear that Yvette has made your experience such a positive one! We truly appreciate your recommendation and look forward to serving you again whenever you have storage needs! 😊","replyDate":"2026-09-14T17:37:19.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"e0a4c447-c6ea-4f18-a5e6-121063df700e","author":"Jacob Thekep","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLlgkd5si8m_LLtJUB0b6Z-kGQe2Q3A8n71BF1yTiPi8_P58w=s64-c-rp-mo-br100","rating":5,"text":"The staff are very kid and friendly","date":"2026-08-10T00:33:05.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the kind words! We’re happy to hear that you found our staff friendly and welcoming. We truly appreciate your support and look forward to continuing to provide great service! 😊","replyDate":"2026-08-14T17:37:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"d6951d73-3b56-4255-9c94-00b3d86c3e58","author":"Ginger McAdams","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVjWeHT15k21ZYzh98aMMCqA4h_3ZVQTBZ0yhhhGoyc6XEbjYtR=s64-c-rp-mo-br100","rating":5,"text":"I honestly had such a great experience with Yvette. Moving into a dorm for the first time is already stressful enough, and I had way more stuff than I realized, so I needed a storage unit last minute. I was pretty overwhelmed, but Yvette made everything so easy from the second I walked in.\n\nShe was super friendly, answered all of my questions without making me feel dumb, and explained everything in a way that actually made sense. She took the time to help me figure out what size unit I needed instead of trying to upsell me into something bigger. You can tell she genuinely cares about helping people and isn’t just trying to get you in and out the door.\n\nThe whole process was quick, the facility was really clean, and I left feeling so much less stressed than when I got there. Starting college and moving away from home is a huge adjustment, and having someone as kind and helpful as Yvette honestly made a big difference.\n\nIf you’re a college student moving into the dorms or just need somewhere safe to keep your stuff, I definitely recommend coming here and asking for Yvette. She made what could’ve been a really stressful day so much easier, and I’m really thankful for all of her help. I would absolutely come back if I ever need storage again.","date":"2026-08-03T16:48:59.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words! I'm so glad I could help make your move a little less stressful during such an exciting time. It was a pleasure helping you find the right storage solution, and I truly appreciate your recommendation. Wishing you all the best as you start college, and we'd love to help you again if you ever need storage in the future!","replyDate":"2026-08-14T17:37:19.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"68cbf386-1e61-4f70-8f6f-26a9bf09c117","author":"Jamie Allen","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKezhgj1TD9FaJZt9cAZkxohsVcgEMJF-maiRX-cfVezdV6Pg=s64-c-rp-mo-br100","rating":5,"text":"Yvette was seriously so nice and super helpful! She made everything really easy and answered all of my questions without making me feel rushed. The whole process was quick, and she explained everything really well. You can tell she actually cares about helping people. If you need a storage unit, definitely ask for Yvette. She made the experience way less stressful!","date":"2026-08-03T16:44:20.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind review! I'm so happy I could make the process easy and help answer your questions. I truly appreciate your recommendation and your trust in us. If you ever need anything in the future, we're always here to help!","replyDate":"2026-08-14T17:37:19.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"834a521e-1370-4301-ad73-92b253149bb5","author":"Roxana Todd","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUmIqwHlUA0LxTHR2Dw8W5EOVJkjQfvs2ajE2s8B05yfkXj1faB=s64-c-rp-mo-br100","rating":5,"text":"It's clean, it's great and I love the way it's secured, I love the security. Yvette and Falyn keep the facility nice and neat. And it smells so good in there!","date":"2026-07-27T21:03:21.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words and 5 Star Review! I'm so glad we could help you find the perfect unit. Thanks for choosing Statesman Storage!","replyDate":"2026-08-14T17:37:19.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"607157cf-3bc7-471a-b542-4bff87357f43","author":"Original Form 100X","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXMSx5-sRkWm5XI31sN3u8ZzjE6lySn2nzGyMRAgSIoeYhfYg=s64-c-rp-mo-br100","rating":5,"text":"Yvette is amazing, everything is great. The hours and location are super convenient. The space is clean and price is reasonable. Thanks","date":"2026-07-27T20:25:54.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your wonderful review! We're thrilled to hear that you're having such a great experience. We're glad our hours, location, clean space, and pricing have made your visits convenient and enjoyable. Thank you for choosing us, and we look forward to seeing you again soon!","replyDate":"2026-08-14T17:37:19.000Z","tags":["cleanliness","price","access"],"sentiment":"positive"},{"id":"4503b2b8-58b9-4e31-9738-b9b8ac5ddec8","author":"Sara Mensior","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWqR6vvRm_GhcWQj_9vQpk_dU4vx0lh_l7UOKWKsPUhIgHTvGFq=s64-c-rp-mo-ba12-br100","rating":5,"text":"This is our first storage unit ever and we’ve had an exceptional experience thus far. Yvette has been professional, polite and helpful through the process for myself and my partner. The office and storage area are kept clean and in order. We would recommend this storage to others.","date":"2026-07-22T23:37:38.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words, Sarah! It was a pleasure helping you and your partner, and I'm so glad your first storage experience has been a positive one. We take pride in providing excellent customer service and maintaining a clean, well kept facility, so your feedback truly means a lot. Thank you for trusting us with your storage needs and for recommending us to others. We look forward to continuing to serve you!","replyDate":"2026-08-14T17:37:19.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"5dc80e69-b508-4864-b637-0044529f5003","author":"Jeannie McCauley","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWSl02yldIrLAorcFbkJiXjtCxsCim7cH816GaEeVO-4hSde9Fx=s64-c-rp-mo-br100","rating":5,"text":"Such great staff helpful and very resourceful. I appreciate all they have helped me with highly highly recommended to use them if you ever need storage..","date":"2026-07-13T15:00:35.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our team. Providing helpful, friendly service is always our goal, and we're so glad we could assist you. We truly appreciate your recommendation and your trust in us. If there's ever anything else you need, we're always here to help. Thank you for choosing us!","replyDate":"2026-08-14T17:37:21.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"03b7f056-78fb-4760-8ed8-80337dfff002","author":"MIC","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJDISTcQi3XKpQMRy2zUVRkyEnXDbIXPzPqVssUpxW82_DYaQ=s64-c-rp-mo-br100","rating":5,"text":"Yvette was very friendly and helpful with showing the different units and answering questions. The storage unit fits my needs and its great they have carts to be used!!Definitely recommend. Puro Vatos con Gatos!","date":"2026-07-10T00:35:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words and 5 Star Review! I'm so glad I could help you find the perfect unit and answer all of your questions. It's great to hear the carts came in handy, too! We truly appreciate your recommendation and your support. Puro Vatos con Gatos! 😊 Thanks for choosing Statesman Storage!","replyDate":"2026-07-14T17:37:21.000Z","tags":["staff"],"sentiment":"positive"},{"id":"47761b88-3340-4fc8-a40a-1f5d8331e17d","author":"Jaivier Maldonado","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLu1YD1vDcadlRiAj39wQiqxknTa7XRNtwAtkTVkWINlcO1tA=s64-c-rp-mo-br100","rating":5,"text":"It good place","date":"2026-07-09T22:41:52.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Jaivier! We appreciate your kind words and your 5 star review. We're happy to hear you had a positive experience at Statesman Storage. Thank you for choosing us!","replyDate":"2026-07-14T17:37:21.000Z","tags":[],"sentiment":"positive"},{"id":"21218120-7912-4153-bf9b-67cfc0741c69","author":"Jubal Case","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK27EDp96ZU1ziI4EJcsavsQb6447v6CHP2DDgK4foljjOkWw=s64-c-rp-mo-br100","rating":5,"text":"Yvette's the best worker, she is nice, polite, and reapectful. She runs a nice clean facility and well secured.","date":"2026-06-15T15:00:27.000Z","verifiedTenant":false,"featured":false,"reply":"Jubal! Thank you so much for your kind words & 5 Star Review! We truly appreciate you taking the time to share your experience. Yvette takes great pride in providing excellent customer service and maintaining a clean, secure facility, so your recognition means a lot. We look forward to continuing to serve you and thank you for being a valued customer! ","replyDate":"2026-07-14T17:37:21.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"b8382f35-7b69-482b-a4ba-c0dbbbc8db67","author":"Jubilee DaMink","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUH047nEMnE-sZDKRohIQQ8cHAZHLTLPujiZYCM_rBqLXyp2MyA=s64-c-rp-mo-br100","rating":5,"text":"Definitely the best storage option in Salem/Keizer area. The area is clean, well lit and the manager is awesome. Absolutely recommend 10/10!","date":"2026-05-27T19:09:43.000Z","verifiedTenant":false,"featured":false,"reply":"Jubilee! Thank you so much for the kind words and recommendation! We’re so glad to hear you’ve had a great experience with us. Keeping the property clean, secure, and welcoming is always our goal, and we truly appreciate you taking the time to share your feedback. Thanks again for choosing us!","replyDate":"2026-06-14T17:37:21.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"4b0af7f6-5936-4b67-ab66-1594c402267b","author":"Julia Sadowski","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV2hv1hBjWtB0CtAeWy8aMDleoktKHaP84hJK2JLgrhC_MTxLU1=s64-c-rp-mo-br100","rating":5,"text":"Customer Service # 1 = Yvette Torres!\nPlace is clean. Well organized.","date":"2026-05-27T17:09:01.000Z","verifiedTenant":false,"featured":false,"reply":"Julia! Thank you so much for the 5 stars and awesome review! It was such a pleasure meeting you and working with you! Thank you for choosing Stateman Storage for your Storage needs! ","replyDate":"2026-06-14T17:37:21.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"1ec2ff73-e2ae-4395-b146-a8aca36bd3e9","author":"Denelle","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKAYCeqnCinY980uEDRYwjgVlqlPc5d2uhJ5xm0JvpyXygDslqS=s64-c-rp-mo-ba12-br100","rating":5,"text":"Evil and Evan are Allstars. Truly. We've been struggling with things in our personal lives and have needed some understanding, accommodation, and empathy which they have gone above and beyond to do. Communication is wonderful also! It's way MORE appreciated, especially when you're struggling with adulting and there's people who go out of there way, taking initiative in order to help you out as much as possible. Even if it's little things. We've had to be here so much with our things that I almost feel like they are family members lol. So thank you. It doesnt go unnoticed and I hope this helps too ;) #staywellstatesmanstorage","date":"2026-05-22T23:24:29.000Z","verifiedTenant":false,"featured":false,"reply":"Denelle! Thank you so much for your kind words and for taking the time to share your experience with us. We’re so glad Yvette and Evan were able to provide support and understanding during a difficult time. We know life can be challenging sometimes, and we always strive to treat our customers with compassion, communication, and care. Your appreciation truly means a lot to us, and we’re grateful to have earned your trust. Thank you again for choosing Statesman Storage, and for making us feel like family too 😊","replyDate":"2026-06-14T17:37:21.000Z","tags":["price","access"],"sentiment":"positive"},{"id":"1f416250-5bb1-4db0-bbf1-8b91087d7ecc","author":"Carlos Quintero Mina","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV9AgXPuc8MEM-_0qrcONakHGmj91Wj3sOOcBm46OSBII8LwuFQ=s64-c-rp-mo-br100","rating":5,"text":"Who knew a storage facility could be such a vibe. When I walked in i was immediately welcomed by Yvette. I felt like a i wasn't just money walking through the door, but more like a family member that needed a service and she was willing to help provide. She is a great mix of professionalism and natural energy. The facility looks great from the out side and even better from the inside. If youre in need of a safe and reliable storage with a great staff Yvette is definitely the girl to see. I only gave 5 stars because 10 wasn't available.","date":"2026-05-21T22:55:51.000Z","verifiedTenant":false,"featured":false,"reply":"Carlos! Thank you so much for the amazing review! We truly appreciate your kind words and recommendation. We’re so glad Yvette was able to make you feel welcomed and taken care of; creating a positive, comfortable experience for our customers is always our goal! Thank you again for trusting us with your storage needs, and for taking the time to share your experience!","replyDate":"2026-06-14T17:37:21.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"5303eba3-57fa-4d7c-96bf-97e5f472c13a","author":"ibdc ihworq f","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ0s8-UA0ejHWMKQTgSFexzohC-v9M_e0um4okE6ZwrsylDUg=s64-c-rp-mo-br100","rating":5,"text":"Yvette makes everything so effortless. I highly recommend this place.","date":"2026-05-21T19:34:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the kind words! We truly appreciate your recommendation. We’re so glad Yvette was able to make your experience feel effortless! Providing helpful and friendly service is always our goal. Thank you again for choosing us!","replyDate":"2026-06-14T17:37:21.000Z","tags":[],"sentiment":"positive"},{"id":"61b0175e-3fc6-4fd2-8871-5802275081be","author":"Alex T","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU-B4vM9XW9LqbM-kB494MZtOuriUiGEi8Huz6T6iRzX2ls8cypmA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-05-19T00:32:44.000Z","verifiedTenant":false,"featured":false,"reply":"⭐ Thank you so much, Alex! We truly appreciate you taking the time to leave us a 5-star review! It means the world to our team here at Statesman Storage in downtown Salem, Oregon. We're committed to providing clean, secure, and affordable self storage units in Salem, OR that our customers can count on. Whether you need short-term or long-term storage in Salem, we're always here for you 7 days a week. Thanks again for choosing Statesman Storage — we look forward to serving you for all your Salem storage needs! 🙌","replyDate":"2026-06-14T17:37:21.000Z","tags":[],"sentiment":"positive"},{"id":"97ea7655-04fd-4930-a63e-0a01e310101f","author":"Anthony Gonski","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIpqcVvjCuX8AZFwZV9AssP56d6vrbVfyO0yV9USza78iX3TA=s64-c-rp-mo-br100","rating":5,"text":"Evan makes things easy! Great guy","date":"2026-05-18T00:15:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the 5-star review, Anthony! We're thrilled to hear that Evan made your storage experience easy and enjoyable. At Statesman Storage in downtown Salem, OR, our team is committed to providing friendly, hassle-free self-storage solutions for our customers. We're proud to have staff like Evan who go above and beyond to make renting a storage unit as simple as possible. Whether you need short-term or long-term storage in Salem, we're always here to help. We appreciate your support and look forward to serving you again!","replyDate":"2026-06-14T17:37:21.000Z","tags":[],"sentiment":"positive"},{"id":"ba7253a9-b026-42c1-b9c2-e87839744947","author":"Gina Martinez Todd","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJeECytH477QJOIsQNDnqlheCQpPEgcwjDcXg5OGuC2s-tlPA=s64-c-rp-mo-br100","rating":5,"text":"Highly recommend Statesman storage. The staff is friendly and Yvette is a super star. It's very close to the University and Capital and was clean and secure.","date":"2026-05-15T15:49:56.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Gina! 😊 Your kind words truly made our day. We work hard to keep Statesman clean, secure, and welcoming, so hearing this means a lot. So glad you had a great experience, and we truly appreciate you choosing Statesman Storage! ✨","replyDate":"2026-06-14T17:37:21.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"de790403-d677-41d8-962a-c6ce15198de9","author":"Monique Breon","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXDFarnL20fdGpzZ3c-APOnG1iltjIsbYYuj8Vx5KRBtR6jaMOmDQ=s64-c-rp-mo-br100","rating":5,"text":"I came to get a bed that was way in the back. Thank goodness for outstanding customer service, an employee (Yevette)\nWas very helpful 🙂 she helped remove half my stuff and carry the bed out and instead of walking back to the office she proceeded to help me put everything back into the storage.\nGreat clean place to keep your valuable things. I highly recommend this place. 😁","date":"2026-05-13T20:06:50.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words, Monique! We truly appreciate you taking the time to share your experience. I’m especially glad Yvette was able to assist you and help make the process easier for you. Providing excellent customer service and maintaining a clean, safe property are things we take pride in. Thank you again for your recommendation and for choosing us for your storage needs!","replyDate":"2026-05-14T17:37:21.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"0d503f55-467b-4d4e-b46e-347f76e5b44e","author":"joe sel","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLtT_Rfy3kmdVz_hYh4hM2Gvdmkd-TZA0tyJGsuEwnVC3vPhw=s64-c-rp-mo-br100","rating":5,"text":"Yvettte is so amazing, friendly and helpful. I would recommend anyone to rent from her.","date":"2026-05-11T00:27:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much, Joe, for this wonderful 5-star review of Statesman Storage in downtown Salem, OR! 🌟 We're thrilled to hear that Yvette made your self-storage experience so positive — she truly is an outstanding member of our team and a great reflection of the customer service we strive to provide every day.

At Statesman Storage, we're committed to offering friendly, responsive, and professional storage solutions for residents and businesses throughout Salem, Oregon. Whether you're looking for short-term or long-term storage units, we're here to make the process easy and stress-free.

We appreciate your recommendation and your trust in us — it means the world to our team! If you ever need storage in Salem again, we hope you'll think of us first. Thanks for choosing Statesman Storage! 🗝️","replyDate":"2026-05-14T17:37:21.000Z","tags":["staff"],"sentiment":"positive"},{"id":"fb422bca-5bf4-4941-87f2-efbd64fe2b66","author":"Levi Furchner","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJjdCgMVMO8TTC45BOJRkt5zsiFMbhr3UHYUYwVDe6QjjtqBA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-05-08T23:37:31.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5 stars, Levi! We appreciate you choosing to store with us.","replyDate":"2026-05-14T17:37:21.000Z","tags":[],"sentiment":"positive"},{"id":"3423dbce-33f0-4b76-94fd-14c1dc49c5a4","author":"Lana McCoy","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWXHXQFBMogdDEH9fQOcC6z55BpkWpDF0YFrVrw-5clMasFSD4=s64-c-rp-mo-ba12-br100","rating":5,"text":"My company has a storage unit at Statesman Storage and it’s just so easy to get in and out effectively. They have a great system in place for ultimate safety too. Highly recommend.","date":"2026-05-06T17:18:12.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Lana,

Thank you so much for the great review and recommendation! We’re glad to hear your experience has been smooth and convenient, and that our security and access systems have stood out to you as well.

We truly appreciate your support and are happy to have your company storing with us!","replyDate":"2026-05-14T17:37:21.000Z","tags":["security"],"sentiment":"positive"},{"id":"4afd29d3-7e6c-413e-a5df-1c42adcb6515","author":"Odin Uria","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVhKFQPdNFBjywd9G3VLJNGIdSP03eIswWNPZP2GmO3FUx3_OEI=s64-c-rp-mo-br100","rating":5,"text":"Statesman Storage is an excellent place for storing your own storage and anything that you want! Yvette is a very kind, generous and wonderful associate! The place is very well kept, organized and easy to access on your own. Highly recommend!","date":"2026-05-06T00:30:01.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Odin,

Thank you so much for the kind review and recommendation! I really appreciate your kind words and am glad you’ve had a great experience with both the facility and our team. We work hard to keep everything clean, organized, and easy to access, so it means a lot to hear that feedback.

Thank you again for your support—we truly appreciate it!","replyDate":"2026-05-14T17:37:21.000Z","tags":["access"],"sentiment":"positive"},{"id":"65eb9fcf-62bb-4d42-b1a9-e4d5571fc3f1","author":"Rich M.","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV_kr75Hfu6sYvshthgDMkOxyj4goB_NzTZL679TID-XL5Ni-pl=s64-c-rp-mo-ba12-br100","rating":5,"text":"Indoor, climate controlled environment. Clean, Secure Storage with competitive prices. Super friendly staff who enhance every visit and add another level of security to an already clean/safe location.\n\nLocation is easy to find and provides a central access for the entire city of Salem.\n\nAccess to the storage units is from 6am to 8pm every day (longer than similar indoor storage businesses in Salem).\n\nThere is also staff available each day (9am—6pm).\nIn addition to the storage units, they also rent UHAUL vans and sell (nice) boxes, tape, furniture covers, etc. — truly one stop shopping for your moving and storage needs.\n\nThis business is a favorite with Willamette University students, local businesses and many nonprofit organizations throughout the Salem area.","date":"2026-05-04T21:15:57.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Richard,

Thank you for the awesome 5 star review, we really appreciate you taking the time to share all of that!

I’m glad you’ve had a great experience with the facility, the team, and everything we offer. We really try to keep things clean, secure, and easy for everyone, so it’s great to hear that’s been your experience.

We appreciate your support and look forward to continuing to provide that same level of service!","replyDate":"2026-05-14T17:37:21.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"6040cd78-7e17-4975-a3c8-4c5dc45f685c","author":"Walter Bachmann","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKeGdBaYcyRgvKCo9WANUNJtThItLoEWuMy27jzzyXcoFYoPg=s64-c-rp-mo-br100","rating":5,"text":"Good customer service rep, very helpful!","date":"2026-05-03T22:27:57.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Walter, for the 5-star review of Statesman Storage in downtown Salem, Oregon, We’re glad to hear you had a great experience with our customer service team!
Providing helpful, friendly service is a big part of what we do, along with offering clean, secure, and affordable storage units in Salem, OR. Whether you’re looking for self storage, climate-controlled storage, or convenient storage near downtown Salem, we’re here to make the process easy.
We appreciate you choosing Statesman Storage for your Salem storage needs! 📦🔐","replyDate":"2026-05-14T17:37:21.000Z","tags":["staff"],"sentiment":"positive"},{"id":"95b86fa5-1d10-4874-a79b-6d11963246eb","author":"Hudson Cole","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKHzisWKgA9YdzQWdLI4ouoX0zGnNK5azyWmKeqOF0EvtSg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-05-03T22:27:44.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Hudson, for your 5-star review of Statesman Storage in downtown Salem, Oregon, We appreciate you choosing us for your storage needs in Salem!

At Statesman Storage, we’re proud to provide clean, secure, and affordable storage units in Salem, OR with convenient access in the heart of downtown. Whether you need self storage, climate-controlled storage, or short-term and long-term storage solutions, we’re here to help.

Thanks again for supporting our local Salem storage facility—we’re glad to have you as a customer! 📦🔐","replyDate":"2026-05-14T17:37:21.000Z","tags":[],"sentiment":"positive"},{"id":"ab1ad408-cce2-4e5c-adaa-0d2bce287bbd","author":"Noni M. Thomson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJhyvKV0Vb-nAlSoDAubDu4hAyNySm_cjPmtI-rMDNNSdb_SZ3A=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2026-04-26T01:21:16.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the 5 stars, Noni! We appreciate you choosing to store with us.","replyDate":"2026-05-14T17:37:23.000Z","tags":[],"sentiment":"positive"},{"id":"5714c2c3-ba7b-45c2-92e6-33506ee4259c","author":"Danielle Pittsley","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJOWYIUdvYUMfJ4kTQgYIu2rn70WuYYjSKi99CPNBW3ZGSg0A=s64-c-rp-mo-br100","rating":5,"text":"Evan was very helpful and made the process of renting a storage unit easy. We also like that the facility is nice, clean and secure as well.","date":"2026-04-20T19:44:09.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you, Danielle, for your kind words and 5-star review! We’re glad to hear that Evan provided helpful service and made your storage unit rental process smooth and stress-free. At Statesman Storage, we take pride in offering clean, secure, and well-maintained storage units in Salem, OR, along with prompt and friendly customer service.

We truly appreciate your feedback and are happy to know you feel confident storing your belongings with us. If you ever need additional storage solutions in Salem, don’t hesitate to reach out—we’re always here to help!","replyDate":"2026-05-14T17:37:23.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"5560283d-bb56-4bb3-928f-38dee77f4957","author":"Elise Henderson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIt-2EVyVUdbYMZTeEj6SwhZIRljIzIQcUDPcb-4zjzIoez1A=s64-c-rp-mo-br100","rating":5,"text":"This facility was so nice and clean. Yvette gave us an absolutely amazing tour. Overall great experience!!!","date":"2026-04-08T22:23:37.000Z","verifiedTenant":false,"featured":false,"reply":"Elise! Thank you so much for your kind words! We’re so glad you had a great experience and that the facility met your expectations. It was a pleasure giving you a tour—don’t hesitate to reach out if you need anything in the future!","replyDate":"2026-04-14T17:37:23.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"4b6773e0-c26b-41ec-8b5b-305e24049b8e","author":"Shyanne Kampstra","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXAHAoFgQ0MxNgqh80k1zIm4jqwGqocVWD6mXV5sVR81JcVkPlUuQ=s64-c-rp-mo-br100","rating":5,"text":"Great facility and very organized ,staff are very helpful!","date":"2026-04-02T00:34:19.000Z","verifiedTenant":false,"featured":false,"reply":"Shyanne, We love hearing this—thank you! Keeping the facility organized and making things easy for our customers is always the goal. Appreciate you choosing us!","replyDate":"2026-04-14T17:37:23.000Z","tags":["staff"],"sentiment":"positive"},{"id":"e6f63130-3a5d-4da2-aab0-ce7e6a659194","author":"Oakland Hernandez","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW_L-XvYnUJAOslNp6VIU7MSqxoRwBzcVSRavjoEccGPxp79ELf=s64-c-rp-mo-br100","rating":5,"text":"I’ve used a few storage places over the years, and this one was a solid experience. Everything was clear, the place is clean and secure, and the staff was helpful and easy to deal with. The woman there was amazing. No complaints at all. I will recommend this to my coworkers.","date":"2026-03-30T23:21:34.000Z","verifiedTenant":false,"featured":false,"reply":"Oakland, Thank you for sharing your experience with us! We’re glad to hear everything was clear, clean, and secure, and that our team made the process easy.

It means a lot that you’d recommend us to your coworkers—that’s one of the biggest compliments we can receive.

We truly appreciate you choosing Statesman Storage and are here anytime you need us!","replyDate":"2026-04-14T17:37:23.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"7a6fb25f-ff38-469a-a7d9-6af7b8f62930","author":"James Hernandez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKIEGuaSifqyVxN4MU6gQ_2qziVpel37_ElR6BKAQFeY0YzoQ=s64-c-rp-mo-br100","rating":5,"text":"Yvette at the storage facility was great to work with. She really knows her stuff and made everything easy and straightforward. Super helpful and easy to talk to definitely recommend her!","date":"2026-03-30T23:16:30.000Z","verifiedTenant":false,"featured":false,"reply":"James, Thank you for sharing your experience and for the recommendation! We’re glad to hear everything felt smooth and easy throughout your visit.

Yvette takes a lot of pride in what she does, and it’s great to know her knowledge and approach made a positive impact.

We appreciate you choosing Statesman Storage and look forward to helping you again whenever you need us!","replyDate":"2026-04-14T17:37:23.000Z","tags":["staff"],"sentiment":"positive"},{"id":"0115776e-a946-4342-b325-a26264e4cde2","author":"Cynthia Martinez","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXYx8Yg3RbPGmihSH5Di14RQXdvvPBJKao1YEcjf9xuil_2BBWa=s64-c-rp-mo-br100","rating":5,"text":"I had a great experience at Statesmen Storage thanks to Yvette. She was friendly, professional, and very helpful from start to finish. She walked me through the property, answered all my questions, and made sure I understood the lease completely. You can tell she really cares about her customers.. Definitely recommend!","date":"2026-03-30T21:44:19.000Z","verifiedTenant":false,"featured":false,"reply":"Cynthia, Thank you so much for the kind words and recommendation! We’re so glad you had a great experience with us.

Yvette truly takes pride in making sure every customer feels comfortable, informed, and supported from start to finish, so it means a lot to hear that reflected in your visit.

We appreciate you choosing Statesman Storage and are always here if you need anything!","replyDate":"2026-04-14T17:37:23.000Z","tags":["staff"],"sentiment":"positive"},{"id":"66e3b29d-b41f-4a1a-a594-51997ff76605","author":"Kasey M","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKF9c_Krp9ynBmDgpDLs6xHNrBwYzJPgS9oe5A-fM8wTNXbFc8Z=s64-c-rp-mo-br100","rating":5,"text":"I had an absolutely outstanding experience with this storage facility from start to finish. Moving and storing your belongings can be stressful, but this place made the entire process feel easy, organized, and surprisingly reassuring.\n\nWhat really stood out, though, was the customer service. Yvette went above and beyond to be helpful, patient, and genuinely kind. She took the time to answer all my questions, helped me choose the right unit size, and made sure I understood everything clearly—no pressure, no confusion, just honest support.","date":"2026-03-30T20:55:52.000Z","verifiedTenant":false,"featured":false,"reply":"Kasey, Wow—thank you for such an incredible review! We’re so glad we could make your storage experience feel easy and stress-free—that’s exactly what we aim for.

And thank you for the kind words about Yvette! She truly cares about making sure every customer feels informed and supported, so it means a lot to hear that reflected in your experience.

We appreciate you choosing Statesman Storage and are always here if you need anything!","replyDate":"2026-04-14T17:37:23.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"3536ca1c-fe11-4dae-9a75-697e67210064","author":"Daniel Vargas","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKbjAp6Q6FH-unyAs5tPrY7Ige3GhMZQ0ZqBuLZUp9X_W_gaQ=s64-c-rp-mo-br100","rating":5,"text":"Great staff! The front desk is amazing and patient!","date":"2026-03-26T22:09:38.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Daniel, thank you for the 5-star review! We’re so glad you had a great experience with our team at Statesman Storage. Our front desk staff works hard to provide friendly, patient service and make every visit easy and stress-free.

If you ever need secure and convenient storage units in downtown Salem, OR, we’re always here to help. Thanks again for choosing Statesman Storage—we truly appreciate your support!","replyDate":"2026-04-14T17:37:23.000Z","tags":["staff"],"sentiment":"positive"},{"id":"7d3a4cc9-9457-4c21-a5b0-25927ffd741e","author":"Andrea Avendano","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLM6Ngyjdn_O3x1UjsgKGAw2tjWT_JvrRKxuoka1tYk1fX0bw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-03-26T22:08:34.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Andrea, thank you so much for the 5-star rating! We truly appreciate you choosing Statesman Storage for your storage needs.

We’re proud to provide secure, clean, and convenient storage units in downtown Salem, OR, and it means a lot to know you had a great experience. If you ever need additional space or have any questions, our team is always here to help.","replyDate":"2026-04-14T17:37:23.000Z","tags":[],"sentiment":"positive"},{"id":"d3ff4df9-66ed-4037-b077-e6ab696e420b","author":"Jenny Leon","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK7Dx7rOL9-H1CeUScovcwHpg8EujwmBcwfvKDPgDLt0SPiAw=s64-c-rp-mo-br100","rating":5,"text":"We’re so grateful to Statesman Storage, and especially to Yvette, for their incredible support. I work for a nonprofit, and she helped us secure two storage pods for our Dream Tree program. Her generosity has made a huge difference in helping us keep donations organized and ready for the families we serve. Highly recommend, and Yvette is wonderful to work with.","date":"2026-03-17T20:20:39.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your thoughtful review and recommendation! We’re honored to be able to support the meaningful work your nonprofit is doing in the community. It’s wonderful to hear that the storage pods have helped keep donations organized and ready for the families you serve. We truly appreciate you choosing Statesman Storage and look forward to continuing to assist you.","replyDate":"2026-04-14T17:37:23.000Z","tags":["security"],"sentiment":"positive"},{"id":"261571b5-9315-4e20-b25b-b8c3cbc18530","author":"Monique Ortega","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJYitCSi7CiL5_do7LGovGl_g60g2lPwsyU0sra0o8bxSkmvvw=s64-c-rp-mo-br100","rating":5,"text":"I can’t recommend this facility enough! They have been absolutely amazing in supporting our nonprofit by providing the storage space we need to keep our operations running smoothly.\nA huge thank you to Yvette, she is incredibly helpful and has made the entire process seamless. If you’re looking for a professional and community-minded place for your storage needs, this is it!","date":"2026-03-17T20:11:06.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the kind recommendation! We’re truly grateful for the opportunity to support the important work your nonprofit is doing. It means a lot to hear that your experience has been smooth and helpful. We appreciate you choosing our facility and look forward to continuing to serve your storage needs.","replyDate":"2026-04-14T17:37:23.000Z","tags":["staff"],"sentiment":"positive"},{"id":"d1f8c624-4ea5-49bb-a5e7-7d589fbf86e6","author":"George Valencia","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLs3BjYHv-mnExx4jreMFhcZ6Lita80vlhB2kl0dcpPuXVo=s64-c-rp-mo-br100","rating":5,"text":"Casual and upbeat Love this place! Clean halls, secure units, and super helpful team. Easy to book, great hours, and everything stays tidy and organized.","date":"2026-03-15T00:13:55.000Z","verifiedTenant":false,"featured":false,"reply":"Hey George! Thank you so much for the kind words! We’re really happy to hear you’ve had a great experience with us. Our team works hard to keep the property clean, secure, and easy for our tenants to use, so your feedback truly means a lot. We appreciate you choosing Statesman Storage!","replyDate":"2026-04-14T17:37:23.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"6164853c-7611-4384-9834-6c106a41a92e","author":"Donald Easterbrook","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKz_gJOnMjLYPLfrmHdCUghzM5NWoypoZ__vrY9D-t9Mfc3hIg=s64-c-rp-mo-br100","rating":5,"text":"I love your facility, it's close to my house and has easy access to my unit. Plus, it's temperature controlled! Yvette, the manager, is charming, funny, kind, and the most genuine person you'll ever meet.","date":"2026-02-24T23:35:20.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for this amazing review! We love hearing that the location, easy access, and temperature-controlled units are making your life easier — that’s exactly what we’re here for!

It’s tenants like you who make this job so enjoyable. Thank you for trusting us with your storage needs — we appreciate you more than you know!","replyDate":"2026-03-14T17:37:23.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"a66699e6-0c24-418c-ac88-403c0a2cf3c0","author":"Alisha Allen","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVSgwVDV26ny0XIwfswnOqvo4ukWkSLUSdmOFQOi2ejVnM50xlsWg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Yvette is absolutely amazing! She can brighten anyone’s day with her smile and energetic attitude. The facility is always clean, and they even offer snacks and coffee, which is such a nice touch. The prices are great and worth every penny. If anyone is in need of a unit, definitely go see Yvette. She’s the absolute best!","date":"2026-02-24T06:49:36.000Z","verifiedTenant":false,"featured":false,"reply":"Alisha, thank you so much for your kind words!

It truly means a lot to hear that you’ve had such a positive experience. We take pride in keeping the facility clean and welcoming (snacks and coffee included).

We appreciate your recommendation and are always here if you need anything!","replyDate":"2026-03-14T17:37:23.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"2cce574e-f1b8-468f-8c89-3e00436ff99f","author":"Randy Ely","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVkiikZx-sKPlvBg4Sxqfayr3fQTrTpo0BzySEsc96qF6h_BZcK=s64-c-rp-mo-br100","rating":5,"text":"We had the pleasure to work with Yvette in finding a great spot for our belongings. She was very knowledgeable and helpful. We definitely recommend speaking to her for all your storage questions!","date":"2026-02-15T07:47:32.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the great review! We’re so glad Yvette was able to help you find the right storage space for your belongings. She truly enjoys helping customers with all their storage questions.

We appreciate your recommendation and your trust in our Salem, OR self storage facility. If you ever need additional storage in the future, we’re here to help!","replyDate":"2026-03-14T17:37:23.000Z","tags":["staff"],"sentiment":"positive"},{"id":"0a8c001f-fa7d-4846-bf7b-648962c85c06","author":"Aly York","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKLL2hecw9W3kNOFdByxSP7GdpHwylirSb-YAs5t4DjvrsjUA=s64-c-rp-mo-br100","rating":5,"text":"Staff is extremely kind and customer service oriented. Reasonable pricing and would highly recommend.","date":"2026-02-14T22:54:42.000Z","verifiedTenant":false,"featured":false,"reply":"Aly! Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience. Our team works hard to provide excellent customer service and fair pricing, so it means a lot to hear that reflected in your visit. ","replyDate":"2026-03-14T17:37:23.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"a6b17ea9-0c24-4bf7-86e0-a76e5ed6602b","author":"kimberley patton","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKIYr3iEfvwR-Or2mrEmtqTBHPZ5WcI1ohuDv8zrsNHeNGBsg=s64-c-rp-mo-br100","rating":5,"text":"I have needed storage in Salem after several moves. This has been by far the easiest place to rent and has had the most friendly customer service. Move-in special great prices – regular prices very competitive. I strongly recommend this storage facility.","date":"2026-02-07T16:24:19.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Kimberley,
Thank you so much for taking the time to leave such a kind review! We’re thrilled to hear that your experience with us has been easy and that our team was able to make your move a little less stressful. We truly appreciate your recommendation and are grateful to have you as a customer. Please don’t hesitate to reach out if you ever need anything — we’re always happy to help!","replyDate":"2026-02-14T17:37:23.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"ce139886-3d5f-4e45-8c3c-8d53b8f1f3f1","author":"Bizzy Gow","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIk0rXWXdUwxnxBb3LG8-qK4MNeU8bRvREho2i59UUIyCWB6w=s64-c-rp-mo-br100","rating":5,"text":"Don’t look anywhere else for a storage locker, THIS IS IT! I’ve had a few in the past and this blow them all out of the park. The place is safe, lockers are clean, not to mention top notch communication from the staff. Highly recommend this place!","date":"2026-01-28T01:42:37.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the amazing review! We truly appreciate your kind words and are thrilled to hear that you’ve had such a great experience with us. Providing a safe, clean facility and clear communication is very important to our team, so it means a lot to know it shows. Thank you for choosing us for your storage needs—we’re grateful for the recommendation!","replyDate":"2026-02-14T17:37:23.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"f2aa5d1f-4d6f-4152-8152-c4754ae9ab95","author":"Ras Komo Gustafson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXRhHkxFT_MlYTaIhnnVwueAJ-qBCenlSdTH70Al3tvD02fOVk=s64-c-rp-mo-br100","rating":5,"text":"Good pricing, great facility, and even better management!","date":"2025-12-16T00:23:34.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the great feedback, Ras Komo! We’re glad to hear you’re happy with our pricing, facility, and management. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you!","replyDate":"2026-01-14T17:37:23.000Z","tags":["price"],"sentiment":"positive"},{"id":"a10d350d-cdc7-43ff-a4ec-8ee949dc52dc","author":"Ariel Marzano","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKa2uJTsyE-iYPMxKR_lucV8lDk6tu5aigykqaarhOf5PVMJQ=s64-c-rp-mo-br100","rating":5,"text":"I had such a great experience at Statesman Storage! It is clean, easily accessible, very reasonable rates, and the manager, Andrea, is wonderful to work with! Highly recommend!","date":"2025-12-15T15:09:48.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the wonderful review, Ariel! We’re thrilled to hear you had a great experience and that you found our facility clean, accessible, and reasonably priced. Andrea will truly appreciate your kind words. We’re grateful for your recommendation and look forward to serving you again in the future!","replyDate":"2026-01-14T17:37:25.000Z","tags":["cleanliness","staff","price","access"],"sentiment":"positive"},{"id":"057bae09-4b14-4d17-9f21-94918c1bb0fa","author":"calvin brown","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJW9AdScWwGMU-arxJ9TrJB7vUV_WEx-uGRSUq9WpbblU-gCIvN=s64-c-rp-mo-ba12-br100","rating":5,"text":"A storage facility that's clean also well maintained. With reasonable prices this place is ten out of ten . Almost forgot to mention the friendly staff and convenient location.","date":"2025-12-13T02:25:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the five-star review! We are delighted to hear you find Statesman Storage to be clean, well-maintained, and reasonably priced. We take great pride in our friendly staff and ensuring our downtown Salem location is as convenient as possible for our customers. Your \"ten out of ten\" rating means the world to us!","replyDate":"2026-01-14T17:37:25.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"35b6997a-6580-44ad-84ea-80a8214588f6","author":"Jason Cable","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLO2F-rq3TN9GmON3uRyEdAetc4g-QdoDP3wapBQUYubrqd7Q=s64-c-rp-mo-br100","rating":5,"text":"The rates are extremely reasonable, and the people provide excellent service. This is my first storage unit and compared to other storage businesses their hours are ideal, Andrea and Yvette are on all occasions their to assist with anything, and it's situated adjacent to the primary bus hub which is ideal.","date":"2025-10-27T19:42:34.000Z","verifiedTenant":false,"featured":false,"reply":"Jason, thank you so much for the amazing review and 5 stars! 🌟 At Stateman Storage, we truly strive to provide exceptional customer service, and it’s wonderful to know that we met your expectations. We appreciate your support and look forward to continuing to serve you!","replyDate":"2025-11-14T17:37:25.000Z","tags":["price","access"],"sentiment":"positive"}]}