{
"summary": {
"average": 4.9,
"total": 581,
"distribution": {
"1": 8,
"2": 2,
"3": 8,
"4": 19,
"5": 544
}
},
"reviews": [
{
"id": "031f287f-4627-4cce-af89-555adcec7897",
"author": "Doriano Blazina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-_UF_hmFnaM1wsuMRQV899C63LTrX_LB9h5-OUaj206nq6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-07-02T20:36:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doriano, we are so happy you had a 5-star experience with Extra Space Storage. Thank you for taking the time to leave us such a nice rating. ",
"replyDate": "2026-07-03T00:36:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85a2de7e-808b-44ef-ab08-3e11dcdc3b97",
"author": "Janice E",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXt3A0mKpmzHRliR1ck_7ECRIMgSW18FuHZUH43NGmqFPt-QtQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I called many many places This extra storage place. The two people that I interacted with were professional, efficient, well prepared, and one of the most helpful conversations that I’ve ever had!",
"date": "2026-06-29T20:48:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with our team means a lot. We're glad they were professional, efficient, and helpful. Thanks, Janice!",
"replyDate": "2026-07-03T00:36:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "85d3ff2a-fa9e-428b-bf08-4f8937a12f2c",
"author": "lewis yancey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKN25En8hbBC9ZB_doV44MYOvtPvpnWZae8LEWN3XZ9kqPnYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-29T17:39:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Lewis! Call us if you have any questions or need assistance with your rental.",
"replyDate": "2026-07-03T00:36:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48a67a9d-3c89-40f2-898a-be58ac10fa86",
"author": "Joe Burr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKh3fGW26pP2qVqmzHv6oSobKBf4gPF38VN82JbuZZQUfyQwA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience with the sales team!!",
"date": "2026-06-25T22:34:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joe, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (843) 558-8067 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:36:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef2462ae-6e87-40ec-8b22-ba364cfa0f03",
"author": "Danny Church",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbR7N4IotIlwSUDq4ZJr8G0DpFP4lKjYLXVn7OTFKPKcGbVsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Teri was awesome!!!! Such a pleasant experience!!!!",
"date": "2026-06-24T14:00:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Danny! So glad Teri made your experience a pleasant one.",
"replyDate": "2026-06-26T00:36:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32a8aa33-dd9e-4c13-992b-e4887c5d0b7e",
"author": "Matthew Baden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJg4AWs4LkdwCJV8rD7cxrmRVPEPP3lTPnMGCcr0_LLONX9uQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everyone who works here is incredibly helpful! The prices are the best around. Thank you!!",
"date": "2026-06-21T21:14:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing, Matthew! We're glad our team and prices stood out. Your kind words mean a lot to us.",
"replyDate": "2026-06-26T00:36:34.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6c8391b6-558d-4c7e-b59f-2e4f723f212c",
"author": "Kalene Hutchinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuK-k5znLwmg0macEPfvfcyRlwblOApxr66xy2_PGHUOEl75k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great initial experience! Terry was so helpful. Great customer service! Would definitely recommend.",
"date": "2026-06-15T17:15:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated, Kalene! Glad Terry delivered great customer service. We'll be sure to pass along your kind words.",
"replyDate": "2026-06-19T00:36:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a48635d4-325d-4257-822a-63d8fd5f235b",
"author": "John Hembree",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqMGeAuqx3VoMiSAfPIIShL_Ielni9P2j2XkkLj0kxoWe_Zik=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terry was very helpful and accommodating!",
"date": "2026-06-13T17:13:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, we are delighted to hear Terry was helpful and accommodating! We'll share your kind words with them.",
"replyDate": "2026-06-19T00:36:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6da2fc47-7c0c-4486-83d9-c1896383812e",
"author": "Julia Wilkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtr1eE4VD3Tq-VjvjtJ8lUl6M2dFfZHawtfzmpw-PC1_Dd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was very helpful and accommodating! The process was very efficient.",
"date": "2026-06-08T20:55:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Julia, we are glad to hear Terri provided helpful, accommodating service and made your process efficient!",
"replyDate": "2026-06-10T00:36:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93eb0fcf-6acc-42ea-9f94-259c750497b3",
"author": "Ken Gossett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPOb9agotZ_K09sB3XtMZ9b_eNEi3s4jllnzXz56Gil_3pPCKC=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice facility, super helpful start to finish. I highly recommend",
"date": "2026-06-05T19:04:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear you found our facility nice and staff super helpful! Thank you for recommending us, Ken.",
"replyDate": "2026-06-10T00:36:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "94f1a391-3893-484d-922c-f90ca17f734b",
"author": "Lupe Perches",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLteR51nBQ3SvYWMaIaO770ZPXPocsXr1SIWM5MLFvSWLviOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was so satisfied with the service I was provided with from terri at the front desk she got me in and out so quick and made sure I understood everything before I I left. Would definitely recommend this storage to anyone",
"date": "2026-06-03T17:40:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lupe, thank you for sharing your positive experience with Terri! We're pleased her quick, thorough service made your visit smooth and clear.",
"replyDate": "2026-06-10T00:36:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0cbc8f76-663d-4578-a913-1b00526721b1",
"author": "Kevin Linnihan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbE30XwvMSPHlJaA1WVXCSBKMKcxcyMVC5qocCe0vceF10Qg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy rental. Contacted me when I had not properly secured my cube. Very appreciative!",
"date": "2026-05-30T20:23:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your feedback about our quick rental process and proactive communication, Kevin.",
"replyDate": "2026-06-10T00:36:34.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a8f404b4-94cd-420d-8064-22fa00de7ce3",
"author": "Sueanne Dion",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtpdCthWgVbfcaCZarc4tq747A4vQELprlCl7x2-eqh1fMK07rnA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Great experience. Very helpful, and nice clean units. Only beef is the lock system. You have to buy their lock, which I don’t mind, but then it doesn’t fit anything else when it’s done, so it just has to be thrown away. Seems very wasteful to me. Aside from that, everything was great",
"date": "2026-05-26T13:40:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sueanne, thank you for your positive rating! Please stop by our office or call us if you have any questions.",
"replyDate": "2026-01-10T00:36:34.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "498e9f8a-9cc2-44aa-b519-abf27c721374",
"author": "Michael Morton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjD-WVaR3k9ZLLszvC2FPyOzeGZTFTIBO2hAWkQIG9SskN3Nqg4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very accommodating staff. Terri and Edna are spectacular. This is a convenient location with very fair rates. A +++",
"date": "2026-05-23T00:03:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Michael! Thrilled Terri and Edna provided spectacular service. We appreciate your kind words about our accommodating staff and fair rates.",
"replyDate": "2026-06-10T00:36:34.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ccd4b456-c852-4fdb-a783-7c79d175f67d",
"author": "Mike MacLenna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcp7yx4jRqGutExvWbMkLsJ-F43-ttF3k51mCHES94tWdlzw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place! Very clean, and safe.",
"date": "2026-05-16T08:09:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful to hear you found our facility clean and safe! Your positive feedback means a lot, Mike.",
"replyDate": "2026-06-10T00:36:34.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "0d3dc695-5a62-4b98-ac03-18990bccbf16",
"author": "Curt Weeks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZMiqcI1RV9LlKskfyGSd2a05ZkulEsbTYGC6ZadQJfPd9cseuLA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I can’t say enough good things about Lynn and Terri at Extra Storage in Little River. They are absolutely wonderful and go above and beyond to help their customers. From the moment you walk in, they treat you like family and truly care about making your experience easy and stress-free. The facility is always clean, well-kept, and in a great location. It’s hard to find customer service like this anymore. I highly recommend Extra Storage to anyone looking for a safe, clean, and friendly storage facility!",
"date": "2026-05-14T23:59:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Curt, for your kind and heartfelt feedback! We’re thrilled to hear how wonderful your experience has been at our Little River facility. Lynn and Terri truly go above and beyond for our customers, and it means a great deal to know their care, dedication, and treat you like family approach made your experience easy and stress‑free. We’re also glad you noticed the cleanliness, upkeep, and convenient location of the facility; those details matter greatly to us. Exceptional customer service like this is something we take pride in, and your recommendation is sincerely appreciated. Thank you for trusting Extra Space Storage with your belongings. We’re grateful to have you as part of our community!",
"replyDate": "2026-06-10T00:36:34.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a4279bff-8902-4339-8f45-9b6f051fe278",
"author": "Sherry Kelley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoyAVJXhRM7jTmPxni9puwDef_EVbBduS2WD-ZlqNmDKkoJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The people who ran the storage company were very professional and courteous. They were helpful and easy to get along with. The facility was always clean and neat. I would refer them to anyone looking for a storage unit.",
"date": "2026-05-07T22:05:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Sherry. Thank you for leaving us a rating! Your feedback means a lot to us! ",
"replyDate": "2026-04-10T00:36:34.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "33769e97-4e1a-444e-bae9-db00553f4938",
"author": "Ruth Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7X_MGjNLeWoGPtXmpQ__3ttBVVFtQGn2DEKHomEc_Z2jGjg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Really nice and informative people. They were a great help with getting the best rate. Brittany and Terri were great.",
"date": "2026-05-06T20:39:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for highlighting Brittany and Terri's helpful service in securing your best rate. We appreciate your positive feedback Ruth.",
"replyDate": "2026-05-10T00:36:34.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e82934cc-049b-48aa-9f03-4b22e8331952",
"author": "Elizabeth Dougherty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbWmSyWGno3U0yG7kbAB5T0VrVIAoiKx5xzeKj7gP28LSeFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-06T14:31:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Elizabeth! Your feedback means a lot to our team.",
"replyDate": "2026-05-10T00:36:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e43db380-0656-48c3-8b20-dd140a7826d9",
"author": "Louis a",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLY54d9NORUWuVM6ZSl60h644Prqhw9uRP86RB1QxCWml6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was great to work with she showed my different units and never pressured me into taking a particular unit was very patient and Professionalthe paperwork process was painless. She explained everything in detail and let me know what was expected. I would recommend this extra space storage area on 17. It was a pleasure",
"date": "2026-05-02T23:03:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for highlighting Terri's patience and professionalism. We're thrilled the paperwork process was painless and you'd recommend our location, Louis.",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7acb509e-a19e-4cea-b52b-a5d668bfcb91",
"author": "Dennis Brumble",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK464cEVDyhykqr81MccBmgXBjiKFPpmAWwolEyCDZCMox5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-04-30T21:08:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Dennis! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2f63e49-503a-487d-a47b-5829ed65e98c",
"author": "Jean Putney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkVzCYfpbwXG7-toQor5YvZRUKjZwaiH5Mxf0TeoRWbUYFng=s64-c-rp-mo-br100",
"rating": 5,
"text": "The woman in the office is helpful and very pleasant",
"date": "2026-04-29T16:18:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear our team member provided helpful and pleasant service. Your positive feedback means a lot Jean!",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f0ecfe7e-9ddf-4415-8bbb-2c3e4b7efd82",
"author": "Timothy Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9Seu0cg9EOHISvkUJ9OnnhYMpqMn6BVe8f1G3jhE_hoxwZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very polite and helpful.",
"date": "2026-04-28T20:57:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about our polite and helpful service. Your feedback means a lot, Timothy!",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a372f593-78a1-4684-98a3-35a018ac7ec1",
"author": "Kevin Sparks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaBNA2-NKtX2bS3kQ3E7Xz6_hUXulMaymm8iqjRcrK71wF8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terry provided excellent customer service. Also the unit I rented was very clean.",
"date": "2026-04-28T14:12:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear Terry provided excellent customer service and your unit was very clean, Kevin!",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ea8ccd35-4732-42d9-a2d8-2b0ac76d46f4",
"author": "Fernando Z Francisco (Doy)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwoTgKdoZBnNmIfUo4x3MEVpdxdn0n11BglJhQirav4FpfYp8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-27T22:07:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Fernando, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "af7663e2-fa8b-451c-b289-e4d091a08bf3",
"author": "Allen Foxworth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUik7BaLwQJOD4rtyZaChBky0u2L2n1sfuG4U1Y0L3Gqg8MmNWa=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently purchased a condominium near Extra space storage. I need Some storage space as well as a place to park my boat. I arrived about 15 minutes before closing time. The manager (Terri) was not only very polite She was determined to help me find what I needed. We had a few glitches in terms of what might be available. Terri stayed after closing time to help me find exactly what I needed. The extra effort really paid off after she asked me a few questions. I would personally rate her services as Way above average. She mentioned she actually loves her job which you rarely hear from employees anywhere nowadays. This made me feel good about where I was renting as well as who’s managing the facility. I would recommend extra space as well as Terri For all of your needs.",
"date": "2026-04-25T15:49:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Allen, thank you for your wonderful feedback about Terri's exceptional service! We're thrilled she stayed late to find your perfect storage solution.",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "94c24a64-18e8-4f37-812f-c331575c5f81",
"author": "Bobby and Leslie Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNEtaOgpWinr1hyBtkH76NuzS-p78i0fteyBhRFDiqCgaovck=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was amazing! Such an easy and thorough interaction with her that we came back when we need a 3rd storage unit! Highly recommend 👍🏻",
"date": "2026-04-25T14:40:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear Terri provided amazing service! Thanks for choosing us for your third unit and recommending us Bobby.",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25464a99-8c89-4071-853c-0715e178e22e",
"author": "David Hoard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-PNYeto7j2Awsro-NEHAYsFu-ac0Xuj4WOLMccz0oFdcndYjN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very accomplished! Friendly!",
"date": "2026-04-25T14:25:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, we are ecstatic to hear you found our team accomplished and friendly! Thank you for choosing Extra Space Storage.",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eb4a531e-5e93-4865-8be0-d493a265f514",
"author": "Christopher Bordzuk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_F7GknRmhlRrjbiWNBUIr2BLU9EM2eE5gAYA89OP9pTnW7Bc9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely helpful and friendly staff with excellent communication.",
"date": "2026-04-24T20:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Christopher! We're delighted that our team provided excellent communication and helpful service.",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a0774f0-e80d-4820-9231-9527cabc63e1",
"author": "ben Awhile",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKWzQ6s6HKFKMt0DYIZHZKmBT0EJybMzVxZ5ih3kcHp7ta9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very accommodating. Explained everything. Easy set up. Very happy. Thank you",
"date": "2026-04-20T18:38:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ben, we are grateful you found our team accommodating and setup easy. Your happiness matters to us!",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4752643c-3ef2-4309-bb40-a485387e7ba3",
"author": "Joseph Zenz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwJ2Fr_feIoh9fDTIhbb5DMBMQZb6Ugn7D6IB2toQ0lo4hnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick, easy and very helpful. Rented a small unit for 6 months, walked in at 10:45 am, met the nicest most accommodating and helpful woman, explained all costs up front, showed us a unit that we were interested in, set up app, paid, signed and left @11:10 am…don’t hesitate to place your unneeded item at this storage unit!",
"date": "2026-04-16T15:14:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear about your smooth rental experience, Joseph! Thanks for highlighting our helpful team and transparent process.",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "9a7f9706-e0cb-42a3-9a8d-8342cfd46397",
"author": "Brad Lehr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSXOOvRfAXufFFSLA8pynvZEp30Y9hThaVGM8SveNh8Q-pfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was exceptional. They were able to accommodate exactly what I needed at a great price.",
"date": "2026-04-15T18:02:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback means everything Brad! Thrilled we provided exceptional service and great pricing for your storage needs.",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9e5b726e-4fd0-4c70-ac35-ea940be05106",
"author": "Angela McKee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1TO5ayuXITFMia3EqrQ3K9letpHkl_lqFa_a8YXq9bmEPT0U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast service. Affordable.",
"date": "2026-04-14T15:27:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for highlighting our fast service and affordable pricing. We're glad we met your storage needs efficiently, Angela.",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d37fe3a6-fd9b-4318-9b53-94d837487299",
"author": "Sherry Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrGe9ZyXIL5t-c5ta-Dfn7LT6XGF1ZOXK1Venl8brjoFIwbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri and CJ were a pleasure to work with, nice facility, highly recommend!!",
"date": "2026-04-13T22:58:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience! So glad Terri and CJ made your visit great. We appreciate the recommendation!",
"replyDate": "2026-02-10T00:36:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2bb4709-36a9-48ef-9465-a7481fb2f843",
"author": "Ronnie McNeill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlmA41d6eEF34GAF6FnrIJ-g1tjkrtBreDNHqw4sHyEVXrpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our experience was great. Attendant was very knowledgeable and friendly.",
"date": "2026-04-11T17:03:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback, Ronnie! We're pleased our knowledgeable and friendly attendant made your experience great.",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dfb58e43-3471-4889-b22f-84123c04e00a",
"author": "Grace Carpenter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLt9JUZ_IMf8kWPdZW_Te_Kr5_WvRycfpvO5qTOpaOkzedKdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!",
"date": "2026-04-09T23:15:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear about your great experience! Thank you for choosing Extra Space Storage, Grace.",
"replyDate": "2026-05-10T00:36:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9f031ee-4e93-4482-a617-b925232ca412",
"author": "Em Ham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ6GP-K42vZre1lre0BDbXucPg3dpEeZ6MvbcLS491W2Jm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Prior to my arrival, I spoke with a representative on the phone. He had all details planned out and all my info in place, so that things went very smoothly when I came in to the office. Jo was super helpful and I got a great deal on my unit. It was hassle free.",
"date": "2026-04-07T20:37:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply respect your feedback, Em! Pleased that our representative and Jo made your experience smooth and hassle-free with great planning and service.",
"replyDate": "2026-04-10T00:36:49.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ac7cd002-c722-4658-8a67-edac61a1c978",
"author": "Caren Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1KtqPfGrtu7P9djfm420qlqToqLdNLpgvYiKBcj-SsQoKeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always a pleasure working with Teri she has made my move here easy and less stressful & cared so much… And no more moving around!! Thx Teri",
"date": "2026-04-05T13:43:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear Teri makes everything easy and flow with no drama for you!",
"replyDate": "2026-01-10T00:36:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d195247-bc99-469f-947d-363f87c98166",
"author": "Bridget Bowen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT32WgHQojo8AQgQGgZk2o2tf-tqUZPRZkdzJv3huwFOGq0PVL=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-04-02T14:05:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Bridget. We appreciate the positive rating!",
"replyDate": "2026-04-10T00:36:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dd90fb03-5c7a-443b-87bd-cf2bfeb1faf0",
"author": "Michael S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0N_IeJoqezuGo6YVeVdDs5LzmyudwcGsitAt7Oq_41Z1I7w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Getting setup online was quick and easy. After I was all set, the facility called me directly to welcome me and go over their hours and contact info. Staff seem friendly and helpful.",
"date": "2026-03-30T13:55:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback. Thank you for sharing your experience with us Michael.",
"replyDate": "2026-04-10T00:38:07.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "913adb59-471f-4438-95c6-9988b4c044f7",
"author": "melinda shuey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLww9fgPfYwkfBhjcI_gUk_elqoDL78oEms2ZcHCp36gIyM6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jo was very helpful! We wanted to stay with Extra Storage, after using them for 2 years & she made the transition to another location very easy for us!",
"date": "2026-03-29T00:22:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Melinda. We’re glad Jo made your transition to a new location smooth and easy, and that you continue to have a positive experience with Extra Space Storage.
",
"replyDate": "2026-04-10T00:38:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "df1f04e7-dd52-4391-affc-9192913c3df2",
"author": "Harriet Wilt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgpH3JlsR2Ay7CU9VgHIiRIu5iN_uOz52hYoyBXtodtDfff_ym=s64-c-rp-mo-br100",
"rating": 5,
"text": "very helpful",
"date": "2026-03-26T23:22:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear you found our team helpful! Thank you for choosing Extra Space Storage, Harriet. ",
"replyDate": "2026-04-10T00:38:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7e08ac67-f1c7-4a7b-8f71-c385a382050b",
"author": "James Salamone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_RQNQqSXNnZVZZDsPpuuPdWiczGpSPTfmClfg32F8aEwBIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "These people have been nothing but fantastic to me and Terri is absolutely awesome",
"date": "2026-03-25T19:49:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about our team! Terri will be thrilled to hear your feedback, James. ",
"replyDate": "2026-04-10T00:38:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47d229d3-9e0d-4ba5-9c78-756f14012d21",
"author": "David Yoo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTDEapdsxPfVYI5zpUkkUpzpvuVB-lrzdIaz5ZOdtX_9TWDz11=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff, very helpful. They went above and beyond to make my storage rental process seamless. Storage units were clean and easy to access with car. Would definitely rent here again in the future.",
"date": "2026-03-25T14:20:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-12-10T00:38:07.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f96b9a07-e78e-414b-84c9-a81613e5b588",
"author": "Alex Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIj_Xy3Ug4JlB8_ZLrBd9J9nQOnBw4G03qbQRFXYeL58qy1BA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe was a pleasure to deal with and most accommodating! She went above and beyond to help me get set up! A + customer service !!!",
"date": "2026-03-25T01:55:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear Joe provided A+ customer service and went above and beyond! Thank you for recognizing her accommodating approach and for your awesome review, Alex. ",
"replyDate": "2026-04-10T00:38:07.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "03aae684-7c12-42ea-82f2-140e8fd86d85",
"author": "Darci Schebel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsqb1LCZxBOvSmSP-i7iiCO-Q17HR7GqlkZ9CjI8ch2OjbhL1bnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri and Jenn were very professional, friendly, and helpful. Great experience! Thank you",
"date": "2026-03-23T16:32:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for highlighting Terri and Jenn's professional service! We're delighted you had such a great experience with our team.",
"replyDate": "2026-04-10T00:38:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "633650ab-3408-4890-ab86-1088ae3787d5",
"author": "Elizabeth Lutchman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIw234poYkCJhTAtGqbJHeFa91O4F-dPyTiTrfD448IFPTwUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage facility is conveniently located for my needs. Terri was friendly and very efficient. Storage unit itself was clean",
"date": "2026-03-23T13:01:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful you found our location convenient and that Terri provided friendly, efficient service with a clean unit.",
"replyDate": "2025-11-10T00:38:07.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "eeed5a6b-7755-46bd-bc86-3a0748b46a12",
"author": "Stacy Cobb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJ2WXGOpTx6Ft_BWonNV_atlQjyyPABPmkKyl-vWJymTh41Bby=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-21T15:28:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Stacy! We are here for you if you need anything.",
"replyDate": "2026-04-10T00:38:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9efd50ad-1994-45db-8c6e-eacdeba86a57",
"author": "Caleb S. Varnadeaux",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXxhRzSQGGtXaFQKXyu28GdA9dcT0jo6qJolELr5jwC5lEvKEt=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extra storage was great to me in the time that I needed them! Friendly and helpful staff, Good prices, and convenience. Thanks guys!",
"date": "2026-03-21T15:08:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words about our friendly staff, good prices, and convenience. We're glad we could help when you needed us, Caleb. ",
"replyDate": "2026-04-10T00:38:07.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5f627342-cf0b-4828-aa9a-f0003cf40b8b",
"author": "Salvatore Peritore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQuMIv3cUT7YuGuYdzDaw4l9Jb0jzOY7PxPbIw23w-Kz6IntMq=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-19T15:22:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Salvatore! If you need any assistance the future feel free to stop by or call us.",
"replyDate": "2026-04-10T00:38:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "681a2f26-a5ce-49d5-a290-8cdc1fbf9c84",
"author": "Alexandria Wawrzkowicz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcotDOjMP9tcIlhqo5vGvDJ4L2AeCS1XS05Tbnf2ejpvIQqNFObQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, well lit, nicely kept",
"date": "2026-03-09T13:13:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your feedback about our clean, well-lit facility. We appreciate your positive review, Alexandria!",
"replyDate": "2026-03-10T00:38:07.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ad6d90d4-51cc-4df5-bb96-e140e924e47d",
"author": "Steve Wesmiller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU13X2LeC34xwplZj22HOlgrFjpHXf-_rw2W29KQXyEZvYP6647=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent staff took care of my temporary storage needs with kid glove care. I have used their service periodically with excellent results.",
"date": "2026-03-09T11:05:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Steve, thank you for the positive rating! We are happy to hear about your positive experience with Extra Space Storage.",
"replyDate": "2026-03-10T00:38:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c9c3e030-4404-4d8d-a8ea-4d0fd06a6988",
"author": "Jose luis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKucG03W-5VFHbe-aUNVbUmPwZ2E0V6pNgihUGzLg-6kUn-jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-03T21:25:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jose! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2026-03-10T00:38:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea3368fc-3f5c-4c02-9133-72e4e0652a1d",
"author": "LJ W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHNc55ORQ8LFU0PDCdkNviRgYtBOB8Pz-ZOyJebfbSBV-YFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Clean\nEasy access. Friendly staff.",
"date": "2026-03-03T00:54:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're thrilled our team provided great customer service. Your feedback means everything to us.",
"replyDate": "2025-11-10T00:38:07.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ac6e03d5-c0e6-4ca7-887a-381cc868f7aa",
"author": "Terri Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXK4Eyz10tDAIqyTDAU4x6J3DCdsdoqzcb7km3zXm2PvALhN8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a great experience calling and setting up my 10x20 unit. The gentleman was quick and gave every detail up front. The pricing was great! Only place I called and glad I called extra space first!!\nI would highly recommend this company., the staff are so helpful and friendly and top notch! I just rented an additional 5x10 last week and had the same great experience.",
"date": "2026-02-22T13:32:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your recommendation! Thrilled our team provided great pricing and detailed service for your 10x20 unit.",
"replyDate": "2026-02-10T00:38:07.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a524bdcf-88ff-4a62-b89f-15f77ddb8007",
"author": "Donna Lafleur",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLafjMWZcqPL3RvS7dOJr5il4tAR2w-i7-wVmXjHXQr0I4d2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The woman that was in the office was extremely helpful and informative. I think her name was Jo and she took us to see the unit and explained everything to us. We reserved the unit right away. She is great!",
"date": "2026-02-20T04:06:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Jo provided such helpful service! Thanks for choosing Extra Space Storage and reserving your unit.",
"replyDate": "2026-03-10T00:38:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "05008f87-9bbf-4a92-8775-c7963bce746d",
"author": "Ken Pace Sr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUO3Yk3Ut1I6VUKFJD3y6C-ru5-GUM0KQi5G5JldyWtYnO4OrC8FA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The sales rep Terri was awesome! She was extremely helpful and gave me what I feel is a very fair price for the unit I just rented yesterday. She is always very friendly which is greatly appreciated for customers like me who need as much help as humanly possible Lol. I Highly recommend this facility!!",
"date": "2026-02-18T20:05:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! We're thrilled to hear that Terri provided excellent service and that you found our pricing fair. Thank you for recommending us!",
"replyDate": "2026-03-10T00:38:07.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "999b931d-928f-45b3-b0fe-6ce94af09524",
"author": "Shiri Galimidi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIW4AALm76ayfUNtXr1Tv4_ARJd6DKtUKZY49_REXnHx21CP7ETQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage facility. Staff is always really nice and friendly. I’ve used several of their locations and I’ve always been happy. Clean, climate controlled And easy to use. They give you planet off wagons to wheel your stuff. It’s also nicely guarded and locked up at night.",
"date": "2026-02-17T12:11:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with us. We're glad to hear you've had positive experiences at our storage facilities.",
"replyDate": "2026-03-10T00:38:07.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2cfdd0c9-e827-4936-817c-55bfec99cc55",
"author": "Anna Feldman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkfQLT3wqIwF3LNdiyry63TIWRXj9xxZakDwukCuzjL_c6zQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-07T16:52:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Anna! We are here for you if you need anything.",
"replyDate": "2026-02-10T00:38:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f948da3-8361-4c81-80f6-3b583c78bd85",
"author": "Mary Cornell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrJgLr4baR7xMDEqjr2mwL7XGFnQ50-bMLEsZWQ6eX4m570sgRZQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The representative on the phone was very helpful as well as the staff when I went to pick up my lock today! Terri the manager was extremely friendly and helpful !",
"date": "2026-02-03T16:43:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience with our helpful phone representative and staff! Thanks for recognizing Terri's friendly service.",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "77288259-610a-4b22-bc0b-20b573bc50ac",
"author": "Hope Mikulik-Sherding",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5zmlITNqd7slulbBhDcja0x4YOd4lE0EnifHzbhWfAdFh9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri Rogers, the store manager, was super friendly and knowledgeable and answered all my questions. I feel very confident using this storage facility, thanks to her.",
"date": "2026-02-02T18:38:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for highlighting Terri's friendly service and knowledge. Confident customers like you make our work meaningful.",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7b60646c-7901-442f-b82d-300dee46fc24",
"author": "Tori",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuvqkpuSenj0dnpNVC6N1BxBW9I6p593VQ-Z_h0T3osM_NkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-01T22:35:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Tori! Stop by our office or give us a call if you need assistance or have any questions.",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40e73f6b-512f-447b-bb4d-41bdbe7d3086",
"author": "Carolyn Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUERTNE4dg6hFYphvlVgoknLCqVz-F0nmpj9SEL22dl9bVnm4hT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Most efficient and courteous U-Haul office I’ve ever dealt with . All the staff were top of the line and so helpful. Thanks Again to U - Haul on number 9 HWY",
"date": "2026-01-31T16:14:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "dcf5e3aa-b2d1-48a7-b229-ef035dbfa116",
"author": "Debbie Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDWubnPK5iMuZFqazyfLlYqwfrNZCVCPCxL2b7rAt3mfxzJCzr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great instructions were given to me as to how to find them and exactly which way to turn and how many units down to get to my rental. The unit was clean and I liked the layout.",
"date": "2026-01-30T02:27:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your feedback about our clear directions and clean unit layout. Thank you for choosing Extra Space Storage!",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f3a73aed-f27a-4396-86d4-dc7c11478662",
"author": "Mike Beal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_rPKKdq4Nkp_wvJzfL1UF74Ttu8AzsRP1fqOfYB7uLihJXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean. Always accessible during gate hours. No issues. My boat was always safe and secure there. Im very happy with my experience there.",
"date": "2026-01-27T19:02:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the great review, Mike! We're thrilled your boat stayed safe and secure with us.",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d36d00ae-8d10-4d13-a8e5-1921da7dd2da",
"author": "Jasmin Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgqZHrtrxcxTy4a0VgXG4aMtjY5Pnd98Whn6H735njaYmSTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience at Extra Space Storage. CJ and Terri were incredibly helpful from start to finish. They answered all of my questions, walked me through everything with patience, and made the entire sign‑up process quick and easy. Excellent customer service and a smooth experience overall. Highly recommend!",
"date": "2026-01-27T16:47:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience! We're thrilled CJ and Terri provided excellent service throughout your sign-up process.",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "90f3ef51-2b3f-4628-b226-3ec092c96816",
"author": "Nicoli Quintòn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQKp0ASKo0ZJIS3VwP8DSbtpHZTTfVzhTph1bd6yqYs0vD0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "To the staff at E.S.S. Chris and Terri again I would like to say thank you. You guys turned an Aggravating day into a cakewalk. It’s always a pleasure to find informative employees willing to be Knowledgeable and helpful. Thanks again guys",
"date": "2026-01-27T16:01:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your kind words about Chris and Terri! We're thrilled they made your day easier with their helpful service.",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db1f0c91-f309-4a5c-bc40-884fe218c0df",
"author": "Abreanna McFadden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmVjefoYvr5EniEo4KEsEahDUPZ8ZmMZq_LKUKECz4g89f=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri and CJ were absolutely fantastic! They made the whole process of getting a unit so easy and stress-free. Super friendly, and really helpful.",
"date": "2026-01-27T15:30:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for highlighting Terri and CJ's fantastic service! We're pleased they made your storage process easy and stress-free.",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "813c81bf-5699-4b35-8573-590cfeeee28e",
"author": "Lele hardie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV9A0V6o_gFOMf24MmqFGpF5JfywDQ-bkoOm6I5RgW9UXHJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "CJ and Terri were awesome. Great vibes, didn’t give me the run around. I highly recommend ask for CJ and Terri help. Thank me later.",
"date": "2026-01-27T15:04:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear CJ and Terri provided awesome service with great vibes. Thanks for recommending our team!",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "71e2c398-cd3a-426d-9b1b-291708758ce4",
"author": "Thomas Heiser",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRsVjo7Tn303nIEOar_tMGgq-YotVJhYYPLOXqvKcPhi4XeLg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Terri and Jo were amazing! So easy to work with. Glad I chose this location!",
"date": "2026-01-24T20:53:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Thomas! We're glad Terri and Jo were able to assist you so well.",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d1d609d-79e4-42ac-8dd3-361c41580f53",
"author": "Phil Mccaskey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHAoVB6_3E-JAR9u50FrbVn0vD-cWxxvZ9l4XwqsNdOnNUwg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "From my first encounter to check in, C.J. and Teri could not have been more friendly, helpful, and professional!",
"date": "2026-01-22T23:54:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear C.J. and Teri provided such friendly, helpful, and professional service from your first encounter!",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "001b4dc3-ca37-43dc-bb61-cc894e1745e5",
"author": "Brenda Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpezxsfDc2qeyCfalMkpBoWa8yToCYTTrIy8F8uiimxQuDWZFt1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "looking for space to store a few items while we update home. Terri Rogers was in office that day and found a couple for us to look at to see if they would be a match. She drove us around and we found a great one for our items.\n\nShe took the time to explain the costs and the breakdown of everything associated with renting this space. She was very helpful!\n\nThe unit was clean and the whole space around was easy to get through and see where to go. Thank you all!",
"date": "2026-01-20T15:06:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words about Terri! We're glad she found the perfect unit and explained everything clearly.",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "91348d2b-6770-46dd-8d50-ada2b4be44e3",
"author": "Becky Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDhm0l66wNadR_-2ptCtHc3pIghP6WLPz-tgoLpFMVn4gQLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place for your extra items to be kept safely. All sizes and prices available. The staff has always been very friendly and helpful. Very convenient location. Would highly recommend!",
"date": "2026-01-17T19:37:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for recommending us! We're glad our staff provided friendly, helpful service and you found our convenient location perfect for your storage needs.",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d02bfd9f-3aa7-41a2-bc77-71a1e9fcb6dc",
"author": "Charles Hyatt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIs5W0ODhDbQzsRyPfh4GMlP4gDL3mk2SSJ2d83ahqTJWdaSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri Rogers is an amazing Manager!!! She is courteous and friendly and is a super asset to this company! I have had unit at Extra Space Storage for about 10 years and they are the best ever! Would not want to use another facility!!! Thanks Terri!",
"date": "2026-01-14T17:18:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for recognizing Terri and your decade of loyalty! We're thrilled you consider us the best storage facility.",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "05b7c393-c645-44aa-868d-6eb1a5fd6d35",
"author": "Bobby Chandler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKf_m5kMk-VR4S7TjVRUDPkeHivN1RRwcSSXJ3bzPL944CGhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri is extremely helpful. Very friendly and professional.",
"date": "2026-01-13T21:40:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are privileged to hear about Terri's helpful and professional service. Thank you for recognizing her friendly approach!",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1fa15bfe-54c3-40ce-ad05-3dd1e5d51c8d",
"author": "Matt Westcott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbGePS0VJZrXLjpr1bqt1oo1YPeWBqBA-KGonsPqsyMMg_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing facility and people. The yard is kept clean and staff is always present maintaining buildings and relationships.",
"date": "2026-01-12T16:46:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear you appreciate our clean facility and dedicated staff maintaining buildings and relationships.",
"replyDate": "2026-02-10T00:38:50.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "31c00daa-7f73-4aba-9345-6368ddacd8e2",
"author": "Valencia Simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxhjFVpMYU44Kq_OXwwN9QSh5nV1imulr5ZD7sQI0OC0gl8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs. Terri and CJ are the absolute best 🥰🥰🥰",
"date": "2026-01-09T20:35:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear Mrs. Terri and CJ provided such excellent service! Thanks for the wonderful feedback, Valencia.",
"replyDate": "2026-01-10T00:38:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69f7ea80-6263-4ebc-801f-69c15efebfaf",
"author": "Steph Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvEOamf1l4PD_XMANI6zFkZGgCP00KuNh4QEdbbLkpInu9TURP=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Rental experience was excellent. The manager there was very nice & extremely helpful from following up after I placed the order to explaining the billing & checkout process. The moving goods like tape & boxes were also very well priced!\n\nRented again in 25. Such good people, and immaculate units. A pleasure to work with!",
"date": "2025-12-31T21:44:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear about your excellent rental experience. Thank you for your wonderful feedback.",
"replyDate": "2025-07-10T00:38:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "36381f9a-9cde-4a3a-b549-04c15b05340a",
"author": "Tracie Todd Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIADY50lnr5sib6sbdfDdt8SURKpXZ8BSJVUiektKFQeo3NabK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this storage facility! Everyone is professional and very friendly!",
"date": "2025-12-30T15:25:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience means everything! We're thrilled our professional, friendly team made your storage experience great.",
"replyDate": "2026-01-10T00:38:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dd497eb5-1586-4868-b444-086393071f90",
"author": "Mark Sasseville",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcYoR7oAy7Djme1CKeNIb9riji5zcjDEzrzRUQ0izKK5k4tg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome, very easy.best price! Very helpful!",
"date": "2025-12-22T16:56:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience! We're thrilled you found our service easy and helpful.",
"replyDate": "2026-01-10T00:39:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "aa07849f-9d82-4e36-a9d2-4c07834bfb8a",
"author": "Joyce Wilkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvKFmNfcL4_benE2temCvmSY13-Dqq2L7kii1yhrlJNcdvNMk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-20T22:23:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Joyce! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2026-01-10T00:39:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c752ba9-d73d-4fd6-98ec-ed386314aac4",
"author": "Ginger Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEB6M-obkafYF6p47U8nKgyxKOhGEBSr8fEN_1zCCimwHGcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-18T19:41:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Ginger! Stop by our office or give us a call if you need assistance or have any questions.",
"replyDate": "2026-01-10T00:39:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0745414d-4701-47c1-b426-0df962503d9f",
"author": "Kimberly Bickford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlZ_365xEZOwlamV-SjY0OeYQbz8JfNu45DqwD4ffOOMc3dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are wonderful and very helpful!",
"date": "2025-12-16T00:25:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Kimberly! We're glad to hear you found our team wonderful and helpful.",
"replyDate": "2026-01-10T00:39:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79d42785-a428-469f-b4bf-ae82ecf1e0f2",
"author": "Scott Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7KionVdyYdbulvkSTljptg9ZVc0w2Rwn46FE2wVfR4zHAvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terry and Jo were very helpful. Our space was clean and ready for us. Highly recommend Extra Space Storage!",
"date": "2025-12-13T16:37:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! So glad Terry and Jo provided helpful service and your clean space met expectations.",
"replyDate": "2026-01-10T00:39:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3d2e0f89-df84-4db4-850d-2cd39a6baa58",
"author": "Ron Ruggiero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqZc984nzqCY8ElX6SMnR072ydhA0FxJNzlVJAc9viqDAF1m-S=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice clean facility. Helpful when I called.",
"date": "2025-12-12T20:55:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your feedback about our clean facility and helpful service. Thank you for choosing Extra Space Storage!",
"replyDate": "2026-01-10T00:39:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c2c1a38b-1bef-4159-914e-54a16ba2df39",
"author": "Brian Norris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuK7mo1JOrfZ2_OcMCoPmMQEUuD3tyuJ07ewTrlY8Zgju4ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently visited Extra Space Storage and had a great experience from the moment I walked into the office. Jo-Ann greeted me right away and immediately understood my jokes and lighthearted ice-breakers, which made the interaction feel warm and comfortable. She was extremely pleasant and accommodating, taking the time to help me choose the right size storage unit at a price that fit my budget. Her friendly, professional manner made the entire process easy and stress-free.\n\nThank you, Jo-Ann, for your excellent customer service — I truly appreciate it!",
"date": "2025-12-09T02:48:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're thrilled Jo-Ann made your experience warm and stress-free. Her excellent customer service truly makes a difference!",
"replyDate": "2025-12-10T00:39:33.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "49095118-80ea-49bd-8910-cb35891850ba",
"author": "josh lema",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNOumip1RSDzLJtuTt2WQF3zf34sDPfysNWBpvm4Y71sw8sTk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage location",
"date": "2025-12-06T22:24:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback! We're glad you found our storage location great for your needs.",
"replyDate": "2025-12-10T00:39:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "163f3f00-b8e5-4a11-a109-fe3cc9c5464c",
"author": "Sandra CURRIE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIY5ReMuTPoHrtvuuL0frMx_-sQnfZNj2oG7wwDSHPcJtCC1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and courteous staff. Very informative!",
"date": "2025-12-06T20:18:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We sincerely value your kind words about our courteous and informative staff!",
"replyDate": "2025-11-10T00:39:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f98ed5c5-b23e-4564-8fab-8f4e4e5c5a1e",
"author": "Sonya Friedrichs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXd9_yen9ys9Fg7PjbeboMsw7bjjZg-j0iAPJCye4KGCtcK9LP=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-12-05T19:32:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sonya. Your rating means so much to us!",
"replyDate": "2025-12-10T00:39:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79e77eb5-7c02-4528-a4bf-b6c055fb794f",
"author": "Kurt Hamby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWc8QxZgQvpSv6SgnzklWkvGKHJ7AyR5xn6jq2GfVyOWVbh5A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everything about this was super easy from selecting the unit online to signing the lease on line was a breeze. The day before I was due to move into the unit they called and said it was ready and if I needed anything to call them. I go t to the unit and it was clean and ready to move into and had a lock and key ready for me. Perfect storage solution for my needs. Even closing out was super easy if you need storage I highly recommend extra space storge!",
"date": "2025-12-01T21:54:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear that your experience with Extra Space Storage was easy and convenient. Thank you for sharing your positive feedback!",
"replyDate": "2025-07-10T00:39:33.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "e753df84-5d82-408d-ae13-691bfefcb45f",
"author": "Tina Hawks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXiF1VsVS0H2CIWhW9Qv7AObKNP6Nyl2Y8IIlTPyOW2Eqyqhc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was awesome to work with!!",
"date": "2025-12-01T00:57:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your feedback! Terri will be thrilled to hear your kind words about working together.",
"replyDate": "2025-12-10T00:39:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5220cba4-4f86-4d99-bc34-a6ba0b265fc3",
"author": "chesty chastain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5IoQ-Vun8omTcH2bVv1wJTJtPO_m7zo9YXQbONprTmcMhK9YC=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-11-27T21:20:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Chesty. Call us if you have any questions or need assistance with your rental!",
"replyDate": "2025-12-10T00:39:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0263cd1-83f8-4161-8dba-6bf8e7aa7ddd",
"author": "Karen Collier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtBCrnVY3JCnOAYzK5dPNXoVHOTAg77z0Y1QHhYYg6k3iIhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was great and knowledgeable and very helpful",
"date": "2025-11-26T22:33:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Karen. Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2024-07-10T00:39:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7866df55-536b-497a-b730-addb528db41f",
"author": "Jo Sprouse",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMPGUryRiq6slSI11-e5pMvXE3BMlutTsjdBHeqF54sS4JL3-Eng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was wonderful to work with! Very knowledgeable. She made the rental process so easy!",
"date": "2025-11-26T19:28:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Terri was wonderful to work with! Thank you for sharing your experience with us.",
"replyDate": "2025-12-10T00:39:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81391036-e762-4651-99b6-296c1668bff3",
"author": "Patricia Lawing",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXL5F9RdykvsYS36VgV9zpz1gxQWhy8EkDuw3ZjW15e8dvU4YIVTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "She was very nice and helped us with all of our storage needs.",
"date": "2025-11-25T11:19:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear she provided excellent service for your storage needs! Thank you Patricia.",
"replyDate": "2025-12-10T00:39:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac116c77-4ddf-4c22-9b0f-f1bb1b99c628",
"author": "GKD 44",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-rHf0Ys_PIcwlYa57aMyg6C2dNfsEPIAIhzJcm1T0udL1UQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic service, found what I needed quickly, set up in less than 15 minutes. Very friendly staff.",
"date": "2025-11-23T16:21:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear you found our service fantastic and staff friendly. Quick setup matters!",
"replyDate": "2025-12-10T00:39:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e1a179c7-f363-48ca-a43e-21502f59d310",
"author": "B M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBy-UYfKDVCjjuDvmW8naxdc_gbvCQzcN-j87QQPZjMIfA9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri and her other staff members were very helpful, courteous, and friendly.\nWould recommend this facility to everyone.",
"date": "2025-11-22T18:29:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience with Terri and our staff. Thank you for recommending our facility to everyone.",
"replyDate": "2025-12-10T00:39:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a6112193-9219-4309-9660-44184697fe6a",
"author": "Richard Zwolinski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRSt3J32ueJGY-EYxYJcvqx-nmGer2qZDgHJ48zLJnj089pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "A great team. Thank you Terri…knowledgeable, quick and efficient, and we had fun !",
"date": "2025-11-22T16:14:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Richard! We're overjoyed to hear about your great experience with Terri.",
"replyDate": "2025-12-10T00:39:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c4017d0a-6b9a-4231-a6d8-f62e1f6b5fa2",
"author": "Edward Massood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFyVJ-QNuSu4orjuYtsloVgjevoueMWLorBgV4WeA3bVvpzEU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "John was very knowledgeable and worked to find the right solution for my needs.",
"date": "2025-11-21T17:37:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with John at Extra Space Storage.",
"replyDate": "2025-08-10T00:39:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88dbbc9b-75ea-41d0-bc9a-f72726030b80",
"author": "Bo Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGhue16Yo51VelojvNQRaPxgfDfZipDLX0qyjkJffI3d-xIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful. Everything was good 👍",
"date": "2025-11-21T17:09:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear everything was good and that we could help! Thanks for the positive feedback 👍",
"replyDate": "2025-12-10T00:39:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "169fa212-c9e3-4973-9b7d-6c62d987d754",
"author": "Edward Manning",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEyQhE5Ks4wzag5KaKJjW-DjCRt5SBODNtp6EyiZ4yMjzc2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was just great . He showed us different units, listened to our needs and found us just the right amount of storage . He was very patient, polite and professional. An employee you can be proud to have !\nThank you John",
"date": "2025-11-20T19:27:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear John provided excellent service! His patience and professionalism made your storage search successful.",
"replyDate": "2025-12-10T00:39:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "48783ab6-3038-4395-9776-84c93d952bde",
"author": "ben keefe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJs6VLTeltTCrudBmtjHQkQEg6BXWOc_aZeQ_8ZT4pClr7PgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented a unit in the Little River area. It was a great experience and affordable price.",
"date": "2025-11-18T23:24:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply respect your positive feedback on your experience at our Little River location. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-12-10T00:39:52.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e8fa9254-13dc-492a-b019-ef736db16cf1",
"author": "Travis Weathersby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKqKFxQDKV6hflZjyZaHZIy78Q2njNEy4l9T59jBD-iCgPaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kind and help staff always will to help",
"date": "2025-11-18T21:18:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Travis! We appreciate your kind words about our helpful staff who are always willing to assist.",
"replyDate": "2025-12-10T00:39:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6dd50e4f-065c-4e23-a836-c844b14e9e11",
"author": "Steve Ellis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZmjxpY2v79R92rHxRSKKz0UEgzRy2AxuSfjrIIH1GXU5U6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was great to work with and prices were good",
"date": "2025-11-12T20:45:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're glad Terri provided great service and competitive pricing.",
"replyDate": "2025-12-10T00:39:52.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ac781cd1-ca38-44e7-a452-4b666ac4896e",
"author": "Robert Bas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJu8NEoPopzOrYmiaW6Pq_6JqbzpPz77OIdmwPOhHPEr1QuaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-10T23:53:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Robert! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2025-12-10T00:39:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee9bd0db-57d8-47fa-a489-203ac0894c0c",
"author": "Kristy Marsh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlWriD38r8T_0byaP6Kb8Q08B6V61kqaGNXltE60VC1hZ_dA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-11-09T15:18:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kristy, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-11-10T00:39:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5747f533-f3ad-4a5b-a278-3adf05acaa38",
"author": "dayna weil",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIFJV9vOcPaZlDXkaePj3Zs-YQMf9v6fhqU4lLwf32pwPt2A=s64-c-rp-mo-br100",
"rating": 4,
"text": "Mgr. Terry was fantastic. Friendly and professional. Made my move in so smooth!\nHighly recommend Extra Space Storage.",
"date": "2025-11-08T22:21:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear Terry made your move-in smooth! Thank you for recommending Extra Space Storage, Dayna.",
"replyDate": "2025-11-10T00:39:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed1ee723-1b73-4144-83e3-0551784b5217",
"author": "Joann Blayney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPqZfgd_DHLw3iQQV57oC90SDyzEFWswy0Ae0s3XH1MhQUKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "teri the manager is fantastic. She met\nUs at the door and welcomed us to the Storage office. She took her time showing us around, showing us the storage units We were interested in and going over all the terms and pricing. It was very friendly and personable and she seemed to take a great interest in our satisfaction. I would highly recommend your location to anyone and tell them don’t speak to anyone but Teri, She’s the one who will take care of you best.",
"date": "2025-11-08T22:18:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for highlighting Teri's fantastic service! We're thrilled she provided such a welcoming, personable experience showing you around our units.",
"replyDate": "2025-11-10T00:39:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "856fbf48-728d-4e2a-8b37-b352c632c15c",
"author": "Roger Dipietropaolo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQu-JCopU5f8W1o3VhqKt1KarwuwgCPMivfutqdGqCphvYrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra space storage has the best prices around. Dealing with Terry was a pleasure, thanks again..",
"date": "2025-11-08T19:25:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive feedback about our prices and Terry's excellent service!",
"replyDate": "2025-11-10T00:39:52.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5ee1d814-61ef-41f0-918e-5cabb2b0363f",
"author": "Nicole Ham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnbvdiyD72zCXlGlcIm688Xap7ZJVBekAZlM7PXjKcDt9Iqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-30T23:02:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating Nicole! We are so glad you trust Extra Space Storage with your belongings. If you need any assistance in the future please do not hesitate to reach out.",
"replyDate": "2025-11-10T00:39:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73a1d2aa-5d0f-4ab7-a947-247c9196e8e8",
"author": "alexis patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZoldPIv7FyEgct4-UGCDX9QhuHBDQdbrM7BaxSfKRMKal3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was so helpful. Most people don’t actually care but she does care and helped up with everything.",
"date": "2025-10-29T22:13:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that Terri was so helpful and caring. Thank you for sharing your experience with us.",
"replyDate": "2025-11-10T00:39:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50fd914d-aa1b-42f7-a93b-928e3c41b13f",
"author": "Dave Bascelli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsVYNQwRZHF8ax9qmTHJFUTDPUfjpqFeLM10sN433YLNPaAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a unit at Extra Space Storage for many years, no issues. Site is clean and always accessible. Would recommend. Thanks.",
"date": "2025-10-24T11:13:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your years of loyalty, Dave! Thanks for recommending our clean, accessible facility.",
"replyDate": "2025-11-10T00:39:52.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "573e8b3e-db37-410b-ae09-e859042f46c9",
"author": "raymond dennis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDgtDoyNGU6O5jwQRaBV4nLabgWItDYskEigY_zQaPVTkb6ig=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Way better than pro safe storage",
"date": "2025-10-20T18:13:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear we're better than Pro Safe Storage! Your comparison means everything to us.",
"replyDate": "2025-11-10T00:39:52.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "6a1ed799-bfc6-4ed5-be9d-b393868009ef",
"author": "Bonnie Barker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHie6Xyi6IYUv8KSCyjVxJz_vlfelR853-pPmLGhubO7lQ_JoG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such a great experience working with Terri! She was awesome to work with, keeps her property so well maintained! Would highly recommend!",
"date": "2025-10-18T15:33:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words about Terri! We're thrilled you had such a great experience with our well-maintained property.",
"replyDate": "2025-08-10T00:39:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ca44b37-7d13-4eed-a8bb-073616e32317",
"author": "Sherida Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwHb8aVMOc_PluQSl7DyspNr4cHRr8v58XZgUIybdAXfJj-A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice employee's over the phone & in office. Love the location & the cleanliness of the property. Mike was Awsome",
"date": "2025-10-17T23:52:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Sherida! We are thrilled to hear that you found our employees and property to your liking.",
"replyDate": "2025-07-10T00:39:52.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "04066c16-cf2b-46f0-9c8c-0b88d6eb6bf4",
"author": "Kenneth Mccullough",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlyNBDVhXNxGlVM7NPu8e4xexLN1f0Z_YtaAJm7L4PAdrsoA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service from Terri, Glenda, and Linda over the 6 years we used the Little River, SC facility. Thank you.",
"date": "2025-10-13T21:44:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to have served you for 6 years! Thank you for recognizing Terri, Glenda, and Linda's great service.",
"replyDate": "2025-11-10T00:39:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39d408fc-e2be-4eaf-be8d-d0c39a12f7b8",
"author": "Michelle Forrester",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWRttfpuTwCUgjuK-mR4beiSj0yhAQgXn0Xsd-iIK6ZAP-4H8CFQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "It was truly seamless when talking with Terri about my new unit she was very accommodating and she helped me at every return. Any questions I had she answered so I was very appreciative to her for all her help and her patience.. I would recommend them to any of my friends and family.",
"date": "2025-10-11T19:40:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable. Thank you for recognizing Terri's patience and help. We're thrilled you'd recommend us to friends and family.",
"replyDate": "2025-11-10T00:39:52.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "0847fa5a-b927-45f2-adbf-60c86b38e86b",
"author": "Benjamin Ryan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEyOii4P1BQOZAfFm1GeUJmsxeG6PE2TOCTeOKL2hAuMUmRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri and John have been great!!",
"date": "2025-10-11T17:10:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear Terri and John provided great service! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-11-10T00:39:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67dbfefe-3577-484e-9a85-3b848b6a7db9",
"author": "Gina11 Jackson (Gina 11)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSKMXWvpbRuSUtOfXE5XisjYCwWvwzDVD5xdNuwpyi8dbD304=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a very helpful, friendly, and efficient transaction with Terri R. From ExtraSpace storage in Little River. Terri helped us with the transfer of one of our existing units and was able to help us secure an additional space. Great customer service experience all around.",
"date": "2025-10-07T20:18:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience with Terri R! Thank you for recognizing our helpful and efficient customer service.",
"replyDate": "2025-10-10T00:39:52.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4cda6580-25db-44cd-8ff1-4bc63002e116",
"author": "Charles Stevens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGbbZueODfUs_vexpvg4V_1n6bQhzRM4T6VFM_KFR391pPtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri is a great manager, very helpful , cares about customers and is just a super nice person! She went overboard to help us with our storage issues! So easy to work with and solves any issue right away!! Best storage place ever!",
"date": "2025-09-30T20:44:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing! Terri sounds amazing and we're thrilled she made your storage experience so positive!",
"replyDate": "2025-10-10T00:40:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ad9a3a3-6981-4791-b7a1-b5008ff10e18",
"author": "Timetraveler86",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ__zogGouLLB0XquNkMIGkCSJI6JnHrABXviEnrpSzvTEig=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Terri was great to work with today. She went over and above getting me situated in my unit. I would highly recommend working with her to any of my friends!",
"date": "2025-09-30T14:47:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Timetraveler86! We pride ourselves on having a friendly, accommodating staff and are so happy Linda was able to assist you! Please call us at 888-storage if you need anything.",
"replyDate": "2024-07-10T00:40:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b06863a-f60f-4105-bd77-5a4572494681",
"author": "Kevin Weaver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbAn0-KccGaZVyxqbAYJMG2pXDPyTqVkmInBB1zR1A__-1wRel=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was great to work with and\nmade the rental very easy.",
"date": "2025-09-28T18:43:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Kevin! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-10-10T00:40:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5fa35fc3-c30a-4467-acd2-f42f2af9dc34",
"author": "Jack Sutherland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUA4M25Mx692BlEVrxM-LfuV1pfWPQBdeeOJZcTp8MXWoPUYEI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Space Little River SC. Everything went as expected. John has great customer service skills. Terri is great to work with and will do all she can to help you.",
"date": "2025-09-27T17:28:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Jack. We appreciate your feedback and are glad to hear that John and Terri provided great customer service.",
"replyDate": "2025-10-10T00:40:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "518cf44e-012b-4396-b6e2-2fb834aaf05e",
"author": "glenn winn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXE0jgCOWxHHqUjs3dgGkztjsJNjUVpIWnpp-twXF5IXb25Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, super friendly staff.",
"date": "2025-09-26T22:45:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great experience! Thanks for recognizing our friendly staff.",
"replyDate": "2025-10-10T00:40:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed1a9f45-a650-4e63-b6f0-ec05501c459c",
"author": "david loughnane",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6RHZnKUiI8syJjQOl-e3XX9yy16viaikLAhTeZeV-wYfeKQ0=s64-c-rp-mo-br100",
"rating": 4,
"text": "Helpful and professional",
"date": "2025-09-24T15:48:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear you found our team helpful and professional! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-10-10T00:40:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d3af2423-a465-4b30-a5d4-89e2953b86e8",
"author": "roy austin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOJXDIorTU30TwvXA1YikkqpFdz7-TwmmcCSWAoAVqG5sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional",
"date": "2025-09-24T11:34:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear you found our team very professional! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-10-10T00:40:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1bef327a-a4a1-4783-a025-d3077145ac0e",
"author": "joseph",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJa4V4GXduHHfa1ICipLvifG2OgRD7uIB0255DoriEP4W5tYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager of this place is awesome! I will use extra space storage every time in the future. Terri was incredibly helpful and professional. Customer for 7+ years with no issues.",
"date": "2025-09-23T19:41:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the kind words about Terri! So glad you've had such a great experience with us over 7+ years.",
"replyDate": "2025-10-10T00:40:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b21ff571-70c7-4892-8bd9-6a54f6f1d312",
"author": "Crystal Viers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGE8YJD2GCd4wJpiybTuD99XuChJSG4fBHL88MUsLx7xZPVa8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri is simply wonderful! She made my move quick and simple! Thank you!",
"date": "2025-09-19T20:02:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your kind words about Terri! We're thrilled she made your move quick and simple!",
"replyDate": "2025-10-10T00:40:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18b4ac1b-b1dd-454c-bc6c-236ce693d44c",
"author": "frank carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgEXIvtq7QT8db6mhRIxTSntyPlfVKurf8L_MAV5qjzVbmLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was on point! Very friendly and extremely helpful. She didn't hesitate to jump up and show me around to help figure out what type of storage would work best for me. She also runs a clean ship. Every unit she showed me was extremely clean along with the entire facility. Thank you Terri for all your help!",
"date": "2025-09-19T13:53:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about Terri's excellent service! Thanks for recognizing her friendly help and clean facility.",
"replyDate": "2025-10-10T00:40:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a2a93908-2fae-42ec-a4e1-5d6812d47bb2",
"author": "Michael Contrucci",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF5I13pgDUqtZR6HxYt02cDRXN7cBKvplMgUrQmaNrK1cRsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean easy to get in and out",
"date": "2025-09-17T19:04:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the feedback! Great to hear our facility is clean and convenient for you.",
"replyDate": "2025-10-10T00:40:20.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c99c1630-b5ff-4d90-b80d-e2f7ea555a6b",
"author": "Keith Collier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbxAOtmuRUGa2546Fi6pn0pGIHBuxmv6COmdBuspfs-kPW7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was AWESOME!!! He made this trying time so much easier. Thank you Sir!!",
"date": "2025-09-13T15:28:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear John made your experience easier during a trying time! Thanks for the kind words.",
"replyDate": "2025-10-10T00:40:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19f53a31-dd56-4e7f-a58a-ab668fcdb834",
"author": "Kay Sparrow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnI9GOp6sMaY86ybux2Ei4qWRSRb6dhQXUWk-Q3AJ6spPdQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was awsome! She was so friendly, patient and knowledgeable! We had some me issues trying to coordinate with an out of state member. So was so patient in helping work through these unusual circumstances! Thank you so much Terri!",
"date": "2025-09-06T02:30:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share! So glad Terri's patience and knowledge helped with your coordination challenges!",
"replyDate": "2025-09-10T00:40:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cf5846fd-71ca-496c-875c-653459bff22a",
"author": "Debbie Hart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKskksRhZ1qOrYs8p-0YmuTKl_hZDTFEuuamMKHrRfVISou-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager at extra space storage, Terri Rogers, was so nice and informative. She showed us a storage unit and answered all our questions regarding the unit.\nTerri was professional yet personal. Her office and the storage unit were very clean. The entire facility was neat and well maintained. We looked at two other storage facilities and this was by far our first choice. Terri was instrumental in are making our final decision to use extra space storage.",
"date": "2025-09-05T01:54:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review! So happy Terri provided excellent service and helped with your decision. Welcome to Extra Space Storage!",
"replyDate": "2025-09-10T00:40:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cc422f13-cd1f-4513-b5c5-cfed0544a198",
"author": "Andy Biggers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnkB9z-OWUjd-PLkFLPMxEi5PSrH1XPFE85D9hbbRWe-tQsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good customer service!",
"date": "2025-09-02T20:11:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about our customer service! Your feedback means a lot.",
"replyDate": "2025-09-10T00:40:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4176bf2c-34aa-4126-b148-9848d0737f51",
"author": "Steve",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqm7ORaCR-Dq2vkoVL_ZNrFQlvgqWmvtok6vlVLYqRZAuR7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri R, the manager, was excellent to work through our concerns with changing to another space,\nwhile being very helpful. This was much appreciated!",
"date": "2025-09-01T18:16:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your feedback about Terri R! So glad she helped with your space change concerns.",
"replyDate": "2025-09-10T00:40:20.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "eb5f518c-71b0-438b-b167-089a95eb68e4",
"author": "Christina Con",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHvPoarCluSGl4EvpKAe08GwxMrXeXFdlpRY1DwdchkZUaKA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Better then Mini Mall Storage.",
"date": "2025-08-29T20:17:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful you chose us over Mini Mall Storage! Your comparison means a lot to us.",
"replyDate": "2025-09-10T00:40:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "168942d2-9925-4d9c-9d66-1ca75113cd5b",
"author": "Kristen Herberger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBqY5hGs-RBpVMgG-RVVJomX0TvVYZ3_oc_ULr9A6R71_VsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was great! She walked us through the process and the facility with ease. The place was very clean and well maintained.\nWe are excited to have a safe place for our belonging",
"date": "2025-08-29T14:10:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your kind words about Terri and our clean, well-maintained facility. Happy to provide a safe space for your belongings!",
"replyDate": "2025-09-10T00:40:20.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "fa5816cb-95fc-4939-bfdf-5e539f51ba0c",
"author": "kenneth gill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWi_IRQqUaIzPBN9y1IFxMWprQAQDge4p8bKsK08Q8-3uFdwsrXhQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Terri was great! She made the rental process incredibly painless. The property looks clean and the price is perfect.",
"date": "2025-08-27T14:22:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We sincerely value your feedback! So glad Terri made the rental process painless and you're happy with our clean property and pricing.",
"replyDate": "2025-09-10T00:40:20.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "2c7486b3-0094-4b6f-b870-5bae117e829a",
"author": "Joe Keown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaLHYxVBf03dVkXNMw8Yl2yEkALixEp6DL_swMiShHQvlSdsOf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very fast and easy to lease online, after which Terri followed up by phone. There was a minor issue with the location, which she resolved promptly and pleasantly. She provides top notch customer service!",
"date": "2025-08-26T23:43:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with our service is greatly appreciated. Thank you for sharing your feedback!",
"replyDate": "2025-09-10T00:40:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c84934cb-e85a-4be8-8bcb-d2f7c7f50453",
"author": "Angel Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKf5dPjJ6MS2pvgR1HwfTfIJnBS1_wGBOsr6jfak3QmvTR2lQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terry was able to get what I needed for a storage unit. Was so helpful and very kind. Thank You so much Terry.",
"date": "2025-08-23T16:43:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We genuinely admire your kind words about Terry's helpfulness.",
"replyDate": "2025-09-10T00:40:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c1838c93-653e-44da-b5a8-f66c9f8cb5b5",
"author": "Elizabeth Weinhardt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0srF_fkZ6Hluj2oHb9qLUzhNUsPFtoqG6e73uPOxl6XhBXYM3rA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was a pleasure to work with. She offered options to meet our needs and was very accommodating! Definitely recommend this location!",
"date": "2025-08-23T14:57:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! So glad Terri provided great options and accommodating service. We appreciate your recommendation!",
"replyDate": "2025-09-10T00:40:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3505eff-eab7-4c93-a5f2-17206ee32448",
"author": "Kevin Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0Oivoo4x-XM4OyRVxwmVGnvgvI8xGmMv_WYvrgntxhctZoKE=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a wonderful representative a had on my call! He spent time answering and explaining all of the topics I had questions about. It is hard to find good / great employees, but a firm handshake and pat on the back to mine! Thank You",
"date": "2025-08-22T20:07:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your great experience! Our team takes pride in providing helpful service and answering questions thoroughly.",
"replyDate": "2025-09-10T00:40:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "91041cc0-f915-4bc2-8af2-4363adc58b70",
"author": "Jonne Banks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHBE4Br1gNuTcOZ2vhSXwIP18r0cXxm67YVns81Ykyo-vX4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "OUTSTANDING Customer Service from initial phone inquiry to meeting TERRI (Mgr)to signing agreement in person. Clean, well organized & maintained facility. GREAT PLACE!",
"date": "2025-08-20T22:34:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your outstanding experience with Terri and our clean, well-maintained facility. Thanks for choosing us!",
"replyDate": "2025-09-10T00:40:23.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4b5dafa9-a549-4d9e-9124-18b707852a89",
"author": "Joyce McNeaney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGhpnfjODZmYNUKmb8P558qjEZvl4aRHTREHR1jefw1JUEfdimxw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They are great people. Watching for my security. Calling me to make sure I was able to get the locks set up and offered assistance if needed. Just nice people.",
"date": "2025-08-14T13:40:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear you feel secure and appreciated our team checking on your lock setup!",
"replyDate": "2025-09-10T00:40:23.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "347d2659-1314-4418-aa09-4867ac232a0d",
"author": "Alex Stowell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjXzKwo3qtKi5QZ7Al2lBnh6KChIzC8U-SB8oxVDFY9pAs_Pxu=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-10T16:15:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Alex! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2025-09-10T00:40:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d83a652b-439a-4735-8a0c-8e36389a7f4a",
"author": "Robert Keys",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwPJ_hvy4IhR0UiC4K6aW0Z6Q6pD0Be4uvVzkeVNKmGspdV2i9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy check in",
"date": "2025-08-09T18:29:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for highlighting our easy check-in process! We're glad your experience was smooth and hassle-free.",
"replyDate": "2025-08-10T00:40:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "45d4eda0-cdbe-4db6-b3b3-2a8116d735b5",
"author": "Tracey Souders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9QVwxbb4zKEM9L3f_WfUHYWpM-L4jfqU_dwoyojkraiJ118wj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terry was a tremendous help with renting a unit and navigating the online apps! Answered my questions and very pleasant to speak with !!!",
"date": "2025-08-09T17:45:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear Terry provided tremendous help with your unit rental and online apps!",
"replyDate": "2025-08-10T00:40:23.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "5a6ad99c-db8f-4aa5-8415-f6d75aee094d",
"author": "Rob Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEyn0zsFpv5nv6S0O-kFBng2aU6WpxMXMpCStCiiN61s5FjgoS=s64-c-rp-mo-br100",
"rating": 5,
"text": "I signed up to reserve a unit and with an hour Terry called me to complete the transaction. The website and especially Terry made the entire experience easy. Terry explained pricing, different units and options for duration. I decided on 3 months but can extend at reasonable pricing later. Great job Terry. Thanks.",
"date": "2025-08-09T17:01:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear Terry made your experience easy! Thanks for choosing us and for the kind words about our pricing options.",
"replyDate": "2025-09-10T00:40:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a90c7148-f8f7-4a12-a90d-95bccf942e5f",
"author": "Jeff Still",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdu8g0tf6j_TJyLJF7iaRpKKbEuywyjc9GxaoLxItYC1Zydcs=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storage management was excellent and the units were very clean!",
"date": "2025-08-09T16:48:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear about your excellent experience! Thanks for recognizing our clean units and great management.",
"replyDate": "2025-08-10T00:40:23.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "aa205444-91a7-4dab-a00f-19eb52fe15b3",
"author": "Tiffany Shaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0uBp8whuxWWp3TJR29GK2oJJ2HZ5o19hrOVQ2ZM4C6jRxRQFR=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-08T18:01:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Tiffany! Please give us a call if you need further assistance with your storage needs.",
"replyDate": "2025-08-10T00:40:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5e54a57-d3b6-47c5-8e38-7109b4b75485",
"author": "Dan Dennett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGCUlDon2aTWhug-o-67z-2VOaj8teqwvSAkWNBDtQ-c8Qozc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy and open about the options. Friendly. Thanks Ms. Rogers for the info I was looking for.",
"date": "2025-08-08T00:52:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience! So glad Ms. Rogers provided helpful info and made it easy for you.",
"replyDate": "2025-08-10T00:40:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1498fd70-89b7-4823-b4ea-c429c5a4a537",
"author": "JoAnn Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUd64BFoLe0vrThzv2b6qW2qj1OrH_h1nVfvPXuvzgBSDRW6YHBPg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-08-06T11:42:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thanks for the excellent rating Joann! We're so glad we were able to meet your storage needs. ",
"replyDate": "2025-08-10T00:40:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8d15430d-714f-4258-add8-d8054e274c36",
"author": "david berger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqf52Trx_NDxPhzeYT-IYRRJnR7YLv8wF2rn42CvYIu9taKw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great deal and easy to work with",
"date": "2025-08-03T20:12:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! So glad we could offer a great deal and smooth experience.",
"replyDate": "2025-08-10T00:40:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d1e1ca80-3b2b-44af-8928-57c05f3d5591",
"author": "Justin Kennedy (Godevil)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICLaNx-aXpF4CcOUAWfIQs4fOYx1pFb30DndXK8qsdfyXiYgQB=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-02T18:37:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Justin! Please stop by our office or call us if you have any questions.",
"replyDate": "2025-08-10T00:40:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6092a0f8-fbf1-42f0-b7ec-4715034dc6a1",
"author": "Julie Gehm",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZbsoqnQA66qiToCE7AdVCIt85UOz1AXEA2P-_ertyHlVtYm8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri provided excellent customer service. She was pleasant and informative. I would highly recommend this place for all your storage needs.",
"date": "2025-07-31T20:15:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your positive feedback. We genuinely admire your recommendation and are thrilled to hear about your experience with Terri.",
"replyDate": "2025-08-10T00:40:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "847bacfb-5bcf-4b7f-93cd-3360a66f3066",
"author": "Greg H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRfK9b5dFp0SncBp7aqh7hX3OcCLya1IRPtH4TXvrYsy6gqrHX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly staff! Terri was extremely helpful and knowledgeable. She made the process very painless and fast. Their prices are fair and they run good introductory rates. Definitely would recommend them.",
"date": "2025-07-28T21:10:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about Terri and our team! Thanks for recommending us, Greg!",
"replyDate": "2025-08-10T00:40:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b21666af-ce02-4a55-acdb-5e64859b9431",
"author": "Edcar Messer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXo3q1-ZAjibhnlFgcv-EkqKFLBEwBR-c_jEOywnMWAz4oV4_Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and attentive staff. Clean facilities. Easy to access. Highly recommend!",
"date": "2025-07-27T11:32:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience! Thanks for highlighting our friendly staff and clean facilities.",
"replyDate": "2025-08-10T00:40:23.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f4ddd07a-f924-40b0-85e7-b2bf583f1af9",
"author": "Colleen Shanahan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXCanutoXH-i_QI4eAEoecyOCoGDb1KrYglCkDH-Qeh7aA0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "The only way to go",
"date": "2025-07-26T16:42:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage! We deeply cherish your positive feedback.",
"replyDate": "2025-08-10T00:40:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da5d3c02-4473-45cb-85b6-23f23d6bfe03",
"author": "Alex Rhyne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIs9W8BSL4H1lkESI3LdbMXzp9syFXeUIphjLq4n_79BAdn9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional people honest felt comfortable dealing with them",
"date": "2025-07-25T23:37:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for highlighting our honest, professional team! We're grateful you felt comfortable with us.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "fcf22736-d975-49d2-95ee-a4e2f6a437dc",
"author": "Geoff Gibson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyHQUcABY558y8Efcy76RbWqQhSZBIlaHYMkpEuftMb2CHZM30yA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Terri did a great job walking me through the process.",
"date": "2025-07-25T19:13:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share! So glad Terri made the process smooth for you.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85fd76dd-b5e8-469c-ab35-18ea68a9cce8",
"author": "Joe Flynn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTbOKp9md2Nx5plwgTjtSpVFmBiL9gvy1NIGFGLW3q9CRFew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terry was very professional, friendly and she went over and above to help. I would recommend her to anyone looking for extra storage space in NorthMytyle Beach. My wife Mary was really impressed.",
"date": "2025-07-25T12:45:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Terry at Extra Space Storage. Mary and Joe, we greatly appreciate your feedback.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9a775785-72ad-4e0b-86f3-3c77ea39ca7d",
"author": "jacque flynn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIImpuwd1ATRyelO55jG7_eyRJHwApahIuKN-m246_CNq8Uig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri Rogers is amazing! So accommodating and wonderful customer service. We are so thankful for her knowledge and patience.",
"date": "2025-07-25T02:08:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about Terri's amazing service! Her knowledge and patience make all the difference. Thanks for sharing!",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82da5b7b-040f-4111-aa72-ca873b9f0b0e",
"author": "Chris Flynn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLK9rRlh1-JRyzjGtQw9GhJE6pMIsb_Wb0t3Lf5EMRsTQDeLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was grear to work with. We had a wonderful experience. She was A+ in her customer service. Thank you!",
"date": "2025-07-25T02:07:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your wonderful experience with Terri! Thanks for recognizing her A+ customer service.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91bb232e-9267-4116-8b1d-bed168ad109c",
"author": "Joseph Flynn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKg5N2Xt25Nq5kcxv6zGBYXuyAWNROgW8H673snI5JxOIFIRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri has a great personality and delivered all the options and packages very clearly.",
"date": "2025-07-24T18:15:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful Terri delivered clear options and showed great personality. Thanks for the kind words, Joseph!",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4371da31-f417-4bfe-8419-a9c01eb41ac8",
"author": "Kim Wellman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaBu8_46IqcWJx_olMeM-8BFdVMAQiYGBHBiV7xrww6wb7Ew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just rented our second unit at this location. Terri made the process fast and easy!",
"date": "2025-07-24T14:36:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear Terri made renting your second unit fast and easy! Thanks for choosing us again.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "33bd8dcd-b7c0-44bb-897c-d1392b88d496",
"author": "Stan Garland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhEleHhbuAT-zg2Hkfp3FzuSgF8cCeNz0AZKNtTB1mDwCHmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-23T19:16:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Stan! Don't hesitate to reach out to us if you ever need any assistance.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d7113e1-14df-4f53-88ae-0a397619d677",
"author": "Amy McCabe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4ujpBZUQehssGOOqhNpWdVwyujsl5YCXhNZop66LjAtpwKw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Everything was easy to set up and the staff was very friendly and helpful. I love they provide a big cart for the units inside the buildings to make it easier for you. Nice touch!",
"date": "2025-07-22T22:14:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear about your smooth setup experience! Thanks for highlighting our friendly staff and convenient carts.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0182a862-254c-45cd-8bfd-8850007a293d",
"author": "Diane Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHdHIsj-6WE6-jLUiXbacSPNdezOFKluohb2M_3Kh-G1ABalk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was very helpful, she made everything very easy to get our unit setup. Thank you Terri",
"date": "2025-07-19T21:24:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Terri made everything easy for your unit setup! Thanks for the kind words.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "00fe4080-8873-40da-b733-8bd7396e82f4",
"author": "Sandra Hayduk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2GeO8CrBwsImZ0d8gkImVrhogsiRNt4S95yB1phmgU0W-beUc4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Both Corporate rep and Terri, manager at facility, were super efficient with returning calls, offering the best pricing, and explanations of units of interest. Top notch experience 😃",
"date": "2025-07-19T21:11:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your top notch experience with our Corporate rep and Terri! Thanks for the feedback.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "19761a72-31c9-459b-bada-d3e9ba818678",
"author": "A Michele",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhmfnXLNEj8E3INMWN6EDzh3JUO12epq0fers7LPH3Yc1FJ1F-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was amazing! My experience has been wonderful from signing up for the storage building to going in the first time.",
"date": "2025-07-19T20:25:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Terri provided amazing service! Thanks for choosing Extra Space Storage for your storage needs.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "206cdfe1-ddfa-4fb0-a6f5-856eb8084715",
"author": "Brandon Douglas Browning",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2TAJgVd6RHAYZfQH8ERov9aiJWIbR6iSsNmG9VTWaIdB9xaNwxQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Terri is absolutely fantastic! I highly recommend working with her. Make the process, fast, easy, and pleasant! Ask for Terri!",
"date": "2025-07-19T13:45:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Terri made your process fast, easy, and pleasant! Thanks for the fantastic recommendation, Brandon!",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d60d076-1888-44b3-b4d2-adbf27a75160",
"author": "DYSON CARAWAY",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5-FeiL5kDxJO2K_elOUUU6eMOKJQM201pbN3yXitdKl60QQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good to talk to",
"date": "2025-07-17T16:46:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dyson! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call or stop by the facility!",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85d2cc4e-facb-435b-b1ce-a12ec01b7075",
"author": "Dawn Kracker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJezj0RQCRcIUvdjzhMqGy18uQGsLGRY5_air_DCYICh_sh_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very patient with all my questions. Overall great customer service",
"date": "2025-07-17T14:45:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with our patient and helpful team!",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1b955a53-0970-4554-9c33-e3c89505b225",
"author": "Sean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIT5CEwg-vv6IS6qAS4Yc8aW_v9FdDlQ5dvqlTlPdTnsDogQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've used them 2 or 3 times in the past and has always been a good experience.\nAlways friendly and professional.\nThanks\nSean Springs",
"date": "2025-07-16T18:09:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experiences with us, Sean! Thank you for your continued trust and loyalty.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b79e3711-488e-4140-949f-760003345cdf",
"author": "Garrett Opolko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjVj168NQKSavkumYgKqFdKlTLpK5RH0ibJvfpSX0BpHZ8Tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dry nice clean well run facility with managers that care and work with customers. I couldn’t be happier with how I was treated over the last few years. If you need a storage unit this is how you want.",
"date": "2025-07-16T15:13:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear you're happy with our clean facility and caring managers! Thanks for trusting us with your storage needs.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f83c6954-836d-45a7-990b-8c2a1808e7a7",
"author": "Vandon Jenerette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1TKm7jfO1m63s7djZmry1Hlik8lrH79ritqcxVV9jRFZD9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been using storage at this location for years and the customer service has been outstanding the entire time! I must compliment Terri who recently was a tremendous help and was able to answer every question that I had about my rental unit. Representatives like Terri provide an example of how to accomplish the function, objectives and mission of the organization. Thank you!",
"date": "2025-07-15T16:45:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your outstanding experience with Terri! Thank you for recognizing her tremendous help and dedication.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4677d6c7-4d23-408d-9a46-6afa7200788b",
"author": "Anthony J Rignola III",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrmgsn1q8lwiC9EXwtCvE97ZBFNSngYoVJVxSKefqnghii4RA=s64-c-rp-mo-br100",
"rating": 5,
"text": "First of all, I’ve been storing my belongings here for two years. I love the staff here. Especially the manager, Terri. I just got a letter with a HUGE rent increase. I simply called the office and they had Terri call me back, which she did the same day. Instead of a 50% hike in rent, she got it down to 10 more dollars than what I currently pay. You have to love it when the manager goes to bat for their tenants. Thank you, Terri!!",
"date": "2025-07-15T13:14:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Anthony! We pride ourselves on having a friendly, accommodating staff and are so happy Linda and Gabriel were able to assist you! Please call us at 888-storage if you need anything.",
"replyDate": "2024-07-10T00:40:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ac15e20-1b94-4f62-9011-7567f8441d97",
"author": "Gregory Tucker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6A3UFhQH7FRZxFQpgPOxHv96X_04Nxq4L54ld-0rVr7smHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was very courteous and helpful",
"date": "2025-07-14T19:59:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Terri was courteous and helpful! Thank you for choosing Extra Space Storage, Gregory.",
"replyDate": "2025-08-10T00:40:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a53779d3-c929-4bea-8edc-a3f049e126a5",
"author": "julie head",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQabh7JrivK3DmC6PjNcK29KX7mtyHTFoUyugmb2UxGCk7HnM=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Easy to deal with",
"date": "2025-07-09T20:41:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that we were easy to deal with! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-08-10T00:41:48.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "84063383-6ad1-405c-88fc-dc71739d87b4",
"author": "Heidi Murphy (America Glamping)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtCl06R17_KrNfYqHcPHCTCe7I1TjET16vsCkEYyiBgdJ1d0QR=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It was easy and pleasant. They are so nice.",
"date": "2025-07-08T21:49:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to have provided you with a pleasant experience at Extra Space Storage. Thank you for your kind words, Heidi Murphy.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "629b9040-a028-491b-bdc0-56fb3f119d17",
"author": "Anne Burkhart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKA2antNQkRJ2dMXwEohgLK40ljg2PSPGgN6kgAwleVp3t57A=s64-c-rp-mo-br100",
"rating": 5,
"text": "We made frequent trips to Myrtle Beach while our house was being built so we rented this storage unit to keep items in to help keep our packing limited. It was awesome. He even kept an extra set of golf clubs in it so we didn’t have to take them back and forth. Management are so nice, one week the latch didn’t catch and our unit didn’t lock. They gave us a call to let us know that our things were not protected and told us they would monitor it until we could return. We would recommend their services to anyone.\nThe Beach builders",
"date": "2025-07-08T02:28:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience! Thanks for trusting us with your storage needs during your house build and for recommending our services.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "8c95786f-9090-472a-af9c-842fff630257",
"author": "Dawn Wood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqtwr2dvWZbAoagJCq1OlPAMKBB_MolVRPxdyooeQ6Di36Llia=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "5 star rental space & ten star management service. Thank you Terri! We needed storage space & found Extra Space Storage off 17 in Little River. Terri Rogers in the office was professional, helpful, efficient, knowledgeable, gave good suggestions and answered all of our questions before we asked. When we needed to make a change she was more than welcome to accommodate us. Extra storage is better than the typical competitors, highly recommended!!!",
"date": "2025-07-02T23:40:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback with us.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ebd336f8-8ee2-44e5-84be-558b30dfcd0b",
"author": "Karen Anson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhU4e4iU_XaZyFbu7QPTY-QVClbEolPgxxVoJSXb0f9YisEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is very customer friendly. Great prices. Very clean. Easy process to apply for a storage unit. Terri showed me a few different size storage unit before I finally picked one. Definitely 5 stars customer service.",
"date": "2025-06-28T15:13:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback with us.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "00cb5040-6491-4c5f-ab03-e0817b2d3179",
"author": "Dawn Jarmen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMzRAMfod-hy8vJo5awCj_MD_T10iZE9EwJ9uYfop2i4OzWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri and Jay were so nice and accommodating and we really appreciate their expertise on sizes etc of the units!",
"date": "2025-06-27T18:11:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Terri and Jay were accommodating and helpful with selecting the right unit size for you, Dawn!",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "91f08965-6dec-4e19-8848-7602adac891b",
"author": "Debbie Cherkas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAZ4v_bFnSyW4HWqhcTRX-JDEU1ucwRZ3PNdQk0dZcL6lLeC8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terry and Jay were very helpful. The storage unit and facility was very clean. The monthly cost was great.",
"date": "2025-06-27T03:37:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Terry and Jay were helpful! Thanks for noting our clean facility and great pricing.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6378d722-3d6a-49cc-9048-ea7fe2b9efa8",
"author": "Doug Schnorbus",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFUAPhv9pMNIB00541wDSmniVRC8UBkQ2Mrtwh1O2bw_wRtVMc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Teri was very friendly and explained everything well.",
"date": "2025-06-25T18:47:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Teri was friendly and explained everything well. Thanks for choosing Extra Space Storage!",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d9141945-171b-4bd6-915a-acaa7f66aaf7",
"author": "Chorvas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqSV7smRWudqNhieDY2DhV1ogeBd96ILsgxlHi3Yid2NT6ew8Omw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly staff, helpful on figuring out the best storage unit for my belongings..",
"date": "2025-06-21T20:28:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about our friendly staff helping you find the perfect storage unit for your belongings!",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c0baa09-7b1d-4ade-8a5f-02efe1b2a2ec",
"author": "Patricia Mount",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWx_e3YrpsbPOaOjt-iTTr7xB1dW3Yuui9i3pmC52vvlAdoq1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very satisfied with the service I received. All the prices and sizes of the units were reviewed with me, including in the in-person pricing versus a reduced online price so I would know what was right for me. Afterwards he walked me to my unit so I would know where to find my unit. Thank you for being so kind and helpful to me.",
"date": "2025-06-20T23:05:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear you were satisfied with our service! Thanks for noting our helpful pricing review and unit walkthrough.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5e723e8e-aec8-4811-b6e0-c742382ea350",
"author": "scott thorne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeclNN5I-UhkHKIkIOhZKedkq6ajAGEiI0_JsgQlNTMnKajg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-19T12:34:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Scott! Your feedback means a lot to our team.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6845611b-e488-46e1-85d4-8ccd9876f28f",
"author": "David Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUle9-45t44Dd8XzOMUBv3sYk8k55gLPOhZ5gVl4UZWAjU9B8L6=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-06-12T21:20:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a 5-star experience, D! If you ever need anything in the future feel free to stop by or call us.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55c132bd-c625-477d-b609-0a147566e8ad",
"author": "Diana Sopchak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3uB5qLO9e-MKzFMQBAihhzp_KTpW903Mj-05nSVlkv0_v-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the privilege of having Terri assist me in my renting process\nFriendly, knowledgeable, fast, She made my experience delightful. I will gladly refer my friends",
"date": "2025-06-10T19:36:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Terri made your renting process friendly, knowledgeable, and fast! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9df8b7d3-d256-4212-bd9e-9900218f6978",
"author": "Keith Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9jB0cQfqzduD6eqLyKKOyDULvxPmHX0zS_DMvERBDBeq-Xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been renting from this location for years now. Always top notch service and great pricing.",
"date": "2025-06-10T17:21:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your years of loyalty, Keith! Thank you for recognizing our top notch service and great pricing.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6c997afa-8fd2-4763-be79-a8e0b328511b",
"author": "Will Gainey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHyncTWuxXVwOYKL4eKFjKzuvfqRpodwUNdf4A0ad4w4xbEHXY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was awesome she did a great job taking care of me! Highly recommend",
"date": "2025-06-10T14:32:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Terri did a great job taking care of you! Thank you for the recommendation.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed9ee9f1-a250-48e0-9fad-a04fba2dec2f",
"author": "Michael Bucolo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRnlC9W5XdCL7Kd0PbyVyAzq0OgEXepvyY5zP-uMDItzxFGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-09T19:57:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, thank you so much for the great rating! Stop by our office or give us a call any time if you need assistance or have any questions.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e17e8ee-b230-4e37-82fd-e4029522b831",
"author": "Ronnie Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3QjLtm9t83sZe-P5JIirz9sqO1y__zHtyU466HJV-seb5YA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service from Adrianna. She was very patient and thorough while showing me the different size units I asked about. She was very friendly and courteous as well as professional. Very good experience.",
"date": "2025-06-09T17:14:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your excellent experience with Adrianna. Her patience, thoroughness, and professional service reflect our commitment to customer satisfaction.",
"replyDate": "2025-07-10T00:41:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "615bfebd-1f23-4eb1-8496-a9af28cbc3a0",
"author": "debbie gusler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITnnMOLdHuXJDmGK6FxDtCmeoptLfpfURc-Udi7alZMriikA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Each of the members of the Little River Extra Space Storage team were always awesome to work with and the unit was very clean. We rented there for several months in 2023 and a full year of May of 2024 until May of 2025. The prices were very reasonable also and it is conveniently located to Cherry Grove.",
"date": "2025-05-31T14:35:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Debbie, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2024-07-10T00:41:48.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "88bf94e5-f995-4a39-ba2e-4e1a2f06feaf",
"author": "Wendy P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-h5gbe03cbKYlcW1wtfEB1F6JCn8ynjjWGMKJOEBM0XZY3g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extra storage was a great place to put our items short term hope staff, clean and professional",
"date": "2025-05-24T11:21:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Wendy! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:41:48.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "465e1ae9-a05f-4d89-a0b5-94e33e435319",
"author": "Christine Tucker-Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ75f_7WSAE0xnaFDBCZh34oGgsol7x_eLdN7vQ6d-6wFyO2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone here is very nice, patient and knowledgeable. Very clean and well maintained. Very secure and we are very comfortable using their storage units!",
"date": "2025-05-23T21:44:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Christine! We're overjoyed to hear that you feel comfortable using our storage units. If you ever need anything, don't hesitate to reach out at (843) 558-8067.",
"replyDate": "2024-07-10T00:41:54.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "923a80d5-97da-4a2e-aa08-fdcc68917238",
"author": "Josiah lovett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-EgS0GOpAVLxOI3Aeft-vJdhn0R-8vJRh6fjcMTCouXKrPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darin really helped me out, very kind and professional! Thanks for everything you did to help .",
"date": "2025-05-07T22:06:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Darin was able to assist you! Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2aa41242-7343-4130-9acc-86b782fc02d2",
"author": "christopher randall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdPVSNi1Ex7NVVFuEdpQXo4g6do7YBpRl5R7g-z1tRc8SpC84=s64-c-rp-mo-br100",
"rating": 5,
"text": "He was a great person",
"date": "2025-05-06T18:00:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that you had a great experience!",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eedcf5e5-4064-469e-b03a-5d134db83f6f",
"author": "Linda Cooney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOIpvU06KrT6nrOPTuv_FmkT9x20L5B_xj_genodBgyZN307SC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice people to work with. Very clean units and very reasonable.",
"date": "2025-05-06T12:20:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear you had a positive experience with our very nice and clean units. Thank you for the feedback, Linda!",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "6d65c032-18b7-41c2-8f43-6bfa25c17f4f",
"author": "Tarah Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHN8QIyHUivHB0mOYwg6Fo3qXHvLsPEH-_L4fmq3DfwaRwflgp=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-02T17:30:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Tarah! We are so happy you had a great experience. If you ever need anything feel free to call.",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40859930-e3dc-41af-9ee5-bd84eb1efcba",
"author": "Steve Garland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlblGKY9d5R27lXEKqlxc01lIuYWa6quJCa_4-sxD2zfm00SxB6w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff is so easy to work with and helping us to get storage ares. Great group of people.",
"date": "2025-04-28T01:52:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! We're honored to have been able to assist you with your storage needs.",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ff87eaa5-2c30-4589-b815-a11d270b7dcf",
"author": "Christian Fillion",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTAbnbmP8GOUFY8viaGiIxwlbq7Yau7tsp7EaqjSbOZeXqFIrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was impressed with the service and the tidiness of the storage space I rented. I recommend this facility!",
"date": "2025-04-27T21:08:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear about your positive experience at Extra Space Storage. Thank you for recommending us!",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66e42b62-f5a6-4bc5-a07b-c1a35b83fe70",
"author": "gary scholvin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvDu8dq7MwdHKgy8XQKQhVX8DY0fZukQGXE4cdplxEOAGoofsL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Unbelievable, past all of my expectations. We were concerned about bugs, we actually laid down a bug sticky trap. Approximately three weeks and we had one small bug in the trap. Was very impressed by the cleanliness of the entire property. Easy after hours access. Definitely would use again.",
"date": "2025-04-26T01:17:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear that your experience exceeded your expectations. It's wonderful to know that you found our facility to be exceptionally clean. We take great pride in maintaining a pristine environment for our customers' belongings. The cleanliness of the entire property and easy after-hours access are indeed top priorities for us, and we're glad these aspects stood out to you. We appreciate your positive feedback and are delighted that you would consider using our services again. Feel free to contact us with any further inquiries or if there's anything else we can assist you with in the future.",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "f1fc0029-42b7-43ff-85ab-865eb5b0832b",
"author": "mike pek",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHBd7iKROvTcjmYYuGx7juCUZS2cgACoOCWKqhGljG5ujY2HI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-31T16:59:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Mike! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9a7d9112-f85f-43b5-8288-95d5394f6c8a",
"author": "Eugene White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJs4j0T0a0CBsKeDEa7oqMauqMMtxeLj28xnVMmfNDSFDQnZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was very helpful, giving me multiple options and helping me get what worked best for my storage needs, I would recommend them to friends and family looking for a storage facility",
"date": "2025-03-23T17:55:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Eugene White! We're glad we could assist you with your storage needs.",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88a908ec-cf7a-4618-a040-0d17e9e7a4fe",
"author": "Amanda Chamberlain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPyFHPDWXaWqCtYxfRcBuDhs_g_jV0W86Ou5ASpQdAE81FKp0c2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Transferred my unit to this location to be closer to my new home. Was greeted as soon as I got out of my car with wonderful customer service. Rates are amazing and both locations helped work together for a smooth move. Thank you so much!!!",
"date": "2025-03-22T14:34:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback and are thrilled to hear about your smooth moving experience with us. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0f750632-68f5-4fd5-a6da-9877c289f2df",
"author": "Myra Norton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeA3TvLjli4FrGfnsMfnt-iNeKYucNY7dm603wUAFo9TBD4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Used this facility for a year while under construction. Always clean. Never saw bugs. No mildew on my furniture. Highly recommend.",
"date": "2025-03-21T15:30:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your positive experience at Extra Space Storage. Thank you for your feedback.",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "bfb7db76-b4a0-4ef5-a179-a5ff57f5cd05",
"author": "Julian Amaris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXM109RsOAflNyfajMbOJayVcuhR89RyaVptkeeNHOP6Vo1I1s=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mr. Darin, not David, had his store managed very well. When I got to the site I was able to be directed so simply with his printouts and site knowledge which made my experience great after a long day.",
"date": "2025-03-11T20:42:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience at Extra Space Storage. Thank you for taking the time to share your feedback with us.",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9bd72726-0571-4053-a807-9afadbe7d086",
"author": "Cheri Juel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwyhQcf0d-ggY0Bv4Gu5BnPgDZtD3FsbGMEYraSiZ2nuMr7Uea=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service from Doug",
"date": "2025-03-07T19:35:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about the excellent customer service from Doug. Thank you for sharing your experience.",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18f38775-b8be-4d68-aebb-b8cc05304f3c",
"author": "Terry Shaffer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-OiMOlY29OqKqZKXxpk38hw5P4A67QdAd5RIIutCCEe7KvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and knowledgeable staff .",
"date": "2025-03-02T17:29:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Terry! We are so happy you had a 5-star experience with Extra Space. Don't hesitate to give us a call at (843) 558-8067 if you ever need any help with your rental.",
"replyDate": "2023-07-10T00:41:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "32bcc472-dc20-4d53-bd80-c30cc7c29e70",
"author": "Michael Havas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRxGODxUu_dlnKeYDlSLwyaYGnRD1cf9sHT7EYrnR0s4uKiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very courteous, upfront, extremely helpful. Would recommend!",
"date": "2025-02-28T19:54:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Michael! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5983b2c1-2447-4eea-9533-63f6f8fbb916",
"author": "Keith Alan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFVCl1SuitxMW056olnFV5ErmCpURGgI48l9NzA0rqUFnQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We had a great experience with Extra Space Storage in Little River, SC. Actually, never had to go to the office once. Our unit was perfect for our needs.",
"date": "2025-02-07T21:04:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're honored to hear about your great experience with Extra Space Storage in Little River, SC. Thank you for your feedback.",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8e7483c-5b6e-43c1-8f51-25f7be4e5217",
"author": "Stone Spivey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINHiMV-OLcdkqHCIE3J6gSXFZUOXdt8iRqsf-ebWTfdddjng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-25T03:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Stone! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d30195d2-172b-47fc-84c9-17e5c67f3201",
"author": "Suzie Donovan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3pS0HKYVkC5sauMOQO4fK0FFucXdyuw2RtvnErPhd7XFYAGsb8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darin was extremely helpful & very personable. He went thru everything we needed to know.",
"date": "2025-01-20T21:57:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your positive feedback on Darin's helpfulness and personable service. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ecf34d2-5753-4791-97b3-093b5ed4bc93",
"author": "William Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrE4i-dKxKkQOQSS_9r1H0PgNx3Mki6pnUivOJtCVhhz3UDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-20T16:14:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating William! We are so glad you trust Extra Space Storage with your belongings. If you need any assistance in the future please do not hesitate to reach out.",
"replyDate": "2025-07-10T00:41:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d965a81d-710f-40f9-bcee-07e69c2051e9",
"author": "Anthony Laurinitis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOLjQY4sgiW5PRmaUfpy2KK_wazjMMNFIY5dHrv9Rj7GNvEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Doug was a great help with getting a storage unit i recommend coming here. Thank you Doug!",
"date": "2025-01-20T15:32:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Doug was a great help in getting your storage unit. Thank you for recommending us!",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ae4fc4a-ad03-4f09-8abe-85fda018a9b0",
"author": "Alison Gusler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-PQfhCGIkRjZ5ABzzJ0VUE60x6rjibz20mfYWDRPtlxcr_A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Doug was extremely helpful and knowledgeable. Very professional and friendly. Wonderful experience!",
"date": "2025-01-13T17:27:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your wonderful experience with Doug. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "001a1430-d4ed-49f2-a379-60ae2c569b6f",
"author": "Paul Schertl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA-Rf5D_dzl3_e34U3CtVpxLPR4mJgZ8DIxIUn3OTVlTjqLw0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-08T18:39:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Paul! Don't hesitate to reach out if you need anything!",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9714b20-aa79-4bde-91a4-8afd506a9a8d",
"author": "Shawn Denney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJeAVQCTBGWSw3GP26GOUPXQcRZBsw3wiOWsLGiAO5bOZXWg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "fast professional and very friendly",
"date": "2025-01-06T23:59:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear about your fast, professional, and friendly experience with us. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f95a23e9-4174-424e-bf37-8eeea7a06ba2",
"author": "Barbara Kintzer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv-yaJxlhuHktZj0zWkeZ-1elHLsSMcZpJFIss7f9Jp3YThA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-21T19:06:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Barbara! Call us if you have any questions or need assistance with your rental.",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8ca51ed8-a920-4a52-b0bf-109b9f17c602",
"author": "Tom DeAngio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBCdNta6Qk-XdRcmRul9uX17C4SKwvPmBN0j4V7w3t-IEglPQz=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Renting the space with Darin easy and he was informative and helpful, the space we moved into was very clean.\nUpon arriving on Saturday, Doug was very unprofessional and would not answer any questions or show us were the unit was located.\nDarin 10+\nDoug 00-",
"date": "2024-12-09T13:55:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply respect your positive feedback, Tom. We appreciate your kind words about Darin and will address the issue with Doug. Thank you for sharing your experience.",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e69e8105-0ae5-4639-b5d8-e3b646220e8e",
"author": "William Sowell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaOOWa9TvFFTGwHdJAksmmG7oVpDHbRbn6ukQ4TPNSNXJ4jQXV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was very helpful.",
"date": "2024-12-07T22:00:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your positive feedback, William Sowell. Thank you for reaching out.",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4554c8b1-ff05-4f45-a6ad-57ba5a3278f9",
"author": "kimberly Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLBhMkErUUH2Y4hB8Y-d4OfgospbHwPfFQUWwWvBbcZxtIo1YneA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super clean. Staff is available and on site to answer your questions. Outstanding customer service and friendly staff. Rates are reasonable especially when reserved on line.",
"date": "2024-11-11T13:16:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear about your positive experience at Extra Space Storage. Thank you for taking the time to share your feedback.",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8d5247e9-d46a-4813-81f4-6ad3fc01c90d",
"author": "Francis Buffone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1XsQb4Eas_0uCwoJFKiFZ38qTwQ_tHZrHkJFbyY8U3if4Dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very reasonable priced great service very clean and well maintained units.",
"date": "2024-10-15T11:54:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear about your positive experience with our storage units. It's great that you were met with a clean and well-kept facility. Thank you for taking the time to share your feedback.",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "6cd0bf89-07db-40a6-9fdc-d1380239a52c",
"author": "Jerrry DeBerry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ01bHArTvjem77kJLq75IYhYGc4Mq8vQpa8YMC4N3lEIVzWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Unit was ready, clean and a lock was waiting for me. Online setup was easy. Staff available to answer any questions I had",
"date": "2024-09-23T19:28:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear that your unit was ready, clean, and the online setup was easy. Staff is always available to assist you.",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "39aa4b56-acf5-442a-aa14-d24a46acd0c2",
"author": "James Wilde",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZP08kY1QAG0mpS8WauuDnWcdUFgIhulXxM7ydF5dPncXl1bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice folks. Good clean space",
"date": "2024-09-19T21:57:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your positive feedback. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "939c4636-4264-4c44-92ed-9a0a616b4c52",
"author": "fender jazz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQWRPw5dqpJp-825FXs009gTU5byNltuOaOkEhFcEDyahnbQo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Absolutely easy, professional and fantastic people to deal with!",
"date": "2024-09-18T19:32:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us!",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cc474062-59c1-43bb-85ee-2fc5b0258c9c",
"author": "Bbq Cooker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHfi7mAyESfLye7-GHxkJ7laaXttE-ahVUcQmDsNjcL0lVOUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer care above reproach, so glad I stopped by to gather information on storage options.",
"date": "2024-09-04T17:58:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience is our priority. Thank you for considering Extra Space Storage for your storage needs.",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab491906-2cf6-42c9-969b-d0c726e5de87",
"author": "Freddie Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPi10Q-4oI4cQxiRnD5aOf73FemEYR0JGW_xh5rFyX1vPr3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-28T20:12:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Freddie. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe9602d0-a485-4cd6-ac3b-94f86e883392",
"author": "Bob Norris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOvrzU26JSE9e4FBl-gJaSewa08JQW2hN5r1fv-b2tNdOsTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented a space at Extra Space when I was moving from Florida to South Carolina. I needed a small spave, and that was what I got. VERY low price, easy location, super people to work with (Doug and Darren), and I did not need to rent the space beyond a short time. I am very pleased with my experience at Extra Space!",
"date": "2024-08-28T18:54:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for sharing your positive experience with Extra Space Storage! We sincerely value your feedback.",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f801008f-e819-47a8-aa2d-43bfad9132f7",
"author": "Stacey Schuman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPOO2oqL1cSRX1q47GhVmQbfUTtMO6DnC3uJXTmkSHLq5J1Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We have stored at this facility a few times before and always very pleased with the staff and facility. Doug was very helpful and friendly.",
"date": "2024-08-22T16:34:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We're glad to hear you've had positive experiences with our staff and facility. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f4847490-9838-4344-9936-a2fd86c52a0b",
"author": "Jeanie Bishko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2F4bCedEF1qg3tojsL_Ns0pGm6hhK-EIs53NnKR9LjXRt1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a storage unit in Extra Space Storage for about 3 years and it was great! The staff are amazing, and the ease of online payments and their follow up email communication is top notch! The unit was just what we needed, and we would definitely use them again...",
"date": "2024-08-16T01:16:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear about your positive experience at Extra Space Storage. Your review is appreciated.",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ecf7ae83-70f5-44c9-98b1-62d5f37b19e7",
"author": "Chase Lincoln",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTZac8nLebyN52wyR1Vfezf2rRnbNdSdQBHP7NvZir3Zh_U5r0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, very helpful. Lost my keys. Easy transition. Thank you",
"date": "2024-08-13T17:18:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We deeply respect your feedback.",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ecd2658-40c5-4b04-8023-bfbcbc010b65",
"author": "garrett opolko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFGEQszrxZJYUXukXPtxuUQmxuHPViv-CjklmNES-u5Huiew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very easy and straightforward storage company. They made it very easy for me to move to a smaller unit and save money, I couldn’t be happier. I highly suggest you check them out if you need a storage unit. The are secure and clean.",
"date": "2024-08-01T20:25:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that you found our storage company easy and straightforward to work with. Thank you for the positive feedback!",
"replyDate": "2025-07-10T00:41:58.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "612ad7e9-4c7e-4c71-8453-c78f2185bc6b",
"author": "Philip Atkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-rYCks1w4FkX_txjouv_NSloLrs7wvpHcGfo_x4fXyWlfG4Fu=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-31T23:06:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Philip. Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab25e88e-9e81-4c20-a88f-74b524e2459b",
"author": "MiChele Mathews",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXokvY-n-BP1Qiuqf6CxTnki4DU8ruhYVtEwgOThsX6hSC_zspW=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-27T22:38:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Michele! We are grateful for customers like you. ",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c9fa06e-74a3-474b-8cc0-517620618d4e",
"author": "Lincoln Segree",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBZ-53cLiXG0iUrtyg_MLpiN4E8ySTYVuoBH6yXW80ul5SHcaZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-20T21:12:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lincoln, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e00d560b-8045-437b-b24b-cc3c5beef094",
"author": "Terry Lowe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXD0uehdzqRJAWbjCWJXoEnCiFMyq1S0mPOQV6nEyVqnHpBQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2024-07-19T10:57:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your rating, Terry. Please call (843) 558-8067 if you have any questions.",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c4b33c74-77ce-4477-9630-06ac8e3596a3",
"author": "Lori",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgEYRwt69fHV7adfsGJeZJRksgOpe8y2cQe26--XJrBtnadbfSBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was very knowledgeable and informative. Great customer service. Very convenient and clean location.",
"date": "2024-07-16T22:03:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lori, thank you for your review. We're glad Paul was very knowledgeable and informative. We're committed to providing excellent customer service. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. ",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "861a1ca8-484a-437a-952c-2fc8a56ebe6d",
"author": "KDDAQUEEN",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYOMzB0YJJvUeaR6UgO5Bo6wCBPgdiP5OZImoe9maX5eEvW9Fa=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best storage place, communication is on point , they are at your service quick if you're at a location an very nice.",
"date": "2024-07-16T09:38:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback and are glad to hear that our communication and service have met your expectations. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a840e929-9560-4c2b-96b7-fed3e4fd419d",
"author": "Carole Grieco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVvswsu2_qOVby2BVvyUrSwCxp0omy9Hi5XWRM475NLQhYxdMW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent facilities! Clean, well kept, well lit. Staff is great, Terri explained everything and was very personable and professional. Rates are reasonable, I highly recommend Extra Space Storage!",
"date": "2024-06-26T20:09:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the glowing review, Carole! We're thrilled to hear that you had a positive experience with us. We strive to provide top-notch facilities and exceptional customer service. If you ever need anything, don't hesitate to reach out to us at (843) 558-8067.",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9ea38906-47a7-4044-9beb-eb923772e07c",
"author": "Marie Spaulding",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKL84sYoRz3796KC5zeaDs5VS1rTNQBZSh1UEuSvmUKnnPAVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-22T14:18:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Marie! Please give us a call at (843) 558-8067 if you need further assistance with your storage needs.",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5befda01-0377-4573-96ac-f2990d0f1826",
"author": "Cathy .poole",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7AQ_7DTzviZF-caG3poRISRhoduJ7SLEpQN4NHcgwxFAEOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Space Storage in Little River\nhas an outstanding staff. Friendly, professional. & they listen to what your needs are. Highly recommend!",
"date": "2024-06-19T20:53:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive feedback about our outstanding staff at Extra Space Storage in Little River. We are thrilled to hear that they were friendly, professional, and attentive to your needs. We appreciate your recommendation!",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dcb01f2e-1dc9-4838-b767-7f0ca887daee",
"author": "Stacie Reeves",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwHW6f7CR70TFq-KGMIeZETc4_0wtnjIrIaJsK3cSx-8nlKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri was very nice and friendly in helping us transfer to a different unit. She made the experience pleasant and was very knowledgeable and patient with all our questions and concerns. Thanks Terri, we appreciate your great service.",
"date": "2024-06-15T19:04:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Stacie. We're glad Paul and Gabe were friendly, informative, and helpful! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2023-07-10T00:42:23.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "02d5a672-6763-4714-a691-4484e1b4c9a7",
"author": "Sean Atkinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK71ILiCWrb4cNtjr_dJnFSeKkaauHyQE_EjDtZ9p5dOtMLmiTv=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We have two climate control units here as we move from Charleston to North Myrtle Beach. Just a great place very close to were we are moving price is right. The people who work here are great.",
"date": "2024-06-02T16:14:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that you had a great experience with our climate control units and our staff. Thank you for choosing Extra Space Storage!",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9abafb85-e8aa-473c-a533-eb9e18286471",
"author": "Brenda Phelps",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGKHptcH0-SjnLxQNbtS1oEUwPwvBuFXxIRk8oezeg1gJRMFJt=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Such a great experience from start to finish. Professional and friendly staff. Doug provided absolutely fantastic customer service!\nI highly recommend this storage facility.",
"date": "2024-05-28T21:06:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We are thrilled to hear that you had a great experience with our professional and friendly staff, especially Doug. We appreciate your recommendation and look forward to serving you again in the future.",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "190ff7ea-b335-40db-8a31-f91befe8d3f9",
"author": "Jill Michal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKD7CwcDHqTrizNIqntXuCLuyIigvN6lb_1Fl7237jXm4mPGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great rental experience- Darin and Edgar were quick and responsive and got me all set up in 15 minutes",
"date": "2024-05-28T18:00:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're honored to have provided you with a great rental experience, Jill. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29f57707-cb48-4eac-bbaf-834480c66c04",
"author": "Ann Jewell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDp3BlothCrB5892uM4YJKtUJgdEJAshkFjP_c_5ZKt_lGdPwE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, super helpful, easy reservation ABBA seamless move in.",
"date": "2024-05-25T17:29:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are privileged to have provided you with great service and a seamless move-in experience. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f77ae1e7-b5f6-4db6-b0eb-6cd17af6e6c2",
"author": "Kathleen Burns",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUS9YzbropSbdeo3vZ5YGwXZja1g2AQVtgYexXsyzNGWoOViz4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super easy to set up. Entirely on-line. They called a moment later to make sure no snags in the process. Opted for the special deal of smallest unit at $8 for first 3 mos. Absolutely no pressure to upsell me. That's my favorite part. No sales pressure.",
"date": "2024-05-21T18:16:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear about your positive experience with setting up your storage unit online. We strive to provide a hassle-free and pressure-free experience for all our customers. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3ab54b9e-ea13-414c-aaff-13fa7d14a7b6",
"author": "Robert Keesecker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsJPNospBh3J4NqRrInHw7i_F9pZ1Qrm5xgbkAl_MHdlloDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was a very easy and professional sign up for my storage unit.",
"date": "2024-05-20T14:33:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. We are privileged to have made your sign up process easy and professional. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9ce6b3bd-c930-499e-a1ee-100e306394b7",
"author": "Jo Leete",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhiZ-G5cYADwQzyMuERgJrj_JAxKNvNNMLNzgPmrDmDAH-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly, helpful staff. Unit was very clean & in good condition. Will certainly recommend!",
"date": "2024-05-16T23:00:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear that you had a positive experience with our friendly and helpful staff, and that your unit was clean and in good condition. Thank you for recommending us!",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0d7c72eb-9cc1-40a2-b438-10294fb6aff4",
"author": "Martha Gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ50xOGD5rYfpxWnwuqxeZmB5k0PiQ9Olvvt4Jhn2eRlC9xcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-12T01:23:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Martha! We are here for you if you need anything.",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe370b6c-b771-44ad-8388-7f08dbf7d15e",
"author": "Bernadine Fanini",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyPKtl5ULEZjhBDciP0vJ9joZ9XKCbKGvGbttOlraAoHvtVsBp=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a great experience. Linda was so friendly and helpful and we locked in an amazing price. Paul, the manager, was great!\nBe sure to check out Extra Space Storage...you won't be disappounted!\n\n5/3/2024\nAnother great experience with the new manager Darin. We loaded up our storage unit...put the lock on and left town...Monday morning, we received a call from Darin notifying us that on his security rounds he noticed that we did not slide the lever on our lock and our unit was not totally secured. Darin worked out a solution and immediately addressed my problem.\n\nAmazing security and service!",
"date": "2024-05-03T14:56:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bernadine, thanks so much for your review! We are thrilled to hear your experience with Linda was positive and are always here to help with your storage needs! Give us a call at (843) 558-8067 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:42:23.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a3e17305-3597-4b11-9c03-be9eb677f02f",
"author": "brenda simpson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcvnmtO0JQQuHjKMLuPPS0J07N33bpTWmXNsKt-DK5aKTJnM2l=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service. Terry at the Liitle River location was exceptional. I was impressed with her professionalism. Great service!!",
"date": "2024-04-29T14:01:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Brenda! We're committed to providing excellent customer service. We think Terry is great too! If you need anything, do not hesitate to reach out to 888-storage.
",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "142a4688-2179-4c55-a719-6d2780e62f10",
"author": "Mason Gray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2iq9QfHtpj6I7u13RiOCFcv_5lpWgWUUqFq0a-b_zIYKimA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Adding another post - because I love Rxtra Dpace Little river so much… I’m back!! ❤️🙏🥰\n\nExtra Space at Little River SC is a great/clean facility with Awesome & Courteous staff!\n\nHonestly, I’ve used & visited multiple storage facilities & Extra Space has been the Very Best! The facility/office/grounds itself & all 4 of the storage units that I rented for various lengths of time were always clean & well-kept. But, beyond that & what I appreciated the most - the managers & staff were consistently professional, courteous, efficient, helpful & kind!!! Moving is an exhausting experience; doing so with the necessity of leveraging climate controlled storage for periods of time is even more so! But, the entire staff at Extra Space - whether by phone contact or in person, was always there for me to make the processes of securing units, moving in, & moving out as easy to navigate as possible!! I would recommend Extra Space at Little River SC to anyone in need of storage space/services!! I truly could not have accomplished my move/transition without this facility & team!!! Thank You!",
"date": "2024-04-27T19:14:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mason, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our team was courteous. Don't hesitate to reach out to us at 888-STORAGE if you need anything!",
"replyDate": "2022-07-10T00:42:25.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "581a9b59-9d18-43da-b663-dc69e38af27a",
"author": "j t",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTujM9kIjisJY-nIDQJ26VmVvmW67kzV3G24FGv96M-sTwg4M=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy to reserve, same day if needed. Easy access, clean",
"date": "2024-04-27T16:06:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "J, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "06234f4d-25cf-40fc-b9d6-5230ac6a7e4c",
"author": "Stephen Cannady",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdfaxg1uATN6wHgwkdLzoWF7-0zQgSWutwZo5jdeYAGFIG9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean facility and very professional staff(Lexi)",
"date": "2024-04-26T00:52:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Stephen! Thank you so much for the positive review. We're glad Lexi has been professional and great at maintaining the property's cleanliness! If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility! ",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a18f7f41-ab89-4c93-bd68-991c5ee19d21",
"author": "James Carroll",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlfiliYRLkuCDL90xsBOIb83wbv19iymagDk3wzf8YiZl6bQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were very courteous. Explain all details to me. Answer all questions that I had",
"date": "2024-04-20T23:39:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, James. Thank you for the review. We're so glad we could meet your storage needs. You can reach us at 888-storage if you need anything.",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "723e6251-ebfe-4f25-8c91-85a25a3c662c",
"author": "heidi Caveny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpU5_8Udv7G4L-SzOabaNjFvDNaId_2dIIFN94q4wtcSGrrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience has been great. I rent a controlled space and it worked and kept my storage items dry.",
"date": "2024-04-17T11:49:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for renting with us at Extra Space Storage, Heidi! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space Storage customer. You can reach us at 888-storage if you need anything. ",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7cf4670a-cf5c-4f90-8540-12f1946c8cdf",
"author": "Rachel Mcalpin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjvt55gcbHv3RJZqqry03odChdbtAxNW4uCGyFeYt4JIWXg7Mu1g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-04-13T17:51:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Rachel! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us at (843) 558-8067 if you ever need anything. ",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "141f2a13-98da-48f8-b200-cea5ed98c9b0",
"author": "Kevin061686",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqP5S9Er_amAkqvVQxomDeGA8fB8LoA6lWZP1OoY3YWAVMkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were awesome to work with! Lexi was fantastic and gave me options to fit my needs and budget. Highly recommend!",
"date": "2024-04-11T16:17:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Kevin061686! We work hard to meet the expectations of our customers, and we're happy to hear Lexi hit the mark for you! Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9cff73e8-fbfa-4151-84ac-9396a7034443",
"author": "Kathy Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyT8E7zld_JhD94OCX2j4feoOgLTG8hBtzqFZarrDLstPgEHI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and easy to work with",
"date": "2024-04-04T19:43:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Kathy. We're glad our team was friendly! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a4fffef-1d70-41ce-9383-2c4a436425a1",
"author": "Viola DeWitt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_2s6DxXHkOI0kiRIJkunTFCcW4bN4CTRIlUbF_WeSixaSCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was great the girls answer all\nQuestion perfectly they were very nice\nAnd helpful took my time find unit I like\nWould recommend renting from\nExtra storage to friends and family",
"date": "2024-03-31T16:10:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Viola, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! As always, we're here to help at 888-storage whenever you need us.",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aba3d072-a931-4b90-9fea-9f9986e4f63b",
"author": "ROBERT FROH",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsarympAwNjgHHS2Z2W42afcXnQBqjoRUOUkstSZGeT3cEPhY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-30T17:17:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Robert! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4385b549-d7a5-48f5-9b47-8e791b93ec01",
"author": "George Douglas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7c-SUk1lH3GAE59RtD7QVpyOMbkesOIhAFaik2c8tPzNv5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-25T16:00:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, George! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98aca4c1-07c6-4977-81d1-f2ac6b3d2808",
"author": "Mark Whitlock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX91lsq-JIihe0oDrCwvp2rwG3A03WaGAA8SfUtRJDDmZPlIDsL=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am extremely happy with Paul and the Extra Space Storage on Highway 17. He was very attentive with my needs as I relocate from Charlotte. Their prices are reasonable and staff were very helpful. Recommend Extra Space Storage to anyone looking for a storage unit.\nMark",
"date": "2024-03-22T18:01:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Mark. We're glad Paul was able to help and that you were met with a reasonably priced facility. Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ed8bd9f0-11c3-49c6-ab13-519e090566d2",
"author": "Crystal Buffone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGsrCIVMEhiYNZ7uW1xLPl_ynM2Nvp_bjGmfwfrG9cOA1wuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service! Great storage space",
"date": "2024-03-20T17:04:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Crystal! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility! ",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a3ce0557-aad8-4568-88f6-f027176cc660",
"author": "Christina Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPZCuneLvDPx0hZAe2LJLuHMFP8y3UnjkrYmawkQHmmMbN3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I spoke with Linda and she assisted me in picking the right unit to get me set up. Then I had a little issue with the website so I just went by the location & spoke with Paul and he completed the process with me. The process was super easy, and everyone was very nice & answered all my questions & concerns.",
"date": "2024-03-16T21:17:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Christina! We're so happy to hear Linda and Paul were able to help with your rental process! Give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "274a2958-57c1-4065-b6a1-07fc137a40eb",
"author": "Cindy Engel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJasQxMGqgzHwapxfmuAt0m4SFAlVEeuoKOWBR52AQscpbBuA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fast service and great people who took time to explain everything! Thank you!",
"date": "2024-03-02T18:05:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Cindy! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f298bf2d-37c0-49e4-96da-32a6f1006ce3",
"author": "Joe Knudson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQyEB7IEeJ0BcqJ4YsLjrhrO_ALywmUg0lMYiHykKopqgaUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is fantastic. Facility meets your needs. Able to stop in and have a storage facility 30 minutes.",
"date": "2024-02-23T17:29:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Joe! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aca5b97b-a628-41dc-8dcb-0a58b9bbf037",
"author": "James Beatty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIn0F31ckQRubo5i32Tad00IFKmTNBVJF-7_ClD2TOl0cMr2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone at Extra Space was great. I am so glad I pick them to store my stuff",
"date": "2024-02-23T03:45:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi James! Thank you so much for the positive review. We are happy to have you store with us. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility! ",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "676c443f-4f1f-4a3f-8e30-68fd867f7b82",
"author": "Ruth Papalas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGziG8XAvu0yzY7Z2lS1-i8lQUCqPvEu5hkERqfbdp7yGM9g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Paul, Linda & Gabe have treated very well over the years. We have had multiple units at the location at 108 Rt 17, Little River. We still have several units. Would highly recommend.",
"date": "2024-02-17T23:07:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ruth, thanks so much for your review! We are thrilled to hear your experience with Paul, Linda, and Gabe has always been positive, and are always here to help with your storage needs! Give us a call at (843) 558-8067 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "20540d48-613e-4d16-9c1d-741ebf56e14e",
"author": "Gary & Darla Redding",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOdk_iLvVoTMMdLdIQalD7UnwB6lCVI6m0M4dLIqaJ46hyeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was extremely helpful in getting our storage unit. He let us know about a promotion that would save us money, since we were only renting for a week or two.",
"date": "2024-02-16T22:26:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Gary. We're glad Paul was able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:42:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "122125bf-98a9-4a0e-b46e-521478a1e7f9",
"author": "Rob Bartels",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUSR_89vsYVGnIESK9QUnPun4cuoGK8LtY67bsnntxg5p-FKpZ1w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great facility and the staff is top notch. Paul is very helpful and got me into the unit I needed. Would absolutely recommend this business!",
"date": "2024-02-15T22:51:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Rob. We're glad Paul was as helpful as can be. Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3a0f6542-f489-42fa-b39e-93c9e157c673",
"author": "J M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPGRZ8fGiL5-K4WWQCjvrDYnFPvM7i8mZbPDociMM8sU8q7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Gabriel and Paul are awesome. So courteous and informative. Clean, well maintained. Store here you won’t be sorry.",
"date": "2024-02-14T17:06:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi J, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. It's wonderful to know how courteous and informative Gabriel and Paul were. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f639ebd1-fedb-4b2c-b550-d7b17cc41d06",
"author": "Frank Fox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJuV8nH574jQGKWlfDcEbVEK84lXxRYkBYkIhy_fPZvX1teNs=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was well taken care of by a young man by the name of Paul Depee. Paul was very good at taking the time to get me the storage that completely fulfilled my needs . So a big thank you goes out to Paul 😊",
"date": "2024-02-13T21:24:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Frank! We pride ourselves on having a friendly, accommodating staff and are so happy Paul was able to assist you! If you have any questions, let us know at customerservice@extraspace.com.",
"replyDate": "2023-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa9120ad-7b05-42f1-a034-3a6ad3001caa",
"author": "Rebecca Elliott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIm2j2v7yHaoIDshdNpSvX91K4QG3T53fTjk5adjlvKHtfpEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was very helpful and very accommodating. Very glad that I went in person as I would have rented the wrong thing online. This place is very clean and very convenient.",
"date": "2024-02-04T17:37:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Rebecca! We pride ourselves on having a friendly, accommodating staff and are so happy Paul was able to assist you! We are available at 888-storage whenever you need us.",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "15f9e2c4-b4fb-4d13-aae2-94e7ce17b7fd",
"author": "Thumbsup Thumbsdown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIq_cZFKQmUELDKW7rbX9pqC8NTz6AAJDJcNGYdTvqQsn7gFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We finally found a home for our belongings in little river.Extra space storage gave us the best rate in the area for the year.You better hurry over they are 90% full.\nThanks Linda for the easy transition.",
"date": "2024-01-31T21:39:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Thumbsup! We're so happy to hear Linda was able to make your rental process hassle-free! Give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "cc241fea-e060-4eec-a889-95b1bb43a6ec",
"author": "Peggy Rapaport",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4Oru4RH5IEbkUwV3RY1vUWqpcrKoFl7cCyJiJyMvb57K--Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Linda provided excellent service. She explained our optionsp, answered all our questions and helped us get the best deal. Would highly recommend Extra Space Storage for their convenient location, easy access and and great customer service",
"date": "2024-01-27T20:07:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Peggy. We're glad Linda provided you with great customer service! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "84b4a103-f8b6-4bca-bb86-caf7fe10eaa8",
"author": "Philip Elmassian",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbWQnejwDTqWPy5WOEnKcjU0EKZj49Mt1h3-bvQMbjU28y2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-24T01:12:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Philip! We are so happy you had a great experience with Extra Space Storage. ",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15f81222-8369-4ec5-bb1d-83970836c806",
"author": "Chelsea Johnson Gaetke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5Kyz0_DQPvV-HFp_KSrfuJc8DW6v1sWkK5nVdwK-XMD1DkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience getting set up with my unit! Linda was so kind and helpful, answered all of my questions, and made sure I had everything needed for a Sunday move.",
"date": "2024-01-20T19:41:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Chelsea. We're glad Linda was kind and helpful! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "70c0dd5c-1c01-410b-bbd5-7b9ed8687ecc",
"author": "Judy Harvey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJEBTR49MHFG8w88FQDx3YvoRxxRHvs65bggo2oDRUCHlChA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Needed a storage space quick. Linda and Paul were very helpful and had me all set up in half an hour.\nExcellent experience.",
"date": "2024-01-10T22:00:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Judy. We're glad Linda and Paul were helpful and able to get you set up! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "26b24f8d-6557-41dc-8d60-ab43b7e199a7",
"author": "Bob Todd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWqxZcgM-Nb92vduA3be2SMA5ICX9tD9f9SctNEhnLJnl_kQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent experience. Linda was wonderful in helping me with my requirements.",
"date": "2024-01-08T17:53:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Bob. We're glad Linda was able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "93d2abec-46c4-4c4a-bd69-15b3155c3f37",
"author": "Karen Burke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoTPK4gmKk1qOGAxqzc3PC7QzmwGSYBvHbYToYuWBylQ5EYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is our 3rd time using Extra Space Storage and each time has been a great experience. Staff is helpful and always pleasant, facility is very well maintained and has great locations. Highly recommend",
"date": "2024-01-07T13:39:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so excited to have you back at Extra Space Storage, Karen. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! As always, give us a call if you need anything. We can be reached at 888-STORAGE.
",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c9201a6-9ee9-4b5f-b81a-0967faad8d63",
"author": "Kelli Liberati",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKvaOyeQGRkJ0vMcDUDDS9cwTCsVxsXdDZx1G5cv9bjhvYP804=s64-c-rp-mo-br100",
"rating": 5,
"text": "We will be moving out of our 10x30 unit into an 8x13 unit in a couple of days. Gabe was extremely helpful with this transaction. The facility is very clean, easy to access and we love that it is gated. We highly recommend this location!",
"date": "2024-01-06T21:23:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Thomas. We're happy to hear that Gabe was extremely helpful! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "99795f2f-ebbb-4107-9259-96853284bae2",
"author": "Sharon Shelton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjuDeWsrQSE1YbZfjElXIqUacRgFySYbsVvdSVYGclgYKvyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "From the moment we walked in the door to the office, Linda greeted us with a smile & was very friendly & made us feel comfortable in asking questions. She did not make us feel like we were bothering her or trying to rush us. She explained everything to us about the facility & was very helpful in the process of getting us set up with a unit. We feel customer service is very important in a business & we feel Linda is “spot on”. If you need a storage unit regardless of the size, my husband & I highly recommend Extra Space Storage in Little River, SC.",
"date": "2024-01-06T13:26:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sharon, thanks so much for your review! We are thrilled to hear your experience with Linda was positive and are always here to help with your storage needs! Give us a call at (843) 558-8067 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "73a5b135-9b48-4c0f-a43e-2048ff64e728",
"author": "Dean Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0xKhJwhRC-sI4iu35fdsNG9EWGO2DzZ8y5Eh5T58WJb2tzQY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was onsite and welcomed the new business... most site are online only,,, hates this... exactly why I chose Extra Space in Little River",
"date": "2024-01-03T16:18:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Dean. We're glad our team was welcoming! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ada54ab-4e6e-44e7-bb67-5d0a091f8146",
"author": "Donna Huneycutt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIpNq4tvuVVK3nM8G-cAC2CWtD86LVamMFOAWtEvpA_KYCEvmK5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "We were in and out in no time and that was renting two units! Couldn't have asked for more friendly and helpful service!!!",
"date": "2023-12-30T18:12:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Donna! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility! ",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "749824dd-a31f-458c-820d-19b0d004d228",
"author": "Kendra Kidby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJh3W9eUuLqoA1di7n00KXteHPoHxWs_eDl3bgHeFqBSauHtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Linda was wonderful to work with. She ensured we got the best deal and was very friendly and professional!",
"date": "2023-12-27T12:32:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kendra, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Linda! Please stop by the office or give us a call at 888-storage if you need anything. ",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "eaa5a2e1-74d2-450e-836d-a956cbf5fdea",
"author": "braxton croom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVovQyMZULSkwaTNDd-jtKgmbQjWsq1fShby5FSHnKbmY1ANHOVpw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff was very nice and extremely helpful. They answered all my questions and took their time to help me make sure that I got the best possible unit for my belongings and that I didn’t get a unit that was way bigger than I needed and found me the very best deal so I wasn’t wasting any of my money I definitely recommend them for anyone that needs to find a place to store their belongings with a staff that is courteous and helpful from the very beginning and finding a good unit and that are also helpful anytime you need their help during the time that your belongings are there and you can rest easy knowing that your things will be safe while they are there",
"date": "2023-12-25T02:20:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Braxton! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "7aa92a34-995d-4601-a96d-e81703f9addd",
"author": "Chris Remines",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCsC42D2ZnCR24cl6NVXywERN3JJhNzT4Sl3m7qooMunhILBFrDQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Linde and Eric were very helpful with setting up my paperwork when renting my unit.",
"date": "2023-12-10T23:47:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Chris. We're glad Linde and Eric were able to help with setting up your paperwork! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0043f1fd-bcdf-42eb-bc22-83e1e1a83627",
"author": "Lisa Powers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZjy_5Sggud5RCWNLI0-BmS235vQ5N8wECQJaVF9j3t8jpphRZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We stored our trailer for 1 week. They were very nice and accommodating. They made it very easy to reserve and stay. Definitely will use them again.",
"date": "2023-12-08T16:53:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lisa! Thank you so much for the positive review. We are happy to hear we were able to take care of your storage needs. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility! ",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b9240a71-f93a-4a4e-b2a8-cebfb0848a4b",
"author": "Jen Grady",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOpckyWsV5mHkuaaLJACLSxlzGtzl711fO56mXeH8Y00R2Vg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was very helpful and explained everything thoroughly. Great asset to your team!",
"date": "2023-12-06T01:24:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jen. We're glad Paul was informative and able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:42:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "897ee903-8480-47ce-988c-fbfbefca2f7d",
"author": "Daniel and Rebecca Hyde",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWynmIv0ZlVMPQh70NpH5YiTNFW1yJsjjF0RgKJ81o2zJMSdcZ_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Responsive to questions please t to deal with clean well laid out",
"date": "2023-11-28T17:20:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, Daniel. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.
",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "ce288030-ee10-44be-a117-04ffb86a7367",
"author": "steve watt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWyZbPvmtqiq8_IFYSYacatXOfgY-w9DXwZcNx3w3MU-Ib6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great help from Linda. Enrollment process was quick and easy.",
"date": "2023-11-27T15:49:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Steve, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Linda! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e19be8c-f1af-4d5f-aad1-854e80b31bce",
"author": "Master Barghaus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQCr_AyVUUEfqbNjkxkyTvcp74tKgJIlA_EvGboahnacLgOA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-11-20T22:23:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Master! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us at (843) 558-8067 if you ever need anything. ",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98f703a3-ed0d-458e-b441-51e9e530baa1",
"author": "Robert Joseph",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3Gjxrr6zQubH-T0PxetBwwFG72PyfBhkMiPr05LsDyc2h_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-17T23:44:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Robert! Please give us a call at (843) 558-8067 if you need further assistance with your storage needs.",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7885991f-f0aa-4cd4-a135-d9de0e26ee0b",
"author": "Wendy Oster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4jOExmVSgH8QaL8Hs7Hg3wO9aZbKVyhNMiP8JoKuLUMIuV_0HLw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome company!!",
"date": "2023-11-14T19:37:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, Wendy. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.
",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8310ff64-d2c6-4b88-a866-6f06c6050fe6",
"author": "Victoria Casey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW82MlMSdx9tEWv8NpF7AqJixFj4OgwLSq-sY8F9oOXtWF7ml0k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul and Linda were very friendly. They answered all of my questions about storing my RV and made sure I knew what was required. Looking forward to storing my rv with this company!",
"date": "2023-11-08T22:16:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Victoria! We pride ourselves on having a friendly, accommodating staff and are so happy Paul and Linda were able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8d98b87e-bd33-4fa6-8189-230732bbc8b4",
"author": "Howard Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIG0d5W046wdA6js3ELMqFFvkMAoOH_iN2ezYurcmHuUp7NEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-04T21:00:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thanks for the excellent rating Howard! We're so glad we were able to meet your storage needs. ",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60de0aa8-6f2a-404c-a7e0-213396efef6c",
"author": "Robert Baucom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBL8oWFK19uYU-P67wicjJsIp20BiKMxlPVQsUP-o8T0MYRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with Paul, ease of access to the unit and great customer service!",
"date": "2023-11-03T17:14:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Robert. We are glad Paul was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "8dd0e9f0-1f2b-4282-b6f1-9a9902d3650f",
"author": "James Cross",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFmxndYekidaD8uFQJurJGOTWTfIRFq98N3HBeh4oOUA-i_JY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Paul and Linda were both extremely helpful in explaining options for a storage spot for our RV. Paul took a lot of time to walk us through the terms and conditions of the rental.\nThe facility itself is very large, clean, well-organized, with good security.",
"date": "2023-10-31T12:12:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi James, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Paul and Linda! Please stop by the office or give us a call at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4bff9b66-2b9d-42f8-a0f6-83a56db50214",
"author": "Rod Hetsler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMvP5oBFhtCtl0ZoLUWEu2N5ShWQOTRBx_Hk13ZXtRrQXH9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul did a great job and made the rental process very easy.",
"date": "2023-10-30T18:35:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Rod! We're happy Paul was able to provide a smooth rental experience. If you ever need any help with your rental, come by the office or call us at 888-storage.
",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e5c93ebf-c86e-4b39-8fd5-8bad97c37918",
"author": "Carolyn Cross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvLWlMDghSKPOWJzVtG4r4KvEfr_PgPKQE_CnPCTc03tGvDg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Paul and Linda were exceptional.\nSo courteous and knowledgeable\nFelt so welcomed\nWe signed up for a space on the spot\nThank you",
"date": "2023-10-28T19:27:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carolyn, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that Paul and Linda were able to provide a positive experience! Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1f7d05a2-d47d-41df-bedb-3b99fb9c5009",
"author": "Joe Czajkowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoU5uDWaKR-r6FaHCtdo-YvXBaMsXAlt7wAGzyVL0y3kx32w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul made check in very easy, we were ready to go before we got to town. Storage shed was exactly what we needed.",
"date": "2023-10-17T15:21:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your review, Joe! We're so happy to hear Paul was able to make your rental process hassle-free! Give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "475c58b0-eadc-48c5-9515-22e00e9e3c08",
"author": "Vincent D'Auria",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdMLs_2pp5jbu7St1m7Yyjw2LD1Erc7Lkv3bwM4dfCBQ6AGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shout out to Paul at the little river facility, he was extremely helpful!",
"date": "2023-10-16T20:24:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Vincent. Thank you for the review. We're so glad Paul could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ba79f64-adf1-4745-8061-ce4a95d30e6c",
"author": "Cathy Billy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDAqGDEXkZCMRMZRHm3lfeAqqxpp1Rr7r7HqGNvBFiJDag8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was great has excellent customer service skills",
"date": "2023-10-16T19:59:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Cathy. Thank you for the 5-star review! We're so happy Paul could help. Please call 888-storage if you need anything!",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95b04b77-3c9c-479b-b407-bc7c4016b9df",
"author": "Robert Llewellyn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzVDfCv2lnXhLCmhSQEXFr2qD2udjnDyDgoMAl3b_bgRBQNtXG=s64-c-rp-mo-br100",
"rating": 5,
"text": "⭐⭐⭐⭐⭐ 5/5 stars\n\nI recently had the pleasure of storing my belongings at Extra Space Storage, and I couldn't be happier with my experience. Paul, the manager, is truly exceptional. He's not only great but also incredibly easy to reach and talk to. Whenever I had questions or concerns, he was there to assist, making the entire process a breeze.\n\nThe facility itself is top-notch. It's well-lit and vibes a sense of security that's hard to beat. I always felt comfortable accessing my boat, even during late hours. Safety is a big deal fro us when storing your valuable items, and Extra Space Storage clearly understands that.\n\nThe location of this storage facility is ideal, making it a convenient choice for anyone in need of storage solutions. It's easy to get to and offers hassle-free access. Whether you're moving, decluttering, or just need extra space for your belongings, you'll find this location to be a real gem.\n\nI want to extend my gratitude to Extra Space Storage and especially to Paul for the excellent care and professional communication. If you're in search of a dependable storage facility with outstanding service, look no further. Extra Space Storage is the way to go!",
"date": "2023-10-14T16:07:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Robert, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything. We can be reached at 888-STORAGE.
",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "97568058-cb1d-4728-8719-a1c5e4dcd80f",
"author": "scott romo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjGQPXSiMMbrswlnMxOx9qfTSgMP7vpB5TtaMbLvF13ukMDSo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was very helpful and knowledgeable. Made getting a unit quick and easy. He had an answer for all my questions!",
"date": "2023-10-14T01:30:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your review, Scott! We're so happy to hear Paul was able to make your rental process quick and hassle-free! Give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d764ce0d-0144-44bb-aa47-030cac499129",
"author": "Brian Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzbb7K4F9cK6yI_FGpEjTl00RTlzpddjZnIuyiuoBoLxlX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really a great place to store my Kayak. The service was outstanding. I worked with Paul and he was extremely helpful and efficient.",
"date": "2023-10-13T20:44:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Brian. We're glad Paul was efficient and helpful to work with! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "67cbc347-2d47-4421-9437-ab39d7d1d308",
"author": "Dave",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtRAop7XK388YajgMCwnNcEKDdTUg_OOXVdXTTBvQdsh_IOhid3Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean great staff very helpful",
"date": "2023-10-12T23:31:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dave, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!",
"replyDate": "2022-07-10T00:42:52.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "17563621-e861-4818-a0d2-3dbd9c06d843",
"author": "Joe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXnAi_VeNthZ0uGqNqV4gaLNX3lQ1SXPx10yPff6YwowyWKX7t=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good customer service. Rented on line , easy.",
"date": "2023-10-10T17:34:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Joe! We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c5f548d-2ff9-4cbe-9106-448e75a721bf",
"author": "MyShell Satterfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeMZfY-Ams_cIl5gYRrZj7OpeKckBjeVTIYjpMpkXvGXN6P2c=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was fast and easy to reserve our storage unit. Paul was knowledgeable and helpful during the entire process",
"date": "2023-10-08T16:21:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Myshell! We're happy Paul was able to provide a smooth rental experience. If you have any questions, let us know at 888-storage.",
"replyDate": "2024-07-10T00:42:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db86eac6-1280-4851-91a2-2c2ed3ebbdfb",
"author": "S Taft",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7hhbyGQgJvkYGGr_aik_0BGFnhzF5L0IcxfwXNE5XrI3Z1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-06T18:59:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, S! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4d2396d-b198-4982-a6fd-50a1059b694c",
"author": "Michael Todd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCoJYQSDS7PyxAA3SsXz2gwkoWVF6tN1avjJZfZZWPRdXnZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2023-10-01T23:24:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Michael! We're committed to providing excellent customer service. We're always here to help with any of your storage needs at 888-storage.
",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47da89bd-613d-4fcc-83d1-bf3ef4d85a7c",
"author": "Michelle Dunnivan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8CwWYYFnxO2k6KE1n7-tNw1uvSObwwgzty4g76l576Z8J5Lqg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage facility. Very clean and secure and great customer service.",
"date": "2023-09-27T18:20:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Michelle. Thanks for the positive feedback. Please call (843) 558-8067 if you have any questions. ",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "9b227450-5850-4dca-91cb-3fb98e6ea9de",
"author": "Karen Davenport",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm7aGvHptaCA9hh7xkHT86FtBzmJbZCfo4fXmMZV0B4afoN-1U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mark was very helpful in making sure he helped in everyway to make my experience a success!!",
"date": "2023-09-23T15:41:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Karen. We're glad Mark was able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "63f8f947-1f78-4616-a886-11c3792a5d15",
"author": "Caroline Nelson Cooper Barnard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUF3xy10Il1NSvrSa8R_c2FtzhT2dEDxYNVmx9bCGkpj_u9xVTN=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-20T16:08:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Caroline. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8422c9f0-aa3c-46e3-93e3-ef7536c21d2b",
"author": "Mike Catalano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoQWK_QChKcJwA_cDfhiENyhjBrwEAh36MXkA5PJH5hvC_7A8O=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was very pleasant very knowledgeable and very easy to work with.",
"date": "2023-09-19T20:27:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Paul is great too! Thanks for the positive review, Mike. We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed07a776-8aea-43dc-bab7-871e93391b2a",
"author": "Michael Roemhildt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxNE80in7ItzTBZ_BEr061HI8Ap2uAllRUfMw4PM7w6ptaJVj1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a storage unit here. Service is great! Linda is super helpful and explained everything to detail!",
"date": "2023-09-11T16:08:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Michael! We pride ourselves on having a friendly, accommodating staff and are so happy Linda was able to assist you! We're always here to help with any of your storage needs at 888-storage.",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4d1b9023-a905-4af5-83dd-434d55845a3f",
"author": "Larry Dean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_HTn7D2kHPqi9GfEtzXm9lmPaT_U3tfjN8Gog0YIne5IT9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding friendly and quick service.",
"date": "2023-09-11T15:02:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Larry! We're happy we were able to provide a smooth rental experience. We're always here to help with any of your storage needs at 888-storage.",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4f255d94-791d-455a-885a-c619ac696c71",
"author": "Susan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOSAhjkdfiCmmJHRgallq0LnQtkcantvrNXnyBJ3gG1bSjJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and clean",
"date": "2023-09-10T19:41:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Susan, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. ",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cc7eff46-5bdf-4dfc-bffb-87d7a4d3a786",
"author": "Mark Gordy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPyYCsEi37cUgEOKOieLpPDmb7xv6IaGOlNQ5p1xWx9tyWTMo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service, very friendly and helpful",
"date": "2023-09-09T16:47:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Mark! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or call 888-storage if you need anything.",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9c24d61e-6cbb-4b07-a5b5-a50ec475ad8b",
"author": "Brandon Mohr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-OkxJyb0kCF93KsivSUGh_gFSWCNOuuuPsxtywjeyHGeIjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was extremely professional, courteous, nice.\nGrounds and units were well maintained and clean. Highly recommend!",
"date": "2023-09-09T11:56:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brandon, Thank you for taking the time to leave your feedback! We pride ourselves on having a courteous, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We are thrilled to know you found our property clean and well-kept. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "73ef1fa6-099a-4af9-ba6c-1be7c762a496",
"author": "James Pivirotto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnIfpqOLNKsD3IfUZuaaVl9nV2H03y7XGPLsnroREZsBy0vQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was impressed with the storage facility and the general upkeep of the property. The rental process was flawless and went very smoothly. Overall I was very pleased.",
"date": "2023-09-05T15:16:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, James. We're glad you were provided with a smooth rental process! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "254fd9d5-9350-42c2-a457-d049ca259b7d",
"author": "Brian Sivori",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUoEkOsTuWll4TP442452zPVcQ_rZ5qrocIGR0Ab_aDxtsRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-24T18:28:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Brian! If you need any assistance the future feel free to stop by or call us at (843) 558-8067.",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a5031eeb-97f6-4ee4-a729-72c44aa963ae",
"author": "Steve Antonetti",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-y8Tv2_F4u_kGxSxKmeaq1rSR9fH96MsLt8i7BTDwDC1i5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul is great to to do business with. Everything went smooth 👌",
"date": "2023-08-10T17:03:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Steve. We're glad Paul was great to work with! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "11557119-8083-4b57-8dbc-324d59522cd6",
"author": "Tina Reina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsNGPYNjKZa-KKptacPzTXLRPT1-YClceeyvOabyLQYoWxdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a very pleasant experience. The lady that helped us was very kind, patient,knowledgeable and had superb customer service skills. She explained everything very thoroughly so there were no misunderstandings.Ask for Linda . She was great !\nShe took us on the golf cart to preview the storage unit . They are very clean and well maintained.We ended up renting 2 spaces.\nThankyou for all your help . Sincerely Tina",
"date": "2023-08-09T02:18:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tina, for the great rating! It's wonderful to hear you had a positive experience with us and that Linda was patient, knowledgeable, and kind to work with. We know our customers appreciate clean and well-kept facilities so we do our best to provide that. We want you to know that we are here to assist you with any further storage needs! Give us a call at (843) 558-8067 if anything comes up!",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b1d4092f-0553-4d20-a649-86480c69cc32",
"author": "John Schwab",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0XUNeE4gb8VPXfWOhoh1S4y1Qw1jpXCdj2QfZhO9EtUmGgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very accommodating when looking to increase storage unit size from current unit.",
"date": "2023-08-07T16:51:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "At Extra Space Storage, customer satisfaction is our top priority, and we strive to provide the highest level of service to all our valued customers like you. Your kind words encourage us to continue delivering exceptional storage solutions. Thank you again for choosing Extra Space Storage. If you ever need further assistance or have any questions, please don't hesitate to reach out to us at (843) 558-8067. We're always here to help!
",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fcd2c56d-dd83-47a0-8c53-3d5a9f9b20ad",
"author": "Claudette Slayden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsUsiaxk6hum3AoriWocwWmYZATIyhCjzjCqTP3W_5r0sx7A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to store your stuff!\nClean !\nPeople are professional-",
"date": "2023-08-05T14:41:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Claudette! Don’t hesitate to stop by the office if you need anything.
",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2995c7eb-2fe5-41cb-95b7-951bb20fe001",
"author": "Marsha Nichols",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8jEW_-51Nf3cz99C-aBLkfjU_Zm6iIEDHd-GlogqOTMjaTQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-08-02T22:26:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Marsha. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1e786ff-06ff-4dfc-bd5f-e5825c48afaa",
"author": "Denise Venator",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCUKT_f7KSxLsy0M4A6J_kxTwuy_q7nI54COYrY0rACq8oS-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had the best experience with Paul and Linda at the storage unit. I do believe I rented a whole year. I never had a problem with my belongings in the storage. Anytime I needed assistance Paul and Linda were right there by phone or in person I would recommend the storage to anybody needing a safe place to put their items.",
"date": "2023-07-30T15:31:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Denise, thanks so much for recommending us. We are thrilled to hear your experience with Paul and Linda was the best. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to stop by the office if you need anything! ",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "e503363b-df2d-4279-b92d-9b788570ed5c",
"author": "dominic mauro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7b7FcZfEGvvHitO_j6ng0eG_43Y-kWlLqfMeGcPYhnRtbVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Every body was very helpful went out of their way",
"date": "2023-07-27T17:52:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Dominic. We're glad our team was able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2024-07-10T00:43:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aef1b17f-f258-4b4e-9d60-0176e816b319",
"author": "Jackie Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVn3TIyH1oi5jCscv59MATt0py8dF3Jl3CiOJcsQ4QC281zbR4t=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy and convenient!",
"date": "2023-07-21T15:09:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Jackie! We love to hear that our customers are happy with Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!
",
"replyDate": "2024-07-10T00:43:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0674c2ac-a563-4cbf-a3aa-0504f2c095e6",
"author": "Saffron66",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1A-jAiuSPVTMGiabVe2oIQxFLCS_M799LW_k_j2N58DrC2OXKWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr.Depee was very helpful. Not only helped me find the place, also helped me choose the correct size of storage I needed! He was very welcoming and a pleasure to be around!",
"date": "2023-07-20T15:19:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Saffron66! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Mr. Depee was able to provide that for you! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2024-07-10T00:43:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0f4bd04-2c10-4b03-90b7-ee9d996001c7",
"author": "Kimberly Conrad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqne3S6ey6yS-p_iA_w0J4mQgUpMusUaYDzY9NpUTrJdWZ3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff and Management.\nI was very happy & my unit was very clean. I’m a happy customer.",
"date": "2023-07-14T21:10:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kimberly! Thank you so much for the positive review. It's wonderful to know our team was helpful and great at keeping our property clean. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility! ",
"replyDate": "2024-07-10T00:43:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8360e169-4e35-48fd-a316-44daa49e4626",
"author": "Rebecca Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCC0CR_gl4UdSTXf0LMAC1gSHu9qGcGur55FcOKaDKxIgJl5bZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've had 1 unit a little over a year and the 2nd roughly 6 months. This is hands down the best storage unit and not specifically (nor excluding) the units, but what makes it better is the staff. Yall are so amazing! Thank you for keeping my stuff safe and bug free.",
"date": "2023-07-11T17:51:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rebecca! Thank you so much for the positive review. We are glad you feel good about storing with us. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility! ",
"replyDate": "2024-07-10T00:43:21.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d024d746-584d-4a0c-bfa6-cdd997d19bce",
"author": "Steve Reichard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOAfCIx93EmqORrIA-hOrCnaTLmOhYm_XSq9EFcyRoUoTIbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly, knowledgeable staff. Recommendations were spot on.",
"date": "2023-06-28T16:09:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Steve, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "74177f45-933d-4c7b-8ff3-242b1e764a8b",
"author": "Calvin Deyermond",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJF3iK2o7k-wWwIzkOHGPs5vVrIAApgcDG8K4J6YuDx_jsjxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Today I went to the extra storage facility on 17 in Little River. I have been a customer there for several years and the staff is great! Answering any question I had and then discussing the right size unit to take care of my needs.\nGabriel took care of me today and was very helpful in asking the right questions and determining what would work for my needs.\nIf you could clone Gabriel and Linda to staff all your other offices, what a greater organization you would have.\nCalvin Deyermond",
"date": "2023-06-27T01:45:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being a loyal customer, Calvin! We think our team is great too! We're glad Gabriel took care of you and was very helpful in asking the right questions and determining what would work for your needs. Please stop by the office or call us at 888-STORAGE if we can help you with anything! ",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "12771cee-2c20-4742-a151-0a6d5687447e",
"author": "Dixie Reichard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUv3qbFfr1SqXeNZKCNxwVwXm-3HKh8xJ1dZZLEdplF5pKX6WU=s64-c-rp-mo-br100",
"rating": 4,
"text": "The personnel are very helpful. We chose this location because we are only a little over a mile away.",
"date": "2023-06-27T00:45:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dixie, thank you for your review. We're glad our team was able to help! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e197b09-03b9-4506-984d-b5c66d81c6c4",
"author": "Rebekka Olsen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvGoQAoIM4CsXG5OQY77YvkPFWZJ9o7TPu51GePoOY6kED=s64-c-rp-mo-br100",
"rating": 5,
"text": "Flawless!",
"date": "2023-06-26T15:12:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rebekka, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (843) 558-8067 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f5b976b-5214-4e45-bd30-3cd0785002cd",
"author": "Tony Hart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvjsRO6yYSWBMQ5Djap9sHubVUJsFgXDNbi6HCKXC-uXqkOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store one's belongings and great service!",
"date": "2023-06-17T15:03:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tony!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility! ",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ddef643-5847-45c8-a072-a2973e22e751",
"author": "Mark Schambach",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWWnnGrqO_ZK_wdY1VbZJPhll9IewWTBeDfP0kyrD4o1s-TKJi8Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you, Linda, for 5 star customer service at Extra Space Storage in Little River, SC. I was driving when you called with my rental information and I asked you to send the information to my phone via text. One minute later a single text containing everything I needed arrived. Perfect. Arrived at the unit and there was a note of welcome handwritten on a hang tag attached to my unit. Inside the hallway it was a welcome surprise to see a sturdy cart for transporting goods from my car to the unit. Then, I was holding the door open getting stuff out of my car when I noticed standing in a corner, a big orange cone, \"DOOR HOLD\" - perfect, they thought of everything. Thanks Linda and Paul.",
"date": "2023-06-16T14:31:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Mark! It's wonderful to know Linda from our Little River location provided you with great customer service! We are happy to have you store with us. Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "edd577e0-0dab-49d8-8d9e-0dddce35ba9d",
"author": "Moshe Ben-Ezra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhqBMJ-b5e3lIzT6C7AreLvl0R_DmWMY7u_8EjEcUHv2_hIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2023-06-10T19:03:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Moshe!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility! ",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4bdddf7a-f917-42a0-bcf6-b2ce618d5634",
"author": "Jason Bockus",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrGnoSfSWk8cSGhmFaAVl6g3JUEL9bfnFOCFsdmoXqWTWVmox3Kg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Paul D. and Linda were excellent. Very nice and professional. Very knowledgeable. They answered all my questions. I definitely recommend this storage facility because of them",
"date": "2023-06-08T21:41:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jason, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Paul and Linda. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "95054645-804b-43ec-9476-4e4967d75133",
"author": "Dr. Anthony Bess",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUftBuvZo7N3Fo9M374E0gFY8xI0wGuWLxtwYfXjJ0c882ZQzFy=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently moved here from Maryland and needed storage for several items and boxes. I was very fortunate to work with Gabriel Carpio, who thoroughly explained the process and helped me select a space that would accommodate my belongings. I want to thank Gabriel for show me what southern hospitality is all about.\n\nUpdate: I recently returned to Extra Space Storage in a state if panic due to an unforeseen, immediate need for storage. Luckily I was greeted by Paul and Linda, who together, took the time to better understand my dilemma and calmly walked me through options. Did I mention it was almost time to close. I appreciate their professionalism and empathy. Kudos to Paul and Linda!",
"date": "2023-06-07T07:59:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Anthony, thank you for your review. We're glad Gabriel thoroughly explained the process and helped you select a space that would accommodate your belongings. We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions!",
"replyDate": "2022-07-10T00:43:21.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "3b65c749-5aa5-4b6e-a63d-93a7dd22647f",
"author": "Richard McKibben",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_LHAjzzZiq1FdAq-kMpHhXPvnCR9znom5SkI4JaE6iOwUsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The property was immaculate! Could not have been any better. Paul, Gabe and Linda do a great job managing the place.",
"date": "2023-06-04T11:20:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Richard! We pride ourselves on having an accommodating staff, and are so happy Paul, Gabe and Linda do a great job managing the facility. As always, we're here to help at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a967dd1a-aef2-4008-b115-e414075d9c25",
"author": "Scott Prebish",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJof1nf9nYUFpc8k8T7KLrq7qEq4cAX0pK7oy7gDOQsAqmvKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience…dealt with Paul very professional nice guy!",
"date": "2023-06-02T17:27:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Scott. We're glad Paul was professional to work with! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c8db0769-ff6b-4ee9-b3c8-5e7e2428d149",
"author": "Brian Black",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVt9Ra0yiy0Sd0LT8w-Rw9cwfFVxFFVQ912RszBrOwn-sHWpuk7Dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent Very helpful and nice people",
"date": "2023-05-22T21:03:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Brian. Thank you for the 5-star review! We're so happy we could help. Let us know if you have questions at 888-storage.",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7057e8ba-62ac-4327-a42c-b2494e3c5767",
"author": "Tracey Eaton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwPGB36Vlc_LL4VBRdXAZmLHonzT0krNcTxFkXfdSAwHLnmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-21T22:03:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Tracey! We're so glad we were able to meet your storage needs. ",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c83966f-5f03-4183-8f18-57c4aa1a6224",
"author": "Amanda Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeXXzzsuK-us_BJkt7FXhcXyd4tWW5PbuF_yCNI9FVW3U-npZq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility, helpful staff, user friendly website.",
"date": "2023-05-19T09:55:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amanda! Thank you so much for the positive review. It's great to know our team was helpful and that you were met with a clean facility. We are happy to have you store with us. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility! ",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5c1083f9-4be3-497c-9288-72af00f387fe",
"author": "Nada Shadid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-pAWVerhsqM1V3N50ygX7cy49QBVA2hmnfJSKVWbQsIf-=s64-c-rp-mo-br100",
"rating": 5,
"text": "I currently have 2 units through extra space! I had a great experience with Linda. She is very sweet and patient!",
"date": "2023-05-18T15:56:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nada, Thank you for taking the time to leave your feedback! We pride ourselves on having a sweet, patient staff, so we are thrilled to hear that you had such a positive experience renting with Linda. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-10T00:43:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe95e14b-b18f-47a0-b725-aa9de6d79630",
"author": "Tim Saddlemire",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6WP4jVtRfx5gZgVFeM1IDPiF4N7FVqxYzuCRcwgh-sOtDMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was very helpful and thorough with setting up the storage unit",
"date": "2023-05-17T14:20:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Tim. We're happy to know how helpful and thorough Paul has been! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a60f5fe2-328c-4cb7-bb14-1b302936e1f1",
"author": "Lisa Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbmusuK50hwciIpPCG0Rp4v4tKiRJuCw3QO7kDDHpsYgEUsrEdew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Paul and Gabe were very friendly, professional and helpful. Got us exactly what we needed for our storage needs. Highly recommend Extra Space Storage in Little River.",
"date": "2023-05-12T16:30:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lisa, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Paul and Gabe. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "709a5f6d-96c2-47e6-bfa8-f8319c926ecb",
"author": "Jemama Spyralatos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhQD8yvJG0SpQl_lc5HINp7z8K8gRTSpL5XcKgbqDWCUmrnQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-05-03T22:26:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Jemama! Thank you for being an Extra Space Storage customer. ",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "895b902e-1e4c-4252-a9f6-e6c91188e488",
"author": "Amy Foxworth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFy5PYhfzXJK4-FFeb9VLY_QOdMqIWWrR565T0tctD0vCYsgr5tw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you Paul for being so nice and so exsplainitory of all things for my own personal knowledge! I hope u have a great day and look forward to doing business with you!!!",
"date": "2023-05-03T15:02:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Amy! We work hard to meet the expectations of our customers, and we're happy to hear Paul hit the mark for you! Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24c2befc-592e-462a-a59c-97ab98151f19",
"author": "Bonnie Santini-Correa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJom9MUxHH1mcuqes645SACfpPRwXjCJWfht6JRPQsaUdeprA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Gabe and Linda were professional, informative and accommodating with what we needed. Thank you to both.",
"date": "2023-05-02T13:24:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Bonnie. We're glad Gabe and Linda have been professional, informative, and accommodating to work with! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b4ea34cb-bd98-4683-9e17-f3e8852986c6",
"author": "Paul Depee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKD5OpmlYng5Ff2MpbUTUOB2OMhPYn6yiF6mAAZFmOO655pkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Linda is the best! She got me into a unit first month free and made sure I was getting the best deal possible. I highly recommend Linda for all your storage needs!",
"date": "2023-04-21T20:25:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Paul! We work hard to meet the expectations of our customers, and we're happy to hear Linda hit the mark for you! Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b4cfed3c-c7d6-484d-b981-0f8a43164ff8",
"author": "Nicole Lamb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwucxJRUv6w44-gRiQ6fIFiSFf2wf3rc5gqNOkFNeDT33vBAMX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone was polite and helpful. The storage unit was clean and reasonably priced for the size we needed.",
"date": "2023-04-20T15:06:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nicole, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5cfa4ce9-29dc-49aa-8db3-3b5146a4b6a6",
"author": "Lynne Patrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBWk5UdwYZ66zIqlFDXJk3QIM6zN9g7ZsQPpVlQ94x2qL8b7lK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul & Linda have been great to work with. They found me the perfect storage unit for my things. If I need one in the future I know who I can count on!",
"date": "2023-04-15T19:03:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Lynne. We're glad Paul and Linda have been great to work with! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b9c67a3-9cc0-407c-a0f7-ed003721ca7a",
"author": "Laura Rosensteel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCbEvl9nUV5i-TtSB4iJPy5HGRVYgkhxKqWJpB6ZOJoMG5x6vR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was great with giving me all the information I needed. I was very happy getting theFirst Month Free deal! He is very nice! I highly recommend Extra Space Storage in Little River!",
"date": "2023-04-12T17:43:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Laura. Thank you for the review. We're so glad Paul could meet your storage needs. If you ever need anything don't hesitate to give us a call at 888-storage or stop by the facility! ",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "12d86c28-2b74-4ea2-9d2d-610ea80aecbb",
"author": "Rick Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRiKM5Lehoh6R8s_u4b2pg6RK9ROEE06pCS8W7cQ8MOzDFrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff did a great job.\nThanks so much",
"date": "2023-04-03T22:27:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rick, thank you for recommending us. We're glad Jeff did a great job! Stop by our office if you need anything in the future!
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02989d3e-928b-4a4e-a2a6-c58cefe37303",
"author": "R M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfD6uk5WV3g9PnVucHAct90oLxTuAE9xsHJIhEoHUFL2PWEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff is wonderful. Kind, helpful, and very professional.",
"date": "2023-04-03T19:25:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Richard. Thank you for the review. We're so glad Jeff could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "11635395-32d4-4523-bd72-05cad310ce7b",
"author": "Gary Cherkas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX97ys1ArCHQoXn3Dp68KwR0UYOZ5f8dlpYZXI8-60SJQn8l1Em=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super professional staff. We knew exactly what our terms were with no hidden fees or nasty surprises when we left. Reasonable rates and conveniently located. Recommended without reservation. Paul was top notch.",
"date": "2023-03-28T17:59:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gary, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (843) 558-8067 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "976eaca5-cae7-4211-82ae-27996727497a",
"author": "Makynzee Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuTX8QElgKYPdPjr0VAYBju9LPloyKcWxLF5wEwAVslsLj7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was informative and nice. Good experience",
"date": "2023-03-25T18:53:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Makynzee, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Paul! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b992c0c0-4e25-46d2-a39f-5a61e6df7234",
"author": "Dean Mancini",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-zHWdueKKV8LoeTREChFPafANUNb0RqVXIK9VS4pAePHfdw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean and organized facility. Very friendly and helpful staff. I would highly recommend",
"date": "2023-03-25T18:11:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dean, thanks so much for your review! We are thrilled to hear your experience was positive and we are always here to help with your storage needs! We are thrilled that we earned your recommendation. Give us a call at (843) 558-8067 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7fb5da38-389b-48ec-8d2c-ade0882878ec",
"author": "Ken Newell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGN1KLVutzDKLj9Axgiy2gCl-K4eHHMaU-oO2-JyZeZR2wJPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service pleasant Staff clean units",
"date": "2023-03-22T16:26:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Ken! Providing renters with clean facilities is our top priority. We're glad we were able to meet your storage needs. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ee63f8ec-7af2-4e7c-aa82-a305be970764",
"author": "Don Jake",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDTWNk8zZ235DydBQUWTJMDoWIsKb7O6xPqV8xx5NQw0S6TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy..... Linda was very helpful in explaining everything.",
"date": "2023-03-21T22:56:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Don, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Thank you for choosing Extra Space Storage.
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "710e2f4d-265f-46c5-9f61-7987d7e068c9",
"author": "Andrea Cozlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdbwGSmbtwj9SXPcdVHLjl5u0iPzv2b5a048BHyL0qsIWw4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Linda and Paul were great to work with. They both were extremely professional and helpful.",
"date": "2023-03-21T18:00:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andrea, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Linda and Paul! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "19b6e2f5-0fc8-4b75-bfbf-008c6147c4d2",
"author": "Bill Rapone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwfRZggO-nCCxUXHt2HK5bVrkxGrNg11NXdDPjGNNidxsITg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was a renter here for long time this new management is heads n shoulders btr then prior staffs. very on board n accomadating same clean n organized rental areas cant beat this place give it a try",
"date": "2023-03-15T20:24:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bill, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (843) 558-8067 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "752e30ae-8372-4483-88f6-5e2c59e09a6b",
"author": "Sunny days",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoun6ZN4BWHGIg9xQQUEzpYRL5YSOhUbTZ9dGD-mJVeH79KA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was awesome and took the time to show me around the space.",
"date": "2023-03-07T20:34:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, T. We're glad Paul was able to help show you around! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2023-07-10T00:43:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46f337c4-3e5e-40a9-9907-43e78a814fd8",
"author": "Karris Crawford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFfTpxcaZXIVsYHxJ-kS7KRXiWkD8qAetfky_W8GhsP7qnvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in today to look at getting a bigger storage unit, Linda jumped right in ready to help me! She was very thorough and answered every single question I had. She was very sweet and kind and let me know of many different options that I had. I will always be coming to her for my questions now! Such an amazing employee!!",
"date": "2023-03-05T03:44:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Karris, thank you for your review. We're glad Linda jumped right in ready to help you, was very thorough, and answered every single question you had. Don’t hesitate to call us at 888-storage if you need anything. ",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ce552b1c-d26c-44ec-b3d5-1bbd3ec8249d",
"author": "Cherie Platt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDxW0s9baAmcw-BrYr3ys1tkIU80THSy7UsDD3DLPB9eS6=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-04T22:25:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cherie, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8ceaec5e-ca1c-4e37-8b21-a518652dd0f5",
"author": "Callie Van Neste",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyIwkGRWHc2ZLauQ7eveRbkpt1qe61XV49I1V6ZcQHEwexQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was extremely helpful with showing us the units we were interested in and providing us with the information we needed to make a decision! Great customer service, would highly recommend using Extra Space Storage in Little River!",
"date": "2023-03-04T18:38:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Callie. We're glad Paul was extremely helpful to work with! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f89ecd6-c5a2-4e69-b3f7-7a9b9df4c194",
"author": "Mindy Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_2zGSYOG6VcR3L6eiyxUu_AYHQ8DqRNOp25jVzBXJ7rGS7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul Depee has been excellent and super helpful!! Super kind and awesome should get paid more and would highly reccomend! Thanks again!",
"date": "2023-03-02T18:23:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Mindy. Thank you for the review. We're so glad Paul could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dffd38c1-cb80-4ed7-b4b4-24bc979d980c",
"author": "Supisorn Widener",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRn-5YU_kB0PcqUYVEJEUSzeGoaEwILmq5wGAP8kso8N-7uZp8oA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff is so sweet, patient and honest for customer service, that I never seen before. Thank you Jeff for your working hard for customer to Extra Space Storage.",
"date": "2023-02-28T17:32:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Supisorn. We are glad Jeff was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2222bb21-0013-44e1-bc54-f6e2c76e5955",
"author": "Jessica Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXClTPJ-95CV6gV2-3WXZyDxlT8NBydf0vmAldfL2PH2gWUvJRe=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service was amazing. The associate serving me at the time was Miss Linda. She’s always go’s the extra mile, way above a beyond!!!!\nshe helped me find a storage unit for my items to be safe, And for me to have peace of mind.\nShe takes care of her customers and ensures everyone’s happiness as they find a storage unit that suits them. Extra space storage (little river otw to NMB )is the best place I can recommend when you’re looking for a unit!!!\nWhat a wonderful team!!!!\nI certainly am impressed with the representation and the recommendations of the team! Thank you, Miss Linda!",
"date": "2023-02-23T14:32:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Jessica! Providing renters with clean and secure facilities is our top priority. We're glad Miss Linda was able to meet your storage needs. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something!",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "5c7d6b97-3545-4ffe-b5c6-936b29282ae4",
"author": "Scott Feron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBnWad0z3TTmdGTvHZqFxfzhfIb3qjNunzEX8w7hlC3kJiRp4j=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been renting here for approximately 14 years. Today Paul assisted with a 2nd unit, the process was seemless, electronic signature etc.\nThanks Paul, it's a pleasure doing business here and with you!",
"date": "2023-02-22T23:08:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Scott! We're happy Paul was able to provide a smooth rental experience. We're always here to help with any of your storage needs at customerservice@extraspace.com.",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "62adc2f9-ecc5-4fff-8335-05cddf7d383e",
"author": "Jessica “Jess” Owens - Hawk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvuDNjZ3C47e2bknWAIq8jft2h2-C6O2-X6jTk7hHAOP_4TLSSxA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-02-22T20:11:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jess, thank you for your positive rating! Please stop by our office or call us at (843) 558-8067 if you have any questions.",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3cdda6f0-204f-405d-ae70-ab4f250f281e",
"author": "liz yarbrough",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL52gq7AgdzkHgC6qVB0eO2q8iWmOJOvMQ_fu4O9Hs0Zodp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul Depee done a amazing job on giving me all the information I needed to rent the unit. Thanks",
"date": "2023-02-22T16:00:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Phillip. Thank you for the review. We're so glad Paul could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8597c144-4027-43b2-8f8e-26832ecc2f88",
"author": "Erica Steinkamp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVlcjweazDdlycyVEOFdfbUFtJfMKl9hbesfqCRDDoYp73TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was super helpful and made sure I knew how to use the storage lock. I HIGHLY recommend Extra Space Storage.",
"date": "2023-02-13T17:38:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Erica! We're so happy to hear we have Paul earned us your recommendation! Let us know if you have questions at 888-storage.",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8b3ea988-704d-49d0-bd00-4f5e7d3131cb",
"author": "Tyshaunda Moody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrSuZktJyZ9-LJdG2XFqTDoURIQU7ZVpjv4hpXpeYxc5P3KQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-11T21:34:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Tyshaunda! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0afefd39-256a-4af7-b400-79a9140774d6",
"author": "Lakeeysha Shanell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJ4k-GZctyvNxIsvQ2bMf_jXCI60zPzxaX7k-bv9-HyEa93HTIwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff here is very friendly. Jeff he's so kool, the kind of person that kind make a person who's having a bad day joyful again. I will recommend this storage facility to everyone in need. Thanks for making my day with positive energy .",
"date": "2023-02-08T19:41:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Keeysha! We're so happy to hear Jeff earned us your recommendation! We're here to help at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2e32093b-5cbf-4ad5-9aae-f816c53fa7b9",
"author": "katie brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCFWqH58ybccWZhyzjCebtafh4iPm7C9i4B_UbHRcYBumQCQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Linda was very polite and friendly she explained everything to me. The storage unit was very clean.",
"date": "2023-02-05T01:10:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Katie. We're glad Linda has been friendly, polite, and great at keeping our property clean! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "49bc2857-6980-4a58-b86b-02db73d1f8e4",
"author": "Terry White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKizFfo0_d99szaOFUOd5jdrNxl5mgekycKKoDHz_qBnH1byQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-31T19:54:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Terry! We are grateful for customers like you. ",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c7e1f90-e64f-4d37-9c4c-e5d2a1721ffa",
"author": "Thomas Cassese",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnWUdP0Fcco60f1QEzC112yQkYWyvlGCneECqwkYeV2qgkwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service by Linde and Jeff. Very well maintained facilitie.",
"date": "2023-01-30T10:38:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Thomas. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c4f3310-b2bc-4372-a0ff-542347b75730",
"author": "Jack Konopa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIam1uW2IMh5vhyktF3YxlMcqOebXLg2h928G-W_S2AH8KHqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place with great staff at a good value!",
"date": "2023-01-28T15:42:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jack, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (843) 558-8067 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5b08352f-d256-48be-8a49-4dcc5721ca07",
"author": "Tracey Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuzQ-8jZm7UbXoFParG2nEtfImzrtiOepS5zYJ3YJNArCRVu2uYQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Met w/Paul to rent a storage unit! Very Nice & Knowledgeable! I am now a customer!!",
"date": "2023-01-26T18:20:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tracey. We're thrilled you had a positive experience with Paul at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3fa4b1ac-be60-4cbe-9aea-2ec0ca054e7e",
"author": "Todd Koehler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEENCcj0yRPSROIHV_QA2wZ4Y6T8U382QCzILduYTgVtNpBEU-gA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Paul, was personable and professional. Would highly recommend.",
"date": "2023-01-26T17:12:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Todd. Thank you for the review. We're so glad Paul could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dad8f2ef-a744-4c4e-a3dd-a2f2236becd4",
"author": "Denise Osborne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWw-m-aeWHk2w3XtOiSLcSbiZe34duQxTND7UdGkiRQoVde13uu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy to get exactly what we needed for a quick move/sell of house. Linda was top notch in finding us what we needed in a matter of minutes. Great service!",
"date": "2023-01-25T00:51:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Denise. We're glad Linda was able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.
",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82e5d89d-58cb-4f4f-857f-c2210a2d6bc4",
"author": "Hany Gaied",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKFCHcPcdLsno5smgoUJvSIEwLCg65bQw-4Yoh1JuJ7Hw5mg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-19T22:56:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your rating Hany! We work hard to keep our facility in tip-top shape for our customers. ",
"replyDate": "2023-07-10T00:43:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5422328-ce0e-4416-bebd-f0ff3f06434b",
"author": "lea jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdLFvSFtc4k9JT6yGG3iaqMtatb-tgDEBFmmg1dL6XjuoBSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was great! Helped me with all my needs! Very nice guy!",
"date": "2023-01-19T21:46:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Lea. Thank you for the review. We're so glad Paul could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6736a6e6-a5da-4dec-bd49-fab9e38d63ed",
"author": "jabrasha McCray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeNUm0J9ccSzGUrunr_u7HTaPn8WoNenfF0262KN7ToESjvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was great, he answered all of our questions and was patient with us. Great place to rent from.",
"date": "2023-01-14T21:42:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Jabrasha! We work hard to meet the expectations of our customers, and we're happy to hear Paul hit the mark for you! Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae7d5d24-4252-4101-aa3e-355701d99e9a",
"author": "rodney burnette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYeBFx8sKL-REuz9zR3uzrrod2FBukrzeF1qZEfZ0KrQtS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Paul was very good explaining payment information and unit",
"date": "2023-01-14T21:39:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rodney! Thank you so much for the positive review. It's great to know Paul could help! If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility! ",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "21d7c9cf-3c87-4658-a081-5c99bfe093ee",
"author": "Dana Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV79lTlOTeTLDiZ-1gJjbGvg8szsln_z_1fzQKQds6CREXNddq1=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-14T01:05:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Dana! Call us at (843) 558-8067 if you have any questions or need assistance with your rental. ",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "90c79d82-0552-44cf-a707-608f7ab08cf4",
"author": "Kim Geddis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUq3587mS_LqIiLlsyGwIkTAIEks0_WjZNXJFX92biflLJCJ7U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Experience, seamless process to obtain my storage unit. The grounds are spotless and the staff is excellent to work with. I personally worked with Linda. She was extremely knowledgeable and helpful and was able to get me a unit very quickly. Would highly recommend this facility!!",
"date": "2023-01-09T20:19:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kim. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Linda! Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ee413aec-9904-41c0-a111-87a323156244",
"author": "Dana Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL--G3zPhgFW_jKHflxffmSx7VJOBuvGpVY9dn7e2GP5wwBtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Linda was very professional and friendly. She was a huge help in providing accurate storage at a very competitive price during the time I needed it. I would highly recommend to anyone in need of storage space.\nDana",
"date": "2023-01-06T15:37:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dana, thank you for recommending us. We're glad Linda was very professional, friendly, and was a huge help in providing accurate storage at a very competitive price. Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2634da76-1e18-454e-8905-b77819e255a7",
"author": "Doug Snell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8banm42gXX1ENz3-ShRmedaXIGOzBf214aks-vnEcF_2evg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Five stars for extra space storage . Glenda & Gabe were very pleasant and helpful .\nEspecially Gabe - 6 + stars for him He Is Mr “Extra Space Storage “\nHe spoke with me when I called from Maine before I moved and also does moving on his days off so he unloaded my UPack trailer 28ft was full in to my two storage units one temp control his suggestion for special items I had !\nHelped move me out of storage to new home and also took all my trash & boxes to the dump !\nI can’t say enough about Gabe ! Extra space should make him manager or at least increase what ever he makes because without him They would not be able to compete in the storage business at least in north Myrtle Beach ! I had a lot of options checked out other storage and went with extra space because of Gabe and this was based on several phone calls from Maine . Once I meet him I knew I had made the right choice !\nHe’s in my speed dial always there to help with whatever you need .\nMany thanks Gabe you make moving much less stressful!\nDoug Snell",
"date": "2023-01-03T15:33:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Doug. We are glad Glenda and Gave were able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aeb1039e-a934-411e-bd16-9e4680ab9ee5",
"author": "Dana Fuller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNcIZGGeRwgUhBZ99GJNPdOj3nJMuISKvVKKiJYJOHHAsHvA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Linda was very friendly and helpful. Facility very clean and looks safe.",
"date": "2022-12-31T17:08:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dana, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Linda! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security while keeping our facilities clean and organized! Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7be0ef33-86a7-400f-b9b6-330e26aabb87",
"author": "Perry Payne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnheOtPIBfYVMKWbnCvmeqtyU9Rq5om0fyBYayP51C3Bo230I=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very well run, secure facility. Linda was super helpful getting me set up with my unit and later when I needed a space for my truck while traveling. Very nice, helpful staff at the Little River location.",
"date": "2022-12-21T02:29:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "84bc09aa-93dd-4cdf-a843-2a17d3015a9e",
"author": "Jon Rhodes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0Q7SjtXMacRmfwfooeZ-4JCvTNc0nxPJ9P5diGd0t51HcKd8N=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jeff was great! He made the process of renting our storage unit effortless.",
"date": "2022-12-19T17:21:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "97e6e71e-4f4b-4b2a-89a9-2a98679cda0c",
"author": "Lee Haynos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnEsdD2FzwBtJQWypvuRGGwR2jLQk0nfMN1G54pTe4jAmqCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Professional staff and clean storage unit",
"date": "2022-12-14T19:14:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lee, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (843) 558-8067 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "78d7a46d-f35b-4b19-934d-1b015c2214a1",
"author": "julian suckoo-segree",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnqFcOu0t4RSLcPY60xoEjmdT1Yrdx56PCUoOHYlzQrHXt-ALMMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff was very friendly and helpful, he's the best. Very thankful for him👍🙂",
"date": "2022-12-13T19:13:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Julian. Thank you for the review. We're so glad Jeff could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "da694846-4365-4cf1-901c-3ef83b873e4f",
"author": "Melisa Winters",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFs5rFNvsSONjtoDUbsn4k7YMZrLIbeG5XS1poTYkIXEgS-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff was absolutely amazing to work with. Quick, responsive and considerate. Jeff is always a gem to work with. This is my 3rd unit.",
"date": "2022-12-12T14:50:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Melisa. Thank you for the review. We're so glad Jeff could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3613d864-6a67-4866-a6bc-7c6a1957f047",
"author": "Cecilia Menard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNs1kuig2mzYly-Nq1yIQBsPOJYlg0UjiQ7lzUglkd__w5EQM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly and helpful- I got there last minute on Friday before closing and the mgr lady (forgot her name sorry) was extremely kind and understanding of my plight even though I made her day longer",
"date": "2022-12-04T04:46:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cecilia, thank you for your review. We're glad our team was super friendly, helpful, and extremely kind. Stop by our office if you need anything in the future! ",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "01e653fc-93b1-45a5-a183-a5e6b835d836",
"author": "Tammy Monk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV696oBlVEwUXp9IeJ2sDeIxLsgkmCj0v3eXGbEtx2PEiNz0kw1=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-11-17T21:52:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a positive rating, Tammy! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f57149be-2fb6-4f41-81e0-810830642527",
"author": "Gary Mancuso",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDkqXl3rI8LhXeY3B7On-3eSurBr0J_TXlinYc9i6ciyh57xUE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always professional",
"date": "2022-11-14T13:40:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Gary. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6c3ad18f-5371-46a2-b05a-fdc2853aa849",
"author": "Annette Solis Beltran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzg_ods1xiN7ElC3uSk3niRLZKWtWPPeezLVbM1N8QlT4Y9o49=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to keep your things secured . Friendly staff .",
"date": "2022-11-10T19:49:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Annettebeltran!Thank you so much for the positive review. We are happy to know you feel good about storing with us. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility! ",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "908951d6-7131-4744-814c-402da139b10c",
"author": "Mack Kagle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQB-REnx42T8szYEOt7THxNwSOgPcP52HzgmITYvqxMLXXeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "extremely friendly and helpful",
"date": "2022-11-04T17:29:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Mack! We work hard to provide our customers with helpful and friendly staff so we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a67a293c-79d2-4d76-9be2-8aebbcb18f84",
"author": "Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdS8p8VbHEza7rJg8CBcvBYHLAzJuWpwMbdarGOMTqxSasxIycRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "They've been very helpful with me looking at all my items and figuring out which sizes correct for me. When I moved I got a larger one because I didn't know how much space I needed and they were very accommodating switching to a smaller unit. I would highly recommend them. The staff is great.",
"date": "2022-11-03T19:16:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Taylor! We pride ourselves on having a helpful, accommodating staff and are so happy they were able to assist you! Thanks for recommending Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. ",
"replyDate": "2023-07-10T00:43:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8d174d80-a82c-4275-8609-18520b74e8aa",
"author": "Keith Guido",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlCBs_i3uc4zsayhkqduBc2t6evUAqbarStuHiE4w_VvmJbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone was super nice and very helpful, I appreciate the time going through the options and pricing.",
"date": "2022-11-03T16:09:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Keith, thank you for your review. We're glad our team was super nice and very helpful. Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "78e08517-26df-4b68-b96f-b4ea40634aff",
"author": "Ronda “Ponda”",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUk0zVyGPCmqGOHoW1SVB-FVecXdIkk4u0n4jBhbipTADBqM4iXjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are definitely a great place to rent storage units from!!! Not the best price but all the staff is very friendly n out going!!! They even helped me with figuring out tie downs for the truck!!! Much thanks highly recommend!!!",
"date": "2022-10-29T21:28:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for recommending us, Ronda. We're committed to being your go-to stop for all your local storage needs! We are so happy you are satisfied with your rental rate! We're glad our team is very friendly and outgoing! Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "245fdbe8-111f-4a83-a680-18fb36fbee45",
"author": "Andrew Szmit",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdnCoYgfxaIJEw5lcMrbqbhKH2sN1JqGbQSTD3Cbd9VnfoMrug=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I'll tell you what. This is a great storage facility. I am very comfortable here. The people behind the scenes, namely Linda, and the man behind the desk, and we didn't meet Glenda..... They were very informative and open. Linda made me and my deaf friend Mike very comfortable and happy.\nI left there today knowing exactly how the pricing works and being very comfortable with it. Everyone would gripe to some extent about high prices. That's with everything, not just storage. The difference here is, I'm very comfortable with the value. The value I'm getting here is security, cleanliness, I just know my stuff is good here.\nI only met Linda for 5 minutes and I knew I liked her. Great woman. Great manager or whatever position she is. She handled our situation, Mike's situation, very professionally. So yes, if you're going to store things you're going to want to know they're secure and that you're not getting ripped off. Well, in my opinion this place is just what I want for a storage facility or unit.\nOne last thing about pricing and value.... However we feel about the price we pay to store our things.... We should all be grateful that this company and all companies make profit. They must make money. Everyone thinks they must be pulling in millions of dollars but just isn't that way. And if it is, we should congratulate their business model. Their business model earns the value and the price and therefore capitalism works.\nIf this place isn't booked already, it should be. This would be my impression of a small local business I want to support over others. 🙏🙏🤙🏄🦈",
"date": "2022-10-19T01:08:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage! Our team really appreciates this thoughtful review, Andrew! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mike and Glenda. Our team is here to make sure you have a great experience while storing with us. Let us know if we can do anything else for you by emailing us at customerservice@extraspace.com or calling at 888-storage!",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f0fa0882-cbdb-4d7a-84c8-2b306d1df121",
"author": "Ann Chaney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_om7dt53TIjKnudnmizOeIStdZDhd8Ciybh207iKVaLWZAXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My inside space is very clean. They also provide a transfer Dolly to use when transferring boxes etc.",
"date": "2022-10-17T23:11:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ann, thank you for your review! We're so happy to hear that your experience with Dolly and the cleanliness of the facility has been positive! If you have any questions, let us know at 888-storage.",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b9278bd2-7279-4800-b5a3-c9eea92f28c1",
"author": "Jennifer Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZV83yhL32VBfnvr5zRY9r-tgrQk0AI0WJKbs6MWep_IVE8Ms=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, affordable and great location . Linda helped me pick the right size and had it all set up quickly .",
"date": "2022-10-17T21:46:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jennifer, thank you for your review! We're so happy to hear that your experience with Linda and the cleanliness of the facility has been positive! If you have any questions, let us know at 888-storage.",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "fe630e4e-222e-42ca-8f9e-0193fda5d3f4",
"author": "Beverly nunn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIUeGTo0VY_FAweMSgHooTY8NotcEObM-njqShxhWB9-IDJCa6=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Attendants in office and grounds to answer questions. Units clean. Rented 3 different units during the years there. Gradually downsized.",
"date": "2022-10-16T23:39:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Beverly, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you have any questions, let us know at 888-storage.",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5cd43621-66d9-4b98-9e31-e4611aea6e30",
"author": "Screen Enclosures",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqDUXrP8ftHtcpK9YHVhcy4iqd2klCYS334FHzZzyCsDp2Hp4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff was excellent and made the sign-up procedure quick and easy. Looking forward to moving to the beach.",
"date": "2022-10-11T21:40:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Screen. Thank you for the review. We're so glad Jeff could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53b7fa83-6341-4c2c-94d3-43fe99ed5d23",
"author": "Susan Horchler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVl0FDtk7OPuGrovQ7KhNjtU_G4az654zI-M3dGGoORBOVs2jA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-08T20:55:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Susan, thank you for your positive rating! Please stop by our office or call us at (843) 558-8067 if you have any questions.",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f999612-f56d-4c30-9eae-1ea7860e247f",
"author": "Bill Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKr1epGPe5LCnO8yG7oSZhzRuqNeBHU5F3MZZP_pFL9_2Bz8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you very much for your help with renting the unit. You are different than most…. On a good way! Thank you!",
"date": "2022-10-06T17:44:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bill!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility!",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62048d9e-7358-414a-9cff-ff9311e8a9c3",
"author": "Martha Beasley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQPV_VrDqt6FmvTAbITHqQKIodknQWjPF_AWo9zuCOMYqHUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff was absolutely awesome! So helpful and ver efficient. He was pleasure to work with to secure a storage.",
"date": "2022-10-03T21:49:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Martha, we are so happy to hear that Jeff could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! As always, we are here to help at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "652d1509-1fdb-47bb-9d1b-7c30684a7a5e",
"author": "Valerie Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJi719g9ufyVoBckBZ9ip1ukam3RJrfP-By1kc4rsvj_ceHiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just today rented another unit from Extra Space Storage. I received such good service from them especially Jeff. He was very professional and pleasant. Dealing with him was a pleasure. I would certainly recommend them to anyone who may need a storage unit. Thanks again 😊",
"date": "2022-10-03T19:06:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Valerie! We're so happy to hear Jeff was able to make your rental process hassle free! Give us a call at (843) 558-8067 if you need any future assistance. We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9151ebc6-57d7-4675-8aad-66f0d3e72c58",
"author": "Darth Vader",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjelnoB7I3LP0SOrWKQweZ0dRPrWOBE_lp2aeiFsfiqpC3Ug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a unit online and it was quick and easy. The office workers are awesome and friendly. I made an excellent choice!!!!",
"date": "2022-10-03T16:36:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Darth! We're happy we were able to provide a smooth rental experience. We think our team is great too! Don't hesitate to contact us at 888-storage if you need anything!",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d1207412-d682-41ee-94f6-5dce786b101d",
"author": "Lori Howe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIzmapoCuBTmZ8BfFj0ISISlOVISrsOZ6k1YFDAwgLLL3VTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very friendly and helpful with the process of obtaining a storage space.",
"date": "2022-09-24T11:47:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Lori. We're glad John was friendly and able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "78166fae-709d-4536-af48-0076710ad36c",
"author": "Kathy Belk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK74pZK_C0J1ngO9CEJd-Zf_dcv8qzjxrC2z2kiSV8M8i133w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I live in another state, and I didn't have to worry about my things getting damaged. The storage buildings are very sturdy, with no water leaks. Glenda, in the office is so nice.",
"date": "2022-09-19T19:01:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thanks for the great review Kathy! We are so glad you had a positive experience with Glenda. If you ever need any help feel free to stop by or call us at (843) 558-8067.",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "624486c3-223f-46f1-8c0d-a5e366b2a0f6",
"author": "Les Light",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7Td_2ftpNwyRBrZHN-BAqyd8TEq3eO6RnOk0ZpOKqBEvnlKXz=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "The rent is a little pricey but the staff was very helpful & friendly and the units look very clean, dry and maintained.",
"date": "2022-09-18T00:31:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ibrahim, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If you have any questions, let us know at 888-storage.",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b8e37551-b1cc-4cb0-a395-6414f29be84a",
"author": "ed lamontagne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIf5Yl6m8MtK0_jIHa2knKv_jCe3_bCtvuXFGQR3QVkm_jPiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-16T21:38:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Ed! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "546011c4-5a70-44a4-b3cf-9d27a11927ea",
"author": "Hasmik !",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaQuN9atVh3kvI2oFjPbmkDqZvITnechValdKwdOYCPB1cuJZ4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Space Storage in Little River is amazing. Clean and safe environment. Office administrator Linda was so welcomed, nice and patient with us answering to all our questions and showing us as many units as we wanted. I would definitely recommend everyone to this location. Thank you Linda!",
"date": "2022-09-15T03:16:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Hasmik! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Let us know if we can do anything else to help. You can email us at customerserivce@extraspace.com, call us at 888-storage, or stop by the office!",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "9aecd5a6-15e4-4c6a-bbd8-f96ebac3c873",
"author": "Lisa Gerring",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-EzxExqKqgcVxhlM8CpsCKJZZhwi2H5g0dwx_LAmG_j1YEiSyWQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff and customer service.\nThe price? A little expensive for not being climate controlled and when we moved out of our unit we noticed there was a rodent issue. We had to throw away some items, including a tv because the cord was chewed through and it was ruined.",
"date": "2022-09-13T02:52:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Lisa! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "809c708d-0780-404f-9cea-5b3c128f89cc",
"author": "Tony Lucero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD6qTPS_NiohB13UmxFagkGXRMJl2k4j23MvQ2yUrM02FSFHE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "People are professional and caring",
"date": "2022-09-12T17:18:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tony, thank you! Customer service is our number one priority. Reach out if we can assist you.",
"replyDate": "2023-07-10T00:44:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "39b460df-67b8-4e3b-b903-e45396ce17ea",
"author": "Charles Piccione",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqDhk0RaJsEHE1DMEu13EnMulzsb4yTLjlxohHYKDaSmym6g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Linda was amazing!!! Couldn't decide what I wanted & Linda was so patient and kind very nice woman an asset to the company... storage space was clean n ready. Thank you for all your kindness Linda",
"date": "2022-09-12T16:50:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Linda is great too! Thanks for the positive review, Charles. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don’t hesitate to stop by the office if you need anything.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "49abf517-dc9f-4dea-b0fa-97ea9293438e",
"author": "Lisa Hardiman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR6u9h7pbonVU9qorkIrzIgdO7G6R673VHLPRA7irsiiXMkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-12T01:51:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Lisa! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "75f4b14e-7a53-4236-a716-4f9cad5cc80e",
"author": "Stuart Crawford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVU29HVfty9XdG43anMWDsptmfANNQe-pIU2K3NCkzZWbAS7Xz5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We have a small storage unit to store items during our transition from full time RVers to owning a home once again. The staff took immediate care of all of my needs.",
"date": "2022-09-08T01:57:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Stuart. We're thrilled you had a positive experience at Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental!",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "01ff0eb4-1456-4151-9677-c127de8b3baa",
"author": "Jamie Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAK2rksrcPxkFv1L4aN2dDSL1XZVTNw5C2UUnBmvr0g-yILg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Excellent customer service but I’ve had my unit for over a year and the rate has MORE than doubled since is why I did not give them 5 stars",
"date": "2022-09-02T01:02:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Jamie. Thank you so much for being a loyal customer, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (843) 558-8067.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "88d58f17-e56f-4074-8266-e0b998ac20b6",
"author": "Beverly Jorgensen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMfhGGhSc4P5Niir8u-6bIcPJIK_r1I3O35tz6X4MEa3H5NaiMww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff and Glenda at Extra Space Storage in Little River went above and beyond to help us with our storage needs when we moved and realized we quickly needed another storage unit. Love doing business with this company and appreciate the friendly service.",
"date": "2022-08-31T18:29:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Beverly! We work hard to meet the expectations of our customers, and we're happy to hear Jeff and Glenda hit the mark for you! Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "bd3489ea-0d36-4e0c-bf6d-db7009c144e4",
"author": "Erwin Kane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVf6eXx71rcWDjWh2MKzTL-SwrhOZ_KBcL72V6WxqhQ2vH3ItIP=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-08-31T16:34:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Erwin! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "03d933a0-07e4-4fba-9791-be70f7df4553",
"author": "Kadiesha Frink",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsgyMClfQZSRnpw1wYX_AgYwgCRtfe2HNftQytkQjAQjbCaGTf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Glenda provided great customer service !!!",
"date": "2022-08-30T17:34:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Kadiesha! We are glad you had a great experience with Glenda. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a757871d-3e7d-43e2-a70e-624c7aefe6c0",
"author": "Doreen Ranieri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDBrlWY7cyX0QTjVpNBR1gUPRUwyvhhDFWZRTMhEpFio8_5Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We had our furniture in storage for a year Everything stayed perfect Staff is awesome Definitely recommend",
"date": "2022-08-27T00:59:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Doreen. We're glad our team was awesome to work with! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44261224-89dd-4e54-a546-5d67e20a1972",
"author": "Jim Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKr9KfT45ZnvRQW_KxRn4UuwcuneFjgbEGxgeHQtgK_da18pQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Glenda was very pleasant and extremely helpful in taking care of my request. Office staff has always been helpful in taking care of any concern I have had.",
"date": "2022-08-24T22:28:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jim. We're glad Glenda was able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6ee899a2-36ab-48f4-b91c-ffde5c2b86c9",
"author": "Mandy Souther",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9fKv8_K200xSlOMrLq3k_4TyM70Jg0amxc-dksU7hCwgKot0=s64-c-rp-mo-br100",
"rating": 5,
"text": "I lost the key to my lock and Jeff was great he cut the lock off no problem I got a new lock everything’s great I can get in and out of my storage now thank you so much",
"date": "2022-08-22T19:11:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Jeff is great too! Thanks for the positive review, Mandy. We're glad he cut the lock off no problem. Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "e2f0f5f3-5fb7-4049-b886-8e0528d5717e",
"author": "Becky Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4KnFErMjUOBWjXyTbAhcc_s-LZVfj39fof1kgZsc3AbhkEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-12T20:58:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Becky! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1229cfac-845d-4fdf-9699-be5e7d7e3774",
"author": "hawk Uchiha",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6dj62o9hntF4JGJcIrsc81Ep9n4my1xx4bjs07GOk_9Mml_To=s64-c-rp-mo-br100",
"rating": 5,
"text": "Happy with the storage unit. Unit was very clean and Linda at the front office was very kind with us.",
"date": "2022-08-08T19:22:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hawk, thank you for your review! We're so happy to hear that your experience with Linda and the cleanliness of the facility has been positive! Stop by our office if you need anything in the future.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1f204e7c-22af-434d-aeb9-c7df7f282ad4",
"author": "Eri Parlin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWrIsDgsaPkWqnty-jDD1JGT15tRncHtNK2uv6EMPrBqCf5svh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-08-06T13:35:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Eri! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (843) 558-8067 if you ever need anything.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "08338511-eee7-472a-9908-9f8739261a7a",
"author": "Donna Boose",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6pSyM3RsiqSD7eJtv1kyWBj3_dmFIDYLmUpZ7Gbf1SdEm=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented a unit from the Little River location. I started at the one at HWY 17 and realized it was too small so I moved over the the one on Sea Mountain HWY. Jeff was incredibly helpful!!",
"date": "2022-08-02T17:54:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Donna. We're glad Jeff was able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ee78628a-f966-4a59-b644-48eb59639527",
"author": "The Choice Is Yours",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwHxZkizTV1eHJ-lJDXbSNjb3HuzcQ9KZskwE-ZFRA7CafkzHm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff was very knowledgeable and courteous. Professional and fast. Thanks Jeff",
"date": "2022-08-01T19:39:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi The Choice Is, thank you for your review. We're glad Jeff was very knowledgeable and courteous and professional. Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "70008490-8b8b-4fea-9d92-3ac38c7a8111",
"author": "Tammie Burton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKk5zAt61ymDfPwehsCS7XltEQ3Rto-X0XsYSeDz6pxrHxyPA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I went in the office to make my monthly payments this morning. Glenda processed them very quickly. We struck a conversation about security with Jeff; they check all units everyday. I was having trouble with one of my new locks and they easily replaced it. Glenda and Jeff were very professional, helpful and knowledgeable. I feel my units are safe and Genda and Jeff are great assets to Extra Space Storage. I highly recommend Extra Space Storage.",
"date": "2022-08-01T16:57:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tammie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Glenda and Jeff! We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "fd4190de-9b39-4a79-b767-8419c2d7b008",
"author": "Jeff Talbot",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwnMZzjbS8PD0h7YDsle9s-EtmZRJDOTtLCSfEzqtLRYVTcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff at little river facility helped us out tremendously. Great customer service and very friendly!",
"date": "2022-08-01T15:49:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeff, thank you for your review. We're glad Jeff helped you out tremendously, has great customer service, and is very friendly! Don’t hesitate to stop by the office if you need anything.",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8e51c216-3221-44af-b87a-9565f66fb232",
"author": "Jennifer Holtzapple",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYqxuVeDpqK7sXem4UdbQwxEU5yZHQxdba-YqCc4pbO0B2Qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Linda and Glenda are excellent in customer service!! Always kind, patient and accommodating.",
"date": "2022-07-29T16:31:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Jennifer! We pride ourselves on having a friendly, accommodating staff and are so happy Linda and Glenda were able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!",
"replyDate": "2023-07-10T00:44:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f8c1d6b-1652-4d7c-90ee-0bebb52152c6",
"author": "Tracie Kerns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4Ln2OEtftkP_0LuN9CNOfz8FJEBOWAYVSXDBrggqBn0mSMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff was great Really friend and business.",
"date": "2022-07-26T20:18:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Tracie. We're thrilled to know Jeff was friendly and professional! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2023-07-10T00:44:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "740a68f3-f0df-4e83-8863-c8288105280f",
"author": "matt milam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwWgvfPlSk5xf3V4O-QOe6ikzo_KYgf-qK9YfDzG1MeIbdY8ca=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-23T12:49:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Matt, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2023-07-10T00:44:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c4782064-77d6-4958-9186-446eb11a3ede",
"author": "Ashley Crowl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLf4DbDQ3usdleB5EMzb9a_gy5eem8-rHU8shCwfgHJezD7Cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff was absolutely amazing! He was friendly, personable, and knowledgeable. Will highly recommend Jeff at ExtraSpaceStorage to all friends/family in need of a storage unit",
"date": "2022-07-19T16:34:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Ashley. Thank you for the 5-star review! We're so happy Jeff was friendly, personable, and knowledgeable! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.",
"replyDate": "2023-07-10T00:44:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d2c69ef6-4973-4ab7-8bd7-8d952dc2fbdf",
"author": "Maris Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRtG2KY_j00YbUv9MtHRvs84qUnB1meWGomRSszp0lqY4rl-c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Eric was very helpful setting up the unit for me, he answered my questions and explained anything I needed help understanding.",
"date": "2022-07-12T16:26:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Maris. We're glad Eric was informative and helpful! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2023-07-10T00:44:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "32cd1bf0-0db3-4c75-9f2a-8f5040b0eb16",
"author": "Laura Harrison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGbW4VGtP20_xd8XyjD67qjHIf98qGaVOpNdg5RAz-aekeHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Linda was incredible she is a wonderful employee !!",
"date": "2022-07-04T14:29:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Laura. Thank you for the 5-star review! We're so happy Linda could help. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a29d81e-d290-414a-8554-3ee1cf5c107b",
"author": "Timothy Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfnPsnaeix0Rk3OEDtiKxNz4gJr7DZGTfliZelAYmIafDBxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-02T16:55:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Timothy. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4dba1b4-6070-4708-9772-91e9ccedfc6c",
"author": "Steve Desilva",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1JyaROMhPgPgoRyRcWHDEXEj3f8wbua2wzDSsSrYMao7MpTsW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great\nNice, polite best experience",
"date": "2022-07-01T20:29:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Steve ! Thanks for the positive review, it means a lot to our team. Please call (843) 558-8067 if you have any questions about your rental.",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "748044f4-d01a-4559-a2fc-d80f4f4cea01",
"author": "Nathalie Guerra",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuFlWfJEc3fA9ZK3txnRjFyMc-wLaPjVJHeueAXchEXqhHhwhSZQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-06-30T21:19:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Nathalie. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "666dabe0-3ab3-4a09-86a9-8f13e6f65aee",
"author": "JAMES CINNAMON",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJrsx44ulZNhlZSEyhYrDVf62JLo_yR2l8-jNIBGgJ5CoG0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Linda was great! She found the correct size unit I needed and everything was handled quickly and very easy.\nThanks Linda.",
"date": "2022-06-29T15:35:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Linda is great too! Thanks for the positive review, James. We're glad she found the correct size unit you needed. Stop by our office if you need assistance or have any questions",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b182706-69ff-4472-8110-11367be4de82",
"author": "Rodger Harrison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZHUJ-CRttf8qn5ww3itPpvcUWAHr2y6f8-QJHxltuLiIjjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-28T18:29:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Rodger! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "52d32cd3-d489-43cc-bf59-d6608dad8337",
"author": "Cathie Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZPKg8BAtYSBiptkulWv2Qbra1utXXsIAotll_x4hzpkzjLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-18T16:10:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Cathie. Call us at (843) 558-8067 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "facfb32d-f3fb-4b02-8a65-fe2b580869a0",
"author": "C Latham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTwhh4KErxJxxb6iDawN9O3iro_bnGnKIK6jMCVR4TLbJZkpJh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Had to rent a storage space very quickly within 30 minutes Glenda at extra space storage in Little River got it taken care of. Showed me the unit, was very thorough and explaining all the details. Didn't even take me 30 minutes in the office to get a storage unit. Glenda was great smiling face, understanding, great personality a pleasure to come in and see. Also they have the best deal around the area that I needed. I recommend extra space storage to anyone that is looking for a nice safe place to store your things around little River and North Myrtle Beach.",
"date": "2022-06-18T13:54:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words. We really appreciate you taking the time to share the experience you had at Extra Space Storage with us, C! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Glenda! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "4bb01e94-29c2-4779-a508-0d882aff881a",
"author": "Jon Daniel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBDhtbl-6IwQo8vQK0hd5V5WqvREsETZQcoV4D-msCDj8xAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "great customer service\nunits were clean and easy to access\noffice has everything you need to move in",
"date": "2022-06-17T16:51:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Jon! Providing renters with clean and easy-to-access facilities with great customer service is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything.",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "3da4b841-f4a3-4c7e-b60b-3cdabdf33d13",
"author": "Paul Crowder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_9-L7MViE_erIH2gKxaXCJ4sQ8IpHFnI6nz-yQwgzJE78QKfK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I've been very happy with service I get from them and mr Jeff really nice guy allways willing to help you like everyone there Keep up the good work guys and gals. Thanks to the Big Boss for the gator raid",
"date": "2022-06-16T16:54:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Paul! We work hard to meet the expectations of our customers, and we're happy to hear Jeff hit the mark for you! Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "045dd5d0-03c4-4992-a8d2-762bdf6593e3",
"author": "Ann Cusick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVPfPR_Ofosb60IM3WEK-rnK9U0vGoP0t5DVOJZI_LSnDP2_mzoQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Gabe was awesome in helping me to get the storage space I needed. He was very friendly and efficient. This is the second time I have used this facility. The buildings and units are very clean. I got a climate controlled unit and it is actually cool inside.\nThank you Gabe!",
"date": "2022-06-16T16:05:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ann, thank you for your review! We're so happy to hear that your experience with Gabe and the cleanliness of the facility has been positive! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3905ccfa-6b85-44c9-9740-102cc8ba429a",
"author": "alex schaefer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWDKjgObku0-DAD5JKvvm8eufhqewPAdq8YDgk_aKJ_6tBkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well maintained facility, Gabe was incredibly helpful and went above and beyond to make our move-in day much easier.",
"date": "2022-06-13T21:10:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alex, thank you for your review! We're so happy to hear that your experience with Gabe and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "245fd32f-9ed8-4a3a-abcc-863e02e850f0",
"author": "Clay Bowman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYBYDgW81mnjw4HzgHgL-WkSWEy9nr6AUsdqE4icPujHYhBHCGYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented 2 units from this place it was very seamless and Linda was very professional.. highly recommend you check them out",
"date": "2022-06-13T20:37:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Clay. Thank you for the recommendation! We're so glad Linda could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50c4aa0b-7ef2-49b9-bb63-1f7171e6061e",
"author": "kulcha princess",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCMzxth83YnNfLhG4MY1x7k8B9KVU7JE-1ueSN807MHZ4JfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love doing business with this company great customer service and they were very understanding and met my needs. Linda made the process very simple and easy renting a storage. Would definitely recommend this place to anyone. Ask for Linda 😊.",
"date": "2022-06-11T23:14:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Kulcha! We're glad Linda made the process simple and easy. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4c3839bc-999a-4bc7-9343-4b6814569db9",
"author": "Angelique Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0qpshkp_ulEQFzIFzBGdXPu6nLjOXbxJAooOd1Z83Y4kFjg2W=s64-c-rp-mo-br100",
"rating": 5,
"text": "They made a very difficult time easy\nCustomer service was more than on point\nThank you again 😊",
"date": "2022-06-08T18:13:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Angelique! We understand moving can be stressful, so we strive to provide a simple and quick rental process. We're thrilled to hear we were able to provide that for you! We are always available at 888-storage to help.",
"replyDate": "2022-07-10T00:44:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "afe98880-900b-4ea4-84fd-427c289889ce",
"author": "Kayla Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdnOP1aTSFKDJKM_fB9HMlFrx8dHwB_E5inh2F9Q1MUxBP794n=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Fair prices, extremely helpful employees. I talked with Linda in the front office and she was very professional and informative. Will use again!",
"date": "2022-06-08T14:30:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kayla. We're thrilled you had a positive experience with Linda at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a2083dc0-6223-4633-9e3f-f6948b5513d0",
"author": "Ocer Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZ6BC9_yz5ARqGlsal0DhCRifan9ux5cDHUwGoEAgJUbMSpjM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful highly recommended",
"date": "2022-06-06T22:55:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Ocer! We're so happy to hear we have your recommendation! We are always available at 888-storage to help.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ceff941d-ec7a-40bf-a474-924ede6674c2",
"author": "Kevin Barlow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3l8XgwELDVfAv50mevw3ZxfzoQZjaXpd6QuK56G6VXxY83w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-04T21:04:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Kevin! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8bf3027d-b5f8-464a-a45e-db2d766329fc",
"author": "Nicole Rogulski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeY1kH-W6toESzQBpxw850ZywwdyEH-B4zMMZTaSZ8HZ6MTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great very personable always met your needs went above n beyond meeting my needs and efficient Glenda was very professional but yet treated you as family!",
"date": "2022-06-04T15:17:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nicole, Thank you for taking the time to leave your review! We pride ourselves on having a personable, professional staff, so we are thrilled to hear that you had such a positive experience renting with Glenda! Our team is here to help, as always, give us a call at 888-storage if anything comes up.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b7472e6-872e-41b2-9279-c98717f462d0",
"author": "Beth Bowen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhJB-ulM3wvMDSYX54BSFSXs02HhRANUI1Rf8cxWldsLqELgTS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome staff always helpful 👍",
"date": "2022-06-02T21:29:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Beth!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility!",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "06bef394-1b32-4770-9eb7-a8abe376fabb",
"author": "Madacyn Jett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfdePTMel1hbhJrQwr-maF3FpZE7hOVTF47Yw-5hqZVgM76Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Linda was very helpful throughout the whole process of renting a space.",
"date": "2022-05-31T20:11:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Madacyn. We're thrilled to hear Linda was able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e48ed1f5-ef18-4759-a633-cbbeb93ad16e",
"author": "Corinne McKee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiK7Vhea6awKu4dXlWab4KxetV9GoT_9-wKy_WLbdIvUhq8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff were so friendly and helpful to deal with and made renting so effortless. The units were very clean and I got a reminder via text for my monthly payment. Could not of been more effective in how their office is run. Thank you all so much!!",
"date": "2022-05-31T11:43:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Corinne! We're happy our team was friendly, helpful, and able to provide a smooth rental experience. It's wonderful to know you found our property clean. Our team is here to help, as always, give us a call at 888-storage if anything comes up.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "09d77426-8974-43fa-be49-fa6fa74be868",
"author": "Whitney Prince",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1TvjehURib2A8gFOYtO5-U22wrHNRXZ5UcBW_DP1WQujPrcc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-27T20:05:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Whitney! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (843) 558-8067 if you ever need anything.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b0d6121e-5ba4-4a67-8045-5ce4db21807a",
"author": "James Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUap8AyJ7clKvNHfILb0invhpIM5NX788E91UjokmeXayxAC598=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-05-27T16:23:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating, James . Please let us know if you have any questions about your rental.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0a81da4-deb6-406e-83b3-8b1f11fbcf6c",
"author": "Catch Me Outside",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6RlAivHxydGvjxofEIF2XLwgAMX7nnRukILv2vZkoDimNF4Z7pQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Glenda & Gabe , thank u both amazing team, great customer service and super friendly and professional, thanks for everything u guys helped with.!.!.!",
"date": "2022-05-23T00:24:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, вова вовки оружие в! We pride ourselves on having a friendly, accommodating staff and are so happy Glenda and Gabe were able to assist you! Let us know if we can do anything else to help at 888-storage.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a66259f-1b1c-4b86-9104-23a3a9f9355a",
"author": "Holly Hedgecock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjNAMb-imsslO8tIN0hBquWqvuljdGYUkFPObojT6Ptigs_5EB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility! Clean storage and wide alleys for easy access. Staff is friendly and helpful!",
"date": "2022-05-16T17:02:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Holly, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ef2b2449-25c0-416f-9fe0-905e7389c9f7",
"author": "Christopher Gerald",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPOdnQyDTtVOYzIgPArhDvqPoIY6nNcv_wpd5rmszc2ep8B1s=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everyone at this location is awesome. They really helped us out at the last minute.",
"date": "2022-05-15T21:26:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Christopher. Thank you for the 5-star review! We're so happy we could help. Feel free to reach out at any time at 888-storage.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0766b903-a4ea-4167-bab9-d03d4ce14994",
"author": "Deborah Webb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSGXyfKZf9Akdq-SYy2BrOda07g4GzXYAUHd8fm6D7abCU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Glenda went beyond and above accommodating my needs.She even stayed late to accommodate my late arrival due to bad weather! The facility is spotless. Great service and location!",
"date": "2022-05-14T14:16:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your 5-star rating, Deborah. We're glad Glenda went beyond and above accommodating your needs and stayed late to accommodate your late arrival due to bad weather! We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0c8e5a9f-377e-4734-b2b9-aec7816fccf4",
"author": "Darlene Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2oIphOOlZjHR1mvvHGP6LHNhvd_ZcMXka5t6Wx1diCeU30G83Mg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Renting the unit was the easiest thing possible. The agent was most helpful in realizing my needs for the proper\nsize & humidity level I needed.\nThen I talked to Gabe at the site & was very pleased with his knowledge & also his care to insure my every need & question was answered. You don't f\nind many people like this in the world today. I'm glad I chose Extra Storage!",
"date": "2022-05-09T13:33:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Darlene! We're happy we were able to provide a smooth rental experience. We're glad our agent was most helpful in realizing your needs for the proper size and humidity level you needed. If you ever need anything, feel free to stop by.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "30b65d7b-34b2-4632-951d-4d77805552c3",
"author": "Lindsey Colunga",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeGX6RNDscD1XPv90hyW7-m2RqyH815CqCiMVBOiJ_cVJ92Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-05T22:10:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a 5-star experience, Lindsey! If you ever need anything in the future feel free to stop by or call us at (843) 558-8067.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da0395be-d08e-488d-a0ed-dbba8c7e8e96",
"author": "Teresa UnRue",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_VG3PQsDUcXNbmFilbZgmJlXGfl_ksZ-T_EIydvBcsI3gVJo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Glenda and Linda were both awesome! Everything was clean and ready for new customers. I'm very happy with the whole process. Thanks so much!",
"date": "2022-04-29T02:39:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Teresa! We work hard to meet the expectations of our customers, and we're happy to hear Glenda and Linda hit the mark for you! Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "525f9060-c612-4252-8455-ec020c0195ef",
"author": "Pamela Ambercrombie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEhXcXJiWou0c9QBmjVT4LukAcuJRbfd7xGDV3sevKI_pODg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-27T23:54:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Pamela. We're glad we were able to assist you with your storage needs.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8bba1aa-a6ec-4e2b-a78d-12e968f8b480",
"author": "Al Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPIg_11APkVSQ-I_poZWR1p893uaQwtN7juDVJdlAytME96Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-23T20:33:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Al! We're so glad we were able to meet your storage needs.",
"replyDate": "2022-07-10T00:44:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8472877-2e0e-47f4-8dd0-adf91c35c562",
"author": "Lisa Anders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNn9JuYo9LHvkah8DZAYRLDVL0fHjLJ5XmweP1R7YYor1_2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very attentive. I did not close my unit correctly and it did not lock. I was notified the by the staff. Very friendly and pleasant office staff. Thank you.",
"date": "2022-04-22T23:39:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Lisa ! Thanks for the positive review, it means a lot to our team. Please call (843) 558-8067 if you have any questions about your rental.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "27193429-c51c-4b6c-b517-a731c6c1b310",
"author": "Steele Spivey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHZ4MmBOgpOxv_-QcZhzyh2-MAEwrgvDPYLU0Be91W4oqFavS_=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-21T20:52:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Steele, thank you for your positive rating! Please stop by our office or call us at (843) 558-8067 if you have any questions.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "751f05f9-68e1-4aec-a424-eb7a924f4391",
"author": "nina landreth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsYDdgiherqCb_yM3R1kbqRRQ1xw2swKR5D2l9Nt2M94cLAeY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Glenda was so helpful and extremely nice, even a little rain couldn’t break her kindness, I am so glad she was working the day I walked in. I would recommend anyone using this company based off Glenda’s professionalism alone.",
"date": "2022-04-21T12:28:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Nina! We're glad Glenda was so helpful and extremely nice. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28ae397e-c319-4d52-be1c-b28867a03235",
"author": "Todd Maffe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTE8fWdvlaSTC4wI537NJIoe6on8TsS_z5D43hqVAXHBzUhHzm=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great friendly staff. Easy Registration process. Fair pricing. Can’t go wrong with Extra Space Storage.",
"date": "2022-04-18T21:17:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Todd! We're happy we were able to provide a smooth rental experience. We are always available at 888-storage to help!",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "759adfe2-0069-461f-b875-ac73fb40b641",
"author": "Patrick Basham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIOVHzEaP37cJEltNz7IvI6WZnAB1rx6Lr3vMLIhOLkPCekQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-10T02:15:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a positive rating, Patrick! Your feedback means a lot to our team.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0cf19c48-9d9a-46e4-a0eb-314dd1c9ac3e",
"author": "Steven Graham Gardner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBOw99FEZ0yKOV0ogZ9fKYw_Xe_K5SotZoOvh-yezCkkztm9PU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Glinda and Linda were Very Helpful and Very Courteous! Very Thankful for our extra space storage!",
"date": "2022-04-08T19:51:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Steven Graham. We're glad Glinda and Linda were able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17d6a0df-729a-41bc-bd88-a5db55703a0e",
"author": "Randy Spahr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7toLbJK9qpElFlGPeVYflQRXz48rzDBbYiJy5N5imdijuPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was very helpful thanks to Glenda",
"date": "2022-04-08T19:22:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Randy. We're glad Glenda was able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "948ca655-40aa-49f8-81b7-e36a1a61a403",
"author": "Stephen Ostroski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIf55MydDCUQS6Bda71mk_BBpPaeplfEg-cjKwgaCATE1Y0jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff was very helpful and answered all my questions and got me into the write units for me",
"date": "2022-04-08T02:01:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great review, Stephen! We're glad Jeff was very helpful and answered all your questions. Please call us at (843) 558-8067 if you have any questions!",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4cc33a1c-d1c2-47a1-912b-b4ec9ff38b27",
"author": "Mark Chilton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnW6n-GlDCVF0P-hxDtiGRfSlpS05e5gzTTc1hk01TjYCdHslp=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-07T17:49:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Mark! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee978c27-1d0c-48bf-9a70-06430eaba173",
"author": "Kristen Boulter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVi4lifmgm9gI7Q2ynaLZLIpBtgxb7OZ2Fj-ZuGByKf5RcLYRMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve used Extra Space Storage on two separate occasions and the staff (in particular- Linda) was professional and helpful. The facility was clean and well maintained. I would highly recommend anyone needing to rent storage space to use Extra Space Storage!",
"date": "2022-04-06T20:54:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kristen, thank you for recommending us. We're glad our team was professional and helpful. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Don’t hesitate to reach out if you need anything at 888-STORAGE.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8c77eea1-f510-4fff-b3af-cdb2185455a9",
"author": "Michael Risner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-jDVlPQ9UUixeBJRWe1QsByVfudMVVHFF_uSQpiQp-X6VOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-05T01:10:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a rating, Michael. We are always looking for ways to improve so your feedback is important to us. Please call us at 888-storage to provide more information from your experience.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a89aac65-e9cd-4eb8-9519-17e2546cdce3",
"author": "Sharon Henderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOhL0eTXKGD1xoI1N2Ksq1aD0Q59S9qaEYpi3wy9PiG587qg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff was extremely helpful and very efficient. He is a great asset for this business!",
"date": "2022-04-04T19:34:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Sharon. Thank you for the review. We're so glad Jeff could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "18f6a3c0-f7a9-4ce6-a890-80672af77e5f",
"author": "Pat Napolitano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV62fy6Nnti-mGCkr0AWf6-GC47UCn7aXfBKUOgZF6HhAW3CGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Linda was friendly, professional and efficient. Made an unpleasant task painless. I would definitely refer your business with others.",
"date": "2022-04-02T20:14:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Pat. We're glad to hear Linda was friendly, professional, efficient, and able to make your rental process painless! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8905ce49-b934-4886-b924-e4875fb80d29",
"author": "Patsy Woodard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBvjQn58KpdFd38TPNrXDbsj1gec-TFvjvzc-rZVaXJPnyTWug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff was very helpful today. I was on the verge of having to move my belongings from this location to a different storage facility and within an hour he found a solution to my unhappiness and saved me from having to move. He listened, understood and reacted positively.",
"date": "2022-04-02T00:23:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Patsy! We work hard to meet the expectations of our customers, and we're happy to hear Jeff hit the mark for you! Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b320209c-c40e-46bc-b576-7e22e5db797a",
"author": "Tim Denny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLosm44OPh73hzhYk6cGQzbqQbSwpoPY5TawQAnWDCWWuJFCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-31T15:01:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tim. Your rating means so much to us!",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e6b1cca0-f9ae-48a3-8f24-cad7f03f52e2",
"author": "Ed Prince",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWipt31vlxm7oocpVDeX1PSu4VEIjHyedMl089woNG1EbomfIOd=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-25T20:53:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Ed! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "50e50902-d1ed-4bd6-b497-0043478cec74",
"author": "Malibu Moon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIp9RePkJc2hV2acVtdonCCEaDVZQZHkEIrH_1GuD6fk1fs1w=s64-c-rp-mo-br100",
"rating": 4,
"text": "Easy rental process. Linda was very helpful in getting me set up. Haven't moved in yet so gave 4 stars.",
"date": "2022-03-25T18:25:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Malibu. We're glad Linda was able to help make your rental process easy! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "de8b6d93-010d-4ab7-9884-684ebaddeead",
"author": "Roger Ellis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtbKVt1LoC2M-ihC20RRGmaC0jmwbit4HQ7qeF6Lj9ap9O0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant staff , very clean . Can't say enough about Gabe . Works the grounds and office . When making his rounds , he always ask if i need help with any loading or unloading . Above and beyond the call of duty",
"date": "2022-03-24T17:01:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Roger, thank you for your review! We're so happy to hear that your experience with Gabe and the cleanliness of the facility has been positive! We are always here to help with any other storage needs at 888-storage.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c39568f7-91f9-4aaa-a789-65d2a0ea1c26",
"author": "Darcie Glam",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQwgL0GU0CsI3zHJP56lbwrqYl7ViwB7Ci1aVzyxdo7aDn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kathy has been so great! She made everything really easy. Kathy had to switch my lease over to my sister because she is local and she was very pleasant to deal with.",
"date": "2022-03-17T20:39:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Darcie! We're so happy to hear Kathy was able to make your process easy! Give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2022-07-10T00:44:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e3431dd9-f9d9-4ae3-a612-93aee742f1cf",
"author": "Ron M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjsGnxKG7Zy0v6B_6DeUr26uA1b2kHeBx92ffQbZ6aJkRk_A=s64-c-rp-mo-br100",
"rating": 4,
"text": "Booked unit on line and they followed up next day to see if I had any questions. I decided to stop in later and finish up rental, quick and easy, great customer service. Thanks",
"date": "2022-03-16T01:40:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is greatly appreciated, Ron. We are happy to hear our team was helpful with your rental process and able to make it quick and easy for you. Please give us a call at 888-storage if anything comes up!",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a996128-858a-4fb6-a13d-fa7557e4556c",
"author": "Maureen Slack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-5bkiuTE6hUewg_J89HK2vbkTeVOnfjBovUUwEbnEfeGnyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff was very nice and funny. Showed me some storage units and found one I liked.\nThank you again",
"date": "2022-03-14T21:24:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Maureen. Thank you for the 5-star review! We're so happy Jeff could help. We're always here to help at 888-storage if you have any questions or need assistance with your rental.",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0262f86d-cb25-40f7-9302-796a5bd3ef19",
"author": "Kathleen Becker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIT_s0GLCZI8Tx2QfjH7QOJP-6eUd3T7bRJSvl3Bgy6wFWSSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We got a storage unit at the Little River Sc place. Linda was very helpful and did a great job!! Thank you Linda!!",
"date": "2022-03-14T15:00:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kathleen. Thank you for the 5-star review! We're so happy Linda could help. If you need anything in the future, feel free to stop by or call us at 888-storage!",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "97c90beb-cdd6-44cd-a8a7-3481f155125f",
"author": "Anthony Difrancesco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLI4PUwwz3fqr8Y22Ytr-ZPR3ACkOrhOsSdkQle9vguVb_cew=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-12T22:57:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Anthony! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f46d2c47-3673-4886-a384-2865a594abfc",
"author": "Mark Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGC-gXquK15P8uWxKHCiEatBk_ogf-kRPkLUftPiGn6Nv1f0m6iw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place but every 6 months they raise the rent",
"date": "2022-03-09T16:31:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mark ! Thanks for the positive review, it means a lot to our team. Please call (843) 558-8067 if you have any questions about your rental.",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5729ca64-40ab-4824-8cf9-f2ce7929430c",
"author": "Michele Pappagallo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVNz93NY84Ys78X_x8R2ey4DX0v9da1VuWpRsU2FgXnhmcih8VLA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean facility with well-organized units. Plenty of space between rows for larger trucks, etc. Tall fencing with gates for safety.",
"date": "2022-03-08T09:20:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michele, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d5dee326-713e-499e-9db6-7a37d0ccb91e",
"author": "Ryan Borzager",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKP9RVSeS9ywCwLaO6O5ZWOAYRM7d3xEzmFBu3A8x9d5GhaTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeff and Linda were amazing! They were friendly, helpful, and very accommodating. I would highly recommend this location. Consider yourself very lucky if you are able to interact with Jeff or Linda!!",
"date": "2022-03-07T20:38:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Ryan! We pride ourselves on having a friendly, accommodating staff, and are so happy Jeff and Linda were able to assist you! We're always here to help at 888-storage.",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42cc6bc5-8148-4126-9d3e-7bc341f48837",
"author": "Sharon Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIP4GqapX4dDYi1dFeEnChxB2u-k-SEjXdMt303QFdWnGbW5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-07T19:47:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sharon, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37e45e6f-c5f1-4de3-965f-ee7bb336c539",
"author": "Frank Rolland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeS5smGCpPM8EvU_HHvaCnRc-cV2abWU3OYNlpey_a_XTT_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently had some questions about my accounts. Linda was very thorough, informative, professional and helpful. It was a smooth experience for which I was grateful.",
"date": "2022-03-07T17:09:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Frank, thank you for your review. We're glad Linda was very thorough, informative, professional. We're happy we were able to provide a smooth rental experience. Don’t hesitate to reach out if you need anything at 888-STORAGE.",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a7947d15-39b0-4c13-8988-93199ce5290a",
"author": "Roy Gates",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyQEhFNmo3D73uEca2NldOCg_sSvzYmvZ4UwEF0_wtgOaFH-s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Linda was the best!",
"date": "2022-03-07T11:45:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Linda is great too! Thanks for the positive review, Roy. Stop by our office if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87d116aa-7b93-486d-9027-4f6fd1e55924",
"author": "Erica Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLuGXFLDrweArJfZl1AT1ovW3WVHaiVpe0TLSbpAc0kW2H=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-03-03T23:05:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Erica. Your rating means so much to us!",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f366a2a7-64f0-48da-9e39-09b7d6dea885",
"author": "Darlene Shannon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzK7UKhW0IVug7-4kgjh5dbKjyDd3Lxm_MAcbDGH3jaLVW7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Gabe was our sales person at the desk and was kind and professional, he went over everything with us. He put our minds at ease especially that we are from out of state. Thanks Gabe.",
"date": "2022-02-25T02:54:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Darlene, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Gabe! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c07c439f-4719-4d0e-82c7-0b72675c0037",
"author": "anthony",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwRLCJpQ_kR8CBOL5pKi6zdo_bsViAQ_-f2H70nMFUjde0WGo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spoke with Kathy on-site , excellent service , great personal touch and hassle free property",
"date": "2022-02-25T00:25:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Anth! We're so happy to hear Kathy was able to make your rental process hassle-free! Give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2fa059bf-8481-4897-92cc-cf09b86f71b4",
"author": "Vernon Terrill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIY1n-T4nRUFvqUjpuXfpLUIozpAcKgN_JEJG0Tc0vpKYRYvg=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-02-23T01:25:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Vernon! We are grateful to have you as a customer!",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5da7d7c2-6380-4d7d-85ef-35db3efb1ec4",
"author": "Aimee Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvqn75KziGtgOpGVn2ZsGSO2Ok-9q5P4ujyzV2pijIZOUy8wZUmQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-02-22T05:45:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Aimee! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "958a4d3e-fb0c-43d6-81b4-765e9c84ad52",
"author": "Jena Payne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_itGglz9p_aRYdcbo4wnAEyA7X5pV24N4gLyZeeSc9tcpuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-21T22:42:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jena! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0756d52-62cc-43e9-a2c6-b8137db069fa",
"author": "April Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEY9h8tCrFcald6-mGwo5K8DEgUMq75QBAqjIqRGDBhjs8ZZtcuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was quick fast and easy... Kathy was very nice and professional. I would recommend this place to anyone..",
"date": "2022-02-20T15:07:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, April! We're happy Kathy was able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "61d60703-f947-4d64-a6f2-84bef8f9238b",
"author": "Gary Zierhoffer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsNiptZJ9MKJQihDB_HIPVHS5AXsGFOzuwWBBRAASyfRtChA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-15T22:52:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Gary! We're so glad we were able to meet your storage needs.",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fcf57434-e2be-4f79-9a3d-de247090d8c7",
"author": "meagan Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkHmf2F7I9P8CrVBq72zg-aAe8UdBm6fUi2kAstZM0ZjZpsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-11T19:45:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Meagan, thank you for your positive rating! Please stop by our office or call us at (843) 558-8067 if you have any questions.",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fc733464-2def-4478-8d8d-106ee78652a8",
"author": "Marsha Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUam8SO35-8Lno1bVEzrMt_w-f1y8yOj8P3eNklaizZRzn3PmVe=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-11T02:01:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Marsha! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:45:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f5089b2-4594-40a1-9552-6dff4de14bce",
"author": "Carol Wennberg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocID9voFG1dm7Fxw_vR6Jr_SRg5yW_gK8emF2A_URs-CIThpKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-23T11:06:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Carol! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89297514-7f7b-4215-8e96-bc9cdebf8244",
"author": "Diane Buddelmeyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIagi9_kzxqy3zMfuvE-7er-QmC4P-R6xqBQhiJJENU762oxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went to extra space storage when I needed a unit. It was very clean and the staff was exceptional. I was helped by Gabe and needed extra time to move into another unit and expected to pay for it, but he didn’t charge me and even lowered my rent. I will always use this facility. This is my second time and I won’t go anywhere else. Just ask for Gabe",
"date": "2022-01-19T22:36:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Diane. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Gabe. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "91cc7409-9b5f-44d7-9b0d-6340888ec76c",
"author": "Liti Torrence",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVs1lokSoq1lZggHxExxKqApIqnZ-MY4hTrvJvwYB03C7d7gGiITA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-01-05T21:11:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Litisha. Call us at (843) 558-8067 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51fdaa7c-75f5-455c-9af7-3707f1f8cf0e",
"author": "James Bruton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8L7KS7b_wXRvN58nOy1N5i9ef9Go3zkHBTYAd2BiuylPgnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-05T00:56:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, James! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a8dc8ce3-9cf1-4561-a0c8-8503858a9a83",
"author": "Katherine Tyler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXj2OiWg-SlnKJLCitNC--2BhCsNzSJBv6T8Z45t4MMKPqygYuQLw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Linda is a great person to work with she made our experience great, I recommend this business for any & all of your storage needs",
"date": "2022-01-04T17:27:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words and recommendation, Katherine. We're glad Linda made your experience great. Stop by our office if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a12e3d37-e4b2-4e9a-b567-78ddb67e90cf",
"author": "Jamil Dagher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyjUCmSputTSBiO5PKJcfF_9sxiPY5iOZ4nbhX_QO-nYg6LQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Professional and caring staff and in particular Linda.\nShe is informative and customer care professional.\nNice storage area and the price is right.",
"date": "2021-12-28T18:04:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jamil, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Linda! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [
"staff",
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],
"sentiment": "positive"
},
{
"id": "5b8ec09a-4712-4d95-b954-418badd6207a",
"author": "Gary Stanley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVq0JwWC8xNTNPNLK0rHW2HL4jiBtrWXxLqGovC-2qPWsCxAEXm=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-27T22:21:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Gary! We are so happy you had a great experience. If you ever need anything feel free to call us at (843) 558-8067.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a56a7d80-ab88-4b6c-867b-697f77a75ea7",
"author": "Bill Duffy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMmFTjNES1Y00EnXKD3_PVNL6Yb-xWgtFO6PpQKPwgXFy42g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-20T18:06:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Bill! Please let us know if there's anything else we can do to assist you with your storage needs.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a7bf5b8d-a6e6-489d-90f8-e157840acd68",
"author": "Am P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqOtEGycnGst-YsAo_W_vtXhYp1JjgTS3w2jslK428bmPq8XM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I can not thank Glenda and Jeff at the Little River office enough for going above and beyond to help a newcomer to South Carolina needing storage space. Today was move-in day with the 5x5 unit that I had rented online and once I arrived at the location, I realized it was too small for what I needed. Glenda and Jeff both helped me find the PERFECT fit for my storage needs and have even talked about job opportunities with me! It has been a very stressful first week with my move from Maryland to here being extremely complicated. These two individuals went above and beyond to make me feel welcome and to remove the stress from moving out-of-state. PS... I even filled out the job application on Indeed in hopes for a great opportunity to work with these two AMAZING people! I highly recommend Extra Space and please, ask for Glenda or Jeff at the Little River office! Fantastic people to work with and the welcoming home was more than what I could have asked for. Friendly, easy-going, and both of them left me with a smile on my face as I know I will be well taken care of! Thank you Glenda and Jeff!!",
"date": "2021-12-11T20:58:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Am! We work hard to meet the expectations of our customers, and we're happy to hear Glenda and Jeff from our Little River location hit the mark for you! We understand moving can be stressful so it's great to hear they were able to make your move-in a easy and quick. We welcome you to South Carolina and want you to know if there is anything we can do to keep your experience a positive one, please let us know! Don't hesitate to stop by the office or contact us at (843) 558-8067 if you need anything.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "c9231101-ad74-496d-98f5-89d19cb5d39f",
"author": "Melody Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWtbdzWvv8dsB3KCH9-pbxs7WPT7tVANEXWLaO7fAGkU09zA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Linda and Gabe were very helpful! Linda especially worked very hard to find the right unit for my special request. I highly recommend this business.",
"date": "2021-11-30T17:58:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Melody! We pride ourselves on having a friendly, accommodating staff and are so happy Linda and Gabe were able to assist you! Let us know if we can do anything else to help at 888-storage.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88c3ec23-fe47-4e89-8010-3095f8fbe22d",
"author": "Annette Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-W7wBMIeOGgp1Xk0l_zWs3T47SW8LxaSX5rr2a6DuhNFcL2Sw6A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-11-22T18:21:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Annette! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ba6824d7-22b8-4b2c-8872-e7efa7e9727f",
"author": "Judi Woods",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLw6kY9qeZ8MGgjFI7DmEsGpOjBLY-N5SRcdktkJxNhABXirA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-19T07:57:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Judi! If you need any assistance the future feel free to stop by or call us at (843) 558-8067.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3ee16039-2647-4ef2-9607-ce2850dd2e88",
"author": "Tim Locklear",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlaXRCVCds79F2SGXqk0kY4FE3ZK0P5ruuS8OMCxRH8PRwGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "We sold our house at the beach and needed a place to store furniture. Extra Space Storage provided a great controlled environment storage option.",
"date": "2021-11-16T15:22:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for renting with us in Extra Space Storage, Tim! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Give us a call at 888-STORAGE if there is anything, we can do to assist you.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c26dadb-fa68-4bd3-9ce5-ccbcfc8c2f5a",
"author": "LS Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWv2AzDKJMyYZWEMkHIyDd-iSb3K1BzVjae-KedZJvtCrs4OilD=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is amazing and very helpful! If you have any questions or concerns regarding your unit or payment, they will respond quickly and find solutions that benefit you as a customer.",
"date": "2021-11-15T16:17:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Ls. We're glad our team was able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "66bcc44b-fb0f-4ffa-aa9a-79c8b9709945",
"author": "Dennis Madigan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5FHIb_in5sQghmzmPcCDpetyrF6F1g0qgI_U_LMWgxKMJYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. If your ever in NMB and you need storage. Stop and see Linda and Jeff.",
"date": "2021-11-09T19:00:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dennis, thanks so much for your review! We are thrilled to hear your experience was great. Give us a call at 888-STORAGE if there is anything, we can do to assist you.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b2e2e42-d76b-4767-8b65-31fb93543812",
"author": "Kelly Bartel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlAVIkKWlZ19A4Cc7qR75PGpH723AgbhGbrposhAcSR2bPSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service.",
"date": "2021-11-09T18:01:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Kelly! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eccf550b-e352-4818-ac1f-cf157d9e0687",
"author": "Julie Ann",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZobTlNB5Gte44z_fyyR0EDMwz1tMvaRYeEIkOeyiByfCcqNkK=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-09T03:00:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Julie Ann! Please let us know if there's anything else we can do to assist you with your storage needs.",
"replyDate": "2022-07-10T00:45:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "df50938b-e0fb-4cd6-a723-71d3d24d8954",
"author": "April Collier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4StYF-Nbo_oSO0DVZNsVhN2C6lLY0JlRzZ0HO-dXsyP4Mfs8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very energetic polite helpful an out right good experience thanks to Jeff and Linda thanks so much again!!!!!",
"date": "2021-11-08T20:30:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, April. We're glad Jeff and Linda were able to help! Our team is here to serve you, so give us a call at (843) 558-8067 if you need any future assistance.",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8ab1b45b-be29-413c-9832-86750cbd2fb3",
"author": "Nancy Capps",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWYRjZ5VPu3wsQJtNOJ_43uV6UqdRZl84iyyvcbDCqRYQtYMFn=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Y'all Jeff and Linda went ABOVE and BEYOND to help me with my rental today! Thank you Jeff and Linda for ALL the help and straighting up my screw up.... Y'all are the best!! Super clean and organized facility!",
"date": "2021-11-08T19:49:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Nancy! We pride ourselves on having a friendly, accommodating staff and are so happy Jeff and Linda were able to assist you! Let us know if we can do anything else to help at 888-storage.",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "da90cb68-66af-4275-9da3-177a45c87dfa",
"author": "Margaret Moss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR7dFVA-kmsOufdl5UDzP8AzP0AxDISoJVRHYr9zSqi74Krg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-08T17:45:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Margaret! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8fbaf1d7-5965-43bd-b614-12c6ba8023e2",
"author": "Anne Fischer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImcskCv3-ItE7K3_CM-WFLDEJ4Q7BEqmIpzRlEkXp-rkf4Ew=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-02T17:53:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Anne. We're grateful to have you as a customer.",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e1ec1a1-5728-4624-959a-3c788d0495a9",
"author": "William Offutt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3Lclpprb8E8ik9_SOZmMjIrgrT7zSWvHZBVGh4juxY2VqFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-01T14:01:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, William! We're happy to hear you had a great experience.",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0c337ef-bba7-45f1-8492-e820dfcbdaa0",
"author": "Rick McCulskey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdzUfCMflotKb7CEB2TpgQve8hC69_vP8TxTlIztr_l2FiNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-28T14:45:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Rick! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1102646-8ffe-446f-8133-9e0abcc6b2d0",
"author": "JoAnn Salamone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEflkg_Er7oE7Ua44tMk7l0FogkLXCn9kpQ8zJhwpePmAYq2umIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone is very nice and helpful. The place was spotless!",
"date": "2021-10-22T15:36:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joann, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [
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"staff"
],
"sentiment": "positive"
},
{
"id": "00ec8487-4008-47b3-8399-18de8a80e7d4",
"author": "sarah brouillette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAaL1JP033fOcVzwxpz8Gq8j1ZMy7UqPElRHyYPbmIL--sIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-21T21:53:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Sarah! We're happy we could meet your self-storage needs.",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "83bb63a6-12d0-4600-a8ca-9d30d642ea2e",
"author": "Tommy Woodell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIOqPagHr5nR9hApOulB6TxlNH2ciXcJL86pODgX2_xw-maXOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Understanding staff and always willing to help ! Answers phone on first ring too! Stored boat there for over a year and rented several units. Easy and pleasant to talk to -thank you !",
"date": "2021-10-21T14:48:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your rating means so much to us, Tommy! Thank you for choosing Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f2dc5729-eb17-4b33-8df5-d6201e01f4f4",
"author": "Virginia Haml",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTBY1CH20R5MM4fBs7s4CJgQAsEU9mumUBAYAujd-H6KDbZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "They went above and beyond to help me on the day I moved out. Wonderful staff and a great experience",
"date": "2021-10-15T21:49:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Virginia!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility!",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e2bae46f-602a-49bf-a0b9-0a2318d1e3fd",
"author": "keith harrington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJua2755eZ8FoJV0i2V2e80HG0WXyoBmXyBx3rTYCmKglsGdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-15T15:44:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Keith! If you need any assistance the future feel free to stop by or call us at (843) 558-8067.",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0dc517ec-d38b-467c-b733-b53ec697f547",
"author": "Gary Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxG5V3EXoBFWhleN9PTBIHhH6P9mzfCBGAi2MrgQfK9laIkw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff was friendly and very helpful. I would highly recommend for your storage needs.",
"date": "2021-10-14T23:02:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Gary! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d2183bb-d4c0-4010-827f-4b5001b7fb69",
"author": "Deborah Kline",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXM_jHTvbkygevAsOGriFYXDLG5x1PVSwA4wLYuvxQxevtUb1NY=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-10-02T04:25:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Deborah! Don't hesitate to stop by the office if you need anything.",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad44329b-f81e-4433-88ca-b469694df9c4",
"author": "Melissa Basehoar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhBxw3JoP9T9MenFdmSGlWWMcq6f5hbyntacyn385t9ppCVok=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very polite staff. Good location. Everything explained very clearly. Facilities seem safe.",
"date": "2021-09-30T22:18:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Melissa! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e4708328-f933-4199-8c38-12a6d4d80075",
"author": "Bruce Breisch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLswF5EVhlLI-ZXP0TIEGcarME1z34lXjq-P-a0bC95oqP86g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly, knowledgeable staff! Clean storage facilities.",
"date": "2021-09-21T11:51:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bruce, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7f5511e7-b469-406c-aac0-f65af860a20f",
"author": "Doug Trask",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtsn5bFVHWlB4xsWyeEkUy-kS_5nd8uTd2iMUdXHIq7_nkQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Glenda and Linda at the Little River facility were great, it's not easy parking a 21' trailer but they gave me a nice spot with easy access at a decent price.",
"date": "2021-09-20T23:44:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Doug! We are glad you had a great experience with Glenda and Linda. Please stop by the office or reach out to us at 888-storage if you have any questions!",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "1d5c788d-37fe-478c-b828-3e9fe05630db",
"author": "Lynne Patrick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1KmbhJbM3z-I35_MhevJK_3OS_4AyEYj_GSItnGdb54ufk9fK=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love that I can go anytime I need and have no issue getting in to my storage unit.",
"date": "2021-09-14T11:40:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lynne!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (843) 558-8067 or stop by the facility!",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0b55a74-c3b0-460d-89aa-8abb83e35aca",
"author": "Tasha",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmdlktL1ajQ6ajtOdn8boYQpfepWKX-oI-mtGUk3LBeiCiqgHRiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!!",
"date": "2021-09-07T23:54:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the review, Pascha! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7ffd8cb2-a74a-45e1-a175-6ea45f92cb42",
"author": "Cathi Love",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX84di0oz4XEUBXSvUBVPewZ7Agq0tmmum7pxeBc8zKZJQ6yDEp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and well kept.\nOffice staff has been very helpful.",
"date": "2021-09-01T19:37:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a8c0ed39-735c-4d75-87b0-89927643b859",
"author": "Nicole Haynes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGpMj2vNrwzKaS8OMalDYxH9ZRQm1DW1I9rv4GL8BhpirKXOO_1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone here is extremely helpful, and understanding. I would refer anyone i know looking for a storage unit to them. Thank u guys so much!!!",
"date": "2021-08-26T20:36:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nicole, thank you for the 5-star review! We are so happy to hear that everyone has been extremely helpful and understanding. Give us a call if you need anything, please.",
"replyDate": "2022-07-10T00:45:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8304b339-e7e0-4e60-9a30-12aec986b8f6",
"author": "E DEVS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLd7hjtgnjSQkr2TYDZhFd-LwwbFuMp8FfRCxGLWYYXXIKY3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-22T21:40:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi E, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!",
"replyDate": "2022-07-10T00:46:09.000Z",
"tags": [],
"sentiment": "positive"
}
]
}