{
  "summary": {
    "average": 4.8,
    "total": 531,
    "distribution": {
      "1": 9,
      "2": 6,
      "3": 8,
      "4": 20,
      "5": 488
    }
  },
  "reviews": [
    {
      "id": "6ab1acad-0bdd-4ce4-9c2e-3e06bd503390",
      "author": "Jessica B",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzTnUbKqHcgkz6o2P417BjvruFfDVBfWkE69PlYlrS_k-QeA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I went to Storage Star place to see what kind of deals they had or what their prices were like and as I came in, this lady was screaming at one of the workers all because they were giving free coffee, but didn’t have sugar. I’m sorry but what has this world come to! It’s nice enough that they are even offering a free beverage in the first place! besides all that unnecessary crazy, I honestly wanted to thank angel collazo for helping me out and being so patient and kind with everything. moving is already difficult enough, but he was able to provide me with a lot of information and helped me out a lot. You guys are awesome and if everything works out with my move, I will be sure to utilize you guys for my storage in the future!",
      "date": "2026-08-07T20:26:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1c36b871-8965-4dfa-8151-db13531ec334",
      "author": "PJ Knight",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKvulDc2ozgz_HnLnU93r6PJujeMcIJGER6rzWTHzXxSiQ-O5Y=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Sam Amaradio\n5 reviews\n\n17 minutes ago\nNew\nPeter is the absolute man. He gave me the rundown on each unit sizes and prices and drove me around to check them all out. He was very polite and gave me his honest opinion and advice on which unit he thought would be suitable for me. Thanks for everything Peter!!",
      "date": "2026-08-07T20:06:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "27dac688-1592-48bc-9a8a-b21b131cc50b",
      "author": "Marie Kovacs",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvv2tUYuTD_-lnACZqgdQaFAxB2Zm8HZihezv8IiFPIq8f_CnvYQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "First time getting a storage unit, but it was a very easy process and definitely helped when moving.",
      "date": "2026-06-29T19:27:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "61191345-94f6-4452-b454-32c394e64d6b",
      "author": "bryan d",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOP-B6hBoPDoWnPKUOwGajmfXir3MdvkMOrRTosqRA86t2CA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I've been a customer of the Westville location for over 10 years. It's always been a safe, well lit,  clean and well maintained facility. Management has always been kind, helpful and accommodating whenever needed.",
      "date": "2026-06-26T17:46:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8b634667-cee9-49da-8d52-e7aec2ee2602",
      "author": "Ms. Natural Merchant",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVKxDBW2L8DANsNVWUOiJeIN9Mn7ZsXfF2gRkvihyuixVNHQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "A”Tia  was great and great service! Thanks again!!",
      "date": "2026-06-22T20:33:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "304c2d96-c944-4c6c-8f1a-d9120454e892",
      "author": "Vince Fanelli",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7S6IW-Z5sz0Oywx7KO1VGietHh_sey9KQb8AWUFFcdEoderMYvw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Atthea was great very informative very friendly and made things a lot. Easy to understand. This is why I stay here because of a professionalism and friendly management always willing to help",
      "date": "2026-06-17T16:09:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "085a6a80-c850-488a-a855-01051d325b25",
      "author": "pat densmore",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImCfqWKGlNVBmiuI7UQujryJj_MOxEeyCq-D6pm6bW9N-klw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tia at the front desk is very friendly and accommodating. Have a ton of packages delivered and they are always brought to the unit fast. Overall great experience",
      "date": "2026-06-15T13:46:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "90f18cd5-6691-465d-81b7-31e7bfbb029d",
      "author": "Michelle McCool",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVst-Yu5RUC0-G-d9fBN094V0nPYGwAFzp_6CXvinbi7tmhLp_dHQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great Customer Service! They have been fantastic with communication and service. Always friendly and very knowledgeable. They go out of their way to help you and make sure you get and have everything you need.",
      "date": "2026-05-22T16:38:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ee32bc12-a37a-4236-b74c-a99b9413e530",
      "author": "Cecilio Tinoco, Jr.",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiR1upGiRMaSVBYps_0cEtelY91kyiN8_c1St2dRxnP9Ql6r4ywQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Came in with my trailer. Atiya helped me out on getting it situated, thank you so much Atiya for being understanding of my situation and actually helping me get to the bottom of this. Its a nice clean lot and looks super safe. Store here with confidence!",
      "date": "2026-05-21T20:13:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d05ce8c2-4cf8-4931-8b1b-195006171788",
      "author": "Kevin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgaWI5q7VQ8py9Ut7ZB-YoTZb6-Y6Axj9sCk3WOapKuUN0cQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Atya is a wonderful addition to the facility she alhas lovely personality with the most pleasant smile",
      "date": "2026-05-20T18:12:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7ce2f065-51dc-4418-ad59-b7028c24abcf",
      "author": "Rudy Underdue",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiRGztOWsIcVKlQwJTTujuf_y7h32XilC30xhyHtPyOKwUpA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tee has great customer service!!!",
      "date": "2026-05-20T17:55:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "15fd4490-6dfc-4b83-a9d7-41d119a05340",
      "author": "Wil Diaz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpBVi2MSYKtWgUotH6pfiOqXTJs87kVCWykzwXpyctm8fEoDk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly and professional knowledgeable",
      "date": "2026-05-20T15:26:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "27abed99-42a0-4887-b7e6-c2ac14007cc5",
      "author": "James Ingersoll",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVR7QM6yMabfn2f8slW_OaWY9HdG6jyBnGWu465--KxeJJiA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-13T15:55:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "01264b89-927d-4e51-b922-f027c65553dd",
      "author": "Philip Zampirri",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITn3tquLrzR21VgnYR29X5pup3JpANTwpjbh_ZiTqGJIKgsw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-09T14:46:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1533a2ca-5dfc-438e-a419-3ea53fa10782",
      "author": "Lindsey Sharpe",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIS1nUEVLEMq_BY1Uu-ZQOZ_alKseuzo--GBjLv-ID9EOyAoQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Atiya was very knowledgeable and helpful with my rental.  She was very patient and answered all of my many questions.",
      "date": "2026-05-05T20:35:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1e877d94-a869-434f-b487-d5125e2ef98a",
      "author": "Roberto Rivera",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhIeSCJdppMKRVC2uebKtlHBsmcQoOCljfMnBGpGBXzk0F8Pu2MA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-05T19:03:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "28a95842-76c1-433c-b855-4bea3414ea15",
      "author": "Arthur Olsen Jr",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5H50sLL-2Dn11utf985AD4OYisPDSglLA535z2g5Cr1bcM9kq=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Staff was patient and they explained everything well",
      "date": "2026-04-27T16:58:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to share your experience Arthur! We're thrilled our staff provided patient, clear explanations.",
      "replyDate": "2026-05-11T14:08:19.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4241062d-be01-488a-b97e-8d54876cf692",
      "author": "Stephanie Williams",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhubtYf43Rsqlam8VlhGBVBXnKkhBR52WgWTLwOpH1X6tqrg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The service received is impeccable.  Atiya is very helpful and explains everything in great detail.  She is empathetic and listened to my concerns.",
      "date": "2026-04-25T14:59:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Stephanie, we deeply cherish your feedback about Atiya's impeccable service. Her detailed explanations and empathetic approach make all the difference.",
      "replyDate": "2026-05-11T14:08:19.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4f8ad081-6bd7-4327-9050-7848c9d44ce7",
      "author": "Joe Johns",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaNKkIvQODJ6pl5fpCkHYB-KiZgJfj9GP5vXTM4GcqKRVavg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Manager on the site is very courteous. She was attentive to my needs while I was in the office helping a friend with his communication. Would recommend this location to anyone else looking for a parking spot for a vehicle or storage for their belongings.",
      "date": "2026-04-18T01:08:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for recommending us Joe! We're glad our manager provided attentive service during your visit.",
      "replyDate": "2026-05-11T14:08:19.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7c7bfe9b-f994-4947-b049-f45684ade1bd",
      "author": "Sarah Taman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrdc6L_oLMVGxlseZEJUHN-mfToGdnpeDOUql1fwZ-DlUuJ5A8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Atiya is wonderful and knowledgeable and makes it easy and beautiful",
      "date": "2026-04-14T16:54:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are elated to hear Atiya provided wonderful, knowledgeable service that made your experience easy. Thank you for your feedback, Sarah.",
      "replyDate": "2026-05-11T14:08:19.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c32d1e49-3c5f-467a-aa78-0f61545461f6",
      "author": "Terrie Shaw",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEtEOTKIOnx_bgfrsK1sWPDzhLap3tGfhRy_JfU2UYnsLQbMGL=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Arita is amazing!",
      "date": "2026-04-14T16:53:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Terrie! We're thrilled Arita provided amazing service. We appreciate your feedback!",
      "replyDate": "2026-05-11T14:08:19.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1ada9ddc-9eb6-45fc-a6ff-5638ab7c874b",
      "author": "Burlington-Camden Kappas",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGenPDuQAF2oxMlonEYHdcn-ZniAobUAhiCAhX-hXl6RTB1E2W=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "There is a woman named Atiya Williams that works and manages the property on 1071 Delsea Drive in Westville, NJ and she is doing her job better than most managers of other properties I have encountered. She is well put, she is very organized and methodical in how a customer/tenant should be about their rental space within the Extra Space Storage. She helped me resolve my issue towards a sound solution.",
      "date": "2026-04-14T16:42:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for highlighting Atiya's exceptional management and organization. We're thrilled she helped resolve your issue effectively, Burlington.",
      "replyDate": "2026-05-11T14:08:19.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c4651de7-1476-4530-b018-64c66083b66b",
      "author": "Chrissy V.",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvg0ctFWajrx0-ox5FI0-T3uO6-skfWdjvVTDnUpkwFevhi3Aa=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This was the best rental sign up experience I’ve had. Atiya is the best - she made it quick, simple, and stress free. I feel like my belongings are in safe hands. I would recommend this location 1000 times - 10/10.",
      "date": "2026-04-14T14:26:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Chrissy! Thrilled, Atiya made your experience quick and stress-free. We appreciate your recommendation!",
      "replyDate": "2026-05-11T14:08:19.000Z",
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c54dba11-961d-4fcd-99cb-381bef857aaa",
      "author": "Rob Topham",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRqZkK1_Qjkn0rSq5FFMC4CCkOIF24fBp_Wce5CrhSXMaUYA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Was a great place to store my boat for the winter.",
      "date": "2026-04-13T15:14:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Rob! Stop by our office or give us a call at (856) 556-3030 if you need assistance or have any questions. ",
      "replyDate": "2024-08-11T14:08:19.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b2d3f27d-818a-49de-bcc0-9899bf3f34d6",
      "author": "Barbara Vogel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0eO-qgNue6OnRwJOjszsHycfc3nC8aHPg5L2uT56Vcmho7g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Cannot say enough good things about my whole experience here. Atiya in the Westville location is awesome. She has done a great job representing  Extra Space Storage,",
      "date": "2026-04-09T14:54:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are ecstatic to hear about your great experience! Atiya clearly made a positive impact. Thank you for the kind words, Barbara.",
      "replyDate": "2026-04-11T14:08:19.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1100b3e9-7ff0-4a77-ae1d-ae0cf39b49f2",
      "author": "Timothy Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4PyAvMHoODR2D2oskB2lLSMzGkJvIx7iEDoy6INcWWrV59Gqq=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great experience overall. The facility was clean, secure, and easy to access, which made moving and storing my items stress-free. The staff was friendly, helpful, and took the time to answer all my questions. Pricing was fair, and I felt confident my belongings were safe the entire time. I’d definitely recommend this storage unit to anyone looking for a reliable option.",
      "date": "2026-03-31T01:53:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive feedback, Timothy! We're glad our clean, secure facility and helpful staff made your storage experience stress-free.",
      "replyDate": "2026-04-11T14:08:19.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6b7e2e4f-87be-4ac9-b85e-7334f6b7b9a3",
      "author": "Jamie Giannini",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrQ6-8LdmBIYDm98-eceoWuiAXkILZmF6-nhGJEmRQ0hMsNQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "So helpful! The staff at the Westville NJ location make everything incredibly easy.",
      "date": "2026-03-28T16:32:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your feedback, Jamie. We are thrilled our Westville team made your experience easy and helpful.",
      "replyDate": "2026-04-11T14:08:19.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "797ef99f-96ef-41ba-8533-ba39b5e5069b",
      "author": "Roberto Gomez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLohZiYI2eTJa0b4vi_y9kUEe5LQMdQIETAddnRvt5626AEAA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Arita is a excellent representative, she’s very friendly and I most definitely recommend this business",
      "date": "2026-03-26T14:41:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your kind words about Arita! We're thrilled she provided excellent, friendly service. Your recommendation means everything to us, Roberto. ",
      "replyDate": "2026-04-11T14:08:19.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d8fb31d6-4b73-4761-9610-8466c7f7c799",
      "author": "Preston Pluta",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUlMif040BaXXtMjH_uw8I3i_LJ7_lb3N-eDNROyQ_TfimqH1F=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Category 😉",
      "date": "2026-03-25T21:54:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for choosing Extra Space Storage and for your 5-star rating, Preston!",
      "replyDate": "2026-04-11T14:08:19.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "80801c33-520b-4eeb-ac84-2d60319b0272",
      "author": "Brooke Cristinzio",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWubkvAGd_PzVVbpU1WjQ-fjG0ij73XiiYnBCdGUIuO3LInqocz2A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Atiya in Westville was amazing! Very helpfull",
      "date": "2026-03-25T21:51:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear that Atiya provided amazing, helpful service! Your positive feedback means everything to us, Brooke.",
      "replyDate": "2026-04-11T14:08:19.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4bf7174e-ac36-4f56-ae69-2e85b21b138e",
      "author": "R J",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWATVL-tSkQhcjSPaYGV3OgSby7NrPtVsQZdu_pNDpsc3mELVA=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Renting a unit was easy, the space was affordable and they have the sweetest employees. When I initially rented the space the young lady (can’t remember her name) was very sweet. She even stayed a little later so I can get everything squared away.\n\nI came in today and a different young lady (Atiya) was so very helpful and had the sweetest disposition.\n\nOverall a good experience.",
      "date": "2026-03-24T15:50:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for highlighting our easy rental process, affordable pricing, and sweet employees. We're thrilled Atiya provided such helpful service. Thank you for your, R J. ",
      "replyDate": "2026-04-11T14:08:19.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "556252a0-cd05-482b-aa2a-c72e9b124b97",
      "author": "Lisa Coley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZPfEHERlVsZ-pAXUOOhXaiKaBle3oXd16zBHLteaf5dkrlA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Atiya was a tremendous help to me in getting my monthly rental lowered. I am very. Very grateful n appreciative of her help. She is truly an asset to Extra Space Storage.",
      "date": "2026-03-21T21:05:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are grateful Atiya helped lower your rental and provided excellent service. She's truly valued here. Thank you for your review, Lisa. ",
      "replyDate": "2026-04-11T14:08:19.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "da21cbee-9ef3-4ecb-9c61-a48529cd9e4d",
      "author": "William Knight",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXa3aLEQLHjFMInVzLIoDJ56p9m_fPWC4mqWiRNracKI-EwGEw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2026-03-19T14:31:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your rating, William. Please call us if you have any questions.",
      "replyDate": "2026-04-11T14:08:19.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "71c48522-27d1-4aab-ad92-90aa90dc575f",
      "author": "Ruth Burns",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH3hqdp5BjPPwe5F8-XDuYaWncLsuFAWcSKkxErSE5faRL2Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The staff always goes above and beyond to help me every time I need their assistance!! They are always extremely polite as well as outgoing while trying to help me in any way that they can. I would absolutely recommend Extra Space Storage to anyone that I know that might be looking for a Storage unit. Out of all the Storage spaces that I have used, Extra Space Storage has been more polite and helpful than all the others put together and it is absolutely completely appreciated!! Thank you for all that you do!!",
      "date": "2026-03-14T19:12:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your feedback, Ruth. We’re thrilled to hear our staff consistently goes above and beyond and provides polite, helpful service. We appreciate your recommendation and kind words about Extra Space Storage.<br>",
      "replyDate": "2026-04-11T14:08:19.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1bfe6361-f702-45bc-a0a7-89b783099588",
      "author": "Christian Howell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzg5uiieaVTtSaSRGz4I8PE3nzD0kboMqkl-BIPzf7PE8zwWqX=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-03-13T15:00:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "02ab6001-3ce1-4d49-9542-d4150a4492d8",
      "author": "Annie Oakley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFSy6ACa1hrxDZFlqgi0aFb10F5ZGDKEUj8wwZS8nCsBym5g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Atiya and Azsa were friendly and helpful.",
      "date": "2026-02-26T16:48:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "579fc994-dae3-4873-bd2f-32c2e579add6",
      "author": "Terri Cox",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_RZvYw8qlf3uUjHyAmDh83pyED__yDdth4yR1DjhuO6sjaA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service !",
      "date": "2026-02-25T23:42:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5cee6999-f351-4c3b-a562-e9b5f02a14e1",
      "author": "Joseph Sandone",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjDYPVYaGBlzjdBDPGkRaqEpiyxZpiVIN9ZeNnwqhxkb0XoQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Im very satisfied with my storage bin,and the workers at the Westville location. They are always very polite.",
      "date": "2026-02-20T19:59:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "96de86ba-a4fc-43f8-895f-7575d73b8766",
      "author": "Radhika M",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0Dgtr0QqtTjY_BaAbK9OY0AduRNH4WZcNVYsdhmN2h3_FhcPX=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Extra Space Storage in Westville, NJ,  is a wonderful storage space to place your personal items! It’s clean, safe and convenient!\nAtiya is very informative and her customer service is exceptional!!\nIt’s my first time renting a storage unit, and I’m very grateful we chose Extra Space Storage!",
      "date": "2026-02-20T18:58:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "709e1af6-54ba-42af-a17c-bad4fdb66ac4",
      "author": "tamiera andrews",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIVT3Gy5f2Hk0ujccOlrihXesJHRlWc20WhklYrcdOK0hqhw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Manager at facility was very knowledgeable and helpful and quick with resolving my issue. Thanks again for all the help!",
      "date": "2026-02-13T22:17:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "898633b9-826a-4957-abbf-b0c8d0d83ab6",
      "author": "Patricia Burns",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINA15UQjyYPWNUQ4Gb4ViifpvbonVFt7tbhIyI88GEWGDjww=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The staff is very helpful they also try to help you get a good price to keep customers satisfied I would recommend them to other people needing a little extra space thanks 🙏 Tina I appreciate you taking your time and reviewing my account and going the extra mile to talk to your manager to get a better deal thanks again",
      "date": "2026-02-10T14:10:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cb4b9c20-2a5a-4f0e-a6c9-705c8d0e62ad",
      "author": "tina snook",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbP4YF2qb2mQor_-KZhVa_MnqWzqGwtT46On_1ty7emrZH4g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Atiya Williams The store manager was stellar… Super helpful, super kind super on the ball with everything.  I could not have expected better service.   11 out of 10 stars  .\nShe went above and beyond on every level.. Thanks for all of your help Atiya.",
      "date": "2026-02-09T22:20:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "94b9152f-7b58-4ecd-a583-d8bf2e9500cb",
      "author": "Herbert Thornton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwQ1mYmb0QTZ_z2vAkr5TIw3l97vPICxNPh3LrabzU8rVRRQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you Atiya for helping me get set up today! You've always been helpful and made sure everything was taken care of. Beat service at Extra Space Storage by far!",
      "date": "2026-02-06T22:56:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "62b9edab-c038-47e3-9c12-7c3c5015eb7b",
      "author": "Tangee Morton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHWNQQodV1gHVTJWMtZhqtdsmqzpVfNP910BXfQLlYYAx72Q=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2026-01-27T12:03:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cea16326-538c-46e7-ab6f-47061d51893f",
      "author": "Walter Jackson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEvcrqud2n42gDe8Iub0ieLMV6hLguaBa9dl3AQ1Dol37X020=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I appreciate the service.  In i appreciate Ms.Atiya for being a good host. God Bless..",
      "date": "2026-01-21T21:19:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5858311f-7b3c-4f71-96bf-1e18d85ab776",
      "author": "Missy anne Wagner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWy5s1Db2ZGE40hetyN77UPGGe-8dJ4p2fEAVHyYKJfDQH8sOO9=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Atiya was AMAZING! I left this location for one closer to my home- it was a nightmare! Wanted to return to Westville and Atiya took the time to hold my hand through the process and get me back into to a unit! She was extremely helpful and knowledgeable and I can’t thank her enough!!",
      "date": "2026-01-20T19:11:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fe86f45c-c0b0-4c07-9b35-f5df7448c7cc",
      "author": "Heather Gable Storey",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDB6SV9gLxS2m3iUtWAfc11YnEt3hfH9rLcpxmchl_8FIsNA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Atiya and Lauren at the Westville, NJ location were extremely kind, knowledgeable, and helpful in assisting me in fixing a rate issue as well as updating my information after my marriage. Highly recommend this location!",
      "date": "2026-01-16T15:56:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "55104722-dcf8-4106-b1ce-621c22204807",
      "author": "Barbara Vogel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYejzMQ0TlryZXNj5LQsmydgWYqujTr6YpliUNiWnC0hFNNA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "New to this storage company and cannot say enough about the great experience from the first phone call to customer service to the in person connect.  Atiya was friendly and very helpful especially when we had to get a larger unit because I under estimated the space we needed. The building is well lit and extremely clean.  Would recommend Atiya and the Westville location",
      "date": "2026-01-03T19:38:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ceb38053-f3ed-4833-bcb1-ba3e7f25709c",
      "author": "Xiomara Romero",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2gcabgacxbn_Ompu50mpgYLyoAjuXHqWRWSnf6-eb7feIzeqY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Atiya at Extra Space Storage is truly amazing! She is always so patient, kind, and willing to help no matter what. Every time I’ve needed assistance, she’s gone above and beyond to make sure everything was taken care of smoothly. You can tell she genuinely cares about her customers, and it makes such a difference. Thank you, Atiya, for always being so helpful and making the experience stress-free!",
      "date": "2025-12-23T16:14:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0227c76e-cc43-4a0f-b50f-afc61bc2f264",
      "author": "lane ramirez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVINen3vNdLN2eU_doItqCMdwdu8ZepbnYy0yr8LG75ggxH3167=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "always incredibly helpful and accommodating!",
      "date": "2025-12-19T23:03:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "44f30ea4-547d-464b-8f39-07df0d716f98",
      "author": "Scott McMichael",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDl4oQBXOBnR7_3XYPn5iBeSrgAU4dDquMIpkgXvcAvkWoF_RlkA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-12-04T19:49:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6033e5fb-5e89-4465-86a1-49df5e8738bb",
      "author": "Christina Miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlOqm8s3HA4XBv97MxOV5uYGMngetFowIf6aXuPHfRtX0BB6k=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly staff and very clean facility, the office manager is great. Customer service is exceptional. Would definitely recommend!",
      "date": "2025-12-04T19:45:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b40661f4-06c0-4438-91ec-53b17d506701",
      "author": "Kathleen Echevarria",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6NegT2HNt6j8kdqZbM7wdobCLpvJ-yFRVNx1lIVifcK3lpnA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The Customer  Service was Phenominal! The young lady at this site in Westville NJ was Super Awesome!  She was very friendly, very kind, and very helpful. I appreciate everything. Thank you sooo much. I want to acknowledge  the young lady's name if I may.  Her name is ATIYA WILLIAMS.  Kudos for a job well done.",
      "date": "2025-12-01T18:50:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "96bec7d2-2aad-40ce-b42b-30b256ae0408",
      "author": "Tom Harding",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgJidyJvTsru9ShnbGiEaVyz0KWAV7bFkhZdnSasOuiVrrKFSe=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-11-24T20:08:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "08b61130-6fa3-4639-af29-29a1761ba12d",
      "author": "Elle A",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqpLaUdLo48Vp3cTQZvA4PAfkIqWw6DkUVfl7ad_Q5mm-rzg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mitch and Danielle was are friendly and helpful!",
      "date": "2025-11-15T16:49:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're ecstatic to hear that Mitch was so friendly and helpful! Thank you for sharing.",
      "replyDate": "2025-08-11T14:08:26.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b1862b18-4791-41f8-bd38-f1e95332c008",
      "author": "Rolando Alicea",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXmZr3x5sm3NC8NxJ_8sFgMkWUt0nXEPwvzdBZ7LEgtx3gyA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent service",
      "date": "2025-11-13T18:04:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for recognizing our excellent service! We're thrilled you had a great experience with Extra Space Storage.",
      "replyDate": "2025-12-11T14:08:26.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7183152d-c5ee-4257-8bc5-8afa93710f81",
      "author": "J M",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdKJoT-x-VYpTboM2nThiQZR_KbrfexDuhm5mHa8F1zmCguA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "⭐⭐⭐⭐⭐\nExtra Space Storage is excellent! The location is very clean and well-kept. The staff was awesome—timely, orderly, and truly top-notch with their help. Highly recommend this place if you need reliable storage!",
      "date": "2025-11-10T16:49:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We genuinely admire your feedback about our clean facility and top-notch staff. Your recommendation means everything to us!",
      "replyDate": "2025-12-11T14:08:26.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1e148570-43b9-471c-9641-4d47ac7aac7c",
      "author": "Margie Thompson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYq-BgUhvHpzb3lCo5gvC2L8cAsD-v7dJTyxVmfa0iQtXDVKGv=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Danielle was great",
      "date": "2025-11-07T15:16:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are absolutely thrilled to hear Danielle provided great service! Thank you for sharing your positive experience with us.",
      "replyDate": "2025-11-11T14:08:26.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c1b01223-f5de-4a1c-922f-d1ee07c4a0af",
      "author": "Albert Butto",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvxoTAB0g3xGgB00JPkdhn_CMMly_HZAJLmqRxc5rkgUhmrA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Daniel is sweet and awesome to deal with",
      "date": "2025-11-07T14:53:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are grateful for your kind words about Daniel! He'll be thrilled to hear your feedback.",
      "replyDate": "2025-11-11T14:08:26.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ead95554-2ea3-498a-805b-ea5bbae0c93d",
      "author": "Gregory Lee",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAHRS-TIASFD9e9KW9lNAh5V-XtsgXfQ4W0pbr2P_YzkfOTO8i=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle was wonderful!",
      "date": "2025-11-06T19:20:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, Gregory. Thank you for the review. We're so glad Mike could meet your storage needs. Please stop by the office if you need anything!",
      "replyDate": "2023-08-11T14:08:26.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7ba0c9d4-3dd9-4352-9d4d-870e6d52581c",
      "author": "JayTPVPI",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHQUd0uCwNSGtEqmSUtameRim1CUdNfmjSDMG_xEnagz7OHRc=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-11-03T12:39:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Bike! If you need any assistance the future feel free to stop by or call us.",
      "replyDate": "2025-11-11T14:08:26.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "41a28050-2bda-4f0c-bf7d-85468e556792",
      "author": "ryan bailey",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSJFsCRTxXwBy9N5B0futn6u2P5O7RLP6445VIgf2qOvNlkGpH=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle, the property manager, was one of the nicest and most helpful people I’ve had the pleasure of doing business with in a long time! She went above and beyond—personally calling my previous Extra Space Storage location to help me transfer to this one, which is much closer for me. I was blown away by how she took it upon herself to handle everything. A true legend! The facility itself is super clean, well-maintained, and has plenty of RV storage. Highly recommend!",
      "date": "2025-11-02T11:44:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for sharing your wonderful experience with Danielle! We're thrilled to hear that she truly went above and beyond in helping with your transfer from your previous Extra Space Storage facility. It's fantastic to know that she personally took the initiative to call and handle everything for you to make the move to our closer location as seamless as possible. We're delighted that you found our facility to be super clean and well-maintained, and that our RV storage options meet your needs perfectly.",
      "replyDate": "2025-11-11T14:08:26.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8b2058f2-de48-4ed6-a9e2-6f5ab439c881",
      "author": "Luz E Cruz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIosJv5Qdvxh4CTeuFIHaUGwbGk2dYBf0MkjLbq_hftIWFA7w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-11-01T02:15:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Luz, we are so happy you had a 5-star experience with Extra Space Storage. Thank you for taking the time to leave us such a nice rating. ",
      "replyDate": "2025-11-11T14:08:26.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5640fbfa-1667-478e-b4d5-d3b9152b2446",
      "author": "Angela T",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpcXMwDxRkL26aGOzs0t801oloeQfDIEIz1otyJrvNWWsNug=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle was great! Transaction went great and easy!",
      "date": "2025-10-24T20:44:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive feedback! We're thrilled Danielle provided great service and made your transaction easy.",
      "replyDate": "2025-11-11T14:08:26.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "75cdb7d2-1539-4636-b43a-be74ac1e8a3c",
      "author": "craig eliasi",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNeSCDWovsxxqvlBOgL_yZsngpV04ImpgvTY8rRepnc07Z5A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Danielle was amazing very friendly and extremely helpful.  Helped me through the whole process and even checked on me throughout my time there. Her location is very well kept and and clean. If you need storage extra space with Danielle running it is the only place to go",
      "date": "2025-10-21T16:43:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are overjoyed to hear about Danielle's amazing service! Thanks for recognizing her friendly, helpful approach and our clean facility.",
      "replyDate": "2025-11-11T14:08:26.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1c752f3e-fc45-4bd4-8ff3-0ef612753bf7",
      "author": "Angel Roman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLuIhsyTQL0NFa5caQlZBH16IlYjuSzjxXoiK5rQuKohNswQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle was amazing and very informative. A pleasure dealing with her.",
      "date": "2025-10-18T18:58:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the kind words about Danielle! We're thrilled she provided excellent, informative service. Your feedback means everything to us.",
      "replyDate": "2025-11-11T14:08:26.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "41af3cf7-63ce-4dc3-a74b-634417262a6b",
      "author": "Joe",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfxS4chEr8XbHz8GukUJOE0gVJ8-9vlhcIyFCwICQ6cwYwzQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle is excellent great customer service, super easy and convenient!",
      "date": "2025-10-04T13:03:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are glad to hear Danielle provided excellent customer service! Thanks for choosing Extra Space Storage.",
      "replyDate": "2025-10-11T14:08:26.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a24c5500-c4f5-4f70-8d5a-dd0985fc4217",
      "author": "Anthony Scarlo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhpFczw9jCMTSa5slOvESLFTwoO1Pjvpj1FHEpeTgJx3qbdBTbAQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "5star so far, just got it and not only was the lady at the office was amazing she went beyond to help me got a big storage unit for an amazing price. The 10pm kinda sucks but it is a business. Thank you!",
      "date": "2025-10-03T19:34:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your wonderful feedback! So glad our team helped you find the perfect unit at a great price. Thanks for choosing us!",
      "replyDate": "2025-10-11T14:08:26.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cf6ad579-c308-422e-95e8-758c557b6d34",
      "author": "Melvin Middleton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWULtyOcdnxb1FzYTJhGmm6Bimu1ok5TgdYUJLQtVvHglbbi_gr=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle at the Westville locatuin is friendly & helpful.",
      "date": "2025-10-03T16:07:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear Danielle provided friendly & helpful service at Westville!",
      "replyDate": "2025-10-11T14:08:26.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a2a77e61-b70e-476b-8b10-5feabb487090",
      "author": "Isaiah Fulton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU36lB2HB-zydIqLrgTyLnqmPjkrX8o-nYqolWn0OXpeP4gvT_m=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "One of the employees were really really polite! I highly recommend this place!",
      "date": "2025-10-02T15:24:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear about your great experience! Our team works hard to provide polite, helpful service. Thanks for recommending us!",
      "replyDate": "2025-10-11T14:08:26.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bb24bfe6-84e1-47b0-9ace-67d0a53f61f8",
      "author": "Joshua Pollitt 101",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsaHwFYYd90h-x4RvrfqXfPgLEXZN8zaF3eGlSL8o2uA6Zl0dM=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Danielle showed to be one of the best business representatives that a company could ever have 💯",
      "date": "2025-10-02T13:56:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are overjoyed to hear Danielle provided such excellent service! Thanks for recognizing her outstanding work.",
      "replyDate": "2025-10-11T14:08:26.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bb4e99d6-9ee5-4297-86a6-645d4f94e672",
      "author": "Jackson Scarlo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrXGz6IHVy6_Tg_CDOeZv5uIjeoe6rxo4Cpt8mZYqmk_OI0w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The lady at the front desk was so nice polite deserves a raise and the pricing is Outrageously, perfect and for how big the Unit is,I love it.I personal reccomend this location.",
      "date": "2025-10-01T17:48:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for recommending us! So glad our front desk team and unit pricing worked perfectly for you.",
      "replyDate": "2025-10-11T14:08:26.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5438d554-25e0-4a97-bca0-cc774f61d0be",
      "author": "Gary Harris",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpDHiL1-r6N5l8qKV8v0u0-egG9EwIoyc_KceqAJ1k0NYSrepP=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-27T13:33:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Our team is so happy you had a 5-star experience, Gary! If you ever need anything in the future feel free to stop by or call us.",
      "replyDate": "2025-10-11T14:08:26.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6edec07a-a0af-4053-b9cb-4fb5ac374d99",
      "author": "Davon Boone",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_VqUqzXHzlN2c79dWi59TrWygE1mLIbw-81DpYP-ypuPYPg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle is the best shes very polite, she help me with ALL questions, id highly recommend 10/10.",
      "date": "2025-09-25T15:39:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for the amazing review! So glad Danielle helped with all your questions. We appreciate the 10/10 recommendation!",
      "replyDate": "2025-10-11T14:08:26.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "98c7380d-9a2e-480d-8805-db8095cf85d9",
      "author": "Tiffany Pratt",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6RPI4uYvms9te22JeqV_StN0YkIqUz-XkHAT0EN0uxL3DQw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-23T20:32:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Tiffany!  Please give us a call if you need further assistance with your storage needs.",
      "replyDate": "2025-10-11T14:08:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "644c971c-5a1f-4fec-9482-0495064c6684",
      "author": "Heather Sorge",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCs9FwHL-Nmi1i_Hk2CpqKz8ZJ4IKSEMnCWG4oQUSF02uwCbBvYQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Seamless process, selected our unit and accessed it the same day with zero issues. Space is clean and instructions are clear, highly recommend!",
      "date": "2025-09-23T16:18:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We sincerely value your feedback! So glad the process was seamless and you found everything clean and clear.",
      "replyDate": "2025-10-11T14:08:34.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "642619ff-0d77-4843-bee4-86ba34bb909d",
      "author": "tyrone mcbride",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWscLYGywAGUYfXPIElDlTY0MGs_jvI35LL5TaD6JczP_sw4zm7=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-22T20:49:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Tyrone. Thank you for leaving us a rating! Your feedback means a lot to us! ",
      "replyDate": "2025-10-11T14:08:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a0d71f47-3377-4bfb-a125-f41cf217f549",
      "author": "933 henderson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRGaKDw6Op2vAZXe58jWiuLTYxWMZgIIf1ilhqvsQ2Vl6nP9wf=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "She is great",
      "date": "2025-09-22T17:31:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks! We're thrilled she provided great service. Your feedback means everything to us.",
      "replyDate": "2025-10-11T14:08:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "75a981c3-ce50-4502-b793-ce19490a9843",
      "author": "RB PRODUCTIONS",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhgaW0ejvYFSAaTcdehh_fbTQFWOMjbSilTSF2FvaaT6-kHOll=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-22T17:30:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating Rb! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
      "replyDate": "2025-10-11T14:08:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a7dfb135-ba65-4bf0-a462-6107dc097cb2",
      "author": "Robert C",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqAxj-7Ha8w7HwfSJl6GDD-6Z4I6zD6RRLUv8jVqWd8peo34jxlQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-19T15:40:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks! We're so appreciative of your excellent rating, Robert! We are here for you if you need anything.",
      "replyDate": "2025-10-11T14:08:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "49474135-4f10-4e9e-a717-fd6376c95ee7",
      "author": "Tiffany Leary",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQbwePf30Ti5tt3-yFJ8S8PiVNwE5XeCTbSwZlb2kgTF1TfQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle is so sweet & kind. she was very patient with me & answered all my questions without making me feel silly for asking them. You have the right person as a store manager & the perfect front-facing employee! :) Thank you Danielle!",
      "date": "2025-09-13T20:27:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for highlighting Danielle's patience and kindness! We're thrilled she made you feel comfortable asking questions.",
      "replyDate": "2025-10-11T14:08:34.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a7e3095b-be1f-4527-8861-ba85760384ef",
      "author": "sergio lark",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIulvv25VrZD61JgDnuPhtSsLPQD-ibq_r2ZIsMJvd1QNi4jQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle was amazing",
      "date": "2025-09-09T20:45:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Our team works hard to keep our facility clean! Thanks for noticing!",
      "replyDate": "2023-08-11T14:08:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7d36e963-5539-41c3-8529-5dc4fdd5f933",
      "author": "Darnell Campbell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr0XT4k3XLSm9qEVL632DvRD1Fh0Y8y_BfjtlbuSbSAolbGQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Customer service was excellent very informative",
      "date": "2025-09-08T17:20:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the kind words about our customer service team! We're thrilled you found them excellent and informative.",
      "replyDate": "2025-09-11T14:08:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8940c6ad-4f2c-4d6b-a294-740863af7bcb",
      "author": "JIMMY CORALES",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIHXJs21GpjqqI0k_ZDkF6uipTOLSHVFHhIEYhobzk1nQSJQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Good location. Good customer service .",
      "date": "2025-09-08T16:31:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are happy to hear you appreciate our good location and customer service!",
      "replyDate": "2025-09-11T14:08:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "21185bcc-a71c-4f54-b973-1b87ac70cb1f",
      "author": "Sami Jo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKdBpPMkAR0p9T_1ZUW6-Y8zTmsiAw5SgvG89Yxm-d67xjJTc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "When I first walked in, I was very welcomed by the store manager Danielle G! Everything was explained in great detail to make sure you know what you are getting into! Great customer service!!",
      "date": "2025-09-05T18:36:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are elated to hear about your great experience with Danielle G! Her detailed explanations and welcoming service truly shine.",
      "replyDate": "2025-09-11T14:08:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b17dbe83-500c-4417-baff-d8a54dec6210",
      "author": "Nazar Zubach",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVks8cMklBR9gWrxhgmOOpVfcgyAr--Si11IBOmowjxR7HiHLZ4mg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-05T16:00:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Nazar,  thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
      "replyDate": "2025-09-11T14:08:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3fe2ebc8-9dcf-41ce-887d-88316280b5fa",
      "author": "Thomas Finnell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXapmfTh-EmtP9usm74sdtJMiiZETbhbYa1g1O6sSeM2kBbhW4=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Kind friendly and very informative and tries to match prices of competitors",
      "date": "2025-08-19T20:05:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.",
      "replyDate": "2025-09-11T14:08:34.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d1077a65-36f8-493c-ad5e-f58123f1fe4a",
      "author": "Zuleika Gonzalez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXtntjdYVQfVmzguqxVbS9wNkSvevizO_W6GQwyef7En7MOA3BBg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "If you’re looking for a storage facility that’s clean, secure, and run by people who truly care, this is the place. Danielle, the property manager, and her team are outstanding. They go above and beyond to make the entire process easy and stress-free. The property is always well-maintained, and you can tell they take real pride in their work and genuinely care about their customers. From start to finish, they make you feel welcome and confident that your belongings are in good hands. Highly recommend this location for anyone who wants peace of mind and excellent service!",
      "date": "2025-08-18T19:30:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for recognizing Danielle and our team! We're thrilled you felt confident and stress-free with us. We take great pride in maintaining a clean and secure facility, and it's wonderful to hear that you noticed our efforts. Our goal is always to provide excellent service and make the storage process as easy as possible for our customers. We appreciate your high recommendation and are glad we could give you peace of mind regarding your belongings.",
      "replyDate": "2025-09-11T14:08:34.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e5ec6d83-7767-4710-866a-1678b21bcb28",
      "author": "chocolate hersheykiss",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8r1pB2yukzD2aY0ecwR_zOrm-FDBqfuZ1QikY8M2AGmJTztiS=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Doug was a great help! He was nice and polite to me and my family..",
      "date": "2025-08-13T22:19:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are pleased to hear Doug provided great help! Thanks for sharing your positive experience with our team.",
      "replyDate": "2025-09-11T14:08:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1e3c1cd7-338f-41f4-88ec-e48ee0772db4",
      "author": "Geron Fregerson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgyGIhZr15bpg6YxtpUb-lb8QINm4KazUpPD4-bhTpjo7U0lHq=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff was very helpful and friendly.  On the phone and in person.  I'm extremely satisfied with the service",
      "date": "2025-08-12T17:29:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to share your experience! So glad our helpful staff made your visit great.",
      "replyDate": "2025-09-11T14:08:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "40a5d99a-a097-4e1e-b4d6-a574ca48e506",
      "author": "Kyle Richards",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeRRD72xHwNBUVKGEPHOG0OkFUWWRg0Qp_7ljx5ZWaoP74uQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-12T17:10:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Our team is grateful for your rating, Kyle! Thank you for being a loyal Extra Space Storage customer! ",
      "replyDate": "2025-09-11T14:08:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2c476efd-47ae-46c3-8b2a-7fda46745e80",
      "author": "Francisco Cotte",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQHKI8-eg1QS4KA8A2q4uxQuOZef8v5x-gG0uvEKuYb5uEag=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great service.",
      "date": "2025-08-12T16:07:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for your feedback, Francisco! We're glad our service met your expectations.",
      "replyDate": "2025-09-11T14:08:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1faa7d14-b725-4fc5-8723-b8ff4acf6d0b",
      "author": "darlene Lomax",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIz-HQ0dGeNqbh4kHYqkhzIQgxHel5I9TJeM0tBoME6TOOMQA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-12T13:01:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Darlene!  Please give us a call if you need further assistance with your storage needs.",
      "replyDate": "2025-09-11T14:08:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "34be16d7-a544-42fd-b681-f9702cc864c6",
      "author": "Ruth Castillo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtqNinsChGt8depgGwCGRaMrLkX95p08woM7l2ep3VaPNF-iQE=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Seline and Christopher offer excellent service, are incredibly helpful, and have a pleasant atmosphere. Two years ago, there was a girl who, honestly, I didn't want to come here to ask for any information because she had a bad attitude.",
      "date": "2025-08-05T22:06:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We deeply respect your positive feedback about Seline and Christopher. Thank you for sharing your experience with us.",
      "replyDate": "2025-08-11T14:08:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c09b6499-693a-4e02-82dd-6482461c6209",
      "author": "Tylia Futerko",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXZjmT6cupylJbKk2X1swEftHdaJB3Xm0ObQ3W2Ibiu9PzvteApw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Very friendly service, gave great details on inside and outside units.  Clean environment 👌\nDanielle was great. Excellent  customer service",
      "date": "2025-08-02T19:56:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are absolutely thrilled to hear about your positive experience! Thanks for highlighting Danielle's excellent customer service and our clean environment.",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c9a5e9a5-930d-4eee-88bf-0f4bfcac7993",
      "author": "Stevenson Figueroa",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3cAUiIW2nXVqRe-3PFVHsRyIPCPwVAb3dboIQmr_1y5stZz10xg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-01T18:42:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Our team is grateful for your rating, Stevenson! Please stop by our office or call us if you have any questions.",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "53f36e14-8323-471e-80d4-c23d9fd5a751",
      "author": "Jaythan Vereen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW60KDNssqiKdlqlIlKzr_h26hNHRy_LQIBts1zhHNFtwxx7CQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The mgr at the Westville location( Danielle) is not only professional but also very accommodating and responsive to any issues that I may encounter.",
      "date": "2025-08-01T16:09:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive experience with Danielle means everything! Her professional and accommodating service reflects our commitment to excellent customer care.",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "527754c6-a9de-4f21-820c-ab751b984415",
      "author": "Andrew",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJL6gSCFEO2CzqxsZnRwoVX8doMS89fKVMB5lDa45OA-UW4hQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The Property manager was very pleasant and helpful.",
      "date": "2025-07-24T15:48:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your feedback about our property manager. We're so glad they made your experience pleasant and helpful!",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4c72b4d4-768e-4205-bbc9-d7488e9d27d0",
      "author": "Destiny Lugo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWy5KB6deptEKnQKc6O61OFz4zE_I2mhW42Nw0SROaTilfX4XAyGg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle was so nice and helpful",
      "date": "2025-07-19T21:43:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear Danielle provided such nice and helpful service! Thanks for the great feedback.",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d56f8b90-e09a-4b87-85bc-ffe8978b9791",
      "author": "Edward West",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWprwhYs6ottKk5TfxWKx93jOpxIzWfAcX7WU7z1yWu5lobTjbM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-18T01:47:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Edward! We're so glad we were able to meet your storage needs. ",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "31e2b5b8-a4e4-41e8-9a3a-71a58d977a22",
      "author": "Charlie L",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVoB5VjtX2he-sZ0_8BtJ7Md8pqJWN7mMf_KVf3M0uMvQ12A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle is very professional and extremely helpful. Facility is clean and well protected with cameras.",
      "date": "2025-07-15T13:38:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your positive experience with Danielle and our clean, secure facility!",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "45b76cba-6619-442e-aae0-17594f045592",
      "author": "Daniel Puskar",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvCs6jOhyllAQ-jbr892dAjj6IY08NAqnIzuW6o9ch94CF8lc=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Danielle (the property manager) is absolutely amazing. Sweet, smiley and knowledgeable. Jumped to greet and help as soon as I walked in. Truly a great first experience!",
      "date": "2025-07-11T16:28:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your great first experience! Danielle truly is amazing and we're thrilled she provided such wonderful service.",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fdf0ea58-0187-4d86-87e4-ee2ca68a322c",
      "author": "Enzo Gonzaga",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwiUIlh_rC7FKHxutK_7dN5I_Ks8EtrsCcJspT8JEmoKL06A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle is very pleasant to talk to. She’s very informative, friendly, has loads of patience, and explains very clearly.",
      "date": "2025-07-10T21:36:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your positive experience with Danielle! Her friendly, informative approach makes all the difference.",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2e893c6c-973b-4c19-b5e0-1e1632c4bccd",
      "author": "Jordan Nicome",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7Eoy78PXsiqTbEazng8u_OdpCI98drKa9tAuXzam1sCnJIKXjgg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I would like to leave an extensive review about Christopher Carbana. He provided exceptional assistance during my time at Extra Space Storage, going above and beyond in every aspect of customer service. Even hands on helping my family and I. From the moment I arrived, he demonstrated a professional and strict yet friendly demeanor that instantly made the process feel smooth and stress-free. Christopher took the time to walk me through every step of the process of clearing my unit space, ensuring I understood all of my options, pricing, and unit accessibility. What really stood out was his patience and attentiveness. He answered every question thoroughly and never made me feel rushed even when it was 95 degrees out. He even offered water multiple times and valuable suggestions based on my specific storage needs, helping me choose the most efficient and cost-effective unit when needed again. Christopher maintained a clean, secure, and well-organized facility, and it was clear that he genuinely cared about customer satisfaction. Whether it was assisting with the lock setup, adjusting my reservation, or offering flexible solutions to fit my tight schedule as well as his, he handled it all with a sense of pride and dedication. His level of service made what could have been a mundane errand feel like a personalized experience. Thanks to Christopher Carbana, I walked away feeling confident and grateful, knowing that my family’s belongings have been and always will be in good hands.",
      "date": "2025-07-10T17:28:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about Christopher's exceptional service! His dedication and care truly made your experience special. Thank you for recognizing his efforts!",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ddb8e214-4b9a-4bbd-a9bb-a893afea33fb",
      "author": "Rachel Graham",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_J0oTmKN5A2wLHlTUkx7AG_EvifrfuihkIdI5N6stDyPsg6f_=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle was so helpful when I arrived to purchase a storage! She made the process very understandable, simple, and easy. No hassles and all i do was given up front! And the unit was offered is amazing! Looking forward to storing my things here!",
      "date": "2025-07-09T16:05:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're honored to have provided you with a seamless storage experience. Thank you for choosing Extra Space Storage!",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cfb2873c-623d-4bb4-9682-bdadbffce691",
      "author": "roger smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUjLqgeLSmbtKiEJzRZ0QYeIkpHQPvg6WpJOaOGrE8RH9a7w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "A Great experience. Friendly, knowledgeable, and professional. In and out with no problems.",
      "date": "2025-07-03T18:14:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're glad to hear about your great experience at Extra Space Storage. Thank you for sharing your feedback!",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "80575ee2-1ab3-4bba-8059-8d5cbcfd9852",
      "author": "Juwan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqTtWE46b93MUnyUDfPyM2AFsoW_hBLYdNrUoqohZJ0t5pRw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle is amazing at her job! Could not have asked for a better experience at an Extra Space. She made the process quick and easy. Danielle was informative to meet the needs of my questions. Highly recommend renting here! Thanks Danielle, I appreciate you so much!",
      "date": "2025-07-01T20:26:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're absolutely thrilled to hear about your positive experience with Danielle at Extra Space Storage. Thank you for sharing your feedback!",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "322d2a86-49e4-418e-ac4d-eba1145212cf",
      "author": "Mike R",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_Uoy_7L6entQ6atpPvSDJmtXE36jpnjxDfIakAFoM6G32hiI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I am shopping around for pricing and Danielle G answered all my questions. Very knowledgeable and informative!",
      "date": "2025-06-27T18:55:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience with Danielle G!",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4b9c4bf4-523c-44fb-b1f8-0172902f3587",
      "author": "Mary Richards",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsy342wfAx5j8zlXBACtyUA7YdZpTagFKgcWSMJvASVHQxhg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-23T17:36:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're grateful for your rating, Mary. Call us if you have any questions or need assistance with your rental!",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "72cf90fe-54a6-4132-a190-91d0071c4e94",
      "author": "Jay Pryor",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzdiU9otm2fE64EtlM4QSUsvZBhr1533XAtCRKwfefXD1OwQPD=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-21T21:09:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Jay! Don't hesitate to reach out if you need anything!",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c0cd3c65-210c-49c7-9d8e-b39f8d5a10d4",
      "author": "Jean Rougier",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzch5EsliHuHoojJhlFCpbaLG2RZw7bII1pEIWGPfxcoqLtw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-19T15:42:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate you taking the time to leave a rating, Jean! Your feedback means a lot to our team.",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cf06312b-9351-4b8b-abe3-f5f18678dda5",
      "author": "Cierá Ace",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfbL34Ust74esyD7g6eQIrxp0ktS8mFFf9z1Z9gxt3LtGkqGvt=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle is my Fav 10/10 she is so welcoming with a bright smile✨ and vibrant personality🌀 was so refreshing especially with the week I’ve had I didn’t need more stress 😩 and she made it soo easy and explained everything to my specific understanding☺️. I recommend Extra Space Storage especially if Danielle is there. Thank you so much 🤍",
      "date": "2025-06-12T16:02:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your wonderful experience with Danielle! Her bright smile and vibrant personality truly make a difference.",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "aadf36bf-f912-4252-b732-d30b286576c6",
      "author": "Chesca Negron",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQCdsKqvIJng1TcC8GqmMsTPyheRcC2FN1yn__lNCnEw7n_dk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-07T18:20:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're happy you had a great experience, Chesca! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7e5506e0-3170-43ff-befa-85f7c2c702b3",
      "author": "Salina Quenzel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINHN1PiRCS4UoRA6dLAYqQwTLCm10VU07mqiRaRfZxzdQmiA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle was very helpful and a pleasure. Was a great transaction to open a unit",
      "date": "2025-06-07T15:16:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear Danielle provided excellent service. Thank you for highlighting your great storage unit rental experience with us.",
      "replyDate": "2025-08-11T14:08:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c2757e54-00a0-47c4-b0a6-297e1e811aa2",
      "author": "Jacob Pecina",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhuiXySWZr8s78Yk7yWXvUyrNH2xwfhlUnJe0PTtlYXquZzCk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle and Chris were the best help and so friendly and the whole establishment was very professional and clean.",
      "date": "2025-06-07T14:15:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear Danielle and Chris provided excellent service. Thank you for recognizing our team's friendliness and our clean, professional facility.",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ccaf8c12-8513-4708-85c1-57b6c1f83a3f",
      "author": "Juan Rodriguez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK10u1j95BluyGxxotpYIaJbYExZGF-Kb8bS7NZRr6uZlsrIw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle G was a great help!",
      "date": "2025-06-06T20:55:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear Danielle G provided excellent service! Thank you for recognizing our team member's dedication to customer satisfaction.",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3ed044cd-5094-4d32-bc55-7c9a7d52e2fc",
      "author": "Ryan Campbell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9OyJ5xKx1Fn9ylF2O5OpgmA2JcTxZF4a60WCF5JWhC5OMG1qH=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "They are great here",
      "date": "2025-06-06T19:13:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear that you find our service great! Thank you for the wonderful feedback.",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "078f8ce5-8730-4959-a1e3-67985ed773e1",
      "author": "Oleksandra Oliinyk",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4Vyal3ENPqEKJjCCjfoiyFK62oqnLR0Whb7J2ElOh_MQ4FQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Daniel is so sweet and very helpful! Amazing!",
      "date": "2025-06-06T17:13:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear Daniel provided such excellent service! Thank you for recognizing his helpfulness and sharing your amazing experience.",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0c77cd68-9278-477a-b652-e766f9bb63ac",
      "author": "Chuck Iles",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyuSCvoSoMc9neTM5--HANvt6lJqk_X94VLka3ONJ8AhT1Vg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "What a wonderful facility. Danielle was super friendly and great. It was very clean inside and out. Will do business with again.",
      "date": "2025-06-06T16:21:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear your wonderful feedback about Danielle and our clean facility. Thank you for choosing Extra Space Storage.",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "48d9fbfc-5061-4a5f-9441-0f1588741414",
      "author": "Angel Montesinos",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-8D5A0-O5B0izgj-V7rW2HYmAcQKmUq2Q15bltqupJSTnoQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great customer service Danielle was excellent she helped a lot and she has amazing hair.",
      "date": "2025-06-06T15:33:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your excellent experience with Danielle. Thank you for recognizing her outstanding service and personal style.",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "36283020-2173-416d-b5b2-6e6f35cf72f7",
      "author": "Ken Moniz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWy-5zlEi06NwG8TllKQNOskBiHKvYPt7GlJPw20BSnymUBct2h=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Danielle is awesome and outstanding\n\nand She has a pleasant personality",
      "date": "2025-06-06T13:41:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your wonderful experience with Danielle. Her outstanding service and pleasant personality make a positive difference for our customers.",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "79abf0e1-f171-41ce-ad1c-2dc491f8946d",
      "author": "Michael McDevitt",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNLGAVY23Y_DRALP0gaCxIYgRLOSXsCDzEw9A4f1ocZNrfIr0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-28T15:27:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Michael! Don't hesitate to reach out if you need anything!",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "73bf5b60-8be2-4e8b-b216-4fafd1cb4aaf",
      "author": "Tony DiSilvio",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdIfx575Lo2skUuA4lPzG3owQWKQOTk6sp6VKwoFpFeE-DRA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fast and friendly customer service. Incredibly helpful and informative. Answered all my questions. Excellent and fast registration process!",
      "date": "2025-05-26T21:51:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your positive experience with our fast, friendly service and excellent registration process. Thank you for the wonderful feedback!",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "86f8ca9b-0b9f-4e49-8ac7-bb26e17983ae",
      "author": "Brian Washington",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFxtIt_0fgHRYjjekuw-JEOe-0OPv2UYZsyMxn5rVq7c6S_5oP=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-26T21:12:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Brian! We're happy you trust Extra Space Storage for your storage needs. ",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f0904e92-a536-4388-b645-65ae40d7deaa",
      "author": "Robert Klimowski",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUa9yZkE7rko_-3f22YdAkP-gDy0G0vPzzXNWjBUqm28ORS6r2b=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Chris was very kind, helpful and informative",
      "date": "2025-05-24T16:59:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear Chris provided such excellent service. Thank you for highlighting his kindness and helpfulness.",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "863a0f49-b812-473c-953f-66ab5258ecf8",
      "author": "Gabriel Riede",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV58Zui0rSnIs-nQtkwKjBac69MkI0m6c2aaxtUGInfuxFNh1cq=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle Garrett and Christopher Carbana are amazing and helped us out quick and very responsible. Definitely recommend that property!",
      "date": "2025-05-21T22:02:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear Danielle and Christopher provided amazing, quick service. Thank you for recommending our property!",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2a709222-dd93-4772-994e-eefff4bd5ac0",
      "author": "Camila Bergamo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRvPuBl3MRg6aSsnsySlWW2TtWAL2Q3__gzDouzm1sWJPIHFI36w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danielle Garrett was very friendly and helped us to find our storage unit",
      "date": "2025-05-21T22:00:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear Danielle Garrett provided friendly service and helped you find the right storage unit. Your positive feedback means a lot to us.",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e64ff052-e050-4d32-ac7d-957b91aa127c",
      "author": "Asia Taylor",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWV5q8rYKk_XmasIJgRkcJBPHHmdpzIODNig5qEkFR3T1LC1N64_A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Christopher was awesome! I had just moved and didn’t know what to do with a dresser that was too big my new apartment. Last minute we stopped by Extra Space in Westville on Delsea Dr. and he helped us out with enthusiasm. He was very kind and informative. Danielle was also present and offered her assistance for future needs. Appreciate them very much and this was the best experience!",
      "date": "2025-05-17T20:50:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are pleased to hear about your positive experience with Christopher at Extra Space Storage in Westville. Thank you for sharing your feedback!",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6c3a3554-3f6b-42c5-b146-0037853b8d49",
      "author": "Prince",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_4ALgYgGR_veEYtH_TmR4rmj5iFEf5MIwvcaGynNR3PROOi-5=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very quick and easy",
      "date": "2025-05-10T18:58:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are overjoyed to hear that your experience was very quick and easy. Thank you for sharing your experience.",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f26e50cf-2923-420d-ade1-8b46e1ac0b64",
      "author": "Denise Washington",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqFpfWdHkFFLPZtrBupDR8_NNzZvVhj231rRGS8LKqvROfBAw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-10T16:20:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Denise,  thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "78c670b4-0ad0-4de2-9012-3730dafbaad5",
      "author": "Patrick Dascenzo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK056xEipmQJ_5YBJwTQOmtFMUwd3SSZNMPwcigq_WNbrRKHg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Chris and Danielle were amazing with helping me through the process. They were very nice and professional. I highly recommend using Extra Storage Space!",
      "date": "2025-05-09T20:28:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are absolutely thrilled to hear about your positive experience with Chris and Danielle at Extra Space Storage. Thank you for recommending us!",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "947500ea-5726-4f35-92ac-8f4f82566c18",
      "author": "Bobbie",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPcuXHET6R5GmCOlx2IDac9ueHc7ggJI8NUGIowZbslSgjaYrL=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The people at the deptford storage are AWSOME! Danielle and Chris were totally helpful they deserve a raise!!!!!",
      "date": "2025-05-09T17:18:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are ecstatic to hear about your positive experience at our Deptford storage facility. Thank you for the kind words about Danielle and Chris!",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "494505bb-69b4-4ba2-afd0-d4b9f7385216",
      "author": "Leemu Gbarbea",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWICYQbaURyEAEpAK4dfQ5O0GbN3fajXwEZWerSOSteVaGdRuWA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-08T17:47:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Leemu! Please let us know if there's anything else we can do to assist you with your storage needs. ",
      "replyDate": "2025-08-11T14:09:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2fea5ca7-ffad-471b-8f0e-a9f60e4e3795",
      "author": "Robert Anderson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSpPkab__GSE7ZfUEk8_a8vNaC6aA35OI3S08sPnttAnfxhy8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service Danielle was extremely helpful and friendly thro the whole process",
      "date": "2025-05-05T18:26:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your experience with Danielle at Extra Space Storage. We're glad to hear that she provided great customer service.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b5297d6a-1adf-48e2-b47b-ee97700c36c5",
      "author": "Rondel Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA1dBrevEdDMcmubPhI6-cK06GVPjN_D01yZLGMl_WOacARw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Christopher and Danielle are absolute legends. I left feeling like I’d made two new best friends. They’re helpful, professional, and somehow made self-storage feel like a VIP experience. Honestly, if my boxes could write reviews, they’d give five stars too!",
      "date": "2025-05-02T20:39:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! Christopher and Danielle are thrilled to have helped you!",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d01dff55-0034-4e59-b06d-ce7bfcc244d0",
      "author": "Augugstine Pft",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr1dZuMvBJwa7c6A-CWdfmK4qo8-AU_WhCPCWb6Jz53g2NIA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful and polite! Excellent customer service.",
      "date": "2025-05-02T19:35:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are elated to hear about your excellent customer service experience at Extra Space Storage. Thank you for your positive feedback.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7f483046-2729-491e-a1be-c2e143b2eec0",
      "author": "Ptah Initiative",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjT7lehfoXMOnZeYZpezZO9ITBMU7wRjJK9SdYuBMut7NwAOkjxA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Had the pleasure of being serviced by Selina today at the Westville facility. She was amazing! Very friendly, knowledgeable and took very good care of our needs. I would recommend using Extra Storage for your storing needs and especially this location.",
      "date": "2025-04-24T17:34:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're delighted to hear about your positive experience with Selina at our Westville facility. Thank you for choosing Extra Space Storage!",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b0d9cb62-9dc1-456e-ae43-2fdf23a42f98",
      "author": "Michele McIntyre",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVIyjXk1WzKT8wobQwA1B_uqCAwBQ5MQZqh9WKDuSSeEYgIQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-24T16:17:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Michele. Your rating means so much to us!",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5cd95925-a8c3-49e0-ac8e-0e9ba68c27ae",
      "author": "Deanie Holmes",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUz6lfbSDqvYjZSr9Lm3VxZQKmEBB7emMPUAt-w4hHDVW4uqQ8q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-19T17:06:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're grateful for your rating, Deanie. Call us if you have any questions or need assistance with your rental!",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "af98bd40-06e6-42db-9a3b-e8520b7f9cb1",
      "author": "Christopher Delvalle",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWyWod6OQlOUR-Vzu3y28RrxL8PQjEvWree0ZBoOlUoLXlNQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Christopher was very helpful. The experience was flawless. The customer service is really over the top. I had an awesome experience and will only come here for my storage needs.",
      "date": "2025-04-19T13:41:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the positive feedback, Christopher! We're glad to hear you had an awesome experience with us.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fc3385e7-b5f0-4e74-b9e9-4fdd9dfe0cb8",
      "author": "nicole ireland",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3n8rX07mTGEk7MUMJFzpqQdaizu7hb9Fpz6AwrZEO46m23g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Selina and Chris are two of the nicest people I’ve ever encountered, they are quick and efficient and very informative. Thank you for making my experience easy!",
      "date": "2025-04-18T20:07:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive experience with Selina and Chris is greatly appreciated. Thank you for sharing your feedback!",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "eec6a233-45b4-4a31-bc94-8753bd116e0a",
      "author": "nicole wojcik",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvZ5Gnkb5vjNLyJOqvsT_zDfbtiGHhUK3kJiNXqgjGiS2pErM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Chris and Selena in the Westville office were a pleasure to work with. Had a few questions about my unit and payments and Chris answered them all and set me up on Auto pay so I wouldn’t have issues moving forward. He even met me at my unit to show me tips on the lock and key that I always struggled with. Would highly recommend!",
      "date": "2025-04-14T16:31:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are privileged to have provided you with excellent service. Thank you for your positive feedback! We're glad that Chris and Selena were able to assist you with your questions about your unit and payments, and that Chris took the time to help you with the lock and key. Our team strives to ensure every customer has a positive experience, and we appreciate you recommending us.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "22b2cd28-788c-404b-b93e-7e972347e1d8",
      "author": "Janet Robinson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkVle6xLPuHv4BP1yAppns9MMQTlchOgPaDykE6j6hHPg3XeUraA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I loved it",
      "date": "2025-04-10T21:55:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're excited to hear that you loved your experience at Extra Space Storage! Thank you for sharing your feedback with us.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "72ed4d72-4a87-45a8-8867-34e8821874e4",
      "author": "Hiro",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlfoZojkcrwMXex32Ux7ctBbXmQ25lkBzER6eauticLmOJSKm0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "SeLina was super helpful. Helped me get my first unit and explained everything clearly. The units and site were clean too",
      "date": "2025-04-09T23:03:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to share your experience with us, Hiro. We're thrilled to hear that SeLina was able to assist you effectively and that you found our units and site clean.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "582f8bb6-bd38-468f-b21c-9cd5c771f2b9",
      "author": "Jamie Castaldi",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqc9C0idL8s4L28DN9MArx8dUJBalTYGbYB1QN94rkSc05qAVw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I was just speaking with an employee named Mitch. He was amazing and super nice and helpful!!! He just literally made my whole day great!!! I love people that are just willing to help others and he definitely is that kind of guy!!! Thank you Mitch!!! You are amazing!!!!",
      "date": "2025-04-09T15:44:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear about your positive experience with Mitch! Thank you for sharing your feedback.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "be98fed3-6cf6-4db9-a068-757fec988e88",
      "author": "Andrew Gregory",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITFeYnKas0MZzbdU8UrkDKvkUMrwIYyrbYkn56Ixqp28_Rtg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great Customer Service!!",
      "date": "2025-04-08T18:12:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Andrew, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call or stop by the office if you need anything!",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5c7e2468-57b2-452b-867e-9805bae8002e",
      "author": "Anthony D",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLD1RV1Dh_et_mdvefdAx1dS80iNSCqW5ri-rf3L3d-K1sWyQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-08T18:05:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Anthony,  thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8232e946-69dc-4fb3-84cc-2828ee7845ce",
      "author": "Glenn Smyth",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2oNHPq6JJfBaKcIsRw5lBoiOzwKgY0Y1pnp9eJu9lxn_5ITpdQg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-08T18:05:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Glenn! We're happy you trust Extra Space Storage for your storage needs. ",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c5eb9165-573d-49e7-b1d4-8a7ea75ad407",
      "author": "Jose Adam",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOpgms7dxUfTi0ac-cjRd61xvNNIpwvwiqi5WM1o981UJAUw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service and great help choosing a storage unit. Christopher cabana was the associate helping and helped me out a lot!",
      "date": "2025-04-07T16:03:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience with us! We are honored to have been able to assist you in choosing a storage unit.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "54502011-e7d2-4e1b-bb02-9d68569a635e",
      "author": "Glorilys Aviles",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBebuijDumsf3rE7zwyDauXW9bkB-oCYMyzUnQNAb-m5kGzQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you so much for making my life a little easier",
      "date": "2025-04-07T14:46:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your feedback. Thank you for choosing Extra Space Storage to make your life easier.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f51abc64-fe28-4eaa-af98-a31f494d1f47",
      "author": "Edward Donisi",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwnMUBRjfLdBvhv_1CKAIXWk--CmNmWF1DEmXubb-MJlXd3Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-03T18:54:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Edward, thank you so much for the great rating! Stop by our office or give us a call any time if you need assistance or have any questions.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8c307853-3c48-40c8-b19f-3c750ad37c3b",
      "author": "Robin N. Green",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFwRgIAKYSP1eJUjFukT7GNwk61ySsq24tQH_WFjURXskOORPFGw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Christopher was great !! Very informative and detailed. He was helpful and generous with information about everything. Thanks he made moving in easy .",
      "date": "2025-04-02T14:08:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are overjoyed to hear about your positive experience with Christopher! Thank you for sharing your feedback.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "341ced4c-ad7f-47c7-9afd-864664a220f7",
      "author": "Shay",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeM3V9o_YwvK4rmNCzb5Ux0cPxf1eT5doByaLf7A2vUetP8Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great customer service and smooth transition. Thanks again to a great team!",
      "date": "2025-03-28T16:30:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're happy to hear you had a great experience with our team at Extra Space Storage! Thank you for your feedback.",
      "replyDate": "2025-08-11T14:09:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6a39fdca-c6cd-4dbb-b2d4-0c5b58c9c455",
      "author": "Chante' Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-LRC_dHbnXHEkcdxN1D6snWaIpo97BZS21YrRCFOHMstypg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-03-27T19:57:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7aea747e-e6f3-47cf-8662-b30fb54387a1",
      "author": "Suzanne",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5hZ3MO2sYO5aZZIGw0BaeoRg-Mt0XF4KD4udrOfq0NU-euA9g=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Chris was great! He was friendly & explained everything in detail.  Clean storage facility",
      "date": "2025-03-24T14:17:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "213532aa-70ef-4ce4-ae61-d98c546ab5fd",
      "author": "Dan Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXQfEQT45kgN8D5fHIJdm685x2QHCvgHhg6kA13ipgXt0qIA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience, Selina was a great help!",
      "date": "2025-03-20T20:00:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c9fcba4a-8171-4f26-80f5-d9f4688a3bfc",
      "author": "Ahmet Kölüş",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhAiHevHbMSfLMr03YWGeu22Xtj9zegO6tH9PZXPH0L9WOOA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-03-20T18:17:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cd049649-116c-4d66-a68f-4d6041fa079b",
      "author": "Naimah Abulqasim",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITlcEK3mSmIJGbhqYh7TgdW9RriyNA6SWutkt8Xl8boTuywA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "She was super amazing and helpful with everything i needed!!!",
      "date": "2025-03-20T15:56:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "02f54865-5368-49b3-b283-83c30d781c7c",
      "author": "Robyn Kennedy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXWODVmx047udY2qlmFzKTQFibL4wfrGuMkMt0I33CHoyr4Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Seliana was incredibly helpful.",
      "date": "2025-03-19T16:52:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ee418ff3-bc4d-46d3-ae47-a5d145fadbc7",
      "author": "Miquel Bryant",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2wsItxKGZQFmTupyO0_qOq2uBXqPbdzJXFNXaY4KIfSkbxdIC=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I moved out of my house I went into extra space storage and met Chris he's professional cool and very nice the establishment is amazing they let me put my boat and furniture inside and gave a very low cost this place is excellent and awesome I recommend it to anyone moving or who needs storage space you guys rock",
      "date": "2025-03-15T20:51:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "da2998a4-507b-4079-9139-554dd750bdc7",
      "author": "lil Zell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4vJtxIBzm5NeakLbCdSvCtd4KtUiYw_E9WSm0kkqlLgE0xVI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean site. The managers were cool too",
      "date": "2025-03-13T00:11:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4d361050-e20d-433f-86ac-3e24254de7ae",
      "author": "Raul Aviles",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXX0ZrLZIK3Zgb0k3jvJ4FenmdMLWaRQW4jz0LVkTPfqDrqdR1QPw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Selina Dereck and Chris are super friendly and helpful.",
      "date": "2025-03-12T23:28:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "43f764e7-f34e-49de-b6af-e3671f214c08",
      "author": "Bret Briers",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKeOH5u6gy-Wc99UQoTgAjSm-z6-DwNzM4nu_NnYxzi6gbLA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Selena helped me out so quickly and attentively. Definitely would recommend working with her!",
      "date": "2025-03-11T20:20:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "78acdfa5-76f3-476e-818f-e73e121b359d",
      "author": "Dean Curley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdoJNvw2NENyVc2pAuKBnT6ZFk1-eD8nMRIJ1IauGTFRUNYw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Quick and easy",
      "date": "2025-03-10T14:05:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "708a9665-5362-4d20-a5e4-3d71850b06df",
      "author": "Kevin Wood",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgqdrhfbzpkqnsKqzTmEToUsqDijAAuQA6ZUF2bqYz807MoQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Chris was awesome he was very helpful and kind",
      "date": "2025-03-08T17:17:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4482baf9-5849-4715-83bf-ac77e10e286a",
      "author": "Matt S.",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWISuPiPNvKAiKkgGGmDM9w-FVvNJ1IjhkIStyQxRVRvWn7SzD-=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-02-27T20:59:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2bfb31e4-01e0-448b-a864-06bf4729116a",
      "author": "Terria Moore",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTDx_vxE9WF8ORi2gX5tjq4OrUB9Lpk1AFwao9n1qLn7DMisE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Selina was great happy to come back as a customer",
      "date": "2025-02-26T22:01:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "73a712d2-7045-47f4-a444-6e44382629df",
      "author": "Darlene Becker",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXlGGSsZX0hiJ7Wb-uFsTV0dnbT8qzRZVvScWRMjqL8bjGXw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very sincere n helpful made it quick n easy",
      "date": "2025-02-26T17:51:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3d61c166-8c08-4d4f-a70e-cb527160554c",
      "author": "Julia Zinsavage",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwH2-DDx8cQ2ZljVAX_vRuj6YpA_X8_iRwXo5_lRJa5h9Gmg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We just got a storage place on the Delsea Drive location. Christopher did a wonderful job explaining the options and showed us the units available. The place was clean and bright. Thank you!",
      "date": "2025-02-25T20:39:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "882c6370-f6b5-4db8-ae9b-effa2a9e8808",
      "author": "Scott Duckett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLRajZH1Ksc1eMm25l169B6EeaGpEORKL7XVlF5293znY5jw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Selina was very helpful and respectful. If you need storage space please give them a call or come in and see them. They are the best.",
      "date": "2025-02-25T19:26:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "67b5c5dc-2184-45ef-a644-ce759f4db4f0",
      "author": "Wilson Jenkins",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5Ufk2jlLtJZRcw1f0_8fTHJGEqvj1rSYKPtYeKk9XyAg9DF06=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Seem good, good prices and nice people. I havent done a full cycle yet but looking forward to reporting back",
      "date": "2025-02-25T16:47:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bb50e0e9-4f6c-4ced-9771-a324fa8116de",
      "author": "Rosa Desoto",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQXphTXP8vbX0DKNsP9Ok-1Nk8Xv94g0I3xIrxyWTeyVtBzgMkaw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly and helpful.",
      "date": "2025-02-21T17:45:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f9b51120-a8fe-4143-a9dd-252cd1a9e01c",
      "author": "Sheena Harmon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXl-0CNbyG0dmasQbVna9s6NbjecQYPVgD1icYBFX1sB4ixs6MihQ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Very nice staff. They helped me out when I had a problem paying. Only problem is the fee on top of fees, but thats a lot of places. Other than that very professional.",
      "date": "2025-02-19T22:28:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "196624fc-f6cc-48ed-8997-d7ec1e6f3476",
      "author": "Adina",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDiMYGXyIjLE4qfP6y6o3OqzBM1Z1uL_d5HG6xwtKTbL-MBPw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-02-13T21:12:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Wow, thank you for the great rating Adina! We are so happy you had a great experience with Extra Space Storage. ",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e0abe5bf-9fb3-4481-8955-2f5f1d1573e9",
      "author": "susan robertshaw",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHYfYYjArbAjdLWlnHvmbdYFsPTCHfqzzUt_Rakl1M7tSTXT9j=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The people here are absolutely amazing. They’re always helping me whenever I need anything. And the new store manager, Selena C is so pleasant and always there to help you I would recommend this place to anybody. I have recommended it many times to family and they’ve never been disappointed.",
      "date": "2025-02-11T20:00:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for your kind words, Susan! We are privileged to have you as a satisfied customer. Your recommendation means a lot to us.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "neutral"
    },
    {
      "id": "8540bf7c-9050-4e14-bfa6-7534939d82cc",
      "author": "Priscilla Perry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2txPB3TBdPWycbvPkrnjRkr3r7K5c8dK9r-QTWQBOgiH_GQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-02-11T17:30:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the fantastic rating, Priscilla! We are so happy you had a 5-star experience with Extra Space Storage. Don't hesitate to give us a call if you ever need any help with your rental.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0dc9e636-8bb9-4220-b81e-38ef06e7d434",
      "author": "shantel green",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJecLECMuTq0xG_OfULZxMxOmreWGunlc6OopUf78ZMGJDjoA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-02-07T20:51:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Shantel! We are so glad we could provide you with a 5-star experience.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d996a4be-ac23-4a3e-850f-807974b3fede",
      "author": "Michael Ciarlante",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZDqF4NqJ9U8mysuRdr2NABhkjqtnwOaExR8SKyFO3Fd3HlA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The employees were very nice and helpful",
      "date": "2025-02-06T19:34:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're overjoyed to hear that our employees were very nice and helpful. Thank you for your wonderful feedback.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a86c5ec3-dcdd-4b53-ada9-9ca202d9f2cc",
      "author": "Odessa Frayer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKMwG_gOaXINdxinPIbq_ZykT4dGuUiUXdOElq7P4YLNq6KWBk=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-02-05T16:57:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Odessa, thank you so much for the great rating! Stop by our office or give us a call any time if you need assistance or have any questions.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dd0ea527-74a3-4d10-b395-dab867965b6c",
      "author": "Karen Robinson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZ4NWL_GeqpPpEb9EQrLgHbcXK9zjFT2Bsi-9kpuNYrcZXYI-P_w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-02-03T19:49:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5 - star rating Karen! We are so happy you had a great experience. If you ever need anything feel free to call.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "49639ce3-a094-40bb-bbf8-76d0a8e36b71",
      "author": "Mel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEjDOLz4s9Chi4xWeFlrtK7iEGx2OYm9F81EW4F-RpN5KlYg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We had a great experience at the storage facility thanks to Derrick at the front desk. He was friendly, efficient, and took the time to answer all of our questions about the unit options. It made the entire process stress-free, and we felt very well taken care of. Highly recommend this location for their excellent customer service!",
      "date": "2025-02-03T18:44:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're delighted to hear about your great experience at our storage facility. Thank you for your feedback! We're especially pleased that Derrick at the front desk provided such excellent customer service. It's wonderful to know that he was friendly, efficient, and took the time to answer all of your questions about our unit options. We strive to make the storage process as stress-free as possible for our customers, and we're glad we succeeded in your case. Thank you for recommending our location, and we appreciate your business.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2c0a2ed7-3547-423b-97eb-49ec8f5f2f0f",
      "author": "Andres Zamarripa",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwb3IK0sxkL3VqlJxV_D1hxO5Mjb0DOs7sC2bJaOgLfUYNpyhE=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Very nice and helpful in the office. Facility is pretty basic but it seems secure and I'm happy with it 👍🏽",
      "date": "2025-02-03T17:38:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are honored to have provided you with a secure storage facility. Thank you for your positive feedback!",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9c6b6f03-7a07-419d-a8bf-10fa6fc2b1e5",
      "author": "Ron Hooversr",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsJ6fHImqCik4-NsVI1BIZXuuIwYRztuXEfKIRpEYBJW8mPQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Manager was very helpful I started with 1 parking spot , he was very helpful meeting some of my special needs then I went to 2 parking spots and a storage unit. As I was a growing customer with growing need he helped me every way he could. I now have a larger storage unit and 4 parking spots I would recommend this place to everyone. I have always had great quick service no matter how big or small my needs are . Great job team !!",
      "date": "2025-02-03T11:34:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're pleased to hear about your positive experience with our manager and services. It's wonderful to know that we've been able to accommodate your growing needs, from a single parking spot to multiple spots and storage units. We truly appreciate your loyalty as a customer and are glad that our team has consistently provided great, quick service regardless of the size of your requests. Thank you for recommending us to others! We value your business and look forward to continuing to meet your storage needs.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "807ca1e1-b8cf-4561-8988-ee9712d14d41",
      "author": "Crazy Cat Lady",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRoaEirSTTvcBpW3V2pHbDqJFdIayMkvm14vWZT64yTYcr76I6=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-31T21:52:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Crazy! Please let us know if there's anything else we can do to assist you with your storage needs. ",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "95c46cf7-4f8a-413f-946e-1ec5f27537af",
      "author": "Tatiana Carbana",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-fAGsc98s9tLX1ANEJCeuX4-UPS2pexQ6cKvHdt5OPOqhjZs=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-31T21:50:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're happy you had a great experience, Lailani! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bd9c1e8b-a4a3-4c51-9651-b21b7a7864b4",
      "author": "Valerie Williams",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqnMVylZuFiu7MzWv0rswOB17OiXKupAYuMo2RKqFheNHh3g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-31T21:36:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Valerie. We're glad we were able to assist you with your storage needs. ",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bdd894c2-e199-4276-bb23-7137a4c31151",
      "author": "Erica Chantell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhrTprC6OspKLp7zKH9xxy5KZZuQ-MpANI5osjpkqfkLg7gQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This is my first time getting a storage unit. Danielle was very helpful and made my experience a great one!",
      "date": "2025-01-30T21:58:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're glad to hear that Danielle was very helpful during your first storage unit experience. Thank you for sharing your positive feedback!",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3bbfe10c-8f53-4788-9807-66a04b4887e0",
      "author": "ernesto martinez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcfw631Tu3eIY0Hoc3HEaeQG-1a6bFePXC-TNkug7-nEbvd00W=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had a great experience and danielle the agent was very helpful",
      "date": "2025-01-18T14:45:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We genuinely admire your positive feedback, Ernesto! It's great to hear that Danielle was very helpful during your experience.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "229acd03-c91d-4e96-8726-8c8678e0c5d3",
      "author": "A R",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0ku86eg15n9P95d8Ll3ds3pbk6pS9o-VZNnkW0c-IfsjXsg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly staff! Great place!",
      "date": "2025-01-17T22:38:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are absolutely thrilled to hear that you found our staff friendly and the place great! Thank you for your kind words.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f22e6088-bd7b-4da6-8acf-fe5ba3fcaec3",
      "author": "Mike bell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnArhxGRxh5L0KBd_pXhQ4qd5_TP9LlEoosnxERgjguGA_PR2m=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing customer service by Danielle Garrett. Fast, convenient and simple. Thank You!",
      "date": "2025-01-17T17:35:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience with Danielle Garrett. We're glad to hear that you found our service fast, convenient, and simple.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "abae3bb1-5229-44c4-89a7-8060416e3acb",
      "author": "Mecca Underdue",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3FCKmzn9hyyyp9LHIovnm02_Ce6BB5hqvm65PC-x0b5bB1A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-15T02:34:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating Mecca! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "585496cc-8598-4091-82da-c3d91c32649f",
      "author": "Lili P.",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsoDSFdzUSZuC2-jeIH4bdZk3hK3yvEE10LdlPtNwfAxP9CA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-15T02:13:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Our team appreciates your rating, Lili. We're glad we were able to assist you with your self-storage needs. ",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5a262912-7dc1-40bb-8b38-7d7a7345912a",
      "author": "Regina Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXy7hRlLDPpv8FAcTz2JxMEZuNFcZYflpP8lQK-mHEUgVSENUSq=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Extra Space Storage was everything! I was able to get all my questions answered and Dereck made everything so easy along with him being friendly and helpful, 10/10 recommend to anyone needing somewhere to store their things. I felt like my belongings were in the safest place! Thank you Extra Space!",
      "date": "2025-01-14T17:17:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive experience with Extra Space Storage is greatly appreciated! Thank you for choosing us to store your belongings.",
      "replyDate": "2025-08-11T14:09:46.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
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      "author": "a amor",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhAxHZOsLPEzA4j2BNrDSF7IozK7VnSCz1Pf44pOauOA5twQDj=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-10T23:00:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b868880b-b2d4-427f-8aae-17c46e30f1ee",
      "author": "Anonymous",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTvMDr5iSdFV0_ambu8gQGClqO2Zk8RkIVboB6OmAxp4Vdxcof=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-10T18:36:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6ddea0d7-b347-4b72-8964-51784727be35",
      "author": "Kaitlyn Allen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjL8-5UD2tg8n2RdGAm9Z-V4pFGEUJHxqu39fALQ_UHvsO_g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-10T18:31:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3dae28e6-140f-416e-a7dd-7ee5cefffcc0",
      "author": "Kaitlyn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTr31WXeXXj1aBttncgiHlv7Fre8sYgnsPdT7QjotTgUPqhi9J=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-10T18:30:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4271f30d-8744-4113-bab7-6d8ec11c2e95",
      "author": "love me",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxl8AO4s5r4a_l-Qpn6cRbxS6FZPRJbZP62Wh3gcPMaL6yVZc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-10T15:26:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dca47b3b-c72e-4da9-83f9-af11c1a68080",
      "author": "David",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIPJytMgk1lKEFRNAjLnZvTaFqkqmHIqMilD5hocMAKNNMgNmQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-09T19:20:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d64c2af3-65a7-4eed-9dd0-3d7ee3d239b4",
      "author": "Tuesday Bailey",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpCdv7zKPAMex1hUbl3ZKtjS9uGsg_mdnxFwcVgPKJSkZ3uss=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Service has been outstanding! Kind and curiosity goes along way. Very personal and professional. Thanks for all your help.",
      "date": "2025-01-03T14:47:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5aee4067-def7-45fd-b1af-b9f696de1aa3",
      "author": "Stephanie Aviles",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzdOKuBmDaMpnM5rjpcovd-hLn3QBKnTCfXcbVUSI8lwZq2MvyfA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-12-31T18:58:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d687cc84-7034-497d-9c7f-48c14d3a69af",
      "author": "Eduvigis Aviles",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJnPhnisnWZ6uqBewQvEjWynOcmtQDRzMtKKc2sy_Oxv4SMEfbjA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They are doing an awesome job .👍👍😊😊",
      "date": "2024-12-30T17:59:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c93165c7-2deb-447b-8294-77196c5e6acc",
      "author": "Sofia",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK99UR1UGk0DtjptdEgHXPNIupRpLDQYC5KxPBi7ptcC-YDJQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mitch and Gerry were both wonderful to work with. Found a storage unit that fit my needs. Very clean. Would definitely recommend.",
      "date": "2024-12-30T17:39:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "96356867-29a6-4443-8557-9668104d97aa",
      "author": "Ramon Santiago Jr",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYwmtgFBbNjOcsatLz9_x7OgeUbkBXVlexOToXlp-GQXmV7g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mitchell was very helpful and provided me with all the information I needed to rent a storage unit. I was very pleased with his service.",
      "date": "2024-12-30T17:28:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fde39490-59c4-4246-bb94-bb382790e996",
      "author": "Jillisa Crumety",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWM3-tgARgfm5Omz6xPJj4Z_3TNmsNgpcmCR9g3MawrQFppiME-=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mitch was an absolute help for me, finding the right storage size I need. He is very friendly, professional, outgoing and informative about everything. I would recommend him and this business. I’m glad he was able to help me out.",
      "date": "2024-12-27T17:24:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1a32cc1a-3cd1-4225-b263-9e139f3219b8",
      "author": "Brian Sand",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVc1owVoawUjoX1xB47044EmJII97cEd36fKK6NSWYgoFOSEIK6qQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff and service was great! Convenient location and clean.",
      "date": "2024-12-26T20:41:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3d216e2d-0f00-4183-880f-be569301d0e0",
      "author": "Paul Miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUc3yLATGR2sIZOk7Adi_ibdCo_AA2Ac9kbcQIhqJMNgQvn4-qn=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-12-26T17:05:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d645e7e0-9f05-41a0-bf3e-62cfbf86b8d0",
      "author": "Kaeonia Adams",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqmWJbZv5oi1DF3ASmRFxxV2lv-rBXANsRbDDuZ9BAzN9Ec6Wg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very kind, polite, caring,",
      "date": "2024-12-21T17:20:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8e0c5a3e-5a1d-46af-bade-eb2565b43bff",
      "author": "Joanne G",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh2L_cWHV0aNM_Lstj6oGxNJn6st6M2Wsd3vFf84ZW893Efg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mitch at Extra Space Storage was a huge help today, answering my questions and showing me units that might work for me in the near future. He was enthusiastic-a great representative of the company. If I do rent a unit, I will definitely rent one here!",
      "date": "2024-12-18T20:01:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c4c492b1-e73e-4a84-8c4f-6738bcbbbc7c",
      "author": "Athanasio Karanikas",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjXquEO3Zcn8_lu3jNKL426UuqGLz3Mky4m3HJBPpNLG68AA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great managers. Great place to store.",
      "date": "2024-12-14T15:16:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "257c7107-9832-4724-b6be-ac62659a2099",
      "author": "Tyron Combs",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSDymB46oj1f_OF1EMH2vgdV67UyxaXALtMw6l7jfV60kPRg5g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service and Mitch went out of his way to make me feel comfortable enough to leave my truck. I will be recommending this location for more business from friends and family",
      "date": "2024-12-03T00:00:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f791aed6-d995-43d7-a002-40b6a2ed9b2c",
      "author": "Chuck Mead",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKM_rNx0DCSilA1UJJlX3t9BqoxBRboo1Vjnh9P05NZAEDezQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service. Mitch was great!",
      "date": "2024-11-22T17:29:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fd1fc33a-3acc-4622-bebc-9be80a51b99d",
      "author": "Jami Shepherd",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITX8Y7IlPoNTxvOmC9XcGL3_MEdepNFYZvYybF3Xygp5CL6g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Checked in on rates to lower my storage unit. Manage was very helpful in lower my payment. I must say great professional customer service.",
      "date": "2024-11-20T20:47:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "06318dda-eabc-497a-8838-46f19de8599f",
      "author": "Logan Stemetzki",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUU4MtPz7u4K27L_V8E4n4eytJXgPHMoT8ACc44dIIXTy22L3U=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mitch and big G were excellent!",
      "date": "2024-11-20T20:08:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are overjoyed to hear that Mitch and big G provided excellent service to you, Logan! Thank you for your wonderful feedback.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "189464b2-24b4-4c98-a22e-230b117e2c7d",
      "author": "Mike Bonner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKowlpnJAMevg6ByHMHypSmwujrYbyhbT-Qi2Er9mynS1rNVg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Worked with Mitch on a rental unit. Mitch was super helpful and great to work with. Met Jerry the manager too who was very nice. Great team at Westville. Thanks!!",
      "date": "2024-11-16T18:45:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're pleased to hear about your positive experience with Mitch and Jerry at Westville. Thank you for sharing your feedback!",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "07884cd7-0e1d-43fb-b7b2-5b7f30337804",
      "author": "Sean Gallagher",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUa8NI0EIsqV9bSFSDKkLA7Hf6_fN4S9-bLgaAtBCtiXz7rXzcMMA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "These gentlemen do excellent customer service. They are very respectful and helpful on every occasion. I'm extremely grateful for their generosity and kindness in helping me get the best deal I can.  Very much appreciated",
      "date": "2024-11-16T18:41:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Sean! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "88ff1a30-ae9a-4a3d-b33d-57757d0e79b7",
      "author": "Jamie Mark",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEPJXm5jnCcgzkH6IK2E_MTAEeO9lamY_ymcSpjyONcXVedavI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Exceptional service from the manager at the Westville location.",
      "date": "2024-11-16T17:47:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're pleased to hear about the exceptional service you received at our Westville location. Thank you for sharing.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cc0ab949-2ee1-4b58-ac60-861ba084c704",
      "author": "James Moore",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF9WkB8qD62ckBtCOLSTGxwQFUsAza0-SwGOmM7hnnsn0Bcw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have to give an excellent shoutout to Extra Space Storage at the Woodbury facility.  I was treated with kindness, professionalism, and respect.  I’m very proud to have chosen this storage facility.  George Streater!",
      "date": "2024-11-09T15:47:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're honored to have provided you with excellent service at our Woodbury facility. Thank you for choosing Extra Space Storage!",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "408611fc-6933-484f-ad1b-0c4992203077",
      "author": "Patricia Dimter",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5944mTq2RWSV34UF3LUUIs7YXu2bNSYxUrTtp4b-FavyR8Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Always a pleasure talking to Jerry when calling to make my payment",
      "date": "2024-11-08T10:14:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive feedback is greatly appreciated. Thank you for sharing your experience with Jerry.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "abf5df50-f4aa-4289-8191-41620bb2b455",
      "author": "yasir uqdah",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYxrexVh7UbXZOVAZHRGvYMRL7283S3iAWLVcrtEcchvxOrw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-11-04T20:30:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive rating Yasir! We are so glad you trust Extra Space Storage with your belongings. If you need any assistance in the future please do not hesitate to reach out.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8784722c-5386-4e87-b11a-ff2bd6c8a386",
      "author": "Phyllis DeLuca",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUP8bczUaisrN8E5v9etk48RHf2jdbvx-_1g-gkeqbyAV8TwSnf=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Derek was very helpful and informative.",
      "date": "2024-11-04T19:51:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're glad to hear Derek was very helpful and informative. Thank you for taking the time to share your experience with us.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f9831da9-b473-4c02-bf5c-2533206a5dcf",
      "author": "Jose Santiago",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhu75B5UdBPMJJh7-g8wHJgGFAniUSkmQWSGN96nHLqrh9kg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-11-04T19:26:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Our team is so happy you had a 5-star experience, Jose! If you ever need anything in the future feel free to stop by or call us.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9f7a5453-111f-419e-a790-30d002649ab1",
      "author": "Molly McVeigh",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkyqAOtIGsfLpKGfvLWtLeEpEPI9F277xGV5xhLEqw9b0AnUzz=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I was planning to move out of my unit today when I noticed I’d lost my keys. The employees working in the office were very professional and prompt, helping me access my unit in order complete my move out as planned. Thank you!",
      "date": "2024-11-02T19:13:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're excited to have been able to assist you with accessing your unit. Thank you for your kind words!",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "634af337-f216-40fe-a681-365d918aeb64",
      "author": "M Nicole",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAPqjVAplMAb5PUrWZT7IMio6PDUeCfW4yT9P7ZQgiRgUwPVTg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-24T14:05:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks! We're so appreciative of your excellent rating, M! We are here for you if you need anything.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "742d8279-b0b2-4cc4-afe3-53301391eda1",
      "author": "Juwan Fortson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-mybyc68CZieCSwgx7Tp4fsmzPJRSoxD8fFDDu5MgG4IvQm4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-23T15:19:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Our team works hard to keep our facility clean! Thanks for noticing!",
      "replyDate": "2022-08-11T14:10:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e4b0a484-d807-44b0-8583-7024507536a4",
      "author": "Dave Green",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpCssbOiBQg3CoReRwp-_S_XqKbHV2DrOe-OCkouffBXHD6-nsRw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Gerry was very patient and took extreme care for my situation",
      "date": "2024-10-17T19:03:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're overjoyed to hear that Gerry was very patient and took extreme care for your situation. Thank you immensely.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5cc5aa38-9201-4329-9b97-f696fd000c52",
      "author": "Paul Belcher",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsMp3qDFyqSp7J3hCRThphcH2fgLY2W4oP4ovDKQLJLPyxHw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mitch was very helpful, and very professional with helping me purchase a 6 month plan for storage. He had answers to every question I had, and helped me pick the right unit for my needs.be site to give him a call if you need help with storage!",
      "date": "2024-10-15T02:47:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! We're glad Mitch was able to assist you with your storage needs.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1b13a2b4-6c74-4870-90e5-a07780ca233e",
      "author": "michael robb",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxN2bClzPBpEmZH2l0lLBuufKbX_mUdpkzV33EaEfooQFgN8rY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service. We had a great experience and highly recommend this storage company!",
      "date": "2024-10-11T19:55:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're excited to hear about your excellent experience with Extra Space Storage! Thank you for recommending us.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a75e45fe-7a4e-41b4-aec5-c582d5d49aa0",
      "author": "David Jackson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIafh80k1QqJ9Mswd_ZFBbmTaDHr0LmmFaLE2CpsMkLLxtUCA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service. Mitch is the best. Timely payment reminders. Clean and safe facility. Highly recommended.",
      "date": "2024-10-08T18:43:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are pleased to hear about your excellent experience at Extra Space Storage. Thank you for recommending us!",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "571423ce-a2ab-4df8-a2ad-12d3099f2501",
      "author": "Diane DelRio",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkjxI3nsEVLcf9Y-HAMTZCToRog4wSscoqNkjHzmUY74IP9Kuy=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Wonderful customer service",
      "date": "2024-10-05T16:25:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Diane DelRio. We genuinely admire your positive experience with our customer service.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e1a8aa85-324a-441c-ae1c-ba2c2d477967",
      "author": "Godis Dreadful",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYReX9Wx4AJqwTO_SNJIcIFiJ3DSU_wt2HVjaitlebf3jadg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We had a very serious situation that caused my mom to not have paid for several months and Jerry waived $120 worth of late fees thank you! my brother has a go fund me on Facebook for mom Yolanda Rolon of Florida after having been forced to go to a couple hospitals by P.O. the problem escalated and know she is behind on everything unfortunately because of a robbery she was left without a mobile scooter and its been a devastating experience, if anyone could help out it would be a tremendous blessing!",
      "date": "2024-10-05T15:16:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for sharing your experience with us, Godis. We are glad we could assist with the late fees. We hope your mom's situation improves soon.",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "175d9a4b-eb48-4f00-b12b-35c4d8fc58c0",
      "author": "Stephanie Diedel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsbuhWlNn-I8u7ZwgVkRE-whIDiN_cLMuA_hkw2MAc3WydLQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mitch helped us out with switching to a smaller and less expensive storage unit. He was very helpful and we really appreciated that!",
      "date": "2024-10-01T18:27:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words, Stephanie. We're glad Mike was able to help! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
      "replyDate": "2022-08-11T14:10:08.000Z",
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "60c9c86f-1652-4972-adef-52d990fa2652",
      "author": "Gareth Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRO5BtAvQI0kWeVR_DcRpu5X5ewmhE6lbgjqKmsKFMP9nnqw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-01T18:26:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Gareth! Don't hesitate to reach out if you need anything!",
      "replyDate": "2025-08-11T14:10:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "75c13b46-ec69-4ef8-a1c4-480898f05a16",
      "author": "K Suess",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFmA0OXOaCRQWls4bwvqJR3YZ1EMZb0kEJVQ8kvkcaTBU3yw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2024-09-30T18:28:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9481489a-5e75-436d-bba8-0fa00b242653",
      "author": "Melissa Bascelli",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4UzKQCgkHc-PMQrFzSNOfs4m7t-zMvViv4e_9ID3fGbNsjg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very pleasant experience!! Gerry was very helpful!!",
      "date": "2024-09-24T21:50:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "50fc9c23-87d9-4e14-94d6-b4bac8796181",
      "author": "jitu vats",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUz-U_xeyOgHWin52b5rKjc7MPYeZ_qVmJshCKS3UyAJG5k_rFo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mr. Gerry is a great person to deal with!!",
      "date": "2024-09-16T20:07:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9f382c03-a723-428f-b6a0-df00ad8dcc3c",
      "author": "Rachel Pabon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUovRqkbvRUOZ1KT4VboinkBVZU14fq62Obh1sKu7MP2vvcguq6=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "WOW! Phenomanal service!! Mitch was amazing to work with! He was very helpful, knowledgeable and fun to chat with while helping us out. He let me set up a payment over the phone to help my mama out and was very kind and respectful when we cleared her out of the unit. It's always a great experience when an employee truly cares. Management knew what they were doing when they hired him! 👏 👏 👏",
      "date": "2024-09-13T16:07:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5b77cf00-5510-4db5-9966-757feffa83a1",
      "author": "John Grogan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYASn9DR0XeB1w7kL9da9Lsm3kY0hTXD0WuT43ytam9cl3t8Pk=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Fast easy and friendly staff! Great rates.",
      "date": "2024-09-07T18:46:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "45acd505-bf6e-4813-924d-970d316a9a55",
      "author": "Ja Bo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpJzy0_c6Ec8vqC12HEnsXM54Zet7K5EZFVK1uV1SmAGAd7A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "A really Big Thanks to Mitch McLaughlin for going above and beyond and providing Excellent customer Service. It really goes a long way!!! Also when I first got my unit Dale provided Excellent customer service as well. Thank You Extra Space for all around Excellent customer Service!!!!! It truly is appreciated!!!!!",
      "date": "2024-08-31T02:31:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f322bb6c-2c75-4d20-a992-0874187893ef",
      "author": "Eric Alan Weinstein",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK97_LySzalApNz9m8ZsKt4d2nuPgfd9M0DhleAPUAoo-Qwgr7N=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mike the manager at ExtraSpace Storage in Westville New Jersey did an absolutely excellent job in helping my family during a difficult time with our storage needs. This is a very professional business but it is run with a human touch and a lot of heart.  If you have to choose between storage places, choose one that looks at you like a human being. Thank you ExtraSpace and thank you Mike.",
      "date": "2024-08-30T21:51:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6d36aa98-f586-48e2-a9cf-c1522bd7cd3e",
      "author": "Joseph Pine",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrmLwbvaFiamKkPp8M54q07A_rD813AfkvzmHnugiOPdmVfqUM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It has been a great experience so far ,plus Sarah from Westville N.J. office literally saved my life to which I could never thank her enough!!!",
      "date": "2024-08-30T13:58:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a160b04d-9fff-4ef4-9899-06d3198bc8f5",
      "author": "Kiara Bowen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX62aCBlzM_JyQzV06u4-W9Z8wxRo1ZvXNatFBXlXPsqECmlY47=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-08-28T19:47:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6a18cfb9-14f4-4ef5-a2ce-99a3be57a182",
      "author": "Amiyrah McCargo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5wfRme1oZVoSei6zIzOXDdUoy5GLYA6dcrTd2tQYMfppj2w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "He helped me with all my storage needs and was so polite I definitely recommend 🤗",
      "date": "2024-08-28T19:47:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c7103cbf-6cd5-4d13-aa9b-89b7b8407f57",
      "author": "Yahaira Santiago",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSD9AjlBMLjLmOsHhSH1ASb4JWbnqKF7vbJrUTMq8T7sSSIw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-08-28T18:17:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "37026392-ba13-41d4-89a1-349d4b12be3c",
      "author": "Doug Clark",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfaigscaLWsilJVN5kb5jtlajwRMjtfhp5QfPtNylY4uhqYg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mitchel was a huge help and made the whole process very smooth.",
      "date": "2024-08-26T22:50:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f52390e0-35d2-422b-a9a8-15e41f3aebe2",
      "author": "Michael Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU13ijUtDXG1NoPB0XTeSX1h9XsjF0cm97hAC9F7nX9jfW7qNxTuw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Extra Space Storage was a great help to me in transitioning to my unit. Their Customer Service is tremendous. Mitch was such a big help in answering all of my questions and making me feel like being a client matters.",
      "date": "2024-08-16T13:56:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "eaad36ae-595d-4fd6-92e9-eed957b565b2",
      "author": "Emily Reid",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmU98uuC0kieX7ldzhjluZyenEKUICIKnBselfXiF3mteDD30s=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "My fiance and I just got a storage unit here. Mitch and Gerry were awesome and so helpful! They were so fun to talk to and very personable. This process was so easy and quick. Thank you Mitch and Gerry for everything!",
      "date": "2024-08-13T21:28:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "02b12ec1-041f-4495-bbeb-1ed842f2728b",
      "author": "Allison",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZnKJE4IZMevAgg6RqiTXmOOGI-Yc53mUq0PIUo5DaOUyKFFY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Gerry was awesome and so helpful! Good experience",
      "date": "2024-08-03T15:06:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fd0ba235-7a9a-4652-adb7-5f8f4d4b2d66",
      "author": "Milestone Pros, LLC",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW17rUpMp6aZ1ujvcDj7t7Zh69TwYWPyz7IOjGEjGuQJ05ZxWqf=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "What a truly AMAZING experience I had. Such a super quick setup online for my first unit. I did it and was able to move in without issue the very next day. Then I needed and extra unit, called spoke with Jerry who made the process super easy again. He quickly confirmed all my information explained the process and helped me completed everything within a few minutes. I've had units before but this by far was the best. And the facility is so clean.",
      "date": "2024-08-02T09:06:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "db0721c1-1c63-403f-9f9b-6447cd29b2ed",
      "author": "John Boundar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN_Ps3AuIjarlkQcqKYTVceCsXSf5Q5KMFrNS34YYDQ4pHQA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-07-31T22:48:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0c6a459b-5314-4cf0-9562-e8a2506b2a7d",
      "author": "Jason Scarpato",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHnNXGCkZOa13f3yNL91z3FUFz61L5G6_o0CwOtHz_YAevPw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The manager Gerry was able to provide the perfect sized unit to store my belongings. Easy access and secure location",
      "date": "2024-07-31T22:39:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "570b1a27-de25-4d56-a74f-db26ba8e9008",
      "author": "Jackie Morroni",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLAOK4qTxHNCengfSreP7LIrDzlvHaHqfj2JfUh52p1KHCYw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service. Clean storage unit.",
      "date": "2024-07-31T22:16:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f6dca941-cbe4-429f-b701-bc76baa61bd4",
      "author": "Gina Dunn",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_jazMASd4_YHmD8w9pka8LNDhuXETg-1ZQql3RIpRWlKivg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great job on new Extra Space Storage 👍",
      "date": "2024-07-18T17:18:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f27cb413-4e29-4cf3-b4b7-33ae51e30e64",
      "author": "Donna Roman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnkX5VWC7oAKKtSKL9tHQ30EB5p5maWVlkS2jmhbcmLUbT6d1_Sw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mitch from customer service was such a huge help. He made everything easy and he is very sweet.",
      "date": "2024-07-17T22:11:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We genuinely admire Mitch for his exceptional customer service. Thank you for sharing your positive experience with us.",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bfc93d1f-852d-4f66-aab0-2e38fc3f41f4",
      "author": "Syreeta Minor",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyedGWaGfQSBlj1TuRRKXDIQCnCvF3J7ndTYyZFjnXqg-OUoE2=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Have an easy online app to pay your bill and it's ok to rent a space at",
      "date": "2024-07-14T16:06:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to share your positive experience with our online payment app and rental process. We're excited to hear that you found it easy to use. If you have any questions or need assistance, feel free to reach out to us at (856) 556-3030.",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b89a557a-83a1-42ed-9733-f87f1a981c8f",
      "author": "A-marie Maturo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcG5y-josEVDLod1s-k5Fy_WpRojvfRI6sD5E9q_gBcAd-aqxorg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2024-07-11T01:03:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Our team is grateful for your rating, A-marie! Thank you for being a loyal Extra Space Storage customer! ",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "719969a2-2e36-4fa8-8e4b-47b60f6414de",
      "author": "Dana Rossiter",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlN1WgRSbXDgDFejV704U1K8aNEmC6kzuU_DwOSMtkF_fbVMD4iw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service! The person I spoke with when I reserved my unit wasn't there when I got to the office,  but he left explicit details for the next person and everything went smoothly with everything we discussed.  Thank you!",
      "date": "2024-07-05T17:41:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We genuinely admire your feedback and are glad to hear that your experience with us was positive. Thank you for choosing Extra Space Storage!",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "905a777b-5836-4f7f-b532-e4a00e027d95",
      "author": "dduverney",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJRaaxSeWiBojTCm4Tg-x3hNToMV0vQE2ilYWmzGfnegh0wSSAuw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We had an amazing experience with Gerry at the storage Center. He was informative and very friendly. He provided excellent service for our business needs.",
      "date": "2024-07-03T17:21:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience with Gerry at our storage center. We are glad to hear that he provided excellent service for your business needs.",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "354b2e90-0505-48dc-aba8-14e7799e327c",
      "author": "Lou Rod",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQteI2HbFuVUHkP_Q7wM9qRt2EvW8OjgsJm0neCf_HqgnT9A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nice facility, manager is very personable and helpful.",
      "date": "2024-07-02T02:22:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Lou, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 556-3030 or stop by the office if you need anything!<br>",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b61a6a6b-ba97-4651-825e-ab26c1985a30",
      "author": "Paul Cammarota",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxI8Yoy13YRJd80Dknr6PDd-YAdH5OnAnbsSYgWbWFdUfDwdW_=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "ExtraSpace Westville, NJ was a convenient location to store my possessions during my move to a new home. The Assistant Manager, Mitch McLaughlin was very helpful in choosing the correct size storage unit for my possessions. He was professional and detailed in explaining the cost of the rental units and the daily hours of the facility. He also escorted me to the unit I rented, showing me how to lock and secure the unit.",
      "date": "2024-06-30T22:36:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive experience at Extra Space Storage in Westville, NJ is greatly appreciated. We are happy to hear that Mitch was able to assist you in choosing the right storage unit and provide detailed information about our facility. Thank you for choosing Extra Space Storage.",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3ee3ef6e-6b57-46e2-9610-8bea7b6512cf",
      "author": "Angel Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzuaIwToWcQsxF1dYnAk-oRZAS04HjtVCi3z17V8sKX11xYw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The customer service representative at the location in Westville on Delsea Drive was very professional helpful respectful patient and kind. He smiled the entire time while assisting me. I have never in my life experienced such professional help.",
      "date": "2024-06-27T19:14:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive feedback is greatly appreciated! We strive to provide exceptional customer service at all times. Thank you for choosing Extra Space Storage.",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "76cf655e-923c-4694-a5d3-be5baadfdfcc",
      "author": "Peggy Cosgrove",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGIks4bBgGPUSwwnKfDTUtjEGoqhIAxTUWvP_hOwqW-ZKEDQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very good experience,  helped me with an issue I was having with a price adjustment.",
      "date": "2024-06-27T13:39:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're overjoyed to hear that we could help you with the price adjustment issue. Thank you for choosing Extra Space Storage.",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0cdb3fbf-79ca-4a1a-9a6f-565986ae2831",
      "author": "Thomas Buch",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzWmYSxuRUvIFrWHpWF9MT7-xRER07rzFOCfcFp46wTeizag=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service and helpful in finding the perfect storage spot for my needs.",
      "date": "2024-06-26T23:45:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're honored to have provided you with great customer service and help in finding the perfect storage spot for your needs. Thank you for choosing Extra Space Storage.",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c23fd0f8-0d42-4184-bac2-55399d219ebc",
      "author": "Kelsey Angell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXglFhrXbuhyMUh-shO8e_yznhRS-NHXM7wY_isKe95RrBuYJrZrQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-06-25T20:43:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Kelsey!  Please give us a call at (856) 556-3030 if you need further assistance with your storage needs.",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "83a18d24-e026-4d14-a570-4b2bf635574f",
      "author": "Denise",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEN4r7suvFEbyrC20i1_Dzmj-p9CMyutAE2WbKE-zc5UUIeQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I would highly recommend this storage facility.  The staff is professional yet friendly and easy to work with. Facility is clean. Equipment is available to help bring things to your unit. I like the security of the place as you need a code to not only enter the premises but to also enter the building in which your storage unit is located. Definitely recommend Extra Storage in Westville, NJ.",
      "date": "2024-06-25T17:35:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear that you had a positive experience at our Westville, NJ location. Thank you for recommending Extra Space Storage!",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0759bae4-1fa1-4eb3-b6f5-8b085b343169",
      "author": "Linda Lemieux",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5ep0dgsrAJ8qY0vrbETe0Z6TEgLBWUWxDd9ZWgyDk_d7EDg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful and informative!!",
      "date": "2024-06-24T15:50:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Linda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 556-3030 or stop by the office if you need anything!<br>",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6d076cf6-98b0-436c-9ac0-7439df599645",
      "author": "Pamela Ballinger",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJy3zojZhmwx_0l7mlr8g2CTWYANJcLBeoOs9ddR90Jn28b1A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "So helpful and took time to show everything. Very clean facility.  Mitch McLaughlin was so thorough and explained everything.",
      "date": "2024-06-22T15:49:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the positive feedback, Pamela! We're glad Mitch was able to assist you and that you found our facility clean and helpful. If you have any more questions, feel free to give us a call at (856) 556-3030.",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "039e05a4-6664-43f5-a282-2d2864d54278",
      "author": "Jason Pantalone",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbhiwhPnRzrXG6miRUX26ZggOrU7AoEo-cQ0RFqcsLunhGpw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "A++ facility\nTop notch office help\nGreatly recommend!!",
      "date": "2024-06-20T17:28:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your review is appreciated! We are thrilled to hear that you had a great experience at our facility. Thank you for recommending us!",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dd24fcd5-e0f9-45c0-9b31-1238b0e352da",
      "author": "John Belliveau",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLp0KE1FPhGsCp_drA7TEr70FfhvYnGIuQDbgj-zkLcJk2GYg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Just wanted to drop a quick review for Mitch over at the Westville location, as well as Derek the district manager... Great people who consistently go above & beyond to help me out when they simply don't have to, never had any issues & always know I have human beings on the other end looking out for both my belonging & me, goes a long way ... If you are looking for a storage unit of any kind, I would certainly recommend them, very highly.",
      "date": "2024-06-20T15:30:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your kind words and are thrilled to hear about your positive experience with Mitch and Derek at our Westville location. Thank you for recommending us to others!",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "212449f4-0aed-4bd8-a50e-20fab13112e6",
      "author": "Ty Reeves",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXseWLgQdcqrwAi661eSrMBvj0IraY_2hm7Ozcdl0vaU93vYmt-=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mitchell was very good at helping me identify my storage needs and pricing.",
      "date": "2024-06-13T19:58:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words, Ty. We're glad Mitchell was able to help! Our team is here to serve you, so give us a call at (856) 556-3030 if you need any future assistance.<br>",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e5034e6d-25ea-4740-8ad9-9b716e601e0b",
      "author": "Cane Vazquez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhU8yzdq1YTTCofhpUAt2s6_pe8hwoWDYaSZq4eVx3Xw-5Dlw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-06-02T16:21:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Cane! We are so glad we could provide you with a 5-star experience.",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "337bac27-d93a-4031-b735-a0e820984e15",
      "author": "Chandler Wreh",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgUJHMkFn4RqJfNgnLOjeh5IwEejAepQ7D6J_PcO0NmyT_SQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-31T20:39:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Chandler! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us at (856) 556-3030 if you ever need anything. ",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "38551c73-f639-42ba-ba25-c1bafc624997",
      "author": "sophia hampton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIl1lSQZyLR1aNW8IozxtF3I0bdTDbof94RyKoWk1hKQFlw9A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "If you want to De-clutter you home, call extra space storage.  Rent a storage an remove all those items into the storage. Make room in your home.  I’m\nLoving it.  Now my home is de-cluttered and looking neat and organize.",
      "date": "2024-05-20T14:14:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We genuinely admire your commitment to decluttering your home with Extra Space Storage. Thank you for choosing us to help you create a neat and organized living space.",
      "replyDate": "2024-08-11T14:10:22.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e97c2367-c1a3-43c4-b586-ed20a82fa92f",
      "author": "Rachel Koomson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLz_KfXpLVsoSQwmMh8k0NOyDMFUN6VpDvrPNCYHqiECIq1lg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-18T19:46:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "05c87649-76c5-406d-82c6-c81cae509cfa",
      "author": "Emilia Ciecierski",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI02PtSz6OMkC2GNhiZokLkHrwxCd2FTc8Thyebdn2lGlzoNQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-09T21:47:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "adc2e7c0-d126-446f-ba0a-59bd80a45566",
      "author": "William Havink",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7Zl97ZY3agY7d331vgCrbKMKGrGlcXYtQigee1pqNkNoAYFEn=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "I am deaf person as they’re did great job\nas relaxing for me fix automatic payment done\nThank you as have a nice day and smile",
      "date": "2024-05-09T16:30:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5549e3cc-1708-488f-a473-296169bf44be",
      "author": "Chico Whitehead",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWr7zhGT7mymkr3Q_CrgVoEGdYTaqHGribbzoKwMIHekPZs5pKW=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-08T20:41:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6cde7735-1c69-4697-9cbe-7631bc06f9da",
      "author": "Dustin Drobnich",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwVrUWWPg2QGQNsExjVzuOKVPgYIuuYaixs7PqXi6a1fjvJRe0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-07T14:34:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0cd1d5aa-f4d7-4f64-bcaa-56fc1e2da582",
      "author": "Sharnique Connelly",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqwb7a_aDmNI_JrkuwaaH15SWqqvbmR5KKWo1uTxkWZl3kHwRL=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-06T09:12:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8111ea4d-7daf-49c5-8094-04a8c8ca0d26",
      "author": "Charmaine Randolph",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTc4WfasvUNwaRFV7YrDWgPRirSAa9pZGNureTbNg6_phADNBdLA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Matt, the associate, was extremely pleasant and very knowledgeable. He showed us the unit we were interested in and even gave us advice on how to pack and store our belongings. He was very informative, efficient and speedy on the paperwork that needed to be signed.",
      "date": "2024-05-04T19:10:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f353328b-9a1c-438a-8163-feb33d3411a7",
      "author": "Frankie Melendez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbA8k2rPQa6mUXo1Hsywv-T7EnI6WbRuXT_V9JX_ZEuB71FSRr=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-03T22:04:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "80b771cb-72a2-4313-913e-263def8706cc",
      "author": "Elsairiz Bonilla",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJi917xuBvWZlUEBErH94FfJKlsCRHVmlJaUKWvVcm_QgLJw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I rented at Extra space storage, the associate was a very nice woman very helpful and answer all my questions and is really nice there. I will recommend anyone to go there.",
      "date": "2024-04-19T01:12:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5166ed35-0500-4ab3-8416-98c01e7947f7",
      "author": "Bonnie Walton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlOl8ib2iFBaJRQHs7aNEHWVyLKTWoB_Qbe63HDRUz1yDOjlIxlg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We needed a place to store our car for 3 months and we're very pleased with Extra Space Storage! The team members were all friendly and helpful. The facility seems safe and our car was just as we left it.",
      "date": "2024-04-04T21:11:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "959f6e39-977e-4f4d-b2ca-48712caebe9d",
      "author": "Isabel Taveras",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0-dklVXOQ_UNDmhD3dpXbKmW_tIx8ulWmCfghaNQMo412LhBWQA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you Elissa!! Super helpful, kind and knowledgeable definitely recommend 10/10",
      "date": "2024-03-23T14:02:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "df5a421b-4898-45d8-8fd5-c5825daf7491",
      "author": "Omoruyi Ekhator",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxINd5wSjXntymp0RQIuGr5RXX7KHujIa16IYEr4iRAz9L-w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I needed storage for a short time as i was moving to a new apartment in the area. I drove to the location on Delsea Drive and Chris attended to me. He explained the whole process to me and offer great options that worked for my situation. The team here are very professional and welcoming and that makes you feel more like a friend than just a customer. Thank you guys for your help and all the laughs and congratulations once again Chris's 😉*** 🙏🙏🙏",
      "date": "2024-03-19T20:34:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "199b8c1b-3824-48e5-8cbd-e5720927a5c5",
      "author": "DJ's Learning Center",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLp8lE7iMFGGZf6fUH1LHbpsi6Hyf6NVVLzzK0xmsGt2bfumQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-03-18T13:02:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "05e619f4-f1df-4c70-86fa-3c750bed67bf",
      "author": "Pure Amour Maude",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1UAi-74bA9HCd6H2W3QxGnIBndhR_AYt01MJa_Boc-7BWWQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I look forward to renting here, the staff were friendly during my visit.",
      "date": "2024-03-14T19:00:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1ca05a15-f7a1-400f-bfd1-d5f2233490c8",
      "author": "Erica Gonzalez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVA0raty8RxQI88RJ2fW26A3pveYb-iKhHJc7_xDoQW7nGFSarn=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thee experience was fast.",
      "date": "2024-03-11T17:37:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8cbcbacd-dd43-4fb9-9528-9b8adc2a6d6d",
      "author": "Ken Browning",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUA5TOgpjoAqjOAR8tgyDUWJk3uosSo1D7e6pwX3KO82fj86-g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-03-06T22:28:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b9374c41-7921-423a-9995-03aa3df9a30d",
      "author": "Marie Daley",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQbNbDcSaEoxlNEPSc7Yqu8xVrLDgte0NtCiOQm9jF-iclBYc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Chris was extremely helpful and friendly.. The unit of clean and over all the facility is nicely kept",
      "date": "2024-03-03T22:08:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Marie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Chris! If you need anything, do not hesitate to reach out at 888-storage. <br>",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "52654847-6a8e-4ed4-95a1-7b0edfe78cb5",
      "author": "Danielle C",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnlRr-OWGUKLiWRWr38yWoimkSMhwEksPIDMrHlaAujLw6VEYr=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Excellent service. Professional staff. Very clean.",
      "date": "2024-02-26T16:27:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Danielle, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 556-3030 or stop by the office if you need anything!<br>",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b5051808-3143-42f2-8ed6-6e437301a223",
      "author": "PTO Minue",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlvLmH-n2bt_ab7tCqkJ-gK1LVXy2yRNRB5D-wMH4BqsJj3tY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Highly recommended",
      "date": "2024-02-23T13:48:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the kind words, Pto! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (856) 556-3030 if you need anything.\r",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b1da5a20-cbb5-475d-8bad-33220915273d",
      "author": "Marcial Valazquez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWQZfNjcuIEy7lRp2Pvea2vN5zAY4jI8W41aYMdEfqEpZntQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-02-21T22:30:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Our team is grateful for your rating, Marcial! Thank you for being a loyal Extra Space Storage customer! ",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "784583f3-79b9-4f80-b556-31192d0a8a59",
      "author": "Huilson Perez martinez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-iGyGFMfzf2nGSM38u9nkXleV6iAdD7Q2yjOJpsB6Yao870o=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very good service. Excellent.",
      "date": "2024-02-20T22:37:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Huilson! Thank you so much for the positive review. We're glad you feel comfortable shopping with us. If you ever need anything, please feel free to call us at (856) 556-3030 or visit the facility.",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "48d1ed59-368f-48e3-9561-e600274a1768",
      "author": "Lanora Distasio",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeZwn90cjZiGqJTYYiGiiza366wDE0OPJOBCpgYCeRwkTpqg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Christopher steel and Elissa Reyes have been great. I appreciate their professionalism and assistance in finding the perfect unit for me in my time of need!!!!",
      "date": "2024-02-08T21:57:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the review, Lanora! We pride ourselves on having a friendly, accommodating staff and are so happy Christopher and Elissa were able to assist you! As always, we're here to help at 888-storage whenever you need us.",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "80acabf4-fa49-4b19-86bb-b47240756e78",
      "author": "lillian hardy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7lbqAyjx1XvWQwMYeako8gMY7UOzwWKZbKZ9NrwEyzngD0A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They were very kind and understanding about the misunderstanding I received from the care call unit. I appreciate that. I never want to be difficult to someone that is just trying to do their job.👍",
      "date": "2024-02-06T23:12:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Lillian, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 556-3030 or stop by the office if you need anything!<br>",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "68a060b3-3b69-4dc6-9734-47f7e175d7ff",
      "author": "Bella Kristina Frisby",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIanZNcZBIbgRDzcWI5c3lXTbqp8AUfhsYt4t0fEpRXhAfwLA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly staff, very affordable, and quick service!! Definitely recommend!",
      "date": "2024-01-28T17:10:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Bella! We're happy we were able to provide a smooth rental experience. If you have any questions, let us know at 888-storage.",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "083bf16d-f68f-4d6a-85c4-acae5256b973",
      "author": "Jason Martin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvbFbVWVdco13-m8SB6wVwDmfo57nesTkt9-Yiz_F7HFhMPw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-01-23T19:04:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Jason, thank you for your 5-star rating! We're so glad you had a good experience with Extra Space Storage. ",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ffefc8b2-3fba-41dd-aed0-dd14b1302dc5",
      "author": "harry dewiitt",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzI7I_a9SFQONoq0MTULLf9avas2oSiMt08pbDw_LfsTJx6Lg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you for the great service. Fast easy and pleasant.",
      "date": "2024-01-19T00:38:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Harry! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 556-3030 or stop by the facility! ",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "18f9cddf-e035-4632-aa86-4a1280ba3f0b",
      "author": "Flair Lindsey",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXIaJ6o9VFTii-k1gZej5G0rzrueWFOS49KIo21z7r0x9uSr7D=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Extra Space manager and staff are always friendly and willing to assist me with my needs. Grateful for their great customer service over these many years.",
      "date": "2024-01-14T13:08:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the review, Flair! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! <br>",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ff3cc727-26bc-42da-b582-e6d5ae56ebc1",
      "author": "Steven Wyche",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWztDHnHsbrigr8-WvhFEdlLy0rxh_C3kUc1Z92Nl4Kp73JW9Or4A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-12-27T16:50:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're happy you had a great experience, Steven! Thank you for being an Extra Space Storage customer. ",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8cba6697-19c3-4a23-a1bc-3a23c088d67f",
      "author": "Eralda Bobadilla",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLydhLUBkpnsytNF9v5oW_RNAZKzbmzJ2VavRbl-CODPRZNhgA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Excellent everything very clean organized place excellent employees very good service",
      "date": "2023-12-15T16:49:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Eralda, your kind words are appreciated! We make it a priority to provide clean, organized facilities and are so glad to hear your experience reflects that. Our team is here to help, as always, give us a call at 888-storage if anything comes up. <br>",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1763a180-8485-436a-820c-1e8ce000bf2c",
      "author": "Teresa Drobnich",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiJMxavYEJX644TRwta0FIovicv_zR0q8Eq92-HWPP6YSj6g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Deona was awesome!  She was very pleasant and professional!",
      "date": "2023-12-07T21:28:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words, Teresa. We're glad Deona was professional and pleasant to work with! Our team is here to serve you, so give us a call at (856) 556-3030 if you need any future assistance.<br>",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c9600ed6-0c82-4c51-ac0c-42559a781608",
      "author": "Valery Estremera",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb_nUC38ZMgcjdIEJ2B5SXHmsh6GeH35XHIFrFpAJhu2Gn12rk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I loved the experience with Extra Space Storage. The staff is very helpful, and they really find the way to please your needs. I would definitely recommend this storage to anyone.",
      "date": "2023-11-16T19:39:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Valery, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 556-3030 or stop by the office if you need anything!<br>",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0e86705a-e423-49c8-b356-3759e4c0cc60",
      "author": "Humberto Hernandez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwaTGQegCBZpalm0A-S_c2nC1mJJ2UwzIyNvkRpAtDEeoSQ_c9cQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place to save your belongings",
      "date": "2023-11-15T02:59:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your 5-star review, Humberto. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  <br>",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a28a912d-b1b4-415d-8b60-f70f68757cb9",
      "author": "luis garcia",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ07GZcPCSNSlQgk6PUw2ulT0I31ErMIAoJDlr9mlOFzRYp0g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service they really go above and beyond what are storages place have ever",
      "date": "2023-11-06T20:11:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the review, Luis! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please call us at 888-storage if you need anything.",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2deff57c-44b3-415d-9713-bda8ca2a4513",
      "author": "Priscilla Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGoA3qAWLQ-CsfADdN0iJNkUD9BS2zowJIzd3ZS3NaLQPjg7Gs=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "So far my experience has been very good.  The unit is clean and easily accessible.",
      "date": "2023-09-20T20:14:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Wow, thanks Priscilla! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations! Don't hesitate to reach out at 888-STORAGE if you need anything! <br>",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3d0c25da-5854-490e-ad0c-3e3217aa4b46",
      "author": "Ronda King",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8lh9pB9S-zabsZev0eEe4tXTRbeA6joWuCyQkbwbtQAMI4pHZ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-09-18T14:50:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Ronda, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything! ",
      "replyDate": "2024-08-11T14:10:42.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5d26b2ca-7659-4a56-8cdd-7d05a7091b86",
      "author": "Dom Bis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVSMO_iHWv29BUyRTHb4r7Of3WIO5RJiXK1PBlVyCwlZrhQw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The women who helped me was terrific. I'm sorry, I do not remember her name. It was the Rt 47 Deptford NJ facility and she was so helpful and pleasant. I was impressed with her. She is a keeper!\nThank you,\nDominic",
      "date": "2023-08-27T21:45:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "eb0d5ee7-11e2-408a-8004-29accc091da3",
      "author": "Mike S.",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpQ5ECQkOUqQm27JpuA_7r-OTn-x2v8_9n5aqZjzupjCk6ySS5kQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Ton of size options. Good online deals",
      "date": "2023-08-12T00:37:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "01922d64-7ecb-4b7f-85bd-38de43e55953",
      "author": "Emil Klawitter",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWezn4Ni0D9029hBjbnapls6DNbmOTGRsU3JP_GOLTJSOwVOVm=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service!  Roger made the process easy. Probably the nicest person I talked to all day!!",
      "date": "2023-08-07T17:20:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "794b9d97-fe32-4455-9e85-dc9241407e46",
      "author": "Roger P.",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqhbVvnFpkRN3FNhsRRVat8hdbGadABVwbYcvR9Hmj0TZGmA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-07-20T18:25:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b33a260a-2dbc-4d5d-856f-8a88894eb0a0",
      "author": "rahim wicks",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKh8P_zvrwFJMoQTz6d7MrlD34lzD1f2AZdOAOill0c77tQzM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The manager Elissa was a great help.",
      "date": "2023-06-26T22:09:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d0778c4b-3edb-4b02-bf53-f39ada790aed",
      "author": "Betty Crespo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkMJ-qdhv8fstWTlEsZ5RK33ta9TBTGiIO1wuiCtTGt6TqWQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I can not stress enough how humble this westville office is with customer service interaction. Highly recommend.",
      "date": "2023-06-24T21:59:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b3cc0a76-6e00-4b3d-a3d2-acccb179f5d7",
      "author": "Austin Wong",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1JH2sv8MHzkLnLbALtoHMj6BCnxcTsVsGb06Av61WQ41l4Eek=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I needed some space in between apartments and found this spot close to my new place. Alyssa really helped me find the space that suited my needs best. Would 100% recommend",
      "date": "2023-06-24T18:27:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2a010bf7-e7f0-45ff-a7ba-569f0a8a2ab0",
      "author": "Kathy Wurster",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmxChpGRiZo5tFQ3EPmD3hGfWhuMYZAkRoktSr4BIBtJDBlg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-06-23T00:13:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "21f4a1a3-8175-4f90-a451-8503925ffd52",
      "author": "thalia otero",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIfHoRfgqb9DtghRvBw5vhnNYQrLFnE9ap_27jYahAvCxJPQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean and always nice employes",
      "date": "2023-06-05T00:24:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "396ba338-ac16-4f23-938b-7710e89ed1b0",
      "author": "Gary Jordan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBYdwBJ-j9NP9oUZfRcwFRfsUhE6MHh69NrrduDBBsZte_nw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dale did an amazing job",
      "date": "2023-06-03T16:05:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "64c00892-6acc-4544-80d0-185841fc9e2e",
      "author": "MIchael Baker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUn5kzrT5tihZJjrsHbPEwbhQzKkff4F2eeQ86HWBFhnnf-9g4Z=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-05-21T21:05:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "17f53e65-c0d5-4428-940d-fb6850750a14",
      "author": "Zoraida Vazquez-Chevere",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnguFrRF82gOZzIkvdckM5zzUyTFUljG9Nnbs31sw6QBVXufbx8Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very nice customer services and friendly staff",
      "date": "2023-05-13T17:10:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b593740d-16d7-4ae5-9e4a-731c0f2dcf92",
      "author": "Diane Dicicco",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjSquyRsXeO1qpYmbZaLbGSptbH9Cv4VEA7unp5IFuHyx92A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-04-16T22:12:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6dbc3963-f5f1-424f-9a65-224c511bebfd",
      "author": "Diane Hartmam",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3M1TfKc3kIBgh1djEMPp3tvfQHx5PeQODQLKTKR2nUzihug=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-04-16T22:08:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5967c69f-dd1a-4f39-8cf7-5f248b6ce9d0",
      "author": "Linda Giasullo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJftmWqbgnEg5Am6PaaSE_yO9WfKJvxh8lnPirLf6ey5GaF4Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Knowledgeable staff and friendly",
      "date": "2023-04-01T20:25:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "76fdf8b2-c7c7-4fa2-ab12-82067e910299",
      "author": "Ameer Banks",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLejZEJoiUvJqx53stU7dcmhzFSIQQ1ykCx7cdzDZqk_esE8g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-03-30T20:38:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "33bbe43d-86ea-443a-9617-3e4cd91b50a6",
      "author": "AlDuwan Lucona",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJklJuazzZKZjcMbHuqF2ls4pTFuwJyMEyGaPIXoKqc3cuDeg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everyone I interacted with was very eager and helping. Made me feel very comfortable leaving my things here. Thanks",
      "date": "2023-03-28T19:17:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c4ee21e7-74cc-44fd-a269-f204b665375c",
      "author": "Julio Quintana",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-Gu_yUuYT17x3Z-wltOdwlXStfq3m-HP8xtMHUAoRJQ6cWh0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-03-17T00:49:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6a50957c-6ee4-45b7-b270-1386afddad17",
      "author": "sean murray",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOv5AsAMxl7EgmcssA5hiArnbw4Du68a4QT0g5474sQKL1xcgL=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very helpful",
      "date": "2023-03-14T13:09:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "849a40d1-13e3-4180-85d7-c418690262c4",
      "author": "Julia dean",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKj10N6lsQxlVeE-f0HBKbVhNayT4wbwfHBNO3cyLNpHh75yQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "my experience was smooth--they were available when needed and if I left a message were quick to return the call--always pleasant and helpful",
      "date": "2023-03-14T12:53:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "74fdd4ce-659c-4fed-a11c-abd753fb1d41",
      "author": "Penny Hoffman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6WZXLA1k5Cqa8aTso5neqEOadE1kmVeHbX5yJ87QgPAjPEQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very satisfied with Extra Space Storage. Very clean. Easy access to the unit.",
      "date": "2023-03-10T16:16:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
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      ],
      "sentiment": "positive"
    },
    {
      "id": "b7667695-cd32-4eb9-8eb0-140d078e70c3",
      "author": "Betty Crespo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLz8AC_fj8dpHtfAtDsOERzFpPmktupxACUYH391QbAC9njfA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I called to get some storage information and was amazed by how nice the representative was.Explained in details the storage unit they had available and her personal recommendation for what size I needed since I'm clueless to this. Truly recommend them.",
      "date": "2023-03-10T15:48:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5c114b38-b47c-437b-83b7-e7aa78368e85",
      "author": "vijay kumar",
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      "rating": 5,
      "text": "",
      "date": "2023-03-06T17:22:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7204720c-d935-4adb-9e06-2b2fd0f00670",
      "author": "Ccharday Mason",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKryw6diMtwAPlIDZcwJ0oHRf2ZXQhYa6zBQroxIj9435viaA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dale was awesome 👌",
      "date": "2023-03-03T20:39:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6e741f46-a26d-4ee0-8f44-5c26426bd070",
      "author": "peggy “Millman” cooper",
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      "rating": 4,
      "text": "",
      "date": "2023-02-27T13:25:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f190e2ce-4ba6-4d04-81a1-61a388d2cd4d",
      "author": "Samantha Post",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOaOpLhGIAhLveHEmYYvaoAOT7OF8BmgqaYtiqAvLS8FWv2PM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dale over at Extra Storage in Westville NJ was super helpful and nice. Answered every question and showed me the ropes of my unit and the gate. Definitely recommend this place!!",
      "date": "2023-02-24T22:36:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
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      ],
      "sentiment": "positive"
    },
    {
      "id": "224a3d68-3e80-4f3a-bb55-988e15cca527",
      "author": "Gene West",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWmAZqXFqRx_uuu2RTDGtEN6qFC1VJfcPNufE076Z3xo727A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent people that help  me with getting setup.",
      "date": "2023-02-24T00:34:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "78974953-0eec-4a4f-b5c7-4c58acf504c5",
      "author": "Felicia Woodard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_gh32ekKrK7EpYumfpUhrLzKary3JJo19cxjvLVC1wRSyWA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike was extremely helpful.  Answered all my questions. This was my first storage experience and it was very clean. I love that my code was unique to me and easy to remember. Even when I had to change my lock, they were super accommodating and understanding.",
      "date": "2023-02-23T19:17:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
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        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d928c2a4-f8a3-4a41-8319-764fc4caebd2",
      "author": "Joe Murphy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2tEiOwxj2kyA_ZQmzKsZFVaL_GgW_N0KM1l1EnXfuz6KOtQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Was great. No problems at all!!",
      "date": "2023-02-22T21:42:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d62bc29f-8320-4394-aec6-d84ee23e7867",
      "author": "Glenn Abbott",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqF8lxZXGzl1Gpy5s0o3YHvQUqVClXP_tHygBztYruqYbjug=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-02-20T22:34:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0de945c7-78c8-4490-8789-1c43db0c5c70",
      "author": "Stacey Henry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF-Q2V29mB_8hPoXaEJ_FjAkcWxMPHlaicsNbXCGu0SwcMMg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service, great place! Dale is an awesome guy, great customer service!",
      "date": "2023-02-15T18:14:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3290a455-22a3-4b56-b359-eb15a82d091a",
      "author": "Radu radu",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZ8xsZNwo67otsjoYB-ZQNK2nZh85F50sJPe0h35wrvzScRw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dale was a great help…",
      "date": "2023-02-15T14:56:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cf9cc94a-7245-4331-85dd-bbb71978dc02",
      "author": "George Deaner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIB1Hm6_CAOxKdg0gqoAxeW0u1PaoB-8cy5IEIHYrFzrpvchA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very easy good deal",
      "date": "2023-02-14T22:52:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2b384021-d952-4528-98f0-6b9b5e7a254f",
      "author": "Sienna DuVall",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqX9Q9vdxXpR41IdgDFPfON4lRYotGAkApkArqdT9w3y9ZOgY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Michael was amazing. He was knowledgeable funny and professional.",
      "date": "2023-02-11T17:48:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "57db45c0-919a-41ab-85e4-daa88abd6c03",
      "author": "Melissa Lozada",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYyYFgTKgDwnar7XZJuBbHNwOM9xQQp_mT-tF0Be2rVK_vYg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Manager was super helpful!",
      "date": "2023-02-08T20:38:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the positive review, Melissa! We are glad you had a great experience with us. Call us at 888-storage whenever you need us.",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a97e6df2-194c-459a-959f-c87c62dcd64c",
      "author": "James D'Antonio",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLi4D5GVBM4iPlia-Uls9pVX5H6NDno5E4gYC9yiZ3sY_wbrw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "great staff great location and incredible customer service",
      "date": "2023-02-06T16:57:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the review, James! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2472616e-f1ee-4554-9432-67ea392208eb",
      "author": "Lynda Perez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbEioXtvvHWbdIa5ndMvBtOkXUwxLAuDNrkisNVYu_jV9UJA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-02-03T16:04:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Lynda, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything! ",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2e0e2670-1439-47fc-a62d-2fe027e4121c",
      "author": "Shavon Nicole Grier",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4V5SKI-6a_UhFh8OzkkKbT2zhT7A4ffLYB6m3taEwDSoBrWyT=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I recently came into the Westville office, and Mike was amazing. I had pneumonia and felt horrible, but Mike's assistance and patience made the entire experience painless. He got me in and out stood in the rain with me to show me how the lock works. And he stayed late so that I didn't have to come back out in the cold. I would refer this location to my family and friends a thousand times over. He was great!!!",
      "date": "2023-02-02T22:43:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Shavon. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mike. We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "02bc36aa-5bd2-4cc7-8f4e-a0a8e1d3a292",
      "author": "Jennifer Midgett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHXJvWCj5fyxiMtjtboQXSKAQpascq3d8FLqFH-g0eoiTpcA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-31T03:12:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the fantastic rating, Jennifer. We are glad we were able to meet all of your self-storage needs.",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3ebb6161-ec93-4c6f-9386-b3cd13288f42",
      "author": "Nicholas Konopka",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfOBeMhWBXOYf7htUr2lmAaYYFNV_CgpmIZmVNG9QuGDltPQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-30T21:51:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Our team appreciates your rating, Nicholas. Thank you for being a loyal Extra Space Storage customer!",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d38bfaac-ba6a-4ed8-8fc9-080829129e2b",
      "author": "Kate DiGiovannantonio",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgFs7uSWfT9--Zh_dGGQc3u4CUnAdJmdKI8o1En72Dy0lg8r0X=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Super friendly, fast, and professional.",
      "date": "2023-01-30T19:41:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Kate. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "56412b6f-a56d-4fd9-b74e-01cd4c55974c",
      "author": "Chris Gallagher",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwdAXxCLuWv78RTyFLDkHB4qSrrPxMUj93C2rOVAcZFc4Tjg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-30T19:40:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Chris, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ddfa6e1c-6661-475c-93b5-66880e5090a0",
      "author": "OG Don",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfZI4QlvZ41-DAr7hIhqJLu36ttJgCM3RL57qrvBZKwqpM7Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great attitude, very good professional and 100% helpful. Unit 925",
      "date": "2023-01-30T17:26:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Og, thank you for taking the time to leave your feedback! We pride ourselves on having a professional, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or contact us at 888-storage if you have any questions! <br>",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "948d8533-c270-4855-a28b-62ef1ce518e6",
      "author": "Randy Flowers",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1U2tve2Hx3gIOEAyuW0Y_4B826w8NJ_d-qCgipYqz8Ai84hg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-30T17:07:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Wow, thank you for the 5-star rating Randy! We are grateful for customers like you. ",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d0614358-bbdd-4699-9f9e-4ce3b4219af8",
      "author": "David Wallace",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDAPegr47cikALU4RMfsDXoJNvLl_6tM2I9uPRdUJgJxGYcw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Excellent customer service what more could i ask for.",
      "date": "2023-01-28T03:45:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi David!Thank you so much for the positive review. We are glad our team provided you with great service! If you ever need anything don't hesitate to give us a call at (856) 556-3030 or stop by the facility! ",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "912b3908-47b6-4cd2-92c5-6b830e742984",
      "author": "Talie",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsDeQG52PJ7f-BY67-t4-6IKb4gIFu0cEHmQ7PhbdZdk_PJw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2023-01-26T23:17:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Talie, thanks for leaving a rating! We're lucky to have customers like you. ",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "72b197fe-9373-485a-9b0e-e3637cae08cc",
      "author": "Tracy Wallace",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlE_03Uk89yXZumObw5ZESR3xkF3At4WkZ60_cjCxy4uos5Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-26T16:01:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks! We're so appreciative of your excellent rating, Tracy! Don't hesitate to reach out to us at (856) 556-3030 if you  ever need any assistance. ",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "83ce22ab-b1c8-49ac-a182-8dd84333a228",
      "author": "Julian Whitfield",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-fn58UjD3RotKqq2L9-mVsndzwh8cZsas7K2uCxUEAbVgpQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent service!!!",
      "date": "2023-01-25T16:13:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Julian. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "95fc8490-f46a-46c4-8bde-5cb92bc04ef4",
      "author": "Julian Michael",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkssNql04ettFk_R8_MJSjO--zVYbJvyvnpsQ4qUeV8KUxBI84=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-24T17:23:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Julian, thank you for your 5-star rating! We're so glad you had a good experience with Extra Space. ",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "de11969e-6b96-4a5e-83ff-9ae82ec199d7",
      "author": "Julian Michael",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVciG5rtpWtKiUFs5EsqkFWAEhUU3cb2ND8hnb4ZX30FAmcer8B=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-24T17:23:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your rating Julian! We work hard to keep our facility in tip-top shape for our customers. ",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d823587c-2826-4776-90e7-4a05d5c1b6bf",
      "author": "Loretta Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgXGnGzolyqxkMQav9hdrtwJ0DfmNoplByHyZ6FbFJUQgaWbou=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The staff was patient, friendly, knowledgeable, and understanding.",
      "date": "2023-01-20T16:19:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Loretta, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable, and understanding staff, so we are thrilled to hear that you had such a positive experience renting with us! Please give us a call at 888-storage if anything comes up! <br><br>",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "eec98659-e874-4034-9fd1-beecfb01cdfd",
      "author": "Matt Conte",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLm9c4vhRMI5s8RzzC6wdza2YU5Hqh9WViyxU_JzhiY62-Pvw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very clean and orderly facility. Mike was very helpful in helping me with my storage unit. I will be back to store here when I’m ready to move again.",
      "date": "2023-01-18T16:01:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Matt, thank you for your review! We're so happy to hear that your experience with Mike and the cleanliness of the facility has been positive! Call us at 888-storage whenever you need us.",
      "replyDate": "2023-08-11T14:11:07.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0484145b-f404-44a7-b476-d3b21ae8869a",
      "author": "Susanne GAROFALO",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbGmlrR3ilee6j3Uac2XNF_iM5H7IzYbgG84tQu_zy1FakyQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Extra Space Storage was quick and simple",
      "date": "2023-01-14T18:09:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Susanne! We're happy we were able to provide a quick rental experience. Please give us a call at 888-storage if anything comes up! <br>",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7f079a10-7992-4b74-819b-fad14b6b0b7e",
      "author": "Tiana Cole",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXc10_HoUYAVQr2gyUSJSLdA-SxYPAMoXyeXCnvrU0uTtcQg8NnSg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Today’s experience was fast and easy! Dale was beyond helpful and very friendly. I’m so happy to be a customer, knowing that the customer service is top notch.",
      "date": "2023-01-14T16:39:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Tiana, for the great rating! It's wonderful to hear you had a positive experience with us and that Dale was beyond helpful. We want you to know that we are here to assist you with any further storage needs! Give us a call at (856) 556-3030 if anything comes up!",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a678baff-15cf-49de-ac94-6af1178f1fa2",
      "author": "Justin Snyder",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYiT4YoaHOAuBuK8-3_t9lnlKxm0R2_ylJrpchIpFbV7qfHA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-13T19:52:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks! We're so appreciative of your excellent rating, Justin! Don't hesitate to reach out to us at (856) 556-3030 if you  ever need any assistance. ",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "537d7578-84de-4b52-97e1-4367afbadf57",
      "author": "SAGE Therapy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjFP18xRMKKZzvewyInISCjp-K3m9li6-71JuROsxtrdRaugCA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dale was amazing! He made my experience seamless when I came in a rush. Wish there were more people that gave this type of customer service.",
      "date": "2023-01-12T22:40:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, Sharonda. Thank you for the review. We're so glad Dale could meet your storage needs. Please stop by the office if you need anything!",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "529b4405-46d3-46fa-9d96-84d44143066c",
      "author": "Sulaiman Kamara",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKP0MGEbDim4unNyR6mrbMPEQrM-H02SCgcxImUpMOFLSTVlw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place to do business. Very friendly and very helpful.",
      "date": "2023-01-12T16:09:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "da974802-c3ea-4391-8534-120ff75bffc6",
      "author": "Adrian Cutner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-UIG0lXSi5UOpp8fY-hhsag1ajvhS0A_UGTRdonWd6UBmDw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I would like to express my sincere appreciation and gratitude for the service that was afforded to me by the pleasant staff, especially Mike Williams, the manager. He’s a good guy, and a pleasure to do business with. So, thank you very much.",
      "date": "2023-01-11T16:20:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Adrian, we are so happy to hear that Mike could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help with any of your storage needs at customerservice@extraspace.com.",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cbf66a0d-7595-4549-b7e9-1ed77f8f7f79",
      "author": "Jason Scott",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWP4r66PfQVigDGao9xZGcaQZcr4hNpmVcJIDtjtFoHszdjHjtU=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mike and Dale.were great! Amazing series and beautiful facility.",
      "date": "2023-01-06T23:29:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We think Mike and Dale are great too! Thanks for the positive review, Jason. Stop by our office if you need anything in the future! ",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3b36d084-60b2-41b5-941b-5208c5c1beff",
      "author": "Lori Arias",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNIJz4G5QuEE1g2cdUDlGKlFl-DpxqHf3G3Hccwi4SwEPPOg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike and Dale provided great service.  Not only were they both friendly, they were both knowledgeable and answered all my questions. I would definitely recommend this storage place.",
      "date": "2023-01-06T22:30:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the review, Lori. We are glad Mike and Dale have been knowledgeable and able to answer all of your storage-related questions. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.<br>",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "51e6f2ca-bb1e-4ac0-8771-d26fa0460cf0",
      "author": "Richard Clayton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWc1tnV6EDj7MrOmfMqjUR32YKKpCbw5gLKLYTnh6HyqwstA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "It's not a bad place, service is  very good 👌 would recommend",
      "date": "2023-01-05T17:17:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind remarks, Richard! We're so happy to hear we have your recommendation! Please stop by the office or contact us at 888-storage if you have any questions! ",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [],
      "sentiment": "neutral"
    },
    {
      "id": "5ba4f28e-0f41-4558-b0d7-73ea70f59f94",
      "author": "Nkosi Rue",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIP9ZVs9RI_XF4O_804r88x6oD6bJdBZ0besdmDRU8NkL9haA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike was very informative , very kind!! Made my experience a breeze.",
      "date": "2023-01-04T16:58:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, Nkosi. Thank you for the review. We're so glad Mike could meet your storage needs. Please stop by the office if you need anything!",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a7ef94e5-0fcf-488f-a064-ec316188d0ee",
      "author": "BL Admin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnfxSWnqJW2iacjJHPKtjMWUkKnXHJHwk6cuED9xV8s1XtG_s=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dale was a big help! Glad they take Apple Pay!",
      "date": "2022-12-30T16:15:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Bl, thank you for your review. We're glad Dale was able to help! Please stop by the office or contact us at 888-storage if you have any questions! <br>",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "85a281f5-68e4-4f94-a845-9fd37251751f",
      "author": "K.L.M. de Smalls",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9YfkbXqiBsiGcI8fN4FgEPaQd0T3LpoQLlRSeMCJCoEwOR9tD=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-12-22T23:13:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating Kinyta! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f4cc8c37-94ab-4188-92ba-8178f1778268",
      "author": "J Rae",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV58q0ZwiKTW6AQcfI9GZkhy4FTqDZkIBHjE8-s3fEHrmBrW9vC=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I am a long term customer, always had a great experience but today Dale and Mike went above and beyond to help me solve an issue. Would highly recommend this comatose and location.",
      "date": "2022-12-20T21:43:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for being a long-term customer, J! We pride ourselves on having a friendly, accommodating staff, and are so happy Dale and Mike were able to assist you! Call us at 888-storage whenever you need us.",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6c85e173-7140-422f-9ed0-0733d582dd77",
      "author": "Doug Rathbone",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0ibZIiJqKk-cRfWMK54fo0Pf1YG43aT_EDW0nOyqdaK8UDA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2022-12-13T16:23:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Our team appreciates your rating, Doug. We're glad we were able to assist you with your self-storage needs. ",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9a7d430d-acab-4361-a4a4-f73eab6c4197",
      "author": "Frank Gorman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIk-5AY_cTdYdQDmkIGgxT7yG0y6VOtYm7J20iW22GuVI53Mg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Highly recommend this site! The manager was very Professional and got the paperwork done quickly!",
      "date": "2022-12-06T17:19:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Frank, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or contact us at 888-storage if you have any questions! <br>",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d533a1c4-66ff-457b-bfaf-e4e4f10757af",
      "author": "Christopher Woods",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjl0js_wwCmTMXrocDMn5SDXPcBa6jn2awhkiaRGojspO-dA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nike was very helpful with my experience in the extra storage space! he provided great customer service, and I understood everything thoroughly! I will definitely recommend renting a storage unit from extra storage space.",
      "date": "2022-11-28T17:22:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Christopher. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mike. Call us at 888-storage whenever you need us.",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "20f90135-6ad6-4743-b716-f288e745659f",
      "author": "Simon Seghit",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYJ6QSsbq92N0d6utut9WrI8gkWbWmxHqc04yi5cwDpMW4SW-wdQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-11-12T16:17:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate you taking the time to leave us a great rating, Simon. We are happy your experience with us was a positive one! Please give us a call at 888-storage if anything comes up.<br>",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "44497e2a-fdca-4a87-b2d5-4789d49ced66",
      "author": "Mike Williams",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbYGFKRnB9V8flVK4M9uqU6XucWcEL2abvXl7R-u-t11JYhQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-11-05T16:21:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Mike! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (856) 556-3030 if you ever need anything.",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b029d821-4a37-4e8f-807d-d5ca4731f628",
      "author": "Cali P",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWvQTJ4-RxNI7XL7PZ4MkmdSsxSZXK4DVECXRyIdThEkXdsbs=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Excellent service",
      "date": "2022-11-04T20:06:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the awesome review, Cali! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (856) 556-3030 if you need anything.",
      "replyDate": "2023-08-11T14:11:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2a4bbec3-8456-45ab-bc37-1bdb167f70e8",
      "author": "John Rigu",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOlpkakvnrGqzwO84zOxZ8sIxyjgaMKr0M2DbhXiN66KYU7dCv=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Hands down a great experience working with this storage unit. Elissa and Mike were so awesome.",
      "date": "2022-11-04T17:06:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words, John. We're glad you had a great experience with Elissa and Mike. Our team is here to serve you, so give us a call at (856) 556-3030 if you need any future assistance.<br>",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "508040f1-dcaa-4af8-a0d8-8aa817738b42",
      "author": "Tracey Steeg",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHeZ_HipTXizthGMlYpS6QoTbymH59Za1aacUb9DtSG0BS95_4NA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike was absolutely fantastic. Great customer service. Thank you so much mike.",
      "date": "2022-11-01T16:33:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the awesome review, Tracey! We work hard to meet the expectations of our customers, and we're happy to hear Mike hit the mark for you! Don't hesitate to stop by the office or contact us at (856) 556-3030 if you need anything.",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fdb1b297-70e8-4cf7-9960-f44abe907196",
      "author": "Rubye Green",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9bBSIct6WMrFi5Xc0tbkLQBFAVeH3BhTj-txqDZoNMPJUZuA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Extra space storage was a very clean nice facility. Mike and Connor are the two I dealt with, both were very polite and helpful and return calls promotly. I would definitely rent soace here again.",
      "date": "2022-11-01T00:09:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Rubye, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Mike and Connor were very polite and helpful and returned calls promptly. Stop by our office if you need anything in the future! <br>",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7669d168-557b-411a-bf21-ae53845d0bdb",
      "author": "Carlos Alonzo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5P5PCG7MmKzL0oaPlHBcCG0Aui5QdMpweqobDT9eUq0tHzA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service",
      "date": "2022-10-31T17:49:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words, Carlos! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. <br>",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "238e2878-28ac-4d8a-822e-37011bbd46af",
      "author": "Joe Marney",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXP-3LFjlsSPwmubOW1FhXxWy4MUNIenCDkWWDJYrXdINiNsLMj=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-10-31T17:14:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Honestly. We're glad we were able to assist you with your storage needs. ",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "251bc074-96a4-46c1-99b1-495ffdadc1a5",
      "author": "joel mcgurk",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr4uBPv59YzZF3xiqd_ygFvlZSRU3iye204XCGbobENa-GOg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-10-31T17:02:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Joel! We're so glad we were able to meet your storage needs. ",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "51b5d416-9a45-4166-8168-51023e42eb6e",
      "author": "Pat Whalen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdikor_4nUPVvohzojppV8dMNtR4mfbrHxCgKy_s5ylF_O1Om4vQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place for storage.  Excellent customer service from their manager Mike",
      "date": "2022-10-27T16:34:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, Pat. Thank you for the review. We're so glad Mike could meet your storage needs. Please stop by the office if you need anything!",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cd272355-897c-4a5f-afe0-c384795609a9",
      "author": "William West",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7DawNz1bsz9cr5NheCf4Q8Ypsvx_Zx_QTRrJ8j1U7t6lN8CI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service, very responsive. Mike and Matt had a smile on their face at the door to welcome me in. Overall great experience!!",
      "date": "2022-10-24T14:49:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the review, William! We pride ourselves on having a friendly, accommodating staff and are so happy Mike and Matt were able to assist you! As always, we are here to help at 888-storage whenever you need us.",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ba4bb629-bd0d-4280-aae7-9ac26505899a",
      "author": "Carina Gittens",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBwi2aYZ3t3wQR06jC16R085j6yUBv5dub_LjVeKKUWiRO1g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mike was amazing from the first interaction to the last.  Really took the time to explain everything and is thorough. Will definitely use them again thanks to Mike!",
      "date": "2022-10-24T13:42:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, Carina. Thank you for the review. We're so glad Mike could meet your storage needs. Please stop by the office if you need anything!",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ed4c5baa-0c18-4656-88a3-206874d4c4f5",
      "author": "Luis Asencio",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiBppyHjZLAV3DUjub5khLAWkv61CozyKzFS05QxaweNHchg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-10-11T20:28:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Luis, thank you for your positive rating!  Please stop by our office or call us at (856) 556-3030 if you have any questions.",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1209ad25-a74a-4ecf-b14f-8c4539a46a13",
      "author": "Demetrius Robinson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvl7VOfu0EZyzr6QN6wuKmu5j36wUHL7DZACp-peKsajS6yaAN=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The moment I walk through the doors I was greeted with a warm and genuine customer service that made me feel confident and comfortable that I was valued as a customer. The renting of a unit was easy and the discounts, promotions, and policies were clearly explained. The associate saved me a great deal money by offering me the online price while renting in person. Thank you!",
      "date": "2022-10-07T17:57:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Demetrius, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1872b98f-dcdc-4942-9a91-e23c90606d1f",
      "author": "La Kisha Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLH_JoOTtl93-1BiR-C5kDQb4UEMpdRdSwv1723xbxMuWNiHQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’m always satisfied when I go in Extra Space Storage Mike is wonderful very nice and very professional!",
      "date": "2022-10-05T17:37:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the positive review, La! We are glad you had a wonderful experience with Mike. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ec8d7216-2f73-405e-bcba-5decee0770e6",
      "author": "Versatile Fitness Nj",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKrWkZv-N2-QEp2bEbXxA1dyviK-RbJeIkXBzzQQMfBAAIfw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This is a great place for storage good prices and service",
      "date": "2022-10-05T14:20:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Versatile, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "945df423-0aef-434f-bd5d-3e36f381bb06",
      "author": "Colleen Heritage",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-As9vY9CKZ9v8i_hxmxs5YcpShc9kWQTjLBnssQ26jxThUg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike in Westville  was an amazing help and very nice!!",
      "date": "2022-10-03T21:37:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, Colleen. Thank you for the review. We're so glad Mike could meet your storage needs. Please stop by the office if you need anything!",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "307c3119-81a6-4940-a08c-7ec36c073500",
      "author": "Jaryn Garner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPtIOyWTbJ1VjJJYZ0ZzV4-oA4CgsB003NFyNEMu_ZK5Fiow=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great, easy, Mike was great!",
      "date": "2022-09-30T22:22:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words, Jaryn. We're glad Mike was great to work with! Our team is here to serve you, so give us a call at (856) 556-3030 if you need any future assistance.",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6f66f91f-2cb0-4e85-ae4c-3ea4e23f647c",
      "author": "Dana Blackwell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICmoxMiBJW5RVpeuC6Y0YSxHopQWD-HI9YVcoFSkf0MH9fIQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-09-27T18:35:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Wow, thank you for the 5-star rating Dana! We are grateful for customers like you.",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "712b22c7-1456-43d9-8d28-82bc05078ce6",
      "author": "Dan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQpbPfNaBQstT2kqECcL2c_O-jVbzi7AL9h7aw-0UaCKROQQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike in Westville, NJ is awesome! I walked in Friday at 5:30 (they close at 6) and showed me my outdoor storage spot after reserving and paying online. He was patient, kind and respectful.",
      "date": "2022-09-25T16:37:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to leave your feedback, Dan! We're so happy to hear Mike was able to make your rental process hassle free! If there is anything we can do for you, please let us know at 888-storage.",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "431a2872-e51c-4c28-9fc7-0a77318a9190",
      "author": "Karly Aspen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUktNupb3Za4Fe5lE7Fk5TTVSJw4jXcpN-H67SkPiMsB7mAU0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike was very accommodating and super helpful! He went above and beyond with customer service and made finding a storage unit such an easy process for me. Would highly recommend coming here!",
      "date": "2022-09-16T03:33:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Karly, thank you for recommending us. We're glad Mike was very accommodating, super helpful, and went above and beyond with customer service. Please stop by the office or give us a call at 888-STORAGE.",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0c7296fc-fb86-46ac-8900-8948d4c2ccb6",
      "author": "Victor Sewell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7y1kTN5L4rOhqXGQQYbYr1_JwHAHwzD1zl4cA9zyOSvBKzg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-09-14T17:54:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Victor! We are so glad we could provide you with a 5-star experience.",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "098241a0-6087-42f7-804f-d31f5cbacb55",
      "author": "Tom Jamavan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH3kwrMRvMUpIwfpho4y5RKXfKJZvQhPPNRdnHCFg2Vji9vg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I wish I could give Michael ten stars instead of 5. Thanks",
      "date": "2022-09-14T16:55:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the awesome review, Tom! We work hard to meet the expectations of our customers, and we're happy to hear Michael hit the mark for you! Don't hesitate to stop by the office or contact us at (856) 556-3030 if you need anything.",
      "replyDate": "2023-08-11T14:12:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "941320d0-24db-4e70-8c3d-7c57a116757b",
      "author": "Craig Young",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTkabm4cp93B0SBEYUdHcmpX7KGEedvMbVejEjCsT8GYcfYTs=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike was knowledgeable, personable and informative. Investigated online and instore prices. Great unit and clean",
      "date": "2022-09-13T22:52:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "49f72d7c-823c-4b06-9dc4-6c471264fd67",
      "author": "Jamie Perdunn",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3BdlMVXyj7XiSem72Kyzf_RjXwQvuK83X7amCZMNAuh9UNQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing experience. Very helpful! I will definitely keep coming back",
      "date": "2022-09-10T19:21:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a4a772b7-65f2-4dc1-bf2c-d5d029d60bcd",
      "author": "M Williams",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKulGiBtWX5fj0z-7RJ3GgO2NDefG4Q_3v77w3uWwF67gXBeQ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Had a wonderful experience with the manager at Westville ExtraSpace Storage. Friendly and personable, Michael explained all the processes involved in renting  a unit. I will be moving soon, and will definitely come back to store my furnishings.",
      "date": "2022-09-10T18:22:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "874d663f-e07a-44f4-8a59-5f6ddc086f9a",
      "author": "Kelsey Gavigan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUj2gsMgR1OTomibICc6Vs7fvBtCM_rcyYjJW0xGYgz5ir2NoUg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike is by far the most pleasant human being I’ve ever interacted with. Made the whole process seamless!",
      "date": "2022-09-10T17:26:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "483153e5-5f9e-402d-b503-e74e266935a8",
      "author": "Carly Baxter",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1ikzEUcL41Eelqk5umHZLI86JYCx6SBR7VVKtR3453cKC8S4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-09-09T21:40:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ee5fc1fb-2b9c-453e-b6d8-a6e572b369b0",
      "author": "Khalif Clemens",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZbzSITXBkbBXEEbepFxzE_GtF35zXt9h9HazaSa8ij7hQIQ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Very nice",
      "date": "2022-09-07T15:31:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ce61e39e-c7bf-4898-ae0c-5ff3ed150366",
      "author": "Kenneth Waller",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBAC3qTxNDbvfDnMEotGM_2wCv_4Y8T2Vtg3bfUAZXjD15qA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great assistance from Mike",
      "date": "2022-08-29T21:02:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c9c8d82a-fefd-4a95-8204-db33c5a8f728",
      "author": "Ezriana Mullin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQH8ug3mO_T9ggi_bGN2ZBY8c6Z0BIZpXwMlEGsGX3CoVC98SEuw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff was very friendly, helpful and polite. Staff helped me fix my problem with ease!",
      "date": "2022-08-29T19:28:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8efbf743-5fd4-4a22-842b-891684d2ea57",
      "author": "Mohammed Chowdhury",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1U1tBp9a40mR_TEBd4G8fmH142wDBG7Z0Pd2a0psEQyqZ3Vxd=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-08-23T18:08:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ded5e6be-8af3-4dd7-9205-38859aaac4cf",
      "author": "vaughn dennis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdKfHdQPDZfB0GYzHOhTsxPHBgwHKuQiSW8K7YfxNMNCguBA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike and Conner was very helpful and the best service I ever experienced. He deserves a raise for that service. Very polite, understanding, and flexible. Give them a raise",
      "date": "2022-08-20T17:43:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fc87b093-8017-4a7b-9feb-2f720593ec05",
      "author": "Evan Betz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFnHF_PsKXJSzr-gQ8epUxXPGdQC6yE3ou3tOKNvm8viCJUro=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike was extremely kind and courteous. Offering my wife and I water while we were rearranging our unit was very thoughtful. Make sure to ask for Mike!",
      "date": "2022-08-20T17:32:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d7031fa3-5b9e-4099-8ea1-593eba84cab8",
      "author": "Monica miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLDI-3bHNfHSh42tY87qnJ-AABq_HtRTEMOHMXZ6_NuiJcNQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-08-16T21:53:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b6d766ab-6733-4449-bf90-4b3a052b54a5",
      "author": "Steve Gonoude",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8g7Wb7Ykih4zXSSR2fZNWnd2jYdg2S6JykDkYLjsiIPCnnQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Seem less transaction, Mike did a great job",
      "date": "2022-08-16T15:11:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1ee8940c-99e3-481d-839d-44b23a9ac9d1",
      "author": "Darrin Willoughby",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVzAW8fszBqB-vwkVLAr-oz3Kpbkef8Oi9CyX-9JUPNJqJLg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-08-04T16:04:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8a997279-dddb-4075-9084-fb4b3ef547eb",
      "author": "Jacqueline Nisbett",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3w9i0U1XYdWmAWIn1iWDNqwtidxQqJj0qC_VFc3S6NuFjSDhc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-08-03T00:18:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6603e370-07c1-4f4e-b468-a204a27e6aa3",
      "author": "Tonya LaShaun",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWixewrj98awP64PcLYvS40Waly3GQp1fKs1PQKsIzzOFdKqk-p=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-08-02T20:51:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ae6b413f-d05b-4ae2-bc29-0f21ed62fd9d",
      "author": "Jeanell Figueroa",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTYfaqRDkO-8uPBJKDdVSNYiWbsdX2QQIDZCiUygCGbwrsOg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Manager was helpful ! Place was clean! Fats and speedy service",
      "date": "2022-08-01T20:08:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d5803693-8650-464e-b60d-3cd75906cc00",
      "author": "Only One",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIv94BdCagJfONXJBCfiochcxc38dEz5qTtW1Wm5DnbvdGB7g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Came in to transfer my unit to a conditioned space. Was in and out in less than 15 mins. Like this facility. Would highly recommend this location to everyone",
      "date": "2022-08-01T18:14:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ee63390e-f06d-4e62-bb45-a5d3ab136ce0",
      "author": "Jay Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEtOrh0hb9kteTF7_OMPcTW3DUYMh6HyjA0RCtWDmN1z-YyQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Manager Mike was super friendly and helpful I give him five stars alone.",
      "date": "2022-07-29T19:42:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7e4a2e69-f647-4819-adf0-eacc7b4ac00e",
      "author": "Sabrina Toomey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzehBz5vAiaCBO4Zv_E-lEyiWS4iodAAv2IUZydyITriUKGw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Connor and Mike were amazing to deal with!",
      "date": "2022-07-29T15:57:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "89d8d6b0-2905-441a-9167-3786d21acaac",
      "author": "Owen Garrett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItIc-cgUVm39BWvGdh7bhpRVYrGRXxsH9oPXr8pEKDiqoK0g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike Williams was very helpful & understood our storage needs. Made the whole process easy in deciding which unit & location worked best for us.",
      "date": "2022-07-27T22:32:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fe0ec2eb-1665-4c8b-8bc8-a50a955c3eb9",
      "author": "Geraldine Engold",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvgcsu_5XMeyWM4VXeR79U3uHYshG50v50fCgsKq9k44H0cyfF=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Thank you Michael for  ur excellent Service as a professional here at Extra Space Storage. U  helped me as I'm a senior offering me seating as we unload.  What a wonderful attitude  n gentleman . Thank you extra space\nstorage  for having such a professional at this location.",
      "date": "2022-07-27T17:56:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e40b8b8d-6329-497d-8972-a03a47901208",
      "author": "Chris Paez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWZMEiyzHbVVjNWzDNbpBNEhFuE6DTq9L10cTDZH_B2YvLo7EQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service from this location! The new manager was very helpful, friendly and I would definitely recommend this location.",
      "date": "2022-07-27T14:38:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "76c42ad9-984e-4b8e-b1ea-6b0ca02c365a",
      "author": "Jasmere",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW9hVRSsIxT1PuLmAgGgBwzY2E5ZGy2aTKz_Pt5rQz1Mi86Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I love Extra Storage Space! Whenever I need a storage unit I always choose them. The customer service here at this location is great! Online purchase was super easy! Whenever I call I get whatever I need taking care of and my unit was clean. Awesome job, keep up the great work! 👍🏾",
      "date": "2022-07-25T11:28:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e100b8bd-c2b6-4717-b5cc-babe5865921f",
      "author": "Ivan Burgos",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2qcECdJcrfBF4TeKhVz5yk6YatFXdy4BI-ws1wWa6IDJrZA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service help went needed",
      "date": "2022-07-23T17:47:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f81b7d31-2435-402e-b721-48f5c497fb5b",
      "author": "John Jacobs",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfV0O2cjmQs2hmLeJfz3Y8PJwW606bKSP76lTf9wJ_CEUntwF9=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Matt was  polite and very helpful.Mike was also very polite and helpful as well",
      "date": "2022-07-22T20:07:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fb38bd16-c24d-4e26-9c35-7a882df9b2ae",
      "author": "Seclinda Murray",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIMu74XJVx2FlrcMErvanVzkppX6M7eUb-JZVM2jqXPi50qA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike was super helpful, welcoming, and friendly! Made everything super easy!",
      "date": "2022-07-22T18:36:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "adf7728f-b03e-4199-b83f-26a14eb321a3",
      "author": "Moma M",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkq5IyYwvtR8Db2ZauPeq1NwK7eQx32pQWtT4QhN53HUkJWrSLCQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Pleasent friendly amazing",
      "date": "2022-07-20T18:52:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "17f30fd0-010e-43da-a1a4-521843827304",
      "author": "Nichira Woods",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvOZ_q7MTpN5FwTmGCkpBBzT7NDSEzbig3eyJ5nqNsOzJE1-ar_A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience dealing with Mike. He’s extremely helpful and cares about his customers!",
      "date": "2022-07-19T20:46:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "04ae810b-de69-4b93-ac9d-bdce1ac7fa92",
      "author": "Kyle Burke",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtf_CE1XSTSXMi9JGPf8H1VMOjn-4fYsPLTxAUx6FAW8TTAA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I was looking for another storage location and after calling Extra Space I knew they were the right ones. The price, customer service, and location are second to none. Mike was very helpful with the set up process. He walked me through of how to book of my unit and how they are willing to accept deliveries if needed. He was very professional, friendly, and knowledgeable on   Everything Extra Space. He answered any and all questions I had. If Mike wasn’t so helpful we would have taken our business elsewhere. Setting up the unit was a breeze with Misty being a helpful hand in the office. She assisted in paperwork and getting our keys set up. Truly do appreciate the professionalism of these two and are looking forward to keeping my goods safe at Extra Space!",
      "date": "2022-07-15T20:14:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2cb86672-4125-4b7d-8723-8a8e51733f07",
      "author": "Hailey Lindeborn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1XbvlMpYgEJFADSWYUPDxmg9PO4urCQcjt6JwC-ZwqI8b8j2t=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful and overall great!",
      "date": "2022-07-13T20:07:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "df568d69-7d80-4428-949a-b748efad44e2",
      "author": "Tom Dannunzio",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLj8A5AeD8XTj9l0S_amF3jXBCyor6M-rfX9rTYPHe0ch60mc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mike the manager worked with me and very helpful thank you .",
      "date": "2022-07-11T17:31:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f2d70211-4d20-4ca3-9e93-d3c66506465f",
      "author": "Deborah Halligan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6u_rBqScq-kNDU0Ov9dPHwefIcYLbkuZTO0R_chHCtvaNZr0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-07-02T22:25:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "17380f1c-e3aa-4eff-9aa4-197c0e4b8b03",
      "author": "james jolly",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZQms5TyMC5fGsH-uGmbGLDLjUI16jn8ZHhNCeiHo-Nv0V8CZr=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It was a awesome experience mike was a great help got me moved in fast definitely recommended",
      "date": "2022-06-25T13:47:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "93cda163-b99c-4cbb-9fbb-22cb417147db",
      "author": "Nicholas Cerasi",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuY_D4CLhDguJVwON23h1cfsPNo42pD0YCmXndFkjdwmBO=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The renting process was very is and the unit is clean and secure.",
      "date": "2022-06-22T16:07:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c3de9906-76d3-4219-9897-c64a71a2bfbc",
      "author": "Makeba Warner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrD-ZgCLWaG1GUWdqI-HK_dzo6Juc2tfo_2iW_C9QgCeaA8g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Extra storage was convient and very helpful   I had a great experience .",
      "date": "2022-06-18T18:59:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c4c3bec5-f4c8-43d5-9390-2c1a0039330d",
      "author": "Kathleen McCarthy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbGaOiYjx2_fyiKSvaVrx9romT9B0ksOREEG2tGJZleoTRcw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Elva from the call center was wonderful.  She got me every possible deal and I was so so happy.  Conner from the location called me almost immediately after I hung up phone with the call center.  He was so helpful and I can not wait to meet him when I go over to my unit.",
      "date": "2022-06-10T19:23:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "94bcee4b-550c-4262-aea3-826830306d43",
      "author": "Nancy Lypka",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7m5HeerOCfNqGVktjNSGcesRxL5-AC3y1lfa2ZWwzEqSzyg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Made my reservation for a unit by calling their call center. Holly was very helpful and pleasant and went over various options to suit my needs. After making the reservation, I went to the location and spoke with Michael. He was just as pleasant and helpful to deal with as well and also wanted to make sure I had the best option for my needs. Shannon (I believe that was her name) walked me to the unit I chose which was very clean, well lit and maintained.  She explained how everything worked and was also a pleasure to deal with. Getting the unit was a rush decision for me and they made my experience a good one!",
      "date": "2022-06-05T02:58:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dc848d74-dd35-48f2-8c4e-8622f7ef0b60",
      "author": "Denise Alston Hall",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKdVAA5ZngrvhdpWrXeJLF9uiWHnr6WlxtLGwtzmX7didimA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This was great. Mike showed me and explained\nThe procedure for renting a unit.\nWhat a fantastic person and personality.\nIndeed I will be using your place in the future.",
      "date": "2022-05-23T18:02:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "08eb97c1-a2d1-4d82-97f9-b6fe511addca",
      "author": "Arthur Lewis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmQLIYmE1uY0HjmAbadmvDo1CvFLXTh6pZa_egsURvsIroNA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-05-16T17:55:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4eed3ace-d0a8-444e-9364-edbc6e64ddb3",
      "author": "William Schwiter",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIT12YzQDjb-b2_LxgIRYpLZZt6NHNXfDCDKOIObj5Xtj34wA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mike the office Manager is great! He was professional,  helpful and extremely nice it was a pleasure working with him from the start to completing signing up. Thanks Mike!!",
      "date": "2022-05-14T20:34:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9d049c20-92c3-4e92-ad4e-73a6f806b639",
      "author": "Dorothy Campbell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0XiQOwQEp2rehwti3SPvvzHtOpx2B61c6lAezp1sgrBnJRA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The gentlemen at Extra Space are very respectful, knowledgeable and go the extra mile to help. My experience with the company is so much that I would recommend them to anyone needing their services. Kudos to Matt and Mike at the Westville office",
      "date": "2022-05-03T15:29:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "38692cfd-ec9a-4ad0-9e65-7ddf058fb11d",
      "author": "michael paul",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLU7eNJpxNEpvQyc72Vm79Popq0IIerATEYgJjFi-EW4sKvwA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Was very pleased with the availability and price and ease of use on the website.would definatly recommend to friends needing storage space",
      "date": "2022-05-01T18:31:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "938dffef-42db-48ee-86c5-4d74fc2110e7",
      "author": "Diane Burns",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtw1q1KBn19OyQ5FYSoh5aeCqM8OZFdiKoXrhby1irrolqTA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly staff.  No problems with storage unit.  Had for over a year ans my belongs were safe.",
      "date": "2022-05-01T00:01:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e4c42542-55a5-4d52-8341-346da9a55b01",
      "author": "Joshua Battle",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5IKbt5mUsfPLnuK_B_RXbczJ1Xo9qtyV4dslFK6iRVHjlAo8c=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jon was very professional, helpful, and patient all throughout the decision making process of the storage unit size that I needed. Thanks to Jon, I feel very content with the selection I made.",
      "date": "2022-04-27T16:36:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9f130f86-3512-46eb-a55e-4862a994861e",
      "author": "michael tuthill",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmHUM9w_o7NKrZh7uqY9gXnOySghY2PuTLBJORx54xabv3XQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-04-23T16:08:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "155661f9-57c2-4701-887c-fd9b3e0c3bb8",
      "author": "William Vernon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvNQLTZ3z4A6ZhOMXCcyuBMU66bWZgJAYuke9ydoY0bou_bw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They were very pleasant and helpful and they also had supplies for my moving needs. Thank you so much!",
      "date": "2022-04-22T15:53:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8830a5a5-70f7-4baf-aa8d-88c84355c6ba",
      "author": "greg torres",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzWtiOgzF0d8Klu6klaxCd2tFBVWyo6MHQJQYD0VuxGuO19B5V=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everything went smoothly, the staff was very helpful and friendly. Made the experience worth it! Thank you 😊",
      "date": "2022-04-11T23:09:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "706d2d78-6ddd-4352-b617-b8194f585b7a",
      "author": "Mathilde Schrieks",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAiJ2b2MZMuChFLDUnrDD8JkWo2Vb2gn8dST8X6wUUgVuuRZs8Cg=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2022-04-11T20:58:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "21eb2874-477d-449f-b029-3ed6b06496fa",
      "author": "Michael Aranguren",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZf-npRXyZmVU-hcRwf7MQsp5YnA0r4ayLcwqQztN_r_5YDUCrog=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great location great management",
      "date": "2022-04-07T08:42:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "eda8c406-9faf-4409-826b-1e79867b57b4",
      "author": "Tyease Chesson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeTOfF4tyX0LNQuHoFhEzUx68OXZdDB8HpF2QjyA0XcEusvM9k=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Misty was super helpful, knowledgeable, and patient. Her customer service is impeccable.",
      "date": "2022-04-04T21:30:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8bd88cd9-72ca-4709-a7e7-0cf06c96efcd",
      "author": "Donna Graham",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWnD-uLof8fZ2rnvg9cHcshmsdMRaLmofqUIwbKbEYSGIDcw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jon was very helpful",
      "date": "2022-03-31T20:58:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "87362654-f9ef-47da-ba4f-5dc2103e71c4",
      "author": "Amanda Barrett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1hcLIVuaYJXhZRVdrGKQ2IPcC1E_Cb4q4kRSMC8_qDgPhBQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-03-30T21:52:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a0e1c85a-1a37-49e6-934c-b7076a94f2a5",
      "author": "Jeanette Simons",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqyu52x_Iq-NJrPKhbY1ZgWBrLYKAHgiGARIqR0umZvKyQwNVV=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very efficient process. The facility was clean, gated and secure. Misty, in the office, was great. I’m looking forward to storing my trailer at this facility.",
      "date": "2022-03-23T17:43:19.000Z",
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      "rating": 4,
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      "date": "2022-03-09T18:58:26.000Z",
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      "author": "Hector Figueroa",
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      "rating": 4,
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      "date": "2022-03-09T13:40:25.000Z",
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      "rating": 5,
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      "date": "2022-03-05T20:54:31.000Z",
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      "date": "2022-03-05T17:02:11.000Z",
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      "author": "G T",
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      "date": "2022-03-05T15:59:38.000Z",
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      "date": "2022-03-04T17:34:24.000Z",
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      "date": "2022-03-04T16:31:53.000Z",
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    {
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      "rating": 5,
      "text": "The dude who helped me was great. He was such a girl boss. 😘",
      "date": "2022-03-03T15:47:09.000Z",
      "verifiedTenant": false,
      "featured": false,
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    },
    {
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      "rating": 5,
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      "date": "2022-03-02T23:17:31.000Z",
      "verifiedTenant": false,
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    },
    {
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      "author": "Michael Moore",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQjw2Z3o0xkfAoJy2k7u1z5mJ-SbOA6herfYUeX3FIpEZxLtcE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John is always friendly and goes above and beyond to help you out.",
      "date": "2022-03-02T20:18:59.000Z",
      "verifiedTenant": false,
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      "sentiment": "positive"
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    {
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      "rating": 5,
      "text": "John was exceptional at handling all my concerns and supplies!",
      "date": "2022-03-02T14:52:06.000Z",
      "verifiedTenant": false,
      "featured": false,
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      "sentiment": "positive"
    },
    {
      "id": "8ad8180e-61dc-4509-926f-6c697f78834b",
      "author": "Kris C",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLssGMsBUcBeUQy7P8RYrmrsMH8i1-plgC7G7hw9tiELjbrEg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-03-01T22:16:45.000Z",
      "verifiedTenant": false,
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    },
    {
      "id": "a22a81f8-8507-4729-b5c4-4f9957867079",
      "author": "Reggie Selden",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAlPwzjvhKZnDhJmFMJI4lMfeGN9S32748G28clmY_jRX8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly service. The facility is always clean. Responsive to all my questions and concerns. The units are competitively priced. I will continue to use them in the future.",
      "date": "2022-03-01T20:28:13.000Z",
      "verifiedTenant": false,
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      "sentiment": "positive"
    },
    {
      "id": "c18c22c3-e3b3-40cc-97cb-78083c947f04",
      "author": "Erik Seablom",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXr83A0tD_dCasjOyutCsK862asHMwhFYgT5MqAX2K7v-hsg=s64-c-rp-mo-br100",
      "rating": 5,
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      "date": "2022-03-01T15:53:02.000Z",
      "verifiedTenant": false,
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    },
    {
      "id": "3d30690c-5035-4e20-a068-58fcfce3dc08",
      "author": "Gary B.",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3O8w3AVUlFww2tG1ommc6h65lr7N3W6oJfGyO3-vJByluwQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-02-28T23:05:26.000Z",
      "verifiedTenant": false,
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      "sentiment": "positive"
    },
    {
      "id": "c4485d43-2296-4460-8afb-d0eed5ab0cf4",
      "author": "Maria Pitoscia",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY30VNGZ-ejX3I-asJ3IKIDRsPl6l-srCYBotvF4asyRqd=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2022-02-28T17:50:56.000Z",
      "verifiedTenant": false,
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    },
    {
      "id": "07e66f68-1fb8-4f44-8859-2df4fd6fbc88",
      "author": "Brittany Simpler",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ012qYnBxLS4GJqWHdPXna5Yon6uwkLBpN1uiR2bugcASjAg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-02-26T17:02:52.000Z",
      "verifiedTenant": false,
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    },
    {
      "id": "5b648352-3906-4b55-866f-8a57d377d094",
      "author": "Miguel Cardona",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrfeAJxCVewz0_Pjkl4qYoCPrf6ghvfLhDenyvJUaDhV2MMQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-02-26T16:37:34.000Z",
      "verifiedTenant": false,
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    },
    {
      "id": "4d5ef8bc-b185-41d1-9572-8b2d417a0434",
      "author": "Colin Pezzano",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuvu8su48YBKq0GOrJKzePiK-pm4DrhbcWgMFYM9IWjiTRFy8x=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-02-25T00:21:35.000Z",
      "verifiedTenant": false,
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    },
    {
      "id": "7f4696fa-3fb5-4baf-a7cd-993a8b2e7d1c",
      "author": "Kama Jones-X",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwt-wlW0n_QJ7DaJaYA9Ejq17FoKZeL1ZOFsPITCWrpN74RQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John was very helpful & very pleasant.",
      "date": "2022-02-24T17:49:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d324dc4c-eb8d-42a8-b03d-439040643e0d",
      "author": "Adariah Brooks",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYRY_DNSV_M2tb74GV-xjdvheKW7PIjyZns7NCP4AN73vkrQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jon was very very helpful , he took time to show us multiple units .. was very patient with us. His customer service was excellent!!!",
      "date": "2022-02-21T17:09:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7cbea2c5-8dcd-475f-b3f7-e6b44cfae9e6",
      "author": "Adariah Brooks",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKLOiLFfssvDcrU5qIrqenxG2uo1OGIfCLteGMtmcgARKR0Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jon did a really good job securing my storage space, I wasn’t sure what size storage I needed . He didn’t mind to show me more than one size storage so I would have the right amount of space for my belongings . Quick & easy process !",
      "date": "2022-02-21T16:49:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8ed7aa7d-eca2-4862-be96-92357e9e3a43",
      "author": "Diane DeNaro",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8ZkA4-0CSmTT8SQyneKbQSXDRujeoVUpqXJ1KWu2iB-OSPcJ5oQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Thank You For Helping Me Right Away With The Roof Problem, U Put My Mind At Ease & VERY Quick About Solving The Issue...U R A Very Nice & Polite Man‼️",
      "date": "2022-02-19T23:15:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "85d4efc9-5dce-4518-a6eb-cd618f2a3d76",
      "author": "Ron Eill",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgYjnAzK7aYbT9A7PFyEYeGxXurHw8su7Mh6b4kOiOA8QGnw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-02-18T20:20:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6fd4af7e-4488-460f-9664-1531c95f3e6a",
      "author": "Sean Buchanan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJp9DuUwgs6kBw5Enj2-ksJPscgmR5rWBig_ANTkMKoL3mccA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-02-16T18:45:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Sean. We're glad we were able to assist you with your storage needs.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f50cef6f-a056-4df5-ab9d-cf2521f18273",
      "author": "Juliet Rivera",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvg4nqcK9gwV1yq61Fd0z0XtWSOdFwKO6Tq-10JjN24rqEdh_uUw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "John provided great service and followed up as he promised on helping me with my storage unit cost. I would absolutely refer anyone to go there for storage. Also love that facility because it is safe and well kept that’s why I have been with them for a few years. Westville NJ location 🥰",
      "date": "2022-02-12T20:43:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Juliet, thank you for your review. We're glad John provided great service and followed up as he promised on helping you with your storage unit cost. We prioritize providing safe and well-kept facilities and are so glad to hear your experience reflects that. Don’t hesitate to reach out if you need anything at 888-STORAGE.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "507f2f45-94d0-476b-9e6d-de6e9305658f",
      "author": "Adrian Spain",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhd476l6tesNG23bvhFxfnYYJbVurO4H68yazoO042Meayxkmt=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2022-02-09T20:51:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Adrian! We're so glad we were able to meet your storage needs.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e52e89fa-1dd7-4a43-adfa-f431f3c229a0",
      "author": "Kayla Talley",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgHrY0RWc8hvajLF_lXno99qJradMbIfiAJObwZKyQWQhHCcKK=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had the BEST experience today at the Westville ExtraSpace Storage! Jon went above and beyond helping me pick out the perfect unit for all my goods! I would highly recommend this Storage facility, I promise you… you will not find someone who will greet you with a smiling face ready to take on whatever you need help with!",
      "date": "2022-02-04T17:58:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Kayla, thanks so much for your review! We are thrilled to hear your experience was the best. We're glad Jon went above and beyond helping you pick out the perfect unit for all your goods! Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b6b64876-4759-4cad-b121-ed1cd23be1e4",
      "author": "Linda Adams",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZRg-kBpw9RSOHINu378C_f8FQzLi-M0Xh1wXPv6uaMBBstlMnJg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-02-04T00:26:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Linda, thank you for your positive rating!  Please stop by our office or call us at (856) 556-3030 if you have any questions.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4ac65ccd-6154-4167-89ab-7e55a0349567",
      "author": "Brianna Moore",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAEztrulp5ZVDimh1r0u-LJdcRPlY1aSbJTC-8gFhnwR-RQpSq=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John helped with all my concerns and questions! He was very polite, considerate, understanding and just amazing! Thanks John!!!",
      "date": "2022-02-03T21:02:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, Bri & Brai. Thank you for the 5-star review! We're so happy John could help. Don't hesitate to reach out to us at 888-storage if you need anything!",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [
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      ],
      "sentiment": "positive"
    },
    {
      "id": "18173828-d599-4cd3-b5ac-6f7d88111b62",
      "author": "Johnathan DelValle",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbtC0Xr6Jx9RlHC_dXORcm9rHmWciBX5iTVrjz3BSL6bAcMQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-02-03T15:49:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Our team is grateful for your rating, Johnathan! Thank you for being a loyal Extra Space Storage customer!",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1d9bae4d-7134-4c26-bfb2-2c2f62d82edf",
      "author": "Grace E",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWO7zBjj0COvEl70gSncAw7uNGn87vxKkjvNHJ-RW0B4j_kQe4Ebw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had a pleasant experience , and Jon was helpful   and answered all my questions. 😀👍",
      "date": "2022-02-03T01:30:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words, Grace. We're glad Jon was able to help! Our team is here to serve you, so give us a call at (856) 556-3030 if you need any future assistance.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [
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      ],
      "sentiment": "positive"
    },
    {
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      "author": "Amanda Phillips",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxBdAJJ6LZMSFpsHaK-LRCHNiagwZbZa-8Fi09akg8S3qzKOE3ww=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-01-22T15:40:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Amanda! Don't hesitate to reach out if you need anything!",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "190a22cf-0b8b-4e96-ab4e-056651480be4",
      "author": "Melissa Gross",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvNEKh5o6QYHEj0A06LTciuLddeqIUSrDUkUidic6RMw_1cA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Setting up a storage unit was an easy process here and Misty was super helpful in showing us different units that were available. When our code wasn’t originally working Misty and Jon were quick to help resolve the issue. Highly recommend!",
      "date": "2022-01-19T20:20:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the awesome review, Melissa! We work hard to meet the expectations of our customers, and we're happy to hear Misty hit the mark for you! If there is anything we can do for you, please let us know at 888-storage.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e4497901-9315-4396-8477-4ba79939cadb",
      "author": "Joseph Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0Jvg1Two4xlhlP6Gh2KaWvmgtLB18LDxKsDbIFaymX_Xm8A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-01-15T14:50:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5 - star rating Joseph! We are so happy you had a great experience. If you ever need anything feel free to call us at (856) 556-3030.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4112daee-3d61-4331-a363-be9254a3a682",
      "author": "candace karch",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgMIiRRtR9EWZv-P-qsidubgTqdSshUw-d-ShinyxxeRkjaHP3=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-12-15T22:14:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5 - star rating Candace! We are so happy you had a great experience. If you ever need anything feel free to call us at (856) 556-3030.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3f5668d0-1a0c-4a85-bdfc-92e7ee4700ee",
      "author": "Patti Zelvis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsZ2xyjN6npE9abYHh9MuiQCjdZSG3YYvaBNQOSyr97YpgYQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-12-08T02:09:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Patti! Please let us know if there's anything else we can do to assist you with your storage needs.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bb66ed48-8560-4de3-9e41-b3457203b07f",
      "author": "T Bunny",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLR6uCm-_9oegCerdKHLqdBHSdNKZppSIuqJlBK0ZGpii467w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-11-28T20:46:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Tyla! Don't hesitate to reach out if you need anything!",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5386bff6-e1c3-4d42-8586-373652b2b7c8",
      "author": "Alicia Rao",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGz7dVhkCO22EA5WxkoTK5PEUM2nPkzQaJ0VQEHYgUBkzy=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-11-13T00:39:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Alicia. Thank you for leaving us a rating! Your feedback means a lot to us!",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d66dc836-4aa3-4f78-85cf-0a16c833e292",
      "author": "Michael Dixon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHleaMp4b3aQ0u4Ae6R-6FOtUB98Fw9HOZBrizhR25QR4SDXo=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2021-11-02T16:18:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Michael, thank you for the rating! We're happy to hear you had a great experience.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0d121998-028f-4ae8-8104-5f631bfa3834",
      "author": "Linda Gesell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK18TGjvBYDRjt7TVMODUK0v0S5hvIBz17HS1fiA_lNfUkvOw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "I needed a small storage area for few items,. This was perfect for me. This was my third stop  good price and perfect size. Thank again 💯",
      "date": "2021-11-02T02:08:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for being a return customer and for choosing us as your local storage provider, Linda! Reach out if you ever need anything, please.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c6b3d772-4911-4bfe-9269-2b737ce6d3b2",
      "author": "Carl Springle",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxvSTtULAlKKyCGMKEepEnewIbHVDUCfojoKF5OF3033klJQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-11-01T19:48:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the rating, Carl. We appreciate customers like you. Please let us know if you need anything.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cb5bd1bb-149c-466d-b14d-f2b88590ad5a",
      "author": "Brian",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBmpBVWx9lZsk4_PdTaGFJmjSRLD_iGn3Glzby4ziUQouILg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Went to Extra Space Storage today to rent my storage space.  He took me to look the space. It was just what I needed for my stuff. He did a great job doing the rental papper work. Thanks",
      "date": "2021-10-21T21:35:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, Brian. We really appreciate you taking the time to share your experience with us! We're so happy we could help. Please give us a call at 888-storage if you need further assistance with your storage needs.",
      "replyDate": "2022-08-11T14:14:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f5c33e05-5cc2-46c0-8f51-a01866264119",
      "author": "anthony figueroa",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_iiPzxrppCz_SbrUTwgvsAIB82uttF8zFdbfXc9BUbCN1fA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Destiny was awesome and professional",
      "date": "2021-10-18T17:46:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3c99c9d3-d959-48e2-9e84-da72455c7d93",
      "author": "Aigner Grace",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvsfLkc_sWOqMUa-J0sy4yqIBt8mD3hIx0XGrOI8wpSDFnMQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I came last minute to get a storage unit in a panic . Around the time I was moving almost no storage places were open , so I can to extra space to get one. Ray was so helpful with helping me get a unit and even made sure he called so I could get the current special the unit was having. The easy access to the unit is what I like most and any time I ever need help with anything Ray is always more than helpful making sure to assist me with all of my needs. I would recommend for anyone looking for a storage space at a good price .",
      "date": "2021-09-27T19:37:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a0e4f932-a058-4ff4-831e-2949f2bc7864",
      "author": "Eric white",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIph7VuS1qfhXeLLqZowlFGL8UnUX3dRvqTRpryzdE8XFpBxw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Used them at least 3 times.     Polite.  Grea service.     Easy access.      Reasonable rates.     I would definitely recommend extra space storage!!!!",
      "date": "2021-09-20T19:14:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5cd248ba-391f-46ba-a1ab-6bc2994eb193",
      "author": "Olympia A. (Opi)",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVQ6fTXME07DqjBpDB5ubdQx9PIwvGxisFCQPAoBoPA2GTOQ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Great storage unit company, had them previously in the past, a different location, but had to get a unit again, cheapest i’ve found so far.",
      "date": "2021-09-17T19:20:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1a7b5cf7-a4a9-400d-b5c6-72de560040a6",
      "author": "Mike Whitney",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdUXY548wtmP2J8XoGiIPYTV5KggjjDtTl9V4WpLhCa_y9Mw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They were very helpful. Would recommend them",
      "date": "2021-09-16T05:01:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e5dc7e13-0e0d-4b32-bb1e-89e40f2cd5df",
      "author": "Co S",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJthSLGsaEs9WtnamtUV6g4JIIMW2XbzoB8G6UokeNTioyTRA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Ray was extremely knowledgeable and professional. It was a smooth experience and I would recommend Extra Space Storage in Westville, NJ to anyone.",
      "date": "2021-09-14T13:41:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "db7ba0ec-491a-405d-934d-d27360f89e5e",
      "author": "babyjdreamtruth boo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1LHuBzV_f0Ikh23TAhN54Ev7aMojdYK3cs14dc-JwAAXrqUc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Some places you go the customer service skills is horrible, but that was not the case with this store, Rey's c/s skills was some of best c/s skills I encountered! He was warm, friendly, & attentive to our needs, very pleasant to talk to! The facility was clean, easily accessible, so far I have no issue, I have no problem referring this location to anyone",
      "date": "2021-08-25T10:33:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "neutral"
    },
    {
      "id": "fe1435f7-ad7a-4c25-bb9e-ade64c4c9d80",
      "author": "Charles Cannon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyGZ_-r5SIwsawrYbVibISJ1zFfHQydgZGeS8J_9YCBSqWZqfU1Q=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Very well ran, good folks.",
      "date": "2021-08-23T14:51:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "abeac573-c2c7-46d5-942c-9581cf6c96c0",
      "author": "Devon Murray",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8bXmaqn2r7_qhOMJtQOkri7tVSQWiMenhi2PznpaRZFVGbQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had an awesome experience with kip and Rey at their westville location. My problem was fixed in seconds! Highly recommend",
      "date": "2021-08-23T14:25:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b44ad727-4d04-4432-b732-20eea63be810",
      "author": "Angelina Giovinazzi",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-z87eWk9B1aiFn9VTFc7zyWEZIv086J3RLICzAQ7eowPB064V=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I was so happy to find The size storage unit I needed in an area close by to home and that there was a promotion for the first month free as it worked out really great for me because I will only be needing the unit for several weeks. I especially enjoyed being able to reserve and complete the entire transaction over the phone and online without having to go to the store during normal business hours. They made it very easy to handle everything over the phone and online and they answered all of my questions and I feel as though I got the best value storage unit for my money and I would definitely use them again in the future if I ever need storage space again!!!!!",
      "date": "2021-08-15T01:56:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "acf1ab5e-ab55-450f-8ba0-78a353409771",
      "author": "Steve Ryan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiyKjv6dW_ptLVht3JxFUwzu0sylWJR8KjLZEwtq_--jEnmw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Have not officially moved My stuff in...but So Far, So Great!!! After just having an extremely unpleasant experience with a competitor,  I was instantly put in a Good State of Mind by Ray, someone I have never met but cannot wait to have a friendship with. Due to My previous experience, I was unfairly an A-Hole to Him, but He kept His Cool and Spoke to Me like a Human Being - Something sorely lacking  in Our Society Today.\nI am not sure how often People are excited to rent a closet sized storage unit. By I am. Simply because of the tremendous character of Ray. Your phone representative in Utah (Amir?), was also Very Awesome (despite working in an extremely LOUD call center).\nHere's Hoping this Great Service continues once I actually move My stuff in!!!",
      "date": "2021-08-01T21:33:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    }
  ]
}