{
  "summary": {
    "average": 4.8,
    "total": 287,
    "distribution": {
      "1": 8,
      "2": 3,
      "3": 10,
      "4": 10,
      "5": 256
    }
  },
  "reviews": [
    {
      "id": "c02adcf7-ba02-48c4-bf2c-5ccd4938670d",
      "author": "Chris Moore",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOPCC4fNCzWv1_x_LASsIfqh3uOHn-uWY5wqF7lRCeXKjzeA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was fantastic, great guy and service.",
      "date": "2026-07-07T16:26:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks so much for the kind words, Chris! We're thrilled D provided fantastic service and that you had a great experience. We'll pass this along to D and the team. We appreciate your review and look forward to serving you again.",
      "replyDate": "2026-07-09T10:36:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "355194dc-2077-4d57-ad6b-27fe403c5754",
      "author": "Ashutosh Bhardwaj",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUI-WW749KDuaz1nI5x8_icXGCKiSwMyqjVOK5DivI3CmEmzQF4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "De was awesome! Thank you",
      "date": "2026-06-27T21:21:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the great review, Ashutosh! We're thrilled De provided awesome service. We'll be sure to pass your kind words along to De. We appreciate you taking the time to let us know.",
      "replyDate": "2026-07-03T00:36:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e8c84a52-51d6-42b5-a014-f0545181813b",
      "author": "Chad Mason",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnHZlT1Rd29qv2L3e8xZ5lCdMdQ_g12hcrHhVCNOKaglZSsXgw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Dee was extremely helpful and helped me find the correct unit I needed",
      "date": "2026-06-27T18:16:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review, Chad — we’re glad Dee was so helpful and helped you find the right unit. We appreciate your feedback and look forward to assisting you again if you need anything else.",
      "replyDate": "2026-07-03T00:36:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6e7ed1b9-bdc5-460e-9fa9-f0dddbd89ece",
      "author": "Derek Gleeson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYiuJUL_Ny_xYCeE1AiOPRpnjvVZNqRE3VdRwdskMVEyACQw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great experience with D at Storage Space! He was friendly, professional, and made the entire rental process quick and easy. He answered all of my questions and provided excellent customer service. Highly recommend working with him if you’re looking for a storage unit.",
      "date": "2026-06-27T15:27:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Derek! We’re thrilled D provided friendly, professional service and made the rental process quick and easy. We appreciate your recommendation and are here if you need anything in the future.",
      "replyDate": "2026-07-03T00:36:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "830aa28b-de03-4f17-8f21-bc9878d547d9",
      "author": "Tyler Broward",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlV2k_nI_QhpRbZx4VLp2v6cqgRD1KQ59DYNl2fP3b0mFy6GZY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was very professional and helpful today. I will continue to use and recommend storage star",
      "date": "2026-06-27T15:05:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Tyler — we’re glad D provided professional and helpful service today. We appreciate you continuing to use and recommend Storage Star. Please let us know if there’s anything else we can do for you.",
      "replyDate": "2026-07-03T00:36:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "50bcf790-f2f0-4c5c-ab34-50fd31ad0d3d",
      "author": "John Adair",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXV1ygpuubLOKgGGk1zUFIAVLW5-hZnWkDisQvFEpaD4ETvosSD0Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This place rocks it!! D is extremely helpful and every step is organized. They have great security also with D actually watching the property, hence YOUR property. Definitely recommend!!",
      "date": "2026-06-25T22:16:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, John — we’re thrilled to hear D made the process organized and secure for you. Your recommendation means a lot, and we appreciate you recognizing our team's hands-on approach to protecting your property. We look forward to continuing to earn your trust.",
      "replyDate": "2026-07-03T00:36:23.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5870b2fe-9b29-4233-84e5-f9eb6a00bdde",
      "author": "Jyn Pronechen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoMDay9b3zkMUMCziRT2O-CP45NtL_8Io4e1bvxxbBkrAbRA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was very helpful and friendly  excellent servuce",
      "date": "2026-06-25T22:16:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind review, Jyn. We're thrilled D was helpful and friendly and that you received excellent service. We appreciate you taking the time to share your experience and look forward to serving you again.",
      "replyDate": "2026-07-03T00:36:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b36e78d0-f706-4dc3-ad68-5f0b237ca4d4",
      "author": "2DF MEDIA",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbA12U8QmIiRTgeg6nJoNxnke6Tl0QKfmNN4UURH_k_P15Gze7=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful and through the process to get my storage and helping me get my access to the gate app .. thanks again D",
      "date": "2026-06-22T21:24:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the great review, 2DF MEDIA. We're glad our team could walk you through the storage process and get your gate app access set up. If you need anything else, feel free to reach out.",
      "replyDate": "2026-06-26T00:36:23.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "13718ee3-8c01-4256-92cf-e3b8b058f468",
      "author": "Joseph Solis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjMIYmhjXVYbHYrLppUWrf3QLzc7-N_Wh-_xtL9St7sTp1Cw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had a great experience at storage star with D he's very polite and professional. He made sure we had all information we needed before we got a nice clean storage.",
      "date": "2026-06-22T20:22:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Joseph, for the wonderful 5-star review. We're thrilled D provided polite, professional service and made sure you had all the information you needed. We're glad you found the unit clean and hope it meets your needs. Please reach out anytime if we can help further.",
      "replyDate": "2026-06-26T00:36:23.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "542c645f-ef7a-4451-92c8-2f19bcc575d3",
      "author": "Josmar Lujan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXI00i5O0c1DJNNKbF6UerDJGc4wWOikoaauuT5Ny0Oht5OjQc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellant job great easy process working with manger Dee",
      "date": "2026-06-22T19:15:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the fantastic review, Josmar. We're thrilled Dee made the process easy and that you’re so happy with the results. We appreciate your trust and look forward to serving you again.",
      "replyDate": "2026-06-26T00:36:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4cc278a6-93bf-4e84-b02c-76cfe73fdf77",
      "author": "Deema Haidle",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJCuKLvITgHQyDCYlTj7j1pwoeDMg2iP3MTlL0aybsMync4GJoRw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you storage star! D the property manager was extremely helpful and straightforward!",
      "date": "2026-06-22T18:23:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Deema, for the great review! We're thrilled D could be so helpful and straightforward during your experience. We’ll pass your kind words along to her and the team. If you need anything else or assistance in the future, please contact us anytime.",
      "replyDate": "2026-06-26T00:36:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2dc8ebd2-7913-493d-b8f8-efefe5663573",
      "author": "Jennifer Brena",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-eesvKvI2bNjx-2GlrC-3b3kwN2y6q2zSl-qlq_MZGbqgMw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you D! You are awesome!",
      "date": "2026-06-20T21:14:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much, Jennifer! We’re thrilled to hear you had a great experience with D and will be sure to pass along your kind words. We look forward to welcoming you back soon.",
      "replyDate": "2026-06-26T00:36:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "33b3a869-9919-478d-9e57-d3c43f2c2845",
      "author": "Brenner Schmitt",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6Evwi6vKdr8Cdw_kpK6SNXkRziLyUHn9Gqlw-E0tafsvfPNg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D was a great help and very professional. Super easy super quick. Couldn’t have asked for a better service.",
      "date": "2026-06-20T19:34:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the wonderful review, Brenner! We're thrilled D provided professional, quick, and easy service. We'll be sure to pass your kind words along. We appreciate your trust and look forward to helping you again.",
      "replyDate": "2026-06-26T00:36:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ab541b12-4100-48f8-a41d-d9c047596df7",
      "author": "Pamela Rudyk",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaleNCYPpHIGc8AatydHPP6Dyb71Ygjg9sge8YOn3GtEk2POOOYw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean and convenient storage facility! “D” was super helpful!",
      "date": "2026-06-18T20:55:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind review, Pamela! We're so glad you found our facility clean and convenient and that D was super helpful. We'll be sure to pass your compliments along. Please reach out if we can assist you with anything else.",
      "replyDate": "2026-06-19T00:36:23.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4fa5565a-972e-43df-bc46-1089cabbdef6",
      "author": "esteban lara",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdfDovbTanOlhWiCIb3zGK7xce9lCT7phajT9BGqokGy44Xw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent Service",
      "date": "2026-06-17T21:16:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Esteban! We’re thrilled to hear you had an excellent experience. We appreciate your feedback and look forward to serving you again soon.",
      "replyDate": "2026-06-19T00:36:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b4b4fb29-fcb9-40fa-859c-023718d857cb",
      "author": "Phatima Boxley",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpLhb1927dNcbFDGwEheIxYGRjVCPc0DxOEEnScQ1JR-Wq90E=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was so pleasant he was very helpful  I lost my key he help me change the locks and everything Thank goodness I was so worried that I wouldn’t be able to get in my storage",
      "date": "2026-06-16T14:53:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind review, Phatima. We're so glad D was able to help change your locks and get you back into your storage. We know how stressful that situation can be and appreciate you letting us assist. We'll pass your compliments along to D, and please contact us anytime if you need further assistance.",
      "replyDate": "2026-06-19T00:36:23.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e5325269-6bdd-4791-9708-825014e4724d",
      "author": "Michael Arreguin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFBabPvuQshCdSqSfIC9wEEgM7KxglARhF84SENMchjSPO1w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dee was awesome showed me all the units and let me know up font prices. He was very knowledgeable and professional. We will be doing business with him.",
      "date": "2026-06-10T16:38:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Michael, for the great review. We're glad Dee was able to show you the units, explain pricing clearly, and provide knowledgeable, professional service. We look forward to doing business with you and are here whenever you need anything.",
      "replyDate": "2026-06-12T00:36:23.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "43641b06-8932-40df-83b2-e6a6d6ca27e3",
      "author": "Simon Suarez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUJ8k2uhGwmc4I_FPnyAYbdvLM9IXnQsZ5QowrEna2kD-rhQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Excellent service and support, thank you Dee",
      "date": "2026-06-09T21:50:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the kind words, Simon. We're delighted Dee provided excellent service and support. We'll be sure to share your praise with Dee and the team. We appreciate your business and look forward to serving you again.",
      "replyDate": "2026-06-12T00:36:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4db3390b-1978-4be9-8aec-2f737112256d",
      "author": "Onlyforthekiddos",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-WLqFQOE_RMMnU73KrhE9uEkwWwI46zytdbwE3GACU11xo4Y=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "All I can say is the manager \"D\" is superior!! He is consistently working aware of every single thing that goes on he knows Everybody by name this is the kind of guy you want working for your company you want looking out for your belongings you want anywhere you are if I could give more than five stars I would thank you brother man I appreciate all your help and the fact that I know that my stuff is safe knowing that you're around",
      "date": "2026-06-09T20:08:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the wonderful five-star review and for recognizing our manager D. We're thrilled to hear his attentiveness and care made you feel your belongings are safe. D and the whole team appreciate your trust and kind words. We look forward to continuing to provide the same level of service whenever you need us.",
      "replyDate": "2026-06-10T00:36:23.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "410e55ce-0427-4932-911e-889a1a4853f3",
      "author": "Tommy Williams",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWwEvAAhnalqGtkjjPJjiK4WjkzjSV_v_FYxQ-jaN0qFUztyo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was very helpful! Had to cancel my subscription because I am moving and he took care of it in less than a minute, no questions asked.",
      "date": "2026-06-09T16:18:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the kind words, Tommy! I’m glad D could make canceling quick and simple for you. Best wishes with your move and we hope to assist you again in the future.",
      "replyDate": "2026-06-10T00:36:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c0f5cb11-8bef-410e-8fcf-80a0fcb3d301",
      "author": "John Wohlers",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZc1OMAEIJkWCcpigTEJalzJLnNghtN1DLt8rGMSotVK4c9ss=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience Thanks D for the introduction!",
      "date": "2026-06-03T17:07:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, John — we’re so glad you had a great experience. We’ll pass your thanks along to D. We appreciate your support and look forward to serving you again.",
      "replyDate": "2026-06-10T00:36:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "75254f33-3685-48a0-b2a5-2cb75d5819c3",
      "author": "Gabriella Krohn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZ-BpPiCcQ4GX1ZyEHqyODkk7b5BDhaxTuADQX1U2uIUzYKesq0w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D was very helpful!",
      "date": "2026-05-28T23:00:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Gabriella! We're glad D was very helpful and appreciate you taking the time to share your experience. We look forward to assisting you again.",
      "replyDate": "2026-06-10T00:36:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "635501da-e8cc-4dad-8d9f-7093116caf8e",
      "author": "Cynthia Rangel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJo1O9_gwpEUJedSrd17gNmYI87iXp7nA4gXxdO-wfsJ2X1ww=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you D great customer service thank I forever thing glad to be back",
      "date": "2026-05-28T16:14:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Cynthia. We're so glad to have you back and appreciate your kind words about D and our customer service. It means a lot to our team to know we earned your trust. We look forward to serving you again and are here whenever you need us.",
      "replyDate": "2026-06-10T00:36:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9ee9fce9-f6d0-4d49-ad38-8ca9c172eb32",
      "author": "Jennifer Newlin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD4_54tDzBAz9QWLeFmhm024cgsm74q6yHhDzvSVzWKPE8r5g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was great. Very helpful.",
      "date": "2026-05-27T21:15:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Jennifer, for the kind review. We're thrilled D was helpful and provided great service. We appreciate your feedback and look forward to serving you again.",
      "replyDate": "2026-06-10T00:36:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7be8aec1-85ff-4bb6-ae2c-c8116d7ca270",
      "author": "Blake Beohm",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8FVyhD7ZkfJhWHrkLgZcoFnIPFDz3ljMbkRc4OKFTsq5Rifqt=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D was very helpful and got me taken care of right away highly recommend",
      "date": "2026-05-26T15:56:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the great review, Blake! We're glad D could help and get you taken care of right away. We appreciate the recommendation and look forward to serving you again.",
      "replyDate": "2026-06-10T00:36:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e16a594a-f8c2-41a0-b0ef-9a835f621a12",
      "author": "Matt Jackson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqBJaXhgtczakWPBKjATeAW7EXXjekhBl5LWt5HAzU_hqHF_C9qw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great Customer Service! D and Cody are very helpful!",
      "date": "2026-05-24T22:26:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "69495762-c2cd-4134-8c2b-2f99883d8359",
      "author": "Zirconia Harrison",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNVG6urN3pCfirgNw_lPhLAXpeJkXefsUkJ8OzalwNH5dd3w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was so helpful!! Answered all of my questions and he is super kind!",
      "date": "2026-05-23T18:46:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the wonderful review! We're so glad D answered all your questions and was kind and helpful. We'll be sure to pass your compliments along and look forward to assisting you again.",
      "replyDate": "2026-06-10T00:36:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8d79d88c-80e7-4c0b-8b8e-42547e56297d",
      "author": "Tom Burke",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImYKtQippN54TYZzG3GC3XwUQ3JM5lRYKcNfxHyBta_L5WUA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I worked with the service rep “D”who was super helpful. He was upfront, nice, and explained everything great.",
      "date": "2026-05-18T15:03:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Tom. We’re glad D provided such helpful, upfront service and explained everything clearly. We appreciate you taking the time to share your experience and look forward to helping you again.",
      "replyDate": "2026-06-10T00:36:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "271f9611-28b5-4da1-85fe-89fd011224d1",
      "author": "Daniel Cansino Ruiz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkTwvXmw4zPpMUPYJ4m3NzizXFZEkEyVfw6p_Z2CLuL_ZF6g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service. D help us with everything we were looking for.\n\nThanks!",
      "date": "2026-05-16T18:07:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the great review, Daniel! We're glad D was able to help with everything you were looking for. We appreciate your feedback and look forward to serving you again.",
      "replyDate": "2026-06-10T00:36:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "27d34eea-4b57-4237-8acf-d8f494a0864a",
      "author": "Pablo Fernández Fernández",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrwbJw-ZIUnlDp9UCglcfGJY_hRHshDxAZXFKyYAQpYFP_Hw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-16T18:05:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Pablo, for the 5-star rating! We appreciate you taking the time to share your experience and are glad you were pleased with our service. We look forward to welcoming you back soon.",
      "replyDate": "2026-06-10T00:36:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4b8e6f5b-5705-49c2-82bd-001acfd9b0f0",
      "author": "Eli Reynoso",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJcRO4Sh3ntLPZC7XJX4d_076vf_RecCx50UW72CUfhXnzew=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D helped me really good , made the process real smooth .",
      "date": "2026-05-16T17:42:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Eli. We're so glad D made the process smooth for you. We'll pass your thanks along to D. If you need anything else, please let us know.",
      "replyDate": "2026-06-10T00:36:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bc6af390-3800-4e9a-a7c2-b09cba4b3451",
      "author": "WT Transport",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgwX9N0hdPk94xG7qUHQI0fRyIEnkJzcrI_BKlcXchJE9kXg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mr. Dee is great! Very patient and great customer service. I am highly satisfied. Thanks",
      "date": "2026-05-13T20:43:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words and for recognizing Mr. Dee. We’re glad his patience and customer service made your experience great. We appreciate your business and look forward to serving you again.",
      "replyDate": "2026-06-10T00:36:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8102ae02-19f2-4ed5-9ab4-9729647821c5",
      "author": "FrankJR Trust Investing",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzkFEJ0Sebd51gprKjSwH-WH_0LSBP7eVjqM5KlOM-nvCrUAXa=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great peaple and organice, clean thank you for your help",
      "date": "2026-05-09T19:38:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the great review! We're glad our team was organized and the space was clean for you. We appreciate your support and look forward to helping you again.",
      "replyDate": "2026-05-10T00:36:40.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5cc7be99-e914-4974-9321-0923c17609b8",
      "author": "Gwendolyn Franklin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXid5E30UusNPmaTQOr-7YvKCr7NhsQQ4e8ErpTjWNRROlKZkOCag=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "*GREAT PRICING, CLEAN UNITS, and GREAT CUSTOMER SERVICE!!  I have used STORAGE STAR for a year now and D at the front desk has always been very helpful and accommodating throughout this time so I wanted to give him a shout out for outstanding customer service! kudos to D!",
      "date": "2026-05-05T00:57:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Gwendolyn, for the wonderful review! We’re thrilled you’ve had a great experience with our pricing, clean units, and especially D’s outstanding service. I’ll be sure to pass along your kudos to D and the team. We appreciate your business and look forward to continuing to serve you.",
      "replyDate": "2026-05-10T00:36:40.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "701e8d6d-f8e8-4bcf-8a5c-61bd442279e2",
      "author": "noureddine chiat",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSCVuyJubFxy8V3AGzhP3alNx_82PqsUAlRRa20HotWA0ioHc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-04T16:23:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating, Noureddine Chiat! We appreciate your support and are glad you had a great experience. We look forward to welcoming you back soon.",
      "replyDate": "2026-05-10T00:36:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d0a776bc-fbdf-4da6-94c8-528b16f50617",
      "author": "Geoff O'Connor",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8p8O72iCYbJV6RYiC0VS3lBXmZzht8N-PalHf1mEtqJpBTfA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly and professional staff, D was very helpful, great rates great units :)",
      "date": "2026-05-02T18:14:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the great review, Geoff! We're thrilled D and the team were friendly and professional and that you liked our rates and units. We appreciate you choosing us and are here if you need anything in the future.",
      "replyDate": "2026-05-10T00:36:40.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d9763a69-f3d1-49b6-b713-0265195198fb",
      "author": "Sally Ortolano",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2NALPkNBiHwkLjV5Leh7s-djFbHRJdvjS5nv6fkULSA5kyQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great location! Steven was super helpful. Great service!!",
      "date": "2026-05-01T20:17:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Sally! We're thrilled you enjoyed our location and that Steven was so helpful. We appreciate your kind words and look forward to serving you again.",
      "replyDate": "2026-05-10T00:36:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "571636d0-c57b-4a4a-b853-525a2f31588d",
      "author": "Christopher Hemmerling",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYcd8MGkhOcMwuJhvGjcD66oD_PRuGAhNvBwKUIs0VhE0Yyg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-04-28T21:49:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Christopher, for the 5-star rating! We appreciate your support and are glad you had a great experience with us. We look forward to serving you again soon. If there's anything we can do to make your next visit even better, please reach out.",
      "replyDate": "2026-05-10T00:36:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "26d9b3db-a231-4573-aacb-7ed4a1ed1bb8",
      "author": "Johanna Viruet",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBMhZgSkdnuPAHecKHPAI6hGTC2NsxXvX75YdpaxSOkuKxAQeX=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had a great experience renting my storage unit. D made the whole process incredibly easy. He was quick, efficient, and very prompt from start to finish. On top of that, he was genuinely friendly and helpful, which made a big difference. Definitely recommend working with him if you need a storage unit!",
      "date": "2026-04-18T16:42:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the wonderful review, Johanna. We’re thrilled D made the rental process quick, efficient, and friendly. We appreciate your recommendation and are glad you had a great experience. Please reach out if you need anything else in the future.",
      "replyDate": "2026-05-10T00:36:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ac84a037-a96f-4ff3-b7f4-7a5d2b8f19af",
      "author": "L C",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTnbwY5G55apUdeWe_CNk7gAm3tHDWLA0ouvjRlLYgQkq8Lyfv=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "DEE WAS FANTASTIC! Moving from one city to another for work, so I needed a place to store all my stuff. Ge saved me a bunch and got me the best deal",
      "date": "2026-04-18T16:35:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks so much for the great review, Logan! We're thrilled Dee could find you the best deal and save you money during your move. It's great to hear we could make the transition to your new city easier. If you need storage again or have any questions, we're here to help.",
      "replyDate": "2026-05-10T00:36:40.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d2d6b2c5-f1c2-4169-87ac-ba509aa94df2",
      "author": "Bonnie Parkman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqntalytk-plVGD8Zlnm41NyXX01U0Mp__BKvFRlkEI4AhgYSU_w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was very friendly and knowledgeable. Quick and easy process!",
      "date": "2026-04-16T18:27:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive feedback is greatly appreciated! Thank you for sharing your experience with us.",
      "replyDate": "2025-07-10T00:36:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f47f1dd9-583e-4afa-866c-8acc6f8a9781",
      "author": "Sharell Davis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_sMornCWnNl1M_DS_L1aALTjPIprKYxYXbtAfaHexMaoA3Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was great! Very informative and helpful. Definitely recommend",
      "date": "2026-04-08T16:59:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words, Sharell. We’re delighted D was informative and helpful. We’ll be sure to share your recommendation with D and the team. We appreciate you recommending us and look forward to serving you again.",
      "replyDate": "2026-04-10T00:36:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "04c72326-b7bd-4bcf-89f1-648fdacc3c4b",
      "author": "Derry Cornett",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWV55ZyckihHY0M1ubQp9LWlo-mt0FPv2WSfa4LwjsM6aryFuRHIg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dee was very helpful and knowledgeable, which certainly helps. He has an enthusiastic attitude which is quite refreshing. Looking forward to do business!",
      "date": "2026-04-07T19:39:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Derry! We're thrilled Dee was helpful and that his enthusiasm made a positive impression. We’ll share your kind words with him and look forward to working with you soon.",
      "replyDate": "2026-04-10T00:36:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "33b24f46-cff4-4061-8001-bb52811148e6",
      "author": "Mark Stratton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgA26ORdQlScGFJUtfyIWW21rm8jmlOr0I5KkwLPB1gnd9DOc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was awesome and friendly. Helped me find the what I needed",
      "date": "2026-04-06T20:50:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the great review, Mark! We’re thrilled D was awesome and helped you find what you needed. We’ll pass your feedback along and look forward to helping you again.",
      "replyDate": "2026-04-10T00:36:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5f5aad95-a97c-40e3-9ebb-e233c90c275b",
      "author": "Jamie Hatcher",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKB95fu4yBqAmoRFzmA7kcWyJbG7Tv1NOUfAX7X3O6VICnSTg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-03-31T18:05:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Jamie, for the 5-star rating. We truly appreciate your support and are delighted you had a great experience. We look forward to welcoming you back soon. Please reach out if we can do anything to make your next visit even better.",
      "replyDate": "2026-04-10T00:36:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b6ae4580-823e-4546-bc38-cf888ef5d774",
      "author": "D “Ninerman”",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqLHr8WPEZ9ZS-7hdYpuz3nDaoPemIaO5upi6RulFryJcNBrF7=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Just finished getting a storage at this location... staff member name D, was awesome.. very professional and very helpful... got a really good price too. Would definitely recommend if you're looking for a storage.",
      "date": "2026-03-30T16:53:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the great review! We're thrilled D provided professional, helpful service and that you found a competitive price. We appreciate your recommendation and are here if you need anything else.",
      "replyDate": "2026-04-10T00:36:41.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e13514a9-c4ca-4f94-b3e7-6b958ae5dfc4",
      "author": "Kevin Cross",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJB53_4VVTEp8FZYqYJE458ctdjLAtIEG2HL3D_dk6bPQxyyQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Hands down the most pleasant experience I've had renting and that's all thanks to Cristen she's wonderful couldn't ask for a better experence",
      "date": "2026-03-19T21:23:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the fantastic review, Kevin! We're thrilled Cristen made your rental experience so pleasant, and we'll be sure to pass on your kind words to her. We look forward to assisting you again whenever you need us.",
      "replyDate": "2026-04-10T00:36:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c0a92501-2c66-49d3-979c-1f8038ffddd1",
      "author": "Countryproof",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkGS8QdsLHs4f3lXRXzWByeHmzcyXqlK27BdnPigxm-gmbq2yC=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-02-16T19:48:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the five-star rating, Countryproof! We appreciate your support and are glad you had a great experience. We look forward to serving you again and are here if you need anything.",
      "replyDate": "2026-03-10T00:36:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "af5c8786-e526-4be7-89c6-5a3793182e46",
      "author": "Karsen Graves",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKawvkIMi-O7Ytzbjcr75ev7P-j9w0aPSYRuiDh9803X87mHA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was great, a lot of help and made the process easy and quick",
      "date": "2026-02-11T17:35:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Karsen! We're glad D made the process easy and quick. We’ll pass your kind words along to D. We appreciate your business and are here if you need anything in the future.",
      "replyDate": "2026-03-10T00:36:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d9dc9cca-f09c-46a5-84b8-3fdc2eacae93",
      "author": "Ramona Duran",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJduJPSEsUHWNU99kPws2QK3xkBYs4REqyWF0s-N1JZcum6Cw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-02-09T13:48:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the 5-star rating, Ramona! We appreciate your support and are glad you had a great experience. We look forward to welcoming you back soon.",
      "replyDate": "2026-02-10T00:36:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "68685763-f692-4212-b721-1ae42d01a0af",
      "author": "DOUGHBOY STACKING",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsNO54OOkLnalb9BEKgTmXYyt86GOW8yDr5t80fcxRrVx9ig=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best Management in Austin when it comes to self storage facility’s is always clean also the manger “Dee” does a awesome job at running the place as well I will recommend to anyone looking to rent a storage unit in the North Austin area",
      "date": "2026-02-09T13:44:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the glowing 5-star review! We're thrilled to hear you find our facility clean and that Dee is doing an awesome job running the place. We appreciate your recommendation to anyone looking for storage in North Austin and look forward to helping you again.",
      "replyDate": "2026-02-10T00:36:41.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2a832311-4b20-4e62-9446-2a1136d8ea98",
      "author": "Abigail Schuman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXH-tsCyEH_YnQRSC5G2WmQZGyswyc8KKdmtivmLqxVATiBuSRM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "So far so good. I can’t speak to long term experience yet but sign up and set up was super easy. Fee was fast and incredibly helpful.",
      "date": "2026-01-29T23:22:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review. We're glad sign up and setup were super easy for you. It's great to hear our team was fast and incredibly helpful. We look forward to supporting you long-term—please reach out anytime you need assistance.",
      "replyDate": "2026-02-10T00:36:41.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3120c5ec-4cf2-4d6e-bc18-1f01da02fa9d",
      "author": "Mark Evarts",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjz5lp_mEdMwH_TBG2fMVptrL7_tkv4d-wQ3jM5Qv2aWmwpg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Had a great experience with ”D” getting a unit rented at the North Mopac location. He provided excellent customer service and was fun to interact with!",
      "date": "2026-01-13T00:34:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your review, Mark! We greatly appreciate it :)",
      "replyDate": "2026-02-10T00:36:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c5bded06-6713-48a3-ae7d-8f2fd202b258",
      "author": "David",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8IeuI2MAv01G4tOGKngAvrNz9u1Gx9QJpyID2MzF2ANYSMQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great facility, and app that allows you to locate your storage unit, and ope ln and close the gate for security.",
      "date": "2026-01-07T21:44:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're so happy to hear that you're thrilled with our Storage Star facility in Austin - thanks for the shout-out about the security and!",
      "replyDate": "2026-02-10T00:36:41.000Z",
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "54fd09ad-0abd-407a-9e98-4236a821a53d",
      "author": "Rick Renner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLz8GNuWDRUhzFCClxqCjoiHUhBYmIIBUUKmhV_BYxfyOXZXHE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was great friendly and professional, and very knowledgeable. I highly recommend people to rent from D at storage star",
      "date": "2026-01-05T21:30:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive feedback, Rick! Thank you for recommending Storage Star Mopac. If you have any further questions or need assistance, feel free to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:36:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6454a86c-ff1e-4cb8-9577-d27cb195c9a5",
      "author": "Longhorns Freddy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNwyodspKtUW1CF1dQ697pHs4Eg_u9rGfnASv_w4PEv72Z-5S5=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D is Friendly and professional. They have great specials you can take advantage of. Lots of paperwork if you plan to store a car make sure to bring insurance and registration.",
      "date": "2025-12-26T22:02:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the shout-out for D! So happy to hear that you experienced great service AND specials.",
      "replyDate": "2026-01-10T00:36:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bf138446-4eb2-4741-8559-305922ce5199",
      "author": "james zapata",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-odHpOYz9MCQKN4XjnSTn1lGzSTl6-galAZFbOeT5TQXuivkGlw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "“D” at the parmer and mopac location was a huge help showing me the units and getting me setup with a pair of units that were convenient for us!",
      "date": "2025-12-23T00:10:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "So happy to hear that you experienced great customer service and were able to get in a few storage units that worked for you, James!",
      "replyDate": "2026-01-10T00:36:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "844e850b-1262-464a-ae15-62ec9b1c3178",
      "author": "Elma Cruz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKc1WV5CggBbv7FTdajQ1mw0Ld5vTXF86WWwcB1kY7-CIG6tA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D was awesome, great customer service. Thank you so much for the great experience!",
      "date": "2025-12-19T20:36:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the five-star review, Elma. So happy D was able to make your Storage Star experience a great one.",
      "replyDate": "2026-01-10T00:36:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c85ad639-f3e6-4769-82ba-20acb761059a",
      "author": "Karine Johannes",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXv4uTRnRp5VrD7PN_7bDlSjBx4cEgVD-79umQrTCfPrVZ9uC83=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Dee was wonderful, efficient, polite and very helpful. He made our move in process so smooth and seamless. He has excellent customer service skills and we are grateful we chose Storage Star. Thank you!",
      "date": "2025-11-19T21:56:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the five-star rating, Karine! We are so pleased to hear that you're happy with choosing Storage Star as your storage partner.",
      "replyDate": "2025-12-10T00:36:41.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2a2c0797-9350-4698-9868-a5f59bef9184",
      "author": "T. Dennis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKE5gZN8fA3_y4QqFHbNQRYRlqhYBihEKZOh5p1iMyrqs0VcA=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2025-11-16T03:57:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback and for taking the time to rate us. We're glad to hear you had a good experience. We hope to provide you with an even better one next time.",
      "replyDate": "2025-12-10T00:36:41.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "97c69a61-0b81-4a7e-8a29-851476a690f7",
      "author": "Ana Perez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4AHu1wsGCvbexoom_mQYZBzIDo7e6kHjZlNZNu7xGCbSIEFTvrA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful service and super safe storage!",
      "date": "2025-11-09T21:56:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Ana! We're thrilled to hear that you experienced wonderful service and felt that your storage needs were met safely. Your satisfaction is our top priority!",
      "replyDate": "2025-11-10T00:37:00.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "02b7a021-ff63-40ca-8375-8f3162e1cad5",
      "author": "Shawn Knapp",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV74SYIfF0FGorKhcxC9U9ZbFDBaYsjcYYZCfBUtlyTE0h3yqeuGw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-10-28T18:03:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Shawn. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-11-10T00:37:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "91d910fc-e3cc-4df9-a66d-26f40a1866aa",
      "author": "Robert Gage",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVjttkJU8gWiCocReYZ9FBZFLogPL82nmLh5rm43NRmnMOLqvE=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D was great and very helpful got me in and out seamlessly. Clean safe spot for storage highly recommended, thanks!",
      "date": "2025-10-22T18:48:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful review, Robert! We're thrilled to hear that D provided you with great service and that you found our storage facility clean and safe. We appreciate your recommendation and look forward to serving you again!",
      "replyDate": "2025-11-10T00:37:00.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "faf70441-b054-483d-ad89-a0e7ffc27e93",
      "author": "Marc Fornes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLx1uZPmgwhYgILcw47v1AzYtF8eqUaOFpgu6ourc7tDLvK8Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The office guy D does an outstanding job there. And he really keeps the facility looking great.",
      "date": "2025-10-13T06:10:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your feedback! We're thrilled to hear that D is doing an outstanding job and that you appreciate the condition of our facility. We will be sure to pass along your kind words to him.",
      "replyDate": "2025-11-10T00:37:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b6bad564-612f-4ea1-ab25-f4a5b8db3081",
      "author": "Pete Constancio",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUF_SDn70GBD2hIbg7D4Uctyw9Z5fKAhW7iRJcvi_WqTJqPDu9PFQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place . Secure friendly . The app is great !!!",
      "date": "2025-10-12T23:45:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your fantastic review, Pete! We're glad to hear you find our place secure and friendly, and that you're enjoying the app. We appreciate your support!",
      "replyDate": "2025-11-10T00:37:00.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "46bfcd5e-a259-4100-8db7-4b58afefc5b7",
      "author": "casey walker",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkwvq_slmKRR6jT6u7pYnW2CWqSs4DFfjubBZeR3MneX6bgg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-10-07T00:08:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Casey. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-10-10T00:37:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d5e2d844-fcf7-4a2d-a465-1a42f353fea5",
      "author": "Angie Patterson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFBu8ffJjvTEM4ZoA6LWJLstAhhG4oicm53Jk6wrxLCBiCE2a4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D is polite pleasant and helpful!  Location is well kept and clean.",
      "date": "2025-09-30T17:59:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing! So glad D made your experience great and you found everything clean!",
      "replyDate": "2025-10-10T00:37:00.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "abaa6cbe-6b56-4b58-aaa2-ae76e7845fb7",
      "author": "Oscar Hernández",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOOJsnpCU23S0i-Kh_ltSr1NL4Xx5_0Hrfnir9exzWwSyg5Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The service is perfect",
      "date": "2025-09-27T00:21:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We're thrilled to hear that you found our service perfect. We appreciate your support and look forward to serving you again.",
      "replyDate": "2025-10-10T00:37:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4e3d05c1-48b8-4d29-9a71-b1b1ce838429",
      "author": "Federico Orozco",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULVxldNycisSfE_ti8Fa0aVCzC5t0HgPgsEfZRenCKqAi7WK8O=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Customer service is excellent",
      "date": "2025-09-20T16:52:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback about our customer service! We're glad to hear that you had a great experience. Your support means a lot to us.",
      "replyDate": "2025-10-10T00:37:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "24061781-ddee-44e2-8c85-d4e616b11834",
      "author": "M. Freitag",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKquaLaVQLHa8aqVudGRvg62ow7CZh3Cum1j1pIG9Ac1Uh0fQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Worked with D to secure a rental unit. He was very pleasant and helpful.  Got a great deal and enjoyed working with him",
      "date": "2025-09-17T19:15:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback about D! We're glad to hear that you had a pleasant experience and secured a great deal on your rental unit. We appreciate your kind words and hope you enjoy your new home!",
      "replyDate": "2025-10-10T00:37:00.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "424ba539-5592-4586-930d-68428ef9b41f",
      "author": "Stacey T",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInfW4_RBcsyGFUD-nRcoYjvN2LiB5IMtJ6qC_2MsP7x72jnmg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had such a great experience with D at this mopac location. He was incredibly friendly, professional, and helpful throughout the whole process. D took the time to answer all my questions, explained the options clearly, and made everything feel easy and stress-free. I truly appreciate the extra effort he put in to make sure I was comfortable and confident with my storage choice. Highly recommend storage star and D!",
      "date": "2025-09-15T21:20:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Stacey! We're thrilled to hear that D provided you with such a friendly and professional experience, making your storage choice easy and stress-free. Your high recommendation means a lot to us, and we appreciate your support!",
      "replyDate": "2025-10-10T00:37:00.000Z",
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "69127aba-6015-4ba1-9793-d6eefd43c1fe",
      "author": "David Weaver",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILgMIrW2YYaI9cCvEdrQnSPvXMSg-5bMZOjXTA_eo_YDgSJg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-12T01:23:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, David. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-10-10T00:37:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "06d58a46-b4da-499f-a370-14a56c31a79b",
      "author": "Haley",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaF1oT7IJBGBnOU1u2SiUEZVtp25s9qhHhUqLFbo0t1VKHJK2r=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-08T21:42:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the excellent rating, Haley! We’re thrilled to hear you had a great experience. We look forward to serving you again soon.",
      "replyDate": "2025-09-10T00:37:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "06c76238-d287-4a64-ac81-6884cbafb381",
      "author": "Michael Boyd",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK09G_a5TOyuri2bai2mlre_D-Phwzu7NCtZH0f-3tHr7ZZEg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The was friendly and understood if I was late with payment. Never felt forced or in danger of losing my unit. I would use this place again if ever I needed a storage again.",
      "date": "2025-09-08T19:28:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Michael. We're glad to hear that you felt supported during your experience and appreciate your trust in our services. We look forward to assisting you again in the future.",
      "replyDate": "2025-09-10T00:37:00.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fae80036-526a-4145-ba2b-a547eef122fa",
      "author": "Areli Chavez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL57CwQGYeZSD82gozqW5PZkyhrxus3nWnCOVGQtTB5w_VT=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-04T21:37:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Areli. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-09-10T00:37:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "17017d04-7d32-4ad0-a6eb-0c50038a66e7",
      "author": "James Shamard",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmfFfoDt2DSYTRmig-9vJlQQGXyNbOYNTsUdFfyQv3fmCTbgc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The staff is friendly and very helpful",
      "date": "2025-09-04T16:56:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We're glad to hear that our staff made a great impression. We look forward to serving you again.",
      "replyDate": "2025-09-10T00:37:00.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bd2a54ec-2e5d-44f0-bb5f-2c641aa4ae30",
      "author": "Angela Huston",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVS_1x9t0ZQEGGqvUWq07IKD4kubp_gic9t9-zNPDt4ppeuhyY3=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Property manager D professional and courteous! Come here for excellent service.",
      "date": "2025-08-29T15:59:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Angela! We're glad to hear that you had a great experience with our property manager and appreciate your recognition of our commitment to excellent service. We look forward to serving you again in the future!",
      "replyDate": "2025-09-10T00:37:00.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "58ec9252-ce5b-4679-815a-3a71ab37d7c6",
      "author": "Chittibabu Dudala",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjs7S7SiRisUU9F5iP2owo5dhRlzPmLRYjTsPcdQEwPTVBTiwz=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-27T02:17:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Chittibabu. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-09-10T00:37:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c5106323-7f2b-41f6-a0d8-e4c284c032b9",
      "author": "Kaneidra Mills",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGYKjiCCxOZCxRcB3cA8J8Ntg4FtuLfnvvHP95Rqb5EsRswg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was very friendly and informative once again I appreciate your help.",
      "date": "2025-08-23T17:09:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words! We're glad to hear that D provided you with excellent service and information. Your appreciation means a lot to us!",
      "replyDate": "2025-09-10T00:40:27.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c5381080-c8ab-4f55-b907-f107e191cf57",
      "author": "Tyler Davis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1HV6Yy7zGdfgwkMieXb2jiYIOE6d8KHGnJJLP26p63J0n9IKQpQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D was very helpful and friendly!",
      "date": "2025-08-23T15:34:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We're glad to hear that D provided you with helpful and friendly service. We appreciate your support!",
      "replyDate": "2025-09-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "66399c13-2c26-4e50-a24c-0e9db55689d8",
      "author": "Derek Quinn",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdx9b-gAZAV-EBEouP6PqpGNuwKM8r60SJvjYlzv1T9rR-Zg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’ve been using this storage facility for 18 years. D is great to work with! I highly recommend this place.",
      "date": "2025-08-14T20:52:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We truly appreciate your loyalty over the past 18 years, Derek! It's wonderful to hear that D has been helpful during your time with us. Thank you for your recommendation, and we're glad to have you as a valued customer!",
      "replyDate": "2025-09-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "83a84a2d-4965-417f-971d-62b070bbe18b",
      "author": "Christy Jernigan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0Uzetru0wESA89hNS4arFh1GToOccJ0LSFBeCm0rwn8ZULkBk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dee was a good help.",
      "date": "2025-08-12T17:07:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We're glad to hear that Dee was able to assist you. We appreciate your support and look forward to serving you again.",
      "replyDate": "2025-09-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e974bd45-e102-45a4-8448-5e2183b8154a",
      "author": "Zach Kenealy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUOFfWWc23i40BouqFQGhibfDFTaoZ79L8JouKqRP_4MaFIQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nice selection of units and D was very friendly and helpful in finding the right option for us!",
      "date": "2025-08-09T22:04:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Zach! We're thrilled to hear that you found the perfect unit and that D was able to assist you with a friendly and helpful approach. We appreciate your support and look forward to serving you again in the future!",
      "replyDate": "2025-09-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1985ae1e-4d2a-4aab-8aa4-b1e6444b2452",
      "author": "US TV SHOW",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkKo3m3jxpiONFzW8h1S0a6xGZUxTgeN5rqKum74SfMcPThmU=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D was great!! He had everything set up",
      "date": "2025-08-05T19:01:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! We're thrilled to hear that D provided you with excellent service and had everything set up for you. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to welcoming you back soon!",
      "replyDate": "2025-08-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a99d585b-0466-4e55-b36e-a80f54e9159b",
      "author": "Eddie Villarreal",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLl2XNXmFFRtAokiIJy67kZX3IHz52lrVk7FGgN_ZMrACKqrw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dee is the man. Always friendly and helpful!",
      "date": "2025-08-04T22:12:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "So happy to hear that you had a great experience with our manager at our Mopac location! Thanks for the five-star review, Eddie!",
      "replyDate": "2025-08-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0b2b0687-30f3-44af-b620-f4dff6b63eca",
      "author": "reynaldo reyna",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAz7cCCPCmxVoCzpJcopGNJv-v5HEXr7kl49Q5CObe2bPCag=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Had a great experience with D , this young man killed it on customer service .  I actually got 2 10x25 storage units 😆 🤣 😂...\n\nThis guy is a glGem hope he's getting paid well for everything he's doing for thus storage facility!!!!",
      "date": "2025-08-04T18:47:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your fantastic review! We're thrilled to hear that D provided you with excellent customer service and made your experience enjoyable. Your feedback means a lot to us, and we'll make sure to recognize his hard work. We appreciate your business and look forward to serving you again in the future!",
      "replyDate": "2025-08-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "45d6ada5-3011-4bcc-bd3e-e2531b230170",
      "author": "Robbie",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzL10jMGT3tWPxedcc8JbE1_l9y2QeKq_XhmGTWRf9mobZgBDe=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’ve been using storage star north mopac for 4+ years, we Came in on a Saturday, and had a small issue with our unit but Dee helped us very quickly and was super friendly.  Highly recommended this location and storage units! Will use them again next time I need storage.",
      "date": "2025-07-28T01:58:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Robbie! We're glad to hear that our manager was helpful and accommodating during your experience at Storage Star Mopac. ",
      "replyDate": "2024-07-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a7534636-0269-433b-83e6-b147dae9574a",
      "author": "Oleg Umarov",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImsXxKhzzFjuA4Ei6VoqWM-Bmy2T0dQ0_DNFQhbINUlxKM7A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-26T14:16:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your five-star rating! We appreciate your support and are glad to hear you had a great experience. If there's anything specific you'd like to share or if you have any feedback, we would love to hear it. Your satisfaction is important to us!",
      "replyDate": "2025-08-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0bb9d223-e41f-4e5d-b617-27487976fc28",
      "author": "charlos_ 22",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWNmlD1fnp6Y6Co-s9vvJOhHICfrDGzCOY1GWSUb0wvUm4ojbcsQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was great, friendly, professional, and very helpful 👍 - helped me with finding a unit signing up",
      "date": "2025-07-23T21:27:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback and we're so happy you were able to get into the storage unit you needed! 👍",
      "replyDate": "2025-08-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "19d5e556-b5c4-4456-8a14-df48f54a0e84",
      "author": "Prajwal Kumar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKZWfaR-d0ZcYOSKA12DYRbevssdxely3TbSuj5bVV5PlpJg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was very helpful and quick in giving me the required space for my car parking. I totally recommend",
      "date": "2025-07-21T23:40:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear D provided quick, helpful service for your car parking needs! Thanks for the recommendation, Prajwal!",
      "replyDate": "2025-08-10T00:40:27.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2862b963-de38-4a6f-b8d6-b444651dba06",
      "author": "Katrina Ramirez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgJz-wsn3OGeTrnvUiLmIBH_Xumc-srDoaYpRDwpcApV8TQZve=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "⭐️⭐️⭐️⭐️⭐️\nI had a great experience thanks to D at Storage Star! They were incredibly helpful, professional, and patient while answering all my questions. They made the whole process smooth and stress-free, from helping me choose the right unit size to explaining all the details clearly. You can really tell they care about customer service. Highly recommend this location—and definitely ask for D if you stop by!",
      "date": "2025-07-21T23:17:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are elated to hear about your fantastic experience with D! Thanks for highlighting their helpfulness and professionalism. We're thrilled they made your process smooth!",
      "replyDate": "2025-08-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "debf61a7-d3a5-4029-a587-13bfd524b74b",
      "author": "David Le",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfjd9XwK56LHYG-cjwz-AItA-KMZgcro07KS5_R31I4yrQNA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D gave Great service and was quick to respond.",
      "date": "2025-07-21T18:03:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear D provided great service and quick response! Thanks for choosing Storage Star, David.",
      "replyDate": "2025-08-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b8fad00a-72a2-4196-b611-91d13a01eaab",
      "author": "Jeremy Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLD2mQ0cpbawmbOeWYtV58fJoBtCjKYu74tseYovbGAQkgcjg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D was extremely.fast, efficient,  and knowledgeable. Glad I chose this storage spot.",
      "date": "2025-07-15T16:46:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear D provided such fast, efficient service! Thanks for choosing Storage Star, Jeremy!",
      "replyDate": "2025-08-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "640bc0d7-a191-41ae-8f17-67cca0fe397b",
      "author": "Shawn Mccarthy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlvV_yXXJk1XhM_91WxtYVGkmKCL5rj9HldSVCIeU9DrL2XiMlCw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D the gentleman in office was very helpful and curious.",
      "date": "2025-07-12T20:42:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear D provided such helpful service! Thanks for choosing Storage Star, Shawn!",
      "replyDate": "2025-08-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1347cf44-b95f-4aa1-b35f-89ac8071aba7",
      "author": "Johnny & Lucky Luciano USMC Never Retired",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuTSSXA9XYBQGLi5GKEFmhGXs2-ZfkFbyjjkfhAJWlkIhaak70=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Service is always awesome. My trust and confidence that my storage is safe and secure with the 24 hours of surveillance cameras, along with staff doing several daily walk throughs on their shift .",
      "date": "2025-07-01T18:15:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to share your positive experience with Storage Star. We're thrilled to hear that you feel confident in the safety and security of your storage unit. We strive to provide top-notch service and peace of mind for all our customers. If you have any further feedback or questions, feel free to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:40:27.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "824838b0-d4d0-454e-95dd-c245d7dc0d65",
      "author": "Adrianne Moffett",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVy2ZS7yg-mjKD0y2r1R0RvHgR8hdY3BawN0x3CtCNVkGRCohWyzw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D was VERY informative got us right in and out …highly recommend 🤩",
      "date": "2025-07-01T17:56:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear D provided excellent service and made your experience efficient. Thank you for recommending us!",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "71abbdf2-1a9f-4d86-9da3-2063a4e34e46",
      "author": "Mark Manis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_FIVOKvhAkLXh683bsGbwG55HyB_juyRgEiCav4IyEYshAw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I can’t rave enough about the great service I received from Storage Star. Dee was extremely helpful and very knowledgeable. It was a pleasant experience.",
      "date": "2025-06-23T18:50:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your great experience with Dee in Austin! Thank you for your five-star review, Mark!",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ad3df456-7371-4643-8e48-8243b87447bb",
      "author": "Anita Chambers",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuB8U7Dzyekpmew2wNH6vuqxHdDq6xfYkCJ-BKxSgVNb5D2bGw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was super friendly and helpful.  Facility is clean and set up couldn’t have been easier.",
      "date": "2025-06-09T04:50:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear D provided excellent service! Thank you so much for choosing Storage Star and for leaving us a five-star review.",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6b6bda62-5dd2-42c4-8592-5f7080a750b2",
      "author": "Zach B",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUgeBPLX8oP4FEcJ0aoNoXm98gV9L_ZcUPxV3Q5Vn_MOV3n-A4kg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Comfortable and quick service.",
      "date": "2025-06-05T19:34:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're so happy to hear about your comfortable and quick experience at Storage Star. Thank you for your feedback.",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "783d200e-1988-4441-9132-2b89fe0e4019",
      "author": "cagr",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1R0aCHRFlWwC5rVYEv03H6BRXRM_t0t6tE1MuXvnmand-Vg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-02T18:31:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Cagr. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3c3ba239-e8d5-4b36-82d1-1142242e7eb0",
      "author": "Jason Pittman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZWw4pws8jZnxaD6cqqx_h8v4s8KJd9s7S3K5yx5jK1q9E9L4N=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2025-05-31T21:55:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jason. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "eeacad52-b342-48a3-b36e-9eaf8b471468",
      "author": "Car Sam",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUu-lCE7raRqJn6rqYS40ucq_ArTKkwhwC6egC4sFvh9LF9DTR6A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Dee was most helpful and courteous. Explained everything thoroughly with pricing and unit storage. Very professional.  Recommend highly!",
      "date": "2025-05-31T00:12:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear that you had a positive experience with Dee at Storage Star Mopac. Thank you for recommending us! If you have any further questions or need assistance, feel free to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:40:27.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a2cd8e3f-08cc-4d96-88a1-b6f3df6de2f5",
      "author": "DL Palmer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKO0ISI1a7_mE6h8YDRc_sPX6f5y64SaBM6khkGq7-rr8yEA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was super helpful and polite. Great experience.",
      "date": "2025-05-24T19:42:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive feedback is appreciated. We're glad to hear that D was helpful and polite during your experience at Storage Star. Thank you for sharing your thoughts.",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "19d5c3e9-881a-423b-bfd2-1ff750048381",
      "author": "Iria Gayoso Piñeiro",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBGAyvUsv46s9d6oQ939j5riWAeZet2wBId50Az-qAfsKhsA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-19T22:27:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Iria. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bdcd5897-b31f-4155-ba0d-06832609080d",
      "author": "Ted Abraham",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWUZQGv11s4xxFB9O_MCBvml807snRUGYYaHCgj9c3P6HqKESB=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was very helpful",
      "date": "2025-05-14T20:42:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're pleased to hear that D was very helpful. Thank you for your feedback, Ted!!",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3865972e-da28-4554-8e80-3a5559ca0d6c",
      "author": "Michael Ochoa",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKK3xs9VRzIyB7kpRAlB0FMY_OvWOZaeEje6_MbCWu0t_pYEw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was awesome and got me what I needed! Thanks!",
      "date": "2025-05-12T20:40:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're glad to hear D was awesome and got you what you needed! Thank you for the review, Michael!",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dea5d477-b2d2-4abf-833e-a49608f9b610",
      "author": "Nikki Jackson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvAu7AVNdn3wBP3MbdKjbxnkMRLRzK7b9BdG_v9wz-qf1V_Q277g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-10T20:25:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Nikki. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b9c82813-ba96-400c-b44e-c632cf281245",
      "author": "Steve Z",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZ9OPK_0JD-7OWa0VvYZNsvB2raFQQOf1-PreRjcViws3FDQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was amazing to work with! Very professional, knowledgeable, and helpful",
      "date": "2025-05-10T04:57:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're delighted to hear that D was great to work with! Thank you for your feedback. Stee!",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e9ff08d3-aab9-48df-ad40-bc9c1afedc87",
      "author": "Fernando Rodriguez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi22K0C9qgmAZSmgdtun-seI8vrkruk7HX1dzidi-V5GtvIw0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-12T05:10:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Fernando. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "85f0cf7b-52c0-40ac-bd61-17c249c603cc",
      "author": "Damon Butler",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOblpCS928fZ-S2tKVQX9h2k6pzqcAp2JI8mzfnJwkine5gQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Today I had the perfect experience with working with Dee!! He was super professional and really takes pride in his job!!",
      "date": "2025-04-11T15:29:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Damon! We appreciate your kind words about Dee.",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2595f891-ec33-4113-aaa4-e88109d22a3b",
      "author": "Austin Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWagHIX-JH5MdECy_A3zTyp67xiEotwZ6C2eclGjynUlKQRqh69=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was amazing!",
      "date": "2025-03-14T15:55:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Wonderful to hear - thanks for the rating, Austin!",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b6a61824-21a1-4d7b-8358-244ddce64a15",
      "author": "Katie Cohen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJZYMtk8v6a60Q3abEvI8uI5cKHOaKSsGrdMvq6u066DOVPPTG=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was so helpful! The website is easy to use, facility easy to access. Staff is friendly and helpful.",
      "date": "2025-02-28T18:48:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for your positive feedback, Katie! We appreciate your kind words about our staff and facility.",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f18ed600-a4f6-41cc-be06-2b94e979866b",
      "author": "Melissa Schulle",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwkBPDiSOBWs2CpwxuaNg0_jlvf3IFo6ejSO9T2MAGLBlv-zsL=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great storage facility. Very professional and courteous! Thanks D for answering all my questions.",
      "date": "2025-02-25T20:50:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear about your positive experience at Storage Star. Thank you for your feedback!",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c8c9c335-cfcb-4a93-adca-dd1195107033",
      "author": "Jared Jay",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMCQaSfIiEzhr370Dlq3rGk2oJ6yCPxDcylSsL6lD8J8733w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-02-12T17:23:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jared. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T00:40:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "616448cd-f601-4267-b733-ca5a1a7bf39a",
      "author": "Becca Saul",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8oF2MvQV6cpL_J9Lv9IeuHxneQat9cEjW9T4nvy1v1aciZbc=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place to store items",
      "date": "2025-02-04T20:29:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "99bf6490-afe7-4620-a357-cf66d24c8a33",
      "author": "Daryl Bradford",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvhGdbE5H_FibIModpihquVkEZntO7YM4xj4ARJdfxLtoFvSXd=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dee was very helpful and informative. Quickly and efficiently helped me.",
      "date": "2025-01-30T19:26:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Daryl! Thank you for choosing Storage Star Mopac. If you have any questions or need further assistance, feel free to contact us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:40:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e10eb7c7-7262-4bc6-97ef-a9f0627d6129",
      "author": "Michael Hernandez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR05QPr418u8dFokjlHGF92V6iPnevBnT9_ESQoxKxGfngCA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff was excellent at explaining and got me in and out fast and easy",
      "date": "2025-01-28T19:27:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1dc309c3-8d10-4148-aa00-df923895ead7",
      "author": "Hyde Park Scrubsters",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWLk_tVxSBaOJ0VUGiIH8fHB5AdKghQYoxv6PsMxmzt9cVtg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My experience here was very good. D was very helpful and knowledgeable and got me in and out quick!",
      "date": "2025-01-23T19:58:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6d43c9a9-170d-4c1c-b5bd-ba0d13e949b0",
      "author": "Will Turner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvbYqltk8Y2Mb8xHFj9IcizsnfLvFNyu6C4YODsvRJ3CDW3Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Close to the house, good service and communication. Storage is expensive in Austin, and they're on the more reasonable end of expensive.",
      "date": "2025-01-23T14:40:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8973fb7d-bf03-4d7c-a3e7-e11c05240bab",
      "author": "Jessica Miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDj8wX3xUc9YDYs8EhXV85D_Dgj9bg2XsioTxjQPL-ZATdRlpR=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-15T12:37:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jessica. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T00:40:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0bb61e42-97c3-424b-8761-96a040edc7a9",
      "author": "Joel Mitchell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJo84neO9iPdkk6EKvf7ct3E2th51DbmYHifBisqceVyt9i4w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was awesome, very helpful",
      "date": "2025-01-11T21:22:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "20a35abf-4003-4be7-98f9-ab6de39a27b0",
      "author": "Larry M",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9XHLJmtYHVxEnBLmsDgemx-nOZFcMkylqASnc0pCXNAPeTg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was super-helpful. This was an easy customer setup, in and out very easy. Nice facility, definitely recommend.",
      "date": "2025-01-11T18:21:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7437cf03-a592-4294-9afe-52c7889154c9",
      "author": "Amos Horace",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9MF9IacssC9tjVwi2-dtATQj3AlUgmZjedsZd9CnT0yzGtbhY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thanks to the Team on MoPac, especially D for being so understanding and cooperative.",
      "date": "2024-12-21T16:06:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a18a873e-4782-4ad8-abbc-954f63372b1f",
      "author": "Russell Kinder",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhUDZ3AaJNelTpux-6bCZ89itDK173XpSkpdfVN4GggHzHpA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very courteous and helpful staff. Online sites work well. I have two climate-controlled units, which are easy to access with the elevator.",
      "date": "2024-12-16T21:01:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your positive experience at Storage Star. Your feedback has been noted. Thank you for choosing us for your storage needs.",
      "replyDate": "2025-07-10T00:40:34.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f51eeb92-8566-42f9-a355-84f6d1fc5960",
      "author": "Rory Sterling",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPlo4dJdNlJFQcGTfmz37Q-eFqmL3lDPbY3DBi3j4_QusjgA9Y=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Cody and D were fantastic ! They made the whole process very quick and smooth. If you're looking for storage units come see these guys",
      "date": "2024-12-11T16:34:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3b06802c-f3a1-4ea3-b36b-db9254889d77",
      "author": "Ashleigh Spinner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdE3Zb6r75wRDUodSDSGrlb28FCyJhlZa7Cc2jIIlzynFrLw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D has excellent customer service and\nwas very helpful",
      "date": "2024-12-06T22:08:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for your kind words, Ashleigh! We're delighted to hear that D provided excellent customer service and was very helpful.",
      "replyDate": "2025-07-10T00:40:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6420570b-392a-4ad3-b236-1ea92d50b346",
      "author": "Dallas Vossler",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXewX-_sZmwhll4d6rXfrDbfK71QEYB4178LY5t9UHMMQ3glRc8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Within an hour of putting in a request of information, I had received a phone call to follow up and answer any questions. Storage place is easy to find, staff are helpful and answer questions.",
      "date": "2024-11-27T20:18:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b9a1b988-4733-46a8-b978-f342fe883978",
      "author": "Jennifer Jacob",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoXsva-yzaDYY5NNsw8IyB0R0oCMxVYJfRTRXYhCcfg-3_Iw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Needed to update some information due to fraud on my account and D handled it quickly with no problems.",
      "date": "2024-11-25T22:21:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cf841ea0-1901-4a17-a9ce-132073612250",
      "author": "Michael Ronda",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqn6wrpFqjhttDc_IZ8vjl73yI-dYQ9FvmmgeC8en602PEKCse=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was very helpful and informative getting my things into storage. Thanks",
      "date": "2024-11-23T15:36:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c8f5e055-c3b9-412a-a5b9-3e46f0eea379",
      "author": "Jonathan Thomas (Jtido)",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOIbaD_UJPUylkXjsCm5oHifsD1Uo-6LZYSNGbpA0af3Tyag=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-11-22T18:27:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jonathan. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:40:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b656216f-e992-4075-b2fb-5914ccf0fc88",
      "author": "04lightning5",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBwlikVamWoVeOpu71pIv2sPedeGCCx07Wnd3n2YR3zq3O2Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D is awesome to work with!",
      "date": "2024-11-20T22:59:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bb601044-c897-4b27-b7ef-983d815faa86",
      "author": "Naydyd V",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVktVtB5UowB1zTk1zd_wei7EJSr4PrnkFG1WxAJNZa2qAmZUaYzA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent location based on our needs . D gave us clear information and guided us through the entire process.",
      "date": "2024-11-20T21:58:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "efddb730-69b1-4c07-bdfc-854e6feaea0a",
      "author": "Todd Trammell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-VuEzNM9k5RKmzmerLXtBqsBNIevcfTXpEDTTCjOb2kmBmg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great to work with. Great attitude.",
      "date": "2024-11-20T16:28:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b0a63547-ad32-4dc5-8a70-cd44fbe01353",
      "author": "Karon Drake",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpF2fTHTOMLzk1S5bFUjoS2FD6ruYwZAMv4goEdYClz5Lp8Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Always helpful . Great location.  Easy Access.  And reasonable prices. D is fantastic always great and helpful",
      "date": "2024-11-15T19:03:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are grateful for your positive feedback, Karon. Thank you for sharing your experience with Storage Star.",
      "replyDate": "2025-07-10T00:40:34.000Z",
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "13289caf-e616-4463-99e0-6b2546b1f391",
      "author": "Karen Draper",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoDgUF31N52eiFK85BA-3vwBS0cylTV1pWdFyVJ4G9okh1yQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D is very professional,  easy to approach and keeps the property clean",
      "date": "2024-11-14T18:22:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ef552638-17a4-4e26-baa7-7d9ee7c7510b",
      "author": "Kerry Conner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzDs_nPxoor41HQ-yR9AQTkm_yooBDQV9h4DodSn20Ha-C7g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It has worked out well for us so far!  The management staff (‘De’ and others) have been great!",
      "date": "2024-11-14T17:16:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "90e09afc-3a79-4830-85c0-43f7cda4ce32",
      "author": "Michael Hunter",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV18PiAH_R-ARcXrltoWoD-mP3ZhowoPqd6Lqlf5tBbcVy3qio=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D is the most professional staff over the many years. If we need anything, he’s always taken care of us at ASSC.",
      "date": "2024-11-13T17:37:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d8a1880d-9511-4562-ad7b-ce7a1589747b",
      "author": "Doan Dinh",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXERHrFYNwXK-8m2Hs951bM0ThDRVFf_Sv_C6fvHCg7bHsN4Pxo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-11-08T19:02:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Doan. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T00:40:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4bb452c8-7be8-446f-8e23-af9b703b11ce",
      "author": "David Vernholm",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1FGimFmQQf0Yt_qcdt9yPOgA2Xt1kU0VesC_9L1XfphaQ-Zzi=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place frendly.",
      "date": "2024-11-05T18:12:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c3dfc719-75bd-483b-911e-88bc46ee793e",
      "author": "Randall Hays",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpXdlMfOVUXBQj_2FF8858AOmrDAirq8RtwkEGQzUmmeIP2w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-11-02T01:09:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Randall. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-07-10T00:40:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b75e2509-8c17-4834-9234-8be94ff4cb29",
      "author": "Ryan DiDomizio",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtvyEQ125oUNRL96XY0GF6K86-Catz_bEmMdLMIFd_bGAUx_5FiA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Dee is great to work with! Great prices!",
      "date": "2024-11-01T20:47:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "22e3ac0f-13a9-4125-bd05-d8c075d6237a",
      "author": "Josh McDill",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHWKgzxqcQZ5Os5US9cRHbV5ds7J4Z5uMrgTiP7b0ypikyCIss=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-31T15:00:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Josh. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:40:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b1dc639e-7128-45fb-a536-e1fd7cfca112",
      "author": "Jennifer Holbert",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqMHTmilrbaL1cj4lCnqlUBOQ_arlTZl5YT3nROC0ugtNBwRWQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D and Storage Star are the best! I’ve leased there twice and it’s always smooth and easy!",
      "date": "2024-10-23T17:55:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fd655545-1480-40da-bd69-ed71f4dfbeb9",
      "author": "Joe Pruett",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6OTQiSJ32eQmjq24FPuxxFtY-KoFVkrIUqDajD0eWAWGqX-tDBw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Fast and friendly set up!",
      "date": "2024-10-16T00:10:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ee71c87b-a08e-48db-a5e7-1f87ce37321c",
      "author": "taz F",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgPWv53eViu9pFTdgffnJ5YEpZfEtGqY5yjZJQ5vXwOUXf77qhDQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2024-09-27T12:48:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Taz. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-07-10T00:40:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "05469b32-5fa4-4d64-9e82-2cf270f0afde",
      "author": "Frank Vega",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKID6McVbN8rNbuOKamga2sZEIcsuR7N-gk6N4YMVycio2tiBW=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was a great help.",
      "date": "2024-09-26T23:40:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7895a070-0f91-4451-83fa-70dee5f41449",
      "author": "Michael Garcia",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSW__IIWumefkvfz_F2jvTfjb9rhsa77KfkjaWE1wv2hUSBw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dee was very helpful! Super simple and fast!!",
      "date": "2024-09-24T21:48:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "23d53645-ffa0-4919-8bbf-d99008c81847",
      "author": "mike euly",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyhavQs21SYQ2iFgIhWhznmOBwjTiqOGLaK1WEzIvnCtns_Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D has he goes by off Parmer and Mopac.  Could not have had a better experience even if free.  Clean grounds, cameras, turning room for trailers and excellent gating system that WORKS! Thank you D!!",
      "date": "2024-09-22T00:00:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c38d6e77-f1d0-491a-9112-40abe0dc19a3",
      "author": "Matthew Figg",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIS67dk_CUS3ynfo8pE9XsCgSf_stzw5URZ3IQ6dYFQDw9tvw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-09-14T17:21:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Matthew. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T00:40:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3c3dc3f5-a003-4922-bea9-19fcffbba48c",
      "author": "Fashionette Harris",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7uno3Lt-Vuya9sHOa8UiZTEhZx_Q766ugqeAGpUQ7v3S8tFpyOA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Storage star Mopac is a great storage facility. I have never had any storage or payment misunderstanding here I recommend anyone to them I talk to D when I have any questions Or anything else.",
      "date": "2024-09-12T15:34:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e3a54ccc-d09a-44d5-aa8f-98df98a4dfbb",
      "author": "Cheryl Schultz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ0uoV3YyhlBh8IgJ98pK8T54tA_tF0dG42gq4IgNl8BTepA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "People very polite and efficient. Prices are a lot lower than other storage places.",
      "date": "2024-08-25T12:10:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Cheryl,<br><br>Thank you so much for taking the time to leave us such a positive review! We truly appreciate your kind words about our team and our pricing. <br><br>At Storage Star Mopac, we strive to provide exceptional service to all of our customers, and it's wonderful to hear that you found our staff to be polite and efficient. We know that storage needs can be stressful, so we're glad to have made your experience a positive one.<br><br>If you have any future storage needs or if there's anything more we can do for you, please don't hesitate to reach out to us at (512) 244-1011. We're always here to help!<br><br>Warm regards,<br><br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:40:48.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3e3bc101-bd66-4e87-812d-2fcd9fbbb9bd",
      "author": "Cesar Favela",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZZCUyhmQMQjIniTQ34uy1_yt-LiTn9nuk_n1Sfm_7hk5_XA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Cody was great to work with. Facilities are clean and well maintained. Easy access to the units.",
      "date": "2024-08-20T16:51:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Cesar! We're glad to hear Cody provided great service and that you found our facilities clean and well-maintained with easy access to units.",
      "replyDate": "2025-07-10T00:40:48.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8ca3be61-d9ff-4061-9808-576317de0bb9",
      "author": "Kenneth Kozan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvlRniIdehB1oPmYQARAAMTMS1wGcVvLDTObYWwJq6xx-sJKBd=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great staff!",
      "date": "2024-08-20T14:54:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for your positive feedback, Kenneth Kozan! We're glad to hear you had a great experience with our staff at Storage Star.",
      "replyDate": "2025-07-10T00:40:48.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a8991f89-b8aa-4163-b483-a22e06a36fde",
      "author": "Jem Welch",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoEiLWYW5cvjjf5avZcFGCFa3lJCtUBVx0FDtx47NQlgyHNojMbQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Easy to find, clean, neat, cool. I’ve never had an issue with users of other units. I’ve also never really seen a facility worker, but in their defense I never really look for one because I didn’t need one",
      "date": "2024-08-19T18:44:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive experience at Storage Star is greatly appreciated. We're glad to hear you found our facility easy to find, clean, and cool. Thank you for your wonderful feedback.",
      "replyDate": "2025-07-10T00:40:48.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1cf112c6-ffe4-44d5-a350-c615316cc7a4",
      "author": "Devan Watkins",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDISKpsWHtllV8EXVYl4a2cpSzkzc-icVkHJYO--kAip6jvPY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had some technical issues with my customer portal and the website wasn’t working when I first became a customer, but management was on top of it! They took customer concerns seriously, changed up their website, and worked diligently to get me results and help me out. Great customer service!",
      "date": "2024-08-12T02:22:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive feedback is greatly appreciated. Thank you for sharing your experience with us!",
      "replyDate": "2025-07-10T00:40:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ccbe8c2c-dda4-4c99-819f-f3fb0f71401d",
      "author": "Miguel Martinez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWV-_Aai_doALoW3wt-6iA-SKwKs3dmSgYzw3N_inM98rv0T7bC=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-08-10T17:42:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Miguel. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T00:41:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "99e8e3cb-dbd6-44d7-8b56-acd816bdbba7",
      "author": "Mike Piman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIuTl3v1rgbDBZ1gbdZIyrhLBqEkSIFd-ZrVklMxXe7O3yP7OOnw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Was there for a couple years, and I found it clean, secure, and accommodating. Recommended.",
      "date": "2024-08-02T00:05:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "48828461-7419-4912-bf3d-96d8ae6bf35c",
      "author": "Gina Lochner Villarreal",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoVrcB2RhRw5pSWK2pOsUAYAwKZvx58G5zqtTRpwIxZZlcDODH=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D is super helpful. Very welcoming and thorough. Thank you.",
      "date": "2024-07-16T20:48:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're delighted to hear that D was super helpful and welcoming. Thank you for your kind words, Gina.",
      "replyDate": "2025-07-10T00:41:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d9082f51-4139-4c72-8756-46f33fd07a47",
      "author": "Barbara Burnett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvt7cj_XXMYFJ3IjV3bHZdxvqvOg12Q2kGeDIY3xWFfuHDJw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Within ten minutes of entering the Storage Star office, the staff member (D), showed us an empty unit in the size we requested.  He offered smaller or larger spaces, in case our requested size were not appropriate.\nD was friendly, knowledgeable and efficient, and made our search successful.\nGrounds are spotless, space is clean and dry. All better than I had hoped. Price was right.",
      "date": "2024-07-12T00:13:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are elated to hear about your positive experience at Storage Star. Thank you for your kind words and for choosing us for your storage needs. If you ever need anything, don't hesitate to reach out to us at (512) 244-1011.",
      "replyDate": "2025-07-10T00:41:09.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "231c98bf-beaa-46e9-bc16-d5d765ef0ce7",
      "author": "Kyle Burnett",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtJK4I9sIZGrY9Zb5BSLjZTz-MfweC179d6IzpQfORqD0NS576=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-07-10T18:05:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kyle. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:41:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4fd7c630-6c84-4a1c-9d74-49583bc99193",
      "author": "Eric Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLIpWfpsfwejM0YwQdHDSM7myjng0IK3CNQRUKYZsqBjCtKn_x=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dee, the office manager is super easy to work with. This is my second unit here, and he makes it a simple process. Recommend.",
      "date": "2024-07-06T17:44:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for your recommendation. We strive to make the storage process as easy as possible for our customers. If you ever need anything, feel free to reach out at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fcca71c4-cd1c-4a10-a2c8-3bc98c3a6029",
      "author": "Stephen B",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeWrTY-wBX5XqXC22eOprZuoFcZ3-M0V4tjbC94cK3wBRNWQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was very friendly and helpful!",
      "date": "2024-06-29T19:58:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are honored to have provided you with friendly and helpful service. Thank you for choosing Storage Star.",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "849e025a-8b70-478c-ab64-c6bb70e671b5",
      "author": "Pedro Carrion-Correa",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3PUiPWJagg-bz6T7EbXFmFow2id7ZS9A8JRWWQbkrgVBlMw9Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D is the best. Clean. Staff very helpful and nice.\nWill recomend to any one.",
      "date": "2024-06-29T17:18:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're privileged to have such positive feedback from you, Pedro. Thank you for recommending Storage Star.",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "039f4f01-8c13-4f15-b44d-e79d01911f6c",
      "author": "Ray Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtIr8qxPaiFXFqgDZcS-vgrWQlPFRicKTAvrkRWyYkFKtAfJ0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D always takes care of us!",
      "date": "2024-06-28T21:49:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're elated to hear that D always takes care of you! Thank you for your review.",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fb3a0906-e831-42ab-a8e2-b3ba51a66fcf",
      "author": "Carl G",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLA5ZLP3GXlNNxVDBcXi-P5BfLjWQ4CEX-4G66enLsP2Z-LEQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent service, security, cleanliness, friendliness, and value!",
      "date": "2024-06-28T18:15:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are pleased to hear that you had an excellent experience at Storage Star. Thank you for your positive feedback!",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [
        "cleanliness",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1f55e5c1-501d-4e41-896a-6a8f34a4e44d",
      "author": "Benjamin Kakar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZZxa44cu1aXyOztgIkqpnDcTFRqVHWEyDw-NA1O_zEvsekeVW=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-06-27T17:52:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Benjamin. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "40519b98-e274-45a2-ac1e-9c3472bd4b65",
      "author": "Debbie kohlert",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjlayO7yIqnbU-YyXuMLsjurAmrH05AcbAm_NYij3eEhfxmqKF0Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Loving it",
      "date": "2024-06-18T23:53:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for loving Storage Star! If you ever need anything, feel free to give us a call at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9f9c6b08-3362-4ab7-afc5-98066b934d9e",
      "author": "Daniel Aaron Sanders (Sanders)",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBhgPJoL20a_ZqGJN8blWr_lQ_mKJZ0AV3t5wmz7uT7jROqA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "\"D\" was professional and got my storage situation handled smoothly. Will use them again if I need storage in the future.",
      "date": "2024-06-17T00:22:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for the positive feedback, Dan! We're glad we could help with your storage needs. Don't hesitate to reach out if you need us again in the future.",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f9c1656c-c440-48b0-ace6-d04369f1968a",
      "author": "Bryan Manfull",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLJdLYtCHfveB-LHHWxq04MXgmWCMQi0OXrWBAB3dcKkkStg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great storage facility, convenient location off Mopac and very helpful staff",
      "date": "2024-05-30T21:33:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're utterly delighted to hear that you had a great experience at Storage Star Mopac. Thank you for your kind words!",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "de819a4f-fba1-43c6-80c7-2f5c8baf524c",
      "author": "David Huszka",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNQSOZGzcOQ9l2wlK3OqVFH7gvnXzfc5wGhO3Mho21yk14SQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-30T14:05:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, David. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "67b86570-e4ab-48d0-a027-f261bb06dec4",
      "author": "Anna Herrera",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLf1fmRVw2zUx-TwljX9oIRmB6jzciYnsp2IltfMhgPdwijPw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very professional and friendly. I would use them again.",
      "date": "2024-05-28T09:51:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We deeply respect your feedback and are thrilled to hear that you had a positive experience with us. Thank you for choosing Storage Star Mopac!",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f161cc5c-8eda-42c7-b63d-f1be69c48ce3",
      "author": "Sarah Ramirez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWr351ZEV1kP_IWnQBSBEIxhV9Buetb76VIE2LvKHpkb_lAipQQ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "The person working the office “D” was super friendly and got me checked in quickly.  The App was super easy to use, my move in went smoothly and the place was clean.  I’d recommend this place to anyone looking for a fair price on a storage unit.",
      "date": "2024-05-26T12:15:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're glad to hear that your move-in went smoothly and that you found our facility clean. Thank you for recommending Storage Star Mopac! If you have any further feedback, feel free to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f8b498b3-b46f-4692-8a42-0d98c8ad1da7",
      "author": "Joetta Barton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxsd5gPZdE2zdGY3xIsrR4cdFBzfH9YtkPFJiXaNcJPG9H9gEF=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "So I have had my storage at stores star on mopac almost a year now I have only met one person there that works behind the counter his name is Dee and he is awesome. any questions he had   an answer every time very helpful very polite very respectful if anybody asked me if I know of a good storage unit that would definitely be the one definitely five stars they're awesome . Thank you storage stars on mopac and thank you d for being d",
      "date": "2024-05-25T15:02:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! We're excited to hear that Dee provided you with excellent service. We appreciate your kind words and look forward to continuing to meet your storage needs. If you ever have any questions or concerns, please don't hesitate to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1d366b98-9c07-40b1-a055-2e8540ff1c87",
      "author": "Ale Ortiz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuyq9t2Nlr6_hedE5IS8gcu6VyEzPBGULmBcZHeC7Q38k9JA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very professional",
      "date": "2024-05-24T22:14:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We deeply cherish your feedback. Thank you for recognizing our professionalism.",
      "replyDate": "2024-07-10T00:41:09.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "010a8b51-86fa-4702-bad5-a0088f6136d0",
      "author": "P Ballman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzVfj4R2QT7Ts7aOKUFVGiBoPONjJGcKgEJeYTZ53IECtpXw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service. Very Helpful.",
      "date": "2024-05-23T13:32:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are grateful for your kind words and glad to hear that you found our service helpful. Thank you for choosing Storage Star Mopac.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "44f96f5a-1cfe-4c42-aeba-edcf29685742",
      "author": "Sue Reid",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUgeIARp45ae_asG1fIv-NM3sE7LwdwmQ0pWw-LOF-PvbDWA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy to rent...affordable...secured access.. \"D\" was very helpful and friendly!! Thank you !",
      "date": "2024-05-22T21:34:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! We're glad to hear you had a positive experience renting with us. We appreciate your feedback and look forward to serving you again in the future.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3b1a9563-9773-49ea-be96-cc51e51f231e",
      "author": "SHERI PAGEL WILLIAMS",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5IgicWAeG8GsOldqT6gfZWNruKl1tOd5pq2F4qgvYz-eDjTk=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Super friendly and helpful office employee. Easy in and out near Parmer and MoPac. Storage units and grounds are clean and reasonably priced for Austin.",
      "date": "2024-05-20T17:41:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear that you had a positive experience with our office employee and found our storage units clean and reasonably priced. Thank you for choosing Storage Star Mopac!",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7a6fe457-c25d-47c3-91e5-c24b9d70282b",
      "author": "Daniel Garvey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZr3-BZEvWPIPNjfnUglfA7zKgNFE4krdJNUp1XrJax3Nw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Get the app.  Great staff and convenient.",
      "date": "2024-05-17T23:43:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're elated to hear you had a great experience with our staff and found our location convenient. Thank you for the positive feedback!",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "108d53bd-ca5a-4b7b-9708-a7d236a91e67",
      "author": "John Gonzales",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqPE3nGyoAXtXGWOsnpPVy5oHpeGlh0pfDaGb5Y5Pjgr5M3UWb-w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-15T01:16:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, John. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "85b94279-4140-4234-a753-1965996c7803",
      "author": "Andrea and Tarence McIntosh",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLT7frbQumNUKsvJZXZBfyWdWflozL7A4w5aWM9JCTXd_gDUw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Another fabulous experience at the Mopac location! We needed a secondary larger unit and “D” was super helpful as always and got everything handled quickly and efficiently! We highly recommend this location and working with D.",
      "date": "2024-05-07T18:50:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear about your positive experience with us at Storage Star Mopac! Thank you for recommending us and for your kind words about our team member, D. If you ever need anything in the future, don't hesitate to reach out.<br><br>Sincerely,<br><br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f416ded8-a99c-436e-9cc2-51b1f0ed4058",
      "author": "Rodney Guinn",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxTfWERCbNXZlQATRbtPhTIlgKcV9s-t4QB1MjeA_5-AxMmg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "You couldn't ask for better customer service than what Dee provides. Great storage place.",
      "date": "2024-05-03T20:57:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your positive feedback, Rodney. Thank you for choosing Storage Star Mopac.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "173e67c5-4803-4f07-b888-8ccce44dc80c",
      "author": "Maria Patterson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbj3kO8oBWIGA0-0Ji0JhcfnzMm1sCyjk_i84-FptOUgueKw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service.  Friendly and super helpful staff.",
      "date": "2024-05-02T16:16:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are absolutely thrilled to hear that you had a great experience with our friendly and helpful staff. Thank you for choosing Storage Star Mopac!",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e7bf2329-969f-4165-bb2e-0c522954e74f",
      "author": "JAY Neely",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfzzD_CZiMxpCwGvi6dT-CQzPYaozm9sj5PhV7Eec5FEJIRA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dee is a great manager on site… Very friendly, knowledgeable, & helpful.",
      "date": "2024-04-24T15:33:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your kind words, Jay! Thank you for recognizing Dee's hard work and dedication to providing excellent customer service. If you ever need anything, don't hesitate to give us a call at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3c697513-d522-4230-b969-ef212e523ea4",
      "author": "Amanda Cox",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOZU_lyZF9LnOVNDOq-fTcdrPElY7f1lCnnw8h565fY2iApQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The facility was clean, security cameras work, and the price was fair. D, the teammember who assisted me was friendly and helpful. Would recommend 👌",
      "date": "2024-04-23T22:29:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Amanda! Thank you for recommending Storage Star Mopac. If you have any further questions or need assistance, feel free to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "385e1b19-0d28-45d4-bde9-76fe5d5a901b",
      "author": "Ana Perez-Mckenzie",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWa91aoHB5uDWatnHXFZQv3d7H7enNiavUjKjlNhhhwLpCSnXDnLw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great Place and service!",
      "date": "2024-04-22T17:08:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive feedback, Ana! Thank you for choosing Storage Star Mopac.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6b800962-2f96-4ded-bf88-9f5e643a4cee",
      "author": "jeff minx",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6E5Z7YM-8lZPjnwWANqQojQHZovAHeZd3sr7vEorsYHeUIv5f=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Perfect!! Thanks D!",
      "date": "2024-04-11T22:17:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Jeff! If you ever need assistance, feel free to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a0e94630-d1f3-4d46-8312-035e663b17fa",
      "author": "David Weiss",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8iE5uCLnWXlS1x4NVctbPBOwj6hMp8SDuwSugPMF_W-IIjQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D was super helpful.  Quick phone call and easy to set up account in person.",
      "date": "2024-04-10T20:20:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive feedback, David! Thank you for choosing Storage Star Mopac.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bd883889-00e4-4eb7-893b-a06caada47a1",
      "author": "Kristin Roadhouse",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgDgSHKxG_2ckut2iZ0iMpBxRjPny_1lqLQ66HxA8Wp8-TKbNQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome customer service! D is knowledgeable, kind & thorough! The units are clean & easy to find & use. The app that allows access & exit is a nice bonus as well 😊",
      "date": "2024-04-07T23:22:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your kind words, Kristin! Thank you for choosing Storage Star Mopac. If you have any questions or need assistance, feel free to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "31d20fff-3049-4045-93c1-bfc7fb416ade",
      "author": "Marlon Big DubbaU",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnsQtMMzRvMvJ0v4z3fUcega9Ot_lk4rGCq-pJxsNR8qvxOA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D is an outstanding  employee very good at his craft! Continue on young brother!",
      "date": "2024-04-06T18:36:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Marlon! Thank you for recognizing D's excellent work. If you have any concerns, please don't hesitate to contact us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4391fb2b-8d02-4327-b9be-fca9dc4741a2",
      "author": "Dustin Dougherty",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInsjKxXs8EesPlKUVPcTsRZyxugmFJ1pGOdTFekXRY7VplVA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-04-05T19:24:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Dustin. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2fc4f31d-4787-4476-81b5-3604dc5d2216",
      "author": "Roger Moreno",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOjJ8KBAledB8loGlUZrVck4NjB6VRGQBBI1bDLyhnsT7BnDlm=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service! Excellent customer communication and they will help you out in anyway they can. Thank you storage star mopac and oak creek drive!",
      "date": "2024-04-04T05:08:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your kind words, Roger! Thank you for choosing Storage Star Mopac. If you ever need assistance, feel free to give us a call at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1ac47cdf-0460-4d21-b277-0d59ef739943",
      "author": "Ramblin' Richardsons",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZcVmomH_fzE6tpFS8_-r2F0UuZlah7JnHXSyd33mXwv5hG7Bf=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Super nice staff member at this location.  Made everything quick and easy.  10/10 would recommend",
      "date": "2024-03-30T20:06:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive feedback, Ramblin'! Thank you for recommending Storage Star Mopac. If you ever need anything in the future, feel free to give us a call at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4ca3edfc-6b65-4ec1-bcdd-ea3c43d7190b",
      "author": "Soraya Dahud",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3SKNfmRbJ3LkeUh9yGjVIvsL-EgSzoFjs6qCDJQ2RwOcnOQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Ladariunta was great! Fast and easy. He reassured me and made me feel secure in my decision to rent at Storage Star on Mopac. Highly recommended!",
      "date": "2024-03-23T18:04:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear about your positive experience with Ladariunta at Storage Star Mopac. Thank you for recommending us! If you have any questions or need further assistance, please don't hesitate to reach out.",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1f54f712-bd0b-4fd9-8602-e12a453f01bb",
      "author": "Katherine Pitts",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrwAQVldcPIxPiesK2SzACyKTzEknV5FPUr09XFoyDVEP5FHr5dg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great storage facility. Everything is well maintained and convenient.",
      "date": "2024-03-16T13:59:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive feedback, Katherine! Thank you for choosing Storage Star Mopac. If you have any questions or concerns, please don't hesitate to contact us.<br><br>Sincerely, <br><br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:23.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "68e1665f-3e08-4ffd-b820-5abf91e1ed94",
      "author": "Amber",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDX-oLNJ5Sslxk9svFhlWT1oi7wlb8w13ysREqNn1KnydO6Ge5=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly, simple and quick! Thank you :)",
      "date": "2024-03-02T21:51:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive feedback, Amber! If you ever need anything, feel free to reach out to us.<br><br>Sincerely,<br><br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7fd4b752-3e02-4bb9-8a5b-31b0c1acb134",
      "author": "Alexander Shultz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHysK8G8hwv5AZB3Ac1fbGHZ_wsA8-CkfvOU09BHrqIqZUzRQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-03-02T21:48:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Alexander. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7e690613-1a5b-4c17-998c-8b40a4a6e034",
      "author": "Sara Helms",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1z2OB0RarBcf9d57J6kadUPkGvLm-lySJyHVQc25LYOqPYD8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Incredibly friendly to work with, would highly recommend!",
      "date": "2024-03-01T16:24:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate the kind words, Sara! Thank you for recommending Storage Star Mopac.<br><br>Sincerely,<br><br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c2689aa3-2b10-44e8-88e8-1e060b71dc8f",
      "author": "John Graves",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-CS6B2C4fgiJ9fI46ekyhPuE1rELvEJ6ixUnwdvf4oXfuJA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean, well lit, feels safe to visit, friendly on site staff, D is awesome.",
      "date": "2024-02-29T17:38:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear that you had a positive experience at Storage Star Mopac, John! Thank you for your kind words and for recognizing our staff. We appreciate your feedback and look forward to serving you again in the future.<br><br>Sincerely,<br><br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b0ef45c5-4f5e-4265-aa5e-4a9d6e4423a4",
      "author": "Michaela",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVc_kXayYfBorugx8encxuBVJnaSep4CHC1jlYJ3kK0muTRiDPS=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D was very helpful!",
      "date": "2024-02-27T22:13:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Michaela! Thank you for choosing Storage Star Mopac.<br><br>Sincerely,<br><br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "376808b6-b479-4668-87ea-396c51c16f59",
      "author": "abrian Allender",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIG_SOSqQeRWq-PCXeKWyBFVefEEaLgh5fjTDJaeVUW7Vj7fg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service for my cross country move in. Thanks D",
      "date": "2024-02-20T21:36:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Abrian! Thank you for choosing Storage Star Mopac for your cross country move. If you have any questions or need assistance in the future, please don't hesitate to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3997c1a7-f73b-4650-bab6-5d0ac5660634",
      "author": "Jason Martin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPxeTgCzmaLJWtZNiEXc1M_Qxuax21Gv3aVye4Y5R1vmLFBw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-02-18T08:58:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jason. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b230659e-eebe-477e-97a4-d05106790918",
      "author": "Ahmed Ali",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzbzK02CVYWgI6IxQZYSIju9PIQAP4VkR0I5NlMycVHEDEF9B_=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nice and clean facility.\nMr. D was very helpful.",
      "date": "2024-02-10T23:10:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Ahmed! We're glad to hear that you found our facility nice and clean. We appreciate your kind words about Mr. D, and we'll be sure to pass along your appreciation to him. If you have any further questions or need assistance, please don't hesitate to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f2ecefd2-c49e-49a3-8a64-79046132c598",
      "author": "Charlene Gonzalez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpaxmNDzPqngMvWrXjwMQujeV46Pc5muXSKdjaEM0RRB3sUA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer. Fast and efficient. Super friendly and answered all my questions.",
      "date": "2024-02-09T03:35:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Charlene! We're thrilled to hear that you had a great experience with us at Storage Star Mopac. Our team takes pride in providing fast and efficient service while being friendly and helpful. If you have any more questions or need further assistance, feel free to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bc7f73ba-2827-4588-a5b4-203ecbbf0085",
      "author": "Nathan McAllister",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMa46KvkRuT_E8c0p8j_NGzD3APQzEZ031GCKL3ttcl__h8BLq=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D was very professional. It was easy and affordable.",
      "date": "2024-02-08T00:03:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review, Nathan! We're glad to hear that D provided you with professional service and that your experience with us was easy and affordable. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2259c7e3-3629-4341-98b0-c44b13228b2a",
      "author": "Aaron Pratt",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX08rlS8KWHS469gK-B7ZY5BJ-uIGEt-U0W2iz5d8O1tH8ngX01=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The staff are very helppful and nice. I've worked with 'D' a few times and he always gets me taken care of quickly & efficiently. The facilities are always clean and maintained. This is an update to a previous review.",
      "date": "2024-02-05T16:27:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Aaron! We're thrilled to hear that our staff, especially 'D', has been helpful and efficient in assisting you. We take pride in maintaining clean facilities for our customers. We appreciate your continued support and look forward to serving you again at Storage Star Mopac.",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3bc2311d-e8d9-406f-97c1-8e3cccb9b1f3",
      "author": "Vanessa Lee",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxT1dlsShbQg1595Glls8iNcaNldcZeixS-fLB57sQ6YQeNCxw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The manager on site, D, was always helpful and courteous. They went above and beyond to make everything as easy as possible.",
      "date": "2024-01-30T16:26:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review, Vanessa! We're glad to hear that our manager, D, provided you with excellent service. We always strive to go above and beyond for our customers. If you have any further storage needs, please don't hesitate to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "937ca6d9-10df-42ce-a21e-58096fcc5b06",
      "author": "Sky Rainbow",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqR1G4sHpkt7YBb3yUvMSSRoevwCdr5ue0RyUOB4iL8c9nIts=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I was looking for 2 units ASAP and the customer service was awesome!! . Dee the manager was too helpful, kind, very knowledgeable and willing to help me to got the best unit and rate available. Also the unit is easy to access and clean. Plus the location is super convenient.. Highly recommend!!",
      "date": "2024-01-11T19:10:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Sky! We're thrilled to hear that you had a positive experience with our customer service and found our units to be convenient and clean. We appreciate your recommendation and are always here to help. If you have any further questions or need assistance, please don't hesitate to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d99c17fe-99fd-44fe-a3b3-318560552af3",
      "author": "Macy Lane",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBDT3bMn5RqpF48fDKmJapg98D2I-nEJvEjwBGEkfzJinRFMqMpQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very communicative and helpful.  Great customer service!",
      "date": "2024-01-10T01:32:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Macy! We appreciate your feedback and are glad to hear that you found our team communicative and helpful. We strive to provide excellent customer service, and we're thrilled that we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4f4938a7-2591-4de6-a2f5-81434e00f676",
      "author": "Brian Schrader",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIszFJZgjdVsNCVFxTa0I1upXz2dDRMCCYs_OKPly2ofYpI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had this unit for three years. Well maintained facility with good security.",
      "date": "2023-12-30T05:09:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Brian! We strive to provide a well-maintained facility with top-notch security. We appreciate your business and hope to continue serving you in the future.",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "67371d17-1fcc-43b9-b9bd-1a926c2f83d9",
      "author": "Malarie Thomas",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWXgid1O6r1z6Jko4-moDi-nli6edML4561ydwpTZULUkmalCTjA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Staff was wonderful! Very neat facility",
      "date": "2023-12-10T04:19:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Malarie! We're delighted to hear that our staff provided you with excellent service. We take pride in maintaining a neat facility for our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us.<br><br>Sincerely,<br><br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8f01418e-3cb6-48c5-ac7b-e43036b71ae6",
      "author": "Mason Kellet",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMQ_NTufYEeptvvZcQp7V5g1-fGXOK0DDMFcZbeQR325y4xg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best storage unit I've ever had the pleasure  of patronizing the price is right and the customer  service  is outstanding",
      "date": "2023-11-07T23:50:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Mason! We're thrilled to hear that you had a great experience with Storage Star Mopac. Our team takes pride in providing excellent customer service and competitive pricing. If you have any further storage needs, please don't hesitate to reach out to us.<br><br>Sincerely,<br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c5a19c87-1c3f-42d3-b6fd-679c0365f59b",
      "author": "Michael Coon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUYQ9LG4R_HfO_XZVLqpuYkRU3AfNGPbAiSjhSRrYp2tlZewE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderfully quick and easy process, great prices and helpful front desk manager!",
      "date": "2023-10-28T23:37:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Michael! We're glad to hear that you had a quick and easy experience with us. Our team is always here to help, and we strive to offer competitive prices. If you have any questions or need further assistance, feel free to reach out to us at (512) 244-1011.",
      "replyDate": "2024-07-10T00:41:38.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "261b703d-9e4e-4ab5-bb37-67133f3b8910",
      "author": "Robin Dotson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9YPsQw1_fWuOSSJ3woIaoVH2bKtTNGCBaXyjBd9y1oSUB2T0EAQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-10-28T23:22:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Robin. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2024-07-10T00:41:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a5c0f91f-e01b-43d4-b127-9f286a85949b",
      "author": "Jimmy Evans",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJwK-QuxzttgK2Vadp9zOT3T7PgNq871jozBiEPfdin7qqosiT0g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-10-21T23:26:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jimmy. Your feedback is highly appreciated. Thank you so much for the review!<br><br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1f6c17cb-0d64-45b8-9f8e-1c2b770f93de",
      "author": "kenneth RUPERT",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2QnKhpDp06cYDCnigteR7P9j5tpWgcW4o9RvWaNJ8jgVr=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-10-12T23:34:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kenneth. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2024-07-10T00:41:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bfc7b5e6-eb70-4899-bdbd-b7bd48dfd555",
      "author": "daniel brauch",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXV5qsHm-jmpT9gWfosdxRfKCGTPjuQAiXlPx9UW_2EugY_UnE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Had to get a second unit to store items in an emergency and they came through. It was smooth and fast. I’ve had another unit with them for awhile now and it’s clean and good climate control. A++ service at the office too!",
      "date": "2023-10-09T01:47:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review, Daniel! We're glad that we were able to assist you quickly and efficiently during your emergency. It's great to hear that both of your units are clean and well-maintained with good climate control. We appreciate your kind words about our office service as well. If you have any further needs or questions, please don't hesitate to reach out to us.<br><br>Sincerely,<br><br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:40.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "50c83d58-a69c-4e67-8057-da05c579d1f1",
      "author": "Kraig Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWDCs1SQRpzAElrqGnxla0KHy0N3oIt3dA4GCcpE909hPSN0Ao=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-10-08T15:31:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kraig. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2024-07-10T00:41:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6e189bba-bc85-4049-9374-eec68ab2525b",
      "author": "James Hellums",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQWgtduf-3C7I98O3HaCBH5UF0qdHKwdNQx5wXseQD97maIg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-10-01T16:58:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, James. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2024-07-10T00:41:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8830fce0-cc75-4fed-a8e4-758e42bdce36",
      "author": "destiny salazar",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3dPq4CjebydqAOtjXFaVDmeEHDlf8OvbVYwVf8G3Ll9ZLM_vOGw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-09-14T22:59:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Destiny. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2024-07-10T00:41:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d86450a3-19aa-4489-8f0d-6caf34250057",
      "author": "Allen Jiang",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-GEhnXGt3RpbJ3uwb0YlaiexnXQ_jltnlcgGjPQAfCKa3vJZq=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Stored furniture over summer between school semesters. Rates were cheap and facilities were decent. Ladariunta (office manager) was friendly and great to work with.",
      "date": "2023-08-30T23:22:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Allen,<br><br>Thank you for taking the time to leave us a positive review! We are delighted to hear that you found our rates affordable and our facilities satisfactory during your time with us. We strive to provide a friendly and accommodating experience for all our customers, and we're glad Ladariunta was able to assist you effectively.<br><br>If you have any further storage needs in the future, please don't hesitate to reach out to us. We would be more than happy to assist you again.<br><br>Thank you for choosing Storage Star Mopac!<br><br>Best regards,<br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:40.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0e26cf89-8614-4d2f-a06f-939ee8ae44a4",
      "author": "Jacob Borders",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkzVBlfJs58o4-BgE13CcdLO7tO3Qe-dM8sA1E05gqNFViPQky=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The gentleman came out with paperwork to my truck as we loaded the last item.\nTop notch service",
      "date": "2023-08-13T23:43:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Jacob,<br><br>Greetings! Thank you very much for taking the time to leave us a positive review. We're thrilled to hear that you had a top-notch experience with our service.<br><br>At Storage Star Mopac, customer satisfaction is our top priority, and we're glad that our team was able to provide you with exceptional service. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us.<br><br>Thank you again for choosing Storage Star Mopac. We appreciate your business!<br><br>Best regards,<br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "68d65d32-326e-4d3f-9b63-1ee0e248252f",
      "author": "Alix Roy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJXVAMZlaBg8JNaUfN9gQKgtrAtDLpqUcZcFuYKCen5eNgLQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean and secure. Haven'tseen any critters in the6 years ive been usimg theor facolity.\nCustomer service is great. Dee at the front office is really nice. Very knowledgeable and always willing to go out of his way to help customers.  Highly recommend",
      "date": "2023-08-03T14:39:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Alix,<br><br>Thank you so much for taking the time to leave us such a fantastic review! We appreciate your kind words and are delighted to hear that you have had such a positive experience at Storage Star Mopac.<br><br>We pride ourselves on maintaining a clean and secure facility, so we're thrilled that you have noticed and haven't encountered any critters during your six years with us. We will certainly pass your compliments along to Dee, as she works tirelessly to provide excellent customer service.<br><br>Should you ever need any further assistance or have any questions, please don't hesitate to reach out to us at (512) 244-1011. We're always here to help.<br><br>Thank you for choosing Storage Star Mopac. We value your recommendation and look forward to serving you for many years to come.<br><br>Best regards,<br><br>Storage Star Mopac",
      "replyDate": "2024-07-10T00:41:40.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "93dd9a62-7c52-4eab-8f69-9ce86b46f924",
      "author": "Randy Salinas",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKShcmUeJGPbHjWvc8QqmhtIwUXwJT80bfqEuyLkt4gKNy8Qg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-07-11T04:54:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Randy. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2024-07-10T00:41:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a8977d05-61ba-4895-8b0c-4d834a94d9e4",
      "author": "Andrea Trevino",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjal5AuhCtXil7d4BqV-GcdHyMecyglEzYJ6NwWjeum__J9jg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "D is super helpful and thorough! He will explain everything to you and help you find the right unit for your needs. Highly recommend this storage location!",
      "date": "2023-07-10T00:52:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Andrea,<br><br>Thank you for taking the time to leave us such a positive review! We're thrilled to hear that D provided you with helpful and thorough assistance in finding the perfect storage unit for your needs. We appreciate your recommendation and we'll be sure to pass along your kind words to D.<br><br>Thank you for choosing Storage Star Mopac!",
      "replyDate": "2024-07-10T00:41:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "852ce430-6a25-4e23-abd6-6dd91d9ae88e",
      "author": "J Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjhqau_RsSWEARU0O9w8olfF1VcayTQkUvvc0jXvllGuynRfs=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We had rented space from them in the past and when as experienced a house fire and inevitably needed a new secure storage space we didn’t hesitate to go back. “D” was professional, welcoming and has a great sense of humor. Thank you, Storage Star Mopac!",
      "date": "2023-06-03T00:16:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings J,<br><br>Thank you for taking the time to leave us a review and for choosing Storage Star Mopac once again. It's great to hear that you had a positive experience with \"D\" and that we could provide you with a secure storage space during a difficult time. We appreciate your business and look forward to serving you again in the future.<br><br>Best regards,<br><br>Storage Star Mopac<br>(512) 244-1011",
      "replyDate": "2023-07-10T00:41:40.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4d9dcffb-7a55-47b8-b490-cde9eabe9d76",
      "author": "Gloria Morrow",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_E5R5S9VBRyKnqRfj5sejORLUK1ksmH4J3KzDTpoMBujhPw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "D, the manager is so helpful and patient. He helped me in Dec 2022 to rent a unit and today 5/31/23 to change to a larger unit  at Storage Star Mopac.\nI rented a climate controlled 2nd floor unit from  2010-2018 when they were Mopac storage. I thought my storage days were over in 2018, but no!  While I was at this facility I never had any pests or vermin problems. Price is better than most and was also true in Dec 2022.\nI have been at a number of storage places and my preference is this one.\nD is great in helping find the unit that is right for his prospective tenants.",
      "date": "2023-05-31T23:54:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2bfbfc55-8c05-45b9-bdc6-6fb8275ecadb",
      "author": "Austin Eats",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUUobFL8i-VrpXI36lxuuoVIT6_V3C7U8RQl55aIafknnjYQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Dee was super professional and made sure to outline every aspect of having a unit with Storage Star. Would recommend based off of him alone.",
      "date": "2023-05-30T20:41:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Tyler, <br><br>Thank you for taking the time to share your positive experience with Storage Star Mopac! We're thrilled to hear that Dee was able to provide you with excellent customer service and help guide you through every aspect of having a unit with us. <br><br>Please don't hesitate to reach out to us at (512) 244-1011 if you have any further feedback or needs. Thank you for choosing Storage Star Mopac! <br><br>Best regards, <br>The Storage Star Mopac Team",
      "replyDate": "2023-07-10T00:41:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2a9e6017-833b-4014-8f5b-dfbe0b30bdc1",
      "author": "Dan Foehner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZx5TtclVgSIMAdhcnMlTZVmdREeFj6iw0wN-oZAAeGocaEbis=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great experience with D sorting out a storage unit for my boat.  He was professional, knowledgeable and super helpful with getting hooked up with a storage unit.  Highly recommend!",
      "date": "2023-04-28T18:48:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for sharing your positive experience. Storage Star is committed to being your one stop shop for all your storage needs! Storage Star is committed to providing excellent customer service. We're glad D have helped make your life easier. ",
      "replyDate": "2023-07-10T00:41:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "72084fd6-c7c8-4485-a5fe-03e63f6e6bfa",
      "author": "Vernon Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGAF7NYcneeU5ISRCnFKb6lpwnzgCs8mRLFsEeObE5XkLbK7HL=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-04-03T21:31:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8b4e71a7-1eae-4f63-b560-c46724cb421a",
      "author": "James McKenney",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWek88oJZ7z_56GX59TDyESEhhOkwwMiIzXNJ1CkGWfZSrohoGP=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very clean, no bugs or signs of rodents seen. Staff knowledgeable and friendly.",
      "date": "2021-08-20T18:36:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello James, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2022-07-10T00:41:59.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7cc5ef9e-7388-46c4-97d7-2c7b6f053259",
      "author": "A Pope (Joe the cable guy)",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUS2zTb8sDzZHXHy51ZvXwwHH-u3nsL9P2-RBhTFU5R2IXMxa7=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I think it would be a good choice for anyone moving, not needing long term as there's no contract",
      "date": "2021-06-06T03:22:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Joe the cable guy, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:41:59.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e5746c6a-5403-4c7d-8f89-2f33a61400a1",
      "author": "Gail Templeton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRuyd6LZZaKmy55weX7p1c_wJ4WHKjbRXmpai9oZxAWFtcv5Ob=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mark loves him some storage spaces!",
      "date": "2021-05-11T08:42:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Gail, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.",
      "replyDate": "2021-07-10T00:41:59.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8499743d-ebe3-4a3d-b942-868b5140436a",
      "author": "Nathan Ocenasek",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpuzBKNQ-3yCRpTvr_HY03yLGwDjMtmwBEOpFt2-MxwcQGGQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-04-19T13:36:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2913696c-79cb-4ba2-bf22-dce97ea3d976",
      "author": "Musicwitch RachaelOneil",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-cgfnLJE-tdIWzcrHi7fRxbW15sNWKjxT9swIH78d5T0ztOWX=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-04-13T21:25:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a774c6ae-7002-4f42-9a4f-c9b3f4e35f16",
      "author": "Thomas Whitlow",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ27eb9FRL-G01DJZoFQkrNL8sJhORHU4HimV9E00MQhChS9ik=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "I had several units for years. Never had much of a problem. A few maintenance issues here and there. Would recommend.",
      "date": "2021-03-22T18:29:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Thomas, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:41:59.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2f378a67-0a89-42e7-8960-11bc944e3e6d",
      "author": "Austin392Hemi (Tony 22g)",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRJiniSa_usUyprtmiaE8q81N3uuU_4jeB84JN1le3iGF2y6xK=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "I have been very pleased with this storage for many years and multiple units. My only complaint is that the night access hours are limited. You can't get in your unit after 9pm. That can be really frustrating.",
      "date": "2021-01-02T12:13:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "719f265b-e212-41b6-9cc1-71966f0105b5",
      "author": "John Purgason",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWD3QmGDgs9bATKM7VMKfHC5_O7rGhW8a32ojakoGS3nq47PEB=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Clean facility, friendly staff, and fair rates. I rented a 5x5 climate controlled unit on the 2nd floor. Signing up and canceling was an easy process. They kept me in the loop with everything through email as well.",
      "date": "2021-01-02T06:03:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello John, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:41:59.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bbacf8f9-d119-4c8b-9864-c676451d1dc0",
      "author": "michael cruz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_AR3CkC1yEjsmNenxP31leE69OdQVcAzhyZoRpV-rpq_qHg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The new site manager Kolbi was great and extremely helpful. She responded back quickly to all of my questions.",
      "date": "2020-12-12T00:01:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Michael, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:41:59.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e45644ff-2ba7-4cbe-a0f3-5cdf8473c378",
      "author": "Lynese Foster",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1jNaNlXG0e63rDb8frcO-NVmx3ZQ2cCEAn_FZsxvrk2t_gQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The new manager Kolbi was very friendly and helpful! She will make sure that you are well taken care of.",
      "date": "2020-12-11T22:41:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Lynese, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:41:59.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "06a99e8b-dbf5-4e44-997f-f15dd059f929",
      "author": "Misty Myers",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwAnkSxk2mxFhR-vhz5iUXgIUxp3XBJ-3z1-KNViPcJ33pD1YF=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Been here for 2+ years and know my \"treasures\" aka junk, lol, are secure! The staff have always been kind and considerate. Highly recommend!!",
      "date": "2020-10-15T23:02:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello M Farrell, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:41:59.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f1a2d60a-79ed-4950-afc7-584e1d0e7997",
      "author": "Lee Troy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXae0NyMYogeu14sQcKW_Hog-UFI5lznOIfZp5ou8_nrW9cTEGp=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2020-10-05T22:03:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c74fb7fb-4173-4fe7-ad6a-d84a7231c5d3",
      "author": "MONICA CHRISTY (LylBit)",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6iK3phMtnHWReqxGGppUEm3u2J65uys0IK18dGHbQ_c0Tz6TXlQ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Employees are great with communicating regarding any issues or questions about units.",
      "date": "2020-08-09T01:01:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Monica, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:41:59.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8178ec88-f629-43b8-8cea-d2a6a90cff39",
      "author": "Diana Green",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN5gGdRaAdXOouWPyixiY93ri4V0hBREUiYuaqF0LK9KZbSw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2020-07-18T23:45:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6bf08fc5-c76c-4954-a73f-212b889f679d",
      "author": "Kimbell Williams",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGyjqdzr_5RD-PjPJ0EgYTgdgDWfQ1i3c6H2qkrWKVBQLO5Q=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Great Place  , Clean , Quiet , Great Service fair prices.",
      "date": "2020-06-03T21:41:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Kimbell, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:41:59.000Z",
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ea442fca-4da7-4005-a2c8-7c1ec7a2e89a",
      "author": "Smiley's Junk Removal & Recycling, LLC. Spencer C",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJCERB3zMLEcBkUfTX_7SaUht8Y2sfWNfG3dhOISRy3PDjNw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2019-11-02T23:03:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1b4e20ab-09a5-4a70-a15e-5f86fa80c14b",
      "author": "Victor Kelly",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1u7Bi9nkYACVnrMofNUMat7eINB-E_ec1WgZjbQPwqoNjx3ciXg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2019-07-18T15:55:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for your 5-star rating, Sherwood! We'd love to know what we did to earn it!",
      "replyDate": "2020-07-10T00:42:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0d155f46-9d03-4eab-bc42-571f3652a953",
      "author": "Donnie Culp",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBYlXHPPGxIEtibIyWiBB739HzW0hTfiYoI5G6ceHWWt8Yeo97=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great management and convenient location. Been doing business with them for several years.",
      "date": "2019-06-15T02:10:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Donnie, for your feedback! We aim to make your storage experience as easy as possible!",
      "replyDate": "2019-07-10T00:42:12.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a2820c6d-f5e6-4458-bc5b-740c5ff107f9",
      "author": "B A Texan 36",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQMZoM6Wnp5A9rammGaPeS7hLQUGvvLSfJSF1v3vXekyDzj08=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mopac Self Storage is both convenient and affordable not to mention clean and the employee is always nice.  Highly recommend .",
      "date": "2019-01-07T12:00:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "badc0457-0b06-4689-988b-a969f21dbcb8",
      "author": "Alix Roy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaBUwU7z6QLUMCJyYdSNemoYB4hrLcIl7aeTHvMLCgedIEuA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Been storing with them for my business for over 3 years now. No issues whatsoever. The facility is always clean, and I have had ZERO issues . No critters, humidity or leak issues.",
      "date": "2018-11-15T03:30:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7c3bd80d-7c1c-4e37-b3dc-0dac5d6f46ab",
      "author": "Talinga McClinton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVE1OHYzYdS-rGsVfXqYs-gWdiB8xeA9WatOsb-xJ2Icf18txc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great prices and very clean and organized!",
      "date": "2018-11-09T19:41:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "de237cc7-517c-4a01-ad3d-3d32dd44ad54",
      "author": "deana knowles",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeqaDCNb8jkZ1-cKNTy10UkkiutO7rMLnSlsQS0TBjCClTV2yH=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-10-25T11:41:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b366c13c-74c6-4151-81d8-80bd7b64f32c",
      "author": "Spencer C",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaG8_rHGB7wvAtjMgSPF0nk622lTvMTBgR_ZS0SpNnqvm6xw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-10-19T21:29:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9d70c7a3-6936-4472-8d9e-904df72c3af6",
      "author": "David Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB0Pii3uMVQL1D5ZeQ6-q6_c_7LWIZACeLC59NHClJhWLrgOfg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "This was the best storage deal around - easy rental - easy checkout - huge (12x30!!!) affordable units. Very convenient location off the main road and unlike the other guys in this part of Austin, you can get massive full size 18-wheeler to most (if not all) of the units. Easy in and out, none of that lame shifting to park, and running to a keypad and running back to your car. Drive up tap in keycode, do your business,  drive out tap your keycode, on your way. The management were very cool and absolutely no hassle. Made this part of my move to Texas so easy. Thanks again!",
      "date": "2018-06-23T03:49:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fcc1d2cc-5fc0-49f9-b1f1-e7a89f0c298e",
      "author": "john hill",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxd8I4vGbxx6gtvpIwQWCAB3li1d8wjuDcz7MY-_MfNPk-ZjqH=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-04-10T12:39:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b7bc00d2-d7c7-4d0b-9b3e-95fcd241d8f0",
      "author": "William Goin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7RswDscmL7LrSc7jRI9YDHiIuMX1CKdZMVlq13G1zQeLWLA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff is friendly.  Well kept, nice looking, secure facility.  It's gated with required passcode to enter AND exit.  Comparably priced to neighboring storage facilities but in a better location, better accessibility (most units are drive-up/in, no large step up curb, and large aisle spacing), and just nicer overall.  I would recommend and use them again.",
      "date": "2018-02-19T17:11:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0fb811f5-b8f4-4727-a89a-2fa97119aedd",
      "author": "B Ryan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEj95IVb7ILdoqfEffUH2VSYzMdfaJsSzE6M8vpIZNY43K6gY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy access location, very clean, reasonable, and my things were kept in a temperature controlled environment for over 8 months - no strange smell, no pests, and easily accessable when I needed them. Highly recommend Mopac Storage",
      "date": "2018-01-22T16:27:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e39c9e28-72fd-4e67-b500-db88563b47cb",
      "author": "Marylou Clark",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDk7UAKLItbeF4WKI_PIR4gp05T8i_zmU-GPnXCmdBQZ2Q-w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2018-01-01T23:51:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b8d0d400-b2d0-44bb-9ec7-f48527a66d2d",
      "author": "Rachel Calabretta",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4eULcUk4eGbQMXI_Pix3PHvg94RR4qAOJqL95BvigacJaB6KA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very clean and secure. Email remi sets and online payment were very convenient. I'd recommend Mopac Self Storage.",
      "date": "2017-12-23T16:37:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "87e0197c-a806-4135-82b9-f5bc12481c3b",
      "author": "Pierre Chaney",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOrckJK0MAKtEcGrXnOhtPMdQu9mhCMHHt0lLayQSZ_TMUwZQI=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great staff, easy to enter and exit facility, camera covered.",
      "date": "2017-11-27T16:28:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6c9430c5-06e1-44ef-80dc-9c2a7161efb5",
      "author": "Jenny Booth",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuQndX2L_LY9U-nUCtDXO582mVrYr9bk56mEpbafkri3AQ6i4E=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I rented a unit here for about 18 months and was exceptionally pleased. The property is clean, well maintained and I always felt safe when I was there. Easy access off Mopac. Friendly staff and reasonable prices, too.",
      "date": "2017-02-02T22:59:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1ca97a30-a470-4b25-a0bb-982d28feb208",
      "author": "Scott Heronimus",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9G8yDJjarla5HM6qVfxjDuvBZPWCcvJQme17R8SJcx0ee=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very convenient and accessible storage.  Competitive price and well maintained.  I'll use them again in the future.",
      "date": "2017-01-28T02:12:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a0087378-b62a-49c6-a2d7-1b01f0b94ad0",
      "author": "David Fuller",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICxYy2Ruj3j5Difp1pcJY5cJUX9O_wYEpXS344foDVWKGqbw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The staff is helpful, the buildings are clean, and the gates always work.",
      "date": "2016-11-28T19:08:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c01e3cca-7e09-4cf8-b6d2-415faab63694",
      "author": "Christie Presley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3ZXyP4QqSOJXE30eerYR4FbBSuiMVHd7UMczoYvoSnqQEgQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff is super friendly and the rates beat other facilities for sure. The storage facility was always well kept and clean. No issues. Easy pay online feature. If we ever need a storage unit again, I will definitely come back here!",
      "date": "2016-10-24T13:00:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c553cb9f-130b-4068-bc7e-78c14160e9fe",
      "author": "David Waugh",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmxllmXatOoUd0h4XdAEhIIYttwaInRPkX-PDYo3t1S51UNn9y=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very black-and-white contract. No hidden fees. The staff here is so, so helpful. I have really appreciated renting space here twice now. I like the local feel a lot. Clean facility, and the gate has always opened with my code, which is important when you have a vehicle full of stuff to unload. The place is reliable, honest, fair, and likely has space open for you to rent. I highly recommend over any corporate storage facility. Bring your own lock.",
      "date": "2016-07-06T03:52:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "97173d81-b1cc-4981-b70c-eb11da2b6e83",
      "author": "Jack Ryckman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyIT4ZwfpgvetOmhWT0kRQhJALpcsTG12-aNE8DAxGxNFFvw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very Convenient. Very well managed.",
      "date": "2016-04-16T16:01:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "33e2c418-3d31-4126-be50-bd1bf74541b2",
      "author": "Annie-Lee Taylor",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaEtdObQjHBMeAnjL3jjo6Nn_tIgjFcmlXmA0YcQbhMGVoBg=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "If you have to keep stuff in storage and live close to this place, I would definitely recommend it. Whenever I call the lady that works there, blanking on her name right now, she is always so sweet!\n\nI have an air conditioned unit and it seems like a reasonable price for the space.\n\nI trust my stuff there and have never had any problems!",
      "date": "2014-06-18T23:35:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    }
  ]
}