{
"summary": {
"average": 4.7,
"total": 276,
"distribution": {
"1": 11,
"2": 4,
"3": 8,
"4": 9,
"5": 244
}
},
"reviews": [
{
"id": "489c918a-7d8b-4673-8a8a-c0b8e21f8fce",
"author": "Tori Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdcVtR4_17YnemQgyExnueak3hpk4bQH8767qdGwys2TAY9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was awesome- very convenient location.",
"date": "2026-06-03T18:56:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear Dan provided awesome service! Thanks for choosing our convenient location Tori.",
"replyDate": "2026-06-10T00:33:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63171a26-fe85-4a48-afdd-19be1d051921",
"author": "ekmpark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkZNPapwnUwEGXZX1kMbfmWJMuxwDFNEV1DDzVvon9pFS4KA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dan, the Office Manager the day I signed up was extremely helpful, friendly, and professional. Excellent place, highly recommend. Thank you!",
"date": "2026-05-21T18:14:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear that Dan provided excellent service! Thank you, ekmpark, for recommending us and sharing your positive experience.",
"replyDate": "2026-06-10T00:33:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e982a735-f695-4153-ab61-512fdbeb4630",
"author": "Bill Croninger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHWxKdc0WvUGdVEpWwnJyUqo-kzDBpgz-dfLqzeYA9wznlIduQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly and knowledgable. A pleasure to work with!",
"date": "2026-05-16T19:07:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your kind words about our friendly and knowledgeable team. We're delighted you enjoyed working with us, Bill!",
"replyDate": "2026-06-10T00:33:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7855aee-63a2-4ac3-b90d-4e6091c93fc1",
"author": "Lianexy Pow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-nH0smKqnaWyHrikGa4x7VjXxP2E22h6eU8_jXhZNGAiLzCzx=s64-c-rp-mo-br100",
"rating": 5,
"text": "I highly recommend this storage facility. Not only for their cleanliness and Efficiency, But because of the amazing staff. Dan Weisman Who was working at the front desk was amazing at making my experience the best. Answered all of my questions, was very accurate and polite, and very fun to talk to. Made my experience one of the best when renting a storage.",
"date": "2026-05-01T21:53:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Lianexy! We're thrilled that Dan provided amazing service. Your recommendation means everything to us.",
"replyDate": "2026-05-10T00:33:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8a10a54e-ebd2-4f95-8077-b290e4db1d5a",
"author": "John Oliver",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQ3MPgKMcbDJiHMT2dSyzNMB29a3iCyfaF98F08--i_MzzB-s=s64-c-rp-mo-br100",
"rating": 5,
"text": "The place is always clean and Dan is always friendly!",
"date": "2026-04-17T13:35:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that you found our facility clean and our staff friendly! Thank you for sharing your experience.",
"replyDate": "2025-07-10T00:33:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3283fdee-4c0b-47fe-8a21-089791a82523",
"author": "Brad Fawcett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1dQaKoKKp52B_hSQU78MLv_CTvDeGT0TaQxXUkCl_XuFVig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, Dan was great to work with!",
"date": "2026-04-13T20:50:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear about your great experience, Brad! Thanks for highlighting Dan's excellent service.",
"replyDate": "2026-05-10T00:33:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61d519f8-fe7f-4784-afbf-25442ef40b09",
"author": "James Pickering",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRdym7hDkS6BWObiI5FBAagMRHNAPp06tZM4FBLfdFL4V9ag=s64-c-rp-mo-br100",
"rating": 4,
"text": "Dan is extremely helpful and knowledgeable. He goes out of his way to help people.",
"date": "2026-04-10T16:36:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear Dan provided such helpful and knowledgeable service. We appreciate your recognition of his dedication, James.",
"replyDate": "2026-05-10T00:33:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af2fb131-96ec-4aa6-996d-c06229c94d5f",
"author": "Cody Quillen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWN_UwQ7nd99VGECa4h7PzibI1e_b50o5yGe8fNNQd08AUN0G6c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was amazing in getting everything set up so quick! Highly recommend this location",
"date": "2026-04-08T21:45:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Cody, for highlighting Dan's quick setup! We're thrilled you recommend our facility and appreciate your positive feedback.",
"replyDate": "2026-04-10T00:33:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "283b44ff-4c23-429f-a845-b4324a141721",
"author": "Thom Mulligan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9Ux_aMz9e3e4MqGFIpvtTxXQwZy2zcfNisqdiHD5BlKHsKXoE=s64-c-rp-mo-br100",
"rating": 5,
"text": "The team at Extra Space Storage in Sanford, Maine were very helpful and the facility is secure and clean. The location is very convenient for me with a variety of unit sizes. When the corporation wanted to raise my rates, the manager worked with me to offset some of that increase.",
"date": "2026-03-30T21:29:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for highlighting our team's helpfulness and secure facility. We're pleased you found our Sanford location convenient with the variety of unit sizes. We're especially glad our manager could work with you on the rate increase. Your feedback means a lot to us, Thom.",
"replyDate": "2026-04-10T00:33:05.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "ea948766-0648-4c8f-b4c2-39528dbb16ac",
"author": "Paul sans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDci7Ss_uO8vo8pE3HLUTZRxfYxCjiRSzXlj4VFyeSS4rdw7Oo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-20T14:08:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Paul. Call us if you have any questions or need assistance with your rental!",
"replyDate": "2026-04-10T00:33:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fcd0abbc-b859-486c-83de-58836a133f5b",
"author": "Elizabeth Potter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbot2T0UsBJGFUVd3hQKD2nyL7QP919P-5Rfnnpl9iMSMxvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful service!",
"date": "2026-03-16T16:31:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear you had a wonderful experience at Extra Space Storage!",
"replyDate": "2026-04-10T00:33:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7bb51b20-2b62-4846-b11c-8758412c52b3",
"author": "Andrew Thyng",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpibbCrCVE_ZhmAalc0q3q08uqiNIBJ581zyMnX5BDtCtW5qFJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was fantastic. Got me a storage unit as soon as I walked in",
"date": "2026-03-16T16:25:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear that Dan provided fantastic service in getting you a storage unit promptly. Thank you for sharing your experience with us.",
"replyDate": "2026-04-10T00:33:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94fc6c0c-fdb8-4688-a343-261242f07e56",
"author": "Chloe Linteau",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVF1nI39SHeTvWmj4mEumSL04CvEw-QWgCRLzKvFN6gDyo2PGpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was very helpful and kind explained everything in great detail when I had questions about the process and how it goes",
"date": "2026-03-07T15:00:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your feedback about Dan! We're thrilled he provided helpful, detailed explanations throughout the process.",
"replyDate": "2026-03-10T00:33:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1aed14b3-bd04-498c-95cd-e53f7aebb2c5",
"author": "Dereck-Shannon Rawski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3nv8049LZPlp2T7BQxrL5WJXNAa3cJQ0lRblGjoRWNvZfXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dave was awesome",
"date": "2026-02-09T21:48:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Dereck. We are glad to hear that Dave was awesome!",
"replyDate": "2026-02-10T00:33:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a3a1d27-f95b-4ae2-9a04-7454e0bbfa35",
"author": "Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUql6QplLxFdFdlaPTmh9-fKh6ljjPaqryNQNtfvRblzr_Ttb-M=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and great communication",
"date": "2026-01-31T17:10:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear that you found our staff friendly and great with communication. Thank you for sharing your experience.",
"replyDate": "2026-02-10T00:33:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f915bc00-88e6-4d08-aba6-6f02ca074a28",
"author": "Stephen Van Fossen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeaDYnqTrd47RDBsmSCriUjDeKfjx57KHIEImvBPku6_H-dQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-14T20:41:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Stephen! If you need any assistance the future feel free to stop by or call us.",
"replyDate": "2026-02-10T00:33:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6be4969b-b0f3-4a72-b518-2dbae233f127",
"author": "Ethan Van Fossen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5WWM0jSttv9peHgot-IXECZdIkE4CC6JkiZCsZhcOI5EAcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was wonderful, extremely helpful!",
"date": "2026-01-14T20:41:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear Dan provided wonderful, helpful service! Thank you for sharing your positive experience with us.",
"replyDate": "2026-02-10T00:33:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d8eaca4-e50e-43d3-8a45-1befafee75ce",
"author": "Steve Van Fossen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINNev0GcPAuPX4mkUbuGrzPEpW4WHWv3y8-VPLF12DEKOyNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was excellent! Dan was awesome!",
"date": "2026-01-14T20:41:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your excellent experience! Dan will be happy to know his awesome service made such a positive impact.",
"replyDate": "2026-02-10T00:33:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8d9be39-d9a9-4d52-ba1a-2479e5e5d28e",
"author": "R-dog",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJN3oCQNrSShkbyyvRHYjPP7Mw_0yZjRvYfOeCBRaQX2wB3sg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dave was always straight forward and, I would recommend to a friend.",
"date": "2026-01-09T20:46:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear Dave provided straightforward service! Thanks for recommending us to friends.",
"replyDate": "2026-01-10T00:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6ca7057-f41e-453a-b48c-7f5896c4964c",
"author": "Troy Beety",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKw8_7Y1RMTkmv1QMo3G9UdTrg1xRrvrla7YLBcCYxsaS5prQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice very easy to get in and out nice guy at the counter great to store my car",
"date": "2025-12-05T17:48:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your feedback about our easy access and helpful team. Great to hear we're perfect for car storage!",
"replyDate": "2025-12-10T00:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ecd48050-4270-4f3a-aa70-6530f71520e8",
"author": "Brianna Haskell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsMfwVHTddrekMcLKrOIJRGGrSNg-0UFzyPttnjB0QMzlpCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "very easy and efficient to use",
"date": "2025-12-01T22:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage! We're thrilled you found our service easy and efficient.",
"replyDate": "2025-12-10T00:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c3ff1bf-6246-43ba-ba96-62f4e9d8c0d7",
"author": "lulubell666666",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD3uQALLW-5tnZvW7PVywxUqKBYd14Gpk59ea8O6Fha9uM00NG1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented at the Sanford storage facility. Dan helped me. He is a very friendly and kind man. He answered all my questions. I am very happy to have found a space for my car so close to home!",
"date": "2025-11-20T10:23:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your positive experience with Dan at our Sanford facility! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-12-10T00:33:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0802560-2df0-4116-9964-ef22ee93384f",
"author": "Ted",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJp5ahjo3Z1iN-75oFhNHmNe82Bm4CltU44qgpET_SkJXaKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, well maintained and management is super helpful and nice!! Personal service directly with the keyholder!! Affordable too!!",
"date": "2025-10-25T17:39:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ted, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or call 888-storage if you need anything.",
"replyDate": "2024-07-10T00:33:42.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b852432d-9f9d-426b-b0f5-1af66fde49b5",
"author": "kevin lariviere",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJL7C2a8FVOaJNhPMJyyD7hBqOrf7PkfuHbrlBAOlDlrikTFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-23T22:38:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Kevin! If you need any assistance the future feel free to stop by or call us.",
"replyDate": "2025-11-10T00:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a12e1621-31e1-4355-bc9d-85d9687f94f5",
"author": "Kevin Martineau",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_MHOCD2ggn-ry4ej-ZoApzkxvVMtV11qtlKcd9VcbbVe5Jw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "On site personal/management- lower rates and my unit was MUCH cleaner than All purpose storage (where I left) in town! After multiple HORRIBLE experiences with All Purpose, Extra Space Storage saved the day! Dan was super helpful/friendly and made the renting/move in process SO easy! My experiences so far with Extra Space Storage have been flawless- so seamless and easy. The way storage rental should be! Definitely give them a call before renting elsewhere, I wish I had moved sooner!!",
"date": "2025-10-21T17:54:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your review! Dan and our team work hard to provide clean units and seamless service. Your move shows our commitment to excellence.",
"replyDate": "2025-11-10T00:33:42.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3d0d962d-0f1e-4d4c-a89a-47cbb4b0af73",
"author": "Spencer Daigle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6RLswLUUFTPeKdcEb4o6HHSyGaBOvE2MXbLmlnY6fWotK2Lc5=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-13T18:05:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Spencer, we are so happy you had a 5-star experience with Extra Space Storage. Thank you for taking the time to leave us such a nice rating. ",
"replyDate": "2025-11-10T00:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "033edece-9a5f-439f-9db4-4608c08dba0c",
"author": "Patty Dochtermann",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUP_-PX4pAtjxTayXxl2A_IyttVmbcasFKyJAS0diC5Mv1hoMqA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience Dan was awesome",
"date": "2025-10-11T20:56:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're thrilled Dan provided such great service. Your positive experience means everything to us.",
"replyDate": "2025-11-10T00:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6501d3a0-fb0b-4a1e-bc07-184c86a31598",
"author": "Marcy Dochtermann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLad7oZa9N8wlf79Emr-GzrVt9zqUFJdDsYbOkWJJqzin0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-10T16:53:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Marcy! We are so happy you had a great experience with Extra Space Storage. ",
"replyDate": "2025-11-10T00:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "04ad7091-ff4d-45c3-8c9e-8c40d364fc54",
"author": "Ethan S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJ_9YYpv8BkYPU2g_yvLtJkBKbl-qbiSjONyDcnBcGkD8XhB7D=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-06T18:52:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Ethan! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-10-10T00:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0a4b351-b429-4797-88c5-329f56142a5e",
"author": "justin smith (12-Volt Geek)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXC72T_i8i2l5Tc-d4TwNKeLyzyEyXKc9Alb2FxVMLmGecx9Z22=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-06T18:52:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating Justin! We are so glad you trust Extra Space Storage with your belongings. If you need any assistance in the future please do not hesitate to reach out.",
"replyDate": "2025-10-10T00:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "38669158-4f16-4422-b631-952bb0f4d5d0",
"author": "Bryan F",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXZci4uvfbcobmHUVtFmuXjuJID21J5TBfAlLSl9WrXXQR6sGnxA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage spot. Good location with easy access. Super clean and roomy units. Plus, Dan was very helpful!",
"date": "2025-09-29T16:38:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We're glad you found our storage spot great and clean. Thank you for the feedback!",
"replyDate": "2025-10-10T00:33:42.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d046ab3f-2d7a-4dda-910d-35f111265bb2",
"author": "Andrew Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUn2DK5tqaPQr1Q_OKwnc_bvJPiw3cp87zHgY4LrsW9sHbVVOKxqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was very great! Went above and beyond helping getting a unit very quickly.",
"date": "2025-08-30T17:07:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear Dan went above and beyond! Thanks for sharing your quick unit experience.",
"replyDate": "2025-09-10T00:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eaa9e92b-b0b5-42fb-95b1-435fbd4c2d8f",
"author": "Eliza Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBk_OOS_HOY5XnabftUi2d1iVQSkpqnyquBOF73z_4jmHdlWL0bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was extremely helpful, great communication and was able to get me all set with my unit! 10/10",
"date": "2025-08-30T17:06:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear Dan provided great communication and helpful service! Thanks for the 10/10 rating, Eliza!",
"replyDate": "2025-09-10T00:33:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4d3ce3f4-5764-4dc6-ad5b-0c0bd218f9fb",
"author": "owen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2wyMFn3Ev2DYkCr_7CdZ3ko37TgaEcZiv2_5kHJ8OdP5vmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and helpful service",
"date": "2025-08-25T16:12:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your feedback about our friendly and helpful service, owen!",
"replyDate": "2025-09-10T00:33:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d2f0b596-f66f-4872-a53a-d951579ddaad",
"author": "Allaire matturro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-7gzoQZbz-7iKY5iLGuUzbxg9O7p4I6kGy6K1b0Dz7EpQsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was great! Such a big help. Definitely recommend using extra space storage",
"date": "2025-08-25T16:06:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear Dan was such a big help! Thanks for recommending Extra Space Storage.",
"replyDate": "2025-09-10T00:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b3d88c3-856a-48dd-83e6-5b13c85a6527",
"author": "Bobby Rutts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpJK9TSik8xEHwpJmw7-53nJhuT-WroVBmubiO32Q7jgtT_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "In the man!",
"date": "2025-08-23T19:25:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your message! Dan will be delighted to read your kind words.",
"replyDate": "2025-09-10T00:33:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fffb066e-9771-40b4-a71c-ef3d0404a86a",
"author": "DYL BILLY",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuBiStMIN_-tYTNaPNTWGl-i4Zkq6n26BMTI3vUYeJ5CqV7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan is awesome! So helpful!!!!!!!",
"date": "2025-08-23T19:25:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback about Dan means so much! We're thrilled he provided such helpful service.",
"replyDate": "2025-09-10T00:34:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9692a120-b064-4652-ad57-c9dd69279ac1",
"author": "Mallory Martel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1apFLRKyRIzogSbXT3TDTLh3ILJEihK561DLesICbdVDcT46-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dan was very helpful with my move in date at Extra Space Storage and I appreciate all his help!",
"date": "2025-08-20T18:53:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear Dan made your move-in smooth! Thanks for appreciating his help with your storage needs.",
"replyDate": "2025-09-10T00:34:08.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ca484723-fb94-4899-95bc-51a87fb990f2",
"author": "george Little",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpVIGK7KnVIFP74hjrhkpgHtTCRUL50XpG5USiQ1h41Vhowg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-16T13:16:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating George! We are so happy you had a great experience with Extra Space Storage. ",
"replyDate": "2025-09-10T00:34:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0f9ed69-37c2-4263-bb8b-feb07a5348ef",
"author": "Darrell Marsh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAm2PAHPkir_UksIiyk4g679uvO_uPxLMMxOSQWW426KKU_OFk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great help",
"date": "2025-08-16T13:15:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! So glad we could help you with your storage needs.",
"replyDate": "2025-09-10T00:34:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c6b3a39-395a-496d-bd53-d765106869f5",
"author": "Abby Cote",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDHbKPN9uHKdTM_SdrhC2T8Dz5exSQtMbUqS7CwsE-NepM7382=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan is the best! Was so nice",
"date": "2025-07-28T20:21:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Dan provided such great service! Thanks for the kind words about our team.",
"replyDate": "2025-08-10T00:34:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a870ba7-967b-4c83-810a-e087f4f16b19",
"author": "Christopher Winters",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVTXsBljRmr_pYOOSIaQrJUR9TqIAeN1epZEVC1xm2Mjf9qg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was funny and service was great!",
"date": "2025-07-28T20:18:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! So glad Dan made your experience great and brought some laughs too!",
"replyDate": "2025-08-10T00:34:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e5ed8908-8627-4fcd-8d85-446ca9a6a7fd",
"author": "Phoenix Senecal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkHm-L7-myefvjrqpuHl4bKp0bv3LPuZajZxVaNz1TPhpZSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-11T21:54:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Phoenix. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2025-08-10T00:34:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "965da2d7-ddbf-445a-861f-0abf1d3e95cd",
"author": "Kaylin Milazzo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_YJl92kHzfMZ3z6QUJNImLVHXPl_voF5M1774-HIdPBElAd0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan and Mark are absolutely fabulous in Sanford!!! Would totally recommend having a conversation with them!!",
"date": "2025-07-10T21:47:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Dan and Mark provided such fabulous service! Thanks for recommending our team.",
"replyDate": "2025-08-10T00:34:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc8f6c2c-b4bd-41f6-89bf-b30a7e0aebb8",
"author": "Jon Lawrence",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQ1_OqKqqouEtv9KfYwZt5Hmn_2vIX3Fxhz-17D8HbqKXpdZQP=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Sanford Extra Space is amazing because Dan is amazing. Give that man a raise!",
"date": "2025-07-05T19:02:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear about your positive experience with Dan at Sanford Extra Space Storage! Thank you for sharing your feedback.",
"replyDate": "2025-07-10T00:34:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4c2a2dc6-31b6-4e01-90c6-c9b6f5bdf7e0",
"author": "Brooklyn Marie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSh-sh-SEtcjnEICWtDIqT1X-LDauRMOxiz9gqktWGfB-9FWJ3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility. Dan was very sweet and helpful",
"date": "2025-07-05T19:01:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Dan was sweet and helpful! Thanks for choosing our storage facility, Brooklyn Marie.",
"replyDate": "2025-07-10T00:34:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fb345b6e-e861-4e48-8a45-f0627b8519e2",
"author": "Tiffany Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6W3e3WE19ka28-58KC0guN81Yf5ccnTIEP0augycZrSdyA2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleased with how friendly and helpful they were. We needed a safe storage quickly and they made it happen. When we needed to down size they worked with me quickly and efficiently to make that happen within my budget. They have done an excellent job and I’ve been very happy with the service! 10 out of 10",
"date": "2025-07-05T17:53:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear you're happy with our friendly, helpful service! Thanks for choosing Extra Space Storage for your storage needs.",
"replyDate": "2025-07-10T00:34:08.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0a03dc29-12a4-4595-9f32-e3650c839bf7",
"author": "Danny Bragg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdsc4XUmolAJMUvre-jryK-GgMylCcVEOrbHPP6drVnWNvWASong=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2025-07-03T22:55:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Danny. Please contact us if you have any questions.",
"replyDate": "2025-07-10T00:34:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81c36420-21a9-4810-b2ed-c2c46e66abaf",
"author": "Amanda Gruette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjGv-OKiSq6_55k7e3nGCTiDzTdfTenpZ73fW-Z2lAyPJnLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!! Melanie in Sanford is great!!",
"date": "2025-05-31T15:07:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great experience and appreciate the kind words about Melanie in Sanford. Thank you for the wonderful feedback!",
"replyDate": "2025-07-10T00:34:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "803fecba-e2f4-4e48-bbb5-cffef557d592",
"author": "Celeste Brockway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIXKCLGFdprI6TdUyB4icd68mluvuQlhGnrnXkt_ThxS457PnH=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very Professional and Friendly\nMade it very easy",
"date": "2025-05-29T18:30:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your professional and friendly experience. Thank you for highlighting how easy we made the process.",
"replyDate": "2025-07-10T00:34:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0bf72265-2f1a-447e-9093-5b5aef9fdc36",
"author": "Katie Trueman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1SvANhiKZaYLxAphMT17zqSOWidV2U6Zav4MpWAK37EFLF0Gb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was excellent, very quick and informative!",
"date": "2025-05-16T21:13:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear that you found our customer service excellent and informative. Thank you for your feedback!",
"replyDate": "2025-07-10T00:34:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9535c537-b605-4c8e-bc9a-92863817f647",
"author": "Brandon Boris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXq0atcXPeeo6FDlIU880iL1QuLAMsiycbOBIKq5PB_-B58Us4i=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was very helpful in getting myself a unit! Will definitely continue coming :)",
"date": "2025-05-12T20:43:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear that Dan was very helpful in getting you a unit at Extra Space Storage! Thank you for reaching out.",
"replyDate": "2025-07-10T00:34:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "257c5be3-6949-48eb-863f-82c55758aa56",
"author": "Stacy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtXFeH9SNgyLByqVoez5wfnAWzbT0UlT8O2GDEPKjJ9lt1HmzZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kind, knowledgeable and easy to deal with. Clean, gated facility.",
"date": "2025-04-30T16:36:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Stacy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you have any questions, let us know at 888-storage.",
"replyDate": "2024-07-10T00:34:08.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "f5c3de06-248e-44af-840f-db6100c6e339",
"author": "Nichole Daigle-Clarke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDATJDzygwGMO8nH9LOGf8QXij1r1tcvNFIHuLQAPKshAS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan has been very helpful with my storage rental. Getting be a great rate and helping me transfer units! It’s clean and bug free!!!",
"date": "2025-04-26T20:51:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience with us, Nichole! We aim to address all feedback promptly.",
"replyDate": "2025-07-10T00:34:08.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6a441c04-bf24-42aa-8250-237aafec2f19",
"author": "Geoffrey Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK40czf2nJ00MApgciGRDddzbDNf4if1RI-hlLTTxWef2dHow=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-02T19:58:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Geoffrey! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call or stop by the facility!",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a03e5b9b-1f99-45be-b785-ae7e7a4be867",
"author": "Lauren Pearson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9s0DzwrEScDLrlSDGFt2PDZn9hRo-rJlKlLjVWr1M0U_q7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was very friendly and super helpful. Made getting a storage unit as easy as could be!",
"date": "2025-04-02T19:55:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! We're excited to hear that Dan was friendly and helpful in assisting you with your storage unit needs. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a0235767-96a8-4ee5-b812-c78e6a630e0b",
"author": "Kristine Wyatt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzPQpDeU976fMkeAt4OHXRfkmh8y3M-mTP7eyrc6seXdw00Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you so much!! Melanie was lovely to work with!!",
"date": "2025-03-29T17:00:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear you had a great experience with Melanie! Thank you for sharing your feedback.",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b76315f-941b-4ebf-aa10-896c729f4470",
"author": "Shawna Kirby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSJ9qFnOlvp2vXj3BSXptMV76cB-nRhlFz5R9_brTJbh8QQh0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melanie is awesome! She as so easy to work with and kind, understanding, and clearly capable of managing a whole lot of things at once like a rock star! Someone give her a raise",
"date": "2025-03-29T16:49:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your feedback. Melanie is indeed a rock star! Thank you for sharing your experience.",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9442298b-d1ec-4688-a489-f21ced91745b",
"author": "Danielle White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXNvOgbGScWOqn0sCdDJ0LAO_9o9P64sBDn1WAxCp8Eid4Xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Courteous and helpful staff!",
"date": "2025-03-29T13:49:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We're elated to hear that our staff was courteous and helpful. Thank you for your feedback.",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "61dc42eb-a047-47d7-8692-4cd91dfd03d5",
"author": "Trent Robertson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWde9-5RXngNphkf1Qm1cTxpSmM15RndksqkE2APyse3WCupKnl=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-15T17:43:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Trent! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76d6eb68-eb6a-44b2-acba-62e912c4d837",
"author": "Sara Robertson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIq6BR-oq74kdiLHoHQ679AUq-ThS0L8sSsV4QQkwMcDu3ALg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super fast and friendly. Easy peasy process.",
"date": "2025-03-15T17:37:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear you had a super fast and friendly experience with us. Thank you immensely.",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [
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],
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},
{
"id": "87e1dec4-113d-4e8b-88fb-03232e4e7290",
"author": "T T44",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtozMf3Ls0iH7mqH51kMGjZQQjODCOtAw49IYt8r11tgXU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-22T17:46:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, T. Your rating means so much to us!",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3b36136-c930-40ff-a849-0ca729541565",
"author": "Annabelle Cappello",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV87CymYvlwbdaf89RcTnrBPfTi0vA9R-GGM0RzdD-XAlpuA1obLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-21T21:32:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Annabelle. Call us if you have any questions or need assistance with your rental!",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "482c8c7f-0ba2-4147-a926-f4a93cae5da1",
"author": "Scott Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnfXvJTL6FWLxanIlB2hwmX2w21lTbunTnfjMLYnlZoGrmyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-20T15:14:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Scott! Don't hesitate to reach out if you need anything!",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6fac3a8a-9c65-4e58-821b-c77db52f4de0",
"author": "Ray Levesque",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9xfHqjfRF0mm8QHn538vn7bJYzgXam57_yNDyVLA4loKh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly & helpful!",
"date": "2025-02-20T15:13:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Extra Space Storage is greatly appreciated! Thank you for your feedback.",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "292b2ca6-507b-4410-8d39-ecc0f5bcbb21",
"author": "pimental industries",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaErz4rORlA7Ucq3a540DDuwCIefqLUmm15QPmKQF4YRGB2w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dan very nice Knowledgeable quick and easy",
"date": "2025-02-14T19:52:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time. We appreciate your positive feedback and are glad to hear about your experience with Dan.",
"replyDate": "2025-07-10T00:34:11.000Z",
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],
"sentiment": "positive"
},
{
"id": "f3b570c9-96d1-4948-acc0-a4273de17395",
"author": "Damien Mohr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQjWbObGL637CRTbDkprvW2OrSq3amohdvhuSkiMa3LIXftqW-cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-08T17:47:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Damien! We are so happy you had a great experience with Extra Space Storage. ",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a395016-3595-4e59-9213-3b1b4814d746",
"author": "Nova Star",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUbTXQc9yN6gdcAzD4UUH7N8s3iY1fKq6607NqpGPazJFFHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice very sweet and informative",
"date": "2025-02-08T17:45:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62c4d82d-3991-4873-bd05-68ceb0361ab9",
"author": "Justin Brennan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGh_RP7Np9XxEnTOEWk9X-52HsU0Exb-q_bTQmWT814UxLYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing desk staff, clean facilities. Would definitely recommend!",
"date": "2025-01-16T18:16:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear about your positive experience at Extra Space Storage. Thank you for recommending us!",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9ebac734-29cf-48aa-8495-420b3ba3266c",
"author": "Pamela Patch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwlIQGWpBz2R2r-8902oEdMmlCC-Tqfn7wMRFvVuX-vMM6Ag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy set up and clear move-in instructions. They are also friendly to deal with.",
"date": "2024-12-27T20:25:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0afdccd1-67fd-41b4-bb91-5b8cb8398224",
"author": "Austin Creswell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPusrsSKZAiaW8pL_Fr8jC-XHahLcoGxNm4tP84p3QQRgp4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-23T17:28:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your rating Austin! We work hard to keep our facility in tip-top shape for our customers. ",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe3c6ddb-6bc8-4df0-879e-98e51945698a",
"author": "Stacy Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyAFofsliXezsayJoNs5tpEpgMmuAH9hi_jD8T7jIX_SCrSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience in the Sanford location. Had questions and Dan was extremely helpful and personable. Would highly recommend!!",
"date": "2024-12-19T17:06:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear about your great experience at our Sanford location. Thank you for taking the time to share your feedback!",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47fd5bc0-5df9-4392-b41a-b5a97502de58",
"author": "Peter Abate",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcrB6ljyKNQRN3pMEmj24aVUyup0b0oJ3RrZdAP6SfcqwfuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-14T15:24:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Peter! Don't hesitate to reach out if you need anything! ",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "58738671-d978-433a-9821-5f19200f7e7e",
"author": "Matthew Barber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzAQCKKAXoIdtZAtjnoOWerdQqmIG4kT3oyw1g60sO_sKKjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very understanding with life happens and are willing to work with you",
"date": "2024-12-12T17:25:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience with us. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:34:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f84f1b6-321b-4c5c-a2de-74b36913cf7e",
"author": "Melysa Haskell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlPjT2irlPLBNqQUSOGkMav1a2aCBegUDiQskb54dVXm_Je8M=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was amazing",
"date": "2024-11-25T15:26:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. Thank you for sharing your experience with Dan at Extra Space Storage.",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fddad8da-3798-4633-8d44-7dcaa1588bee",
"author": "Alicia Flaherty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKN5SQ3tp7WugiqjId-xLxY5KtpLmu2iOdU91RxbCFCNOmGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan made the process super easy! I reserved something online and the storage unit wasn’t big enough for my needs so I told him what I needed and he found me the perfect unit! Very friendly and great customer service! Will definitely recommend to anyone looking for storage!",
"date": "2024-11-25T15:25:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're glad Dan could assist you in finding the perfect storage unit. It's great to hear that you found the process super easy and that Dan was able to accommodate your needs when the initially reserved unit wasn't sufficient. We appreciate your kind words about our friendly service and are thankful for your recommendation to others looking for storage solutions.",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6bdf1787-c0c5-41a8-8a84-ca634534d085",
"author": "Timothy Dayton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9bksAUPC44rnQ9XUgpwuzxY_P9BaEgheSMvuU6CCCkGARZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was amazing!",
"date": "2024-11-25T15:24:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Timothy. We are pleased to hear that Dan was amazing!",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "429a034c-0389-4357-a107-ed37d08a824f",
"author": "Duffy Gold",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBBn4WkyLpLekSXHzcyZDgImwEuEEaxxGk9_A8v3mvE0rWUcv3=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facility is worth every penny. Management is wonderful and accommodating and while I initially plan to be there for six months, it turned out to be 2 1/2 years. My storage unit was always safe, weatherproof and assessable. I highly recommend space Sanford.",
"date": "2024-11-06T15:54:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience at Extra Space Storage in Sanford. Thank you for taking the time to share your feedback.",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "6fc16fbd-c0fe-4a1d-b57c-4987e7fbafa8",
"author": "Jim",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsUy1gLEOJ3rMGFZt0aqSf_pS_UhCgQDRMghkjvrkfiZXs_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and secure building. Feels very safe. Dan and Lisa very helpful and friendly.",
"date": "2024-11-02T20:25:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that you found our building clean and secure. Dan and Lisa are always here to help!",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "240062d4-f45b-44b3-84b6-39776ae3e033",
"author": "Brenden Curley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVji4UztvPJvNFkL-GQ-qL_z6NE05X6LOCF34q7z3cSpvNRXWY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dan was fantastic! By far the best experience getting a unit! Stole my business from a competitor because how awesome it was!",
"date": "2024-10-23T19:55:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear that Dan provided you with a fantastic experience! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f477aa2e-4c7c-4a8f-b660-d64ecb0b2e1d",
"author": "Anna Bragdon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDVajnfzavBQ7KJ0e7K_VmPemWZJvAXpFu4dJmhPo8L1eVyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and nice!",
"date": "2024-10-18T17:46:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're privileged to have been very helpful and nice!",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "e2e3c561-86ae-4919-a006-07c637654cb2",
"author": "Nathan Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSDRwU5BOXT0_u3I7nahFbaF4uJ8FltOKxabbDje9uZFbx4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was very friendly, kind and flexible with helping me find the right storage space that fits my needs. Highly recommend if your looking for a nice place to store something for the winter!",
"date": "2024-10-07T19:14:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nathan, thank you for recommending us. We're glad Dan was very friendly, kind, and flexible. Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2023-07-10T00:34:33.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "b009f79e-ded0-4c91-802c-e8e42d68f63f",
"author": "Logan Cusack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvvTN8a5556T3nFX_2rHTPOmoSoWm9JP-ZZv5sbbegW4oE-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-21T16:16:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Logan! If you need any assistance the future feel free to stop by or call us.",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b2225361-1ddb-48b6-8ef8-78800010da09",
"author": "ALFA WOLF",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHGytIsnvZcgwX9TI4jsFkHyhC1W4QGW2TBvxO105kOV_33tS0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good and Nice people",
"date": "2024-09-07T16:11:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear that you had a good experience with our team at Extra Space Storage. Thank you for your kind words, ALFA WOLF.",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e6e68e45-277a-4d20-aee9-d6b8ccf3358f",
"author": "Josh Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIixYqv2gFzWJGp0JdD_S6uJAdvwntaZ5W1ACBhCpISKN9hng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-04T18:09:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Josh! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2287cb51-8ce6-4c7d-ab29-ceb586eea2ef",
"author": "LouAnn Tovey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeoQpFXr4xg2eKFiWw1gfqTdlzTnquYY2e39ZWMDBibxe6qMtI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-26T18:02:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Louann! We're so glad we were able to meet your storage needs. ",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "177d0af1-f629-4a5f-a1ae-29f51e646416",
"author": "Lauren ONeill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIk1c4vmip_4vWVCrHU5Zzwh0tcuFmLTgoJw5UyEn9sZGe6XQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-03T20:34:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Lauren! Please give us a call if you need further assistance with your storage needs.",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c37d6e42-68e7-492c-88f1-fd791a38b077",
"author": "Matt Connelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjRyjU49N-p1sKDC-PrXoh_L25na8D-ogakydxqXSSVTZSqr9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Welcoming!",
"date": "2024-08-03T20:30:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're privileged to have provided a welcoming experience for you, Matt Connelly. Thank you for your feedback!",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "faddbdde-c66b-4bb7-9bd2-a59731006121",
"author": "Dawn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrzV-jTLWdbSA0frJDO6zYMa1StumciqjidJ1SchYkUic9bg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Brandy and Dan were awesome and super helpful with all my questions. Thank you for making it easy!",
"date": "2024-07-18T18:27:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're glad Brandy and Dan were able to assist you with all your questions. If you ever need anything else, don't hesitate to reach out to us at (207) 618-5179.",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "1d534d07-651e-4a94-b0ae-208aa9e81420",
"author": "Collin Dominguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURZOBBwImkZdKT16GrGhnnjlGz0MbBnLQ8Xs9ZOBLcYpKPWUkW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility, super friendly and helpful staff!",
"date": "2024-07-16T14:48:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! Thank you for recognizing our clean facility and friendly staff. We strive to provide the best storage experience for our customers.",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "de768d9f-5410-4972-adf3-081347d6927c",
"author": "Paul McCarthy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFvJR1WLcrNGShcy-1GjlADTZBVK_fHC63PvtXY7IZDWc1Dg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dan was Great throughout the whole process. He was knowledgeable., patient, helpful, accurate and an asset to the company",
"date": "2024-07-15T23:43:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Paul! We pride ourselves on having a friendly, accommodating staff and are so happy Dan was able to assist you! Please call us at 888-storage whenever you need us.",
"replyDate": "2024-07-10T00:34:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0cc4577d-efbc-4d40-bb1d-07d5aea253cb",
"author": "Ken Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsgvmnvgmJq5W0bo0yBhIie4uz_3L-9bl6hSUMHF2k4wW-Eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast, easy, clean, and friendly service",
"date": "2024-07-15T23:18:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience is greatly appreciated. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2b9d6338-e6a2-42c1-9d70-8333d7b33d61",
"author": "chris dehetre",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzA_KghYpZ8j7ETXLishz8wfpfvtOuDUKk-Y5BAYvzq8p-CZpk=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Nice place not sure why they charge extra for 24hr access and if you don’t pick it online when you rent you can’t add it after. Had to rent 2nd unit to access my things. Could you explain why it does not state on your web site if not picked at time off purchase it can’t be added later. Gate codes all new cameras and forced insurance but limited access. I get out of work at 11 pm but couldn’t access til 6am unless I paid full price for 2 nd unit.",
"date": "2024-07-13T21:30:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is invaluable to us. We apologize for any inconvenience you experienced with our 24hr access policy. We will take your comments into consideration for future improvements. Thank you for bringing this to our attention.",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "afb5ed5c-99b8-4588-82ee-1e37d27a0cce",
"author": "Michael Junkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJL1Wb5hZ2t4pXBcVEVJYTd3-dj1kuUjAqJCRheVMejSTa8_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer Service and great friendly service.",
"date": "2024-07-12T16:23:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Michael! We're committed to providing excellent customer service.\r
",
"replyDate": "2025-07-10T00:34:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cd0d8dd4-9161-4456-9666-a608d7ee90bc",
"author": "Jayme Page",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQkIO0Wp3x0ON5lus-NgSqdDrCu4MwBGUKCVUCLZ-exiWqHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan the manager is very attentive, and is willing to go the extra mile for the tenants and the property.",
"date": "2024-06-27T15:55:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for recognizing Dan's dedication to our tenants and property. We strive to provide exceptional service at Extra Space Storage.",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f54092a9-ca11-40a4-9223-2884458864d0",
"author": "Frank Blackington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhdFuXqyBN4FTQVIQBKjAP9fiFo1ijFZ_oSXj1t75HJglEDQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-06-24T21:45:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Frank. Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22a5abde-31f5-4eeb-9405-06bcb50ba273",
"author": "Nathan Giles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3BFx4kse7WCC7Jbq3mUVPWMZ58lKwhqzeLJDerFCACIuA7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy online rental.",
"date": "2024-06-24T18:12:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that you found our online rental process easy, Nathan. Thank you for choosing Extra Space Storage!",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a6d4c15a-0206-4e33-9774-5654643fd720",
"author": "Maxwell Pelton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4dC9Z7K6KtXZZ31qRCO1l0MjdQvvhwpQMB_9iwiAMTKLF=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-24T17:39:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Maxwell! We are grateful for customers like you. ",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "916abb90-88f9-4fbc-bc18-afbe69da7451",
"author": "john aleo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEvgOj_TovgONgQodmjRCfqRFDTcZafeC0Fn94g1BCZoO6Ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan and Payson really helped me when it came to finding a storage space immediately. Appreciate it guys. Highly recommend.",
"date": "2024-06-20T19:48:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, John. We're glad Dan and Payson were able to assist you promptly. We appreciate your recommendation.",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "f9ef2eb3-b2b3-4cd5-95ef-0391bfde078b",
"author": "Jack Foley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcAwHaYV7ZmSLQtwM8O8T1ggGYc7UO6119_5vSTpeYamhcjoz9=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-20T19:26:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Jack! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69a76866-0d92-4b70-8bba-0342523a7d1a",
"author": "Brandon Grullon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRrQJCDL83W1QxcIdPZogShj7d9zGZVt2p48w4N2-AqbNq1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-20T19:26:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brandon, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0ea94a5d-5cc4-4349-86eb-bed4b1ea1f74",
"author": "KAITLYN LAVERRIERE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXO-5-mCoL882yXn_c1cgNK68CusXMHxzCNayEmoGgGGVLpgneB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was a great help with my first time picking out a storage unit and giving me all the info I needed.",
"date": "2024-06-15T15:27:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback! We're glad Dan was able to assist you with choosing the right storage unit. If you have any more questions, feel free to give us a call at (207) 618-5179.",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3ba94c3-813a-4562-b292-2d4421799ef1",
"author": "dREAMZ OT",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINEGX2Nty5ZlVKwsaBKycI3EjFY5easXJAkWuU6gkof4SzXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "awesome service! nice people",
"date": "2024-06-06T18:02:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the kind words! We're excited to hear that you had an awesome experience with our team in Sanford!",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "583e7a9f-ab6e-4bc5-a997-f6c1137101f3",
"author": "Lucky Lovato",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgxNEk5YAYO5alwSSpfX_PknOUNY_2AgtmcKgr5sEqm0mR9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-03T13:59:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Lucky! Don't hesitate to reach out if you need anything! ",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9d8d5c4-57cd-4a7d-8f9d-1f7ba57e14ea",
"author": "Jeffery Harriman (Chief Engineer)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgz4CxeH10vqw0FA73IKxSYa-uk3vJeXOxcFidB-sPHIi_PIA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-05-29T12:30:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Jeffery! We are so happy you had a great experience. If you ever need anything feel free to call us at (207) 618-5179.",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "363a3145-c561-4959-87a6-a47cd97c11e2",
"author": "Louis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIynqVxrjBXNXl2fVZmCfibwQM6h19VNIuR5jxmjXZKxIm3ZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Answered all questions 👍",
"date": "2024-05-20T15:39:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We're glad we could help answer all your questions. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a173f292-69d1-47d8-829d-06ce80d82634",
"author": "Steven Carlock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWOtrmnPVSvDYN9rXH70_J99ap-duAksE2x6T4doSRjf-oOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-10T19:52:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a 5-star rating, Steven! We are grateful to have customers like you. Please let our team know if you need any assistance or have any questions.",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d03dc236-bd9b-4998-a0f0-fbc9f10864d2",
"author": "Jill B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIe7re6hDJPJUMV2TPh30wcJP8CV7YSEyX5X5n2ZJ0Uqm4G=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-06T19:30:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Jill! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "84ac5346-28df-4d07-99c0-ee0270642619",
"author": "Christina Brusso",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZhdRjY0R7Rua4Qwh8O4f49qWbgtC9lIxgU3PtNXTl3pqbjdMG=s64-c-rp-mo-br100",
"rating": 5,
"text": "My husband and I needed a storage unit and Daniel was extremely informative, knowledgable, and helpful. He guided us on what we needed and has been a pleasure to run in to since.\n\n-Larry and Laurie Muse",
"date": "2024-03-28T20:09:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Christina! We pride ourselves on having a friendly, accommodating staff and are so happy Daniel was able to assist you! If you have any questions, let us know at 888-storage.",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "01ce90bc-b8fc-4d86-923c-7c1e46f84273",
"author": "Kerri Hults",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDQOGenV1IWq0HjmZcaXestq-Zp62M5aPbVqY9N0OLXlAAnoCj2Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-03-19T21:16:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Kerri! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4ad7c59-4ed0-4793-8242-00be9398b562",
"author": "Lm Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTn39Q_EP69pTdbZpsR_ek5SlABVZrQf7BWZ71ANplh69ZhAo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandy thankyou so much for your help !! You ROCK.",
"date": "2024-03-11T18:58:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We agree that Brandy is fantastic! Thanks for leaving a note to let them know you appreciate them, Lm! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c0f88fe-afcb-4a59-95b2-f27fb721e333",
"author": "Kristen Plante",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbDemeupSQyOh07bagp-2QeQHChq1J3Ptnj7aN0AQgpCdJZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-08T16:45:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Kristen! Please give us a call at 888-storage if you need further assistance with your storage needs.",
"replyDate": "2022-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8bb07b60-c6c6-4940-848f-a9cc08998b10",
"author": "Sky Lipert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEUufsneu0Zeuzy0871rJzVz56CDUvCFygjx9fJHUtq0u13SM4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-07T16:26:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Sky! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us at (207) 618-5179 if you ever need anything. ",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "684c7407-a401-4cc6-8a2f-c6b256966cbb",
"author": "Stacie Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ51TFMZR3pVOFF2-fizczBYwd54uNsXWqFFfB-aZvJRKyZ7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-21T16:06:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Stacie! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2024-07-10T00:34:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "45248c6f-3f79-41b1-ba1b-bf14235e6d0c",
"author": "Shirley Martel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJglThCreGEgEapRELb0cZi4OTTXLP629ttR_RKh6RJ2CBrTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Got the storage unit size I required. Plus a senior discount to boot. Thanks for the service.",
"date": "2024-02-05T18:24:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, Shirley. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.
",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bfde62f9-8616-4493-9567-a3324e98a965",
"author": "Ryan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWezav9Z4DFDv-DUkoaqQbcv4Ae4k8rQ9zgFlx_iJ-8tFw1YgYG=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service and a charming reception with much order for better convenience",
"date": "2024-01-31T00:10:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Ryan! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We are available at 888-storage whenever you need us!",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3dd99f9b-35b3-42f2-9aa1-1157e1134fc9",
"author": "Rob Provencher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHCkXdEJBRks7bNE17Y2LeYbMcyYK9bgVtA-aSxNc_79r7eQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place",
"date": "2023-12-01T17:25:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rob, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (207) 618-5179 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4df140cd-cbed-4c86-b779-d0ff6591019c",
"author": "Stacy Cote",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuKI8mNgKolRxrApIk20dU8d_6djzFD2tsvnKf1QPasKQhQwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy renting. Clean unit, great hours.",
"date": "2023-11-24T20:58:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Stacy! We're glad to hear that your renting experience with Extra Space Storage was super easy and that you found our unit clean. We strive to provide great hours for our customer's convenience. Our team is here to make sure you have a great experience while storing with us. Let us know if we can do anything else for you by emailing us at customerservice@extraspace.com. ",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "a7d05204-bf6c-4cef-a0e8-1a7913ec3d71",
"author": "Rachael Losee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPvi1-X90EfxlIpv0sqXpV587CBArxjmqM1_3e077namN-WOpp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy online setup, super friendly staff, nice clean unit and facility",
"date": "2023-11-16T18:57:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Rachael! We're happy we were able to provide a smooth rental experience. If you ever need any help with your rental, come by the office or call us at 888-storage. ",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f64c75e9-99ee-4ae4-aaf0-a9979d80f1e4",
"author": "Mandy Sumner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGsMZ3qAkDbsFoAN3P648bLeNI5zX_0T2f6wgeXU8agiF41ML7=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was very friendly and helpful when I called to ask what they had available and prices. Prices were reasonable. I would recommend.",
"date": "2023-11-14T21:51:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Mandy! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (207) 618-5179 if you need anything.\r",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8eea8f89-d0f8-41d3-a08b-34072fef9458",
"author": "Tony Madden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2J3N-kY9v0Mwg25fRNeBbzyEPbAecYamd3K9NAADX7EsJ5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-13T20:07:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tony. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "96b18ce8-d35f-4e4f-9512-875460672a2f",
"author": "ROXY Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0yfju8gUeUEsac1Amnk5_YWL4BjmdLRIRFkOVDOOn7S8K0QwTBg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Units are clean and well kept",
"date": "2023-11-07T22:13:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Roxy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2392382d-83d0-446b-837b-5289474275dc",
"author": "David Moran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYUoWi_IQ02xGD5pFJEK2afo3MEYFlpstGRIB4c2YHRGt7Eqo=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was a great experience. They are friendly and very welcoming. They answered my questions and made the process very easy. I have always had a great experience with them.",
"date": "2023-10-13T22:43:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, David! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!\r
",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "203b67d4-d6bd-4056-b1f5-569ed99edd40",
"author": "Chris Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-XZsowdJXEPwECgnavOfaYusRQONcwMauQoBr5ohKTPc-TQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "!! Manager is great !! Very Helpful. Nice secure facility and wow on the affordable prices. Would and will be highly recommending this facility......",
"date": "2023-10-01T03:15:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Chris. Please email us at customerservice@extraspace.com if you need anything! ",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "07dd362e-a665-4301-9968-233e1135b83a",
"author": "Michael Parsont",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvluSyJFfbnhXyKyP0k2oVwftrgEpziCZJuwdiqM1mv2mYUnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was well taken care of establishing what I need and process was made easy to set it up",
"date": "2023-09-30T11:03:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Michael! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!\r
",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff500655-4bd7-4a6b-9cc5-69c039373575",
"author": "Brittney Berry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsodCxqaqn7Pwan_RmlaFELNXK5YsLvEHwi0p4hozk0qONhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was easy and convenient!",
"date": "2023-09-29T20:30:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brittney, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (207) 618-5179 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ff19cdf-a151-4c4f-9b86-fcc081750377",
"author": "Clyde Meredith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQBckDy85hQ_H_XaQMvcA5CCVSGq0gwnTy3EPxnvfU6waP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Don, the gentleman who made my experience with your company so excellent is a great asset to your company and also stated, a raise would be much appreciated! Thanks again, C.Meredith",
"date": "2023-09-28T21:44:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Clyde! We pride ourselves on having a friendly, accommodating staff and are so happy Don was able to assist you! If you have any questions, let us know at 888-storage.",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "16a670dc-ba59-435f-adc9-aa0437f57dd5",
"author": "Simon M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVB7iRXSdcHIVJ58fm3Kp1UmGG-vc3OU7vsUj0X8L1NmvaDJnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic and friendly service. Also was really worried that after 20 years my outdoor unit could have been a water and temperature damaged mess but it was not. So very impressed with the quality of the units. Thank you again for keeping my stuff safe all these years!",
"date": "2023-09-24T03:41:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your long-term patronage, Simon! We work hard to meet the expectations of our customers, and we're happy to hear we could keep your belongings safe for the last 20 years. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else.",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a2c08c1c-e069-4c7a-a9c6-5edc05b39599",
"author": "Kristin Kehler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr3lHWw28h8-0cvwJ0tTsSQQgi3jMAVwvLJ0tcuDn8Y8ot0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean place, good units, fair prices. The manager was very helpful. I would recommend this facility to all!",
"date": "2023-09-23T21:42:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Kristin. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "23136787-8b74-4d33-a6c2-29aaf328728a",
"author": "Fnoise Fnoise",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4EKaJjHLFT_ermJ-uhCAB6AM5Q5AvN2aNzBg-2AReroi9maY_=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-09-01T17:40:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Fnoise, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "23abb3ba-1149-4ad0-a195-e68d0f951fe6",
"author": "Jennifer Roberts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmol1sfzR9g6MSv0yZDpJSV48p4zrv7oVwvoRpoA7x_pllbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Warren, Dan and Kristen have been exceptionally helpful, kind and resourceful.",
"date": "2023-08-25T12:02:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Jennifer! We work hard to meet the expectations of our customers, and we're happy to hear Warren, Dan and Kristen hit the mark for you! Don't hesitate to stop by the office or contact us at (207) 618-5179 if you need anything.",
"replyDate": "2023-07-10T00:34:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aa51a3e4-9985-4139-95ec-0c9dc7eaa1fa",
"author": "Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmwudSGYvZhJsxc7DPcL5Qqeie1MxqfPYCHx93cYqkjZoRfx1s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristen was pleasant and helpful.its nice to see there are some good sill out there she's a keeper",
"date": "2023-08-21T19:13:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Kelly. We're glad Kristen has been pleasant and helpful! Our team is here to serve you, so give us a call at (207) 618-5179 if you need any future assistance.
",
"replyDate": "2024-07-10T00:34:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4abdfee1-3ef8-403e-b038-653b46bc499f",
"author": "sl44er",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6fP-S1Xai_UbCxPYCO7s0fJG-BFtLIjy-v-IfqmUNqGCt_kA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-08T00:04:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sl44er. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2024-07-10T00:35:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5df44ccd-b588-4434-b05b-f73fc5a6c913",
"author": "Jessica Jacobsen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW_a-dIIQ6E5DMdz3oKyhVotmHWimK290NaaOhIHEi2SeL2uu4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-24T17:42:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jessica! We're so glad we were able to meet your storage needs. ",
"replyDate": "2024-07-10T00:35:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ca455388-3ea6-4937-9e57-d9f5c69ef273",
"author": "John Meunier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuIOKGdvCpSeHmh_-dHJHlsGV_H0PR3OmHPzfZORIkvr8xp54=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristen at Extra Space Storage in Sanford, Maine was very friendly and helpful to me and took the time to understand my needs and concerns. Thank you Kristen for an exceptional customer experience.\nJohn",
"date": "2023-07-21T17:43:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Kristen. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:35:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d5ceeceb-e255-4970-b7e7-a2f2eeeddba7",
"author": "Megan Roy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6OQZ_QM5o6Nx9-BVTRRyWDkKxW0IbFLbFx0ctnqksrxz3RAG-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly, good price, easy to get going!",
"date": "2023-07-13T10:59:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Megan. We're glad our team was friendly to work with! Our team is here to serve you, so give us a call at (207) 618-5179 if you need any future assistance.
",
"replyDate": "2024-07-10T00:35:05.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "fced4ea9-2e53-4c03-84d8-0cd7050856c0",
"author": "Lori Gendrolis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkpJ3yK_K__SQihHK5k3feJWCwc6E8gbVSgU-IYG6mrHnujWrs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-12T18:22:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Lori! We are grateful for customers like you. ",
"replyDate": "2024-07-10T00:35:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f7ca88a-d454-44de-a453-deeaa1d24aa2",
"author": "Michael Lombard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjjYhfMvOq0nyYnCWXg4ma92nWjdfpd5lfd6yekqRD9Nls604_4A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff, great service, and reasonable rates. I'd recommend them to anyone.",
"date": "2023-07-12T17:04:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Michael! We love to hear that our customers are happy with Extra Space Storage. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2024-07-10T00:35:05.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "820d8dd5-3b4e-4d69-a6e2-3928b7c65088",
"author": "Rafael Hendrix",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIntbDIkyj4ITrG5q5XM0YXqQB9zijaLFSSfEaiXOrttc3I1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome",
"date": "2023-07-05T00:04:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rafael!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (207) 618-5179 or stop by the facility! ",
"replyDate": "2023-07-10T00:35:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79ea6d9c-e830-45b7-9a11-2cc12597a671",
"author": "Thadeaus Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGVLKADcuzkaW45Wt8nIhbAh1rZip6tiHw-C5O3Hl--olpbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-28T18:56:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Thadeaus! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:35:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9bad21b6-39f9-4a8e-93aa-280369c11596",
"author": "Manda P-T",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgKzYefQq9b4eUyUyeJ668TLgA4YYgvSmOksnAPMyoL9BNI3pR=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kristen provided great service. It was quick and easy to get a unit and very helpful with any questions I had.",
"date": "2023-06-23T14:44:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Amanda. We're glad Kristen was a great help! Our team is here to serve you, so give us a call at (207) 618-5179 if you need any future assistance.
",
"replyDate": "2023-07-10T00:35:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f7356536-36b2-4a25-adaf-dc560f3e484f",
"author": "sayelicalypso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaJMqljt1ZRS2ATvximZ_zqXJWtwgno--AP6bGX3h3KSO7Sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-22T21:18:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your rating Sayelicalypso! We work hard to keep our facility in tip-top shape for our customers. ",
"replyDate": "2023-07-10T00:35:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b14488cc-8ff4-4d6c-89c9-11eff4f8254d",
"author": "Tammy Mcgrath",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWG7geTu-WMvIZkXPgBoPZVQSbWvxBe7OcKwXWcTTE2roX3etTgBA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-06-17T16:55:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Tammy! We're happy we could meet your self-storage needs.",
"replyDate": "2023-07-10T00:35:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5fbdd7c6-e2b6-4f3e-bd64-76f4f64c9fd3",
"author": "Annette Compagna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0MqQzF-Aq9DNLdqRtWpwLw1WbytAognv2jCzi3-yCbFzbsd0Xmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service ! Very helpful management!",
"date": "2023-06-14T16:59:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Annette!Thank you so much for the positive review. It's great to hear our team was able to provide you with the customer service you deserve! If you ever need anything don't hesitate to give us a call at (207) 618-5179 or stop by the facility! ",
"replyDate": "2023-07-10T00:35:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9a8d8a33-fcf1-4b61-8d85-d4786cea7110",
"author": "Jennifer Tufts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdmP0Wjrth1y9-CFdA0JfOMfz1aBz0eHl1lTCRP4lU0RFN_srXWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was extremely helpful and very nice. He made the process easy. Great experience.",
"date": "2023-06-13T02:11:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jennifer, thank you for your review. We're glad Dan was extremely helpful, very nice, and made the process easy. We are thrilled to hear your experience was great. Feel free to stop by the office if you need anything! ",
"replyDate": "2023-07-10T00:35:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3b51022b-5904-47ba-873a-7c8530b1d81f",
"author": "R Q",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnU6Da4rTz7cjcxqD_7aKUC7I8AxbDeMuooYKtyqc7TftC1mB5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy to set up online, get your gate code texted to you, and you are all set. Clean unit, brand new lock. Very happy. Would definitely be a repeat customer in the future.",
"date": "2023-06-11T21:45:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Roninmysoul! We're happy we were able to provide a smooth rental experience. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:35:05.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a8ca269c-708c-4a2b-8083-94c7f67bf156",
"author": "Gerald Love",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMAydm7JaxpW__ah7VTCEA-mnnejj8GCs69MQ6tRKmRkkVxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-10T16:15:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Gerald! If you need any assistance the future feel free to stop by or call us at (207) 618-5179. ",
"replyDate": "2023-07-10T00:35:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea826432-3d21-43f1-88b5-6b9e1ddef214",
"author": "james leslie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWokob-VThweTiFjxJ7YTvBElpxY0z0DggrM9BGL2esUsLW4_G98w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have a business and I am always watching other businesses and how they treat their clients. Mainly because I learn from others.\nSome I learn what not-to-do. Some Ivwant my business to be just like theirs. That is Extra Space Storage in Sanford. Dan and Warren taught me how best to treat my clients. Thank you two for being so outstsnding in customer service.",
"date": "2023-06-08T16:27:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, James! It's wonderful to hear you had a positive experience with us and that Dan and Warren were great to work with. We want you to know that we are here to assist you with any further storage needs! Give us a call at (207) 618-5179 if anything comes up!",
"replyDate": "2023-07-10T00:35:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19dc5323-b7f3-49bf-93a7-7db2a743a7ab",
"author": "Hilary Winn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDouL6EwAXjMXP56N6Wnb9focMlXwmdCwiB565DLYDKT8zww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was excellent and made the process so easy! Thank you so much!",
"date": "2023-05-31T15:54:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Hilary! We work hard to meet the expectations of our customers, and we're happy to hear Dan hit the mark for you! Don't hesitate to stop by the office or contact us at (207) 618-5179 if you need anything.",
"replyDate": "2023-07-10T00:35:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76757e01-a411-4ecc-90be-60a0ffd82df0",
"author": "Abigail C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLR2MsteCEQru7qCy9C8jFJivK7bKpUyMTQhRYjcPNQUEad2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Definitely the easiest rental place, you can fill it all out online and they email you the code and you can go right to your unit and get the key and start moving stuff in.",
"date": "2023-05-28T20:10:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Abigail! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Let us know if you have questions at 888-storage.",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "6530de4c-6933-442d-a77a-5bb82afc26a8",
"author": "Matt Moberg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxUchC7HoJ6VdXBDxoLDaJDakciUWfFY8sqRKtOaVJthnsiFntaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "So far so good",
"date": "2023-05-27T21:00:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Matt!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (207) 618-5179 or stop by the facility! ",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a5254d9f-c96e-4eda-9479-b613af6618d4",
"author": "Gary Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL__8NCaiqQTi-uuTITNoJuZbJAabp4JUxeEl1KFeFHvLxxeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome to deal with.Dan made process of getting unit so easy .Thanks to Dan",
"date": "2023-05-11T18:11:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Gary. We're glad Dan provided you with an easy rental process! Our team is here to serve you, so give us a call at (207) 618-5179 if you need any future assistance.
",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f5e46e04-b215-47b8-b0c6-f3ba051b5c1e",
"author": "rachel stevens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL23HwchOfqsffvJris0VbC9XEEBPb7PHkacUx0Pf6H2-ORmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always a great experience.",
"date": "2023-05-10T21:07:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rachel, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (207) 618-5179 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a67837a-c8e5-46e0-b1ae-6e8cd59f43e3",
"author": "Barbie Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqCbaTsfKS70zfVn4bBVGoUqnCYjHh4irwMCG0Oj1QivU5pVuZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service is outstanding. The most helpful people I have ever met.",
"date": "2023-05-09T22:08:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Barbie, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (207) 618-5179 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d2cbfbff-b263-4364-b135-b242ab7b5626",
"author": "jonjeffr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxtCxZvIr275ZbhmchxxNSK2c2k7l-mKwq-NWEJvN1kQ_Olg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service at this location. Will definitely be back.",
"date": "2023-05-09T19:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jonjeffr!Thank you so much for the positive review. It's great to hear our team was able to provide you with the customer service you deserve! If you ever need anything don't hesitate to give us a call at (207) 618-5179 or stop by the facility! ",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff6d74ac-a847-4a5c-9fa6-29cfc029792d",
"author": "Hailee Gerrish",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnTA6Az41SHs7O9cvpOpPYNSTfO1OPzRCn2yqwMhdM1A1N5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-09T00:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Hailee! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "75cfdaa9-150c-496a-aa9b-2324e0de9162",
"author": "A.J Barrow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzPguiK1i6XJTNNvmwHpPbSQ5mGwL-P4O9zl1tHtEpb-P3b33c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was very knowledgeable and very understanding with my needs for my new unit. If ur in a tough spot or just lookin for temporary storage, Dan and his assistant at extra space is the place to go. 👍",
"date": "2023-05-06T14:01:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, A.j! We pride ourselves on having an understanding, knowledgeable staff and are so happy Dan was able to assist you! Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "be603668-90b8-4dd5-9bc1-419be82efc49",
"author": "Cher Simon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgiT08t_-ZzTP1zRUsV2EW4SaCx7J3dqGbZhv93y0LG7x3oOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'd recommend Extra Space Storage to everyone.. Safety\nis key with me storing my belongings,, they have a security gate that can only be accessed with a code,, all units are surveilled by camera which is a peace of mind. Dan @ the Sanford, Maine office is very helpful, polite, and very understanding if you can't make your payment on time..",
"date": "2023-05-01T23:02:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cher, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dan! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "41ddc3d3-48a4-46a3-bf75-284f3a0b8fc1",
"author": "Kyle Coelho-Herron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgmpunMf-GN5jLEmEgMBWgVzQ93u2zp-9C7M20lAxGziVORPk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good communication. Nice place to store stuff until we moved.",
"date": "2023-05-01T11:06:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience, Kyle. We're committed to being your go-to stop for all your local storage needs! Feel free to stop by the office if you need anything! ",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b47617c4-28e2-4adf-8e1f-86e9afb0ea1c",
"author": "Cheryl Keaton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-s5l38qIW1_vARoy9blW4sIZvQNC6mtK5buKKgh_txUpcxwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been in this storage facility just over 3 years now. Thow I can't say anything good on the previous owner's I can say it is easy and convenient to work with Dan at the unit. He has always been extremely helpful and understanding!",
"date": "2023-04-29T23:03:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cheryl, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dan! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b24bcdf-9214-4d0a-ac87-8f68ca4c2365",
"author": "Sonya Amlaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGSx20_8S61BesBCH_5R5KAv-RB3bZ49EOp5R8Kx0PPAHzK9Ak=s64-c-rp-mo-br100",
"rating": 5,
"text": "So far, so good. Dan was very helpful in going over the fees, the layout of the facility as well as exploring different possible storage options.",
"date": "2023-04-27T14:43:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Sonya. We're glad Dan could help! Our team is here to serve you, so give us a call at (207) 618-5179 if you need any future assistance.
",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1d588031-a4cf-4627-a550-e6b83036d164",
"author": "Judy Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLChIhOQnFvGmiC7Zlx_9kMe2m1k-J5fe1n5P7zNPliC8zVDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "It’s been great!!",
"date": "2023-04-17T19:26:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Judy. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be6d8118-80c9-4a2c-a725-7edc5c4df32d",
"author": "Jessica Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW1EAzHcnyaQXQIRgxVmGK1fExBU4TQZUIIOB0tuTL_qnHSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-17T10:18:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jessica, thank you for your positive rating! Please stop by our office or call us at (207) 618-5179 if you have any questions.",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c5ade4ae-c65c-4d91-9d64-a32a3552a4c4",
"author": "Austin Sanderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDa0_VHvP5IyyXeh2deh9XaT9E8uHeydL_OROO4Mq_X5XYhC82WQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great location and staff!!",
"date": "2023-04-15T20:38:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Austin!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (207) 618-5179 or stop by the facility! ",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0346b81-8a32-4192-9a11-80bc2209a2d0",
"author": "G. D.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0Z44XvTIKJhSq8PkAIdVyoFFkGzdxgH68pqy8c0d_tsatCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional customer service! High grade facility. Great location. Best deal in Sanford!",
"date": "2023-04-15T20:24:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Gary! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (207) 618-5179 if you need anything.",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "fe45a32c-afd3-4acc-8015-8e1854c5b71e",
"author": "Kyle Ricker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfIKRZn-Cg2qLDUkcnKvnYxR6PaA8odpC8ovhGXU0QbfCKVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-13T15:11:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Kyle! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "515192f1-8676-4681-bcaf-205b2d04b110",
"author": "Bill Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfUbf78UHZboSbo3XfQUs67ZuGbc1VhpVa4IasLoue1hsWUuM=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2023-03-26T14:51:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Bill. Please contact us at (207) 618-5179 if you have any questions.",
"replyDate": "2023-07-10T00:35:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fbfe60a3-32e8-4a67-9dad-01c230386720",
"author": "P Burchyns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBoG_tdqUMSiyiahWLcD4ya_bztmOWs6Bn9jkwl881D5Cmww=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-11T00:28:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi P, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39c28b65-769e-4cb8-9799-5e486ed867b4",
"author": "Anita Reed",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuOXd9OSihMdJGJj-qg9CZeN0pnb5aLNZoIrwZTulkKvyF=s64-c-rp-mo-br100",
"rating": 5,
"text": "I don’t remember when we originally started but it has been quite awhile. The staff has been very helpful and attentive of their duties of checking on storages. My husband and I had 2 units. I just closed one. A few years back I was notified that one of the units had the lock on but the slide wasn’t pushed in so it was actually not secured. Therefore anyone could have accessed the unit. We were very grateful for the staff service alerting us.",
"date": "2023-02-27T22:38:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Anita! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "375c10cb-d021-431e-b2e4-5084c4e24ceb",
"author": "Paula Bisson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX3oVCie8qB7iteXMgJQjGyXD8rv5ZDSdSS6e-ufRA1KF2=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you need a rental unit, this is the place to go. They have multiple sizes and the units are super clean. The rental process was so easy. Did everything on line and they also have easy pay, so you don't have to worry about forgetting a payment. AAAA++++",
"date": "2023-02-21T14:50:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Paula! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2d355960-0b49-405f-9298-958af5e894ee",
"author": "Michael Michaud",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVIsSnEZ_oZn64tuqNNk2Erl4rfkf0xVlWbk59W2XEFV7Y-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-21T08:35:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Michael! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e54c828-f600-48d0-8462-1089701181c8",
"author": "LucysLoveBus",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIjao_e2OfrYKJazf4PveqBcz0TYImhFxBjGc711d6W5QRk4Xf=s64-c-rp-mo-br100",
"rating": 5,
"text": "We are a nonprofit that stores our VW bus at Extra Space Storage in Sanford. When our monthly rate went up by $40 they worked with us to negotiate a lower rate. Much appreciated!",
"date": "2023-02-09T16:27:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad you had a positive experience with us, and that we could resolve your concerns regarding the rental rate! Our team really appreciates your feedback, LucysLoveBus. Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "8187342d-2a58-4cfa-ac3a-4e50ed619c77",
"author": "richard “Rich” collette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwnDdZY4EKsdD77IYC8qdMpis0bMUy0z_DzUZ6GsVw0qZy8xc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people to deal with.",
"date": "2023-02-08T23:31:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Richard. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ce2fcad9-c89e-49e7-ad3f-2457c0e7addc",
"author": "melissa d",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuZ8rSnw4oCon_JutsZXELC1D3PltSlTP1agPhXzHzTh0Ovg=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2023-02-08T20:37:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Melissa, thanks for leaving a rating! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8c7afa7-ce94-4667-8fbc-22c55ee4d75f",
"author": "Melissa Riley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-_2iiDp4shqaToej9MJ6YsbR9ap1vcPeMZHekPKAOsqX6Fx7o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good place never had a problem at all keep up the good work",
"date": "2023-01-31T18:39:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Melissa! We're happy to read that you've had a positive experience. Reach out if you need anything, please.",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9971dea9-8c7b-451c-90cc-aeaf4e01ca12",
"author": "Russell Mann",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbPvLw8dn-v7R0G6ZvZciVe9CaHr5pg8-2GiEx1Bob5uBp0CHi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super pleasant staff, clean efficient and super friendly",
"date": "2023-01-24T21:10:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Russell, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and pleasant, friendly staff, so we do our best to make sure we are able to provide that! As always stop by the office or call us at 888-storage if you need anything. ",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c92b5db4-cfec-40cd-af24-86de22f8bc14",
"author": "Christopher Buccitti",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoFarFHP-U5DgfBMdDNaWxSusPzeoo0Fz9p3CzH5HT0I_OCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "A nice facility that’s well-maintained, easy to access and conveniently located in town. They honored the web rate we found and we are very pleased to start this professional relationship!",
"date": "2023-01-23T17:18:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Christopher! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Let us know if you have questions at customerservice@extraspace.com.",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "d627fe57-08f4-49b2-a426-4f64acb60182",
"author": "David Dupuis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqyNVErYs7EWoKLx39NAV0Ch8uNDSNXAsHH5JZZEWdYOXfqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-21T21:21:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, David! Don't hesitate to reach out to us at (207) 618-5179 if you ever need any assistance. ",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8112837-1ffe-4ce0-9ec2-6825680229a2",
"author": "Ashlynn Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuEPV3ShUzG_shFdd2NNrkKZerYLUcISGrEmoVZcWHG64NLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was awesome and very helpful.",
"date": "2023-01-21T18:43:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Ashlynn. We're glad Dan has been awesome and helpful! Our team is here to serve you, so give us a call at (207) 618-5179 if you need any future assistance.
",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a67912e9-7346-4efd-a92b-1f043daad850",
"author": "Tracy Magner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGLtVHtgMGocUgvc3as8FWxJC5BY7UbiDb0J56PeskhoSfKg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The website was helpful and easy to navigate, I did everything online and it was a simple and smooth process. Dan in the office was also super nice and friendly. The place is clean and accessible, pretty much all you need a storage space to be.",
"date": "2023-01-16T17:44:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tracy. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dan. Email us at customerservice@extraspace.com if you need anything!",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ce04fdaa-9e79-455c-950f-5f4a5b09cace",
"author": "S W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzRnSkM7LaZ653rE423I8ZCfd2vXuvhfP7Pvz5pDecPZyYkCA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have had nothing but an all around great experience with this company.\nStarted at the Berwick location and the manager there was more than happy to help with any questions and friendly during every encounter. Even moving from the Berwick location to the Sanford location was a breeze. The staff at the Sanford location have been just as great as Berwick. Even when I used a dumpster I wasn't supposed to by mistake and went in to ask if it was ok the employee was very kind in explaining to me that wasn't for customer use.\nwhen the rates went up and I was a bit confused as to why the manager there was more than happy to explain the differences from seasonal rates to me, help get my rate lowered and credited my account for this past months payment.\nI have never experienced customer service to this level and will be sticking with this company. Thank you all so much for making this experience an Easy one !",
"date": "2023-01-07T16:25:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi S, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (207) 618-5179 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9e57c0c4-a143-4dbe-bfb2-28303e8173f4",
"author": "Lance Gallant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGA8tj3KSHoMrfJ4Hzu6Zl6AQaWTLmTMVb7rGbnCBBB-zFA2k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Needed some storage for my business and rented here in the past. Customer service is excellent. Everyone is always helpful and friendly. Highly recommend!",
"date": "2022-12-29T21:48:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Lance! We're so happy to hear we have your recommendation! We're here to help at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "168e30c8-4e34-4405-8db6-63143f1d23ac",
"author": "Tiffany Cantrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHRX1hmLiPZ_nJIRmc-U9cUibG_B6qp-gyZQq6dCj2CZgnKwc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-26T16:29:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tiffany, thank you for your positive rating! Please stop by our office or call us at (207) 618-5179 if you have any questions.",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e581c00-cd1c-4b4d-9677-5ee1fff20391",
"author": "R W 222",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjTH7EAT45fjHNhIcfFBqQYJ-gMthTkK_9Oie4eRUhN9SWskU=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-12-13T00:00:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Ronald! We're happy to hear you had a great experience.",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dac9c342-f5dd-4a55-a2e6-099af2e424a5",
"author": "Daniel Auger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8gzLuMFVBckV2qElPyV5ods8y-Y20S6sPQfbOL6AQOV7EgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Needed to upgrade to a bigger size unit. Staff was very friendly and helpful. I got a bigger unit new that had may options that he explained and the transaction was really fast.",
"date": "2022-12-05T19:51:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Daniel! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! As always, we are here to help at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d57844f-aec2-46a4-8d96-a6aa45170b1c",
"author": "Cynthia Paleologos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4pYY1_s33zx6m_eroIWPvlfSpHHnyKFi3TUZZbi8_D3QxLev2=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-03T19:31:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Cynthia! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb2eb17a-feef-4f2f-89a9-116bb0f7e638",
"author": "Ashley Green",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXDcZbcScfos7OsFzbJpdb7c9T3qWRYn5YmiOcrOdQmoesKqY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-22T21:29:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ashley. Thank you for leaving us a rating! Your feedback means a lot to us! ",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e6af8f90-c483-4399-8b7c-9350b0b6ad6c",
"author": "Chelsea Hicks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoJX3pkfS-2Ek6wsjZypUOTYU3Fc0zTRGr_cCUCp_AKpMpyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was awesome and worked with me in a time of need. Very friendly and patient. Highly recommend these guys!",
"date": "2022-11-15T15:43:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Chelsea. Thank you for the review. We're so glad Dan could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fbf62c15-0494-4e49-af5f-e2eed3300fc8",
"author": "Deirdre Dailey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0AGUIhgwP5R2BlFoGLQP-jel8plA1chLRsO8gw54H503wiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a wonderful experience staff was professional as well as friendly!",
"date": "2022-09-26T00:49:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Deirdre. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "97df9082-715d-427f-a015-ead051078a75",
"author": "Kent Corey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7Qtcj8Zb_4sVYfVFpDdgrOiv6_MjIFtv4ClhETkX-22f6Lw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have had a great experience with this facility. The indoor unit I am renting has been great and the staff has been very helpful and attentive.",
"date": "2022-09-24T20:04:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Kent! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Feel free to call us at 888-storage if you need anything.",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50d46636-2d42-4abb-8fa1-04440465f36f",
"author": "Nick Silva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIt6JBA0xcUD-KpwcGMLBmxnpyNbNT7ujQvZEGo6dccgcFNwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-23T15:00:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Nick. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a193a96-f577-4982-a325-b1af3ee73e95",
"author": "Noah Gallop",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3LrdihbYljsgYAXNQnDcQC92co7UFFBIkhj3lJk9I3UeypQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-23T14:52:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Noah. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c93da1b1-e803-4a41-b001-e04cf037143a",
"author": "ROBBY DOBSON",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCYdDNH6THrXJZGrvpZy0AtJPCyvjWKWoBxTk7nQ96c5vW5g=s64-c-rp-mo-br100",
"rating": 4,
"text": "Had good experiences no issues whatsoever getting in and settled, only issue I had was I bought the smallest unit or just about, and my price went up about 30 bucks to almost 150 dollars, it was pricey but nonetheless a solid experience for my first storage unit",
"date": "2022-09-14T21:44:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Robby, thanks so much for your review! We are thrilled to hear your experience was good. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. We'd like to see how we can help. Can you give us a call at 888-storage?",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2c7ed8a9-41ad-4d88-bf63-cf06e8a6b365",
"author": "Dylan Noone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5DPhA44UAOJfn0n8hc9ujAN7maul5SyLuX8q4G22bpG4t9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-13T19:22:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your rating Dylan! We work hard to keep our facility in tip-top shape for our customers.",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d17aed2-9b7e-4a1a-8911-3d4a4689e331",
"author": "patrick wormel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9ZU4GeVGW0JRO1cID-IGMWSkd5FSl0CQy4jfvfUlXu5gM2CQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great initial customer experience. Dan was very personable and willing to provide advise on best practices for storing. Kristen was honest about the best size unit and the cost associated with that.",
"date": "2022-09-07T17:39:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Patrick. It's great to hear Dan and Kristen were able to provide you with great customer service! Our team is here to serve you, so give us a call at (207) 618-5179 if you need any future assistance.",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f489f9ff-fb10-4354-a260-2a8369b11959",
"author": "Ann Thayer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJA7Ki9NfqC0VCxyCSENO-mOhbjQ29UR0zYAznB0dIU_T-zjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!!!",
"date": "2022-09-02T21:16:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ann!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (207) 618-5179 or stop by the facility!",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d3020cc-0617-46fe-9924-e11f5f1e3bcd",
"author": "Rebecca M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYjY4FzrW_80aO5w2JaNS77xyZEOhuMvDhiKK-zUaLH0Jr_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristen at the front desk was so kind and super helpful! Best storage unit experience I've ever had!\n5 stars!!\n🌟 🌟 ⭐ 🌟 ⭐",
"date": "2022-09-02T13:50:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Rebecca. We're glad Kristen was super kind and helpful! Our team is here to serve you, so give us a call at (207) 618-5179 if you need any future assistance.",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0656a486-52b4-4ec8-98be-9ae6c43efc3c",
"author": "Greg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpG_wM388VSijeQ54UkcgvVJ0XoY4LJFlFgJwm5ja1wZ556A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just rented a 10x15 unit in about 1/2 hour! This included viewing the unit, applying the lock once agreed on renting and filling out the paperwork.\nCouldn’t be more happy with Kristen’s easy going, very accommodating, professionalism. Would highly recommend. Thank you!!!",
"date": "2022-08-31T17:55:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Greg! We pride ourselves on having a friendly, accommodating staff and are so happy Kristen was able to assist you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "30ee9c00-27f1-4ecb-bd46-fed676488a9a",
"author": "Carol Bunnell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRGMBieM60XOK1DfAIEnsh-wmYdICacH0g0ENiWNJTMWSAj-tG=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-11T18:52:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Carol! We're so glad we were able to meet your storage needs.",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6123d581-b79d-44ad-8b2f-c87fcbcc1cb6",
"author": "Daniel Durgin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoGkVh4Nvx8gTCUoOIb5F96Eufec6veB5RK-umGBUmZ3UPMgND=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleased with the help and service that I received on getting my unit thank you",
"date": "2022-08-09T20:44:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Daniel. We're glad our team was helpful and able to provide you with great customer service! Our team is here to serve you, so give us a call at (207) 618-5179 if you need any future assistance.",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "254eeed1-7557-4411-b9a6-b087b65f8600",
"author": "Alby Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcMd76wu0YqRx67H-kcD-RkhR33y-pkraDuZgFqBU6L_JsA3yv=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-08T18:35:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mcalby, thank you for your positive rating! Please stop by our office or call us at (207) 618-5179 if you have any questions.",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b019a596-f0ce-4b64-b33e-8a5a49d5993e",
"author": "Matt aucoin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7RvgZF7-R_cAman3DBAe--8AS8pdZ8p6XogqNyu2tkeO3taQb=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-05T09:47:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Matt, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d31c93b1-f372-4df8-8da2-dd4470d0f6cc",
"author": "Felicia Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvOBBxFsy-4Pwn-XtwGD6R6CQKfJRMK9YEDNwH9ijPFGC0hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-30T23:13:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Felicia. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2023-07-10T00:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01558555-b4eb-4257-9c4d-72cb6391fe64",
"author": "Julissa Dailey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfBxQtKv4C2EgtH6lVu8aiwsh8LLGkiyN2t6XnN9-KzjPxOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-30T17:04:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Julissa. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b702212-e6a4-4ba8-bc30-a65a8f633545",
"author": "Kelly Mcleod",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQYJ2POP9RXSTGDgGsgAIJ8p3jjK-ZTEuzrvNcu92Vii0nQQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I've had a rental unit since my mother passed away Jan 1, 2018. Everyone in the office at the location the unit is, is more than nice to me. Extremely helpful, we were just discussing my options to either empty the unit or at least down grade. I recommend Extra space storage to anyone needing space for their items. I'm impressed how they maintain the property especially in the winter.",
"date": "2022-07-29T17:57:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kelly, thank you for your review. We're glad our team was able to help! We prioritize providing well-maintained facilities and are so glad to hear your experience reflects that. Thanks for recommending Extra Space Storage! As always, give us a call at 888-storage if you need anything.",
"replyDate": "2023-07-10T00:35:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "516cdee4-c31f-4789-b22d-09966e4861bc",
"author": "Lacey Guzman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLT6x8Uw8NG6iTtCU2D7QUojfQyuNULj3cK5VoLJ8Grnqk_yQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service!",
"date": "2022-07-25T22:10:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Lacey! We're committed to providing excellent customer service. Let us know if we can do anything else to help at 888-storage.",
"replyDate": "2023-07-10T00:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a4b4728-102a-4af0-9347-3d0845184ce4",
"author": "Cody Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0bkXPYEoPJMeQV9vY6Hr3QvPHIkK8M7510aL-MxJZBcVp9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m the mail carrier for this facility. Great ownership, very friendly and helpful staff!",
"date": "2022-07-21T17:36:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Cody. We are thrilled you had a great experience with Extra Space Storage. Let us know if we can do anything else to help at 888-storage.",
"replyDate": "2023-07-10T00:35:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "29189c1a-3727-41b1-a404-4e3020957d31",
"author": "Pam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJUOcQegIDTk-E_FES6jYy2s9siUCD1TSU_4xuSeDqfhBg8S__vQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Accommodating, clean, fairly priced, well attended. Staff is wonderful and easy to work with. Just do it! They are the best.",
"date": "2022-07-11T15:08:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Pam, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.",
"replyDate": "2023-07-10T00:35:48.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "670ad644-9864-4d1a-a291-a79ba7df57c3",
"author": "The Waterboro Trash Guy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJMVH4Z5FNLzfTt8BBcH8Nh8w-25XTaNdnoVsbxf5O1bLnntBX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly staff. A pleasure doing business with. Thank you",
"date": "2022-07-07T17:06:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, The Waterboro Trash ! Thanks for the positive review, it means a lot to our team. Please call (207) 618-5179 if you have any questions about your rental.",
"replyDate": "2022-07-10T00:35:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "57083857-5578-41be-a10b-1028c8619c1a",
"author": "Mickey Stults",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1gaeXV8N1rkcRsFwP0-wG9j2Rec3InE2G3LtAAdBdhGOUoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and very friendly",
"date": "2022-07-06T14:57:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mickey, thank you for your review. We're glad our team was very helpful and very friendly. Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2022-07-10T00:35:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d68e479-3fde-4a8a-84bb-129d4947e162",
"author": "mikal curran",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYV8uc28nQ5zk3Y1mefKc5Auv6YWZ6WuMq0Rgs25fvuw16zA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Quick and easy to rent a space",
"date": "2022-07-06T14:03:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Mikal! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!",
"replyDate": "2022-07-10T00:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9f6417ba-41d3-40d1-982d-6e152b02ad29",
"author": "Cyndi Wills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjJPT5t-Mi7gF82uBv7iuNugj3kX7S87Zz3wSSzg17DVeIcSI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristen and Dan were so helpful and friendly!! The space is spotless and the set up allows for easy access to the storage units! Great service all around, And I highly recommend this location!",
"date": "2022-06-14T23:07:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Cyndi! We're glad Kristen and Dan were so helpful and friendly. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (207) 618-5179 if you need anything.",
"replyDate": "2022-07-10T00:35:48.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "8a99e68e-4ef3-4d23-9d2f-f1e1148a6611",
"author": "Brian Bourque",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI42BwIirGTHHL_S69dmjv0eAVsa5QiCNxsDMw8_nphboBNcg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So far everything has been great!! Was able to get it right away, clean, and staff is very friendly! Have already told friends if they need one use you!",
"date": "2022-06-13T19:18:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brian, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.",
"replyDate": "2022-07-10T00:35:48.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3793eecd-5e86-41e2-8978-f562dc98f110",
"author": "James Hutchins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIHXKmpPqwEaMzEESiKE5hAKAAXn_XzxU28q-dZpg8WXAZjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-13T18:13:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, James! Thank you for being an Extra Space Storage customer.",
"replyDate": "2022-07-10T00:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9a8bf79-c509-4a39-83d6-db05cfc20d0c",
"author": "Nat Freeman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtEeEdl7VIkyGM4C9_xS9PLooQXe8P85T2ouovDAgZhoiiS5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-03T14:52:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Nat! We are here for you if you need anything.",
"replyDate": "2022-07-10T00:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "84d560d7-4744-4a08-b87c-27f2e01f7336",
"author": "Jimmy B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhR5cgahemloldyZwPhnQp6N1htkE_AeOU6LPvsP0_Wgk0iB0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-23T19:25:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Jimmy! Please let us know if there's anything else we can do to assist you with your storage needs.",
"replyDate": "2022-07-10T00:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "940acef2-10b4-43ca-a774-3af24ad39cbd",
"author": "Jesse Martell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlqZ02Cu6vudjJqs0y9NthKwuD2yqVRcdjDsNPu-6I6-MKug=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-04-21T21:43:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Jesse! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "86ed94ad-ac20-40cf-a4a5-fa7e17b18275",
"author": "alisea gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFBEF6FVh5yB6YofRuPz156oVnFMQrX5_UHIbWcL4qIaaQVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-20T18:54:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alisea. We're glad we were able to assist you with your storage needs.",
"replyDate": "2022-07-10T00:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "596e6441-46bc-458e-8060-e1892471b9e2",
"author": "Joe Chaput",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQuXeYBFP9WlApE_9-4fb6WkUhSGTRX8NJ13AAqlRu-rWQJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thegirl",
"date": "2022-04-20T18:30:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to leave us a review, Joe! We are so glad we could meet your storage needs. Please let us know if we can be of further assistance at 888-storage!",
"replyDate": "2022-07-10T00:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28abfad4-5696-4700-93e5-7cd9f9676d71",
"author": "Sara D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKE9qMVRInV6Rx2B_DRaqiQmo-a-mws-kfTSmKc8mxZu03PYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-20T15:11:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Sara! We're so glad we were able to meet your storage needs.",
"replyDate": "2022-07-10T00:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4e772d5-a800-43fe-ab30-8629b04e8b32",
"author": "Kelvin Colahan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjEB7j_71nRn-WIo_je9bcR_b3x4vSfD3H2fO3eCOU85Cvsgc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-16T21:13:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kelvin, thank you for your positive rating! Please stop by our office or call us at (207) 618-5179 if you have any questions.",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "af3f054e-e5c9-41da-b124-4efce117b10e",
"author": "joseph palleschi-woodman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf4kyypU58lHm_KEY-RRRqSXhMU-nTTSDLx6FB_Ka4A28VBw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I talked to a young lady named Kristen .At you Sanford maine location,she was very professional and help us find what we where looking for to fit our needs .Thank you Kristen",
"date": "2022-04-16T14:00:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to leave us a review, Joseph! We are so glad Kristen could meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "735cb0e0-597f-46ca-b996-4ffbac32916c",
"author": "Mary Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrJ7LVv6lIAICYUmgoc6WrlH3ea2KXyVFHktmLwk8pB-MDLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-09T13:34:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a positive rating, Mary! Your feedback means a lot to our team.",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c6bf40c-d92f-4321-b678-f91d1f52ad14",
"author": "Lanell Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrunGbChLVpuN6q8zJ7V7WpJrFZrR0nZHfJpWF4LvuXn_7zol7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly and very helpful customer service.",
"date": "2022-04-03T14:17:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lanell!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (207) 618-5179 or stop by the facility!",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c47874e-5033-416d-91f7-be4c7a686af0",
"author": "pamela provencal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXf4AZwTMAHJDcwuzJgwlW9syAP2O2DqSvtBlig0WYLfXQPaPxV=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-01T21:53:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Pamela! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ccca621-2365-4091-b02b-1d9f3a0d9b59",
"author": "Stephanie Pugh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6T3KiIIEsWKZAe9doMBSaWgqWrkEv6TvlEorLoqz15zO3_Mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-30T23:14:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Stephanie. Your rating means so much to us!",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e33c109-dd4b-4e90-a425-133204fdd989",
"author": "Wayne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjh0EvIUbD5QQuGkk_KBFqV_rTGF12gCOoNz6h2ZzBuagStw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had the pleasure of working with Kristen and Dan they were very well organized made my experience very easy for me and was very helpful with any questions that I may have had I will definitely do business with them again thank you both",
"date": "2022-03-02T20:34:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Wayne! We're so happy to hear Kristen and Dan were able to make your rental process easy! Give us a call at (207) 618-5179 if you need any future assistance.",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "699d7dcc-fb6f-44a9-a527-b02b3a6897d3",
"author": "devin everrtt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyIx6darT1vBirfJdWETCw-PCesX2QJ832lHjPRIdkAQCu_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super nice easy to get to my storage until really happy with the size an price as well as its indoors for a reasonable price",
"date": "2022-02-24T18:35:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Devin! We're happy we were able to provide a smooth rental experience. Please give us a call at 888-storage if you need further assistance with your storage needs.",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "727dc509-e0eb-4726-a63b-b78b657a059e",
"author": "Mario Marte",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDtFclFtMcV2t2C4clcalU1bPMXttxr0V5J8ok-xTqQNItEZA4PQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice and clean Storage facility, the prices are great, And the customer service was great very friendly and professional:)",
"date": "2022-01-18T23:04:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the awesome review, Mario. We strive to be the best storage solution for you by providing you with units that are clean and fairly priced as well as a professional and friendly team. Thank you for such kind words! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cb528681-2be0-4e9a-a629-02111cf1a563",
"author": "Mack K",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZ8Wh0dHW-nSmH_TRJeg_btzuVs3kFQGvfrTMNmMjyAGQnw2u5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean facility, no hassle, easily accessible. Great employees, Dan from the Sanford ME location helped me fix an issue I had with a unit in a matter of minutes! I do recommend.",
"date": "2022-01-03T17:04:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Mack! We're so happy to hear Dan was able to make your rental process hassle-free! Give us a call at (207) 618-5179 if you need any future assistance.",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "22c9186c-cfd3-4bf7-a719-48f21baf5998",
"author": "Tina Dugan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI62Q5CNV_KB6DP3ngUlpI1PF_2IRpTZAQkiwkTAAUS0tg2Qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would definitely do business again with Extra space storage . They where very nice and helpful\nThank you",
"date": "2021-12-30T00:25:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Tina, Thank you for the 5-star review of our Sanford location. We're so happy you had a great experience with Extra Space Storage.",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "86f12675-ac03-4f1e-8ac4-11f22dcc94f4",
"author": "Camille Clifford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNRQF6SbtYnKmPBrmdPJmtn0PXn5SNnGvofeyUl08YeRUsPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and knowledgeable staff with what I needed! Thank you!",
"date": "2021-12-22T20:41:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Camille, thank you for your review. We're glad our team was very helpful and knowledgeable. Give us a call at 888-STORAGE if there is anything, we can do to assist you.",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b28ff2cb-c909-4950-b982-6a1286050097",
"author": "Bree Velez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInu6rwwDM729y2bHByRcTXVuxLHk4qpW85Xmv2RI5_IafN1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service, super friendly and make the process easy and understandable.",
"date": "2021-11-20T23:15:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Bree! We're committed to providing excellent customer service. Call us at 888-storage if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "278916fa-a678-451a-901f-1d4dd84e5391",
"author": "Destiny Tarbox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyKTCGXZsuTDd-yZ4PIym-xj8hvdg7taaYSF1Y0qvNNnI6Og=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-11-19T19:40:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Destiny. We're grateful to have you as a customer.",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0c76392-1964-4a17-bbe9-e145d37c717b",
"author": "Geo Caraman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaY6wpMQHCtQPCXPan52cCoUAoq43ZpDn1qQB8RmHoPOSsLcKf=s64-c-rp-mo-br100",
"rating": 5,
"text": "The location is great and I am very happy with our unit in the climate control part of the building. The Extra Space Storage Team is simply amazing, very friendly and helpful.",
"date": "2021-11-10T17:40:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for renting with us in Extra Space Storage, Geo! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. We're glad our team was very friendly and helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a9833a28-fc26-4d57-ace0-024065850a47",
"author": "Patricia Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdn73IsxSW-7ZllhL4FE0cbL_Lh7HZTxf40zKfXFngGm36lA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called for some general information. Dan was very friendly and helpful. He was very knowledgeable with prices, unit sizes, and the renting process.",
"date": "2021-10-30T16:41:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Patricia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dan! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "aa2fda24-ee1e-47d2-b9f3-9beb966c6a91",
"author": "Chelsea Hicks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIww_uN1kowARbJ-YPYwwYjFFcMthwk_P7_PgpKiAv-5AoQ9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I stopped in for a quote on a unit! The storage were very clean and the employees were very sweet and answered any questions I had.",
"date": "2021-10-30T13:53:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chelsea, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:35:49.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "90e13df4-e6ae-4b44-9568-6582d7be2114",
"author": "Kelly Lynch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQ4RmzjSoJeLxdo-vlBVqMLiSON33_CKeOs4IS7e7FhM-UPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been having a great experience with Extra Space Storage throughout our home sale and move. We have two units in Sanford and Dan has been great to work with.\nThe units are clean, dry and secure.",
"date": "2021-10-29T16:49:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Kelly! Stop by our office or give us a call at (207) 618-5179 if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "97889553-bfa7-40fc-9a7b-0c17cbfdaaf1",
"author": "Michael Cave",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIb90mVZ1B2tgB6oJSXXO7bUwvQa5CecJo-R0vE0Bx8CDIA1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was very helpful with renting a 10x10 unit in the climate control area. He was able to answer all my questions in a friendly and courteous manor. Thanks",
"date": "2021-10-27T19:30:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Michael. We're glad Dan was able to help! Our team is here to serve you, so give us a call at (207) 618-5179 if you need any future assistance.",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0b711d22-0a24-4a64-a58a-ce9c57c32383",
"author": "Jean Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBGlv9FhNP24f8e5Je9fvBLbBLkqdB3_h7QeCzw0EyoulqdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-22T19:48:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jean! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6a6fd42-be41-4de1-bcca-5d0b13868184",
"author": "Ron Cloutier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjh1MYTATuEUxqgAyaDID1PO1ChzNaCtV-_6pl_DD11UpnHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-22T18:42:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Ron! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4bf65a95-02a9-45ad-a30e-8746dc3f25be",
"author": "Janice Landry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLK3r-yIe9Itjmvn9GQB5lgnFHQ--Cky0nPo8stGHyTQK-1og=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and the rates are very reasonable.",
"date": "2021-10-22T16:35:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate the review, Janice. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5f90de59-118e-43b1-a249-2ffa41dad731",
"author": "Alicia Lemke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH8x_iB80J4tsCNnWCAs0NJFEsnuZJWIenobIkxkYqzquxegsV=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-22T00:40:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Alicia! Don't hesitate to reach out to us at (207) 618-5179 if you ever need any assistance.",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "273a89c2-a92a-4aa1-8f56-3a82efab3795",
"author": "Tim Merrifield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzozqUxS4GvoVVaX9coNDzI8MnVoc3W02dLNBYiUIhi71V-NI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant and sweet woman working inside she made the difference weather to take it or not. I took it.😉",
"date": "2021-10-21T16:23:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tim!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (207) 618-5179 or stop by the facility!",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b39a7a3-1b97-4650-858d-2a55c4156d8a",
"author": "Amy Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgRaWXPzHUbb-yIj6l31mG1v7_H0FreuHYlo8NIG-tFhcxEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I felt very welcomed. Your staff was a pleasure and I enjoyed walking Into A very well cleaned environment and very pleasurable building of business.",
"date": "2021-09-25T13:55:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3680aa70-aff9-4281-aa7a-efddfc012523",
"author": "larry baisden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWrgcg8XUSdIeTKNX8fN3e4z8ZSDkn3AdVvvyDp8mU0N0WCNFTRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the best customer service ive had in a long time. very friendly and nice.",
"date": "2021-09-21T16:59:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Larry!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (207) 618-5179 or stop by the facility!",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "836adbb6-55f4-4bd7-aef1-a9e12557912a",
"author": "Jackie Giron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtduOd9OHBvMsSWxWuey4TG5DFC8ByOkyLeD6Zyu3FgzWr4doX=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-26T11:30:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Jackie. We're glad we were able to assist you with your self-storage needs.",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4896b3d2-fb56-4a77-a993-1e717ce93981",
"author": "Ronny Wyborny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTaeX8H5B8VwHsfLI7vL2pJUaGxWC1CsLGN8k3DOQcKLcfTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-23T17:22:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Ronny. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b760a10f-5b7b-4edf-bbd1-c38e649ebfc0",
"author": "Ted Osgood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKo7jvaKeI3Tt5hCaaYjYQ68-7UTs0ybUWZSn0-OUYtUVJXpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been here for a while, always friendly and personal service.",
"date": "2021-08-20T19:51:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Ted, Thanks you for your positive feedback about your experience at our Sanford location. Our team is proud to serve you and your storage needs. Please let us know if you need anything.",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8df1a2e1-d761-47a2-86c9-e3e5c6959f97",
"author": "rick steele",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKo_gojm20XbEdroRTLpNPGsXH4x7gLGc_PdXCz6kptnDc9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service. Answered any questions I had and made the process easy. Thank you",
"date": "2021-08-13T21:48:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rick, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at 888-STORAGE or stop by the office if you need anything!",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81a86f52-7257-441c-991a-4f0e6abd770a",
"author": "Koopachu from Youtube",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmbKH0m7_uN_ULemdKfV8bxqHoBohL2-nODSE7AgJ6CNyfzF57RQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice people and all kinds of storage options. They have outdoor storage and indoor storage thats air-conditioned of different sizes.",
"date": "2021-08-13T20:21:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Twili, thank you for the 5-star review. We always strive to have the best type of unit for all of our valued customers. Give us a call if you need anything, please.",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4382dc34-8c1b-483e-9c9a-dddaf4e80ad8",
"author": "Kelly Theriault",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjLlML_5Drob5MCPO68fl2n9epuORCs2Ahb28PDnQw3WEXkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-13T15:11:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kelly, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed9f8c18-c08c-4fe9-97e6-fe8c851603c1",
"author": "thomas scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwQYniT4372bPFb3IgEBR4fF7a57zrqKVruPYQ0D8V_Bs78D7BhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "💯% satisfied awesome people extremely comfortable experience nice to see the positive personality especially this day and age!",
"date": "2021-07-31T16:29:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the review, Thomas! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
}
]
}