{
"summary": {
"average": 4.4,
"total": 145,
"distribution": {
"1": 14,
"2": 3,
"3": 5,
"4": 13,
"5": 110
}
},
"reviews": [
{
"id": "ff370eb7-e0fc-421b-aea1-9e95e2792749",
"author": "Jessica Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpNbzHzCyVzalmK9yT_QsAE16GRchQCF2Zn21YEcAjy9gEJNfD=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome service!!! Awesome prices!!!!",
"date": "2026-07-09T13:38:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're glad to hear you had an awesome experience with us. If you have any more storage needs, don't hesitate to reach out at (209) 538-3212.",
"replyDate": "2024-07-10T00:14:01.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3453a5d4-e25b-43a5-8fee-dc06b6e9381c",
"author": "Shareene Doty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyrDDeZ5tvlko2jNnMG6tmvlnpHAd-DHUw3N-uB0zLtksIxWw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Jamie is amazing I can tell she works very hard and she has a very good attitude always pleasant to see me and help me I was going to move out of that storage but she made me want to stay cuz she always goes the extra mile I want to thank her very much",
"date": "2026-07-08T17:54:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is incredibly valuable. We appreciate your kind words about Jamie's wonderful service at Storage Star. Thank you for sharing your experience, Shareene!",
"replyDate": "2025-07-10T00:14:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8ee3c808-2a08-42c1-87bd-f6b86f7a9231",
"author": "Frank Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7UMucKhV2ccx8k14ktg-hb0JPAUZey-hbfWComFAvbcrxkw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly clean environment",
"date": "2026-07-08T05:44:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3a9944cc-66ea-4616-8841-80b0a11b7fad",
"author": "Becky Stephens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1RT6EWZyLk_XkvzmmZdCk1tM8YwWq_V4OyY-VRnOPxTXUiLbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-07-01T04:10:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Becky. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2026-07-03T00:14:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97142833-eb2d-4c69-bd01-292d84f53fac",
"author": "Benito Arredondo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIik85GPTsBe15arkbPCVBWhk0z3TSeuOPN9BIHt6rlHRxOoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Every time I show up, the place is clean. You can see they have no varmint problem. I feel safe having my stuff there. I will continue to do business with them, for a long time. Jamie and Cinnamon are exceptionally good at their positions. Jamie was extremely helpful the other day. When she helped me put the rest of my totes into my storage unit. Boy, was that extremely appreciated, as I am in a wheelchair. Thank You so very much Jamie!",
"date": "2026-06-30T14:31:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Benito. We're thrilled our clean, pest-free facility makes you feel safe and appreciated, and we’re grateful you’ll continue to trust us with your belongings. We’ll pass your praise along to Jamie and Cinnamon—Jamie will be especially pleased to hear her help made a difference. We look forward to serving you for many years to come.",
"replyDate": "2026-07-03T00:14:01.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "112489b1-cf6d-412e-b756-a08082bdecd3",
"author": "Doris Fish",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8Zx7QGVPUbNEqptmkyKZXOiDin4Z6aIj3Pz2UFU5TmHqU31u4bg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-06-26T23:16:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Doris. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2026-07-03T00:14:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d5d8c6f-209a-41e5-9146-634f2171a3b9",
"author": "ABRIL SANDOVAL",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2ini1ShyGbqE2jFzyps4OuvRrTWMNxV_T8GZjsgo6CHJvopk=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been with storage star for a couple of years now and they have been great with me , like when I needed to get a bigger unit , they did that so smoothly. No headache. And if I'm going to be a little late on my payment as long as I let them know , they understand . Thank you storage star for keeping my things safe.",
"date": "2026-06-26T22:53:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Abril, for being with Storage Star for the past couple of years and for sharing your kind words. We’re glad the unit upgrade went smoothly and our team could be flexible when you needed a little extra time for payment. Keeping your belongings safe is our priority, and we appreciate your trust. We look forward to continuing to serve you.",
"replyDate": "2026-07-03T00:14:01.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "25903214-e203-4291-8807-2f0eac351303",
"author": "Tommy Valenzuela",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-04IV_D6yJAXqL3tJ_-RnN1pKmGG8bOFcDKiL0SHuSKHR2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome fast and affordable and she Amazing highly recommend!!",
"date": "2026-06-26T21:46:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Tommy! We're thrilled you found our service fast, affordable, and that our team member made such a great impression. We'll be sure to pass your kind words along to her. We appreciate the recommendation and look forward to seeing you again.",
"replyDate": "2026-07-03T00:14:01.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6eaba30c-5ea6-44dc-86a0-daaa6b8a2383",
"author": "Erasto Valle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLg9BuieyLBR1xCtGv3PIepSzb-UWr6UmJbearCLmMtgiEMlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-26T02:30:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Erasto. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2026-07-03T00:14:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b0e7a6a4-ae97-408c-a739-dc540745db62",
"author": "Steven Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUe-Jdb3ojhuBRNXcCMGbnRiwuB_MQKS8YIo3un9dC1h1vSV9o=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-26T02:18:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Steven. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2026-07-03T00:14:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0274753-89ba-460b-88b2-a0cfe9835476",
"author": "In Motown news",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUE0HKaR6BrGN8BY6y2FggsxghUbSiNKGmF7TZ8yh3gHg-033Ka=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-26T01:09:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, In. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2026-07-03T00:14:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c18d57f9-c67f-4eaf-96e9-732654b395c6",
"author": "Nancy Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwjEf7BRtlkBi4SbuHau73b0pPFQy7cbveLnL4enkLGTMrNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Greatest friendly service ive seen very convenient and straight forward, very clean establishment, 10 out of 10 in my book highly recommend above other storage services You guys are the best",
"date": "2026-06-15T17:01:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Nancy! We’re thrilled to hear you found our team friendly, the facility clean, and the process straightforward and convenient. Your 10 out of 10 rating and recommendation mean a lot to us. We look forward to serving you again whenever you need storage.",
"replyDate": "2026-06-19T00:14:01.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0d83e9b0-6747-4744-b70e-e9b6f9d74638",
"author": "Jennie Boyd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUX78w5ygy95baVjteViGPUtYA_cjrPY8GbxB6cGekNcC18tfoSQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good",
"date": "2026-06-10T18:39:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jennie. We're glad you had a good experience and look forward to serving you again.",
"replyDate": "2026-06-12T00:14:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02baee10-e3b5-40d9-af0e-0512094f8609",
"author": "Luis Duarte",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbPLSoCrSZBwzExxHjH9LvZzLLvffJzE159dXZL15Cks_igqc-9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and easy to rent highly recommend",
"date": "2026-06-05T01:11:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Luis! We're glad you found the rental process easy and that our team was helpful. We appreciate your recommendation and look forward to helping you again whenever you need.",
"replyDate": "2026-06-10T00:14:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "90f71acb-035e-4cee-ab26-6aeb331c3040",
"author": "Pedro Guerra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuE1hA7ZMHQxMDtYeXqjPzNmRIZuH-xPjDlP6w8sVQ2pJM=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was a fast easy experience. Celeste was awesome. The a storage facility has automatic gates with their app which is sweet!",
"date": "2026-05-24T21:44:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Pedro. We're so glad Celeste made your experience fast and easy. It's great to hear you like our automatic gates and mobile app; they were designed to make access simple and secure. We appreciate your feedback and are here if you need anything else.",
"replyDate": "2026-06-10T00:14:01.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "746cb0c5-8187-42ca-b455-0f7763ce0b80",
"author": "Kristy White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLich5EV9aGeVbJzvhmGJnyQxtnyNYd5YIj1YdIJfSrXlcPSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "They have help me when I was late on my bill and work with me so I didn't lose it and it save my life. A lot thank you very much.",
"date": "2026-05-21T14:52:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kristy, we're so glad we could help when you were late on your bill and that it made such a difference for you. Thank you very much for your kind words; they mean a lot to our team. We’re always here to help if you need anything else.",
"replyDate": "2026-06-10T00:14:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de075a66-568d-48d1-aebe-1f67a0e95efb",
"author": "Rebecca",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV84BQGCTC6gLv6OWFR_5jUL5OoFjsi5-gsqeKwzm_kAnu1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would like to thank Jamie at the Storage Star in Modesto 95358, on Crows Landing Rd., for the wonderful experience of awesome Customer Service. It’s hard to find good Customer Service now days, but Jamie is at the top….She takes the time for that one on one, has respect, is compassionate, understanding, and most of all just having a beautiful personality. Storage Star chose one of the best employees, to be one of their top assets in the company. Jamie will always be remembered as being such a good memory, and if I need another storage unit n the future, she will always be my go to person.\nShout out to Jamie and The Storage Star, u did a great job all around! Blessings! : )",
"date": "2026-05-10T21:54:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rebecca, thank you so much for your wonderful review and for recognizing Jamie and our team at Storage Star Modesto on Crows Landing Rd. We’re thrilled Jamie provided compassionate, respectful, and personalized service—she truly is an asset and we’ll make sure she sees your praise. We appreciate you choosing us and look forward to helping you again whenever you need another unit. Blessings to you as well.",
"replyDate": "2026-06-10T00:14:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f4ae059a-0319-49ad-8c43-f5195ba1fb77",
"author": "Kansas Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA8g2XGkudilTZdE7Cq5ItIBkuFZfONGQ6_WcH8isLhsN11A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with the Modesto 10th Street location before it was storage star. They always treat me with kindness and respectful to me",
"date": "2026-05-09T00:19:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for being a loyal customer since before we became Storage Star and for sharing your kind words. We’re delighted to hear our team treats you with the kindness and respect you deserve. Your continued trust means a lot to us. We look forward to serving you for many years to come.",
"replyDate": "2026-05-10T00:14:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c284b92d-1546-467e-8645-f6a13bb98ab3",
"author": "Brandon Moyer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9DyYgm8LjLaCLBCTf0aktfobiwEh8jG7OVuDN13bJhLgSMjga=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-05-06T18:28:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Brandon! We appreciate your support and are glad you had a great experience. We look forward to serving you again.",
"replyDate": "2026-05-10T00:14:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c1e44cf8-59d2-4fc9-944c-f8fb1a0486ed",
"author": "LaRue Savage",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaPWAX-xuTZ9PQeQqcMXpBMwN3jYjfp_dtEJhjG5b0y2O9hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-01T21:16:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, LaRue, for the 5-star rating! We appreciate you taking the time to share your feedback and are thrilled you had a great experience. We look forward to welcoming you back soon.",
"replyDate": "2026-05-10T00:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b8926ca-fe96-4092-9eec-62023c035f37",
"author": "Eva Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyVfehZ_-EuNQ4F-9Zw1A_sCUvEIZQvPA6xyASe1ImeM2tlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2026-05-01T21:15:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Eva! We’re thrilled to hear you experienced great customer service. We appreciate your feedback and look forward to serving you again soon.",
"replyDate": "2026-05-10T00:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa02c4a7-46a1-454b-baef-2cd6a3d68202",
"author": "Vic Dominguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1umzgSTAC8RUmafAwTXk3NsPQfnrqHx1w6U48gaKgxg7lhaU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service, Jamie.Help me get access to the gate. She's very professional and prompt in assisting with whatever matters need attention",
"date": "2026-04-21T21:49:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Vic. We're glad Jamie could help you access the gate and that you found her professional and prompt. We will share your feedback with her and the team. We appreciate you taking the time to let us know and look forward to assisting you again.",
"replyDate": "2026-05-10T00:14:08.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2720cc32-88be-4b7d-aef8-de048f837942",
"author": "Ernesto Bonilla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKipKX17sPji0uLrqBCxx5AVa2AlDn7Tjlm7nvq5K3ZyHOZrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie good very need and good",
"date": "2026-03-11T23:30:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ernesto! We’re glad Jamie gave you the help you needed and that you had a great experience. We appreciate your kind words and the 5-star rating. If you need anything else, we’re here to help.",
"replyDate": "2026-04-10T00:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a7bbece7-4ee0-4c6b-8666-780fbc4b6c36",
"author": "Marylu Pelayo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBQydV-jkyIahMcpzL_F0WcSnWyJaXD4vx7enG9lu6ionGJK4X=s64-c-rp-mo-br100",
"rating": 5,
"text": "For my experience I have had a storage for years here at Storage Star with Jamie and have got to know her and appreciate her hard work and efficiency! Polite and helpful always will recommend anyway to anyone. You will have the same experience as me, guarenteed.",
"date": "2026-03-06T01:35:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Marylu, for the wonderful review. We're thrilled Jamie has provided you with polite, helpful, and efficient service for years. We’ll be sure to pass along your kind words to her. We appreciate your recommendation and look forward to continuing to serve you.",
"replyDate": "2026-03-10T00:14:08.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b92ceecd-65b8-4c45-9981-06c68594e850",
"author": "Reanna Calderon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxg4lU0plgTPPS110_FU4AW3Ig-i-6yI25LTtcwGa2Xr7ouPY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie provides Great customer service and makes the process quick and easy! Would definitely recommend!",
"date": "2026-03-05T23:54:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! Love hearing our process was quick and easy, Reanna!",
"replyDate": "2025-10-10T00:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89ca100d-f5c4-47be-9c63-2359cc4bcddf",
"author": "Jasmine Ochoa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdgZdQlFn-UbRkzMXqZ-4ZAm1FlmOwgowjMFX0wQEsDEsk6jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was able to get a unit last minute at a great price and more than enough space! Thank you Ari for the great service and also to the other staff member for helping out!",
"date": "2026-03-05T00:00:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jasmine! We’re so glad you found the perfect unit at a great price and that Ari and our team could help. We appreciate your kind words and look forward to serving you again.",
"replyDate": "2026-03-10T00:14:08.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "84a0fb88-9d3e-4ede-9264-d4e9425757f7",
"author": "Alyssa Marie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFVFyD_tiQ4EbkRHnxIpus2IkLb1PHNKXAtXV65xVSquN6DQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shay had amazing customer service and made us feel comfortable getting a storage here at storage star",
"date": "2026-03-03T18:00:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Alyssa! We're thrilled Shay provided amazing customer service and made you feel comfortable choosing Storage Star. We appreciate you trusting us with your storage needs and look forward to serving you again.",
"replyDate": "2026-03-10T00:14:08.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e3a7ffec-fadc-4a7a-b252-8e56d0f16409",
"author": "LAWRENCE LOPEZ",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0L_MQGoz9wCDZ592nlIggi5fPuhoFacj5n5JrgDph3Gj_hQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "shannon was very helpful and polite and would definitely recommend friends and family to this storage facility",
"date": "2026-02-19T20:36:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words, Lawrence. We're thrilled Shannon provided helpful and polite service and truly appreciate your recommendation to friends and family. We look forward to assisting you and anyone you refer in the future.",
"replyDate": "2026-03-10T00:14:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e49149d-df99-479c-9dbd-33c9445570f9",
"author": "Frank",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0SHZch2yeueFcJbxrTnkv5ViIndBctx2v2n_T8Jorl2dRxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a fantastic experience at Storage Star Self Storage in Modesto. Ari went above and beyond to help me find the perfect storage space. The customer service was top-notch—professional, friendly, and super efficient. Highly recommend them!",
"date": "2026-02-07T23:47:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Frank — we appreciate your kind words and are thrilled Ari was able to help you find the perfect space. It means a lot that you found our team professional, friendly, and efficient. Thank you for recommending Storage Star Self Storage in Modesto, and please reach out if you need anything in the future.",
"replyDate": "2026-02-10T00:14:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d8f524c-9959-497b-a5c3-ca697cfadd3d",
"author": "Johnny Indiveri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgoAeHLGhJQRlMibGIKWNEJLb1XT6QM1CDC3WbbxyGsOZlGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon and Sebastian got me the best deal . It’s called CUSTOMER SERVICE and they delivered .",
"date": "2026-02-03T19:58:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Johnny, thank you for the fantastic five-star review. We're so glad Cinnamon and Sebastian delivered true customer service and got you the best deal. We'll be sure to pass your praise along to them. We appreciate your business and look forward to helping you again.",
"replyDate": "2026-02-10T00:14:08.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4173d0d0-51ae-4183-973f-b5a20f1a8d5f",
"author": "Tara Kandece “Intuitive Tara” Plantagenet",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn7nJQrvSH-zJ_WSLj9zkoi5MYsDpdCcL8bfmvYgmGxS3lUBOcAA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you so much for an amazing experience. Cinnamon was beyond helpful and friendly. Her smile was contagious and made my day even brighter. Truly an asset to your company. Treat her good. Don’t want to lose an outstanding member of your team. A raise would be good 😉😉.",
"date": "2026-01-28T09:11:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the wonderful review, Tara. We're thrilled Cinnamon made your visit so bright and will be sure to pass your kind words along to her and our management team. She truly is a valued member of our staff and feedback like yours helps us recognize outstanding service. We look forward to welcoming you back soon.",
"replyDate": "2026-02-10T00:14:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3480c635-8c14-48ce-9d15-ee978bb1e5b3",
"author": "sally pantoja",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiY4LoIz0yObPmdMfd8Kp_XeBFageGoQfxuh6-aqRlaOaRkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon treated me great!! The best customer service that I have ever had, she made it so easy for me to rent the storage. I think she’s the best person you have working there. My opinion anyways. Thank you Cinnamon.",
"date": "2026-01-27T03:25:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the wonderful review and 5 stars! We’re thrilled Cinnamon made your rental experience so easy and enjoyable — we’ll be sure to share your kind words with her. If you need anything else, please don’t hesitate to reach out.",
"replyDate": "2026-02-10T00:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0a3d2ef-0d3a-4916-a3b4-63d2ca127243",
"author": "Khloe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXE766mOLU6tw52pjgVIEpvlDP38Y19NyukuFciSSOxQpfUInVR=s64-c-rp-mo-br100",
"rating": 5,
"text": "We came in to clean out a storage unit today. Hands down the best experience yet. Cinnamon was so helpful and friendly. Made the experience delightful. Thank you so much! You truly made my day.",
"date": "2026-01-23T23:07:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Khloe! We're thrilled Cinnamon made your storage cleanout such a positive and delightful experience. We'll be sure to pass along your kind words to her and the team. We appreciate you choosing us and are here whenever you need assistance again.",
"replyDate": "2026-02-10T00:14:08.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cc51a79c-d3bf-4783-a88d-d3260365a588",
"author": "Mark Yanes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKHOAZCzVsiW-nUSZ7inY0wkVqCZ9EM1ywVU1kVE-g2xFKUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "First and foremost I would like to apologize I forgot his name is Ari just to say that I was pleased with his mannerism and being polite he helped me quick and efficient so I can get about my business thank you Irene have a great day",
"date": "2026-01-17T23:46:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mark. We're glad Ari provided polite, quick, and efficient service so you could get on with your day. We appreciate you taking the time to share this and will pass your kind words along to Ari and Irene. We look forward to serving you again.",
"replyDate": "2026-02-10T00:14:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e8f932a5-8a95-43db-aee6-58de2378f799",
"author": "Jose Meneses",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjtTACQhz4prNt8ESRtQputoZT47i3difh42kTIhglMPk2n-vPIA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-01-10T00:33:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jose, thank you for your 4-star review. We appreciate you taking the time to share feedback and are glad you had a positive experience. We’re committed to continuous improvement and hope to earn five stars from you next time—please reach out to our team if you have any suggestions.",
"replyDate": "2026-02-10T00:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa44b3af-7816-4c96-b13a-67b8748d80b3",
"author": "Mark Corona",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwEHmORNTrOkQxeMSLj24dbXu4oJUTGB9ke1bmAf_uNdn04w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and would like to say that Ari was very helpful good team member.",
"date": "2026-01-03T22:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mark! We're thrilled you had a great experience and appreciate the shout-out to Ari. We'll pass along your kind words to him and the team and look forward to serving you again soon.",
"replyDate": "2026-01-10T00:14:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "913a1b7d-da18-442f-92e7-d79d487f8da5",
"author": "Mario GT",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYmE65a27ryYN7yaWBbmSueXB6-TzSaczlrDwxXJe0fagzmXa5og=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-11-21T00:41:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mario. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-11-10T00:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a6db82aa-8b3f-4442-89dc-4b1b1dde80d3",
"author": "Sabrina Self",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgmJ-LDa2MjvHMB9Lbqkbaf6Blf_Ju6T2do9czI_fumLwOkE6H=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were great I really appreciated the people who work there Jamie was especially helpful and very handy too.",
"date": "2025-11-11T03:49:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! So glad Jamie and the team made your experience great. Your kind words mean everything!",
"replyDate": "2025-12-10T00:14:26.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a6ab8f4c-5435-4321-8a17-d4d5bce116a9",
"author": "Jorge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1qIxHm0b4dX9n1jcXZv_cv4_7lFc6LJvkClHFxF0ovY9IGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great",
"date": "2025-11-10T22:33:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing! So glad we could help with your storage needs, Jorge!",
"replyDate": "2025-12-10T00:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d54f8238-2e73-4658-b638-5a7d5edcbede",
"author": "C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxb9nRE-9Nv1YLo4pN9RHFHIWSJUujBH-DZgzZ5T4MLuMx2KsB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellant Service very professional courteous. And Genuine. Hard to find this level of Service now adays",
"date": "2025-10-09T03:30:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear about your excellent experience! Your kind words about our professional and genuine service truly mean everything.",
"replyDate": "2025-10-10T00:14:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c7ab55d8-87e4-4887-b669-817409c63858",
"author": "Sheryl Colaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4weiYtwHMQwXAESX5Cx3gMEhMTl6WWyqBh6a8qxXAsqsg-7iD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage unit was always safe and staff was amazing",
"date": "2025-10-01T23:34:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the kind words about our safe storage and amazing staff! Your feedback is greatly appreciated, Sheryl!",
"replyDate": "2025-10-10T00:14:26.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4b28dd84-a4a9-4a4a-b140-b2ebeb59ee30",
"author": "Michael Chambers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEMAO4tmm6FWYLoLN1hXa9pRjsSE3fTGwpCwPpOfme-cQImw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie is totally awesome 💯!!!!!",
"date": "2025-09-30T20:31:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your kind words about Jamie! She's truly fantastic and we're thrilled she made your experience awesome!",
"replyDate": "2025-10-10T00:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5214c147-4189-4f35-962a-256f02c6b800",
"author": "Irma Ledesma",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzO9AJwS_dRrODlSL9MQIeT-5hKZgxvC-kXInKf1ClwFgd2sxc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "You guys are the Best,Jamie is the best helpful and Manager,she was so helpful in my time of need,Thank you so much Jamie",
"date": "2025-09-30T03:28:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We sincerely value your kind words about Jamie! She's amazing and we're thrilled she helped during your time of need.",
"replyDate": "2025-10-10T00:14:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "03bb7de0-14fc-45ba-b2c0-3c08d9e7c98d",
"author": "Jamie Zane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMUJ7MbuGokukdbnx7m-dCQfgov_jSZW9cJlYaxDEs2teYNIFlAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-30T01:41:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jamie. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-10-10T00:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82a34738-1a5b-4baa-8fd1-a0263e20c41e",
"author": "bri marlett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3msXMYIFHzZBQ9xm2tedpvbeqKUxa-z0DIyesQjoMGenc_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie was very helpful and kind. Great place if you need to a storage unit.",
"date": "2025-09-29T01:26:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely! So glad Jamie took great care of you. Appreciate the kind words about our storage services!",
"replyDate": "2025-10-10T00:14:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b65aefcb-41ce-448a-ae63-ef51892e9ff6",
"author": "Marie Nicholson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsg1LHSNZXD-svjEVUX1GDrukEZA9Nxk3yUVuGobxOoixLIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-27T01:45:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Marie. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-10-10T00:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ed75b48-9a6f-4d39-8625-dba63c517c49",
"author": "Greg Snyder (Snakeyerockhound)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-MnYoY9L5L-x6DIthgFjKENwspC4Ot20lKWskwpRs_amfvKQs0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie was definitely a five-star helper and I can say there's hard to find good help these days and there's people that really appreciate the good help thank you very much for hiring her and letting her serve me and she really helped me out today thank you now she",
"date": "2025-09-20T00:06:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience. Storage Star is committed to being your one stop shop for all your storage needs! Storage Star is committed to providing excellent customer service. We're glad Jamie helped make your life easier. ",
"replyDate": "2023-07-10T00:14:26.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "8c375296-3ba1-4bb7-835a-7683a571dc57",
"author": "Brenda Furr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWq55qKFscNtlGDmMIaEVFLHVlTW_jx62BFGkPfgyk5THzZ_qFs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly",
"date": "2025-09-19T06:52:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words! So glad our team made your experience friendly and welcoming.",
"replyDate": "2025-10-10T00:14:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9ed6dc76-c401-4fba-810e-94c59aced894",
"author": "BOUALAY PANGNANOUVONG",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrTM3Zok4iCXiZQWOVubwA3WD9x3B1I5oKqchgCkAJtuZ_dQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice place and safe",
"date": "2025-09-18T02:14:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! So glad you found Storage Star nice and safe - that's exactly what we're going for!",
"replyDate": "2025-10-10T00:14:26.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "ed2eb5d1-1080-4aa8-9995-860e93fcf7e6",
"author": "Sarina Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLOS-dtA-RrBtemcx2vs0UElsHnaM_opAilgo2TtyXGfTRIA9I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer Jamie was so nice and very helpful",
"date": "2025-09-09T20:22:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear Jamie provided such helpful service! Thanks for recognizing our team's efforts.",
"replyDate": "2025-10-10T00:14:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "49a0e902-2013-471c-bfb3-cc390177d19e",
"author": "Cynthia Lunares",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVV9cJMnf2xtXtdYRIJnlMtLpOt8qwBLT8cSsiAsIoGSy5FhOPe=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, I was shown my space before signing up for the service, very helpful and quick service! Got my space booked in under 30 mins! I’d recommend this space to anyone",
"date": "2025-08-16T01:25:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear you loved our quick service! Thanks for recommending us, Cynthia!",
"replyDate": "2025-09-10T00:14:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "40a92c43-0b5d-4714-8db7-17060146a44e",
"author": "Marcus Richard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlLflKg2CCF_KPDZduQV0VRzfK6Mbn_jggilWqKxiK7UaVcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alexandrea and Jamie were very nice and patient with me and my mother when we came in to look at a unit",
"date": "2025-07-31T23:10:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Marcus! So glad Alexandrea and Jamie made your visit smooth and comfortable for both you and your mother.",
"replyDate": "2025-08-10T00:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "496b085a-1358-4465-9929-c5e8c82e516a",
"author": "Olga Regalado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLp7mCdUQFA02ONeVrAEMqKbS2e_3HtxYzj-KQa8i-LEgFPeoQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-07-25T20:45:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Olga. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-08-10T00:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c86575b5-0093-4c71-a51a-11214c69029e",
"author": "Sandro Luna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUu6IcBH5HPM9s46H2PGDepqbZJCb04wcLgClWftXKaNjd0yA-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The personal of this storage Is Really Nice",
"date": "2025-07-24T02:14:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your kind words about our team! We're thrilled our staff made your experience great, Sandro!",
"replyDate": "2025-08-10T00:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be277262-6914-49ca-b85b-e35badf98c5d",
"author": "angelina herrera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWR6psK1QMbEeyp54c5TeyNGYvWTdoAGY6uL7el_GFlBcXZSbyRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great communication and was very fast and easy to get an affordable storage unit in a hurry.",
"date": "2025-07-05T03:04:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear about your great experience with our fast, affordable storage solutions!",
"replyDate": "2025-08-10T00:14:26.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c032d2dd-064b-4656-9652-6efaa5213f97",
"author": "Carlos German",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINFaBEoxUMURuRTJ8oX0oHmjtF439lEPJLLIaO6gBOwqHKNC4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-16T05:49:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Carlos. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-10T00:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de3c76e7-8728-499b-b04d-e74db4dc4d28",
"author": "Lupe Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXPY9GKZfWrNkRagqUmc0xyLGM4xW1z0ts7MLDfc-fQUwZ4g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jamie was very nice and helpful. Answered all my questions and assisted me in getting a unit to fit our needs. A very satisfied customer 😀",
"date": "2025-06-08T01:33:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so pleased to hear Jamie provided excellent service and helped you find the perfect unit. Thank you for the five-star rating, Lupe!",
"replyDate": "2025-07-10T00:14:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c9992cf4-7bfd-41bb-a776-28b837a1f37a",
"author": "Karen Hand",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJRGDkA-9IhqxGQX3qV53-zCExwlvM6639WCU922oaFnHjpIE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice employees",
"date": "2025-05-21T10:32:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about our employees' positive impact on your experience. Thank you for the kind words, Karen!",
"replyDate": "2025-07-10T00:14:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6944675a-691e-4ceb-a7aa-468b51f9bf11",
"author": "Donna Charles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuEjd5N6GJYu99UIgk1YSJNbA1UNCUPuNf8MpiRS4hFYHcqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie has always been on top of all it takes!",
"date": "2025-04-22T00:41:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to have met your expectations, Donna. Thank you for your feedback!",
"replyDate": "2025-07-10T00:14:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13690059-a730-4128-87c9-a920fc07a2e6",
"author": "Osiel Luna Realtor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqvdio-ZyUefMeAjP8qwzmSIZzLIgQC_SsGGpzGWjOJBdlg0zt-w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "⭐⭐⭐⭐⭐\n\nI recently had the pleasure of using Storage Star in Modesto, and I couldn't be happier with my experience! From the moment I arrived, I was greeted by a warm and welcoming atmosphere. The facility is clean, well-maintained, and offers a variety of storage options to fit any need.\n\nWhat truly stood out to me was the knowledgeable manager, who is clearly passionate about providing excellent customer service. They took the time to answer all my questions, walk me through the different unit sizes, and help me choose the best option for my belongings. Their expertise made the entire process smooth and stress-free.\n\nI also appreciated the security measures in place, which gave me peace of mind knowing my items were safe. If you're looking for a reliable storage solution in Modesto, I highly recommend Storage Star. You won't be disappointed!",
"date": "2025-04-14T01:26:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We are delighted to hear about your positive experience with Storage Star in Modesto. Your satisfaction is our priority!",
"replyDate": "2025-07-10T00:14:38.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "neutral"
},
{
"id": "0da21bbc-04f0-4f82-b540-4db73820771e",
"author": "Stephanee Wilbur",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3EljgRIfkEaPVGNFqKRSQuBoY_xoV6zCFTg6VS0FZ0JXZVYM=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I've used them for like 3 years until recently. My only issues were that the due date was on a certain day and the direct pay was set up for some reason to be 7 days later and getting a hold of the office staff can be difficult at times. Otherwise it was a positive experience, I guess.",
"date": "2025-03-04T05:38:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review and for informing us about the bill pay issue. We will look into it!",
"replyDate": "2025-07-10T00:14:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4dfce6bb-83e3-478a-a178-21f403d0dd31",
"author": "Franky Stein",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVY4GUWGlyAJTMtFiYen-Ci0o9DYmqR2WEwQAlYVSVRoe_YzyM=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "It's usually pretty clean. Decent place, nice people.",
"date": "2025-02-21T00:40:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy you find our facility clean and our staff nice. Thank you for your feedback, Franky.",
"replyDate": "2025-07-10T00:14:38.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "94dcdd69-86ea-43b8-a1df-b52e633971ff",
"author": "Maria Vera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJep9JGBAJeK1Ig3ybGqIyOKCxsrsA8oqHUuk0uTvAw5CtnBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was a great welcoming experience, the lady there forgot her name she went above and beyond to informed me and gave me the best possible Storge unit for my needs.",
"date": "2025-01-30T01:54:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2208a574-8510-4d94-a548-f04f5ccb168e",
"author": "Jorge M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzUfRcqNUDRM8ENrH3U7PMrrz0SelRbilD6rn0KcFwrEvsvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-25T01:30:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jorge. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-10T00:14:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2143fd0-b191-4d92-a700-2921f281ab97",
"author": "Christen Maynard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlgqketS83X8BvMX8IMwFmJCNDfXHFrweB7zuTY2f8TZmN4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really appreciate how you explained all the things to me in a way that I could understand what you were saying so thank you",
"date": "2025-01-09T02:20:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "a96be2e5-546a-4288-89ec-6cbb5975ef9f",
"author": "william cook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmBvaAYP_BbU7KYhBhSzH1WpJUxXIF0SrCD1hAJ0oQ2XiwQg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Everything was great the only issue is the entrance .a very short driveway and difficult to reach pin pad.minor moisture problem on left front area of unit .overall good and would use again.",
"date": "2025-01-02T05:17:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c4cfa4ee-614b-4066-8512-e44b38909976",
"author": "Beatriz Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJyoflsy8eYoM6eg1XdMUvKScSEU9x1U3QOuuu6k-biQaMTpY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie is the best ! She answers every question I have and I have a bunch !! She was the sweetest most professional employee! Great price and amazing service. 100% would recommend.",
"date": "2024-11-07T23:42:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c3b3204e-3671-4ced-9390-0cc406c9c56d",
"author": "Susie Childers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAaADKO3MYs3TxRx1Rw0hpn3l_hvB188PUbDEhz_4VP2b31g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I absolutely love these guys !! I talked with a guy named Raphael on the phone and he was very helpful when I got there Jamie set me up with a space and she was very knowledgeable, friendly,funny and polite made me feel very comfortable felt like I already knew her(never seen her before ) looking forward to renting from them will b paying $80. less a mo.for same size space 💞\nkeep up the good work !!!",
"date": "2024-11-03T20:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bbb3ca7a-4e9f-49b2-a3d4-dfbf2a7db8db",
"author": "Donald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaYmEbO9wYi0stMbvOVKFclxqCzDMOuD5lXYVryDR7WcaYig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great",
"date": "2024-09-29T19:22:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable. Thank you for the great review, Donald!",
"replyDate": "2025-07-10T00:14:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d49b8391-fe80-40d6-98fa-067d3431c1d3",
"author": "Juliet Bearden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGq62xt6OAHIwBNJuId0K2zUz0wJ36_CDOeDw7cuLNu-05pPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Pleased with Representative Jaimie. Professional, Friendly, and Efficient. I LOVE my storage Unit! Nice, Clean and Perfect for my needs…Thank You Star Storage!",
"date": "2024-09-08T01:47:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d3f11494-9d90-4c29-9cdb-9726bbeae4ab",
"author": "Joe Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3dasHdnrfJCLL_aiROlnQmSMtdyodF2UqIMSBdYR4ELpyvr9p=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-02T20:03:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Joe. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-10T00:14:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0bf3767-e8c0-4bfd-bdeb-61f250f625fa",
"author": "Yesenia Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3yyCX-aJXeEursXwdL8nKHuFD4V33_nS-kgBrWRKp8VKwxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "AMAZING customer survice! Very nice and explains everything amazingly. Price was great and its a quick and easy process. Would 100% reccomend!",
"date": "2024-08-16T01:38:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear about your AMAZING experience with us! Thank you for the recommendation.",
"replyDate": "2025-07-10T00:14:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c3034ade-ae2d-4ccf-958d-b845e8b2189e",
"author": "Rene Omar Benitez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWh8PkEQjP9qO7CG7xxU0VQGno1-N8j6ljnDyrFB8mhqfzKoNs_BA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice service and easy to access the property,definitely I will used your service again when I need it.",
"date": "2024-08-01T07:52:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive experience with Storage Star. We are glad to hear that you found our service nice and easy to access. We look forward to serving you again in the future.",
"replyDate": "2025-07-10T00:14:38.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "a6574abe-20b6-431d-8b1b-a6ff3d1a8f03",
"author": "Russell Rials",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmyiGug7qjOc4NLx9iOd5kB0WFfsDGgyeRzrrU87MLzA-xcX-T=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-10T16:44:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Russell. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-10T00:14:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e884eeea-17da-4817-bbc2-47329bd85e8e",
"author": "Yesica Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlOtKPVcHYoVbgr9RslwWDXNWaflSnfacaerNKwQ2GaP1Dsx4=s64-c-rp-mo-br100",
"rating": 5,
"text": "I loved how Jaime treated us. She was so nice and extra helpful. I had my storage for over 5yrs and I never had any bad experience with her. I recommend them 100%. Thank you Jaime for the help and for being so kind.",
"date": "2024-07-03T18:01:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear that you had a positive experience with Jaime at Storage Star. Thank you for recommending us!",
"replyDate": "2024-07-10T00:14:38.000Z",
"tags": [
"staff"
],
"sentiment": "neutral"
},
{
"id": "748faa94-9f9b-4f09-9c60-2a54b092e164",
"author": "Rj Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0cizyb870ervxNkB-hLcPWyshfOLAp8zLU6rtnUSLG9Q8TQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service! Thank you",
"date": "2024-07-01T15:40:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We are glad to hear you had a great experience with our service.",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d1258ab-0ec1-4fee-9df5-27cf501d9cc2",
"author": "Spaghetti Monster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWClUwGIvUXIXoXiG05zstJnJPZYc9CyspAyy2213-obdOR9tue=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just got a unit here for a really good price. I had the same size unit (8x10) at another place and i was being overcharged. Just glad I found this place and Jamie at the front desk is super nice and helpful! 10/10 would definitely recommend to someone looking for a storage unit for a great price!!",
"date": "2024-06-12T02:37:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear that you found our storage unit at Storage Star Modesto to be a great price and that Jamie was helpful! Please contact us for further details.",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4707c9be-fcbf-456b-9a20-c53cd420ac8f",
"author": "Luz Serrano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVJbLpbPXSnoQfN7rmiFhcGs3kIGj5JCOKY0jWDkFGTfygwuj2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was great and understanding the space was perfect they helped me decide they were very acomidating the would most definitely rent from them again",
"date": "2024-06-11T13:45:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that you had a great experience with us, Luz. Thank you for choosing Storage Star Modesto. Please contact us for further details.",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "424b5118-2022-492e-a437-e3ccb83c7e12",
"author": "Jennifer Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZtVXnGmqwd8n9QbRD04WCvav1ZAWr9vcc9eOZpXQ_OTvmJWbT=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve had endless bad experiences with a lot of other storage units, but this one was amazing! Got greeted and helped out by Nashayla and she addressed all my needs and questions. Amazing customer service as it should be. Would recommend to anyone!",
"date": "2024-06-02T02:44:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience at Storage Star Modesto. Thank you for recommending us!",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48569754-27a8-437c-9916-beff26c809f4",
"author": "Salvador Rivas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIu16tb1lmdb0LSy5DBMvnJXu4GwZTbXPMp7Grq6XjJxfe-M2B=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good,very professional",
"date": "2024-05-24T02:04:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear that you had a very good and professional experience with us. Thank you for choosing Storage Star Modesto.",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "be156ed3-78fe-4cac-bd92-78575772411a",
"author": "Derrick Dehass",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2AY90uhWMMmllUC0UHi_lLTo6uIFie7o9Le1eyvFlSmnamQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie is amazing!",
"date": "2024-05-17T02:35:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! Jamie truly is amazing and we're glad to hear you had a great experience with us.",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae5c6e0d-4225-44e1-b12d-16eabc7b8eb7",
"author": "Nick Valentine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhR16Nfx2Ba_YzkX6yitjnjxOK9COJqgMQYAWAw4smfDn284w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie was so helpful! I have been having such a bad week figuring out how I am going to keep all my mom’s belongings after she passed. She was so knowledgeable and helped me out and really took all the stress away for this move!",
"date": "2024-05-17T02:34:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience is our top priority. We're absolutely thrilled to hear that Jamie was able to help you during this difficult time. Thank you for choosing Storage Star Modesto.",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0042ab5e-cf21-4373-b193-489f0505bdad",
"author": "Corina Ordonez-Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdFgrW61Oz3fyMM-0oWr1RiaoZFzuWdp2eEuz4CiEjUe5Uu11Mog=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent all around service. Great customer. Very nice efficient. Eager to help you find the right deal that fits into your budget and I can't forget to mention how clean everything was. Thank you storage stars",
"date": "2024-05-09T02:22:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your kind words and are thrilled to hear about your positive experience with us. Thank you for choosing Storage Star Modesto!",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "545941f1-e7b7-4863-9206-1e7f5ebc1a1b",
"author": "THE4GALVANS",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEf_4NtKr8Qz6Vfnd0XLAFRquNN5dQirod_yWUntH_ndhtjFeVIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-08T05:33:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, The4galvans. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8685594-85c1-4acf-b6a4-ab1a499407c7",
"author": "Aaliyah marie smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCZ1S4yEhdCQrPU0ml1i6LN-AGXE5k4fQzsevvIvSLm61Ts9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nashayla, has shown me what customer service should really be she has help me when I needed help or certain information alway has a positive attitude always making me feel welcomed once again she is really a great person and takes her job very seriously.",
"date": "2024-05-02T23:19:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Nashayla at Storage Star Modesto. We are absolutely thrilled to hear that she provided you with excellent customer service and made you feel welcomed. Thank you for choosing us for your storage needs.",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "295c9aa3-2518-4a63-8695-d0dc50b0a7b8",
"author": "Natalia Hernandez F.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICArphJgIvOoozY2J1AIg3f2TTUtk9wM8tO7qV4XjeCgYZEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-02T21:17:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Natalia. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b5ce0545-08d6-4b5b-9ed5-b03cf5c1df37",
"author": "Angela Calderon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJc5wSt_2mylrFpCSnOFp9p5UgKPi1ipiYuZRgBklSwffwCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very pleased with the service I received from Storage Star. The process to get a spot was so easy and the paperwork stating we will be out was fast. It was a little pricey compared to other facilities but service was worth every penny. I'd definitely go back!",
"date": "2024-04-10T20:46:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your feedback, Angela! We're glad to hear that you found our service easy and efficient. Thank you for choosing Storage Star Modesto. If you have any concerns about pricing, please feel free to reach out to us at (209) 538-3212.",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "51617e7b-4e8e-4ac1-9c14-6b5e1d327222",
"author": "Armando Victoria",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2VrhC5zDx4OH4RDhqedFq89Qz9wqDE8Q0Pj12oVuwv_AEdG5Bxw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great rates, great staff ⭐️⭐️⭐️⭐️⭐️",
"date": "2023-12-02T23:30:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Armando, for your kind words and 5-star rating! We're thrilled to hear that you found our rates great and our staff helpful. If you ever need any assistance, please don't hesitate to reach out to us.
Sincerely,
Storage Star Modesto",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d11e304e-3215-4e30-90cb-941589ceed4d",
"author": "Josh Arias",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUBoTvPKQJCoYNgkbPIkk-65UsviuhaYEq0MLYryIEgqS4XHcM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Service is totally awesome and always their to help and very understanding.",
"date": "2023-07-18T20:57:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Josh,
Thank you so much for your wonderful review! We're thrilled to hear that our service has been \"totally awesome\" and that we've always been there to help and understand your needs. Your satisfaction is our top priority, and receiving such positive feedback fills us with great joy and motivation.
Best regards,
Storage Star Modesto ",
"replyDate": "2024-07-10T00:15:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56c74ec7-34be-4efe-8f13-e555f5faf57a",
"author": "Jacob Zeff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7RyO1iyvwTNAovbWw5-SSEYqVdz-o0bkL4Xv1HbL7inEbSQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Storage star Modesto was totally awesome. I called on a holiday and Jamie from storage star called me back right away the next business day and had the storage unit I needed available. I really appreciated it. Nice work.",
"date": "2023-05-30T21:22:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jacob. We are thrilled to learn that you had a positive experience with us! ",
"replyDate": "2023-07-10T00:15:03.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "8928313f-357b-4082-9f0e-f61d5cc1b879",
"author": "William Mccaskell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5syymZu-WmBkQYiB9U3WIzGKGjhMqYYQ15C8oVl9vdJl4V2cwgg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Beatriz was a Wonderful person to help me with my storage needs they are excellent at this location",
"date": "2023-05-03T20:38:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, William. We are thrilled to learn that you had a positive experience with us! ",
"replyDate": "2023-07-10T00:15:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "295b03b7-8bba-4a62-9586-586d20d02531",
"author": "Paul Henthorn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQzbKEsFOsQK9mH7ExWN2A3vknun3YMj7aFs8IOnwY60Os7ue6=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome people with amazing personal attention.",
"date": "2023-04-04T21:10:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Paul. We are thrilled to learn that you had a positive experience with us! ",
"replyDate": "2023-07-10T00:15:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b91977c6-24e9-4072-a4d1-f48107c2ad3e",
"author": "JackQ321",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJj_cNghC-D7KesefTwXYWtFvd_gtikTrjL6CDAs9dhx1pxw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "A very friendly and knowledgeable staff.",
"date": "2023-03-30T18:14:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jackq321. Your feedback is highly appreciated. Thank you for the review!",
"replyDate": "2023-07-10T00:15:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0eb4225b-989b-41f4-9def-7e8827f2452f",
"author": "Diasha Love",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_hxhuYWgcF3eaIKlZtgETajKqKU3Xs2GfBKDKhBGl8BMCjFvF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very happy with this storage I’ve chosen they are very nice people and have great deals🥺💗",
"date": "2023-03-29T20:10:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Diasha. We are thrilled to learn that you had a positive experience with us! ",
"replyDate": "2023-07-10T00:15:17.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "115f2326-3f89-4ac9-8cd6-788db2ea775e",
"author": "Shelly Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQDBLE9GjszT15RiEWdCuzBhEVUWkdTm8IHHRQl_v9Zz4ruQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very satisfied with my deal they are the best for sure highly recommend ‼️💯",
"date": "2023-03-29T20:08:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Shelly. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2023-07-10T00:15:17.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8129d7e7-2f1c-4cc4-981b-87c727a59e46",
"author": "Tony Guat",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUff06SQnvlFHvVA216zEtOpJFo0fdpGUqckT_mU_fXB3sr5QI=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience and she was very nice Jamie was really polite",
"date": "2023-03-28T01:29:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Tony. Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2023-07-10T00:15:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca633e5a-001b-4065-90c7-e2c5dd6f6986",
"author": "جوناثان لوا",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuj9OlWhTUkR8HlX0qFBmexmgZWyCHVTT5oUc5kJ7fxMdcIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie and Beatriz were very polite and respectful when I showed up I really recommend and support them !",
"date": "2023-02-10T23:53:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
"replyDate": "2023-07-10T00:15:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7b31be2b-9bc9-4ceb-b692-7ad519bce371",
"author": "Marylu Pelayo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRI-zQ_Hd5gAJFWkJNIa_YRXhFVPbpN1oceK_6MpIcAj224g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service.\nThey are Jamie and Beatriz.",
"date": "2023-02-09T00:40:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "39e707c0-39c0-4a73-9f24-208492b159b4",
"author": "Justin Silva",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU91R-6f_SxbxIMmqirqo7ZNiU4CbO78gWVM_jxaOACmmi9faQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff (Jamie/Beatriz) was friendly and knowledgeable. I definitely recommend storage Star!",
"date": "2023-02-08T03:01:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Justin. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2023-07-10T00:15:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "792f701c-7813-4821-b60e-5f8ead97aad7",
"author": "Jennifer Ashlock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTHIjYiEclndvMp3DUAKDPJH5BHgdqr1a9QFbEK6wfapK3OQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie and Beatriz are wonderful informative and helpful.",
"date": "2023-02-07T04:10:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
"replyDate": "2023-07-10T00:15:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37051122-9568-4e44-a8ab-11956f8f82ec",
"author": "Tomatofacepoopynose",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJULzAHrX6IsbbHCUB7U9YLC-laefZBI5PKW_fepDEXe7bo7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie and Beatrice were wonderful and very helpful",
"date": "2023-02-03T20:09:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2023-07-10T00:15:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28f3315b-fb03-4fc2-9349-3ad27cbba58a",
"author": "Beatrice Varnado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL74fzHjiMhv6ax_-JZw01-1--gKVUZ24dCJFRgJg81KkSCQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice place. Very good service.",
"date": "2023-02-01T18:11:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Beatrice. We appreciate the kind words and are glad we could provide you with a positive experience!",
"replyDate": "2023-07-10T00:15:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f34e66b-965d-45b8-bac1-077b547c572c",
"author": "Brown Suga",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVknn2ZQVWVXBNCrLesJE0eUveWhKsKKVhj3OlG6FQicWxUwea7=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jamie was very awesone to work with she was very, very helpful in regards to all your needs of needing a storage give them a try you will not be disappointed. Also i feel jamie deserves a raise",
"date": "2023-01-13T22:01:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Brown. Your feedback is highly appreciated. Thank you for the review!",
"replyDate": "2023-07-10T00:15:17.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "neutral"
},
{
"id": "418f85af-7d72-4fb5-9249-fccc922c3e37",
"author": "Donald Webster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEMWUK1eTR7oGQMVlfsigUIqF05zwi7VPDmhs6VCnAXHQfUA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Management is friendly and very helpful.",
"date": "2021-09-19T19:57:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Donald, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2022-07-10T00:15:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b8213134-c937-448c-a9ee-53a9333f02c4",
"author": "Milly Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFGs1jAgK8i9_o-L5bijG_xHpF2cC4V3iQ7s0wuVrmjs3E5g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-05-27T22:03:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fb4c6edb-d4f7-4752-9276-48d14f7fcaed",
"author": "SWeeTNesS Dude",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzHLuVrKM2VSLZowFyLDhu8haQH_BQE7Qq36W3Qz0Pe1RTdA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Off the freeway clean friendly storage",
"date": "2021-05-03T23:55:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dude, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2021-07-10T00:15:17.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f2bcab10-5c15-46f9-bf18-34acc18b4d67",
"author": "D BOLLINGER",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDzZA2zPQnaIyXPQjMUNiEV6KIKQ6KkLKe-ykNPBv1JQR4qFQf=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great for the price",
"date": "2021-03-03T19:16:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello D Bollinger, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2021-07-10T00:15:17.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f43e9d5b-1228-4d94-acc5-1966da3c058d",
"author": "Sandra Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeeRtaYuc52ba9T0ksBNr-SJqdoQulro2qDiu9wyDaW447cDg5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Went for storage unit and customer service was great. Shannon treated us with great information and kindness. Would recommend others to come for sure!",
"date": "2021-02-07T22:10:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sandra, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2021-07-10T00:15:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "311e42c0-095a-4f69-99f2-282d87ea8772",
"author": "Hawk SilverDragon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD3J1dp0XmjuvD_oSH2L0ozy2zypJL4VowXgmuWrjFs2v26Nc=s64-c-rp-mo-br100",
"rating": 4,
"text": "Staff is friendly and honorable",
"date": "2020-12-13T19:55:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Hawk, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2021-07-10T00:15:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "58af62bb-022b-4c24-a7b1-0686e90b0df9",
"author": "Jeremy 222",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwl5-_5q63VOnNgJMRxOS-1kAzxTfXn9rPOjkSdLlcPzVUO4E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Reserved my unit online. Everything went smoothly and the lady at the front desk was very helpful.",
"date": "2020-04-19T19:09:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeremy, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2020-07-10T00:15:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "63554248-f5d3-47d2-bd4d-66865a3ccfe3",
"author": "Ernestine J Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLa-6n4odcogNeYldHyp1JnWJoGguF95v21_Qw8FjfXf8LB-A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-09-25T18:02:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0f2c75d7-7ace-4d89-994f-fd610a699d5e",
"author": "Inez Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbGBKKbJac7sYc38GV2L-IYQlNaVlbdD21OXEZyC7A2NlB1TMpCw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2019-09-22T23:11:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5a567832-768a-47a6-b3b5-3339f7eb69fa",
"author": "reymundo villanueva",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfK43wYf_u5CQsVT4bOkt6ezNwp9hkfC66SNXlXxrRryMsc9O9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-06-08T15:17:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e886b17e-78f0-45ce-93c0-5a8b0fac9297",
"author": "Tamara Davidson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWY8XULpZajNOz_-OO-L_OKjj6MIjvKWg0kRgsY0F7ApxhypO6Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-05-06T08:39:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d7c64e79-8c08-4616-9b36-12a2cc9c1cde",
"author": "Roberta Manning",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWera_M4kLXF5aLX8BvjPSrGzx_oeOOQUnS2AIS4TfMFIzf1kaS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-04-02T21:36:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1adbe2a2-4eae-4348-be72-e0f307d6b750",
"author": "Victoria Padilla",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9Jcx-K6moHSSOUC3f_pcb5M3PugkTs0HkpXX36nKX1FyU_jMB=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean, easy access",
"date": "2019-02-21T06:23:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "867996f5-dba4-4da6-866f-d17f5c4442a1",
"author": "Cymantha Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcAeKr27GF_sXyfCfCPGxN1SkFpE_09TG5ddxjSb3uxkwRuN14=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "We've had our stuff in storage for a long time. I am happy with this business.",
"date": "2018-12-16T00:36:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c1725098-09be-431d-98cd-4e48421b047a",
"author": "Tammy Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMCrBduTatVKk7oeRCwRih_fjG0ZFaoZkYCsUvimQ643azzs0=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good service with post office",
"date": "2018-12-02T11:42:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7a28cf59-83d9-4543-845e-ffd9fe32d359",
"author": "Cymantha Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5mZaO_f-u5cv8y8AXk7GR6OTLWNwxvBI22VpaaJOnQiinUSaKuw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is very convient. Clean but small. We have used this storage for a couple years now.",
"date": "2018-11-24T05:51:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b6c37710-4977-40d7-8b09-d10cc1a12f5f",
"author": "Rhonda Buckhanan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2kSXsQ6EJks5TeaILP-zfnnlK1p9kYyKwEvxjFXGN3CjK2XM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-11-23T04:58:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "888e7026-2675-4dc4-8496-080d6f7e8a28",
"author": "Christine Grijalva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINSZCL15taN6yzFFtTp7OkitD6ey-fH5ekdTrBdlErDJycJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safety first",
"date": "2018-10-01T21:27:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "7c45957d-79a6-4ee4-a007-54ca045a0ee1",
"author": "dawn mason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaujMqkgiC3mIZu4jYWzjs3n01Ds9mPhs-qWhEdUYfvgE6TQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very good place to store things",
"date": "2017-09-06T14:49:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e7c39c35-4b2e-4410-b859-6b54fa3791a0",
"author": "crystal Celestine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZ1VA-iYKG2OWHwbUNegKwxmIShqGzPQmGbv5LHA3rhl2Be6jGhQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The best prices on town i have had a storage thwr d's for 5 years in still do",
"date": "2017-07-15T00:38:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
}
]
}