{
"summary": {
"average": 4.8,
"total": 375,
"distribution": {
"1": 9,
"2": 3,
"3": 4,
"4": 6,
"5": 353
}
},
"reviews": [
{
"id": "1064731d-2554-4896-bad4-e892e3ee3a26",
"author": "Patrick Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJD7DEdsKKD9dmde5nB_ZID_piubx4HiT3GF5pRS8OWYtsIxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-08-10T14:59:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Patrick Mitchell! We are glad to hear that you had a positive experience. If you have any questions or need assistance in the future, feel free to reach out. We are always here to help.",
"replyDate": "2026-08-13T18:09:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f73fac7a-6508-4f48-abc4-233bf0a6a294",
"author": "Gary Andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL145pLH5ICq_MIXZfikMmLLauo7d6XYxCLauLDN9hAZmGTCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and straight and to the point. Ron was very informative and helpful.",
"date": "2026-08-08T18:29:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Gary! We are thrilled to hear that you had a great experience with Ron and found our service informative and helpful. If you ever need assistance again, feel free to reach out. We are always here to help!",
"replyDate": "2026-08-13T18:09:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "925af978-43bd-431a-90e7-0c329823ab78",
"author": "nick macduff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjQIyM1dSxCglHohIbLvPMnsjh8sY7p76VOLlFhjJvt4gHOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Zoe was absolutely wonderful and provided nothing but the upmost top quality customer service. Would highly recommend!",
"date": "2026-08-04T19:09:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nick, we're thrilled Zoe impressed you with top-quality service! Thank you for the 5-star review. We appreciate your recommendation and look forward to your next visit. Your Storage Units Aiken - Where total storage satisfaction awaits!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-08-13T18:09:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b077562-40dc-446c-9f11-bb47796a4ab3",
"author": "Asia Goodson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAgqCVdrg4w-4RvGyUA1mQqwVCo6zPGf-BvMjZXoYK63xW7kbF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone was so nice and helpful. Prices are great I would 100% recommend",
"date": "2026-07-29T17:18:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Asia! We are thrilled to hear that you found our team to be helpful and friendly. We strive to provide excellent service at great prices, and we are delighted that you would recommend us. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2026-08-03T18:09:11.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "f2e17079-74a5-481c-b4d1-20ea49a58980",
"author": "Brian White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3XAbxUqYhXxiKn1ozqNfsgqvh9LCz0gIS_C6BLuELSoHp_jU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sophia was wonderful helped me a ton. Made sure my process was smooth and that understood everything having to do with my unit",
"date": "2026-07-22T19:39:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brian, thank you for the glowing review! We're overjoyed to hear Sophia provided exceptional service. We appreciate your kind words and look forward to your next visit. Don't forget about our free Amazon pick-up service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-08-03T18:09:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95cb69d4-e1e6-4d2d-ad70-9bccb8c00592",
"author": "Katrina Cerda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpuE-CIYwlzIBlxYvDJfk0DsQLMIPqVUD6_yZGQ57mdSfwaJyr=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-07-02T18:44:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Katrina! We're glad to hear that you had a positive experience. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!",
"replyDate": "2026-07-03T18:09:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b060806a-7f0c-4466-9a01-3a0e72e332f6",
"author": "Tawny Littler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQVl-f7VXP2VU8cv-6Bo6F1eY1BJ6eQApkgBKUB57h9yvXDQDb=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-07-02T18:43:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Tawny! We're thrilled to hear that you had a positive experience with us. If you have any questions or need further assistance, feel free to reach out. We're always here to help. Have a wonderful day!",
"replyDate": "2026-07-03T18:09:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec423133-eb4c-4ae3-9fd5-ed30d580db6b",
"author": "rebecca kinsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImB868L4pN3tby8sTgkjPt_deuYHxkMrBByYyeW7h5b7UyKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sophia was awesome to work with! She answered all our questions and made the rental process a breeze. Highly recommend!!!",
"date": "2026-07-01T15:34:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Rebecca! We are thrilled to hear that Sophia was able to make your rental experience a breeze by answering all your questions. We strive to provide helpful and friendly service to all our customers. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your recommendation and hope to work with you again soon!",
"replyDate": "2026-07-03T18:09:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b495f363-68db-4669-a265-ed290d78dba6",
"author": "Steven Watts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_9fknAjIte3RL0PTx_4CMClQ2Eqi_aaQybvalGEg4eVTUog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing and friendly service! Willing to help me with any questions or concerns and just all around amazing service!",
"date": "2026-06-29T21:08:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Steven! We are delighted to hear that you had an amazing experience with our service. Our team always strives to be helpful, friendly, and attentive to our customers' needs. If you have any more questions or concerns in the future, please don't hesitate to reach out. We are always here to help!",
"replyDate": "2026-07-03T18:09:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c283a5e4-17f3-4b54-b625-f23b65218e95",
"author": "Chelsea McKinney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9IpB-XGyrtBfQWWX2YoBcTNbcCReW6osBigTCF7USEtHD6cQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was great! Very friendly and helpful! Great pricing and quality storage!",
"date": "2026-06-26T13:27:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chelsea, thank you for sharing your experience! We're thrilled Amy provided top-notch service. We take pride in our quality storage and competitive pricing. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-08-03T18:09:11.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9e1f31ab-71d4-45af-9e4f-425a9c8bb31e",
"author": "Reggie Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWb5UlSZ8klzEjPjDuQl94EUo0KLBj6qpgHyxNXzeUp3Q5-ZhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice, safe, clean and hassle free. Amy and Sophia were top notch and super friendly. I recommend for any storage needs.",
"date": "2026-06-24T18:46:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Reggie, thank you for recommending us! We're thrilled you found our facility nice, safe, and hassle-free. Amy and Sophia are fantastic! We appreciate your kind words.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-08-03T18:09:11.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a0c7665a-0650-4750-9abc-c48bf0321351",
"author": "Elliott Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwcyXNeYbwj8FfCHoa_e2J06JrKptfqKEGdSar0y5PCRoV3A=s64-c-rp-mo-br100",
"rating": 4,
"text": "This location was very clean and the staff was always friendly. The temperature controlled environment was my reason I chose to go with this storage location and I always got to my unit with minimal difficulty. Mrs. Amy was a pleasure and kind!",
"date": "2026-06-23T19:44:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing us, Elliott! We're thrilled you appreciate our clean facility and friendly staff. Mrs. Amy is a gem! Feel free to share any improvement ideas. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-07-03T18:09:11.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e9861434-cb0a-4993-99d3-8cf8d988d8a3",
"author": "Cynthia Bayer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyUwnIztrp_udy8lZ1rbiKI5HEhtvvTLZE05a3EIAufMhAHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am a return customer because of the excellent service I previously had. Once again, I had an exceptional experience with Amy today.She was friendly, professional, and very thorough.",
"date": "2026-06-22T21:17:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cynthia! We're thrilled to have you back and to hear about your exceptional experience with Amy. We appreciate your loyalty and look forward to serving you again. Your Storage Units Aiken.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-07-03T18:09:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca5acd28-ca7c-47f5-8fe2-3b9155a385d9",
"author": "Daniel Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjwXIO7MuTNIkXEloTOacWRBGXHAzpuOEm4u1XiE4tFm7QxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sophia is a GREAT sales associate!!!",
"date": "2026-06-20T21:29:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Daniel! We're thrilled to hear that Sophia provided you with excellent service. If you have any more feedback or need assistance in the future, please don't hesitate to reach out to us. We appreciate your support!",
"replyDate": "2026-07-03T18:09:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6eeea1b-071e-47cf-9c8e-61987526dbae",
"author": "Lakiesha Kirkwoodk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgzXpQ1fQyn74GZQ0Dm3D4b5mdvrnM_BKkBiShbpJqUGFUQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-18T18:59:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Lakiesha! We are delighted to hear that you had a positive experience with us. If you have any feedback or questions in the future, feel free to reach out. We are always here to help. Have a wonderful day!",
"replyDate": "2026-08-03T18:09:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ae176b9-c80d-40ae-b6a5-8ee7cf6158ae",
"author": "Chris Francis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTb4aTzLCKt9pTu1qGD5uWMQ0UsqaW0yEBQdhHaDf_tYHeZ3P3xQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy at Storage Units is wonderful. The unit met our needs. The climate control is awesome.",
"date": "2026-06-18T18:31:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Chris! We are thrilled to hear that Amy was able to assist you and that our storage unit met your needs. Our team takes pride in providing excellent customer service and maintaining top-notch climate control. If you ever need anything in the future, please don't hesitate to reach out. We are always here to help!",
"replyDate": "2026-07-03T18:09:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2313bf84-5c8e-498d-8f9b-31aa744f9208",
"author": "Marcie Royle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzEU9m3Iigxo4QZRDLsGzUo6l1q4USQ84C8y4sP1C8CVtt4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Delighted with my storage unit, super clean, well maintained facility! Nice managers. A++",
"date": "2026-06-18T11:46:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Marcie! We are thrilled to hear that you are delighted with your storage unit and our facility. Our team works hard to ensure that our units are clean and well-maintained, and we are always here to help with any questions or concerns you may have. If you ever need anything, please don't hesitate to reach out. Thank you for choosing us for your storage needs!",
"replyDate": "2026-07-03T18:09:11.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8f933ff6-7369-4f16-9305-f2648d45d9c9",
"author": "Robert Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCkwdMlL-mHI24wYd5tstyoAZ61CGpoyFDpDOJmyRx7xgOQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-16T14:09:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Robert Brooks! We are delighted to hear that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We are always here to help.",
"replyDate": "2026-08-03T18:09:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f060dbb3-c888-4857-b028-553e18624311",
"author": "Brian Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDVbkwU7WgDmf04vXVt81c4F1AbyKBbcOL8EpcMTta8e7cMxpWdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-16T14:08:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Brian, for your 5-star rating! We are thrilled to hear that you had a positive experience with us. If you have any questions or need assistance in the future, please don't hesitate to reach out. Have a great day!",
"replyDate": "2026-07-03T18:09:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "17c526b0-2f8c-4f74-a6bd-d8d258380dcf",
"author": "Stacey Salley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK89DU50TMd3nsdq6079LYeGOXZP3U2BOGgQJLczdD29qYfbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was great! She helped me while training a new employee and never skipped a beat.",
"date": "2026-06-05T18:26:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Stacey! We're thrilled to hear that Amy provided you with great assistance while training your new employee. Our team is always here to help and ensure a smooth experience for you. If you ever need anything else, don't hesitate to reach out. We appreciate your feedback!",
"replyDate": "2026-07-03T18:09:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87c22aca-b0ec-47a1-be08-5fc86d2f3c38",
"author": "Christy Sparks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnFRSYvAGRQjxHmjFSsXzob76Emq_Fi4cMkLAqzuc1qxb72Y5I=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been a renter for a couple years. I have always had great service. Amy has been especially helpful and is very knowledgeable. I highly recommend this place!",
"date": "2026-06-04T16:06:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Christy! We are thrilled to hear that you have had a positive experience renting with us. We will be sure to pass along your compliments to Amy - she will be delighted to hear that she has been helpful and knowledgeable. If you ever need anything or have any questions, please don't hesitate to reach out. We appreciate your recommendation and look forward to continuing to provide you with great service.",
"replyDate": "2026-07-03T18:09:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aeaac98d-d4c3-42da-a296-a89241302952",
"author": "Brandie Joy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUj0r87Ptdd8OH1qqxYvA9-Q5VzUNEkEeJzBjwYEeWwZNdxIK0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was absolutely amazing! Stayed late to help me sign my lease!",
"date": "2026-06-01T22:14:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Brandie Joy! We are thrilled to hear that Amy was able to assist you with signing your lease and went above and beyond to accommodate you. We strive to provide helpful and friendly service to all of our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2026-07-03T18:09:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "03dd3e04-1043-4341-a11a-dbb6aadd15b1",
"author": "Krypto Kite",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkdbW6XLlDeUm1jfTJbrxS7tLZzVIClpodoNvpO31Os9ddNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was very helpful",
"date": "2026-06-01T19:33:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Krypto Kite! We're thrilled to hear that Amy was able to assist you. If you have any more questions or need further assistance, feel free to reach out to us. We're always here to help!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1ee9d5e9-63c5-4518-b802-e16679aab4b8",
"author": "Jax Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAfPSusfqoF9NZ3kKVzkscgMUCwlDmTPr40LoSx-KPAta43EI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-01T19:32:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Jax Johnson! We're glad we could assist you. If you have any questions or need further help, feel free to reach out to us. We're always here to provide friendly and helpful service.",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64076360-7114-4127-8848-31bbe3761a68",
"author": "Julia Spires",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgWCguco5WzTK2APuBWwEPbbEwbk7raUM2InSv5LwO3J1HEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is amazing!!! The office was packed and she handled every customer with such grace and patience and treated everyone like family. I would recommend her and the aiken location of storage units to anyone!",
"date": "2026-05-29T18:50:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Julia! We are thrilled to hear that you had a positive experience with Amy at our Aiken location. Providing excellent customer service is always our top priority, and we are delighted that Amy was able to assist you with grace and patience. We truly appreciate your recommendation and look forward to serving you again in the future. If you have any more storage needs, don't hesitate to reach out to us. Have a wonderful day!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f6c70e99-357c-4f38-b75d-0f206a6bd983",
"author": "Anissa Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgdIKEN-Zub6cXAXKXFFHL4hYQbWGEaUWExacb64wM5jh8RQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-29T14:34:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Anissa Richardson! We are thrilled that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67930eab-1fb2-414c-8852-248763a51793",
"author": "Joe Thomas Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRjEDAh0n9YU-tCnpuiRI6aY6cbsb2nU2JqlujDwF3n0TZsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and very informative of the process and units!",
"date": "2026-05-29T13:36:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Joe Thomas Jr.! We're thrilled to hear that you had a great experience with our customer service team and found the information about our process and units to be informative. If you have any more questions or need assistance in the future, feel free to reach out to us. We're always here to help!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "416717f0-d49a-45a7-9955-d174a7c86577",
"author": "Aquwanius Harrison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJY-JnQOBLvmahNesvFvANKCCCgVljNImpS582LpE65-w5RdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had a wonderful experience with my 2 years storing my belongings here....and Amy is the best person ever! She's always soooo bubbly and friendly!",
"date": "2026-05-28T18:43:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Aquwanius! We are thrilled to hear that you have had a wonderful experience storing your belongings with us for the past 2 years. Amy truly is a gem, and we are so glad to hear that she has been helpful and friendly during your time with us. If you ever need anything or have any questions, don't hesitate to reach out. We're here to help!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b9e936ae-3526-4223-9440-32d3329aed66",
"author": "Tayvon Givens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_DftzzKW4YotfTod9Ld9EloiTguKqXPtci9YzHrucosr7mVU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service and very nice employees. Will reccomend this location.",
"date": "2026-05-28T18:08:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Tayvon! We're thrilled to hear that you had an awesome experience with our customer service and found our employees to be very nice. We truly appreciate your recommendation and look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out to us. Have a great day!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c56536ea-f21c-45ed-a89d-dcc5fa74ddf9",
"author": "Quantez Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7OCZtdjCDyVASGBBJ0aXgrLVzVIGtwWXvo2uJx_oqmmCD_Qs3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amy was a pleasure to work with! Never had any issues from this place and they were always helpful if I had questions or accidentally lost my unit key. I would recommend this place to anyone I know or even a stranger! Thank you all so much!",
"date": "2026-05-27T21:37:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Quantez, for your kind words! We're thrilled to hear that you had a great experience working with Amy and that our team was able to assist you whenever you needed help. We truly appreciate your recommendation and are grateful for your support. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c8957961-1c89-4beb-8d17-783d63384867",
"author": "Kim Aycock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVukFejzus0oPB3IINloJUTM2giKxQbtbkjIs6muGqpX0rPd3kWZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick, fast, and friendly service. Very pleased.",
"date": "2026-05-27T16:25:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Kim! We are thrilled to hear that you had a great experience with our service. If you ever need anything in the future, don't hesitate to reach out. We are always here to help!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd8a7018-2b1d-4d3c-b209-5c7ae777fd7c",
"author": "Nancy Fenstermacher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLXh6kxBNxODGz7TG28dfAELMwoTyC_ViqgOvOVV2Pm5ByJFEz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was very helpful with picking out my storage unit.",
"date": "2026-05-27T14:58:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Nancy! We're glad to hear that Amy was able to help you pick out the perfect storage unit. If you have any more questions or need further assistance, feel free to reach out to us. We're always here to help!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "99902030-1535-4abc-8bc8-ecc5fbe0b867",
"author": "John Harrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhSanqeWhjJrTbaZ_zXTumgbW1zUdNf3oPDV7Rs3-w875F9XxF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a third unit today. Amy was amazing to work with in getting it done. She had great suggestions for which units to rent. I highly recommend this storage facility!",
"date": "2026-05-25T17:43:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, John! We're thrilled you appreciate our team's helpfulness. Amy will be delighted to hear your kind words. We look forward to your next visit. Don't forget about our free Amazon pick-up service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9985516-f95f-4a44-9703-c9e61a8e40e6",
"author": "Jacob Dowell (TheRealJakoby)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVR8yKXWFIZPIoG-TN4Qjo5byeZN8h0JZVd4YpfTi_W6fSe2YU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful place, great workers!",
"date": "2026-05-25T16:20:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jacob, for the glowing review! We're thrilled you had a wonderful experience with our great team. Your feedback means the world to us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89b06f3f-e997-4bca-a51a-933fc7b892b1",
"author": "Dylan Schmittle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLbjpqK-HiPN3acSFH29mNaQX3RXGgzYs8EPiXPLZ8fWAMEDJkIQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amy helped me reset my autopay! Thanks so much!",
"date": "2026-05-23T19:54:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you! We're thrilled Amy provided top-notch assistance with your autopay. We appreciate your kind words and look forward to your next visit. Remember our free Amazon service for added convenience!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2afd9c36-8809-4927-989e-1629b6a60744",
"author": "cindy oltman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkSMEvz83Ps8smbe0q4S48FmTgAtHrBMvRvkUxTdhrZhTWGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and professional.",
"date": "2026-05-22T18:32:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Cindy Oltman! We are thrilled to hear that you found our team to be very friendly and professional. If you ever need any assistance in the future, please don't hesitate to reach out. We are always here to help.",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ad10afb4-bce3-4156-ae6a-7344eebe3d60",
"author": "Blake Fagan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKn01p7PDNFn1s0taF8xPJ1BWXEa0sONxIiB9cmWSw9ySTTyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was great!",
"date": "2026-05-22T16:56:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review, Blake! We're thrilled Amy impressed you. We appreciate your kind words and look forward to serving you again soon at Your Storage Units Aiken.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "840144df-75b8-4178-978d-ed2c408a0565",
"author": "Lavonne Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDUrHHsPBoXV-bLbRLiS5xjJbD5QnADXmtKkIMUNoeP-e4Qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Amy is a wonderful, patient, friendly and a thoughtful manager. She unfortunately, always has to call to make sure I know when my rental payment time is coming up, so I will not miss any bills & be charged any extra fees.",
"date": "2026-05-20T20:27:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Lavonne! We're thrilled to hear about your positive experience with Ms. Amy's exceptional care and attention to detail. We appreciate your feedback and look forward to your next visit. Your Storage Units Aiken
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-03T18:09:13.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "350ca141-1257-49ec-94c4-f74677689aae",
"author": "Lisa Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi1KceyYhT9xS7HPvec0mrxmHrfUflYoYL1-8QeHHPDwmbmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is awesome!! Very personable and professional. Need more folks like this in customer service these days!\nLisa S",
"date": "2026-05-20T14:07:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Lisa! We're thrilled to hear that you had a positive experience with Amy. We strive to provide helpful and friendly customer service, and we're glad that Amy exemplified that for you. If you ever need assistance in the future, don't hesitate to reach out. Thank you for your kind words!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5c97e1e6-1e28-41ce-b810-cce383da9edd",
"author": "Lorenzo Moffett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9g3aeI6pELXxzIbRaqFCCtNQLrReyAwPgXgkYfe0aETcOOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great! people ! wonderful service. Very nice storage. Very Clean! Definitely recommend .this Storage",
"date": "2026-05-15T16:42:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lorenzo! We're so glad you enjoyed our spotless storage units and top-notch service. We appreciate your recommendation. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f8733ca1-9fa9-4a3f-a235-1ec9836c97f1",
"author": "Randi Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIR11UpIv4ku1D3zAa80lOqFXl6c-mhqVidFIylFMxDz1fYwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is amazing! Very Informative and kind. Highly recommend!",
"date": "2026-05-14T16:24:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Randi! We are thrilled to hear that you had a positive experience with Amy. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We are always here to help!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5cb82d9d-c4f6-4f87-a326-a936468bbcd8",
"author": "Antonio Chance",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3VdsU4s4unaNq16S0Ot1nPi96FpAHLSQ2jM-BGAUs24wZMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!AMY IS AWESOME!",
"date": "2026-05-13T17:05:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Antonio! We're pleased you had a great experience with Amy. We appreciate your kind words and look forward to seeing you again soon. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4c1d026-8d96-491d-bc67-163d569f9ee0",
"author": "Kyra Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUphIg8cT2SOrGF7HxpQpEW866IM4DuMvvkwjaZMQwzvnUow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was amazing!!",
"date": "2026-05-13T16:35:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kyra, thank you for sharing your experience! We are thrilled Amy provided amazing service. Remember our free Amazon pick-up and drop-off service! We look forward to seeing you again soon at Your Storage Units Aiken.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8797764-b0d3-4196-ab07-592d17808ff5",
"author": "Edward Cheatham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXLTYHrVgD5WST7yzxU2nMaUbhQYO7fh8-0kG5QwPLDBVP3ZkE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful service. Awesome staff Amy was great..",
"date": "2026-05-13T14:49:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Edward! We are thrilled to hear that you had a wonderful experience with our service and that Amy was able to assist you effectively. If you ever need any more help or have any questions, please don't hesitate to reach out. We're here to help!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b95e43b-877b-45cd-a4b1-a4e9494acdbf",
"author": "Judith C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUanr-EeD4xYnkEoBASt8imdz8lNSgalzdDZmeXukSt82lmdS9acg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I wanted to share my appreciation for the incredible service I received today. From the moment I walked in, Sophia and Amy made me feel welcomed and valued. Their professionalism and friendly greeting truly stood out. It’s rare to find such high-quality customer service, and they are both a huge asset to the team!",
"date": "2026-05-12T15:30:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Judith, for taking the time to share your wonderful experience with us! We are thrilled to hear that Sophia and Amy provided you with exceptional service and made you feel welcomed and valued. We are incredibly proud to have them as part of our team, and we will be sure to pass along your kind words to them. If you ever need anything in the future, don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "1eb5c019-6a34-4a4f-84d0-92364ad70870",
"author": "Laurie Broome",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWhyV5aTO4RrnhtnVFdARocAeifdClsd8q82D439oFfcejKA4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is knowledgeable and friendly making the process smooth and efficient",
"date": "2026-05-11T20:56:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Laurie! We're thrilled to hear that Amy was able to provide you with knowledgeable and friendly service to make your experience smooth and efficient. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1e1da49d-9078-42df-ad28-a188e842e848",
"author": "M. Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMKrMI3MwfO0RBSs4h_7QFE71hSbv2-FyMZ_C1XTPKiRjPjSFM=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was First storage company to bring us water",
"date": "2026-05-11T15:14:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, M. Williams! We are glad we could provide you with water storage solutions. If you have any more questions or need further assistance, feel free to reach out to us. We are always here to help!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1cbc0068-af0a-416f-8d2c-43b9d970b2e5",
"author": "Jackie Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhQFd--v9STcv0d37_d-8-Jd_cJorW4D8zwIsBEfhGHc2OPoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was amazing and super helpful 👏 ❤️\nShe was patient and made the rental process super easy..\nI can't wait to meet her in person..\nShe deserves a huge raise or at least some acknowledgement as an employee xo because she is an asset to any company just based on her demeanor and quick responses to all my questions..\nThank you Amy 🤗 xoxo",
"date": "2026-05-11T05:34:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Jackie Gonzalez, for your positive review and 5-star rating! We're glad to hear that you had a great experience with us. If you have any questions or need assistance in the future, feel free to reach out. We're always here to help!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe459a50-9f32-40a9-a22b-c8418d510388",
"author": "Angel Munoz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbuWFISVpcFOSQDQTCYjdYgHJfLmwUfg8OvPfoSUbrGT6Aig=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storage facility was extremely well maintained. Amy provided excellent customer service, she was straightforward, professional, and maintained a great attitude throughout my stay.",
"date": "2026-05-09T23:29:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Angel! We are thrilled to hear that you had a positive experience at our storage facility. We take pride in maintaining a clean and organized space for our customers. Amy will be delighted to hear that her customer service made a difference during your stay. If you ever need anything in the future, please don't hesitate to reach out. We are always here to help!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7026910b-47ae-4692-9590-3d3d119a396a",
"author": "David Milhouse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL689AMRDDfPFz2F65mR5aA11JuxZI4S9pGea7J2GAytnqy=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10 experience. At this point my storage unit is nicer than some apartments I’ve seen 😂 I felt like my stuff was in good hands the whole time. If I ever need storage again, I’m definitely coming back to this. Amy, Amyyyyyyy is top tier, the best!",
"date": "2026-05-09T21:02:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, David! We're thrilled to hear that you had a 10/10 experience with us and that you found our storage unit to be top tier. We take pride in ensuring that your belongings are in good hands and it's great to hear that Amy provided you with excellent service. If you ever need storage again, we'll be more than happy to assist you. Thank you for choosing us!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "72fc2f82-3ea1-4283-a3c5-19fbe07b801d",
"author": "David Mims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmy2byFtqben3a-aGNq07c0--VHixv0I3t7wzdaJEToclcvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "When moving Amy was so helpful and even decided to bring me some cold water. Will definitely recommend this location to friends. Keep up the good work Amy !",
"date": "2026-05-09T21:01:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, David! We are thrilled to hear that Amy provided you with exceptional service during your move. We always strive to go above and beyond for our customers, and it's great to know that Amy's thoughtful gesture made a positive impact on your experience. We truly appreciate your recommendation and look forward to serving you and your friends in the future. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "95a64fe4-8b16-43d6-8f70-48268c02fb2e",
"author": "Malik Bunch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLUxYn67OBM-fmKb8L6afmFy70dAQHnL0HLCz87z-QV-rSDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was awesome!",
"date": "2026-05-09T20:58:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Malik! We're thrilled to hear that you had a great experience with Amy. If you ever need any more assistance or have any questions, feel free to reach out to us. We're always here to help!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7217d1f-82f6-4ec8-95e8-d43401f1322c",
"author": "jeffreda shannon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU13b-RoILGJMTp8QuNncQYqc1ZLgrqPOlA6zaizqea227mYPHs=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience with the storage units here. Ms. Amy was very professional, helpful, and made the whole process easy for me. The property was clean, well-maintained, and I felt comfortable knowing my belongings were secure. They answered all of my questions and provided excellent customer service from start to finish. I would definitely recommend Storage Units at this location to anyone looking for a reliable storage unit.",
"date": "2026-05-09T20:57:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jeffreda! We are thrilled to hear about your positive experience with our storage units and Ms. Amy. We take pride in providing a clean, secure, and well-maintained property for our customers. It's great to know that our team was able to assist you throughout the process and deliver excellent customer service. Your recommendation means a lot to us, and we appreciate your support. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing Storage Units!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "944af72f-1d7a-4999-9d59-83dc2396fce6",
"author": "Edward Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhhEFaOpcLvYWVYyYMIZ1TK6zAQ9Xy8jexB7T9VVx9uMMymX8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is so awesome and was very help with the move in and my last day moving out.",
"date": "2026-05-09T20:55:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Edward! We're thrilled to hear that Amy was able to assist you with both your move-in and move-out process. We always strive to provide helpful and friendly service to make your experience as smooth as possible. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0e4ab9a-2551-489a-a6d3-2662e43a9dbb",
"author": "Thom Carr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKQdbguSpssJRPId-jkLbgdvwqv4eMpmR2Rm0ibrxTDf875Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely nice and polite lady at the front desk. They answered the questions quickly and consisly. Ended up getting a storage unit here due to the great location and prices aswell as the kind lady at the front desk.",
"date": "2026-05-09T18:59:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Thom! We appreciate your kind words about our team and convenient location. We're thrilled to have you as part of our storage community. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:16.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "034933be-b22f-434d-bbf8-fd89a780cfdb",
"author": "Melissa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOsBXUVzOYs0FcyraHXUniDi96n781kCTBQTLOJfGwJ1MNKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is awesome! Always so helpful with a great personality. I love her!",
"date": "2026-05-09T16:07:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Melissa! We are thrilled to hear that Amy was able to assist you with a great personality. We strive to provide helpful and friendly service to all our customers. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b69b4416-4b82-40c9-8a36-6f569b9daef7",
"author": "Semper Elita",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVi89iXkblZYyIzrcgS97xdD9CWHvP5FQQdmSDzq6LT3veddKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is always upbeat and super friendly",
"date": "2026-05-09T00:31:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Semper Elita, for your kind words! We're thrilled to hear that you find our staff upbeat and super friendly. We always strive to provide a helpful and welcoming atmosphere for our customers. If you ever need anything, feel free to reach out to us. We appreciate your support!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9fa96b62-1039-4fdc-81de-23afe1a86bc9",
"author": "Jared DeRosier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbmPXGxpmrZJHWCJk9CQ4xhBeIQY3oTAwVNW-Qgh2gC4SedQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was great she really took the time to figure out what I needed and took good care of me.",
"date": "2026-05-07T17:44:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jared! We are thrilled to hear that Amy provided you with exceptional service. Our team always strives to ensure that our customers' needs are met, and we are glad that you felt well taken care of. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!",
"replyDate": "2026-06-03T18:09:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "250eeeaf-56c3-4243-b86d-3ab7b7477156",
"author": "Jermaine Holland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxM0CjDpwDdAXAyz_LQ1sGAfr2rhbiyLwvGSEvFJ408nhU1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is awesome with great customer service. She also offered me some of their pizza from their pizza party!",
"date": "2026-05-07T14:33:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jermaine! We're thrilled to hear that you had a great experience with Amy and that you enjoyed our customer service. It's always our goal to be helpful and friendly to all our customers. We're glad you got to enjoy some of our pizza from the pizza party too! If you ever need anything else, don't hesitate to reach out. We're here to help!",
"replyDate": "2026-06-03T18:09:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f2c262eb-615f-4d6d-8bd2-452ce11292d2",
"author": "Doris Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLuxtFA0CyrjZ5-kXVENGd0Vg0XBxVWfVzU4u6fMjAOqON7mzZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was just fantastic here. Enjoyed being a customer, just rate increase had to remove items, but will definitely use again if needed and hopefully Amy will still be around.",
"date": "2026-05-07T14:14:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Doris! We're thrilled you found our service fantastic. We appreciate your feedback and look forward to assisting you again. Feel free to share any improvement ideas with us. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-03T18:09:19.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5fbe72f0-1bfc-4139-bad4-6bd15f8c7764",
"author": "Tab Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbq4m7ZxJuJotjH6Ho9eH04Q3nTkCbbT9P0x5HODgYYNcWFJ3p=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The sales rep was very professional and patient in the sign up process. She took her time and explained the fees and facility rules and regulations. I did not feel rushed. Great experience overall and will definitely continue to use Storage Units because of the value and location.",
"date": "2026-05-07T02:01:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Tab! We are thrilled to hear that you had a great experience with our sales rep. We take pride in providing excellent customer service and making sure all our customers feel informed and comfortable during the sign-up process. If you ever need anything or have any questions, feel free to reach out to us. We appreciate your business and look forward to serving you in the future at Storage Units!",
"replyDate": "2026-06-03T18:09:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8ca25e07-f06b-486c-b907-9070e53fbef1",
"author": "Daniella West",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGdDhwyKt7ypXhhv2SqhrvPl_Z-bi36863z-_fjK351-6x35E=s64-c-rp-mo-br100",
"rating": 5,
"text": "My second time having a storage unit at this facility and the improvements that Amy has made, have made a huge difference. Her bubbly personality and customer focus are always evident in each of our interactions. The customer appreciation events are also such a nice touch.",
"date": "2026-05-06T21:55:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for being a loyal customer, Daniella! We are thrilled to hear that you've noticed the improvements Amy has made and that her customer focus shines through in every interaction. It's fantastic to know that you enjoy our customer appreciation events as well. We truly appreciate your kind words and look forward to serving you for many more visits to come! If you ever need anything, please don't hesitate to reach out.",
"replyDate": "2026-06-03T18:09:19.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "73cff0ff-6f2c-4e16-8a87-e0a2b799b462",
"author": "Donna Lawrence",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYz1qbQkQqvRBOZsFyU-wNt55ZduQAX57C63XMREXTxcPORg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was so much help in our unit rentals and was very pleased with all her help.",
"date": "2026-05-06T19:34:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Donna! We're thrilled Amy provided top-notch service for your rentals. We aim for total storage satisfaction. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-03T18:09:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f34c5fd4-7a6b-475c-a08b-6f7e5a26153a",
"author": "Jonathan Golar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvmOvKBU8Qu9OfB0Rt-PceEoUCw-vEBzA-lVJEOeXcwAGgOw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amy at storageunits is always friendly and professional...she is highly recommended to do business with.",
"date": "2026-05-06T17:03:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Jonathan for your kind words! We are delighted to hear that Amy provided you with friendly and professional service. We strive to make every customer's experience a positive one, and we appreciate your recommendation. If you have any further storage needs, feel free to reach out to us. Have a great day!",
"replyDate": "2026-06-03T18:09:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7b4e181e-6be3-4cc0-9f6d-4a62ef5a2a8a",
"author": "Fayth Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJsEdHeMZzUIy-8cw6U9y2KjHb4MEazVUBbJRrIZdJZANaLWhzIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was very kind and always able to help! I'm moving and I had the same lady help me both times and she remembered me!",
"date": "2026-05-05T20:47:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Fayth! We're so glad you found our team so helpful during your moves. We appreciate your kind words and look forward to assisting you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-03T18:09:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d97dcfb-09ef-4fa6-9363-8105512c8200",
"author": "Ashley Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmt_bJOls_yqBOy5JQ6K28M6w4A9qnkv0SWZN_72lWKxbg_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": ".. Amy is the greatest blessing! Thankful for her🤍",
"date": "2026-05-04T18:23:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Ashley! We are thrilled to hear that Amy was able to provide you with a great experience. If you ever need assistance again, feel free to reach out. We're always here to help! 🌟🤍",
"replyDate": "2026-06-03T18:09:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "681babb2-c1b3-4ae1-81d1-97da561612ca",
"author": "Venus Monroe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWp-VJG0ip2u4C4AaO7GXwP2f_sBicBq0bqD-8QKiAwg0O5ryM9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manger is super sweet!!",
"date": "2026-05-04T18:10:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Venus! We're thrilled to hear that you found our manager to be super sweet. It's always our goal to provide helpful and friendly service to all our customers. If you ever need anything, please don't hesitate to reach out. We appreciate your support!",
"replyDate": "2026-06-03T18:09:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e99f271-9435-4ca0-a58a-5f0f19a6cfcb",
"author": "lydia lynn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxT4qKcKoldsmeUR0D5XxDtENy7sGzJYYII7w6u7_QsUWXEYAB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is always very welcoming and helpful",
"date": "2026-05-04T16:46:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lydia Lynn, we're elated you find Amy welcoming and helpful! Our team treasures your feedback. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-03T18:09:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "be152915-e760-4559-83f0-46a614694a13",
"author": "Jordyn Wilhelm",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5PNqrP1AXDBve6_eZSk0eBeDbqCZv3KkUevPDZfD1zOAlaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-04T16:03:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Jordyn Wilhelm! We are thrilled to hear that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out to us. We are always here to help!",
"replyDate": "2026-06-03T18:09:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e753f85b-e4ef-4497-b020-453545668540",
"author": "Dean Cavero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX68yFJ68fE_AayaFReiF6zMprb8g9j2Kh_Oxe2pVajGuIOqG3UlA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean, secure and easy to access all hours",
"date": "2026-05-04T13:28:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Dean! We are thrilled to hear that you found our facilities clean, secure, and easily accessible. If you have any questions or need assistance in the future, feel free to reach out to us. We are always here to help. Have a great day!",
"replyDate": "2026-06-03T18:09:19.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "fa48c7bf-1630-45f6-8ee2-57ab2fe43cbc",
"author": "Leola Reaves",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIm0h-04r3gUTToR3w5Bk736GqEeyR3MJLzVMvVvDOC9fUZYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-02T19:20:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Leola Reaves! We are thrilled to know that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We are always here to help.",
"replyDate": "2026-05-03T18:09:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f0c348c-5716-4f9a-8d82-ba9552d7eef8",
"author": "Patricia Devoe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcjSxTvGm19zWU_x5nMiMZyXw9UuHwe61scYHJUWxmjiZKVz0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sophia at Storage Unit was excellent to work with. She took care of my storage situation. She’s very professional and pleasant.",
"date": "2026-05-02T18:15:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Patricia! We are thrilled to hear that Sophia was able to provide you with excellent service and take care of your storage needs. We strive to be professional and pleasant in all interactions with our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our storage unit!",
"replyDate": "2026-05-03T18:09:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eda71f22-6ad5-4ed4-aa30-6c9e2d3bb261",
"author": "gene redd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJo2tDh41mwNwg_FEdVF_lv1hInetybsF3uCV5PgH0AZaBd9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service experience",
"date": "2026-05-02T09:03:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Gene! We are delighted to hear that you had a great customer service experience with us. If you ever need assistance in the future, please don't hesitate to reach out. We are always here to help.",
"replyDate": "2026-05-03T18:09:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7273639-89c2-4a56-aa0a-2a658ba8b1d6",
"author": "Jim Mazini",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVbmlzp_Nz8i9rdE00tSQTCfV5y7Q3BMx4EFaEoT42K-DocKM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Customer Service is amazing and the door is always open. I have stopped at other places and no one is there. Amy and Sophia are AWESOME!!!",
"date": "2026-05-01T21:16:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jim! We're thrilled you find our customer service amazing. Amy and Sophia will be delighted to hear your kind words. We appreciate your feedback and look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-05-03T18:09:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1bf5515-1294-444d-9d8a-2ba41605b084",
"author": "John Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeM3PHns0pbyuqKmbvJ9GSACIACAPlkHpwIgM6bwOGvGpH4wfs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy and Sofia always greets me with a smile every time I visit. I was once given coffee and a donut. Great people.",
"date": "2026-05-01T13:13:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, John Smith! We're thrilled to hear that Amy and Sofia were able to make your visit enjoyable. Providing a friendly and welcoming atmosphere is a top priority for us. We appreciate your feedback and look forward to seeing you again soon!",
"replyDate": "2026-05-03T18:09:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2bc06d05-c6d9-4bfa-935d-9b15a9a6893b",
"author": "rick cordero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMeQYtCisiyHMtcdYGaGkKmnzORFV9dNDRXdwBjveCvXt9MA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amy was so easy to deal with. Excellent service and answered all of our questions. Thank you so much.",
"date": "2026-04-28T19:36:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Rick! We are thrilled to hear that you had a great experience with Amy and that all your questions were answered. If you have any more questions in the future, feel free to reach out. We are always here to help!",
"replyDate": "2026-05-03T18:09:19.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "69bc9487-a336-45e7-bc87-3e6c8bb14af8",
"author": "Jeni-Kate",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpyV-9S0-hxJY9qnRaasYFfaaCNA373zO3WI9LdqH1cYkjBuyz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was super helpful getting me transferred into a bigger unit!!",
"date": "2026-04-28T18:46:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jeni-Kate! We're delighted to hear that Amy was able to assist you in transferring to a bigger unit. If you have any more questions or need further assistance, feel free to reach out to us. We're always here to help!",
"replyDate": "2026-05-03T18:09:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0a82ca12-1a23-4a13-980e-6c8fcccf2962",
"author": "Nicole Moseley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISDMC1hp6MVdckVwRgtWNhOLNXUHW-TkyuVU9Uo_zHJD2n0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super helpful and knowledgeable at her job. If you need help Amy is your girl!",
"date": "2026-04-28T18:45:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Nicole Moseley, for your kind words! We're thrilled to hear that Amy was able to assist you effectively. If you ever need help again, don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-05-03T18:09:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8f877e47-69a1-472b-bbd4-8d7d10457fba",
"author": "Maria Mcilvoy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTIrqXY22rAtZBSVAFn-smPPUsuYlG6ZpJnhgBI-j8FxinTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is nice to talk to and funny! I like talking to her!",
"date": "2026-04-28T13:33:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Maria! We're thrilled to hear that you found Amy helpful and friendly. We strive to provide a positive and enjoyable experience for all our customers. If you ever need assistance or just want to chat, feel free to reach out to us! We're here to help.",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "111d14d1-6f04-4728-9407-e65df7667a38",
"author": "Sandra Burke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwfj6_LL-bhUalSIM0CU20Wqml3a3qoVxE8JS22_kHFCZqGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sophia was absolutely spectacular and very knowledgeable. Thankful for a seamless experience",
"date": "2026-04-23T19:39:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Sandra! We're thrilled to hear that Sophia provided you with a spectacular and knowledgeable experience. If you have any more questions or need further assistance, feel free to reach out. We're here to help!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e528dd9b-3089-40c6-98b7-09a68c7ba9de",
"author": "Euphoric Skincare",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKD8Ah3m0WUE6Oq7uReuo-A1ZKYYjU2_G3R7JNbk2e7CRZy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was extremely helpful during the entire process. She made my first experience a breeze",
"date": "2026-04-22T18:53:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience! We're thrilled to hear that Amy made your visit a breeze. We appreciate your kind words and look forward to seeing you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5c777795-6a1e-4b56-832e-360c3f4afe4c",
"author": "Andrew Deal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwzwSHQjTJEfUoCkBoft5qsBIDntVthNCmA7rMbLpwvwEo_04=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy, was friendly and very helpful when we lost our key. Would use them for storage again.",
"date": "2026-04-21T13:47:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Andrew! We are glad that Amy was able to assist you when you lost your key. Our team always strives to be helpful and friendly to provide the best customer service possible. We look forward to serving you again for your storage needs in the future!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0559ad5-b8b4-48b5-bb3d-dc4956988ec4",
"author": "Whitney Bledsoe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtzW6T1YLYOB52uZsjhPoBuLwXvYL3TjIlPalhzvtmwKLeEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Office staff was absolutely wonderful!! Very helpful and personable! I feel like my items are very secure here.",
"date": "2026-04-20T20:17:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Whitney! We are thrilled to hear that you had a wonderful experience with our office staff and that you feel confident in the security of your items. If you ever need anything or have any questions, please don't hesitate to reach out. We are always here to help!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "dd34b10e-70d2-42e5-baaa-4e35a9221048",
"author": "Linda McKie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIni4f_nqKKBLP8gBYVP6bvR8oyY7bgG2iN-pYOYUwE1V8cVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks to Amy McDaniel for helping get copies of a contract and make payment. It was done in a timely manner with professional communication skills.",
"date": "2026-04-20T18:00:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Linda! We are glad that Amy was able to assist you efficiently and with professionalism. If you ever need more help in the future, please don't hesitate to reach out to us. We are always here to help!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4bd70bc6-0517-4b22-87e9-576b5795f784",
"author": "MaSiya McKenzie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKC3VLRcLfKdl59vtGag3iEoLh7DxRjOCTNI7HYSDSYH5zzuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-16T20:57:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, MaSiya McKenzie! We are glad that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We are always here to help!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f14d475e-ed6c-4402-a7a0-90154c443cff",
"author": "Jennie Burzynski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1VvDHSyDcEk-AYIhb-TuWNzbO6xokDzJlyY5W55e4OfgBKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was extremely pleasant and helpful. She was a joy to work with",
"date": "2026-04-15T16:36:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jennie, we're thrilled you found Amy so helpful! Our team is here to make your experience joyful. Thanks for sharing your feedback with us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d46a121-c93e-403c-9f6b-db3d8dac74d3",
"author": "Niya Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJy0pzBD5Ko_SRM_WXJPpQW_e_pJWExhAu5BusRRkskAq7GcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely a joy to work with, definitely recommend renting a storage unit here! Smooth process, clean units and a nice staff!",
"date": "2026-04-15T15:27:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Niya! We are thrilled to hear that you had a positive experience renting a storage unit with us. We strive to make the process as smooth and convenient as possible for our customers. If you ever need anything in the future, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f6667c33-e76e-4e4f-916d-832af34315a7",
"author": "sarah lynn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLKaIcMhTmNPOJ91-bbIGbEcvE-dZSTRTDL2lvK_mutDD8ljWl=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-14T20:40:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review, Sarah Lynn! We are thrilled to hear that you had a positive experience with us. If you have any questions or need further assistance, feel free to reach out. We are always here to help.",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d7c090e-5cf1-470d-ab62-2e324dc02cb7",
"author": "Carrie Mole Priester Camm6",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJU8YmYMepTpEcGaPEhh2kAF4D446FAcqEu8oI9jqFFVtUzJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is wonderful. Helped me through this whole process.",
"date": "2026-04-14T19:26:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Carrie! We are thrilled to hear that Amy was able to help you through the process. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95312a52-2f14-4b14-a3da-51adfe936169",
"author": "Ronald Corley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMOPJaydWTbGhBbOr0r2H92yn_Qd1X7wUtE5-vl_ZcpVoOmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is excellent! They take care of me!",
"date": "2026-04-14T19:04:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Ronald! We are thrilled to hear that you had a great experience with Amy and that she took good care of you. If you ever need any further assistance, feel free to reach out. We are always here to help!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f282e78-d160-44ad-be50-9f55e603ece6",
"author": "Sharee' Shannon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6EeID4HcTxievhHyIRafh5FEjXnufjVHkE9ni7EEpZHdLUZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you for your kindness and care.",
"date": "2026-04-13T21:20:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Sharee' Shannon! We are delighted to hear that you found our service helpful and caring. If you ever need assistance in the future, please don't hesitate to reach out. We are always here to help.",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "071bcb67-8ba1-4ed4-bcc6-bed100d290e2",
"author": "Anthony Trapino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOGwOBC8SlWfX-FtRaPIMCYzYdsISX2RfleqV83ehKZiztTQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amy is awesome!!!",
"date": "2026-04-10T18:48:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Anthony! We're thrilled to hear that you had a great experience with Amy. If you ever need assistance again, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b366d6e6-cccc-4d2f-8c86-7ac09a1e2d26",
"author": "Dawn Pica",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcjV29zCVFNcE04OrwBWaRn3mihcx-hJg04p7XDioS36y9GfXC5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is always a pleasure to work with.",
"date": "2026-04-10T18:44:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Dawn! We are thrilled to hear that you find working with Amy a pleasure. If you ever need any assistance or have any questions, please don't hesitate to reach out. We are always here to help!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c53a4075-c3fa-49e6-9872-57ab911160ed",
"author": "Martin Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKsoKUDC0XEd2LbsV2-mZgRnmnMtIIissM1EsVNkabM1N5KHs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really superior service Amy is just terrific",
"date": "2026-04-09T21:22:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Martin! We're thrilled to hear that you had a superior experience with us and that Amy was able to provide you with terrific service. If you ever need assistance in the future, don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7e84d04-2069-470b-8887-573c48f47db3",
"author": "Coraine Cottman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiJcnfEtctV_y_H2XzjJq9o86iwnRwd82WF-3CocDzgR2vcA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly service. The attendant was very knowledgeable & kind.",
"date": "2026-04-07T21:22:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Coraine! We are thrilled to hear that you found our service friendly and our attendant knowledgeable and kind. If you ever need any assistance in the future, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "647f56ad-9611-47ee-b743-f106353685e2",
"author": "Steve Hibbitts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKzjmubcBwgi1sfsNAaXbbrmfH9cQJJAbDquYOXTtRIwonTYIW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was great and very helpful throughout our whole process! Thanks!",
"date": "2026-04-04T19:59:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Steve! We're thrilled to hear that Amy was able to assist you throughout the process. If you have any more questions or need further assistance, feel free to reach out. We're always here to help!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c6e79887-9baa-4e28-92ff-0de00623e73e",
"author": "D B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCKL6sEnT3aexgz6kukYrkh5RAeKuaZdHhHX8AJfUGNs1ZupLS-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was fabulous. Great place. Clean and great location. Make sure you see Amy. Highly recommend",
"date": "2026-04-03T17:55:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, D B! We are thrilled to hear that you had a fabulous experience with Amy at our location. We take pride in providing a clean and convenient environment for our customers. Your recommendation means a lot to us, and we look forward to welcoming you back again soon!",
"replyDate": "2026-05-03T18:09:21.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "034c2d97-3068-490a-981a-2a197d122153",
"author": "martynsco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZaCAlEc20Jh_KH3wFmOMuaFIOocwBSGCwW7IToZtDmegEFnQj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!",
"date": "2026-03-31T16:52:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! We're thrilled you had a great experience at Your Storage Units Aiken. Your feedback means the world to us. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fdce89bc-8263-41ba-aa6c-0f349f04dc3b",
"author": "Rachel Goetz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJQo4LCV3AOf5uY_BDWBAFxVHVlpuvMOVuZPm0wRXAQnW_jA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff, clean, and supportive of all my storage and moving needs. If I ever need them again I’m definitely coming back to this storage facility.",
"date": "2026-03-31T16:19:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rachel, thank you so much for your kind words and great review! We're thrilled to hear that you had a positive experience with our staff and found our facility clean and supportive of your storage and moving needs. We're always here to help, so please don't hesitate to reach out if you ever need us again in the future. We look forward to welcoming you back to our storage facility!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "852d6c3c-5d72-4675-9a1a-c56419df1af1",
"author": "Anna-Caroline",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFUkVwqZhCH4WiditnACJARd6NRr9CLVWgeAUVMpGv1LnwsS_o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was amazing and very knowledgeable about what our needs were!",
"date": "2026-03-28T20:32:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi there, thank you! We're thrilled Amy could assist you so well. Your kind words mean the world to us. We're here for all your storage needs. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0a66561c-db9c-48c7-8500-0c10cd8127f0",
"author": "Angie Richards",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXciareSs_BeNa40QSoc6zwjMA3YNeSd62a-J7izbhVkQnBHvBYUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was extremely helpful. Storing everything with her!",
"date": "2026-03-28T20:28:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Angie! We are thrilled to hear that Amy was extremely helpful to you. If you ever need assistance with anything else, feel free to reach out. We're here to help!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5c4f0fa4-0770-4234-8de5-4ef03dab196d",
"author": "Eliza-Wade Richards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPl5AXZsq5sQ9kbr_aQJtWxKUoBndz4vFcqm_xmCI1bq7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love Amy! She was the best! She deserves a pizza party!!!",
"date": "2026-03-28T20:28:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Eliza-Wade Richards! We are thrilled to hear that you love Amy and had a great experience with us. We'll make sure to pass on your kind words to Amy, and maybe we'll even throw that pizza party you suggested! If you have any other feedback or need assistance in the future, feel free to reach out. Thank you for choosing us! 🍕😊",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a8f5ab0-9c76-4e11-94d1-2ec62fd6f87a",
"author": "Lauree",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFWJ7PP-9OM1BnesK9Ckr0yqSnZPcuUVBciyF5CwnJMGUX7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fabulous, clean ,and safe place to put our RV.\nCustomer service is excellent, thank you Amy McDaniel.",
"date": "2026-03-14T15:40:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Lauree! We're thrilled to hear that you had a fabulous experience storing your RV with us. Providing a clean and safe environment for your vehicle is always our top priority. We'll be sure to pass along your compliments to Amy McDaniel for providing excellent customer service. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "83fcbc4c-94af-42b2-95ab-4bde79188903",
"author": "Lisa Chambers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXreQUCr3WbGkV_2wDC-5iYg76B7H6UeY1rbgwfAE_Q051JRLhp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always clean and helpful.",
"date": "2026-03-11T22:16:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa, we appreciate your glowing review! Keeping our units spotless and assisting you is our priority. Thank you for choosing Your Storage Units Aiken.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3e2cada1-c1e8-4835-832f-49d42be80283",
"author": "Kristie Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJuZjVuZ2KK3FDRPKgQYaQKKInBBXLVQMbjsjll31fZh2buQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is amazing, she helped me find a great resolution for my storage needs.",
"date": "2026-03-11T20:14:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kristie, thank you for sharing your experience! We're thrilled Amy could assist you. We appreciate your kind words and look forward to your next visit. Don't forget about our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26dd192a-7dc1-464b-b8d0-f634d0d3a878",
"author": "Morgan Brewer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTLhcRSRsU_q-nKSZ_w22tUtGCj3yXYcrAUxfUlXUddP3Gjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was awesome! Very nice!",
"date": "2026-03-10T15:53:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Morgan! We're thrilled Amy made your experience special. Your kind words mean the world to us. Looking forward to your next visit. Don't forget about our free Amazon pick-up service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7dd45fc6-4f19-41b6-b53f-3efdb54da677",
"author": "Cierra Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0QyBYCzDl968WNJN8SoEzq0oCtATl8fpxul22RMMqYuLSKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with manager Amy!",
"date": "2026-03-10T15:51:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cierra, for sharing your fantastic experience with Amy! We're thrilled you enjoyed our top-notch service. We look forward to your next visit. Your Storage Units Aiken
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c9c9a166-baf5-4d98-8147-da2089c4649f",
"author": "omar benavidez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWf7MwveKNX25qTSiQlKuXNUPp_DvFuRsS4VDgt5VQmU1X7z7_3sQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Your Store Units in Aiken continue to demonstrate steady operational performance and strong customer engagement. The team maintains a clean, organized floor and consistently works to ensure that customers receive fast and knowledgeable service. Amy is an excellent Customer Service Manager who consistently provides outstanding service",
"date": "2026-03-10T15:33:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your stellar review, Omar! We're thrilled you appreciate our spotless facility and top-notch service. Amy will be delighted by your kind words. We look forward to your next visit. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a1ecc2ba-ed8b-4028-a936-f074b627bc3c",
"author": "Chris Garland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7acezf88hgA8VpgMLcMjTY1pzmwiNd3WYf3wNj51YpKqP3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy at Your Storage Units in Aiken is a rock star! Super helpful and kind! Always has a smile on her face! This facility is very clean and affordable . Thanks again!",
"date": "2026-03-10T15:14:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chris, thank you for recognizing Amy's stellar service! We're thrilled you found our facility clean and affordable. Your praise means the world to us! See you soon for our free Amazon pick-up service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "86465ca8-348a-4c82-b9c0-40dd65a9bce7",
"author": "Sharon Israel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpHeh3TNXMFfPHAY9seBTL8X5h2QMcClR716JylHwpumce-bln=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The customer service here is excellent! Amy is always friendly, courteous, and extremely helpful. It’s a pleasure working with someone who truly cares about helping customers.",
"date": "2026-03-09T22:15:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sharon! Thank you so much for your kind words about our customer service, especially about Amy. We're thrilled to hear that you had a positive experience and that Amy was able to assist you with care and attentiveness. We always strive to provide helpful and friendly service to all our customers. If you ever need anything else, please don't hesitate to reach out. Thank you for your support!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "557281f2-7a75-49fc-91a2-eb88597e9986",
"author": "Chelsea Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGkmVk-oMXmBjPfwf-RfcNt6L5YUHcSDlRD7pmwhOnxL2dlVzD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff, clean, and accessible.",
"date": "2026-03-06T15:44:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chelsea! We're thrilled you found our staff friendly and our facility spotless. We appreciate your kind words and hope to see you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6b065e6f-79a2-43f4-96a6-4f0b11a4c0c2",
"author": "Rashad Roland, Kadence Media",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdwa2HSozJOaGFfW0OHigz3eJdWQ3e6UlmaNBFyS2WJOu9lq0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy & Sophia were SUPER helpful with my rental! They explained everything and the customer service was outstanding!! Highly recommend!!!",
"date": "2026-03-06T14:39:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Rashad! We're thrilled that Amy and Sophia provided outstanding service. We appreciate your recommendation and look forward to your next visit. Your Storage Units Aiken - Total Storage Satisfaction.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ccb543c6-fead-42eb-853f-7bee89624859",
"author": "Paul O'Keefe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJDEhAcmXPb4R5eHLd4CqvV3ePNRHVMEgFDahnvAD_NjnMOsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is amazing! I cannot recommend her and this storage facility more highly!",
"date": "2026-03-05T21:53:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Paul, for your glowing review! We're thrilled Amy made your experience exceptional. We appreciate your recommendation and look forward to serving you again. Your Storage Units Aiken - Total Storage Satisfaction!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13d42f03-ee62-4cdf-85bb-55b1e1fa45e3",
"author": "RITCHIE Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJp_yWF8kE0unkXEu80SxS5ZNF4tRHNgpzXAkSeZN4_O4Q4pA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is so awesome go see her.please she is so helpful and shes the best",
"date": "2026-03-05T21:32:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ritchie, thank you for your kind words about Amy! We are thrilled to hear that she provided you with top-notch assistance. Your feedback means the world to us! Looking forward to your next visit.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ec110c7a-9738-41e3-a3f2-40b4645b384e",
"author": "Jacinta Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2d4E-8funQxA5iQreIOLdiN_CSpJZ6LcDAoN7WR3VnIyeiqnb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very professional and helpful. I definitely recommend if you are looking for a storage space.",
"date": "2026-03-05T14:23:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacinta, we're overjoyed to hear you found our team professional and helpful! We appreciate your recommendation and look forward to assisting you further. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-03T18:09:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9b029537-f574-4b72-959c-c8ac0c5ff987",
"author": "Heather Erin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtL_DXELVvmuh3602oiNIdA5UjChX8y8k3AwRBJscr72gPPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice, clean facility. Amy showed us unit sizes available. She is friendly and knowledgeable.",
"date": "2026-02-25T20:26:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Heather! We're thrilled you found our facility nice and clean. Amy is indeed a gem! We appreciate your feedback and hope to see you again soon.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-03T18:09:22.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2cf72fb6-4ffa-4fbb-866e-7db88a5538e8",
"author": "Ashley Isaac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiL5iuLkABt4-R8anrVqfEkxDUONWma4ssAwrV-XU4TURJmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy, clean and plenty of space to bring a trailer for my home items to store.",
"date": "2026-02-23T22:21:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ashley! We're thrilled you found our facility quick and spacious for your home items. We appreciate your kind words and look forward to your next visit. Remember our free Amazon pick-up service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-03T18:09:22.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "abc60ccd-c96d-4387-91ae-509cf7f25769",
"author": "Grace Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIj1lwYg6vU2frILin6bEKkyTEy7LGKB6PirCIRpcKmLbBDxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my first time renting a storage unit and Giovanni made it such a great and smooth experience. He was kind, patient, and down to earth. He explained all the specials and promos and how payments and scheduling went. I'll definitely refer someone here. Thank you so much for everything!!",
"date": "2026-02-18T15:46:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Grace, we're thrilled Giovanni provided top-notch service during your first storage rental! We appreciate your kind words and look forward to your referrals. Thank you for choosing Your Storage Units Aiken!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-03T18:09:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f8eeb89-749d-4dca-806c-82e9189e9114",
"author": "Brandon King",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVL3anilbe4RmmA4jrfN_ZzLWYnILk6yWe2Td72p6FzcGy9Aip4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service and very in depth with the process.",
"date": "2026-02-10T18:49:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brandon, thank you for highlighting our top-notch service and attention to detail. We appreciate your kind words and look forward to assisting you again. Your Storage Units Aiken is here for you!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-03T18:09:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "851d61f7-c3e5-45ec-8665-3c9d3355b573",
"author": "Barry Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJX2NAkPGz-8HR3q4NR6lskBHbilrG2nf6TbQFe6fLZyFIgq6U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always easy to access, always clean and a secure storage facility. I know my items are safe.",
"date": "2026-02-03T21:16:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Barry, thank you for the glowing review! We're thrilled you appreciate our spotless and secure facility. Your trust means everything to us at Your Storage Units Aiken.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-03T18:09:24.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "bc182d8b-865c-4aa7-bf1c-f944c0978fc6",
"author": "Kasino305",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9hcE3ZFf4-2T84hCzfHWlJi3RoIl4euKazJlI1MoSsd9iT6M=s64-c-rp-mo-br100",
"rating": 5,
"text": "since day one you guys have make this real simple and smooth and you are very helpful to the people i thank you all and Amy your a blast",
"date": "2026-01-31T00:05:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Kasino! We're overjoyed to hear you found our service smooth and simple. Amy will be delighted by your shoutout! We appreciate your feedback and look forward to seeing you again soon.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ffeb0a56-7515-47b4-b2a7-2e7b6fbb526c",
"author": "Christel DeMarchi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWu1cLXC6tIi6f6hnnk3av1lNIsvgWLazGFHNqJg72vJw1FiNA_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is very friendly and professional, cleanliness is most immaculate, all in all a great safe experience, highly recommendable!!",
"date": "2026-01-30T22:04:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Christel! We appreciate your kind words about our spotless facility and friendly team. We are thrilled you had a safe experience. We look forward to your next visit! 🌟
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0043bcbf-5824-4993-91fe-ad0a00d8a8cc",
"author": "Nicole Nau",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWu2lCMiVyPk0ulBijzEBVa1lH-pMI4Zuv6ba9ZHXjhb7ZSD0_x=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are amazing fast and friendly. Amy is the best ever she's always helpful to answer any questions we have. I totally recommend them!",
"date": "2026-01-30T21:34:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nicole, we're thrilled you found our team amazing and helpful! Amy is truly fantastic. We're grateful for your recommendation and look forward to your next visit. Thanks a million!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6294ebb7-711d-4efd-8c1d-e6f9e24e0db3",
"author": "Phil Shaffer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyfckPJnAUK_rcjqdf3AvYl_t3E1Qq9WLjcoE9-6nHi0TkS6Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "The units are clean. The facility is climate controlled and has emergency power, which is critical to me. The access is quite good, Staff is very friendly. All is good",
"date": "2026-01-30T20:51:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your stellar feedback! We're thrilled you value our clean, climate-controlled units, emergency power, and friendly staff. Thank you for choosing us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f1b4950e-723f-430f-ab36-a1166edd73bf",
"author": "DJ Sauce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyM4S9bQ3pY1fvHdUXT2XmwQnkilAPzM2eQtuA2Lf80V0OeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is the Shining star of this location it's like she's the only associate who works there or who I see! She knows When it's appropriate to talk to you and when you're just trying to get in and out without interruption",
"date": "2026-01-27T18:34:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for recognizing Amy's exceptional service! We strive to provide hassle-free experiences. We look forward to seeing you again soon at Your Storage Units Aiken.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "c9af855a-ecb8-4c29-b958-4e4d72116a0b",
"author": "Joshela Tucker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJEb_XHDJfmOE7cDZkpvCKBRKO-jb9flYI8L4ctxQYPJj2_1d1Zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful first experience with Amy! She made me feel very comfortable and welcomed!",
"date": "2026-01-26T20:48:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joshela! We're thrilled Amy provided a warm welcome. We're glad you had a wonderful first experience. Looking forward to seeing you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9b554792-2305-429f-90de-3ab948fe626e",
"author": "Taylor Airington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOzKnP2TH_A7DCT40iI3GzXwGCb5n_n-pv6LW_qG2fjgzrDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was fantastic and so sweet! Glad to be back at this facility!",
"date": "2026-01-26T17:37:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Taylor, we're thrilled you had a fantastic experience with Amy! We appreciate your kind words and are delighted to have you back at our facility. Thank you for choosing Your Storage Units Aiken!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "df7686a7-bdc6-4344-8fa1-11c97ab637a3",
"author": "Patti Prinz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcciNHPnjBn8MHbr8X8eXs1TYJeEOu6c8RsHpjICcz1TTfiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with Amy. She has been very helpful with advice of all sorts. Keeps the facility very clean , puts fun & cheerful decorations up for every holiday & has a great hot chocolate table at Christmas time. Will\nStop in now & then for a chat. 😊",
"date": "2026-01-26T16:55:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Patti! We're thrilled you enjoyed our spotless facility and Amy's assistance. We appreciate your feedback and look forward to your next visit. Happy holidays! 🎄
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7afd859e-6c21-46fa-8d2f-58ea5f85c54d",
"author": "Ken Pope",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJY0BWbw723fyvgZN9KTZPXkDm3rQzQcRmQ5NkW_kJ6E1Ohqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is fantastic, this storage unit has been fantastic. The people are always friendly and everything is always clean.",
"date": "2026-01-26T15:54:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ken, thank you for your kind words! We're thrilled that Amy and our team provided fantastic service. Our spotless units and friendly staff aim to please. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9c1fd28a-a6f0-4fe5-af12-28135b547925",
"author": "Allan Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1GlVZrVql-EGfnHQ_G3pTx0ck8fyosWxM6iGqatgSZn6E8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Customer Service by Sophia was outstanding! Very friendly and very courteous!!",
"date": "2026-01-17T17:59:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Allan, for recognizing Sophia's outstanding customer service! We're thrilled you found our team friendly and courteous. We appreciate your feedback and look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ee2b39ad-3d8f-4760-b157-10dc3dbbb150",
"author": "Melanie Brokaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3V1SQQp1_AuSncxtQsQ1x4u50Y49xmSsj0xceXvU_I_RgAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sophia was a delight to work with. I highly recommend Your Storage Units.",
"date": "2026-01-15T22:11:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Melanie, for the glowing review! We're thrilled to hear that Sophia provided exceptional service. We look forward to welcoming you back soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8767ed6-f31a-4ef4-a786-f6b678f814e9",
"author": "Elizabeth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI17muQqkRHA5wN-5c3___TPmECBVChu8MPLrxxsT31Tz6-sM0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy M is awesome!!!!!",
"date": "2026-01-09T18:11:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Elizabeth! We're thrilled you had an excellent experience with Amy M. We look forward to welcoming you back soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5126b26e-08ab-4261-a1e7-7cb7719ca491",
"author": "Josh McLane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsuD9IGHQupyMxbV31mIUa0x2123lxsWiuaTKZydA9-F5_33M=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs Amy was incredibly helpful and kind. And made the whole rental process quick and easy!",
"date": "2026-01-06T22:29:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Josh, we're thrilled you found our rental process to be quick and easy! Mrs. Amy is a gem, and we're lucky to have her on our team. Thank you for the glowing review!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-03T18:09:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07ce7fd6-1f33-45a5-8b97-ea3788900e89",
"author": "Amanda Palmer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4I1gvqy9Hooy_Kwu-qw3tmQFb_e7f9VqnK12bPZIulXCY494=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was extremely helpful and very nice. She explained the process and the fees very well and got us the best spot to meet our needs. Very good experience.",
"date": "2025-12-29T22:31:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Amanda, for your glowing review! We're thrilled Amy could assist you seamlessly. We take pride in offering top-notch service and tailored solutions. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-03T18:09:24.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "24903c44-aac0-4309-9eef-671f1b49cfc4",
"author": "misstootie82",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeQBRk8W7fwd79Yc3-0trvz2S0p5HKhLe5NWh0pSvoQ6E-6QnfYw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Loveeeeee them so much!!!!",
"date": "2025-12-18T21:25:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you love our storage units! Your support means the world to us. Looking forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-03T18:09:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8e505aa-3085-4f00-9583-0880b9150ff7",
"author": "Sylvester Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpywTdVY138Fpx0R6Ty1TbDFxAAKqRA7npvZYmwla3eiMIWrb73w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing storage facility. Clean and Amy was always helpful and pleasant to work with.",
"date": "2025-12-17T21:19:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you found our facility amazing and our team helpful. Your feedback means the world to us! Looking forward to your next visit.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-03T18:09:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ef599dac-d916-4cbd-b504-3c0c27257562",
"author": "Santana Sovine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxZE3Hir2E6H4-xVUAQi629ziolz7dQKRb6zRdUJnh7ZRsV0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-17T21:11:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic 5-star rating. We are committed to maintaining high standards and ensuring total storage satisfaction for our customers. We appreciate you choosing Your Storage Units Aiken!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-03T18:09:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4111b9c1-1985-43ae-8c3b-b55061d3f3d3",
"author": "Alexandra Harrell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnp8eL6W8z46j_P6arH_F0v4-RhvSAVtWc_nhdNKinComroQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place! Amy is super friendly and so\nhelpful! She is totally service oriented. 10/10. Would recommend!",
"date": "2025-12-17T18:57:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alexandra! We're thrilled you found our service top-notch. Amy is indeed a gem! We appreciate your recommendation. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-03T18:09:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "860b827e-fa69-4d40-b44c-8d3dae529ca8",
"author": "Elliot Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItBpAQ-dsNbTeD761k41ma6e7D8Sdud-avf5UjM4Ag5onh9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff",
"date": "2025-12-11T22:32:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Elliot! We appreciate your kind words about our friendly staff. We're thrilled to hear about your positive experience. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-03T18:09:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3734348c-0f26-4772-9d15-d9da3be7a278",
"author": "Cynthia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2C67RGbIusa0pi90EYw4MovP4-zS_ctfmtgAZsROQPNyuSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy, the manager at Your Storage Units, Aiken, is very knowledgeable about the facility and the billing system. Any questions you have she has the answers. Thanks Amy for all your help.",
"date": "2025-12-10T17:55:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your kind words about Amy's expertise and assistance. We're thrilled to provide a hassle-free experience for you. Your feedback means the world to us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-03T18:09:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b3a00e3b-e811-46c8-b532-fd6cbc05836c",
"author": "Johnathan Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoJ7Y5KvvAOgd75ymFaz5UY94StzDQVT4I8NEG6aSsOg-_uC4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love this place, I’ve been here now a few years and of all the Managers Amy has been the best!!! She makes sure to keep the tenants happy and keep the place clean and is timely to handle any problems. The prices are great when you catch a deal!",
"date": "2025-12-04T15:01:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Johnathan! We're thrilled you love our spotless units and Amy's top-notch service. We appreciate your loyalty and look forward to serving you for many years. Enjoy our free Amazon pick-up service on your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-03T18:09:25.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ecac6512-7caf-463b-b70a-f0e2e0db26eb",
"author": "Tiffany S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvauct9622R5c7Pc9i_yZDIAOUM4GGMSvPM6Ga0rKTjIvSSYI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-12-02T23:00:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tiffany! We truly appreciate your 5-star rating and are thrilled to provide you with total storage satisfaction. Thank you for choosing Your Storage Units Aiken. We look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-12-03T18:09:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1460d824-abf7-4eb0-bbd5-fd24a6b7b10a",
"author": "Kasino Lannigan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPwKzCdtGWi_U8j0zBEyH9uWkh_lZdVIWCtw-DgX4tKVIeKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "your storage units is the best very affordable very attentive to renters i absolutely love Amy she’s the best",
"date": "2025-11-30T22:45:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kasino for the glowing review! We're elated you find our storage units affordable and our team attentive. We appreciate your kind words about Amy. Remember our free Amazon pick-up and drop-off service! Hope to see you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-12-03T18:09:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "38ffdc67-fffa-4ba0-b3cb-e69f6ddd80ea",
"author": "Debra Durgin-Glenn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISrN2lkx6JeTFuDdEray85NkH-4yzt8i3qu2vZ6X42H9s8GA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My daughter was going to be moving from Massachusetts this fall, so I went looking for prices of storage units. I like the your storage units was new and climate controlled. When my daughter arrive she immediately went there to check it out and was impressed with the front desk girl Amy . She was very professional, knowledgeable and kind. My daughter immediately rented a unit. Thank you Amy for your help and we will recommend your company to everyone.",
"date": "2025-11-30T00:57:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Debra, for the glowing review! We're thrilled your daughter found our state-of-the-art, climate-controlled units convenient. Amy's assistance made her experience exceptional. We appreciate your recommendation and look forward to serving you both again. Don't forget about our free Amazon pick-up and drop-off service!",
"replyDate": "2025-12-03T18:09:25.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "dee97971-1662-4049-8d50-e161902632f7",
"author": "Kendra Meyer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUH99kNmeU3khG9QO8dMRK5EHnRJFfxIPXYpfjg96es0WQrGzm5=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently got a storage unit there, and the woman Amy that helped me was very nice and professional i highly recommend using them. The units are all clean.",
"date": "2025-11-30T00:46:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kendra, for the glowing review! We appreciate your recommendation and are thrilled Amy provided top-notch service. Our spotless units await your return! 🌟
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-12-03T18:09:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6bfe086e-bd85-4443-a6ef-171d5d3fa98c",
"author": "Connor Gunnells",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxrnuZo2G5PWx-M_6SVacyUeCMddgd6WT20_D5RyJiOBJyJVov=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-29T22:53:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello! Thank you for your fantastic 5-star rating! We are committed to maintaining high standards and providing total storage satisfaction. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-12-03T18:09:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e928b29-570f-4def-9133-b1fe0f45c088",
"author": "sonya Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ6Rgew-hHKdVPUhmw2ckJSVwxMr9RmnqzWUppXqjsVX8xoA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The ladies in the office were friendly and very helpful!!",
"date": "2025-11-25T17:20:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you found our team friendly and helpful. We appreciate your kind words and look forward to serving you again at Your Storage Units Aiken.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-12-03T18:09:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cd280914-9061-4708-8d7d-eec59ebd05ec",
"author": "Patricia Thornton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvb9Yqv21nDaIfGEmtRxMxKi7dtQ_kL_f7OZyiZ0TsrG9wc_zW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great addforable place to storage .",
"date": "2025-11-12T03:04:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Patricia! We're ecstatic you found our storage facility affordable and convenient. We appreciate your feedback and look forward to serving you again. Don't forget about our free Amazon pick-up service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-12-03T18:09:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa732eb1-929f-43a3-bec8-bfcfa9b104fa",
"author": "Travis Chappell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxaBuKlNlK9dSsSXMX064-ns0QBmD9bmESACWqPJutoUGoWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is AWESOME.",
"date": "2025-10-13T15:06:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Travis! We're so glad you had a great experience with Amy. Our team values your feedback and looks forward to serving you again soon! Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-11-03T18:09:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02db1f58-89fb-4c3f-b607-abddf419d771",
"author": "Donna Montgomery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFcQ0Zx2DyHcoZE3ovD9ClJE-T6Jg8flvGn7CSZ_mJ8m50xqs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very convenient location for us. Amy was very professional and wonderful to talk with. She was a big help showing us the different sizes of units and explaining the prices and rental services to us. We ended up renting a second unit.",
"date": "2025-10-10T22:15:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Donna! We're thrilled you found our location convenient and Amy's assistance valuable. We appreciate your trust in us for your storage needs. Looking forward to your next visit!",
"replyDate": "2025-11-03T18:09:25.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f992ed14-6a11-4466-a3ea-77ca62cc35c2",
"author": "Jane Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgLLlg5B3MbAmJIGycx1gS0s4c-dPEgESlhTCKCfO0dyKh9YDS=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am very impressed with the helpfulness of Amy McDaniel, the manager of YourStorageUnits in Aiken, SC. I am out of my house from hurricane Helene. The very first day I was looking for storage she was pleasant, knowledgeable, concerned to help at a really difficult time. And one year later, I’m still out…she offers to help every time I go in to retrieve something from one of my three units.\nPlus she always has decorations up to make the front office attractive for each season. I looked at five different storage places, but bc of her helpfulness, I chose this company. Tough year, so pleasant space and gracious person are an oasis to me.",
"date": "2025-10-10T12:34:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jane, we're truly grateful for your glowing review! Amy's dedication shines through in your words. We're delighted to offer you total storage satisfaction during a tough time. Thank you for choosing Your Storage Units Aiken!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-11-03T18:09:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9fa3bb97-7a0d-4c32-b7ed-117854ff8145",
"author": "NeverSky44",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnl_DaZaJWRY2Hk5yhIIYnoNUT9b30cH-GzWSwIgCAm9t_eccf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was great!",
"date": "2025-10-01T22:09:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We're happy you found Amy to be great. Our team is dedicated to exceptional service. We look forward to welcoming you back soon! Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-03T18:09:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f45a10a-0c3e-44d3-a1e1-b03f7b688da1",
"author": "Bria Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVgm-U9fRpPs4bDJE_X7GzxN2jOgl1IfGBClCgDZ5wIjpL-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy has Great customer service and is very kind and knowledgable.",
"date": "2025-09-17T14:14:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bria! We appreciate your kind words about Amy's top-notch service and expertise. We're thrilled to provide state-of-the-art storage solutions for you. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-03T18:09:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b237c42-fce7-4dc5-8654-a70ed481eaad",
"author": "Naomi Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7DdEX7B3AbJWSa0_Act4b8iP6E1F_wNLYR6gQY-_23zcHAqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was super helpful!",
"date": "2025-08-30T20:39:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Naomi! We're thrilled that Amy provided excellent assistance. We appreciate your kind words and look forward to serving you again soon at Your Storage Units Aiken.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1166a353-89f0-448c-ba46-e9e593e42198",
"author": "Stephanie Dennis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEfW52G6wtZnVfCdLcBXLjOiagVwFbUGdBFbnQaXCgpkovyXk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Amy was very knowledgeable and super helpful.",
"date": "2025-08-29T19:55:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Stephanie! We're thrilled you had a great experience with Amy. Our team takes pride in being knowledgeable and helpful. We appreciate your feedback!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1c48dcd2-4111-4357-b929-e5aeb7fc1994",
"author": "Katelyn Stassi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkFsWmONjZnQ-hvY7j9eemCT6Ou7UgCByTixgTOZDtLG2H_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome staff!! Very friendly staff and clean storage units!! Highly recommend!!",
"date": "2025-08-29T19:41:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Katelyn, thank you for the fantastic review! We're thrilled you found our staff friendly and our units spotless. We appreciate the recommendation! See you soon at Your Storage Units Aiken.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "214e8747-7784-45cc-a659-c099a30c5af2",
"author": "Sindy Vasques",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINHNtSb1Sg3ccO07m3js2IiUziiLb9jY6Qw0FihV8MxjG4Mg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service.",
"date": "2025-08-29T17:08:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sindy! We're thrilled you appreciated our top-notch service. Your kind words make our day! We look forward to serving you again at Your Storage Units Aiken.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28e2f6a8-b3f1-470e-848b-586fd44b898d",
"author": "Brent Hardy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbBmv2YE5ewuK9iSGoNJQkQ3ZmbMD_8XEon7ZG6F2XcMxRP1BD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is fantastic and very pleasant!",
"date": "2025-08-28T18:33:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brent! We're thrilled you found Amy fantastic! Our team treasures your feedback and looks forward to your next visit. Your Storage Units Aiken appreciates your kind words.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f19f9dc3-47a2-4119-b038-865e78753b32",
"author": "Melissa Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1kdgLQePDAPQoMFfwws2MKYlYihTTB-6YaUTYb2GFcoAOYfsA1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy McDaniel goes above and beyond. She treats me like royalty 👑 always so very helpful.\nMelissa",
"date": "2025-08-28T18:23:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melissa, we are thrilled to hear that Amy provided you with royal treatment and exceptional assistance! We truly appreciate your kind words and look forward to welcoming you back to Your Storage Units Aiken.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "74562529-1c4e-450b-9a5d-5539584ba3f6",
"author": "Turner Kail",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7WWsvfkxdDNDKKfEsuBf6yW9vKUm3oL_lKr6MpXGY6cKHNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best storage unit in Aiken. Amy will set you up with the best units and all you need! She deserves top pay for the low cost top quality storage. Love it will go no where else!",
"date": "2025-08-02T16:16:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Turner, we're happy you found our Aiken storage unit top-notch! Amy always goes above and beyond. We appreciate your kind words and look forward to your next visit.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "84e6f59c-6c21-4b54-b453-9990589fa396",
"author": "Vita Harley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1--320aijNwtzFEZSlNcYeTyT_F_B1CPzfj2EMt_Z40tAc0k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is the Best ever you need to hire more like her",
"date": "2025-07-30T21:46:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vita, we're thrilled you had a top-notch experience with Amy! We appreciate your kind words and are grateful for your feedback. Thank you for choosing Your Storage Units Aiken!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27517961-8bb1-4aa1-b4c3-7b83e17662bc",
"author": "Laura Herron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU7bkKLGtleeE_ldmw0jZnNeskAeaGnZZNU1tC47XEm0BPFg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service, friendly staff and great prices.",
"date": "2025-07-16T17:01:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Laura! We're thrilled you enjoyed our friendly service, great prices, and helpful staff. Your kind words mean the world to us. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "de37104b-5844-4f43-84e4-33505bff6f54",
"author": "Wilson Pryor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrFZKUQOgcFuZW3iD8iOFjzFK7ebOPWN3vSdRboNtVb5V__A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience they were friendly and assertive the facility was immaculate I know this was the perfect fit for me thanks so much",
"date": "2025-07-07T14:53:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wilson, we're delighted you found our facility immaculate and our team friendly and assertive. Your praise means the world to us! Thank you for choosing Your Storage Units Aiken. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b5ff9829-c569-4286-9013-24f770178a1c",
"author": "james harvey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6SzFD8yFbLYAgMWysBBNsh6x7hRLAPUb7Aszfxugi2it9aw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is Amazing!! Always takes care of her customers!",
"date": "2025-06-16T18:35:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, James! We're happy you appreciate Amy's exceptional service! We aim for total storage satisfaction. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0d23b1f-a77a-4f6d-8d64-133de3c1112c",
"author": "Lelia Higgenbotham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfxr0AtqsYrr2Z7us1vfXP1x2abdL5T_gQTYR946W9Male7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tiffany was very knowledgeable. Her help was immensely appreciated. Even though she is only assisting at this store today she was very familiar with the layout and of course all policies",
"date": "2025-06-07T14:57:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lelia! We're ecstatic to hear about Tiffany's exceptional assistance. Your kind words mean a lot to us. We look forward to serving you again at Your Storage Units Aiken.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "897862cb-2b0d-4f31-ab8c-f074c8dbc140",
"author": "Jared Whitman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfhcWU6RCgAFsK-CGsII8EbPAx_dncuzw9d8bDgG8nusc9aoNw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amy is just the best. She knows her stuff and is about customer service and making sure you are taken care of. She takes great pride in what she does and the facility is immaculate.",
"date": "2025-06-05T18:19:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jared, thanks for recognizing Amy's top-notch service and our spotless facility. We're thrilled you felt well taken care of. Your feedback means the world to us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db572e2b-b3c2-417d-aef0-875a9a04796e",
"author": "Zindia Mendoza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwpsrxuq-vuxr80R0Ym6EBpDnJELX9QxnDAAaVl59hPHh-2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just wanted to say that Amy McDaniel has been a true delight to work with. From the first meeting, our walk through and her knowledge and profesionalism is 100%!",
"date": "2025-05-22T21:11:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Zindia! We're thrilled to hear Amy provided top-notch service. We appreciate your kind words and look forward to welcoming you back. Your Storage Units Aiken
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "50bb3c6f-160d-4afc-8727-5e0738e97601",
"author": "Kesha Burns-Peace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJqvH_zO-s_QiG_J8YrOqFvXFOAlL6AyRnHWlmTghAA8dxdOKd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was amazing!! Very personable and knows her stuff!! She made the process so easy!",
"date": "2025-05-03T16:56:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kesha! We're thrilled Amy made your experience seamless. Our team treasures your feedback. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5bc91b5-2f8b-47e3-9153-b04ec707093c",
"author": "Cliff Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXS2TREYFlccSVhw3dffgeZTQJwWJyVPWRb8L7ZoHIiwMYiY9iq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittany was great with the entire process!",
"date": "2025-03-06T16:06:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks a million for your kind words, Cliff! We're thrilled to hear Brittany impressed you. Your feedback keeps our team motivated. See you soon at Your Storage Units Aiken!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9228f372-a63f-4739-82ec-95b7aa07adeb",
"author": "Chase Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6VqJRhDN_gRJrzDzcp_9cE-H0ZisdDZNEh_at2Ewgj5-sEzw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Honestly it's a great unit. I haven't had many problems with the staff over the phone and the unit is nice (10×15 on the third floor). The only major problem that I've had since I got the unit is actually a double charge that has been denied by Your Storage, citing that they only see one charge on their end. My bank is telling me that it is on the merchant end, the merchant is telling me it's on the banks end, and all the while I'm sitting here with no money until the second charge clears, having been forced to move out of an unsafe situation on short notice. I really wish there was a better way to address this issue or at least get a partial refund because of the issues that this has caused myself and my wife in our new home. The bank has explained that what could be happening is an authorization hold on the account in tandem with the already cleared transaction. Just be aware that this is a possibility. Great place otherwise, just frustrated about my money in the situation.",
"date": "2024-12-18T19:53:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chase, for sharing your experience. We truly appreciate your kind words about our unit and team. We apologize for any inconvenience with the billing issue. Please reach out to discuss this further. We look forward to serving you again.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "57516038-2c89-467d-ae46-04121f7d0455",
"author": "Alex Rodrigues",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6SOejfiOWMCbrVRx6-rMNE_vQoTa7itfnclYRBUzFeLLxEQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2024-11-14T19:35:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 4-star rating, Alex! We're ecstatic you appreciate our secure and pristine storage spaces. Any suggestions to make your experience even better? We're here to safeguard your belongings.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6135bab2-7891-41e5-8115-6d4542ea4c99",
"author": "Katie Busbee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlgB5bnnITnhnNz0nA8BkfDlOexqIEL24-gJKBeNE9OV7p_hFcfg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-10-30T00:53:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the stellar 5-star rating, Katie! We are delighted to provide top-notch security and pristine storage spaces. Your kind words warm our hearts. We're here to safeguard your belongings.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-09-03T18:09:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f41dc47c-3ec7-4933-8dec-841f9e4b9e64",
"author": "sterling goodin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKgKsWvNFF6CajwYdtgfPwAKmCVcipAZRF33CYRVvDV4cVcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "the best storage experience i’ve had in aiken! shanon always has the best customer service when i have questions or concerns with my unit! they also gave me the first month for 1$",
"date": "2024-08-22T22:14:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Your Storage Units Aiken! We're thrilled to hear you had the best storage experience with us. We appreciate your kind words and look forward to serving you again. Enjoy our state-of-the-art facilities!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-09-03T18:09:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9264536-e118-48c7-a396-9f64da1a06bd",
"author": "Sam Baisch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICXZy7Q2Ky5PPrFJFJDobRtGnt1M-bAH9yOF7LB0qdXVXUNg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Brittany had me in and out of there super quickly with 2 RV spots. Very clean facility. Thx!",
"date": "2024-07-24T18:29:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sam! We're thrilled you found our RV spots convenient and our facility clean. For hassle-free storage, remember our free Amazon service and referral program. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-09-03T18:09:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3077502a-1400-42f9-898b-219327bcbdad",
"author": "Caitlynn Clark (Caitlynn_jasten)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdpLlEfOe9xBKaszMv8CjH0ALnPARmEILtdUQr_ffGAIl1boZh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shannon was very helpful!",
"date": "2024-07-23T20:03:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Caitlynn! We're thrilled Shannon was able to assist you. We take pride in our top-notch service and spotless units. Looking forward to serving you again soon! 🌟
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-09-03T18:09:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2c89c0c1-3d1d-4aa6-b64c-dd0b35fb244b",
"author": "Amber Freeman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVS9IhvhhYNIzQ2E7q4nX_uNy_uDyp_d-aN1_EcxLFd4zQVj0VN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shanon was amazing help for getting into my unit when I locked myself out. Such a relief!",
"date": "2024-07-23T20:03:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Amber! We're thrilled you had a great experience with Shanon. We appreciate your kind words and are delighted to hear we could assist you when you needed it most. Look forward to seeing you again at Your Storage Units Aiken!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "9e6d9b6b-cc32-4ce8-9fa1-8ec27d24c4b9",
"author": "Struggling Christians",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7EsW0V5LQ5OOSwcRKpTo13XOebw2cVMsW_8m4sGH48ilf-aE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was helpful and tailored my storage unit to my needs. Also they have many accommodations available for all your needs. Storage units are air conditioned.",
"date": "2024-07-22T20:52:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We're thrilled to hear you found our staff helpful and our air-conditioned units tailored to your needs. Your satisfaction means the world to us. Looking forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3b7c0f45-b81f-4eff-bc92-0294ccd47cec",
"author": "David Mcneill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWividEz89MuVNetUf1O34sZmHSif22l-8ccAP_xmfeF_9aCo6v=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, secure, and safe. Very helpful staff, especially Shanon. Great customer service. If you happen to lose your storage key; they have a lock smith on site during business hours.",
"date": "2024-07-19T19:35:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, David! We're thrilled to hear you found our storage units clean, secure, and our staff helpful. We appreciate your kind words and look forward to serving you again. Your Storage Units Aiken offers a free Amazon pick-up and drop-off service for added convenience!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3b159d13-c63c-4e7e-8fcb-66c616451f84",
"author": "Sydney Marsh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuZI-q3VRzzobmGSCI4dJ2rm_lWJjhnhyRm628IGBUPglLWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittany was very helpful and knowledgeable about all of the storage units. We sat and chat while she got my information put in. Very simple and easy process. Would recommend to others.",
"date": "2024-07-10T15:37:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sydney, for your kind words! We're thrilled Brittany made your experience smooth. We take pride in our spotless units and hassle-free process. Your recommendation means a lot to us! 🌟
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "669bcd65-cd16-473c-984c-df99bfd6d492",
"author": "Kymberly Kendrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_Jd090C_uKFe4JQS4FR5V9QkA0JHLpY35cK1DA8PBpei9v0OjbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-03T20:28:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear you had a fantastic experience at Your Storage Units Aiken! Your satisfaction is our priority, and we're committed to maintaining the high standards you appreciate. Looking forward to more great experiences together!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c0f63de-c90a-447e-8037-ebac3e33ecc8",
"author": "Brittany Prescott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsgutoWTQRG5Yx-PpqJYlG8bCN4y3eQIgP5BcbTijFl2C-g9mR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittany helped me a lot during service very kinda and helpful in explaining the right unit I needed to get. Thank you God bless you!",
"date": "2024-04-26T21:33:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Brittany, for your generous feedback on our Brittany's customer service! We're thrilled to hear you had a great experience at Your Storage Units Aiken. We're delighted that we could find the right solution for you, and we look forward to assisting you in any way we can. Remember, we also feature free Amazon pick-up and drop-off services among our many customer perks, so give us a call for more information!\r
Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d6af593f-ff17-4fad-bc4a-43dc0fb63b09",
"author": "Micah Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoZT_DFfi_mwuFwNQxXH0EoIrPPKAL7zg97aB7FMjZOH-MhmEH=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2024-04-15T20:13:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 4-star rating, Micah! We appreciate your feedback and are glad you had a positive experience. Feel free to share any suggestions for improvement. Looking forward to more great experiences together!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c340af64-299d-4021-be92-4501dd76aaa5",
"author": "Kaleigh Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXESy6w1Tx6M8fdWS46rBeefPofd3_C-snUHY1GDINJa48IQvgQPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Jessica were awesome! They made the storage process smooth for me, and also made sure I had all necessary info from start to finish with a smile on their face as they did it! Thank you to the both of you for the outstanding customer service!",
"date": "2024-02-16T16:18:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kaleigh! We appreciate your 5-star rating and review for Your Storage Units Aiken! We're very pleased that David and Jessica have been so helpful, and have delivered such quality service. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. As you can see, we aim to please! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63b3dc6c-4f92-419e-999a-a6784b35bb6b",
"author": "Malik Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXR6EN71_eqlzMvAgQRH3BnlcclaPWDH0sVpDOXCeQVu5T8pH8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms Laurie was amazing very supportive an great customer service",
"date": "2023-10-12T18:47:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brandon, We are so pleased that your experience with Laurie was so awesome, and we appreciate your 5-star rating and review! We agree that our location has lots to offer, including wonderful customer perks like free Amazon hub services, so we're thrilled that we were able to meet your storage needs. Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82ee86fb-1c37-400a-bef9-106a3b1e7ef2",
"author": "Brooklin Londo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJr3-7f3Wy1pMM-bEZlqEjx2AXIOeG7tx9fy8ZjbAa1dTJ14Sh=s64-c-rp-mo-br100",
"rating": 5,
"text": "When I was in a major pinch, they made the registration process painless and reccomended I view different size units before committing, so ai wouldn’t be stuck with something to large or two small. They provided the best customer service possible, even when it came time for me to vacate when I no longer needed the unit! The facilities are clean, secured and well lit. I will definitely choose them if I ever need a unit in the future!",
"date": "2023-10-11T17:00:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brooklin, We are so pleased that your 5-star experience with Your Storage Units Aiken was so awesome, and that you were happy with the service you received. We agree that our location has lots to offer as well, and we're thrilled that we were able to meet your storage needs so successfully. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "35df3be3-febb-40d4-9e49-b7db66ad865d",
"author": "CHEF ACE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPtYqqvf4Jhp4xuDZWMZ6eYYXZB9Vpb7lUid8JWzi8gIOLsDdB=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2023-10-08T10:17:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ace, We are so pleased that your experience with Your Storage Units Aiken has been so awesome, and that you are happy with your new unit. We're thrilled that we were able to find a good storage solution for you, and we thank you for choosing our facility. All the best from Your Storage Units, and have a great day!",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce9962cc-b45b-4dd0-bda0-df8edde7fa0f",
"author": "Jeff T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfvMGROR55P864O-7SDy5R6a4FEk3d6_tVnD7Qul5aAa6s9Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly from my first phone call! We used them for 02 drive up storage units. They had a great promotion that saved us tons of money. Everyone who works there is so nice. The facility was easy to use. Great experience. We got the 10x24 unit.",
"date": "2023-09-27T21:49:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's wonderful Jeff! We at Your Storage Units Aiken are delighted that you have been so pleased with our facility, and that our staff has delivered second-to-none customer service. We're also happy that you were able to take advantage of our money-saving promotion. Talk about great timing! Please let us know if we can assist you in any capacity, as that's what we're here for. Many thanks for choosing Your Storage Units, and have a great day.",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "fcfd7ebf-ec06-4b0f-8589-da034ef5f3ee",
"author": "Tim Dorch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVh_Y7aAZ3V4ASJg5JPl0AtqZJEgpOiSKQS9ERDjjCJAkr_B2xJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-05T14:37:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Tim, for the awesome 5-star rating! We at Your Storage Units Aiken always work hard to provide our renters with excellent customer service, so please don't hesitate to reach out to us if there's anything else we can do for you to make your experience even better. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-09-03T18:09:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82efbeb1-0634-4ea6-ba72-c0f76783d785",
"author": "brian mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXv2Gvynj6KLMhE2_qL5ruEpsaT-tug3a2HmtOH3vWGWJr9Yg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-08-30T15:56:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating, Brian! It's great to see that you are having a perfect experience at Your Storage Units Aiken. It is always our pleasure to provide our renters with excellent customer service, so please don't hesitate to contact us if there's anything else you need. Thank you for choosing Your Storage Units, and have a great day.",
"replyDate": "2023-09-03T18:09:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1b23290f-9cb8-44de-969c-037d2b95f273",
"author": "Trey W.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfxvlsVS6emzMHmKbo3RaHUctJpF8pOH52KWCZV3LF-jgLtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I checked out a couple of storage facilities that were convenient and this place was by far the best. The price was in line with other storage facilities; however, it seems to be kept up better than their competitors - very clean. Even if it had cost a little more, it would have been worth it based on the customer service. Jessica was very helpful and made the decision an easy one. If you are in need of some storage space, save yourself time and headache by coming here first. You'll be glad you did.",
"date": "2023-08-25T16:24:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Trey! We work hard to bring our customers a positive experience here at Your Storage Units Aiken, and your wonderful review tells us that we're making it happen! We're delighted that you've been pleased with our facility as well as our terrific 5-star staff, and that Jessica was so helpful to you in making your decision to rent with us. We hope you're also enjoying some of our customer perks, such as our free Amazon hub services. Call us for details on all our awesome extras! Thanks again for choosing Your Storage Units, and have a fantastic day.",
"replyDate": "2023-09-03T18:09:28.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "fddcdac2-17e2-463a-9f32-3555308dbf05",
"author": "Dottie Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfhLAURaD_z4kEX63qXdMSi6h1S-szzjRbT1R97R4zKbAcDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-23T17:20:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Dottie, for the awesome 5-star rating for Your Storage Units Aiken! It is always our pleasure to provide our renters with excellent customer service, so please don't hesitate to contact us if there's anything else we can do to assist you with your storage needs. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91f3612d-4d67-4358-b2ff-3ea0e84615a3",
"author": "Amani Pough",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSCZDwRB7ac-tfA9QMZg7-Qxor_94fsozE4qw9FJJA5n7OGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The ladies in her were fantastic!!",
"date": "2023-07-24T20:05:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's terrific, Amani! We have a great team here at Your Storage Units Aiken, and we are delighted that our ladies have provided you with such excellent customer service. We'll be sure to share the good news with them. We hope you are enjoying some of our customer perks, including our free Amazon hub services! Call us for details and we'll give you the scoop! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7af067f8-85d6-46c7-89db-6f65ad552e3f",
"author": "Michael Ingram",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5g7UzxmmbwNdwIZSJW1MWYO0h5ZbGiDJ1Vhswzz_RwohSKe2H=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was a great person very helpful and dependable.",
"date": "2023-07-24T18:00:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Your Storage Units Aiken. We appreciate you taking the time to let us know that we're doing a good job. We're delighted that Shekina provided you with such great service, and that the process went so smoothly. We have lots to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9ace6cd8-99a1-47e0-88e8-893c5c99ee18",
"author": "Selina Ingram",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAJSh0rDAmjdqHaq-z4LD78oKE6MNFQx-xLLzsQ65WcCVHOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina for all your help. Very nice and professional",
"date": "2023-07-24T18:00:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the amazing 5-star review, Selina! We're thrilled that our service fully met your expectations, and that Shekina provided such a positive customer experience. Your satisfaction is our priority! Have you checked out some of our awesome customer extras, such as free Amazon hub services at our location? We hope so! Call us for details, and thanks again for choosing Your Storage Units Aiken.",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2972d5f0-97db-41ac-947b-c65362f4be15",
"author": "Xandria Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTTOF9Eve14KzKPiKL8TlCW2Cpm0Q4_4a9ItI1G195kDdX2zg6=s64-c-rp-mo-br100",
"rating": 5,
"text": "I received awesome customer service from Shekina. I will recommend anyone who needs storage",
"date": "2023-07-22T15:10:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Xandria, We’re so pleased to hear that you are having a great experience at Your Storage Units Aiken! We always strive to provide superior service, and it’s truly a pleasure to know that Shekina and the team succeeded in going above and beyond. We appreciate your generous 5-star rating and recommendation, and please know that we are always available to assist you further. Thanks for choosing Your Storage Units, and have a fantastic day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8bfed60f-c3c9-4292-84cf-3c4cc854a6c7",
"author": "Aiken SouthCarolina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI95ZG4MhMkTChr-ea3NjGjtdnkE3ORVWxFZ0tAxntD0cVkbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service was great and the young ladies were very friendly and open to all my questions.",
"date": "2023-07-18T18:31:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Aiken! It's great to hear that you had a perfect experience at Your Storage Units Aiken. It is always our pleasure to provide you with excellent customer service, so please don't hesitate to contact us if there's anything else with which we can assist you. Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "173f1617-49e1-450e-8597-a9ccd06b7c76",
"author": "David Conrad",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWIzk8XH-e0oUI1v_kIDf-YZLvRduBXkFuBgXrK-n5rr_UC7Hl=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storage facility is clean and well maintained. Ashley, the customer representative who helped us was wonderful! Professional, polite and very friendly!",
"date": "2023-07-14T21:37:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your 5-star rating and review, David! It's wonderful to know that you had a top-notch experience at Your Storage Units Aiken, and that Ashley's fantastic customer service earned your perfect 5/5 score. Please don't hesitate to reach out if we can assist you with any other tasks, as it's our pleasure to provide with you the best possible customer service in the region. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a1838c96-2732-456c-bc82-06593729ae3b",
"author": "Quantez Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX6D47lNJDq9ro7GW6IX0abaN5Lkhtu8uZ4dPm3w4VALiZZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Worked with Ashley and she was friendly, helpful, and a pleasure to deal with!",
"date": "2023-07-11T21:03:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Quantez! It is great to know that you were so pleased with the service you received from Ashley. We appreciate your 5-star rating, and we're delighted that her performance earned a perfect score! We hope you will also start enjoying our free Amazon drop-off and pick-up services available to all our customers. That's just one of several perks we offer, so call us for details! Once again, thank you for your support, and for choosing Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5a06905e-b663-40e1-8d23-f6b771c0bf29",
"author": "Jayé",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2W42Cb2_xeVDFnWxWCgR8UjHdjqsESk5JkrGo48rALGfAezYm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina for excellent customer service, happy I stopped in.",
"date": "2023-07-10T20:47:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jacob! We appreciate your 5-star rating and review for Your Storage Units Aiken! We're very pleased that Shekina was so helpful, and delivered such quality service. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. As you can see, we aim to please! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6986bb12-aa45-4fc9-bfd9-945e9b331785",
"author": "ashley ivey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpY9ZJ32TYawTM7D5KlnaSIbzpBDRIEqhBB1h10Rhb6jxPag=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-25T01:03:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific 5-star rating for Your Storage Units Aiken, Ashley! We appreciate you taking the time to let us know that we're doing a good job. We have lots to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Your Storage Units, and have a great day.",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f45823ad-ae1e-45ff-b949-486a516193a6",
"author": "mark johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWykYB1GBvcjiE45FNz2g5dAEYeFp8j1PxI9hJz9qYsPdOC34UB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Ashley and Shekina for your help today.",
"date": "2023-06-24T19:32:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mark! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with the quality of service that Ashley, Shekina, and the team have provided, and that you've found our Your Storage Units location so suited to your current needs. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Be sure to check those, and other benefits, out. Thanks again for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf067e24-bb31-4061-b955-3e7047c4c446",
"author": "Shanice Willingham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf6HQj4vKl2xWDcnKiszRY6DlGmSnMdD0wlnMgTP957zrEpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Some of the most exceptional customer service I have ever experienced!",
"date": "2023-06-16T20:13:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, Shanice! Thank you so much for your awesome feedback and 5-star rating for the services you received at Your Storage Units Aiken. We truly appreciate your enthusiastic support, and we hope you'll reach out to us if you have any additional questions about our storage services, customer perks, or any other features we offer. Thank you, and best wishes from the team at Your Storage Units!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b154e01-4ead-4c63-8e0c-9d2e3a5a24d8",
"author": "Richard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXgVFI8ayYruvJTWwd-d7kYbSlTBtpm9FajEN86Z8HFe0Soi_-qw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Picked up twp packages from Amazon. Very pleasant young ladies met me inside. I was in and out in 30 seconds. Couldn't have been easier.",
"date": "2023-06-16T17:01:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Richard, We are delighted that you are enjoying our free Amazon hub services at our location! We offer many wonderful extras to our customers, but that one is definitely a favorite! We're happy that the process was so fast and smooth, and we appreciate you sharing your 5-star experience. Please let us know if we can be of further assistance to you in the future, and thank you for choosing Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db12ec3f-2510-4ae3-ab41-2b62264b84ef",
"author": "Whitney Wes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9f-I5fbaLCfvo3k2osxfbv702apmMy7PgZDdTTtKxnKbxVe3O=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love the atmosphere once you enter into the main entrance. Those women are great at what they do. They will work with you in ANY way. Those ladies are the best. They need a raise, ASAP.",
"date": "2023-06-16T03:34:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Whitney! It was such a treat to see your wonderful review for Your Storage Units Aiken! We're happy that you have been so impressed with our service and our truly fantastic team! We agree that they are the best. We appreciate your kind comments, and we hope that you are exploring our customer perks as well, such as free Amazon drop-off and pick-up services, and a money saving referral program. Call us for details! Thank you for choosing Your Storage Units and have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "4e8dec9d-db6f-44eb-9a57-ce5c712d3cef",
"author": "Whitney W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgNLpXxhUkbB6QekG51bisgHZKCcYH8iCOXk3HDvsxQKrc9oG4MA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store your goods. The manager Shakenia and her assistant Ashley are the best. Great customer service, great affordable prices. They will continue to get my business, especially if those two women are there to assist me. Thank you for your business 🙏🏼",
"date": "2023-06-16T03:31:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Whitney! We have a phenomenal team, and Shekina and Ashley are two of the very best! We're so pleased that they have been such a tremendous help to you. We're also happy that our pricing schedule is fully aligned with your budget, and that we've made a new loyal customer in you! Thank you for your awesome support, and for choosing Your Storage Units Aiken as the solution to your storage needs. Have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "581d7e08-64f4-44f2-a976-122b16aca2c6",
"author": "Logan Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdcTMLNFPsfFr_e9uz7hOoGSeO5vkSqzd8cpH52pW-A0OcUJGh=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-16T03:28:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a 5-star rating, Logan! We appreciate it! If you have any questions about our self storage services, our free Amazon hub service, or any of our other equally terrific customer perks, please don't hesitate to give us a call. We'll be happy to fill you in! Thank you for choosing Your Storage Units Kissimmee Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8ca7646b-7cf6-481e-ae4e-8d692d326953",
"author": "LaVaun odom",
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"rating": 5,
"text": "Great customer service",
"date": "2023-06-16T00:48:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your 5-star rating and review, LaVaun! It's wonderful to know that the customer service you've been receiving at Your Storage Units Aiken have met with your full satisfaction, and that we earned your perfect 5/5 score. Please don't hesitate to reach out if we can assist you further, as it's our pleasure to provide with you the best possible customer service in the region. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4cb400e1-74bd-482a-aca6-b34aa0e00c21",
"author": "Rod Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAx_SUxQu1AFC2B3SKXnRfKdxMNBLCHXB7VycJWplWraq6cQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina and Ashley were simply AMAZING from our phone conversation to my physical visit to the facility. The facility was spotless and the professionalism was incredible.",
"date": "2023-06-14T20:16:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We know we are biased, but Shekina and Ashley are ALWAYS amazing, Rod! We appreciate your wonderful 5-star rating and review for their exceptional customer service, and we're delighted that you were so pleased with what you saw at our facility. Thank you for your generous feedback, and please let us know if you have any additional questions before making a final decision regarding your storage needs. Thank you for visiting Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Trudy Boyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKIQmCsD1HlCSN8VJgpq5VwUoM-3p9ZnEVjfdVnYbyISGfIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina and Ashley were very sweet and professional",
"date": "2023-06-13T14:42:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for your generous comments and 5-star rating, Trudy. We are very fortunate to have such a wonderful team of professionals working with us, and Shekina and Ashley are two of the very best! We truly appreciate your feedback on their service performance, and are delighted to hear we could give you the 5-star experience you deserve. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "9d8d2863-34e1-4d67-9cc3-ec140b3aab99",
"author": "janay owens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL300UGC82zmdvdaNHm4KhOh9reIxXr6WmFFfj_nnutOWFN5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina and Ashley were very professional and nice",
"date": "2023-06-12T20:00:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Janay! We appreciate your 5-star rating and review for Your Storage Units Aiken. We're very pleased that Shekina and Ashley have been so helpful, and have delivered such top-quality customer service. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. Call us for details. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ec3ab5c-080c-4550-9904-1c73d48df80d",
"author": "Carlton Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWnByZUqLItcSuwc9iTB8iqYPoqXhAdAasa5wm739EKQYUOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley was great!",
"date": "2023-06-09T23:36:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a 5-star rating and review, Carlton! We are thrilled that you had such a great experience with Ashley, and that her customer service was a home run. If you have any additional questions about our self-storage services, or our fantastic customer extras such as our free Amazon hub services, please don't hesitate to give us a call. We'll be sure to fill you in on all the info you need. Thank you from the team at Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c4b1605-2a3b-4e02-92ea-b4815ac2b156",
"author": "Devaje Mathis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFP5VtKTWcQRUUbvGp6Awq8_CMybkqq-aCtqdUTtVDTbHkfs6D=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was extremely professional with the utmost knowledge of what I needed with storage. Thank you I will highly recommend",
"date": "2023-06-03T14:51:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Devaje! Shekina is nothing short of terrific, so we thank you for recognizing her fantastic customer service. We work hard at Your Storage Units Aiken to bring our customers a positive experience, and your wonderful review tells us that we're making it happen! Thank you for your awesome recommendation and 5-star support, and for choosing Your Storage Units for your self-storage needs!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "64107a6e-967b-4896-ad75-4de387af7b27",
"author": "One day at a time",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjtJBWntJKAsSWJ1wbd5iS_hmqCz1gVdfymQ1LQuk1spZinyIO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I absolutely adore this storage facility! Shekina was super helpful and very kind~ Thank you so much for making this transition smooth and easy. ☺️",
"date": "2023-05-07T17:37:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's super to know, L.! We're very happy that you are having a great experience with Your Storage Units Aiken, and that our service has met with your full satisfaction. Shekina in particular is a true asset to our team, so we appreciate you mentioning her wonderful customer service during your \"move-in\" process. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:29.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "b568061b-17e7-42a6-93c6-d28b7ed2f1a0",
"author": "Brian Quincy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvmTW9MAYTfNCOYv40auj8_bchPNDh9QDkg03WLP2uXM-dsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-07T17:33:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your 5-star rating, Brian! It's great to know that you had a 5-star experience at Your Storage Units Aiken, and that we earned your perfect score. Please reach out if we can assist you with any other tasks, as it's our pleasure to provide with you the best possible customer service in the region. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07cc3ebd-9bd8-4970-ae65-a630b6791405",
"author": "Tana W",
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"rating": 5,
"text": "Thanks for your help Shekina while making my payment",
"date": "2023-05-07T16:37:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Tana! We are very pleased that Shekina was so helpful to you, and we're delighted that Your Storage Units Aiken earned your perfect 5-star rating. We also hope you are taking advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. Call us to learn more about these awesome perks. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "84684705-9429-4df3-bd4e-23b4f407e497",
"author": "Rockout._.CJ- -",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqLHaGcDvJLfNTnS40-tW8Zpu60ID96HpmWcFeQOYKJ7CNzsVl=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-07T01:56:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your generous 5-star rating! It's great to know that you had a perfect experience at Your Storage Units Aiken. We always want our customers to know that our goal is to deliver a 5-star experience, so your feedback was a beautiful thing to see. Thank you for choosing Your Storage Units as your self-storage solution, and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "857f24bf-6f69-4851-bb5f-07048489cea2",
"author": "Kimberly Crist",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKrzgsEmVqcg8j3JKdETIV4QTaXGg7fsqzKxDJuS2djzf26wWu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Shekina",
"date": "2023-05-06T16:59:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Kimberly! It is great to know that you have been so pleased with the service you've received from Shekina and the team at Your Storage Units Aiken! We appreciate your 5-star rating, and we're delighted that our performance earned a perfect score! We hope you will also start enjoying our free Amazon drop-off and pick-up services available to all our customers. That's just one of several perks we offer, so call us for details! Once again, thank you for your support, and for choosing Your Storage Units!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ada3d037-1e57-443f-9f26-7be1c1635423",
"author": "Kaytlyn Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRywqv6O5TSKcezmMu0hOTGjBUwwUYrfnKlmrMlkB1EKJ29DA_Cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was a great help with finding the storage that was best fit for us with great pricing highly recommend",
"date": "2023-05-05T19:51:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kaytlyn, Shekina is the best! We're so pleased that you were happy with her customer service, and that she helped you find the perfect solution to your self-storage needs. We appreciate your generous recommendation and 5-star rating, and we thank you for choosing Your Storage Units Aiken. Have a wonderful day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8ea97e06-0881-4b4a-a42f-0b76037b39ac",
"author": "lashanba perkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEjQbCJHe-hpZftc2AoYKdHUJN0jNNLP6S4yIyz_5IURldeWY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina has been extremely helpful and professional",
"date": "2023-05-05T16:01:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's fantastic news, Lashanba! Thank you so much for sharing that team members like Shekina have been accommodating and professional whenever you visit us. It's always our priority to offer unparalleled solutions for your storage needs, and our referral program will make your friends and family the happiest and save you money! Find out more when you visit us again. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "95177682-c7ee-4974-9f1b-c65a9552f120",
"author": "Forever La’jurnee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVHJ7wAFYrLnn0u0I2Fr75vO9zD09a6vzvkeYoeVoKJIMbN3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was professional and a big help",
"date": "2023-04-30T17:53:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so delighted that Shekina was available to deliver her awesome customer service to you, and that she earned your amazing 5-star rating and review. She is an incredible asset to our team, and always brings her \"A\" game to our customers. We appreciate your generous feedback for Your Storage Units Aiken, and we thank you for choosing our facility as your self-storage solution. Have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6cfbdda4-ca29-4f65-ac0c-261038602ede",
"author": "Sonya Villarreal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQUSiu3Z-zTuHDRQUHy-1ehZiErms7_-Qm2wDUx0hAdyWXrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was professional and nice",
"date": "2023-04-26T21:52:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your 5-star rating and review, Sonya! It's wonderful to know that you had a top-notch experience at Your Storage Units Aiken, and that Shekina's exceptional service and professionalism earned your perfect 5/5 score. Please don't hesitate to reach out if we can assist you with any other tasks, as it's our pleasure to provide with you the best possible customer service in the region. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "5964b8a5-e466-49da-903a-876fe00e8741",
"author": "Karen Yoder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcZosTYSNu0xx_PMFkD7zUx2FdVu97uXprk68A4g6EoIdRkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a fantastic new facility. Very clean, reasonable rates, and super helpful staff. The manager Shekina, was the best to work with. I highly recommend this storage center.",
"date": "2023-04-22T19:36:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "The team at Your Storage Units Aiken wants to thank you for the terrific 5-star rating and review! We're delighted that Shekina provided you with such great service, and earned your fantastic recommendation. We'll be sure to tell her how pleased you were. We have lots more to offer our customers at our location, including free Amazon pick-up and drop-off services and a money-saving referral program. Call us for details on these and all our other customer perks. Once again, thank you for choosing Your Storage Units Kissimmee Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0a55bb7c-5138-468c-b20d-80fdf4ae3136",
"author": "Jessica Arthurs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNAoKcfwMSFe95Ksoby8SdrQdIhKuYqZ5g7G8bdK8zszfmFc4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina for a great renting experience",
"date": "2023-04-17T15:08:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your 5-star rating and review, Jessica! It's wonderful to know that you had a top-notch experience at Your Storage Units Aiken, and that Shekina's fantastic customer service earned your perfect 5/5 score. Please don't hesitate to reach out if we can assist you with any other tasks, as it's our pleasure to provide with you the best possible self-storage services in the region. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5cee1ee5-b71a-4f01-a216-fd6db46cf538",
"author": "Aubrey B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0H7oLBMpZwF3-oGPHzHXteRLCFC9XxsE0-WYnWp0xvRv9KzY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for your help today Shekina",
"date": "2023-04-15T18:04:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Aubrey, Thanks so much for your feedback on the fantastic service you received from Shekina. We're so pleased you were satisfied, and that she earned your perfect 5-star rating. Please call us about some of customer extras, such as free Amazon hub services, and a referral program that can save you money! They're terrific! Thank you for choosing Your Storage Units and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce6d3d0a-d902-42ac-9729-adcfa70ed2a8",
"author": "Dean Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUs9iec3B3TUsxiBQVjW7mNvoRIrMDrsTohkEckebVtc3I2fCGi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was the nicest person to provide customer service",
"date": "2023-04-12T19:16:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Dean, for that lovely feedback on Shekina! She is a wonderful asset to the team and always puts our customers first, so your comments were definitely on point! Have you checked out some of our customer perks, such as our free Amazon hub services? Call us for details, as there are more where those came from! Thank you for your business, and for choosing Your Storage Units Aiken for your storage needs!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fc2b98f-ab00-41ef-8243-0c4a902853f0",
"author": "Tj Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvO8k-zVlqBRSevd8FKsiOu3ZsV-qDNDcKFZyt6wnPZnl8Jw5n=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekinas customer service is unparalleled, I highly recommend!",
"date": "2023-04-07T20:31:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your 5-star rating and review, TJ! It's wonderful to know that you had a top-notch experience at our location, and that Shekina's fantastic customer service earned your perfect 5/5 score. Please don't hesitate to reach out if we can assist you with any other tasks, as it's our pleasure to provide with you the best possible storage expereince in the region. Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b383bd1c-7118-4db6-b4b2-18970b9c7d49",
"author": "Rachelle Breslin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLk8haQTB5__Znl7C9hCvBTlJxlNQZLf-96fNz8vDGi1W8IuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service experience! Shekina helped me acquire a unit that fit my needs, then helped carry my kids through both exits, so I felt comfortable in the facility. Thank you for your assistance with showing me the different size units!",
"date": "2023-04-05T22:09:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rachelle! It was such a pleasure to see your wonderful review and 5-star rating for Your Storage Units Aiken! We're happy that you have been so satisfied with Shekina's service, and that you have found our facility to be the perfect answer to your storage needs. We appreciate your kind comments, and we hope that you will explore some of our customer perks as well, such as free Amazon hub services, and a money saving referral program. Call us for details! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "155740d6-ec7c-40eb-b256-f312a04ec434",
"author": "Michelle Santos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvEZ28FWPVI4zV5EMzjNw4-ynjXz1MVGb_S7kqk-jNcKA4dBeK6A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "She kinda was very nice and extremely professional during my visit today",
"date": "2023-04-03T15:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michelle, thank you for taking the time to provide us with this feedback. We are glad to hear you had a good visit and hope to see you again soon! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9a2acb9b-d50c-4c32-ba1e-2aa7e804ee78",
"author": "Esther Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKegWVPdM2IKISO74KOOCr-qsiJKIWMzp79PnVz0mFwWG_dkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Seeking was a great help today",
"date": "2023-04-02T17:38:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Esther! It's great to hear that you had a good experience at Your Storage Units Aiken. It is always our pleasure to provide you with excellent customer service, so please don't hesitate to contact us if there's anything else we can do for you. Many thanks from our Your Storage Units team, and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8cf251bd-ad07-4593-9014-52c7e77f4af6",
"author": "comcast67",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZrK6IeoymQdutzPj5I1duQpyWpVUabXEHXGaNKiMMNIGH68f1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina for your amazing customer service today.",
"date": "2023-04-02T16:20:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so pleased that Shekina delivered her usual fantastic service to you! She always goes the extra mile for our customers, so we're not a bit surprised that she earned your perfect 5-star score. We'll be sure to pass the good news along! Just in case she didn't mention some of our wonderful customer extras, such as our free Amazon hub services, please give us a call for details. Thanks again for choosing Your Storage Units Aiken and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cdc4c2c5-8507-49c4-9068-027cd9aad1db",
"author": "Evan Bayer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOiTHHQJGrzNoX5aAUBKr6-KpYoOjcMroDKfE64Vzwvll60Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-01T19:20:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Evan! We appreciate your 5-star rating for Your Storage Units Aiken! We're very pleased that our team has delivered such quality service, and that our facility earned your awesome 5/5 score. We also hope you are taking advantage of some of our great customer extras, such as free Amazon hub services. Check them out! Thanks again for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f22843f-7e2a-4438-9273-96c5950b55a6",
"author": "Julianna Radford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1RQ_nlSlrgi8B9fLsU5qo8ExhDGmMz0MfX-aT-IfGU9Pvfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina for helping my daughter and I with our storage needs",
"date": "2023-03-26T19:02:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Julianna! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our quality of service, and that you've found Your Storage Units Aiken to be the perfect answer to your daughter's current storage needs. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Call us for details! Thanks again for choosing Your Storage Units, and have a wonderful day!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63d68d71-46ce-4d28-82a9-64d3b4075aa0",
"author": "Zonni Holmes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEdA0R3t5DZY_wcxlieAZ1_HZPulJ5TrChHvpp9QiNhKbhWaeb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shekina was a great customer service representative. Very nice and professional",
"date": "2023-03-17T21:30:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Zonni, for the great review and 5-star rating for Your Storage Units Aiken! We appreciate you taking the time to let us know that we're doing a good job, and we're delighted that Shekina brought her \"A\" game to your customer service experience. We have lots of perks to offer our customers as well, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6b1dfa2a-cf25-4207-aa1c-f73fedbfd2f0",
"author": "Cristina Ungureanu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVWdluet3BrGhDOxlisoSYlkCu6QZSz4iwdfIAg-U4U-Mgfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location",
"date": "2023-03-15T21:42:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Cristina! It's great to know that you are so pleased with the convenient location of our terrific facility. Don't forget that it is also our pleasure to provide you with excellent customer service, so please don't hesitate to contact us if you need us. That's why we're here! Thank you for choosing Your Storage Units Aiken, and have a great day.",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5644cf44-d710-4e0d-9157-4254ef49d0d2",
"author": "Nicholas Scarboro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4zM_Oyr3q6_NeETul2_3f7iyGR4cGll6GHvNkvZTJ9IRgDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Shekina and Missy",
"date": "2023-03-13T21:43:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Nicholas! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our quality of service, and that Shekina and Missy have been especially helpful to you. We'll make sure to tell them! We hope you're also exploring some of our customer perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Be sure to check those, and other benefits, out! Thanks again for choosing Your Storage Units Aiken, and have a wonderful day!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d31594f-6fe4-4ea2-a875-3dcfc1ef6374",
"author": "AMBER WATSON",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBcCsNOFTqqrOgjR21hW2NA-7_oyLrXsV1eAMgiD115R60Jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional customer service from Shekina Thank you I would highly recommend",
"date": "2023-03-06T22:09:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating and recommendation for Your Storage Units Aiken! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that Shekina provided you with such great service, and we will be sure to share your comment with her. We also have lots to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8758d2ae-440a-479a-b9d7-712a90b5105e",
"author": "Austin Rowland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3PWJ_531PDbNU9QC9hNPGPwEnsmJFD1rZS68XP1S-JcY0Wg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was very professional",
"date": "2023-03-01T22:24:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shekina is always fantastic, Austin, and a great asset to our team. Thank you for recognizing her awesome work! We appreciate it. We hope you've also started taking advantage of our many customer extras, such as our free Amazon \"Hub\" Services at our location. Call us for more information! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a6eacbfa-c11a-420d-891e-0503489cf563",
"author": "louis strianese",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQSQRuHzb0EI6qdUsX0DQ8fh0OnfE5Q4bAGfsX7hplY9_rrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina for all your help",
"date": "2023-03-01T14:45:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Great news, Louis! We at Your Storage Units Aiken were very rewarded by your terrific feedback and 5-star rating, and we are thrilled that Shekina's customer service was so exceptional during your recent visit to our location. Thank you for your generous comments, and we hope you are also enjoying our free customer extras, including our Amazon drop-off and pick-up services. Call us for details! Thanks again for choosing Your Storage Units, and have a wonderful day!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "05dc351a-5078-4874-a785-6323cddb2401",
"author": "Laura Mason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgdQIOUcd96rv6n-lVPnOkb6YwpJSv_IwwBmZrNOquW35MOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was simply amazing. Very thorough,professional and courteous.",
"date": "2023-03-01T01:49:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your fantastic 5-star rating and review, Laura! It's great to hear that you had a perfect experience at Your Storage Units Aiken. Thank you for the tremendous feedback on Shekina's job performance! We'll be sure to tell her how pleased you were. It is always our pleasure to provide excellent customer service, so please contact us if there's anything else we can do to help. Thank you for choosing Your Storage Units Aiken, and have a great day.",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6c5af6ef-fd2f-499a-b8d8-4d74a12a8686",
"author": "Mikayla Keogh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHBaG_xzJhmrgF1SeicpYwjVaBnUqADgzz8qImbN4CP0eOrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location thank you Shekina",
"date": "2023-02-28T15:56:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Mikayla, for your wonderful comments and 5-star rating! We appreciate your feedback on Shekina, and we're thrilled that her service as well as our facility earned your perfect score. We hope that you are also taking advantage of our customer perks, such as our free Amazon pick-up/drop-off service among many others. Call us for details! Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "adf32764-fd8b-4528-a6d8-2253a0d5510f",
"author": "Nancy Allen Mastro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXi-U3tsLLw0kFDIAmzkUjqmMLDhK5Ks4qKStvT-6GKAbizzigj=s64-c-rp-mo-br100",
"rating": 5,
"text": "We just moved our things from a different facility in town to lower our storage coasts and are very pleased with our decision. Your Storage Units is shiny and clean, easily accessible, and offers conveniences other places do not. Office staff is super helpful as well. I highly recommend this business.",
"date": "2023-02-22T11:53:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, Nancy, thank you so much! We are delighted that the service you received from the team at Your Storage Units Aiken has been so top-notch, and that we earned your perfect score. Thanks, too, for your awesome recommendation. We appreciate it, and we appreciate YOU! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9c3a05d2-f9d9-461d-b0ba-6186ddd7e7d6",
"author": "Kristi Carney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDNuFLNGPME49M_KDz8vHWfePc3q4hP2fYMaApis1t2Vn5ybt5FA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience so far with StorageUnits! Very helpful and perfect size unit to house our belongings for a while. Thank you for the special you offered. It eased some of the stress of moving! Highly recommend!",
"date": "2023-02-17T01:27:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Kristi! We're so pleased that our service has met with your satisfaction, and that our location has provided such a great solution to your current storage needs. We hope you are also exploring some of our additional customer perks, such as free Amazon drop-off and pick-up services. Call us for details! Once again, thank you for your support, and for choosing Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69c49cc1-c6bf-47ed-a052-807021c78573",
"author": "William Bonner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoFlymjL5uxZEI4xBVbBhrWkj7eUCuTtDyvDrhceZz2-crnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Shekina",
"date": "2023-02-16T16:52:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, William. We appreciate the kind words and fantastic 5-star rating, and we are thrilled that we could provide you with a positive experience! We'll certainly tell Shekina how pleased you were with her service as well. Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e6eada79-ed3f-4c9b-806a-64a2bf711c90",
"author": "Akilah Perry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgN8OSt53mhEX2WhYqAYC_KOpirE3Ew8NoOUa8B9L6SFfHgnni=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was great",
"date": "2023-02-16T14:58:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Akilah! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you were happy with Shekina's assistance. We'll be sure to share the news with her! We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Be sure to check those, and our other benefits, out. Thanks again for choosing Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0c86925-c865-40c1-8902-3fdcf84a2f08",
"author": "Bob & Marilyn Sullivan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOIxd7nvDso0q3URDuRNfmJQ2f5CGxzOFdEOfxjq_rIrI4T3Sr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and very helpful",
"date": "2023-02-12T02:43:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Bob and Marilyn, for the terrific 5-star rating and review for Your Storage Units Aiken. We're so pleased that you have found our team so helpful and accommodating! We also hope you are taking full advantage of some of our many free customer perks, such as Amazon drop-off and pick-up services, at our location. Call us for details! Thanks again for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f93aed71-8578-44ee-a1bc-2cd17e0e47f5",
"author": "Kimberly Briddell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-t5OsYG-OTkRa6irGnnwZjSFn1Suy4hql99cLND2rOrVKkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina and Missy were a huge helped l",
"date": "2023-02-11T14:12:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Kimberly. Thank you so much for leaving us a stellar review!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b091770a-d37e-4aaa-84aa-e29eb70efb0f",
"author": "Ginger Scarboro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUm6eXEt87HhN3vP0RLqMoaBDNaq25Gr7tawiDW6Yf-aR4_Lw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service from the lady’s in the office. Thank you Missy and Shekina",
"date": "2023-02-07T17:34:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ginger! It was such a treat to see your wonderful review for Your Storage Units Aiken! We're happy that you have been so satisfied with the service Missy and Shekina provided, and that you have found our facility to be the perfect answer to your storage needs. We also hope that you will explore some of our customer perks, such as free Amazon drop-off and pick-up services, and a money saving referral program. Call us for details! Thank you for choosing Your Storage Units and have a great day!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f07bccc7-06c7-4e75-8266-5c6b8094b677",
"author": "Travis Harding",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMXdJMTi4hrQYIZZ4cy07wPDqMVMnvctAJnq17AJsvuEgIYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was very nice",
"date": "2023-02-02T16:32:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Travis, The team at Your Storage Units Aiken wants to thank you for the terrific 5-star rating and review! We're delighted that Shekina provided you with such great service, and was able to share the information you needed. We'll be sure to tell them her how pleased you were. We have lots more to offer our customers at our location, including free Amazon pick-up and drop-off services and a money-saving referral program. Call us for details on these and all our other customer perks. Once again, thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66bfa5a6-840e-454e-9443-f087e4321099",
"author": "Aukira Tyler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUI6mPyOpmlUUfNtpdzslUg98ZEERmdPPdssGqTUqI6V1rsbNKp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was extremely informative and helpful with my rental today",
"date": "2023-02-02T16:28:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Your Storage Units Aiken, Aukira! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that Shekina provided you with such great service, and that the leasing process went so smoothly. We have lots to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47f0813f-329b-4ba8-a228-79b2e5f0137e",
"author": "Mary McCormack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4SXEn3o_VE1qpflYjBR_XxDdlpdjH43UgQbO7xcINJaBTcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was very helpful, and the units are clean and bright. I would recommend YourStorageUnits to anyone.",
"date": "2023-01-27T20:24:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mary! Your 5-star rating and review for Your Storage Units Aiken truly was music to our ears! We're very pleased that Shekina knocked it out of the park with her quality of service, and earned your wonderful recommendation. We'll definitely pass your comments along to her! Did she also tell you about our customer extras, such as free Amazon drop-off and pick-up services. There are more to add to the list, so call us for details. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a349b8a1-ff69-4318-9d85-3c1a4d246c4b",
"author": "Lori Peacock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXE-_dNgs_6UE5gU1eaH3vgvCHhmQufHRO_CIA35rErfGMbd7O9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "From the first phone call, I knew this company caress. All of their employees care. This makes or breaks the success. Thank you so much!!",
"date": "2023-01-25T23:36:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We agree, Lori! We have a terrific team here at Your storage Units Aiken, and we're delighted that your experience with them earned us a perfect 5-star score. We appreciate you taking the time to share your positive impressions, and please let us know if we can be of further assistance to you in the future. That's why we're here! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e60b2a65-6511-4e4a-94d8-60ee518ecea3",
"author": "Nat Santos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJNSdMEa4iAqnsRf6Oxm6Hqb4YMTXq9nstuI7DT3rvLk-lWj3O=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility was nice and clean and Shekina was really nice",
"date": "2023-01-24T21:45:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Nat, for the wonderful feedback on Your Storage Units Aiken! We're so pleased that our service has met with your satisfaction, and we hope you are exploring some of our additional customer perks, such as free Amazon drop-off and pick-up services. That's a favorite of our clients! Once again, thank you for your support, and for choosing Your Storage Units!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "432f57d2-3428-479c-8d6e-aaf073ad638a",
"author": "Michelle Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWENrfMbD7S2GUzZwiY2mCXIkroSXFSSqy57AKeUwg0glG4tVbl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Front Desk person was very informative and friendly. I felt comfortable with whole transaction. Facility was well built. Highly recommended.",
"date": "2023-01-24T15:08:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Michelle! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our quality of service, and that you've found our facility clean, safe, and secure. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Be sure to check those, and other benefits, out. Thanks again for choosing Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ede7d80e-335c-4b1b-a8b6-1859ed146a91",
"author": "Jeremy Herrington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLnYnvPbiTjFi42ZQWyS2n7cwZSknd8zBnQhSpVTI8jwRynA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly folks, reasonable rates, safe place and convenient!",
"date": "2023-01-22T22:10:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jeremy! We appreciate your 5-star rating and review for Your Storage Units Aiken! We're very pleased that our team has been so helpful and friendly, and that our rates and safety meet with your full satisfaction. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. Contact us for more information! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "6336ca18-70cf-4bb7-a733-a631711c3dee",
"author": "Why Me",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwKKyDWrm0pOB1-M0szrF-jD351yuWiwNAWtZ5Yx7oBHCtcZAW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Shekina",
"date": "2023-01-22T17:19:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hurbai, We want to thank YOU for your generous support and 5-star rating for Your Storage Units Aiken! We appreciate you choosing our location for your storage needs, and please don't hesitate to contact us should you need our assistance in the future. Thank you for choosing Your Storage Units and have a great day!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73fd4fa9-8e2c-40da-8058-448c8748663c",
"author": "joseph bush",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlcLDfIMtX7ICmFlRBvDzXUQ_yO2asvOvCe1azt5QQ3N-WCXpR=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the pleasure of meeting Shekina yesterday. This young lady was very knowledgeable and efficient with helping me rent a storage unit that was right for me. The facility was clean and secure. Thank you again Shekina",
"date": "2023-01-19T15:12:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joseph, We're so pleased that Shekina was so helpful to you, and that she assisted you in choosing the best storage option for your current needs. She's a wonderful asset to the team, and we'll be sure to tell her how pleased you were with her service. We hope she also alerted you to some of our fantastic customer extras, such as free Amazon drop-off and pick-up services, and a money-saving referral program. Be sure to check them out! Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "651d492e-8128-42ad-aa72-b37c955f1890",
"author": "Warren Farrel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2NCU-2heK8W29__hU7FT3QL26j0AxwjgjZWJ4KB62lHQMIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was extremely professional and informative",
"date": "2023-01-16T15:53:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for both choosing our facility and for the 5-star review, Warren. We are proud to be doing what we are doing, and we are glad to see that reflected in your experience! Thanks, too, for the great feedback about Shekina. She's a wonderful asset to our team, and we will be sure to share your comments with her! Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0ee16647-81f4-44cc-b382-833078b26cb8",
"author": "Jim Poepping",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIML7F4z8_pEtNZ3H0BGNWPtY3uRebnakICNlV_hti0OiU9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-15T23:36:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Terry! Thank you so much for taking the time to leave us your awesome 5-star rating and review for Your Storage Units Aiken. We're so happy that you have been pleased with our facility and our services, and we hope you've started exploring some of our additional customer perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Check them out! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1982f601-4a6d-4e40-8d9d-3c0ac9d7f589",
"author": "Leigha Jax",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIu8xKiwnjyAhWwFjwx65_iZg8FCSw6hvxoElXLeLFu2MhicQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laurie was super patient and amazing I have been here a couple of months and I love here it!! Thank you so much 😊",
"date": "2023-01-15T18:25:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Leigha. Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e84243e-10f2-4b64-8a97-11bde17c8e9f",
"author": "Jeffrey Scribner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKg1TP8yzETtv2kwYrTJ7ypnEbffODNVrgxZlznaidW0wSHvg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shekina was very professional",
"date": "2023-01-13T22:18:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jeffrey. We appreciate the kind words and fantastic 5-star rating and review for Shekina. We will definitely share them with her! We are delighted that you are so pleased with the service you have received from Your Storage Units Aiken this far, and we look forward to continuing the same in the future. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a2a65724-df76-431c-a2d6-60afabd155f4",
"author": "Jeffrey Barefield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwNzNWl1lWV6l6Y-0umTXJAfXkjucflgsTvM-djoxzboy_Mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you so much Shekina for giving me an insight on what I have to look forward to with storing my items next month. I'll be back to see you",
"date": "2023-01-13T18:43:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeffrey, It was such a pleasure to see your wonderful 5-star review for Your Storage Units Aiken! We're happy that Shekina provided such excpetional service, and that she prepped you for your upcoming move-in. We appreciate your kind comments, and we hope that you will also explore some of our customer perks as well, such as free Amazon drop-off and pick-up services. Call us for details! Thank you for choosing Your Storage Units, and we'll see you soon!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1f0fad42-20c7-42ef-936d-27ef8860b727",
"author": "Zel Wynn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfWsfTjwDF6y3zZdeDl7pfNaw1KCgbHWyoJajSj4g_ah8jFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would call these two the dynamic duo! Shekina and Missy provided the best customer service answering all my questions",
"date": "2023-01-13T18:40:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That is the perfect nickname, Zel! Thanks so much for your terrific feedback on Shekina and Missy - aka, the Dynamic Duo! We'll be sure to pass it along to them. Please let us know if you have any more questions, or if we can assist you further in any way. We're glad to do it! Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d6bde04d-13da-4bd3-9ef5-8a9373ffb297",
"author": "Gabriela Blanco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUODkBTGgAVgZjS7FM6IAuqqRthVi6i3CIbG8UOLTF5hB_HuuiX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina and Missy were awesome when I stopped by to make my payment",
"date": "2023-01-13T18:00:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gabriela, for the wonderful feedback on Shekina and Missy! We're delighted that you have been so pleased with the services they have provided, and that everything regarding your rental unit is going so well. We appreciate your generous feedback and 5-star rating, and we thank you for choosing Storage Units. Have a great day!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7705ce50-8837-4915-900a-dfef5f5d171a",
"author": "sean smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUigMEpwJOKdxXRzwuKeBBsNxRXHnowYDltdqUQKDnXszrKHv6r=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was extremely amazing. The facility is clean and safe. Thanks Shekina for your great customer service",
"date": "2023-01-11T22:27:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for your wonderful 5-star rating and review for Your Storage Units Aiken, Sean! We are so pleased that our facility met with your standards, and that Shekina has been so helpful. That is tremendously rewarding to our entire team. We appreciate your support, and we thank you for choosing Your Storage Units!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "fff75f9a-6976-488c-ad65-cd35f5507c5d",
"author": "Allison Hilton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmhs2s4glm4kiP_h-6DL5TMMysu2oxGa8I397JozaGvOFtUwuY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love Missy and Laurie! Laurie was quick and informative and awesome!!!",
"date": "2023-01-11T20:56:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Allison, for your wonderful 5-star rating and review for Your Storage Units Aiken! We are so pleased that our facility met with your standards, and that Missy and Laurie have been so helpful. That is tremendously rewarding to our entire team. We appreciate your support, and we thank you for choosing Your Storage Units!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cabfbab1-9f04-4174-b82c-c6c7f6823950",
"author": "marissa mccreary",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKJbaBzyICkmdwQ9OXzMlnJmEuX0JFcgO7-3B1fv70o1R1mg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laurie was awesome!!!! Great prices! Being able to utilize the company van to move was the biggest perk! Quick and seamless transaction!",
"date": "2023-01-05T16:47:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Marissa! We appreciate your 5-star rating and review for Your Storage Units Aiken! We're very pleased that Laurie has been so helpful, and that our services and prices have met with your full satisfaction. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. Call us for more information! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "cff06d0f-33cd-4d24-a1dd-cfb9b3c5b8a5",
"author": "Anna Verchinsky",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZcjt90nBdNDGQEri4fkAwNCkakDesqCYbo3orEO_WDdzIwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an Amazon package delivered and it was very easy to pick it up.",
"date": "2023-01-03T22:28:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's great, Anna! Free Amazon pick-up and drop-off services are one of our many customer perks here at Your Storage Units Aiken, so we are delighted that you are taking advantage of them! Thank you for choosing our facility for your storage needs, and let us know if we can be of any additional service to you. Thank you, and have a great day!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fff64494-60e2-4865-b4a3-77b1d231fdd6",
"author": "Jacob Leon Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoebCy1BT8QfKC5bcyGZXoCBXRXqMD7-q3E-64ntRWNiwSBLeg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice and courteous service. Missy went above and beyond to help me in my time of need.",
"date": "2022-12-29T01:37:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jacob! We are thrilled to hear that you had a great experience with Missy and that she was able to assist you when you needed it. Our team is always here to help, so feel free to reach out if you ever need anything else. We appreciate your feedback and look forward to serving you again in the future!",
"replyDate": "2026-04-03T18:09:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "39ea1cda-cde6-4b47-afcb-6f1c66f075fb",
"author": "Alan Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFhkv2U0Sxa4H1WwIE-4SbE8XvX38hZB99oMIcuuDQ7ziQzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful. Explained everything clearly. Would highly recommend",
"date": "2022-12-29T00:10:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Alan, for the terrific 5-star rating and review for Your Storage Units Aiken. We're so pleased that you are satisfied with our facility and our services, and we can't thank you enough for your awesome recommendation. We hope you are enjoying our free customer perks as well, such as Amazon drop-off and pick-up services at our location. Call us for details! Thanks again for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e1214291-df74-41c8-9b5f-c1875716f274",
"author": "wilbert barton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNTHPrkQhf9iOzlW0Y7t6hR0V9wEVhTQplj08kmYQi20a-1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service from employees, clean, and love accessibility to units and entry times. Carts always available if needed, will use again if need arises.....",
"date": "2022-12-28T21:05:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Your Storage Units Aiken, Wilbert. We appreciate you taking the time to let us know that we're doing a good job. We have lots to offer our customers beyond storage space, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:33.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6794f3c4-e307-4603-a727-3831bcda3880",
"author": "Herman McKethan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWajCvaeXAhneG177vKDdZ3w0GAJJ1avaKnGocsPiQh--e5KvK3=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-22T17:44:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Herman! We appreciate your 5-star rating for Your Storage Units Aiken! We're very pleased that we have delivered such quality service. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. As you can see, we have lots to offer in additional to our wonderful storage services. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "592d9ed3-b5d2-4896-89fe-df0ce5c6fb10",
"author": "Jazmine Garnto",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqSnUxSsdaW2EHhvdXZlQuofPA_VfhUEq5MVm6lx0Hd6DsH7s=s64-c-rp-mo-br100",
"rating": 5,
"text": "The girls that work at this facility are sweet and super helpful",
"date": "2022-12-22T17:38:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jazmine! We appreciate your 5-star rating and review for Your Storage Units Aiken! We're very pleased that our team has been so helpful, and that they've delivered such quality service. We also hope you will take full advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. Super convenient perk! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e2bec4d2-301a-43b9-868f-bfbee3ef27ba",
"author": "Dawn Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZn3Ngf4G8vVVcpUN8etoGYVnh0yLs5t_Zxwxwxpp4IAEL6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy pick up for Amazon package. Good customer service.",
"date": "2022-12-21T15:02:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Dawn! We appreciate your 5-star rating for Your Storage Units Aiken! We're very pleased that our service has been top-rate, and that you have been enjoying our free Amazon drop-off and pick-up services! That's wonderful news. Please call us for details on all our amazing customer perks, and thank you for choosing Your Storage Units. Have a great day!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "549aba16-a862-43dd-acc0-22ff3dee119d",
"author": "Lyndsey Beattie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIV1sM4yZ4R2eBf_ddRmOXYv5GTctD_-AJjWH4aAkBnl_2UNY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laurie and Missy were very helpful in helping me pick out the perfect storage unit for me and my items! Definitely feel like I’m in great hands and getting a great deal!",
"date": "2022-12-20T22:20:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Lyndsey! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our quality of service, and that Laurie and Missy were so helpful to you. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Be sure to check those, and other benefits, out. Thanks again for choosing Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "53e9ceb4-0d70-44fb-9ef2-acbc1edb226f",
"author": "R. D.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMdxWGCg39kYgT_w9eEU5Av93S0iQo_p2B7iPe7rVK0lWzsMw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service and friendly staff. This is a great place to pick up Amazon packages.",
"date": "2022-12-19T19:44:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, R. D.! We're thrilled to hear that you had an excellent experience with our customer service and staff. We pride ourselves on providing a friendly and helpful environment for all our customers. If you ever need assistance with picking up your Amazon packages or anything else, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!",
"replyDate": "2026-04-03T18:09:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "934a2688-96a4-42db-92a2-1161f63de2dc",
"author": "Elizabeth DiFranco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOHRS7wvHQH3SIiTA4FD3hvfpC30i2v_F2YWqPCnPwLom0AQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The ladies here were very kind, knowledgeable, and thorough. Hands down, the nicest in town! I highly recommend them.",
"date": "2022-12-14T16:35:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Elizabeth, for the wonderful feedback on Your Storage Units Aiken! We appreciate your 5-star rating and generous review, and your recommendation truly meant the world to us. We're so pleased that our service has met with your satisfaction, and we hope you are taking advantage of some of our additional customer perks, such as free Amazon drop-off and pick-up services. That's definitely a favorite of all our clients, so call us for details. Once again, thank you for your support, and for choosing Your Storage Units!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0d130d44-7ade-4311-a4a6-f6a22abf8fc2",
"author": "Joan Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVafggNB8EBVPgnagCi8wRL4js-5lRZM3Yna6r7_R4CY871w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great package pickup! Very knowledgeable staff. Nice clean location. They had my package for me almost instantly. I will be using this location again.",
"date": "2022-12-13T22:15:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Joan! We are thrilled to hear that you had a great experience with our package pickup service. Our staff takes pride in being knowledgeable and providing efficient service to our customers. We are glad to hear that you found our location clean and convenient. We look forward to serving you again in the future! If you have any other needs or questions, feel free to reach out to us.",
"replyDate": "2026-04-03T18:09:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2cd8e98b-df0e-48ae-b22e-bd942d656efe",
"author": "Teaching Page",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvxepFU869OLuqijm6PpLn6yuR9Tvn2TzS_A4bwkXGLNf7A5Ch=s64-c-rp-mo-br100",
"rating": 5,
"text": "The ladies at this hub are so nice, welcoming, and helpful. I love getting my packages here!",
"date": "2022-12-13T22:10:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Whitney! We appreciate you taking the time to share your awesome 5-star rating and review with us. We're delighted that you've been enjoying our Amazon drop-off and pick-up services, and we hope you'll check out some of our other customer perks as well, such as our money-saving referral program. Call us for details! Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d6e49fad-2f54-43cd-b9a2-e861c679f4b7",
"author": "Patricia Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKV5bTACZoRuHnXJSYPo3ZlYRvrj2fIvZAZXC1VGdMtesNf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-13T17:47:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Patricia, for your amazing 5-star rating for Your Storage Units Aiken. We are delighted that you have been so pleased with our service, and we hope you will also check out some of our other customer perks, including our free Amazon drop-off and pick-up services. Call us to learn about our entire list! Thank you for choosing Your Storage Units and have a great day.",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fce6c5f4-c816-4825-989c-90e9c93533a4",
"author": "Jeffrey Brock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeTyohH9PJTBSVq7Em-9Rp6mNxSZ9DYSNuVSlETNMA0ejviA=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was great,and they gave me chocolate.",
"date": "2022-12-13T17:32:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Who doesn't love chocolate, right? Thanks, Jeffrey, for the generous 5-star rating and review for Your Storage Units Aiken. We are so pleased that we were able to help you with your storage needs, and that we've earned your perfect score to boot! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fe533f8-5f25-4f88-b6fd-2859e737b619",
"author": "Laurie Loucks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIarrxSyW9GptgSUPAPY8q33-H3tvZd3OSXQ_u3P8OEDzqt4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-13T14:20:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Laurie, We appreciate you taking the time to share your awesome 5-star rating with us. We are very happy that the service you received from the team at Your Storage Units Aiken was so terrific, and that we earned your perfect score. We hope you will also start exploring some of our free customer perks, including Amazon drop-off and pick-up services. Talk about convenient! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0b21b67-1d66-4771-8f83-8de8d915ae43",
"author": "Linda Butterbaugh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJI6NCm2uBFGxdsKDW3QN4_BxumWsR13VOB0Z9JI6vQW70hwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice place\nFeel my stuff is safe and nice environment\nBut Id like for less money involved..\nThanks fir your service and availability…\nAppreciate it very much!",
"date": "2022-11-29T19:17:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Linda! We appreciate you taking the time to share your awesome feedback with us about Your Storage Units Aiken, and we are delighted that you feel confident in the safety of our facility. That means a lot to us. Thank you for the fantastic 5-star rating, and please let us know if we can provide any additional assistance to you during your storage period. In the meantime, check out some of our customer perks, such as free Amazon pick-up and drop-off services, and a referral program that can save you money! Best wishes from your friends at Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "dd782399-5ee4-449f-b402-3258c6639045",
"author": "Courtney Barnwell (Texas)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgIKJ7TTkxza21HNXMP7w0z7kXxmrI-_tSVwCxKz-I01G6XTAq=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Experience experience was great package was early. Lady inside of the storage unit the fabulous very comfortable very safe great place to get your Amazon delivered!",
"date": "2022-11-29T17:40:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "You are right, Courtney! We're so lucky to be an Amazon delivery hub, and we are delighted that you are enjoying this convenient and free perk for being a Your Storage Units customer! Call us for details on all the other free extras we offer at our location, as we think you'll be impressed. Thanks again for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "ec6751e5-62d5-464a-9b31-4f52fcf030de",
"author": "Savannah Holland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_6potGOHd-ZMSTEKZzug5prgGjI8fQD-n0S0uXpjFhx7LPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-29T14:51:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Savannah, for the terrific 5-star rating for Your Storage Units Aiken. We're so pleased that you are satisfied with our facility and our services, and we hope you are also enjoying our free customer perks, such as Amazon drop-off and pick-up services, at our location. Call us for details! Thanks again for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "daa36ff1-d288-4391-a844-6f58a2fdba3b",
"author": "Heather Taub",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeEX_JjQe-3Es0kLJwTrLYpUjzxoTpWSGD4LvrGp5JJPJFrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Madison was such a big help in answering all the questions I had. She went above and beyond going into details about everything. Honestly she is amazing",
"date": "2022-11-29T08:28:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Heather! We appreciate you taking the time to share your awesome 5-star rating with us. We are delighted the service you received from Madison at Your Storage Units Aiken was so terrific. We'll be sure to tell her. We hope you will also explore some of our customer perks, including our free Amazon drop-off and pick-up services. We think you'll be impressed! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7ff83472-0056-4f7d-83f5-134e698ef0b7",
"author": "Robin Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImiSbxbOSOxE5_zefugLWtvr0biM28fFa7OaUJRDF5zp5RYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-28T23:26:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Robin, for the great feedback for Your Storage Units Aiken! We're so pleased that you are happy with our services, and we hope you are enjoying some of our customer perks, such as our free Amazon drop-off and pick-up services. Call us for details on the list of all the extras we offer! Best wishes, and thanks again for choosing Your Storage Units Aiken.",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1687291-95c8-43bf-868d-9d414a8026bf",
"author": "Tar Heel Jane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_n-cOS7mywdEbwxo3etrUj1rF6RYtl0fw4FWBzLfXrG2UxQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-28T21:58:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jane, Thank you so much for the awesome 5-star rating for Your Storage Units Aiken! We appreciate your support, and we're delighted to know that you are happy with our services. Have you also checked out some of our customer perks? We offer free Amazon drop-off and pick-up services, and a really great money-saving referral program, just to name a couple. Call us for details on the whole list! Thanks again for choosing Your Storage Units Aiken.",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa17de66-c495-4e9c-98f0-e9cea37ad7c0",
"author": "Corbin Herron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTT1wW_7b9qO3fv9OjgQOQiKiPMFoNRW2nj-L0RbCoOJrDTnxm=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-28T21:42:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Corbin! We're pleased that you've been so happy with your services here at Your Storage Units Aiken, and that we earned your perfect 5-star rating. We also hope that you're taking advantage of some of our customer perks, such as our free Amazon drop-off and pick-up services. They're awesome! Call us for details on those as well as all the other extras we offer. Thanks again for choosing Your Storage Units Aiken, and have a wonderful day!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "713b420d-e8e6-4952-a839-6f5bb99f0508",
"author": "Anna Herron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYt0nT6RCRkf9ifkYGU9eiJFHHAx5r69LxFlhPRd3lqjCd2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-28T21:33:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Anna, for your great 5-star rating for Your Storage Units Aiken. We're so happy that you've been satisfied with our service, and we hope you have been enjoying some of our customer extras, such as our free Amazon drop-off and pick-up services, and our money-saving referral program. And those are only two of the perks we offer! Call us for details. Thanks again for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7aff317-0a15-441e-920d-0f9b9e8159f1",
"author": "Jon Wiley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLK7ZOdULmjISxktD6uLH1gpI5SU2p8_Si0YmXk56SxE__jAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve used the facility several times and it has consistently been clean and easy to maneuver large items. Melissa at the front desk was very helpful and courteous as well.",
"date": "2022-11-26T20:30:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jon, for taking the time to leave us your 5-star rating and review. We're so happy that Melissa delivered such excellent service, and that we have earned your consistent customer loyalty over the years. That means a lot to us! We hope you're also enjoying some of our additional perks, such as our free Amazon drop-off and pick-up services. Call us for details on these and all our other extras! Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a1e966b6-25cd-4161-b45d-6c2547e57f00",
"author": "Ted McMurtrie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdQiWb7JDyCogWaxCLPzFEhRKBtgNvdpRldh6eY3Qyj-LL=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy and secure access, like the rollable flat cars of easy loading and unloading. Large elevators. Very clean.",
"date": "2022-11-24T20:26:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Captain! We at Your Storage Units Aiken appreciate all your wonderful comments about our service and facility! We love hearing that we're doing a good job, and meeting all the storage needs of our customers. We hope you are also checking out some of our extra customer perks, including our free Amazon drop-off and pick-up services. Call us for details, as they're terrific! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "65ae26bc-038b-46d8-baf0-55c523888914",
"author": "Mike Slottag",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_5xtT28ZdgkKwfoRXmEgGjbB3HA0xE2DBkDT5ftBrKZ18hQri=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great price and very secure. I’ve had a unit for over a year and it’s easy access 24/7!",
"date": "2022-11-23T17:04:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mike, for taking the time to share your review and 5-star rating for Your Storage Units Aiken. We are thrilled that our service has been so accommodating over the last year, and that we earned your perfect score. We hope you will also explore some of our customer perks, including our free Amazon drop-off and pick-up services. Call us for more details! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a3c8cb92-75e3-4cc8-8ba6-748ba8307bb3",
"author": "Jim Wertman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKV3dkE4hz_Ckw4vHlx8OqYNubjl1qH2tVZiEmK5mV9lxLlgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was a great experience. Stress free and very professional. Katie asked for my needs told me what she had available and then showed me where the units were. She asked did I have any special needs and I do my wife is handicapped and she found us a unit that was closest to the first door and easy access for my wife. The units were very clean and well maintained. She gave me a free month and I was sold and signed up. Owning a business it was great to deal with Katie and her staff. Reasonable rates and great service highly recommend you use their facilities",
"date": "2022-11-17T18:05:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jim! We appreciate your 5-star rating and review for Your Storage Units Aiken! We're pleased that Katie pointed you in the right direction regarding your perfect unit, and please let us know if we can be of any further assistance in the future. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. As you can see, we aim to please! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "4ac56e3a-3d9f-4c27-98fa-8d60d01137f9",
"author": "Sarah Rideout",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2_aYwnZOsQTB39Lw1fqA4G6k1FwDcHA_0k31sonisuI33sw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Your Storage Unit of Aiken is great. Conveniently located on the south side it is clean and has competitive rates. It offers a variety of unit sizes to fit everyone’s needs and even has outdoor covered storage for boats, campers etc. The staff is always friendly and professional.",
"date": "2022-11-05T12:14:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sarah, We aim to please! We appreciate your 5-star rating and review for Your Storage Units Aiken, and we're very pleased that you have found our services and rates fully compatible with your current storage needs. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. Call us for details on all our wonderful perks! Thank you for choosing Your Storage Units, and have a great day.",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2e30bfdd-da4d-475d-8bfa-7e3d459fa18a",
"author": "Renea Loveall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUgrJ1iF9hNjWrR1U1CLZrknPHPrxyqYjPyX6OM1AK5_yiuEN7cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best experience I’ve had with a storage facility. It was super easy to get into a unit and reminders sent two weeks prior to the due date helps. They also make sure your unit stays locked which I love. Also great customer service. Low rates.",
"date": "2022-11-04T20:30:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That is awesome, Christina! We're delighted that you've had such an exceptional experience at Your Storage Units Aiken. We always hope to deliver 5-star service, and we're delighted to know that we're making it happen. We hope you are also checking out our customer extras, such as free Amazon drop-off and pick-up services at our location. We know you'll enjoy them along with all the other perks we offer. Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "123295eb-83bc-4d39-92b2-cfc83781fa28",
"author": "Shannon Neiling",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxVXT6z9740vnxXwMbmuSD5QNNrc3_zj3v5e7WCAMz1Ilm3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility! We got our unit shortly after they opened and love the building and service.",
"date": "2022-11-04T20:26:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shannon, for being one of our first customers here at Your Storage Units Aiken. We appreciate your support, and we're delighted that you have been so pleased with our facility as well as our service. We hope you have tried out some of our customer extras, too! We now offer free Amazon drop-off and pick-up services and a wonderful referral program that can save you money, just to name a couple. Ask us for details. Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5e63ed7-a68d-44bd-a877-30004f3b6260",
"author": "amy raley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNgCXgVCNW-fHkF2S39y7pnyM04nsC9mIaU-kokps0kJHTGgM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this storage facility ! The hours are friendly, the security is great and it’s nice and clean as well as convenient!",
"date": "2022-11-04T19:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love you back, Amy! Thank you for the generous review and 5-star rating for Your Storage Units Aiken. We're pleased that you found our services to be so top-notch, and we are delighted that you are so satisfied with our cleanliness and security delivery. Those are both so important to us. We hope you'll check out our customer perks, such as our customer referral program that can save you money! Call us for details. Thank you for choosing Your Storage Units and have a great day!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "00660725-8020-4325-8558-01469022827b",
"author": "Brandon Christiansen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJ7AZNKzcamHuS837wEJ54lN01f3OTOe_KJo3toj6RwAhQ-wvy=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-01T17:20:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Brandon! Thank you so much for taking the time to leave us your awesome 5-star rating. We're pleased that you are happy with our quality of service, and we appreciate your terrific feedback. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a money-saving referral program. Call us for details! Thanks again for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27bda70a-422d-4295-8794-b86f9ae6da12",
"author": "deidra james",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI22fQLUDny1LssZLYiXK-re2eVsflDrabwwaH59iUtttQUV2o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service is always on point. I’m greeted as soon as I walk in with smiles and I always walk out with a smile",
"date": "2022-11-01T15:29:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deidra, Thank you for that great review! We are delighted to know that our facility brings a smile to your face, and that our service warrants a perfect 5-star rating. That's terrific! We hope you are also enjoying some of our customer perks, including free Amazon drop-off and pick-up services, and a fantastic money-saving referral program. Call our team for more details and get started! Thank you for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dd00e37d-6bd5-46b7-b76e-54211aaca099",
"author": "Maria Fekete Lavicska",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIc7mJYE4qk2fjvL81ZfW81omrzy7NerccueepBVth4eE18_huw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly and helpful members and fast service!\nI very recommend this place.",
"date": "2022-10-27T01:28:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Maria, Thank you for the generous review and 5-star rating for Your Storage Units Aiken! We're pleased that you found our team to be so friendly, and that their terrific service earned your 5-star rating and recommendation! We hope to see you soon, and we thank you for choosing Your Storage Units! P.S.: Don't forget to check out our customer extras, such as free Amazon drop-off and pick-up services!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c7220886-0b2e-403e-a769-a2dc11e095b1",
"author": "Corey Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYqdkPBVoix-wHpoRf3ER-aNi3cRl5JNCZk5CiP-DU-oi44Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, courteous and accommodating!!",
"date": "2022-10-26T16:14:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Corey! We're so pleased that you have found our facility so accommodating, and that our services are second to none. Don't forget to also check out our many customer extras, including a money-saving referral program and free Amazon drop-off and pick-up services! We like to outdo ourselves, so start exploring! Thank you for choosing Your Storage Units Aiken, and have a great day.",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e8176477-3daf-412d-89a7-94eacc7fe42f",
"author": "chantel raiford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlnIOLXws0-3phyc7y0Al9DC5_Zxejjyrce_bqd8WRLaXzgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-20T20:36:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the awesome review and 5-star rating for Your Storage Units Aiken, Chantel! We're delighted that our team delivered such great service, and that we earned your perfect score. We also try to offer our Aiken customers some very attractive extras, including free Amazon pick-up and drop-off services at our location, so please ask your local rep for details. Once again, thank you for choosing Your Storage Units Aiken, and we hope to see you soon!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f1e86bd-d0d6-4d95-9179-dedf4f0f4789",
"author": "Markesha Cullum",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0z-fRbCJk_qImJkeZZAVmFDhIhczVfO0q1nHh4khLlxAC1pgpAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, nice, neat, clean, organized, and friendly environment. I will definitely recommend future Amazon shipping deliveries.",
"date": "2022-10-20T19:01:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Markesha! Thank you so much for your terrific 5-star rating and review for Your Storage Units Aiken. We're pleased that you are happy with our service and our facility, and we appreciate you mentioning that you'll soon be using our free Amazon drop-off and pick-up services at our location! We have other great perks as well, so please inquire about them with one of your local reps. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8e54f16b-16d8-4878-b204-ccadd6a96d97",
"author": "ray Ray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFNaC7gJzjQ5IdXodgNCnKm7Z-dJeWxzpoY_jBGP2n-fZPQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "By far the best storage unit I’ve been to! The people are fabulous and willing to work with you!",
"date": "2022-10-20T14:27:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ray! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our quality of service, and that you've found our Your Storage Units team so accommodating. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that can save you money. Be sure to check them out. Thanks again for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9681d42d-bae3-417a-8c27-4aa0a64ef3eb",
"author": "Alyssa Rosser",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaLb9FiiBN1aUPHiOxQK9YkJ1qc9-Z34pKMYPcQtYFamFN5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean units, great customer service, very helpful if any issues",
"date": "2022-10-20T13:07:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alyssa, for your awesome 5-star rating and review. We're delighted that you are so happy with our quality of service, and that you've found our Your Storage Units facility clean and secure. Have you started exploring some of our additional customer perks, including free Amazon drop-off and pick-up services? Be sure to check them out! Thanks again for choosing Your Storage Units Aiken, and have a great day!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "81ab3245-57ec-4f97-8369-995b7521311d",
"author": "Shutella Burton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3M8cEwWXZMPo2-yMLOLubfEr4k5qtYbLRlou1VSt9L8WTew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very organized and professional. I love it!",
"date": "2022-10-19T17:09:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Your Storage Units Aiken! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that our team provided you with such great service! We also have lots of extras to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic perks. Once again, thank you for choosing Your Storage Units Aiken.",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "52132697-d023-4351-b708-f01fb8d89763",
"author": "Jon Hearn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5DT7ofhabfsWTAosXd43_EDoQSwqXP9CoQdo1ix6j2XB6mx2pjQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Reserved a storage unit from them online. A few days pass and they gave a reminder call and asked if I still wanted the unit. Picked up the unit and signed all the paperwork. She showed me the unit before I signed anything and was extremely helpful.",
"date": "2022-10-19T16:55:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jon,
Thank you for choosing our storage facility and for taking the time to leave such a kind review! We are thrilled to hear that you had a positive experience reserving a unit with us online and that our team member was helpful and accommodating during your visit. We always strive to provide excellent customer service, and we're glad we could assist you with selecting the perfect unit for your needs. If you have any further questions or need assistance in the future, feel free to reach out to us. Thank you again for your feedback!",
"replyDate": "2026-04-03T18:09:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c0f3c605-6870-43ed-91bc-7ec4bff20c02",
"author": "KaToyia Chambers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpIX2v39Ibx-9wGAddBPABTXDURxJ1RLCjnk4nTefGNUVbins=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs Crystal and Mrs Missy were friendly, efficient and down to earth. I enjoyed the whole experience and the price of my unit. Thank you so much",
"date": "2022-10-10T15:01:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We thank YOU, Don! Sounds like everything went super-smoothly when you came to our facility and met with Crystal and Missy. We're so happy that they delivered 5-star service, and that you were equally happy with our pricing scale. We hope you will think about taking advantage of some of our other perks, such as free Amazon pick-up and drop-off services, and a customer referral program that can save you money! Thank you for your support, and for choosing Your Storage Units Aiken.",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c7d3787e-7081-4d8f-8701-c7c456b343aa",
"author": "Tim Bush",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuhzozjDj3VK6ufCZUe3fA0By7QTRz6pCoOOAx6_JSzhPT2cM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Crystal was very helpful and saved me 10.00 a month!\n\nThank you!",
"date": "2022-10-06T13:42:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Your Storage Units Aiken! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that Crystal provided you with such great service, and that she was able to save you an additional $10 a month! That is great news! We have lots to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these awesome extras! Once again, thank you for choosing Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0e53bef9-ec02-4823-bb28-a945ecebb4c6",
"author": "David",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrbuUsntR4-WKgHeRuQJLuPJ22EZltwpIYDiA7GPv_UW1Q10c=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have visited this location many times and each time the experience has been first class. Knowledgeable people, friendly and efficient. The outside area is always well maintained. The office and reception are very clean. I cannot recommend this place enough.",
"date": "2022-09-23T22:13:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, David! We appreciate your 5-star rating and review for Your Storage Units Aiken. We're very pleased that our service has been top-rate, and that you are so pleased with our facility and services. We also appreciate your fantastic recommendation, as those mean a lot to us. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-09-03T18:09:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7683aa38-526f-4e24-be68-dbf6b84e6dc0",
"author": "michael mccoy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ218yUG-bUYHwfFNJG5b8IxTPvsK2xoHuNd2Gq5Uhm2GErIw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My helper Crystal Whalen was extremely knowledgeable and helpful and showed me a great unit. Definitely will tell more people about this place and her service 🥰",
"date": "2022-09-23T13:39:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's great to know, Michael! Sounds like everything went smoothly when you arrived explore our facility. We're so happy that we merited a 5-star rating, and we are delighted that Crystal was able to provide you with such stellar customer service. Thank you for your support, and we hope we'll be checking you into a unit the next time we see you! Best wishes from the team at Your Storage Units Aiken!",
"replyDate": "2023-09-03T18:09:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cbd242f5-6270-44d1-8e66-c00bff721721",
"author": "Angela Foreman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtCgTqbn_RofWmTn6kua-n22hE_FfNK-DkR3OP9F_5Mki_cQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely friendly and helpful!! Nice facility.",
"date": "2022-09-06T16:42:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Angela! It’s fantastic to hear that you received helpful, friendly service from our team members. It was our pleasure to assist you and show you our state-of-the-art self storage facility. Please don’t hesitate to let us know if you have any questions, or if there’s anything else our team can help you with! Thank you for choosing Your Storage Units Aiken and have a great day!",
"replyDate": "2023-09-03T18:09:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fc0c75b4-c13b-43c7-b0ac-3bfb5f690716",
"author": "S. Maverick Harrison, II",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkGPyB49UAvNEkCOKeDJfbPhJibB0vLSaPLUOsQFL3MSEOUR0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Te customer was “OUTSTANDING” super nice and she is a Virgo should have done this while ago.",
"date": "2022-08-27T17:11:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a 5-star rating and review, S.! We're thrilled to hear about the outstanding customer service that you received from our team. It was our pleasure to assist you, and we look forward to serving you again soon! Thank you for choosing Your Storage Units Aiken, S., and have a great day!",
"replyDate": "2022-09-03T18:09:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2bdee617-619c-4886-8e90-a94c6090efa4",
"author": "Tameka Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCMjW3Qs3Ux6Ng1QxYE-YMmChwGb6AkfWXjkos2hnuKX9nMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you are looking to get storage from here make sure to ask for Crystal she will take great care of you ! I’ve used it for over a year and everything was perfect!",
"date": "2022-08-27T16:55:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking a moment to review Your Storage Units Aiken, Tameka! It's been our pleasure to provide you with 5-star service, and we'll be sure to share your kind comments with Crystal! Please don't hesitate to give us a call or contact us online if there's anything else we can assist you with. Thank you for choosing Your Storage Units Aiken, Tameka, and have a great day!",
"replyDate": "2022-09-03T18:09:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5af0b5cc-5d96-4dae-81f7-fd2a7c91ede3",
"author": "Sharon Duppen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXED0SK2Kls7reLp4oD-li1yMGdSzsDNetjymy8P66z4EGJRxBs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Crystal is a amazing asset to your business! Absolutely love her attitude and how she makes sure yur happy with yur experience!",
"date": "2022-08-18T16:30:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sharon, thanks for your 5-star rating and review! We're thrilled to know that Crystal went above and beyond to make sure you were happy with your experience! It was our pleasure to serve you, and we look forward to your next visit. Thank you for choosing Your Storage Units Aiken and have a great day, Sharon!",
"replyDate": "2022-09-03T18:09:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3a26bc85-d40f-49fe-b0d7-297b103a224c",
"author": "Emory Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2rE1DH7mHTQBWdyJVN4yCLTscXwtULNf2BXRZkdJxrRnVOpBq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful! Took the time to show me the units so that I could find what’s best for me! Facility is VERY clean!!",
"date": "2022-08-06T17:44:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your 5-star rating and review, Emory! We’re happy to hear that you received helpful customer service. It was our pleasure to help you find the best storage unit for your needs. We hope we’ll have another opportunity to serve you again soon! Thank you for choosing Your Storage Units Aiken and have a great day!",
"replyDate": "2022-09-03T18:09:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f7c5e3ed-f476-46bf-8845-e334ed6031fa",
"author": "Erik Lemmond",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFF9Cne3AOwFdpz8ToC0lDnN5ZHyJXndb9_dGmo2hVSDoYON2N=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Your Storage Units Aiken is a great place to store my boat. It’s safe, clean, and good location. Crystal went above and beyond to accommodate my needs. Thank you so much!",
"date": "2022-07-11T14:21:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi E, thanks so much for reviewing and rating our business 5 stars! We're delighted to know that Crystal went above and beyond to help meet all your boat storage needs at our clean, secure, conveniently-located Aiken facility. It was our pleasure to serve you, E, and we look forward to your next visit! Thank you for choosing Your Storage Units Aiken and have a great day!",
"replyDate": "2022-09-03T18:09:37.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "200df1f6-60e8-45c9-afd2-754846ea4e73",
"author": "Tyhesia Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWvidDc7DLxtNjJGCydUnXdtAP8ffUnZm1ixXmxYokg-8YH94j4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storage units are very clean and organized. I would love to get a unit here for moving. Chrystal is an amazing working who showed me and my mom how to get in and out the building.",
"date": "2022-07-08T14:41:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your rating and review, Tyhesia! It was our pleasure to provide you and your mother with amazing, 5-star service during your visit to our Aiken location. We would be happy to help you select the perfect unit and equipment for all your moving needs. Please don't hesitate to contact us online or give us a call if there's anything we can assist you with! We hope to serve you again soon, Tyhesia. Thank you for choosing Your Storage Units Aiken and have a great day!",
"replyDate": "2022-09-03T18:09:37.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "80561d14-6691-4667-bb88-afb8b453c03a",
"author": "Carol",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgkzmnLmd9-qpq2VE4hUAcjn5wK4saDSQHJSc5jCXX2Pg13g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extra clean, very convenient and no fuss rental when you NEED it.",
"date": "2022-07-06T19:02:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your 5-star rating and review, Carol! We’re thrilled that you were totally satisfied with your rental experience at our clean, convenient self storage facility. We look forward to serving you again soon! Thank you for choosing Your Storage Units Aiken, Carol, and have a great day!",
"replyDate": "2022-09-03T18:09:37.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f42599b5-0b55-4949-a032-51b7f28858d8",
"author": "Leo Alexander",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMfTt7zAmK8uYo7SDDDuHONYtCLPRo0Wvh5fEiMs1L2rsYEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-05T21:19:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your 5-star rating, Leo! It's great to see that you were so satisfied with your experience using our business. If there's anything else we can help you with, please don't hesitate to contact our team for assistance. We look forward to serving you again soon! Thank you for choosing Your Storage Units Aiken, Leo, and have a great day!",
"replyDate": "2022-09-03T18:09:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9373201d-7c45-4811-8a08-98e94f7d9bd3",
"author": "A Wyatt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKqeAIWGcLF7RyeaviSw2Dl9mzV13c7yfAayinixLjDLKWJmU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stopped at Aiken location off Silver Bluff and was greeted by Tahjah and was getting information on getting a unit and wanted to see size of unit in person and she was completely fabulous throughout the who ordeal and answered all questions and was very courteous, kind, funny and professional and made my visit very comfortable and made sure everything was good before I left location. I definitely recommend this location and Tahjah. Great example of customer service.",
"date": "2022-07-02T19:26:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, A, for your rating and review! We're thrilled to hear that you enjoyed a 5-star experience and would recommend our business to others. It was our pleasure to provide you with great customer service and help answer all of your questions! Please don't hesitate to contact us if there's anything else our team can assist you with. We hope to serve you again soon! On behalf of Tahjah and the rest of our team, thank you for choosing Your Storage Units Aiken and have a great day!",
"replyDate": "2022-09-03T18:09:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2bc5f4a4-f6af-491c-a9d6-78e5d1f5ed0a",
"author": "Cynthia Cody",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_avjuf2IaPqj0Q8jH2um4OKYHESVV0GBPLhpMPsQ1w33JtHU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Crystal is amazing, she knows what she is doing and gets right to it. Very helpful! Thanks..",
"date": "2022-06-30T19:51:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cynthia, thanks for leaving a comment about our business! We're delighted to hear that you enjoyed a 5-star experience at Your Storage Units Aiken! It was our pleasure to provide you with helpful customer service. Please don't hesitate to give us a call or contact us online if there's anything else that we can assist you with! We hope to serve you again very soon, Cynthia. On behalf of Crystal and the rest of our team, thank you for choosing Your Storage Units Aiken and have a great day!",
"replyDate": "2022-09-03T18:09:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bdff1ca7-9599-4780-8d6c-6dec49be316c",
"author": "Darrell Creitz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9seDW4PyGJKSo17bTRXudEEEz6kgeOPGA1PvrnkCk1y5YRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "We were very impressed with this facility. Being new to the area we we’re happy to find this place. It’s well lit and clean. There are cameras all around. There are wide corridors with a large elevator and makes it easy to manage our items. The parking looks to be a plus. They have plenty of supplies to purchase, if needed.\nCrystal Whalen, the manager, was very professional and took the time to show us the facility and answered all of our questions.\nAll in all, it looked to be a good and safe facility.",
"date": "2022-06-23T22:34:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving our business a rating and review, Darrell! We're thrilled to hear that you were impressed by our state-of-the-art facility and the professionalism of our team members. Please let us know if you have any questions about our security features, the supplies we have available to purchase, or any of our other great features and services! We hope to serve you again soon. On behalf of Crystal and the rest of our team, thank you for choosing Your Storage Units Aiken and have a great day!",
"replyDate": "2022-09-03T18:09:37.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "95c82096-c956-4142-adeb-41a8e99abd3b",
"author": "REBECCA CAIAFA",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJZ7bKM6uajvxDRCGIKr_fS76LtR82OENTcWqLWewUHMk6DHAq7w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Spotless, new storage facility with wonderful staff! The staff was so friendly, knowledgeable, and a pleasure to work with. We feel very positive about choosing a rental space at Your Storage Units!!",
"date": "2022-05-25T00:37:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Rebecca! We are thrilled to hear that you had a positive experience at Your Storage Units. Our team takes pride in providing excellent customer service and maintaining a spotless facility for our customers. If you ever need anything in the future, please don't hesitate to reach out. We are always here to help. Thank you for choosing us for your storage needs!",
"replyDate": "2026-04-03T18:09:37.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8fb3c168-8bb9-4b86-afe8-957768c198e9",
"author": "Guy Caiafa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYLHy2VgWHB3RJz2pykJelo4VtZoe7RmY48eBiqBKxfkcsnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience! Super friendly and so easy to work with. Easy process made easier by the nicest people!! Highly recommend!! And did I mention how clean the place is? Very happy.",
"date": "2022-05-24T21:53:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Guy! We are thrilled to hear that you had a great experience with us. We take pride in providing a friendly and easy process for our customers, and it's wonderful to hear that you found our team helpful and our facilities clean. We appreciate your recommendation and look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out to us. Thank you for choosing us!",
"replyDate": "2026-04-03T18:09:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "64b07b0e-67a1-4845-a1de-7e205b98974d",
"author": "Deshon Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSlNBPu89YjqTW0HPCuHipxWvSW5hsyqkssMMGfTMDeoPDTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "One of the best experience I have ever had.",
"date": "2022-05-19T16:04:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Deshon Taylor, for your kind words and positive feedback! We are thrilled to hear that you had one of the best experiences with us. If you have any questions or need assistance in the future, feel free to reach out. We are always here to help.",
"replyDate": "2026-04-03T18:09:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "df165d7c-d3d0-4c1a-9e31-11cff117b1af",
"author": "Ralph brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwJQBquabtzEwIqfOE0EF1LIMdpNAaH5QxkUZHVlgS33D69w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean and extremely well staffed by professional and caring people. Even when elevator had issue provided alternative to solve problems",
"date": "2022-05-09T16:09:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Ralph! We are delighted to hear that you had a positive experience with us. Our team always strives to provide exceptional service and ensure our guests have a comfortable stay. We are glad we could quickly address the elevator issue and provide a solution for you. If you have any other needs or concerns in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!",
"replyDate": "2026-04-03T18:09:37.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2cf8e1f1-68e8-45db-86d6-5b1f546184f1",
"author": "Samora Tomlinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqUc1Jv-BxZ4WfKAgoI42TMdt47EKFYr238fidf9cOucgPfrMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came in because they had a contest going on. Really friendly staff! Helped a friend move stuff in and out one of the units and everything was easy to get to.",
"date": "2022-05-03T17:10:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Samora! We're glad you found our staff to be friendly and helpful. It's great to hear that your experience with us made moving in and out of the unit easy for you and your friend. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "515d3653-a8b2-4b91-b76f-777ca805d995",
"author": "KEN HODGE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJC1oeYidyu8BifVuTS2m2T8RgVFas0X2LvBOyTyjvlSo6pIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My recent experience with Your Storageunits was remarkable from the first moment I met Crystal. She immediately knew my needs relative to some health issues and having to move, which resulted in us renting 3 units. Her assistance was just excellence. I would also like to recognize Tahjah with her assistances when Crystal was not available, her actions were very similar to Crystal's and so very helpful. Both Crystal and Tahjah are excellent representatives for your organization. I have already recommended Your Storageunits to others and will continue to do so. In closing, my sincere thanks to both Crystal and Tahjah.",
"date": "2022-04-28T20:31:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for sharing your positive experience with us, Ken! We are thrilled to hear that Crystal and Tahjah provided you with exceptional service and made your storage rental process smooth and easy, especially during a challenging time. We are grateful for your recommendation and will be sure to pass along your kind words to Crystal and Tahjah. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Your Storageunits!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0584d5a6-7356-4956-90e2-d8e3998ebf0d",
"author": "John Mcglynn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1aoikEHk2Zm4MlS09pKO8ewgBVlMmz23OvG5mKEzglqnGMtbx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Moving can be very stressful but my experience with YourStorageUnits in Aiken, SC made things a bit easier for me. I told the staff about my needs, and they took me to different storage units to view. I was impressed on how clean and organized this facility is. There are CCTV cameras that put my security concerns at ease. The staff was patient as I made my decision on which unit to rent. I have been in and out of the facility a dozen times since and each trip has been flawless. The unit is large, clean and the overhead door is easy to use and lock. A pleasant experience all around. I recommend YourStoraeUnits in Aiken, SC.",
"date": "2022-04-20T15:38:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with YourStorageUnits in Aiken, SC, John! We are thrilled to hear that our staff was able to help you find the perfect storage unit to meet your needs. We take pride in maintaining a clean and organized facility with top-notch security measures in place. It's great to know that your visits have been flawless and that you found the unit spacious and easy to use. We appreciate your recommendation and look forward to serving you again in the future. If you have any more storage needs, feel free to reach out to us!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3ec3cb31-f62c-4e71-8788-95c220ea6a27",
"author": "Rose Bossert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK36KeB56yPAVh6ccX-SDvxmRTT8ZlPxRSKeC2ob4nJZDJqyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everybody has been kind, professional, and made our move in easy .Leon Edinger",
"date": "2022-04-15T16:18:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Rose! We are thrilled to hear that our team was able to make your move-in process easy and that you found everyone to be kind and professional. If you ever need anything else, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "beefa266-3da1-41a7-a821-a256b10abdd2",
"author": "Mitchel Mincey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoKlKH1sYFtFM9FzQpYo_YQOXqppP1bK6aLu3KmFtxi3eHZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! Ask for Crystal!",
"date": "2022-04-13T21:28:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Mitchel! We're thrilled to hear that you had a great experience with our customer service team, especially with Crystal. We'll be sure to pass along your compliments to her. If you have any more feedback or questions, feel free to reach out to us. We're always here to help.",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "761a109d-232d-47bb-b2bd-0d0a52cee2ac",
"author": "Janais Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-Hd4wbAw4HzsrcTV48whYUlqcq6lcRYUtBtYwSaE0DnzoBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Crystal was very helpful with finding the perfect place to park my straight truck, the prices were very reasonable. I recommend storing with Your Storage Units.",
"date": "2022-04-03T17:51:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Janais! We are thrilled to hear that Crystal was able to assist you in finding the perfect parking spot for your straight truck. Our team at Your Storage Units is dedicated to providing excellent service and reasonable prices to all our customers. We truly appreciate your recommendation and look forward to serving you again in the future. If you have any more storage needs, feel free to reach out to us anytime. Thank you for choosing Your Storage Units!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "218b50d3-c9ec-4604-970f-52e0951d7292",
"author": "Mari Lucero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPChwzbB3zpFNXjQ229rT2zfHX3kCS6AEoL7hr6fMkMUztL_A3=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented with Your Storage Units and Tahjah made the whole experience easy! She was professional yet personable, thorough in detail, and all around wonderful to work with. Highly recommend!",
"date": "2022-03-21T11:00:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Mari! We are thrilled to hear that Tahjah made your experience with Your Storage Units easy and enjoyable. We strive to provide excellent customer service, and we are delighted that you found Tahjah to be professional, personable, and thorough. If you ever need storage solutions in the future, don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9861d847-e577-4298-a1dc-92daf5536797",
"author": "Jessica Ramp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVguW0kNcRRKFdCcttemUrq8TXrOM8bw_ba0gCZ3R5f7ZLA3JmZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was my first time renting a storage unit. It was very clean and over all nice experience.",
"date": "2022-03-21T02:06:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jessica! We are delighted to hear that your first experience renting a storage unit with us was a positive one. If you have any questions or need assistance in the future, please don't hesitate to reach out. We are always here to help. Thank you for choosing our storage facility!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9027abb6-9719-409e-8eca-eafd63df405e",
"author": "Elizabeth Spencer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdjPVlvLNMs-QrD3rJSjkSIc3UL5lEXH3bOjfhu7X-vnI4gEg6=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice facility friendly and helpful staff,would recommend them to others,they serve the purpose that I needed.",
"date": "2022-03-15T04:44:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Elizabeth! We are delighted to hear that you found our facility to be nice and our staff to be friendly and helpful. It's wonderful to know that we were able to serve the purpose you needed. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to welcoming you back!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "65728961-481a-48b3-a994-7dc3f40225fd",
"author": "Sherri Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXA2If5K6Gn1hq8gY1SAXwxM1S8yyx78hK0GoOtpihBFnFD33sksw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very helpful and courteous staff.",
"date": "2022-03-01T05:29:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Sherri Davis, for your kind words! We strive to provide excellent service and we are delighted to hear that you found our staff helpful and courteous. If you have any more feedback or if there is anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3875e886-a030-442c-903e-4518c7a96f9f",
"author": "Amy Reagan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVT5dgSrj5FRUDNjVUbIf458R5VWhhe6TVJsYajJXwb5W_GTPWPYg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super clean",
"date": "2022-02-23T00:59:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amy! Thank you so much for your feedback. We're thrilled to hear that you found our space super clean. If you have any questions or need assistance in the future, feel free to reach out to us. We're always here to help!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "bb98164d-6fe8-4c3d-b1d4-89238dd13f01",
"author": "Derrick Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKjpMRZk0sEP16rk56bSjTVsDrMi6y6WQDCAnsPLFG9sMAHag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Crystal was absolutely amazing. She called me on a Sunday which was a surprise because most places don’t open on Sunday. She was kind and helped me get the best possible deal. Tahjah finished the process and gave me the best tour around the facility.",
"date": "2022-02-16T21:38:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Derrick! Thank you so much for your kind words. We are thrilled to hear that Crystal and Tahjah provided you with excellent service and made your experience enjoyable. We strive to be helpful and friendly to all of our customers, and we are so glad that you had a positive experience with us. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and hope to see you again soon!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "80043de8-2146-4beb-953b-490492bda812",
"author": "Jean Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhQzDslyiiktPQg89TTmVZ6DTTLvKOROjxA4-n1J3DTuKkjw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean facility, staff is professional and attentive. Some of our stuff fell out when we were loading into the storage unit and we didn't notice. They contacted us and it was returned undamaged.",
"date": "2022-02-13T16:09:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jean! We are thrilled to hear that you had a positive experience with our facility and staff. We always strive to provide top-notch service and ensure that your belongings are safe and secure. If you ever need anything in the future, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "35d3605f-3c56-4bd3-9598-eb93472bb44d",
"author": "Alexis Rainey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXM6i6L0ceLHHf49ps1WrFM-B28OOqUnSwPrrCMiHcwBohvJf0m=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have used storage units before but when I came to this one I just felt like my stuff was safe. The two young lady’s in the front were very helpful explain everything and showing me the right storage once I explain what all I had and they have reasonable prices. I will continue to recommend",
"date": "2022-02-05T07:24:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Alexis! We are thrilled to hear that you felt your belongings were safe with us and that our team was able to provide helpful assistance in finding the right storage unit for you. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing us for your storage needs!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "1f7a1638-ebbc-40ce-a49c-4a9b08f5ca41",
"author": "Tim Pifer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEFRzurP53ba1lAUyq_zmoQmlifgfbNySKLJF_hm885uEAiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay was super efficient, friendly and patient while we were deciding which unit best fit our needs. I found the facility to be clean and professionally organized. Never had a problem getting into our unit.",
"date": "2022-02-03T22:52:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Tim! We are thrilled to hear that Jay was able to help you find the perfect storage unit to meet your needs. Our team takes pride in providing excellent customer service and maintaining a clean and organized facility for our customers. If you ever need anything else, please don't hesitate to reach out. We appreciate your business!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f26efe3c-71ce-4edf-8cc2-2c3724b9d0b7",
"author": "Randy Bode",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwUqnzDXqRJ7Az_TMObCRefzOzneOo_Y7OIcBQwZtZzxXfsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility. Very clean, secure easy access with multiple flatbed carts to help you move your stuff in or out. Efficient friendly staff!",
"date": "2022-02-03T21:24:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Randy! We are thrilled to hear that you had a great experience at our storage facility. Our team works hard to provide a clean and secure environment with convenient access for our customers. If you ever need any assistance in the future, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "7b065d5a-d239-4b88-aa54-4c892abb1428",
"author": "Shay Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpDh2tC7EEAMOEN_OLD0zp_DI4NNUsDiLXI0_RPHuoHPmPbzT2=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "II Love renting my unit here. The staff was very helpful and knowledgeable. I am a traveler and coming in and out of town can loose it’s familiarity, but every time I go to my unit I always get a warm hello and the look of remembrance, which means a lot.",
"date": "2022-02-03T19:27:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Shay! We are delighted to hear that you love renting with us and that our staff has been helpful and knowledgeable. We strive to provide a warm and welcoming environment for all our tenants, and we're glad to hear that you feel a sense of familiarity and recognition when you visit your unit. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels, and we look forward to welcoming you back again soon!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c27869a3-6c44-40aa-840b-3562fd289cf3",
"author": "Stephanie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVW2DP9OOjhvqpLMeAknJnHZBU7OcUF0HEVzfveYo5k0ilZPo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly",
"date": "2022-01-19T04:11:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Stephanie! We're glad to hear that you found our team friendly. If you ever have any questions or need assistance, feel free to reach out. We're here to help!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9b7024a0-cc57-42d8-be4a-1acb7c5895e7",
"author": "Terrence W.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSl9uFvKm5c9F1knHT6ilu8xDG9vPEBSZOT_y9tXOhuEjYwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Crystal was amazing! Very helpful and courteous great person to work with.",
"date": "2022-01-13T21:18:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Terrence! We are thrilled to hear that you had a great experience working with Crystal. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-04-03T18:09:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3636ff63-be62-47fc-8393-4f5d4f490885",
"author": "Christa’s Corner of Life",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUng3X1ELPZixSWxjN9MVQWEu5pgYRqbrXVsjhFmj8tkfdYtsb_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay was absolutely phenomenal - he helped me with exactly what I needed for my budget. Clean, tight security protocols and super close to my home, I couldn’t be happier!",
"date": "2021-12-23T15:07:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Christa! We are thrilled to hear that Jay was able to assist you with your needs and that you had a positive experience with us. We strive to provide top-notch service and security to all of our customers. If you ever need anything else, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "684bd375-9343-4600-90b0-6e1e2a9f2a0e",
"author": "Kimberly Fussell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmFL-xRlOXfozCc5Nzb2lajox4PKGCgwzlLkD-0NQZpJNHZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is very helpful and polite.",
"date": "2021-12-02T16:51:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Kimberly! We are thrilled to hear that you found our staff helpful and polite. If you ever need assistance in the future, please don't hesitate to reach out. We are always here to help!",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4e3b64df-7deb-46a6-b3fc-c06d1571e902",
"author": "Jen Dye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaP1fd18y5ApAUblp8fACvDlo9QyHB8Ra6boeDECcQBAse3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, Jay and Crystal were fantastic!",
"date": "2021-12-01T16:17:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jen! We're thrilled to hear that you had a great experience with Jay and Crystal. If you ever need any further assistance, feel free to reach out to us. We're always here to help!",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fc006010-7d37-4fcd-80b1-31a0bc5d2e72",
"author": "David Redd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3TqR6IEIIrdwwl-iEMv4KkNd9bkylmgdh4s-8KRhKLv3e5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Employees are super helpful, the store is beautiful and well setup. Definitely recommend this facility to anyone.",
"date": "2021-11-23T00:23:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, David! We are thrilled to hear that you found our employees to be super helpful and our store to be beautiful and well set up. We always strive to provide a positive and welcoming experience for our customers. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again soon!",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dd0d631f-1d1d-4b6c-97c9-65d93bedc04c",
"author": "Candress Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCYojED6kf5Gspq-swDYVMJFzKAKeEQTu5XRaiEcEHjkf-hmbW=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an amazing experience here. They gave exceptional customer service and display excellent knowledge. I highly recommend Storage Units in Aiken!!",
"date": "2021-11-22T19:55:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Candress, for your wonderful review! We are thrilled to hear that you had an amazing experience with us and that our customer service and knowledge exceeded your expectations. We truly appreciate your recommendation and look forward to serving you again at Storage Units in Aiken! If you have any questions or need further assistance, feel free to reach out to us.",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1173b37c-07ae-4119-99b4-df5df243e00b",
"author": "Richard Boothe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaItTgZNCstnNJY88lMiOpN5QUTXfE8FqPKz3cIhQXPgOU4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good clean facility. Rates are reasonable and STABLE !!!! Staff friendly and customer first centered !!!! This is the type facility people needing extra storage both long and short term.",
"date": "2021-11-17T15:04:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Richard! We're thrilled to hear that you appreciate our clean facility, reasonable rates, and customer-first approach. We strive to provide a helpful and friendly storage experience for all our customers, whether they're with us for the short or long term. If you have any questions or need assistance in the future, please don't hesitate to reach out. Your feedback means a lot to us!",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "63c47cb0-ca2e-414a-bd04-c16239bd42de",
"author": "James Gomillion",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpDdY9fAhhwUrCMC_Lem03Dyqx-CZ9GtO-kAR7Bg1z3xTVaFc=s64-c-rp-mo-br100",
"rating": 5,
"text": "My first time using a storage and it was a great experience the staff was great Jay was a very big help he was very fast and easy going!! Would definitely recommend and use again ‼️‼️",
"date": "2021-11-13T21:19:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, James! We are thrilled to hear that you had a great experience using our storage facility and that Jay was able to assist you so well. We strive to provide excellent service and make the process as fast and easy as possible for our customers. We appreciate your recommendation and look forward to serving you again in the future! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us for your storage needs! 🌟📦 #HappyCustomer #StorageSolutions",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "391748bc-0305-4d3e-aa87-1afaa6446ba3",
"author": "Crystal Whalen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlVrrkrsHOAqaQ6t0yxkDlC3AjmC05-ekyUNVf70SRTbOVdDiq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic staff, amazing property, and highly accessible location!!",
"date": "2021-11-12T14:59:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Crystal! We're thrilled to hear that you had a fantastic experience with our staff and enjoyed our property's amenities. We strive to provide a welcoming and convenient stay for all our guests. We appreciate your feedback and look forward to welcoming you back in the future!",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "0f6f8ef1-c4f1-4dc7-b427-01883db9f0a5",
"author": "Keyon Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJRh9N3RxDL4XhBrasszLIZFzZEISl810KFFief7UAczIBqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Perfect for my needs, the staff was helpful, especially Jay. I would definitely recommend!",
"date": "2021-08-28T01:14:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Keyon! We are thrilled to hear that our staff, especially Jay, was able to assist you and make your experience with us a positive one. If you ever need anything in the future, please don't hesitate to reach out. We truly appreciate your recommendation!",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "25bc178f-a2e7-4800-ae58-afd70357e778",
"author": "Leondra Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6T6hR6xfODa47zxH087nucHGxdeZ64zYG1ckbsKjr--u-neIcTA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-08-23T21:47:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Leondra, for your 5-star rating! We are thrilled to hear that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We are always here to help. Have a wonderful day!",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a7b6a879-9f28-4af1-82e2-e0c88160312d",
"author": "Kani Marine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvybOEP-ZS6L2hpA_w_trqjfEi0g4adRyV2WgwKiZR3GNvwLuo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Got my unit the first week they were open. I have used many storage places before and I can honestly say that I couldn’t have asked for a better, most pleasant experience than what I had moving into Storage Unit in Aiken, SC. The staff is always courteous, very friendly and extremely helpful. Units, building and grounds are extremely clean and well maintained.",
"date": "2021-07-19T11:50:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Kani Marine! We are thrilled to hear that you had such a positive experience with us at Storage Unit in Aiken, SC. Our team works hard to provide excellent customer service, maintain a clean facility, and ensure a pleasant experience for all our customers. If you ever need anything or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to continuing to assist you with your storage needs.",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b3343aaa-6f40-4e7f-bcfa-2a91461331a2",
"author": "Louis Porreco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW23Mir40i0hNy8EeRHKclHGwlZRcwCnn0Ec7lqGQv8ZxWPeTYZ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I recently moved from PA to Aiken SC. The employees at storage units have been helpful. My house in Aiken is half the size of my PA home and already furnished. Despite giving most my furniture away I still had four 16ft Pods of stuff to store. Storage units held two 10x19 units for me for a small deposit and allowed the delivery of my Pods to the facility where i could conveniently unload them directly into my units. They also were understanding, providing special consideration when Pods would not. I highly recommend this facility. Its clean, well equipped and the employees are very helpful and accommodating.",
"date": "2021-07-17T19:32:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Louis! We are glad to hear that our team at the storage facility in Aiken, SC was able to assist you with your move and storage needs. We always strive to provide a clean, well-equipped facility and helpful service to all our customers. If you have any further storage needs or questions, feel free to reach out to us. We appreciate your recommendation and look forward to serving you again in the future!",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "876fc0ce-61a6-4130-bb19-b4bd1ccb00c3",
"author": "Dr. Paul Maia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJXXun8kAbCGq4DJyLoi9D5p6YLpdpfMCdK2FXlw-lv9dUiEOd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice manager who explained everything and was pleasant to interact with when renting a unit.",
"date": "2021-06-01T23:34:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Dr. Paul Maia! We are thrilled to hear that you had a great experience with our manager and that they were helpful and pleasant during your rental process. If you have any other storage needs in the future, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-04-03T18:09:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}