{
"summary": {
"average": 4.9,
"total": 298,
"distribution": {
"1": 5,
"2": 1,
"3": 0,
"4": 2,
"5": 290
}
},
"reviews": [
{
"id": "ff33ca17-7237-44b4-8467-d0387209a6e0",
"author": "Amanda Neve",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIa2SlSrmUugIpP6c_65UFnEWjJLrVq8BVNAyMfK9eoPcIWTF9TQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-09-26T17:21:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Amanda! We appreciate your support.",
"replyDate": "2026-09-27T13:13:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eff834be-ae68-4736-99e4-f4f506e1393b",
"author": "Tina Armour",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0clRNKQmnnlf_MEo3nq1WRdLE7x7n4LvfXmqRFnVnpJpLkOuK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Zoey has wonderful Customer Service skills. She has been awesome in assisting me with certain materials needed for moving.",
"date": "2026-09-24T21:04:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Tina, for your kind words about Zoey. We're glad she provided excellent service and helped you with your moving needs. We'll be sure to share your feedback with her.",
"replyDate": "2026-09-25T13:13:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e3d57d7-1494-4369-ad50-c7e6dfb75d15",
"author": "David Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_0TLtJpstJJ4bhmz-4rMK-ITx_nanSkVC-jcc4k4fQe7rXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, affordable pricing, and secure",
"date": "2026-09-21T19:48:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "683068c0-e32c-489e-a6ee-2e411a9e7934",
"author": "Ashley T",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWT7CNCTJJWkPk0lKZl42xgRxOJgFAdiv0cbm4Vt47DAH7qehziKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Zoe and were Matthew were amazing! They were super friendly and helpful, and answered all my questions. Highly recommend this company!",
"date": "2026-09-21T13:46:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7fef907d-6bfd-4589-be6f-99332e018807",
"author": "Tia Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKVoBygpPrFrb_wZ-Uch46pX_vGPlnSAsJ2ne-VRLZSDP4UWUE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Zoe was very kind and sweet! Assisted on the call and in person. Understands the importance of great customer service skills! Very Appreciative of the service provided.",
"date": "2026-09-17T21:37:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Tia, for your wonderful feedback. We're thrilled to hear Zoe provided such great service, both on the phone and in person. We'll be sure to share your kind words with her.",
"replyDate": "2026-09-24T13:13:53.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "336e33cc-f6e0-4725-b6d4-e83ac070028e",
"author": "Jennifer McKee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9QGcwbyADIqjpPjSN7xANEOYhkYR83FdpZXQLHqHXCav_vMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Zoe is the best! We always get the most wonderful customer service from her. It makes renting from Storage Star a no-brainer",
"date": "2026-09-16T17:20:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "884350da-a023-4b3d-a7cd-cb9612e2b382",
"author": "Steve White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlCoGWtc-niwXfv0hOeQwzi0wWFiKJ2aekba_8jxTy3F-okw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Zoe has been great to work with!!",
"date": "2026-09-16T17:03:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Steve! We're glad to hear Zoe has been great to work with. We'll be sure to share your kind words with her.",
"replyDate": "2026-09-17T13:13:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "982aeaf7-3ad9-4cbe-9486-764937c94af6",
"author": "Emma Grace Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDsD-NF7CZSpzk6GW6wLynDOI8c36zGz9uEwDUSEO9Ch7_uA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Zoe was super informative and soooo friendly. She knows her storage stuff!",
"date": "2026-09-14T21:33:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Emma, for your kind words about Zoe! We're glad she made your experience a great one and will be sure to share your feedback with her.",
"replyDate": "2026-09-17T13:13:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e7582aa3-f7d1-41f0-8280-837990fa84de",
"author": "Joy Wyche",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAotzoZ4I6rCE7ufsGTaiKsJ2ha4iBn_0S9wNk6yjpYjzXR-sq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience setting up and accessing the storage facility. Zoe is very courteous and helpful.",
"date": "2026-09-14T17:44:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a15e286c-3cb7-459c-b466-dedf21d44403",
"author": "Bryan Budgett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-tNF_5wd_CANAxcsGWUF4wXCsvVPHos84zy0wderJ0oD4e7_mMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-09-10T20:14:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Bryan. We appreciate your support!",
"replyDate": "2026-09-17T13:13:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19ee5aec-6184-4eb9-a6cf-c4805a3b2654",
"author": "Kathy Hensley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVR0XAR8H6lLnP3I78E3JVEXtZKhjTXrT6p45Lk7Ehtd0-xPFDDZA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We went on Labor Day weekend right before closing time and expected to be rushed out. Zoey was helpful, friendly and competent and did her best to help us!! Thank you!",
"date": "2026-09-05T19:48:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Kathy. We're glad Zoey made your visit smooth and pleasant, especially during a busy time. We'll be sure to share your feedback with her!",
"replyDate": "2026-09-10T13:13:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "020d72f7-d73b-40db-8331-f5bf2c417e1e",
"author": "Jessica Kidd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZz8Ch5nApa4ItThj7IIw0h1oe-CVOHVQH-F3v8KHNr8WzZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Zoe was extremely helpful when my key wouldn't work. The unit is clean and professional",
"date": "2026-09-05T15:22:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jessica, for your kind words. We're glad Zoe could assist you when you had trouble with your key, and we appreciate your feedback about the cleanliness and professionalism of the unit. We'll be sure to share your compliments with Zoe.",
"replyDate": "2026-09-10T13:13:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8b986d04-4f58-4278-a15f-9c54a3c66d79",
"author": "stephanie campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLz1K341TQFx887qDoNTjxn2XjKQGRlDfUH9NXRYTURnRzX7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Zoe was exceptional in helping us get the storage unit open when our key would not work. 10 out of 10 recommend",
"date": "2026-09-05T15:21:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Stephanie! We’re thrilled to hear Zoe could help you access your storage unit. We appreciate your recommendation and will share your kind words with Zoe.",
"replyDate": "2026-09-10T13:13:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "160abc46-9e06-4e65-b898-12b1da24dbbb",
"author": "Irene Backstrom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBgg9I-GCI9bym_acnYOZJzoynjRgdzvGdqP8NnH5AUcz8dQJCzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent experience and great pricing. Zoe, the front desk rep, was very helpful doing the setup process.",
"date": "2026-09-02T16:27:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ef60de26-f1fe-4325-a5e7-7f116a38cc73",
"author": "Grant Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISO-rnJdUR7cX0nJ7bc9B-R_NlGg0bEMgDWuyzhNUb8aRGnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Zoe was very nice and runs an excellent office. We are so glad we chose this facility to store with while we travel! Very clean.",
"date": "2026-09-01T22:55:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "843840b6-2428-4a6a-a75f-599aa81d34bc",
"author": "Brittany Hudson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGup0vBiJtFv1mqRfmQicF8RJhOYw5ywLGXVTIeDwvPpfPaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Zoey was a great help. She was patient with me when I need to get information to rent a storage. Storage is clean and climate controlled. I highly recommend.",
"date": "2026-09-01T16:37:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "649924f6-ec9a-465d-9373-958ddd65a1de",
"author": "Matthew Joye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKoQxcG641uStBw72GKpWZdCMQNF-RLdeQdcahIJR2mQF-0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to use and great staff",
"date": "2026-08-29T16:03:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2cc00a4c-4f51-46b8-9808-0d0a73233232",
"author": "Jody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdixVitBLxqPqVasdUbxXQG2Hrb-yWTUqR1dFvHmCLo8i0Sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well maintained property, affordable, very clean, happy to be renting a unit here!!",
"date": "2026-08-25T19:17:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "1fe9c5e7-381c-4073-a046-395fbbe18ec6",
"author": "Tonya Lanee Spangler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-WfIP02lqvlfFFR1iuV0cSk-cKfRt1ffMfzgDHUuAE1uZa0Wl=s64-c-rp-mo-br100",
"rating": 5,
"text": "THIS IS HANDS DOWN THE BEST STORAGE FACILITY IN THE CSRA!!! THE STAFF IS AMAZING AND THE FACILITY IS EXTREMELY CLEAN, WELL MAINTAINED WITH THE PERFECT TEMPERATURE TO KEEP YOUR BELONGINGS PERFECTLY KEPT. LOVE THIS COMPANY-THANK YOU SO MUCH!!!",
"date": "2026-08-22T19:15:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5635b1e1-860b-4af7-ae01-d2bb93eec1f8",
"author": "Tylan Eunice",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmKkpEVFIjZslDcd-1aPxK_5e6jTj2Z4N5gEpaxi9MIeNdEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Im currently between houses and moving to the area. I had a great experience with Your Storage Units Augusta. The facility was very clean, well-maintained, and made me feel comfortable knowing my belongings were being stored in a clean environment. Zoe was especially helpful throughout my time there. She was friendly, professional, and always willing to answer my questions about the facility/surrounding area and help whenever I needed it. Her customer service really made the whole experience easy and stress-free. I would definitely recommend this facility to anyone looking for a clean storage facility with great customer service!",
"date": "2026-08-13T17:20:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Your Storage Units, Tylan! We're so glad you found our facility clean & comfortable. Zoe is indeed a gem, always ready to assist. We appreciate your recommendation & look forward to serving you again! Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-09-01T13:13:57.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ac8cf491-9a2d-49fb-a136-b1f0bcdbfa6d",
"author": "Brianna Quinn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCx7ycCb_MeQzDup4hR5coOGvSmMv4ZtO4zNHKOaNZpPQ1Ew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Use the storage unit for about three months very nice and clean place. I got the smallest unit and it was enough to fit all my stuff. Zoe the receptionist was very nice and she was very helpful. Most definitely recommend this place..",
"date": "2026-08-13T16:36:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brianna! We're overjoyed you found our spotless units perfect for your belongings. Zoe will be delighted by your kind words. We look forward to your next visit! Don't forget our free Amazon pick-up service and referral program.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-09-01T13:13:57.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "260ebf48-fbfa-4d73-a275-a751980915f0",
"author": "Mandi Croom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXhpo8GRL8EfPyGuDlkMLN6n8TRjEup7HUm1jKkvAIvEyBQllk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Zoe was great, and so nice! The units are spotless which is a great plus.",
"date": "2026-08-08T17:32:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mandi, for your glowing review! We're thrilled Zoe impressed you, and our spotless units met your expectations. We appreciate your feedback and look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-09-01T13:13:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "942eac31-4b81-4fff-811d-519c56411f83",
"author": "Emma LaCombe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJE0VFlZu9ePdjJtVV67Fx7sx1M5LjszCrkDMGyoKtQCReLaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I always have a lovely experience here. The front desk (especially Emma!) is helpful and a delight to chat with. Units are great and climate control is a great plus!",
"date": "2026-08-07T20:04:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Emma LaCombe! 🌟 Thank you so much for your kind words and 5-star review! We are thrilled to hear that you always have a lovely experience at our facility, and we're glad that Emma at the front desk has been helpful and delightful to chat with. We take pride in providing great units with climate control to ensure the best storage experience for our customers. If you ever need anything, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! 😊📦 #HappyCustomer #StorageSolutions",
"replyDate": "2026-09-01T13:13:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5e850205-3e8f-40d3-bb23-b9d9308e4510",
"author": "A J Young",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGbnOJrA2HuFDuVQlJsic1AAwwp7534hHtShtRtiD8El0ymt_W2g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "New customer here, so speaking as a new customer - AMAZING experience. From first phone call interaction to in person check in, I'm so impressed with the whole process. Emma was just wonderful, truly a lovely and professional person. Huge thanks to making it all so easy and simple. Highly recommend.",
"date": "2026-07-09T19:19:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, A J! We're so glad you had an amazing experience with us. Emma will be delighted to hear your kind words. We appreciate your recommendation and look forward to your next visit! #TotalStorageSatisfaction
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-08-01T13:13:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e7095eeb-5a6c-4922-815a-863c9d333576",
"author": "ROCKWITZAY",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqIY3zfnduacysRXdfi0foWrfHQpQdMKtLIcLeRSzkNBrBYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "clean bathroom",
"date": "2026-07-08T15:19:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, ROCKWITZAY! We are glad to hear that you found our bathroom clean. If you have any other feedback or if there is anything else we can assist you with, please don't hesitate to let us know. We appreciate your support!",
"replyDate": "2026-08-01T13:13:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "36a95a4f-b072-452d-a75e-50d2e58c7497",
"author": "Taylor Hugaboon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLQ5Kv-BnekJXK0RsGOGF9b8TjjJH7cxgOpvxN8cX-wjVyBjU=s64-c-rp-mo-br100",
"rating": 5,
"text": "I couldn't be happier with my experience at this storage facility! The entire property is spotless, well-lit, and exceptionally well maintained. It's refreshing to see a facility that takes such pride in cleanliness and making customers feel comfortable and secure.\n\nA special thank you to Zoe for providing outstanding customer service! She was welcoming, professional, and incredibly helpful from start to finish. She answered all of my questions, and explained everything clearly. Her positive attitude and willingness to go the extra mile made a great experience even better.\n\nIf you're looking for a clean, organized, and professionally managed storage facility with excellent customer service, I highly recommend this one. Thanks again, Zoe!",
"date": "2026-07-08T02:05:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Taylor! We are thrilled to hear that you had a fantastic experience at our storage facility. It's wonderful to know that you found our property to be spotless, well-lit, and well-maintained. We take great pride in providing a clean and secure environment for our customers.
We are especially grateful for your shoutout to Zoe! We will be sure to pass along your compliments to her. Providing outstanding customer service is always our top priority, and we are delighted to hear that Zoe was able to assist you effectively and make your experience even better.
Thank you for recommending our facility to others. If you ever need anything in the future, please don't hesitate to reach out. We are always here to help. Thank you again for choosing our storage facility!",
"replyDate": "2026-08-01T13:13:57.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a9ef2878-c680-4ffb-a62f-5879fab71c6d",
"author": "soleil",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwH9yYCbIafvtCjDOeza_ilT-egbnra0-1eYOEt_Sb2Dwaeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely amazing service, I spoke with Zoe and she was super helpful for me to understand what worked best for my business needs!",
"date": "2026-07-07T19:23:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Soleil! We are thrilled to hear that you had such a positive experience with Zoe and that she was able to provide you with helpful guidance for your business needs. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-08-01T13:13:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ab4a9be-3a16-4b0a-b788-80052a806d10",
"author": "Lynn James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIQmm4g7WoA-OfnyeVc5_R4Zqfa48oo2tEbR7G_whxBfyU_YC6=s64-c-rp-mo-br100",
"rating": 5,
"text": "⭐⭐⭐⭐⭐\n\nI had an outstanding experience with Zoe at Your Storage Units in Augusta, GA. From the moment I walked in, she exemplified exceptional customer service. She was friendly, professional, knowledgeable, and genuinely took the time to answer all of my questions. She made the entire rental process quick, easy, and stress-free.\n\nIt’s rare to find someone who truly cares about providing a great customer experience, but Zoe went above and beyond to make sure everything was taken care of. She is a tremendous asset to Your Storage Units, and I highly recommend working with her if you’re looking for storage in the Augusta area!",
"date": "2026-07-07T18:52:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lynn! We're thrilled Zoe provided exceptional service during your visit. We truly appreciate your kind words and recommendation. Looking forward to serving you again at Storage Units in Augusta, GA!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-08-01T13:13:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "09ad5878-eac6-478e-9f6c-6cfcc82f2134",
"author": "Zay Godsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRNOQOcgHS5rLq1-ghBVzO10vijyT3MtgdCFpyOB50zg-m0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Zoe was great",
"date": "2026-07-06T13:42:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Zay! We appreciate your kind words about Zoe. We strive for total storage satisfaction and are thrilled you had a great experience. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-08-01T13:13:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffc4e4ad-aafd-4d79-a73f-e2f53d0f67e8",
"author": "Mary-Jayne mcgahee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI51ZHxmioRgIAbvZp7z0vAGhWMz8ovtcY1Uk18qgL3zimAWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in with my fiancée to look at units last week and this facility was so nice! Zoe and Emma made sure to explain everything so well and answered all of our questions. They are nice young ladies, I am happy we came here!",
"date": "2026-06-30T16:45:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mary-Jayne, we're thrilled you and your fiancé enjoyed our facility! Zoe and Emma are fantastic, and we're glad they could assist you. Thank you for choosing us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-08-01T13:13:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c53970c-f637-4b30-b922-9a4580c2dd07",
"author": "Jennifer Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDI_rmcyE9olSGDp6Yde2sn8Ml3Bn35JGTbyV6S7Pe0bzoIWwv=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an excellent experience with this storage facility in Augusta! The property is clean, secure, and very well maintained. What really made the experience stand out was Emma. She was incredibly friendly, professional, and went above and beyond to answer all of my questions. She made the entire rental process quick, easy, and stress-free. It's rare to find customer service this good these days. If you're looking for a safe, reliable storage unit with outstanding staff, I highly recommend this place. Thank you, Emma, for making everything so simple and welcoming!",
"date": "2026-06-28T13:23:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jennifer, we are thrilled to hear about your outstanding experience at our Augusta facility! We take pride in our spotless units and top-notch service. Thank you for recognizing Emma's exceptional assistance. We look forward to your next visit! - The Storage Units Team
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-07-01T13:13:57.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8090bdcb-9ce0-4727-b95c-8d572c557175",
"author": "Jake Hutto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKR5-7Kz9Axe6dwetIqCjb4HxKOB8ZW5RUhewQHCn2Dn9psWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a super great experience with this facility! Zoe was extremely helpful and professional, answering all my questions regarding the area and how to get everything started, as I'm looking to move to the area. It's not often you find someone who care enough to be knowledgeable and genuinely friendly.",
"date": "2026-06-26T18:45:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Jake, for your kind words and positive feedback! We are thrilled to hear that you had a super great experience with us and that Zoe was able to help you with all your questions. We strive to be helpful and friendly to all our customers, and we're so glad that it made a difference for you. Please don't hesitate to reach out if you need any more assistance as you continue your journey to move to the area. We're here to help in any way we can!",
"replyDate": "2026-07-01T13:13:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d4566925-7b13-4012-80bf-ad3839aee305",
"author": "katie crane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEEJC0Ty6MhAqA1ILVrHsa0FuQZeuv8ehhvdF0IiDI12za-eBGiA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Zoe was so helpful in helping me find the right storage unit that I needed. Super friendly. Down to earth. Would highly recommend this place to all my family and friends!",
"date": "2026-06-26T16:40:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Katie! We're thrilled to hear that Zoe was able to assist you in finding the perfect storage unit and that you had a positive experience with us. We truly appreciate your recommendation and look forward to helping you, your family, and friends with any storage needs in the future. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2026-07-01T13:13:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "659d2907-ec8c-42f2-915f-96da9f07fb99",
"author": "Keasia Kitson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX15OwpRt02S_HDDnh-u_dnlJHgxNZKo-uVarZ6_LNnYxfmt6aqww=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility was very clean and provided the best customer service ever. I highly recommend!",
"date": "2026-06-22T20:58:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you! We appreciate your kind words about our spotless units and top-notch customer service. Your recommendation means a lot to us. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-08-01T13:13:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "24b2c77e-db3d-47c0-97fd-f1395f711b06",
"author": "David Dybel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbFlOdiHTOENajEmjOWvS6H_vTPRN7CeRnyhqry2oLO_AGng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-22T14:55:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, David Dybel! We appreciate your feedback and are glad to hear that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We're always here to help!",
"replyDate": "2026-08-01T13:13:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fff6c3f8-7467-47fb-84fa-66a65b3ac184",
"author": "hayley zills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8b2685UM37avTBvPmaCXea3cU9I0xpb1RhveJgsPd29UAWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Definitely recommend this place. I spoke to Emma; she was such a big help. She made the process super easy and answered any questions I had. She went out of her way to help me. And the place was super clean",
"date": "2026-06-20T14:31:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Hayley! We're thrilled to hear that Emma provided you with excellent service and made your experience with us a pleasant one. We strive to maintain a clean and welcoming environment for all our customers. If you have any more questions or need assistance in the future, feel free to reach out. We look forward to welcoming you back again soon!",
"replyDate": "2026-07-01T13:13:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "98f7c123-3c49-49c8-9be5-fedfb60b779a",
"author": "Mallory Ashmen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQOVdZ27SA_H5oFIZ_DSCwj9ooKTHTx935YBGi6S0LFK73yA=s64-c-rp-mo-br100",
"rating": 5,
"text": "\"I had a wonderful experience with this storage facility! Zoe was incredibly kind, helpful, and professional over the phone. She answered all of my questions, made the process easy, and provided excellent customer service from start to finish. It's rare to find someone who is both knowledgeable and genuinely friendly. Thank you, Zoe, for making everything so smooth and stress-free! ❤️ Highly recommend this storage facility to anyone looking for great service.\"",
"date": "2026-06-20T13:52:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Mallory! We're thrilled to hear that Zoe provided you with excellent customer service and helped make your experience at our storage facility smooth and stress-free. We truly appreciate your recommendation and are always here to help with any storage needs you may have in the future. If you have any more questions or need assistance, feel free to reach out. Thank you for choosing us! 🌟",
"replyDate": "2026-07-01T13:13:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f57aa7b4-0b0f-4fb4-9f83-4a67b4f74064",
"author": "Kanem Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCbvs0Md7aHUuinhJxVUPwPfAARKPad89leUCEaam8JGZ8SA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emma and Zoe provided great service! Very welcoming, professional and informative!",
"date": "2026-06-15T21:26:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive review, Kanem! We are thrilled to hear that Emma and Zoe provided you with great service. We strive to be welcoming, professional, and informative to all our customers. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support!",
"replyDate": "2026-07-01T13:13:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "18e55e18-84c4-4672-ad6c-a5ffb2f34591",
"author": "Sarah Simpson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQ7YFOobe23ZDurAQ-n0-QUgaXskT5qzeb7D6KcwSoPkr1Sk8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service from Shekina and Patricia",
"date": "2026-06-08T18:42:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sarah! We're thrilled you appreciated Shekina and Patricia's top-notch service. Your glowing review means the world to us. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:13:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1f8c1baa-49d1-4080-aa7b-984a502976ca",
"author": "Les Sears",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLS1WVtNWQDb_N4lFItXJ2Ah7Uty-q_94BIAUXdInXpYl6NHg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super easy.",
"date": "2026-06-04T19:10:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Les Sears, for your kind words! We're thrilled to hear that you found our service super easy. If you ever need any assistance in the future, feel free to reach out to us. We're always here to help. Have a wonderful day!",
"replyDate": "2026-08-01T13:15:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a729e3ea-9921-41ac-86f2-74697e9eb7fa",
"author": "Joni Horne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAMyk2mA4lhzTLORBBJISlLMvsL3QtZtGX3PhNumttwYk-nQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-01T00:09:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Joni Horne! We're thrilled to hear that you had a great experience with us. If you have any questions or need assistance in the future, feel free to reach out. We're always here to help!",
"replyDate": "2026-07-01T13:15:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "989ace67-b80d-4db4-ae71-ee130014a8c5",
"author": "Xavier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLePWCTdPkjPzv-kf9v2ELIvSubzrn5Rouixm7iD-gHjNuwhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service",
"date": "2026-05-30T19:43:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Xavier! We're thrilled you had an awesome experience with us. Your feedback means a lot. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-01T13:15:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12f0d593-5609-43cb-9dcb-6ecfe228686c",
"author": "Andrez Castleberry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-TeKU_-G5piBHmx0VaQa4UaoIhOpQRgS6ASRg5Rch_EuOjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything was smoove and Emma was great help",
"date": "2026-05-30T16:08:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Andrez! We're thrilled you had a smooth experience with us. Emma will be delighted to hear your kind words. We appreciate your feedback!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-01T13:15:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1b14bda-c705-413b-bbe0-c958c8892256",
"author": "Swankeda Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8n7xXrbj09H4kS-b9aE8TQzNXzlirYf2dylSx9mDt3-u3fHeE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emma Thomas provided amazing customer service from start to finish! She was professional, patient, friendly, and made the entire storage unit process smooth and stress-free. She answered all my questions, explained everything clearly, and made me feel valued as a customer. It’s hard to find great customer service these days, but Emma truly went above and beyond. If you’re looking for a storage unit and want someone who genuinely cares, ask for Emma Thomas. Highly recommend!",
"date": "2026-05-19T14:34:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Swankeda! We're thrilled to hear that Emma provided you with amazing customer service and made your storage unit experience smooth and stress-free. We'll be sure to pass along your feedback to Emma and our team. If you ever need anything in the future, don't hesitate to reach out. We truly appreciate your recommendation and are here to help in any way we can. Thank you for choosing us for your storage needs!",
"replyDate": "2026-06-01T13:15:49.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "31c26f99-9f28-4297-b318-fa356b9ed7bc",
"author": "Conner McDonald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeBU8U7plbAi582RqkdAg5Hd1_4GUThPWIlP2hs2KsqKBeVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emma was great to work with highly recommend!",
"date": "2026-05-16T16:53:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Conner, for the glowing review! We're thrilled Emma provided top-notch service. Your recommendation means the world to us. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-01T13:15:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "75d7d6b8-878d-4e61-84d2-0b534857b32f",
"author": "Abbey Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAUMmg9WYcqYUT0REOCDtCBVzqy49QXjVa8OVO9swKBmG2EuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emma was great to work with, highly recommended!",
"date": "2026-05-16T16:52:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Abbey! We're thrilled you had a positive experience with Emma. Your recommendation means the world to us. See you soon for more total storage satisfaction!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-01T13:15:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9a5e83e1-eba9-4897-bb86-e302d7801f07",
"author": "James Trundy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnkze8hUqWXM2YFk0Ojc8sM1JbBmFKnr3Ao_YyiY9EFGxoVw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Such a spotless place, and the customer service is truly amazing.",
"date": "2026-05-15T14:32:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, James! We are delighted to hear that you found our place spotless and enjoyed our customer service. We always strive to provide a welcoming and helpful experience for our guests. If you have any more feedback or if there is anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!",
"replyDate": "2026-06-01T13:15:49.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d1fa9e3b-f0e6-4aaf-9dba-d675a2f7e0cb",
"author": "Nadiyah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdvnTBfWdyatUhK7N2hEKfGOHntIMmQJ2-WoBSFp14Cud7mQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-09T18:32:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating, Nadiyah! We are glad to hear that you had a great experience with us. If you have any questions or need assistance in the future, feel free to reach out. We are always here to help!",
"replyDate": "2026-06-01T13:15:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "731c2c7f-19c8-4085-b2a8-b04896933001",
"author": "Kenny Edw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrkG8i7KM8IlWaudIAXiXR46he_8WePoJNUKZgLlgcownZ0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-09T18:32:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Kenny Edw! We're thrilled to hear that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!",
"replyDate": "2026-06-01T13:15:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f2bff37-eb4b-485e-a285-d776cd54de1e",
"author": "Lalo Rubio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9LafG57Ge8gGLiziRY9X7z2-NDacULHbro_V-m4f7UWLUaVxE=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was a last minute storage option, but ended up being a great option. The staff was super helpful and informative. The premises looked super clean and well managed. I trust that my belongings will be safe here!",
"date": "2026-05-07T15:41:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lalo Rubio,
Thank you for choosing our storage facility for your last-minute storage needs! We are thrilled to hear that you had a great experience with our helpful and informative staff. Ensuring that our premises are clean and well-managed is a top priority for us, so it's wonderful to know that you feel confident about the safety of your belongings with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and your trust in us!
Warm regards,
[Your Storage Facility Name] Team",
"replyDate": "2026-06-01T13:15:49.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e381bf6e-e42f-405c-9c29-56fdb914f981",
"author": "mike monroe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAAgBaAnhAmj7Nxi1Zki9b0X8z5TherYe0T7p0QJKHduAbqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-07T13:05:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive review, Mike Monroe! We are thrilled to hear that you had a great experience with us. If you have any questions or need assistance in the future, feel free to reach out. We are always here to help.",
"replyDate": "2026-06-01T13:15:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fcf0291d-1d47-477f-ac15-18af9e484c8b",
"author": "Victoria coker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6W56o8Y8vtp1ZRc9QbXhqtINB8WuZrub0_fARkXYTNwmQa_4n=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!!",
"date": "2026-05-06T20:04:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Victoria! We're glad to hear that you had a great experience with our service. If you ever need any assistance in the future, feel free to reach out. We are always here to help. Have a wonderful day!",
"replyDate": "2026-06-01T13:15:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82be6e17-efe8-41df-bc30-81db09ed1201",
"author": "Chadrick Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfbR34uz8rXiHlYa9piOmBQ9n6oKiISGfMDQh_Yu0UJKbMoLSk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laresa was very nice, knowledgeable and professional i will definitely be recommending this place to other people.",
"date": "2026-05-02T19:16:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Chadrick! We're thrilled to hear that you had a positive experience with Laresa and that you found her to be nice, knowledgeable, and professional. We appreciate your recommendation and look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out. Thank you for choosing our place!",
"replyDate": "2026-06-01T13:15:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "382469e6-98ac-483f-97c3-658481037c78",
"author": "Jim Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHZTnek-wQbxGVG2eGc5wBPrXxY-F5LLqUavKWv9K7B17CwDWw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly staff and great facilities!",
"date": "2026-04-29T19:24:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jim! We're thrilled to hear that you found our staff friendly and enjoyed our facilities. If there's anything else we can assist you with during your visit, please don't hesitate to let us know. We look forward to welcoming you back again soon!",
"replyDate": "2026-05-01T13:15:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f0bad1ae-4356-4904-b21d-141a7f9b4399",
"author": "Nydia Albino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQ2on0r1-ay6pzyhMYWV5OQ55mujqg2OugluyMsKTBFqJufgmN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emma and Marisa are the best! Great customer service and the building is very clean !!!",
"date": "2026-04-28T21:08:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Nydia! We're thrilled to hear that you had a great experience with Emma and Marisa. Our team takes pride in providing excellent customer service and maintaining a clean environment for all our guests. If you ever need anything in the future, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-05-01T13:15:49.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "078fd986-68d5-483e-bddb-d9bde037c4b5",
"author": "Stephan Rhodes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaVco-x25PIK3M6Wp0KcIGx033R0h_K-qOhDZHgFWrtjXSNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to own a storage unit. The facility is really clean and they are very helpful.",
"date": "2026-04-23T20:41:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Stephan! We're thrilled to hear that you find our storage facility clean and that our team is helpful. If you ever need assistance or have any questions, feel free to reach out to us. We appreciate your business and look forward to continuing to provide you with great service.",
"replyDate": "2026-05-01T13:15:49.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3067d24c-e14b-46c4-96d6-8244f8a0d18e",
"author": "Shamika Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiynAiT9rT9ksJhHm9ykuziwwyemti1s17Edfuv-0UvEjf9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in yesterday and was assisted by LaResa, who was incredibly kind and helpful. She took the time to show me every unit I was considering and offered useful advice on storing business supplies efficiently. After spending the entire day exploring other options, I ultimately returned the next day to rent a unit largely because of how welcoming and attentive she was. Customer service is something I truly value when supporting a business, and LaResa made this an easy decision for me.",
"date": "2026-04-23T18:38:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Shamika! We're thrilled to hear about your positive experience with LaResa and how she was able to help you find the perfect storage unit for your business supplies. Providing exceptional customer service is a top priority for us, and we're delighted that LaResa's helpfulness and attentiveness made such a positive impact on your decision to rent with us. If you ever need anything else, please don't hesitate to reach out. We're here to help however we can. Thank you for choosing us for your storage needs!",
"replyDate": "2026-05-01T13:15:49.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "343f5121-dcc0-44b8-b3d4-6350002b2d32",
"author": "John Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIP3E290NhGMwCFVP7pn7PXArFk4uixAp_5UdyL0rZVLAgIw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Laresa was absolutely amazing!!!!",
"date": "2026-04-23T16:13:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, John! We're elated you had an amazing experience with Laresa. Your kind words mean the world to us. Remember our free Amazon pick-up and drop-off service! We look forward to welcoming you back soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-05-01T13:15:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19c65fff-3832-4114-a8fc-5afbfa734caf",
"author": "John Ball",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6Q-scGaD1mSZweJ444o1wrXIEpU4CynjDkdIKd8VnRm9C9h9_Gg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-04-22T15:36:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive rating, John Ball! We are glad to hear that you had a great experience with us. If you have any questions or need further assistance, feel free to reach out. We are here to help!",
"replyDate": "2026-05-01T13:15:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "130093a1-9d8d-4f21-a40b-d2128a32a44e",
"author": "Malcolm Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0flOXOhZkiBTQixtyCrti_6Yr_kRptODqRZ3I6szDXT66qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the best onboarding experience with Laresa. She was very professional but yet seemed like a friend that I had for years. I look forward to using this facility and dealing with individuals like Laresa. You don't receive genuine customer service like this anymore anywhere. Thank you!",
"date": "2026-04-22T13:40:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Malcolm Jones,
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic onboarding experience with Laresa. We strive to provide a welcoming and friendly atmosphere for all our customers, and we're delighted that Laresa made you feel right at home. We appreciate your feedback and look forward to serving you with the same level of care and professionalism in the future. If you have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing us!
Warm regards,
[Your Name]",
"replyDate": "2026-05-01T13:17:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f957fadc-c415-4691-8020-55dbb6083c67",
"author": "Mary Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCRLYlNSNOen-a8L4C1CDec1dDXDOGFkGZRF2qx1xGICGPFuno=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina!",
"date": "2026-04-18T21:01:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mary, thank you for your 5-star rating and review! We appreciate you taking a moment to provide us with your feedback. We're thrilled to hear that you've received great customer service from Shekina and our team, and please let us know if we can be of any additional service to you in the future! Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:17:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0c47cc7f-1807-4429-99b8-02d323f76552",
"author": "Lucas Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIm_zO2_xR4S7yprvCz2BQ_NZpntOBX9cX5TesH3Wcw1LdDiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-17T14:15:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Lucas Mitchell! We're thrilled that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We're always here to help!",
"replyDate": "2026-05-01T13:17:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1175bd0-679a-4767-92ca-e993221f77a0",
"author": "Tilt International",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdDV9H8ky25HtKrZcZbvTM5qqtyp7SUrIsfQe5dkU3DihSNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service laresa",
"date": "2026-04-15T20:00:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Tilt International! We are glad to hear that you had a great experience with our service. If you need any assistance in the future, feel free to reach out to us. We are always here to help.",
"replyDate": "2026-05-01T13:17:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1b99821-21c9-4223-87e9-ee423831b573",
"author": "Mandii Marano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWZrRSceWgVYeHB0WfHCiO9p6TLIFIqrCnQfIsIQTd0Nggbg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We have been customers here for a while and have always had a great experience. Today was exceptional when LaResa helped us switch units. It took us 10 minutes and she took the time to find us a unit that saved us money. I highly recommend this place for storage needs!",
"date": "2026-04-14T14:31:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Mandii! We are thrilled to hear that you had a great experience with LaResa and that she was able to help you find a unit that saved you money. We truly value your loyalty as a customer and appreciate your recommendation. If you ever need anything else, please don't hesitate to reach out. We're always here to help with your storage needs!",
"replyDate": "2026-05-01T13:17:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54feda3a-6eb1-4e20-a460-758f918cf145",
"author": "Taylor Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6KmcXNPmADp4VPyXRV4AOta1M1xQaxMlwK94mLSq-ftyqwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-04T13:33:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Taylor Phillips! We're glad to hear that you had a positive experience. If you have any feedback or questions in the future, feel free to reach out to us. We're always here to help.",
"replyDate": "2026-05-01T13:17:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ba90b66b-2a06-40e1-91a5-e4fc0cdc806f",
"author": "Malik Harrison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxOQEwJeiv4dHpMusU6KIQJf-g__Qg3JRW7w63dYCEBB7AwqI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-25T20:52:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Malik! We are glad that we could assist you. If you have any questions or need further help, feel free to reach out to us. We are always here to provide friendly and helpful service. Have a great day!",
"replyDate": "2026-04-01T13:17:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bafd36e5-a2a5-4c91-bc52-6bc82a12a72b",
"author": "Rebecca Saunders",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVS9pBtWcaqZiW9m6VedGwJ8UZIhT5u9OJbTA8rhhvrEjnnLBpn=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-19T16:02:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Rebecca! We’re delighted to hear your positive feedback! Our goal is total storage satisfaction, and it’s wonderful to know we’re meeting your expectations. Thank you for being a valued customer!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-01T13:17:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61acaf13-7ecf-401b-a689-f5e1ece101ef",
"author": "Bryon Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBOg1ZvHCF_xAjQ9LAOvrPsUJfTCYKTaWiMjBYicJFuQAAxg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "You guys dug me out of a hole in July 2021! (I'm figuratively speaking.) Even with the rate increases I still pay 1/3 what I paid at my old facility, and I only shopped for a new facility because I was broken into at the old one. This operation works, & this place rocks! SU-Augusta, baby!",
"date": "2026-03-16T07:14:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your experience, Bryon! We're thrilled to have provided a safe haven for your belongings. We appreciate your kind words and your loyalty. Looking forward to seeing you again! Remember our free Amazon pick-up and drop-off service! #TotalStorageSatisfaction
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-01T13:17:14.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "313c41f1-4feb-4007-877c-3b095fd13465",
"author": "Kealani Carter-Franklin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiakvF9ZtZDV_Ym0irV2rg901UD-7sZGjgLkXNU1WuAb5rX80=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came in today for a 2nd storage unit since I’ve outgrown my first. Shekinah was sweet and extremely helpful both over the phone and when I came to the office. She let me view all of my options for my new unit and assisted with a concern for my current unit!",
"date": "2026-02-27T22:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Kealani, for sharing your experience! We're thrilled you found our team helpful and sweet. We appreciate your kind words and look forward to assisting you again. Don't forget about our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-01T13:17:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88268372-398e-4338-bd44-4cdae950f180",
"author": "Frank Brittingham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAbHgF7ipDQzUxgeg7RyQ-Zb6cm0QIMiEtP24yO6rJbr6Ep21C=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-26T20:15:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Frank! We're delighted to hear your positive feedback. Our team is committed to maintaining high standards for your total storage satisfaction. Thank you for choosing us, and we look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-01T13:17:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3369d0b-4552-4d79-ac71-2e061aed04d2",
"author": "Rebecca Bridges",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEs2cn_hrJM-QaAP1yzw_B3_Nv2e2SrBVtvVVmRLg7199XuhM=s64-c-rp-mo-br100",
"rating": 5,
"text": "We got a new unit for our company at Your Storage Units on Copper Drive in Augusta, and the customer service is next level. Shekina went above and beyond to help us get settled in! The units and the entire facility are clean, and we know all of our items are secure!",
"date": "2026-02-24T19:54:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rebecca, for trusting us with your company's storage needs! We're thrilled Shekina provided top-notch service. We take pride in our spotless units and top-notch security. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-01T13:17:14.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "24ecdfb3-6999-4a38-921d-74e43fe335c3",
"author": "Tyler Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhFi4mHTBCvWer6VpCyZWElDVb-mW1dF_GmhorKQFvAcBGMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Swift and friendly staff! Very professional and very clean business, will recommend in the future",
"date": "2026-02-12T21:06:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tyler, we're ecstatic you found our staff swift and friendly! Your recommendation means the world to us. We're grateful for your kind words and look forward to your next visit. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-01T13:17:14.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9a1ae86d-8b59-44bd-95f5-9c9abbaf4333",
"author": "Dr. Bettina Kyler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsi8Ae3cXpklEsa-fkfn3W_iwWekO34GWUrh-RnjKawvshbwCDeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was immaculate! Sharika went above and beyond to assist!!",
"date": "2026-02-07T03:47:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Dr. Bettina! We're happy you had a top-notch experience with Sharika's exceptional service. We appreciate your kind words and look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-01T13:17:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56eee2cf-c818-4bbb-adf1-55d61c3c9b0a",
"author": "steven smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPGBGruB-xxNbuPigBap7YUeI1B2xnUJJj1KWy3BXbSfEYfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "LaResa W. is kind and professional. It was refreshing working with her.",
"date": "2026-01-27T19:41:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Steven! We're thrilled LaResa's kindness stood out to you. We appreciate your feedback and look forward to serving you again. Enjoy our free Amazon service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-01T13:17:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "24ac33dd-6688-4898-ad10-b4589205e4a4",
"author": "Francine Collier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdxaNaZYBeauM2vdDbaYDc7kDJtVbajLoxceV0RIJUAJSoGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and employees are awesome. Been with them for years . And truly appreciate them.",
"date": "2025-12-08T15:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Francine! We're overjoyed to hear about your positive experience with our team and service. We truly value your loyalty over the years. Your kind words mean a lot to us. Remember our free Amazon pick-up and drop-off service! Looking forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-01T13:17:14.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "50548549-7f71-4f7b-a338-c9ff3c4881ba",
"author": "Taylor Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWl-rVYl2bxKf_bNJWq65hGRmBi1_Ey6or1kbxmzcUaMYeefe7N=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The girls here were so helpful! Needed a storage unit asap and they stayed after working hours to help me. Really appreciate it!",
"date": "2025-11-18T23:17:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Taylor! We're thrilled our team could assist you after hours. Your kind words mean the world to us. We look forward to seeing you again soon! Remember our free Amazon pick-up service and customer referral program.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-12-01T13:17:14.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "cc9f8cab-1c50-43d4-ac0f-4be52ca65fe8",
"author": "Becky Bonin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXbZO7RLMmESzGcwNrSHzFSVu8D2LQObMG1X3dX1tIdMg0sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our first experience was awesome. The staff was knowledgeable,professional friendly and helpful. We are moving from one storage company to here- such a better rate!!!!",
"date": "2025-10-04T15:24:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Becky, thrilled to hear your awesome experience with our knowledgeable and friendly staff! We're delighted you found better rates with us. Thank you for choosing our state-of-the-art facility!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-11-01T13:17:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6f9d46dc-6018-452d-9b57-cef1efe31809",
"author": "Eddie Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxm4TDsiqESzMmZC9nGWurQQTLOJq0S20_GV15beHrAfchrQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is a good place to store your belongings great people friendly service",
"date": "2025-09-23T11:22:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Eddie! We're thrilled you found our storage facility perfect for your needs. Our friendly team is always ready to assist you. We appreciate your kind words and look forward to serving you again soon.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c8a78de-a6bd-41d9-9543-7749734be1f0",
"author": "ENyia Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9nXP4NteHgoWXu9RXpP1BRuYmdnhRyCSJV0MUywSDq0sHZuZI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina customer service is great",
"date": "2025-09-11T14:23:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you appreciate our top-notch customer service. We're here for you! Don't forget our Amazon service for added convenience. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5abba48b-dbd3-41f0-8511-bde1efff2c4d",
"author": "Amiyah Dawson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9XiexZNqOewBwR5beLOMC1WjFatfTghRxTOHfWmDFSMgglek=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina is an amazing employee & nice everytime i go in there",
"date": "2025-09-11T14:23:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Amiyah! We're thrilled you appreciate Shekina's stellar service. Our team is dedicated to making your visits exceptional. We look forward to welcoming you back soon!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bfdbe7f4-3ac8-4e9b-a4e5-cce9c925d9bb",
"author": "Keturah Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu5W7Gj0TRtBqKL3rKDKAwbAXNQh2wa-977PEX09cGb5nqxe1x=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina is a very kind person and hardworking.",
"date": "2025-09-11T14:19:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Keturah! We appreciate your kind words about Shekina's hard work and kindness. We're thrilled to hear you had a great experience with us. See you soon!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e94e7be0-d780-4fe8-b456-a4f02bb18a42",
"author": "Tra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbGT4Xe5nzAapmWeSXXfGWA2NNVmlLXz3OwPn0JHt1tjezZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Its very good",
"date": "2025-09-11T14:07:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you found our storage facility top-notch. Your satisfaction means the world to us. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f6b4fbaf-e821-42e5-a593-9f8d8c5e13e0",
"author": "Kaleb Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKE_2DjsIT0kp9z-5TAc2qccBfNeibqKFLPJ9qeZQvaggCwYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great unit love the customer service the worker their is amazing",
"date": "2025-09-11T14:00:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you love our top-notch customer care. Your praise means the world to us. We look forward to seeing you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94f33f02-777e-4a8e-8340-bf0051776aa9",
"author": "Paul “PAWWAL” Wittke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXm2eYOi62nJX0nm2RgdYni8gSr-_7FgS5EgR6UBpMZauAYnIs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-28T17:12:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paul! We’re delighted to receive your fantastic rating! Our team is committed to maintaining high standards for total storage satisfaction. Thank you for choosing us, and we look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22a28cb0-9402-43f3-bfac-71953a5c4c31",
"author": "K Gardner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3VDbgEgVC0JVHq73B2KQSGXUiXLwqlGBvMZzDPabAugvFwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was the best storage experience we have ever had. The staff was professional and always helpful. The online leasing options made the transaction convenient and transparent, even when out of state. And, the facility was always meticulously clean and safe. Nothing but the highest compliments to Shekina and staff!! Wish other storage facilities would take a page out of your book",
"date": "2025-07-23T15:40:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your glowing review! We're overjoyed to hear about your top-notch experience with our team and spotless facility. Shekina and the team appreciate your kind words. Remember our free Amazon pick-up and drop-off service! We look forward to your next visit with us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2c025d7b-ab70-49f5-8187-b52f55ec29dc",
"author": "Jessica McCrea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3_i8bHjeQmGxJII8XAMhLPBOW9JSuTQ8u9ZYgHNGfdOOzDd8=s64-c-rp-mo-br100",
"rating": 5,
"text": "The team is professional and friendly. The storage units are clean and the location seems to be managed well",
"date": "2025-06-29T13:53:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessica, your kind words brighten our day! We're thrilled you found our team friendly and professional. Your praise for our spotless units and well-managed location means the world to us. Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "48621f77-1f57-42ec-a11e-9e562b76d743",
"author": "Adam Kleba",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXn1JtpBqwJ3kP8Uaue3GflQfRlrtsyMBXu1BHI2E2vsJ_UbgQy=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed storage, nothing major, just an 5 x 10. At $100 it was reasonable for what I needed. The ladies on duty this morning (6/20/25) explained everything to me and showed me what there was to offer. I highly recommend this place to anyone else.",
"date": "2025-06-20T17:36:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Adam, for choosing us for your storage needs! We're thrilled you found our team helpful and our facility suited your needs. We appreciate your recommendation! Looking forward to your next visit.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "903b0ded-908d-41e1-9619-386e77b6df9c",
"author": "Teresa Russell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWU8bzW-O4n4KcyLUpLpN1G_xg0UJ1AtFGDps6IqAyRIm6Zvny9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Units are very clean and Ms. Shekina is an amazing asset to your company. She is knowledgeable and took the time to explain everything. Great job.",
"date": "2025-06-02T16:15:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Teresa, for your kind words! We're thrilled you found our units spotless and Shekina's assistance outstanding. Your feedback means the world to us! Looking forward to your next visit.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d75aace8-15c7-45d5-9360-a93425b675cc",
"author": "Nicegirl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqAkIzbzZxxu9bU6PJHwQX0dgQcmw0uvBXSOFrCux-adZDHwTtxw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean",
"date": "2025-05-31T17:25:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review! We take pride in our spotless units to ensure total storage satisfaction. We appreciate your feedback!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "586c4b4f-f1d1-4307-bcc7-165d8a454b3f",
"author": "Cheryl Lassiter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYBUCUdc7kddyZD5jrJpRSYavK14k6F0pUQlUqCLOfMZB82zTe=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a wonderful experience with Shekina. Her customer service was impeccable! I know my belongings will be safe here. I will be happy to refer anyone that is looking for a storage unit to rent from Your Storage Units Augusta!!",
"date": "2025-05-20T00:09:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cheryl, we're thrilled you had a fantastic experience with Shekina! We take pride in our top-notch security and customer service. Thank you for the kind words and for recommending us to others!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "2e2b7451-9c88-464f-970e-ebbad0300a1e",
"author": "dana duncan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTCecWYp6CfR2VETmv2gROcQHDbvGLN8OZtVFeb1b76lvALoWHJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-19T18:39:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Dana! We truly appreciate your fantastic 5-star rating! Our team is committed to maintaining high standards for your storage needs. Thank you for choosing us, and we look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48a1c9a2-cb78-4901-bfad-891b291e0079",
"author": "Amya Holsey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnNRC6o2cfHw3e1865jxCvsfsBmifFH-CWswb6Mf4qdJCUY3Ih=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely love them, such an upgrade from the last place I tried. I love how helpful the office staff is and they have carts to help you move more things at once. Definitely a 10/10.",
"date": "2025-04-24T21:43:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review! We're thrilled you found our team helpful and enjoyed the convenience of our carts. We appreciate your feedback and look forward to your next visit.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b73486e1-dd36-47e1-8c35-45e296f29702",
"author": "Stanley Evans II",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrLJekVWCgW-7zaFhGrzZ1A1SLw2RbaGL220NYAA-HapzcMBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I didn't think I would ever get my wife to put our things in storage, but the quality of your units and your customer service won her completely over. She was so impressed! She is singing your praises to everyone. Everyone who knows her is totally shocked that she is putting her things in storage and is so happy about doing so. We feel like Patricia went above and beyond to work with us. In this day and age customer service to the level she provided is VERY RARE. We really appreciate it!\"",
"date": "2025-04-24T00:11:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stanley, we're thrilled to hear how impressed your wife was with our units and service! Patricia will be over the moon to read your kind words. Thank you for choosing us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "36d98461-54be-46bf-a00c-7acb1fbad366",
"author": "Von Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4ADhcDYVUxhY07oJlQZDRKe80fapcXEIRD9Rfv_hBUklUUX8s=s64-c-rp-mo-br100",
"rating": 5,
"text": "In a world in which customer service has diminished dramatically, Shekina really made me a believer that Great customer service still exists!!!! The facility is very clean and the storage is just what I needed. I highly recommend!!! 10/10",
"date": "2025-04-20T17:46:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Von! We're thrilled you found our customer service top-notch and our facility spotless. Your recommendation means the world to us! Looking forward to your next visit for more total storage satisfaction!
Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c2ff46cb-35fb-4094-b215-f935cacfd798",
"author": "MJ 6339",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3YAiHj2MD5MtnuQFyBp-3KWbguX1pB2z8A07GHFDu6vJtVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was amazing. MS. Patricia helped me and my family find the perfect storage unit. It was super affordable and I never felt lost. We’re so grateful we found this place.",
"date": "2025-04-18T13:51:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, MJ! We're thrilled you had an amazing experience with Patricia finding your perfect storage unit. We're grateful for your kind words and look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6825c834-752e-40f2-afeb-e86ad820c77b",
"author": "Stephanie Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqgZxkYm4VCcMS1It6lezInGl551kS5CzEuITCjQ5ZGz5z3rww=s64-c-rp-mo-br100",
"rating": 5,
"text": "The ladies were very helpful. Always appreciate good customer service during a stressful move. The facilities were clean. Would recommend!",
"date": "2025-04-17T16:39:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stephanie, we're excited you found our team helpful during your move! We take pride in our spotless facilities. Thank you for recommending us! We appreciate your feedback.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f5652177-5e16-4955-90af-7f230f111f05",
"author": "Rachel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEn52yx-S-vorpZrNRCdGe2ItI_o-M2BCxUqEQ-vVZxmi2sg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms. Patricia, the assistant manager, gets 5 stars for being so helpful & understanding!\n\nThe reason I give a 4 star review is due to the billing/account issues I am still dealing with, which began before Ms. Patricia began working here. If all is resolved appropriately I will change my review to a 5 star.\n\nUpdate: Ms. Patricia reached out to inform me that the billing issues have been resolved, thank you so much!",
"date": "2025-04-13T15:19:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rachel, we're thrilled Ms. Patricia's support stood out to you! Your feedback means the world to us. We're here to help. Thank you for sharing your experience!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:20.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "f8223562-0e3d-4612-ad5a-4420ca999524",
"author": "Sherrie Young",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_vGvMZntF0EG4iIwZXyjpZ6m4HL3UMj8o452v_vbMlH2p4j9VUg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place!",
"date": "2025-04-07T22:34:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sherrie, for the 5-star rating! We're thrilled you found our storage facility great. Your feedback means a lot to us. Looking forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a5e69e4f-4cff-49c3-9556-5b4e92f72c84",
"author": "FREE J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrDWyadJu94C0C_GqnXJtMGFaMcd773Cbw7JpNLMrKxMYPnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Patrica was helpful in relocating me to a new unit.",
"date": "2025-04-05T15:13:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review! We're thrilled Patricia could assist you smoothly. Your trust means the world to us. We look forward to your next visit for more total storage satisfaction!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "408a724b-abaa-42a4-8a01-0b831bc9b244",
"author": "charles still",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYWY2kU3gqy22tQYpnXwHVo-q2rRef6xpsagjqBP1DcAtTXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Patricia was amazing!!!",
"date": "2025-04-05T14:00:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Charles! We're thrilled you had an amazing experience with Patricia. Our team is always ready to assist you. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b078bdc-5b6b-448d-ada1-913c7a2cc042",
"author": "Amber Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_73_S3npsq50e4sg9RW1Za3KSPe88oYiaWzF0X1cNgk0u0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service from Ms. Patricia she was so patientwith me and took the time to explain everything. I definitely recommend coming here.",
"date": "2025-04-04T15:24:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Amber! We're glad you had an exceptional experience with Ms. Patricia. We take pride in our top-notch service. Your recommendation means a lot to us.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c80b09e6-5e74-404c-a1fe-7f5a740e3b6c",
"author": "San Q",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-Nc8hWGbQwQIkdKIhGr2xaB6rwICPf72U_UIAxV1S0HQizlc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Experience in discussing, viewing, and setting up rental for storage units were exceptional. Both Patricia and Shakina were very helpful and informative regarding the units and rental process. The facility is clean and secure. I appreciate the help received.",
"date": "2025-03-26T22:09:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, San! We're glad you found our team exceptional and our facility clean and secure. We treasure your feedback and look forward to assisting you again. Your trust means everything to us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "dfd98d4e-6aba-4b81-8e70-b0ade3741269",
"author": "king bush jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrinlGTjFARZSUjOqtO-sqXN6i3z-OfxqzkHeC1T9zh3oy0HA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is one of a kind and the customer service from Shekina was awesome!!!!!",
"date": "2025-03-23T16:47:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, King! We're happy you found our facility exceptional. Shekina will be delighted by your shoutout. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8bd77484-12c5-47c6-8173-eead6f1beb34",
"author": "Jaquez Sturgis (Cho1Sen)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdaNvcl6SelwLgjBKEsE4jmDHT4QK55KIzmwznsU5HFo0zdM39=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you so much for all your help Shekina! The storage was a perfect, I’ll be sure to tell my family and friends to come see you.",
"date": "2025-03-23T16:45:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We're elated you found our storage perfect. We appreciate your support and look forward to welcoming your family and friends. Your recommendation means a lot to us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "571a4852-5cc1-448a-a345-7c8cc666f8ab",
"author": "Cici Wells",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9XCRkqFy7tTOk8qJEOn5HJLnNUji1LO9HSHbuHabhfPjdvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storages are clean and well maintained! Shekina provided professional customer service.",
"date": "2025-03-22T19:55:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! We're thrilled you found our storage units immaculate and well-kept. Shekina always delivers top-notch customer care. Your feedback means the world to us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fa439de2-769e-409b-bc91-b3e086c7fe02",
"author": "Tareon Pooser",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRD4LpzEwk-bltlrC78Sdk0t8iFcvFugmu_411SLJBvIuSjYvopg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-21T13:58:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Tareon! We’re delighted to hear your positive feedback! Our team is committed to providing total storage satisfaction, and we appreciate your support.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16c6a8e5-e992-44d3-801c-7701e8ac7d50",
"author": "Shanavia Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUJ55rdO6S1gaR07FpOgGtwwi9wWg4YXS3MUP25VV_YkrK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs Patricia was super helpful and courteous. She went out her way to assist me and I love my new unit.",
"date": "2025-03-06T21:35:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shanavia, we're glad you had a wonderful experience with Mrs. Patricia! Your satisfaction means the world to us. Enjoy your new unit, and thank you for choosing our facility.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0a26e12-9d5e-464e-861e-ba21cd3953f7",
"author": "Laurie Neff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjG5jG9jw4Lt5fcgDWmbPIJPDP51fRr6VrZ_ZFSSH8xrpOZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!!! Very helpful and friendly!!! Highly recommend!",
"date": "2025-02-27T22:02:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Laurie! We're thrilled you found our service top-notch and our team friendly and helpful. Your recommendation means a lot! We look forward to serving you again soon.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14688c37-f870-47ee-ba7e-9082f7288344",
"author": "Madison parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV14Ft72hkNeHi74gx9_AS3JHOfwC7c8_avHFaoSgnNO5N5sKLC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was amazing! Very helpful! 10/10",
"date": "2025-02-24T18:47:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Madison! We're thrilled you found Shekina amazing. Our team is here to assist you with total storage satisfaction. We appreciate your 5-star review!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07c54cce-b62d-44c3-ad89-6cfc4ef173bc",
"author": "Kyrell Potts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXI0yZpI4V7hUO0WEvW6EupSMCQ9JnjT30gH-nDmvB9uWKAjaY=s64-c-rp-mo-br100",
"rating": 5,
"text": "This being my first time ever having to use storage, I had many of questions . When I called a young lady by the name of Shekina answered and when I say she was very patient, kind and knowledgeable ! She took the time to answer EVERY SINGLE question in detail. When i arrive to the actual storage place , the customer service and the physical storage certainly align. This place is super clean , have carts available , elevators and sensored lighting. This experience has made my moving a lot easier",
"date": "2025-02-01T04:07:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kyrell! We're elated to hear about your fantastic experience with Shekina and our spotless facility. We aim to make your moving process hassle-free. Your feedback means the world to us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "806636b9-86dc-4863-8755-2a73b6f3c84b",
"author": "Kevin Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2oMfW6THW8qDtvXGLnQ-aS_bdypTABMQ82D9fswDHU52GBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina is always extremely nice whenever I come in to make my payment. The facility is always clean and so is the public restroom which is important when you spend all day moving your things in storage. This place is definitely top tier!!!",
"date": "2025-02-01T03:59:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kevin, we appreciate your glowing review! Shekina is a gem, and we take pride in our spotless facility. Thank you for recognizing our top-tier service. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2246f92b-00b5-40d1-a5f5-222c0ede6b2a",
"author": "Kimberly Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4R3ClNu8nATcqb6FH_RHBGPOVbzr4Fga0hYRb7dXlSM7KEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This storage facility is accessible and clean. Shekina has provided great customer service!",
"date": "2025-01-31T20:17:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kimberly, we're ecstatic you found our facility accessible and spotless. Shekina will be delighted to hear your kind words about her service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "c8ac7004-7e54-452d-a96c-ff8739ee75a9",
"author": "Kenyetta Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMvYPZtQTdtOy60cXrNfw84PfcBpBrUJ8K6pgG6ITrlodBUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a great storage facility and the staff Shekina and Patricia are awesome",
"date": "2025-01-29T21:54:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kenyetta! We're thrilled you find our facility great and our staff awesome! Shekina and Patricia will be delighted to hear your kind words. We appreciate your feedback! Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d8a2907a-5c15-425d-b56d-7ca097145f22",
"author": "Barrett Arrington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL58ZooloRepWvYI5qLNVWHzeJKE2r6G8jxfsgEUAyQwx_pXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-29T16:33:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Barrett! We’re delighted to hear you had a fantastic experience with us. Your satisfaction is our priority, and we’re committed to maintaining high standards. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4378e199-0ea1-42b0-b16a-564e084387af",
"author": "Jezmin Daniels",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUd3SedNGtCtl_BFgc-jjyJcgX1F-92WOoLVhxlXMuGKH4mRaSq=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the cleanest storage unit I’ve ever seen! & I’m so thankful for Patricia who was super kind and funny. Thank you for a smooth transition 🙏🏾",
"date": "2025-01-29T15:35:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jezmin! We're thrilled you found our facility spotless and Patricia's assistance top-notch. We appreciate your kind words and look forward to your next visit. 🌟 #TotalStorageSatisfaction
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d558c10e-571f-4e18-9d9c-f240840c22fb",
"author": "Michelle McNeal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwUjoAgO-tnoSoLQmfGNsSDl-Vmx1prL-QlDmyP-kTCcSWcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina and Patricia was amazing very informative and the facility was clean and well kept",
"date": "2025-01-29T14:57:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Michelle! We're thrilled you found Shekina and Patricia amazing. We take pride in our spotless facility and top-notch service. Your feedback means a lot to us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c0806124-9bba-4605-804f-4f8a3c3936af",
"author": "Kaja Glover-Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDxuA5P5MwZkAs8Cxs6jnDwX8x10zNjgldHSjjoENsvmBM8G9FIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina and Patricia are amazing!!!! Very clean facility !!!!!",
"date": "2025-01-25T03:14:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kaja! We're thrilled you found our facility spotless. Shekina and Patricia will be delighted by your kind words. See you soon for more total storage satisfaction! 🌟
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "bed3a1bc-3a7a-4ae5-97c3-e90ccd391748",
"author": "Demi Sturgis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8OnPyNacdc3d6bUezGn3AGtriyNIJLxbieYDnff6zDUExwMNL=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My experience today was nothing short of excellent! Shekina provided the best customer service by offering services, making suggestions, and locating a unit that accommodated my needs. I really enjoyed working with her and you guys will get my business now and in the future. Thank you very much for!!",
"date": "2025-01-24T20:52:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you found our services excellent. Shekina is a gem, always ready to assist. We look forward to serving you again soon. Your support means the world to us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b35ff3c3-e38c-46ed-a7a3-b88911a09449",
"author": "Linda Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAH8Ja5iZHLc6ddMZireJZRKdhMqiAn9_qBgGf9TW_cbJAaM0oaQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "As a single mother of 3, I must say that after visiting several storage facilities, Your Storage Units was just what I was looking for. The employees Shekina and Patricia were a pleasure to talk to, the facility and storage units were clean and spacious and the prices are right in my range. Thank you.",
"date": "2025-01-24T16:22:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Linda! We're thrilled you found our storage facility perfect for your needs. Shekina and Patricia will be delighted to hear your kind words. We appreciate your feedback and look forward to your next visit.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:51.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1d15a983-09e1-4bba-a15c-cc1f3724319a",
"author": "Mauricio Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIL7Ftf7NfaS8fC1pxNNfnEi34bSL3lR1lpYWkDzvZArU_J8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was great. Patricia has an excellent customer service.I will definitely recommend you for storage services..",
"date": "2025-01-23T23:29:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mauricio! We're happy you had a great experience with Patricia's excellent customer service. We appreciate your recommendation and look forward to serving you again! Don't forget about our free Amazon pick-up and drop-off service.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85784dc7-0859-4efd-b304-1f5f49308389",
"author": "Morgan Poole",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyVD5u3ZwrUuFLzsZSUvdI2V3zisRcSYPsv9qzjunTKyGnkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was so kind, patient, and helpful! Best storage units in town!",
"date": "2024-12-06T21:07:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Morgan! We are thrilled to hear that Shekina provided you with excellent service. We strive to be the best storage units in town, and we're always here to help with whatever you need. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us for your storage needs!",
"replyDate": "2026-04-01T13:17:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87af4c53-4f14-44be-9cda-d9aa4741a28e",
"author": "cody hydrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-gMlVsSoqoTU6YPN9daX2sQqRYzje49K_ZRYgxaIpcQxGycdb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was great and the facilities are very well kept.",
"date": "2024-11-20T18:56:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cody! We're so glad you found our facilities well-kept. Shekina truly shines in assisting our valued customers. Your feedback means the world to us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c4ae824-6ec8-40eb-aaff-56c8ef71b762",
"author": "Q Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXw4Y7x7pZLJAml6jFb65yHLzjjlZ91Xxq2wU_5UV2jgW_AUSfF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean facility with lots of storage space. Most importantly Shekina was more than helpful. She walked me through everything step by step. I've been to dozens of other storage places but, no one was as helpful and professional as she was. Will referre anyone in the Agusta area to come here.💯",
"date": "2024-10-31T15:07:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! We're so glad you found our facility spotless and spacious. Shekina is truly a gem, and we're proud to have her on our team. Your referrals mean the world to us! 🌟
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "221ef45d-f1ac-4322-bb7e-8a69b02ca58d",
"author": "Cee Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJNdNEUISq_vQrV4aKor5bZALpEllJKkznhZ_A1pHG7ouvcA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shekina was great. Nice clean place to store",
"date": "2024-10-30T21:18:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cee, for sharing your experience! We're ecstatic you found our storage facility spotless and our team, especially Shekina, helpful. We appreciate your kind words!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:51.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a37b859d-6e73-4215-b5b6-cd382567fdc3",
"author": "Rhonda Eldridge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKxsVRkGcaCHJEE8PLw9XUntbv8Kj8c3tJ_crB6cYbanuvmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina for a great renting experience! The facility is well kept",
"date": "2024-10-30T20:36:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rhonda, we are glad to hear you had a fantastic renting experience with Shekina! We take pride in our well-kept facility. Your feedback means the world to us.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:17:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6da2e6dc-df42-4b38-bbf1-6f5d755f12f2",
"author": "NR G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbgQe6cdAVPVtj7vjttnqPqjVxxIF0akg-m11Atj6BHFWfbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I stopped by my storage unit to pick up a cooler...on the 3rd floor. Shekina volunteered to walk with me to my storage unit with our phone lights...up 3 flights of stairs!!! I am so grateful for her help because it was dark and very scary! 🙂",
"date": "2024-09-28T14:37:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience! We deeply appreciate your kind words about Shekina's assistance. We're here to make your visits hassle-free. Let us know how we can make your next visit even better. We look forward to seeing you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:17:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c5b5a01-8fad-40c9-8c88-572337b5e391",
"author": "John Barry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEYkJjBOlFjHBs4p2GYioWjVNZVrsNMi5HfYfvkca1IIfbz39Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean",
"date": "2024-09-17T14:30:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, John! We're thrilled you found our storage units very clean. Our top-notch security and hassle-free access await your next visit. Don't forget about our free Amazon pick-up service to make storage even easier for you. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:17:51.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b5d5727d-a02a-434c-9e74-12d1d097c756",
"author": "Deborah White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJer4Rurtkcb9ZHj5Ha8_BHO2kwNqmUgsCwNrOx6HhyVjZmog=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shekina was amazing",
"date": "2024-08-01T19:59:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Deborah! We're elated to hear you had an amazing experience with Shekina. Your feedback truly motivates us to continue providing top-notch service. We look forward to welcoming you back soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:17:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dadcaa90-0c15-46ce-a686-b9d171b7c268",
"author": "Ernest Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfVydSzJsmJ-lbxrTlKBnan72KnqUBhW4TbkIhYF_H2jNiZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was very professional",
"date": "2024-07-29T19:18:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Ernest! We greatly appreciate your feedback and are thrilled to hear that Shekina provided you with top-notch service. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:17:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ad83e2d0-58a6-4670-af07-a2881d286f01",
"author": "Sherelle Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjYLegUIhEzorVF8m4uLZb09ZFgrfJXQSHwxSQDpQVq6j5KQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Your storage unit is welcoming community. The young lady Shekina Braxton is exceptionally professional, kind-hearted, and helpful. She offered me the Southern hospitality I was seeking. She handled my concerns about leaving my valuable things in GA while I work in Florida with understanding and professionalism. A truly remarkable experience - prestigious, professional, and above all, patient. I wholeheartedly recommend YourStorage Unit It was such a great experience.",
"date": "2024-07-17T14:15:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sherelle, for your glowing review! We're pleased to hear that our team, led by Shekina, provided you with exceptional service. We appreciate your kind words and look forward to serving you again at YourStorage Unit. Stay tuned for our customer referral program!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:17:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87c731d2-9203-4f4b-94cf-75e422c5f0e9",
"author": "Cardia Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2Z67we670XfjIHFbbhfcgUawtbIWqBWqyNpmOiRzHEilBDtD6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekinda was great, very informative and displayed great customer service! Highly recommended!",
"date": "2024-06-25T19:00:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Cardia! We are thrilled to hear that Shekinda provided excellent service. Your recommendation means a lot! We look forward to serving you again soon.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:17:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a2975eb1-a183-417f-808a-03f0195b19a2",
"author": "Joshua Lampkin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUz2pffrNsq93arV6w_xOooT0cXgBNMT_KqRtfkjS4D_rS-c5mD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina for providing excellent customer service. You made the rental process quick and easy",
"date": "2024-06-24T21:09:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joshua! We're thrilled you had a seamless rental experience with Shekina. Your satisfaction means the world to us. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:17:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c6545cc-2ece-4d30-898e-65711bc08685",
"author": "Tyquira Lyons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPe4ERoBo5TaCkF1OcyaGLEpi__zAe8obG_WmKrd-PKqE2DSk3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I loved the units that Ms.Braxton showed us today they were clean and had a lot of space and we loved her service thank you ❤️",
"date": "2024-06-24T16:18:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tyquira! We're overjoyed you loved the clean, spacious units Ms. Braxton showed you. Your satisfaction means the world to us. We offer free Amazon pick-up and drop-off services for added convenience. We look forward to serving you again soon! 🌟
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:17:51.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ffe6421c-ae62-431f-b059-8f605d93274c",
"author": "Don",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqTPYqYHErZvMK87gZuXeAszIY4euSDkAaVqhpc92NYql13A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came to review some storage units with Ms.Shekina Braxton we loved her service and we even decided to get a unit today thank your for the service and the candy ‼️💜",
"date": "2024-06-24T16:05:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Don! We're elated you enjoyed your experience with Shekina. We take pride in our top-notch service and spotless units. Your satisfaction means the world to us. See you soon! 🌟 #totalstoragesatisfaction
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:17:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fb5e6ab-864b-43c8-aa20-e14f8554ba0b",
"author": "Essence Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2Z1f5EThwfRIwI-maejW2ytu7f6CX3hhXX3sOG9eYphvG3l7Pdw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Shekina has been a GREAT help on multiple occasions. From being transparent to providing knowledgeable information, helping explain unit sizes, and last minute availability. She's a tremendous value to Your Storage Units. The price on my unit size has increased considerably, but the cleanliness, security of the property, and working with Shekina has been a part of our choice to remain tenants.",
"date": "2024-06-22T13:37:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Essence for your kind words! We're elated to hear Shekina made a positive impact. Your feedback means a lot. Have any suggestions for us? We'd love to make your next experience even better! Happy storing! 📦🔐
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:17:51.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f904c6c1-06ff-489a-b01d-c2848a7f223b",
"author": "Joanne Cheng",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMYUJTlfWUQrXPLGA1Lz_OxAufHhUu5YVe7sqHCzr8d1gQuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented space for about 6 months. The property is conveniently located and very clean and organized. EVERY staff person that I interacted with was knowledgeable, helpful, and friendly! (Not many places can I say that about.). I highly recommend this facility.",
"date": "2024-06-12T00:58:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joanne, thank you for your glowing review! We're pleased you found our facility convenient, clean, and our staff helpful. We appreciate your recommendation. If you have any suggestions for improvement, feel free to share. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:17:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "59f070a5-2794-4c30-968a-1edd838a6a14",
"author": "Mike",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfZ53nFV0OvrAK0EYd5JWW8y2wTsKxlhFluP4cOi0oNAI-mg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina for your exceptional customer service. The building was nice and clean at a great rate",
"date": "2024-06-04T15:00:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mike for choosing our storage units! We're ecstatic to hear you enjoyed our clean facility and exceptional customer service. Your feedback means the world to us. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:17:51.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "768f3483-2fac-4ae4-a3b1-014145ec2bcc",
"author": "KD Ma",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-fPGMIJyIK8OjLnKJ6C5rj6gB3eJPXmXYh-w9dehOgd9Ggw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was nice and the facility is INCREDIBLY CLEAN!!!!",
"date": "2024-05-29T18:16:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We're thrilled you found our facility incredibly clean. Your satisfaction means the world to us. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8b502539-077f-4bda-af21-7722f01bc40f",
"author": "Tiffany M Parker-Trim",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJS_eVTJObtygjTXHT0JRUtUeid4noW0A8EFU7Dnr-S4Pon=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was extremely professional and helpful. Very nice facility highly recommend",
"date": "2024-05-24T20:58:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tiffany for the glowing review! We're happy to hear you had a positive experience with Shekina. Our team is dedicated to top-notch service and we're delighted you found our facility highly recommended. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7641ca9-6e7a-4a38-aa41-0d67bf83636f",
"author": "leanna jean-pierre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJczvY4xpAPxAaSOXADOlBzEBYLFTfG2kdcwQlvymunAv887g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina provided excellent customer service. She was really sweet and informative",
"date": "2024-05-10T18:52:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Leanna, thank you for recognizing Shekina's exceptional service! We take great pride in our informative and sweet team members. Your feedback means a lot to us. Looking forward to welcoming you back soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e27fc7a7-95df-4935-8608-03bacf268fe6",
"author": "Derek Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbGSC8gwrRrclmqtxcG5KPThUEaNCZLfE9ir7GBL6hWBTb6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was awesome",
"date": "2024-05-06T12:53:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5-star rating, Derek! We're overjoyed you had a great experience with Shekina. We're committed to maintaining our high standards for total storage satisfaction. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18bbc766-f76f-4ada-98c2-abd2ff203521",
"author": "Ralph Parish",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPHmfgXHvb0qAw7RHNNYgulEOM8nDdI4V1WdloWpHFXvZ7NQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-05-03T01:10:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the stellar 5-star rating, Ralph! We're committed to excellence and glad to hear about your positive experience. Your satisfaction is our top priority. Looking forward to more great experiences together!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "45bb0d6f-3fa3-4f34-bb4b-5e46f8564f09",
"author": "Carrie-Ashley Wells",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU65LXfCGv8zgHevFpG8spDcMx1D4b0-5VjczRKZp9FpColjT0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina presented absolutely incredible customer service. From the moment I walked in, she stood and greeted me. I got a tour of the facility and a few units. Shekina answered all of my questions and eased my every concern. The property was well secured with gates and security systems. I feel very confident and safe about storing my things here and I would highly recommend this facility to anyone!",
"date": "2024-05-01T23:31:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Carrie-Ashley! We're thrilled you had a great experience with Shekina. Your confidence in our secure facility means a lot, and we greatly appreciate your awesome 5-star rating and terrific recommendation. We look forward to providing you with total storage satisfaction. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "dd8038c2-ca37-47bb-85fc-02f11ba815c1",
"author": "Allison Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtlgVcS0uDWoAl-am8KpMXEDbYWcEt_5kvsffiWCyuYm3OQxyYzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage unit in the CSRA",
"date": "2024-04-29T21:20:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for choosing Storage Units Augusta, Al! We're thrilled to hear you found us to be the best in the Central Savannah River Area. If there's anything we can do to make your experience even better, please let us know. We look forward to providing you with total storage satisfaction, including some wonderful customer perks that we think will impress you, including free Amazon hub services. Call us for details! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d86a939e-5557-4310-836f-6acdba991b4d",
"author": "Ebony Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJClSJRj53Hhfy3pP4ZplgbhrvPmnOljMGEeiNa0Yk_ojn-iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina … Was Amazing!! She gets 5 Stars!!!",
"date": "2024-04-26T22:18:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Ebony! We're thrilled to hear about your 5-star experience with Shekina. We agree that she's amazing and deserves your perfect rating. Providing top-notch service is our priority, and we look forward to maintaining this level of excellence for you. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28e21402-9aa9-4474-a31c-c7b4585e0441",
"author": "Sarah Tudor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMzzAVfqnhFcVRX_e6g7QiOVMeUxD4RfH2UtyExmwcBjIsPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was super sweet and a great help. The place looked amazing",
"date": "2024-04-26T18:35:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Sarah! We're thrilled you had a great experience with Shekina. She's terrific, and your kind words mean a lot to us. Please let us know if there is anything else with which we can assist you, and in the meantime, please check out some of our customer extras, such as free Amazon hub services at our location. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9a553b4-28bc-45c8-a00b-8d929771942d",
"author": "MSA",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQsb7B_N0Pnbg75E6YYRkEDdjWyNfCNJwc3UebRJQqmEfJ35Za=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was extremely friendly and and professional",
"date": "2024-04-26T14:47:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shekina is the best! We're thrilled to hear that she provided exceptional service, as we truly value your feedback. Have you enjoyed some of our customer extras yet? Call us for details on our free Amazon hub services, among other perks we offer. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2c4d51d4-51cb-4560-a33f-5c0322fb9cf1",
"author": "Andrea Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuCXv2R8UNVfJye13FZlbfa1fBd8oNrupRTkaK2FBVUJ8i9Dc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super helpful, very welcoming and friendly staff! Highly recommend!",
"date": "2024-04-25T18:02:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Andrea! It's great to hear that you had a perfect experience at Storage Units Augusta, and that we earned your generous recommendation. It is always our pleasure to provide you with excellent customer service, so please don't hesitate to contact us if there's anything else we can assist you with. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "887a2a7a-c5ad-4c11-a835-b48c6df32fc8",
"author": "Dawn Reed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxBi-dNaV1YGfhhO6nXoAljJWEAAr8bAnr7i1FsiMIQy58TbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome crew ⭐️⭐️⭐️⭐️⭐️ customer service. Units are immaculate and secured safe area. Highly recommend if you need storage.",
"date": "2024-04-25T15:57:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Dawn, for the glowing review! We're thrilled you love our safe and clean storage units, and that our customer service has been second to none. Your satisfaction means the world to us, and we greatly appreciate your recommendation. Please let us know if we can assist you further, as that's why we're here! Thank you for choosing Storage Units Augusta, and have a great day.",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "4766c79f-e70e-4cd2-9eb3-3e462648037f",
"author": "Saniyyiah Elise",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpjVPv8LVq8ZoLdRkB5RZQpThHeFOH1hoqXwkU-Cj7mZhMQmk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina for your professionalism and time",
"date": "2024-04-20T19:11:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Saniyyiah, for the terrific review and 5-star rating for Storage Units Augusta! We're delighted that Shekina provided you with such great service. We have lots to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic perks and extras! Once again, thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6c4aeb72-bc82-4043-8271-31dcfea2ffad",
"author": "Bailie Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEcEb_Zd1M0URLLMJyUc_7PCYlTx-4qSrFCj8p-ibK6bNPhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was a HUGE help during our storage unit rental process. She was extremely knowledgeable and helpful! The facility its self is well kept and clean. Highly recommend",
"date": "2024-04-08T21:45:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience with Shekina at our Storage Units Augusta facility, Bailie! We're very happy that she provided you with a top-notch experience at Your Storage Units. Please let us know if we can be of any further assistance as you move your belongings into your unit. In the meantime, we want to remind you that we offer a spectrum of customer extras, such as free Amazon hub services, so give us a call to learn more about them! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8f6910eb-37bf-4d55-bf96-69fbc91c0f59",
"author": "Rhyland Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpMKHGahiYuC0UFfQJo6mEaDY4MrAoxFUdR0lQeE8pLotub1qF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was great! Made everything easier to understand and she was really helpful!",
"date": "2024-03-29T20:32:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Rhyland! We appreciate your kind words about Shekina's assistance. If there's anything we can do to enhance your stay with us, please feel free to reach out. We're here to help make your storage experience top-notch!\r
Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bcf57ee6-02f3-4f2d-8c45-6f4f46673ff5",
"author": "Balicia Shipman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqE0OuuCigQUBJFcpfJZUsgIkOIpT98ph_NIBFvIgyMBdzEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina made my storage experience so quick and easy! She never rushed me and provided the most up to date promotions this facility was offering.\nThe customer service is GREAT and this facility is clean!",
"date": "2024-03-29T20:17:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Balicia! We truly appreciate your feedback, and are delighted to hear about your positive experience with Shekina. Our team is committed to providing top-notch customer service and maintaining a clean facility. If there's anything we can do to enhance your storage experience, please don't hesitate to let us know. We look forward to welcoming you back for all your storage needs!\r
Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b0567a13-01a6-49d1-a7e5-9108e4e87383",
"author": "Irene Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiB67deYdyrn4J_vNmqvgnoBN1-z3uF-rvLxQho3BCAP1shQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "She kinda was AWSOME!!! Her customer service is unmatched!!! The units were clean and the security is up to par.",
"date": "2024-03-19T15:55:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Irene! We appreciate your 5-star rating and review for Storage Units Augusta! We're very pleased that our team was so helpful, and delivered such top-notch, quality service to you. We also hope you will take advantage of some of our great customer extras, such as free Amazon hub services at our location. As you can see, we aim to please! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "1a666e6a-f27b-4e60-800c-2f6a2ae3d3bf",
"author": "Amber Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiph77C6R7201MP1VIPpKQdxQon121a8A-uugqWybXj4LWbl9L=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was very professional and helpful. Im very pleased with the well maintained facility. I highly recommend anyone who is looking for storage torent here!! Great customer service!!!!!",
"date": "2024-03-18T16:49:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive 5-star experience, Amber! We're delighted to hear that Shekina provided such excellent customer service. Our well-maintained facility is here to offer you total storage satisfaction, so if you ever need anything, feel free to reach out. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "24f0e6b9-2aea-4123-8c2a-9df11f9694a8",
"author": "Patrick Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWTv3qr5C-OUoQd9tm-pelBQcVC9cWyI1K0ILYI2F8LmYx1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terrific representative , great customer service , very informing and helpful 10/10. Thanks Shekina",
"date": "2024-03-18T16:47:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's terrific, Patrick! We're very happy that Shekina provided you with a top-notch experience at Storage Units Augusta. Please let us know if we can be of any further assistance. In the meantime, we want to remind you that we offer a spectrum of customer extras, such as free Amazon hub services, so give us a call to learn more about them! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a1700a39-d2d1-4cd1-afea-01c61b5117bb",
"author": "Brandon Frazier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0MVCYkz1-M3prvDbUwWB3yNTqImdtCKtUH5gKPCVdH8xyIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service from shekina. 10/10",
"date": "2024-03-15T19:21:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brandon! We are delighted to hear about your positive, \"10/10\" experience with Shekina. If there's anything we can do to further enhance your stay at Storage Units Augusta, please let us know. In the meantime, please enjoy our many customer perks, including our free Amazon hub services and a referral program that can save you money! Call us for details. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "363e358c-2894-4577-863c-e964dbbc3fb3",
"author": "Katrina Drayton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWd8mAKKKj6n_1X7NqBdztr0IN-3V2RCqDiODpEohGPvXRDj7_PnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "She kinda was very professional and nice",
"date": "2024-03-08T21:41:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Katrina! We're glad to hear that your experience with our team was so positive and helpful. If there's anything we can do to enhance your stay, please feel free to let us know. We appreciate your feedback, and we're delighted that we could provide the perfect storage solution. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7fab4743-9554-4ff3-9a0d-d0bc1b1e268c",
"author": "Cierra Arthur",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjwFSzDvzddtJlp6G2cLNgJnUBjnmCvM00X92r-eC3yv7GxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best storage unit I have ever seen thus far. Very clean and friendly Ms. Shekina is the best knows her job very helpful. Keep up the good work.",
"date": "2024-03-07T21:46:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cierra! We work hard to bring our customers a positive experience here at Storage Units Augusta, and your wonderful review tells us that we're making it happen! We're delighted that you've been pleased with our facility and pricing as well as Shekina and our terrific 5-star staff. We hope you're also enjoying some of our customer perks, such as our free Amazon hub services. Call us for details on these and even more extras! Thanks again for choosing Storage Units, and have a fantastic day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8978d99d-6ba1-42cf-9ad4-d4817b1353a2",
"author": "Kierra Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMtNtmhRSb5i3-VMPkBsM8LN6im5oDFY7i714jrqOSJeZewA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Me and my sister went to get her a unit to move and Miss Shekina was so helpful with everything possible! She definitely knows her job, 10/10 I would definitely recommend this place because of her❤️❤️",
"date": "2024-03-07T21:45:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Kierra, Thank you for sharing your positive experience with Shekina! We're delighted to hear that she provided exceptional service during your visit, and that she earned your wonderful recommendation. If there's anything we can do to enhance your storage experience, feel free to let us know. We look forward to assisting you with any future storage needs, and we thank you for choosing Storage Units Augusta!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "90a21aef-7d30-4ab8-aeea-638bc92858d4",
"author": "Jordan Kepner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-mBZb5gn9mI4SGaJ8TijuLkClo7m8pZVCcWA3-rghdaCwyqx1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such a smooth process. Reserved my storage unit on their website. Went a day early to make sure everything was ready to go and Shekina was AMAZING. Super helpful. Super happy with this storage unit.",
"date": "2024-03-02T18:27:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Storage Units, Jordan! We're glad to hear that Shekina provided excellent service during your visit, and set you up with the perfect solution for your current needs. We aim to offer a terrific, state-of-the-art storage experience and look forward to having you as part of our community! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "41554599-8874-468f-bdd0-9cdba7e8d57b",
"author": "Duane Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTEqawhl2ZB1c42yQDqIg33bJ4ARnPjdQs_3ZpFRVo4ChPJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was AMAZING!!",
"date": "2024-02-28T15:30:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review, Duane! We're delighted to hear that Shekina provided you with exceptional service at Storage Units Augusta. Your satisfaction is our top priority, and we appreciate your recognition.\r
Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3aea76a2-3bf8-4dcd-9a4f-0fd7856b097c",
"author": "Sean Clarke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwXR_mJTjMj6EZvwv18C2WesnpFDPMlTPgi9kfzUGVmsgugg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shakina was an absolute pleasure to work with and everything was quick and easy! The facility is nice and clean and temperature controlled as advertised.",
"date": "2024-02-19T18:10:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sean, thank you for taking the time to acknowledge Shakina and our facility. We really appreciate the feedback and are glad to hear you are satisfied. Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "02916311-2f1c-4a00-923b-a3271ccba88c",
"author": "john pirkle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4oYhKBwbWBi-JhBZt49nBgVBigyojwJ7dmFzqt5DKEXopsA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-02-07T04:52:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating, John! It's great to hear that you had a perfect experience at Storage Units Augusta. It is always our pleasure to provide you with excellent customer service, so please don't hesitate to contact us if there's anything else we can do for you. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a5554e3-2c27-448c-92ad-7375474cdc6a",
"author": "Sondria Archer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCtzoGZuM3HfLaNDZo4xxZte4yKOsH5qnrGC8j8JdCWRFrpw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shekina was great she had a pleasant smile when I walked in and she made my process simple and easy. She was very professional and informative!",
"date": "2024-02-02T21:56:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sondria! We appreciate your 5-star rating and review for Storage Units Augusta. We're very pleased that Shekina was so helpful to you, and has delivered such quality service since you moved in. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. As you can see, we aim to please! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e59cf3c-852d-4251-91d4-ffc11bb5536f",
"author": "D' Andre Elijah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJsdbGgn8Np6cMoAmkmjlLaftnHLksdcAAexIPqjlg94V7BQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was very professional. Thank you Shainan for your help",
"date": "2024-01-10T21:49:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, D'Andre! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you were happy with our quality of service, and that Shainan delivered such outstanding assistance. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Be sure to check those, and other benefits, out. Thanks again for choosing Storage Units Augusta!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b56dd64b-a2e6-4eca-bce1-3bc0465ff159",
"author": "Kobe Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV4e1OvHuzMXweu5fcj17XppypSzeFWtuaEaHM4_YydddCgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Positive experience and great pricing altogether , lovely lady servicing us , Shekina gave us a great experience.",
"date": "2023-12-21T23:14:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the generous review and 5-star rating for Storage Units Augusta! We're pleased that you found our services to be so top-notch, and we are delighted that Shekina was able to provide you with the information and assistance you needed. She is a great asset to our team, and we'll be sure to tell her about your feedback. Thank you for choosing Storage Units!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4002b1f4-8bbb-4b36-82f5-2a859b788130",
"author": "D W (Dré)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYycyQn_V_JxHkP3VbEAI8w4Pmc0CKq8gywEjvA_8QS9Wwo1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional service and friendly.",
"date": "2023-12-21T23:12:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, D.W.! We appreciate you taking the time to share your awesome 5-star rating with us. We are delighted the service you received from the team at Storage Units Augusta was so terrific, and that we earned your perfect score. We hope you will also take a moment to explore some of our customer perks, including our free Amazon drop-off and pick-up services. We think you'll be impressed! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e4e0e5f7-06dd-4c95-920c-7206c7114908",
"author": "Elise Cromwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItHJ5n5qD57XcpKNrGcbBjmqdAq2_zuqqo9MkUy3i6ppp1NKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was very polite and informational. She treated us really well.",
"date": "2023-12-21T23:09:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Luke! It's great to hear that you had a perfect experience with Shekina at Storage Units Augusta. It is always our pleasure to provide our customers with excellent service, so please don't hesitate to contact us if there's anything else we can do to assist you. Thank you from the team at Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d704a7a7-c7ea-4a0a-89d5-8d17fc3f517f",
"author": "Jacque Hanna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKr-gMJJkQdXKTHCtL06i7Ss8LS0vr0B483tcl3L8usJBQAVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an amazing experience with Shekina. She was precise, professional and went above and beyond in effort to secure my every need. She didn’t hesitate to answer any questions and welcomed them all. She went the extra mile with such a friendly demeanor! Kudos to Ms.Shekina for going the extra mile and helping to make the start of my moving journey a pleasant and promising experience.",
"date": "2023-12-21T19:46:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Storage Units Augusta! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that Shekina provided you with such great service! We wish you all the best with your upcoming moving journey. and we hope you'll think of us the next time you have a storage solutions need!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ae264838-dc7c-41a4-b5bf-77a0e0f19350",
"author": "Portia Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ35icb1RQA6dNtKnXusFIFmLIIjzJ8CuzGXz2E1K3AL3h2fw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place if you are needing storage. The manager Shekina was absolutely Wonderful. I would definitely recommend .",
"date": "2023-12-20T21:57:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Portia! It is great to know that you have been so pleased with the service you've received from the team at Storage Units Augusta! We appreciate your 5-star rating, and we're delighted that Shekina's performance earned your generous recommendation! We hope you will also start enjoying our free Amazon drop-off and pick-up services available to all our customers. That's just one of several perks we offer, so call us for details! Once again, thank you for your support, and for choosing Storage Units!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "408ccd61-8931-4c3e-b4e3-9f90141ba2bc",
"author": "Bonnie Hartley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHYeAvNctZna97Z5JyTRmVT_hjUQqwBaiLryvXVU8JsDDdTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my absolute favorite storage facility. I've been a real estate agent/broker for many years. I refer all my clients. I love their flat bed dollies that they provide to make moving in easier. It's secure, great location, and climate controlled. I have no stress with this storage facility. Shekina assisted me and she is truly a magical human being!!!",
"date": "2023-12-20T16:32:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Bonnie! Shekina will be thrilled to hear how pleased you were with her assistance, and that our location won your excellent 5-star rating and recommendation. We appreciate your support and generous feedback, especially as a real estate professional! We hope you are also enjoying some of our customer perks, such as free Amazon hub services, and a referral program that can save you money! Check them out, and call us for more information on all our customer extras. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "0103b147-cbf6-4c08-bc81-88edbdd927e7",
"author": "Diogenes Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5hrdWZO7MEYjx05eLmBBD0_ZSnKbILpSutdfTU3pLN2JEuYrA7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was Awesome",
"date": "2023-12-13T17:37:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Diogenes, We are very pleased that your experience with Shekina was so fantastic, and that you are happy with your new storage unit. Our location has lots to offer, including wonderful customer perks like free Amazon hub services, so we're thrilled that we were able to meet your storage needs. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d43b4984-466b-44c3-9736-439ac5020bad",
"author": "Carolyn Richburg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9Jd--nAhAzErRN_rV3dy0bElqL-BJTUPCEZ3fAyTknMBlPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-12T22:26:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Carolyn! We at Storage Units Augusta always work hard to provide our renters with excellent customer service, so seeing your 5-star rating was extremely rewarding! Please don't hesitate to reach out to us if there's anything else we can do for you to make your experience even better, and thank you for choosing Storage Units. Have a great day, and best wishes from the gang at Storage Units.",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5acd223c-a6f4-4d0e-8cf1-2f325f3b5b81",
"author": "Mae Sendaba",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6c96xzU5JH9WfXehJOFL0h3ALS8J4MLfFSO7AFqPnPNwQ9Sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was very professional and knowledgeable",
"date": "2023-12-10T21:12:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mae! We're very happy that Shekina provided you with a top-notch, 5-star experience at Storage Units Augusta. Please let us know if we can be of any further assistance as you move your belongings into your unit. In the meantime, we want to remind you that we offer a spectrum of customer extras, such as free Amazon hub services, so give us a call to learn more about them! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "16a31de3-9215-486c-9fc9-0570f90d3c57",
"author": "Sharon Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjVyFHZxxYS2RBcAm5n102wS53murn5X1MVIRJPkVPTILTDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "SHAIN WAS FANTASTIC IN THE PROCESS. THE FACILITY SPEAKS FOR ITSELF BEING QUIET, CLEAN, WELL LIT, AND PLENTY OF SURVEILLANCE TO MAKE YOU FEEL AT EASE. GREAT MOVE IN SPECIALS SO COME OUT TO RENT YOUR STORAGE UNITS HERE.",
"date": "2023-12-01T18:23:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sharon, We are so pleased that your experience with Shain was so awesome, and that you are happy with your new storage unit. We agree that our location has lots to offer, including wonderful customer perks like free Amazon hub services, so we're thrilled that we were able to meet your storage needs. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:44.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "64506b6f-025d-451d-ba54-d9695bbbcc37",
"author": "Elizabeth Powell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKcfCdc9x7zlqvwO88fftjTyFWehYONL5v_BJADFmbxNRT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!!",
"date": "2023-11-14T21:32:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Elizabeth! It's great to hear that you had a perfect experience at Storage Units Kissimmee Augusta. It is always our pleasure to provide our customers and potential customers with excellent service, so please don't hesitate to contact us if there's anything else we can do for you. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7ff246a1-7444-4934-81ac-8f1ad1bc38f6",
"author": "Jeff Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZ0fPuon15ImIpUnRHsYYC_qd26Oic7IMYnWFpPfjT0XrSQqB-Rg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love it",
"date": "2023-11-11T17:11:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a 5-star rating and review, Jeff. We love that you love us! If you have any additional questions about our self storage services, our free Amazon hub services, or any of our other perks and features, please don't hesitate to give us a call! Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "076303ec-1086-42e8-ae7e-72469102a223",
"author": "Jennifer Elim",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJY4kJp2ZuR0kcPqJJBgN1JUbwyUDkx8Ip9gpWpdCISoYhKjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Shekina!Assisted me and my parents with renting two storage units. Great prices too!",
"date": "2023-11-05T22:07:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so pleased to hear the news, Jennifer. We're delighted that Shekina and the team provided you and your parents such excellent service, and that you are so happy with your two units. It is great to know that Storage Units Augusta was able to deliver the perfect solution to your storage needs. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:46.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d2139f54-b5ee-421f-8352-a1938465cbd7",
"author": "Donna Pressley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOpFakxF7e-_uYnev0SMe4zG-XQd5L4CeSKKtwvoBAtfVvRSBZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was professional with my transfer",
"date": "2023-11-01T20:36:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's wonderful, Donna. Shekina is the best, and we are thrilled to know how pleased you were with her customer service. Please let us know if we can assist you with anything else as you settle in at Storage Units Augusta, and we thank you for your support! Have a great day!",
"replyDate": "2024-10-01T13:18:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a146ed0b-f3ec-46bb-a877-9726534d34c6",
"author": "Kahlil Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuxUpGsdC9XLXOSI39mZrkeRmVo0Fuh7gsmFbrW_dfVo0qgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was absolutely amazing. Thank you",
"date": "2023-10-29T00:58:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Kay! It's great to hear that you had a perfect experience with Shekina at Storage Units Augusta, and that her service was second to none. It is always our pleasure to provide you with excellent assistance, so please don't hesitate to contact us if there's anything else we can do for you. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80e47fb6-a202-4537-8a2d-97df9435b314",
"author": "Terry Wells",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVItyKplERu8Cqs56Bfe_F7me8aeq-9PQCOcW4MFcJzVSalw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was GREAT! 10/10 my friend Shekina makes me feel welcome everytime I stop by",
"date": "2023-10-28T21:32:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shekina is the best, Terry, and we're so pleased that you've been happy with the service quality she has provided thus far. We thank you for your wonderful feedback and awesome 5-star rating (and 10-stars for Shekina!), and please let us know if there is anything else we can assist you with. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:46.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "997ba229-1abb-43bb-9c6a-b0858de28033",
"author": "Thegod Peyton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIalwepdAF524OItmerlSLHk6eq_UVGoS7J0gW1Xngx85BWVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was very kind and knowledgeable",
"date": "2023-10-28T20:55:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Peyton, We are so pleased that your experience with Shekina was so awesome. We agree that our staff is fantastic, and that our location has lots to offer, including wonderful customer perks like free Amazon hub services, and a wonderful referral program that can save you money. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cd987128-cf46-4612-ab8d-ded75138702b",
"author": "Grace Hogan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIo3FigV1yr_SFTaGBdZUQIFLB6-Z2JgAMU7sJAmKZNYI2B7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Omg! I was simply price checking storage facilities today . When I arrived at this facility they were having a pumpkin carving contest 🤗 I didn’t participate but I was offered hotdogs,chips , drinks and candy!!!! All for FREE! To top that, the actual units were nice clean and well secured. The customer service was top tier thank you Shekina and Shainan for Everything. I will definitely be back and will tell my family and friends about your location 😊",
"date": "2023-10-28T20:21:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Grace! We're pleased that you enjoyed our Halloween celebration, and that our yummy holiday goodies met with your full satisfaction. While you aren't in need of our services right now, we certainly appreciate you spreading the word in your community about what we can offer our customers. Thanks, too, for the wonderful feedback n Shekina and Shainan. They're the best! Thank you from the team at Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:46.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "1b302106-2119-43b6-b0f4-fd1a01aaa601",
"author": "Arian Blount",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVP8WQFiiVfTqjRlwjVALN3siE8RqedV-1CIBfa3cddMDd8A-dOdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-20T15:10:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Supreme! We're very happy that we provided you with a top-notch experience at Storage Units Augusta. Please let us know if we can be of any further assistance! In the meantime, we want to remind you that we offer a spectrum of customer extras, such as free Amazon hub services, so give us a call to learn more about them. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "916816c9-5059-4b34-b399-b4eea7f205df",
"author": "Tyeisha Gilyard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmXe9KLDBfzA0JSBCwAC-Jv8w2v_ay-dRnjrPQ2b4jgvR1-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina, very professional and knowledgeable",
"date": "2023-10-09T01:46:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tyeisha, We are so pleased that your experience with Shekina was so awesome, and that you are happy with your new storage unit. We hope you will also check out our wonderful customer perks, including free Amazon hub services and a great money-saving referral program. Call us for details! Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2024-10-01T13:18:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "85189f5b-d0da-462d-bd0a-ecf33f323799",
"author": "Valerie Bray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5PC4BbdnQ24pzwkQO33D-GbG3I0IEYnPCP5vyj3xD4N3aRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina for quality customer service.",
"date": "2023-09-22T16:14:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Valerie, We are so pleased that Shekina provided such top-notch customer service, and earned your perfect 5-star rating. That is awesome new, and we truly appreciate your support. Please let us know if we can be of any further assistance. In the meantime, we want to remind you that we offer a spectrum of customer extras, such as free Amazon hub services, so give us a call to learn more about them! Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "514ac115-656f-49e6-9fe3-4040310c5b4d",
"author": "Malachi Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU34Z5FWKSC5cWumzHx6jgVeQtyVUp3tDBa0UZCUSno0X2cpvd2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina is great should be the owner",
"date": "2023-09-22T14:47:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shekina is definitely great, Malachi! We're very happy that she provided you with a top-notch experience at Storage Units Augusta. Also, we want to remind you that we offer some incredible customer extras, such as free Amazon hub services, so give us a call for more information! Thank you once again for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76caeada-deaa-46d5-8350-e82f6d50d893",
"author": "Austin Russell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIBu-ULfheTfjN3dzp_PJqNgPHNCbkClUreT_T655lRpfYRuk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was very professional Thank you",
"date": "2023-09-22T14:46:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your 5-star rating and review, Austin! It's wonderful to know that you had a top-notch experience with Shekina at Storage Units Augusta, and that we earned your perfect 5/5 score. Please don't hesitate to reach out if we can assist you with any other tasks, as it's our pleasure to provide with you the best possible customer service in the region. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:18:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07c13c15-3c2b-4ebe-ad57-ef13aab4ce6d",
"author": "Yvonne Gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcZi6p0tijw7W7Ti8NwThHwtJYBAeZR4k9onqiFUSN_TtcWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was very professional and efficient,. Storage facility is nice and clean",
"date": "2023-09-18T14:51:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear that you've had a positive experience at Storage Units Augusta. It is wonderful to know that Shekina delivered her usual top-notch service, and that you find our facility so clean and accommodating. If there's anything else we can assist you with, please feel free to reach out. Your satisfaction is important to us, and we thank you for choosing Storage Units!",
"replyDate": "2023-10-01T13:18:46.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2fe6ac3b-6e8b-4174-a547-96ff7949291d",
"author": "jacob kassahun",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2wYVhIk7Gv3IxWODSSRv8Vgph-qm1wJYtW36r9v_rU71BzKY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank Shekina for you kind customer service",
"date": "2023-09-15T17:13:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Jacob! Shekina will be thrilled to hear how pleased you were with her assistance, and that our location won your excellent 5-star rating. We appreciate your support and generous feedback. We hope you are also enjoying some of our customer perks, such as free Amazon hub services. Check them out, and call us for more information on all our customer extras. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eebc2b62-7d20-4541-8459-2f00978e6764",
"author": "L'oreal Curtis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkeX26m1YGiMsULM05Kz8nLtJgZ12Y4oVDTK6Y5vnuqI6HkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina helped me quickly and showed great customer service!",
"date": "2023-09-05T20:25:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, L'oreal, for the terrific 5-star rating for Storage Units Augusta. We're so pleased that you were satisfied with our facility as well as Shekina's excellent service, and we hope you are also enjoying our free customer perks, such as Amazon drop-off and pick-up services, at our location. Call us for details! Thanks again for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "018dc311-cadf-4b8b-a2a5-4b85aafd6041",
"author": "Eric Gary",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmaQ_ppbs7INWnUKoX7boUec958iEz_wGPfbsaIEk6Nbe1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you to Shekina and Shanian. Very good customer service",
"date": "2023-09-05T13:57:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our pleasure, Eric! We're delighted that you found our facility 5-star worthy, and that Shekina and Shanian both brought you terrific customer service. That is fantastic news, and we will be sure to share it with them. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "83fed3b1-06a6-4075-b06a-0c36bd5523ff",
"author": "Kevin Curry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYtSeT6wg-d5c3Rhm3rza-vVZqphTgCmOz6nHReqjlualRDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was very nice and knew what unit I needed .",
"date": "2023-08-30T18:47:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kevin! Thank you so much for the awesome review. We're so glad to hear Shekina was able to help and appreciate you taking the time to acknowledge her. Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b4cb7c2-7938-418c-a269-89ca31184547",
"author": "Tomas Gresham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVt3PAimJ3WJVR6El__nEafxgwQ2FHP2SB0b30CSfJPtj18wpWp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for great customer service from the staff today",
"date": "2023-08-30T17:41:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Tomas, for the awesome 5-star review! Customer service is our priority so we really appreciate you taking the time to acknowledge it. Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:18:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4c2bd420-0204-4745-ad3b-3186789f5365",
"author": "imfat JR",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH_q3k8F3hysy9GHeZNGIapV2v4m5VDK7PgKUTbxJkrI6jKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in to purchase some boxes and had the pleasure of meeting Shekina who provided excellent customer service. Shekina even provided me information about storage which I'll need in the future. I was given a tour of the facility which was amazingly clean and well secured. I look forward to storing my most valuable items here. Thanks again Shekina",
"date": "2023-08-30T11:57:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shekina will be so happy to hear this fantastic feedback! We appreciate you taking the time to acknowledge her excellent customer service. Thank you for trusting us with your items! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:18:46.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "23b30b31-19f1-4104-ba3a-d50ad4d318e3",
"author": "MICHELLE CULBREATH",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEH1clpNwMRiOAtHZ6fKkw5RAYicGSJ08Iw_tJ_IYLvZ6PNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina is professional and the facility is clean",
"date": "2023-08-28T22:45:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shekina is the best, Michelle! She will be over the moon to hear how pleased you were with her customer service, and that our location won your perfect 5-star rating. Are you also enjoying our customer perks, such as free Amazon hub services? Check them out, and call us for more information on all our fantastic extras. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c1cc49fa-c5cb-4dcb-91ae-4106240fa704",
"author": "Rhee Rhee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqiiw2thGNdjI_J2ic7s4-DyJviYAq_IegeVyijBkKU-q-EA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, new storage place.",
"date": "2023-08-27T20:11:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rhee Rhee, We at Storage Units Augusta are so happy that you are impressed with our wonderful new facility! Thanks so much for your awesome 5-star rating, and we look forward to bringing you the very best service and solutions for your storage needs! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "46fb3f77-0f74-4dba-8875-0381cb2d87f5",
"author": "gavin n",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMK2U6OsYAyAtk5b7qHC3vb_dWgAyxi82XSzc29zw6NDAKQRE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-26T03:07:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gavin, Thanks so much for the 5-star rating for Storage units Augusta. We're happy that you're pleased with our services, and that we were able to provide you with the perfect solution to your storage needs. Thank you for choosing Storage, Units and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b08c5b5-b171-42a7-b338-2d6d418eafef",
"author": "Jasmine Callahan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSBfs078iUAQbFonzeHAoiRtlzTC1YiAPQOZCOp044Pr9wtU37=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Shekina for great customer service",
"date": "2023-08-25T15:41:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jasmine, for the awesome 5-star rating and review for Storage Units Augusta! We're delighted that you were so happy with the awesome assistance Shekina provided you. She's the best! It is always our pleasure to provide our customers with top-notch service, so please give us a shout if there's anything else we can do to assist you with your storage needs. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc25a682-4e72-48bd-80c7-9a8b20d2a521",
"author": "Adrina Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlT6zLANpXTnIV0yqW1HSA13TBGaffsRL80eny50NY1JNi3f7b=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shainan was very awesome he knew exactly what I needed for my items that I’m moving in. It was a fast a professional experience. The facility itself is immaculate, clean, and smells great all throughout the building. The best part they have a elevator. Definitely recommend.",
"date": "2023-08-22T20:43:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's wonderful to know, Adrina! We're very happy that you were pleased with Shainan's customer service, and that our facility offered you the best solution for your storage needs. We appreciate your recommendation, and we look forward to helping you with the upcoming move-in. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "4b699a39-a20a-4a62-a999-66d8c7150bd4",
"author": "Adin Stephens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZME3OJG0K10Krrr9_Vul-t7W24c7LTcTYMOMu14S6adBQJQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "All paid off and ready to store more stuff",
"date": "2023-08-21T16:16:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sounds like a plan, Adin! We're delighted that you are so happy with our service and amenities, and we would be more than happy to assist you with your additional storage needs! Stop by our location, and we'll set you up with what you need. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "359437b5-e0b9-433b-968a-6e9259d7f162",
"author": "Charito Paulino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLw7sgCb_sx_NLFFIScYvOq5IZ1y_uoVJLP8uwsqkTfa8jwzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service from Shekina",
"date": "2023-08-16T20:42:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so pleased, Charito! We appreciate your kind words for the service Shekina provided, and we're delighted that we earned your perfect 5-star rating! We hope you are also enjoying some of our wonderful customer extras, including free Amazon hub services and a money-saving referral program. Call us for details! Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d75feb2d-db26-40bb-9018-5af4f8cade5e",
"author": "ItsSamm&Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY2Mz86b8ssxum8RF_vF9QkVNluqLheyDFQuulDpNV14yLe0VR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina for professional customer service",
"date": "2023-08-16T20:11:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review! It's great to hear that you had a perfect experience at Storage Units Augusta. It is always our pleasure to provide you with excellent customer service, so please don't hesitate to contact us if there's anything else we can do to make your experience even better. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8d45df32-9510-46cf-9679-35720ec27a0a",
"author": "Chris Charette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZEbIxYUs8HRpixxmNEFxXSQVNENxl8iV7PQfllhCBHNsINw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "She kinda helped me out a lot took me around to look at the units to make sure my stuff fit thank you for your great customer service",
"date": "2023-08-07T13:54:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chris! We appreciate your 5-star rating and review for Storage Units Augusta! We're very pleased that our team has been so helpful, and have delivered such quality service. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. As you can see, we aim to please! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15b449ba-442c-4618-9c8d-c8b9c0cc20f2",
"author": "Totally Real",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWINInq9YA4p0KyR4zEesyOU6zSLkZamwsvijlhj7BUt5G5tJvP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-04T21:45:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your generous 5-star rating for Storage Units Augusta. We always work hard to provide our renters with excellent customer service, so please don't hesitate to reach out to us if there's anything else we can do for you. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a49200bd-a13c-4921-bbcc-ae3adedf6f59",
"author": "Warren Kirkland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1kfh-IHODEoWiELMRi5gQteYYxQJfC4KrDaniOir9G6XBSUoG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Shekina!",
"date": "2023-08-04T19:13:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "You are very welcome, Warren! We're delighted to know how happy you were with Shekina's wonderful service, and that our facility and staff earned your generous 5-star rating. Please let us know if we can assist you further, as that is what we're here for! Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "654a0d0b-25ad-43e1-b0d4-8964d723f0c3",
"author": "Dinah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUToOjdbH-JUYmBUIKMoOJSBqRLFmNFJ3_0n22-bOQdB-U3hraS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you Shekina",
"date": "2023-07-31T16:16:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Dinah, for your wonderful 5-star rating and review! We at Storage Units Augusta always work hard to provide our renters with excellent customer service, so we were delighted to learn how awesome Shekina's help was, and that she earned us your perfect 5-star score. Please don't hesitate to reach out to us if there's anything else we can do for you to make your experience even better. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "300a728e-a2cb-4914-815e-02d9d463cf90",
"author": "Courtney Brittian",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2bthgg3BEyGFez90BI0AYWbDmelAO6vhTmSnKY3Kkzrjg6NF6uQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "So easy to pick out a storage that fits your needs, climate controlled, and has gate access. Shekina was a great help and nice personality.",
"date": "2023-07-31T14:53:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your 5-star rating and review, Courtney! It's wonderful to know that you had a top-notch experience at Storage Units Augusta, and that Shekina's excellent job performance earned your perfect 5/5 score. Please don't hesitate to reach out if we can assist you with any other tasks, as it's our pleasure to provide with you the best possible customer service in the region. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "79164670-1b43-43d1-b700-580c81d88e41",
"author": "Georgette Şhaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXQ6vt1u5fNE24LKUGADKAvMiI2B8mP0mdIY42JmhCqoXpAA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-07-20T01:21:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating, Georgette! It's great to hear that you had a perfect experience at Storage Units Augusta. It is always our pleasure to provide you with excellent customer service, so please don't hesitate to contact us if there's anything else with which we can assist you. Thank you for choosing Storage Units, and have a wonderful day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da6b2ae0-2bbe-45f7-81e6-c4ac3a2b6124",
"author": "Erin Stanton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJs4e-h0i6LfNdd3iKhwiGpLzoPxM-PeLvcqbR0LwIFBYIjkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is helpful and facility is very clean. Also, affordable.",
"date": "2023-05-21T20:43:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Erin, Thank you so much! We appreciate your terrific feedback on Storage Units Augusta, and we were thrilled to see your perfect 5-star rating for our staff, pricing schedule, and facility features. We hope you are also enjoying some of our customer perks, including free Amazon hub services at our location. Call us for details! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "524a6e7e-11f6-400d-925f-d82db4177265",
"author": "Matt Willis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1rWfHlX8uUJ_Fvo6Rg58g-ceLbEqcKh5uDi6Cq_YtPbO1U5Rf-w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Rented a unit today and Kate in the office was super helpful. The place is clean and a great option for our storage needs. I would definitely recommend checking them out!",
"date": "2023-05-08T20:20:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your 5-star rating and review, Matt! It's wonderful to know that you had a top-notch experience at Storage Units Augusta, and that Kate and the team earned your perfect 5/5 score. Please don't hesitate to reach out if we can assist you with any other tasks, as it's our pleasure to provide with you the best possible customer service in the region. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8ccd481a-a96f-4954-a1d4-76a437119e94",
"author": "Melissa Ross-Couloute",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiAse3CXC9aPV_e29yfxoBpeYLqFi4LU3xDMSE5qYYfKjLmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My mom and I were looking for a storage unit that was clean, actually climate controlled, and just some place nice. We were helped by Mrs. Shakina, she is normally in Aiken, but we had the pleasure of meeting her in Augusta, and she was amazing! Very polite, helpful and knowledgeable.",
"date": "2023-03-03T23:19:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Melissa. We appreciate the kind words and are glad we could provide you with a positive experience!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "bf065e58-46a3-431d-9aeb-24b12a2081af",
"author": "Quwanna Lininger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0lUL9VhBZYpFK5VwHgRCU8rhdPQBcKHrrJlrGHJgnaTTMuw9H=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I would recommend this storage facility to anyone looking for storage space. They are very friendly and the prices are reasonable for temperature controlled storage.",
"date": "2023-02-22T22:32:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Quwanna! We're so pleased that you have found our services to be both reasonably priced as well as safe and secure. Our unique temperature controlled feature is also a plus, so we appreciate you mentioning it. Thanks so much for your terrific recommendation, and please let us know if we can assist you further. That's what we're here for! Thanks again from Storage Units Augusta.",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "36ee18b4-e150-4c16-99ad-e333f9caaccc",
"author": "Jacob McWilliams Sr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWT4bUrU-RmK_GGhuHJ5Sd3LNDpuUvotw4_ZXKv-e2nMl4Lvo-X=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent storage unit and friendly professional staff.",
"date": "2023-01-28T16:10:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Jacob, for taking the time to leave us your 5-star rating and review. We're very pleased that our facility earned us a perfect score, and that our team's service made your experience even better! We hope you're also exploring some of our customer perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Call us for more details! Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:18:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45ddbedb-dd72-445f-85d4-8973c5b7eedd",
"author": "Sherita Jamaica",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmx7AJZeRt3ofdMVBSBFdXdjGZLuxaqRI1WzCZAz9AVvKtU-Fb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shekina is simply amazing! She helped me from start to finish. I didn't know exactly what size unit I needed. She took me to several differnt size units to compare. Her patience is unmatched. I'm so glad that I came here after viewing different storage facilities! Thank so much Shekina for all of your help and patience!!!",
"date": "2023-01-21T01:13:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Sherita Jamaica! We are thrilled to hear that Shekina provided you with exceptional service and helped you find the perfect storage unit. We pride ourselves on our helpful and friendly staff, and we are delighted that you had a positive experience with us. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us for your storage needs!",
"replyDate": "2026-04-01T13:19:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26f9215e-a082-40fb-91ab-6dfc7aa9709c",
"author": "Shane Trembly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdWoUO9JEfzD9gzsFHkLT0lI1ENCutXYkWi--m4Gvrw-VVZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Can't say enough about this place! Clean, friendly staff, safe, moving truck available if scheduled in advance, carts on the ground floor that you can use to transport goods up in the spacious elevator, and the price! We are so happy that we chose them! They are definitely going to be our storage units of choice for ourselves, and we will recommend them to all our friends! You can't go wrong here.",
"date": "2023-01-16T00:57:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shane, We consider ourselves truly lucky to have such a great team here at Storage Units Augusta, and we're delighted that you feel the same! We're also happy that you're pleased with the convenience of our location and our competitive pricing. Are you also enjoying some of our customer perks, such as free Amazon drop-off and pick-up services? There's more where those came from, so call us for details! Thank you for choosing -- and recommending! -- Storage Units, and have a fantastic day!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c5102f7e-47df-4b03-986f-61ff08e07769",
"author": "Monika Hess",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIU9r3ltc_tYBTro7h5pp03rPWR7_2MJb7QOxY_LpcI4z_t9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I absolutely love this storage facility. Customer service is fantastic. Prices are reasonable and the units are all temp controlled and spacious. This is my 2nd time with them. Definitely 100% recommend.",
"date": "2023-01-14T10:33:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love you, too, Monika! We're so pleased that you have been satisfied with our service not just once but twice, and that we have once again earned your perfect 5-star rating. Thank you for your many gracious comments, and especially your awesome recommendation. Those mean the world to us. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a1aedb1a-ab4f-471e-81ec-574c5db4a0ef",
"author": "Nathan Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvVAuiWQFzNBBgV4I8nqW5fISU5_nwe_asRmM6dFtawemC6iqv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina helped me with my storage unit, and got my paperwork done fast.",
"date": "2023-01-09T18:00:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Nathan! It was such a treat to see your wonderful review for Storage Units Augusta! We're happy that you have been so satisfied with Shekina's service, and that you have found our facility to be the perfect answer to your storage needs. We appreciate your kind comments, and we hope that you will explore some of our customer perks as well, such as free Amazon drop-off and pick-up services, and a money saving referral program. Call us for details! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eae74271-25c6-46e3-9cf8-cc4bbc405cab",
"author": "maria sunseri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi5vs57B7OmRNRSkmsEICdd7TgpWWQ2XZl7ETpf7o4bBPLDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina was really helpful today",
"date": "2023-01-07T16:38:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Maria. We are thrilled to learn that you had a positive experience with us!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "48307299-b336-42f0-a8d7-fef0c5021f70",
"author": "Krysten Manders",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxN9GjV2ts5nl6tdBX4KJPdPAwtxP_-WMYdS5eJtXsbs8D0ftA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-07T13:41:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Krysten. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9e65fc0-445e-4806-9385-c86a6f66fbfd",
"author": "Goldie Goodman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJG8IsIVe3mRF7B9HQ6peTYEj9W0N8YbK3gLupkKT_I0ApZMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shekina",
"date": "2023-01-06T22:46:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Goldie. Thank you so much for leaving us a stellar review!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb9b89bb-18f7-4f39-9646-d8968ac5c992",
"author": "Michael Baldwin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3Toh-aQtkl5-OHAXIBEfBKnN9rpPdDZAUlpSbPTyp7xmEwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shekina and Kerry were great",
"date": "2023-01-06T20:19:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good to know, Michael! We're delighted that the service you received from Shekina and Kerry was so superior, and we thank you for sharing your 5-star rating and review with us! Please let us know if the team can be of any further assistance to you, as that is what we're here for. Thank you for choosing Storage Units Augusta, and have a wonderful day!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "08379326-e493-41e6-b918-38985ea277af",
"author": "Martha Jordon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImMh-sylOttsQbdAr2XcDKHLUXg-WELgwFQnYEKzNydH9aeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! Very accommodating. Most definitely would recommend.",
"date": "2023-01-01T00:04:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Martha. Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b283e662-c3c7-46a4-a25d-39439e3682eb",
"author": "Matt Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzFEg5956cwA7Yhp8K-PsIZr8LnjKtPE7D2JUN1Jdnxqh-yP9R=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very happy with our service, Kerry was kind and very informative. Would recommend to a friend.",
"date": "2022-12-26T20:14:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Matt! Your 5-star rating, review, and recommendation for Storage Units Augusta truly made our day! We're very pleased that Kerry has been so helpful, and has delivered such exceptional service. We'll pass your comments along for sure! Please take advantage of some of our great customer perks, such as free Amazon drop-off and pick-up services. They are super-convenient, so call us for details. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0293c568-198f-4f72-9ce0-8b2512eff49f",
"author": "Darren Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVln_PXyrVFxk7O-9CDCllPcxJC0OFHlWY8FGEPrQwNOe8yE_3ktg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Very informative on what size unit is needed. Best deals in town and you get to use the van for free. Definitely recommend using!!!",
"date": "2022-12-23T16:22:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Darren! Your 5-star rating, review, and recommendation for Storage Units Augusta truly made our day! We're very pleased that the team earned a perfect score for their superior customer service. That's terrific! We also hope you will take advantage of some of our great customer perks, such as our free Amazon drop-off and pick-up services. There's more where those came from, so call us for details. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "bc018578-378c-4a68-a533-6bfa4cb67001",
"author": "Jazmine Garnto",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqSnUxSsdaW2EHhvdXZlQuofPA_VfhUEq5MVm6lx0Hd6DsH7s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location & awesome staff",
"date": "2022-12-22T17:36:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jazmine! We appreciate your 5-star rating for Storage Units Augusta! We're very pleased that our service has been top-rate, and that our staff has been second to none! We also hope you are exploring some of our great customer extras, such as free Amazon drop-off and pick-up services. That's definitely a favorite! Thank you for choosing Storage Units, and have a great day.",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "21e4ff07-da55-4ce5-b5dc-bfe9eea280e0",
"author": "Gabriel Day",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWt-qyP7RMsYaO-w1-PxIY7rn8dEgw7-GvRzg4IG2ai7Ec_dKI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff is excellent. They all are very helpful, knowledgeable, and they care. These qualities are hard to find. I recommend Your Storage Units to all my friends and family.",
"date": "2022-12-17T21:36:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Gabriel. Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aa0d2964-713b-482b-ae8c-de48d8c4ed09",
"author": "Edward Griffith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrdIxK_mEGeGEKabqAqymvqxMmNihgXAEnqtU8gajCdc7HvJs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service!!! Clean, accessible and convenient.",
"date": "2022-12-17T20:24:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Edward. We are thrilled to learn that you had a positive experience with us!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "42c5f34b-5377-47ed-95ce-220d7a650772",
"author": "Jaylyn Dickerson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVviOjtBu2e1dHTVO0pVDZF2qCPA0iM7nHB8-XfQTup0WdO51U=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really enjoy having my items in storage there. The staff is friendly, the storage unit is cool and in a very safe place.",
"date": "2022-12-17T19:39:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jaylyn. Thank you so much for leaving us a stellar review!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "222df310-79f5-43d6-9734-0e4bcfa8847a",
"author": "Clara Rountree",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWG1tsrteDdVE6Rhr727rryUFSntuhM40Gg2BLKinKd-oOo5GfSoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and friendly service. Very reliable for last minute walk in and family like environment. Glad I listened to the Google reviews",
"date": "2022-12-17T19:01:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Clara. Your feedback is highly appreciated. Thank you for the review!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "91e7e8dd-06ac-4811-a6fa-97361bbf88b7",
"author": "Sarah Mohler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-pt2BU1tgZSWPwKJ70sh0OXMaCoT38GiF4oRwfSHMcw3-3Q8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Michael, Kerry, and Trish were so helpful and customer service was top notch. Definitely recommend this company for storage needs",
"date": "2022-12-17T16:24:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Sarah. We appreciate the kind words and are glad we could provide you with a positive experience!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ebd8c70-25e1-4878-8543-8f0e026070f6",
"author": "Deborah Wesley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU63DFE35MIdmixwDGfWU_c83i0YgVGnn2u0eH3cuK8E0VAHEA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-12-12T21:21:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Deborah Wesley! We really appreciate your feedback. If you have any questions or need assistance in the future, feel free to reach out to us. Have a wonderful day!",
"replyDate": "2026-04-01T13:19:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9f0df4b-5116-48f8-86cf-a9a3edf2a3d5",
"author": "Trish Keyes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5ybrosI7UzhHDe3ZaAkO5BToI1DQtIeNzif3i3bHvDGtqdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kerry and Michael were so helpful getting me into my unit!",
"date": "2022-12-11T20:14:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Trish! We appreciate you taking the time to share your awesome 5-star rating with us. We are delighted the service you received from the team at Storage Units Augusta was so terrific, and that Kerry and Michael earned your perfect score. We hope you will also take a moment to check out our customer perks, including our free Amazon drop-off and pick-up services. We think you'll be impressed with the full list of extras we offer. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:19:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5f368402-fe4b-42e4-9dfd-b3478bece3c3",
"author": "Andre Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnFXsRFfkq6HsoxOKjF85Hr6tMOBAyUoi8dthIZbPtJwq_4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facilityIs the cleanest And best manage facility I have ever been in Their prices Are great And management Will go the extra mile To take care of youI i dealt with kerry And she was Great to work with and She was Professional and knowledgeable I would recommend this facility to anybody",
"date": "2022-12-10T20:49:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Andre! We are thrilled to hear that you had such a positive experience with us. We take pride in keeping our facility clean and well-managed, and it's wonderful to know that you found our prices great and our management helpful. We will be sure to pass along your compliments to Kerry - she will be delighted to hear that she was able to provide you with excellent service. Thank you for recommending us, and please don't hesitate to reach out if you need anything else in the future. We are always here to help!",
"replyDate": "2026-04-01T13:19:10.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3f91ac7c-3823-4c56-98e0-97b7e03ebb17",
"author": "Trenton Lindsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXyYmgj4Z7348MGq4mdD7KuF2_HEIQHBLp4Qwa5DymBsqNPh8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service, and great prices. Seems very secure and clean.",
"date": "2022-12-10T17:16:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Trenton, for your 5-star rating and review for Storage Units Augusta! We're very pleased that our team has been so helpful, and that they have delivered such quality customer service. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. As you can see, we think beyond just storage to keep our customers happy! Thank you for choosing Storage Units, and have a great day.",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c4b59773-3f2e-4912-a331-e10231eff580",
"author": "Christopher Bruce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6KhrBqFgZ6Tovww0HQlgyjmLEAqxD-snqIha1FBAv9_I3ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love it very nice and clean. The workers are helpful and very nice!",
"date": "2022-12-06T20:11:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Christopher, for the terrific 5-star rating and review for Storage Units Augusta. We're so pleased that you are satisfied with our facility and our services, and we hope you are also enjoying some of our free customer perks, such as Amazon drop-off and pick-up services, at our location. Call us for details! Thanks again for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ea88b8f9-9bf4-4c21-9567-89c7007aa5c1",
"author": "Katie Partain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLo638aO3gZjpwsAHAMAJ7fRsLWcnGYvMX-fTpglWHVDubBQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-30T22:52:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Katie; thank you for this outstanding rating! We're so happy to learn that your time in our community has been excellent. Resident satisfaction is our top priority, and it's great to see we're meeting your standards. Thanks again for rating our community, Katie.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f2c4d290-2c93-43e2-b69f-829021ac91c2",
"author": "Quenya McMillan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJznwApcwjlD29R9bf1MrbGt98A3wyoSrZguuV12gG6MijqJw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff here are awesome!! The customer service was on par!! I received a great move-in special and was on my way within minutes.",
"date": "2022-11-29T21:49:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the fabulous review and 5-star rating for Storage Units Augusta, Quenya! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that we provided you with such great service, and that the \"move-in\" process went so smoothly. We have lots to offer our customers, including our free Amazon pick-up and drop-off services, so please call us for more information! Once again, thank you for choosing Storage Units Augusta!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e8ca04a2-c5ac-43c0-8088-84668ffa5b74",
"author": "Jayla Alexandria",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiGgwwEMGwP0KaV7H635cRKrXVjIHMLsl4QrT50uHZJggC8Mju=s64-c-rp-mo-br100",
"rating": 5,
"text": "They had the best customer service!",
"date": "2022-11-29T21:45:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jayla! We at Storage Units Augusta truly appreciate the terrific 5-star rating and review you gave us. We're so pleased that our staff could provide you with the perfect storage solution. We also hope you are exploring our free customer extras, such as our money-saving referral program, and Amazon drop-off and pick-up services, at our location. Call us for details! Thanks again for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c6fd34e-255d-41f8-a648-1e6fc7805fe5",
"author": "Lyric Best",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-sWGsH4j3SROIBeaX8k5X8pZQLdAFikyu9qIvFs5E_q9E2KZsHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best prices and Great Customer Service!!!",
"date": "2022-11-29T21:44:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Lyric, for the terrific 5-star rating and review for Storage Units Augusta. We're so pleased that you are satisfied with our facility, our prices, and our services, and we hope you are also taking advantage of our free customer perks, such as Amazon drop-off and pick-up services, at our location. Call us for details! Thanks again for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5a1b9e48-1646-4591-a6c0-9cb3a4cd5439",
"author": "Maid in America",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFR1C8VZNcPVgDSU5X5XubUgVCeVBIvX4r6tVa-5UptFHIkwo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and accommodating. Highly recommend\nDanielle Heffernan",
"date": "2022-11-23T00:50:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to share your awesome 5-star rating and review with us. We are delighted the service you received from Danielle and the team at Storage Units Augusta was so terrific, and that we earned your perfect score! We hope you will also take a moment to explore some of our customer perks, including our free Amazon drop-off and pick-up services. Call us for details! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "32523498-0edc-4648-9104-81c53cfebd64",
"author": "Jad Mine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKElwhMwBRJ1Q30ISY51ATzZyJdZNDR08oQKqgAgiA559-YuQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Hello. I went to go get a storage unit and the king lady was very pleasant and helped me pick the right size that I would need. She didn’t force me into anything and explained to me what size what be best. I highly recommend this storage facility",
"date": "2022-11-21T08:37:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're here to help, Jad, and we're delighted that our team assisted you in finding the perfect storage unit for your needs! We appreciate your terrific recommendation, and please let us know if we can be of any further help in the future. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b21e45a-2b07-4af8-98b0-81debea0798c",
"author": "Amisha McMillan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOIf7NcB_07Ryh6aNo4SbiBfTtJfk9MlCe0kKCmTHQkj3U1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service!!",
"date": "2022-11-18T22:05:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amisha, Thank you for the terrific review and 5-star rating for Storage Units Augusta! We appreciate you taking the time to let us know that our customer service is second-to-none, and earned your wonderful 5-star rating! We hope you are also taking advantage of our customer perks, including our free Amazon pick-up and drop-off services. Please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Storage Units Augusta!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "373a400b-33db-4abf-89dd-47a2f51ce803",
"author": "Anthony Newsome",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjtABePZ0lTNHTOulrsgeLtGgbmtkWsxZAtcuUgXkQucxi_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renting space to store my mother-in-law's things while she is in hospice. So happy with the service and care of the team here",
"date": "2022-11-17T20:31:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review and 5-star rating for Storage Units Augusta, Anthony! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that we have provided you with such great service, especially during these challenging times for your family. Please let us know if we can be of any additional assistance to you, as that is what we're here for. Best wishes from the team at Storage Units.",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9fa42ef3-2a48-4428-b9c7-5b76a4ad6679",
"author": "Teresa Bright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHq0kMwFs-zI3Aq2cqKRVO1GkdGGPmeAalKtHr11AUUFnylA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The team was extremely professional and worked with me to find a great space to meet my needs. The pricing was competitive and the facility is very clean, well maintained and secure. Highly recommend.",
"date": "2022-11-16T16:34:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Teresa, for taking the time to leave Storage Units Augusta your 5-star rating and review! We're very pleased that our facility met with your criteria regarding pricing and security, and we thank you for your tremendous recommendation. We hope you're also exploring some of our customer perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Call us for more details! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "0ad129f8-c6b9-42d0-b755-854a6fa81acd",
"author": "Sydney G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlzB4ALwQr0PNdaQyFWUOq1TBk1Jp8_eUR216cvaYJcQVcROoi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michael, Trish, and Carrie were absolutely phenomenal. Each person within that office has a fantastic attitude. Truly makes you feel welcomed and as though this is the right place to comfortably store your belongings. If I could give them more stars, I would without hesitation.",
"date": "2022-11-10T23:09:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Sydney! Thank you for taking the time to leave us your awesome 5-star rating and review. We're delighted that Michael, Trish, and Carrie provided such fantastic service, and that our facility met your current storage needs. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Check them out! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d3f9466b-97c4-488b-a786-f0df27d83145",
"author": "Zachary Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJ9Sndfp410sENINtI5k1SuuxjHGGSrfDfYflA38hiFYdwfA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I could not have asked for a better experience. The two employees I spoke with, Michael and Trish, were phenomenal! Everything was professional, the units were clean, the price is unbeatable, and it was a smooth transaction! I recommend with the highest commendation I can give!",
"date": "2022-11-10T20:12:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Zachary! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with the quality, cleanliness, and prices at our facility, and that our team members were so thorough and attentive to your needs! We hope you're also enjoying some of our customer perks, including a referral program that could save you money, and free Amazon drop-off and pick-up services. Call us fore details on all our wonderful extras. Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d514d670-95fd-4a21-a0ba-53b6a170e99d",
"author": "KENDRA WIEDEMAN",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKye65Bho9NO0JcaRdj9HgClQ77XV8mRwzz_AKmi9rcNQr-GA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was assisted by Trish and she was amazing! The process was quick and straight forward. We went on an adventure when i needed to see the units to find the perfect one and she was so accomodating. With our powers combined, we found the perfect storage unit for the familys stuff!",
"date": "2022-11-08T21:29:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kendra! We appreciate your 5-star rating and review for Storage Units Augusta! We're very pleased that Trish was so helpful, and that together you came upon the perfect solution for your storage needs. We hope you are also taking advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. They're the best! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14280d18-ceae-4898-9fc4-38654e54b853",
"author": "Kevin S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaaaLZOmJiO1jre385UI_rGAtinqUZNZvzN_kszt-VJX4k0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Called on the phone and spoke with Trish. She was very helpful explaining the services and prices and her customer service was top notch.",
"date": "2022-11-08T18:36:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Storage Units Augusta! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that Trish provided you with such great service, and that she was able to tell you all about our facility. Hopefully she also told you about our customer perks, including free Amazon pick-up and drop-off services, and a money-saving referral program. Call us for details! Once again, thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4c0858e8-d2a0-4f67-9356-2bd5d20a12bb",
"author": "Janae Ruffin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpetidZXezFrZz719KbKoPlxs6ed7fmcHXPUj1dRGoIrMHZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was nice and helpful. The price was reasonable and clean.",
"date": "2022-11-04T18:06:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's great to hear, Janae! We're always pleased to know that our customer service delivery was well-received, and we're thrilled that you found our facility to be so clean and reasonably priced. That's awesome news! Have you checked our our free Amazon drop-off and pick-up services yet? Call us for more details on this and all our other customer extras now available. Thank you for choosing Storage Units Augusta and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3a7b92e8-d1b0-4d0b-ab71-07e346366e7b",
"author": "Maria Cornforth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcIGuYcYKF4WcmiW81i8pLPxGHRVV8qgSYyiLE1riccaNf8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Micheal at Storage Units Augusta is very helpful and easy to deal with. We’ve had both of our units here for over a year and everyone is always so kind. We would definitely recommend this facility.",
"date": "2022-11-04T16:49:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Maria, for the generous review and 5-star rating for Storage Units Augusta! We're pleased that you found both our staff and our services to be so exceptional over the past year, and we are delighted that Michael was able to provide you with the assistance you needed. He is a great asset to our team, and we'll be sure to tell him about your feedback. We hope to see you soon, and we thank you for choosing Storage Units!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bd5656e4-59a6-48ac-8524-efea3724e006",
"author": "Meiki Meiki",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZMH1pzAqnJwD5a-Bg8zsMAkKkgWvycbd2xYYV9Jmlam65Ipo-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Your Storage Units Augusta is the best storage facility in the area. They have all sizes of storage to meet all of your needs. I always receive exceptional customer service and I feel secure whenever I have to go in and out of my storage unit.",
"date": "2022-11-02T19:36:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Meiki, We can't thank you enough for the awesome feedback for Storage Units Augusta. Being called the \"best\" facility in the area really meant a lot to the team, and we appreciate you taking the time to share your fantastic comments and 5-star rating. We hope you are also exploring some of our customer extras, such as our money-saving referral program. Call us for details! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "cc66f7ec-65cc-465a-8410-5518088a05e3",
"author": "Alexis Michele",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOvV8HLarNlTYSC67SPxqbZhM3ld9Qf8QFU5HzjFd5zWsEuV7bwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Secured & Indoors, the top 2 most important things I wanted in a storage unit and Your Storage Units has provided just that!",
"date": "2022-11-01T00:16:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We agree, Alexis! Secured and Indoors are two fantastic words when it comes to a storage facility! Thank you for your review and 5-star rating for Storage Units Augusta, and please know how delighted we are that we met the criteria you were looking for! Don't forget to also check out some of our customer extras, including free Amazon drop-off and pick-up services at our location. Call our staff for more details about this as well as our other perks! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "ae6951f9-caad-4957-bc28-6f945183b83c",
"author": "Candice Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKard-cg78MgBgIbI1SBjSit695D_8ZsYKla2ShVIBwoQp9Zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Office person was Extremely helpful and knowledgeable. Units clean and reasonable.",
"date": "2022-10-26T18:18:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Candice, We at Your Storage Units Jacksonville appreciate your 5-star rating and review! We're very happy that our office team delivered such quality service, and that you found our facility clean and appealing! We also hope you will ask the staff about some of our great renter \"extras,\" such as free Amazon drop-off and pick-up services. Definitely a favorite among our customers! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:19:12.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "516aa6cc-f280-409b-aa55-a60bf7d78077",
"author": "Jonathan Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCvqYF8pZ2rmr_FGEhTfA2t9FOgCNZMazSSPOiycOVwOFeKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kerry was an absolute delight to talk to, she got me set up with a unit. She was friendly, and had a great personality. Definitely recommend for anyone looking for storage.",
"date": "2022-10-26T17:08:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jonathan! We were delighted to see your 5-star rating and review for Storage Units Augusta! We're pleased that Kerry was so helpful to you, and that her fantastic service earned us your generous recommendation. She's a great asset to the team, for sure! We also hope you are exploring some of our great customer extras, such as free Amazon drop-off and pick-up services. That's definitely a customer favorite. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "adbf03ba-5e30-4703-b45f-d70a7760be55",
"author": "Bohdie Surette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxf0D2MR1YVzrdeKNGa-zCjTYhv7kp95p8bdfsi0P-CkYDQd72=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-26T00:22:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Bohdie! We're so happy that we merited a 5-star rating, and we hope you will soon start taking advantage of some of our other customer perks, such as free Amazon pick-up and drop-off services at our location. We know you'll love it! Thank you for your support, and for choosing Storage Units Augusta!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b493ec21-57b6-4ca5-9004-5eb080014c8f",
"author": "Matthew",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0aY30gPG5a2Ajnegx1l8THglq7-jcAoEQAotovnDqmCoK4A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Have been to this location looking for storage but we had to put it on hold for a while. Overall, the lady working there that we met was super awesome and when we need a unit, we'll definitely get one here. Only downside is that you'll have to do a u-turn if not coming from south of the entrance.",
"date": "2022-10-26T00:16:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yay! That's great to know, Matthew. We will look forward to welcoming you to Storage Units Augusta in the near future. In the meantime, we're so happy that our customer service earned a 5-star rating, and we thank you for your support. Best wishes from the team at Storage Units Augusta, and see you soon!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d9780a40-8a32-4ba4-b67c-276c190a299e",
"author": "David Freeman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXBiZECiGHof-87rKt0dOtK44xRimbOW3xn9bmfgBbxrNjjoIT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Merry was awesome. Very helpful",
"date": "2022-10-26T00:14:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Merry is always awesome, David! We're delighted that she served up a big helping of her top-notch customer support, and that you were pleased with her performance. We hope you will consider exploring some of our fantastic customer perks, including a money-saving referral program and free Amazon pick-up and drop-off services. You'll love them! Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "de6357a8-c4ba-4ecb-8225-e812a12b469b",
"author": "Tyler Garrett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxt_B2EZMliNDVEq3Q8lQ2ML4oxsqC5FQ11Ysads2tkCKUOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My wife and I needed a storage unit and were helped by Kerry, who is friendly and awesome, and we were able to lock in a unit same day for a great price. The facility is in a good location, very safe and clean.",
"date": "2022-10-21T21:18:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yay! That's great to know, Tyler. We're so happy that we merited a 5-star rating, and that Kerry delivered such awesome customer service. We hope you and your wife will soon start taking advantage of some of our other perks, such as free Amazon pick-up and drop-off services at our location, and a money-saving referral program that is sure to save you money. Thank you for your support, and for choosing Storage Units Augusta!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "8b642d1b-8446-44b1-803f-cceaa26c4dad",
"author": "Atlas McBride",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzM_fXmJOVrszje3m-fVDRz0dPxLxETVyFxXmUKup2qchdFJxy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and reliable staff. Also the manager (can’t remember his name) but he was extremely personable.",
"date": "2022-10-17T17:03:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Atlas, for the terrific review and 5-star rating for Storage Units Augusta! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that our team provided you with such great service, and that the process went so smoothly. Don't forget that we have lots to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these super-convenient extras! Once again, thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a3a343ec-3aac-4b5b-89b0-2b65d3765692",
"author": "Hayden Hebert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxY8EyRsKys9nB9Er905Z6ZpsKyWjPyEfUdZbid43K80h1GpM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great company!",
"date": "2022-10-17T16:59:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Hayden! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our quality of service, and we hope you're also exploring some of our fantastic perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Be sure to check those, and our other benefits, out. Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a6541ac7-6937-4252-9b26-d46b48994e6e",
"author": "Savannah River Junk Removal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWd3Tjr9sU26pcSLO7oZkNlMZfBZbiHqAmapuQFf3YHsDTX_Vk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful experience getting a storage unit here. Staff was friendly and timely. Will definitely use again.",
"date": "2022-10-17T14:15:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's great! We're so happy that our service earned a 5-star rating while you stored your items, and that you're now a loyal Storage Units customer. Thank you for your support, and for choosing Storage Units Augusta!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "604e0d1a-83ab-45de-9389-9e79f5c3d07f",
"author": "Matthew Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0zeswdqcHa5-mUiE81ys3tF5-lIvpR0ZC7u5T4k0Gw7Da3Kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice clean facility, Kerry And Michael were very nice and knew what they were talking about, they answered every question I had. I ended up not needing storage because we just closed on a house, but if I ever end up needing storage I’ll definitely be coming here!",
"date": "2022-10-13T22:38:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Matthew! We appreciate your 5-star rating and review for Storage Units Augusta. We're very pleased that Kerry and Michael were so helpful, and delivered such quality service. While you may not need us right now, please think of us should the occasion arise when you need some storage space in the future. We'll be more than happy to assist you. Thanks again for your awesome feedback, and best luck in your new home!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6b707d0e-600e-4575-8a3c-173cb828919b",
"author": "Mark Christian",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKj1b-p5FbMoFwsPQlQQ0xlntAgjz4XgonpZedemrMc-YkmeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ver helpful, professional and modern. Good value as well.",
"date": "2022-10-10T21:46:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Mark! Sounds like everything went smoothly when you came to explore our facility. We're so happy that we earned a 5-star rating, and we hope you will start taking advantage of some of our other customer perks, such as free Amazon pick-up and drop-off services at our location. Thank you for your support, and for choosing Storage Units Augusta!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2bdd5187-f9f1-4012-8725-72c4d8bf137d",
"author": "Tristan Miller (Clint)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0wgLqiMF4QUu9SAF1MB37yjC8hkrPTclY8Dnik7UeHUmggaX8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-10-06T22:33:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Clint! We appreciate your 5-star rating for Storage Units Augusta! Thank you for taking the time to share it. We also hope you will start taking advantage of our great customer extras, such as free Amazon drop-off and pick-up services at our location. As you can see, we aim to please! Thank you for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "90920881-a817-4db8-894f-55ff3443414e",
"author": "Sherry Ficeto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaOwPI6qUoX23KUTVRUeP5s3nvOWmiegfFMESoik5HX0mKBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The units and area are well maintained, and the staff is friendly and helpful. I love the fact that the office is open on weekends since I work during the week.",
"date": "2022-10-06T14:44:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Storage Units Augusta, Sherry! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that our staff has provided you with such great service. We have lots to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Storage Units Augusta!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cb32303d-4a56-419c-b217-2dfb56377d96",
"author": "Ricky Barthelemy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfV8uhy9Bo5TWWMxKXPuCD9ctLMh2jWv1o7rwsHM7chxsAk8De=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and helpful staff, big carts to move move your items and big elevators",
"date": "2022-10-05T15:16:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ricky! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our quality of service, and that you've found our Storage Units Augusta facility so accommodating. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Be sure to check those, and other benefits, out. Thanks again for choosing Storage Units Augusta!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b7b6138f-6b3c-4ea6-a612-be0ecdaae642",
"author": "Freddie Germany Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvVKCFGrABnM1lv3aBJgHarK6DvNKKfU6vU1XVm_FyIS0wjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best Price in the area with friendly service. Micheal helped me with a unit and he provided a van to help with moving. All for a unbelievable price in comparison to other locations. I highly recommend this storage unit.",
"date": "2022-10-03T22:11:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Freddie! We appreciate your 5-star rating and review for Storage Units Augusta! We're very pleased that our service has been top-rate, our prices are reasonable, and that Michael has been so helpful to you since your arrival. Thank you for the fantastic feedback and recommendation. We also hope you are exploring some of our great customer extras, such as free Amazon drop-off and pick-up services. That's definitely a customer favorite. Thanks again for choosing Storage Units Augusta, and have a great day!",
"replyDate": "2023-10-01T13:20:45.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cbb5d9fe-a383-4b01-830e-ffd4abf07e57",
"author": "Tonya Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMpSQzaFWukWXdLems_jZPiliD0JX6XzDsr_BWOK35ccAWSe5J=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service I came in with one size and the young lady ended up showing me another one that was exactly what I needed she was very sweet and respectful and kept a beautiful smile on face the whole time made us feel really welcomed exceptional service❤️❤️❤️❤️❤️",
"date": "2022-09-17T13:47:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yay! That's great to know, Tonya. We at delighted that everything went super-smoothly when you arrived at our facility. We're so happy that we merited a 5-star rating, and we hope you will think about taking advantage of some of our other perks, such as free Amazon pick-up and drop-off services at our location. Thank you for your support, and for choosing Storage Units Augusta!",
"replyDate": "2022-10-01T13:20:45.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3c77791b-8322-4208-a451-ef57ac85aa54",
"author": "Amy Harmon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQiU3waNg4kyGD9hFp1amfgXRIJgUPWmXzUVcjRnCxtdNs6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to sign up and very clean!",
"date": "2022-08-31T12:22:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving our business a review, Amy! We're happy to hear that it was easy for you to sign up, and we appreciate your comments about the cleanliness of our facility! Please don't hesitate to give us a call or contact us online if you have any questions or need help from our team. We look forward to serving you again soon! Thank you for choosing Your Storage Units Augusta and have a great day!",
"replyDate": "2022-10-01T13:20:45.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9d270501-53c6-42af-953c-79bdc0a60cb6",
"author": "Natalie Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrP1gBkkPBDmdtZrr6G8dA05_FmWE2K0lzao7n4Zcqy8aNBmZ0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My family rented two moving dollies from Your Storage Units last week. Incredibly friendly and helpful employees. The place was very clean and neatly organized. Highly recommend!",
"date": "2022-08-22T13:14:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your review and 5-star rating, Natalie! It was our pleasure to provide you and your family with friendly, helpful customer service. We're so thrilled to hear that you would highly recommend our business, and we look forward to serving you again soon! Thank you for choosing Your Storage Units Augusta and have a great day!",
"replyDate": "2022-10-01T13:20:45.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "24a00df2-547b-470d-80b7-90731c1f424d",
"author": "Mitchell Amerson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeHHRYEa_3hvHEjD-Ji3AdZ0r0mRGzdv5X3gLhMUgkvPOthg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2022-08-08T10:09:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a 5-star rating, Mitchell! We’re delighted to see how much you enjoyed your experience using Storage Units. If you’d like to share any comments with us, or if there’s anything else we can assist you with, please don’t hesitate to let our team know how we can help! We hope to serve you again soon, Mitchell. Thank you for choosing Storage Units and have a great day.",
"replyDate": "2022-10-01T13:20:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c3121698-adf1-4d4f-a93a-f9a37ae3484b",
"author": "Worshipper Of No Idols",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjk1jCCPpNJEI6fk3V9rQ2tsA5iRop867MzQP-O-2-5La2hFaJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have had an account for over a year with no issues! Easy, and very reasonable access hours. Professional staff, good business",
"date": "2022-07-16T13:02:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking a moment to leave us a review and rating! We appreciate your comments about the professionalism of our staff members. It's our pleasure to have you as a customer and provide you with 5-star service! We look forward to your next visit. Thank you for choosing Your Storage Units Augusta and have a great day!",
"replyDate": "2022-10-01T13:20:45.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "9cac401b-8371-46a7-a0ed-38916514302a",
"author": "Bruce Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgobv2dCm-BHe9NeLCBHXUjmEwu-mgugClkzgBYQWgEVbR0U8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-15T14:56:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your 5-star rating, Bruce! It's great to see that you were so satisfied with your experience using our business. If there's anything else we can help you with, please don't hesitate to contact our team for assistance. We look forward to serving you again soon! Thank you for choosing Your Storage Units Augusta, Bruce, and have a great day!",
"replyDate": "2022-10-01T13:20:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d953655e-ffd5-4c79-b243-b41f97d9b193",
"author": "Raymond Richard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBAyzfMu49Fq0_YNLmPZyzrpl6-YvSkz7SdqGBCkiUc2W9En8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service! Kerry was very helpful!",
"date": "2022-07-09T20:12:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a comment, Raymond! It's great to hear that you had a 5-star experience at Your Storage Units Augusta. It was our pleasure to provide you with excellent customer service. Please don't hesitate to contact us if there's anything else we can assist you with! On behalf of Kerry and the rest of our team, thank you for choosing Your Storage Units Augusta and have a great day, Raymond!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "768b31ac-971f-434a-9143-fcb6b3333e2a",
"author": "Nancy Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0mlBrmmfmUqJRarxO8i5xDgBsI9OZqpevRZKHS28pLtJ-6s-f=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Climate- controlled, clean, good lighting, secure",
"date": "2022-06-21T19:31:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Nancy, for rating and reviewing Your Storage Units Augusta! We're happy to hear that you've enjoyed our secure, well-lit self storage facility and temperature-controlled units. If you have any questions, or if there's anything else we can help you with, please contact us and we'll be glad to assist you. We look forward to your next visit! Thank you for choosing Your Storage Units Augusta and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "3a1e1828-d92f-48e2-bc43-19eb6c6aa235",
"author": "R",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0Cf6V8q8_ZfqA9Q_y2nD3SK1U_crVnjP1UpMCUuc5XZJqew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thanks to Christian for the info on the units & to Kerry for the quick & easy setup to get into my unit…",
"date": "2022-06-18T23:04:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking a moment to rate and review our business, Ray! It was our pleasure to provide you with 5-star customer service and help make your setup process easy. If you have any questions, or if there's anything else that we can assist you with, please let us know and we'll be happy to help! On behalf of Christian, Kerry, and the rest of our team, thank you for choosing Storage Units and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16c34a99-6416-4ad0-85fc-69da2d8f44f1",
"author": "Scott Rushton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2pHSAh-WiLdSkn_8rSnMUHti1be5Vr7tnBfqykcLxbk3NuaAb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean newer units. We are renting a smaller unit for office storage and it is perfect.",
"date": "2022-06-14T10:01:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving a review of our business, Scott! It was our pleasure to help you find the perfect size storage unit for all your office needs. Please don't hesitate to contact our team if there's anything else we can assist you with! We hope to serve you again soon. Thank you for choosing Storage Units, Scott, and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c2024435-eb9c-4d88-a6ae-a5d10486f67a",
"author": "Levan jacobs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJc0OFMfXBHqoGdWg3l56U4pVtxEZ6xGonkEk2RRenKb3SCXuM=s64-c-rp-mo-br100",
"rating": 5,
"text": "The place is some clean and nice to be in and customer service is some better now. Christian help me all the time who work the front office.",
"date": "2022-05-16T19:45:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your rating and review of Storage Units, Levan! It was our pleasure to provide you with 5-star customer service. If there's anything else that we can assist you with, please don't hesitate to contact us any time! We hope we'll have another opportunity to serve you again soon, Levan. On behalf of Christian and the rest of our team members, thank you for choosing Storage Units and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b49164f3-37c3-49bb-a4d5-845d645fcda5",
"author": "Akilah Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNETWThN6emEBsm2JoP4ZIC-ujdZugLWjRDN6TxAb8gAZh4BcW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shout-out to Christian for his amazing professionalism and communication skills. If you are looking for a clean storage unit with great customer service this is the place to go! Thanks again Christian!",
"date": "2022-04-29T21:54:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your 5-star rating and review, Akilah! We're pleased to hear that you received excellent customer service from Christian. It was our pleasure to help you find the perfect storage unit for your needs! Please don't hesitate to let us know if there's anything else we can help you with, Akilah. We look forward to your next visit! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a3ff8902-0128-4a98-9d3e-9d2ee3828c3d",
"author": "Rick Acree",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZSnQj7UR5b8cWuVxxrtSGr6wnI_4eLptKqgdr2GrhlzPhJ4gM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Christian was the consumate professional. Customer service was excellent.",
"date": "2022-04-29T13:07:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Rick! We are thrilled to hear that you had a great experience with Christian and that our customer service met your expectations. If you ever need assistance in the future, don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-04-01T13:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9821d34b-7cee-4993-9c93-d1725c560926",
"author": "F S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRlQOEFlgrbOaG1_3DT2O98OUAowkzE0XTIcOqMjCP2e9SyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I sincerely appreciate the outstanding service, responsiveness and professionalism provided to me by Christian (Facility Manager). In today’s environment it is a pleasure to encounter a true sense of customer service. The facility is very secure and clean. I would recommend to anyone looking for a storage facility.",
"date": "2022-04-04T18:50:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for reviewing and recommending Storage Units, Frank! We're delighted to hear that you enjoyed your experience using our business. It was our pleasure to provide you with outstanding customer service. We look forward to your next visit and hope to serve you again soon, Frank! On behalf of Christian and the rest of our team, thank you for choosing Storage Units and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ee2093b3-d62b-4a11-9a6f-f168128834e5",
"author": "L B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJS4CSclACe8GLg3CQR1zS_E1vDd5gXyrMvA2vMIn4O9rPXuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renting a unit was a very quick and easy process. The employee who helped me was very polite, professional and, easily answered all of my questions. The units are very clean, the hallways are well lit, with security cameras everywhere. I feel very safe even going even after hours.",
"date": "2022-03-23T18:30:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi LB, thanks for your 5-star rating and review! We're happy to hear that you feel safe using our facility and received polite service from our staff. It was our pleasure to help you rent a unit quickly and easily! Please don't hesitate to contact us if there's anything else we can help you with, LB. We hope to serve you again soon! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "75397652-4f61-434e-ad89-92bd70226efe",
"author": "Sheenia Hines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZPdhespgY19QW2PPO1Pyf6kOx8HcJ521roxilhqrIFRlCoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "GeezEJ's post says it all.. Christian, the store manager was absolutely \"the balm\" with us.He went above and beyond to accommodate the emergency storage needs we had last week.. highly recommend Your storage Unit...Very clean also...Thanks Christian.. U'Niq and G4G (Gangsters for God)...",
"date": "2022-03-18T21:27:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing and rating our business 5 stars, Sheenia! We're delighted to hear that you would highly recommend Storage Units. It was our pleasure to help meet all of your storage needs! We hope we'll have another opportunity to serve you again soon. On behalf of Christian and the rest of our team members, thank you for choosing Storage Units and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cded1910-7acd-4aec-9421-a5e710265122",
"author": "Rachel Anne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_BRInl2rcF0iecoh0o6PWVBd_3lO4IDeUaS2s3at4FfwMyOU5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We needed something fast and air conditioned, and the Storage Unit staff did not mess around! They made us feel very safe and secure, and we are so grateful for their easy and quick sign up process. This is by far the best storage unit building we have ever been to! Thank you staff for all your help! Also, the first month free was a plus!",
"date": "2022-03-01T15:41:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rachel, thank you for rating and reviewing Storage Units! We're absolutely delighted to hear that our facility is the best storage unit building you have ever been to. It was our pleasure to provide you with helpful service and secure storage for your items! We hope we'll have another opportunity to serve you again soon. Thank you for choosing Storage Units and have a great day, Rachel!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5c586e34-c8a0-48f0-984c-da86ddceded0",
"author": "GeezEJ",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbusoQIKoKZGqXpCewZ0UV9mYzI5B1LVd7icCFvp-iXYdjnq1B=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I absolutely love this storage facility! The manager Christian is awesome and goes above and beyond to help his customers. I was very pleased with his customer service, candor, & professionalism. The facility is very clean and pristine and the prices are reasonable with multiple deals to offer. Highly recommend 👏🏾✨",
"date": "2022-02-28T19:22:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating and review, GeezEJ! It's wonderful to hear that you would highly recommend our business and absolutely love using our storage facility. Your kind comments about Christian's professionalism and great customer service are sincerely appreciated! To learn how you can enjoy even better savings on your next visit, ask about participating in our customer referral program! We hope we'll have another opportunity to serve you again soon, GeezEJ. Thank you for choosing Storage Units and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5672900f-747d-49ad-af5a-7f53b4945e8c",
"author": "VaFlaGirl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlzEURoihGc_699uul4kDEKSMvdI58ZVODqspueVHK_7R4mnPWfQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-02-23T04:01:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking a moment to rate our business, VaFlaGirl! We're pleased to see that you enjoyed your experience using Storage Units. If you have any comments or questions for our team, or if there's anything else we can help you with, please don't hesitate to contact us any time. We hope we'll have an opportunity to serve you again in the future! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d602d13a-3644-493e-8000-398e98f60359",
"author": "Monae' Heath",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJo4aOVBmFe1JxHgC84eWfzarY_g1TPZ-lZDBSSaI7cCj580g=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facility and staff are amazing. Very nice and they listen. Pricing and specials are amazing. Can we get 24 hour access? Lol. Other than that, a great indoor storage facility.",
"date": "2022-02-22T14:24:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your 5-star rating and review, Monae'! We appreciate your kind comments about our amazing staff members and great pricing. For even better savings in the future, ask about participating in our customer referral program! If you have any questions or concerns about hours and access, please contact our team and we'll be happy to assist you. We hope we'll have an opportunity to serve you again soon! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "cc180976-d1dc-4a90-9900-01fb29a69781",
"author": "Sherry Ficeto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIGyEIXHjh1ZY4ABmEt83GKDG1MB9vdZ0r8oWVnejTeDUVFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Units are clean and the employees are helpful and very pleasant to deal with",
"date": "2022-02-22T02:01:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sherry, thanks for leaving us a review! We're happy to hear that you received helpful, pleasant customer service from our team members during your visit to Storage Units. It was our pleasure to help meet your storage needs! Please don't hesitate to contact us if there's anything else we can help you with, Sherry. We hope to serve you again soon! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "de7ec640-57ba-4423-8240-8074e6b68f43",
"author": "Matthew Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlJCjejyysY-PNHDinSZ-TiSmSnSqx0CwuejB_yd32xvUBaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a very easy time getting settled into my unit. Staff was very friendly with getting me set up. Property and units are very clean",
"date": "2022-02-22T00:51:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking a moment to leave us a comment about your experience, Matthew! We're happy to hear that you had a very easy time getting settled into your unit. It was our pleasure to provide you with friendly customer service! Please let us know if you have any questions or if there's anything else we can assist you with, Matthew. We hope we'll have another opportunity to serve you again soon! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6de1a9d2-7ced-43c7-9971-766e2c133496",
"author": "Garrison B.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKQQY5wclC77yg-rqcRUMcAx8j65aXY0L5rno3F74h3p7siw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Your Storage Units Augusta is a great place to store your items. The staff is very friendly, and the facility is always clean. 10/10 recommend.",
"date": "2022-02-21T23:44:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking a moment to leave us a rating and review, Garrison! We're delighted to hear that you would recommend Storage Units. It's always our pleasure to provide you with friendly service and a clean facility for all of your storage needs in the Augusta area! We hope we'll have an opportunity to serve you again soon, Garrison. Thank you for choosing Storage Units and have a great day!",
"replyDate": "2022-10-01T13:21:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
}
]
}