{ "summary": { "average": 5, "total": 148, "distribution": { "1": 0, "2": 0, "3": 1, "4": 0, "5": 147 } }, "reviews": [ { "id": "acba1e68-388e-455e-bb10-4b7eb206e96b", "author": "Justin Schroetlin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgyN71BrUH0QzSLmOrxt-hfhGdEq2tUoJ7yrGqaVScv3ml8g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-07-02T03:33:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Justin. We must have done something right to get such a good rating from you. We really appreciate you taking the time!", "replyDate": "2026-07-02T20:47:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "d2e6fc56-ffed-4558-a983-9105221a3158", "author": "Ribbuku H", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoJZFwEuGsf4AJYNX_Ujz0hLHokyr0iqf7bnaEdLSXGk2TyogS=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Sam was very helpful and friendly. I received access quickly and was moving in within minutes! Would highly recommend.", "date": "2026-06-27T15:57:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful review! We're thrilled Sam was helpful and that you were able to move in within minutes. We appreciate the recommendation and are here if you need anything in the future.", "replyDate": "2026-07-01T20:47:24.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "0bc99f4e-785f-4719-87f7-71278c29ccad", "author": "Jeana Cotney", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeTlEWmd3dCucrzn2aGFVFUse79yu2F2rL8BNk6aEfMqioQ4Ds=s64-c-rp-mo-br100", "rating": 5, "text": "Fast friendly customer service. Unit is clean area is well gated and maintained. All in all hassel free!!", "date": "2026-06-25T18:11:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Jeana, for the wonderful 5-star review. We're glad you experienced fast, friendly service and found the unit clean and the property well gated and maintained. We strive to make storage hassle-free and appreciate you recognizing that. We look forward to serving you again.", "replyDate": "2026-07-01T20:47:24.000Z", "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "9052186f-b6ea-46a8-8395-7a61a2aa3f44", "author": "Calvin Matthews", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK07u93u7m1CsG6aNkMdwZDsOzFTWnbmlc8RQyJrZ9xeN08Hw=s64-c-rp-mo-br100", "rating": 5, "text": "Jason was very helpful with Getting me a unit that was the right size for my household items", "date": "2026-06-23T00:00:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Calvin — we're glad Jason was able to help you find the right-sized unit for your household items. We appreciate your kind review and are happy you had a great experience. Please reach out anytime if you need assistance in the future.", "replyDate": "2026-06-24T20:47:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "99827a2f-ec56-441f-ae5a-bef702dc949a", "author": "David", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVewCn-aHJEp6jrCESoSB3zqBRUETXpaNqQSsaLeWj7oCDlfvg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Out of all the places I've rented from this one by far takes the cake The lady's here are very very accommodating very polite and the grounds are exceptionally clean including our units and I got a 10x30 for less than $150 that goes above and beyond what I expected even with renters insurance thank you ladies for always taking care of me and making sure that I was taking care of when I came in even though I did an online purchase thank you for still taking care of me just the same when I came in you two are amazing I wouldn't have it any other way", "date": "2026-06-10T22:54:26.000Z", "verifiedTenant": false, "featured": false, "reply": "David, thank you for the fantastic review. We're so glad our team could be accommodating and that you found the grounds and your unit exceptionally clean. It’s great to hear the 10x30 unit and the value exceeded your expectations and that our staff took care of you even after an online purchase. We appreciate your kind words and look forward to continuing to serve you.", "replyDate": "2026-06-17T20:47:24.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "c12d0756-75d2-45d0-bf00-9eef719e4238", "author": "brooke dannels", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxpFmPcVsF6Pdv0NtcS97ecJlRzyW6nhHqWdqUJvaBDFH_IA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Thank you for the tour you are so knowledgeable and took your time showing me around. I did not feel rush thank you so much! Units are beautiful", "date": "2026-06-05T23:29:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much, Brooke! We're thrilled you enjoyed the tour and felt un-rushed — our team takes pride in sharing detailed information and showing the units. We appreciate your kind words about the homes and hope to see you again soon. If you need anything else, feel free to reach out.", "replyDate": "2026-06-08T20:47:24.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "6c0b3ce2-ab40-4b61-8523-f011ac10c050", "author": "R- ONE", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwAHB4Ny3ddqYpAiZvY7nj7_allQEhoKdyugWm8dPXQoSdMx4=s64-c-rp-mo-br100", "rating": 5, "text": "Collin was fantastic great service, super helpful and kind !", "date": "2026-06-01T22:21:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the five-star review. We're thrilled Collin provided fantastic, helpful, and kind service and we'll pass your praise along to him. We appreciate your feedback and look forward to serving you again.", "replyDate": "2026-06-08T20:47:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d075ef07-d9a8-4b88-a7b4-fc68fa3602b7", "author": "Horatia Lewis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVDB04PO9zNXi62zzN3ZiKQWSS_IRhYQt7L9LYwis-1u8WH1GW=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-06-01T00:06:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Horatia. Your feedback is highly appreciated. Thank you so much for the review!", "replyDate": "2026-06-08T20:47:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "a2c8ebb0-c0a4-4c78-a862-10788e7ccf6c", "author": "kursten spoon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9dq_ktbAjaRLsb39jKu_32SWruKRgj37HYFQTuw9SU4xMIHkP=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was incredibly helpful and kind from the moment I arrived. She was professional, attentive, and made the entire experience a great one!", "date": "2026-05-28T19:08:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the wonderful review, Kursten. We’re thrilled Sam was professional, attentive, and made your visit a great experience. I’ll be sure to share your kind words with Sam and the team. We look forward to welcoming you back soon.", "replyDate": "2026-06-08T20:47:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "efe84602-90c7-4955-b0e8-0de99c53b037", "author": "Jasynth Nybopp", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXax7K1hYnf4s0XKOOdVWqnb13HrwLs9Ywm8IJPEAFN6IChTGfs=s64-c-rp-mo-br100", "rating": 5, "text": "I’ve been here less than a month but so far so good..!! Good prices.. Everything nice and clean..", "date": "2026-05-28T01:06:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the great review, Jasynth. We’re glad you’ve had a positive experience in your first month and that you like our prices and cleanliness. We look forward to continuing to serve you and please let us know if there’s anything we can do to help.", "replyDate": "2026-06-08T20:47:24.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "74fbb61c-6a45-472a-80eb-481066b66dd6", "author": "Randy Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIs8_Yzr_OT_mcbGw1NLbg54rDbP6mdQrWcuAhsXf6Q3msHOg=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was awesome and helped in every way possible, and I would recommend her and Storage star to anyone.", "date": "2026-05-18T23:45:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Randy! We're thrilled Sam provided such excellent service and truly appreciate your recommendation of her and Storage Star. We'll make sure to pass your kind words along to Sam. If you ever need anything else, we're always here to help.", "replyDate": "2026-05-08T20:47:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "d53b93c0-f3fc-423b-92f4-940f251f3b95", "author": "Daniella Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJt3nHPI3qv9_4q2uIIbbNhNDd4Q_IBRSgJxaN_IBn9-RW65w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-04-28T20:46:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Daniella, for the 5-star rating! We’re thrilled you had a great experience and appreciate you taking the time to share your feedback. We look forward to welcoming you back soon.", "replyDate": "2026-05-08T20:47:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "f71c33d9-633a-486c-a877-adf09e59c270", "author": "L C", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJm7Q6aAqZxa-hK44JDrYEz2uzMYiaK4WBOf7SdaJ12koTOfHuJ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Sam was so courteous when booking and moving in. It was so easy to books & move in the same day. They had unbeatable prices in Cheyenne with online deals.", "date": "2026-04-24T19:49:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words, L C! We're thrilled Sam made booking and your same-day move-in so easy and that our Cheyenne online deals gave you great value. We’ll pass your praise along to Sam. If you need anything else, we’re here to help.", "replyDate": "2026-05-08T20:47:24.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "ff0b1ac9-5f43-4b3a-a4f7-dca840abc654", "author": "dontavious starr", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_llZtzpL0qtNYaYS0xM6HTJV7Rbh6vN5KjER2k7py4UKqbg=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly great place to store you’re things", "date": "2026-04-24T17:45:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the great review, Dontavious! We're glad you found our team friendly and that our facility was a great place to store your things. If you ever need assistance or additional storage, please let us know. We appreciate your business.", "replyDate": "2026-05-08T20:47:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3b619655-14cf-4d27-ae28-744275463793", "author": "John Sheffield", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWz-dm6p7NKRzIUWyhsJ6ZRt7MqNadgTEHojNROEbmHKatexM=s64-c-rp-mo-br100", "rating": 5, "text": "I just rented a storage unit on Wyott and I cannot say enough good things about Samantha (\"Sam\"). She was extremely helpful, patient, and very pleasant. She is the definition of good customer service.\n\nI highly recommend!", "date": "2026-04-13T22:16:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful review, John. We're thrilled Sam provided such helpful, patient, and pleasant service and we appreciate you recognizing her excellent customer care. We'll be sure to pass your kind words along to her. If you need anything else with your unit, please reach out anytime.", "replyDate": "2026-05-08T20:47:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5e8b2b4b-069c-4d60-b416-0b0b167f079b", "author": "Stephanie Haywood", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsDl9WQOgS3JftaLdMuemgvUO_QeBdW21BX9l079zdV3kmjcS1=s64-c-rp-mo-br100", "rating": 5, "text": "Great service , clean units . Sam was amazing and helpful and friendly.", "date": "2026-04-11T15:44:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful review, Stephanie. We’re thrilled Sam provided friendly, helpful service and that you found our units clean. We appreciate your feedback and look forward to serving you again.", "replyDate": "2026-05-08T20:47:24.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "8dfa3ca5-792d-43c4-9398-519ec05f5254", "author": "Spotjlm M", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJA_pSByzxVwaNoViXBdLZTEEp_Jq2W2tgR1SlcljVwV1Aj_Q=s64-c-rp-mo-br100", "rating": 5, "text": "Sam thanks you made moving a lot easyier", "date": "2026-04-02T03:03:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind review, Spotjlm M. We're thrilled Sam made your move a lot easier and appreciate you choosing us. We look forward to helping with any future moves.", "replyDate": "2026-04-08T20:47:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "f4541647-55fe-444a-9759-e1d5ba65dc43", "author": "Big Red", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRC1VjKpEVIkv3o4Tydg-lgKvZqrQnE-8yqPaMA5GRjDIJeQ=s64-c-rp-mo-br100", "rating": 5, "text": "She's samtastic", "date": "2026-04-02T03:01:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Big Red, for the wonderful review! We're thrilled Sam made your experience \"samtastic.\" We'll be sure to pass this on to her. We look forward to serving you again.", "replyDate": "2026-04-08T20:47:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "7efcf03f-dd03-4b9a-be67-42ee41a62cba", "author": "jessica Tjaden", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6Ii3OcIpkxXviwguN6Est_nLLbPJyXoZlSYhDnU-ErAPNQPPF=s64-c-rp-mo-br100", "rating": 5, "text": "Absolutely the best storage units in town!!", "date": "2026-04-02T02:59:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the fantastic review, Jessica! We’re thrilled to hear you think we’re the best storage units in town and appreciate your support. If you ever need anything, we’re here to help.", "replyDate": "2026-04-08T20:47:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "27954731-a87e-47ee-b4e7-f938400081fe", "author": "Josh Martin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu2K0GAXMDphLZ7T0Spar6EaxMgQcmq-hCxQe3T56UQiKlQbG5pQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2026-04-02T02:58:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Josh, thank you for the 5-star review. We're thrilled you had a great experience and appreciate your support. We look forward to serving you again.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "36953e86-d41e-4e9c-8c0d-208c65b59b61", "author": "Bambam Brown", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKpNawKCwiqVrTWf_xFR4U5mxDd8Y5p49-RfZs2rt_HYRxzQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-04-01T01:57:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Bambam Brown, for the 5-star rating! We’re thrilled you had a great experience and appreciate your support. We look forward to welcoming you back soon.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "8f22a7b8-07d3-44cb-96c0-89c104830e31", "author": "Dustin Stoudt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViALeIKrQqIFUBgMLGE2ZTvt4Hft0gcA3eqo31Q92JxyK5fN7b=s64-c-rp-mo-br100", "rating": 5, "text": "Great fast and friendly service!", "date": "2026-03-31T23:34:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the kind words, Dustin! We’re thrilled you enjoyed our fast, friendly service and appreciate you taking the time to leave a review. We look forward to serving you again soon.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0d52d50e-1190-4384-be98-e806b7b975cc", "author": "Thanks Pete", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUL0Ss_DqEv_at06eMCspWylmSN7lDHuy8WKo2LJtzWJFvhjOLw=s64-c-rp-mo-br100", "rating": 5, "text": "Sam is amazing!!", "date": "2026-03-31T19:39:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the wonderful review and the 5 stars! We’re thrilled Sam made your experience amazing and will be sure to pass along your praise. We appreciate you taking the time to share this.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "7f246b9b-691d-4e3e-aebc-2abc4c38548f", "author": "Heather Hayner", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH6ZkdqYHr2pqxwLs0jqxZMEymun_qE2dLtdMIxmS-6Cpqec3y=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-03-31T17:28:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the 5-star review, Heather! We’re delighted you had a great experience and truly appreciate your support. We look forward to serving you again soon.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "b3e66468-023b-4645-96ba-06c5189054c1", "author": "Chris Holcomb", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrI-lkXCkHJtkiv02-zGZjvC-yxQNt4TQfSS4-rlCAXSon8U8j=s64-c-rp-mo-br100", "rating": 5, "text": "Great storage facility & great management!!", "date": "2026-03-31T01:28:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks so much, Chris! We're thrilled you enjoyed our facility and management team. If you need anything else or additional storage in the future, please reach out. We're happy to help.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "51aeb74d-f2eb-43c6-81a7-ce050b564816", "author": "Jillian Sands", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEtcM5ZdJm6bAA9VUBdDtLWby7yynC4kzfaqU-oIySNRZWDQ=s64-c-rp-mo-br100", "rating": 5, "text": "The prices are great! The Staff is so helpful and kind. A special shout to Samantha White as she was who helped me out! Definitely will be referring this place to all my friends and family!", "date": "2026-03-23T03:38:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the wonderful 5-star review, Jillian! We're thrilled you found our prices great and our staff helpful and kind. We will be sure to pass your special shout-out along to Samantha White. We appreciate your referrals to friends and family and look forward to helping them soon.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "ccb83046-4d9f-4e54-aab2-3f95efc5fadd", "author": "Nichole Lucero", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLD2B73SujvJQL_Lti-P3v1CdSHb-mYv5VAs0hFox0-n5yHBQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-03-21T19:58:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the 5-star review, Nichole! We’re thrilled you had a great experience and truly appreciate your support. We look forward to welcoming you back soon.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "1f06b32e-c3d8-4b02-b4ff-45a68e8fc71c", "author": "James Smith", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2gwEg-i5nA7DDnlca8LN9RmrUuPSoeLu8Cwzfg2yZFJEiXs4y=s64-c-rp-mo-br100", "rating": 5, "text": "I highly recomend Storage Star! Thanks for all your help Sam!", "date": "2026-03-20T20:22:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks so much for the recommendation, James! We're glad Sam could help and that you had a great experience with Storage Star. We appreciate your support and are here if you need anything in the future.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "c3351984-eace-4fdd-93bb-ec5f935e28f2", "author": "EasyEd Montgomery", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4Rju6Zm-XUcFIRnPoDDtKb40dX9faWoSJY4lKgXZ9bXTRxdDI=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-03-20T19:07:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, EasyEd Montgomery, for the 5-star rating! We’re thrilled you had a great experience and appreciate you taking the time to share it. We look forward to serving you again soon. If there’s anything we can do for you, please feel free to reach out.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "70139147-ded6-4208-aedf-1a43e2767c61", "author": "KC Paints", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiBMJlWfNmqG5YWYWaI7n9uUWRFzJ69ZapsBotV8zdvaYGO2Ol=s64-c-rp-mo-br100", "rating": 5, "text": "The facility is well kept and the pricing competitive. Sam was helpful and insightful when it came to any questions I had . Glad to have found this location as it solves my storage needs. 2 thumbs way up.", "date": "2026-03-20T04:28:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful review, KC Paints! We're glad our clean, secure facility, competitive pricing, and Sam's help made your experience a positive one. It's great to know we've solved your storage needs. Please reach out anytime if we can assist further.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "d26d2602-f9b1-4348-a8d7-59ab60026f89", "author": "Stuart Weaver", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQ3GGsgIpQ3Y_UtNpr6S9df6ofJ6X3oDPw3LfQ3StntM58ZQ=s64-c-rp-mo-br100", "rating": 5, "text": "I can't express how helpful Sam has been in providing me with pricing and helping me in deciding to switch storage facilities. I'll be saving $$ and the company will be gaining a long term client.", "date": "2026-03-14T15:24:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Stuart — we’re so glad Sam could help you find the right pricing and storage solution. It’s great to hear you’ll be saving money, and we appreciate you choosing us as your long-term provider. If you need anything else, please reach out anytime.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "2949aceb-4ff6-4e1d-9879-38fb12ed5c47", "author": "Bridgette Filter", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9yaALhmVauoCHHeGGKtBh_tey_oQ42OyjoB4PGkZnNHoECQ=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was extremely helpful.", "date": "2026-03-13T20:21:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Bridgette. We're so glad Sam was extremely helpful. We'll pass your kind words along to Sam. We appreciate your feedback and look forward to serving you again.", "replyDate": "2026-04-08T20:47:25.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "616406c4-977f-4897-8073-b831c927c674", "author": "Randy Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5tNKH3WamMORxk_eYI0pHniZ3brHN0MG9HSzalQKsQI-y7Q=s64-c-rp-mo-br100", "rating": 5, "text": "I went in and got my storage unit and the young lady went above and beyond to make sure all my needs where met the unit was clean and easy access to get the boat in and out. If your looking for a storage unit this would be the first place I would look into thanks again.", "date": "2026-03-04T21:48:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Randy, thank you for the fantastic 5-star review. We’re thrilled our team member could go above and beyond and that your unit was clean with easy access for your boat. We appreciate you recommending us as the first place to look for storage. If you need anything else, we’re here to help.", "replyDate": "2026-03-08T20:47:25.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "a4749e1c-5463-4a78-bb5f-54af155b65ef", "author": "curry jr", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyveJgxdNgnBWJLpObJSpyY_lAMeDSSccy7nO_OdjvBeEHLw=s64-c-rp-mo-br100", "rating": 5, "text": "Sam did an excellent job, was very helpful and explained everything very well! Will definitely recommend services especially from Sam!!", "date": "2026-03-03T17:50:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful review! We're thrilled Sam provided excellent, clear, and helpful service. We'll be sure to pass your compliments along to him. We appreciate your recommendation and look forward to helping you again.", "replyDate": "2026-03-08T20:47:25.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3c6a0885-e6d4-4031-a640-1ef3090ba286", "author": "Amanda Grimm", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuVtCDQaTzlMjaPiVc9KRW9eymiYBsgCpSyYbXSBK5AHk4LBQW=s64-c-rp-mo-br100", "rating": 5, "text": "Good service, friendly people, clean storage areas.", "date": "2026-03-02T04:26:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Amanda, for the great review. We're glad our team provided friendly service and kept the storage areas clean. We appreciate your feedback and look forward to serving you again.", "replyDate": "2026-03-08T20:47:25.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "eb84f78e-ac36-497e-96ec-ef19a8bd5fba", "author": "Colleen Hayes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUQSYiTxm79IHpnmTivmkoGLorq--zttRXRUGsvWkIjsxsjXqv=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Best place in town", "date": "2026-02-28T00:43:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much, Colleen! We're honored you think we're the best place in town and truly appreciate your support. We look forward to serving you again soon.", "replyDate": "2026-03-08T20:47:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "66c9bfb7-58bf-4508-8dda-2ddce82b2c80", "author": "Jamie Davis", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfSpt2cx6I0ZsuuvoqkKa4DM6Qjll11Q_8CwtdYYjF9piSvA=s64-c-rp-mo-br100", "rating": 5, "text": "I loved how Samantha the manger was very well informative about everything an she was very friendly. I will tell everyone to go see her.", "date": "2026-02-27T23:26:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind review, Jamie. We're thrilled Samantha was informative and friendly, and we'll be sure to pass along your praise. We really appreciate you recommending us and look forward to welcoming anyone you send our way. If you need anything else, please feel free to reach out.", "replyDate": "2026-03-08T20:47:25.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fbecac1b-d749-433f-b2ce-b4908d44508a", "author": "Philip Driscoll", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAaccWmWr4anazdEF3PfYGw0ZJGtGzYq_YtuiFa4rMX7xbWQ=s64-c-rp-mo-br100", "rating": 5, "text": "First rate customer service", "date": "2026-02-27T23:14:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Philip. We’re thrilled you experienced first-rate customer service and appreciate your kind words. We look forward to serving you again soon.", "replyDate": "2026-03-08T20:47:25.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "b7195b02-feb8-4ea2-b791-b5f053282346", "author": "Kylea Marie Bills", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSfflOwOLJ_uQZ9kjG_EZNkWeMuyKktgEife_Zp3C8y4JOqA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-27T18:34:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the 5-star rating, Kylea! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again soon.", "replyDate": "2026-03-08T20:47:25.000Z", "tags": [], "sentiment": "positive" }, { "id": "9fdcc246-2767-4819-bffb-eedd07414bf8", "author": "Mikey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr4idJRXF28b78SkYErv-nlm9MMP-5IaaMTujoIhdDOKLKwQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-27T17:44:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks so much for the 5-star rating, Mikey! We’re thrilled you had a great experience and truly appreciate your support. We look forward to serving you again soon.", "replyDate": "2026-03-08T20:47:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "ab93516c-8fdc-4466-9ece-bf8e278a9d40", "author": "Alawndus Davis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSSjcvzlhhZ_hsuiDu01YSBgzqOQPNN6ROWNdQR0vTDBS4gSWd7A=s64-c-rp-mo-br100", "rating": 5, "text": "If you need storage in Cheyenne, look no further than Storage Star. The facility is spotless, secure, and easy to access. But what really sets this place apart is Sam, the manager. She deserves the biggest Bravo Zulu! Her energy is contagious—warm, upbeat, and genuinely helpful. She turns the entire experience into something positive and personal.\nWithout Sam’s incredible service, this would just be another storage spot… and ewww, nobody wants that.\nFive stars all the way!", "date": "2026-02-27T17:34:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Alawndus, for the glowing review and five stars! We're thrilled to hear Storage Star was spotless, secure, and easy to access, and we're especially proud that Sam made your experience so positive. We'll be sure to pass along your Bravo Zulu — she’ll love hearing it. If you ever need anything else, we're always here to help.", "replyDate": "2026-03-08T20:47:27.000Z", "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "295e32af-00c8-4cf6-8d6e-1764994e74a6", "author": "Kayla", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfmpyeo5UPwIPuCgjsBLr55q9utaompYWj24ZpuRQB8VJKDMM=s64-c-rp-mo-br100", "rating": 5, "text": "Storage Star in Cheyenne is absolutely top‑notch. The entire facility is exceptionally clean and clearly well taken care of. But the biggest Bravo Zulu goes to the manager, Sam. Her bubbly, uplifting personality can turn even the worst day around. She makes the whole experience smooth, friendly, and stress‑free. Without her, this place would be just another public storage—and nobody wants that!\nHighly recommend Storage Star Cheyenne, especially thanks to Sam!", "date": "2026-02-27T17:27:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the fantastic review, Kayla. We’re thrilled to hear our cleanliness and service stood out, and that Sam’s upbeat personality made your experience stress-free. Your recommendation means a lot to our team. Please reach out if there’s ever anything we can do for you.", "replyDate": "2026-03-08T20:47:27.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "ec964a2a-a187-4dc5-aae9-b47f5644f8b1", "author": "Evan Nowers", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQg_2TYmx7gSHCthnPqm3cDvb3vw3HeIesGR7TuZNIiU_0BA=s64-c-rp-mo-br100", "rating": 5, "text": "Sam is very helpful and is very knowledgeable resolving issues with professional conduct", "date": "2026-02-27T16:31:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Evan, for the kind review. We're glad Sam was helpful and resolved your issue with knowledgeable, professional service. We appreciate your feedback and look forward to assisting you again.", "replyDate": "2026-03-08T20:47:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7c10d0cc-ace6-4b6d-aea0-b69ccc504e7e", "author": "Mari Lojka", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUt1K9_llsuj99pcVPkx5rl3deogXKbsXBJMVkuGgH41LeZF-Q3xw=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was awesome extremely helpful very much down to earth I appreciate doing business with her 👍👍👍", "date": "2026-02-18T00:36:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Mari! We're so glad Sam was helpful and made the experience easy and down to earth. We appreciate your business and the kind words. Looking forward to serving you again.", "replyDate": "2026-03-08T20:47:27.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "93105da4-64c4-4774-a0a1-769d4746ca5c", "author": "HARRY NUTTS", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf-Dz09m2cRlX1QtYwXJcJkUQsfrQFNGFww8DJJI2O_Vm7ow=s64-c-rp-mo-br100", "rating": 5, "text": "I am diggin this new facility. Super clean, great lanes and staff. Super lit up as well. I'm recommending this place to everyone who needs storage options.\nThanks", "date": "2026-02-16T02:10:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks so much, Harry. Looking forward to meeting you in a few hours and getting everything set up. If you need anything before then, feel free to call or text. We appreciate your business.", "replyDate": "2026-03-08T20:47:27.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "78299f80-ca1e-4d75-9bcb-819ce7f3abe5", "author": "Michael Koch", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy2hGl2bjrGlyC5etxD62-PEuP86CXeoHBDfWJ3oCbPF1ANpqF=s64-c-rp-mo-br100", "rating": 5, "text": "Been the most accommodating for all the needs we had in a storage unit. Great staff and clean units. Recommend them to anyone looking for a unit", "date": "2026-02-14T22:39:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Michael! We're thrilled our team could accommodate your needs and that you found the units clean. We truly appreciate your recommendation. If you need anything in the future, we're here to help.", "replyDate": "2026-03-08T20:47:27.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "2d8533f6-c575-46dc-ae0d-053c8710024d", "author": "J L", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqkDElSJmWunRMMyRefBCFVDPSTaXVmNwIXNunzzdOEdDB0w=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was very friendly and helpful! Very clean and secure storage. Great prices!", "date": "2026-02-13T21:37:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the great review, J L! We're thrilled Sam was friendly and helpful, and that you found our facility clean, secure, and affordably priced. We appreciate your feedback and look forward to helping you again whenever you need storage.", "replyDate": "2026-03-08T20:47:27.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "6a0af3a8-612c-49b4-a576-c1369e8a2105", "author": "Abby Basart", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaJXzBYIehSm6d7YwM_IEhQ9CYJE0jmZrL0JW4RZD612JTBg=s64-c-rp-mo-br100", "rating": 5, "text": "Cassandra wasReally friendly answered every question I had and made the whole process very easy", "date": "2026-02-12T20:07:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much, Abby! We're thrilled our team was friendly, answered all your questions, and made the process easy for you. We appreciate your feedback and look forward to helping you again whenever you need us.", "replyDate": "2026-03-08T20:47:27.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0821236e-4a8b-421b-99d6-d87b395aa09a", "author": "Alan Sheldon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL21_h1Tzkf8zABPMMZrvb57kVmUPkZBpvaPqHq7mx_MnXGSA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I highly recommend this Storage Star location. Samantha was great to work with, security was satisfactory, and the units were fairly new and very clean.", "date": "2026-02-09T16:03:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for recommending our Storage Star location, Alan. We're glad Samantha provided great service and that you found our security satisfactory and the units clean and well maintained. We appreciate your feedback and are here if you need anything in the future.", "replyDate": "2026-03-08T20:47:27.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "bb3ff139-0e62-4dfe-aedb-34986d4f30eb", "author": "james hawthorne", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiiGMKCONhK3JTJJDnm9ube_kaTzXbomqpUDs3PEcvRPgbOA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This place is so awesome, I love working with Sam she works with everybody and can help you work out every storage need and work with you financially. I will definitely recommend this place to every person I meet", "date": "2026-02-06T21:58:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the wonderful five-star review, James. We're delighted Sam could help you find the right storage solution and work with you financially, and we appreciate you recognizing her excellent service. Thank you for recommending us to others; we look forward to helping you or anyone you refer in the future.", "replyDate": "2026-02-08T20:47:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "6c74c8b4-da83-402f-99d1-f7d1e3ac82f5", "author": "Vibles Gunnrrs", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMMkH6eMAS_Cd6kKIF0j9gt_rKmfL4_KuPPiMKSrQEkYlQQRs=s64-c-rp-mo-br100", "rating": 5, "text": "Very clean highly recommended", "date": "2026-02-01T00:59:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the great review! We're thrilled you found our place very clean and would recommend us. We appreciate your support and look forward to welcoming you back.", "replyDate": "2026-02-08T20:47:27.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "3b6a3c84-6717-4baa-8f2f-eb68de3ed716", "author": "Casey Bliss", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpPzbCv_L0mO-e9O1Hg9L828vsLtJCzD2znT67gKeJsqRtU3c=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice clean, well lit facilities. Friendly office staff as well.", "date": "2026-01-31T16:24:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review! ", "replyDate": "2025-07-08T20:47:27.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "302d220b-b6c6-43b2-90a5-472777fcf84d", "author": "Meri", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ63nArfXPGj7cMwO0dV-PLBua5mcIiCJeMaB3MgduBYcpBT7A=s64-c-rp-mo-br100", "rating": 5, "text": "Samantha helped me and was incredibly kind, honest and helpful. She was able to show me around and let me see some of the different sizes that I was debating. It is very clean and secure with a great location for me. I would definitely recommend this storage Facility to anyone!", "date": "2026-01-30T23:09:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Meri, for the wonderful review. We're thrilled Samantha was kind, honest, and helpful in showing you different size options, and that our clean, secure facility and convenient location met your needs. We appreciate your recommendation and are here if you need anything in the future.", "replyDate": "2026-02-08T20:47:27.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "e1adc2c3-896f-4391-9cf3-c78ab87f5b57", "author": "Joe Muuray", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoa37hzbFPbJybkXsXg6SxftAFLP7dzsJLSfdQgDSXW3bwxw=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service for Sam", "date": "2026-01-30T17:49:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Joe, for the kind words. We're thrilled Sam provided excellent service and we'll be sure to pass this along to him. We appreciate your support and look forward to serving you again.", "replyDate": "2026-02-08T20:47:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "75da08f3-b571-4007-a113-38a31eb777d0", "author": "Storage Star", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkbmRPWgeludaCEtTzrLKnhnJDPKR1dntrVpCmQOAnLt4uE_j9=s64-c-rp-mo-br100", "rating": 5, "text": "Storage Star is a great place to rent a storage unit!!", "date": "2026-01-22T00:03:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the fantastic review, Fortress Storage! We’re thrilled Storage Star was a great place for your storage needs. We appreciate your support and are here if you need anything in the future.", "replyDate": "2026-02-08T20:47:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "ef056af6-d08b-4032-bb2a-0ccaaaf5c039", "author": "Chris Gore", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPCW-FWBnKyBLbJ3y6p0DJWYpYvvnVAdCI2YFPabgJdvIfrcnN6A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Patient and on point did sn amazing job sam was awesome!!!", "date": "2026-01-13T20:29:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the kind words, Chris! We're thrilled Sam and the team were patient, on point, and did an amazing job. We'll be sure to pass your praise along to Sam. We appreciate you choosing us and look forward to helping you again.", "replyDate": "2026-02-08T20:47:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "7680bb7d-358b-4530-a099-fd8ad7467c1b", "author": "John Bennett", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZjadnsXUWEVjaZINHgPDt_Z_Q1N1Ua29jAHrU10AoKRJfeYme=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Sam was most helpful. She was most courteous, polite, kind and professional. Their storage here are very secure and I recommend this storage facility with great and friendly people here and affordable rates on storage facilities.", "date": "2026-01-11T02:58:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to share your experience! So glad our team provided secure storage and friendly service at affordable rates.", "replyDate": "2025-11-08T20:47:27.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "ed9ff5d5-ee68-4d89-9bae-7ff28e1a4584", "author": "Kasandra Koontz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGsw95FxQg9o2_fgqx7sLigyPQuQRJoXlr9_97f0FXREZ9zsQ=s64-c-rp-mo-br100", "rating": 5, "text": "I can't say enough good things about Storage Star. They have a personal touch, and it's not an automated system but real people to help you with. Sam has made our move in just amazing. The previous place I rented from had turned into a total joke after new owners took over, and I needed a larger unit, and Sam has been so much help. I can see that she truly cares about not only her customers but also her facility. She has made my boyfriend and mine big move in together a much more pleasant stress free experience. Thank you again, Sam, you rock!", "date": "2026-01-10T19:08:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your wonderful feedback, Kasandra! We’re thrilled to hear that Sam provided you with such great service and made your move-in experience stress-free. It's our goal to offer a personal touch, and we're glad to know that it made a difference for you. We appreciate your support and hope you have a fantastic time in your new space together!", "replyDate": "2025-12-08T20:47:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "91e56831-7f04-4073-822a-2b91e83215fb", "author": "dominick cousino", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMGTb3BRJD4579sB4i9QG-bswlDoS182cw6P0zq3xgyUjBQw=s64-c-rp-mo-br100", "rating": 5, "text": "Had a great experience working with Sam, very happy to choose this place!", "date": "2026-01-05T23:01:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the fantastic review, Dominick. We're thrilled Sam provided a great experience and are so glad you chose us. If you need anything in the future please reach out; we look forward to serving you again.", "replyDate": "2026-01-08T20:47:27.000Z", "tags": [], "sentiment": "positive" }, { "id": "f73c463d-e2fb-4cca-8c6e-291050a76d16", "author": "aaron gambino", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrYJ5-ogouXqSHWju1dG2S4GPtGa3cFUSr5nlWo6XSXdlddQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-01-05T22:23:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Aaron, for the 5-star review! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again soon.", "replyDate": "2026-01-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "4dfa2aa0-0f5b-4c02-93d0-a02d092caa3c", "author": "Daniel Bordenkircher", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK81dOi8n3YcY4Y8sSQfNa6qa9Hu3pt7ZeEiiz0Sr_aK2ND4g=s64-c-rp-mo-br100", "rating": 5, "text": "Clean and extremely efficient. Personal customer service is friendly and very helpful.", "date": "2026-01-02T19:37:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Daniel, for the great review. We're glad you found our facility clean and efficient and that our team provided friendly, helpful service. We appreciate your kind words and look forward to serving you again. If you need anything in the future, please reach out.", "replyDate": "2026-01-08T20:47:29.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "487d8e2f-5d5b-4722-8281-17a01aaffab3", "author": "Sydney James", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZQii4TR3gApENfQumGqAtjDxXMGoj_WfC3QF9AVlHtYVBqA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-01-01T05:19:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Sydney James, for the 5-star rating! We appreciate your support and look forward to serving you again soon.", "replyDate": "2026-01-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "41c5092b-8500-4400-a90e-fbbf1486c88b", "author": "Michael Yates", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQRg5ImaEanbFBpgDKcyFNW4uvuOAlhZfg4LkMB2rHrG4S5Zw=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful and very nice thank you Sam", "date": "2025-12-20T17:25:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, Michael! We're glad to hear that Sam provided you with the help you needed. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again!", "replyDate": "2026-01-08T20:47:29.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6efcd046-4679-4203-bf52-7628196a143b", "author": "JARED O'DELL", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwg6HdbcsD0sYlPZo4P0N5-cpKkq3aKLfDUy7xfJy9_o9XQhtA=s64-c-rp-mo-br100", "rating": 5, "text": "Super friendly staff, very clean facilities, safe, great pricing, highly recommended. Thank you Storage Star!", "date": "2025-12-13T20:16:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, Jared! We're thrilled to hear that you had a positive experience with our friendly staff and clean facilities. Your recommendation means a lot to us, and we're glad you found our pricing to be great. We appreciate your business and look forward to serving you again!", "replyDate": "2026-01-08T20:47:29.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "fa6d22e0-a413-40fe-af3f-2d476f45fdcf", "author": "Carolyn Sanders", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6BWg6lsjlkUowoT2XrbEdgDxRmWG55wtxLJA1ygfsegEAB3xb=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Samantha is amazing. She was very knowledgeable and helped us get the right unit for our needs. Give that girl a raise so she can move to Cheyenne. Samantha, thank you so much for all your help, greatly appreciated.", "date": "2025-12-07T19:44:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words about Samantha! We're thrilled to hear that she provided you with excellent service and helped you find the perfect unit. Your feedback will certainly be shared with her and our management team. We appreciate your support and hope to serve you again in the future!", "replyDate": "2025-12-08T20:47:29.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "80cbcf9c-ea3f-415a-8767-16906a878104", "author": "guitron3", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJI5KBolaLBfUtKeszKNzCkFz64tdYtxBaHBxJhBIo_uNusw=s64-c-rp-mo-br100", "rating": 5, "text": "On Friday 28 November 25, I went into the office to check on getting a bigger storage unit. I had the pleasure to deal with Samantha. She was very helpful and and informative. I upgraded my storage unit and she offered to give me 5 days to get all my stuff moved into the new unit since I just had surgery less then two weeks ago. I would recomend this storage facility to anyone looking for one.\nTony G.", "date": "2025-11-29T17:34:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words! We're thrilled to hear that Samantha provided you with excellent service and made your transition to a larger storage unit smooth and considerate. We appreciate your recommendation and wish you a speedy recovery. If you need further assistance, we're here to help!", "replyDate": "2025-12-08T20:47:29.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "8dc273eb-9c7a-44ec-b7e9-062725bb7c5e", "author": "D Harris", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUpTOBKJ_MejN_eH4foyxnGZEeQtHPoqkKvSI6c5_djxiong=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Storage Star is a great experience. Due to landing a promotion in TX, I was given a week to move from Cheyenne, WY to Dallas, TX. They answered their phone the evening before Thanksgiving. The customer service over the phone was awesome. The gentleman answered all of my questions. They were opened on Black Friday and Samantha, the manager, was walking the property when we arrived. We called the number on the door and she came back immediately. She got us signed up and got us the web special price. She got us our lock and our unit, gave us so much information and the property is SO CLEAN!! And SPACIOUS. I absolutely recommend storing your belongings here.", "date": "2025-11-28T18:57:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your fantastic review! We're thrilled to hear that our team, especially Samantha, was able to assist you during your move and provide you with a great experience. Our commitment to cleanliness and customer service is a top priority, and it’s wonderful to know we hit the mark for you. We truly appreciate your recommendation and wish you all the best in your new adventure in Dallas!", "replyDate": "2025-12-08T20:47:29.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "4b1d4aac-a204-4517-a896-6ea3b4881132", "author": "Nathan Sack", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAO1pxQqqaPNB3DZVQ3rczvPWXqmZ4IR8nYcNalXV7foJMdD6F=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was great!!", "date": "2025-11-25T00:52:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Awesome to hear! Thank you for the five-star rating, Nathan!", "replyDate": "2025-12-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "c911126d-149a-41ec-a309-522e3e631c09", "author": "The Country boy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgt5XgvaTLsYITPBCfKtFgJ6w7bdmdEm3YGNdlQ_A-iD4ovw=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was a great help!", "date": "2025-11-25T00:49:29.000Z", "verifiedTenant": false, "featured": false, "reply": "So happy to hear that Sam was able to help you out!", "replyDate": "2025-12-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "d0ce2687-f8ae-4747-bb70-715e85a8b56d", "author": "Joey Bebo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmVqyo_xrYD4dJ3UfOYsfF7imAU7ZErkUPehH-3K1KKfGDsO1x=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Really clean and friendly service", "date": "2025-11-20T18:53:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the five-star rating, Joey!", "replyDate": "2025-12-08T20:47:29.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "7f4bfd8d-185f-468b-aa19-b5e871f92538", "author": "Ross Sands", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbv8QOnit_66Ittm51EQ09Z89vvk7A_5-RMjbEtFJwbUrtjQ=s64-c-rp-mo-br100", "rating": 5, "text": "Had a great experience renting from Samantha at storage star , love the facility, nice and clean and awesome customer service from the front desk... Thank you I will definitely rent here again...", "date": "2025-11-19T23:15:45.000Z", "verifiedTenant": false, "featured": false, "reply": "We hope to see you again when you need storage, Ross! Thanks for working with Storage Star :)", "replyDate": "2025-12-08T20:47:29.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "742aa0ef-1388-486d-a1e6-fe386328f737", "author": "Andrea Crosby-Kudlock", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWD6_BqynoriQIWwXHSDYOEVmhdZjL2oBjSoT5XIAcLZu0ghI_3A=s64-c-rp-mo-br100", "rating": 5, "text": "There are wonderful people have a very nice place", "date": "2025-11-16T15:56:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your five-star rating, Andrea! ⭐️", "replyDate": "2025-12-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "eb9650c1-b7e8-4557-b743-d50e5ef6995d", "author": "Ryan Hawley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVExDjcXQNEMuVajG75IMnn3fTha0muFoTQnHkwTXDqRhkSWBKv=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was extremely friendly and helpful. A wonderful experience.", "date": "2025-11-08T17:40:19.000Z", "verifiedTenant": false, "featured": false, "reply": "We are overjoyed to hear Sam made your experience wonderful! Thanks for highlighting his friendly, helpful service.", "replyDate": "2025-12-08T20:47:29.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "dd11867f-4800-461d-9fdf-019bf23554d2", "author": "Nicole Bowles", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-wa8OYlyw5kJdEIbTWbjZJgkgVExMtokjfJwzfuG1YuGwqw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-11-07T22:47:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Nicole. Thank you so much for rating your experience with Storage Star so highly! ", "replyDate": "2025-11-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "bc4fc900-6e84-4240-b9d9-da980f074663", "author": "Cherie Conrad", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN2-E5ZvxFpoe1LuBpJ7NK6hGso9ZG62KjfvkojQwPluXHMw=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was very helpful at the last minute. Great customer service.", "date": "2025-11-03T18:45:46.000Z", "verifiedTenant": false, "featured": false, "reply": "We are glad to hear Sam provided great last-minute help! Thanks for recognizing our customer service efforts, Cherie.", "replyDate": "2025-11-08T20:47:29.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7850832d-bd0b-43c0-9876-2164923f95c4", "author": "Caleb Hensley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdYVEwSJrLdVo3G8ELHFrmYzPqRzNTEsEi9gWM1w9XGPtxthQf=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was amazing amd I appreciate her help so much. Moving in was a great experience and she made signing papers beyond easy. Thank you Sam!!", "date": "2025-11-01T20:36:25.000Z", "verifiedTenant": false, "featured": false, "reply": "We are grateful Sam made your move-in smooth and signing easy! Thanks for highlighting her amazing help, Caleb!", "replyDate": "2025-11-08T20:47:29.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "76c24144-59f3-4e3c-af8a-604c1b87f002", "author": "Uriah Rainwater", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTm32eVzVhF5e2v4YfyHotUDP3vWFnkOFFpJFs-EkVnxZoBck=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was great with helping! It was very quick and easy!", "date": "2025-11-01T20:36:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the kind words about Sam! So glad we made your experience quick and easy!", "replyDate": "2025-11-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "58315790-cb4a-4c1e-8d47-982bebddd05e", "author": "Dejanee Mosley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAq1SogCxuSeahb_jlBa0dz5PJWrFm1FYuCN-pVVlp4ZVa_Cg=s64-c-rp-mo-br100", "rating": 5, "text": "She was so helpful and super kind. She is also very down to earth and friendly. She really knows her stuff too", "date": "2025-10-27T22:48:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words! So glad our team member made your experience smooth and enjoyable. Your feedback means everything!", "replyDate": "2025-11-08T20:47:29.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6d56ad67-e67e-4d08-b803-60548c856c30", "author": "Moneymike", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSV7hSesyJG85nEbYSEmsbDExfqXijCQhue04RWsWbBC-ItA=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing customer service. They took time to show us the units and gave us time to choose what's the best option for us.", "date": "2025-10-27T22:45:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to share! So happy our team could help you find the perfect unit for your needs.", "replyDate": "2025-11-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "6d54050d-fef7-4a4d-97b1-e76cf0e56825", "author": "don", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtMchvjXF3GbZUlHVPA3hxRS_t4cacM6UvhZZz45HcpgDL1PxQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-10-23T13:46:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Don. We must have done something right to get such a good rating from you. We really appreciate you taking the time!", "replyDate": "2025-11-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "16058e50-7d63-44e0-9f9b-e1c602143126", "author": "Richard Senzig", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjHpa9wYg_b-UMO9irjb5NlHkvJjgaKmq6Tw1x-p8OQsltaYWC=s64-c-rp-mo-br100", "rating": 5, "text": "Sam is a friendly manager who gave me a personal tour and patiently answered my questions. I was happy to receive a military discount. Most of the units are brand new.", "date": "2025-10-19T04:31:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to share! Sam rocks and we're glad you got that military discount. Awesome that you loved the new units!", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8e4bbc44-fe89-4896-ac0b-fb7ba5ca24c1", "author": "Jesicha Strickland", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHIHFTMpW-ec0UALhan21dCI_ZH7aDZdfMhI54SWciHwTujAwYng=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-10-18T03:22:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Jesicha. We appreciate the rating, and are glad we could provide you with a positive experience!", "replyDate": "2025-11-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "473eb6ca-9c20-4268-8d4a-89d650b422e1", "author": "Michael Evans", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDsQufPTLb8a92yS6TkO73TPmgl39BqWOIo9SGjvFp-aSO_A=s64-c-rp-mo-br100", "rating": 5, "text": "Samantha was very helpful and nice and I would recommend Storage Star to anyone", "date": "2025-10-17T23:51:00.000Z", "verifiedTenant": false, "featured": false, "reply": "We are pleased to hear Samantha made your experience great! Thanks for recommending Storage Star to others.", "replyDate": "2025-11-08T20:47:30.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3a49a98c-b01e-48c2-8a6e-a9b2cbc4196c", "author": "Leah Hemmy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTJNVqrCx2I9hMSsgwK77z1EEkTHKYIWQP2ABQ-rR66bRfBg=s64-c-rp-mo-br100", "rating": 5, "text": "I was needing to move out unexpectedly, and Storage Star made the process so much easier. The person who helped me out was so kind, and I would highly recommend Storage Star!", "date": "2025-10-15T18:23:22.000Z", "verifiedTenant": false, "featured": false, "reply": "We really appreciate your recommendation, Leah! So glad we could help during your unexpected move. Thanks for choosing Storage Star!", "replyDate": "2025-11-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "e9712274-51b3-44c6-9902-e1961766df12", "author": "Jon Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5NsXyQdTqOpYlsXSHnlACssP6WSUxRc1SN3bKBMLNYqhlXw=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was very helpful in helping me with my storage situation. Highly recommend! Thank you so much", "date": "2025-10-11T21:40:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to share! So thrilled that you had a great storage experience at our Cheyenne location.", "replyDate": "2025-11-08T20:47:30.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "43e5f794-04fd-41a7-a82e-2b39993b581f", "author": "Clint Delwisch", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2wgzz_cNMjwTa5vz7Wf29uw_XPLLEQS7b3gqE3Ow0sncSGq9V=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-10-11T00:43:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Clint. Your feedback is highly appreciated. Thank you so much for the review!", "replyDate": "2025-11-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "a5ccbbd4-607d-4903-b22f-56e75aafbeec", "author": "Jim Trussler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAbTP1ABk-5AIqSaEoeMr2O2safgApdidoOCZmDpuNDljwGtaJcw=s64-c-rp-mo-br100", "rating": 5, "text": "Very polite and helpful", "date": "2025-10-05T17:42:25.000Z", "verifiedTenant": false, "featured": false, "reply": "We are excited to hear you found our team polite and helpful! Thanks for the kind words, Jim!", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "70c9149e-8126-4701-89c8-54d57ba26b80", "author": "Ty Svec", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1PlguRmEG7YgS4cIetdKdwvGrWoRtxld9CsmmzWXsm-oANA=s64-c-rp-mo-br100", "rating": 5, "text": "Sam with Storage Star has been a huge help with great customer service. Highly recommend!", "date": "2025-10-03T21:36:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the recommendation and your awesome feedback, Ty!", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "8f9dff64-a35c-42c5-b9eb-b64c229b8905", "author": "James Hillman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVo8cSAIjMnqtIA7VfFOttUH9tecsf51RLfvMu59iMWYaloKcsX=s64-c-rp-mo-br100", "rating": 5, "text": "Very nice customer service and clean storage units.", "date": "2025-09-29T21:42:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the kind words about our customer service and clean storage units!", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "b09a1aa3-a592-42d3-aa3d-340bf35c4a2e", "author": "SilentMike822", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU92UkDLbkaAN0Q2sSUujTBOFFK56zwsW5PEzmg1Izxh9cHXf8=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome storage space. Great price,Very clean and secure.Sam at the front desk was a Godsent. Made the whole process very easy", "date": "2025-09-26T22:16:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the kind words about Storage Star - we appreciate the five-star review!", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "46529159-0e07-4829-b168-8a1d504cbd98", "author": "Sarah Cho", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlMD8TsPiTN_l2inLyi2Xd9lUcum3ohsft79GNyXjTtIvs1Q=s64-c-rp-mo-br100", "rating": 5, "text": "I would like to recommend this StorageStar unit who needs to store valuable stuffs. Sam who is the manager, was very kind and try very hard to meet your needs. I was very pleased with all the services and explanations with Sam.", "date": "2025-09-18T01:01:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for recommending us! So glad Sam took great care of you and your valuable stuff.", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3179e737-701f-4af4-9622-d6df4f7df6c2", "author": "Jessica Snider (Jess)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8N-M7O3Os_MZZbkJuMQzRUeT1a1YvUccEK1qLbJAgsctTJ7HR=s64-c-rp-mo-br100", "rating": 5, "text": "Sam was friendly and professional! Filling out the lease was painless and easy. She answered all our questions.", "date": "2025-09-10T22:32:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review! So glad Sam made your lease process smooth and answered everything perfectly!", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "49061f2e-aeb6-4387-992f-174322727f7f", "author": "Joseph Bainbridge", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrul1qeJvMr2vO7QIp3MNZoXb7YGzGhy6HcmHDp4wnYL2poCkG=s64-c-rp-mo-br100", "rating": 5, "text": "Just rented a unit today - Sam Darnell was super helpful in getting me setup with a unit - certainly instills trust for customers - highly recommend.", "date": "2025-09-08T21:13:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience! Sam rocks at helping customers find the perfect unit. Glad we earned your trust!", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "900d57b0-3935-4206-a211-5fb26553011a", "author": "Ben Davidson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJNejpNCeP5mUoZXnHu5jBaLOnGqR5vRB_vP1V0C6rxoEqD-vH=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great customer service so far upon checking into a unit made things very easy smooth and are great at working with me on getting into a unit.", "date": "2025-09-06T01:41:23.000Z", "verifiedTenant": false, "featured": false, "reply": "We are thrilled to hear about your smooth experience! Thanks for choosing us, Ben. Your kind words about our team mean everything.", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "d621f520-0c47-41e0-bc41-9fba69c3e06d", "author": "Jeff Clines", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWW8zAq1T9eS1l4l-BS0P5yCSICLppmHmVU8SxnZa1OrGiyAl2LJw=s64-c-rp-mo-br100", "rating": 5, "text": "Used Storage Star in Cheyenne for a few months while moving. I approached it with a lot of apprehension given past experience with storage facilities. To say I was surprised by the amazing customer service, would be an understatement. They were great to work with, especially as my moving didn't go as expected they were always to great to work with. All of this with an amazing facility, clean, well managed, secure - I would be happy to fully recommend Storage Star", "date": "2025-09-04T13:50:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review, Jeff! So glad we could turn your storage apprehension into a great experience during your move!", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [ "cleanliness", "access", "security" ], "sentiment": "positive" }, { "id": "e14347be-4736-418d-8508-f97d6e87018a", "author": "Treyton ferrari", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmF-FWzn4NPsVgn8rz7ynFsWIjcb9ipPwN1npjEDRxeeOZNew2=s64-c-rp-mo-br100", "rating": 5, "text": "Samantha has awesome Customer service and is a professional and the work she does ! I was in a crunch and needed storage and she was the right person at the right time ! Thank you so much!!!", "date": "2025-09-03T21:26:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing! Samantha rocks and we're thrilled she helped you in a crunch. Your kind words mean everything!", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "858890af-0de4-4031-b6fc-b8b5be6f000f", "author": "lajuane brown", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBpXdkuNJ9wdfv_I8hKZ980wMVekqTFwwuksuRngynzqjMyGaW=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-31T21:41:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Lajuane. We appreciate the rating, and are glad we could provide you with a positive experience!", "replyDate": "2025-09-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "bbc6f7b5-1548-426f-8127-4a1a44c18b58", "author": "Samantha Darnall", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2ETEIK-ZgrcgXpu0u39OD6sGC5Sy-vX7s0s9vL1-yruzKqZ8u=s64-c-rp-mo-br100", "rating": 5, "text": "Great place!! Samtastic managers 😉", "date": "2025-08-30T19:15:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review, Samantha! :) We appreciate the five-star review!", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5528301c-9a9c-4921-a187-d9f658a66727", "author": "K G", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIagYNYi0WJU4PGcTNA8gYJqcrP_h8HQo1d5Rblnq8WvX-kuQ=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome fast service, Sam was very friendly and helpful.", "date": "2025-08-30T17:24:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the awesome review! Sam rocks at providing fast, friendly service. We're thrilled you had a great experience!", "replyDate": "2025-10-08T20:47:30.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d77d7239-2e9e-42af-9d85-adb8d10e9802", "author": "Steve Wojciechowski", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoZOVcKccDNFalRkuJIidCcKJUg5thahHq-bnyI4dws0qh6Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-28T14:22:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Steve. Your feedback is highly appreciated. Thank you so much for the review!", "replyDate": "2025-09-08T20:47:33.000Z", "tags": [], "sentiment": "positive" }, { "id": "208f1f1e-7ef7-4b87-8823-4d0c660a7ecb", "author": "Lee Villeneuve", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuprQl11NOHcpRgkg63RjhIO_BslkRqPMm-VzjeDj5irzR7g=s64-c-rp-mo-br100", "rating": 5, "text": "I had my household goods in storage here for a year! All items were safe, clean dry and secure! I would recommend them to anyone!! Thank you\nStorage Star!!", "date": "2025-08-28T02:01:46.000Z", "verifiedTenant": false, "featured": false, "reply": "We are thrilled to hear your items stayed safe and secure for the whole year, Lee! Thanks for recommending Storage Star!", "replyDate": "2025-10-08T20:47:33.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "5b83aa13-ea96-48a8-a058-f527a303cb6c", "author": "Eric Lucas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLepoSNcbuMoV94FRhRDUkk4ZmHfi0-H9LUh7fdMX9BAm--tQ=s64-c-rp-mo-br100", "rating": 5, "text": "This place is amazing friendly staff the gentleman that helped was amazing. The facility it great very secure and well maintained.", "date": "2025-08-22T23:55:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words about our staff and secure facility! So glad we could provide amazing service.", "replyDate": "2025-09-08T20:47:33.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "6bb33cc2-b43b-4954-b57a-416213c115da", "author": "Robert Curry", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLz7e64qJWYgYMkVduNMkykL658DIpPbBKMLm6aEquZeT_uKAo=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great facility", "date": "2025-08-20T20:06:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words, Robert! We're thrilled you enjoyed our facility and hope to serve you again soon!", "replyDate": "2025-09-08T20:47:33.000Z", "tags": [], "sentiment": "positive" }, { "id": "21bf8e0e-3a79-4967-a62e-aec8d62ade75", "author": "P M", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkyHXw94JMnMApa6txBflfCoofruXEqTR9k5BMI2SBi1zAzpps=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Sam was super helpful and accommodating. She helped with all of our question. Would definitely recommend.", "date": "2025-08-19T18:27:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the awesome review! Sam rocks at helping customers. Your recommendation means everything to us!", "replyDate": "2025-09-08T20:47:33.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e8fdc609-8edf-4312-8908-b5706b93cc1b", "author": "Jezabel Martha", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkB0ZeSYilChLA9O6_ohTtSJND5q45TCkCPVJMpdy_QhLC2isQwg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-17T04:48:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Jezabel. Thank you so much for rating your experience with Storage Star so highly! ", "replyDate": "2025-09-08T20:47:33.000Z", "tags": [], "sentiment": "positive" }, { "id": "2222f8bf-8fb9-429f-b887-1fdf9df202b4", "author": "Michael Cherny", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIG5-P1-srntCtiU1smCSxFSageR_CsLaMVlZNVJ2AnysHm=s64-c-rp-mo-br100", "rating": 5, "text": "Was a customer for a few years and never had any issues with security. Management has always been very helpful. Thank you!", "date": "2025-08-16T01:07:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful feedback! So glad we kept your stuff safe, and our team was helpful. Appreciate your loyalty & sticking with us as we switch to Storage Star.", "replyDate": "2025-09-08T20:47:33.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "84c85d69-4394-47fa-80c8-15f8b802dfb2", "author": "Lew Prettyman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX68urTfl0hGRoKtSdR6lXp944L3cQrjsdEf4n4Yy1x9G_JGwtf=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-14T23:30:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Lew. We must have done something right to get such a good rating from you. We really appreciate you taking the time!", "replyDate": "2025-09-08T20:47:33.000Z", "tags": [], "sentiment": "positive" }, { "id": "26dd642b-0a46-45fb-9532-6c77f4506dc7", "author": "D C", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3RaY_jDAiqJq8vjKwa7luzhv6RR-5q2yhWKI6E_EuVJy4YrM7=s64-c-rp-mo-br100", "rating": 5, "text": "Love the manager was amazing very friendly and he understood everything", "date": "2025-08-14T16:27:34.000Z", "verifiedTenant": false, "featured": false, "reply": "We are happy to hear our manager made such a great impression! Thanks for the kind words, Donna.", "replyDate": "2025-09-08T20:47:33.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4eef539d-5f32-4cca-9d32-680f176dedc6", "author": "S.E.", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdnAwbnt3lp97iO2Kzc15U9rU_iBRE4gD1NJI8QkxgEvF3G10=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-08-13T23:35:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, S.e.. We appreciate the rating, and are glad we could provide you with a positive experience!", "replyDate": "2025-09-08T20:47:33.000Z", "tags": [], "sentiment": "positive" }, { "id": "aec44226-a641-4f8f-995e-76b367bfaf97", "author": "Jason Mayberry", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJaNeT24_QWb9k4ygHo1lqP0WQnCTf9Ad8SJlXMxoYX69E5w=s64-c-rp-mo-br100", "rating": 5, "text": "Come vist our new location!", "date": "2025-07-25T17:59:23.000Z", "verifiedTenant": false, "featured": false, "reply": "We are thrilled to hear you're excited about our new location! Thanks for spreading the word, Jason!", "replyDate": "2025-08-08T20:47:33.000Z", "tags": [], "sentiment": "positive" }, { "id": "f29b3067-d234-4958-add1-466377c214ca", "author": "Kristine Wright", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVt9ZTJVg3hE_BPgMZGEZLy4RSy1bNZTktRgduqhG1sVpX_5J7p=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great management, clean facility and safe.", "date": "2025-06-29T20:15:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the review, Kristine! We appreciate it.", "replyDate": "2025-08-08T20:47:33.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "4074292c-3200-4ef3-9acf-2ce4c5b5fe8e", "author": "Krysten McCabe", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyVboEfpBdhYkldqCXMqgXp0ibxXctoVIaSrSyaXXvFz71VQ=s64-c-rp-mo-br100", "rating": 5, "text": "They are fantastic! They have been so helpful and pleasant! Highly recommend!", "date": "2025-05-10T16:54:39.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6e6b6edb-7e7f-40ff-ad7d-676d5813091b", "author": "Steven Melia", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWILzNchiK2nBQa2uDmkbjBwV1NscTNmNPALBSSs-aJQHveKK1i=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Fortress storage is a superb and exceedingly cooperative and helpful storage unit. I had a special situation in which they cooperated 100% and were exceedingly understanding. I give them a 10+ on their excellent services and Facilities.", "date": "2025-04-30T17:28:34.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ddd55e19-8adc-4d1c-a0df-7058be72b795", "author": "Tony Young", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEmk9WkppV4Hs2d-hPlyjgrw1JJVDHFeDxmmY62pdRbV_eig=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This is a great storage facility. John Walker manages it and just opened it not that long ago. Their prices are extremely reasonable and their facility is exceptionally clean and secure. I called late one evening to check on something expecting to receive an answering machine but John answered immediately and addressed my questions, this was on a weekend after 8:00 p.m..", "date": "2025-04-27T17:56:06.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "b715c77c-d55d-4546-b02a-d06652678462", "author": "Dave “nighttrain08” M", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3dqQ4JlLEu7Kv_d7Ao0yrcilr6Hmz2XWkCPqWcOzX9mhMZ6LT1A=s64-c-rp-mo-br100", "rating": 5, "text": "Kathy was great showing us around and getting us set up for our storage unit. The unit is clean and spacious. They are currently running a 50% off discount for the first 3 months and they have military discounts! Thanks K, Kathy 💕", "date": "2025-01-25T18:26:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you!!! And we agree, Kathy is the bomb!!! We appreciate your feedback! ", "replyDate": "2025-07-08T20:47:33.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "aba1eb05-4b58-4710-8b2d-8ac9dddedcd8", "author": "Hotel Frontier", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRZkRy3k6QaMRiUbiB-35VRGACCuTUO6zl5VBGnZBNqF_-fg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "There is many storage units in this town. Out of all of them fortress storage unit is far superior than any other storage facility in town. Not only do they have the best customer service very friendly staff, which are there on the weekends unlike other units, but the facilities are very secure and very well-kept never had any issues. Couldn’t ask for any more than a storage facility.. The storage locker is insulated which my wife liked because they kept her vinyls and valuables safe. Most units in town charge a high rate for on insulated units. If you’re looking for the cleanest and most secure storage unit in town look no further fortress storage unit is the place I give them five stars on every aspect of the facility. Will definitely be sending family and friends to fortress storage.", "date": "2025-01-24T18:58:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much! We appreciate your feedback and we are always happy to offer friendly service 7 days a week!!! ", "replyDate": "2025-07-08T20:47:33.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "9a2b4784-7d78-47eb-a607-c938fdd32f5f", "author": "Roy Davis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdK1KrC2ll-FfzBlwGk5ip5YOUNnI1FuL1mGv0xUNG4aqSe6Ko=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very new and high quality. Easy access. Secure with cameras everywhere. Don’t come here if you’re storing something illegal😎. Ladies up front are awesome and friendly.", "date": "2024-12-23T16:27:40.000Z", "verifiedTenant": false, "featured": false, "reply": "We keep an eye out! Thanks for the great review Roy! ", "replyDate": "2025-07-08T20:47:33.000Z", "tags": [ "staff", "access", "security" ], "sentiment": "positive" }, { "id": "274b8532-1e8f-4d8f-a2b1-59e68a3508a8", "author": "Brennan McKay", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUFKsdeKa68IX77_4AYONDKFZnyAJaDx0U-YZ6d7WdaAH4nA=s64-c-rp-mo-br100", "rating": 5, "text": "i’m very impressed with the way this unit was. the manage is a very kind person she was very helpful", "date": "2024-12-12T22:28:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Brennan! Nice to meet you! ", "replyDate": "2025-07-08T20:47:33.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e435eee3-85c0-4e29-96bd-00d448b16c7f", "author": "Grady Watkins", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNln3QCzDavire_1-iJaTVoO8z0aIyYg-cStod3gkvUVj4IQ=s64-c-rp-mo-br100", "rating": 5, "text": "I’m very impressed with everything there and she is amazing with costumer service", "date": "2024-12-12T22:28:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks Grady!!! ", "replyDate": "2025-07-08T20:47:33.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "63faf02f-ea0b-4824-89ab-b98b888ad274", "author": "Jon Perkins", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-VRV2Ct1Ua89jzGx_zCag0X5vGPF2co_VUQPQKaFaAm1cFC4=s64-c-rp-mo-br100", "rating": 5, "text": "Great friendly staff!\n\nLove the wide driving lanes between units.", "date": "2024-11-04T22:37:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Jon! We appreciate your business! ", "replyDate": "2023-07-08T20:47:37.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fc2ab9e5-1568-403d-b13b-c55eec4529ea", "author": "Valentino Blank", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMivwI3LxBz4lYb7pG3btZTqvtGcg2wV8_lY2zyZMUbOjxUg=s64-c-rp-mo-br100", "rating": 5, "text": "Fortress Storage has wonderful staff. They were very polite and professional. I also had the pleasure of meeting the owner, and he was equally great! The storage units are very clean and easy to access. 10/10 would recommend.", "date": "2024-10-03T12:04:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Valentino, THANK YOU so much for your review! Was a pleasure to assist you today! ", "replyDate": "2025-07-08T20:47:37.000Z", "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "09012a4f-c5d9-4101-9954-d808bc8097fd", "author": "Deion Shaw", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuJmW_pRHGfddhVpkBofu90eJE5XPDXLBnMwaHFOqAh-hBoQ=s64-c-rp-mo-br100", "rating": 5, "text": "Fortress storage was amazing to work with and affordable. Diana was also a joy to work with and made sure I got a unit that was fit for my needs. Highly recommend fortress for all your storage needs.", "date": "2024-09-05T20:14:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks Deion! It was a pleasure to help out!!! ", "replyDate": "2025-07-08T20:47:37.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "bfb6c505-4da9-40ab-a585-0b83175099dd", "author": "Jness Jay", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxNb-fOwiG5DHvLtdiEfrTeIaamATYlFzqCrQyJUVBuk-AHg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Respectful, quick working, professional!", "date": "2024-07-05T16:19:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much!!! Your opinion matters to us! ", "replyDate": "2025-07-08T20:47:37.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9bc8a432-30eb-4f91-b825-205cee928ae9", "author": "Ryan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJD_fUaHvNIYQgvCcu9-6Gwlv6fdO5xRlWuAb8FCW9Z2XC7wA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Rented a unit here for the past 8 months or so to store my pristine Miata. Grounds are always clean and never had a single worry. Only reason for leaving is an out of state move. Great place if you need to store a classic car to keep it out of the Wyoming weather! Highly recommend!", "date": "2024-06-25T13:29:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks Ryan! With staff on site 7 days a week, we had you \"covered\"!!! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "713c4646-08e2-42cc-a1ad-d29a7bac63c7", "author": "Keith Rife", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWp4aEAmNAZGnrPdx27H0l482K9HwcIB5jfHZ3oV_YPilzmPFyvuw=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent security and wonderful gal in the office to help get everything setup.", "date": "2024-06-09T16:23:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank You Keith! Pleasure to help you! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "c11d88bd-5804-4662-a644-6c7363275502", "author": "Chandler Waybourn", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHM4oYn8MqlKVJ1fjx-L8TbfPrFLVn8Cp131ATD0AmDwv8AA=s64-c-rp-mo-br100", "rating": 5, "text": "Diana was amazing, we needed a unit ans were able to walk in, go see the unit and walk out within 10 minutes!", "date": "2024-06-06T15:23:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Chandler! Pleasure working with you! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [], "sentiment": "positive" }, { "id": "591e1528-32ae-4a82-b9f1-482d9b5deb76", "author": "Nancy Lenhardt", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITx9Zg86AnrCQlh3rPYcHoeCIHYov7wir0ga1yQkfoi5k8cg=s64-c-rp-mo-br100", "rating": 5, "text": "I have used several storage unit facilities in Cheyenne and this is by far the best! The units are secure and the facility well maintained. Plus the office staff is friendly and helpful. Great prices too!", "date": "2024-05-02T19:47:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Nancy! We appreciate your feedback and really enjoyed working with you! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "d691a15b-3703-4d24-86d4-5918c12abe53", "author": "Bonnie Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7za_yDTgTRnRDnhmznk889qcS2a-yyKkbPQ7GtPAGyradJQ=s64-c-rp-mo-br100", "rating": 5, "text": "Diana was very nice and informative with our storage needs. The facility was very clean and staff is on site every day which was a definite plus.", "date": "2024-04-21T17:50:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Bonnie, THANK YOU! We appreciate your opinion AND your business! It was a pleasure to help you out! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "e5c84030-939d-4b8e-815a-252b39ab4eee", "author": "Jason Patten", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWq-1nhOIhjwQtomIt93rTeETVsJLSKVwazAj-3oau2hfE-VnzB=s64-c-rp-mo-br100", "rating": 5, "text": "The management made our move terrific and hassle free. Diana is the most helpful accommodating professional I could have asked for and she helped make our business run smoothly, above and beyond any possible expectations!!! The facility is new and the layout is perfect!", "date": "2024-04-12T18:37:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Jason! We pride ourselves on being good neighbors!! We appreciate your business and you taking the time to leave a review! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4eb96524-8e4e-4d05-8337-102dce2b3d67", "author": "joshua rusiecki", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwU8Ttpes7FH-spPwiWGoNRp56Y1sC09Xi1-sTODQi28lXbA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Diana was wonderful and very helpful very good storage place and it’s big. Also big trucks can get in and out very easily. I just want to take this time to say thank you for helping me with my storage needs.👍🏻👍🏻👍🏻", "date": "2024-04-12T15:13:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Was a pleasure to help you!! Thank you for such a positive review! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "56290287-6d3a-4340-b5e7-cc83520488a5", "author": "Ghost Rider", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_v2-gUuT2CR907OV912QIhiHM8UnBb07VGNxheI8K7CqNSDic=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service and storage facility. Super clean! Diana is amazing and is very willing to work with you and accommodate your needs! Highly recommended!!!", "date": "2024-02-16T03:11:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much! It is my pleasure! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "4c32be58-9fd5-46ed-9ee4-e928e490c063", "author": "Kassondra Elliott", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYu1WJ-Skkjx7IA1aylSDnfEve5WoXzpxc0Kpl44p5MaA1Q2Uz=s64-c-rp-mo-br100", "rating": 5, "text": "Clean, convenient, good pricing, and friendly staff!!", "date": "2024-02-16T01:54:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Kassondra! We appreciate your business! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "9018fe31-e3b4-469b-a97b-98715d6e9f36", "author": "Alyssa Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJnI_uD3Kuz7jydSG6zB7kJwv1TZb_26qULi2VSKmNf-MU1w=s64-c-rp-mo-br100", "rating": 5, "text": "Diana is incredible! 💜 supper kind and extremely helpful!", "date": "2024-02-07T16:41:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much Alyssa! Customers like you are a blessing! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4f8a9bc5-2404-445c-8713-578b7f7afdf8", "author": "zack schleicher", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFiRKpr6xa3a_XjLaRggJBQl0zwW4ClDE8G5BL9v2UfMnaj3-X=s64-c-rp-mo-br100", "rating": 5, "text": "Quick and friendly management", "date": "2024-01-29T15:52:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks Zach!!! Pleasure to have you as a new tenant! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "90079b82-8e5d-42f2-8e39-49401f233e1b", "author": "Brent Hurst", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0CsspVNaD83igwQnR0aGZDzdYx-4h7gZJ0vS5ZF8LjtuMQw=s64-c-rp-mo-br100", "rating": 5, "text": "Best storage units in town. The people are great to work with and very nice. Will refer people to rent here", "date": "2023-10-30T18:14:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Brent! That is the best feeling when people refer others! We appreciate your business! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [], "sentiment": "positive" }, { "id": "c63a2732-06fd-4c52-bd99-f0864b08d3a5", "author": "Patricia McCoy", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXP5f6KC4YBQPe2r4zVJAISJYEBH5q8KmWYIYjF5_vNK71f_lb_=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The staff is super friendly and helpful when you need it. The storage facility is secure and kept very clean and maintained well! I love that they offer the option of additional insurance protection for our stored items as well! I absolutely recommend Fortress Storage!", "date": "2023-10-15T15:52:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Patricia!! We are grateful for your positive review and you are a joy to work with as well!", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "4ea56bbd-86d5-41f0-b025-cd585afefd28", "author": "Tommy Knott", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEW0pUc7eGuXATGsKRVQucKCv1lMc-qbbrc-ipwR3xirjRhg=s64-c-rp-mo-br100", "rating": 5, "text": "Diane (mgr) was extremely helpful! I put an enclosed trailer in storage and after 2 tries where the trailer didn't fit (my fault for not measuring total length of trailer) she found a perfect unit and assisted in backing in!. Also one of the most secure storage complex I've been using! Definitely recommend fortress storage!", "date": "2023-10-04T15:27:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Tommy! We appreciate your kind words and we were happy to help! ", "replyDate": "2024-07-08T20:47:37.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "eefc1d65-f98e-4e2f-9f9c-21c4cb3f85c8", "author": "Abbey Mortensen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0AkiwzRELFZH-YIkoLI4WUb_sBxVUYjUVipIOwg-5_0hpjw5i=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Everyone was kind and helpful! It was always clean and well-maintained. The location was perfect for me!", "date": "2023-06-28T18:58:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Abbey! We appreciate you taking the time to tell us! We appreciate your business!", "replyDate": "2023-07-08T20:47:37.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "37130131-c3f1-4e9b-8523-d7e9bd96985c", "author": "Renee Kocina", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPHpWwVZNK_EbGfEvzsj8e_pKBNojVCtdSdYzwzXWqDLb_M4E=s64-c-rp-mo-br100", "rating": 5, "text": "The units are clean, secure and easy to access. The prices are good and the staff is super friendly. If you need a place to store your extra belongings, Fortress storage is a great choice!", "date": "2023-05-22T13:53:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Renee, thank you so much for your review! We are excited to provide a safe/secure/positive place for people to store their treasures! We have staff on site 7 days a week to serve you! ", "replyDate": "2023-07-08T20:47:37.000Z", "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "fc1d8647-713e-486f-b728-c3a78fe6d29c", "author": "Dana Even", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFfno_HRZVufmgbflE6AxJiTGMiKl74bW-yA0KoCTNjrcYAgk=s64-c-rp-mo-br100", "rating": 5, "text": "Diana was so friendly and was immediately able to show us a couple of units when we popped in. New facility and is very clean! We’re happy to be new Fortress Storage customers.", "date": "2023-03-14T18:07:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much Dana!! Was a pleasure to serve you two! ", "replyDate": "2023-07-08T20:47:39.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "36532fa2-a724-46a2-ac2f-321085c92679", "author": "Austin Taylor", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV41iqbOjlbUTPomV_QmmJNWLONUQePx_WK4Hvw-V5N284wbeDp=s64-c-rp-mo-br100", "rating": 5, "text": "Had the best experience with Fortress Storage! Diana was very helpful, welcoming, patient, friendly, and kind. This was my first experience renting a storage unit so if you're like me and you're out there confused and need suggestions, this is the place. Thank you Diana!!", "date": "2023-02-20T17:33:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Austin! You were a pleasure to work with! Good luck on your adventure!", "replyDate": "2023-07-08T20:47:39.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6e9a243b-5ea9-4195-81bb-80ed019bbf69", "author": "Eddie Jr Fernandez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV81TrygBYA1ncA8k5FCT0Z5hORGOuG3J7gJaUfYRgAQK3Dod9ZSg=s64-c-rp-mo-br100", "rating": 5, "text": "Top quality storage for a fair price. Military friendly. They don't lie about improving security measures so they can raise rent rates on you. 😁", "date": "2022-12-02T22:05:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your service Eddie, and Thank you for your business! ", "replyDate": "2023-07-08T20:47:39.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "8df0d806-dc3a-458f-83b2-179b76bf3d73", "author": "Steve", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjUp_YmCq2TfWmyr9o4lvSsPc3Y-qUmRoruSQ5q8dWDd_09oJmIw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice clean, new facility with lots of options. Staff will spend the time making sure you get what you need for storage. Lot is very secure with the extra nightly sweeps performed by staff as well as surveillance all over to help keep things secure. The location is very convent and is easy to get in and out of with minimal traffic on the main and side roads. Did I mention friendly staff? The staff is super friendly! They were working through opening day glitches when I was picking out what I needed and even with no furniture in the office and construction being finished, they found the time to make me feel welcome and help me with my storage needs.", "date": "2022-12-02T18:19:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Steve, That is so nice of you! We are happy to be able to help you with all your needs. ", "replyDate": "2023-07-08T20:47:39.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "4f7eef25-4d8b-4674-9e55-c92cf5c06951", "author": "Marj Oliver", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6dQ1kUHeCbYZVBgt-rwIaA_bJGSzRjPy8LG8-4dLhnbSdvg=s64-c-rp-mo-br100", "rating": 5, "text": "This is a very clean facility with great rates and the friendlist, most professional manager I have ever met.", "date": "2022-10-12T19:12:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Awe... thanks Marj!", "replyDate": "2023-07-08T20:47:39.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "85e3b6fb-59bd-460c-9316-1196627db35e", "author": "Kelly OHiggins", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5tD8FsUTZ4uGxBxeUDIQxGJm4Jc9Fh-MDy_dc3mtblcWZF0gk=s64-c-rp-mo-br100", "rating": 5, "text": "Best place to store my stuff. Management is amazing! Nothing bad to say regarding the anything I’ve encountered!", "date": "2022-10-12T18:18:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Kelly!", "replyDate": "2023-07-08T20:47:39.000Z", "tags": [], "sentiment": "positive" }, { "id": "9fe7bd66-0ce4-4912-82a3-2df2f32ed507", "author": "Julie Taylor", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV09LWTKw3y_c9TXNDMCXbpERBLZf-Nf8AxlcqkjpNH-UzzQ=s64-c-rp-mo-br100", "rating": 5, "text": "Reasonable fees, good location for us and friendly staff.", "date": "2022-10-06T04:32:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Julie!", "replyDate": "2023-07-08T20:47:39.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "adcb87ac-72a3-4b2a-bf8f-068ebe9951aa", "author": "Ashley Davis", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXdaFsWAw9O-j_fwegFuATlb6Mwnd3ceNspkFZmT53xj-owQ=s64-c-rp-mo-br100", "rating": 5, "text": "Easy to work with, great Staff. Best prices in town!", "date": "2022-10-06T00:30:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Ashley!", "replyDate": "2023-07-08T20:47:39.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" } ] }