{
"summary": {
"average": 4.7,
"total": 245,
"distribution": {
"1": 11,
"2": 2,
"3": 2,
"4": 8,
"5": 222
}
},
"reviews": [
{
"id": "51867a0b-b559-4fdc-b055-2a653d9883c3",
"author": "Paul T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuUolgv1pjA009ZuCH-fG70ChhATFQ7F_FvMyz4iHddEeJyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility and customer service on setup.",
"date": "2026-07-09T22:13:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "55596860-a3fa-4dd5-b35e-ec96dc184e1b",
"author": "micah rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHGF_4p4VGduTnIeBUrqArNHvlfQxyUbW2BbdHo_Rv_CCaUg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Storage Star is one of the best facilities in Colorado Springs. Clean, safe, convenient! Easy for a large Uhaul or truck and trailer. The property manager Diane is pleasant and helpful. Management over all is great to work with and listens to your needs and concerns. Very affordable and easy online set up. They can store anything of any size here as well!",
"date": "2026-07-07T17:56:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Micah, thank you for the wonderful 5-star review and for highlighting our clean, safe, and convenient facility. We're glad our drive-up access and large-unit options made your move easier and that Diane and the team were helpful and attentive to your needs. We strive to keep pricing affordable and the online setup simple, so it's great to hear that worked well for you. We appreciate your recommendation and are here whenever you need storage.",
"replyDate": "2026-07-09T14:28:08.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "0c1a14ef-0c32-4c93-a1ab-3673293ea1f6",
"author": "Willow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyUuasygnkaSCEwg9au71AoU0Fb4zU3Yn_38FGAIgNlqDZ4naf=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "HIGHLY RECOMMEND!\nI was recommended this place by a friend and have been with Storage Star for about two years now. Any questions or concerns I’ve had were always accommodated and were answered in a timely manner. It has always been a quick process to move-in/change/move-out units as needed and the website is pretty simple. They conduct frequent security checks and will call you if your storage is unlocked or opened. Diana and Dennis are always great to work with and were super helpful! Overall, great staff and storage!",
"date": "2026-07-03T00:12:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Willow. We’re so glad Storage Star has been convenient and responsive for you over the past two years. We’ll pass your compliments along to Diana and Dennis — they’ll be thrilled. We appreciate you recommending us and are always here if you need anything.",
"replyDate": "2026-07-04T00:28:08.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a4165c1b-c1f2-4683-a3d8-4d5b2bd58499",
"author": "Y S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM6HdwXODNu6PlmnEOlPqw0oDuc-TwrXUVcFFA9WfBXvGCtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice experience. Celeste and Dennis are great.",
"date": "2026-07-01T18:13:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind review. We're delighted Celeste and Dennis provided a great experience. We appreciate your feedback and look forward to serving you again. If you need anything, please let us know.",
"replyDate": "2026-07-03T00:28:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c721195-2f2d-4447-8e20-223a4ce62799",
"author": "A Google User",
"avatarUrl": "https://lh3.googleusercontent.com/a/default-user=s64-c-br100",
"rating": 5,
"text": "Edit** NEW REVIEW**\nHere we are almost 4 years at this storage unit and it’s still be great!! Staff is always friendly and helpful whenever we need anything. Moving out of one unit and into another they have been extremely flexible as well!! We appreciate you!!\n***************************************************\n\nWe’ve been with StorageStar for over 2 years and have never had an issue. They are a very clean facility & the staff is friendly and extremely helpful, especially when we lost our keys to our lock; they helped us get back into our storage unit!! I always recommend them when people are looking for a storage facility cause their pricing is unbeatable in comparison to other places!! Highly recommend!!",
"date": "2026-06-25T23:39:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your 2+ year loyalty, Veronica! Thanks for highlighting our clean facility, helpful staff, and unbeatable pricing. Your recommendation means everything!",
"replyDate": "2025-08-10T00:28:08.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0306050f-4f80-40df-9655-f6d219bb2f33",
"author": "atuma adedeji",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsYiyvJisdVIZoZasVVyxd23JZ0ENWSszTb0Yn2PIZXxgmO-CM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana is the best, me and my husband Matthew Taylor experienced the best service at the storage place. She deserves a raise. We will definitely refer your company to our friends and family because of Diana.",
"date": "2026-06-25T16:40:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the wonderful review and for recognizing Diana. We're thrilled that you and Matthew had an excellent experience and will pass your kind words along to Diana and our management team. We truly appreciate your referrals to friends and family. We look forward to serving you again.",
"replyDate": "2026-06-26T00:28:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76377297-5003-4d01-953b-38c778cb7d8f",
"author": "Gerri Hanson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITsknZqS15OIl7JVP9itTaexkq193WkfLbmc8Qr-KQ1EkcIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good communication from the corporate and local teams.",
"date": "2026-06-15T22:02:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gerri, for the great review. We’re glad our corporate and local teams communicated clearly and made your experience positive. We appreciate you recognizing their efforts and look forward to continuing to provide excellent service.",
"replyDate": "2026-06-19T00:28:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a70295f-6adf-4c1b-8225-fe89f2891522",
"author": "Nancey Mondragon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLF6wMSTGc6foM30ksWVtLB33jiRR0BOF9X1meV70wSB2RYug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana has been very good with her customer service and helped me with a rental.With a smile and made sure I got what I needed.",
"date": "2026-06-10T20:28:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Nancey! We’re so glad Diana provided friendly, helpful service and made sure you got the right rental. We’ll share your kind words with her and look forward to assisting you again.",
"replyDate": "2026-06-12T00:28:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e631c0c3-d21d-4e72-be72-32cf90ee742b",
"author": "Amber Carr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbc36hMpvnxjR7SyaUUNriKJtmtnh2pQqwYfMmrNDX0NfgZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Star storage is one of my favorites I will always refer star storage on aerotech in Colorado Springs not only a safe place and clean place but the workers there are awesome Diane is whom I worked with very professional very supportive and one of the kindest person there thank you star storage for hiring a great person like her if I need to refer some one for a storage spot and person to talk to bout a rental it will be Diane at star storage !",
"date": "2026-06-09T17:36:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review, Amber. We’re thrilled to hear Star Storage on Aerotech provided a clean, safe experience and that Diane’s professional, supportive service made such a positive impression—she’ll be proud to hear your kind words. We truly appreciate your referrals and look forward to helping you or anyone you send our way in the future.",
"replyDate": "2026-06-10T00:28:08.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "82da0761-0b90-4cd0-95e2-d14323b94645",
"author": "Ivan Ordonez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtUoiXnt1fGI_j0j1Q7bqQFkQ7V-1F7CYS2CHY_8vl3SfKepQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane is awesome she was very helpful",
"date": "2026-06-09T16:47:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Ivan. We're thrilled Diane was so helpful and we’ll be sure to pass along your praise. We look forward to serving you again.",
"replyDate": "2026-06-10T00:28:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42466416-7d74-41d3-ae19-0585a1d3c35e",
"author": "Samantha Knowles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7cOP82-DTJ9f4lcw7NfzF5ajEVL6hKRE0OLKscm4FEcTPqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Saying bye to this amazing place. It’s been a good 2 years, it’s been so clean, and staff is so nice especially Diane love her!",
"date": "2026-06-04T21:03:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Samantha. We’re thrilled you enjoyed the past two years and appreciate your compliments about how clean we kept the place and our staff, especially Diane; we will make sure she hears your praise. We will miss you and wish you all the best, and please stop by to visit anytime.",
"replyDate": "2026-06-10T00:28:08.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2c0d1f0a-0365-48c8-9566-fbf24fd17432",
"author": "samantha velasquez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyulWmayYZIRsZ3CUhXXHo6tyZKJst0NGpzjhbVIXMNVclU5mnzg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My husband and I love this place for the last few years and today we have to say bye until next time. Very clean and very friendly people here",
"date": "2026-06-04T21:00:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Samantha! We're so glad you and your husband have enjoyed your visits over the years. We appreciate you noticing our team's friendliness and the cleanliness of the space. We look forward to welcoming you back soon.",
"replyDate": "2026-06-10T00:28:08.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0e163c36-e624-4585-aa97-4e6c55671053",
"author": "Bridgette Malady",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVD4Xt6O0oGQAwoQuMvTZiHBmV1sMj1LFFm6PAti8TZpPvKHhmRMA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I want to thank Diane at Storage Star for making my storage experience great! I was in the hospital and she made sure my unit was ok",
"date": "2026-06-03T19:22:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "It's awesome to hear that Diane was able to ensure you had a great experience at Storage Star in Colorado Springs! We really appreciate the review and five-star rating, Bridgette. Thanks for recommending us!",
"replyDate": "2025-08-10T00:28:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f87080e-edde-4174-bdd9-5cc0f327e135",
"author": "Joshua Boyce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIj-VEaB1yEk8loCQsA1SqINY6YQyCoYFEK6AFRSGxK16M3l0Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana provide excellent customer service to me",
"date": "2026-06-02T22:58:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review — we're so glad Diana provided excellent customer service to you. We appreciate you taking the time to share your experience. We look forward to serving you again soon.",
"replyDate": "2026-06-10T00:28:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "88f60ae1-7c6d-4269-92ac-ead017fe1e4c",
"author": "Paul Goodwin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLs7uSxnm5kUKsu9-a4t55GkIboo3tVLLDK2IIdu_GlHETjvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane went over the top with helping us with our problems , I can't thank Diane enough. ITS REFRESHING to see there are people like Diane that know something about customer service..... Sincerely Paul Goodwin",
"date": "2026-06-02T18:46:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Paul, for your kind words and for recognizing Diane’s outstanding customer service. We’re thrilled she was able to help resolve your issues and that her assistance made a positive impact. We’ll be sure to pass your praise along to Diane and the team. We appreciate your business and look forward to serving you again.",
"replyDate": "2026-06-10T00:28:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2149662-d34a-4b2f-810f-84f72d8d2fdb",
"author": "Sam Olgren",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkJn69pky5E-_ZtwAL21DCq97wynCp-7TAPi6fe1SvIuJWNOY4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane is absolutely amazing! She treating me like a human being. Very kind,caring, and compassionate woman. Glad to have found such a great place to keep my memories safe and secure. Thank you Diane!",
"date": "2026-06-02T18:07:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Sam. We're so glad Diane treated you with kindness and compassion and that you feel your memories are safe with us. We'll be sure to pass along your praise to Diane. We appreciate you trusting us and are always here to help.",
"replyDate": "2026-06-10T00:28:08.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "5c9922db-df22-4512-9a0a-453452f7cdc9",
"author": "josh farmer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeJmBbqWJTHxJBm5KPVBWcJAxlQqM7R2BLCCcwURDWJ5ud_RRk=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are super friendly and provided great service.",
"date": "2026-05-31T20:19:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Josh, thank you so much for the kind words and the five-star review. We're thrilled our team was friendly and provided great service. We appreciate you choosing us and look forward to serving you again soon.",
"replyDate": "2026-06-10T00:28:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e5f6a605-3b7b-4445-91fd-e6b1e5236a5f",
"author": "butterscotch stalion",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzqWQgOt6PBpp-VhUQCxbPHwVwrmZcDyarR2zpi3VzpfzENat_=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Diana did amazing! She was able to save us money by combining our units into one! Thank you! Also, great glasses!",
"date": "2026-05-29T16:42:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the wonderful feedback! We’re thrilled Diana could help save you money by combining your units and that you loved the glasses. We’ll be sure to pass your kind words along to Diana and the team. We appreciate your support!",
"replyDate": "2026-06-10T00:28:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e393fc5-c4a0-4c70-8d8e-869f0684820b",
"author": "Melinda Co0ns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2yZBRT4QHt9d_94SwHvRKgVY3MwfNLly8rHqN-fkx2BzbEg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Diane was super helpful in getting me switched over to a different unit. Quick and easy. Excellent customer service!",
"date": "2026-05-28T19:49:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Melinda! We're so glad Diane was able to make your unit switch quick and easy. We appreciate your kind words and are here if you need anything else.",
"replyDate": "2026-06-10T00:28:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "39b11beb-4822-497c-bc63-de4d57e69e48",
"author": "Ashley Nicole",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9UXpXHs9ChMFxDKxK2TLCR6tRerGhtfjDhfgU-yzQRp4VjBVj=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I came into storage star today because the storage unit I use had an unexpected issue and my stuff got water damaged. When I arrived I was greeted by a wonderful lady name Diane, who manages the units. I explained my issue and she helped me quickly without any hassle and transferred me to another unit. I am so grateful she was there to help me because I was stressed over the situation. Her customer service is top tier and efficient. Thank you again!!",
"date": "2026-05-26T23:53:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ashley. We're sorry your items were water damaged but glad Diane could assist quickly and make the transfer hassle-free. We’ll share your wonderful feedback with Diane and the team; it's great to know our customer service helped reduce your stress. Please contact us anytime if you need further assistance.",
"replyDate": "2026-06-10T00:28:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "286fb897-02c6-442b-b937-e170cd26fb1a",
"author": "Darwin Germinal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSJH6panHv_RpqWwbBoQAhZEeyOiGv0qwRULz9Er0tljyE1nnv=s64-c-rp-mo-br100",
"rating": 5,
"text": "I want to sincerely thank Diane for the outstanding customer service she gave me today. As an active duty Soldier with 9 years in the Army, life has been extremely high tempo lately with training and deployment preparations, so having to deal with account issues on top of everything else was honestly stressful.\n\nDiane was incredibly understanding, patient, professional, and genuinely caring throughout the entire process. She took the time to listen, helped me resolve everything smoothly, and made me feel like more than just another customer. By the end of me leaving, I finally felt like I could breathe and think clearly again.\n\nIn all my years moving around and dealing with different storage companies and customer service representatives, I can honestly say this was by far the best customer service experience I have ever received. Diane truly went above and beyond, and she deserves recognition for the amazing work she does. Thank you again, Diane your kindness and professionalism made a bigger difference than you probably realize.",
"date": "2026-05-23T19:43:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Darwin, for your thoughtful review and for your nine years of service in the Army. We are thrilled Diane was able to provide compassionate, professional support and help ease your stress. We will be sure to share your comments with Diane and the team so she receives the recognition she deserves. We are honored to support you and please contact us anytime if you need further assistance.",
"replyDate": "2026-06-10T00:28:34.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "94cb242d-e346-403c-bc4f-79b1897d7010",
"author": "maddie valladares",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIztdMuoYUTymS6FEVpTqsBapI3pVGkbdib3fwjCkC0eTGHsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was amazing!! Definitely recommend storing with them!",
"date": "2026-05-22T15:34:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Maddie! We're thrilled Diane delivered excellent service and really appreciate your recommendation. If you need anything else with your storage, we're here to help. Thanks again for choosing us!",
"replyDate": "2026-06-10T00:28:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab086cea-7967-47db-9393-56b54a86b173",
"author": "Anthony HAZARD",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-MvQLN-fz2fsUxFrdVERdG0EygJeQF3doykfpHG8c8OOP9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Im very pleased with the service that miss diane has provided me with, Very professional and prime example of excellent customer service.",
"date": "2026-05-18T18:51:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your experience! Thanks for highlighting Diane's awesome service and our great rates, Anthony!",
"replyDate": "2025-10-10T00:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "657e6141-f3e0-4138-b60a-6ef73bafcf5c",
"author": "Monse Govea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLm94WeeOyafQLMDdkOOjjLHwW3e5iTCDLSqUCYbQEiZ08j=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went in yesterday and today to get my storage. I ended up changing units because I needed something bigger. It was quick and easy! For both days Dennis R. helped me out very helpfully and was very friendly. I highly recommend coming here!",
"date": "2026-05-15T16:21:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review, Monse. We’re glad Dennis could make the unit change quick, easy, and friendly for you. We appreciate your recommendation and are here if you need any further assistance with your storage.",
"replyDate": "2026-06-10T00:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "59cdd6a8-5283-4c7f-95ef-31b86870953a",
"author": "Frank Garrett 2020",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-yH5LxW0ql0uIVcfFjPmVt52BxUz4n4Yb-XWaIUbavz2o9EoE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was very helpful in getting my units setup and showing me the units and where to load. Facility is very clean.",
"date": "2026-05-12T23:07:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for the 5-star review, Frank! We're glad Diane made the move-in and loading process easy for you. It’s great to hear you found the facility very clean. If you need anything else, please let us know — we’re always here to help.",
"replyDate": "2026-06-10T00:28:34.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4d7fe1b3-41f0-4817-85ba-922626c191d9",
"author": "Patrick Mxdaniel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4VW6B_wd2aImRLcxxdSmR8k6R_QPVLUYPq_goKBuFaNai1YX5Xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana and Dennis was awesome, they helped with any questions about my bill .As well I think they make me feel my stuff is safe.PROPERTY is clean and the combinations is on top.",
"date": "2026-05-08T17:25:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! So glad Diana and Dennis took great care of you and your stuff feels safe with us!",
"replyDate": "2025-11-10T00:28:34.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "52865b27-2fe9-4e69-a2bd-990ed168d796",
"author": "Jc Fabworks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqgbkuRqkOPp1J3N9qGLRXGtFrrVsNUuBBBpHGEPcjm2hlbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-07T18:17:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jc Fabworks, for the 5-star rating! We appreciate your support and are glad you had a great experience. If there's anything we can do for you in the future, please don't hesitate to reach out.",
"replyDate": "2026-05-10T00:28:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "502269bd-338f-49a8-98c0-2a179007aaec",
"author": "Em J Farmer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdxukUNDN7Hp96WW7zSc0KNh5hY8kNjq8ca-Xa3W5rYuoZ2Tg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Diane is incredible and helpful. This place is the one you want to rent for storage in town. No where else!",
"date": "2026-05-02T17:01:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5‑star review and for recommending us! Diane will be thrilled to hear you found her helpful. We’re honored to be your go‑to storage choice in town and look forward to helping you again whenever you need us.",
"replyDate": "2026-05-10T00:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "60e8e2c8-aa1e-4ff9-9afc-1b17a5e9e1b4",
"author": "Cat Ownby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_TZv2rmKeMljHntHXG-EKOGtX9Q36KaFH6rRjQbR4Qr08HQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana is amazing! She is always so helpful!",
"date": "2026-05-01T20:53:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Cat. We're thrilled Diana has been so helpful and we will be sure to share your praise with her. We appreciate you taking the time to leave a review and look forward to serving you again.",
"replyDate": "2026-05-10T00:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1c287bc3-52a5-4f94-881c-160b728d3959",
"author": "Judy Hardy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBNrmihBc2XvcaekBIb-UGH_Yf1CfIYNPIqE7Cn8gjIdqj8QJbsQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dennis and Dianne took care of me. Thank you so much",
"date": "2026-05-01T19:30:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Judy! We're thrilled Dennis and Dianne took such great care of you. We'll pass your kind words along to them and the team. We appreciate you taking the time to share your experience.",
"replyDate": "2026-05-10T00:28:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ca6fea2-d1bd-4db3-947c-2386b6219bf6",
"author": "James Parra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbGgAPsMydIxA549oZYBHDoJG-0zVsCqYpJN9cfgi_y5YAeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Today dennis and Diana has amazing customer service and they where so helpful and they have a clean and easy access units they have multiple size small and large sizes . I would recommend this self storage.",
"date": "2026-05-01T19:05:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, James, for the great review and for recommending our storage. We're glad Dennis and Diana provided excellent service and that you found our units clean and easy to access. We offer multiple unit sizes to fit different needs and appreciate you mentioning that. We look forward to helping you again in the future.",
"replyDate": "2026-05-10T00:28:34.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d6d2f0fd-dccc-44c3-b6f0-d3753d4bccec",
"author": "Nicolle Medina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGtYtqKJsNOeC0AUWfOozIwUd78704nH7fqE1nhUrhPvsN-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was amazing and quick with assisting and locating the perfect storage unit with easy access to the closest door for moving.",
"date": "2026-04-24T23:16:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful 5-star review, Nicolle. We're thrilled Diane was able to find the perfect storage unit with easy access and make your move simpler. We'll share your kind words with her and appreciate you choosing us for your storage needs.",
"replyDate": "2026-05-10T00:28:34.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "6b2aa26d-fc3c-4c01-825a-dbdbfc50ef02",
"author": "Crystal Simon-Forney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXs8IZns_849qjcfVHjoJZORXgS75kgHW-94A7WFaN64Ga-Nq94ww=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff is friendly. Staff goes over and above. Great prices. Facility is kept clean. Best around. Climate controlled.",
"date": "2026-04-24T20:21:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words, Crystal — we’re thrilled our team, pricing, and facility met your expectations. We’ll share your praise with the staff; they’ll be happy to know their efforts are appreciated. If you ever need anything else, please let us know.",
"replyDate": "2026-05-10T00:28:34.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "77278595-65eb-45de-9315-b7decf302760",
"author": "Christean Barrows",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWS83JxQtqOHEdGGgZi54XgOfjibu3Vkzbv5iLZlOhxhCe0pZePoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have to say that life get hard sometimes. And you need a little help sometimes as well. Diana from storage star is that person. She understands lifes issuse and is always trying to find a way to help you. She understands that it isn't just stuff in a box. It's people's lifes in those boxes, and would rather work with you then for you to lose your stuff. I can't thank Diana enough. Thank you my dear. If you need a really good, very clean, has indoor and outdoor, small or large storage. So she has something for everyone. Trust me you won't be sorry!!! Go check out Storage star",
"date": "2026-04-18T02:02:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! We are glad we could help during tough times. Thank you for sharing your experience, Christean!",
"replyDate": "2025-07-10T00:28:34.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a423817e-3872-4e90-a034-7c65e7d3991d",
"author": "Angela Wallis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIznet_3AndRGkvh80qZFKaRdf9jwB_3KghbQiPxJCKxarUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane is a delightful person, I had no problem getting the right storage. Because of her my experience with getting a storage unit was hassle free. I am gonna tell everyone if they need a storage go to storage star Diane will get you what you need",
"date": "2026-04-17T00:58:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Angela! We’re thrilled Diane made your storage experience hassle-free. We truly appreciate you recommending Storage Star to others — referrals mean a lot. If you need anything else in the future, we’re here to help.",
"replyDate": "2026-05-10T00:28:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "df6ad8ca-67c3-43cf-a347-10f1f8d86773",
"author": "Rye [Mariah Carroll]",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURwET-GJJmwUC65xjmMRHjQhDNGgLxr8hMzCz3xr6ZfKvPzkJbWA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I cannot recommend this facility enough, specifically because of Diane! I arrived 15 minutes after the office had closed, in the middle of a very stressful personal move and a total 'frazzled' state of mind. Diane didn’t just help me; she went above and beyond to make sure I felt at ease and fully accommodated. Her kindness and amazing attitude completely turned my day around. She is truly the best!",
"date": "2026-04-16T00:18:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review, Mariah. We’re thrilled Diane was able to step in and make your move less stressful. I’ll be sure to pass along your kind words to her — she’ll be delighted to hear this. We truly appreciate your recommendation and are always here if you need anything in the future.",
"replyDate": "2026-05-10T00:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "229e1d85-97c7-4b1b-bfd1-01807b9178de",
"author": "John Sherman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJWE4EwU6gCL1Agz7LwDv58GrJemQsQcY4ux4MNiEdcPeidA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, professional, and had a great attitude",
"date": "2026-04-15T23:27:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, John! We’re thrilled you found our team helpful, professional, and friendly. Your kind words mean a lot and we look forward to serving you again.",
"replyDate": "2026-05-10T00:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "58b4ed33-c9fe-4cf1-9b69-4c76ea699268",
"author": "Ericka Pitre",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5FAnezgbtM9VCEXgLeARUDD00mizRKhYXHjjCrYCMI3As32W5=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been a longtime customer.I came in with an issue and Diana, was amazing and my problem was resolved and I am super happy. It was done professionally and promptly! Thank you Diana!!",
"date": "2026-04-13T18:19:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being a longtime customer, Ericka. We're thrilled Diana was able to resolve your issue professionally and promptly and that you left super happy. We appreciate your kind words and look forward to serving you again.",
"replyDate": "2026-05-10T00:28:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d6cd9625-d3d1-47ef-a017-4428f74d030d",
"author": "bonnie walton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSjlzsnjNTp_siuRagJcaDpaPJUD0ft0ibfVyeM4pTLIpGNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I always have a great experience when having to speak to management. Diana always makes sure we are taken care of! Recommend for sure!",
"date": "2026-04-11T20:59:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words, Bonnie! We're thrilled Diana and our management team consistently take great care of you. We appreciate your recommendation and look forward to serving you again.",
"replyDate": "2026-05-10T00:28:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f8f770e-2fca-420d-8f32-574b5ba704f8",
"author": "Alyssa Castellanos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxBOq2EdKC14G7QGfCXW_8GVazbobhB0UVH4IpZ92VYngNWN8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana was incredibly kind and welcoming. She made the whole process smooth and stress-free, answering all my questions with patience and a genuine smile. I really appreciate her excellent customer service!!",
"date": "2026-04-10T22:09:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind review, Alyssa. We’re thrilled Diana made your experience smooth and stress-free and we will be sure to pass along your compliments. We appreciate you recognizing her excellent customer service and look forward to helping you again whenever you need us.",
"replyDate": "2026-05-10T00:28:39.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "4040de0d-2946-42f9-aa07-20430f2eb942",
"author": "Jen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLm5xmmE5FA_UwLOjMZauUwAfgQvthwZaLTWPNgtoS5LeX2Dbk=s64-c-rp-mo-br100",
"rating": 5,
"text": "John Ochoa says its perfect here. That Diana is amazing!",
"date": "2026-04-09T18:53:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d8854815-2880-45d5-b524-843b31575e2c",
"author": "Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7XsEPF5x-uaxV1vyv24XORFBpvRdQ5K-EgRZbvAQg6JA3WA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane is amazing! Super friendly and made the process so simple. Star storage will be where I go from now on!",
"date": "2026-03-30T22:45:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Williams! We're thrilled Diane made your experience simple and friendly. We appreciate the trust and look forward to being your go-to storage choice whenever you need us.",
"replyDate": "2026-03-10T00:28:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d17e30ec-6408-45af-ba71-c476af9e67c0",
"author": "H A",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAL64aWMr4J3whm8w9CvXdpdyHX7rY8mXRhwK-7_Ovpv67z30=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff is friendly. Units are clean.",
"date": "2026-03-27T23:55:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review! We're glad our team was friendly and that you found the units clean. If you need anything in the future, we're here to help and look forward to serving you again.",
"replyDate": "2026-04-10T00:28:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "402270bc-6d16-4158-a26f-00ca60d0a696",
"author": "Alfredo Vega",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUW-cgFmRFsRXb5SgAvWIp8sRJon7I7GYj44zGjs28TP6PAmoMs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful Staff! Diana is absolutely amazing. Amazing facility, clean and easy to find unit. Highly recommend for your storage needs",
"date": "2026-03-27T19:27:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alfredo, for the wonderful review. We're so glad Diana and the team made your experience great and that you found the facility clean and easy to find. We appreciate your recommendation for storage needs. If you ever need assistance or additional space, please reach out.",
"replyDate": "2026-04-10T00:28:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1f3f8b63-4964-4e75-8e4d-9f43215b9c96",
"author": "Juan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMv8DMVvffeCCf5HT2y1DhJMYlvisK-Yv-zOcFYEjxUady3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane very kind, always was able to help out, very informative. Great pleace to store items. Always smiling when you come by.",
"date": "2026-03-18T17:57:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Juan, for the great review. We're delighted Diane and the team were helpful, informative, and welcoming. We're glad you find our facility a great place to store your items and appreciate you noting our friendly service. We look forward to continuing to provide excellent care for your belongings and to seeing you again.",
"replyDate": "2026-04-10T00:28:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "208e2b9e-3053-4b0f-9476-ecee72d1d67d",
"author": "Ken Hounshell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpgK_sSdzUESvhS6LNZXI-VlRBLYxTczcfhy4i7cuCkxA-tw=s64-c-rp-mo-br100",
"rating": 4,
"text": "So far so good.",
"date": "2026-03-03T20:04:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Ken. We're glad everything is going well so far and appreciate the 4-star rating. If there's anything we can do to make your experience even better, please reach out. We're here to help.",
"replyDate": "2026-03-10T00:28:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a415b25a-8804-4b38-8178-226f81d36c68",
"author": "JOSHUA JACOBSON",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7x_qMDgbOZ-VIs6fT48DtzeZVj_qzK5Xahjsr5Gwc2V3-3e6E9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to rent Diane is amazing will come back if I need a storag unit.",
"date": "2026-02-27T23:05:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review, Joshua! We're thrilled Diane made your rental experience so positive. We look forward to helping you again whenever you need a storage unit.",
"replyDate": "2026-03-10T00:28:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0c30121e-6d77-4815-9771-afdd33896741",
"author": "Richard DiGiacomo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4qqyIb97Fm_x8WTl0tvK28gPBMLUIUy3b7-scpk_Eoo1V-Is=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-25T19:34:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Richard, for the 5-star review. We appreciate your support and are glad you had a great experience with us. We look forward to serving you again soon. If there’s anything we can do for you next time, please let us know.",
"replyDate": "2026-03-10T00:28:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12fc7167-dbdb-4ce8-a018-c9cb8c7d9d1f",
"author": "Anheliz Valadez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSyPQaTQKgXbyUWCikakRlNJl4xh6H9w06wxSIyF7bxnQESodM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome place as always Diane",
"date": "2026-02-23T21:12:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Anheliz! We're thrilled you enjoyed your visit. Diane will be so pleased to hear your kind words. We appreciate your continued support and look forward to seeing you again.",
"replyDate": "2026-03-10T00:28:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "426949b6-bb2e-436c-8d7e-0b4882e7e280",
"author": "Alexander Delgado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUE2C2OECOPPOYbEtSUHDLXWZMD8cTrnjvO3rMyC5J5P14B9c0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing help and storage and very helpful",
"date": "2026-02-23T21:05:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Alexander — we’re thrilled our storage and team were so helpful for you. We appreciate your kind words and are always here to help whenever you need more assistance or space. Thanks for choosing us.",
"replyDate": "2026-03-10T00:28:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "459de1d1-fbaf-40ea-9a0c-49c8a3129fa5",
"author": "Gina Nuno",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVmFWegJhWAbyFF1B4s2rpJclTdx0DEO6N3IGepkEG3evcVxvX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service Diane was amazing she help me out finding the right space for all my belongings, clean space, parking and everything great",
"date": "2026-02-23T16:57:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words! So glad Diane helped you find the perfect space for your belongings.",
"replyDate": "2025-08-10T00:28:39.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "6e5b7213-5db1-481d-87fc-56d8303fc349",
"author": "David Starcher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYdc1dNc1gwMQ04hW-z1l4s4EEWfMvt3bS7hCTaOXpIS3CBHycnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane is the best she helped me out on her day off got me a unit and handled all my problems and the most professional and expedient way she is the staunchest employee I know. if you need a storage unit, come see her today off Aerotech Drive and Colorado Springs for all your storage needs",
"date": "2026-02-22T16:30:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, thank you for the wonderful review and for recognizing Diane — we’re thrilled she could help you on her day off and handle everything professionally and promptly. We agree she’s an outstanding member of our team at the Aerotech Drive facility in Colorado Springs. We appreciate you recommending us and are here anytime you need storage. Thanks again for trusting us with your storage needs.",
"replyDate": "2026-03-10T00:28:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b9e7158b-1897-49d7-b3e5-7ddea9c1b52a",
"author": "Diego",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4OexR6NNzj4JkLdovWJUb6J3KMCs6oxwI8LtXLIhN5lK5pzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was awesome and very sweet. She assisted us with great measure and went out of her way to do that. Very thankful",
"date": "2026-02-21T19:43:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Diego! We're thrilled Diane provided such caring, helpful service and went above and beyond. We'll be sure to pass along your kind words to her. We appreciate your feedback and look forward to helping you again soon.",
"replyDate": "2026-03-10T00:28:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "58b7be6d-da7f-44c4-b265-3832a65c7dc3",
"author": "James Fry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5W7X9Ua6Gg8fKBWUkkpKev38HLe9L7ZjkkjI2oxUtRSAoyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10 Diane",
"date": "2026-02-17T21:24:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, James! We're thrilled Diane made your experience a 10/10. We'll be sure to pass your kind words along to her. We look forward to serving you again soon.",
"replyDate": "2026-03-10T00:28:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "57bdcc13-6840-4a2b-b25a-7de2ffe6b292",
"author": "Charles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmdY7xFYZKtE1No5cysyhdmeNDt2_JqSJlp-ME2i41e1ZK3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-13T17:51:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Charles, for the 5-star rating. We appreciate your support and are glad you had a great experience. We look forward to serving you again soon.",
"replyDate": "2026-03-10T00:28:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01f760c5-e5a6-4fca-bb23-c8573c9acf5d",
"author": "Nathan Toups",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVt-qsmxzEdmpyrtMovXXIpPp5c2r7taeIAS1JlerPpd1kezERk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-02-11T03:11:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Nathan. We appreciate your support and are glad you had a great experience. We look forward to serving you again.",
"replyDate": "2026-03-10T00:28:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f6e55a61-55da-4698-acc9-ed692f43e9d8",
"author": "c Crab",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrvpcCgKGwJyJLjQKSj4aDuS5yj9pEOwlHjUy2wuUAROIKNQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Diane gave an awesome experience\nShe was great very friendly and kind",
"date": "2026-02-10T22:14:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback! We are overjoyed to hear that you had a great experience with Tim and that our facility met your expectations. If you have any further questions or need assistance, feel free to reach out to us at (719) 421-7201.",
"replyDate": "2024-07-10T00:28:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "59de55cd-bfed-4d52-b8e7-17da42da2da7",
"author": "J. Cody Acuff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdtyzaVqES-fTfS7DqSvHItNxnWgaZnN8UD2D617U1J2gIxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane literally could not have made this any easier. She accommodated my every request, answered all of my questions with great detail, and is available any time I need her. The facility itself is clean, organized, and very secure. I am very happy with my selection of Storage Star.",
"date": "2026-02-05T12:52:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, J. Cody, for the fantastic review. We’re thrilled Diane made the process easy, answered your questions, and accommodated your requests. It’s great to hear our clean, organized, and secure facility met your expectations. We appreciate your trust in Storage Star and are here whenever you need us.",
"replyDate": "2026-02-10T00:28:39.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "21503bb4-ab83-4ee7-91ff-005c5a32a44d",
"author": "Alvino Lashley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4zGrhbtL9lPLMddwZMBanaih6-EnrC2UJWZj8QE1_b_3k2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with a lot of store units . That's the best storage place I ever been with. Everyone is nice and polite there.",
"date": "2026-02-04T13:58:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alvino, for the wonderful review. We're thrilled to hear we've been your best storage experience and that our team was nice and polite. We appreciate your trust and loyalty. If you need anything, please let us know.",
"replyDate": "2026-02-10T00:28:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "312c0363-4c52-4ee0-a23f-04f027e29cc4",
"author": "venucito borja",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZG9LPYU0o14CvKeDSYs8v0hdkom0wFpDSqNRWAM8w_8GBCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wanted to take a minute and let the team know that Diana L. provided an exceptional customer service and answered all my inquiries with the facility. This is what business's needs - a genuine customer care of service! Thank you Ms. Diana.",
"date": "2026-02-03T17:27:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share this wonderful feedback. We’re thrilled Diana L. provided exceptional service and answered all your questions. We will pass your kind words along to her and the team. We appreciate your support and look forward to serving you again.",
"replyDate": "2026-02-10T00:28:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4688882b-e0b2-4030-bafd-c56b0c21b0cc",
"author": "Nicole P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9NDD0BO1PpIQx3QlaOA64zrTuwohje4cYVbpo7HEbehxong=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was great!",
"date": "2026-01-31T23:09:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Nicole! We're thrilled Diane was great and we'll pass along your kind words. We look forward to seeing you again.",
"replyDate": "2026-02-10T00:28:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07f41dae-59c5-43cf-b30c-3e4582c96be1",
"author": "BN",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKu3Z42Dr0xZsITEAG5NzZBilaroO03lO7WcXGL7dDq8xPpjg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I’ve been a client now for about a year and a half. The units are clean and the staff is friendly and helpful. Recently I needed a larger unit with electricity; Diane and Dennis helped me map out the unit change, worked with my timeline over a couple of months, and made sure it was spotless and secure when I was ready to move in. As an added bonus, Diane dropped by on move-in day to check in and confirm that all was well. Highly recommended this business!",
"date": "2026-01-31T16:35:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being with us for the past year and a half and for the kind words. We're glad Diane and Dennis were able to help with your unit change and timeline, and that your new unit was spotless and secure on move-in day. I’ll be sure to pass along your praise to them. We appreciate your recommendation and are here whenever you need us.",
"replyDate": "2026-02-10T00:28:43.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "657a6fc7-36ac-49c6-ac19-142839035078",
"author": "Taye Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_q-2pINyVElGaxGrr8EZNGcnLbcLIyVl1lJFtDpwCadl0rMcR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane is super nice, sweet, she gives a warm welcoming smile an all ways friendly!!",
"date": "2026-01-29T20:50:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Taye. We're thrilled Diane made you feel so welcome and we'll be sure to pass along your kind words. We look forward to seeing you again soon.",
"replyDate": "2026-02-10T00:28:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f87a3785-664b-431f-a412-eaa8e01ff267",
"author": "William White (willw77)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAZuDp7RAZVLKb65iICSpiHfx9I4vbPRGNBZ4ejYgpusGM-g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Diane was super helpful and made it easy to rent a storage unit! Facility is clean, quiet, and well kept.",
"date": "2026-01-27T21:24:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "William, thank you for the great review! We're so glad Diane made the rental process easy and that you found the facility clean, quiet, and well kept. We will pass your kind words along to Diane and the team. Please let us know if we can help with anything else.",
"replyDate": "2026-02-10T00:28:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3e89dd9c-165c-4f8b-ad7a-2174976df155",
"author": "Dyllan Tellez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMOzXJIb9O5H2ODynhxoN1DSbsq05o5n9KZJyzUnAL7Rxf8eSi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Diana for all your help. Everything was a smooth and fast process.",
"date": "2026-01-27T02:02:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Dyllan! We're so glad Diana could help and that everything was smooth and fast. We appreciate your feedback and your trust in us. If you need anything in the future, please don't hesitate to reach out.",
"replyDate": "2026-02-10T00:28:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "023d5d80-5f3a-4efb-92fc-c231276a4269",
"author": "Jared Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3pED2VL-oY0-2ujbOFqYkGdEfMBp0s_cMPEcw4YG54oE4Og=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana is professional, kind, and a hard worker. Excited to lease a unit here. Thanks Diana",
"date": "2026-01-22T20:19:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jared, for the kind review. Diana will be thrilled to hear you appreciated her professionalism and hard work. We're excited to have you lease a unit with us and look forward to providing a great experience. If you need anything before move-in, please reach out.",
"replyDate": "2026-02-10T00:28:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87b3676f-8c48-4832-8dea-5bbb0e568831",
"author": "Ireshea Thorpe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdioamNpbgpCBzqwD4XdjhhJeKDBWL2iuMqOXNviqKyap0zDQv=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean and accessible. The pricing is pretty reasonable and decent.",
"date": "2026-01-14T01:59:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ireshea, for your kind review. We're glad you found our space clean, accessible, and reasonably priced, and we look forward to serving you again soon.",
"replyDate": "2026-02-10T00:28:43.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "45190c77-abe3-494b-896c-b648747777e2",
"author": "shana Marie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXNUxXxIBvLViaK6XRc_a8kaxxhINNbTp0twxU8L0Gjv-mxs6e=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Customer service was great. She was kind and got things done quickly. Very clean environment.",
"date": "2026-01-08T18:19:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shana Marie, for your kind words and the 5-star review. We're glad our team provided quick, caring service and that you enjoyed our clean environment. We appreciate you recognizing our staff and will share your feedback with them. We look forward to serving you again.",
"replyDate": "2026-01-10T00:28:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b37a0992-319d-4db2-aff4-9083e296490f",
"author": "Donna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKO_qa_qZBLzyT_FygOrd8iG6x7rA2P4knmb6dRR_RNc9UvKbU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good intake for my reservation.",
"date": "2026-01-04T08:21:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Donna! We're glad the reservation intake went smoothly. We look forward to seeing you and are here if you need anything before your visit.",
"replyDate": "2026-01-10T00:28:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b2fe791-965b-4193-92b3-c79e0254a31d",
"author": "Joseph Drake",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfu-IM7XXZBqt5EtlNSCPkO4CpVcKedJETOCCrfyCTypSyl-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and helpful staff and great prices!",
"date": "2025-12-25T21:18:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Joseph. We're glad our team was helpful and that you liked our prices. We appreciate your support and look forward to serving you again.",
"replyDate": "2026-01-10T00:28:43.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e275bd1e-0615-4455-815b-64ec1b98a380",
"author": "Mo al",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3R4nT9NifvkgpzVicBUeaFTBVbxz8YZb4LHrlHh-zUPqwMjNW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing facility, lots of storage options including vehicles, trailers etc\nStaff is very helpful, Diana was very friendly and knowledgeable.",
"date": "2025-12-23T18:19:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review, Mo al! We're thrilled to hear you enjoyed our facility and the variety of storage options we offer. It's great to know that Diana provided you with helpful and friendly service. We appreciate your feedback and look forward to serving you again!",
"replyDate": "2026-01-10T00:28:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e169382c-ebd1-4fd4-9a01-4637523f9d52",
"author": "Theo Stellflug",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWa2kEVmPqZ0zvd_ob2IOlUICa3kFV_u2Cig2eHe5r8NBDd82Bl=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-22T20:48:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review and for taking the time to share your experience! We're thrilled to hear that you had a 5-star visit with us. Your support means a lot to our team, and we look forward to serving you again soon!",
"replyDate": "2026-01-10T00:28:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae16ffae-a1c2-433a-b236-38e5b3674fae",
"author": "Blanca L. Rosado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtf0bswZ74wbHAyuLbbjyZxkqgCY8zQRC48uNEnKgWto-n1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with the facility manager was very positive. Mrs. Diana L. was helpful and answered all my questions. Very knowledgeable. Thank you for your help.",
"date": "2025-12-09T23:03:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Blanca! We're thrilled to hear that Diana provided you with such a positive experience and was able to assist you effectively. Your feedback is greatly appreciated, and we look forward to serving you again in the future.",
"replyDate": "2025-12-10T00:28:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f4abee7d-40da-4adb-beb7-85bf35e4cecf",
"author": "Verna Dugan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrnFOqmDIzoNFUq37oLeM-A1Bu8yQSSWYHmmfJ2-EYZwFjlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dennis is very professional and pleasant to work with!",
"date": "2025-12-09T04:40:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Verna! We're glad to hear that you had a positive experience with Dennis. Your feedback is greatly appreciated and helps us continue to provide excellent service. We look forward to serving you again!",
"replyDate": "2025-12-10T00:28:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ee73ccc-ffe7-41b9-8067-0077336f24d6",
"author": "Anna Jahiello",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkpY4OrXf_XqOQXzwstuOCGli-LskoFtLCcj51RufeuuNzdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "After a theft at another facility in Denver, I really appreciate the security Star Storage has in place to protect its customers belongings. Diane and Dennis are super nice and helpful. They went out of their way to help me out and save me 6 hr drive to and from the facility. The facility is clean, well lit and secure. I highly recommend it if you are looking for a safe place to store your stuff.",
"date": "2025-12-08T15:37:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Anna! We're glad to hear that you feel secure with our facilities and appreciate the efforts of Diane and Dennis in providing excellent service. Your recommendation means a lot to us, and we strive to maintain a clean and safe environment for all our customers. If you need anything else, don't hesitate to reach out.",
"replyDate": "2025-12-10T00:28:43.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d7c255f5-bab2-4c03-986e-23ecb9135bd5",
"author": "Jojo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2xnxAWyS9YKoX8c1r3C5k71dQQtQ-ghY5b7rK1BRt061OyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff very knowledgeable friendly and helpful would recommend them to anybody Diane & Dennis were the best in helping me get the right storage space that I needed I couldn't give them enough. Thanks .they were the best.that I found in colorado.springs once again thank you for the best customer service what's the best",
"date": "2025-12-04T05:00:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your kind words about our knowledgeable, friendly staff! Thanks for recommending Storage Star to others, Jojo!",
"replyDate": "2025-10-10T00:28:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db3c85fe-dc0c-489f-a3e4-b32abc2bb9e0",
"author": "Jose Rodriquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbJt2zGqrotx4uRDP3tNGacTQ0iCuO9yXqZda5v20R8Z4-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people to work with, answered all my questions, prices are great",
"date": "2025-11-30T14:04:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jose! We're thrilled to hear that you had a positive experience with our team and that we could assist you effectively. Your satisfaction with our pricing and service means a lot to us. We look forward to working with you again in the future!",
"replyDate": "2025-12-10T00:28:43.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "29a18be0-3615-413c-a44d-7b5b2c359d0b",
"author": "The Curbside Critic",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtnJI0Voi2lN2-Z253Xl-yUgr2Z6UBydimHGcmwb8LGJLKiYM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I've been a customer here for four years now, and I couldn't be happier with my experience. The facility is consistently clean and well-maintained, with excellent security measures that give me complete peace of mind about my belongings.\nThe staff has always been professional and helpful whenever I've needed assistance. Access to my unit is convenient, and I appreciate how straightforward they make the entire rental process - from initial setup to ongoing management.\nAfter four years, I can confidently say this is a reliable storage company that delivers on their promises. The value for the price is solid, and I've never had any issues with my unit or the facility. If you're looking for a trustworthy place to store your items long-term, I highly recommend giving them a try.",
"date": "2025-11-29T23:39:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic feedback, Justin! We are thrilled to hear that your four-year experience with us has been positive and that you’ve found our facility clean, secure, and easy to access. Our team takes pride in providing excellent customer service, so it’s great to know that we’ve met your expectations. We appreciate your recommendation and look forward to continuing to serve you for years to come!",
"replyDate": "2025-12-10T00:28:43.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "9df811b1-2e0d-4fb5-9942-55a9ebc87cbf",
"author": "Jess Stidham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUgXRxNYqsNKFpzLlTU8VYPR6YYmYTBOkJe_WmOKTGIz22waT1=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Front desk is amazing!!!! Love just going in to chat!!! Great group of folks!!!",
"date": "2025-11-28T02:29:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're thrilled to hear that you enjoy your visits and appreciate the friendly atmosphere at our front desk. Our team loves connecting with our guests, and your kind words encourage us to keep delivering great service. We look forward to welcoming you back for more chats!",
"replyDate": "2025-12-10T00:28:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3bc8601-b4ea-4524-a24e-7946853e0ca2",
"author": "John Leger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTjwEA7I8XZ9lvQfBgbr-tvrqGC44JI8cITPhL8HwVBvXjjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean. Nice units and friendly staff.",
"date": "2025-11-21T02:13:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the five-star rating, John!",
"replyDate": "2025-12-10T00:28:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f6b18881-d3fe-478f-809d-ccf045bbcd90",
"author": "Sherry Romero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbnNUOSyUALtm3dimwdySKDhSxH3BUNs4KUc3YL5CCAmXMzk7-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cleanest, nicest, roomiest storage company I have ever seen! And Diane is remarkable, too! I found them online and liked their move in special and I am nearly shocked at what I get for the money!!! Open extended hours DAILY, and even access to clean restrooms. I am so happy with my decision to come to Storage Stars.\n\nMonths later, it’s now time for me to move into my new house and I am moving out of my storage unit. During my whole experience here I’ve had nothing but good news and good communication with everyone here! Diana has been especially helpful and made sure I knew what to do to make the best of the services available.\n\nWhen I need storage service again, I wouldn’t consider going anywhere else! This is truly a 5 Star place! Thank you, Diana!",
"date": "2025-11-04T21:13:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience at Storage Star! Thank you for sharing your feedback, Sherry!! 😊",
"replyDate": "2025-07-10T00:28:51.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e3b3870c-39e9-45db-be73-6dede9906681",
"author": "Kyler Ervin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2GlFwa3CW8fyN0vG7Ai_bZi0miwV1xgltjZKqjW46JWEGCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly staff. Facility was really clean and secure. Definitely recommend these guys!",
"date": "2025-11-03T19:26:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about our super friendly staff and clean, secure facility! Thanks for the recommendation, Kyler!",
"replyDate": "2025-11-10T00:28:51.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "10a3e83c-546a-45ce-921f-b27c14cf4fca",
"author": "Chris Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJiYI7YTGT5ra-vOlZTOHOxCqFtJZJd4MlihAbIhH5iwom5MRx=s64-c-rp-mo-br100",
"rating": 4,
"text": "Super easy to work with and very customer oriented",
"date": "2025-10-31T22:37:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review Chris! So glad we made things easy and put you first.",
"replyDate": "2025-11-10T00:28:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f59ce19e-c053-4aed-835d-384ee845a003",
"author": "Shamari Moncrief",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtMF6gfAL8XK5nZV5Ej4hHRALHjcyW0z7jfC-g3Y01MQa_EGj_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana was very kind and I appreciated her services very much. I highly recommend storage stars if you’re ever in need of a unit. this is the best in town!",
"date": "2025-10-31T17:47:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback about Diana! So glad she made your experience awesome, Shamari!",
"replyDate": "2025-11-10T00:28:51.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "11de6c57-10b2-4b63-bb38-44b7b25f998a",
"author": "Jorge Puentes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbfJAEHsLom_3-oIcpHs-lvvsDUoo6rOLjQVAWcb9vNfAqkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana and Dennis keep this property clean.Show that they care .Very friendly and now there stuff.Rock on!!!!",
"date": "2025-10-31T17:33:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive review regarding our staff and facility is greatly appreciated, Jorge. Thank you for choosing Storage Star!",
"replyDate": "2025-07-10T00:28:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e4407454-3998-4c54-b0ef-e78068cf4bf6",
"author": "GINAH DEL ROSARIO",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZeRmSrZrLQ6HxvqHv3fnxM4pwVxhv9Te3Ee5lKdvXBUxec3yumQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this place . It’s very clean and priced reasonably. It’s also very safe . I recommend it to all my soldier friends that’s going to overseas assignments .",
"date": "2025-10-30T18:23:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear you love the clean, safe space! Thanks for recommending us to your friends!",
"replyDate": "2025-11-10T00:28:51.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "8b3e1ecf-70f0-422d-b536-f58c51bd9d89",
"author": "Ronnie Lynne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjqfNX0bwWKubw1Bzc8ple1F1PD-3K6hcrXV0IzUayt1xZztU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cory was extremely helpful while I was renting a unit at Storage Star.. I couldn’t be happier with the level of professionalism and friendliness shown to me. Great job!",
"date": "2025-10-25T01:34:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback about Cory's professionalism and friendliness made our day! Thanks for choosing Storage Star, Ronnie!",
"replyDate": "2025-11-10T00:28:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cf961421-761e-4159-9f3e-0fc8934936f5",
"author": "Urbany William dale",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVE0ISd0CAA3XAaWw295Fio1SXNq4ftwVUdzvsWrmFVYDRv7u8T=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana was so helpful with my storage rental I will refer all my friends and family to storage star...",
"date": "2025-10-22T17:45:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear Diana made your storage rental so smooth! Thanks for spreading the word about Storage Star!",
"replyDate": "2025-11-10T00:28:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6776f7f1-96b9-4f6e-b8bd-25a24218b9a2",
"author": "Sarah Burdick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVxQ0kI33H-j73F7h2Qn5NkBFEzcN93cUslDfw_sA3arhuozM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exactly what we were looking for - clean, secure and well priced. and manager was knowledgeable and accommodating. So glad we find storage star!",
"date": "2025-10-22T04:31:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words about our clean, secure storage and knowledgeable manager. Thanks for choosing Storage Star!",
"replyDate": "2025-11-10T00:28:51.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "7d18f369-b582-4f06-8065-5bed90c64a12",
"author": "Evan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0XbjwJw37LPHfH_rETfGnTVBAnm-GRjmnH5-ZWkgOMIV-ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage Star in Colorado Springs is easily one of the best storage options in town. The indoor and outdoor units are spotless, and the whole place feels secure, modern, and well maintained. The prices are great too — I actually got a larger unit here for about half of what I was paying for a smaller one somewhere else.\n\nI also received some of the best customer service I’ve had in a long time. Dennis was super friendly, knowledgeable, and offered smart recommendations to help me find the best storage setup for my business needs.\n\nI couldn’t be happier with my experience and highly recommend Storage Star Colorado Springs.",
"date": "2025-10-11T03:05:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate this awesome review about our location in Colorado Springs, Evan! It's wonderful to hear about the experience you had with Dennis and that you'd recommend us :)",
"replyDate": "2025-11-10T00:28:51.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a8774bbd-9ad1-491b-8746-a0937db3382b",
"author": "Jared DeAngelis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX8713Lh-bUYKxE1NA-moTGsTeiVAYFTEANbpDoSTeS-fo7dA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-08T20:56:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jared. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-10-10T00:28:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0ec94b7-4e5d-4ef4-95c4-5e77ec32d51b",
"author": "Charlotte H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsD0Iid2PO6ADcwrVgz6M7zQsafsB9mYgkm-QsYLkOEdrAk3c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wow. We are so very happy with the service and friendly staff at Storage Star! The PM Diana was especially helpful and knowledgeable about getting us set up in our new storage unit and at a fantastic monthly price! What a pleasure doing business with her! 😃. Also, a shout out to Dennis who initially took my phone call while inquiring about a new unit! He was upbeat, eager to help and very honest about my questions regarding pricing, etc!",
"date": "2025-10-06T21:28:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear Diana and Dennis made your experience fantastic! Thanks for the shoutout - our team rocks!",
"replyDate": "2025-10-10T00:28:51.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a2ac549c-32bd-457e-8dd8-8075ba558706",
"author": "James Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyPRYJCo2onRBYSMLcCAXNdguu4LBoyLW3pFN4oyNPQPMqyA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "From the Time I walked in Cory was pleasant to work with and explained everthing about the facility to me and has been a privilege to work with. The place is always clean as well.",
"date": "2025-10-06T00:53:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Cory means everything! Thanks for noting our clean facility - we work hard to keep it spotless.",
"replyDate": "2025-10-10T00:28:51.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e8db7a76-8c9b-4f1c-b909-ada6b4d740b0",
"author": "Jeremy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIE_Qnx9gXYpvso9oUQgpwWuRvN2m4PVxYLtQCK7T4dRDtvPT0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana was superb! Thank you so much for your help and guidance throughout the storage process. It made my time easy peasy!",
"date": "2025-10-03T20:15:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Jeremy! So glad Diana made your storage process easy peasy - she's absolutely superb at what she does!",
"replyDate": "2025-10-10T00:28:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "692fdacc-ff6d-4432-b19a-b3e4c9ec2153",
"author": "Gil",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUowHKPzfngQ1w2AS2L9j-X6e6VOpaVwpMblbLPj1x5BeMC42Rf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-02T04:01:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Gil. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-10-10T00:28:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "20d043b0-2865-4102-800f-e2b0e434611f",
"author": "Deborah Shawley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgPMOlRBdbn5MdvAatqwgfU9Eau-uZ7xdI7jeGXGh4_fEDRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was very helpful with the rental process and setting up the strorage unit.",
"date": "2025-09-28T00:54:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely! So glad Diane made your rental process smooth and got you all set up perfectly.",
"replyDate": "2025-10-10T00:28:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8da78043-0123-4e94-87b8-5db84728baa8",
"author": "Bryan Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsIACzAZR8PJ3pYNRNtCcmNDD6QbaA4Fz49l8SKFT7WPCmlw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-09-27T02:09:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Bryan. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-10-10T00:28:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40fda601-0f44-4e69-907f-34d32cedcc81",
"author": "David Vahle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4XfE4saXJIZL-ZFtavxMsVKnU_ihPd6G57klmfca8uzNluwE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-22T15:20:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, David. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-10-10T00:28:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e85c9814-fa0e-4805-b89b-6446980b62da",
"author": "Ginger Trujillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlyWVNOR6qi8KBorWw7hCcEj_8r_7GqwMFgoXGac-Ym3pt_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The property manager Diane is great! She is very friendly and has exceptional customer service! Diane knows her job and is willing to answer any questions you have.\nThank you for helping me!",
"date": "2025-09-12T01:59:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear Diane's exceptional customer service made your experience great! Thanks for the kind words about her friendly help.",
"replyDate": "2025-10-10T00:29:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3d12bd19-65f0-45b8-8f22-2440c15e1a12",
"author": "bobby keltz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXg4nKGeUqW7GuyFy83Gcb1eUr29uCyGLkBojkM7g2sAvAeILFm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very quick and easy to get set up! Nice facility, friendly staff, easy access equipment to use as well",
"date": "2025-09-11T18:49:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback makes our day! So glad setup was quick and our team made it easy for you!",
"replyDate": "2025-10-10T00:29:40.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "0bc2cc5c-dec4-4fbc-bc22-6cf6b04281a1",
"author": "Trecia Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBi1HwrSLVBfsN2UCq5cpzdZd3bDnMaCSyizBw3tvruAnX4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was of great assistance, storage facility is very clean. I am very pleased with everything at this facility.",
"date": "2025-09-09T17:37:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback about Diane and our clean facility means the world to us! So glad you're pleased with everything.",
"replyDate": "2025-10-10T00:29:40.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "abc11d3d-c1f3-41e7-b9c6-48741707b71b",
"author": "Chris Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkmdnefHXYWhDpYQ3YVlh0e-w1LtT4mX9dm1MrCPlJZtFO1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane is the best. Been a customer for a few months now. If you are looking for a rental unit in the Colorado Springs area look no further, she will take care of you.",
"date": "2025-09-04T18:03:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely! Diane rocks and we're lucky to have her. Thanks for spreading the word about Storage Star!",
"replyDate": "2025-10-10T00:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54626f2c-adf8-41c6-b96e-eedbbd790d6a",
"author": "Anthony Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFasCshXYi1VLC6XZvHCYEYWerc0H1_z-c_ClzoLeSQdpLFEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Diane, she was very helpful, kind, and understanding. Great experience great staff I recommend them if you need a storage facility",
"date": "2025-09-03T18:50:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing! Diane sounds awesome - we're thrilled she made your experience so great. Thanks for recommending us!",
"replyDate": "2025-10-10T00:29:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a50f36ae-da72-4479-a520-8145db30cdf3",
"author": "Joel Fisher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrD9v-szlK8hIhpptGFV5bdHvZwU5hSHnErbIzIhM2QqSI2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane is awesome.",
"date": "2025-08-31T21:16:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear Diane made your experience awesome! Thanks for the kind words, Joel.",
"replyDate": "2025-10-10T00:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "38be9cdd-2a39-460e-95f0-0df328f17d40",
"author": "Jen Meaders",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDs6Tijf5FYuUeY2cBq9KhbVy9yd7XKdUrbTaMiLvxA7i4BBoi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Diane has gone out of her way for me and I am eternally grateful no matter what. Thank you so much!!!",
"date": "2025-08-29T20:43:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your rating. We noticed you didn’t leave a comment, but we’d love to learn more about your experience so we can improve. If you're open to sharing, please contact us at (719) 421-7201. We value your feedback, Jen. ",
"replyDate": "2025-09-10T00:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e6f38de-b614-4458-9812-a4280c6757c3",
"author": "Jimmy Ernst",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLb3DrB3yMaSb3uTJMrASp-8HXgNzNFBvR4DCac5EkwBG4Hvvx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane at Storage Star – A True Gem in Colorado Springs\n\nMoving from Pueblo to Colorado Springs was a big chapter in our lives, and Diane at Storage Star made it feel like we were turning the page with confidence and comfort. From the moment we walked in, she greeted us with warmth, kindness, and a genuine sense of care that you just don’t find every day.\n\nShe didn’t just help us with storage—she helped us feel at home. Diane took the time to understand our situation, made sure everything was smooth and stress-free, and treated us like family. Her hospitality was top-notch, and her compassion made a huge difference during a time of transition.\n\nThanks to Diane, our move wasn’t just fantastic—it was memorable. If you’re looking for a place that values people as much as it does service, Storage Star is it. And Diane? She’s the heart of it all.\n\nThank you, Diane. You truly made our day—and our move.",
"date": "2025-08-28T18:11:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback about Diane's warmth and care truly warms our hearts! She'll be thrilled to know she made your move memorable.",
"replyDate": "2025-10-10T00:29:40.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a64724c1-a6da-4696-9add-3d2f5bad895f",
"author": "Perla Castro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI93YWLzvyiWjVfcJnB6oQoscIABo8Jw-_umbLJHrT6Xe9Zag=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-14T00:56:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Perla. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-09-10T00:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7193cd11-6faa-4074-ae1e-9edd2388c113",
"author": "Jonathan Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVr6xF8NTgRmw9iH-GugM7C6FJSnvw8PV0v4eXWXdfITYQQCbDQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We reached out to get more info on a storage unit. Diane answered and right away offered to show us the units. She was very accommodating, knowledgeable and got us a great deal. She clearly cares about the customer, their needs and her role here. We appreciate how quick and efficient this whole process was. We highly recommend storing here!",
"date": "2025-08-13T18:05:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback means everything! Diane rocks, and we're thrilled she made your storage experience smooth and fun!",
"replyDate": "2025-09-10T00:29:40.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "047a87ce-3371-4835-a15c-53361ec44054",
"author": "Jerica Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_DcO69PQl8cKQm0-fw3utEa-zKpqDVfNz2StfrAZany2OPeCohA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super helpful, easy move out ! Overall great experience",
"date": "2025-08-13T01:20:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share! So glad your move out was smooth and easy. Appreciate you!",
"replyDate": "2025-09-10T00:29:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5074c0a7-883b-40dd-9594-54130a2667f5",
"author": "Josefa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIzevB9EheGgIObf_wf_zB18rNw-2wDxMleRTsY4Xd3y1ycw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana and Cory helped me our .Showed me the property. And showed me two units .took there time and I was sold !!!",
"date": "2025-08-01T01:43:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "85e3c27f-20ee-41ce-b117-489f328385ec",
"author": "Ismael Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr2Ok_ojTA4rjO_T_2iaoQM3H4FjUaVKWt3dEbU_PZi6f78g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane and Cory were great at helping me get a unit\nVery Friendly",
"date": "2025-07-31T22:45:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words about Diane and Cory! So glad they made getting your unit easy and friendly.",
"replyDate": "2025-08-10T00:29:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7003440b-9e8a-4e75-ae2b-eb9cd90da197",
"author": "Yoni Ruiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3r-0-oNyO4-K-nTcFqyexWOEMS56dCXJVY6E8bb9E9wYs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana and Cory are amazing!!! They were fast andnworked as a team. They keep thr property clean",
"date": "2025-07-31T22:42:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so glad to hear Diana and Cory rocked it as a team! Thanks for noticing our clean property too, Yoni!",
"replyDate": "2025-08-10T00:29:40.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3b7cbad6-1625-48c0-939c-c5cf599d595b",
"author": "Emerald Carney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLe9xSTcEb6dJPIXBXOJMaxkRsl30_zrU3F0BCGAkbJIZrWyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great affordable prices for big, nice and clean storage units. I was assisted by sweet Diane, the property manager, who very swiftly and kindly was able to work with me to get the best unit for my needs. 10/10 service, highly recommended.",
"date": "2025-07-31T16:51:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience! So glad Diane could help you find the perfect unit at great prices.",
"replyDate": "2025-08-10T00:29:40.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7467b48a-a292-4679-ae1f-e4f1eea1c022",
"author": "Kanesha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9TJtVmH-N_SLd0qLeZ2AJR4zgUWnN2OtNApMW0tDCokNbhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service went on a tour with me and showed both options available. Diane was amazing from the time I walked in. Process went very smooth .",
"date": "2025-07-31T16:11:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience means everything! So happy Diane made your tour smooth and showed you both options perfectly.",
"replyDate": "2025-08-10T00:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9f87d5e8-0e95-4ff2-b75b-447b86e4c871",
"author": "AnnJeanette Bustamante",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVm6rq24jI4KBvwg5rinQ851iXRm3yV5GMavEQnN-Sagyj5xrL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and staff was awesome 😊",
"date": "2025-07-31T00:51:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! So glad our team kept things spotless and made your experience awesome!",
"replyDate": "2025-08-10T00:29:40.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b2dbfdeb-813e-459b-bdc5-7d68bd7c74b0",
"author": "Joey Lara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAsnBDlRJ-62ukRh8jCighS_JydRBl2HcyJDSNbKWmIEdDDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane and Cory are super awesome and always willing to help out. The property is always clean and neat. Recommend this location at Star Storage\n1935 Aerotech Dr, Colorado Springs, CO 80916.",
"date": "2025-07-30T19:41:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear Diane and Cory provided awesome help! Thanks for recommending Storage Star in Colorado Springs, Joey!",
"replyDate": "2025-08-10T00:29:40.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "848ae6ac-34df-48f1-b764-cf5dd4b54ad6",
"author": "Ann Marie Peralta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKdRB0QI8Pw7KcysVRpBQ1SOSYQaAGGR0e4-9v_A_VLkQNkVWE6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I contacted Storage Star because my current storage will be increasing by $65. Diane & Cory at Storage Star were great to work with, and they gave me a tour of the storage facility. I liked everything that I seen and read.",
"date": "2025-07-30T19:15:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing us! So glad Diane & Cory showed you around and helped with your storage needs.",
"replyDate": "2025-08-10T00:29:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eca9ad8c-58d8-4712-a745-5f2fffbb4f69",
"author": "Mikeala Wranger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_6kh347s_OQzmrTEE0XQxk46RAv6QXUn7YTasWRAzXCvBJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane is a wonderful manager, and we’ve been renting here for a while. She and her assistant always do their best to keep the facility clean and bring in good tenants. It’s a big improvement compared to how it was even a couple of months ago, when homeless individuals were hanging around. I’ve seen firsthand how rude some customers can be, yet Diane and her team always handle situations with grace and professionalism.",
"date": "2025-07-30T02:58:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your kind words about Diane and her team! Thanks for recognizing their hard work in keeping things clean and professional.",
"replyDate": "2025-08-10T00:29:40.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "23a9d21a-f26f-423c-957c-dcc9c0443a5b",
"author": "Sergio Schaefer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUug3FwZ6Lj5q2nR4V7naV9FeJgJO7-QlSgvEW44hG_Nd62p8D5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and nice to talk to!",
"date": "2025-07-10T21:00:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear you found our team helpful and nice! Thanks for the kind words, Sergio.",
"replyDate": "2025-08-10T00:30:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "632691d5-b1e9-425a-880e-d0c7b182ddee",
"author": "A Hancock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUfoReJNeAKRalLnPz8-bXWwZTtCaduPXmArjEY8nUsHI29jXD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice, clean storage. Staff Diane and Cory were so helpful. They helped us navigate the best unit and pricing for our needs.",
"date": "2025-07-10T19:25:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear about your experience with Storage Star and our associates, Diane and Cory!",
"replyDate": "2025-08-10T00:30:00.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "17e08b78-a391-4ad2-936d-1a3e6b2e79d1",
"author": "Terri Schaefer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaiVKU-gLWsZF7_Eqi09GFR-85H3ZipKYNljsReje6RQ5Aow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Storage Star is the place to go, Cory is extremely helpful is finding the best storage space",
"date": "2025-07-09T19:13:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear Cory found you the perfect storage space! Thanks for choosing Storage Star, Terri.",
"replyDate": "2025-08-10T00:30:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b565015f-194f-44cb-a4e7-5c4a926e24e1",
"author": "SashaAnn Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsDyFujJdhjWpKR9gQRK-dITNvOkMGLPdyu3W4X5Z7PQu25BA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was so much help! super friendly and very fast to fix the problem we had! 10/10 recommend storage stars ask for our girl Diane",
"date": "2025-07-08T21:45:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for leaving a shout-out for Diane. Great to hear you had an awesome experience at our Colorado Springs location, SashaAnn!",
"replyDate": "2025-08-10T00:30:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "285ddd30-2f99-408f-bc5d-51879ea0efa8",
"author": "Ed Warda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEGXNX8S9aG5STX7jRSrInCNSEPK9YPs-BnDFNVyPXBmVGog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2025-07-05T21:11:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the five-star review, Ed!",
"replyDate": "2025-08-10T00:30:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef888f51-1cbe-46e5-b9e0-225ea80ab269",
"author": "Karin T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvqmRzRLD-EACcwfhhzUaRbv6mSWoSr4Qu3P0TB8s5qL_XexAX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is the best storage I've ever been, not only are their deals incredible, its also very clean and well kept place! They have the most caring hearts here they actually care about their customers. Diane helped me today and more than anyone has in a long time, it made me believe that good people are still around when there has been such negativity in our world. If you need a storage this is the place to go. I thank Diane for being there today when I truly needed help and she solved all of my issues at one time. She went above and beyond. She needs a raise I was a complicated case tonight and she made everything easy. Thank you storage star for keeping my belongings safe.",
"date": "2025-07-04T04:24:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your amazing experience! Diane truly sounds like a superstar - we'll make sure she knows how much you appreciated her help! :)",
"replyDate": "2025-08-10T00:30:00.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "411c47f9-78aa-4fe9-b289-c1d69f4dea73",
"author": "midnightrose *",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8sQUDV7j_NAFYVej3rSgPGb-dx-WOyh7gCzOYPG9_r2AhcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was amazing! She was very kind and knowledgeable. The process was easy and affordable.",
"date": "2025-07-03T19:49:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear Diane made your storage experience easy and affordable! Thanks for the kind words.",
"replyDate": "2025-08-10T00:30:00.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "97001a34-3b5a-4576-9c3b-08f741ea308f",
"author": "Amanda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKliC7UPXKTXtJvGfZWzFJYrBmmMwPvByJvl4fjW2WNcQtibg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Personable and friendly staff, very clean facility, temperature controlled so it’s always nice and cool inside. Price is also great. My go to for storage since doing business with them. Highly recommend!\nEdit: I had this unit for about a year. I’m sad to say my last month needing that unit was June. They were kind, professional, the facility was very clean. Actually kind of sad to leave. I spent a lot of time at that unit. Thank you guys!",
"date": "2025-07-02T01:09:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Amanda P! We deeply cherish your kind words about our personable staff, clean facility, and great prices.",
"replyDate": "2025-07-10T00:30:00.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "088b681a-aae9-4b8d-974d-f4d92e910ea3",
"author": "Wowie Leelee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpipnjgGY3MT5rmBZ4dHgVgqbCDLuvi5hRtn_OWkajyy6IXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was super helpful and easy going. She didn’t hesitate to show us a couple of the storage units we’re looking at and the price is already 20 to 30 cheaper a month than the last storage company we went with down the road. We appreciate the kind and affordable service!",
"date": "2025-06-30T20:49:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled Diane was super helpful! Thanks for choosing our affordable service over the competition, Wowie!",
"replyDate": "2025-08-10T00:30:00.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "f1e63973-8e8f-4725-8f90-e920f465609d",
"author": "Randall Franz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXujGqLkERkeaT2iVcNegxNjXsNnlIMOpVijMleUrZdfYsyEHLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was very helpful finding the right unit for me",
"date": "2025-06-28T00:08:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear Diane helped you find the perfect unit! Thanks for choosing Storage Star, Randall!",
"replyDate": "2025-08-10T00:30:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "70691a67-38b1-47eb-8dd9-0f2012367b0e",
"author": "C Arbogast",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_CZmV4iPf_lV48qx5kwUULhRvgM-6c2dJmoNIf5mndjDg2M8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was a great experience renting with the team",
"date": "2025-06-27T01:12:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear you had a great experience renting with our team!",
"replyDate": "2025-08-10T00:30:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "117a0f64-2337-4c60-ae73-5737f91c3ca5",
"author": "Marissa Eddleman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0ZA2pDoIwTRgkMO34wdgwDNRipU3fdICPFQzvNtkB3d7SKICi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Corey was such a doll. He was pleasant and helpful in getting us a storage unit close to the door. Only drawback, is how warm it was in the main office. My mom has high blood pressure and is on meds so the heat was very hard on her while we were there for 45 minutes taking a tour and getting paperwork signed. All in all, things were great except for the lack of AC.",
"date": "2025-06-21T20:35:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cda59ae4-8473-494f-a1e4-afd0e33794b9",
"author": "Va Linda Schnieders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJx6ADDgJAFv6NWrou6bfcFFuByIMb0ETleIj59hZNd2X9OzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was very friendly, respectful and considerate. She told me what time she would be available to help me and when I arrived she took care of me right away. I appreciate her and all her help.",
"date": "2025-06-03T20:00:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "00232563-868a-47f2-af51-fb520260de1f",
"author": "Stacey Fortner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUwyq5hfUnXJydWOevD0R4q4O5EnV8wp4Xh4q8dlhO-kiG-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was very friendly and helped me finish getting my storage rental completed.",
"date": "2025-05-31T20:19:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3f727f9b-3ee1-4da6-a688-6dad264ce825",
"author": "Lillian Roy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrXnP3dIKFVdu1YpahMjK_MNjtZjQIkp8ko2opw4ZeiffcE4Hp=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-31T04:32:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d688628d-d8d7-4457-901d-b0733ba1afa1",
"author": "Ryan Weaver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiHmeppwDwMZa6GlYefMu8SituGvdzcjis5l4bz-A99zzp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cory was a great help today! Polite and courteous! Couldn’t have asked for a better person to work with! Thank you so much Cory! I appreciate it a lot!",
"date": "2025-05-30T23:09:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d3251840-e122-4ae0-90ef-3398e208a1d2",
"author": "Nelson Alvarado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMEF_u-VeltgmGpGwN5lHrIdVIl9YjJzq9mRnxU024pEzN=s64-c-rp-mo-br100",
"rating": 5,
"text": "The assistance and treatment I received was professional, I recommend it 100%.",
"date": "2025-05-29T18:24:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Nelson. We're glad to hear you had a professional experience with Storage Star!",
"replyDate": "2025-07-10T00:30:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3dc2aa70-bc06-454f-8bfb-331937db667b",
"author": "Tim Goodhart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoJyg_zRRkcNE7YP5cx5mKK4UW82kyD5pMzEY4U9R8kRzKgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane awesome customer service. Nice clean office. I really appreciate Diane.",
"date": "2025-05-29T16:24:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for you feedback on working with Diane! We appreciate the five star rating, Tim! :)",
"replyDate": "2025-07-10T00:30:00.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "91fbea64-f637-4939-abe1-4bebfc2143f9",
"author": "Robert Curry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLz7e64qJWYgYMkVduNMkykL658DIpPbBKMLm6aEquZeT_uKAo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is a great storage location. Friendly staff, Cory and Diana were awesome.",
"date": "2025-05-22T12:08:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So happy to hear about your great experience in Colorado Springs, Robert! Appreciate the 5-star rating and the kudos for Cory and Diana.",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "94329cb4-57bf-4be1-b01e-c507eb971ea6",
"author": "Abbey W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkrKjLLoWVq1Bh4OmOY7sH57kr8C0aO0xf6ao2NlYHO3yZCmEe=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was literally so sweet. We came in right after they opened she greeted us super nicely, was more than willing to go show us the unit to make sure it fit our sizing needs. She also made sure the price was going to work for us. Facility is super clean and secure. 1000/10",
"date": "2025-05-19T16:19:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear that we have exceeded your expectations! Your 1000/10 rating is so appreciated, Abbey!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b8e92ae4-c577-409c-9808-a25dc1bf595a",
"author": "Carlos Castro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdP3MoGMnfjdyUUngHzzCEezWZkuxHwAsS5VeOAAYyykMSNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane and Corey were very helpful and professional. They gave a great rate. And man is this place clean.",
"date": "2025-05-16T22:06:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear that Diane and Corey were helpful and professional (and that the facility was very clean!). Thank you for sharing your positive experience with us, Carlos.",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a631d508-2f0c-47fc-b626-31ef9e71e8e1",
"author": "Kierra Copeland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlnn384PreTqXwu8Sg7oAdBkTBTp-yAj6UVvTOfYHnOIka-Tk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane helped me and she was really nice. She gave me a tour and I enjoyed her personality! Good location, quiet and clean.",
"date": "2025-05-12T22:41:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review about Diane at Storage Star is greatly appreciated. We appreciate your feedback and are thrilled to hear about your enjoyable tour. Thank you for sharing, Kierra!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ab831ff9-e58d-4c58-970b-03782a88dc6f",
"author": "Kierra Copeland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQVH_YFL5JDjn2T3j5VyZWdJWwFS_xnP4AeaTqjBIF6i8_rBjh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was super nice! She actually remembered me from the phone conversation. The place is really clean and nice. Glad I found it! Low prices too",
"date": "2025-05-12T22:38:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad you found our facility clean and nice. Thank you for choosing Storage Star!!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "c91cc4c3-5674-46d6-9d3f-55d80e7e93c9",
"author": "Ryan Neel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ90D32mxog2wzVBvI6AimFoTQSy5Ve1wjIj2R7sXPLuJll=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have been using Storage Start for years now and we love it! I visited today and had a couple questions so I made my way up front. Along the way there was an employee cleaning the doors to the unit and I asked if I could speak with someone. She stated she was the manager and that her name was Diane. First of all I was impressed by how clean the building was (as it always is), but even more that the manager cleans on top of managing the building and it shows she really takes pride in how it looks in there. Kudos to her! She was very helpful with everything I needed and made my experience even better. Great job Diane and Storage Star! We love using you as our storage.",
"date": "2025-05-08T21:23:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for this awesome review, Ryan! We really appreciate it and are very glad that Diane was able to help you out! Thank you for choosing to store with Storage Star :)",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fb792c70-d93c-4ce3-892d-1df96ec21b1a",
"author": "Jessica Stidham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZ2o19yreDettRC-156TJ3Ex3x4nMn_RpQtj1AJ5FElXZuiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-08T05:13:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jessica. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7183a2f-0f94-421f-be84-f9493023fc37",
"author": "Brad Troup",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFh1sP2r17tOTcXi4hZd3eBedOQsNjbDmavqTAGz5mBha8pg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This was a nice storage facility. It was always clean and seemed well maintained. Customer service was good as well.",
"date": "2025-05-07T21:05:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We appreciate your kind words about our storage facility, Brad.",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "76c2f01b-aecf-4848-8573-9d2ea897953a",
"author": "Casey Fitzgerald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3-1jU3oZktG_pNIeTCc_6MA9ZHRd4d2PTphqwrGuf5-J90A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service at this location. The resident manager was extremely courteous and helpful in getting me moved in. Would definitely recommend this storage facility!",
"date": "2025-05-07T20:53:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear about your great experience at Storage Star! Thank you for sharing your feedback, Casey, and for recommending us!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ccae4e6-1eca-4b1a-b2b2-20c7003db1b2",
"author": "vince naputi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpPLMXrRReqMavmho4QWsvFd7vVoFkNYzz-DiADFsugof8oA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana is awesome! She needs a raise! willing to make us feel at ease with any of our storage needs! Most places just get you in and forget you! Thank you again!",
"date": "2025-05-07T18:48:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us, Vince!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b1da13df-0611-4d9c-bb25-5a021ec3c1a5",
"author": "Charlie Rothschild",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJapJyN4AKTNdxHFGQKDZDSG-f1FEWFnx6hdUpZ2SbkWoLKcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice staff and clean indoor storage unit",
"date": "2025-05-05T23:45:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear you had a positive experience with our staff. Thank you for your review, Charlie!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f156e7dd-e493-42a3-9472-25386c0248ff",
"author": "chris marie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_olv9rsN2b6Sx1YP3fqS3uWxIYCr5Mf5KzHkFiMmF7H1Mow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and clean facility and great customer service.",
"date": "2025-05-05T21:30:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear about your experience with Storage Star, Chris. Thanks for leaving us this review!!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "68b32817-17e6-4c6c-9c74-8f367d5ef959",
"author": "Wayne Rudolph",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7DuIpnHbAJQ_wk5D7hTljUT9vHJFcuyWL-dk36gPAPZ8M8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane L was very helpful and professional in all me interactions with Storage Star. I would definitely recommend asking for her.\nWayne Rudolph",
"date": "2025-05-02T17:14:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to have provided you with helpful and professional service, Wayne. Thank you for the kind words!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ffd5c41d-b505-4bd6-b174-b554c4d04570",
"author": "Annette Rudolph",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKL3ukTMZjhtrqS2-fZedt8Ftji8S9SzbbCuJUaGcc__O5mnTk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage Star is an amazing company! We have been with Storage Star for a few years with absolutely no problems.. The area is clean and very well secured. Diane L. Is a great Storage expert, she is professional and gave us amazing customer service!",
"date": "2025-05-02T17:11:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So glad to hear about your positive experience, Annette! Thank you for taking the time to leave this review!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c9424b59-c367-40c2-9d8f-82709a25d60a",
"author": "Ken Cortes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0SK60tLkRYZjCMSg3g1jGYWswfPOQjniblP3IbjgkEop27w=s64-c-rp-mo-br100",
"rating": 5,
"text": "It is refreshing to do business with an organization that prioritizes great customer service and stability in their site manager representatives. Both Diane (Colorado Springs) and Max (Pueblo) are capable, knowledgeable and professional in performing their jobs as onsite managers. They are extremely helpful to me during a transitional time of my life - downsizing several household and moving. Not all storage facilities care this much about their customers. I appreciate them.",
"date": "2025-05-01T02:49:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words regarding our team, Diane and Max. Thank you for sharing your experience with us, Ken!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "0f24fa07-14ca-405a-989e-95ec3aba9270",
"author": "Holly Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMJZYImTb61dP4Lu3Tjtl5OZYmc8ACl6JCXFA4WdT5oeov6aIn=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is very clean and secure. They offered the perfect size and location for our needs at a very reasonable price.",
"date": "2025-04-27T19:37:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback. We're glad to hear you found our facility clean, secure, and affordable, Holly!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b7af2d89-4981-4ed3-9ee5-09ae28c0db25",
"author": "Tommie Mullins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUplaSwVTr1NQQYUnCEq-UdJDocnTHWJytgzJlNEp1BV2IQya8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-22T00:43:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Tommie. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "016befe0-12bf-4e05-9758-0fd1faa4449f",
"author": "Tommy Mullins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8aBJDmhrf28VeqDLnqbOSfqXv7-n2qwfTYdrkW2MuE2HrG34=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rent a unit online and then discovered it was too small and they refunded my money!thanks",
"date": "2025-04-22T00:43:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So glad we were able to take care of that for you! Thanks for the review, Tommy.",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d66b403-973e-4887-9ec6-abcfeb3129fb",
"author": "Kenneth Rohr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXl5UHVZg3Zlo4mIFBnESwS-pkKDti_CtEn0Dp4k7HtCMu-YnUm=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The team at Storage star are excellent ones paying the same price at another location now I have twice the amount of storage",
"date": "2025-04-21T17:34:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for choosing Storage Star, Kenneth, and for leaving us this great review!",
"replyDate": "2025-07-10T00:30:57.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "39e699f0-b9b4-4084-8499-40d3d2ad54e5",
"author": "Brandi Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6NybpopfoscjCXb8aIX3FCLO7y9jNUHFZFbQxYDHHtgEEiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "very helpful bunch. They were there to explain everything to me and walk me through the process. I would definitely recommend them to anyone needing storage.",
"date": "2025-04-21T15:44:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your feedback, Brandi! Glad to hear that our team was able to help you with the storage process. Thanks for recommending us, too! :)",
"replyDate": "2025-07-10T00:31:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ad49ce3-eb9b-4b3e-a659-2ea6afdfa271",
"author": "Joey Lara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYSq9-oN5_qotAQSBSsT6jhEyF5_YW8HMBrycdkxj6ovfA6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane is wonderful, she has accommodated our companies needs. She's a hard worker and property is well kept. COLORADO SPRINGS, CO",
"date": "2025-04-21T15:37:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear about your positive experience with Diane at Storage Star. Thank you for sharing your feedback, Joey! :)",
"replyDate": "2025-07-10T00:31:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b0af9787-674b-4c7d-802e-7288502bcabd",
"author": "angela tuhacek",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCq0SzfbFvTraTeAs5WeVgOoan9bn10jrgD5-9pW9-7z2CKW0=s64-c-rp-mo-br100",
"rating": 5,
"text": "This experience was easy, fast and an overall very good place to store your things. The staff was helpful and friendly. Highly recommend.",
"date": "2025-03-24T13:45:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're honored to have provided you with an easy and fast storage experience. Thank you for recommending Storage Star, Angela!",
"replyDate": "2025-07-10T00:31:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d74cba12-6370-4681-8f0c-9a27dffa0ee5",
"author": "Aaron Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLI9jEa_hYH0PlncyFaOkjlhFhsOPfx_OPMMS7b7fa2pI_cfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility with great security and quick response on being able to get a storage unit the same day! Highly recommend!",
"date": "2025-03-20T16:09:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive experience with Storage Star! We're glad to hear you found the process to be quick and efficient, Aaron!",
"replyDate": "2025-07-10T00:31:45.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "fdd7b290-ed02-464b-aac0-749f27e26b23",
"author": "Tracy Griego",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlkpTpZK_GONOy_K-vikKdcsBPuFJAmfzWQJJyZh3L6Fh4sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was the first time getting a storage unit and the customer service I received from Diane was amazing! Everything went smoothly and everyone that I’ve spoken with has been extremely helpful. I highly recommend.",
"date": "2025-03-19T11:52:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So glad that your first storage experience went so well, Tracy. We appreciate you leaving us a review and for choosing to rent with Storage Star!",
"replyDate": "2025-07-10T00:31:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8fefd165-56d1-4ea0-afe7-d84295b1e3a4",
"author": "Trevor Kipp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5YA90duX8dcM8B5vNmLA0g56NTA6Q98mNAJssJfb1pDl8jA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana and Vilot were amazing ,they helped Mr out with my storage .Very perfessional. GREAT location and very clean .",
"date": "2025-03-04T18:54:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "This is wonderful to hear, Trevor! So glad to hear that they could help you out and get you in the right unit. Thanks for choosing Storage Star!",
"replyDate": "2025-07-10T00:31:45.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c854356b-97a6-4136-9582-3323ed8e3f6a",
"author": "Jesus Cardona",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9nJKAnKaAdt5d_VTjGHW7rECUMBQdlX4zp90EApwc0ffhPyHFog=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I went in to cancel my storage spot for my tow hualer, but being that i have been a customer for 2 years Max and Diane did not want me to leave and help lower my rate to where it was affordable for me again. They were very professional and courteous.",
"date": "2025-01-31T18:23:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7f9c8a42-c776-4f7f-afab-2bd12d09042f",
"author": "Super Dragon Ball Online",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVe035D1WmFMNcHMjxzQyoFmZqaIRWujuUIW6AYAdJ-JCSbIj0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Host was pleasant and professional",
"date": "2025-01-24T00:50:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e17427a5-72e4-483e-af89-d7082f09cfc2",
"author": "Crissie Fitzgerald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJnTRUhejCw5WOROKg4yKAIjcvDMqUdJOGfqkdaaknnzI4=s64-c-rp-mo-br100",
"rating": 5,
"text": "I can't say enough good things about the service here! Tim and Violet went above and beyond to help me get a bigger unit, AND helped me get the best possible rate. They are easy to work with, responsive, and always go the extra mile. If you need a spot to store your stuff, go here!",
"date": "2024-12-03T21:14:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "7161a115-dbd5-48af-a21e-c2edc811fb03",
"author": "Joel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUr5Jfr0752Z-BIQ2fxcpSkV4cJQcOksfr6YvdDbyMQYc13qhk=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great storage unit they have inside and outside employees are great only thing is I only had them for about a month and I told them I didn't need it anymore and I still think I'm getting charged for it that's the only thing so that is why it's not five stars but if we clear that up it's a five-star storage unit",
"date": "2024-11-22T00:57:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d997f83d-b472-4f6a-8951-609427cc436c",
"author": "Glenna Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrE93gC2AqIWopUlBa7X8K_xoK3jha1CcizKaUvDowH3158m4wCg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So far so good; friendly staff, clean facility, decent pricing. Was referred by someone and have not been disappointed thus far. Just did the paperwork mid-Sept",
"date": "2024-11-13T00:53:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "neutral"
},
{
"id": "5c7ed7b4-8cdb-4a17-9ce7-16d386093e7b",
"author": "Rhy Rich",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIERudIh5SnIy-4vAxQi0m6Ksat2VbSY5An4XMsXEMCWXlTiBk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-26T08:28:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Rhy. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-10T00:31:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b60aac7f-2c9a-4243-96ef-762e122e61fc",
"author": "Pete Reedy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRa4vdALcVl-5Vl51tXNSh66mmoKtCu9xK5CSzkR2X3adZ6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a great facility. I never had any issues and my rent never went up in the few years I was there. I would recommend this location to anyone.",
"date": "2024-10-25T11:06:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f4393066-de3d-470a-bac6-8738c3d40137",
"author": "A B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8PAcyIMnGXLuz9WqALjNxKhMS3tFiAdb5fQcz4BGvz7Zr5mrH=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-20T15:09:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, A. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-10T00:31:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "026bd434-8c7e-4598-b150-231f7c6a54f1",
"author": "Kris Waddell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXENFNCk3-54WL3U1Iyk1X96BN9tplhO8BYarCgR0litzmSqBf0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ive never had a storage unit call me, knowing i was late, just to give me the gate code because i was coming from out of state. This location cares about its clients and is top notch professional. Thank you storage star!",
"date": "2024-10-18T04:21:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear about your positive experience with Storage Star! Thank you for sharing your feedback, Kris.",
"replyDate": "2025-07-10T00:31:45.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "409fd7d5-47a4-4db8-8f2a-66e93171158e",
"author": "Brian Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKW5qQ8rgrzgwUSQjRJQc6TFCSnr3xMns4UorireZ17wKd6Hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim is the best. The facility is a little sketchy sometimes with all of the homeless people around and I don't like when the front gate is left open so they can just walk in but Tim has a handle on things and I put my trust in him to keep my stuff safe. In fact I am going to add an additional unit here soon so I can store more stuff lol",
"date": "2024-10-09T14:33:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "44c1861c-a2ff-42f3-aa41-ef87b1a5f318",
"author": "Crystal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVw3d1T2Im5SRygrS-aCoVglXcHyKdu712U_NO3xt6nwDZtak=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful front desk gentleman Tim extremely courteous customer service & good location.",
"date": "2024-09-15T00:23:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab4b2435-cee3-4681-8d21-b2a063ae9db1",
"author": "C DA",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrFCtcIW3BRb_W00aLfdmkJ8rP0RzWO4aiNUQkD1IvJvTYcfDS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I wish I would have discovered this place sooner! The two guys that run this place were so professional and accommodating! They went above and beyond. The “Apple” of customer service. Facility is 5 stars and so is mgmt.\n\nI was loaded and ready to move into storage sense - (space force) when the mgr got in a mood and said she (Angela) refused to accommodate my rental. Was going to charge me a whole months rent when I was moving in the 3rd week of month! That would have been $320 for 5 weeks!\n\nNeedless to say storage sense is a rip off and they nickel dime you to death and keep raising rates and their mgmt and customer service leaves a lot to be desired. With the exception of Ben who has been amazing.",
"date": "2024-09-02T14:33:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "72dfb03f-d9fb-4dfa-958a-1aa6198e02e2",
"author": "Ashley Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDTbekTg3s-ERdX4fNP_EJgjQz2dmW-NRCzetHcClFAENLyE8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager was very helpful, knowledgeable and made the process smooth. Rates are very reasonable and would recommend.",
"date": "2024-08-31T12:30:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d411acca-a924-41c2-b068-c4a9683b4953",
"author": "Rachel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtgagS3ou109jC5YZVhzB-Hl3jmk2MGiLZGNR4WHyYIt7wSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service! Nice, clean and secure facilities!",
"date": "2024-08-30T13:48:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "bce79df3-239c-4474-850b-e5369c032ff4",
"author": "Kimberly Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKI4FA6YPqlvsaZq-azrCzaBCAq_4dJFSyMp4oNxsLoDD2HW14=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-25T00:56:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Kimberly. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-10T00:32:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed06e885-a515-498d-b01b-0522260d0a98",
"author": "Loreedan Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5gCg9x7LIHsKpSaxh40t9J935BFCuS8QovFIQC76QhD5mbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very helpful and called me back on the same day! It was a quick process and accommodated me for the type of move I needed to get done. Prices are very affordable and the discount offers were great! Facility is very nice and kept clean with a loading dock and carts to be able to haul items to your storage unit.",
"date": "2024-08-24T15:30:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear that Tim was very helpful and that you found our facility accommodating for your move. Thank you for sharing your positive experience with Storage Star!",
"replyDate": "2025-07-10T00:32:47.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6462cbdc-9c87-412e-bfc7-7b7b8b97441a",
"author": "Sabrina T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISa5PXRxujYZfR4dESrpGygA4GmsQkHAe9zFGcOd44kg2TVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was so helpful. Great location!!",
"date": "2024-08-18T16:51:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear that Tim was so helpful and that you found our location great. Thank you for your feedback!",
"replyDate": "2025-07-10T00:32:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c5f9c8bb-3de6-43d4-856b-c4c32d5549e7",
"author": "Todd Misurelli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ77oOD78xZ9___iOIw4muEpii0gCYijh_ZELe5w0FcjUaQHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, knowledgeable and a pleasure to work with.",
"date": "2024-08-15T02:31:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Todd Misurelli! We're glad to hear you had an excellent experience with Storage Star.",
"replyDate": "2025-07-10T00:32:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88d117b9-07ef-4d68-aad9-fe2f9feac939",
"author": "Jeanie Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1Lzkeh0ml3DWExTD5fXpeV-C7LgddhTUFA9YrdWxsAUMDDD83=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-05T00:53:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jeanie. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-10T00:32:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e8a9b90a-1c23-4af3-b460-b075d2cfe83e",
"author": "Jerome Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqIfA3SLhw0Y47A81YRNJHN68WRebSSpJQ1Ck8Fsygwp2QjWU_1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Folks! always there for whatever you need Great rates!",
"date": "2024-07-06T22:26:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive feedback! We deeply cherish your kind words and are always here to assist with your storage needs.",
"replyDate": "2024-07-10T00:32:47.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "1626d6a1-867b-4cb7-a3d5-f450c4d78029",
"author": "Sarah Dolman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwlQ-OGtB6OFskVo9y-okV5BE9bllYvjX0M5GZHJyFQIePsfuMYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very kind and helpful. The entire process was easy from start to finish and the price really can't be beat. Happy to have found this place!",
"date": "2024-07-02T14:40:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Tim at Storage Star. We're glad to hear that the process was easy and the price was unbeatable. If you ever need storage again, don't hesitate to give us a call at (719) 421-7201.",
"replyDate": "2024-07-10T00:32:47.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3a8092ec-1da6-4188-8d89-4ca53ca1f496",
"author": "Samantha Ronk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEmpGN06kE_3juZUcyG2T8LEETWje4sCOtSMdOZIdz9O3q749qcg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean affordable and friendly staff Tim helped a lot",
"date": "2024-06-29T00:50:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that you had a positive experience with us, Samantha. Thank you for your kind words. If you ever need assistance in the future, please don't hesitate to reach out to us at (719) 421-7201.",
"replyDate": "2024-07-10T00:32:47.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "86236205-edd1-4064-8cfe-6d9189ba69b9",
"author": "Mandy Mae Hallman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW59wDNaWYpKKP3gDl-KwjOH6wSCjuLHbN8s8gw5Fs0gbYDfKkq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was incredibly helpful and welcoming when I needed a last minute storage unit. The facility is easy to navigate, clean, and safe! All good things to say.",
"date": "2024-06-17T15:58:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're privileged to hear that Tim was incredibly helpful and welcoming during your last minute storage unit needs. Thank you for choosing Storage Star Colorado Springs.",
"replyDate": "2024-07-10T00:32:47.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d6728c3e-ca35-4f7c-9d30-5cfbd5324f60",
"author": "Ramona Wilcox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2pMPrlc4TMBiPCaqQ3hag7mFcLSd0X_eLd6MEN8e5d4i1u5ab=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and helpful front desk and it is very clean there. I reckon my belongings will be in a great environment due to the climate control they provide.",
"date": "2024-06-05T13:07:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're privileged to hear that you found our front desk helpful and our facility clean. Rest assured, your belongings are in good hands with our climate control. Thank you for choosing Storage Star Colorado Springs.",
"replyDate": "2024-07-10T00:32:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "90514c79-aa57-4a6b-9bf8-82840b319920",
"author": "Rebecca Hopkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIiW-mXVMD3n-3EdFWHMzhf4Je8Kb8OTMMUMLKy1Sz3E-qZck=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service!!",
"date": "2024-06-03T22:59:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback! Thank you for choosing Storage Star Colorado Springs.",
"replyDate": "2024-07-10T00:32:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70b1bd71-7010-4246-98a1-1a42a3a44b86",
"author": "Bryce Boyda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_rlGhLPrGnr1CoNrLq748Nak9zF89yFZhDcjyZ-cNt3OIrZ_N=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great hospitality from Tim! Resourceful and friendly. Glad to have picked the right place!",
"date": "2024-05-08T20:27:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with Tim at Storage Star Colorado Springs. Thank you for choosing us!",
"replyDate": "2024-07-10T00:32:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "586bf0c1-2b04-47c0-b7e3-fe6a3c84a210",
"author": "Seth Souza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWU4qO_EOGuN-Qqzw59XTDOyr0Cf6vhsDvDcbwEcU3xY9H4GbRI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim is great! Excellent service!",
"date": "2024-05-04T20:32:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your feedback and are thrilled to hear that Tim provided you with excellent service! Thank you for choosing Storage Star Colorado Springs.",
"replyDate": "2024-07-10T00:32:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e6374d4-263c-4cd1-bc46-544a80979d71",
"author": "Serene Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWly09vt_X-e9hBwy23GYgfl5sB08FqaRQ0zbbsmtIMBB3CnHg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tim was awesome and very helpful! A quick and easy process to sign up",
"date": "2024-05-01T00:06:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad to hear that you had a positive experience with Tim! Thank you for choosing Storage Star Colorado Springs. If you have any questions or need further assistance, feel free to give us a call at (719) 421-7201.",
"replyDate": "2024-07-10T00:32:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "603de1fd-7cca-4437-a5f4-bef45e353b1a",
"author": "Mark Ritchie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5CO1ItyjifEFLPniVoG5HEjM4ujkFXfYc8xkB8oVHWam23g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-20T11:48:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mark. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2024-07-10T00:32:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dfad7dcf-8e85-43bc-8171-00cebc1fb36b",
"author": "ty lor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUylJVtaru7XPSGdaOQ3VduS7N70ZVr4p6rzs6qv5p-EORtCT0F=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly clean excellent service",
"date": "2023-12-11T05:22:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Ty! We're glad to hear that you found our facility clean and enjoyed our excellent service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (719) 422-5474.",
"replyDate": "2024-07-10T00:33:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6d6d36d6-4601-4fb3-a175-62b6d355ea2a",
"author": "Jamie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXA7bQFh77YHdqpUnEFWGkcvsEvezWwHtwF5QMCMAIb5E1EgEyyNg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-11-22T11:18:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jamie. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2024-07-10T00:33:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7660221f-e95f-4991-b4ba-6a368d468e08",
"author": "Errol Bonite",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNosgkMezPkfWL9rsNofpRkBdu78QryXp8MwqKPWKrFv4g7w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Beautiful facility wonderful management",
"date": "2023-10-10T02:38:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Errol! We're thrilled to hear that you find our facility beautiful and our management wonderful. We appreciate your feedback and look forward to serving you in the future.
Sincerely,
Storage Star Colorado Springs",
"replyDate": "2024-07-10T00:33:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2314af8-f8e1-4037-8846-8032f987ddde",
"author": "Torrye Clark-Thurman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUb_j900mHY3x2UmhfNWKb2ZcpyOBFZFwg6VUFvHUvoYoulVRXaLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "After the facility flooded the staff members were very helpful and understanding and supportive with moving all of my furniture and personal items that could be salvaged to a new unit thank you Store Star!",
"date": "2023-07-12T00:02:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Torrye,
Greetings! Thank you so much for leaving us a wonderful review and for choosing Storage Star Colorado Springs. We are thrilled to hear that our staff members were helpful, understanding, and supportive during the unforeseen flooding incident. Our team strives to provide excellent customer service and we are delighted to have met your expectations.
If you ever need any further assistance or have any questions, please don't hesitate to reach out to us at (719) 422-5474. We're always here to help!
Thank you for your feedback and for being a valued customer.
Best regards,
Storage Star Colorado Springs",
"replyDate": "2024-07-10T00:33:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e9f52c94-cd05-44c4-a6c5-3d7ff193e892",
"author": "Cierra Dugo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVt7DAqR9dw-BtVLixHX40-qN7GXbsMGOPsYGb2BZ0NxvE6aY3NRA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great price! Especially for military. Great customer service too! Love the carts they have to use!!",
"date": "2023-07-11T06:11:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Cierra,
Greetings! Thank you so much for taking the time to share your positive feedback about Storage Star Colorado Springs. We are delighted to hear that you found our prices to be great, particularly for military personnel. Providing excellent customer service is our utmost priority, and we are thrilled to know that you had a positive experience with our team.
We also appreciate your kind words about our carts. These are just some of the additional amenities we offer to ensure a convenient and hassle-free storage experience for our valued customers, like yourself.
If you have any further questions or need any assistance, please don't hesitate to reach out to us at (719) 422-5474. We're here to help!
Thank you for choosing Storage Star Colorado Springs, and we look forward to serving you in the future.
Best regards,
Storage Star Colorado Springs",
"replyDate": "2024-07-10T00:33:20.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b714d271-4fda-437e-8513-6cf18c6334e4",
"author": "Hoss Madrill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2GKfhN_0kiFyPp-GwWHFMqktRfkokpvMv8LZxcn3MrieeaTE=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is awsome the people r great and always s ready to help",
"date": "2023-07-06T19:46:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Hoss,
Thank you for taking the time to leave us a wonderful review! We are thrilled to hear that you had an awesome experience with Storage Star Colorado Springs. Our team always strives to provide excellent customer service and we are glad that you felt supported and assisted throughout your time with us.
If you ever need any further assistance or have any questions, please do not hesitate to reach out. You can always contact us at (719) 422-5474.
Thank you once again for your kind words and choosing Storage Star Colorado Springs.
Best regards,
Storage Star Colorado Springs",
"replyDate": "2024-07-10T00:33:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db0679d3-3d65-4412-9517-f6b6c8b68916",
"author": "Devan Udall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnjFRjSoZ31GfHjVuVbPpgSQJxV4O26fubbikz930VRSAQ_YzW=s64-c-rp-mo-br100",
"rating": 5,
"text": "awesome facility, super affordable and the staff are always helpful.",
"date": "2023-06-22T23:03:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Devan,
Greetings! We are thrilled to hear that you had an awesome experience at Storage Star Colorado Springs. Our team works hard to provide our customers with an affordable and top-notch facility. We appreciate your kind words about our helpful staff. Thank you for taking the time to write us a 5-star review.
Best regards,
Storage Star Colorado Springs
(719) 422-5474",
"replyDate": "2023-07-10T00:33:20.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bc5ce3db-9fb6-43f3-bcd4-2bc116c06474",
"author": "Keven Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWd_j55MSMDOfQM8_ijat1gmrkQZyUHoKNUsqiM07hPsoElA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Nice Service! The Owner was really good and answered all my questions",
"date": "2023-02-01T18:34:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "aa6c4699-f38a-48be-8333-b6a147d0862b",
"author": "Cindy Sexton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUP_etGLtdFtVuf6nVhetblEqH3gOEGyz_5h6CbHCOOfHA96Dy-=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-07T06:26:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Cindy. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2023-07-10T00:33:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "115eaac3-0c73-4a30-b60e-85125534077d",
"author": "D.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXj_cArE5NtYN_sZA6JRMxKuvfGBaWIfk9KITLQb0Tm_rGtNpE=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently moved into the area and am renting here. I have found that the staff is very friendly, the facility is clean and safe. The one issue they\nhad with a previous renter and his broken down, unsightly vehicle was addressed and handled quickly. I appreciate their attention to the matter. I would recommend the location to others.",
"date": "2022-10-25T22:16:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted that you had a great experience with Storage Star. Thank you for taking the time to rate us! ",
"replyDate": "2023-07-10T00:33:20.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "889c6262-988d-45cf-a7f3-a4371fd45141",
"author": "Stevie Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKgO700HFDxlFBVeuX83AfGbIybO-ieWD5ZhkEau2W51V-=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-26T09:41:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "37e0676a-e2d0-438e-8054-40bf3b9d8716",
"author": "Brian and Kelly Garrett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-TAafaYBKULWAaPzCE42zlbG2DXrvlJkOKxyKKEUE26I2G04=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was awesome in getting us a unit that met our needs. Prices were great, the facility is really clean and the climate controlled units were some of the best we have seen. Very happy we found it.",
"date": "2022-08-09T23:45:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "2a6c3b31-5f3d-4587-92ba-531bea7ccd4b",
"author": "Monique Reinhardt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFRzFlH9aRvWHt3wRJedHQp6FobAHr3QoXiPIaig1MdPHKoT0=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-08-07T17:36:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9940e8e9-206f-494b-858b-0f8094041f9f",
"author": "Harry Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhwAIXtpCRiMklsX-InPQmai7ur5wnIhxQ21xZtlDdQSe1HQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "More space fir your buck, always clean and have carts available for use...not one complaint.",
"date": "2022-08-01T11:13:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Harry, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2023-07-10T00:33:20.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7887003e-e24b-4289-a97d-9176a895d04e",
"author": "Ted Grzesik",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzQQt2zahl1r76AoleMNYNyRIh8ZlTKYyaXS2eeI43Q1CquGw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Nice, clean facility with indoor units",
"date": "2022-07-26T01:31:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ted, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2023-07-10T00:33:20.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f4bf8407-1e91-4528-a48d-6981008bf9ed",
"author": "anthony pounds",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0u_qdlylk_2AYzJrFy0-uwTiuosITAifdpJ-SoNQAoClq-TNhrQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best inside storage in the area",
"date": "2022-07-23T04:57:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Anthony",
"replyDate": "2023-07-10T00:33:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3366211d-0f20-4ffe-aa30-a6afac9d62b4",
"author": "Jessica Snowden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFjvdpvmDicysR3JWlQ6zXSjyXjAQn5AawSou4ESFjxTr9AvfyyA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-03-15T20:21:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c549d765-475b-47c7-976e-4c83b9fa1401",
"author": "Deborah Gross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH8a4_31GiRNQkuM4diyf6DTMqfsW084by_qPD_SfGvAOMSg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Chris is awesome. The facility is clean, and the prices are very reasonable.",
"date": "2021-11-26T15:30:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Deborah, I appreciate you being here.",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "50aec416-72b5-46d5-99eb-32c673d64c83",
"author": "Nicole McCracken",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_bnayO_VNofE6qpfrn7qZxHjI9sgh_UvRwpvFnvBBdKjojQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-17T22:10:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Nicole. I appreciate you storing with us!",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b48c88c-1b1c-489d-b5b7-77b4687c11f8",
"author": "M.L.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyuio6k7H17M5GoBN036uMCbGuqte2F6ZPWavJBKgkhD9azw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everything from the gentleman in the office to the facility is excellent. They have clean, secure indoor units that are climate controlled and easily accessible. I shopped around while looking for a storage unit, but this facility had by far the lowest prices while also having the cleanest building. If I ever need a storage unit in the future, this will be my first choice.",
"date": "2021-11-15T17:49:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mr. L, we appreciate the kind words. There is no better choice self storage in Colorado Springs than here, thank you for reaffirming that!",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "23303a0d-dc86-4e19-a2a8-739a50c29104",
"author": "Raquel Castro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIexO01u9jA0uk6nB6m4K9H9oLjOQMmRSUzvHO2z9wf3S1GSdD1=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice place, Very clean,👍",
"date": "2021-11-03T19:55:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Raquel!",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "44cbcc04-2a4f-49bd-a2e7-9a8bcc7f2039",
"author": "Hope Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrKNxjVYXokFarC42oTVHqtff_zRN_5YoQXhsOPXtnLlcGmB3rcA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Chris, the manager is pretty cool. The storage unit I got was a perfect size and is only $60 per month! To me, that's a great price for the dimensions! The property inside and out is very clean!\nI'm so thankful I found it! I will definitely recommend THIS storage facility to everyone!!!",
"date": "2021-10-15T17:58:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Hope! It's a pleasure to have you here, we're glad you like the facility.",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "91b70454-fdad-400f-bf19-d833efc0779f",
"author": "Mike Bennefield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWzplXFkMLQVDGCjtdJy0fRpMCfcV6gyCIClTdqv2bp03O5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage place I have ever Ben to helpfull staff clean and organized staff are happy to help with anything you may need for storage or moving",
"date": "2021-10-07T22:08:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike! Thank you for picking BuxBear Storage. You're awesome.",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d37a5887-c898-4c2c-96b6-0094f333094b",
"author": "Thomas Holzli",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlBWsPda-7Hzx6KI4cNT17mNs5L5kVbUSQvuwUHFLN3hx4I4ZI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to store your stuff",
"date": "2021-10-07T14:26:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Thomas! You're great also.",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c99490c-5d70-4b83-9551-a4e1acd385c7",
"author": "Burgandy Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6HA72Ar74pKkAkdJ7VY3SEDmSu3ZrCpJKk6OLvjXDHXlosG0L=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome customer service great storage unit company . Very accommodating . Front desk guy is awesome. Thanks again",
"date": "2021-10-05T03:06:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Burgandy! Thanks, it is a pleasure to serve you. Thanks for being here.",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e636d413-4702-4b41-9c5b-df1f0049c74d",
"author": "Kristy Shields",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXllNG7pRUWOTziD5h4rc6VkdnaUiQwcWG2Em_SNinhdklIcaCF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great management and very clean and safe units.",
"date": "2021-09-03T14:56:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Kristy. You're great also.",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "f3ebbeba-46e0-4870-abeb-8b0928aaf9aa",
"author": "Anthony Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJK3I4AzGSOSYiaaKCYEygxO55Sa2WkGIS5-eOshViC-tv5LQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Neat, clean, and hazard free facility. The staff is very professional, helpful, and friendly. Definitely recommend!",
"date": "2021-08-30T05:56:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anthony! Thank you for storing with us, we appreciate you.",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "456d5554-91dd-4a4a-b34a-b45a08504950",
"author": "Pat L.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiAUaV9URr_p61iIPmz0BZaJrKTJiPkizhGl4NQXEUYC_JXJNJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very large clean nice place. Multiple loading and unloading doors. Better than any others I've been to so far. I'm very happy with this place. They have inside and outside storage.",
"date": "2021-08-22T09:46:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pat! Thanks, we will continue to be better than the others. Thanks for picking BuxBear Storage.",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "173e0ec1-cdaf-4ba9-91c0-2c75794f0095",
"author": "Kershaunna Lair",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUe-14JosLMpoRkqEh_RK4khStHBCCiwWqdpxZZpwO6_VxTweBB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean facility and great access! Chris is AWESOME, attentive and very helpful! I've never had any issues here. The area also feels safe! Love renting here.",
"date": "2021-08-20T20:36:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Kershaunna! Appreciate the love.",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d93f8f84-96c6-449d-8749-cd962623f20b",
"author": "Darlene Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAI1sxYbEZoJybUngaZLrDX255nmt1CgdMLukJeUoeeQ3P3Dl9Dw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Chris the manager is very kind! Very clean facility! Prices are very reasonable",
"date": "2021-08-02T04:15:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Darlene. Its a pleasure to have you storing with us!",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "89c67928-78fe-4ae3-a3c3-a10ccb779303",
"author": "Kristy Shields",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5eijOI-cb_gKnPm45XyArzxIO-WDNjdtpOI_d9cz-l9jduA-I=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-07-14T04:01:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "24aa5e80-21dc-4238-b33b-647f7dbedb4b",
"author": "2 Nickles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-7bcfDgwv0Rp0jVN5vpoaDWaGKWWTEZQQSkVgI6cqnyugbS1k=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Excellent storage area. Staff was top notch",
"date": "2021-07-01T18:22:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you. It was a pleasure to have you here.",
"replyDate": "2022-07-10T00:33:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b4fc4cc1-d046-4af5-a660-b4661cbeee1d",
"author": "Michelle Woolf",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPd6WDeqZXxJVLQh1vUPlXrvYlMUagxN_pmDyC9QC1wFf7b8A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-06-30T13:52:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Michelle!",
"replyDate": "2021-07-10T00:33:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0c006cd-169d-4230-b60d-eee4e3f27531",
"author": "Nathan Albertson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_H1USGh5uMOw2do2pIT2eTVF_g6emHTWskbV3HnNnohWROiYeiw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "OUTSTANDING recent addition to the community. Brand new facility, excellent customer service. Great experience all 'round!",
"date": "2021-06-14T01:52:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Nathan, you're going to make me blush.",
"replyDate": "2021-07-10T00:33:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9cc4368b-0672-45ba-877f-fd62cee0b8dd",
"author": "Nicole",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOpP2AUAonr71kTG5S5YkteVe6vhqEa4jFV0OD1eUxULLL2DdRYw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great friendly staff and very clean facility inside and out",
"date": "2021-06-10T16:39:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Nicole for your kind words and business.",
"replyDate": "2021-07-10T00:33:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "da5eb5e4-b4d4-4993-b443-87d9acbff3ff",
"author": "NH Chaval",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNSxwIsqTyJJz4YgYAYbQ_pZU93Z8h5bPIsOODJQswD6ahczw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great new vendor in the South Powers corridor. Outstanding customer service, prices and property details!",
"date": "2021-06-06T00:16:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "NH Chaval thank you for kind words.",
"replyDate": "2021-07-10T00:33:48.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "224249fe-1f7a-422a-b32d-b1a0c23bccf5",
"author": "Deborah Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2ms1xxDm2bl8SObAEJ0CuHRN1fQoMwSRpBA11O4mHmHe05RQoAg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Chris helped walked us through the process with a Uhaul truck and was very patient. We had issues and it took us about half an hour. But he was extremely accommodating and chill. This facility is really nice and clean, private. Has a restroom, and is very spacious. They have several different varieties of packing materials, and bundles of boxes available. Worth checking out. There is also a kiosk for self help as an option.",
"date": "2021-05-15T20:35:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deborah! Thanks for your kind words. Hope your dogs are doing great.",
"replyDate": "2021-07-10T00:33:48.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8b6101a0-a0de-4533-a112-0bedba9314a5",
"author": "Stephen Kanatzar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0MVzE0NqLC8jzm8aeP2FvZ9YTOFT0RVfUkKXwSc-bXBXlTQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place. Very clean and friendly!",
"date": "2021-04-29T02:23:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Stephen for your support! Your spaghetti at the Airplane Restaurant is really good!",
"replyDate": "2021-07-10T00:33:48.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5b6f99b7-4e0a-4097-994a-128e47c082fe",
"author": "Debra Varney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9FBB4QMmLUel369Dhdaht8D_kLMtqyD1DinYQINPled2Ecw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-31T22:58:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Debra! You're awesome.",
"replyDate": "2021-07-10T00:33:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f47ce7d2-8b80-4959-8d35-b657aed7d09e",
"author": "Lizeth Aquino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXE1ZkTuTaGZ-RBENjtucSPXZfsIc4k8QGsA-owKMnKWJvPegwR=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service & the military discount is convenient!",
"date": "2020-10-06T14:32:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Lizeth you're the best.",
"replyDate": "2021-07-10T00:33:48.000Z",
"tags": [],
"sentiment": "positive"
}
]
}