{
"summary": {
"average": 4.8,
"total": 386,
"distribution": {
"1": 12,
"2": 7,
"3": 0,
"4": 10,
"5": 357
}
},
"reviews": [
{
"id": "383756e4-ed90-4ebe-b53b-ca26bff87acc",
"author": "Ruby Huerta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItOdG_YHCuFHAs9sbudNEaiwrIjTGD02XWKBXTCj-keyLGRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was looking for a small unit and Marisela was very helpful and showed me several units.",
"date": "2026-07-06T23:22:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful 5-star review, Ruby. I’m glad Marisela was able to show you several small units and help you find what you needed. Please reach out if you need anything else or if we can assist with future storage needs.",
"replyDate": "2026-07-09T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c29167fe-d4d8-40da-a83a-c314bf352b08",
"author": "Shelley Shepard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvnPBy2Ni0oM3A_VvSgUDyadXXnwp4Ha58etZkmPV3d3I0P3wV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, fast and easy, would definitely recommend this storage. Safe, clean and secure.\nShelley Shepard",
"date": "2026-06-29T20:29:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shelley, we're thrilled you had a fast, easy experience and felt our facility was safe, clean, and secure. We appreciate your recommendation and look forward to helping you again whenever you need storage.",
"replyDate": "2026-07-03T00:40:01.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "2cddaedc-71d8-464c-be22-7ef5d70dad46",
"author": "Dayra Rosalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2M7EifJNke_JSeRmFvy0CUy7z46G4zljt3f-MdlZZykanskOhZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service, Marisela was extremely helpful. Absolutely recommend renting a storage unit here!",
"date": "2026-06-29T19:10:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Dayra. We're so glad Marisela provided exceptional service and made your experience easy. We appreciate your recommendation and look forward to serving you again.",
"replyDate": "2026-07-03T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4cf216b3-0c5a-43d8-8e23-67b3cb44a75f",
"author": "Alfonso Jarero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7L_AFUrvDxbx8d9KLFIajozEgWJdhDRXSiGkJQwvF91es7KJKMg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "What a great experience, this was so fast and Ms Diedra helped me a lot also, she found me a good deal and have everything ready for when need it. Facility and units are super clean and being serious, the climate helps a lot! I do really appreciate all the help and the good job that Diedra is doing!",
"date": "2026-06-25T22:28:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alfonso — we truly appreciate the fantastic review! We're thrilled Diedra could help you quickly and find a great deal, and that our clean facility and climate-controlled units met your needs. Your kind words mean a lot to our team. We look forward to assisting you again whenever you need us.",
"replyDate": "2026-06-10T00:40:01.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "8705e8fa-05bb-4873-ad36-82baf9d40bec",
"author": "A-Z “EZPZ”",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIe6pvBqO0apcDjS48Q7W3ih9OX79CWADgICkHv29y3XkNu4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding service by Deedra. Very helpful with any questions you may have and a really positive attitude. Thanks for the help!!",
"date": "2026-06-25T17:53:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful 5-star review. We're thrilled Deedra provided outstanding, helpful, and positive service. We’ll pass your kind words along to her and the team. We appreciate your feedback and look forward to assisting you again.",
"replyDate": "2026-06-26T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0b082a3f-94eb-4020-bd1c-e0c5b1dc65ba",
"author": "Dianys Villanueva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyJHSbWnPCtE_Ay5pSICdEddsj5YwQ3o__xioiQ_st5YgAPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-24T16:09:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Dianys. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2026-06-26T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07d7ed5c-fa7c-4fba-920d-fe38d9254edd",
"author": "Mimi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa08tE9cpDKC-s_eRa97YJg99Zqhb-o-qTq_mm5VFniPH4gA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Marisela was very patient and professional when asked about varies sizes and prices. We were very pleased with the outcome.",
"date": "2026-06-22T18:56:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mimi, for the 5-star review. We're so glad Marisela was patient and professional while helping with sizes and prices, and that you're pleased with the outcome. We look forward to assisting you again in the future.",
"replyDate": "2026-06-19T00:40:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d1be4bea-887b-4644-a7f0-6306f883342d",
"author": "Rogelio Mata Cisneros",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-wuCYr1RVJeM_PmyZMMePIVGbyA85b-He6oDJaThl0doNDbed=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-20T20:39:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rogelio, thank you so much for the 5-star rating. We appreciate your support and are glad you had a great experience with us. We look forward to serving you again and please reach out if there is anything we can do for you.",
"replyDate": "2026-06-26T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e5984c14-3bea-406e-ba05-2fe64aae7cb8",
"author": "Tatia Grandstaff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJz-HjY_Gf7lF10ww-2wuRrU4yHoGVk_FHobs3lOHtr72MmXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-19T13:15:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Tatia. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2026-06-26T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9418738f-406e-48c5-a941-cccb5f3068a2",
"author": "Francisco Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4-0kk0QJzPzbWG8hzi7Yo7_ebCLB3pZ4RBsknGxI3iDtzuQJd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very good service",
"date": "2026-06-18T20:14:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Francisco! We're so glad to hear you received excellent service. We hope to see you again soon and continue serving you with the same high quality.",
"replyDate": "2026-06-26T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d063e9b6-b1a1-4ddd-bd4b-fb6cabb770c1",
"author": "Simon Arenazas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5Y54FReIhgQs7aoltxGlrpkhcAv3CfEoBdzxkQ9IJ9tJI_Fc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra Aguilar was super helpful",
"date": "2026-06-18T19:40:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Simon. We're thrilled Diedra was so helpful and we'll be sure to pass along your praise. We appreciate you choosing us and look forward to assisting you again.",
"replyDate": "2026-06-19T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "961b336e-ded1-4c27-867e-a9b69326803b",
"author": "Pedro Vergara",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYGd7GIHJp4CohQ9skxInMb91HidG1EDF976w9RlTFAqPaalo2=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "So far, very good.",
"date": "2026-06-09T20:14:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback. We're glad to hear that your experience has been very positive so far. If you need anything or have any suggestions, please don't hesitate to contact us. We look forward to continuing to meet your expectations.",
"replyDate": "2026-06-12T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff9d26a1-18bd-4489-ae49-04d9ae55b5ee",
"author": "JuanMartin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7ihzk5DvDfUIbb7ZdWeojD0F014Ri5t_mlCIzQB1IL_UUjt0=s64-c-rp-mo-br100",
"rating": 5,
"text": "On 06/01/26 I arrived with a parent to retrieve some items from storage. We had some confusion about some logistics of P&P. The woman at the counter, lovely in every way, was a consummate, efficient professional, she immediately assisted us and helped us resolve the issue. D.Aguilar is an incredible example of an employee and a significant company asset. Thank you Diedra.",
"date": "2026-06-04T17:39:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share this wonderful feedback. We're thrilled Diedra (D. Aguilar) provided exceptional, efficient assistance and helped resolve the logistical issue. We will share your kind words with Diedra and the team—she truly is a valued member of our staff. We appreciate you choosing us and are here if you need anything further.",
"replyDate": "2026-06-10T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10b66453-13e3-4de9-b5f7-f554cf0dfdf8",
"author": "Rigoberto Mata",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKVeo7Vg5kcSF5j1YQig-Hpkn7GdBh5COB5y29KNzcN-tKkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela, I really liked your services and your attention to me. Thank you very much.",
"date": "2026-06-03T20:30:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Rigoberto, for your feedback and for trusting us. We're delighted to hear that Marisela took such good care of you and that you were satisfied with our services. I'll gladly pass on your kind words. We hope to see you again soon.",
"replyDate": "2026-06-10T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c1707c9c-75a1-46e3-9432-4c6cfc89becc",
"author": "Enrique Ceballos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULg4VHecfKvH14WwRoBi9BGhhjVu26hYTH-Qe3EUB59SpzsYeNZA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service!!",
"date": "2026-06-01T18:21:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Enrique! We're thrilled you enjoyed our service. We appreciate your support and look forward to welcoming you back soon. If there's anything we can do for you, please let us know.",
"replyDate": "2026-06-10T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25bd817c-5bca-4ce5-8926-6875f970f921",
"author": "Alma Peña",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVTZ5bPh0yxikbkLEZnx3uq-zwK3P6tgYNIVvpqnRMYwzHlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I urgently needed a place to store my boxes and thought, \"I'll come here…STORAGE STAR.\" And my worry was solved instantly…I received immediate and excellent service, and right then and there I had my storage unit.",
"date": "2026-05-31T21:54:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alma, thank you so much for trusting STORAGE STAR. We're glad to hear we were able to resolve your emergency and provide you with immediate storage space. We're always here to help when you need us.",
"replyDate": "2026-06-10T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f941c40a-61b3-43ae-b395-a1cca1cd591e",
"author": "Francisco Bonilla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKUQgjtPbblpIHn6cKIsiyKm0CAfuBWFCR6Gxen9l2Mh3Gog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Many thanks to Miss Diedra Aguilar for her attention and help with all my doubts and questions about the prices and available sizes.",
"date": "2026-05-30T20:30:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review, Francisco. We're delighted to hear that Ms. Diedra Aguilar provided you with excellent service and answered your questions about prices and sizes. We appreciate your trust and remain at your service for any further inquiries or your next visit.",
"replyDate": "2026-06-10T00:40:01.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "673eda88-a07c-4068-89e9-b222b72feac5",
"author": "Daphne Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlYsxvMzj4qv0vM3JG8icCo9L4YR2_801wB9kI6qqno149PKxO=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service the lady at the front desk gave was amazing, she explained everything super well and on top of that, the prices were amazing!! 10/10 recommend",
"date": "2026-05-30T17:11:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Daphne! We're thrilled our front desk associate provided clear explanations and that our prices exceeded your expectations. Your 10/10 recommendation means a lot and we look forward to welcoming you back soon.",
"replyDate": "2026-06-10T00:40:01.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4587ef12-9822-4247-ab8b-2c23ab4bded9",
"author": "Luis Enrique Silva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZuhC0ARReo5yyCXZhT-UGom5426yPymJHNd_Ni3mxpMCMIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra Aguilar",
"date": "2026-05-30T14:17:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Luis Enrique! We're glad to hear that Diedra Aguilar provided you with excellent service. We'll share your positive feedback with her. We hope to see you again soon.",
"replyDate": "2026-06-10T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "516b7a9c-f665-49fd-9718-65d45bd60d33",
"author": "Oscar Navarro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyVW7UX3QTdjdg5B2zujAVJer1T8ReSpIsLegWFBgBxWLh1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The winery is very clean, the atmosphere is pleasant, and the people are very friendly.\nI highly recommend it, thank you.",
"date": "2026-05-29T03:30:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Oscar! We're delighted to hear you found the winery clean, the atmosphere pleasant, and our team friendly. We greatly appreciate your recommendation and hope to see you again soon.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "98a372c3-b5df-4818-a47d-1716f0b752ea",
"author": "رايات الولاء",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeywvHgFucwKX3FG8p-cXDnC7pUvVsWw-3ajteUVBZ0116iTDm=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-28T23:08:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, رايات. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e263820-6ae8-4474-8b19-e86de0d5d6b2",
"author": "josekarloz99",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZW53wjcAvO78Ru6pGk68Ho8f54LB3aXiGVvNbGScZjPQ9iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Maricela is an excellent and attentive worker.\nExcellent worker, always ready to help",
"date": "2026-05-28T20:09:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review and for highlighting Maricela. We're delighted to hear that she was excellent, attentive, and always willing to help. We'll pass on your kind words. We hope to see you again soon.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6104f4f7-7767-4c5e-b7ec-4d385a7d1dbb",
"author": "Angel Rodriguez (_MARL96_)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXQ3pO8-zGmDvC5P9zrJTyHyeYGavJykK9j52Kk7qiaouAPF9e=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best help received, everything is very clean and staff very friendly",
"date": "2026-05-28T17:44:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Angel! We’re thrilled to hear our team provided great help and that you found everything clean and welcoming. Your kind words mean a lot to our staff. We look forward to serving you again soon.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4c67ba60-ed72-4c29-a348-52f66853acf3",
"author": "Michael Enriquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3RKuJYDOwWhHD21tO3Xk2tPL_uqFl2NLga-FRI53UvzZZgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Marisela got me my storage unit easy and quick. Would definitely recommend them to anyone.",
"date": "2026-05-28T17:40:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Michael, for the great review! We’re thrilled Marisela made getting your storage unit easy and quick. We appreciate your recommendation and are glad you had a positive experience. Please reach out if you need anything else.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78251fa0-b76b-4939-a63e-5a39f4b1d509",
"author": "mariana batres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7bmXqsd9LVqk3Og3YM1uY6coee832cFyCj07meF0HBhl7eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We love the fully bilingual service, and Ms. Cindy Hinojosa's approach helps us process each payment with ease. Excellent service. Mariana Batres.",
"date": "2026-05-25T15:45:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mariana, thank you for choosing Quail Creek Storage for your storage needs. We think Cindy is amazing and are thankful to have her on the team.",
"replyDate": "2021-07-10T00:40:05.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "ad22d7d0-8418-47b0-8ff2-9771c20550e7",
"author": "Ivansanchez0206@Gmail. Com Sanchez 0206",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSf1p8hTkpxN5Nf79YJbxuhiLdAvgB1gzERyeYFaYqxvAEgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Maricela was a great help walked me to the unit super clean area. Maricela since I walked in she met me at the door greeted me showed me every offer she had. I would recommend to my family and friends. I've been to other sites but service made HUGE difference on making my decision.",
"date": "2026-05-24T21:39:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful 5-star review! We're so glad Maricela made a great impression and that you found the unit and grounds super clean. Your recommendation to family and friends means a lot, and we're happy our service helped with your decision. We look forward to assisting you again if you need anything.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1b0a507f-458a-4306-b30b-42d7c0eb716b",
"author": "Jaime Cortazzo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa47tkhoSPOAqoCBmWROZrfHkdWgBt_qmTJ35ggWaFsu-qYA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful and knowledgeable with storage units",
"date": "2026-05-24T20:44:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jaime! We're glad our team was helpful and knowledgeable about storage units. We appreciate your feedback and are here whenever you need assistance. Your recommendation means a lot.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a2d92c69-b4bc-46c5-88b9-206fefdd9c91",
"author": "David Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTuhv97s87VGo2Q-L_p2C7GD-JAOFpdpk77FFIedvABeUmx6nf=s64-c-rp-mo-br100",
"rating": 5,
"text": "The only storage in town open on Sunday’s! Marisela took care of everything.",
"date": "2026-05-24T14:43:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, David! We're glad we could be open on Sundays and that Marisela took care of everything. We appreciate your kind words and are here whenever you need storage.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4953bad1-d76c-4321-bbdd-59cbc254fdab",
"author": "Daniel Almagrande",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXafF4n3Ms2Dbxyvgtywnr8VPArf_QsvdFuY7GLGaUr3h_-Fposiw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-05-23T20:55:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Daniel. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc27850e-5ded-472b-878a-bc6329149dc8",
"author": "Raul Ramon Arroyo Enriquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2sFKNFoUtZ5GtKHbDLgJamhFxl3sfWH8vXlyt_VmEdKpaqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-23T20:54:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Raul. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d737a157-04f5-4fa9-837c-5d7295f8cb77",
"author": "Judy Mahan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHUObIyXU45pQnEh-j--8PHKNNh-rWOpBRpu15xKuNHSZKh-pTbw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I would definitely recommend this storage unit. Maricela was extra helpful.",
"date": "2026-05-21T22:52:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for recommending our storage unit, Judy. We’re thrilled Maricela was extra helpful. We appreciate your kind words and trust. Please let us know if you need anything in the future.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "13dc5ee0-d5d3-4fe9-b95b-3b920e505cb3",
"author": "Emmanuel Campos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2dvJqyv4x6DJJJ4pjGzWZnSe9ojIP9Qe6do4z957Lf6TQ5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always friendly, good prices, highly recommended",
"date": "2026-05-21T16:39:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your comment and for recommending us. We're glad to hear you appreciate our team's friendliness and our prices. We hope to see you again soon.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "30a90bda-9547-46f1-ad01-e883aa588c6b",
"author": "Miguel Angel Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8RzUHAJPmcLw2AR6IR4eMbc9ceDNtGMPus1Zvoz-erJwgrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-19T23:41:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Miguel Angel Flores, for the 5-star rating! We’re thrilled you had a great experience and appreciate you taking the time to share it. We look forward to serving you again soon.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9075360e-6af6-4ffe-ab1c-c5344cbc5d01",
"author": "Juan M Acosta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKH7ls5fqHb14fmQT2EPQTfgqaLj_X-QSBs8BUw2tsBdufkR4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing experience at storage Star with Marisela. Recommend",
"date": "2026-05-19T23:09:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Juan, for the wonderful review. We're thrilled Marisela provided an amazing experience for you. We appreciate your recommendation and your kind words. If you need anything in the future, please contact us.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15df129b-1547-4e2c-8b1b-5907c1c12590",
"author": "Francisco Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSP3RC68r7-j5K0hRUpnbZaYtnAWp1xG4shWxKV2QWqzP9TII=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Marisela always",
"date": "2026-05-18T21:03:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Francisco. We're thrilled to hear Marisela consistently provides great customer service. We'll be sure to share your kind words with her and the team. We appreciate your support and look forward to serving you again.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf0ee4fe-829f-447d-8a26-71a9cb6dc05e",
"author": "Cesar uriel Columna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKro2UjUFxRhdpLO7IPfhzt5BoKFErQKb0YiIF9hCxI1t-KQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service Maricela",
"date": "2026-05-18T19:10:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your feedback, Cesar. We're glad to hear that Maricela provided you with excellent service. We appreciate your trust and hope to serve you again soon.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b1084f7-878b-4004-95a1-8b9e79c0d372",
"author": "CARLOS GUILLERMO MENCHACA CASTILLO",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocID-PIBa9TTvC3aPo0zE0rVWDuR_Y8NEyRuHNAukqiRb7gsOg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent attention and service from Miss Marisela",
"date": "2026-05-17T23:32:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your feedback, and we're delighted to hear you received excellent service from Ms. Marisela. We value the attention we provide to our customers and are always striving to improve. We hope to see you again soon.",
"replyDate": "2026-01-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7248dee8-4237-4196-9dee-7527540c061c",
"author": "Teodora E. Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnGwoLdzkBF8Kj0qzzeKXD6ynGC-OCdnfwu7FlS-dfwhVvcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service by Diedra, highly recommend Storage Star.",
"date": "2026-05-16T19:58:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Teodora! We're thrilled Diedra provided excellent customer service and appreciate your recommendation of Storage Star. If you need anything else, we’re always here to help.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54279212-ba54-4c5b-9429-6062285e0e86",
"author": "Thelma Colon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINB8_Cv88o3JdMEKnpE90Me8AQMvj7ulylgGHNbkNmQ4xY0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diestra was of great help. Great service",
"date": "2026-05-16T17:48:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Thelma! We're delighted to hear Diestra provided great help and that you enjoyed our service. We appreciate your kind words and look forward to assisting you again.",
"replyDate": "2026-06-10T00:40:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c02d9d93-e797-4b61-97a6-9aaf495c15ab",
"author": "Saúl Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLH_dlLuuyNRq1g_8jJf89n50hLdVKBaUsGUzDFSGbgsA69Tg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2026-05-15T22:28:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Saul! We're glad to hear you received excellent service. We appreciate your trust and hope to serve you again soon.",
"replyDate": "2026-06-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ebac5d71-78b4-4a1f-8208-1cf32a7acb1d",
"author": "Diana Ledesma",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaeCvXsmPjsjUiMoqIKzJGwWNanQCyusTmm2hKhHGjHicsoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!",
"date": "2026-05-15T18:26:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Diana! We’re thrilled you enjoyed our service and appreciate your kind feedback. We look forward to serving you again soon. If there’s anything we can do to make your next visit even better, please let us know.",
"replyDate": "2026-06-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63de6c6e-b92a-46c2-991e-b59a288d812b",
"author": "Mario Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIrOUzryUE_G4HKX1AtnNRm5E42tgcnd4BrIfI5ZyrfDZZPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra..",
"date": "2026-05-15T15:07:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for mentioning Diedra. We’re glad she made a positive impression and will share your compliment with her. We appreciate your feedback and look forward to serving you again.",
"replyDate": "2026-06-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efb95d15-c8c9-4797-be03-cbcdfcc4786d",
"author": "Ricardo Mecatl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM1T8QX2_3GT0fXDobkyKUPqtbfhzFKqZb_Ko8l2e2hkShPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place and excellent service 👍",
"date": "2026-05-15T14:43:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your comment, Ricardo! We're so glad to hear you enjoyed the place and received excellent service. We look forward to seeing you again soon.",
"replyDate": "2026-06-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "becb3eec-9337-4d59-b544-61f6155709a9",
"author": "Claudia Bernal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_-8Mqx6UgDoNMWXLPWzz0WNnzxz6KgtyxCeFUt3qCQ0jdew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, thank you Diedra Aguilar 😊",
"date": "2026-05-14T15:57:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your feedback, Claudia! We're so glad to hear you received excellent service from Diedra Aguilar. I'll pass on your thanks. We hope to see you again soon and we're here to help whenever you need us.",
"replyDate": "2026-06-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bfa385b3-0772-4a48-aa4b-d260c39e5846",
"author": "pedro de leonl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbBE0FSPWkMlplq1wyo9-VVqebLay-AZB211QXSRRFq4ZL4kI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2026-05-13T17:23:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Pedro, for your comment and rating. We're glad to hear you enjoyed our service and hope to see you again soon.",
"replyDate": "2026-06-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0b041b9-01ad-45a4-b824-6ff1c95a1a6a",
"author": "Reyes Del toro Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIG1NBj4dQ9d_0NnYWfwDkFNNojBsL0sWqLD7LC_CLnfyKUI7ypg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you for the excellent service from Miss Maricela...it couldn't be better.",
"date": "2026-05-11T23:16:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Reyes. We are delighted to hear that Ms. Maricela provided you with such excellent service; we will share your comments with her. We hope to serve you again soon.",
"replyDate": "2026-06-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb380349-bfae-4808-a380-476e278abbac",
"author": "Tania Villa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpiTVXylLGMwGXRslBycRw4apUf27Cc0rjGLQa6qYemEKviQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela was very helpful and provided excellent service",
"date": "2026-05-10T19:01:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Tania. We're delighted Marisela provided excellent service and will share your compliments with her and the team. We appreciate your support and look forward to serving you again.",
"replyDate": "2026-06-10T00:40:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "82f70688-8a77-4517-91a0-4532148077a1",
"author": "Oscar Mendez Arroyo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLc8pB6X1glfQJa9v9f13-FSV1HthCMRe0uAFn9BQSkXp_o5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything was great.\nWe were served with great professionalism and promptness.\nWe left with an excellent impression.",
"date": "2026-05-07T16:41:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear you had a great experience. We greatly appreciate your feedback on our professionalism and prompt service. Thank you for choosing Storage Star.",
"replyDate": "2025-07-10T00:40:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aa2bb1dd-9c9f-4d15-b3db-c92eabd48578",
"author": "Luis Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAfB29GVrw_P5aJ1idAx5k6c62MwJfDql-RH5dI_-XCnk_HQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome Staff and very welcoming. Definitely coming back soon for my new storage.! Thanks Girls!!!",
"date": "2026-05-07T16:34:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Luis! We're thrilled our team made you feel welcome and appreciate you choosing us for your storage needs. We look forward to seeing you again soon and helping you get settled into your new unit. If you need anything before then, just let us know.",
"replyDate": "2026-05-10T00:40:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14bb1926-48c2-4e0d-bfaf-033b3b593b78",
"author": "Idalia Garza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfuirXnrKYbxPKJNI2o5S1VRg9P7VwJYT0GZK830me_RwaVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela has always been very kind and professional best place to rent a storage",
"date": "2026-05-07T03:05:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words, Idalia! We’re thrilled Marisela and our team provided professional and friendly service. We appreciate you choosing us for your storage needs and are here whenever you need assistance.",
"replyDate": "2026-04-10T00:40:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "91abb121-0668-406c-a083-97eb37877e23",
"author": "Chuy Campo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNQvzGy6FyW6cwe5ChvcIQoZRrABcTEwZDlaQujEm5mUjFvXY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela and diedra always so courteous and goes above and beyond assisting me.",
"date": "2026-05-06T22:05:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chuy, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to welcoming you back soon.",
"replyDate": "2026-03-10T00:40:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e8181513-40a6-4e95-9e2c-cd550cbaf345",
"author": "Luis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJG83Umji4A8vzj8pmsh0M0lRKwynkP2H_Uip6Kudupji3FeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2026-05-06T21:37:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Luis! We're glad to hear you received excellent service. We greatly appreciate your trust and feedback. We hope to see you again soon and are always here to help.",
"replyDate": "2026-05-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28735763-ed2c-438e-8a76-a3d10f028cc8",
"author": "erick rios",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNizFjMy34z898shZpzDnXT0zvWSay63ObgA7b71scsUpPQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-06T21:03:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Erick, for the 5-star review! We appreciate your support and are glad you had a great experience. We look forward to serving you again. If you need anything, feel free to reach out.",
"replyDate": "2026-05-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18a4227e-0511-4491-9e43-270b1fcc16bf",
"author": "Lyndi Machado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWVu6LlnumGRMXmLh_RAYEugPL3cWpTmylBItZgXp1LTzC3m3F=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service by Diedra!",
"date": "2026-05-02T19:55:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5-star review, Lyndi! We're thrilled Diedra provided great service and will be sure to pass along your compliment. We appreciate your support and look forward to serving you again.",
"replyDate": "2026-05-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b30894f3-6f63-4f92-b942-de039d212539",
"author": "Jesus Chavira",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9mWvmJOkx2O8ocKSp1rmY6E7cfrnI8a-5tpBPtw8ugrmUUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-02T15:59:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jesus, for the 5-star review! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon.",
"replyDate": "2026-05-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40811f4d-5a8b-4567-860e-af295ef9253e",
"author": "Alfredoo Castillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKBmigU2Q4yHF7n75rUhXjcB0KqN4-g3a0v1jEhLu5MQ71wQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra Aguilar",
"date": "2026-05-01T21:55:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review and for mentioning Diedra Aguilar. We’re glad she made your experience a great one and we’ll be sure to pass along your compliments. We look forward to serving you again soon.",
"replyDate": "2026-05-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1382d5c2-d91e-4bdb-bd55-8376170f7f8c",
"author": "Steven Davila",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxVhUYa1re-U8Jbv4QP1QpFk4LEVu8lxRmyQpDpVISQeDWjQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-05-01T20:44:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Steven. We appreciate you taking the time to share your feedback and are thrilled you had a great experience. We look forward to serving you again soon. If there's anything we can do for you, please let us know.",
"replyDate": "2026-05-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0270743-b55e-4566-8e58-2e7ada98f3e0",
"author": "Jaylene Vasquez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQPzBflxVZTvZ9CCzpCa0Ht7XKV2Xl2VMtMGdIEm0Vl32GkSE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and fast and very spacious!",
"date": "2026-04-30T16:15:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words, Jaylene! We’re delighted our team provided great customer service and that you found the space fast and very spacious. We appreciate your feedback and look forward to serving you again soon.",
"replyDate": "2026-05-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c35bdb62-5fcf-475e-9a9c-84f29b260f91",
"author": "Ricardo Alejandro Rubin Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDAkcxkYCQJqFkUBpQyXC17r2Ntqe_SIfswsptVpMaF6decg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service and attention from Miss Maricela, very kind and attentive",
"date": "2026-04-26T15:39:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review and for highlighting Ms. Maricela. We are delighted to hear that you received excellent service and attention. We will share your kind words with Maricela. We look forward to serving you again whenever you need us.",
"replyDate": "2026-05-10T00:40:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "99a807d8-a797-49ea-a935-133b881e9991",
"author": "Brenda Villarreal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVc0dvAEY2DLQ1srnTPVrpCnVFb8ZBUMl-YqinRoewEfr4Awe4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-25T16:33:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Brenda, for the 5-star rating! We’re thrilled to hear you had a great experience. We look forward to serving you again—please reach out if there’s anything we can do to help.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4c73661d-c70f-4ca5-bf26-98aef0076ca8",
"author": "Gebre Gebreyohans Weldeslase",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtHG8c6CNaBsetTOPLKoDGWojMZCjemtlhM4ZF9JKYYTCw3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Perfect customer service",
"date": "2026-04-23T19:53:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gebre. We're thrilled to hear you had a perfect customer service experience and appreciate you taking the time to share it. We look forward to serving you again.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2511d28c-c2f2-45d7-bab2-56dc4ced4cd7",
"author": "Norma Chavez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcs-UTS22iUF2HDRAURYKnffNf6wBe1z64_mU-18jRUxfc9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diera frente service",
"date": "2026-04-20T21:35:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your rating and review! We're glad to hear you received excellent service. We hope to serve you again soon.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a588e1bf-d617-4c76-86e4-4ddb76f9a4d2",
"author": "Ruby Caceres",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVC5jm6JXFY4Jq5kVCtdvRlhmLlpVwe8P1MiiK0KmWirXoGk0VD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, great promotions, and fast!",
"date": "2026-04-20T20:03:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review, Ruby! We're so glad to hear you enjoyed the service, the promotions, and the speed of our service. We hope to see you again soon and will continue to strive to always offer you the best.",
"replyDate": "2026-04-10T00:40:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c35d8d5-f987-473b-baad-f3175b792a19",
"author": "Javier Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWzGFmPunZA3KhI1kK6oG0hFafM34V09iit9XCAkVLS5XXOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-18T19:22:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Javier, for the five-star rating! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again soon.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4c7fa44b-e486-46cf-a1f6-d55c1fa7b317",
"author": "AZUL ARANDA",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlXVsQp-adEoazpbmUWnlgVnW9j1tZEPWkzgz8plei-mgH-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela was the best helping me find a great place\n\nGave me tour and offered me options",
"date": "2026-04-17T21:08:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Azul! We’re so glad Marisela was able to help you find a great place and show you options during the tour. We’ll share your kind words with her. If you need anything else as you settle in, please let us know.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94ded5d1-73d3-45ee-b720-748792af8691",
"author": "Ramos Pool Service",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeOYQcDPc8ZWWccww78rse4kBtyUq-NmVrOwnTrGZUNeo1BJjI=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have rented many storages before in the past and these have been by far the neatest and cleanest storages that we've rented. Thank you to Diedra for greeting us and showing us around. Customer service is Excellent.",
"date": "2026-04-16T21:30:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words and for choosing our facility. We’re thrilled our units were the neatest and cleanest you’ve rented and will pass your compliments on to Diedra for her excellent customer service. If you need anything else, please let us know.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "61e2fdae-b39c-4e8f-90ba-9a04f753d9fb",
"author": "ElTowers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7zJXR3G-rK_oApoly9FTs9N2QMIcwfGRPwNzvhV4OK0fmhYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was awesome. Marisela and Diedra were very helpful and cordial",
"date": "2026-04-16T19:19:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words and the 5-star review. We’re thrilled Marisela and Diedra provided helpful and cordial service. We appreciate your feedback and look forward to serving you again.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "20ea16f3-6d1b-42be-9210-f94a33a5308a",
"author": "GABRIELA MARTINEZ",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2FSGcJa8kuy9MZZbddcpODhwZEvrZgqI9RSwmoKDeJ3l_dOI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service 1000/10",
"date": "2026-04-15T22:22:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Gabriela! We're so happy to hear you enjoyed our service; your rating motivates us to keep doing our best. I'll share your feedback with the whole team. We hope to see you again soon.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78ecad66-5409-417d-9d04-f88c034de7c3",
"author": "little devils",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ-x8Nv9UpqO5qaLASJCL3jxvjH23gRUELj8zYtEGAeKKqTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "A big thank you to Diedra for helping me get the storages that I needed. Storages are very nice and very clean. Easy way out and in. Great experience!",
"date": "2026-04-15T18:15:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review! We’re thrilled Diedra could help you find the storage units you needed. It’s great to hear they were clean and easy to access — we appreciate your kind words. We look forward to serving you again.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "908f084c-3e2b-4e30-a109-ce68d75c5f88",
"author": "JohnnySprocket",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3TK8PLRzzb5nc8bq22FK3e9V0YFi5-C6jZHQ6_oPhilN2RA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Experience on My First Time Renting a Storage Unit. Everything from catalog , to walk through and unit selection was seamlessly presented to me by Deidra Aguilar after a savvy callback. True Storage Star Fashion.",
"date": "2026-04-15T03:45:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the fantastic review, JohnnySprocket! We’re so glad Deidra Aguilar made your first storage rental smooth and easy — we’ll pass along your kind words to her and the team. If you need anything else, we’re always here to help.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "21032207-7747-44e0-aee7-e4b40cfdca4d",
"author": "Denilson Hinojosa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkIsEU_ti-LTAqT9yLdVpikUizugsF_oFxGgXrf5u3IcrIBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra was really helpful with my new storage for my business and place is really well kept up.",
"date": "2026-04-15T02:57:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Denilson. We're so glad Diedra could help with your new business storage and that you find the facility well maintained. We appreciate you choosing us and the five-star review, and we're always here if you need anything else.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bd694c71-c235-4402-a60b-82964dc09763",
"author": "Ruben Lecea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXfSICJph8XHrvrdQR1mczghGz8yRPMwak6c6r-A9EfM-1og=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great, quick service! Highly recommend!",
"date": "2026-04-14T20:54:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for the great review, Ruben! We’re glad you had a quick, positive experience and truly appreciate the recommendation. We look forward to serving you again soon.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29a14ea9-7424-428b-b3d3-e33b3cc13e9d",
"author": "Jorge De Barajas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-qrFfigcMZ7t_N9Ppb5QxGhxHg5WOT_nGVWfcd2whMla-zwBz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela provides excellent service and has the lowest prices. I highly recommend her to anyone needing a POS storage system.",
"date": "2026-04-11T18:40:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your recommendation, Jorge! We're glad to hear that Marisela provided you with excellent service and that you found our prices convenient. We appreciate you recommending us to others who need storage. We're here to help whenever you need us.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c55890a2-b3ba-46ae-a28d-121b852ef115",
"author": "Nora Lara",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUknghk_x47ynEyvo7KvPV2Gec34Wj2M9UgTIqromhKoMixPhgr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love there great prices and deals when u first start. Great staff and clean facilities",
"date": "2026-04-10T22:01:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Nora, for the wonderful review. We're so glad you love our prices and welcome deals, and that our staff and clean facilities met your expectations. We look forward to serving you again soon.",
"replyDate": "2026-03-10T00:40:57.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cc3a10ec-1ce1-4602-9554-c8a2edd43a53",
"author": "Noelia Ezquivel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqo5icj6i0KbFPwO2YVWKYM4FDGwsOU3eYA3C2aA24fdMfVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is really great and helpful!",
"date": "2026-04-10T18:42:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled our team was helpful and will share your praise with them. We look forward to serving you again soon.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "738bb8b5-1e71-4bc0-a3d2-1ad8a057ab25",
"author": "Angel Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGGF2pEMWFoEJD75DjcyUw1R7T9A5Zibcg_JK9Kwrc1PukIntv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend renting at Storage Star. Ask for Marisela she gives you a lot information,great clean place..",
"date": "2026-04-10T18:27:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the great review, Angel! We're thrilled Marisela was helpful and that you found our facility clean. We appreciate your recommendation and look forward to assisting you again whenever you need storage.",
"replyDate": "2026-05-10T00:40:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9f03776a-53d8-4987-8893-59d7353b3d39",
"author": "pedro gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKarPH4QuE5bb2xoo2D8XdW2mxmLvHhFsCuJRAqfd_99PmWZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good",
"date": "2026-04-08T19:49:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your rating and for sharing your opinion! We're glad to hear everything was great. We hope to see you again soon.",
"replyDate": "2026-04-10T00:40:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1691a241-2622-4d2a-9a05-9717a1d69cbf",
"author": "Violet Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9q3TbK5TVSSE9QDGtP1yTPC-3Tyi8QPcYGbS1TuEBAyG8Dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela was very helpful, she gave me a tour, showed different sizes of units & options & also explained all the paperwork and explained operating hours! Highly recommend and don't forget to ask for Marisela!",
"date": "2026-04-04T17:43:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Violet! We're thrilled Marisela could give you a helpful tour, show unit sizes and options, and clearly explain the paperwork and operating hours; she appreciates your recommendation. If you need anything else, please contact us — we'd be happy to assist.",
"replyDate": "2026-04-10T00:40:57.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "59254782-bee2-4d2f-937b-1a939019e6b6",
"author": "Sari Avila",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVuH3pAE-VBY7HAN7AfIdtBDa38648tdSx4FcI56ZYNY1jTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-30T19:19:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Sari! We appreciate the 5-star rating and are delighted you had a great experience. We look forward to serving you again soon. If there’s anything we can do next time, please let us know.",
"replyDate": "2026-04-10T00:40:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "840b94fe-5ea9-45c5-ad75-24effcd2cb80",
"author": "Gloria Gloria",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJM9PHzjo-tSvPRHOF9UyGpsBcrTahvSW3Q2g_t8FMTx6Pmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and attention from Ms. Marisela. Very kind!",
"date": "2026-03-16T15:15:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review and for highlighting Marisela's excellent service. We're glad to hear you were happy and satisfied. We look forward to serving you again soon.",
"replyDate": "2026-04-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "900655e5-0973-4674-8663-4dcdf210299c",
"author": "Antonio Fernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm1tK0a26GKpbtD6NXcGYca6ZSbtXDzMvtfewDsWUTVQPs-dY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service Marisela, thank you. May God continue to bless you.",
"date": "2026-03-04T22:54:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your comment and for acknowledging Marisela's service. We're glad to hear you were satisfied. We'll pass on your best wishes. May God bless you as well.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5925809-1819-4a8c-8de9-043476f5f521",
"author": "Aaron Lara",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkavHl2azLz8FvsM6lJnKJGyZXYYQWq-5kdlglWvft6FeRVP98=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-28T21:48:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5-star rating, Aaron. We appreciate your support and look forward to welcoming you back. If there's anything we can do to make your next visit even better, we're happy to help.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b0619ba-4af4-43bb-b8a5-58f5012aab1e",
"author": "Alicia Balleza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJg7zrENSjht2dyqTPWzW37c-9MlDqBftxudhj8A0h0IME_EQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-28T20:44:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5-star rating, Alicia! We’re thrilled you had a great experience and truly appreciate your support. We look forward to welcoming you back soon.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8b402b17-f014-4252-9d12-feccc5bd31dd",
"author": "Shawn Perales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_41XYoERssjploBWcVEugb_vFOGQGOjA7Qg7faCiIyj9xtwM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-27T21:56:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shawn, for the 5-star rating! We’re thrilled you had a great experience and appreciate you taking the time to share your support. We look forward to serving you again soon.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1e75c8a-2394-4636-be9f-c4babc274fb8",
"author": "Elizabeth Jimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIof-_ig7tUXQTXMJ_CToFgWJ-KAVI5eCX2Vsq-O_VTAJAd6WY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Service from the get go was great! She was kind and very attentive to my needs.",
"date": "2026-02-27T18:52:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Elizabeth, for your wonderful review! We're delighted our team was kind and attentive to your needs. We'll be sure to pass your compliments along. We look forward to serving you again.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9a72ddf0-dd1b-46ee-9463-4cf40516f630",
"author": "vic López",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjJX5JqdonMbhqRLEMP9nZkewMqsG3l2Qs8ObgATId-JCh-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-27T18:10:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vic, thank you so much for the 5-star review! We’re thrilled you had a great experience and truly appreciate your support. We look forward to welcoming you back soon.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f1ac954-870d-4c3c-80bc-4cfb209088b7",
"author": "Javier Serna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLngD6_Yz27kNeHuQgvHlsz7GvN_59dDfKz6fVdGTJGa7YDfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Completely satisfied with Miss Maricela, always with a kind and respectful demeanor, I 100% recommend the services provided to us as clients.",
"date": "2026-02-27T18:09:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "69edb262-5445-4aac-b558-36140d0519a5",
"author": "AGUSTIN JIMENEZ",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAFKcPm1oXlulTWXPrdj41wifeS1T5hsfAGKvhQMasU2IdGcE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service froms Marisela she gave me a tour of the property and offer me great prices..Than You Marisela",
"date": "2026-02-26T15:53:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We're glad to hear that you had a great experience. Your support means a lot to us. If you have any specific comments or suggestions, feel free to share! We look forward to seeing you again soon.",
"replyDate": "2026-01-10T00:41:10.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e105712f-4914-4523-a30a-77ff32469236",
"author": "Francisco Del Castillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJEoHsVboaDF8PLVz8Mk66u1jTx_WVGUcMPbmD62s6sU2p=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-25T22:46:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Francisco! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7459ae69-bcf5-43b5-9d1a-835f9ff35419",
"author": "Hector Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6jq3ABlSnb5RBwVcrEEAVVbThCX4mzYoJztLfASxFEIRLSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is always working hard and making sure everything is running smoothly at the storage.\nThey are always asking if we need anything and if they can help us.",
"date": "2026-02-25T17:52:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Hector — we really appreciate you noticing our team’s efforts. I’ll be sure to share your kind words with the staff; they’ll be thrilled to hear it. We’re always here to help, so please let us know anytime you need anything.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6cf7ebc9-689c-4384-b265-ef21cc9765f9",
"author": "ISRAEL SERRA RUIZ",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNj8eqseuU2Ab7v5VnTXhASDgTlE6jwp6kOohqB0dyt6DQ2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and Ms. Maricela was very kind.",
"date": "2026-02-24T20:48:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review and the five-star rating. We're delighted to hear you received excellent service and that Ms. Maricela was kind. We'll share your positive feedback with her. We hope to serve you again soon.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a359d1b-2185-4ca6-bda6-38164e38de62",
"author": "Fabiola Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK943df0a4K5EfBRiFL_jUi2_YzY85vkis_oXim9z8GgclBnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and attention from Miss Diedra.",
"date": "2026-02-23T15:49:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your feedback and for acknowledging Ms. Diedra's excellent service. We're delighted to hear you had such a positive experience. We'll share your kind words with her. We hope to see you again soon.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b73ea139-11a5-4529-9226-1024dcaa7852",
"author": "Tony Salinas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvxrsfQbfhwVaWmZfJeqmfKCEJ56hIcH7TpOeytx7AimBZoLux=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service and great location",
"date": "2026-02-17T20:12:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tony, we're thrilled you enjoyed our service and convenient location. We look forward to welcoming you back soon.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b5cc743c-5162-4d33-8922-2e146312466a",
"author": "LaredoLife",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEnL9d4jfRxdowBpthiykSqGfvZWDf0urKmmLvcaZhYZmD6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-17T16:26:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate you taking the time to share your feedback and are glad you had a great experience. If there's anything we can do to make your next visit even better, please let us know. We look forward to serving you again.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "93ef6cd9-dcb4-4ac9-bdff-cdb35acf4a45",
"author": "Jesus Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIKDErSW87Uqal-6ZPQnMy5zmciIvJEIBcN9tN9R-FOlUUEG_W=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very organized, clean and good quality",
"date": "2026-02-17T15:37:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Jesus! We're glad to hear you found our service organized, clean, and of good quality. We work every day to maintain those standards and hope to see you again soon. If you need anything, we'd be happy to help.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ca59c80f-22b5-4328-8e7e-9639bbfe35f9",
"author": "Azlin monroy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLO2hdserudlwnIxNtd8EjWrNUcPDFg7Ma1UnOIjf6MzHIxkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-15T00:10:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Azlin Monroy, for the 5-star rating! We're delighted you had a great experience and truly appreciate your support. We look forward to serving you again soon. If you need anything, please don't hesitate to contact us.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09ff4585-c2c1-4494-b324-1b69ac60b46b",
"author": "Angel Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1qGh_EUk547w0P-8weQlk4mYeC2JaErHYwXgZvV1cMrpGvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela gave me and mother the best customer service in town",
"date": "2026-02-14T21:30:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Angel! We're thrilled Marisela provided you and your mother with excellent customer service. We'll be sure to pass your compliments along to her. We look forward to serving you both again soon.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d8a6c5c-dc99-4f51-865c-2146d0546528",
"author": "Samantha Sosa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjMqyq8aDblVe3fN9WWet0Wrl8dJftew8cVLkACcybhgocAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy process from calling, reserving, and signing. Facility is clean and easily accessible!",
"date": "2026-02-14T17:02:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Samantha, for the great review. We’re glad the calling, reserving, and signing process was easy and that you found our facility clean and accessible. We appreciate your feedback and are here if you need anything in the future.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "3205eecb-19ad-4c70-a387-d488a2e15867",
"author": "Ramiro Arreola",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLg0TBwL-HIkPaKdGzE2oZhCC6klMb8v-r9sCgi9n40yie8-Kc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good services",
"date": "2026-02-12T22:55:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ramiro. We appreciate the positive feedback and are glad you were pleased with our services. We look forward to serving you again.",
"replyDate": "2026-03-10T00:41:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ac097e2-6dab-4825-8b18-d7ced4dde59b",
"author": "Laredo Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMgRLoNB8Ka9uIz5YDa0205xCLwmEDNH1RKX3GMKyYOn1kxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra was great",
"date": "2026-02-11T19:26:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Laredo. We're thrilled Diedra provided great service. We'll pass your compliments along and appreciate you taking the time to leave a review. We look forward to serving you again.",
"replyDate": "2026-03-10T00:41:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8475c4cd-47cc-49a8-a50a-e8cebd9879d3",
"author": "Héctor Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_mguKnSFPsEZUa1AN-7cdDieufszK_fxgF4RiibeHFXxXyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-09T22:12:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Héctor, thank you for the 5-star rating! We're thrilled you had a great experience and appreciate your support. We look forward to welcoming you back soon.",
"replyDate": "2026-03-10T00:41:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3cdbcaeb-28f2-4d48-8686-7ed6f3adb69e",
"author": "Jose L. Ceballos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzVE2MzI5drt6zfnKYtVea-B3HLLyppHtpLpdgtG2z2MYPvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-09T16:57:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Jose! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon.",
"replyDate": "2026-02-10T00:41:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "310c8af9-1586-4537-8c4b-f8fb22b35ddc",
"author": "Joe Alexander Hernandez (Jah)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNhcqjteULPm-dY_d6QO-b9Z2JkQSWpkh92ux3ZsJ0DUuj3gSH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra is the best !!! I would highly recommend to anyone go directly with her !!",
"date": "2026-02-01T18:46:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Joe — we’re thrilled to hear Diedra provided such an outstanding experience! We truly appreciate your recommendation and will make sure she sees your kind words.",
"replyDate": "2026-02-10T00:41:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "782152d0-4c6d-4184-aae9-9039123df3c3",
"author": "Adrian Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlprftEyseJNW8lezI5-lNKaXr0PHuJN3vqn1U2o8t-ShhiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra is professional and friendly! Great service!",
"date": "2026-02-01T18:45:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Adrian! We're so glad Diedra provided professional and friendly service. We appreciate your feedback and look forward to serving you again.",
"replyDate": "2026-02-10T00:41:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "516f9b71-7cf0-4f62-a0a6-ca89a9dd4c4d",
"author": "Antonio Carrillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2Qh-IASsNHMSiQB0-Z8rlP5hLwjewUBDubfXin9_xi8NeQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Maricela was very helpful and went above and beyond to provide the best customer service experience possible. Highly recommended!",
"date": "2026-01-28T03:23:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Antonio. We’re thrilled Maricela provided such excellent service and went above and beyond for you. We’ll be sure to share your kind words with her and the team. We appreciate your recommendation and look forward to serving you again.",
"replyDate": "2026-02-10T00:41:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9c619721-fca6-488f-8c28-b2950f22d1f3",
"author": "GabeGaming78",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF3k9bM5hPATmg6rnuL4v6gIrCtGm_ddV0gfsM7QXl8P38nss=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and storages :) Deidra was an excellent help!",
"date": "2026-01-23T23:06:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great review, GabeGaming78! We're thrilled Deidra provided excellent help and that you enjoyed our service and storage. We appreciate your feedback and look forward to assisting you again. If you need anything, feel free to reach out.",
"replyDate": "2026-02-10T00:41:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "072d5600-fb2c-4544-8f12-ba9b4f4d85e1",
"author": "bvillarreal22",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMsCe4lpCSrCacZuo173qlYhoyiTmzzmeNVQIGQGAZk2IqsuJ8mA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Diedra helped me not once, but twice in a day. She was very quick to set up a storage unit for me. It must have taken 10 minutes. Excellent service!",
"date": "2026-01-21T23:53:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review! We're thrilled Diedra could help you twice in one day and set up your storage unit so quickly. We'll pass your kind words along to her. We appreciate your business and are here whenever you need storage again.",
"replyDate": "2026-02-10T00:41:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "452e4fe1-1ed4-4054-9f03-64bce469cdbf",
"author": "jessica Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHVgoAdSid60LVj6w4cxT5Gw20oPy7xxQopanOkRlTEdsmzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Deedra and Marisela were helpful, patient, and caring. The unit was impeccably clean, and Marisela took the time to walk me to my unit and explain where it was.",
"date": "2026-01-20T15:49:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jessica. We’re thrilled Deedra and Marisela provided patient, caring service and that your unit was impeccably clean. We’ll be sure to pass along your compliments to them. If you need anything in the future, please let us know.",
"replyDate": "2026-02-10T00:41:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e2c39081-5590-4107-923a-35b42113f747",
"author": "Cesar Caballero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXzrU5HRtSWp65c1oks903h-TbJv8xiSg_8kfLezDycQUMUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "So far it’s been great! Marisela was a great help.",
"date": "2026-01-11T22:22:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review, Cesar. We're so glad Marisela was helpful and that your experience has been positive so far. We'll be sure to share your kind words with her and the team. If you need anything else, please let us know.",
"replyDate": "2026-02-10T00:41:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8fb27cbc-5a0c-4314-8e8b-e724827a3050",
"author": "JORGE D. L. C.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2TN4bVv3WQFllItD6FEoECFb-usIVSRLh50nGsm_01k9UQqhSXQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service friendly staff nice place",
"date": "2025-12-31T16:58:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review! We're so glad you enjoyed our service and found the staff friendly and the place nice. We appreciate your support and look forward to serving you again.",
"replyDate": "2026-01-10T00:41:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c0ee4a90-04b3-4a76-a5a6-2aa2c08d3a6b",
"author": "Santos Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnSxk4mEkcDHzZNeNAfAk8Uvqj_aQHo8K8tlFrWyGSexktTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-31T14:23:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Santos. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2026-01-10T00:41:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39e77557-6fc4-4954-9881-14b7c0f83349",
"author": "Armando Bolanos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlu8wg-vUjGxpZTVSSgonk_k7euPVM7bInKe_gpsEISQIfKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was excellent. Marisela was super knowledgeable and friendly. I was looking for a climate controlled unit. I informed her that I had an outside unit and was looking on options to move my things closer to my residence. I let her know that I was visiting a few storage facilities and that I appreciated her taking the time to show me several units. I visited a couple of other facilities. Not a single one was as professional or as clean as Storage Star. I went back and rented a unit. Marisela’s professionalism and the facilities cleanliness and truly deserving of a five star rating. Highly Recommended!",
"date": "2025-12-30T11:47:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful five-star review, Armando. We're thrilled Marisela was knowledgeable and friendly and that you found our facility the cleanest and most professional among those you toured. We're glad you chose a climate-controlled unit with us and truly appreciate your high recommendation. We'll continue to maintain the high standards you experienced. If you need anything in the future, please feel free to reach out.",
"replyDate": "2026-01-10T00:41:21.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5e993e71-6710-473c-a38c-4b467cc2380c",
"author": "Roberto Carlos Salazar Juarez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqElnOP1TXqhTaqLKuONblpm8Igi9w0MOgl7K5Ku6-wZn6Cv55=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The customer service is very friendly and personalized, and I highly recommend the place; the spaces are very good for what is required.",
"date": "2025-12-28T22:14:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience and the excellent customer service from Diedra. Thank you for recommending Storage Star.",
"replyDate": "2025-07-10T00:41:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b9908f99-6318-444d-8704-78dc1dc7c8ed",
"author": "Tere",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJX53isbF1PqeY0IMCC9yBf0NFKa5qlbA7xBwKzIoCA95nX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Maricela was very attentive and kind when mentioning the specials they had, excellent service.",
"date": "2025-12-19T17:23:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words about Maricela and her service. We're glad to hear that she provided excellent service and informed you about the available offers. We always strive to offer a positive experience to our customers. We hope to see you again soon.",
"replyDate": "2026-01-10T00:41:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6b21e6e-2b80-4d66-acad-daf51f993e6f",
"author": "Cesar 49ers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmUXkfzJ6YptnuZJBJ71oyFGPjozzveTBZ5BEgJS_SYracQ1Tp1A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent attention and service from the staff, and they offered me a great promotion on my storage. Thank you very much and congratulations!",
"date": "2025-12-04T23:04:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive feedback, César. We're delighted to hear you received excellent service and enjoyed our promotion. Your satisfaction is our priority, and we look forward to continuing to provide you with great service in the future. Thank you for your kind words!",
"replyDate": "2025-12-10T00:41:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ecf265e8-0f59-48f1-9504-f2dc8c1ed97a",
"author": "Perla Garza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvqtfSN1Fz7KSKS5LIPj-fc9oJy766y5wUsOEvUtCqWqphpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and efficient staff. Marisela was wonderful and helpful today as we signed our new lease",
"date": "2025-11-26T16:53:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate you leaving us a review - and storing at Storage Star!",
"replyDate": "2025-12-10T00:41:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "efb9df5c-fd67-43dd-bb7a-a77a6927f4ba",
"author": "itzel vazquez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVh2m5O72iacKsBv_efFhhKmBMpdFd1cq3LBu-BiVOUSN8ogDqq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! 10/10",
"date": "2025-11-21T15:55:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear you loved our customer service! Thanks for the perfect rating, Itzel!",
"replyDate": "2025-12-10T00:41:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25d10809-38a1-4064-ac53-8365b22190da",
"author": "Ivan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEvWodbwELvPmp-0worWSR7g_5dnDCa_XayIP4KnppM5f13ukf0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs Marisela was very attentive, showed me the storage facility and was very helpful with the paperwork.\n\nStorage unit looks neat and secure.",
"date": "2025-11-19T00:11:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "1c6e5a44-8d9d-4077-999e-2ca38cd1455a",
"author": "Nelly Ibarra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9U_XkGkuYTvuKRDNWpnkyVb7Ii3B4628kvgC5y2A5Ao5UFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, Miss Maricela",
"date": "2025-11-11T18:10:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so glad to hear about Maricela's excellent service! Thank you for taking the time to share your experience with us.",
"replyDate": "2025-12-10T00:41:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ac8908d-094d-4c27-9c5d-91149ab131e6",
"author": "Sergio Puente",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoGu-Wvw5F22eCb8lhq-uLfQ_Z6LwI0CRV5TIZ7L76qwpzaNqs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-04T17:35:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Sergio. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-11-10T00:41:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c821144-4114-4f6e-91c0-254369a1d725",
"author": "Diana Oliva",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdcTOssLtTOuXHdE3cbKC_r899UWWG67IMonIvW17br7pV0vJa=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The ladies, AS ALWAYS are courteous, attentive, knowledgeable and prompt. THEY are what makes this place succeed.",
"date": "2025-11-02T18:34:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! Our team truly makes the difference. Your kind words about their service mean everything!",
"replyDate": "2025-11-10T00:41:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fbca8309-65e9-4e93-b723-48bcd762fb39",
"author": "Maria Zepeda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLm0q5J4dCKwTIad2z2GQpnJKts-u2HIV3dcyn3An6n8_DI1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra is very knowledgeable and smiles all the time. Great service!",
"date": "2025-10-30T15:20:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! Diedra's knowledge and bright smile make all the difference. So glad you had great service!",
"replyDate": "2025-11-10T00:41:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6bceadde-672a-4a7c-bade-b3bc5dff04ba",
"author": "Maribel Vargas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0HMJXqwubWTt6gqP7izx51psJe8fCJPKGpnvuqPDxlP0cuko_SQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-28T02:56:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Maribel. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-11-10T00:41:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed3a3775-fc0f-4e11-83ce-621238c1e7c5",
"author": "Amber Bluhm",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAcizHeHlSy6IB5lFGsaUghMIFmynZ1T8TWJaErpSYzmGasw-iJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2025-10-22T07:32:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for highlighting our great customer service! We really appreciate it!",
"replyDate": "2025-11-10T00:41:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d5a7df6-c7a4-4397-b9ee-4edbcaeba26b",
"author": "Sandra Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9UnV-MO4-BJX19achDsliadQ4jChDeyyGDrHKvnu5S1-byA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Maricela is very friendly, professional and knowledgeable employee. She was very helpful She showed me the unit and explained the contract and breakdown on pricing of the promotion going on right now. Hopefully the price quoted after the promotion doesn’t increase 3-6 months after.",
"date": "2025-10-05T22:32:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely! Maricela rocks! So glad she made your experience smooth :)",
"replyDate": "2025-10-10T00:41:32.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bf08d486-6f68-48d5-9769-2636d0b67468",
"author": "Anthony Bouvier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1dEr0lETjLb_j3kcNLmDAtH08Y4-ZKGaC20vPzDIW-Fm5Ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Good Customer Service.Thank you for always helping me out Marisela 😊💯🙏👍",
"date": "2025-10-04T22:11:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words about Marisela! She's awesome at making customers happy. Thanks for the five-star review!",
"replyDate": "2025-10-10T00:41:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0748d6b8-ec0e-44f1-a152-93c889904d15",
"author": "Sissy Trevino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeWqRPRcayIAlCnAW_nrbWCjdLcFWgXhfFFqFP7NNZYB0gxSs9aQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-09-28T00:36:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Sissy. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-10-10T00:41:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "624826ce-8d4a-4991-a79d-26ae97e0a79a",
"author": "Alejandro Rubio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ77Muto35dM0CQUnO0GM2g7LBhn9SnPVLulmmxa_ZeXtTXAA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent place, very professional people, especially Iedra, excellent treatment, lovely person, very beautiful!! I hope to return soon.",
"date": "2025-09-17T05:55:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We sincerely appreciate your kind words about our equipment! Thank you for choosing Storage Star, Alejandro.",
"replyDate": "2025-10-10T00:41:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "29c61796-f1c9-46dc-8639-05801aa83245",
"author": "J P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIq76TTkpdEttUIa-oaFjmf6pUFhVja1_vmMzJzFjvo1jaZew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Employee was very knowledgeable and made my visit easy. Diedra",
"date": "2025-09-12T03:30:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear that Diedra made your visit easy with her knowledge and helpfulness!",
"replyDate": "2025-07-10T00:41:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "68b2ea9e-1f1c-4c05-bba1-5bb6e1777a4b",
"author": "Jocelyn Salas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4a3UG21Ick4TJ1IAcetHR_0gsgL9hz20-NimSlU_1AFo7Pw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-09-08T01:10:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jocelyn. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-09-10T00:41:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fcd93a89-52d1-4990-9226-a2a886a92ff0",
"author": "Steve Heaton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJy7FsAP5WTwjaBSJqR0V_oQA0_GhdeW1VOmMKZ3dPFZbNbeI=s64-c-rp-mo-br100",
"rating": 5,
"text": "The agent was absolutely fantastic!!!",
"date": "2025-09-04T16:30:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your feedback! So glad our agent made your experience fantastic - that's what we're all about!",
"replyDate": "2025-10-10T00:41:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8d394439-691e-437f-a6eb-b22292cbad77",
"author": "Ramon Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHH1rC72gMk0XNx714dPTBsvFCe5SY890iRnx4VUzfc7L-nb8=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service was excellent, and Diedra attended to me with great care and professionalism.",
"date": "2025-08-27T21:08:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words about Diedra's excellent service and professionalism. Thanks for choosing Storage Star!",
"replyDate": "2025-10-10T00:41:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d170e1f2-909c-4621-a92b-b0007265322b",
"author": "Lidia Miranda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmMccigoH_MsV9ZsZQT1-Xe4HI0gduosersnqpUV-JRkVV8hY=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service was very efficient and fast, and what I liked most was that they speak Spanish…",
"date": "2025-08-27T00:00:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Lidia. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-10T00:41:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60f1aa91-a136-4e71-8bc5-b3aff347dda3",
"author": "Joaquín Legorreta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnZSOyQVOykN9sdVodg_H7gZGy7hqPn12iJApZtpZlM6uTbESs=s64-c-rp-mo-br100",
"rating": 4,
"text": "Everything was fine until the prices started to rise.",
"date": "2025-08-23T15:49:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful you had a good experience! We understand price changes can be tough and appreciate your feedback.",
"replyDate": "2025-09-10T00:41:32.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "53385815-2389-44f2-b5bb-c4225e9145f6",
"author": "Gilberto Blanco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4Xsto8smub_kYWVcXNi3ebIMD0g2E3AzCI0lg-N5EN674zw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service from staff and the place looks super clean all the time.",
"date": "2025-08-16T00:34:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! So glad our team's service and clean facilities made your experience awesome, Gilberto!",
"replyDate": "2025-09-10T00:41:32.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1669b247-2216-4092-9be7-0526cd92fb0e",
"author": "Norma Elias",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN23OvrjyhLpEs3Sqt2NzT7WEs_CCgOG7dHWqGaqRxWgBizg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great people and awesome customer service",
"date": "2025-08-13T23:53:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear you loved our awesome customer service! Thanks for the kind words about our great people.",
"replyDate": "2025-09-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e49d272a-a230-44a1-8d14-4315a49338ef",
"author": "Renee Quevedo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjVD3DFQJY4xRYcXamGPF3P5m0YVunou_gpEJvRbMmUexdFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent availability, Marisela!!!",
"date": "2025-08-13T22:44:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback means everything! I'm so glad Marisela's helpfulness made your experience at Storage Star so great!",
"replyDate": "2025-09-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b04f976b-70e7-4bd6-9f4e-f60f5aac59ed",
"author": "Valeria Villarreal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrVGaZZMEqV0TvMnO-P9BYWBlCpI1Tv81VPSjzpdIY-tfKvqle=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an amazing experience thanks to Marisela! She went above and beyond to help me get the perfect storage unit. Not only did she walk me through all my options, but they also compared prices to make sure I found something that fit my needs and budget. Their professionalism, patience, and friendly attitude made the process quick and stress-free! I highly recommend working with them if you want top-notch service!",
"date": "2025-08-10T21:40:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! Marisela rocks! So glad she found you the perfect unit within budget. Appreciate the awesome review!",
"replyDate": "2025-09-10T00:41:43.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "aa8fb453-9de3-41a2-accc-3cd18ec29754",
"author": "valeria villarreal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVE5IoSL4BZVq2ypX_nAUgOtJg4y0FmiKOsuJTcNyffMxbQX8Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Very friendly and helpful staff! Thank you Marisela for your help!",
"date": "2025-08-10T21:36:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Valeria! So glad Marisela and our team made your experience great. We appreciate you!",
"replyDate": "2025-09-10T00:41:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5527606-8eaa-4c74-8caa-62f9add4913b",
"author": "Ada valadez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4zRiYK3-Ol504oDudQAUHvJ9a1WAUDD0UDV8gYAFokd2PH7-3Sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-08T21:59:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ada. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f880a954-6923-4e9b-b19d-e4456a2c21a5",
"author": "RØR RØ",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW9m56jwy90_B6HV27wd9mSxWz54Uym6nQ1m68xJ8YpU-JyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-08T20:45:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Rør. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c06e5357-42ed-45db-869e-171bfa2fc678",
"author": "Nicholas Ireroa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6-AqjVXiftNYUZuf6UcIJSwzIn1KkIj741Y2bmhs3NJxzdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Deidra was patient, detailed, friendly.I was glad shehelped me.\nThank you Deidra",
"date": "2025-08-06T22:46:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear Deidra's approach made your experience great! Thanks for the kind words, Nicholas!",
"replyDate": "2025-09-10T00:41:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "582dd7cd-47e1-4158-a467-be45311514ce",
"author": "Bruno Guajardo Guajardo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRJhxLLgTeuKNEFYk4DCBChejhbslGxQlam7LmBKAFTFe_rQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, excellent prices",
"date": "2025-08-06T15:23:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear you loved our customer service and prices! Thanks for choosing Storage Star, Bruno!",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b476ff35-172a-4381-9bb8-377ebded1f89",
"author": "César Figueroa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzhfMBVrduJvGZ_hJ08YybonL8-NmW24KQoKaXxHwgqI_qDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service, ☺️",
"date": "2025-08-05T20:42:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear you had an excellent experience with our service! ☺️ Thank you, César!",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a9e0116-0cff-41f9-b255-d337abe0d64d",
"author": "jed scheffer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxXfeXnbs-yY3LdViWyFBRtxVpHZWvPCZobPPWHvyBVdUCHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-31T23:51:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jed. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1cad41e3-c80c-4f73-83a9-2ee16733eeca",
"author": "Frenezy Resnick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLi_B1RIMdfnLq5C03nn-n24QmauJGkCjz77622Py1VK4LTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "No hassle, smooth transaction, and front desk was very nice",
"date": "2025-07-30T23:49:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! So glad the process was hassle-free and our front desk team made it smooth sailing!",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "498bd3a9-a835-4079-9925-68ab182ce23c",
"author": "Diana Melo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJT5n_wO1CHqNBgMRjwBv4YIDA9CmJW_2EJi643HuqpipIbyL9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, they explain very well how the payment works and everything.",
"date": "2025-07-30T21:57:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing! I'm so glad our team explained everything so clearly. Your kind words mean a lot to us!",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2badfc04-96d7-48a1-8d87-180d6f69243c",
"author": "Maria Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpJBP83XhxE__fBOAAT2JJN5OiQjOYEtS-ziqvokcX9ZPQwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service Marisela Thank you!",
"date": "2025-07-30T19:57:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your great experience with Marisela! Thanks for the kind words, Maria!",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44763663-8fab-42f0-86d8-1172da3bb77b",
"author": "isabel garza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU1y6fRHT0jf1ZbN8NiXZU26PYNkdVha7-IGN0tfYNY0eWRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service, Maricela",
"date": "2025-07-30T19:07:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about Maricela's excellent service!",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "83500ada-a207-4526-a294-bda75894b471",
"author": "Victor Saucedo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVz0g8bx5pQqAhtsGmL1DC86JrvIXTRCG_e83zlvopvrR1T5Bm2jw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service from Miss Marisela",
"date": "2025-07-30T17:33:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about Marisela's excellent service. She would love to hear from you.",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aebef265-e21a-43a1-9ca6-33df35cb2b1f",
"author": "Leonardo Cabriales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuy_C8M4QKpmzGcBwIOhkpR4SZFrHNFInI20pLvvu9nSTq1h8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-29T16:26:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Leonardo. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b87fe5f5-8511-406a-bc2d-747d8ad5ade3",
"author": "Gilbert Maldonado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyAIq7qG0o_cnFBahE9vMDb4dXVrntIgT16Fj7-KYfgnt9T0E=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-26T00:31:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Gilbert. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b155b677-05aa-4ee7-9d8f-b6a16a1d9173",
"author": "Emmanuel Garza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkTjnPJx9iU5QzzrSWGCE-qkX8iVlpSRYggct2naXqgp-_2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "diedra was amazing and was able to help me with everything i needed. wonderful staff and customer care",
"date": "2025-07-22T22:44:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear Diedra provided amazing help! Thanks for recognizing our wonderful staff and customer care, Emmanuel!",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7aabac0a-5d04-42a2-98a1-936cccf1b460",
"author": "Gustavo Maldonado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1mPsIKr5YmcPVwcRUYRvb25k5CWvRT7CUM8rijuUE_uq0-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela treated us very well great experience",
"date": "2025-07-22T01:58:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear Marisela provided great service! Thanks for sharing your wonderful experience with us.",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07d784a2-b337-43ae-9ea0-0ed4fba9f5fc",
"author": "Erica Navarro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiQYmL-JX7sbo8zMzfQKq5CrItQiHRgwv2qny-4fJ5LcDlxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-21T22:29:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Erica. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-08-10T00:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1336eef7-2adf-4a6a-92fe-6661527037e8",
"author": "Denise Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjvjq8CM8l8Vfc7P0OHDe5ix-iHoPvRx3Lv-GnlTxSl6J-HQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly service! Diedra was kind and showed us different units. Definitely recommend with her!",
"date": "2025-07-14T16:05:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear about Diedra's friendly service! Thanks for recommending us, Denise!",
"replyDate": "2025-08-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aa840b91-4bb7-47b0-a41a-b09aa63b8d9e",
"author": "josue Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXs_cBd42tp5egc-SsjPiVjAaODuaP24po-IukEZ9kf8PAZaNw8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, very kind of Maricela",
"date": "2025-07-11T18:40:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad to hear about Maricela and Diedra's excellent service. Thank you for sharing your experience with us, Josué!",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "88a056ac-30d2-48c6-95f5-ac6a1ca527cb",
"author": "Tony TwoSocs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKT3qTeJCMo75uVvXONNEkEg9tkHPJLGb78MNgQSnaO4jOemA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and made getting a storage unit easy and fast .",
"date": "2025-07-09T20:39:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear you found our team professional and the process easy and fast! We appreciate the five-star review, Tony!",
"replyDate": "2025-08-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "52bcf64d-b0d1-4ed3-91e2-e00018d43ebd",
"author": "Javier Munoz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5NF9ooLjpwgZm-fIPgCTSjNMgyH8Xo7RsR0dkWRAhMLHDqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-07T15:41:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Javier. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4acbad12-6ece-44d8-a1cb-b5da1aa10a9e",
"author": "Marco Sanmiguel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVggAQYVsDDfgtPIUUbWWykicYgCZvMQnwyrCp73cICc4UneD9y=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service and professional attention by Deidra.\n\nTransparency in the registration process!!",
"date": "2025-07-02T14:17:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your excellent experience with Deidra! Thank you for choosing to work with Storage Star, Marco!",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "98c8a7a7-2a00-4ba8-b449-937dad703344",
"author": "Tina Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUV4Gw1EbG3K3XbOW4AvagCQ0w2Xp3fKhzusG9lXI7TG4wiQ0ZSAQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Deidra was excellent and efficient walking me through my whole process. Definitely recommend!",
"date": "2025-06-29T18:58:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about Deidra's excellent service! Thank you for recommending Storage Star, Tina!",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66daa8af-d09a-41e4-ae6d-e9adc880550c",
"author": "Pamela Vela",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4Zq9z2Ql3HJA0SmvK_yXlH_CMHyxrji7m1zcMdmFw0YCn5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful and good customer service will get another one as I need to",
"date": "2025-06-25T00:15:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your wonderful experience and excellent customer service! Thank you for choosing Storage Star again.",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5314f1a1-0116-42ba-ad0a-da636274d606",
"author": "David Montoya",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLB__W0H_1iBBYIMCctWOjnlxzvcnjPfOuSLOEpPL6i3pjofw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Deidra and Marisela both provided excellent customer service. Recommend storage star",
"date": "2025-06-24T16:48:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "It's great to hear Deidra and Marisela provided excellent customer service. Thank you for recommending Storage Star, David!",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47c551fa-b264-4aee-85d7-d87d3d1dc22d",
"author": "Jose Santos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJteLv5P4xNSr6xJHUvMRhc02Se7kx3In2zB2pabDGHYE6sQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service.",
"date": "2025-06-23T22:18:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your excellent experience at Storage Star in Laredo, Jose!",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "922e993f-d2e5-4195-8a5b-7ee88c4a39e5",
"author": "Christelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqSl-zJh-WzyTt9sCQdWCeibjSdf_y8MxBmseK2x8zovVRC5te=s64-c-rp-mo-br100",
"rating": 5,
"text": "The poeple here are so nice. Marisela helped me get a unit and walked me around. She was super helpful.",
"date": "2025-06-22T19:24:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear about your positive experience with Marisela! Thank you for your five-star rating, Christelle!",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c29fa1de-915f-4baa-b4f0-a075cc731797",
"author": "Julio Vidaurri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1-51WkM2y04xqeiVHzlNrFoFHmRdWW-l4aqrI2JTG2MXSvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The young lady at the counter was very friendly and helpful and was able to get me what I needed and was looking for! Highly recommend these units!",
"date": "2025-06-21T20:30:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with our team, Julio! Thank you for recommending Storage Star.",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dcd2d553-eabc-4612-b0da-d28e470eceb7",
"author": "Raul Contreras",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVNHtsFIbjql-B2zEGs4JAaGRuxKFPt7Q2S3d55pMQVH_PPUOoSg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-06-19T11:30:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Raul. Your five-star rating is highly appreciated. Thank you so much!",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c008eb6-fd55-4ce0-a6b6-e69ff5246a37",
"author": "Jessica Zavala",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgfvSnnRPRtoa70efvrMgCxNAxIiYeFRTu-Zwdjjkl6Y5dRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela was very professional and very helpful with the questions and with the process of making the rental.",
"date": "2025-06-18T22:08:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear about your experience with Marisela during the rental process. Thank for your choosing Storage Star, Jessica!",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "31eb765e-d5df-4766-91b9-37c0f51b4242",
"author": "Cesar Manuel Felix Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAZ-tncoDI--1bzIvtbAm0vP4wmXLhQZcBQ_6x0nVi-zqnLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, very kind Miss Diedra",
"date": "2025-06-13T22:16:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that you enjoyed your excellent experience with Diedra's friendly and courteous service!",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b00e407-435f-431c-ae2d-d314168b7b68",
"author": "Cindy Moreno",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvaxIQOJyOWWZoP5FImgRCMK5LaqV8fMD3YBbacaWkIAfV_8lz3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and was able to accommodate us in a great unit.",
"date": "2025-06-07T17:20:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great experience with our team! Thank you for choosing Storage Star, Cindy!",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a23d92a9-627b-480d-85fc-313c48befd38",
"author": "QUEST EXPRESS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjSPQNcDA6qWXqelFeIYH1IaVgJ1xLfxmX_B82JIMXw8-2gg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly service by Marisela and clean facilities",
"date": "2025-06-02T17:03:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear about your positive experience with Marisela! Thank you for your five-star review.",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d837e03c-8871-4157-a658-235715f68b80",
"author": "julia esquivel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6yKsRSEsfjSOMw4Ocw0weDVyLWyxcWYfm0UQsBWsd2fEVYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was excellent!!! Very satisfied with my selection.",
"date": "2025-06-02T14:27:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So happy that you're pleased with the unit you rented. Thank you for choosing Storage Star, Julia!",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d887a89d-f39d-417b-ba6c-13a6edf135d7",
"author": "Ronaldo Garza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5Xk6loJFEfaTMYE-4JxcetFXEyyb2SlJPnHtLNxh51T10xQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly customer service. Explains everything in detail and very patient.",
"date": "2025-05-31T19:13:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable. We are pleased to hear about your positive experience with our customer service. Thank you for sharing your thoughts.",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e2f454b8-818a-45a2-a5ef-084da36a41b7",
"author": "Jasmin Rdz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZme7c8uo4zZBOe0QFpAmtVSWfWK6n7-a3QTKhSCSFZntb9Y8SsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would like to give thanks to Maricela for hepling me find a storage unit that I needed and making the process easy…highly recommend",
"date": "2025-05-30T00:27:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wonderful to hear that Maricela was able to get you into the best storage unit for you, Jasmin. Thank you so much for your review and your recommendation.",
"replyDate": "2025-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e648def4-85cc-4d34-89d1-a2e3f2079f77",
"author": "Israel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInf1TFpLfiJBqVkd37Q5b2EVikEEBU9p4-nClpxbM6zUdISA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, thank you for your attention, thank you for everything",
"date": "2025-05-28T21:25:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for leaving this review, Israel! We're so glad to hear you received excellent service at our Laredo branch.",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3ae4cd66-0ee9-4a6e-8bf7-567b57085f74",
"author": "Sharelys Olvera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKulT5LwI5cAGRIHNiuBc70mKL_1Kf9lD3ERKDf4ht3k4jzNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Well informed and helpful.",
"date": "2025-05-24T19:26:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We're glad to hear you had a great experience with our customer service.",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "94f65397-05a3-4f22-9d95-e7ccb7b285e8",
"author": "Danny Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXx2pN3DkdWsKsb6EFj3J-i-zuc91L0my7DAR6Sh93BZNub1fa8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super Fast! Great Customer service! Very clean!",
"date": "2025-05-22T14:02:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Too. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2023-07-10T00:42:23.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c708a237-b7aa-4e11-85db-69b5fb4e86d2",
"author": "kisha ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLq5jwzcj6XHclhDhpfv-KlPeTrLZNTRXlUDn2vui_6t60agA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Deidra was extremely helpful and had amazing customer service!",
"date": "2025-05-20T19:35:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your kind words about Deidra's customer service at Storage Star! Thanks for the review, Kisha!",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ff72e187-e346-436e-b559-af0527330b35",
"author": "Jaime Velazquez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFbFsd54z-II5TsLjqKmtLLcPh_Ej5TjvkgE3yb57BbxFmD4vG=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-20T17:59:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jaime. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "99d0754e-ed36-48c5-bcb4-37b017d42db2",
"author": "José Romero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK15h6Q1DAojOf1ZN-9TGCmFQhVU1-OzaLgdTNZx1bXNBNh-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-18T18:28:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, José. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "357b186a-ee74-4772-b9d4-e6f2bd74443c",
"author": "Gil Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZkb2iDCpbi08TKvVGueu2kI-7HBVE4kKfUxFlhXpArsqwV6vb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly! Clean! Helpful! Thorough!\nThe manager Diedra was amazing! Very helpful.\nDefinitely recommend it…",
"date": "2025-05-17T19:12:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience at Storage Star! Thank you for sharing your feedback, Gil!",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fd550524-96c4-47a1-a0a1-4e681cebad70",
"author": "Bernardo Rojas Ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4DP-cF9Q4-x8ZgFxTLjPXLJdJbPLc1fIXWKvAysHRQbvR0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service; Diedra was very friendly and helpful in making the process easy. Everything was well explained.",
"date": "2025-05-17T18:45:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about the excellent service you received from Diedra at Storage Star. Thank you for sharing your positive experience.",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c41e484d-22ca-41c9-9a0d-0122ca7e657f",
"author": "Slareyna Slaqueen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYA5jq5Yb6kXWMXSfcbMe9n7FaqM6ZxFZRWvLFfgF0V_RJ87WV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-05-16T18:06:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Slareyna. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "74b2c09c-e566-4f2a-ac02-c7d5b97ffa1e",
"author": "Coby Kay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNM9fI0sy6JvDZYge3JBJn0bals0DCVX6a_XVEOP7O6W3CyZRA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Diedra did a great job informing me of all the units available.",
"date": "2025-05-09T21:44:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback about working with Diedra. Thank you for sharing your experience.",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "88422ec3-33b4-4507-b80f-981349096612",
"author": "J Meza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwn_oYDk6ntRovKfmm57mrHQduSFb3Kl4YIoYa3aCilf32xA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-09T20:44:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, J. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bd65c243-2840-45de-8685-0f1a333cef94",
"author": "Juan Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgIZyYy2RAwcgqWpgQvR4KC_qd05-BFriDHvntn7Jvbm0XZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was excellent and a good attitude",
"date": "2025-05-07T18:59:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful comments, Juan. We appreciate you leaving us a review!",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bbb573e8-f4b1-4596-8349-915cc9d64592",
"author": "Roderick HH",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWSL82pzKcGLgXoNX-EvCXRRJlYewRStkIvedrLjc0VkBrDesI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra did an excellent job!!!",
"date": "2025-04-30T16:50:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that Diedra did an excellent job! Thanks for the review, Roderick!",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb06b527-dda1-460c-808e-82a9a49cc631",
"author": "Juanita Cantu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsqj5gYdVDtg9LCf8_3GI7WdVAJnC8VnhM--yx-3UprwoHjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-30T14:42:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Juanita. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "715c2d1c-9136-4a67-9f25-32130f4a2e16",
"author": "Jesus Godinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJj7C2fxsIZn8quhwUCgOYYxjf1_vAeEP5RLmVfmBM6ougO7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, very kind Miss Marisela and Miss Diedra",
"date": "2025-04-29T18:50:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad to hear you had a great experience with Marisela and Deidra at Storage Star. Thank you for your review!",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c2681bb-59a4-4c1b-8be2-0854a77fbc46",
"author": "Dennis Sager",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6KjRfakHQS2UyZpKW1QtjMwIB0vrSQ9UtYLqeT9qp68reyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Perfect experience, from initial call to reservation to checking out. Marisela made the process easy and in a professional manner. Thanks!",
"date": "2025-04-17T00:25:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your perfect experience, Dennis. We appreciate your perspective.",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "29e3b5de-5a77-4504-a1b9-1a8a3bdd4911",
"author": "Nacho Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_aAM9_WW11HSezPx3N6_XEEnBlN9Zqxx2OjSdlfoQnntJ7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "10/10",
"date": "2025-04-03T23:15:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your outstanding 10/10 rating!",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95c78b22-f69b-4750-afe3-9f166e17f9e7",
"author": "ernesto villalobos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjktORSkM3sS9jzCM6KCkePutGTK8OdjjV8DqB5ENvz6iCgw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fair prices, great storage and the employees are super cool and professional, especially Maricela, she explain us everything very clearly , and she understands our needs and helps us in everything....thank you",
"date": "2025-04-02T22:06:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your positive feedback, Ernesto! We also appreciate your kind words about our employee Maricela. Thank you for choosing Storage Star!",
"replyDate": "2025-07-10T00:42:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5bf2774b-b16d-4f87-9cc0-fc43957d2890",
"author": "Miguel Angel Huereca Casas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICNwEZXG_1Eh6s9U0ZfHWS0JZld2raXMnJB-8H7fKoAc9LIw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-03-30T09:23:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Miguel. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-10T00:43:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85157e28-5824-4dc6-8efb-d4b37c694841",
"author": "J Efren Rivas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyYY8mMjWkiSuF6mnteOuSUDw7Td6DSIBc3QMluTcXRpdh1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-29T04:31:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, J. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-10T00:43:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0dee0ce8-4a35-4afa-bc1b-4559632276eb",
"author": "Alvaro Lopez Romero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzT0b_JKzScLCBWAP9ACERk6M5U2yASLpZHr5Z0aF4U1w-Iw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service Marisela",
"date": "2025-03-26T16:44:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review and for choosing Storage Star, Alvaro!",
"replyDate": "2025-07-10T00:43:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea043f8d-5b47-4186-8cd1-eb374624bd59",
"author": "Cindy Castro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyZELGa_sTyXTwjJNcITZ3R9SMAP1ldx8VxPHilufkN7uEFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good",
"date": "2025-02-21T21:16:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the five-star rating and for choosing Storage Star!",
"replyDate": "2025-07-10T00:43:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "42e767a8-1378-4ab7-956a-9847b9a5ca26",
"author": "Rolando Bustamante",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0_hRDDj-rPpTOQT2sh_QaySq2AKD-hWPtt_11zcOSTJMOfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service and answered all my questions and concerns",
"date": "2025-02-20T19:45:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad to hear about your incredible customer service experience at Storage Star! Thank you for sharing your feedback with us.",
"replyDate": "2025-07-10T00:43:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "373b07a1-9630-4a72-a0d9-9a94b455a0f4",
"author": "Jose Ismael Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0GCnc5ogB1Q65rUuVSRsKA95j1NBW9XKrfZQM9GE79ff7ig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service from Miss Marisela; I wish there were always people like her everywhere.",
"date": "2025-02-19T17:25:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review, José! We appreciate it.",
"replyDate": "2025-07-10T00:43:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c85a2498-66a3-44a6-84e4-f3aee97c2218",
"author": "Sevren Pederson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsNj627OXuydlQezrav68hJXNrBTH43DpDmIl9FEfsPA8gMJ5M=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-15T19:19:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Sevren. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-10T00:43:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fbd0723-d091-43b7-b2a8-f0f8cb5032cf",
"author": "Sadhy Rosales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLY2swDAdrrVIZghQzFOkNNRU3e_iy_SDQLE8h3bWIbJmvdgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela is always very kind.\nThis is the second time I've had the opportunity to use Storage Star's services, and Marisela always provides excellent service. She's very knowledgeable and patient in explaining everything.\nVery good customer service.\n100% recommended",
"date": "2025-02-13T20:11:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your recommendation, Sadhy! We appreciate you choosing Storage Star and recommending us.",
"replyDate": "2025-07-10T00:43:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d8ae6ce8-df67-4e62-bbc2-77701e9011f9",
"author": "Jose Rendon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqOQeqiiJYJaUManC8_pyQ8g_Ea2g05yXEuCL6dTuZWGqQCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra was great! Very courteous fast and efficient. Definitely recommend. She he lhelped me hey through the ordeal . Bote Diedra and Maricela were very helpful and corteous throughout! Big shout out to them!",
"date": "2025-02-12T23:27:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your recommendation, Jose! It's great to hear about your interaction with Diedra and Maricela!",
"replyDate": "2025-07-10T00:43:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3fce5bf9-e370-4ca4-bb79-d730cbc31fd7",
"author": "CA AM",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBDWrxWe--5NjMQWKklw22Q9XODEh5Wi85YpBRHwNyZ4kFBV0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-12T20:13:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ca. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-10T00:43:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f384028a-211f-4557-9b06-d713685a3f43",
"author": "Steve Quansoon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxrwIA6Vdpbk3xqsTK_eGvCouvE_MBugsUl2ji8Gz2dLLfpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela is the “Star” super competent.",
"date": "2025-02-07T15:54:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "She most definitely it :) Thank you for your review, Steve!",
"replyDate": "2025-07-10T00:43:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9124a278-41a8-42b5-b8b8-0ccb8925f810",
"author": "Pablo Lizarraga",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtB8cyKSSCMa-x3LtXWNDT525MjoD1T4rNM-K5cm_RUPh5KQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela's service is always excellent!!!",
"date": "2025-01-13T23:38:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0d76fc93-5590-4c96-a84c-f62cc92c829d",
"author": "Cesar Inurreta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXuMWObWCO1MGCQ9ra5I0FmSPVUFlQrDPTY9rx0QCSyKaOpg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very good location",
"date": "2025-01-13T17:57:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ecd8e599-1991-4930-b133-0e14c959a2d5",
"author": "J. Norberto Romero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHuQkMeWtvIodydTxMfCiU1TOh37jlLkZrnTDHTMhk9MGXUmKK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Location is always clean and clutter free. Staff is very helpful and ready to offer alternative ways for resolution if any issues arise. I have been doing business with them for several years.",
"date": "2025-01-06T14:29:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Norberto. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2023-07-10T00:43:48.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "78127a61-4b75-4477-9702-aeec43d26624",
"author": "Maricela Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK58neMsRmsaQP62zfpxBgEXchOuh8xJz426SAesyiBgH6sxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always very kind and courteous. They help me with my car battery. They go out of their way to help their customers♥️",
"date": "2025-01-04T00:08:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9e82b4e4-1d8d-4b4c-8026-99213a2d8778",
"author": "Arturo Ignacio Pelcastre Alarcon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxTnKFJhftPi1wRco9e9tU6LouZi_tRLPY3Iwy4STZLi-fX9OD=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-01-03T21:16:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Arturo. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-10T00:43:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61285737-7cf1-4c22-8adb-1d51856a62d1",
"author": "Adriana Riojas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHCTivuZeYD4k5umWka1xYt-g4uNzMbT8DMLv0uwxMImMAnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service, thx to Marisela",
"date": "2025-01-02T18:40:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience. Storage Star is committed to being your one stop shop for all your storage needs! Storage Star is committed to providing excellent customer service. We're glad Marisela have helped make your life easier. ",
"replyDate": "2023-07-10T00:43:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f41d643-fb11-4a92-821d-e8fded671a12",
"author": "Alicia Rios",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2zh3DKEi1BBl71KECwc1uU2vWAAQoY7rjxbqm6roKG4dmhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Marisela was very attentive and walked us through all the options to meet our needs. Highly recommended.",
"date": "2024-12-30T23:25:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b1a226fa-d445-457f-88fe-8f9d7f3d85cf",
"author": "Luis Alonzo Dovalina",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1l4ga81usMT-ljjAr-YlMxSjDKdT1CSEGd9LY-cFLr-Ij6rY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great help and assistance, Marisela was able to answer all questions and explained everything well.",
"date": "2024-12-30T22:42:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ba863440-271e-446c-91e2-9477de798793",
"author": "Christian Aguilar (chrizeagle)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXznaEYj9qYoyhzx7Lj1m7UVAxUTF93QdOU9VzWR0jpLdb29fg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Marisela was great in helping me get a storage space",
"date": "2024-12-30T19:05:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0b4b63fd-ae8e-4416-866e-fc04798c6d0b",
"author": "Juan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiTvoIagClPdKsJE4UrgYZiuDq-h7Qye_oqkD--857ytDmqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything was great, good service from Mrs. Marisela, thank you",
"date": "2024-12-30T16:07:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4144061a-3723-4def-8043-ae9b3fc47d9a",
"author": "Miriam Orta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXY-hmJTrjDNbiZdgkn0OaatwBnxfc8iZGq41zDM3WjaeQWl14=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an absolutely outstanding experience with Maricela at Storage Star Self Storage! From the moment I walked in, she greeted me with a warm smile and a level of professionalism that immediately put me at ease. Maricela and Diedra went above and beyond to ensure I found the perfect storage unit for my needs, walking me through all the options and answering every question with patience and expertise.\n\nThe facility itself is clean, secure, and well-maintained, but what really sets this place apart is the exceptional customer service Maricela provides. Her attention to detail and genuine care for her customers is rare to find these days. I left feeling confident that my belongings are in good hands.\n\nThank you, Maricela and Diedra, for making this such a smooth and stress-free experience. I highly recommend Storage Star Self Storage to anyone in need of storage solutions—ask for Maricela, and you won’t be disappointed!”\nPS the only downside is that rent has gone up and is very expensive for me.",
"date": "2024-12-29T15:59:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable. We're glad to hear about your outstanding experience with Maricela at Storage Star Self Storage. Thank you for sharing your thoughts.",
"replyDate": "2025-07-10T00:43:52.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "caefec66-b384-4e1d-b7de-00edfaa92274",
"author": "John Amaya",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMebkpYicMzX72NJbKgWZhSdyutnE557jbCGcHnSvwAam8fJM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage Star is awesome. Deidra help us every step of the way from picking the storage space to helping us out with the forms. I highly recommend Storage Star and ask for Deidra, she’s the best.",
"date": "2024-12-28T17:14:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable. We're glad to hear Deidra provided excellent service. Thank you for sharing your experience with Storage Star.",
"replyDate": "2025-07-10T00:43:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41540ee5-8434-44bf-bf11-3b6bc0b234a7",
"author": "Erick Treviño Cantu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbwAd34zNLEL5utpBamWTeZVP9Ai1LvPimjH9_ZWvfgCf3KwiY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms Maricela at the front desk excellent service I recommend.",
"date": "2024-12-23T18:06:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "39668656-9620-4a32-8aa4-4347bc15b436",
"author": "Uli Gehrer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGwPLHhdqFBextoEil0PxqGMsMNNoO2g0F_POsirE-2hSG-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was super easy to arrange with Maricela. Very polite and a pleasure to work with.",
"date": "2024-12-23T06:25:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback, Uli. Thank you for choosing Storage Star.",
"replyDate": "2025-07-10T00:43:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4165db8e-898c-4ce9-8084-25d154b6c84f",
"author": "Annahly Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhULceatdMiUk7hf4NlXNJ7Gluvh1fcYbH5uh73pZUBfmhxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela was very helpful, approachable and very clear. She went thru every detail about rules and rental itself. She is fluent in English and Spanish. Very comfortable with her.",
"date": "2024-12-22T20:36:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ed72e188-807d-45cd-94fb-f16806afc3be",
"author": "Alex Mora",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyE4VP2J27SvoZLRp-n8mePkmH5aKhm5Lx3Hr4U5iZStfDBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service from Marisela",
"date": "2024-12-18T18:04:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0485c242-4414-4a0d-b222-20072e3ee710",
"author": "Evaristo Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3xBKVMPd7EmdxckyOFR1KMuix2yIFQjQZx-6XNj9B5fwbAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-18T18:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Evaristo. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-10T00:43:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "918961cc-f7e3-48ee-8241-a05bc3357942",
"author": "Jose Guadalupe Mercadante",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeZa2N4hfm3j89mPpxc6mlCFy02Fe0vaClWtiqkQdsL4PeOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service Maricela",
"date": "2024-12-18T15:56:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "964879ad-8d01-4e0f-8f64-ccd449a45ac0",
"author": "Sergio Cesar Licona",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKecJHDsCY65I_X3ztiDzNJReMlU5RDk9copUoRZ3CRIOeFTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-16T23:35:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Sergio. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-10T00:43:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "293ad46e-0846-4d42-a93a-f8bb051d03fe",
"author": "Celia Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJT74sxzS4zejU_E-PWAQvVjOt_-BU8V1LeP1YV9lx3bmic6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "ThankYou Marisela for your help , we need more people like you in this world.",
"date": "2024-12-16T22:15:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your kind words, Celia. Thank you for sharing your experience with Storage Star.",
"replyDate": "2025-07-10T00:43:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "05093e7e-5781-4e58-83de-97382599a0a1",
"author": "sylvia Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlD2DWgNEAxD4iiVDFNH6dZx4H80YqZxV0gfZ_EUPGVTW0UfS-Mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Maricela was amazing.\n\nI ran into a dilemma, she was able to find a solution for me while being out of town. Extremely helpful and courtesy. Best service!",
"date": "2024-12-15T19:34:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Maricela was glad to assist you.",
"replyDate": "2025-07-10T00:43:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "52ba3bfd-4681-480f-b99a-fd9681ff8a11",
"author": "Marcela Sager",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKt4dbsAEAbk8j62FoUGCh7kM_KPX9Ve8heGqDnuuPsTfoJOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff and facilities, excellent help from Maricela",
"date": "2024-12-15T16:40:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive experience with Storage Star. We appreciate your feedback and are glad to hear that Maricela provided excellent help.",
"replyDate": "2025-07-10T00:43:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a63c3259-0f60-403d-9805-575c38a560e9",
"author": "Saul Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKP0INxXsXIZ-yKCRjcn2tuAifnRovL8eLXd7TJm0jNz4i6iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady was very kind and the service was excellent; I recommend it.",
"date": "2024-12-11T19:56:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ca5b00fd-472a-4036-8ee2-18677bf4b195",
"author": "rodolfo yeverino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY17F9HVpseYtV8Zru-Vo-uVkBASU6GwiT6tnfn_fsFjlTzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela has great customer service",
"date": "2024-12-09T23:02:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2a8cdc71-a98f-4df7-bdd7-7d8662771f46",
"author": "Rogelio Villafuerte",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK72ZdTWP4NToTatT8xlD3rJhD2Vz3NmLa325Jky5R6RabrzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hello, thank you for your attention. We received excellent service from Maricela at Storage Star; she answered all our questions and shared very clear information with us.",
"date": "2024-12-09T22:29:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "160c48b3-b832-4293-bdbf-aa6c205bbaa3",
"author": "Diana Soto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeyby_d3VfKCNQFXZ9eMtsIGSsquOTy1zBbOaWC0B1C1V0Ig=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service, Maricela",
"date": "2024-12-08T20:36:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cb2ba964-bafd-4607-8be8-0afbfc66c90f",
"author": "Justo Martin Vargas Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlNOyMxg-CN4NdnAUubyAxQp2kj2Bk2UDzGK_DoDKklAJFMAn7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Marisella, very kind and professional in your work, thank you very much.",
"date": "2024-12-08T19:26:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1d8b7dd9-08c5-49c8-9c92-da8153313215",
"author": "Oscar Montiel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzXMdn1qmVlhdcrXQsoJfN8MaMmI36zZj5aRY4LwwtNsBOChQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service from Maricela, I highly recommend her. I've been a customer for a while and she always serves you with a great attitude.",
"date": "2024-12-05T19:49:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87b78ee1-14cd-44dd-b66c-a827160d200e",
"author": "Mario Cadena",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInZx5NHR25pECiT6RSho_-LffNuwbwx4yWV-KfngABBYtaVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. My belongings were very well taken care of, and communication regarding anything that had to do with my unit, i.e. change of CC for payment or any reduction or increase in price were always timely. Marcela was very attentive and helpful.",
"date": "2024-11-30T21:42:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6e626608-752c-4e97-8d69-2c80726313e2",
"author": "lynnette Mead",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItpe0udPGUXTN4nt_0pxGjXQfE-a53Hp_162_3lsLSUuUxZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely fabulous customer service Marisela is fantastic Thank you for everything great facility perfect",
"date": "2024-11-30T18:24:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9a61a0a4-c236-4c7c-a4d7-073b8bf79421",
"author": "J E H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEXE_BljjFsYm-Lo6wqFq37H_gVzG5Nlv_SMKQwB9B4jC-lZqd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service with marisela!!",
"date": "2024-11-30T17:15:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0d2a35d9-e723-4bbb-8d03-9db4a9527aee",
"author": "ALHURT TRANSPORTATION",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKGL2siBYWcoaSkUaUI4k649YPKl5S1_JjFxukUPBmVhIApRvP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra treated me very well, she was very kind.",
"date": "2024-11-26T18:35:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b64fe0b0-17f6-4cfe-a5ae-a16413b6dbf0",
"author": "Samantha Caudillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqAgajiK75CERuCkfT-nHdytBs9uLowSwcVRiIuKqQ84BHl3OL=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-26T01:38:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Samantha. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "790b04af-7f3a-43bf-be05-a8cd58ea3a8b",
"author": "Luis Manuel Palafox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRz0bx5HVM0y09I_YDiHzjQnd5PGyp4BRRHk29eFScbEQK2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job from diedra service but there has been a-lot of rent increases",
"date": "2024-11-25T21:08:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7a60cb84-1505-4caf-9c72-19411fe8b52b",
"author": "Horacio Ornelas Ortega",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSp8AX0pLNRJXC8baAQAT7M5us_P9yQpeGoTL3ozTv4RIKDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super great job from diedra",
"date": "2024-11-25T20:38:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1fa3560b-87e6-4163-a094-5998d0736ba2",
"author": "HéctorDavid Cedillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAT9UULDnW9SrSPIwszIn5mW-5JYteX3znr5Y6QSfCl-j0GA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela's service was wonderful, highly recommended. The tractor, the location, the service—everything was 1000%! Thank you so much!",
"date": "2024-11-24T17:49:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c1f2f9ff-f8f6-46ec-87a3-8e91e4d67008",
"author": "José Luis Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzdvvUBezqoRa1UtjNmGMhxkOcXkWZ1Iqm2dLveqwfZGrpqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Maricela provided excellent service and very attentive.",
"date": "2024-11-24T16:40:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "70e5ff4f-e215-49d9-96ac-71f4681b72d1",
"author": "francisco javier gonzales garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7VsT7ShPpKIPjs_tgTHQzWgwfxJuwSVklJbTElBdRKUG6eA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have rented with Storage Star for a while now and im very pleased with Marisela service. She is always happy to help and always greets us when we come in. Make us feel welcome..Highly recommend Storage Star ask for Marisela very profesional.",
"date": "2024-11-21T23:06:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "76953d50-2b5b-49e2-938d-45bf9ceee1ce",
"author": "Saul Beristain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_Qo604yF0NS7dvlQ3TyazxZVzQ1a4l4CRbfSKAuxLjeOARw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Maricela attended to me in an excellent manner and gave me the perfect explanation for the Storage.",
"date": "2024-11-21T20:21:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4a7b10ba-7036-4c2d-813f-9cf62f780ae3",
"author": "Luis Fernández",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-7w7Mgv1mCfqmWGdccY_oD2f8_C3gA4mWiTcxK3Jm2lhYeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and Miss Maricela was very kind.",
"date": "2024-11-21T19:35:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c49aadcf-8895-4e58-abe2-a5575b6e4569",
"author": "García Villagomez Jose Francisco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLiz3onOZ3tfXZY1q6v0NRjRlP9p3QTlo0tRUb9jE4Ctm7-Pj9vQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Marisela was very kind, I appreciated her service.",
"date": "2024-11-21T19:33:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "1990f8f1-fb0b-4ee1-b805-b0f2b9055385",
"author": "Victoria Lozoya",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUI1EMAHzzl8wi8w80G6lu3_dBRBa4f-p-Kt16wqD8RDZR9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-21T19:19:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Victoria. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bd7e5020-562e-42bd-b79c-7d4e6d6a9504",
"author": "Jose Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeEU5V2JoDWJCy3I8Y1S6zzsiBEqCvj7lRfRzgo5lhsgTOz6mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "In town to do a roof coating job, ladies at front desk were extremely helpful. Needed two storage units Maricela was attentive to our specific needs and went above and beyond what was expected. Maricela made my job easier and was very attentive and responsive to any questions we had..",
"date": "2024-11-21T19:11:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d1568478-ac6c-410e-94f0-487fb9f58481",
"author": "Yeimy Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKeeH6SvrEinIzP5wf4-RgfMoZHDvfzqUE_FewtK7ZsLb1qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good experience with Marisela. I would definitely come back.",
"date": "2024-11-18T17:28:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad to hear you had a great experience with Marisela at Storage Star. Thanks for sharing your feedback!",
"replyDate": "2025-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c6bdc5e-517c-4057-bef8-a4e5a042bce8",
"author": "Rigoberto Portillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv83GbwdQDvcZtdlVaFN1qqCzeLKHuEknQm5UhuCyiSQ0mWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service from Marisela",
"date": "2024-11-17T21:20:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "dd32d475-2ca2-4a51-b293-c13e41fd8c63",
"author": "Alberto Alarcón",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLbEg0JUtHUIrXc4pjzAlkEN8h2lGQEECWXcCnUzDV_0z71RU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very kind and helpful 💯",
"date": "2024-11-16T18:59:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "11d8509c-7769-478c-bf7e-dc47f9103a04",
"author": "johnny johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMxTm35qx2Z8c3G4yHKkCT6f-38OJHxMEaaIkEc07BAfwrRaBerA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-16T00:24:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Johnny. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-10T00:44:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef27858b-53aa-4fdb-8723-209faa057058",
"author": "Héctor Cuevas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq0O4WnjrD0iVmxeaXsaRXJe9HjyFitfivx-EOKoMjcosBgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-15T23:24:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Héctor. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-10T00:44:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dc464306-5d71-40b0-9bda-f6a07542097e",
"author": "Cuauhtemoc Zavagueva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXapfFn281qQv3Sin7E1qwqaW5F23vCD_vCfIpH8570xe-eQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Marisela was very kind and helpful.",
"date": "2024-11-15T19:16:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e62d14c1-a592-4e30-8df4-059145415ff3",
"author": "Hugo Andres Cruz Villanueva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKV231aBLCfPcOQR5QlSDSiUJOeut_FObT1QRUp7hRnNCyIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service Marisela",
"date": "2024-11-12T22:51:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d6c7e341-43d7-44a8-b15e-da103f093e87",
"author": "Talina Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoI1QarPbkiDCyOHnRQytd7pq7giGEFDVMj1MlCX9oJe6lIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-12T16:42:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Talina. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-10T00:44:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f83470ed-6cb0-4033-b2e5-4a8507415ee9",
"author": "Jesus Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDN_iy0Y9J0PGxNWJFinaUCQlrBUS18Vlm4Ib2lD_bCXROoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-10T18:47:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jesus. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-10T00:44:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f9188fc-93ba-40b8-8acc-bcf1603d5ba0",
"author": "Bulmaro Linares",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXC-EDnZZRpZx5J1YSB9kVTVabd7txb2gLzxUiHqoQPMPxOpfjlng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service from Ms. Maricela, very kind, well explained, inexpensive and safe",
"date": "2024-11-08T20:29:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "ca9d2ab4-65e2-49ba-89b7-9d0726879af3",
"author": "Gerardo Pena",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmz6i44mOY3G__Y1fpzAv4PdMvYic-hZ_N7Mz4lY18oMCGmZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service very satisfied with everyone and the location thanks especially to Diedra always very helpful",
"date": "2024-11-07T21:57:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dcc2b2c8-abfd-46bb-ae00-efbbe67cd6c4",
"author": "Alejandro Estevis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB4ErFaOLKK1OjZ1qSWdpSQq-d7ApvObbWFmsBzkOT_lVFDys=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very convenient and very clean especially The Staff working there were amazing at the service they were giving very courteous and helpful",
"date": "2024-11-06T00:14:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b4cddae0-a59c-4742-abde-fe771a652bfe",
"author": "Tina Botts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGdK5Nrjydi3kRh6Dtddx88XUWdBCzR1g0gWegccL5LnACRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Professional and helpful with all questions and concerns.",
"date": "2024-11-02T17:46:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dad6bf44-66c3-4ee6-9a2b-0e6bec939c73",
"author": "Mattie A. T.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn1DPClHpmtNdWbRarv15xcEiyvlN7bdFkj302dPnXrSc7OR_S=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-11-02T04:13:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mattie. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-10T00:44:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a29f12cf-5a2f-409e-829f-32a4c3596f08",
"author": "Juan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLy_Dpb8MZ4muM_OigeQnUnzXXz7sR4h8tTX6pWBk4fP5XRWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff,l recommend it",
"date": "2024-11-02T00:23:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f3e5d44b-5261-4493-9879-bcafb1d7c425",
"author": "Fidel Rocha",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGPX8n_64DZnjAN9PRRx6W4v2XTzKuCyhO5x5wUqRCFxHUW2k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, excellent treatment, and very friendly staff, especially Maricela.",
"date": "2024-10-07T19:32:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eb2a4ce1-8bba-4716-b27a-9197bb617cc7",
"author": "Erick Macias",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyXFc71rWV0ncKd9SSHPl-vBulk3oqOrWbtgP59TJHmArXCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service from Miss Marisela, thank you!",
"date": "2024-10-04T13:02:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We are thrilled to hear that Marisela provided you with excellent customer service. We strive to be helpful and friendly to all of our customers. If you ever need assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us!",
"replyDate": "2025-07-10T00:44:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7622563-4011-49b5-a100-2bfb3862a84e",
"author": "Esteban Castro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwosP6fgM--7NtkXq5QjcUedwv2_O35dOAQjPnnhgs24YkIHg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service. Outstanding grounds\nRecommend 100%%",
"date": "2024-10-02T22:34:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're privileged to hear that you had an excellent experience at Storage Star. Thank you for recommending us!",
"replyDate": "2025-07-10T00:44:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "afd10493-2c6e-4eba-8f8f-0db136f3294d",
"author": "Jose Eguia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSc1wIz54EFUvR_4FSAyMcm-Nr8HOrkwx8zX8NsCfHFzGjNou5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, the young lady attended to me very well, thank you very much",
"date": "2024-10-01T23:51:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to have provided you with excellent service. Thank you for your review.",
"replyDate": "2025-07-10T00:44:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e131f2e-f13f-4de5-ad5b-fc357870f7d1",
"author": "Roxannecab",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWADspT8AIkkKBEiH-EvsAowSVFPqKnbJWhg2ubFI3X-DAPyX0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage to rent from. Newest one I’ve got too and better than all the rest!!!",
"date": "2024-09-29T23:06:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive experience with Storage Star. We deeply respect your feedback and are so glad you're satisfied!",
"replyDate": "2025-07-10T00:44:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "920596a8-67ab-4d32-8dd0-4fd319e501dc",
"author": "amanda onuorah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItX6AEAJAEE5JtIzbtccw1lCIRniIA6b24YpolBDWIF8jO2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I only had the storage place for about a month and it was hassle free! They even had a little area I can buy a lock and key by the front desk so I didn’t have to go to Walmart or something to secure my belongings!",
"date": "2024-08-27T19:14:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback, Amanda! It's wonderful to hear that your experience with Storage Star was hassle-free and convenient. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:44:21.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "5b59d520-a32f-4844-9fed-c105e23d97ff",
"author": "David Moreno",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbdZE1JQgVxD3PLfubQQFLm9YZQN_W2jzYC_107wstXKp97A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been to many storage facilities in Texas and seen the good the bad the ugly. This facility, to me, ranks at the top! The cleanliness, courteous receptionist and ease of moving is what sets it apart. Thank you!",
"date": "2024-08-01T13:10:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience at Storage Star. Thank you immensely for your kind words!",
"replyDate": "2025-07-10T00:44:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "43085f37-b8d1-4193-b089-b2d341717b9e",
"author": "ADOLFO EMMANUEL BOUCHOT CONTRERAS",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKEr0OVxF8-lHLjXOuCw9YRWLtECjrpRUd10F13EyZPznDtNc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service!",
"date": "2024-07-31T16:07:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear you had excellent customer service!",
"replyDate": "2025-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d364b18e-2fa3-4ad4-98d1-916f41c97127",
"author": "Efrain Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBW95yGj9vddzRRdw8BzQJAG_jykAcjXknReoUvQ5kZg4RkyY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional.",
"date": "2024-07-06T14:24:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with Storage Star. We strive to provide professional service to all our customers.",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "700bb572-482e-4a5f-a1f8-6f126092cba4",
"author": "Duda Santos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoOz7s2ceqRWglt6bHRYx9JfQHhctA18fD2VeXNvZn719LlbvxXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I chose this storage facility for its climate-controlled storage. Despite a hiccup with a box not fitting through the door, Diedra's attentive service made the process smooth. She promptly answered calls, supervised the movers, and even sent me photos by the end of the day, as I am in another state. Highly recommend, specially because Diedra's service!",
"date": "2024-06-07T17:13:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply respect your feedback and are glad to hear that Diedra provided you with attentive service during your storage process. Thank you for recommending Storage Star Laredo.",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36b97b66-8ed8-4ef8-a637-1c8c0c32a5bf",
"author": "Alfredo Delgado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJu7p5JviaXZQdEz3ZQDp3-4nFt1yeZ7xtc0cdgQw8g0y9lp9L=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-01T11:20:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Alfredo. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a5ac8205-31b6-4efd-8b48-7d7f16bffcb6",
"author": "Angel Caballero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAllMBMSDmIrzG77Rf1fxnadOAPy-ShPxUgoE4diH60UQxa0sY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our experience here was great with Diedra! She was very helpful and guided us through the process smoothly. I would highly recommend this storage facility with excellent costumer service!",
"date": "2024-05-30T18:04:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to have provided you with a great experience at Storage Star Laredo. Thank you for recommending us for our excellent customer service! If you ever need assistance in the future, feel free to reach out to us at (956) 712-9086.",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "02cf7203-4cd9-4df0-84f2-d6aae89ec52e",
"author": "Jesus Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfRBerrnWpUbaNAxANtKG5acuUlLfCwNdVUDHTlhjJwZlXKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am very pleased with the customer service at the front desk with Marisela. She is very helpful and very knowledgeable about the transaction process. She is very courteous and has an excellent understanding for the clients. Her personality is very professional and very friendly. She is fast and very attentive.",
"date": "2024-05-28T15:08:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your positive experience with Marisela at Storage Star Laredo. Thank you for sharing your feedback!",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bac338d4-c444-4a05-9967-f29a176b8e60",
"author": "Jorge Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKGW3rZgDXFWr1HehsGttkJYIzgR8jNtezvkz5SiCD73-6oQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-05-28T00:55:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jorge. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c331d3a-612b-4d3d-9070-61072adac9e8",
"author": "Edwin Fernando Lara Alvarado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKf_D0FBtpoV7aHSCHyrRQUwfMoXe-Hx5btUH7ZUdPp707pb2lyw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-05-24T20:52:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Edwin. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63ce6138-146a-4c13-80cf-43955e4b8dd1",
"author": "Eduardo Padilla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItJc1nZ9UAy78utQ2kALD9HAfqv_gITK7pMYfwcRhUu0dv=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-24T18:20:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Eduardo. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f07323fc-d75f-4feb-801d-90fadd4b1184",
"author": "Ricardo Jimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1xreB3TS1_2GKSY-UY47GnAclbW-zVPbcUwZQMOxIpQO7JA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra, I really liked your service",
"date": "2024-05-24T17:55:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive feedback! We're delighted to hear you enjoyed our service. If you have any further storage needs, please feel free to contact us at (956) 712-9086.",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3de63db-751a-4464-8f8b-9d3e32a201b4",
"author": "Jose Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpw96G5oxc8K6qbsV4Y9fiVUKIWNSN6yAtVsrar-ssnUTsiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-24T17:14:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jose. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dbb81248-72aa-42a6-8e3b-59dafa8284f8",
"author": "Maria Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLguoFTLDhzpvcwmD5-_htcp93_I2mIuwrf0O7eBkhELeftmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service Marisela",
"date": "2024-05-23T21:29:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad to hear you had a great experience with us, Maria. Thank you for choosing Storage Star Laredo.",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "401b51e8-ebb9-47a7-bfb8-94d8fe43fb7e",
"author": "Ronnie Finch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLR5NLZDkpWc8l70-kzlIYIZdYECLBGneX20PhU_ufCPw9l=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service Marisela",
"date": "2024-05-23T21:28:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear you had a great experience with our service, Marisela! Thank you for choosing Storage Star Laredo.",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a87538f-d538-4150-a2ff-db2112e20021",
"author": "Pedro Barajas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJF2vYA6kZhtotMV3GXM5XAyNMsuPMwzQ9f5qDiagVz23izJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been a customer for Storage Star for years.This place is always clean and Marisela is always available to answer any concerns or questions..Highly recommend.",
"date": "2024-05-23T19:16:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us. We're utterly delighted to hear that you have been satisfied with our services for years. Marisela is always here to assist you with any concerns or questions. Thank you for recommending Storage Star Laredo.",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "311dd4ef-8b08-4707-9a80-e1576b4ff99e",
"author": "Héctor Matamoros Merino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKp6fsRRGYiZWdaFgfMqbe-DufHPYSrFCbBmn__6SpZtyXpsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice place and Miss Marisela is very kind and a very good person to serve.",
"date": "2024-05-21T22:00:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback. We're pleased to hear you had a great experience with Marisela at Storage Star Laredo. Please feel free to contact us at (956) 712-9086 if you need further assistance.",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5277ace5-0b92-4129-81cd-ef9eb41594fc",
"author": "Dixon Zapata",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsfiWiLHCWya9TbP1ROfQkQxA_1_wt0hSUuF3unrEcOadgjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Marisela for your lovely work. I recommend you.",
"date": "2024-05-20T21:04:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear you had a positive experience with us, Dixon. Thank you for recommending Marisela's work. If you need anything else, please don't hesitate to contact us at (956) 712-9086.",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "117e65b0-ddc0-465c-be37-997941a8c823",
"author": "Khaila Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbewuW5qWmCtkQndLExNO_13d-NUjerP2U9YCdpCmTHzbdHBk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend! Diedra was so attentive and professional and always with a smile! I’ll definitely be letting everyone know about this clean organized storage. Keep up the hard work diedra!",
"date": "2024-05-20T05:49:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear that you had a positive experience with us, Khaila! Thank you for recommending Storage Star Laredo. We appreciate your kind words and will make sure to pass along your compliments to Diedra. Thank you for choosing us for your storage needs.",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "07d22b98-4849-45dd-8ceb-32c522f3031a",
"author": "Alicia Hinojosa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRLFq_6CPTQ98kRD2Uhl3JXg1QZhfdu0n1xusQdQdugBYZ7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very satisfied with the service it was very easy and fast to be able to get a storage at a last minute and right before Mrs.Diedra was closing and was still able to help me out.",
"date": "2024-05-19T18:54:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that we could assist you with your last-minute storage needs. Thank you for choosing Storage Star Laredo.",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db32c79c-427a-4760-8abb-a0d9221300dd",
"author": "Nora Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2W6SBO7BdHpoZWWv0toA3i5WwT-v9l1bOxzRWHtVCTQKfhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best customer service very polite and answers to all questions I have\n\nHost Receptionist Name : Diedra",
"date": "2024-05-19T18:52:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We deeply cherish providing excellent customer service and answering all your questions. Thank you for choosing Storage Star Laredo.",
"replyDate": "2024-07-10T00:44:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "31750edc-4909-4632-8bf9-ebeed29b1eb6",
"author": "Yessenia Mendiola",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWW4nk-qEoW00dkMpAyrIoUyQcVDrg1YhO8xVwQyQBU0EbpzC2s=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been renting my storage here for over a year now & I’ve had no issues whatsoever with the place nor staff. Miss Diedra has always been so helpful. 10/10 storage unit I highly recommend",
"date": "2024-05-18T17:30:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear that you've had a positive experience with us at Storage Star Laredo. Thank you for recommending us and for your kind words about Miss Diedra. We appreciate your loyalty and look forward to continuing to provide you with excellent service.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fea575f3-2e20-4f1a-b8dd-ff6ad3e87f66",
"author": "Andrea Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-5hDgz64GSMb7d3eyFPN3ZRATKZpyUg25enu4vmpqvUEmjd1r=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good host diedra",
"date": "2024-05-17T20:08:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to have hosted you, Andzz. Thank you for choosing Storage Star Laredo.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8152bfcd-bfe3-40b9-822e-e7791c616193",
"author": "Antonio Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlszFRPNTZfBZr4j_bDBiJisl8GVr8YzZ2uQLzcr7npuB-XQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have a blessed day. Excellent service, thank you.",
"date": "2024-05-17T14:54:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback. We are so glad to hear you had a great experience with us. If you ever need anything, please don't hesitate to contact us at (956) 712-9086.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be4d78b0-b8cc-465c-b02d-f44e0a59a119",
"author": "Susy Santana",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEUcs0flStIBbUdFVnJo_0sN8er6ifhfJ-fcKaAe_eqgVsQkQM2Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service. Highly recommend!",
"date": "2024-05-13T21:40:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear that you had an excellent experience with our customer service. Thank you for recommending Storage Star Laredo!",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3cbcc52d-ff9c-4107-9a57-c3e0e642a92f",
"author": "Rogelio Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLytcR8a3OjLZOHTbPFrXMDY7PiM7xc4R9szfpXGzFw1iwvjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I wanted to say thank you to Maricela for the outstanding customer service. Maricela went out of her way to give us a great price. Maricela showed me two sizes they were very clean .",
"date": "2024-05-12T22:13:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Rogelio. We are glad to hear that Maricela provided you with outstanding customer service and a great price. We appreciate your business and hope to continue meeting your storage needs.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "745b8952-695b-4628-a7cf-496548930c93",
"author": "Maya Aguilar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO3D5Dv2PPisNW5F2HBYRb9TYGqOodVPS_Q0ujEgR2zyKCIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks to Deidra Aguilar who helped me with my dudes today.",
"date": "2024-05-11T00:02:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Deidra Aguilar! We're glad we were able to help you with all your questions.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f91e3b6-e968-448f-abad-a12e1d194635",
"author": "dalila garza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXccXWnXtmA7ffXsbGAE9-nvkRrRS3RCJir3K1Nuki2Puh44WUa=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would totally recommend this place to family and friends. It is very clean very organized. The customer service is amazing and Diedra Is always very helpful every time I go 10/10",
"date": "2024-05-10T15:45:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear that you had a positive experience at Storage Star Laredo. Thank you for recommending us to your family and friends. We appreciate your feedback and look forward to serving you again in the future.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d7d4b722-d62c-4cbe-a362-74ea5fc9fd3c",
"author": "Christopher chavez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtwVwI5I9J3S-NYGlz0guIg73dXM5mtw_gSZYKslUxBpsLNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and Great atmosphere plus great customer service by Diedra Aguilar. Totally recommend their business.",
"date": "2024-05-09T23:48:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for recommending our business, Christopher! We're thrilled to hear that you had a great experience with our team and enjoyed our clean and welcoming atmosphere. We appreciate your support!",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "da17eecc-7ae7-4b4b-b40e-6adf47a4bed4",
"author": "Aida Leal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocID9t7j_Qi6k5zGbFjICvz6m4AkFqhXLHt9W_TRJF6CCdLNJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome storage place! Customer service is great from Diedra!",
"date": "2024-05-09T23:44:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear that you had a great experience with Diedra at Storage Star Laredo! Thank you for your positive feedback.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14797699-6f17-4c8e-b3a9-bc43c32a9298",
"author": "Concepcion Salas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUETmL1QKLapuOnE77AI3eh5wn1wXrU_QzxP4K3YJoOhNT9ubWtig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service from Mrs. Marisela",
"date": "2024-05-09T21:22:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely delighted to hear that you received excellent service from Ms. Marisela. Thank you for choosing Storage Star Laredo.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b85e5af-1ade-4ce8-a760-a30ed7057fe2",
"author": "George Gentry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJg3DjcWu1U6os4fxxa0cIijoq1vRNNWFGj9mTR53kPiQi1cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-07T02:18:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear that you had a great experience with us! Thank you for choosing Storage Star Laredo.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "589b50fc-00e2-4825-8332-4e8bf880b6de",
"author": "Christine Hinojosa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLf_V4CfuuXNESifhlNGnfgDkDO6FRBjJafMNqCH0J2r8JGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! Thank storage star staff especially Maricela",
"date": "2024-05-06T20:49:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your kind words! We are thrilled to hear that you had a great experience with our staff, especially Maricela. If you ever need anything else, don't hesitate to reach out to us at (956) 712-9086.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6662fa34-1033-41b6-8738-5cea2486ea2c",
"author": "Humberto Juarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-PhZPmdDmEzsPkCv0tysx34J9GmMFQeepOufOfLnGf4Y_iQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place I recommended 100 %. And good services with no problem. I recommended to my relatives.",
"date": "2024-05-05T00:17:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for recommending us to your relatives, Humberto! We're grateful for your positive feedback and glad to hear you had a great experience with our services. If you ever need anything, don't hesitate to reach out to us at (956) 712-9086.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1234300-7856-404b-91eb-525c7c949ba9",
"author": "Sandra Luz Cedillo Montes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGE6WwHaGTY_TmM8QscICvWv07Fg40QWXJYI4EoS056K13vllb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I recommend Marisela for always helping me with everything. A very good place to rent.",
"date": "2024-05-04T15:47:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for recommending us, Sandra! We're glad Marisela was able to help you. If you ever need anything else, please don't hesitate to contact us at (956) 712-9086.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8624019-8f5c-4220-ab05-a2fb83a52a74",
"author": "Oswaldo Vazquez ibarra",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUc6PkIyzHmxC9D_DIWmf1l-fl90ruoHFpdJHm2DjMvrDdTauE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-09T19:42:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Oswaldo. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe28e486-2a75-4364-a30c-da91f20f3222",
"author": "Guillermo Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhik07rMRMZy4SsFN43aOeru75yJjj74GYVpU6Hdr8WlHdZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service",
"date": "2024-02-28T23:37:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Guillermo. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4281cbf7-1f8f-4c06-b3c5-fd5090721ab0",
"author": "edgarin tovar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsoHMITtyn596tVKrszp2AUR8twunNz0HtR5KiDxxJtpqEHg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Do you have a current phone number for making a payment over the phone?",
"date": "2024-01-23T19:31:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Contact us at (956) 712-9086 to make payments by phone.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed56b1ee-47d2-42cb-a8e3-147731b06cb8",
"author": "Zenaido Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUn1RDxcVuF_Cy3pihJZDawhYDI1CMHObcCxA3BiMJHXBW9ncSx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just started with this storage and I can say that the staff was very helpful with all my questions. The units are reasonably priced and very clean. The set up process was easy and the people on site were readily available to help me out.",
"date": "2024-01-22T20:11:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Zenaido! We're glad to hear that our staff was helpful and that you found our units reasonably priced and clean. We strive to make the setup process easy and ensure that our on-site team is readily available to assist our customers. If you have any further questions or need any additional assistance, please don't hesitate to reach out to us at (956) 712-9086.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1affac05-5229-4a45-a36c-57f04963941a",
"author": "LUIS GUILLERMO DE LA RIVA",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjqf79Mok9bBeZMbnPFI0kejU71z8Fj55fBmdmP9H3K7mkXr8=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had to stop using it because of some business in Mexico, but I would definitely use it again.",
"date": "2024-01-22T00:56:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Luis Guillermo de la! We're sorry you had to leave, but we're happy to know you'll be using our services again. If you ever need storage in the future, please feel free to contact us at (956) 712-9086.",
"replyDate": "2024-07-10T00:44:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e4c4f51-b65d-4e89-8daf-8d712d470c46",
"author": "Sergio Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6LEEmRGx_LuV7-FQ5_ahWKJJzP17Vwz_uL07jAkwJ5iwKgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, thank you Diedra!",
"date": "2024-01-20T20:10:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Sergio! We're glad to hear that you had a great experience with our service. If you have any further storage needs, don't hesitate to reach out to us at (956) 712-9086.",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8bfc13cc-4840-4a5d-a37c-31a4d855cd97",
"author": "Alejandro R. Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAZM7J54DI9Q90cADgOQ9EBvTWdVubFU4IE5ql8G2Z35dn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have been with this storage for a couple of years now, have never had issues. I came to update some information and had the pleasure of speaking with Diedra, who was extremely helpful. Would recommend!",
"date": "2024-01-05T21:52:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Alejandro! We're glad to hear that you've had a great experience with Storage Star Laredo. We appreciate your recommendation and are always here to assist you with any information or assistance you may need.",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bcb92738-9585-4884-9566-bb2f47cc3199",
"author": "Claudia Espinoza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-a5Vq9vp7g7GBuINvsq43_t60TX7tapYQXPlmvORzTctx9nwO1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and organized storage, and the receptionist Deidra is always very nice and polite.",
"date": "2023-12-29T20:34:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Claudia! We're glad to hear that you found our storage facility clean and organized. We'll make sure to pass on your kind words to Deidra, we appreciate your business and look forward to serving you in the future.",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9f50f745-2a94-4ee7-9b9e-cafd74a84ae9",
"author": "Jorge Lara",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrkwuijGqKSNw3haMGj0zGTk2zGmie_HOqhmuOTORQO_aNDtOn=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome service, Deidra helped us great and took care of our storage needs.\n\nThanks..",
"date": "2023-12-23T00:41:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jorge! We're thrilled to hear that Deidra provided you with awesome service and took care of your storage needs. ",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b143efef-3e1d-4904-8998-8bf5161b6d4f",
"author": "Fco Zamrod",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6C_u8dKzkg6JwHdh9gG7urguQVqA4v7K9EWOZDwB4szkh2exI=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2023-12-05T00:38:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Fco. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d2c05f5-e3e2-400d-8047-d772d057f45f",
"author": "Gabe VIP Garage",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLFwakdt3_dS1ciQMf7xucP-oZQ0P6FmscRE56VsXOshWW3p4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safe and secure with easy access! Staff as helpful as it gets. 👍🏼",
"date": "2023-11-24T02:57:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Gabe VIP! We're glad to hear that you found our storage facility safe, secure, and easily accessible. Our staff is always here to assist you. If you have any further questions or need assistance, please don't hesitate to reach out to us at (956) 712-9086.",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "92a618ff-6a9b-4360-9d8f-5d78c9dda68c",
"author": "Ricardo Arzamendi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCudItuOb-dX_xfQLWq4OOS22o3SMMTnZs6XbVv-4dhBxUpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service and Marisela went above and beyond in taking care of us. Keep it up",
"date": "2023-10-25T16:40:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Ricardo! We're thrilled to hear that you had an excellent experience with our customer service, especially with Marisela. We appreciate your support and look forward to serving you again in the future.",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36dbe855-3997-41ee-8394-9a8c5506ec3b",
"author": "Miguel Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1u9vQp5qtvPNhEHkmygsFhwRwj9frU4yjchmee08SvPp5lQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service, facility and area always clean, no hassle whatsover, pay monthly as you go no long contracts, A/C units available,ill recommend it to anyone looking for a great storage!",
"date": "2023-10-15T16:38:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Miguel! We're thrilled to hear that you had an excellent experience with our customer service and found our facility clean and hassle-free. We appreciate your recommendation and are glad to offer flexible monthly payment options without long contracts. If you ever need storage again, don't hesitate to reach out to us at (956) 712-9086.
Storage Star Laredo",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a4a304fe-e562-4280-b4f1-7a21a0c319d6",
"author": "Victor Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInzPf7V-xcpo1rgIK47MqdZjt-Mo55OnZkmV2e3UjsaVDu_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-02T00:46:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Victor. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0fb609f-98bc-425e-aeb0-6f4652c2982c",
"author": "Sam Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDf1RlQP-g-LqXVOPOte7B0bfOEVlCl_1zpbFHdZRv8zM9yZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-01T00:39:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Sam. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "65fac11b-c5db-43c3-b938-7ad650943e5c",
"author": "Gabriele Taddeo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmvAniO3ByJ5Zv8dz3pLzqELT40ui7mpdyci5Jcy8kX_t__G7-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super courteous staff. Had me all set in no time. Clean and safe place. Would definitely use again!",
"date": "2023-08-24T02:56:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gabriele,
Greetings from Storage Star Laredo! Thank you for taking the time to leave such a positive review. We are thrilled to hear that our staff was able to assist you efficiently and that you found our facility clean and safe. We appreciate your kind words and look forward to serving you again in the future.
If you have any further questions or need any assistance, please feel free to reach out to us. Thank you once again for choosing Storage Star Laredo!
Best regards,
Storage Star Laredo",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2a5e94d4-7361-4c02-b6f1-b0f69fb868f6",
"author": "Uriel Quirino II",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQBc-3e1xab9G6roy00uLShyR8JN_VzxVdWy-go5UN1AXxFTPK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Honestly I've dealt with other storage units and there has always been issues arise but I can honestly say I used Storage Star for a year and not once did I have any issues. Even when I closed out my account they made it such an easy experience. I highly recommend these storage units, very clean and staff is very professional and decently priced.",
"date": "2023-08-01T12:21:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Uriel,
Greetings! Thank you so much for taking the time to share your positive feedback about Storage Star Laredo. We are thrilled to hear that you had a hassle-free experience with us throughout the year.
At Storage Star, we strive to provide our customers with a clean and professional environment, and we are glad to know that we have met your expectations. We always aim to make the process of closing out accounts as easy and convenient as possible.
Thank you once again for recommending our storage units. We truly value your trust and appreciate your kind words. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us at (956) 712-9086.
Best regards,
Storage Star Laredo",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ef9a6108-d4ed-436b-8008-e073060f9049",
"author": "mario beltran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjE2CJ4OJpV6LeADrKdJhwSwEwy5SeX-JGvqVGSBK5eNW-3_z42A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean and well cared for",
"date": "2023-07-20T11:13:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Mario,
Greetings! Thank you for taking the time to leave us a review. We greatly appreciate your feedback.
We are thrilled to hear that you found our facility clean and well-maintained. At Storage Star Laredo, we strive to provide our customers with a top-notch storage experience.
If you have any questions or need assistance with anything, please do not hesitate to reach out to us at (956) 712-9086. We are here to help!
Thank you once again for choosing Storage Star Laredo.
Best regards,
Storage Star Laredo",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "aa89e119-fe35-4ee3-a4dd-dd441a427d17",
"author": "Joe Gutierrez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeID-w20Jms_ixQ1qWFBrV0Tm9VoP2h4odDRTzbrvxuIYArvsxmA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great people awesome customer service good prices for the times área is kept clean pleanty of lighting good size storage lockers .",
"date": "2023-07-11T17:12:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Joe,
Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you had a great experience with our team at Storage Star Laredo. Providing excellent customer service and maintaining a clean and well-lit facility are our top priorities. We are glad that you found our storage lockers to be of good size and reasonably priced.
If you ever need any assistance in the future, please don't hesitate to reach out to us at (956) 712-9086. We appreciate your positive feedback and look forward to serving you again!
Best regards,
Storage Star Laredo",
"replyDate": "2024-07-10T00:45:16.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "19beefa7-4de3-406c-9620-04dc5ac3b657",
"author": "gustavo vila",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKKOfTsqb9y4hZB-mV-1pl11LcH8KvZKaFcPzzRFGaTniOB2Ih=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service, nice staff, good and convenient prices",
"date": "2023-01-30T23:36:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Gustavo. We are thrilled to learn that you had a positive experience with us! ",
"replyDate": "2023-07-10T00:45:16.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a4e3197f-f4b4-436d-8113-d0c54780c241",
"author": "Tomm Ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDpIgdbPj3QLj_SWceVlaq88-y-oiO956ifKpN9xPBB7OHcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marisela provided excellent service.",
"date": "2023-01-28T21:46:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "581064d4-5bab-45b0-99fd-90ad49930c94",
"author": "Eddieberto Puente (Fishard)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVj9rj6zNn3tZFQ23VP3aZlDgm3rCqHKNDFwWoz8U_FADzHSJ62Mg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best employee in the world Maricela she helped me with what I needed I recommend and it's a very save environment",
"date": "2023-01-28T20:33:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Eddieberto. We are thrilled to learn that you had a positive experience with us! ",
"replyDate": "2023-07-10T00:45:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87c9038a-e5fc-4151-bef0-ec045d424a10",
"author": "Ricardo González",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEsm_fFkfrEr44pWNUTOzjm3Du7NskHUK2Ye_Xgc4r39SVmj0M=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service",
"date": "2023-01-17T21:15:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6cff6c32-332e-49a6-babb-55d2bb9b3260",
"author": "Alma Guerrero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVBRG3Ue7D8uv8IeQDRL_pj5AbL11JltEmtKqRnBfMjBB6KA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and helpful staff. Units are very well maintained.",
"date": "2023-01-16T16:55:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Alma. We are thrilled to learn that you had a positive experience with us! ",
"replyDate": "2023-07-10T00:45:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8ef8b39f-430f-4bdc-a22a-9ca54487739c",
"author": "Adriana Riojas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ29PSPDqbebP2poJsnQmoocBfsOjac-98qy0TeH1iuNM8rqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-16T14:41:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Adriana. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2023-07-10T00:45:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be336d69-d088-4ac8-868a-e5ce4b9d0275",
"author": "Alan Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYncier9axKBO2vJeNIaWpIEz-cBdxZ9kNx68Dp4floNpLNKFs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and clean units! Diedra was super helpful with guiding us through the process! Really recommend them 👍🏼",
"date": "2023-01-06T19:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! Diedra is truly a shining Star! Thank You all for this wonderful review. ",
"replyDate": "2023-07-10T00:46:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "be72a8da-667b-46ec-9357-46a2c228e8ef",
"author": "Marianne Carrillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFfzpxB-pmZdWLSA78sgiPWFds5mqrAiLUNeVLGfFiDXwtNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diedra was super helpful & very professional! 100% recommended! & units were clean & presentable!",
"date": "2022-12-30T22:50:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience. Storage Star is committed to being your one stop shop for all your storage needs! Storage Star is committed to providing excellent customer service. We're glad Diedra have helped make your life easier. ",
"replyDate": "2023-07-10T00:46:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3376399f-df8a-4d3d-8352-5b24c6fc3766",
"author": "Gerardo Barrera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcDfIpA8JZ5l-XPhgGhVgG_mZ-o5eqz36trgy9DogdSH6f3g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service and a great place",
"date": "2022-12-30T01:07:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c34bc529-2980-4aee-b13d-f71bb0fcd1f3",
"author": "Arturo Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuwXrEUyXiQikmhvj9Lv3vNcE7TTaxkjShu0xsLTqT0mLf-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff and clean storages",
"date": "2022-12-07T19:07:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Arturo. Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2023-07-10T00:46:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d8acd910-7772-489e-b556-940f3d29e3a7",
"author": "Francisco Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcg2bZUboU79dsNu9ykjQGkwbhVJibATNQYpZROgRJjz4FBA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-09-06T17:12:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fb880532-e482-41a8-a563-fc6f17447541",
"author": "Lorenzo Vasquez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEfU0yMkl8qK31oaCxfzDV0C-Edl7OF7A0iwJSKmAXXYWvSKUr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-08-01T22:07:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b47c6aac-499a-48a9-b314-7bd76552e3e3",
"author": "Luis Pena",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQtGCjgvqobr778Y2Dc4KtOj_dVSQYNji0nAuCFhPMUNnop7o=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-04-19T17:46:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Luis, Thank you so much for the stars!!",
"replyDate": "2021-07-10T00:46:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5fb742f5-5477-4276-ac47-1830ac5617db",
"author": "Destiny Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4oNzFvXvMv0CJhaBL_VTAOhvvu3tgwq3zeeBGTFiSWQTQIWo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and very clean facility",
"date": "2021-03-26T19:07:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Destiny thank you for this kind review!",
"replyDate": "2021-07-10T00:46:09.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "79ce2aa4-ac29-4a91-9b77-2648360867d9",
"author": "G G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBQa2VtfGL4RcM-oRKsFFpZo9BInAY24Tj2hz-dtDTd9c1GwtT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-25T18:45:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5 stars!",
"replyDate": "2021-07-10T00:46:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "03eddffb-0cca-461b-8c88-d935f051c7cf",
"author": "Laredo Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmAfIOaf9nBvfkxkeqXzTuT_nMTvm4agIBnF4HT552NctV=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-03-23T03:35:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Laredo, thanks for the 4 stars!",
"replyDate": "2021-07-10T00:46:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f46cf55-f036-4e99-9afc-131bba73cc72",
"author": "Joviis s.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQOTy2yGGVPWu5EK-1QcTBmHfa9iyoObIUvxfcKfoU9z3eXW2lcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage company and awesome customer service!!!",
"date": "2021-01-29T18:51:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joviis, thank you for your kind words! Appreciate you being our customer!",
"replyDate": "2021-07-10T00:46:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb755cb6-569d-498d-8517-426283ad4350",
"author": "Juan Barron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_4Rc3ZTq-LJR7qk1yBMlNZApqSJqTHKuUBdpwice5AKdOuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "It’s a nice and friendly environment area. The service they provide is real professional and if any questions, they help you on the spot thanks for y’all’s service. I’ve never felt my belongings so safe thanks Quail Creek.",
"date": "2021-01-29T17:05:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Juan, Thank you for all of those kind words! We so appreciate customers like you!",
"replyDate": "2021-07-10T00:46:09.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0a7e253d-98d3-436e-8502-94583e7a4dcf",
"author": "Erica Ann Gutierrez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUO5PMzWNm5y4BDKUOBagJcWkcmwZAI9OgV6w8oGxtuWshPB6mo=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "No one iS ever around",
"date": "2021-01-29T07:11:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ann, after searching our records we cannot seem to find you in our system. Upon further investigation it appears you may have a connection with a previous employee. It would be my pleasure to speak with you so you may share any constructive critiques. Feel free to reach out to me so we can set up a time to speak. - yourstorageprofessional@gmail.com - Megan",
"replyDate": "2021-07-10T00:46:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81665640-a9cc-4497-bea9-b42f67c1b96f",
"author": "Michael Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrHUMaJdZNe2PTQlMo7miMnblUHaptPoHa9Cnr6fnurd7VNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice facility and the service is very nice.",
"date": "2021-01-29T03:36:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, thank you for the kind review! Glad to have earned you as a loyal customer!",
"replyDate": "2021-07-10T00:46:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8dc5b98c-6ff0-4362-aee1-b8260565d662",
"author": "Daniel Donovan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM6UkBN681E-DEhTa3wq9COOIPPVDavRxL2nMOO83JjjzXLQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service and professional and courteous people .",
"date": "2020-10-29T15:01:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Daniel!",
"replyDate": "2021-07-10T00:46:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "719c6e32-009a-4cb3-8504-797864856627",
"author": "Maria Delgado palma",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6Halfc_b3lFOOHxSEub3OR_Ti6r6uUZ8VcJacVj8X5JmqOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service from Cindy Hinojosa! Kindness, professionalism, and enthusiasm. Congratulations! I'm delighted!",
"date": "2020-10-28T16:45:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Maria! We appreciate your business!",
"replyDate": "2021-07-10T00:46:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "13629523-620b-403b-89ac-13d418ff497b",
"author": "Gustavo Avila",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-somK7Beo_10nExR06H1dNu3wCmjFShj0puI5sd9dzN5Y-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Called to help and get quotes. Representative Mayra was helpful and patient while explaining the information.",
"date": "2020-09-19T16:21:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gustavo!",
"replyDate": "2021-07-10T00:46:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cb2bc71a-a65d-4570-8c63-73df7a36fa74",
"author": "Melissa Jeter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH2xXg6aGZz6huMl-iOflEu0BV081MDQvK3u-qtf2J-imYKiE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quail Creek is AWESOME! Always neat, clean, bug/rodent free, and absolutely SAFE! Myra was exceptional in helping me get a 2nd unit on property. Been there for 6yrs.. looking forward to more yrs.",
"date": "2020-09-19T15:57:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Melissa for your kind review. We appreciate your business!",
"replyDate": "2021-07-10T00:46:09.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "19c72976-406e-4b4f-81eb-308eca56b343",
"author": "Carmen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpQ3Zy3msaqCcpHBDxmNgxSGBbh3ghxddaeXbZSSX8jYMnGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-03-03T13:27:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the stars, Saira!",
"replyDate": "2020-07-10T00:46:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7287f522-1a81-4f5c-9d80-9b109132b4bf",
"author": "Mark Pacho",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImYDzh07K6OF5UxDDBUBCAKOAvrk2rknfcRZ0b2zMfVTa4UQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service and staff",
"date": "2020-02-12T23:55:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mark!",
"replyDate": "2020-07-10T00:46:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "496edfff-cc1a-49b5-9d17-f40dea0edd3c",
"author": "jordy martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgqLDUp5csiY_lQT52IEovRH4d0MmNDUWLqQ4ryC7RN_lbje0dVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mayra was very helpful she explained in details the information I needed. Excellent service!",
"date": "2020-01-24T13:23:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Jordy, thrilled to hear Marya was able to assist you!",
"replyDate": "2020-07-10T00:46:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0a7969c6-065d-45ec-a78d-cf8820fdcee9",
"author": "J. Estrada",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtPsW4VPXj_i_X59KOtYzKZsghUUdEu-17jscECJ3R7vaVUSbg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Nice and clean place",
"date": "2019-12-18T19:52:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review!",
"replyDate": "2020-07-10T00:46:42.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a1610a53-84d9-4810-9bef-471b1cdfc8e1",
"author": "El Vampiro Fronterizo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUK_XVGNaA3eFzqaWzi4JGS83yFvE8TETaNTXvD5X3LA4arlFzLzQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-11-26T23:51:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the stars, Ricardo!",
"replyDate": "2020-07-10T00:46:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "474ce785-ce1d-4d96-b0e1-0e26c621f8e5",
"author": "Janet P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLq3DpfFEm9F6pSuxMti3tdhV8zAgm3ru3tUAVZwUGlZdXqDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mayra was very helpful in answering my questions",
"date": "2019-11-19T00:50:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So happy to hear this, Janet! Thank you for your review!",
"replyDate": "2020-07-10T00:46:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "84d76b35-9b46-4d87-ac66-925bc7ca391e",
"author": "Joe Chavez Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjbnej64ejGcNgqYcMqdW_x2G8IeWZycIaD_L-oc8ZArXqq5cs5A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-10-29T13:54:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the five-star rating. We greatly appreciate the support, Joe!",
"replyDate": "2020-07-10T00:46:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c23371b0-56b7-47a7-bed7-2a3067e91603",
"author": "Reno Ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKV2yIBfmwpPnV5lQw-dLCrAB-f1quBqNbIV3sHoEixFpMtnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. All questions were answered. Mayra was very helpful in assisting my needs when requesting prices and sizes.",
"date": "2019-09-28T15:28:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So happy to hear Mayra was able to help you Joe! Thank you for your review! We appreciate your business!",
"replyDate": "2020-07-10T00:46:42.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7ab65262-b0e6-4871-b2bb-3b50f00f2b08",
"author": "Joe M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxkhOBs_RGeMWILpVKV0_8i780urY__HuEHOCTJjXCTtpI-pwd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice place",
"date": "2019-08-27T16:51:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the stars!",
"replyDate": "2020-07-10T00:46:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f9c56b5-826f-42a4-8bc0-ac67f5af3353",
"author": "Isabel Carrizales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCD4aBGAJD2oCgwi-dObJtlUZwohyLXXuYqGM_zYfVfmQofqo6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Called facility and spoke to Mayra, good vibes and answered all my questions regarding storage prices and sizes, looking foward to move in soon.",
"date": "2019-07-20T14:57:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your review and look forward to your future business. Thank you!!",
"replyDate": "2020-07-10T00:46:42.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3e0d3b10-116f-4ee2-9e8f-0e5a120872d5",
"author": "Adrian Rangel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhWtBlt7jzgYtB0hoTGBDJdYThQdzXQJcf8WhiHfmVP-_b9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service by Mayra Torres she was able to explain everything in detail and made everything clear! 💓 definitely recommending to my friends and family",
"date": "2019-06-29T16:01:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank Adrian, we appreciate your business!",
"replyDate": "2019-07-10T00:46:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e5cb9e91-572b-4e14-a070-03f046584763",
"author": "Ricardo Froggs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGcsocioGNWO2-UejMvZFQ0ANsgOlMX83A11ZR5PfDBkSE8g=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-06-15T20:51:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank for the stars!!",
"replyDate": "2019-07-10T00:46:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a89f750-4a0f-4614-951f-d3c0c2ec25f9",
"author": "hector cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPtEJ6A8B_GSqauYEMd_SmkolYTIpb7pGcqtLEsjF-UE3kW_4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice with ac",
"date": "2019-06-10T03:35:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Hector!",
"replyDate": "2019-07-10T00:46:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aadffa12-f260-4f8e-bd60-fe72dc530203",
"author": "Abraham Castaneda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKS5AUO9N_0pROWT-CoStDdFQgQkRfl0CrdP3BcR1OIbGDYq6P=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very spacious",
"date": "2019-06-01T10:06:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you!",
"replyDate": "2019-07-10T00:46:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6991f1d8-10c9-4986-97b7-ec28157ea506",
"author": "Ashley Gee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTTDZpNzHQ8r009p740EXTpeWgbsOKQNEYM7zNmtna5Pc_XFGmHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super helpful workers especially Mayra with such positive vibes !",
"date": "2019-03-30T23:04:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ashley, for your review! We are happy to hear Mayra was able to help you! We appreciate your business!",
"replyDate": "2019-07-10T00:46:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6ffbef31-4aa0-45d8-a1a6-b479f1a22541",
"author": "Leslie Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWax8U88yJ_lrKnb6doohLkd4CRgXm7p-v-zprbmd3MNOJjkaUbPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spoke to Mayra who helped me figured out which size I needed I live in Houston and Im planning in moving to Laredo by the first week of April.. Great costumer service.. Thank you I look foward to renting soon.",
"date": "2019-03-20T16:19:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Leslie! We would love to earn your business. Good luck with the move!!",
"replyDate": "2019-07-10T00:46:42.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6dfbed92-8968-495e-b216-abe5c237451f",
"author": "Jeanette R.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4amnT8ptLXjpKdp-l0rd_dd0IhMmWhyV9L0FCZ0qcWzHMzBIU9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Having to move from one place to another in such a short notice, is exhausting. After visiting this place and talking to the manager (Cindy), I was left with such relief knowing that can I could move all my belongings that same day. Love how this place is very clean and neat. Customer service is great! Thank you very much for your help and patience.",
"date": "2019-02-16T22:48:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeanette we are so happy to hear Cindy was able to relieve some of your stress during your move. We appreciate your review and your business! Thank you! - Vianney",
"replyDate": "2019-07-10T00:46:42.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "52bf15d0-39c9-4ca9-91b4-d3c2170fed00",
"author": "Leo Ayala",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQC_jHA3FsgPp9Ka5xrqD7BEW5XaNeobmGIChO9ZAveeueixbu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to rent units but they are getting pricey and not open 24 hours",
"date": "2019-02-13T22:28:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leo! We do have the capability to access the facility for 24 hours, with pre-approval. Thanks for your feedback! - Vianney",
"replyDate": "2019-07-10T00:46:42.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "cf3fef3f-8c7e-4638-9b26-f3b1923b66dc",
"author": "Karina Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGyvuxgkOJslJlsJRTWSJQ9-wv53YvKQRIru1BtfEesOd8DQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called to ask for prices and Mayra was very helpful with all the information that she provided me. I am looking foward to moving in in the next couple of weeks. Mayra was very nice and patient with all my questions to her. awesome customer service",
"date": "2019-01-03T21:24:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Karina for your review! We are so happy to hear that Mayra was able to answer all your questions! We look forward to earning your business in the future!",
"replyDate": "2019-07-10T00:46:42.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2b6d4393-8739-46a2-9730-83d874b4343f",
"author": "Brandon v",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTb2e18OJce4rB2ziu7koUc4vRE67fCNyzBdOv4lRZUu-dkqxFbw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Its a good place to visit i recommend you guys",
"date": "2018-07-01T16:31:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review Brandon!",
"replyDate": "2018-07-10T00:46:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70f4efa3-9a6f-4f48-a5bb-918e0420f8af",
"author": "Ricardo Velazquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEiZnWRgreqtFVM3jtz2QObZSMz0dnETWgELFJi9NuGK9Jzcc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-03-10T18:48:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks fro the stars Ricardo!",
"replyDate": "2018-07-10T00:46:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2216e304-37ef-4dc0-994f-0b4b6924a60e",
"author": "Donna Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLfVx6yQpucJ1sit0yr6oz2G7WQu8a4J3tg6-KUTXHS-Up3FJm=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice place. Well maintained. Friendly staff.",
"date": "2017-08-23T08:38:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Donna! We appreciate your review and your business.",
"replyDate": "2018-07-10T00:46:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "76726410-411a-443f-a3be-61d6f095167a",
"author": "Israel Ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsb0-S-5PKY867A7Q3X47Siak5ODzw6OQ7-g6hfpnvUNcfJg_6Aw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Rentals",
"date": "2017-07-11T20:24:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the stars!",
"replyDate": "2019-07-10T00:46:49.000Z",
"tags": [],
"sentiment": "positive"
}
]
}