{
"summary": {
"average": 4.6,
"total": 343,
"distribution": {
"1": 21,
"2": 3,
"3": 8,
"4": 28,
"5": 283
}
},
"reviews": [
{
"id": "b92fc42b-3f58-4599-8ac0-b06f5ad301ae",
"author": "Landon Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4oikf-JOz70ZRSeCo2iaSzb6v32v8f0wjobvFf2HGfHfjuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, great prices, easy access, friendly service ‼️😁 and cool 😎 people‼️\nCustomer service was exceptional ‼️",
"date": "2026-07-05T01:14:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "f27e3cfb-f3c0-4ab1-8cac-eec18e906a83",
"author": "Micheal Vick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTsW2YlaVZhFOtYIwAjgdHp2DKrybokxdD4ouGJrvtnNwUVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great prices. A the gals over there are always willing to help a work with if possible. Thanks Mrs.P",
"date": "2026-06-28T23:14:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Micheal. We're glad the team, especially Mrs. P, could help and that you found our prices great. We appreciate your feedback and look forward to serving you again.",
"replyDate": "2026-07-01T00:59:43.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0088f505-2343-4a0e-b2e5-b2c720d014f1",
"author": "Nellie Anagick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUNivmWYcntTZ6ZJoHhgEIGnYUYim6XXcdiKAlql1TUCeL-sCdXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean, organized process and pepper at the front office was so wonderful kind and amazing.",
"date": "2026-06-20T19:42:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review! We're glad you found our office clean and organized, and we’ll be sure to pass your kind words along to Pepper.",
"replyDate": "2026-06-24T00:59:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d1c8dd9c-58d1-4417-b6ba-5c776f26d9a4",
"author": "Cisco Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0elgB1m5Luss7KlJul67EQCpfxyPyxMFKhpR7K_Edw_fLqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, It was an easy to get a unit and I would recommend them to other friends and families. There team is very nice to communicate with .",
"date": "2026-06-17T00:34:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We're thrilled to hear you had a great experience with our customer service. Your recommendation means a lot to us!",
"replyDate": "2025-12-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22020ff9-0453-49b0-bbdc-4aa4df86a23e",
"author": "keane guest",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXsyKy9SJMSv5HD62OZ4QnSlDvziOe2_qlLH8YoA9WKXMmRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper the manager is a amazing worker! Answered all the questions I asked. Also the units are nice and very clean and maintained very well!!!! I would recommend going and go check it out 10 out of 10 stars",
"date": "2026-06-14T06:57:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review. We'll pass your praise to Pepper and are glad you found the units clean and well-maintained. We appreciate your recommendation.",
"replyDate": "2026-06-08T00:59:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e1bc8621-07a7-451f-81ed-55aaf9fe5a1e",
"author": "Sasha Shane",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN7ggGiAsO5eAWf5vBGJzCsC9RjL5PSFngBFRzuLwPO9vM9Y8=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Best storage facility in Alaska...been a customer over 20 years.",
"date": "2026-06-12T17:35:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sasha, for the wonderful review and for being a loyal customer for over 20 years. We’re honored to be your storage choice and look forward to continuing to serve you.",
"replyDate": "2026-06-17T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d06b133b-9da1-4fd1-b905-c54bb7fc7a83",
"author": "Karin Woofter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTTalpKpH0-qljFQooSBpENwS2tIkR3tsmDBO8WqWQzyZHhQuaGQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Convenient location, reasonable pricing and terms, knowledgeable and caring and helpful staff. I was pleased with how quickly and seamlessly our needs were met.",
"date": "2026-06-10T14:56:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Karin. We’re glad our convenient location, fair pricing, and caring staff made your experience seamless, and we appreciate your kind feedback.",
"replyDate": "2026-06-17T00:59:43.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1d77c371-4512-4061-a7d4-5a5c5684e2ee",
"author": "Alan Mackie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBW3s1V-bIGv3Snzw88YcIsat9GCPOGF9MjVV36B6Dq94blA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-07T22:26:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Alan. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2026-06-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d1df5d3-911e-4b6b-a5cd-e9572ea02fc4",
"author": "Demetria mcnair",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXij46TfTV_Lsl1Mq42lRKP22PQ0J6e9D5prBZABeQaHt7rK179Uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine is a nice lady and gave me wonderful service. Thank You",
"date": "2026-06-07T22:22:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable to us. Thank you for recognizing Lorraine's excellent service. If you have any further questions or concerns, please don't hesitate to contact us at (907) 337-8555.",
"replyDate": "2024-07-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "04dde47a-6f78-4266-91b6-1911e8c2aa8d",
"author": "Vonzzi Vonchway2x",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX05BG5cX7FLF_QiHLK6Aj0c_Ky4Q66IKEUbosmVR7E_44jDBN0-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely she's has an amazing spirit, great hospitality and even waited for me longer then closing time to get there. Very considerate of oilfield, out of town workers too. She's great an im glad I chose this location. Thank you kindly",
"date": "2026-06-07T02:12:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and for choosing our location. We're glad we could accommodate you and appreciate your recognition of our hospitality; we look forward to serving you again.",
"replyDate": "2026-06-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d136ed6c-7b43-45f3-b8ec-5095c3e23766",
"author": "Ronnie Toms",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjiTQNiW19ck7cf0qqnhUv-k38vpmyiaRGBwL3e7KLcZAMXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-03T18:48:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ronnie. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2026-06-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "511ba214-75cc-4ae5-8bf5-78f456b54423",
"author": "T D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnWFqaYGBdLzf4hilUSS4d6abX15QHoSgg6-FRaMprQeVM7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper, the manager, is very nice and helpful.\nThe lot seems very safe and well-kept.",
"date": "2026-06-01T19:59:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, T D. We’re glad Pepper and the team made your visit positive and that you find the lot safe and well-kept. We appreciate your feedback.",
"replyDate": "2026-06-08T00:59:43.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "163ed7c5-4754-46bc-9b64-6882d92a33fd",
"author": "Laura Hogan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVue7bwJHnRWin7gN33b-5nAtEgxN-tQHQDlbnt102f4tytxRCo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-01T19:12:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Laura. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2026-06-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed309689-7249-4777-a9db-9298284fe980",
"author": "Guadalupe Renteria",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJIAQmIZtJuWTLF1dBmlL1lcXpvQXigkExHIkQrLbiXxuTzg7t=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper is truly amazing! Always friendly and smiling. Helpful if I have any questions!",
"date": "2026-05-29T20:06:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Guadalupe. We're thrilled Pepper was friendly and helpful and we’ll share your kind words with her.",
"replyDate": "2026-06-08T00:59:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "95f174ab-6ca6-4a24-8247-f32954f5f488",
"author": "Matafua Umu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbCpfP-9wuLuontdiyDq0BnTxuvOAkGJWb9OIwgzMQ38KmuDhm=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would recommend it to everyone. Due to it pricing and size😍 you get what you pay for! It is perfect size for a the perfect price. This is good marketing.",
"date": "2026-05-29T18:16:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful recommendation and five-star review. We're glad the size and price met your expectations and that you're pleased with your purchase. We appreciate your support.",
"replyDate": "2026-06-08T00:59:43.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "313a53aa-9039-46d9-9a26-ef3f807897da",
"author": "Chris Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqrV7u2QgMT9o0Ir7AujRpLIxiJtI8jTgEjelt2QKaGABGwmkJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Manager Pepper was extremely friendly, courteous, and helpful...a delight! Facilities were clean. Grounds were secure with cameras throughout.",
"date": "2026-05-29T02:07:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chris. We're delighted Manager Pepper and our team provided friendly, courteous assistance and that you found the facilities clean and grounds secure. We appreciate your feedback and look forward to serving you again.",
"replyDate": "2026-06-08T00:59:43.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ec7cb38d-cc60-4398-a34f-cdcf35f4e1c8",
"author": "Walk Humbly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYHiFsemeZtfzzP0z_ldDeavyUxWq3f38E5JtYweVx04Vklp_E=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Pepper is Someone Special. I have had the pleasure of having her and Storage Star take care of me and my belongings for years. I cannot find enough words to describe how grateful I am to have met Pepper. Thank You, Thank You, Thank You for making my Storage Unit experience so pleasant. 😊",
"date": "2026-05-12T20:33:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and for trusting Pepper and Storage Star with your belongings for so many years. We will pass your thanks along to Pepper and the team and look forward to continuing to serve you.",
"replyDate": "2026-06-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00402e2d-a6cb-4c04-827e-a706ebfb4d89",
"author": "Ben Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvLqZD7TMmV38dSuHDGUgr4XF-mNl-E4SHbkpwO2QzeR4hn6Kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super simple process and great customer service. Thank yall!",
"date": "2026-04-11T23:15:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great review, Ben! We're glad the process was simple and you enjoyed our customer service. We appreciate your support.",
"replyDate": "2026-05-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9011c47-36bd-4bde-9609-c39655670f09",
"author": "Robert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7-GHkepDMGJBQVnrpFgCKj7I9703D8FzPaAbykMrGODHmwiU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good location, secure and with cameras, really nice friendly people, and moving in was super cheap($1+ small fees so $30 altogether with no contracts etc!), regular price is still cheaper than most places, the only thing I saw that was cheaper was fields or driveways. Really happy with them!",
"date": "2026-04-10T17:27:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Robert — we're glad you found our location secure, affordable, and our team friendly. We appreciate your feedback and look forward to continuing to provide great service.",
"replyDate": "2026-05-08T00:59:43.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "260e101f-f9d6-465a-9bce-1157d77aef2e",
"author": "Casandra Pernack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLobMRNZg7lYuEE_lhkbNiuLLb5bo0B53YdZOpNU2DxMsiINw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-05T02:10:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Casandra, for the 5-star rating! We appreciate your support and look forward to serving you again soon.",
"replyDate": "2026-04-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a7b3e91-201e-4f76-a57b-a0b7f26a4210",
"author": "Eillen Ruhlman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrbHy1Jj6UcrGCqEpjfF01wAVzxPFfg9AGK5_4nRhg1jF2YQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super kind, vary helpful",
"date": "2026-04-01T19:22:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Eillen. We're so glad you found us very helpful and appreciate your kind words.",
"replyDate": "2026-04-08T00:59:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "056f6791-d034-409c-8c8d-a6a16b819251",
"author": "Frankie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvLkI2_AxhUzfN1dc-5nsNOnAk7xeNrErmjXisreQlIyICMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful person very friendly and helpful",
"date": "2026-03-25T19:40:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Frankie. We're delighted you found our team friendly and helpful and appreciate your kind words.",
"replyDate": "2026-04-08T00:59:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c4345209-8870-42b8-b21e-c2c7a3e22348",
"author": "Jason Michaels",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBFGmSWXlHRVU7-S3bupPMDLklIz5HRzn1kvTZzDVNLE8vjSc=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you need to get a storage unit then you should check out what they have here. The price is great and the unit is way bigger than what I had pictured in my mind. Convenient Eastside location is perfect for me. I would recommend to anyone who needs more space to store their things.",
"date": "2026-03-07T17:59:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jason — we’re glad the unit size, price, and Eastside location met your needs. We appreciate your recommendation and are here if you need anything else.",
"replyDate": "2026-03-08T00:59:43.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "332bbf1b-2d16-46d7-84cb-5e83d154725b",
"author": "Jamieson Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbm9jP7qyXA1NoMTe5U3lSJIhQ545CEZEKfSSuKnA0eYtF8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy , paperless ,",
"date": "2026-02-17T20:46:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review, Jamie. We're glad our paperless process was easy for you and appreciate the feedback.",
"replyDate": "2026-03-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "053d2ad2-bc1c-4f48-9201-5e944ec4e0e3",
"author": "keri thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnfg6sw71iAvai5-LiMO1cHYZmLY5XIh1e8A-gTud3nsy-IgCj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and informative and helpful just like I needed it at this time",
"date": "2026-02-10T22:52:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Keri! We’re glad we could provide the quick, informative help you needed. Please reach out anytime you need assistance.",
"replyDate": "2026-03-08T00:59:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4c67014e-fd19-4c2c-9585-9bc4881c11fa",
"author": "Michelle Whipkey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhjxP0m_B7w_-2KM1H-tbzDDjhcWJPD7uRXGFYX24-BC9LsA0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The only complaint we have is that we can't leave more than five stars!! Office manager Pepper is awesome she went above and beyond to help us out!! 💫💯",
"date": "2026-01-29T18:44:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the five-star review, Michelle! We're thrilled Pepper went above and beyond and we’ll be sure to pass along your kind words to her and the team.",
"replyDate": "2026-02-08T00:59:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "64749f8f-8b31-4ae7-b35e-c1277b0838bc",
"author": "Betty Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeihhp10-M0MCAJlAaUSPABIEoNCLtiMjBKu3FYipidBE3sDUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is awesome",
"date": "2026-01-29T02:23:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the review, Betty! We appreciate your kudos to our Anchorage team.",
"replyDate": "2026-02-08T00:59:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "65900269-322a-41d5-8379-d2a2119f81ce",
"author": "Jay Oxereok",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsMp2b2kIIVo_e5c7MtWzosJF-Z7zwlb2fkdmsUWXtFgfp1A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly and easy.",
"date": "2026-01-19T05:31:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jay! We're glad you found our service friendly and easy. We look forward to serving you again.",
"replyDate": "2026-02-08T00:59:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9744c43a-e888-40da-968a-0b5be1ff02f6",
"author": "Aaron Reynaga",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1IARBclAboGNjP1sRpq4r8R1Vhl9fdM_xH7u2ekeEUj_PEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper was fast and professional and got us a great rate on a storage unit, found one for us on the first floor too!",
"date": "2026-01-17T20:28:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Aaron. We're glad Pepper was fast and professional and got you a great rate on a first-floor unit. Let us know if we can help with anything else.",
"replyDate": "2026-02-08T00:59:43.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f40b069e-f33e-4b97-b4bf-1c053014c48d",
"author": "Bobby Blueford (Blue)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUQJWT3ivJmmaL1bnF-eNqGsCBJ8geqzsnPQOa6ZlUd5UieTOe=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service Lorraine & pepper. 👍\nGreat customer service",
"date": "2026-01-08T03:34:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the five-star review for Anchorage North Storage Star. We appreciate it, Bobby!",
"replyDate": "2026-02-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fda84828-7462-4627-9516-4b0bdcc2faac",
"author": "Spencer LaChappelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiYwH0bHCfjC2CTybZy_jWPp1Qoe94tlr0KKrrv7Nnd4ep4Qd_=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-05T23:51:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a five-star rating, Spencer!",
"replyDate": "2026-02-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bf51c40b-3869-4e9a-922f-8fe268ecd081",
"author": "arnold david",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeBNQrmfQX22hPfeeoaRs-vN_0igs62nodaxEK_Px0GEYQILHK=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-01-04T04:10:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Arnold. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2026-01-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c3f9e1e-9bd4-47e2-8e9e-8f95b3d5886e",
"author": "Kraig Klaar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWncEPhYlyVKI9O1nDuXbyO9SnZsnKiJdWiL_1xTdO9OjQP86FP5A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Signed up online in less than 5 minutes. Best price i found anywhere! Highly recommend!!",
"date": "2025-12-30T22:56:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "fc24217d-587d-4dad-a204-b95a2b4e3464",
"author": "Simon Patrick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdoZybQpvoMbg6jlwu9N0n_JNg4gPxaJLa0Pz0EO-eqW2dDW0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-12-26T19:47:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Simon. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2026-01-08T00:59:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a011eca5-71b0-492b-8c61-97e7ecc51409",
"author": "JohnKathy Spaulding",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUoeQvazi7pZLUTLf2GgSl6XdH7-4podPCmlZtVt4CUt24Kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a wonderful experience with you and Pepper. You were very accommodating and helpful!!! Thank you so much!!",
"date": "2025-12-23T20:18:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share! So glad Pepper and our team made your experience wonderful!",
"replyDate": "2025-10-08T00:59:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "84c33908-c666-44d4-9594-b873461c0626",
"author": "Juanita Stucker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZy6ye9MdKzDNsiBUrAsFkwjGabPFx5AEPXBBkxYylzDrDwOg-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lady helped was awesome helping me.\nI'm thankful I picked this storage I refer any lady friends of mine.\nThank you storage star I give 100% star you all are so kind to help women like me.\nI cannot express my thank you I appreciate it so much.",
"date": "2025-12-21T00:41:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We sincerely value your kind words! So happy our team could help and that you'd refer friends. Thanks, Juanita!",
"replyDate": "2025-10-08T00:59:43.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "18c47b8c-479b-4473-9e09-32269b331504",
"author": "Francine Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7R_pqzp35jlPzef2U6qjsW4f351Obm1G7iXMtnIBPNU37YCjmOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "They're always very professional and respectful.",
"date": "2025-12-16T02:43:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Francine. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T00:59:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f3fb6e7a-0f87-4603-8d50-efdc3c5c513e",
"author": "Jordin Minard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZnHGayGCMuS5ygGr3La-TW_UiAgmnQRW6rateB8Wjji2jpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "In and out super quick. Pepper was an expert and very kind. Facility is well kept and secure. Definitely would recommend using this facility.",
"date": "2025-12-13T21:07:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's awesome to hear, Jordin! Thank you so much for your feedback and we're so happy that Pepper made it a great experience.",
"replyDate": "2026-01-08T00:59:43.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "d335be2f-e902-49fe-83cd-e7072dceb644",
"author": "juli haws",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBrFLfjGER51V02ay-_0OGUQmrVnGSj6WAMiu3QHGnHDVbtwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice place with nice people",
"date": "2025-12-11T02:44:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the five-star review, Juli!",
"replyDate": "2026-01-08T00:59:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2b82bb3-a318-4700-ba25-654b21ffa9f7",
"author": "Scourga the hedgehog (Steel the hedgehog)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIor4qdQAe2g-dJzxyvZBMTU4dos8YKhr38hm72xDy8idLXsvk=s64-c-rp-mo-br100",
"rating": 5,
"text": "It a great place and I do Suggest other people used them too and I did took my stuff after I moved to my new place",
"date": "2025-12-09T02:50:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for recommending Storage Star!",
"replyDate": "2026-01-08T00:59:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "744ea295-94e2-437a-89ea-aacc6d9fcd6f",
"author": "Nathaniel Geiler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWh4St6fSB9zRfgV0RFLnNCx0qLqAEUwvBtqF9eRGyBNmYobTI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Place, Secure, Easy and not much more expensive than anywhere else.\nManager is very kind and does everything she can for you.",
"date": "2025-12-09T00:47:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the wonderful review, Nathaniel. We're so happy to hear that the manager was able to provide you with a great experience.",
"replyDate": "2026-01-08T00:59:45.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b9601221-4438-4a85-9cd1-099d125f8dca",
"author": "Kitty Olivares",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnqAG1Jvcn22N5O9W9KtbHK745xlqyqpXfT_DdghV0M1XOvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and quick, detailed setup.",
"date": "2025-12-08T00:57:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Awesome to hear, Kitty. Thank you for the five star rating!",
"replyDate": "2026-01-08T00:59:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85cf8109-b4ed-4f9b-9fff-a3e7658387de",
"author": "Cameron Unrue",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIm-Wu0yelSZPO7hkooV68CWz7MBeLFGxg7gdoVNS2h1lJtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great hidden storage secure and clean",
"date": "2025-12-06T02:43:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving us this wonderful review, Cameron - we appreciate you storing at Storage Star!",
"replyDate": "2026-01-08T00:59:45.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "cac8f502-3281-436c-97c2-ecefb8e88abd",
"author": "Samantha Israelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTMSbl2BIC9MnrZbaIEhCzIqaXyQFo34EcsXgzmtFKNDfeZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly and understanding staff! Affordable units as well!",
"date": "2025-12-04T01:53:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We're glad to hear that you found our staff friendly and our units affordable. We appreciate your support!",
"replyDate": "2025-12-08T00:59:45.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "054c86e3-a281-4d6d-86dd-abed8e306f55",
"author": "Pamela Mucklow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-2oJgXDQJ3X61d8lFuOmtWZUrio9ltYJ-FsYJIjwerlVFQQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "VERY HELPFUL!",
"date": "2025-11-29T14:49:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We're glad to hear that you found our services helpful. We appreciate your support and look forward to serving you again.",
"replyDate": "2025-12-08T00:59:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "61dfd571-8e43-43bc-8c53-e5c997412359",
"author": "Jaynee Fonoti",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXV0Ku2UcY_vc_iZS_7AOIGE-37c6_sDdSjR81cdNmvsY1Wu-E=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were very customer savvy. We enjoyed renting our storage place here. So enjoyed Lorraine, she was patient, prompt & especially a humble host everytime I/We came in contact with the fronkdesk.",
"date": "2025-11-29T03:05:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're thrilled to hear that Lorraine and our team provided you with excellent service. Your satisfaction is our top priority, and we appreciate your support.",
"replyDate": "2025-12-08T00:59:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b15e82a9-fbe4-494f-92bd-f0bbdc2d5e02",
"author": "James LeBlanc",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjXWGmfI0JwgmmQ8cQhGWd9SraItycL7eZk7IW9wCzm7Di2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-28T08:09:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, James. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-12-08T00:59:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15317432-658c-45e5-aed3-a65f060d6fb3",
"author": "Beatrice Drake",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWpfQOF7v3zIMToUvMhdqQ6GxhSzKAghP5HycTLi2MAEFHIf5OZQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was desperate for place to store my stuff because the place I was moving lost.My apartment and I had a wait ten extra days to get into a different one.Which I am not loving.So I thought I needed a larger one than the one I originally rented, but I actually didn't need the large one.However, I still have the large one.Cause it don't feel like down grinning, but these people were so nice to switch us from the smaller one to the large one that we don't need.But my new place is so small that I actually need to use the storage to hold the stuff until I can move",
"date": "2025-11-25T05:39:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear that we've been able to help you out during your apartment wait. Thank you for using Storage Star!",
"replyDate": "2025-12-08T00:59:45.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "418adc28-4f41-403d-97ae-c1a2885f347a",
"author": "Allyssa Mattox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlHxrT43w-v53I15PS76EviEqA-N74GXHGE804nCwpdQY1SImj=s64-c-rp-mo-br100",
"rating": 4,
"text": "The front desk was very helpful, sweet and made the entire process easy. The units themselves get the job done! The area is gated and secure. They did a good job for good prices.",
"date": "2025-11-21T04:22:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear our front desk team made things easy! Thanks for highlighting our security and fair prices, Allyssa! Please let us know, too, what we could do to get a five-star rating from you!",
"replyDate": "2025-12-08T00:59:45.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "42025c84-87e2-48d4-ac3b-86d81c64c9c5",
"author": "Wamala",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkEYrJ1gisKCS_luNQDLZMZpK3p4SDxmRn5fHRY5_ASy8zfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-20T02:54:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the five-star rating, Wamala!",
"replyDate": "2025-12-08T00:59:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d30de07e-9013-4bc3-9aa1-7e4e3a06d8c8",
"author": "brittany pickens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLc7q-y4qT1WwXvv2ReNYDtdvONaJQDGs2C3ZikGX-k1JKuRl1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly and helpful",
"date": "2025-11-11T03:42:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Brittany! So glad our team could help you out!",
"replyDate": "2025-09-08T00:59:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af73b9d1-567b-411d-a961-8c24605d56d1",
"author": "Charlotte Pritchard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeT9RZFJzKsEg33CQ6av8Ir1JLNjsNXQy3JBfeSPlAIv0pxTEy=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience at Storage Star. The renting process was quick and I was in my unit within 15 minutes time!",
"date": "2025-11-04T02:45:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Charlotte! So glad our quick renting process got you into your unit fast - that's what we're all about!",
"replyDate": "2025-11-08T00:59:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98bd3d01-aa4a-48f7-8b98-2489959d7b8f",
"author": "mateo cornejo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4JaS1AFxglYAZF5JkfDXtAK9tlI4BuXDh02BBJlxTVx4lIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The two ladies that work there are the best to work with! The previous company for this storage was not so good be when star storage came things definitely got better!",
"date": "2025-11-01T03:25:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! Our team rocks and we're stoked things improved when we took over. Appreciate you noticing the difference!",
"replyDate": "2025-11-08T00:59:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5408bff0-4d74-49ca-b36c-6159c570c15e",
"author": "Jessica Jennings",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzN-BhSPgt_gWG5iZgpsHpMrn_KfeejkGajSjbvzqkKcyf9Hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, friendly and really cares goes above and beyond thank you so much",
"date": "2025-10-31T20:43:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear you felt we went above and beyond! Your kind words about our caring service mean a lot, Jessica!",
"replyDate": "2025-11-08T00:59:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cf4a11c4-7025-4e6b-85c2-2ab0f612c0f9",
"author": "Cody Rippy (itsjustRIP)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBJyjOdMi8nt9pCV6sY6Y_99GqMJLnPygAdhcAp-ryqUfdmfMI8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best storage experience I've ever had. Love the management and recommend them above any other anchorage storage service",
"date": "2025-10-31T03:47:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the awesome review, Cody! So glad our management team made your storage experience stellar. Appreciate the recommendation!",
"replyDate": "2025-11-08T00:59:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "38fd3295-5799-4b49-a30a-3b6fa2e1b34e",
"author": "Elizabeth Alexander",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVPi9gttjO-o5_B2pi6o_yPjFOHkyt6O6ygNAQMBGmd1SWqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-30T02:40:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Elizabeth. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-11-08T00:59:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d4f3af2-8a69-4c85-a598-f1d267fcab61",
"author": "Lloynette Guinn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUir1lyGYHIHeFnHTUuKZVrG5FV4C9ddkJ4AhccXXc7pPrZH3NM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-27T02:42:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Lloynette. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-11-08T00:59:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "644e14c4-b7b8-4c6a-891f-301fe8052967",
"author": "Eugenia Eluska",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVutCGEX0D6X6IN0xILTo4FFJfsI6vjG3wM8-hYhcNztGa6TD4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service super nice lady",
"date": "2025-10-25T23:07:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your wonderful experience, Eugenia!",
"replyDate": "2025-11-08T00:59:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "77887f3a-ba9a-48c4-80e0-07e0fcf30c71",
"author": "J E",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZhpVu3lhLEwpwDnLBbE0pmnA4HW1wBr_zmwdRs3Bbp39cPg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy and efficient. Needed a storage and Lorraine was very friendly and helpful",
"date": "2025-10-25T18:48:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thrilled Lorraine made your storage experience easy and efficient. Thanks for choosing Storage Star!",
"replyDate": "2025-11-08T00:59:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5c2ea7f8-5bb4-4a42-8f17-f62279546a61",
"author": "Tristan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIC90V4K3DIWEzQafwE_l4ZKrVEXi40rrt5-w5QXZDrQvOt3Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lorraine was very helpful with getting me into a storage unit.",
"date": "2025-10-25T00:53:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time! So glad Lorraine helped you find the perfect storage unit!",
"replyDate": "2025-11-08T00:59:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e7e13fc5-4309-481e-a7e8-5ed3172c177c",
"author": "Christopher Leonard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXAJf9m3tUGeTP1w_4XCw36UcOP3IzqtYmNPY8WkIuRPFwCpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Move in rate was nice right when I needed it. Was late a few times but they worked with to get it corrected. Clean and well maintained units. Very secure. I would definitely recommend and use again if needed.",
"date": "2025-10-24T05:52:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Christopher! So glad we could work with you and that you found our units clean and secure.",
"replyDate": "2025-11-08T00:59:46.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "add63d43-27bf-4f1c-a4f4-030b4b19e08e",
"author": "halley kroeker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQsLc6mFJ0dQV7FUbzYshOlNDGhVuEi_SG5CekLMnEcjbkDnk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-23T21:24:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Halley. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-11-08T00:59:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a2cb7117-f1d2-4cc8-bef6-f8f4a433861c",
"author": "Rena Mendenhall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQQSExqUdWIYebcmmHfbEvps8j_P9_zgHc7h7wkfponDdSXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service care!!",
"date": "2025-10-22T19:52:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We sincerely value your kind words about our customer service care! Thanks for choosing Storage Star!",
"replyDate": "2025-11-08T00:59:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb4eb30b-49bc-4dd5-9238-d997a0f5f305",
"author": "Maximiliano Rivas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUY6lno-Adxfkq6iM-NvSdtU0EYssugWU4kpfdBuoQxyQjY5E4=s64-c-rp-mo-br100",
"rating": 5,
"text": "I got everything ready in 30 minutes or less, these guys get you set up quick.",
"date": "2025-10-20T08:59:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear you got set up in 30 minutes! Thanks so much for choosing to store with us.",
"replyDate": "2025-11-08T00:59:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1918b46-3a31-4158-9b40-c4687a786e98",
"author": "Chai Seng",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVN86ouBJYX5yDfqV6lvR31YyaqLzv4mCFr_Iksms8aYn9lRie8YA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staffs were really helpful and polite.",
"date": "2025-10-18T02:44:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! So glad our team could help you out with smiles all around.",
"replyDate": "2025-11-08T00:59:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "32a780bf-8105-4d18-b969-064bd2d372fe",
"author": "Kathy Eckels",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8TDxPHUiD4sEohcgziSkjHjUnb6Md0l_ApLpfM7H_fqWNvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was easy to reserve the space.. Storage Star Anchorage North was very good to work with.",
"date": "2025-10-18T01:08:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Kathy! So glad reserving space was easy and we were good to work with.",
"replyDate": "2025-11-08T00:59:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1f9e581c-45fe-452b-94a4-1a93f0fb9256",
"author": "Teresa Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXykhwh32d0HovJaDjfIgEtXogLbnJ_dfGARuQZSYM2w18a0skG=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-17T03:50:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Teresa. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-11-08T00:59:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67f42100-bc43-4d6e-b7f6-be2c53049f29",
"author": "Salvatore Hart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiq65uFD-oyZgSgSGxnkDPsOkVGzVqIgVPm807dw_kVecq0Hc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome thanks",
"date": "2025-10-16T03:06:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Salvatore. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-09-08T00:59:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efb9057f-9aeb-4d72-b392-3ff979f6d322",
"author": "Rhahemiah McNair",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdFuYovD3HAV_lzWecwSU2spcV8ULjsUbRhT3ds3nFNdKP9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "My mother has been using storage star for more than 7 years I used them more than three times. I always been happy and satisfied.",
"date": "2025-10-08T12:28:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear you and your mom have been happy with us for years! Thanks for being loyal customers.",
"replyDate": "2025-11-08T00:59:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3e0814e-656f-4c81-9d8f-42883333248b",
"author": "Allan Soper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdHjLdPrqoZR5VTEPpToO_1Xp1YomlSJ9fxW64C3H1dJ1t4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was polite and courteous.",
"date": "2025-10-07T03:02:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! Our team takes pride in being polite and courteous - makes our day hearing this!",
"replyDate": "2025-10-08T00:59:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "48d0ebf6-ff28-4430-8c69-ba50e941505e",
"author": "Charlotte James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_Dd2XqdMhcitpjWax7YJe9UMT9J-ZrOkGlA35DLi6dsTSMTEdVA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I received extraordinary customer service and assistance! My rental unit was processed in a most courteous and timely manner! Thank you!",
"date": "2025-10-06T02:49:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear about your extraordinary experience! Thanks for recognizing our courteous and timely service, Charlotte!",
"replyDate": "2025-10-08T00:59:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3a4c1e1c-2bd8-4c5e-9929-0e7a3ae45422",
"author": "Joe Peace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYmwI-hzVgrAz46D86YCUQpCuabfjWy0ITfjzF8EPfvXhSeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-04T02:41:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Joe. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-10-08T00:59:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3991553-2aad-4822-bc29-1108fe5def9f",
"author": "Kevin Speed",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK50n0OEeyaxKG9GkalTOZ5a8rewdpxfrauvPOB0_kt6k1SnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility, location, and ease of leasing. The service team was very helpful, quick to respond, and friendly! Highly recommended for your Anchorage storage needs.",
"date": "2025-10-03T16:25:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your great experience with our facility, location, and leasing! Thanks for recommending us, Kevin!",
"replyDate": "2025-10-08T00:59:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a8628d7-7324-4b30-9bdf-cd5b39c78f6d",
"author": "Masonic Montgomery",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqk4jjz96jamyv-Qslfcl-LlK0oPwKXPsSPa06V7OkYS___g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper and Lorraine are the most professional individuals that I have ever met at Storage Star. They are a great asset to the company and they make me want to stay due to their expertise and great customer service.",
"date": "2025-10-02T06:10:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, that's such a compliment - we are so happy to hear that they were able to provide you with such a high level of service. Thank you so much for the feedback and rating!",
"replyDate": "2025-07-08T00:59:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ba2653f-c30a-4761-bdfb-4f36cb58d175",
"author": "Cjae",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXykIQmALuCUBzNh7f_o7NQcqoK_PtQ_F0Vrn0NqgzNLbRxl-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing support for families in Anchorage, our family thanks you very much.",
"date": "2025-10-01T20:41:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "And we are happy to support the amazing families in Anchorage! Thanks for leaving us a five-star review.",
"replyDate": "2025-10-08T00:59:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ca13ddd5-8b55-42ff-9301-f8490b1ec140",
"author": "Reece Lunn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHgjKMrS9WUuRwDciWZho-P9G4NWVvRD0WFWIGwB8r6hx4dHsW=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-10-01T02:46:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Reece. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-10-08T00:59:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "313030bb-4b37-42a7-ba9e-340940d60130",
"author": "Tanner B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuW6oFzWPlxEloSN5G-B9q68cBLw7xALdkfs0XMH7zfXmZow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy, excellent front desk interaction!",
"date": "2025-10-01T02:42:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! Thank you for sharing your experience with Storage Star.",
"replyDate": "2025-07-08T00:59:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a102f0a2-bfcc-4c16-9c4d-5e6bb44f5b0c",
"author": "Quinn Ferrell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIq-o5NK5_oHj0F-Aabd5yMajOv_20ISm6TkdJv5WmbYnHCWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper was so helpful! I was able to transfer my storage with ease! I’m so grateful",
"date": "2025-09-30T23:51:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words! Pepper rocks, and we're thrilled your storage transfer went smoothly!",
"replyDate": "2025-10-08T00:59:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e3c3456-9c36-4582-b41c-1ace6dbed673",
"author": "Sarah Finch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITu50bo55ynr0JEV8qdi6UdUXGHhrgFfCP3ycNdnx9CAov8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service!",
"date": "2025-09-30T23:46:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! So happy our team made your experience amazing. You rock, Sarah!",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2ffd29b-5186-49bd-9af2-03a30e7fc156",
"author": "Sawyer O'Quinn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfXh5ZZe5nEjZQCWv_zEh5vj1USS2KMK2M3YUhebEkSNjjEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing staff!!!\n\nI've been storing with this company for years, and not only have I never had a problem, they've been more than understanding and helpful with everything that's come up!!! Through lock issues, unit changes, unexpected circumstances leading to late payments, and so much more, they've been so great to work with every time. I'll be sad to be leaving them behind as I leave Alaska!! Thank you guys for so many years of amazing support!!!",
"date": "2025-09-30T22:08:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your amazing years with us! Sorry to see you leave Alaska, but thanks for the loyalty!",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "859714a5-db3e-4df6-af03-c295be861e6a",
"author": "Pablo Mendez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX81GKQJNjswdzp928cy12NjZGNHmJAnu0U_UaKJIcBobezpZo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Trustworthy",
"date": "2025-09-30T11:22:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Pablo! Trust means everything to us at Storage Star.",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "20f0da84-75ea-47d6-8c99-dbaffc90a56f",
"author": "Kari McKitrick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbE9gaMw4IcOIhf2jDclU35j8XKBoH9C2HfMDTbHC4fmrzaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great and convenient location. Clean and staff is friendly.",
"date": "2025-09-27T02:41:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience means everything! Thanks for noticing our clean facilities and friendly team, Kari!",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d320b000-f11f-4760-8858-70b8f9a4f133",
"author": "Brad VanPelt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLA5jVEEtuXFRZ4jRumxPc8YL2iu37QISRR-UJjmjfC9O2HzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!! Awesome one free month deal and a military discount!! Had great selection of storage with great prices!!",
"date": "2025-09-23T03:11:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable! Thanks for highlighting our customer service, free month deal, and military discount. Glad our selection and prices worked perfectly!",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "747cb7de-88fb-4f1a-b511-25e814cc86fe",
"author": "Abraham Jeter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_VQ8-dyqcIn6rgYWlqo61bhdr_tJWDOJbOPUNs9Zb2J09FQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-23T02:44:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Abraham. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2110ae4-8697-4782-b8a3-1c1170254be8",
"author": "Tim Everts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzfv6KQb5gSnugKngFmgdZ-W0LzqSFZToUWDDg8UkQGl3ceQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine was amazing\nThank you so much",
"date": "2025-09-22T20:38:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated, Tim! So glad Lorraine made your Storage Star experience amazing. Thanks for the kind words!",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fdeb150-4fee-4635-a171-5fc48f2ab6e7",
"author": "Liz CF",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPM9H2fqDE8dZ3mw1FfvwYACt1a9OznKDai54Exj4ptTPb9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Not knowing what size unit I needed the manager was great she made the process very easy and provided very good information on the different units. Highly recommended.",
"date": "2025-09-21T04:40:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share this! So glad our manager made finding the perfect unit stress-free!",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b586dc3-2eef-4829-91d4-0b98eea8f701",
"author": "Heidi S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKTaPQNt7r1EFVoOMG3EGMNl0GkDIgDdDE__X7M6uc4QMGxeeX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage place in alaska.",
"date": "2025-09-20T19:35:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear you think we're the best storage place in Alaska! Thanks, Heidi!",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9306d377-70ed-4b77-8979-f4422e65a0c4",
"author": "Chelsea Drew Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBVqqsLY9f5OA1ITiL76MCd-4lLj4hg1HfpLbBg-yG1eu_Hk_R=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage unit available... staff is polite very patient and quick to reply or contact back in a fast manner. Love this place!!!! $$prices are the second best in town!",
"date": "2025-09-18T21:41:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear you love our storage! Thanks for highlighting our staff's quick responses and great prices.",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "954c9dab-8e81-467a-8128-b518f88d1f4d",
"author": "Tracy Yearwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrZ0sMLV2Wkyav5MKnAzlViat5YzTfDX65lMZaLcCE445V=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper was helpful and efficient! Quickly took care of my questions and needs!",
"date": "2025-09-18T06:47:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely! Pepper rocks at helping customers quickly. Your kind words mean everything to our team!",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5bda7aa2-a894-4edc-bbd5-caccf74b93d5",
"author": "Lorraine Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYDdKzYszUUBI6LutRBoUTIe5Yih9IuipsZdjFtKHalozbUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-15T21:56:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Lorraine. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a074321a-3970-49e3-8246-409ff64de28b",
"author": "Scorpio Mom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXviWFl242mE2BBFoIsfdiDA0gwxU71Lu7iNix35krt4W5SmeVJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Loraine is very helpful. First time i met her when im looking for a storage unit. She helped me right away and show me what’s inside. Very nice lady. Thank you.",
"date": "2025-09-15T02:42:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words about Loraine! So glad she made your first storage experience smooth and welcoming.",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "adc80b22-99d5-4bb1-9db0-f954f1fc260e",
"author": "H G l",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0uuwrNPp4jOEMsNMVzESGLaNWm_HMomMIxLJQLGR9C3Q5_7E=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would recommend other people to use this place because it’s affordable and friendly.",
"date": "2025-09-08T04:16:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear you'd recommend us! Thanks for highlighting our affordable rates and friendly service.",
"replyDate": "2025-10-08T00:59:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6d15a138-7546-4337-bf64-43c41a5e61ad",
"author": "Von Fuiava",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8N_lT9_sWI5QuHMXbZI-C1EMjt7JCTD9r2pjgTgqDy94qMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-04T04:18:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Von. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-09-08T00:59:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8b50175-5344-4c21-8f50-e7272cc4686d",
"author": "John Cartwright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdEu3qTIg6EGMt53qaXUYPiHxIReRP0dh0G25keHESqMewymOh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service, great communication and an overall pleasant experience.",
"date": "2025-09-04T03:00:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words about our customer service and communication - thanks for the awesome feedback!",
"replyDate": "2025-09-08T00:59:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a8a17f15-9680-4945-a380-a41771aea2a7",
"author": "Mike Ritzel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIW6cQCyy2TojT658uGb5wvNAI8jZOwLJuWS3UYsLuVphkl4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "They kept the snow cleared and access easy. The biggest issue we liked was the security. No theft issues here",
"date": "2025-09-01T05:27:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mike. Thanks for taking the time to share your positive experience. We truly appreciate it!",
"replyDate": "2023-07-08T00:59:48.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0c2fd933-66ff-4ef8-a039-9df518410e0d",
"author": "Tammie Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUd_C3DPsPWPolu6N1b5u6APyQNoxZXjAlDdcEE3k6DXyeCaLbP=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-09-01T02:58:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Tammie. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-09-08T00:59:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f2a0018-917c-4f33-b127-46d45e55fae5",
"author": "Duane Burgess",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhsA7vvnqZkfXzQmG9Z8DLKF1zAvXNW5k8wkCmEzIkrWyBdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-30T02:43:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Duane. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-09-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "195bb753-86d8-4f62-8d25-d414b4b7e0a2",
"author": "Jeanette Price",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOxGR1jSINP0-MbjJ3bGatC-fGFSfg9YZmaCPVigsImPQ9-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Enjoyed the service that I received",
"date": "2025-08-30T02:42:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback means the world to us! So glad you enjoyed our service, Jeanette!",
"replyDate": "2025-10-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "74247685-dac2-4ce3-99c3-6d1bb844bd20",
"author": "Rochelle P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtWMl5VjNgH3TReQRVx67snuDvAWM0TyXmKcGB0TmyN_fOHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The managers are so helpful and down to earth. They really care about people and are attentive and there is always an employee living on campus. I was really satisfied with my service! Storage Star Boniface really rocks! They make life so much easier. Wouldn’t want a storage anywhere else",
"date": "2025-08-30T02:40:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your positive experience with our helpful managers! Thanks for choosing Storage Star, Rochelle!",
"replyDate": "2025-08-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3cc225c6-4739-4964-8b81-b50f67580167",
"author": "Tiff any",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrScY2iKHXDR-hasMspyFwOiWYexToylVJzFkVq8FWDphWlZZw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lorraine had bLorraine was a great help throughout our entire experience. She was friendly and professional, and we had no issues whatsoever with our storage unit. We felt very secure knowing our belongings were in good hands.",
"date": "2025-08-29T22:28:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words! Lorraine rocks and we're thrilled your belongings felt secure with us.",
"replyDate": "2025-10-08T00:59:52.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "78e8f237-538b-4de2-b387-07633ac7e9ff",
"author": "Zamyria Danae",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDb790Sl8-1pPN3bv640FVvO-Goqy2Z4WElj0kzU9jf0OohAPm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine was an amazing help! She was very friendly, patient, and made the whole process quick and easy. She answered all my questions and went above and beyond to make sure I understood everything.",
"date": "2025-08-28T23:43:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share! Lorraine rocks - so glad she made everything smooth and easy for you!",
"replyDate": "2025-10-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "65d9e784-2e61-4b80-b21b-40ed087e1be0",
"author": "Maria Del Carmen Lucas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAtJ2_izXSGdMOKAsFhmVoGhU70c6uXTkj7gtrFI9Dh2d09lZR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service!!",
"date": "2025-08-28T03:34:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear you loved our excellent service! Thanks for the amazing review, Maria!",
"replyDate": "2025-10-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "45755080-21a1-41e8-bb50-fc312ca58ca0",
"author": "Gary Hanson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZjBRyZdYO-Dw-y7MIYVCK9RX5aL3x4Uqb3yHgnz_KodD92Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and friendly people!",
"date": "2025-08-28T03:09:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about our service and team, Gary!",
"replyDate": "2025-10-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4fdcb1a7-c26f-4619-914d-97cf841cc1e3",
"author": "TYRONNE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJapVYWjGmBHFf0bIPr9EZPiaS9QnKzLBEgGU01tvlhWl987w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-27T03:26:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Tyronne. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-09-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8b9a4cd5-fcdc-43f6-96c4-4b7c29f228e3",
"author": "meme matias",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhwV1R3-pJnI25TggfZQf4_fqjdxc2T-Ant09l6NvCLYgkqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady at the front desk was very kind, friendly, helpful and professional, we had a good experience renting a unit, don’t remember her name was the lady working Monday 8/25 at 9:00 am",
"date": "2025-08-27T02:44:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words about our front desk team! She'll be thrilled to hear about your positive experience.",
"replyDate": "2025-10-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c8fe2dc4-636a-4f6a-8c9b-52169b1de8f0",
"author": "Marcy Merrill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcfrnqrd7bIg280uClxAQAKd0Dob1SlSJhXylSjVHx3zxQOA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lorraine is very thorough! Easy to secure a unit and a discount for first responders! To boot! Answered my questions about security (on site). The toilet room had a humorous poster - yes, I did #4!\n\nUpdate: after a few months we got a email saying rent was increasing $80/mo!!! Not cool!",
"date": "2025-08-26T18:20:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're very happy to hear about your positive experience at Storage Star! Thank you for sharing your feedback, Marcy.",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "0b69a5c7-83f3-4a03-aa36-4137d9065bca",
"author": "a cal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4FZumd4fEekjzFPOyS98-4Z27F8e3Oj5Eay1kYq1th_4MnbLr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper did an outstanding job, great staff as well!",
"date": "2025-08-20T22:08:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words about Pepper and our team! Thanks for the awesome feedback!",
"replyDate": "2025-09-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6470a739-5007-4eae-b916-7f4f48bcf35d",
"author": "bolt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpoi7Gjcq_DhYakYarb05e9Qi6fAGFw9g67ddsvMlx3jHJx7uR=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-19T18:14:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Bolt. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-09-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18654e90-d0ea-4e47-adf6-47c51540b2ac",
"author": "Marcus Alford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJHdFO7Dy-I0pSCUyEiV47Sa3OYSMxf1X8mMm4-Uf637C3xgne=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome staff",
"date": "2025-08-19T17:54:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! Our team rocks and we're stoked you experienced their awesomeness firsthand.",
"replyDate": "2025-09-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9b31d407-f3df-47e2-b1fd-9afc4e2c32dc",
"author": "Stephanie Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPgswW1NZ-rdZNDBGAHO0Xymarz2UBMaduZoN6lm3fNiZzJx3v=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I stored with them for 8 years. 2017-2025. The merge when storage star bought the original company was seamless- rent did go up- but what hasn’t? But, I had no problems. My items in the unit were okay even after the earthquake. My move out was just as easy. Everytime I called or emailed, they answered or got back to me very quickly. I’d store with them again!",
"date": "2025-08-17T02:44:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Stephanie! Eight years of trust means everything. Glad your items stayed safe through it all!",
"replyDate": "2025-09-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dfedfb50-fec2-4f0f-a6a1-e6ed883493cb",
"author": "Vickie Scriven",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO4HjwElGCjbyaRS74tCmMjPNtFSnz2pMA29PsOyqCp7SjwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine was absolutely awesome. She was very helpful and pleasant answering all my questions.",
"date": "2025-08-12T23:17:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely! Lorraine rocks, and we're thrilled she made your experience awesome with her helpful, pleasant service!",
"replyDate": "2025-09-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "18517382-6041-4648-9015-c6f9e112ae8f",
"author": "Lily Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcFGN5V8HanmLuwImKKmv_c1U41TEaLv_gICLF0uMV3RcbLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine is great, very lovely kind lady. Love the place and service",
"date": "2025-08-12T21:19:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Lily! Lorraine rocks and we're lucky to have her. Your kind words made our day!",
"replyDate": "2025-09-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a8d3662b-4af1-42f9-967a-3994c9087fcd",
"author": "Chang Musty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOJoYmTgHwZA6M-XMx4x5D0TviHU5U6KDTx04Lz63gRuc1lgIS=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-08-06T02:54:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Chang. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-08-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e5e6031-2b88-42b6-b172-935c2aa7d854",
"author": "Philiman Price",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8915KUgL8GBU-bmm0z-yyb82UMC3JHaGjNxbnjfFTTP2HhrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant office staff and very accommodating with my requests.",
"date": "2025-08-05T17:58:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share! So glad our team made your experience smooth and enjoyable.",
"replyDate": "2025-08-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eb16eca9-fbb6-47e3-9f9c-c1d8a5094524",
"author": "Go49 Rentals",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmRz5CaNJQImxM0a1-uGKX8ejNEMJsOaLk_tn84j_fUCD6KADf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper was amazing. Thanks for taking care of my Beamer!\n\nCJ",
"date": "2025-07-31T22:55:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear Pepper took great care of your Beamer! Thanks for trusting Storage Star, CJ!",
"replyDate": "2025-08-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92911f28-280f-478d-bffb-f7d6ddda6fc0",
"author": "Diane & CJ Cutts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGGvEl-89sccwzlwzyYhWq4v3_w-M3jKi-snEofFvzzYrDVGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper was great!",
"date": "2025-07-31T22:54:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear that Pepper made your experience great! Thanks for the awesome feedback!",
"replyDate": "2025-08-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db0b289f-a583-48b4-a421-898116d06e5f",
"author": "Michaela Chase",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLWbnZ4iBEptBOFl_-M_WI0QIfnQPIiz8zPVGznT3LH4Q4bXOB=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service was amazing and I was in and out quickly! She really helped me figure out exactly the unit size I needed and was super communicative and helpful. Highly recommend this storage facility",
"date": "2025-07-25T03:36:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear about your quick visit! So glad our team helped you find the perfect unit size. Thanks for recommending us, Michaela!",
"replyDate": "2025-08-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7b55c2cf-afec-4935-b3d4-5f50e53de356",
"author": "April Afele",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHqN0ezhE1fgbAIUuCHVPuTPL4g7JULoWNNgaQfxOIZQiZ9tnKHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-17T15:24:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, April. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-08-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0da278bb-eb39-484b-aba8-137dd76d8e31",
"author": "Tiny Secret",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0hCgZByBUFwxBI1WncQg27VXAjA8GL22gfPiFqxShul844ppr=s64-c-rp-mo-br100",
"rating": 5,
"text": "An amazing experience! Good quality units at a reasonable price and active security that actually watches the cameras. Pepper worked with us from beginning to end at the Boniface location. Loved it! Would recommend or use again. 10/10",
"date": "2025-07-08T18:41:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled Pepper provided amazing service at Boniface! Thanks for highlighting our units, pricing, and security :)",
"replyDate": "2025-08-08T00:59:52.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "16009574-6838-433a-aaaa-f5ee3f4e7a95",
"author": "J Pohl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItUfbCXeZdSgcVaVIixMjgHooXyFSNvERk9frlLZJrupZOKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I wanted a clean and secure storage unit and found one here at storage star! The customer service was great and the rates were reasonable!",
"date": "2025-07-03T02:44:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are very happy to hear you found Storage Star clean and secure! Thank you for choosing us!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a46f1160-2572-45a7-b41e-b1850f6e95b3",
"author": "Organic Autumn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMbXU2mXaqGyrI-nn_O-gHUq0veH4VM9TRcenWbnv0rj07kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was my second time using storage star north off of boniface & always went well. They are the best price & best service in town for storage needs. I will definitely use them in the future as well, I've shopped around before but this place is always the best in price plus space (buildings are actually pretty nice as far as updates). Thanks again!",
"date": "2025-07-02T08:26:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing to store with us again! We really appreciate it :) Your review and feedback mean a lot to us!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c6200678-80c0-4ed8-b80f-fee89abdaa13",
"author": "Natacha Chaney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWv1Rgba1ykcBIcWOhnMLw2RYyLJqr6KmwG8MDQ8Y4zLpG1_do85A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine was so wonderful I’m happy I picked this storage location.",
"date": "2025-07-02T06:54:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear about your wonderful experience with Lorraine at Storage Star!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3f4fda1-dba8-4950-a1bd-f4243afd4ab5",
"author": "Dustin Harrington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0I51wzMIzpX4Fxbvk4YmlCwGr3PTuX1IopEDGVxMmaip0hQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was so easy and manager was incredibly polite and accommodating. Will definitely recommend again!",
"date": "2025-07-02T02:43:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear you were pleased with our service and our manager. Thank you for recommending us, Dustin!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "02d84edd-ccde-40c1-b4b1-300be51cf513",
"author": "Tech Horton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlrY2FeOiPnab3vIMkWqjpvZXKAhrCBBoQpegUZHU1WY4erQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good location and good deal. Needed storage and they offered competive prices that beat alot of other storage companies in the area.",
"date": "2025-07-02T02:42:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "This is wonderful to hear! Thank you so much for choosing us when you needed storage!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "61e736d0-5362-484b-a41d-76f230b8adde",
"author": "Perascovia Inga",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDVoKuF7WDfaLWgQF1loAwmQR2NFnNn8vnGJ3UyK3ri_ZAwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Gave me professional, courteous, and timely help with my storage needs! Highly recommend!",
"date": "2025-06-26T03:12:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear about your positive experience with our professional and courteous service, Perascovia!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3275c421-c411-4dc5-85c1-666b9c9bd77d",
"author": "Ben Chizmar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6MSoFMJhYzSl6UYqDtnPiamNezM0XXIO1t7X-wV8c38nnVXxU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-26T03:00:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ben. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fddeeedc-5642-4015-907f-8a75c400ccc3",
"author": "Thomas Hilt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBhaQd2_i7nDeHIPppOGljGhuuvVVCLW6FfPqsuT7jQY0zww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage!",
"date": "2025-06-26T02:44:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Awesome to hear, Thomas! Thank you for your five-star review!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3993c9f-4e8e-4410-9ee3-85f2dad15f9b",
"author": "Rick Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3C5EQ-r3aNxpXxHNXhCi_J45HGcw3uVVKxRptPNPVp5yKowHy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Its a good place to park your car i did all winter outside 160 a month the car was good when i picked it up",
"date": "2025-06-25T02:42:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear you had a good experience with our car storage, Rick!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "6e79e72d-058c-4470-8dc6-be8245fd7744",
"author": "Charles Grant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWU1TAOXP56bSqxQGkWYA0muChVFeNjOiWnhwT6oQT5WZBHQZo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-23T18:08:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Charles. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81117387-a940-41ed-8396-c77fe3af985a",
"author": "April Milks - Randall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH0rJI32uRC3SF8-9jYQWinfK6Z0xmKZr6dzK4XeypS73FRg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They helped me out in a pinch and gave me a ground floor unit. Was out before contractually had to be, get no refunds for early clean out but that’s ok considering they went the extra miles for me!",
"date": "2025-06-17T23:48:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so glad that we could quickly and temporarily get you into a ground-floor unit! Thank you for your review, April!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "10bc5a00-619e-4b15-9562-330c5c56eb88",
"author": "S.L. R.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCos9MeDs9NF8bjtxCyqUPzNk8bSWfAB6JgKmrPJdZMSN6OLo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service and extremely friendly and helpful. Recommend!!",
"date": "2025-06-17T01:40:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your wonderful experience with our customer service team. Thank you for recommending Storage Star!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f04596e7-bada-424a-ac7f-604bcf042b9a",
"author": "Dean Saena-Mutini",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW69HRGNKphwlwDyRTQn4Xs4JBrn_tuOL7bRcAnDYBsLvpzFOrE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine Anderson gave us the best customer service we van aso for. She made the process seamless, easy, and are grateful.",
"date": "2025-06-07T23:52:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your excellent experience with Lorraine. Thank you for taking the time to leave us this awesome review, Dean!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c42d376c-ae65-409e-84ed-80c1b72c8348",
"author": "G Nogz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJBzlQgGpzx5RW81N_WaBjEF4vPgRpOakG_GnPucQ0s1Dn95IM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine and pepper were awesome and professional. Very helpful in showing me the storage space and easy to communicate with.",
"date": "2025-06-05T00:32:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lorraine and Pepper provided such professional service. Thank you for the feedback and five-star review!",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3062c96a-d15c-4593-9e4d-71f3c1c7977b",
"author": "Melissa Fisher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIQFlD3PU1PcJFzOqe7RmUCHuiJ93glJuxWbg4Wdu35WaKPKUK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly & great service.",
"date": "2025-05-16T02:06:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear about your great experience with our service, Melissa! Your feedback is incredibly valuable.",
"replyDate": "2025-07-08T00:59:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f9ab8676-9bdb-4160-a0a4-6eee38b0500b",
"author": "Shalina Ostler-Liston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnW3qyvJHqdjWFP82bE_nCsVwQWyk8a7rMTBb2_DvK_PSdS3I=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this storage company!",
"date": "2025-05-09T22:22:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that you love our storage company, Shalina! Thank you for your feedback.",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0a008b46-e9d0-4675-870a-6bc286632623",
"author": "Andrey Olsen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT1EN1PHV3FAQh0hVtcYWpsf74zpS9PxDrqRT5Ar36covo1vpA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-05-04T15:53:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Andrey. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1019924c-633f-4c96-9af5-f205129dd7fc",
"author": "Anne Warner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNUh0y9n8h_4BZTeEoFJOyHxXW51x5TR9NFfbretVomdBimyI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great help!",
"date": "2025-05-01T22:13:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear you had a great experience at Storage Star. Thank you for your feedback, Anne!!",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59172462-e04c-41af-9cba-7c7e622068ae",
"author": "Margaret Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKBlHiRsVtpgiRgPHvdTJmP6lA73IH4rNzrpy-aixQsWjjQrZF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very easy to work with. Fast friendly service.",
"date": "2025-05-01T04:41:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear about your experience, Margaret! Thank you for your review.",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2df86b8c-7d14-4095-84a2-4ea41e55a8b5",
"author": "Silveira Armando",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlGRVc9aio_xhuq6NdyTv4ZIyQ5WZ5WcN8Uas4vRaGpjmvVl0dmQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very polite, very good and overall great service. Very accessible location and military friendly",
"date": "2025-04-30T23:32:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate your positive feedback! Thank you for choosing Storage Star, Silveira!",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "67046544-e155-4482-af1f-be35fbd5b1a5",
"author": "Noah Powers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdexI85TFabMOi6UdTBP2KhOr_Jz9KSFI6RE1tjr4DiOp6VRI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine was amazing!!!",
"date": "2025-04-28T02:40:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear you had a great experience working with Lorraine. Thank you for taking the time to share your review with us, Noah!",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fa2a3b4-b258-4d4f-bcc8-6d8af2b0d73f",
"author": "Thomas Mcelwain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3fEpayihvbXg_BNURaJDTVRJMo-ycZWfwr21AlrU6XpgQ8e-T=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome deal and staff were 100% respectable and kind. I recommend storage star to anyone who needs a storage space.",
"date": "2025-04-04T03:25:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thomas, we are so happy to hear you had an awesome experience at Storage Star. Thank you for your wonderful feedback!",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "fabb042a-178e-4a21-a66c-e382068baaa7",
"author": "ElJefe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKYjSkqHWz2it9_vxPs54r2_eRXbmV074rUnM5xi-RHPcH9JwK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff is friendly, polite, & expedient",
"date": "2025-04-04T01:27:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words. Thank you for recognizing our friendly and efficient staff.",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "43ad3974-fb38-462c-a125-f18441291d87",
"author": "Delford Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-PoAMrtocgTFUVosOreHzJLMfZHWTBb0YVoZeuVJWoXG8BQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good communication friendly workers super helpful on everything I needed",
"date": "2025-03-29T23:10:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so for your kind words and feedback. We're thrilled to hear about your positive experience with our team at Storage Star, Delford!",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10bb272d-0ee5-48e6-83fa-f28fab7aae0d",
"author": "Z oof",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4_m4CZgHK4KM3FYCzTvCevWpxqUTCzCriv4aRJCOhJxpAVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came here because Uhaul was out of 5x5 spaces, the lady at the desk gave us a price cheaper than Uhaul and gave us 3 different options for where we wanted to store our stuff.",
"date": "2025-03-29T23:04:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We are thrilled to hear that you chose to rent with Storage Star!",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "56ea8b96-2778-4316-af2d-8835d71eab51",
"author": "David Lofland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6EbvThCItJcjPazjlDwCKYwJzd-Ux8OiRLdcFcmU1KJDdB-3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my first Google review. I’d just like to let everyone know Storage Star is a really good operation. It’s always a pleasure to talk with Pepper at their north location. She is always super helpful and just fun to deal with. Loraine is also great to deal with. I highly recommend this company.",
"date": "2025-03-29T00:52:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're honored to be your first Google review, David! Thank you so much for your rating of Storage Star in Anchorage. We appreciate it :)",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "fef763bd-5ef9-4300-994e-4b6072b08463",
"author": "Garin Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeAEw9hCOOiwuFEhvZa8EBR7iOtQX60mRAz3WR3MtdD6DbCq4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone was kind and helpful from move in to move out. Thank you!",
"date": "2025-03-26T15:22:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Garin, We're glad to hear that our team was kind and helpful throughout your storage experience. Thank you for choosing Storage Star!",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5189034f-35bd-4352-b533-f378c71322fa",
"author": "Lisa Spencer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-IdKySLbiaca5dBMrr08h-SNKtefO6DwwWLxR-17w-toO8W0wxQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I appreciate the professional service and responsiveness provided by the team of Pepper and Lorraine at Storage Star Anchorage North location. Both Pepper and Lorraine seem to do everything they can to make sure I know my items, and property that are being stored at Storage Star, are important and secure. Lorraine has even taken the time to call me back over the weekend with an update to some of my questions. The managers (Pepper and Lorraine) are not only professional, knowledgeable, patient, helpful, kind, concise, and very informative; they also seem to take pride and hold a level of commitment to excellence in their position at Storage Star. Thank you, Pepper and Lorraine, you both are off the charts excellent!",
"date": "2025-03-21T00:42:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're privileged to have served you at Storage Star. Thank you for recognizing Pepper and Lorraine's exceptional service, Lisa, and for leaving us this fantastic review!",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "de63836b-d5b3-4883-b7db-09eb9fd33bae",
"author": "Desert Dingdong",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6Rx4x1Ry29eUuNUJJylU608JMPe2kYAYxxXyYI0HqNcX4a6Cf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service from Pepper Miller. She was very helpful and showed me a unit that, upon seeing it, would have been way too big for what I needed but she took the time to show me regardless. She helped me make an informed decision. Paperwork was smooth and flawless. She explained everything in detail. Awesome experience!",
"date": "2025-03-15T18:13:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback on our excellent customer service and are so happy you found the proper storage unit for your needs. Thank you for sharing your experience with Pepper and Storage Star!",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1e0018fc-46bd-46b0-a74e-5344f20c249c",
"author": "Nicholas Vanlandingham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJ90RvaLkT737jRYIa62Lu_DsSzs87uNgP3WbNDnB7nFKVejFJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper and Loraine were very helpful and friendly",
"date": "2025-03-14T01:54:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Great to hear that they were able to provide you with excellent service! Thanks for the five-star rating, Nicholas.",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "02febae8-b985-484e-948e-6269ed4dd2ae",
"author": "L B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZ6HQKxdKIGxQWBq9ByPqER7uPKFF-TipoD4RhXZsdhpK_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine and Pepper were fantastic! Highly recommend. Their service was great.",
"date": "2025-03-13T22:07:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Awesome news! We are so glad that they were able to assist you - thank you so much for the rating and recommendation.",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1713080f-92b2-482f-aa8c-647f93222ed9",
"author": "Donald Waddle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbOeU3WXQAt7gb1f-jxMGsKO-Q7ss6g0oG064Qyj_xBTumCyo=s64-c-rp-mo-br100",
"rating": 5,
"text": "The folks running the branch in Anchorage Alaska are second to none. The staff is very friendly and helpful. I appreciate everything they did for me.",
"date": "2025-03-02T04:05:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear that we were able to help whenever you needed things. Thank you for choosing Storage Star - Anchorage North.",
"replyDate": "2024-07-08T00:59:54.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2b9de0a1-ab2c-47fb-9847-629ec6085b33",
"author": "Joseph Fetko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXO-tOX3EmI8EGaY24zRaO9VksYqxzJCMFtIAf0sk3r_ZaSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper was pleasant, enthusiastic, and went the extra mile by offering to stay a little late to accommodate our needs. Wonderful customer service experience .",
"date": "2025-03-01T03:01:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear about your wonderful customer service experience. Thank you for taking the time to share your feedback, Joseph!",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "03df3b7d-ece6-4705-a8bc-5678e7ef0a76",
"author": "Chore Buddies",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuQLQarFIEVQMutJl8NDBm8E9FltzHnZ5RA4AHZMC0azTAjbpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2025-02-24T19:28:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wonderful to hear - thank you for the review!",
"replyDate": "2025-07-08T00:59:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2ca04a9-75d7-4ca6-8959-7d94f3038b1e",
"author": "William Soulsby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrP6MROcBMoCXQd6v7-WCFh-o7voSA3TVTygBPVhUQ9G38zr0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service from Pepper !",
"date": "2025-02-15T20:54:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for letting us know about the experience you received from Pepper. We appreciate it!",
"replyDate": "2025-07-08T00:59:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3977c4c2-1cea-4881-8a58-8603ec0b5e06",
"author": "Emilio P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkpkgz2Y6WRKssTtTpOgR6zqKC1hfvZxkZyjDC9yutEBFWFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper was awesome, and took the time to show me the different options they had available. I would highly recommend!",
"date": "2025-02-12T00:00:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review. We are glad to hear about the service you had, Emilio, and appreciate your recommendation!",
"replyDate": "2025-07-08T00:59:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67f40d69-b4f3-4cfd-a505-7986b17939e1",
"author": "Virginia Graebe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5MLR7G4-fqcZmAWArjM6oqGhhb55XeyZ5jmqbbgAStmqLvs69=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Currently, there are many units at a good price. Their start-up special is generous!",
"date": "2025-02-08T03:26:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback, Virginia! Thank you for taking the time!",
"replyDate": "2025-07-08T00:59:55.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3722ce0d-f34f-481e-89ec-ffdad4c3c485",
"author": "Peggy Frankson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCBgtI0ILS8i5BQG1iuvaMsAxhYamXrPnqZrTby3mAWj0MKzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff.",
"date": "2025-02-06T02:06:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Peggy. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T00:59:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "619a898a-cd45-45e3-ac67-82eaf6c55d1e",
"author": "Kevin Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnla4yDnSZ0LltsRHUMvaWuRDNN55VVtSrJZP-hNB5aZ8bcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are great employees. They treat me really good and I love it. Have a wonderful day.",
"date": "2025-01-23T01:07:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2e56c5fd-7fde-4fbb-a095-2024ed9d2117",
"author": "Abby Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9_7-hASsnaIDEd8wctyq7QzPWhGkYEn_qW7NKp0WTuEt_b5Ze=s64-c-rp-mo-br100",
"rating": 5,
"text": "pepper was great!",
"date": "2025-01-18T01:21:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7534418e-ec07-4321-a5dd-e3ed0af9b4f8",
"author": "Floyd Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVw13-dVbLeSKX43lz3x_jN4Zo3JlAqfF4gH95Ock_08BoDoQzl=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very knowledgeable on what is available. A friendly people person.",
"date": "2025-01-18T00:58:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "70003607-6296-43c9-a831-233e192d056b",
"author": "G Warren Graves",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4cpkokngOzKYcI8yTtGrI_IcXH2qymr8I4Q31-LIpZU5HiJI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good prices, better customer service. Front desk lady (Pepper) is just an amazing woman. She makes you comfortable and feel like family. Highly recommend this place to anyone with any kind of storage needs.",
"date": "2025-01-17T23:49:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "685aec63-3896-43e5-86e8-e97e8bc654b0",
"author": "Shannon Parsley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNHziZoQDYNgVjxvxQiAu9UbprPzSGsP8yz1Cz44r6JlAKe8g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service communication skills Lorraine and Pepper are\nawesome. People to work with.",
"date": "2025-01-17T16:50:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "26a1b315-9141-46f8-97f7-d6044d824432",
"author": "Samantha Sargenti",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHqLBu10Hofd2HkUa1lKPqZjsGeNRK73AdOR7uBdZpxM_Odiz2-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-17T02:51:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Samantha. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T00:59:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf9f027c-1aa0-4403-8180-6bc315c1216e",
"author": "tanner ely",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmlOKoH587h8CzZmKztkxN5D5PR7Rq1yBDLNbn6d351xrVuD0_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper and Lorraine were excellent clear concise and to the point",
"date": "2025-01-16T01:07:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "68cdcedd-2777-4455-8f53-0e27e7a5c23a",
"author": "PENNYWISE 671",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTGoK9F_p0ldaEyfMeGIb3Q3ZbVr4vhKdliG7jkOYuNi2ZHWk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2025-01-08T03:18:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1fc38fb9-b9cc-490d-b020-421bfbaff2cd",
"author": "Caleb Stutzman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUS2OtnSR3O5uOhDgPJSXy-3lFQvhJqbgyf6V4TOgS5oXF0ao=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine was SO KIND! She was able to answer all of my questions and she helped us get the discounts we were eligible for. She had a map for us and she was very helpful throughout the process. 12/10 service!!",
"date": "2025-01-07T00:57:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0a3c4775-5707-4d71-8b0e-37e6cf89e0bb",
"author": "Robert Rodgers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXzRuu-hEnZPmdgXgYWal3puai69L8ZVEWYK0LeFNh0oZBrLAP=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service. Very knowledgeable and personable manager (Lorraine). I will refer to friends and members of my church",
"date": "2025-01-04T03:33:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f60cd2d7-9af4-4c27-92fd-770c6038813f",
"author": "Ryan Klein",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKpk3HesJ3BpldTgAzarTq1ABzSUMuiZAFNPDBRpPQfR9k2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service with loraine and fast courteous and with a smile",
"date": "2024-12-31T01:22:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "051e3f48-5038-47a2-8bed-b6eb2e10ec1a",
"author": "emilee hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJK1jghWLnrazQcJyn-aAh1K3Zjry_cJlijTrl29sz3hjEdyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "pepper is amazing! super kind and helpful, she has amazing customer service! would 100% recommend!",
"date": "2024-12-28T03:36:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Pepper at Storage Star! Your feedback is incredibly valuable.",
"replyDate": "2025-07-08T00:59:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cf50219d-1093-44b7-a0c2-1d19871aa884",
"author": "Eden Hummel Sr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJC4Dw6v79QvLS8dKhKSeh54wQVBPdsv0S6-AvFThxSX_TwpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good price for the space rented. Great location.",
"date": "2024-12-28T01:15:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "7d618abc-d8f2-4bdc-b314-04d5114fbbd8",
"author": "Raheem Freeman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjC_VqKK1ibOsBnrlsSuN6iPGKPHeF1zGnvDNKmeoTgKV-QQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage Star is a fantastic location that's clean and easy to get around. I would love to thank Mrs.\nPepper Miller for being kind, patient and overall amazing. Mrs Miller walked us through the different storage options and pricing and went over the military discount. I would recommend this location to all my friends and family.",
"date": "2024-12-26T20:38:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "41d8574e-30b5-4371-8438-3248d787664a",
"author": "Christopher Medellin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICR4FEp3Xsjdvfm2o6PtTUTPWfMgWiUMX1MokWOszeuVX4L4o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came here with a few friends, the manager was patient and very helpful.",
"date": "2024-12-26T20:33:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "71399712-bba2-4307-8a8e-30734ed96cc8",
"author": "David Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQYp_19dc7RHc1qiswPeiB8F90V6vGi9SdDF1ymGIjLmUYGdEM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super helpful and nice would recommend.",
"date": "2024-12-26T20:32:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f2123fe-0c40-4ac1-9b33-46b705fb12d9",
"author": "April Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXFrQIRENBcx0EbKnMKvHQ0eHeyv-DSB30NoHO78IPEn9Xz2Xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine was very friendly and outgoing. Really went above and beyond for me",
"date": "2024-12-12T22:59:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37aed978-dd94-4cdd-b719-aad204b42e06",
"author": "orin kanayurak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfvd9XKMEQdK7d9tz5rvU9BF41z7q0k04El8-huGhSDS41gsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast friendly and informative Loraine is awesome to work with definitely recommended",
"date": "2024-12-09T23:26:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "077106c9-6398-4dde-a8c5-0aff2e8a58b3",
"author": "cj4sseasons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdDNgqt4tYGNhPQTTOmY_VcRn-mH9YzwvHnMPIhe-tensGOD0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice people, easy access to unit, and unit was clean.",
"date": "2024-12-08T02:41:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Cj4sseasons. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "f24bfd33-26ef-48ce-b983-ae5e429dba1b",
"author": "paul baldwin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYShgpjnxqcxEJBSCraO1qajckQwVvS1vg-OKPaf-sUuLyOdI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and kind staff",
"date": "2024-12-05T03:36:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42430d57-75cc-469d-aba1-fae44394aaf5",
"author": "Charlie Kagak II",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZsXULqDwKqhMzEntGDJil6uwDGnzFTpXFGEfNmcTOG_b7_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service at the front desk, highly recommend this place for your storage needs.",
"date": "2024-12-02T02:41:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Charlie Kagak II! We are glad to hear you had an awesome experience at Storage Star.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a19fc16b-b7a8-4928-9be5-d21e0c2942de",
"author": "Troy Shoop",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgzj1rImgjQfGwY1pP1_DwaXEpRNkFH73XEsy2fL9UUTBfBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent security, and I truly enjoyed the respectful employees. They missed nothing and made me feel like my belongings were safe. Pepper was a very awesome attendant and always on it not missing anything. And gorgeous to boot. I almost stayed just because of her. Thank you Pepper....",
"date": "2024-12-01T02:46:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "30d382c6-0f5a-4b00-856a-67fd6f28cc4c",
"author": "Emily Bodek",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH85GeMrFVa-fo01FZWHHcf2HyUvynIapNZLUq1iTpVHQInUCa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper is amazing with customer service as she helped me get the right size for my storage for my family of 3 who is currently moving. She always makes my day!",
"date": "2024-11-28T20:35:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5731214e-fe3e-4aa8-b659-5ac38081d065",
"author": "Aelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlgjqqc3BIFL_rK83tLRu64uMJ7XctbHEMkKnNClVLt-QDF9o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Another great experience, Pepper is the best and super helpful.",
"date": "2024-11-28T20:19:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba92ec12-eb8f-433a-8deb-0f4744e89742",
"author": "Smartidiot 101",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCe-3NrCUG-Pn4Nn7VONwY0sC1gKHMVdqUOuqRmJnp3-dYBICEbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper is amazing with customer service as she helped me get the right size for my storage for my family of 3 who is currently moving. She always makes my day with easy and simple paperwork",
"date": "2024-11-28T20:15:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a81334ba-97f5-4d80-a9ff-810437d2d3f9",
"author": "James Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhL8PFF64bvv3JhODfKO1UXWuj9MYy7wkctxQAtBFlaOeq9RiF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-11-24T04:20:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, James. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c00a1082-3848-4420-aaac-8803e0827392",
"author": "Douglas OBrien",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKfVVzVa9RaT12gT2ZvLb1bds33z3C82RbEzHQpvGtHChlXiM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper has excellent customer service and very polite. She was thorough with her business understanding of the storage facility. I really appreciate the service",
"date": "2024-11-24T01:15:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "c7dfc8b2-9a0f-4b38-b559-eb6eb7d6d13f",
"author": "Sean Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOmdZoG5LQhPASnQzwAFRpueCks8tYL4crlXXpussF5VZUeHE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great costumer service, very friendly pepper is great",
"date": "2024-11-23T17:25:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4527d191-b9dc-430c-8875-f81580363761",
"author": "Alice Albert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQJFYYyMyHEdrq6A3oZLH9Sizosbs9X49FWYIBBLxa_4_3872H=s64-c-rp-mo-br100",
"rating": 5,
"text": "The workers there are the best. Pepper helped me find the perfect unit!",
"date": "2024-11-23T17:10:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c479169e-5a56-41b8-9af7-758dafea94ba",
"author": "Diana Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcP9onjzHtaUaTFCsSofZRXnPXciC0_XGZG7RBQP6YTKiAFWHk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and great service. Walk through was very informative and quick",
"date": "2024-11-22T00:43:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af14eb61-b1fe-4210-a063-aad93a453e60",
"author": "Chardae Wingate",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCPL6q0mCqrflQx7T0iTa_t9ap5PMIyfsGz_cSRatW06frog=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-21T03:24:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Chardae. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6d54c1e-6de6-4a0a-b984-8b759ed9566c",
"author": "Chris amaro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUU0WGMbRqFikyR236KyOz7Duwy8q-HcqftxtbAgpZi2i1V3yo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Service was outstanding the best so far. Also got the best price in town. Location is perfect plus i got a 10 by 8 for a bill cant beat that price anywhere. Got another unit forth time what can I say I'm loyal. Anyway come here I give it 3 thumbs up.",
"date": "2024-11-13T07:00:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chris, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2023-07-08T00:59:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9fcc34dd-8303-4b55-a291-6001db7b3848",
"author": "Marco gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnFIHibrcrJbcA3aCi6eVeZVfuWohXNryNZ0SKlqGFgtrwlymr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome manager!!! Lorraine is great, very professional and courteous!",
"date": "2024-11-06T20:39:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "35c7718c-9fa3-407a-b633-a23c93153b44",
"author": "Salvi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhUF57CrtLs39poID9f7aYgx8mnBt3-htGUy_Gir6ANDz9x17v=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice people and helped store my motorcycle",
"date": "2024-10-06T03:04:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to have helped store your motorcycle. Thank you for choosing Storage Star!",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "462e9126-3ba3-49d1-b7f5-6d8c3dec59f7",
"author": "Isreal Colvin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXReihGXPxsyc0QJiirrmE5aaYs-QtfTNXJYOz0et2IxaGXOX4j=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-05T02:47:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Isreal. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b415f2be-7046-4ffc-ab30-91fa0838a2ea",
"author": "Steven Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCKV4uggrjlhTlUL3KS9AfTT_gVlNO96BPaMt5S3BrVFsCSg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very pleasant and clean",
"date": "2024-10-02T03:06:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Steven. We're glad to hear you found our facility pleasant and clean.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "236a7629-b476-4f0c-ad96-a16f6671610c",
"author": "Gwen Hamby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfVg_dYkSjdkIBreWQHLXQs4xH7hbtFbMl7vWXCkE9dTSblS_p=s64-c-rp-mo-br100",
"rating": 5,
"text": "Never had any issues and they were very helpful from start to finish the renting was easy and paying bill online was straightforward!!",
"date": "2024-10-02T02:43:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear about your positive experience with Storage Star! Thank you for sharing your feedback, Gwen.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0fdcd181-0532-4a98-9dfb-7f9a8f2190ea",
"author": "C Francis Hubbard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1Sxoppy7MPL59MYiIDIkQG7LxMfkP9Y9x16Ui7Zbiiqqk3YJK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing prices and online reservations made it very easy to pick a size and date to move In..staff was super nice and friendly",
"date": "2024-09-19T17:02:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "91475983-489e-494a-af59-8c989542048e",
"author": "Aggaasamoa Asotasi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuIX6PJ-EFCOCnoC0dumx1RJXm0ynw2sRqGv-gxxxBAYqxDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-16T05:28:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Aggaasamoa. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69965b5e-a6f1-4110-b351-b0cc4a23e8ed",
"author": "Harry Arruda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWIPRWU-XG_WqMLcL9yUQuXQ7z4sx027fTkNYHK1rhOMof=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-15T05:33:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Harry. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee6ee4fa-3844-4cbd-9545-c5e0fb4a1084",
"author": "Robert Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3gOv_kaelIos-uZJvQpssRRDJ6LSm74QHi1tGsMh96nH0AA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding and friendly service. Office attended made everything easy.",
"date": "2024-09-12T02:05:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af873646-1519-4f84-b1a1-7464afe34432",
"author": "Melanie Tavo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAj9xFAmoceTkc02hICTp1968AowEurNMCboUMJJUshlBpfegn=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2024-09-03T15:50:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Melanie. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b43a779-a244-40b3-8a91-6e7d3d09bd76",
"author": "Christie Reinhardt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHVx5DACQyC2qUZNqUqNpzoV1EayxJ-baZpy8NOFAYGb6RBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine and Pepper were fantastic. Helpful, kind, cheerful..made a stressful move better!!!",
"date": "2024-08-17T23:25:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for sharing your positive experience with Lorraine and Pepper at Storage Star. We are thrilled to hear that they were helpful, kind, and cheerful during your move.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6eddc33d-8ea9-448e-b4fd-e953f5657ff1",
"author": "Jadelyn Lo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPNbcJW1Q-PqhMs7lc0z2DD2m_LU-Zi43HuWGQy2kGVY2u-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage star really went above and beyond with helping me get a storage unit on such short notice. They’re fast, the unit is clean, the front desk staff were incredibly helpful and kind. I would absolutely recommend using their services.",
"date": "2024-08-13T07:22:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your positive feedback! Thank you for sharing your experience with Storage Star.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c7cf3d5f-35f7-4e06-94d7-d9b7a7709709",
"author": "Tim Hyatt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWL1iWzZsiUYz24Rjijyhjgh8zZk18mmxfBOsuUG-lmiuxx8TWY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience from reserving my storage, to the setup. Loraine went above and beyond for me. Thank you.",
"date": "2024-08-05T22:21:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear about your great experience at Storage Star. Loraine truly went above and beyond for you. Thank you for taking the time to share your feedback, Tim Hyatt.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "42d1c0c6-0cad-4881-a1da-c54cd4ef35e4",
"author": "Toby Krehbiel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITJ0w61T2O_dNmq_XMyGlEp_uol_8SDp1x6sT4G7GnVTwfGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service! Lorraine and Pepper made it super easy and fast and were accommodating. Allowed me to view different size units and clearly explained everything I needed to know.",
"date": "2024-08-03T22:46:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your awesome experience at Storage Star! Thank you for your kind words about Lorraine and Pepper.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ec11c37-4325-4ad1-8f90-fbea276b7048",
"author": "Alex Untalan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvyXMu4eRIqZvtdryLwSQT1zbfo0JauDnFqTc7etQAj3oARg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine and Pepper provided great service, super polite and were just very helpful during my moving process",
"date": "2024-08-03T19:29:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're privileged to have provided great service during your moving process. Thank you for sharing your experience.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f8c90b9e-f275-4adf-8c03-f3c7f620b1a7",
"author": "Mary Fletcher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIu_zk5Le6du4njPGu1ewbn8HcdfQ4cMPLaMXLs_XR5T20rNYY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pepper and Lorraine were very helpful and got us the unit we wanted!",
"date": "2024-07-31T02:08:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Mary Fletcher! We're glad Pepper and Lorraine could assist you in getting the unit you wanted at Storage Star.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1e7e9e87-c63f-4535-9017-b32216a448ba",
"author": "Katherine Bigham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJa1TMV8V4Jqf7i4AfVKjAgkSG27h1xmm4mQt15U9bRJ-i9gA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine & pepper were extremely friendly and helpful!",
"date": "2024-07-30T19:33:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Katherine Bigham! We genuinely admire your kind words about Lorraine & Pepper.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81fb4ff5-b84b-4ac2-9e4d-d8ed5dd545e3",
"author": "Khammyy Seng",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFeESyp3EbjaTCY04dDMPz-_37UQWshSqHUsp2-a5eYkbtDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "W people here",
"date": "2024-07-27T00:25:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback! Thank you for choosing Storage Star.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7e5f326-cc28-4be0-b20c-7c4160dde0a9",
"author": "James Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVYXOSBpmh6Su0CiFgOJ6T8dB_IRO0GBWqtyAGWGkMCusSvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine and Pepper were friendly and courteous while being totally professional!",
"date": "2024-07-26T19:58:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear that Lorraine and Pepper were friendly and professional!",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "43bb64a8-bfc6-4528-a37d-36444cbe445a",
"author": "Taylor Story",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6WI_eskSG_0Nw_ej5UW5jc_g9bfmGJrCpKuv2yvjheSBQEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine and pepper were great",
"date": "2024-07-26T19:44:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing! We're glad Lorraine and Pepper provided great service.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4067dc6a-dbbc-4efa-b8ed-f0368a1abcd7",
"author": "Chris & Jenniffer Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6O-GmEc05Y39IrIPzZmg_aR_RoWttyguU5q2vFRtAKrwps-O7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine & Pepper were awesome! Very personable and knowledgeable - made it SUPER easy to get set up with a unit and feel confident about moving in. Process was quick and comfortable! Thanks for a great experience 😊",
"date": "2024-07-20T19:50:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your positive experience with Lorraine & Pepper at Storage Star! Thank you immensely for sharing your feedback.",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f19a9634-202e-4fbe-beaf-cc330e62c169",
"author": "John Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXG9z6euP-Wyp2eyIfnHLJwq9Lf6FlMf_Ewlvgc2k8_IC50Gja6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine and Pepper are very pleasant and friendly. Knowledgeable and excellent customer service.",
"date": "2024-07-20T13:12:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that Lorraine and Pepper provided excellent customer service. Thank you for sharing your experience with us, John!",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c5dd5784-bd60-4bbd-8e0f-1d4a32ccc15b",
"author": "Dylan McDowell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNs86MMzpyAt2qy2ZErNHlnOzmrVrk5qMJcUqdoZjTMeowx3Ap=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine and Pepper helped me with everything I need, fantastic service and women!",
"date": "2024-07-17T01:50:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your fantastic experience with Lorraine and Pepper at Storage Star!",
"replyDate": "2025-07-08T00:59:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e19e3047-147b-4b41-a5b2-3f6b6307348f",
"author": "Yasia Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGn12Bo5QpLh_fjq2jnV8Cwc8fXTmlIR5j8gF1LU4Zz_Yi2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine and pepper was amazing 😍😍",
"date": "2024-07-16T22:38:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear that Lorraine and Pepper were amazing! Thank you immensely for your kind words.",
"replyDate": "2025-07-08T00:59:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "621a4c2a-d867-4073-af15-a1e36e9b4f76",
"author": "Robert MCINTYRE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8RDvKXvbHr5wLgBdrPGi3mUF6UTa-HnMkw5odzqDDcWFObCc=s64-c-rp-mo-br100",
"rating": 5,
"text": "LORRAINE was very informative and has an great attitude, I really enjoyed interacting with her",
"date": "2024-07-13T20:55:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear that LORRAINE provided you with informative and friendly service. Thank you for sharing your experience with us.",
"replyDate": "2025-07-08T00:59:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c862236-1c07-4adf-8ca3-b715a245134d",
"author": "Diana Vanderpool",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNQu2FrB7XtfPZj_jFtZ5bpTPuW-_O6Ve0Kl5ReC-4Yu33mDIG=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-11T18:59:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Diana. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T00:59:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b72e34d5-68d6-4918-825c-56f08f117d05",
"author": "Brittany Johanson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu5tCeP1TQOI8FUHsJNCLOiwR0OBKPXuT1rEZ-4SkFmAceH4jAwQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lorraine and Pepper were incredibly kind, fun, and professional. The day before the 4th of July, they waited for us to come in, (after closing) and sign a lease so we could move in over the holiday. Lorraine took the time to ask all of the appropriate questions to ensure we were getting exactly what we needed. They were thorough with the paperwork and fees/policies/fine print. They made the move in process exceptionally easy. Down to earth, & personable. We will most definitely rent from here again.",
"date": "2024-07-04T02:35:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! We are thrilled to hear that Lorraine and Pepper provided exceptional service during your move-in process. Thank you for choosing Storage Star, we look forward to serving you again in the future.",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "309ced51-35f0-4496-bc12-2f653e6ec116",
"author": "Tundra Lady",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2V0XqTP0-zwbSUOqBkvDVBlkz8ixgwbOk_4IdaCAlALewVsas=s64-c-rp-mo-br100",
"rating": 5,
"text": "Helpful lady at the front desk. Secure access until 9pm.",
"date": "2024-07-01T21:52:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the positive feedback, Tundra! We're glad to hear that our helpful staff and secure access hours met your needs. If you have any other questions or concerns, feel free to reach out to us at (907) 337-8555.",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "81b0ad1d-ae83-4b0a-8963-ea24eb4ca927",
"author": "John Cortez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiiU9Y1EM9jXaMvrgwEzo8yFlET66vBYZIJA7iWGFNzpNnuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service!",
"date": "2024-07-01T16:35:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply respect your kind words and are thrilled to hear that you had an outstanding experience with us! Thank you for choosing Storage Star.",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32338003-954a-4342-863b-013595a33820",
"author": "manuel lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJe4WhlTVU6xZF2aWquq5XKF-r2veZnzxLcyqCItC3VcLu_Tb4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-30T02:14:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Manuel. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa2b3a77-1671-4317-90a4-e9c3dfab5f1a",
"author": "Julie Sery",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvUUjU0fWuS5oLys55RguhWWLMqfJxNr4cE4JVxknAY7GNaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a great place to rent from!",
"date": "2024-06-26T21:52:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! Thank you for choosing Storage Star for your rental needs.",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32a49477-d7fe-420c-8a8b-f1c674117157",
"author": "Emily Mooty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUi5Q609ErKSteEuDklbD9c5dUlE0mz4eYdlXCMm9p3rK-pYhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-26T06:59:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Emily. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f56da690-fac5-44fe-ba50-389ceffcf38f",
"author": "Diannia Brannon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6wdZpgo2GhhDB-xNo8FPnBzn2Hoe_AesFpEFy7pj6-hh2USwe=s64-c-rp-mo-br100",
"rating": 5,
"text": "The front desk manager is amazing, I'm happy I picked this location.",
"date": "2024-06-04T16:51:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Diannia. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "65fed458-5add-4850-be21-cebb900a7b2c",
"author": "Charles Moses",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdQ2mwAuZc0aSkNeFpRACmcDDdzS6BkBjZH6m-eKXX1FfVsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was late in the afternoon when I checked in to make the arrangements to park my car. The problem I had was that I did not have all my necessary paperwork on hand. The lady, Lorraine, who was working, assisted me above and beyond her call of duty. She deserves a raise!",
"date": "2024-06-02T02:46:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for sharing your experience with us, Charles. We are thrilled to hear that Lorraine went above and beyond to assist you. We will definitely pass along your kind words to her. Thank you for choosing Storage Star - Anchorage North.",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "8c55f394-4eea-430c-8ec5-32dc6dcfc930",
"author": "Jennifer Cabanas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWkDQunl4CkZ1R3d_VzQnyWPkX6a7DaEyomQUOpbkiB9V9f7Ls=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I used Storage Star for 10 months and had no issues. Set up and close out was easy. Highly recommend.",
"date": "2024-06-02T02:41:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We are delighted to hear that your experience with Storage Star was easy and hassle-free. If you ever need storage services again, don't hesitate to reach out to us at (907) 337-8555.",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe592573-0f86-4fda-a4b1-f690a4a5d281",
"author": "Isaiah Savok",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZSRpdUPN1PbPkwWr-XQy5SV0XCb5mUwx48Wibc4xZPxFn2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely sooo helpful 10/10",
"date": "2024-05-30T23:18:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear that you found our team to be absolutely helpful. Thank you for the 10/10 rating!",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f27e7998-5f14-45b0-86ea-0a6a08c8858a",
"author": "Katrina Wahlstrom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKu5xjixTQjvtyzcdynwQQx2Fn94KJzZH2BMerkFRkhPTY7Kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine was great! She made getting our storage unit an easy and friendly experience. I would definitely recommend other people to use their services.",
"date": "2024-05-30T19:58:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! We are thrilled to hear that Lorraine provided you with excellent service. Thank you for recommending Storage Star - Anchorage North. If you have any further storage needs, please don't hesitate to reach out to us at (907) 337-8555.",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a29e5ec8-8d8e-4e5e-942f-42abf503a075",
"author": "Marc Campanilla",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV06xEfliAhKVgvQqHKdNUgryy98yHdibn5IMCK8XCBmM8XLOO5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer Service is great here. I am really fond of this storage business.",
"date": "2024-05-28T20:17:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that you had a great experience with our customer service at Storage Star - Anchorage North. Thank you for your kind words!",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4be0bacc-8329-4d8b-9d45-a9d6a6f0a3a9",
"author": "Cory Nydam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjOU309SPSlnbeQMFJw5dDMlUqpW-vhN3Y2fSE5_H4ePh-pbErRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bob and Lorraine were awesome to work with.",
"date": "2024-05-24T23:01:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're glad to hear that Bob and Lorraine provided awesome service. If you ever need anything, feel free to reach out to us at (907) 337-8555.",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c897e384-63ab-41bf-91d1-7f5b699caf53",
"author": "Ann Hawley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-1VV-36WfZcEStbgRV509RG8c3CkPmfBwRdDsSuYF3ZUFQQqZ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lorraine is a gem!!",
"date": "2024-05-24T01:54:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We are overjoyed to hear that Lorraine provided excellent service.",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b61d7d02-f3a2-45fe-8d46-69c8eeb5ec0f",
"author": "Abdul Aslr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtU6JzsAc9UJ1bWXOYgiIkk6QnJNri2IYVBF6jZ03g8y9riIhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine is very kind and helpful and inappreciate her good customer service.",
"date": "2024-05-22T00:41:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Lorraine provided you with kind and helpful customer service. Thank you for choosing Storage Star - Anchorage North.",
"replyDate": "2024-07-08T00:59:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "99e3e6da-e968-4ff9-abc9-f37e67f23450",
"author": "james caswell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoOXhS6dJKKkzDhPrHC-WgWW70EtK0E37wY6qw2QYQwRViYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine is amazing and is superbly helpful and a joy to work with!! Thank you for your awesome service!",
"date": "2024-05-20T02:40:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable to us. We are honored to have Lorraine on our team and we're glad to hear she provided you with superb service. Thank you for choosing Storage Star - Anchorage North.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "044ecff3-08ab-4b40-aa32-873c8a5e6188",
"author": "Rachel Zylman-Little",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaa3kNTNYKjbnyy3pM1zPwNyjhLKPI-IwKfTQUz0lJm7Znwg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lorraine was very friendly and helpful",
"date": "2024-05-17T23:53:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your kind words about Lorraine. Thank you immensely for sharing your experience with us.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "489de256-ee5f-4b89-8dfe-ef7e05466de2",
"author": "Francis Katongan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMQmadMDxelXT86aKSgQXSh0LSlg7wKwNbXTbk5gcDMdSkxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine is super nice and the service she provides is OUTSTANDING!!! Thank you Lorraine!",
"date": "2024-05-17T02:20:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Francis! We're glad to hear that Lorraine provided outstanding service. If you ever need anything, don't hesitate to give us a call at (907) 337-8555.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c208a3d-a028-47d2-a93d-a0ea67a1a14c",
"author": "Javier Delgadillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq74YN38PKbjXb1pKKZXJsruYx9slTd7Gcx6ZMYF8U_NmIpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine was really helpful on getting me the best deal and was helpful even under stress of many people in the office",
"date": "2024-05-15T01:48:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated, Javier. We're glad Lorraine was able to assist you and provide the best deal, even during busy times. Thank you for choosing Storage Star - Anchorage North.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "632d8b04-d54c-4cf1-b364-8e8f363c37ce",
"author": "Lynn Vargas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJIFKxovEJ9yULfNnIbvkOFv5vfwjioNplWGVj--krJRlPcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine is very nice and helpful lady. Very friendly",
"date": "2024-05-11T02:35:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear that Lorraine was very nice and helpful during your visit. Thank you for your kind words!",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0198f341-b38e-4b91-8cd5-bdc00c5ec00b",
"author": "Christopher Matt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwTK-XkmuaeIyX16ZTwayoNDfCLYYOEVF7612VuLNqvfpWAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast, simple, military-friendly, and a great price! VERY happy to be with Storage Star",
"date": "2024-05-09T01:23:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We are delighted to hear that you had a fast, simple experience with us. We appreciate your business and look forward to serving you again in the future.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "28891fb6-02b3-4eef-a63a-c69ac9fae454",
"author": "Von James",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHA74AiSBNzo6Z7hgVN0-8-tPuzMtOjOlTuFP1FJFMxYBOgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine is the best!!!!! She makes sure all of my problems are taken care of. Her customer service is the best! I've never had any problem she couldn't handle! She is the best!!!!!",
"date": "2024-05-08T23:46:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience with Lorraine! We're absolutely thrilled to hear that she provided you with excellent customer service. We appreciate your feedback and look forward to assisting you in the future.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a3001259-17ea-415a-8969-fc18153f1577",
"author": "Jmine Larsen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtft_peV-XLdC3d8rWOhN3ueubPDqLbXf8TDcS47ddgp5PjFehBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine is very helpful and nice",
"date": "2024-05-08T23:36:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear that Lorraine was very helpful and nice. Thank you for sharing your positive experience with us!",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1df1e4ae-3686-4344-a2f1-636b324047a5",
"author": "gregory anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK53wuShl1wHImWhKqp5iEDXew1VSdArb6qC8dol-p6gDYQCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome experience Laurane was very helpful",
"date": "2024-05-08T23:34:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your awesome experience with Laurane!",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "280ea66f-dc8b-4b61-b5ef-6c89758ab285",
"author": "Carrie Moi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJ_ehtaWxlvN5bMuFgK1zCC-R1aetxj0ouBNVtTCzJ6jUzRq8h=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine was very helpful on helping me getting a storage. She was very nice",
"date": "2024-05-08T02:26:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! Lorraine is a valuable member of our team and we are glad she was able to assist you with your storage needs. Thank you for choosing Storage Star - Anchorage North.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a8c13ad5-0a89-4e90-b759-8ce738631d3b",
"author": "Margarita Mendoza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6y1V7Vo9XXTDAB-oVEUhkiZ8ucuL_vjwCWS9WxzwJpUhtZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine was awson and very friendly and price was best in town 😃😀😀😀❤️❤️❤️",
"date": "2024-05-08T00:58:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words, Margarita! Thank you for choosing Storage Star - Anchorage North.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ac97f063-4a76-49c3-8d2b-3a0243f6abfc",
"author": "Cynthia Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-0952KsVmtw-8MLaP-U1w0fJ1MkzuqAWp07ld679YEsfQ6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful got me in same day explained everything very well 10/10",
"date": "2024-05-07T23:20:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear that you had a great experience with us, Cynthia! Thank you for choosing Storage Star - Anchorage North. If you ever need assistance in the future, don't hesitate to reach out to us at (907) 337-8555.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba75f398-c7e9-40fd-b5fe-c15c054e064d",
"author": "Steven Carlson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOQbabgw57D2n1rU_QQ4oAkmwiE4sAi89A3yI4iOnYlo_QC-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine is very friendly and is a delight to talk to.",
"date": "2024-05-07T22:06:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. We are honored to have Lorraine on our team, providing excellent customer service. Thank you for choosing Storage Star - Anchorage North.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "56e6e260-1734-4daa-a263-42931b1a8f71",
"author": "Shawn “GoldFish” McVey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHiGIvNNOKyywVeyrrz29PKa4brAP6we7AsqHiGfN6-Px1IBtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage has always been secure And Ms Laurene is always kind and helpful.",
"date": "2024-05-07T21:46:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your kind words, we strive to provide a secure and helpful experience for all our customers.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "dc6a900d-2ee7-4371-ac48-4674b79cbf48",
"author": "Adrian Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrPqkqBoU2OBOJIO0WoVR0F7JtPHvSqA-lCSMkSh6XT5NtMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady at the front desk is the nicest and most helpful person! Anytime I have somewhat of an issue, she’s quick to resolve it.",
"date": "2024-05-06T20:39:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that our front desk staff was able to assist you quickly and effectively. Thank you for your kind words!",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3baa7d33-25a0-4d06-8b76-96336088c392",
"author": "William Cross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNtvvTx17nUSSe75LUmV_V5rRkDz2jsQs_nNVZ2njGJK65Sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really easy to set up. Very friendly and accommodating",
"date": "2024-05-04T23:37:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We strive to make the process easy and accommodating for all our customers. Thank you for choosing Storage Star - Anchorage North. If you have any further needs, please don't hesitate to contact us at (907) 337-8555.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0aaff29-993e-4f26-8bf2-466b3f02e071",
"author": "Alma Cahill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOkbQebNA6JrXJN7zQlaST86VcPAbiD2QPOUJ_fmYHuFgEOg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Lorraine has always been ready to help with any problem that has occurred at Storage Star. Some were my own problem, which we laughed about, but she was happy to help. I'm glad that she is working here.",
"date": "2024-05-04T21:11:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated, Alma. We are overjoyed to hear that Lorraine has been so helpful to you at Storage Star. Thank you for sharing your experience with us.",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0869049d-94ca-4752-b090-dd6d29df8a65",
"author": "L Pearl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6-kThWd_gh9MruLsk2cFNAtrQI6J6mVfMuqY1ljrzO8iJFA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good for storage purposes",
"date": "2023-10-18T22:11:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, L! We appreciate your positive review and are glad to hear that our storage facilities have met your needs. If you have any further questions or require assistance, please don't hesitate to contact us at (907) 337-8555.
Storage Star Anchorage North",
"replyDate": "2024-07-08T00:59:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9b19e93-eaa3-4254-8a6d-41921be73059",
"author": "Caro Cuellar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmja3_q3Rx_lqxF8XanjhiD3d48ec7FZ1oI1pE5r-Mh5buQ0BQKA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lorraine was great and very thorough in her explanation. Thanks for such great customer service",
"date": "2023-08-15T20:22:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Caro,
Thank you for taking the time to share your positive experience with Storage Star - Anchorage North! We're delighted to hear that Lorraine provided you with excellent customer service and thoroughly explained everything. Your kind words mean a lot to us, and we'll be sure to pass them along to Lorraine.
If you have any further questions or need any assistance, please don't hesitate to reach out to us. We're always here to help.
Thanks again for choosing Storage Star - Anchorage North!
Best regards,
Storage Star - Anchorage North",
"replyDate": "2024-07-08T01:00:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62bd95f4-e726-4f6a-8d11-a68cc1c4bae6",
"author": "John Baptiste",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbm6VPgLV7funbhLbjCT-cspjigYqKaU8-QdACRjcDZzx5PQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-19T06:51:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, John. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2023-07-08T01:00:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fcb68cc6-3091-4e42-bec1-200c746c6b5c",
"author": "Cristal Gamage",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVc4HW-RKiH2xX_bP8Ff_vEsic2ZQKONe1kYrlo4o5xNNk3yT8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service the lady is very friendly!!!",
"date": "2023-05-04T00:58:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Cristal. We are thrilled to learn that you had a positive experience with us! ",
"replyDate": "2023-07-08T01:00:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "807a4c9b-6a47-42d4-a7d3-651a7d78803f",
"author": "MeLon Chan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImWLO4zk7iz2Gtwi4jsGE0twWKby1OXCoi4uq4aun8CxTmAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I never thought I would have two-cents about a storage unit, but I am SO grateful we picked this place for our storage needs - even before they became Storage Star. Lorraine Anderson is a WONDERFUL manager and goes above and beyond her station. She shows she cares more than almost any manager in any business I've seen and I feel like she really cares about the well being of her tenants and their belongings.",
"date": "2023-03-11T22:20:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Melon. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2023-07-08T01:00:00.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8a4826d7-0f2d-40d8-b317-9f2f1add170b",
"author": "Sabrina Benner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHY8d_bRWRpTYfV1_X7QWGD6h8PgD5yAHcb1d3h3kUMiZuGw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2023-03-05T05:56:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Sabrina. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2023-07-08T01:00:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "301407b9-0cb5-4581-b4de-e07364d577d4",
"author": "LaTrell Weeden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdktIT6sNpeEzs6e47pof2LBFh0956-1gx5TmyBfKYkiaLaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine is amazing do not let her go she is the best part of the company",
"date": "2023-02-03T02:24:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
"replyDate": "2023-07-08T01:00:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14710273-598a-485e-b65d-5694fee0c77d",
"author": "Erica Fletcher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXw9sucBeccmJYjkL9PEPlvtuUt2Qknu9zKIEKYKwgpI5KW8CA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-12-07T03:56:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Erica. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2023-07-08T01:00:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6734e3d3-5431-4029-ae15-1ca2ad0db8c9",
"author": "Kaylea Bates",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCyJACLCioJgzfK0-dySjPzhFSrJrN2_E582Gv9NwAb0AlPA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had the best experience ever! The lady was so nice and I wish I could have gotten her name. It was my first time getting a storage unit and she shared a lot of information and walked me through the entire process thoroughly!! :)",
"date": "2022-12-01T00:14:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
"replyDate": "2023-07-08T01:00:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fc98327d-df02-4799-8845-2c0214c509a4",
"author": "Chris Amaro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGBhdPZIiTIP1ZMB0CkfrRqJbfzaJSCbWC4OsJa2dmDkHETk-g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good location always clean not busy. Best prices for square feet",
"date": "2022-10-09T02:41:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Chris. Thank you so much for leaving us a stellar review!",
"replyDate": "2023-07-08T01:00:00.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "149b4706-b872-4a55-b26d-c3839d768e09",
"author": "Simeon Jacoy (MayhemSim)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeiz1wlpTE2EWmeUz-qKgaLqiX900JLEjMfkyJwa4g6JDOfSfGlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-02T08:40:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Simeon. Thank you so much for rating your experience with us so highly!",
"replyDate": "2023-07-08T01:00:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7da9a01a-70d2-405c-a2fa-33d7149f580c",
"author": "Kent Matte",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbyklfn_LLdsYTmLhKt8fdR_jdpw5sOiAbuqd9d-zwzb09hA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great people",
"date": "2022-04-05T05:31:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kent, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2023-07-08T01:00:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24d4afb3-88c9-4712-844a-f01312a6aad1",
"author": "GODRUS LLC FOUNDER",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9mVQBPBDu72s34ohLje7PrywiDFCnEf_qbij6y26tya6VyzCY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good security",
"date": "2022-03-03T19:37:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "37ba5126-d987-410f-99f1-45edf002f688",
"author": "Ricardo Bakker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAexIEbQopLW_Tfa5k6T0dqTuxdnaMcbNY1-RTAsU_eHQJxf5V=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-02-23T04:33:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ff18bc73-4c2a-494f-9c1f-e6d6730ca9d9",
"author": "Dezarai Merculief",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJLpjjN_KGS-lqs6HrbwzCkBXV15FwPAYWoiMecZQHGZkluOzN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-02-14T01:46:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "dfa127fe-ec6b-487a-bd58-5642bbce65a2",
"author": "twig nation",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqm-DyeKi6W9dvubZxCXS8U_NM57Ljpp5s021b6qOIN-i0B766OQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best storge place ever!!!",
"date": "2022-02-02T07:07:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "75676340-d639-4262-a81a-40e716a519a6",
"author": "Cherissa connor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVGE6TZZCeFBp-GXwmQhegbpkq0lDEy9km83nPzo8Ujh-0pPml=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-12T22:10:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e25c7f37-5a7d-4bf4-8ec1-25e87aacbf96",
"author": "Raymond Bourdon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLiqTkTNUk6frwzECzOR6Rd0UQJ1Itgo_hAPhQwoGOcqX9NrEr=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good price",
"date": "2021-06-29T19:07:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d8c9bfa7-b9ab-42f0-946e-a853ad4521a9",
"author": "Tasloach Kuany",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXvdf11kM-6PwM_rSV2Oe1qqaDofL_Btuco5CcGLIhlo1RH82Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service",
"date": "2021-05-23T15:43:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "abea33f7-4436-43e1-bd72-fdfd877bb7ec",
"author": "Simmer Down",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaS4Gd1dzPV_MF_9V_CesL-yJWL4Av9FzvyXtut7A71Lxu9xpa=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Family owned and operated and polite and accomidating",
"date": "2021-04-29T21:50:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a40b1ba-f352-4f80-a8e7-93d34221d54d",
"author": "Christy McMurray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJ1Tc3pAkzJBGbprVT5uOC03vUE1yZSvLDJk_mlq63CiMrBIhLig=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great people, great prices. My go to storage facility.",
"date": "2021-04-23T18:39:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "aa5a8003-ce14-4131-a865-bc3221904177",
"author": "Kat Mama",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyOFtOmrEPBDb_AwQv_TmrB3IQkQn5awz8_yEt8ipW0amUUBzU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Denise is super awesome and has always tried to work with me.i in fact am a repeat tenant.the prices are kinda high but they dont want you to loose your belongings .she is very communicative. Love this place",
"date": "2021-03-03T05:59:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5 star review! We really appreciate your business and are glad to see you are a return customer!",
"replyDate": "2021-07-08T01:00:01.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6beb05a1-72f9-43fa-8412-2168e163aba0",
"author": "Jesse Castro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGx3vRrQXsuV9Uc9PonixPwyOWcz6ov74msHV9N8OBqlvLRgJ2=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'm satisfied, no complaints here. You guys have carts to make everything convenient and hours of operation are convenient aswell.",
"date": "2021-03-03T04:55:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, we really appreciate your business and are glad you're happy with A Sentry Mini Storage!",
"replyDate": "2021-07-08T01:00:01.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "f006817e-5bca-401d-8df2-e284e17a08a3",
"author": "Alice Bushey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXa2uk4HfU8RLz1KnI_sApqxnsVjon3_7TA4VCNIAtlCpOmC6C=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just bought some dryers from a friend who has storage there",
"date": "2020-09-23T04:53:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5 star review, we are glad you enjoyed your experience at A Sentry.",
"replyDate": "2021-07-08T01:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43430349-31d0-42fe-951e-5da33fa208f9",
"author": "ryoryan warner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgZy5Lu9SDP80myeUF15bBa6tnMYh44Sjc8xDPlaipHnvSNjTOuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Perfect 👍",
"date": "2020-08-24T00:44:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your great review! We really appreciate you as a customer.",
"replyDate": "2021-07-08T01:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7597ca3f-e0d6-42c4-a226-e199a90dffc2",
"author": "Matt kramer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwKhspOYe7cu3ECbxwwA4R-mzenvJIUEHYQLwr0tjFfFecwQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2020-08-02T21:41:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, we really appreciate you as a customer!",
"replyDate": "2021-07-08T01:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64e8e72b-117b-44ed-aebb-1a660f8343bd",
"author": "Morblane Demit",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2pYevPxU5H0yTtV7nObLmvmFKid2XrOo3CUzDB9zxa3NYqxYYSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I Love it!",
"date": "2020-07-06T02:00:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your great review! We appreciate you as a customer.",
"replyDate": "2021-07-08T01:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fffb3327-17a2-4bb1-9172-c9d0b5774687",
"author": "James Webb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU61cdxh-OF-GAPY2VX0POCFhKknnm-lnmke88obOH4uSQEDHZu=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2020-06-26T23:20:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review!",
"replyDate": "2021-07-08T01:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d6b65c1-0275-470d-b0e8-c3948f5d53c7",
"author": "Daniel Deal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7bUdaF7Q5VfYOHhqMNpTZi5Xg_WGc-2iw_WTp8ghy5nmikQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The owners and employees are great, courteous and friendly. The storage is very secure.",
"date": "2020-06-16T09:18:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review, we appreciate your business!",
"replyDate": "2021-07-08T01:00:01.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "aa5fb56a-dc58-4132-adb7-4f6772f7e273",
"author": "Gage Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXla3WLqnAggefJ7aHMGfZF5CnXamjXf9lYwnndfSH7Hleg5MMXGw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Had a great first experience based on a recommendation from a friend. They had a really good deal for first month sign up, really good customer service and a clean/well maintained facility. Security seems sufficient, and I'll update this 4-star up or down when I'm done with my unit! Definitely recommending to others already. (Also a $50/Mon bonus for referrals 👍)",
"date": "2020-05-15T00:20:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We are happy that you're pleased with your experience at A Sentry Mini Storage.",
"replyDate": "2020-07-08T01:00:01.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "ebbdf7a4-832a-4eaa-8f48-78ff071a7354",
"author": "Gerald Ettinger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUM0qsNdqAT_WhpZ-TEfNIhkRaXLdz8H73cagSHtKNGCvy33sE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Denise the manager is so awesome she helps people save money buy calling them to remind them they need to pay b4 there late charged.\nI’m greatfull at such a strange time in the history of America that a lady would call me to remind me to pay my bill. So I don’t get a lay charge.\nThank you Denise\nJerry",
"date": "2020-04-06T00:11:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc9ba7f9-c322-4796-a465-875c03e90d1c",
"author": "Trinity Lovesgummy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWvXWd28330XOSHZCtUtzw9GcMEmr40BO0WafpN6d2nbgQA5rq=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady is so nice and makes everything understanding about stuff even when you first started and she explains everything that you need to know!",
"date": "2020-02-02T03:19:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your great review! We are happy to have you as a customer.",
"replyDate": "2020-07-08T01:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78dedbe7-34e9-41db-80cb-6943e13fa510",
"author": "Margo M. Farnsworth (Mikki)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJX2yV7ibvICIUfzcb-ItfqGp9do5JR4SSbcaXr0VQF-VPKkRkWA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Really good people and lots of different sizes for your needs.",
"date": "2019-12-23T14:08:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We really appreciate your patronage.",
"replyDate": "2020-07-08T01:00:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f30a6e5e-9f26-4459-abb3-155889e00080",
"author": "Rita Routier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSwqKvB5D8ns7pWEYan76jALT2wHa0GGoXAiHHvLSoiAtmR7Ah=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Two years there. No problems.",
"date": "2019-12-22T17:43:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5 star rating! We appreciate you as a long term customer.",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76ce42ca-e037-489e-95a8-4d836d75c001",
"author": "John Seymour (Simple)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSEhFiollkqVEW7y5dhn16hKjqg0C-bzCqdx7FrZ1sSUemsIyF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-12-21T04:32:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your five star rating! We appreciate you as a customer.",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4fc81a54-045f-4cd6-9100-b194f0a6fe31",
"author": "Terrell Grant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmSsWikNJnyFB2aOEoQb322WA6iHGOP9IisJzhOOdA_zCNJjt-ng=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean Storage with Easy Entrance and Exit.",
"date": "2019-11-17T02:30:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We pride ourselves on keeping A Sentry clean and comfortable for our customers.",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "089280fe-86b5-46d2-91e8-50d1cba67c01",
"author": "Tyler Abbott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7oYpSa1Ujs-rIUGkjh_FJOdtwsQN2qsT2vTB2hkySqgLi9u4d_A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-11-01T04:40:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5 star rating! We appreciate your business.",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55db40d9-5c51-4004-81f8-c37588c24039",
"author": "Matthew Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVF7I-6XWc4io2Wu5xIvNA1ujONMb719-kD0sSjl1TeyHcaMlem=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-29T05:58:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5 star rating! We appreciate you as a customer.",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62f7d417-2690-4c7a-a1a3-0e845d164440",
"author": "Jesse Nakada",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7Un1fbfqCOGbehFAEep9jtCrXKndSni6U3rtZg3U_PxCB2G_a=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great secured storage.",
"date": "2019-09-30T17:30:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5 star review! We strive to give our customers a great experience.",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "b8efd2cd-12b7-4599-bd2f-04e53ccfc99f",
"author": "Emilee Hogins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKO6bLzmJEoV94-V0l8EtSPtLLNLtf-j-vH3jRMOgH9bBTW_A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-09-22T01:46:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5 star review! We appreciate your business.",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "945fb417-5d33-430f-b6bf-24deb71c0c31",
"author": "Duane Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvCpMMOqNqtD-EwB7Ggl-Ee1Zs3qiH9a-P70kCFSKJh1ZUHYEH=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-09-18T05:58:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 4 star review, we appreciate your business!",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9fd8c520-2f58-4843-94bd-4b9f189ad90d",
"author": "Thai Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcyTAHPnW8-6h5oGBkC0yS-jLFgaXtFsHn38IZ-SF4YcZjzzS0lw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-09-15T21:45:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the five star review, we appreciate your business.",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3d373ec-75e8-4565-9c87-71d9f792d9a3",
"author": "AKSykeya",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXeu9X0zsdIyMntcsTHnuyA9mYAOe3EEefq8JUtX6oSK4Pw8i-=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-09-04T01:42:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, we are glad you are happy with your storage experience at A Sentry Mini Storage!",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "879b1d53-e575-4935-9320-00159ba6e304",
"author": "Rebecca Pendleton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLeVhxPVnksXwMCMoESK1i1jPO3AK8HpCSjTXsA6UUszAb5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-26T22:55:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5 star review! We appreciate your business.",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da282b5a-1c67-4408-a813-eb21ebd236e8",
"author": "W Behr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoCgSlfU9NQO95JjOgX2qINuhOHG5_eT8WgkzsJSHyvFsejFhznw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I love this place they remembered me from 10 years ago and are still a great place to store things that you don't want to get rid of but don't want to clutter your home",
"date": "2019-07-31T06:20:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your great review! We are so glad to have you back with us again and that you're happy with your experiences with A Sentry Mini Storage.",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fbad450-15e9-4ffa-9e57-1fa3e5f43108",
"author": "Keiji Yamoto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLh638byj9D65RnPwamkSDJkF6lfo3d5KhZJFr_Ll147_MBUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with these guys for 3 years, love these guys. Even i went thru difficult times, couldnt pay my bills for 6 months but they were flexible with me. Thank you so much for your understandings, and your business!",
"date": "2019-07-15T00:59:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your great review! We are glad you have had good experiences with us and are happy to have you as a customer.",
"replyDate": "2020-07-08T01:00:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a48d33b3-3a05-4b82-a7ba-7fd02c1e39f8",
"author": "Barbara Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpGJ9Kh8b55QvKgUz-oD0fMs98MdKj6fRAvtmby3-TQj_YqVQe=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "The units are well managed and maintained structurally. The price for units are reasonable. They have a after hours online payment website. Security of property is taken seriously.",
"date": "2019-06-18T19:15:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your great review. We really appreciate your business and are glad that you are happy with what we offer to our customers at A Sentry Mini Storage.",
"replyDate": "2019-07-08T01:00:04.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "857c5b7b-efb4-412b-995f-3b3c9a5075b1",
"author": "Nicole Gamboa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0rkCkt15u63Q5XSq6L99OZB_6hOoEiIclI9QqerJbXndl4Qo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great security. Spacious storage unit",
"date": "2019-06-05T21:56:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for your great review. All of us at A Sentry appreciate your business!",
"replyDate": "2019-07-08T01:00:04.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "b6ccaa78-7c3a-4b69-9720-68963bccc911",
"author": "Irene Frauenfelder",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUov9pVCRZxi9gSbwyBb2iTm4aiCZJUc5kdXYrp0HqoceNepCU3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-05-15T04:04:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5 star review! We appreciate your business.",
"replyDate": "2019-07-08T01:00:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26cf5141-1b5c-460a-a5b8-88d779fc3a73",
"author": "Lisa Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjAJRvGiLqniv0GPDeyeY1GbUyXQEO1IEPEFf5qVQU_8HkNg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-04-17T05:21:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bf4f8aaa-a129-4df9-bc5f-4fddf982e9da",
"author": "Jessica Teague-Beach",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV956M7hRfw2NWhKH7Cqv89Fbere55qs379Kctuo0AODFPNIZk3fw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Despite what others say about storage places this is a good one to be at. They are curtious And understanding but still have a business to run. The lady is always nice when I come in, even when frustrated or busy.\nThe sizing of unit to price is a good ratio. The elevators are a bit slow but it's great when moving big loads that are top heavy.",
"date": "2019-04-02T22:41:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your nice note. We appreciate your business! We strive to offer great service to our customers.",
"replyDate": "2019-07-08T01:00:04.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "3512d424-79e9-477c-ba4c-d7b46c513e8b",
"author": "Ellen Dilley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXtRDHZ7ptGKT3kVHk1rkFGbtxRCIzauRL70XD6Spr-cti9n4BYA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice people, lots of storage options available at an affordable rate.",
"date": "2019-03-11T02:34:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much! We appreciate your business.",
"replyDate": "2019-07-08T01:00:04.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a149bc6a-915e-40fa-81c7-c34d554f6f0c",
"author": "nt. Templin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2kNn54wbLmAAHU80lsOrDr53S6FsOrAMsMBD3uJpdR7l2Z-he=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good place! Great rates!",
"date": "2019-03-05T21:17:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your great review. We strive to offer our customers great service and rates.",
"replyDate": "2019-07-08T01:00:04.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "25c5be2b-163b-4941-8e3f-a44f32c47f36",
"author": "john olarey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9T9KDgMz9CNXg9qdghMk_5Px1D8kcqokOgmwatsb4vMD4aozGTw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great for storage of any kind",
"date": "2018-12-07T07:15:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7235f247-5a19-41b6-b2fa-eeebca866e96",
"author": "Brenda Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLY519bu2HHy9SfrosskV6UtQoRnf1fwSvLGY_Ff10Ze2za5A=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-09-09T08:36:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0a12bae7-4bf1-4cda-8dd2-5c062bdc02f9",
"author": "Bubba",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxmAyOzX6SI4UEdG-0UisObLtG4d-RH9hkx9RJHAhq6bu88w=s64-c-rp-mo-br100",
"rating": 4,
"text": "Large elevator to access 2nd floor units. Carts on both floors. Looks a bit shady, but, it is a storage facility.",
"date": "2018-08-11T05:24:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "558100e7-7da2-4b48-8bd5-e799ffb230cf",
"author": "hasani zimmerman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMw8ygJ0eIJWtokb-VrBkUv40oUNMkh4z7Iu2VJAhaMUd8C890=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-06-22T08:24:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fe085ac5-fa7f-484d-8af8-b7e1b0333740",
"author": "Alan Lokke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEhDAQ_LuREuPGu_UhdhozFJe1XH19Gi2CEYfi72H6-RtSo4jhXg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Reasonable prices. Nice people!",
"date": "2018-05-27T00:05:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "61c83a8b-4301-4d03-9810-5020cd189314",
"author": "Christy Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXc7li7_nOiC7HsNHIDVZZ1isday4AxPahFmYTlB2GkSnL_Tc00=s64-c-rp-mo-br100",
"rating": 5,
"text": "Prices are great property well-secured clean",
"date": "2018-04-05T20:22:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a4d8453e-153f-4b77-b9fa-c6bda4dca92e",
"author": "kalyn montague",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6ijxjp3_mvC_Qsae83yltIO8eLMM_5zcQHBaRo7Rwje6Skw6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-12-13T14:44:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "460ca21e-9db8-4ee5-b8ba-7fb4989337d9",
"author": "SuzanneMarie Johnston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5u3rn0zE3u5z04ROMBWRld3-dX0TauAIqsL5wymBfH3kQuXDT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Convenient, affordable, and decent storage spaces. Itd be alot nicer if they can extend their hours on the weekend, cuz i get off of work late and kinda important i get into my storage cuz im going outta town, so i was kinda dissappointed i had to buy all new luggage and stuff . But yea other than that, their grrreat!!",
"date": "2017-11-26T03:48:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "f7a2a305-578c-410e-8c46-88368be1e804",
"author": "FIERCELIFT GEAR",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGnk_oLCu-yBaatbKjaf7IY4kYmb6WGBebl3zUnEHgKSofidSK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store your stuff",
"date": "2017-11-07T01:55:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9b090c79-cd6f-41dc-a31a-020be72e2d1c",
"author": "Marc Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUg0z-AsZPmkAV9ENOi3Jq5rnemmJ-srrZT7G0nX1SWXqG6YBw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great place",
"date": "2017-11-03T18:35:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "db1744ab-11ca-48fb-a347-06cf8c53e68e",
"author": "Judith Villanueva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdnKa2QKkwrcmCY7_Ygh0nBAnXvVGO3wGBt2MOixkcUmlJbg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good place to store your stuff. Well Secure and nice clean storages of different sizes.",
"date": "2017-05-23T17:15:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
}
]
}