{
  "summary": {
    "average": 4.7,
    "total": 843,
    "distribution": {
      "1": 43,
      "2": 11,
      "3": 19,
      "4": 45,
      "5": 725
    }
  },
  "reviews": [
    {
      "id": "aff8d84f-bacc-44f7-b883-9f068ba3d790",
      "author": "Big Flash",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhLHOtSQZVzo0D-qdLsSe5NKIGRilb83uqTyFIyhjMWdXbvEU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was great and took care of me very much appreciate it thank you",
      "date": "2026-07-06T23:25:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words about Johnathan's customer service! We’re glad to hear that you had a positive experience. Your support means a lot to us!",
      "replyDate": "2025-11-10T00:28:13.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f396b816-2b95-4e2b-97d8-0566f465650d",
      "author": "Rusty Killion",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2HOALOQp3SMBKsJQgBgmKvmkCBlrmJL_91iXN48m4U48AsqGg8w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The staff is super friendly and helpful. Nice location, easy access",
      "date": "2026-07-04T15:01:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the great review, Rusty. We’re glad our staff was friendly and helpful and that you found the location convenient with easy access. Please contact us anytime if we can assist further.",
      "replyDate": "2026-07-07T00:28:13.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "58593d17-6a5e-4c3b-be10-a0459c03cf8b",
      "author": "doug wells",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlPW8euMOt2v8CIdwg9oxN8m8wb5OL8OnX1HrKGpqDRk607yjq=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great staff! And very efficient!",
      "date": "2026-06-29T19:58:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the five-star review, Doug! We appreciate you!",
      "replyDate": "2025-11-10T00:28:13.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "179be074-7b20-49f2-bf98-230555db22f4",
      "author": "Kerick Stevens",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5hvQXsbtvAWE3y9zMokUm72-WI_-YA1nChA6orhanIYL9qg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome units, great customer service and high quality all around for a storage unit facility. Annette at the front office is wonderful to work with as well! Highly recommend using them for storage.",
      "date": "2026-06-26T20:07:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Kerick, we’re glad you loved the units, our customer service, and overall quality. We’ll pass your praise along to Annette. Please contact us directly if you need anything.",
      "replyDate": "2026-07-03T00:28:13.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ed51f58f-35f6-479c-b573-72762336656a",
      "author": "James Holmquist",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4CXlk_JvJTaNxn_c0LrNL2sMMAC3hOmhVky7V57Apmqhu2A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Storage Star is spectacular.  Annette always has a smile and very attentive of my needs. The Lincoln site is clean, well maintained and easily accessible.  There rates don't jump in price like other sites do. I would highly recommend this facility.\nI have a small locker at the syway drive site and Jerod has been wonderfull as well, very attentive and friendly.",
      "date": "2026-06-26T15:19:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, James. We’re thrilled Annette and Jerod provided attentive, friendly service and that you find the Lincoln site clean, well maintained, easily accessible with stable rates. Please contact us directly if we can assist further.",
      "replyDate": "2026-07-03T00:28:13.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "12889b17-7ae1-4634-8bd0-a140e12f04f5",
      "author": "Operations Manager",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcLN8G-iyBLlQvr8Obujx9XcOUqsc5RhS5STuwm1u970xICQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amber was very gracious and helpful.  She made the process very easy and did some extra homework to fulfill my request for adjacent units.  Thank you!!!!!",
      "date": "2026-06-26T02:56:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind feedback. We're glad Amber was gracious and helpful, made the process easy, and went the extra mile to secure adjacent units. Please contact us directly if you need anything else.",
      "replyDate": "2026-07-03T00:28:13.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dd2a62db-9e47-4bcb-aaee-c125fd87283b",
      "author": "Martha Wilton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8-9NNAvs_X9YYsEox7ZGHMvMAXsCiJsUQasUXv6EKz6QukQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We have had nothing but good customer service from Annette. She has always addressed any concerns of ours right away and is always friendly.",
      "date": "2026-06-25T23:36:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Martha, for your kind words about Annette. We're delighted she has addressed your concerns promptly and been friendly. Please contact us directly if we can assist further.",
      "replyDate": "2026-07-03T00:28:13.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d661e2a6-9c27-46e2-9651-e2ebb3f1c616",
      "author": "TheRF",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrj0q8NGhRwfEatklM2f8yolt3P4OhHM7LIXyLQc-7eNX0T-kk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette at this location is fantastic! She has outstanding communication and tremendous follow up when it comes to customers! You guys have an amazing crew on your hands!",
      "date": "2026-06-25T22:07:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the fantastic five-star review. We’re thrilled Annette’s outstanding communication and follow-up made your experience great and we’ll be sure to share your praise with her and the team. Please contact us directly if there’s anything more we can do for you.",
      "replyDate": "2026-07-03T00:28:13.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f0ddf6c2-2a01-4bd8-ba08-850f284922ca",
      "author": "Carol M",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCCt2zgpSOLR1ZtJMWri9xXmmdN4uZSDiX4fF8rgsl2vvMWQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great large and reasonably priced RV storage space.  I spoke with Annette and she knew exactly what I needed and took care of me in a friendly, professional manner.  Five stars to Annette!",
      "date": "2026-06-21T01:47:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Carol, we’re glad you found our large, reasonably priced RV storage helpful and that Annette knew exactly what you needed and took care of you in a friendly, professional manner. We appreciate the five-star review; please contact us directly if we can help with anything else.",
      "replyDate": "2026-06-26T00:28:13.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "86adac18-5aef-4430-b6ef-23d6f07883d1",
      "author": "Vonda Holt",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGLG-cA1S8ZMT8iHPEtky-EOIcORdZzrRzY42F2oygNlTWFw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was very helpful and the process was quick and efficient.",
      "date": "2026-06-17T20:44:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Vonda, we're glad Annette was very helpful and that the process was quick and efficient. Please contact us directly if you need anything else.",
      "replyDate": "2026-06-19T00:28:13.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "82473adc-616a-45e9-b0d2-61fae9d8552b",
      "author": "Charles Campbell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLI81zlL-cx501N8FqhcUdl-27ePl9_ZNGTFeK50dIiZdMwpM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "they are very good at the facility. the grounds are clean and the units are clean as well.",
      "date": "2026-06-15T18:01:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Charles. We're glad you found our staff helpful and appreciated how clean the grounds and units are. Please contact us directly if there is anything else we can do.",
      "replyDate": "2026-06-19T00:28:13.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7779d531-d58b-4b6c-b4ce-0c6e2ff886d6",
      "author": "Kristin Weigand",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHK9RejtzLAofe1FQMVgjulBDOCeaKvW0vaUBVI5haAoxWaQs=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We needed a secure, affordable storage unit for the summer and Storage Star in Loveland fit the bill. The facility is conveniently located, clean, secure and the staff are very friendly and helpful.",
      "date": "2026-06-14T21:58:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Kristin. We’re glad our Loveland location provided a secure, affordable, conveniently located, and clean storage option and that our staff are friendly and helpful. Please contact us directly if you need anything else.",
      "replyDate": "2026-06-19T00:28:13.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5c088f7c-deef-4c0c-bca8-1dad124724e2",
      "author": "Nicole R",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkrf8MRBeRbyCQ-NwLCl1kEzGY2KIagKTQcZNGpzQRLjDEXJUd=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Was a wonderfully quick and pleasant experience with Annette! Thank you for getting us in so fast!",
      "date": "2026-06-12T21:45:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Nicole. We’re delighted Annette provided a wonderfully quick and pleasant experience and got you in so fast; please contact us directly if you need anything else.",
      "replyDate": "2026-06-19T00:28:13.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c654045b-0891-4892-8784-6d5eede1c6ab",
      "author": "Mort Mortenson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLucOzKepZAS4LIWr0yGmOW__3fRCR3pzGfv7eC7PDnnFUh5w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I want to say thank you to Annette so much for being such a big help and enjoyable to speak with you are the best and I would highly recommend you to come see her for all your storage needs.",
      "date": "2026-06-12T17:24:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Mort, for your kind words. We’re thrilled Annette was such a big help and enjoyable to speak with, and we appreciate your recommendation for others to see her for storage needs. Please contact us directly if we can assist further.",
      "replyDate": "2026-06-19T00:28:13.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "678cfd4c-5bb8-4251-8403-7dba79ad65d4",
      "author": "melissa sharpe",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOmM3FA5BJq9x6PDM-76xNIMWSmpd0wPs9wEb3ZjCLEnX0wl6l=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "so helpful !\nI so appreciate Annette !! she let my contractor before I could get there to sign the contact.\n\nThe best and most affordable place for storage",
      "date": "2026-06-12T16:24:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Melissa — we’re so glad Annette was helpful and allowed your contractor to sign the contract before you arrived. We appreciate you calling us the best and most affordable place for storage; please contact us directly if you need anything else.",
      "replyDate": "2026-06-19T00:28:13.000Z",
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "243a455d-11f3-4d6a-9836-8d15d0305cae",
      "author": "julie benson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIlUBsHRTY2rlNHx2yL9mhgdpG8ILVQQJuQ7WpFSB00quWeIV_=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Very pleasant people and I recommend them for Storage  needs they gave me a lock for doing a review",
      "date": "2026-06-11T01:44:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Julie. We're glad our team was pleasant, you recommend us for your storage needs, and that you received a lock for your review. Please contact us directly if we can help with anything else.",
      "replyDate": "2026-06-12T00:28:13.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5e6cd477-2dc8-4bd4-96ac-048619369168",
      "author": "keith yokem",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI15UtxcfU5jZvsQ2mfgPedPGXu38KOLggwOUW87qnPjPNA_A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Hello, I would like to give credit where it is due. This is a wonderful Storage facility always clean no complaints on my end. They have additional 24hr access available for a reasonable price they keep it very secured. I remember when I first Started renting with them I had left my unit unlocked and I had gotten anStarted renting with them. I had left my unit unlocked and I had gotten a phone call directly from them within an hour of me leaving letting me know that there was no luck on my unit. The staff members are amazing professional, outgoing, and transparent. Trust they will always work to find a solution. One of the managers, Annette, has gone above and beyond to assist me a handful of times for different reasons always has a great attitude every Interaction thus far has been pleasant! Amber and Carla you guys rock ! Very happy with Firehouse Storage keep it up yall!",
      "date": "2026-06-10T20:02:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Keith, for recognizing our clean, secure facility, reasonable 24-hour access, and the quick phone call you received when your unit was left unlocked. We’re proud our team, especially Annette, Amber, and Carla, has been professional, outgoing, and helpful, and we’re glad your interactions have been pleasant. Please contact us directly if we can assist further.",
      "replyDate": "2026-06-12T00:28:13.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "53a6400e-bfe3-4f71-81a3-0351ab0ce840",
      "author": "Fabian Rodriguez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInC-WPPPzHA_UGBE4dj-JH9nADz9rCXhPYQ9D13cT_-K4aNQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Celeste was great",
      "date": "2026-06-07T22:43:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Fabian — we’re so glad Celeste was great. We appreciate your feedback; please contact us directly if there’s anything else we can do.",
      "replyDate": "2026-06-10T00:28:13.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "69e7dd87-dab5-4b9c-8536-e5a161decd3e",
      "author": "Kelly Wright",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkSxFLhPoXYY1tj0aptkYzEZrrZUjRZnXFLGpA7tM9i1LcGA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-06T19:54:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kelly. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2026-06-10T00:28:13.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5c5eb44c-82f6-482a-817c-1917310da085",
      "author": "K",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7-JXqkOx1byBRjC2-eNmRgXCAytFB712okAleP4Iu5WaL3Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly staff and secure space. Carla and Beth, as well as the rest of the crew, are very accommodating. The vintage fire trucks add to the pleasurable experience. I have been with them for years for my storage needs.",
      "date": "2026-06-05T23:00:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for being a long-time customer and for praising our friendly, accommodating staff — we’ll be sure to pass your kind words to Carla, Beth, and the crew. We're glad the secure space and vintage fire trucks enhance your experience; please contact us directly if you need anything.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4e47d783-eb9b-4437-9475-1b7a38318d4a",
      "author": "Scott Fardulis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURHPIpKh9pGJWYsjhokPogPPkopVptzyLJxL03z4FZ13GHKRsS=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette Presser is incredibly friendly and professional. She is the exactly the personality most fitting for her role. We have previously been a client and we’ve now recommended our daughter as a client as well. Storage Star rocks!!!",
      "date": "2026-06-05T00:13:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Scott. We're thrilled Annette's incredibly friendly and professional service made a great impression and that you recommended your daughter to Storage Star. Storage Star rocks, and please contact us directly if you need anything.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1e34ed3f-b51e-45a9-8107-c77570027044",
      "author": "Blake Fardulis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-FCeFxDzjblji041Kk8PwF_0ffD7HOQSlQpsJkXAOpYgOVh_b=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette is extremely helpful and knowledgeable! The facility is very clean and they have all resources needed",
      "date": "2026-06-05T00:10:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Blake. We're glad Annette was so helpful and knowledgeable and that you found our facility clean with all the resources you needed; please contact us directly if we can assist further.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "52dd66ad-0e72-4f59-8745-6c11cece90cc",
      "author": "Ashton Fardulis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBs9VULHktRbwyJZGWJjZjB3_eSDhW1QmXVakMxSQjZYOaMAbD=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place! Very welcoming and professional.",
      "date": "2026-06-05T00:08:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Ashton — we’re glad you found our place welcoming and professional. We appreciate your kind words and look forward to serving you again.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "75d73712-fc69-4073-87c9-0f98c07625e6",
      "author": "Weirdumbass",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWw-it-TOw_vSOiFyLHqFlWpmtvmpNyJL5EG1cX3rREpn4v6i0o=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "ANNETTE AND AMBER WERE REALY RESPECTFUL AND MADE IT EASY TO UNDERSTAND 10/10 WOULD COME AGAIN.",
      "date": "2026-06-04T00:03:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the great review. We're glad Annette and Amber were respectful and made everything easy to understand. We appreciate the 10/10 and look forward to your next visit—please contact us directly if you need anything.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0fce9874-8d5c-4732-a787-5f00eaefb5ab",
      "author": "Maddie May",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK32d_CL_xnXafsPBAsncy0r1c4qYomvuwdVGtRzxmo5ltj5A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was incredible she worked with us! I would definitely recommend coming here if you need storage!!",
      "date": "2026-06-04T00:02:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Maddie. We're so glad Annette was able to help and that you had a great experience. We appreciate your recommendation and invite you to contact us directly if you need anything else.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0b95c2bc-d369-4d7b-ae3f-83739ed9d42a",
      "author": "Angellena Baca",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlh6mzJHtxcrG2oRajvh_1JIBirL2m_NY97vvMpr58TByz5A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They are awesome!! They treated me wonderfully !",
      "date": "2026-06-03T23:09:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Angellena — we’re thrilled you felt wonderfully treated and appreciate the 5-star review. Please contact us directly if we can help with anything in the future.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3acde7b8-e223-43ce-b4b7-3cb7eac99804",
      "author": "Lloyd Davis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-4aheAP8CbrX2oTgfag9nP4G9yM03a56HHz5KuoRLy3EHeslK=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff was professional, courteous, helpful and the office area was immaculate. The storage unit itself was just like I expected.",
      "date": "2026-06-01T22:14:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Lloyd. We're glad our team was professional, courteous and helpful, the office was immaculate, and your storage unit met your expectations. Please contact us directly if you need anything further.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c0c0081b-ec1d-407a-ac6e-cd0b3aaf9891",
      "author": "Laura Slacum",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO2CqFm2ahxOzsefp-tTaDH8QrAnIwwaqQC0vE5BRhGy9IDg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-01T18:32:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Laura. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5a78e952-a9b7-4ced-880f-7d464ea02903",
      "author": "Gilbert Liotard",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHTc-skdCm0LKNx6kQwXO1Idd_DCmzMCfgmag967AEPOGRvOOLTQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Quick and easy, very nice people to do business with, clean place. Highly recommended!!",
      "date": "2026-05-30T22:41:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Gilbert, for your kind words — we’re glad your visit was quick and easy, our team was friendly, and you found the place clean. We appreciate the recommendation; please contact us directly if you need anything.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3b4bab24-1bcf-408a-a39b-8ae400ebd23a",
      "author": "Jerri Parker",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYmCRJIAUnnpMocIT7qttxId3fm_LeFPIJtVGlViQpGInXdw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The customer service was outstanding",
      "date": "2026-05-30T18:39:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Jerri — we’re thrilled our team delivered outstanding customer service. We appreciate your feedback; please contact us directly if we can help with anything else.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "24db415a-7cf8-439d-9a19-04d160976c2a",
      "author": "Matias Quintanilla",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq17lxINK2qOyAaW_VW-A_AJvIF2ZKEOkp7qQn6N3KMk93120=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Amazing and great customer service totally recommend this location for your storage needs very kind and caring staff at this location in Loveland Colorado keep up the great work 🙏🙏🙏",
      "date": "2026-05-30T03:10:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Matias — we appreciate your kind words about our Loveland location and are glad you found our team amazing and caring. We're honored you recommend us for storage needs. Please contact us directly if there’s anything else we can do for you.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1b8fdcb7-ab40-4f2e-a407-c5cb8fe4a183",
      "author": "Anthony McGuffin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_nBYJMDwtct7ePFcQkM6KED3Iogv4d_Tg4j4frzK77kbRHA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Outstanding customer service every time The staff is excellent and has not let me down in the past 7 plus years",
      "date": "2026-05-29T20:40:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Anthony,<br><br>Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an outstanding experience with our customer service representative, Carla. We pride ourselves on providing quick and efficient solutions to any issues that may arise. If you ever need any further assistance, please don't hesitate to reach out to us. Thank you for choosing Firehouse Self Storage!<br><br>Best regards,<br>Firehouse Self Storage",
      "replyDate": "2024-07-10T00:28:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "69b3898c-84fc-482f-97af-706db762e0da",
      "author": "Troy Nordic",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6lyUUFSQm5vriNxb7wpgK6C9FOwtTIiZhx0CcHG1HKMF2dw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was great to work with. Very helpful. I don't come here often & forgot how to get in & where my unit was. She helped me with everything I needed.",
      "date": "2026-05-29T17:19:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words, Troy. We're glad Annette could help you get access and locate your unit and that she took care of everything you needed. Please contact us directly anytime you need assistance.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3b11efce-1381-4112-853f-6ed1512f43bf",
      "author": "JakeGames",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1ACmEoG91frwHQ5CpuBcfz-RfXDbsu1irU5kNeMQZdoWwkZhp=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-29T15:13:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the 5-star rating, JakeGames, we appreciate your support. If you need anything or have feedback, please contact us directly.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5dd12836-61f5-410a-a1c8-039eebdfcc4b",
      "author": "Andy Swenson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIH-z_N9CQ8Bjcbh3W2dOTUKGbpDWEI8OvqUXXIy_b0e8_dtA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everyone at facility is professional and friendly. I would recommend this storage yard as one of best in loveland",
      "date": "2026-05-28T19:18:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Andy, we’re glad our team was professional and friendly and appreciate your recommendation of our storage yard as one of the best in Loveland. We look forward to serving you again.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f10adf70-b41c-43ab-802e-171ec9690b4d",
      "author": "Adam Crittenden",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkdZrcI1VutMd95m92wm7vJInxvZg0uxzvTypuazwmveg5uA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Clean units many available and affordable. Very friendly staff.",
      "date": "2026-05-28T00:45:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Adam. We're glad you found our units clean, available, and affordable and that our staff was friendly; please contact us directly if we can assist you further.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d0ff25f6-da41-42cc-ba4c-030811b06d33",
      "author": "BRANDT BOROVIAK",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKidAtmdx-f8uhkB92m_hj9yRmt6melHKYz-9xiUGQsRjb-Zlej=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Superior customer service, Made the Rental process straightforward and easy. Units are clean and easy to access",
      "date": "2026-05-25T00:23:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Brandt. We're glad our customer service, straightforward rental process, and clean, easy-to-access units met your expectations; please contact us directly if you need anything further.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d377327f-9272-43f1-900f-d1dee8bd2721",
      "author": "Russell Turner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdOykHXajWbKaC5-qrhgFcC6S0R08wh6lGOdVVmAm6bW2uRHA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was very helpful and very beautiful..",
      "date": "2026-05-23T17:30:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review, Russell. We're delighted Annette was very helpful and that you found her very beautiful. Please contact us directly if we can assist further.",
      "replyDate": "2026-06-10T00:28:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e9eb5730-44f8-4720-97b5-3484a62fde2b",
      "author": "Kaila Metz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHocFzmY5dr3-6cIGL_Z1A4-InHNFfVZNfkdOhkE9wueEZjw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I was helped by Annette Who is hands down amazing when it came to service with Storage Stars. I was even having technical difficulties and she helped me through those as well! She’s been an absolute superstar and has answered any and all questions I’ve had during the whole process. Clean unit, affordable prices, great service! Thanks so much Annette for your support. I would highly recommend this storage facility to any of my friends family and even strangers. Bring your own lock and key for the units.",
      "date": "2026-05-22T20:31:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the glowing review, Kaila. Annette will be thrilled to hear she helped with service, technical issues, and all your questions, and we’re glad you found the unit clean and prices affordable. We appreciate your recommendation and the reminder to bring your own lock and key; please contact us directly if you need anything else.",
      "replyDate": "2026-06-10T00:28:29.000Z",
      "tags": [
        "cleanliness",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d7c6514d-a484-4eda-9c0f-de8e06757aeb",
      "author": "A D",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoKFNflJakT9OrAhCVxYOM-OE5OB7oURYDBJc5tglooICcuw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "A+ STORAGE FACILITY. CLEAN. INEXPENSIVE. FRIENDLY. EASY ACCESS. PROMPT WITH PHONE CALLS. ALL AROUND GREAT PLACE TO STORE YOUR STUFF HERE IN LOVELAND CO.",
      "date": "2026-05-22T15:56:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the A+ review and for highlighting our clean, inexpensive facility, friendly staff, easy access, and prompt phone service. We're glad you had a great experience storing your things with us in Loveland. Please contact us directly if you need anything further.",
      "replyDate": "2026-06-10T00:28:29.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ff3e741a-e6a9-4f8f-82d0-3004e27f24e1",
      "author": "Preston George",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY36qSSgh_5WhDx4MFINSQ48RJhneCOYBnDFcnoOBpHRRjN6Y=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing storage with amazing hours. Annette Presser was so helpful and kind! Love this place!",
      "date": "2026-05-21T20:26:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Preston. We're thrilled you love our storage and hours and that Annette Presser was so helpful and kind — please contact us directly if you need anything.",
      "replyDate": "2026-06-10T00:28:29.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "79389d23-dd88-4e08-a534-7c62dd9c3934",
      "author": "Brighton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTZ6KFxnsiFXrrNlL8ca0tzE8HBzK4PjmZm0KmOm2tUs5lJDY=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very accommodating and awsome place, its clean good prices and great staff. Thanks again",
      "date": "2026-05-21T20:10:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Brighton. We're glad you found us accommodating, clean, and appreciated our prices and great staff. Please contact us directly if you need anything.",
      "replyDate": "2026-06-10T00:28:29.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "59ad9cc4-7f63-4cc8-83bf-e4356a1562c3",
      "author": "Star Seastone",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzflYW7Shf6IfJWzw29cJIelzN7scr15WI36sUQ8d_F0WdLg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I couldn't have found a better place to store my things. Firehouse Storage is safe, clean and well maintained. Prices are very reasonable. The people in the office are friendly and helpful.",
      "date": "2026-05-20T17:08:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review; we're glad you found Firehouse Storage safe, clean, well maintained, reasonably priced, and that our office team was friendly and helpful. We appreciate you choosing us and invite you to contact us directly if you need anything.",
      "replyDate": "2026-06-10T00:28:29.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5697ff37-8296-4981-a90e-4e87084f9c85",
      "author": "Carolyn Baughman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKacUYyqQMd4VoL02g85-HiWvSrVxt5oouIC42S-5iFNOhL=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-20T05:36:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Carolyn. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2026-06-10T00:28:29.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fd502aac-ec4f-450a-a125-2a9427658ad8",
      "author": "Natalie King",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL178hiUHFJ1NN6Q7mlEiE7tyGisvD73meMbDdcvIa3rsVZ1A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was so kind and helpful! Made the move in process fast and easy. Highly recommend!",
      "date": "2026-05-18T17:12:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Natalie — we’re thrilled Annette was kind and helpful and made your move-in fast and easy. We appreciate your recommendation. Please contact us directly if you need anything further.",
      "replyDate": "2026-06-10T00:28:29.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1de82046-eece-46a1-bafa-4ddf94dee014",
      "author": "AJ Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMJ2fT5yaUzH9tcMSZr8m7SgN9rYtEZo57nOlhlDdKhhgWPA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette is awesome!!!  Very pleasant & very helpful!! Highly recommend this storage facility!!",
      "date": "2026-05-16T20:13:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, AJ — we’re thrilled Annette was pleasant and helpful and appreciate your high recommendation of our storage facility. Please contact us directly if we can assist you further.",
      "replyDate": "2026-06-10T00:28:29.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c2e391b4-c1b7-4c2f-a7d0-1aaa37672421",
      "author": "Rae Justice",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWW_fEAojSRBcAU-QVQE4yDg5l_EqJknPvlJuyRQZZJJF4z8p9R=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Firehouse offers amazing service and pretty good pricing. Annette was super helpful, accommodating, and pleasant. I forgot to put a lock on my unit and accidentally forgot something outside; Annette was driving by and saw it, was very kind and put my things inside, put a temporary lock on it, and gave me a call to let me know. Thanks Annette  :)",
      "date": "2026-05-15T21:55:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review. We're glad you found Firehouse’s service excellent and our pricing competitive, and we're especially pleased Annette was helpful, accommodating, and went out of her way to secure your belongings, add a temporary lock, and call you. Please contact us directly if you need anything else.",
      "replyDate": "2026-06-10T00:28:29.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "97669593-93f9-473a-878e-0219b31e2172",
      "author": "sharron gantt",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVl6EhECfstsy8h2k5_vDaGFmL6NEmINDjWT9NQ9SrmJlY2zvEi=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette is amazing to work with!  Always greets us customers with a smile and a bright positive attitude. Whether you see her at the desk or out on the property she is always friendly and helpful!\nShe is very knowledgeable about the units and the vehicle lot operations!  She goes the extra mile to help and get things set up for what we need!  Big Thank you’s Annette for the terrific person you are!!!",
      "date": "2026-05-14T01:19:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Sharron — we appreciate your wonderful review and are thrilled Annette’s bright smile, friendly attitude, and helpful knowledge of our units and vehicle lot operations made your experience great. We’ll pass along your thanks to Annette, and please contact us directly if we can assist further.",
      "replyDate": "2026-06-10T00:28:29.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "20af029e-18d4-4ac7-9d70-32ce75d074a6",
      "author": "Mary Mangelsen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWumTybdmNlouX8Y-gi9U082egYgEy1uJX61HeDsQ4B6hlK_Ml-=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great staff - safe location.",
      "date": "2026-05-11T18:19:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Mary. We're glad you found our staff great and our location safe; please contact us directly if you need anything.",
      "replyDate": "2026-05-10T00:28:29.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b9c7d41a-ee74-4cdc-818e-ed252e8cfa72",
      "author": "Amber Fletcher",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHkRg-jDpf4dh-nq2uhMoMu6szFKZTyXRhoIM4fBAEjnxPXg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent Service AAA+++",
      "date": "2026-05-09T20:13:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Amber! We're thrilled you found our service excellent, AAA+++ and appreciate your kind rating. We value your support and welcome you to contact us anytime.",
      "replyDate": "2026-05-10T00:28:29.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c9a5513d-89af-4bb6-af75-fb9692d967cb",
      "author": "Sam Southworth",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBDHGyGNGQDoQ2-Fd1l-3h-_oew3ESTbBP7XocwF_dZoB_VB4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "highly recommend. very helpful employees",
      "date": "2026-05-06T17:28:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Sam. We appreciate your recommendation and are glad our employees were very helpful; please contact us directly if you need anything.",
      "replyDate": "2026-05-10T00:28:29.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "07970fe8-074f-481b-9391-2201a572e177",
      "author": "Faith Hollister",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_a_AnejJGS7WyRE2_12h4er_5aoDvSr6_bqEOLDS7zAyY8q7-=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla were such a delight!\nLoved the service and great atmosphere.",
      "date": "2026-05-04T21:15:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Faith. We're thrilled Annette and Carla were such a delight! We appreciate your 5-star review and invite you to contact us directly if we can help again.",
      "replyDate": "2026-02-10T00:28:29.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8779e933-7d35-4b8b-86a2-2327f04d330f",
      "author": "Katharine Guzzetta",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzZkksrsc_jUF3JxP3Oh0Prvcpt67i6YEo4lkHwtkAuhPaRw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette has been the most helpful and kind employee I could have asked for. Will be recommending this storage location to folks in the future.",
      "date": "2026-04-29T16:43:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Katharine. We're so glad Annette was helpful and kind, and we appreciate you recommending our storage location to others. Please contact us directly if you need anything in the future.",
      "replyDate": "2026-05-10T00:28:29.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b0b34eca-51c1-4b05-8bfe-f80631e093ca",
      "author": "MostUsefulObject",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKV8Hbi7aFNun6iK3ozxI32QgI670xBw4f8kRng-BgWLmr5do=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We went to check-in at our mom's unit. Annette was extremely helpful, give her 5 stars, she helped us get things sorted out. She helped us get into unit. She showed us how to get there, we're happy we have stuff stored with you guys, thanks very much 5 stars.",
      "date": "2026-04-29T16:39:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5‑star review and for sharing that Annette was extremely helpful in getting your mom’s unit sorted and showing you how to get there. We’re glad you’re happy storing with us and appreciate you recognizing Annette’s assistance. If you need anything else, please contact us directly.",
      "replyDate": "2026-05-10T00:28:29.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5213aa93-0524-439b-ab5d-cee59c5e3f39",
      "author": "Adam Crittenden",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJk9FrkKgEKMXLV4c94OPCUzgtdiuvySCt6hQzWgiRzS-tAWw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very clean units and site. Friendly staff. Very reasonable prices.",
      "date": "2026-04-27T16:58:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Adam. We’re glad you found the units and site very clean, our staff friendly, and our prices reasonable. Please contact us directly if we can assist you further.",
      "replyDate": "2026-05-10T00:28:29.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1bf6ce1f-d5d1-4ac1-a39d-c33fb97cd6b1",
      "author": "Ronald Putnam",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCsM-H8LsMu0Kldizvb28TQN155yRpm6pB164mNUT5uUD_xw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service and convenient storage. Carla was very helpful and patient. Would recommend for your storage needs.",
      "date": "2026-04-25T20:17:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Ronald, we're glad you found our service great and the storage convenient. We'll pass your compliments to Carla; she appreciates being recognized for her helpfulness and patience. If you need anything else, please contact us directly.",
      "replyDate": "2026-05-10T00:28:29.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "37d2453e-4c67-4009-b793-693f134476f7",
      "author": "A.L Collins",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsNyLEAjiM678EG_xhGL6ax5dlzBXCD6y5JEwjEP5MnU4gol19=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Awesome to work with",
      "date": "2026-04-25T19:31:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review. We're thrilled it was awesome to work with you and appreciate your feedback; please contact us directly if you need anything.",
      "replyDate": "2026-05-10T00:28:29.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b132f7b7-2bbe-4e0c-9ee4-6802dcf2b9f0",
      "author": "nathan likewise",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjoDpm8bjO6zW92-mQZRzyOv4yJVDShkAtg7QP5xXhproo0x5A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla has been very helpful and kind!",
      "date": "2026-04-23T21:39:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Nathan; we're glad Carla was very helpful and kind. We appreciate your feedback, and please contact us directly if you need anything.",
      "replyDate": "2026-05-10T00:28:39.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fabf91c7-9c11-477e-babf-d66892ca03aa",
      "author": "Tim Jacques",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhKmLEqXbQQ8SNMyvrxc-088WLRVwsOwfPw5n1ch9Y3j7qaQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla were very helpful. Great to have a secure location for storage.",
      "date": "2026-04-20T15:08:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Tim — we're glad Annette and Carla were very helpful and that you appreciate having a secure location for storage. If you need anything else, please contact us directly.",
      "replyDate": "2026-05-10T00:28:39.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f788e207-6165-43e9-b363-168339bc6a30",
      "author": "Allie Durigan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHXzNYqzUu8xQ0wnwlowFMOWNtJLhE6xtw7UWUxXWcbnkKlw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was absolutely fabulous every step of the way from move in, throughout my multiple years there, and in the move out process. If I wasn’t leaving the state I would stay ! Annette was and is the joy of this company- excellent customer care, communication, and genuine love of her work going above and beyond. Thank you Annette!",
      "date": "2026-04-20T14:37:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are utterly delighted to hear that Annette provided you with fabulous customer care. Thank you for choosing Storage Star!",
      "replyDate": "2025-07-10T00:28:39.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "42fd1830-b901-4c4c-b6a3-53341ffd2b34",
      "author": "Derek Dwyre",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6-_IO07gxjWW5e-05k-HIB2yXHDHnk22J9vZmKt_x-9NHc4Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annete was so helpful and solved my problem very quickly. Carla was very helpful, also",
      "date": "2026-04-18T16:56:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words, Derek — we’re glad Annete and Carla were able to solve your problem quickly. Please contact us directly if you need any further assistance.",
      "replyDate": "2026-05-10T00:28:39.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e9da3f3a-a789-4d34-b484-89e775778399",
      "author": "Patrick Raymond",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWW5_uYr53VbDxGc9Q1kjp4OFDF0C_jAsB_Uvw1tGa0PhA9Egtn=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly and helpful staff!",
      "date": "2026-04-18T15:56:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Patrick. We're glad you found our staff very friendly and helpful—please contact us directly if we can assist you further.",
      "replyDate": "2026-05-10T00:28:39.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "015f332b-74aa-4975-b2eb-9c4c255dc7e9",
      "author": "Sharon Mullins",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoYz_xegYI_8S96jIf_nf-K0XhG2do5dCZ-t4SCbu_-f7O46s=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-04-16T22:05:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Sharon Mullins, for the 5-star review — we appreciate your support and are glad you had a great experience. If there's anything we can help with in the future, please contact us directly.",
      "replyDate": "2026-05-10T00:28:39.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4664acc8-ecd6-44f1-bb63-2d2f50aa29bd",
      "author": "Gina Gonzales",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI475Mp4TD7Y-D4HV9sFzFCtN2bznJBI_iVsg4bN1Z-4tZsmA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great dealing with Carla and Annette!",
      "date": "2026-04-15T20:32:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Gina. We're so glad you had a great experience with Carla and Annette; please contact us directly if there's anything else we can help with.",
      "replyDate": "2026-05-10T00:28:39.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7e9e5ebf-b252-4471-8399-d06925c5b7c0",
      "author": "Christopher Massarotti",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlX07YXehDd8URtHz248PgfSNdEcuHczPX0hL6hc6uItqrGQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla were absolute ROCKSTARS. Kind, Courteous, prompt, and professional",
      "date": "2026-04-11T19:13:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Christopher, we’re thrilled Annette and Carla were absolute rockstars and appreciate your kind words about their kindness, courtesy, promptness, and professionalism. Please contact us directly if we can assist you again.",
      "replyDate": "2026-05-10T00:28:39.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "11e2d6ab-25d7-4e6f-b7c0-ba2875b03e66",
      "author": "Scott Blair",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsUagiDElzmsiFe3Pu4JF43HURfcWii5orNwWiWmYdcu8MzA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service and very polite. Helpful and kind. Great storage facility.",
      "date": "2026-04-11T18:58:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Scott. We’re glad our team was polite, helpful, and kind and that you found our storage facility great—please contact us directly if you need anything.",
      "replyDate": "2026-05-10T00:28:39.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "05bb986f-a295-4ffc-a9ec-616618601803",
      "author": "Courtney Norris",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLF6MFphHIXtLVyndQNwk-Qbw12X1_7X2anWJjOQAxr0DjFPA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla and Annette are fantastic and so helpful!",
      "date": "2026-04-10T22:51:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Courtney — we’re thrilled Carla and Annette were fantastic and so helpful. We appreciate your feedback; please contact us directly if you need anything further.",
      "replyDate": "2026-05-10T00:28:39.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1c39192f-7c5e-4db8-93ac-dd677a2f79bf",
      "author": "Michael Rochat",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1EfcPiTNGZlJFs55P_YQqivku2Kn023AZUtWJJvn8CnVDLRoVZA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very clean and accommodating",
      "date": "2026-04-10T19:20:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Michael. We're glad you found us very clean and accommodating and appreciate your feedback. We look forward to welcoming you back.",
      "replyDate": "2026-05-10T00:28:39.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9f0ce214-314f-407a-b6bf-b3f5dd70958f",
      "author": "Deshawn Ferguson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVbBb73IGffHpAvaZUb9i_YF-TFjVldxU_WKHeRFW-Pto7GA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Preparing to move back home and needed a place close to where I live for storage with easy access and storage star was the place to go. From the moment I walked in and to the moment I started to use their facilities was a cake walk. Started an online reservation and by the time I fully submitted my reservation, someone from the front office was already contacting me. Left on lunch to meet in person and signed my lease agreement and was back at work before my lunch was even over. Celeste was very welcoming and making sure that what I reserved was what I needed. Will definitely use them again if I’m ever back in town needing storage. They also offer discounts if you refer a friend!!!",
      "date": "2026-04-10T17:56:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review, Deshawn. We're thrilled our online reservation, quick front office follow-up, and Celeste’s welcoming assistance made the whole process a cake walk. We're glad the unit and convenient location met your needs and that our referral discount was helpful; please contact us directly anytime you're back in town or need storage again.",
      "replyDate": "2026-05-10T00:28:39.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "86ba027d-b47e-412d-b540-28668a6bd541",
      "author": "MaKayla Norris",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9s-LW16II4ZKY85-ShfpYVNNyzkRqUXh-9W57eUknBfIERg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thanks Carla",
      "date": "2026-04-09T18:29:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, MaKayla; we'll make sure Carla sees your message. We appreciate your feedback and are here if you need anything.",
      "replyDate": "2026-05-10T00:28:39.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "121df073-fb71-4cac-a7f4-685f6dc28841",
      "author": "Alan Jarman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoi_ZV6duZVZbHK_pttADJLhCJho0sRZhNC78-dr4CWuqs8mDX=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Celeste did a great job of working with me to get me the unit I needed at a great price. Excellent customer service. Alan",
      "date": "2026-04-08T19:00:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Alan. We're glad Celeste could help you find the right unit at a great price and that you had an excellent customer service experience. Please contact us directly if you need anything else.",
      "replyDate": "2026-04-10T00:28:39.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "65c18e17-c740-45c8-9e64-260b271152f2",
      "author": "Shannon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUZyoXsf8gliBfqBq9l0kdO2KNFn8uA8mhLsYe1Wg6kHP5wcS9=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "i have never found any other place that are there when u need somethg ad more then welling to help u anyway they can. my lock was cut off ad as soon as I told them they didn't play around . they where on it faster then I was. ad even gave me a lock to use tell I got a new one. they told me everythg to do ad what I needed to do ad every thgs they where going to do. they where working on it before I walked in the office. its great to know that they care ad they realy r there to help u. u just have to ask them.it great ad nice they make u feel like ur someone like family ad u matter. thanks to them I don't have to worry about anythg they great ad will tell who ever is in need or looking for a place for ur thgs ad safe. trust u will not find any better place then rite here. thank u so much for everythg realy thank u",
      "date": "2026-04-06T20:15:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Shannon, we’re so glad you and your son feel our team is understanding, easy to talk to, and always willing to help. Your kind words mean a lot to our staff and we appreciate you recognizing the effort we make to ensure families have what they need. Please contact us anytime if we can assist further.",
      "replyDate": "2026-02-10T00:28:39.000Z",
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "df2ab70d-8673-42eb-be1e-7da3712b0fc0",
      "author": "Jeffrey Carlson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfkL0ZOR4tBSkyKob2mjo6GUzKUurpKYiT6OHRteqa-garaw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean, well maintained, easy access.",
      "date": "2026-04-03T16:34:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Jeffrey. We're glad you found our facility clean, well maintained, and easy to access; we appreciate your 5-star review and welcome you to contact us directly if you need anything.",
      "replyDate": "2026-04-10T00:28:39.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "370836d0-e508-46da-9045-97ae75aad93e",
      "author": "scott starkson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZajfxyZZ8oEWiifYmjGeytShRfu0ocWsULvkej5yZLMwR=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly, answered all questions, pleasant to talk to and work with",
      "date": "2026-04-03T15:36:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Scott, we're glad you found our team friendly and that we answered all your questions. It's great to hear you found us pleasant to talk to and work with. Please contact us directly if you need anything else.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "457f3397-0dda-488b-9f82-27ab0c4860eb",
      "author": "Luciana W",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5E4cl9QybZGUbyt3j9gE_4bFmM6B32agwukjgaAO1_YF_Yg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Super friendly and helpful staff! Great experience!",
      "date": "2026-04-01T23:01:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Luciana — we’re so glad our team was friendly and helpful and that you had a great experience. Please contact us directly if there’s anything more we can do for you.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1499c4ca-6673-4562-9f5a-f5f68d69ee8b",
      "author": "Bort Simpson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXI2Aq7MhSn9izwbcCwabFBqipYoHD8xeosfQkNFfj-uYgB-7g5=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Been a customer since 2022. This location is secure and always accessible when needed. The staff is also extremely helpful and friendly. Carla recently helped me sort out some questions regarding one of my units which was extremely appreciated!",
      "date": "2026-04-01T07:16:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Bort. We appreciate you as a customer since 2022 and are glad our secure, accessible location and friendly staff, especially Carla, have been helpful; please contact us directly if you need anything else.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "260af518-aff0-43e3-9c84-d330b44b81c3",
      "author": "Teresa Price",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyrYfOdlj_bcgkuAGMggKOQ0QFP9fZzzKN4R0aqYbHu1RcZg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "This Business was easy to find. Annette and Carla, we're an Absolute Joy doing Business with. They were very thorough with explaining all the steps. They made everything so easy. I feel very good about renting a storage unit here. Thanks so much for meeting my need!",
      "date": "2026-03-31T23:12:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Teresa. We’re so glad you found us easily and that Annette and Carla were a joy, being very thorough in explaining every step and making everything easy. Please contact us directly if you need anything further.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f322aee1-455d-49e2-8570-8d22d6627b4f",
      "author": "Kimberle Spooner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmkAMxXTz74vwFTFXJ7xYQBHt_c9LnpnF7NXuihW9IEn-vvD0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla you are overly graceful, we have been so pleased with firehouse we have rented for over 5 years and will recommend to everyone to rent here!\nThank you",
      "date": "2026-03-25T21:50:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Kimberle, thank you for the kind words; Carla will be thrilled to hear them. We are honored you've rented the Firehouse from us for over five years and truly appreciate your recommendation. Please feel free to contact us directly if we can assist with any future rentals.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fe2b553f-9d15-4a92-999d-d550072186a8",
      "author": "Brad Webb",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxBsnpsTW9Sgb63Ivvf5m5Q9A2FJjigJHH7t8PauaRoiwGFQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla has been great to work with. Always pleasant and great customer service.",
      "date": "2026-03-25T21:35:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Brad — we’re glad Carla was pleasant and gave you great customer service. We appreciate your feedback; please contact us directly if you need anything else.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "770511a1-7bda-4c13-ba7e-f7d68894dd60",
      "author": "Tony Jaquess",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtPtRa6Fc_b3D7022x7CH8Tg20wcsKg5FUV61nQDrAzIeL4w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Ive had a unit for three years at loveland co location and when i needed a bigger unit the girls were on top of it and called me right away.there a great team that works with the customer, security is very good always someone on site.",
      "date": "2026-03-24T18:03:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for being with us for three years at our Loveland, CO location and for sharing your experience. We're glad our team responded quickly when you needed a larger unit and that our security and on-site presence met your expectations. If you need anything else, please contact us directly.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b4a957ae-90cb-4728-93c1-3032ecf08303",
      "author": "Chris M",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQNm95WJRrU_Q_A6C4BkXt7jtqONXPSaSF_MsNWVTG6LxcwDo5=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service and storage!",
      "date": "2026-03-24T17:33:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Chris! We're glad you enjoyed our service and storage. Please contact us directly if you need anything.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c545122b-66e9-4938-8082-2a24d4595abb",
      "author": "Dana Christensen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUb2WKaVSYU2c69i6BDYGj08KFqHHiPcl0YMseBUGecg0-GNpeT=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2026-03-24T17:30:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dana, thank you for the 5-star rating — we appreciate your support. If you need anything or have feedback, please contact us directly.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f052c248-d4d0-4cf8-a1d1-62a955b1cbfa",
      "author": "Emmanuel Etienne",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMTAZBv71zvVSGWjFK0IYnwS4GJUUMOrmtL3cDtQ5LFrxZHA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very good storage unit. Conveniently located off highway 287. Very nice units of different sizes. Customer service is awesome. Annette and Carla are very attentive and friendly. Annette and Carla have done a great job with answering my questions about the different units and monthly specials going on. Security measure is great as well. I highly recommend this storage unit if you're looking for convenience and variety in unit sizes.",
      "date": "2026-03-19T23:05:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Emmanuel, for the 5-star review and for highlighting our convenient location off Highway 287, the variety of unit sizes, strong security measures, and the attentive service from Annette and Carla. We appreciate your recommendation—please contact us directly if we can assist with anything else.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c59ed1d6-1230-4de3-a594-559d7ca65fa8",
      "author": "Rebecca Rose",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3D0J1T7z-jSLJUOrmQ7o9J39rOtiZM0_IptnfZ9Vpi9Eoo8Hk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Move in process was easy, units are nice and clean. Carla was very helpful answering my many questions!",
      "date": "2026-03-16T06:50:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review. We're glad the move-in process was easy, the units were clean, and Carla was helpful with your many questions. Please contact us directly if you need anything further.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "896f9529-998e-4ffa-9641-3e0414b5d705",
      "author": "Joseph Krueger",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMLIu6VjUk_bACKtSlwo8rDQ5jqhd-0cpwrDjyt5OyBE_QZw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-03-14T18:48:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Joseph, for the 5-star rating. We appreciate your support, and if there's anything we can do for you in the future please contact us directly.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ba05b586-cae6-46c7-a005-1ac82f9b73ec",
      "author": "Karilyn Clark",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKeStaIrDlYEJyKn46LszsQ5aZgil5_wuFWsmNkNtJSuw8Ng=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was very knowledgeable and helpful",
      "date": "2026-03-14T18:29:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review, Karilyn. We're glad Carla was very knowledgeable and helpful and we'll pass your praise along. If you need anything further, please contact us directly.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2928d6ce-d4cc-43f5-a2a8-6a8c845b799e",
      "author": "Susy Hopkins",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkzVDhvux9X4JzXhZY8tIHq_Fd9jT4VplZoFCs26o7aZCHirhn=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla was very accommodating",
      "date": "2026-03-14T18:29:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review, Susy. We're glad Carla was very accommodating and appreciate your feedback—please contact us directly if we can help with anything else.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3abb8284-0778-42ba-a9d4-58140139b184",
      "author": "Amber Dukes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRI7TGk5sgPzzekbdHVNkf0om5QaQ8dy4utOizsJthKDd38g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience",
      "date": "2026-03-14T17:37:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Amber — we’re so glad you had a great experience. We appreciate your feedback; please contact us directly if we can assist with anything further.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e39c7b96-c7a0-4910-98f2-9ec75aec6220",
      "author": "Mike B",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqWkywyXOdJj6hX_9N1wm_zsjAp0scfeWytumU0RLSLIkthqw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla was a great help!! Friendly staff and great facility!",
      "date": "2026-03-14T16:08:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Mike! We're glad Carla provided you with excellent assistance. Our friendly staff and top-notch facility are always here to meet your storage needs. If you have any further questions or concerns, please don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:28:48.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7d8f22b0-a2e7-4239-a68a-20a5dd0653b7",
      "author": "Vince Eck",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_i7s35Nld-QFPFoZZmqVvg4IgugtFGmxmLH9lYF3YXiEjwA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla and the team are very responsive, when I botched and lost my keys.  Great Service and Great Team!",
      "date": "2026-03-13T21:19:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Vince. We’re glad Carla and the team could respond quickly when you lost your keys and that you had a great experience. We appreciate the kind words about our service and team—please contact us anytime you need assistance.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a3257dae-90c9-4df2-9b87-ef55808ba750",
      "author": "john fazzino",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsZRdmjgCPx7vF2DP1HV8dSgevscGvW8bY08NQ7sm52Ub2kg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly, polite, and helpful. You can’t really ask for more than that as customer. They quickly showed me the units I was interested in. I found what I needed, signed up quickly, and was out the door. Service with a smile.",
      "date": "2026-03-12T19:29:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, John. We're glad our team was friendly, polite and helpful, showed you the units quickly and made signing up fast with a smile. Please contact us directly if you need anything else.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "208f7554-b409-40f7-bed8-8b290e94c2c8",
      "author": "kent pickrell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEwcNwcYprChzlwAEx-AKhei7tzsoPCB83avUc9f1KKc8beQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have stored my SeaRay boat at Storage Star on Lincoln Ave south of Loveland for over 2Years. ( I was formerly called firehouse storage) I have found them to be a secure facility with 2 coded gates that allows customers easy safe access. The staff of Anette and Carla are very helpful and friendly. I give Storage Star 5 Stars!\n-Kent- Berthoud, CO",
      "date": "2026-03-11T21:49:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Kent, thank you for storing your SeaRay with us for over two years and for the 5-star review. We're glad you find the Lincoln Ave facility secure with the two coded gates and that Anette and Carla have been helpful and friendly. Please contact us anytime if we can assist you further.",
      "replyDate": "2026-04-10T00:28:48.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dbf0e538-43cc-41d8-b819-ce020fc93bba",
      "author": "Amber Torres",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVK3EWLfe59YGzQEcXAtHkPrvO2bVBmeJUko-aZb0exhsguzLIQRw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla is very professional, friendly face, helped my mom figure out the appropriate size storage unit. Not pushy at all! We will be coming back",
      "date": "2026-03-07T22:40:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Amber — we’re glad Carla was professional, friendly, and helped your mom find the right unit without being pushy. We look forward to serving you again; please contact us directly if you need anything.",
      "replyDate": "2026-03-10T00:29:02.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e61228fc-9d84-4cd5-a38c-4d4fbb427569",
      "author": "David Escarcega",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_2h1m56lYiE0N0yXt1sQzOPhSvYxALYNKW0tDJZcgh5xKxA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "very convenient and well serviced.",
      "date": "2026-03-07T20:05:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, David. We're glad you found us very convenient and well serviced, and we appreciate your feedback—please contact us directly if you need anything.",
      "replyDate": "2026-03-10T00:29:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2ae38586-611a-4532-adbe-ab1e8a1021a3",
      "author": "Julie Doty",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXeWwV0EXB7TioqlthCfMQvQGc_y9ndjtLc7fPJQz6ec6PXA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great people very clean facilities",
      "date": "2026-03-04T20:38:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Julie. We're glad you found our people great and our facilities very clean, and we appreciate your kind feedback—please contact us directly if there is anything else we can do.",
      "replyDate": "2026-03-10T00:29:02.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3da2fd65-8740-4b3a-8958-8eb7e0273a3b",
      "author": "DJ Chess",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILql-KOMtk5rRYicxENrf7xCDidEO6STfUtZJK0XgTsADJBA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great and friendly service. Great area. I would recommend this place to others to use this place. Carla and Gavin are spectacular and very helpful. I appreciate the service here.",
      "date": "2026-02-27T20:37:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your recommendation, DJ! Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:29:02.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "745bf158-85ca-4146-86ba-131f1fe1e71d",
      "author": "Jose Ybarra",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYdNxEgmSU3zvlGQNJgFeNe6Yy4twzqgIjHoELSL5lTgt9TNvh3A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette presser and Carla Stearns helped me get into a unit 4 years ago and today they got me a space for my dad's truck! Very helpful and easy to communicate with!",
      "date": "2026-02-27T17:10:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Jose. We're glad Annette Presser and Carla Stearns could help you secure a unit four years ago and find space for your dad's truck today, and that communication was easy. Please contact us directly if you need anything else.",
      "replyDate": "2026-03-10T00:29:02.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "42f65212-a375-420a-bd08-d969b8ff302d",
      "author": "Tom Swaim",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIomQ5CApe_N_NOQywX8YJd4EjvkfztGf1kDKuUgQF3sD0NEg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla were very hospitable and welcoming and very knowledgeable!",
      "date": "2026-02-25T23:35:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Tom. We're thrilled Annette and Carla were hospitable, welcoming, and knowledgeable; we appreciate your kind words and invite you to contact us directly if we can assist further.",
      "replyDate": "2026-03-10T00:29:02.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "77709675-7e24-415e-8a03-2cf3e7fc3840",
      "author": "Ariel",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6Io45He-dh-tubwz5WlCToFriXuzz2BgXSgrPk2vW12IEw9M=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Had a great experience renting from them. They had shelves in the unit and that was absolutely amazing!! Also. We were moving late one night and forgot to lock our unit, they do daily walks and called us to let us know that our unit needed locked. Overall great experience with them!",
      "date": "2026-02-23T23:14:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Ariel. We’re glad the shelves in your unit made moving easier and that our daily walks and call alerted you about the unlocked unit; we appreciate your feedback and invite you to contact us directly if you need anything in the future.",
      "replyDate": "2026-03-10T00:29:02.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "65cbfb62-22ec-40bc-9280-1f76dc8e29ef",
      "author": "Terra Sander",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9cD1ZMKQepMbqEQ56f3A1vHiitlHrqyQcID4oKLHw3MS4Ww=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was great! Wonderful units!",
      "date": "2026-02-21T18:25:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Terra. We're thrilled Annette was great and that you loved the units; please contact us directly if we can help with anything else.",
      "replyDate": "2026-03-10T00:29:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6b15475b-b6b5-4595-8f69-81548068ed69",
      "author": "Jeremy Keen (JFKisofficial)",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMcKBj-c6EtTE5T6koFK0_7jUBwlmeCWtgH2cRq5zmOUe8lg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette is awesome. I’ve had a unit here for several years, and unfortunately the key disappeared for my lock. I came in on a Saturday and she was able to quickly get the lock removed and get me on my way. Very much appreciate her!",
      "date": "2026-02-21T17:18:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind review, Jeremy. We're glad Annette could quickly remove the lock on a Saturday after your key disappeared and get you back into your unit, and we appreciate your several years as a customer. Please contact us directly if we can assist you further.",
      "replyDate": "2026-03-10T00:29:02.000Z",
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "257df48c-7141-48d4-99ce-715de97bb9e4",
      "author": "Maureen Williamson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITfuHF5oGMZ5KPq8-dlo-fbc6kNaMRPxuyxJFOo1xMLheYwg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Annette was fantastic. Great storage and great service!",
      "date": "2026-02-14T17:30:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Maureen. We're thrilled Annette was fantastic and that you enjoyed our storage and service; please contact us directly if you need anything else.",
      "replyDate": "2026-03-10T00:29:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7b6be4ca-660b-4fda-a394-e207e97fa3d6",
      "author": "Anthony Moon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-ZvxE7_T-ilbG1KHZBoQXraU54FBeVDS_oBlJOcZZTT6rxg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Needed to store a few toys we got at xmas time. They had a great selection of affordable units to choose from. Easily found one and reserved online. The unit was perfect. Clean and accessible units. Helpful and courteous staff. Dont hesitate to reserve a spot!",
      "date": "2026-02-12T19:54:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Anthony, we’re glad our selection of affordable units, easy online reservation, and clean, accessible unit worked well for your holiday storage needs. We’re pleased our staff was helpful and courteous—please contact us directly if you need anything else.",
      "replyDate": "2026-03-10T00:29:02.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c1456560-766a-45e8-98cb-8c27b64060a9",
      "author": "Karen Martiny",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOylGlyTm3Br9C0OyagQsvccq0WsXiElToMjb-edElClFQ_jBWoA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We rented a storage unit here for years for our nonprofit organization.  The staff was always helpful and our belongings stayed safe the entire time!",
      "date": "2026-02-12T17:52:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Karen; we appreciate you trusting us for years with your nonprofit’s storage needs. We're glad our staff was helpful and your belongings stayed safe — please contact us directly if we can assist you again.",
      "replyDate": "2026-03-10T00:29:02.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0adcae96-6e32-4625-b660-6c7a77fb7ed8",
      "author": "Andrew Purcell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtrPBvERrWQl2vGCrzYjHkQDN149rgE_Ag6U2GfRofb3ovGg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The process of getting a unit was seamless which was great since moving is so stressful to begin with. Their payment structure to move also took a lot of stress off for when the 1st payment is due. The in and out privileges are secure and extremely convenient. The staff was very patient with me since I thought that I could get a smaller unit but there was no way that my stuff was going to fit and they put me in a larger unit. I highly recommend this facility.",
      "date": "2026-02-11T17:10:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Andrew. We're glad the move-in process was seamless, our payment structure helped reduce stress, and that our staff were patient in placing you in a larger unit with secure, convenient in/out privileges. Please contact us directly if you need anything else.",
      "replyDate": "2026-03-10T00:29:02.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ca1e8e5d-ccb8-450a-9966-46ce89d3a34f",
      "author": "Jacob Locricchio",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKD_icNOqOhG9v4MWqK8KysLtxwJ2YhDGIgWOD9BfIUbXCDTA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy to deal with and always very responsive.",
      "date": "2026-02-05T19:14:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Jacob. We’re glad you found us easy to work with and responsive, and we appreciate your feedback; please contact us directly anytime.",
      "replyDate": "2026-02-10T00:29:02.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "265e0c06-76f5-4a07-933a-47c7e140f763",
      "author": "L Dawson Gray35",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEmlpe4WLflayBF4usRKihPIU2WtfA3f416O9xGSl_V9X9sw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-02-04T23:13:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review, L Dawson Gray35 — we appreciate your support. If you need anything, please contact us directly.",
      "replyDate": "2026-02-10T00:29:02.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e05dd3e6-0e4d-4b1b-960e-a3a5caaa039e",
      "author": "Tina Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV51yb-DiBDqFhdWTfejmUzZR2WcyK9oQXg_kAP4mNLUxBZEQSb_A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Highly recommend!! Great storage units and staff!! Carla was very helpful. Thank you",
      "date": "2026-02-02T18:08:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Tina. We're thrilled you highly recommend us and that our storage units and staff, especially Carla, were so helpful. Please contact us anytime if we can assist further.",
      "replyDate": "2026-02-10T00:29:02.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "08217efa-bfc9-4ddf-b040-58771d1302c7",
      "author": "Joe “Sorin” K",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDQpQum6NPsjWLCf5CbxjN2DBqbBCPRTnqI5-BvovLUSODH70=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everyone one here was super sweet and helpful got me in and out quickly cuz I was on a major time crunch not to mention the prices are incredibly cheap!",
      "date": "2026-01-31T18:59:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the great review, Joe. We're glad our team was super sweet and helpful, got you in and out quickly during your time crunch, and that you found our prices affordable. Please contact us directly if we can help you again.",
      "replyDate": "2026-02-10T00:29:02.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "609fe874-8f0b-4a45-926f-9926ee1417ca",
      "author": "Liz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuIXFIPnho6hPcuHFHfh-pyIHa3BpDIc84HHgE2YAOJOlN4QBcQg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My husband & I are moving to CO from Chicago, and we needed a local storage unit we could trust our property to be safe at such a distance without paying an arm & leg. I read the lowest reviews of several different storage facilities in Loveland & Fort Collins before I made the decision to take our first truck load to Storage Star/Firehouse Storage on Lincoln Ave. I always read the reviews and I do not get paid to leave them. I review when I am thoroughly pleased with doing business with a company and am happy to come to know the good humans that work at them.\n\nThat being said, I have to say that from the moment I saw the two odd names of this storage unit and wasn't even sure of the precise company name, I had an unusual feeling this was the place for us to be. So, on a whim and that female intuition, I went to get a unit for us. The place is beautiful and I really enjoyed the Firehouse atmosphere from the moment I walked through the door. Once we all started joking while setting up the account, I knew I found myself in exactly the place I was supposed to be!\n\nThe staff are awesome and just extremely helpful! Everyone is friendly and I enjoy the banter and laughs more than anything! It's like seeing and talking with old neighborhood friends. Those are always the sorts of mom and pop places I make my regular businesses, no matter what market they serve. I like good humans, and anywhere I find them in this world, I have an extreme amount of gratitude for the experience. Annette, Carla, and Stephen have just simply been an absolute pleasure to work with on this enormous move of ours across country!\n\nYou want a quality, clean, secure storage unit that isn't going to break the bank, and good humans who care about you, your property, and your business? You will know you found the right place just like I did, when you arrive on site! 🤗",
      "date": "2026-01-31T16:57:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Liz — we’re honored you trusted Storage Star/Firehouse Storage on Lincoln Ave during your move from Chicago and are glad our clean, secure, and affordable units met your needs. Annette, Carla, and Stephen will be thrilled to hear you felt at home with our Firehouse atmosphere and friendly service. If you need anything as your move continues, please contact us directly.",
      "replyDate": "2026-02-10T00:29:02.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2e768332-5de1-4d81-8138-339210e54e6d",
      "author": "Jacob Pharr",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoIY-UGBSdWpBdVNNKmg51ejKg4aecADLIyS6UogtwxOZAuCvj=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Renting from Fire House Self Storage was a breeze. Annette and Carla were amazing. They were very knowledgeable of the units and the rules. I definitely would recommend this facility for your storage needs. Or stop in and visit these lady's if you want good conversation. Seriously great buisness!!",
      "date": "2026-01-31T16:16:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Jacob. We're thrilled renting was a breeze and that Annette and Carla were so knowledgeable and friendly, and we appreciate your recommendation. Please contact us directly if we can help with any future storage needs.",
      "replyDate": "2026-02-10T00:29:02.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f0cf3603-669f-4b7b-ac5c-e2ed950fa29c",
      "author": "Al Geist",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA8Weo35fam415vOEkxHSLvvES-lhyNrsDuSdq8lvVsaxKbw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-01-31T16:12:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Al Geist, for the 5-star rating — we appreciate your support. If you have any feedback or need assistance, please contact us directly.",
      "replyDate": "2026-02-10T00:29:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9af665ed-2ef9-4af7-aae4-9275f8ad1b44",
      "author": "Natasha Doyel",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCsoeZefZuEBmkPWZkUFZu0wZKxsEwq7o8hDJkXWnARbWfZF1RIA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2026-01-31T02:18:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Natasha, for the 5-star rating. We appreciate your support and look forward to serving you again. If you need anything, please contact us directly.",
      "replyDate": "2026-02-10T00:29:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b0212c6e-1b0d-45db-b7b5-bde2ed81d23d",
      "author": "John Latimer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmtNqc7EfKdSiU6W_MOsYAABQT0wKkdgrdcajbianRlhqJPQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I can’t say enough good things about my experience at StorageStar, and that’s 100% because of Carla and Annette. From the moment I walked in, they were incredibly welcoming, professional, and genuinely kind. They went above and beyond to help me with everything I needed, answered all my questions, and made the entire process smooth and stress-free. Highly recommended!",
      "date": "2026-01-30T21:52:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, John — we’re thrilled Carla and Annette were welcoming, professional, and went above and beyond to make your experience smooth and stress-free. We’ll share your kind words with them; please contact us directly if you need anything else.",
      "replyDate": "2026-02-10T00:29:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "170a4fb2-d94d-48ee-9d80-7e0d674a4cbd",
      "author": "Tonya Aspegren",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjBdMhlhNK3zOvWrtsop_i-x2q4Y6Aeb5gk31ua6J0PngaXWY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Skyway Storage Star is a clean and safe facility. Jarod has been above and beyond courteous & helpful, both in the office and via email. All sizes of storage units on different levels with an elevator for convenience. Could probably use some additional rolling carts, but highly recommend this facility for whatever your storage needs!",
      "date": "2026-01-27T19:36:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Tonya — we’re glad you found Skyway Storage Star clean and safe and appreciate your kind words about Jarod’s service and our variety of unit sizes with elevator access. I’m sorry for any inconvenience from limited rolling carts and we appreciate the suggestion. Please contact us directly if there’s anything else we can assist with.",
      "replyDate": "2026-02-10T00:29:04.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0c817931-3509-4c07-8b50-1471670b1386",
      "author": "Shannon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpdL-78XMiYNG7uav2X4n-RbnnIXOB_IGzKFqRy44ogS968rFsQQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing service as usual, we have rented here several times over the last 20 years.",
      "date": "2026-01-24T13:00:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your continued trust and support over the years, Shannon. We're thrilled to hear that you consistently receive amazing service. We look forward to serving you again in the future!",
      "replyDate": "2025-11-10T00:29:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1b594716-977c-4ca4-bca8-8230049266df",
      "author": "Beth Miranda",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtniVWLsEuv-Xtv1_u8FBWMdQ1eDyTCwRWB3cMG-mT1k9_6-pY=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla and annette were amazing.They helped me right away and made sure everything was taken care of and storage units are good clean.Area is nice kind of cold.",
      "date": "2026-01-22T23:50:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review, Beth — we’re glad Carla and Annette helped right away and made sure everything was taken care of and your storage unit was clean. We appreciate the note about the area being a bit cold; please contact us directly if you need anything else.",
      "replyDate": "2026-02-10T00:29:04.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0affcf11-1cad-4b77-9d62-82d650377d5c",
      "author": "Stephen Filijan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocII61aTmdr9ivwRTRQNlSLSfCi9aFOqLJZ7XyyuOgjEICf8hQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Love firehouse storage, easy to store,safe location and great employees. Carla and Annette helped me and they were knowledgeable and understanding. Great experience.",
      "date": "2026-01-20T22:49:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Stephen. We’re thrilled you found Firehouse Storage easy to use, felt the location was safe, and had a great experience with Carla and Annette — they will be pleased to hear your compliments. Please contact us directly if you need anything further.",
      "replyDate": "2026-02-10T00:29:04.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "264366ed-db85-4d3b-bb17-1336b6656c59",
      "author": "Shashone Walker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZ5KNQoVx1IvQBty65b3HwBXJpRjp_bS0wgIUEBhANyBleoxH7-A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The office looks amazing. Great environment with friendly employees. The staff ( Annette, Stephen, Carla) was awesome with the help provided to get myself a unit in a timely and orderly fashion. 10/10 recommend!",
      "date": "2026-01-20T17:22:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Shashone. We're thrilled you found the office amazing and our staff, Annette, Stephen, and Carla, friendly and helpful in getting your unit in a timely, orderly fashion. We appreciate the 10/10 recommendation; please contact us directly if you need anything else.",
      "replyDate": "2026-02-10T00:29:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dccaf919-574e-450f-a454-8a47bd453108",
      "author": "Jim Jamz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwb-dRpjMtH7ixCzxsrQt15BjsGYj1qrAZuQhYQCvmcWWKG_wE=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great customer service and a smooth secure process.  Thank you to both Carla and Anette.  Solid Storage spot.",
      "date": "2026-01-19T15:01:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Jim, for the great review. We're glad Carla and Anette provided excellent customer service and that you found our process smooth and secure; please contact us directly if you need anything else.",
      "replyDate": "2026-02-10T00:29:04.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "687e30b4-e136-4369-a1e0-2e250a48213e",
      "author": "Ken Mesikapp",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvO5wO7HIzGrOqEB-mxeE_YsjeBYyy4FLsBkG5pMkB78AGgg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Super friendly and helpful. Highly recommend.",
      "date": "2026-01-17T18:40:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Ken. We're glad our team was super friendly and helpful and we appreciate your recommendation. Please contact us directly if you need anything.",
      "replyDate": "2026-02-10T00:29:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "236fb688-3a35-41b1-a81f-65f362472c58",
      "author": "Ginger Adam",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkhaiFXp-hh1E4heSwvWDQ7eqBSybpioR7FQJ_a8bCDxHZOg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla jarod\nThey are excellent customer Representatives more than helpful pleasant to talk to very knowledgeable thankful and grateful for them",
      "date": "2026-01-03T22:54:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to share! So happy to hear our team was able to help you out, Ginger!",
      "replyDate": "2025-08-10T00:29:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "16386b3f-8294-4a17-82a5-acc0354c7576",
      "author": "Christine Torres",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyNGQHXXq9X4ACYrfiyQmtvTmCiz51dNziPCve-2ZIE3cwsKfd=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy to communicate with. Fair charges, and clean and safe environment.",
      "date": "2026-01-02T21:27:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Christine. We're glad communication was easy, our charges felt fair, and you found the environment clean and safe—please contact us directly if we can assist further.",
      "replyDate": "2026-01-10T00:29:04.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "204cbdb2-0dcd-40e5-91cb-2bf967eae51b",
      "author": "Tyler Jacobs",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQPRR1iKPYsZMyNyxnVzHQARRgTw7qhVobEONPEC-tISW8Qwo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla and Annette in the office were super helpful in showing me what was available and helping me find a unit that fit my needs. Super smooth process. Thank you!",
      "date": "2026-01-02T19:05:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review, Tyler! We're glad Carla was able to assist you in finding the perfect storage unit. We strive to provide a smooth and helpful experience for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:29:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "46230ec2-09c6-4f40-a460-13d0c56d1f3d",
      "author": "arin urlocker",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeBRMV27eibuEWFTeHZ5iIc-eyNBcDSL-yLZb5ydYtI7mu1Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-12-29T17:57:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Arin. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2026-01-10T00:29:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4992582d-74c7-449d-a79f-f7dd246f57dd",
      "author": "Justin Wart",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeg9xs-TyZy_JYxgfInbVfrECkI1L6p3T6sMFCztfXdXajzg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carly was very very helpful! She's amazing",
      "date": "2025-12-27T18:27:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Justin, thank you for the 5-star review; we're thrilled Carly was very, very helpful and that you found her amazing. If you need anything else, please contact us directly.",
      "replyDate": "2026-01-10T00:29:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "56f7e66e-f516-4f0b-831c-538c55daee8b",
      "author": "Nathan Brons",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFMM3eeYYnW7xnyLK4QTjwHiEjHcgIBZFNQOOonXZ8sXc-xyg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff here are amazing",
      "date": "2025-12-23T23:51:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words! We're thrilled to hear that you had a great experience with our amazing staff. We appreciate your support!",
      "replyDate": "2026-01-10T00:29:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c5dfd1a5-9856-4242-bef8-d90cfcbe613f",
      "author": "Hunter Durham",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKh-cuJnzxcp12rvYaFQ14viydUFnA41zhVE5UfxaddwFwKEA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Have had really good experiences with them",
      "date": "2025-12-17T22:57:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We're thrilled to hear that you've had great experiences with us. We appreciate your support and look forward to serving you again in the future.",
      "replyDate": "2026-01-10T00:29:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dfb77e0f-6590-43c5-8667-176c084c8d9a",
      "author": "Gavin Singleton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRcu0v_EFK-P6ty4oylV2RhFVPu2wdDLPuNGZKbK4ZC4A36g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and jonathon were great people helped us out will tell my firendss and will always come here great place",
      "date": "2025-12-09T00:00:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words about Annette and Jonathon! We're thrilled to hear that you had a great experience and appreciate your recommendation. We look forward to welcoming you and your friends back soon!",
      "replyDate": "2025-12-10T00:29:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2cafd25b-3dad-424f-a411-a07a41de1f09",
      "author": "Brandi Barrett",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVq38G8F1e-Qrg2-2pHXuhF8R723ODkGPRjva-7nRrH2aH1rQ4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette & Jonathan were absolutely amazing with helping me this morning. Customer service was top notch! 20/10 recommend Storage Star! Thank you for helping make my day great 😊",
      "date": "2025-12-08T17:16:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Brandi! We’re thrilled to hear that Annette and Jonathan provided you with top-notch customer service and made your day great. Your recommendation means a lot to us!",
      "replyDate": "2025-12-10T00:29:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5e6b1dfe-c45a-4194-ba90-818c699b4b87",
      "author": "Tanner Stoen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqcL5-plnJaLF1zvLaO4RB83xH_L61DFAaxZ5X7Qa9lHHG8cR9=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla in Loveland was great, she made getting a unit fast and convienant!",
      "date": "2025-12-05T20:46:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We're glad to hear that Carla in Loveland provided you with fast and convenient service. We appreciate your support and hope you enjoy your unit!",
      "replyDate": "2025-12-10T00:29:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8fc134bd-178c-4fd8-8198-daec862721ad",
      "author": "Megan Latimer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVpkEuy-Y92XH9MlTjWkNZL2S2U0Qnw0Bg8ZHYU00F1Kutig=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I currently use Firehouse Self Storage for over 2 years and I am thoroughly impressed with the service. The facility is exceptionally clean and well-maintained, which gave me confidence in the safety of my belongings. The staff are friendly and professional, offering clear information and answering all my questions with patience. The security features, including surveillance cameras and gated access, provided an extra layer of reassurance. Additionally, the flexible rental options and competitive pricing make the process smooth and affordable. Overall, I highly recommend Firehouse Self Storage for anyone in need of reliable and secure storage solutions.",
      "date": "2025-12-05T19:40:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for your positive feedback, Megan! We are utterly delighted to hear about your experience at Firehouse Self Storage.",
      "replyDate": "2025-07-10T00:29:10.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c804b39e-99bc-4486-b190-7e19f0c56c19",
      "author": "Tamara Van Horn",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdL9k9POW1jmaBi5TVXdoUaRixXaFIypPcSrUlBihgf4-vwQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Ladies were super helpful at check in! We’ve had a smooth experience moving things into our storage unit.",
      "date": "2025-12-03T16:08:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Tamara! We're delighted to hear that our team provided you with helpful service during check-in and that your moving experience went smoothly. We appreciate your support!",
      "replyDate": "2025-12-10T00:29:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "903947a5-a157-420a-9171-c9aa72e7d854",
      "author": "Cyrus Swenson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhVtUzHldT0FVcphhGotA78biCeUZpo896XoTcvIGQ55UBsz8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place to rent from!",
      "date": "2025-11-25T21:58:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We're glad to hear that you had a great experience renting from us. We appreciate your support and look forward to serving you in the future.",
      "replyDate": "2025-12-10T00:29:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e3e1d5f6-9f4b-4d0e-9ada-627824cd1a78",
      "author": "Bailey Olson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5n92FT9FrLI_d9pK1TxbbzqG2J-Uj3PQ3iTvR9atQ525-O2o8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful people work here! Very kind and accommodating. The storage units are very well kept and even have shelves! Great storage company.",
      "date": "2025-11-19T00:46:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Bailey! We’re glad to hear that you find our team kind and accommodating, and that you appreciate the condition of our storage units and the added shelves. Your satisfaction means a lot to us!",
      "replyDate": "2025-12-10T00:29:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "67bed8c9-cf27-4f7b-ba86-8df24af1d73a",
      "author": "Dylan Kramer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKt-chOPiqzVRbsLabD7RNvdMwyO1jFjjoFu4Z2e99vMeEfXg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was so helpful an has amazing Costumer service skills two thumbs up",
      "date": "2025-11-18T23:04:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words about Annette and her exceptional customer service skills. We appreciate your feedback and are glad to hear you had a positive experience with us. Your support means a lot!",
      "replyDate": "2025-12-10T00:29:10.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2e6121ef-e460-4be6-acb9-8d9ee8ef4dcf",
      "author": "Michael Craft",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6IZudrBJByrbly72MPjm13rdaifxMlPXdP2_adVc1Ju9YaA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Super friendly and helpful at both this location and the Fort Collins location. Highly recommend either for your storage needs…",
      "date": "2025-11-17T19:20:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Michael! We're thrilled to hear that you found our team super friendly and helpful at both locations. Your recommendation means a lot to us!",
      "replyDate": "2025-12-10T00:29:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "793668e6-128a-4408-a5b3-389a62558c4b",
      "author": "james moore",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXlIgudzPMGYwDxH0eEEBcoP6GjsQoP_GSnxQhhu6aFuaV=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-11-15T22:25:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, James! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future!",
      "replyDate": "2025-12-10T00:29:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5d5aeb83-0233-4212-9bd6-0ba3018f3970",
      "author": "Bret Guetz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJN4n0U1PrQ429MZIvJmtwMgrnCIDT2FXvYsdq80hNa5ZYpdA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Nice facility and helpful staff.",
      "date": "2025-11-14T23:55:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words about our facility and staff. We're pleased to hear you had a positive experience. Your feedback is greatly appreciated!",
      "replyDate": "2025-12-10T00:29:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ce768f93-4735-4810-859f-7e744871c554",
      "author": "Glenn Garland",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVsDWo8l6ndI4XY-HXlg5Gwt1C5j6UPez3qMqZRCWHH7KB58il=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-11-14T03:18:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review, Glenn. We're thrilled to hear you had a great experience with us and appreciate your support. We look forward to serving you again!",
      "replyDate": "2025-12-10T00:29:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0fd3533a-fd1d-4a93-99a8-960d1735f9ff",
      "author": "William Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-CwsDhUKQta1EkW-XYp7yBI76D26XjpxWRkjM8Fx9ENxZMw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-11-12T22:09:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, William. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-12-10T00:29:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9ba77082-fe91-4713-ab23-f4fa16e74a6c",
      "author": "Canaan Hagin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBS-YY0jEUyXHjKAvX0mCBMmtY1ufeylzJJBUmB1C5UqVNq-sK2A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place! Carla is great!",
      "date": "2025-11-06T06:37:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! We're glad to hear you had a positive experience, and we'll make sure to pass your compliments on to Carla. We appreciate your support!",
      "replyDate": "2025-11-10T00:29:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9ea67ff0-a0a7-407f-b817-eb8926d76562",
      "author": "Peter J. Nielsen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZ7HTz5BoQrNMqb1RQYak2Vq04DjPW5KcjqLuPSt5FK98YaBw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was very pleasant & efficient right from first meeting. She showed me the space and we signed the agreement very fast. Great job Carla.",
      "date": "2025-11-05T19:43:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We really appreciate your kind words about Carla! Thank you for leaving us a five-star review, Peter!",
      "replyDate": "2025-11-10T00:29:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "db9d626c-2783-4fab-89b1-1f1ee62bd3eb",
      "author": "Randy D",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUrS-V0xZLLSaVdM7FLrKVF2BSqU5104HNa9Ebok01ocP7uw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Always Very helpful!",
      "date": "2025-11-03T21:17:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing! So glad we could help you out, Randy!",
      "replyDate": "2025-11-10T00:29:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2f25845f-74d8-43bd-b29c-501972ec9a62",
      "author": "Smoky Mtn Metal Worx",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGO646gwg5mJeVENkHbtviQ7Tg6RkU6eujNXRdkywBjRZLNQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great people to deal with, took care of me with no problems even after my online reservation was messed up. Thanks again Jonathan and Carla!!!",
      "date": "2025-11-03T18:38:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! So glad Jonathan and Carla took great care of you despite the reservation mix-up!",
      "replyDate": "2025-11-10T00:29:10.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4641fab1-b94a-4fa3-b7a1-792c6f58d43c",
      "author": "Brenda Ruybol",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_Mz-gn4yhILnD-TqIvyOI-Ud3WHy1KXp5IDIAt2tT5hszVGI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-11-03T01:40:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Brenda. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-11-10T00:29:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3f68a40e-ab2e-4ba5-8d4a-eeea02e226cd",
      "author": "Brendan Lore",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7X17CXOiIdHnq2G8O-3LR6MgBBpo0UHrd9IpDopXwHI-OvVPd=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Super easy, fast, and convenient rental and check-in process! Thank you, Annette, for the prompt and professional experience!",
      "date": "2025-11-01T22:00:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We're thrilled to hear that you found our rental process easy, fast, and convenient. We appreciate your support and look forward to serving you again!",
      "replyDate": "2025-11-10T00:29:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a27f671d-4980-41fd-a60d-47cc470975b9",
      "author": "Juan Munoz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZdL4fAo-Z-BYflGjyRNuV1ZwaaZn3q4T9z-CEnZIhZIhIfw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Karla and Annette do a great job and are very helpful.",
      "date": "2025-11-01T19:26:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your positive feedback about Karla and Annette. We're delighted to hear that their service was exceptional for you. We hope to see you again soon.",
      "replyDate": "2025-11-10T00:29:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "211adb1c-3ad5-4055-b9fe-72392da52298",
      "author": "Isaiah Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsjASn7CqgJFikqAGGGCr1U9Nt_5bphSQ1HCW6Ixu54L1Ifnsi=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette is absolutely amazing! Every time I stop by the storage facility, she’s friendly, professional, and goes out of her way to help. She keeps the place clean, organized, and makes sure customers feel taken care of. When I had questions about my unit and billing, she explained everything clearly and made the whole process super easy. You can tell she really cares about her customers and takes pride in her job.",
      "date": "2025-11-01T18:32:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback about Annette! We're thrilled to hear that her friendliness, professionalism, and attention to detail have made your experience so positive. Your kind words will surely be shared with her, as we appreciate having such dedicated team members.",
      "replyDate": "2025-11-10T00:29:10.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "65efa5ac-d261-49f3-a9c3-768528e0332b",
      "author": "Ken Hartoebben",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjEsqJxbAPYf_HQkm7WIPRTJHVThu2-IRzpD1hj2DT-ep67A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome service! Was able to answer our questions.  Thank you!",
      "date": "2025-11-01T18:21:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Ken! We’re thrilled to hear that you had an awesome experience and that our team was able to assist you with your questions. We appreciate your feedback!",
      "replyDate": "2025-11-10T00:29:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1d5e90f1-3d74-4cc2-b894-a1f68afa9ccf",
      "author": "Keeno Bambino",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8RSiDTW5yovlBtqjWsgEo3uop9couTLydg0kEVhpweOUwIQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla is awesome, they always take care of my needs and I can count on them to help. Also got a great deal on a unit here.  Very greatful for all their help . Highly recommend.",
      "date": "2025-10-30T22:16:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are so glad to hear that Karla made your experience smooth and easy! Thank you for recognizing her excellent service.",
      "replyDate": "2025-07-10T00:29:32.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "36398faa-945e-43bb-b0af-12f403729461",
      "author": "Brian Sipes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsWxr7_fX5z7NPmSiJms3jWjJITvMHMZs_A-cpRBq6pho_MMV0=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I appreciate the staff. They’re very patient and kind and flexible and understanding.",
      "date": "2025-10-30T00:34:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Brian. We’re glad to hear that our staff's patience, kindness, and flexibility made your experience enjoyable. Your support means a lot to us!",
      "replyDate": "2025-11-10T00:29:32.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5cb9c756-987a-4b42-9748-3363641af049",
      "author": "KAREN THURSTON",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKm5RuZIElQ538aGmVSPlyzQBnLiPadDqRIwM4J6xXQNgFXKw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla is the best.  She's very informative and helpful.  She made the process very simple and effortless. I highly recommend Storage Star. 👍",
      "date": "2025-10-29T01:36:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your fantastic 5-star review! We're delighted to hear that you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again soon.",
      "replyDate": "2025-08-10T00:29:32.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6a5da88b-341b-4125-b2bd-0e16f516208e",
      "author": "Kaleb Farner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPfoEh7FodJ9mE--05CeqBNYge3Pk82IPPm0tHog7Ji03SgA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Best storage",
      "date": "2025-10-20T15:35:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your fantastic feedback! We're thrilled to hear that you think we offer the best storage. We appreciate your support and look forward to serving you again!",
      "replyDate": "2025-11-10T00:29:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7d1e8da0-0803-4669-9dc3-0bf48345eb27",
      "author": "Tammy Tyer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwHGAjov2Ncwk5-FMDDTLm4UkZdnkfDa7avSyt4dFAauLN6g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service",
      "date": "2025-10-20T02:46:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We're thrilled to hear that you experienced excellent customer service. We appreciate your support and look forward to serving you again.",
      "replyDate": "2025-11-10T00:29:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4784de34-341d-44a0-aa2d-88fb48ffc1fe",
      "author": "Anne Wood",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiGjF7-S5gJ5gOYLAQjYZ7wpqSRtbZe83eb163neFZal_eVA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla is absolutely amazing! She responded very quickly to my problem (lost the key to my lock) and cut off my old lock very quickly. I’ve rented units at Firehouse before and have always found them to be courteous and responsive to my needs.\nThanks, Carla, for saving the day!!",
      "date": "2025-10-20T00:32:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about Carla's quick response and excellent service with your lock situation, Anne!",
      "replyDate": "2025-07-10T00:29:32.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3fb096dd-d990-42f2-b43c-51cbead0cc96",
      "author": "Levi Floyd",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjjhyLvO_e3I9cIvGDu0fOcOGniVeKMowqYPtG9IC7FsYAAQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Absolutely amazing service and helped my move and storing needs be a breeze. Definitely recommend using this as your storage place. Also Carla was awesome, very polite and friendly. Annette is a top notch employee and very helpful and kind. Johnathon is also a super great hand if you need anything. All together Storage Star in south Loveland is a very great place to get your things stored, and be greeted by an amazing staff.",
      "date": "2025-10-16T03:28:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are ecstatic to hear about your amazing experience! Thanks for highlighting Carla's awesome service during your move and storage needs.",
      "replyDate": "2025-08-10T00:29:32.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7f63878a-eb3d-43a7-ae7e-5b3b225ad7d4",
      "author": "Tricia Quinones",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5PBkLeHwA-YvlZVWHDxv8xoAvzGg3TUmjhIsh-rSAb5ZYWHCu=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-10-15T12:41:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Tricia. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-11-10T00:29:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7c5a1654-8e4d-4e25-b888-0dad678ee0e4",
      "author": "Karen Briski",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyGo8lzKbeP2xxL-8e7kQW-6hgxaiQGvMihLgXUNKh85u0_6J1=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Friendly and welcoming and great pricing.  Wish I had found this place sooner!",
      "date": "2025-10-14T18:21:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Karen! We're thrilled to hear that you found our service friendly and welcoming, and that you appreciate our pricing. We look forward to seeing you again soon!",
      "replyDate": "2025-11-10T00:29:32.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3454c551-f6f6-475a-8c32-a5f230ea6e2e",
      "author": "mitch myers",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLo3__Pa0hivf7xPEF6Tb7O3cU34gkLH6fij9kN7GP5Sg_Fbw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla, and Annette, we're very helpful finding me the storage unit that would work! unit was clean, and secure facilities.",
      "date": "2025-10-13T01:19:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! So glad Carla and Annette found you the perfect unit!",
      "replyDate": "2025-11-10T00:29:32.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3556838f-6f72-41bf-8c24-3d78901e9081",
      "author": "Alyssa Forman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmxezVI9pA5ciUBtX7l9nqMAyPUtLXzhOOvoPAVOAytMfnWVhe=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Thank you so much for a smooth storage experience. It was convenient, affordable, safe, and the staff was great-especially Carla, thank you for all your help :)",
      "date": "2025-10-11T19:11:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Alyssa. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-08-10T00:29:32.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "80ba7bb8-6d1d-4ba0-874a-8cf030715fdf",
      "author": "Brandon Bartush",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIwUe6nhSpz2b7NR3VtMjYnzZmBT8mSpy9yFL1IV7Okz50mBoowQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place of storage clean easy to work with. Carla was super friendly and helpful.",
      "date": "2025-10-04T19:36:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Brandon! We're glad to hear you found our storage facility clean and easy to work with, and that Carla provided you with friendly and helpful service. We appreciate your support!",
      "replyDate": "2025-10-10T00:29:32.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "359e1b8a-332a-4d1e-b57f-9988b41d3e93",
      "author": "Carlos Delval",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwQA6MLPbyQSXDtSrKYAl9thwK-WOkOj14doS4q623u83-mw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service Annette and Carla where great",
      "date": "2025-10-02T18:20:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Carlos! We're thrilled to hear that Annette and Carla provided you with great customer service. We appreciate your support and look forward to serving you again.",
      "replyDate": "2025-10-10T00:29:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0e2bccf4-8d57-44f8-8112-35cb094de3f5",
      "author": "Tanya TeKippe",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIs93GK8biBwWkO2c3rNcxUgIHXyF-dJ2fiRIw0d6Cw5FSVcy7=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great Customer Service Carla and and John The key for the storage unit They were right on top of it helping me out thank you Tanya",
      "date": "2025-09-30T18:03:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Tanya. We're thrilled to hear that Carla and John provided you with great customer service and were prompt in assisting you with your storage unit. Your satisfaction is our priority, and we appreciate your kind words!",
      "replyDate": "2025-10-10T00:29:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dac44ee5-731e-421c-8338-a625d5b017ff",
      "author": "Teri Kirkwood",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1CJbMTABwd-h7r21sr1NMt4nRMS1mZ-hWDqlZR8C5FoccKUK6=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We have always had exceptional service here!",
      "date": "2025-09-30T07:43:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your 5-star rating and are thrilled to hear about your positive experience with Firehouse Self Storage. Thank you for choosing us for your storage needs.",
      "replyDate": "2024-07-10T00:29:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7e8c4d67-b434-4600-ab1f-ae9167baa688",
      "author": "Kelly Collins",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKm7D7HfFKUM1V3oOr1WTIkSYSy5CUni0_vjudFqkOD-nhnw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2025-09-29T03:37:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kelly. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-10-10T00:29:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0ae32cdd-b8b7-416c-b078-d257e68c02e7",
      "author": "April Garwood",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV23HK7Pl4OAjRprCSI_4VPkOrWWeTDntmDpVMTNSIKQ82uqNsusA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-29T01:30:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, April. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-10-10T00:29:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "33b2af14-2416-47c2-94f1-190b4b8592b3",
      "author": "Paul Dudley",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8eVHye-U-aaLusZEdlXUXC0i6J8tq8-v0x3WxSTVJIjItfOY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla is Awesome.  Don’t loss here.",
      "date": "2025-09-29T00:38:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Paul! We'll pass along the kudos to Carla!",
      "replyDate": "2025-10-10T00:29:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2f7a51a0-880f-4708-b648-ca3652361796",
      "author": "Mathew Rauh",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJX_MVOAZ4E0OFqPHL8N6M4WWTq-VXzk-Js15HL2Pb9mPRWAA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-27T23:34:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review, Mathew! We’re thrilled to hear that you had a great experience with us. Your support means a lot!",
      "replyDate": "2025-10-10T00:29:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ce954618-6b53-42f6-8f62-abb8302f7d90",
      "author": "Shelly Winges",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQcmZsE7YX3sXqiv1b9NMPuF4xtmDPXLJVe59CkrlG25i96w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The facilities are clean.The security is good and the front office staff are professional, helpful, and reasonable   I would rent a storage unit from them again.",
      "date": "2025-09-27T19:13:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Shelly! We're glad to hear that you found our facilities clean, appreciated our security, and had a great experience with our front office staff. We look forward to serving you again in the future!",
      "replyDate": "2025-10-10T00:29:32.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0fa69abd-694d-4e29-979c-16cd70f2d65f",
      "author": "Scott Stevens",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAjxWmYAhM4PYLA7tfCCHSYTUy0yUD4ebFUbPF0Y_o4ZzqgQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla is amazing. Very informative and easy to work with. Thank you for going above and beyond.",
      "date": "2025-09-27T13:46:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We really appreciate your positive feedback, Scott. Carla is indeed amazing! Thank you for recognizing her efforts.",
      "replyDate": "2025-07-10T00:29:39.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b52c1a50-809c-47ec-a4f0-cc5fe7a2f68c",
      "author": "Tara Purman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUDXtgH0XwTmsk_yzxI0N66JCGA4zkvksMtfYLh-mM1U4mWQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-23T01:01:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your fantastic review, Tara! We're thrilled to hear you had a great experience and appreciate your support. We look forward to serving you again soon!",
      "replyDate": "2025-10-10T00:29:39.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1d5dc386-c6e4-4414-836a-a1c9829ee244",
      "author": "Josiah Hughes",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1LoLAu7ffXf00ePgpQdS-NvfE32FrwSdGxQR-g9YGMhODQKc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette at Storage Star in Loveland, CO, was awesome! She got me set up and into my unit quickly, and she was very friendly!",
      "date": "2025-09-22T22:03:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words about Annette and your positive experience at our Loveland location! We're glad to hear she provided you with quick service and a friendly atmosphere. Your satisfaction means a lot to us!",
      "replyDate": "2025-10-10T00:29:39.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bddcd5d8-5b09-47ac-9bd8-0935272e3feb",
      "author": "chris Hefty",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINw1x7Tqz_SnDwFDOFXqxMyb5JPItYOWHGUHIl_ziTp6-0RQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing employees very accommodating!!",
      "date": "2025-09-22T20:27:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words about our amazing employees! We're thrilled to hear that you found them accommodating and appreciate your positive feedback. Your support means a lot to us!",
      "replyDate": "2025-10-10T00:29:39.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "49124a9b-c1d6-42af-bd29-5d69c4974fd6",
      "author": "Ethan Sattler",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX19CjB6hNw6r6O67mg0xngd3PEgzPvW60uNIr0gE6d_0uRR_UB=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very punctual Annette was very helpful gave us a price and that price was spot on during checkout would highly recommend her and storage star plus a great environment",
      "date": "2025-09-20T21:41:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Ethan! We're thrilled to hear that Annette's punctuality and helpfulness made your experience smooth and that you found our pricing accurate. Your recommendation means a lot to us!",
      "replyDate": "2025-10-10T00:29:39.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5a10ac9c-4164-42da-bd6c-c44666511a53",
      "author": "Breanna Beare",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFf1YrG7Yh65rgUejmwWrTSTd7GEr8OCaINFHB0zi5tSsGDLmi=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was AMAZINGLY attentive!!! She got us in a unit same day and really heard our questions!!! HIGHLY RECOMMEND",
      "date": "2025-09-20T21:41:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback about Annette's attentive service and her ability to get you into a unit the same day. We appreciate your high recommendation and are thrilled to hear about your positive experience. Your satisfaction is our priority, and we look forward to serving you again!",
      "replyDate": "2025-10-10T00:29:39.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "02f970f4-fd11-4ff9-ba54-a591f22f5992",
      "author": "Ryan Gardner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVveSl2Rh_Tc2lFyG62RFcjAExhiL2MgEigewZvB4BMhFnsLH7s=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Annette was AMAZING!!!! When one needs self storage there’s almost always a move involved and occasionally divorce, a breakup, a job change or one of the many other life changes that cause stress and anxiety. She made the process so easy and smooth.  The complete surprising opposite of almost any other storage place I’ve ever dealt with.  The price was exactly what the website quoted but even larger and she found me a spot that was super easy access.. 5 star all the way. These guys are great!",
      "date": "2025-09-20T18:48:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your fantastic review, Ryan! We're thrilled to hear that Annette made your storage experience easy and smooth, especially during a challenging time. Your feedback about our pricing and accessibility is greatly appreciated, and we’re glad you chose us for your storage needs.",
      "replyDate": "2025-10-10T00:29:39.000Z",
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5af3a1dd-62d9-4f87-9c6a-990ac423c825",
      "author": "imdeman311",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAffEwKaKswDedS8z8pse5IlnV6sAr4IFMB6qNXbjbJqrDUGCc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Won a storage locker and went to go check it out and they were very helpful and super friendly. Couldn’t ask for anything more really 👍 !!!",
      "date": "2025-09-20T03:50:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We're glad to hear that our team was helpful and friendly during your visit. We appreciate your support and hope to see you again soon!",
      "replyDate": "2025-10-10T00:29:39.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "83e320cf-7537-48f0-bb8b-662ad95296fc",
      "author": "Mike Kasuda",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJii1tbyiopYh5H-JEbNSbuaGjrcrHxj18besx6pAcrBRcC_w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Just moved over too these guys so far so good. And great customer service as well. And unit is clean and can get to it.",
      "date": "2025-09-14T18:52:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Mike! We're glad to hear you're enjoying our service and finding your unit clean and accessible. We appreciate your support and look forward to serving you!",
      "replyDate": "2025-10-10T00:29:39.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cbc02f67-0790-40f1-a999-5444f17e0aea",
      "author": "Lucus Felker",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFnG2f2T_2sg5-BQDYU7LzquBJKFCatctyJiY3k5LlQht7Hg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very goodand friendly service.",
      "date": "2025-09-12T18:28:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We're glad to hear you enjoyed our friendly service. We look forward to serving you again soon!",
      "replyDate": "2025-10-10T00:29:39.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ba6a503a-92a9-480f-9ba0-96edde0a0d32",
      "author": "Terry Hiner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdrKH9r3CW29k9WbEMbwxkijf8LTDb2R4sKLqPXmp29MzHthk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful, always felt like my stuff was secure, never had to worry about anything.. would recommend to anyone.",
      "date": "2025-09-12T00:54:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Terry! We're glad to hear that you found our self-storage facility helpful and secure. Your recommendation means a lot to us.",
      "replyDate": "2024-07-10T00:29:39.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8ff1c7e7-b4a7-4ead-ae3a-ca64738e648c",
      "author": "Igor HIslander",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxfajVy6AtnEokuW6qETdeP_SsOWg74AVUOXzXkipp0uNgne0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla are beyond awesome!. Best storage in town!!!! Ygor",
      "date": "2025-09-09T15:31:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! We appreciate you leaving our team a five-star rating.",
      "replyDate": "2025-07-10T00:29:39.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "63911f84-0858-4b00-a784-6d29f6dfffd2",
      "author": "Dana Kramer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJqTpqGOm9l_PM37ncwPPDrWUl4rJmfuPk70PxPY4Ibrj3WQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-06T13:24:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Dana. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-09-10T00:29:39.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cdd8b78b-afab-4f4f-8f19-68784a5b1a70",
      "author": "Tami Hennacy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUX4_GiaMAOypaJNSyIPr3Ji25Wl1PctirELmNzlMVkSyM7miM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-02T22:58:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful review, Tami! We're thrilled to hear you had a great experience with us. We look forward to serving you again soon!",
      "replyDate": "2025-09-10T00:29:39.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "924b4a3d-b741-4985-8ab0-a959e6153fd0",
      "author": "Ryan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHz2M1Wx6HE2Mp22FWlVtJ1sBfdgDGDYQu2z5LQc9vzvEx2w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent storage facility and cutomer services.\nThanks you Karla...",
      "date": "2025-09-02T18:05:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Ryan! We're thrilled to hear you had a great experience at our storage facility. We'll be sure to pass along your appreciation to Karla.",
      "replyDate": "2025-09-10T00:29:39.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c260189b-37b3-498a-b1d4-349ad8ff27fd",
      "author": "Sarah Miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxjBGmt0HlkRlihfDzGYKvOIQys7FEMaEI3iO1wbdvZmdLiemI=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "So far so good, customer service was phenomenal.  Very informative, friendly and fast!",
      "date": "2025-09-02T13:17:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Sarah! We're glad to hear that our customer service met your expectations. We appreciate your support and look forward to serving you again.",
      "replyDate": "2025-09-10T00:29:39.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "01cec8c3-4193-463e-a3c9-4b0224508f14",
      "author": "Logan B",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7A7kcX-66Sa0fANi6PXUC3ncp34lPfCWXSSw1fgQrbBmHYA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I love this storage facility and especially Annette who has helped me AMAZINGLY! My stuff is always taken care of and protected and the customer service, especially from Annette, is immaculate. Thank you to Storage Star team!!!",
      "date": "2025-08-30T21:59:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Logan! We're thrilled to hear that Annette and our team have provided you with excellent service. We look forward to continuing to meet your storage needs!",
      "replyDate": "2025-09-10T00:29:39.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3b5f7b82-c67d-49ed-b594-56687dd4bf06",
      "author": "The Modern Ghoul",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeIhRaNtyZt7qqrmBpNjS9GgA0xErdzj8761fPdELW0NGhJeG1=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John is a fantastic customer service focused and helpful person!   Go here if you need storage and a positive vibe!   ~Ponto",
      "date": "2025-08-30T15:32:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful review! We're thrilled to hear that John provided you with excellent service. We appreciate your recommendation and hope to see you again soon!",
      "replyDate": "2025-09-10T00:29:39.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5f009197-0690-470b-8e51-c63226d311bf",
      "author": "Colten Blake",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUl89aRcU93Kc__7MXQrj4ShCMmamzjBQIPip5QewFin4pH2oo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Anette and Carla demonstrated top tier costumer service and business practices throughout the duration of the service. Several problems aroae by circumstance to nobody's fault and all were delt with swiftly and effectivelely. All at the best price around. Storage facility is also clean and secure.",
      "date": "2025-08-28T23:12:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your fantastic review, Colten! We're thrilled to hear that Anette and Carla provided you with exceptional service and that you found our facility clean and secure. We appreciate your feedback and look forward to serving you again!",
      "replyDate": "2025-09-10T00:29:44.000Z",
      "tags": [
        "cleanliness",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "44a9a65c-eb83-444b-9ced-5e3fb4971ff3",
      "author": "Cody Butterworth",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVd7HXc3RcLYqhPrWS39nyrHIV9EI3iOnXT81M_8UgOqcR0A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla, is amazing and the staff is super helpful. Firehouse has been a good place to keep my stuff.",
      "date": "2025-08-28T22:04:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful review, Cody! We're glad to hear that Carla and our team have made your experience positive. We appreciate your support and trust in us for your storage needs.",
      "replyDate": "2025-09-10T00:29:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "381e6df6-db72-4ba3-8725-ba5681dd66d3",
      "author": "Roberto",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJo03ZnOYwzhdKkmfOR7eFNNTHelKuUp77lZIDpQr-Fj-MPpg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very professional , knowledgeable , respectful & and the property is kept clean & secure . I would definitely recommend this storage facility  👍",
      "date": "2025-08-26T06:01:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are very happy to receive your feedback about our professional service and clean, secure facility. Your recommendation means a lot to us, Roberto!",
      "replyDate": "2025-07-10T00:29:44.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8392e7b0-22c5-467c-b03f-5b9fab836eec",
      "author": "Cameron Kelley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKToWmBA0BhduHV_M2yCt_vBgNvAw3ElQTw2HoFegyIh1U_nFo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jonathan was a great help & efficient in getting our unit setup!",
      "date": "2025-08-25T23:53:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Cameron! We're glad to hear Jonathan provided you with efficient assistance. We appreciate your feedback and look forward to serving you again.",
      "replyDate": "2025-09-10T00:29:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8201b1ef-eb19-45f5-9a0b-44bfbad5b7e5",
      "author": "Joel Sander",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI547-_P-zrBo0JqXb_Zzzj6bL1uFaKzxbp-z-fSGZ906U1Ow=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-25T18:24:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Joel. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-09-10T00:29:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "85bf0328-b3f0-4130-9069-05b955a40f16",
      "author": "Heather Gray",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViEs96MeH4wWCcbgeFMAOLUZuF2daBXlVenIg2ST-xn3yavJrgiQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "This place is the best in Loveland  Colorado highly recommend",
      "date": "2025-08-23T05:42:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words and recommendation, Heather! We appreciate your support and look forward to serving you again in Loveland.",
      "replyDate": "2025-09-10T00:29:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "70ee7ffd-d001-407f-a2c0-51af308d853a",
      "author": "Shane Lermeny",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgjqX-wEh_2PDT8FiGsOcQ3yQtv4kOsrwWMQEtfGo70rnvBQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla is amazing",
      "date": "2025-08-22T19:58:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words! We're thrilled to hear that Carla made such a positive impression. Your support means a lot to us.",
      "replyDate": "2025-09-10T00:29:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3c8642a6-0bc7-4dba-9d7f-525b9697bcc3",
      "author": "Kelly Matthews",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRAcYVCfuTMwLOaC0r0Ex69tuGWRAnZQ9u4DBF7Y8RvnzjqQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "So helpful and nice! Highly recommend!!",
      "date": "2025-08-18T20:06:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words and recommendation! We're thrilled to hear you had a great experience with us. We look forward to serving you again.",
      "replyDate": "2025-09-10T00:29:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "aab56c0a-b6ad-48bf-ad1e-10ba5d3304e0",
      "author": "David Frazier",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkjR98Ol9nE2p5vQ8yN6j2RuEo8r6RSBqaFQUmoKyD4y9fPL3z=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service",
      "date": "2025-08-17T00:29:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service. Providing excellent service is our top priority, and your feedback motivates us to keep it up. We appreciate your support and look forward to serving you again!",
      "replyDate": "2025-09-10T00:29:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b4581fcf-d3a6-45d8-bff7-f78b93d527aa",
      "author": "Rian Fierros",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUo9RfaVgZFg2w058F9fX27SFYOan5YIRoze1AjBaSfVtJInYOXAA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-16T18:39:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Rian. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-09-10T00:29:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "871dbb16-c2ed-43c6-a27a-8de19e3168af",
      "author": "Paul Schulle",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWfk-WqqfluWS4wsQU1Baek81G2naKJZHj8MJjOaHzmJV3LiQ7wA=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Good prices and nice wide aisles between units.",
      "date": "2025-08-16T12:24:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your feedback! We’re glad to hear that you appreciate our pricing and the spacious layout. Your satisfaction is important to us, and we look forward to serving you again.",
      "replyDate": "2025-09-10T00:29:44.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "642bcf63-4268-4b8a-836f-13a160c121e3",
      "author": "VJ Concessions",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-7z8hrRVJquTxTekHjeh5cAcdwEntaf8gMSKHhmaVhPaNjCbk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was so helpful and the progress was super easy. Definitely recommend firehouse storage.\nCarla is super knowledgeable and always been helpful and friendly",
      "date": "2025-08-15T00:29:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear that Carla was so helpful and that the process was easy for you at Storage Star. Thank you for your feedback!",
      "replyDate": "2025-07-10T00:29:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4ca7fc6f-e343-4cd8-8b84-64df7ae83e35",
      "author": "Sydney",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQoB0pa8qHeUkt1Czbd0jEZUW0ciWtDJbRSq84mHorVXL98g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff is generous, friendly and helpful! They let me borrow a dolly and return it after hours free of charge.",
      "date": "2025-08-14T08:50:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! We're thrilled to hear that our staff made your experience positive by being generous and helpful. It's great to know you found our dolly service convenient. We look forward to serving you again in the future!",
      "replyDate": "2025-09-10T00:29:44.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "150f3423-d14d-4bb3-8fdf-ad5a4131dbbc",
      "author": "Imelda Medrano",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8OqrRBa7W01lNJNsKUlPWhTPGeYMEO46lNZBXi1Zp0VlFRI9CIg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jonathan was super helpful and had the place smelling very clean. I appreciate all the help!\n⭐️ ⭐️ ⭐️ ⭐️ ⭐️",
      "date": "2025-08-11T23:36:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Imelda! We’re thrilled to hear that Annette and Jon provided you with excellent service and that their transparency and care made a positive impact on your experience. We strive to ensure that our customers feel valued and informed. Your feedback means a lot to us, and we look forward to serving you again!",
      "replyDate": "2025-08-10T00:29:44.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b75c41c1-c08e-4cf5-b9c3-c2ac0d1cd4ac",
      "author": "Josephine Feldman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_00rOEQJ-MfahkUGtvkPWfjfKdRmFLl0GWsOXBmnaPrfTJaEx=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My experience has been amazing it was quick and painless very great pricing and the unit will be perfect for what I need. Annette and Jonathan were very helpful in explaining and showing me the unit and great customer service.",
      "date": "2025-08-09T21:47:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Josephine! We're thrilled to hear that you had an amazing experience and found our service helpful. Annette and Jonathan will be delighted to know they made a positive impact. We’re glad the unit meets your needs and appreciate your high praise for our pricing. We look forward to serving you again!",
      "replyDate": "2025-08-10T00:29:44.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "46146764-96f5-4b3d-9c2e-ed1149bb5eef",
      "author": "Wade B",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDJ4h56sdd1buSQtE8C_Wcch6xspXByGP-a_Gc5BPjZKQt5-q-=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place to store your stuff!",
      "date": "2025-08-05T22:39:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Wade! We're thrilled to hear that you had a great experience with us. If you need anything in the future, feel free to reach out!",
      "replyDate": "2025-08-10T00:29:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3e733223-f74f-4f73-b068-b4a4baea7bb3",
      "author": "David Francisco",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRnzBi3rjcIcjnZ-CIX06QJl5Rb7iiEU3csknU1et70HcDTQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Quick, clear and business like.  We’ll done by Annette",
      "date": "2025-08-05T18:59:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, David! We're glad to hear that you had a quick and clear experience with Annette. Your recognition of her efforts is greatly appreciated. We look forward to serving you again!",
      "replyDate": "2025-08-10T00:29:44.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "47258fd0-1fd4-458c-bca3-5327009ecbac",
      "author": "Angela Cowan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVIG7BfVZwNnfgT3bS-4fRq3u3q4bZm1fp70CqH96pbZVHtQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Was so kind and friendly.  No extra space storage who fails to fix anything.  I can tell they care here",
      "date": "2025-08-05T18:58:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Angela! We're thrilled to hear that you had a positive experience and felt our team’s care and friendliness. We strive to provide excellent service and take pride in our commitment to customer satisfaction. Your feedback means a lot to us!",
      "replyDate": "2025-08-10T00:29:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f4ec1415-6704-4a41-851f-0b9f41b364a9",
      "author": "Jann L",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbynw2UrNV4ke5h_zWPMI3QIo_DJoqSwWsleYsTKgWbNMXKg8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service, fair prices.",
      "date": "2025-08-04T22:07:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words! We're glad to hear that you had a positive experience with our customer service and found our prices reasonable. Your satisfaction is our priority, and we look forward to serving you again soon!",
      "replyDate": "2025-08-10T00:29:44.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0f27e6d6-e5f7-4b0f-8926-4124e0f6d877",
      "author": "David Ruybol",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtOSCeJFUi4mn1pX-pSB4h6i7Fr3r-FvhII9g5LPqLoVXIjQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was extremely helpful and getting us a second storage unit accommodate or unusual situation is a great relief to work with somebody who knows what they're doing and has the skills to be considerate of other people's issues thank you very much",
      "date": "2025-08-04T15:50:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, David. We're glad to hear that Carla was able to assist you and accommodate your needs with a second storage unit. It's our goal to provide helpful and considerate service, and we're pleased that you had a positive experience. We appreciate your feedback and look forward to serving you again in the future.",
      "replyDate": "2025-08-10T00:29:44.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f566b2eb-6eae-4fb8-b447-e15f97552619",
      "author": "Greg Levos",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdYYvpixel2dl-YAq86klhB13ReGkZMgeVH7qrIwGBVp0DHQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was wonderful. Very helpful and friendly!  Storage units are great size and very clean.  Overall property is well maintained!  Great security with lots of cameras!  Love this place as it is conveniently located to our home!",
      "date": "2025-08-03T14:33:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your feedback, Greg! We're thrilled to hear that Annette provided you with such great service and that you're happy with the cleanliness and security of our storage units. It's wonderful to know that our location is convenient for you as well. We appreciate your support and look forward to serving you again!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "06a9b3c5-ed6f-4144-a2f6-bba89a6e9a53",
      "author": "Mario Stokes",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwT_KHBwjYBNKAjFGsmsR7hczQP2bsjJhhmk3ufNCcUZL2l5h1=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The best storage facility I’ve ever used in the USA!",
      "date": "2025-08-02T20:56:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your fantastic review, Mario! We're thrilled to hear that you had such a positive experience with our storage facility. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again in the future!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "73233323-dc43-4552-af67-3fc166d08cf1",
      "author": "jomontgomery “jomo”",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKwGUAKmW0XqufbtfrlTr-L8JMDBHpcuAYYukm7-XY7krCNg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-02T00:30:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jo. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "14ec289b-6a01-49df-8c36-49913d144649",
      "author": "Cpt Chaos",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXse7_d4F3OdVPYi181Eow8GuOrIJPGNGmNVZHtnLdVYJ8J1i1m=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was very delightful and full of personality. Wonderful interaction, and very personable. I will definitely be coming back again.",
      "date": "2025-07-31T19:50:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! We're thrilled to hear that Carla made such a positive impression during your visit. We look forward to welcoming you back soon for another fantastic experience. Your support means a lot to us!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7ca66d3e-c771-49cb-bf9f-f9b6571dcbf5",
      "author": "Vanessa Valois",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8EhhhKC5og5WDJ-Tngbi6KkZ22iniayA0oT1bQCUM_2ZJcOAw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-30T18:32:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Vanessa. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "463c50a8-8796-47ad-91ad-8008dd020e3c",
      "author": "Craig Nelsen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsJnZ-EfB7ZIPpT7XXjesCI8ITiv20mmhSHne44Y_dgiWKWA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla and the staff and knowledgeable and went the extra mile to  accommodate our needs.\nI will use them for all our storage needs!!",
      "date": "2025-07-29T21:01:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're utterly delighted to hear that Carla and the staff were able to accommodate your needs. Thank you for choosing Firehouse Self Storage for all your storage needs!",
      "replyDate": "2024-07-10T00:30:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4405dd2c-71cf-4f0b-ac29-ff49f14a9267",
      "author": "Chris Martin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcJOTuvKvT5aHB1zYFgB2DTYSPasDXX0EMR_4hr-bZsaAtQZgy=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Both Carla and Jonathan did a wonderful job helping me rent for parking spaces and one enclosed unit. They were very helpful and I appreciated the military discount.",
      "date": "2025-07-28T22:39:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your fantastic feedback, Chris! We're thrilled to hear that Carla and Jonathan provided you with excellent service. We appreciate your acknowledgment of the military discount as well. If you need anything else or have further questions, please don't hesitate to reach out. Your support means a lot to us!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1854a626-bcd7-4d91-84b7-3a4bd8567631",
      "author": "Kobe Harvey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7jDIJw-sG2mpRbC-NKirDV79rZqrLeFzOqo1MgdgXRiJcug=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was easy to talk to, amazing\nand very helpful.",
      "date": "2025-07-28T17:32:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are pleased to hear Carla made your experience amazing! Thanks for the kind words about her assistance!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9104d248-9aff-45fa-97ae-c1e9aaf0eb44",
      "author": "Trisha Quinones",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTnuw9QUawf-kzCxxR2Kj_bgY61PCKLX-etVJGA-CJzCweXVWz=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I absolutely love my storage unit! It was clean and has more than enough space. Thank you!!",
      "date": "2025-07-27T15:19:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We’re thrilled to hear that you love your storage unit! Maintaining a clean and spacious environment is a top priority for us. Thank you for your positive feedback!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "16e15fc6-ac73-4806-bb6c-2c31d80c3b55",
      "author": "Shawn Croner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITovIvH2mZJQSdw63ViBckDvJtAPA0p_cVY-1MkGUdDrzIwQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla and Jarod were very helpful and friendly!!! Thanks!!",
      "date": "2025-07-25T19:34:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words! We're thrilled to hear that Carla and Jarod provided you with helpful and friendly service. We appreciate your positive feedback and look forward to assisting you again in the future!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a219d349-449a-40a9-b59b-a6fd6094f212",
      "author": "andrew chapman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhCuR4uNs8JIi7cqUflMaNOEFIs2CGtw7N_aZPclDPJAimDA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-23T22:17:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Andrew. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bcf8767c-89a8-48d7-93d5-b3ddad2a2f0a",
      "author": "Monika Koenig",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm-ncLUqh5X1IKEowNf8SEOByS_y0f0tudioGNRvl3KoKbrhFbdA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place. Staff is helpful. Storage is secure behind gated entry. Recommend then highly.",
      "date": "2025-07-23T20:53:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! So glad our helpful staff and secure gated storage made the cut. Your recommendation means so much to us.",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b63dba31-683f-4236-aa6a-ed0da443c9c6",
      "author": "Melisa Harshman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0ysMg_p2CCz-IFAr-_EL6BXYoLz7sdUEmUQmGLrq1EgN56g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly",
      "date": "2025-07-22T17:28:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear you found our team so friendly! Thanks for the awesome review, Melisa!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "88fb3542-9725-4801-b598-ef2a5666afdd",
      "author": "Melisa Harshman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFxGDt9Dw9KBKUhpM4Q_z9ZVqm58_uneHyGJAh84quq-KMnMo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly and attentive.",
      "date": "2025-07-22T17:26:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're absolutely thrilled to hear that you found our staff to be very friendly and attentive. Thank you for choosing Firehouse Self Storage!",
      "replyDate": "2024-07-10T00:30:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b9276ac7-2f1a-475a-a14e-d905b6a6a17d",
      "author": "T Y",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlyfJINSCuvAErMxvPjTgl6JPc118s99pJmwiPcdLkHNIjlA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jerod and Carla are amazing! I was nervous about renting a unit and they helped me with everything. They helped me pick out the right size. Their pricing is transparent and easy to understand and they were so helpful. I just can't recommend this place enough!  The premises are very clean and the driving spaces are very wide so nothing feels cramped or uncomfortable when accessing the unit. Pricing is very fair and affordable!",
      "date": "2025-07-21T19:49:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear Jerod and Carla made your experience amazing! Thanks for recommending Storage Star!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b95443dc-e3cf-4934-8e4f-312366697409",
      "author": "Ken Gwynn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWYfFcfQKY-IofH8kJxmvJhCxIEtzZaLejgRGAt6QLNQz56nZs=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2025-07-18T18:56:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Ken. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f1c574ee-6b33-40e3-bb31-9135bff28520",
      "author": "S Hunter",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8dTfvj19_CSZlKh_zr5L3qmNu5NHWWt6z3mRi5R4yPRWrBtyr=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla was absolutely amazing. Trying to rent a unit while trying to hire a truck to move is hectic in and of itself, but I was able to accomplish everything but sliming release while I had her on the phone. Carla yee rock!",
      "date": "2025-07-17T21:23:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are elated to hear Carla made your rental and moving experience smooth! She truly rocks at helping customers accomplish everything they need.",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d79a3d50-8c27-4229-8ead-b2848a10da7a",
      "author": "Nancy Frick",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTEtJKNdbrjJeVPC3-F9JG_vxKkESQAcRSgQyUbM42lVwKYA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff is super nice, helpful and patient. Great storage units at a good price.",
      "date": "2025-07-17T20:14:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are happy to hear you found our staff super nice and helpful! Thanks for choosing our storage units.",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4f644338-1385-4650-a25a-566ac753aa5c",
      "author": "Casey Hersh",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRu1VfI4gBcuNV0OEz8WlOLlJlwzzmDkYg-i9GJuTUUN1MYuw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla always is so helpful. Grateful for the service!!!",
      "date": "2025-07-17T19:32:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear Carla's helpful service made such a positive impact! Thanks for the five-star review, Casey!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6446328e-3078-4007-84a8-f0cccf6f2d4e",
      "author": "Jack Howell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfUKqlaPwOMYBNIubrNR3ZA8r4FIHl-mNBkH682-IwnKw1jQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great location service and friendly staff",
      "date": "2025-07-16T03:16:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear you loved our location, service, and friendly staff! Thanks for the great review, Jack!",
      "replyDate": "2025-08-10T00:30:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0f8d3ed2-49fa-4d03-af56-7c51b95d6cfc",
      "author": "Michelle Butler",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUauX3g5oTJS_bA0l1ejgqxA-12-E9e8iE3_nTJxGtlszxPi80_=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful  people.. great place !! Carla  is awesome!!!",
      "date": "2025-07-14T19:47:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear you love Storage Star! Thanks for the kind words about Carla and our team.",
      "replyDate": "2025-08-10T00:30:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d2038b0b-3d7b-40b6-a204-21a7b1b84157",
      "author": "Jacob Reid",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHOX_x1LnjwvfOn7Nr_0xVDa9k9Hco2_ODttj9tpsRrm1btg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience with Carla. Excellent staff.",
      "date": "2025-07-14T14:37:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are happy to hear about your great experience with Carla!! Thanks for the review, Jacob!",
      "replyDate": "2025-08-10T00:30:52.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "48dc101d-bd6d-4325-8408-1ca34a8a0962",
      "author": "David Luka",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6Zb3m8nDdmAbxOQygV_uOSb0sFDf_gKuh7RTXs1RSGTlM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-11T21:49:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, David. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-08-10T00:30:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "93347ef3-bed4-4e91-99ea-7362d35c9637",
      "author": "April Robbins",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuetlur3SOT7i6MYg9-VNz2PaONTEMD2wFt0SBeYqtJMEfbs0q_g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was exceptional with her service, easy process, wonderful customer service!",
      "date": "2025-07-10T22:22:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are happy to hear Carla provided exceptional service and wonderful customer service! Thanks for the feedback.",
      "replyDate": "2025-08-10T00:30:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9bfb5aeb-a599-4373-b7ff-b72e0b995485",
      "author": "Kimberly Schulle",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHdJ4jobT41cR4A-L-FIG7OYyYXiAXV3JGCfhf09jmQnlfzqj35g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-10T20:54:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kimberly. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-08-10T00:30:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1403ec85-7186-43ee-83e4-ff1a3bd40f57",
      "author": "Morgan Garduño",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILmRn8zGIY8kFMLAQ5WKaNLbbEB_2OZiWW_AK6Nkc_7MivBg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was very friendly and helpful.",
      "date": "2025-07-10T19:03:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are happy to hear Carla provided such friendly and helpful service! Thanks for choosing Storage Star.",
      "replyDate": "2025-08-10T00:30:52.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cb91f318-b01a-4c28-9d9e-559234388dc8",
      "author": "Lanalou Valente",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYCVh11CAyk1WsTXFhjg-bHwnaU0U9M6sVFkb_enuyffTWRG6N=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "#10. Extremely Content with my service and Storage Unit.",
      "date": "2025-07-09T16:43:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear you're extremely content with your service and storage unit! Thanks for choosing us!",
      "replyDate": "2025-08-10T00:30:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f17d4ad9-0412-4979-ba34-98fa8eda30f8",
      "author": "Jan Leslie",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWc6iRJZieJtoTsY5aUPWsOF8WciPwG28F5r0i_Zp2kMDKEylj=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla was so helpful and I sure did appreciate all of her help.  Nice units and clean.",
      "date": "2025-07-09T03:45:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are happy to hear Carla was so helpful! Thanks for appreciating her support and choosing Storage Star!",
      "replyDate": "2025-08-10T00:30:52.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9863c226-2b4d-4cc6-8c62-21cd16af7656",
      "author": "Joe Gomez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW20w9TT2AQVVYNQd2R9UjLy2zu6asZCwFG3zCKcBL7Fmed7QNo_Q=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Excellent help getting my the space needed for storage",
      "date": "2025-07-08T18:26:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear we provided excellent help getting you the storage space you needed, Joe!",
      "replyDate": "2025-08-10T00:30:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0efd19a2-2673-415b-809a-25b9086d7cd7",
      "author": "Jay Tamlin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxGNx0obUfO7NKq3TkvSdahfKEBmC9XyZcPZ5A-RdKWO7yltU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place, easy clean",
      "date": "2025-07-08T13:33:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are happy to hear you found us easy and clean, Jay! Thanks for the great review.",
      "replyDate": "2025-08-10T00:30:52.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b4fd53b1-072f-4d44-b58c-6170c09e872b",
      "author": "KRIS SAYEN",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyTV_knJQoJ8Eu2UhDoUM6VW24VvwGLf9tvUO5rgovWxNR6Q=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2025-07-05T08:28:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kris. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:30:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "036d2493-0a63-4138-a9a7-3d56eb7f94ec",
      "author": "Coleman Cobb",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfB_g5gL3tNS3fOolvOUd_XejW1Kej8BGhVLJY7Ubp0mvX4Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Convenient access. Well managed. Clean units. Very pleased with my experience.",
      "date": "2025-07-04T05:33:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are happy to hear you found our storage convenient, well-managed, and clean! Thanks for choosing Storage Star, Coleman!",
      "replyDate": "2025-08-10T00:30:52.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "088ee222-1865-4466-bb60-ba0f76c72881",
      "author": "Eric Bouissey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJofmAtQ_Uh8uiaAFYSLSi3_rHd-G_ZEvgWVXSzOgz1l6Zpw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place to rent from.  Easy system. Online payments.  Very helpful staff. Would highly recommend",
      "date": "2025-07-02T00:31:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your positive experience with our easy-to-use system, online payments, and helpful staff. Thank you for recommending us!",
      "replyDate": "2025-07-10T00:30:52.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4e56b30e-3c12-4e8a-9941-0715cbc49a4e",
      "author": "Callum Fraser",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKVUlylgZpmRyMpqTr7ap1MzcLl8HBSWFi2t2wFX7dmZjkWB5zqw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-01T16:53:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Callum. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-07-10T00:30:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ca043849-35ee-4a40-9ea6-8d6e4ad88195",
      "author": "Allen Miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgyztXyw5qnsI0p-Q8olinBLtDheFdmQQpSYrdWoHO-mEn9A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best storage facility around!! Only place I know that will make sure their customers units are secure and safe",
      "date": "2025-06-30T16:25:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're overjoyed to hear that you feel your unit is secure and safe at Firehouse Self Storage. Thank you for your positive feedback!",
      "replyDate": "2024-07-10T00:30:52.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1cb9f401-4073-4aca-8b61-da35dff68463",
      "author": "Addison Rychlik",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaiX0IYfNRwhRHQ7B1iLp5o9mYG7hCtFaRY6fgq7I9m68diA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Super great place to store your stuff! Super friendly staff would 100% recommend. Carla was super helpful.",
      "date": "2025-06-27T21:57:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are so grateful for your recommendation! Thank you for recognizing Carla and our team!",
      "replyDate": "2025-07-10T00:30:52.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d5a63364-af89-4870-bc75-e2256a8d374c",
      "author": "Stephanie Magdic",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWB8jRuOARG2Z8iNx7JYkmGyV-0lMOQbMOnYXzG-7OXrbtkNRgO=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was great!",
      "date": "2025-06-24T22:08:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear Carla provided great service! Thank you for choosing Storage Star.",
      "replyDate": "2025-07-10T00:30:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6c13be31-45d5-4a7d-aaa5-7cd0ed633db1",
      "author": "Bonnie Romero",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA8gewPrELZeIrE7PgrSBF8Sa2FvMe2lsYvqBA6Kclu1TqHC0x=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-22T00:51:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Bonnie. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T00:30:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "68494392-a36c-480b-b75e-9e40c9462da3",
      "author": "Renee Reisbeck",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwfTZyHJjNRBtAlikdP5-KE3Q9nUB_7peKMfd4A8QEnwzQDLlA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette is top notch! She met me at the door ready to go very knowledgeable answered all my questions swiftly. Unit was spotless love the easy access, unlike the awful 3 story facilities with sketchy elevators. HIGHLY RECOMMEND STORAGE UNITS!!!",
      "date": "2025-06-19T00:44:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your positive experience with Annette! Thank you for your recommendation and five-star review :)",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ed25a8b7-8d3b-420d-a807-a28c67e66997",
      "author": "Aaron Heizer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwriwX-b8NDeUg4kxr6MtYMzHh6hyhj1dUE35F3_pFJmvHbg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly helpful staff",
      "date": "2025-06-13T23:24:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are ecstatic to hear that our staff was friendly and helpful. Thank you for choosing Storage Star!",
      "replyDate": "2024-07-10T00:31:17.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3eadc9ca-4307-4b65-be02-46d4d9284fb2",
      "author": "Jeff Genger",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLW1JeuqGMV9N_k7x4nUbCLXMv7XW4aSXQkAnDyph8jS9NARw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had to trouble shoot a problem with my storage unit. Annette with Storage Star was amazing! She really helped me out!",
      "date": "2025-06-11T19:11:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear Annette provided amazing help with your storage unit problem! Thank you for sharing your positive experience.",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0f03b436-48f9-4408-aa15-0c61006ae12d",
      "author": "Amy Reynolds",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqpJUWsEe6SEKvE31VFDFTq0ZS3iUicZEdPnwSR2KbzIxv-Qo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great storage faculty! Annette and the staff  are great, very helpful and responsive if you have a need. Very accessible and secure.",
      "date": "2025-06-07T00:31:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are so pleased to hear about your positive experience. Your feedback and five-star review mean a lot, Amy!",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "023b6f6f-d6d2-446f-bf3d-aff48a4f5573",
      "author": "Daniel S",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaYqa_EUble_KMMejBWxBFZ_AtG6ZHr8puiDt33kJCOhzZHg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’m very pleased with the help I received today from Annette Presser. She walked me step by step with the process of renting a storage unit with a very positive attitude. I would recommend everyone who might be interested to come to this facility to rent. Friendly people and good prices. What more could you ask for?",
      "date": "2025-06-06T22:58:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for your positive feedback, Daniel! We appreciate your recommendation and are thrilled to hear about your experience with Annette.",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "52a77a68-be0c-4551-8883-a513d4a1ccb4",
      "author": "Gavin Magdycz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrynk9liEtd_dry_dA9-Uub0TmJ9jazAH8QhK10MjAlshkpA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla and Annette are great!",
      "date": "2025-06-05T16:32:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Gavin! We appreciate you leaving us this five-star review.",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7cd6019d-1931-4858-91a7-625af2982c23",
      "author": "Elicha Degner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlcKnJeKW0byW5nC-PhaFcMF3ppz3g-ZFbVMxx3xLCJXlVT_wY=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I've been doing business with this place for several years.  They are amazing,  great customer service, clean and nice facilities.\nTheir security system is also top notch.  I accidentally closed up my storage 1 day and forgot to shut the lock.  I received a call immediately letting me know.  I would recommend them to anyone.  Thank you",
      "date": "2025-06-05T00:38:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words and recommendation, Elicha! We appreciate your continued business and are glad to hear that you have had a positive experience with our customer service, facilities, and security system. We strive to provide a clean and secure environment for all our customers. If you have any further needs or questions, please don't hesitate to reach out to us,<br><br>Sincerely,<br><br>Storage Star Firehouse",
      "replyDate": "2024-07-10T00:31:17.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "81ba3457-0eab-49a4-b7a0-9ab9bcfb63e8",
      "author": "Patty Vancamp",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGJh8CbIu_2lpMWAARxpWlkzD0Vzljc9Qc_3FLFauk1IdsuOnO=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My service here at Firehouse/storagestar storage was phenomenal upon opening our account here we were let out and they clean the unit before we moved in all our stuff stayed dry and safe and was given a nice easy move out",
      "date": "2025-06-03T22:54:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are so happy to hear that your storage experience was phenomenal. Thank you for choosing our storage facility and for leaving us this review!",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9b04725a-a5b5-4caf-b5ae-4436068437d8",
      "author": "Tony",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINBSskDGCalfxC1m2oQeieVJUZpA-c5GVacrzWhOMdlKReWVU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We have had a storage unit here for the last 4 years and it was such an awesome place to store our valuables. Very secure and well maintained with an awesome staff to boot. If you need space they have it.",
      "date": "2025-06-02T21:35:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for this review and for being a tenant with us for four years! We really appreciate it and are so glad you've chosen Storage Star.",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7074f8f3-2d1c-4be1-b0be-978d14801a56",
      "author": "Rob Ham",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbdRvJJDMiSoHW3zFYVrcT7UgYBtePPZsIewe1y96-NPSWMA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette has been so very helpful, very informative,  knowledgeable,  and a real pleasure to work with.  Would recommend  anyone looking for a storage until to come see them here at firehouse storage  here in loveland.  Thanks for the easy transition  into my storage unit.",
      "date": "2025-06-02T20:39:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear Annette provided such helpful and knowledgeable service. Thank you for recommending Storage Star and sharing your positive experience, Rob!",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "094d72f4-04a2-4e41-a11c-bd24affce561",
      "author": "Kaden Echard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZpUZFT4I2-hR3WzvtitujjIu_ZmMoo0diiA7nJ1vf3YQCjA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great people and great units",
      "date": "2025-06-02T16:21:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're excited to hear that you had a positive experience at Storage Star! Thank you for your kind words about our facility and Hestia's helpfulness.",
      "replyDate": "2024-07-10T00:31:17.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c745c784-7881-4c99-b738-5cbac16af3eb",
      "author": "John Punis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJw7ETmYB5W1yjUoq4synAPktNCgDginMr8ywYRblbnzicOpg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John was great to work with and the facility is just what we were looking for!",
      "date": "2025-06-02T15:45:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear that you had a positive experience with us, John! Thank you for choosing Firehouse Self Storage. If you ever need anything, feel free to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:31:17.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "184ac253-da07-416a-9b71-3fe6b40138c8",
      "author": "Lisa Beck",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAqkWOt4E2yDvqFniiJXUDCWHaRCZUwmZTYY75AiAGHizbVA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great value for the size of storage space I needed! Great to work with, highly recommend!",
      "date": "2025-06-01T11:01:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the kind words, Lisa! We appreciate you choosing Storage Star :)",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "37f27f0c-fe81-4308-a52d-143d39bc3dab",
      "author": "Erinn H",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpq156Cbyde7N-ShABfhftj1P1cBFqYSA-QrKaCKq59IflN3Y=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was amazing! She answered all my questions, was super helpful and very polite. 10 out of 10!",
      "date": "2025-05-31T18:15:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate you giving Annette's service a 10/10! That's fantastic! So glad you had a great experience with Storage Star.",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "035bc28a-86ef-4ed6-bff9-3cd62aaeae3a",
      "author": "Denise Rolf",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7vGEenNlYC3KTYREt5A6REN5C2yzQNjGzWjha_X7V_v5o7w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Annette was amazing. She made our move stress free. Thank you 🥰",
      "date": "2025-05-30T00:03:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "It's awesome to hear that your experience with Annette exceeded expectations. Thanks for the kind words, Denise.",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "423af0db-8cb3-45ac-8700-c808decc313d",
      "author": "Donovan Hockett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3HSixs9sv8_KXwV6sDPni7UCMtxpG2KetpzPUUFwJgq5BHw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Thanks Storage Star!",
      "date": "2025-05-29T00:43:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are very pleased to receive your kind words, Donovan. Your satisfaction with Storage Star means everything to us!",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f2683477-9094-4bb9-8f48-def95c634636",
      "author": "Lisa Magruder",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiHnOxdt3eYZVw0c7HzsSVa-XxEtZYcqpHPw4v0WoP3cWDLw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-27T19:38:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Lisa. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "963c688d-7c45-4965-a394-2162696149ed",
      "author": "Jeff Mere",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUin60-tJmKAUZEu4VLz6dwCL4FWXKrUwNrnDFOLFee4FHWE20J=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Treated me like a person, not just a customer; made the entire process simple, smooth not to mention cost effective. Highly recommended.",
      "date": "2025-05-27T14:49:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are so happy to hear we delivered personalized service and a smooth, cost-effective experience. Thank you for the recommendation and positive feedback :)",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c3ee4d98-3f2e-4e4d-8250-1e183d8bced5",
      "author": "Jamie Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV95sJMacs85IDRFtNKg2_D-ipbhtYAeUceKXtNEfuiUeiQViRl=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-21T21:54:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jamie. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:31:17.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a41962cd-065c-4a8d-afc4-c9dc7ca05212",
      "author": "Lindsay Michael",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuAv_HxJiBjjTJpRXc9hwnWPS8dbZ6yh_5P-2j_G2ZEdQHT48=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Rental experience was super straightforward, facility is very clean and well organized, and the front office staff made the whole process very easy.",
      "date": "2025-05-21T19:24:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "It's great to hear that the rental process was quick and easy! Thank you so much for leaving us a five-star review and for choosing Storage Star, Lindsay.",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ea98c039-6dcf-4d3c-85af-ad21583a62ad",
      "author": "Eric Clark",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZGDvNxMLTl5--s1jyHXJhQz6RPwVbqg7LmYIWXyN8wQM-IA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette showed me a unit, answered my questions, and got me moved in quickly.",
      "date": "2025-05-21T18:53:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "So glad to hear that you had an excellent experience with Annette! Thank you for leaving us this review and for choosing Storage Star, Eric.",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "25fea5b7-2214-4e6d-bf95-b925487c2f34",
      "author": "Lynn Nevins",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYR6gFuvXi6Ciyh67vLMtwNtV-bzhpHVFopR-65VLxOxm6QjoQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-20T20:12:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Lynn. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "790b7a89-670d-4b84-aaae-b3b5a7e3492b",
      "author": "kim klein",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0mGXVc1Bj-Vrgmsuk862RHZxBkvIHoy7IT1IBaiBDMAPHKQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-17T21:49:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kim. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2dd135a5-19bf-4ab5-8fd3-e5d2d6bb93a2",
      "author": "Melanie McCormack",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNCH0QI1_TXYkTfj1r20EPxCQa5wYJz7QE0r7YBAB5bndmn3VW=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I’ve stored items here on a couple of occasions and had a great experience. The people are very friendly, they don’t have any hidden fees and only require a 7 day notice for cancellations, and the facility is safe and clean. They’re exactly how a storage place should be!",
      "date": "2025-05-17T02:31:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are so happy to hear about your positive experiences at Storage Star. Thank you for sharing your feedback, Melanie!",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "184400f7-a3ae-4248-9519-77fd2176fafd",
      "author": "Quentin Shipley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMUHZEe4QR0SxUZwEEaW6IszETuVWqM3y2xdKpqKPihAfemg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service",
      "date": "2025-05-16T21:27:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Quentin! We really appreciate the five star rating.",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "24b54f76-a429-4ccc-a27a-409b549bcf38",
      "author": "Rocio Hernandez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJpkYNBjGhd_jDh7pNG9eJ2gi0kkaxJK_QJhZM5XeR84XKfA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-16T19:31:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Rocio. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2418bc07-3345-4a5f-bcdd-b4ba4593116e",
      "author": "Kristal Wick",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXh5rv9jcAqAGG-EDwT3WvNNhzrBy2MqMWThhd6c-XlsyhAI5dS=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This place rocks! Very clean and the employees are super helpful!",
      "date": "2025-05-16T18:07:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're elated to hear you had a great experience at Storage Star! Thank you for taking the time to share your positive feedback, Kristal!",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "760a7b8a-5ec2-4acd-9c02-df32b745adc2",
      "author": "Gabriella Fallon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMRLB-euKIdiQmcfviRS74jQgfHfN3kR8NOVFaNuBqh9TLoA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Top notch service from our initial phone call, facility is clean and maintained well! Annette is GREAT! Highly recommend",
      "date": "2025-05-15T20:16:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience with Storage Star! We are glad to hear that Annette was able to provide great service and a fantastic facility. Also, thanks for the recommendation, Gabriella!",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c6523b3d-d7dc-4dfa-901b-fa7e365a4525",
      "author": "Casey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWinpzQ8cRwskr3bov4cAS5wdVFTfu5BwfedFChqDypnZtog=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla were super friendly and helpful. These guys were straight forward and to the point and never had any issues with them for the duration of my business with them for 4 years. Would highly recommend them for your storage needs!",
      "date": "2025-05-01T20:32:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Wow, thanks for being a loyal tenant for 4 years. We really appreciate it…and thank you for taking the time to share your positive experience with us! :)",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bccfd2b6-cafc-4ca9-8c2f-a0ff9bd463ad",
      "author": "Cody James",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO_JwwgfCGqEFxSS4EquEMylZfI7UpHVxfexscXIueHUdvLA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Annette & Carla are very awesome they took care of me in getting me a unit. Thanks for making it easy! You guys rock!",
      "date": "2025-04-30T21:56:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are overjoyed to hear that Annette & Carla took care of you and made getting a unit easy. Thank you for the kind words, Cody!",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7fee5567-4d70-4286-87d9-6c2672d1d028",
      "author": "Jonah Capaiu",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9nNK63V_S3EHE3VGrGR6J5LkaMs3MDCAo7KbHZ76tWUrV1rY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was amazing. She was more than willing to accommodate me on short notice, and was incredibly quick and knowledgeable. She was by far the best employee I’ve met here, and highly recommend her!",
      "date": "2025-04-28T21:31:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to share your experience with Annette at Storage Star. We appreciate your feedback, Jonah!",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b605cd98-32e3-47fc-aaf8-7d3828128e7a",
      "author": "James",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNXmme0xO_28G-l2A6RJz4sm-fmteK6IK6PTVBHz2UOzNZRw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent storage facility. This is the 3rd unit I have rented at Firehouse Storage and each time has been a great experience.  Carla is excellent and their customer service is outstanding. Clean, well kept grounds that are rodent free. Easy payment options and user friendly website. I highly recommend them!",
      "date": "2025-04-28T04:30:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive experience with Storage Star is greatly appreciated. Thank you for sharing your feedback and being a loyal renter, James!! :)",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "07dcd687-638e-4cbd-a035-c70de487f5c4",
      "author": "McKinley Pugh",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2zZ1HnfatruJzY2LUlri_Wfto6geEpxLvW4e4Vv505uqptO8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Front office staff very friendly and easy to work with. Setting up a unit was quick and painless.",
      "date": "2025-04-26T17:53:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your positive feedback about the move in process and our team. Thank you for choosing Storage Star!",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7627915e-ddde-4ac3-9df7-4f9b3048c8d7",
      "author": "Brandon Kelly",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqjHMJFU2ko5VRNma4gN-mBZPA2cqoXni7ec10nuIporijYQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience all the way around! Thank you for making life easy!",
      "date": "2025-04-26T16:41:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're delighted to hear about your great experience at Storage Star! Thanks for leaving us this review, Brandon!",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3c8f2aa8-2014-408c-be61-14670b05ffb6",
      "author": "Robin Overhultz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpFdP7pd9m_xu7I9mpG_Ed-L-JtSQMta67Vdc9JGCw9VXQXg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-26T16:40:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Robin. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dec49648-7e13-4eea-903c-c103f5cc5a7f",
      "author": "coralie thornton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYNJxB5AOkhJywdt-qtVxSX7M5PbbWCg3EF54B9DZYCDC0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The staff at this place are super kind and helpful! Definitely recommend them",
      "date": "2025-04-25T21:11:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're overjoyed to hear that our staff was able to assist you! Thank you for recommending us. If you ever need anything, don't hesitate to reach out at (970) 663-2988.",
      "replyDate": "2024-07-10T00:31:24.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c12e224c-90af-4881-a2fc-4b2c70f51969",
      "author": "Anthony Cornette",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkKNLSP41hJxgTUambDtjV8s2ZGjATiaV3om3OoDeurPSYag=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Up front and honest people. Honored the online price I received even though prices had changed. I’ve rented storage here before and have never been disappointed.",
      "date": "2025-04-25T02:32:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're so glad to hear about your positive experience with Storage Star and thanks for renting with us multiple times :) Your feedback is appreciated, Anthony!",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "neutral"
    },
    {
      "id": "262a0ae6-76cb-4c01-8e2b-0b6a4fac9190",
      "author": "One shot hooligan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAIjc8vltO4oCbBulRSF837HnYEAkefTWfGIs_ABBTE13vI4A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla and Gavin were awesome helped out and got ne in and out without any problems.",
      "date": "2025-04-24T18:59:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We really appreciate you taking the time to leave Carla and Gavin a review! Thank you for choosing Storage Star!",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3093772c-1db9-4f97-b1f0-80c7273460af",
      "author": "MaryBeth Winslow",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVy0z8699_2or3g1JDrRUFkVtZ0-HvXnEnv84vO06yNRHSv1mFM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service, and affordable rates.",
      "date": "2025-04-22T16:34:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your feedback, MaryBeth! We appreciate you leaving us a five-star rating :)",
      "replyDate": "2025-07-10T00:31:24.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "87069a07-f571-49c9-affb-1b71664f3dfd",
      "author": "M K",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6SkRew4lto60dYOX8jrXJJl9j3OCCD8hZxhpXoU_llUjLq24m=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Super clean, Annette was friendly and helpful!",
      "date": "2025-04-15T20:09:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the positive feedback! We're pleased to hear that Annette was friendly and helpful.",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8eec80f6-5d7a-4114-a2b3-0c7d84a476ed",
      "author": "Justin Gorris",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzT5VuSKHUQuBaHmYMvCc21Va_h9G6TvJ_VfLShHFmFMYE9w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This was has excellent service and I'm impressed with how professional the employees are in the office.",
      "date": "2025-04-12T17:37:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're glad to hear you had an excellent experience with our service. Thank you for leaving us a review, Justin!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b52b8c75-e2d8-4dc1-8ba7-8dda0dc5fc02",
      "author": "Jack Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJO2_iA8s_54mVZ-hEQdMp19lGm6awgmYmmOK3JM4MY_VYMA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome place to store things of all shapes and sizes. Carla and Gavin are awesome to work with.",
      "date": "2025-04-12T15:40:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are elated to hear that you had a great experience storing your items with us at Storage Star. Thank you for your kind words about Carla and Gavin!!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "00afea7c-3e77-4301-8c53-9e66527f15a1",
      "author": "Jose Zamora",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFFmthNl52mKtLT1riN9TDlftwK-Km-D67EIjMWudd99G-fg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great location and facilitie highly recommend 👌",
      "date": "2025-04-04T19:55:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience with Storage Star! We're glad to hear you had a great experience at our location, Jose!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "433f4685-09f5-4f89-bcf2-90bf9dd6ba91",
      "author": "Sheleane Steele",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrJPAGuVOM5rtyCALFIJVMlqZt5rRh7vMOJ3zVGEok0ylb1Cd_=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We had no problems. Everyone was very friendly when I did talk to them.. It's a clean facility, prices are a bit high but it was better then other ones I'd liooked at.",
      "date": "2025-03-24T06:40:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're so happy to hear about your positive experience at Storage Star. Thank you for sharing your feedback, Sheleane!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fb55efb4-e971-4498-8d71-acafb9bc4fb6",
      "author": "Phyllis Wasmuth",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfDIi5ThvJIXgpM9oOhm8x1Q706KvbkaG9TxHx_jzo1Th-BQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service.  Was able to set up lease and get gate access in less than 30 minutes.  Clean,  well kept grounds.\nHours of operation and after hours access are reasonable.  I have rented spaces elsewhere and firehouse self storage ranks high on the list based on my initial experience.",
      "date": "2025-03-21T01:28:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear about your excellent experience at our storage facility, Phyllis! Thank you for sharing your positive feedback.",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [
        "cleanliness",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "508ff278-f9bd-4547-a29e-808d273151f8",
      "author": "Haylee Domsch",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVZZ7u_4KRw68ESuUPT86CKjl6T4mrzAj8MXgUOVUSjY0jC80=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing service! They did an amazing job getting us all set up and we’re super friendly!",
      "date": "2025-03-18T00:02:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! Your feedback is incredibly valuable. We're glad you had an amazing experience with us at Storage Star, Haylee!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "49bb07d9-0dac-4c95-b0d9-41b3db7b0f73",
      "author": "Douglas Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoxWfe6KTWNMdlQPSlSmH77v6d-ijO9oFHtzig69hc8h3la54=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It was good for moving or for normal storage",
      "date": "2025-03-13T03:48:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for leaving us a five-star review, Douglas!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4d609c0b-1c72-4ff1-890b-506192d3b54c",
      "author": "Joe Kittel",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4sS-3jGoWhdxzeGcHnmyegMoz1AUMIWwK0ZlYm70w5Sy3NFed=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Firehouse Self Storage is professional and they care. Their facility is safe and secure, and easy to access.\n\nWhat more could you want from a storage facility?",
      "date": "2025-03-12T12:52:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your positive feedback about our storage facility, Joe! Thank you for sharing your experience with us :)",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "83e3bb2c-8706-4da8-9a3b-6450806e715d",
      "author": "Patrick dippel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuFPF9vzZnGx1x58XhhJA9Srx88HSnzg4U0vAIv-fpDsWYHw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Excellent service and good vibes. I like the theme of the storage unit facility",
      "date": "2025-03-11T16:34:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the feedback, Patrick! We like the theme, too ;)",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "482aa93a-f20b-4acb-9066-3f2680ff59d4",
      "author": "Angela Davidson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVn0hAcU6X-8tJxBhiHbCjm9XDNy2PsGvqYrJLLEx94dqBHBtzMSw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-03-01T01:11:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Angela. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4b77e7a3-5707-4515-b92c-7e67ed257c9b",
      "author": "Cherri",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZvcZ_IZ0sE2roxe5q0ZNuLC9ujpH9CiTf6NfAxHWFAirERR0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service",
      "date": "2025-02-26T01:28:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Great to hear we were able to provide it, Cherri! Thanks for choosing Storage Star :)",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a893dfb8-640f-46f3-b7e8-55cf4e81e7b0",
      "author": "Jennifer Huenefeld",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVd2MvTbPLor_As3ZOwg7v7AqpFlapVn63tpXKgH1um4nlK00vD=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We found Annette and Carla very helpful and knowledgable when we rented storage from Firehouse storage. They made the process easy. This is not the first time we have used Firehouse Storage. We find the storage to be clean, well kept, and secure.",
      "date": "2025-02-20T21:14:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your experience with Storage Star/Firehouse. We are delighted to hear that Annette and Carla were helpful and knowledgeable during your rental process.",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "daa37b1a-c2f6-4772-9aec-b889cd9c4aae",
      "author": "Zach Hoar",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLb38paI3DaDaliXPoRedno1tUoTqiwZJwrr0TvukyPRkqmasU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla were incredibly helpful with getting my unit set up and assisting with any and all questions I had!",
      "date": "2025-02-20T17:33:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience with Annette and Carla at Storage Star!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "db5249b4-758c-42f0-b925-1fd719570bef",
      "author": "Julie G",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoqMrrZY5VR_flq83BdblIhFVWbbG_pV4z3pmHOvo4E149mRn1=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff is super friendly!",
      "date": "2025-02-13T23:36:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the review, Julie! We're so glad to hear you had a great experience with our Loveland Storage Star team.",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "089bb0fe-fb5d-46d4-a018-bb2674312b5a",
      "author": "Bailey Honeyman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQC9yhOfCo0mB7qvAa2EYA_LhvvMSLFmPse68w7L1n9FcD6g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-02-13T05:22:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Bailey. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "59d62386-36f0-4c6b-bdbf-1fd53f1982d9",
      "author": "Caesar Solis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7-ixUwcLww81Zo1xy697Hw0o-wizP2J8y-_biZ1fTG3ByBw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Perfect service",
      "date": "2025-02-12T21:45:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for letting us know about your service with Storage Star, Caesar!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1b5f492d-89f6-48d5-b284-484bc5cd9200",
      "author": "Mike Craig",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIsGe2t11vfGD-ZDjHwRUzSFDtwuLkP3_1el8_2l_TcHYPfk7vEA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Best space in the Berthoud and Loveland area. I’ve got a boat and this is the perfect location and best price. Definitely the winner!\n\nAnnette is super friend, happy, helpful. Even with my naive and dumb questions. They’ve been there to help me have a great experience!",
      "date": "2025-02-07T21:45:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're happy to hear you found the perfect space for your boat at Storage Star. Thank you for taking the time to share your positive experience!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6becdeba-81be-4d05-8e30-ad2c2efd0265",
      "author": "Philip W. Ashcraft",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIsarLCsMTbKvLKKlZkCsvhd7gZNOvo1dM7cBghdg9EnoLcQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Good friendly professional service. Much appreciated!",
      "date": "2025-02-07T03:31:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear you had a good experience with our friendly and professional service, Phillip! Thank you for your feedback!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f3f910ac-2596-4ee8-af91-99962582420c",
      "author": "Travis Bain",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfLSivyWQR5AaTuLwzwXKrLTZnq6gHeFlNRJY-3l7oa5OiuQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Customer service was terrific! Very helpful!",
      "date": "2025-02-05T21:09:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are pleased to hear that you found our customer service terrific! Thank you, Travis!",
      "replyDate": "2025-07-10T00:31:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1a4a2255-1537-4caa-868c-2235aab8dc10",
      "author": "Adam Knuppel",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVs9p9WF15H2hnu3t8mdMpgMw5of5snvY6WurXw31i6Rn2Q90p8=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Good place",
      "date": "2025-02-05T00:36:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your experience with Storage Star. We're honored to have provided a good place for your storage needs, Adam!",
      "replyDate": "2025-07-10T00:31:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "369b904b-8720-4f2a-ab0d-e5e33ce32dfb",
      "author": "Tyler Zong",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNLeCUU9EIL1BqPFXclX5rcnT9K2VJT4EQFnKEO7FND5lDuA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The staff here is very friendly and courteous. Anytime I’ve needed help they’ve gone out of there way to walk me with me to view my situation personally and do their best to help assist me. Highly recommend this storage facility to anyone wanting a hassle free storage experience",
      "date": "2025-02-04T21:09:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0b802ec0-a326-4c6c-9d92-cffc5425cda8",
      "author": "kelly macaulay",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwv9pBrlHvJovruOrW5Eu9pPsSLPt8AAiCxZmIB4V11JwM3w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great working with Annette she is great !",
      "date": "2025-01-29T00:18:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "94604fc5-f060-40d1-bf1b-8ab552b43509",
      "author": "Melinda Warner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEhEJSfCv-m_9iNnWZUeLAy3ysyC4I3337Ygp7N0-o3AZ_rg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful and communicative!!",
      "date": "2025-01-28T16:57:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0a58fe03-55be-41b5-a586-21aea051e58b",
      "author": "Theresa D",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGn0R48zaE6aemCo37KWsCcPhRwuAdWWIguH4x77JtES084BJ2hQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Clean and easy.... Best to come during office hours if possible.  Highly recommend!",
      "date": "2025-01-26T05:06:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5f4d9d05-8db9-420a-915b-d963773a2354",
      "author": "Jason Haislip",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlpfStY2cq2oU-WAUBHqklIHWGa0AbKUpz7LPBa8d407-EGg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla and Annette took care of me with my whole stay and I never once had an issue. Great storage facility....\n\nupdate I'm back renting again and getting the same great experience from Carla, Annette, and Gavin..",
      "date": "2025-01-22T20:57:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're pleased to hear that Carla and Annette took care of you during your stay at Storage Star. Thank you for the positive feedback!",
      "replyDate": "2024-07-10T00:31:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "239b9f46-ebcb-4202-98fb-50abce82813b",
      "author": "Nicholas Windisch",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjcT1KWXferH2PVQP5fwxxk-3NnvajGgNC_0aUEEP4puoiGw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly and efficient service. Lots of great help from Carla during the set up process.",
      "date": "2025-01-17T21:39:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "df70228f-a520-4dc7-95ed-d33691282801",
      "author": "Michael Wright",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNR_rBRecA4Nd-TE-SiU087g85IcQ4h3D9rAwK9mMm6FWMg8oz=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla, Gavin and Annette were very helpful. Got a unit at a good price. Simple and fast",
      "date": "2025-01-17T20:28:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bff5d716-8c29-4673-8c12-40aca4868500",
      "author": "brad ghilani",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEtEnxPooac3ZXBgnLaK12oTzegeucEB7G4dFYzC1wcPqz0g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff was unbelievably polite and the facility is amazing",
      "date": "2025-01-17T18:12:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c8a005c6-744f-4fdc-8287-83db55cbbe6e",
      "author": "Julie Walker",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2-OpCwyT-CtivrdGSmFibcuewzdM4OTecDDzKKufUMYMQ-A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla was a big help.  Thank you",
      "date": "2025-01-16T21:03:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "46a4dd1a-fd9b-4b59-b2fb-2837bbd5cc9b",
      "author": "Tim Lee",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNGi2fwXXUUlJ1sFmY0oeXgRc6AQ2jWkg7KRA7s74o-o1F8g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very nice and priced right",
      "date": "2025-01-16T19:22:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9669e8f5-022d-4405-8d42-5d97f88853c7",
      "author": "Don Fuller",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtnI9OT5QUtoa1UjO1UbS8-z1LlPxb4eeDHWqaK1_OBcFBOA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla answered all my questions and was very kind and professional.",
      "date": "2025-01-15T21:17:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "777fa844-49b6-4569-bd28-29e61a18fc66",
      "author": "Lisa Berglund",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuenKz0VHA4EA2IhR0DAXO8VPf-1f_iGyoLv4zlJsN3j99fOy2=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-05T01:18:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Lisa. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T00:31:32.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1e375250-a223-4ff2-ba3f-000c327d8ebe",
      "author": "Byron Schrader",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_oxiWV7y8Hd_5ZjsKvqeHEerEOvQyhCfB3DexlIbk8LgIcg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service here to rent a 10X20 with the best pricing I've found.  Annette was friendly and helpful. Your search is over!",
      "date": "2025-01-01T15:31:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "21dc42b6-d31c-415e-b962-311a35a3ed4e",
      "author": "Callie Palmer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLun7qjncvQxlN2Jed9fAeiEy4DppUqQGapStugmiIRUlOtpA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was super helpful with getting me set up for a drive up storage unit! Firehouse storage is in a safe location that I feel comfortable leaving my belongings at. Communication was great and the property is well secured. Highly recommend!",
      "date": "2024-12-30T18:15:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "843da816-75bd-4878-9a76-89e909fe4e9d",
      "author": "Amanda Wood",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgoXo3Yzn1bsbg_5cdsTUJaQ0Hz84i0dwwKD_6ksaylyp3ZPVz=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Reasonable prices. Staff is friendly.  Units are clean, accessible,  climate controlled and Safe!",
      "date": "2024-12-26T08:03:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "09e17211-0a99-449e-8676-d803f1250db9",
      "author": "Christina Mendelson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgPaVIyWfogsYW6C1divNk0HonUnjPQHeM5C6jeNdRsgW5OTA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great experience & very helpful staff. They are easy to work with and I always trust leaving my stuff there",
      "date": "2024-12-23T03:17:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are ecstatic to hear about your great experience at Storage Star! Thank you for your feedback.",
      "replyDate": "2025-07-10T00:31:32.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a2c1a52c-f477-4d95-8aa9-48ba0303c61f",
      "author": "Victor Manuel",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1d5tDNEDAjUTSVUiVY_3UIA3nle3RohBc_ZI68LW-HTGycRiq=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was super nice and helpful. Lovely costumer service.",
      "date": "2024-12-21T22:47:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d4ec4948-9b5c-4a9c-94fa-14503221e290",
      "author": "Sonia Duran",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1f0zYdt-wYqY86xxPyQkbCaVypf_iTHgTY8RrHE2W8UMSixWW=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla was",
      "date": "2024-12-20T23:57:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4cbd76e2-5a57-46a8-9fcd-2ea662b50631",
      "author": "Marianne Bruckner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgRblnYH-nYpkz8iI3AyHAQaDelHFE8OxRei4c6ncaswFAbg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you Carla and Gavin for you extraordinary customer service and care.\nI have rented for 5 years and will continue to do so.\nSincerely\nMarianne Bruckner\nSatisfied customer",
      "date": "2024-12-20T21:09:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "25d6ec00-cadc-401c-a2c3-1f209ad7e289",
      "author": "Anderson Nellis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjDNaesxA3QxUnLVvECcVwKI66UX7cO2bHu4xFRKN2aLmnbA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great, safe place for storage. And above and beyond customer service!",
      "date": "2024-12-14T19:30:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c9787dab-110c-4bd2-a41a-b229fc206baf",
      "author": "Aye KAY",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIz9IOo9W_qzAhipNf_zCj5syM1qylkVfsgaP0Xjharh6uk8A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing!!!",
      "date": "2024-12-13T23:57:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2be49eac-a161-4142-a3c9-291ffcc4f5e9",
      "author": "Scott Hoffecker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFPO3Z2Z5yh5W42vWLX2sEt-xxIugR0tgoPdYrvxIK72GzwILq=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-12-07T19:07:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Scott. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T00:31:38.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "27c6e9cd-c61d-4917-aa34-f5859b3ed9a5",
      "author": "Loren Bartley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaJ7GLU5rdxk1y6u2c-gINUpXxF0w8le1WBuMcqw0BTBbfGg=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Very helpful staff!",
      "date": "2024-12-07T00:27:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7fd576e2-0f7e-4b04-90bc-af16cc179f74",
      "author": "Brianne Coil",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU6tQq6I-lVwhe610lITcijRrG3dGox3pBDjXtD3QQNm7RkQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean, easy to access, and secure.",
      "date": "2024-12-06T00:21:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f3605101-8be6-44a8-a3b5-92410e42833c",
      "author": "Dansler Shaw",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUr9u6uJK3-Wk5qdJX_GVkLTLoSirWkYW3W2IPDAmNuPR-Zqlxwpw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Annette is awesome super friendly helpful and professional",
      "date": "2024-11-30T21:57:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7115ef37-0e18-43f8-933d-4067055da5d3",
      "author": "John Green",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKm23fh6ga8E3ULOOFwcyUNDyAxWW46_tH-Y1Uw45MryPas0Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Had a super nice experience Annette. She was very helpful. The office was super busy and she handled all the customers very professionally and respectfully in a timely manor. Great rates here also. Would 100% recommend",
      "date": "2024-11-30T21:49:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bd378a32-6287-429b-814b-7dcfe0de0b97",
      "author": "Walter White",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNQCMxLnTMwcgCQeQTWVAUhRPqzze0uFh2mjk5kz4_mixJ-g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was very helpful and nice to work with. Will definitely recommend everyone to Firehouse thanks to the great service and confidence I have in the business.",
      "date": "2024-11-30T21:48:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "feda6fa5-ff44-4295-b75f-488653f5acea",
      "author": "Linda K",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoc9usPFxSVwNd2DlA4x7OwcE3lKJHRzeQ-0X6efHhfadTe3BH=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Clean and safe facility. Annette is wonderful. Made the process of moving my unit simple. Highly recommend",
      "date": "2024-11-30T19:56:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "be0e5506-c8b6-405e-adfa-3a016af1c90c",
      "author": "Laura Gutierrez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0p4dnUxvU85G1wNOMS2wEjHPY5iwckBuLK48oGUKMs-pJpGnFCw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great storage clean and safe!!",
      "date": "2024-11-29T17:54:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "97a74897-bbe9-48d0-9ddf-8b8ae0d79110",
      "author": "Terrae Whitmore",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBf7t2Kg9DRk-SekxJCkubJ8MO1iOsXKq9oFSHnybaV12KRmsA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Old unit 346 here. I've been with these guys, Annette, Carla, and Gavin for more than a year now. Always have been a pleasure and provided great service! Thanks for everything! Highly recommended!!!",
      "date": "2024-11-28T00:59:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f976d75a-8aed-4291-a11e-f89483013983",
      "author": "Crystal De Donno",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_rTgiWyotAm0Yp7YD2nU6yiwb7u6xdTaGgxXkv01TkbHnzw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best storage place ever ! Even better customer service 😉",
      "date": "2024-11-26T23:42:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0cc33f00-0f74-405d-908c-5ba81dd75b96",
      "author": "loredana de donno",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaKpMGt234A4WIE_PazW1MTFjTYhdjiOacXOB1q60tHQvCcX0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-11-26T23:41:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Loredana. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:31:38.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "211269ff-e80f-4eb6-994c-b56f04c959c0",
      "author": "Cody Somerville",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYcFE9nKiyXCP9OlmExLjxqErhkxkPsPzBnER9LWrp2_6IPQBtGg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Firehouse self storage has been a huge help for us especially with prices at the larger corporate stores being increased significantly. The staff here has been extremely friendly. Annette and Carla were wonderful faces to have greet us when we first showed up!",
      "date": "2024-11-26T16:41:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c77bffdc-2c61-4e5c-b8df-aafe01e910b0",
      "author": "Shelby Kirkwood",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9ixgdikitHnS_jxk2VIPj6z7H8dDdKN0aM4TslDuL0X39xKk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-11-25T19:56:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Shelby. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-07-10T00:31:38.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b077d9c9-511c-49f5-971d-9fa0e0ef40ca",
      "author": "Jessica Waldroup",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0UEfNqctEJnPM1oKq1KPoo4Guxx1Vdn8tMIxd5yNk0wYzuQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Gavin did an excellent job guiding me through the process.  He provided superior customer service and prices were very good.  It was refreshing to deal with pleasant people and no hidden fees.",
      "date": "2024-11-25T00:49:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "892d3d35-a962-4ff1-b7f3-6546ec04b0a0",
      "author": "Corie Olson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3Ta8Pcq_w4atARPjaxmI6NYqxbqkUGjznCj6k9gGAZmsLPq4_=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Super happy with how my storage experience went with firehouse. I had my dads stuff in there after he passed. They were very communicative and willing to work with me if I was late. Would definitely recommend to anyone and if I need to use them again I would.",
      "date": "2024-11-21T15:56:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9b3bc740-3415-4ae2-b294-4b292935b7f2",
      "author": "Samantha Feathers",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFsl-YTNCz9Jdzi_GqwFmXReyeFxI1pehqrXCi8TMrJiVU1Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "carla was great very helpful",
      "date": "2024-11-20T22:44:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "30fc719c-445e-462a-99dd-705116d7ae58",
      "author": "Jessica Haggerty",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvcYQ2mRQvbZFZd2M6bSBQU8D8c9rDRDDQsjfJ13-zwTPopZfQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very clean amazing service and always available for anything you might need and great staff",
      "date": "2024-11-20T17:07:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e562fa45-96b4-4bfe-8704-ae9053294ab3",
      "author": "Aurora Park",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeHQRRFNdRBHjWtwjexuUZgq12hxc1S5rNx1prQtf_D7FKZcq4-A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Annette, Gavin, and Carla were amazing! Helped with everything I needed, had no problem answering the questions I had and were super friendly. Thank you so much!",
      "date": "2024-11-19T17:46:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1b5b2ad7-9ecf-470d-9641-75a714bd2a4c",
      "author": "Emily Gallegos",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5lqVF1Hk6BkOfBEeSE08VvUfY7S0JAGgT2kjoBWlIuZVG1vkSqA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla Annette Gavin amazing customer service!!",
      "date": "2024-11-19T17:45:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "aef0d2d6-3f50-47f8-8817-9b3b031225b1",
      "author": "Casey Mitchell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIMM1E7d8UF5Gry38E7WkbDV-AifR_RFcwcyLGrwwNKymIyQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette did an amazing job of showing me options and helped me pick the best option for my needs.\n\nCasey M",
      "date": "2024-11-18T19:08:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your positive feedback, Casey. Thank you for choosing Storage Star for your storage needs.",
      "replyDate": "2025-07-10T00:31:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cdb42b25-fd22-4396-b6e4-93c205901c72",
      "author": "Cherine Montano",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4vP1irMn04yx6KUkRhCkFgVDSYhnlpEhhA3lzg0LTynn2qEZs4A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was amazing !! She went above and beyond ALL DAY LONG to help me get into a unit.  Thank u :)",
      "date": "2024-11-17T00:13:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear Carla provided amazing service to help you get into a unit. Thank you for taking the time to share your experience!",
      "replyDate": "2025-07-10T00:31:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2ad942fa-5145-4de6-a78a-aba56219791f",
      "author": "Andy Scragg",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJm2PeZjHVdRlqSYWDzgeaKGsu--zUF_S9WWNNAnZKbv4QrUg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful! Reasonably priced! Clean units and lots of cameras to monitor units.",
      "date": "2024-11-16T22:18:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your review is appreciated! We're glad to hear you found our units helpful, reasonably priced, and clean with lots of cameras for security. Thank you for sharing your experience with Storage Star.",
      "replyDate": "2025-07-10T00:31:40.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dd9e1fbc-3d3b-41bb-8173-36b021b92901",
      "author": "Kelly Vanderheyden",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVB61Ul8wpzzfBc8O35l09Zxj6vEuSzLSfqbuNJEC9xR7wbw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everyone was very knowledgeable and helpful! Love it!",
      "date": "2024-11-16T18:44:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "34967add-fe7b-465c-b294-8ce0707bebba",
      "author": "Stephanie Palmier",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuwBLshKS3WO-0KNOVZ2qMoJxTazQCNNaWN3AqpRLi4SFetg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "What a great clean place to store my very important things! I am very impressed with the communication and professionalism. Karla is especially great! Definitely will use them again if I need to!",
      "date": "2024-11-16T00:18:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear about your positive experience at Storage Star! Thank you for your feedback, Stephanie.",
      "replyDate": "2025-07-10T00:31:40.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e7cd5086-7a88-40d2-bd98-6768eafb42df",
      "author": "diana ostdiek",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUenO-yCUPQzmnGkB2DmNR0hI4ckLzeVlIFRA6dVGfb-JxGIRrU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly staff, Carla and Gavin are awesome",
      "date": "2024-11-14T23:15:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Diana. We are thrilled to learn that you had a positive experience with us! ",
      "replyDate": "2023-07-10T00:31:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c221f833-ba6d-4f12-8715-ecfaa1c79897",
      "author": "Devon Bailey",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVr2GE0Q9yHklg_UuV_geQFnothIGTGQdvFBE21QcfFRHLtls5vog=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-11-13T18:32:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Devon. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T00:31:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "08fad982-a9b4-474e-bf36-2d34de6b3ef7",
      "author": "Linda Kleiman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCgndyX7M0Q6x9-N86JIOjwMqjKuV0fksvMGKiFW0YIRc_gA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Working with Firehouse Self-Storage in Loveland has been a pleasure. Both Carla and Annette have been so helpful in addressing various issues. It's so easy to get in and out, and their climate-controlled units have been perfect for me. I have never seen such a friendly & cozy office. It reflects their service.",
      "date": "2024-11-10T16:42:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "693738b8-15b7-4471-8877-09f3dc49e6af",
      "author": "McMillen Adam",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIE-k5gDtB-eptyAaYRqsHDCl5rX3VjE9vh9NnqMYajn3SKCg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was great!",
      "date": "2024-11-09T22:39:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "603320e9-33a2-4d93-8d13-8a65107de5c1",
      "author": "George Koren",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv2H0jizuPzNefyKCQ-UICgaMA6sc5Wtbz1bFkS1wewAS15Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have been using Firehouse storage for 4 plus years. I have to say, these people are very good at customer service. Carla, I think thats her name, I remember her service most importantly.  She has been extremely helpful, thinking back, this is not the first time she has stood out. Thanks",
      "date": "2024-11-09T22:15:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "76875c8a-2f4f-4dba-9f00-31532aa91b11",
      "author": "Sandra Graham",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8nHE4NKGUgNy58XiTYfnKQF1Olv4XXsgYDAr5q1LfKi63pA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very through  and knowledgeable.  Very satisfied.  Thank you.  K recommend this service.",
      "date": "2024-11-09T16:45:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c171160b-60ce-4e25-ab61-219e6fb532bc",
      "author": "Toby Rowe",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIJHwCw5J3l73wsOWQdZAZtJlXCy4xu9s-B1XXId1_sLSr7lU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’ve had our family and business storage here for a while. The staff is great and always super helpful. (Annette helped me out of bind with a lock issue today so I could keep on working). I’d highly recommend this place.",
      "date": "2024-11-08T21:46:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bc64301a-9281-4db5-9452-6deb2f8aa031",
      "author": "Silas Konevitch",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGNwApnx5r2-OaJqLZp5w3usin3_xNIIXP1xLzCvPQYGkz6Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette has done a wonderful job and is always helpful",
      "date": "2024-11-08T18:52:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "eaf13c8a-bad3-4693-b7da-268d38a80a30",
      "author": "Alex Blaze",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5ZlIiTiCi5S2QfAOC5_V-exnBNcsN1TkmX8tq6wOqEh4Nsts=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My lock needed to be cut and annatte and Carla help me get that done . amazing customer service",
      "date": "2024-11-08T18:24:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "768a4968-2f53-4724-920e-3dd61d46553a",
      "author": "Rick",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6psEaKPL9wvabj_xV-qX8nCPFln2f5LoHFgY2AT_0YBkNXA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla and Annette was hands down the best customer service experience i have ever had. The teamwork was top notch!!!",
      "date": "2024-11-08T04:20:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review. We are happy to hear that Carla and Annette provided top-notch customer service.",
      "replyDate": "2025-07-10T00:31:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e610efe7-2b97-47d8-acee-87ea41f286e2",
      "author": "Christina Hart",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8nPHxGnzz14-QgXNgLYJiPqYJ_WZUpqHjWMJnkJhBzzhuvXO0AQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service. Very friendly. Fabulous facility. Carla was so helpful and walked me through all the ends and outs. I will only be using Firehouse Self Storage for all my storage needs.",
      "date": "2024-11-08T00:01:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are honored to have provided you with great service and a fabulous facility. Thank you for choosing Firehouse Self Storage for your storage needs.",
      "replyDate": "2024-07-10T00:31:40.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2ebd67eb-6e3e-4811-ac62-7c8297f93237",
      "author": "Brit McCurry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIkcnzlElkqHzi7Km6Ic0B2R1sqcfUtlgL3pWNe4mz3sGa3g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was very friendly, helpful and timely in taking care of our set up. The yard is nicely maintained.",
      "date": "2024-11-07T01:08:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3e2ca849-1607-488f-afc5-4942b3abf716",
      "author": "Amy Bratton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSyWA1nJvNDs0ioANJ2wBMgtQxLh5x8x0E22rExx-YSRsxvaY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had great customer service as soon as I walked through the door .  I will recommend them to anyone!",
      "date": "2024-11-07T00:23:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cd4de1f4-c640-4af1-a6b8-f661d2cae2db",
      "author": "Pat Harlow",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5BK_Dha3SLl2PMfoetrMRgNvOJS5szhCWk79JvM3tdSTdrfQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best services in my experience with this location and storage facility that was treated in that was respect and I do appreciate Carla and Annette for guide me through it",
      "date": "2024-11-06T19:35:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bca08341-152e-4448-be0b-fdf8b798e69a",
      "author": "shirley Scotton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5Sl3231Eibjj3MuavkDnpFk0wlKNwe9kbjac4cosW69HyWB27zw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Was excellent service in the workers we're very polite",
      "date": "2024-11-01T00:18:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "afc7bc27-1dda-47c4-b82e-bd9a32c0c2a7",
      "author": "Kris Greer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcg2jq6oZKjcEQ2OeAP5chZrWgDIdry6BcXGs_oiF4HzzA0g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Firehouse Storage was a pleasant experience. They accommodated me very professionally for short notice availability. Carla was extremely helpful and professional throughout my experience with them.",
      "date": "2024-10-28T16:45:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6ff6ecc8-a4d3-4e0c-b28d-0f2bbf1addbc",
      "author": "Cody Uebel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOEpC4g3KOB2DtgFS-jdI63eXhxF-RbvxUUXdde-LGnFuA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "This place is amazing!\n\nCould you ask for a better location between Boulder and Fort Collins …. Not in my opinion!\n\nThe staff is incredibly helpful and attentive, and are always there to help.\n\nMy unit was clean and had an upwards sloping roof which made the space even larger than expected!\n\n10/10 would recommend",
      "date": "2024-10-28T00:23:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "10e42bd2-6442-41a1-b071-3fa0a5683505",
      "author": "Sarah Boyd",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQB5wzK96_3P6039GAU43U_c-ZZ1s9Z2aXH7cc81KdSVR4bHBKzw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was very nice and very informative",
      "date": "2024-10-25T19:53:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e7e25410-c58f-40c8-b577-f9545f012820",
      "author": "Lou Gassner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdoJTVLNsjPNopbkOR2k8kL-IPQ0fbG8SdUYF56W8j7LqDfLeb=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-24T13:20:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Lou. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T00:32:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a33411bb-f461-412f-8c78-fff40411f1e5",
      "author": "Pete Zagorski",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKYAuSgHWHiyJZKAzpK4j49WBYFgo3eFBXHKJ-2Rb8yUn46IMO=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean and secure facility, great rates and easy move in/move out!   Annette, Carla, and Gavin are very helpful for anything you need!",
      "date": "2024-10-21T18:07:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're overjoyed to hear that you found our facility clean and secure, and that the rental process was easy for you. Thank you for taking the time to leave us a positive review!",
      "replyDate": "2024-07-10T00:32:01.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "31a60fd4-a151-4117-99e2-995b7460dfd7",
      "author": "Stephanie Palmier",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsXGTiA1buNzuBCM1Zi4fvY8YnB6GgDzcjcxICIUkBdRSiYNld1g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Firehouse storage is a great place to store your important things!  Karla has been so amazing helping me navigate everything when I needed help. If I ever need to store things again I will definitely use them again!",
      "date": "2024-10-20T07:52:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to share your positive experience with us, Stephanie! We're glad to hear that Karla was able to assist you so well.",
      "replyDate": "2025-07-10T00:32:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1e6bb0b4-e89a-4377-b8a9-adcd57ec1f80",
      "author": "Karin Merrill",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuQO56RzNT01Z0qXwgIwcszey7Ib8SLWl-GwdNPC8S5lQ_qXu9=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Firehouse Storage has been a wonderful experience, I was renting a unit for 5 yrs…and now I have my RV in storage there too. It is very clean, easy access, and extremely convenient.",
      "date": "2024-10-18T00:56:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're delighted to hear about your positive experience at Storage Star! Thank you for sharing your feedback with us.",
      "replyDate": "2025-07-10T00:32:01.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dbc6b649-5eb6-40aa-90e0-a7202b6b6cd1",
      "author": "Amber Campbell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfpMEQOBk5b5FFKp7nxxaO74bvOjXSh6dukANaiT8liz0-6w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-17T05:35:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Amber. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T00:32:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f5dc4c23-2215-423e-8fa5-941449d5a251",
      "author": "Michael",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOqlH8qs8MOSAMSKY4pG6A-Qa5OqRaQ9d3j4erPIz1O9sS9A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carol were so amazing they helped me save my storage and have really gave me some great customer support and worked with me. I recommend these ladies to help you and they do a great job",
      "date": "2024-10-10T17:21:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your review is appreciated. We are glad Annette and Carol provided you with great customer support. Thank you for recommending Storage Star.",
      "replyDate": "2025-07-10T00:32:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "27848a6e-d754-4b88-a196-ccb5a5643f44",
      "author": "T C",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXznZmHnio-4fEkVzXRgEBz0f1wyy4cEWlJAeLt6fQ2YFRQY_v4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-10T13:06:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, T. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:32:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e81c9390-eaf4-4680-8704-85a0e3f90edb",
      "author": "Kaci Hitt",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWb1dfTx3UaDjutRIrY2mEZMQfvUjfM15SkI5X-26A7AXHa5gU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla helped me so much tonight!! It’s been A DAY but she made this part easy and was so nice!! Def made a difference",
      "date": "2024-10-09T23:30:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're pleased to hear Carla was able to help you tonight and make your experience easy. Thank you for sharing your feedback, Kaci!",
      "replyDate": "2025-07-10T00:32:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5ea6c65e-8c87-4c59-b4dc-4ee7ecd1b888",
      "author": "Evan Dalvit",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlhCN4vele1K-0YsKzaYlDZTfrzEuU9VpABdBZgR9pCqSxbQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was very helpful and helped me get the unit I need!",
      "date": "2024-10-07T18:49:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing! We are glad Annette was able to assist you.",
      "replyDate": "2025-07-10T00:32:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bf3380b1-a5ce-42c6-b482-b2a077a404ca",
      "author": "Kathy Bohks",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFdXqJnzFCG1PzdtRICozmPTtu8-k7whDvYfIERBnNQIG_Ew=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-07T00:13:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kathy. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-07-10T00:32:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a6fac5df-d008-445f-bf6a-173d1262b94e",
      "author": "Colene Jackson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVffmOWYDWDZH9k4aIczIa4ITZictlRdU-GjFe_fQfL86gat4w_=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I went to 3 different places in one day before I found your storage facility and I’m so glad I did. The other places were either too far away or the location left much to be desired with break-ins having occurred frequently enough that I was deterred, as well as mice. I’m storing all I own, as meagre as that is, and while yes everything is replaceable, I really needed peace of mind that I would have all my stuff again once I settled after this transition period. Firehouse Storage gave me that from the initial contact, through the whole process, and even the little touches, like the personalized greeting and goodbye when punching in your gate code! Carla and Gavin were so kind and friendly and ensured I understood everything, I was lucky to get a small discount as a teacher - we take all the help we can get! - and the facility itself is clean and secure. I love that it is indoors and climate controlled and I thought the decor, all the fire trucks etc. is great-such effective and easy marketing right there! I hope it always stays that way, it’s fun and unique!\nThe prices were great especially if you’re on a tight budget and the billing system and online portal is easy to navigate and keep track of. There are a lot of options out there but you guys really set yourselves apart in many ways and I’m relieved to have my belongings secure with your facility! Thank you!",
      "date": "2024-10-05T12:25:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Colene! We are thrilled to hear that you found our facility secure and accommodating.",
      "replyDate": "2025-07-10T00:32:01.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5653a092-5ca6-4503-86ee-d63e67a9960e",
      "author": "Colton Friar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIePM45ZiO5YsqzBaqGsUljPHKvWzhf9T2GAB-UIMLRNiBJkg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla were very helpful in helping me with finding my storage units and getting access back to them, prices have always been reasonable",
      "date": "2024-10-03T18:31:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c4fda611-05e3-4b71-8a16-c2db6f171710",
      "author": "Reba Covelle",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnjDBnhFdttJoA24cgIbFNOmgXcSJyKvtVgcSMuJ3LOI9xJa_QfA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was amazing and was very helpful!!",
      "date": "2024-09-30T23:10:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! We're so glad you had a great experience with Carla!",
      "replyDate": "2025-07-10T00:32:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a9751fde-dc43-4c48-b034-3aaa2a1d4fcc",
      "author": "Rosemary",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiDIpRc-gFzCClaqZXX2FORTcVdrr81VZqDwO7GDY__AUbdHR1=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-09-28T19:10:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Rosemary. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T00:32:01.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "21883e79-9cdf-4c12-badf-06d2cf83f6c4",
      "author": "Kimberly Pietrafeso",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoKktG6QjQXv1KeNkrjYYdOr36Udf9lQymi7to2iwmLDjfXfjZ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was very helpful and a pleasure.",
      "date": "2024-09-23T20:24:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kimberly. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2024-07-10T00:32:01.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "08078a45-c6ec-4ec4-9ae9-37ad640b49ee",
      "author": "nate collins",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDkkzsUa7lYYsnVlxh6C2yCV8ApVyyZDIsfKv7UaOA-OwcWQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staffs awesome. Super helpful",
      "date": "2024-09-21T20:51:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dea5e04e-88d5-4087-875c-594c82bc95df",
      "author": "Bradley Puckett",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXazCm_FfbLoWVbKu9fRBmGWPyrLfr8Gckuac7WI-i2wFpwT_Cv9g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Firehouse Self Storage is a very large and very clean storage facility. They have several options to choose from, a nice gated property and lots of cameras. Easy access right off highway 287 very easy to go inside with a trailer if needed. The staff was absolutely amazing. Annette, Carla, and Gavin were top notch professional and super friendly they had my storage unit ready to go before I walked out the door. That speakes volumes. I absolutely recommend this storage facility. Thank you again for a great experience.",
      "date": "2024-09-20T20:43:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2121bf8b-8b6a-491d-b3ec-83b6eb462967",
      "author": "Julir Meade",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUCsUszbEEcVmAgLcmQgUzryxOwKZkDVU9v-wMXcI344XkNA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This place is great.  It feels secure, it's clean, the staff is friendly and helpful",
      "date": "2024-09-20T17:56:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Julir! We're glad to hear that you feel secure and find our facility clean. Our friendly and helpful staff is always here to assist you.",
      "replyDate": "2024-07-10T00:33:04.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ef851a65-4ab0-46ce-838f-96d0f6347383",
      "author": "Baylee Branscum",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9_gOBlXFpEYO66EfbPmZi6epr9Yoz0-d_SKGStnANT_TqV-68=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was amazing!!!!",
      "date": "2024-09-19T23:10:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "162c0345-e0c2-48a9-8967-c7cf7401953d",
      "author": "Rene Gainan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWD_rGuf-e_fKMufoNA7lD1RrWtgVReNB1hRJKxMTKYxXfJlN0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The staff is very helpful and friendly. Competitive rates and very clean and secure.",
      "date": "2024-09-19T14:27:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b99c5bbd-4f20-43a2-9303-3c7f511c1ff5",
      "author": "MarcoAdez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCxEvjMozvJUQX1iZDFgf_f7iMhEjRMiovrIQtUk3qqroOwCTe=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great location 👌 Annette and Carla are always helpful",
      "date": "2024-09-18T22:45:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "223b5299-764a-4204-8c25-011a13acd2a4",
      "author": "Austin Gafford",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHoDUy94WWvohVTIYqz2TOBF9M-lerQZwvJDRkLjWMkwPVbg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was awesome showing me around the different units to find what fit my needs!",
      "date": "2024-09-18T04:11:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9fcc7c12-d243-4973-866b-7e9813249d88",
      "author": "Martha Fleck",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAJTtGzKovFj8nYeOHgxNJ987mOUUnTkGogZQl6dm_XjS0hg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very easy to access. And very clean.",
      "date": "2024-09-18T03:40:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "25aef310-4fd8-4563-8ef0-28dba3d1ae39",
      "author": "sandy fritz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbgUn5022lHSA_t2KacxaqfIYH-bf5tA4Qefqbe1N-s6G2Uo20=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great safe and clean facility. Used this unit for 5 years and it was easy access when we came to retrieve items.",
      "date": "2024-09-17T19:50:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0abb6bd6-c336-4a31-9dc8-04c71f326a7c",
      "author": "Nancy Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgY8Uh2lc25esf-VJObbBt0ZyJ_R4HSVMc0oZLm3LSPpgigw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent facility. Clean, managed well, easy and secure access.",
      "date": "2024-09-14T13:09:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e1197c10-a0ec-4f47-9d95-d9a019323a3e",
      "author": "Christina Vasquez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB31cH95t0nhXQ05EdmNz8t5t2Ky_mxi6pdtOicmEnbCdE-iw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Gavin was great. Check in was fast and easy.",
      "date": "2024-09-13T21:56:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d57168bb-d964-4f42-a863-d77aec089760",
      "author": "Betsy Doucette",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXaZCBlEbeq8JS0JwEiWVV4ZxZ5Pk808cbmgMSF8UNlNxMmxo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy to work with and customer service is great",
      "date": "2024-09-06T15:57:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b02c6f3b-8f21-49e1-92ae-d03cdabfc8f4",
      "author": "Brett Tuttle",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZmyMbulcU02VlK57wLqFUrjiJCkWh5H9eqA2xIeIl-NphSg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service and friendly staff.",
      "date": "2024-09-06T03:12:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b146cbeb-03cd-4614-8bb7-b406680df9d0",
      "author": "Ashlea Simon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSfe2MGeWI6V8EiVfAT-HXMiJKaT53g_4YZTTYvVBU7S_Imw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing service and made sure to fit our needs didn’t stop till we could make it work",
      "date": "2024-09-03T19:15:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a3fc7e6c-ccfe-4498-824d-507038ff6c64",
      "author": "Brandy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjVaUmrOB2S6A5NpaCaYdTNHBDxfcxuWXfJu9yELwbcJVN0A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We have been renting a space for a year and Carla has always been so helpful with anything we needed. Her customer service is great!",
      "date": "2024-08-31T20:02:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4b759937-a806-4bc3-bb77-838783e578e5",
      "author": "MC",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBYkokjQjHacunrYF97FvdHq8yhEfPuTUr9z31tcFKNwCqoxmlNQ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Annette and Carla both provide great customer service! Thank you ladies.",
      "date": "2024-08-31T00:15:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the positive feedback, Annette is indeed a great professional!",
      "replyDate": "2025-07-10T00:33:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1933e9f7-c414-4583-a4e5-cd21f12ed9dd",
      "author": "Dan Konevitch",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmR5dyzsTmJwidAHNlZQUiY1xSM2XlIAd78ExQWsDlXHWSUQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you Storage Star , been using your unites years now , thank you Annette helping me find the storage unit that meets present & Future needs … Dan",
      "date": "2024-08-30T12:59:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
      "replyDate": "2023-07-10T00:33:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "77400ce4-8173-4932-914d-0e72a8cec298",
      "author": "Dillon Yoder",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4aWL9PTxaC_VPbWSz-ueYO25rlE7Xs-aIv93j-PIFwUK0vQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have had a storage unit at fire house for 8 years, it’s been a great facility with great staff Annette, Gavin, and Carla have always been so helpful and all of my things were always secure and I never had to worry about weather overall it was a good investment I wouldn’t hesitate to do it again.",
      "date": "2024-08-29T21:27:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a021be00-1ddd-4fc1-9e27-5adb21058318",
      "author": "Melena Tester",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwDZNeSSET4bgLA7cU7k47rsJdWNlh9V4Kd1qz96QPVoXFGA1u=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette did a wonderful job assessing my needs and finding the right fit for me, I have multiple units here and am a very happy customer here!",
      "date": "2024-08-29T19:52:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7a7481fd-dfea-4780-95ea-c90ed1f9d2ec",
      "author": "Brandon Griffith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZZz787nlX3igi3bOmGKtixXttBugqENdUnvU-CBdC4iQHPw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice office staff.  Had some issues with my lock and they were more than helpful.",
      "date": "2024-08-28T01:04:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are glad to hear you had a positive experience with our office staff. Thank you immensely.",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9e1b5767-e2ba-4822-93f8-02d4b95fa7a0",
      "author": "Rachelle Black",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnVrRuyybdYiFG3pGJwpiY-LfIyv5wYnhGqIbBqBV4oQYlpvV3=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing place! Very helpful and understanding!",
      "date": "2024-08-25T02:27:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are ecstatic to hear that you had an amazing experience at Storage Star! Thank you for your feedback.",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4e546590-56f9-400c-b75b-30aefb9905df",
      "author": "Brent Baca",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgQ3T2Gf2VIoVZrztFgE2RJ3OnuC-tdXQWgkPz4-jiRJyFDg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service from Annette and Gavin easy and good prices.",
      "date": "2024-08-24T15:27:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to provide feedback. Great service from Annette and Gavin is much appreciated.",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "587c44bc-5744-462d-ae1d-9fe3bada44cd",
      "author": "Maxwell Setzer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsaMwU9VGngi65pXJKFjSfdK02SYvPfvklLMGADyUcwjyLk0ev=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everyone was super helpful!! Carla, Annette, and Gavin made the process all so much easier!!",
      "date": "2024-08-24T00:26:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're overjoyed to hear that Carla, Annette, and Gavin were able to make your experience with us easier. Thank you for choosing Firehouse Self Storage!",
      "replyDate": "2024-07-10T00:33:47.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "74ee8a98-2f66-4e14-91b7-28c8f6e8794b",
      "author": "Walter Anderson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5HijADON8MZzJsyc7HjPh-PFVSOLWdE75rGfHpWZ-ytXqrqj3=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Sweet and nice to me",
      "date": "2024-08-22T19:40:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're utterly delighted to hear that you found our service sweet and nice. Thank you for sharing your experience with Storage Star.",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7410262f-c203-4337-91ee-c5e1ff1b67d0",
      "author": "Abbie Starr",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUs1l1jNhkMPcBDHCAx8dofgBkJvSfLhuIDewqL7IhgAP8TtgeumQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Friendly staff, great service",
      "date": "2024-08-21T16:45:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're utterly delighted to hear that you found our staff friendly and service great. Thank you for your positive feedback.",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "211099ca-f434-4905-a54a-06d50be2c210",
      "author": "Bradley Bradford",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUks_BbeaZbG9E6JfvIGnAe5we7gB7yUpG3EH5BJZZ6OoJWea3y=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-08-17T21:17:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Bradley. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f607d8f1-3856-4a42-b349-e95f69c7d743",
      "author": "Jared Gipe",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4ppy_n1GRSLE6VZanrvgzz_dJaTeS7FGvVdNuc4QeKf231g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Over two years of storage with firehouse. I have had a great experience with the the staff at Firehouse storage Annette, Carla, and Gavin are all super helpful. I have not had any issues there. They have really satisfied my storage needs. Continuing to provide a great service .",
      "date": "2024-08-16T16:05:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear about your positive experience with our staff at Storage Star. Thank you for sharing your feedback!",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9545fac5-0e1e-4679-a9d0-852444307679",
      "author": "Michael-David “Musikdude” White",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvN3CQQ3Rhmx8cIaVsZjeQSnVigDtW1CQRUdv6A501Zw85ECEeAQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2024-08-14T23:51:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Michael-david. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "373ec12c-4bd4-4112-a3ea-c7ed7ce15132",
      "author": "Denise",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiVhGlXNEdFMF3eKfFhpfMS1veYUWMfpnhzSjDc5JUt_fQoA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla is always a joy to work with!!!  Easy check in/out process!!!  Will definitely use Firehouse again!!!!",
      "date": "2024-08-14T22:10:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience, Denise! We're pleased to hear Carla made your check in/out process easy.",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e73b66af-7196-4fda-a5a1-ba02a79c07bc",
      "author": "Kevin Coleman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3HkNDPfHsfBZSYCB7NEzPUd3o-uIjDOTvy9h6magpG6JoCw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was very helpful, polite and  courteous!",
      "date": "2024-08-12T21:52:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback, Kevin Coleman! We genuinely admire your kind words about Annette.",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d05f4330-d433-4e0c-9f39-2f384b0493b4",
      "author": "Chantelle Woy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzNr6qJ0IF5l9IkjOEgv5p3EE2MFSx2cSREdGZzlyfp0mhNwbK=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "So far everything is good with this place.  Very friendly,  and respectful",
      "date": "2024-08-11T00:40:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are elated to hear that everything is good at Storage Star. Thank you immensely for your kind words, Chantelle Woy.",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7bd5e44a-d075-4fd3-b903-111e27f8dde6",
      "author": "Chris Fisher",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOyWk34JmEwXyBjEahq46jsSVrfwhVLrYFzdB-ZzXAgk_bOg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I appreciate the great customer service! They very  Knowledgeable and friendly. Had a wonderful experience setting up my storage. Annette was so helpful. Thank you so much!",
      "date": "2024-08-10T16:23:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your review is appreciated. We're glad you had a great experience with our customer service and Annette. Thank you for choosing Storage Star!",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f2fdfa95-f94d-4594-96bc-eb7e883cb136",
      "author": "Olivia Moore",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlmFnFOPHLJp0kXpsOO9TcQCRUCaUjTvFReqNPRd2seWTang=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff was wonderful. She was helpful and patient. Would recommend getting a unit here. Helped me get my lock off when it was stuck! Thank you so much for all your help Annette!",
      "date": "2024-08-10T15:03:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for your kind words, Olivia. We're thrilled to hear that our staff was helpful and patient. We look forward to serving you again in the future.",
      "replyDate": "2024-07-10T00:33:47.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "905a9936-2c75-4e65-a200-94337a0f01fa",
      "author": "Justin Garcia",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJo-Nn6Y4ishfYX7dT4mGjpLffju4rEKrUIGMLDytMT5JGVfg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Front desk staff was helpful, property seems secure and they’ve got the best prices around! Thank you Annette, Gavin, & Carla for a warm welcome",
      "date": "2024-08-08T16:01:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive feedback is greatly appreciated! We are glad to hear about your experience at Storage Star. Thank you for sharing your thoughts.",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "00b678b8-999d-4880-bdca-f6f1602f7610",
      "author": "Brian Loper",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSDsiviEpOKxpSDgZarfWm8A6Ey4KC64G--Teabfi0rNDKLA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have been renting for Firehouse Self Storage for several years, they have always been attentive to my rental needs, and supplied me with what I needed. Great people, Karla is one of the best customer service people I have met in the Storage Rental arena. Great place, clean facility, nice storage accommodations, top notch!!",
      "date": "2024-08-06T16:27:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience with Storage Star! Karla and our team are thrilled to hear your feedback.",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "120b05dd-b64b-4a71-9d14-c456b1ae1fc6",
      "author": "Amanda Klepfer Verser",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPdrBUNurtEeRd91kGCAR5kCfYTCkfRXfPDntsJRy9Ev6YKRh0mQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Hestia was fantastic!!! Super helpful and great customer service. I highly recommend the business for storage needs.",
      "date": "2024-08-03T15:51:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear that Hestia was fantastic and provided great customer service. Thank you for recommending Storage Star for your storage needs.",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b819d124-ca13-457c-9547-9ccfb083c2a0",
      "author": "Rosa Ulrich",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7fsbpfwhTfFCQUAP75xRFAgi26SS1u3XUOojIfgwJegfaxqWFCg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Firehouse self storage is a very clean and well maintained storage facility.  Prices are reasonable , as well as, the unit sizes they have are amazi g. The office staff is very helpful and understanding.  I would definitely rent from thenm again!",
      "date": "2024-08-02T00:42:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are pleased to hear that you found Firehouse self storage to be clean and well-maintained. Thank you for your positive feedback, Rosa Ulrich!",
      "replyDate": "2025-07-10T00:33:47.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "741bf8df-fcfd-4f1a-854c-fc08dd1716fc",
      "author": "Myron Meinte",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHkAbq5rOZO7SKWs0PECSDi0hSt0Pn2ypQZ5MfLgVuFaNMsUyzsA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "A'll is good. The staff I deal with are ALWAYS above board when handling any time travelled problems!",
      "date": "2024-07-31T18:04:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review, Myron! We appreciate your feedback and are glad to hear that everything is good with your experience at Firehouse Self Storage. If you have any further questions or need assistance, please don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:34:28.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fcebe6a7-e9cb-4f8a-b63b-bd9d799d359f",
      "author": "Jacob McCartney",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgrtuMk_cxF054MKHczlPM07dTiqIUBUc-riWkvZbvrNmJIJmJ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "By far the most easy and efficient rental units I have ever had the pleasure to do business with. Not only to you walk into some sweet interior design for the front office but are met with a very warm and welcoming smile from Miss Annett! She went above and beyond and normal customer service. Thank you so much Annette!",
      "date": "2024-07-29T19:29:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the kind words, Jacob! Annette truly goes above and beyond for our customers.",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d3bf0e96-1516-4f02-9c3a-e66c52c7ac61",
      "author": "Kevin Satchell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdKj9b_yCwQH-FJXpfOWcX8jgavrpjhP9whgdKELOJJfZhAQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was incredible! She got to us quickly and explained everything very well. Super friendly and fast!",
      "date": "2024-07-27T17:00:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Kevin! We're thrilled to hear that Annette provided excellent service to you.",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "102abb22-ebc0-472f-9995-31e5e74b7930",
      "author": "Kaylynn Satchell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPvb7BRmOVM-pbo9HtA9ZmVfkAs_V6iKVIYJ5xJTIvrjUD7w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was super helpful and very kind and incredibly friendly! Feels like a safe spot to store my stuff! Very quick! Thank you!",
      "date": "2024-07-27T17:00:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive experience with Annette is greatly appreciated! Thank you for choosing Storage Star for your storage needs.",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "992f1de8-166c-40d9-b7bf-9dd07ef09117",
      "author": "Emmerson Chieppo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZ8nWGbhtKwlcDTndDJH3TU6olQKvbUJHDajDSx_Tv4lo19g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have had a great experience for years renting a storage unit from them.",
      "date": "2024-07-27T15:04:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're excited to hear you've had a great experience renting a storage unit from us. Thank you for your feedback!",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "473cd4e5-a146-489c-87a3-2868935989b9",
      "author": "Elisa Wolery",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdg0rCbpUHQJ3qKnhCPS_IkfaeahLoaRARHY3VI_mHehHhgIV6=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was friendly helpful and so nice. Amazing place and great prices very clean",
      "date": "2024-07-26T20:12:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive experience at Storage Star is greatly appreciated. We are glad to hear that Annette was friendly, helpful, and nice. Thank you for your feedback.",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e6e1a6cb-90d0-4436-a516-f258b54415ed",
      "author": "Daddy Bear",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHxijimV9l9OnA_RseS5r9y7zc6zHW4kXZ6iC8kwthPDYEnCwe=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I put my things there until I needed them back",
      "date": "2024-07-24T01:17:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive experience with Storage Star is greatly appreciated. Thank you for choosing us for your storage needs.",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "353d3f44-8940-48c6-8c5f-c7e2ca52e429",
      "author": "Erica Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHegJS8G64AyATU96Kx3j4RCkn5gkLPK31pPcytJ4rUJOwsV6WJw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2024-07-22T23:48:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Erica. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0eb86d30-d046-4474-97db-72a5fb459d67",
      "author": "Deborah Penn",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJNDW27UsLNkS_IuhBiejItrjqe8Str51DnoVYlgu4KH_BHA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was very helpful and friendly, went above and beyond to help everyone even on a busy day when she was by herself",
      "date": "2024-07-22T18:38:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are overjoyed to hear that Carla was very helpful and friendly, going above and beyond to assist everyone. Thank you for your kind words, Deborah.",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a368c186-831f-4ac1-81e9-2a01e7b3caf2",
      "author": "shane Widder",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQOF-Sig4VdkkIw8p0Ztd9M78JizbDWU6FOJH4VezrhrRrNJ2z=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-07-22T17:52:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Shane. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1b194e2d-c088-4df2-baf9-357257645808",
      "author": "Matthew Horrell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKD4yqb6KpCEkwwTLdpn5gF8sREcb661Ey1xiHzKDgnponYXA=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "great customer service",
      "date": "2024-07-22T00:09:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your feedback. Thank you for reaching out.",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bbfab912-f4db-462d-b28f-8bba405a1d58",
      "author": "Laura F",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjRdj5PLax5NZAEO_2IpILiyeyOvlejDNxAfp8ZAFo7HVN0pRBTw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette Carla and Hestia are some of the most amazing people I've dealt with. Firehouse Storage has been my spot for a few years now, and they are always helpful, friendly and amazing.",
      "date": "2024-07-19T20:08:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are utterly delighted to hear that Annette, Carla, and Hestia have been amazing in assisting you at Storage Star. Thank you for your kind words, Laura F!",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9fa3c996-4422-4165-82bf-0a82875546c5",
      "author": "ACE C",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYLwKuFVAVPCXpew2xQzmS3QV5KaxKgzQZHcWY-LUxBE_itkJ9=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place to rent a storage unit. Huge thanks to Hestia and Annette\nfor helping me out with the process!!",
      "date": "2024-07-18T21:26:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're ecstatic to hear that you had a great experience renting a storage unit with us. Thank you for mentioning Hestia and Annette's help!",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8391f1c9-1a7b-4818-9e44-825ff188538d",
      "author": "Madyson Zareck",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInnUD07k_MDuAvszcxAR-yTh5EDPX5QlmNTsU1jzxMHk4q1Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-07-17T02:33:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Madyson. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "adfed71c-fdd1-422d-b6e6-4747ef4ce749",
      "author": "Justice Davis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlqdTZP3UyW2Jx2qb0MXvn_o2aguVqEc9EnkpsgGxrwuQ-bg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Always accommodating, amazing staff. They communicate well and make the renting process a breeze. Carla is a great to talk with anytime!",
      "date": "2024-07-17T01:28:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your review is appreciated. We're glad to hear you had a positive experience with our staff at Storage Star. Thank you for sharing your feedback!",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "82b2fe34-fe6b-4dfe-9e41-2530c7a7a059",
      "author": "austin bigfeather",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeB6f5GpYX3XZ4Zy8xZdmivuFNAIWwc_9D_XnN9iZjIygX8w=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2024-07-16T17:20:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Austin. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "47fa52a6-cbb3-473d-ac18-a4ddb393c19f",
      "author": "Robert DeVoss",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdx6Qja-OIIifg5jIOQsNDhntAwuFXBjNGnUvOkWMVJoJjuQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent service",
      "date": "2024-07-12T23:41:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are overjoyed to hear that you had an excellent experience with us. Thank you for choosing Storage Star!",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2a51c3b9-d89d-4e99-a237-55cd36ce4f2f",
      "author": "Nate Hogenson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqJ-H_Ctruu8G-sINt1gHVpxQasYAQEX-m6MgEEBf9HGDP_Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The staff is super helpful. Anet was available after hours to provide assistance on getting checked in",
      "date": "2024-07-09T15:56:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're grateful for your kind words, Nate. Our staff is always here to help, even after hours. Thank you for choosing Storage Star.",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "daecb99c-3b4a-49a8-94c5-6093b4b32af9",
      "author": "Kami Koning",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRku1LibTFLBE0waZycjwR-eYGZ-pjjb9FX7nyMB4H0-tJuHoI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Used Firehouse Self Storage while moving into college and it was a great experience! Annette was a huge help and made everything so easy! Will definitely be coming back when I need to next time!",
      "date": "2024-07-08T22:26:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're elated to hear that you had a great experience with us at Storage Star! Annette is a valuable member of our team and we're glad she was able to make your moving process easy. Looking forward to assisting you again in the future!",
      "replyDate": "2025-07-10T00:34:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d852ad47-eb9b-4de4-8543-ff141dfc7178",
      "author": "Stephanie Feltz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu_emECd_KtsBPEcfgkDmWV7RwUoPmVE6boJp3QrEinZUKCOEV5g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette,Carla and Hestia were quick and fast to get me taken care of even when i came in at close.. thank you guys",
      "date": "2024-07-06T21:46:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Stephanie. We deeply respect your feedback and are glad to hear that Annette, Carla, and Hestia provided you with quick and efficient service, even at closing time. Thank you for choosing Storage Star.",
      "replyDate": "2024-07-10T00:34:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "52c43860-f008-471c-9934-f9688a312d4f",
      "author": "Robert",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULjaa8bi5F8rTIkFqsHfEX_MrVwqeHKYncEsJW_HIedXJD5qOC=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I highly recommend Firehouse Storage. I have received the best customer service from Annette, Carla, and Hestia.  If you need a safe place to store your things, this is the place to go to!",
      "date": "2024-07-06T18:50:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear that you had a positive experience with our team at Storage Star. Thank you for recommending us!",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "46ac1073-5eee-4cc5-bab2-542f62dc0b80",
      "author": "Dennis Newberry",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyv4DtpDt3ne2F4kVhDmw6WNQVK65y5mR5q5ik387by7jk1YDE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly and helpful staff. The site is secure and easy to access.",
      "date": "2024-07-06T18:03:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for your kind words, Dennis. We are thrilled to hear that you found our staff friendly and helpful, and that our site is secure and easy to access. If you ever need anything, please don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9919a03e-2cc1-4556-be41-1706a12f814b",
      "author": "Kimberley Strausbaugh",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3cZqoytn5im9pwIB35Z6x-94vlEJ7rZXifHexhDxokm53qQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-07-05T21:08:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kimberley. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "048c7aae-36e4-4e54-9a95-f5b014c366fd",
      "author": "Pat Woodward",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKL620Zid8V8hlO1REx_1FwCXisYpDEShLB7ZoozbyRIDGR9etGQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Customer service at Firehouse Self Storage has been fantastic. Carla, Annette, and Hestia were friendly, professional and took extra time and care to help as we were moving out of a unit we had rented for almost 3 years.",
      "date": "2024-07-05T16:05:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are pleased to hear that our customer service team provided you with fantastic service during your move out process. Thank you for choosing Storage Star.",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c3ec2fb4-02bf-4c1f-aec7-b9e771425b61",
      "author": "Mandy Leoso",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkuX7OCMpyKGFF-4SeJO2PCpSwJQmNguclbL1v8YZsj_lKXg=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "I have rented with them since 2019. For the most part they have pretty much been amazing. No real issues at all. My biggest thing was I had already been with them for several years then all of a sudden they started charging me a $15 insurance fee every month. It made no sense to me why they did that. The only thing that changed was I down sized my unit then suddenly had to pay that fee. Otherwise they have been great.",
      "date": "2024-07-03T22:13:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Apologies for any inconvenience caused by the sudden insurance fee. We appreciate your feedback and will look into this matter further. Thank you for being a valued customer.",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f83b3ab5-ad24-4017-8708-412b1ae10438",
      "author": "Debra Wald",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtdQJCbyVV79ikkcIooplc1szOo3ejFbaYkFNHnRcduDocQaii=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla is an amazing customer service facility is great place to use recommend it to everyone!",
      "date": "2024-07-03T15:55:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear that Carla provided amazing customer service and that you found our facility to be a great place to use. Thank you immensely for recommending Storage Star to everyone!",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a59bbde3-218e-4942-a16a-cabb3022e2d8",
      "author": "Michael Hamlyn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW9lpbKNZh3vrB8a6ONaQ0Vz7_JAVTCc56LUwelqoJXWE5DvA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have been driving past Firehouse Storage for years, now that the time came for me to store my RV I went into the office to enquire. I was greeted by Carla and the whole process of getting a site, completing the admin was so easy. A clean and secure storage site, a pleasure dealing with helpful and knowledgeable staff.\nMike H",
      "date": "2024-07-03T00:38:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are absolutely thrilled to hear about your positive experience with us at Storage Star. Thank you for choosing us to store your RV and for your kind words about our staff and facilities. We look forward to serving you again in the future.",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fc8f299d-40d6-4efd-aaa6-c3fc888ca9f3",
      "author": "Patrick McGinniss",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyT4alsrltQ7AMkQHegmmaHpRMtHnzqcAG8m3KUjxv3WV6Ww=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla and the team were very gracious, both getting into and out of the unit.",
      "date": "2024-07-03T00:25:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're utterly delighted to hear that Carla and the team were gracious during your time with us. Thank you for choosing Storage Star.",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "895c40ea-d6bd-44c3-85fe-e6b28e2842d9",
      "author": "Dan Leslie",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURfLLSlePhxybXjw4dhBeL-opsElCqlWK-uk-DZ_urygojyNU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Never a problem renting here. Highly recommend.",
      "date": "2024-07-02T20:11:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're ecstatic to hear that you had a great experience renting with us. Thank you for the recommendation!",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "25963c9c-4867-4d50-8763-8247ad3390a8",
      "author": "Bob",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCLZB30pjJY5AR4vm74W0KdHL3ixedRuJK9fO19FVplbvRn7Es=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great facility, area is always clean and seems well protected. Staff, especially Carla, is amazing and always friendly!",
      "date": "2024-07-01T23:55:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're absolutely thrilled to hear that you had a great experience at Storage Star! Carla truly is amazing and we're glad she made your visit enjoyable. Thank you for the kind words!",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3757e300-8d7e-472f-b151-8a7cfb3d26b4",
      "author": "Ernest Aragon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVvvUPxCA-1TJdbBT8bhwohub1W2cKHCcED1oIRYMAzCZEWA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience here at firehouse self storage. Carla was a great help.",
      "date": "2024-07-01T22:21:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're overjoyed to hear about your great experience at Storage Star. Thank you for taking the time to share your feedback.",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "efdf4ebd-8099-4f19-856f-415b93b85f12",
      "author": "Steven Molina",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLznxumP-CMmky-1j5Uvrvu7u7TPm5g10CTLk2TLCNHMNOTwA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had a good experience renting a storage from them",
      "date": "2024-07-01T22:10:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your review is appreciated! We're glad to hear you had a good experience renting a storage unit from us. If you ever need anything in the future, don't hesitate to give us a call at (970) 663-2988.",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c8a30b00-f063-4138-b5c0-98a1b2ff6afc",
      "author": "Lauren Barr",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWR8xiU0LLHT8RzSkOdqPUL3FS3RmXCoRNA1fNecgV9Su-dGwMoww=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was very friendly and helped right away with everything.",
      "date": "2024-07-01T19:14:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your review is appreciated! We are glad to hear that Carla was able to assist you right away. Thank you for choosing Storage Star.",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fa1ef1d4-0bdd-4e03-9d13-dd3354b1f88a",
      "author": "Matt Diguglielmo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_xbvtf9hQxPTP9U--h5bN-m2b63gFxGsdVw34XSiZdRX9TQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great job, area always clean, was ther 2.5 years",
      "date": "2024-07-01T05:21:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're happy to hear that you had a great experience with us and that the area was always clean during your 2.5 years with Storage Star. Thank you for your positive feedback!",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a4d9706f-9f7d-452a-a860-3ed47f0282dc",
      "author": "Cheryl Kersbergen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwjhAVnpATcOxTNYf2uh9WaTg6U8FTgy48zGDfQ3hu_QQQKDgd=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everyone I dealt with was personable and very polite. The faculty is very secure, clean and the prices are affordable. I would use them again if the need arises. I had a great experience, it was a pleasure doing business with them.",
      "date": "2024-07-01T02:26:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your review is appreciated. We're glad to hear that you had a great experience with us. Thank you for choosing Storage Star.",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ddb72bf1-9b99-44fd-a0d6-38dd35fbfd5f",
      "author": "Taylor Peterich",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIauzVPul0PaLXvQCrbd2hQKL-SnRv1hJek_JOHjGwLzxm2Vg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place awesome people! Would recommend",
      "date": "2024-06-29T17:59:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive feedback is greatly appreciated! Thank you for recommending Storage Star.",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dfad4c53-8a6f-41f2-8cac-5c8715177ea7",
      "author": "Tabbitha Mauranges",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcDMhOzUKu_sH_DDXLsIOP3itGyfzGjPG49zb0FgJV5_hl_sOfKQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla was very helpful! We had the best experience of any storage facility in town. Thanks again for a clean and secure 10x20 unit.",
      "date": "2024-06-29T17:40:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear that Carla provided you with excellent service and that you had a positive experience with our 10x20 unit. Thank you for choosing Storage Star!",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c1e761ff-4f6c-44b8-97a5-7fb2cd7a41d8",
      "author": "Byron Brakke",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtOTBfZQpTVJo8-vhwIwp6ADs5-WiLHh4QTSzUw7FypmZk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was very helpful and I had no issues working with Firehouse Self storage",
      "date": "2024-06-29T17:27:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're pleased to hear that Carla was very helpful during your experience at Storage Star. Thank you for choosing us for your storage needs.",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2e391a61-7435-46aa-ac9a-2b3274eb9d23",
      "author": "T W",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlwKWhFHw0xxTEHu2wc-cO6iM8LIMSWD1eeI4De4DWRCCl0g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla were fantastic to work with! They were very responsive and helpful assisting with our storage needs.",
      "date": "2024-06-28T21:51:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your feedback is incredibly valuable to us. We are thrilled to hear that Annette and Carla provided excellent service in assisting with your storage needs. Thank you for choosing Storage Star.",
      "replyDate": "2024-07-10T00:34:52.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fdd4dd09-785c-4179-8030-dfc38253dd32",
      "author": "Sean",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhNSkiBVrl4JaRlJsLchfS52Uk91SoRaHMvfhNcyx9kHbDMw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Throughout our lease of the last year. Carla has always been professional and gracious when I ran into payment method issues.  The team has been a pleasure and always accessible. Upon movement, worked with me to facilitate everything. I fully recommend this company.",
      "date": "2024-06-28T21:37:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for your kind words, Sean. We are overjoyed to hear about your positive experience with our team at Storage Star. We strive to provide excellent service to all of our customers. Thank you for recommending us!",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b4e2cdf2-5cea-4423-96ea-84d69e1ef068",
      "author": "anton finnman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUNUo3Z7R55jQyJUv0FsQjTumhpHVfIF_5fwgK5lqY1GMRcQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I was able to walk in and get exactly what I was looking for in a quick and cost friendly\nfashion!",
      "date": "2024-06-28T16:41:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive experience is our priority. Thank you for choosing Storage Star!",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2b9b6a42-c72e-471e-9078-8fec90630b8d",
      "author": "Reilly Gagnon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJhJ4tYF7c0wkuQwL2tVKsSuS1xokJ5Z_y_-lt-K0DTcGbzphX=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This company has been extremely helpful and I am very impressed with their customer service!\nAnnette, Carla and Gavin are wonderful",
      "date": "2024-06-27T20:48:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! We are thrilled to hear that Annette, Carla, and Gavin provided you with excellent customer service. We appreciate your feedback and look forward to serving you again in the future.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a5bb7ff6-0234-42d0-b16e-fad5dfe9790f",
      "author": "Nick C",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVc5mUV7Kb_77z7ZABGb3jftrFWR7R5l2xEK5fCASnOKp6ZKlKaw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I HIGHLY recommend this place , the units are accesible, clean and always safe ! The staff is friendly, knowledgeable and always helpful. Five stars !",
      "date": "2024-06-27T20:13:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're delighted to hear that you had a positive experience with us at Storage Star. Thank you for your kind words and recommendation.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f3646820-322b-405e-a9bd-0a98bb099a14",
      "author": "L Martinez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYTv0Z4FWhUmIoZYnrwnsmHOnqu4E11qHtmvF6Mtp9DG1Otw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service provided by Carla! Our storage needs have been great and secure. Would definitely recommend and store here again!",
      "date": "2024-06-25T19:25:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're grateful for your kind words and are thrilled to hear that Carla provided great customer service. Thank you for recommending Storage Star!",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b3b4e8b5-64bb-4358-a118-e0a56ac19996",
      "author": "Kerry Graham (AwesomeK)",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9CEL5yOAGsr8knGo8mytlwAJSrVdrDglemrzTHsuNOpJMbldQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy and super friendly! Hestia was very helpful!",
      "date": "2024-06-22T19:19:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your positive feedback! Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "10711638-5f76-4c3a-bd7d-846e37298ca1",
      "author": "K D",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKXN01rQp45dp6iJoz-zHGzvN7CaMcuWVddg5XQCJMut-Mb52y=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’ve been renting here for 6-7 years and continue to have the best experience. Annette and Hestia are so super helpful and provide top notch customer service. Thanks for all you do.",
      "date": "2024-06-22T17:16:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're elated to hear about your positive experience with us at Storage Star. Thank you for your kind words and for being a loyal customer for so many years. We appreciate your feedback and look forward to continuing to provide top-notch service.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a2d63021-b5c2-4343-b675-b72c918447d9",
      "author": "Rosanne",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKt13B53iMbwNQYmZcFp31jbrA2Nk2be0C4XjVnawJu-H-n_Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla were wonderful helpful and kind, made me feel is they have all the time in the world for me! I really appriciate them! They are hard workers!",
      "date": "2024-06-22T15:32:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We deeply respect your kind words, Rosanne. Thank you for your feedback.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "79c04698-f350-48a9-a53a-3dccd8c59320",
      "author": "Moe Ramo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZZ4ggFKWZROtRAGXW_5faZwEta1Ws6l4k_kDHYaKO0z0CRQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Five stars for friendly staff, a clean and unique facility!\nAnnette, Carla and Hestia were awesome to work with!",
      "date": "2024-06-21T15:36:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our staff and facility. We appreciate your kind words and look forward to serving you again in the future.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c4731189-13bb-456f-8591-1d69be2d3013",
      "author": "Dominique Gallegos",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH9SLaZXUzR4gJB-s7akACJM0l5OySbrlHrhzTlDVCsbPKaVhb=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Really friendly staff!! I especially want to shout out Annette, Carla, and Hestia!!",
      "date": "2024-06-18T17:30:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive feedback! We're glad to hear that Annette, Carla, and Hestia provided you with friendly service. If you ever need anything, don't hesitate to give us a call at (970) 663-2988.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "07d4e5d1-3f85-4304-adc1-51d85b519fd3",
      "author": "Johnathan Pennington",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVDq7l3IG_bbTmiVKAjrHDQj9XnqqU4ydZMlXix7NCJEqh6w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great staff and great price",
      "date": "2024-06-18T16:08:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! We are happy to hear that you had a great experience with our staff and found our prices to be great. If you have any further feedback, feel free to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "46b1c019-20fd-4b5b-b8de-513b2a8a5d38",
      "author": "Lyric Low",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBP3ZkXtqirTjzxD0S0MIiceShR5GDYcPhIjerWJxiG6_msQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The most amazing company to deal with, great reviews helped in my decision, Annette needs a raise to deal with Brandon, at least 17% just to keep up with food/ rent 🙏🇺🇸😎",
      "date": "2024-06-14T06:15:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are overjoyed to hear about your positive experience with us! Thank you for your kind words and for choosing Firehouse Self Storage. We appreciate your feedback and will definitely consider your suggestion for Annette. Thank you for your support!",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "12d3ea97-f14f-4337-b9a3-28e68acd7cad",
      "author": "Bob Sinclair",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvGJaBWVNdNntIWIMdE1bQ_a7bKKlbx3YDL0_q0gj0dI4-0g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had a unit for almost ten years. It was a great experience. I always felt my belongings were safe. I was finally able to get my stuff out of storage Carla was very helpful upon close out.",
      "date": "2024-06-12T23:26:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience with Firehouse Self Storage. We are glad to hear that your belongings were safe and that Carla was helpful during close out. If you have any further questions or need assistance, please contact us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a19ced12-fb89-4426-97ec-b7d2d2327df0",
      "author": "Tao Rufe",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV786EvEyqJmM56a7i6GB37euJiAxu_7rhAkfUrGVHvRUTeGwQ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "They are always improving the facilities and adding extra security cameras. Very helpful and friendly staff. Carla rocks!",
      "date": "2024-06-07T04:22:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback! We are privileged to have Carla on our team and appreciate your recognition of our efforts to improve security at our facility.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "36239235-7cbc-4009-bdd3-e38929c4ce54",
      "author": "Michael Root",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjvQihN1BSdN0qf5GqWi1bbghbJsPp97GF2i0vflsJTxdfqg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Firehouse storage is by far the largest storage facility I have ever been in. I don't know for sure if it's the largest in Colorado but it's got to be in the top 10. The place is so huge it needs two people to operate it smoothly. And Annette and Carla are there to make sure things run in order. They are more than helpful to assist with rental of the units to make sure that you can check in quickly and efficiently. The units themselves are extremely clean and ready to move in. I have had a very good experience with this place so far. Of all the many storage facilities in Loveland, I would highly recommend this facility to anyone.",
      "date": "2024-06-06T15:48:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're grateful for your positive feedback on Firehouse Self Storage. Thank you for recommending us to others. If you have any further storage needs, don't hesitate to reach out at (970) 663-2988.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3707ccb2-acf8-484a-b761-a77a6e365056",
      "author": "Ryan Berry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItmQ42hjIk5oVSwl8SqAShKsjI2E5RYbaFeWY8T0JPBR_GYA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Hestia was very helpful looking at units.\nUnit was clean and ready to move in.",
      "date": "2024-06-05T19:04:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! We're glad Hestia was able to assist you and that the unit was clean and ready for you. If you have any further questions or need assistance, feel free to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1dbc4df5-fcf3-486f-bf93-9882d02c68ed",
      "author": "Alison Medbery",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqAspmvbNp9n_82OdNgHk7aiNmT6aQ8Lx4c0WHPqfklPF1WA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Our experience with Firehouse Self-storage was excellent. This is the second time we have used their services and they continue to be professional and have met all of our expectations.  It is an exceptionally clean and well run storage facility.  Thank you.",
      "date": "2024-06-05T17:09:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for your kind words, Alison. We strive to provide exceptional service and are glad to hear we met your expectations. We appreciate your continued support and look forward to serving you again in the future.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d6db07aa-6657-424f-9cbf-ce28bb78d320",
      "author": "Tim Pilkington",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTLwcy-fyv-iU-gSRXof0WkBhnL-QyssfvaOfXq6X8kULPMw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was extremely helpful and nice!  What a great experience to actually talk and interact with a live person.  No games played here, just straight forward renting.",
      "date": "2024-06-03T08:36:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your positive feedback and are glad to hear that Carla provided you with excellent service. Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:34:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bf300eb2-a2f9-4b4e-bc06-d4b9ef560556",
      "author": "Cory Runnells",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzQQOVcl0x4nPe2DiGlq2uAfD-tRUVQYnJkkxdVbZVdECYWQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla was wonderful, very helpful to deal with. The facility was easy to rent and the best deal around.",
      "date": "2024-06-01T19:33:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're honored to have provided you with a wonderful experience at Firehouse Self Storage. Thank you for choosing us!",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0e14a4c7-d98a-43f5-b6fb-36d430fce52e",
      "author": "april serafin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYB-_od-dg2ZMvGQf4iNk7ZLhAYaJghHm2AItt92NI6rWjlDY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I contracted with Firehouse about a year after my husband passed and I needed to vacate our home. 6 1/2 years later I finally managed to get the balance of my things out. During those years I only experienced one negative thing and it was smoothly resolved by the management staff - a neighboring unit had a cooking oil spill and I was moved to another unit at no cost to me. If I ever find myself in need of long-term storage, I will certainly come back!",
      "date": "2024-06-01T00:20:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're overjoyed to hear about your positive experience with Firehouse Self Storage. Thank you for sharing your feedback and for choosing us for your long-term storage needs. If you ever need storage again, don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "99043a17-9ad5-4d3e-9d03-a94961b55dea",
      "author": "Larissa Riker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOnGCzxHaSCdu-SSgJmQfqF6LnKXBBMViUGRkbD1sJv8-rMdKy=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-31T22:55:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Larissa. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "738ac2d9-d8a8-4fe3-9195-43f692880a9c",
      "author": "Damon Dickey",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWj2Fjpf8TM02HQRRujXUXVhsFt4eD0YDnMXU1lnjlviyI0cDkN=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful and easy to work with. Was able to move units without having a 7 day notice. Both Annette and Carla were great to work with.",
      "date": "2024-05-31T22:50:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're happy to hear that Annette and Carla were able to assist you with your unit move. Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4962fb27-d338-463d-98b0-3ae716ba2a0a",
      "author": "Brian Simcoe",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9EinSI22jXvThQDgfRvo7UeHqAYQYjxH3yc_Qb3nr38iXWf-8RA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Big storage units with friendly staff. Annette and Carla are so helpful whenever i've visited the office.",
      "date": "2024-05-31T22:33:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7303b362-1e3c-4ec9-ad16-7e84cb0dcc24",
      "author": "Trevor",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUI1TgRfwYO_1pVNtoZLlbLD6CkbYFb85UEG34XrHvbRCNoKGU8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Needed a place to store my car for a few months and Annette and Carla were very helpful, they got me setup real quick and pain-free. Cool firetrucks outside and inside!",
      "date": "2024-05-31T18:30:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Trevor! We're glad Annette and Carla were able to help you quickly and efficiently. We hope your car is safe and secure with us at Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e63d27ef-5d7e-4020-80ef-2dad7acdfa08",
      "author": "Stephen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVICBHUzDu6NmrrqSvEcK6qrDe26wbZAYeEVlfq00y3dJUbQPnZ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I had an outstanding experience at Firehouse Self Storage, thanks to Annette and Carla. From the moment I walked in, their warm and professional demeanor made me feel confident that I chose the right place. Annette was incredibly knowledgeable and provided all the information I needed to make an informed decision. Carla went above and beyond to ensure that my storage unit was perfectly suited to my needs. Their exceptional customer service, attention to detail, and friendly attitude made the entire process smooth and stress-free. I highly recommend Firehouse Self Storage and commend Annette and Carla for their stellar service!",
      "date": "2024-05-31T16:26:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're honored to have provided you with outstanding service, Stephen. Thank you for choosing Firehouse Self Storage. If you have any further needs or questions, please don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "79622b0e-4a04-4f34-84c0-f9c2cf63684e",
      "author": "Verona Duffy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkjxdn2IaMvz_XcOZTEWFK4Ld_hjsBvY01WXdwOs084AuyLA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everyone was really nice and helped . I would tell my friends and family it's a good place to store their stuff and valuables. Thank you",
      "date": "2024-05-31T00:28:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're excited to hear that you had a positive experience storing your belongings with us. Thank you for recommending Firehouse Self Storage to your friends and family.",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1090a526-c64c-4aff-ab95-4c95aa4175d2",
      "author": "Corey Lorden",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6H-rAlJ4NWFGoDcr0lELp6_7FVTJqOezlWlRiUeT7FUQk9Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Service was great. Carla and Annette were very helpful.",
      "date": "2024-05-30T19:08:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive feedback. We're glad Carla and Annette were able to help you. If you ever need assistance in the future, don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8686afab-6e59-464e-b209-dea4e95f0b0a",
      "author": "Anthony Guillen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbxbTl_p9SauTvoAJJya_mTJum5jdENQyVSap32sHKdaCOG9bNKA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I've had a space here at Firehouse for a couple years now and recently moved to a new unit. I really appreciate the customer service here in helping me find and transfer over, worked with Anette and Carla and they were great! Also, it's a modern facility, with good security, and convenient location outside of Loveland.",
      "date": "2024-05-29T23:52:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear that you had a positive experience with our customer service team and that you appreciate our modern facility and convenient location. Thank you for choosing Firehouse Self Storage!",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "409de2d9-3fe5-44d1-8fb3-f3243061d7f2",
      "author": "Raymundo Acosta",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_cTkhFbrQiB0oBnp3BM8K8BGQJpkxPst0ihdplraCOfJ5iQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very happy with the customer service from Carla and Annette, easy rental progess and the best company I encounter with so far! I recommand Firehouse Self Storage!!",
      "date": "2024-05-29T21:06:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your review is appreciated! We're thrilled to hear that Carla and Annette provided excellent customer service. Thank you for recommending Firehouse Self Storage!",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "577c57b4-601d-42ee-ab9f-788dc9e631f3",
      "author": "Mike Patterson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_jMATB4B7E7JJFeP0iEVJcIyaPwrAoom5Ze7d-0rlz3aD7SRg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very safe! Easy access! Clean units. Friendly helpful staff!",
      "date": "2024-05-29T19:06:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! We strive to provide a safe and clean environment with easy access for all our customers. We appreciate your kind words and are always here to help.",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "be065ed7-e8ff-4e49-b887-66c12df972f4",
      "author": "amanda gagnon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9DrR34MzbJqMoTNSlm0hQ4EAdOF1qb9jU1kZrK-lfZrmF_w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have rented a storage unit with firehouse for over a year and am impressed with the quality and  cleanliness of the units! Annette and Carla personally have provided me with the utmost respect and best customer service!",
      "date": "2024-05-29T18:04:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! We are honored to hear that you have been impressed with the quality and cleanliness of our units. Annette and Carla strive to provide the best customer service possible. Thank you for choosing Firehouse Self Storage!",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4a975038-e386-4c32-a6d4-33f229f18681",
      "author": "Richard Barlow",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKG4FmWZNX_fIoLwo1ERsnXRvic-V4yikuky6VxMTHaZ9hrcg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-28T22:56:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Richard. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a6200721-3aca-425d-9de1-bed60fb03a42",
      "author": "Luis Vazquez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxEMrRkYH9ZcJ9iX4OwanoAd20XiCbBdVschU1dxURa1dBbQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing location with plenty of available sizes and more than enough room to maneuver a large 26ft truck. The customer support provided by Carla, Annete, and Gavin during my stay was always informative and welcoming! Would definitely recommend for your storage needs!",
      "date": "2024-05-28T20:41:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We deeply cherish your kind words and are thrilled to hear about your positive experience at Firehouse Self Storage. Thank you for recommending us for storage needs!",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9146c660-ebaa-4d66-a278-2fd1d6e62043",
      "author": "Jessica Magrin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzfs_Z2iVInQSx64Yij0uhCUdWRPN4eF1e9anTqPWtadE4GKn4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "No issues with our stored items.  Easy to access.  Friendly and helpful staff.",
      "date": "2024-05-28T20:19:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience with Firehouse Self Storage. We're overjoyed to hear that you found our staff friendly and helpful, and that accessing your stored items was easy. We appreciate your feedback.",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b38792b6-c56f-4dfd-9fe6-68a69050b9e6",
      "author": "James Tester",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMgNzc6ws3ke7xtsRj9Ddn7b_m2J9_xIIz4bxwvxQxgHVXR-eA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome people! Annette, Carla, Gavin super helpful!!",
      "date": "2024-05-28T19:45:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words, James! We are thrilled to hear that Annette, Carla, and Gavin were able to assist you. If you ever need anything else, don't hesitate to reach out at (970) 663-2988.",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cca89179-344a-45e3-ad58-5ee217ad4bd7",
      "author": "Emily Hawk",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH8mlvthae_vK86fUas6SA2bULDsJ5pxiT-M8AAhG6RNzKJI_O=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome staff, very helpful and friendly!",
      "date": "2024-05-28T15:41:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are happy to hear that our staff was helpful and friendly! Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4a812339-2082-46e5-b27e-3fca2f9805a1",
      "author": "Mario Bacio",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsAXS0bBpga0tpT2aNI3_v4_B-5POUfg91wvB67uWmnMlQ7A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "You guys are the best, everyone is really nice!",
      "date": "2024-05-28T04:57:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive feedback is greatly appreciated! Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d63aceb0-2521-4603-8d17-b48a8a308d02",
      "author": "autumn watson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmMnKwpufSsMKHs6RYqbXqAXwQ8BzhkV9YkIoHshc_wnrdF6x9=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It was so very very easy! Annette was helpful and cheerful making it such a great experience.",
      "date": "2024-05-25T18:37:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are overjoyed to hear that Annette was helpful and cheerful during your experience at Firehouse Self Storage. Thank you for your kind words!",
      "replyDate": "2024-07-10T00:35:00.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0a24f703-e308-4cf8-889c-f612c739b9f0",
      "author": "Angie Scheck",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdhQSX2KoSyHZQah-NWFVAqW3ysiimqW6dfB_hX0-wOLk4fg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was fabulous to work with & would recommend Firehouse Self storage.",
      "date": "2024-05-23T22:21:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! We're glad to hear that Annette provided you with fabulous service. We appreciate your recommendation of Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "636938df-3650-4cf4-9ede-626eafe21ef9",
      "author": "Randy Lee",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLsrUyS1QHMHllw_q7I6wgrYNZrlTtJHpnudGKMwYesp7RRg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Yes I came in to look at a unit. When I came in I was expecting the worst after talking on the phone with a young man who sounded ignorant and rude. When I did come in I was greeted by the best young lady who really knew her job very well and was very welcoming and wow it's nice to see that wisdom and common courtesy still exist. Her name is Carla S. And if she doesn't make a management role the company would be making a bad decision. She again was super awesome",
      "date": "2024-05-22T18:50:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear about your positive experience with Carla S. at Firehouse Self Storage. Thank you immensely for sharing your feedback. We will be sure to pass along your kind words to Carla. Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e9150b1d-5388-420e-bb87-13ebb03f7365",
      "author": "Brad Lewis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK75HqT0QYDnAj0ghlFKcxlHdYqAAB2EAq98hzH5Be0HARgQQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place nice facility and Carla was always friendly",
      "date": "2024-05-22T18:38:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear that you had a great experience at Firehouse Self Storage. Thank you for your kind words about Carla and our facility. If you ever need anything, don't hesitate to reach out at (970) 663-2988.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a65184b3-d30a-4255-9fd7-4210fbdadc30",
      "author": "Kimmy Dalrymple",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqxbfF4cvlHIFN7Q-9YKkdWAkrEx7IUNZDLCHllhfJG9ak8nnDkw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Moved into my unit today and was massively pleased with the cleanliness and upkeep of the property. Carla in the office was super knowledgeable and made my day with her laughs!\nGirl is killing it.",
      "date": "2024-05-20T23:22:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are glad to hear that you had a positive experience with us, Kimmy! Thank you for your kind words.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dcfe2879-8d0a-4908-83af-2be404981f2f",
      "author": "melissa lange",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBMI9RhjSyZyDLGqm-LikL9tF0mKyuHnR_Zrh61S7WQNkPnA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was amazing made me feel welcome she is so kind",
      "date": "2024-05-20T19:31:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are elated to hear that Carla made you feel welcome and was kind during your visit. Thank you for the positive feedback!",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c9d2f78e-6efb-4cef-be88-c8eee7722359",
      "author": "Dustin riggs",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNEsMUAYcDT7ync7m77SdJpLfFqLutGmPi0_5GdRoyS-8vwPo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome service, awesome place. The nicest storage place in Loveland",
      "date": "2024-05-18T22:09:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're delighted to hear that you had an awesome experience at Firehouse Self Storage. Thank you for choosing us!",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a9d6e8f1-4e89-440d-b994-6ec1bc2d837b",
      "author": "William Meyers",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDvSTiUqCY_tS21oYEpv_s00m1fyScPeCp8SKZZwhhF6th7Fy0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was the most helpful and kind person to deal with. She was knowledgeable and answered every question I had. I definitely recommend this place for anyone and everyone looking for your storage needs. Again a big thank you to Annette!",
      "date": "2024-05-18T19:39:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are pleased to hear that Annette provided you with excellent service. Thank you for recommending Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6f7570e6-dd33-441e-9b1d-34d87a8e799c",
      "author": "Leanne Lewis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1dtekUBnT1D7d39bIlxGhQLaU2IVCPQEDUOqfkM2EMw8mhg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla were so accommodating. They made our experience seamless and stress free! Go check them out! (:",
      "date": "2024-05-18T18:11:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We deeply cherish your kind words, Leanne! Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "43518c8e-1a57-4a9d-a632-dde3f382fe6b",
      "author": "Annette Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-ZjtcoSY1JwxOJemyWtLaincYKRFIk5IQkeg6ZByUMeobkjU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette was fantastic at finding us a unit that would work for us!!",
      "date": "2024-05-18T16:24:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're glad to hear Annette was able to find the perfect unit for you. Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "94de01cb-7f5d-4540-a256-e282bba01814",
      "author": "La1cajun (La1cajun)",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJASNdF7SoNyVIWAHd4chabSQWLVIh20h7tOdyI8mvUAlHSDA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Firehouse storage has been so awesome for our needs. We needed storage space for moving and they knew exactly how big of a storage we needed for our stuff. Then once we sold our house we had no where with openings to store our camper. Fire house storage came to the rescue again and said they have camper storage also! I couldn’t believe it. I came to look at the sites and they were perfect and safe. Then I just came to get my generator ready for camping season and put a little too much oil in it so I had some runoff. They let me borrow a roll of paper towels with no problems to clean up. They are just always there. Thanks firehouse storage! I would recommend these guys for any of your storage needs.",
      "date": "2024-05-17T17:54:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're elated to hear about your positive experience with Firehouse Self Storage! Thank you for sharing your feedback and for choosing us for your storage needs. If you ever need anything else, don't hesitate to reach out at (970) 663-2988.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fa7864fe-7a1e-4616-9a4b-a807fba46205",
      "author": "Kenzie Campbell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDEqjmzR8mOyFInILS3Q74TGCG8yyO-O7YPWPvvuAfU5X0JRCD=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla and annetle had amazing costumer service and were really nice the place looks really nice and good space in the units",
      "date": "2024-05-16T22:23:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're grateful for your kind words about Carla and Annetle's customer service and our facility. Thank you for choosing Firehouse Self Storage!",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "941842ee-09ea-48da-bf70-f26a7a442406",
      "author": "Morgan Learned",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRqfh3QuUXFvfLinIdncbMrHMMcR-MXK4gWmune4D6quUVl6-U=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla are awesome and it’s a great Storage place. Very convenient off of 287 :)",
      "date": "2024-05-16T20:29:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're absolutely thrilled to hear that Annette and Carla provided awesome service and that you find our storage facility convenient off of 287. Thank you for choosing Firehouse Self Storage!",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f1338765-1cda-42f5-8092-4619ee557410",
      "author": "Ivan Stringfellow",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoR3yYRKYpYnJ-uGbNXbrN8gFrWGAlVw2rouQerfvEI8xa6JQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Annette and Carla were an amazing help! I can’t recommend this place enough!",
      "date": "2024-05-14T18:34:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are honored to have been able to assist you, Ivan. Thank you for the positive feedback!",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "158a8c53-5ac4-4f3c-84ff-30450957b8ef",
      "author": "Riley Scott",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0xIvmBN-U_B_q2mkRFFtO3hd68rsSoHYP-AuQRi7ewh5mEaASmQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Huge thank you to Carla! The process was so easy to set up on getting a unit. Straight forward and very informative. The location is great, and a variety of options that work for our needs.",
      "date": "2024-05-13T21:02:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to share your positive experience with us, Riley! We're glad Carla was able to make the process easy for you. We appreciate your business and hope to continue meeting your storage needs.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b93fe700-8464-4176-a85d-412b8023ee33",
      "author": "Tia Willich",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPnwN-_F7_Yz6FAJ2hRIluIi4bohUn9Z2Lov2JOsCQ1fcJYMsR=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla is amazing ,knowledgeable and kind thank you!!!!you made our experience great!",
      "date": "2024-05-11T21:20:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your experience with Carla! We're privileged to have her on our team.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7084e460-d3a7-4531-81f9-2e65a9d108ae",
      "author": "Samantha Samayoa",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuhe8ytSQ-_PPqlW4M3t6AVxxG7YEMu1P5njF3H9z6XvFDGw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service! Carla and abbey were very nice and attentive for my first time here!",
      "date": "2024-05-10T21:46:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Samantha! We're privileged to have Carla and Abbey on our team providing great service.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fbbfab1b-278d-4e52-94a5-409c64be6801",
      "author": "Maya",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvMrHiYOOflCgkVfSbS7Cv5gMTHxKhFdXAM7jiIZrHuTnUHvA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla and Annette were super friendly, knowledgeable and very helpful!",
      "date": "2024-05-10T21:07:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your feedback is incredibly valuable to us. We're glad Carla and Annette were able to assist you. Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "77aadd32-0528-4652-a9f8-a1f1fb15b8fc",
      "author": "Laurel Downer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjmU8PwxWeOr02khxDOVpTeMmkXwiP42YlmFa0ll_sXaBsoAY=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We have been with Firehouse storage for a few months and we love it.  Carla is extremely knowledgeable & helpful.  We would recommend Firehouse to anyone.",
      "date": "2024-05-10T21:01:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're pleased to hear that you've had a positive experience with Firehouse Self Storage. Thank you for recommending us!",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5aba9418-9fdc-464d-a665-2cb131a857f5",
      "author": "* Justice *",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc6iOna8Jcf2bRme15RmJwfMflwkuC9l4PfKFTwgskqcgEsqCp3g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great service! Great facility! Went above and beyond to make sure I was taken care of today!",
      "date": "2024-05-10T16:58:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! We're glad to hear that you had a great experience with us. If you ever need anything in the future, don't hesitate to give us a call at (970) 663-2988.",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "90132186-1c12-43f5-9a5a-b102e700d71a",
      "author": "Julia Herndon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu3kihtkhx3BmK59ymgWanajYycwH6ME_DOC22gsXIgYW2oDg_=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-09T22:54:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Julia. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2024-07-10T00:35:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4663d499-9ce3-4bd0-9fc8-4dc5b3cd0f15",
      "author": "Katherine Randolph",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQHXL-o4hCPbktDXgWSGNrM1wkLFox6fBtyuUzc_ChFMUPGA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service, great deals. Flexible month to month storage.",
      "date": "2024-05-09T22:33:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're pleased to hear you had a great experience with our service and deals. Thank you for choosing Firehouse Self Storage!",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1dece75a-dd16-4f01-8904-6dfeddb55550",
      "author": "Ashley Murray",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNyLSd0rLKggada7rYOnJRxG-SCelXDv0cB_cdBQbnG9-KIg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was supper nice when helping me get a storage unit and made the process super easy.",
      "date": "2024-05-09T22:17:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for your kind words, Ashley. We are thrilled to hear that Carla provided excellent service in assisting you with your storage unit. If you ever need anything else, feel free to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f543f309-32d8-4980-880e-74b2242e4646",
      "author": "mary otto",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPnYkBn18-fEw944CnKpr2ZDNW2tomdx9FmrfPXXgxu9PGFQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have had storage at this facility for many years. It is always well secured, property is clean, and the office is always helpful.\nShout out today to Annette and Carla for helping with a particularly trying problem.\nThanks!",
      "date": "2024-05-08T20:32:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for your kind words, Mary. We deeply cherish your continued trust in our services. We're glad Annette and Carla were able to assist you with your storage needs.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "940cbfd5-4c82-47eb-b780-59b9f7e4d15b",
      "author": "Marya Campbell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXw7bKpSCeVASVdWu9QS-NyVcYnJuuo-LRRRy_PR4IGZpOpfg3N=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla is amazing we greatly appreciated all of her help",
      "date": "2024-05-08T17:00:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback. We deeply respect Carla's amazing help and are glad you appreciated it. If you have any further storage needs, please don't hesitate to contact us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "04a258b4-68db-40e9-b375-e95f40a48856",
      "author": "David Bibeau",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5BsdefL12oLmXmb--DIgzf2-mQN39Vc9BVYIvFAV9opukdA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Once again I found myself in need of storage and returned to Firehouse in Lovland.  As, before they were helpful selecting to proper size to suit my needs.  Clean location, reasonable pricing and secure.",
      "date": "2024-05-06T19:29:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're glad to hear that you had a positive experience with us at Firehouse Self Storage. Thank you for choosing us for your storage needs.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "83fc1902-0539-419b-a383-2a0f2f75df15",
      "author": "Michael-David White",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJG5S1pQS60HoPiexVoBNkYkuaL8DWsM45xlFtVgz2OYzcheg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was amazing. She was very hospitable and went out of her way toake sure I was taken care of",
      "date": "2024-05-04T17:29:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your kind words about Carla's hospitality. Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "58c83f27-0623-4b7f-ba17-98fefd6d85f3",
      "author": "Ron Bell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKq6_SOYB1DMlt3Dal5RxSgp8RV2doSqysT-NknTt43polorQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla is great. Best prices around",
      "date": "2024-05-04T16:46:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive feedback, Ron. We're glad to hear Carla provided great service and that you found our prices to be the best around. If you have any further storage needs, feel free to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1026050e-97c1-48c2-8893-ef88529133e9",
      "author": "Jessica McClelland",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzplTa9Ldyrt-EoVbDUNVYaWinnRCGVYBu47O3lXVDR9ocWP4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla your were absolutely wonderful thank you for all your help!! I personally love firehouse self storage...",
      "date": "2024-05-03T21:01:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're grateful for your kind words, Jessica! Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "312c1daf-2df5-4d6f-9b71-aebd253dc632",
      "author": "Gable Beerer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeq3NiwRHAC6l62UzH3zzrfIj0ecADFJUVpGabxhMtW2g8ctbD=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-03T20:40:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Gable. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d9d1f3fb-d475-4d88-b5cc-aec9a65789ac",
      "author": "Ron Battke",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyxAqXz8EXnbcaMvhiKnNnklUegCn4c-IJySU4_H6VmLIVEg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent facility. Easy access. Courteous staff. I have multiple units currently rented - I am well pleased with my storage choice at Firehouse Self Storage.",
      "date": "2024-05-03T16:58:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear that you are satisfied with our facility and services, Ron. Thank you for choosing Firehouse Self Storage for your storage needs.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0cd3f1e9-1fba-4725-9e57-468ab347fbd9",
      "author": "Candice Campbell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtozWnm4uMuzo1DggSFqwtFNVhAVzUHHfOZt4p0VZDAJITym87=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Have used firehouse several times and have always received great service and always treated with respect! Thank you firehouse for all you do!!",
      "date": "2024-05-02T19:09:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! We are utterly delighted to hear about your positive experiences with Firehouse Self Storage. We appreciate your continued support!",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "74ab24e5-edec-4ced-8a9e-a3d00a42992c",
      "author": "Sheila Henderson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK44MnDy3IuUslASPHuTtuv_6OmFQlD-WZO-PKUbA5j_sLFRw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-02T17:28:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Sheila. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cd4d6c80-1e5f-4e8a-8b6d-6787098502f0",
      "author": "Dona Menzies",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWi47nHIQORxWuU_h9GB85HrwZk_QHdnfhf31H1fvFBecnvAdk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly and helpful staff willing to give us our best deal for our needs. Never worry about our belongings in this facility.",
      "date": "2024-05-01T21:34:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear that our staff was friendly and helpful, and that you feel confident storing your belongings with us. Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2cba90f1-f9f6-4bb5-b9d6-317d30780d49",
      "author": "Jayson Hitt",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXr4jrFA-_ndPMrWDydyg0JYZe2kvvmrO3IVQlEbYeDBjAEW_3r=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla and John were very helpful. John was with first visit and Carla was there to help finish the process. Thanks guys!",
      "date": "2024-05-01T21:04:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive experience with Carla and John at Firehouse Self Storage. We appreciate your feedback and are glad they were able to assist you.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9f698581-c5a6-4018-acfe-5bca6a0ec753",
      "author": "Sally Haptonstall",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLCJrLeKRdb80ZyCJRl_ujx5iQOv6ofxlG-oWDCRyKHY_j_Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great customer service since the beginning of renting. John most recently helped me and again excellence in customer service. Units are very reasonably priced. I highly recommend.",
      "date": "2024-04-29T05:08:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear about your positive experience with us, Sally. Thank you for your kind words and recommendation. We strive to provide excellent customer service and affordable storage options for all our customers. If you ever need assistance, feel free to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7d1caa32-4963-459e-85d3-9dc529bf742c",
      "author": "Harley Wheeler",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcGdKPgwB8-qcRX-XV3Qz3ALKkmkT6L9MS4Z_vYkKcBu0fIZXTEg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great service, excellent and affordable pricing, spacious.",
      "date": "2024-04-28T16:15:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Harley! Thank you for choosing Firehouse Self Storage. If you have any questions or concerns, feel free to contact us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "356ed54a-2d65-41e9-bdc3-540effeae1a4",
      "author": "Kristin Stroh",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISC83S_tXN3vTzKv0eu1imwFAro1Ur2XszGxnZ9J5aBdk-dIsj=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I worked with John on getting storage and to store my camper during our move.  Great guy to work with.  Recommend this place for storage.  Great people to work with!",
      "date": "2024-04-25T18:33:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive feedback, Kristin! Thank you for choosing Firehouse Self Storage for your storage needs. If you have any questions or need assistance in the future, feel free to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a1bf5fc2-9a80-408a-8a02-3ee7d7da8531",
      "author": "Leonard Hayes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAe5NFhTYVRA1ZO9KKt3isWL3aEvXo5oohp9hBYamBpppCUw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2024-04-24T18:22:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Leonard. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "33b335ff-9e31-4a69-938f-b091bb770c64",
      "author": "Stephanie Bledsoe",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXQfKhO4FvjP25GrnAEzZdBhgyi-_sqkA4RwxAq4RLyghqqAfuUg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Convenient, clean, safe storage. John in the office is always friendly and helpful!",
      "date": "2024-04-21T16:46:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive feedback, Stephanie! Thank you for choosing Firehouse Self Storage. If you have any questions or need assistance in the future, feel free to give us a call at (970) 663-2988.",
      "replyDate": "2024-07-10T00:36:14.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c94c7633-bfc3-4843-8b6f-94b5c76c07b6",
      "author": "Ian Trojahn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqg_47Y-F2uPtinhAEBIeb07BAjBihOBLn-IQY3yi5as7bNn2Y=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This place is amazing and very nice Staff. Annette and Carla both helped me out a bunch to get a storge set up first day. Very good prices and very secure.",
      "date": "2024-04-18T21:19:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your kind words, Ian! We're glad Annette and Carla were able to assist you with setting up your storage unit. Thank you for choosing Firehouse Self Storage. If you have any questions or concerns, please don't hesitate to contact us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "79d4cb11-5b31-49e7-a21a-24398e110352",
      "author": "Amanda Diltz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGWmWqz2ffn0Vx5Dhun4pVuc9ETEbdSuCP4W_8A5Ciap6zpejAOw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Always professional and kind and I have never had any issues in the 5 years I've had storage there.",
      "date": "2024-04-11T17:29:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your kind words and continued trust in our services. Thank you for being a valued customer at Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4a2e9adf-15dc-4ace-b746-b3be1b51e165",
      "author": "Derek Nykamp",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvOO9RdGO0zq6S6salJQ5UN51obNVx8G33EaYnCh1iXhXYFUNp=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Management has been a pleasure to work with.",
      "date": "2024-04-11T01:11:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive feedback, Derek. Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "76786fd6-a4e7-4137-8ced-7649dd0640f6",
      "author": "Luis Orona",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpfyGuucSf-bedPB7vfy-EJ52JXbLkR9-CZsHmtVeSY-7wNw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I definitely recommend fire house I been a costumer for 5 years. Karla and john are the best in helping with  costumer need they go up and above your expectations.",
      "date": "2024-04-08T18:58:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear that you have had a positive experience with us at Firehouse Self Storage. Thank you for your kind words and for being a loyal customer for 5 years. We appreciate your recommendation and look forward to continuing to exceed your expectations in the future.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9aac3d3a-8dc2-471e-9527-31fc184f5d5b",
      "author": "Brian Larsen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbNp0Vq0lzVNAfPYpRQzqqyPukZyL91rkubVFS-2CO43bhJ58=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Good storage place - relatively new, clean units, good access and seems well secured,",
      "date": "2024-04-08T12:53:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive feedback, Brian! Thank you for choosing Firehouse Self Storage. If you have any questions or concerns, please don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "cleanliness",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "39a28020-1270-4460-aca1-9377ca575829",
      "author": "Gabriel Parks",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINyIyqthCnt0WkGWCQt-ndcAHsdUPvqkClpchqftLmix0L=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "very understanding",
      "date": "2024-03-29T18:59:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Gabriel. Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4e6290c8-48b1-4800-942e-3a19fd06c0ae",
      "author": "Mary Anderson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUW7kU0UBAfcoMITZ_5chPd93eKSE3DxHG_FR4w3yYbVXQFe1FaA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla at Firehouse is the best!  She made everything easy.  Nice clean, easily accessible units too.",
      "date": "2024-03-22T22:37:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear that Carla provided you with excellent service, Mary! Thank you for choosing Firehouse Self Storage. Feel free to contact us if you have any questions or need assistance in the future.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "78024e0a-c3fd-4bf4-90bc-dcb3922247f8",
      "author": "Ryan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_U29oBgSAogNCBnIAY8Qvg92dPUSNxaSqIUdjvCUjqRJc2QbX=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have been at firehouse for over a year and any time I have needed anything they have been more than helpful. I recently needed to change to a different unit and John was super helpful. He went above and beyond to meet my needs and even got me moved over that day. If you need a secure and clean place to store stuff firehouse has you covered.",
      "date": "2024-03-19T01:31:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear about your positive experience with Firehouse Self Storage, Ryan. Thank you for your kind words and for choosing us for your storage needs. We are always here to help and provide excellent service. If you ever need anything in the future, please don't hesitate to reach out to us.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cb32a5fb-4191-45b2-b162-1775b6fc47c7",
      "author": "Jocelyn Lim",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-ucr45_f5QUSeVGVpO7XnaJ0zVYgkBfSWVN2yX7TeJCtw8rQ7=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly, fast and good price.",
      "date": "2024-03-12T16:13:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're glad to hear that you had a positive experience with us, Jocelyn! Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5ca80009-f542-4950-baa1-e2f556fc660c",
      "author": "William Horschak",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInrsvsDCqs7_7gV_shZETfu-FO1NAgBEBla1OMFbi9qnLl_Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I spoke with the Annette, and I cannot recall his name, but a very nice gentleman in the office. I've had a unit since 2019, and had a minor hiccup and the staff helped me navigate to an amicable solution. I love my big shed unit, and have nothing but positive things to convey about my experience with their customer service and dedication to keeping valuables safe. Thank you!!!!",
      "date": "2024-03-07T14:54:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "William, we greatly appreciate your positive feedback. Thank you for choosing Firehouse Self Storage for your storage needs.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5c3339e0-d44e-4768-b8ce-42950b71836a",
      "author": "Gene Bressler",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMTUA58lSQAkiEUMj6dkLl_J1hyQ5ULj5RFYCe8IU4s5L4_N7PeA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John S was great on move out.  Firehouse has held some family memories safely for almost 4 years. Would  use again.  Gene b",
      "date": "2024-03-03T20:36:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive feedback, Gene! Thank you for trusting Firehouse Self Storage with your family memories. If you ever need storage again, don't hesitate to give us a call.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d2eefdbf-43f8-46a4-83fe-0d4f5f1b87f9",
      "author": "Kathy Hunley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK14F7pR_DoUlhrsRvtgibSS8fmUYcNV9CL2OipYQt-fTAFcA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We have rented a few different storage units at this facility over the years.  We’ve had no issues and have been satisfied with service under the current management.  The customer service has been good.",
      "date": "2024-03-02T00:35:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your continued support and positive feedback, Kathy. Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "50b3fb47-0346-4788-bf7b-07db84f0b269",
      "author": "Me Atteberry",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVN2TrMdesUNHqx2T88zcepy2nWY8Wa6jh_dJITrAJgAavJzdzTfQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I’ve been with Firehouse Self Storage going on two years. I like the staff here, they are very friendly, understanding and the communicates well if something has an issue. My special needs son threw my key and lock onto the roof of the storage building, I did not immediately get a lock on. The following morning I got a call with concern that my unit was unlocked.\nI recently rented a second unit here.",
      "date": "2024-03-01T15:30:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your kind words, Jeannie. Thank you for choosing Firehouse Self Storage for your storage needs. We are glad we could assist you with the situation involving your son and the lock. If you ever need anything, please don't hesitate to contact us.<br><br>Sincerely,<br><br>Firehouse Self Storage",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b31c869d-de13-4036-ba53-b05cb42cd573",
      "author": "Rosie Dean",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIa5FTXvImmTtV23zrgbUs9U0T7XKcTajcf9zVbTRSqBt6JA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-02-28T16:05:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Rosie. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "41401b02-3ca4-428d-b78b-f05d5fc503a3",
      "author": "Dennis Minard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsDF127PYi6duRNZ4UplTEDdObCm6xJZVy94oVu0ruJIR35Mw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Always easy to work with and meet my storage needs!",
      "date": "2024-02-26T21:29:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your positive feedback, Dennis! Thank you for choosing Firehouse Self Storage for your storage needs.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0ff9b9a6-59ea-4fcc-bec8-19e02606f6eb",
      "author": "Rachel O'Donnell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDt15d3azPTvBH_3X-VRXKZSuS_4as71sxognMCf3MjAt5tV-i=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "We haven't had any issues with the company.  I do wish storage wasn't so expensive nowadays but that's not necessarily thier fault. Anytime I've worked with someone they have been very nice and reasonable. I love that the lot is secure access.  The only downside it's I've noticed I have to keep resubmitting my paperwork every 6 months because it gets lost.",
      "date": "2024-02-25T23:35:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Rachel. We apologize for any inconvenience with the paperwork and will work on improving our process. Thank you for choosing Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cdcedf26-b097-4b21-a695-677e4d4be554",
      "author": "Kaylene Miknevicius",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrCBrq0kVsFOjwrc27_joZsYvSe8ME9mpDcRUHT-Tsa3J1FDmRbg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I highly recommend this facility and more specifically, Annette, who works at the front desk! She walked me through all the paperwork and took her time explaining everything I needed to know. She even went as far as walking me to the unit so I knew where it was and made sure the unit was clean and ready to go!\nIf you need a safe and quality self storage facility, FireHouse is your place!!!",
      "date": "2024-02-07T18:42:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Kaylene! We appreciate your recommendation and are thrilled to hear that Annette provided excellent customer service. We strive to ensure a safe and clean environment for all our customers. If you have any further questions or need assistance, please don't hesitate to contact us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "eb8cc22c-32c0-431b-a57d-04fa0f94c641",
      "author": "Crystal Miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItgfbRuKLToNYN5H2jqbBOGfPtNNCtXAt01e8jKofAODr9oA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I've been doing business with them for almost a year now and in my opinion, they are best storage facility around. All the staff  members are very respectful and friendly. Very clean units with affordable prices. They even work with you on your payment instead of just taking over on your possessions. I always and will continue to recommend them to anyone looking for storage space to rent.",
      "date": "2024-02-03T01:30:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review, Miller! We're thrilled to hear that you've had a great experience with us at Firehouse Self Storage. Our team takes pride in providing excellent customer service and maintaining clean and affordable units. We appreciate your recommendation and look forward to continuing to meet your storage needs.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "53085f89-3ef9-44c7-8f0e-5c7fa7edbcde",
      "author": "Tanner Wood",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6RcoPggEHO5YYFSWoo_OqdI0eVS1rvQScZbjRwF4tUoqCQi1E=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Love keeping my vehicles here. They are always very responsive and very friendly to work with. I have never had a vandalization issue or theft issue with any of my stuff here.",
      "date": "2024-02-01T21:27:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Tanner! We're thrilled to hear that you love keeping your vehicles at Firehouse Self Storage. Our team takes pride in being responsive and friendly, and we prioritize the safety and security of our customers' belongings. If you ever need any assistance, don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:37:04.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "09055630-7dd3-46a2-92f2-18832553a9b0",
      "author": "Ashley Beggs",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBNpZy6fsCBjI46Nqw4afl4ahkkkTr4gw4-pYRKfc0PyNmixpG=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla at firehouse self storage had been the best help! She is kind,  friendly,  and knows her stuff.  Working with her has been such a joy!",
      "date": "2024-02-01T20:04:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Ashley! We're thrilled to hear that Carla provided excellent service and made your experience at Firehouse Self Storage a joy. We appreciate your kind words and look forward to serving you again in the future.",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "621161dc-cab4-4e02-acb9-2d0d64aefce5",
      "author": "Richelle Bowling",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoTa0ZATH__jZv1Jl4duEjkd0500AJc4SNzJJ8xSmmx8_6q_cS=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy to access, right off 287. Wonderful staff in the office. Great prices!!",
      "date": "2024-01-31T20:42:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Richelle! We're glad to hear that you found our location convenient and our staff helpful. We strive to provide great prices and excellent service to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "494182ee-8f28-4ea0-baa5-8773df5699ac",
      "author": "Donatte James",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNhH9hMeRzbBh-DGFEgWEm-UNtuiYhXOlLmIpjlT97ymW6_A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing very helpful",
      "date": "2024-01-27T21:01:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Donatte! We're thrilled to hear that our team was able to provide you with amazing and helpful service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dddb890c-52fd-41bf-b52e-8cfa2ba1483f",
      "author": "E C",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInX--AVnMWyQwaMLY8Mh5_02vpNbAKHx-efDxC4vN5InolnK0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Been great nice staff. Friendly people. Would recommend again.",
      "date": "2024-01-27T18:12:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, E. Thanks for taking the time to share your positive experience. We truly appreciate it!",
      "replyDate": "2023-07-10T00:37:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2859f9da-1bb5-4070-b34a-80f7ebcc54fe",
      "author": "JON Embree",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNVuvHCrc8VH53PwFlo4HrmhFqRsurJsY__TSnCwPrKUQKZQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This is an amazing place to store belongings when life isn't where you need it to be. Great customer service and has helped emensly!!! Thanks Firehouse Storage, YOUR AMAZING!!!",
      "date": "2024-01-26T17:05:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, JON! We're thrilled to hear that Firehouse Self Storage has been able to assist you during a challenging time. We take pride in providing excellent customer service and ensuring a safe and reliable storage solution for our customers. If you have any further needs or questions, please don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8e555fdd-e742-4a50-8a12-8362a4383204",
      "author": "Stuart McDonald",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiE5LrGQhvyytgTW-xyHCj6OFculuOZq6dT4Poz985Dh6Jhw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Nice facility..have been a long time customer.  Local facility management has historically been inadequate and spotty causing me frustration, but since Carla arrived on the scene, my experience has gotten MUCH better as she is very competent and does a great job (thank you Carla and whoever hired her)!   I hope Storage Star's upper management gives Carla and the local facility what they need to keep the facility maintained and staffed properly.  Message to C-Level corporate folks...stop spreadsheet managing and hire quality (i.e., initially more costly) vendors to maintain gates, overhead doors, etc....you will get this money back many times over!   Your spreadsheets will look better shortly!",
      "date": "2024-01-22T15:18:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your feedback, Stuart. We appreciate your long-term support and are glad to hear that Carla has improved your experience at Firehouse Self Storage. We will pass on your message to our upper management regarding the facility's maintenance and staffing needs. We value your suggestions and strive to provide the best service possible.",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6a8f5120-6f7f-462d-a45b-7025883e113f",
      "author": "Doug George (Mr George)",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIOe54Kfymu0LP3epd49CNRBK5SXpDkbftI0E9e95P74HAww42WA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2024-01-19T00:23:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Doug. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4c3a3b80-1fd0-44cf-a4bf-3bad48f5ffe4",
      "author": "Corey Okonek",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOMw-W6WglEeatRYkWgIaKcDwPRsv2G96HN-55ymS9BGWIoQJM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "After a little rocky start everything is great.  Carla fixed the problem that caused the rocky start quickly and we were on our way.  Thanks Carla.",
      "date": "2024-01-13T17:28:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your feedback, Corey. We apologize for any inconvenience caused by the rocky start, but we're glad to hear that Carla was able to resolve the issue promptly. We appreciate your understanding and hope you continue to have a great experience with Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2224a4e5-ddf9-41e7-ae8d-4cc079ce7dca",
      "author": "Mikayla Allen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGGP9N4I1P6OCMq1dXbTcK-HvNrJqm9Jw-AXAY-x_rJMqQzWDtbw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience!",
      "date": "2024-01-09T20:48:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Mikayla! We're glad to hear that you had a great experience with Firehouse Self Storage. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (970) 663-2988.",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "32bb0bff-05be-4235-943f-22b3f2f375c8",
      "author": "Steve Ames",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhdPL56GzOSW2jLd1kaejYYeUImAcxzH-ZQ5KtapWMUtMLoQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carla is professional, friendly and very helpful with our storage needs!  Will highly recommend!!",
      "date": "2024-01-06T21:12:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Steve! We're thrilled to hear that Carla provided you with professional and friendly service. We appreciate your recommendation and look forward to assisting you with your storage needs in the future.",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8cc53e7a-ce30-4899-97fe-cd7c0d486a20",
      "author": "Rowan Kellye",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULl-bVG7NLVBi_QPIk_4TfphlMJOqKoL-yjYu_Ux54UaNCOAf3=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Just signed up for a unit, Carla in the office was a huge help and made the process so easy!",
      "date": "2024-01-06T20:23:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for choosing Firehouse Self Storage, Rowan! We're thrilled to hear that Carla provided excellent service and made the process easy for you. ",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4a4a323c-da1d-4463-98f5-5d3a88e3941e",
      "author": "Valerie",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6J4lgTeMXS-0Y3tHABUXCdvdMmSpuiro8CVmhjGpoFsg-dFM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was awesome! She made my reservation very easy and was nice enough to drive me to my storage unit and show me exactly where it would be I highly recommend this place and ask for her!",
      "date": "2024-01-06T01:01:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review, Valerie! We're thrilled to hear that Carla provided excellent service and made your reservation process easy. We appreciate your recommendation and are here to assist you with any future storage needs.",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "34094ac5-c7f5-41f4-89f7-f1cf2034b05b",
      "author": "Alvin Padilla",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUutHb0PeBKC922yGT-vBzOgLK1FWrGm1BBo4r1f7iLWHnwG6X=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Had a very good experience Carla was very helpful and made it easy ! I'm very happy with her service",
      "date": "2024-01-04T21:11:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Alvin! We're glad to hear that Carla provided you with excellent service and made your experience at Firehouse Self Storage a pleasant one.",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2df38661-7a40-4dee-9603-a1749008ce50",
      "author": "Caleb Perry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlTBNZB9scrMRpYWDbIEXXxzzOoPLlKn-ASTNsxDUka-OgtA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place big storage units",
      "date": "2023-12-29T23:49:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review, Caleb! We're glad to hear that you found our storage units to be spacious and accommodating. ",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5a8606e2-f42e-4eba-a6ff-6d9563c183e4",
      "author": "Mike Werner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICU2t-ni_i1XgB3oyf9agjqKl1yvoHQUT3LcZGBilO41M4tQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Our unit was clean when we moved in. Easy to get set up. Easy to access the unit. Good experience.",
      "date": "2023-12-23T00:42:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Mike! We're glad to hear that you found our facility clean and easy to set up. We strive to provide convenient access to our units, and we're thrilled that you had a good experience with us. ",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9312bc7d-ca4c-4d13-9ed6-b148214e206b",
      "author": "Josh Engle",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuCkevMkf2Qyak58NYCPSzs4yo22J8oEuRgJ1wg8msszikoRs6=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Needed a storage unit and Carla was helpful and we got a unit so far been a great process. I would recommend Firehouse storage to anyone.",
      "date": "2023-12-13T01:15:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Josh! We're glad to hear that Carla was able to assist you in finding a storage unit and that the process has been great so far. We appreciate your recommendation and look forward to serving you at Firehouse Self Storage.",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5ef9b5df-3a64-4995-9268-523d8fd26855",
      "author": "Christopher Pulst",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrS76aCc_VZnFtfkzMvOweCHFFuU5llub9tzw81hdvW4BC2rIy=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This has been a great facility for storage. staff is friendly. The grounds are clean and well secured.",
      "date": "2023-11-18T21:06:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Christopher! We're glad to hear that you've had a great experience with our facility. Our friendly staff works hard to ensure that the grounds are clean and well secured. If you have any further storage needs, please don't hesitate to reach out to us.<br><br><br>Sincerely,<br><br>Firehouse Self Storage",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b2bf9d5c-5dc8-4737-9616-4eb704b1af25",
      "author": "Roxanne Andes",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVrvgPMVh6opqj6CoJalC4pFcE42_oeiuQic0WIkvlRF2ZXgHM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla was amazing and helpful! So clean and well kept. Thankful we decided to do business with them!",
      "date": "2023-11-18T18:06:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Roxanne! We're thrilled to hear that Carla provided you with amazing and helpful service. We take pride in keeping our facility clean and well-maintained. We appreciate your business and look forward to serving you in the future!<br><br>Sincerely,<br><br>Firehouse Self Storage",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "92cac96f-6564-4921-ab10-d2ab8feb89f8",
      "author": "Mitchell Littwin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAfDVllnsskDYJP1JG_Eg28SF8ayTpzd-9AnGQeS15mePpWusl=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful facility only needed for a couple months staff was friendly. Highly recommend!",
      "date": "2023-10-25T18:10:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive feedback, Mitchell! We're glad to hear that you had a wonderful experience at Firehouse Self Storage. Our friendly staff is always here to assist you. If you ever need storage again in the future, don't hesitate to give us a call at (970) 663-2988.",
      "replyDate": "2024-07-10T00:37:06.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "762c4845-5be5-43e4-b98e-f335f65f4d66",
      "author": "Chris Bopp",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDMFTGEjkGpFBpvGIoUjuolEfbeqslRGz5Z47V_E_ECLrbl2Pg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-10-10T13:17:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Chris. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2024-07-10T00:37:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "31ca8f26-5572-4666-82c7-5b0fdee1332c",
      "author": "K Frost",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUpZc5sA_gmVY9Fro9XaluVC49RndSSsbRpzYizjb1RQf5Vp9n=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The staff here are great and heplful.i was able to coordinate renting a unit here at the beginning of the pandemic when I needed to clean out my mother's apartment and couldn't go myself. Easy to work with and our belongings definitely feel secure. Reasonably priced too.",
      "date": "2023-09-30T09:14:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello K Frost, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2022-07-10T00:37:10.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5c02f278-01dd-4421-9701-8b4d87f46231",
      "author": "Jamie Sherer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDyKKpT60kZLi_cdMlay85nvSyjaYHwPzUzOPmjohbSRX2hg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Danny was amazing!  Clean great place.",
      "date": "2023-09-19T17:19:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive review, Jamie! We're glad to hear that Danny provided excellent service and that you found our facility clean and great. If you have any further feedback or need assistance, please don't hesitate to reach out to us.<br><br>Sincerely,<br>Firehouse Self Storage ",
      "replyDate": "2024-07-10T00:37:10.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "73581de1-03ac-4ae9-8355-ca8931d1019d",
      "author": "Bridget Tabor",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1AFyD2ijAecR6InZkT59Je-0e1l36XR_Dpe1gSZhSKKHKgA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Love the security of my unit.  Also staff is very polite and professional.",
      "date": "2023-09-18T05:18:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your positive feedback, Bridget! We're thrilled to hear that you love the security of your unit and that our staff has been polite and professional. If you have any further questions or need assistance, please don't hesitate to reach out to us.<br><br>Sincerely,<br><br>Firehouse Self Storage",
      "replyDate": "2024-07-10T00:37:10.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e18a046b-4508-4e34-b005-449b8b0abf54",
      "author": "Ashlea Quigley",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXL2iHtpy_umV-HahcHNs93nxJIbcyjga3hUus_37K69t7J6rc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-09-08T17:27:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Ashlea. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2024-07-10T00:37:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7d7c575c-d354-4552-92ea-1457b7b34cd0",
      "author": "LOLBram71",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQYvzdwrVNGhBIO7NM97eMoR8NXmcIP7wJcBtgADuCcwhGu0ej=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Absolutely reasonable and very safe for storage all around.",
      "date": "2023-09-02T11:33:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings LOLBram71,<br><br>Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our self-storage facility at Firehouse Self Storage to be reasonable and safe for all your storage needs. <br><br>We strive to provide our customers with a secure and convenient storage experience, so it's great to know that we met your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us.<br><br>Thank you for choosing Firehouse Self Storage!<br><br>Best regards,<br>Firehouse Self Storage",
      "replyDate": "2024-07-10T00:37:10.000Z",
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e17795eb-f7f8-4149-9893-15f8125cee65",
      "author": "Kathleen Serra",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWacvTX3yU2PDYusvBlW1hvBS0zSD8IuZI1fNz3l3lTs1W_9cCF0g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "This facility is clean, secure and has the kindest and most helpful staff! 10/10, I would rent from them again and I'll always recommend my friends and family that way for any storage needs.",
      "date": "2023-07-28T23:14:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Kathleen,<br><br>Thank you so much for taking the time to leave such a positive review of Firehouse Self Storage! We're thrilled to hear that you found our facility to be clean, secure, and our staff to be kind and helpful. Your 10/10 rating means a lot to us.<br><br>We greatly appreciate your recommendation to your friends and family for their storage needs. At Firehouse Self Storage, we strive to provide the best service and ensure a seamless experience for our customers. <br><br>If you ever have any further storage needs or require any assistance, please don't hesitate to reach out to us at (970) 663-2988. We're here to help!<br><br>Warm regards,<br><br>Firehouse Self Storage",
      "replyDate": "2024-07-10T00:37:10.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "17ce3541-1e60-4eed-945e-f02b92ecd449",
      "author": "Patty DeVries",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCq9TPBdrZA2Z6PkP4yVLDY6dxRAar4w81hrfW73p1jk_e-cYc=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-07-27T17:40:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Patty. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2024-07-10T00:37:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "46ca9020-0f19-4f3f-8b21-41708678ef0c",
      "author": "Sparky Crossen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1Tep0U9JAWzdSymWcfKs3kfbKh1eHEubr-zs6nPKLH1mh7xxr3A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla and staff are very helpful and amazing to work with.",
      "date": "2023-05-26T22:22:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Robert, <br><br>Thank you for taking the time to leave us a review! We're thrilled to hear that Carla and our staff were helpful and amazing to work with - we couldn't agree more! We appreciate your business and hope to see you again soon.<br><br>Best regards,<br><br>Firehouse Self Storage<br>(970) 663-2988",
      "replyDate": "2023-07-10T00:37:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "80c31429-a509-4e10-ae76-baa51c314c16",
      "author": "Elizabeth Pedrotti",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ24fdVhLv0VRaQoOTRtyDQ42LGapHyo8eZULswWra9okC6kQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-05-11T15:40:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Elizabeth. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2023-07-10T00:37:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a093fae3-41dd-44a1-8e77-1841a9af6f69",
      "author": "John Kieser",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUG08-Vaz9dkOBZieYtHgzKKdyRTNQXsMsr4sUMiy9A8UnLVSI=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-04-20T12:31:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, John. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2023-07-10T00:37:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0908bd16-1a5e-4d7e-aa13-5ed0c4475656",
      "author": "Sheila Henderson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMVi6cSTjCbiQ9PzNRoAICHKWeOQNBdKI8vts3hElLxFsOCA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great company!  Highly recommend! Helpful and friendly team.",
      "date": "2023-03-26T16:43:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Sheila. We are thrilled to learn that you had a positive experience with us! ",
      "replyDate": "2023-07-10T00:37:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5f8e4d1a-e351-4390-a4ec-87a2ba3eb887",
      "author": "Kyle Dickens",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIj2Yiqw2dHhgMAwl_frme2INjBoXszvTEsrvisJ9DEWXG2Zw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Staff is very helpful!",
      "date": "2023-03-23T20:06:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kyle. Thanks for taking the time to share your positive experience. We truly appreciate it!",
      "replyDate": "2023-07-10T00:37:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3cac09d8-a02d-4028-8b1e-a8d83433c331",
      "author": "Sarah Velick",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVokdRHf9RvKn7n5k2lXboseMX4i5KLeA2dNeFqeuO6G5r_ayCS=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "I have a space in the indoor climate controlled building. My things are dray and safe, which is what I pay for. The building is newer and I feel it's a good value for the price I'm paying. Beyond that, not much to say. I wish the technology was higher quality, the gate codes often don't work correctly and my monthly invoice has been incorrect for almost a year. It would be nice to have trash bins, it doesn't seem like a huge expense and it would be a very big convenience. But these are small annoyances for safe and dry storage.",
      "date": "2023-03-11T19:29:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Sarahjane. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2023-07-10T00:37:10.000Z",
      "tags": [
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0eebb54e-96e0-46c2-863f-16e97550a662",
      "author": "Nick",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwd1vmsMzOTsZB7Q_tCPanG5utqFldFn14X5w5eYddUSICng=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Firehouse self storage is simply the best. I wanna give a shout out to Carla:\nYou rock Carla!!!!",
      "date": "2023-03-09T22:14:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Nick. Thanks for taking the time to share your positive experience. We truly appreciate it!",
      "replyDate": "2023-07-10T00:37:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "edbebdc1-cce1-4067-87b7-5b4cc911a84c",
      "author": "KALI KHALIFAH",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMIPgLpLMWQbxzZlEDyTFeGc1eoAVcdKstZdLeolVmkzhgQQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing service and they helped me right away was very nice and fast they have excellent customer service over all",
      "date": "2023-03-08T21:35:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
      "replyDate": "2023-07-10T00:37:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "86fadcca-e5c8-4b22-befd-43b0513677f3",
      "author": "jon linn",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKztsGbWWWxtMxEUN94Jov9N8n2LYpgjJX-kng4yJizyBRGCw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "so far so good, a bit pricey but what ya gonna do. Now do I get my $10 off?",
      "date": "2023-03-06T21:17:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Jon. If you would like to discuss your experience further, don't hesitate to reach out to us at (970) 663-2988 or sslincolnavenue@storagestar.com. We would love the opportunity to resolve any issues. ",
      "replyDate": "2023-07-10T00:37:10.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3b33b45c-9752-4a1d-a427-300b0b1fcdc3",
      "author": "Steven King",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTlLA0py1b-DLS_NhLYnX1rDGoe0pnPw0wFRKH8tY6PMBb7zg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best storage rental on the front range. Secure, clean, helpful staff. Don’t go anywhere else!",
      "date": "2023-03-04T02:33:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Steven ! Providing renters with clean and secure facilities with friendly and resourceful staff is our top priority at Storage Star. We're glad we were able to meet your storage needs. Our team is here to serve you, so give us a call at store number if you need any future assistance. ",
      "replyDate": "2023-07-10T00:37:10.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "381280bb-019c-4c8b-8459-7623800e7439",
      "author": "Jason Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdxcKtL-2IFi_UJQC1075itgIqWaUX7sVNS6x6a5MMrhz9fg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Always friendly and helpful",
      "date": "2023-03-01T19:57:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jason. Thanks for taking the time to share your positive experience. We truly appreciate it!",
      "replyDate": "2023-07-10T00:37:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "560d872f-87b0-4cc6-b38a-23897dc1d779",
      "author": "chris hall",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUowo2tlBkNteru3elfrxpNeQckPVDT0Kb9_dYgFJjafFw6eIE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome place, awesome people! 100% recommend!",
      "date": "2023-02-28T19:20:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Chris. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2023-07-10T00:37:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "02389415-525f-4cbd-94aa-845bb4ba933b",
      "author": "Christy Marie Gunn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZSpyD_XVJlTJnkc3a2722ouuj2Zmoog_Ba696gem3u0_D3v_t=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We have been very pleased with the customer service we’ve been getting since renting several of their storage units.\n\nKarla…thank you for all you’ve done whenever we needed you! It’s been a pleasure getting to know you, ALWAYS ROCK that good sense of humor you have!\n\nThis business is a little different from the other bigger retail storage units, lots of interesting & cool decor displayed pertaining to its name…prices are the lowest in Loveland, friendly & helpful employees too!",
      "date": "2023-02-26T14:48:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for sharing your positive experience. Storage Star is committed to being your one stop shop for all your storage needs! Storage Star is committed to providing excellent customer service. We're glad Carla have helped make your life easier. ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1cb51613-7ea4-4598-9cae-c51ce8806917",
      "author": "Jasmine Rankin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZqtWpmm6ew7uCdzumf16i0mkHL4Yeoi_nfnnN8RQoESFYbASg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great storage facility! Helpful customer service!",
      "date": "2023-02-25T17:34:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for sharing your positive experience. Storage Star is committed to being your one stop shop for all your storage needs! Storage Star is committed to providing excellent customer service. ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8d883d62-a790-4595-aa1d-8d8d924d7da9",
      "author": "Brett Atkinson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJe1HRaqTKrzh6gBkwvqK8abAh9ZSeM876t4nlLLMU_1X_94w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-02-25T17:16:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Brett. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "226f245e-7ee1-49af-ac2c-a394fd62bce9",
      "author": "Danielle Gonzales",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJQR8sh7DoMOGGePHdY8miQd0nNnpe0CPioliCzoE4MBGzWw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome service, Awesome people! They have the best customer service!!!",
      "date": "2023-02-14T20:54:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Danielle. Thanks for taking the time to share your positive experience. We truly appreciate it!",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d4b15e8a-2aed-4b49-a3e7-53fbf82fa2be",
      "author": "Tracy Hartman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7on5Gg7x3G_j_O9AZpEmHeC-O6XUKpC4koQQ-3vWArbopk1o5=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very impressed with customer service here. Quick to respond and help with any questions and concerns. It's hard to find this anymore and wanted to say thanks to Carla! Much appreciated",
      "date": "2023-02-10T22:27:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for sharing your positive experience. Storage Star is committed to being your one stop shop for all your storage needs! Storage Star is committed to providing excellent customer service. We're glad Carla have helped make your life easier. ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8d1d0ac7-e862-4c6c-8cfa-056c7bdca08a",
      "author": "sammie kitty",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeh_2VeIzNo5XaNkId01aG-kmFwzK3UmhbbapuPgKwLyKfwA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Carla has been really great and super helpful everytime I come in.",
      "date": "2023-02-10T22:02:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Sammie. We are thrilled to learn that you had a positive experience with us! ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "63429e3e-9e08-47e6-9d17-be441a06852a",
      "author": "Samantha Savage",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsw5ix5e6qpdumpOM-00XUgK2P6tjLvcfvHgmi-z7UT6U5qRWMMA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Fantastic! Firehouse is clean, well organized and staffed by the top of the line. A great experience from my phone call to the easy rental process.",
      "date": "2023-02-10T03:04:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Samantha ! Providing renters with clean and secure facilities with friendly and resourceful staff is our top priority at Storage Star. We're glad we were able to meet your storage needs. Our team is here to serve you, so give us a call at store number if you need any future assistance. ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "916cbc51-99e9-4c92-8ff8-940b5728bf12",
      "author": "Kelly Burchell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbHWXBQ5hjaM19lYkgfv9Fpk0b-DgZcN9L_7K1j8MMqXFTuS95Lw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They are extremely helpful so friendly and excellent price!!!",
      "date": "2023-02-09T23:00:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kelly. Thanks for taking the time to share your positive experience. We truly appreciate it!",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "69d5c27b-93e8-46a7-9488-c3d434d8b3b8",
      "author": "Bryan Sanburg",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXW5ccU7l2F7v9Twa63s8U1p4oFuR2nQ6_iIP4PRONfP8Vb-ix5=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Always a pleasure to work with.   Plus they have my special grape candy!",
      "date": "2023-02-08T22:18:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Bryan. We are thrilled to learn that you had a positive experience with us! ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5a76f7e2-7a15-4e87-9c67-346d1560e11d",
      "author": "Elijah Wortman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqnssyPOXR2ELkEI59ENY9v_5SzSnkXVud5vQhDKUnAaSo-Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Always rented here with no issues! Staff is ontop of their stuff, snow removal is always prompt & thorough. Would highly recommend",
      "date": "2023-02-08T20:19:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted that you had a great experience with Storage Star. Thank you for taking the time to rate us! ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9e2f810f-dcc3-4744-b769-2bbc81b612ac",
      "author": "Melissa Pascale",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfZzD9H_y-trtGbiVRua9t_NT3Fta22cAExyW_W83jovyNtUQ7=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My experience with Firehouse storage was fantastic! The facility itself is EXTREMELY CLEAN AND WELL LIT! The office staff were so courteous and helpful.  Carla knocked it out of the park with her customer service and friendli ess. Steven was helpful answering a few questions I had a friendly attitude!\nThank you Firehouse staff and facility!",
      "date": "2023-02-04T22:49:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Melissa ! Providing renters with clean and secure facilities with friendly and resourceful staff is our top priority at Storage Star. We're glad we were able to meet your storage needs. Our team is here to serve you, so give us a call at store number if you need any future assistance. ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "034d13dc-87d9-44b9-a529-80cfdaebb168",
      "author": "Hal Holbrook",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-bjmGKuru-GWIs5ZwSqWA5_WZyU-u5NBSI69AdtSJ6ZbiRg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Well maintained place and very  Professional employees",
      "date": "2023-02-04T18:11:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Hal. Thanks for taking the time to share your positive experience. We truly appreciate it!",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "669c0af2-9d19-4d9a-90b4-06c97cfa9341",
      "author": "Cole Abrams",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbiJy6fy-3MsqvUVNGoLJTF2XEm5VYgCPiTqDx-2qBr6yX=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you for your hospitality!",
      "date": "2023-02-02T23:21:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted that you had a great experience with Storage Star. Thank you for taking the time to rate us! ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "49c5c496-20bb-48f3-aa7e-0b786f5c2d87",
      "author": "Terrie J Schuh",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvYBZpBK6yukh311C5eKKi615ok6vnrcO-cQaHRkR5M6EH7A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Firehouse Storage is wonderful! Storage units are clean and the grounds are well\nLaid out . Access hours are convenient as well.\nHowever, the best part of my experience was Carla in the office! Her customer service was top notch! She was kind, knowledgeable, extremely helpful and was the highlight of my stressful move!\nThank you Carla and Firehouse Storage!!!",
      "date": "2023-02-02T18:25:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Terrie. Thanks for taking the time to share your positive experience. We truly appreciate it!",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8d884b82-4e73-4ff2-87b3-21ee467edb6c",
      "author": "King Rooster710",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmo01Pxf9I1NqICRq9I6lHT2j8Pzos5umJzKc0gHdRntOOAg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-02-01T00:26:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, King. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4be424b5-68e3-4c42-803e-916a51296c99",
      "author": "Eric Frederick",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7HOuGA_KzpvHXzpKATWxs-A4q_IClvhzSaegJPpSp3eYXTMMj=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great price and space, great service, never had an issue here. If I need storage in this area they will get my return service.",
      "date": "2023-01-31T22:39:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Eric. We are thrilled to learn that you had a positive experience with us! ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3f69ba4c-499e-4ac5-b226-df1659682e00",
      "author": "Saige Ross",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBOIZW3281bX4PMf9AxPelx7St4mhxjFyTjZwfPtiS7XterKY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This place was amazing! They were so accomodating as we were moving across the country. Everyone was very kind and helpful! I would recommend Firehouse Storage to anyone needing storage services!!",
      "date": "2023-01-28T20:07:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Saige. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "14cdd1a9-3205-432c-821e-467cf76fed21",
      "author": "Jennifer C",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUx8igmbb-er4jn96qxrrlbT00QW89_gmX099c4dw4gJyrB4Aw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent storage facility! I highly recommend.",
      "date": "2023-01-28T19:20:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jennifer. We are thrilled to learn that you had a positive experience with us! ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6f3866e6-a78f-439a-b1d7-f9492746ff95",
      "author": "Austin Storm",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGwUOmAXmEXtUnfxPUdAHO46FOplfrRDZBQOK0zv_gv37peas=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome experience they helped us out so much",
      "date": "2023-01-27T19:23:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4c03ba84-c79b-4874-92f0-3ad59fd347c2",
      "author": "John Zasadzinski",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFJV-uPPq1QiINC5cENe1BQOoh0wwimlgwWlmyXOkR1kVO4mWt=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-20T02:46:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, John. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2023-07-10T00:37:56.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "84794733-3fde-4539-87ae-0f169c4949c6",
      "author": "Kristin Ramey",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwQDIhay1vjm2c44BH57lUuF8nTeyZ17HFK3pTWp3PGf6Dos_w=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2023-01-17T13:35:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kristin. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2023-07-10T00:39:18.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5823cab5-457d-412b-ad64-f8fedec858f2",
      "author": "Connie Rust",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnj02YLMFOWyFspcJSHY9jKNvhKrySd69RcZ5uadTQVCPm1Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very nice people to deal with! Storage areas kept Very clean! Highly recommended this place!",
      "date": "2023-01-11T17:43:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
      "replyDate": "2023-07-10T00:39:18.000Z",
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "26058ce0-c171-42e6-8fe8-228910246660",
      "author": "D Allen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXU0RD83toAIzvegbzAx68UAGRJm_4UPLdQCLDjXZ22n7S=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My experiences have been questionable at times.  I had had thoughts of moving because of the prior office staff. But Carla and her team have been excellent!  I'm staying and happy...",
      "date": "2023-01-06T14:15:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for sharing your positive experience. Storage Star is committed to being your one stop shop for all your storage needs! Storage Star is committed to providing excellent customer service. We're glad that Carla and the Storage Star Team has exceeded your expectations, Thank You so much for your review. ",
      "replyDate": "2023-07-10T00:39:18.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "16330301-b26d-4ef6-8374-944972f6fd3b",
      "author": "Kristin Komar",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhWFTAUlYdhY6jDw9G_IW8H8oNSTnBZUQEKGtpJx3cVc2_tbIA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Simple to work with and a great company. You can go and leave as you want. A great value compared to the other places.",
      "date": "2022-12-31T01:29:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi we are sorry to hear that we didn’t meet your expectations. At Storage Star we have very high expectations at Location name and would love the opportunity to improve. Please get in touch with us at Store Number",
      "replyDate": "2023-07-10T00:39:18.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "24b285de-7aa4-4f86-8488-d42b8400f60a",
      "author": "W “W” Merryman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDOw0ppNvnzWoUNmRYKgSQJDyTYQMCLJqaxhvzwdt9yGBt1kit=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very pleased with the service.",
      "date": "2022-12-13T16:25:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "aac5cbcd-bddc-4b8b-b28f-481598f6dfa6",
      "author": "Russell Magarity",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTiWD6i8TGlG9oTjJDiYv5cuAKuPFpW3bJTUv4yxTOUkZSX7Bk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The staff at Firehouse Self Storage are very helpful, and pleasant folks.  i am constantly forgetting the gate code, need to have junk dealers and or bring in vans to \"clean out\" units (have 2) and they are terrific. I might add they are conveniently located from Fort Collins and Loveland, secure facility ie no complaints period.",
      "date": "2022-12-13T16:20:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
      "replyDate": "2023-07-10T00:39:18.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "490e2749-b120-404d-941d-3627b527eb68",
      "author": "Robert Buxton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxlU43NbTBm_WL7yx9kgGE0z611SsO374NsvYDJrkChauccQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excelent people , safe site .",
      "date": "2022-12-09T00:00:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
      "replyDate": "2023-07-10T00:39:18.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1fc6b999-fc80-4bec-80cd-8dc29fe9a02a",
      "author": "Chris Boone",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFwON2051sQkT2RAENnUOYRWkPguBRA_-g8FPCPezuzvLtKg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy to use. Friendly, helpful staff. I would recommend Firehouse to anyone needing a storage unit.",
      "date": "2022-12-06T21:05:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for sharing your positive experience. Storage Star is committed to being your one stop shop for all your storage needs! Storage Star is committed to providing excellent customer service. ",
      "replyDate": "2023-07-10T00:39:18.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "115c0a39-f4ac-4333-a06f-c5954092ba49",
      "author": "Jeff Carter",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX283cB3X9NuXn0zc89RiKq83S7Cjf5E04H8tFVlKgUtfEojoE2lA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Decent storage facility. Although, there are no lights nor electric outlets in or near the rooms.  They also enforce a 10pm lock time with a $100 fee to let you out.",
      "date": "2022-12-01T13:12:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "870507dc-5c5e-48d6-ac12-97bb46741118",
      "author": "Kim Goodrich",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKh3Wc7aPNqSAOsLnwe3KSp6U3ejGwb08VX54x6xtlCBWmMmg=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2022-11-06T02:14:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2c85ca53-022b-4fb8-9dac-c5f0b5cd8090",
      "author": "Eileen Bennett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9zOfL1e1i8D5YZjHGq-q9m7DrGkdetDzMi7PjMhdmI7-BkQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I feel my stored items are safe, staff is helpful when I have questions and access to my unit is so convenient to me.  One visit I didn't have my padlock in correctly upon leaving & they called me soon after...thank you!  Location is so convenient as well.",
      "date": "2022-11-04T00:30:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9f93ca97-6350-4e86-9447-5ef7b61e843c",
      "author": "Jay Samuelson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_WpEn4zn0gP33XbJ4UkOzzmiUAtVugjSBd6ZeZl2evizwg0A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Staff seemed a bit overwhelmed when we came to rent a unit, but I attribute that to the influx of college kids from Ft. Collins. Unit security was very impressive and the facility was clean and well maintained. Rates were reasonable and units were large. A very pleasant experience overall.",
      "date": "2022-10-05T13:15:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b2e922cc-8171-4915-ac75-b4a31bdf144e",
      "author": "Elijah “The Norse Force” Kooy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHnYQ0FC6aExFUiiB3gKwR9lwa3EazvfcnquLLOW1sAAPgx6X8mQ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Good place with many options for your storage needs!",
      "date": "2022-09-21T06:38:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ccccecee-1d24-43a4-9ba2-0d00f527beef",
      "author": "Ken Gfeller",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyw5U71bFkl11S0H2V6h4Fq4MbcQFJrTJztBaV01R61KL3aGU=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Easy in and out.",
      "date": "2022-08-20T17:37:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cd5efa24-3531-4731-a1ba-355dad34cf9b",
      "author": "Heather Nebeker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbFRyOcRjkXXDCepLCSZuYHEh6rpm0Uu0zwtpTUcTydXveoyA98w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2022-08-12T12:33:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fee53267-15dd-44e5-b107-de963cd29bf6",
      "author": "Angelina Romero",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwvJriG4xlBYbu_4yAuUHqx_CJLbpcJBx42i_ixXVRmgNmEQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have had a unit at Firehouse Self Storage now for a few months. I have had the best experience. The staff is always available and go over and beyond to meet your needs. Nik went out of his way to help me with my unit and make sure all my needs were taken care of.  The staff really makes you feel valued as a costumer. I never worry about my items being stored there. I also found their payment system online very easy to use and convenient. I would recommend any of my friends and family to rent a unit at Firehouse Self Storage!  .",
      "date": "2022-07-22T17:28:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Angelina, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
      "replyDate": "2023-07-10T00:39:33.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5d797530-d44d-44b9-be02-2e1d379d8295",
      "author": "MaryAlice Beams",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXm3bwyRlDPP1DeBJfr5Z4XQHRqww3gEGy7UNvWpg-ESUG-deIsMQ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2022-04-05T17:57:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3716f996-7a23-4143-a36f-87c71d58d6f6",
      "author": "Joel C",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbQO3Aeck_gsE5gBeR4RcatxPvezvKoA9P5h3ULt9v1qqo5mGlEg=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2022-03-01T01:11:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ddf3599f-66ab-4800-b270-6db1ddcb1ac6",
      "author": "Shawn McCaffrey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOd55dBJhl1QWKLL4rGPiuh5DMiHr2dS0KcZ_1hcgUcz9ymA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Well maintained faculty and seems secure",
      "date": "2022-02-01T01:20:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Shawn, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2022-07-10T00:39:33.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "130b8f48-3b3e-44b4-94be-6d6c0f3c08b9",
      "author": "Mary Robinson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkFtKx2XWmVnAbJx21QZoePNp3cNGtMrOSid4dD-nIYTV-1C0=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2022-01-23T20:35:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dbf5f84c-5cab-4983-964a-5fb0a5f545d0",
      "author": "Ashley Beggs",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdIcrvwO4O5S6ivS_m9TasZbjNvj45TXS3vq-XbFrHig4slR_n6Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have had a unit with Firehouse Self Storage for a little less than a year now. It has been so easy to pay without having to come into the office, or calling to pay. I just get on the app and pay. Not that I don't ever want to see the staff, but I really hated going in to make payments like at the other storage companies I've rented through.",
      "date": "2021-12-23T04:05:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Ashley, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2022-07-10T00:39:33.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d36cec9b-6637-4527-9030-a5135511e287",
      "author": "Robert Roth",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJT_KzXhQC74Jh23Koj-2QPpfwgjY_u_evl7dZEyLsPxuG-JA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-12-18T01:37:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e7026828-da4f-4adf-a075-25e3075ef095",
      "author": "Chance Korgan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgT0HxT_ytksW9k0EUeco-Wnz9holcybUdwFK_X4qM2wUXtEv5=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Fairest prices I've found.",
      "date": "2021-12-13T23:34:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Chance, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2022-07-10T00:39:33.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "99c49c5c-a59a-48b6-a0d9-1da909612baf",
      "author": "Cyndi Clarke",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRuyJI3OAYsxnkz8Xd7AFw86UXO2Go2ErkN43-I59u2lsC7GJ_=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Good clean facility friendly staff reasonably priced",
      "date": "2021-12-11T18:39:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Cyndi, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2022-07-10T00:39:33.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f90d7f5e-f96a-4c58-b379-5d32f8a4a9a5",
      "author": "Christopher James",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBvxL1AiOiLkXPJ6KXX3LH9RxNUnWMVtoCpBqUbk5M-61cEA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great storage place. Customer service is fantastic. They make it easy to rent a unit and easy to close it out when you are done. Highly recommend using them for your storage needs",
      "date": "2021-12-05T03:27:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Christopher, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2022-07-10T00:39:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b6a4e786-94b3-4c52-aca5-ab7d51cc5e68",
      "author": "Josh Gardiner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNeA5YKNNLV8BBwJg5dyVTUrlTSXrkLEeS6VYSm7aFHm7lppc=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-10-28T04:29:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "99ef5584-39be-4e99-b84e-be0fe62710c3",
      "author": "Tammy Blood",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWT-UvN1zpnZLmvR6xJTiwcBQ0Hf5ggPMq_OP-L3mMWN8SWVLSAQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-10-05T03:28:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d7472d36-2547-4b3a-b6e8-6ae7f37c166e",
      "author": "Gabrielle Graves",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9s5MGi90QRc-O8H0puvI6UJlHPXlX_D1mA1HvtK1ivRJ4HG2FJw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-09-26T23:39:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0a3a0f01-edf8-4229-9057-2360c0a988e7",
      "author": "Heather Potter",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgRKZ80V8SgeMy617L2zJgadOAzcGaZyy_b8-hP4scGztlmI5-mQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-08-24T14:02:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "15a1cf1f-0363-486b-afaf-1ab5f635e9a8",
      "author": "Brenda Riffle",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbnDE-oxX5ogl18ooVBnWVHj4Migxi_3zcecnzExIzXTTlAQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great people, clean units, trailer parking",
      "date": "2021-07-21T12:09:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Brenda, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2022-07-10T00:40:04.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9e19141b-2b72-4679-801e-df73a08b5386",
      "author": "Hustlin-Homeless-chick",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9oRsLIBtWaESDP-bOZvRPwpl47T3nqlPrOdV3Ef_TylXGFA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "This place is wonderful for a self storage place. Vary clean and definitely taken care of. It's a little bit of a drive from were we are at. But definitely worth it. The price is a little on the higher side. But as long as it stays safe and clean I'm totally ok with paying for it.",
      "date": "2021-07-14T20:26:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Mallory, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2022-07-10T00:40:04.000Z",
      "tags": [
        "cleanliness",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3cc19ffe-d48f-4af4-8e33-616cdc504f69",
      "author": "Kimberly Held",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKx9S_jgX3cWVLjcjPSF6_N8nSBQR2wPKjPea61lOU9RX0eufM=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Love this place! My family relocated from Pennsylvania and the assistant manager was extremely helpful in getting us situated when we needed multiple units. The units are very well kept and some even have shelves.",
      "date": "2021-07-14T14:11:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Kimberly, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2022-07-10T00:40:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bd6d0c2f-fbc4-4d11-a4da-77d30f3857a5",
      "author": "Elizabeth Reed",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUt30139wZvCCRgniZ5CQTT87r2P9GKQCaJYP5xIUjFxh7spAuB=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Chris helped me with every part of the rental process, including showing me the unit.  Great staff and facility is very clean!",
      "date": "2021-06-24T01:36:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Elizabeth, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:04.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d676e1b7-46f5-4573-9e71-0f9a88aa8afa",
      "author": "Karen Dunbar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGcXuRczo7zQrapN_KF2fzk3pICDBakkfiyLgrEALQld1zUg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean, super nice people to work with until they sold it.  The new owners are not nice and can not get their act together.  We took our trailer out",
      "date": "2021-05-27T23:44:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Karen, thank you for your review.  We are sorry to hear that you had such an unpleasant experience and we appreciate you bringing this to our attention.  We would love another chance to show you how important you are to our business.  If you are ever in the need of storage again please allow us the opportunity to regain your business.  Please reach out to: leads@storagestar.com, if you would like to receive a return phone call regarding your experience and to receive a personalized discount on a future storage rental.",
      "replyDate": "2021-07-10T00:40:04.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ddb31eda-8748-478b-9949-dfa368ca040b",
      "author": "Michael Montoya",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXe9CzrU6UPlvei3xSB6vKaIOPtty_GwZhaNzlxp5SgI7ce4sGA9w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-05-26T19:33:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3c450d4e-3824-4537-a715-9c61e4c752d5",
      "author": "Ru Me",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLe8EQVFUd_-MqKm82TDob3QDAj_wx9-ULVg0FEpikt7GPuHg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "This place was cool. I am a professional abd they have RV storage that includes dump station s and free ice for coolers and your weekend.",
      "date": "2021-05-16T01:17:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Ru Me, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:04.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cb5b0987-82f0-481e-9d07-376164808c16",
      "author": "Chelsea Denny",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXx-ZHL54xBq0ZLWghDiIz7UvBF0d_zJrmR7l73vyvy7ptqU5R1=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We have utilized their RV storage for the last few months and have been happy with their service. They have a nice location, well secured, clean, and affordable.",
      "date": "2021-04-30T15:22:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Chelsea, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:04.000Z",
      "tags": [
        "cleanliness",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e10d3f0a-a18a-4df8-9501-4d033a814886",
      "author": "Heidi Gohl",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD-oqipvElCfcBRNVSc-rO9KHJUS25Uj6T_sh3KmmfPszMJGXM8w=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "I went with my daughter to get a few things out if her storage unit.. she has one in a climate control building, unbelievably clean and would never worry about any electronics or other weather sensitive items getting any damage from extreme heat or cold.. the building was perfect temp. if I was ever to happen to need a storage unit Firehouse Self Storage would most definitely be my first choice, I was impressed.",
      "date": "2021-04-27T17:43:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Heidi, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:04.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "67175172-7ed8-4293-a1c3-2499210d6152",
      "author": "Cheryl Bennett",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdYMtapOm0RTlhrgoaiztKGeQEfu5fBL4cmgTm0cuncNCSpDgEwQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-03-28T06:53:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "618ce611-dd4e-4e18-afd0-88f5c4df5152",
      "author": "W McMahon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6BKNK1Qkdue4c3ErQvZXJzRyMLmhMbKBbfLFM7wMNaoQwSw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-03-26T02:43:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6a42ca0c-3423-470c-9099-afff09bfd88c",
      "author": "Mark Ward",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcBimROFTgkgzPBzxTsjW3yR-Cc0HCdlUTi2RnyVr8Dmyh7G1M=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Good place to store your stuff!",
      "date": "2021-03-23T00:28:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Mark, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d922a696-88ce-46f8-8ea1-a0a3de4b3341",
      "author": "Joanne Beck",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFhZL26w1_w5segQxjAzUANNKJOlxxn8WmUraQIeTHLwtmQH_NYA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-03-07T20:22:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1a9ec600-0d57-4d3a-b483-10e74afb8b9f",
      "author": "Garnet",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnEqDqCzCDe8_gmcrsquNhRtnJRyffOwWprnVYWQltFCBew6z4=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Seems very secure.",
      "date": "2021-02-08T00:46:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b8c90314-a6ce-4da4-af6a-44c70578c02c",
      "author": "Jeffrey Pore",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgZA7U__bNi_yChZwkcAlQFaFE-Ys_vlRppCE5q3n5d6DpMw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place to store extra stuff.",
      "date": "2021-01-01T22:49:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jeffrey, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:04.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "72062195-ef65-48b9-b213-d8fe502abc4b",
      "author": "T's Adventures",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgxMSBROrGwBUzXQkKJipb9IxeGwI6B6u1COOemZQGLPYX5_f0=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very nice large storage and great prices for you store all that extra stuff",
      "date": "2021-01-01T21:01:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello WolfManAdam, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:04.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9bce45c9-31a9-4a6d-a907-8665e927a933",
      "author": "Wyatt Murray",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWs8K6nCXkrYCnkc__jkiLck9Tuc7E8rkLLVisjsrvNIJIRYy9Z=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Just a guest but looks very well taken care of and my friend appears to be happy with them. Seems very secure as well.",
      "date": "2020-12-13T04:39:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Wyatt, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:04.000Z",
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5fa35c8a-8a7c-488a-98b4-06aa44777579",
      "author": "Rick Price",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJa9eRzIXn6IfCJVzMmrw221EcRbWxCHvrR6uxshyWqQKngBQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place clean ,no critters in storage,pretty good prices for the area ,great staff and very friendly and accommodating",
      "date": "2020-11-23T21:16:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Rick, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:10.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a98543f5-ff04-446c-be15-a82d8edf74b7",
      "author": "Scott Sawdey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIl361ne0af57XVouRY3HGgEojj38h46_REPueyjyKF9ZnrIA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2020-10-10T21:39:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d8e9187c-c339-4ba2-b47e-78cfd0fa597d",
      "author": "Lee Hernandez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1dd68zL9rfVoKmcOBzTD0OpwJd5zwR8EbX2VhzjNZjv-Z8g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2020-09-29T18:11:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0781667c-b0de-42b9-9154-d0db37ac9fba",
      "author": "Erin Wilcox",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIxSvd_o7p63rwpOhyW0o07wFZ76bGkMF2t2Sa4773xoSthM6hhg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place to store our stuff",
      "date": "2020-09-11T20:44:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "840191f1-783f-4e08-ba9a-12c9454fcba9",
      "author": "Ryan Sadusky",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbgOgAQiOZNqZRuoDIkQ5kXRlJNZnrKlE063yPcqCyrhjexEno3w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2020-08-26T12:13:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e9093bdc-002b-45a0-8ffa-76c569170e6d",
      "author": "Ronique Tabbs",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-0r9Gpxeb7Vt0g94FsNEh-fXXbpYmGqvdS5GoafPZ9u5hMxKp=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Reasonably priced compared to other storage companies.",
      "date": "2020-08-22T23:20:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1987dafe-ea05-4ca1-af59-8dbc373e017b",
      "author": "Rob Easton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUmGXG9MNn2Jfn82oi-WF5M4OG6preOeMI0cfrZdpoON8oEXxcjw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Life changing.. seriously, great place, not.your typical storage",
      "date": "2020-07-23T03:47:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Rob, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a1b47e06-0871-44ca-b42c-8aafe946641f",
      "author": "Haley A.",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoGn9BBpb-cJpTwvHfJ0a6xsSUkN1YuFPhBbYzmkWkVqcKDkKVCA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2020-07-01T15:46:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e5e1e720-d81d-407f-82f5-b96adf48c010",
      "author": "Breana Digsby",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPa4cyqLe1i5qbnaC7joo7dPfiKZZEc28msrI4qyzIxe9Gx7p2XA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very clean and friendly service",
      "date": "2020-06-21T22:14:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Breana, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:10.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2f62b161-447f-4a1d-8dc0-04f0b7fd6f5b",
      "author": "Elise Thompson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNJJW5vTOtdWPuj9rg54NOtwZXBuPL1LQ_VOeDnM4RdxFzBfJ8=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great clean units. Very helpful staff. Adding climate controlled units. Very reasonable prices",
      "date": "2020-06-06T01:09:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Elise, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:10.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f49c13a5-37d0-4859-aaf1-de77f71467e4",
      "author": "Jake Loki",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkVqNocxdsvIN_r5OtxhoqTWWxWbwrVJbIXCfnQwgVJEnKBA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly and helpful. Would r8 gr8t m8",
      "date": "2020-05-21T14:09:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jake, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2020-07-10T00:40:10.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0973c4a2-fdf9-4c5a-b138-44b6c2fd9e5e",
      "author": "Mark Stotz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUB8_p6kyGkSLtIEi-oPdZy3L4X5q7idm9RnSsON1MMSSO4VrZ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2020-03-16T03:02:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dcf0e472-8842-40e7-ac48-172630438783",
      "author": "Tabatha Cobb",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXihQ3WfUliUf1Z3bWXm6K_NszEcu0bQrcw9plasEIVbc7nCZTvwA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2020-03-14T23:45:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "04ccf278-f3d6-4991-8dce-ed5da1b4a332",
      "author": "Sara",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUz7dcsBjde3wr6lB-4W9mEmux9E9uAaqxJMIS9qLO81_mM1Vts=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Good storage units",
      "date": "2020-03-07T15:39:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Sara, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2020-07-10T00:40:10.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "687b6bf0-8653-4def-a813-8b6c8513a7e0",
      "author": "Steven Davila",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxVhUYa1re-U8Jbv4QP1QpFk4LEVu8lxRmyQpDpVISQeDWjQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Clean and secured property. Offers good move in specials and new manager is helpful & friendly. I would recommend this location.",
      "date": "2020-01-22T04:23:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Steven, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:10.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "147abe7d-c8c8-47d8-b97e-93e65ac5bdff",
      "author": "Christine Blend",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFqgJffreHpqrsWpeN9Y77Z1OKIHjlOzjJSZ81y06dZHBEXKIemQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2020-01-21T15:44:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "631f720b-d930-4bc8-8818-1f8c02465c2e",
      "author": "Jammy Pyeatt",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxKYpWDk0nEbdIJapPfCgz-ulEScX4SbQQYK4XOdAs_xfMIeeu8A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2020-01-13T18:15:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4a97a40a-6dc6-4e66-b8f6-c56b0699616a",
      "author": "ScruffyNomad",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6HXZ0NLn-CJwNJfQ7ozvxlyIRsnztO6DLevv-QAW-QhgGAA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Best price for size, quality of storage unit and ease of access I have found in Larimer and Boulder Counties. My unit is always dry, insect and rodent free. I always feel safe there and know management is doing their job and not goofing off like other places I have done business with. I'm really pleased with FSS and will continue to do business with them.",
      "date": "2020-01-12T19:11:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Chris, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:22.000Z",
      "tags": [
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2f5cda61-00d8-4922-aafb-c95266322fca",
      "author": "Mark Harvey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-7Mf5xjGNNRM6biVPKadfnUfEPGrrUg2IAZcRXghp5Y8MVQ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2020-01-12T13:55:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cf6c0e96-432f-42c5-814f-df717973e074",
      "author": "Colorado Custom RV Repair Inc.",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKI8_GjJ67D2A8d47DVpQkRWPbCebcffF0glCWUrdormuE4OAV=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2020-01-08T20:48:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2e2b183b-45d3-4285-a9cc-f84ef0649541",
      "author": "Felisa Kay Chaloupek",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXh3lODxAPJuYQaCoGHmhhNogIBtbKM-Q31pQT5XxWzeT47Qub6CQ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Good prices, big location, locked gate, we rented 2 units.",
      "date": "2020-01-08T01:02:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Felisa, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:22.000Z",
      "tags": [
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3127befe-f0d1-477f-9232-7fe77fb8cef8",
      "author": "Annie Vaden",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLK4d4uvF_W36ykEJc4AfOIZFPcKEBZq6xi6Xw-ZqvCyR5e-Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Been renting units here for almost a year now. Happy with the space and Hunter and Jeremy are very professional and easy to work with.",
      "date": "2019-12-29T18:30:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Annie, thank you so much for taking the time to leave this excellent review.  We really appreciate your business and your helping share the word about our superior facility and service.  In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent.  Contact your rental office for more details.",
      "replyDate": "2021-07-10T00:40:22.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "69501f0c-720c-48f0-8b49-d545e8e0d6e8",
      "author": "April Miramontes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbxd9ACSj-JiZnXw7-Qcm6y-IMjhvEUcyp0pk9D9VUd7c1zA=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2019-12-28T01:17:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cdc2c249-a4c0-41d5-9ff1-f01a515f745b",
      "author": "Jen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTxT8z9H2OE4ZLbTbYdfGjFKnxSpMo-3sTJIsZ8CjacVtkrTCw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2019-12-21T05:21:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dae04359-d82a-49e1-91fa-f34c2f1c727c",
      "author": "Amber Lahmann",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB9Wa0dH50-slqBgCUuOPmouar2OrCk9RAK-sxlSibZEu80k4NPA=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2019-12-09T18:25:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ef027963-ed57-436d-a62e-5c4c3b2e37f7",
      "author": "Paulie",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-8v1kc6q7VSYiTZhVaiHnnQ7gX2nn9pI-ZM5sW7vxXyTqzvTt=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I really like this place and it is big enough for large trailers to come. Prices are reasonable and people that work there are very friendly.",
      "date": "2019-11-05T17:55:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b7ad0aee-b171-4403-8baf-88cfc29bfcfe",
      "author": "Andrew Crosser",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7pHcV5eNPwxpPZ1t-3ADNRm-1eXla5TD00mhOPtuxXq38LFs6tA=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Good self storage. Reasonably priced. Well secured.",
      "date": "2019-09-26T22:19:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6c6b7851-3e63-4b56-ae86-8846cab2b0b5",
      "author": "linda gates",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW68A3KbdF_LouGieLvmQqHZVMO-wYQLGyEpxee-TzjITAbzI0s=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very clean and bug-free",
      "date": "2019-09-25T01:52:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d9b13bb6-6f04-4f01-bf1a-0937839629b3",
      "author": "Daniel Cox",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXb_4PZbRzc1w90cQhnfRv6e9SR3O98CLeBMbdSVzFdv6kf_PQy=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2019-09-24T19:20:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6d365b77-0ccc-4fe6-a85d-11b069a5df92",
      "author": "Candice Pedersen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXUmuvQibCD7NICl1siIdY7gYWnWQYvT8BPP1GZ-ljO3hUzNUl=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2019-09-11T18:25:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5208c073-0c1a-4939-b9ec-f92bcb8b9b50",
      "author": "Javier Jaquez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUON-AcK9EdbDZWzp5GPn5z0BZPss6PlIs9DPohZTqvSoqDIex__Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2019-08-26T02:13:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5f6f9892-e5d2-43f4-993e-f35ff3d4b81b",
      "author": "Mark Waite",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-Byg3yLfQRO91hRa8UMbI-6kSXIDv-gaIh0GpbNV6CBFifPd4=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Easy access",
      "date": "2019-07-10T03:22:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f18dd652-0569-4fd2-b350-400091626713",
      "author": "Leslie Knapp",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLypi_gJCaARs77rQp47NpqSldruO9-XHt1MjOs3z604SRgog=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2019-07-06T19:56:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1776df1c-0463-4867-817a-e2efb6b3ee11",
      "author": "Carrie Holbrook",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWVsvbtJ8eC--t67_O-_dQVHEJz27qAnJbsjclhqCFM99Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "My husband and I travel full time on the road and only have a storage shed to keep family momentos.  I recently had to go back to Colorado to deal with moving my storage unit from on to the other and thought it was going to be a huge hassle. I didn't know how I was going to feel renting from a corporate entity.  But, I couldn't be happier.  Ezekiel made the whole process go so smoothly, and they set up Skyline movers to do the moving.  Most of the stuff in my unit belongs to my 13 month old son who passed away in a tragic accident.  His things mean more to me than gold.  They treated his belongings as if they were priceless artifacts and were so kind and understanding.  I can't thank you all enough for taking care of these irreplaceable items while my husband and I are out traveling country.",
      "date": "2019-06-24T21:02:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7d1acfda-a466-4a6f-9b35-bd55ffa3be29",
      "author": "Kalika Buhr",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuznJoKmXff94XQADcpIgxMkQpXPHVkEAijVcrN5dcXY57lIc=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I've been renting here a few years now and I'm extremely happy with my storage unit. The staff is always courteous and professional! We have a large unit at a great rate!",
      "date": "2019-06-23T16:45:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6eb00835-ce05-41b0-b996-6e3cca549399",
      "author": "Holly Leininger",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvVMEAPWHALM8JWAIkOpBS9YWC8GcMa0llAOYBWYiLl8INhUSo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This is a brand new facility. Units are spotless.  The lady working was very friendly and knowledgeable. She made the process of moving in simple and fast.  I rented a 10x10 space. Prices are comparable with other storage places in the area. Plus they are giving me my third month free. Very secure. They have cameras everywhere! The best part is I was able to use their moving van for free to move my items in.",
      "date": "2019-06-21T19:49:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ee0f19d9-c5d3-4196-99b2-3a78dd57b404",
      "author": "Sophia Llanas",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHseRNKXsXFbgrAXui3aQ3zvG0FNj9AZWKpIAYgOwwrNjza-V9Sw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2019-06-07T05:40:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "caa9bbf9-c867-4685-8f52-608d23c3a609",
      "author": "Lynn Sutton-Case",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpHKJd1V300TRiihHRLQ_A7rBmgiQgh2pKeIAgT3cu2zL6AQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2019-06-01T19:49:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "994936e4-2182-4511-a537-85a9bfa1955d",
      "author": "Sally Zhou",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrEyxvirSWYoZi9pcMNfi4XaFgB2xPNKcCiloKp-o6wOPZSjO8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2019-05-30T21:23:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f42982e0-98bb-45f9-8788-838cdaab5d9d",
      "author": "Mary Samuelson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIc3AGMK9cC4kS51IPecd3apRzhNxLP7V9Gwtt_OfCZotolbg=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2019-03-28T10:31:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "487897b7-c97b-4c1a-8a95-83b559daf79f",
      "author": "Bryan Varney",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3DVRoMEjEGao-Deqq_4sBumc5pf4aeWHULQDwy8MPiJqIvRE=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2019-01-16T10:19:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fd0eabe1-f161-41e1-be0b-bf297ba4268a",
      "author": "mjnari022",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqKSYnZVWQt2YtV1_ccj34EzfIAQTtED7WQJDTnuNya2upJq8=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I went here for an auction but this place looks like fun, can't tell you much on pricing or anyting",
      "date": "2018-11-25T06:19:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4c07c964-8343-4001-8b4f-c0896195bafe",
      "author": "Michele Milner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXS2e3Tmj8JpC-ipqffij58RvLA2ZRpMP3tDAWKrqzb4WWXVVbr=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-11-09T01:49:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7c85f026-ec73-4b52-b5c6-1fb3a81ea66d",
      "author": "Shaun Simpson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-MtZ94n6mX7M8BUQYYKwRv7_v3bqAbJPZomB4VcymBQ-w4g=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Not bad for a storage place, I enjoyed the fire house feel. I would say \"I love it\" but it's still a storage place",
      "date": "2018-09-29T00:18:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "neutral"
    },
    {
      "id": "7d5c328c-98e7-44c9-97a6-23ad9ea8f27c",
      "author": "Gary Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYAXuV238AaKUUTvEjxe6aJrsCCFEfzTsOxzNUCbslFENvIA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-09-12T02:32:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2e502f0e-2408-40a5-bfce-d9f64db52635",
      "author": "Monique Endriss",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsDIoJAico94LCTcJMeS47BfPPHXUc2Jeyj3LdHYCcvQx82g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-08-31T02:59:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Monique, Thank you for leaving us a rating and for being a valued customer.",
      "replyDate": "2019-07-10T00:40:36.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e1dde77c-4c22-467d-9363-d57da62790c7",
      "author": "Sera LLC",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtjfWxyylSFTk_Umm5g-eJUIqM21EamFxhGmy8qVYKQv0a3c9-=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Love this place ! Good people and Fair prices !",
      "date": "2018-08-29T02:43:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your business, Sarah. Thank you.",
      "replyDate": "2019-07-10T00:40:36.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b7576333-1755-4488-94ab-425080e588b3",
      "author": "XainMexi",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsqEwrFCPsD_DQadXyMRhPIzwOVegufUFkP_Ga9ZkMM48jFaA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great staff, and complimentary cookies and water.  The staff's the best, but the cookies are a strong 2nd place!",
      "date": "2018-08-05T03:52:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to leave us a review, XianMexi. We appreciate your kind words about our managers. Feel free to stop in for cookies any time. ~StoragePRO",
      "replyDate": "2019-07-10T00:40:36.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a9418952-c6a5-427b-a737-46634837becd",
      "author": "Ida Garza",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9b-jA16yYAkQqnS0nii-QtpJIHHViVqqsPh3g2v0w9bIZjA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Well-run, secure storage.  Easy access from hiway.  Helpful employees.",
      "date": "2018-07-07T03:55:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Ida, we appreciate you taking the time to leave us a rating. We hope we were able to exceed your expectations. Thank you, StoragePRO",
      "replyDate": "2018-07-10T00:40:36.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "253377fc-44d8-453a-85c0-260d06523256",
      "author": "Taylor Flaugher",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3S2Wjcplryj7BNHacOHcBFcp6Zlmie9zjab8vu-WboUkpTHXM=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2018-06-26T09:55:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "abd5a1bd-5243-4f55-8f49-276489364d0e",
      "author": "Brian Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKktG3zbyKjVACdw8C4_yr42M2NVmUJq739wDv7zGsuKlWm5w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Good people running the operation.   Easy to deal with.  Free Cookies!!",
      "date": "2018-06-14T17:54:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Brian, Thank you for taking the time to leave us a review and for being a valued customer. Stop by and have some cookies anytime. ~StoragePRO",
      "replyDate": "2018-07-10T00:40:36.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "92627111-6f06-4a08-869b-4008dcca3160",
      "author": "Cheyenne Hibbs",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZ2CnmhBHDxosBMgzfr4I8KZSot8lKmqMaYKUye1sZsQ8ZNDy1=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Nice place for stronge",
      "date": "2018-06-10T22:18:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Cheyenne, Thank you for your review. We truly appreciate you taking the time to leave your feedback. Thank you, StoragePRO",
      "replyDate": "2018-07-10T00:40:36.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ff972318-feae-484d-83b7-d3d14519f94c",
      "author": "Neil Montavon",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTO4hgjguFKut2suAAoBUIx1PGsnVWkZ5DeRioVSITT0CTUQ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Nice people, clean, secure facility. Just raised their rates.",
      "date": "2018-04-29T21:40:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "934b06c7-9440-486e-bf5d-e95627c75964",
      "author": "Joel Weber",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdvp2HmPxQIRXoZqPwfKW3DR8EKI1uzHqFOkipkUlp8r6Z-6I=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have rented 5 units from this company, for 7 months.  I am completely satisfied and impressed with this facility.  They offer a good variety of different storage options (sizes) and their best deal I think, is their \"Firehouse\" units which have elevated wood floors, a plastic skylight window, built-in storage shelves and easy ground level entry.\nThey do offer discounts for business or for multiple unit rentals.  The staff has all been friendly and helpful, and the fresh-baked cookies always ready in the office are worth stopping-in when visiting your units.\nThe units are clean, the place well secured and still offers you 24hour entrance.",
      "date": "2018-04-23T18:01:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cc5c5db0-1156-48a7-a21c-eb20a732e005",
      "author": "Leslie Carnahan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWul2cMhXUIQJsx6eOUe_BZ8eo4OT95GkY-mQ2sZydGfAuGLDaiw=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2018-04-10T00:32:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Leslie, we appreciate you taking the time to leave us a rating. Thank you for your business. ~StoragePRO",
      "replyDate": "2018-07-10T00:40:36.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e49250e2-703e-42d1-8446-306e96491d71",
      "author": "Christopher Salazar",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkTa4dvdCLNahdQ0RJ0qf73v80lKIB-A3BUAztKo8j9fn-baA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2018-03-12T02:12:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3676c406-0e44-4c7e-97c1-fa6c457fa8c0",
      "author": "Beth Dargatz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKwCOsxFrYFJ7Nc5_Hp8CIGKjNjofknKlGWhDCYHjdFl_aoqA-=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Best customer service I have ever had",
      "date": "2018-03-10T00:11:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Beth. We hope you continue to give us the opportunity to provide exceptional service. We truly value your business. Thank you, StoragePRO",
      "replyDate": "2018-07-10T00:40:40.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b91f6432-81a6-42d7-8f2f-bce6a42d7795",
      "author": "Preston Tennyson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQi8jsS_vq0tbUEcxQvnJbPwc5MsdTq_bMi0kGOsVkJ5kzrw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great secure place for all your storage needs with friendly employees",
      "date": "2018-02-11T17:00:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Preston, we appreciate you taking the time to leave us a review. We hope to continue to be the place you come to for secure storage and great service. Thank you, StoragePRO",
      "replyDate": "2018-07-10T00:40:40.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f13dd3bc-96c4-40a4-add5-bd9fd6965b08",
      "author": "Katie Lewis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_fKZQBlitdvsoXtsEvUq1FmWFw42tye6W6u3a-kbpG_f1YIC6=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-01-21T08:04:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "abf0c44f-6ffe-4c88-ac92-061d9827f58e",
      "author": "Kevin Hovland",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWW92ocEmYKglLJSjt5S6OvuoR3F1OtklyPNmkSAe1UuJ2_RtSZ2g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2018-01-19T20:45:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8420a5ee-d14e-43cd-89c5-8df0e872a49d",
      "author": "Justin Miilu",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDFJBR_-XdX_h4UbcdkbfBhkF3d6wo5dZLqeicohd1Y3HcrA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-01-16T16:32:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "35081706-bfa3-429b-bae5-80e6eb8ded4f",
      "author": "J Simpkins",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV35kyqPWvbDFZoVF1Lf_LGP8GSsQFOh-T2NE6OF-ucf4jHDUzr=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great service, easy access, secure site.",
      "date": "2018-01-07T14:45:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1970ecae-76b8-40e3-b127-9f0153e65dc9",
      "author": "Jason “Mac” MacGregor",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9MKLIxbFTXT0VJIQOd2wh7mYYB54fw_5JctMzAk_jvvmEWl9djw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "They are very friendly to firefighters particularly and are family-oriented.  They also do several other events throughout the year to help the community.",
      "date": "2017-12-30T16:02:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e9b2c98c-dbf7-43af-9893-8962bce0317b",
      "author": "Lead Website Design",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8YS2krFZNUTS67NFLetX871Uw34VZl9qry5kPX5Go1vNtJgE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2017-12-26T19:55:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "40627d00-e2da-40f0-8849-94dc72d8c948",
      "author": "James Ellis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3NAaxUIBitj0AxqQ7UBkxtZ5lZTr2YU8Oo8fay1g_1DtA9g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2017-12-09T22:31:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7ca35b19-ab52-427f-935a-aadb6c14f999",
      "author": "Dianna Poage",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIne63mH_tqKZz5UqnDs0DI3dE9ofge4r1tOrQj2MmAatXdng=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2017-12-09T18:19:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "45c230a9-131f-422e-99e4-e6f57dd1d731",
      "author": "brett lewis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLfZSrihhIEzjqRKDQVl04qJSIi20zSVT9637jVuCDvElQ_lQR=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2017-11-22T12:02:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c6155d38-7970-4894-87a3-31c6e835ec33",
      "author": "Dinelle Presley",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVvTdjzqtVSJ-ZYVh_LltbTAwgWljrWel-NDad17AZb5DnztnA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Nice and secure",
      "date": "2017-11-08T23:30:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "16566af0-da75-4895-a575-7e32d773c5bf",
      "author": "Eric Coombs",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCgvpLo9rwyGlV-cWYbbxDRNOiGxNWuhWxLaNutD7JX2AY9g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "People are fantastic!!! Place is neat and clean.",
      "date": "2017-10-25T20:15:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7624fd58-aca0-4f82-b437-bb5a9391ab5e",
      "author": "Tom Bilan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7CJzTyxdGfXJ4j8JwE4fuSHEJYvn1llZFdvz7Bo2Zgzs0Wkxq=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Clean easy to get into",
      "date": "2017-10-23T00:48:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "87c2c9ef-35e5-4a90-856b-cfce2022eaa3",
      "author": "Sara Bohnert",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7me5dG_jtMglZouFX-Q5E_D2_M_ig1-mRreuk02omRsyJ6g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2017-09-22T04:37:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "37430d43-c3b7-4c26-beb0-e1a22a62ea87",
      "author": "Ben Todd",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2IEJBsMtmm23LnEg_eeBjC3uGaz9UGgB3WH0DhCTcNf93nk9H=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "We move furniture and this place is one of the better storage yards in Loveland. They are always friendly in the office and provide water and cookies to customers and movers free of charge. Units are fairly clean and security is fairly good.",
      "date": "2017-09-20T01:39:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "88c8864f-bf8b-4b63-ac1a-73c1d9f904b2",
      "author": "Jon Richardson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKb9Ztz8douq4WVdQH-q8NUayQSn4Qf-kdh4w-ZDMXkGn5cNw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2017-09-05T00:11:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9668349c-ad74-4df5-b5d1-b31462d00a1e",
      "author": "Terri Judisch",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIvLUHAkkV1ZcGm946t541VRIqVR5VMv-RT4JDtBkkar-y2w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Reasonable prices, safe & secure,NO MICE.Storage unit has some shelves which is nice.The door seals tightly so no dirt blows in to ruin things.There is plenty of space for things to be stacked high ,if needed.",
      "date": "2017-08-22T16:04:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fbb0c428-14ce-45c3-aab7-0931329419f9",
      "author": "Max Ornelas",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIm_kvSoP9V8eBoYm2gk_F5qg_EXwRK_eJOLKskq1g2BLQvCA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great people",
      "date": "2017-08-21T20:23:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2bdad6a1-690c-4a57-b243-e8513f7e6357",
      "author": "Chuck Kilmer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnUCzKubwdsB1ZL44Wu8TKh5tOLZPSqNnmMbV15fZSiHuSvw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Clean and cool firetrucks",
      "date": "2017-07-30T01:29:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9313a6d6-9ea4-450a-915f-a9a65e0fc859",
      "author": "Dianna Poage",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocID-AJ3y29sGWaHT5ETlkrK2po5DlKMKwg9wshyouNq1RE_S5E=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "It's a 24 hour 7 days week storage. Not many of them around anymore.",
      "date": "2017-07-26T00:08:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "32327e6a-dd97-40e2-986a-426419435f72",
      "author": "Carol Rossler",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzB0OnkKAzgy-HN7APNB1exKjEmVUJzpQagaTi0fNfgpJoWg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2017-07-11T14:59:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "56d4c0af-95bf-479e-9da1-52cac80d8ce2",
      "author": "Tara Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3_uEb_TRM-AQ6HX79TRddQJ5VbELsO0YpRo4UnyY6v-J7bRvb=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Extremely friendly and well run. Best storage place ever!! They have free cookies, coffee and water.",
      "date": "2017-07-09T06:51:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e85efb29-c9a0-4749-b0cb-fe8e523699db",
      "author": "Tom Dell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeR7qGvYKcOvuRr-H10HmVos-ZK2BEQjDRR3ezP-boCKaQ43I=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Easy access, friendly staff, very helpful when I need something. Price may be a bit high but I've found them to be worth it.",
      "date": "2017-06-22T14:44:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "80507153-dd31-48a1-be02-dc09fd42944c",
      "author": "Scott Santoro",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXL8sJez339ikKc4YLK-Mr7NfiDLmoH59gKzHiq2QPEYTi5rThwA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Richie and his team are great.",
      "date": "2017-06-13T15:58:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9e07e046-7b08-4403-8a89-b6bb100ea7f5",
      "author": "Jason Junker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaM_HkhpDNLQmZ6-QPnBH1HTz2FmGyDUVfmc8eUVv0_iHBSRkF=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great Friendly and helpful service Nice units and they do a lot of donating to good causes which I appreciate!",
      "date": "2017-05-31T02:23:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1f1ac374-6c2c-44e7-b071-3662239b1308",
      "author": "Shasta Luther",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbHnA2l0CdjEnCzAAv9aZ_5fOTrlV-t4VPCZ_dWt_H-ad_dn1Vew=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2017-05-17T01:27:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5fe99d56-cc54-432f-9a11-ef8089bbb915",
      "author": "kirk Speer (Pen Realm)",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPxlIAPQfCJdr2TxiP2KV-uz-sm-SgIxGoZlizt3RyZvvUDlWe=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "This place has a place to store all my extra stuff!",
      "date": "2017-04-25T13:40:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cd63e5fc-680a-4232-bdad-b2028eb8e9fb",
      "author": "Jonathan Pate",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIa8nG2klVYBxCm_QVj5yvTABkj27a1CuDMtztgIgwkAD3gag=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2017-04-23T18:02:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "937f7687-9fea-48d9-ba21-a3b28a0efb59",
      "author": "Josh Sluis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhfhOPtUQPPnwkawP7C-rJQyM7w3a8M1hOnvA2Czv197-Kgw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Amazing customer service. Friendly staff, the best self storage in Colorado.",
      "date": "2017-04-11T18:29:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2ae2a21e-2e92-4455-8a8a-f2a555bb5f6b",
      "author": "Robert Burns",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOT12vuOnjbdUDUn1J9FTQUL-MASqn132fP-BBXihG-GHHc10a4Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great staff.  Easy parking for my RV.  Love it!",
      "date": "2017-03-16T17:58:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d45c8c32-f054-4a3e-844b-7f1748ab92f7",
      "author": "Chris",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEUhtj-dm6rjyDzuYsRkBGuxIG26dg2YPYycaXj14YYT8sh-c=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Love the staff here and the Fireplace theme is awesome. Fresh cookies and coffee when you walk in the door. They are very professional and really go above and beyond in the community by donating part of the unit's rent to charity every month!",
      "date": "2017-03-08T22:49:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8d331e5b-b1a0-4ea6-8c4b-3b0e698aa569",
      "author": "Tabbi Cobb",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3UkU5u_-9OY7M91fDEtIhQ_gCAep65_uua4NPtoqg4uz_Ap9a=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2017-02-19T19:32:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0c497b8d-6b90-45dc-8983-9d4003d451d4",
      "author": "Jonathon Yoder",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEKFv52RuXukgYyMfPTbFhqe9g2KGcYfPzlebIcwoANE3VCg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2017-02-05T02:36:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4d0a694f-62fa-4083-be94-7b3975e2f1f6",
      "author": "Skyline Moving Company",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWG9yHI0GoToVNwVnW7eeEuU1V-LaGgEx5DG_g_XOZS2YkV63LAPQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Absolutely the Cadillac of Storage Facilities in the front range! You will not find a nicer or more secure place to store your belongings!",
      "date": "2017-01-12T16:19:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dccba911-f617-4eca-a770-960e0019fd4e",
      "author": "RYAN GOODSON",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8m-YzGG5gpx4igD-14D1QCsdmKoljqgOy8Cqzkj5k2ZPQukxF7g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2017-01-05T10:34:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "00060d4a-2894-45fd-945c-9ec182afb7b2",
      "author": "Laura Allbritton-Dulin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMNhAoeWKuAMH6gxNSWrk-gh3lZoUon1F1NcS6y-THXuVo6A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Seemed nice people and clean.",
      "date": "2016-11-12T15:08:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6d50db6c-acc6-4f0b-ac6d-35843d56ce0f",
      "author": "A M",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3Mtiu5c4Rgr_Y-CWdTUZK7H9bdSU0yDQ_Weqn2Ctqzew8FQ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2016-11-06T23:18:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "66b0f84f-e5ed-4d59-9798-9dca7cad963a",
      "author": "Dylan Jonlynn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrTMF_WF8fwcT9c81LXStZBcbo-HpQfCCHNSM22fkLerHMlrvA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Nice fire trucks, i want a ride next time",
      "date": "2016-10-14T20:48:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "88da0dae-7092-4521-bc54-672398a61947",
      "author": "Shanna Drew",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRqCTjmGMvuuhbGjbFLf-cZ500jeh2JNmmk-Jllz8Dmy_Ryw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I've stored my things in units all over the country including Uhaul and others and no one has ever been more friendly and thorough than Cherry and Firehouse Storage. So cool that I could rent my unit online and what a lovely facility, too! So glad I decided to store here the location is VERY convenient just south of downtown Loveland.",
      "date": "2016-09-25T02:17:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ce35b8d7-70b7-4a89-a9c5-a242b1de0029",
      "author": "Tonya Lyons",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV841EGFo0whn1yKNL1We1YMJ6R_Ew8rB6yrsH18RruVBkebWvw=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2016-09-05T15:33:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ff775ea6-e345-4a21-aa45-bc15fdc12130",
      "author": "Josh Rice",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINh-oE90a5p-DS-dBWJP112otOw_0e-j_TQH52j6DOfFmB9Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Fair company.  Would recommend.",
      "date": "2016-07-13T17:52:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "412cfc6d-e8a7-458c-995d-b79329984b8e",
      "author": "Nina Elledge",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_qt2tKYnnVP6clTENtzjJ5ovlGh7BDYgl-rpXApRKVApPWvonBw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great people, great place, very safe storage! What else do you need?!",
      "date": "2016-06-03T19:22:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "75ea9e66-26aa-4124-b41c-70125ce24de9",
      "author": "bruce huenefeld",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUq9jhv6wmXjmZD_PzmezpKTeuOnt-1m5aKB6OaH5oEF14MOH3d=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2016-05-16T13:28:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7d3cbbfc-4fc3-4cf7-9dcc-48125837cd3a",
      "author": "Charles Carver",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVCJGHMTS6Iplq89R66Z90zgWO_eUJiLRd3Ijh0WxGC6P228Mp=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2016-05-11T07:56:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bdff87cd-421a-4833-864d-edbfe88ddc73",
      "author": "Alissa Dasta Coletta",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzQR3JUYJM8CjkRmGCqs899szUCrKzT2K8PwA9sBS9rHmtDw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "One of the most secure and cleanest self storage places that I could have asked for, with the most understanding staff!  AND cookies!  Would highly recommend!",
      "date": "2015-11-02T22:08:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2bbf63e2-bf75-47e2-b9e7-075be3674217",
      "author": "Woody Schedler",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8D2n4hYe_6W7atQ7wpiixoHi-YoTRnCY8u3ghRDtEdmeKxRrA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very nice people and professionally run place. Couldn't be happier. Plus they supply cookies and water!  Make you feel at home",
      "date": "2015-09-19T03:58:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f2683c70-6c7d-4171-af39-afa822d255c0",
      "author": "Joyce R VanDusseldorp",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUp2ShzVr_NbfJhboule-Id0Bzd986qRpXY77pgZQpIcR9G4-FTTA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2015-09-03T17:25:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e90267f5-d0fa-478c-90cf-b0c7b2d73dcc",
      "author": "Heather O'Shea",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPuPdDKokASZrhBr4OHmbhvFUMeQTmYZTuGSfFIRvQOUMHxAg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "You won't find a better facility to store at, they have fresh cookies and very helpful staff. I was very impressed to hear all they do to get involved in the community and feel secure with my things being stored with them.",
      "date": "2015-08-13T03:01:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "dc07a1d4-f0a2-4d6b-b995-bc1a8cdc51b3",
      "author": "Kenneth Sweet",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeHBxCZdY5V_BHkTYPauusSxRNumBio3dluEDSwaivCA4aIz3p9A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2015-08-10T18:57:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "32817774-d0c6-4bb6-9484-9169f2debfae",
      "author": "Brandy Barbee",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzQw6GCDq4KFAtbXxqFxT3DIZQMKgyKvhSPIwJhqo9EO9e1g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Would recommend this facility.  Using the new units that they just started building is awesome.  The interior of them has some shelving and that is a cool feature.",
      "date": "2015-08-10T06:53:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "aa193c3c-17b1-4640-8527-c172403ce81f",
      "author": "Chris Burton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyQnUWqEThM9xC49SknZEsbwf1t2Dx7zZq8ANpreBjp7qRDA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This is the biggest and nicest facility I've ever seen.  I compared rates before moving in and they were the same or lower than the rates at three other facilities that weren't nearly is nice.  Security seems to be excellent and the firetrucks are really cool. Nice staff...free fresh cookies and coffee.  Well done!",
      "date": "2015-02-12T02:11:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "df332996-a87c-4eec-a68b-d0069ca97156",
      "author": "Eli Gabriella",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzGHXPQWVIXcYaCHA0sUeg738SO6YkJFDhpVpkiE2R9v5kjec=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Another happy customer. Friendly, professional management; clean, secure facility",
      "date": "2010-11-17T22:28:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    }
  ]
}