{
"summary": {
"average": 4.7,
"total": 216,
"distribution": {
"1": 7,
"2": 4,
"3": 4,
"4": 7,
"5": 194
}
},
"reviews": [
{
"id": "9560ce89-bc3b-466f-bc59-d891b4ae2121",
"author": "Walter Provenzano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCLceHMUGvY7jalpHhFVoZycPTgQVSXHb_RQtKmjBg2Bqwm_s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ericka, was absolutely a gem to work with very fast and accommodating it made the entire experience of storage, a fire. And forget missile!",
"date": "2026-07-02T20:23:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the fantastic 5-star review, Walter! We're thrilled Ericka made your storage experience so fast, accommodating, and hassle-free. We’ll be sure to pass your kind words along to her. We look forward to helping you again in the future.",
"replyDate": "2026-07-04T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1548d24c-68bb-4aef-8cb1-6e60f33f15ca",
"author": "Aime Robins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWT-vGCQOxo_8_I_cEqLLMi-f1XiZ1vw1gLx49taZ1By06PpxZySg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ebony, was very informative and had Great customer service..",
"date": "2026-06-29T17:24:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind review, Aime! We’re thrilled Ebony provided great customer service and was informative. We’ll share your praise with her and look forward to serving you again.",
"replyDate": "2026-07-01T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2db8a900-f944-4f1b-81b2-7c39b4c63042",
"author": "Yvonne Reyna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-242tYZpBGorGpPfArnjFyNOeA8puQhVxOAfyFAi-GH7Vnr63=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ebony was very kind, helpful, and fast at helping me look for the storage space that I needed.",
"date": "2026-06-27T19:24:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Yvonne! We're so glad Ebony was kind, helpful, and quick in finding the right storage space for you. We'll be sure to share your praise with her. If you need anything else, please let us know.",
"replyDate": "2026-07-01T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "094ef9b0-58d7-42cf-89cd-c6493f6c8368",
"author": "Aime Flores-Mendoza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIwtgVybONDWLhDu6cyieONy2ksx-_67ss8Th6VrLcD2ZE32GA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ebony, store manager, was so helpful from beginning to end. She answered all my questions and made my purchase a smooth process! definitely recommend going to her :)",
"date": "2026-06-27T18:28:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind review, Aime. We're thrilled Ebony provided helpful, attentive service and made your purchase smooth. We'll be sure to pass your recommendation along to her and the team. We appreciate you recommending us and look forward to serving you again.",
"replyDate": "2026-07-01T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1bb99859-c1f2-42b5-ad67-067303819f67",
"author": "Ce Max",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUH9ypmU7F4y_fejVbY4sXuNH5bj2GB2fW6WYbbTjhF7XoWlqRV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I stopped by Storage Star to ask a few questions and get a quote because my family and I were recently displaced after our home flooded and we needed a storage unit immediately. From the moment I walked in, Ebony showed so much empathy, kindness, and professionalism.\n\nI shared with her that I was a little nervous about renting a unit at this location because of the area and the crime nearby, but she took the time to reassure me that my belongings would be safe and that I wouldn’t have to worry. She was very knowledgeable and explained everything thoroughly, including the insurance options the company offers, which I had no idea about before speaking with her.\n\nEbony made a stressful situation feel a lot less overwhelming, and I truly appreciated her patience and compassion. Because of her help, I felt comfortable moving forward, and I’ll be moving into my storage unit by the end of the week. Thank you, Ebony, for making such a difficult time a little easier",
"date": "2026-06-25T22:18:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for sharing your experience, Ce. We’re proud of Ebony and glad her empathy and professionalism helped make a difficult situation feel more manageable. If you need anything as you move in, please contact our office — we wish you and your family the very best as you settle into your unit.",
"replyDate": "2026-07-01T20:47:18.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "8ee0d500-29ef-4446-a2b5-4e42f8295809",
"author": "Jennifer Custer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL29aw6v6xSOE5YHw7S66F398sKi2U-Bsh6NujKjtQ4hsGVZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ebony was SUPER helpful. She was friendly and patient with our request. If we need another unit, we WILL be coming back to see her.",
"date": "2026-06-25T15:16:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words, Jennifer. We’re thrilled Ebony was so helpful, friendly, and patient with your request. We appreciate your business and look forward to helping you again when you need another unit.",
"replyDate": "2026-07-01T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "48c2eac9-b262-490e-b16c-13c18ce3a903",
"author": "Nichole Wingfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIWrfDeMOdStcU4DqxOeXdzfxa4LHL_9_LVtmd7SRXFPD3wfI5=s64-c-rp-mo-br100",
"rating": 5,
"text": "As for Ericka R., you will not find better customer service! She is consistently professional, knowledgeable, and incredibly dependable. From day one she has made the storage process easy and stress-free, always taking the time to answer questions and explain everything clearly. I truly appreciate how responsive she is and how she always follows through on what she says. If you need a storage unit, ask for Ericka R. — you’ll be in excellent hands!",
"date": "2026-06-23T22:44:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Nichole. We’re thrilled Ericka provided professional, knowledgeable, and dependable service and made your storage process easy and stress-free. We will share your kind words with Ericka — she and the team appreciate them. We look forward to serving you again.",
"replyDate": "2026-06-24T20:47:18.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "78427996-d68c-4928-98dd-b61c98c8d7f0",
"author": "Hannah Davison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIC5G5A9YCJEmAS2FnPSpDco59_90Wv8EhnqNDRBF9asHHkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ebony was amazing! She was so kind and toured us to look at multiple units and helped us choose the right fit for us!!! Great customer service!! Thank you Ebony!!!!",
"date": "2026-06-17T17:42:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words, Hannah! We’re thrilled Ebony provided excellent service and helped you find the perfect unit. We’ll be sure to share your praise with her. Please let us know if there’s anything else we can do to help.",
"replyDate": "2026-06-24T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "21d17e15-b3ea-45b0-ac83-6e2f64505ead",
"author": "Lili Alonso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCveb5GM3z8quVF5uO2z8UU2k3KGocYg20yD8dyTSN7x4x3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-15T14:54:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Lili. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2026-06-17T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41fadb19-83cb-42b0-bbb9-024fa934767f",
"author": "ThaOfficial 6lueCash",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4WrLYILs5b217c5teGN2tyY1rcmkNBzgVyiJuqUpq45Vvo5UC=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love ebony….She has great customer service she made sure we got tour of the facility and made sure we got situated quickly",
"date": "2026-06-13T18:55:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind review, ThaOfficial 6lueCash! We're thrilled Ebony provided great customer service, gave you a helpful tour, and got you situated quickly. We appreciate your support and look forward to seeing you again.",
"replyDate": "2026-06-17T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46e7cb1f-8751-4262-828d-9c9ddccc129a",
"author": "Travis Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLXjfh7STnOJMayGU1prlm2ki3y1Xl6Be5WhRuFlmgVxAZOn8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always had a pleasant experience at this location. Also with the new gate that they've added I feel much more secure. Ebony has been super helpful with everything I've needed getting setup with a unit.",
"date": "2026-06-12T14:58:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Travis, thank you for the great review and for choosing our location. We’re glad the new gate gives you added peace of mind and that Ebony made your move-in process smooth and easy. We’ll keep working to provide pleasant, secure service every time you visit. We appreciate your feedback and look forward to continuing to serve you.",
"replyDate": "2026-06-17T20:47:18.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3a4af993-006e-449e-a8c9-644585f2b2c0",
"author": "Traci Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKE8TjktXLVfgtHxhhz5rUu4Er-MqP6VfSO-gElLdt84eezLg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ebony was very helpful and answered all my questions. And there were a lot. Highly recommend.",
"date": "2026-06-05T17:02:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Traci! We're so glad Ebony was able to answer all your questions. We appreciate your recommendation and look forward to helping you again.",
"replyDate": "2026-06-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79818193-73d8-4ec2-bebf-6828aa6d3a3e",
"author": "lisa gonzales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURH3oMp1dx3A9ic0z5XfmVfN3JKADCIZ5qXW4FFeWSBEiXr5Jm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Erica was very good with us..I give her a 5 star 🌟",
"date": "2026-06-04T18:41:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lisa, for the wonderful 5-star review. We're thrilled Erica provided such great care and we'll be sure to pass your praise along to her. Your feedback means a lot to our team. We look forward to serving you again.",
"replyDate": "2026-06-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a20d0fc4-903f-403b-8683-3d9cdde25123",
"author": "Michael Briseno",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2SAP2x3g8cuECTdr8nO4dcI5jaABlsYtKHG7yBcCL7cm5fWk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Celeste was awesome and very helpful!",
"date": "2026-06-01T19:14:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review, Michael! We're thrilled Celeste was awesome and very helpful. We appreciate your kind words and will make sure to pass them along to her. We look forward to helping you again soon.",
"replyDate": "2026-06-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a654cdcb-8f58-4762-a228-491377be35da",
"author": "vanelly calzoncit",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-2i74FX3VjqMlZs1T-DcmQQ41bgZfHvhe0eT-2xhlLb-4MPM98A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-01T18:11:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Vanelly. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2026-06-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e124b18-10d9-4795-a568-eae70e918573",
"author": "Angie Rdz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZz1FdbUhw9Dk-6-M9-pOd-hL7gOgkOP8tF6yIt9k9-SecwGNSHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-31T20:12:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Angie. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2026-06-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19272841-97a3-4583-92a0-4e0ee3901620",
"author": "Janlyn zelaya",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1B7WhwVbQuHVe1K4XbICpKXAiQbCT_rZmycvBtrSd_Zmn8ta-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ericka was amazing, very kind and answered all our questions!",
"date": "2026-05-27T22:37:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the wonderful review, Janlyn! We’re thrilled Ericka was kind and answered all your questions. We appreciate your feedback and look forward to helping you again.",
"replyDate": "2026-06-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a90369da-a12a-4241-b888-b45df340905d",
"author": "Hans Salazar Korber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6ZpnaTKkq7Q5IrA5-hdx3W_Wqo9jRoDGTO_nAl8twWD_srSkKcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-21T22:43:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Hans. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2026-06-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de39eb58-84b7-4083-8013-14f072257367",
"author": "Jonathan Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlq7aLsbaGuBmilg2DDELkaDVqbA4llBJ9Gxyqgh_aX127nG-trg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-05-21T19:30:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jonathan. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2026-06-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48459f77-9f0b-436c-9ec0-c29c0b0d523b",
"author": "Perry Bamford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWSMtldQRd7BVczq1BALsVFh3fokyzyR0VUvm6hoUNg4Gr9fE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean was very easy to rent online after renting online was provided gate code and was able to start moving in.",
"date": "2026-05-21T06:09:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Perry! We're so glad the online rental process was easy and that you found the unit very clean. If you need anything as you settle in, please contact us and we'll be happy to help.",
"replyDate": "2026-06-08T20:47:18.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "88577915-12d3-4e28-8ca9-89b33e9ef840",
"author": "Raul Marin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGHQopbv8QKzNxXXYhgqsueah6xXknAFCjH0BL7oy8RliFQizj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service Celeste helped resolve my access issues quickly. I am a return customer. I am happy here",
"date": "2026-05-20T22:19:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is invaluable to us. We apologize for the inconvenience you experienced with our office support. Please contact us at (972) 243-3382 so we can address this issue and ensure a smoother moving process for you.",
"replyDate": "2024-07-08T20:47:19.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "24d20321-4a77-4eb3-8f57-94ae7b1efbc9",
"author": "Braden Loyd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsDF4sq3jIQKt68qRF1KN_OYKtQ66wr29Xh7iYNNVR0Vu0vqjh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2026-05-18T20:20:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Braden! We're glad you enjoyed our service and appreciate the 5-star review. We look forward to serving you again.",
"replyDate": "2026-06-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d98dafc9-4728-448e-90ca-bfa4e3eb9fce",
"author": "Charles salazar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLroxAfDblZR_dUybG762WYbTxvIbf6PdOgUYRShH9eSd20Ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-17T19:54:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Charles, for the 5-star rating! We appreciate your support and are delighted you had a great experience with us. We look forward to serving you again soon.",
"replyDate": "2026-06-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76b705b8-5197-4e44-ae6f-b93bb657a1dd",
"author": "Charles Salazar Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3B9B8EEENhGOrWVu2J2_g_vaOdHn-thiUhwqCXAjvtOBuGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-17T19:54:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Charles Salazar Jr. We appreciate you taking the time to share your support and are glad you had a great experience. We look forward to serving you again and welcome any feedback or referrals.",
"replyDate": "2026-06-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bce1471a-1482-41ba-bb47-a39a085ef114",
"author": "Luis Valenzuela",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhcmxK0QIMf1T_P7GMcoIUOMsf1y6YocNh_kXeYceeccNdMVn0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "the units very clean and friendly personnel i very recommended talk to monique",
"date": "2026-05-15T04:23:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Luis, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2021-07-08T20:47:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "aac45863-133e-4d93-809a-7a407c927507",
"author": "ideas para tu hogar ¿",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKllUUygk5gj86By54YIht7rTb6F5-CLLSxwTol2aqQkvkNnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-14T15:59:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We’re glad you had a great experience. If you need ideas or help with your home in the future, we’re here for you. We appreciate your support.",
"replyDate": "2026-06-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad9751cc-f97a-476e-96f7-7b34418f86d6",
"author": "Breanna Compton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvyR15XW-JyXeRfHMyXC5oJmZwqPvUmXyBvqlI02E-tXGixkHH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Eddie was super helpful and the location is extremely convenient!",
"date": "2026-05-13T19:29:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Breanna! We're thrilled Eddie was so helpful and that our location was convenient for you. We’ll pass along your kind words and look forward to serving you again soon.",
"replyDate": "2026-06-08T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3f74643f-b4b3-4f62-8c4a-697b6eba154f",
"author": "Adrienne Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXusBUor5LS238P7ZaTWnMVrZwCHB0QZWAea96Qy1qzzFQ5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Eddy was extremely helpful and set up my rental agreement super fast. The facility is clean and climate controlled.",
"date": "2026-05-12T17:51:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Adrienne. We're so glad Eddy was able to help and that you found the facility clean and climate controlled. We appreciate your kind review and are here if you need anything in the future.",
"replyDate": "2026-06-08T20:47:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fbac4a19-dbe4-4452-a419-50d288566890",
"author": "Mario Palomo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUZ7f0Awp2ytDSvpi4s25TDwyreZtd1KqCxMTFBAt_h3FQuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-11T17:51:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mario, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon.",
"replyDate": "2026-06-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e73a263-3535-4411-a8d8-40dd253dc90a",
"author": "Ahmed Hafiz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBQXlX0PaVp_JMdOp6yMmG4NtxqhDAuHkS2B04zQruDd3VkIqw4A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service and fair prices! Thanks Eddie!",
"date": "2026-05-11T16:36:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ahmed! We're thrilled you enjoyed our service and fair prices, and I'll pass your thanks along to Eddie. We appreciate your support and look forward to serving you again.",
"replyDate": "2026-06-08T20:47:19.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "67b4a944-a7f0-4b8e-8ee3-7b067f7a37e6",
"author": "Chill Zx",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_TeT0WJjTo8oHWL7zilLSyYCYx6WcfAGeVk3WWVb0BGKE0QJrWQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ericka Rodriguez was very kind and took great care of us.",
"date": "2026-05-08T18:11:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review! We're so glad to hear that Ericka Rodríguez was so kind and took such good care of you. We appreciate your visit and hope to see you again soon.",
"replyDate": "2026-05-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46945020-b48c-4006-b1b4-18b19ef8b4e2",
"author": "Brooke Nails",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxR-fGjZluAoXRUE9UQhSp-jUIePNoObTG3HoGhN9m9x533A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-07T15:30:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brooke Nails! We appreciate the 5-star rating and are thrilled you enjoyed your experience. We look forward to welcoming you back soon.",
"replyDate": "2026-05-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2a6007f-ff9a-478f-aaac-0938abf7ec0b",
"author": "romil Gandhi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOunMUU-5_rvRY27D74dZXrnY02WggkvpIBLCvCZXvlI15LH50=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nicest and cleanest storage units in town. Ericka Rodriguez(manager) is really knowledgeable and friendly. It feels good to know our stuff is gonna be in a place where people care about the customers.\nThank you.",
"date": "2026-05-05T17:20:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5-star review, Romil. We're thrilled you find our units clean and that Ericka Rodriguez provided friendly, knowledgeable service. I'll be sure to pass along your kind words to Ericka and the whole team. We appreciate you trusting us with your belongings.",
"replyDate": "2026-05-08T20:47:19.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5f05cc17-e2fd-4a7d-84e9-29be22af93e7",
"author": "marcos borelli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSKmC6fK75weTGa4y22RXS0zLGIYXgbRQx7w0juMaHXhG1Jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ericka Rodriguez has an amazing customer service, the property is clean and they have very good prices!",
"date": "2026-05-02T20:30:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Marcos, for the wonderful review. We’re thrilled Ericka provided amazing service and that you found the property clean and our prices competitive. We’ll pass your kind words on to Ericka and the whole team. We look forward to welcoming you back soon.",
"replyDate": "2026-05-08T20:47:19.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "03cd9e27-6fd1-4ba9-94dd-806d006c90a3",
"author": "Jennifer Guerrero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZpIsrJ9gdY6hs2ydPxdY82MK4aqixZvC0Os2YZ-1pjTGz3yX2=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-02T18:20:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5-star rating, Jennifer! We appreciate your support and are thrilled you had a great experience with us. We look forward to welcoming you back soon.",
"replyDate": "2026-05-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f94147a-6882-4baa-9503-756f39bad185",
"author": "Adrian El Güero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1CopVqaG_Gz8B6u7TXRSUjdhX7RPdBjdknOQR-cnKoyF6F7UMyw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-05-02T15:15:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Adrian, thank you so much for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon and are here if you need anything.",
"replyDate": "2026-05-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f04db4e3-4b3d-4c82-b092-ab607eec66d9",
"author": "Enrique",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9kGtIJ1KLZitX5SoDYjVuAyIbqhLMb6qjrvkYWyFJh2tf9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-02T14:12:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Enrique, for the 5-star rating — we really appreciate your support. We're glad you had a great experience and look forward to serving you again. If there’s anything we can do for you, please let us know.",
"replyDate": "2026-05-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2c9f9e5-81ce-4f16-b3cf-c40ca150fb03",
"author": "Xavier Hortega",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUm6wFoumgby-gnIWGcEAmmNOAFD-oQf6xTLG9pnQuPZ82g165q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-05-01T21:49:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Xavier! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon.",
"replyDate": "2026-05-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0c6596b-9189-46ee-adf9-af20fec06211",
"author": "Arahi Daniels",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqVLWF4ZyuvQ9oWqNQ02ZXnhIbQSsgkPZnhHbSKglnZiecjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience at Storage Star Self Storage! Store manager Ericka Rodriguez was an absolute delight—she made the whole process easy and enjoyable. We had great conversations while navigating unit options, and she took the time to make sure all my needs were met. Excellent customer service and a smooth experience from start to finish. Highly recommend!",
"date": "2026-05-01T21:15:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Arahi, for the wonderful review! We’re thrilled Ericka Rodriguez made your experience easy and enjoyable and that our team took the time to meet your needs. We appreciate your recommendation and look forward to helping you again whenever you need storage.",
"replyDate": "2026-05-08T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d21e1a8-039d-4e4a-9dee-76b3103af3b9",
"author": "angelica mirabal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxxEey4qG9tYmbOnxKkNzKBWMCHn4C2A0_fhPzt4-DiBxKXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-01T20:52:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Angelica, for the 5-star rating! We're thrilled you had a great experience and appreciate your support. We look forward to serving you again; please contact us anytime if we can help.",
"replyDate": "2026-05-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b51e1ab4-9d33-4354-a9cc-99d5b062d9c5",
"author": "caligena riama",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIE-4fnU55PrYkuz_NuMCApvIxoFQEWSNBhU-ip4OpdrKOu7D3P=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-01T20:31:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Caligena. We appreciate your support and are glad you had a great experience. We look forward to welcoming you back soon.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e79419d6-b610-4f35-b26e-f4ea0cc2804a",
"author": "Kris H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVodsJ57SuXZJmwt5EFGQGgZ8c-Kocp1GAAu2LwMYoQucdDEXfU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-01T19:37:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kris, for the 5-star review. We appreciate your support and look forward to serving you again.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "894faf84-0c99-4741-87ff-c7e52b541774",
"author": "Israel Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKemZwvoEfJfqXBtxN7J9eWsWn_SQdgyhSd1TtenEi1CUt8hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-30T22:14:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Israel, for the 5-star rating. We appreciate your support and are glad you had a great experience. We look forward to serving you again and please let us know if there’s anything we can do to make your next visit even better.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b91a588-5073-4fda-9d08-b15066d5fb22",
"author": "Yenairy Servin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVizSNXIES7Fbr_A2vyo96sS1su_L14tiMyeKwH1Hxi1jvcA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had the best experience with Ericka at this storage facility! She was incredibly sweet, so easy to work with, and made me feel like family—almost like a sister. She was super informative, gave me the best advice on not just renting a unit, but also how to stay safe as an owner. I couldn’t recommend her enough—such a wonderful person!",
"date": "2026-04-30T17:15:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Yenairy — we’re thrilled Ericka made you feel welcome and provided helpful, safety-minded advice. We’ll pass your kind words along to her; she’ll be so happy to hear this. If you ever need anything else with your unit or have questions, please don’t hesitate to reach out.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "cd51a897-4eef-48b3-ba25-1b0782a7295d",
"author": "Gino Mota",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfjhXWuau96O_wA3H5P3fzMscdBlVbFxN_pKZCV0D0-hR2vQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-28T17:52:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Gino! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon—please let us know if there’s anything we can do to help.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92b370b6-81a7-4db1-8f19-5dfdee0ad424",
"author": "Billy M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWSxnFr-pM1KEagKxjE-ixRLMTmw8QECn4SbxjBAxyFgz_og=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have had storage here since 2019. Great facility and great customer service!",
"date": "2026-04-24T06:02:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Billy — we truly appreciate your loyalty since 2019. We're glad you’re happy with the facility and our team. Please let us know if there’s ever anything we can do to help.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dabb0946-852e-42ab-9722-95dd9e3deec1",
"author": "Hami Alihan Karatepe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSx4tp8GlTUU7KUrxKHW3mzgM0nrpQHxW935hChldnwNZwBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ericka is so helpful person. Thanks for everything!🙏🏻",
"date": "2026-04-23T15:10:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're delighted Ericka was so helpful and appreciate you taking the time to share your experience. We'll be sure to pass this on to her. We look forward to serving you again.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69324493-bb5e-461b-948a-ec67ca765676",
"author": "ram charit vyas kurra",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_TW-uFAkT8gaibxA5x4xtNsn1j1apfJkheJJJSggHE7bBNaQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a great experience with Storage Star, and I especially want to recognize Ericka for her outstanding service. From the moment I walked in, she was friendly, professional, and very easy to talk to. She took the time to walk me through all the available options, answered all my questions patiently, and made sure I felt confident about my choice.\n\nEricka made the entire process smooth and stress-free. Her positive attitude and willingness to help really stood out. It’s clear she genuinely cares about providing excellent customer service.\n\nHighly recommend this location, and if you get the chance to work with Ericka, you’ll be in great hands!",
"date": "2026-04-22T16:38:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Ram Charit Vyas Kurra. We’re thrilled Ericka provided friendly, professional, and patient service and made your storage process smooth and stress-free. We’ll be sure to share your praise with Ericka and the entire team. We appreciate your recommendation and look forward to helping you again.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc5b8896-4727-4357-ae63-94348a69a9ce",
"author": "Maquina Defuego",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK62_4xFSDWUcJ4Zi2MtYm7kpEHuA53XjzdN3p7TyI-8GzlMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service provided by your employees and thank you to Miss Ericka for her attention",
"date": "2026-04-15T15:39:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your rating and for highlighting the excellent service provided by our staff. We are delighted to hear that Ms. Ericka provided you with such great service. We will share your kind words with her and the entire team. We hope to serve you again soon.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cdd88e1e-667b-4dfa-88dc-b952c2c9cc89",
"author": "Bryan Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvS-I_nMxeztkg_6JKZs6mfwmO2VI9Aly6TPcmp90C10HcvcQs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Erika Rodriguez was an amazing person with amazing customer service and helpful tips on renting a storage for the first time.",
"date": "2026-04-14T22:59:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review, Bryan! We're thrilled Erika provided amazing customer service and helpful tips to make your first storage rental easy. We'll be sure to pass along your praise to her. If you need anything else, please let us know.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "374f45df-e718-4e08-bb0b-ec630c57d0da",
"author": "Daniel Perez silvestre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwuf5GDrLDX934l3WMtI5oNXiQWEiysS2FTensjANRyu_9eIdt=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-12T20:01:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Daniel, for the 5-star rating — we appreciate you choosing us. We're glad you had a great experience and hope to welcome you back soon. If you need anything, feel free to reach out.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8a7ef08-93ad-4144-9f09-8fd69fc34ef3",
"author": "Jose Converse",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGQ-T_VJpTq6nWCoLwmHAIEFx49bnRSXhJuRNRDYN1n0mr3hLs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Don was Amazing and I recommend storage Star.",
"date": "2026-04-10T22:04:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jose! We're thrilled Don provided amazing service and appreciate your recommendation of Storage Star. If you need anything else, please reach out—we’re happy to help.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "316e4db3-ccc8-43aa-9b58-cc47bb661a11",
"author": "Delea Lavon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB-KiI7bQLqc0zpceCtaLoRo2QtHcktERsUNn0NEOcLvtn0Ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-10T06:28:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Delea, for the 5-star rating! We’re delighted you had a great experience and appreciate your support. We look forward to serving you again soon.",
"replyDate": "2026-05-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8be065a5-ee51-4ff2-aecd-155aaf3e5c98",
"author": "carlos alberto guia santana",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXf7R8FQeDgd41y0EFFjE0BNakwJ87Z3iGNyxsZg9V51HWlerI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "100% recommended! Excellent service, they speak both Spanish and English, always resolve your issue, and find the best solution.\n\nCongratulations!",
"date": "2026-04-03T20:27:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Carlos! We greatly appreciate your 100% recommendation of our service and are delighted to hear that you valued our support in both Spanish and English. It's gratifying to know that we were able to resolve your issue and offer the best solution. We will continue striving to maintain this level of service. Thank you for your trust and congratulations on your kind words.",
"replyDate": "2026-04-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "766be37b-4a56-4fe5-8e14-83a03501c4da",
"author": "Maribel Franco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcisPTryYzW3JSUG2Do_BLkLF-yrXJgf7hrDxxtxBkeBf_qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Erika provides excellent service; we highly recommend her.",
"date": "2026-04-03T16:52:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Maribel! We're delighted to hear that Erika provided you with excellent service. We greatly appreciate your recommendation and are excited to continue serving you with the same high quality. We hope to see you again soon.",
"replyDate": "2026-04-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8dac5bf-a1fc-4225-aae2-9734049d67a0",
"author": "Leds Carrillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpSishqsqTOX1k1sZlN1ZgZSOcBrM6PmX-Sry_R5C8VE1ILA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They provide excellent service. Erika is a wonderful person and Brenda provides excellent customer service.",
"date": "2026-04-03T16:23:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your comment and rating. We're glad to hear you received excellent service; I'll pass on your kind words to Erika and Brenda. Your satisfaction is our priority. We hope to see you again soon and are here to help whenever you need us.",
"replyDate": "2026-04-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24e9d4bd-b51d-4799-9932-cc30e3685e16",
"author": "Franco Carrillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXm1T8iq87z6WVlbgoWaRT9Un-i763aK46ROzRor9PHg2wcxrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service from Ms. Erika and 100% recommended. Excellent service and great facilities.",
"date": "2026-04-03T16:19:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your feedback, Franco. We're delighted to hear that Erika provided you with excellent service and that you were satisfied with our facilities. We greatly appreciate your recommendation and hope to serve you again soon.",
"replyDate": "2026-04-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6742ae5a-afb9-4d34-80ac-858b6593f66f",
"author": "Iscander Franco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLH1U9Er0pH-aqR1xAF2LT1ueb3W6a07r2A5TUnDWi5GIr0-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Erika is an excellent person and they provide good service.",
"date": "2026-04-03T16:17:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Iscander. We're delighted to hear that Erika took such good care of you and that our service met your expectations. We'll share your feedback with the entire team. We hope to see you again soon.",
"replyDate": "2026-04-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8d3693ac-2450-4654-b9e9-1d749e0975a5",
"author": "Luis Montelongo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoDgd7CiZiHwzYfyy2s35XvgKxPngLcDxeGQT18AtZPpDrHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Erika is an excellent person and very attentive to one's needs.",
"date": "2026-04-03T16:09:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Luis, for your review. We're delighted to hear that Erika provided you with excellent service and was attentive to your needs. We'll share your feedback with her; comments like yours motivate us to continue offering attentive and professional service. We hope to see you again soon and are always available to assist you.",
"replyDate": "2026-04-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f90672fe-43d1-4a64-8347-de00c9aa3d62",
"author": "Jesus Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWC8DH1KeEI34GIknMrHv1MwS0f2sDWNTYTp1_bDcvsAQN4kMh0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always very polite and helpful",
"date": "2026-03-30T18:42:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jesus. We're glad to hear our team was polite and helpful. We appreciate your feedback and look forward to serving you again.",
"replyDate": "2026-04-08T20:47:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5fd3ae17-d88d-43ad-869d-e40f48c4751f",
"author": "Mayra Favela",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqYyXbkqSUmpao91sGk8Mhl77cEGtbf96Krg5gRtme__gcU6TfnA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excelente experience!!! Definitely recommend Don was exceptional 👌🏼",
"date": "2026-03-25T20:00:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review, Mayra! We're delighted to hear that your experience was excellent and that Don was exceptional. We greatly appreciate your recommendation and hope to see you again soon.",
"replyDate": "2026-04-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce2d74aa-41dc-4697-8daa-5bf9b9d13685",
"author": "Ruben Alvarez jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAT_9t01HJpXg9bxHwJ_J-gwavrt2cVsoR5-igpaN1T45T2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-25T11:23:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ruben, for the 5-star rating! We appreciate you taking the time to share your support and are glad you had a great experience. If there’s anything we can do for you in the future, please let us know. We look forward to serving you again.",
"replyDate": "2026-04-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ead60b0-f547-4055-8b16-92c49e63f913",
"author": "Malcolm Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCJX8HjjR3Yh7v0F0Di-GX1nAq1Qh8Hmyslj7hkM3xD9YUIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service , awesome people they helped me out so much and made me feel at home!",
"date": "2026-03-24T16:44:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Malcolm! We’re so glad our team made you feel at home and were able to help. We appreciate your kind words and look forward to serving you again.",
"replyDate": "2026-04-08T20:47:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ea85a7e4-de07-4f38-8b07-43394571437c",
"author": "Larry Denman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMRYgzmNhcPGuMcO5DSyzICokDo5kNr-iIY1qnaApemEZmJNUT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ericka was very helpful. The property was spotless! Very nice facility.",
"date": "2026-03-23T03:30:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Larry. We're thrilled Ericka was so helpful and that you found the property spotless. We'll share your kind words with Ericka and the entire team. We appreciate your feedback and look forward to serving you again.",
"replyDate": "2026-04-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "99fba57c-b4d7-462a-901f-f810f99d2171",
"author": "Alexandria Buie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY1bf-py8LosnUSFFs8NIccBoaDILjDLHUY_aaVnkEMVHfTslVlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Erica is amazing and she very helpful.. thank you so much",
"date": "2026-03-04T15:52:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Sausha! We're thrilled Erica was so helpful and we'll be sure to pass along your praise to her. We appreciate you sharing your experience and look forward to helping you again.",
"replyDate": "2026-03-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bea7cfaa-b35d-419c-b050-5b7487ebe7cd",
"author": "Nancy Chavez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9G6XLisDEuN4zfdfwxIt1hG2EDI1Ezv9HdsqiDGYcaUcaXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean units and Erika was very helpful and understanding and very friendly. I totally recommend this storage facility if you need a storage.",
"date": "2026-02-27T22:23:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Nancy. We're thrilled you found the units very clean and that Erika was helpful and friendly. We appreciate your recommendation and look forward to assisting you again if you need storage.",
"replyDate": "2026-03-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c55b687a-fd3a-46a8-834f-3d28964b7619",
"author": "eric pilcher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlhMpkkCp-5dX0DUeAl3h5JpyOTY0x1Yz17j_fbI3qwRqC-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ericka was great - provided great support and service!",
"date": "2026-02-24T19:57:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review and the 5-star rating, Eric. We're glad Ericka provided excellent support and service for you. We appreciate your feedback and look forward to helping you again whenever you need us.",
"replyDate": "2026-03-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff182e87-c3fd-429e-bc95-e85f697f68fa",
"author": "Blake Gibbons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL21hqaegdh06fuv_1ESaQj888ZkXSHgO3XK_HKULlu3xTxmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ericka was super helpful and made the whole sign up process very easy. Would definitely recommend.",
"date": "2026-02-12T18:13:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great review, Blake. We're thrilled Ericka made the sign-up process easy and we'll be sure to pass along your praise. We appreciate the recommendation and look forward to serving you again.",
"replyDate": "2026-03-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a8d5e5b-42c6-4f0a-9cc1-e589c0295582",
"author": "ahmed chandwany",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9XEAIGfkIbOBfZm7vNd49jOC8rhpm-7rKZd49Cyj5T7JnOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-06T18:49:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ahmed, thank you for the 5-star rating! We appreciate you taking the time to share your feedback and are glad you had a great experience. We look forward to serving you again soon.",
"replyDate": "2026-02-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4695d437-45aa-4a4c-bac3-9bf4c61eeac6",
"author": "Lourdes Alers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2HrEgE-1HF7sqEJmZ_cr7qZoV-RhMSDGTe_etVoJolmGFYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Overall, it was a very good experience and I'm very satisfied with the service. The staff was very caring, kind, friendly, and willing to answer all my questions. I would highly recommend it to others. Thank you.",
"date": "2026-02-06T18:09:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Lourdes. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b6a805e3-561b-4f3f-8cca-f5d5071f9534",
"author": "Janet Byrd-McCarty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_P8TzRkxefPLQUdzC4Vw_CKWx5g97rYP04LAKJbwXLyEiDQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean. A bit too expensive but closest place for storage to my home.",
"date": "2026-02-06T14:40:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the feedback, Janet. We're glad the facility met your cleanliness expectations and appreciate knowing we're the most convenient option for you. We also hear you on price — we regularly review rates and offer move-in specials and discounts for long-term rentals, so please stop by or call the office to learn about current offers. Your input helps us improve our service.",
"replyDate": "2026-02-08T20:47:25.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "477ccd85-d17e-4670-926b-344cec71e80a",
"author": "Enrique Munguia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb3RAIHbRmdVM7338dR3MEo7w0FrnhNmxFq4ICoQK9F6VYWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-06T16:08:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Enrique, for your fantastic review and 5-star rating! We’re thrilled to hear that you had a great experience. Your support means a lot to our team. We look forward to serving you again soon!",
"replyDate": "2025-12-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c834054f-f40c-4712-b93b-eead87d18874",
"author": "Natalie May",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVK07zO4XoZIRYoszB8xEgXyoQO2Rm0JUfrvl7Eh2u7dtlQWVE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Not only the cleanest facility I’ve rented from the management was extremely welcoming, kind and helpful. They have multiple entrances and have bay doors making it easy to load and unload your belongings. I would recommend this place to everyone. Plus, it’s month to month so no contracts so its perfect if you’re looking for a very temporary place or long term storage.",
"date": "2025-12-01T18:22:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about our clean facility and welcoming team! Thanks for recommending our flexible month-to-month storage.",
"replyDate": "2025-10-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e4f2ce70-fd9e-48e4-82b8-77e12eb8ac3c",
"author": "Carlos Arcelus Wilburn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiJ_UgqXtEDmiHpqSqVo0GdSbZs59TRefNk-JBwotG1psIrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pricey but excellent!",
"date": "2025-11-27T00:10:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We strive to provide excellent quality and service, and we're glad to hear you think it's worth the investment. We appreciate your support and hope to see you again soon!",
"replyDate": "2025-12-08T20:47:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3e5943a6-4458-4d81-b46e-a6f631cb5981",
"author": "Doone Towing",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9zp5vZh8vqeKQ26RtS6ktQAvys5h2UlmP5jyHfgHvO0rhVl4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good service and prices",
"date": "2025-11-04T13:57:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! So happy you are people with our service and pricing - appreciate the pictures!",
"replyDate": "2025-11-08T20:47:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5a818c06-c5c0-46c0-b150-1bf9fc0115cb",
"author": "Rand Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwYOlmnILsVumWOmsm4QeO_V-JHm68Ds_z8qB0rlKnKUgDUjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff person was fantastic proving answers to all my questions resulting in the best cost for my sitting.",
"date": "2025-10-21T15:41:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your feedback! So glad our staff nailed it with answers and got you the best cost for storage!",
"replyDate": "2025-11-08T20:47:25.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a5a91124-6ca9-47d7-a96f-e0a50bedffa5",
"author": "Jake Hoxha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8gownEe7qtymU0aP0k7Vx3_xqRr1uHhdJI9ZVGgadBlSyEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage Star personnel are very professional and extremely helpful. Very customer oriented team. I would recommend them to anyone who is looking for storage. The place is clean and always climate controlled. Great customer experience.",
"date": "2025-10-21T14:23:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words about our professional team and clean, climate-controlled facility. Thanks for recommending us, Jake!",
"replyDate": "2025-11-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3175e1f1-50e5-497d-925a-ea4947b967b5",
"author": "Blanca Mencos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLEcvwd9JtFuLbFf2phxxuDCG4J7qpWYS0yTHyJEc_pIBbMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff and above all a very clean place.",
"date": "2025-10-10T11:28:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful comments! We're so glad our friendly staff and clean facilities made your experience fantastic, Blanca!",
"replyDate": "2025-11-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0406afee-b97e-4b42-a9d8-d5c348ab7d9c",
"author": "Kari H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzuBW34rx3nq4RPhuOzkSOLFkb3N-sYiziHI29LWysUa79gg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff are always friendly and helpful. Units are spacious. Be mindful of pests and what youre storing, they have regular pest control and maintenance, but it cant.",
"date": "2025-09-30T17:02:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words about our friendly staff and spacious units! ",
"replyDate": "2025-10-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af92caca-5d78-462f-b48f-2967f66caa68",
"author": "Dany Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXHwG70QNdcJsT7w9VcHpkCQ81GaQHW7zRMTbBQKjQC4JJmwSNXw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-09-25T00:21:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Dany. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-10-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e49a237-3124-45f3-b225-80e05df2f555",
"author": "Victor Howell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCNbd09ATP3-Ibu5c_FlczOI8dJWpHM9qC-0XGK8zM-J3BSmSS=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are the best! The workers here are very helpful and friendly. I secured a unit at a great rate!",
"date": "2025-09-17T02:24:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with our Dallas team. Thank you for your review, Victor!",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "7f1975e2-ba91-43fd-9291-7ebc63ce7dd5",
"author": "Gabe Aguilera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTKhk49BhF0wi0SaK00S2KTUJMtGKxvZA7W26UPQ5yQK5pzWGzbg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service and online rental is super easy to do and pretty cheap for a months storage. Highly recommend.",
"date": "2025-09-11T00:08:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words about our customer service and online rental system! Thanks for recommending us, Gabe!",
"replyDate": "2025-10-08T20:47:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a8b5fbd1-c7fe-41b8-a8b8-3f4f76391eee",
"author": "Trident Digital Technologies, LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1KBjfDZSep9j4U30RL5nO8CZeI6UWsiIY_6vBEkmmhIJ11p4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and their rates are extremely competitive!",
"date": "2025-09-05T23:59:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear you found us friendly with competitive rates! Thanks for the awesome feedback!",
"replyDate": "2025-10-08T20:47:25.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "71af1301-b1fc-4ad4-9b6a-19f48eedb675",
"author": "Anthony Yang",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVI8rtcvo0ekFIpdspaV5hEmI4HZT6j33DpZo3qDxgmoooOWC2i=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to store your trailer, staff iike Monique is great and helpful, payment is affordable and secure.",
"date": "2025-09-01T00:01:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Anthony! So glad Monique and our team made storing your trailer easy and affordable. Appreciate you!",
"replyDate": "2025-10-08T20:47:25.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "6a924259-91d4-4adc-a033-9dd05dce53a0",
"author": "Pastor Leon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_8n6ROCooZoaxcwlq1viiWdXXtsCnLrv3BOtaWV1IMGiEJg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent staff. Clean facilities. Storage Star is way better than Public Storage.",
"date": "2025-08-28T05:50:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your excellent experience! Thanks for noting our clean facilities and awesome staff!",
"replyDate": "2025-10-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "791c846f-b185-4d77-964c-7bf13643878a",
"author": "Aaron Shaner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJzOa1rCa6j8TceeJjDELGhhQxOYRu5gfUjcJB3dJgGWbeuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We love this place! It's clean, secure, and Monique and Tonyia in the office are kind and know their location very well, making renting here always a pleasant experience.",
"date": "2025-08-21T15:04:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the love! So glad Monique and Tonyia made your experience awesome. ",
"replyDate": "2025-09-08T20:47:25.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "2a26ddf8-5774-4ef0-bc61-c55b858c2b99",
"author": "Yohan Estevez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPQ1giBVhlZSUdUM52mkXLW_XFSMSocrGQothUh7ZWypEHDrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and professional that lady who helped me was very kind and helpful. Very well maintained location.",
"date": "2025-08-20T23:59:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! So happy to hear that our team was able to help you out, Yohan. Thank you for sharing your kind words.",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d453e9f1-ff39-4cd8-aaa9-34e64bcdf54d",
"author": "Pete Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtenrGJ3ZNIQKffcgvRYwYxkkLlLR2dtqzWRuOadr8S-6F=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer services ! The ladies in the office are the best!",
"date": "2025-08-19T19:46:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Pete! Our office team is pretty awesome - they'll be thrilled to hear this!",
"replyDate": "2025-09-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d9517d13-bb84-448d-b220-afaa81217d17",
"author": "Misty Alexander",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSSLK11p06nF2IDlTeaXq-Hscg1eGTrHrEwVNKr1O9HrwzZCY=s64-c-rp-mo-br100",
"rating": 5,
"text": "So clean. Very helpful staff. I feel safe there and not worried about my things.",
"date": "2025-08-16T00:21:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your kind words about our clean facility and helpful staff! So glad you feel safe storing with us.",
"replyDate": "2025-09-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "68b59fab-d9ff-485c-8131-c400f7510aab",
"author": "Melissa Gill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8_QVcrUYUarjXn0rX2EeX5cgx0G28iaQXpKfan_T92EPODw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-23T00:41:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Melissa. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-08-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2df13cbc-8482-4701-8c9d-63e4de4d2cc8",
"author": "LUIS RODRIGUEZ-ROD",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQ4MFSQ38PgLrvtd1Khi1LIGqnxxF2J-64M_mz79KpnA3XSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "From the moment I walked inside I was greeted with a smile. Excellent customer service!!!!",
"date": "2025-07-12T00:23:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear about your great experience with our team...thank you for the five-star review, Luis!",
"replyDate": "2025-08-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b280dd3-2673-409d-a5bb-327debc5901e",
"author": "Bubbles M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyDoDuSifDiTr4X9WSrahgHzRW5F2uR4ZrpA_qOfpHLC6K-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "First time ever renting a storage, and I had a great experience. Monique. Diaz was sent from heaven. She made everything so easy and understanding....also was so sweet and kind. If you need storage in this area, don't hesitate to go reach out to them. They're one of a kind. Ask for monique diaz great employee. Great customer service💜",
"date": "2025-06-22T18:38:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "It's great to hear that your first experience with self-storage was a positive one and that Monique was able to provide excellent service. Thank you so much for your five-star rating and review.",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1420b91c-6b6b-4bac-818f-754f5be79f8b",
"author": "Dorales Burns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLEmFnD9GIfL-1cnGjqYYhpW0PqLnGVF7VexLQ7HjbhaEc_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Monique’s has amazing customer service I will be recommending this location to friends and relatives",
"date": "2025-06-21T23:31:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so delighted to hear about Monique's amazing customer service! Thank you for recommending us, Dorales!",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3fec58d-e79e-4814-804d-d289f7bba2c8",
"author": "Q&K Gang",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUb2GSoNSzCBB8oQ7MUV5Ck5moIPDaFXdChvNvbsYlHq7GhWzYZtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and respectful. Monique gives the best service to customers. Go to her,she is the best!!",
"date": "2025-06-20T23:08:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for giving Monique kudos! She's a rockstar. We appreciate the feedback and five-star rating.",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "89da3a94-a596-42d0-ada2-d91633a50dcf",
"author": "C Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhZsfTuxRs92LDSv1IUvyq8Qmre0c-ILMJBEypQa3WaHYsMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Looking for a rental unit. Person I spoke with (Tonya) was very nice. Seemed very knowledgeable and was helpful. Everything was clean.",
"date": "2025-06-20T23:08:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Great to hear that Tonya was able to help you out at our Dallas location. Thank you so much for the review and five-star rating!",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "01d72ea9-c5ed-44e3-a800-1d6eb19777c1",
"author": "cj johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0uOmcom2tF-h86xGxINAlWjgV4RIx7rJ-Mc2Av6ucQCHRVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Monique is very helpful and attentive. Glad I have my storage here she makes things easier and there is no hassle like here other places.",
"date": "2025-06-20T22:56:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Awesome to hear that Monique was able to help you out! Thank you for choosing Storage Star, CJ!",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd2ddf0c-dd13-40b1-a3aa-26d0fdde55b1",
"author": "Nathaniel boothe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMZfWRKFYO7BIh-q0gnyUfYH5jpSEjRBSMxG4L1RzGySg5OQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-06-16T07:16:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Nathaniel. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "06b7391e-ad0a-48d8-a7b2-2bd468d1bfb9",
"author": "Erica Reid",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-YEJf-_xHnQyCNHUCoxdn2uEKOMrKLObaE9wCLBNXVKZPm_zeig=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-06-03T00:05:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Erica. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d945179c-e626-468c-9383-c94ff6bcf229",
"author": "Laura Altamirano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmQ6nV5N2pKSlQHB-vc_NNwWTQqlnhWjYMHWJu9nORQK47mT00=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I wasn’t a fan of the consistent price increase but I’ll admit, I really appreciated how kept this place was and how vigilant staff was. One time I didn’t realize I had not shut my lock well enough and they called me to let me know.",
"date": "2025-06-01T00:03:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your perspective on our rates, Laura. Thank you for taking the time to provide feedback.",
"replyDate": "2025-07-08T20:47:27.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1030a6b8-6c96-48aa-99d1-944cb6bde49f",
"author": "Obed Carrasci",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFJVY1fw1nzbPr6vYES-_GJQt6czfIzljaSAoXsoxKz8IJlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Is kept clean in the inside",
"date": "2025-05-30T01:36:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Glad to hear that our level of upkeep was satisfactory, Obed. Thank you for the five-star review!",
"replyDate": "2025-07-08T20:47:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1537eda1-7963-4b65-a4bf-e7a69b914565",
"author": "Demarco Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkMFgFfWoo9ZYgptwwqzpULV_m53ur5jV-0vh8wDVo7Q9J_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-10T20:43:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Demarco. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87db2a5c-89dd-4084-baa9-39601017e82b",
"author": "Kenneth Seal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXADZLjVnShlm49HsJyziWcjj4p-P2nWB0zLuS0HhKz9CGWQ0eSzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-07T18:49:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Kenneth. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c256089a-ec47-427b-aa33-d9645af7fa28",
"author": "Mindy Matuszak",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3M0rxrSaLxl0HTAs_rhGuLNr0FOenwiVveV5eo7qG1fHnDwls=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Monique is awesome! Very fast and communicative! Highly recommend.",
"date": "2025-04-06T01:08:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience with Monique at Storage Star. Thank you so much for your recommendation, Mindy!",
"replyDate": "2025-07-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e16fe466-80da-491f-833f-ca75066b05a6",
"author": "Larry Mack, Sr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNQRjxv5rJmnRGOgp4RNFVdoeTcFoVF6sJZxsNjuuTkTeB-5c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was outstanding. The space I rented was what I needed. Lighting in space should be increased.",
"date": "2025-04-01T11:00:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your concerns are noted. We will work on increasing the lighting in the space you rented. Thank you for the feedback.",
"replyDate": "2024-07-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa97a4bb-a75a-4edb-8b08-f6ffda11051e",
"author": "Molie Molmaguera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7xzhjx5QCNd8zQau4EdTr5eJovtAEJeE824XcIyH0zb2byK3kkg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very secure, temperature was always right, place always clean; they just need to improve online payments but otherwise staff are very nice and helpful; I do recommend it, just keep in mind all storage places eventually the cost goes up. I’ll definitely go back!!",
"date": "2025-03-28T13:40:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear about your positive experience at Storage Star! Thank you for your feedback regarding the online payments, too, Yolanda.",
"replyDate": "2025-07-08T20:47:27.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "3c8ef7f3-5848-43a8-917c-c2de5ae54c9a",
"author": "Raj",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsYCKJhj_ZCP22Q0KJMuylyRa_wlwtmXft6_X0JG6AY-7Pow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Monique is awesome , I am a returning customer and she always makes sure we are taken care of !!!",
"date": "2025-01-30T20:14:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "299f87fa-4232-4ce4-a1aa-b54efef61f05",
"author": "Christine Hoang",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWT9GoLoGIVl-GEcd7ykKErrJFMbf6beWRWHWDA7QJnFtceXp2S0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage Star has one of the most competitive rates on the market. One of the best deals in all of DFW. Management is also very accommodating!",
"date": "2025-01-25T23:48:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f2345ae7-d41e-4d8f-93ec-cc06a5a3e1d5",
"author": "Chirayu Amani",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVERCN9pZtjAxHxegMvmHbdkBMADCptbvrUX8Z1b9SR1x2WfZ0DPQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff and location. Clean facility.",
"date": "2025-01-24T15:56:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b8bf77cd-920d-42fa-8a8a-e72146f78e8d",
"author": "Rudy Lara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh1VDkdDnkM_LRFojJJ52Dn8yfVdJ58vBwdl0ffT7cmh5tfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and helpful personal. I have been renting here for about 4 years. The inside of the facility is always clean.",
"date": "2025-01-01T23:56:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4f2670a8-59ff-4695-b6b4-8bf649f63c2e",
"author": "Jose Palacios",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXT74TxcRDymcu7LmOCNTxwHgQz5vh4UT8tUSO9FWLMYBhanxn8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-12T19:20:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jose. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f65510b-1ba2-4ef3-8231-1b6467ee2264",
"author": "Carlos Sequera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnsySggRSwT97vJI8eBb0p7auVDhCBkQHtAMNEhlrkM6ObzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stuff always are very helpful and understanding.",
"date": "2024-11-30T23:43:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b09e2d2b-4f58-4350-85db-cfa0e101a3f5",
"author": "Collette Polk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT5NvkleS8Ndhpsqt5MLk3iavF0Cub5h4I7k21fiG5psv57A6xZA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is a great place to store your valuables and the ladies in the office are great I love the storage place",
"date": "2024-11-10T04:59:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "86177261-090e-4297-bf70-1ea5e66b390e",
"author": "dewayne young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJssxsEu-8H1B41XiBlMKGHpz-U1amkNqtSvQ0r0NE0kklTQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Monique has great customer service skills.",
"date": "2024-11-04T22:39:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1077dbf1-1e68-4466-bf98-a820a2933eeb",
"author": "Kelly Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGmFGDEc31yka5K9eiyXpz2xd1qHsqQNZih-kXRhGKdcglXtxj=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2024-11-02T22:30:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Kelly. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c82ec986-b12e-4369-b1f4-d68310b1854d",
"author": "empebworth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeSf57ROchRJMey3vQQwxxA5a9msPTTKo5Ud3f_TaZE6U55Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is in a good location, clean and easily accessible and the staff is friendly, professional and helpful.",
"date": "2024-10-28T15:54:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "027ae1de-3a3e-4c4f-a4e1-2fa17dfc0a50",
"author": "Eduard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqhZslyty3ArqDIfRkq68hgPklB4WZBUdNbqFFBr2-6U5tgssm=s64-c-rp-mo-br100",
"rating": 5,
"text": "It's an excellent place to store belongings in daycare.",
"date": "2024-09-30T21:04:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "17c7d4ac-1cb1-416b-be20-27a03b21035e",
"author": "Jaime Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUw_ujc62cFYpzLZ6jr-raN2LkmxxPDaeh1SCpz4NJ94uGap3HjVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and excellent customer service.",
"date": "2024-09-23T16:25:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "092ed3a5-6210-4bea-b99e-a356312e8d47",
"author": "Daniel Ferras",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPzI0u4KJaPr23Jj-AEW9l7IbARsT1LXfXTQspqwJmRk74cIM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well run, clean, everything works, and easy access to loading docks.",
"date": "2024-08-31T23:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "3ff0bbc0-94d0-45f3-9bd2-a08535a91026",
"author": "Jessica Gurrola",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3IXFHbl0XokaWPL4cW0DUIzjDYLySlu4KZaH3E5SLCfDCZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m a returning client, and i absolutely love the staff and the establishment!",
"date": "2024-08-26T00:16:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear you're a returning client and love our staff and establishment! Thank you for your wonderful feedback.",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "387cfe42-bbd3-4772-b757-6ae0b3071097",
"author": "Narmin Rashid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3BXRZ_l8BJdHyAO-m3ZlebKYRaAp9RI2TAFIv8WxjZKDoHw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-08-21T00:19:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Narmin. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee284d0b-c393-47dc-9445-64f7b97cb0e6",
"author": "Camille Alexa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHm3aZYl7Hu5UJbGJ7F2GiwOFYfGikr9jNtT9VbjhZd0ysKbs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Reasonable pricing. Only increased my rent once in three years. Monique is awesome, friendly and will make sure you are taken care.",
"date": "2024-08-14T23:50:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. We are thrilled to hear about your positive experience with Storage Star. Thank you for sharing your thoughts, Camille Alexa.",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "069da460-d0d6-4889-b855-998132fd313e",
"author": "Tara Kirby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDVqjWV8BfzIZ_XygyHxIiVfByGmPlBTz-bhgQtogFdwAH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage Star is a great facility with wonderful staff. We have multiple units here and have always found the facility to be clean and easily accessible. The staff is attentive and helpful.",
"date": "2024-07-31T11:46:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your positive feedback, Tara! We're delighted to hear that you find our facility clean and easily accessible.",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "0886e951-313b-416c-83cc-79bd02582aa3",
"author": "James Neel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXO0xpxn2zUPdsTUZuMfLONL9f7V04-KIUqANPYpjLMjU5fZ0x7=s64-c-rp-mo-br100",
"rating": 5,
"text": "A few bumps, but everything's worked out. Nice building and management. I'm a brand-new tenant, so this is a tentative review. So far, so good.",
"date": "2024-07-30T03:30:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback, James Neel. We're glad to hear that everything has worked out for you at Storage Star. Thank you for choosing us as your storage solution.",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f0b803a-6e5c-41ec-80ef-2ef64c728037",
"author": "Rem Rocha",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIhg9N_TIz415yP2w-iG0mF4GMqSXSW8clCgndM3QtiQVHPbNv=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-07-28T02:23:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Rem. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32360e00-9429-4856-b602-b4052a177d19",
"author": "mike buruato",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKn66aKjSbj3g7kaY7lk5CqEcOJc67dd8PhtFQrmmVHx5Ajtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!!! Always willing to work with you and help.",
"date": "2024-06-14T07:14:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear that you had a great experience with our customer service! Thank you for your kind words.",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e59fb656-9f31-441c-8c97-f30ef3d995db",
"author": "Gerardo Estrada",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHnCc_DyKHP9azyHrgTNKagXRQ0IUJu2zsz1xbBghEX2owut08=s64-c-rp-mo-br100",
"rating": 5,
"text": "excellent STAFF!!",
"date": "2024-06-12T04:06:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. Please contact us for further details at (972) 243-3382.",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "39fb0a91-4238-4873-847d-5bf0caf64764",
"author": "Cameron White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnC65MtGDY03hU3_mRT0OaOrHJHSxeXZkU0v3jrhPhog9-Rg=s64-c-rp-mo-br100",
"rating": 5,
"text": "She helped in making sure i had my unit before they closed Saturday. Thank you so much for your assistance again!!!",
"date": "2024-05-27T14:03:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to have been able to assist you in getting your unit before closing on Saturday. Thank you for choosing Storage Star Forest Lane!",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3687f436-7e21-4e75-9fbb-551ae87ac919",
"author": "E A",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcRbSo-OV4x7nToDIOFBkUugpcJYpef-LLh1GEmWU3yDRpSBon=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-04T21:38:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, E. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b5dae790-f552-4f2b-a703-bd3e1fa2d93c",
"author": "Luis Montelongo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGlVMH01UDj4jMdL85Ge2lC_I_UmJ1BXUCkm6e9pa-hm8QhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best warehouse in town and everybody is magnificent",
"date": "2024-05-04T16:36:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive feedback about our warehouse on Forest Lane. We are privileged to have such wonderful customers like you.",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4fb47614-36a7-4e49-8d2e-69b6f20869e8",
"author": "Brenda Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwjV3ZpPqrfArboSIrpWUAo89Ut8nmW_G3L7x5bdgYam5eCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve been with Storage Star for 6 years, downsized, moved around and always going back to storage to take away things or bring new items in. The building has always been very very clean. I have never seen an ant or anything that you would not like to meet in your own house. The front desk was always happy to help, I’m very satisfied!",
"date": "2024-05-02T21:41:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your kind words, Brenda! We are thrilled to hear about your positive experiences with Storage Star Forest Lane. We strive to maintain a clean and welcoming environment for all our customers. Thank you for choosing us for your storage needs.",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1e6b4320-7db0-4b5f-b7a1-1d232058b0f5",
"author": "Adrian Cumming",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFwmkDC3HSlS8BUeqKYkKNWys67f6fat6dJ1E0dX9e2ai9ew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Indoor units & climate controlled plus lots of security cameras is the best of all Worlds for your storage. Easy access",
"date": "2024-04-18T17:26:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive feedback, Adrian! Our team works hard to provide top-notch security and convenience for all our customers. Thank you for choosing Storage Star Forest Lane.",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d3e9e042-91c5-4e91-9049-18c49325f80e",
"author": "Cantarito Land Dallas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiH7fTQnRxNKzaiDHAyHCMipwa9lTfKDu1xkJLGHHyr_oJQC8v=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean and good place close to everything, people in the office always willing to help.",
"date": "2024-03-23T03:17:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear that you had a positive experience at Storage Star Forest Lane. Thank you for your kind words!",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3da36fc2-33f4-4518-8783-721f02d0e666",
"author": "Andy Ruiz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUePYN-cP8p322rHa37aX0oJEVDRK8h8tkNvPYoztL0aovk8n7W=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-17T20:54:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Andy. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61fc5871-ce2b-4286-8f8f-d3c4e0604089",
"author": "LaRisa TWEEDY",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXDld6CQKUCoRX3afjFnnDB5k9CB0MQzIUlIkEIcxpIPgDml0=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was great to work with and very informative. They were very friendly and engaging. Love working with them.",
"date": "2023-12-26T18:59:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, LaRisa! We're glad to hear that our staff provided you with excellent service and were helpful and friendly. We appreciate your feedback and look forward to continuing to assist you with your storage needs.",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ee3fa05-c63c-4a9f-955c-e3e48297c05b",
"author": "Joseph Tweet Benson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9WmIjmElir1coGByNz3ddqZj9W6jWseHcQAxwQE-6eEf-ZrEvyw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great people super service!!",
"date": "2023-11-20T13:36:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Joseph! We're thrilled to hear that you had a great experience with us. If you have any further storage needs, don't hesitate to reach out to us.
Sincerely,
Storage Star Forest Lane",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aac97e82-5c6b-4bf9-92ba-b8714921ea05",
"author": "Severiano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM0y6UC7Ns2MmkdgpOuQsxQlclpM79PSiAlnO8aLSGFx49kA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, the young lady was very pleasant.",
"date": "2023-11-07T00:50:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Severiano! We're glad to hear that you received excellent and pleasant service from our staff. If you have any further questions or need assistance, please don't hesitate to reach out to us.
Sincerely,
Storage Star Forest Lane ",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e23f16f3-b5ed-4a28-a1d1-e38dd5be3180",
"author": "Kevin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXEy0bX0lBumAd6p0W62LlYokpnHEWA1cU2PI3C-nmPvRjezc=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a great facility. Very clean and secure!",
"date": "2023-10-26T05:08:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Kevin! We're glad to hear that you found our facility clean and secure. If you have any further questions or need assistance, please don't hesitate to reach out to us.
Sincerely,
Storage Star Forest Lane",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "779a944b-bb4b-4036-ada4-03bfdcd9234e",
"author": "John Norwood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8EnzuZHdUJ--uWVGIRCKR2FlmA1jB3rJfZC7kjwc2uPgEFMk=s64-c-rp-mo-br100",
"rating": 5,
"text": "StorageStar is great. Clean, climate controlled facility. Easy access. Staff is knowledgeable and helpful. Highly recommend.",
"date": "2023-10-22T14:13:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, John! We're glad to hear that you had a great experience with Storage Star Forest Lane. Our team works hard to maintain a clean and climate-controlled facility, and we're always here to assist you. We appreciate your recommendation and look forward to serving you again in the future.
Storage Star Forest Lane",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "20bb6915-ad64-45db-a380-bbc306799598",
"author": "renjitlal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOHkmCNmbXG_4tj9wFa-PRYw5jCUAEl-6m3ybV6eSgxr4coA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service!",
"date": "2023-10-11T03:17:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ec5d212e-b3e8-4285-bcde-d89113c99f81",
"author": "Edwin Aguirre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZj3Rc9-__Dnuu474j0Iw51lXC7Ps46nJheMeVZlKLquH_ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, Marco helped me with the process of getting my Storage, He has an great attitude, he helps me with all my questions, I Definitely recommend this storages . Best storages in this area .",
"date": "2023-09-25T03:55:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Edwin! We're glad to hear that Marco provided excellent customer service and answered all your questions. We appreciate your recommendation and look forward to serving you again at Storage Star Forest Lane.
Sincerely,
Storage Star Forest Lane",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "67428d1b-49c3-4f6c-bb9d-11bb04d4fda3",
"author": "Emanuel Aleman Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkGZIdAMEsgyA-9nTklGdSTWlgt_zYXgnQ_PbA1ThkJKcG7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good place, good location and all workers in the office very professional. I will go back again if I need it .",
"date": "2023-09-17T12:14:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Emanuel! We're glad to hear that you found our location convenient and our staff professional. We appreciate your business and look forward to serving you again in the future.
Sincerely,
Storage Star Forest Lane",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "005cc036-6dda-4604-89df-244bc8defb38",
"author": "Ken Upton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_glAocaoNjiHPpR1a5b5nYakjuCNrwiB1lYqqXPQJEJK1ZWBRxQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is exactly what a storage place should be: New and well-designed, Clean and maintained facility, friendly and helpful staff. Best storage facility I've ever used.",
"date": "2023-07-06T01:50:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ken,
Thank you for taking the time to leave such a positive review for Storage Star Forest Lane! We sincerely appreciate your kind words about our new, well-designed facility, as well as our friendly and helpful staff. Maintaining a clean and well-maintained space is of utmost importance to us, so it's great to know that it has not gone unnoticed.
If there is anything else we can assist you with, please do not hesitate to reach out to us at (972) 243-3382. Once again, thank you for choosing Storage Star Forest Lane as your storage solution. We look forward to serving you in the future!
Best regards,
Storage Star Forest Lane",
"replyDate": "2023-07-08T20:47:31.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "67014d0c-0a87-479c-9bdd-526ac79c87c2",
"author": "ZR L. CUSTOMER SERVICE PER.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdWaBf6SHW_lIwPk0ZRCNkff5rC4d8wIXQEUTrTO60tX3kAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "All in all great. staff very professional, climate control good, they have many dolly’s you can use to move your stuff from car to storage, bathrooms.",
"date": "2023-06-27T02:48:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings ZR!
Thank you so much for your kind words about Storage Star Forest Lane! We're so glad that you found our staff to be professional, our climate control reliable, and our equipment useful. We always want to make the storage process as easy and stress-free as possible, and we're so happy to hear that we succeeded with your experience.
If you ever need anything in the future, please don't hesitate to give us a call at (972) 243-3382. We're here to help!
Best regards,
Storage Star Forest Lane team",
"replyDate": "2023-07-08T20:47:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88205138-16bf-4227-9645-494882761892",
"author": "Carol Burns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoN813PD5IyRbhQnWed2ui4ACahoxYFUhYLrXJsv_ZZVZLJrU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, efficient and excellent quality service",
"date": "2023-06-24T05:02:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Carol,
Thank you for taking the time to write such a kind review for our Storage Star Forest Lane business. We are thrilled to hear that you found our facility clean, efficient and liked our excellent quality service. Our team works hard to ensure that every customer is satisfied and feels comfortable storing their belongings with us.
We appreciate your business and hope to continue providing you with a great storage experience. If you ever have any questions or concerns, please do not hesitate to contact us at (972) 243-3382.
Thank you again for choosing us as your storage solution.
Best regards,
The Storage Star Forest Lane Team",
"replyDate": "2023-07-08T20:47:31.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "fce1fbd7-0a4b-450e-85c7-6fd76de919b7",
"author": "jessica lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3rbX5g64QwUEqXNcI6U-kpsPHtHBi3Oljb1_SxpkKgPxTvHGN-Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Simply great customer service",
"date": "2023-06-23T01:18:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jessica,
Thank you for taking the time to leave such a positive review about our Storage Star Forest Lane location. We are thrilled to hear that you received great customer service during your time with us.
We pride ourselves on providing exceptional service and it is great to see that our team was able to meet your expectations. Thank you for choosing Storage Star Forest Lane as your storage solution. We appreciate your business!
Best regards,
Storage Star Forest Lane
(972) 243-3382",
"replyDate": "2023-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92edaee6-0868-40ce-9464-94d12079c93b",
"author": "임대환",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWR2bRnfq-8RCVTXJ0AFeC3lOHUqiVmJqoH0ADMjBJB1PpaqKx3=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-13T10:45:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, 임대환. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2023-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb3b090b-3610-4bce-9eb6-215a6abbbfc9",
"author": "Severiano Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUz9igOhDv-FS023hEhwV2KIgB1f4NWam0qPQ7Ik0UERFc7b0vL=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Exelent attention",
"date": "2023-05-26T23:42:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Severiano,
Thank you for taking the time to share your positive experience at Storage Star Forest Lane.
Thank you for choosing Storage Star Forest Lane for your storage needs. We look forward to serving you again in the future.
",
"replyDate": "2023-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ade18fd0-259e-4579-8526-e6b4ae14e150",
"author": "A Mel S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpHGAwTSmOswofj0e3qGxs9w1th30b5fxzjD5a4DOo1EqmKaRo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-05-20T15:12:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, A. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2023-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8cb8e1a4-f5ef-4916-bd4c-ba517ef84de0",
"author": "laurie santos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCM9yeusC2JZkpIULDUT1c1IqUSz4qy6wDkbL-HyZsnQ7wVREn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just relocated to Texas and the manager Monique was amazing and the customer service was top ten. She was in the middle of training Teagan who was a sweet young lady and the both of them went around the facility and showed me where to access my unit. Facility was very clean and well taken care of. I will definitely recommend this location .",
"date": "2023-03-28T21:50:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
"replyDate": "2023-07-08T20:47:31.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "bf73b665-65d5-4a01-96b3-f3fb5bf5248e",
"author": "Sandra Denise",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSZ9WBbmjUZ4J6cpaBSjjh1SwTR6ZSnsl_MNKg3ZQmgVy4Sw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Monique is amazing! She made my stressful move so much easier! The process was quick and efficient.",
"date": "2022-12-13T18:53:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star!",
"replyDate": "2023-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91eeaeb1-a1af-43fb-a2be-c8bac0f70c31",
"author": "Son of Prince",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKb5BLWlIUolqIIZ0U97gCeLJTnJSHAk7Ph3AlWvBkpBkVyxHC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great price, location and clean facility!",
"date": "2022-12-06T19:34:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Son ! Providing renters with clean and secure facilities with friendly and resourceful staff is our top priority at Storage Star. We're glad we were able to meet your storage needs. Our team is here to serve you, so give us a call at store number if you need any future assistance. ",
"replyDate": "2023-07-08T20:47:31.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "36112130-c58d-482d-af22-4ad9e40b566c",
"author": "earthzen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeE1DTSOC7-niEHD5pjWKKqqYs846YQGngFiNz6iq5KbsqNLV5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Came in on a Friday almost closing time and the gentleman that was there that day greeted me with kindness. Showed me several units and tried his best to help out. The facility is clean and restrooms are available anytime.",
"date": "2022-10-20T01:50:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f224c774-f56b-402b-93de-b7a92b7c9e15",
"author": "Bibi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5bGUIgzVgd8HMqhp5E5xJIb6zbloGgD79eKVpD63zWntbaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This Storage is amazing!!!",
"date": "2021-10-31T18:51:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bibi, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2022-07-08T20:47:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "05c019b9-5ded-49b8-be28-3f0ff3748164",
"author": "M M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsD3D2UgJb1-KVMmw1xTn037jIJirPInSmdgt2OjoZQySFJ8fw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-09-12T05:19:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "325b7453-bb47-4acd-a35f-36a9cb243499",
"author": "Daniel Urena",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXX_y-C5jSkNzZVI34XcuT6GY4g7uEmrHYmUb5W_VsdGbKn9hY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Indoor storage, temp controlled, and only a month to month contract??!\n\nIf you’ve got a short or long term plan, after a divorce like me, this team will accommodate.\n\nThe on-site manager is down to earth and very professional.\n\nWould 100% recommend if any asked me!!",
"date": "2021-08-06T03:43:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Danny, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2022-07-08T20:47:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e543c5a8-7a8b-47fb-879c-226d66ee4472",
"author": "rola 1286",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW04RboyPffaYpxVepZPp7NDyxUhtt4wreQpcwgsdctcq2j2BfI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-07-17T00:47:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "734f41bd-eab2-4091-86d9-eaca9269cad4",
"author": "Isiah Woods",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTXTbD3PnatVVXfvlla464sUbbfpWEYEJdufdz9kYp8OPkeAx0=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2020-10-13T22:06:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "53abc68d-8c9c-4a2c-9813-9dff961a5e0f",
"author": "Marcie Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDPdq-rjjLhY39lZOSOw1FN1v7fM1GWgZBOgNXsN3_T9VoFEIw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We became full time RVers so stored our house things here. Everything’s me that I’ve spoken with anyone here it has been 5 star service! We just built our new home so had to close out our bin. Bobi was so nice to work with and so courteous. Recommending them to all of our friends!",
"date": "2020-05-31T16:56:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marcie, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2020-07-08T20:47:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2cb89258-a7dc-463a-83d1-7ecb66cd2327",
"author": "Tiffany Mondello",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVovV5TpQyfYFfnQJrVBAU6lrBBGnh_PhiftUJpDRs1YqeYyz1Zw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-05-22T05:51:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "74067513-2ad9-46bd-a3e5-47ae34952765",
"author": "ES H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKufGqNsd6QsarRMNtY3K7XNtz5mejoNwqY1SpIbXIV_1wozQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is so helpful and knowledgeable and the place is so clean . They really went out of their way on Saturday for me . Best of all great prices .i know my things are safe at this company .Awesome .",
"date": "2020-05-09T03:28:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Edward, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2020-07-08T20:47:32.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b47ccfcb-8a13-426d-bc62-d681e7687356",
"author": "hermilo montalvo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxrdZibzKLCSm8pe3uz-3uOSGXANA2Y_El3MAuqSWLy-dLrPo-Bg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-03-13T04:04:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fd07fd77-f804-4a5f-8536-67f248f05c13",
"author": "Sambo Jimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIDLI65H3JrruIO0YHPlRZJWjsPeBxHvTOxWFav3nvBTs7Te1B=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-01-06T21:24:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "aeaed447-35eb-4803-9026-4e530db980ba",
"author": "Debbie Guerrero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFHwAmfYJ88kBlssyJjcJjrpc3w4dad7CryB9SsCtHTf85Hg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-10-19T19:01:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "acd8bbfc-0b80-4822-bbea-b9c71e10457c",
"author": "Resuri Kyaa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAqWjAfaX9_uKR1W25wsUROdZ6pKzzhRpqvy7uO9xL8Ned9oY=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2019-07-07T21:19:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1464930c-708e-4612-8d7b-6fd6944f564b",
"author": "Lina Wills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEwse6GwRWgWwEnOZuKecGVg3UzDp8_0_YyXM05PjL5gqAaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Randy and Chris have wonderful - professional and efficient, making the rental experience easy and fast. The facility is so clean and fresh, and it is extremely well lit and organized. Love this place! Thank you!",
"date": "2019-04-22T13:39:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9b4dccbb-fb87-4e64-9f95-55735d5078cb",
"author": "Dirk Duplechain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdjuVgoSqHC_jN9wRisEYVC0iZokS64Wzvktxjgk1-cq1Peuvu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Randy is an excellent representation of the Storage Star family. Very friendly and helpful. Great prices and service...",
"date": "2019-03-25T21:01:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "06fb188a-7111-4d43-ba12-36254602e931",
"author": "Golem -146",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaI3Wi-rc_7p31AByuGKLo26sNq43GR1b2HEwzHkL83IliBu_g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is the best storage in the DFW. The manager Randy and staff is professional and has solved any problems we had. Climate control is awesome never too hot or cold. It is always clean and well light, has electric dock doors for large trucks.",
"date": "2019-03-05T20:31:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6bdf95ee-3f78-4e68-a636-b4512277da30",
"author": "Jose Ramon Cabrera Fernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDpszCJ-gQdwQcS-vwpFF5pEarnpIqkcap6G9HEFj8Sgx3dA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service is excellent and the place is great. Thank you!",
"date": "2018-10-21T22:03:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b006e283-e6a6-42dd-834a-65cd7269a314",
"author": "SSD WIRED",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLY_nwanCUlGtcwzAFx3FvJj71KK_Z844C0yUIBzvp9yZIbIg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Too expensive.",
"date": "2018-10-13T14:46:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "fc03bad2-5d65-4367-8ee4-fc4e9fca21c6",
"author": "Sergio Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXBHZWQePE86P2EUlO4DDiKcZsALPArOagwTCZBUNZ2rAiD60E=s64-c-rp-mo-br100",
"rating": 5,
"text": "J. Humphrey was very courteous and knowledgeable. The facility was very clean. Overall the experience was great!",
"date": "2018-10-01T19:33:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2d7763de-5fdf-4d27-bfef-84accc96be46",
"author": "Andre Pascual",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6mCX_n7wn-_bU8ktmv56UaOGkpKv8H3oveYwNOetVWB5qCbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast, easy, and clean. Staff is very helpful, especially Joseph. Would highly recommend. Reserved that night and moved into my storage the following afternoon.",
"date": "2018-09-28T17:59:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7bb095e5-0c79-41fc-9c3a-5207df150381",
"author": "Lowery Ferguson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdvMeJ9Hoj7LESwvECOYPkJs3_06U7-gBx-Q_Ulck13chOtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is extraordinarily clean and Joseph was very thorough on the walk through and lease.",
"date": "2018-09-28T16:07:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "af1a506c-7dbb-4d24-aa95-6e97d4c534a2",
"author": "Amanda Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjT4kvcSxrwS8Ba1TvPUwyuZ3e9vPbH5okTlht8H9KlpuukrkInA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a cheap and fabulous place. I love Bill the General Manager, who made me feel right at home. 5 star quality and clean location also....",
"date": "2018-09-12T19:04:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6044a03e-88a3-419f-9319-b8a87026de77",
"author": "felipe valdez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdS76li6g_aIcrnrlRf3urdPvYGumhtCFTB5nDpgxzP-3tBg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service, very friendly and they take the time to explain everything",
"date": "2018-09-06T23:50:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0ee0bfaa-93fd-49ab-bb22-17637d66feb4",
"author": "Diana Dennis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPjbQIX6PqWZGUnghRcVdr_90WQQkrSiDyHAcYH1JTsARE9Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-08-22T19:24:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "75157b11-5924-4262-a79d-ffe1aed2ec90",
"author": "Cristina V",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIirc6Z2aK79Uw1LeheKiSaz7qTEfLQ8eds9S8us-ttbioJPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-08-21T20:35:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "48f963a2-d5af-48a3-a537-6839f0ad1d2a",
"author": "Megan Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9oPCdXhD-qrN0snmNAVEeKHEWmskKS43h0YCed8BCVeTEyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-08-11T13:00:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ca0d83ec-1c12-4523-93cc-0921e1edeba0",
"author": "David Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJl5wABvzzAwoXS93uYVBJpsqnbt4XKAxK67fcB0-x6hNoLaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-08-06T14:51:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d70bcba7-6e6e-447a-9599-c5912c293dcb",
"author": "Daniel Cisneros",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWEwIMCBhcTeirLliHGRosmROQr97ShVhukUtGLmQ99rfkdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff to work with and very helpful.",
"date": "2018-08-02T16:22:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "64ac8107-01f2-4b77-8d03-58e4d33123f3",
"author": "Christy Bass",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZi-gIFzQNJzohtLOpgyHZbb2yJ_cA6gkfNSQp8bV4YZsaSMc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-07-30T14:14:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fc41065d-c010-45d2-a744-7089747c3cf6",
"author": "Basha Nicole",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKg6dZflEbyvi5mtBCvkgXBDI6w177U3P1Ljb5pK5jrC0H24O8=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was GREAT working with Bill. He listened to what I needed, made suggestions, and got me exactly what I was needed, nothing more, nothing less. There was no hard sale. Everything straight forward and an ease. Lot better experience than expected.",
"date": "2018-07-24T17:12:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7491c669-773b-4acc-923f-9df910a50076",
"author": "Rita Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIK3LaBRqrzmHnQUDQmdHBeceaY_1KA1oAz8K6OmZPph7QXZ5o=s64-c-rp-mo-br100",
"rating": 5,
"text": "I received great service from Joseph in detail information. I chose the right size cube for my needs. Very well clean and good lights. Will recommend this site to my friends.",
"date": "2018-07-21T18:52:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "66076bad-df3a-4289-a563-832d1cba5e89",
"author": "Silk Business",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtAFi8fa5J_qa2pOiz9jp98l9H-EMXI88BvgWBhw4BWxdFKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-07-15T18:53:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b2037c47-c6c9-4426-807d-e7ebdaf3e96f",
"author": "marguerite stroud",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJt6v7UMglI0t6Vq93ctItVAcl5KMNEEjNCamVWh91QU9YDnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bill was very helpful accommodated all my storage needs and walked me to view the storage spaces and showed me how to lock storage, sat and talked me thru all necessary steps and costs everything was explained clearly and he was very helpful and joesph offered me and family water as we waited and gave my granddaughter a cloring book and overall was a great storage experience because they communicated with me well and made sure all my questions was answer i would definitely recommend this storge facility to everyone thanks again bill and joesph",
"date": "2018-07-06T16:44:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "2171068a-9a2a-42f7-bb35-f43d8cce0433",
"author": "Crystal Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV39esX9oBn3ojo3_4gNQjDQZgRfl2kA0rI9BGXD4Q3a-u-QKsxEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-07-06T16:08:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "03aa0932-d318-40ee-bf01-1e1c40d4d919",
"author": "Carol Bergman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlKem8e9xGUYsnLHzBGLePyCZ7XqThPHx0vlEkjveWrfxZ5j4=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2018-07-02T18:18:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "52e10955-ad75-4f90-a9de-ce293578fec9",
"author": "Jaime Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLacpDB1Eq74vXnBgPEwIxMPgHlb6wtM3WUz7dmn5viLq3BpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bill was great helping get my storage unit. The place is new and clean. I especially like the that the units are climate control. It made moving things in a lot more comfortable.",
"date": "2018-07-02T01:52:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "746277b5-81ad-48d2-9591-d66f8af749ee",
"author": "gailgaffin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDfISdGoNzLTqCylncGfBZc7ChAfHmSYhErdBk44v_AD51N9f23A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good experience. Friendly staff, knowledgeable and respectful and patient when I came in with my three young kiddos! They were offered coloring books and crayons while we did a little paper work, so cool. They made sure I was happy with our storage unit and let me ask as many questions as I needed to feel comfortable. Exceptionally clean and nice storage units. Would highly recommend!",
"date": "2018-07-01T04:12:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d0e5acea-a820-46ca-9735-577e5a066e2e",
"author": "Carlos Rincon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUb2Z3tAj4gCY8QZqUX8twjkRYWl6HB11ZowXVULb5QV6O=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-06-30T18:03:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9ba2b721-b36b-4f36-b570-83c1a2b72889",
"author": "Rachel Stremel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7qqZ__yMPAsuKR7tlmBLb7yryJLS4nZ-XZaUh0jgR7LKQnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph was very informative and made me feel so at ease. Coming from another storage company, cube smart feels safer and the price is better. Very good facility.",
"date": "2018-06-30T14:22:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "994bd18a-874a-40d9-800b-e038be27fb88",
"author": "Rick Siegfried",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_bSV7UWLwQfJmgHtQwFplivgri-ddrH7cgurToElOPJQq1XQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joshua was very professional and helpful with our non-traditional storage needs. Great place to keep your stuff.",
"date": "2018-06-29T22:01:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b6f14aa-cc71-477a-9ddf-d0fbd5155422",
"author": "Ferris Segovia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUojFBcg1xDeWJ_WTJKb3AcdY7WXUOIOSE03uO6xya-uQO5wutN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph H did a fantastic job. Created a great and unique storage experience. 👍🏻👍🏻👍🏻",
"date": "2018-06-28T20:54:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "568925b4-acaf-46d4-986c-728eb93e221c",
"author": "Panda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr3j3fBa6-YX_-lqNy9j8kJt8xPbwtvhyiEL1MhJGfKsqB_A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Joseph Humphrey is awesome! Very helpful and made it very easy yo get started.",
"date": "2018-06-25T21:19:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd7a17b2-ca9b-4985-bd85-97be6dccf69f",
"author": "Katie Gaston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmDjr87CT7Fpsgc8T4uDq6QDxsgHeEMl4CdBdysCOcvwfuUDt5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Joseph was great! Very helpful and efficient. Facilities are clean and easily navigated. On site tools for moving available for free & boxes/packing material for purchase.",
"date": "2018-06-25T20:37:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "57ed4b08-dde5-4cb8-b11b-b80b46f748e9",
"author": "Amy Park",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKi2wHq0ZublF93md7tOiUEm5I8hCHsmdNBqVBvt1aF_mlIXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-06-22T16:36:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b595cd10-344c-446b-88f6-0c3ee38a8d88",
"author": "Javier Gamboa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVa8x0m4ldoD-HVdRAMdtIhwqy4n-bCELt2kBuDOzX9ZSARg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean an easy access",
"date": "2018-06-17T15:57:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "68bd1341-623e-44b4-9021-9671b36b739e",
"author": "Life of Cindy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQyFlHpAJ9cNUyZ5ZifcCoFL3-Ag6STTlLm_h-Nb-cRiGHxde-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good experience , Great Staff Very nice .",
"date": "2018-06-13T18:55:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "975fd9b0-2c65-4437-b99b-0fd97baf425b",
"author": "Juan Avalos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_X_2w_Nr6KEjKGqAH8J4Z6K550AkTDuniclKg8BtB1ZKiuEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "He did a very good job",
"date": "2018-06-07T22:30:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "25220ad2-42bc-4834-a859-c59539a18429",
"author": "Kandle Bussey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNMg8drTHJ6g0XAtqrvxPyN6M2af1G-FZI8SlgXiAmy-WuVLiU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff! Joseph was super friendly and helpful! The facility is super clean and has easy access to units!",
"date": "2018-06-07T18:34:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "031a2219-2b44-43e3-80bc-b0287345f706",
"author": "Jason Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLICuZZWj6lNoV_RdRLKndHCeRS12MClQrr_sZzH0dUgZVKiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph was very friendly and helpful. This has been a very positive experience.",
"date": "2018-06-01T15:59:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e2f18add-2ac2-4615-850c-c33f147c19c7",
"author": "Matt Fray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWke0iZVjkCDh9s_ckcDm8FCRY7X1ispdsbcdIP-1qtkGzyAGi-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph and Susan were a great help! This place is brand new, incredibly clean and convenient, and very affordable!",
"date": "2018-05-28T16:10:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
}
]
}