{
"summary": {
"average": 5,
"total": 628,
"distribution": {
"1": 1,
"2": 0,
"3": 3,
"4": 14,
"5": 610
}
},
"reviews": [
{
"id": "fd8e62cf-b2ed-4f39-aae7-fdb1afbe79fa",
"author": "HAROLD McMurtry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVQal02GYJ4StdRoQdklK2CWbXEtAIuk_mbbDtiyLuWr8lLg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Lee was professional, knowledgeable. He assisted me through the entire process. I would recommend this company/location to others!",
"date": "2026-07-04T12:03:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! We're thrilled to hear about your experience with Lee. Thank you for recommending us to others, Harold!",
"replyDate": "2026-07-03T00:34:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ae0ffaa-64a8-4fb6-a778-3298dbafe45b",
"author": "Alexa Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5uDPlX16M8akaYIAc962iVmsXsB-qlpm4SMQBbzX212oi9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christa was so helpful!",
"date": "2026-06-30T17:45:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback about Christa means a lot! We're glad she made your experience great at Extra Space Storage, Alexa.",
"replyDate": "2026-07-03T00:34:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "483be593-9f53-4841-b252-ea35bd45ad1e",
"author": "Rebecca Natale",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVrqRQVehnYzWLC6EnXYySuRdcKUiqOlj0XKyINCFm5_hf-fM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee and Christa are very professional and helpful! So pleasant of an experience , I wouldn’t go anywhere else!",
"date": "2026-06-27T16:43:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share this! Lee and Christa will love hearing this. We look forward to serving you again, Rebecca!",
"replyDate": "2026-07-03T00:34:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ec66de82-b2b6-4f8f-bc4c-05548ca45cc7",
"author": "shauna mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4JeMzKRayRSuPR71-NxN-FBApB_80eOE8cQoKq-cG2nj01DQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service !",
"date": "2026-06-26T21:59:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Shauna! We're glad our team delivered great customer service. Your kind words mean a lot to us at Extra Space Storage.",
"replyDate": "2026-07-03T00:34:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "221f3f3a-eed9-4d5f-8c50-04aeb3879e95",
"author": "Niqui Batot",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGlF5OR4VmV7hyTXLk8GtIaR_V8hv5lF4brcJJNOAUPu8Pbtfr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was exceptional and helped me transfer units in minutes over the phone. I have never had any issues since I rented my unit last summer. The property is always clean and the staff are amazing!!",
"date": "2026-06-25T15:55:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear about Lee's exceptional service! We're glad the unit transfer was seamless, and the property continues to meet your expectations, Niqui.",
"replyDate": "2026-06-26T00:34:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "610bbbe2-bd0b-43e4-b1e6-2f400e954c23",
"author": "Edwin Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUN03Fl16N3G60MG98aYRk0vtmsPOVjW7GDAYFNojOH-Npsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Krista performed professionally and and kind great customer service",
"date": "2026-06-23T16:34:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that Krista delivered professional and kind service. We'll be sure to share your kind words with her, Edwin!",
"replyDate": "2026-06-26T00:34:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93c4b051-bcd6-42ae-9fd9-92632d8cd83c",
"author": "Joey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_5KQo1CEDQ8gUEou4dj0tQfPWcPqeZPSiTvc1_53b2lw6e5jJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful and nice",
"date": "2026-06-20T18:05:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Joey! We're glad Lee made your experience a great one.",
"replyDate": "2026-06-26T00:34:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c7645595-0285-4340-a65d-87b094bc6609",
"author": "Vanessa Mejia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtnIQWS_ilRJBVJV1d7TxewzNvMiqL0EFUAmuLs3RAECSGhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "awesome and clean place, good rate offers and lee is extremely helpful and friendly!",
"date": "2026-06-18T18:41:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words, Vanessa! Thrilled Lee made a great impression. See you next time!",
"replyDate": "2026-06-19T00:34:24.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "330a2163-77bb-439f-8ff6-089e4321b861",
"author": "Antonio Valencia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJC_BTV7ie0sgI7ZR--y-bPaXTVmTtPp0ojf0ablXeXcgHnRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was awesome. Would go no where else.",
"date": "2026-06-13T15:21:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Lee means a lot to us. We'll make sure he knows. See you next time at Extra Space Storage, Antonio!",
"replyDate": "2026-06-19T00:34:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43d8a2e1-1601-4a95-b99b-b70fba5716ba",
"author": "Rahul Salhotra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPargtwHpjpXm-NebvOmd51vifjWAq7Ekt3Bq3RwJtl_a46Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came by with an issue I experienced, Lee handled it right away with ease and clear communication. Was very helpful throughout, would definitely recommend extra space storage and the assistance from Lee!",
"date": "2026-06-10T14:35:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear Lee provided clear communication and handled your issue with ease. Thanks for recommending Extra Space Storage, Rahul!",
"replyDate": "2026-06-12T00:34:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "719be5e6-2034-422d-a869-ad8e4a21b763",
"author": "Ryan McCabe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcLYQSWj7G6wQZvhAEkaVMhgzQwJ8SUUSC75NXkKFGu9w6iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was a huge help and easy to work with.",
"date": "2026-06-09T19:37:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for highlighting Lee's excellent service! His dedication to helping customers means everything to us, Ryan.",
"replyDate": "2026-06-10T00:34:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19633e08-b927-4405-b739-153085bf4952",
"author": "Cindy Angelo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKubfo-EtsxPAwpQKzVVeQPDX9nxxuAfKhSv4bmOlYYpJf1rw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff always helpful and wonderful to work with! Property kept clean, great security. Thank you!",
"date": "2026-06-09T18:52:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience means everything to us, Cindy! Thrilled our team and secure facilities exceeded expectations.",
"replyDate": "2026-06-10T00:34:24.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "bc15794d-44f7-44be-a7e9-39b3cb372f83",
"author": "samir jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1bXoeW8Pp36OP-hxEIHRCMGU4CRg96FQ58bL6zPFvCEGznsWa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with Lee",
"date": "2026-06-08T18:18:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your great experience with Lee! Thank you for choosing Extra Space Storage Samir.",
"replyDate": "2026-06-10T00:34:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6dc6f5e1-e0c4-4cc6-bdc3-0efb4afb6800",
"author": "Glenn Smyth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2oNHPq6JJfBaKcIsRw5lBoiOzwKgY0Y1pnp9eJu9lxn_5ITpdQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-01T16:14:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a 5-star rating, Glenn! We are grateful to have customers like you. Please let our team know if you need any assistance or have any questions.",
"replyDate": "2026-06-10T00:34:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1ad058f-ab24-4e96-bbe8-c0cad60bf00e",
"author": "Allison Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2881XApuRagGm_AREKujyiM1tL_9oFzY1LWDo8qx4o3uqvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Lee was very helpful and accommodating. A very pleasant man.",
"date": "2026-05-28T15:31:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear Mr. Lee provided helpful and accommodating service. Thank you for recognizing his pleasant approach, Allison.",
"replyDate": "2026-06-10T00:34:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f626f27e-426c-44fb-b99b-0c3f976885f0",
"author": "Kathleen Nace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_b5L0uWFmWwtgOsXTzKQD6L_ZxWR180jsT9zBS229Us6ynQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was really helpful - process was quick and easy! Thanks Lee!",
"date": "2026-05-18T17:56:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kathleen, we greatly appreciate your feedback about Lee! Thrilled the process was quick and easy for you.",
"replyDate": "2026-06-10T00:34:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f2a2d9ab-b604-4592-a694-b8a5f1e2f3a8",
"author": "Greg Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvFRK_RuE9SS5Q7qQ_LFeBFwPj1oxAflvMI-LhgkQPcb8Rxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was a big help and assisted us last minute and kindly!",
"date": "2026-05-18T17:55:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear Lee provided excellent last-minute assistance! Thank you for recognizing our team's dedication Greg.",
"replyDate": "2026-06-10T00:34:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "645842df-c265-4441-8ea1-7c53653e5317",
"author": "Jovana Milos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfdtdsiEPURrOk0iRvKBg7yk_Cf2WDw8EXld6faEFD8qWLBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Instructions were clear on how to access facility and facility was as promised/shown on website. In addition, Lee was wonderful in helping navigate the site and using the app for access. He not only explained everything regarding the premises and what I needed to know, but he also stayed open a little later than usual to assist me. I would recommend ExtraSafe storage, particularly this site, to anyone needing a place to store their belongings in the area.",
"date": "2026-05-14T22:15:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your detailed review, Jovana! We’re glad to hear the facility matched what you expected and that access was clear and easy to navigate. It’s great to know Lee provided excellent support and went the extra mile to assist you, even staying a bit later to help. We truly appreciate your recommendation and support!
",
"replyDate": "2026-06-10T00:34:24.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "0c9d695b-cb5a-464d-86dc-aec9c5f88a44",
"author": "Dixon Cider",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7JkQFBv-jpi0pysbWz0mn7rOZAs3csNXbVQE01TV14sUntw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place. Easy to access. I needed to store my travel trailer and Lee helped me find the right spot. There were a few options, but the help he gave made my choice of renting here easy.",
"date": "2026-05-14T16:32:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your experience with us, Dixon. We are absolutely thrilled to hear that Lee was able to assist you in finding the right spot for your travel trailer at Extra Space Storage. ",
"replyDate": "2025-07-10T00:34:24.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "1a0b31a6-c716-4dfb-a6f3-83292108dd7d",
"author": "Tyler Lambert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaxYjNHAOuHtpLUFkTNqIoDq-21fkWKQMHkgM4pUuy0rUYaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, Lee was very helpful",
"date": "2026-05-11T21:39:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your feedback Tyler! Thrilled Lee provided such helpful service. Your positive experience means everything to us.",
"replyDate": "2026-06-10T00:34:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7d721935-830f-4fc4-98b5-be9653d329a0",
"author": "Daniell Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8haskmpKwv-5kJE-l4ebKYP63Lr0_jpqeNetx9Fg4A6mFZwA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-05-09T22:38:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Daniell, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ba518b1-aed4-4806-ab4a-6aba681fbe0d",
"author": "Kathy Lanzen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPiw2F8932l_rfqG__KCHFaJPGKwrEsXSgHcJsv4Oboh57Qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, accessible and safe withe friendly and helpful office staff! Lee has been especially helpful over the years! Highly recommend for all your storage needs.",
"date": "2026-05-07T21:40:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words about our clean, safe facility and Lee's helpful service over the years, Kathy!",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "5d1a1360-9a76-4419-85d3-c785b11b6741",
"author": "Jake Kitchin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNhxDE-QX6kzA2VC5g0zOEcyU3OVyE8nw5XCh2KPK4f6CHtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee helped me out and was very respectful. Great customer service.",
"date": "2026-05-06T16:00:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback Jake! Lee's respectful service reflects our commitment to great customer experiences.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6421cd23-f99a-47d7-bdc5-0e8156d6183d",
"author": "Betsy Passarella",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZmPhOi0RcRCKnnBInxw-IEgrn-suXkPUf_BX36dIfQWGaynI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is a very friendly, polite site manager that makes a big difference when looking for a storage unit. I will recommend Extra Space Stirage to anyone that needs a unit. Thank you for making this a very easy process from start to finish. I have rented a new unit from the same company in another state, do to the customer service I got from Lee in NJ.",
"date": "2026-05-04T19:22:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words about Lee and for recommending us! We're thrilled you chose Extra Space Storage again, Betsy.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "770b78a5-bac8-4f1e-b074-1ba26d67b2b2",
"author": "Sam Panarello",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBmyoKf7TVgOTSv8E75kk06cKfmnROcRDoR_tzzVXB5Mwk2yo=s64-c-rp-mo-br100",
"rating": 5,
"text": "exceptional service lee was great to work with",
"date": "2026-05-04T18:59:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear about your exceptional experience with Lee. Thank you for choosing Extra Space Storage, Sam!",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fad81205-2001-4fe8-9755-8128966e0426",
"author": "Miguel Olivo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5alsnfX7MYKKxy9QiDw8yWgQxOy2zjzPymI5GE2AxUJ8FY7Pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service\nLee",
"date": "2026-05-04T18:58:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your feedback about our excellent service. We appreciate your trust in Extra Space Storage, Miguel.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2c250f3-5e84-4a6a-86cb-f8cbc7557823",
"author": "Dan Meister",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBMdCUcC9y1LC3FrBcI_mW0bi1LKEVOMZ6LD_noHy-MVhwbEATQg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super nice. Wish everyone i deal with in moving was as nice and helpful as Lee.",
"date": "2026-05-02T20:40:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that Lee made your moving experience so positive and helpful, Dan!",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "892bf785-fd57-48a6-bf87-4d0835732cf4",
"author": "Megan Shaughnessy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVfcy9fxbBiBk0tCTGhsT1x2CdvH-CMqPnbd2FrMxIwUmDAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place has been wonderful. They have been accommodating and offered us water during our move. Also offered a discount because I didn’t move in right away. I highly recommend.",
"date": "2026-04-30T19:00:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for recommending us, Megan! We're thrilled our team provided water and accommodating service during your move.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02556dff-1b00-4934-9a56-5b092d9af0ec",
"author": "Chris Monteleone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnokfiyCcQLllEOxWPBlzygyPcV4eO0jbHMq_E-7SBBrUyIUdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Moving in was a great experience! Lee was extremely helpful and answered all our questions.",
"date": "2026-04-30T16:22:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear about your great moving experience, Chris! Lee's helpful service makes all the difference.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ad339ec-ef8f-40b1-bbd3-5e615e3b4fac",
"author": "David Guerrero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvfIw49OkHXttHAMQbkOdLvNUDn35F5m9Gp9rlX2O5N0ajH6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was sick of helper . Thank you guys !",
"date": "2026-04-28T13:20:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great review, David! We're glad Lee was helpful and made your experience positive.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13b1f8fe-a27b-4f67-97f0-9d42e2d6bf22",
"author": "Jake Greenberg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVag-UCXXqs84HJJ79hWgO1DU1i_89urktf-F_B7RBP1a2B9eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was a great help!!",
"date": "2026-04-25T17:43:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience means everything Jake! So glad Lee provided great help with your storage needs.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b34dac7-9960-4320-849e-731fad596ea6",
"author": "Nicholas Merlino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5xGI2elY_nebYxJO1GvQgSnPraMySy88OIUWoQezOqa_k6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service very friendly environment Lee was great would highly recommend",
"date": "2026-04-25T17:43:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your recommendation Nicholas! Lee will be thrilled to hear your kind words about our friendly service.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6538baff-1b2e-46cd-89f3-7cc97edb6c9a",
"author": "Jake Mezz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrfKBoYYTsTfSlx5JV7PLLmzwJ5FyV2Dk5cS1qOaeT69RlIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Got a storage locker to keep my college stuff in until I move into my new house Lee was the best and extremely helpful!",
"date": "2026-04-25T17:42:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jake, we are glad to hear Lee provided excellent help with your storage needs during your move!",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d901adcc-1f47-4d9d-9fe6-5c1dcb2b8efb",
"author": "Matthew Angelini",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKcpuNn9Ksnf6S1hexZun3hSeO8nMUPB_Y7SYQ3boKfrbVGBc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with Lee!! Helped out a lot and was very patient with us , definitely will use again!",
"date": "2026-04-25T17:42:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matthew, we are excited to hear about your great experience with Lee! His patience and helpfulness make all the difference.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc58c493-20d1-4b73-9562-62000474aa4e",
"author": "Joe Cotroneo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUumA40gCjQxtT2HpoPr8kOrNMTBWRVCkJO-Cl1JOiLBWvFCQkreQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee has been and continues to be professional and accommodating with recommendation when necessary. He is truly an asset to Extra Space!",
"date": "2026-04-23T16:21:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! Lee's professionalism and helpful recommendations make him a valued team member. We appreciate your kind words!",
"replyDate": "2025-11-10T00:34:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4e5c42ca-71a7-4b8e-be19-29a8547d9eea",
"author": "trisha brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWynIxD_eoxxkHM6mx3gBZn4GkfvLacxbOXyOlNCCKrxf7uZDyoNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was awesome! Very knowledgeable and helpful!",
"date": "2026-04-22T16:42:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear Lee provided knowledgeable and helpful service! Thank you for sharing your positive experience with us Trisha.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f999a922-2dab-4872-9ed5-9ba5c935c09b",
"author": "Colin McLaughlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPehLY507lR4L-Akv5ZByz94evtuNcWRRgq_r1lqw7izgcng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful",
"date": "2026-04-18T16:31:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for highlighting Lee's helpful service. We're delighted you had a positive experience with our team, Colin.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bfe827cb-7719-4a73-951e-cd30dc0de756",
"author": "santino cabella",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJF1slOgZfLhuT5xiju9XzJt00SmQngibfX5nL5XpmlQCMfDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was super helpful locating and reserving a space for me. Would recommend if you are looking for storage space.",
"date": "2026-04-13T20:28:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience with Lee at Extra Space Storage. Thank you immensely for recommending us for storage space needs Santino.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "64372cbe-2ad4-4b28-a0ea-918a3acf97c2",
"author": "Brandon Higbee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZzqAeTNcnNme-uQjHhjChhK8V4sUOoOfn4UuQktCM3Qf_AJwk=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently used Extra Space Storage, and I couldn't be happier with my experience. The facility was clean, well-maintained, and I felt like my belongings were super secure. The staff (Lee) was also incredibly helpful and friendly, answering all my questions and making the whole process smooth and stress-free. I highly recommend Extra Space Storage to anyone looking for a reliable storage solution!",
"date": "2026-04-13T17:36:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience Brandon! Thank you for recognizing Lee's helpful service and our secure, clean facility.",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "209ae2d9-fd30-4cb1-bb39-1abfeec7bed3",
"author": "Jeremy Dunleavy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkkZOEGt-4730BWzefp0A7gy-EWOXHjxQr6mRS3iSiFeP5-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee over here at the glassboro sight is a fantastic manager, does absolutely everything he can to work with you in any type of given situation as long as communication is available. Very big thank you too Lee and more than satisfied with my experience here and would highly recommend to everyone.",
"date": "2026-04-11T20:40:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Jeremy. We’re glad to hear Lee provided excellent support and worked with you to ensure a positive experience at the Glassboro location.
",
"replyDate": "2026-05-10T00:34:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "293eddf2-4d88-40e8-b85b-db32da556b01",
"author": "Holly Slusarz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsT_wCElkGxQdsJYGhkUP-3LiFUQLpXWgVDSUbJJSNNFLpvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee has been a pleasure to work with these past couple years. Our experience at Extra Space has been great. We will definitely use them again.",
"date": "2026-04-11T14:12:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your positive feedback, Holly. Thank you for sharing your experience with Lee at Extra Space Storage.",
"replyDate": "2026-05-10T00:34:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7386e1f2-b116-4bf9-992b-0cede8d0074b",
"author": "Joseph Pizarro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8toGAAMpbzJ9scEPJD-RiZaSztevN-6HZAb_zpBRYMm7SQTjD4w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff is amazing — always accommodating and friendly.",
"date": "2026-04-09T20:51:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Joseph! We're thrilled that our team provides such accommodating and friendly service.",
"replyDate": "2026-04-10T00:34:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e30f4c99-2b0e-4e0f-9f33-ad43fc7666d3",
"author": "rico Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_RuRyDr9zRnNxcH93jG8rxOEFD6DaCv59cQsDqKNNjJxw0uyS=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m very pleased with the customer service at this location. Lee is outstanding in his communication and accommodated our needs. I highly recommend coming to extra space storage.",
"date": "2026-04-08T17:17:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words about Lee's outstanding communication and service. We're pleased we accommodated your needs perfectly, Rico.",
"replyDate": "2026-04-10T00:34:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d891e54f-9891-4543-b507-c9bee772ebbc",
"author": "Maria",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDo3g1k9C0Cv5kvHaXaL-rzhHx5Yv6S_c9rWdZ-n0MjUyttf2r=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Lee has always been very accommodating and kind.\n\nNice place to store things. 😃",
"date": "2026-04-08T17:13:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear about your great experience with Lee! Thank you for choosing Extra Space Storage, Maria.",
"replyDate": "2026-04-10T00:34:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b2ebb647-fcbb-486a-b542-238951aaa0d0",
"author": "Mizz Lewinsky",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIiGhWN_IK0cmnFI9mmmh9ZzzIgq2rESXFYNnHUReSykJk7Lo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful ,generous,& just absolutely nice people to be running a business I appreciated their patience dearly",
"date": "2026-04-03T15:40:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear about your positive experience with our helpful and patient team members.",
"replyDate": "2026-04-10T00:34:41.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "8c71cc8a-ae69-46c7-a1c7-325d62577bfe",
"author": "Tymira witcher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV08V45UqpRpTUH3Tcakc22N2i-bdYuYIwrIDFj-H09e7RG6tWr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Lee the store manager was very helpful with assisting me getting into my storage with me losing my lock. Very nice and amazing customer service",
"date": "2026-04-03T15:40:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for highlighting Mr. Lee's helpful customer service with your lock situation. We're delighted he provided amazing assistance, Tymira. ",
"replyDate": "2026-04-10T00:34:41.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f4619f70-46f7-445f-ab13-ba238c58ef78",
"author": "B-RAD78 Hopkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6JT-0CEmpSLAcKSECegp2dJcGbH0gwvL_50bHuwS2yet5Yg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The Manager Lee was very helpful in getting me the best option for parking my trailer. I would highly recommend.",
"date": "2026-03-16T17:01:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is appreciated. We're glad Lee could assist you with parking your trailer. Thank you for choosing Extra Space Storage.",
"replyDate": "2026-04-10T00:34:41.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "8d220e91-5e69-43c9-a028-db43e4ee3ad2",
"author": "Taina Rios",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzkZaxQYq5rnUOg7rocJfdcFdLvaXcLZIgZowkguf-Wycw9MF2xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-12T16:44:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Taina, we are so happy you had a 5-star experience with Extra Space Storage. Thank you for taking the time to leave us such a nice rating. ",
"replyDate": "2026-04-10T00:34:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c374923f-6d4c-488f-a96a-ef0ded80db1c",
"author": "Patricia Rinaldi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-WBfvcgzL-SKJew4-ayH1M-chuCmNYKIsl-JMFj18n_PXPl4Hsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am very pleased to be in glassboro extra space storage. Lee Derechinsky was very helpful and made the entire process painless. He is efficient and speedy. I have been here about 6 months now and I feel safe taking things in and out of my unit. The place is always clean and maintained. I am very happy.",
"date": "2026-03-11T20:24:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Patricia. We're glad to hear that Lee provided helpful and efficient service. We appreciate your feedback.",
"replyDate": "2026-04-10T00:34:41.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "7abc5366-f60b-404e-b1e0-774b239ff964",
"author": "Christian Howell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzg5uiieaVTtSaSRGz4I8PE3nzD0kboMqkl-BIPzf7PE8zwWqX=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-11T15:54:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Christian! Call us if you have any questions or need assistance with your rental.",
"replyDate": "2026-04-10T00:34:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5169abd0-cae1-4fa7-a2d9-fababc5baa2b",
"author": "Deja Settles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUR1xU77Ds1fYuXUYwdRhmHLFB6t0he5byqI8Fr3ugWavHUSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-06T22:20:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Deja! We are so happy you had a great experience with Extra Space Storage. ",
"replyDate": "2026-03-10T00:34:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b244be81-5d48-4a8e-bc7e-ada5c3de92a5",
"author": "Rashan Ball",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrVSLKZVXwosJ4BESbJqbHo3c4yDd81Na8zEfPjT4h5ksOUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-05T19:53:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Rashan! We are so happy you had a 5-star experience with Extra Space Storage. Don't hesitate to give us a call if you ever need any help with your rental.",
"replyDate": "2026-03-10T00:34:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0340bf31-7174-4673-a3b8-4f01a2f8f0e4",
"author": "L1337N",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6PbMkTJNQyxWZbSAWsankbgtd6cYvHd9363Qm4tE6-Xazrhbk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-03T19:52:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, L1337n! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2026-03-10T00:34:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92779c1b-5e3f-4b48-b429-80528b245ac9",
"author": "Rachel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-gRHlMAgBQkUu6kEwBzK2zfMQfRoMHLlua3xpNgDJu6iS6Q0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful and accommodating.",
"date": "2026-03-02T22:50:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for highlighting Lee's helpful and accommodating service, Rachel. We're grateful for your positive feedback about our team.",
"replyDate": "2026-03-10T00:34:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "193cc7db-cfc3-471e-968b-570367ae5a9e",
"author": "aaron haines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlpzdsCHfB-IiYr8kvqehGpSRIE-VslVrUiTK_BoBAAJYQSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic service , went the extra mile . I can’t be more happy .",
"date": "2026-02-25T17:44:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your fantastic experience! Thanks for recognizing our extra mile service efforts, aaron.",
"replyDate": "2026-03-10T00:34:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fa6653c-ede4-4555-b699-5b5bb7874287",
"author": "Connor Gill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpEXk_a8EeZfK5exYcVKeXSRIKIAgKWWI8SVZaenjeNdwoyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!! My man Lee is a such a great guy. Very clean unit too",
"date": "2026-02-25T15:18:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're thrilled Lee provided great customer service and you found your unit clean.",
"replyDate": "2026-03-10T00:34:41.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c4d3c857-14a8-4041-b983-68efac7e7028",
"author": "Ricky Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOPQPXUsdQjUiX0_Z_KMiZZAEvwwEYjUD8PCckt1ZkSTuIZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-21T20:50:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Ricky! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2026-03-10T00:34:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9e2fbd7-fdeb-4f1e-97b6-61dd10c26b82",
"author": "Michelle Brennan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7kh0NOHPlX3QsvlJLQee1cO9LXsMvT5ZBEldDIwB2gCcKrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with store manager Lee. Very professional, great time management and wonderful customer service! Thanks for all your help with the process!",
"date": "2026-02-14T22:32:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Michelle! We genuinely admire your positive experience with Lee.",
"replyDate": "2026-03-10T00:34:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1215f9b5-34d0-4732-948b-29fde5fb3b44",
"author": "Mike Powell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8AD5fT5kIF3Cs-fngeIBnz8UnOedPHjYhVpHe_r_QDqvdOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-14T17:35:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Mike! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2026-03-10T00:34:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8aa4d041-b9da-4df7-9301-8d4386a4765d",
"author": "LTD GA",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8aW9TipQqcA9y4HDACIdoHxRdC9Nztf4LF8G3VUaa0fQO1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great communication very professional, thank you very much",
"date": "2026-02-13T20:49:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear about your great experience with our communication and professionalism. Thank you for your feedback!",
"replyDate": "2026-03-10T00:34:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e18c13fe-f39c-4978-9979-b1359e97776a",
"author": "Bruce Luke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW31Joqg-90A6fFCoFBS0FGkNd-1g8Rkq7E0T0pWecypkKiUT_n=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was awesome. Runs a tight ship. Very professional.",
"date": "2026-02-11T20:32:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear that Lee was awesome and very professional. Thank you for your feedback, Bruce. ",
"replyDate": "2026-03-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a21b3f3b-4a06-4507-8652-ff7c35884d17",
"author": "Heather Magonagle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdFSmGxM8rh3QHHcRgAjAwD2J6eAs1azq85kEmmD-Q3uc5qN4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-11T14:50:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Heather! We are here for you if you need anything.",
"replyDate": "2026-03-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3524d2f-b93f-481a-a484-be445649ada6",
"author": "Gabe Petro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ77_aVott5CP_PleTK_5k-n-pa22R_Ydx-XQOg5X3BDYIzB9ED=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is the man! Great service and super helpful",
"date": "2026-02-05T22:16:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful Lee provided great service! Thank you for recognizing our helpful team member.",
"replyDate": "2026-02-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e77847d6-4f11-478c-98a5-beb0a0e415dd",
"author": "Imani Tolbert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLj0pWQi2Y59p2mwnbOvPaY4mDnwvniOH2iVD-m5psjNYn3Hw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lauren was really helpful and kind, she answered all my questions i had.",
"date": "2026-01-24T14:49:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for highlighting Lauren's helpful service! We're delighted she answered all your questions and provided such kind assistance.",
"replyDate": "2026-02-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d291e1cd-fdc0-481c-8ee7-89da7ee45741",
"author": "Brett Carey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmjjTcXLknm8Ey-WgXK3ZcHAMStQ3G21RrD8_R41YBylvbMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lauren at the front desk was super helpful in making sure everything went smoothly. The manager Lee had called the next day and got me a refund for something i didn’t realize i purchased. 10/10",
"date": "2026-01-17T15:45:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about Lauren and Lee's excellent service! Thanks for recognizing their dedication to smooth experiences.",
"replyDate": "2026-02-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d5254d6-4d62-451a-a8ec-22672798ace8",
"author": "Jean Joyner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUfa_VqGJLP5cj5OArsmLlZDBBMGNh1vKV6x9SAF6-3eSJBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-15T14:19:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jean! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2026-02-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4990d8f0-e147-4d74-a8a5-fd8fbf65d4db",
"author": "Phillip Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLURFklpCyqQETUfFV5LzKhL0cGZVV7WozRT0HK6B73h-OR2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was a great help! Great facility and friendly service!",
"date": "2026-01-14T20:19:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback! Thank you for sharing your experience with Lee at Extra Space Storage.",
"replyDate": "2026-02-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "75ece6bd-ca22-4e98-9ef9-1b3e27b085a2",
"author": "Kathryne Yother",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdXa2wSktCbrpgvUG5UP4T1g-UdvS1oROyQtX-siRCru3Rog=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-14T02:59:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Kathryne! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2026-02-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc9f386a-1296-43d6-bda3-835a7cf30db0",
"author": "troy fink",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8ifnYyeWqn95GsADYYmsG29-WL2-Z8PcRZh86SBMGRUl2XQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I spoke and worked with Lee throughout my process and he was a pleasure to work with; very responsive and helpful through the entire thing. would very well recommend.",
"date": "2026-01-12T22:53:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for highlighting Lee's responsive and helpful service. We're pleased he made your storage process smooth and enjoyable.",
"replyDate": "2026-02-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a2280fa-00a9-4626-9e7a-678a3312c614",
"author": "Lisa “Peachie” Minor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUFm2hTRLIioWh09H5xfneOfDFtqpRPEU-QslvcfECX62imuVt0g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thomas….thank you for your patience and awesome customer service. I am a retired American Airline supervisor and I am very BIG on great customer service. From your welcoming smile when I walked in, to the pleasant, friendly communication,,, YOU ROCK!!! Thank you again!!!",
"date": "2026-01-08T22:44:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about Thomas's exceptional service! Thank you for recognizing his welcoming smile and friendly communication.",
"replyDate": "2026-01-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28213568-1a48-4bee-a7e8-07ddb0ff699c",
"author": "Mr Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUMyppXa5MqIQ-DFHCJiEziMZifRQoij9oyNr8kYhrCrONTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at this location is top tier, especially a gentleman named Lee. He’s always a pleasure to deal with and he has been extremely fair to me. Can you clone this guy??? He’s definitely an asset to the Extra Space Storage brand….Somebody give this man a raise!",
"date": "2026-01-08T18:48:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to recognize Lee's outstanding service. We'll share your praise with him and our team.",
"replyDate": "2026-01-10T00:34:45.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6af759d2-4ff1-4c1c-8fcc-4f756e0d056b",
"author": "Nancy Paul",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUOpzrhamgffBudGMjtwqfJ7c8Hq0RqHV66Jsh97cL0kLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and friendly!",
"date": "2026-01-07T20:39:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear you found our facility clean and friendly! Thank you immensely.",
"replyDate": "2026-01-10T00:34:45.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a551bccd-b8f1-4e4e-804f-f5b973513a45",
"author": "Eric Gilpin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb9IwpdzEdvdq88HRNNuGTw_t2u-GjGj2SyBzYphGKLmXyXg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service with Lee. Walked me around the lot, explained process in detail. Answered all questions. Clean facility.",
"date": "2026-01-07T13:17:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Eric! We appreciate your review and are glad to hear about your great experience with Lee at Extra Space Storage.",
"replyDate": "2026-01-10T00:34:45.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "56b5186d-9845-4774-85a5-087e87e80d7b",
"author": "Rozlyn Yale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr1pjlooL0CaWypacBITpZYlwYa1BdiaGNVQ6lOkRlI_iGxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Could not have asked for better service. Lee is a doll. Kind considerate and so helpful. I encourage anyone who needs storage to contact Extra Space Storage",
"date": "2025-12-29T15:49:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear Lee provided excellent service! Thank you for recommending Extra Space Storage to others.",
"replyDate": "2026-01-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "988e2085-caa1-4a1c-98c5-218c72892b23",
"author": "Andrew Lipski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfGK0dnyXMYJovDpd7wdlby1GKuULKfx8pqLc0g4L6nAM1bA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee has been more than awesome to work with. Always available to help us if we need anything.",
"date": "2025-12-23T18:05:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback about Lee! We're thrilled he's providing such excellent support for your storage needs.",
"replyDate": "2026-01-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffe268d0-beda-4d33-b8a8-d684945d4247",
"author": "Joe H.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhQbLOAOJa14o7YUKszRAhEvMhszeCAnV4qd8foMqtTIqKDUk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Last min on a Sunday night and they got me right in no hesitation. Also called first thing in the am to make sure I got in ok. Very pleased with the out come.",
"date": "2025-12-22T15:13:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience! We're delighted our team provided excellent last-minute service and follow-up care.",
"replyDate": "2026-01-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d75a0f2e-82fc-4188-a347-9662157f1ad7",
"author": "Bryant Thornton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJltjyzQM8yEgm00ccIdOVNskazbkes40urutzypP4Ue0DsZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location and excellent customer service,Lee is the best!",
"date": "2025-12-20T17:54:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Great to hear you had a positive experience at Extra Space Storage! Lee truly is the best.",
"replyDate": "2026-01-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "504028ae-bb67-4c05-b715-112c606ca969",
"author": "Scott Low",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3DvY4-HBfjLj9LuEbOKcrWBaCOms7136a2mrgH9XvCI88sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store stuff. Thanks to Lee for all his assistants.",
"date": "2025-12-19T18:37:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2026-01-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "96b73f76-52c4-4e2f-a4c8-caee9a2a24eb",
"author": "me my myself and I",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3sKhmJ8DAgo5HbPV_jHRtx8LMBIyx7jdSjiuk67vyKhPkRzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is amazing, and I love this storage place.",
"date": "2025-12-19T17:10:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! Lee truly is amazing, and we're glad you love our storage place.",
"replyDate": "2026-01-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1b9bb285-ec3d-4159-80cb-2a52e9844423",
"author": "Mitchell Fourman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUamuDgvkJO2aKEmatCz6zWibsPT4ebe2sb2h8pJW9jgcv3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-15T16:02:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Mitchell! Please stop by our office or call us if you have any questions.",
"replyDate": "2026-01-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ef79aaa-6a63-4cc2-a30e-5d199105c6f5",
"author": "R B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJviTaJWInXnYPVTRxNR1vgjJoYP9eORS_ytXgqtr3FuKYrAGQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee is the consummate professional… he took care of me as I was stuck in a precarious situation and understood my plight and was able to put me at ease. I highly recommend using this facility for all your storage needs.",
"date": "2025-12-12T19:03:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for recognizing Lee's professional care during your difficult situation. We're glad he could help ease your concerns.",
"replyDate": "2026-01-10T00:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "20dc26df-598b-46fb-bc28-0884749558e4",
"author": "Broemel Oti",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ20Cnq-NgiF4ZXuOk90zQtf-poAo1xf-nvI47jL1pBcx0Hvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was a great guy. He assisted me perfectly.",
"date": "2025-12-05T17:08:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear Lee provided perfect assistance! Your positive experience means everything to us.",
"replyDate": "2025-12-10T00:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c1a4bf8-5a48-4800-b486-78294abe76f8",
"author": "Princess Tobi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcgWBLoIBk5QbqWhtPw5BGY-kuj7OSRXxfg7bLaRGTVXLZG2ZT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very pleasant and helped me out a lot! Even took the time to go through the price with me to find the right size storage!!",
"date": "2025-11-29T14:25:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for highlighting Lee's excellent service! We're delighted he found you the perfect storage size at the right price.",
"replyDate": "2025-12-10T00:34:58.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b80837ba-f234-4027-8a40-977113a0f1d8",
"author": "Keshia Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8CXw3TssjFQCIAz7y5Tr6YeXzOYocFvhqvDYVLV7HWM6BqT0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee, was very friendly and professional!! I’m so glad we chose this location… ☺️",
"date": "2025-11-29T14:24:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear Lee provided friendly, professional service! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-12-10T00:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b23fd54-8b1e-426e-938f-495fad7530ee",
"author": "love nayy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpZ4y1x1v6mauMS885JrbIlpJfWq7q4_f8uzMNMwI3sk0O=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was an amazing help! Very nice and generous !",
"date": "2025-11-25T18:36:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback! Thank you for sharing your experience with Lee at Extra Space Storage.",
"replyDate": "2025-12-10T00:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da70ad0c-d65d-48a0-a7d9-0b438b2592e3",
"author": "Ken Bertagnolli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8QPFPNzHfCVKeagX4ZcGAIX5UfJIxdmlVNkmjmUY1WwPbQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-24T18:33:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Ken! Thank you for being an Extra Space Storage customer. ",
"replyDate": "2025-12-10T00:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "330021fa-1492-4089-af30-c6ba23c45528",
"author": "Natalya Pukharev (Natalie)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLtiFrIzWiCpnPNssFL3esVH3fqIn8A1mF-xk7jflQZwf3emY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful great place. I would definitely recommend this place to a friend.",
"date": "2025-11-19T18:57:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience! So glad Lee was helpful and you'd recommend us.",
"replyDate": "2025-12-10T00:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6732f769-9e37-4aa5-a5ce-a7b9eb3445ed",
"author": "Antonious Khalil",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcN5dcCtZI4i81-QM9zG_4yGAn0HUJTOrl24tyWsLTKWk7KQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was quite service oriented Highly recommend",
"date": "2025-11-18T22:17:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about Lee's service-oriented approach and recommendation!",
"replyDate": "2025-12-10T00:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c6a90bd-4fb8-4c9b-bce5-9c535dc71c42",
"author": "Joshua Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiJ8daV5v7x2zO7B32PivcT69WcbivxJIEwlTMPuLnHQRTLx2h7A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee was great! Super patient with me while offering me a wide variety of options for multiple items and orders",
"date": "2025-11-14T17:38:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear Lee provided patient service with great options! Thanks for choosing Extra Space Storage, Joshua.",
"replyDate": "2025-12-10T00:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de727151-90ca-4787-abf5-c5a19b5b48d0",
"author": "JoAnn Hanak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVoiKlW5VCxI9P-98rhOsAWkC4jLmPdlMpB3QMG3lDQ_4F0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and reasonably priced",
"date": "2025-11-12T01:06:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your feedback about our clean facility and reasonable pricing!",
"replyDate": "2025-12-10T00:34:58.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "10ca5402-57c4-4be8-97ef-82531e9b8316",
"author": "Rachael Hanak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITmEZ9U9kni3sb0AycvFOQCgKpQXwfUS3I9uQrVFeeaUj1wQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was so helpful! I needed a quick turn around for a storage unit and it was so easy to do",
"date": "2025-11-11T18:40:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear Lee made your quick storage unit setup so easy!",
"replyDate": "2025-12-10T00:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eac20d1d-e5be-4313-b26f-b47b1f81561f",
"author": "ramon garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGZZGvQkmqPcqxGS86TomHZS3KXDq8-knI2athl2TIl4CiAWTg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mr Lee is amazing!!! He’s the sole reason I’m renting here!!",
"date": "2025-10-29T16:25:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We sincerely value your feedback about Mr. Lee! Thrilled he made your experience exceptional and earned your business.",
"replyDate": "2025-11-10T00:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "982e0ace-e49a-4243-b0ea-318045d4b5ae",
"author": "Tanner Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCrLijoJPjIG1llHOksfyhZGAbNlxNoq6uEZqWl0he8YRZgg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very easy process. Lee cleaned up the unit the very next morning to make sure it was up to their standards. Very friendly and easy to work with. Would highly recommend",
"date": "2025-10-28T14:18:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! So glad Lee provided excellent service and the process was easy. We appreciate your recommendation!",
"replyDate": "2025-11-10T00:34:58.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "af62ce95-29ad-4c57-8faf-1e8696218f24",
"author": "Allison Redrow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLG1ekFysEMivjUORbJnW3FpPqUKTZ08v1K4VMiP5kfljXsyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Lee was great very helpful an understanding so last minute! He was great!",
"date": "2025-10-25T17:01:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for recognizing Lee's helpful and understanding service, especially with your last-minute needs!",
"replyDate": "2025-11-10T00:34:58.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ebd3b95-64c0-4f75-aa05-027dbd59f4ab",
"author": "Anthony Difilippis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhc3V4_Jmlsw8hUkxOG5NtQJA3hd2Es_q_qXN6fYcmG58UdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very awesome and was a pleasure to meet and work with very satisfied customer",
"date": "2025-10-23T20:05:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about Lee! Thrilled you had such a positive experience with our team.",
"replyDate": "2025-11-10T00:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "77402594-a973-4383-ab8d-8f4f992a8132",
"author": "Richard Warrington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJS5xw_yBr9ylQtEAZQZ5HHEsoSao9NrwYnYPwPRHyYBXGwrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kind, friendly assistance. Ensured we were satisfied with what we were getting and got us a great deal.",
"date": "2025-10-21T19:44:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear about your positive experience! Thank you for recognizing our team's friendly assistance and dedication to customer satisfaction.",
"replyDate": "2025-11-10T00:34:58.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f1dd65e1-eddb-4a51-ad8a-97a3db8e2308",
"author": "Nick Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXXcxxnBi2JEDIw1aS2p007cBGIQeDjlZp34KSTLRo4YdvSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee helped us get unit and parking very quickly - great service",
"date": "2025-10-21T19:43:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for recognizing Lee's quick help with your unit and parking setup!",
"replyDate": "2025-11-10T00:34:58.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "675f229b-4c0d-4f96-b414-38539eea9c2c",
"author": "Deanna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImUraCVdcbKEHKJoQW4brNXG08nf-rrhSZkMCP7U8UCCJRuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was excellent he fixed a huge issue mistake I made",
"date": "2025-10-14T20:11:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words about Lee! We're delighted he could help resolve your issue effectively.",
"replyDate": "2025-11-10T00:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "af5efca9-4883-47f5-a866-98c576692bf7",
"author": "Jon Neale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInxxIWDsiufLL3Lb7wc5XzFkLUzND1tOeHvUKFTsic_QBiAQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee at Extra Space was great to deal with.",
"date": "2025-10-11T16:15:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about Lee! We appreciate you choosing Extra Space Storage.",
"replyDate": "2025-11-10T00:34:58.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "09b7b2b1-ccec-41bd-af3e-749941ecce04",
"author": "Elizabeth Sowers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQCesZJaCzQgcbzcvq-dWIbP1c5yVZTuaZ5qUM9dqwKGdWyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My father passed and Lee treated with so much compassion and kindness. And he actually spoke of my dad personally—he wasn’t just another number.",
"date": "2025-10-11T15:39:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback means everything. Lee and our team deeply value treating every family with compassion during difficult times.",
"replyDate": "2025-11-10T00:34:58.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "626b37d9-579c-43fd-ad97-57044453ba1f",
"author": "Ashley Bellesfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfYstTQw6rbfNeFhx3WAyl0MdvtzTj9KXLdKIsDorvTY232HTW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was a great help today",
"date": "2025-10-06T20:20:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear Lee provided great help! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2bf8ae20-afbb-47ba-8840-d26e21252b89",
"author": "Del Ochoa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUm-cWJUYd_bm0l3N2frhf8ANZOtukbog7X4BwW6C-oyc5ATdY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful and extremely courteous Highly recommend",
"date": "2025-10-04T16:30:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the great feedback about Lee! So glad he provided helpful, courteous service. We appreciate the recommendation!",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1fc60bb1-81c7-4262-bb0c-66877897a577",
"author": "Tim Wozny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqIOo_LmaMK5Zk-OEYASpKg1XkbEmz4MZCDeuL6zjuMKpXBg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The unit was clean upon check-in, Christopher was very helpful in setting up my account. My rate is very reasonable compared to my last storage unit. I initially spoke to Lee and he was very helpful in making my decision.",
"date": "2025-10-02T21:16:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Tim! We deeply respect your kind words about our clean unit and helpful staff. If you have any further questions, feel free to reach out to us at (856) 530-0001.",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e8ce8731-1a74-427f-a389-80636b8990b1",
"author": "Zach Young",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBTRT6yoWmWcOAF804f-8Rqm9rxNzLAnGqJmfapAoMENzgpkdl0w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee and Chris were both very accommodating!",
"date": "2025-10-02T15:38:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words about Lee and Chris! We're thrilled they made your experience great.",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "726b9aad-6be5-4144-937b-38d80a58eacf",
"author": "Kyra Hassman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfLpusPqaTJNQyRGIYgdiwR2g4jip0kI9th7tyFtgKVDU_72Ec=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was incredibly helpful on multiple phone calls! Our time at this Extra Space has been wonderful!",
"date": "2025-10-01T15:00:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear that Lee was incredibly helpful during your time at Extra Space Storage! Thank you for sharing your positive experience, Kyra.",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "73c80d62-c260-4c8d-aeca-168d46284d0c",
"author": "SARAH CADENGUE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKVpDkDPoM4yURA1-b-vOh7xxYhSsgqXKFtHHQwb1wFMMKydf-=s64-c-rp-mo-br100",
"rating": 5,
"text": "excellent service",
"date": "2025-09-30T16:24:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your excellent service experience with us!",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "107e1e77-2b1e-4453-9f28-d44eb9364d8f",
"author": "Samuel Moquete",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbB-6YEpZvuLP49uMozg5G4YXMCY3oQ_gf08-tny7sl4OfGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Store manager Lee was a great help informative",
"date": "2025-09-27T19:56:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Samuel! So glad Lee provided great help and kept you informed throughout your experience with us.",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "edc0e2ce-6ca7-4a51-814e-a72a0e075435",
"author": "Bob S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQbqI5jwR7IEn2zYxb71cmN539FKeJm6hbzEFKmTqICOE1dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was excellent. Very informative, patient and efficient.",
"date": "2025-09-15T20:32:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear that Lee was excellent during your visit. Thank you for sharing your positive experience with us!",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18d50e8a-8079-4bfe-9a26-9d66ccf5ed9b",
"author": "Debbie Sawyer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXvB0D1Qcne_3y6BD8rxZGSQ9-iTt-TA8EPIHNiBsG1yzemTs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is a very friendly and helpful person!",
"date": "2025-09-15T16:07:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Lee was very friendly and helpful!",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7a19ad09-5ab6-45e3-802f-7b05f08c8f0b",
"author": "Ansar Saalih",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbWsLz2ayA0aTA7RevRQ5X2RURwuROgbmjYx9vkYZXdqIQMc0O=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My daughter is between Hawai'i and New Jersey. I plan to move out West. She plans to do Dental School on the east-coast. So, this was the best temporary option...",
"date": "2025-09-14T19:28:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! So glad we could provide the perfect temporary solution for your family's transition.",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "337ac5f8-8f64-4c78-b66c-fd13713d54ad",
"author": "Jorge cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUC3aGFdSf2slN2Z88UVCVp8stQeO_dczgM6SulxLRDUgJImif=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing first impression with Mr. Lee, great customer service and the unit was ready and spotless on arrival, thanks Mr. Lee.",
"date": "2025-09-13T21:23:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words about Mr. Lee and our spotless unit! We're thrilled your first impression was amazing.",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a1cc4fdf-9cf9-4766-9038-9c5bee96edc7",
"author": "Matt Jefferys",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyZHIgnt0swX52JQq5vGGOwv0-nQYuDZugg_hY2gJ6lXuMhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great check-in process with Lee! Easy to work with",
"date": "2025-09-13T20:28:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the kind words about Lee and our check-in process! We're thrilled it was easy.",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b665e8f-4ff0-45c0-8802-c65736e41fc3",
"author": "Jacob Dougherty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCTTWJuqesTURDd3eDOVahVH8MVPZrwW8yYYyfU1Eiy7j_xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice lockers have a lot of space and staff are kind",
"date": "2025-09-12T17:14:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear you enjoyed our spacious lockers and kind staff! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0f869a45-d525-48af-b419-6fde442ba147",
"author": "Qveen Lxna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3p1fAH1bjO5fuIpZLzRUUlXdJI9uOaIZMvxndQQw7OJeKlC1J=s64-c-rp-mo-br100",
"rating": 5,
"text": "i came in today and Mr. Lee helped me out today with a storage unit for the second time !for me to storage my stuff i highly recommend him if your looking for somewhere to storage your things!",
"date": "2025-09-12T14:55:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to provide feedback. We greatly appreciate your positive review and recommendation of Mr. Lee's service at Extra Space Storage.",
"replyDate": "2025-07-10T00:35:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59a784be-453c-4167-8a02-eeffda1e0939",
"author": "Aaliyah Saalih",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDIhoDoTbdQ9tWP9L_gofdNgVn16c20RCa4Hg8GXMyjoi49A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Lee was extremely helpful and accommodating in my smooth transition to getting a 5x5 unit. 100% recommend",
"date": "2025-09-12T13:40:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear Mr. Lee made your transition smooth! Thanks for recommending our units.",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d8fe7504-fc73-439f-8798-2ec7f432b1bc",
"author": "musiopath",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAK1hZT4QSxJ8LzBXrLW3RYjWp4Uq4ZW4WclTt_IGk-wCp6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was excellent and helped me at the end of my work day in a quick and efficient manner.",
"date": "2025-09-09T19:20:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear Lee provided excellent, quick, and efficient service at day's end!",
"replyDate": "2025-10-10T00:35:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6d5bb25b-2b1e-4feb-8c86-0742de44d9a6",
"author": "H Hh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwbqhZ96qsxiyF2IYGkBoT9P9mYFwRlrGC3UQYIaTtAC5xKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful even after his shift was over, he had no problem with helping me. Great service. Thank you again",
"date": "2025-08-30T21:40:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! Lee's dedication to great service, even after hours, shows our commitment to helping you.",
"replyDate": "2025-09-10T00:35:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dcb4ebfe-e428-4358-8f90-f25f67e08930",
"author": "David Stambro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPVJcbajeSXHq-Z-dvUDdR4ycWV1ymBX5DdDXMKuzErsz0XzE-Eg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome customer service highly recommended",
"date": "2025-08-30T19:20:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your awesome experience! Thanks for recommending our customer service.",
"replyDate": "2025-09-10T00:35:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16681bfc-9beb-4ce3-8f88-eabaf561ab34",
"author": "David lugo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAtrTdBymONbpN9dK0Esmbymmyxj7i8a3qvI200Vnb5vYQqhWg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Abbey was awesome to deal with to be honest she was one of the best Clerk I ever dealt with",
"date": "2025-08-30T15:13:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear Abbey provided such great service! Thanks for recognizing her awesome work.",
"replyDate": "2025-09-10T00:35:04.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2b83de94-b5bf-4969-b007-bf479ce7265c",
"author": "Carmine Puteri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYpjPZI7MGUvWYy1Y83NUDadFg4gwcO-hW7zCwm3NaGVo2BQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was a pleasure to work with and I’d recommend this location because of his professionalism!",
"date": "2025-08-27T18:54:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about Lee's professionalism! Thanks for recommending our location, Carmine.",
"replyDate": "2025-09-10T00:35:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d0ab7490-132d-4ed0-86e2-0c784b3dcae4",
"author": "John Ronny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdtmh9e1AlpezFpwHoEakzRAUzQQzik0ZaAk4H6zMch5P50g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was super helpful like this location a lot",
"date": "2025-08-27T15:34:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your feedback about Lee! So glad you like our location and found the service helpful.",
"replyDate": "2025-09-10T00:35:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9b15a428-e429-467c-9f14-71ac37680cc7",
"author": "Diane Audain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhi4bVLYEQhhaBf6pTrosBaDQj67-G3oS8IWU0Jg_8aXyp3w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We bought an RV - kind of spur of the moment & needed a place to store it. After numerous phone calls, and rude people, I called Extra Space Storage in Glassboro NJ. I first spoke with Abbey on Aug 21, 2025. She was courteous, professional, knowledgeable, and genuinely friendly. We managed to finally look at the space on Aug 26, where we met Lee. He was just as professional, courteous, knowledgeable and friendly. The facility is clean & well monitored. Lee took us out to see “our spot”, all the while easily conversing with us. We came in, signed our paperwork and normally you would be rushed out the door - however, Lee and my husband continued to “shoot the breeze” until I finally said - we’ve got to go! There aren’t too many places anymore where you can get service along with friendliness, unfortunately. However, Extra Space Storage is truly a gem in this world! We highly recommend Extra Space Storage to anyone that needs that little extra space!",
"date": "2025-08-26T20:24:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words and are thrilled to hear about your positive experience with our team at Extra Space Storage in Glassboro, NJ. It's wonderful to know that Abbey and Lee provided you with such courteous, professional, and friendly service during your visit. We're pleased that you found our facility clean and well-monitored, and that you felt comfortable storing your RV with us. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Extra Space Storage for your storage needs!",
"replyDate": "2025-09-10T00:35:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "28d87884-bc77-4255-abcf-40d1aec0b34a",
"author": "Peter Audain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-el5d2IYLv2MjsSoU5e30d-p-iIebBS41ODywUhHrNlf73K5o=s64-c-rp-mo-br100",
"rating": 5,
"text": "We bought an RV - we didn’t think too far ahead cause we suddenly realized we would need a place to store the RV when not in use! We started calling around different places to find a spot. After many calls, we found Extra Space Storage in Glassboro, NJ. The employees here are phenomenal. They were helpful, knowledgeable & very personable. The whole process was smoothly executed and professionally. I would highly recommend stopping by for all your storage needs.",
"date": "2025-08-26T19:07:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're privileged to have provided you with a smooth and professional storage experience for your RV. Our team at Extra Space Storage in Glassboro, NJ, strives to be helpful, knowledgeable, and personable in all our interactions with customers. We're delighted to hear that the whole process met your expectations. Thank you for taking the time to share your positive feedback and for recommending us for all storage needs. We appreciate your trust in our services.",
"replyDate": "2025-09-10T00:35:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dbf4abe6-45ac-486e-a36b-ccd20ce42dc8",
"author": "Alison Waldman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrV1k0uF2V4MVviAOMgTcC4wMBy-bfXcJ0xQRQl-OyOoxoXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick response. Great customer service. Very friendly and helpful",
"date": "2025-08-25T20:17:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback. We are delighted to hear about your quick response and great customer service experience.",
"replyDate": "2025-09-10T00:35:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dbc0a017-7a9f-4509-8e47-bbe0f31266c2",
"author": "Mary Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJymrbDUrQeUiHGu0RjTAFUxUUDF7eAjm1HlDOalcIiu9yMCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-25T18:56:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Mary! If you need any assistance the future feel free to stop by or call us.",
"replyDate": "2025-09-10T00:35:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da48a538-1658-488c-988f-357b5f85041a",
"author": "Ryan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBbaZ-kXwugs9MRqbIn3Aqk4M6Y8BwT84cOqAY6ciRw8kDRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Abbey was great on the phone and super helpful with everything I needed.",
"date": "2025-08-25T16:23:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Abbey provided great phone support! Thanks for choosing Extra Space Storage, Ryan.",
"replyDate": "2025-09-10T00:35:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1be36a6a-48ec-43f5-9795-61e7bcf47f26",
"author": "Shai B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKmsrF-d4PjxhUpJxQt2T8c_l1ZkYIgrq0dLYVbXA9XLT_WQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The process was smooth and fast. Access to the unit was stress free and staff was friendly and helpful!",
"date": "2025-08-23T16:44:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Shai! We're happy we were able to provide a smooth rental experience. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2024-07-10T00:35:09.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ac2f5984-0c42-4efb-95ff-15ac6bf2229d",
"author": "John Moran",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6ie8hpjaBgp-ujzt16GJ2HJpmTOMKLpBeCjCLEbyLjUShAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was amazing to work with very helpful! Thank you for setting everything up and with in my budget.",
"date": "2025-08-23T12:43:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear that Lee was amazing to work with and very helpful! Thank you for the positive feedback.",
"replyDate": "2025-07-10T00:35:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8e4f914e-46f6-4778-bf74-8a834adbd99f",
"author": "Camron Snell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPx0mXknIA643ee6UK6p8mnN7syqU8bwATCdUFFEu50A-yfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the pleasure of speaking with Abbey over the phone, and her service was excellent. She was patient, professional, and very knowledgeable, answering all of my questions clearly and making the process simple. Abbey went above and beyond to make sure I felt comfortable and informed. It’s rare to find customer service that feels this genuine, and I really appreciate the effort she put in to help me. Thank you, Abbey, for making my experience with Extra Space Storage smooth and stress-free!",
"date": "2025-08-19T13:45:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! We're so glad to hear that Abbey provided you with excellent service and made your experience smooth and stress-free. It's great to know that she was patient, professional, and knowledgeable in answering all your questions and simplifying the process for you. We truly appreciate you taking the time to share your positive experience with Extra Space Storage. Your feedback helps us maintain our high standards of customer service.",
"replyDate": "2025-09-10T00:35:09.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "287c9eae-12dd-475e-b303-2a1d03ce9e02",
"author": "Sol Herrera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXHqg0Mc1nqhoOqOmzor72g9j9ClCcx2gUAHmUHHxC9P6DCMrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good experience with Lee! He was really\nHelpful and friendly!!",
"date": "2025-08-09T16:57:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your feedback about Lee! So glad he was helpful and friendly during your visit.",
"replyDate": "2025-08-10T00:35:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c1ee4327-729a-4663-b0fc-e663ad69217b",
"author": "samantha esslinger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzKrXvTBfKUhsKz2lMPMrxfH1neuCt3N-6oo_WMuTEvVhyNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful and friendly",
"date": "2025-08-09T16:53:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear Lee was helpful and friendly! Thanks for sharing your experience with us.",
"replyDate": "2025-08-10T00:35:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1339c4dc-177e-47f4-835d-b4f26ef749fb",
"author": "James Esslinger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSTRL72LPt4oSkFhhzUM2diu1g1QRe0qAAe6yFOjbNPi3ezw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful in helping me with a climate control unit, I absolutely recommend him to anyone looking for a unit",
"date": "2025-08-09T16:53:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! So glad Lee helped you find the perfect climate control unit. We appreciate the recommendation!",
"replyDate": "2025-08-10T00:35:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a94b5426-6b60-4020-9477-245d1c5de55b",
"author": "Metric Intl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgvojeAOpaHz7E8OpAyy7jx6vFH88dT4jJkdguZ5OUytBkWhZ_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just moved in thank Lee",
"date": "2025-08-04T23:27:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your move! Thanks for mentioning Lee - we'll share your kind words.",
"replyDate": "2025-08-10T00:35:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0654add-eab8-4e25-84ea-fecb8037ac66",
"author": "Rondavet Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVookLnOtOh_RMsaHT52nnLzoXRA9ZKGiTZFO81tFbNHJGj797pRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful",
"date": "2025-08-04T19:06:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the helpful feedback! We're pleased our team made your storage experience smooth.",
"replyDate": "2025-08-10T00:35:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5cbc3ff1-61b0-44ab-973d-dd532e65b254",
"author": "Torrean Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9YkGzhS_dnN9MfdebW6_WMAK7S7HXWymUlmuAdyX08lNF-Sk=s64-c-rp-mo-br100",
"rating": 5,
"text": "The gentleman Lee gave great customer service and made it a smooth transaction",
"date": "2025-08-04T19:05:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the kind words about Lee! We're thrilled his great customer service made your transaction smooth.",
"replyDate": "2025-08-10T00:35:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "038cf24b-ab83-4757-b130-ff306c55a4e9",
"author": "Timothy Slogik",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF_66MdIf0rFEufud4Cq7UPQnfuMrLFaugp5jmavdOWBcgGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to work with.",
"date": "2025-07-26T20:14:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear you found us easy to work with! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-08-10T00:35:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "783c9ba2-1158-4761-a15b-16d58f1327ee",
"author": "Faith Collier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaNPkF4gWcvL4zcT0dKLptV2UEQn4XTlTNcRFbKIggaCDurKx3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very kind and fair staff we have been customers for 5+ years!",
"date": "2025-07-25T14:29:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to have your loyalty for 5+ years! Thanks for recognizing our kind, fair staff.",
"replyDate": "2025-08-10T00:35:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "48a3890a-d667-4f0d-9286-1e28ad6dc5a1",
"author": "Nicholas Godfrey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKskQtxj_4SKOZxW3-5-xlGf0j0bEcynZ7p0nDiW31OOkOl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful",
"date": "2025-07-19T16:40:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lee was very helpful! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-08-10T00:35:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "85234f1d-3961-48f5-aede-a0719a1cf355",
"author": "David G.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwktmeRvUB28GiyRa4uiNyleJuXqBrTyC5lMinKZU-tfRazT3J=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was excellent at his job! It’s nice to see someone who cares about what they do",
"date": "2025-07-18T18:59:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about Lee's excellent service! It's wonderful when our team members show genuine care.",
"replyDate": "2025-08-10T00:35:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ddec5046-2a4d-4f89-b06e-65eacf51a381",
"author": "David Goodwin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZlAmt4Y6KEJpXqDuat753tYxPJpMhX9cSyYQZ00tYg8uVNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was amazing when I signed up for my garage today, helped me get the best prices and was a great help!",
"date": "2025-07-16T21:30:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lee provided amazing help with your garage and best prices! Thanks for the great feedback.",
"replyDate": "2025-08-10T00:35:09.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9a6b78da-bc49-4140-962c-6c5b1a917d24",
"author": "Barb Greenland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUu6hx3HYo39g-PnT8pMadlbyzJQ73aoooVFfy8jE3_e58g9-9S=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was in need of a storage unit quickly with 34hr access. Not only did we get wonderful customer service, Lee and Doug we're amazing. They showed me all available units indoor and out, they found us the best price around anywhere. Lee was knowledgeable and courteous and treated me with the utmost respect. Id recommend Extra space Storage to anyone who finds themselves in need.",
"date": "2025-07-15T17:15:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your wonderful experience with Lee and Doug! Thank you for recommending Extra Space Storage.",
"replyDate": "2025-08-10T00:35:10.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "7e6f4efd-06f8-422f-972b-cf69b5d07743",
"author": "Tyler Greenland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9Q_DdZQIq1-j7brkwuiqSubOWCo8NrCnvS2KOicpyQm8x2TU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with very helpful manger and workers thank you. Ask for Lee if you need help",
"date": "2025-07-15T17:13:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great experience! Thank you for recognizing Lee and our team's helpful service.",
"replyDate": "2025-08-10T00:35:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bc246059-d420-4775-9bb3-ab66cae88f3d",
"author": "Glauco Schaffer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUDDXQI1ykl8FaO4p-3t2cxLtCng1Ib2yHilwHjl8MVnAAg3VafQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-07-12T17:29:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Glauco! We're so glad we were able to meet your storage needs. ",
"replyDate": "2025-08-10T00:35:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5b88371-d1e6-4ac4-b008-7326259b3be4",
"author": "Glauco Schaffer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8MQUlB3CPvNuC_y9YxiKj_An0goIQDkMmIBfjfGpexK7JyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-12T17:28:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Glauco. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2025-08-10T00:35:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1edefda-3b68-4e90-9c47-1919b8ca53bd",
"author": "Elba Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUP5lzXB5pT1yA3yk3lle2l1RijnLWA-VeX2ygbBfsI9vimmdKc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was super helpful and provided great service.",
"date": "2025-07-12T17:18:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lee provided great service! Thanks for recognizing our helpful team.",
"replyDate": "2025-08-10T00:35:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07fb53d9-3496-4eb6-acec-bcea33918070",
"author": "Hanifa Snell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtD0TKCP0etKEZKTeoF0eaEGeDWwE3iH3zA4UDQveicaTeZWGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! The staff was helpful, the facility was clean and secure, and getting set up was fast and easy. Prices were fair, and I felt confident my things were safe. Highly recommend Extra Space Storage!",
"date": "2025-07-12T13:08:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great experience! Thanks for highlighting our helpful staff, clean facility, and easy setup process.",
"replyDate": "2025-08-10T00:35:10.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a2a71abe-4f04-4a27-8795-82763b207ec4",
"author": "John Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF49Gw8S1pe2PmRMJawTRgKDUcezbJUY1kkCKh9UbBkSPy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful service",
"date": "2025-07-10T21:44:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your wonderful experience with our service!",
"replyDate": "2025-08-10T00:35:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8394c13a-1f68-43c0-8228-c51398c70245",
"author": "Caren A Morrison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUF_QajAtR6G3sKXeE49jmZvf_DlkrHI36igLOVAsuLu0NzLzIN4g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-07-10T15:27:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Caren! We are grateful for customers like you. ",
"replyDate": "2025-08-10T00:35:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e428842b-1be3-4033-85bf-9bb0ec81494f",
"author": "Patricia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVipIZTlhehpXJflQlERMkDVy5ywS0eqz2eWz09hGk_xn5OHN1P=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was great a pleasure to work with..\nvery helpful",
"date": "2025-07-03T16:37:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lee was great to work with and so helpful, Patricia!",
"replyDate": "2025-07-10T00:35:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ac97fe8-fea8-4203-99bd-d1069d1114a1",
"author": "D T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5NG4IoCuGDZJaE3a6r7h1Cal-gu_2UzWs5EXPZW6qEE-TOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is awesome and an asset to the company",
"date": "2025-07-01T17:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lee is an asset to our team! Thanks for recognizing our staff.",
"replyDate": "2025-07-10T00:35:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1461f13a-24c0-488e-bd21-308559a9ec94",
"author": "Lea Marie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNI11j0KYfFkXj_pWLpmp-MxcNYQvc9cft6PbO3l6alRMDCbMUjw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just reserved a unit this morning and Lee gave me a call to confirm he received my reservation and how to access the site and my unit. Lee ensured me that the unit would be clean upon my arrival and that he is just a call away if we have any questions. Really appreciated the call this morning as this is my first time using a storage unit !\n\n6/29/2025, I just ended my lease at the unit and Lee made it super easy. 10/10 would recommend this storage facility",
"date": "2025-06-28T21:33:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your positive feedback, Lea Marie! Thank you for choosing Extra Space Storage for your storage needs.",
"replyDate": "2025-07-10T00:35:10.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "7aa04a50-189a-496e-9e80-c1b90cfb093b",
"author": "Lynda Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbU9TcDvjKER0CWMnr-nZgmvfrDjbzPfq9LzhwRfy2Bq4Gh1GS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Luv this storage facility. It's clean and well maintained. Lee is very professional, and pleasant. Would highly recommend.",
"date": "2025-06-28T18:18:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear that you love our storage facility and that Lee provided professional service. Thank you for taking the time to recommend us.",
"replyDate": "2025-07-10T00:35:10.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9ac8a41f-92d3-4093-84f2-9ec7e3e4e8e7",
"author": "Amanda Monteiro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwOeKU2s9d3kJjqppVdvSUO1l41a_a0bRv6lU0x5NSG-i-9-t6qg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee has helped us beyond words especially in a last bind. He is kind and is a business man with a great demeanor. 5 stars!",
"date": "2025-06-27T19:28:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're privileged to have been able to assist you in your time of need. Thank you for your kind words and 5-star rating!",
"replyDate": "2025-07-10T00:35:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cbe55321-b343-45a7-8bfe-a7f7ba208b9e",
"author": "Yan H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFClcolSv4NxYpx-GXd3QQei56ryBUv9Ha9F6eva3Xfhbxejg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee has been extremely helpful!",
"date": "2025-06-27T19:27:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear that Lee has been extremely helpful! Thank you for your feedback.",
"replyDate": "2025-07-10T00:35:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ea859b7-50f8-4806-8312-027f8d1505c4",
"author": "Tina Price",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0C_Mrr5xsHbYsRvovyFMaMLd6GiEvuYxWBJmDvNC80ZgxSZNIbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was amazing",
"date": "2025-06-24T17:28:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lee was amazing! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:35:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62421ecc-89e2-4ac0-885c-f1ad8eb41106",
"author": "Russ Kershaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVmxXhE6ZQiNQUGHBskyLbivsQ584qsT9klMa3pRA93UUyow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very help with my situation.",
"date": "2025-06-20T18:06:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lee was very helpful with your situation! Thanks for sharing your experience.",
"replyDate": "2025-07-10T00:35:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9620a30a-5fe0-4623-afe2-ee881deb06c7",
"author": "victoria campiglia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRtv0BL5HwQdwRCJuIs9mjCwlcHQBTZZxN9rG-RM0K89YmBcjJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in last week and Rose helped me out. She was awesome, I recommend!",
"date": "2025-06-18T16:31:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Rose provided awesome service! Thanks for recommending us and choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:35:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a6bd74c-0bc1-41bb-95b3-a39828731046",
"author": "Brittany Llama",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVV9jGGMvy6kSe8NIjW8Y4o_a8DaNRWfYtqSi09QDRXbzjkvXmkrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice guy who works the front/grounds. Overall clean and secure place.",
"date": "2025-06-17T18:33:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with our team member and facility! Thanks for noting our clean and secure environment.",
"replyDate": "2025-07-10T00:35:10.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "89822bdd-566e-4d28-a3a1-6bd8ccb739e8",
"author": "Socorro Moreno",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRQ_fz2W7IOftYEviESEnJ9Ipj8wKV7tD-P37YfsZkGrmV0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-16T20:46:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Socorro! Your feedback means a lot to our team.",
"replyDate": "2025-07-10T00:35:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a9ba46b-b3d9-45a3-aaf9-9deff8db4dbf",
"author": "Brice Ragan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLg7ta9dY3yurDr0LRQOQDV9YtMc-smMK6pHqc6hrxnXfcwAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rose was very professional and informative",
"date": "2025-06-12T18:07:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Rose was professional and informative! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a678b58-083b-4c43-b6fe-f9e398fa0e41",
"author": "Emma Chambers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpm59ZseMTQYNQ7L2nsZ5vgfs9fB9kpP_TfGoJ0Szm58CcOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such great customer service!",
"date": "2025-06-04T21:25:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great customer service experience. Your satisfaction means everything to us!",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "914dfa53-453a-4204-bfc1-8d772c74e4f4",
"author": "elaine allsopp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLRLEa-lGetcWOeI-0WGq_WZp4NexWLrZigI3oCRzVXENRyDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was the best! Made everything super smooth and so easy! BEST customer service. The Lot and storage area were clean and very easy to access. 5 Full Stars!",
"date": "2025-06-02T15:38:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lee provided excellent service! Thank you for highlighting our clean facilities and easy access. Your 5-star rating means everything to us.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "b310e680-6786-42a5-9f27-89f65d483efc",
"author": "Helen E",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxmqzELHhk153FiYfHPkfkREbsNdGCXpRYEqe7bo0MDOd-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with lee he was very helpful",
"date": "2025-05-31T21:00:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great experience with Lee. Thank you for recognizing their helpful service.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7b088175-3880-47a9-b283-0ca872d999ca",
"author": "Steven Seltzer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNHPGwzckyRTyfJbQWD2nT8SOqdk__5v6dcn-_dbbF5TosD2ateg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I spoke with Lee who was very helpful and courteous. He got me into 2 units that fit my needs and he made the whole process very simple.",
"date": "2025-05-31T20:06:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lee provided excellent service and made your storage unit selection process simple and efficient. Thank you for the wonderful feedback!",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8ae941ea-8020-456d-b1c3-5e6fdc925a03",
"author": "Tyler Bergman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKx5DBywfR68uE2-Va046mGBSSfLo3_I8dXTvPIn4z8wAhHZwS=s64-c-rp-mo-br100",
"rating": 5,
"text": "quick and easy, able to fit everything I needed and assisted me when i needed help",
"date": "2025-05-31T18:43:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your quick and easy storage experience. Thank you for highlighting our helpful assistance and accommodating space solutions.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ce5b66b-072e-4309-b4f9-5b2c1721df0b",
"author": "Jennifer Moppert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVAJNYKd_eillmy279wZOPiOp43a53aPZcoROyFHnisyJ2yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very kind and patient explaining process and fees",
"date": "2025-05-31T18:02:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lee provided kind and patient service explaining our processes. Thank you for the wonderful feedback!",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "21100d49-814c-4c87-b44e-57ece47038c1",
"author": "Caz Boynton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT8fC0QpDRZhkVfqY2auWANzTZ0pk5nzQ8uyWGD_fPXdK3DrTd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Lee",
"date": "2025-05-28T19:17:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to receive your appreciation. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "146ae5d6-0dd8-49f9-9ae3-4ee3cbbe91a8",
"author": "hollywoodhulkbrogan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKryRasRtdBI39Icr9YczBoAkpWt4zVXihe6MCvR6Gfnalk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was extremely helpful and kind. Units are good for the price",
"date": "2025-05-27T15:29:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lee provided excellent service. Thank you for recognizing both our helpful team and competitive pricing.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "91da4ec7-1655-41cf-9d90-0330aedec367",
"author": "Richard Giannantonio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6kQkabAYsfjHkcai9LiYK9QLYVKgMEyC0P7ur_1XP1tn_GKgc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff is very friendly. Site is well maintained. Easy access. Always have had my questions answered quickly, no better place.",
"date": "2025-05-24T20:26:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Richard. We sincerely value your feedback.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d82ccace-6d30-4d47-a2ef-f063219a99a1",
"author": "Concetta Rohrer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIT60D-SdvKT13fTUkNLPWoFi6CPUqGg7E5OjA5mZYhx60gpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee took the time to explain my options and pricing. Very happy with my storage unit. Convenient and clean",
"date": "2025-05-20T10:01:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Lee provided excellent service. Thank you for highlighting our convenient location and clean facilities.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "34ba5530-39ab-489a-9d59-a8db20b639ce",
"author": "Tanish Jain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAj0wSnXAMw7aFhGqC7RYpL5RcpNA0rYhxf2Rl4cLwPKQu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was great. He helped us a lot and made the process of storing my stuff super super easy.",
"date": "2025-05-14T16:02:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your positive feedback! Lee was happy to assist you.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "45223b40-ae94-4a69-8aa3-52206b953f6f",
"author": "Jeremy Vrablic",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGTIlS58RLz1e9nHHwtvUK24GgjpxIiz4Qwd27BDTjfI5fOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-10T19:11:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeremy, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dfb2a924-39f2-4702-bb36-f3f3d35dadfd",
"author": "Tyler-Brooks Arviso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr0z0eytec0NFvhj49zBd-U_xLq_iZbYWOVQJwG5dX9JCwhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was so helpful, patient, and kind!! Highly recommend!",
"date": "2025-05-10T16:52:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback on Lee's helpfulness! Thank you for sharing your experience.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bdad29bc-7e71-43a1-bc6f-5256875a9279",
"author": "Jennifer Tannucilli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhd2Hh_hk6H-0mQsjMJ-wJz_WaNLQcZAoKB8yWSO1xF5sTyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage room was very clean\nEasy access elevator\nAnd staff was very friendly and helpful. Definitely recommend Extra Space Storage",
"date": "2025-05-09T17:03:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear you had a positive experience with Extra Space Storage. Thank you immensely for recommending us!",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "775b84a6-14b5-4503-bbb2-c13916d5ad3a",
"author": "Danica Tannucilli",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUb7C0yZMBroMIoB9f9GhMEFkCPLnJTiIlCcCbBEPqlMFzh5pTd=s64-c-rp-mo-br100",
"rating": 5,
"text": "very helpful staff!!",
"date": "2025-05-09T17:03:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful feedback. We're glad to hear our staff was helpful to you!",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ffdf1b0-b0e8-43c6-af6c-a785c723841d",
"author": "Linda Dietz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX21cWzBXG96584VCvSG07Z-OdKS-qxMuoXhIwSje2QNB14RlHv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful when signing up for a unit. Clean space, easy access. Highly recommend.",
"date": "2025-05-09T16:13:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear about your positive experience with Lee at Extra Space Storage. Thank you for your feedback.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b649f091-ffd1-4d93-959b-52a07941e9ce",
"author": "MP S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-uz1JXWmSXwse2dp6Aer1amanrkOhy5ZN_DYU-KG72MCZ6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-03T22:23:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Mp! Please let us know if there's anything else we can do to assist you with your storage needs. ",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "436cf1ae-5d9d-4be8-bb6c-57bc3d266fde",
"author": "Saige McFarlane",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVk30eHkiPJAG54ZfXtJcuXFtj6T21FZMu4aZBZZa3ltS3bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome! Very helpful!",
"date": "2025-05-03T14:48:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear you found our service helpful. Thank you for your feedback.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
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"author": "Emily Gizzi",
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"rating": 5,
"text": "My experience here was great! Very friendly when my friend and I walked in. Lee was super helpful and had several options for my friend to choose from.",
"date": "2025-05-03T14:37:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your positive feedback. We're thrilled to hear about your great experience with Lee at Extra Space Storage.",
"replyDate": "2025-07-10T00:35:23.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Angie Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZunDCsmu9icNj3PA-lW82sCVni1XdGkXDFrwRhQ1QYktSoZn1NQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee at the Glassboro store was so nice and helpful!!",
"date": "2025-04-29T18:18:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear Lee was helpful at our Glassboro store!",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [
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},
{
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"author": "melissa seminara",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrjsOSJqOXH5wC1afo-uHNr5_pMvxlItSTTvlcumq3Zni_J1k92A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee has been so helpful. He represents and cares for this facility in the best way possible. He is very kind and on top of everything.",
"date": "2025-04-25T19:37:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words about Lee. Thank you for sharing your positive experience with us!",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "4bb7e4ec-d4af-4ad9-99b9-1ca34e146139",
"author": "Tracy Singh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi0-elqPQx8zB-nZCO4a9l61c1MtFGDm-gHGAU4fgDf3ySkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-21T15:10:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Tracy! Stop by our office or give us a call if you need assistance or have any questions.",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d180cb6-73d5-403e-99b4-021e623d363a",
"author": "carlo adamo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKx_bQqL1Lmus34InXlkJuaqG_vCVa6u1yLNH46eI44oJGQMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful and made the process simple and easy.",
"date": "2025-04-17T13:53:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback regarding Lee's helpfulness is appreciated. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2535e486-bffd-41e2-8708-a9c8f5e1dffa",
"author": "El Kareh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyQSca8nrkEvroy5IXCtDbUD8Z2HNGZVxpRdD1Mblbvo59XOkK5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick, smooth process with Lee! Thank you",
"date": "2025-04-17T13:52:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your quick and smooth experience with Lee at Extra Space Storage. Thank you.",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28b7f0bf-f689-43ef-9589-5018c0efd327",
"author": "Kayla Lynn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMmS0ZjE2zuyE_Tp-g4gsfB7pPblpjeAnkkVzBxRUcKIU5fhYo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very resourceful, great customer service , explained the process well, gave a tour and very considerate of storage move in process from different location which was very convenient.",
"date": "2025-04-14T21:10:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Kayla Lynn! We are excited to hear that Lee provided great customer service and made the storage move-in process convenient for you. We appreciate your perspective.",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a817ddf-f5e9-439b-9852-3ad15e15293d",
"author": "Jeffrey Dietz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIx6-WRbGXhyOstrNZVTK3WwhaD_KFrMIQdUf6eoO-hGHz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly professional service by Lee, very informative. Clean, well kept and affordable would recommend.",
"date": "2025-04-11T18:49:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We strive to provide friendly and informative service. Thank you for recommending us.",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ab85f645-cf33-4ce4-b1f7-e4284867b353",
"author": "Antonette D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEHVDVv1ESxaYNKynmECJ-G5QgI40IiW49Ec2da7NULwPIiokkxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is awesome! great assistance in finding which unit is the best for me very friendly and professional",
"date": "2025-04-11T18:48:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your positive experience with Lee at Extra Space Storage! Thank you for sharing your feedback.",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47744262-7145-439a-9906-4a3573b735bf",
"author": "Antonette Dietz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHP0eSpKhNWbYu4BrFJ8MHXR4dnPjc0CC4X25z8nzp7GAkrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-11T18:47:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Antonette. Call us if you have any questions or need assistance with your rental!",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "932cbc03-d31b-412d-9dee-661cef516fb8",
"author": "Anne Cicala",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU8_DeLTP2O3rOTxDkzmbtvR-FQCX8TP8fwETIbkpOpBGHDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very polite people working here. They made it so easy for us to set up storage for our RV.",
"date": "2025-04-11T17:14:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear that you found our staff polite and helpful in setting up storage for your RV. Thank you for sharing your positive experience with us!",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c8fd80eb-9558-4849-aef7-d79c818899e8",
"author": "Kimberly Gouveia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsYfTub5uXP9h0rtbLC8qaq1It3ojX2T7etecjuYr_HkyUMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee has been great helping me out with any questions and securing my spot. I really like the cleanliness of the facility.",
"date": "2025-04-11T16:14:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your positive experience with Lee and the cleanliness of our facility. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "981ceeb8-3dff-42e1-8235-6130b2d79d61",
"author": "Azhia Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDqJOBRc9tAzXV06XI6CYECx6M8g4sCiW38HKdtlOp1gesj8HWPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-08T19:50:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Deez, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c8d3b2a-0176-4bc4-8cf6-a59dc3fac0db",
"author": "Pam Donahue",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVew3jwvJLdH4ZHcahrS9MUNnTNC3ZVcCzizWIEmN7AJao3Xm0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pleasure working with Lee",
"date": "2025-04-03T19:29:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to have assisted you, Pam. Thank you for taking the time to share your positive experience working with Lee at Extra Space Storage.",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "768e70d3-49b8-4340-b546-b0eb22ff5094",
"author": "D Merlino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7oz6UzUWBgUiwwkyzkDBDluEN7yPk4jaQvemAt0ubJNLiXXvm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Lee at Glassboro. Quick and easy signup, thank you Lee!",
"date": "2025-03-29T18:06:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your great experience at Extra Space Storage with Lee at Glassboro. Thank you for your feedback!",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f347fb90-c837-412d-8e66-63273a6be4ff",
"author": "Breanna Ayala",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYPRg1i8PZXqOHCEaiAf0wnEMAkrjYeGsAhUt99aKLoTOPdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee made the storage shopping an enjoyable experience!",
"date": "2025-03-28T21:48:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We are glad to hear that Lee made your storage shopping experience enjoyable.",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8cbe6e86-e1a5-456f-9970-efc54d9a6351",
"author": "Alejandro Ayala",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJg244xTAm1KpruT3XV31CJeI3DUfIrY0rhydlc4wbYwx3vgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was awesome in helping us find the right storage unit patient and kind amazing experience!!!!",
"date": "2025-03-28T21:43:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Alejandro! We are honored to have provided you with an amazing experience at Extra Space Storage.",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "685f02be-6572-427f-ae36-496b8b525550",
"author": "Breanna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOnqP-tBjiTbZ13MyzKmGLuDfMNMlDh_kVYMKnD9ou1_bbryVd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee was very helpful and pleasant to work with",
"date": "2025-03-28T21:42:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Lee was very helpful and pleasant to work with. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9cefb768-2d22-400c-9f1e-1d52029fca2c",
"author": "Roque Ayala",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8w2e0McRXaGXpPgfIrPGjfJboSqhHmDM2bcmAF3gr_kbNxhyCUw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing experience with this facility! Lee was very knowledgeable and answered all my questions. Great customer service experience, clean facility, organized area! An absolutely great job this man does! This is the place to do business!",
"date": "2025-03-28T21:42:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Roque Ayala. We're thrilled to hear about your amazing experience with our facility and the great customer service you received from Lee. We appreciate your feedback!",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "417da855-a332-491f-a691-6e57ef304fd1",
"author": "Robin McKaig",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXI49dhC05YN0OnamzUa9zrdyzbQ1ldyLXlUB7lO7dk7xU5X4r5sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-25T16:56:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Robin! We're so glad we were able to meet your storage needs. ",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f89bc64-511c-48cd-a083-fede97de9cf0",
"author": "Gregory Noisette2",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-MOvCRvQRfrtOxxotuTk5weMZFfOxrH3HSUYe0QR-ZZx3yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is fantastic. Always extremely helpful and follows through when he says he will. Highly recommend this facility!!!",
"date": "2025-03-19T21:55:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback! We're glad to hear that Lee has been extremely helpful and reliable.",
"replyDate": "2025-07-10T00:35:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "99843987-9f00-4e29-8a84-148d7cc12dd0",
"author": "E.j. Laczo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQzsfWgFix91Gr2Jpmq2YakM70vXP1GbvKyl0KnD_-IKePNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful and professional. Great place and very clean!",
"date": "2025-03-14T17:08:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that Lee was very helpful and professional. Thank you for your wonderful feedback!",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "66d97d80-d0e9-4be6-8652-d20b4700c586",
"author": "Joe Aloi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGG97I0p8Lm7rByU1sDN1_VuS909YaxiuE8ppXAiRA43lGMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-13T18:35:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Joe! Please give us a call if you need further assistance with your storage needs.",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a186dbca-f2b6-4629-a547-a498184196bb",
"author": "jagdeep grewal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzk742j8fn2F4TjQ2uFo-WNZdwuLgylOf0EI-wxiVzzwTycQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-11T21:12:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jagdeep. Thank you for leaving us a rating! Your feedback means a lot to us! ",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d020d21-8681-4d4a-95cf-75329ed0cea5",
"author": "Barbara Nagy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7QsdmjSN8z1gBMWbVoMaGNZzyzf5l6gtbxhUCFz8SZTj6gCRW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee and all the staff have been more than helpful, always willing to help and answer questions. The facility is well maintained and accessible. Security is good.",
"date": "2025-03-07T20:29:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback with us.",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "828f6f09-b7ea-467d-812a-d18842d5a4fe",
"author": "Frank Deluca",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIQzsFGGrYiCFajFbJf1EN_1ijGWHWET0Vjb7J0Ix6AdeyOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I received a notice in the mail that my contract with storage was about to expire. I Spoke with Mitch and explained that I am purchasing new construction and so the The time that I needed the storage unit could vary. Mitch explained to me in detail what my options were and even created another option that I found very suitable. That type of service is what will keep me coming back and suggesting your company in the future. Thanks, Mitch.",
"date": "2025-03-01T16:01:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Frank! Please stop by our office or call us if you have any questions.",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15a60e90-001c-428e-83a0-c69a4b9654f3",
"author": "Landon Axel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlhw_TiA0OAzq5pUnM2bhqW4t0-R0C3BIrZ4yTkY5SDqe7WdY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-02-27T19:29:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Landon. Call us if you have any questions or need assistance with your rental!",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "180f35ad-9bcb-410a-a055-550631d77928",
"author": "Prince",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaTdjfV9c0qby7MFqo3oA7_w3uri-BFzUCDh_nmITdetxu3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service. Shoutout Lee!",
"date": "2025-02-27T17:07:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your great experience, Prince! Thank you for your kind words about Lee.",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "57dcec67-8099-4fd8-b051-9c8f08c752ea",
"author": "George Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbbhPADlhRvcQ2w_IHainp4hb8B46QoMUpOr04YZf_U6jUj34=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-27T16:54:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, George! Don't hesitate to reach out if you need anything!",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46ced16d-d8f0-461a-af4b-822e441ae937",
"author": "Victor Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLFYEFsCW2RgpyeUG22kxBb8kIaoOxxktcnYlgkAXqRYr51bc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee awsome guy he made everithing more easy",
"date": "2025-02-25T22:32:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with Lee. We appreciate your feedback.",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "30c2521f-17a7-4852-a567-9ddff1d410bb",
"author": "Linda Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7kSxTdRSu_jIoNwwdMLe9vyKp4-iP3Tc5-nvHSoIeernwcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, help me with the barrer lenguage",
"date": "2025-02-25T18:54:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to have been able to assist you with the language barrier. Thank you for your feedback!",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ce9f6c4-b398-47a5-b225-df97d86e3521",
"author": "JMO",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIDixz7Y5yAkmIb8eu1bYQ3ycdD8feHcQ4PvIan-MQkJpHQ4pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-10T18:16:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jmo! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f31cf48-11ef-40f7-9291-d20c27d9b925",
"author": "Amanda Coley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXyXJgjP1hbyZ1EtgeY0TOXnufaInNhK7rdNg6W0VvHc-2Cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-08T14:39:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Amanda! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "614bfb95-e8da-4cfc-a89f-f11d90fe97d2",
"author": "Matt Kuzio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZAspXsnwbUylT03Y_Fc9vR7iuvJ7diSGSvP508_92LWqAJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-05T18:15:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Matt! We are so happy you had a great experience. If you ever need anything feel free to call.",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9199c34b-c989-4e04-93df-0cb67ec442f6",
"author": "Robert Hanners",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXV61DGq7ZAYvrGg3kwgFBbqplkQ2BJ-mUHg9CUTuyqnFaz3Y8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to store your stuff. Staff is very helpful and goes above and beyond.",
"date": "2025-01-20T15:28:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a40f73c-f1ad-4e12-be52-e3a05b822750",
"author": "Nicole DeMayo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxpAZf16mUNrqLNTP5WY_Ml7c26f4u82zT5i5c1MbqClKjMlI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service Lee is great!",
"date": "2025-01-18T21:17:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear about your great customer service experience with Lee at Extra Space Storage!",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e32233b9-a8be-4b2f-bf67-b1025b69d7af",
"author": "cristina francescutto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFCHn7HG-Vb2HnkTNe51NH16v6K-uFby6ij1BXM8bPSTOrHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Lee!",
"date": "2025-01-18T21:17:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback. Great customer service from Lee!",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "af4e836d-b059-4f73-88b6-584c2cb5d80d",
"author": "Christina S.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtld2EVIC9L7rWb0RqL_0rNpzN5IxexMXh3IszvOFCTuxJQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very great costumer service! Lee was very nice on the phone!",
"date": "2025-01-18T21:17:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We genuinely admire your positive feedback about our customer service.",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3b9583af-a8e3-4a4d-b2bc-fd1512b67a1e",
"author": "Sheila Rohde",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKT0SR9a3sTS16MHfRm_4hw166BZ_Rt7yt52oqmupUA2Ei3uQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Clean and great location and Lee was a nice manager",
"date": "2025-01-17T21:30:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your positive feedback on the cleanliness and location of our storage facility. Thank you for recognizing Lee's excellent service as well.",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1e466ec5-7385-4089-a683-19599ec2951b",
"author": "John Brennan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaNdCbBtafNst-FrmO45I0icjL-aDFId_z9UrYXtQ-jQEFN1U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is awesome! He is always going above and beyond for us, highly recommend this location!",
"date": "2025-01-15T19:22:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable. Lee's dedication to going above and beyond is truly appreciated. Thank you for recommending our location!",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25e5a70a-7602-4d91-b424-5128190880f6",
"author": "Frank Accardo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjzN-2ZT574ONPGbmPX6NfENEACMH9JI6zt0TImT_HhArXaSXkKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee, was great to work . Made the process very easy",
"date": "2025-01-06T20:42:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback on Lee's service is greatly appreciated. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:35:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fc31af03-10d3-4b59-9e96-3462d75e2b59",
"author": "Kesha Mckinney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGUvYIL77Ddx2IoSII2aHYJSkTEdCNaGW_0FPTognZU1vnNnDd=s64-c-rp-mo-br100",
"rating": 5,
"text": "I renting a unit today and Lee was extremely nice and helpful.",
"date": "2025-01-04T17:24:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear about your positive experience with Lee at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1f3f5f91-ad3f-40da-af24-f84c6ac69dc1",
"author": "Susan Sheridan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4WGROqtrlonoM4HYcawWZiCIz3XSn8Jsnvgxd_m7HXKfdk8jB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is my second time using Extra Storage space for my storage needs in the past 3 years. This time Lauren assisted me in helping figure out the right size unit for the time and pricing I needed. I highly recommend this facility and staff for all your storage needs.",
"date": "2025-01-03T19:17:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Extra Space Storage is greatly appreciated. Thank you for choosing us for your storage needs.",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3fe788c3-57bc-4a73-a0e8-b1b77c820779",
"author": "Sean Donovan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0NJJXy2jDpWcB2MUSXhgBS_9zV0DsnO6DSoK-rFGpH1AOjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional east and fast",
"date": "2024-12-26T19:35:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear you found our service professional, easy, and fast. Thank you for your feedback!",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd76d4d6-b16d-4e26-9c9a-c7a5dbef37b5",
"author": "Madisyn Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4kvQVrBHW9jVidstUodFeCa2GHk0adG5SUOWqb-Xddi9cWz6JHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "lee and danielle were very helpful and kind! Showed me how to do everything and left me with no questions. Thank you!",
"date": "2024-12-23T15:48:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. Thank you for sharing your experience with us!",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0d32738-4b55-4cc3-bfd2-72c7b2e6141f",
"author": "houselvrdarci",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFeMJOonjugAaWpvbbXa3jhCisTwq_vzloJP7TpJhgzhLTOemg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee and Danielle were very welcoming and explained everything we needed for our storage needs. Thank you!!",
"date": "2024-12-23T15:48:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Lee and Danielle at Extra Space Storage!",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63adcec4-5ba7-4f77-9f27-0b87fc441e2c",
"author": "Matthew Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXERSwLleoyMnegKma12E8VOQukvxMX7rISbbSOvoQGKsohc_Vq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service",
"date": "2024-12-16T22:54:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your awesome service experience at Extra Space Storage. Thank you for sharing your feedback.",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "092a83dd-1b08-4b50-b283-aff6b1ca3e1a",
"author": "CaSidy Animates",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXs3YiLVE8jh38tEgk1c9lkxi7UpHD4sUjrjVzB-zKE3HdbY030=s64-c-rp-mo-br100",
"rating": 4,
"text": "The rep was very helpful and helped in selecting the correct packaging and supplies for my needs.",
"date": "2024-12-14T18:45:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Casidy! We are happy to hear you got exactly what you needed out of your packing experience with us at Extra Space Storage. Please call us at 888-storage if you need further assistance with your storage needs. ",
"replyDate": "2024-07-10T00:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c9f217ba-6676-43bc-95c4-8cdc94d5e327",
"author": "Bill Fitzgerald",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnAxRNvQF_Gzg-j7xZotoGcEts9g7r7wjMYM_21TUoqYZOkL9v=s64-c-rp-mo-br100",
"rating": 5,
"text": "A customer for years even before Extra Space Storage purchased the facility. Improvements have been made under new ownership. Friendly and attentive staff.",
"date": "2024-12-11T21:40:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with our facility is greatly appreciated. We are delighted to hear that you have noticed improvements and found our staff friendly and attentive. Thank you for your feedback.",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "34c51341-5cac-427d-b7c2-d13ad7bc6675",
"author": "Laurae Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1hbrTkkFt7NStuQF9Aai1ybhVmRhHBdYn-dKihYEZ-ddbRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-02T19:35:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thanks for the excellent rating Laurae! We're so glad we were able to meet your storage needs. ",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a84d5e2-bd53-465a-a71c-353e1e4c60e2",
"author": "Alex Oshilov",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBrpWUhPRhWHOcXhQGiReQ3VSPwWRaX8DqZP93Sw9sayVbVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommended, very professional, Extra Space Storage give you better deals. Mr. Lee was excellent and professional. Clean place and well organized. Thank you.\nAlex",
"date": "2024-11-30T19:09:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. Thank you for sharing your experience with Extra Space Storage.",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "69d8c9d4-881e-40e9-a0fd-52261f0c9ee5",
"author": "Rose Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWj8P9sBJidOCs0VDxPbXDXa5uqftfBw3ecI7mUbXgBKmLlTmjtLA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee was great, and the facility was clean. The process was quick and was easy to come and and store all my belongings. Would definitely be recommending.",
"date": "2024-11-25T19:37:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience at Extra Space Storage. Thank you for recommending us!",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b02e7173-0397-41c1-b8fc-7c2720b16f03",
"author": "bianca montalvo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDvIkDQkYWH-gz1p3wstA5L_iJApEWgFVQAej4RFw6Wgdn3aju=s64-c-rp-mo-br100",
"rating": 5,
"text": "Im new to Extra Storage Space, Lee the manager has been so helpful from getting setup to arrival of date of storage.",
"date": "2024-11-25T19:36:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear about your positive experience with Lee at Extra Space Storage. Thank you for sharing!",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "12a88cd6-486e-48fc-8950-bc7fff149ddd",
"author": "Cindy Saffioti",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLloJUgQTeuduMgkRL5JQ-aNzce-mzJcCe0MVXMDcHWeAGZ1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-20T16:42:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Cindy! Thank you for being an Extra Space Storage customer. ",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1194ea66-5dc9-4ef4-bf00-09821a0b8612",
"author": "David Griggs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-Abl4fmRinE3k6cVwKos5OWD-8W3na_kMFfRoBDa-1d4RXrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is great. Very informative.\nVery comfortable to work with.",
"date": "2024-11-18T20:16:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear that Lee was very informative and comfortable to work with. Thank you for sharing your experience!",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0470de5d-7d14-4a50-b078-4ed2ac0bb0a8",
"author": "Michael Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ704pxvTfj2YjMK82Ao1jGv5zyfayQloidQYIbI94N_iMsPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just rented a unit and I was very pleased with Lee. He was very detailed and patient with me. Couldn’t be any happier. Thanks",
"date": "2024-11-15T19:08:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear about your positive experience with Lee. Thank you for sharing your feedback.",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7ceccd90-7d63-4dcf-9654-c7f6c8f19142",
"author": "Teresa Balcaitis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL08KQHRRFbLZCmczqjwDodx3Xpt7V5zNaiSPvfZ8d01-rLEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "great service super clean",
"date": "2024-11-14T21:25:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear that you had a great experience with us and found our facility super clean. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "136a1786-2ca0-4705-8c4e-16803b893cfd",
"author": "D C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWX2Rk_5pkPRVPDYi44QRp-moXM4_uSR4hxw5g23P9oIsqN1IE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone here is very helpful. I feel mostly secure but there has been times when the gates were stuck in the open position.",
"date": "2024-11-14T20:30:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with us. We're glad to hear that our team has been helpful. We'll address the issue with the gates promptly.",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "86d914f7-0919-49f8-b59a-83408fcf95ef",
"author": "Linda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXSEQlmgstTnlnID5E6akX6u03Gd91kiBdo4ZvMBupjqQV3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store stuff\n\nNEED YOUR UNIT CLEANED OUT? Lcoks cit? Door repair.? Call us.\nAdvanced Property Services. LLC",
"date": "2024-11-11T16:12:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear you had a great experience storing your stuff with us. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1620fab9-4281-412c-aae7-77826720bdf5",
"author": "Benjamin Vorheis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFmWRUAf1awZWhqoJSujxjt2JHYASHJ2MZUz4nf73F_ExBT9eu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This facility is clean, organized and the manager works with the customers to find the prefect spot for their items. Very friendly.",
"date": "2024-11-04T18:38:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear that you found our facility clean, organized, and the manager friendly. Thank you for taking the time to share your experience.",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8e9ea9fe-f7c6-4b4c-93f7-3c7e96ea832b",
"author": "AMPIEUS",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmpb3SzAEgu7iOapuKsHp8mDCBI8Hg90W000x9LCDgOdroj9o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was Extremely professional and helpful with everything. Glad that we chose to use the Glassboro Extra Space Storage. Peace Out!!!",
"date": "2024-11-04T18:23:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear that Lee was extremely professional and helpful during your experience at Extra Space Storage in Glassboro. Thank you for sharing your positive feedback!",
"replyDate": "2025-07-10T00:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6cfab846-01df-4256-a4f7-857a5325f797",
"author": "Amy Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjgZ-9zHRm0toXuedSVWR3iEdREJ06My2EBiy-Dxke72YYCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "First time customer and very pleased with the experience.",
"date": "2024-10-29T17:41:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear about your positive experience as a first-time customer at Extra Space Storage. Thank you for sharing your experience.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94601b94-2f53-4644-b101-3f491a36e16a",
"author": "Jeffrey Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1DtYJsZi2Dm_4fQmjBUC2A8ZVjGpJiEP9MpOVGdO0HuLAjf4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee took the time to explain everything and showed he the unit. Answered the questions I had. Very helpful",
"date": "2024-10-29T15:18:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear about your positive experience with Lee at Extra Space Storage. Thank you for sharing your feedback.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e7858707-62db-4e64-b64e-cbfec2e16de2",
"author": "wandering_rhoads",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOpAutDWqQZswBUhwbktBRg_ALT-u3IctD-Kv0WvNKeqtaPd8VhQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The entire staff is great. We mostly met with and worked with Lee who in our 2 year at this location was so great when we needed a larger space for our travel trailer.\nEven with our first space, I left something behind, and he called to let me know.\nWe feel his attention to the facility and his customer is top notch.\nSadly we will be moving our tailer to a permanent camping park but if we ever come to need Extra Space again, Lee will be the first one we call.",
"date": "2024-10-28T21:21:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your kind words about Lee and our facility. Thank you for sharing your experience with us. We're thrilled to hear that Lee provided such excellent customer service during your two-year stay with us, especially when you needed a larger space for your travel trailer. It's wonderful to know that you felt our attention to both the facility and our customers was top-notch. While we're sad to see you go, we truly appreciate your loyalty and are grateful for the time you spent with us. We wish you all the best with your permanent camping park, and please remember that we're always here if you need storage in the future.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "cc1a1b94-2bb5-413a-841c-360493dec7cf",
"author": "William Mignucci, Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwH4RYnNoUi0bfVrcb2SaqQG3lj4APgzrcrSmZoPZTWGksqRVs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service, attentive and accommodating. I believe Lee was a gentleman behind the counter and he could not be more helpful in accommodating.",
"date": "2024-10-19T21:21:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We're pleased to hear about the good service and assistance provided by Lee. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "86c0c3e7-28da-4a37-872d-f7f95517f753",
"author": "Richard Vesce",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdShLMN43Zi_kTlY9ff3yGHN6U1c1ZuZEyC8J39j4xlhREMqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee in the office is always professional and personal, he is always ready to assist in any way he can.",
"date": "2024-10-19T14:29:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply respect your kind words about Lee. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f82e360f-73b8-4969-b393-fc511395b5ff",
"author": "Karen Mignucci",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKrlHT_Dv5U6huI59ZejZ0rFVSQh5kjx88IW4XnsBDxqy-T-s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2024-10-16T17:38:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad you feel good about our customer service. Your review is appreciated.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1486eae7-dcd3-4543-9f34-fa98f4248e1b",
"author": "Jacqui Whitfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9JTLAkrkMnqdUKXBnGe_Krh2moXOnFwsOc40tbKvirjTOXyM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-16T13:31:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jacqui! Don't hesitate to reach out if you need anything!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12313b66-29e7-4ac6-aba0-bb2d788e7128",
"author": "C. Ufob.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUV6NUAUvbw3q2O4GikJjEGPNGMA_62WDxQnCzCyhr9kvI2F6ek5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Management was friendly and good to work with, also very honest.",
"date": "2024-10-12T15:33:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that management was friendly and good to work with. Thank you for your review.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c7de1e7-f57e-4dad-a157-8c1b010ac5db",
"author": "THOMAS DONNELLY",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJo0ITPTlENKP2RKJNY51I5VMYo1ix0HrPJJwd8Mwb4K1ZLlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "great storage place. never had an issue with anything.",
"date": "2024-10-10T18:52:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Thomas! Don't hesitate to reach out to us at (856) 530-0001 if you ever need any assistance. ",
"replyDate": "2023-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "543ca01b-df44-40d6-b244-a63a5e1c9f36",
"author": "Kenny green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuZWQ3VPba_R9_U8YCl3MQ3mHIqnfIAWwB5nSoTOhA_WN7HA=s64-c-rp-mo-br100",
"rating": 5,
"text": "To whom maybe concern: here at Extra Space Storage!! I’ve been treated fairly and professionally at all time when ever I may have come in to make a payment . Lee Derechinsky. The store manager has been such a big help to me from day one. He is very concerned about all individuals that I see come in the store branch. I GEORGIEANNA GATTINELLA UNIT 202. Appreciate all that Lee has done for me!!!! Thank you. GEORGIEANNA GATTINELLA.",
"date": "2024-10-10T15:49:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are incredibly appreciative of your kind words and are delighted to hear that you had a positive experience with Lee at Extra Space Storage. We are always striving to provide our customers with the best possible service, and your feedback is invaluable to us in that effort. We are so glad that you were satisfied with your experience at Extra Space Storage, and we hope that you will continue to choose us for your storage needs in the future. We will be sure to pass your feedback along to Lee, and we appreciate you taking the time to share your experience with us.",
"replyDate": "2024-07-10T00:35:55.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "1bd1bfe0-5e7e-4546-bb1e-f94060f18c93",
"author": "chuks Ihenacho",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXff24sn5vGqxzyFryKqiZErrHK0HhN7ihBrS8-PuuDnjnzZHse=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very patient and helpful, highly recommended 👌",
"date": "2024-10-08T16:04:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable. We're glad to hear Lee was patient and helpful. Thank you for recommending us!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bb63123b-7abb-467d-9dc2-488dd4c989ce",
"author": "Fariel Tasnuva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxIe9hbPfCQz0npLOs2Wf3d-36kYemzAUuuLULvSXFjR2YdQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extra Storage was an amazing experience! Lee helped us out opening a new unit, helped us with setting everything up and walked us through the whole process with patience.",
"date": "2024-10-08T15:49:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your positive feedback, Fariel Tasnuva! Lee is a valuable member of our team and we're glad he could assist you with opening a new unit.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "413b19a1-7e77-4ad2-a3c8-62946fbed43e",
"author": "Linda Cerbo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6V5oe8_5j6YfcyCX1an-JO2q1WuXjTD7N-MHadzlpA_Rjpj-5DQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was fantastic and very helpful opening up our new unit!",
"date": "2024-10-08T15:49:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Linda! We're glad to hear Lee was fantastic and helpful in opening your new unit.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d38933a-9e63-4ff3-9527-72611aceb387",
"author": "michael nicolosi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaW-jTV3shAI9B_xjmFkB5WjBV4AqvhjX_Q6j_kDv6BElGr5Wt=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extra space storage of glassboro was the best storage experience I’ve ever had. Someone was always there during the week and on Saturdays. Lee was more than helpful on multiple occasions and always pleasant to talk to and professional. Having the human experience on site really helps. And to be able to use the bathroom, get a drink of water or even just to wave or say hi to another human being really helped break up the monotony of moving and made my experience much better than it could’ve been. Thanks again Lee. You are great.",
"date": "2024-10-02T21:16:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your positive experience with Lee at Extra Space Storage in Glassboro! Thank you for your kind words about Lee.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0baec527-3a42-4d5f-aa75-f31bb0248b9b",
"author": "g c",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvAH7Ns3-fMnwh4-hBAiKNGmbjoM6pCZQ2IavTl-LCZXuv8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "1st time with this company & Lee was very friendly & made the experience fats & comfortable",
"date": "2024-09-30T18:01:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear that Lee made your experience fast and comfortable. Thank you for your positive feedback!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "630660a5-6e17-41ee-b13a-e9bc2c81da42",
"author": "Bob Nicholsen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhjmPCUWpaQ5gep9hyg6F82VWKSYtRiWgnfO4UkszBNPuxz175UA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Securing a new space for our RV was a breeze with Lee. Very nice and professional. We feel very safe keeping it here. Thanks Lee !",
"date": "2024-09-28T15:23:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply respect your feedback. We're glad Lee provided you with a great experience securing storage for your RV. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b9d590dd-e264-441c-b73a-4c69e1256822",
"author": "Carol Gostkowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnDQ-zFQp5EDFeJbNa8FN3Z4fC0343lh-e-lklvGWQVUUEZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee handled everything professionally and kindness",
"date": "2024-09-24T18:10:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We're glad to hear that Lee handled everything professionally and with kindness. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c08eb6c5-6bba-4192-992c-a35a8fe156c5",
"author": "Maureen Baniky",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLygBKZJ7AxMl0Gf3c3Pdf-FUhu6tpBVoBJTTZ6Q1zOqgW_nA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Staff is always helpful. Recommend. Great place to store those extra things",
"date": "2024-09-18T16:43:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Maureen! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (856) 530-0001 if you need anything.",
"replyDate": "2022-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c5301139-1bde-4bf6-9132-97e84f70e743",
"author": "Lauren Fasola",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWe9wSZkrVEqeROn3QbKTLAZXH0KXIupIuMWNFLbXE4KGKXSUubQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is amazing, super responsive if I need anything! Never had any issues the past few years I’ve been using my unit, 10/10 recommend!",
"date": "2024-09-18T15:27:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear that Lee has been amazing and responsive to your needs! Thank you for the recommendation.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2b632e5-5314-4186-a9cc-1fbbcf8ed736",
"author": "William Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJi2EBIH1CkH79t3hA_XyhKKD-tMhwvOYnvqgRDrrI4Fa30TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is very helpful",
"date": "2024-09-18T00:21:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear that Lee is very helpful.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a7e4470-1a7e-424c-b079-09dbfc84e392",
"author": "Heather Lawler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_-VRwrHKpGW-tEwz7Hmcq4D5R9-0scuasJ-tZE-racMxlgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-11T22:32:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Heather! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07003701-ee05-48c3-bf8a-01b9f28508fa",
"author": "Maggie p",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURK3s7E2F_4prCr-4tcM10Uq6BnI18vSaJxXQQ-xUP61OR-11HLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is nothing short of amazing. Shows he cares for his customers beyond his duties.",
"date": "2024-09-11T18:43:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. Lee's dedication to customer care is truly commendable. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "23bceb5a-65d9-467f-9f8f-ac6f693bdf88",
"author": "CHARLES JERLA",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVeKu6PkF5YPdxbKUWWfGwTKZP4m9v2D4MAJ2N613om9v5Sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went to rent a storage unit and Lee took me through all the steps, and that made it so much easier.\nThanks again Lee great job!",
"date": "2024-09-09T17:36:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Charles Jerla! We're glad Lee made the process easier for you.",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b4cb6fb-148a-4d4b-b08f-06775335aa3a",
"author": "J",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZ6WZFbQlcFTiyErlNuB7t43HxeSjQ5XSuBspJOHOd4rrHjOZVAw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2024-09-08T22:41:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Justin. Thank you for leaving a positive rating. We're so grateful to have customers like you. ",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ed40880-c2a2-4ae8-a2aa-477695cde8de",
"author": "N F",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXq9g4esjWJfSZk9IddTe8YZeGSkUomqoJdH1A1VivEoKO3YBY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is an amazing person and the customer service here is fantastic, explanation of facility, and how the month to month words for payment. Definitely will recommend to anyone for storage needs.",
"date": "2024-09-03T17:16:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Nia. We're glad to hear that Lee provided excellent customer service and that you had a great experience with us.",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1236960d-12e4-4931-bb2a-a1eb46acb663",
"author": "Brittany Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8EjFO0-gT66wjbeAOnPM0fO8w9Bpm7NEmIksVAevgFLguVzk=s64-c-rp-mo-br100",
"rating": 5,
"text": "wonderful experience! was super easy to set up on the phone & Lee has been available and helping me with all my needs ! pricing is fair and it's very clean and easily accessible",
"date": "2024-09-02T21:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for sharing your wonderful experience with us, Brittany Thomas! We are thrilled to hear that Lee has been helpful and that our pricing and cleanliness met your expectations.",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "3985ff77-2fbe-4150-b32c-ee20bdd5526f",
"author": "Tony Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrHMBZAmnqwyNI-PV4dv3NW6chMp4G9_lVPQVxS2R_3gedJZ1J=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facility is well run and organized. The staff is most helpful. I highly recommend. Thanks Lee for the assistance.",
"date": "2024-08-31T15:04:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear that you found our facility well run and organized. Thank you for recommending us, Tony!",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8184f898-ae1d-44e0-b904-8dea06fc5efd",
"author": "Melissa Dickson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoLSkjfuD5aKc1YICVAXd4914DumdFu-q1WtewqtYlZXq7NrHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-27T10:59:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Melissa. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c45753fd-a9c2-4ef3-8b40-df2930852b58",
"author": "Dennis Marchei Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEdRF5h2tXR_SxkVAp3UVsBJR74PjLO5FMzxZK1tKJBXXZqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was awesome helping us get setup with an RV spot. Even offered to come up on his day off to ensure we got in after hours. Outstanding business so far.",
"date": "2024-08-24T17:15:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear Lee provided outstanding service in helping you with your RV spot. Thank you for your wonderful feedback!",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "770900f7-dd70-47fa-a514-655f0447ab73",
"author": "Daphne Bibby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnZr9k-df5kRa4x4KZJ0-h8F1t4KWatXaOoKDbBklHKANaSw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had to contact Extra Space for work for the first time Friday and Lee made my experience and job so easy! His customer service skills are outstanding and he handled everything I needed done efficiently and effectively. Thank you Lee!!",
"date": "2024-08-23T20:21:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear about your positive experience with Lee at Extra Space Storage. Thank you immensely for sharing your feedback!",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9da6c6a8-c62c-48a2-bec1-dcd25199597c",
"author": "Ruth Wozniak",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRvxZRVk_PlmpQ9Q6Np87JPusWogtcn9HMeR2O7iKDWFYzWG1pSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service. Super kind staff, and good pricing for storage",
"date": "2024-08-19T18:55:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that you had a positive experience with our service. Thank you for your feedback!",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "56fbb9cc-7471-46ee-8a1e-5ef50ea02194",
"author": "Kristina Grasso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIC0WrfnYNfhJ6ze7mnvbgLcFY30NxLGNcFUW2AoYm7QGq_iQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Extra Space Storage was great...Unit was clean. My stuff was well protected.",
"date": "2024-08-16T14:56:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Kristina Grasso. We're glad to hear that your unit was clean and your belongings were well protected at Extra Space Storage.",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e7f1fb45-98bb-4884-81ca-2c012add9435",
"author": "Anne Ryan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRl8wvTeZtwmezNMa5-26HY7CuRhLg4K-ERRIr6__KoOTkskzi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is very friendly, helpful and knowledgeable. Thank you for your help, Lee.",
"date": "2024-08-14T19:35:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that Lee was very friendly, helpful, and knowledgeable. Thank you for your feedback, Anne Ryan.",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a5b0531-fd29-4c06-ba3b-19299272ce77",
"author": "Donna Bittner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIB214kSWNNb735xGvPqcE7SPUETjVytc5xH_lGWhmMcq5G=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful and professional.",
"date": "2024-08-13T00:54:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback, Donna Bittner. Thank you for recognizing Lee's professionalism and helpfulness.",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c3bd1d6b-9d7f-449f-9538-f42c06255645",
"author": "Percy Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLByF59mrqEtGqNwLGuGdwe8uX16xCHizwE0QXV4JKnhFmCHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The employees was great and very helpful and I would recommend my friends",
"date": "2024-08-10T20:19:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to have provided great service to you, Percy Moore. Thank you for recommending us to your friends.",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "63014eff-80d3-467e-aac9-7d8473aa6523",
"author": "Lisa Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAplXBaAyIvHHSzD8UTBvEC3i1OrhrSaAUIjKg58-jHdI8rw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-10T19:08:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Lisa! We're so glad we were able to meet your storage needs. ",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19e1da6f-6783-4aef-9b91-1cf09806e28c",
"author": "Claudio Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2HlNSBlfWDRVUsDQoi6kMU17e8Lutbob4HwOcXXDLAwa7N4xUtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-08T17:48:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Claudio! We are grateful for customers like you. ",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d17982f-ef61-45d3-890f-78bc437b6aa5",
"author": "Patti Pratt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW46DTNK24jt2PwcoVRlX-fzF7i42LL9OXw324XPrwahFSdCFzAVA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very understanding, nice and always clean",
"date": "2024-08-06T14:16:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Patti Pratt. We're glad to hear that you find our storage facility clean and our staff understanding.",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ed3ced05-ea59-4e56-947d-09bfb6c40c10",
"author": "Chris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaEQtD_aE808UCi2Gj7ht9xylD7T5kQYBksyU5VMcarqFE1yJJTg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very well managed. Friendly and unit is spotless. Gentlemen was very polite.",
"date": "2024-08-03T17:17:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. Thank you for taking the time.",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d81ccbeb-bd09-4f00-b579-10888af7a653",
"author": "Hughes Elevator Interiors",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2jkX4oPgnYkIDQ8m-JsOJoA9ZolNoi1fEPJYmjk7lP9JsmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-03T14:34:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Hughes, thank you for your positive rating! Please stop by our office or call us if you have any questions.",
"replyDate": "2025-07-10T00:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d061c30a-d28f-4bf1-8bdf-683e56b5fa2e",
"author": "kimberly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeLd6riJeADlMm3BQG9v_eHFhiXJuRNX-I0IcLHlDAEy_MN5s=s64-c-rp-mo-br100",
"rating": 5,
"text": "great customer service, so friendly & explained things thoroughly . definitely recommended !",
"date": "2024-07-31T15:13:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience is greatly appreciated. Thank you for your wonderful feedback.",
"replyDate": "2025-07-10T00:36:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3144cbd7-018d-4a28-a8f6-e43ff1b12728",
"author": "M Ferrari488",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgPa9dP-OZN0IJvhi0-sjNHbo6TsyVaUUSG3ko8nSXIJS0xgvp=s64-c-rp-mo-br100",
"rating": 5,
"text": "I absolutely had a great experience with the customer service rep Lee He really helped me in the best way ever.",
"date": "2024-07-25T18:30:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear that Lee provided you with great service. Thank you for sharing your experience with us!",
"replyDate": "2025-07-10T00:36:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2cf114b2-5211-4fba-ae9e-660c398e646a",
"author": "Arthur W Gregory III",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsJgbcnctqKe54IFwqVhFEk5HyY4AoC5ediNaoIWA9-7E2HPo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is beyond helpful in getting you set-up and in my case, perfect parking spot",
"date": "2024-07-24T22:11:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Arthur! We're glad to hear Lee was so helpful in getting you set up with the perfect parking spot.",
"replyDate": "2025-07-10T00:36:12.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "1cb21ddf-823f-46b3-87ef-e7c9753134fe",
"author": "Darcy B.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-J23EiqcvBmr277x7F9iX9lCvmJxRb97DDC0Uoskg6U7pkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility and friendly staff.",
"date": "2024-07-22T15:42:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear that you found our facility clean and our staff friendly. Thank you for your feedback!",
"replyDate": "2025-07-10T00:36:12.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "98c9e912-5562-412a-a102-6aeb2b8f05b0",
"author": "Art Gregory",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEVYZKLBdxEA1BiLFPCni42fNCOzxbaJw0gBGB4ivtvoNGDJEH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager of facility called to explain all, ask if I had any questions, provided contact information - excellent service",
"date": "2024-07-16T21:20:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your positive experience with our manager. Thank you for sharing your feedback, Art!",
"replyDate": "2025-07-10T00:36:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "abc3774f-176f-4db4-8a46-84d19bdfa4d1",
"author": "Raymond Pascucci Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_0pHJHW9PwLSMdRmBz2ce1xjtX05_15GoezLOstvjYTztkCKKrg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing!\nHighly recommend.\nLee was exceptional, very knowledgeable, very helpful and courteous.\nI'm currently moving my stuff out of the current storage company and moving to this company.\nI highly recommend.\nBetter service",
"date": "2024-07-16T19:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your positive experience with Lee and our storage facility. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-07-10T00:36:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0b411bda-84c0-43aa-9f38-6211d0721185",
"author": "Paul Cammarota",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxI8Yoy13YRJd80Dknr6PDd-YAdH5OnAnbsSYgWbWFdUfDwdW_=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee did a great job showing me the space I rented and explaining the financials. Great job!",
"date": "2024-07-16T16:26:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Lee provided you with great service and explained everything clearly. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-07-10T00:36:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1f6f1f57-a062-4cec-8cb4-d6c3e9b841bd",
"author": "Bri G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLaNjOUe_ohq_ybvGAxZ0MqLrMQZlIIIQNkbg9HA93xVBa9NXo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice a clean unit as always. Lee was very helpful. I will be using this storage space every time",
"date": "2024-07-12T21:16:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your positive feedback and are glad to hear that Lee was helpful. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:36:12.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "434e65ab-28bd-44be-88ba-42b996592327",
"author": "Sarah Paliz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgoEA85xjCc-0eoql73CLMY0Dc38NTSUefA_qQOz687Su6IbOYhg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love my Extra Space Storage location. Danielle and Lee are the best!",
"date": "2024-07-11T15:47:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! We are privileged to have Danielle and Lee on our team. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:36:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8da34d57-d6ad-4e58-b3fe-89d769eecc32",
"author": "bri nietos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGqGw6xQg9JHPE4llg6Tn7y5YqrmzvqYjuedJzk9qqzL6kR3FBFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Danielle is super helpful & extremely polite.",
"date": "2024-07-11T15:47:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear that Danielle was super helpful & extremely polite. Thank you for sharing your experience with us!",
"replyDate": "2025-07-10T00:36:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8d027d1c-39be-4e84-b783-dbfc0fb81405",
"author": "DAZOH DUWOE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFRpEBNo1xKYSOHzl-zs7MfETe7SfAFbBLQ-cbCuk2wIha6zc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-11T14:40:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Dazoh! Don't hesitate to reach out if you need anything! ",
"replyDate": "2025-07-10T00:36:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec7534bc-054c-49cb-aa60-4e60d0cb6f3f",
"author": "Tessa Stubbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi9wDXrIfqfyJJ_F0gug6nuMSarxSUksyXlstGu2Z1_wjbeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great time with space storage,I rented for 10 months and whenever I had a question throughout that time he was he’s very polite and helpful.",
"date": "2024-07-04T23:52:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We're glad to hear that you had a great experience with Extra Space Storage. If you ever need storage again, don't hesitate to reach out to us at (856) 530-0001.",
"replyDate": "2024-07-10T00:36:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0abb7666-302f-4c70-8069-7421dc174017",
"author": "Brian Cully",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvAEbidgBmP1vKsDgCjEL5rrxalAQwCJe2SgVlM9kt43wzzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience at extra space storage.\nLee was a great help",
"date": "2024-07-03T14:35:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply respect your positive feedback, Brian. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:36:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe5837ce-f24f-4bdf-ab8a-d8042e40cd47",
"author": "Tatiyana Stubbs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgLBpvR7yAbnbyuF0gi1tvDkInajyum6pw94YhlVtaXdK-VyE=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience renting from the Glassboro location. Lee made everything SUPER easy and really helped our family find the best fit! We will for sure be recommending this location to all of our friends and family.",
"date": "2024-07-02T20:54:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable to us. We are thrilled to hear that Lee at our Glassboro location made your rental experience easy and helped you find the best fit for your family. Thank you for recommending us to your friends and family.",
"replyDate": "2024-07-10T00:36:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1112bb55-764d-4eaa-99d4-584d075a885d",
"author": "Dans Dad",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxObQAPmGNpf1VtpeNFGGbSujUtYazSRe1UQZjB-FRaxIXNZrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve been with this company for 3 and 1/2 years and Dereck has made my experience exceptional. Always available when needed and always willing to work with me. Thank you Dereck.",
"date": "2024-06-26T18:46:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, we're glad to hear that Dereck has been able to provide exceptional service for you over the past 3 and 1/2 years. We appreciate your loyalty and thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:36:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a5410d3c-faf9-42df-a750-08b94ca1014f",
"author": "A-marie Maturo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcG5y-josEVDLod1s-k5Fy_WpRojvfRI6sD5E9q_gBcAd-aqxorg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I arrived at the facility. The gentleman that was filling in that day was one of THE NICEST PEOPLE.! Lee was a little confused and was trying to find the paperwork for the auction I won online. He made a few calls and figured it all out. He was helpful and even came up to check on me too see how I was making out. I thought wow if I could have given 10 stars I would have done so. I finished up and headed toward the office he offered me some cold water. Because it was like 100 degrees that day. I was very pleased with the exceptional experience I had with Lee. You Rock Lee!!! 👍🏻👍🏻👍🏻",
"date": "2024-06-23T07:15:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that you had an outstanding experience with Lee at our facility. Lee is a valuable member of our team, and we are happy to hear that he was able to provide you with excellent service. We appreciate your positive feedback, and we will continue to strive to provide exceptional service to all of our clients.",
"replyDate": "2024-07-10T00:36:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aa4d51f3-068a-4052-8fa2-816ee03fa696",
"author": "Annette Byrd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-0Wr1BcxNgN9aA61C4TP37cG0h6cN-bagpTFY4IlEDaNCjdcq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone there is very nice, storage is clean and secure and very accessible to you. Enjoy renting from them.",
"date": "2024-06-23T00:49:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Annette! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:36:12.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1d3a4daa-bad5-413b-ba71-335d894ecaac",
"author": "Alan Maccini",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkfhqyuOng3jKCZNHt-LNSgYH0VH6h05doGi3wx3zMnb7Lpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Top-notch service and exceptionally well run facility. Danielle was waiting when I arrived and filled me in on anything I needed to know. Unit was in perfect condition. Follow up calls were made after my check-in can’t ask for anything more highly recommend.",
"date": "2024-06-21T15:07:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive experience with us. We deeply respect your feedback and are thrilled to hear that you had a top-notch service at our facility. We strive to provide exceptional service to all of our customers.",
"replyDate": "2024-07-10T00:36:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "03c1d5be-1396-4a6c-bb43-eaffee40e685",
"author": "Steven Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPjiL-1dpGCkmG6SAtfuNJF9dvUdX1WTTJvHhY7rMRGf4OmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fairly nice place go to Lee is good person and willing to help you out",
"date": "2024-06-18T19:20:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your kind words about Lee and our service. Thank you for choosing Extra Space Storage!",
"replyDate": "2024-07-10T00:36:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad8665f9-a4be-40d3-bd09-6b789c511691",
"author": "Anthony Rota",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRFPISkn3k78yEqNFnUf7xy-6ArhruJVPOYxD5_s8RU985sA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing help Lee was extremely helpful when we had trouble with the gate and made sure to check up on us to make sure we were ok offered water and bathrooms",
"date": "2024-06-15T20:32:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience with us. We deeply respect your kind words about Lee's helpfulness and attentiveness. We strive to provide excellent customer service and we're glad to hear that Lee was able to assist you. If you ever need anything else, please don't hesitate to reach out to us at (856) 530-0001.",
"replyDate": "2024-07-10T00:36:12.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2c30271b-132c-4017-815a-0c3d26c4aa34",
"author": "Andrew Sawyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzLCjBV2QEj0zIP9RPz16B9Dc2jsIb8cZIvMLTpcE3kBzQET8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience at extra space storage, Lee was very helpful and friendly. Overall would use extra space storage again!",
"date": "2024-06-07T19:59:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear that you had a great experience at Extra Space Storage with Lee! Thank you for choosing us and we look forward to serving you again in the future.",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7920a738-4725-4932-9683-a26491e2ea7a",
"author": "Kuhan Umkanthan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXMmrMZgzYcOAy11m0Cf4ncEax5aeD09vjm4_p4-AnFfzKwLk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-07T16:51:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Kuhan! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78323bc0-0a94-49e9-9b6a-9940b6ec1887",
"author": "Pete Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7NvOnC77kYUUSEO8Eifs6jUVxDy59c2OWZPjewXJ2q5IS8H8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fair pricing. Great storage options. Kind and friendly staff. Lee was great!",
"date": "2024-06-04T21:50:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback, Pete! We are utterly delighted to hear that you found our pricing fair, storage options great, and our staff kind and friendly. We appreciate your business and hope to continue providing excellent service.",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "846911de-c85b-40bb-8c1e-a8ac7abb61ae",
"author": "Bryan Mccauley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNUDXXYxLMSPL5Ter50igF9-vM2CRS30rhHMnRH49ULwNqAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-31T18:30:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Bryan! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us at (856) 530-0001 if you ever need anything. ",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d96bda52-f2e4-4eca-a5ad-7c40ff9f801b",
"author": "Akuffo Lawrencia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWUATxga-TzVzHthGPKVQ2lqwqvbjc81m5KzCmO_IRGILWRFfU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service and we had the best deal available",
"date": "2024-05-27T16:48:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear that you had an amazing experience with us and found the best deal available. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6fcf8e97-2941-47a9-bab6-3a2c4581bf54",
"author": "Stephan Cobby Komladzei",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8ofAJGlIIckHL_154m2llQgjBexV3pggJyfCuuBtHwrPfupy4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service here from Lee. I will simply recommend this place anytime!",
"date": "2024-05-27T16:47:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Lee is greatly appreciated. Thank you for recommending us!",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc85410c-69ca-40ce-a1c2-57f2879f3711",
"author": "Maruba Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7dhxp-kUTzsT4zCYqXUkez4lVtrFEWBN4KwBuF2b-BLSTqWuO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility and friendly staff.",
"date": "2024-05-25T15:56:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Maruba! We're overjoyed to hear that you had a great experience at our facility with our friendly staff. If you ever need anything, don't hesitate to reach out at (856) 530-0001.",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88a3f6e9-2111-4545-a922-55da6875ee9e",
"author": "Earl Huling",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQRhe9IhuxU8OlmHgUzghdtZLx-y1qGPuJx528HV4RI7UYog=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-24T21:06:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Earl! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2485dca2-40fb-49a6-98cf-0a8e7cbf00a6",
"author": "Maxwell Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIantp_0JK_qVCJJOT8tdZc5Wd6rw0YtKjrRqnbH9l5VgwZaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-22T16:43:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Maxwell! We are grateful for customers like you. ",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "acfbfe07-66a1-477d-8b81-dcc55505725e",
"author": "Adam Kromish",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoDTU8qyMhiyRtNDDR6RBJh8pPLLZaIFmr7AyV2oKJj-ci3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-20T18:44:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. Thank you for choosing Extra Space Storage for your storage needs.",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d95820b-b6e6-47d7-ac9b-79a81212d3b1",
"author": "Paul Irwin Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0Tt8dsmiDloYx_lbIx15fCrINfHmtyjXw7rQZOzg2sDAZkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-20T16:52:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are privileged to have earned your 5-star rating. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a4fb812-d0f3-4460-ac9a-e15dc8d47d54",
"author": "Noah Carey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTg6fUo0TORyXLlvBxGcRcExVpjRW0Nra9kuL96-pFVUNvKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very friendly and helpful. great customer service",
"date": "2024-05-15T17:38:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear that Lee provided you with great customer service. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f846a951-5267-4369-bd96-dbd240e35278",
"author": "Caesar “CEZ” Pomales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUi1jIDrDuiEPY3ZAceT7B1pBIShJ_bxgXQDOEEffUcehIKQpKY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rep was very helpful in finding the right size unit needed to store our stuff and he could relate to our situation personally",
"date": "2024-05-13T22:23:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. We're glad we could help you find the right storage unit for your needs. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c272e111-9a06-4983-a5bb-69445af496b0",
"author": "Jesus Cabrera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcJe_65JK_RK3LDmpoWOE1XUh4CDA6TzsFiOCbllzDPB5fHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast, cheap and easy getting a parking storage unit my travel trailer I'm happy with them.",
"date": "2024-05-11T04:05:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Jesus! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (856) 530-0001 if you need anything.",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "a7c7fee1-45c7-4379-9afc-d4b37dd5a076",
"author": "D D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqdZozLTatQQQ2k_ggUANqU42wN91VDtdl7u7vGhb9tkvCLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2024-05-10T15:50:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi D! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility! ",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4d3d143-7f80-4d12-aa5b-e5bef10aec96",
"author": "Astrit Imeri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAeZUOqLfUZG2cJh0cBm4zv82ZrOC81rWKz6c_5XmYPbExdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff.",
"date": "2024-05-09T21:29:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Astrit. We're glad our team was able to help! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9e6f4281-18c0-400c-a204-15844218173c",
"author": "christine capaci",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeeK5pAYuY4IxzqurrCiVQK6TmEBhMG-RRjXIHJjdZmlWEjj7Meg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is awesome. Fantastic customer service.",
"date": "2024-05-07T19:15:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Christine! We work hard to meet the expectations of our customers, and we're happy to hear Lee hit the mark for you! Don't hesitate to stop by the office or contact us at (856) 530-0001 if you need anything.",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a0326bd-dc74-4557-854a-44207b72532e",
"author": "Arian H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVT_hM_pdbXSQb638kcF1Ui_0x6HSUovSKS6qCXgQz3KznbgPM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy and fast",
"date": "2024-05-07T18:08:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Arian! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility! ",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1aadc09-d022-418d-94c5-462cfcad02d0",
"author": "fred rudloff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9mB3DfRlNRaUYoLwGUbuV5MPhJPq49cjajygb14QFK5w9V_E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2024-05-03T17:49:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Fred! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility! ",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69be6c22-9bdc-4626-aa09-dbe1afd14032",
"author": "Daniel Chickelero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKef7GEI56JK8EmghODWNIM0C6Zpe7F2Vbihdg8MurebuWYvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, Lee was a big help.",
"date": "2024-05-01T21:04:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Daniel! It's wonderful to hear you had a positive experience with us and that Lee could help. We want you to know that we are here to assist you with any further storage needs! Give us a call at (856) 530-0001 if anything comes up!",
"replyDate": "2024-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "937c9e15-0a0d-42b7-a738-58b1d2740bf2",
"author": "William Juliana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6qRfYnJZHqLyGsQvck632gE3QAW_SD7z8D1GWO_kzN0Wpjg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee has been so great with answering all my questions about renting a outside storage spot for boat. He confirmed my questions of site being safe and secure.\nIn addition, Lee has been very accommodating and patient with helping me pick a loction that I was comfortable with parking my boat. Great Customer Service 👍",
"date": "2024-04-29T22:55:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, William! We pride ourselves on having a friendly, accommodating staff and are so happy Lee was able to assist you! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1ec4a9ec-480e-4d55-a8c0-207019417ad3",
"author": "Sandra Woodell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZlYuh96hWOLEj6CU7Xjm8UQTM6lpAqmoUdxGON9tDjIH7OQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store my overflow items. Great interactions with the desk staff and manager. Great customer service and will continue storing my items at Extra Space Storage.",
"date": "2024-04-26T15:11:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sandra! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility! ",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ddae77bc-4dac-41b7-a446-d2f2ed16847c",
"author": "Max Le Fleur",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnHeljOLcRgWNE7lM1SDbB6FAZomEg3FjIJLLylLfyssz1bxmE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee did an amazing job helping me set up my storage. He was extremely informative and very helpful.\nI definitely recommend him for future customers.",
"date": "2024-04-26T13:58:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Max, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lee! Please stop by the office or give us a call at 888-storage if you need anything. ",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "18b51a0b-2f62-4934-a469-703f3b825365",
"author": "jake Van Slooten",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_DfBl8fQ7J2vh7ikBrTD23Qs2xwMe62vydevWGTcA1nhkc7E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was fantastic",
"date": "2024-04-17T20:34:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Jake! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or call 888-storage if you need anything.",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fef2c462-2253-4e9f-97ab-e8278fe3ab4f",
"author": "Maureen McLaughlin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnNE6Y7BM3k-GFAWQlR_YK-27awlGxxcwWYwycrYxqE52YPk0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very professional and informative. I look forward to doing business with them. Thank you for your assistance.",
"date": "2024-04-15T19:37:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Maureen. We're glad Lee was professional and informative! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0369adc7-af5d-4c48-b5b9-cb2b8c7caf8d",
"author": "Donna Hamernick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6IzQSryjyUn35ZR5nAyiISQSl6A7ymxQkVRApMb7f4Ybaug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is always very helpful, courteous, and understanding. He is always eager to help and he always has a positive attitude. He is a pleasure to deal with whenever there is an issue.",
"date": "2024-04-13T17:53:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Donna! We're so happy to hear our manager Lee was able to make your rental process hassle-free! Give us a call at (856) 530-0001 if you need any future assistance.",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "99d3345a-8af2-48e9-9fd9-50776ea7c81d",
"author": "Lynn Brady",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITtfBCpnDKKQzmCpdq_fwgZhKLwi-7bzGRgL0hwGncQD0PIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been with extra space for good while and I just want to say lee and the staff are the best thanku for the best customer service",
"date": "2024-04-13T14:12:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Lynn! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! As always, we're here to help at 888-storage whenever you need us.",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e380bd70-611e-45e5-ba2b-d8e77f3a29fb",
"author": "Mar Mar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXslPjdjAFqJQEtaJJcY3wYKhSONk3FC65L9drlriMZkSWij7OlKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was great with handling all my storage needs. Great, safe reliable facility!",
"date": "2024-04-10T17:46:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Heather! Thank you so much for the positive review. It's great to know that Lee was helpful and that you were met with a secure facility. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility! ",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a9ba68b5-5387-40d2-b9ae-36244d4af6f6",
"author": "Vanessa Coley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaNSIzI7kdZwxLwnpzLd4UR6dm_X6sITrDpdxnTnYXXk4ojpcMNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was fantastic! Very friendly, patient and accommodating!!",
"date": "2024-04-06T15:33:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Vanessa. We're glad Lee was friendly, patient, and accommodating to work with! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "48d65840-b451-410c-99ba-20f75e65456a",
"author": "Iesha Bullock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNXdKy7o_IAnI2SZgz04Hlss5tp_e74vxtaiRZ9qe278udog=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-05T20:59:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Iesha! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3e419fd-e8fc-43d8-ad07-b1a3c0b4e704",
"author": "Amy Ogden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOXzPBnD6PaQ8tsx2gnkf-q91ov6VOS4ePauFNo8mvv8TtjMvs=s64-c-rp-mo-br100",
"rating": 5,
"text": "The premises are very clean; everyone I encounter in the office is incredibly nice & helpful. Both Lee and Brianna are accommodating, professional & friendly. Briana answered all of my questions and never made me feel rushed. I feel like our stored items are safe & secure. Highly recommend!",
"date": "2024-04-04T17:38:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amy, thank you for your review! We're so happy to hear that your experience with Lee and the cleanliness of the facility has been positive! Please give us a call at 888-storage if you need further assistance with your storage needs.",
"replyDate": "2022-07-10T00:37:01.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a86ddcc6-a0bb-444f-9676-16e3b67812ca",
"author": "Glenn Wassmer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkKZGDrPDbzfbK3B3h_LV8L-Lu2A6wNt-JUIE5khdArQM5KJ52AQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very competent establishment & secure. Lee is very professional and courteous. Highly recommend!",
"date": "2024-03-27T20:29:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Glenn. It's wonderful to know Lee was professional and courteous to work with. Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9a8ea913-6215-4d68-a7c3-478b65a66274",
"author": "Matthew Golaszewski",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAtIlytOfdThGrk_JdRKMee3PIEX6CbE3ZcN_dRe8cd497XXo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was great! He made the whole process super easy. Super nice! Would definitely recommend!",
"date": "2024-03-25T14:55:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Lee is great too! Thanks for the positive review, Matthew. Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dfd4001a-3f5d-474b-91f9-8e972a0fe22c",
"author": "Lisette Maldonado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb8JZq9lFoSZSU40XLD9iMbbboba34j7L-fip5i4mazh-lQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Fast and easy set up. Would absolutely recommend",
"date": "2024-03-25T14:53:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisette, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e7a848d7-11c3-4950-8a07-e2def368b91f",
"author": "Whitney Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5FOg95v7znCVVChNgolLvoTqhFfchYb_ePDSf9B8P6PyMPXIS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, very friendly and answered all my questions which made the process quick and convenient!",
"date": "2024-03-20T21:51:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience with our team at Extra Space Storage. Thank you for taking the time to share your feedback! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17acaf24-b52e-4216-8b92-391a49b31df0",
"author": "Lela Marconi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBgQAjq9GaYMnkw3NSAncVdpNLaUftGRo2JXXtJdWVKdsmsdau=s64-c-rp-mo-br100",
"rating": 5,
"text": "They assisted my daughter with temporary storage space while she was in between moves. The process to secure a unit, was fast and simple, did everything over the phone. No long term contracts. Lee, the manager at this location, was very professional and took the time to explain everything thoroughly regarding the unit and access.",
"date": "2024-03-16T19:23:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your review, Lela! We're so happy to hear Lee was able to make your rental process hassle-free! Give us a call at (856) 530-0001 if you need any future assistance.",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "e0ea73d6-5804-4c5d-8488-5c851cd840c7",
"author": "philip wines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIt88ZTaFnnF3YE3g7rVa2QBAl4vlp4XWycQA04hRmGiwtFlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful help, very professional and helpful. Would highly recommend.",
"date": "2024-03-16T17:06:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Philip, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "127b26d8-98b7-4b3d-a7a5-45e8a4e41c77",
"author": "Jim Atkinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxfCQeECgYUFrDxkS53UhNZdmvzlM7HnI7stBkJ4xGm0ORMQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Abby made the process of getting a storage unit for our church simple and easy. She was pleasant and informative throughout the entire process. We are so happy that we had Abby help us get started.",
"date": "2024-03-16T16:59:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your review, Jim! We're so happy to hear Abby was able to help you with your rental process! Give us a call at (856) 530-0001 if you need any future assistance.",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "734bf30f-4728-43a9-8e57-fc20c0c2b734",
"author": "Tina Perry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVvIihf4iiEKhX_JVJ33dbminZ6Shit5sxTO6SNgAcUhp_Dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-16T16:56:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Tina! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2024-07-10T00:37:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98b741d6-c282-4b6d-a7f8-c35b27a49043",
"author": "Billy Agnes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ99ODHwb_dYCBhGIdMSi-l5qQ8wrSAYTuVpAEgzfiDAYu4pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee at this location is so efficient. This gentleman answered all my questions. Responsive to any mishap's. He is the reason I am staying with extra space.",
"date": "2024-03-15T13:34:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Billy. We're glad Lee was efficient and able to answer all of your storage related questions! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6bf4bd3-1e0d-415f-b05e-b3056e55835d",
"author": "Jim Schnapp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_uFrbbKqt5WFkpEDtdtq5T1QFiSVVzyh-hBfu0q237IQfow=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-12T22:08:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jim! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us at (856) 530-0001 if you ever need anything. ",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5648e4a-340b-43b9-83d9-ce45c9f56989",
"author": "Dawn Foulk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLurbTUT1dktKYdXX67rlRn4pOSLo-3st4iDvt-BKsFREru3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee and Atia are amazing, they work with you and answer any and all questions and they find the best deal and location to fit your needs. I would highly recommend Extra Space!!!",
"date": "2024-03-11T20:04:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Dawn! We pride ourselves on having a friendly, accommodating staff and are so happy Lee and Atia were able to assist you! Please call us at 888-storage whenever you need us.",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b13355b6-d39b-4b0f-abef-08d044c2d97e",
"author": "Kelly Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKz4KZKp0MTvFdr85Xpsg6iDSj9VCRzpk8V67LAAr0IxSEo-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a great experience at Extra Space Storage! Lee was so pleasant and easy to work with! He got us all set-up and ready to go! Highly recommend Extra Space Storage for your needs!",
"date": "2024-03-11T20:04:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kelly, thanks so much for your review! We are thrilled to hear your experience with Lee was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea181f39-7383-4682-bbf0-7625b9bd917d",
"author": "David M. Cabaza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7gvg8xKoehAySLSg9PxcjQftNXaX0xCEkFc9Xsl6OqJ1O0ilx=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This location is clean, well maintained, well lit at night, and has excellent management.\n\nThe manager, Lee, is very nice and genuinely concerned for his customers and the facility.\n\nThis is well evidenced by the well kept property and his management style.\n\nI have rented from several other different storage facilities and hands down this is the best one I have rented storage from.\n\nThey often run very good promotions that save you a lot of money when they are available.\n\nCall them today for your storage needs!",
"date": "2024-02-20T07:09:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. It's great that Lee was kind and able to take care of your storage needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cd1ecb29-334f-4514-b2aa-c3036a3eb05b",
"author": "Glenn Cippon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBEmDlYRhwH0Pj91kvg_hqYkSdkEmStY5CJ5gcuxuWwzbSm6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-19T21:05:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Glenn! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4cc72b86-14e8-470a-8f73-0647c957f369",
"author": "Bianca Jurek",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUx_JaluMThlCFEZzdp2BlI7bVTnT-SjM1dJXd0Ryi-zBnwaUc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful and explained everything thoroughly!",
"date": "2024-02-19T19:07:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Bianca. We're happy to hear that Lee was very helpful! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2cf0744a-860a-4e6f-913d-c13d86a18048",
"author": "Net User",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9ztS8WHE6mfJo1mhax4gIOAv2biJxg6AxzT79ME_wfybZag=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee is absolutely professional courteous and a great addition to extra space will definitely recommend going here just because of Lee thanks for everything.",
"date": "2024-02-17T12:22:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Net, thanks so much for your review! We pride ourselves on having a professional and polite staff, so we are thrilled to hear that you had such a positive experience with Lee. Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "21946003-83bc-4e7c-9644-bad1449b0b94",
"author": "Janos Csavas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2SBpFOqIvPDLS5IdHD0giz7n232lGVYAOatx-5E9j2XZlE6QDlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-15T19:35:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Janos! We are grateful for customers like you. ",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a59bb94-209c-41d4-a44f-7ef0ed4f0e8d",
"author": "latonia gibbs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWS0v0uXxs4ex9Akoz5vdGmdAO8PeTychrWh1cjj2lwKmn_s7b1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice experience everything was explain to me by Lee very nice guy",
"date": "2024-02-03T22:46:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Latonia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8473efa6-5276-4f04-b7f8-183724606eca",
"author": "Ian Picking",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxZEvGUmLqs1vGTTjkMjoR5YQvT-rT8PBE4NHE_f63_39vAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee Derechinsky (store manager) was very helpful. Place is clean, prices are good.",
"date": "2024-02-03T19:54:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Ian. We're glad Lee was helpful and great at keeping our property clean! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c5e53d37-0024-4e9f-8cde-5d06f9718e7a",
"author": "M W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbfJVKjWkxEC39mgO9BCQPEpb5UXugWNLyFAdYefik057WNFs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was great help setting us up at our storage locker. This is the best place to store things safely and securely. Definitely recommend!",
"date": "2024-02-02T21:22:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, M. We're glad our manager was able to help! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.\r
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "caa97983-fba6-4b8a-b472-c33ccf5cbce6",
"author": "Gerardo Ayala",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzW0MTftA59tgGpHzZShcI7nLbe89ZvuUmywF8sbObfzMeJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a lovely experience with associate Brianna. Super kind showed me the way. Love the easy access. Super affordable as well.",
"date": "2024-02-02T16:46:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gerardo, thanks so much for your review! We are thrilled to hear your experience with associate Brianna was lovely. At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. Give us a call at 888-STORAGE if you need any future assistance. ",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "9eb193ce-7804-4847-9214-852cce270019",
"author": "Brian Cucunato",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGVLqgh5Msykaxr9KEA5JmSQM59dTwsvOBqEM5t0Bt1kK7hyP3=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10 recommend, lee helped make a difficult time much more relaxing and easier very easy going, if you’re looking for a storage place go see my man Lee and he will help you out.",
"date": "2024-01-31T21:45:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Brian. We're glad Lee was able to help! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25c613a1-748f-4543-ad9d-0606cff70037",
"author": "renee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYp7ULStd-AZVBAGBwvtsUrr9T9HqZ-jp1WyELkGJHW4TvuyFqIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is just awesome. very welcoming &friendly.Lee is super super nice and helpful. I love the fact that I can talk to a person and they called me back right away. The chat line helped me and the price affordable , big discount by doing it online and they're convenient in distance .Very, very friendly and patient. They actually do want to help you. You are not an inconvenience.So yes I definitely recommend them and let's be honest, don't we all want to talk to a real person? No menus or pushing buttons till you get someone and quick response time.So definitely give them a call. Give them a try. They're great\nAnd you can go there up until 10:00 p.m.",
"date": "2024-01-29T18:14:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Renee, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f1c5a0df-3dac-4712-80df-350ed2b44213",
"author": "Ed Kowasa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpWlAAWIxPIvo4ZkNW5EcXn6aR3vs6odvdrkIek6I8K3EuWA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had been searching for a place to store my 5th wheel camper . Many places were booked and you can't get on a wait list !\nI stopped at their location in Westville NJ and the staff set me up with a fantastic spot on concrete in their Glassboro location.\nThey took a lot of stress out of my life and their professionalism is top notch.\nLee was very explanatory and knows his facility well",
"date": "2024-01-28T16:41:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ed. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lee! Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need anything.",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e2a598c7-69f1-4f4c-b097-3ad13e321466",
"author": "Matthew Luciano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf1lmZ5p7N_KPDBXm8KNScOfz6zbU-oA_wIyyWCw6Jt4k7Tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-22T22:13:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Matthew! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a2bfe20-ad6d-4c58-b82b-06cd9bc8a62c",
"author": "Gary Stith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNZcanreKbKePpS0xDSkhdq7_rMHVtoayIh0JwY5mPFXEs1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brianna, was excellent and very professional in customer service during our visit on 1/20/24 at the Glassboro facility. She is an employee that all other employees should mimic of excellence in performance of company customers services for all customers. Thanks again and keep up your positive attitude towards all customers in the future.",
"date": "2024-01-22T19:25:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gary, thanks so much for your review! We are thrilled to hear your experience with Brianna was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0f61a1f2-6f86-4e0b-bef7-313946bbc614",
"author": "Robert Maguire",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa4w2ez_YCR7cufWr2ybgW1LVpp58ssI70qwcpqtbuDEBeUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful, patient, and informational. Helped me find the perfect unit for me and quickly as well!",
"date": "2024-01-22T16:53:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Robert! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit for your storage needs. We're thrilled to hear Lee was able to provide that for you! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b9a15e9c-9089-466a-803e-afca360290e8",
"author": "Beth Samuels",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKOtxeVfw3QAACL1gs2iZjDdd6CRU40UcFc_voPL9JHVKtKtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee has been great!",
"date": "2024-01-13T18:32:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Beth! We work hard to meet the expectations of our customers, and we're happy to hear Lee hit the mark for you! Don't hesitate to stop by the office or contact us at (856) 530-0001 if you need anything.",
"replyDate": "2024-07-10T00:38:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f65fd8b-a108-4b20-8ad0-5df73e4c029f",
"author": "Adriane Crenshaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHLbnCGSonAxFcgH-TnLfSQhCPxnSTHCa0B9KdYvhQiB_moBY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was professional and helpful rep name us Lee",
"date": "2024-01-12T20:25:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Adriane. It's great to know Lee was helpful and professional! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d23eee9-b443-4ca2-a3e7-fd4aadb3f590",
"author": "CRS Moving",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOyRAc6azxwupPb9VihVYAgkCioQ4u7eT27bSHyp4KMO-vUQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service thank you",
"date": "2024-01-08T15:26:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Crs, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0336ca65-7e01-45dd-a25c-5660f31a8d2d",
"author": "Jarred Sokolowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTVyRuZ37IOYnscPyIKgiI25I8JY6DTzuYtAWnccVy3ctWnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee did a great job helping me find a storage space for my price range and time slot.",
"date": "2024-01-03T17:43:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Jarred! We work hard to meet the expectations of our customers, and we're happy to hear Lee hit the mark for you! Don't hesitate to stop by the office or contact us at (856) 530-0001 if you need anything.",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ce441115-9799-4c37-b671-f4539e4c954b",
"author": "Ann Matchett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIH1S0_0a8PqgcY2irrKaIaV3vLch7FFzqumryRCz8g3xjThA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!",
"date": "2023-12-29T19:57:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ann! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility! ",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "03c40a9e-df7e-4183-92d3-0bccca51e836",
"author": "a1phoneguy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr7ndOUnXWmiB9uZERMB3s1ZTT3kmTcUZCoBaVyTYfv53l1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-27T21:46:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, A1phoneguy. Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2dd71e83-6115-4143-b98c-61641bd0d67f",
"author": "Josh Rhoads",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_R66mpDgN269dQeSiKBgdGyQ5LSLRjLWWxx_jWdan0RD3dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-26T20:18:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Josh! We are grateful for customers like you. ",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0ccce5ce-2ca7-4869-9f98-fffaef62bf08",
"author": "blacklight fox play's",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZMePV1CEh5Jc4uJg__Kd7__CyOIWnibDbYZE16_UFjjJyWpwk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful, space is clean and very close to the front. Very easy access and ability to leave. Very fairly priced compared to other local storage facilities.",
"date": "2023-12-20T00:22:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Blacklight, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "6e4ba205-96b6-4577-8795-ab1e0cc1baaf",
"author": "Le eft Me",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX58e5-yAyvKmmSeoYFfOVC6Pyr34uhge9VydlElQOdwdw_zXQJzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-19T16:32:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a 5-star rating, Le! We are grateful to have customers like you. Please let our team know if you need any assistance or have any questions.",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92cd14aa-e265-4d2b-865e-c3b5c3e4ce04",
"author": "Danielle L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3Y2g_A1Ho7JgdwLuo0V6czaJJgay8XSfDFci6UryHtwrTg9lm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was a great help! Very nice and clean and close my house!",
"date": "2023-12-18T20:42:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Danielle. We're glad Lee was able to help! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "cf677d1b-8bd8-4acd-9632-33c7d02a3ad8",
"author": "LaGrand Rooster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3t9itBPh5ikdUmfJd3f-88c2UNOLTk_V0a-kQny2rFEt0Hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful and everything went smoothly",
"date": "2023-12-15T18:02:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Lagrand. We're glad Lee was able to help! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "268e7239-bc9b-4628-849a-5bed78f9be20",
"author": "RICH BARTON",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9wYaQbmPqw6PiJ0MuIOzaJS0T3LqYsxfEbeAg-t1YaIWx8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was a super nice guy. Friendly, professional, and helpful. He was familiar with the facilities and happy to explain the different size units and pricing offered.",
"date": "2023-12-15T17:16:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Rich. We're glad Lee was professional and helpful! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7cca6319-17d7-4aaf-8c33-fba1a19c712e",
"author": "Amber Snyder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItYWhWqcYqvV23EMJS-ntaTycdZPsl1YgSvcwmNHo67FiZ2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "We visited on December 14th. The woman at the front desk was very courteous and kind. The whole transaction went smoothly. We hope to visit this location again!",
"date": "2023-12-15T16:00:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Amber. We're glad our team was kind and courteous to work with. Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a0f9255-97b7-48cb-90b8-54b44059a29f",
"author": "Michele Yanes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbelz3Ajx6cjIl58N6pM4NEgASDZozjoEYOi8pF1dvT_YEexIxfQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee has been so helpful securing the perfect size storage I need for my personal items during my move. Thank you so much!",
"date": "2023-12-09T20:45:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Michele. We're glad Lee was able to help! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a046156f-ad5e-45cb-b211-7980c51d3402",
"author": "Demyenid Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRleIaNgqj-BMlToG2ziacKgWVWnbqpFWgh5_REMe2SD0yOyMbZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and Great service",
"date": "2023-12-08T19:28:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Demye! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility! ",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e46f0ada-f7c1-42b5-86f1-277477ce2645",
"author": "Al Settembrino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJn38kGMJeqrAQmWp8sZ9eHiqoP3unFJACZKV1SjWGPtJGWlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was awesome. Showed me many units and took the time to make sure I got the right fit. Thanks!",
"date": "2023-12-04T22:38:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Lee is great too! Thanks for the positive review, Al. Our team strives to provide the best advice on selecting the right unit for your storage needs. Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2fcb074d-a179-4c9a-87f3-8c9e6cd66850",
"author": "richard oliver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMGeLIyq0c3w_py1Dcq7HhgMOVmJkZ1ywl3YkVVl3SnANq_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Respectful, curtous and helpful",
"date": "2023-12-02T20:38:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Richard. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ed2f420-a791-4bf3-b995-6c1525014392",
"author": "MsgAmmo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLh_2S7hMY_HAWH5Dvclp8MlvXSKvAr2AAzEjD9Fnn5wAjmQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. I was able to choose my space with no issues",
"date": "2023-12-02T19:50:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Msgammo. Thank you for the 5-star review! We're so happy we could help. We're grateful to have you as a customer. Call us at 888-storage if you need any assistance.",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62d96b3b-2a17-4ce7-8c4f-542c9bb6e92a",
"author": "Kristian Hough",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVloJVj8LuGgc67aWM5DP4C4vAyR0qS1q0L8B26_aHvcqQfjcLy1Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee was wonderful very helpful and informational wonderful experience to start my move.",
"date": "2023-11-28T19:15:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kristian, thanks so much for your review! We are thrilled to hear your experience with Lee was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c1e25941-4137-4330-8950-72cf72d9211d",
"author": "JandS Juices and Smoothies",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGccpPg-iu-zi5o3i5h7wmAUuAeneUvsVPEfvVRtstJV2rKLPd=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-28T15:00:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Shelita. Call us at (856) 530-0001 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:39:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13bc63f7-1c19-423f-87f5-2b156cb383cf",
"author": "Swearwolfe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJec5Novrkx82Bd0EJLmYE_ZHHaMM9mtO9_N-H2OeUPU4x8cE4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, clean units, friendly and attentive staff. And the rates are more than competitive for their indoor climate control units!",
"date": "2023-11-27T15:05:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Swearwolfe! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ",
"replyDate": "2024-07-10T00:39:17.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0268fc3e-053a-4f7b-98dc-ad479ccc6368",
"author": "Kristi Buffington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0Df0O8DBvZhHd8ykTRw-ChxYZI9SmIsXz91JJZyZy1MyoOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spoke with Lee who further discussed my options and helped me choose what was best for me and my needs. He was friendly, professional and accommodating.",
"date": "2023-11-21T17:16:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Kristi! We pride ourselves on having a friendly, accommodating staff and are so happy Lee was able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bab7ef7f-33ff-4c05-abe7-061917a4341c",
"author": "Ryan Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzqxMr6JiSBkUO3r-z3lDiJb3uN4DGxqxLLLg_YlVSe6_RLEfl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Couldn’t have been easier to rent a unit. Once we got in we decided to store more and added another unit",
"date": "2023-11-17T21:46:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ryan, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4f90cd8-8999-4531-8ad4-cf4bfadbd9bd",
"author": "Tina Fithian Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKs0-JtRuuz-21Y6IBucVpZhK1FQmxwYsEO4dwddQ4UCRLYbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service is key in any business and you will definitely find it here with Lee. He was professional, knowledgeable and friendly. Thank you Lee!",
"date": "2023-11-15T14:51:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tina, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that Lee was able to provide a positive experience! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f551e84-fa1d-434a-8546-b9ed5b2d0e5a",
"author": "Jeanine Fillman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdKukkt3RW07ugV1WKIV7y64VT_nrjgcyuHuNKxLifkLEaVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, super clean and friendly.",
"date": "2023-11-07T20:06:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeanine, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "04b0ee09-9f8a-46cc-a417-6f319a5a4b00",
"author": "Kadhir McDowell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB1NLJlXj2CXhjmtGWN7FEzwCiXgGChNKxJbwU3okmbSAfS4Hz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service!",
"date": "2023-11-06T21:27:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kadhir. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2112433a-5297-4632-a134-b7b4d325ad28",
"author": "GUIA APOSTLE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbNjfdqFwC0bp5y-bBvSbbt53JWdn7ctQFvA4t31KCuC_xwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent work and friendly demeanor!",
"date": "2023-11-03T15:22:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Guia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ae1f0930-d16b-41ee-9957-5f1ba72f86a3",
"author": "James Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUs8R9HygdVDokMygceVzHp0wEhTvr860D_q8xBHyO2ek-d2gG2EQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager is great. The facility is very clean and secure",
"date": "2023-10-30T21:38:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, James! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please call us at 888-storage if you need anything!",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "99711c1e-8689-4276-8f33-cbe1b10e912f",
"author": "Kennita Nicholson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPSet4Cnq8h_aQHiZGTqXXIOQ2R-GAxygGwaXBBwaCyP84E_WQWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful and the customer service was excellent!!!",
"date": "2023-10-25T20:44:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Kennita! We pride ourselves on having a friendly, accommodating staff and are so happy Lee was able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "80309d44-fb7e-4187-aef2-91b4b73f7998",
"author": "Renee Egan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3SfnFLMg6rO55bT3R8Kw7GGxSXsINIZ36gV5txlgYCm6X5qGv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2023-10-21T14:33:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Renee! We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "679d7d58-5760-4971-9284-78836327c2b5",
"author": "Julie Mcgough",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ83y0FFwA-wuHb9N6lPE1axiOpTilOk-i0TWW-QQAaPQIVaXjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is a Very professional, knowledgeable and Customer customer friendly employee.",
"date": "2023-10-20T14:53:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Julie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lee! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "123a1922-4377-4ad1-a1c8-f1af33066669",
"author": "April Schaeffer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZheWuceNak_UFvqLKBaJi6mTWNEl4tpJjId2CVTjAcTj3eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and staff",
"date": "2023-10-12T01:03:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi April! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility! ",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bec29d14-6e01-4cfa-bd41-34f7280b8df6",
"author": "Michael Lonia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgyPi7SVu3dDzazD8nQeSUv6VjslN2wHYo_bf-TnfxIHnGZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional customer service",
"date": "2023-10-11T19:36:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5c50074-e693-4ef1-819c-88c9e0266838",
"author": "D S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNqSWiUcCB8VLyYreHm6dceuefiB5Lc7_cjpGH0COiiIUJlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Why I choose Glassboro facility because the Staff are fantastic and explains everything. They’re so sweet and kind.If you have any problems they answer immediately. It’s well taken care and secure and clean. I highly recommend this facility",
"date": "2023-10-09T20:53:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, D! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7f11800c-dde2-4208-8df5-7edc935422b9",
"author": "Wayne Bruce",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVel3nGnfYKWis3G-mgwh7NammAdT8WpELqORQpX6Zogt7OjGdv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very professional and made this experience as easy and painless as possible!",
"date": "2023-10-03T18:22:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your review, Wayne! We're so happy to hear Lee was able to make your rental process hassle-free! Give us a call at (856) 530-0001 if you need any future assistance.",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c740df2e-0b84-48f4-86a6-43f6bc7239b3",
"author": "Rob Headman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJcTKh8SbKL7dx_whhP931Hl33I3wB-kzXzgYZOmNaDZlaApyy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and friendly people!",
"date": "2023-09-26T19:15:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rob, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d88fad24-f1b6-4625-bbe0-396f1a6e00fd",
"author": "Carrie Harvey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-k86LO19Q4GYBq7ly9sQJE5u7w07wU8KJCKiP0hA9LNKNQMBr=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-23T19:43:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Carrie. Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "013881ad-96d2-47b6-a039-ee9b14d90f16",
"author": "Alexander Jimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkW41IOw4hn6lD09eZpGC1I0DXrgqEaJNTsIOpYhHO8cP_jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "they was quick and easy to secure a unit unlike other places where I was having problems with there website and couldn't get in contact with a live person, Extra space storage responded fast to my phone call and got me a unit.",
"date": "2023-09-19T22:31:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Alexander! We're happy we were able to provide a smooth rental experience. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. ",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "39208702-0a23-4f05-804d-890237f91d42",
"author": "Druscilla Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCB1dbgWZvBrNCGBAyMRxV6SaM1yIOpFGqx7n4udCPsuZqxt4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy and quick rental process. Lee was an extremely big help with choosing the right size unit and finding me the best rate!",
"date": "2023-09-16T19:40:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Druscilla! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Lee was able to provide that for you! If you need anything, do not hesitate to reach out at 888-storage. ",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "dab458fe-654f-4888-9bba-49cb3889695b",
"author": "steve frank",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITUe61sD3rORGJsdu5QSmuJvVIJc_eRZIG_3Hd1S7zWyD01A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was great a extremely helpful person made sure I got everything I needed great storage place very clean definitely recommend them",
"date": "2023-09-12T15:55:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Steve. We're glad Lee was able to help and that you were met with a clean facility! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "14daa468-9280-4593-90dc-b50279ba5d08",
"author": "Domenic Coletta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVYYJ2LcilA1QxYetfGSSMSd7auTQhyah5khVECwgtCd50AeVE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-05T21:53:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Domenic. Your rating means so much to us!",
"replyDate": "2024-07-10T00:39:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd07cf13-ec79-4d83-b439-ddfbdb1a2fe1",
"author": "Matthew Browne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKvZhlWAvxvJGKG07OCvpvxhgirLntIkvlvfWY01wkYzbOYBBO=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-02T17:13:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Matthew. Call us at (856) 530-0001 if you have any questions or need assistance with your rental! ",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "288289eb-f5b6-44bf-9087-f7cf0c1baf66",
"author": "Maria Espinosa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSzPtIlDK66UUkzSzLRZXWrG54Umjt4vPA2Bmar6N84kSlgcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Lee took the time to explain the process, and also make sure that I had all the discounts that were applicable. When we went to see our spot, he was there to greet us, and also moved us to a different location for easy access, being that we are first time RV owners. His quality of care was exceptional. Space storage is very fortunate to have Mr. Lee working there.♥️♥️♥️♥️♥️",
"date": "2023-08-26T20:50:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Maria, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mr. Lee. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental!",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "4fb77191-a29e-4a20-810b-a1b425a9fde3",
"author": "Nick Fazzio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJWt2fp6vzqtOE4CsWYenfHKHUu2AkaXLCP5N8h_UcFY5yKPqP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-26T14:16:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nick, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da726bcf-710b-45e5-9bbf-84bda2cfe333",
"author": "Arno Kauth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjlAMmzy7ouZEbZj6gXmCm1fyJS-Dis-f4SRFZK4r4hU7aUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-22T20:42:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Arno! If you need any assistance the future feel free to stop by or call us at (856) 530-0001.",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a6e3b21-a4fb-407c-81c4-eba516fd6155",
"author": "Liz Pitel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-dmnga7ayrFHlywVrgPT9fPBZRndvchvNHbKoNxqzgVZrk88y=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy to book. Reasonable prices . Great staff, very easy to work with.",
"date": "2023-08-21T19:29:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Liz! We love to hear that our customers are happy with Extra Space Storage. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c7288327-8349-4b4b-a934-841297794a2b",
"author": "Phillip J Fries",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCkIamlqCNf-ww7NHe0Y0Ai8VVZuFgfsjT8ARscVUDfHT7iQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place for all your storage needs. Great costumer service and friendly employees. Highly recommend it. Very competitive priced and great storage options for all your needs . Pleasantly surprised, no nonsense, only great costumer service. Thanks for all your help .",
"date": "2023-08-16T17:13:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Phillip! We love to hear that our customers are happy with Extra Space Storage and that our team was friendly and customer service oriented. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "75940ac4-7320-4627-ad3a-28f2bc1d32e6",
"author": "Joseph Latch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLI-y3kaJqekG3acBcCKrZxVy0urjshHp3cql7J2cIXJHURdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and very helpful! Thank you",
"date": "2023-08-15T20:30:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Joseph. We're glad our team was friendly and helpful to work with! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "adafba1c-1ef1-4c8f-aee7-8bee99e7e814",
"author": "Marilyn Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGDICY3ng5niV60ctCTXTxOuCv8jBkbo1-zS3jXqdQBiLYrCi9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee called me as soon as I booked online. He has been kind and informative.",
"date": "2023-08-12T18:47:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marilyn, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, informative staff, so we are thrilled to hear that you had such a positive experience renting with Lee. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e9ab486-e699-4c5f-a6c2-14ba7b80958d",
"author": "Amber DiFilippo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLplfYHW7Fp3OrtzltZARXfPP1TAdNP1a1T7Uz1uQhi6y_ryg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was in need of a new storage unit and parking spaces for my company. Lee was literally amazing. So helpful and extremely nice. He got me signed up and situated within 20 minutes. The easiest process I have ever done. I highly recommend this company and especially lee.",
"date": "2023-08-09T18:14:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Amber. We're happy to hear Lee has been helpful and kind to work with! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "db5faa7a-403b-451f-8e51-9939d95ad95f",
"author": "Jaylen Carr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr4w00bX_fjBR8NSP3l0PK-cq2QeA0OrnRnVh9CACNzm2U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely easy to select this unit; will certainly recommend to others!",
"date": "2023-08-07T16:13:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jaylen, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efbd014b-bb93-49c8-a6f4-5cef20f100ed",
"author": "Dave G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN_YfcSU7-taUMzJBhuFlz7OanF34dluv0bo3Q8MSFaFd-0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-05T18:32:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Dave! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d435cf6e-3365-4ca9-9843-ff08f16c4e66",
"author": "Kyler Grigsby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwu07HDsCe876URdG_f48nFdwLif4QMqCM3I7joD7MFUsvRmDr=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-03T20:47:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kyler. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ca38c74d-f514-40a4-91ff-33fb99b04adb",
"author": "Bonnie O'Shields",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUK1z2lL5ZnXEzuNsvInhbNS84Ov2U8YvLDXbqMaHtlJjQQHDZ-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you to Lee for being helpful, courteous and patient as I asked multiple questions. He took the time to explain everything in detail.",
"date": "2023-07-31T20:27:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bonnie, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "da006d2a-6058-4850-875a-fd8b57808e4d",
"author": "Roderick Gilmore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIK76u_o-Kd8xXJZYRI-yWqI35USyxJ31No4QNnj7xdPp5z2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was actually in a tough spot and several other storage facilities pretty much told me to take a hike and the gentleman that was in charge of this specific storage facility in glassboro was awesome and very helpful. He actually got upset and sympathized with me based on the fact that everybody kept telling me to take a hike and he made it his business to help me... That is definitely good customer service.",
"date": "2023-07-31T18:12:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Roderick, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9de055dc-b85d-4523-ad67-fff39a068a1e",
"author": "Chris Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQQIB1HwWNMfmr1k4uDQkwKFcyAR53TJhvhfLmf6Ov4Q6_TQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was shown the space my travel trailer would go. Lee was very informative and nice. Very easy to talk to it I had any questions. Would definitely suggest this storage location to friends and family",
"date": "2023-07-28T20:16:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Chris. We're glad Lee has been informative, kind, and easy to talk to! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32409d02-db0b-4f07-b281-6538c6fe79a5",
"author": "Scott Chapman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKst4Y4rB5zTe02wTGhIYvw0OLzsmOZGgL8Z7JnBCMVHJmNOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-18T15:19:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Scott! We're so glad we were able to meet your storage needs. ",
"replyDate": "2024-07-10T00:39:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0e13f25-aacc-48be-82a7-2cf82b71101f",
"author": "Cathy Brackin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVclrArP4kinCpgS0LvC_44FGMh-nToS9xbSrDNYfhR0gwVW8Ifjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have just signed up to rent a spot for my recreational vehicle, so I do not have a lot of history with this business. I can say that Abbey was very kind and professional in giving me an overview of the facility and their services. I even received a follow up call from Lee offering me a senior discount! Looking forward to a successful relationship with Extra Space Storage.",
"date": "2023-07-08T20:08:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cathy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Abbey! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2023-07-10T00:39:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0d7625e-bdac-4ec1-9b57-fcdc243d89b3",
"author": "susan robertshaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHYfYYjArbAjdLWlnHvmbdYFsPTCHfqzzUt_Rakl1M7tSTXT9j=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service is absolutely amazing. Lee was so helpful in setting everything up for me and was so pleasant he made the experience so comfortable that I will always get my storage units from him or them",
"date": "2023-07-03T21:18:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Susan. We are glad Lee was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ",
"replyDate": "2023-07-10T00:39:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "24b81890-b3c8-4d33-b174-aebb07dec881",
"author": "Lindsay Hoffman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-Fset_ooI22iEu3q8B6F0Bsa54QGvsFKychR6z0A6M16pXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-30T14:57:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Lindsay. Call us at (856) 530-0001 if you have any questions or need assistance with your rental! ",
"replyDate": "2023-07-10T00:39:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "71949e65-250d-489c-97be-1e916f045169",
"author": "MT Helmick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXb7ebof8t7hVJabG16U4UqYj7BRJQeuJVtLdNrkt0Q-9YDw=s64-c-rp-mo-br100",
"rating": 4,
"text": "First time using this storage facility. Moving in the elevator was out but moving out it was working. The storage facility is nice and clean. Lee was a great help throughout the process.",
"date": "2023-06-24T00:33:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Matthew, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! It's great to know Lee was a great help. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-10T00:39:43.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "804db46b-ffdb-4a54-ba23-477c4e5f4baa",
"author": "Linda Fortune",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKARdeDLBAIoVXfO1UvAOtwhpRrkq3jZIpNGKXlHu7i_Btsxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-23T18:53:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Linda! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67c83f98-a80d-4fd0-94d1-82419efca2fc",
"author": "John Franzeo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLITNCZxbyYElvU47-n07ic5cn7xc_VIzHJj9F8G_flO57Lkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great company! Right on top of everything! I needed a unit and got one right away, they’re very reliable! 10/10!",
"date": "2023-06-23T16:33:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d9913fa3-be82-4179-b7f1-b02f01c66724",
"author": "Sydney Helmick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDx-9QQZkUXTj4GMiTPxpsQOJMYHOgeFsblb23t8x384EPNKFj=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very helpful and kind",
"date": "2023-06-23T15:31:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sydney, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e582e6b5-a8b2-4629-b0e6-57358cfb8620",
"author": "Chris S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKx5NX3Dcu6ixqOqPU-BntHm2wHG9oL7f_5ZSdvc7JuX4oj=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-20T17:06:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Chris! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8adff724-34fd-4c53-94bb-f9d841f39cc6",
"author": "Lynn Brady",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2nvGLAYeeaR7xUTJ7u-0UGQtxX6s5WROi2QhYDBAA4v801Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "First day at extra storage I met Lee and Johanna and they took care of very well their awesome great!!!!",
"date": "2023-06-19T18:46:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Lynn! We pride ourselves on having a friendly, accommodating staff and are so happy Lee and Johanna were able to assist you! Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac3ba53b-e687-423b-ac2a-111028670e7b",
"author": "Betty Blackstone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuSBSTOmfQNRafK75eO2pKQ0yGVBZw-FNTi2RycuMk9iID=s64-c-rp-mo-br100",
"rating": 5,
"text": "I feel very comfortable with Extra Space Storage I feel safe the management the manager Mr Lee here is wonderful satisfy all my needs that I need on the property price is so reasonable I would recommend this stores place to anyone",
"date": "2023-06-17T20:26:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Betty! We know our customers value secure facilities and helpful staff so we do our best to provide that! We are glad Mr. Lee hit the mark for you. Don't hesitate to stop by the office or contact us at (856) 530-0001 if you need anything.",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "409b687d-87af-4054-8887-e60b1cbedc5e",
"author": "Barbara Curtin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR7qpbUSjgsUl4S-fZD4DOYdgvW4xFJYNCXulIqmO_ijVDTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service, Abbie answered all my questions and made my experience so much more pleasant than I expected! Would highly recommend.",
"date": "2023-06-16T14:58:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Barbara. We're thrilled to know Abbie helped answer all of your storage-related questions! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5eac4f0a-8845-44bc-b431-42ea84df3801",
"author": "Jim Cummings",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1F2heLbbzNqZ-gQl56-jwH93a6vFL94TK68_K6q3UZ36Frv4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Abby was a great help!",
"date": "2023-06-16T14:31:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jim. We're glad Abby was able to help! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2853767-647b-410c-8f16-1fd168b564e2",
"author": "Ren Zombie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYAwPjmjXbPYyUQ-6dEFBsVtEWytTdphFBp2wXlYz-iOxIsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Went to the Glassboro location... Lee made it a super easy and comfortable experience. Thank u",
"date": "2023-05-31T17:46:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Ren. We're glad Lee from our Glassboro location was great to work with! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6645f97c-e1de-40d6-b888-6fd6b20ef3e8",
"author": "fionne smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnll_iLyjC2QnCp9FHHgQoNyEMfV6XPMlbuv7HC4_vh2s-nAM1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful experience with Lee, he was very thorough and walked me through the entire process. Very professional, friendly and courteous. Even looked for my storage unit at another location. Now that's customer service at its best!!!",
"date": "2023-05-31T17:46:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Fionne, thanks so much for your review! We are thrilled to hear your experience was positive and that Lee was professional, friendly, and courteous to work with. We are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba0d446a-e4eb-49e7-8f0c-50a72ba20f9b",
"author": "Sedare Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhaLEj-L55HDFuX5o9FagDtIYVM_yYqOKa8V9x7EyB8gbMdcez6A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extra Storage is in a great location and Lee is awesome to work with!!!",
"date": "2023-05-30T16:28:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sedare, thank you for your review. We're glad Lee is awesome to work with! Don't hesitate to reach out at 888-STORAGE if you need anything! ",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d9c7905-f46a-4933-a2b4-427c680b66a6",
"author": "Steven Reese",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUi2o3HyfyKZNvzsvYR63R4Np1a9wR7tVBxLtouwapPrDt_3nA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I keep my fifth wheel RV here. Been here for half a year or so without any issues. Nice area, clean, and secure. Lee the manager is excellent to work with. He is very accommodating and friendly. I would certainly recommend this place for all your storage needs.",
"date": "2023-05-30T16:26:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being a loyal customer, TARSRR! Providing renters with clean and secure facilities is our top priority. We're glad Lee is excellent to work with, very accommodating, and friendly. Thanks for recommending Extra Space Storage! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "258695b9-114e-4a02-8675-14760698331e",
"author": "Donna Bakis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5Mrlx52OT74E3OouoCT2JH6B0hJopi9J6mO3D5g8_VMD4gA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Storage is the best choice for you to be. Always talk and deal with Lee. Lee is so unbelievably helpful, caring and will never let you down. If you are currently with another storage facility, consider a comfortable change. You will be thrilled you did!",
"date": "2023-05-24T19:32:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Donna. Thank you for the review. We're so glad Lee could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "393cef9e-dae3-421b-b55d-6dffc4a4d8b5",
"author": "Victoria Reigart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV82HHWDTPzDKV2JtTeK69H0AgLP-Ogekj9Who9hVDTGzYG8ZR2_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Space Storage is a great place to store your items at. Lee is great to work with. He takes care of his customers. If there was ever an issue, I could call or go there and the situation would be quickly resolved. The facility is safe and very clean and the site to make payments is very user friendly. I could not have asked for a better experience.",
"date": "2023-05-24T13:27:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience, Victoria. We're committed to being your go-to stop for all your local storage needs! We're glad Lee is great to work with and takes care of his customers. Providing renters with clean and secure facilities is our top priority. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything! ",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7fdd02c9-1674-4127-9bd4-0ee7226d6edb",
"author": "Christy Borchers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR4MfoJKMX312hBTwnDiiXvts6RfsDGKd-XSID0M9nEQLi-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-16T18:26:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christy!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility! ",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e8f252f9-4faa-4f1a-9817-f6d62bd107be",
"author": "Jim Heald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKG-sr2DjO_5WawPr0lUrOoWMl-e7n4g6Guv4XE_se1iBcjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Worked with Lee who was very knowledgeable and polite regarding all aspects of the rental process.\nFriendly, caring and professional.\n\nWill absolutely refer this location for storage",
"date": "2023-05-16T18:24:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jim, Thank you for taking the time to leave your feedback! We pride ourselves on having a polite, knowledgeable, and professional staff, so we are thrilled to hear that you had such a positive experience renting with Lee! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1e669e3e-7609-42fd-a9ba-4d377e103aab",
"author": "George dargan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpuKHlTNtETqTyrxPogQy6J_8vlvDy3PAYLoepawiisGsnWVvy=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-15T14:19:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, George! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us at (856) 530-0001 if you ever need anything. ",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd5224fb-1dc5-4c32-b291-45e81c588fc0",
"author": "arkesse watford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoCoDOcACSKQzxC-AisOTNzx7FbUHiTz5uJ0z1oaBn0RGnaA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2023-05-12T21:44:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Arkesse! We're happy to hear you had a great experience.",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01b40d80-613b-4deb-9fec-7bbea2151e0a",
"author": "Natalie Ragland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXt924n4_06CScP4N-A-GhtbryJWDQDB5aAgoH71EfymPHXCebi=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-06T17:26:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Natalie! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f98e38bd-f72d-4aeb-8409-0403948dce39",
"author": "Game Lyfe Style",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-jW-K1IU0g6nRgUYrNqg2yn4F21VY4MkKiUoI2JGcjjkUBWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at ExtraSpace is always courteous, kind and helpful. Their customer service is second to none.",
"date": "2023-05-03T21:03:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Game. We're glad our team has been courteous, kind, and helpful! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f8b2db6a-533f-44f1-bfa4-c95df8ef0953",
"author": "Tom Brisbin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiA6LRFQpl4KVUx7XsYPvAwdQp2kFNuR3_x-Wj-unDOwtGxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly fast service at a good price",
"date": "2023-04-28T22:00:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tom!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility! ",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9f4e6338-56f9-4193-a616-ffa2d2e8209c",
"author": "Eric Huber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJRyzxwSh_fvsYJJBvFCiCJoPyS9jjxmGwAYvRmf6TOA-hgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very professional and rental was quick and painless!",
"date": "2023-04-22T20:19:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Eric, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lee! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "84b592dd-6d41-4390-b8d0-96d5503a4b6d",
"author": "James Hundley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCJ-iWxabI8tUuRJ3rLuvWTtG4ACS9QDLKvjR1ito5pkSalw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Move in was incredibly quick. The staff are very helpful and friendly. The prices are more than competitive! I'd highly recommend them to anyone.",
"date": "2023-04-22T16:08:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, James! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "321a2531-8121-42b8-887b-222692623fd6",
"author": "Kyla Workman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAQ6FiYCPtKKFOOpOo4qBAZTk3lGjnBjeQZLlpUuYNGzM4TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service is out of this world!! Part of my car needed fixing and Abbey, the lady at the desk, helped me be able to fix it.",
"date": "2023-04-20T17:22:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Kyla. Thank you for the review. We're so glad Abbey could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c36df6c4-9074-48a1-9e19-1abd852a3471",
"author": "Jeff Rafter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkLeZZUFGzjRXv4KVoSOhhI8c5-_I2sDIYI3idvW_uU7B-lA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is amazingly kind, informative and helpful with all my needs both personal and professional. I wouldn't rent storage space anywhere else because of the staff",
"date": "2023-04-17T22:09:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeff, Thank you for taking the time to leave your feedback! We pride ourselves on having a kind, informative, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Feel free to swing by your local office for any further assistance!
",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a244c62-328b-49aa-a4ea-11f7ff08f7bd",
"author": "Hanh Provenzano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDaJQiFCBS3BKuls783WDSFG6NQR_CxNxLRNraooHSTSUoiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly customer service! Reserving a unit was easy and quick",
"date": "2023-04-17T01:20:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Hanh. We're glad our team was super friendly and customer-oriented. Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b323fa6-d9ac-481b-b6a6-c5f0ff9d644b",
"author": "JIM KELLY",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXWSwl3pPVOBhi3JrEX3qPyfhybhaPWIm7-lBEMxU6QQm2aQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great communication with Lee, very well organized!",
"date": "2023-04-16T21:06:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Jim. Thank you for the review. We're so glad Lee could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "672e0a52-0d90-419c-958b-5a6939c2ca24",
"author": "Wendy White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyQd80xJ5wNfv3TYLmA-Uux6VG6JXddq3KChb9NZFL9krO2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-11T19:06:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Wendy. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7d00acf4-c422-4083-9974-aee75baa449b",
"author": "Gioacchino Castorio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpt2ocZT0BpYS2uHW5aSD3NTdrilRkj3UIMMNELszuq7gjPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience and conversation with site manager Lee. I have rented a storage unit and looking forward to it.",
"date": "2023-04-10T16:49:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Gioacchino. Thank you for the review. We're so glad Lee could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f1b3ab7-d870-421d-9105-5d2afe37b1fc",
"author": "Jade Caruso",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNzu3muva6EDctMtjmmlcR2XGgI_ikZKoM8A1d_VfkmCjvQA0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service & great pricing!",
"date": "2023-04-08T20:45:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jade!Thank you so much for the positive review. It's wonderful to know our team provided you with great customer service! If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility! ",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "313354e7-8ece-48da-b466-18a3dc852ddc",
"author": "Melissa S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1hT_ku-kzX7kmZZ7irICf3t3UipVXJ1VqmfYEwZVHL5Gyw7ccsA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Such a pleasant experience we’re moving and they made it so much easier during this busy time. The prices are amazing and the people are so personable definitely glad to be dealing with such a wonderful bussiness.",
"date": "2023-04-04T16:59:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Melissa, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c4628631-52fa-40dd-b61e-7a21e14f612a",
"author": "Andrea Ferretti",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjurB9oe8EcJCmT_I-5V4ppG6uXKmq2icBDuiKETryl5-BjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone was extremely nice! Outstanding customer service! Everything was explained in detail! Thank you!",
"date": "2023-04-03T23:50:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Andrea. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dcadf7b9-ce77-45b4-a373-aabaee5e0c7f",
"author": "Milagros Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUiPPnUtD0LXE8OZVXoj3_wyEbieEUVTcdYQvsNza-srX09A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks so much we appreciate they treated us very well thanks to Lee & abbey ....",
"date": "2023-03-31T13:39:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Milagros! We work hard to meet the expectations of our customers, and we're happy to hear Lee and Abbey hit the mark for you! Don't hesitate to stop by the office or contact us at (856) 530-0001 if you need anything.",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "57a73148-2f63-49ec-9080-99973fb07e99",
"author": "Wendi Atkinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnu0Q2MpIldV-IWphjhtsZs_c_EH62_ToCSnuqFSpxOWtSag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Abbey was wonderful to work with. She was very informative and helpful and made sure we were completely happy with our unit.",
"date": "2023-03-26T16:17:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Wendi. We're thrilled you had a positive experience renting with Abbey at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1ff4f90d-924d-44bc-b1d3-a23b0b72d983",
"author": "Cookie Munchers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-aIN1N0VkxBMp1aJh9zwKNZKcJ9BLOkBoB6RKAz00n5OJi8Ls=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Lee was professional and helpful during the rental process. Abby greeted us on the day we moved items to the unit. She was extremely friendly.",
"date": "2023-03-25T02:07:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cookie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lee and Abby! If you need anything, do not hesitate to reach out at 888-storage. ",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a0ea3ac3-3d8f-466e-9da1-c0852d836e5e",
"author": "John Ferretti",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLEvwaYiqx-SoAMjLsH6hokXffHuJYtULSL-v4m3vsCv19i7E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy Access no hassles if you need climate control they have it. I give another star thumbs up",
"date": "2023-03-24T19:10:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, John. We're glad you found our property easy to access! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "aa9b848d-c21e-4031-a6f8-fe1c1575ea39",
"author": "Charles Hamilton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmVEn3WLgzY5pxY3h8ELfmreyHF8tE0EMNzmrH-WqhVHIGqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience at extra space storage, Lee the store manager was very professional and knowledgeable walked me through the whole process start to finish he made it a very easy transaction. I would definitely recommend anyone look for storage space to go see Lee. Thank you",
"date": "2023-03-23T06:59:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Charles, thanks so much for recommending us. We are thrilled to hear your experience was great. We're glad Lee was very professional, and knowledgeable, and walked you through the whole process from start to finish. As always stop by the office or call us at 888-storage if you need anything.",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "99daac81-13f6-4b5e-9e3e-9fed83f6fead",
"author": "Joe Pembroke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9lau177-HA5oD8U8hI-AOUf4Rio1dpeKS5anXGwt1rkJ43g=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was great , the process was easy, the gentleman running the facility was very knowledgeable about the facility. He was friendly, courteous and great guy. He made the move for me simple and quick. I would definitely tell others to use this location.\n\nThank you,\nJoe Pembroke",
"date": "2023-03-22T16:26:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Laurie, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help with any of your storage needs at customerservice@extraspace.com.",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6b97c415-1fe9-406f-84cd-31a7761ba82f",
"author": "edward tousignant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ90T92qCXr5u_IdlxzO9Ux6Pth36t2YSCcZ2M0_kvHnODKiA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The manager is a very experienced professional, and knows how to handle storage needs",
"date": "2023-03-17T16:09:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Edward. It's great to know our team was very professional and knowledgeable! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bcfc435b-7aca-4789-979e-cb3aff3b6e79",
"author": "Rebecca Dilks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPy47BLQcH3WajkwWHlXrlHjMqWcH0fixL6S9d3kvszjTWxuSN=s64-c-rp-mo-br100",
"rating": 5,
"text": "The application and the facility are easy to use, easy to access and very clean. The gentleman Lee, who was managing the place, came right out and greeted us, and was incredibly friendly and helpful.",
"date": "2023-03-17T14:50:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rebecca, thank you for your review! We're so happy to hear that your experience with Lee and the cleanliness of the facility has been positive! Let us know if you have questions at 888-storage.
",
"replyDate": "2023-07-10T00:40:03.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e24e5370-e2de-4d48-b6be-e9a4c9f19c55",
"author": "Corey Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-IABf5-EqtU96KAhWxhol3M1YDQF4KLVgttVPobrnCSVVnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful in setting up my storage unit. Great customer experience so far",
"date": "2023-03-14T14:15:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Corey, thank you for your review. We're glad Lee was able to help! We are thrilled to hear your customer experience was great. Feel free to stop by the office if you need anything! ",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8896ba8d-15ec-49ef-b869-5142dee08d4f",
"author": "Lisa Perry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOXctL6geRenuNVZjMEyxdtShVcLtX7mbdOty7itxluzQJAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful folks, kind, professional and fast!!",
"date": "2023-03-13T14:46:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Lisa! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f0d0eebb-cbc2-419c-ab89-078fbc9f345f",
"author": "C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoEjePsZ9L0o6tZTQjA0k1c4pOZJs0BgMPaUGWpze3vs0iqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very very nice sales rep that kept in contact with me until I could get to the office to finalize my rental. Lee answered all my questions and helped me get a great special promo price. I think this will be a very nice rental experience.",
"date": "2023-03-04T04:20:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, C. We're glad Lee was able to help answer all of your storage-related questions! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "64ecd8d0-50dd-4dd1-9dc9-916a54720a09",
"author": "will karl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXgTWhASRvdY6DME1WHKP0pnUBBk7m_DQBZX4pPFzmHnVQJu96=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is the best! Great customer service. They served my parents for 14 years and was glad to use them when I needed. Will definitely continue to use them when in need",
"date": "2023-02-27T20:59:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Will. Thank you for the review. We're so glad Lee could meet your storage needs. If you ever need anything don't hesitate to give us a call at 888-storage or stop by the facility! ",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d21038a8-788c-4aa3-a872-0dd5af65090d",
"author": "Adrian Castelan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnK3AvOKZ9w2BEb-CMq77u4O4qbTg-tMhnY_QwlwGPgZhWuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-17T21:26:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Adrian! We're so glad we were able to meet your storage needs. ",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32ec7885-9a9b-40ce-99aa-186ee3c36ecb",
"author": "Stanley Carr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYLC-lysKT9Wij6w6n1HzBdY-0TmOo_cSKPap8IPxKzIxObQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The first thing that separates this facility from other storage spaces the units are well kept, but for me the best saling point is the friendly service people;Ask for Lee he is a great person.\nI have had my property in storage here for months . I know it is safe.",
"date": "2023-02-16T19:53:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Stanley! We pride ourselves on having a friendly, accommodating staff and are so happy Lee was able to assist you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "82c5f4a9-d628-4a81-9121-b0d246869086",
"author": "Renee Mason",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUQop9aKVzPPrY3TNRt709438U0feKPIzq5JCNNukHKhWttOLr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant over the phone. So far, I have not had any problems.",
"date": "2023-02-15T15:14:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Renee. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d68d2188-743a-4cc4-a619-2f85bc1f05b4",
"author": "william upshaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7XSq_q16gVuMarZw5Y95XglBkfiV9q3FRNep9yBga2jHGb84c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Friendly, knowledgeable, informative and helpful had a great experience...",
"date": "2023-02-07T00:23:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, William. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0637d625-99ec-45e6-9570-249191a724fe",
"author": "Brittany Dombkowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNnPhn3FqspvhX5ThyIA-ZPMLBEhcjzq-8VBCZRuLobNSGUA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-01-29T04:31:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brittany, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a507ada-0db7-4654-aacd-54088b3f35af",
"author": "Manny Powell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCQG_p56BoBIKhHx-suvbAIe0Ru0zVNKPV9yhGdN-ICmhGFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-28T19:01:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Manny! We are grateful for customers like you. ",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e515370-512a-4ddd-a1f4-69cc5606a6d8",
"author": "Theresa Scull",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2HFJ4B-YChFox_UUiw2R6RBzPCHb9kOKSVa0k4tBzwJh72A=s64-c-rp-mo-br100",
"rating": 5,
"text": "So thankful for the time we had to store with you. Always great customer service.",
"date": "2023-01-23T16:09:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate the review, Theresa! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1abee6fb-072e-45f6-bc76-6b2f484d75f8",
"author": "Carlos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISRB5ToAmQR_tMS1tZ3ardOWkFdDB8iopDI9-c6V80DwtqmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly, helpful staff. Storage space is clean. Second time renting from this location and we’ve not had any issues.",
"date": "2023-01-22T01:37:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carlos, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly, helpful staff, so we do our best to make sure we are able to provide that! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. ",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0e2eef6b-9e66-44b7-af9d-1236f7349086",
"author": "Charlene Mooney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOja6rTLVds43SE1SAiu5yGLGy4NBR7_4Z8RAJmdsDnTPzBAIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-21T20:27:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Charlene! We are so happy you had a great experience with Extra Space. ",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2611217e-bb9b-4373-9e1f-fd042fec8dfb",
"author": "William Langran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1CaC1eRIQlIIE490kfCiRIB-Zr9qL0xDhAG3wgtA8lCltve0=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was extremely satisfied with my experience finding storage at Extra Space Storage in Glassboro. I felt that Lee went out of his way to see I got the right unit that I needed. He was knowledgeable and polite. I would highly recommend Lee to help you with your storage needs at Extra Space Storage.",
"date": "2023-01-21T13:59:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, William! It's wonderful to hear you had a positive experience with us and that Lee was polite and as knowledgeable as can be. We want you to know that we are here to assist you with further storage needs! Call us at (856) 530-0001 if anything comes up!",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1fec8e4b-6dc1-4da4-ba01-f97cff54fc65",
"author": "Joshua Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-PoZlawCNZQ87RIwrdOckiSDTlGY_Sot0RRLYBBDBfUfdNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is amazing, again!!!",
"date": "2023-01-14T16:19:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joshua, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lee! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "93855cad-79ef-4bbb-a1b2-796fd7883894",
"author": "Bill Seidel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwF0yrPd0SauuadqvPl1p25pwSEDYAbIDS-UetqZojlEBYvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Management does an awesome job. Keeps me informed on when I have products delivered.",
"date": "2023-01-11T18:37:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bill. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8b1434a-4690-4446-ad43-b8edc18b94b4",
"author": "Lisa Inez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXa7qy03PNs_AyYIqxiWq7qsbaYR_z5hmWq3HKxz8a-nGVPLQo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-01-02T14:42:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Lisa! We're so glad we were able to meet your storage needs. ",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6dee0498-eb77-4d89-a9c8-14033c889bdf",
"author": "Chris Haney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJIWAKTWHeV-tL-hnAsUr9t_HfKXGJy0KVxRjnnEdf78c_a-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast online service with the unit ready to occupy.",
"date": "2023-01-02T00:22:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent review, Chris! We're happy we were able to provide a smooth rental experience. Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f85d81c4-ff45-40b9-bdf4-f50888076112",
"author": "Michaela Margaret",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdtdxnpdZaWbwCaAs6VScn-iJqTN86Hfl_Szx5Pk1dKCYKvxMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The team at Extra Space Storage Glassboro made setting up access effortless, the unit size was appropriate for what I needed, thank you!",
"date": "2022-12-23T17:42:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Michaela, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Let us know if there's anything else we can do to keep your experience great!",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "0919fac8-c4f5-4067-b5e9-d1877e15d2af",
"author": "KAMIR BYRD",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIuOWccWJfjbRJSfwdtX7PbfRru86sBiM1n7Hq1do_TzXZ4vc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good storage place",
"date": "2022-12-23T04:46:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kamir! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (856) 530-0001.",
"replyDate": "2023-07-10T00:40:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1df12faf-5431-4c43-ae8c-d71883b978e0",
"author": "Frank C.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtrTl6IL2uFacPJK0sE5nDf7BJ0eK5H2vWvA01EN0M2H-a2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve been using Extra Space Storage for almost a year now for a trailer space and a storage unit. The staff is always very friendly and alert as to what is going on around the property. I couldn’t ask for better customer service from Lee and the rest of his team at their Glassboro location!",
"date": "2022-12-21T18:05:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Frank, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "23106503-6303-4619-9566-7bd9ddb64b52",
"author": "Nicholas Pollastrelli (Nick)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKV24sa7oYuX7IcLD_BhwX2toheJ9g4C7jZNEeeOTqBh__OgsR=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-21T13:55:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nicholas, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5920a94f-9110-4a45-91c0-49408d970af7",
"author": "Brian Lavin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDT86x0sMXsLNsWPyvVGllWj7GLoHxmazp110nf_pvr1Z-0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee and his staff at Extra Space are always on top of things. Every interaction with the staff is a great one and they're incredibly helpful as our unit has items delivered to it frequently and Lee always makes sure I'm contacted. I highly recommend this location and Lee.",
"date": "2022-12-16T16:36:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brian! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (856) 530-0001.",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f64a5710-ae83-40be-886f-9e656abfd0a9",
"author": "K Squires",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCJH2zfL9fm4NnCzrrXitrEu3C-LuOv7OW_aybO9EpWsmk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-14T15:08:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating K! We are grateful for customers like you. ",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea0863a6-8c8c-4805-b4b5-71f3df085857",
"author": "Josh Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9AxRQAThE5tMKA03iwmFh5fFuLqszHF7mgjVX2PYVp9EYuXo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee is absolutely amazing, and working with Extra space is always a great experience.",
"date": "2022-12-12T16:59:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Josh. Thank you for the review. We're so glad Lee could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cd1f847c-a84c-4685-95dd-1eb18e7890aa",
"author": "The One",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLikwhlrtliRK_ovh1Nv4uKjVODrc7cLoDM02mrRP-STUmxKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at extra space storage has always been very helpful and supportive. They’ve been there to answer any questions.",
"date": "2022-12-10T17:19:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, The! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "081c1e3f-8a6d-4336-bd86-9575d31c5927",
"author": "Sharon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdJxw0dzVZRbgn9dz85keC-d__nZMxOEq7LuJV99ilZy7p4VJW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful, friendly, and professional helping setting up storage for my Mom’s move out of her condo. 👍🏼",
"date": "2022-12-03T19:21:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sharon, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lee! Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f843517-7549-4c47-9020-cdc5fefaa72e",
"author": "natalie vito",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJe_tdqyyU8e348RdFeGAaGiDLoaH9Nysn1C4L1WTt0mwyglQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything was painless while transferring from one unit to another! Lee did everything to make the process easy and made sure I understood the entire process. Would recommend to anyone looking for extra storage.",
"date": "2022-11-29T20:29:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Natalie! We're so happy to hear Lee was able to make your transfer process painless! Give us a call at (856) 530-0001 if you need any future assistance.",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1558fc8c-ee20-47f4-9883-6e6c6dff36b7",
"author": "Emily Joy Orth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIXIHjRy_laqBxLbsyGD2_lYfXd0dP_wUBaU0ubGZry_G5lXk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extremely helpful staff, well kept property and very easy to contact. I have mostly spoken with Lee who is always ready and willing to help! I would reccomend this facility to both my friends and family.",
"date": "2022-11-28T15:39:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Emily. Thank you for the review. We're so glad we could meet your storage needs. If you have any questions, let us know at customerservice@extraspace.com.",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8995541d-de8c-48c4-b8f0-bde9fe91f13c",
"author": "Crystal El-Bey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtfGsllzw8KOFWiB-A879QZwCG0v5Aqg8sbqa_ZDYs-X-Ud7WS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee was kind and very helpful with helping me rent a storage space. I was waited on as soon as I walked in the door.",
"date": "2022-11-25T16:30:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Crystal. We're glad Lee was able to help! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "320b7d33-931e-4136-ad8a-9524e87058f9",
"author": "EDWARD GONZALES",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeM6B8Xe3JkBWcjfj2Za1Q5l5meAypqvm3WQ5TsIDTQEj5wQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Abbey was exceptional, and detailed oriented, she explained everything to me in a way where she made it easy for me to choose to choose you guys for my storage needs.\n\nThank you Abbey for your professionalism and courtesy!!",
"date": "2022-11-23T15:33:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Edward. We are glad Abbey was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ae4d44f6-0a16-4ac9-a3a0-2646415f1b30",
"author": "Aitor Andikoetxea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLASRxcHY8MeiQW4hC5HmmbdhNzwlxiNN3iE28hwL8osYz1nQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service & very helpful. We weren’t sure if our movers could get to our unit & the employees offered to send pictures of the area to us.",
"date": "2022-11-21T16:14:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Aitor. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "74d5185d-e488-4fea-9744-dc93fb27089d",
"author": "The Crafting Girl Boutique",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_6P-R5zUF0KSCrA_sKuOo8l8iCYa78IaP1zqPGSYaB1UOW_I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent. Lee was amazing",
"date": "2022-11-16T21:48:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Geltee. We're glad Lee was able to help! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0351c4d-fc0b-497e-b577-1a6f2bb12fd8",
"author": "Ashshawna Fabian",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyQXG1i__bN2V-eaXlI8yxVTUO6tKIqHzxqTgepZpd3SjXAAjtAA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-11-14T12:42:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating Ashshawna! We are so glad you trust Extra Space with your belongings. If you need any assistance in the future please do not hesitate to reach out at (856) 530-0001. ",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae177d06-e042-4cf4-91c6-2426a1e6d30d",
"author": "Tammie Derechinsky",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWmJF4UkMUNycMfXqQLtC3kCcmqRxoDKIBBrS9jSoLNif6Mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was very helpful. One of the best experiences I have ever had. Thank you Extra Space for employing such great people",
"date": "2022-11-12T12:51:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tammie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lee! Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c310ffbf-c324-48bd-9f93-913ffd7e271b",
"author": "Miguel Feliberti",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5hN_srvydeiiuTK8lae8v0ByJoUZXzbX1_tAgwGTt4VohGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-03T18:56:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Miguel! We're so glad we were able to meet your storage needs.",
"replyDate": "2022-07-10T00:40:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4dec779d-f01d-4311-ae39-161df6780227",
"author": "Tracy Schmidlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOeQIsFyRIoZ4rGC1GwvEuda9m_rsjDK9yjOpEGVrbV45awg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "From the very first phone call to the follow up call everyone has been so pleasant and welcoming! Greatly appreciated and so happy I picked this facility to help us out during a stressful move. Thank you so much .",
"date": "2022-11-02T13:54:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tracy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "91f09776-e741-4469-9303-e4cbdd6d2f95",
"author": "Demetrius Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvl7VOfu0EZyzr6QN6wuKmu5j36wUHL7DZACp-peKsajS6yaAN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The associate who assisted me, Abbey, has a energetic and confident style of customer service that make you feel like family and a value customer.",
"date": "2022-10-27T12:38:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Demetrius. We're thrilled you had a positive experience with Abbey at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "216ce5eb-ebc0-484f-b331-4137e9328196",
"author": "Tee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInwYt3QIsYDSXQgSp7nxMdvr5K2YVQnlcZ8KvVcXOp7t7ebg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and fast and clean",
"date": "2022-10-27T00:30:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shateria, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or contact us at 888-storage if you have any questions!",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "711b0723-51f2-4a62-9f82-1b3092071531",
"author": "Tresha Smith-Gibbs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaPsPy3lYcwOi_2O6qpfRkq9wa50d3NnuSMWdZl-4SKIa615c=s64-c-rp-mo-br100",
"rating": 5,
"text": "The process I went through to get my storage area needed a button that says “that was easy”. A phone call took care of my needs and I was extremely pleased with the representative that helped me.",
"date": "2022-10-25T23:10:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent review, Tresha! We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!",
"replyDate": "2023-07-10T00:40:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a12eb788-f8f0-4de5-b868-ba405bbe7ad4",
"author": "Jack Min",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIp5wB_9DdbRAVcPYR7tdzupdZGlCNFtr2WQJjgQPGDBKIeqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Needed a place to store our jayco trailer for a while and found the right place. Close to home, convenient access, and reasonable price. We were issued a spot that was a bit difficult to back into and Lee offered a better location once available. Only took a week! Couldn't be more pleased. Lee is great to deal with, pleasant, and accommodating.",
"date": "2022-10-20T23:14:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jack. At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for letting us know what a great job Lee did. We appreciate your review and are here to help at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "dd7135fd-f279-40d5-a7af-6115338e1374",
"author": "Lisa Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXF-rgXwRotBxG3JzBm0Em0DQQUtpRuWc8tu5c1OP5E9AJ2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service from Lee Derechinsky! These units are well maintained, super clean and secure. Lee assisted me with finding the best unit for my needs and my budget. I highly recommend.",
"date": "2022-10-18T18:41:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Lisa! Providing renters with clean and secure facilities is our top priority. We're glad Lee was able to meet your storage needs. If there is anything we can do for you, please let us know at 888-storage.",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "e667db88-816b-4453-8e19-53c51e92294b",
"author": "Mika Chen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVv33w93K9JANvZoxTus6mlH0mKkMxcTul3lYZpxeZ1bUctByg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very efficient and accommodating in helping me with my storage needs.",
"date": "2022-10-14T14:43:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Mika. Thanks for the positive feedback. We're so happy we have customers like you. Please call (856) 530-0001 if you have any questions.",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0598906a-0c12-4a2e-a39f-58bce63d634e",
"author": "Sheri P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8mnckTxrl7iJkUIavnFP3VqhkBB2E7Fc-PC0zfAhP-GZhgVYc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place! Clean and Convenient and Lee is awesome! He has been so helpful and went above and beyond!!!",
"date": "2022-10-10T19:25:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Ellie! Providing renters with clean and convenient facilities with helpful staff is our top priority. We're glad we were able to meet your storage needs and that Lee was great to work with. Please give us a call at 888-storage if anything comes up!",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8c25d5f3-a1ee-491b-a6b9-55f7e9e644d6",
"author": "Carolyn Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8U1PLVe0E4kLJopaRQwyWnQcZDjWDj739m483K1DOjM0E1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-07T20:52:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carolyn, thank you for your positive rating! Please stop by our office or call us at (856) 530-0001 if you have any questions.",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "deee4a1e-c9c2-4ee2-8061-13222ed8222f",
"author": "Tamika Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLyVzNQSvgfoHC23fZgAxFAa1TsTpIEyoDNV7Yx2G4_czqrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a very Great Experience renting a storage unit from Abbey she took care of all my storage needs",
"date": "2022-10-05T18:03:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to leave us a review, Tamika! We are so glad Abbey could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7fe4eaa-9f92-45a0-9ce6-8ead930d60e0",
"author": "Juana Clarke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrJ_5ceZqMQofpeZl5HUULlKamjRLIxYdtq9aWiNt2vsUzbgzz0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wow! This facility is very modern, organized and clean. We were checked in by Abby. She was professional, very friendly, and worked efficiently to get in in with a very tight timeline (ours). Her service to us was off the charts in getting us what we needed. We are very happy with the service we received and with the facility.",
"date": "2022-10-04T20:12:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Juana, thank you for your review! We're so happy to hear that your experience with Abby and the cleanliness of the facility has been positive! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "51685f6b-d15c-4bbc-b2ee-860675e9f3ba",
"author": "Dorothy Gantt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLltmxlQQn6eu4qp_Nf_58f9CJr1c43KTfbPE0OV09aPxeDRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-01T21:07:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Dorothy. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02b0c08a-a201-4ce1-abdc-ff3e4729c962",
"author": "Ann Lovell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9qijzQRIgeHRBJeJvcbQvip4GCVCi0qXbJwlpq8KElCBf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-01T01:46:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Ann! We are grateful for customers like you.",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0eb22b84-8c8b-4bb8-a6f1-dfeae55055c6",
"author": "Georgia Bufano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLd-6zZNW8SPT270T593uNSFFK4_AN4oGkQzQ8AlerfogPqzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We were looking for a temporary storage space and were told to check out Extra Space Storage and ask for Lee.\nCasually stopped one day to inquire about a space and Lee was off that day, but Matt was very helpful. Matt took us on the lot and showed us two different spaces, inquiring about how many rooms we were packing, giving us info and figures.\nAbout a week later we stopped to finalize and secure a space. Matt was off that day and we had the oportunity to meet Lee. He updated us on our previous visit and as we spoke he suggested we get a larger space. That made us rethink the space size for easier access and thus give us freedom to move around. Not knowing how long things would have to be stored as the apartment being renting was being foreclosed and that could mean several trips to and from storage plus rummaging around over those next few months.\nMatt was very helpful and Lee added that extra touch needed for the nudge of easing out final decision.\nIt is challenging enough to move, especially challenging dealing with the uncertainty of when your name will come up on a list for a place to call home. Thank you Extra Space Storage for assisting and easing our worries and great team work!",
"date": "2022-10-01T00:17:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Georgia. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Matt and Lee. Our team is here to make sure you have a great experience while storing with us. Let us know if we can do anything else for you by emailing us at customerservice@extraspace.com or calling at 888-storage!",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "32fe9b3b-9093-471c-a89f-aa3e463a7a4a",
"author": "Sandy Rhoads",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLD4tZrA2mtWVb-oMQ7-imqb4AqmdQDxRL_1fVI-kCIQQB0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Abby has been wonderful and very informative about the space I need to rent. Have never needed this type of storage for a recreational item and she was more than helpful.\nOriginally calling off hours the staff on the phone was terrific as well.",
"date": "2022-09-23T01:29:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Sandy! We pride ourselves on having a friendly, accommodating staff and are so happy Abby was able to assist you! Call us at 888-storage if you have any questions or need assistance with your rental.",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "212e5a42-eca4-4a8b-a750-c51881d4e99f",
"author": "Krysta McCall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKX0rbUjJUB1nvKTLVpl6uvQ4XsEPhqQJ8I7zBih98s07hiBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-21T18:31:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Krysta! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1dd813b9-8c08-4026-a75a-2ec7b86fe7c2",
"author": "Brendan Devlin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwVoczYHYoShc_viaXRyZ-WWPMlRH6LwZBDN9xFqoLDGCqi4jP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well managed ,clean, secure and outstanding customer service! Highly recommend this location.",
"date": "2022-09-20T12:36:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Brendan! Providing renters with clean, secure, and well-managed facilities is our top priority. We're glad we were able to meet your storage needs. Your recommendation means so much to us! As always, give us a call at 888-storage if you need anything.",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "ba0de249-601f-4905-b31e-996917e157a4",
"author": "Jay Schienberg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_oay2Wg6J7z6ykGvQsXK4L_eLRDAbNjLBGsLhlC6V_PjMjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-13T01:15:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Jay! Call us at (856) 530-0001 if you have any questions or need assistance with your rental.",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2a21fa6-7e11-460f-b849-3600839b32e1",
"author": "Phyllis Inman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7Nr1s9rUguMe5YpMCOnutuTK_G1yQg6de-jdqDeiD6EgAGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager, Lee, is helpful, pleasant and went beyond expectations to accommodate my need for storage. regret not living closer to his facility because I would want his service... Excellent experience with Lee here at Extra Space Storage!!",
"date": "2022-09-12T15:15:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Phyllis, thank you for your review. We're glad Lee is helpful, and pleasant, and went beyond expectations to accommodate your need for storage. We are thrilled to hear your experience was excellent. Stop by our office if you need anything in the future!",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fbdf15b7-593f-42ef-b3f2-ddc4115eb8e2",
"author": "Shelley Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYL-oEb4zfRyndPPHryyn9_PrUShDJzw65DJqlYGUQ-TUK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fabulous customer service!",
"date": "2022-09-08T16:08:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Shelley! We're committed to providing excellent customer service. We are grateful to have you as a customer and are here to help at 888-storage whenever you need us!",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b8ffbc8-5e14-4258-b475-fcd2c933cc97",
"author": "Cortney Lovely",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIT-YK3fFNfKB2giLCLE6ZFKg7fdTGMDbTTqy4i3lKpWK5_JA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-06T20:38:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Cortney! We are so happy you had a great experience with Extra Space.",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c324a5c1-1f7e-46f3-8b48-5eb42ce1b466",
"author": "Margie Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2y7CCPuS5G_J6Nf2nuLoAevmhRMo-MJH5Ught-7FdqEvNUQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "never realized you could have storage and r.v.s all in one spot. Very cool!!",
"date": "2022-08-31T00:56:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Margie! We are glad you had a great experience storing your belongings and RV with us! Let us know if we can do anything else to help at 888-storage.",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "914fe86a-878a-43f2-9d57-f09c8a653a99",
"author": "Keith Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWettN5466u_4Y_nK90Sugv4qWYZ-5GMCHSckLKcK9UW8inwjCd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just recently rented from them and the service was great. I’m having to sell my house and move and the gentleman who took care of me made at least one thing less stressful. Price was best in the area and he helped me pick the perfect space for my needs. Thank you 🙏🏾",
"date": "2022-08-18T19:18:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Keith! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "bf69f733-233b-42e3-8d9d-6642b95d5650",
"author": "Drew Dash (Shower doors)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9BcgWSpKppc5OAPPSk5F7V1NK1Np2rfA5Qhp3FNQSzPyqlMPTVw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-08-17T18:30:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Bob! We are so happy you had a 5-star experience with Extra Space. Don't hesitate to give us a call at (856) 530-0001 if you ever need any help with your rental.",
"replyDate": "2023-07-10T00:40:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e91989a-2bb1-4581-80e4-e4c0d6d9ffab",
"author": "Austin McLaughlin (Austin)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVD89jW7wa4dS5QB2612xkQehOyo86ifoUbhLYmYuYuR1yXsphIRA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Moving is the most stressful situation in my life but when I got to extra space storage Lee and his team made my experience so calm and so relaxing I had some issues during the pandemic financially and there was never any judgment there was never any being upset with me Lee stepped in did above and beyond anything I ever thought was possible making sure that I didn't lose my belongings even going so far as to help me be able to retrieve my things that I've gained over my life so that I didn't lose them, amazing understanding fairly priced but the customer service and humanity that extra space storage has in their employees you can't buy that anywhere Lee and his team of employees are absolutely amazing and even though I may not rent from them anymore they made me feel like a family member because they cared for me more so than I've seen in quite some time thank you so much Lee you're amazing!!",
"date": "2022-08-17T09:56:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Theresoluteone! We're so happy to hear Lee and the team were able to make your rental process calm and relaxing! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We aim for friendly and helpful staff and are so glad to hear that was your experience! Thanks again for your review and for allowing Extra Space to provide your storage solutions. We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c442665b-0e74-4870-bc19-87773ecc63b9",
"author": "Jasmine Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWRpsvzjJm0KGMDC8bH1ds9iIjH7Z96VKI6gBXji5PV2P_FANrcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very great customer service! Super helpful and nice. Really appreciated it. Lee was excellent",
"date": "2022-08-16T14:40:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Jasmine! We are glad you had a great experience with Lee. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e682f4f9-362e-47cb-9b7c-c8084948d56c",
"author": "William Quinn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJELxaxvDOmsx64fAvT9DMXpfrP43Y3Dx_dCkzR8pf8ZYYyUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a unit online was quick and simple. Pulled up punched my code and was in. The unit was clean and ready to use. Lee and Abbey were a great help! Would definitely recommend to anyone needing to rent one!",
"date": "2022-08-13T18:03:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, William! We're happy we were able to provide a smooth online rental experience and that Lee and Abbey were great to work with! It's great to know the cleanliness of our property met your expectations. Our team is here to help, as always, give us a call at 888-storage if anything comes up.",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "450ced99-2f1f-46da-83a6-456d6f4c7ada",
"author": "Scott VerSprill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVI8sEE1Zv8oCIfxTvEYGxs8-geJezNDOVdzKwMSWt4EAcT0UI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-13T15:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Scott! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41118751-33a4-4c45-9d9b-7558f62b11d0",
"author": "Jaime Paz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKoe6K7DtDf1HwmBndziOMAQ3D6aFE_S0QwnXmt1hdv5cFgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storage manager Lee was very prompt and courteous when I called to inquire for availability of space for my travel camper. He was very patience on answering my inquiry. When me and my wife went to Extra Storage location to look at our site, Lee again was very helpful. I highly recommend this place…",
"date": "2022-08-12T22:09:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the perfect rating, Jaime. We're happy to hear Lee was patient, prompt, courteous, and as helpful as can be. Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e9725cd-6b58-40b7-ad75-1bcb41f5e225",
"author": "MIKE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSrO163trd1MjMncywj5ae_ZDY_Lu-Hz7ghOO1mZn-KKMuag=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Indoors clean, heat or air conditioning depending on the season friendly staff very clean plenty of security",
"date": "2022-08-11T02:24:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Mike! We work hard to keep our facilities safe and clean for our customers. Let us know if we can do anything else to help at 888-storage.",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "229d4bb8-3820-4360-9e09-c68937f20d69",
"author": "Dennis C. (Dc)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJN7tS-1ARHrZ50q2Ghh72IN6GgAv5Tc3iZPfYOvx-qmMyCAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy from start to finish in getting a storage space . Also very secure and clean. Smooth process",
"date": "2022-08-05T16:22:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dennis, your review is appreciated! We make it a priority to provide clean, secure facilities with a smooth rental process and are so glad to hear your experience reflects that. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "9270b0d7-9e93-42b9-8d5b-15b06e082cb6",
"author": "Tom Huesser",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxDod2kwb73YTxu20qBQpHDP6PSjARfi3az36FvXg_TVGadcYNYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience ,office staff very friendly and knowledgeable this is my second one this year.",
"date": "2022-08-02T18:03:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tom, thanks so much for your review! We are thrilled to hear your experience was positive and that our team was friendly and knowledgeable. We are always here to help with your storage needs! Give us a call at (856) 530-0001 or stop by the office if you need anything.",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eeae410f-6c06-4089-bd31-dbb4bd1148d0",
"author": "Barbara Ianni",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwTGBFr8dPSw-8vRqYTsiXTUvk7Tdte_khiM_y3R_E2uT3l7dk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone was very polite and extremely helpful.",
"date": "2022-07-31T13:30:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Barbara! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:40:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1bb8d006-6cdd-4aa4-a76e-d74f7ff01ef0",
"author": "Brittany Hawk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuZE_rEtYchhqPOFH4q00nm3xEPyuuRbWlY3htmsiWzLGBwVI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-19T18:17:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Brittany! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (856) 530-0001 if you ever need anything.",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0243823b-3e47-45e3-8a64-531799d3331e",
"author": "Joe Conklin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnB8JT97lZAMqbVM0I-r6iz3zYtDfEd-aWX1bVrbvsycOS5XA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice facility. It's extremely secure. The manager was excellent to work with. Looking forward to keeping my vehicle here!",
"date": "2022-07-19T17:16:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Joe. Security is our top priority and we appreciate that you have trusted us with your belongings! Let us know if we can do anything else to help at 888-storage.",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2f711c68-1a38-41c1-9263-9f24e0874cb8",
"author": "Frank Ristick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTON4SHS4CL-Rfld2nVLNoMziYjKzJayLN6eTT2RhxXvvV70I=s64-c-rp-mo-br100",
"rating": 5,
"text": "These guys are great very helpful nice clean storage facility definitely recommend them to anyone who needs to store something",
"date": "2022-07-15T22:57:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Frank! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (856) 530-0001 if you need anything.",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "87527944-867b-4198-810d-031fe32d2d8b",
"author": "Ryan Albano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjG469668iQVtop8bPqEa4yaEGHvXxYS-hBbkEJCfxRpik3Sr5UQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-07-15T14:38:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ryan, thank you for your positive rating! Please stop by our office or call us at (856) 530-0001 if you have any questions.",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7294043a-6b42-4300-8ac1-fecedb686df1",
"author": "Jason Spector",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjc5ueotxPj0m6eP6as3G6jdGB5NoGAvEEsmKTq058dOB8sw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Truly amazing experience securing my rental space. The management staff is extremely helpful. And are true professionals. I highly recommend this facility for all of your storage needs.",
"date": "2022-07-12T18:56:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Jason! We're so happy to hear we have your recommendation! Let us know if we can do anything else to help at 888-storage.",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a93fc275-3e98-4c3e-8933-1545910a59fa",
"author": "Robert Woodson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNEAS9h_ydU7E-nhB1a3tzS7cP32Pa1sBHlGAQInp5xpU6Hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-11T22:42:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Robert! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a2c5a799-3c79-4412-b28c-f1c32e7a1e22",
"author": "Nickolas Boker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZLixRNq9Vv0iTWfoZtGtvLK5f4lD5C7H8QbwQOxWqAFLn2x_z=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I just purchased a 5x15 unit. The gentleman Lee I believe his name way was very professional and accommodating. Did everything he could to give me the best deal. Pleased with his conduct and business dealing.",
"date": "2022-07-06T13:52:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Nickolas. Thank you for the 5-star review! We're so happy Lee could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.",
"replyDate": "2022-07-10T00:40:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "794c07de-635d-470b-a7bc-56ffba100b82",
"author": "Linda Radcliffe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4WlPNsPbDzwiDTbU7GjOQcVrvacZ_LxiNOUKSGpckn4SUMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had awesome customer service ! Both people that helped me Lee and I think her name started with an A. Both were out standing!! Thank you !",
"date": "2022-07-01T00:45:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Linda! We're committed to providing excellent customer service. We think Lee and our team are great too! Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2022-07-10T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1dea37dd-9903-42fc-bb8e-ebb4954f32ef",
"author": "Joseph Rosenberry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUP1ESzwMV639DV1yVGGj7cHYN9v6gACJqM8gtOPHlB2HdVZT69=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-30T15:21:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Joseph. Call us at (856) 530-0001 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "223bd78b-e4ed-4f23-b39f-c04c3d0f8380",
"author": "Expensive Habits",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQnd_Ot62aBonfaMmy8lmEokEPYMYKwI5VShAZOAzhH6tMNTk=s64-c-rp-mo-br100",
"rating": 5,
"text": "I WISH I COULD GIVE THEM A 10 STAR RATING!!!\nI've storage with Extra Space Storage for 6 months and I had MORE than a great experience. The units were clean, and the staff was amazing, considerate, and sympathetic to my situation to say the least. Especially Lee, I was going through a tough time, and Lee made a difficult time in my life less stressful. It doesn't matter how many times I called or how many questions I had or how many times I lost my keys to my unit or forgotten my gate code Lee was always there to assistant me. He helped me every step of the way even with his kind words and reassurance that although life gets tough and things happen, he assured me that it'll get better. Lee have been very kind and patient with me from the first day I storage with Extra Space Storage until the day I moved out. I was more than a costumer to him he treated me like family. There's NO other storage place I rather storage with other than EXTRA SPACE STORAGE.",
"date": "2022-06-28T13:09:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome feedback, Expensive! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Lee reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thanks for your review and for allowing Extra Space to provide your storage solutions. We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:40:39.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "b834b02d-9315-47e0-9a5e-ef3d0c32ebe5",
"author": "Victoria Gunther",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJu6ceggwTQHqiKQjqpxqzAAAxnlw7he5JPWBMyyxwJ-xSYRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Abbey and Lee were both great , after speaking to them over the phone I was able to go into the location secure my unit and move in the same day.",
"date": "2022-06-27T18:23:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Victoria! We pride ourselves on having a friendly, accommodating staff and are so happy Abbey and Lee were able to assist you! If there is anything we can do for you, please let us know at 888-storage.",
"replyDate": "2022-07-10T00:40:39.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a6d776da-d046-4141-91e7-74ad05ba36c3",
"author": "Alexander Semler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf9PRH-YHDpgNaKzlr7E86Kc1X37xaQ1Rb4SI9ak3xW58g9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "So far a pretty good experience. Nice staff that were very helpful.",
"date": "2022-06-25T21:45:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Alexander ! Thanks for the positive review, it means a lot to our team. Please call (856) 530-0001 if you have any questions about your rental.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a7e71ec8-9865-4a72-a228-c17a2a581fdd",
"author": "Frank Kolojeski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLE6x2oqRESHVvu_Ui1T4RnvRRtfk8bzJxQVWHojePwW2PY7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good experience with the facility in Glassboro. The manager Lee was very attentive and made good suggestions. This was our first experience with leasing storage. Also, Extra Space was very competitively priced.",
"date": "2022-06-25T19:55:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to leave us a review, Frank! We are so glad Lee could meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9af37b4e-4624-446b-a54f-9c58e768edb4",
"author": "Deb Shearer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLe7AvBk3CApn3zHAb-2-Tf7MDHJ9lqAHBnIV8RTpAierixmM4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Im going thru some really rough times and Lee was very helpful and patient with me , made me feel very comfortable with my decisions on renting a unit there",
"date": "2022-06-10T03:56:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Deb, thank you for your review. We're glad Lee was very helpful, patient with you, and made you feel very comfortable with your decisions on renting a unit here. Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "21267e58-0ee5-4e99-b53d-8c9e33352826",
"author": "Stephen Weick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZ4DLrwa3qqvCLWFiYdn0TTDSqux6XqiA-_zBMxuEMpyXgGJcV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location for students, landlords and business owners. Lee is awesome and goes above and beyond for the customer.",
"date": "2022-06-08T18:52:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Stephen! We work hard to meet the expectations of our customers, and we're happy to hear Lee hit the mark for you! Don't hesitate to stop by the office or contact us at (856) 530-0001 if you need anything.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b2908da9-e08d-4202-83fb-c4fcab1866bb",
"author": "Jennifer Bellomy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXODEo77iXyDqFxCpun_aBreRo67SSZNEkdEZFk8Uy3CsOqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-08T18:33:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jennifer! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f8cd669-e0b2-4737-a144-5cf35a8cea55",
"author": "Mary Kate cornely",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK72553I056u8jK2C7F4Tbceuhbdg3LQWJF0z1eCeB-ILIeew=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are such nice people and super accommodating! Great experience overall!",
"date": "2022-06-04T14:31:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Mary Kate! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "897adc1d-0428-4ab9-8fb8-d351c39bf287",
"author": "Miguel Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtc73KqxJOASkLbUjIH_eBcNpBV8chcn7HYiWDJsDfQcyAdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-30T23:53:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Miguel! We are so happy you had a 5-star experience with Extra Space. Don't hesitate to give us a call at (856) 530-0001 if you ever need any help with your rental.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aee8eb51-593c-449f-8c0f-766d66eb5242",
"author": "Tina Hildebrandt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKS-ekAeS-DKtAhVjVVPiBHZmN3_kDOxXIEw_eGAobqeISCdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I can't say enough about what a pleasure and blessing it has been to have Lee and Abbey help me through what has been a very tough road of late in my life, which is what initially brought me to renting a storage unit. I can honestly say that we're it not for the 2 of them and their thoughtful calls, texts and encouragement, I would most definitely given into my feelings of being defeated by the weight of my problems and given up and for that I sincerely thank the both of them for going above and beyond any responsibility they may have had to serve a client. You guys inspire me to do more n try harder even though I still may not win all the battles in front of me, I'll at least know I didn't give up without fighting my heart out and doing my absolute best before quitting. I'll die trying n I'd I still don't succeed, well no shame in that. I applaud them both for their humanity, kindness, and going above and beyond professional courtesy. I thank you both from the bottom of my heart. You are both treasures and it has been my good fortune to have met you both. Thanks n my best wishes to u both. I'll never forget you guys! Sincerely, Tina M. Hildebrandt",
"date": "2022-05-29T18:11:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review, Tina. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lee and Abbey! We're always here to help at 888-storage if you have any questions or need assistance with your rental.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "1163663c-3360-4723-8148-5dba87b8c751",
"author": "Junior Mason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUQSe3qz8sRhbY9r7z4deToA8L_clU_wKjM_cEo6PUSndVo00=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant experience. The staff Lee is very professional and courteous . I highly recommend this location for storage.",
"date": "2022-05-21T13:59:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Junior! We're glad Lee was very professional and courteous. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (856) 530-0001 if you need anything.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "828309e2-2bca-47bb-aa50-24958b048026",
"author": "Korel Samuels",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqb1DPuz2TOxkTINJV8QIKeWOCCW5ffEl9Yapg1GOepM1TIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had an excellent experience with Extra Space Storage. From moving into our unit last minute at 9pm to the day of move out. Lee was amazing! He was very accommodating and understanding in tight situations. Thank you Lee for making our moves less stressful!",
"date": "2022-05-11T19:06:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Korel! We work hard to meet the expectations of our customers, and we're happy to hear Lee hit the mark for you! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e7b7a3d7-9105-445e-9c18-7f5b31b42bca",
"author": "Lynn Hawkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL26g0l0UpYiTlKBpa8IWFyTuBIPU1yeYv1kRx2jJ5aXOxMWzyF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lee, the Store Manager, was extremely helpful with packing suggestions. He was very friendly and patient with my husband and I as well!!",
"date": "2022-05-04T22:49:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lynn, thank you for your review. We're glad Lee was extremely helpful with packing suggestions, was very friendly, and was patient with you and your husband. If you ever need anything, feel free to stop by.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b20ea44-ceea-4636-9a59-15afcf4a9b02",
"author": "Ammi Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbbwul5jb3GHx7DZjLC5IUnmDDbfXWGpS5rC9CLKtHUmAZfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Space storage is a very professional and clean place to store your items. The location in Glassboro NJ is super clean and management is extremely helpful and nice. Couldn't ask for a better storage place",
"date": "2022-05-02T22:04:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ammi, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! We're glad our team is extremely helpful and nice. Don’t hesitate to reach out if you need anything at 888-STORAGE.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a140fa9a-7bd5-4769-a4bc-d227a8a43105",
"author": "Joe Caione",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXTeaEzeyoPe9moHyVlw_0qut75eYwLsGLbTEzC843lQTU4jf0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Abby and the crew were amazing! Once again Extra Space bailed me out of a jam. Thanks for all the help.",
"date": "2022-05-02T20:32:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Joe. Thank you for the review. We're so glad Abby could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "410ea809-973e-479d-9bd8-312087654f06",
"author": "Rutherford S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvArOiOjgvsqCg4m6EnFz5QdV4DtIhzZUe9YyY_dzE3DmfNV2n=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Abby was so courteous, professional and polite! I enjoyed speaking with her. Thank you for making this transaction painless and easy! I appreciate the phone call to get me into a unit as you all promised and the timing was perfect!",
"date": "2022-04-30T13:44:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, S.! We work hard to meet the expectations of our customers, and we're happy to hear Abby was able to help. Let us know if we can do anything else to help at 888-storage.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6f83b8dd-1729-4de7-8bf8-611d2a5d3b1a",
"author": "Dean J",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1fxsEcN4k3yPxtYNo8KD-Zob-m7aI8SrkWbe7Jre6ryn7e5nm=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-04-29T16:54:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating, Dean. Please call (856) 530-0001 if you have any questions.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4879c7b-bff2-4087-b65d-0b3560653959",
"author": "Joy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1ytefEkr5a4Kvs4y7D5AgkOt3Sae4kCHkXm01Viwq2kIdP6DH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Abby was absolutely excellent! Because of her kindness and knowledge concerning storage units, I decided to pay for the entire year in advance.",
"date": "2022-04-29T15:27:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Joy! We are glad you had an excellent experience with Abby. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c3d73a4a-8d2c-4d00-8ac3-ff2ec2d20c68",
"author": "Shannon McAleese",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbbEHntAu2aZVvBQDlKyZVNbhB7Ospekb5EToJBKfJMODo4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is very helpful and accommodating.",
"date": "2022-04-27T15:11:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Shannon! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bdb690bf-cd58-462f-8919-d15c37418e0d",
"author": "Ariel Sulena",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWr8zLoCfsswevuTssplBXJl6Ws94VPjmqxunL-FFCGRzQeZSw2=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very safe and friendly staffed storage space. Lee is very helpful. We used a 10x10 climate controlled space for many years. Was never concerned about our things. I would recommend as a quality storage space.\nUltimately, we did decide to move our stuff because the cost of unit over time was more than we wanted to spend.",
"date": "2022-04-25T16:05:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ariel, thank you for recommending us. We know that our customers value safe facilities and friendly staff, so we do our best to make sure we are able to provide that! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "ea613e10-5bfb-48d8-b244-b2a8461aea56",
"author": "Marland Rodgers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICCFA4d6CgO7anWnQ7z3MDSozM2zLy-tPcYkmhZl0l1rb9=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-23T17:54:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marland, thank you for your positive rating! Please stop by our office or call us at (856) 530-0001 if you have any questions.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0659a81f-758a-47b6-9d6d-7a0bb5faa2a3",
"author": "Shanna Dougherty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPj-xrPe0gYKs_FpQBF_SQTfVANCMDRyIOvqP_BcG6sOVX6T4dIA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service! Very friendly! Always very helpful and willing to assist in whatever way they can. Lee is always very quick to email back whenever I have a question! Great place to go if you need a storage unit !",
"date": "2022-04-23T01:35:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Shanna. We're glad Lee was able to help! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.",
"replyDate": "2022-07-10T00:40:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e006373b-0c13-47f8-89d2-600484f309df",
"author": "Gary Geloso",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX41l89VxH-qajjKSfBKl_OMt-X-mq2p946KLK1ElG9AXBys5GK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Never met the finest people ever\nThey're always smiling and very helpful I recommend extra storage to everyone\nWhat a beautiful experience I had there so far.\nThank You Extra Storage.",
"date": "2022-04-18T19:18:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Gary! We're so happy to hear we have your recommendation! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "263af247-6d4e-4ac5-97c0-f93f86b348db",
"author": "Marc Price",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2haILUJreDTtlCk0bXjDBCTazWNRI5QWHoEnQlIK-MJ0BXzEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was great! The young lady with the blonde and black hair, was AWESOME! GREAT CUSTOMER SERVICE! Dispute our stressful transition, and having to get a storage. They handled us with great and enthusiastic care. That alone, made our day so much better! Thank you! ❤️ I highly recommend this to you if you're looking for storage. Prices are fair!",
"date": "2022-04-11T22:20:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marc. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "fb9c0691-c84b-4d30-b5b4-5e812195b313",
"author": "Elena Giberson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2DxjRPF48k4Z5jrkZrca1CjYO2r6oQqg5YYL-Bp6cDJJHiPwAtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was originally using a facility in Hammonton & needed to transfer my belongings to a new area. Moving is not my forte but this went smoothly with the help of the manager of Hammonton. They put me in touch with their Pitman location while I was on hold saving me time & google searches. The manager at Pitman was extremely calm ,friendly & helped me focus on my immediate needs for a unit & set me right up taking the stress off my shoulders And even had me laughing I highly recommend them, very professional,organized, good business practice, while also being friendly & patient",
"date": "2022-04-10T21:46:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Elena. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled that you had such a positive experience renting with us! We understand moving can be stressful, so it's great to hear that our managers were able to help alleviate that for you! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "502676e5-b804-4d21-9db5-2bc37a8d1e55",
"author": "Craig Iwano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr5E1AemzkWT32gy4tpszIMFbdJAkavhqWzjvBexeLvwIyTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-07T12:29:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Craig! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d06cd1e1-e86b-48d8-8bf2-5fbe9a338dd9",
"author": "Craig Iwano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgqslytj8PHeOmYhic6YAdf24dmcZguMReCW2nG2QtjWUMyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent experience for short or long term storage and the staff was very helpful every time I called.",
"date": "2022-04-05T16:39:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Craig!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility!",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "35166bcf-e813-4ace-a470-b797f067dae2",
"author": "Justin Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJY-72MlxfqHmmpha73OiAx6jwen4eXWVHNdvlDUxiw73_Pog=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-30T21:30:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Justin. Your rating means so much to us!",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6aceb877-7874-406e-99a7-298f5f93a3b7",
"author": "in out",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIa8dMyLIBoadnKZ8_zQZkCu82Yk8XVWBaAtnhwCAKBadfAtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was amazing. Young lady was very helpful on an extra subject. The gentleman was quick and efficient!!!!!!",
"date": "2022-03-28T17:28:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, In. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "61c31b72-75e3-4504-a951-f7c5cf96cca0",
"author": "Curtis Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6LY0TIpQoQrkc6nwp_h402LittYsrCCulOzP4I6am_UtB3QkZ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Really easy process to obtain a unit and the staff was more than accommodating definitely recommend them check them out.",
"date": "2022-03-27T01:16:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Curtis! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Our team is here to help, as always, give us a call at 888-storage if anything comes up.",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b59cacb-a178-40d6-9aeb-08e2c4979594",
"author": "Andy Massimi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKW_KwbGAVekxh7OckAiG-br1MmGGUCAwC__qUu0xGlNaG6CQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-26T18:18:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Andy! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9665eb11-e4df-4f4c-bdc9-a0c0c427f7ae",
"author": "Gretchen Heller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6BrJ4_c7Zqd-0cSq8tC9kBZgogqr9PmKEYk_g2GiquiaYlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and friendly service!",
"date": "2022-03-26T16:29:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Gretchen. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (856) 530-0001.",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "18c6d757-5d35-4cc2-8879-39b38371fa1d",
"author": "Beth Ann Stopper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLougziQbIKzf2VMsBhWmMMAWUcHkNwdICVbCSbPGo5FYejQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee was more than helpful. I am temporarily living in assisted living and was able to take care of everything by phone. Lee made sure my belongings go into my unit.",
"date": "2022-03-20T23:02:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Beth Ann, thank you for your review. We're glad Lee was able to help! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cb2ac749-8271-4310-bf1f-e8dad7ea134b",
"author": "Melissa Passarella",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0MTApN4YvJULJEqNkdEk95HTsPlGtcBQZrsHjR5pQ6yVbx6bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The rep was very nice. Great experience",
"date": "2022-03-16T20:37:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Melissa!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility!",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e3a6414-fe43-459d-9685-aa23b313573c",
"author": "Michael McCall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcoxZK_Kj-9Z87ffIyfWsl4Q5jqUZhJN7AI1HmiSn7bccjEQ4r=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-08T02:47:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Michael. Thank you for leaving us a rating! Your feedback means a lot to us!",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "04f74cf1-0116-4560-80b4-e253115699a0",
"author": "Michael Heisler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrXQbqdRFJo8B5d2E1YIChNuBxm3Q6_zXI0Ug12QKj1aNKgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always very helpful and respectful",
"date": "2022-03-01T16:10:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Michael ! Thanks for the positive review, it means a lot to our team. Please call (856) 530-0001 if you have any questions about your rental.",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f6bb2fc9-eacc-4046-bc4b-442a684149af",
"author": "M, S and G D’Amico",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUh-f55m1E0aPxM88dbbHWj7f5fZOcZ4K6UvGM52A9eMArDavt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff and customer service. I’m impressed!",
"date": "2022-02-28T14:11:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think our team is great too! Thanks for the positive review, Giada’s Koala. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "286e209f-854e-4e53-ab53-178ba7932c77",
"author": "Sarah-Cate Ogden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbRUsTYIUoz_dpiSVIULX2WXFKzeqEnXHXOGFSssQSn_9L_j1S=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-25T00:22:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Sarah-cate! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7efd00f1-c0bb-45b0-8307-b49ebd487b51",
"author": "Jessica",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVosG-Enf7DAVq8D5CqppB3_B1S98dydIwHVZFbm0J3mRZ6atNRzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-24T23:45:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Jessica. We're glad we were able to assist you with your self-storage needs.",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a57f23af-267b-400a-a079-ed95bdc768e4",
"author": "Steve Colligan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNjhzFBAYoLiFEOb6Zy3zOv0Wh0oty4DedyfsW3hh8BkgZ3Yfb=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-23T22:57:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team works hard to keep our facility clean! Thanks for noticing!",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "35e1d350-dc87-4fbb-84b1-001db0d2851c",
"author": "Jennifer Silnik",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICVdGYEGQ2WHzHdqSDmKhuxcz4MKApTBR5-n1TZiN3RNiHjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-22T17:31:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jennifer, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ad95e6f-24ec-4812-966b-cdf01008f76b",
"author": "Alexandra Convery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVosWlry4zyjviKZkt2agabGOAcez8UmCVdBjpLlLiMeKgptpkSPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just started using the storage facility. Mr Lee is definitely on top of things there. Always checking on our stuff and seeing if we are ok. Love the personal experience so far. I feel Safe with my stuff here. So glad i chose This location.",
"date": "2022-02-21T18:52:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alexandra, we are so happy to hear that Mr. Lee could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-storage.",
"replyDate": "2022-07-10T00:41:02.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "7844fac6-d84e-4b45-9d3d-b2c0cac63693",
"author": "Dean J",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFZi_cnjuhW1XlEwADb1MIl2K71WcRnPAlAAGnHmvfAwt7LKVYeQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The transaction was smooth. Did the online reservation for a great rate and honestly the best rates around for what's going on with uncalled for inflation presently. Friendly staff and they showed me around to what's avail. So far, so good.",
"date": "2022-02-11T01:00:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Dean! We're happy we were able to provide a smooth rental experience. We are so glad you are satisfied with your rental rate! We're glad our team is friendly and they showed you around to what's avail. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c67279bb-36ea-4319-aed0-c2020bce0882",
"author": "venessa whitfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoCVBEcU28aov2z4o0_Qy6i_QLNSNS49itmymGwNFyzCvaQJE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional service would recommend.",
"date": "2022-02-10T17:08:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Venessa! We're so happy to hear we have your recommendation! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf6e5dd2-74b1-4297-b927-d2b2545fa234",
"author": "Taliah Leavy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9LMYpi6VzjFK0cDx1JjckMxf0ppJjJsvsU5iJDYshbkF2VA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Extra Storage Staff Lee is amazing he help make moving and storage experience less stressful. He’s patient,and he answers any questions you may have. I’m happy I chose Extra Storage.",
"date": "2022-02-10T13:18:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Taliah. We're glad Lee helped make the moving and storage experience less stressful, is patient, and answers any questions you may have. Stop by our office if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e93daad-08eb-400d-98c1-ab48c629c3cd",
"author": "Jim W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-oWXCB76UMiLkUOgxRIFH7C1O62ouXbGhy0U6800dTx8jrw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mgr. Lee was great when helping me fix billing issues and when moving out of my storage unit. He was very professional and worked with me when I encountered delays in moving my stuff out into new business space. I would recommend anyone in the area to come to Extra Space Storage, Talk with Mgr. Lee and see what this place has to offer!",
"date": "2022-02-06T12:21:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Lee is great too! Thanks for the positive review, Jim. We're glad he helped you fix billing issues, was very professional, and worked with you when you encountered delays in moving your stuff out into new business space. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dc443095-d5f3-42d1-9454-1da6dfeda785",
"author": "V “Nono” Nonya",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRX7bMwx45xU78Qs9G_URAdvIy_1c6sTVyA8MtkJ1ADbquCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The team at Extra Space Storage are great! Very professional, they take the time to discuss your storage need(s) to meet your budget. In addition, if your in a financial bind at the time a payment is due, will work with you to resolve the issue.\nMost businesses would tag on a late fee, and overlook a customers situation.\nIf your looking for a great storage company, look no further. Let you buck stop here and trust me your items will be safe and the price(s) are reasonable!",
"date": "2022-01-31T20:23:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think our team is great too! Thanks for the positive review, V “nono”. We're glad our team is very professional and take the time to discuss your storage need(s) to meet your budget. We are so glad you are satisfied with your rental rate! Security is our top priority and we appreciate that you have trusted us with your belongings! Don’t hesitate to reach out if you need anything at 888-STORAGE.",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a0d4710c-b22f-4188-8ba3-d2f6a64e44a7",
"author": "Mark Elliott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIC1dwYzOFe1rr2YcOwX3sZLyOseoTCDmg2HcgwjcEWN_qICQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-19T20:22:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mark. We're glad we were able to assist you with your storage needs.",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78850e18-6f3a-4c4d-8150-a74c80278626",
"author": "Edward Ludlow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9wMF8Wx25_1uJhQeTg-DPgs-011xtsMXWJOxbrVATGjG9FQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "This facility is well kept and maintained. The manager is very attentive and responsive. This has been a good storage facility.",
"date": "2022-01-19T15:19:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Edward, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0e7f386f-085c-461d-9dc8-89234b50f61b",
"author": "Janice Connelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiQZ14qXcuN0bAzzPp5pFMs3GDNlpv9GDz5lH3bq3hSvPLyZM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I find it very friendly,\nI usually go at early evening and the person on duty is very friendly.It’s clean ,quite,\nI find myself sitting extra few minutes to relax and absorb the calm.",
"date": "2022-01-18T01:01:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Janice, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please call 888-storage if you need further assistance with your storage needs.",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f3b73b5b-c5ef-408f-858f-4e38b9250844",
"author": "Diane Pantisano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwwR_LZQE0yf7jn5WCc5EG_9qAkbVxW3PBpDg7Teh3QT26uFaj=s64-c-rp-mo-br100",
"rating": 5,
"text": "It's just a storage space, how can you go wrong.",
"date": "2022-01-15T18:32:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience, Diane. We're committed to being your go-to stop for all your local storage needs! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cce1bd5b-a1c0-4b32-92c4-dfbd57d80a1d",
"author": "ray fabian",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdWo0KxfL6gO6VrdqHvLCHRhpk6UF5Wu1OO238BOR8kgmpHQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Facility is kept clean and well lit. Lee the manager is very friendly and professional. My only gripe, is that my rent was increased by almost 30% in one instant, and I have not been there even one year.",
"date": "2022-01-14T22:33:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Ray. We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e17372db-ca19-4a9d-964a-1d0ef7d5706d",
"author": "Paula JonesJennings",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYXDi7_nnGFqODdJFHfj33ZmgYOQEbneqsHbeXQ9eV05tMdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-10T19:51:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Paula. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63ed3be3-94a1-4f35-8a8a-45714ed4688e",
"author": "Maria Bock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCaRD1m1oAzj49vTtbY-mGdSgnkoRN4ZaLn59utwrYB59Y2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Liam at the front desk went out of his way (without us asking) and helped us get a better rate since we have 2 units. He is always kind and cares a lot for his clients. Thanks from James & Maria Bock",
"date": "2022-01-08T00:33:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Maria. We're glad Mr. Liam was able to help! Our team is here to serve you, so give us a call at (856) 530-0001 if you need any future assistance.",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e1ffa801-b72b-4657-94fc-23baed8c9add",
"author": "E J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuqI1U3kfQCjAY5gNcwy9XM6x8T7qPyMABlXQ2gBZDjKwTXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-08T00:18:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Emma! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb4e94a2-a271-4875-a5c3-0a3c21a3fc5a",
"author": "Njaco08",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEOJEdDbwV4QBZbxrnifi_6pDLUNq9lGozYoFrWylGcmmPjK4k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience over-all. After figuring out that the info on the main web page was incorrect, I went down in person to see above a space for my RV. Not only was everyone helpful but they reserved a fantastic spot for me. Paperwork was the usual but went quickly. I am so glad I choose Extra Space over the others. They are great!",
"date": "2021-12-30T17:05:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Njaco08, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f8d9b698-d658-4fa3-9620-45d56eef11d4",
"author": "Nicholas Rossi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuaeNwD_RiucKkLHoUkg2kKLOvdIwtRvqJQbSQ08sSZiKQrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Many years of great service. Always eager to help when needed..",
"date": "2021-12-28T21:44:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Nicholas! We're committed to providing excellent customer service. We're glad our team is always eager to help when needed. Give us a call at 888-STORAGE if there is anything, we can do to assist you.",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "508e54b1-6878-49a9-8d47-062ad0d5c5db",
"author": "Ron Wiggins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVX_LZPZHS0OvFzmzxGk0w81RO-SQfoaOxZ-MsNW4cfw05WT7E=s64-c-rp-mo-br100",
"rating": 5,
"text": "One of the best, most thoughtful customer service experience I have ever had in my half century lifetime. All of the thoughtful details were worked out ahead of time that allowed for the most pleasant experience. We set up our rental over the phone. We received immediate electronic communications in providing detailed instructions and direction upon arrival. Upon arriving, the new lock we were provided remained in it’s packaging. It’s sealed in plastic so my first thought was oh no I don’t have a utility knife of scissors. That worry was quickly cancelled as the packaging was already thoughtfully sliced to allow easy removal of the lock. Details like this was evident throughout the entire process and I couldn’t have been happier with the experience. Thank you Extra Space Storage!",
"date": "2021-12-23T22:31:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback on your storage experience, Ron. We really appreciate your review! Here at Extra Space Storage, we are committed to being the most convenient, customer-friendly, and professional storage solution in your neighborhood. It is wonderful to hear that you had a great rental experience! Our team is dedicated to making sure your experience is positive. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future. Thank you for choosing Extra Space Storage for your storage needs!",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "fc4f8ab4-ebd0-463d-87e5-7e92b4d34f51",
"author": "Patti Bianchini",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmHclL2wB4PHtZMkdE5tT-F0d383eqQt6LjkYQKNMB-x1sUZgy=s64-c-rp-mo-br100",
"rating": 5,
"text": "After letting Extra Space Storage know I had an issue, Lee took the time to look into it and offer me a solution that helped tremendously. Customer Service experience was exceptional!",
"date": "2021-12-16T20:36:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Patti. We appreciate your review of our Glassboro location. We are thrilled you had a great experience with Extra Space Storage. Please call us at 888-storage if you have any questions!",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "779ea0e6-c600-425e-8d08-d6d2d192a084",
"author": "Ashlee Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOZRrQDdMjBe1KCrQ7DVsipY_70kb-d2sB_erN1JOR9-Wl1p5H=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I love it here! Great prices... Extremely quick and easy process! Super friendly and personable staff... the grounds are always clean! I feel safe coming here at night if I need to... which is a big deal for me! I'd definitely choose extra space over and over again!",
"date": "2021-12-11T17:15:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ashlee, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're happy we were able to provide a smooth rental experience. We're glad our team was super friendly and personable. Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out to us at 888-STORAGE if you need anything!",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "4b30aac1-817d-4079-926e-5002a881829c",
"author": "oscar perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoA16bAEuPWsnk4C6PPMOoOlrF6G2_pAH0ZxvCI8QEyrgbhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have a wonderful time this morning with the person on extra space storage he help me with my problems he was very helpful thank you so much",
"date": "2021-12-11T16:23:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Oscar. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (856) 530-0001.",
"replyDate": "2022-07-10T00:41:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "48b0314b-d1b9-4ec7-be69-48f3a3da1f34",
"author": "Mary Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7mBkd_4E5waCXr1YaAg5mNgB8UD85x1SXr90EF0BliAmioCsS=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Excellent price for a climate controlled storage space! It is a distance from the highway and the building is getting old, however the space is a good size on the first floor and the manager is very helpful!",
"date": "2021-12-06T20:40:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Mary. Thank you for the feedback and review. We're so glad we could meet your storage needs. Please stop by the office or give us a call if there is anything else we can do for you!",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "23a9178f-4fe6-4730-a575-4f8c8dc273a7",
"author": "Penny Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHdPB-23ZUH8n0SN270ZFewJVhHiQ7Lw81kdpCoZfrLHKHHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-26T04:23:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a 5-star rating, Penny! We are grateful to have customers like you. Please let our team know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48984535-ba8b-465b-b834-49826f5da2fd",
"author": "Penny McPherson Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCp6_NqkEKbco25lTvKfAYwH8Bcl3tysp9l_29ro5i73MPag=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-23T21:35:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Penny Mcpherson! Please stop by our office or call us at (856) 530-0001 if you have any questions.",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9a44b55a-123d-4bcc-8223-2e67b780eb28",
"author": "j camille",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0dghXUGgi8LXtHfZL4KCJGs15-p7UD6xNYqb9g8SgJg4yDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-21T18:08:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, J! We are here for you if you need anything.",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bbc59262-b543-4a29-87d2-ef4741ab2045",
"author": "susan payne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAmkaGx1l7QRYr_PqX9syBlcAKXq2MQCrmSNqlnRoa47yQtn9JHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-20T18:49:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Susan. Your rating means so much to us!",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c8b60e4-a956-45ac-a3de-b34dfce4a309",
"author": "just__pedro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV07RFHPgq6GF9YTdePFCSso0UXsz9ngTuPbF52Hh4wT3NiXBcP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-19T22:07:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Just__pedro! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f543aaf-1427-48ef-9b3c-85959d463a2f",
"author": "Kevin Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVebjV1CaN6ize5Rux8Xe7VcbGSu5hmdnqaAqo5cYfWbzrEEfY=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went there and no spaces were available. They took my name and number and actually called me in a few days to let me know what was available. If it didn't meet my needs, they would call me again. They kept me number one on the list. Within a week I had the space I needed. The best service I've ever experienced.",
"date": "2021-11-14T22:38:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kevin. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73699d13-fb26-44fc-bc7c-22a8686e13dc",
"author": "Gabriel James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMmy1EBIWVdcjcNe2t3dKupdZY-wbM3zU1GhCtR4Zm04k6FUU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-11-12T19:05:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gabriel, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b907d097-c92d-4425-8f09-e8b71313291f",
"author": "Lawrence Salamone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDglWUOcL_shq_bpiqFY_2HTFxjCI8LYPQTyms2yl3nACctg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I reserved online and my experience was great! Lee called me and went through the entire process and was very polite and helpful. I would highly recommend.",
"date": "2021-11-05T15:30:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Lawrence! We're glad Lee was very polite and helpful. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (856) 530-0001 if you need anything.",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c049085-506c-4517-ba17-c284824be4eb",
"author": "leann thurston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1JziT9RkYTH_yr4eX_OmZDjHVnKO9Z3VQtD8vICEjm8GnLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is great. clean and office guy is so friendly.",
"date": "2021-11-04T15:24:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Leann, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e1ad985b-7ad9-4ad4-b294-a8670e39f471",
"author": "Polly Rolax",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFl9PGtulIPOf4grZPKJbN3uQ8ndU7AY8Up-moSu4DGSQ4fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-26T18:52:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Polly! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37574e65-202c-4677-81ec-d7c477fd2fe3",
"author": "Ron Deichert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeiCqHaVz0sW6ScwHwjEQ04QnjCDV8daeu5NeTdU0IrcqEPQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "had storage unit at this location since it opened It has just recently changed owners again or the third time. I have not had any issues with the new owners I in fact still have one unit that I still rent there",
"date": "2021-10-22T19:10:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ron!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility!",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9f83834-87bd-4a9f-a014-27f9bf8d8368",
"author": "Dolores Tornari",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZzFQx_GYXpE0LCUtq94eY0xPdHXH2TOaelimYMw9VER-B9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-20T00:36:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Dolores! Don't hesitate to reach out to us at (856) 530-0001 if you ever need any assistance.",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97de5013-bbe8-40a0-b8f7-833fb12d146b",
"author": "Geri Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCulTbwor4FkF9ILHqimtxw1nVaURMUaQArOg65c_iZGfGEsk_aQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Both managers there are great. The units are nice and clean when you move in. Customer service is excellent, no complaints for now. Keep of the Great work guys!",
"date": "2021-10-15T20:35:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Geri, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "618a7492-c81c-4b29-90db-13d782d9e4b2",
"author": "michael siciliano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgwmX06PNGTr2rTvBoF3M9q_WNRqEJf6taHFWARpvt_fWsnDun=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very pleased with my experience while renting a storage unit at this facility. It was clean and well kept. When necessary, the communications with the facility management was good and professional.",
"date": "2021-10-12T13:28:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c73fb525-2c47-41ec-8405-b1320acc4584",
"author": "Carol Billings",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXODga3CwdgF9KdgAVy_Mo2L_rIRphFy4ywbkl-68KX-08b-_XAtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service with the new ownership.",
"date": "2021-10-07T21:32:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carol!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (856) 530-0001 or stop by the facility!",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ba360c3-6f6b-4902-ac4d-ecaa888cc748",
"author": "Elizabeth Cullin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEYtS9QQfaIP7mpxsA5qen8O4eJBgzWLNVEgVyEyY7ONOe4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-06T23:04:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Elizabeth. Your rating means so much to us!",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "710931fc-1b13-4bc9-b40b-4d76bb966a74",
"author": "Dee Rowe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTkJ4KEgcSr1zArUJbIDTc7khk2m1WYqUF2diXusm1vqs_Rmo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-04T20:10:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Dee! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c21cefa9-5e84-48df-b218-9954b8f3b09c",
"author": "William Frett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTTyY4HdHyGvhXT4nOaAf5U8wM0cNFYgovKLQ3Ht0IynX3Jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility and great customer service",
"date": "2021-09-28T14:27:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi William, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:41:46.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "aa9b9d2c-8753-4055-bc63-4f7e67302958",
"author": "Bernardine Rochelle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9xGASvXYd5ocXOj6O4TJiY-VMEMnoEpazfhNfRnUfILJU-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-09T17:00:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Bernardine! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:41:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1308a8e6-6fa4-4269-a7f3-2cd07fa1231e",
"author": "Carol Moll",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU199YEYPpfSLYMk2Qja0CSXRxi_o2AGcW8WmKzX0j68IKGxy09=s64-c-rp-mo-br100",
"rating": 5,
"text": "From the first call to then Talking To Lee at the Glassboro site It was all a positive experience!",
"date": "2021-09-08T18:15:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Carol! We are glad you had a great experience with Lee. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:41:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "296b41ee-36b6-4fdb-948b-635843f974a9",
"author": "DBlack",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCeHeCQ5-_r7CFMcGTLqS2EjFRuR_CobQ1EgffPJUTRW3l-8tJBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-29T19:18:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, D. We're glad we were able to assist you with your storage needs.",
"replyDate": "2022-07-10T00:41:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73aa0fee-361c-4ec5-8722-cf3e4686930c",
"author": "bryanna williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWhrdwsvRWoKjBibIb5o7LzS59FCjOf9VvRq0rpSvlB0k-Tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-28T20:19:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Bryanna! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:41:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46b2d183-63c9-4aad-927c-1ce4d4301a0a",
"author": "Bryan Mac",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgpdwVaRy8NwH10s5D2fMugwlHeX7tjm5xxIBaK1ptvsOmTUjh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Glassboro store- Mike was very friendly and more than helpful. Showed me where the lift was and how to operate it.\nEasy to choose, reserve, pay and move in online. Only need to go into office if you dont want to use the disc-lock they provide you, inside your unit waiting for you. And if need be, its just as easy to move out.",
"date": "2021-08-27T03:55:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, B Mac. We are thrilled to hear Mike took the time to make sure you had a great experience renting with us! Give us a call at 888-storage or stop by the office if you need anything!",
"replyDate": "2022-07-10T00:41:48.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "dc92bb6c-c73a-4c41-98b9-6979ace818e7",
"author": "Alex Fanfarillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQCzJ7xlcs3DUTa6d-wFKhpiOHRZeRDllYIlqQyP27TF3buQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with the on-sight manager/employee was that he was\nprofessional, knowledgeable, and understanding with all my questions and concerns.",
"date": "2021-08-25T17:09:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Alex. We're glad our manager was able to help! Our team is here to serve you, so give us a call at 888-STORAGE if you need any future assistance.",
"replyDate": "2022-07-10T00:41:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5ec523da-cb3e-470e-bacd-6697d4e610c3",
"author": "Dan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQ3G9p0_Ddz99spwpIYWW33saymrZIk_s0KIcWqzv4ZOdwrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Unit was clean and as described and the facility was well taken care of. The manager took care of all my paperwork very promptly and there were no surprises when cancelling service. I would definitely recommend this location to anyone looking for a quick storage unit! 👍👌",
"date": "2021-08-23T20:46:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Will, Thanks you for your positive feedback about your experience at our Glassboro location. Our team is proud to serve you and your storage needs. Please let us know if you need anything by calling 888-storage!",
"replyDate": "2022-07-10T00:41:48.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e75b504d-a830-4445-8f5f-55579f5e5828",
"author": "Eddie Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILmrcD6u1ikTExizZFyLfT8IhNvftvJEDDUDt0N6xRyj-cXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional great service",
"date": "2021-08-23T19:39:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Eddie. We're so happy you had a great experience with Extra Space Storage.",
"replyDate": "2022-07-10T00:41:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}