{
"summary": {
"average": 4.7,
"total": 312,
"distribution": {
"1": 16,
"2": 3,
"3": 4,
"4": 8,
"5": 281
}
},
"reviews": [
{
"id": "43e35d15-b518-415e-a9f6-c99bb63503e0",
"author": "Thad Crouch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBKVC4PUSoih1zD7jrztpuCeRuRWoThxH9rB25SyW4iN4_5Cop=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristen -and Stephen before her - are friendly, helpful, courteous, & prompt. I’ve had storage there 8 years and recommend them.",
"date": "2026-07-07T15:04:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "39c4732f-547b-483a-958b-97510e5b7495",
"author": "chris benavidez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc4foRtcUdAK-T78eUChu5oHL4mmv1izmEhc_UXYbic9nx4bjZzA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cristen is absolutely the best. Thank you",
"date": "2026-06-27T16:37:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2e9a8846-0695-445f-822c-de37e12d977e",
"author": "John D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXy_OLwX5_KEnOYp0BT9dCL52d5rxTX_bUDXxK6Q978AwTxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cleanest well maintained storage facility ive ever rented. Great job staff!!!!",
"date": "2026-06-19T18:16:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ee378a13-bbde-4f4e-8472-04c90514145b",
"author": "Samuel Dyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoMTaBV16xBpuOW5fpWj2DVFo-dV4Gb1menHSvCTw0gnnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome staff excellent prices",
"date": "2026-06-18T23:53:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "92a40883-b3a7-41d4-953c-8a68039c71fd",
"author": "Samuel Dyer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqSWU839aRKiO70pdwmrzy6Gjr_9Mxt1ZthAI6drCe6-2kcu-J=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2026-06-18T23:51:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ff7dbae8-9d2f-4df4-94b4-7efa93346a6f",
"author": "Bianca Talamantes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2msLFIwGBVEmru8yzGXrw2DjXhJbKb-qPusuVWq7UDPIBv2KC=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience has been great, Cristen was very communicative and clear with the charges and the process to store my items.",
"date": "2026-06-13T19:49:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "186f4f04-8cdf-4d32-9b63-4273dc24e6f5",
"author": "Elizabeth Banta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKzk37A1syo-gS3LccoK9z6p4kx8XIPm2UPPp45_fRh8ogyCU=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've had such a nice experience here! The location is convenient, quiet, and secure. Cristen is so friendly and helpful! I needed to temporarily rent a second unit to organize my very full primary unit, and she made it happen within 10 minutes at a super reasonable rate. Highly recommend!",
"date": "2026-06-12T16:39:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "de43ebf7-cfed-4764-a622-b6c50038ba27",
"author": "Danie Kohl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJC2EbNr-3KIoP5blkhlXtexJDACpWnI_ffWuKkFZrd7i5Arg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean professional establishment. Employees are very helpful, friendly, and professional.",
"date": "2026-05-31T07:02:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2ef2b56a-e942-42ba-85f4-b5b86c2c4f15",
"author": "James Sterrett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtYb_OWES7u4zn0ewt-vK27s6-fvbn12esvjgoyA8JORFKbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always professional",
"date": "2026-05-30T22:58:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5c332136-0595-42c3-b82b-36ca1f93ad9d",
"author": "Shannon G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWK_YulCiFRLFgaS3Y0z6Xsg6R6jsUr2cyX_o3x-XylT6mB9Lxy=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have never wanted to share a Google review more than I do this one! Cristen made my experience so much fun and super easy to do. I don’t rent storage units every day, so the information and process was so easy and delightful! Plus, she is right, they do have the best prices in town. Thanks so much, Cristen! You’re amazing! ⭐️⭐️⭐️⭐️⭐️",
"date": "2026-05-29T21:46:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f67b72fa-1570-48f4-88b0-4425855a6011",
"author": "Rob Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAVlBilm6fMeivw3hSGLT1XOhBLrb6GyPAuzCJVVj8ERUyOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice experience super friendly the soon as I pulled in all of my questions were answered quick and professional and was shown everything that needed to be known highly would recommend coming in",
"date": "2026-05-29T14:52:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "de75105a-5edd-4dec-bf22-b7eba22c6615",
"author": "Ethan O",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVf0eCXFDhijvXKoQXTYPQQvFVCl3wIlWDRTdxx6gLT9yWHvZY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-28T22:51:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ethan. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2026-06-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db16518a-4e96-445c-9561-e642fbbb6f76",
"author": "Benjamin Dalton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-GWpH9_YmVUUvjuTxP6OLtogz03_uNU7D_ZW_wkpAGjYwGQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kristen was amazing and super helpful definetely would suggest renting here and come will come back in the future.",
"date": "2026-05-28T19:04:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28cd8623-e48b-4234-ae5b-860fb09a2d11",
"author": "Hondo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVx8x0IfErYilLse7qCFe0Mv345bIr73kq0oovtrryE9KrVauw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience would not mind it again and will recommend to others. Service was surprisingly very good, lady went the extra mile to fulfill our needs. Customer for life!thank you!",
"date": "2026-05-26T21:31:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8b6da802-516d-4171-87c4-6f28bf0b6168",
"author": "Daniel Morning",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXtZHuFPJ6a2eZwf0vKgJU-aCzvqadBLmVR2kxNtY56iP_0vEW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service, Cristen helped my business partner and I and went over the top to making sure we had the arrangements we needed. Highly recommend.",
"date": "2026-05-26T18:19:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b303dcdb-58d2-4558-a22d-0efed8339844",
"author": "Sam Elchmaissani",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhJ0flARhR2N11G4B5AKHqPujZP5F17pAFUN64-bSy5bWMl3B-4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-26T17:32:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Sam. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2026-06-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "079d9773-cb25-40d3-8d62-efd88c8ae482",
"author": "James McEwen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEpPNs8rG_HkovXCvBHHedxEaoN_pzwcW8bBabL7qWyd_zOAQa=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-25T23:48:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, James. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2026-06-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8d8e7e54-7faf-4952-ad4d-82d023ad255a",
"author": "Logan Shannon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIROscVEfy8nm8JS5THm4kyse_ZDyjRn2OeoX30CnTo4TncXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-25T19:52:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Logan. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2026-06-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "86685a42-2457-4656-a294-3dc3ebe1790e",
"author": "Misti Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViLUxVt1HHxIRq0RUCQq9aQ0MfmW463ZlWkosoIBTaHUHy3wU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-25T15:29:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Misti. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2026-06-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc3ec8df-c7d4-43eb-8d79-f12d5fdb8531",
"author": "Justin Pesz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxQYoVpX6eFMWu7PL81qe0_rZFBRpoIah0ayQKMF-b00NKsgU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Right on!!!",
"date": "2026-05-25T14:44:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e5354c92-c825-4358-a718-ccc027788e2b",
"author": "Nicco Cavalcante",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5EH_n6tsgebcq1sCU9qS1SCGzSnu_ORfPcNiU18xhtxmr4bNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented a storage unit and had an incredibleeperience. Cristen Berry, was fantastic from start to finish.\n\nUnlike every other storage place I called in Austin, Cristen was completely transparent with pricing and laid out all the details clearly so there were no surprises. She was responsive to my texts and genuinely helpful throughout the whole process. On top of that, she was kind enough to let me move in after hours because I had rented a truck and that was the only time I could do it.\n\nCristens patience, flexibility, and friendly attitude made what could have been a stressful process feel easy and stress-free. I highly recommend this storage facility to anyone looking for a great unit and even better service. What a welcome to Austin!",
"date": "2026-05-24T16:29:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "930dd68b-a653-49bd-87fd-fbbd6d269365",
"author": "Jacob Hembree",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSx3FQFWVp1dH4Kfo9sT5-Ov0YpYtEpZQX_SYTdwVedWDxVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "She very help ty",
"date": "2026-05-23T11:16:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d4e6e0a6-1013-4b9c-a52f-273abac390e7",
"author": "Sabrina Sykes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQSjyhGFM7HSmi3CdNuc1U-lAI713AolvsoA9QCGup4Dufog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristen the best she help me good costumer service the best.",
"date": "2026-05-22T18:29:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "dfcc1eba-eb28-4f9d-98a2-612bc93bb339",
"author": "Mark Payne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvhnX5P0CVHn3x0tTkLGIrkpDqu18mkLaM1aBDLSKl_0NjZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Professional",
"date": "2026-05-22T17:46:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5ae5e2cb-f0d4-4c49-a85e-6ed527a1a12f",
"author": "Joe Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZJm7Tyfd0YuE4k9fqvJX434iQH1Hig4cxYtKHUeZw3yUmWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristen is the best",
"date": "2026-05-16T15:14:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joe — we’re so glad Cristen provided excellent service. We’ll share your praise with Cristen, and please contact us directly if you need anything else.",
"replyDate": "2026-06-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54c89367-4a8c-4c4b-933a-7d3432e74bba",
"author": "jadyn blacklock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxFipP6SRhEw02KJMJngTGu8BHHPP7xF50sLWNh0Rq0I4nn9Ga=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very Nice and Extremely Helpful!",
"date": "2026-05-15T18:36:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jadyn. We're glad you found us very nice and extremely helpful. We appreciate your feedback and please contact us directly if we can assist further.",
"replyDate": "2026-06-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "72a7d3cd-9b2f-4e6c-94a4-df4eb05c0d5d",
"author": "Memphis green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocId31MROZ9ZvzohZj4RzYuf9guKGWABlqctC8CTFAF3QFACHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristen is the best employee that I've ever come across are professionality is above approach her integrity is beyond applicable to her job and the fact that she is so friendly just blows our minds",
"date": "2026-05-14T21:21:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Memphis — we're thrilled Cristen provided such excellent service. We'll pass your praise along; please contact us anytime if we can help further.",
"replyDate": "2026-06-08T20:47:22.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9852070b-47d0-4e8c-b68e-a3f731f25d2a",
"author": "Seth Crowell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyBhrXfDXt6krNvgglvKHr-yxoW1qg0dB2ugnParJsasAPlyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a great time with Kristen she did not stop until the job was done. We really appreciate her hard work",
"date": "2026-05-14T15:43:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Seth. We're thrilled Kristen did not stop until the job was done and appreciate you recognizing her hard work. Please contact us directly if we can assist you again.",
"replyDate": "2026-06-08T20:47:22.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "21121f72-4546-424e-a568-20f90771ba0b",
"author": "Lucas Parra Torrejon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWStB9vXKhDIRrgAqTNSDBAphf5C3WCdHEam2kGkvNVqh1t-R0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service, Kristen was very helpful",
"date": "2026-05-14T15:34:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lucas. We're glad you had a good experience and that Kristen was very helpful. We appreciate your feedback; please contact us directly if you need anything further.",
"replyDate": "2026-06-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ff706a4a-1971-4c34-892c-0c9e0bda8b3d",
"author": "Juan Olivera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZjnG3rlwP6kOD0tWgjSt5km38SUPHvDzh6MDe9nNAF1GTWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excelent customer service, I made a mistake doing my booking, and they solved the issue perfectly and quick. Easy process and smooth. Recommend it. Christine was super nice",
"date": "2026-05-13T20:51:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Juan. We're glad to hear that Christine quickly resolved the issue with your booking and that the process was smooth and easy. We really appreciate your recommendation; if you need anything else, please contact us directly.",
"replyDate": "2026-06-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "850abddd-4b0b-40bd-9a39-5f9455e1a724",
"author": "Michael Gahan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWok-JoA0koUViPZLnSZ6a4K-26G4Y-LJIxtGikhv4CbvOzhUvl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Steven for all your help! Super personable staff. Great location. Easy access.",
"date": "2026-05-12T22:33:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "984c39ae-72f0-4139-97cd-ada8c62118a8",
"author": "Linda McDaniel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIR76aQ8kP2TiX0jOCSwji9jfpjX9m8I7-48NLGC318hIV9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service, Steven was wonderful",
"date": "2026-05-12T19:39:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Linda. We're thrilled Steven provided wonderful customer service and we'll be sure to pass along your praise. Please contact us directly if we can assist further.",
"replyDate": "2026-06-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "336494a2-2a7e-447b-a7ff-3071c60790c6",
"author": "Madeline Ramsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL57U5ldHGo9staVZ1TANa9EP5lLbiZpXcgXy8kz2xuv1PJGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristen was great and very helpful! Highly recommended.",
"date": "2026-05-11T21:46:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "829b4b1f-71dd-485a-bcfc-a118119a3cd1",
"author": "C J",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEO08jm_9s1vPo5FVb7tK47q4DG1RL-I8MY0MOSuMANdujCQCEwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have been renting with Storage Star every summer for college since 2022 and have always had nothing but great experiences. I came in today and was greeted with a positive attitude and helping hand from Ms. Cristen! She was very loving and the communication was excellent through my whole experience. Definitely recommend to my college students!!",
"date": "2026-05-06T18:13:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "151a8d90-f6e4-48cd-99f4-4603f4cd2434",
"author": "Hayward Clay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5gjikC-31XSjeoUbagMKlcQfvdGRDHsKsTmW0dGd2NxU33w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service a help\nCristen was so helpful",
"date": "2026-05-06T17:44:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca7d138a-5d0a-4ada-80c0-34fa1000e3a6",
"author": "DeeJay Javila",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZJnejwIJ7OEU9Wj1urzTc7feotn_jDmME2f9vk_9V1gSZ1nI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Cristen for your assistance and information… I will reach out to you as soon as we are ready",
"date": "2026-05-04T15:27:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, DeeJay — we're glad Cristen could help and appreciate your note. We look forward to hearing from you when you're ready; please contact us directly then.",
"replyDate": "2026-05-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41301478-be91-4298-ad3a-4e6bb639ec82",
"author": "YardieBoyz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOZ63ZR5l19UVKPVM2Yb9cU0jkGiLkSSOhYMEe4KkSWAxg3yc1Zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christian was fast and wonder come and cheap place private",
"date": "2026-05-02T19:45:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review — we’re glad Christian was fast and that you found our service wonderful, affordable, and private. We appreciate your feedback; please contact us directly if we can help again.",
"replyDate": "2026-05-08T20:47:22.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ff4c5564-b1ec-4b1e-afd3-14dfb83f2fc2",
"author": "Pauline Quiroz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW4_9qKsv0sJw2CDtUh3bdTKNp0Y63Dz8RoIPBHWlts884wA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christian",
"date": "2026-05-02T18:13:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating and for mentioning Cristen. We're glad Cristen provided excellent service; please contact us directly if you need anything further.",
"replyDate": "2026-05-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70798ef2-9283-4481-8264-fb2a0aac48b1",
"author": "Wally D.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJsbaFrPx0q59gpEkjmlCQT6rMZhkoTViQP2PObpMKXFqNWR-8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristen was fabulous, punctual, and courteous. This was a nice surprise.",
"date": "2026-04-28T16:47:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Wally, we're thrilled Cristen was punctual, courteous, and that the service was a pleasant surprise. We appreciate your feedback—please contact us directly if you need anything else.",
"replyDate": "2026-05-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "97d71cc8-58c5-4108-a6cd-a28688d2a475",
"author": "Hugo Maria",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNFh0lww-4XY8s4R-65PxoT0Xms2pHlWdH-Ofn9tQDAg-SQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-21T19:09:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Hugo Maria, for the 5-star rating — we appreciate your support. If you need anything, please contact us directly.",
"replyDate": "2026-05-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26670684-04d5-414b-91ee-8f262922444a",
"author": "Alfonso Maria",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRHQ41DZ64KwgFsWMC1ls-JOz5uAc5sPDWAQBNUMhpXdfjAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-21T19:09:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Alfonso Maria — we appreciate your support. If there’s anything we can help with, please contact us directly.",
"replyDate": "2026-05-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "929f12cc-b695-4a33-abad-6709b14cff73",
"author": "Wes Beeson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnCslwc_dPz6fidA7nGjs3LOZofHdSht7p1yhKr_Wj95aLkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-18T23:25:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wes, thank you for the 5-star rating. We appreciate your support and welcome you to contact us directly if there’s anything we can do for you.",
"replyDate": "2026-05-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b193df9-968b-4899-8519-960071e7881f",
"author": "Hans Landa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsJcWaYWRDmPE6oNnBs611QL7Yr-J8xSeH1uZfunieYoGvYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing and profesional , Cristin is the best !!!",
"date": "2026-04-18T20:42:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review and for calling Cristin amazing and professional. We’re delighted she was the best for you. If you need anything else, please contact us directly.",
"replyDate": "2026-05-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1d753fa-8b39-4afc-91ca-28e3239a0053",
"author": "Chainey Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeM3CeehAeefxnuWLhakjbGGwnnTQG_2kSRRdN7j3GeJN28MY=s64-c-rp-mo-br100",
"rating": 5,
"text": "they were amazing, and super helpful!",
"date": "2026-04-17T21:54:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chainey. We're thrilled you found our team amazing and super helpful, and we appreciate your kind review.",
"replyDate": "2026-05-08T20:47:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c6f7e8fd-8fdd-416c-bda7-fa405c28352e",
"author": "Mobin Kiani",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOuJlNhJKBqKlIyQ0GfCOvxnREdO_y4Ot-yG63VwezCltz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristen was extremely helpful in getting my unit. Process was very smooth and effiien. Highly recommend",
"date": "2026-04-15T21:36:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Mobin. We're glad Kristen was extremely helpful and that the process was smooth and efficient, and we appreciate your recommendation; please contact us directly if you need anything further.",
"replyDate": "2026-05-08T20:47:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "82f3136c-5f25-42d4-91f5-0831f1c92ab4",
"author": "Freddy Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8-b31ux4LWt55N1We1zmnUisKutAtQTx0qqtqYOudQhaksw=s64-c-rp-mo-br100",
"rating": 5,
"text": "These folks were great! Easy to work with, customer service was wonderful. I even booked the wrong size storage, went to look at it and unfortunately said its not big enough and they switched me to a bigger unit, no problem at all w/ a smile and easy process. Love that its gated, clean, secure, and well maintained storage property. Look no further than this spot for a great experience with your storage needs.",
"date": "2026-04-08T17:09:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Freddy. We're glad our team was easy to work with, provided wonderful customer service, and could quickly switch you to a larger unit with a smile. We appreciate your kind words about our gated, clean, secure, well-maintained facility—please contact us directly if you need anything else.",
"replyDate": "2026-05-08T20:47:23.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "90896137-d926-44be-b801-d2810753a1af",
"author": "Rod Spendlove",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDvwDU9Py8DbOqbBHTqD_aUZ0OqJoVEKVRj8cuXE2Fpi0PWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristen was very helpful and made the application process go seamless..\nShe was very personal and even laughed at my corny jokes.\nGreat service.\n\nPl",
"date": "2026-03-30T15:41:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review, Rod. We're delighted Cristen made your application seamless and personable and enjoyed your corny jokes; please contact us directly if you need anything further.",
"replyDate": "2026-04-08T20:47:23.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "07dff1b0-2fa6-4418-a947-2d8ed8f1d0a7",
"author": "Johnny Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIixqPYgByJZ5iRwZmI0_tqfSIow1kzjhhheFamUJ-geQr7IMK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristen the manager is outstanding. She is highly knowledgeable and caring. Tonya at the call center is also highly professional. Great storage space, great experience.",
"date": "2026-03-23T18:49:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Johnny. We're thrilled Cristen was outstanding, knowledgeable and caring, and that Tonya at the call center was highly professional. We're glad you enjoyed the storage space and overall experience; please contact us directly if we can assist further.",
"replyDate": "2026-04-08T20:47:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b90c5aaf-53c2-4912-8d23-c80de9853a10",
"author": "Joseph Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmfrT-7xeAwk9xVP_Mj6gCZ4w-vWZKqdvpEBxfOWnoMKdJqbzH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristen was amazing she very helpful with getting me into the proper size unit for my needs she's very professional I'd give her 10 stars if possible",
"date": "2026-03-19T21:00:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joseph. We're thrilled Cristen was so helpful and professional in getting you into the right-sized unit and we'll be sure to pass along your 10-star praise. If you need anything else, please contact us directly.",
"replyDate": "2026-04-08T20:47:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d35e22a2-b4f5-4564-9757-23a5d0d45b0f",
"author": "javier vargas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrwn05s1YkwUicaDIYjewvzVZsc4l3z64ha2M9_bGoZpZCag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience\nSteven is the best",
"date": "2026-03-18T14:56:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review. We're thrilled you had a great experience and that Steven was the best. Please contact us if you need anything.",
"replyDate": "2026-04-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3785d2fa-61ca-49ce-b909-0b9c2b226ecc",
"author": "Jacob W Blackburn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXsjf4gqMHTpAw3T_lrxZ1xXxjfsxKynCxgj1BIBPZCCnfGsk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2026-02-28T16:52:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jacob — we’re glad you experienced great customer service. If you need anything else, please contact us directly.",
"replyDate": "2026-03-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a2bd596a-5492-4511-a7a6-6566c9640930",
"author": "Bron Sen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkSHc5KJyLAa8wM0PA7SfTUMBKgzNN6xEE4OMZ6jez9Co6eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service with Christen!",
"date": "2026-02-26T20:35:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bron. We're thrilled you had great service with Christen. Please contact us directly if you need anything further.",
"replyDate": "2026-03-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24ac093d-c0f9-4a73-a6db-441189d7f4fe",
"author": "Brent Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1se0QLlqpRaPTSFuxHBEZi3ELxoF3RmiT90S93-uJuouFKlpZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristen was fantastic getting me set up! Storage Star is quality self storage at a very reasonable price.",
"date": "2026-02-22T02:57:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brent. We’re glad Kristen made getting you set up so easily and that you find our storage high quality and reasonably priced. Please contact us directly if you need anything else.",
"replyDate": "2026-03-08T20:47:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "afc5bb79-b4c9-4ace-9ef3-4e253aa2bcff",
"author": "R R.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAiWdqrYAZfOPnR084q_Ilt55pCcDiwFI1pLSz8XTxaA73XA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristen was super helpful and very nice. I needed a unit in a short amount of time. She showed me and family what was available and was very professional. Prices are also reasonable. Thank you for all your help!",
"date": "2026-02-21T18:41:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, R R., for the great review. We're glad Cristen was super helpful and professional in finding a unit quickly for you and your family, and that you found our prices reasonable; we appreciate your feedback.",
"replyDate": "2026-03-08T20:47:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d1fbc815-d2d1-4ccc-9d21-5ef6743be4b9",
"author": "Glossify Detail",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYMgFsKhDUn5BgQfSUopZQEOgEn281tQRfzppn9I-x4UWOjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christin was wonderful and really knew what she was doing. Really appreciate it",
"date": "2026-02-10T23:32:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review. We’re delighted Christin provided expert service and appreciate you sharing your experience. Please contact us directly if there’s anything else we can do.",
"replyDate": "2026-03-08T20:47:23.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "40e271fd-b91f-4afe-94d4-1b49846643a4",
"author": "Kathryn Gates",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZBaERvYbn8QyS-NbSmdjSbk9NfMrFEevH8ZGITH5iGWIMOps=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steven is so helpful. Couldn’t have been easier.",
"date": "2026-02-06T19:28:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kathryn — we’re delighted Steven was so helpful and that everything was easy for you. Please contact us directly if you need anything else.",
"replyDate": "2026-02-08T20:47:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba8f2eb1-c817-455c-abf3-92e68e7ae780",
"author": "Darrell Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVJPtxxxcuAlmxuXR5W4R7vmg1JGpLkpkiYfn8-7Sbc6uDajddaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really enjoyed the experience and professional services that were giving from Cristen. I look forward to continuing with the company",
"date": "2026-02-05T16:43:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Darrell. We're glad Cristen provided a professional experience and that you enjoyed it. We appreciate your trust and look forward to continuing to work with you; please contact us directly if you need anything.",
"replyDate": "2026-02-08T20:47:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e422749a-6496-4f21-a3e6-7df5e48ae0a3",
"author": "Paige Shelton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPrQKvmC_GR0ZnoG7bxm-Bi7ukmcaFd_crTxUlOj__hpxSz3c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Move in was super easy thanks to Cristen! Easy to get setup with a unit and speak with customer service as needed.",
"date": "2026-02-04T18:19:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star review, Paige. We're thrilled Cristen made your move-in super easy and that setup and customer service were smooth; please contact us anytime if you need anything.",
"replyDate": "2026-02-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b612765-9bdc-45da-afb4-cb13c1fcbb9e",
"author": "Haole Bois",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-W0KeJO0-Y4GHEWMFUg30kKASOLlf8WeziKehktYzfht6dQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Look no further…Just rent here; it’s simple, cheap, safe, and they are easy to work with.\n\nSpecial shoutout to Steven, I was a walk-in and he took time (while training a co-worker btw) to show me a perfect unit for what I needed, set me up quickly with a great deal, and even allowed me to see that my car fit in the unit (HUGE UNITS; more space than others). Would give 10 stars if I could.",
"date": "2026-01-23T22:41:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you — we’re thrilled your walk-in visit went smoothly and that you found our process simple, affordable, and safe. We’ll pass your special shoutout to Steven for taking time (even while training a coworker) to show you a huge unit, let you confirm your car fit, and set you up quickly with a great deal. Please contact us directly if you need anything else.",
"replyDate": "2026-02-08T20:47:23.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "eae0a611-b4d3-448d-851b-4f5647295660",
"author": "Heather Feather",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbkQ1r9pelQdMLI5yESHQ_dCVdc2amjlBpoFrHsZ6I3O7gZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Prompt, friendly service and clean storage!",
"date": "2026-01-21T16:19:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Heather, we're glad you found our service prompt and friendly and that the storage was clean. We appreciate your feedback and welcome you to contact us directly if you need anything.",
"replyDate": "2026-02-08T20:47:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d5e83294-e71b-4670-b90b-27aed4d1745b",
"author": "Rachel Mauldin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRymAKhor2MemtvXls38rf-5hLFCSyQtLhLKblchttrsYSb3Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage Star has been amazing, Steven has been readily available to answer questions and make sure I was happy and squared away, and the fact that they have someone onsite 24/7 is such a difference from storage chains where I’ve had units broken into multiple times. Storage Star not only provides storage, but peace of mind and smiles to boot! Thank you!!",
"date": "2026-01-13T23:56:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rachel. We’re thrilled Steven’s responsiveness and our 24/7 onsite presence gave you peace of mind, smiles, and left you feeling happy and squared away. Please contact us directly if you need anything.",
"replyDate": "2026-02-08T20:47:25.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "229749b2-bc9c-4f0e-8615-bb35063ea1af",
"author": "Romeo Aguayo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvf_2eOW0gQYfpmVAdbNzSlBPL6EeaP2KJruDPuwph2SpvNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-12T21:24:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Romeo, for the 5‑star rating — we appreciate your support. If you need anything or have feedback to share, please contact us directly.",
"replyDate": "2026-02-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f959fdb1-6e64-4805-9986-5dce03041c89",
"author": "Donna Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURdjgZPU7F3F3Sn3FzzIMfk648Uy8zkY6kMIqwmcndypSTMBcB=s64-c-rp-mo-br100",
"rating": 5,
"text": "He was great it was his lunch time and he waited for me to get there. He was amazing!!",
"date": "2026-01-11T22:58:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Donna. We’re glad he waited during his lunch to accommodate you and that you found him amazing; we appreciate your kind words and invite you to contact us directly if you need anything further.",
"replyDate": "2026-01-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c7c45a6-ade5-42bc-bd01-1929e3052eeb",
"author": "Padron Rob",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJl9M9L7vcSuUVa-AG6FXg33tJC4yyumApQCnbwWsIjMxXplw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-10T20:52:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Padron Rob. We appreciate your support; please contact us directly if there’s anything we can help with.",
"replyDate": "2026-02-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7ccf67c-55b8-4370-8630-fcb78a3f098d",
"author": "Danika Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiQhaQJIOOXDuuHhPe7qOOm4VqbNSGvVfa8ky_Y-5js-EBg1o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven is so kind and informative. He also finds whats best for you. Price and all.",
"date": "2026-01-05T18:20:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Danika. We're happy Steven was kind, informative, and helped find the best option and price for you. Please contact us directly if we can assist further.",
"replyDate": "2026-01-08T20:47:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d37e5813-c65f-441a-805c-94276ecb3b33",
"author": "Chancellor Aven",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgImuKWqfOUkepxyAzWjdeHXSrClcooo0nD9bAx-5OmSd-rHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy. Great price. Great service.",
"date": "2025-12-29T23:46:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chancellor Aven — we’re glad your experience was quick and easy and that you liked our price and service. We appreciate your feedback and invite you to contact us anytime.",
"replyDate": "2026-01-08T20:47:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9ce2205b-8097-457c-ac63-08142194f25a",
"author": "mark zimmerman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZeXpLSWrZfDWHyOgEQQbslthSDsPePJq7mwSmPWA-q3EhKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-23T16:44:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mark. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2026-01-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "08fe0b0a-306b-4e4d-b10f-9675f84b15c6",
"author": "Philip Gonzales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_RbszPXavhbYZZWv4uVaZTVQh63N5vT3OCUqkJwU4o5ST-fju=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven is awesome",
"date": "2025-12-15T21:50:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with Steven. We appreciate your support!",
"replyDate": "2026-01-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1341d97-8a35-444e-a14a-d24c8da1811c",
"author": "Amber Beltran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzpYxNNAE8CTIX89KH0h9illvvZPgdWFV8hx-op_9PbMSGnwY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-15T21:46:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Amber. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2026-01-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "121814ec-6116-443b-8904-4954ff6207d2",
"author": "Joe Martino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI93uK96wY-w60HH8hw5DH_5evd0w08p__cIhVPjyVdqV3nUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steve was the absolute best. Highly recommended!",
"date": "2025-12-13T16:46:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review, Joe! We're thrilled to hear that Steve provided you with excellent service. Your recommendation means a lot to us!",
"replyDate": "2026-01-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b5dcc97b-a787-4009-8c27-175b03e1543d",
"author": "Nika Metskhvarishvili",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUsegVmNXVzMXCJjamc_vAk4kO8gFcyoRoRpkPkdkWcXNpgw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-12-12T17:04:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Nika! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team.",
"replyDate": "2026-01-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fac9da0e-4dfa-48bb-81e3-d505216b74f7",
"author": "lilly Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVOLDsSjQTCm56x26CUb_woUbfahkhPgSyCcw5QywF9EDX4eB7vg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Been going on 3 months renting a unit love the management team prices are in my budget move from North Carolina they made me feel welcome to Texas ... my stuff is secured at the unit I was given .... thank u all",
"date": "2025-12-05T03:48:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Lilly. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-10-08T20:47:25.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b596677b-776b-4d4e-a123-1e06dbfb88d0",
"author": "Hunter Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtqrI3HQtH_VClFwLE1Cl2i-Pc6-O_TNVJ579ObHvHB-d2=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The customer service here is second to none. Steven has done a phenomenal job for us. He’s attentive, communicative, accommodating, and not only hard working, but fast working. Top notch facility from top to bottom!",
"date": "2025-12-02T04:55:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review, Hunter! We’re thrilled to hear that Steven provided you with exceptional customer service and met your needs effectively. Your kind words about our facility and team are greatly appreciated!",
"replyDate": "2025-12-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e781ab3-a080-4902-9216-4d4efa6cd339",
"author": "Kristina Sae",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1hiyD03eWQ3e_pFRi9a7zdZLmDnmhrIQOMCIQYAWoxbd9cQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve had an excellent experience renting a unit at Star Storage, and I highly recommend this facility—especially the Ben White location.\nFrom the start, everything has been incredibly easy and convenient. What really stood out to me was the exceptional service from Steven, the manager. When I needed to remove someone as an authorized user from my unit, Steven went above and beyond to help. He handled the situation professionally and efficiently, ensuring that person no longer had access to my unit. His attention to detail and commitment to my security gave me complete peace of mind.\n\nThe professionalism Steven provided was truly top tier. It’s rare to find someone so dedicated to customer service and willing to go the extra mile to accommodate their customers’ needs.\nIf you’re looking for a reliable storage facility with outstanding management, I highly recommend Star Storage at the Ben White location.",
"date": "2025-12-02T04:55:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about your experience at Star Storage, particularly at the Ben White location. We're thrilled to hear that Steven provided exceptional service and ensured your security and peace of mind. Your recommendation means a lot to us, and we look forward to continuing to serve you!",
"replyDate": "2025-12-08T20:47:25.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "fca285ba-227d-437e-ae82-c06b21c6e6aa",
"author": "Glen Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIZ7buio4v4qkd1edQ5y_mZk2F16RupezW9ImZEOpii9nI7hBV7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stupendous service went out of her way to Victoria went out of her way to help us out and tough situation she needs a raise",
"date": "2025-12-01T01:58:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback about Victoria's outstanding service. We’re thrilled to hear she was able to assist you during a tough situation. Your recommendation for her recognition is greatly appreciated!",
"replyDate": "2025-12-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0a38fbee-4d8d-496d-8dd9-b9b81370f449",
"author": "Xavier Zapata",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJc3Xnr8I_PpaZ6VK7h_kGOgEqb_YR8n8qJ5WGt9XK0HWKPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-22T17:29:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Xavier. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-12-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "627b972b-1665-4b6c-8cb4-b32ee99a540f",
"author": "reynaldo reyna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAz7cCCPCmxVoCzpJcopGNJv-v5HEXr7kl49Q5CObe2bPCag=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing experience, just amazing 👏. Made my Thanksgiving Day already 😍\nSteven , you are a true 👍 💯 above and beyond employee/ management to this company . Storage Star 🌟 is blessed and very lucky to have you as part of their management . Folks reading my REVIEW, I strongly recommend you lease form this location for sure . Ask for Steven , he will definitely liv the light on for you. Happy Holidays Steven , I know I'll be enjoying mine thanks to you 😊 🙏 ❤️",
"date": "2025-11-20T21:55:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review! We're thrilled to hear that Steven made your Thanksgiving Day special and that you had an amazing experience with us. Your recommendation means a lot, and we look forward to serving you again. Happy Holidays!",
"replyDate": "2025-12-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c5e01912-e6c7-4255-bcf6-e71fa0fa1981",
"author": "Victoria Timofeeva",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUd2l-9s1oSYRP69lUnK0Bq3QjEJW1K3AmETfov7iui0cD-TDFtow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steven made my moving experience easy and fun! I really appreciate it all of the help and excellent service!",
"date": "2025-11-17T00:46:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear about your experience at Storage Star and the service you received from Steven. Thanks for leaving us a review, Victoria!",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "98414205-b4a6-4e7e-9501-79c714abe105",
"author": "Alien Jedi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOKD0GV0I3jUcuYc2K13mTtaIr4nOJhjODdEQljsPwSfq-u4HT=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steven was great in the facility is very nice. It’s very convenient to get there since it’s next to major highway.",
"date": "2025-11-11T16:05:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about Steven and our facility. We’re glad to hear that you found it convenient to access. We appreciate your support!",
"replyDate": "2025-12-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae307440-e7ab-48d4-bc30-a9223a79b64d",
"author": "Norma Aguilar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVG-qu0xBBymyLMGfr7U2CmwAfgH6FnBEI5QNnpmxI3V7yUPPWX=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'm very happy to have found this storage place. Steven was very attentive to all the needs I needed for the perfect storage I also was very happy how promptly and professionally I was treated I also love that the storage was very clean very well secured and it was a very convenient to where I moved to thank you for accommodating me with the perfect storage place",
"date": "2025-11-04T23:56:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Norma! We're thrilled to hear that Steven provided attentive service and that you found our storage clean, secure, and convenient. We truly appreciate your kind words and are glad we could meet your storage needs.",
"replyDate": "2025-11-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "986753bd-1151-4470-b73f-30619cbc0046",
"author": "Jose Felan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxmQGAXirPx00I0HZVvPM_Y9ap8xf9KC9htIlS22cKZOqnhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-01T02:00:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Jose! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future.",
"replyDate": "2025-11-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7b42a2f-c251-42eb-8a0e-b99c609b5a8c",
"author": "Lydia Arbizu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFbMZaPIupskBBxrt4gEvKXMt8sPkQ_FaSK3haNdssTnJjfoT6=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steven was fantastic. He really made me feel comfortable with leasing a storage unit here. He was very helpful & explained everything throughly. Thank you so much!!",
"date": "2025-10-30T16:32:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Lydia! We're thrilled to hear that Steven provided you with excellent service and made you feel comfortable during the leasing process. We appreciate your kind words and look forward to serving you again!",
"replyDate": "2025-11-08T20:47:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2367dca8-466d-4a14-8977-ae389a5b8b9c",
"author": "Nata",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIt3rNlgsPQP4z-mOoVOvXngmQVrGpSr1VU3syR0ETIADcixQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-27T19:49:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Nata. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-11-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9fad6417-e523-4cc2-874e-abced7e5c2f6",
"author": "Juanita Aguilera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK12Xf4j5lWHYz5A_Rf7iPzG6Xn9qEsV004WpG8cZeVyztqIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank Steven for all your help! Great service!",
"date": "2025-10-23T18:14:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Juanita! We're thrilled to hear that Steven provided you with great service. We appreciate your feedback and look forward to serving you again!",
"replyDate": "2025-11-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "74cf85e7-9fe9-4947-9ebc-b1263665a4e3",
"author": "Autri",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmAHSpVhV8lNg88GxxXIrH59U8bC4ajKchlRP7cp9CvyvXsiwcWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "They’re lovely ! Quick to respond to questions and help with anything I needed! Have been using for 2 years, and will be back next year.",
"date": "2025-10-23T01:36:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We’re thrilled to hear you’ve had a positive experience with our team and appreciate your loyalty over the past two years. We look forward to welcoming you back next year!",
"replyDate": "2025-11-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27c84cfe-d91b-4edf-9823-acb0a5c22e10",
"author": "Ben Bounds",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVF-l3CBUsAHMUpDLnGu2kvjNMEDb_E7Vo21vcEgsqB3fu4mAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone knows the process of moving can be very stressful. The fact that Victoria was the friendly face that I met at storage star self storage really gave me some peace of mind. I feel very confident leaving my important items at this property. I totally recommend it.",
"date": "2025-10-21T15:57:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Ben! We're glad to hear that Victoria made your moving experience less stressful and provided you with peace of mind. We appreciate your recommendation and look forward to serving you again.",
"replyDate": "2025-11-08T20:47:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7ca1ebfc-35c3-4242-8342-4cb40e5fa8c5",
"author": "Danielle Stock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPkYzxp5q9kY1QAGuEM0OkcdnNNvq_L994pYkszSeRs0zIgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-15T17:34:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Danielle. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-11-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c003775-0918-45d6-8c10-b13c547b5c67",
"author": "Greg Castle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGrrBvmUXrIsm_biwD-fuCJnWfxphxS2CwTaflKteIvDMZ1A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean and quick!",
"date": "2025-10-10T22:08:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We're glad to hear that you found our service clean and efficient. We appreciate your support and hope to see you again soon!",
"replyDate": "2025-11-08T20:47:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "01c48430-e5d8-4de7-9c3a-fe992a6b9cc3",
"author": "Joseph Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIZx5wOC0nHRdmssVEW-oMzpMdllWwp-fGQGVfYknfqO0JFCBB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great communication and responsiveness. Good value also. Moving from another unit with another company and the cost was much lower.",
"date": "2025-10-01T21:30:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Joseph! We’re glad to hear that you appreciated our communication, responsiveness, and value compared to your previous experience. We look forward to serving you again in the future!",
"replyDate": "2025-10-08T20:47:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "bb0ba3c0-bf1a-4fef-a3a0-ae43243820af",
"author": "Paige Hicks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPKOKeh_tGCQNUxQ3oVH8KZPop5x3hs69_VuG-dFkhwZjC2-n8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy and fast service! We were able to get our lease signed and got everything moved in less than 10 minutes and Steven even stayed a few minutes after close to help us get situated. Thank you!",
"date": "2025-09-30T23:04:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Paige! We're thrilled to hear that you experienced easy and fast service with Steven's assistance. We appreciate your kind words and hope you enjoy your new space!",
"replyDate": "2025-10-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9abfefa-7663-4570-b514-9adc1e3bc03a",
"author": "Marianne Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8o7fk2VzuhHE-Ch_-lWkXGCnvjcWwsi_JRrHlZ3_F5tPNjrW_=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-27T18:14:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review! We're thrilled to hear that you had a great experience with us. Your support is greatly appreciated!",
"replyDate": "2025-10-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "486ab9c0-acbf-4b09-8d5e-ad7280b2b382",
"author": "Yasmin Santos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIcmjC8VFgz6vL9WErFz8I9c_GRhpkLA6PzT287Ijv2HA3Xjb_IQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super easy and fast renting experience, Steven was an absolute gem! Knowledgeable, efficient, friendly. As a solo female I felt super safe and taken care of :)",
"date": "2025-09-27T17:35:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the fantastic feedback, Yasmin! We're thrilled to hear that you had a super easy and fast renting experience and that Steven provided exceptional service. Your safety and comfort are our top priorities, and we appreciate your kind words!",
"replyDate": "2025-10-08T20:47:27.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "dcfe0b23-52cb-4f3f-b4e2-7e1e7a7f1dfa",
"author": "Erin Marie Keigher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuSrPBbu8dyNWwysv49-X3i9BmaMIB1BpBvpro6M4d5byN5b4=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve used this storage unit multiple times over the years. Always great friendly staff, Steven is fantastic. I’ve recommended them to friends too - fantastic location and prices.",
"date": "2025-09-27T13:22:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear about your positive experiences over the years! Thank you for recommending us to friends.",
"replyDate": "2025-07-08T20:47:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ffc8bcab-5684-43f0-9ce0-456aa4de8f22",
"author": "Blake Austin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQl5Assqm7bYokxzXMx4gEfOXVukymfZ3qxGWe_hBnQsepMLJ9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-09-24T14:54:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Blake. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-10-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc109893-52fb-49ea-92e7-d450453f64d7",
"author": "Jason Hurley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWk2LL6jYTyHGRsM1hcNHsEVEl3Vl5_wTZahxHc8-rId8vZqQ8S=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly dependable and easy to work with! Thank you!",
"date": "2025-09-23T18:47:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Jason! We're glad to hear you found our team friendly, dependable, and easy to work with. We appreciate your support!",
"replyDate": "2025-10-08T20:47:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "086f386b-69d3-4b4e-8cd8-e742cd5d835c",
"author": "Your WickFlicker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWy1_XkiC5m5H28yfWu1EiSFjj0m1blpzUPBpfY6HFH0I28RTze=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thanks for being Real Steven 🫂✨",
"date": "2025-09-17T20:27:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We sincerely value your kind words! Steven and our whole team appreciate it!",
"replyDate": "2025-10-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0cfe36f0-5e27-4f0e-8373-e435b3223624",
"author": "Victor Nunez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8OfWU9HXNIgsmBGCoUOuLJpoBXd4whmsvAnfBQnJXBRi8sDQr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility—clean, safe, and easy to access. Staff is professional and very helpful. Highly recommend!!",
"date": "2025-09-17T00:38:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time! So glad you found us clean, safe, and accessible. Our staff rocks!",
"replyDate": "2025-10-08T20:47:27.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "e5ee2219-f083-4a54-8bfc-94dd52f2fc66",
"author": "Tiffany Fletcher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXp1FCZfRnGu4nsAGzzjDoR0rFHUFJiXyKbxFOFAkrbfLnfW4dLCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The gentleman Steven at the office is such a sweetheart",
"date": "2025-09-16T21:58:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We sincerely value your kind words about Steven! He's truly a sweetheart and we're lucky to have him.",
"replyDate": "2025-10-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f28f124d-904c-4bdf-8b6b-f66540cbfff8",
"author": "Jennifer Buenrostro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfMXCXBYRkoyFv5ayLf2mA42suW_Sz4L9fxeMAxu2aYX_iTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-16T19:05:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jennifer. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-10-08T20:47:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a2349f7-3d44-43bf-a954-6bf170674cce",
"author": "Frances Perks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgL_HJLZyKyJs7wONp6cVoZ8QVLp3AoDyh5gtKCL5pRVvqFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had the pressure of doing business with Steven, he was so attentive and friendly that we were able to feel how much he cared, he showed sooo much appreciation for our business. Will definitely do business with Storage Star and will recommend❤️👍",
"date": "2025-09-16T18:02:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear Steven made you feel so appreciated! Thanks for choosing Storage Star! ❤️",
"replyDate": "2025-10-08T20:47:27.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "b469de56-240e-449f-a085-d47dfa1b2f1f",
"author": "Leigh Medeiros",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxqabCln0UzNOiBlNLlKPsszwdvBPk_euktIaVAUyTi-5Kq4q0Yg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steven was amazing and this place is great!",
"date": "2025-09-15T19:28:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're glad to hear that Steven provided you with an amazing experience. We appreciate your support and hope to see you again soon!",
"replyDate": "2025-10-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41935d73-1e49-44fd-8fd1-b966c45741a2",
"author": "Deborah Lynn Ogden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqyps-WeKNjNDabLD1wYSAS1-oPktAWu2HnqmNbCJMg1_xt7E=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service from Steven. Thank you so much!! Great prices & location.",
"date": "2025-08-31T20:50:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Deborah! We're glad to hear you had a great experience with Steven and appreciate our prices and location. We look forward to serving you again!",
"replyDate": "2025-09-08T20:47:28.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "839c5450-af4d-46d2-bc9a-2f81aa940fd8",
"author": "daisy barraza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgNXLrh_ZHO1E6C0bzYbUJ5kUbB7twgJfO8ziRcMkVjc73x5fHEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven has been so helpful!",
"date": "2025-08-30T17:42:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We're glad to hear that Steven was able to assist you effectively. We appreciate your support and look forward to serving you again.",
"replyDate": "2025-09-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c75ec976-a498-4a2e-b797-843441f9b4e8",
"author": "Chris Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5krECqh_Y5FO2LPojpheWttDTHeb9aQfWn8rA1rwXbBS46lA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Stephen is very helpful and made the process easy. The storage unit is very secure and price efficient. I recommend this storage to anyone needing it.",
"date": "2025-08-29T19:48:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Chris! We're glad to hear that Stephen was able to assist you and that you feel secure with your storage unit. Your recommendation means a lot to us!",
"replyDate": "2025-09-08T20:47:28.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "4dc1408b-b01e-4329-9f9e-503b8f9a4644",
"author": "Joann",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9mIikYfVN4i09zxclm1QAth2aFq2-MpPwQ6LXinJttpGRtX9m_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing Customer Service",
"date": "2025-08-29T15:07:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We're thrilled to hear you had an amazing experience with our customer service. We appreciate your support and look forward to serving you again.",
"replyDate": "2025-09-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "acd3f7a2-200d-4803-a571-4b431a1bf6be",
"author": "Joseph H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPUyAAgsgCxKEueMI_ESmHCEjRAsdiarabdY5dw4CYjSiZQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional service..",
"date": "2025-08-28T21:54:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Joseph. We're glad to hear you had an exceptional experience with us! Your satisfaction is our top priority.",
"replyDate": "2025-09-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b571e5d-393e-472b-af2b-a3e14679700f",
"author": "GGP IS300",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5FIuvi5jZ0TVcYteSJ39GjYfBqG0jEHkA1-0SJ2rYbMtyMYna=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-28T21:05:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ggp. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-09-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d1d73f8-76ae-47fe-8b63-0993fef10054",
"author": "Suzanne MacGillivray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKENa0BXzMnGSnL47JKB9r0bfSNGFecPukcumBSFprfmE_UOU3w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So far registration has been so easy, they have the unit all ready for me, super nice ppl too.",
"date": "2025-08-25T22:25:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Suzanne! We're glad to hear that your registration process has been smooth and that our team has been helpful. We look forward to serving you further.",
"replyDate": "2025-09-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "129f41c9-02cc-494b-88b1-4b2ff92860bd",
"author": "Caitlin McHugh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAPwAR-dhcSPbPjjls3nusnpW8iK8sTb7dChPy89hZucANHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-25T22:09:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Caitlin. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-09-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a9a3fe2-85af-46d6-a1c2-64843c14db48",
"author": "Wendy Ogle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzuxby54UhJbXzYZnktkuEHfP82oW7sT-7yRL1NWyP_SQfCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great real human people they guided me thru the process... super responsive",
"date": "2025-08-25T17:48:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Wendy! We're thrilled to hear that our team provided the guidance and responsiveness you appreciated. Your satisfaction is our priority, and we look forward to assisting you again.",
"replyDate": "2025-09-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff0163dd-8dcd-406f-8399-ce5ce73ad1b6",
"author": "Brenden Dreyer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWHR6RNuf-pd8zciuuquHxUynkEYG2uEeMRiRLncS72nHSDvBl=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-20T23:06:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Brenden. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-09-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1012c235-c93a-4a8c-a197-409044303b8c",
"author": "kenny tamayo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKMRihyHC_6lgslcXssQVfhWJsSP63YDSmOmU4ay7Fhz4rIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven was very helpful and professional. 10 star service in my opinion!",
"date": "2025-08-18T18:13:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic feedback! We're thrilled to hear that Steven provided you with exceptional service. We appreciate your support and hope to serve you again soon!",
"replyDate": "2025-09-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "022c052d-e215-43b8-96ec-c89023516213",
"author": "Jiselle Alcauter-Granados",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTpUM1kuN7-ofjrZrzMu32RU11ztyM2WW70FuIBz207GDQv4m2=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is well maintained and the staff is very courteous. Steven especially was helpful and efficient with helping my move in process seamlessly.",
"date": "2025-08-09T16:49:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review! We’re delighted to hear that you found our facility well-maintained and our staff courteous. Steven will be thrilled to know his efforts made your move-in process seamless. We appreciate your feedback and look forward to serving you further!",
"replyDate": "2025-09-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2e2e87aa-b6d9-401d-b62b-7db3969d8446",
"author": "Sarah Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWby37_vT3kY93kabDlkiEak_sp-O2QQDYpSHvNRS8h0FWhLc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience setting up my storage units at Storage Star. Steven is so helpful setting up my units.",
"date": "2025-08-07T16:13:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Sarah! We're thrilled to hear you had a great experience with Steven at Storage Star. Your satisfaction is our priority, and we're glad we could assist you in setting up your storage units. If you need anything else, feel free to reach out!",
"replyDate": "2025-08-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d0643c3-38f1-47e3-9430-68550ec90720",
"author": "Doug Tinelli",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6RpGngnsBS6vRPMiUjW3ATgqmRSipGaahk4okvCAXiHqgOdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location and the staff is helpful and attentive",
"date": "2025-08-03T15:48:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Doug! We're glad to hear you enjoyed our location and found our staff to be helpful and attentive. Your satisfaction is our priority, and we look forward to welcoming you back soon.",
"replyDate": "2025-08-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "00fcecfd-3d4e-4723-ba92-f939dee4ee14",
"author": "deull arnold",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXA_34M-toP2n3ZzdmyykoVd7QTq0np2s0JWa0VhnDt9S93wro=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented a unit at this storage facility and had an amazing experience! Steven was incredibly helpful, professional, and made the whole process super easy. He answered all my questions, explained everything clearly, and went out of his way to make sure I was taken care of. The facility is clean, secure, and well-maintained. You can really tell the staff cares about their customers. I highly recommend this place if you need reliable storage — ask for Steven, he’s awesome!",
"date": "2025-08-01T16:45:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review! We're thrilled to hear about your positive experience with Steven and appreciate your recognition of our team's commitment to customer care. It’s great to know that you found our facility clean and secure. We aim to make the storage process as easy and efficient as possible for all our customers. Thank you for recommending us, and we look forward to serving you again!",
"replyDate": "2025-08-08T20:47:28.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "45115180-1370-448d-a6fe-b6379c72925f",
"author": "Angelita Chambers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSPlCbIl2FcbbJ6GfFz4zv0_CttWhGpwtw53Q3QqVH-t8x50OOSw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steven was great and met all my customer service needs! Definitely recommend!",
"date": "2025-08-01T15:29:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're thrilled to hear that Steven provided excellent service and met all your needs. Your recommendation means a lot to us, and we appreciate your support. Looking forward to serving you again!",
"replyDate": "2025-08-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cef82763-7187-46da-ba6a-acf2ab66d4fd",
"author": "Mark Gonzales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0gc_0wQ1FHHewrOHBUbS1qXZL9IUVR00CvU7s8whew2x1SnQV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice place and manager was very nice and helpful. The only draw back to the place is it is an old storage facility and you can tell from the storage units.",
"date": "2025-08-01T00:49:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words and positive feedback, Mark. We’re glad to hear that you found our staff helpful and friendly. We appreciate your understanding regarding the age of the facility, and we are continuously working on improvements to enhance our offerings. Your insights are valuable to us, and we hope to welcome you back in the future!",
"replyDate": "2025-08-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "982e1ed1-7c13-43ce-b9e3-40e334f6f96f",
"author": "Elizabeth Jakobsohn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3QIHo7thh1JuI24KHh8ZLjd8jMPVjaW1syX1w9YZMYZzRVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-30T22:53:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Elizabeth. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-08-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "226ea417-fe81-4870-8590-9ffba0da3435",
"author": "Angela Addison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcRqZfXq9GDZaO6vC5MiGOVGvEetb6scT2OHzz4AC5ovkGzySA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-29T21:19:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Angela. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-08-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fb1d970-f554-4e23-8968-73b3541fc911",
"author": "San Juana Sifuentes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGk_Yw471csjVxoFSnCzds56pAF9DrS3r-s08L9ZesgifkQYHn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Thank you Steven:)",
"date": "2025-07-27T19:30:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words about Steven! So glad we were able to provide great customer service at our Ben White location.",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dccdeea6-26cc-43f9-a299-a90b0e2ee5ce",
"author": "Heather Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNVpWdhT_YLtJsy8Da9qhXCc6YGiwfQCMJ1PPI9cB-1NyweqzCcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-27T19:29:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Heather. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a231458d-b754-4b1e-a6ca-ff7d5de24234",
"author": "Coco Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0vhuRIVFP0XO_Kk3shwwB-HMdt5pfvJeDrCPXL5nNdNejO0-3aQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-27T19:28:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Coco. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4fbb96a6-09ea-4413-bf60-ee4204b411dc",
"author": "Adrianne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-AbZZWlg-kUCIVcVEBY0s9wkhIxyVk3e-rZzWRTI-p2I7MQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Go see Steven! He is the best! Great prices!",
"date": "2025-07-27T19:26:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! Steven rocks and we're thrilled you found great prices with us!",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "85824949-2d49-4468-b2d6-26c687364853",
"author": "Lisa Clements",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0kjsvWlnUE_XOFqlJ3zdIG-7zzoqq7cW_CevvKa5POoNePg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice man and very helpful",
"date": "2025-07-25T18:13:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words about our associate! We're thrilled you had such a positive experience with us.",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a883a6de-6209-4466-b51c-bc3f25203cf2",
"author": "Alfonso L Arguindegui",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmCBgDw6O1Dew7AaQpO7zyKhCRhxViMS8Se7u3p5Jdpfsa919G=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven is Awsome to work with!",
"date": "2025-07-25T17:18:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! Steven rocks! So glad he made your Storage Star experience awesome.",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68a6de02-faff-4449-9557-39e30f9adf34",
"author": "Wangala Mbuzi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINbft-dq9oqXHfA6IB_W1jaX8oLxwz2TbLHrQEYk7oG5CanQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly service great location. 💯",
"date": "2025-07-25T00:05:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Wangala. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6dad51d3-9aa2-40d5-a44e-db254be853c0",
"author": "Donte Northrup",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmoNuNDzJWNPXeNl8kI65AzpWfAEO_NylqLk2CIqxptRJ73A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff are very nice and helpful, I've used these people for 2 years and have had no problems",
"date": "2025-07-23T20:54:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your loyalty over 2 years, Donte! Thanks for highlighting our helpful staff - we appreciate it :)",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e36de8de-0317-4769-b545-f19da39eda9f",
"author": "Mckenzie Menchaca",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUF1gx4hXeYelbgqMPlNHaQwJ1pNtX76hm_XL1miHuWEAr9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great price & great service!! Thank you Steven!!",
"date": "2025-07-23T02:43:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "And thank you, Mckenzie, for leaving us a five-star review! We appreciate it :)",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "82aa9e8d-9f1a-4864-96d0-fb8b36b62f48",
"author": "Mill Opus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlou6EuyHF6iVu-IMMDcMDqjZCJtoy44c8O04nEXkfu-ePqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-22T19:16:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mill. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ea106ca-05f1-45a8-90a4-908334861d95",
"author": "Kamya Datwani",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBZ3_xPbP_dRvDyj1L2YfUHAlSIDeDJvoL30adWCCYupYbrbp1QA=s64-c-rp-mo-br100",
"rating": 5,
"text": "this was the best experience ever. it was cheap and so so so easy to work with.",
"date": "2025-07-16T19:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear it was the best experience ever! Thanks for choosing Storage Star, Kamya!",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4557e3a7-9043-4095-82de-5bdd76c05d89",
"author": "Amadee E Garza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUO-kTsiMsPjULZr2pLp1LhB-y2NcrKCbPufzvZ89NH9DEQ6uu_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven was so kind and helpful!",
"date": "2025-07-16T19:22:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear Steven provided such kind and helpful service! Thanks for the great feedback.",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d63615b7-609e-48f6-8916-8360983ae14d",
"author": "Nick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsMwAFw4NIDeCnPsk8OI0tJoEXY9mNHriNK08C-DY7qKoR7Rmn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super awesome staff!",
"date": "2025-07-14T15:00:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear you loved our awesome staff! Thanks for the fantastic review, Nick!",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b2f65817-2da1-4b00-b4fb-b6eb48b61993",
"author": "Jon Notartomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKycUbpyxYTPWwu5M-f9UNWD36HvEoOF5Wz_WR7o_n4lN0Mxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great easy transaction and friendly service in an optimal location for me!",
"date": "2025-07-14T00:17:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear about your great experience, Jon! Thanks for choosing Storage Star!",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8b2e6757-7f7c-4390-a2c8-1179be53620a",
"author": "Marcus Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIV_ReEYi_bbg1h30rKfo5raFXwlKxdGzzunyYrK6cnblp5Ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager up front was super helpful, gave me a great deal, and was very kind.",
"date": "2025-07-10T17:23:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear our manager was super helpful and kind! Thanks for the awesome review, Marcus!",
"replyDate": "2025-08-08T20:47:30.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c266269b-ca8e-4edf-a907-d9aad3291b91",
"author": "Julissa Topete",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhBAzAoV7An1cJ7426CwzuaMnJaDpvpVR0AIqSHm2_UCoqyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-05T19:49:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Julissa. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a71a1b7-4b26-4fbf-8c0c-d4b687dbb473",
"author": "Dracul",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWW2Vtp65HgftT9ejNMfm1u8Ocy59DbKbjSFWeB1e5c6hNk5o0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-01T22:49:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Dracul. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d9cae2a-f8c1-4881-a8f7-c78675be60c9",
"author": "Ann Marie Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOn-E0g2R3zQN2XnCUUrnsGit4erN0U4uXcJdtxdT7vYHvm45a=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Steven for all your help you were very informative I will definitely be sending friends and family your way when they need storage…Storage Star you got a gem for a employee Steven is the best",
"date": "2025-07-01T04:31:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Steven provided you with assistance! Thank you for your review and for recommending us, Ann!",
"replyDate": "2025-07-08T20:47:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "32cc124b-3600-4f4a-bd2c-cf39e5b81c85",
"author": "Ginger Attaway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXf8FQlgK4R2xuECKhMONCxKVgwgL7frb2gHYNs0-g0Ut9zqHzp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend for a basic storage space. Very easy access and staff is excellent. Steven was extremely friendly and helpful from day one through the end of my need. Much appreciated all around!",
"date": "2025-07-01T01:05:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Steven provided excellent service! Thank you for recommending Storage Star, Ginger!",
"replyDate": "2025-07-08T20:47:30.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "03bc323f-602f-4e41-8f9c-49bf785d6d82",
"author": "Diamonique Moreno",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7cgapCKkhgXoJjYjfPznGl-0P57ta0QLMtPhuGOVNYnKiqwpOqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-30T21:57:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Diamonique. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T20:47:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d536db42-48fc-472b-8276-08ac46a5423b",
"author": "tanyafarishair LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEpg70520HAAuNvnm76mloCJ3jT05gCEiHSq50cXbQ8toCjQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy and cheapest",
"date": "2025-06-28T19:47:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Delighted to hear about your experience! Thank you for choosing Storage Star.",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "03e5eee9-fd9c-4cb9-a384-9992bdbe7ae1",
"author": "Elias Salinas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXK-yW6ThI0Wx1wtYWEX57SQNB2vjhkNC8lO5QBwu-JkeN6Mws_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven was a great help, got me sorted in a jiffy! Better price than all the others.",
"date": "2025-06-27T18:29:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Steven provided you with excellent service and that you got a great rate on your unit, Elias. Thank you for choosing Storage Star!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "99c6ea76-4029-4b35-a1ce-7b991b146c45",
"author": "Olivia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNZA4al0B7nBNuy_xA4Wn171aNLYLc29cqyd7FNSWuUyqAFH7Z=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Manager Steven was great and explained everything to us. In my book he’s a rock star! I will keep using Storage Star. Thank you Steven!",
"date": "2025-06-27T17:42:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "It's awesome to hear that Steven provided great service! Thank you for recognizing him as a rock star and for choosing Storage Star, Olivia!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2411dfc3-0b3e-470d-8c1e-6e8ec9d305eb",
"author": "R A",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXBdTnI258bqrAreOn0IHm6-sg8Ehf_kgcTR6hC3dgWmSugbuLqg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Signing up online with Storage Star Self Storage in Austin was incredibly easy—fast, smooth, and totally hassle-free. I had immediate access to my unit, and everything was exactly as advertised.\n\nThe facility is clean, secure, and in a great location. The prices are very reasonable for the area.\n\nBig thanks to Steven at the front desk—he was more than helpful, went above and beyond, and made the whole experience even smoother!\n\nIf you’re looking for convenient storage with excellent service, Storage Star is definitely the way to go!",
"date": "2025-06-26T00:46:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your smooth online signup and positive experience! Thank you for recognizing Steven's exceptional service. We really appreciate this fantastic review and your recommendation :)",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d9ef39da-538b-49e9-8674-246b10cda5cb",
"author": "Tyler Singleton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIenw4U7is1wqsvBQNwemZVLyyS61BmdTRj__7ynV6AQclhfuc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven was able to meet me before close, show me the unit and make the process as smooth as possible! Thank you!!",
"date": "2025-06-18T22:33:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Steven provided excellent service and made your experience smooth! Thank you for your feedback, Tyler!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f6e57480-2c0e-49f7-89fb-bc862163fe51",
"author": "miguel bustos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUce-VGeuceRVTFqAoT8y34Pt9PfFtnHH1ovFBJkCtkUzbpwLEkFQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-06-18T19:53:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Miguel. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "faa09ee5-ef9e-4913-83ba-28cec49f20fb",
"author": "Rosalina Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSFmi9NcoolDdzTOjxZuPQz8WHTswtstjO4KfqE6b7LfnM5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-17T20:58:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Rosalina. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efae001d-63a1-4216-aae9-ecd2af90dbda",
"author": "priscilla dreyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwUcNrNuyifgpzCAUXyHOutRHjIejjfNxPRh4x8x9H5DPm3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-14T15:26:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Priscilla. Your rating is highly appreciated. Thank you so much for the five stars!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "03e71eac-f9d5-4b82-9ae2-5dc29dc28907",
"author": "Jason Lanthier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVF0Lk091a8534nZF4WzvpNZIWqVFrzmdN10Hm0jXsOGL92Nns=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven has been great to work with here at storage star and takes great care of the facilities. Highly recommended.",
"date": "2025-06-14T14:26:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Steven takes great care of our facilities. Thank you for recommending Storage Star!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c09a497-0821-413c-8483-a1e7aeee7ac7",
"author": "Carlos Gutierrez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJj5TSKyBcqmdoZldGF-Htne2stMNRZoEXryRnM2JjhUqkCBcI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and great price! Thank you Steven.",
"date": "2025-06-08T04:21:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kudos to Steven and for leaving us a five-star rating, Carlos!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b5514bf6-0195-4c2b-8774-cd9c6b2681fa",
"author": "Sean",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlWcKl6NbJuVO_OZ4oAANALinWSTfrE0p3_00wFpK_jDr1MFT28A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven was great!",
"date": "2025-06-04T20:05:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that Steven provided excellent service! Thanks for leaving us a review, Sean!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2aa704b6-8972-4d2b-af51-e08f31013bed",
"author": "Julian Salazar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUeIJMkqcQSm17Xg3TO5OyMVSqfDVKGubDVrAdBH-bQ98FretG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Owner was amazing help. Very respectful and professional as well as helpful definitely recommend. Come see Steven and get you a storage unit.",
"date": "2025-06-03T20:02:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Steven provided amazing, respectful service. Thank you for recommending Storage Star to others looking for self storage!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b8b3bf1d-57f5-4fb5-ae2c-9dba77473045",
"author": "Safal Thapa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzI_yEpOrUVDfY6qy24OQGcH-v428Mj18sjOj3SFbkBbw-5e1O2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-02T16:57:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Safal. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4ed2f9b-5bb0-4451-ba55-5527d55cae23",
"author": "Veronica Schwab",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHKckoZFa1iBqSDuVjXf8mtjQ4wiBY8yter2sEqb4wpFvVoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-01T23:09:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Veronica. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02e01404-df09-462e-a892-2d70d1f27cfa",
"author": "John Schwab",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLSrkHT1QXKAo-RfLYC_DOPbZqriGxoFsZoKk_Qe5MpU1iUoco=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Steven!! Great service. Great price.",
"date": "2025-06-01T23:08:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience with Storage Star, John. We appreciate your kind words and are glad to hear you were satisfied with our service and pricing.",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b3c1a6d9-4486-4180-9fbd-25d8735823ef",
"author": "Jessica Sarver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYFmsWDPQsGoeNIRWH82aLEtTspRZs7nwUwt9kEEXC9iaSNg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steven is fantastic! Great customer service here. We’ve rented with a bunch of facilities in the past and working with them has been so easy! Thanks guys!",
"date": "2025-05-31T20:14:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jessica! We deeply appreciate your feedback.",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3fd0a148-ae23-4e52-a293-97e4305123f2",
"author": "Day Z Dorville",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZP2JhHWnXqJKFdhk-PwlX-JMfNwJ0JUIOdgbi2n_xPwDGSoou=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven is the best!!! 10/10 experience renting a unit",
"date": "2025-05-31T19:44:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We are thrilled to hear about your 10/10 experience with Steven at Storage Star.",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f2ca772-11eb-4d2d-89ad-f9d13c3399f8",
"author": "Liam Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWf6w750TBJKvLuIS-nWEdAvKrz9N7FQ24IZZng9RQ5jRQR4s4c=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-31T19:21:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Liam. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7eb7b61c-4945-4000-ae52-2ca396cad010",
"author": "Katelyn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuX3gThX2bjlIvsHaUodpY9DufXtH4IQVgp5BGwRVyfiHLOKk7=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-05-31T17:54:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Katelyn. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a226f319-a930-42f0-81ee-d76ebd995c3c",
"author": "Richard Bush",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAcBB5z9xJwwmKO4TgDg8WBFOu18PhjYUB3wb3CpzupfUpcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-30T22:57:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Richard. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f1250bd-c9d7-4ddc-99c8-b2a909546130",
"author": "Izzy Price",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbenTdYHrRc3fOAtTojiI7W7o2y5oMAu1M8XsjOoiNgGFPMx8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-29T15:48:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Izzy. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "602e6057-ae38-4337-8d16-8a09e3ce6b4e",
"author": "Mina Hegaard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVt-a2InhGjqr95_aAbCYvN8PRccHYUz6XOwgYF61_E2jmuraE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Thank you!",
"date": "2025-05-27T16:50:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are extremely glad to hear about your great service experience, Mina. Your satisfaction means everything to us!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "605d91e0-9e65-49bc-9905-dcf2bd994b42",
"author": "Daniel willis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLx1OxIYZdEJ7_VwqNonvVGrdgwRVG0E1t9GFvPpl82PjXSvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-21T20:43:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Daniel. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dea3fa7d-cf99-45cd-b802-0d6e44095ebe",
"author": "Mrs D Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZq84cd6ZCoxOoBTXeFomeZk7syvNVmwTsNCBeegiKaXfUug=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-19T22:50:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your rating! We appreciate it :)",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c83ddbcd-687a-4646-af72-dd63711561ed",
"author": "June Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXIvvdUXnWC6BUJbYM4N-8JWOpx7IK_Jub5Acp-EsCXzeWWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-14T19:40:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, June. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "557294d3-7bf5-4c46-a680-3991b910fe6a",
"author": "Sergio Canale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTCrKM-uDcZ4BYFpVE-2YWsJ_4Mi7PP3G1IatoGgxsTayLsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven is a very professional and kind individual, made the process smooth and easy, couldn’t recommend him or storage star more",
"date": "2025-05-13T17:40:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So happy that you had a great experience, Sergio! Thank you for your kind words about Steven and Storage Star.",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "74ffd6f6-c2c8-47d3-9a1a-dc7802a30130",
"author": "Alfonso Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8HC7Mi5wVuJOXBkgLN9wmR3UOBct81-9nFRfF_xpYwKDcZOk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience",
"date": "2025-05-07T14:45:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So happy to hear you had a great experience, Alfonso! Thank you for leaving us a five-star review.",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7d4651c4-d0fc-4588-a3e2-85e579387e2d",
"author": "khristian saint",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFN-SYx2ewvvNIH3_jd6jt-1Xo6mKaqFjP-6GDyTdpbtel_pDP_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-05T15:18:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Khristian. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac98da45-5d17-48cb-bed8-9aca9b50bfb5",
"author": "Khristian Saint",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFyfx1eeTOi8OFUqAzMJiGJ9rUROPCSerOpPCkAv21JSlbsm4a=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-05T15:17:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Khristian. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44cf2aa3-9176-472c-af1b-89d895dfa440",
"author": "Robert Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqulXEqZG_GA8-m2JPtfTuJN6f55IUg0zTLIjRpw1mEldA0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-01T14:40:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Robert. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f328ef09-d424-4481-a4c3-130b1b415171",
"author": "sophie doxey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHwaAIqF1aUTmpNML49YuNaGPfs_yTGOn6mHnJLMc68XKnQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "steven was so helpful and efficient!!!",
"date": "2025-04-30T18:02:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear that Steven was so helpful! Thank you for sharing your experience with us.",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44d3fe4d-e229-4034-9c7e-23cef8b63cb7",
"author": "Alexia Mansour",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFmsG_xHpffWtzh3Dnf6GXloEFaUrl-0ZjJGQnQh0p8gO-aw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-30T17:53:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Alexia. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e6fde35-c9a5-44d8-beb8-7bb2ac8c233d",
"author": "Natalia C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHayxDexAPzHTOdahEtvC2q-cEeuh_9Yd85Dc0ojhWw4LxZJxe=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-04-29T20:50:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Natalia. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4eb4ba83-1c66-4835-80fb-bb15ddc49d4f",
"author": "Stephanie Janacek",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRe3DUB-oU56llMTNwkCDWtX-Z5vP3eQ5NdfvNLw_gTPFj=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-29T20:33:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Steph. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "03bcc54f-ca5a-4f2f-91e5-b52d740c1a16",
"author": "Nayelly Granillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3GPEiv6M8zOb2Th_Y0jMeyLmtGQCxZP03H-zV_RCi1UZWvFdx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service! Very kind & Polite.",
"date": "2025-04-28T19:32:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Storage Star!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d39c756-3167-4ab3-bdcf-886931bbb4bb",
"author": "Ann Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsFQ5C1K5m8_ng8cZOfuoIZCaEcf4wfGSyQZ1QKpBLGg4HzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-28T19:26:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ann. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "17a9a01d-0160-4207-8974-b121c32a39f2",
"author": "jamy Kazanoff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRzXGi6Bsaiu45IUvx7xkQn8lAeaUv-nQ0fv-vygL2a2QeIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wow! Customer service with a smile and patience is available at a storage facility?! Yes! I am so pleased with service and accommodations here. A special shout to Stephan who goes above and beyond. Thank you",
"date": "2025-04-26T20:33:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the review and for the kudos for Stephan. So glad Storage Star has been able to help you out!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14f38898-e6b7-4a5e-97f7-23a14ede6a15",
"author": "Roberto Carlos Guevara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeTmZlLFe3a7rb7Cbw0QU1qy0NeYPXArH7_aDCE_WBBynMmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-24T21:34:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Roberto. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "365bae48-b229-40b3-9b4d-0881a0d7393b",
"author": "John Savedra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjoX8I5OvVT18V9NJo_BOKgqmH9xbfttl2p7cjLNWpX-D8xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-22T21:35:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, John. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b01376fa-cec1-4587-a5e8-e3923824b507",
"author": "Benjamin Schick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCMwvBFn8xjNn3W-b_p57Z0PIusIAJK_f-CdAlwg7jrq1aD-Lo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-21T17:25:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Benjamin. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "df21e078-ca50-41af-b444-72920a9a3329",
"author": "Shirley Jefferson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3hu6tYCIPbV-dLccnP5WosV3swnir17NGs3U8Dt0Ojy1h503R1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love it. Thank yall.",
"date": "2025-04-21T17:24:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving us a review, Shirley - we appreciate it!!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bf3aeae2-13e2-4906-b74c-b4a3f2f26b83",
"author": "Tamara Reese",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfFS1q4q0Ifby5NS3vc8vJKyGhFR1HlBhpRUC9vYVUhEaPz1k=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My experience was awesome 💯 I really appreciate everything. The young man I talk to in person help me out so nicely. God bless you all. 🙏",
"date": "2025-04-21T16:03:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so happy to hear you had a great experience with Storage Star and that we were able to help you out. Thanks for the review, Tamara!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "7b9e1b9b-6772-422b-b956-f7bf6f64f00b",
"author": "Elizabeth C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTovLDzMBuh4sL3KurKTof619s7Go3tZk28b4AvV7EFO4hNQs68w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steven is great! Very knowledgeable and fast. Made the whole process easy when moving can be a hassle.",
"date": "2025-04-11T19:18:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your feedback on Steven's great service. Thank you for your review, Elizabeth!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d7ade91a-7f14-4a83-84e5-31968f9ccdc2",
"author": "Vargas Claudia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwOTiKFjIoApyFyb_DK4KxenDgo1sDpxKzcnVYnz-4FN25KyEM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-07T15:01:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Vargas. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "96052195-2d62-4135-9eae-3216c4b8d318",
"author": "Shelby Munoz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrA94smSVYY0md60Z-7lfkwKRgokBzbfQz6iGCF0tIXUrDSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-05T22:33:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Shelby. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "801aeb41-109b-40ae-9a2c-0c8672c4f0d2",
"author": "Mercy Doles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcrAm4D4cuASZvPyMW2-m9p-HeGDUICo_RKzbusX6fAsUL2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great company, been here almost a year and I add additional units with them. Very affordable place and nice staff and located is safe. 100% recommends",
"date": "2025-03-31T21:10:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your experience with us, Mercy, and for choosing Storage Star as your storage solution.",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "ab3772d4-c228-4c3b-b5bb-f0a842fa9c85",
"author": "Jackson Wallis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrq3PRwrcCTMPzaM9czENhoA5RcbWyuxlYM7FRgO1IomjIuhtC=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-26T22:35:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jackson. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3cbee483-c35b-460e-9dbc-d03af1e0d7f2",
"author": "Jose A",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVASy7ZGcnelxB6R-0sFxcubLvoHDx72AOD7ez-F9RIQxDWcq8z=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-26T21:34:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jose. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3fb932d7-3126-41da-97e3-d9379400251a",
"author": "Rosalie Waites",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvSWqBUKDGs-3u9kr7SltR6Sml8PslIFi-rUtchef34a7uVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-26T20:30:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Rosalie. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b8fe772-2116-4827-9050-5bca1267e67b",
"author": "Henry Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLH4Aytp--h1ECu10ByADptMv-5bBIBPqlWgMHActKlPqczyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great plans and great attention to detail plus service",
"date": "2025-03-24T21:58:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your great feedback and attention to detail. Thank you for choosing Storage Star!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "74ee22f5-f939-418f-bce1-b39dda86b420",
"author": "Pamela Joy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWb4xSCDER6x_azPoz2zK0uq6JnqZZe4VLMYylk0wrPWtUZhLHX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Happy with my choice for some extra storage, place has easy access, feels secure, & Steven the manager is so helpful and friendly. 👍🏼",
"date": "2025-03-18T18:29:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Excellent to hear, Pamela! We are so happy that you are pleased with choosing Storage Star - and it's great Steven was able to assist. Thanks for your review!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f5ca1f24-51be-434f-963d-276985616f1f",
"author": "Tony Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmPLZMKGC9LQWPg7hU24Qexx943LfoL7ZYEbL8Pitcl0K1hA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven was very helpful and very detailed Oriented. Extremely smooth and efficient experience.",
"date": "2025-03-12T23:21:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear about your smooth and efficient experience at Storage Star. Thank you for sharing your positive feedback, Tony!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "975ff1c0-0da4-4393-8e9f-4aad38f02ff8",
"author": "Jessica",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNaaOYii3vD8zNP11a1Pl5tJApfuOwrw8E1T9MqfJtHGOIcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager Steven was the best!!! I just moved into town and this place is amazing !!! Steven personally assisted me and made sure everything was taken care of. I’ve had a lot of people assist me but Steven took the time, extra time to ensure our needs were met. I’d come back and do business here just to be taken care of by him. Great storage, great prices and you all have a great manager !!!",
"date": "2025-03-12T21:30:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback and the five-star review, Jessica! We're thrilled to hear that Steven provided excellent service during your move. T",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3f3af5b8-7dcc-4709-be24-587263d35774",
"author": "Alyssa Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1RMFoPxf9uuG6IT4iJsyyvhCDLrUxMvC5ZHMbMsJBw7EiOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Location, Steven was very helpful and attentive! Definitely recommend.",
"date": "2025-03-12T18:22:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the recommendation, Alyssa! We appreciate you taking the time to leave us a review :)",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c82b6f6-7818-4852-9d96-6105188e38d1",
"author": "uli scheurer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPYcf61Gy7broHt2gKyOVPs09QyoVjAyjdP2ywmBw2Wl6yxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-01T15:23:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Uli. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a3854d85-efa7-4ccf-933b-71a88f413c7d",
"author": "Addison Moss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLc-aQwEWZYi_Q1cVKH3aGK_ehGDgtfjCzjX968iqpAKCa7Lw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service!",
"date": "2025-02-27T23:11:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's great to hear! Thank you so much for leaving us a five-star rating, Addison.",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c20eca7a-3e3c-40fe-9c9f-3ab3cb8a292b",
"author": "Rick James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtGE7IsqbJ6dy32KO00N8_HoejfypynKAA9AaAjQkCAmgBlm958A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you steve",
"date": "2025-02-25T23:06:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a five-star rating, Rick!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ae63c82-a662-426f-92cc-266f818bf55e",
"author": "Uriel Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJE7mLgtkTR21_O44oi-uyrcgL35UHymikgdQYKRhfWFPT3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Thank you Steven.",
"date": "2025-02-25T17:55:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So happy to hear that Steven was able to provide you with great service, Uriel!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "425b7240-984c-49f7-91c1-7f56126ff784",
"author": "Sammie Zamarripa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXppSRKPA1HUE5Vqzc2NkSqVYYzKYdbbsmAXhgiAdXx5ZfPzPGp=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steven was amazing!!!!! He helped me out and explained everything in detail! He made my first storage experience amazing! Awesome customer service. Thank you!",
"date": "2025-02-11T22:54:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "This is great to hear, Yvonne! We are so happy to hear that your first time storing went smoothly...and that you chose Storage Star!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9fff0fb4-5f2b-4d0e-92b1-d6791957e2ec",
"author": "Dianne Vega",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLo1EWspU-LqHj4lkSg1vyEg4eEASOakmr-pEaClXq59l18q_s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Than you Steven for all your help. Great customer service!",
"date": "2025-02-10T21:24:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive kudos, Dianne. We appreciate your review!",
"replyDate": "2025-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0be91148-261b-4448-97d9-f2c9710623b6",
"author": "Deborah Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUU2vla0r0dci142aXujn9KLhkhzumvnvvssDzROcAVtmF77W8r=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Friendly and responsive service!",
"date": "2025-02-04T16:31:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7011d1c2-7a66-41bb-86e2-a69d47f2719a",
"author": "Jessica Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqjTC_h42ojCLIrn2QmAH5aWZBa2zBnd6RwxgRfPA4MD-Z1w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-01-27T21:18:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jessica. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39a470f0-5fe5-4eb5-91e7-e25342a7cc0b",
"author": "Chloe Love",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtTghXo0RWxMhbvbfYhMbJyQJVV4xHdcvaM-5tLUFEYosJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven was great. The lease process was super fast.",
"date": "2025-01-26T00:52:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "59b02e7a-e40d-4d02-b199-428e2f924319",
"author": "LaShea Tea",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-zO2pY8skSEugdRR9WOk205FjKXApV6iRU_he0QsYXKEr_5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service I would recommend them hands down any day.",
"date": "2025-01-22T20:50:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b3a536eb-d1f8-43c8-b009-e24ff6d00cf9",
"author": "Alexandra Nagy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCu70Y33W7NwRTAZYETYGv4H73CeeV9vamIl2FLHckcj8g1w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Steven has been super helpful and patient. The properties are well taken care of and the space is exactly what I need.",
"date": "2025-01-22T16:09:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c3409c6e-01b1-4af4-99b6-8e5aad06bcee",
"author": "Michael Rushin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLts715R2KX-n8CFV2xx7ZaLMUydSJacXt6hWnTTHZGwtKGHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2025-01-22T15:33:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8c879437-6384-4202-bcf9-fd81d3c9bd09",
"author": "Nona",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUuDMABNHBEEIqb75RMfuhvOMHYjG34pUJegruFwKMORnIhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Steven was the most helpful. I recommend his storage property.",
"date": "2025-01-20T21:18:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "30e361dc-56df-4f1b-8d33-76d5b2a510e0",
"author": "Dennis Jaime",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzbaTlL0IOH5a3v9VzctpbYs5Cns0_qGW9yKNDEO4uKPPhSR5N=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-20T18:13:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Dennis. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4986821-0478-457e-893c-90e3199979a3",
"author": "Julio Gomez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7U5oiQg8XyZT9S9h5etmxvlEczYJh0h0ls9-PtEsyopQHNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-19T17:07:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Julio. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6f1e306-b63a-40d2-b253-1aeefe43f447",
"author": "Kassy Chavera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4sNAiQXrS3b1_gpNo5P-Qlzgji57vuds2LBFVQf5prA51uqM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just moved to town recently & already had issues with other storages. Steven was very patient & understanding with all my questions & concerns. Thank you again, Steven for easing my worries! Highly recommend going to him!",
"date": "2025-01-18T14:24:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a52745a2-dc8d-4fe7-b7df-fbbd4a985c0d",
"author": "Marina Herrera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwPTiw75QZ2vTBEae1i3jf0BmzkbbvH1ZSDr-C-Ng9mEz5mQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location. Thank you Steven for your great customer service",
"date": "2025-01-18T03:07:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4328563c-d621-44b3-988b-b128c4b9d928",
"author": "Vanessa Anger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdA4ExZYXvLwT_tJzE7nS7-tAaClR2EPke9--h1hpdZC1qQ879=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Steven! You were extremely professional, knowledgeable, and helpful.",
"date": "2025-01-18T02:32:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "70387b18-e35a-46c2-acc6-06ac568d6eb7",
"author": "Felicia Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXC1Elz4CLvNBVrqgIEEwbUx9I8J9hUiXFrNuf1GRRnmy1X6RPH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Steven for all your professionalism and helpfulness. Great customer service!",
"date": "2025-01-18T02:27:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "36e523e1-71ec-4c21-9806-a6878848adea",
"author": "Jerel Davila",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKV69WjduXuoHp0Jh5QRVaYbGV4B0hxuKoGBZfaiuHq6fsabw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-12T16:08:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jerel. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb6887c9-3372-4152-ac02-1fbeebaa0827",
"author": "Shirley Montemayor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7H5F8qESOv8sYJ_VQQrQO0nLfgch6LAJatqGwCmL72wq-lg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great price and great location.",
"date": "2025-01-12T16:06:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0e99396b-bf89-4244-909b-05f23a07b1e9",
"author": "James",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIa6nr-KCR01rxwwYGyHNh5Gv3qS0CUswQ-JvMVVTCaEPFQ1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-02T03:59:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, James. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d29bf5a-448d-4fb4-b090-2985ef89b446",
"author": "Natalie Geare",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTGv0mNz7Ngtca3h8AsAiwj4HB1i29C_T4LkeunLuYQVZtqhg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cody and steven were an excellent help! Easy process to establish service.",
"date": "2024-12-31T21:55:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "298e65fe-62b2-493e-9595-a1ea1f15f41a",
"author": "Steven Davila",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxVhUYa1re-U8Jbv4QP1QpFk4LEVu8lxRmyQpDpVISQeDWjQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-12-31T21:45:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Steven. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "439bbe77-22d2-4392-a921-c60108121812",
"author": "Gilberto Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyHEwyETSuOuKxS-5gAqabPk2ytlDLJRRh-mBEIIB4SEBWwcROZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "It's good, but I think they should provide payment information before you book.",
"date": "2024-12-28T01:39:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "428694e5-9ab1-4e94-9301-1155f9f73450",
"author": "Eileen Deleon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLX0NIE8vDV3hJ8x-jE-bAt2PlOhXr1i9t5DFy6STPTKN6kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-26T21:49:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Eileen. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92afba76-5579-46d7-99dd-cf8df8adaf8c",
"author": "Syrena Arnold",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpLDA7Tu6kHFrZ3zxN90GrS2gdN_K4OthvsoK94Wbolf7xlVVL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager Steven was very helpful, friendly, and professional. I highly recommend this storage facility. Great prices too!",
"date": "2024-12-23T15:23:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience with Manager Steven at Storage Star. Thank you for sharing your feedback!",
"replyDate": "2025-07-08T20:47:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "13ffd9e0-0535-483e-9ba2-e3a93add9e75",
"author": "Bonnie Davila",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbbRKIiP9Ki8A9CNe8TErnzAbVoZQiy1j_AHfm0Djubk45HUEa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Go see Steven! He was very helpful. Great service and location!",
"date": "2024-12-17T01:41:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear about your positive experience with Steven at Storage Star! Thank you for sharing your feedback.",
"replyDate": "2025-07-08T20:47:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ae07e065-460e-4d1e-96a4-a0a420a69c13",
"author": "Kristelle Mancillas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQNZJsH_Z_Q1Q59sMfdUopvd50bUdyJyanXemwspdHzVpydXE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!",
"date": "2024-12-16T23:01:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Great experience! We sincerely value your feedback.",
"replyDate": "2025-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82d510e3-5141-4c33-b7a9-1cd636988022",
"author": "Anthony McClelland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlW-7lGuztc-kwz1YIPMPQhqFGGWy9ZnrbTmDhDD2QYvcGnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and great location love the area. Steven was very helpful.",
"date": "2024-12-09T18:59:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e72f8a1d-3231-4366-b590-659805087194",
"author": "Sacha Hawk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaWhEUJopgSHljqAj-_YcrCMtHMHNRQ9QArXKezHtOztscJxOu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "What a deal! Was looking for a small storage space to store some boxes, and came up on Storage Star on Ben White here in Austin, a very convenient and easy to get to location.\nThis place is literally 1/2 the price of all the other storage places I was seeing online.\nRick the manager is knowledgeable, efficient and friendly. Also, he goes through the contract and highlights it in a concise and clear manner so that when you walk out of there everything is crystal clear, hence no doubling the rent in 2 or 3 months due to an unclear promotion which is common in the industry.\nThank you again Rick for all your help.",
"date": "2024-11-21T20:59:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Sacha! We are thrilled to hear about your positive experience at Storage Star. We appreciate your feedback.",
"replyDate": "2025-07-08T20:47:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "70fb6f4a-08b7-40b1-afc9-032e644c3253",
"author": "BLUEBOII 1000",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkJ-55BdiLvlReyz8EMFsAkPhbe6350XhakGxH-h3Vnm63ZqqZsQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I loved storage star thank you guys so much",
"date": "2024-10-01T23:48:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear you loved Storage Star. Thank you for taking the time to share your positive feedback!",
"replyDate": "2025-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "731295b6-4f85-4eac-9fd3-ffa4f0bd4b4c",
"author": "Ashley Beasley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGhuhCLW76pgaUntWcw9SPjrt-Wm0FOBrumh_X3q-t5B2cYA8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rick provided a great service. All contracts were clear and communication was easy, swift and kind. I highly recommend their services.",
"date": "2024-09-14T00:12:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "56e0d153-84af-47a0-81ad-956a8f8c4ed0",
"author": "Veronica Castillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGHHAj7weW-CL7x2xXQc1ufZrKvlqzcm9x5CSomdE6e49ZmpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome experience",
"date": "2024-09-06T03:13:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9223283f-e7d0-4587-9c4b-dd539fa10791",
"author": "Robert Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAS5yNAjq6jgvsD63SESQpJAKrLQchL0TO5b4AvXjAkv0p=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-16T18:14:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Robert. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6278efe4-f974-4821-b389-8a76c5288d1f",
"author": "Lisa L Barron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX30-_lRGq4jrSnRZIi9bQXb8hXDtIjZBXd3AC6nIiSlwfPFfM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-14T20:46:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Lisa. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2025-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ecc69431-1e01-40dc-9b49-08e2165c1613",
"author": "Lisa Romero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxw1MyY_UzDW0yq8zUgagrgNpG2C5tH_2eANns5NXc9xnfmLFu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love the hours of access and Staff very friendly\nFelt welcomed every time I went",
"date": "2024-06-28T23:42:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! We're delighted to hear that you love our hours of access and found our staff to be friendly. Thank you for choosing Storage Star!",
"replyDate": "2024-07-08T20:47:48.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "aa01ef68-513a-4368-b4c5-4149ffb7b481",
"author": "arnold Enriquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIC9TQ3xzyU3br7_fqShN1iTA4_xF5vg6A84kiaEovtr-RnNA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent experience in signing up with Storage Star. I would to give Rick a two thumbs up for excellent service for handling my application. Keep it up.",
"date": "2024-06-24T17:32:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear about your excellent experience with Storage Star. Thank you for your kind words about Rick's service. We strive to provide top-notch service to all our customers.",
"replyDate": "2024-07-08T20:47:48.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "e8cc4947-e70b-405b-bd02-c67424cf6628",
"author": "Sacha Masuca",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyizobk-hnM2B_Ym0fnY4KZ-stIn8BUaSCat2hfETbUFi3s-4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The manager was great, and super helpful",
"date": "2024-06-15T14:00:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that our manager was great and super helpful. Thank you for sharing your experience with us.",
"replyDate": "2024-07-08T20:47:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "145728b7-99c8-4eb8-8377-45f457dbd7fb",
"author": "My Uong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoctj6KyqPYKiKDXPFrB1MPr3DcBV6qsMN4Ozjq624OEt2wbY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-30T05:01:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your feedback.",
"replyDate": "2024-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81b12d16-7c9d-4ab9-ba4d-bbc8a87ad254",
"author": "Estephanie Castillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWasAR_vK7x_omjHfxK0djcD-Czk70cPMmFHkakOkbMWG-I_TLU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-22T20:00:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Estephanie. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2024-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f6b5e4f4-6932-4bf2-95ec-d0043a5e138b",
"author": "K D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXA54AAHaf07DSQQrRF6X3giyw2tzkenAO3kUJ3ixU02fz1wRsD=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Was looking around town for a storage unit and stumbled upon this place. Their prices were some of the most competitive that I'd seen prior, so I decided to stop by and inquire. I had the pleasure of meeting Rick, and all of my questions were answered promptly and professionally. I haven't rented a storage unit in quite some time, so I was a bit rusty of the process. Rick laid everything out and took his time explaining everything in detail. Having worked in the retail business past life, I really appreciated the great customer service that I received!",
"date": "2024-05-19T00:12:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive experience with us! We're elated to hear that Rick provided you with excellent customer service and that our prices were competitive. If you have any further questions or need assistance, feel free to reach out to us at (512) 441-0101.",
"replyDate": "2024-07-08T20:47:48.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "62bcbd37-e9a0-4d74-80ae-451cabac5897",
"author": "Shawna Norvell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNPPSq_yJXAa2UImrH0kCGtOlSWVqSU_T5PoBxjAb-Nihaq8Ja-A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Really nice staff!",
"date": "2024-05-07T02:36:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're glad to hear you had a positive experience with our staff at Storage Star Ben White.",
"replyDate": "2024-07-08T20:47:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9664ce95-218e-4acd-8392-e403ff9c5db1",
"author": "Emerald Event Rentals",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUF2w-hrdcB10y7NldyVTSbx6lWVxWGWcDN4MY-ruc_H8ckFoM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rick is awesome. Super nice guy and always helpful",
"date": "2024-04-26T05:55:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your kind words, Emerald Event! Thank you for choosing Storage Star Ben White. If you ever need assistance, don't hesitate to call us at (512) 441-0101.",
"replyDate": "2024-07-08T20:47:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7a20028-0298-465f-bac7-f9976f14ed86",
"author": "Abel De La Ossa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYlvrlL9wrIAOrxhP1-GLFAv8nEfFmiljFHbF6v4cRa0rvGPY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy app for access good customer service",
"date": "2024-04-21T00:35:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear you found our app easy to use and that you received good customer service. If you have any further feedback or questions, feel free to reach out to us at (512) 441-0101.",
"replyDate": "2024-07-08T20:47:48.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "310d4cc3-85a8-418d-97e9-366c3b599e69",
"author": "Jon Camp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVc_gsf2S3AjI02JoXzBcbHU4EnX_F0xxe6rpikEjqa3aSKekU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rick was really helpful and kind. I’m glad I came here. Thanks again Rick for all your help, I really appreciate it!!",
"date": "2024-04-04T09:50:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that Rick provided you with excellent service! Thank you for choosing Storage Star Ben White.",
"replyDate": "2024-07-08T20:47:48.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "09c4b3d8-737b-4c62-b072-8f9d97fd0705",
"author": "Rosa Jaramillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV07flBvwpUje3B_Kdw3KdY0LencDTEKCl7ZJTFVL64DRJ0wlsm6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "love the price & the service that was provided, Rick at the front desk gave exceptional service & made everything easy for a first time renter:)",
"date": "2024-03-31T14:18:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that you had a positive experience with us, Rosa! We appreciate your feedback and are glad that Rick was able to assist you. Thank you for choosing Storage Star Ben White.",
"replyDate": "2024-07-08T20:47:49.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "abf70261-9305-47b6-bfae-9cac8805d635",
"author": "Mike Wood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpU3Y5CKHxk6JmrX4sBi-_jGF4v5pAEjwm_JkGTZ235_3kai5H8w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Rick (who runs this location) is very respectful, helpful, and kind. I would definitely rent from here again. I rented for 6 months with no issues at all.",
"date": "2024-03-05T05:18:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive feedback, Mike! Thank you for choosing Storage Star Ben White for your storage needs.",
"replyDate": "2024-07-08T20:47:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6d5b290b-7cfc-4d7e-a4c4-adb79d4031eb",
"author": "Michael Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoZOYQnRvHPXUTdqy2wdOcmusK6CtTFxrkl3bsEh_8EUpWoX74fA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service, went over everything and took care of us!",
"date": "2024-02-21T11:28:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your feedback, Michael! Thank you for choosing Storage Star Ben White. If you have any questions or concerns, please don't hesitate to reach out to us at (512) 441-0101.",
"replyDate": "2024-07-08T20:47:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc35c2bc-f85e-48ac-ba4d-2899782618b7",
"author": "Alfredo Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXISvACJoEWlhGHT71Fypv6CQ9IAhLLtLISJbWC7Df5Bzmn_Ctq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, good deals and discounts. I'm also pleased that the location is a short distance from my home.\nEasy access and secured with coded gate and security cameras.",
"date": "2024-02-11T12:59:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alfredo, for your positive review of Storage Star Ben White! We're glad to hear that you had a great experience with our customer service and found good deals and discounts. We understand the importance of convenience, so we're happy to be located close to your home. Our priority is ensuring the security of our customers' belongings, so we're glad you appreciate our coded gate and security cameras. If you have any further questions or need assistance, please don't hesitate to reach out to us at (512) 441-0101.",
"replyDate": "2024-07-08T20:47:49.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "9bf85512-6f5a-4781-8010-7969f06cbf44",
"author": "Melissa Nguyen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfT66n7HKhGlhzkm9aLSyPSXpIGVmGvMwRPWwjWyAdhBvD6KdV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The rates are unbeatable and the manager Rick was very helpful and thorough with explaining the rental process for the storage units.",
"date": "2024-01-27T01:05:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review, Melissa! We're thrilled to hear that you found our rates unbeatable and that Rick provided helpful and thorough assistance during the rental process. We appreciate your feedback and look forward to serving you again in the future.",
"replyDate": "2024-07-08T20:47:49.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d25f940b-cd67-4a79-9082-f973d157e0ad",
"author": "Laura Pedraza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwKtkinck4qXqgJTtWHEvyM0wF9XtD6vE2fq_YAtCxRMy2bkwgnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-21T14:51:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Laura. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2024-07-08T20:47:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ab146ce-2ed8-4ab6-b334-6807f7f1dd44",
"author": "Ash Col",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_ZFjZpTlQhih10WJaAPlKh4mxxv5s-XQJc4lM8Q8QHzmO7Z8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service",
"date": "2023-12-31T13:56:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Ash! We're thrilled to hear that you had a great experience with our customer service. ",
"replyDate": "2024-07-08T20:47:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b05f8df1-873a-4fa0-9dbb-6fbb675832dc",
"author": "Patricia Kirksey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0McnSc4mPLzkiUnCP8SBW7iSLnGNVDJjcDB3ALdtpvs3UZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "rick the manager was great always avaiable always helpful, He had to coach me thru getting int he gate, trouble with my lock. Always friendly, he was always happty to help me. Unit clean, in a good spot, and very well priced. when I had to get an extra one that was easy, and when it was time to go that was fast as well. this is a great spot, esp. for the good prices. thanks rick",
"date": "2023-11-19T13:48:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Patricia! We're glad to hear that Rick, our manager, was always available and helpful during your time with us. We're also pleased to know that you found our units clean, well-priced, and in a good spot. We appreciate your business and hope to serve you again in the future.
Sincerely,
Storage Star Ben White",
"replyDate": "2024-07-08T20:47:49.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "41f5c5b1-9385-4c34-a903-2d5f788f77bd",
"author": "Ian Madison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrrcLLarKwJW4lXr7Mhue5Iw_Ryx98iTA3NZ2iq5EC3lsqM0da=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed a storage space for my business. I shopped rates and reviews across town and decided on Storage Star finally. It has been a great experience through and through and about a year later.\n\nSince being at this location, the company has made moves to continue to improve their location and safety. Razor wire has gone up, cameras have been installed and the manager drives the property several times through the day.\n\nRick, the local manager, has been the icing on the cake. Since day one he has been swift to help me with any requests and has been a pleasure to work with.\n\nMost everyone that rents I have talked to has been nice and have even helped me lift large items in and out of my unit.\n\nGreat spot.",
"date": "2023-11-06T18:12:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review, Ian! We're glad to hear that you had a great experience with Storage Star Ben White. We take pride in continuously improving our location and ensuring the safety of our customers. We'll make sure to pass on your kind words to Rick, our local manager. If you ever need any assistance in the future, don't hesitate to give us.
Sincerely,
Storage Star Ben White ",
"replyDate": "2024-07-08T20:47:49.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "3e0ae377-055e-4861-91e2-a5561c165e76",
"author": "Danna Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzV7x3s7ziZvoRnlAjlmHTp6N0vhrN9DZSV2w3m7O2cgbYgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-14T23:59:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Danna. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2024-07-08T20:47:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "614e95e0-e03e-45e0-aa16-508713418535",
"author": "TLC CARPET CLEANING",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVLmilT9cCQz3kofcIfWzxsaC3BLGoa1vfYFfM7yeeC5TDMeah=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-19T01:25:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Tlc. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2023-07-08T20:47:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce071771-0ce7-425d-aa93-b018cbbfb0b1",
"author": "Joe Requejo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGp7l7deufw8FGJdCVKJIYnYUTWYZvD3c8THc_HaltExVxEjFoew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service!!!",
"date": "2023-06-17T23:50:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Joe! Thank you very much for your 5-star review! We're thrilled to hear that you had a positive experience with our customer service. We strive to provide our customers with exceptional service at Storage Star Ben White. Thank you for choosing our business for your storage needs. If you ever need any assistance, please don't hesitate to give us a call at (512) 441-0101. Thank you again for your kind words!",
"replyDate": "2023-07-08T20:47:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b9d3dcc5-f7e4-4484-b4fa-c6164caf3cd1",
"author": "selena Castillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXH0uT-H7u640ctIp19kVyQi7pBt0PpcO4QLvVNGcolj25LiEdo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came with my mom Olga grate service love it good prices this is your place!!",
"date": "2023-06-07T21:07:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Lina! Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you and your mom had a great experience at Storage Star Ben White and found our service to be helpful. We appreciate your recommendation and look forward to serving you again in the future. Thank you again!
Sincerely,
Storage Star Ben White
(512) 441-0101",
"replyDate": "2023-07-08T20:47:49.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "14c0389e-46fd-41f4-b7d5-2a32719335e1",
"author": "luke whistler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvk5b40ANFuUQUk1zzfKqj60Xy4demKtVJxun23zNAKld-qoOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "In the 2 years I've been using the facility, I have had only good experiences with management and service.",
"date": "2023-01-26T21:04:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Luke. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2023-07-08T20:47:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ccba963-f063-45a5-a965-85e5ab45c053",
"author": "Amy Frazier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJR2DPacisoJ0ltA0IufQazEs-Y-92w76XhiP3vEame0SS0BQa=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-09T20:04:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Amy. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2023-07-08T20:47:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2beb48ab-b871-4ca7-bdb0-75dfc9b8df04",
"author": "Jake Peralta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISi9WfGjW07UK7KI7NvOQ4mvA1XLyg8JKKvyoQG5SC80LJKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shai is the best. Very helpful.",
"date": "2023-01-04T20:59:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
"replyDate": "2023-07-08T20:47:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "85ff580c-cfbc-49fd-8bd8-6192d23ffc00",
"author": "Tom King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIL_Pgm5SNWcBvhVypAkEdCoVdY68XAw48XFr1Sf48LVSynpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy on line reservation. Helpful staff. Unit and grounds are nicely maintained.",
"date": "2023-01-01T01:45:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
"replyDate": "2023-07-08T20:47:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dc911190-4308-4658-85d8-c776edaa1be7",
"author": "Alejandro Turrubiartes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiZN0qeYR0Tixy03JPKWwtT4JIahqu_3Zrb1fTXzxPFqa52CQl=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-12-03T17:36:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Alejandro. We appreciate the rating, and are glad we could provide you with a positive experience!",
"replyDate": "2023-07-08T20:47:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8cdd5109-6e24-43d2-bbb7-4f681a17aa7f",
"author": "Nichole Cody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3WPdjlX656hCH9Xr4ITu5R-HUpN_7OuiWfBa8k8dHNhsLzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice job great customer service skills thanks for the help.",
"date": "2022-06-17T09:47:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nichole, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2023-07-08T20:47:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2000027d-256c-4a4d-b14e-94695d78b9da",
"author": "Mayer Mendez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAR9Nu5TmUTwqdblvSXfl3PExYo4HBR5cGbN74m6VmikWCQQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-03-23T00:27:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a913607f-3057-4c72-9251-35696dd809bd",
"author": "Smiley's Junk Removal & Recycling, LLC. Spencer C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJCERB3zMLEcBkUfTX_7SaUht8Y2sfWNfG3dhOISRy3PDjNw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-08-31T18:21:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5a4b1402-2d14-46cc-960d-75aa252b697a",
"author": "melvin Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLW3WQCXC1e5jl_58u7-9HSWdqyf9aMuXsel5LeNU3XFxKFRw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very good",
"date": "2021-03-08T16:46:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7274c03f-f435-4b19-a10f-0a659a542900",
"author": "Julie Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbU5yI5T20aQMJQPXm7c6dS2gOBNfG2gXLBZTKoI7dRNfY1b_Xzg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to keep your stuff. The people are friendly and the location is awesome",
"date": "2021-02-26T22:49:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Julie, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
"replyDate": "2021-07-08T20:47:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "00baf563-29c3-4345-b465-f77fdcb9d4ff",
"author": "Oscar Sanchezjimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVI2d4UrD9XVADwv6e4bHBRMi6Q0aExRdZKrXATup_7Dk7JL6m6=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-16T00:39:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0820987f-f033-4447-a63a-a5f7de28304f",
"author": "Robyn Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6hqhrlHi6PKvvpLsrWq4r63dxFmJl0BZXOxKNApXR2n_Jpx2W8Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fast. Easy. Inexpensive",
"date": "2019-09-21T19:13:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Robyn! We appreciate you--and your review! Have a great day!",
"replyDate": "2020-07-08T20:47:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec8a299f-170f-480f-84ec-2e89b2b35af9",
"author": "Jesanna Pruett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWv5CfC02rh7zQ1O-5M71K-znDuJZjAC8GA_okoAG582lVEwT3l2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-15T20:25:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jesanna, for your 5-star review! We'd love to know what we did to earn it.",
"replyDate": "2020-07-08T20:47:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "393c9dc0-c07d-46cd-ba56-220aebe3027a",
"author": "Dodo Man",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGMR68JjIh9IAcNs9dm1QMVAOZVRjbrydDl6JLmUcHYJYOxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lorraine was very friendly and provided excellent customer service. She also gave us a $20 discount as a first time customer and explained to us the terms of the contract.The unit is easily accessible.You can park right next to it and take out your stuff. The place is also very conveniently located at 405 E Ben White Blvd near Highway 35. I was able able to reach the UT dorm in about 15 minutes from there. There is no air condition. Thanks Neil B, Houston, TX",
"date": "2019-07-30T14:04:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Neil, for your wonderful review! We'll pass along your kind words to Lorraine!",
"replyDate": "2020-07-08T20:47:52.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ca077580-a18c-4783-aa49-950e6e0da20f",
"author": "Logan Burns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAikQyW3jzrgGdfEwa7bcgNfTvofNslVIa7TTuFSUoy5iWpg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Staff is super helpful and nice. It is easy to get in and out",
"date": "2019-07-25T17:21:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Logan, thank you for your great review!",
"replyDate": "2020-07-08T20:47:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b024a469-6e5b-489b-8829-412d8b1ba3ca",
"author": "Kami Hull",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTfhFhRxxdX1H3qGCCk94MWchDqyWLukDWyC-13aIr-1eGKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have only been with them for a week, but the staff was friendly and knowledgable, renting the unit went smoothly, and the unit was clean and secure - what more could I ask for?",
"date": "2019-07-16T18:38:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kami, so glad you've had a great experience so far! We're always here if you need anything during your stay with us!",
"replyDate": "2020-07-08T20:47:52.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d0e2f720-c0c7-4155-95c3-84a217342fdc",
"author": "kansas city Kevin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJgo3FVFCJW0f1ty-mJbIg5Vf5Y3hgzB-PPDpLgbaq_T9xdsgj=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The on site staff is great! I Love the price to.",
"date": "2019-07-07T12:16:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your great review, Kevin! We think our staff is pretty great too!",
"replyDate": "2020-07-08T20:47:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d4c5b6a8-884b-46e8-9d44-91b0f1dc4894",
"author": "Kenneth Yu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNRrdd2nsgQvHnfQk1bYLiAX91LPcuo9m1cRHHpXYwKveARw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-05-30T19:18:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "eb9550a6-f784-4ede-9283-5f82f2f67435",
"author": "Teddi Connor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVS9F3c5SsKm7tFgjpNf2ORTQTyp2ck4D-coTZKPIwQD27cQFE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We used Ben White Mini Storage for a few months while we were moving and I couldn't have asked for a better experience. It's conveniently located, has great hours for getting in and out, and you can pull RIGHT up to your unit (instead of having to wheel your stuff down a hallway or up an elevator). Wanda was amazing and so friendly and helpful. She went above and beyond to make sure that we had a good experience- even though we were not long term renters! I looked around a lot at storage units before settling on this one, and it was the best experience I could have imagined. THANK YOU!",
"date": "2018-07-31T21:24:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f8635716-131c-4b7c-8dea-bc91a664ca56",
"author": "Mike Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOg-7qz89-mKtfaoTjoYP5OQaYfIAGw5fMwKN24Uk7lgXR_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've rented from them before the people are always friendly everything is good it's a great place to do business",
"date": "2018-05-18T22:13:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d72afa9e-fcab-4355-bfc4-7a03989b8862",
"author": "Sara Juarez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6Bi4uS6EBBTQo8xRglIcrKugAWYuePES6CH58chyMWyHFIUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a unit there for many years. Great employees reasonable prices! I would recommend to any friend.",
"date": "2018-04-29T16:20:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0d53ec99-668f-400e-b4e5-73ab5954c83b",
"author": "Jackie O'daniels",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvElE26qknpjBgSvQHmKdlNMAeIEGnnsB8QWlUIlSi9OM9EmU=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2017-12-14T15:08:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "729c6455-55ab-4835-bdef-6ed22a6ae730",
"author": "Lori M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjFNGZ6V4UOEqmXpWkqLasMUVKFI_VgWvfsX9vS-4eDqjP-7UwsQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-09-13T22:11:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a053446b-6b69-4c53-8dc6-09d40674d348",
"author": "Spencer C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaG8_rHGB7wvAtjMgSPF0nk622lTvMTBgR_ZS0SpNnqvm6xw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly management and good prices!",
"date": "2017-09-08T23:15:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "699796ad-0b65-4096-8792-5ab140cbf098",
"author": "Simon Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWG10VaUoQ7BdxIemVIgSQxHM0LKg2i_kXatrSlfL32pnZTDwjSLA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "A great storage place with a great location. My only issue with them is they didn't notify me that units had been broken into so that I could reevaluate my lock situation.",
"date": "2017-08-06T21:03:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "cad98ee5-dd48-4bb9-ae3f-2ff35a87f0c9",
"author": "Tony Broadway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlhS8M_BgYeehI_HwELNMDt_W1RNQZGHmuh97-97f55I1HoK0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-07-11T18:52:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3a3cc848-7036-4e68-9949-62901e546515",
"author": "Joe Paul",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXONQcvwCWsHpRpZFFI-pxyNU7yoE3DmHOhMYAiHxFP5jdHAg8H=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-05-15T20:13:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "013e8f37-1f2e-4ae0-9907-59eb0a97e26e",
"author": "Chaeli Cardenas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpvCTdj9zFfWLn8it0FTDypBGOc88czf593XQW0Yuu3VTYQs1r=s64-c-rp-mo-br100",
"rating": 5,
"text": "This company was my first experience with using a storage unit, and if I ever need one again I will definitely be a repeat customer! They have three unit sizes to choose from, all of which are very affordable, and I never suffered any damages from weather or had any troubles during my rental period. There are security cameras and a coded gate entry. The staff were always extremely friendly and helpful every time I visited, and to make it even better my first month was discounted for $20 off, and then I got another discount for referring a friend later on. Definitely a 10/10!",
"date": "2016-12-09T23:53:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "e93f2de5-4182-4ff9-bba4-d12528b473f8",
"author": "Taylor Carpenter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1RqaPwUzyz5nC6PTHzc4K7KDl9PIlQwqyfH3ote6BnJ1ENzytjQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2016-11-21T13:50:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "16426d17-ec90-42e8-984c-a104de23d059",
"author": "Raul Marquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJc8XpiD4Hyzfuv8ECaX3bISXqXGrX1PvzVcTpHAk4-2JdmmA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2016-10-08T14:09:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fcbf0f3a-b085-4ff2-bd06-6ce127015dff",
"author": "Taylor Foody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL81d3HZ5_j_8yiD_IKHAQKP41TdHpzQQwKaGVGGnNJZhRTz6IY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service! The woman who helped me was wonderfully charming and assured me of the security of the property -- all true, by the way! Location is south but super accessible and safe. I'll come back in the future!",
"date": "2016-04-04T05:13:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "103b1635-3903-452d-9469-c47ed03cb94b",
"author": "George Kuhle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLn5O_E2uKsPfsgYv6sztFJqXI9CvvdL5KGzjlOYzPJxOyaEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented a unit at Ben White Mini Storage last summer. The man that set me up with the unit was very professional and answered all my questions. The rates of the units were very reasonable and had more than enough space. All of my belongings were fine even with the Texas summer heat. I definitely recommend Ben White Mini Storage, especially if you are looking for affordable prices and a safe place to keep belongings.",
"date": "2013-06-16T21:56:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f41d28ed-9783-4d2e-b40f-3e60a49e6f07",
"author": "scott kandle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCT4IoMvevl1Rg1mmN4PHLcgKCJbtJZJmgbPkuUkOzA_klOx4=s64-c-rp-mo-br100",
"rating": 4,
"text": "good storage facility. I found one of the best units ever here at an auction I went to. ever since I have loved this place!",
"date": "2012-10-24T03:37:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3df98464-2aef-4da5-9496-23a44bddbf9a",
"author": "Mayra D'Alva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3G5qlV4Fbw6NeDVlWevjMAnf0Oj1-QWW2Ban8EJr8JpzrEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I used Ben White Mini Storage to store my apartment stuff for the summer. It felt safe cause of the gate code and cameras. The process was easy and I got a storage unit right away. The size of the storage unit was perfect and i loved that it was so close to my university. I got a $20 discount for being first time customer so that was nice. OVerall good place! :)",
"date": "2012-09-01T03:47:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "dba56e29-6cee-4124-ad31-892d90b72702",
"author": "Sarah McGough",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3QLNg4HDjRWopdaC44mI8P-GN1RFjuCvShAtScfKe69_0FGJ4QA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is my second time renting with them and I would keep going back if needed. They do give you a discount for the first month which is helpful. They have amazing customer services and very organized. All of my things that were stored in the storage were still there and in the same condition as I left it, when I moved my stuff out. If I only needed the storage for half of the month, they were able to only charge me for half of the month. A very good storage company and I highly recommend this storage place to others.",
"date": "2012-08-08T17:55:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b60705b0-c1cd-4e75-ba99-83de2e170222",
"author": "Robert Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfEdJS-Utv0TgBThGYaoU-iqewXdx-dBj4eKuPKl9QNBXKtsk=s64-c-rp-mo-br100",
"rating": 5,
"text": "needed a space in a pinch, found ben white mini storage on a google search. first month came with discount coupon. gave advance notice and was allowed to pro-rate the following month. friendly service, affordable, great location.",
"date": "2012-06-15T13:02:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
}
]
}