{
  "summary": {
    "average": 4.5,
    "total": 199,
    "distribution": {
      "1": 16,
      "2": 1,
      "3": 7,
      "4": 13,
      "5": 162
    }
  },
  "reviews": [
    {
      "id": "ee4d7769-ef4a-4794-8f80-0a264881928a",
      "author": "Melody Irish",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpcYs-ZbHoxdnjjTuHVc28sCJoCjuef_QwK6ansjgClmzDqLq9=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy terms, clean units, great service.",
      "date": "2026-07-03T17:52:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're happy to hear you found our storage units easy to use and clean. Thank you for sharing your experience, Melody Irish!",
      "replyDate": "2025-07-10T00:58:51.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d99e5f0f-f246-4004-afd4-4c5db3db9955",
      "author": "Desirae Dade",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDvsuaKMLboPuAMsBhUgYKxSXpmazudmLhoIZQ4NyuUXHBJhig=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Quick and easy. John explained everything in very good detail to the point where I had barely any questions. He did a great job!",
      "date": "2026-07-02T18:05:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Desirae. We're so glad John explained everything clearly and made the process quick and easy for you. We appreciate your feedback and will share your kind words with him. Reach out anytime if we can help again.",
      "replyDate": "2026-07-04T00:58:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bf713ce9-a3a4-430a-af66-cf7a434bc2df",
      "author": "Mary Rackham",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAImVLilkSKoD56j4bn_KmnvLRzxHliI21eZzdZIFBOK_n=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-29T13:59:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Mary. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2026-07-03T00:58:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6f0752fa-0c4e-4ed1-8be5-361d0bef4d7c",
      "author": "Cecilia Yanez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU66Hhb_uOJqFt3wusDrJeLrz-8__jjubypcUKqsA5Dn2VuWBjJ1A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly  ,makes u comfortable, explains very good",
      "date": "2026-06-23T22:14:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Cecilia — we’re so glad you felt comfortable and that our team explained everything clearly. Your kind words mean a lot and we’ll share them with the staff. We look forward to seeing you again.",
      "replyDate": "2026-06-26T00:58:51.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "948ecd34-7146-4156-a53d-2ac5463a20ad",
      "author": "Cystral Juarez (Cristal)",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEi0t_RBsq1VJVuokD1kcHxlTLI-jypiM4hetXQ72exgFoiR3lWg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "⭐️ Storage Star provided excellent service from start to finish. The facility is extremely clean, well-maintained, and secure. The staff was professional, friendly, and very helpful throughout the entire process. I highly recommend Storage Star to anyone looking for a reliable and hassle-free storage experience. Thank you for the outstanding customer service!",
      "date": "2026-06-19T21:08:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the wonderful 5-star review. We’re thrilled to hear our team made your experience clean, secure, and hassle-free. Your recommendation means a lot, and we appreciate you choosing Storage Star. We look forward to helping you again whenever you need storage.",
      "replyDate": "2026-06-26T00:58:51.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d8f94a76-6b5a-4071-939c-0e4182965908",
      "author": "Stephanie",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiGF5MYDhqlNWx6XS4x7SPn6xryjMbkwMIorbzAW8dsTo2WA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-07T22:52:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Stephanie. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2026-06-10T00:58:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a87939b0-6c50-46d8-9871-d0998b267253",
      "author": "Eddie Valles",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWevrWUrphbjeOEwRv6D-WngqW6V2rio_xxj_rse6iWcwB_D4fuTg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Excellent customer service !!! Nayeli and John were awesome !!! Thank you !!!",
      "date": "2026-06-05T23:42:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the kind words, Eddie. We’re thrilled Nayeli and John provided excellent service and appreciate you recognizing them. We look forward to serving you again.",
      "replyDate": "2026-06-10T00:58:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b12211c5-8143-4c86-ad22-a63fc061af17",
      "author": "Clark Lobland",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXUh5_rtEbdXnfgYQKQ_fYV_ElTeulDPDY-nzrtcwY4Z-w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This is my second time using storage star. Like the first time the customer service is outstanding.",
      "date": "2026-06-03T03:54:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for your positive feedback, Clark. We appreciate your kind words about our customer service.",
      "replyDate": "2025-07-10T00:58:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "049e369b-f9f0-4403-aa0e-69e45613abb8",
      "author": "Chassidy Engel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSiiCoO_0gTsVVOpL8ZsRipL6i2x_hyYPmpqWHi8KsoG13xw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service. The online rental is a time saver and easy.",
      "date": "2026-05-31T17:13:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the great review, Chassidy! We're delighted the online rental saved you time and was easy to use. We work to make the process as convenient as possible and appreciate you sharing your experience. We look forward to serving you again.",
      "replyDate": "2026-01-10T00:58:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "106a3aa1-b545-455c-931f-5a630530b181",
      "author": "Shelli Schiedel",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7d2RmLh0YtrEOSgTfr_o4cKboCzMwmobjsLl4zkbzvMx216Fm=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Manager was knowledgeable and friendly. Nice facility!",
      "date": "2026-05-30T15:41:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Shelli! We're glad our manager was knowledgeable and friendly and that you liked our facility. We appreciate your kind words and look forward to serving you again.",
      "replyDate": "2026-06-10T00:58:51.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b11af381-b1a4-4cf3-a88e-c0c99f14dbcd",
      "author": "richard Allen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlaKaKuY1qlvUKMCfF31ZWqODW6wNS93Bqs0Z4SBQJ9ibQ0g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome to work with👍",
      "date": "2026-05-29T21:09:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks so much, Richard! We're thrilled you had an awesome experience and appreciate the kind words. Looking forward to working with you again.",
      "replyDate": "2026-06-10T00:58:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7a2f6a23-cacd-44e2-9a7c-4a27734e46a2",
      "author": "Dwayne Richards",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3AXBMW4a59GDFMoaLGX2a9-GjXlLQTEhXbT9FCFraPiWX5Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "You should rename this facility 5 Star Storage, friendly management, clean and secure Storage at a great price 👍 Thx",
      "date": "2026-05-24T21:56:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks so much for the five-star review, Dwayne! We're thrilled you find our facility friendly, clean, secure, and a great value. We appreciate the \"5 Star Storage\" suggestion and will share it with the team. Thanks for recommending us and for trusting us with your storage needs.",
      "replyDate": "2026-06-10T00:58:51.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "689bed2e-6eb3-4bb5-9904-e9d2efc5d2e8",
      "author": "Mary Ward",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEDYybGrQns9lxOpQoSYbb_DsRTpn2pf7Wc6bBJ8l-0iKJyF-Y=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They are there to help for many needs.  I was able to get to a space that I was able to back my trailer easier for me.  They have so many options. They also have a dump area for trailers.  One stop dump and park,  no running thru town.",
      "date": "2026-05-24T19:49:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Mary! We’re so glad you found a spot that made backing your trailer easier and that our variety of options and dump area made your visit convenient. It’s great to hear our one-stop parking and dump setup saved you time and runs through town. We appreciate your kind words and look forward to helping you again.",
      "replyDate": "2026-06-10T00:58:51.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "49d5cc2c-7ace-43df-99cf-baea44573b48",
      "author": "Sarah Van Dyke",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDJquzVj3G9AhVN7_9yTcnwG-zraltbXye6IxT0ja_zhw5BQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very easy online process and staff call and confirm everything and are very pleasant and helpful. During a time of stress it was refreshing to find a storage business that made it easy.",
      "date": "2026-05-24T16:18:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Sarah, we’re so glad the online process and our team made things easier during a stressful time. We strive to be pleasant, helpful, and clear, so it’s wonderful to hear that came through. If you need anything else or additional storage in the future, we’re here to help.",
      "replyDate": "2026-06-10T00:58:51.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d8e91125-1727-4a22-a0d5-99219d176128",
      "author": "bentley Tilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK10Bh6O4KJC3NcKVL-4n2yZaaHau55535mEXfU-REmoYXkSA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They have always been so amazing with me .thank you guys",
      "date": "2026-05-20T21:36:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much, Bentley! We're thrilled to hear we've always been amazing for you and appreciate your kind words. We look forward to serving you again soon.",
      "replyDate": "2026-06-10T00:58:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ca9aeced-5aa1-4538-a7e6-c1aafc62d713",
      "author": "Vickie Lott",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfyiinXzh71clV7nG7lPYdrW31uDKYiTEwJnztiyX3s5VDBSM6Vw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing place",
      "date": "2026-04-27T17:44:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Vickie! We’re thrilled you enjoyed your visit and appreciate your kind words. We look forward to welcoming you back soon.",
      "replyDate": "2026-05-10T00:58:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b5d314ab-9916-4ecb-a890-9d54807eb580",
      "author": "Letticia Corrales",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKc90__pOOPTsCs2ieGzG7qX-CmrJ4yY4v4nmiFbViAnCDdhQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fast Friendly And well knowledged",
      "date": "2026-04-13T19:53:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Letticia! We're thrilled you found our team fast, friendly, and knowledgeable. We appreciate your feedback and look forward to helping you again.",
      "replyDate": "2026-05-10T00:58:51.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d064e75b-be25-4961-8112-9e557f0c2eae",
      "author": "Brenda Worden-Brewer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYY5D-GwH5-qXxh8J19hDL_PHcK-Noq2sS6HZSLcCqKp215O0=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "People are friendly and it’s a nice place. I just wish they would pick one price and let it be that instead of going up every couple months.",
      "date": "2026-03-28T19:49:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words about our team and facility and for letting us know about your concern with frequent price changes. We apologize for the frustration. Our goal is to keep pricing fair while balancing rising costs, and we understand the inconvenience. I will share your feedback with our management team so they can consider it when setting future prices and communications. We appreciate your patronage and hope to continue serving you.",
      "replyDate": "2026-04-10T00:58:51.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4bbd036b-9269-441a-a00b-105a9ad20d0a",
      "author": "katie Ford",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdD6ihw4isNs4NbiLnyBKBq0AxgAqjBurUUMws2QPmyomy7A=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2026-02-27T19:33:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the 4-star rating, Katie — we appreciate you taking the time to share it. We're glad you had a positive experience and are always working to improve. We hope to earn that fifth star on your next visit and welcome any feedback via our website or during your next visit.",
      "replyDate": "2026-03-10T00:58:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ae0e2097-6966-4e8c-9fab-7a9cc763aa19",
      "author": "Luis Gofo express",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT1r9uWowEs8UilFXMZNBSWWhakwiJLCgOUOD5_iutXPXGww=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent place and very large shops at good prices in yen, it's nice.",
      "date": "2026-02-26T20:33:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your comment, Luis. We're glad to hear you found the place excellent and the premises spacious with good prices. We work hard to ensure your experience is always enjoyable. We hope to see you again soon.",
      "replyDate": "2026-03-10T00:58:55.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "130d3169-a2d0-4d09-809d-fda4d81d21fb",
      "author": "Delana Mead",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4cE5iwNfyA5xpGfuBPdBkutYcF_3fVZrfPo-W3wYUcY_Jf7BV=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2026-02-21T04:06:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Delana, thank you so much for the 5-star review! We’re thrilled you had a great experience and appreciate you taking the time to share your rating. We look forward to serving you again soon.",
      "replyDate": "2026-03-10T00:58:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5667c838-8fa7-4300-a72b-4719132bf4ff",
      "author": "sarah garcia",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiTEo5m1DoYpRjjJFClAnUILTdEKAv9GmNKM7__GHEuCk4FYEexw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-02-21T02:08:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the 5-star rating, Sarah! We appreciate your support and are glad to know you had a great experience. If there's anything we can do for you next time, please let us know. We look forward to welcoming you back soon.",
      "replyDate": "2026-03-10T00:58:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8dbfdd9a-c59d-4075-820a-72038e30b7ed",
      "author": "Auto Body Teacher",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6gwfWzHT622glE7I-_txg0yfppwaRvZkihWjQcDuqOmjUK8MS=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great pricing, clean units and secure site!!!?\nVery helpful staff\nOver all the best storage facility around!!!!!!",
      "date": "2026-01-31T21:22:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the fantastic review! We're thrilled our pricing, clean units, secure site, and helpful staff met your expectations. We appreciate you calling us the best storage facility and look forward to serving you again.",
      "replyDate": "2026-02-10T00:58:55.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "90a446c9-6402-4cbc-b1a2-537b88bafc50",
      "author": "Stacy Nickel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRAKT8Or0W0l6mycDSxk9aVaeNj4pSd_i-ym1Fx-R9SAMhSg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’m very happy they are very nice and helpful",
      "date": "2026-01-29T19:45:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "So happy to hear that our team was able to provide you with good service, Stacy!",
      "replyDate": "2025-07-10T00:58:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fb9f9ff3-c360-49f9-802b-f62ced3a8f32",
      "author": "David P",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc58xLw9cfU_QqUUy3CzpTC3hgOgtNVGGa6H05utjfHme-lWtt=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Thank you for providing a secure RV unit for my trailer. I appreciate the outstanding customer service and willingness to show Ned around the location when the weather was horrible. Thanks again.",
      "date": "2026-01-26T23:05:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "David, thank you for your kind words and for choosing us to store your trailer. We're glad the RV unit met your needs and that our team could help Ned despite the poor weather. We appreciate you noticing our customer service and will pass your compliments along to the staff. Please let us know if we can assist you again.",
      "replyDate": "2026-02-10T00:58:55.000Z",
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8fb35fc8-f733-463f-bee0-0096824aa521",
      "author": "Stephanie Cook",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-Gd3VnnyGhN13mdjHO9Thn_WrRBrhE9zIOcE_Jyw2kio1Hgtt=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The worker was so helpful and it was easy and fast to get a unit best service ever",
      "date": "2026-01-02T20:56:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Stephanie! We're so glad our team was helpful and that getting a unit was easy and fast. We appreciate your kind words and are honored to be considered the best service. If you need anything else, please reach out.",
      "replyDate": "2026-01-10T00:58:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d126fd67-515f-466c-b61e-4f7893d13653",
      "author": "Jordan Bitz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImzhc5-XIWvJP9VSFYWvDDjIUVvWLiYjOFeIDGUdKoRLX4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy rental and move in process, and the prices are just right too.",
      "date": "2025-12-29T04:07:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks, Jordan! We're glad the rental and move-in process was easy and our pricing met your expectations. If you need anything else or have feedback, please reach out. We're happy to help.",
      "replyDate": "2026-01-10T00:58:55.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "673c8232-db0c-45a8-b125-0c85e529f9f5",
      "author": "Randy Sharp",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVL6U4iTJe-SktMAE_dTceaJQhXwnLz4xYVZHiEDZbyXe1HWk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-12-17T05:06:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Randy. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2026-01-10T00:58:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7f805d35-849f-4621-afad-1104786955cb",
      "author": "Anthony Fitzgerald",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGLwyI_diSzfMKD0KMi6E_Fjlr1VQh-z6n3CXLsupW98LA3Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent service 👏, thank you",
      "date": "2025-12-03T00:56:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are absolutely thrilled to hear that you received excellent service 👏. Thank you for your feedback.",
      "replyDate": "2025-07-10T00:58:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9bdfd0c6-3c7d-4b38-afe6-194959a2ba8b",
      "author": "Gabriele Trice",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKfo7yzUX9wNgtnkpspxv69djmJx7HlfT4pi-8ZeVaIOxLng=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2025-12-02T02:28:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Gabriele. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-12-10T00:58:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "36b80c3a-5aa1-482c-9b56-7d385bae9de1",
      "author": "Crystal Brooks",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbnjVFBYKMYoP0Nqq2WO7V4W-O4rRPPZ5cI2LUzHlpxGVYqlwW=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-11-13T22:30:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Crystal. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-12-10T00:58:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cab1cd64-7097-48b9-92a7-00b11dd171a0",
      "author": "Gilbert Medrano",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3awFlyOmuwT4XNrcgrkriT4GaAm_6lyqeqUxQLcPhtsznkA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jackson was very professional and polite.",
      "date": "2025-11-13T21:36:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful feedback! So glad Jackson's professionalism made your Storage Star experience awesome!",
      "replyDate": "2025-10-10T00:58:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e981a73e-eb29-459c-a7c9-9137c1faa62e",
      "author": "Marii",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsbqSlMv4mF3AvCivzVbEAC7FfKqpc_6MrA-g7scIIs8PCvNn4pg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Most affordable prices and amazing staff.",
      "date": "2025-11-11T20:35:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are happy to hear you found our prices affordable and staff amazing! Thanks for choosing Storage Star, Marii!",
      "replyDate": "2025-12-10T00:58:55.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "28330c13-d79d-4646-b578-21897261c04c",
      "author": "Vickie Crisp",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRJwtDgikwai2s_4vPCqVqnZHi7t0FybgfLFc40OMcAQkpsw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everything n everyone from start to finish was amazing. So kind n helpful. Thank you",
      "date": "2025-11-11T01:00:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely! Your kind words about our team mean everything. So glad we could help make your experience amazing!",
      "replyDate": "2025-12-10T00:58:55.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "76030672-ddfa-43e2-a0c2-40731633ab92",
      "author": "Tina Lee",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJN4qlAiDDOt-M1GvisULKwGVeq9MwJgj4u6TFDOVesqUDwkQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-10-29T02:10:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Tina. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-11-10T00:58:55.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "77035643-c1d8-47ac-a9d6-ff00d4ce2daa",
      "author": "Jeff Haskell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKn7ilu-wcYt9SJf999EqAHwOm7XjvrB6TIOYvh0It6sEyY-A=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "The facility is very nice and secure, it just got too expensive.  Also make sure you store your items in plastic tubs as there are mice, as I'm sure all storage units have.",
      "date": "2025-10-29T01:02:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your input about our facility being nice and secure! Sorry the pricing didn't work out - we thank you for leaving that feedback so we can pass it along to our team.",
      "replyDate": "2025-11-10T00:58:57.000Z",
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "be18b585-12c5-4c86-b344-9729195a6785",
      "author": "Julie Hill",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUmgBnWku1R-_C-I5yKCLYEtCIbJtIByUrG6zBvBVjWoHKoFYB=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great staff\nNice facility\nJohn was super and very nice to work with.",
      "date": "2025-10-25T01:15:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are so pleased to hear about your great experience! John and our team appreciate your kind words about our facility.",
      "replyDate": "2025-11-10T00:58:57.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b9ee2d26-bbea-4632-9910-26a4c5aa0cd1",
      "author": "James Lindsey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1XqyNks3KeyqHsxFTfDM62PvoQZSI3cAKmG3hvjz1-TS8HQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Website was easy to use to secure a storage unit and the staff were amazingly friendly and helpful when checking in.  Great service.",
      "date": "2025-10-23T14:53:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to share! So glad our website and staff made checking in smooth and enjoyable.",
      "replyDate": "2025-11-10T00:58:57.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "42a4779c-2986-483d-8037-4195454ffb0e",
      "author": "Dan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4jvAo8xYMCoPfY5SzSwf0kgy-HxrKAvXvME0wBT8RaK7V7h4=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Friendly staff and reasonable prices.",
      "date": "2025-10-23T14:10:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing! So glad our friendly team and fair pricing made your experience great, Dan!",
      "replyDate": "2025-11-10T00:58:57.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f0d8f861-585d-49f7-9b8d-afcb7cb2e655",
      "author": "Joe Ortega",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaG-Gnglw7K5RZE_e3Hm8lFQxJLvRzxFgJuRtQO3W8E80MXuIc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-10-21T00:57:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Joe. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-11-10T00:58:57.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d069676a-f382-4eef-aa75-74643f7a4db1",
      "author": "William & Kimberly Gerace",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7RRZYlw0DhOVxv7yNIww8JbHIoJk__AbHidOXvQxzx3muzQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great customer service.. Great prices and very clean.. John and Jackson are Awesome.. Thank you for everything you do 😊",
      "date": "2025-10-20T00:59:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service and found our prices to be reasonable. We take pride in maintaining a clean facility for our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us at (208) 731-1000.",
      "replyDate": "2024-07-10T00:58:57.000Z",
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7ba67b81-6ffe-4184-9b68-722645e58c2c",
      "author": "Ian Peterson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfkzcmBrJh2sg2cWM7XWrUrTDA2IMqfyugOcQLgqMrcswSVx_N=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place to rent. Signing up was easy and the units are clean, and well taken care of. The office staff is very friendly and helpful.",
      "date": "2025-10-16T00:55:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are so pleased to hear about your smooth rental experience, Ian! Thanks for leaving us a five-star review!!",
      "replyDate": "2025-11-10T00:58:57.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "762461a9-d2a0-4f1a-8d54-afc0eabf03b7",
      "author": "Walton Kendrick",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJK8-H0bbdI4vkDCDgbSlID5_SSXcdVQo_XOdjO_-XP7RR9Mg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "John gives great customer service very knowledgeable.",
      "date": "2025-10-10T15:24:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Walton. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-08-10T00:58:57.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c7cac416-b5b6-4dae-b7cb-8d000dc37fa5",
      "author": "Wesley Sells",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIotf8XCApFA2TL5wA5tMnv4dAVlB9H-V4ajzIngUg62p9X9w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Service and quality were fantqstic. Prices kept going up. At some point its just not worth it.",
      "date": "2025-10-06T16:00:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words about our service and quality! We understand pricing concerns and appreciate your honest feedback.",
      "replyDate": "2025-10-10T00:58:57.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "45847521-46dc-4bd2-8327-9b19a3031405",
      "author": "Christine Anderson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjTLVgTMCIyaGBWyQUluBlsGn84TCPuZKuReu-STWYBIPvqg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Good service. Twin falls location is clean and very secure",
      "date": "2025-10-06T03:45:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear you found our service good and appreciate the clean, secure space!",
      "replyDate": "2025-10-10T00:58:57.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "395cebe8-7b94-4953-85d4-5a64b70b1a3b",
      "author": "Kathryn Carter",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbERj4_SYW14cAmQYcSMJUkoSnT4-Y81vaaXxbuiqOWjt5qsQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-10-02T14:50:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kathryn. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-10-10T00:58:57.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8382ba04-dc85-4340-89ab-1b9d00d97df7",
      "author": "Ricardo Valdez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW54bynq0AuMlVQWYrPSt5cBYLUx9QPPELsqlNRj3KGLZ5DK42E=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very clean and accessible. Help me getting into a smaller unit with no problems. 1yr and a half of good ecperiences.",
      "date": "2025-09-30T01:21:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are so pleased to hear about your experience and that you were able to find a smaller unit! Thank you for choosing Storage Star.",
      "replyDate": "2025-07-10T00:58:57.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "178538bc-6917-44cc-a6a1-30fbaa11f33c",
      "author": "Austin Jay",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtLqAP3aui9XnRFBOBPuaGB8LU-9rDI-3zHQcF5tGQ2W5c6g=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2025-09-29T00:55:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Austin. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-10-10T00:58:57.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "55cb4aeb-234f-4c39-9162-1deae1f316c9",
      "author": "Lynn Barnes",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwdJH3U26o0snng6pSRVlCvMQlTuZkxpsowd2eshBhabcYjpFB=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-23T17:03:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Lynn. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-10-10T00:58:57.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c0f157f7-46a9-4051-85ac-366bdddd8436",
      "author": "annamarie montoya",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9CyDhjNPMLShYBby9LUJNT4el4X5GW2iMBtkIGiYLaKTdnG7c2Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-22T01:25:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Annamarie. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-10-10T00:58:57.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c10b0a17-963a-4f65-878e-3d4d2fa7625f",
      "author": "Sandra Gerritsen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYFwCo_8HAmXB2rLDmnnG4_qxDVU0gzM_2MTgButwdXhZSz7fJ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I came in asking for a unit. John was at the desk, greeted me warmly, asked the size I was looking for and told me about the specials. He was clear, concise, andvery helpful. I just went down and saw the unit, and I'm very happy with it. It's clean, roomy, and just what I was looking for.",
      "date": "2025-09-19T01:08:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We deeply respect your kind words about John and your experience! So glad the unit is exactly what you needed.",
      "replyDate": "2025-10-10T00:58:57.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3a7c1535-c63b-47a4-a519-14a19c286134",
      "author": "Nino gamboa benavides",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWA71omSDVuxlk_LbXEpO2AH8jlpNnukMHyhMUwcPBRXBQ_g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "staff really nice and helpul!!",
      "date": "2025-09-18T00:14:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Your positive feedback makes our day! So glad our team could help you out with a smile! 😊",
      "replyDate": "2025-10-10T00:58:57.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2baa47aa-e5dd-4321-8f95-33fb3219a6e2",
      "author": "Chris Staffen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGE95zjJU5rYtY3QpEunZ5hs8dW0a-S-F4R3rk5lPFM75f71fK=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They were always very nice clean. never had to worry about any of my trailers being messed with and very respectful people all around. If I had to get another storage unit anywhere I would definitely go back to storage star.",
      "date": "2025-09-17T10:18:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the kind words about our clean, secure facility and respectful team! We hope to see you again if you need storage, Chris!",
      "replyDate": "2025-10-10T00:58:57.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6d11c23f-8b45-4442-88f2-93234aa04c95",
      "author": "fred tews",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAlaj9fpWd5R-J4jt7GfExXiqFSca1r1KLdmgS7GJhkwJEBw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Hands down this is the best experience I've ever had, dealing with a storage facility..\nI rented quite a few over the years!!\nLike I said, without a doubt!!!\n\"The best experience at a storage facility in my life\", and I am pushing old...\nTHANK YOU,\nJOHN AND JACKSON....\n(STORAGE STAR, of Twin Falls, IDAHO)",
      "date": "2025-09-16T08:35:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are glad to hear you had the best storage experience ever! John and Jackson will be thrilled to know they made such an impact.",
      "replyDate": "2025-10-10T00:59:21.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "357b9900-72b1-4489-85f1-9f8c7cc93fff",
      "author": "Brenda Larson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWukd3tgd5eQkEKshTe7MCqWEmY8fPXTSDVflWPOBQ4-mGdR6E=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service and affordable. Staff was very friendly and accommodating.",
      "date": "2025-09-14T01:06:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We sincerely value your kind words about our great service and friendly staff!",
      "replyDate": "2025-10-10T00:59:21.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7c2ab3c4-da02-45b1-9d0f-5db18136e2d5",
      "author": "Artofgold",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrQbdRyo9njV4Hw-BykeEJDFKkxZbaek5rp1DSWsxinTXaAw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This place is kept nice and clean",
      "date": "2025-09-12T01:16:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Artofgold. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T00:59:21.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "46b63975-fe43-4304-9154-07d76af00f0e",
      "author": "Maria Martinez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6ElKjFOFtWUB2GWFwM7oS5k7jHvoky4ZabdKDd1Nc_LKQcHvnmw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-11T16:50:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Maria. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-10-10T00:59:21.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "eb37c061-7c99-4a97-82f9-4d9e29a9201d",
      "author": "Tracy Clair",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVdxwGSu5NjbDrHy9i0lWQ10b1_PayCAFgizONRDbv4oD4uA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I rented online and received a great price. The finish process was seamless. The office staff was friendly and very helpful.",
      "date": "2025-09-11T00:56:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to share! So happy our online rental process and team made everything smooth for you.",
      "replyDate": "2025-10-10T00:59:21.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1f292872-3dde-4d5c-8e57-22c1a391883e",
      "author": "Wil Penny",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpSflPZu7h6mJX7V3KkmZ6umGK-ZjCYjxptlVGM-HMesFHgw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The phone was picked up properly didn’t have to wait online. The person I spoke with was very pleasant very knowledgeable and took the time to look to see if you guys have different programs what my needs were and it worked out real well. Gave the credit card process very understandable and I knew what I needed to do. Thank you. Appreciate you. You guys have a great system. Have a great day and a great company. Thanks.",
      "date": "2025-09-10T15:18:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are ecstatic to hear about your smooth experience! Thanks for appreciating our knowledgeable team and easy processes, Wil!",
      "replyDate": "2025-10-10T00:59:21.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "363c8c22-1160-481b-8940-2a196d677596",
      "author": "joseph Reimer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHE2MbuYiUZkxee3n68yOc_ia77MAm8xL84mprOa5xbWWdn54=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy to understand, straight forward, and incredibly professional. Reasonable prices, and setting up was fast and simple. Great job!",
      "date": "2025-09-08T02:29:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear you found us professional and straightforward! Thanks for the kind words, Joseph!",
      "replyDate": "2025-09-10T00:59:21.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f2b93c34-7923-4b05-ba6f-fb2c907bf1ac",
      "author": "Sevy Barela",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkzUh2I6ln62Q50vq5GWMCLN9Jei_EQIPWZ2FyeA001ntYuJU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Supper helpful staff and really clean units. Best in the area",
      "date": "2025-09-05T02:18:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing! So glad our clean units and helpful team made us your top pick in the area!",
      "replyDate": "2025-10-10T00:59:21.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "705b93ac-396a-44c1-80b6-4dc00cca074a",
      "author": "Angela Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWN_NYQDRuQ5wjz7Qz0sQ4yfKwXDmdqOMEzvRo2jBRnFthNYU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Everything online was easy and when I was crunched for time and needed a padlock they had that too!",
      "date": "2025-09-02T03:18:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear our online process was easy and we had the padlock you needed! Thanks Angela!",
      "replyDate": "2025-10-10T00:59:21.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "86c3d091-178c-492b-81ff-e3363d1610ce",
      "author": "Connie Miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvQEKap93htFyHnQA8K6zrTp33unVdBQyVsrSMh0P7QYNFodLy7w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-01T00:57:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Connie. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-09-10T00:59:21.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "59846dba-11e0-4ebb-a9f9-5b9fc37be23b",
      "author": "Jay Kaltenbach",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLv6wKyTnPpXE9ohsAxWlB-Ou48JVvWk-9bwTYbk-rmPWKnbw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John was a great help. He made it easy to do business with your facility.",
      "date": "2025-08-30T01:09:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review. We’re very glad to hear that John provided you with great service, Jay.",
      "replyDate": "2025-07-10T00:59:21.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2e67914f-8686-4fed-afd9-188ce240b3e4",
      "author": "WES WALL",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwM_z6bAZorhdlNchNlUW6CcghpOGiIKroEuIXqyHwAyP7dg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-28T15:46:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Wes. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-09-10T00:59:21.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b141b67a-9c5d-4d34-a564-aa2b86c4f479",
      "author": "Kierra Eggleston",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIT-CwCJl4h6wVf3BaYNSC1t-ckP5QRS_BbJa6jCH8R_ca4hQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-28T03:03:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kierra. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-09-10T00:59:21.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "864aaca5-c14b-4339-8649-61e6b9d37b7e",
      "author": "islocked Unused",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvXJvxVgJeBASmN43EJoN8rWk66xBgrfTOyALzpbl659xmzPJZ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fair price for the smallest unit for struggling individuals, I love it.",
      "date": "2025-08-15T01:00:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are absolutely thrilled to hear our fair pricing helps! Thanks for your five-star review!",
      "replyDate": "2025-09-10T00:59:21.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c1fed6f9-1f98-4c71-9db7-963cb3cf3e53",
      "author": "Robert Parker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkRbxGyq18XvjsUi2dcwUADW7JKYsVg7tHz2IDnnDH8c7xUTsA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very easy to reserve. Friendly and professional service.",
      "date": "2025-07-28T00:56:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! So glad our reservation process was smooth and our team treated you right!",
      "replyDate": "2025-08-10T00:59:21.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "979f3c78-c26a-444c-9276-4c0ee486ef49",
      "author": "Amy Pollard",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlhS4kih5zI08_NAJinhgTA7sd25m_L3WEbRTa4GD-ady54kGC9w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Definitely a great choice to rent from. They showed me a unit so I can see the difference in size to make me choice of what I needed. Very friendly did paperwork very fast. Very sweet and understanding.",
      "date": "2025-07-27T17:59:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing! So glad we could show you different unit sizes and make the process quick and easy!",
      "replyDate": "2025-08-10T00:59:21.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f56b0d93-8b90-47ca-8795-42db9fdf2210",
      "author": "Chad Campbell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJml51iyJ0fhHgP6sgTvJd2ppV9Y5SbZkWEJdjAu-9u5xafWQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great options, and the team was super friendly and accommodating. I was on a tight timeline, and they got my unit and codes set up very quickly.",
      "date": "2025-07-24T20:04:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing! So glad our team could help with your tight timeline and get everything sorted quickly!",
      "replyDate": "2025-08-10T00:59:21.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bcf397c9-1421-4338-b07a-17ce90e54ee7",
      "author": "Matthew Grayson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjAxyKQ4QmHY2adue5fq0CoQodLA3ltlmohuPvD4ynwFD2JQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The guy was great. Found me a larger shed not far from my old one so I could store more stuff.",
      "date": "2025-07-20T02:05:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear our team found you the perfect unit! Thanks for trusting Storage Star with your storage needs.",
      "replyDate": "2025-08-10T00:59:21.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0f9e0170-c1c9-4c95-ad68-48029ff05e98",
      "author": "Richard Feurer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEHhHjSAQZT7O4BBe6chZegnJwwEt4HqjoTXA3iHDxM_MMzAY1=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy set up",
      "date": "2025-07-09T00:59:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are happy to hear the setup was easy for you, Richard! Thanks for choosing Storage Star.",
      "replyDate": "2025-08-10T01:01:11.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2cc44d33-aa4e-40f3-8f1d-20259108af8a",
      "author": "Brian stephens",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuADSp83MLW8jPMYpBzUVLUmDddgP5XaeMlS2yc18-S3g-R_EDxw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-06T20:56:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Brian. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "114b360f-b4d9-429f-9acc-e6fcbb3552e1",
      "author": "Roger Benavidez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJP4mDsfFVTKLxCysvGOHi2prp5J2AmdF2VHHNLgpSA9IRqIg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "If you are looking for a great place to store your personal belongings, give storage star a try. They are very pleasant to work with and a very secure place to keep your Treasures at Very safe place and clean as well.\nThank you, storage star.",
      "date": "2025-07-05T22:11:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are excited to hear you found Storage Star secure and clean for your treasures, Roger! Thanks for recommending us!",
      "replyDate": "2025-08-10T01:01:11.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "57c21871-d86c-42b7-aedf-a533e4ab7f40",
      "author": "Rusty Howard",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvh3EQbi4Me4Tp7RbpBdZ5VBgRnfT2J_sJbuohYZvB537Lra6M9g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Storage star was easy to work with and got us into a needed unit so we wouldn't have to get a unit further into town. We recommend them if you want your belongs safe and secure",
      "date": "2025-07-02T02:05:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear we made the storage process easy for you and that we were able to get you into a unit. Thank you for your review and recommendation, Rusty!",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "41d99742-bd96-4526-ad3e-908302113647",
      "author": "Dale Bender",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIXQzTlHJR5ocYDhjvCQ-AbQ5Z72SGKxzQ9I0IaNBuvcK-KNI=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Storage Star has always treated us good and fair. That is why I have came back to use their facility.",
      "date": "2025-06-15T16:11:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your positive experience with Storage Star. Thank you for choosing to rent with us again, Dale.",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7120c266-9943-4880-8466-9d4c4c30dec7",
      "author": "JP Nevada",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUi_ztnvMKW5bMnebCtcDQJIDlVbbOTXgDEe9V2pzAb6sovK_D2=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We picked Storage Star because it appears to be the most secure facility in the area. The staff was very helpful amd friendly. Our unit was impressive being so clean and modern. We have a pull through unit and it is well lit and equipped with an exhaust fan for fumes. I would highly recommend this place.",
      "date": "2025-06-15T15:39:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for choosing to store with us -- and for leaving us a five-star rating. Much appreciated!",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bcfc06f6-7bc5-48aa-8cac-d2eaf76652b6",
      "author": "John De La Rosa",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIm0L42eetVzNJdlsGns6wdesmUHCa6HX29w-v7nXo8-uNTpw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The reservation was sent to another state and the Twin Falls location went out of there way to make sure we got our unit the same day. Thank you!",
      "date": "2025-06-11T01:49:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "It's great to hear that the Twin Falls team was able to resolve the reservation issue and get you into a unit at their location on the same day. THank you for choosing Storage Star, John!",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bd28e71d-4ce6-49b2-b8d8-b366cadf64a0",
      "author": "Shirley carpenter",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL72BTFjVcwwHiMoooweSPovlC2gttL-EpVYkWDnp3E2BAO=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "👍",
      "date": "2025-06-09T01:10:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the five-star rating, Shirley!",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bf0a8d6d-fc5a-4e16-8e8b-93937be10a46",
      "author": "bearbuns100",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIV3iH4q73tSQG7bVZF0a669Kp7akKAUT8NtomLdx2xUNYE-aSY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Sufficient",
      "date": "2025-06-04T02:32:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review. It is appreciated!",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f54b7c99-0e47-4ece-916e-a359895e15b2",
      "author": "Stacy Ballew",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5Pz3tR_OL0308D0eYO7tCSOgVuRgBxx96wo3pozQpKhQEKGVU=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "The staff is wonderful.",
      "date": "2025-06-01T01:08:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are utterly delighted to hear that you found our staff wonderful. Thank you for sharing your experience.",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f7a3d03d-e23c-47f4-b0ac-8bddd53ba74b",
      "author": "Mark Dumitry",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGBGk-vsKFEx-6LDazwL8F4M_0pAUVHo9ALD2JHZoQNKg-RoW7=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Professional representation.\nGood location and reasonable rates!",
      "date": "2025-05-25T12:41:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are elated to hear about your positive experience. Thank you for recognizing our level of service, convenience, and affordability, Mark!",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b135643c-b657-402f-8c07-24b0536d8c64",
      "author": "Donna McMillan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5cTvvQbJLFhOT9MFjTFMl-OCr5vvlbMXRyLwIEkb-KkPhoeFvHA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "1st time having to rent a storage unit and they were so patient. It was a quick and easy process, they explained everything to carefully and I will definitely recommend them.",
      "date": "2025-05-22T19:01:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We really appreciate your positive feedback, Donna. Thank you for choosing Storage Star for your storage needs - and so glad your first renting experience went well!",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f3d13ed0-1ab2-4d02-ac47-2931644fcb46",
      "author": "Humberto Juarez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxicAF93SU8kOiOj0iax1pVYhhEqs_zHmMJAFrWkHwu9qOrWHmjA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service and very helpful.",
      "date": "2025-05-22T15:03:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your positive experience with our customer service team. Thanks for the review, Humberto!",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a5fa0fb5-e7d4-4f00-9535-82bffa746eeb",
      "author": "Debra Ages",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXa4UaUBIDoVAwqCPJT2_3eU1I8txT1X5BFBk0zJwQXWqRog=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I truly have nothing bad to say, you guys are doing great.",
      "date": "2025-04-16T17:56:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the positive feedback and five-star rating, Debra!",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "030112c5-a01a-41b8-aecf-70d1d8c7d0ea",
      "author": "Brooklyn Bowser",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmz-TmeLydwrdS1kk6gzd5-XSV1UnBOa_OfStoLryZyT8o1cam=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-15T23:32:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Brooklyn. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9e594ecf-0f6e-400f-967a-33ca1636a946",
      "author": "Caryl Miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_bXiqm3aQt3GH3Df_T0un0YoxbaJEx646LDetBRXesSqNBA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We have had a unit at the Storage Star location for almost 4 years. With the new ownership and management I believe things have improved. I have recommended the Storage Star to several friends.",
      "date": "2025-04-11T15:39:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for sharing your positive experience at Storage Star, Caryl. We appreciate your recommendation and rating!",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7e925599-518f-4773-8a4d-ec992d6d3ad3",
      "author": "George Phipps",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_bbWYJWyz1yLSfvfptKpvzvjOV5sQXpRy5e6yAxJ-gf4dGw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have rented a unit from Storage Star for the last 4 years. I love my unit, it's perfect for my needs. Storage Star has been really good to me. I would recommend them to any of my friends.",
      "date": "2025-04-10T00:10:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear that you have enjoyed your experience with Storage Star over the past 4 years, George! Thank you for being a long-term tenant and for recommending us to your friends.",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "73fbe8c9-2fe3-4069-9f9c-e78f225e182f",
      "author": "Danielle DellaPenna",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_kX05MdwySbKaImhnbT4ZpleBuZYbNe8zTbom3MhS9AGtHg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have used these guys for storage for a long time.  They are very good.  The front desk is always so nice. I have never had a problem.",
      "date": "2025-04-09T20:34:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are delighted to hear about your positive experience with Storage Star, Danielle. Thank you for sharing your feedback with us!",
      "replyDate": "2025-07-10T01:01:11.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d577992d-4851-4633-9ce9-acd75e5f90bf",
      "author": "Adrian Gonzales",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXC-Uhy8pYrFI8-yE8vRLnujQ2FhKlH3gl6vhX_AVZmebhZw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean storage and friendly employees!!!",
      "date": "2025-04-04T00:56:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're delighted to hear you found our storage clean and our employees friendly, Adrian!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1a0a0e79-2cab-4972-b787-6a68b887e887",
      "author": "tammy greufe",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkfMJ937vZTRY2U5ahzAqnb6cnuoGicwdd2WkgLzrpakhyDA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very clean, and very accommodating in getting me the best price they could",
      "date": "2025-03-30T00:55:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Tammy, we are so pleased that you found our facility clean and accommodating. Thank you for choosing Storage Star!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "84ae480e-795e-46ff-9852-26c6fd54f99a",
      "author": "Jill McCurdy",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtRkENeQGf5Ebh55CC6bXD5yHNLPjOSbJYtLVm6UNx9rds_y1Y=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The rental process was easy.  The unit was clean.  It was secure.  No issues w unit or payment process.",
      "date": "2025-03-24T13:40:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We greatly appreciate your positive feedback! Thank you for choosing Storage Star, Jill!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e00d6512-7641-4357-9861-93dae8bb961e",
      "author": "Susie Figueroa",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbjDtv7u-BptovZh6TUT3zT41gJBwabDHQMeYM2tELBAHj838=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very friendly and explained everything.I would recommend to my friends",
      "date": "2025-03-14T22:55:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are so happy we were able to provide you with a friendly and informative experience. Thank you for your review & recommendation!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "01508db9-e154-45c0-a547-006b8fe2747c",
      "author": "Peggy Pedrow",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvWymqduc9mfmgw5bWNVFZFoZrQhx1jz3-Y4pm16w7BCSnEQ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "We loved your personnel at check in!  They went beyond to make sure we were satisfied.  However when we went to unload, we found out that they were not mouse proof.  We had some valuable animal heads and the unit had to be mouse proof .  We are moving to Twin Falls and will need you again but not things that need to be so delicate.",
      "date": "2025-03-13T14:49:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for letting us know about this, Peggy! We strive to maintain top conditions at our facilities and will look into this. Again, thanks for bringing it to our attention!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2040d913-d013-4ec7-ac0c-63593130e5cd",
      "author": "oNOBODYx",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNtw_LVlpAoBWV3mRpoaDT4Vq3YyHntn6eNIao1ZH7LH0aWHL9=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly, prompt and professional.",
      "date": "2025-03-13T01:46:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks so much for the five-star review and for choosing to work with Storage Star!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c84853c1-dd84-4c5c-b4e4-8cef1302e920",
      "author": "Latisha Ahrens",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSdiYa54ukIwrP9mnjQ_WbK0NxpLtnFy53JwxLvC2eNMGnPQ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Mostly great experience, just didn't like being the gates being left open late at night some days. Being a lone female and needing to run to the unit past dark is sketchy, especially when you're supposed to be able to trust that the facility is locked and protected.",
      "date": "2025-03-10T16:39:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your feedback and for letting us know about the gate. We will look into this matter as safety is a top priority!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1977a0bd-8bba-4855-beb8-9774b9bd7a81",
      "author": "Darby Long",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYDRj3quRk_26ft7p82ipEbCXcQszy9pwe3_rBr05NmXEFp3X8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-03-03T01:26:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Darby. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2f943ace-3bee-4bd9-86ee-41e79a65b54d",
      "author": "Kasandra oliver",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXccJyU52Z5d4RkSpweNKbR2MMGDuomMevJbTPp9VUvQtGgl2t=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-02-22T16:53:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kasandra. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "731f46cd-ca55-4893-9f04-329f7d5b2201",
      "author": "Jaycee C",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-UErf2Mt9DQ6KcPy91nO_fHgTJptEyhuKJ5rNlM_2pcszqlw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Amazing customer service, clean facilities, all around a great place i reccomend!👋",
      "date": "2025-02-22T16:21:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear about your positive experience at Storage Star! Thank you for sharing your feedback, Jaycee.",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ddfe40ff-2fd2-4a38-8e0d-6e11f35701fd",
      "author": "Brad Anderson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKe9JI3v0KLE6uMHDLWRA1r46y4obdZPd49lkRYBeBYuNrKdO8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful and accommodating,",
      "date": "2025-02-20T01:20:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Brad!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0962952a-191d-45e4-a80a-ac0f327a4b5a",
      "author": "Elaine Bernal",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKGqRfkFqnIOVKAtm6IKK414C_rG4V0zGSCQQKCch-uSe5NRUH=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2025-02-18T11:01:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Elaine. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9cdf1484-1eda-48f0-b764-3e2739e2e0c8",
      "author": "Kali Stewart",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtmxIkm4jxGpfmhBvzSgPKhlSKxbb2bJTm5rp06kmbeuxmWR2N=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They were amazing from the beginning. Helpful, friendly and well priced. 100% recommendation. They truly care about people.",
      "date": "2025-02-13T00:14:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for your recommendation, Kali! We appreciate it!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8ba45bd0-3e73-4ee7-997c-18e198e4e7af",
      "author": "Dell Sue H",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuvLD0FK1As9DC96PorgDazw7BaDkjzLROFa42WDP3hsUKIZ-cYA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "John was so helpful. Secure units.",
      "date": "2025-02-05T01:03:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're delighted to hear that John was so helpful and that you found our units secure. Thank you for your positive feedback, Dell Sue!",
      "replyDate": "2025-07-10T01:01:16.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "83ed1b37-cfec-483a-a056-41b5cdf2b910",
      "author": "Sean Jordahl",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-T8oZz02ybFyRq0j0FNpzgCJX6Hn9uMENSwBEVAz-KfsNSnfL=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It's a nice and clean place. Polite and easy to get started. They're relatively cheap, and our storage was twice the size of our last storage place and only 40 dollars more. Easy access and never had a problem there.",
      "date": "2025-01-29T00:56:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6ef09503-6bf4-44a4-9cb3-0e26655bfa12",
      "author": "shandrea grace",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlj5wy5VRqkk8AETFAHcWekimjCwftRxko0WoUXX8EIbSp1MQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy to rent online and then go pick up gate code in person. Facility is very safe, my mom has been using Storage Star for a few years now and loves them. John in the office was very kind and easy to work with :)",
      "date": "2025-01-17T16:02:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "201783f4-72ae-458f-ab14-749c55d2fc9c",
      "author": "Ken Christensen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbRV1LwNF0eUg9_HHhoq7bMC-bBnNyEn7N-ts51QmFuAHMGvjJ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I was impressed with the professional attitude and quickness of the staff on duty.",
      "date": "2025-01-11T00:56:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "aff51d46-6b05-4a85-8546-6c1d23a82a3b",
      "author": "Roseann Guthrie",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8rJ4PxV6bWJ2Zn8ZSNCJOg8i1WSIQ-xUkfD0KT8KFppb-0lI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome staff!",
      "date": "2025-01-10T15:04:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "afbfbbfc-cc93-4fd4-b082-bae2fd41d8fe",
      "author": "Roseann Guthrie",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVn_8-x1sMFFH94n-D_9rQtW8C0pswJ39rbJYT5YwADjNc3o9eo=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-04T19:53:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Roseann. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T01:01:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d21933ac-fdb7-4ca7-83cf-b4ff0ed88a44",
      "author": "Shalece Salazar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJm-W146ERGj4lwTf3HMw7Dm9rGh5DY3Qzcgs9w_XBuNIqKZg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very well mannered! Easy to talk to! Very clear with policy's. Neat and clean, appropriate work entire. John and Jackson are very friendly! 🙃",
      "date": "2025-01-03T20:19:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bfc47ea9-7e60-4c84-9919-b75802029ad4",
      "author": "Khloe Holton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ06l0yQ5NS29Gpc9qaV_j-B4byj7HSV6L_jLmzFz-81uxzZA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-03T18:25:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Khloe. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T01:01:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ef52b5e9-4ea3-44ba-9397-7457bf903d45",
      "author": "Dusty H",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfad7Gt1oRBR8tOGPrWKm5qQJeMC2QvEiOQfuxVUqa4sX1VA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-01T01:06:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Dusty. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T01:01:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "41138cbc-d1a5-4e6b-be12-fc5ebad4106f",
      "author": "Benjamin Ruiz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRzc2yGXoRmm9Pw1FdE9VYWWS34_XWCz8PM6zbbOl5BGnN5Ox_=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John was super helpful, very welcoming, made the checkin process great!",
      "date": "2024-12-11T23:36:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a228cc3a-ee7f-4205-88e2-c1d5490f9389",
      "author": "Ran",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXC5dlPaB6vvAXyBxW53GM5O0rMooHce2Wxyg6aJkBFiAQdvw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very professional,  polite and affordable",
      "date": "2024-11-23T18:18:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "abe19660-fb21-4511-889d-0eb91dc0d801",
      "author": "Julie Schliebe",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrHEa_vNDW-vzfa-BvDKbZhmLkefgBbiTrorHGYEGowZPBTHzk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My service was great !",
      "date": "2024-11-15T18:10:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "24178ac7-ed6d-40b2-b4cf-5abbcc081cf4",
      "author": "Joseph Bosteder",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUb_6osfOn_vXNaqXi_P6cFfr5qN84E3lanDODcY7o8EkCB5QVU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful service. Great working with everyone.",
      "date": "2024-11-07T02:49:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "32d7f28d-089d-4418-b8ca-b9671bf7e0f0",
      "author": "Amber Rock",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIV4gy9RvE0ajJGy7gTAzN8b75a1-lLxh8R5dxau_cd7l2aaQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John has been amazing to work with. He is very professional and helpful. He helped us get a couple units fast!",
      "date": "2024-10-31T02:23:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6651ef1d-0c33-4d2b-9e95-70773d680950",
      "author": "Clay Bauer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgx4GwfBdyadSvg9MDr939yk8KPAHTa6L1895OvdLotv7wZ1c=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jacks was AMAZING! Super nice young man and very thorough in explaining everything to me. This has got to be the best experience I have had here in Idaho!! Can we say VERY AFFORDABLE?? YES! Yes we can!",
      "date": "2024-10-26T01:40:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ccc7bcf6-94ed-431f-8052-024994efd10e",
      "author": "Jefry Calix",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjwSct191MyFsWLgeazOLLv6O5j1AfazwOx8AbH8dkTXBI_Noa=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Good customer service and a very clean and safe place.",
      "date": "2024-10-21T03:13:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bcb576a1-b465-4943-8d76-13f8a8f3e7c4",
      "author": "Donna Steward",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKDS_wZ2b1WtWuEWNeK50JlW8letQWjhry7KOSsn0sNtpgaA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-21T00:56:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Donna. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2025-07-10T01:01:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fb76d4eb-7838-4d6e-b6bd-f9afadd06727",
      "author": "Craig Wade",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTpq5IY1XNQfK_6SeTLaQCCbTciwlBH2ELv-HpebxADZC8Fn9w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-20T15:41:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Craig. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2025-07-10T01:01:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "421a1a55-206d-43f9-a0e7-6f504375f096",
      "author": "Crystal McRill",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKr66smaJvF21dLViAELSLBifVLSVZqAcNZZ4SxV6PQFMzK9Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Fast, friendly service and the facility is gated which is really nice to not have to worry someone is gonna break in.  Highly recommend!",
      "date": "2024-10-16T00:55:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ace79bb7-e428-4871-9cf5-fe5821bd43db",
      "author": "Zamboni Zamboni",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXezpxgM-D8hSEQNfGQ6GHj4qn0M-QLFfb9osNpeYvyX1cs8CoHqA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I'll keep it simple... Amazing and Easy to work with 5 star to The Staff",
      "date": "2024-10-11T01:02:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7716b1dd-70b3-4f52-bb45-4582b444707b",
      "author": "Gene",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFZqsrtF4-dubCESQwjysGw5hq2SgCJ39nNnyej0c_0JB5yQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-01T03:17:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Gene. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2025-07-10T01:01:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "68d81495-0329-4987-ae7b-aac8e049bf63",
      "author": "Kim Geracci",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKtbnIqn6h5Uo_nB6b8eMH6UMpL1HrTBZgljUglMgJgxsR5Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John and Jackson are both very friendly helpful and professional,  I've dealt with John for quite sometime and has always been so helpful and a calm collective guy. Also Jackson being the new guy has already shown to be accommodating! Great staff they deserve bonuses lol....",
      "date": "2024-10-01T01:02:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are privileged to have such a great team at Storage Star. Thank you for your kind words, Kim!",
      "replyDate": "2025-07-10T01:01:51.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1baa36f5-fa67-4d11-ad8b-d8e27be01769",
      "author": "JILL ADAMS",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqvodiVuKwcawbT928ENvEF6X9UzPVmd_7MiubboHfpfhOAw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great service, wonderful customer service, safe environment, and I would use them again!",
      "date": "2024-09-25T22:57:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "71b28cd8-e1af-48ac-9185-58fc11649f61",
      "author": "Anthony WhiteHawk",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkPPC4B6ab74noIUqFwXNHrKJtCyt2zuTZRf9BeBeMI0FH3Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I just got a storage from storage star an all the staff that I talked to helped out a great deal with everything I needed or answered every question I asked very thoroughly an professionally I would highly recommend them to use for your storage needs thank you to the storage star staff.",
      "date": "2024-09-15T00:58:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9ff358f2-b998-4936-961f-6932090d0708",
      "author": "Tina",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuiuTYx8ZOYOVsxL4SBF47XtW4-0EhgzYoklljnA2jpXTcFJ3d=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I highly recommend them!",
      "date": "2024-08-22T01:04:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you immensely for your recommendation, Tina Crosby!",
      "replyDate": "2025-07-10T01:01:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4fffb9af-8929-4d95-9016-d9823c5c9c82",
      "author": "Loni Champneys",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYTkRft90uEVPhecY_Gt6ZkM6djsn_zORsQV_gjOojp9oElbfe8w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Thank you for letting me store my home! I didn't need it for a long time, but the in and out of the whole process was very easy. Friendly staff, there when you need them. Thank you again!",
      "date": "2024-07-05T01:01:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're thrilled to hear that you had a positive experience storing your home with us. Our friendly staff is always here to help. Thank you for your wonderful feedback!",
      "replyDate": "2024-07-10T01:01:51.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0fb97d8f-66fa-458c-9fe3-79e1f16b2764",
      "author": "Medford & Tina James",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLy_HmPFUUIPWMtkzxEpNCqLSmMc-QRJjhsXeXIS90dBIrcEA=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2024-07-04T17:15:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Medford. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2024-07-10T01:01:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "15efe760-8fc5-4c62-83cf-5c3cb8d25948",
      "author": "Maggie Arrington",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW22MRFcXn7_8PfZ58rVhLvZfXPYHfeGKOpD9kyMa8hJzJ2vBDMgg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-07-03T00:55:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Steven. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2024-07-10T01:01:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a5085780-c1c0-431c-b173-dc257eeed96f",
      "author": "Isabella Young",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDF6xk5o6ekOerBtjP_Au8W8DCZiRBbQDaVtC6C0_SrckW-1K3=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Love this storage unit. John was very kind and helpful from the start. 100% recommend!",
      "date": "2024-06-27T17:44:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We genuinely admire your kind words, Isabella! Thank you for recommending Storage Star.",
      "replyDate": "2024-07-10T01:01:51.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "11d291dd-d406-47ae-b1a9-6d149ac68513",
      "author": "Stacee Nelson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvhvsgsTwPTTYWT2cSyEJVExfkbN9_2UVcuSrWwl-Lr_s_ht_I=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-06-26T18:38:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Stacee. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2024-07-10T01:01:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "08e1205b-edb8-49d5-8242-407cdd47eb7d",
      "author": "Carlos Sanchez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfIgAjG0xk3zFWsHCoAmzpOlI7XE6cqfHUA8GBKwIBHMzJMA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-06-21T21:29:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Carlos. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2024-07-10T01:01:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "569b78fd-e236-4ba3-9b5a-9b637055bf56",
      "author": "Nancy Escobedo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLddQhEd5XUH7ZV1VX72J5Q2XNIjqIwEHj0azi2MKlHjG6Icg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent customer service. Fit my needs in everything I needed to take care of my move and storage.",
      "date": "2024-06-21T20:39:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We genuinely admire your kind words and are thrilled to hear that we were able to meet your needs during your move and storage process. Thank you for choosing Storage Star!",
      "replyDate": "2024-07-10T01:01:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e4bd43e6-d7a2-4de7-bdc1-f916c1e84e4d",
      "author": "Lynn Hansen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJykO77obHpHv7JItyvl630xgpWya0GLkT4qC-A_P0rtAD_Vg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They are very friendly and accommodating, and easy to get signed up with. I’m impressed with the cleanliness and the enforcement of the rules to keep our spaces easy in and easy out.",
      "date": "2024-06-09T19:49:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're delighted to hear that you found our facility clean and easy to access. Thank you for your positive feedback!",
      "replyDate": "2024-07-10T01:01:51.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "14f75d40-e772-4ea5-a760-79a72e7611e9",
      "author": "Diana Fritz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDCAfoWK7P7ArbOCRA9iZnyx33n-cSWhV3lQ-iJ0lssSieHQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John was very helpful, fast and professional. The unit was extremely clean and you can't beat the prices.",
      "date": "2024-06-07T19:20:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the positive feedback, Diana! We deeply respect your kind words about John's service and the cleanliness of our units. We strive to provide the best prices and customer service possible. If you ever need anything else, don't hesitate to reach out to us at (208) 500-0006.",
      "replyDate": "2024-07-10T01:01:51.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9c00976d-512a-41a7-90d0-6ac7d94e0bd1",
      "author": "Lisa Edwards",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzEkjK46WkAC4-Iz3tM3nZt1qVgXMHIqsxFVFRFZZ2E8lpeg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-06-03T11:26:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Lisa. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2024-07-10T01:01:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e030ad3b-5edb-4740-9268-5c7bac3ed741",
      "author": "Jessica Windh",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOlGFI8ViuJHNz9euQzegbbwU5NQYqV4oTSgnFZqYPlkhkwA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I rented both an enclosed unit and an outdoor trailer spot for about 8 months. Excellent experience and great customer service. Would highly recommend!",
      "date": "2024-06-02T17:51:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're glad to hear you had an excellent experience with us, Jessica! Thank you for the recommendation. If you ever need storage again, don't hesitate to give us a call at (208) 500-0006.",
      "replyDate": "2024-07-10T01:01:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7f786dd5-5949-445a-b6d1-864bfbb3e309",
      "author": "Kelly Rill",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXd6FgFLx5LyzJ7Jk465tReECKnd9xpeKURdK-Z7T3MYQDeXHC8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-30T18:48:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Kelly. Your feedback is highly appreciated. Thank you so much for the review!",
      "replyDate": "2024-07-10T01:01:51.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ee6d196a-eb40-45f6-9e9d-804747dc1c61",
      "author": "hippiehey_hippiehi",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3N4_AQ-BlF3RKgiljZqrO-kqkR4zzj7az8LN7sFLI_XJ5emC_=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John and Jackson were awesome! They made it very quick and easy to get a unit with excellent customer service!",
      "date": "2024-05-29T20:42:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're utterly delighted to hear that John and Jackson provided you with excellent customer service! Thank you for sharing your experience with us.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a7b7d85c-aab2-48b3-9504-18e17c26ca23",
      "author": "Scott Lovell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQ4OO6NSqPIiRf4Dp5AfFEnD_pP9Cm-SoNJPIykRtTuTfoZvqmWQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Quick n easy      Jon and Jesse was awsome",
      "date": "2024-05-29T19:00:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the positive feedback, Scott! We're glad to hear that Jon and Jesse made your experience quick and easy.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b0f2b027-c5ea-4a6b-a0e6-d02096e9720a",
      "author": "Jazz Gifford",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhvJ-oDRt1OuL13GCD1IHJ4mdTPZZJkrbJ3mh6CidfSfqaPvNYww=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2024-05-27T00:21:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jazz. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c23efd6f-3bdf-44bc-a5bf-ea61710a9ac6",
      "author": "Martin Franceschi-becali",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNZyI5YugZ16YVoh2_aIDChykgouvox6tm8g9ntBbjUmlneQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Was quick and easy! John was full of useful information, professional and had great customer service.",
      "date": "2024-05-18T18:16:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the positive feedback, Martin! We're pleased to hear that John provided you with useful information and great customer service. If you ever need anything else, feel free to reach out to us at (208) 500-0006.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "92ee9de2-84e5-4614-a155-d1d37b11e968",
      "author": "felicia arviso",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsKAPsELImUA6gqQG-SOZxA8VQ-w-bHJwnm65muumR9nCJ-A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-17T15:56:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Felicia. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ad37b52b-1156-4177-802c-8368099bc23c",
      "author": "Cyrus Trevino",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkfHiT5nEALM2saAqM05pxSbQk4J2i2i0N9F-NetEX-yB9rQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John was super friendly and very helpful.",
      "date": "2024-05-14T23:37:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review! We're glad to hear that John was super friendly and very helpful.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "17871934-edb1-48fc-852e-9db65339ea51",
      "author": "Amanda Wamego",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8B7QhjK_1TbNi5XNJmByFV-mPCrxYzutdMycMBSbVxFfanw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The gentleman John that helped us was amazing. Great customer service and friendly and makes sure ur well tooken care of.",
      "date": "2024-05-10T16:32:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are grateful for your wonderful feedback! John is truly dedicated to providing excellent customer service. Thank you for choosing Storage Star Twin Falls.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5b3e80f3-4841-4662-a2e4-7ea4f10d6ff5",
      "author": "Lynn Drown",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGf2kTzM33cS_T53Omx26s6MpDq70pWpuhZwA1XNtERd9dIa0_=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had other storage place for 3 years and I wasn't happy with the management.  Road paver is horrible on my side.  They said they would fix and nothing happened. I decided to move my stuffs out and go to Storage Star. It is clean, road is very good to drive through.  Not too tight between 2 blogs.\nI am happy. Thank you Storage Star.",
      "date": "2024-05-05T20:19:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're absolutely thrilled to hear that you're happy with your experience at Storage Star Twin Falls. Thank you for choosing us for your storage needs. If you ever need anything, feel free to reach out at (208) 500-0006.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "neutral"
    },
    {
      "id": "8fc179f8-88b4-4204-8c29-bcb33d2e6e33",
      "author": "K MUNSEE",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbS2mSL3B3S6cg5j3rP6elShYEotnURlffsJcJuzUo1cMbGQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Made a quick stop to rent a unit. John was extremely professional and courteous.",
      "date": "2024-05-04T16:17:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're pleased to hear that John provided you with professional and courteous service. Thank you for choosing Storage Star Twin Falls.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6d02b0f6-9d33-44ef-8059-3fb1f7062ea4",
      "author": "Micheal Corless",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBoI8h5oFb8RO-IE8VKzRiG5RB0DFdgNANB05JhyVvpB5CQQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great to deal with!",
      "date": "2024-04-27T17:41:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear that you had a great experience with us, Micheal! Thank you for choosing Storage Star Twin Falls.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f10f81fd-64ab-44fe-a1cb-9a4950d352ed",
      "author": "Lexi Harris",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJDHHGUf1ZO2sZJ-g1vrXPZrQ_Y3LVoNn7md4FOcJ-moqr334I=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very professional and I was in and out quick! They made sure I was getting the best unit for me. Would definitely rent here again!",
      "date": "2024-04-26T16:55:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are thrilled to hear about your positive experience, Lexi! Thank you for choosing Storage Star Twin Falls. If you ever need assistance in the future, feel free to give us a call at (208) 500-0006.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b571bc01-b1b8-4c0b-ab48-7a1ab154727e",
      "author": "Angie Williamson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLHQV0wBFyG4xSVokRTHnjnze66TnyIR5YRTn7weT8dXAlgA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John was awesome!!!  Thank you John",
      "date": "2024-04-25T22:50:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Angie. Thank you for choosing Storage Star Twin Falls.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c2f9dd80-4b62-45ad-9684-a3a6d309cb72",
      "author": "L K",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqcdna7gzY4IMmA3WQSQQJi7wjaWc-LJ5ky63OyZ-nsD4cqZthvA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Quick and easy orientation. John answered my questions, making sure I understood everything. Much less starting cost than I expected.",
      "date": "2024-04-06T21:38:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are glad to hear that you had a positive experience with us, L. Thank you for choosing Storage Star Twin Falls!",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7d60f9a8-35b5-4c90-9e21-a2eac5c54c7d",
      "author": "Teasha Mcclain",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr_DeVeXuNs7LY5bDUH9rOcX4qxIpruwpRXfnqNsS03VrkIA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John was great!!! Very nice and explained everything very well!!!",
      "date": "2024-03-28T18:06:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Teasha! Thank you for choosing Storage Star Twin Falls. If you have any further questions or need assistance, feel free to contact us at (208) 731-1000.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9f8c8a77-7d31-402d-bb20-a396833778aa",
      "author": "Amanda Castillo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7rHhX4mzlOf-8DTv6vrEUCEfWMLzfv6qV7qVm7XQ0uxYeufuuqQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fast and Friendly and even showed me a few units. definitely recommend!",
      "date": "2024-03-08T19:39:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Amanda! Thank you for choosing Storage Star Twin Falls.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f5181d07-b801-4c20-a1ae-3b87f0ae481a",
      "author": "Danielle",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4JqjXIShMw_Ai21-fU7xuQfi_mM_qxNcYbtuRZ96op-NAqAChWQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Logan is nice super easy to work with and I love that it is gated",
      "date": "2024-02-28T22:56:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're glad to hear you had a positive experience with Logan and that you appreciate our gated facility. Thank you for choosing Storage Star Twin Falls.<br><br>Sincerely,<br><br>Storage Star Twin Falls",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d5608c57-8add-4406-bfeb-a9947bb86e6a",
      "author": "RANDY WENSLAWSKI",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIpQC_Wz2eWlS3r3ZvUXNuOyd4gmH7FZAGnEhjdVb8CNHJKoOf=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John was very helpful",
      "date": "2024-02-16T16:58:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We appreciate your feedback, Randy. Thank you for choosing Storage Star Twin Falls.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e7a2ffdf-4e30-47bc-89b4-2fb821c8054b",
      "author": "Stacey Gerber",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnoJ7PkrWlXI-EmijWFKqUXthSAf1NxT3Ew0aCj6lzczv4HQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John was so helpful in getting me set up with my first storage unit! Explained everything well and was super friendly. Great experience.",
      "date": "2024-02-14T00:55:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to leave us a review, Stacey! We're thrilled to hear that John provided you with excellent service and made your first storage unit experience a great one. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (208) 731-1000.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "70bd2ea3-7d8b-4227-bf8c-796a2f124acf",
      "author": "Pastor Anne Palma",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3Tl0VK0pM5DFLtuvHTtIE9G_CsXTEr9aFfFdCQanTzPq3Zg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John was awesome!   Clean office!   Great prices!",
      "date": "2023-12-21T17:20:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Pastor Anne! We're glad to hear that John provided you with excellent service and that you found our office clean. We strive to offer competitive pricing to our customers.",
      "replyDate": "2024-07-10T01:02:03.000Z",
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "84a2d8a1-6276-44fe-8826-723f50c5ae6e",
      "author": "Jenifer Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeyV1RVAUszmXaKrp3lY-TytGegRQ3AETxaP1yqfnyIv718Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "John was very helpful,  very polite and answered all of questions.  I would 100% refer them",
      "date": "2023-12-06T22:34:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind words, Jenifer! We're glad to hear that John provided you with excellent service and answered all of your questions. We appreciate your recommendation and look forward to assisting you with any future storage needs.<br><br>Sincerely,<br><br>Storage Star Twin Falls ",
      "replyDate": "2024-07-10T01:02:13.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "49eba7c5-8e6b-4451-b35c-96622c90baa2",
      "author": "Sandra Freeman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9QK-E68pQNbXrO63Oj-filz2EQZO74rKwKWrLWX0vsW7ffHA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Pugs",
      "date": "2023-06-21T16:28:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "47eff39c-3e32-4092-9d31-056dad2205fd",
      "author": "Kaleb Gourley",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9i71i_aLwrJfg0wQYE_YksyCtA-zxlYzWFhjsuI984qff4rmT=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "very quick and easy online reservation. clean location and friendly staff!",
      "date": "2023-06-17T21:21:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Kaleb! Thank you for taking the time to leave a 5-star review for Storage Star Twin Falls. We are thrilled to hear that you had a quick and easy experience with our online reservation system. We take pride in our clean and well-maintained location, and our friendly staff always strives to provide exceptional service to our customers. Thank you for choosing Storage Star Twin Falls for your storage needs. If there's anything else we can do to assist you, please feel free to give us a call at (208) 731-1000.",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "06b38d03-3933-4dd2-93c0-46a15b67eee6",
      "author": "Timmothy Litherland",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOSSKITFVphgcPbrTszJCVmXM-wBQeGRstkj5_ZZ-VFZOs08Tq=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mike was awesome, very knowledgeable and helped me out awesome",
      "date": "2023-05-01T23:36:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Timmothy. Thanks for taking the time to share your positive experience. We truly appreciate it!",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ddd1fee6-b112-410d-b6a9-c6ad6c397ba5",
      "author": "Brianne Peden",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJqQtpQfgO1kK82ckzMWmIUOQbs1E3uHau-sDZL-EPKU7DiQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I have used a lot of storage facilities, I’ve never had a bad experience, but Beth at Storage Star is just flat out amazing!! She is super sweet and helpful and I kind of love her already!! If you are needing a storage unit definitely try here first!!",
      "date": "2023-03-30T01:32:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for sharing your positive experience. Storage Star is committed to being your one stop shop for all your storage needs! Storage Star is committed to providing excellent customer service. We're glad Beth have helped make your life easier. ",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "neutral"
    },
    {
      "id": "55be3ce2-e8bf-4523-a87d-9277894dd1ce",
      "author": "Breezy Ann",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZxrlDIHCRxgB-lxCOc1deuHLvctY_mecKHc3WJVwMYy_3xrFh=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2023-02-14T02:12:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Breezy. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2f6bb7c7-6632-4f81-8d5b-d047c01813e3",
      "author": "Mar Rogers",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKu3KN5hyJkVY_hHcdvXZJWNs26gVL64K1GpoKtIYXZxs1tIQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Was a easy rental. Mike was knowledgeable and friendly.  Would use them again.",
      "date": "2023-02-06T22:45:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3d10f149-7dff-4854-9945-3cff25c43d47",
      "author": "Amber Randall",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuMQwCZtCmf2bc6pbdLBEpii6EUmIA50HPlXNKN3nyP32oHQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "So far so good",
      "date": "2023-02-06T15:03:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Amber. We appreciate the rating, and are glad we could provide you with a positive experience!",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5f68d323-6f97-4ca6-9edd-3236e2db2db4",
      "author": "Daniel Garcia",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHIRlm0KiwTxBgCdOZ9fUm0936DEvjFh0TdLHHTNZc26KxWg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Storage units are great with different sizes to choose from. Price is responsible. Like the fact it has a security gate . Staff is great and courteous. Beth was helpful and was able to answer any questions I had regarding the storage unit. 👍",
      "date": "2023-01-29T04:43:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for sharing your positive experience. Storage Star is committed to being your one stop shop for all your storage needs! Storage Star is committed to providing excellent customer service. We're glad Beth have helped make your life easier. ",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d42df876-f364-40f6-81a0-e0333a1f1b1c",
      "author": "Pumpkin Contra",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWw4WURT7I3pI70NVe92qTLiE3MgKXyCkq0NlyYuMxj8E_AIw3J=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place to store all your needs clean storage units available great staff (Beth) and facility aboard to assist you.🌟⭐️⭐️⭐️⭐️🌟",
      "date": "2023-01-29T04:37:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "10c4706b-4f05-4691-9fa7-73a33f6160e1",
      "author": "Brian Neitzke",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgGvL05vn4DDNkEmdSlDdHWwkTGpXWLSvnyjsF9DengIGCiA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Been a client for years and have been satisfied with services provided. Beth Garcia has been wonderful to deal with and very helpful whenever I have questions or issues with my unit. Very knowledgeable and pleasant every time. I would recommend her for anyone looking for a unit or help with an existing one.",
      "date": "2023-01-27T21:17:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Brian. We are thrilled to learn that you had a positive experience with us! ",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6207790c-17b1-4ff2-971c-b62bc97ff98a",
      "author": "Tracy Lewis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX43Lia0RgqA8XfzUoPFA97fxVUBouDc8QcwOoPZE1jR5rYFDisaA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Beth is amazing, she exceeded my expectations. She was informative, and not in a rush. She valued my time and took all the time I needed to insure I was happy with my decision to store my valuables at Star Storage. I would definitely recommend Star storage to my friends and family❗️👍⭐️⭐️⭐️⭐️⭐️",
      "date": "2023-01-27T20:45:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Tracy. Thank you so much for rating your experience with Storage Star so highly! ",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a829d81c-5c7f-4207-9367-1cbbcff533ac",
      "author": "Drake Ekard",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtNqOcSsJXv5_kunc5IMpzIcgo4QiyQ4VkjZq4iKuwUNwnD2E=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service, great prices, very secure. Carlos Llamas was extremely helpful, friendly and had answers to any and all questions. Without a doubt will use this service should I need it again in the future.",
      "date": "2023-01-10T03:02:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for sharing your positive experience. Storage Star is committed to being your one stop shop for all your storage needs! Storage Star is committed to providing excellent customer service. We're glad our staff have helped make your life easier. ",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1f8be3c4-5d35-421a-8ff1-da6da4d26b39",
      "author": "Bob Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItafFQg5yTZitTYjvH-1BxYpLs0cwdeiFD1SEhw9IfPNG6nQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Beth Garcia was terrific.  Great facility.  Definitely recommend!",
      "date": "2023-01-08T19:34:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1cb9815d-0c6c-4e14-899c-28b845750a00",
      "author": "Robb Steinke",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpASf-mQdTJdIbGHFBJjWW3QzV9psnAoDbQTTadQzymH6-Sw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Storage units are well built and clean.  Staff is excellent especially Beth, she is the best.",
      "date": "2022-12-31T22:59:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "506227d3-1df9-4eee-8965-9daa77df9313",
      "author": "Robert Andreason",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2y1V0Gqubn1-Awt1OVx1SmY2L70OKFAagLAZPva0G9GX44q3iqQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Beth Garcia was one of the greatest the help she was very friendly very courteous professional we loved her we hope that she never goes anywhere and we would only do business with Beth Garcia schutz how much she really has earned our trust respect and admiration sincerely Robert Andreason and Donna pluff",
      "date": "2022-12-15T22:31:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Robert, thank you for taking the time to leave your feedback! Here at Storage Star, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Storage Star! ",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9fa77180-eb52-4ad9-a4cf-d82dd3ae8aee",
      "author": "Dave Ahlers",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHvJzQX3JMPFObZsTRpFi8rZZ7fYWwcbJfgY9-J8SZ0GoG_9Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I needed a place to store my raft for a month. Michael was very helpful in getting everything set up over the phone so that I could drop the raft off after hours and continue south. Great service, facility looks very secure.",
      "date": "2022-08-01T02:26:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Dave, thank you so much for taking the time to leave this excellent review. We really appreciate your business and your helping share the word about our superior facility and service. In appreciation, we would like to extend the offer of referring a friend and both of you receiving one (1) month of free rent. Contact your rental office for more details.",
      "replyDate": "2023-07-10T01:02:13.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    }
  ]
}