{
"summary": {
"average": 4.9,
"total": 332,
"distribution": {
"1": 8,
"2": 1,
"3": 1,
"4": 4,
"5": 318
}
},
"reviews": [
{
"id": "c4c7e00e-84eb-4abd-bf2e-bda01b22fce7",
"author": "Sim Simas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN4bGMkcrHv9lQhSudfqCEfCAwNFiqlfztde5bv7dD1FSu5sk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-09-29T20:52:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Sim. We appreciate your support!",
"replyDate": "2026-09-30T13:13:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad259a49-b63b-44fc-b343-5f8d1c48082e",
"author": "King Dom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGZlrFAtEBXcnV1jIzCPoKKrRTaZueG-LE-rmOE4kPsUqRbKeGbw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Renting at Storage Star is Excellent!! “Larissa” has provided excellent customer service and I highly recommend everyone to use this facility.",
"date": "2026-09-26T19:30:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, King Dom! We are thrilled to hear that you had a positive experience renting a unit with us. Melissa is a valued member of our team, and we will be sure to pass along your praise to her. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future!",
"replyDate": "2026-05-01T13:13:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e241792-4d12-46e5-879e-fe3d3e3d0fa8",
"author": "Victoria Winchell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhpSUCLdMTuZbL-fVIpa-VvFwQa_E6Png9xQcYOU-Yi0BuGZo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laresa was phenomenal. Explained everything in detail, walked me to my unit and was very friendly!",
"date": "2026-09-15T19:46:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Victoria! We're so glad to hear Laresa took great care of you and made sure everything was clear. We'll be sure to share your kind words with her.",
"replyDate": "2026-09-17T13:13:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a20bde1b-c139-40b6-9fd9-149481d8cbb1",
"author": "Kendra Kay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVp5UPoKo0ebP9mPFeKkwTxHtoOjxfId4Dc0FeYDrcpbNLPxIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laresa was awesome ... great customer service",
"date": "2026-09-15T17:04:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kendra, for your kind words! We're glad Laresa could provide you with great customer service. We'll be sure to share your feedback with her.",
"replyDate": "2026-09-17T13:13:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5da06a5a-c0d4-4c32-8e06-0253f65a4cbf",
"author": "Evan L",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKh_XrulJwSjqPzLz2qDsvwFTMKbHsKuhgfyRizAeERENngNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "LaResa is always a pleasure to work with she keeps the property clean she is always happy to help",
"date": "2026-09-15T14:59:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Evan! We are thrilled to hear that LaResa provided you with amazing customer service and helped you find exactly what you were looking for. Our team takes great pride in ensuring our facility is clean and welcoming for all our guests. We appreciate your feedback and look forward to serving you again in the future. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2026-08-01T13:13:31.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c90ae53b-2b3d-4dca-9074-ab518325143c",
"author": "Orange Hand Vintage",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTvuipDOuddFuDNFCiL9ehuMB7Kox3nyZeeAuwSWa4y2jeyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs. Laresa did a wonderful job with helping us get everything needed to move in. She got us in & out in a timely matter while assisting other customers. She was able to answer all our questions & any concerns we had.",
"date": "2026-08-19T20:18:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Orange Hand Vintage! We are delighted to hear that Mrs. Laresa provided you with excellent service and made your moving process smooth and efficient. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We are always here to help!",
"replyDate": "2026-09-01T13:13:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e319342-5d54-4a19-9ed3-f9f1a25bdd12",
"author": "A S Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKs2QcGfVqleQL0anANVdFIiAGYQCu4OjMParc_TxuLdHToog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laresa was a pleasure to work with and made the process super easy. We feel this is a great place for our belongings and would recommend it to others in need of extra space.",
"date": "2026-08-13T21:27:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thanks! We're thrilled you found our service easy, ensuring a smooth experience. We appreciate your recommendation! Remember our free Amazon pick-up service for your next visit.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-09-01T13:13:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "7430645d-5c28-4df8-9c92-82382b947b34",
"author": "FransFilms",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQ3zGEgloHbRk6OJSOvRBzGOg7qvz9-3qLGx5ydD3aPRmdqhfF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laresa was absolutely wonderful. She walked me to the units that were available so I could make sure the space I chose was sufficient! 😊",
"date": "2026-08-10T21:43:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, FransFilms! We're thrilled to hear that Laresa provided you with excellent service and helped you find the perfect storage unit. If you have any more questions or need further assistance, feel free to reach out to us. We're always here to help! 😊",
"replyDate": "2026-09-01T13:13:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f675d268-875e-4b22-8313-fe4fb5427b9c",
"author": "Ramon Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMh2l1RzQsS1gNqCWCtBkbweuGWUqOVR7lU5MntfG0jpMuvIo=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager Laresa didn’t have any help when I arrived but yet was still sufficiently capable of assisting myself and another customer at the same time. She was very patient, knowledgeable, and quick. There’s no doubt in my mind to recommend this location to others, thanks to her great customer service!!!",
"date": "2026-08-03T14:34:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ramon, we're thrilled to hear about your exceptional experience with Laresa! Her dedication to outstanding service shines through. Thank you for recommending us - we truly appreciate it!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-09-01T13:13:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3f79f965-eb69-4e4f-9a15-69be45e22981",
"author": "Paris Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3StcY2-Cj7vW66yOnfUMXFs2zg72t2wGYLVBc1WUA072c9Rpk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laresa has awesome customer service. She made sure to assist me with the process of my order and finding my unit!! thank you fir being thevawesome manager that you are!!",
"date": "2026-08-03T14:29:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Paris! We're thrilled to hear that Laresa provided you with awesome customer service and made sure you were taken care of throughout the order process. We'll be sure to pass along your compliments to her. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your feedback and are always here to help!",
"replyDate": "2026-09-01T13:13:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0220958-dba2-4b76-b768-d6af46f13d41",
"author": "Jada Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3dIQZjo9M_XTB0fxgRaSQRWryqu7wQOmXe4uacjcLxo7ShCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager Laresa is very kind and has Great customer service, I Highly recommend coming here !",
"date": "2026-08-03T13:48:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jada! We're thrilled to hear that you had a great experience with our manager Laresa and that you found our customer service to be top-notch. We truly appreciate your recommendation and look forward to welcoming you back in the future. If you have any questions or need assistance, feel free to reach out to us. Have a wonderful day!",
"replyDate": "2026-09-01T13:13:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "457e371d-29ef-43ae-9c1f-29482775d383",
"author": "Dorothy Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvPmXSYoGDjrbYTbHl2QA4c_MTA1t_w1Km1Kwy-Fneyzrj7j5F=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am very pleased with the service I received today!!! If I could give 20 stars I would!!!! Laresa was great and very professional",
"date": "2026-07-30T14:18:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Dorothy! We're thrilled you had a fantastic experience with Laresa. Your 20-star review means the world to us! We look forward to your next visit. Total storage satisfaction awaits you!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-08-01T13:13:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a8b3e979-bf1d-4a54-a20b-ab71b7fc16d5",
"author": "jeff williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEuXBXvZOV181Osl6JTg8L1U1NAnAgMNX5cdCWmRxopA03Ncgo4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service!",
"date": "2026-07-01T17:08:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jeff Williams, for your kind words! We are thrilled to hear that you had an excellent experience with our customer service. If you ever need assistance in the future, please don't hesitate to reach out. We are always here to help!",
"replyDate": "2026-08-01T13:13:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a5220c4f-c5b8-492e-9a27-cda2fa0c54ae",
"author": "Cheran English",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiKFQfmN9uXiDY3ZO_uebG8PkTDi0A37blpxKtqq5nZmg8hA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "LARESA is wonderful and very helpful. Thank you for your assistance. Very clean facilities",
"date": "2026-06-22T16:07:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cheran, thank you for the glowing review! We're thrilled Laresa could assist you. Our spotless facilities are always here for you. We appreciate your feedback!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-08-01T13:13:31.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "50791d25-7c58-41c7-a5c6-d045f9821785",
"author": "J. Muldrow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_lOY1iGnSGVcOw3UruCxO6AUviuD7HL0TKqo7lGTKu8cABh3Nww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laresa answered all questions I needed answers to and very polite. Highly recommend.",
"date": "2026-06-12T16:09:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jessica! We are thrilled you had a positive experience with Laresa. Your recommendation means a lot to us. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-07-01T13:13:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0d30073e-ec37-41bf-a6fd-25ee7600f4d7",
"author": "Ally Jacobs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHkNE81XfrbyE43n6TehxYzgGGlZiR6Sp-NeCa_GnUS9-d_83n=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to set up an account! User friendly.",
"date": "2026-06-08T16:05:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ally, we're thrilled you found setting up your account a breeze! Providing a user-friendly experience is our priority. Thank you for sharing your positive feedback!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-07-01T13:13:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f7c5757-756d-460a-87b4-d7850aafcfa0",
"author": "Bree Bynum",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu6Lb91joVfgM15ZZ7SjJL0jne2ycI7sCYVoZtb8dPpjK28brh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Williams was amazing.",
"date": "2026-06-03T19:50:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Bree! We're thrilled to hear that you had an amazing experience with Ms. Williams. If you ever need any further assistance or have any questions, feel free to reach out. We're here to help!",
"replyDate": "2026-08-01T13:13:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "415674ce-b10d-45fd-8dff-bbfe740925ee",
"author": "Zonelle Lake",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTs3V1n016S5HPl9HOPVr0EeyhAnAsiBDl2VYj-X71t9VafA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Laresa was easy to work with, extremely helpful and had great customer service! She certainly made my experience very pleasant!",
"date": "2026-05-27T19:28:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Zonelle! We are thrilled to hear that you had a pleasant experience working with Ms. Laresa. We strive to provide helpful and friendly customer service, and we're delighted that she was able to assist you effectively. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!",
"replyDate": "2026-06-01T13:13:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a02f06a-2b07-4466-9abf-9f44a1f7f3e4",
"author": "Pamela Fielding",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfg2SNnpL9cpsvgkyEmhLg9W4ANaS9FgVfbeFIgjMMzNGWSSUj1Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome service! LaResa made my experience less painful and pleasant. I will definitely let everyone know.",
"date": "2026-05-23T14:31:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Pamela! We're thrilled LaResa could make your visit a breeze. We appreciate your kind words and look forward to your referrals. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-07-01T13:13:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7e80aa2-8a0d-49be-b313-c1626a8fd8ef",
"author": "Michelle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmZB8RctajluxNwjX4jlRkHNaxowhOiIDDGFuXdDLCI79c6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "LaResa was great. Walked me around to get the correct unit for me. Made the process easy, very kind and professional.",
"date": "2026-05-16T21:20:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Michelle! We're so glad LaResa was able to assist you in finding the perfect unit. Our team strives to make the rental process easy and enjoyable for all our customers. If you have any more questions or need further assistance, feel free to reach out. We're always here to help!",
"replyDate": "2026-06-01T13:13:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1dbaf0ec-f919-4634-bd9a-ec6a205d1cda",
"author": "Adrienna Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfVVtD0tIVjHNe03dq2t1QIjytt8kAiCmXsvtY_HKQdbnUjmo3SQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "LaResa was so awesome. Such a different experience from just a couple of months ago from when my son rented a unit. She explained everything thoroughly. And answered all of my questions with a pleasant attitude.",
"date": "2026-05-16T15:38:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Adrienna! We're thrilled to hear that LaResa provided you with an awesome experience and made sure all your questions were answered thoroughly. If you ever need anything in the future, please don't hesitate to reach out to us. We're always here to help!",
"replyDate": "2026-06-01T13:13:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f557d979-af9d-4d76-848f-0602e24d9518",
"author": "Bennie Battle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOjx9t3oek4Xhm7SUykgqNGkTcr9zqghTJY7Vc7m0Ot7UFNGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laresa was very professional and helpful!",
"date": "2026-05-13T15:09:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Bennie! We are thrilled to hear that you had a positive experience with Laresa. If you need any further assistance, please don't hesitate to reach out. We are always here to help!",
"replyDate": "2026-06-01T13:13:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c3368665-be81-42fc-8f38-05cd3d5e2cb1",
"author": "Kejah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrMQ1NT-2qSPMrP_AVI-ntb8cqza8LT_3lyQx5u7PRECiFcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Melissa is the best!! I found out I needed extra space at the last minute and she set me up with a new unit seamlessly! Me and\nMy parents were very appreciative. Fantastic customer service!",
"date": "2026-05-06T22:21:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kejah, thanks for the stellar review! We're happy Melissa provided fantastic service. We aim for total storage satisfaction and are delighted you and your parents had a seamless experience. Remember our free Amazon pick-up and drop-off service! See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-01T13:13:47.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "07d691d7-4006-47e3-89f3-18068649c83e",
"author": "Robin McElhannon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfkIRrKrtOMKWSxtaG7hV9r7Dybq8hrnqLZMQQGrlx6ypKmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great inteoduction",
"date": "2026-05-06T16:47:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Robin! We're thrilled you had a great introduction to our state-of-the-art facility. We appreciate your feedback and look forward to serving you again. Have you heard about our Amazon service and referral program?
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-01T13:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2af1dfd7-9a2c-448a-8d9f-355d307921e2",
"author": "Derrick Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYzYqFJjhlErsm3pjMmIUkQT7yQHuQRcMvNOQ9EF7jkaDMDnhB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service",
"date": "2026-05-05T22:36:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Derrick! We are delighted to hear that you had a great experience with our service. If you ever need any assistance in the future, feel free to reach out to us. We are always here to help!",
"replyDate": "2026-06-01T13:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9be671d4-2127-4024-afc0-3fed2f2b099f",
"author": "Catherine Alley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUG5Aa3VVXec80wKOHRsQspyI2E52iLjADNm1TzhA0KfqHyd5SPAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was very helpful! Place is very clean",
"date": "2026-05-05T21:44:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Catherine! We're thrilled to hear that Melissa was able to assist you and that you found our place clean. If you ever need any more help or have any questions, don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-06-01T13:13:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "008d5066-7358-479f-98c7-972cc22290de",
"author": "Antoine Corbitt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-JZMvtU1DKdnBgz9VLdvxBzT-0B5PsTd8sS_XungFWnBndi--eQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rachel Glanton and Melissa Clark had great customer service and went above and beyond to help me.",
"date": "2026-05-05T21:10:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Toine! We're pleased you had a fantastic experience with Rachel and Melissa. We appreciate your kind words and look forward to your next visit with us! Don't forget about our free Amazon pick-up service for added convenience.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-11-01T13:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82a95c8b-a4d5-442e-98e7-9cb80e111554",
"author": "Courtney Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3Ofhx0ztbBZwZX4uQ-kUiFr6Zm-1Ehm8cjVJb8fwhZpbapQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa is awesome",
"date": "2026-05-05T20:31:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Courtney! We're thrilled to hear that you think Melissa is awesome. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-06-01T13:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ecbf3c9e-62e4-4401-a633-10e6950dfb83",
"author": "madi jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9Xo2fBntiCBEcPeyC-X8j5LO5hhcbksrGhQ4zdyVXwWDkhGUD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy process and friendly staff",
"date": "2026-05-05T20:00:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Madi Jones! We're thrilled to hear that you found our process easy and our staff friendly. If you have any questions or need assistance in the future, feel free to reach out. We're always here to help. Have a wonderful day!",
"replyDate": "2026-06-01T13:13:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7d27c364-b751-4e42-8213-69cfacbb5dba",
"author": "Danielle Ramsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJXloeS1OELZSvaaOIyL-WBdu92dQZHz8PpfUR2O1vkxZjxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage unit location ever Ms. Melissa is the best ever",
"date": "2026-05-04T17:42:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Danielle! We are thrilled to hear that you had a great experience with us and that Melissa provided excellent service. If you ever need anything else, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-06-01T13:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4bd5f08-70d0-4cd7-9da0-49c4b4ab6d20",
"author": "Elle English",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUStW8LcoE2HOMI-p7SSq9X54JIb1wysLDIIjQqTOPVLsB3YoFk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-04T17:13:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Elle, thank you for your fantastic 5-star rating! We're committed to providing total storage satisfaction and are so glad to have met your expectations. Remember our free Amazon pick-up and drop-off service! We appreciate your support and look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-06-01T13:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4c2ea4cc-3889-4dd8-adb8-212b35169fac",
"author": "Ashley Walpole",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7jjLVnTB7RWnctd3XbuxHo8BosYXXrFSv3yUYQj6gq4sxKmJ0nw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I love the customer service that I received at YourStorageUnits. Her name is Melissa, and she is so fabulous!",
"date": "2026-05-01T20:43:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Ashley! We're thrilled to hear that you had a positive experience with Melissa at YourStorageUnits. We take pride in providing excellent customer service, and we're always here to help with any storage needs you may have. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing YourStorageUnits!",
"replyDate": "2026-06-01T13:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f700742d-4188-4cc6-8578-2ff6e0fff032",
"author": "Lee Leblanc",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqlvV66x9gxNRoInwZHGNpNTSamttUDNxgqewp7F5AQ5xmitwI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-30T18:53:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Lee Leblanc,
Thank you so much for leaving us a 5-star rating! We are thrilled to hear that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We are always here to help!
Warm regards,
[Your Business Name]",
"replyDate": "2026-05-01T13:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b122923-202c-44fc-8ff3-9dffd1002a67",
"author": "Hyland Sherlock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh_Lns21QhGh-pFBsIbIQrbkSccvEHWhif7ImIttfFBQP5JQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-30T18:28:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5-star rating, Hyland Sherlock! We are thrilled to hear that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We are always happy to help!",
"replyDate": "2026-05-01T13:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "667b534b-8184-48d8-b6b5-da1e96fa9c9b",
"author": "Leah Sherlock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTVm9xuJr0b5lM5lLuTCWp0nBly5CrusW-g4nTfwplIUVRfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-30T18:28:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leah! Thank you for your fantastic 5-star rating! We’re delighted to hear you’re satisfied with our state-of-the-art facility. Your support means the world to us. We look forward to serving you again!
Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2026-02-01T13:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "151a7a65-4bc7-4166-a0b8-ab7f61c93104",
"author": "Shareka Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfarUDOt9UcmOkt8a6oG5CL6Mj7WJWOIvT8uGlSTtENBOLSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-25T21:08:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Shareka Johnson! We appreciate your feedback and are glad that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We're always here to help!",
"replyDate": "2026-05-01T13:13:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e0de462-2177-44fc-a7f2-a0aa48661445",
"author": "Sekina Tillman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsFkC0klI6dsaXXNqL0lzItcPVJL7AzhxSlpEOkr8x8rED2MD2=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10 VERY professional & nice ! Also very clean I would advise anyone to rent storage here",
"date": "2026-04-25T14:30:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Sekina! We are thrilled to hear that you found our team to be professional, nice, and our facility clean. We strive to provide excellent service to all of our customers. If you ever need anything else, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future!",
"replyDate": "2026-05-01T13:13:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "57fbe707-2109-4f17-9c6d-6c4e9f11b321",
"author": "Lance Patno",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxh0F2M9ilzziIE9VhBbuxPDCtpYbaCdPer3rDBBp1GYsZ6x2n=s64-c-rp-mo-br100",
"rating": 5,
"text": "Impeccable service, Melissa was very helpful in us getting a unit, I definitely recommend asking for her in the future.",
"date": "2026-04-24T17:55:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Lance! We are thrilled to hear that you had a great experience with Melissa and that she was able to assist you in getting a unit. We appreciate your recommendation and look forward to serving you again in the future. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us!",
"replyDate": "2026-05-01T13:13:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b77a0269-2efd-4cd6-b5bf-b38beafee410",
"author": "Charles Meyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqei-DeIdSqnljHFNF79h-koZWKCGh-c5K4ZnqIUfSkw6ETA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean facility, great employees in the front too",
"date": "2026-04-23T16:12:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Charles! We are thrilled to hear that you found our facility clean and our front desk employees helpful. We take pride in providing a friendly and welcoming environment for all our guests. If you need any assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to welcoming you back soon!",
"replyDate": "2026-05-01T13:13:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4db57fd6-a0e1-484d-b54c-7c8b27b781c0",
"author": "Sherita Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItsZDsdisn0M-uIiQfREIzNSpsW24zS5LanSWR2OlOcBDlLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-21T17:51:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Sherita Brown! We are always here to assist you with any questions or concerns you may have. Feel free to reach out to us anytime. We appreciate your feedback!",
"replyDate": "2026-05-01T13:14:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89b1b22c-9565-4212-9265-08aad51a32ce",
"author": "Madison Whittle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBfWuIuJZ9ub8hLpVfr0u5256IkRucGlciEYcp1xupk75WR8YY=s64-c-rp-mo-br100",
"rating": 5,
"text": "they were amazing and both very helpful!",
"date": "2026-04-06T19:27:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Madison, for your kind words! We are thrilled to hear that you found our team amazing and helpful. If you ever need assistance again in the future, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-05-01T13:14:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0b28641f-553c-4af2-9fce-b83dfd8c9aad",
"author": "John Clements",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGkMcZ15jLGxItv8GAGBLg8HKLkuq-2X8aeqFYWzEsiKTi5cM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience getting my storage unit! The whole process was quick and hassle-free from start to finish. Melissa & staff was friendly, professional, and took the time to answer all my questions, making sure I got the right unit for my needs.\n\nThe facility is clean, well-maintained, and feels very secure, which gave me peace of mind leaving my belongings there. Pricing was fair and transparent—no surprises.\n\nI highly recommend them to anyone looking for a reliable and stress-free storage solution!",
"date": "2026-03-27T13:47:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, John! We're elated you found our facility secure, clean, and hassle-free. Melissa and our team are here for you! We appreciate your recommendation and look forward to serving you again. Ask about our free Amazon pick-up service and drop-off service next time!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-04-01T13:14:02.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "667d9b57-0def-463f-8245-426fda69d07f",
"author": "Earl Mingo lll",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqVIjHEFMn89yk_rKOLJnHCZhUQG25hBFfAye0ir-sckE9HYVX=s64-c-rp-mo-br100",
"rating": 5,
"text": "❤️❤️",
"date": "2026-03-23T20:51:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and the lovely heart emojis, Earl Mingo lll! We're delighted to hear that you had a positive experience with us. If you ever need any assistance or have any questions, feel free to reach out. We're here to help! ❤️😊",
"replyDate": "2026-04-01T13:14:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd9d4e8f-f75c-438a-acb3-99a91cec8e2f",
"author": "Ron Gaham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwjFpHab2FtNDwABbbV_OFoocZocdKAibX8axDud3CqXtPb3gD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff pleasant, and helpful. Facility clean and quiet.",
"date": "2026-03-19T15:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Ron! We are thrilled to hear that you found our staff to be pleasant and helpful, and that you enjoyed the cleanliness and peacefulness of our facility. We strive to provide a welcoming and comfortable environment for all our guests. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back in the future!",
"replyDate": "2026-04-01T13:14:02.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0778ce9b-90d6-4ac9-9471-e9166869fd8e",
"author": "Leandro Bicalho",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX64q9v4HAD8BlE3u0UQVAN4_qJYQBtR4zzJ2NGLHo66WZ_yK4d=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-19T15:00:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating, Leandro Bicalho! We're thrilled to hear that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We're always here to help!",
"replyDate": "2026-04-01T13:14:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ac6b5c0-5896-4d6e-8f5e-5b662a25c96e",
"author": "Daniel b Byrd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrv4WXTP_0O9vPg5vkOhgEyTc3MBpPRB1NbCVUHlO2x6QCHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-28T15:22:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Daniel! Thank you for your fantastic 5-star rating! We're committed to maintaining high standards and ensuring total storage satisfaction for you. We appreciate your support and look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-01T13:14:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39643683-2091-4236-8806-36a8304b164d",
"author": "Heather Byrd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzzD0g7656tSoAQbBo6hgnbttER8VfiOkTQ0LcLsLeEGLF2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-28T15:14:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Heather! Thank you for your fantastic 5-star rating! We're committed to providing total storage satisfaction and appreciate your support. We look forward to continuing to serve you!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-01T13:14:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1b9f43a3-8320-477c-a8b1-b2a410bee8e1",
"author": "Keanu Ballesteros",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOTZzD8wwNd8rzqYARiOMVAHjkuB-xTBaTgPbITW0I7-ylAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-26T18:04:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Keanu! Thank you for your fantastic 5-star rating! We're committed to providing total storage satisfaction and appreciate your support. We look forward to continuing to serve you!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-01T13:14:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e644b12-2cbc-4368-b382-4e2e2697ebb2",
"author": "Vernon geter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJx5gZyYMsyjf0SRZtg1IVXe8XCWpCdsxNpCNc0DhsaPIgE0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed a bigger unit and got with no problem. The ladies were very professional and super helpful. Melissa and Rachel were awesome.",
"date": "2026-02-12T22:08:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Vernon! We appreciate your kind words about our team's professionalism and helpfulness. We're thrilled Melissa and Rachel provided excellent service. Remember our free Amazon pick-up and drop-off service! We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-01T13:14:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fcc58fca-e26f-4c2d-9c7a-5aece68cded6",
"author": "Tiffany Woody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOYSRks3j6_7Mmebv_0qNOoDePptLiwheW3mZPiBpJiSYKAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mellisa and Rachel are awesome.. They have really helped my dad and I.. Your unit is safe, climate controlled, gated, and watched 24/7.. Thankx ladies",
"date": "2026-02-06T21:01:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tiffany! We're overjoyed Mellisa and Rachel could assist you and your dad. We take pride in our secure, climate-controlled units. We appreciate your kind words. Remember our free Amazon pick-up and drop-off service! See you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-01T13:14:02.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "b5caff0e-1753-490b-b18f-acb7291bc86c",
"author": "Stacey Phelps",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcIcezv_xF9tbutzmhNiVQyXl1QVsmzcrKSRxmOr9WpPEI9Tc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was friendly and very helpful!",
"date": "2026-02-02T19:27:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Stacey! We're thrilled you found our team friendly and helpful. Your feedback means a lot to us. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-03-01T13:14:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e19f3468-68ec-45bc-9893-17f111ee09a0",
"author": "Ben Clark (GoFerBen)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmB_YdAxvhgclUIz_E-hHSVz0nRZN5o7zjgYQ2LDAqiRwWHMQc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great and friendly staff, secure property and clean units.",
"date": "2026-01-30T17:46:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ben! We're thrilled you appreciated our friendly team, secure premises, and spotless units. Your feedback means a lot. We'd love to see you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-01T13:14:02.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "52ccacad-f638-430f-b2d8-b45adaa16fc5",
"author": "Lourdelys Betancourt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0x_FLsRQIkGzKm4_gDc8RQqIz0i2BRQf41re05tRZGw67S_c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa it’s too sweet and helpful, it’s very easy to rent here, and storages are comfortable",
"date": "2026-01-24T17:35:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your kind words about Melissa's assistance and our comfortable units. We're thrilled you found renting with us so easy. Your feedback means a lot to us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-01T13:14:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5df00565-0f10-464a-9464-10e7a4b6507b",
"author": "eliangel del valle salazar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWisZWXq_6CLZK9OXK51CoJnjIZCVwlUFsFmaY5e7b8IL8MgIk7w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great servicice, i'm happy to rent here! Mellissa its always the best. She is really kind",
"date": "2026-01-24T17:32:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you're pleased with our service and Melissa's kindness. We appreciate your support! Remember our free Amazon pick-up and drop-off service for your convenience.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-01T13:14:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "687f194e-00aa-4a33-9a01-c2936d94987e",
"author": "Bianca Brunson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO4-Ftqi2F007S5Qa9fOc0HwHiDlKP4ThLzNa_3vTPeABfCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Once again this is a great place. Ms. Melissa made this year of me renting from them so easy! Great communication and AWESOME customer service!!!!!!!!!!! Best in the CSRA!!!!!",
"date": "2026-01-22T16:38:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bianca! We're thrilled to hear about your awesome experience with Ms. Melissa and our top-notch customer service. We appreciate your kind words and look forward to your next visit!
Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2026-02-01T13:14:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a02f79e5-2027-4000-ac55-2cd7b66a8992",
"author": "Vicki Dunaway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvdHoUr1X4RgUI98M2At9KYODNPKaImfvFEhGH587dO0cfhkfD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa is the best , always has a smile for you and takes care of whatever you need !!",
"date": "2026-01-21T20:06:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vicki, we're thrilled you appreciate Melissa's top-notch service! We aim for total storage satisfaction. Thanks for recognizing her efforts. We'd love to see you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-01T13:14:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "86c17d15-53af-479a-b4b7-47338747e948",
"author": "aaron martinello",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgSqQHTtWgL8afkgaeOvNOx7tpWWWuJB8h87XLwbzVNzCW0A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Melissa and the team were great, I loved the access to the moving truck to get some larger items that wouldn't fit in the car.",
"date": "2026-01-14T18:26:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Aaron! We're thrilled you enjoyed the convenience of our moving truck. We appreciate your kind words and look forward to welcoming you back soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-01T13:14:08.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "edf1f08d-9d2c-428d-b12f-c45cf49a2097",
"author": "Kevin Sapp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIY9lRh5__pB1KMVK5nd6uE3cLw_JOmZyp4jPz4ouZyZZkmDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very very great smooth experience Melissa was very nice always smiled and very helpful on what I needed definitely deserve a 5 star review customer service top tier very clean inside and out thank you a lot",
"date": "2026-01-13T22:02:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a smooth, top-tier experience. Melissa is fantastic, and we're delighted you found our storage units clean and secure. We appreciate your 5-star review!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-01T13:14:08.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3ef87265-a0b9-44ee-9227-ce2a06a65f31",
"author": "Luke Williamson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGtGImOTNNlnfaSp2f3lZPTNvE6mK5rC9zLWM30SaCknoHuoxL=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-08T21:48:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for rating Your Storage Units North Augusta, Luke! If there is anything you particularly enjoy, please don't hesitate to let us know!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d4d657ac-c092-4790-9363-88c080f70fa5",
"author": "Chevelle Alberty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVyKKzMxl5y_fzeAqbik1_v-XwjtS743RyEaC4yVmqg4_Jz_xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best storage facility indoor great price 😀",
"date": "2026-01-08T15:24:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chevelle! We appreciate your kind words about our indoor storage and great pricing. We're thrilled to provide top-notch service. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-01T13:14:08.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "029fff6e-dbd1-44fc-8b28-9a57619fa2e1",
"author": "Catherine Cundey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItB3xz91T1Yrie2NToNtpoYT7u01cTjAW226kw_tVkRmjq3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-06T22:37:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear your feedback and thrilled that you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again! Thank you for choosing Your Storage Units North Augusta!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-01T13:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0a078219-22dc-4f7d-828d-408fc07f2e93",
"author": "Demetrius Price",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkhEJHBVJywP-8LB6rJdLd4Hk24EW2ikB2ckhNVJSsMJ3hGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-05T23:01:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic 5-star rating! We're committed to maintaining high standards and ensuring your total storage satisfaction. We appreciate you choosing Your Storage Units North Augusta!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-01T13:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "834f1607-2983-43e8-a32e-46ce833c7162",
"author": "Piere Boone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnOwquv6Wq-dHTBRyQnBO83sS9th2FIPxhVsUVD3pCd2bII1ZE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best for business here greatest in town if you don’t come to this storage unit here ya tripping best one in town they always made sure I was straight they the best that do it I give them all the respects they did a lot for me there great to me met some great friends as well too appreciate all the love I get here it’s always love here at the storage unit I appreciate it they get the big big thumbs up here shout them out oh and one more thing switch storage units come here they will make sure you all the way straight on me frfr Best In town Fasho Yeet",
"date": "2026-01-05T15:21:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the amazing review, Piere! We're happy you found our storage units top-notch with great service. We appreciate your kind words and look forward to seeing you again soon. Remember our free Amazon pick-up and drop-off service! Stay connected for our customer referral program benefits!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-11-01T13:14:08.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "52821534-dda0-47cb-80ee-7175631e317b",
"author": "Terry PRUITT",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEuJ8hx7pGKWENcCvgcfPUu4hh8BwZ61pHljI3X_y2nVO-OTI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rachel provides excellent service. She answers all inquiries with professionalism and patience.",
"date": "2026-01-02T15:48:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Terry! We're happy you experienced Rachel's top-notch service. Your kind words mean the world to us. We look forward to seeing you again soon. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-02-01T13:14:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "854ac32a-2b73-4df2-932b-d1d318626715",
"author": "Randy Devida",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIa3OnB-AmbWoDabrfuVbwZPkeM9nponuSLVsasuKlW-UsEsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa and Rachel are awesome! They sure know lot about storage. It was a pleasure having them find the perfect unit for us. Thanks Melissa and Rachel",
"date": "2025-12-31T16:58:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Randy, we're so happy to hear about your positive experience with Melissa and Rachel! They truly are remarkable. We're glad they could assist you in finding the ideal unit. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-01T13:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "33267fa2-a28b-4b7d-ac7f-a96c5fb57fec",
"author": "Lois Snider",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb8fyOXdzG_mbGOJChBSF3PkZV_GCXqFvbvZoJ8LvMVMsfKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was absolutely wonderful to work with. She helped me find the perfect size unit to fit my needs. Melissa was friendly, patient, and made the entire storage rental process easy and stress‑free. Excellent customer service from start to finish",
"date": "2025-12-31T03:38:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lois! We're ecstatic Melissa provided top-notch service and made your experience stress-free. We appreciate your kind words. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-01T13:14:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4c1e80c6-b444-422e-9980-05ded36671a0",
"author": "Jemared Axen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZEW_JGcS_segso8aKZEDTltQtf1WXssiqcwJdEbTPfUfk_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-30T21:25:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic 5-star rating! We're committed to providing total storage satisfaction and appreciate your support. We look forward to continuing to serve you!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-01T13:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "414f698b-f588-4c66-a16d-20bd5603b51d",
"author": "ccxrloos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0auenAb0r6HF-g3fumx_OD_eHkOBDHzWdt--o2rsbHJjYeWCu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service and great information from the front desk, thanks Kaitlyn!!",
"date": "2025-12-29T21:49:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "You are very welcome! We appreciate your wonderful feedback on our service! Please don't hesitate to reach out if you have any additional questions on what we offer at Your Storage Units North Augusta, including some great customer extras like free Amazon hub services! Thank you for your interest in Your Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3ec42034-30d6-41a2-98f3-0f455979260b",
"author": "latonya williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJk8uoh31SSywq_5eReBFhGo53AaCu-WC3By5CdFqAby-EjMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "VERY helpful service HIGHLY recommend coming to here to get a storage unit",
"date": "2025-12-26T21:15:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you found our service helpful and highly recommend us. We appreciate your support and look forward to seeing you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-01T13:14:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "da1aa097-7051-4c82-aee3-521a6b9c88f9",
"author": "Shawn Rhoades",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGkaqFj4Vo2dA0aASaldysYoSpMg3j5_ZHYYs5litubsMzFT_cUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great vlean facility and great staff.",
"date": "2025-12-22T22:01:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shawn, thank you for the fantastic review! We're thrilled you found our facility clean and our staff great. We appreciate your kind words and look forward to your next visit.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-01T13:14:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "19bbc3d1-e9d6-4aeb-9a69-f2d890dc2778",
"author": "J & D Farms",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLklNSQLI1ffWMIOAIUWwPN3JGH3rZeLXiS-1Sf542EkyAZGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was an absolute joy to work with and had the customer experience in mind in everything she did!\nIf you need a place to declutter or house your stuff temporarily or long term, call Melissa and she’ll take care of you!!!",
"date": "2025-12-18T22:13:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review! We're thrilled you had a top-notch experience with Melissa. We appreciate your kind words and look forward to your next visit. Don't forget about our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-01T13:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b85c6fa0-dc8c-4dd4-bc5d-0d17952f4c5a",
"author": "Janet Eargle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWw8DP_6x0dkPBjcE3MtipOmZ6rMlCMo6od3zUKxOT6KuWJ0G3Q7A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mrs Melissa at this location helped me so very much I am thankful to her for all she did to help me this is the first time I had to ever rent a storage unit she is the best",
"date": "2025-12-18T22:06:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Janet, we're thrilled Mrs. Melissa provided top-notch assistance! We're glad your first storage rental was smooth. We appreciate your kind words and look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-01T13:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2bf1835-1103-44d9-b6bf-66d843fc2bb6",
"author": "Mel Randall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJo0ZaW58MsO4Cq_T6OW-4Y4qXdaUiNLRc10qrP_07EObRKHg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Melissa always takes such great care of us. Great storage facilities.",
"date": "2025-12-11T18:47:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mel, we're so glad to hear about your positive experience with Melissa! We take pride in our top-notch facilities. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-01T13:14:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7d926b5-3ec6-420f-9db6-42f100670d65",
"author": "rhett scircle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnMk0-wsL2yajm-2JTX-Z-uznYN6dBODpngqYR3RZHMCZ3xg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fantastic TEAM !! So helpful and you will not regret renting a unit here!! Thank u",
"date": "2025-12-11T15:31:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rhett! We're thrilled you found our team fantastic and helpful. We appreciate your kind words. Remember our free Amazon service for your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-01T13:14:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "277d05f7-8cfe-414d-b67c-d04b51527853",
"author": "REASONS WHY",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXC4q2G3QOgsgQ9G-pwzANdS2BT8-uHztFQWIrWEg5P4OZcPjG2=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always pleasant and professional!!!",
"date": "2025-12-11T15:30:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review! We're thrilled you find our team pleasant and professional. Your kind words mean the world to us. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2026-01-01T13:14:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c8a1a86-d731-4119-b680-5987dc123855",
"author": "matthew",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhOLk_e8kblmKLp-LRuWZ4vGhlxg8qnWa7Yx_G0NE2rxx7id7i=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-10T22:43:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic 5-star rating. We’re dedicated to providing total storage satisfaction and appreciate your support. We look forward to continuing to serve you!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-12-01T13:14:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "effc5ddb-1c71-49ea-8490-971c23b807ae",
"author": "Rick Novoa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISDJIjKvVLE2QVIIy9LcPtkjYOfEWoLRnSedLp9hbm_pwZMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!",
"date": "2025-11-03T13:59:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rick! We appreciate your kind words about our service. It means a lot to us. We're thrilled to hear you had a great experience. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-12-01T13:14:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efaabdd6-9b94-456c-8d70-68111b7e3ca9",
"author": "THB Burckhalter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiRzV81VQqiPDbkUhx1efuheP1kHTXFgru_uilDv2TFp831pia=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-27T20:11:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tiffany! We are delighted to receive your wonderful 5-star rating! Your satisfaction is our top priority, and we’re committed to maintaining high standards for you. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-11-01T13:14:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de70a889-b4ec-4bfc-b393-f3f1e743804f",
"author": "Geno Klebacher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkYyA8AdJbICzAHthaUm7TGo0yAUuuuk-DJxSM4hudOxf9Mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-27T18:19:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Geno! We're so grateful for your fantastic 5-star rating. Your satisfaction is our top priority, and we're dedicated to maintaining high standards for you. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-11-01T13:14:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c64f441f-7d07-4f58-a6f5-159d19255282",
"author": "TaMarius Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzX4hG5qHSOmlhtjR4e2Bx2CnAvnshrJ_mNW_M04GaXsaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rachel and Melissa in the office were very nice and helpful. Price of the units are affordable and this location is accessible and convenient.",
"date": "2025-10-25T18:23:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you found our team so helpful. We take pride in our accessible location and affordable prices. Your kind words mean a lot. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-11-01T13:14:09.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "1b1615e7-c8ea-41cc-8b3d-38f71fa1cf05",
"author": "Stephanie Jefferson (Step)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0spivsQLlisFd5GJ5E8EZjCD3qrFzsVoa5ZqyMCK4j0zIp1bkzg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2025-10-19T07:17:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Stephanie! Thank you for your 4-star rating. We appreciate your support and would love to hear any suggestions you might have. Our team is here to assist you anytime. We look forward to continuing to serve you!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-11-01T13:14:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92834619-dff1-44e2-ab7c-ed3565253a1a",
"author": "Ms. Lyn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeFwxGeKFGwf7YNRtnTaAASFf_QDOWpvipOzNlZDcQ1ZibSs70=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just rented a 10*10 super clean and spacious at an affordable price! Ask for MELISSA OR RACHEL! They’ll get you storage needs RIGHT! Many sizes to choose from.. 5*5 /5*10 /10*10/ on up!",
"date": "2025-10-17T21:04:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lyn, for the fantastic review! We're thrilled you found our 10*10 unit clean and spacious. Melissa and Rachel are fantastic, aren't they? We appreciate your kind words and look forward to your next visit. Don't forget about our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2025-11-01T13:14:09.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "11f1900d-186e-4f87-b187-9f401e0553dd",
"author": "Eric Andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEo1BdJWmtMJiKevjaFQuJmnXK5Km31-f68Okm4DBCBiw3jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-15T21:01:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Eric! Thank you for your fantastic 5-star rating! We're dedicated to providing total storage satisfaction and appreciate your support. We look forward to continuing to serve you!",
"replyDate": "2025-11-01T13:14:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf891b7b-5f06-4cd1-b49d-992a49286ee1",
"author": "William Hensley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIW96Py0OM_PP_o7YbkVH_w0oCl8RKzb-t08Nvfrb28-Mp2dQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service! The sharpest storage facility in the CSRA.",
"date": "2025-10-10T13:55:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, William! We appreciate your kind words about our top-notch customer service and being the sharpest spot in the CSRA. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-11-01T13:14:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "591a2595-ab9c-4622-b4c0-40f0c7e6af08",
"author": "Brandon Batchelor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXggy_bn7aSqh5k3-ghHBdO6s6tAneCaiTQ-xEq7XuZR50j2Rga=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and easy to work with.",
"date": "2025-09-24T19:51:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brandon! We're so glad you found our customer service top-notch. We're here for you anytime you need us. Looking forward to your next visit! Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da67f9bc-b68f-4cb5-9ce0-aef62b8c5522",
"author": "Hales Proctor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVESkZTjgi8E4lIloluEDceeEwtQ9T8lznIIlM0t6Uzcjxp43ECNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly, helpful and very fast!! Got the unit the same day. Would recommend.",
"date": "2025-09-23T18:43:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Hales, for your glowing review! We're thrilled you found our team fast and helpful. We appreciate your recommendation. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1f53f1da-2354-4a52-a7d7-755462fcf3a6",
"author": "Rachel Purdie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEq91R-ECN2-DTNMt3jMsbzTXmTCfwjss0OZT7BveinEdcywst=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice, clean and cool…. Great customer service. Very knowledgeable.",
"date": "2025-09-19T18:46:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rachel, we're thrilled you found our spot pristine and cool! Our team's top-notch service and expertise are here for you. Thanks for the glowing review!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "82519a53-baa6-4b14-a535-385980afdbc3",
"author": "Jarvis Nathaniel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAReejcDRCujExljafAS05hSlzjFuYf2FOzq3pL8HBwlqJlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2025-09-11T20:55:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you appreciated our top-notch customer care. Your satisfaction is our priority at Your Storage Units North Augusta. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "278234d2-4b87-4624-8002-54889cd469de",
"author": "Garrett Teal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIinwai_kPfARKOSwm6SFg2iVwWGr1CcHZ7EDoZONvmYJk7Ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2025-09-06T14:26:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Garrett! We're thrilled you appreciated our top-notch customer service. Your kind words mean the world to us. We look forward to seeing you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "106f2185-f044-4b9e-a516-10abe934f361",
"author": "shanleigh wahl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcB0wRMhC1Y6CaBzISxeYtd0PxS1zXcWBabg85zlu5M8DjGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-30T15:36:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shanleigh! We’re delighted to hear your positive feedback! Your satisfaction is our priority, and we strive to maintain high standards. Thank you for choosing Your Storage Units North Augusta! We look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d59bca97-d492-4c49-8e41-2fcb2da4ee49",
"author": "Piere Boone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq6Xgx_40ZbdLhdLtdbUOJmFTLNsyOh5UXwIYBYWR3fXFnRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff very welcoming help you in anyway they can and really do there best helping you they helped me out really good today didn’t have the way to get the rest of the way to them and they showed up and showed out and made it happen for me and have great customer service skills and really appreciate there help today thumbs up too you ladies and gentlemen here they are great if you want a storage unit come here they the best here",
"date": "2025-08-29T16:28:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Piere! We're thrilled you found our team so helpful and welcoming. We're delighted to provide top-notch customer service. We truly appreciate your kind words and look forward to assisting you again. Your Storage Units North Augusta
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:09.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "45eed2c2-9c56-417d-8659-c22571f6741f",
"author": "Demetrius Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWltyYvBrr73Pgu0zdL7j1iHKTS6udyVIznv2jpP2OvPRegaT80=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would recommend any and everyone here! The Customer Service is Great, The place itself is nice and clean. So when you go there ask for Mrs. Melissa she’s the best willing to work with you very friendly most of all very professional and polite",
"date": "2025-08-28T17:19:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Demetrius! We're thrilled to hear you had a fantastic experience with us. Mrs. Melissa truly is a gem, always ready to assist with a smile. We appreciate your recommendation!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4329fdce-e162-4c82-bb4a-b0aaa2650afe",
"author": "Nevaeh Platt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDPB6nHvNz9JfEjcBvNBwBV-nn5l-KaTBmsoUQReKUXZSadA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-23T02:33:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Nevaeh! Thank you for your wonderful 5-star rating! We're committed to providing total storage satisfaction and appreciate your trust in us. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26e5a128-d301-4d44-8fa2-2c7616ec872e",
"author": "Thomas Talley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnJYjH4KwOB2P1dx83hAbWTh4EMExiragwqZ6U_qv5OQUAuMM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility, ask for Melissa. She was super helpful and kind.",
"date": "2025-08-14T20:16:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Thomas! We're happy you had a fantastic experience with Melissa's exceptional assistance. Your kind words mean the world to us. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5bf20c5b-4c98-4b62-99c4-92f135cca72e",
"author": "sleeper recruit",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPmsSAvxRZLZ_gWrY4cW_A-qVB-xURD_Bgwm3LQwDAbgxulUhS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent Customer Service .I definitely recommend.",
"date": "2025-08-13T19:52:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, sleeper recruit! We're thrilled you enjoyed our top-notch customer care. Your recommendation means the world to us. Hope to see you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "568b89d9-0e1b-4f8e-97d5-709359ad929a",
"author": "Shannon Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLi0U2_xRzT9Kmzhe2CEZmrEiEd2FQCtUI6LcUVrY9MllGqhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was a very professional and friendly experience. Laurie was great! I will recommend this location to anyone! I have been using this facility for a couple of years. Melissa just assisted me with getting some information to her. She is awesome! She is very polite and professional!",
"date": "2025-08-07T15:23:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shannon, we're ecstatic you had a top-notch experience with us! Your kind words about Laurie and Melissa warm our hearts. Thanks for being a loyal customer and recommending us. Remember our free Amazon pick-up and drop-off service! We appreciate you!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93217e82-b046-4529-8436-3a53b63287b1",
"author": "Alex McAllister",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7xfa4QYzYP-vt5jPBL_xYSyCI3QPLBtYhgbO42IM2xYjbSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was very helpful showing different units and walking me through the whole process.",
"date": "2025-08-02T18:49:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Alex! We appreciate your glowing review! Melissa is a gem, always ready to assist. We're thrilled you had a seamless experience. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c550ff8c-ff48-4373-948f-c30ee0168444",
"author": "Shalonda Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-l-M84w8PNLL_TdJRChrMqAHkljAK3WyYjbJJ7wB09T_jwT8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-02T15:01:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Shalonda! We’re so grateful for your fantastic 5-star rating. It's our pleasure to provide you with total storage satisfaction. Thank you for choosing Your Storage Units North Augusta! We look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3dcef0d6-dcf1-4c8d-a706-cf72c49c3854",
"author": "Brad B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVTk8DiLK7iAJpO1H6Y1QZtkXbNLExarAif0edw8D-8k0JU2aoNQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is a great storage unit. It's very secure and clean. The woman working here is very helpful and kind.",
"date": "2025-07-28T18:43:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you found our storage unit secure and clean. We take pride in our top-notch security and helpful team. We appreciate your kind words!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ebc7d672-d626-47af-a961-a4795a5da463",
"author": "Elizabeth Lariscey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfjMWKPW4UR4MnWgS3lnXuY5Uoy7NK__mcs7WsluS0FGO6Gw=s64-c-rp-mo-br100",
"rating": 5,
"text": "She was very polite and very friendly",
"date": "2025-07-12T18:35:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Elizabeth! We appreciate your kind words about our team's friendliness. Your feedback means the world to us. Looking forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f1b2eb21-9fcd-4c2a-acfd-7018ca8b7c6b",
"author": "Henry Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIm7K_DEIfbXF6vOQPy1Ate9spH6uZIfdG6Cn99fOWCokoVSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-10T15:27:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Henry! We're so grateful for your 5-star rating! It's our commitment to provide total storage satisfaction, and we're glad to know we're meeting your expectations. Thank you for choosing us!
Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc5eddfe-9a38-43e1-b9d1-f6ef4e2752fa",
"author": "Sam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYSfqDS2A3GkLaYOB48HmiIH-GGt6fU29O0njCkeyc1_oQscdiPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, Melissa was really patient and answers every question I had.\n100% recommend!",
"date": "2025-07-03T19:59:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sam, your kind words warm our hearts! We're thrilled you found Melissa helpful. We appreciate your recommendation! Look forward to seeing you again soon.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fc70b10d-d462-446b-9da1-1a9abd6e8a49",
"author": "Hillary Chapman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDd6J_G1-8sMMzpo-riaODS26Qq4SN_ZUVVXPPiRZ6E5qFBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-03T18:36:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Hillary! Thank you for your fantastic rating! We take great pride in providing top-notch service and ensuring total storage satisfaction. We appreciate you choosing Your Storage Units North Augusta and look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9898771-78cc-4011-8563-66def64e741a",
"author": "Darnell Bartley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrqF3oTfAyMHfCTMK2-woQIGryvY0GIZdgVybpX_t8cBh2qPIL=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-02T20:25:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Darnell! We’re delighted to hear your positive feedback! Our team is committed to providing total storage satisfaction. Thank you for choosing Your Storage Units North Augusta, and we look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a1e25c91-d3af-4b7d-bc1d-b4dc504670a6",
"author": "Karen King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4oMSetJ5gHnLQZJVmq8eu1hj7Q7DvefgXYkIkNer4m4Zq2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager and staff were very helpful and mindful of my time and needs. Couldn't find a cleaner facility. Melissa was very helpful with my move out when the time came. I would definitely rent there again.",
"date": "2025-07-01T15:23:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Karen, we appreciate your glowing review! Our team strives to provide top-notch service and spotless units. We're thrilled Melissa made your move-out seamless. Look forward to having you back! Thank you!
Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d9985072-59ef-4812-bc1f-983f585ff9c2",
"author": "Marie Carson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNAlu2W1LM8qeqx16iqx7XwlJ1cEHkpgvSXf74AgPUivRWAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love having a storage unit here it’s nice and clean. It’s very convenient to have especially not to far from home. Also Mrs. Melissa was so helpful I went in for some information on my account and was done within 5 minutes.",
"date": "2025-06-27T20:51:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Marie! We're thrilled you love our spotless units and convenient location. Melissa is indeed amazing! We appreciate your kind words and look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b2d6a62e-1796-437d-ac54-3521966ccaee",
"author": "Jeannie Zimmerman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4JNlxx_FoZ_INFjgUYYR-Gosd4fsRwCpv4LUlfxUrsSTHFA84=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent, clean… Great service!!",
"date": "2025-06-25T14:08:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeannie, we're thrilled you found our units excellent and clean! Our team is always here to provide great service. Thank you for choosing Your Storage Units North Augusta!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c682d9fb-7b9d-4878-998a-3532a5355a5c",
"author": "Matthew Croley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0BDwII-8pdpwG_fb9Dabi2991xV_dc-PubrDI0IvEQziluLdJww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service, friendly and very clean.",
"date": "2025-06-21T19:43:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Matthew! We're thrilled you found our customer service amazing and appreciated our spotless facility. We aim for total storage satisfaction. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "203f63dc-5468-4131-a71e-0e98bd4215cc",
"author": "Jeremiah Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3z0TonPR9nuQEKDe7ZiqCMR3ZJn8kD8BrJ2LgMdyFirdh0ho=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Melissa was such a big help, showed everything about the location and gave us a great deal for the first 2 months! Nice building and units, easily accessible, and VERY CLEAN!",
"date": "2025-06-20T20:17:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review! Melissa and the team are thrilled to have been so helpful. We take pride in our spotless, accessible units. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "fab88cbb-a617-4d8d-8a1a-0dc0eb2b5bfd",
"author": "Samantha Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhc4WFEO0ziiwDMcTiD8TTnxsTodJpcUc792WBPkfURFxOMGqj=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Melissa was absolutely amazing, very sweet and helpful. The units were very clean amd it was really easy to get a unit.",
"date": "2025-06-20T20:17:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Samantha! We're thrilled you found our units spotless and enjoyed Melissa's exceptional service. We appreciate your kind words and look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2b9dbeb6-8405-4dc0-bc65-0181ab402432",
"author": "Mohammad Azam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnynBADCtuNvwRujLRbPdVW-J7cj6y-Jn4q2KJWv7_JMymTA3L=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-06-11T21:44:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mohammad! Thank you for your fantastic 5-star rating! We're dedicated to providing total storage satisfaction, and it's rewarding to know we're meeting your expectations. We appreciate your support and look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4301477b-d0db-4821-8290-29e52d619d79",
"author": "D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1Np7ILgwa4fE-FQQk3HPY4laJDY7OYbdA9VzvOYl6sgSNWtqE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Melissa Clark, the manager made the entire process very easy! Great rates and very patient as we had to change our move in dates to storage a few times because of our schedules. This facility location is clean and secure. I would highly recommend renting/storing your items here. Thanks again!",
"date": "2025-05-31T00:07:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience! We're thrilled Ms. Melissa made your storage process a breeze. We take pride in our spotless, secure location. We look forward to welcoming you back soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d86bbe5b-6c81-4537-899a-86bade71a191",
"author": "Shannon Stueck",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJdAmXlZV7BQpRKlr5XvsnlXSb_qGNw7glWrDJTkjNuWYg4DmV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Melissa, for helping me find a match for my storage needs.",
"date": "2025-05-21T19:09:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shannon, we're thrilled to have met your storage needs! Melissa is a star at making sure everything's just right. We appreciate your kind words!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:14:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb9cfbce-49ee-4cf6-badd-3026f17f566d",
"author": "Goober Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlP9AOBvvOX8JhL0D9JFEVEYF9VKlquw8cK2MT5sqmLpApqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-21T18:54:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello! We're so pleased to hear you had a great experience with us at Your Storage Units North Augusta. Your support means the world to us! Thank you for choosing our state-of-the-art facility. We can't wait to serve you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "123ad5f6-a037-4b4f-a45c-316ecaa81b5c",
"author": "Angela Hodge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6FkH76j6WxbA9BeufHr5yR4MQSS6_T7fjripRpqduYVQFVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa is very friendly, professional and prompt. Property very well kept all. Great customer service. All in all couldn't ask for better service.",
"date": "2025-04-27T21:36:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Angela, for highlighting Melissa's prompt and friendly service. We take pride in our well-kept property and excellent customer care. We appreciate your kind words!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7b6e5f4e-382a-4ad0-8c34-3bd00ce67565",
"author": "troyhlumpkin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHyrLM57eZkEv0BNv7DUx5PF0w7iWSLz_9Aqn6qPGe_Zaa7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented from them today. Melissa was great to work with. She had everything together and processed quickly, and gave me all the info I need to insure a pleasant experience.",
"date": "2025-04-17T19:57:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! We're thrilled to hear about your seamless experience with Melissa. We take pride in our efficient service and are delighted you felt well-informed. We appreciate your feedback!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "35b735d0-80f5-4727-816f-7e707b36e48c",
"author": "Marcellus Drummings",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlmZDdQG8d6nlYwEVSJZz5d3iHiNph_3hYUOjzchOA0gIzDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was very helpful & swift helping me choose the storage unit that best fit me! 10/10 I highly recommend!",
"date": "2025-04-12T19:55:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! We're thrilled to hear Melissa provided top-notch service finding your perfect unit. Your recommendation means the world to us. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4f2d45d7-f6ba-4612-b0b1-cd5d77eeff78",
"author": "Torrise Woody",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKwab_p1mW3aeWpIAJIil0MZ6y4ZUesQ23IU-252K3Op5RM5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was awesome!! She was very knowledgeable, kind, and so great to work with. She made our experience amazing along with her great personality!",
"date": "2025-04-11T20:32:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Torrise! We're thrilled to hear that Melissa provided exceptional service. We appreciate your kind words and look forward to welcoming you back soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47e21f48-9856-4a26-8ef2-2e1ee2178aad",
"author": "Dustin The Mighty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdlTu7b8eAf5Arj7fAkkTvXDKjiZMYAkQgiggEGDnmvTsweQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience so far! Melissa was super nice and helpful! Very clean and reasonably priced.",
"date": "2025-04-04T19:31:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melissa and the team appreciate your kind words! We're thrilled you found our facility clean and well-priced. Thanks for choosing Your Storage Units North Augusta!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "aef36caa-ea0f-42bc-b1e9-ac6e77c360f5",
"author": "yvonne valentine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWZMk_rCusm7iOrxSX-0yF2CIeePb0xtbfDTo3UlCvc0A5Pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-24T15:39:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Yvonne! Thank you so much for your 5-star rating! We're delighted to know you're satisfied with our state-of-the-art facility. We appreciate your support and look forward to serving you again soon! Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8760c0a7-ccf3-4a8a-85c7-20a4f28d8648",
"author": "Michelle Herring",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1RZ9_Vzydhub8hqfu8BPOWewxhX7VRSTTmANTjKfQnuBIWFJ9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-03-22T21:43:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Michelle! We’re excited to know you had a great experience! Your support means everything to us, and we’re committed to maintaining our high standards. Thank you for being a valued customer! We look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f79d700-c8c6-4766-8ca1-f63f39f6a5ef",
"author": "Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJkwCK7a9pPR3mQDEdnOqQWoQurq3Vn-69tWgAvVhJrR3uRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-21T03:56:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Thomas! We're so grateful for your 5-star rating! It's wonderful to know we’re delivering total storage satisfaction. We look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1325b897-a6e0-4142-8540-07a4d0eed2a5",
"author": "Roger Wheelis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJwwlJme7eXUWMe3-1tP_8GKvVWjhkyMQ6iu98GF2jTQ6M=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-17T19:35:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Roger! We’re delighted to receive your 5-star rating! Your satisfaction means a lot to us, and we're committed to maintaining high standards. Thank you for being a valued customer! We look forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "091dcfdd-13fb-4395-902e-76c435470b12",
"author": "Infinity Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkCcpHYGKq9_ZIRRlgtVFwQ8vsuv9Vy77RCvs1gVTCi4gM3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Glenn was a pleasure to work with. I asked 1,000 questions and he was able to assist and was very patient with me. He explained everything I needed to know thoroughly. 10/10 would definitely recommend to anyone.",
"date": "2025-03-12T16:26:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! We're thrilled to hear Mr. Glenn provided top-notch assistance. Our team treasures your feedback! Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e358bc9a-eeec-41eb-ab77-058e67b8c9a0",
"author": "Victoria Stockman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOpxLgTpPs9lD2hn2uBPtiDyaMmdU8R-oukIdFAf2eHU_b0j-D=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Melissa and Glenn were awesome to work with! The property is new, clean, gated, and well taken care of! We loved the convenience of the location. We rented an indoor climate controlled unit and had the best experience with this company as their customer service was as great as their amenities! However they did raise our rates multiple times in about 9 months. But was well worth it for the value!",
"date": "2025-03-11T16:55:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Victoria! Melissa and Glenn are glad to hear your kind words. We're delighted you enjoyed our state-of-the-art facilities and top-notch service. We appreciate your feedback and look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "33dfd308-d86a-460f-b8cf-905e0bc3092a",
"author": "Joe Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeRYxWF-guFLYDrlX0AWfHH6VjZDCE2e39vOJVYzzy4QihDb40cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was amazing and so helpful. I will refer anyone who has any storage needs to Your Storage units.",
"date": "2025-03-07T16:29:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joe! We're happy Melissa provided top-notch assistance. We appreciate your kind words and look forward to any referrals. See you soon!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8850ba22-6809-46eb-ab76-c9aada0d54e2",
"author": "Rich Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuVMY4GZBmSU1uoZGL_mTXvd2tFq3JtvuPwaP-r1ZOeeozq70=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome attention to detail easy to work with. Love this place.",
"date": "2025-03-06T12:58:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rich! We're excited you appreciate our meticulous care and easy service. Your kind words mean the world to us. Looking forward to seeing you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ed8f10f-b692-4cad-8ad0-8d808df5fc76",
"author": "rhonda davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTW9t332wnnvXbvF5MH2gQEtROuoZRL-OHInGUVSpBMNTirw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safe, nice, and clean facility. Most importantly, Melissa is awesome!",
"date": "2025-03-05T15:40:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Rhonda! We're overjoyed you found our facility safe and clean. Melissa truly is awesome! We appreciate your feedback and look forward to your next visit.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "d7014b6f-2243-4a3c-bf24-0b771a2ce416",
"author": "Cleo Moses",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5M-sGqGQx__cZd5EC_VT5DFkjH3_N1bwcc2vSYr1PJNjA0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "By far the best storage unit in town!! Gated, climate controlled and best prices… was helped by Melissa. She is such a sweet and caring person, will definitely assist you in the best way she can!!",
"date": "2025-02-28T15:35:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Cleo! We're thrilled you found our gated, climate-controlled units the best in town. Melissa truly shines in customer care. We appreciate your kind words!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "7e08aaf1-156c-48f3-85af-971cd4b23f7e",
"author": "sharon sauce",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwIVfTzetdhN-YNCNE299N10KJgYPLzgP4ej9Od39id1vQ_rb7Mw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "She was very helpful and wonderful to deal with. I will be referring this to friends. And to ask for Melissa Clark.",
"date": "2025-02-26T20:25:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sharon, we're thrilled you found our team so helpful! Thanks for spreading the word to your friends. We can't wait to assist them too. Just ask for Melissa Clark! Appreciatively, Your Storage Units North Augusta
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b81f37fe-4842-4418-bd12-99c666b67611",
"author": "Mark Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoFXkS65VhhU7TTCRcImsPloNABGLHX8fgzdIkKerQDD7NhuHl=s64-c-rp-mo-br100",
"rating": 5,
"text": "This storage facility is by far the best facility I have ever rented a unit from. I have 2 units there now and feel my belongings are very secure and safe. Access to your unit(s) is controlled with keypad entry and they have very sturdy roll carts to get your biggest items inside. Melissa and Glenn are the most friendliest and accommodating onsite management team that I have ever come across. They’re the best! I highly recommend this facility!",
"date": "2025-02-25T18:16:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Mark! We truly appreciate your kind words about our secure facility and our friendly team, Melissa and Glenn. We are thrilled to hear you feel your belongings are safe with us. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "4075d7d9-6ea7-4404-b048-2322e978e9f8",
"author": "Chris Rivers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_S69BW_NnTIvSCN87zk10z1sK9ZLIvfL4Rs8uJ92Nk1Vq1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, good pricing, clean facility. Mellissa is so nice and helpful. Wonderful experience.",
"date": "2025-02-17T19:16:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris, thank you for the 5-star review! We're thrilled you had a wonderful experience with Mellissa's assistance. We appreciate your kind words and look forward to your next visit. Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f071d741-d23e-4d29-8c04-1e8ba7f4315c",
"author": "Britteney Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGKC8LWaeaBSvIKKgh-6yjgTSphrulApcmLMTgA6JWA-5DSSLf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-13T19:40:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Britteney! Thank you for your fantastic 5-star rating! We're committed to providing total storage satisfaction and appreciate your support. Feel free to reach out anytime. We look forward to serving you again! Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36a17a46-6128-410b-9407-3b28274ac69e",
"author": "Sheila Golston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK14ZLZaq1Ze0L7mIjrTrAQk55LJv3ZsZQnSEhX3aDNl5AfOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-06T22:05:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sheila! Thank you so much for your wonderful 5-star rating! We're committed to providing total storage satisfaction and are here to assist you anytime. We appreciate you choosing Your Storage Units North Augusta!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d929387d-4753-4598-a187-e6e42d3f32e2",
"author": "Cheryl Nichols",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9mW2a4nEbr3jWT1rGGc2rQRxJ4j4kZScYkmod_cpW68yWcMRc9w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Melissa was very helpful!",
"date": "2025-01-31T20:42:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cheryl, thank you for the 5-star rating! We're glad you found Melissa helpful. We appreciate your feedback and look forward to welcoming you back soon. Don't forget about our free Amazon pick-up service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79d2f55a-5a1f-4e57-9389-50bc9daa1fba",
"author": "Letha Lawson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKcNql_8PHCA07Di_ftvuhJ7AukRk9GitK85B8ko_CngTJRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service! The rental prices are very competitive.",
"date": "2025-01-31T15:27:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Letha! We're happy you appreciate our top-notch service and competitive prices. We're here to provide total storage satisfaction for you. Your kind words mean the world to us! Remember our free Amazon pick-up and drop-off service!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "da351530-f9cf-4389-b9db-dad526b6ceb6",
"author": "QT Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtH_DAsenueZyHrCObnl5KlLjNsn5MOmwT4EcAXubu8Nc4YA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my second lease with Your Storage Units North Augusta. The exceptional service that I’ve received is one of the main reasons I’ve returned. Melissa has been phenomenal and a pleasure. The location is convenient, but the access is secure and user-friendly. I am greatly satisfied.",
"date": "2025-01-30T14:52:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We're thrilled to hear about your fantastic experience with Melissa and our secure access. We appreciate your loyalty and look forward to serving you again! 🌟
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "6fa0fd92-3114-4d95-b953-d585e0c212e7",
"author": "Philip Maroney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKu9LAVcR5UOtYdMOzvoZ0G8s80kBxX-gAKfRIhBe1STFRakw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Nice Facility. Melissa great help very happy with process. A++",
"date": "2025-01-20T17:16:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Philip! We appreciate your kind words about our facility and Melissa's exceptional service. We aim for A++ satisfaction every time! See you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a87ca2f2-2b74-4b32-b764-df6752522436",
"author": "Mary Weddle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXo3Eh6aHJy4wBYFPD0T3hZwCWnQqUK-vR9PxBMnnpb0xw01NQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The building is so clean and safe. Melissa Clark was very helpful and explained everything. The hours of operation i great giving you plenty of daylight hors to work.",
"date": "2025-01-11T20:05:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mary, for highlighting our spotless, secure facility and Melissa's helpfulness. We're thrilled you appreciate our extended access hours. Your feedback means the world to us!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0dd41028-af79-4fb9-ad20-44e294b8f632",
"author": "Stephen S. Weddle Sr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJXpcYAMCd9Qz7Me37S2AVpkxOurnYLhDMLmrFi-XYPtyjv18=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa is a wonderful representative of YOURSTORAGEUNITS North Augusta SC. She is respectful, kind and could answer all our questions. Thank You!\n.",
"date": "2025-01-11T19:53:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Stephen! We truly appreciate your kind words about Melissa's exceptional service. We're thrilled to hear about your positive experience with us at Your Storage Units North Augusta.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b2b968b8-1bc1-405a-8cb4-a95f36136ecb",
"author": "kenny bates",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_ZBfcDF35HGDmO0POUtFZXcpwbl1LOG4iV2uqd67DIzfSj5N3Tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-31T17:05:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Kenny! Thank you for your excellent 5-star rating! We're committed to providing total storage satisfaction and appreciate your support. If you need anything, our team is here to help. Looking forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1094b2a4-e36b-4cf9-af28-faefef24fdd7",
"author": "Mary Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEZxYV2O8SzUq0-vAf1CqMeDh9ZdtpTiQ9vHDuAhzO4IqR1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great lady so helpful if ur gonna rent one come to them there so kind",
"date": "2024-12-30T18:25:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Mary, for your kind words! We're so glad to hear you found our team so helpful. We appreciate your feedback and look forward to your next visit. Stay amazing!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d34850e5-a5fd-4a3b-9759-d3cee590f515",
"author": "Bianca Brunson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxf1Pi4W08i6MHRNNTv2bJHfsG9FiaDGlgYAORHbZP2cNkUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Melissa was great!!!! Easy, smooth process signing up!!!",
"date": "2024-12-28T17:08:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bianca! We're thrilled you had a smooth sign-up process with Ms. Melissa. We appreciate your kind words and look forward to serving you again. Your Storage Units North Augusta
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9f9c258-ebe6-423c-9d1c-a558c930f527",
"author": "Clear Solution",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8_M9mmxb_yTBiElYZ5rAHlLyJpLK3zesqw_9SFEtra9KJBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melisa was great. She helped me find exactly what I needed and she got me a great deal. The place is safe, well lit after dark and very clean. After using a number of storage facilities over the years I will only use Your Storage Units from now on.",
"date": "2024-12-17T21:18:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing us! We're thrilled Melisa provided top-notch service. Knowing you feel safe and your items are well cared for means the world to us. We look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c7491118-d419-43f9-961f-28bdac474fc9",
"author": "Bridget Kerley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV16o0uR6592DDISPTC-5YnSIoxkb0SFfoU2MpzKLGwaVO0zAcM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa at Your Storage Units in North Augusta, SC, is amazing! She made my entire storage experience easy! The facilities are clean and safe and I would recommend them to anyone in the area!",
"date": "2024-12-11T22:45:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Bridget! We're thrilled Melissa made your storage experience a breeze. Our spotless and secure facilities are here for you anytime. We appreciate your recommendation!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "2419212a-72a0-433a-95ed-2d1bc7754992",
"author": "Patina W.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdEzJvMPDp39Mv3oogLKOAc4-bqeFMoTh4kcg1Q93zDITdsVM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Melissa for all your assistance with our storage. You are so courteous, kind and showed patience. This company is so blessed to have you working for them",
"date": "2024-12-05T22:03:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Patina! We're happy to hear about your positive experience with Melissa. Her kindness and patience truly shine. Your kind words mean the world to us. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17978480-a379-449a-b48a-63075c40e9f3",
"author": "Antionette Kitchens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRApsON3Ex8q3yJLerolindFSBm1C-t6-2BTkfkHW7gJXbL63SNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was very helpful in assisting me with my storage unit.. very patient, polite, informative and friendly.. I highly recommend YourStorageUnits exit 5 North Augusta for all of your storage needs ask for MELISSA!! She was awesome … Ty",
"date": "2024-11-30T16:16:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Antionette! We're glad to hear about your excellent experience with Melissa. We take pride in our helpful team and spotless units. Your recommendation means the world to us! See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "04994c63-282d-4cba-b1f7-edd3f6bb56a3",
"author": "Sherrice Doucette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHqzVkgHfbvJymdv2yOt3k0L27sNRkPVmIaG9DFM3WS3YCqziMhQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I am so thankful for Your Storage Company providing me excellent service during a challenging time for our family. Glenn was awesome. He was very patient and kind and willing to walk me through example units. Thank you Glenn!",
"date": "2024-11-26T23:06:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sherrice, we are thrilled to have helped during a tough time. Glenn is truly exceptional! We're grateful for your kind words and look forward to seeing you again soon.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "77c0a95c-c675-4a53-9712-2fb246868345",
"author": "Steven Davenport",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv9uMAFlxp82ejYVrMLENAuoM1aOsTVSEkNKYR19JuqGoHBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service. She was extremely to help me in my needs!!!!!\nThank you..",
"date": "2024-11-16T18:04:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Steven! We're thrilled you found our customer service amazing. Our team is always ready to assist. We appreciate your feedback and look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b8c4c0d-2f26-4058-bae7-906ef7489242",
"author": "raheem frison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjg7WCjbUhvdsrJJuf07HsOhk1qjiXRPzMWS0jCN0J3TZTmPAO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely love the staff! GREAT PRICES, CLEAN BUILDING, VERY SECURE and HELPFUL!",
"date": "2024-11-11T19:28:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Raheem! We're thrilled you love our helpful team, spotless facility, and top-notch security. We appreciate your kind words and look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "16d4ffa0-2bc6-4437-97b4-a90ca71a7e62",
"author": "Aubrey Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYwMxgm5Y_ZkuKotGXJHUzQm5qRah6tic0YC1ZZnOJ_KxrlNrH=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-08T22:26:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Aubrey, for the glowing 5-star rating! We're overjoyed you appreciate our top-notch security and pristine spaces. We're here to safeguard your belongings.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24ea76c2-2f09-4814-924a-422f94c24560",
"author": "Angel Vargas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLG7AvUHAj_-_p-VTB9Cr5oD6RYGyZFcxhN3MHNMWNg_Xyj2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa has been great! We lost keys, moved stuff into another unit and she’s always been super helpful with anything we needed. Great experience",
"date": "2024-11-04T18:05:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angel, we're thrilled to hear about your fantastic experience with Melissa! We take pride in our top-notch customer care. Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "21936bd3-7d52-4270-a0ec-030e86e0486b",
"author": "Erin Andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBLmhe4bM9Z7tG-Iwep-gskA_X2j-gRhc7tkn7CiSh_RyvfTLf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2024-11-02T21:14:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Erin! We're thrilled you appreciated our top-notch customer care. Your kind words mean the world to us. We can't wait to welcome you back to Your Storage Units North Augusta!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ada045d5-05b5-4cec-a00b-a309d7dbc72e",
"author": "Keshawna Turk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_R86MkCIQOm4AAxLniwb3-tAmt5wUPnQVOQF3aqBSsVRZPFOPig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Melissa was/is a very big help. Nice and clean establishment! Also a fast process.",
"date": "2024-11-02T16:02:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Keshawna! We're thrilled you found our storage facility nice and clean. Miss Melissa is fantastic! We appreciate your feedback and look forward to your next visit.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:38.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a4496eb2-6ec4-4aab-aed3-c621345e4e6a",
"author": "Carlos Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwb0n2GaByEk9ENkf9Ca8P7egEMDJ_pmIcxzjgthd2IFitRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was very helpful and had great customer service! Reasonable prices for what you get and competitive with the market. Storage location is conveniently located and very clean.",
"date": "2024-10-29T20:29:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for highlighting Melissa's exceptional service and our convenient location, Carlos! We're thrilled you found our prices reasonable. We look forward to your next visit.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:38.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7233392a-c5b1-48db-bd98-1f60d3b1e82c",
"author": "Jae H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLWlcKFfvhFg0W9Ucd1-ox5kkh3RG6xfYF9On06XtXl8sYfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Very nice and patient",
"date": "2024-10-29T19:17:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jonathan, we're so happy you enjoyed our top-notch service! Your kind words mean the world to us. We appreciate your feedback and look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "38437fac-3e82-439a-b7e2-8ba71361f7f8",
"author": "Mary Carroll",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMbmUtfhcIL_fWGTA62_uHuYSrhVFxuKh0BnVo3K1v2268aw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service melissa done an oustanding job making sure we knew every thing we needed to",
"date": "2024-10-25T16:50:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mary! We're thrilled you found our service outstanding. Melissa is a gem, ensuring you have all you need. We appreciate your kind words and look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8b9ca0b4-a4e0-4fd1-aa4b-7e85d722939c",
"author": "Gail Mason",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8JnikE-ByZsFNjugh0Lq7oJUOZcgfmF_-qlM8lP0H2kv7WIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Because of the recent hurricane and resultant damage to my RV, I had to quickly locate a secure storage facility. Melissa and Glen were so kind, helpful, and found me the best storage program. The facility is conveniently located, new, spotless, affordable, and very secure. It was the perfect solution for me and I made two new friends!",
"date": "2024-10-25T13:27:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gail! We're thrilled Melissa and Glen could assist you. We're delighted you found our facility secure and spotless. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:38.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "66856c7a-e5f2-461e-b831-9344d1ce0d89",
"author": "allday cbreeze",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5RoXqO6IF3MKgBD3ZfZpEQKzW5hjPyFzJKRcvRNaCKJ4G2I-RQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly. Nice clean facility. Melissa was a pleasure. Great first impression of the staff and facility",
"date": "2024-10-18T13:57:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic you found our facility clean and our staff friendly. Melissa will be delighted by your kind words. We appreciate your feedback and look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "22411a7b-0671-4f10-ae2b-9f778a0996c7",
"author": "Debra Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUN1f_XxyOuftkl37hJC8_ZYyQwFMtPtDUSj8fbuLltmV6rGTP3=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I love having someplace to store the extra items for our home. The unit we have is climatized so everything will be safe. Prices do go up which I don’t like since nothing changed as far as the unit I have. Other than that it is a good thing.",
"date": "2024-10-15T18:29:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Debra! We're glad to hear you appreciate our temperature-controlled units. We'd love to hear any suggestions you have to enhance your experience further. Looking forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:38.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5a15ad5a-468b-454c-95fa-11b907b65d22",
"author": "JKS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISc7lq-bmqjmNt12C6bDtz-F2yZn4w93pS17iNsx-q9gcVDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa is great! Have worked with her at other companies and she is always professional and happy to accommodate.",
"date": "2024-10-14T19:42:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your kind words! We're delighted to hear that Melissa provided excellent service. We appreciate your loyalty and look forward to serving you again.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ce27b6a-86f0-45c8-bfcf-07ead0b2eaba",
"author": "Shelby Forrester",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-mVqTzEGYS3W3TLfamyB-4WgXgrnDxSJQqGeRIXNJnmHZHDW-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was amazing and helped me out so much. I highly recommend this place for your storage.",
"date": "2024-10-11T18:58:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shelby! We're ecstatic Melissa was amazing in assisting you. Your recommendation means a lot! We look forward to serving you again.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4f06f27-2537-4fcc-a8c9-e58ae1254b7d",
"author": "msdrdona",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVG-hgwXyA7pTtHHkJDW8sPXe6rhT3P8HoP-1BXO6MV-JCDJIY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-07T16:06:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We're thrilled you appreciated our top-notch security and pristine spaces. We're here to safeguard your belongings. Any suggestions for us to improve?
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7cb1d8d-fc6d-4f20-9b34-2977288c1bb2",
"author": "Zolly Tucker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxKbZtk0AYV4dE56cvnhocKanGyik-QbOa8Yh9vPKRTuRK0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was extremely helpful and a pleasure to work with!",
"date": "2024-10-03T14:30:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Zolly! We're so glad you found Melissa so helpful. Your kind words mean the world to us. We look forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2025-10-01T13:15:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9496ad6b-35a2-49e7-a701-594a861d706e",
"author": "Joe Flanders II",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsXPJq1d1H6VmGHMv3FeXiGG8MRoJ_nFzsjVCyHrEdTRfsoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Displaced from a hurricane and Melissa came in clutch! Was able to store family valuables quickly. Thank you!",
"date": "2024-09-30T21:33:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joe, for the glowing review! We're thrilled we could assist during a tough time. Your valuables are safe with us. If you have any suggestions for improvement, we'd love to hear them. Looking forward to serving you again!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8be7c42a-6b05-4fcf-ad33-ab20d0d16dfa",
"author": "heath bickford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV31tRon5bwnpYDUroaqXNE-YU4OMxALxM_5C3EL1vtD1QrLKc8fg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Called at the last minute to get a space for my RV and Melissa did a great job helping me find a space I could fit into. She let me get set up and very professional and helpful in getting my business. The location is very convenient, clean and secure.",
"date": "2024-09-25T21:00:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Heath for your kind words! We're thrilled you found our spot for your RV with Melissa's help. Our convenient, secure, and clean location is ready for you anytime. We appreciate your business and look forward to your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:38.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d6e3cc67-6296-421b-91a3-cf2c031484a3",
"author": "Angela Beckworth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNCIvMGEepO2QX_zxx_qpNmYZI_Hiza2mlupy3tJ8BS7kJ4bG4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful lady at front desk! So sweet and helpful",
"date": "2024-09-21T20:46:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Angela, thank you for your kind words! We're delighted to hear you had a wonderful experience with us. Your satisfaction is our top priority. We look forward to welcoming you back soon. Thank you again for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0a7b1dcd-c0dc-46a1-98f6-9607d42f9e84",
"author": "Khi Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfHdNr5DOn33ywa0jyY2MKxHKi5Nx4lT2AxSUdhAspRyEb_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The prices and specials were great, and Melissa was wonderfully helpful.",
"date": "2024-09-11T21:51:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Khi for your glowing review! We're thrilled you found our prices and specials great. Melissa is truly a gem. We look forward to assisting you further. Enjoy our free Amazon pick-up service on your next visit!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d97eef46-82e3-440a-a346-c680c22cfa42",
"author": "Stephanie Morrall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWR8DWQ6P3j-odRwYgEiWF1-f1yhZeSul6OXMTDgcPVYLvHHW-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and love the neat building and office . Great staff.",
"date": "2024-09-04T18:08:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stephanie, thank you for your 5-star review! We're thrilled you appreciate our great customer service, neat building, and office. Your kind words mean the world to us! Looking forward to serving you again soon.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47806463-d5ae-4bac-bfbb-4464e6289a63",
"author": "Jennifer Hendrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8b7qRt6H06P0NFPf0VRVLOeyZqq0N9UHliPSDQh72ni76HGX1=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Melissa was super friendly and helpful with renting a unit.",
"date": "2024-08-29T22:07:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jennifer! We're thrilled Melissa made your rental experience a breeze. Your satisfaction means the world to us. We offer free Amazon pick-up/drop-off and a referral program for more savings. See you soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a55edafc-7615-462a-b384-01d51118c1b1",
"author": "Oliver Twizzle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFtBD5sy1ksN5QpUs0-g2a1kxunwFGwdHvXh2d2Hm0mbKHWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great company to work with. Always professional, available and clean. I strongly recommend.",
"date": "2024-08-19T14:18:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Oliver, for the glowing review! We're thrilled you appreciate our professional service and cleanliness. We look forward to serving you again soon! - Your Storage Units
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c3c8e602-58ec-4286-b774-d956c85382dd",
"author": "Adasia Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxee95JoaflfAHJO6HormTBzcAEo-QDGkFv52gDKJo_zzN9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was awesome!!",
"date": "2024-08-17T16:08:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Adasia, thank you for the fantastic 5-star review! We're thrilled to hear that Melissa provided excellent service. Your kind words mean the world to us. Looking forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6701876f-c19d-4f2c-8394-1747afc0d447",
"author": "Kem Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6cubrY8rHOIsYMJfxOGV7FV-EgYgnFlsqHh93HBX-UbNisw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-12T20:44:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the fantastic 5-star rating, Kem! We're thrilled you appreciate our top-notch security and pristine spaces. Your satisfaction is our priority. Any suggestions for improvement? We're here to safeguard your belongings.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e8a26ac-ccef-41ca-a485-d1e5843ac5a7",
"author": "Danielle Cobb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIUN33-lHvI7-e9LAPS-QbrI-ugKfHGwwBVfCU0ndVX_ZYiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am trying to start my moving out journey and need a place to put all my junk. With looking around some of the places had some really high price, but Your store has the best prices I have seen on my search and Melissa is really sweet and help with my decision making and purchasing process.",
"date": "2024-08-09T16:22:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Danielle! We're thrilled to hear you found our prices unbeatable and Melissa's assistance valuable. We're here for you on your moving journey. Have any ideas for how we can make your experience even better? We're all ears! 📦🔐
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "65c8ecab-a157-4960-b201-412c304532c7",
"author": "DeQuawn Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUj8BmU2oWkZ9PGK_BOigHUrudKH2dl2X7Co5JsbpQW7ZpVwQ0v=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was very informative and helpful!",
"date": "2024-08-09T14:44:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, DeQuawn! We truly appreciate your kind words about Melissa's assistance. Our team is dedicated to providing top-notch service. Looking forward to your next visit! 🌟
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "22b90ac3-d20f-41a0-a912-7281cd91b656",
"author": "Erica Favreau",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWYVjI1iSs--Z1sSlqKZk9-R4oM-Pqf7YfDrFxtvHR1lPbbwhuhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service! Would definitely recommend.",
"date": "2024-08-08T20:55:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful feedback, Erica! We're elated you enjoyed our top-notch customer service. Don't forget to take advantage of our free Amazon pick-up and drop-off service on your next visit. Looking forward to seeing you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09b2d5b1-69ed-4a69-90d0-b9635364e511",
"author": "Rachel Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWlm7T5-g0yczzDjG9DHBJyMqRHNfCbe4bJSOUd48o_zezHccV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They are awesome! Very reasonably priced. The staff are super nice and they have a very clean facility",
"date": "2024-08-07T20:53:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rachel, thank you for the wonderful review! We're thrilled you found our facility reasonably priced and our staff super nice. We take pride in our spotless units and are grateful for your kind words. Looking forward to serving you again soon!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "65b9a952-c2b2-4c7c-bf72-6a019300a93a",
"author": "Janine Romanowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMnmHALqsTnvONambJ6SOVmBjcXMB2J6XPkP2bLQJrRne-Dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful with helping me swap units",
"date": "2024-07-26T20:43:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Janine, for your kind words! We're thrilled to hear you had a great experience swapping units. Your satisfaction drives us to deliver top-notch service. We appreciate your feedback!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5b7d58b6-5801-4983-ba0b-b4aefa774e2e",
"author": "The Retro Store",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvqqhFp4EKWKBsmWsLoPdt1bGAWfublkGzlmnN55zEpAEYu0Wd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent",
"date": "2024-07-26T19:30:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We're thrilled you had an excellent experience at Your Storage Units North Augusta. Our team is always here to assist you with our top-notch security and spotless units. We appreciate your support!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ada061d-5dee-4c03-916a-f3c18d63c81e",
"author": "Nikki Carpenter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTFnu5uMY6fHV94wAAwEqaPwuqDqiw9kOzkRaZGVVUTCVPeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was so helpful and knowledgeable about her job! What an asset!",
"date": "2024-07-13T21:49:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the glowing review, Nikki! We're delighted that Melissa's expertise shone through. Your satisfaction means the world to us! Looking forward to serving you again soon.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea28924b-cf6a-4443-ac07-705f341c1e04",
"author": "Omar Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLL33tVblEqOJ2WDS9ynIjiA3NPskTBQqX3BHgQVIN9zrIpJA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff",
"date": "2024-04-21T19:15:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5-star rating, Omar! We're thrilled to hear you had a great experience with our staff at Your Storage Units North Augusta. Our team is committed to providing excellent service, so please don't hesitate to reach out of we can assist you further! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "95f06a36-615d-42a2-9231-36291203c75d",
"author": "Hayward Dock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUr61B5F4cWX4Qy-NEJId88BKstO68le_CTd30sdWjch5mvFG9B=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-15T15:16:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're satisfied to hear you had a fantastic experience at Your Storage Units, Hayward! Your high rating means a lot to us, and we're committed to maintaining the standards you appreciate. Looking forward to more great experiences together!
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e025861-6845-4fb9-8665-95ce528ddc63",
"author": "Blake Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBZ2H9SNYq5Drf0Jhj1OrdRWPqUBB1TYHomyRQRyguNpxkiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice help desk. Great unit",
"date": "2024-04-03T18:04:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Blake! We're delighted to hear that you found our storage unit to be the solution you needed, and our help desk so accommodating. If you ever need anything in the future, feel free to reach out. We appreciate your feedback!\r
Thank you for choosing Your Storage Units North Augusta and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5dc311b7-e416-4c08-945a-fc6767a7f39d",
"author": "Cheryl Cunningham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBWUVQxBH8XorLnyRj2QI73-d3Q7jzUTfBGL_6X81govcazg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wow!!! What an amazing customer service experience. Kate and Brittany were so friendly and professional. They were extremely knowledgeable of the storage units. The unit is clean with ample room for my things. The rental process was easy. I highly recommend YourStorageUnits for your storage needs!\nCheryl",
"date": "2024-03-18T23:42:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the fantastic review, Cheryl! We are thrilled to hear that Kate and Brittany provided you with exceptional service, and that you found our storage units clean and spacious. We appreciate your recommendation, and look forward to serving you again in the future at Your Storage Units North Augusta.\r
Have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f2c65512-67c7-43b3-bb45-385296f0e554",
"author": "Carol Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItEGRcvcrBcpFYWaMKN33dqbcdWiQn89xOwNLUS8hVMa14Cg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice, clean, organized storage.",
"date": "2024-02-18T22:02:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Carol! We love that you have found our facility safe, clean, and comfortable! We at Your Storage Units North Augusta always work hard to provide our renters with excellent customer service, so please don't hesitate to reach out to us if there's anything else we can do for you to make your experience even better. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f4cc9d2b-4359-462d-9431-3ebec7f48358",
"author": "Tyrone Thomas",
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"rating": 5,
"text": "Very Great customer service and nice staff",
"date": "2024-02-17T20:54:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tyrone! It was such a treat to see your wonderful review for Your Storage Units North Augusta! We're happy that you have been so satisfied with our service, and that you have found our facility to be the perfect answer to your storage needs. We appreciate your kind comments, and we hope that you will explore some of our customer perks as well, such as free Amazon drop-off and pick-up services, and a money saving referral program. Call us for details! Thank you for choosing Your Storage Units and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "374e03d8-1948-41a4-802e-0ebda4b1e703",
"author": "ashley andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdmkxUitaxEQW7-rsh5wMGL1iG4hIlqfIYoc-XAR1qr7QKVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic experience with David! Quick and easy",
"date": "2024-02-17T16:33:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ashley, The team at Your Storage Units North Augusta wants to thank you for the terrific 5-star rating and review! We're delighted that David provided you with such great service. We'll be sure to tell him how pleased you were. We have lots more to offer our customers at our location, including free Amazon pick-up and drop-off services and a money-saving referral program. Call us for details on these and all our other customer perks. Once again, thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f857c01-d0e0-45c5-b6fd-54a804e79675",
"author": "Haskell Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMjb0OnzH6OXQFvPgEtnijQ47Pnu457sbfTdqpOv7Cw3b_8JDB=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-17T16:29:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ziggy! We appreciate you taking the time to share your awesome 5-star rating with us. We are delighted the service you received from the team at Your Storage Units North Augusta was so terrific, and that we earned your perfect score. We hope you will also take a moment to explore some of our customer perks, including our free Amazon drop-off and pick-up services. We think you'll be impressed! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a01b6c1d-fe2a-474b-8fe0-e2cc7e4c0206",
"author": "Amanda Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGgDLKL_A8j2rNvIHSg6asG6VN65Sv1yB6u2BbLvNWna2iRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was very knowledgeable and made sure I got the best deal and made sure I understood and answered all my questions",
"date": "2024-01-29T18:13:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Amanda! We work hard to bring our customers a positive experience here at Your Storage Units North Augusta, and your wonderful review tells us that we're making it happen! We're delighted that you've been pleased with our facility and pricing as well as the service from David and our 5-star staff. We hope you're also enjoying some of our customer perks, such as our free Amazon hub services. Call us for details on these and even more extras! Thanks again for choosing Your Storage Units, and have a fantastic day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "20c14171-7c63-4e6c-98c0-f3cab4b58faa",
"author": "Mckarti Dorsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQ1XOyxbzAQoOnjJLzbmzFWzPUqUfy3ufJqMhmKBD8ci6oPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-29T16:21:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "McKarti, We are so pleased that your experience with Your Storage Units North Augusta has been so awesome, and that our wonderful team has provided top-notch service to you. Our location has lots to offer, including customer perks like free Amazon hub services and a money-saving referral program, so please call us for more information on those as well. Thank you from the gang at Your Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8cb98c41-990f-47dd-8858-0f0fd2c0f078",
"author": "Chris Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCWWLrzQxSRplFk0gVLc_RChn9KKU3ZNa9gdYG1NT1gs_1DDb6=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fantastic storage unit. Had my belongings stored here for 9 months, with 2 months being free. Super, super clean. Staff is great. Security cameras everywhere, no shady looking people, very reasonable prices, etc. 10/10. Would come back here instantly if I ever needed storage again.",
"date": "2024-01-28T23:53:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chris! We work hard to bring our customers a positive experience here at Your Storage Units North Augusta, and your wonderful review tells us that we're making it happen! We're delighted that you were so pleased with our facility and pricing as well as our terrific 5-star staff. Please don't hesitate to reach out if we can be of any assistance to you in the future, and thank you once again for choosing Your Storage Units!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "88b92b03-c9bd-45ba-b91a-0f488a1b3d78",
"author": "Camille Person",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIP5qxwV7olQ5t5XrcuC-1URMtGMkNGpXpi8b1ohgb_wFNvxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am in the middle of a move, it's very convenient my new home.",
"date": "2024-01-25T22:55:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Camille, We are so pleased that your experience with Your Storage Units North Augusta has been so awesome, and that you are happy with your new storage unit. Our location has lots to offer, including wonderful customer perks like free Amazon hub services, so we're thrilled that we were able to meet your storage needs. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:15:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6d65d4e4-40e3-4d3f-988d-062f21c8c244",
"author": "Peyton Glass",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvM-Te19OCZ1x1ttegXbT1XE_ZugUhhu9z4LA4Cefu02pQ5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-17T22:09:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Peyton, We’re so pleased to hear that you've been having a great 5-star experience with Your Storage Units North Augusta! We always prioritize superior service, and it’s truly a pleasure to know we're succeeding in delivering it to valued clients like you. Thank you for choosing Your Storage Units and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e404152-1c1e-47f6-83ed-5d1ca8702fdf",
"author": "Patricia Lanham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHGyoiIqPF5HlAl8X5MrX0E10VH9ugIcaVc2m3jlvHwq_sugVSJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-14T19:47:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Patricia! It's great to hear that you had a perfect experience at Your Storage Units North Augusta. It is always our pleasure to provide excellent customer service, so please don't hesitate to contact us if there's anything else with which we can assist you. Thank you for choosing Your Storage, and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9af35f3b-b810-44f7-aafc-73c3c3bf7c85",
"author": "Kayla Burch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLm2nBT2njEcEaVvPHa51OW-d0Y6f50LPGh3T1lSvWsza_IPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "David is so helpful and friendly. Airborne!",
"date": "2024-01-13T20:35:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kayla! We're happy that you were so satisfied with our service, and that you have found our facility to be the perfect answer to your storage needs. We appreciate your kind comments on David's assistance, and we hope that you will explore some of our customer perks as well, such as free Amazon drop-off and pick-up services, and a money saving referral program. Call us for details! Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "269caf77-89d5-4984-b66a-f2c1d31cc35f",
"author": "Courtney Cheatham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9U4T2T1VdhQWVJPM_5PWCzDT2TsdaTxnlO48vw3X5GwfHEApT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and well knowledgeable about their job.",
"date": "2024-01-08T12:04:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Courtney! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our quality of service as well as the expertise of our team. We hope you're also exploring some of our customer perks, including free Amazon hub services, and a referral program that could save you big bucks! Be sure to check them out. Thanks again for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4cba9863-0f1b-4e4c-b528-e4c73b14fba4",
"author": "Amanda Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-jmUdEG_NbTrIwnx6c-prMWdxtOGlNssoX2pqhPYCuV0O2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was extremely helpful and made our experience fun!",
"date": "2024-01-05T14:34:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amanda, We are so pleased that your experience with David was so awesome, and that you are happy with your new storage unit. Our location has lots to offer, including wonderful customer perks like free Amazon hub services, so we're thrilled that we were able to meet your storage needs. Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ebd003bc-e434-4a9f-936c-fa99a2fa0a99",
"author": "Kellie White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISEGfzCvWABxWBO-YvfIasgvIDvMyTeFbKvTHUAUruakL4dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super simple, best experience renting a storage unit!",
"date": "2023-12-30T16:26:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Kellie! We're very happy that we provided you with an easy, top-notch experience at Your Storage Units North Augusta. If we can be of any further assistance, please don't hesitate to give us a shout. In the meantime, we want to remind you that we offer lots of great customer extras, such as free Amazon hub services, so reach out to learn more about them! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2892b12e-66e2-45a6-94a3-3faba2d04865",
"author": "Thea “Jo” Tucker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhD2LHcvy9SUUmWU95UQPJp-lRbcOpUDL_7IGh33Z3sEcz9TPy8Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I really like the young lady that works here she was very helpful with everything Thank you very much",
"date": "2023-12-29T05:17:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "You are very welcome, Jo! We are delighted that your service experience with our team was so top-notch, and even eared your perfect 5-star rating. Thank you for taking the time to share your impressions, and we hope you'll think of us the next time you need exceptional storage solutions. Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14f60e59-864c-46ce-8e28-4c762dea9011",
"author": "Bryanna McCain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzwt5CO00N-HKCSdtfIC6pl3_0iRGNkTt8PdpDcTavtI5FkAk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-12-22T18:30:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bryanna, We are so pleased that your experience with us has been so awesome, and that you are happy with your new storage unit. Our location has lots to offer, including wonderful customer perks like free Amazon hub services, so we're thrilled that we were able to meet your storage needs. Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39b7280d-9773-408e-bb88-ccdc31a2981e",
"author": "Jessica Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLI-cx-NxVvx8ESo9IPh_Bw6c8YTMsFR_tv9wtVVd6pnv1ggw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Man these people are awesome",
"date": "2023-12-18T23:46:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Jessica! Our team will be thrilled to hear how pleased you were with their assistance, and that they won your excellent 5-star rating. We appreciate your support and generous feedback. We hope you are also enjoying some of our customer perks, such as free Amazon hub services. Check them out, and call us for more information on all our customer extras. Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18d62fd2-99d1-4a74-b1f5-00232336c81c",
"author": "Shannon Jaeger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsxs9cDZfg2oNPqtgauAjf_8V2fjkYVEDIyP9DDku0xCFNPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-05T21:46:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your 5-star rating, Shannon! It's wonderful to know that you had a top-notch experience at Your Storage Units North Augusta, and that we earned your perfect 5/5 score. Please don't hesitate to reach out if we can assist you with any other tasks, as it's our pleasure to provide with you the best possible customer service in the region. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0cfa40b-3bc6-4d23-8813-bd09b700bc80",
"author": "Carlos Golston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKk6XxihpG78XvCONlV5FQDmd9m6MVWlh4jwahATN7F4yV1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kaitlyn was very professional and displayed good product knowledge",
"date": "2023-11-17T15:56:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Carlos! It's great to hear that you had a perfect experience at Your Storage Units North Augusta, and that Kaitlyn was so helpful and efficient. It is always our pleasure to provide you with excellent customer service, so please don't hesitate to contact us if there's anything else we can assist you with. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "248248af-20c8-41be-b314-baa87777b85a",
"author": "Ashton Randall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVhyuJQkSCGSL6Uti3esrQEvdh0qBXVkgpemb94vTRu4wveA=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was amazing today. Even if I kept calling him Nick. Answered all of my questions. Loved the experience.",
"date": "2023-10-12T21:17:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's fantastic, Ashton! We're so pleased that David delivered such amazing service to you, and that he made himself available to answer all your questions. We're sure he didn't mind about the name mix-up either, so not to worry! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b215e2a0-8d6d-4506-bf07-6d617c57f60c",
"author": "Lauren Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHLsEpZicp28RTqU9jVnN4J3boR7JMPBOdFlMRIKHkM6rWOvTl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place",
"date": "2023-10-07T15:19:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lauren! We appreciate your 5-star rating and review for Your Storage Units North Augusta. We're very pleased that you are having a good experience with us, and we hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. As you can see, we aim to please! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2024-10-01T13:16:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4182276-2281-4f66-afcc-1a5e0b8b746d",
"author": "Maranda Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYKhPE0gqSBkbauiosLGIu6KqcHotqYiq_C-7zl13hcwna=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was such a great help! He made the whole process a breeze. The facility is very clean and up to date. Great customer service! Top notch!",
"date": "2023-09-26T14:53:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear the news, Maranda! David is a gem, so we're not surprised that he provided such great customer service, and made the rental process so simple and stress-free. We're also happy to learn how pleased you are with our facility. Please let us know if there is anything else we can do to assist you, and thanks again for choosing Your Storage Units North Augusta!",
"replyDate": "2023-10-01T13:16:02.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e4805607-da94-4804-946e-64d0e9738143",
"author": "Brandon Dupont",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqGAvwgguJ8IQAX6cXBfFRlWMDwu9efEQRzXUtXj43uqnBkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and fast !",
"date": "2023-09-12T14:07:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's terrific, Brandon! We're very happy that we provided you with a top-notch -- and fast! -- experience at Your Storage Units North Augusta. Please let us know if we can be of any further assistance as you move your belongings into your unit. In the meantime, we want to remind you that we offer a spectrum of customer extras, such as free Amazon hub services, so give us a call to learn more about them! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22d36950-e009-42d9-aa81-9a5a729461ac",
"author": "Brianna Duffer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVf-GQ8lx-Wv0GNUxnfKocGFmCrzZQWy_3-YKGN_dHBmSecWK8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very great customer service! Requested one online and same day call and tour. 10/10 recommend to anyone looking for a storage unit.",
"date": "2023-09-10T18:36:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brianna! We work hard to bring our customers a positive experience here at Your Storage Units North Augusta, and your wonderful review tells us that we're making it happen! We hope you're also enjoying some of our customer perks, such as our free Amazon hub services. Call us for details on these and even more extras currently available! Thanks for recommending Your Storage Units, and have a fantastic day!",
"replyDate": "2023-10-01T13:16:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78fc75c1-9fd3-4189-8c75-e45e6e8abdb0",
"author": "LaTrenda Bright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOyQaORWHk0eicYvokSK-KDzjGfHcqKUb6Vw5_pUMbgN9MzHlR=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love the customer service . The units are very clean and are air conditioned.",
"date": "2023-08-23T15:01:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great review and 5-star rating for Your Storage Units North Augusta, LaTrenda! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that you've been pleased with our service, and that our units have met your standards in comfort and cleanliness. We have lots to offer our customers, including our free Amazon hub services, so please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:02.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f64a735c-dc53-43a0-baf5-6f46da4c112d",
"author": "Heather Black",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL00LnID1rq2uL8m1EoTv99yEes_vQKOMOVXtJ1cOLXLhJzYA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "David was so professional and made a difficult process absolutely easy! Kudos to him! Highly recommended. FIVE star!!",
"date": "2023-08-14T17:19:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Heather, We’re so pleased to hear that you had a great 5-star experience with David! We always strive to provide superior service, and it’s truly a pleasure to know he succeeded in going above and beyond during your recent visit. Thanks for your generous feedback, and please know that we are always available to assist you even further with your storage needs. Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:16:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b6a949c-1a25-4e0c-8f4d-b945a10071fc",
"author": "Jorge Yanes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6mo47WrtVjlpkCOvAaL_amHI6dUBacZQfjEN-xqV2jiAjw-4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent place, neat and ready to access.\nDavid at the reception is kind, educated and extremely helpful.\nNo better place for your things",
"date": "2023-08-13T16:12:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jorge! It is great to know that you have been so pleased with the service you've received from the team at Your Storage Units North Augusta! We appreciate your 5-star rating, and we're delighted that David's awesome job performance earned a perfect score! We hope you will also start enjoying our free Amazon drop-off and pick-up services available to all our customers. That's just one of several perks we offer, so call us for details! Once again, thank you for your support, and for choosing Your Storage Units!",
"replyDate": "2023-10-01T13:16:02.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "cc752a1e-8913-4a01-8a79-8d47f28c9598",
"author": "Samantha Furtick Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI52hb-qFPqeCuXcEgP_SPVJh5l1M3Pq2ErHsSA0OZcTleuTQk=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was super nice and helpful during the whole process. Facility is well organized and clean.",
"date": "2023-08-04T16:34:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Samantha! We're very happy to learn how pleased you have been with Your Storage Units North Augusta, and that David has provided you with his \"always-exceptional\" service. We appreciate your generous feedback! We hope you are also exploring some of our additional customer perks, including free Amazon hub services at our location. Call us for details! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7bea3cd3-4ec0-4ec0-9ef6-34eaeac162a3",
"author": "Keith Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWTJRhF_QgRfiWYtQb7utKLOPAFX0lK3UGi-j58T4YkGXTK8oy=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "David was very helpful and friendly. 5 star service and great storage facility.",
"date": "2023-08-04T16:33:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keith, We're very pleased that David's wonderful customer service earned us your perfect 5-star score! We're also delighted to know how pleased you are with our safe and clean facility, and we hope you are enjoying some of our free customer perks, including a referral program that can save you money! Call us for more info on this and the many other extras we offer. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "640533eb-1534-4c17-abd7-80568cc18eab",
"author": "Marquel Weston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr6sOoWiFT9XazoqK4iJnQr0MrgUnc5fbIThaDcDTtzxFBHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "David has gave great service, he was very welcoming.",
"date": "2023-08-01T17:45:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Marquel, for the terrific 5-star rating for Your Storage Units North Augusta. We're so pleased that you are satisfied with our facility and our services, and we hope you are also enjoying our free customer perks, such as Amazon drop-off and pick-up services, at our location. Call us for details! Thanks again for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c2b7c45-f0fd-4ad8-9597-d785f497cdcf",
"author": "Brii Bree",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXC7sYzQ7JwcLVgdtyc0C8EUoi2IeXsw_s7HxS9grd6hDC477mm=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is phenomenal. Everyone is sweet, polite, and very accommodating. They helped me find the right unit for my furniture. Easy access to my unit. I highly recommend. Talk to David or Laurie.",
"date": "2023-07-27T22:35:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Bri! It's great to hear that you had a perfect experience with David, Laurie, and the gang at Your Storage Units North Augusta. It is always our pleasure to provide you with excellent customer service, so please don't hesitate to contact us if there's anything else we can do to enhance your experience! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "239114b7-0d07-45d4-9785-c7985f8b0cbe",
"author": "Chelsy Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-GsLn_UVSIyXwtWJM9PTmi1hW5gCWe8pQJkCssPLXrhsS5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-27T20:36:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Chelsy! We at Your Storage Units North Augusta are delighted that we earned your 5-star rating. We truly appreciate your wonderful feedback for our service quality, and your generous support truly made our day. Thank you for choosing Your Storage Units, and have a wonderful day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e302b23c-1aea-46b9-bf65-2c051453ef2c",
"author": "Shane Faw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUifsxWiydZ2riNrzMPUYl7SrZiO-7dlRlciAFiyAW7eoRLt18=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I’ve been renting here for at least, 6 Months. Pl. is always clean dry employees are very friendly. Would recommend to all my friends.",
"date": "2023-07-18T17:23:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shane, We're so pleased that Your Storage Units North Augusta has met all your current self-storage needs. We're delighted that the team has provided such top-notch service, and that they have earned your perfect 5-star score as well as your generous recommendation. We hope that you're also enjoying some of our customer perks, including free Amazon hub services. Call us for details, as there's more where those came from! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c0e6ca28-8b1c-466d-809c-191effdf6b54",
"author": "Lauren Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5TjQZ4icfgQvrWGmkf8sgWdnFLw1q-rgOouIPOeFqzOQvTo2FKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this storage unit facility. Always courteous in person and on the phone. They do a fantastic job at keeping up with your information. The facility is well kept and for that I recommend their business.",
"date": "2023-07-16T21:41:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lauren! We work hard to bring our customers a positive experience here at Your Storage Units North Augusta, and your wonderful review tells us that we're making it happen! We're delighted that you've been pleased with our facility, and that the kindness and efficiency of our terrific 5-star staff have earned your generous recommendation. We hope you're also enjoying some of our customer perks, such as our free Amazon hub services. Call us for details on these and even more extras! Thanks again for choosing Your Storage Units, and have a fantastic day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44d70da5-962f-42cd-8dfd-0cb7928dd110",
"author": "Yvonne G.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFoGwp6Vtr9roALHtSntYN06caSHLuxEIEfAhd5qumUwja8dEt=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love the location & the staff is very friendly & helpful.",
"date": "2023-07-15T19:10:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much, Yvonne, for your kind of generous feedback and 5-star rating for Your Storage Units North Augusta! We appreciate your fantastic comments on our staff and location, and we hope you have been taking advantage of our awesome customer perks, including free Amazon hub services. They're the best! Call us for details on all our extras. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4599915d-b779-4167-81a1-5a5162e73142",
"author": "Bernard Burgess",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL85dy8i6GEcCBfdXKMpVwziV7C5Wa6d-AXBFQbVwVFZYc7FA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with David. Very easy process and easy to do business with.",
"date": "2023-07-15T13:43:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a 5-star rating, Bernard! We appreciate your fantastic feedback on David's exceptional service, and we're delighted that you were so pleased with the easy, stress-free rental process. If you have any additional questions about our self storage service, our free Amazon hub services, or any of our other free customer perks, please don't hesitate to give us a call or contact us online. Thank you for choosing Your Storage Units North Auugusta, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e732f2e-c582-4dee-8c9d-c5f093ca7bed",
"author": "Courtney Burckhalter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJCk2sAbNqmTVh_HtbgWAiwKfJ6JsIYt51JvyMIXVngWQEPQZVMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service! David was extremely helpful and great to work with. He made renting a unit a very easy and enjoyable experience.",
"date": "2023-07-06T19:12:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Courtney, for the great review and 5-star rating for Your Storage Units North Augusta. We're very happy that you were so pleased with our customer service, and that David's expertise made the renting process so smooth and easy. Please let us know if we can be of any further assistance down the road, as we're here for you! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cd5c6558-29ac-48f0-b60b-13a24845e927",
"author": "Katrina Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmDp_YrGi1mdP7VrErd9oPz71zM_18h5pMD1qqSUFTFm4OvILI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage unit. Everything is clean and the staff is great. Definitely recommend coming here.",
"date": "2023-07-03T19:43:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Katrina! We work hard to bring our customers a positive experience here at Your Storage Units North Augusta, and your wonderful review tells us that we're making it happen! We're delighted that you've been pleased with our facility as well as our terrific 5-star staff. We hope you're also enjoying some of our customer perks, such as our free Amazon hub services. Call us for details on these and other extras! Thanks again for choosing Your Storage Units, and have a fantastic day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "dff8353e-9c2b-434b-898d-2653ff89f86c",
"author": "Pamela Faw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLA9cQJd_XE8TVcUPdJSVvi8XS34Ieyve7REa6W_hThh-P-rg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittany was awesome and so much help getting us a storage unit. She showed us around the units and explained to us what they had to offer. She was very friendly and professional. I highly recommend this place.",
"date": "2023-06-30T17:16:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Pamela! We appreciate your 5-star rating and review for Your Storage Units North Augusta! We're very pleased that Brittany has been so helpful, and has delivered such quality service. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services. As you can see, we aim to please! Thank you for choosing Your Storage Units, and have a great day.",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0ed044f7-6f8a-430a-99e2-d6ce2a9fb6d6",
"author": "Ashleigh Outler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXOGuSCh_zl73CM15S3lnwRsZcnI0HDupSKKM8yN-yBPYGsAAt=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was amazing with helping and showing the storage. It’s very clean, new and the stuff is amazing",
"date": "2023-06-26T20:44:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's wonderful, Ashleigh! We at Your Storage Units North Augusta are so pleased that David provided such terrific customer service, and that you were so impressed by our facility. Please contact us if you have any additional questions about our self-storage accommodations, our customer perks, or any other awesome features we offer. Thank you for visiting Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "03076d43-8ded-4f3e-825c-b4867350312f",
"author": "R. Squire",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH3BM9t4gim6t-4BUiPleCPi3wwuDBenOmvCDEOH7QBaQkJgUk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laurie was very pleasant and helpful with getting me set up with a storage unit. I really enjoyed talking with her.",
"date": "2023-06-26T20:16:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank so much, R., for your great feedback and 5-star rating for Your Storage Units North Augusta. We appreciate your wonderful comments on Laurie's exceptional customer service, and we'll be sure to tell her how pleased you were with her help. We hope you'll soon ben enjoying some of our customer extras, such as free Amazon hub services at our location. Call us for details! Thanks again for your support, and for choosing Your Storage Units!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "91744fd1-9eca-4eb6-b8ae-7a2363a3e9e6",
"author": "Poppa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZsunJlkYI_Uz4hpAJLxQwG4v1nAkqwGVPqgmBorU7PKxVU36rzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and clean",
"date": "2023-06-23T17:56:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Poppa! It's great to hear that you had a perfect experience at Your Storage Units North Augusta. It is always our pleasure to provide our customers with excellent service, so please don't hesitate to contact us if there's anything else with which we can assist you. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5c2ceb3c-5821-4f6c-b36a-dee75365d518",
"author": "Alyana Nichols",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdtjafz1MfQDKfcSlQT7MDjjPEZncAz8gsYW0yLlbins3UDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laurie was awesome! Extremely friendly, efficient and knowledgeable. Very glad I went with this storage facility.",
"date": "2023-06-23T14:18:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alyana, for the terrific 5-star rating and review for Your Storage Units North Augusta. We appreciate your kind and generous feedback on the service Laurie and the team delivered, and we are thrilled to know that their job performance knocked it out of the park! We'll be sure to tell them how pleased you were. We hope you are also exploring some of our fantastic customer perks such as free Amazon hub services at our location. Talk about convenient! Call us for details. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0e10e99d-d6de-4ef1-af38-ae6680988076",
"author": "Ginger Henderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKW7T1t0RSmKRV1KHaO-BcMtC2FlI32JDDL74c2kvuWzDYmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and very nice facility.",
"date": "2023-06-22T15:28:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Ginger, for your encouraging review and 5-star rating for Your Storage Units North Augusta. We appreciate your generous feedback, and we're delighted that you found our facility so welcoming and helpful. Please let us know if you have any additional questions about our services, as we'd be happy to assist you. Thank you for visiting Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3246e836-756b-4693-8bfe-b75b87b6aa3f",
"author": "Brittney Rountree",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLheXjAW5wS-iIa5MqGuObwKUbj1Ovno5C0OycUgOuLsBZ66Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is clean and spacious. I also like the added layer of security with cameras and code entry. The manager was personable and informative. He did an excellent job of providing information about the unit and overall facility. Best place that met our storage needs.",
"date": "2023-06-16T21:28:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Brittney! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our quality of service, and that you've found our Your Storage Units North Augusta facility clean, safe, and secure. We're also delighted that our customer service has met with your full satisfaction! That's terrific news, and we appreciate you sharing it. Thanks again for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c868d6ac-29b2-4f12-90fe-a8cb2143523d",
"author": "Ruth Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQrUZJB8qtZ9vS594tiaMfMejWzQOypjh5PKex4QPVinXNAOaQRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very personable, helpful service. Able to match prices from other storage places. Process was easy and fast! I would definitelt recommend this place to others.",
"date": "2023-06-15T19:53:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ruth! We work hard to bring our customers a positive experience here at Your Storage Units North Augusta, and your wonderful review and recommendation tell us that we're meeting that goal! We're delighted that you've been pleased with our facility and our terrific 5-star staff, and we hope you're enjoying some of our customer perks, such as our free Amazon hub services. Call us for details on these and even more of our signature extras! Thanks again for choosing Your Storage Units, and have a fantastic day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6704a48b-8d6e-4a7f-8079-3a00b8a1b993",
"author": "Carrie Attaway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfOcNxLxM0RMOu82NgFqJuw4ualg-BPwqi4UlWY2ZowVTyrdo=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was awesome! The storage units are nice and clean!",
"date": "2023-06-12T20:06:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Your Storage Units North Augusta! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that David provided you with such great service, and that you're so pleased with our facility. We have lots of extras to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic perks! Once again, thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:10.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b74bbac7-9ca9-49d4-ae95-793a1ab00438",
"author": "Joe Shade",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXy4Ej1czYIPBYjT6PX4UM_mTNOWPgZxcBDe5sj3en3IfXfxr7y=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-09T17:08:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a 5-star rating, Joe! We appreciate it! If you have any questions about our self-storage services, or our fantastic customer extras such as our free Amazon hub services, please don't hesitate to give us a call. We'll be sure to fill you in on all the info you need. Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60f546cf-6f1c-45c6-8f03-ed96b33f197e",
"author": "Ken Ralphs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXOxchbnQn48bDog5unBYrLic1gDOnMxyap0KuwICiFbhvrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was very professional, and helpful. Great location",
"date": "2023-06-05T20:18:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ken! We at Your Storage Units North Augusta are so pleased to see that you had a great 5-star experience with our company. We always strive to provide superior customer service, so it’s truly a joy for us to know we succeeded in going above and beyond your expectations! Thanks for your generous feedback, and best wishes from the team at Your Storage Units!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
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"author": "Anahi Caceres Delgadillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBN0iNgsNvrK7mwJSOIscl3Yc4pw9gQvTeSbBnNUBhHTWCUCI7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2023-06-03T21:15:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "The team at Your Storage Units North Augusta wants to thank you for the terrific 5-star rating and review! We're delighted that our team has provided you with such great service, and we'll be sure to tell them how pleased you have been thus far. We have lots more to offer our customers at our location, including free Amazon pick-up and drop-off services and a money-saving referral program. Luckily, there are many more where those came from, so call us for details. Once again, thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "38ccc3a7-7734-4bcb-8f18-73cf06149ea4",
"author": "Daniel Hane",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUOOYOBQWtL7Z4xJDlPHVJ8rAkaPln4WltBFKdq_NDhXDxVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laurie and David were so helpful and got me set up quick! And they gave me a donut :) highly recommend!",
"date": "2023-06-02T15:19:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Daniel! We are very happy that Laurie and David provided such great service, and even topped things off with a yummy donut! We appreciate your wonderful recommendation for Your Storage Units North Augusta, and there are more donuts waiting for you whenever you're in the mood! In the meantime, we hope you'll also check out our customer perks, such as our free Amazon hub services at our location. Call us for details! Thanks again, and have a great day.",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "7089a875-6d20-4b2e-afb2-d2dd1e784206",
"author": "walker posey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwRIcE46qUiuQwPzd8etvKM0U0y1qXYe84r9z0ApFWVc6kKhoc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, simple and easy!",
"date": "2023-05-31T21:14:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Walker, Thank you for the generous review and 5-star rating for Your Storage Units North Augusta! We're pleased that you found our process to be so easy and stress-free, and that we earned your perfect 5-star rating. Please let us know if we can assist you further, as that's why we're here! Thank you for choosing Your Storage Units, and have a fantastic day.",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0127081-b04f-41ee-b203-dbfda61bbfea",
"author": "Tay Merriweather",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUH8SCluE6AZztr5V_yl0Uzu85D_Do7mM9-FI51UrtGoATpzUZP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Smooth operation, no waiting in line. Just a quick and easy process! 10/10",
"date": "2023-05-30T20:50:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Big! We work hard to bring our customers a positive (10/10!) experience here at Your Storage North Augusta, and your wonderful review tells us that we're making it happen! We hope you're also enjoying some of our customer perks, such as our free Amazon hub services. Call us for details of these and other freebies we offer our renters! Thanks again for choosing Your Storage Units, and have a fantastic day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "383c9ee9-7e4e-41fc-a929-fb3d65e10bf7",
"author": "shain smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYj3B4jran_u2EmiYyrtHu2HnChFYJG_qsKXusqNxIWrJK8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The place was very clean and the Manager, Laura, was very helpful. The process was simple and did not take too long, I was happy with the special I was given on my 10x10 unit. I feel that my stuff is very safe here, lots of security cameras. I will definitely use this facility from now on.",
"date": "2023-05-26T14:09:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "What a terrific review, Shain! We're delighted that you are so pleased with the services we provide, and that Laura has been so helpful to you since moving your belongings into our facility. Thank you for your tremendous support and generous 5-star rating, and please reach out if there is anything else we can do for you. Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [
"cleanliness",
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"price",
"security"
],
"sentiment": "positive"
},
{
"id": "213bab04-ab76-46c2-8753-56c03be68dc3",
"author": "Gage Mckinney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ71qAJ97GjiHQE4bF7i71kzZJz3l2fBofycZuIbreYNJZrCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was very helpful and informative highly recommend this place!!! Thank yall so much",
"date": "2023-05-24T15:16:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gage! It was such a treat to see your wonderful review for Your Storage Units North Augusta! We're happy that you had a great experience with David, and that our facility eared your generous recommendation. We appreciate your kind comments, and we hope that you will explore some of our customer perks as well, such as free Amazon drop-off and pick-up services, and a money saving referral program. Call us for details! Thank you for choosing Your Storage Units and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b6d74a88-c0a1-498f-91c0-013147f7904e",
"author": "Elizabeth Weldon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVmTY2bMddMgpEVyq9V_e02-oPg2SG4yEfttl67t6A2W8_QJE62g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-22T21:26:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the outstanding 5-star rating, Elizabeth! We are thrilled to hear that we have been so successful in providing you with a great storage experience at Your Storage Units North Augusta. We believe we have a wonderful facility to offer our customers, and we are happy that you feel the same. We look forward to providing you with excellence for as long as you need us! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe62c872-fdb4-49e8-981e-a3cd51ec7a15",
"author": "Camryn Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6lsHIpK2nnABIJ0sZiJvsh1GpEXQ4eUrVPEdckCXAB9tSHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-20T19:03:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a 5-star rating, Camryn! We appreciate it! If you have any comments or questions about our self storage service, our free Amazon hub service, or any of our other services and features, please don't hesitate to give us a call or contact us online. Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02b0d662-1609-481f-a33a-09dfb5f45a0c",
"author": "Samantha Causey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXj7NEbtWj2-QcttK-dxZIvSNynK-8eQebkn_W21Am69fppNo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Your storage units has great deals and is very clean. Laurie is also great, friendly, and overall very knowledgeable.",
"date": "2023-05-20T16:34:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Samantha! We appreciate your 5-star rating and review for Your Storage Units North Augusta! We're very pleased that Laurie has been so helpful, and that the team has delivered such quality service. We also hope you will take advantage of some of our great customer extras, such as free Amazon hub services. We know you'll love them! Call us for details. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "aff91306-1947-4f15-8fbb-9251c3aaf27b",
"author": "CrysSo Flyy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBk9-a7vS3OtK-dacNnkbr7wCBDizfwJ0R-qonG6dkDoD04XFS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Laurie was awesome. The process was quiet and easy. Thanks so much!",
"date": "2023-05-19T16:55:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your 5-star rating and review, CrysSo! It's wonderful to know that you had a top-notch experience with Laurie at Your Storage Units North Augusta, and that she facilitated such an easy and stress-free move-in. Please don't hesitate to reach out if we can assist you with any other tasks, as it's our pleasure to provide with you the best possible customer service in the region. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e27e91f8-6047-4836-8ed5-3a4adbb84aa3",
"author": "Keirsten Mikaela Ransom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUivoByVbDuA6L51BhwGYcLl7SDcu7I8NjbUNUkZx9I1brwAVsR=s64-c-rp-mo-br100",
"rating": 5,
"text": "We loved booking with YourStorageUnits! David was so helpful!",
"date": "2023-05-12T16:21:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Keirsten! It's great to hear that David facilitated a perfect experience for you at Your Storage Units North Augusta. It is always our pleasure to provide excellent customer service, so please don't hesitate to contact us if there's anything else we can assist you with. Thank you for choosing Your Storage Units , and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2903a6b8-1dfd-45fc-94b5-35f267a1cabb",
"author": "Stacey Weathersbee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLy64FszOpgb6EJnMSP4yhpaDqiuVYDILAQO9xkirpzdOYjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such excellent service. So helpful and explained everything to me",
"date": "2023-05-11T20:32:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Your Storage Units North Augusta, Stacey! We appreciate you taking the time to let us know that we're doing a good job. We have lots of perks to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8e032732-76b7-4a09-8982-87a228348532",
"author": "Hannah Alyss Noe Marchant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuG58PYoFECCWuf2XCEAhm9OCZpWm98YDihjj7IApQueFvnGcU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laurie helped me get a unit that was perfect for me and my needs! She got me a unit that was accessible for everything I told her I needed. And, told me all the specials they were running. This faculty is very clean and the staff are very friendly!",
"date": "2023-05-10T21:49:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hannah, Thank you for the terrific review and 5-star rating for Your Storage Units North Augusta! We appreciate you taking the time to let us know that we're doing a good job. We're delighted that Laurie provided you with such great service, and that the \"move-in\" process went so smoothly. We have lots to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "8bc42f5b-4173-4087-b7ae-893ea6bb5ff8",
"author": "Eric Morrow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFMjg6Cvqg9etGDLzGIRA_JTSqd3_obFPjd08PbixAE9XqDXM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laurie was amazing, facility was clean and safe!",
"date": "2023-05-09T20:39:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Eric! It's great to hear that you had a perfect experience at Your Storage Units North Augusta, and that Laurie delivered outstanding customer service. That's fabulous news, and please don't hesitate to contact us if there's anything else we can assist you with. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "8af069d7-b225-4e94-854f-fd8b1d1139fe",
"author": "Joey Count",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIHGu8qWMjcg-7XXLi0tU4skz7Vm7o1Nwo7cfASMBQ1Gf2uXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-06T16:52:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your terrific 5-star rating, Joey! It's great to hear that you had a perfect experience at Your Storage Units North Augusta. It is always our pleasure to provide our customers with excellent customer service, so please don't hesitate to contact us if there's anything else we can assist you with. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63df6d2a-f3a5-4b68-9707-5071a909f8b0",
"author": "Kacey King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKsRncy8DUL2xwpPUAg1hNU-lFVWF-8vs3Quxj5LePj3wbMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I very much enjoy this facility. It is always very clean and being able to easily access and use the dolly is very helpful. The people in the office are always super nice and understanding. I would definitely recommend Your Storage Units to family and friends.",
"date": "2023-05-05T14:44:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "It's a really wonderful day, Your Storage Units North Augusta, when we receive such a generous review, Kacey! We're delighted to know how courteous and helpful you've found our staff and that our amenities make every visit seamless. When you refer your family and friends, let us know; we like to pay it forward by rewarding valued customers like yourself. Thanks again for your feedback, Kacey - and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "606c13ef-3e74-4189-8154-2eab7e33d0de",
"author": "Nika Bee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWk_q7LWu6LMgmNnyWFSz141D7E8eBLrddk5qzLXfblUp4XhEYJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Gated area with clean controlled air units & friendly staff. First Month Free deals for the unit I needed. win win. David was great :)",
"date": "2023-05-04T21:10:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nika, we're delighted to not only have given you practical and modern storage solutions but exceptional service and value! Thank you for your review; your kind words for David are greatly appreciated. And did you know that if you refer a friend, you get rewarded? Find out how to save even more money on your next visit to us. Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "979a473c-9acd-48c6-bb0d-eacee6a38ef9",
"author": "Michelle Lourigan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsCHj3biDRk8KNK1o7HzaWPbdTm6vTEawjUvNCzMLr-TA00w=s64-c-rp-mo-br100",
"rating": 5,
"text": "A/c is a plus! The utility carts make moving items in and out more convenient than I've ever experienced before. Great and friendly management!!",
"date": "2023-05-04T16:59:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Michelle, for your wonderful feedback and awesome 5-star rating for Your Storage Units North Augusta. We're thrilled that you have been so satisfied with our facility, and that the features we offer have exceeded your expectations. Thanks, too, for the generous comments for our staff. We agree that we have some terrific people working with us, and we appreciate you recognizing their fantastic service. Please let us know if we can assist you in the future, and have a great day!",
"replyDate": "2023-10-01T13:16:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aeb09a9b-c7fa-432b-b69a-b65ec449841e",
"author": "Phyllis Montgomery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0uvls5MvFmsx5pvwpvYFFEZUO_kvPP25DRkm4qjqkX8-l_ZkbPw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Today at your storage unit in North Augusta South Carolina I was met with total premier customer service by David and Laurie. I will refer any person if looking for a storage facility to come to storage units in North Augusta South Carolina where no matter what no matter who you always get premium customer service",
"date": "2023-05-04T15:45:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Phyllis! It is great to know that you have been so pleased with the service you've received from the team at Your Storage Units North Augusta! We appreciate your 5-star rating for David and Laurie, and we're delighted that our performance earned a perfect score! We hope you will also start enjoying our free Amazon drop-off and pick-up services available to all our customers. That's just one of several perks we offer, so call us for details! Once again, thank you for your support, and for choosing Your Storage Units!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "004dae49-ce73-4434-89c1-ad800cfef567",
"author": "Ken Elder",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcb93DeFWtzMc4ELwRBy8E8MVtBGiCVXcESIOgat7Yhu4dVZ-R=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laurie Loucks was very professional, helpful, and provided service with a smile. She gave me a tour of each of the units I requested and answered all of many questions. Kudos to her!",
"date": "2023-04-26T13:52:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ken, for the 5-star rating and review for Your Storage Units North Augusta. We're delighted to know how thorough Laurie was with her customer service delivery, and we're pleased that you received not only a great tour, but also answers to the questions you had. We'll be sure to tell her how impressed you were with her help. Thank you for visiting Your Storage Units North Augusta, and please reach out if we can be of any further assistance!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a4ac812-83ce-46d2-a9c1-c5a6812e66b6",
"author": "thewilliewonka513",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINmZ7XCGCCcXIFRpA9rqk80j4Dv-TIx6VpBfe5PLFr9kM3cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, Reasonable prices, very clean and Secure",
"date": "2023-04-23T20:23:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your 5-star rating and review! It's wonderful to know that you had a top-notch experience at Your Storage Units North Augusta, and that we earned your perfect 5/5 score. Please don't hesitate to reach out if we can assist you with any other tasks, as it's our pleasure to provide with you the best possible customer service in the region. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "3d62cb29-da44-41f4-983a-ad68a41cc641",
"author": "Christie Hatley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0jWRs0wBzB7FMeHi1K45PBPRPR9ajIxRnHlmZOrg6MBmMaH9x9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was excellent!! The buildings are really nice and clean.",
"date": "2023-03-28T16:56:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your awesome 5-star rating and review, Christie! We are thrilled that Your Storage Units North Augusta is your perfect solution to your storage needs, and that you are fully satisfied with our facility. It is always our pleasure to provide you with excellent customer service as well, so please don't hesitate to contact us if there's anything else we can assist you with. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "42fea863-9414-4069-ad35-a6dceb5f8b73",
"author": "Jeffery Manor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRprD_vBG3V81AE_2K28TQWaAhFTM9dzWoXkYn8bR3dBZe9Ls=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This has to top all the storage buildings I've been too. Extra tall ceiling and very nice employees.",
"date": "2023-03-23T19:17:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jeffrey! We're so grateful for your fantastic feedback and 5-star rating for Your Storage Units North Augusta. It's great to know how pleased you are with our service quality, and that the features of our facility earned your perfect 5/5 score. We hope that you're also checking out some of our customer extras, including free Amazon hub services. Talk about convenient! Call us for more information on our entire slate of perks. Thanks again for choosing Your Storage Units, and have a fantastic day!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d3aba39-25a8-44f9-a529-e7bb9968e815",
"author": "Nancy Mattson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2RyCDdA47nDx6z_8afUEj56sQ3jo2gczfh02R8sirL0QjWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good experience. Very polite and knowledgeable. Would recommend them! Laurie is great!",
"date": "2023-03-22T18:31:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star review and recommendation, Nancy! It's great to hear that you had an outstanding experience with Laurie. It is always our pleasure to provide you with excellent customer service, so please don't hesitate to contact us if there's anything else with which we can help you. Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "71a69320-9ff7-47f7-9188-03bc96eddb24",
"author": "Laurimar Sammons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyiUr2MbG1knYaEKlxrXDuAvgr7QLQCzPRJ59ERdShdsKIK0SMeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location and friendly staff!!",
"date": "2023-03-15T19:20:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us your terrific 5-star rating and review, Laurimar! It's great to hear that you had a perfect experience at Your Storage Units North Augusta. It is always our pleasure to provide you with excellent customer service, so please don't hesitate to contact us if there's anything else we can assist you with. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69434760-ab13-45a9-a537-82b932a16c20",
"author": "Larry Harpring",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVq9zkKUzVd7A5cSUEYAQeXTN8-v1hDGWTOTqOGyZq-EIXjZvfp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great value.",
"date": "2023-03-15T18:15:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Larry! Your 5-star rating for Your Storage Units North Augusta truly was welcomed! We're very pleased that our team has provided exceptional service, and that our pricing scale was such a great value for you. Did our staff tell you about our many customer extras, such as free Amazon drop-off and pick-up services? There are more to add to the list, so call us for details. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "421151ed-0888-4064-846f-b4662cd54c98",
"author": "Reuben Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLK-VsjpJPYg6nzkuWGh0G2PetqKnhKWC2BWW_L2a_4jXJ7eA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My visit was pleasant the staff was great and the facility was very nice and clean",
"date": "2023-03-15T16:19:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Reuben! We appreciate your 5-star rating and review for Your Storage Units North Augusta! We're very pleased that our service has been top-rate, and that our facility has met with your expectations. We also hope you are exploring some of our great customer extras, such as free Amazon hub services, and a wonderful, money-saving referral program! Call us for more info. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1013748c-f67e-48ca-8e09-8bba0eb8520b",
"author": "Delores Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCycjMu4TtlzK2w-EUEimpOFqcfohzA7G3bE6kk85MuDSRBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice facility. Beautiful and clean. Staff is very friendly and helpful. I would highly recommend.",
"date": "2023-03-15T14:38:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Delores! Your 5-star rating, review, and recommendation for Your Storage Units North Augusta truly made our day! We're very pleased that our staff has been so helpful, and has delivered such quality service. We'll happily pass your comments along to them. We also hope you will take advantage of some of our great customer perks, such as free Amazon drop-off and pick-up services. There's more where those came from, so call us for details. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "720d1cfa-382e-404a-b815-a485842c2236",
"author": "Abby Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUA3Uxc-wNcJW7LwtNdv9zyIKIhvPMq1R1l4UwHev6rLtRwE-go=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very impressed from today's ribbon cutting. We are lucky to have such a clean and growing business in North Augusta! Look forward to seeing all you do.",
"date": "2023-03-15T14:27:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Abby, for your support! Your 5-star rating and review for Your Storage Units North Augusta was truly rewarding. We're very delighted by the prospect of bringing our storage services to the North Augusta community. We also offer some great customer perks, such as free Amazon drop-off and pick-up services and a money-saving referral program, among many others. Please call us for details. Thank you for all your encouragement for Your Storage Units, and we look forward to becoming an integral part of the North Augusta retail landscape!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1b26a980-c64e-4e91-a84b-f1cd8864b336",
"author": "Sandi Cheeks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAWCY-c66Q09cLXfgyu1xmcpxTHGIltK5_HGnDZURGAsZzuhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such a beautiful and lovely staff! So warm and inviting. Great experience here",
"date": "2023-03-15T14:25:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Sandi, for the wonderful feedback on Your Storage Units North Augusta! We appreciate your 5-star rating and generous review. They meant the world to us. We're so pleased that our staff and our service have met with your satisfaction, and we hope you are exploring some of our additional customer perks, such as free Amazon drop-off and pick-up services. That's definitely a favorite of our clients! Once again, thank you for your support, and for choosing Your Storage Units!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0eb35a02-8e12-4fca-b669-010c711742bb",
"author": "Dustin Buck",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbBeW8OeZ-gnnH9wgHF6uRx2tP-SNrcn3HFVZyNIIYndzJRWsI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Your Storage Units was very informative and helped us find the best fit for our storage needs. Even with some unexpected changes in our plans, Your Storage Units was able to help accommodate us when we needed it the most. I would highly recommend this facility to anyone who is looking at moving into the area, in between houses, or just needing to store some extra stuff from home.",
"date": "2023-03-15T01:41:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, D.! Thank you so much for taking the time to leave us your awesome 5-star rating, review and generous recommendation. We're pleased that you are happy with our quality of service, and that you've found the Your Storage Units North Augusta facility to be the perfect 5-star solution to your current storage needs. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Call us for details! Thanks again for choosing Your Storage Units North Augusta!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6aed624-c410-4109-8cc4-869a896b0767",
"author": "Jay F",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgKib1j0D4f6Z-BQVhG1_fdM5AMLGyvks71lQ2i6Nvr_ctYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to deal with. The staff is very kind and informative. The customer service was outstanding. The property is clean and well-secure and there is plenty of lighting. I don't have any worries when leaving my belongings here I know they are safe. Will definitely continue to do business with them.",
"date": "2023-02-28T21:49:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jay! It was so awesome to see your wonderful review and 5-star rating for Your Storage Units North Augusta! We're happy that you have been so satisfied with our service, and that you have found our facility to be the perfect answer to your storage needs. We also appreciate your generous comments about the safety and security of our location! That means a lot to us, and we know it means a lot to you as a consumer. We look forward to more opportunities to serve you in the future, and thank you for choosing Your Storage Units!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "51fd8aeb-ff05-4ce1-a65c-025d73f190f2",
"author": "Courtney Wooden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHG4JCTQkdNI9w4k4GB9u1lycDI7DzsNwWBTYcm0jXrF18EA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Laurie is awesome!!! Very friendly and super helpful! The place is clean and air conditioned. You definitely will need a map to navigate the layout though. The numbering of the units are confusing...so be prepared.",
"date": "2023-02-28T18:02:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Courtney, for your wonderful comments and 5-star rating! We appreciate your feedback on Laurie, and we're thrilled that her service as well as our facility's attributes earned your terrific score. We hope that you are also taking advantage of our customer perks, such as our free Amazon pick-up/drop-off service, among many others. Call us for details! Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9256c44b-6417-4e82-8963-72ffe6684229",
"author": "Austin Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJE0m0vOsJGtDxsuhksujOMO__R39MbuOaL6m23RDeLq1TPHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent staff and high quality storage units. Especially the temperature control units",
"date": "2023-02-28T15:28:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Austin, We at Your Storage Units North Augusta are thrilled to know how happy you are with our facility, and that you are especially enjoying the temperature control feature on our units. They really do make all the difference, so thank you for mentioning them. We hope you are also taking full advantage of our customer perks, including free Amazon drop-off and pick-up services. Call us for details! Thanks again for choosing Your Storage Units North Augusta, and see you soon!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9bc9d8a7-7777-4658-949b-32c21bcfb2e5",
"author": "Sandy McVey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCKwOuFPwMTtOuBzGI_ESzcvBf-yOxmIMa6BFy2BmM4dAA9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laurie has been super helpful getting us into the right sized unit. The process was very easy. The facility is very clean, way better than other storage places we have used in the past.",
"date": "2023-02-27T17:13:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your awesome 5-star rating and review, Sandy! It's great to hear that Laurie and the team brought you a perfect experience at Your Storage Units North Augusta. It is always our pleasure to provide you with excellent customer service and a clean, affordable storage unit, so please don't hesitate to contact us if there's anything else we can assist you with. By the way, have you explored our many customer extras, such as free Amazon pick-up and drop off services? Call us for details! Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b7f5e5ac-4acf-4ac9-8bca-c77def201498",
"author": "AK Allday",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXviufsEc8x5cDbkT2G-sMjogmnFIkLgehnej7QUAyls8Rs67qL=s64-c-rp-mo-br100",
"rating": 5,
"text": "It’s very nice and clean place. The staff is friendly and affordable",
"date": "2023-02-24T21:13:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review and 5-star rating for Your Storage Units North Augusta! We're pleased that you found our facility and staff to be top-notch, and we are delighted that our prices met with your budget. We always work to meet the needs of our customers, so we appreciate your kind and generous feedback. Thank you for choosing Your Storage Units!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "fc1eb23d-d0ba-4af6-9f2e-4fbd67789304",
"author": "trudy ross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmA5m3K8kO--N-0OQxo-aSn-xJOtaWhrSf2nmE2lVzacBxvdOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you are looking for a new, clean and secure storage facility, look no further!! Friendly and knowledgeable staff who are always ready to help! Go ahead and give them a call, you won't regret it!",
"date": "2023-02-21T23:10:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Trudy, We loved your review and 5-star rating for Your Storage Units North Augusta! We truly appreciate your awesome feedback for our services and facility, and that our staff has been so helpful to you throughout the rental process. We also appreciate your terrific recommendation. Those mean a lot to us. Thank you for choosing Your Storage Units and have a great day!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "46fdf328-3b1b-40dc-9f7f-69b12d660724",
"author": "Catina “Teen” Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9w4ZlsGDTe3pcdG5_FWXde9AqP10SKbNrrBSLStNTZzYn9uv0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-20T16:54:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Catina, for your generous 5-star rating for Your Storage Units North Augusta. We're very happy that our location has met with your satisfaction, and that our service quality has earned us your perfect score. Please let us know if we can be of further assistance to you in the future! Until then, thank you for choosing Your Storage Units, and have a wonderful day!",
"replyDate": "2023-10-01T13:16:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6973d35b-3389-4ddd-9f0d-9e8890d93f4a",
"author": "Wesley Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkZAEUHHHp4sGN2YSS0sAP6zsLL91jkPXpPGWbfXrkC2Cq_fge=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love it",
"date": "2023-02-16T21:47:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love that you love it, Wesley! We're so pleased that our service and facility have met with your full, 5-star satisfaction, and we hope you are exploring some of our additional customer perks, such as free Amazon drop-off and pick-up services. That's a favorite of our clients! Once again, thank you for your support, and for choosing Your Storage Units North Augusta!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95ddbb1b-a6c7-4e2a-8072-ba50c009c443",
"author": "Megan Stafford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJ2pip1t3f67KzV6NRzgFE84wsX1fdl4RfdNAOMfLqaCfjAI7X=s64-c-rp-mo-br100",
"rating": 5,
"text": "We appreciate their straight forward business and up front explanation of costs and expectations. There was no guess work. Very thorough and very professional. We would recommend to anyone looking for storage.",
"date": "2023-02-16T18:24:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Megan! It is great to know that you have been so pleased with the upfront, transparent service you've received from the team at Your Storage Units North Augusta! We appreciate your 5-star rating, and we're delighted that our performance earned a perfect score and your generous recommendation! Once again, thank you for your support, and for choosing Your Storage Units!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "aed7809b-b600-4db3-803e-5933bf1902a5",
"author": "Megan Stafford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDYCie-y3m1rfQH5C5Gnvweh_vB3A62Omv-RO5UM4adW1xmgnPzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kait and Laurie are so helpful and gave us a great deal when we were between moves. Very clean and very safe. We will use them should the need ever arise in the future.",
"date": "2023-02-16T18:22:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Megan! It is great to know that you were so satisfied with the service you've received from the team at Your Storage Units North Augusta! We appreciate your feedback, and we're delighted that our performance earned a perfect 5-star score! It was our pleasure to serve you, and please don't hesitate to contact us should you need us in the future. Once again, thank you for your support, and for choosing Your Storage Units!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "67f8d448-9050-46ec-8882-963d7243584f",
"author": "Teejey J",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoSu6tNkGWuM18mUUWXibvc-uTbqZvsF2IBtlu6b6hcWhUMxJq=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a great place, clean facility, Good rates and friendly staff!",
"date": "2023-02-16T14:04:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Teejay! It was such a treat to see your wonderful review and 5-star rating for Your Storage Units North Augusta! We're happy that you have been so satisfied with our service, and that you have found our facility to be the perfect answer to your storage needs. We also hope that you will explore some of our customer perks as well, such as free Amazon drop-off and pick-up services, and a money saving referral program. Call us for details! Thank you for choosing Your Storage Units and have a great day!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "69b414a2-b6d5-4afe-a995-ebd5fabf073d",
"author": "Esme Seyfried",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0apI_cOw1Y_0yPkq2z4712DRF75Vdpo6kl6OW6LFO8bZu5Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service!",
"date": "2023-02-15T17:11:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Esme! Your 5-star rating for Your Storage Units North Augusta truly was music to our ears! We're very pleased that our team has knocked it out of the park with their quality of service. We'll definitely pass your comments along to them! Did they tell you about our customer extras, such as free Amazon drop-off and pick-up services. There are more to add to the list, so call us for details. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c555ecc-15c3-4e52-8d8b-9fcd64095480",
"author": "Kevin Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3m7XW_a8BaKzNN6DETsw1TxCJqSGC9U8QNCv8oU2av4cl6zXi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean.",
"date": "2023-02-04T02:41:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Kevin, for the terrific 5-star rating and review for Your Storage Units North Augusta. We're so pleased that you are satisfied with our facility and our services, and we hope you are also enjoying our free customer perks, such as Amazon drop-off and pick-up services, at our location. Call us for details! Thanks again for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0586a1b5-4c1b-41e9-85b4-aef6cf2ae04e",
"author": "James Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_Fkh5_ZazciHuR5EHrCu1qF0QqCPNeMiDF4aUBwbTECUajQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and welcoming staff. Office and facilities always clean. I would definitely recommend",
"date": "2023-01-29T20:16:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yay! Thanks, James, for your terrific feedback and 5-star rating for Your Storage Units North Augusta. We are so happy to know that our staff delivered above and beyond expectations, and that we earned your generous recommendation. That is absolutely wonderful news! Thank you for your support, and for choosing Your Storage Units North Augusta.",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4520b595-5923-4ecb-869e-79447cd12215",
"author": "Kevin Hendrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHXU8Ipwmbt5rULmhDmT0196bJLl9qple7RtuzKDQtO_IkAo6W=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great to work with and clean new facility. Staff is very easy to work with and very professional,",
"date": "2023-01-29T19:41:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kevin, We loved and appreciated your 5-star rating for Your Storage Units North Augusta. Thanks for taking the time to share it! We're delighted that you are so impressed with the new facility, and that our team has been so helpful and accommodating. We also appreciate customer input, and we thank you for taking the time to share your wonderful feedback. Many thanks, and best wishes from Your Storage Units!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "354f173c-9cdc-4a33-8185-9ca0ab9125e7",
"author": "Doug Pugh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJybk8zrb2JFhRo1fcNaTJrjnbaHs1ksV5-IQwGVWbVob5-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean, Laurie the manager on site was very helpful and friendly. Overall price for the units were very reasonable and competitive with other places, plus it’s climate controlled!!!!",
"date": "2023-01-28T20:22:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Your Storage Units North Augusta, Doug! We're delighted that Laurie provided you with such great service, and that your experience went so smoothly. We have lots to offer our customers, including our free Amazon pick-up and drop-off services, so please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "657e8d45-01a7-4892-9ecc-a84a51b79cda",
"author": "Ashley Mensah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBM3-c9SRC6tWfvDZnnuqfqoTMyZaGoQBSv8rJg8qn1jvfmfB2RQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Laurie and Madison are heaven sent! They made this so much easier on me!!!!! I can't even begin to thank them enough",
"date": "2023-01-28T16:49:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ashley, We at Your Storage Units North Augusta have a great team working with us, and Laurie and Madison are truly two of the very best! We're so pleased that they facilitated such a positive experience for you, and we'll be sure to tell them how much you appreciated it. They'll be thrilled to know! We hope that you've also started exploring some of our customer perks, such as free Amazon drop-off and pick-up services at our location. If not, call us today for details on these and all our other extras. Thanks for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0c2da4bd-5de1-4ecc-80d5-ab916974f1e1",
"author": "Zachary Mccormick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYmrvKiQJCGkJcE8PMPSFjZL1FEwB0wvTW_7CjKooSQHNnDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly Staff and comfortable to be around. Extremely clean facility and are always quick to answer questions. I would give 6 stars if I could but honestly they are great there. Thank you!",
"date": "2023-01-22T22:07:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Zachary! We appreciate your 5-star rating (and even better, your 6-star rating!) and review for Your Storage Units North Augusta! We're very pleased that our team has been so helpful and informative, and that our facility fully meets with your standards. We also hope you will take advantage of some of our great customer extras, such as free Amazon drop-off and pick-up services, and a referral program that can save you money. Call us for more details! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "bde9664e-226b-4670-ab69-80303a6437cf",
"author": "Glenda Pennington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcnPX4qoWXrLhsq-JFDgIrArEoOHETzmwdcRoSFB9oeQu6Kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-22T19:57:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Glenda, for the terrific 5-star rating for Your Storage Units North Augusta. We're so pleased that you are satisfied with our facility and our services, and we hope you are also enjoying our free customer perks, such as Amazon drop-off and pick-up services, at our location. Call us for details! Thanks again for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37ed1ed8-d827-4077-b86a-4cdcefee5750",
"author": "Lorey Cross",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-lwfrEeY6gWg7hAaF6OpJ_EUC77Y75kFihUt_feJoKve19GsgpA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean well maintained location with friendly, efficient staff! Win-Win!",
"date": "2023-01-16T19:28:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lorey, The team at Your Storage Units North Augusta feel like the winners by having great customers like you! We appreciate your wonderful feedback and 5-star rating, and we're delighted that you are so pleased with our service. We hope you are also trying out some of our additional customer perks, such as our free Amazon drop-off and pick-up services at our location. Call us for more information on our entire list of extras! Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e1cdc1e1-774a-4d9a-a90d-95ca74556ae9",
"author": "Jeremy Herrington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLnYnvPbiTjFi42ZQWyS2n7cwZSknd8zBnQhSpVTI8jwRynA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience and very friendly!",
"date": "2022-12-30T16:39:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jeremy! We appreciate your 5-star rating and review for Your Storage Units North Augusta! We're very pleased that we have delivered such quality service to you, and that your experience has been so positive! We also hope you will take advantage of some of our awesome customer extras, such as free Amazon drop-off and pick-up services and a great referral program that can save you money! Thank you for choosing Your Storage Units, and have a great day.",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "974b6f1d-9a93-40ed-a721-a12a2b98e681",
"author": "Ashley Herrington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDplPgaq5-J5UtiYpgBnGXmjtTEIhiUeHaXOt9BSG5bpbqJbhV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and friendly.",
"date": "2022-12-30T16:37:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ashley! Your 5-star rating and review for Your Storage Units North Augusta made our day! We're very pleased that our friendly team hit a home run with their recent service. We'll definitely pass your feedback along to them! Did they tell you about our many free customer extras? Call us for details, as they are totally fabulous. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc0af681-3038-4b9f-a857-934ae2f49dfb",
"author": "Latoya Ellison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcgLy88P0-clsWAkEKG0fCpjKHdh07r4oW8Mh3nxfAR5rUmTdG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice facility, Ms. Brittney is awesome",
"date": "2022-12-28T20:15:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Your Storage Units North Augusta! We appreciate you taking the time to let us know that we're doing a good job, ad we're delighted that Brittany provided you with such great service. We have lots of free perks to offer our customers, including free Amazon pick-up and drop-off services at our location, so please call us with any questions you might have about these fantastic extras! Once again, thank you for choosing Your Storage Units North Augusta.",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "86aaa31b-5e16-473f-94e5-b3c3e1c4619c",
"author": "Anthony Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISMgStZTbbDiSeCOYXWuJKNnGf_gL1s-_aWtBdMM-zS-GnHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I haven't used a storage unit in years, but If I was going to, I'll use this place. The building is clean, spacious, and well-kept and the customer service was outstanding. Trish and Madison were informative and knowledgeable about my needs and their professionalism was off the charts! Give these two a raise immediately! I will recommend this place to friends just for the employees alone!",
"date": "2022-12-22T21:01:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Anthony! We appreciate your 5-star rating for Your Storage Units North Augusta, and for your fine review and recommendation! We're so pleased that Trish and Madison, as well as our entire staff, have delivered top-tier service, and that you're so impressed with our facility. We also hope you are exploring some of our great customer extras, such as free Amazon drop-off and pick-up services. Call us for details on all our perks! Thank you for choosing Your Storage Units, and have a great day.",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d495ad9f-9025-4f03-986f-32aadb4bef45",
"author": "titi Ranae",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhLpGHhXWmB9vfbQJ6t9WxZPdRAAxhZHiCloVEV_JYp1L2w-Zc=s64-c-rp-mo-br100",
"rating": 5,
"text": "My husband and I were searching for the best storage unit in the area. We made several calls to several facilities. I will say that I had called this facility a few times with questions and every time I called this facility they answered and were extremely polite and very helpful. The representatives I spoke to were Trish and Madison.",
"date": "2022-12-22T18:10:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Tiffany! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our quality of service, and that you found our team, especially Trish and Madison, to be so thorough and helpful. We appreciate your generous feedback! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8f1b8788-ff0f-4188-a254-78c79c4d8ec7",
"author": "N Burt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9AWema54BnVzQp-Ox-pNP8t6pwecv4N-tU_hQ7UjcJ3x1p4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice establishment and great customer service! I recommend this place to anyone!",
"date": "2022-12-10T19:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Nicholas, for the wonderful feedback on Your Storage Units North Augusta! We appreciate your 5-star rating and generous review, and your recommendation meant the world to us. We're so pleased that our service has met with your satisfaction, and we hope you are exploring some of our additional customer perks, such as free Amazon drop-off and pick-up services. That's definitely a favorite! Once again, thank you for your support, and for choosing Your Storage Units!",
"replyDate": "2023-10-01T13:16:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "870d533d-0a60-4b2a-994c-0f11ccec1483",
"author": "Katie Partain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLo638aO3gZjpwsAHAMAJ7fRsLWcnGYvMX-fTpglWHVDubBQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-30T22:52:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Katie; thank you for this outstanding rating! We're so happy to learn that your time in our community has been excellent. Resident satisfaction is our top priority, and it's great to see we're meeting your standards. Thanks again for rating our community, Katie.
Thank you for choosing Storage Units and have a great day!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4cf741ba-7a16-400d-a8ba-a503eebd74d9",
"author": "Stephanie Torres-Decker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeUOtgYZ8RDmw4j4gnVRskNkx8G4pPN0Ktj7unSFWjb4fxKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager, Brittney is very nice and helpful. She found us a space to better suit our needs after showing us our pre-booked unit.",
"date": "2022-11-28T15:42:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Your Storage Units North Augusta! We're delighted that Brittany provided you with such great service, and that she found you an even better space for your current storage needs! We have lots of perks to offer our customers, including free Amazon pick-up and drop-off services, so please call us with any questions you might have about our fantastic list of extras! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "977e155c-c2d7-4d06-995f-e0914f4b555a",
"author": "Samantha Spradley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKw7LG979_rcpC_4iE6HBHgxHBSlGHvvJY7b69UTeN-Y6Jjkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittany was very helpful!",
"date": "2022-11-26T21:55:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Samantha! We're thrilled to hear that Brittany was able to assist you. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!",
"replyDate": "2026-04-01T13:17:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c7e0615b-16a1-4aea-9129-9ed41c16aa28",
"author": "Taylor Hoggard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdS7YDoNPyWsLX0piJVPPWMWUdSQNuOmF_vyySJbBNQ_C5wg=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are extremely professional and always are willing to help. I am so glad that I chose to do business with them and store all my personal belongings.",
"date": "2022-11-23T17:53:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Taylor, for sharing your awesome 5-star rating with us. We are delighted that the service you received from the team at Your Storage Units North Augusta earned your perfect score. We hope you will also take a moment to explore some of our customer perks, including our free Amazon drop-off and pick-up services and a money-saving referral program, among many others. We think you'll be impressed! Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cd4e9b12-c93f-4431-9179-72c9cc67a79a",
"author": "Angela McBride",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLc4WTT5fajre8sQK46A_JuNqY3QGMFSsax9NGMMJmUDNxs7sO9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such a terrific and very informative employee!!! Highly recommend this storage facility with exceptional staff personnel!!",
"date": "2022-11-21T22:09:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the terrific review and 5-star rating for Your Storage Units North Augusta! We appreciate you taking the time. and we're delighted that our staff made such a fantastic impression on you! Thanks, too, for your very generous recommendation, Those always mean the world to us. We have some wonderful extras to offer our customers as well, including our free Amazon pick-up and drop-off services, so please give us a call so that we can tell you all about them. Once again, thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d3e0908a-12ff-4f53-9bb8-7024e7a17a5f",
"author": "Keyona D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKq7ahr25Y-_6WULutG05l-UGsOuCtkEnR9RL2Cc-GeS2RNIdo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Weese was very helpful and full of good energy. I would recommend this beautiful facility to anyone and prices are reasonable. She is the best!!!",
"date": "2022-11-20T20:58:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keyona, Thank you so much for your review and wonderful 5-star rating! We appreciate you great comments on Ms. Weese's service as well as the top-tier caliber of our facility! We're so pleased that you have found it to be so perfect for your needs, and that it earned your awesome recommendation. Please let us know if we can be of any assistance to you both now and in the future. Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "23d2c471-845d-4cc2-a77f-3ca879fed44b",
"author": "Shirley Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5re6Up-XD4oC9iYWrnpg7FYBaHxFJTITuZK6ZRLn4gQFwNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super nice!",
"date": "2022-11-19T19:30:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shirley! We at Your Storage Units North Augusta were delighted to receive your perfect 5-star rating! We're pleased that you are happy with our quality of service, and that you've found our facility 5-star worthy. We hope you are also enjoying our customer perks, such as our referral program that can save you money, or our free Amazon drop-off and pick-up services! Call us for more details. Thank you for choosing Your Storage Units, and have a great day!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9fc98f0b-8357-4a3f-9e5c-a75099d38eed",
"author": "Billy Mathis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV00pGgrl_kwZj53l1oUHj5ZY0hceu12ZqTfE15gkpbv3l57YA=s64-c-rp-mo-br100",
"rating": 5,
"text": "One of the most friendly places I've been since moving here. The leasing process was a breeze with the manager's help. Ms. Brittney was her name. Every step was explained very clearly. The process wasn't rushed nor did I feel uncomfortable at all. Every question I had was answered and explained if needed. I've always been hesitant about getting a storage unit. But with the security and gates, I feel I've got no worries about that. The inside was very clean and taken care of. That alone says a lot about the company but mostly the manager running the facility. I would highly recommend this location for any your storage needs. I'm glad I did.",
"date": "2022-11-07T19:48:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Billy, for the great 5-star rating and review for Your Storage Units North Augusta! We're very happy that you were so impressed with the cleanliness and security of our facility, and that Brittney was especially helpful to you in finding the best unit for your current needs. We also hope you are enjoying some of our customer perks, such as free Amazon drop-off and pick-up services. Ask us for details on all our awesome extras! Thank you for choosing Your Storage Units and have a great day!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1f29f3a4-c901-43e3-9c51-49f9d4d33567",
"author": "Sarah Mohler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-pt2BU1tgZSWPwKJ70sh0OXMaCoT38GiF4oRwfSHMcw3-3Q8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Trish was super helpful giving me the information I needed.",
"date": "2022-11-05T15:32:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sarah, We aim to please! We appreciate your 5-star rating and review for Your Storage Units North Augusta, and we're very pleased that you have found our facility fully compatible with your current storage needs. Thanks, too, for the terrific feedback on Trish. We hope she mentioned some of our great customer extras to you, such as free Amazon drop-off and pick-up services. Call her for details on all our wonderful perks! Thank you for choosing Your Storage Units, and have a great day.",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c72d1060-4e62-47f3-b391-f1a26605adf1",
"author": "Debbie Green",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn9ULtvyRmADzpynxMXSTbxLiASBi1bpj9-JtAo0w1GBq3C2ho=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Brittany is AWESOME! So very FRIENDLY, helpful and informative. Thank you!!",
"date": "2022-11-02T18:47:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Debbie, Thanks so much! Brittany is definitely super-awesome and friendly, and is always helpful to our customers. We appreciate you mentioning her fantastic service! We're also delighted that we earned your 5-star rating, and we thank you for your terrific support.\r
Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "491974e2-01da-4772-8c54-59ce1da5876d",
"author": "Craig A. Green",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuHzYFwtCfdsnT21P9YsLqOkAOzKK158CFirCpJuSkuBrBI7CY=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Brittany is the best!\nVery informative, hospitality and professional service!",
"date": "2022-11-02T18:47:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Craig! Thank you so much for your awesome 4-star rating and review. We're pleased that Brittany provided such excellent service, and that she helped earn us your wonderful feedback. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Call us for details and check them out! Thanks again for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ada22982-c08e-48fd-8d4e-ee737b30be89",
"author": "John Fink",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqk18ibF9-PaGW18FxSEmCF7_IgKIli_zCicJX00E3D_Twxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Check-in was a breeze, plenty of doors/carts to get items in easily, and extremely clean. Highly recommend.",
"date": "2022-10-30T09:58:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, John! It is fantastic to know how pleased you've been with our services here at Your Storage Units North Augusta! We're delighted that your check-in went so smoothly, and that you have found our facility so clean, safe, and secure. Thanks, too, for the fantastic recommendation! Those mean a lot to us. Once again, we truly appreciate your business, and we thank you for choosing Your Storage Units!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "96b4cea0-e8b4-4b2e-96a6-233244ed5623",
"author": "Vikki DiLorenzo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMZIi4JGT3GHZwFnmGsZwf8nzrGUwqJDgbbqJdEAO4oZSk6s7a=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service and clean units!",
"date": "2022-10-29T16:43:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Vikki, for your 5-star rating and review for Your Storage Units North Augusta. We're glad we were able to assist with your current storage needs, and that you found our facility so clean and secure. Please check out our wonderful customer perks, such as free Amazon drop-off and pick-up services and a money-saving referral program, as we think you'll love them! Many thanks, and best wishes from the team at Your Storage Units!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c53a3299-dad9-4523-8447-22777d54ab28",
"author": "K Broadway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVADxofA4NSIr1mzOnuKzVBQBVqLh1wm_UI4qWEOSJisJjuQhTj=s64-c-rp-mo-br100",
"rating": 5,
"text": "EXCELLENT SERVICE!!!",
"date": "2022-10-19T21:50:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, K.! Thank you so much for leaving us your awesome 5-star rating and review. We're pleased that you are satisfied with our quality of service, and that you found our Your Storage Units facility so accommodating. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Be sure to check those, and other benefits, out. Thanks again for choosing Your Storage Units North Augusta!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e449302a-b7dd-4548-8015-772da3ffa3ed",
"author": "Atlas McBride",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzM_fXmJOVrszje3m-fVDRz0dPxLxETVyFxXmUKup2qchdFJxy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Some of the cleanest units on the market. Also a very helpful and patient staff would 100% recommend",
"date": "2022-10-17T17:01:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Atlas! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our cleanliness and quality of service, and that you've found our Your Storage Units North Augusta team so top-notch. You truly made our day! Thanks again for your recommendation, and for choosing Your Storage Units.",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d977d22d-952b-4560-94d5-721c84b7baec",
"author": "Hayden Hebert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxY8EyRsKys9nB9Er905Z6ZpsKyWjPyEfUdZbid43K80h1GpM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great to have a reliable storage unit in NA! Great workers and management!",
"date": "2022-10-17T16:58:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to be here in North Augusta, Hayden! Thanks so much for your wonderful 5-star feedback for our location. We're thrilled that you have been so pleased with our team and service, and we hope you've started taking full advantage of some of our customer extras, like our free Amazon pick-up and drop-off services. Ask our team for details. Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de6ae3ea-8228-4247-88ad-bee73376baa6",
"author": "Savannah River Junk Removal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWd3Tjr9sU26pcSLO7oZkNlMZfBZbiHqAmapuQFf3YHsDTX_Vk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience getting a storage unit here. Will definitely use them again and have my family do the same for our storage needs.",
"date": "2022-10-17T14:14:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much! We at Your Storage Units North Augusta appreciate your generous 5-star score and terrific feedback, and we are super-happy that our top-notch service has made you a loyal customer! We look forward to serving you and your family in the future, and we truly thank you for your support. Thank you for choosing Your Storage Units North Augusta, and have a great day!",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89e8e628-ead7-4651-bb6e-a9a07a0a9a0e",
"author": "Steve",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDisGErl2AMUU9gjS-KTuqdzsT3W17r9ucbPi8EKcKBwacsFg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is the cleanest storage facility I’ve ever used. Wide hallways and entrances thad made moving in easy. The people here are also great. Super friendly and always willing to help. Pricing was also very good. So glad I found them.",
"date": "2022-10-15T20:47:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad you found us, too, Steve! We're so pleased to see that Your Storage Units North Augusta earned your perfect 5-star rating! Thanks, too, for the great comments about our staff. We agree -- they are the best, and we'll definitely share your feedback with them. We hope you are also exploring some of our additional customer perks, including a great money-saving referral program. Ask the team for more details. Thanks again for your support, and for choosing Your Storage Units North Augusta.",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "99cb5acb-049b-409b-a4ab-d6cc4e36a71c",
"author": "Emma Wapshott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQ0uXV0FtH1dHuTA7pZWV3j78jqE8-1arywwbOfodEn3-t=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my first experience renting out a storage unit. They were very helpful and informative, explaining everything and all the prices. These are great, clean and temperature controlled units for a great price! Highly recommend!",
"date": "2022-10-07T20:48:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Emma! Thank you for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our service, and that we made your first experience with storage rentals so easy. Thanks for your awesome feedback and recommendation. We also hope you'll explore some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Be sure to check those, and other benefits, out with our staff. Thanks again for choosing Your Storage Units North Augusta.",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "acf4e485-69bc-4c19-b39e-34cc2b2e0c8e",
"author": "Jace Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQKoNX7vkFGFrgllvgTo3xhW-Vcat3NLbzArU3k5jBIMAPhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I greatly appreciate you guys for being the absolute best! You guys are always available and make things easy to handle.\n\nShakeara Jennings",
"date": "2022-10-07T14:50:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jace! Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that you are happy with our quality of service, and that you've found our Your Storage Units North Augusta team so top-notch. You truly made our day! Thanks again for choosing Your Storage Units.",
"replyDate": "2023-10-01T13:17:28.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "6cdd184b-9c54-47a2-8e77-15320e7cfba3",
"author": "Tammy Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxRFIEN4jNBpxV_PnbW7xoScBuVITloK8DxWduqviu0Wp6RA=s64-c-rp-mo-br100",
"rating": 5,
"text": "A Great storage facility! Very friendly staff. Very clean.",
"date": "2022-10-01T15:54:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yay! That's great to know, Tammy. Sounds like everything went super-smoothly when you visited our facility. We're so happy that we merited a 5-star rating, and we hope you will think about taking advantage of some of our other perks, such as free Amazon pick-up and drop-off services at our location. Thank you for your support, and for choosing Your Storage Units North Augusta!",
"replyDate": "2023-10-01T13:18:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7a999c64-81ea-430e-a8ad-3552cd6ef84b",
"author": "Christopher Waters",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKu3W7NtSDwcxfds08NTSiLwWp816OzqBqXS3i_c1WVDwndg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super clean and Brittany was extremely helpful getting my unit setup.",
"date": "2022-09-20T20:32:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Christopher1 Thank you so much for taking the time to leave us your awesome 5-star rating and review. We're pleased that Brittany was so helpful to you, and that you've found the Your Storage Units North Augusta facility so clean and welcoming. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services, and a referral program that could save you money. Be sure to check them out. Thanks again for choosing Your Storage Units!",
"replyDate": "2022-10-01T13:18:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "dc4b790c-6d13-4d66-86e7-b20110d35b62",
"author": "Seth Brazell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF08LMwT3X73IVmxMVswuVuJCNpX-kcVq3qvcuTFocORvMUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-09T22:58:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Seth! We're so happy that we merited a 5-star rating, and we hope you will think about taking advantage of some of our other customer perks, such as free Amazon pick-up and drop-off services at our location and a referral program that can save you money. Thank you for your support, and for choosing Your Storage Units North Augusta.",
"replyDate": "2022-10-01T13:18:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12f44c95-a762-4e2a-8fc8-09209801c9ae",
"author": "Keondra Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHDTOO433_qfRTnmo-qo1sZzmMCkv-b63H3I2K9-EXkY7Wqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is so clean and well kept. Brittney with management was so patient, nice and informative on all the units and what would best fit me for storage. Definitely would give this place a 10/10.",
"date": "2022-09-03T13:43:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your 5-star rating and review, Keondra! It was our pleasure to provide you with information and help you find the right storage unit to meet your needs. If you have any additional questions, please don't hesitate to give us a call or contact us online! On behalf of Brittney and the rest of our team, thank you for choosing Your Storage Units North Augusta and have a great day!",
"replyDate": "2022-10-01T13:18:41.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a09038b3-94ad-488e-b753-7c138b248714",
"author": "steven george",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNdZthhAxgNxJRsbvvKxufHetZr4zEq6qohhh5YWRissqiDhs=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-08-30T22:51:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Steven, thank you for your rating! We appreciate your feedback. Please don't hesitate to contact our team if you need assistance or have any questions about the services and features we offer, like our money-saving customer referral program. Thank you for choosing Your Storage Units North Augusta and have a great day!",
"replyDate": "2022-10-01T13:18:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43594645-cb13-42b1-ac94-fd1d31f57dd2",
"author": "Danielle Winkler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUF3gO9X_wlHy4E1s4Mz8BRw7QAkoYe7kuyym4P0D35pbRunWVTnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My first experience ever when it comes to going through the process of getting a storage unit! And Brittany the lady at the desk PLUS the Manager! She was amazing. She went above and beyond! She made sure I understood the process in every shape and form! I HIGHLY RECOMMEND CHECKING THISBPLACE OUT TO STORE YOUR BELONGINGS.",
"date": "2022-08-23T16:15:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Danielle, thank you for your review and 5-star rating! We're thrilled to hear you would highly recommend Your Storage Units North Augusta. It was our pleasure to provide you with amazing customer service and help guide you through every part of the process. Please don't hesitate to contact our team if you need additional assistance! On behalf of Brittany and the rest of our staff, thank you for choosing Your Storage Units North Augusta and have a great day, Danielle!",
"replyDate": "2022-10-01T13:18:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9dd8922b-1c41-4352-8eac-e061c4c52088",
"author": "George Cromie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIDQ9sfci61Vq3AH0IAo85JCGigqayBQ2pbyDaroYICcQ8Cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great clean place. Secure with a lot of different sizes. Great price.",
"date": "2022-08-13T14:33:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, George, for the wonderful feedback on Your Storage Units North Augusta! We appreciate your 5-star rating and generous review, and we're so pleased that our service has met with your full satisfaction. We also hope you are exploring some of our additional customer perks, such as free Amazon drop-off and pick-up services. That's definitely a favorite of our clients! Thank you for choosing Storage Units, and have a great day!",
"replyDate": "2022-10-01T13:18:41.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "e960a086-05be-4abe-b8aa-a56b82681d5d",
"author": "Joan Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlpDp8_zN3DIfTNV5yvPKmlYRs3YKm5EaxpYQ9YpJfXnWvVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-12T16:25:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Joan! Thank you so much for taking the time to leave us your wonderful 5-star rating. We're pleased that you are happy with our quality of service, and that you've found our North Augusta facility so accommodating. We hope you're also exploring some of our perks, including free Amazon drop-off and pick-up services! We appreciate your support, and we thank you for choosing Your Storage Units.",
"replyDate": "2022-10-01T13:18:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f793ab9b-9111-4126-8dd1-efe0c2659701",
"author": "Roxanne Weese",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUw0hXJabVb22zSMiCpyod19Rcd0jvNx6IEeL5q5ZJ3jdS0DOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean. Professional staff.",
"date": "2022-08-08T15:53:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking a moment to rate and review our business, Roxanne! We’re thrilled that you had a 5-star experience and appreciate your comments about the professionalism of our staff members. Please don’t hesitate to let our team know if there’s anything we can do to make your next visit even better! Thank you for choosing Your Storage Units North Augusta and have a great day!",
"replyDate": "2022-10-01T13:18:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2f88b27c-3411-4633-808e-3d869fa0a90c",
"author": "Shawn Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKalHexkiqO2Ncsv7gqc9lSXVRWwdadxbbGfto9sI51p-FMnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-03T18:53:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for rating our business, Shawn! We appreciate your feedback and are happy to see that you had a 5-star experience. If you'd like to share any comments with our team, or if there's anything else we can help you with, please don't hesitate to give us a call or contact us online. Thank you for choosing Your Storage Units North Augusta and have a great day!",
"replyDate": "2022-10-01T13:18:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea145b51-4126-4683-8a26-7d7beabf3402",
"author": "Cheyenne H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyrgFMXnu0QGheIb53g3EFi0kB_v5AXO7I6e_8qOZE77h4OA=s64-c-rp-mo-br100",
"rating": 5,
"text": "These storage units are very clean, the temperature control is great and gives me more peace of mind when it comes to my belongings. The staff member that I met was very friendly and funny, and was very helpful.",
"date": "2022-08-01T16:50:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your comments with us, Cheyenne! We're so happy to know that our clean, temperature-controlled units give you peace of mind that your items are secure. It was our pleasure to provide you with friendly, 5-star service, and we look forward to your next visit! Thank you for choosing Your Storage Units North Augusta, Cheyenne, and have a great day!",
"replyDate": "2022-10-01T13:18:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f541343c-2bf1-45cd-9803-ff00ad60e097",
"author": "Morgan Corley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWsLI05IGs2pDwpvpHnlfiF08OxzKCRFuwQLDKXywUIdCsrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and friendly atmosphere! Great promotional deals going on right now as well!!",
"date": "2022-07-23T19:14:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your rating and review, Morgan! It was our pleasure to provide you with friendly service. If you have any questions about how you can take advantage of our great promotional deals, please don't hesitate to give us a call or contact us online! Thank you for choosing Your Storage Units North Augusta and have a great day!",
"replyDate": "2022-10-01T13:18:41.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
}
]
}