[
  {
    "id": "d3b4ef67-d228-44aa-a7df-d5f315a5d125",
    "question": "What are your office and access hours?",
    "answer": "Our Jefferson Ave office hours are Monday–Friday from 9:30 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 4:00 p.m. We are closed on Sundays. You can access your storage unit 7 days a week from 6:00 a.m. to 10:00 p.m. using our secure gated entry. 24/7 access may also be available. Ask our site manager for details.",
    "tags": {
      "topic": [],
      "feature": []
    }
  },
  {
    "id": "45b9be72-e08d-4942-b1fe-354b29c54abd",
    "question": "Do I need insurance for my storage unit?",
    "answer": "Yes. Storage Star requires storage insurance to help protect your belongings. You're welcome to provide your own coverage, or you can enroll in a convenient Storage Star Protection Plan during the rental process.",
    "tags": {
      "topic": [],
      "feature": []
    }
  },
  {
    "id": "386eeaf5-1ff8-4668-b5ca-e91522e6e0a9",
    "question": "Do I need to bring my own lock?",
    "answer": "You may bring your own lock, or you can purchase a high-quality lock directly from our Jefferson Ave storage facility for added convenience.",
    "tags": {
      "topic": [],
      "feature": []
    }
  },
  {
    "id": "2dcb7cc4-c2f4-4e30-94f1-a9eed50a1303",
    "question": "How much does it cost to rent a storage unit in Newport News?",
    "answer": "Storage unit pricing varies based on unit size, availability, and features such as drive-up access or indoor vehicle storage. Scroll up to view our current availability and web-only rates, or call our Newport News storage team for personalized assistance.",
    "tags": {
      "topic": [],
      "feature": []
    }
  },
  {
    "id": "ab227adc-f658-4d76-9620-4f2959f0aee3",
    "question": "How do I rent a storage unit at this Newport News location?",
    "answer": "Renting a storage unit is quick and easy. You can: browse available units and rent online instantly, reserve a unit online and complete paperwork later, or visit the Jefferson Ave facility to speak with our on-site team.",
    "tags": {
      "topic": [],
      "feature": []
    }
  },
  {
    "id": "aa9f0b02-0c57-4497-9434-95da56ddf7db",
    "question": "How far in advance do I need to reserve a storage unit?",
    "answer": "You can reserve a storage unit up to 14 days in advance. There's no minimum requirement, and you can reserve online in minutes whenever you're ready.",
    "tags": {
      "topic": [],
      "feature": []
    }
  },
  {
    "id": "363af442-4931-4ac3-85ea-bcdd4ad5e479",
    "question": "What is the smallest storage unit available at this facility?",
    "answer": "Our smallest unit size at Jefferson Ave is 5’x5’, roughly the size of a large closet, and great for boxes, small furniture, and seasonal items.",
    "tags": {
      "topic": [],
      "feature": []
    }
  },
  {
    "id": "8f2e7e00-cbe2-4c32-8e7d-926f2a6b179a",
    "question": "Can I store a car at this Newport News storage facility?",
    "answer": "Yes! Cars can be stored in our enclosed drive-up storage units at 5868 Jefferson Ave, which provide a secure, garage-like space for your vehicle.",
    "tags": {
      "topic": [],
      "feature": []
    }
  },
  {
    "id": "84d126ad-5929-4a32-a3f6-9eb40f3c22a9",
    "question": "Can I visit my storage unit after office hours?",
    "answer": "Yes! Even when the office is closed, you can access your storage unit 7 days a week from 6:00 a.m. to 10:00 p.m. using our secure electronic gate access. 24/7 access may also be available. Ask our site manager for details.",
    "tags": {
      "topic": [],
      "feature": []
    }
  },
  {
    "id": "3e18f0b4-b853-4a82-9ddc-3a4acadb340e",
    "question": "Does this facility offer short-term storage options?",
    "answer": "Absolutely! All storage units at our Jefferson Ave facility are available on month-to-month leases, so you can rent for as short as one month or as long as you need. There's no long-term commitment required.",
    "tags": {
      "topic": [],
      "feature": []
    }
  },
  {
    "id": "898e0cfd-c037-4b33-9b2c-afde409036e2",
    "question": "What do I need to rent a storage unit in Newport News, VA?",
    "answer": "To rent a storage unit, you'll need: A valid government-issued photo ID A payment method for your first month's rent and any applicable fees A signed rental agreement (online or in person) A lock for your unit Proof of insurance or enrollment in a Storage Star Protection Plan",
    "tags": {
      "topic": [],
      "feature": []
    }
  }
]