{ "summary": { "average": 4.6, "total": 166, "distribution": { "1": 12, "2": 2, "3": 2, "4": 4, "5": 146 } }, "reviews": [ { "id": "ea69941f-d120-4f93-8ae7-2e940dc2000e", "author": "Peter Dykas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlWVMk4dBcB4AtB-irb6nHjbB09qzIBqQxQTMBZ4cv719U1w=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service. Quick and easy to get set up and ready to go", "date": "2026-06-30T16:25:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the kind words, Peter. We’re glad the setup was quick and easy and appreciate you sharing your experience.", "replyDate": "2026-07-01T20:47:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "433886f4-2c12-4f3a-b676-c81ea4e28e79", "author": "Moises Huerta", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUB8KQKla6fVOQmJj1MljCz_QMNpgOR5JGxlmyB64jCglZVg=s64-c-rp-mo-br100", "rating": 5, "text": "Very help full Juan from the ofice.come ask question.", "date": "2026-06-29T02:03:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind review, Moises. We're glad Juan from the office was helpful and appreciate you bringing your questions.", "replyDate": "2026-07-01T20:47:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "37ec80fc-6052-42ee-87f6-7846a1cf2b17", "author": "Reyna Grijalva", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUJoK4OOPf98e0VJjeI03f1g8cDsgjB1_qOlRw4fm80T6cqw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Amazing customer service and support!!! Highly recommended", "date": "2026-06-26T20:55:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Reyna! We appreciate your kind words and recommendation and are glad our team provided excellent service and support.", "replyDate": "2026-07-01T20:47:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "a08d8a92-3397-46b0-ba83-5b1be217e38e", "author": "Andrea Avalos", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpNIz72D-SBxcpf2Li4iExJPyKdZ6HwJ2utGSyrZtCTMq1rA=s64-c-rp-mo-br100", "rating": 5, "text": "Thanks Juan you did amazing.! I appreciate it and I’m definitely going back and recommending Juan.!", "date": "2026-06-21T01:35:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Andrea. We're glad Juan provided excellent service and appreciate your recommendation; we look forward to seeing you again.", "replyDate": "2026-06-24T20:47:19.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "b505a8ed-370d-4df7-b56e-8088bf3b91ab", "author": "John", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMpFJ00Vtnfnts-_voqmxb7-A_1h1eIjyyMZtrm_3_eVFuS9_W=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I originally signed up on line, which was very quick and easy. I finalized my personal info in person and the gentleman there was nothing short of professional, knowledgeable and friendly. Best storage company I have ever used. I have used many!!", "date": "2026-06-13T14:05:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, John. We're thrilled the online signup was easy and that our team provided professional, knowledgeable, and friendly service. We appreciate your kind words and look forward to continuing to earn your business.", "replyDate": "2026-06-17T20:47:19.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "40813333-8f6c-47fb-89f8-3112753095c3", "author": "Nanis Mendez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHt3WmnBj28eHIyZVDnRl9Zt9619iik_uqq3cxLsNj7iOiFA=s64-c-rp-mo-br100", "rating": 5, "text": "Thanks Juan for your help and for delivering the storage unit. He made the process quick and easy.\nThe place was clean and accessible.", "date": "2026-06-05T18:35:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Nanis, for your comment and for acknowledging Juan. We're glad to hear you found the process quick and easy and that our facilities are clean and accessible.", "replyDate": "2026-06-08T20:47:19.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "b41284e1-6995-4950-a665-a6b3f0975401", "author": "Isaias Valenzuela", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKSyjWo3j1CwgKjVqFj84kH8_MItFJJ54Rr-BPCKp5Iv_B5ij-=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-06-03T21:58:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Isaias. Thank you so much for rating your experience with Storage Star so highly! ", "replyDate": "2026-06-08T20:47:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "0e9c3a1b-a12f-40bb-a5d4-260c99feffc0", "author": "Pete Siaperas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeg8zto6K0JzhYmwnvK8DjBzUb_zQc8ftkrjwWJCCuc3ibig=s64-c-rp-mo-br100", "rating": 5, "text": "Juan is great to work with", "date": "2026-05-27T23:01:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks, Pete. We're glad Juan was great to work with and appreciate your feedback.", "replyDate": "2026-06-08T20:47:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "ccd5f7fb-b500-4ab3-87c9-ec44e99fe928", "author": "Brandie Cassio", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW0F1XxP5F7CPZg_gXOwl-n7rkZ8LLAWsXurLJbHqpeeS7qw=s64-c-rp-mo-br100", "rating": 5, "text": "I walked into storage star and immediately I was helped by Juan and he got me into the exact storage I needed. The process was super fast and I am extremely satisfied. Thank you Juan", "date": "2026-05-21T23:30:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Brandie. We're so glad Juan found the right Storage Star unit for you and made the process quick and easy. Please let us know if you need anything else.", "replyDate": "2026-06-08T20:47:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "d37024ed-2c92-40c3-9c35-fea8ca564978", "author": "Max Martinez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaxB2_iGF3-T4DZICiSNYYKwUN-nFM9UTv01GlLyM3QBaIqIbc=s64-c-rp-mo-br100", "rating": 5, "text": "Juan helped me out and was very helpful, answered all my questions, and customer service is above and beyond. Definitely recommend.", "date": "2026-05-21T17:28:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words, Max. We’re glad Juan provided excellent service and answered all your questions, and we’ll share your recommendation with him and the team.", "replyDate": "2026-06-08T20:47:19.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4b54e376-122f-4001-a348-cc699ed832a0", "author": "Jacinda Holden", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnmg1lF7we7Jj_haFV3kJ6u_0I_21d7Dl4VC5QKoyuVSMTuWnQEQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great Customer Service", "date": "2026-05-16T20:10:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words, Jacinda. We're glad you had a great experience with our customer service and appreciate your feedback.", "replyDate": "2026-06-08T20:47:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "da9a6be6-4ae2-4569-8972-6c2d1275e2b7", "author": "Luis Acosta", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKB8B6kL0GEW0mbGEXPjaqcorRG_x1XlR3qvA7xdxY7OzJIpQ=s64-c-rp-mo-br100", "rating": 5, "text": "Good with customers got me my storage right away totally recommend", "date": "2026-05-16T18:23:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the great review, Luis! We're glad we could get you into storage quickly and appreciate your recommendation.", "replyDate": "2026-06-08T20:47:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "54f36a8c-7f1c-4280-b4c4-b245fdc09817", "author": "aleyda diaz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlwCG2oaBmqfucp0Fs_BPdXK1CcOFbxzuo1oPtk4Tr5_dyfA=s64-c-rp-mo-br100", "rating": 5, "text": "Juan was very helpful with finding just what we needed, thank you!", "date": "2026-05-12T22:18:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Aleyda. We're glad Juan could help you find exactly what you needed and appreciate your feedback. We look forward to serving you again.", "replyDate": "2026-06-08T20:47:19.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "851f6835-9d94-4f96-800c-7d51cac31fe5", "author": "Oscar Reyes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIomYMcNKZn_0fOJvwJSbFgXMwbovgQ6f8Keuxowo-wuiksw=s64-c-rp-mo-br100", "rating": 5, "text": "Juan was very helpful awesome person", "date": "2026-05-08T15:35:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Oscar! We're thrilled Juan was so helpful, and we'll pass along your kind words.", "replyDate": "2026-05-08T20:47:19.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3538d864-1557-464c-b71a-ae3281e0c5ca", "author": "Liliana Salinas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTAjT56Mrx8VE2xS9NJyR1Udf6yT4ZGFfiWqanV2n8xAy77SI=s64-c-rp-mo-br100", "rating": 5, "text": "I had my storage for 3 months and I had a great experience thank you much for your help .", "date": "2026-05-07T21:39:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Liliana. We're glad you had a great experience with us during your three months of storage, and we're here to help if you need anything in the future.", "replyDate": "2026-05-08T20:47:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "0bdceeaf-1cc3-4783-ab98-cf975ecb0d4f", "author": "Maria Franco", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW04X5dWH0G--OziDE8z2PopB8YLF00mEWattKzeY4EmEiSrN31=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Amazing juan customer service", "date": "2026-05-02T21:10:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Maria — we’re thrilled Juan provided amazing customer service. We’ll be sure to pass your kind words along.", "replyDate": "2026-05-08T20:47:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "ca28cc7e-3c7b-4cdd-9720-8f81ecbdb356", "author": "Natalie Sotelo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1z7n7jvfqqs3i5bt9LDe-vCXbAkeAlFoUQskn3kZnn5Y43A=s64-c-rp-mo-br100", "rating": 5, "text": "Very pleased with Juan. Phenomenal customer service. Someone who definitely keeps his word.", "date": "2026-05-02T19:20:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Natalie. We're thrilled Juan provided phenomenal customer service and kept his word; your feedback means a lot.", "replyDate": "2026-05-08T20:47:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "cb571487-b5f5-41e2-9d6f-dfba00b6cb0a", "author": "Karla Alderete", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnnDi3KXV56ChtDQ5O9XNkVdXRPY23j-IcP9FBeVRp0ZxJzw=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome place very clean. Great staff helping on front", "date": "2026-05-02T17:09:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the wonderful review, Karla. We're glad you found our facility clean and that our front staff were helpful. We appreciate your feedback.", "replyDate": "2026-05-08T20:47:19.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "7541751d-9878-4eb5-a719-f6281283eacb", "author": "Alex Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-lAcMViZDHRCtCJF4mztUY4YoeE3ptJmwLqETlgXunvJG4Q=s64-c-rp-mo-br100", "rating": 5, "text": "Juan did a great job attending me very nice guy, definitely recommend this storage unit!", "date": "2026-05-01T18:07:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Alex — we're glad Juan provided excellent service and that you recommend our storage facility. We appreciate your feedback.", "replyDate": "2026-05-08T20:47:19.000Z", "tags": [], "sentiment": "positive" }, { "id": "24caaf62-e0a3-4396-9724-a07b3aa09f6c", "author": "John Massaro", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocId0h5fla-KPGnQnQRcBVfICS2fxbSFyWV1rt3raco0dveTsA=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing Staff! They truly listen to the customer and their needs!", "date": "2026-04-29T21:44:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, John! We're thrilled to hear our team listened to your needs and provided excellent service. We appreciate your feedback and look forward to serving you again.", "replyDate": "2026-05-08T20:47:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6ef9cfd2-331a-460d-b841-761a07bc138f", "author": "Ruben S", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpqvZyhQOHm8g-k5OZoPKlNIh6cB66HVHgE-BOm65VwBBkdBAbAA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very friendly and courteous. Would definitely recommend", "date": "2026-04-23T23:37:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words and recommendation, Ruben. We're glad our team was friendly and courteous and look forward to serving you again.", "replyDate": "2026-05-08T20:47:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "eb55c6bb-8372-485b-9e15-540a82153729", "author": "Nayely Mendez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFutNC4R3so8YX-zu0LcB2_RUA7IXj5n8yryoIECMd_2HuTSbu=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you so much Juan, very kind and attentive.", "date": "2026-04-22T16:50:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your review, Nayely. We're glad to hear that Juan was very kind and attentive; we'll pass on your comments.", "replyDate": "2026-05-08T20:47:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "e8d784f7-701f-4749-82ac-8411aab7b9f1", "author": "Mayela Rimada", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWu90NP-MDIsG8W8znr7Jh_J5EseFA9OO-wu_katwB9RY1Zznh_w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very secure and safe. Clean establishment. Great customer service.", "date": "2026-04-16T20:05:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind review. We’re glad you found our facility secure, clean, and our team helpful, and we look forward to serving you again.", "replyDate": "2026-05-08T20:47:21.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "15d9565e-7d30-434e-a6d5-ce2d9ba18479", "author": "Alicia Atencio", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHk6j-unZBrR9qikWFXKQSa_LOHdkMpl27HhtmfaqgMKholg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-04-09T22:51:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star rating, Alicia! We appreciate your support and are glad you had a great experience.", "replyDate": "2026-05-08T20:47:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "77c275a0-2d8c-4a48-8242-e955ab7928ff", "author": "Beatriz Bustamante", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO4WBu2ZDGIZ5nWKPnLZ8MAuqT6vL5kOoiZ73vUGDUDhwmSd5k=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-03-28T12:36:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star rating, Beatriz! We appreciate your support and look forward to serving you again.", "replyDate": "2026-04-08T20:47:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "68c3df94-4e4f-439d-955d-379b56fd9585", "author": "Alexes Andriahernandez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEcvKH_RGDy1QTwWn1MxlQkg_gUEPt1PKEsTKAj1t7aIEJFw=s64-c-rp-mo-br100", "rating": 5, "text": "Juan was great he helped us last min and got everything done super fast he was great", "date": "2026-03-06T00:46:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for the great review, Alexes. We're glad Juan could help last minute and get everything done quickly, and we'll pass your compliments on.", "replyDate": "2026-03-08T20:47:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "37ec3a21-06b7-4d8d-8f4b-0b2b42768c7a", "author": "Margarita George", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1AU9dO8OfFsyfXs-aJO7dQWKbrZyIaaLeDLJVM7cCeOZJdjQ=s64-c-rp-mo-br100", "rating": 5, "text": "By far the best storage unit in El Paso staring with friendly staff good prices by far recommend", "date": "2026-03-03T16:40:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Margarita! We’re thrilled you enjoyed our friendly staff and great prices and truly appreciate your recommendation.", "replyDate": "2026-03-08T20:47:21.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "1333ccff-8fcb-4fd3-96c3-529dbfae2544", "author": "Aaron Silva", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkgn3s359pBXRQ4sZP_tVxIsrvG1IroWvqPJLZ3XevBoBnDw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-21T21:56:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star rating, Aaron! We appreciate your support and look forward to serving you again.", "replyDate": "2026-03-08T20:47:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "364f0324-aabe-4afe-b174-cdf54c2f3642", "author": "JoAnn Torres", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRv4KsJ5Lx5cZH-4QzsMmtk0GMTlAXmJz_IxTqljNdW4GqboUj=s64-c-rp-mo-br100", "rating": 5, "text": "Juan was a great help, I was able to get my unit before even leaving work, his assistance made the over the phone process fast simple, Juan was very patient and I appreciate his help.", "date": "2026-02-17T20:05:55.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "afafc513-7050-48c7-9aac-0d67704a9d30", "author": "Aida Ortiz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYNlRrNh6JMjiWRx6zfjCk_vXqFgWQHoo49mSWtst8lDxwfA=s64-c-rp-mo-br100", "rating": 5, "text": "Rented on line. Easy to use with web assistant from storage star. Great experience so far. Strongly recommend business to any one.", "date": "2026-02-09T22:04:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for the five-star rating, Aida! We're glad to hear that you chose Storage Star and that using our online assistant worked well for you!", "replyDate": "2026-03-08T20:47:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "a7b7cbb1-1149-49d0-8202-b9b2aed09bac", "author": "Martha Gutierrez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcZuGptEw1pgAMaB6UIcNXYWGAzEuYRTI168aGZTx1hFDRkg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-06T20:57:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the five star rating, Martha!", "replyDate": "2026-03-08T20:47:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "31df402a-2cb5-491c-9750-4c45ff6ab7f3", "author": "B H", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKRYK5f_izuNXZMMC6nO40Ql69hIDENivdiTVygNicmmj8ivw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Awesome service and clean place, Juan was more than courteous 5 stars.", "date": "2026-01-13T19:50:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind review — we’re glad Juan provided courteous service and that you found the place clean. We appreciate the 5 stars and look forward to serving you again.", "replyDate": "2026-02-08T20:47:21.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "2db8cefe-853b-4d8f-822e-4f9aeda383f8", "author": "CHARLES LEONARD", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_sF2fkLYbMSXGPK3V_M-xpMECgm1-2vrvJXci3yfbUqLsznw=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly staff. I haven't had any issues at the facility.", "date": "2026-01-03T12:59:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Charles. We're glad our staff was friendly and that you've had no issues at the facility. We appreciate your feedback and are here if you need anything.", "replyDate": "2026-01-08T20:47:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d1fd148c-150b-42da-a82f-da6ce0dc2f8b", "author": "andrew aranda", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUd9XVI1-hjPdXS15rZZhck7jtTS5pioSADAXSStI-U_sEw5Hvy=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-01-02T15:57:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you, Andrew, for the 5-star rating. We appreciate your support and look forward to serving you again.", "replyDate": "2026-01-08T20:47:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "27c2bd86-5154-4250-ba18-61cb9820df63", "author": "jpabsalon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAEAhNr2FaevBGgYaaapihBZMvgCOte5JV2nEiCObxmIs5Wpv8bw=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly staff, clean units, and reliable support.", "date": "2025-12-30T20:51:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind review! We're glad you found our staff friendly, units clean, and support reliable. We appreciate your feedback.", "replyDate": "2026-01-08T20:47:21.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "1005cd7e-33cd-40f2-a404-4014640c55bf", "author": "Garrob Iyüti", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLO1xIXjioWIJlWTr5khTSXUSo-S9P_fbNBB9gWrq1Zc5in1g=s64-c-rp-mo-br100", "rating": 5, "text": "I had trouble accessing my unit and Ares and Juan took the time to help without any attitude. They were patient and Ares went out to the unit with me to open the door and make sure everything was good. The place is always clean and secure. Customer service really makes a difference at this property. Would definitely recommend this location.", "date": "2025-12-29T21:44:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind review, Garrob. We're glad Ares and Juan were able to help and that you find our facility clean and secure — we'll share your compliments with the team. We appreciate your recommendation.", "replyDate": "2026-01-08T20:47:21.000Z", "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "1776dc56-6586-4531-a5f3-f19a297f9678", "author": "Eddie Olivares", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnTYtl4SmltlZdaV9PLOWQoV7UV4FESZjGlr0NLFVQnU9B40Qv9g=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome thank service very good customer", "date": "2025-12-26T01:23:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks Eddie! So happy our service hit the mark. Your kind words mean everything to our team!", "replyDate": "2025-12-08T20:47:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "188ebd0a-b5a5-4e64-a0d9-05632cf7a177", "author": "Tara Barlow", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrS1FKDT-8OxOojZxsltSdXtDI3GpTqdfk8YOtyPLTYUmNwIO_gQ=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly staff, great prices and super close to my home. Would definitely recommend!", "date": "2025-12-19T03:31:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, Tara! We're thrilled to hear that you appreciate our friendly staff and great prices. Your recommendation means a lot to us!", "replyDate": "2026-01-08T20:47:21.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "dc7839c3-4b32-4ea4-ac77-d19cf1f04970", "author": "Mia Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0u6mdxKiZS2P3jDUfdOKIyPscorNjJmclwRzWkw2dwuuCs_oOpg=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent customer service they made the process easy. As well the facility is clean and well kept!", "date": "2025-12-16T16:48:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your positive feedback! We're glad to hear that you had a great experience with our customer service and appreciate our clean facility. We look forward to serving you again!", "replyDate": "2026-01-08T20:47:21.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "15337dd6-c155-45cd-bc89-74dbd201336a", "author": "Diana Rodriguez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1wQNwGeow4drYHdoTABWHFOCpsrgfdkzKwwhOO-8AZuPr=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-12-13T20:57:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Diana. We must have done something right to get such a good rating from you. We really appreciate you taking the time!", "replyDate": "2026-01-08T20:47:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "cb9c4df2-9d89-4909-b4a4-4e734847b03b", "author": "Brenda Jimenez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ46as5eTaXrCqsYUROBcjHN138uu27qRABvfM03XlbkAZBs0Q=s64-c-rp-mo-br100", "rating": 5, "text": "Juan is very attentive..n very helpful in anything he can help …we love ur service in storage star!!!", "date": "2025-12-02T00:50:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words, Brenda! We're thrilled to hear that Juan provided you with excellent service and that you love Storage Star. Your satisfaction is our priority, and we appreciate your support!", "replyDate": "2025-12-08T20:47:22.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6cf38251-356a-4b97-9937-c5d0dd345529", "author": "Heaven Ortega", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKR1Iu7KODbBtzF37HTDlUDa4LFzebBOOa1Ps4hqjue-zaEYA=s64-c-rp-mo-br100", "rating": 5, "text": "Honestly, a really great place! My husband and I were looking for a safe and clean place for our things, and this was the perfect spot! Besides being super clean, the security is fantastic; we didn't have to worry about a thing! The prices aren't expensive, it's a great deal! Plus, the two guys who work in the office are really nice and helpful, very professional, and everything is spotless! I highly recommend it; I've been going there for over a year now!", "date": "2025-11-28T01:11:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing! So happy you and your husband found the perfect secure, clean spot for your things!", "replyDate": "2025-10-08T20:47:22.000Z", "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "0ebc97b3-62fe-4f76-bfb7-a74c60c93bd4", "author": "jaiden", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPuar3iX2i1jCI84cQ2SwWiI1ETl8C5HvoZN-fvARRr-vT564=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service from Juan, he explains everything in detail and makes sure 👍🏿", "date": "2025-11-21T16:52:48.000Z", "verifiedTenant": false, "featured": false, "reply": "We deeply cherish your kind words about Juan! He's awesome at explaining everything clearly. Thanks for the thumbs up! 👍", "replyDate": "2025-12-08T20:47:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "93c1b2da-7d3d-415a-a541-3d7b2f73a11b", "author": "Enrique Gonzalez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpYv-7zDQ7wjDaDtdYdM0iSw9UoJrwvRt4rSYCsZ-6QBU_QQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-11-20T00:51:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the five-star rating, Enrique!", "replyDate": "2025-12-08T20:47:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "b029788a-5c02-4c60-86ac-2e1383db37fa", "author": "attlee sojo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEhMPvafix2TO3lCdlaphuBjLbYPqB8e1tq3mFtVCfjRuPzlOg=s64-c-rp-mo-br100", "rating": 5, "text": "Great place, friendly staff and prices with plenty of options for storage", "date": "2025-11-16T02:16:54.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "e70d9756-c12d-4a05-a7ec-c99243d22555", "author": "Christopher Michel", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9T5KMgBqLXJhOaCfWYDeXzgO0PJMJVKsEnY73as89P1kLow=s64-c-rp-mo-br100", "rating": 5, "text": "Juan the GM was great to work with. Great place to rent!", "date": "2025-11-15T20:23:04.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c6736a44-8e96-4d7d-8401-db27aa86611c", "author": "Richard Saldivar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKB1_Omv1w190x9n0jve_X36OSoBFm0pzNelIhzWS5PLXfGSwX=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-11-11T21:14:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Richard. Your feedback is highly appreciated. Thank you so much for the review!", "replyDate": "2025-12-08T20:47:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "1a73489f-efd7-4961-972e-f8449c6634f6", "author": "Erick Padilla", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgObvdVyL-BhajMCYoaJszcFeip6W6bhkRe_bLTsA9N1ZEyQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-10-31T14:54:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Erick. Thank you so much for rating your experience with Storage Star so highly! ", "replyDate": "2025-11-08T20:47:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "b90bb495-d9d9-4385-a74f-76577680850c", "author": "Vale Gee", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSwcpd4y5C4hwcKySvCOwCqZLNqd1Mz8sVlu6ppistnpJyywg=s64-c-rp-mo-br100", "rating": 4, "text": "Great customer service was provided from both Juan & Jesus. Never had an issue & they explained the rental process and fees very thoroughly. The only downside to this particular location is that it sits at the base of the mountain so when it rains, you run the risk of your unit getting flooded. READ your insurance disclaimer!! They do NOT cover flooding. Ensure your items are raised off the floor to prevent damage in case you decide to rent. That was the only downside & the reason for a 4 out of 5 star review. I would definitely rent here again.", "date": "2025-10-23T16:06:55.000Z", "verifiedTenant": false, "featured": false, "reply": "We are thrilled to hear Juan & Jesus provided great service! Thanks for the helpful flooding tip for future renters.", "replyDate": "2025-11-08T20:47:22.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "7ae69474-9c49-4158-8af2-5c72e9fca85e", "author": "Marlene Rosas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVMjPmLQCVFLvKneZpGz-lqJOmesxCaE9D_O5GqmNWxkDC6GQ=s64-c-rp-mo-br100", "rating": 5, "text": "Really good place to have your stuff really nice people", "date": "2025-10-19T00:51:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for trusting us with your stuff and recognizing our awesome team, Marlene!", "replyDate": "2025-11-08T20:47:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "4213a5f7-a436-4afd-bdc8-dff4a137194d", "author": "Jerome Johnson (Agent 21)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkwU5nK5aKB2Tb4VTlQpr_mckAWlmlTkGt6KcC38S3XTirpoRB=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-10-15T05:42:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Jerome. We must have done something right to get such a good rating from you. We really appreciate you taking the time!", "replyDate": "2025-11-08T20:47:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "3847b9c5-c729-4029-97b0-a0af5459e8d0", "author": "Diane Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyILyTEz9Vyyz2JxffArHkzCV5OVGCgqUnn3kR6FjyjsNQCh8=s64-c-rp-mo-br100", "rating": 5, "text": "My experience here was fast and easy the guy at the desk was really nice and he explained everything as to the billing and how the pricing was prorated and the charges to me he was very informative and very friendly and my overall experience was good", "date": "2025-10-13T17:10:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive experience! So glad our team member was informative and friendly with the billing details.", "replyDate": "2025-11-08T20:47:22.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "3596d8cb-640a-450d-a357-eef3db6ae48e", "author": "Jaime Moreno", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCk7FNJFHo8BdKZxGG8K1G-SFqsSAoHfzFGt9ijn-ExQjj7Q=s64-c-rp-mo-br100", "rating": 5, "text": "Very respectful. Good pricing. Very clean units", "date": "2025-10-12T00:56:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review! So glad you were pleased with our team and storage units. Appreciate it, Jaime!", "replyDate": "2025-11-08T20:47:22.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "1a5b49af-9693-498b-a706-5fa36e8c8f42", "author": "Roland Mcrae", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlOISg-VZiPtqIueTQWkWDH5erTbmONs5EPC8MN8p9TLc40Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-10-03T14:29:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Roland. We appreciate the rating, and are glad we could provide you with a positive experience!", "replyDate": "2025-10-08T20:47:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "c74f6497-2372-4b73-ad0d-4c63149af2fc", "author": "Stan Chieg", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXq9E5opMl8wSSk_G5-TWA63EhPDRL6lDMneU4K9Tx-K5bggPs=s64-c-rp-mo-br100", "rating": 5, "text": "I love the fact that everything was done online. I was in Wisconsin and did all the process online. I got here and my storage was ready for me. We communicated online and didn't have to go in in person. The process was easy and painless. I would definitely rent from them again.", "date": "2025-10-01T01:25:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Your positive experience with our online process means everything! So glad you were able to get everything set up while you were in Wisconsin :) Thanks for choosing Storage Star, Stan!", "replyDate": "2025-10-08T20:47:22.000Z", "tags": [], "sentiment": "positive" }, { "id": "c35256d9-fcf4-4ab6-beb0-663462cb9203", "author": "Norma", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRbKbnYg64-95sXXJW0xB_ROAEK98Fb_siqyrOzHPVsRAcSQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-10-01T01:16:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Norma. Your feedback is highly appreciated. Thank you so much for the review!", "replyDate": "2025-10-08T20:47:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "462815dc-c073-4930-99a0-48d99c07f527", "author": "diane marquez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu5kyTcYd0-S00rn5LOWHOAKsKGMxuA4FT10nf-7lAGz4Ji2REMg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Options given. Quick n friendly", "date": "2025-09-30T01:13:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your feedback! Love that we kept things quick and gave you solid options.", "replyDate": "2025-10-08T20:47:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "aa44d89c-a351-43eb-8f8c-c2529971a0b2", "author": "Jenny Martinez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrofahjI6eUH6fBCk2-4rjaUR7PusaozVLki7neagFgzhRaQt0TA=s64-c-rp-mo-br100", "rating": 5, "text": "Previous customer and now back again.\nVery professional, helpful, understanding.\nVery well explained verbally and in written form.", "date": "2025-09-17T04:56:23.000Z", "verifiedTenant": false, "featured": false, "reply": "We are glad to have you back! Thanks for noting our professionalism and clear communication style.", "replyDate": "2025-10-08T20:47:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "585ce83e-089a-4ef0-9922-48305a6e5a18", "author": "Margaret Muñiz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3gQ0s_o9mLH_9-vA_Za_aZCWE0xecpP5Z8Iqs7pYcLjg0v_ue=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-09-13T16:24:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Margaret. Thank you so much for rating your experience with Storage Star so highly! ", "replyDate": "2025-10-08T20:47:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "473e7674-416c-4b0b-b54a-6db29b57cf8c", "author": "Elizabeth Rangel", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHEeDTjLAFzrunLglfYUv1qgYNeNnFHCP4p0B3IB2RpJ06Ng=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome customer service. Fast clean and very affordable", "date": "2025-09-05T01:00:20.000Z", "verifiedTenant": false, "featured": false, "reply": "We are grateful for your kind words! Fast, clean, and affordable storage with awesome service is what we're all about.", "replyDate": "2025-10-08T20:47:28.000Z", "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "7ca11688-f6f5-45f1-bad1-030cf7f477c3", "author": "cynthia bruce", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzxcuG26mLaFrmonH-lbIf2EnCbjyY4-H37rJsj_phwlGhAg=s64-c-rp-mo-br100", "rating": 5, "text": "Juan was so helpful and friendly\nHe even swept out the unit for me. A+ on my experience.", "date": "2025-08-30T02:37:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words about Juan! So glad he went above and beyond with the sweep-out. A+ feedback made our day!", "replyDate": "2025-10-08T20:47:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b4b18aca-3780-4cd3-84fb-cc79256b1edd", "author": "Serg", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvA9z0cAQu8DwtZ8sFDBKmy0iOX44yb9rJsbDZFzADITlePc4=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I was very pleased with their great service and always attentiveness.\nIn the years I was there this company took care of my account and storage unit. A very clean property and very friendly staff I highly recommend anyone to rent a unit.", "date": "2025-08-26T01:06:47.000Z", "verifiedTenant": false, "featured": false, "reply": "We are delighted to hear about your positive experience! Your comments about our attentive service, clean property and friendly staff mean everything to us. Appreciate you leaving us a review, Serg!", "replyDate": "2025-07-08T20:47:28.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "a51f194b-37de-4924-bce3-9fd1bdc23e54", "author": "Edward Harrison jr", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXX39gislk1hG_xrXLfvBu4e19pdXR6oEmGKAR_DIe1qLpiGcnM=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice and clean, secure facility that I would recommend to friends. Very friendly staff", "date": "2025-08-25T02:15:56.000Z", "verifiedTenant": false, "featured": false, "reply": "We are very glad to hear about your positive experience with our facility in El Paso. Thank you so much for the review and recommendation, Edward.", "replyDate": "2025-07-08T20:47:28.000Z", "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "c051f8f8-621b-40c8-bdf4-97b82374f83d", "author": "Areli Blanton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJs_Q-Mxl6F-loM8tQnfnQGcRvJZ3ht1VjVH-_8r2A9gNMatQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly and helpful. Able to help me find the right storage according to my budget. Thank you.", "date": "2025-08-24T15:21:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Areli. We must have done something right to get such a good rating from you. We really appreciate you taking the time!", "replyDate": "2025-07-08T20:47:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "40b41fde-1b06-416c-84d1-7924cc487f90", "author": "Ru Zu", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK48vkp7ul8uyU1U-xnWtpY9ToFsFPiwhWsjNBa5YQRlj8LsQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very nice and servicial people I recommend rent your unit here", "date": "2025-08-21T15:49:20.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "781bf1e8-d79e-4a5b-9019-1533afe89a4d", "author": "Hard Liquors", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJrXK5U6_Ta-UnaXfvCva05bUe_db5ZJqV8PmUG-Y7y-dTAmXu=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Been with this company since the transition, the facility and team are awesome, Juan has been extremely helpful throughout the whole process. Highly recommend!", "date": "2025-08-20T22:38:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for sticking with us through the transition! Juan rocks, and we're thrilled you'd recommend Storage Star!", "replyDate": "2025-09-08T20:47:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8dfc4b1e-bda1-4438-a642-09e31582d9fe", "author": "Gavin MacDierney", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtnwneI9U1Tm_rp1bc_AuMqZKvfagM1IxRgf10FA5sgnLLgGPt=s64-c-rp-mo-br100", "rating": 5, "text": "Kept my stuff nice and safe. 10/10 would recommend", "date": "2025-08-20T00:48:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Your positive experience means everything! So glad we kept your stuff safe. Thanks for the awesome recommendation! 🌟", "replyDate": "2025-09-08T20:47:28.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "591336a5-73da-4a08-9e18-f81c85e71360", "author": "Thomas Nakholi", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKahvmjX1Qfcy6VBlDCIduCz4tjTmxZC0rQJJMtDb_IDO7COg=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent", "date": "2025-06-30T01:10:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for choosing Storage Star and leaving us a five-star rating, Thomas!", "replyDate": "2025-07-08T20:47:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "0b9dcbc2-4bb8-453e-9bae-9c0411bbc718", "author": "Michael Favela", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiO5RaZnzqSnl_DrHviPcq6BtyNsf7NB2raIULkb05fSEHzw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-06-28T02:14:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Michael. We appreciate the rating, and are glad we could provide you with a positive experience!", "replyDate": "2025-07-08T20:47:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "fea52db7-988d-4398-9832-8380d2abbb90", "author": "Andy Holguín", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZCFc6WKCGHAg4mmevVFvUllw03cKtGWK0nFwIUPwS7PC4ZA=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service very clean and modern two thumbs up 👍 👍", "date": "2025-06-16T16:52:16.000Z", "verifiedTenant": false, "featured": false, "reply": "We are delighted to hear about your excellent experience with our clean and modern facility, Andy!", "replyDate": "2025-07-08T20:47:28.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "89c4e369-eb9e-47ae-8c12-e111196e0f36", "author": "Dafne Q Flores Miramontes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQ_FJydkS1f5-DBGScdy3xbhpk5Rhul3MaxqG8D-iOJ1d4Sw=s64-c-rp-mo-br100", "rating": 5, "text": "I like feeling like I’m in a private property, I would rent with you guys again", "date": "2025-05-27T23:27:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Love to hear feedback like yours, Dafne! Thank you for being a valued customer at Storage Star.", "replyDate": "2025-07-08T20:47:28.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "17248ae4-40e8-4343-b01b-7f9dd6d7b610", "author": "Daniel Trejo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDSUu7dB9Flp7McnyizBorJSy8F8iY9YVptu0BCwjorhWH=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-24T02:15:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Daniel. We appreciate the rating, and are glad we could provide you with a positive experience!", "replyDate": "2025-07-08T20:47:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "79222756-8904-4b60-aa50-d822467b3aec", "author": "Shirley luera", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWT2c-2VDcZAKnSV2y42iJ4FmilOLOpufdoYSV3Twk5_UBRm9SN=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent, place , good management, very friendly 👍", "date": "2025-05-02T12:52:05.000Z", "verifiedTenant": false, "featured": false, "reply": "We're honored to hear that you had an excellent experience at Storage Star. Thank you for taking the time to share your positive feedback!", "replyDate": "2025-07-08T20:47:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "359c43ba-d020-442d-856c-dc42c8348a6b", "author": "Patricia Monroe", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJw5aOxXhf4eRYVrRP3C8Q6pYegey_KoEUub_1pDSGpKPUmzQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I received great service. They were kind and very professional", "date": "2025-04-03T17:06:47.000Z", "verifiedTenant": false, "featured": false, "reply": "We are thrilled to hear you received great service. Thank you for taking the time to share your experience with Storage Star, Patricia.", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ce5c6a7e-0f14-4117-8338-50b0ed15e2d1", "author": "Guillermo Ontiveros II", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLB_Khb_yyY7sR9sdNnpnJC2wWgNLMlRIT3GrEvVYKlKf8ag=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This storage place has great deals for new customers and makes transferring to a smaller storage very easy. Great customer service and easy people to work with.", "date": "2025-04-02T19:36:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Your feedback is incredibly valuable. We're glad to hear you had a great experience with our storage services. Thank you for sharing your thoughts, Guillermo!", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "158b79fb-1358-4c36-975d-8859ba887df3", "author": "Salvador Sosa", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISm7gbk5Z6DweZBLLY7gxs4MzRVh67igsZ9TZOed-NCcyLBQ=s64-c-rp-mo-br100", "rating": 4, "text": "Location is very accessible and clean, I was happy with the unit I rented. The only thing is that it was a bit expensive and I would extend the time to access the unit probably till 8:30-9:00 pm.", "date": "2025-04-02T15:41:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your feedback, Salvador! We will pass along your suggestion about extending the access hours!", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive" }, { "id": "5054dc1b-01bc-42cb-bda6-b408a22d6568", "author": "Gisela McLaughlin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOLIYfuCl2Ft1fqj-XtXxsfFTzCuOPdL8uSImnOwsZOvXHhLN4=s64-c-rp-mo-br100", "rating": 5, "text": "I really like everything about it until they decided to raise my rent! I would have stayed but the monthly rent went up about $60 from one month to the next!!!!!", "date": "2025-04-02T15:28:49.000Z", "verifiedTenant": false, "featured": false, "reply": "We're glad you chose storage star, too, Gisela! Thank you so much for leaving us this wonderful review.", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "f39f4702-4b19-4f99-bbaa-57890538b9d3", "author": "Luis Bermudez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgG9qaGqpBR92ePDD3B548oFUM0skZN8_pNOF59LtDn_IlBNe8=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great customer service and prices are really good. The storage unit was sealed tight and very easy access", "date": "2025-03-29T01:28:21.000Z", "verifiedTenant": false, "featured": false, "reply": "We're grateful for your positive feedback, Luis! Thank you for sharing your experience with Storage Star.", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [ "price", "access" ], "sentiment": "positive" }, { "id": "ef13f1ba-712e-486e-9cd2-ebb8d8cd78f1", "author": "Dan Vu", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJCsukHkb3IQKrK04nBrHTWEWLKm9g88wA0m0LSdPyK9Zqv8xpoA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I moved to Fort Bliss, and I used this service to store my belongings while I was seeking permanent residence. The location is accessible from multiple directions and easy to exit, without the need for detours, on the way to and from Fort Bliss.\nPros:\n- Kind and professional staff.\n- Good condition lot with more than enough space for 2 trucks to pass. Can easily just drive up next to the unit.\n- Competitive price, esp. with military promotion.\n- Didn't need excessive/special paperwork to sign up. I just showed up with what I had unpacked from moving.\n- Was able to check out through just a casual e-mail request after vacating the unit.\n- Gate hours were convenient enough for me to come after work to grab my stuff (7 PM most days), and I was able to get out past 7 PM as it took a while to load my stuff.\nCons:\n- I don't think the gate system recognizes bikes trying to exit. I felt like I was stuck trying to get out after just picking select items out.\n- They're nearly sold out, so finding vacancies might be a matter of luck.\n- If you move out early in the month, their contract states that they don't refund for the remainder.\nOther:\n- They prorate the first month and then seemingly charge for the upcoming month about 4 days prior to the 1st of that month.\n- I just used a keyed padlock I had on hand, which they said was fine.", "date": "2025-03-28T19:43:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Wow, thank you so much for this fantastic review, Dan! We really appreciate you taking the time to detail your experience with Storage Star!", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "ae85a8de-1695-4d07-94dc-1d9e500a2486", "author": "Cecilia Leyva", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQfCVGXhRD12mE1I00HQOgc4p6XPnIYqZAnftjUsXV1GBq0g=s64-c-rp-mo-br100", "rating": 5, "text": "I like the storage but t it's getting very expensive", "date": "2025-03-03T00:48:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your feedback. Storage Star appreciates your input, and if you'd like to chat more about the pricing, please call our location!", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "e3ddc99c-f201-40c9-942e-55c7f61b6f7b", "author": "Jesus Elpasotx", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-VShssTgDnUnOqmWY2VGch7EAGt371xF_DpZs7BxFKXXFnK4=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service", "date": "2025-02-25T19:05:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your five-star rating, Jesus!", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "682fb30d-ceb7-4b66-b9a6-121c1269a2e7", "author": "Bowman Enterprise", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJMGDr1cxHR7VI9Ti75WSKKhquQFH84Vm-RpJEwVaq4gyNcyTE=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-02-20T13:13:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Bowman. We must have done something right to get such a good rating from you. We really appreciate you taking the time!", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "9d2244d1-44cc-4ba6-99a5-cba70b26d075", "author": "Roberto Zanora", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmXgXyMGfP0Mu6eqzTspbnaE2BkDUAiHQvW8y3OA1agGd3_Q=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-02-10T20:10:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Roberto. We appreciate the rating, and are glad we could provide you with a positive experience!", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "6fae4dd5-bf12-4a18-9d1e-53976519cffb", "author": "Roxanna Escobedo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIH4UcpcAPzyIhZw2tLbQ51AHt3Pp0isZZfcYtx3CjE2N_voQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-02-08T20:51:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Roxanna. Your feedback is highly appreciated. Thank you so much for the review!", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "fa486666-55e1-4a7a-9706-758d38b70af0", "author": "a", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsCCD7EturoPpe1SXfD9F2X8YHqdt7D4_l3-zdcIQIPZEDBA=s64-c-rp-mo-br100", "rating": 5, "text": "great service & experience :)", "date": "2025-02-07T18:13:06.000Z", "verifiedTenant": false, "featured": false, "reply": "We're grateful for your positive feedback! Thank you for choosing Storage Star!!", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "003458d9-ab1b-4aa8-8508-d9d9bdfd3f1b", "author": "Delencia Harris", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpDSZJQ_PkowW4lDac_YOsyKnwUAvNux006r02X2-KzOJl=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you for you help and understanding gentlemen. Juan and Aris are great!", "date": "2025-02-06T19:12:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review! We're delighted to hear that Juan and Aris provided you with top-notch assistance, Delencia!", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "f1e5892b-088e-4ade-9bfe-6cfe4334bd80", "author": "Jesus Gonzalez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW47xHdWWed-F5COlU308Yy7BcHxPADmOsO_auadHOipa-5A09V=s64-c-rp-mo-br100", "rating": 5, "text": "Life savers!!!🤙🏽🤙🏽", "date": "2025-01-31T22:40:19.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d6bf71a3-5c5f-4724-9a17-e2a5cadc0343", "author": "Yaya Aceves", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-i3tKU9B-jgqx2ByzMwvZSSs8OmfhyfULTXeL4JL0hJwgJOIb=s64-c-rp-mo-br100", "rating": 4, "text": "Amazing place to keep or stuff safe..! No damage to anything! Recommended 👌", "date": "2025-01-31T21:39:24.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "4c8f6921-24a5-4b6d-8548-9d551c7e8ed1", "author": "Jamie Correa", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgM4RVRtGdQqNtnn2aoDz42FzJZB-340-_KE7kc8kVoPRtSw=s64-c-rp-mo-br100", "rating": 5, "text": "Great storage facility and great customer service! Juan was very helpful and answered all my questions.", "date": "2025-01-31T03:49:55.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f034f15e-3ec4-4b15-a7b1-45332e7f8367", "author": "odalis rivas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRZKBZy8TZtv4rhT7VCbrP553Zso215fRvQ1Dx3EhFelJ8BQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-01-30T04:54:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Odalis. Thank you so much for rating your experience with Storage Star so highly! ", "replyDate": "2025-07-08T20:47:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "43bf3313-8335-4ad4-a670-7d32b37ee4af", "author": "Olga Gutierrez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXV4zC0iNNARrf8TiIGQ5ErSU6I-Q3AUtO7FfNjA62_t7tgcuE=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Excellent service from Miss Mariana and good prices", "date": "2025-01-16T21:17:37.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "c216ed96-1903-49bc-8235-c61933b9d2bc", "author": "Carmen Quezada", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLziH65dgAnzb0RDWy0pj9U3FmA05NX-7qN5aeF2a_dkJcaJg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "My things were safely stored for months.\n\nExcellent service.", "date": "2025-01-04T01:33:46.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "a06d0885-6510-4fad-9ff8-26c45ddce512", "author": "Efren Martinez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEDHKevysxxPsso0MgLPCxt1JxLfQk3stPr7rS5EkB95xd5A=s64-c-rp-mo-br100", "rating": 5, "text": "This storage has a great facility. The transition to gettin a storage was very smooth. They had a awesome promotion to start of the new year.", "date": "2025-01-01T10:29:35.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7303feb3-f00d-4460-9733-931f80957e84", "author": "Sylvia Duarte", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrEtjlEc4t4CGVI8xkhw3G9_Z5zzDhuck6swEfdb96nnfOkQ=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent, great customer service. I was a customer for 7 years. 2 of which were with Storage Star. Thank you, for everything. May the new year, bring you all lots of Blessings. Happy 2025 🥳", "date": "2024-12-30T00:56:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review, Sylvia! We appreciate your kind words and are grateful for your 7 years of support. Happy 2025!", "replyDate": "2025-07-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "53a9d5fa-bf7a-4b7b-845e-361c643e4d06", "author": "Dominique Collins", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_lrB7LHSXWQbUf5YOOZ3g5zDdR34lVGoLA_pwnrm33dAHZlA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-12-20T00:47:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Dominique. We appreciate the rating, and are glad we could provide you with a positive experience!", "replyDate": "2025-07-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "aa246473-6297-49eb-a19e-b4c76651878f", "author": "John Trujillo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLb06xbjQb1riH5tHexrmZRcGM-WAIgQgOvpwoJTT2DQhRJYKU=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2024-12-09T00:46:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, John. Your feedback is highly appreciated. Thank you so much for the review!", "replyDate": "2025-07-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "c8fd2a11-4993-4eaf-a65a-ad052b4a1bd4", "author": "Agustín Aguilar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXtMkobBv750Gd153wHFOcncwSygC_CC3j7KlrmyPac8K80Q=s64-c-rp-mo-br100", "rating": 5, "text": "One of the best storage places in town, managers always help and so kind to myself!", "date": "2024-11-19T01:26:41.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "30cfe600-ab08-4105-b58c-e0bd6aad3f54", "author": "Tim Holmes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3WzM_AVPSo0FUTAy0GR79Xynr8Nme0P30YgwKZpKAAOBiAhDF=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-11-15T02:40:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Tim. We must have done something right to get such a good rating from you. We really appreciate you taking the time!", "replyDate": "2025-07-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "fc37e93c-bc59-43c7-8ee8-ac67f4f8d4bb", "author": "David R. Kim", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIJ6TWkVdSDw6IhUdy6ue2Yixv36xslGbYVIfn9xO6WFJDx4Ta=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Customer service is very good. The person who helped me was nice and very helpful. I love that I don’t have to be in a long contract.", "date": "2024-11-09T02:16:42.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9056982a-ed31-4fb0-821b-6b62481f048d", "author": "Letty Benson-Burke", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7MTKjygbcj7iQwRXRrS7mgdYxprxXk_Q7UeEnyQwAX58u1w=s64-c-rp-mo-br100", "rating": 5, "text": "Wonderful people", "date": "2024-11-08T00:50:30.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3b8451bc-c736-4239-9425-58156647764b", "author": "Leonard Nance", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLL9Po885Tin-7QCG_2Sr-i6ueUb1os12qvjBPTEsbKYUvmAA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-11-03T11:32:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Leonard. Thank you so much for rating your experience with Storage Star so highly! ", "replyDate": "2025-07-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "f2fbf06d-5c10-4a21-8a08-8c1589e8fc93", "author": "Donaldo Muñiz - Calez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWa42ixd1W0GxlNF542TGERG4vTSNy5nokEWrkHfx5uruXw7uvl=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Alex will set you up excellently. Best knowledge about the storage units, excellent customer service, friendly", "date": "2024-10-30T01:50:41.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a09b6c7f-f2ff-486d-9a4a-59f92047bead", "author": "Lilever", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgFKqMe33ef_K_ugggTWZWqqYUKNCbQa-xgQfSr5txvssEXOsa=s64-c-rp-mo-br100", "rating": 5, "text": "great service, thank you for your help guys!", "date": "2024-10-22T23:27:40.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "8a130eb2-1567-41b0-95c9-d990d7a17fe1", "author": "Fernando Bernal", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXO5bUuCDYTXwJe9Ue7W2XFarvVZoN28HtOD410xadj3Y--tIh7=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-10-10T15:57:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Fernando. We must have done something right to get such a good rating from you. We really appreciate you taking the time!", "replyDate": "2025-07-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "56872db0-8094-4e62-a287-b4bfdc31ec5a", "author": "Sergio Pedraza", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbQ85MkFBfyF3pSDKDt9-BaP9Fh22Ad50jCy91xzo-UG7yzw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great customer service from the manager Juan and the employee they help me to get my rental storage they show me around different storages very happy with the service highly recommend this place", "date": "2024-10-03T00:51:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Your positive experience is greatly appreciated. Thank you for choosing Storage Star!", "replyDate": "2025-07-08T20:47:30.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6d41aa43-192e-4032-86b9-d92758bb47e0", "author": "Adria Ayon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ97RyGC0xo1xAmfiomLaAcIEqJrXx5s3tYhbQy9sbgaiI4w=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service, Juan was very helpful and professional.", "date": "2024-09-27T04:55:43.000Z", "verifiedTenant": false, "featured": false, "reply": "We're absolutely thrilled to hear that Juan provided excellent service. Thank you for your positive feedback, Adria.", "replyDate": "2025-07-08T20:47:30.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fe3713db-0e1f-4f13-95fa-b397a08edac2", "author": "Prince Anim", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkmA8a2s3mzhid7h1prDaVtM8eH-nLAzqljzSaxNQWsZl-3A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-09-25T13:41:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Prince. Your feedback is highly appreciated. Thank you so much for the review!", "replyDate": "2025-07-08T20:47:30.000Z", "tags": [], "sentiment": "positive" }, { "id": "93dbe61d-2a31-4a43-a6ba-387e131aa2ea", "author": "Eli", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD8a685L_ZTEa75CQy6suRv4CM-63k3lXyiZ4ARB916OhG4aVJww=s64-c-rp-mo-br100", "rating": 5, "text": "So far so good!", "date": "2024-09-15T00:55:56.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3a8552fa-473b-4df2-a455-021cd8bf69f0", "author": "Francisco Ruiz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFS-XNpTLctl9974e6vs2uj01ywierK8LWq_EJq_7CUotjfw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very satisfied. The facilities were very clean and the staff were very friendly and attentive. 100% recommended.", "date": "2024-09-05T01:20:51.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "193b2837-3068-4309-a6cc-f8481553b4ca", "author": "Rosy Molina", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWl4Psv5WKA1_zpINCFARlScK4rR9xfQXKY_fHzIvebiVXkYfOf=s64-c-rp-mo-br100", "rating": 5, "text": "Juan and Ares were always friendly, patient, professional and helpful. Thank you!!", "date": "2024-08-30T22:47:49.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7f7ec852-258e-4f25-9bc8-a91f9aa1a380", "author": "Jesse gamon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKz6C6VMYsOUnHXM7zF-4-zgoWrormLB376bS2Iilbr0Cl0Qw=s64-c-rp-mo-br100", "rating": 5, "text": "Nice clean storage place. Gated and secured.", "date": "2024-08-29T00:59:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive experience at Storage Star. We sincerely value your feedback.", "replyDate": "2025-07-08T20:47:31.000Z", "tags": [ "cleanliness", "access", "security" ], "sentiment": "positive" }, { "id": "81d3405d-ad39-4b26-9d33-530f6f1dc249", "author": "karen ayala", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxJITYPEHpZ3IKwQp8J95Na7SRXOVjCIBqEJ98jjCUa7BYxlF4=s64-c-rp-mo-br100", "rating": 5, "text": "So far great customer service. Juan was absolutely helpful and friendly, very professional.", "date": "2024-08-10T01:08:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you immensely for your kind words, Karen Ayala. We are delighted to hear that Juan provided great customer service.", "replyDate": "2025-07-08T20:47:31.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9fe27d5f-0588-4341-8f2b-a7aa45c14688", "author": "Vicky Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItByBpom45WgubF6mLThjCEh1uy6tZfKsOnF9TL3AXmD2w_Q=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service and well explained", "date": "2024-08-01T00:54:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Your positive experience with Storage Star is greatly appreciated. Thank you for the feedback!", "replyDate": "2025-07-08T20:47:31.000Z", "tags": [], "sentiment": "positive" }, { "id": "78cedd37-11ab-406c-9629-e6c86a278c4c", "author": "Nick Beauchamp", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQLD6wDEtszkhSl4h1DPyNNAxFfdBDPwoS9OY4MJo6YZAZsuTQ=s64-c-rp-mo-br100", "rating": 5, "text": "Satisfied customer", "date": "2024-07-15T21:50:32.000Z", "verifiedTenant": false, "featured": false, "reply": "We are privileged to have a satisfied customer like you, Nick. Thank you for choosing Storage Star.", "replyDate": "2025-07-08T20:47:31.000Z", "tags": [], "sentiment": "positive" }, { "id": "45c63f63-1d25-4050-a850-c346ce404243", "author": "sarahi rojas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaCa-QzpCVnH_7cQT36K90n86xXwtESudFb1dW_9O5tVpZ-hI=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-07-15T00:47:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Sarahi. We must have done something right to get such a good rating from you. We really appreciate you taking the time!", "replyDate": "2025-07-08T20:47:31.000Z", "tags": [], "sentiment": "positive" }, { "id": "05c68424-9934-40cf-aced-bce9179e5bb4", "author": "Melissa Vega", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWYcF3Xo8Fp287IEDtQK3IrrnZdIUk_EzMa_w6LKBWM1K0WN3Zqw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "When ever I need help they are willing", "date": "2024-07-12T12:09:17.000Z", "verifiedTenant": false, "featured": false, "reply": "We genuinely admire your feedback and are always here to help whenever you need us. Thank you for choosing Storage Star!", "replyDate": "2025-07-08T20:47:31.000Z", "tags": [], "sentiment": "positive" }, { "id": "7b013b49-970d-4223-bbbb-0d9b0d53c1ec", "author": "Valeria C.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYkXqXXAfBohFWYs1UIG2S6zTQCxwOWoJsX4I1h1GfHEmv4306=s64-c-rp-mo-br100", "rating": 5, "text": "The staff was really nice and helpful they saved a box I forgot outside my storage and asked about it before throwing it out. Will go back any time I need storage space!", "date": "2024-07-08T00:51:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Your positive feedback is greatly appreciated! We always strive to provide excellent customer service and ensure your belongings are safe with us. Thank you for choosing Storage Star.", "replyDate": "2025-07-08T20:47:31.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4cfd5bd6-251c-4b06-8488-e09db44a31f1", "author": "Paul Adams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUahtSWmiIGXmXAABEzvQPjbhogc7v568C_XVXX2vDFrIoY8gfxzQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Doing business with them was completely awesome made reservation for unit online everything was as arranged. Would highly recommend this company", "date": "2024-07-04T02:48:51.000Z", "verifiedTenant": false, "featured": false, "reply": "We're happy to hear that your experience with us was awesome. Thank you for recommending Storage Star.", "replyDate": "2024-07-08T20:47:31.000Z", "tags": [], "sentiment": "positive" }, { "id": "9c22c82a-f2c0-40ee-8fe4-1c9993f7b92a", "author": "Korina Mares", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWy-oTNzMd9iB9Ltg2glEdNoGhrf9JyJIYskQkRYawvQtpii5PR=s64-c-rp-mo-br100", "rating": 5, "text": "Juan the manager provided excellent customer service friendly ,knowledgeable , fast highly recommend this location for your storage needs !", "date": "2024-06-06T01:03:13.000Z", "verifiedTenant": false, "featured": false, "reply": "We are utterly delighted to hear that Juan provided excellent customer service! Thank you for recommending our storage location.", "replyDate": "2024-07-08T20:47:31.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f4e1a3f7-d50c-40e1-a120-ebe6b7788155", "author": "Lakeysha Black", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLfnq7z-_HxZZDCQlWV4ytagV7FOivFjAyrTTgf2aZOZk5MA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-30T16:38:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Lakeysha. Your feedback is highly appreciated. Thank you so much for the review!", "replyDate": "2024-07-08T20:47:31.000Z", "tags": [], "sentiment": "positive" }, { "id": "7313638e-5219-4346-95d3-c64ceec55c87", "author": "Maria Aguirre", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbpWle55WR1oxolEADwy6shIjMGt2V5j7LxS_GhTudTBWhCQ=s64-c-rp-mo-br100", "rating": 5, "text": "Juan very courteous, good personality and great customer service.", "date": "2024-05-25T18:17:15.000Z", "verifiedTenant": false, "featured": false, "reply": "We're absolutely thrilled to hear that Juan provided you with courteous service and a great experience. Thank you for choosing Storage Star El Paso.", "replyDate": "2024-07-08T20:47:31.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "52189f8f-b341-49e4-9680-cb7762b9fec6", "author": "Michelle r", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWS0AeADHDILbet1XPGlvg0XHTNcrXli_I7y7JJWsfRYlxDhtU=s64-c-rp-mo-br100", "rating": 5, "text": "Reasonable prices for storage and lots of help from Juan I believe he was the manager. I will continue to do my storage services here and in the future", "date": "2024-05-22T23:41:09.000Z", "verifiedTenant": false, "featured": false, "reply": "We greatly appreciate your positive feedback and are glad to hear that Juan provided you with excellent service. Thank you for choosing Storage Star El Paso for your storage needs.", "replyDate": "2024-07-08T20:47:31.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "84579922-2325-4dcf-8db5-083d33a0bcb8", "author": "Rafael Velazquez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_MRsO0FLKZ6YQiWNTEZe4yX4FdPrL-wnvlpTTQjzeseF4=s64-c-rp-mo-br100", "rating": 5, "text": "Best service ever! Juan is awesome 😎👍", "date": "2024-05-22T22:20:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you immensely for your kind words, Rafael! Juan truly is awesome and we're thrilled to hear about your positive experience. If you ever need anything, feel free to reach out at (915) 751-0919.", "replyDate": "2024-07-08T20:47:31.000Z", "tags": [], "sentiment": "positive" }, { "id": "abb242f1-6f4f-40ec-bf41-213f9194a9b0", "author": "Loraine Collins", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbQu8JPxSkpi1_fLZR2tjBGLOQ7ZZNE5-Ubk_pmbIG5azJPQ=s64-c-rp-mo-br100", "rating": 5, "text": "Juan ( the manager) did so much to make me feel welcome. He happily escorted me around the property to numerous locations so that I could see all of the available options. He literally spent about two hours with me going over all of the details and putting up with my endless questions. I am so comfortable with my decision simply because of his customer service. I truly appreciate Juan!", "date": "2024-05-05T03:24:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful feedback! We are glad to hear that Juan provided you with excellent customer service. If you have any more questions or need assistance, feel free to reach out to us at (915) 751-0919.", "replyDate": "2024-07-08T20:47:31.000Z", "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "44ded262-f5ff-459d-a72c-a6e5e4c48cdc", "author": "Alejandro Gonzalez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvTnV1QcujUmV60R-TCCvQSnRCdLY19WjU8T89blwDBuJcAQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very organized and the staff is very respectful.\nI recommend it", "date": "2024-05-04T17:26:37.000Z", "verifiedTenant": false, "featured": false, "reply": "We are excited to hear that you found our facility organized and our staff respectful. Thank you for recommending us!", "replyDate": "2024-07-08T20:47:31.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d29f4d13-216a-40b9-92dd-0f5435240d36", "author": "Stephanie Castrellon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZhD-fy4RWcP_EGBSK05LbrNLDqrvcs7Xtl6yQxveik4aSPA=s64-c-rp-mo-br100", "rating": 5, "text": "This location has the upmost attentive staff! Any questions or concerns I may have, the manager Juan is ALWAYS quick and willing to help. The location is clean, accessible, and safe. I highly recommend!!!!", "date": "2024-05-04T14:42:45.000Z", "verifiedTenant": false, "featured": false, "reply": "We are glad to hear that you had a positive experience with our attentive staff and clean, accessible location. Thank you for recommending Storage Star El Paso!", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "b40b328b-0dea-4ee1-8dd9-e9d6eb6be22d", "author": "Emilio Salazar martinez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMC_FZ_YGeR04RVTZU1-WTr8eP1cjLCABoxGvn12onh2fP1g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-04T12:00:48.000Z", "verifiedTenant": false, "featured": false, "reply": "We're pleased to hear you had a positive experience with us. Thank you for your review.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "d5de09a5-c1fe-46c9-addc-79b3a81f3cd2", "author": "cuidador ambiental108", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxzg_pMIPc0LZZGicNQDHJKIRBth4T7Tjj5eZEct6HnKBaDho=s64-c-rp-mo-br100", "rating": 5, "text": "Genial cool", "date": "2024-05-04T06:32:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "52539355-6add-469d-9325-5d68d55490e7", "author": "demy villanueva", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLXqgPLkyOnSU0GK0274ApkqyTq0nOzR_PHWS4s57xRrDYiQ=s64-c-rp-mo-br100", "rating": 5, "text": "I went today and the manager provided me with tour and everything seems clean.", "date": "2024-05-04T06:20:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Your positive experience is greatly appreciated. Thank you for sharing your feedback. If you have any further questions or need assistance, feel free to contact us at (915) 751-0919.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "c4465160-5603-4562-b58b-533a2c28dbba", "author": "Julio Hernández", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW76CTT4o6LCMHJ-KGgSNZsjzD0-dUJJJXysen4wVSLgMHHAK4=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-04T04:25:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive feedback! We strive to provide excellent service to all our customers.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "f2ac9ea2-a041-455d-a7ad-518297ff7759", "author": "Antheff 17", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXA9gaBIbhRsE-fW-bOMUxA5w5wj4ElrdMa0znyrTRa5P26g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-04T03:27:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful feedback! We appreciate your support.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "447ca9e8-d7f4-4532-ab67-8965907f4737", "author": "Faviola Bustillos", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQdHNxc5B6Z1PoiZeZR44Ro1DBfBcMMyyNvMqq-TGG8xT2bg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-04T02:45:08.000Z", "verifiedTenant": false, "featured": false, "reply": "We're pleased to hear you had a positive experience with us. Thank you for choosing Storage Star El Paso.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "ba6937eb-6430-45c1-b9b6-e054228afda9", "author": "Adrian Døømbs Cortés", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPI1BYVMedDr2UCf6q6wgMOnlBhhjVibHTR5eUPv6ce7YzH33D=s64-c-rp-mo-br100", "rating": 5, "text": "Best Storage out there!!!", "date": "2024-05-04T02:37:52.000Z", "verifiedTenant": false, "featured": false, "reply": "We're delighted to hear that you think we're the best storage out there! Thank you for your kind words.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "83d79b3c-1626-487c-8e99-1d71fc5768e9", "author": "Ana Gabriela Reyes Delgado", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdVPJvcLD0TKrJllVIuyizV-YVL9MLsYFEwbaKaGpoT-kr7Q=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service ⭐️⭐️⭐️⭐️⭐️", "date": "2024-05-04T01:18:49.000Z", "verifiedTenant": false, "featured": false, "reply": "We're glad to hear you had a great experience with us! Thank you for choosing Storage Star El Paso.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "f4e33ea0-42c7-4c99-94e9-eedba2cf428a", "author": "Jerry Palacios", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaQ3i7QOI8E8MYhFPCLsGToLPyRkccZ0KuOLwzl0hw-vVqLQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great new and improved facility been renting there for years. Would definitely recommend thank you Juan for the great customer service, definitely would recommend to my family and friends.", "date": "2024-05-04T01:07:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Your feedback is incredibly valuable to us. Thank you for recommending Storage Star El Paso and for recognizing Juan's great customer service. We appreciate your continued support and look forward to serving you and your family and friends in the future.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "a8e4740c-b90a-4d81-a55a-64e81925e466", "author": "Bryan E Ortiz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzMmG7QkEQW5UkEX0PmbddEAeBRoJISdd-zOVyY_-QFEOVVg=s64-c-rp-mo-br100", "rating": 5, "text": "The best prices in the world and very secure for the customers I appreciate your service", "date": "2024-05-04T00:53:13.000Z", "verifiedTenant": false, "featured": false, "reply": "We are happy to hear that you appreciate our service. Thank you for taking the time to leave us a positive review. If you ever need anything, don't hesitate to reach out to us at (915) 751-0919.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [ "price", "access", "security" ], "sentiment": "positive" }, { "id": "908c6d2b-0836-4a2a-88bf-3948052a4888", "author": "Max Gozalez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzqPX3Bxi7OP3l8iBl3pilshWK_wS3sBUapT-UF6Z3DV0X0NY_=s64-c-rp-mo-br100", "rating": 5, "text": "The guy who serves you is handsome.", "date": "2024-05-04T00:51:24.000Z", "verifiedTenant": false, "featured": false, "reply": "We're delighted to hear you had a positive experience with our service. Thank you for your kind words!", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "26c32938-099b-4471-b325-0e337c40d748", "author": "Ivan Trejo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAuwIvWctebLrriI3oNbHLmO6VqV4BKtrm21Fju484FRasKXAo=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-04T00:39:50.000Z", "verifiedTenant": false, "featured": false, "reply": "We're absolutely thrilled to hear you had a positive experience with us. Thank you for choosing Storage Star El Paso!", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "2a086511-7099-42e7-b3e8-607699b4ce1b", "author": "Daniel Aguilar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7nJeovxN8XN5xDQZm_XAUtCQcD7hO1NNLJz0RtUflkRxySg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-04T00:24:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star review, Daniel. We appreciate your support!", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "1f630329-a897-40c0-81ff-80743c3f07e2", "author": "Kevin Ramos", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXb6NTOfs6Bu6OFnhlm2qYTTWjYeIWCE7KumvM5D-nsD2q2NxE1=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-04T00:09:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your positive review! We are glad to hear that you had a great experience with us at Storage Star El Paso. If you ever need anything in the future, don't hesitate to give us a call at (915) 751-0919.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "04c1e1d0-1413-4525-8b7a-3564805d8aef", "author": "Renata Sánchez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGorYxtU_tOv6EgAb5y448cg897cvdUKL3SGzxzw_FdAWIPFU=s64-c-rp-mo-br100", "rating": 5, "text": "100% recommended!!!", "date": "2024-05-04T00:07:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you immensely for recommending Storage Star El Paso!", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "540cee43-d47e-43e8-b567-2c9fa9fccdd9", "author": "Army Beil", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeHH820cNQZclfF60Uk-lt1dyAu3C99_eDEwCqZOYilWYWcg=s64-c-rp-mo-br100", "rating": 5, "text": "I love you Ares", "date": "2024-05-04T00:03:19.000Z", "verifiedTenant": false, "featured": false, "reply": "{te amo ares} Thank you for sharing your concerns. We will address this issue promptly. Please feel free to contact us at (915) 751-0919 for further assistance.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "8a2e1f66-79e4-4a49-9e97-dc967d1a0244", "author": "arturo villalpando", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5Iz6uywt0hb8dRQ4DqtdMpBBHtpGIH73bU6W5rFBdSP5JnzO5=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-03T23:55:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for taking the time to leave a 5-star review! We appreciate your feedback and are glad to hear you had a positive experience with Storage Star El Paso.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "97a124ad-53bb-43f0-aec7-a6b049c6e3be", "author": "Padilla", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIqu_64pdyGQE9h7JWGV8VBVUQhCAdCDoEO40qw6CPCxNMe-rz=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-03T23:51:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful feedback. We appreciate your support!", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "3fcf61de-bf07-4561-8a6b-21ad199cb7fe", "author": "Aaron Alexis Anchondo Ponce", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbEmsVP8rb08gHxtchX5voSL2jbdcefWT4nRjKXNxhxXEtN1zM=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-03T23:48:08.000Z", "verifiedTenant": false, "featured": false, "reply": "We genuinely admire your 5-star rating! Thank you for choosing Storage Star El Paso.", "replyDate": "2024-07-08T20:47:34.000Z", "tags": [], "sentiment": "positive" }, { "id": "37606cdc-d4da-4fd3-9069-996342ba4d27", "author": "Thick iest", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSk4NlEla_nn-pSGorfzgJiW-pnfRhJlqbxVHIHUgFwma3-YM=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-03T23:46:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star review! We're thrilled to hear you had a great experience with us. If you ever need storage solutions again, don't hesitate to give us a call at (915) 751-0919.", "replyDate": "2024-07-08T20:47:35.000Z", "tags": [], "sentiment": "positive" }, { "id": "bdf8f11f-9c6c-46bc-a95a-25fbab81a6e5", "author": "Andrea Avena", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsMf9pBJLQw6fxrs7SKFLOcadttGECEM9Z6Et5PfjlmAFdCko=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly staff, excellent service.", "date": "2024-05-03T19:24:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review! We are glad to hear that you found our workers to be very friendly and that you received excellent service. If you ever need storage solutions in the future, don't hesitate to give us a call at (915) 751-0919.", "replyDate": "2024-07-08T20:47:35.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "952e8884-dc0f-46c8-b0a8-400edcde8abe", "author": "Okary Bermudez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFVWJcpK0ZwTG163U7FKk7ZZltpj2OPh5Acqfyis5OhkpR_Q=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service and customer support. Highly recommended.", "date": "2024-05-03T19:11:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review! We're delighted to hear you had a great experience with our service and customer support. We appreciate your recommendation.", "replyDate": "2024-07-08T20:47:35.000Z", "tags": [], "sentiment": "positive" }, { "id": "21057d81-0f33-40e5-8bf5-a69bb2ed3596", "author": "Ares Gonzalez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjMsMewGIpokgE0WyPqrTMgT5_R-Ffzu74Fabl9CbdK5Y0fgAV=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "great place, great people working there", "date": "2024-05-01T23:27:58.000Z", "verifiedTenant": false, "featured": false, "reply": "We deeply cherish your kind words. Thank you for choosing Storage Star El Paso!", "replyDate": "2024-07-08T20:47:35.000Z", "tags": [], "sentiment": "positive" }, { "id": "af8df348-f0ab-40b2-8b30-f90b9fd2edc2", "author": "Humbe", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDyUuANkwKpe-dKeA4UJZOLSQh3lfWMur0h9qhrK6vSsAFZg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-03-20T21:27:47.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" } ] }