{
"summary": {
"average": 4.9,
"total": 788,
"distribution": {
"1": 11,
"2": 4,
"3": 2,
"4": 26,
"5": 745
}
},
"reviews": [
{
"id": "044269eb-7d90-4639-8607-05e384ba1fba",
"author": "Rasheedah Bass",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1atb_iOxeL0XPoxUH0mtcMKuyJcFkpAcyh7XqMQm782imP0lphw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cesar was so helpful and efficient! I am very pleased with my experience!",
"date": "2026-07-03T18:05:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear that Cesar was so helpful and efficient during your experience at Extra Space Storage. Thank you for your feedback, Rasheedah.",
"replyDate": "2026-07-04T00:32:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5b9e6c4-f8e5-4aaa-ad2e-2ee535afff9c",
"author": "cyre wilkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5GazmPNUNnEfLxpBt7KkQH6X8vCruOps_UpEOT0i9r75e-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Super nice guy and a great multi tasker! Got us in and out and even stayed a little late to help! Thank you so much!",
"date": "2026-06-30T22:12:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your great experience! We'll pass along your kind words to our team member who stayed late to help. Thank you, cyre!",
"replyDate": "2026-07-03T00:32:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2ae593a-9863-4eaf-a6dc-08f4ae8fcd56",
"author": "Sean Kohl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLz82wTI2h2J0qmW-sb2pJwcWrIoVE5U_vBf7SY_2B-JfH1Eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-30T18:40:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Sean! We're happy we could meet your self-storage needs.",
"replyDate": "2026-07-03T00:32:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dcadc54a-6f49-44f2-bdc8-8d17b6b86b9f",
"author": "Priscilla Amegbor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfEkuziBHQEVmSDN9ND1e7qzFnj4T75sd2QPpmbZVCNglXvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cesar was great with giving us the correct storage unit that we needed. He took his time to explain the whole process. He provided excellent customer service.",
"date": "2026-06-23T17:06:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Priscilla! Cesar's dedication to explaining the process and finding the right unit is exactly what we aim for.",
"replyDate": "2026-06-26T00:32:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29268e1e-7abb-4b78-8590-3116670dd21f",
"author": "Eliran Rebeyev",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzugoUURYaR1Ufsehm91wY95x8DI3Jj2leBnqBA1XzCPUQbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff and very reasonable and respectful. Thank you!",
"date": "2026-06-19T18:39:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback, Eliran! Thank you for recognizing our friendly staff and reasonable service.",
"replyDate": "2025-12-10T00:32:17.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a2ae1928-f9ea-4338-b806-0f3b36afd7d1",
"author": "Kanwaljeet Sethi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF16fz1cOvzPeWXdurwzUi7B3wzsc6VQO-9equVBQ59v5Xsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emanual provided great customer service. Thank You.",
"date": "2026-06-19T17:52:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for sharing this, Kanwaljeet ! We're glad Emanual delivered great customer service. We'll pass along your kind words.",
"replyDate": "2026-06-26T00:32:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15348961-e8af-403d-95b9-acc2176b7509",
"author": "Kirsten Kohlhauff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWby8NHVnBmJSbS8Ht2Va0IFjZzButYXnQHfGxWH32QC12zhUA1Lw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful experience. Very friendly and helpful employees!",
"date": "2026-06-19T16:49:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your wonderful experience, Kirsten! Our team takes pride in being friendly and helpful. Thanks for sharing!",
"replyDate": "2026-06-26T00:32:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2723ab6c-b103-4688-93bb-68d7ea9a72db",
"author": "Arlene Marte",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVXSKQ4zfXvyw5PMumRcaCaS2JLHgzlqLFinXLQSCjQo1W4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a wonderful experience. The staff, Yousaf, was wonderful and made the processes very easy.",
"date": "2026-06-11T16:36:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Arlene, thanks so much for your review! We are thrilled to hear your experience was wonderful. We think Yousaf is great too! Feel free to stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:32:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "59449738-4970-4785-af64-c361668d22dc",
"author": "Emanuele Lugli",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfq-QPGRUnhmg8pYaDlYzVPHbweGa_6TmxyrybmJhluCh8ZaQD=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great check in, clean facility, great rates.",
"date": "2026-06-11T15:52:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Emanuele! We're thrilled you enjoyed our clean facility, smooth check-in, and competitive rates.",
"replyDate": "2026-06-12T00:32:17.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "fe6700d2-06fa-4b1c-8e33-591b80747c84",
"author": "CharlottesSON4ever",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUesbaxizugsbw465O508Y8s31oKNs5xUyki03Jro5zdYNT-Pc9=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would like to take the opportunity to thank Emanuel and Caesar for helping out with all of my self storage needs. As a fellow veteran to another I salute you both.. Thank You",
"date": "2026-06-10T21:44:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your positive experience with Emanuel and Caesar. Thank you for your kind words!",
"replyDate": "2026-06-12T00:32:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd86c709-6d39-4f40-bf27-e31a39d43e2b",
"author": "Sailaja Darisipudi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeNMC6np8Z1Ojj0uEIPOs0QOyhQpPunGNA74suquGVuYjYq3Gr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place, very clean and friendly service",
"date": "2026-06-10T02:43:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Sailaja! We're delighted you found our facility clean with friendly service.",
"replyDate": "2026-06-12T00:32:17.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5b4d8c94-c295-4154-a581-eb15bad5644c",
"author": "Pavan Shah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgoe9KDcE7I33oSVBKd_veWxDPOugRUffGDPrEwrtyZKKeTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an absolutely wonderful experience working with Cesar. He was incredibly kind, courteous, patient, and hardworking from start to finish. He patiently answered every single one of my questions with a smile, making what could have been a stressful process feel smooth and effortless.\n\nThe facility itself is spotless—very clean, well-organized, and super easy to access, which made everything convenient and hassle-free. I truly appreciated the attention to detail and the professional, welcoming atmosphere.\n\nI would strongly recommend this place to anyone looking for storage solutions. If you’re in need, Cesar and the team here are the ones to work with—they really go above and beyond!",
"date": "2026-06-09T22:23:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pavan, we are overjoyed to hear about your wonderful experience with Cesar! Thank you for recognizing our clean facility and professional service.",
"replyDate": "2026-06-10T00:32:17.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "0d2fb690-cd78-4e43-96e7-43acfb983968",
"author": "Erica",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeAnm4sPYZdS5dzzWmJW7ZW8nlkZovMkZf1SMqw5Bv0DDVbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility and friendly staff :)",
"date": "2026-06-09T21:55:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Erica! We're glad you enjoyed our clean facility and friendly staff.",
"replyDate": "2026-06-10T00:32:17.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c492136b-aa2b-4c7d-9ee0-a62ffbb3ffaf",
"author": "Whitney Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeIXrjh4NXqWqi1mz-UENEr9knEMohFx_P3eh3lteDErr5_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility, friendly people and educated staff! Definitely would come back here again. Cesar was the best; super informative and he answered all my questions!",
"date": "2026-06-09T20:57:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your positive experience Whitney! Thank you for highlighting Cesar's informative service and our friendly staff.",
"replyDate": "2026-06-10T00:32:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "101b1d9d-720a-4bbd-8eee-257e420caee5",
"author": "Christopher Banfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWElblOk6n8BFx313lB7kCn76wLbVErjZGCPfWnTD9Ez05bWCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place for storage",
"date": "2026-06-09T20:14:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear you find us a great place for storage, Christopher!",
"replyDate": "2026-06-10T00:32:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e988b72a-bb00-4d0e-b87c-7ebf1f5a20ee",
"author": "Tom DePaola",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJjMDiYNOy5kVDlk1w1dr-zjVmK-aJVENlzbxOy3CRNNdAKbg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emmanuel was great showed me around and was very polite. Will use extra space again.",
"date": "2026-06-03T19:46:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the kind words about Emmanuel! We're thrilled he provided excellent service and made your experience positive.",
"replyDate": "2026-06-10T00:32:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "58435dd8-3067-4090-88ed-44c40d954976",
"author": "Alex Ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgFtHhEDv_k-sRJ3T6ukzD2X0JhsZgfPMHKTfPL18y2iV43w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cesar & Emmanuel have helped me out in a very friendly and professional manner since day 1. They have made my transition from my previous storage rental facility to this place easy and seamless and have explained everything to me. Very clean facility and will be looking forward in renting here.",
"date": "2026-05-27T17:54:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about Cesar & Emmanuel's friendly, professional service making your transition seamless. Thank you for choosing us Alex!",
"replyDate": "2026-06-10T00:32:17.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "60809849-9e6c-4f42-b279-529f796ad09d",
"author": "A Z",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIut0f36TIwzv-Lb-JuGASW2ZrHU-u4ZXhoewd_GN3J26PrTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cesar was an absolute pleasure to work with! From the moment I walked in, he was incredibly helpful and took the time to understand exactly what I needed for my storage. He guided me through all the options and helped me find the perfect unit that fit my needs and budget perfectly.\nHe’s not only knowledgeable but also such an amazing, friendly person who genuinely cares about making sure customers are happy. I highly recommend asking for Cesar if you’re looking for storage units, he made the whole process so easy and stress-free. Thank you, Cesar!",
"date": "2026-05-24T00:21:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, A Z, for the amazing feedback! We’re thrilled to hear that Cesar provided such a helpful and stress-free experience from start to finish. It’s great to know he took the time to understand your needs, walk you through your options, and find the perfect unit for both your space and budget. His friendly attitude and dedication to customer care truly make a difference, and we’ll pass along your kind words to him. We really appreciate your recommendation and are glad you chose us for your storage needs! If there’s ever anything else we can assist you with, please don’t hesitate to reach out.",
"replyDate": "2026-06-10T00:32:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a6fb80f0-5820-4b7b-8699-7d2838f42bfb",
"author": "Philip Meme",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1eWIAzyeJgKB6TnkaR0ecAiwakqkMCVbuRLdvQ20P8c7T4aoF=s64-c-rp-mo-br100",
"rating": 5,
"text": "I received great service from store manager Emmanuel.\nDefinitely recommend",
"date": "2026-05-23T15:42:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for recognizing Emmanuel's great service! We're thrilled you'd recommend us to others, Philip.",
"replyDate": "2026-06-10T00:32:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "83f40287-5d3d-4aa9-af81-e92e4ce0d3e8",
"author": "Ruben Guerrero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDTjSMxROT2XHPR6IQ3tx7FiqZK-pmNCYLa5ZeAaY-Lv9JGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service! Emmanuel was great with everything. Very friendly and extremely helpful. App is very straightforward which is great and everything works!",
"date": "2026-05-16T20:29:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear about your great experience with Emmanuel at Extra Space Storage. Thank you for sharing your positive feedback, Ruben!",
"replyDate": "2026-06-10T00:32:28.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7495b526-6177-4251-9ac1-fc0eba847227",
"author": "Damien Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgK-jOZhAa2_w8uRqrQ9LvTrLumR9x4kfYn93GQJ_-keTVYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ceaser was very helpful.",
"date": "2026-05-12T22:18:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Damien, thanks for the kind words about Ceaser! We're thrilled he provided such helpful service.",
"replyDate": "2026-06-10T00:32:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d42e145-dcf3-4bcc-96a8-242a025b0f2b",
"author": "Michael Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJ32glqLJPZnqtK5p3Ed4UOBtdWq_I-rhS5sZkLn0LLN2GLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-12T18:29:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Michael! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2026-06-10T00:32:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a21d44e5-2e02-4fb1-9cb4-ea5bbabaaf40",
"author": "INSTA GLAM",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvUdGLnWtHcQrZE80mBev3ookCNcOMCUiVNfcXhbuEZ1gOSfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Here's a solid review:\n\nI recently interacted with the gentleman at Extra Space and was blown away by their customer service. The rep was incredibly knowledgeable and answered all my questions with confidence. Even better, they were super courteous and made the whole process feel effortless. Would definitely recommend!\"",
"date": "2026-05-11T22:26:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Insta! We're thrilled our team provided knowledgeable, courteous service that made your process effortless.",
"replyDate": "2026-06-10T00:32:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "531f4485-203d-4334-b857-715dcb6ce073",
"author": "Bruce Levin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNXkydyyQdxbip8ETMMiQgRlqzXXosoyEwamyYxmwYxB_CuA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Caesar is a very responsive manager of this facility! He authentically cares about the tenants and works to get their needs met. Outstanding!",
"date": "2026-05-11T15:52:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bruce, your kind words are appreciated! We make it a priority to provide clean, well-maintained, and well-equipped facilities and are so glad to hear your experience reflects that. We are thrilled to know Lahnisha was great to work with. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-10T00:32:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ede5a22d-fab6-430d-89ad-6e1865a04d67",
"author": "Francine Krempa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAspuZEq3TbjZze8Wgxk8K0-bJf6QFvOUe-vsCHe7U-chpyEiG=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have recently started to use the Extra Storage Facility on Rt. One in Edison. Reserving a unit was very easy. Cesar showed me a few different size units because I wasn't sure what I needed. I found the entire facity to be quite clean. Cesar was Extremely kind, patient and helpful. I am not very savvy with computers and Cesar helped getting me into their website. I highly recommend this facility",
"date": "2026-05-10T21:09:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Francine! We're thrilled Cesar provided excellent service and helped with unit selection and website access. Clean facilities matter to us.",
"replyDate": "2026-06-10T00:32:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9dec5a29-8ff6-43ad-9608-e1b17e113319",
"author": "Emily Valladares",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlIh8BCU5cyH7oC2jliKWrPIEL0WIHetQkXMxxPdILS7c8QwM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cesar was very nice and super helpful taking us in last minute and help us out with a good deal on top of that. Top notch service!!",
"date": "2026-05-06T23:03:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear Cesar provided top-notch service and helped with your last-minute needs, Emily!",
"replyDate": "2026-05-10T00:32:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "fd1f6efa-77c3-4ec5-af20-db604f21e800",
"author": "Jeet Upadhyay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKToPFPRB19QpnqCfF1aOK4bMyIjmVV8FhQGGOwoSvu5LI2SumW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a great experience at Extra Space Storage in Edison. Cesar, the manager, was extremely helpful throughout the process. He even called ahead to confirm my availability to visit in person, which I really appreciated.\n\nHe took the time to show us multiple units, answered all our questions, and made sure we found the right one for our needs. The lease process was smooth and hassle-free from start to finish.\n\nCesar is professional, friendly, and genuinely cares about helping customers. Really appreciate his efforts, I highly recommend this location!",
"date": "2026-05-06T22:09:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Jeet, for sharing your great experience with us! We’re thrilled to hear that Cesar provided attentive, helpful service at our Edison facility. Taking the time to call ahead, walk you through multiple unit options, and answer all your questions is exactly the level of care we aim to deliver. We’re glad the lease process was smooth and that you felt confident finding the right unit for your needs. Your recommendation truly means a lot, and we’ll pass along your kind words to Cesar. We appreciate your trust in Extra Space Storage and look forward to serving you again!",
"replyDate": "2026-05-10T00:32:28.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e65907a9-2880-445b-ab83-c27f4e7f24a0",
"author": "Jennifer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInRimdoFrXKyh380ZeZdxfoOUmM4acaOVwcAzBOR0sXF88KHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exactly service. It's a pleasure doing business with you guys. The guy explained everything perfectly so I can understand it. Can't wait to move my stuff in tomorrow.\nThank you for excellent service 👏. A+++",
"date": "2026-05-02T19:29:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent feedback, Jennifer! We're thrilled our team explained everything clearly and made your experience smooth.",
"replyDate": "2026-05-10T00:32:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f08c5414-e512-4889-b262-064047ef6b08",
"author": "Viktoria Druz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8FZCm3N9O1NzIDnGLBs3zbtLKzTcNRuJBPXJ3v2qHzy_xeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Calling from California out of state all the way to New Jersey and Caesar was amazing. Handled everything like a professional, extra attention to detail, timely, and very understanding of my situation considering I'm calling from out of state. I would highly recommend this facility.",
"date": "2026-04-21T19:56:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review Viktoria! We're thrilled Caesar provided professional, detailed service for your out-of-state move. We appreciate recommending our facility!",
"replyDate": "2026-05-10T00:32:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "76bed80c-c99e-452d-986e-893cd4167f18",
"author": "Tameka Barrett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXKlC5O6u-5_n7_b-nrSciqiwqsY-2jC0lS7_YHMg6jLIz4w=s64-c-rp-mo-br100",
"rating": 4,
"text": "I had a great interaction with those I spoke to over the phone, willing to answer all questions and concern I had about the unit. Would recommend",
"date": "2026-04-16T11:13:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your great phone interaction, Tameka! Thank you for recommending our helpful customer service team.",
"replyDate": "2026-05-10T00:32:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7558bfb4-a387-42d3-9a78-cc85778a1659",
"author": "Reggie Sullivan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0YUSL91ONNQ2WMfc9-nZ2s8ASysIXBaOXRacldCEnSNQWqaJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Caesar was extremely helpful and exceeded customer service expectations. Thank you for your service‼️",
"date": "2026-04-15T16:53:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear Caesar exceeded your expectations! Thank you for recognizing his exceptional service Reggie.",
"replyDate": "2026-05-10T00:32:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "24b03526-16dd-421d-8e67-7c10b311635c",
"author": "Thomas Guarnieri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9eZa1GRnnzgRqEI5kI8cUYc3OZsdL_erBm2RFRJrafPGNMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Top notch customer service from the entire staff at this site.",
"date": "2026-04-14T21:17:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about our team's customer service excellence, Thomas.",
"replyDate": "2026-05-10T00:32:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7ead2e8-5209-4558-ab71-b336f17b48ad",
"author": "Uzair Shaikh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbh4Ddb7gpyOgQQBMA4u84BV7ukOM51gxWYGnKr_ko20fvW4t8=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came to empty out my unit but I had forgotten my lock keys at home! Cesar was on top of it and was able to break into my unit by sawing the lock off. The process took around 10-15 minutes and he was very professional and accommodating. I really appreciate his effort and help!",
"date": "2026-04-14T18:21:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're glad your storage experience was smooth and hassle-free.",
"replyDate": "2025-12-10T00:32:28.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d19a4fc5-4325-4a4b-99cc-94d30afda5ad",
"author": "Cam Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWg8NcxDXX6tLM6cJh6NMJsIDxEreetxcjV3NyCDYPqmPOVh4av1Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Caesar was extremely friendly and helpful. I rented online yesterday. He walked me to my unit, provided the gate code and explained how the app worked to access the doors.\nGreat location and service! Thx!",
"date": "2026-04-13T21:48:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Cam! Caesar's friendly service and helpful guidance made your rental experience smooth. We're glad our location works well for you!",
"replyDate": "2026-05-10T00:32:28.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e508f199-fc42-4794-beb5-de0654e0b402",
"author": "scruffy hobojoe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJWoYDy68SnC8j8yt8hc0BHQ6PwDuZMFW2C3WlyQUB6dzufRc1=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-09T16:00:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating Scruffy! We are so glad you trust Extra Space Storage with your belongings. If you need any assistance in the future please do not hesitate to reach out.",
"replyDate": "2026-04-10T00:32:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2b3ee6c-d855-49d3-9eae-de9f6585c913",
"author": "Carlton L Bennett Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBPXMK3YDtRzye5Bikn4uyb9OKx9lkGnBHwSKthzmSD-FAJTNj=s64-c-rp-mo-br100",
"rating": 4,
"text": "Solid management of units and support. Storage areas are well kept and clean. Easy access to unit during the week and weekends. Office personnel is not in on the weekends and price hikes can be substantial are my only complaints.",
"date": "2026-04-07T20:07:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable, Carlton. We're pleased you appreciate our clean facilities and easy access. We understand your concerns about weekend office hours and pricing.",
"replyDate": "2026-04-10T00:32:28.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "1868e29e-b341-4261-835d-de05b12ff961",
"author": "John Stanton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6yrN0wAefmZMuhFtjFqvTI-qoF_Nwdh9nmMpGSY5z2zJHFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emmanuel is great! He has always been very helpful and informative !",
"date": "2026-04-07T18:21:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, John. Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2024-07-10T00:32:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "108a4971-d182-4da1-9d03-e4c0c301ca1d",
"author": "Carole",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfGO7w90GjzT4sqfPXoYhskSLIz94iA968NRSdqCUD4GIRXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-04T15:03:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a 5-star experience, Carole! If you ever need anything in the future feel free to stop by or call us.",
"replyDate": "2026-04-10T00:32:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "99969f88-8c24-48ca-9673-88548d669a25",
"author": "Theerapat Suksucheep",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISc45em5M35jeFnuf_MLW6vZTChGIWZVL3Meo7MUFqgHyl6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility with an excellent manager. He’s consistently kind, professional, and takes the time to answer all questions clearly. The move-in and move-out process was smooth and hassle-free. Highly recommend!",
"date": "2026-04-03T22:47:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear about your positive experience, Theerapat! Our team works hard to ensure smooth move-in and move-out processes.",
"replyDate": "2026-04-10T00:32:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "944d8281-14ad-4987-9f97-92ff8432361e",
"author": "Fernando Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_c_SIw2m10szxo5KGy_jC3CoPmYpLagQTHxTzDko-o8lUkvxB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, great units. Super clean, easy to navigate and plenty of room to move around on their hallways between units.",
"date": "2026-03-28T17:31:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for highlighting our excellent service, clean units, and spacious hallways. We appreciate your feedback, Fernando!",
"replyDate": "2026-04-10T00:32:36.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "51bd4b62-420b-4702-9922-153ba82e1466",
"author": "Tien Fowlie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrfD-ksW8ucHqC7zXJQ1nnHYP8M_FDSxXLrxGe7rRdHS63Fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-27T14:06:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Tien! Please stop by our office or call us if you have any questions.",
"replyDate": "2026-04-10T00:32:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8ec872c4-a162-4b1e-beef-68b05fad7bdc",
"author": "Edward C.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKT_9bDX6o5bDISh1qfemlFF0xMWh0HPYDvilBTQjQWB48r5-Et=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-03-25T19:57:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Edward! Thank you for being an Extra Space Storage customer. ",
"replyDate": "2026-04-10T00:32:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51e3126e-3721-4143-9579-a71bcaba8ff1",
"author": "Frank Mills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ74t9deBMWScSbu3O5zg2qRaK2evkO5k7L4deVcIqGikSYzw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sierra was so great 👍 im definitely sold on extra space storage such a great experience I will definitely tell friends about my experience 6 stars 🌟",
"date": "2026-03-25T18:14:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear Sierra provided such great service! Thanks for choosing Extra Space Storage and recommending us, Frank. ",
"replyDate": "2026-04-10T00:32:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2441d944-a9bf-4f0d-817b-0519583af1ff",
"author": "Carla Blanco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQlaH1mJ36gjTEpj8HRY9Q1pqKKvYWy_BFa4v1cSU7_1zH2kA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sierra was very pleasant and super helpful! Storage units are very clean and well kept",
"date": "2026-03-25T18:13:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Sierra provided excellent service! Clean, well-kept units are our priority. Thanks for the great rating, Carla. ",
"replyDate": "2026-04-10T00:32:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8a3f9ae2-d101-4a4d-8889-656e97adbf31",
"author": "Dirtyrat Brand",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAQSWKI0ucLcA38lhVG6-nxztPhb54SkaFzsEpdgXbMQBhZ3NLEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-22T17:42:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Dirtyrat! We are here for you if you need anything.",
"replyDate": "2026-04-10T00:32:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e7494659-8150-419d-aa10-5881df082550",
"author": "E W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhyzJ2Uq77hwhGlWrAXEUIioBHv3TvKZuS7UoeCBhslVFtetH-gA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience, fantastic customer service! Highly recommend this location!",
"date": "2026-03-21T15:09:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your fantastic experience and appreciate your recommendation! Thank you for your review. ",
"replyDate": "2026-04-10T00:32:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb61464b-cde2-4813-a9fe-15da282321bd",
"author": "kirk cullinan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWX3OHpAqn7CAzzY6qHTNnAaIN15fR388PSIm9lRA-mxfqzI_7D=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha and Isabell were very helpful in going over the best unit options and prices. They gave great customer service and handled everything quickly. I recommend Reserving a unit with them if your in this area .",
"date": "2026-03-20T17:44:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Kirk! We're so happy to hear Lahnisha and Isabell have your recommendation! We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:32:36.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ca6fcdd9-5c2b-40b4-a590-7cf46370118b",
"author": "Damaris Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlcOuhCpaIndRJQcZCW_AiS2zYQKi23UF0APq1qfaNXDMxNUY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emmanuel was awesome on assisting and giving great information. I ended up upgrading my unit and saving some money.",
"date": "2026-03-14T17:40:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear Emmanuel provided awesome assistance and helped you upgrade while saving money! Thank you for your positive feedback, Damaris.",
"replyDate": "2026-04-10T00:32:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c07b16d-fd84-4bc3-8eb4-db5169ac51a9",
"author": "Gabriela Araujo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWREcNADUqMobLN6kChWbLU1NgFWk3NcIxcVfH1GPc_fAT4sLlQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience at this Extra Space Storage. The facility is very clean, easy to access, and feels safe and well-maintained.\n\nEmmanuel was extremely helpful, friendly, and professional. He answered all my questions and made the process smooth and easy. Highly recommend this location!",
"date": "2026-03-14T17:39:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Gabriela. We’re glad Emmanuel provided helpful and professional service, and that you find the facility clean, safe, and easy to access. We appreciate your recommendation.
",
"replyDate": "2026-04-10T00:32:36.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "14b70c6a-8383-4332-a9ba-5eff103aafe1",
"author": "Chris M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkJgv814nuzLePLc3J0gY4mcPWHlTaj2Q3rTQ9KznKlUg5Og=s64-c-rp-mo-br100",
"rating": 5,
"text": "This storage is very clean and the 2 reps in the front and very friendly and accommodating. Extra. Thank you Extra Space for being so accommodating and understanding.",
"date": "2026-03-14T13:59:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chris, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us!\r
",
"replyDate": "2026-04-10T00:32:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "27d544c3-2cd7-48e5-9261-168176c02295",
"author": "Martin Slaseman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWb-5kAlzdTQJduNry3moQWXap6q3qqDR0KqXh1TgYjKGA_5lmz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff",
"date": "2026-03-13T18:50:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear you had a great experience with our staff at Extra Space Storage. Thank you for your feedback, Martin!",
"replyDate": "2026-04-10T00:32:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5838ca61-0461-4691-83c9-5d01a15800fd",
"author": "Hasona Randall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1W7RTONj2uHbpxrEDXVxD2apqbsSBD_eKZJmLNctaAd5lRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emmanuel made a smooth moving in experience,he was patient friendly and detailed, this is a great and clean location…thanku u Emmanuel",
"date": "2026-03-09T18:20:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear Emmanuel provided such excellent service! Thank you for recognizing his patience and professionalism, Hasona.",
"replyDate": "2026-03-10T00:32:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5148a305-afd8-4f3b-8480-21f3b4236d8e",
"author": "Ramiro Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQFsSpWW9NsJhU_yxKgsf22V6fe2eLRaW6qUhS__oPUuAiT4IW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good experience with Sonal Talati she was very Professional and Polite and very Helpful Thank you all for your help.",
"date": "2026-03-07T21:09:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ramiro, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Sonal! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:32:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dd441acc-1c25-4318-a52f-2a9530ec0aef",
"author": "JOSE LORENZI",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8V6abFwkph3zV8In4LR17IELwSISlAByxGepbxezaV3taWo-v=s64-c-rp-mo-br100",
"rating": 5,
"text": "Signing up for a parking lease was with out any issues. Manager Emmanuel was a Great help. Very professional.",
"date": "2026-03-07T21:02:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, JOSE! We're glad to hear that Manager Emmanuel was a great help.",
"replyDate": "2026-03-10T00:32:36.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "aad8df2c-f1e1-4760-9dda-f2f9363e1f9c",
"author": "Ollis Woods",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlmePbYuQnY_BjCx_3vJK9gPTD0OzUcbQLU6MTviupb00-kA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-07T17:18:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Ollis! Call us if you have any questions or need assistance with your rental.",
"replyDate": "2026-03-10T00:32:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9dbf946b-78d2-438e-aa0d-64c531eab513",
"author": "Tinishia Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXs3QmGH5BQPKw_Gl1ffzmofuOO3qUCWdNZOsTaqgBFoY71kSo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and helpful. Answered all questions. Clean property.",
"date": "2026-03-04T23:05:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your positive experience at Extra Space Storage. Thank you, Tinishia, for your feedback!",
"replyDate": "2026-03-10T00:32:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cd03a0c3-51b0-4755-b025-c9503e989ef7",
"author": "Robin Cobb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8ONikRDME9FRtJNVbSdl9fsHV_T24W4UtlWEiGN6vfaHaXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff are incredibly friendly, helpful, and professional. The facility is clean, secure, and well-maintained. I highly recommend to anyone looking for reliable storage.",
"date": "2026-03-04T21:38:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Robin, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Lahnisha! Please give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-10T00:32:36.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a2321848-4b3d-46b4-9cc5-f2fa91fd0d75",
"author": "Todd Craig (ToddsnEnds)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFc8kBdKYrArXoBKGRRRJsncoifuTvlUgFqwlmKCJjRzIb4Tb9Kw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I've had a large storage unit in this facility for longer than I'd hoped, but that's on me. The staff has been kind, courteous, supportive, and professional each time I need to have an interaction with them, including when my CC details changed and I needed to update it. The facility is clean, neat, and secure, so far as I can tell. That said, the one drawback is that when they raise rates, it's borderline obscene. Sure, it's a business and I understand supply & demand. But they are less increments and more budget-busters. I've appealed to them for a rate freeze a couple of times and they have accommodated. Good business in the face of potentially losing a customer.",
"date": "2026-03-03T15:36:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with our staff and facility. We understand rate increases can be challenging and appreciate your feedback on this matter.",
"replyDate": "2026-03-10T00:32:36.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "60e91bba-8e00-4a8e-ab7d-4bf4c134f5f0",
"author": "A",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwKSnixrO0-Bfg9a3GSbxyyCcIZdSzVig5npVavvta1Pz5PQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've had a nice experience so far and Mr.Emmanuel was very helpful in assisting with my concerns.Thank you.",
"date": "2026-02-28T20:01:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear about your nice experience with Mr. Emmanuel. Thank you for sharing, A!",
"replyDate": "2026-03-10T00:32:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92f201f7-5e95-4f16-a510-d912299e22a7",
"author": "Bennie McCargo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnGpdVsTw27jM_dWVVLtDE-XZvpe4UFb1yoidFDhkjBG-J7Q=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-02-28T15:52:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Bennie. Thank you for leaving a positive rating. We're so grateful to have customers like you. ",
"replyDate": "2026-03-10T00:33:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f042ccf2-5cc2-4e33-93a6-5a55047dab8d",
"author": "Scharolette McNear",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLljZs30Z4T5JPV44xZ1YRuYP_bS6WYDyIRXr4GlIUUNE2uSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The entire storage facility was safe and clean. The staff has great communication skills",
"date": "2026-02-27T06:29:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear you found our facility safe and clean with great staff communication!",
"replyDate": "2026-03-10T00:33:19.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c9e39723-4d04-4472-a3a8-0ee162093e3f",
"author": "Antonio Mcmurrian",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyaB3CTaFraKUAK4Zzjk8NrGtGum6_hasO6gsucb4XrehcSpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice place very friendly 🕺🏿🕺🏿🕺🏿",
"date": "2026-02-26T21:11:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your kind words about our friendly team and facility. Thank you for choosing Extra Space Storage!",
"replyDate": "2026-03-10T00:33:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0ce257cd-2864-4712-bb03-84ea9938470c",
"author": "joe sudol",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQRrnE6R1d4iCyYwkqhGZJVLyTUW9Ed2W6WFvxYbeVIT1wxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was friendly and knowledgable.place is well kept and keep it very.clean. Would definitely use again",
"date": "2026-02-21T21:29:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback about our friendly, knowledgeable staff and clean facilities means everything. We're thrilled you'd use us again!",
"replyDate": "2026-03-10T00:33:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "451aa7ae-9ff8-4ea9-a6a7-56da3bf88b79",
"author": "Shiza Anwer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvqisUoulX3KSpJ1PuNmvXiI5ZS9JRAu9_rVIXwnGlHgUqiChC=s64-c-rp-mo-br100",
"rating": 5,
"text": "It’s good, very cleaned and nicely organized",
"date": "2026-02-12T19:33:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is appreciated, Shiza. We are glad you were met with a clean and organized facility. ",
"replyDate": "2026-03-10T00:33:19.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "bff955e8-6973-4d4f-84b1-63fd89f61846",
"author": "Aisha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiMIQGagmtQNcYgb7RgIu0FJiKrp0i049246qDZPTB9zG9RQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Honestly, I’ve been using the storage unit for years and it’s managed to be beneficial for us, but the one thing I will say are, the surprise rent increases are definitely astronomical for no reason, but on the other hand, their employees are very helpful and are looking to help you as a person and not just as a number. I had to explain my frustrations with yet another increase in my rent, and I spoke with Joseph and he was able to help me out and give me a timeframe of when he could get it Rectified in any capacity . I definitely recommend.",
"date": "2026-02-10T16:28:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Aisha. We're glad to hear our employees were able to assist you. We understand your concerns about our rates. We will be sure to review this further internally. Thank you. ",
"replyDate": "2026-03-10T00:33:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "391fb344-961a-4d1a-92dd-05169b02aac4",
"author": "isaac thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEQcccn24zBdlZuxhXkDV189hgm_lcSE08FcwHDxImgunFMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome experience Emanuel is one of the nicest guys highly recommend",
"date": "2026-02-02T16:59:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the awesome feedback! Emanuel will be thrilled to hear your kind words about your experience.",
"replyDate": "2026-02-10T00:33:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8ab902c1-5978-43c9-b15d-9c3c77d588f6",
"author": "Carmen Roman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrdUaiByrCF188XiY8oIbKActVafC5dIMQweG4MdGHkLuEYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Extra Space was great. Will continue to use their service.",
"date": "2026-01-30T18:07:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your great experience! Thank you for choosing Extra Space Storage and your continued trust.",
"replyDate": "2026-02-10T00:33:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d5fd57d-699e-4aa8-be72-5dfee44700b3",
"author": "Beth Loredo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIa5ckmFFAMYWQe7Zjo1Kfg8X9ZhTvPIg_xe8CIqK7g4y3Gd4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "While no one is ever thrilled about the inevitable rate jumps at storage units, the personnel at the physical locations (we’ve used 3) have been u failing pleasant, knowledgeable and efficient. So there’s that! This location is clean, well lit and the entry is protected from weather.",
"date": "2026-01-17T19:42:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for recognizing our pleasant, knowledgeable staff across locations. We appreciate your understanding about rate changes and value your feedback on our clean, well-lit facilities.",
"replyDate": "2026-02-10T00:33:19.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "ecbb9ee5-1537-4110-8b1b-e0ae2cbc44ee",
"author": "ujjval vyas (UV)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbHqQ-tnbRxxejBaIHfHHjqnX1Q--CYBwIh8Po8_pGP832jfD8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility and supportive staff.",
"date": "2026-01-16T16:14:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your feedback about our clean facility and supportive staff. Thanks for choosing Extra Space Storage!",
"replyDate": "2026-02-10T00:33:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7714e368-1270-4be7-a41d-f8758fd0b5cc",
"author": "Atoya Riggins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxN5kxxsmKIkmVdpwvhW38_g3khgoPuxZLvt8anITU_KtLYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Working with Emmanuel has been a pleasure. We got the storage unit because my grandmother passed away and he has been extremely helpful during this process. I highly recommend this place!",
"date": "2026-01-15T18:21:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're sorry for your loss. Emmanuel will be pleased to hear your kind words about his helpful service during this difficult time.",
"replyDate": "2026-02-10T00:33:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3f75ad8c-b589-4334-aefe-44c3fd05a6f2",
"author": "Julián",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuMNNKR7zOiynG68g9XbK4NXtPYUoZ9Gt0y8JxVxKxYy75Hw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Perfect!!! The customer service is excellent",
"date": "2026-01-13T15:06:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your perfect experience! Your praise for our excellent customer service means everything to us.",
"replyDate": "2026-02-10T00:33:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab89b8d5-86f7-48b3-809a-a0c541c5c1c1",
"author": "Peggy Connolly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSphQRJ_KnHBIOQz0Tg1VNw1tp7JG_j4Q1ilQaZR3_KPwVgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emmanuel was unfailingly a warm, informative and useful professional to work with. We have been long term three year tenants. Now, I needed to find alternative storage closer to our changed location. He not only helped me find the most convenient one but also facilitated our transfer to our new ExtraSpace storage. Happy to give 5 STARS to Emmanuel.... knowledgeable, informative, and a warm professional.",
"date": "2026-01-10T17:13:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about Emmanuel's exceptional service! Thank you for being loyal tenants and sharing your positive experience.",
"replyDate": "2026-02-10T00:33:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0e7f75e9-7d78-46df-a03d-4bcf3424686f",
"author": "hardy Caesar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2LWB6IPejAvZmFYKpVpVSWWnMTwVrrXFjptDgJQHicdVwaw4=s64-c-rp-mo-br100",
"rating": 5,
"text": "This service was excellent. Highly recommended!",
"date": "2026-01-10T16:40:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your excellent review! Your recommendation means everything to us.",
"replyDate": "2026-02-10T00:33:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea5fe2c3-2f16-453f-8ecf-9be1bd5374a0",
"author": "Dyesha Best",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVd2y_Rhctsac7WudqUzYkkpZ2DhoLE_fVCBuXFC-hkWMY_d8b=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emmanuel and Michael are the best and the sweetest and always so helpful and kind and I've been renting here since like 2021 I belive and I have had two storages with them and no complaints everything is smooth. Move in was smooth and they were very efficient in making sure I was taken care of and had everything I needed. Thank you so much again!!",
"date": "2026-01-05T18:51:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are privileged to have served you since 2021. Thank you for your kind words about Emmanuel and Michael.",
"replyDate": "2026-01-10T00:33:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17433ca1-eca8-4521-8373-f986600f49ac",
"author": "Gary Koch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjtRcQDRxcIxWqKNNb92TuYRF92xt4Hu-4w--1XCbbSwWJOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and secure! Easy to access when I need to",
"date": "2025-12-20T19:43:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive experience! We're glad our facility is clean, secure, and accessible for you.",
"replyDate": "2026-01-10T00:33:19.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1cc1e380-0d20-426d-a6cc-8ad741df69a7",
"author": "Eun Ju Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLopIpAt8cb00_qUc1TQcXh6uBB0pQ2b6r-6bvP-xFabGfP2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-20T18:36:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Eun! We are so happy you had a great experience. If you ever need anything feel free to call.",
"replyDate": "2026-01-10T00:33:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d16a3a45-3a32-4f92-83dd-fcbabb207750",
"author": "NELLE C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUfNah0Rbf91x1g9RSRSFdxoZuVNyeawF8qMK1hZwzePAApKI6=s64-c-rp-mo-br100",
"rating": 5,
"text": "The store manager Emmanuel was very kind and patient with customers.",
"date": "2025-12-19T19:40:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your feedback about Emmanuel's kindness and patience. We're thrilled he provided excellent customer service.",
"replyDate": "2026-01-10T00:33:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "899d6808-9320-4801-a5b6-6d2e02539cfe",
"author": "Rachel McMahon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgOuRjO1rBP74EJpKMqpTHbN_ro24IJ3YA_peD54O6qgqgoXc=s64-c-rp-mo-br100",
"rating": 5,
"text": "2022 renter, all items have been kept safe and in controlled conditions. No issues with our unit so far.",
"date": "2025-12-19T16:46:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear your items stayed safe in controlled conditions since 2022, Rachel!",
"replyDate": "2026-01-10T00:33:19.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "120e1ec2-523a-4ba7-b72d-1cf5a7696c76",
"author": "Stacey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8PG52As8qMmEtwcVwCT1dS6TDWu_Qx1LfzcCbSqJxJGVCFQI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is the 2nd time I've used Extra Space Storage. Emmanuel was the representative who took care of me, at the Edison facility. He was very courteous and took time out to explain the pricing and times to me. I would recommend Extra Space Storage to anyone who needs to store their things.",
"date": "2025-12-17T23:52:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're thrilled Emmanuel provided excellent service at our Edison facility. Your recommendation means everything to us.",
"replyDate": "2026-01-10T00:33:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "65647fb5-cbe8-4e0d-987e-9f1695951478",
"author": "sajan patel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSJadaJWYPc4qFsFrv-XLDcaEVcrfQK5bvH2J_yXhv63rG2A=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-12-11T17:25:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sajan, thank you for the rating! Please let us know if you have any questions by calling us or visiting our office.",
"replyDate": "2026-01-10T00:34:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cd250406-fabd-4b25-a841-1937046f084c",
"author": "Rabi pat",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWViiB2geyesPI2xuJiJFvqFwbO1QDcJ1sHYb6g5vkPTVWA-Ro2PQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great 👍",
"date": "2025-12-11T16:20:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback! We're glad you had a great experience with Extra Space Storage.",
"replyDate": "2026-01-10T00:34:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ca8d0f91-ec8f-46b8-967c-63523e6860ed",
"author": "Hyunsoo Yu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeeji6SH0lf-nUJktImZqfWxLkCVOaGW55Aai2D2tjP6_Ggw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a wonderful experience with this staff member. They were extremely kind and provided very detailed explanations that were truly helpful to me. They also offered a lot of useful information and assisted with various aspects of the process. Their professionalism and friendliness made a big difference. I truly appreciate their excellent service.",
"date": "2025-12-10T17:28:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for highlighting our staff's kindness and detailed explanations. Your appreciation for their professionalism means everything to us.",
"replyDate": "2026-01-10T00:34:05.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f84691ed-e510-4bce-8f9c-2841e4a50b9b",
"author": "Coryblack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILWZmKXmD28YvAcASfs4J1fTeSb1vUq_6pmCY6sftLmZL9Cg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So far so good with Emmanuel as I’ve read about in other reviews",
"date": "2025-11-29T20:29:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Emmanuel is providing great service! Your positive experience means everything to us.",
"replyDate": "2025-12-10T00:34:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80a48a57-d2d1-4204-953c-323e01fd60cd",
"author": "Yoyo Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhA_31a0Zi-ScE8BptmQixeKqNAIrh_M8q2Aq9qcBfJDnWWLI-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you so much for your hospitality and your Keren sensitivity during the difficult moments requiring the rental thank you thank you thank you excellent service",
"date": "2025-11-28T20:24:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.",
"replyDate": "2025-12-10T00:34:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e95798b0-d486-4caa-af58-65fde1ac6d5c",
"author": "Syed Islam",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbumZvdGv8fk5o0kSi8_QiOzG7BnxH_nZLy7ZfsXWJ5MDRUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly customer care",
"date": "2025-11-22T18:27:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive feedback about our friendly customer care team!",
"replyDate": "2025-12-10T00:34:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9a9a7115-6e34-487d-b3b2-9215e9e4d976",
"author": "Maruthaiah Ramasamy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIWv0lxb4g15L5PaSA21kyO8xBLI-69h1rZ5c0G-HdYdPsFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean units",
"date": "2025-11-22T18:25:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your feedback about our clean units. We're glad you had a positive experience with us.",
"replyDate": "2025-12-10T00:34:05.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "356e5b45-a3b7-46a4-8ff6-62c0e830a51c",
"author": "Arberlys olivo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwumIWIDz6tQ28DaSUjQn-2_ayCcDVD-kQ8jPzABPsNDUmyT_7tQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "⭐️⭐️⭐️⭐️⭐️\n“Emmanuel was amazing! His customer service was truly top-tier. He answered all my questions and gave me all the information I needed without me even having to ask. Super friendly, super professional — I left feeling confident and taken care of. Highly recommend!”",
"date": "2025-11-16T12:53:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear Emmanuel provided top-tier service! Thanks for recommending us and for feeling confident in your choice.",
"replyDate": "2025-12-10T00:34:05.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c5a44b9a-7a7a-4cb3-833c-2851d34598d7",
"author": "Marie-Ange Hector",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPNtfu7UrDe8jdVsy-nrnN4tqqG64d9LmESKYVJ6T13zydFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "..im here to share my experience to say how good this place is ...thers is no complain about this place",
"date": "2025-11-12T18:12:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience! We're thrilled there are no complaints and you find us good.",
"replyDate": "2025-12-10T00:34:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e8f2203-6dea-4535-9eeb-9230dc7f5e44",
"author": "yanibel gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKX4RKDddpSJqoel0Fjdhhc1Uhvl9v08tW8ChlYMdOuYtQz5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bill is an exceptional!! Person and has helped me with everything usually people from extra space are horrible especially the manager in extra space metuchen shes the worst!!! But bill in edison rout one is the best!!!",
"date": "2025-11-04T22:53:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for recognizing Bill's exceptional service! We're thrilled he provided you with outstanding support at our Edison Route 1 location.",
"replyDate": "2025-11-10T00:34:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cb3f11ee-c55f-4906-8a47-66f726a2c52e",
"author": "Alexis Duran",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEeDEzvL4sex3C9AZvO2hLOlOAkN7hgb32YMLqp_uADtJD-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff have all been very friendly and helpful and made the process of renting a unit very easy!",
"date": "2025-10-29T16:51:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're thrilled our friendly staff made renting your unit easy and enjoyable.",
"replyDate": "2025-11-10T00:34:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "59cdfb59-7dc7-4ac6-a5fb-92049ee50ed9",
"author": "Kezia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFgAjXH4M68flvZIAt3Jol6UXBgaHFecP0EnRDAkIpMiqHo5Ay=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this place so much! We met Bill and he’s Very helpful and explain us the details very easy to understand!",
"date": "2025-10-28T20:27:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about Bill! Thrilled he made your experience easy to understand and helpful.",
"replyDate": "2025-11-10T00:34:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f394f29e-31c7-4069-8e88-cee739ab8244",
"author": "David McArthur",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKags3zGXxIkf1xVt-7iDomPzl6hQlKaIch7kEwpFiGnuedaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very great service!!",
"date": "2025-10-27T14:48:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your great service experience! Thank you for choosing Extra Space Storage, David.",
"replyDate": "2025-11-10T00:34:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "943bdc6d-12c0-4672-a06a-fc37c413ec3f",
"author": "LeahLston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlRNK77pspk_qX3sL56gG-QSNI1JhAr4hDeuKcHoUSvNWc2hA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mary was awesome and took excellent care of me!!! Extra space storage is amazing always clean and smells good and the staff really shells with all your needs and they always call and remind you when your payment is due !!",
"date": "2025-10-25T16:33:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Leahlston. We're glad Mary was awesome to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:34:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "eef1498e-0236-47bf-b102-323b2e562a38",
"author": "Paolo Giandomenico",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlTK3uFtVsCRN9FQ9XkWmwrCZcV9UJZrtO7NToObgLWnKtAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-25T16:27:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Paolo! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-11-10T00:34:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7204345d-caba-435b-abdf-5048216e51ff",
"author": "Noah Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTi2mcySJKnY7KT_D_TIVYYTMdXLOVxqB0OWMyH-N9XA0VUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bill and Emmanuel have been incredibly helpful. Great experience.",
"date": "2025-10-22T00:45:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear Bill and Emmanuel provided such helpful service. Thank you for sharing your great experience!",
"replyDate": "2025-11-10T00:34:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "249c228b-4c56-4602-b3d3-8aa9be34aef7",
"author": "Mahmoud Adi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJDF4qHqCNgYCFDldV_V4PoD6WkFd7gdmHPA5n-T8PyjGBxPY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice people",
"date": "2025-10-20T17:46:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about our team's friendly service. Your positive feedback means a lot to us.",
"replyDate": "2025-07-10T00:34:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9658a2f7-16b9-4ca1-9962-f648fc8b959e",
"author": "Saad Golden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_odfsaTHV2B2gP9qfzjP1-b6HFMYKQEvQzYJfaelfL4gJxvk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything is great here and the team is very great. It's a great place.",
"date": "2025-10-20T17:44:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Saad. We genuinely admire your positive feedback.",
"replyDate": "2025-11-10T00:34:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b26d0fe-fb1e-4194-9a57-00f92e3b3d10",
"author": "S S Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWSAd_kzsl42eD3Kqwd0g4y_N0cylud09emWutvzxQFRm7cBM=s64-c-rp-mo-br100",
"rating": 5,
"text": "One of the cleanest storage warehouses I ever seen in my life.\nNo Bugs no Rodents. 10 STARS",
"date": "2025-10-20T14:19:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for highlighting our clean, pest-free facility! Your 10-star rating means everything to our team at Extra Space Storage.",
"replyDate": "2025-11-10T00:34:05.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "cd1f8582-ea95-4aaa-a866-c7749422a828",
"author": "Jose Restrepo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXze9KL5CTBH8Vwc6qpEk2JIe8PdMO927dboSPgSMDfbd658UOd=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is good",
"date": "2025-10-15T20:55:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable. Thank you for sharing your experience with Extra Space Storage.",
"replyDate": "2025-09-10T00:34:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc3f936e-3ea7-414b-8cf3-6153a35005ed",
"author": "Toni M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWv0QA66UE7eDJYjlvF-gwuFMlcwuRtXKhYkIMFHK5GfZk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bill was great good communication skills and helped me immediately he explained everything to me and set me up with a storage spot very easy thank you!!",
"date": "2025-10-14T15:12:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your wonderful feedback! We're thrilled Bill provided excellent communication and made your storage setup easy.",
"replyDate": "2025-11-10T00:34:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62c13f55-bfe7-496d-b983-12d891dace0c",
"author": "Jessica Moreno",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURodZNmMvu0goSENikRBL8AJFKuyKy2ZW3h-5nsf2lyYWlFzZ9=s64-c-rp-mo-br100",
"rating": 5,
"text": "I like the storage facility, it’s clean, staff is super friendly and close to home. Very convenient.",
"date": "2025-10-11T21:19:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive feedback about our clean facility and friendly staff. We're glad it's conveniently located for you.",
"replyDate": "2025-11-10T00:34:07.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b8a99bec-2333-495c-92ca-c395d000f79e",
"author": "Henry Solarte",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKS8sxl4FAKRSjvWQnOmtJPnr4N0Pomy-1g82CL3f-Y4fu0Wg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had an easy check-in process with Bill. The place is very clean.",
"date": "2025-10-11T17:36:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear Bill made check-in easy and you found our facility clean!",
"replyDate": "2025-11-10T00:34:07.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "36f0116b-f2b9-4564-a87a-0acfd57e4ec1",
"author": "Geraldine Solarte",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXpPMDfzFnrbPndIqNmu1LkYslPZ_D5jqOzIvwSKuTZqS8RLE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Bill was so helpful and patient with us. The facilities are clean and brightly lit. Thank you.",
"date": "2025-10-11T17:33:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive feedback about Bill and our clean, well-lit facilities. We appreciate your business!",
"replyDate": "2025-11-10T00:34:07.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "439411e0-4340-4bb0-806a-94d537d51e00",
"author": "Thomas Dong",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyV44ICWy0TpkukvtlrewlH9vquyY-jMJgI4MJlm-tqa6g7whl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bill has a lot of patience great customer service",
"date": "2025-10-01T13:56:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing! Bill's patient approach makes all the difference. We're thrilled he provided great service.",
"replyDate": "2025-10-10T00:34:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cfa5e50d-858a-4f99-9126-098960902290",
"author": "NARENDRA KUMAR",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbsYzqI-qUJ3tt1KeYuY1j8zo8VtHtz7T7Qbx2s1OAPhldZ0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very seamless process.. Bill was great in guiding through..",
"date": "2025-09-29T14:05:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear the process was seamless! Thanks for highlighting Bill's great guidance.",
"replyDate": "2025-10-10T00:34:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e02b2414-6f15-476d-8aca-42794b9dc3c8",
"author": "abbas bayat",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7pCNdwG8QpqsBN0RdyjkZciiL_p1jUh9piUhX1upvtmSiow=s64-c-rp-mo-br100",
"rating": 4,
"text": "Excellent service",
"date": "2025-09-27T18:14:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your excellent experience with our service. Your feedback means everything to us!",
"replyDate": "2025-10-10T00:34:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "487b5379-f569-4ab3-b250-9b7cf2ee3cab",
"author": "Tommy Waters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUvgkNyUfCXeBoo633v2K_CLkAwH2dL7rzjlYctwmgOOYi_44=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-23T19:13:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Tommy! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2025-10-10T00:34:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cd17032a-ec9f-4ef4-95fa-8940e8a14b85",
"author": "Tonya Burton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzG1xCn9hPxBHYwBETsN0NICqmajf8_zfMOReaGBr6-kl61g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The managers and staff is so great!",
"date": "2025-09-10T19:11:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear you love our managers and staff! Thanks for the kind words, Tonya.",
"replyDate": "2025-10-10T00:34:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b690081b-4f58-40b7-91fe-294c8e539568",
"author": "Brian Mariche",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbtcGSW1YvgRctpIsovu-YMeBiR8dM33nE7IhrOvpOEubiZbufRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bill at the front desk was super helpful and patient explaining the process.",
"date": "2025-09-08T19:10:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear Bill provided such helpful and patient service! Thanks for sharing your experience.",
"replyDate": "2025-09-10T00:34:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8f367dad-dc70-4e2d-8eae-336497f90612",
"author": "Antunee Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-xXXu6kOJ0c80dCTBXD-dI3C3c7DX-uyKz2SUvqxcIdyMZtgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-08T18:21:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Antunee. Call us if you have any questions or need assistance with your rental!",
"replyDate": "2025-09-10T00:34:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1a9ff31-c8da-474e-acf1-f0ed4936a673",
"author": "Leo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3eYUdob_LOR02YWy_I56k_ZjktWHW4lDVambUH83qhUpPPcSO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bill 👍",
"date": "2025-09-06T12:56:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive feedback about Bill!",
"replyDate": "2025-09-10T00:34:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c01b6538-7416-4546-a223-0b905a8d1f10",
"author": "wanda watson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhIK9QUm5jLjdiY2B4z0VHt-qPNLnuPy-jKhAyXQvUCJkeCSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bill was very helpful he is so friendly and understanding of your financial needs and he worked to make sure I got some relief. Thank you Bill appreciate you 🥰",
"date": "2025-09-02T23:58:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for sharing your experience with Bill! We're thrilled he provided such friendly, understanding service for your needs.",
"replyDate": "2025-09-10T00:34:07.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5eb0f706-344a-4d39-890f-2e2ab723d4b1",
"author": "Jiasheng Liu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIa2k-Z0z6z_wGDpeTfBZT_QHMZYPQsF8C8hDb4XhM4VWhu=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-02T14:17:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jiasheng! Don't hesitate to reach out if you need anything!",
"replyDate": "2025-09-10T00:34:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9fff8225-729b-41df-9c88-d212ec53ad87",
"author": "Barak Bader",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgnwlhyDMMrqY8bAlMLj1ACoJlDowDjGAl_jQ4coIHPU_f8mtT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good costumer service",
"date": "2025-09-01T16:19:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback means everything! Thanks for recognizing our team's dedication to great customer service.",
"replyDate": "2025-09-10T00:34:07.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "98756990-e9fa-4002-83c2-eccccdc28369",
"author": "Diane Lanzisera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7yV6KhySWSqO-jD6zsnraLgbdVN7-fANTOW7Xi_xPS0NU-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-26T13:31:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Diane, thank you for your 5-star rating! We're so glad you had a good experience with Extra Space Storage. ",
"replyDate": "2025-09-10T00:34:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e85dc57a-43a0-4c90-9030-3952a33c4fd7",
"author": "Francisco De Jesus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMHnEZb8eJKd9yVZGAvPsdnk_XKmDeURLbgcjxhFZ5PQCUXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, quality, support and security. I want to thank specially to Mr Emmanuel at 816 U.S. Rte 1, Edison, NJ 08817 for his support and outstanding service. Every single time that I the need to speak to him about the storage I get right away the help that I need to.",
"date": "2025-08-25T15:08:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Francisco! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2024-07-10T00:34:07.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "6a845be1-7294-4f8d-8d13-5829e4812a59",
"author": "Veronica Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWzx9Bno0PPO5kG8NUHh7PPrh4ZVz3ysdlWFfa6IGLrmJ3qAA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emmanuel, the store manager at the Rte 1 in Edison location is very professional and provided great customer service!! He answered all the questions I had regarding my storage unit there. Thank you!!",
"date": "2025-08-22T01:17:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for recognizing Emmanuel's professionalism and great customer service! We're thrilled he answered all your questions about your storage unit.",
"replyDate": "2025-09-10T00:34:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eed61653-cc2c-4053-b268-79a2d6267201",
"author": "Ariel B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtrydNnb7nlgaHtOAM89ewfqiAWHrcjIsy_CskK_WORzIwxM6C=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great",
"date": "2025-08-20T19:53:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're glad you had a great experience with Extra Space Storage.",
"replyDate": "2025-09-10T00:34:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "118f35fd-323b-46ed-86d4-fa03e77e4061",
"author": "N Eman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCM1xZoqFY0ZWgboQpsY2j-loP89kELbkVyVfsTw0NdBCm_R1W=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emanuel and Bill are awesome very helpful great storage unit",
"date": "2025-08-16T17:33:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Emanuel and Bill means everything! Thanks for highlighting their helpful service at our storage facility.",
"replyDate": "2025-09-10T00:34:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0034b736-f335-4add-8015-38a59569fed5",
"author": "Maxwell Weidmann",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVljssDAPDJ5JWeMqkeRvIq3HGHeue2wVGyrlNCxqJeUbU2q-I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and clear notice about changes in rates within the month leading up. Very easy to schedule changes by phone or in person, and everything else through app. Interface is easy to use.",
"date": "2025-08-12T19:09:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear you found our service excellent and the app interface easy to use!",
"replyDate": "2025-09-10T00:34:14.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "3df5f570-1f1d-4f33-84e6-c193e1ca78af",
"author": "Irene Lowery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtFnEDsMxMDU5WTq6Z8NaGQ3egHWhpguJBlMGYwFDAM9jHH3xu5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "My transition into moving to a new storage facility was quick and easy.Thank you to Bill the manager.",
"date": "2025-08-12T10:53:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear your transition was quick and easy! Thanks for recognizing Bill's great work.",
"replyDate": "2025-09-10T00:34:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6189a437-f0bd-4eec-9669-15097ffdf945",
"author": "Misael Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTh44O9JyHCYUhwEfFqLVTTIXeDwtyW648mTpBk1NKDXWhBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bill was the best customer service !!",
"date": "2025-08-11T18:11:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Bill provided the best customer service! Thank you for sharing your experience with us.",
"replyDate": "2025-09-10T00:34:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70f1bf80-0182-4e73-a110-89692d08337e",
"author": "Berteal Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWqfd8qnaQLMCCv2BHWZsYKVEaITJ9J0FHKym-erVO7GNN3p4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, respectable, and kind staff. Emanuel was extremely informative and accommodating in helping me choose the perfect unit. 10/10 customer service.",
"date": "2025-08-09T18:30:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for sharing your positive experience with us, Berteal. We are thrilled to hear that Emanuel provided excellent customer service.",
"replyDate": "2025-08-10T00:34:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2db79c21-c4be-43e3-907a-fbc7195473ed",
"author": "Kathy Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGKxac7hV0YzeeGwWNurSqmU4soPXX8g1MDjNdexxbj3nZdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean,easy app use. Thank you.",
"date": "2025-08-09T17:02:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear you found us clean with easy app use. Thanks for choosing Extra Space Storage!",
"replyDate": "2025-08-10T00:34:14.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "565cdfc3-834a-447f-b0aa-ec839dcbfa10",
"author": "Danny S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDM3x--uWo6Z0tvmgFa0JZRkGAhiP-tgKouR59s1OlB7cF7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Manager at the Edison store was very accommodating and explained everything about renting out a unit. Highly recommended. *** 13 months later - After having my car in storage for a year or so, I never saw any rodents or anything out of par. Would definitely rent here again.",
"date": "2025-08-04T16:00:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience with the manager at the Edison store. Thank you for letting us know.",
"replyDate": "2025-07-10T00:34:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "da3491f7-435d-4aa4-ba43-52a92bbb8cb7",
"author": "Patrick Oyulu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMaQ-gKuL7jtUAizCFDqZaVl4e5isOgXt7B_7o1aV1n9hGpsc1bw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "...Best Customer service experience ever. Kudos to Emmanuel and Jessica, professional, courteous and, well, deserve a pay rise. Thanks Emmanuel and Jessica.",
"date": "2025-07-26T20:25:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share this! So glad Emmanuel and Jessica provided excellent service. They'll appreciate your kind words!",
"replyDate": "2025-08-10T00:34:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "221168ba-1098-4d65-8d5d-4f6a931ef9bf",
"author": "shirley browne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5z2OPxocr-h48gPNqMKEjkUIGYKgvRBSaRwohB7xnzNvzn0di=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are very good and nice staff. The place is very clean as well and they have elevator to help you carry your stuff. And very affordable as well.",
"date": "2025-07-25T17:04:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear you enjoyed our clean facility, helpful elevator, and affordable pricing. Thanks for the kind words!",
"replyDate": "2025-08-10T00:34:14.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "01fa1dd2-35d7-4a3b-9621-5eeb54890eee",
"author": "WAKI N",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSPhq-o9ttTNApOZEaCRsyjnBzRvBGWgT2BPKFP0NMwlF9BzI=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service is awesome here, Emmanuel was a great help, thank you!",
"date": "2025-07-18T17:08:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your awesome experience! Thanks for recognizing Emmanuel's great help.",
"replyDate": "2025-08-10T00:34:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de9a9a1f-3003-47a3-bab6-5ce362637a01",
"author": "Dennis Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJPnQPQqerEn-ii_-Z8KqVERAvEO24I40UOrkzVrwDntbF=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-12T17:29:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Dennis! We're so glad we were able to meet your storage needs. ",
"replyDate": "2025-08-10T00:34:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39bca0c8-164c-4493-82b8-3fed66ad1928",
"author": "canitbekmt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZorwpv-wxe9Vk9avApDUQ2QHn22UGdZsqKlW8iAL0w9redIivDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica S. was so efficient, knowledgeable, patient and kind. 10/10 experience!",
"date": "2025-07-12T16:55:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your 10/10 experience with Jessica S.! Her efficiency and kindness truly shine through.",
"replyDate": "2025-08-10T00:34:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a34b4c42-ef22-4a03-b9d7-e96353520cba",
"author": "Ricardo Alcantara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXjju3EaNbWTTm6b4Tseyg7KkjkwA6m_JmQ1UAifLT4qipJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-08T16:21:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Ricardo. Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2025-07-10T00:34:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "016f4ec9-46da-4d03-b2bf-ec51eb3bdf5f",
"author": "Antwan Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIm181sOISWX6Lh-Mm6S_C0I8Ef_QbvFhWoThGX5AlINTDEgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emmanuel was very nice! He helped me with everything, and was very respectful . I would recommend this facility to anyone",
"date": "2025-07-07T16:46:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Emmanuel was respectful and helpful! Thanks for recommending our facility, Antwan.",
"replyDate": "2025-07-10T00:34:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70cf6a40-9574-4180-9ce2-4509b3adfa3c",
"author": "Helen Ulozas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoUK4WQ7VOjKIMyznhMh4_hOuFvrweLesmlIPG36D-TjUkxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Process was seamless. We were showed many options until we found the right one for us! Great customer service!",
"date": "2025-07-01T21:35:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear the process was seamless and you found the perfect storage option! Thanks for recognizing our customer service!",
"replyDate": "2025-07-10T00:34:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60da13a0-9b21-4885-ad90-b897ae330af4",
"author": "Viktor Ignis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOhf9evWbIGwIWnEEPHOLFb56fDYn1Ug2COZwvKaERvRpTrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, friendly staff.",
"date": "2025-06-27T20:23:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your great experience at Extra Space Storage. Thank you for sharing your positive feedback!",
"replyDate": "2025-07-10T00:34:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "920e4a77-feaf-4d69-bf9b-e4b8692da003",
"author": "Jonathan Bravo martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5iS1nKm1QxfjSQIPOl1uhpcdn7jtMQSO2VFChpurb8OMct3hK=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-27T16:49:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jonathan. Your rating means so much to us!",
"replyDate": "2025-07-10T00:34:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3d946cc-37a1-41e4-a7ea-3ea3535b8d6d",
"author": "Islam Gahrout",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLnI0Czi8BExXaFiDDFM64xzMa9EM2In16GlKydZ_Rm8qdjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica was great! Excellent customer service and professionalism. Great job!!",
"date": "2025-06-25T18:46:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about Jessica's excellent customer service and professionalism. Great job recognizing her efforts!",
"replyDate": "2025-07-10T00:34:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6cd435e7-b6e1-4f2d-a12e-2d719557d795",
"author": "A Davis923",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJZYAAVp75PrDZ3FIM9aIIuISJzTdrPrU0Pq1ufoCISk9F4Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff!",
"date": "2025-06-25T18:44:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with our team!",
"replyDate": "2025-07-10T00:34:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fed458dd-55c8-46b6-bd38-a05728a1ada2",
"author": "Shoshana Razel Gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQN0pV5y2aV-cCifyH3kVOq_l6Zcrv1GCTKsqMzIPsTvAXU0Fr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica was very helpful!!!",
"date": "2025-06-24T18:25:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Jessica was very helpful! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:34:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7dccb0f0-dec8-4be6-826d-f1ac762fee53",
"author": "joel peralta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4I75bxLMIuwN7fV-TRMWzxB4ydFPIoAtOqdcnCC8PR0I3xGa7iQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good person Emmanuel barfield",
"date": "2025-06-17T15:36:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about Emmanuel! Thanks for recognizing our great team member.",
"replyDate": "2025-07-10T00:34:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "716f5e3f-e607-481c-b24c-89f5abcec653",
"author": "Zichuan Lu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIW-_Mu6Oifld4lMyE-EiRsjSyVR9W2DkdMt_Ef8jeHKhMLVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emmanuel barfield",
"date": "2025-06-12T21:21:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear from you, Emmanuel! Thanks for choosing Extra Space Storage for your storage needs.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1459c1aa-20dd-4dff-8e2e-8b51551d8b71",
"author": "Mackenzie F",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVBC-8k_1N2puJtISkM1-JPZZlt18zeztK6AcCa5PTbYoy6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emmanuel was super helpful and got me a unit same day!",
"date": "2025-06-12T21:01:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Emmanuel was super helpful and got you a unit same day!",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed487360-364a-40c2-9e3e-3cee866bd365",
"author": "Antoinette J Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHWeaKlzh94tv0_AFkJoCSYGRX0YWbMZDeBf95uRUzITWeCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am so so grateful and praising God for the wonderful help Mr. Emanuel extended to me.\nHe helped on a few occasions and today listening to my dilemma, offering possible solutions. I’m over 80 yrs old and looking for another unit to get my things from wavering moving co. Mr. Emanuel searched even letting me know of another location in my budget. This place is always clean and accessible. Mr. Emanuel understanding and clearity helped me choose what would best fit. He also calmly asked right questions so I could understand and be sure. And him putting reservation and we decided on 2 day follow up. I must add Mr. Bill I saw 1 time last week also was very kind and offered suggestions for another question as I was just moving back. THANK YOU Extra Space for hiring them. I would recommend this place highly:>)",
"date": "2025-06-10T20:06:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about Emanuel and Bill's wonderful service! Their understanding and helpfulness truly made your experience special.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "ab2ad98a-6dfd-4d7d-a21b-c30fd2a579a8",
"author": "Neftali Bosque Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhG657jSsDNL6Xaexnr8IrKGNcGlDRo4nb8WlDSm5YYIBlpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bill was very friendly, helpful and knowledgeable. My experience with them was great. Units and location very clean and well kept.",
"date": "2025-06-10T14:49:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think our team is great too! Thanks for the positive review, Neftali. We're glad they were very friendly, helpful, and knowledgeable. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please call us at 888-storage if you need further assistance with your storage needs. ",
"replyDate": "2024-07-10T00:35:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4d3dc885-3ca6-405a-9cec-462d6ccddf8b",
"author": "cherry le",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfF7Eq6B1cNn0j0m5mgI9oSsS8NnvgB4h9OxPQTjXv2d96Xw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "good",
"date": "2025-06-09T18:14:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear your positive feedback! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "35c1078e-fb8f-4d11-ad19-8742220c5c5a",
"author": "Barbara E",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_9V8BP-uInAuGJTACJNFWjO7o2eGXSNhwP1j5aJi-vk39fA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Online rental was so super easy, and when i arrived, i needed some guidance and the gentleman in the office was extremely helpful and patient. I recommend this storage facility.",
"date": "2025-05-22T19:56:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your smooth online rental experience and our helpful team member. Thank you for recommending Extra Space Storage.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "efae4f7b-b13a-4110-a835-1fd081b0e79d",
"author": "carol gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIp2RpAm1dcJauc6jbgOc_DQPtSm2jvT3kLFN8qL4tTwJkxYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emmanuel Barfield helped me",
"date": "2025-05-20T19:23:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Emmanuel Barfield assisted you. Thank you for recognizing our team member's service.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "21ea5787-2505-4af7-b8b4-4a8dbd64dbde",
"author": "Michael Xue",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdWmS7bKI6kDl6FmiO7TYwwg215X9JWWq9QIb4A1LqJChkSjud=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience in ExtraSpace Storage, faculties are friendly and careful, thx for the service from Sierra, she’s extremely nice",
"date": "2025-05-17T18:21:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Extra Space Storage is greatly appreciated. We are privileged to have provided you with excellent service.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f3c72bb4-92eb-4d10-a7e1-e8587f1c815e",
"author": "Gregory Duodu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfEVPGlcjk23nhJ70zZ6Tx3xWkdhbH6-xbjgpF3RLRZlmxIys=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend this place always clean, customer service is top notch, and had exactly what I was looking for and great prices. Bill and the guys are truly amazing.",
"date": "2025-05-13T16:23:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear about your positive experience at Extra Space Storage. Thank you for your kind words about our facility and customer service.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "a88d12dc-a6cd-41d2-97ca-1856df0a72c6",
"author": "Xaldin Demstock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxnuZ97p0Jug1O-tFh9-mBWh3nov1oGkYWtAJZiBL7XwdHIKfcYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sierra was very kind and a great help!",
"date": "2025-05-07T19:30:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear Sierra was very kind and helpful!",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "065b9a4b-fc5c-4287-874f-5f1c4e0e5f33",
"author": "Manny's mom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZdgaS0fsQVEYJRdlXh4aSOmi7bveqf0d9wABDp92RF3H7wuE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sierra was great help!",
"date": "2025-05-07T19:24:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear that Sierra was a great help! Thank you for reaching out.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e506a9a9-5495-49a1-9c97-528418373a3b",
"author": "Fitzgerald Flood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWO50xFNCckPRi_Bg4frOx8P_LRKq62p63ZZf6MSRFZZ3516L9d=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sierra was very helpful. Thank you.",
"date": "2025-05-07T18:56:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear that Sierra was very helpful. Thank you for your feedback.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dcc442f4-cae0-4e1c-b9c3-461c2946b926",
"author": "evan banks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUufyA82bHRopoxCBeB775dspvs0lv8SmAyn4M9yD7kN7SQpXQK=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-05T14:13:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Evan! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "52579225-1a63-42f9-ba31-2d1302bcc451",
"author": "Joshua Irby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZn--unoUZnYVJ8BDyqhYCIAfPGBwgP1l-pQPz4OSaCkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mike was amazing in helping myself and my wife change units, gave very useful information. Thanks bro",
"date": "2025-04-16T18:09:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience with us. We are glad to hear that Mike was able to assist you and provide useful information.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09316a13-153a-415b-a078-0878c71c5acc",
"author": "Kemberly pineda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKk_NldxUNqWd-q27_tOv_St3FOOYVJXDoyQGr_5Py3KctgzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mike was great very helpful and friendly",
"date": "2025-04-16T18:07:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear that Mike was very helpful and friendly during your visit. Thank you for sharing your experience with us!",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e26d01f3-4597-4160-82b7-b84d30b0e6e7",
"author": "Paul Camareno",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbTWnEclJYsZALwrbEQEqgY2SWfhvwYqIzPOhsvdMrHpAtUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mike was great very helpful and made the process smooth",
"date": "2025-04-16T18:06:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear that Mike was very helpful and made the process smooth. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f3249dbe-bb55-43cc-a6e3-2766c3294639",
"author": "Faizah A",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIV9GFZwSHxWRHBug8DgFjX2TcGdHowdERvBofYxBvsoxn99A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-05T18:40:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Faizah! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call or stop by the facility!",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d583a98b-5abe-4562-adf5-48fcee63438d",
"author": "Mike Fenster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXC7ljU-dMm0DtVe7KAuq-iq7NMg0I98cJh7qs69gX26fKKFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "It’s been an absolute pleasure working with Mike from Edison location has been extremely helpful about everything.",
"date": "2025-04-04T18:02:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear about your positive experience with Mike at the Edison location. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17a3fad5-0f23-4fa1-b97b-c95c4bb9b5cc",
"author": "Vicky",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPUOnDL11Voje4nanzn_NvsUwzw_ncrIrJQcwcwpyOzcrJRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Every time I have to call, I speak with very polite workers. Thank you for making sure my concerns are always addressed immediately.",
"date": "2025-04-04T17:54:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear about your positive experience with our polite workers. Thank you for sharing your feedback.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "295f5069-2499-4385-a25b-da15df19da0d",
"author": "Shanina Franklin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcNcyBih1woMvI5_ijjkuYFVbY-gvioATJF3iP4SyEsg2bwqt5=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-03T15:01:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Shanina! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-07-10T00:35:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4dd0962-4862-470c-ab05-10771b34eb06",
"author": "Ronaldo Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9EAFTVrd7Uifiv2JSJFGPQQXMxAaMFqmlUJOLWhYu1jLSmEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service !!",
"date": "2025-04-01T00:03:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about the excellent service you experienced at Extra Space Storage!",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b970870a-3c05-435e-aa56-b8edf177eefe",
"author": "Michael Rosario",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLu63OnfEOH7vbaIcYMY7R-jWML-EUpdpDmoKZsRQb_govS8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-31T19:47:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating Michael! We are so glad you trust Extra Space Storage with your belongings. If you need any assistance in the future please do not hesitate to reach out.",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "58f39bb1-18b3-4aad-a27b-0de9048937a9",
"author": "Valentina Pabón",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLi9aEc0nH9i--96sJUCNRvG2YZJWYt3NJy_VcqiknhnBd6jQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-31T18:35:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Valentina, thank you for your 5-star rating! We're so glad you had a good experience with Extra Space Storage. ",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "560576f3-9fff-4a26-8249-a3059d220b95",
"author": "Christian Ferrufino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZjXwTeEUhZuiofo5UCtKycsQo8vVSU_q1HcHRzfbGdJvXdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good place and good service. Spanish spoken.",
"date": "2025-03-17T20:25:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear you had a positive experience at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "52f23a9b-40c5-4c1a-92b8-2be3998ef4db",
"author": "Dalia El-Sheikh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWP2BQabAQqdEvfQZExFgSWy7y24Lv2cB0hNcvhqaFv9AiYTH627A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I've had a great experience with Extra Space Storage. The facility is clean, secure, and well-maintained. The staff is friendly and helpful, making the move-in process easy and stress-free. The units are spacious and easily accessible. I appreciate the extra amenities, such as climate-controlled units and on-site packing supplies. The prices are competitive, and I feel confident that my belongings are safe and secure. Overall, I'd highly recommend Extra Space Storage to anyone looking for reliable and convenient storage solutions.",
"date": "2025-03-11T01:47:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! We are overjoyed to hear about your great experience with Extra Space Storage. Thank you for sharing your thoughts.",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1387c0a2-eb59-4708-a314-0faea666337f",
"author": "Justin Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJg6m481tAFHEtxQm40SlRoAptPsy9dQarNmJtNrZrQJoDWjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding service",
"date": "2025-03-03T22:55:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your outstanding feedback, Justin. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91765b03-1d99-466d-b9f6-6e8499310e10",
"author": "Julie Wulf",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJv5PyMuw30mwk7oKJFXiF5PVbDq6YoulRURslgKcBI94I7Ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fabulous service by Sierra!!!",
"date": "2025-03-03T17:24:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about Sierra's service!",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1fbb80bc-ce83-40d9-bfea-5a409fa940b0",
"author": "Mariah Batey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuGt0WrG2UWpFAOiJ9mIatPh38UPMMWGgG3RDQ7riLgjsp160=s64-c-rp-mo-br100",
"rating": 5,
"text": "Associates were very easy going and helpful.",
"date": "2025-03-01T16:13:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear that our associates were very easy going and helpful. Thank you for your feedback!",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9c2e84fd-d001-40bb-b8bf-ffb37212b9a8",
"author": "Steven Ewing",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEFFtZzCoGZYSUiuNGYEgBWfby3bGY-0vUtmC5cnbMn7UQaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2025-02-28T19:17:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Steven, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call or stop by the office if you need anything!",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7c87f2e-2b0e-4f65-98e9-17f796f84692",
"author": "Robert Venick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMtrbof0CuWt_bJONfEAIMeS7FqVxYQ4I4AkFQqc43N7ybKpE=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very nice and extremely friendly staff. Nice facility and well upkept. My only improvement would be lighting within the units, mine doesnt have any light and neither does the other one I looked at before I moved in.",
"date": "2025-02-28T02:00:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review and for taking the time to share your experience with us. We're glad to hear that you found our staff to be friendly and that you appreciate the upkeep of our facility. We truly value your feedback on the lighting within the units. We will take your comment into consideration as we continuously work to improve our services and amenities for our customers.",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "471f95fa-2959-473c-bb9f-d8bfad5e6790",
"author": "John Doe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpiOi5M-FdSwfajpXEX4rmHnAyb6JBiNE3hEBkd_aA3vaNRqUW=s64-c-rp-mo-br100",
"rating": 5,
"text": "No available space when I called for car storage, but the guy that answered was very helpful! He helped me find another place nearby that did have space. Thank you!",
"date": "2025-02-28T01:02:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We're glad we could assist you in finding car storage space nearby. Thank you for sharing your experience!",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0d4ff5d0-b271-4631-bb9f-7a663f7c9fac",
"author": "L P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXncEAARYqzpDRAxNAgZoFxB6F6pLddNDKBslXgjelw4ZiqD7em7w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "No complaints, very good service.",
"date": "2025-02-27T22:08:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive feedback. We are glad to hear that you had a good experience with our service.",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4279c657-86e4-4334-87c5-f5698bc84141",
"author": "Chayan Alberto Pérez Jiménez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoQyGva4_gxuUb-zXP_Z_2tbkK9ePG40xvGIooPetSn7wwUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-24T16:23:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chayan, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f9163bb-f96c-469f-b3df-8786a715ebf4",
"author": "Jaime Vanegas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6pXLQUi1YK65cf-VcsC-6z6HAu4agO1umJSJeYVPjVrza6t8V=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job, Great service, and friendly service",
"date": "2025-02-24T16:23:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear about your great experience with our service. Thank you for your kind words!",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d7537c41-3b75-4d13-8223-3ac72bf5d959",
"author": "Emerson Ferreira",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIk0r6LPKpI4Pe9zDZdrIBpRSAERekZeTmUdiLaJERtSRVH-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michael was amazing very helpful great deal great choice.",
"date": "2025-02-10T23:48:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear that Michael was amazing and very helpful. Thank you for sharing your experience with us!",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c63e813d-d64f-4be6-b0b7-0499910067d0",
"author": "Marian Valerio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1nLKqdHxP9AtICj_me8A_aa8E3O4Sf9BBSJFwR3FzPo_brA=s64-c-rp-mo-br100",
"rating": 5,
"text": "5 STARS. The people that work here are so helpful and polite. Michael, Angel, and Jess are wonderful.",
"date": "2025-02-04T21:16:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear about your positive experience at Extra Space Storage. Thank you for your kind words about our team members.",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5be86501-e62b-4fdd-92a6-5b5e76ff174b",
"author": "J W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIk1FXZPwKS4gYxamgNTo1FFT5aTte2_jLyUfsxjO-Sa1X2LA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-30T19:00:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating J! We are so glad you trust Extra Space Storage with your belongings. If you need any assistance in the future please do not hesitate to reach out.",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3415c7bf-d822-4c38-b9da-04111b59b8cd",
"author": "Sha Be Allah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcTTXeUjQDEczjbAluQeS2WUNar84IWUhyXRcsiJMGvaHhZQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The guys were helpful during my entire stay!! A+++ service!!!",
"date": "2025-01-29T16:03:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your positive experience with our team at Extra Space Storage! Thank you for sharing your feedback.",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "577d1dce-538a-4608-a21c-2c379d17c887",
"author": "Constance K",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWR5iGQ47_JmJbm3gi6jJbg35lUryD0wEnSRKWBP-VFKksqJNo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to deal with. The people at Extra Space 816 US-1 in Edison were always very helpful. Positive experience.",
"date": "2025-01-27T18:53:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear that you had a great experience at Extra Space Storage in Edison. Thank you for sharing your positive feedback!",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3a1240d2-c71b-4456-a6e3-f1a7b8ad0159",
"author": "Gerald Berg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZfyeC0uvmmO_7JP9n1D7OZz1EdbM2FlElXeKVopIq2_D4RQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-18T23:44:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Gerald! We are so happy you had a great experience. If you ever need anything feel free to call.",
"replyDate": "2025-07-10T00:35:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3af9929e-c96f-4a6b-892e-d48471460628",
"author": "John Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIcn3bxQ8trV2lVrVrUnHGYay1pPD56JXK7CJ-xtJ6Dru2QA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service for over10 years thanks",
"date": "2025-01-18T00:52:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your loyalty and kind words over the years. We appreciate your feedback.",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4851688-0c72-44ab-a693-baf8c889bf94",
"author": "Brenda Aparicio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ47x8_ztWeuHiZdlisZLQc8EDkJ-20S3-81zdNxVbKf-n-Fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Place is very clean and the service provided was amazing.",
"date": "2025-01-14T22:29:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "02c7c1b8-c8ca-40b9-9484-f51c6260a8bd",
"author": "Chris Hong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0qa33R-Y9UgoW1t7hqlb-oyMuEyq5eGj4vwwRQrjS6VHMYw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Unit is so clean and staff is awesome. The staff explains me everything that I need to know. Climate control works pretty well in winter time. Price is also unbeatable. I highly recommended this place.",
"date": "2025-01-02T14:55:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience at Extra Space Storage. Thank you for recommending us!",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "719cb230-547a-4996-9d59-b4f3c831609b",
"author": "Robin Schwartz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGPp5snjJR9Huwiir5sbuQ4smQw7fbc0bEqQZ1JUf1-AF93g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and accomodating staff. Very clean and well lit.",
"date": "2024-12-17T18:41:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that you had a positive experience with our staff and facility. Thank you for your kind words!",
"replyDate": "2024-07-10T00:35:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "34d78bfa-8bb7-401b-90e1-044b7963e71b",
"author": "Maritza Narvaez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGAYBrR446yA1Nh-sDiPQGafb_izgMwax2H0WRi4PqLbOqDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angel was great explaining about renting the unit and providing help.",
"date": "2024-12-16T17:33:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear that Angel provided great assistance during your rental process. Thank you for sharing your positive experience with us!",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48a4dd61-12b8-4878-b614-d7cadf898044",
"author": "Alex Batista",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdynqPM1k--SObpJkzUsy7ExLdPK-Y3o77xk0-gW1odZL3UWya=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service.",
"date": "2024-12-05T17:10:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8308072f-780b-475a-b049-7f2c8deb4b7a",
"author": "Frank Marotto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJz6ILQESX0Ppdoplpqw1praGpLVCjwzNbJjBskvTvIPZEIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mary was pleasant and very helpful. She went out of her way to help me and I am very grateful.",
"date": "2024-11-27T16:25:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Frank, thank you for your review. We're glad Mary was pleasant and very helpful. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.
",
"replyDate": "2024-07-10T00:35:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "946bdef8-1771-4bea-8a2c-9911712a2c6e",
"author": "Ryan P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhCtyGTgKBSCERVqCgVxs88K6OJjirT6xt5MnulXh5PqQseTk=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the pleasure of speaking with a nice gentleman and his assistant today regarding increases to my unit. I must say they were patient and empathic about my situation and were able to assist me the best way they could. I'm super pleased and grateful!!!",
"date": "2024-11-26T02:14:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience. We're glad our team was able to assist you with your unit-related concerns in a patient and empathetic manner. We appreciate your kind words and are grateful for your satisfaction with our service.",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e03a6af7-4f61-4f4f-8098-9f6b07629ac1",
"author": "Nab",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVzKBQRKgH0aHIaexI-JNrIvEFB4F5OvQdsZhBIbv6s2dHvZfX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angel and mike both are Extremely cooperative",
"date": "2024-11-26T00:46:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear that Angel and Mike were extremely cooperative. Thank you for your positive feedback, Nab!",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7377e64e-78f2-4b6d-8f36-fbef477f074d",
"author": "donna vasquez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdzLWHeESiB_AhW8T6ARz5RCp6cZddzoTQNNTqpvbQvxTUzjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mike and Angel were very helpful with our needs after my brother in law passed. Very nice gentlemen.",
"date": "2024-11-23T17:09:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear that Mike and Angel were very helpful with your needs. Thank you for your wonderful feedback.",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "861e9c55-ef08-41a3-b475-d92f10b96557",
"author": "Roger Chan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeAUOTnLWSHQ6TjTGOuecftHSDfAt-HCTYdZb_9PnHs52mHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-15T16:06:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Roger! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "65a6def6-6d2f-4238-bbf7-36baba1455af",
"author": "Emily Mena",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSwYdHo0fh7I2ku6zkuL6KCEAv9JG1mCOL_XL7iskdEF3SBLNb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Experience was great.",
"date": "2024-11-14T19:23:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b38f44c3-55e1-4423-95e1-a08f5258689a",
"author": "Louis Farina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7vCDn5LuBgAN321qRpQ5uJOkZEZK-17U2deDsE5o2lvfSvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "EXCELLENT SERVICE !!!",
"date": "2024-10-29T14:06:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Louis! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (732) 385-3531 or stop by the facility! ",
"replyDate": "2024-07-10T00:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7aea2d4f-85f0-4670-aca3-03b69dfe0da3",
"author": "Cx Fzz5628",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnvWCiLPQTbQJH2SIToplYtnr9sN1VUDIvz5l9Z8Kf1oX-3w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great safe and clean place. Staff always ready to help.\nMike will always welcome you with a smile and will go out of his way to help a customer out!",
"date": "2024-10-28T21:54:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear about your great experience at Extra Space Storage. Mike is always here to assist you with a smile!",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "09aded65-c905-46ea-88c6-c2129fbac16f",
"author": "No Name",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYjMehLCcQHQusczGagF2wbp5lj6q4j-i0_FWck9ISpd5hQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Place was very well maintained and surprisingly smelled clean which many storage unit places I’ve been to have funky smells or are not maintained very well or well at all. Also very friendly and so helpful with explaining everything and answered all my questions very well. Overall experience was great.",
"date": "2024-10-09T23:23:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your great experience at Extra Space Storage. Thank you for your wonderful feedback regarding our well-maintained facility and clean-smelling units. We're pleased that our staff was friendly, helpful, and able to answer all your questions thoroughly. Your overall positive experience means a lot to us, and we appreciate you taking the time to share it.",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3f59424e-c110-4b93-9afa-15a8bd88cf93",
"author": "Sojr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIe73y9tcJYX79N5WjXdLkrin8vvnwsh0poSIQl9phceGCYDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Today I was helped Mike with regards to my storage unit. He was very detail and patientwhen I asked questions. He took his time explaining and repeating when asked again. Overall good experience. Thumbs up Mike",
"date": "2024-10-04T16:17:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sojr, Thank you for taking the time to leave your feedback! We pride ourselves on having a pleasant, professional, and patient staff, so we are thrilled to hear that you had such a positive experience renting with us! Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2024-07-10T00:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da9503b2-ce3b-4959-a2ce-01b564d89707",
"author": "Manuel Colón",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDTvhNwxcpZ-UyPrXjAwOemG61_xViCRpwDvensxtkRgtWkajGMQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "STELLAR ***** Mike R is an MVE; he has been genuinely interested and helpful every time I’ve called in. Regretfully, there was one time, I was a bit frustrated and rude to him. Mike being the professional mature person he is, listened to me and my frustrations. Mike is a great problem solver because he’s a great listener. To boot, Mike even gave counsel as to how to better manage my account and avoid penalties. He’s going places.",
"date": "2024-10-03T20:21:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear that Mike was able to listen to your concerns, help solve problems, and provide guidance on managing your account. His professionalism and dedication to customer service are qualities we greatly appreciate in our team. Thank you for sharing your experience with us and for recognizing Mike's efforts. We're grateful to have customers like you and look forward to continuing to serve you with the same level of care and attention.",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0e7dfa2c-3381-4d3e-bfd8-fd8267acba7d",
"author": "nikola ilic",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTEYxBdzg_dXroP8IIEqSyKifyxaEwPvZDWvoRqzysSSOxwZ4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-02T15:04:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nikola, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "730d8b1b-8de0-4202-82ae-a6b56b0b6bf4",
"author": "Nancy Eve Dalin-Peters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGh4Dvpyz-LQHuTgUYpBsOwXyVemZVIzWjxPCcwmusiSH-yqdp9w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Reasonably priced storage options located centrally to Edison. The staff is also friendly.",
"date": "2024-10-01T18:41:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your positive feedback on our reasonably priced storage options and friendly staff. Thank you for letting us know.",
"replyDate": "2025-07-10T00:35:41.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6aa30957-49f8-4b3d-b7c3-09d21a7c2685",
"author": "Vallerie L Wichern",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrL8W9HX5smwPuoPmJ97CC5OeDldnK8HgkFlRoZXJ1kr5VBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to apply, customer service is very nice and the storage is very clean",
"date": "2024-09-28T16:11:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that you found our storage facility easy to apply for, with nice customer service, and very clean. Thank you for your positive feedback!",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "f52146c4-6bb6-46de-ad23-95ec016b9793",
"author": "Patty Sacchi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTsTR9AG2ZKCb4Yqhug4gJkX1gtCAsDxpcNk5rhjyMiaRy9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-27T20:43:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Patty! Stop by our office or give us a call if you need assistance or have any questions.",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1453b202-9570-4ac8-ba93-05fd0a17872e",
"author": "Ashley S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKi0gHsaK0vR5J6RsULlWisoqN45MVma9N9BE0c--v5ZdTjLg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-09-27T20:43:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ashley. Your rating means so much to us!",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "31b5a4bd-5432-4508-8bf9-ce30d0bdad86",
"author": "Igor Butori ш",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3apghSPi9J_cv9W3xLrCeep9ooOwsfeo55wjWtzxNYk0CDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angel Gonzalez was super helpful. Resolve issue quickly.",
"date": "2024-09-25T18:47:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear that Angel Gonzalez was super helpful and resolved the issue quickly. Thank you for sharing your experience.",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba1b955c-3e63-47d7-8ac4-6945931da2ca",
"author": "Alexis Romero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjwzqV78mdiCHnm7Ka9YjjptPdb76aBa6fSK3VBnqr8iPPqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am writing to express my utmost satisfaction with the service provided by Michael Rosario Vargas, the manager at Extra Space. Michael has demonstrated exceptional professionalism and dedication in his role. His attention to detail and commitment to customer satisfaction have made my experience with Extra Space\n\nAlexis R",
"date": "2024-09-20T14:33:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Michael at Extra Space Storage. We appreciate your feedback.",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3b6c8cda-f5a1-43c9-bcf0-eaa2c6ed559b",
"author": "Gregory Kaloyerakis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfRYmqSalB1VOXM5Trf3U5aLHvUdxaMO6vvtKqCSbTcnWYETdi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to store your belongings stitched from a 10 by 10 to 1 5 by 10 and it was easy to do",
"date": "2024-09-09T19:59:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Gregory Kaloyerakis! We're glad to hear you found our storage options easy to use.",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be375791-583b-48c9-989f-9f36f06f12fd",
"author": "Jodie Francis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnKlo5uoppnMEItTqkG4vBUa3VFzkUCj3NAEl_W0Dgg14CLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful personnel, clean facility, perfect for my needs for my business",
"date": "2024-09-05T19:40:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jodie!Thank you so much for the positive review. We know our customers value clean facilities and helpful staff so we do our best to provide that! If you ever need anything don't hesitate to give us a call at (732) 385-3531 or stop by the facility! ",
"replyDate": "2023-07-10T00:35:45.000Z",
"tags": [
"cleanliness",
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],
"sentiment": "positive"
},
{
"id": "31e864e6-c604-44b3-aad4-e4a288e49391",
"author": "Aristotle 1988",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvMJOEV8I-tvaQpqYhJpuwNEtOyQpHte0o7Wqo00zbsQSGNrpN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mayra was a great help, and made the process extremely easy",
"date": "2024-09-05T15:09:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Aristotle 1988! We're glad Mayra was able to make the process easy for you.",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c2891cf-9537-4097-8146-69baa449e7c5",
"author": "Shayla Timmons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6LqMSsguMLga6gg1rAvsyhj5oEtGyLsXS04hUNzFfZ9Lgvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a relative who was in between housing while waiting for the beginning of a new job. So we needed quick storage ASAP. The staff was very accommodating of our needed dates and the facility itself was very cleanly and easy to use. Thanks so much!",
"date": "2024-08-31T19:24:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Shayla Timmons. We deeply cherish your positive experience with us.",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [
"cleanliness",
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],
"sentiment": "positive"
},
{
"id": "cd014a63-0299-45c8-8a0c-4d2b026de8bc",
"author": "Alanna Mcnamara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLx_yQ4ycbhA6eWiIUs_AhJagAA9y_1Qvm65F7LErUmpKzbGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Space was clean and staff was efficient and helpful!",
"date": "2024-08-31T19:20:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear that you found our space clean and our staff efficient and helpful!",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "5fe2affa-4f6e-4b64-b7ee-1a6fd6008ea9",
"author": "Kaleigh Marquez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbH4VEqjkrj7K9Bt1v3scbiyc5l4EckCbTC0KsADT2IccIh12J=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-31T19:12:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Kaleigh! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c1fea936-6402-4396-b8b7-896cb98d7175",
"author": "DeclanCorp (Refined_Ursine)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZSMD6WmOq6Z-esh9WAEYhbVS7MNx9AMxqUU0vEKo0jI6C0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely helpful and accommodating staff. Mike in particular was extremely helpful during a very chaotic pod delivery",
"date": "2024-08-23T19:07:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. We're glad to hear our staff, especially Mike, was helpful during your pod delivery. Thank you for sharing.",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b395fc75-1988-4791-b5c6-28f459c6f456",
"author": "Emmet Coyne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhe-93ETO4lL-G4OPSPvE2fwwQpCdXUFIuEmr_EL1FiIlefQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, very accommodating, and professional.",
"date": "2024-08-23T19:06:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that you found our service very helpful, accommodating, and professional. Thank you for sharing your experience with us!",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "376c496f-0f52-4388-91ee-923789536b10",
"author": "Joanne Siery",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9cFHVnEvkyG91ig7m553OfPb3WKhy9FZc0k81az4Y27bMIFBU=s64-c-rp-mo-br100",
"rating": 5,
"text": "The office staff was very helpful and answered all my questions. I would differently would recommend Extract Space to all my friends.",
"date": "2024-08-12T20:23:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Joanne! We're so glad we were able to meet your storage needs. ",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a20b1af8-db16-4fa1-8a27-6a3371b4273a",
"author": "TheIsac269",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN7WbalJCG4Olub3vzp-4IoJijzEJfQBIMZE_SncyDdwanSQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very detailed explanation and answered all questions me and my brother had about getting one of these storage units and promotion was really good we got it cheap for three months",
"date": "2024-08-07T00:02:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your positive experience with our detailed explanation and promotion. Thank you for sharing your experience!",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "14bd5f65-8548-4780-b9cb-1ba89eca60ac",
"author": "Jerry Luyando",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdVJVa5xijwWYrlibr7u5cMb7sTGKbN12bI5773Eo_DpF2Qg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-02T20:18:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Jerry! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97ced860-8211-43e5-bcb8-92298ff9a714",
"author": "Zenaida Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxIaRAqsWTeO1fLfmOOhv0H55nIzuD5Eu0cn2iJ96C7wqVrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-02T20:16:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Zenaida! Please give us a call if you need further assistance with your storage needs.",
"replyDate": "2025-07-10T00:35:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "72a0b30c-6a96-4875-9186-9865b7b702e3",
"author": "Jon Ramsay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAD0dD-TvTQY7tFjCfViGahpvcBtwxYteXWzLDepdn6q08vgOX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, wonderful facility, changed my life forever.",
"date": "2024-07-24T14:39:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to have had such a positive impact on your life. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56fc1cfb-7cda-455b-be48-877823432e1e",
"author": "Raymond Jennings",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZiNvLJdc5BNkh6khbSFb7PYbt6iiFsKTUMjzfcNOXVthSuX8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff and easy to access and use. Highly recommend.",
"date": "2024-07-19T19:43:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Raymond! We are delighted to hear that you found our staff friendly and our storage facility easy to access.",
"replyDate": "2025-07-10T00:35:49.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "aa0b9095-89cd-4898-84cf-cec4ebd951fe",
"author": "Al",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPeDxUG6X6rm5GjLSsVEeZOoPO0LDKL2wW9mGS5qsmKu8cY-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone should definitely use extra space storage on rt.1 in Edison nj 08817 and please see Mr Michael Rosario Vargas he was the perfect sales person he took great care of me and I know he will do the same for you.",
"date": "2024-07-17T18:56:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us at Extra Space Storage in Edison, NJ. We are thrilled to hear that Michael Rosario Vargas provided excellent service. We appreciate your recommendation and look forward to assisting you with your storage needs in the future.",
"replyDate": "2025-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d78fbf71-41ff-4e61-a188-96bbe5180a1b",
"author": "H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr3pGN0fRUsV3yHsi48Td030aBa0K4o9rDx1j6_dkmBDchOQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We reserved a unit and then, at the last minute, realized that a different unit would better solve our immediate need. The manager was outstanding in helping me find the right unit… moving my lease between units and then making sure that all was good for my next day move. Flawless service from move in to move out. 5-stars plus!!",
"date": "2024-07-15T20:14:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Heidi. Your rating means so much to us!",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5cc55c44-b3d8-430a-a8bb-ca7605e71057",
"author": "Nicholas Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXDDWev0JP943s8a7CwgbF7dW2kwEjL2yJrYXt1tWqzpZrdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angel, the assistant store manager was incredibly helpful and efficient when working with me to reserve my unit.",
"date": "2024-07-09T22:50:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, we're glad Angel was able to assist you efficiently.",
"replyDate": "2025-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f52fe75-056c-497e-9b2e-36cbbb6bd9e1",
"author": "Antoinette Gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5oQuHKADsRUjLjaF9LetNhnhtn9rvi27h5V0LtNVjqh5UpA-K=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience this far, the staff is always so helpful every time I come, it's been an easy move because the process to get my storage was made easy. Definitely recommend extra space storage.",
"date": "2024-07-09T20:53:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great experience with us! Our staff is always here to help make your storage process as easy as possible. Thank you for recommending Extra Space Storage.",
"replyDate": "2025-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cdfb8210-3f57-42fd-bd2f-2d50d33cc562",
"author": "katy martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfrFdBuRuNyQPmY3L16jE-FCDn4Re9s-YDMgW7v4Ws7dT-F_kCfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was very helpful and present plus very professional",
"date": "2024-07-06T18:41:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your kind words and are thrilled to hear about your positive experience with us. Thank you for choosing Extra Space Storage!",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e23b3e14-f6ae-4210-bbd7-7fd31845bec5",
"author": "Yalianne Santana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7a1oVIpftjwXXPBETZmKGY0E2wKsHUXN3idsVrTZsl6UMcts=s64-c-rp-mo-br100",
"rating": 5,
"text": "They provide excellent service and speak Spanish. I was very satisfied!",
"date": "2024-07-06T15:20:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear that you received excellent service and that you were satisfied with our Spanish-speaking staff. Thank you for choosing Extra Space Storage!",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "72a8d0a8-3e83-4d5c-ae80-15cdb23e4371",
"author": "Marvin Schwarzber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJM9247ieuX4qe8xGGWOc0vuOUc9p631L628ojuugREchDhTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-05T16:30:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Marvin. Thank you for leaving us a rating! Your feedback means a lot to us! ",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f43834d1-dba5-4054-a8d5-d8a275a60f71",
"author": "David Bettinger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXS1g_-vTU02vfHPnHifqaK8xMvuHJfoyT9xa--yap5RPJ3oaiJtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-01T00:54:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, David. We're glad we were able to assist you with your self-storage needs. ",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cfef0e21-97cb-42a6-ba22-a17f45881972",
"author": "Jasmine Muniz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBQi60yADupO4NrQNkLWQdTgqlKD4HEHJEipjrJOWt4INJWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great easy access! The storage lockers are so well kept compared to other companies I’ve seen!",
"date": "2024-07-01T00:53:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Jasmine! We're honored to provide well-kept storage lockers with easy access.",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "77b18352-bad5-4f49-994f-73c3ed4058a1",
"author": "Thomas Galipean",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYVFj6HvyJ4jcAt4XwCNz5N-nvKNyiOfIOe2XWsuv2HObyzgew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The property is super clean!!",
"date": "2024-07-01T00:51:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your positive feedback on the cleanliness of our property!",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2f9e88da-97f2-45e0-b758-75b239e64314",
"author": "Melany R",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbmc-w7PAgCMTPNxSp8mmrOWlOCgGYc7yBtGSDsS11Wc65eetIUQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-07-01T00:49:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Melany, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything! ",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e7092d4e-9728-47f4-a54a-2455e6743aa2",
"author": "Ruben Gomez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1Wao3yGn6yI8XtRkG1RspayDXm8WP7z96JX84Q9ZyI7H0x3kcgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome place to store you personage items. The staff is very professional and the service is impeccable.",
"date": "2024-06-21T00:36:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Ruben! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us at (732) 385-3531 if you ever need anything. ",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5729e8b7-ecdd-4b99-a97d-bab85f6f2b27",
"author": "Billy Harsanyi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuqZb7z2w_L8RpCUBkc2GZqsTKfuLpaBwv73x_YtzqNZWvug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angle was very helpfull and took the time to answer all my questions",
"date": "2024-06-18T22:20:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that Angel was very helpful and took the time to answer all your questions. Thank you for sharing your positive experience with us.",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6d6a0d2d-3d03-4835-841d-3896b24e7211",
"author": "shirley li",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7DfkBdyCdft2FD3UatYBYZjAdVRucstqpaH5pxOY2O_Gs56J3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful great service",
"date": "2024-06-14T20:06:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Shirley. We're glad our team was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0b216ca-66f5-4bfc-94aa-be35f60dc390",
"author": "Mike Knight",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgR694Krf3uzASYllmXRtAwlaGtH0--6krhaab5V-ThmybZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mary & Angel were the best with my storage needs…Prompt and Attentive…Definitely A+ Service!!!!!!!!!",
"date": "2024-06-12T21:58:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Mike. We're glad Mary and Angel were prompt and attentive to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "518a24df-9551-45bf-a3f1-25c1737854a2",
"author": "hamid sahir",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpsp4LT8Nj6fZTuiFhK_NBR8xcFdY6XfBrgl0Ev8DmFEhKkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-12T16:05:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Hamid! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us at (732) 385-3531 if you ever need anything. ",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0e5946f-8dcb-4dcb-bf92-a17b72dbf8bc",
"author": "Imad Sektani",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiuNM-uFe9h4sECW_qfJwBPebE4kp3c3CWqlLq8SQULRqTQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mary she's such a beautiful person she did provide me with the best customer service I've ever seen",
"date": "2024-06-04T18:29:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear that Mary provided you with the best customer service! Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:35:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59c3b93e-df4d-4d4d-9397-d63380908144",
"author": "Liz N",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNYkSEk63feufSk4q5yphlTZmHdlrkSdtgVEanzGQlFUkkaNmY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-30T16:37:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Liz! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c80c1a9f-6d91-4408-9dbd-d69232dc5d4f",
"author": "Mostafa Yassin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW18KAs7w1-89SsSL991LERk_9ZwRXGHBwMYV7E3oW7vf4J85wO=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-29T19:24:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mostafa. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d9500393-c804-44ce-81c1-d5b7e0e81f37",
"author": "Gina D'Addario-Winters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWETiRVV07fB3n08nHJp4ZoreZlSiQMIKY_4UG3Zxfzt5NbVMIV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had an issue with my bill and it was handled very professionally and promptly. The person who answered the phone and handled my question was wonderful to deal with and I received a text message letting them know that it had been resolved.\nThanks again.",
"date": "2024-05-28T19:54:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us. We are happy to hear that your issue was resolved promptly and professionally.",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "13006199-b610-4a31-a5bb-32d1c5c904b4",
"author": "Kim Outen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOsyXeZLVj9rt-UhxfcWJfKVHBBa2LaJa4pNGT9OPwBrvRWxWN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-05-28T12:54:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kim, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0684e973-d297-49fb-8aad-2fcba8957db3",
"author": "Raju Chawaria",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYMd0ItED0EVqTS7Z_00mHX7IuSodNyINNPCE6MXjXBvnpPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "awesome service from mayra ..really appreciate",
"date": "2024-05-25T13:57:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that you had an awesome experience with Mayra! Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "c0eaa4c9-f63d-4420-99df-eaa420abb0cd",
"author": "Sarah-Anny Toussaint",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeBGIZOlvnuCcL2z9X4rcD1lQAB47kuFTcoahN26ublGGQ6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-24T21:05:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Sarah-anny! We're so glad we were able to meet your storage needs. ",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b651245-3f27-4928-b4ac-1ac51e18710c",
"author": "Be Fashionalized",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzSy6jgTUb_biM2PwpuqRTWSB-yEzOVwis7k2oDPi-cPcHfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing staff and great prices!! They made the process seamlessly. Thank you for everything!",
"date": "2024-05-21T18:48:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable to us. We're thrilled to hear that our staff and prices exceeded your expectations. Thank you for choosing Extra Space Storage!",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "951b3385-d704-4968-a8b1-40e2bb680727",
"author": "Elvia Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjudswCbllOo_oXrClLMFgfai0AuGjh0XTSuaBSHWKhMUlJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you ever need a private place to secure your personal belongings...Extra Space Storage have all you needs so don't hesitate to put your trusts in them...",
"date": "2024-05-18T05:02:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear that you had a positive experience with us at Extra Space Storage. Thank you for trusting us with your personal belongings. If you ever need anything else, don't hesitate to reach out to us at (732) 385-3531.",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "fd0d5843-51cf-4690-bc9c-c37f528fe9ce",
"author": "Patrick Poplawski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIIFIeU_0655JX0tz80biFAwIfz-gdd0GZSHJCgjyNN9NdCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-17T17:14:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Patrick! We are here for you if you need anything.",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19ee966c-af09-436f-9af3-517c6eaf19c8",
"author": "Melissa Krakowiecki",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCq49mM98xjnDy3QuZwKhxpuXBx9icd0G1R1xWzIaqPKuF9LQ8_g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly staff. Clean units. Great pricing!",
"date": "2024-05-09T14:49:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Melissa! We know our customers value clean facilities and friendly staff so we do our best to provide that! Give us a call at (732) 385-3531 if anything comes up!",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d6f8a839-63e8-4fa0-98be-52070986adbd",
"author": "Nuthi Teja",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9bnLZ3tRpFAtbAKhHY-zbqpWY5HC8SCH2s_XPVwkCHkjcG4Dr=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-29T20:24:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Nuthi! Don't hesitate to reach out to us at (732) 385-3531 if you ever need any assistance. ",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b6654df-bb9f-4782-834c-ba31a53316c3",
"author": "Gloria Bender",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISRuH93zTDvcbytifNlTX-pEE6Ot5ZFPspb81oDjuHFLpMWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are great. When we needed something they are always ready to help. They listen and they comply. Ie got new carts for the building",
"date": "2024-04-29T17:53:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Gloria. We're glad our team was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed88862c-67d6-48cd-8d37-042d1a41aa66",
"author": "Eddie Balewitz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3XwbRkN6Ysjv1Io8_UAxDyUBqKAWvFPWMURmpm5BW_JNeSnog=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-04-24T18:10:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Eddie! If you need any assistance the future feel free to stop by or call us at (732) 385-3531.",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ddde24f-23d8-44af-a41d-e79006ec759f",
"author": "Cesar Vasquez garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8vs00NtCBt0y2jVuFKKTWTWQYhgq9-86zJ-68E3a1ks-NwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-23T17:33:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cesar, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dc7c65cd-e98f-4470-a925-b3a2d882a5ee",
"author": "Edwin Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVl4tai-COy4s6HydW2x5Cj3ri6VSKjwMM8y07wqSxDiz_cEZno2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good place, spacious, clean and very good service",
"date": "2024-04-23T14:46:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Edwin! Providing renters with clean and spacious facilities is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e55e7243-1465-41b3-a701-02ea6dbfc65f",
"author": "Maria Helen Magsalay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkjc00rUgRBJKb-On_gYhCwxWGLKmnDzziC3ni7JLCO1WKXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mary is absolutely a very nice & wonderful person & helpful in answering all my questions pertaining to my unit & about their facility itself...she's so patience in giving me all the details about renting a unit @ Extra Space Storage in Edison, NJ\nHooray for Mary🥰...excellent job Mary👏👏👏",
"date": "2024-04-23T14:11:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Maria. We're glad Mary was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2bc65672-575e-4322-b611-82c713a11e54",
"author": "José Nacimiento",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH20dGm9wfeWG8f54ON6hjnOiuEhOr9Shqyk-9quIg1hI-DU8j=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-04-16T04:12:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, José! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us at (732) 385-3531 if you ever need anything. ",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9cc5e50b-7163-4ec6-8c40-7e235bd39458",
"author": "Naomii Kang",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDO657GGk1v4c_fCvyJ3tbJH8njlJ7OdG1mvK2_cw0Ss5L4Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I recently visited Extra Space Storage located in Edison, and was very impressed by the exceptional service provided by their staff. Every member I encountered was not only friendly but also highly professional. Their dedication to customer satisfaction is truly commendable.",
"date": "2024-04-06T15:14:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Naomii! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (732) 385-3531 if anything comes up!",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "03b44f26-83e1-49eb-937c-1a0c49ed105f",
"author": "Dakota",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVW0duWkZkiio3OQF22m8bpMA8njAWZc6IqEvXU7Nn7pPmFRo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Calm atmosphere, clean environment. Christina was very transparent and helpful when discussing what unit was best for me. I feel at ease with having my items stored here.",
"date": "2024-03-28T15:00:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dakota, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We are happy to hear Christina was transparent and helpful. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2024-07-10T00:35:50.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "94b78498-6674-4270-9d1e-91a6b1d08efe",
"author": "Tamica Lloyd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUugCry4vJxjICmYTAHQvITqcUqCmTN3RsQDL_PBqU0W71IyHQG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mary at Extra Space Storage is an absolute gem! From the moment I walked in, her warmth and professionalism immediately put me at ease. She took the time to understand my storage needs and went above and beyond to ensure that I found the perfect solution.\n\nNot only is Mary incredibly knowledgeable about the facility and its offerings, but her dedication to customer service is truly unparalleled. She patiently answered all of my questions, provided helpful advice, and even offered some valuable tips to make the most out of my storage space.\n\nWhat sets Mary apart is her genuine care and concern for her customers. She consistently goes out of her way to ensure that everything runs smoothly and that each customer feels valued and appreciated. Her positive attitude and willingness to assist make every interaction a pleasure.\n\nThanks to Mary, my experience at the storage unit has been nothing short of exceptional. I cannot recommend her highly enough! If you're looking for top-notch service and a friendly face, look no further than Mary. She is a true asset to the storage facility and a shining example of what excellent customer service should be.",
"date": "2024-03-28T14:58:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tamica, we appreciate you taking the time to share your experience with us! We agree, Mary is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "ff3c6c8b-3507-4c8b-a7d1-1c2812504d6e",
"author": "simone parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9S4NTpwOTUoxmHJvh1VKp655yRUglwo642quFcHTg51nf2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-26T16:38:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a 5-star rating, Simone! We are grateful to have customers like you. Please let our team know if you need any assistance or have any questions.",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18593a29-f05e-4bf0-886f-bfe5b48a1cef",
"author": "Ralph Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmjN-QXWrFN9JjHoi08XgguvAsvLAMkWHYpwho6xfHukXZlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I want to give chirsten 5 stars.She was very professional and friendly,she solved my problem.Thank u Christen. Happy customer.Ralph",
"date": "2024-03-23T12:34:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Ralph. It's great to know Christen was professional and friendly to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "62f2cfa6-1937-4402-a97e-007022467851",
"author": "Ammar Alb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5P-8UfKrHwxTsfXS0-aS1o5dkItllBCNGD95apBfh02X_e_pw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you Marry for your help",
"date": "2024-03-23T10:17:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Ammar! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95a52e66-5f8b-4000-9462-49fe3ed3e494",
"author": "Katherine Durango",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVV58GZGEzgsVelyu8c2MSLrJ49oVUNy5YIiBbplsAYjBWUeUwM2w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was looking for a storage facility with my mother and Mary was exceptional at touring us of the facility while explaining the pricing and benefits of each size unit. She also discussed packages with detail and made us feel comfortable with asking any questions. She was very professional and friendly.",
"date": "2024-03-22T15:32:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Katherine. We're glad Mary was informative and able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ce22f16a-f16e-4b4d-a06b-79f95a69e3c8",
"author": "Michael Nepomich",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeYfGVu_I95xLkduP0_FwegBUGESMmB3lHF7ikLUdWFucxXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice clean space. No smells or any sign of dirt. Mary was super helpful and had a super positive attitude.",
"date": "2024-03-17T16:50:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.
",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "716eedde-5a39-4d0a-ade6-d3faaa9628fc",
"author": "Kristen Pedana",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6TN5P_fricvI6_oWJmJTL5F2BQaWk9o74lCx_VWzuwPSlYcOodg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing place to keep all my stuff stored. And even better customer service from Mary. Worked with me and was very helpful, knowledgeable and extremely kind and funny.",
"date": "2024-03-14T16:19:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kristen, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mary. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c5b15101-f564-46d8-b856-8cb6d30d7d47",
"author": "Nation Wide",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXyIneouVtXzcfO6KjlWc0MDkmrp9P71hN1awq_-uXi4ZX844=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-23T19:30:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Nation. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f52ee0c7-badc-4283-8913-5c06cd621bbd",
"author": "D P V TRUCKING LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKICRG75ZgHd8wyUwUWjEaEJBx7a_rkSYNKf65CA9EbE6cmUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service.👍",
"date": "2024-02-20T20:10:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi D, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7806a2b5-eba3-4fd0-a3df-5062d168a4aa",
"author": "Jennifer Lozada-Alexis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWl9iPs4ybuy21XHGSNzVQ7rjBFnA70oS9ExJs6RqCZPCxXMDFgZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mary was excellent to work with. Not only professional but caring and took the time to work with me!",
"date": "2024-02-05T19:45:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jennifer. We're glad Mary was professional and thorough with our rental process! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "84d191d9-5a9b-4c71-afd2-585dd0c343cb",
"author": "Jocelyn Knight",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgd3PYNfSS1VWg4XDKezvAadv9HUXVNv60a58aJSQ83CjH7_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-26T00:36:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Jocelyn! We are so happy you had a great experience. If you ever need anything feel free to call us at (732) 385-3531.",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16120296-32dd-477b-98b7-b6f39705163d",
"author": "wendy herman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_N71R1lby1Tymvl8rZpkKvmnlw43nNQbjIZeL8hi9eji-GQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mary was an 11 out of 10 💫. Great experience so far.",
"date": "2024-01-25T22:32:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Wendy! We work hard to meet the expectations of our customers, and we're happy to hear Mary hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e963bef2-d081-4579-b4be-c33cd80716eb",
"author": "Myung Jun",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8BZrcQWHH7oIpH3FsxhDBL0OBheQFOkH_agP6nZVHqux6vg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you! Alorda.\nYou are very kind & professional. I was so happy after getting good offer\nfrom you. Thank you again.",
"date": "2024-01-21T00:45:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Myung, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Alorda! If you need anything, do not hesitate to reach out at 888-storage. ",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45db9830-fd3d-4b93-9d6c-2496e440b259",
"author": "IRMA ROSARIO",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKR-R2MWaoc3KATxHmBgkWfh9QphKliX9cnrpeqvJl8JJgxhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-20T21:01:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Irma, thank you for your 5-star rating! We're so glad you had a good experience with Extra Space Storage. ",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9df7b76d-2d19-44b9-a88b-cd615501225f",
"author": "Luis Jr Del Toro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU44K37dHgmNMjOFhoyz_TCjr5KsgWZl_0CwwbdhbdmkIkPEd6A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service. Very clean and welcoming facility. Staff is very knowledgeable and friendly. Great job. Friendly staff.",
"date": "2024-01-18T22:11:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Luis Jr Del! We're committed to providing excellent customer service and a very clean and welcoming facility. We're glad our team is very knowledgeable and friendly. Stop by our office if you need anything in the future!",
"replyDate": "2022-07-10T00:35:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "431aa6c8-4d02-46c5-a6b2-468f75c237af",
"author": "Katherine Gaughan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2MT5mRqHPjVI_7OsQ9RPZMNLonvqwcnYW95Yc4TSaTJCMqxEe=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to look at and see unit before signing up. Staff were very friendly and helpful. She made sure to ask what was being in put in the unit so as to get the best one for moving in and size of stuff",
"date": "2024-01-12T21:00:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Katherine, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47cb517e-8469-4d92-afb6-a3eb93c3c634",
"author": "Luis Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7TRZA7sAG9ECk11BtTmJOtrJemFGUipignCKUxyiJez_mIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Greatest customer service I’ve experienced at any ExtraSpace Storage location! Nicest workers ever!",
"date": "2024-01-12T17:04:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Luis! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (732) 385-3531 if anything comes up!",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8ee4bd6b-3c48-4dca-a100-d438eff35882",
"author": "Ronnieronn Bilz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJIM6FI7M-f4Z8Tmx7rV4rX2b-cIycTHR36MMXERYo_cjZhE0k=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Really feelin' good 'bout choosing to trust my stuff/valuables with ExtraSpace.The place is so nice,clean & convenient! The staff is very friendly,personable, accommodating...Just like McDonald's- I'm Lovin' IT!! 👍 💯",
"date": "2024-01-07T11:48:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ronnieronn, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:35:56.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "402ae673-3c36-47bf-94b5-d0498404ab9b",
"author": "james davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBDbt7k2g_eciplx-T8CVINEtnp72hHAsS44AKrUWJfk96Uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and accommodating\nChristina and mary were very knowledgeable and excellent at multi tasking",
"date": "2024-01-05T22:30:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, James! We pride ourselves on having a friendly, accommodating staff and are so happy Megan and Esperanza were able to assist you! Our team is here to help, as always, give us a call at 888-storage if anything comes up.",
"replyDate": "2023-07-10T00:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4dc5722e-160c-4948-96e7-f65d1b1b28fa",
"author": "Abdul Sakarwala",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaVJvQrJTksr7_MyhBybKarewVcteLy3iKfWpMRF57SAWYGA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cristina was very good there was other lady working with her was very helpful too I will always rent here",
"date": "2023-12-30T12:59:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Abdul. We're glad Christina was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e3f2cf1e-0478-4f0a-b885-6be0143ba2f8",
"author": "Paul G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhVNdZA9IdT27vDUuAFKIk1j4JhGV1JtoRZlWWtN39GV_sxNk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan was very helpful and made the check in process quick and easy. Much appreciated.",
"date": "2023-12-29T16:30:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Paul. We're glad Megan was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5fbe4036-5be3-43f2-905b-a8eaaad6a328",
"author": "H Jos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiV-R74crwFp2LxFQ8XWeq5MO-BeX2hVvdZps9rw_xJfpXgY_iLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristina was an absolute pleasure. We were having trouble with the pricing and location of our storage unit. Cristina was thorough, patient, and very understanding. She gave us many different options and even requested to see if any other pricing options could be approved for us. We were not aware that we were given a promotional price and that would be lost after a specific time frame. We were thinking about possibly switching to a new storage unit due to the mix up, but because of Cristina's excellent customer service we decided to give Extra Space another chance. Customer service is KEY for us.",
"date": "2023-12-26T15:40:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Hristijan. We appreciate your kind words about Cristina and her excellent customer service. We apologize for any confusion regarding the pricing and promotional period. We're glad that Cristina was able to provide you with different options and help resolve the issue. We value your business and look forward to serving you again at Extra Space Storage.",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "09fc9554-5e8a-4484-a076-539aaee9b1d4",
"author": "Sal Della Fave",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3jG21MOUL0Mi60U26_D3HFhTCfQCK43bmE3rYaO77yBRsjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan explained everything perfectly and made signing up very easy!! She is an asset to the company.",
"date": "2023-12-21T20:36:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Sal. We're glad Megan was informative about our rental process! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7605929f-27f2-490c-906b-fc7a8a90df8a",
"author": "Shahrukh Hafeez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfPiJMUJ0NM0vF-1UAWKsZoQF70CDHH9zDjNNleto9FXl5ok-q=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Ok",
"date": "2023-11-28T11:03:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shahrukh! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (732) 385-3531 or stop by the facility! ",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "21aaf5c3-d97a-4e42-9daf-7eb905f78812",
"author": "Shaquanna Balfour",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiK9zL13QGwFzgdCjpJs6W80HpOybLJ0XskZgt-EL4P6e5Qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Karen assisted me with renting a unit. She was extremely informative and helpful. Karen answered every question and ensured everything about pricing was clear. All leasing options were presented before making a final decision. She was super nice and patient. That really made my experience pleasant.",
"date": "2023-11-25T19:55:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shaquanna, thanks so much for your review! We are thrilled to hear your experience with Karen was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0fdd9372-a643-4e94-b7c3-e364e1b98882",
"author": "Serena liu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHwzLTiRp9cuWPwy2yBVLOnHEIraf-AevCT4FRclAd5ksxTGAt=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very good ,quick and fast, even work on Sunday, can get a unit through phone ,really recommend",
"date": "2023-11-25T16:02:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Serena, thank you for taking the time to leave your review! We are committed to being the most convenient, professional storage solution in your neighborhood. We're glad we were able to meet your storage needs! If you ever need any help with your rental, come by the office or call us at 888-storage. ",
"replyDate": "2023-07-10T00:36:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7713f0bc-a0e4-4b1b-89bc-ce52fdebbee6",
"author": "Michael Monge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2R-yRF6LBGstYV84G8k2tQALE3AnJUDXYlZ875sESahXnbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick, simple, easy.\nAmazing service with no hassle. Literally one of the best.\nThank you Megan for the assistance!",
"date": "2023-11-21T20:29:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your review, Michael! We're so happy to hear Megan was able to make your rental process quick and hassle-free! Give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f40cf6b6-62ff-40ae-bf8b-8cd9b09c5eb2",
"author": "Carmen Nay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6OxWBNIjyd_gGkdmk_pEAuqWi0IE06VhkWvnTFRFFGRInvvNrvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-18T21:28:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Carmen! Please give us a call at (732) 385-3531 if you need further assistance with your storage needs.",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ccfecae-d4ab-4024-ae58-34479d7ba144",
"author": "LEATHER THORNS",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGdQvkTNBCLm-sAQEtqILieyQ8K7u4epzhXOo9loHlIE8Q5H_k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Meghan & Cristina were Absolutely wonderful. They were warm & accommodating and went above & beyond to correct an issue that had come up. Truly, 5🌟 service. Thank you. You're the best !!✨️",
"date": "2023-11-17T21:49:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Leather! We pride ourselves on having a friendly, accommodating staff and are so happy Meghan and Cristina were able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "34ac2819-d8d6-47b9-aad0-a10eaa6267cb",
"author": "Robert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0QMzbspb7vGeZy0vB-YEHCW7dfG0QIMdgPR62BEfoveGc3ac=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan provided 5 star service explaining how everything works, finding the best deal for my needs. Perfect service.",
"date": "2023-11-10T21:06:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Robert, thanks so much for your review! We are thrilled to hear your experience with Megan was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f329e4a2-f416-45f0-aebf-ea8826b8d48c",
"author": "Blue Orchard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPatJzUSm-UMdqUesxct9aUgZb7u9uGgTvVNGB0G9INP1KKDY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan pereira was very helpful around the place . I also noticed how very clean the facility is. She’s a KEEPER!! Very kind and sweet 😌",
"date": "2023-11-09T18:25:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Blue, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9fb11a7c-3c69-4323-ad12-e7c0ae8c58d8",
"author": "Herbert Mischel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiJBUZkkzW8spRFeehtKBC8cl4s3bPjQY-qxsBC8fyvDjfvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Meghan was super helpful!",
"date": "2023-11-07T17:00:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Herbert. We're glad to hear that Meghan was super helpful! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6fc8e45c-bdbc-478e-9597-883094341b29",
"author": "S J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQBHlX5SnBSJ70pa9gEqSqHRZO2Z2iYBEB6SfeqQYxa_d_Iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service\nVery prompt\nAnd dependable",
"date": "2023-11-03T17:32:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi S, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cebc50b6-1497-4722-8f8b-4e2435bc93f9",
"author": "Smile More",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjA817IyjHIbRyojj86Je3j2lYrAM09p9L2YSB6-3inV6Ne0Hc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Meghan is amazing, they are lucky to have someone who is as observant and as polite and profssional as she is. I have anxiety attacks and she was able to not only calm me down in a very nurturing way, but also she discovered that I had not properly closed my unit fully.\n\nThank you Corporate Extra Space for taking exceptional care of your teams and facilities! Meghan deserves a nice holiday bonus. (Please)\n\nNot many places has people as exceptopa as her Meghan can conduct routine walk-through and pay such close amazing details, while ensuring safety for the facilitity of the people. She goes way above what she's asked to do and does it perfectly.",
"date": "2023-11-02T17:30:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Smile, we appreciate you taking the time to share your experience with us! We agree, Meghan is such an asset to our team! We pride ourselves on having a professional and polite staff, so we are thrilled to hear that you had such a positive experience! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2b137d1e-5a0a-4bdf-9bdf-74410e8d9515",
"author": "Jaida Beck-Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvkfVkv-wGtcgaUh03M7CnCajCmBA8NWNtBu-89C86tjcH0Hzq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan was great and it didn’t take long to set up my storage unit thanks☺️",
"date": "2023-10-28T19:53:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jaida. We're glad Megan was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3ecea920-d82e-47a0-b99e-24ee81854a3b",
"author": "Lance Geneste",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHKKhWRgn4OCz3DzHcx2md5CHHHfnssq4Dn9bkZIjWDkW38g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing people this is the best storage place in New Jersey, they are nice people people I would’ve gave 10 stars if posssible, pass the lady switch the blond hair is so nice",
"date": "2023-10-18T21:55:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Lance! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "998743bd-07d9-4e70-b4dd-315b3f1e21df",
"author": "Victor Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUln-VQDMtDwzjwYB_NcTPEMQZdhgrgH6yJTM9E1uHvZwuVkc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristina was great to work with. Helped me move to a different unit with ease. And still was able to save $$ on the unit. Would recommend this location to anyone.",
"date": "2023-10-16T21:24:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Victor, we are so happy to hear that Cristina could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! If you have any questions, let us know at 888-storage.",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eca7cc9b-08d6-460a-a174-b19ed008b02b",
"author": "Justin Soto",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXEmYAU-0jganlnV3XO8zC2Bf1YzYRanjk5G4rQykom-mKGon-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Check in was great Christina helped me with my unit and was able to answer all my questions thank you.\nAnd got a unit same day!! I’m Thank You",
"date": "2023-10-16T19:59:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Justin! We're happy Christina was able to provide a smooth rental experience. Please stop by the office or call 888-storage if you need anything.",
"replyDate": "2024-07-10T00:36:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e6e0761-f027-4bec-8fcc-dcb211aefbdf",
"author": "Daniela",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUacif0EN0UVkArSO8e44yfBsaTG5QR_ML3kXCW-I_iL8qHtvGCQw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you Christina & Meghan for super amazing service!! We appreciate your accommodations and effective communication.",
"date": "2023-10-13T18:17:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Danielle! We pride ourselves on having a friendly, accommodating staff and are so happy Christina and Meghan were able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "12ca40e6-174f-4ff3-825f-2b1f228fcb05",
"author": "Rah Mck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQ2VM8T68gw9bKX8KylLHeOIgBNEf7V2YX66cQibvTpWI7rQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan was very nice and helpful. Thanks.",
"date": "2023-10-12T19:58:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rah, thank you so much for the great rating! Stop by our office or give us a call at (732) 385-3531 at any time if you need assistance or have any questions.",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1d72d082-6514-4e85-bcb2-a47c80379109",
"author": "Maurice Grant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUgl3LZSVVAnXxb7RTFGVaIs9h69v7kWVm69olZ1FpjewxLsu95w=s64-c-rp-mo-br100",
"rating": 5,
"text": "This location is the best for all your storage needs the woman Christina was very accommodating to my work schedule.I was against time where she gave extra time and charging for little to nothing thanks 🙏🏾 Christina for your help.",
"date": "2023-10-11T16:28:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Maurice! We pride ourselves on having a friendly, accommodating staff and are so happy Christina was able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87bd9935-9f1f-496d-be52-a19e74f13f83",
"author": "Nanette Stephenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBiB2vEcOXOX3yBG8ns6B4Bg5tj5I01_Unh5plwQLynTLkQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-09T16:46:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Nanette! We are so happy you had a great experience. If you ever need anything feel free to call us at (732) 385-3531.",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed460781-943d-473e-8458-4cb1f1d96544",
"author": "Pam Markus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINaKrChXM7WXYBUeTkjdWns-lyrmkbrOQdeHg-OQTzXW7X5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-07T23:42:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Pam! Please let us know if there's anything else we can do to assist you with your storage needs. ",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ceb8bfdd-9554-415d-ba59-d4c1f21bf042",
"author": "William Alexander",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiGpVQSpOC3Rf_1a4PdIuVTdELdTfBF3S2zYf0p6PpJVKY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Megan was able to use her professional experience to suggest an appropriate plan for my storage needs. I am an Extra Space Storage customer.",
"date": "2023-09-21T19:43:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi William, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "61b428e6-4c3a-4bd0-a3b8-21555be399b0",
"author": "Lynn Fitzgerald",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXV3bnBUgixM4PEIC8X96S4EGkyhagSu37gYUBhQ7usEkaGHgiXRQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Close, efficient. Staff is super friendly and quick to respond and helpful. Thanks",
"date": "2023-09-20T04:08:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Lynn! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "31c7a8f9-94d4-4d23-a479-4e62f8bb6aaa",
"author": "Michael Petolino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRC4YMzpP2LM2kvtPxI6tnJKSb0w0hs6rBQUO0LlEpA4xv7w=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2023-09-13T16:27:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a positive rating, Michael. We're happy you trust Extra Space Storage with your belongings! ",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40bad0ea-c212-4744-a53d-56ff646f3694",
"author": "Awilda Santana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbhxPQt-hAwZq8HXQ5KBw_Y3j_tw0f86zheUCXggRKqsBgpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super impressed by Megan!! She's a keeper thank you",
"date": "2023-09-05T20:26:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Awilda. We're glad Megan was great to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16346138-a5b1-4bb2-b523-b0ea57e69ecc",
"author": "Randall Corchado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuHZcx4iPeDk3HLUG5gLGpCoAVH9BHbVG5uqTpvxvXvAk8LQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and super friendly even when a issue arouse it was taken care of in the most professional manner with kindness and courtesy thank you Megan for the wonderful experience",
"date": "2023-09-01T16:41:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Randall. We're glad Megan has been professional, friendly, and customer service-oriented! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8157f8c0-44d3-46ff-baf3-8f0d1ddd844e",
"author": "Jinyoung Oh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWoydrMtWSWc0WWWsypzOmbGxSHkVjxEO8jdbw63YnmoFNSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-01T15:43:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jinyoung, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "afef0056-161f-4fb2-baf0-a3b53b044848",
"author": "Stephen Abramik",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJjrDdMjZ8VfElWd-d8uGYEYHwZF5BKyiyltHIVNwwgezX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spoke with Megan. She was kind and understanding and took care of my issue. Great customer service!",
"date": "2023-09-01T15:36:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Stephen! We're glad Megan was kind, and understanding, and took care of your issue. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if you need any future assistance.
",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e0e7afd-91bb-48c1-99ed-f3c5f2454826",
"author": "Catherine Rios",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn4xk9vzGcb2mR6o8nSShHQ29ftSLj6MkuyyI-VzHP1AlHaL0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan is the absolute BEST!",
"date": "2023-08-31T19:16:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Catherine. We're glad Megan was great to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d9dfc8e1-d350-4c1c-80d3-756bd2c6424b",
"author": "aryana gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXSLb7lBmryowL23gfq9BjuTjNRPDPOv1mkxswsr8Rjv2hKw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great location and amazing staff. Megan is awesome.",
"date": "2023-08-31T18:36:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Aryana! We work hard to meet the expectations of our customers, and we're happy to hear Megan hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "29607c4b-0016-4373-9d1a-d0831aa166c8",
"author": "lucero acosta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4KfH19OmmhP6uYqlI9kPkE_xvDI_XN0DHaZlPfjZNSNMur-Wh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan is the best I absolutely love her to pieces she needs a raise\nASAP",
"date": "2023-08-31T17:14:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Lucero! We work hard to meet the expectations of our customers, and we're happy to hear Megan hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f148120-2ed7-4c9a-a773-d6dd926676ee",
"author": "Stacy Singleton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_5xYmV4L_jwaGM2rT48gqsoiDmN3bmwbd9GXnj8ZNZrLiwHOs=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is very professional and they will call you when your payment is due.",
"date": "2023-08-31T14:38:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Stacy. We're glad our team was professional to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c055c2ab-a800-4894-a6b0-28eb8f39929f",
"author": "Michael Lukan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXP68j_r-4T53H5duBgkxsMM9i9QcI5fdZjurJ9kriDvixWUU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to get a unit online. I received a call in 2 mins after, and I was very satisfied with customer service!",
"date": "2023-08-30T21:26:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Michael! We're happy we were able to provide an easy online rental experience. As always, give us a call at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87b09e6a-8d27-4454-aad3-7b26f1d50265",
"author": "Dana Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmPGHUCNNc6xZwC_unJeKe_YIb4DL7uHJZwimxxSYo4XuQ7To=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good customer service. I was happy to get a really good rate on their flash sale. Extra Space recently bought out Life storage, so there are more locations now. There are discounts if you go on line to reserve the unit.",
"date": "2023-08-17T16:06:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Dana! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:36:47.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "691074ec-b4e5-4ac3-936c-a2b43de1f9bb",
"author": "Martha Kayee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnacBNHWHKqVfB81hIazpcQmz3xuymnubl8iHX2sMq7oB4e2pKdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I like the experience and I appreciate you all",
"date": "2023-08-03T23:33:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Martha. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ",
"replyDate": "2024-07-10T00:36:47.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "38fb8a94-2fb7-4e2f-9272-c8f7a8319409",
"author": "jose delvalle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKQU_sIjJOfq_Tr3WYoCMunHx60MD6eHeodfS_FBWhXdoE4g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Megan was extremely helpful and I’m happy with my storage unit it’s clean!!",
"date": "2023-08-02T14:26:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Jose! We're so happy to hear Lahnisha Thomas was able to make your rental process hassle free! Give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:37:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d4b53969-8516-4774-8bef-444dcf3f7cb0",
"author": "Tanisha Stoute",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5VGq_2m82fY_kJTcajCHeGh0xrmDB2V3FzmqSzH7yVmtHi75Gvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff are attentive and understanding. Every interaction is pleasant. Good communication - there are no surprises.",
"date": "2023-07-27T23:40:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tanisha, thank you for your review. We're glad our team was attentive and understanding. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c15d4451-75d3-4733-be34-fa2a70d0912a",
"author": "Hugo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWizRIBjL04LgfedxnqPER-AwYq8bust2CuuISkAsBsXGTOS3od=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Meghan on the Edison site. Very helpful from the beginning to the end. Excellent customer service and very friendly. Thank you Meghan.",
"date": "2023-07-27T23:18:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hugo, thank you for your review. We're glad Meghan was very helpful from the beginning to the end. We're committed to providing excellent customer service. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b51e30da-23f1-486e-9761-aeb622a12670",
"author": "Brian Millman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLouka8hxUExhevNVc1Z386NdYxZMiH_C76QvjxbevzOkgAGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I know my truck is safe at this facility. It is very clean and the customer service is excellent. If ever there is an issue they are right on top of it.",
"date": "2023-07-25T23:23:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brian, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "eaaca7f9-881d-4eda-8db1-e3b405a8b508",
"author": "David Jogging",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_AOvcQK68hylWKBxWaB5QpxmqXr1qsW_v4vfNdBEINSRt2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good communication",
"date": "2023-07-24T20:18:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, David. Thank you for the 5-star review! We're so happy we could help. Call us at 888-storage whenever you need us.",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9367c46-7adc-4ef0-82c9-7242eb232a01",
"author": "Filipinas Foley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwnq6-Utb2yiHRE3mqK-kIxFbQCBIdrjmvCFVlRgIoddUm6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Izzy was very professional and clearly answered all my questions and concerns. After Izzy patiently showed me the available units, I felt really good about the place which is very clean. The customer service I received is exceptional and I highly recommend this facility.",
"date": "2023-07-22T00:20:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Filipinas. We're thrilled to know Izzy has been patient, professional, and great at keeping our property clean! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "dbfd4b15-2bd0-404d-9a1d-d7453b86a003",
"author": "Rob G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyFvlbSRUGx8xHmlw8zsA9ACHgzUmP4LGAJuvfdcNClWpGGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Izzy was a pleasure to deal with. She answered all of our questions, was patient, polite and helpful. Would recommend. .",
"date": "2023-07-21T22:40:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rob, Thank you for taking the time to leave your review! We pride ourselves on having a pleasant, patient, and polite staff, so we are thrilled to hear that you had such a positive experience renting with Izzy! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "fc48f879-4c8e-447d-aa1d-c8e46792442a",
"author": "Nish Patel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJk__A9VM5ll_hIJUyQFpQrmpaIjXS66o2f8WYVrpxZW6KpC4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lanisha (Nish) helped me outstandingly with purchasing a storage space. The service and treatment towards their customers were remarkable. I would definitely purchase more storage space from this place! Loved it 10/10",
"date": "2023-07-19T16:31:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Nish! We work hard to meet the expectations of our customers, and we're happy to hear Lanisha hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "700dd148-9ae5-4681-ab16-8eebb77f59f0",
"author": "Sweigh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzJ2CmxB9wh6JZQcwLXSVwdubIhcH9Bwdlo15DamhLcQi6xWs=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff lady izzy was very kind to me and was open to the fact that I ask a lot of questions which is something a lot of employees feel annoyed by. Izzy answered them clearly and made me feel welcomed",
"date": "2023-07-19T16:17:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Sweigh! We work hard to meet the expectations of our customers, and we're happy to hear Izzy hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "30cc833e-5767-4887-8a3d-db78b5c84b62",
"author": "Nickey Glo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpXa6hPQPWvo9MD6W_zCS1yfKl2mW8cSKvN9Ccf-Uw5VBldg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facilities helpful staff Lahnisha was great",
"date": "2023-07-18T13:38:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Nickey. We're glad Lahnisha was helpful and great at keeping our property clean! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4434f921-a5b9-4774-b5dd-4bc5eb03d4d1",
"author": "Alfonso Eliecer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4O-2CBPcwMV1OFjKHFk9tC-XyVa9Saq0vulZFIQ24CrnghaUXcw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nish was super awesome",
"date": "2023-07-17T12:14:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Alfonso! We are happy to know Nish has been super awesome! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79ab72d4-1c5f-4c18-81fd-17cef2b7a911",
"author": "Jeremiah Mathis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhm77-Ha8CsiH3w-0sTF8DzWK89v2vat9yB3jFeaOJP06vyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-15T16:35:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jeremiah! We're so glad we were able to meet your storage needs. ",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5c9e2af-3675-4c70-9892-a7d15ff317e1",
"author": "Doris Miranda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFhindpK0vbSqw92A_25Tg01XJxTvmqTgQn3qRoUJCk8tG-NIb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Izzy was professional and facility was clean, thank you again!",
"date": "2023-07-14T20:23:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Doris. We're glad Izzy was professional and great at keeping our property clean! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5b8eb847-8677-44ca-af95-e0d3ba9d2a07",
"author": "Bruce Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJytfL8umvauyY5ICsPIGl-jn3LADyVkTnfdwZ1mCQ9H0CKpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Izzy was very professional and helpful would definitely recommend storing at this facility",
"date": "2023-07-14T20:07:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Bruce. It's wonderful to know Izzy was professional and helpful to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "944b7eac-4b75-498a-bb09-a508bfbd7c0b",
"author": "William Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXg1rmYKZGa6r8ZUsjeyqD7EiYHgeFSLFkp9lgMNT_ZEKs1MgWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service the staff is extremely helpful Isabel Marrero was great and extremely knowledgeable",
"date": "2023-07-14T15:10:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, William. We are glad Isabel was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "161b4bb7-6ac3-4d28-9696-4533e1845703",
"author": "TC Younger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUx11PxQrXu2SurSTWJIpmLBx6_tkfXubz-NCBYu1TWcbV_aFigA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Lahnisha made the process super easy. Thank you!",
"date": "2023-07-13T21:50:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, T! It's wonderful to hear you had a positive experience with us and that Lahnisha provided you with an easy rental process! Give us a call at (732) 385-3531 if anything comes up!",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c60d850-7b6e-4a29-a355-fa5b670552f2",
"author": "Miguel Marin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8VsAbaXjyUpJ4m-_6lofOs4yqDuifAZE77vbCDIp2PH3K3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nish was amazing help!!",
"date": "2023-07-13T19:28:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Miguel. We're glad Nish was an amazing help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53d8fa79-bfa9-4cde-8461-6b82c04c7c53",
"author": "Melissa Pereira",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIs6avIEbJ5WgrxcY_5J45c2mFoQQd4LH9uUw9wBEXmueE0pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nish was amazing",
"date": "2023-07-13T18:24:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Melissa. We're glad Nish was amazing to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "722068de-b906-42b5-84ab-d226ea74bb03",
"author": "Wilbert Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-6Jqhj04Mwv373k_IsAXXJQ39w2HpeyMaPNjgHZ5PqB6GyItI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha made my day. I was greeted with a genuine smile and asked my name. Was offered water and had clear answers for all my questions. Customer service is not dead!",
"date": "2023-07-12T18:10:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Wilbert! We work hard to meet the expectations of our customers, and we're happy to hear Lahnisha hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2024-07-10T00:37:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "541c3d4e-50b4-465e-8518-caa449ed6d1c",
"author": "Roman Sheydvasser",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBnVAErj14v-UEIkTbyLLiEiXqrbsfB8IXB4So46SXq2FF4w9C8g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a great experience booking a storage unit at extra space storage. Lahnisha is the best. She helped us find a great unit that was easy for us to load, and signed us up quickly and efficiently.",
"date": "2023-06-30T10:37:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Roman! It's wonderful to hear you had a positive experience with us and that Lahnisha was helpful in finding a convenient unit for you! We want you to know that we are here to assist you with any further storage needs! Give us a call at (732) 385-3531 if anything comes up!",
"replyDate": "2023-07-10T00:37:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "10ee9de9-148e-4d6d-8b2a-79d0c683256a",
"author": "J Cabrera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnYdcNgkkxc3qgswmH7PkNjhH1YiCUQ0LvltYbaWOtBI71Hnro=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service. Cleanliness seems to be a top priority here. Will definitely use them again in the future.",
"date": "2023-06-28T14:42:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Javier, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8a3cff80-6c6d-460b-a604-fb2c7ecab4a7",
"author": "Cybo Shan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkVBw1M6tbSynBs-9xgHssTiD-71WuobdLs-t8YCxJGY-L1Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The people working in Extra Space Storage in US-1,Edison are extremely kind and helpful. The facility is always clean and I had no issues accessing my 2 storage units with them. I’d definitely recommend anyone who needs a storage unit.",
"date": "2023-06-27T23:38:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Cybo! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d63c9afb-ff86-47ce-b646-0eb7f3ff3092",
"author": "dayou wu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCVaj8oQngMY631RCzCGodhzw-xtegZXPyO5HBQCecsB6mQXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha was awesome and Izzy was very helpful",
"date": "2023-06-27T14:09:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dayou, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lanisha and Izzy! Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "722102bc-e1c4-4324-9b08-81843011e7de",
"author": "Eswar K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxcxkZOT2hBYmg7diYucReyAxdDTOeGVrpBdM4HITGdwTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha is Excellent. She patiently answered all the queries. Facility is super clean. Onboarding process is quite smooth.",
"date": "2023-06-27T12:19:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Eswar, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lahnisha! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5e679865-b9e7-46ed-9b65-c666058023f6",
"author": "Christian Misdary",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZHBePp38pm_HOo5vgf_B29-ThOhfBltvIno_AYQGDALDl1N8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and clean locatio",
"date": "2023-06-27T12:04:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christian, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1d753253-4f7e-47db-9601-0d7bfb9059d0",
"author": "fernando castro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqWyG48F5XA41jH8qtYSt-8X-XXbeD9pG7ohmBr_dfdFBTAbcpnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-27T10:36:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Fernando. Your rating means so much to us!",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fbcb51a1-1c8c-4bb4-bcae-309213955bdf",
"author": "jonathan rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLB_xXGc0srQuEiVwrwo-dX8x__CIDv6dtCdKdLJB3GT9TVEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-26T18:22:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Jonathan. Call us at (732) 385-3531 if you have any questions or need assistance with your rental! ",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b385a88c-d211-43ec-add0-7be07f2de0ac",
"author": "robert burek",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHy_SMVN7xE_dEYaGDWfHWfzIvaCYnxWDIN1LTjQly3gyezbuq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha was very helpful\nAnd quick response.\nI definitely recommend this place because of her customer service",
"date": "2023-06-26T14:00:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent review, Robert! We're happy Lahnisha was able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage.",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ef9cd46c-acee-46c8-820f-d7eeb6aadfbb",
"author": "Nicole Vaughn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhESeqMFpnJq_xOSnr_vfdeRMGUQFINvcpjqesp5EG9DVKcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and convenient to use and get to. They have many different units for all of your storage needs! Would Def recommend",
"date": "2023-06-26T13:13:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nicole, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "caec3760-c9b6-4bf4-a39b-54296a7e5bad",
"author": "VIVEK CHAWLA",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKgDQSpmALMDP3_SBsBB_F6aIoLCjNGPydJelumZfkvfjGzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-24T19:27:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Vivek! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c85e97b1-379d-4462-94f8-52f5fb0fafae",
"author": "Ke Jj",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiZjvg2Y1iZMlDhxMUcHR-ZKIL8AeINzb6JoLb7CBfr8DAIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service clean facility Amish is nice!",
"date": "2023-06-24T17:29:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Ke! We love to hear that our customers are happy with Extra Space Storage. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5b705379-c334-4bc2-9ab1-4c9170cd5629",
"author": "Lueretta Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcNj6n4NQoclmGKDCJEe7ZGCsGaCXOZDGlEE9ya2h94c64lQJe=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady was very kind and professional.",
"date": "2023-06-24T15:31:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Lueretta. We're glad our team was kind and professional to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9ab34533-eba2-4713-8073-cc3f5a492cf7",
"author": "Ashley Goddard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRQAIbR6bw_bUxPVs6zEp5Mo3xATjbPEpWk3SnkSUvPoG0x1Tv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage is very clean. Lahnisha was extremely friendly and helpful with questions and showing me how to get to my unit.",
"date": "2023-06-24T14:38:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Ashley. We're glad Lahnisha was friendly, helpful, and great at keeping our property clean! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6b2ed814-9adf-48d7-9506-f91c7117b6b7",
"author": "Carole redisch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXk31hG5rRRWMWO-Wl5I2J2_M_klmg5jdQxy9hnZW8lr0IvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Storage facility. Centrally located in NJ, Clean facility, climate controlled and after hours easy access. Very Reasonable rates and Customer Support is super helpful and receptive to your needs. I Highly recommended if you need a storage space this is the best place in Edison!",
"date": "2023-06-24T01:43:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carole, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "a0db0b9e-d15d-4fff-ab4e-60bf77592393",
"author": "fidelito Fernando",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWBHiy0nfg3HCw_fXZ4es66yb8NKPsHR4xHjIbNxqkyoGmKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was very friendly, informative and would recommend to anyone.",
"date": "2023-06-23T21:36:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Fidelito, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, informative staff, so we are thrilled to hear that you had such a positive experience renting with us! Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4d47e6ec-884c-4711-b79e-f52e80cac5b8",
"author": "Jay Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlrP1q5YSjza83p0_c5hGk9OIY7d0D8wH8D7fJboMGMZRC2lU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service, staff very helpful and facility is clean. Definitely recommend to anyone looking for space",
"date": "2023-06-23T16:51:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Jay! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fc6f29e4-0537-448b-af1e-4f1c04a13dc2",
"author": "Jeannie Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWOR2SQnZmBskiQ4mNWg2aytLEiW87rZNW67cyoHfWQ7GhkA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2023-06-23T15:28:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a positive rating, Jeannie! We're thrilled you chose us for your storage needs. ",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ca14494b-82ef-4805-be2d-be1f17c61711",
"author": "Betania",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPGr6Vy4mj39UZYynxd1FJksW0ngXvBxfsW4rHJcICBQrmiHhq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha is amazing! So helpful - the facility is clean and well lit- service is great!",
"date": "2023-06-23T12:37:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Betania, your kind words are appreciated! We make it a priority to provide clean, well-lit facilities and are so glad to hear your experience reflects that. It's wonderful to know Lahnisha was amazing and helpful. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "725b04ea-4329-4e35-ba2e-760337207593",
"author": "ILove Kvinesdal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIruaoGIBIcET8FQcsBFENuI2OnJGfwA84UY849LPY6mXUsvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha is amazing! She is professional but still took the time to go above and beyond in assisting us with our move out of a unit.",
"date": "2023-06-23T12:33:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Ilove. We're happy to know Lahnisha has been professional and beyond helpful! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "76499c70-cf6b-4ede-a9e3-07ad73ce6540",
"author": "Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKstIVHxjIEt1BUnMPQYgCs6_TrHvmecNaY7fnUFbTG7cX3qV2_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nish is awesome",
"date": "2023-06-22T19:41:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Henry! We work hard to meet the expectations of our customers, and we're happy to hear Nish hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:38:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f363a5a-d01a-477a-9808-4021e11fa8ea",
"author": "amy olivera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTcy6lPtNHgqe2BSPBdQ_7Kw61K3Ixlw00Ec2Ym-QtJMSjLxf4jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-21T20:21:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Amy! If you need any assistance the future feel free to stop by or call us at (732) 385-3531. ",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de1471b1-31d8-46bb-81e0-f6702e7208b7",
"author": "Justin Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxWdeBYWq0lfxu_cH6Td_BKdxwbmhUGpB-pxsXkXU8SBgutpyf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-21T16:26:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Justin, we are so happy you had a 5-star experience with Extra Space Storage. Thank you for taking the time to leave us such a nice rating. ",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "45a1a537-6a75-41b6-87f0-a057cf83ac7e",
"author": "Victor Velazquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJn5RGeWm-AaznwvQNN7v2onejXc3nPttXet3jJsWIzQCuf5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-21T14:30:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Victor! Call us at (732) 385-3531 if you have any questions or need assistance with your rental. ",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a3bc95e-a3cb-4102-9463-ba88cc2a5c4b",
"author": "Heather Metrik",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-s1Z4-s9LIEMpR-sDJC8b5-da-RCff3e_AuPkgQDjFEGEgnQ13A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Every time I go in with a question I'm greeted with friendly and cheerful employees. My issues are always resolved quickly and I'm extremely happy that I selected this storage facility.",
"date": "2023-06-20T22:44:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Heather! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2da82163-8d15-4c37-9f76-10178c2dbebc",
"author": "Pavina Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv-vhlnYOm3Gi6wAA9cOLHpJxX4LJhov9PSBgeXmzi9mp69g=s64-c-rp-mo-br100",
"rating": 4,
"text": "Great place to store your things. Staff is always available to help.",
"date": "2023-06-19T21:59:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Pavina! We're happy to hear you had a great experience!",
"replyDate": "2022-07-10T00:38:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "95da7e44-a4ed-4592-a208-398713a8ceb1",
"author": "etop1092",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSRM-JP6uvf4IVZelnb-CWlvzrTvTStwfFlASLqJhhx7xbBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2023-06-19T21:51:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Etop1092! We're committed to providing excellent customer service. You can reach us at 888-storage if you need anything.",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db881639-931c-486b-bdf6-91a456057b89",
"author": "Sharond Townsend",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2rwgHQA5DmHyxDcrs9xcgQLPBCI-BjI-Gi6PZwHF66qLA_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Young lady at the front desk very nicely And helpful.",
"date": "2023-06-19T15:41:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sharond. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "677ba6dc-f471-4b3f-a498-67e8b1b0824d",
"author": "Pastor Ruben Andino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMNMK85AQHooARV0C6e50mZFGBCn5bR9YJIYBudo_gXnCuvHK1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service the receptionist at the front desk does an excellent job at making sure the customers feel comfortable.",
"date": "2023-06-19T15:11:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Pastor! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "02641b27-ab64-40ce-9a4b-4696aa4cce6d",
"author": "Lyndon Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ23RKFKvF3i3MxfUHDbNOaGFnFnju3pQ9qm5nw0AVfuzZWOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean facility Nish has excellent customer service!!",
"date": "2023-06-18T12:41:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Lyndon. Thank you for the review. We're so glad Nish could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f80d49af-77c0-40de-8213-ce676c950c39",
"author": "Mark E Stanton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDTyO3fTFItZ2r0NiFKu0QbdTN0KlDAIzNQHqLTZLfBxH8GHGK=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am extremely grateful to Izzy & Tyler’s for their help when I lost the combination to my lock. They were friendly, patient, and really were great in keeping my anxiety down in the situation. Kudos to them both at the Edison Extra Space Storage!",
"date": "2023-06-16T16:08:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mark, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! It's great to know Izzy and Tyler were helpful, friendly, and patient to work with. Don’t hesitate to stop by the office if you need anything.
",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "617137d1-a125-4ec9-9dbb-3f755f0648d4",
"author": "Shara Rudner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSy8AsUgEMLsDnNYU8KjfFUFT9jwcOa3uHXfoEGMv8ejHdCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is clean, well lit, and the staff are extremely friendly and helpful.",
"date": "2023-06-16T14:39:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shara, your kind words are appreciated! We make it a priority to provide clean, well-lit facilities with helpful staff and are so glad to hear your experience reflects that. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1c6d863b-9a19-46d6-a359-b569fe7038a9",
"author": "Sheila Frazer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUexLtzW-kIvSYDwm1lrBkxVj1Z51m8WWTGwWqNCrEfjlJrTjggfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service rep was efficient, clearly knew her job well, and quite personable. Despite being the only rep working in the office at that time, she handled my questions and resolved my matter patiently and professionally!",
"date": "2023-06-15T19:24:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Sheila. It's great to know our team was efficient, professional, and patient to work with. Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a149005e-e518-438c-9f72-5a309266881d",
"author": "Artie Manilio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJN28HKDJrQqSsNuh1EbE2g4dnZl-jmntK7TVzmeUcYB6f--A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Izzy and Lahwisha were AMAZING! Very helpful and knowledgeable!",
"date": "2023-06-15T15:23:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Artie, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Izzy and Lahwisha! Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aca34c75-b519-42c5-8c49-ef3c7f0af8fd",
"author": "Alexa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX99Mv79N61ekpn_dwUvnAUik4NrjrCak_MyZvXKTj9qF7m-GToug=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service, the girl was so nice, so kind, really professional, very nice person, thank you so much, great experience!",
"date": "2023-06-14T13:48:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Alexa. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3f27a217-bf6c-4ed7-a489-11fbea5429bf",
"author": "Ryan Makarem",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAoZkmk-p6PmAI84v03ZSV56-BaD8saYTTUqgFQl-xJiKnanSA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-06-12T20:29:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Ryan! We are so happy you had a great experience with Extra Space Storage. ",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b710eb72-951c-4380-aeac-d573d1aaf89e",
"author": "Michael Mancini",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPbgGzdjxDaUqPW4DoPdS8TW-hIgpxnAlJj9jsQ7-Kr3GDIwKR=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-12T17:35:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Michael! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (732) 385-3531 if you ever need anything.",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "688eb5b9-d734-436f-9797-401d5be6b683",
"author": "Maria Briguglio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_FGYNZ6yZZYShNOcSBeLfVMpV5Kco44oly_n3jcEP6wNK0Zw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I enjoyed my experience at getting a storage room. The process was very easy. Izzy helped me out so well, patient and kind. Definitely recommending friends and family to come here as well to help all their storage needs.",
"date": "2023-06-11T16:56:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Maria! We're happy Izzy was able to provide a smooth rental experience. If you ever need any help with your rental, come by the office or call us at 888-storage. ",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d45a797f-1a0a-4fee-84ba-adfc78143b98",
"author": "IPG Counseling",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUllwQhCgBwBJQM66M9ouirgZ2YlsMiguKvqe5HmBa9glvHpxP2=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-11T13:55:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Ipg! We are so happy you had a 5-star experience with Extra Space Storage. Don't hesitate to give us a call at (732) 385-3531 if you ever need any help with your rental. ",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07cac1d1-a991-499c-ade5-7d2cec3abb6a",
"author": "Maria Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu-W-6WL6ebgLIVgNRY0Ddm1Z8ZxSatz6QToAVniePi5-n6Y65=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shoutout to Izzy who made my first experience a really nice one. Thank you!!!",
"date": "2023-06-10T22:51:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Maria, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Izzy! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b47e31a-81ca-4b0d-aa55-a0a591e58615",
"author": "Vanessa Jaimes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-uECc8L5GhIvsv8rA3CFDFgRJO5Wl2PKkL7fmcaxQiigWqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "So helpful thank you",
"date": "2023-06-10T19:12:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Vanessa. We're glad our team could help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:38:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f2b26d4d-8bbb-4727-8969-bd19b0f7d665",
"author": "daniel acevedo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4iVe2QAGFXUhI7ZyVuuihcixO_YEvrYKZZfXwF96DCXE50g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean storage and temperature always very cool inside , staff very profesional and care about your storage needs i definitely recommend this place .",
"date": "2023-06-09T00:42:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for renting with us in Extra Space Storage, Daniel! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space Storage customer. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE. ",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1fcdb4dd-af48-4055-aef2-552545142d23",
"author": "AL B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuNNqxbEYwaIoYkBb2Yo-jfUihH0NmQN0xuOCaOhpxFWLloCUP=s64-c-rp-mo-br100",
"rating": 5,
"text": "staff very freindly",
"date": "2023-06-08T20:11:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Al! It's great to know our team has been friendly to work with! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50279382-0786-4036-8848-29e66632cea8",
"author": "Glen Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgpdti_Fkuw_EkdOgsabynwoVf6OEwYgVU4kHOY1EXJAi8WQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-08T19:16:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Glen! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ff682ec-5d55-43df-b3fc-598bd331e159",
"author": "Ez movers & storage llc",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSIUYDNnkFFehhuLMeZ3wIc0XyCm3GDftlEUi0ZSVzRI24Z5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Izzy and Lahnisha are amazing and the facility is very clean!",
"date": "2023-06-06T18:14:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Tariq. We're glad Izzy and Lahnisha have been amazing to work with and great at keeping our property clean! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2d8df929-9ccb-423b-a50b-6e2382606b09",
"author": "Yren Berry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQDx0lPpKuU4oB9_e8ZDZobqeWbW4aKFtB1zQjD3dG5k6Efg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha was incredibly helpful and knowledgeable! I would recommend your facility to anyone.",
"date": "2023-06-05T21:36:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Yren. Thank you for the review. We're so glad Lahnisha could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d9c6173-bb1a-4ff2-a981-2a82256f6573",
"author": "Jean Baptiste Jeanty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhhTtdtUlMrePF3w9dKdelBNn6VovNcbE-AyjdQAypsENTcPji=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2023-06-05T15:48:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jean! We're committed to providing excellent customer service. We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a83943ad-1cc9-4aff-b05c-6ad3e4b9a1c0",
"author": "Muhammad Farooq",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJm7HXQ3bL6aygsG4fCEwcp8pcWsE49hps1fF58CSaw1j0hM0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service Lahnisha is the best",
"date": "2023-06-05T15:27:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Muhammad! We are glad you had a great experience with Lahnisha. As always, we're here to help at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e86272e-a95e-41a7-9f93-13ce1b60cfb0",
"author": "Joli Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAxh8BjTXY6_4k2ILST9X6nTMV70gE1uqKu93arRnmBlvNzCqc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha was amazing! I had a lot of questions since I’m trying to trouble shoot setting up storage for a family member who lives out of the country, and Lahnisa was so patient and kind in listening to all of my questions and concerns, and helped me figure out a great solution for my situation. Great price for the storage unit as well.",
"date": "2023-06-05T14:25:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Joli. We're glad Lahnisha was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "bcb861fe-d2a0-4098-aee5-1249b9bf0d9a",
"author": "Antoinette J Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsLis0Ykuq9GtNsWg0_rBOmfeHZ8xRkk2MKz6mCNEfxtK8ig=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-03T21:16:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Antoinette! Don't hesitate to reach out to us at (732) 385-3531 if you ever need any assistance. ",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0dd0895-0ff5-451b-8bb0-80e8371d10a8",
"author": "Kids Need Support",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCX5Us3olqhz2a2L8a0g4gus4ITr0-lIBVPo48MEUbOrsCjAc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean site. The manager Lahnisha is professional, courteous and overall knowledgeable!",
"date": "2023-06-01T02:06:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kids, Thank you for taking the time to leave your feedback! We pride ourselves on having a courteous, knowledgeable, and professional staff, so we are thrilled to hear that you had such a positive experience renting with Lahnisha! Feel free to swing by your local office for any further assistance!
",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ea9612f6-1c80-453b-8c03-945cc8bb8890",
"author": "Tootsy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwHBZSuelNWaOhW1Z9xUFnLMLEZVKfyIukyKJpC4qQCeH7eCHy=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-31T21:10:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Tootsy! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48f005d7-eea3-477c-ba45-b61680028994",
"author": "Katisha Wade",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwf23HDA5kvI32Gd4aTsBggajcSLAR0n2Fj7lv4rrFo5i4rip_-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha is very helpful and this facility is one of the neatest extra space storage I’ve been to",
"date": "2023-05-31T20:54:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Katisha. We're glad Lahnisha has been very helpful! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f9f232b1-b4b6-4078-9130-6e0969c30f11",
"author": "Raymond Daniel Javier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTRzSo_S7t07jxaS_uAS1JcXWheetUvV0gTiIX4vnYUEfxQVws=s64-c-rp-mo-br100",
"rating": 5,
"text": "Gave us a great tour and answered all of our questions!",
"date": "2023-05-31T00:54:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Raymond. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "58ca0a4b-a552-452b-bb93-3a6eb6d19fb2",
"author": "terrence morrison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNXgeKrU14Ws1Du9NH7KHHdXMvgURWFDPrxRLhcWbkZ8yDDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-30T19:44:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Terrence. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b16c8341-1e3a-4891-aefb-7df8612b7cd8",
"author": "BMW M8",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaAoF03pR74OnzM5lXY0jlUnpdpdFzWprdjjP4iWJdX7Exvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just rented a parking for my truck in here. First I love the customer service in front desk ( Lahnisha & Izzy ) they made the process so easy and smooth . And there is a gate and cameras that it make safe in there. Place is very clean. Thank you guys.",
"date": "2023-05-29T20:53:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Bmw! We're so happy to hear Lahnisha and Izzy were able to make your rental process easy and smooth! Give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "5c5e65ac-94fa-4af5-8bad-52c2a673cf85",
"author": "Vasudevan Rajagopalan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuzvIBeaj4agD_S1oHseiHEsDalnxTTWTGAM9Aukvf0QDozQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "No hassle renting and using the facility. Very friendly people at the front desk making the move in pretty easy. Thank you!",
"date": "2023-05-26T22:49:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Vasudevan. We're glad you feel good about storing with us! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "659b285a-7760-40a5-bf1f-ccddbd4dae19",
"author": "petra schein",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_bGAe_Zh0TYyt6XG_pRU834XJ_zkku-4J1cbayNWXQZenUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility off of Route 1 is super super clean. We have been a customer since 2009 and it has been excellent. The staff is friendly, helpful and accommodating, in person and over the phone. I highly recommend this facility.",
"date": "2023-05-23T19:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Petra! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.\r",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e1038fc7-8ea2-4470-9b4d-f24d371d8203",
"author": "george matthes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHBXFIXG-qiKJn-B2ILiyBb1PlunB69g1Sve9FweUyHq3WVt9f=s64-c-rp-mo-br100",
"rating": 5,
"text": "★★★★★\n\nI've been a proud renter at ExtraSpace Storage in Edison for a decade, and it's high time I sang their praises.\n\nFirstly, the facilities are second to none. The units are spacious, clean, and the climate control keeps my belongings in perfect condition year-round. The security measures in place also make me feel confident that my items are in safe hands, a feature that's absolutely priceless.\n\nBut what truly sets this place apart is the people. Among them, Lahnisha Thomas stands as a beacon of exemplary service. Over the past year, Lahnisha has gone above and beyond to make my storage experience not just convenient, but confident too. She has this unique ability fitting the right size unit for the right size need for storage.\n\nIn essence, my 10-year journey with ExtraSpace Storage in Edison has been nothing short of spectacular, with a huge part of this owed to the relentless dedication and exceptional service of Lahnisha Thomas. If I could give more than 5 stars, I would. Highly recommended!",
"date": "2023-05-22T18:19:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being a loyal customer, George! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We're glad Lahnisha has gone above and beyond to make your storage experience not just convenient, but confident too, and has this unique ability to fit the right size unit for the right size needed for storage. Thanks for recommending Extra Space Storage! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "3ade927e-4f9b-4d02-8075-221e2df608ce",
"author": "Mia Rose",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBww4YT2zT0dXT096hVL6v03TLXHp1J2i-GkYxI1RPYmBQ7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-19T21:57:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Mia! We're so glad we were able to meet your storage needs. ",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22c951bb-a23c-40d9-90ca-e961fb84234c",
"author": "Carmen Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVk8CdkRoc5ktDB190aJ7wuUqQkqOIon0hviHoMlOc-tuUN5yy2jA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always willing to help very courteous",
"date": "2023-05-19T21:29:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Carmen. We're glad our team has been helpful and courteous! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8be08a6e-e51b-404e-874f-1d48f11ff2ab",
"author": "Andrea Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV02wUlWEm6swXx5QWbp-sDwpTLgA8LC_lsJDgUV_OZe-T7A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We are new to this storage space and find management and staff professional and friendly. They know your name. 😀\n\nSpace and facility is clean and well lit and secured.",
"date": "2023-05-19T13:02:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andrea, your kind words are appreciated! We make it a priority to provide clean, well-lit, and secure facilities and are so glad to hear your experience reflects that. It's great to know our team has been friendly and professional to work with. As always, give us a call at 888-storage if you need anything.
",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "6f434fc0-e36c-4aef-9c74-1336239d3bcd",
"author": "Christopher Oliff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpT3UWGvKnAM9RFRYpw-CxTC7Tx9CnIO752YK4WWRAV8kMbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-15T13:42:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a 5-star experience, Christopher! If you ever need anything in the future feel free to stop by or call us at (732) 385-3531.",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2e1917b-6225-4593-9c19-b101326b9178",
"author": "Labooba Mint",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlIg4FNK72tigy7n9F8v58sUTTJsg2u7EeDsNvRnXNyGZzFiNh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "816 Route 1, edison NJ location ...I do not like to write reviews but for this location customer service I am very happy with the service I received today .. Ms. Lahnisha the store manager was amazing .. she was working since the morning shift and she suppose to close by 6pm ..we called her and told her our situation and she was so happy to help us going out of her way. We are very pleased with how she treated us with respect and good manner. Thank you for the great customer service...\n\nSo I came back to move out and Lahnisha was amazing... she deserve a raise or something ...great customer service!!",
"date": "2023-05-13T18:52:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Labooba. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ms. Lahnisha. We are here to make sure that your experience stays great! Email us at customerservice@extraspace.com if you need any future assistance with your rental.",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "427d04c5-d8f3-499d-b9c9-016d75ac819c",
"author": "The God City",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpH84pDNjLFw8juxe_rqGqoY4qYF3Ft2nQU1DkEGf3pxH4lIm1=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lanisha is a very good and helpful manager",
"date": "2023-05-11T13:45:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi The, thank you for your review. We're glad Lanisha is very good and helpful. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. ",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b94b6249-0125-470b-a3a2-d3dfdd13075d",
"author": "King Ace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJPDIf1tbWhOh0V9KcZ57XEyK-V_KaEPiAd6D0SoCs8j1QBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha was VERY VERY HELPFUL !! She assisted me in everything I needed to get my unit ready , place is very clean and staff was easy to work with",
"date": "2023-05-10T15:54:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, King. We're glad Lahnisha was helpful and great at keeping our property clean! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5ace4420-3263-42e1-b4cf-070f59f91c8c",
"author": "Selena",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVf6Pj5eic2Z-DJ61PrhU2BgbcG9DAVQ0qxhNLn4Nn_n_DDHqs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Location is very clean, organized, and Lahnisha answered all my questions and provided me everything I needed to rent my unit.",
"date": "2023-05-10T14:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Selena. We're glad Lahnisha was informative and that you were met with a clean and organized facility! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "44e46900-8c74-43cc-a026-63521fa99e56",
"author": "cb george",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlVKyRbzB8kt1YY7FssI9JG2_lbCOY2L16P5WeJle3GGnRoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-09T17:07:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Cb! Thank you for being an Extra Space Storage customer. ",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51935990-0d76-40d3-991c-3cbdc81921af",
"author": "ludens99",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4wsmDYZaegxi3iOcG4u9b1_qlabJOYHXyZTRSwLt4d1b1DA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place here.",
"date": "2023-05-09T15:57:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Ludens99! We love to hear that our customers are happy with Extra Space Storage. Feel free to swing by your local office for any further assistance!
",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "064547d0-f4a5-4cd8-b9a9-25b5258ad874",
"author": "balalala jiujiujiu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZkwS7JLJK9oLAlb9DhUlDYoqRE72CPkVnQ6JdcgDck8QYOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-09T15:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Balalala! We are here for you if you need anything.",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "20d3f000-8ec9-4d82-8a2c-2856435e7dcb",
"author": "Noah Friedman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZDkLunbhqieebN-pqpM40WmJZimDGZ9c0-uEl29oFH5ugrg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-05-08T21:27:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Noah. Your rating means so much to us!",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f447e36e-7530-4ef1-bc52-f641121acfb1",
"author": "Marian Valerio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcdEv3AalebGTVt_F9SSXfBu7jcxv0YZ32Xg1aDOzqP7yKPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!! Employees are very helpful and polite.",
"date": "2023-05-07T14:01:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Marian! We're committed to providing excellent customer service. We're glad our employees are very helpful and polite. Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "29855ce8-1df0-49f1-88df-a317b1159937",
"author": "Anthony M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqb8Tv9SjCHQfUYoMlIS59Pd2anIXhxkM7w6f8Fk0p87z-0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahniasha was very helpful and knowledgeable. No surprises",
"date": "2023-05-06T15:54:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Anthony. We're glad Lahniasha was knowledgeable and helpful! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bf0743b7-5020-45ee-ac3a-8f0ad1c85624",
"author": "Sharon Stanford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXMp8cjFSvSeQTqBKCRZumPwwiiFkqw_8s2_QZUi8Pfl9t2ke8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-05T18:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Sharon. Call us at (732) 385-3531 if you have any questions or need assistance with your rental! ",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3662e6fe-cd9b-446a-b278-70f2b2baf1fd",
"author": "Adrienne Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICDs9aLPjRBX0XixToUyFHntji-dtHBC9QS0g7DJ1bi6ePOQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience!!!",
"date": "2023-05-03T01:02:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, Adrienne. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. Don’t hesitate to call us at 888-storage if you need anything. ",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b1683ce-69d1-4b08-b2e3-bd74d51cb46b",
"author": "F34R.K1NGCL1CK",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlGNbCenLXBSTwRlpWpOl843UX9z7jV0onbppuT_eHVEyg_t4F=s64-c-rp-mo-br100",
"rating": 5,
"text": "It’s pretty clean and nice service",
"date": "2023-05-02T21:01:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi F34r.k1ngcl1ck, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e9f75b2f-0098-480f-af4d-b9a81bf86c7f",
"author": "Spring",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMfA1OOMM7PoRzLnFXkCRPD9cIVFoxbAJm51eHGGeh65fUzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha was amazing!!! Her customer service was more than what I expected. Thank you so much for a smooth and knowledgeable experience.",
"date": "2023-05-02T19:24:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Spring! We work hard to meet the expectations of our customers, and we're happy to hear Lahnisha hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "585c9b13-affb-4738-9dd7-fb046c3b4683",
"author": "offmars",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9KlCxEZVq9likGGokFsW0TnseTilUA-oENEBTKaVRrIHL0Ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-01T19:22:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Offmars! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "264a59fd-9ff0-47a4-9af1-fa636184c7bf",
"author": "Andy H.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZVtqNbDWKnxjUbvBT5hzGIuNPLSEnE2PV9G_HBQFCgRon2yS-=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-27T21:00:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Andy! Your feedback means a lot to our team.",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da411625-6bf3-4ca5-b5e1-97cdd5362cf7",
"author": "Zeyue Li",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZgLTIcIohgFOaqkizpj01imSSJh-i5BrmTwvVHkFSjeNat8aL=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-27T21:00:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Zeyue! If you need any assistance the future feel free to stop by or call us at (732) 385-3531.",
"replyDate": "2023-07-10T00:39:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f582d102-3902-4c61-8de3-c6fe9e655eba",
"author": "Kevin Dinh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJw1CXHHLv0Y-sAB_CtgivNhqQ_HTIFjnRIIRuEXhLXNmLVvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-27T20:58:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Kevin! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b9fd3c7-ea1c-41dc-a9e3-2094759de683",
"author": "Rishabh Shetty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI18rywnD_6Zfttjo6YV6sMtYzT3uriiGEAD5GwCVnJIxnV8jjT=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service , big thanks to Lahnisha for being so courteous and helpful!!",
"date": "2023-04-25T21:44:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Rishabh! We work hard to meet the expectations of our customers, and we're happy to hear Lahnisha hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e0ab207-5921-4e6d-8747-94b1bcf827a0",
"author": "sandy Productions",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiHxXHg-_tX1x7Klck7sch4iOj2VTbEfsEAtiM87d2woBwKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha thomas is awsomeeee ! She was soooo helpful and kind to us. Awesome storage, and if u get chance to meet lashnisha your all problems will be solved.",
"date": "2023-04-25T21:43:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Sandy. We're happy to hear Lahnisha has been awesome, helpful, and kind to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d6a46843-ceca-4881-b0fb-db5f44eff2ba",
"author": "deepa pais",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-1gqsa1g9HJ3ZfELlIcBOKOSP37ooWCfiLNn2Smi_-5VAkg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I love the lady works here and her name is Lahnisha. She is super helpful. Will recommend this storage unit to everyone. Neat and clean place to store all your extra stuffs.",
"date": "2023-04-25T21:43:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Deepa. We're glad Lahnisha was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "77c20346-5718-45bc-ab0e-c516e684032b",
"author": "Tariq Zaza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnT_kBXEayh7UIeBbfDX4Vd-uI21f367VxcxVJiG_zkR0iOA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lahnisha did help me out renting my parking spot and she is super nice and super helpful! She made the process so easy and simple .",
"date": "2023-04-25T18:20:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Tariq. We're glad Lahnisha was able to help with your rental process! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "3b6ccb56-39ed-42bc-8cce-e9219b3805c4",
"author": "Bruce Herniter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdoZN2Eh9kG25eL-0J6qB4T1xhL9xWI7ZxfnwVOm01q0RQ95Z7tA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sign up online was easy and quick.",
"date": "2023-04-24T19:31:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Bruce! We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call if you need anything. ",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f25e4cce-da1b-47cf-bf2f-195acb023e19",
"author": "Letitia Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBTwFEFrZAZkkRvjN4OI5oKni173L6HQ0rayRnE4yNEH7QMPQm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy to set up rental. Very helpful and friendly staff.",
"date": "2023-04-24T17:09:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent review, Letitia! We're happy we were able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage.",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "90e968b0-bfac-4eac-a91b-7747a6c6cd4d",
"author": "Alex Lajara",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOPbwzFL0YJwCX_dDKZ9ygcdEsMV-wUnmvVKzsxOHrvNMdOJjT=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a wonderful experience.\nGreat to feel at home as I’m transitioning in to a new home.\nLahnisha was very helpful and extremely knowledgeable.\nHi 👋 5 and I highly recommend this place for anyone in or out of the area.\n\n04/21/23\nAnother great experience at the Edison location on Rt 1. Lahnisha really knows how to take care of customers.",
"date": "2023-04-21T17:28:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alex, thanks so much for your review! We are thrilled to hear your experience was wonderful. We're glad Lahnisha was very helpful and extremely knowledgeable. Thanks for recommending Extra Space Storage! Feel free to stop by the office if you need anything! ",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3299fb1d-41ba-41c6-9a25-b292ee2e402c",
"author": "Russell Morley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGb-UWJWvghYxe45fAYU3eo-E559TCnVQnLqgAoQJ6eYGRjT-i=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yusuf was very patient with me and helped me with a lot, the code to enter, my unit number. Etc. I've moved to the West Coast and have forgotten many of these details. Good job!",
"date": "2023-04-17T16:29:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent review, Russell! We're happy Yusuf was able to provide a smooth rental experience. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental!",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "4a41baf7-01ca-4082-a0c6-c59772f266e4",
"author": "Heleen Mendez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJKda7awymHYCxcKNmSshTG09ZwjhIXk63xWSy4DxXj4sDGkjB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, professional and so kind!",
"date": "2023-04-15T18:00:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Heleen. We're glad our team has been helpful, professional, and kind to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c6e651c9-5ef5-4385-b6b9-aac4f3b599d0",
"author": "张德辉",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcJGDSIA3oDIsqDMIxAXVaBpETXfb8vzu1beODsZ59JkLcJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-13T17:24:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team works hard to keep our facility clean! Thanks for noticing!",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef31b162-df49-43ac-a451-b0fd7d17367b",
"author": "Amo S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2U2UVCvvEoiOcRBFL0AN2bbn03xiTlBKKY3B7PyCH8cGvRnOF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yousef was very helpful",
"date": "2023-04-13T17:24:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Amo. We're glad Yousef was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a6d2652-ee61-48f0-b887-29f9fb64ed86",
"author": "R G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXvudNmBKmmMb552afywBXotZEG7byp23XgrGFKdaluvwU8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service — they're very helpful — plus, the range of spaces is great. In addition, the entire facility is well-maintained.",
"date": "2023-04-13T13:49:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, R! We know our customers value well-kept facilities and helpful staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4f9edae4-7bbc-4b0c-9221-52be9a708def",
"author": "Brandyn Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFfAnKvjGjwIibYzT9zyR2bcorXCxwzoj35DgulxpQojXL9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was very generous helpful and professional",
"date": "2023-04-12T21:20:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Brandyn. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bd0c4527-32b0-4ae8-83b0-2fc2b5e68bc2",
"author": "kharry sporer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfPtecNOkXa8jjIhLUqZR_nblsGdVtiYA23w4JU2tHWGYK0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just want to say I am very grateful for Lahnisha she has helped me tremendously and would recommend Extra Space Storage",
"date": "2023-04-11T12:30:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kharry, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lahnisha! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cce56549-195b-4f91-8522-6e4751086207",
"author": "Gregory Mockoviak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN0fY_NIG114CRFQZPlVJLIwviYTFCLzTzPCmusnwoTxGMKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah is the best",
"date": "2023-04-08T15:38:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Noah is the best too! Thanks for the positive review, Gregory. If you need anything, do not hesitate to reach out at 888-storage. ",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b542dcd0-0ff8-4114-9b17-9be261da009e",
"author": "Hazem Abdel Wahab",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0Fc0MlgI4ZYMl7CYaVc_nGevBLoXPtYsQ0pXoKLGdBKM-2Qiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha is awesome, she is the manager of the place and she is smart and has a fantastic memory.\nShe makes things easy and she is very straightforward and honest.\nI would recomend the facility she is hanedling just for her expertise and of course its a nice facility.\nKeep up the good work Extra Space and Lahnisha.",
"date": "2023-04-08T15:17:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hazem, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lahnisha! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b6b9043b-bc69-4b07-b23a-5a51a44c595b",
"author": "Papa Loulou",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTPVydwuCYaW3RyIgymLPVC0zMNY__mgsXKqyoOZZpKad9TrQs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Yousef was very helpful From the beginning to the end thank you",
"date": "2023-04-07T02:42:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Papa. We're glad Yousef was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6ff4c6d7-44a9-465d-bbfa-f72c7ca982dc",
"author": "Sean Gutowski",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzkPtB7a_BHFYim9IMNu_681fAdDRCLpO2ijWa7q5aNBgY3SGGhQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-04-06T14:28:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Sean! Call us at (732) 385-3531 if you have any questions or need assistance with your rental. ",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b773ad90-9620-48bb-a37d-652c28748814",
"author": "Yonatan López",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWKgrLDTh1WIgGOEVeQ61Ii83YB_QgshaBmPKgrQThqloSVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-05T19:03:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Yonatan! We are so happy you had a great experience with Extra Space. ",
"replyDate": "2023-07-10T00:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b06a9afb-11f3-443e-87e1-8522516ab886",
"author": "Obdulia Fontanez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZENpiaMq6Yn4UtSVLY9WuGsJszOsz19Izf2b8rdArrqDmSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service all the time I speak or meet with the staff at the facility",
"date": "2023-04-05T16:58:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Obdulia. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe00fe2e-98ef-4259-a279-13c3922e20ef",
"author": "Annie Gutowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH7_U_6DTXSTS5VaY7J7Lh7ZCXqg3V2issaIKx5hrS3VKgMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yusuf was incredibly helpful!",
"date": "2023-04-03T16:33:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Ann. Thank you for the review. We're so glad Yusuf could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "da9ffd8e-ffda-403c-af35-1f684d1cdef6",
"author": "P l",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJka91TZd156UtyeAU3bCJ_XJf5PN10xCwM0wLcCzuqiCE_0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-03T13:42:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a 5-star rating, P! We are grateful to have customers like you. Please let our team know if you need any assistance or have any questions.",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "425c1475-f075-4ddf-a30a-459525483b62",
"author": "terrel johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgiEK4UE--t3PbX3gPBbtmTRWznJ-gB9fvSJa9AbtZScFB5KU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-29T02:41:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Terrel! Please let us know if there's anything else we can do to assist you with your storage needs. ",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d6065af-c9fa-4d22-ab13-84c23e821d9c",
"author": "Shandra Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYAcHYolfBYo6P6MaH7DXoiC6UF4bVXm4vE228RaEap_BIsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha was super knowledgeable and helpful! She helped us find the right fit for our needs and helped ease the transition of an awkward timing situation. I'd highly recommend this place to anyone.",
"date": "2023-03-25T17:16:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shandra, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lahnisha. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88b85cd8-997a-4c07-9f44-8af8c19762cb",
"author": "Yencil Gomez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgOLqGQiyGWPYDia2U8aUIhTjmt0502Z6j26VNS0dJpMA2Nw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lenisha is was very friendly, was really helpful getting my account set up. She makes it fun and easy. She made sure to explain everything and I overall was very satisfied with her work.",
"date": "2023-03-24T21:45:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Yencil. It's great to know Lenisha was friendly and helpful. Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c16072b-7f8f-4200-a364-c7b3f66bcebe",
"author": "selina kofler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUislZmj-4Kz3zdgYqIqJcdYwY4AuGZnAgO1jOQI73p5hd_peo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lenisha is great, she is super friendly and made things really easy for me. Her people skills are great need more employees like her.",
"date": "2023-03-24T21:38:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Selina. We're glad Lenisha has been friendly to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7661e60f-e1c1-4a6a-a152-5b9c9eb2b509",
"author": "Dee Shannon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocId8Nj8CU3QuhUqTR8QpU740PglkyzqzfN1byODvWz_cK4zrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lanisha not only beautiful and kind but very helpful. I met her today while moving a nice woman maria and I'd love to meet her again.",
"date": "2023-03-23T17:12:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Dee. Thank you for the review. We're so glad Lanisha could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fb5d5968-3584-48ef-a65c-64386036a17f",
"author": "Brown Paper Bag",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-ESWhU9GD8WRCRHcb90LoUF0aqSj1eTgFVYjUlfCpjoERCzo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service.",
"date": "2023-03-22T23:26:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Brown! We're committed to providing excellent customer service. Feel free to stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e750cfe-8dce-4f95-8f88-d5354a2b3168",
"author": "Shaun Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDlryTp9OEtRkvctO9iSGRAYe9YVf7ODzCyoV8fx9qARU6zA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and friendly, and great customer service, ask for @LAHNISHA she’s amazing 👌🏾",
"date": "2023-03-19T17:19:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shaun, thank you for your review. We're glad our team was very helpful and friendly. We're committed to providing excellent customer service. We think Lahnisha is great too! Feel free to stop by the office if you need anything! ",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f01ff6ac-51fc-4c63-b0de-b0a24f577b35",
"author": "Claudia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfBl9ozPu74gwfIt6eG7s43GC3hDixXkqwquksJC8kTd10ROLW=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-13T16:11:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Claudia, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5dec3a7d-ca59-4476-b2a6-c32a68e8b5ac",
"author": "Sandra Farfan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKSqR32-znmWwRa54cDn3Uiw5xnyf3B7TM0wSBeZffeVMqVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-12T16:20:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Sandra! Don't hesitate to reach out to us at (732) 385-3531 if you ever need any assistance. ",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0589fb64-096f-4939-9c23-021cba1aefe6",
"author": "Alexander Sadik",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnrE27nuymni7eFxGs5Iw4_499dy6OdHpagGLwzNsoZTT7kHdJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the pleasure to speak with assistant storage manager, Yousef Agaiby he took the time to explain to me professionally how big the sizes and what’s the different, and he was trying to make sure that the storage that I was looking for it was fit my need.\nThank you so much for the experience and the great attitude that you guys got to serve your customers",
"date": "2023-03-11T21:30:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Alexander! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Yousef was able to provide that for you! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f835b24f-cf96-4563-ae24-2bd623f94d8d",
"author": "RitzyGlitzyGirlzClub",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvx9Y0wd7dv84HknltcG28sTMPA50aZu8UYHZofCyJofzAfXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha Thomas was awesome!!!\nShe was very knowledgeable of her job making us feel very comfortable with our choice of storage. Thanks Again Lahnisha",
"date": "2023-03-11T18:43:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Lahnisha Thomas is great too! Thanks for the positive review, Ritzyglitzygirlzclub. We're glad she was very knowledgeable about her job making you feel very comfortable with your choice of storage. Feel free to stop by the office if you need anything! ",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "edb0bd0e-0a02-4608-8b6c-e85cb6e3b51d",
"author": "vishnu patel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_QvPhZkKRYoIxUA_7njwViJ5KQAj0GGbAgeOLwuVkf2WsdgAG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff and also reasonable price",
"date": "2023-03-11T18:34:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Vishnu, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "91599e60-5e39-470d-83de-61739c556720",
"author": "Jose Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsjlNTUZwlTXbfqlvl5JiexpUj0lzLf7ei9tFnQx_JNDspSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yourself was very and helpful answering any questions and concerns I had. Really professional.",
"date": "2023-03-11T18:05:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jose, thank you for your review. We're glad Yousef was very helpful in answering any questions and concerns you had. Feel free to stop by the office if you need anything! ",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bd975dd6-1531-4090-8086-de06e79688a1",
"author": "martin angeles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzYGhqAZiCRzCmrJnXwsiXsIO0ysN9t0y90udQkp2LtuD4sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-08T19:36:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Martin. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "741b65ad-8fc1-4185-9c95-7bcf6e668b9a",
"author": "Linda Ozzidi Ombe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwiZ6FaipjxeOj0kUdlu83VeaNlFof-UhFRNgNWw1mpKn-fQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-03-07T20:36:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Linda. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "268462bd-2296-48db-9cb7-050e1abccbe9",
"author": "Andre Mason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZZMtUcp70S1-8NNC9cWhF8zlo23UakF-yVr_2ceHdbt1Q5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-06T22:50:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Andre! We are grateful for customers like you. ",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b07387a-9385-43d5-9231-85000f9b3a70",
"author": "Bill Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFuRcsMdyrtgrXNAugau0eLoyK5QKY_Kb_1YfIh4K0LAhB0g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean establishment with nice lockers and friendly staff 👍",
"date": "2023-03-06T22:34:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bill, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if you have questions at 888-storage.",
"replyDate": "2023-07-10T00:40:14.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "6304ddf1-1d6d-4332-bdfa-ef55bd1268a0",
"author": "Jeanette Kohrs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb-f55i72tGFaJpyeaoL0U3ft7v1xLhPfB_oeu5T9DFuu02Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "❤️❤️❤️",
"date": "2023-03-05T17:52:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeanette, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1488b2a6-b34e-4d29-8a17-a79dfc21b5f5",
"author": "Fredy Kababi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICRnoTIuC2AmNhV44-IU8JlDe7HwgAChQqz-mH2btqUdixUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-05T14:27:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Fredy! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e662a93e-0839-47ef-a2a8-e7350bb50c0c",
"author": "Shanel McKinnie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKr8qkKkT0WjAaAFOsNVCkxFDzSqm67Zmc1LstGlrdi92rB9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yourself & Lanisha are wonderful!!!",
"date": "2023-03-04T21:35:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Shanel! We work hard to meet the expectations of our customers, and we're happy to hear Youself and Lanisha hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c61bac1f-7004-4d8d-acb9-861000da6fb3",
"author": "Justin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-1123HeCHZwCd9bqM5dehYiDi-WKK7jebzwrvU9wYDcbc5ODq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service",
"date": "2023-03-04T21:33:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Justin! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (732) 385-3531 or stop by the facility! ",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55780db4-5c69-49af-bda4-1528d74ebe44",
"author": "Luis Miguel Gomez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWNdVqWVkUJcapEzLouVIRnRaZoNxHsYTjZLR4ZLoijCSGNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha was a pleasure",
"date": "2023-03-03T15:16:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Luis. We're glad Lahnisha was a pleasure to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "084e0429-b7f0-478b-aa74-9aaca7c59bac",
"author": "riley cathrall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLxxf_MMJek34dpoF5-a0-Yp9dBPzYgKsmYwWeajWNUdIVqA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Have had a unit in 2 other storage places in the same area. This place is by far the nicest and also cheaper.",
"date": "2023-03-02T22:00:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Riley! We're committed to providing excellent customer service. Email us at customerservice@extraspace.com if you need anything!
",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b1dc8506-7e9f-4835-87b6-88771b78e067",
"author": "GURUMOORTHI N",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHLVGi_STZ8lvAySrdF94_qOy8kr37UWRYA2FJeI3ly440ig=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-02T00:16:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gurumoorthi, we are so happy you had a 5-star experience with Extra Space. Thank you for taking the time to leave us such a nice rating. ",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a1a6314-b0e5-414d-86bd-821143ba2587",
"author": "Ramon Suarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLs4PPzVG2W8V9yCcliCGt_bjVOaYYIsKUhoDHJ0voYhWQ5uQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff",
"date": "2023-03-01T16:28:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ramon. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "973211c6-e3db-40fc-a547-e09cc97d17c3",
"author": "Renee Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSoGnwtow3-cuQlsVhUJLpG_XdnE5QNbVJrMnACsYLDJENGXJu=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-28T22:55:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team works hard to keep our facility clean! Thanks for noticing!",
"replyDate": "2022-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a3dc444e-37d3-4552-aeb9-61dbefed9eab",
"author": "Carolyn R (Carolyn)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyR8GasCSXFXB_ottyXOHC3Xit6WURn00iz8lF_ApMTGadow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The manager and staff were amazing! Great service! At Iselin location by route 1.\nThank you",
"date": "2023-02-28T09:44:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think our team is great too! Thanks for the positive review, Carolynn. Don’t hesitate to call us at 888-storage if you need anything. ",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f81d347c-b248-454a-8981-b4c68052398a",
"author": "Patricia Myers-Hancocks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgfHvJj2OxXEFUX8-0IdrPJICwCHjSghksxi9Zo5eNMUUIFHs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful staff! I needed help locating my locker and she was kind enough to walk me to the locker and make sure I had all I needed.",
"date": "2023-02-27T22:04:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Patricia. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5c38e43f-6b43-4bad-a996-40293b77f747",
"author": "Eddy Claudio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaJsi76WqwutsTulHO2dVwswpjaT7oDlsiLK_VeVKIHpU1xUec=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff\n! Helpful and the building is extremely clean",
"date": "2023-02-25T20:46:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Eddy!Thank you so much for the positive review. We know our customers value clean facilities and helpful staff so we do our best to provide that! If you ever need anything don't hesitate to give us a call at (732) 385-3531 or stop by the facility! ",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6db523d0-08b5-486b-a7e2-78522363052e",
"author": "Sean Sweeney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX8mxa3iQgX0tG1bglk9dU-xjo5i-Pb0jOddQgFJgHHwhUGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-25T18:19:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Sean! We are so happy you had a 5-star experience with Extra Space. Don't hesitate to give us a call at (732) 385-3531 if you ever need any help with your rental. ",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f428bfaa-6d1c-4d02-bc83-48e93fc8364a",
"author": "QB NYC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAB75jymOv1ZUiVQ1kBY5XN03E0wPyYQp-EVrscMrOVPsJlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-25T15:34:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Qb! We are so happy you had a great experience with Extra Space. ",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bba747df-3f23-4b08-b3cb-e033cf1269b0",
"author": "Joshua",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEy6iMxQbBMVAQXD8EkvKSHAnXuSbWXBJ5wFnE8-l7QuqX0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service and environment is very nice! Thank you for the management and service!",
"date": "2023-02-25T04:29:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Anonymous! We love to hear that our customers are happy with Extra Space. Give us a call at 888-storage or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c7b0e98-09da-4164-8b93-ce26e16f300e",
"author": "Survey SlayerKing",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4_73sWv0ICedYR1ZpTcbEpZr7nzpZCepDJSXHKNutJOymhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-25T00:12:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Survey! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9228397f-20f5-4786-bb81-d523ebbc7a77",
"author": "Abraham Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJehUJVNKi46o5YZw2R4hQRmxqB3g01zZ9b_jhv17y4vhDcWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-24T18:27:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Abraham! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (732) 385-3531 if you ever need anything.",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4795842c-4290-45a1-9b3f-9cfbd0208ae0",
"author": "Delilah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU29uDqQ1wzRFeL4gjAkhAXkFce6DWvw9Gaare4XezKa7KLDVR7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, been keeping storage here for years!",
"date": "2023-02-22T21:07:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Delilah. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "543b1b24-9e17-4c2c-834d-594d65a7ad9f",
"author": "Carlos Avila",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-JEbGntZUK3bLGXDMM4w5QQVkssWkBKszu_5nwQ_zFh_Fjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service from Yousef and very clean bathrooms here!",
"date": "2023-02-22T20:28:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Carlos. Thank you for the review. We're so glad Yousef could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "23b9c765-3f6b-4e2c-84ff-6ed5aa5ab7e4",
"author": "Radha",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxiUfVX9D-IgevXwxHDCPE1RqROGUtk9MtylB-q1B_MuB2R9_B=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-18T19:25:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Radha! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-10T00:40:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cac0f8f2-973a-49d1-9a19-0c4909799d6c",
"author": "Jingyu Jin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEggueZ1Gkvq8iDezrQ0amdiyVoqvnfRnfAFcZkZKCPw7l=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly employee and clean environment!",
"date": "2023-02-18T17:39:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jingyu! Thank you so much for the positive review. We know our customers value clean facilities and friendly staff so we do our best to provide that! If you ever need anything don't hesitate to call us at (732) 385-3531 or stop by the facility! ",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f82d6bb4-10f3-4c43-8b83-bee7736948df",
"author": "dejin feng",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUu8I2IW_a80vZxQa31RVwE9MUOFZHQkU01LAXRTfAu2RSCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-17T18:49:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating Dejin! We are so glad you trust Extra Space with your belongings. If you need any assistance in the future please do not hesitate to reach out at (732) 385-3531. ",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4df1f993-332b-436a-af0a-003eef399cb1",
"author": "Morgan Bannon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiIJjNzHl6LY2frUnXiugx6J1Ezl2glGcFKGrzV-js2_OyAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-15T17:59:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a 5-star experience, Morgan! If you ever need anything in the future feel free to stop by or call us at (732) 385-3531.",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0155b57e-e953-447f-9def-3ca79ebb66d4",
"author": "Erlyn Mendoza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUWeL9axGaby4Ry9YDgWZplweGBUB_QJSkq916OOUYFvWEft8WjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and reliable office customer service. Clean storages",
"date": "2023-02-15T15:07:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Erlyn, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive. Email us at customerservice@extraspace.com if you need anything!
",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "dbb0969e-c871-4682-8520-88a84e879f2a",
"author": "Omar Simpson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_YFvzNyM7X4-SqR0M_XRfpmxb53xxETWF6CtQDV3o8odR_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-14T13:10:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Omar! We are so happy you had a great experience. If you ever need anything feel free to call us at (732) 385-3531.",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae2cb252-3581-4b29-a8a6-856190360ae5",
"author": "wisdom chimezie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtUPFmG_D8tV7K_kAz97AuAwxJjLGL9guJgJwowpX_QaDQ7d5D=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a very seamless customer experience from the moment I made my reservation online to the moment I received a call from the facility manager, Lahnisha and eventually came in to finalize my lease. The sale price I saw online was what I got, no gimmicks. Lahnisha gave me a warm reception and was patient while answering all of my questions. I totally recommend this facility.",
"date": "2023-02-13T23:09:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wisdom. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lahnisha. We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental.",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d98b7dff-4f08-4b31-b692-2fd58c31c29d",
"author": "Debbie Bispo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3ziBunnemPgw35252iOn54xuekyaluEGXZjwqMRniYLrPwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha is incredible as an agent there. She's so helpful informative and just so pleasant. Thank you so much lahnisa your the best",
"date": "2023-02-13T20:19:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Debbie. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f3652c8-6d77-458e-9b7f-ee49a59d5804",
"author": "ROBERT ZALUSKY",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRIm84XXn4b4S-01AD_PdyyTxZ7piEoqPCIejIR5HQU31OIA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best place ever thank you !!!",
"date": "2023-02-12T02:13:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience, Robert. We're committed to being your go-to stop for all your local storage needs! Feel free to stop by the office if you need anything! ",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "11a441a5-b923-4446-bbe9-c6cf14355463",
"author": "Brickwall Entertainment B. Free",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYTSVWql60-Is4SZNEHCJWus1uWQKcz4sbNnhM5ZwY7EO6Ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service here is wonderful. Lakeesha, the young lady that assisted me was very kind and helpful. Good customer service goes a long way. Great job!!!",
"date": "2023-02-11T19:52:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Brickwall! We're committed to providing excellent customer service. We're glad Lakeesha assisted you, was very kind, and helpful. Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cfa04961-eed9-4758-ae8b-7966ac499c11",
"author": "Dienish Gangadin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEC_GwIa7VkzcFG3XTJ5IyIMfWNSv2vsj0oUT0oqMTB_NLbYlalg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is clean and secure. The facility manager is very attentive. So far my experience was good.",
"date": "2023-02-10T16:35:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Dienish! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d5679743-efd4-4771-8bde-88fbe05736d2",
"author": "Lynnwick Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKecZ9N8pdu30hMjVaS6FGI1r-rIvcKCfGiIZ0vkTVahOQI3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-08T19:00:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Lynnwick! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64ae11a0-2bf3-417d-a6e1-442b8792c664",
"author": "Dalton Leeber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbniiG6v_ugPulHcePLzBHKNBPeFIc4VpLn08UbV3XPvYe1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Real nice 👌",
"date": "2023-02-07T23:01:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dalton, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70e15974-96b3-43ba-95d2-da19204d380e",
"author": "Sachin Thampan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1CUqNt31aaATLFghQDnH7RlUcDbGpAxLYBJmsqRxC1Lftog=s64-c-rp-mo-br100",
"rating": 5,
"text": "The girl that helped us through it all was fantastic. Very efficient and helpful.",
"date": "2023-02-06T23:02:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sachin. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1682bec3-2a9a-4caa-81f7-47e8322b330b",
"author": "Vaughn Wernersbach",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9tpLYo2Ier6N-E7DjdKvfhwnYWP7Ca7MLss6OY3pLAitWGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "As an existing but newer renter I called in with a concern, and was helped quickly and professionally.",
"date": "2023-02-06T17:27:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Vaughn. We are glad our manager was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b4e4e3f1-a14a-403d-a9a3-31c90bc8b757",
"author": "Rich Rose",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9gGVUIPA88lgY7NoUYQxEVFQpQPeVhYZTyLoCh1P54cbAUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Personable and helpful staff.",
"date": "2023-02-05T02:43:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rich, thank you for your review. We're glad our team was personable and helpful. Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5f2127de-7cf7-4699-aa16-e49c12517a33",
"author": "Hansong Kim",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMYPR3uh-Yaf9sjeTgH-hL-tdIb1ZpBDMvHKc0Gh2ilKg2PZ0tsg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It’s very frendly staff and comfortable storage. I started outside storage. Easy to enter and in n out. I like extra space storafe.",
"date": "2023-02-04T19:48:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Hansong. We're glad our team has been very friendly to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "36a85c2b-dfa0-4e41-a7fa-513641a4fae8",
"author": "Jasmine Sole",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsuOfmxQhpWRF9w1rBcTuiAiRVh79TupRZR-X3XhxlRdNlOMKXhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage place i have ever dealt with, employees are very friendly and helpful",
"date": "2023-02-04T15:50:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jasmine. We're glad our team has been friendly and helpful! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7e367322-402d-491d-b3c8-23a29c80317a",
"author": "Ismail alzabi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqVsdKJmj7lyKm2VjGORBSUvngEF6u-oshVq6JRTp5n1-Xx-c=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good service and yosouf was very helpful.",
"date": "2023-02-03T22:38:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Ismail. We're glad Yosouf could help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "716fc830-9719-4519-a481-61c66c0d194b",
"author": "ryan tallman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1uWojV68oLDyIp1S3ArG0YmXevW9ocCzUJkKIj8hJKyggd_A5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, very kind people! Would recommend",
"date": "2023-01-31T16:25:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Ryan. We're glad our team was very kind to work with! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5907208e-98f7-4f85-b56d-352081ab6125",
"author": "Marco Ruiz Velásquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7rhDh_auJbpaGmR9aB_51yynWL4rJhlPs4WsfImZFSY829A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service. they were very friendly. Thank you.",
"date": "2023-01-29T19:34:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marco! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (732) 385-3531.",
"replyDate": "2023-07-10T00:40:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c3360891-747c-480f-9962-5588c00e9516",
"author": "Jon Heil",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVs6gEgB_ZitFLW4P0ZpnvcJjUoQtCxeu2UGGq9o6z1zEVKlRL0bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yousef & Lahnisha were awesome, thank you!",
"date": "2023-01-29T14:15:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Jon! We pride ourselves on having a friendly, accommodating staff and are so happy Yousef and Lahnisha were able to assist you! Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1499ad23-030e-4c1a-939d-0e77699df54b",
"author": "Jalen Riley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIc_9kw8cryzklasyYXUe4iTKlwxfQ-NpfmEVp4x0UYVNaI0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-28T20:51:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Jalen. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7389877e-ac16-41de-80b4-705990264e08",
"author": "D Dollaz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvvmLXBMsxPrVNldgmSlExTME_JJE5pjJ3ALxJp4B3vV44uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2023-01-28T20:41:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi D! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (732) 385-3531 or stop by the facility! ",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1f5e1244-0dfe-46ab-81f4-7f6752e48510",
"author": "Adam Adam",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEZ7ekYOvcupUVkVrNbqqopkPxeq4sPZpamJUTStat8rZ5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good customer service",
"date": "2023-01-28T19:25:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Adam! We're committed to providing excellent customer service. If you ever need anything, feel free to stop by!",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1319531a-6d10-41cb-8401-8c528932673c",
"author": "John Edison NJ",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbVdNxJfnfJRnqN6gcrLwGSO_Xtvh2Ij6RiK_BXMnHKd-ZhKk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience renting another storage unit with Extra Space Storage. I reserved online Sunday evening and Lanisha called me next morning. We sorted everything out quickly and when I came to the facility Lanisha was amazingly helpful in making sure it was a great customer experience!",
"date": "2023-01-28T18:56:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Lanisha was amazingly helpful. Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ff0465ed-3f19-4ae3-805b-126f03e5dcea",
"author": "Yury Tuz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_w0KOiKLnQjaEGR9MZBP7TOXSPOlJ4wWLBl2uprN7BeBToA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-28T01:45:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Yury! We are grateful for customers like you. ",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b8bcfeb-36d2-47f0-93b8-b363f7e38788",
"author": "Anjani Sharma",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI69x5nb8hQHcBW8y4LDLKfrLJb-PzDPZmLE0Kh0mV7eVQClw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager Lenisha was very patient in showing both the buildings 1 and 2 and the storage units there. She gave a very detailed information regarding the number of exits for each building and patiently showed me both the units so that I could make a better choice. I am very glad I picked up this location because of Lenisha.",
"date": "2023-01-26T22:06:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Anjani. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lenisha. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d26047ac-dd46-4f03-a0ab-9e4bb91c78eb",
"author": "sam s",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYl4suBWfD-71azZcDXxIVnlrm8YFhqWkPJPgG9Eeop38S=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-23T16:13:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Sam! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ba07857-65ea-4f0e-a957-37fc9aed7d9c",
"author": "Ileana Rosales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcWlsjlyRhnuay-idWxqtJBDFL1gQYohgUQnOix6cp3IQJd-vV=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-21T19:37:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ileana, thank you for your 5-star rating! We're so glad you had a good experience with Extra Space. ",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6aab71f8-11d1-47c8-94c7-09b721e0e23d",
"author": "Anderson Santos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTMd_Yk9UyKEn-5zZPQaAqOmOtMQ99WeQlEHwY65nXMB_HBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-21T19:26:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your rating Anderson! We work hard to keep our facility in tip-top shape for our customers. ",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44e3b7c5-cfcf-44d5-958c-0bb9c9527872",
"author": "Alexandrea ballas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYKWeWT4Ggmv4Aq5QetktzoL8OyT2AjH4_iQuKKgEVCbAAk6Tv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely amazing service! Latisha helped me find my storage unit and answer all of my questions. 10/10 so happy I switched storage companies !",
"date": "2023-01-21T16:26:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Alexandrea. We're glad Latisha was able to help you find the best storage unit for your needs! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "08f25561-ee87-40da-94bf-b3712729760c",
"author": "Timothy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLijdjxWu3jKA75MvLDdBONCe7yOIelh8QwF8LoaUe6Dbop=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome help even better attitudes. The workers are the whole reason they get 5 stars",
"date": "2023-01-21T16:06:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Timothy! Thank you so much for the positive review. It's wonderful to know our team provided you with great customer service! If you ever need anything don't hesitate to give us a call at (732) 385-3531 or stop by the facility! ",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3fe08c08-f29e-4bb2-8cd7-503d6b60cf90",
"author": "Ruben Roque",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqULN5w0-a8ViaPIKU9UF4HH34ZsNKZXA9xmDOUN9LfzTIsw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-01-21T15:17:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Ruben! We're happy we could meet your self-storage needs.",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff5da9ee-a088-4968-96fd-bcc24bebc345",
"author": "Valerie Pope",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwPx2tw9ly0JIbt6Cti55-TT7KRGcsKMBPJ6DceGHqZzjecw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had such a wonderful experience at this storage facility. The staff was very professional, outstanding customer service. Lahnisha the storage manager was very knowledgeable about the size and types of storage units available. She made a stressful situation for me, less stressed by being patient and answering all my questions. I did not feel pressured or rushed. She has such a great positive energy. I walked out feeling less anxious and more confident that I had made the right decision. I give them 5 stars and would definitely recommend Extra Space Storage in Edison to everyone.",
"date": "2023-01-21T04:37:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Valerie. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lahnisha! We know moving is challenging and we are happy she was able to make it less stressful for you! Please stop by the office or give us a call if there is anything else we can do for you.",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "51aa2136-ff02-4eee-b1ea-a393626babad",
"author": "Nestor Qin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbpRQMJZ8xI2QZhIipFciGlwssfgo7NEHPeVdrr28Uz_LXTPP0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff is friendly and nice. Though there's a surprise happening at the beginning they helped us resolved it in a nice way.",
"date": "2023-01-20T07:29:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7fe68a8a-1b54-4cee-a7fd-24b5cd205ef7",
"author": "Dennever Mcgrath",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn6lCzDw6YVrJp_MuFov1lm5RvSfb7qCm6o9MiJlepmONVT9m5rg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best customer service received ever! Young lady at the front desk is super attentive, friendly and detail oriented goes out her way to make sure your time spent at the facility is not a stressful one.",
"date": "2023-01-19T23:09:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to have you at Extra Space, Dennever. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba619e8b-5e46-48af-993f-8a1923794790",
"author": "Azadeh J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkCaS_1ui0ouuA9whJv1qyQJmt97bzAPttjUG8KLx6WXgZ5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha T at extra space storage is amazing. She’s super helpful and very friendly and does everything she can to make sure to meet your needs for storage.",
"date": "2023-01-19T21:57:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Azadeh. We're thrilled you had a positive experience renting with Lahnisha. As always, we're here to help at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "003f088d-d5a2-480d-b462-00d2280b04c3",
"author": "Brian Pelaez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKz_b-enMY1msnhGubbLwYfU0PE1nnO9wY6RdlXYb67AW_-9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-17T21:21:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Brian! If you need any assistance the future feel free to stop by or call us at (732) 385-3531.",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a3e165b-b729-4c30-b8ab-c375cc6ad051",
"author": "Brian Bodnar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSjdRe3tANFjbcf2NEd9LcZzFi_SJ3OD5TuOjafRD7G2r8Hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-17T03:13:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brian, we are so happy you had a 5-star experience with Extra Space. Thank you for taking the time to leave us such a nice rating. ",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ade39742-16eb-4ddc-9012-538265122aaf",
"author": "Jena Lauricella",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdzndjUgPTqbG6ZgZju901OOjDQbRgYS0Px_WIvCa2UyuApA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such a quick and efficient experience! I had a storage unit in the matter of 5 minutes by calling over the phone. Everyone who helped me was very friendly and helpful.",
"date": "2023-01-16T20:35:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jena! We're happy we were able to provide a smooth rental experience. If you ever need anything don't hesitate to give us a call at 888-storage or stop by the facility! ",
"replyDate": "2023-07-10T00:41:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc6f2315-f08c-4c1f-867a-adfe7f550ebc",
"author": "ajinkya pawar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJw3k4rnfOoQx-9IZTgKyeA2Y66vL44aSKjoPjuE8eyU9fRHg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is most well maintained storage in Central Jersey. The staff was extremely professional and helped getting the best storage possible. Mason was really helpful!",
"date": "2023-01-13T23:05:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ajinkya, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mason! Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a8c0d5d0-d683-4163-9539-b6e457d2be05",
"author": "Olayinka Dandy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUngpx91JO71pWViIWTrXqLVVsjj8xs3bg4LUj5LhXFd_zsPt_LKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Their Customer service is excellent. And the storage is clean and in order",
"date": "2023-01-11T20:02:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Olayinka! We're committed to providing excellent customer service. If you ever need anything, feel free to stop by!",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6addba24-d1ad-4087-862d-b155f4f072f9",
"author": "Onoriode Ogbodu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLg_QQ2ABNDYJFsYvVKhZuGkV5KmcZ5TIgNa4V709bbxWgyIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good customer service",
"date": "2023-01-07T15:09:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Onoriode! We love to hear that our customers are happy with Extra Space. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4deb5b06-37c2-4cd4-a380-4c39307b95d1",
"author": "Cardel Grant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSQYLEdfBiAOSGFfX0dUZ1gxv4LpmbwL9FE8G1JUC_jbuBXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went to Extra Storage in Edison on Route One today to get information about getting one of these storages.I was helped by Lahnisha who was very informative, friendly and helpful & by that, I made up my mind to get it. Very clean and spacious. I would definitely recommend this place.Good customer service Lahnisha, keep up the good work!",
"date": "2023-01-05T20:11:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cardel, thank you for your review. We are glad Lahnisha has been friendly, informative, helpful, and great at keeping our property clean. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c00ed652-07fb-43ac-a840-67c07b8c0b9b",
"author": "Liu Aaron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRGVsIVZrVC2rrCexUrtOAGZrslclsij-Z27hyJgLO3zgWYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy and friendly",
"date": "2023-01-04T19:58:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Liu. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe607692-5502-4be7-8a6d-1c2703ede2be",
"author": "careem awad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKx8oBbj4b-ujjzJa2LYZiU1o8cuVjfAwIw-FgmcBfsX4Jzdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent job she knows what she doing",
"date": "2023-01-01T19:21:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Careem, thank you for your review. We're glad our employee knows what she doing. Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2022-07-10T00:41:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c4c156b-73de-4aea-be63-a1d9bd2f4368",
"author": "Francisco Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxHFbRxUGdb8D6ZwDS4M68sJ3J7sfYqxqkOxO9nsSbbDNpeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra space storage. very nice place they keep it clean, office people are friendly, 👍👍",
"date": "2022-12-29T23:39:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Francisco, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage whenever you need us.
",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "41db8b46-7398-4654-81fe-fc0df2fd2230",
"author": "Nairim Dominguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUM0QrTiXM7lK76Z05iD9bldhDks02HZa9RRoFeLXbK0TZpe_jh0w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Really good service they really help me a lot",
"date": "2022-12-29T17:22:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Nairim. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee605238-0e7b-46e3-b0fa-e0f8784ba172",
"author": "simplygenia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5m9WAgDuwA0rt_tWlCQWOnf1uct8mpvVjcYDWYoVJAUGSPa0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yussif was very helpful with my storage process",
"date": "2022-12-28T18:06:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Simplygenia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Yussif! Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d0e44770-d10c-4cac-ac16-36c5809458e3",
"author": "Kinesha O'Brien",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL834UVQLU_CzoVHMlGWjKIjt-R3BdcWebT2hdjhafHke5O7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yousef was so patient and helpful with us. He answered all of our questions and showed us around the facility. He even replaced our unit without hesitation when the first unit had an issue with the door latch. Definitely recommend Extra Storage!",
"date": "2022-12-17T22:48:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Kinesha. We're glad Yousef was patient and able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ecff700a-d3e9-4f8d-aa7b-39903b40de83",
"author": "Joshua Leder",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnGmvIVtgrlsz-LEZ0X6Tc4_kZJ2rIVKfsD-qWDQwK5dkwUKLJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager Latisha is a gem and the place is so clean! So happy to be here!",
"date": "2022-12-15T14:43:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joshua, thank you for your review! We're so happy to hear that your experience with Latisha and the cleanliness of the facility has been positive! ",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "bfca7f30-387c-442b-b04f-4dc9ae2d4fb6",
"author": "Can Ashe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpJRPRt85LfuDwMd63bp4SqHKId-FY9y5HLJNMe7ibmvpIndYEFg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-12-12T18:09:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7db2aaf2-7a87-4b24-83d4-d1a58dd7323f",
"author": "Trish Muller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaQ2XDt7oOsO8RRuumAEl23Qk_-WE34rpFlYYtSa2h9v-lcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-09T16:52:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Trish! We're so glad we were able to meet your storage needs. ",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e09dd3d-afda-4e14-b0f4-3f9215f7a715",
"author": "Angel Arcelay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWB45TH-m7pgM7Vk9sfp_GFkmZK9EnKohYo2WPTfZiocLQMYtIIgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This location is always well kept.\nThey have a great staff that are always positive and patient.",
"date": "2022-12-06T23:00:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Angel, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if you have questions at 888-storage.
",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "920d82d0-ca3d-4be8-88ff-d8de1124fdc3",
"author": "Joann Burke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlIX9i3mrY_C_CuBu8C8Nq_y7fHkF0PAeeo-cgh1QnuNoCTybNlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was very easy applying online for a storage unit. I received a call the next day to confirm.",
"date": "2022-12-06T00:53:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent review, Joann! We're happy we were able to provide a smooth rental experience. Let us know if you have questions at customerservice@extraspace.com.",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "3eae4669-2953-4683-8b4b-e113bd1bad7c",
"author": "LUIS MORA",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjgakmka903Ahy5MafWq1J_Sn5gKtULT7kM6dYmrog4cB9SQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yousef was very friendly and professional. Very good customer service, told me the best price for my budget. Thanks",
"date": "2022-12-05T16:02:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Luis, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "adf543ac-067c-4b4e-a634-778d046f8938",
"author": "Sandra",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPe9sQ72aDaEt8GE9RJdRI6H6YAemXz3GaxDb80sQkvyzLH7PC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and simple! Received a call within minutes and Lanesha was great!",
"date": "2022-12-03T17:55:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent review, Sandra! We're happy we were able to provide a smooth rental experience. Email us at customerservice@extraspace.com if you need anything!",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d6112da2-6030-48ac-b7b2-a0906e949d0c",
"author": "Kevin Anzurez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpM2HKStWg7l6zyQ7pyUZUREvh6ZHeG_Ocd38SV9YoaJdaM5yL=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-01T17:12:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Kevin! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d371df2-c466-4923-89a6-17238618e21e",
"author": "H Money",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpNcunvgfgdTig1rp_zy1oCbwVS7t1f4Vb0GmYvpClPNw-Fg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience",
"date": "2022-11-29T20:40:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi H, thanks so much for your review! We are thrilled to hear your experience was great. Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7e7152b-d006-426a-99b4-28e72e1db4d3",
"author": "Hashim William",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBaJccLGj0TCeHWBMV8peUGk5c1jw9ugDsor1moa7qyuIo5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-29T20:39:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Hashim. Thank you for leaving us a rating! Your feedback means a lot to us! ",
"replyDate": "2023-07-10T00:41:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3e31e7d-ab46-41c7-b96a-967fc27c3192",
"author": "Kerry Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEMmz4dbqt-NYiFOEYnesiizN2nWroweOvb-KOKC8XP5FBbnE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Called in to find out about my reservation confirmation and Yousef was very helpful. He was patient answering all of my questions and explaining how reserving a unit works.",
"date": "2022-11-28T19:55:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kerry. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "56a00533-743b-4b30-a6a0-7e29a20c4ea6",
"author": "Jane McKenzie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyyK2uqbFFKqCMvDrGei9EYWQGtHwQNSIVClc3zHhBhDXwhg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "This place is clean. I've been here 3 years and have had no bugs, mice or water on the floor. However, you do pay for it. I would have given 5 stars if the price was better.",
"date": "2022-11-26T21:37:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jane, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "aabb4ff9-e33b-4278-a0cc-39be7170bc94",
"author": "Andy Tailor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUSxY0zkZk6q1MvFW5gdA7VjEIB1zcbxURIq0FE28YuUr90A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-25T19:31:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Andy. We're glad we were able to assist you with your self-storage needs. ",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48f290f5-3520-4522-818d-426e4e27dd30",
"author": "Roberto Rubera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9G-1TzKl-NHHrH6UgeuwV6AHSYT6ZzjI5jjbSEMxzMH4etA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-22T18:51:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Roberto, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything! ",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fad56b4a-e140-4cd2-836f-7e73ac55cb07",
"author": "Zach Ballesteros",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgY2EHfwCBSEWSg3je2yGKFNU1AFGoWhle1oufBnmHoFN4WA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-20T07:40:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Zach. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b2594492-c451-4830-8fec-b8b26b8ca970",
"author": "Jonathan Wosu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjoa5k9zqEpQ1NL-5Vex0vOYLIlrm0sWFvIcT0De3cR0SG4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Courteous response",
"date": "2022-11-19T19:40:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Jonathan! We love to hear that our customers are happy with Extra Space. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6ae8fc9d-7f1c-4673-b26c-b3aa9a1c0389",
"author": "Markorie St Fleur",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM4LnGRmI2Xes9xG0yT3PEHlyi439zLC2KUQ2_lTDNCIBXbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-19T18:52:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Markorie, thank you for your positive rating! We're proud to serve our customers. Don’t hesitate to stop by the office if you need anything. ",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "543c54f9-0f7f-431c-b283-f5ffd9c5ebb5",
"author": "Jeannie D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeRVr7jWxWMa4CDMBMkCNFWilQxL6yWbWtXQMhAXU875EBjE8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy check in process and great customer service. Thank you.",
"date": "2022-11-18T22:49:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeannie, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f2c34105-d0d3-44e6-8e82-f807c7a76dd8",
"author": "Kristine Kovacs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnUAI7Z2vc4Z2vcWIZWjWudwvcs_UQfkLv9zcyyQ9Ifc09Aw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was given all the information I needed. I took the space in Metuchen it is closer for me. Just making sure Edison did not bill me since I declined that space. Very helpful rep on phone and very pleasant.",
"date": "2022-11-18T14:42:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kristine, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d9cea0ed-08fc-4c58-95b7-7298b62e7629",
"author": "JJM Boss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX03XqSJShKPsSsrYBAOGImmAPkhcKnpv2FHE1UD8UN71y7aesC=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-17T15:53:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jaydenb, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3efc59e-d742-44cf-b8eb-017ec7809021",
"author": "Jimmy Bean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_Na5fJ5cDtFgtxlQ-c0rDsa3csNkmf6UXqUDm2ukLSDU9aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "A friendly bunch",
"date": "2022-11-17T02:16:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jimmy, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by our office if you need anything in the future!
",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9e0d053c-6ab7-4f8b-a569-71d5ba85c702",
"author": "Talk Truth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIAWu14sO7Tw4mZdj4BtncPTOLxq_tWeqbe1JCloMe6C8fQig=s64-c-rp-mo-br100",
"rating": 5,
"text": "I can only describe my experience has amazing, quick fast and easy set up in no time wonderful.....",
"date": "2022-11-16T01:24:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Saskia! We're happy we were able to provide a smooth rental experience. Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5482ae2b-dddb-484d-92eb-0ebbcecc1e36",
"author": "Andre Lynch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMGia6t0ifFKbV9sNhKPfQ0PiaKMcNPSWqEVWY4oj1FuflhKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This storage place has phenomenal customer service, is very clean, and easily accessible. Will def continue to rent",
"date": "2022-11-15T17:49:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andre, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. Give us a call at (732) 385-3531 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "b8173274-c993-4fe6-835f-6af651a7dc32",
"author": "Zowie Salvato",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtmuTLhqBiHJDtZrgROjJ6HxisIvlPYe1s6_FIJg9wmP5rnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yousef was wonderful! I needed to update some of my personal information, and he was very kind and patient throughout the process :ᴅ",
"date": "2022-11-15T17:30:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Zowie. We're glad Yousef was able to help update your information! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bd3e94ed-dc20-4313-8326-a5764b00e575",
"author": "RWR",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYq9s7sBmVh3Mpz-Xd4IQ2Y9ff9SzTG7eKvjeL_VNGGkv_NNY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff very helpful with options. Easy access.",
"date": "2022-11-10T22:49:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Rodney. We're glad our team was very helpful and that you found our property easy to access. Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.
",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6125d573-9f10-4afc-80f7-027ef64eaa51",
"author": "Gail Deloatch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvjh3ngX0Sz-NBMjPXB_QH4RfKP9dXdTof_WxTWhZTeEa7CA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and help me with my business very nice and friendly person",
"date": "2022-11-08T21:15:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Gail. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c8d3a684-5c13-4786-8f7c-9ca0aa056c0d",
"author": "dawne marrie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWV4aaAq3QxwmkuNi8jzIzXFzn2LCl7M7bdEurz7mz09b-DA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We use multiple storage locations for our company, this one is the best...everyone is professional and friendly, I would recommend Extra Space to anyone needing business or personal storage facilities.",
"date": "2022-11-08T12:19:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Dawne! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We are always here to help at 888-storage.",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6760b870-2682-46b9-b9ec-eef4c671949c",
"author": "Deb Cornwall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqxthpTnLx2jd8IQirasxcHCFbchNJzaye3tiLOVsvIQOaO5fTCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Professional staff",
"date": "2022-11-07T21:42:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Deb. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f9e32772-40d5-4231-b447-43dd3f83a049",
"author": "Alex Della Pietro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKXwpLF7eaLYXS1JmW19i0u3-9GYPQ_mTtP_ZBSUfUL_OLm4ukpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-07T18:47:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Alex! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6eff0169-7673-4920-b3cb-fc29dd80d785",
"author": "Alex Lincho",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5ocDVu5EpAuyturVgvAjHFN2fSxhBvnKyZEcV0MjJ--O9aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yousef was clear and detailed. Straight to the point. I Appreciated working with him on getting a storage unit.",
"date": "2022-11-06T18:25:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Alex! We work hard to meet the expectations of our customers, and we're happy to hear Yousef was clear and detailed! If you have any questions, let us know at 888-storage.",
"replyDate": "2023-07-10T00:41:53.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "e0de85cd-d7a8-4393-9cd9-39eca0fd1fbe",
"author": "Frank Eosso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpy0t3EdA0US3or5YAKTWQ-ZpeaAQjO-lr2YVC0WnMGF0CcA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "CLEAN AND FREINDLY ONLY BEEN FEW WEEKS BUT VERY HAPPY THANKS DEFINITELY WOULD RECOMMEND",
"date": "2022-11-05T19:09:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Frank, thank you for recommending us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "acb0f68c-96e8-4641-a518-1116713c28d2",
"author": "Katheryn Figueiredo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-gWix_SrU98TRyNNr5NkQAfVGkdsrHnEVaXGbtQsm5doutcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alicia was amazing! Best experience i’ve had in any storage facility. Super clean facilities and large amount of units! Thanks Alicia, it was super fun meeting you!",
"date": "2022-11-05T17:34:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Alicia is great too! Thanks for the positive review, Katheryn. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need anything in the future! ",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f0bff303-0137-4d7b-bed7-7e426ca01d30",
"author": "Dwight Daly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAbgKAnGP1xtVH2jVCmjLW4uqOq3dSwYwNw0DFMoAvoKrIzdYF=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-03T19:35:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dwight, thank you for your positive rating! Please stop by our office or call us at (732) 385-3531 if you have any questions.",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25930d85-7cfe-4485-a3ec-1fb5b4f49544",
"author": "Vikk Manieson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwrESRrHMnpUxGKOe_IIZzWCgiT68Xz9mkl5aIK5ZQw4TtGw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff at Extra Space Storage at Edison NJ was very knowledgeable and he explained to my satisfaction. I gave him Five Stars for good work done.",
"date": "2022-11-01T19:58:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Vikk, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a4c62db-a9a6-4654-bc0c-a02a8c724e25",
"author": "Audra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4uk1jrKSDhatKqTgT5Ky59ZuAXw7xSNZehQnFmBgv68y6Bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "It isn’t easy to have storage, but Lahnisha at Extra Space in Edison is so great! Very professional and thorough, it helps so much to have great people like her overseeing the care of our things. I recommend this facility and she is a real keeper it times where customer is getting harder and harder to find.",
"date": "2022-11-01T18:00:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Audra, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lahnisha! Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c0e1e22a-a172-49dc-bbe2-c228924bb35b",
"author": "Samantha Brunges",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNMa2ODEVDNcZ_tjYsn2AylZ4-8WtGqdlFN8bScl--aDp5nQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-30T12:02:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Samantha! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "869ee0d4-9933-4d3d-aba3-f99ca2b63418",
"author": "Gina Oneal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4ZTaOyRSJISJtg7-aZJQ3wdnGGfEYdE3Cddt9LDO4RtUOiU5d=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lahnisha was a great help, made the entire process so easy. I’ll will be renting with Extra Space every time ✨",
"date": "2022-10-28T18:36:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your review, Gina! We're so happy to hear Lahnisha was helpful and able to make your rental process easy! Give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c1c752b-b6ae-4358-81f1-b5d1b113bc5f",
"author": "Chrystie L.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMPgA3Zq9fNvI_GNm2WtPtsizIIW3FDX6oxZHuKbmNOyAbIt0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-24T19:13:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Christine! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b98ca9ce-43ca-4c16-a865-29412c8dcab2",
"author": "Ashley Beth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1G8LfTl3c9xuqQ2ZM0hiSXGo6nAgDWxf44Q0Ml8ijJ3MtHa37=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!",
"date": "2022-10-17T22:04:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ashley. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8ebe331-85cd-4f24-b4f0-edf2ee9c486e",
"author": "Keith Miscione",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVO50a2QQDXQbLWi8BlNDln1uQ9b2A6gJPaQ1CWZnQlxDDjdEBF=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-10-17T11:06:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your rating, Keith. Please call (732) 385-3531 if you have any questions.",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bfa30f31-0e9b-4f6e-ad42-ff7d7acdabdc",
"author": "Elba Barzelatto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6-NXR27cuB26YtdrntO3dZrKGseh5mbG7hOmpIE9epq_TPA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-10-16T00:43:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a great experience with Extra Space Storage, Elba. Our team appreciates you!",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad5d6d7b-a8bd-4605-8603-f0a35b7b9210",
"author": "Maria Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWttlAUs25l3iyMrqodxIN-DWO4WPTA58N2ayxf2_rYsXYMKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, diligent, helpful and fantastic customer rapport!",
"date": "2022-10-13T22:36:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Maria. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (732) 385-3531.",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e9a87ec8-1772-4d4a-9282-1df825bbeceb",
"author": "Ragae Awad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRf3E5d6KbHiwI_0hTCfDTID7Xnw2IkQEff2t7jdj0LhMXag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nish is the best",
"date": "2022-10-11T18:25:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Ragae. Thank you for the review. We're so glad Nish could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d62918d2-b99c-4686-b911-f6aeacb05960",
"author": "Reginald Sutton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLD6w-ttJxMl8F3CfeYFa-lJiX4EZE-i6_mu-OHkNdc6pjlJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "No only do they have well informed employees, the facility are some of the most cleanest I've ever rented. I was well please with the young man who assisted me. By far the best storage rental place to store your valuables.",
"date": "2022-10-11T04:54:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Reggie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and excellent customer service. We are so glad to hear your experience reflects that! If there is anything we can do for you, please let us know at 888-storage.",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f1f875eb-c6f7-44c1-b546-939dc22f658a",
"author": "Salah eddine Rebidj",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5uINyAWPJB2tP0lhUM1uJGEQISUPucBjH-L98u-6PHkvGkWjUVA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great stuff and professional i recommend this place for anyone need storage",
"date": "2022-10-10T21:59:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Salah. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "afc68991-db42-4117-af21-bffb7aaf0212",
"author": "Mariusz Swica",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_4vpZouDLBgDCSMxhtgllaZFVvVHaBPQy1AJh8Ktuhzhcug=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-10T18:35:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Mariusz! We're so glad we were able to meet your storage needs.",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "17371ea8-fc9a-477a-96d7-6fb6bc3462d2",
"author": "Patrick Kline",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnK98LxJ8vBCt8lUVUb4KSDK_EA7HclWJTQWx7XUWhqoSIYnU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff was sooo freaking wonderful wanesha was sooo wonderful she has the best personality",
"date": "2022-10-08T21:02:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Patrick! We work hard to meet the expectations of our customers, and we're happy to hear Wanesha hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7e89ceb7-42e6-4b01-bd73-88b78b00471f",
"author": "Kelechi Gibbons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2432-1MHRY2EkH-8VX0TRiDw_Dcbd68bvAj4b7DRRvWHyJQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service from Yusef - he was very professional and the whole process was efficient. The place is very clean. The units were great value.",
"date": "2022-10-08T18:34:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind feedback, Kelechi. We're happy to hear Yusef was professional, efficient, and great at keeping our property clean! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "27e5304a-a036-4b82-913a-b149ca8fdc0c",
"author": "Mz. L3Gina Jam3z",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGHBXTa_Ukhpxy1VHXIQP5GaNqBYh5srtHZtQlJrEBt6toBEIq=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-10-07T18:35:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mz., thank you for your positive rating! Please stop by our office or call us at (732) 385-3531 if you have any questions.",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9424e4dc-0b3a-479f-9f6d-100c961c671a",
"author": "Anitha M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgR-jKnCk-R5Svu7T7YZhjARAHGy5aXFt3P4c6AkSg5okfZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hi there ,\nMy storage is upstairs on 3rd floor I I had to pick one of the box from storage abs I didn’t wanted to go alone , tousuf said, he will go with me upstairs and helped pick up my box , Friendly stuff\nThanks",
"date": "2022-10-06T19:57:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Anitha, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!",
"replyDate": "2023-07-10T00:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f08bf7a-9155-462f-be19-84812a5b3fc0",
"author": "Jess Jax",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_vACU4I2m2Z82xv1AeN3RIncV0Aq3QZrzr8CeovRKMZ6fsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service. Once again this location helped me and went above and beyond. Lanisha was so patient and understanding of my situation and found the best possible solution. When I'm ready for another storage unit I'm definitely going to the Edison location. Thank you so much!",
"date": "2022-10-05T16:11:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jess! We're committed to providing excellent customer service. We're glad Lanisha was so patient and understanding of your situation and found the best possible solution. As always, give us a call at 888-storage if you need anything.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27704914-e0dd-485c-be97-2c661828bb4c",
"author": "Melvin Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeEsKZQkRYzvGzPn78TrN5XY5X4sgHd_uRYekUGcV-FFQs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fire service y’all",
"date": "2022-10-05T16:06:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Melvin ! Thanks for the positive review, it means a lot to our team. Please call (732) 385-3531 if you have any questions about your rental.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b89a456-35cf-4222-a39c-30d5d4e9aae6",
"author": "Ana Cano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlebPK2SFJIyG-aOW4wUjS0fS6mV01JuIk0nOz1K_sFUpoIlA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extra Space Storage has great service. And always is available to accommodates any last minute request.",
"date": "2022-10-05T14:15:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a 5-star rating, Ana! We are grateful to have customers like you. Please let our team know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "234d70ac-dd03-4294-8e28-37d2d465226f",
"author": "Prince Adom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzmPHUQj_P5QkA0ns8hkJPzPxNXnI8TF1gRHp89smYWDfk4nSXqQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff was very friendly and willing to help me locate my storage unit. Customer satisfaction was absolutely above and beyond!",
"date": "2022-10-04T16:28:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Prince ! Thanks for the positive review, it means a lot to our team. Please call (732) 385-3531 if you have any questions about your rental.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b8e27e1-1a0d-4147-bf23-703e5952eeb9",
"author": "Karl Approvato",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOZKfhffL2BI2q-9r5F7njJiqQfVmc_DdWq0rcs8yujybcbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-02T12:51:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Karl. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "31a40516-b5c5-4d91-ab35-5cc93092f002",
"author": "David Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHbAn33p45hCwDxDAkgenaxlEPA6iO8svEDLP4cwnluXb2Dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service",
"date": "2022-09-30T18:22:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, David! We are glad our team provided you with great service! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e918ba1-d246-4481-beaa-e1b3ebbeac04",
"author": "luis roa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEKPnimbOIZuEbP-DT5BlyTsg_ZgYLa97DtkyDKGpCXNFGdTv4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean. Customer service is excellent and friendly.",
"date": "2022-09-28T14:40:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Luis, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "64bebabc-91cc-4cc5-a22a-f61484ffbdb7",
"author": "Crystal Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkWMNNYUqs9If5zs8NjcYMP7v73WSXiKK2xxEtFqqnPs4_5N8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-27T21:52:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Crystal. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15bc36ff-d682-4cc9-95d7-6fee3adadb11",
"author": "Tresha Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXSM2v1MmboLThi-LnMsSYOIUeW0eI7nsmHJhTuzIW_uSIJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-24T19:18:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Tresha! We are grateful for customers like you.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f7430fe-53f3-40da-9e95-424b27cc86d4",
"author": "Rupesh Patel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuOj52_m-Hd5HqFzEbyghTURPvhLYbSTFUJHoMR0kASOvc_MpYew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Anthony at Extra Space Storage in Edison went out of his way to please during reservation over the phone by discussing rates and promos to find what fits best, during check-in by showing the space and increasing the length of string to make it easier to pull down door, and even offered a hand to bring materials into the storage space because he noticed rain was starting in a few minutes. His timing was perfect. Very kind.",
"date": "2022-09-20T03:39:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rupesh, thanks so much for your review! We work hard to meet the expectations of our customers, and we're happy to hear Anthony hit the mark for you! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0574e019-c80c-4c06-bfe4-0c1568800e3a",
"author": "V Faison, LSW",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHvzcCtnOu04AwM42UTG11j3srmwrWr9po0vh2FGaLRC-l_Eqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-19T18:42:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, V! We are here for you if you need anything.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed3aa9fb-b6a8-4376-80a2-a9ce1ee1d1ca",
"author": "Hong N",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtrSDYqbNGg5Ko3X8mwWwpkWfkWLSO-xjSAwWGgM3jqTgxlatA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice",
"date": "2022-09-19T14:35:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Hong, thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. Stop by our office if you need anything in the future!",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64cc34be-ed52-49a0-b164-5a08e3bfe0b0",
"author": "Dior Cortes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJU68NOXSN6-fau5SD9nKy4GP8m1DRpyzDvZuyRcxm6sQddMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The employees are really nice and helpful. One, in particular, went through alot just to get me and mom a cart.",
"date": "2022-09-18T12:14:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Derric. We're thrilled you had a positive experience at Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8ba8014b-bcda-4e28-b77b-9a0e6bb37ff7",
"author": "Yuanqiu J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZXJKPLeQJ017HQOnb7mYE48khLXYhnPp-C9Y6cHA81H9puQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-17T22:26:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Y! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76457edf-fd0f-453a-8ff2-6a43f62a8664",
"author": "Shirin Shanavas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHW0SgUIW5oO4Rk9sSMcv8-mWy1Wu97mJ2A7a8FXqZEu3rNQI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly, best price and easy process..",
"date": "2022-09-17T14:08:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shirin. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5bd73f67-4b00-4b16-870a-4dbd2d459b3c",
"author": "K M (Wolfgodku)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5mtt7Nkn0b0otV8EC_hL-Q5VV11ZDI2--n2tBhrEemcuU3AFiWQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Niesh was very helpful I would recommend this storage place 10/10 times",
"date": "2022-09-16T18:05:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Kamar. We're glad Niesh was able to help! Your recommendation means so much to us! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a2eff4d8-fbfa-4325-9a79-81deba46fe66",
"author": "Kaushik K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIx2hBhSLOn-tPvJucsweXtUt29SlFmDppq85H_xB7cjKfMLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rental units are really clean and well maintained. This location is right off Route 1 N. Dave was really helpful with the check-in process and Lahnisha helped me with the check out process which was very smooth and quick. Definitely would recommend this place and use it in future when needed.",
"date": "2022-09-16T17:59:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kaushik, Your review is appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience at our Edison location reflects that. It's wonderful to know Lahnisha was helpful and able to provide you with a smooth and quick rental process. Our team is here to help, as always, give us a call at 888-storage if anything comes up.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "82137fdb-15d6-4628-a6b4-2224376e7ea4",
"author": "DSD Lighting And Events",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZzl0DSyLrr8caXsx_iXoUof5lhwbz9gxOE8JMX9ix8FGmGaUj=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-16T15:36:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Mohnish! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d35680b0-4722-4431-b928-e1f1e1055f28",
"author": "Jose Rios",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocID--IZUvbRYdYb0toL4KMtWWM6J3Uhjm54K5W-6uh1aj_6DQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer experience",
"date": "2022-09-15T19:08:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jose, thanks so much for your review! We are thrilled to hear your experience was great. Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "06da2a65-01e7-4509-bfc0-1aaf7177a1ce",
"author": "Sheryl Barocas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNFUUk_boRG8f1a_L5ppFpKZlFKtUoJURs6w-LFzZaUG_jX4_QHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-14T15:53:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sheryl, we are so happy you had a 5-star experience with Extra Space. Thank you for taking the time to leave us such a nice rating.",
"replyDate": "2023-07-10T00:42:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "793a4941-3258-4e7c-9c5c-d5cef3def3fb",
"author": "Annamarie L Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKShFqN9oTNuUeCWDZ0fJJJQUUKS4DXIh-_cqCWcVTCUHcbHQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-09-14T14:57:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Annamarie! Call us at (732) 385-3531 if you have any questions or need assistance with your rental.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5714fd22-1a23-4529-aacc-c6418292ba94",
"author": "Celise Bullock-Powell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuBGY1tTFaT7TqktvXVgMmgBqXuLT1NgpheYGeIasoqE7xO9I=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-14T13:35:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Celise! We are so happy you had a great experience with Extra Space.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "554dc70c-2dd6-4ff7-89e1-cada9b461cb0",
"author": "KRISTINA FAETH",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVEfQS7_6kqD3w2pVfUiaJL8VYxgr8gh2aGwhsQQcg6h_rtmE=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were extremely welcoming and educated and made me feel like I’ve known them my entire life and I love there options and how they are willing to work with you! Definitely the only Place I’ll be using from now on, so glad my sister Rebecca Quinn referred them to me!!!",
"date": "2022-09-13T17:45:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kristina, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 385-3531 or stop by the office if you need anything!",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "eff212de-4479-41e5-95fb-79308225a8a0",
"author": "Jason Fernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoC9qdzRmV4Ah0zGUVjl6nFrFv-bztlKQgiudmgz18Hk56SA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The team at this location went above and beyond to make sure I secured my new rental unit and that everything was set up correctly. I was on a waiting list for a while and happy I was finally contacted to get a storage unit here.",
"date": "2022-09-12T23:19:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Jason! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "4071380f-bf41-41c8-9aaa-587218181b87",
"author": "Steve Poultney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrA97sm0ly1ZnPWc4ksqZq-7JgmpZ91WhLrCAf8GbymIt3wV0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-12T16:04:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Steve! We are so happy you had a 5-star experience with Extra Space. Don't hesitate to give us a call at (732) 385-3531 if you ever need any help with your rental.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "532f0b79-eb38-4fda-9401-b956bb8b5780",
"author": "Cristina M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLLYJK0sZVumulaGASSc5PTF1ehEMvI336MgSklLUaEIYdrZll7w=s64-c-rp-mo-br100",
"rating": 4,
"text": "Friendly staff !\nShe took the time to explain me everything and was able to give the best deal👌. The only small issue it's a pricey I wish price were a few dollars less 😕",
"date": "2022-09-10T21:23:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the feedback, Cristina! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Providing great storage units at an affordable price is important to us and we will be sure to review this internally. Feel free to reach out at any time at 888-storage.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "580ca5fe-b29c-4437-83b4-4a9629065e3b",
"author": "Nutty Cosmetics",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYBkWUpknpajhNelVGFHBhyXavjbWt3EqNYHmlMPgK4IdLyibN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Top notch customer service!!!!",
"date": "2022-09-09T19:45:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nutty!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (732) 385-3531 or stop by the facility!",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7298492e-acd6-41e4-99a8-b14d947bbf2c",
"author": "John Bispo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxNYhooiDIK2WpPa1JjXH2ZpF57qquOM9xBotuOUuN-SxD2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-09T19:18:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, John! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8b654d5-dfda-4546-a6af-435267ee110b",
"author": "A J",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzHsCDNE7XmSNF5Zi1Q9bJISu5niViFdNmzRG6idmF6ZiC7vKggg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Quick easy and affordable. Office team is great",
"date": "2022-09-08T13:09:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Alicia. We're glad you found our facility to be affordable and quick! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a4852928-4497-4c89-a3f3-cc3ced00cdb7",
"author": "Kareem Gumbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRWpP-PC_gM-TMPirMLqwCkIa-idk5fOuP134eDwx3YxUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nish was amazing",
"date": "2022-09-07T16:45:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Kareem! We work hard to meet the expectations of our customers, and we're happy to hear NIsh hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1cd55fe-fdba-4808-a352-ff5993ebc670",
"author": "Kevin Frazier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9yrxEy20NCe1IqKb2_AzwnKW-Mp6tt7FKJxjoJczICuwrFISZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-07T14:41:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Kevin! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (732) 385-3531 if you ever need anything.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da5f260a-5905-4400-a861-7189f7fbe21e",
"author": "Alikhan Zhanbyrbayev",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHeuk0aNEEW0cJM2NxriSFNH6QBVBK8ztx2thLZdfZOdYP8VgJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nish was amazing help",
"date": "2022-09-06T18:16:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Alikhan. We're glad Nish was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae30622b-2443-48f1-bec1-70c2822e91ee",
"author": "Troy Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsT7qlrwT9aA7kdqfcVeFK1JvWvstGECSe_Me40m5zJ-CTHcsb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good prices for the location, clean, quiet, staff are very helpful.",
"date": "2022-08-27T16:59:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Troy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "896b6dec-541c-421e-b81d-870d05ea16e1",
"author": "Chris Martino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgmwT0SiZJmBDQI6sfpLie6g2AUDqHs-st7xMrf-CZV3a9osI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-26T19:15:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Chris! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f18a60e-e1e3-4134-8cd8-979cc48a62af",
"author": "Alex",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV32PESvTW_vYe_V-_Rqfdp8kTzBAYc_ea-1FwSFBwp585hYOyX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Had space here since before it changed management and throughout it all the staff and accommodations were excellent—exactly what I paid for and they were very clear about all the terms. Megan was easy to deal with and always helpful.",
"date": "2022-08-24T18:28:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Alex! We pride ourselves on having a friendly, accommodating staff and are so happy Megan was able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0ebbe6d7-d63d-4926-9f18-cc27b333bc8b",
"author": "Matt Achy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwvNsHhxxKP6ebJrXfNQ1giOz8rIHt559O3pf9UvEa2ifm=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-23T17:59:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Matt. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a94b6b55-4bc8-42a9-ab03-83d5b4594f3d",
"author": "Scott Richard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYwG3ex1sPVYcLITlh1D6n43gp1jN8DYR_FnpCUC-hSY1USxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan was very polite and extremely helpful, she made the whole experience a pleasure. I look forward to a long relationship with Extra Space in Edison!",
"date": "2022-08-20T14:14:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Scott. Thank you for the 5-star review! We're so happy Megan could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "001ca8df-9de8-47f3-830a-c646626d0fda",
"author": "AGSC Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZy8liuRwJasIpGfvl6KShrDAzkPaJHM4hFdragrfsYzW-mu2b=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were exceptional. Excellent service\nI recommend this business.",
"date": "2022-08-19T21:04:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Agsc! We're so happy to hear we have your recommendation! Stop by our office if you need anything in the future.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56304e6e-fea2-4ba8-951d-10f0b2ceaf6f",
"author": "Pam DelFranco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1wVAdHU6LN9XjWVt9VoMZn7E4MGMQLCjhwvG6P-13rCY2nQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The ladies were absolutely charming, helpful, and attentive. Their customer service went above and beyond.",
"date": "2022-08-17T18:45:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Pam!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (732) 385-3531 or stop by the facility!",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a9655abb-c372-4ac0-9471-6873b37669ae",
"author": "Michael Nadera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPls7SAz6yRMz15T8vZurVcKtPrOZQmcTYH1JdjLw3OEuNbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan and Esperanza were very helpful and accommodating in my experience!",
"date": "2022-08-17T14:43:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Michael. We're glad Megan and Esperanza were very helpful and accommodating in your experience! Don’t hesitate to stop by the office if you need anything.",
"replyDate": "2023-07-10T00:42:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1050708b-be6d-4179-ad76-922b8b171033",
"author": "Anna-Maria Fabbricante",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0f0d5kEuOu59jfML7XrZs-5G78hqS4TM3oPQchFbcalXOuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was super friendly and helpful. Great service.",
"date": "2022-08-17T00:34:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Anna-maria. Thank you for the 5-star review! We're so happy we could help. If there is anything we can do for you, please let us know at 888-storage.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a5d2683-edae-4661-8077-e035f23e7590",
"author": "Roxanne Colwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxrWouSjG8Hz1sIrUhPSJw14jUNUthqWd-KrKyC5JsPH9X4GzN=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-15T20:12:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Roxanne! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (732) 385-3531 if you ever need anything.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5466617e-91ab-4c0b-9666-51490900a1d3",
"author": "JJ Mackay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKjurTisCOLeP7mYMVhDW5viOaoObxy75zPnBSfeYWnavFmenM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan was polite and pleasant on the phone while taking the information necessary to rent a storage unit. The prices seemed inline with other climate controlled self storage locations in the area.",
"date": "2022-08-15T20:09:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Jj. We're happy to know Megan has been polite, pleasant, and helpful with your rental process! It's wonderful to know you feel good about your storage unit with us. Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a9b762d3-5113-42a7-8d62-85b2b05a2a82",
"author": "Moustafa Ahmed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEoiJqct4FavyviJ3o3mN3OuTyemNXZva3psRLasxtGyaBNCsL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff 😁",
"date": "2022-08-15T14:58:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Moustafa! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79bc16e7-dd94-463c-8618-5df27f54056b",
"author": "Patty Antol",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXUVfrTDnwluxTadgXa0VShkMiNKQNcV1C-FcM3DrbzY30n2l5=s64-c-rp-mo-br100",
"rating": 5,
"text": "The phone was answered quickly, and Megan handled my request promptly and courteously.",
"date": "2022-08-15T13:52:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Patty, thanks for leaving a rating! We're glad Megan handled your request promptly and courteously. As always, give us a call at 888-storage if you need anything.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e70a585e-2571-45a3-a27e-3bc51b9594c8",
"author": "Anmol Grover",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfQ5o7svi4zs3zo8Bpn6lMR6coGcSb2g7KU9oQ30TvOvEcRG1N=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best pricing with best location",
"date": "2022-08-14T21:29:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Anmol. We're thrilled you had a positive experience at Extra Space Storage. Feel free to reach out at any time at 888-storage.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "358221f4-9951-44bc-8619-916e2f770c34",
"author": "NizMoth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5KmLH0FDmcrwqkV4JOEYQ8x2NyeY3Wi4xZ-8SjnBz5VV1TVNs=s64-c-rp-mo-br100",
"rating": 5,
"text": "She is excellent and take care of our request promptly",
"date": "2022-08-12T23:01:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Nizmoth! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68c7d72f-98bc-425c-8e3f-0d1ebbe3bfcd",
"author": "Daniel Bittner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxqlfDy26DPTqbHkFwl4UZlkLhvN40WcYj2vqgZODDY3_PAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick, easy sign up. Very professional service followup.",
"date": "2022-08-11T21:50:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Daniel. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (732) 385-3531.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2015d0a1-28ca-4ca8-9506-1f9794f333fd",
"author": "Vicente Carreon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKt-meRbMb_qY1cHS5ePvV1WxxG1LxLnx6YJMpzMemo9OCFAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-10T14:50:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Vicente! We are grateful to have you as a customer! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e8a719c-7e8e-45c9-b807-17daf0423300",
"author": "Michael Rowley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJUIoIisSh1Wy6uJ-um17NEnh5cJcDn4Z2yIX153nXDAUldjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-09T17:56:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael, thank you for your positive rating! Please stop by our office or call us at (732) 385-3531 if you have any questions.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e02814e5-fd85-406d-bb64-2b597033ace2",
"author": "John Metz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjLVqPzni6b6Ed1dzgsa1Lzm-a2VJ2AqJrZ58IoRD4-ViAWtl_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, helpful people",
"date": "2022-08-06T14:52:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (732) 385-3531 or stop by the facility!",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "05543d5e-3744-4419-90fd-8781bd6a47f0",
"author": "Arabel's Naturals",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWU0kdC7fd3Xon_ETPMIDO-MwNmuKKBrSVEWpYAWHWp5lxr7wk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra space is amazing. Their customer service is the best.\n\nThank\nYou so much Esperanza for helping me today. I am so thankful for your service.",
"date": "2022-08-05T00:17:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Arabel's. We're glad Esperanza was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5cbac58-6e10-44d3-9802-cb0d563891d8",
"author": "George C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkC2FFNT8RbJwLHbc6XydNRLKg84Ps2r-808oh_LMj0tCx3Ac=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Rented here for a short term storage solution while I do some work on the house. Very impressed by how clean the facility is, and the staff has been very helpful from the onset. On my first visit, Megan went out of her way to show me exactly where my unit was and the best entrance to use. Nice facility and excellent customer service!",
"date": "2022-07-30T22:38:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi George, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We're glad Megan went out of her way to show you exactly where your unit was and the best entrance to use. Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "34bc899e-c3f3-4fcb-bb76-3c6df1d80bdf",
"author": "Lou Ruiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU_63AmHWvqMUGmeB23lZV-LHmovNiSV4jDYmiDnFhB03yFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan was very helpful with all my needs and provided excellent assistance",
"date": "2022-07-30T21:36:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Lou. We're glad Megan was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a94c9ff2-f99a-47c3-bdfa-5acd962370a3",
"author": "Jose Santiago (Cpl)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU85FMS6QDJECDUCLftFGiJ6t0hQodlq2VryyABcnfHuop0Iic=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan Pereira helped me out super fast and with no problems !",
"date": "2022-07-30T19:24:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, T Santi. We're glad Megan was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87615cc3-46ab-4c89-8104-995597b424c6",
"author": "Jason Griggs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqnr7YYNBTQMhs4mAlg_L0nkc9ab0D_pRG2nEkD-mm4cbxfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan was great and super helpful",
"date": "2022-07-30T18:29:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Jason! We are glad you had a great experience with Megan. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "903ec405-e36e-4ee4-bd3e-93ef8cfd93af",
"author": "Betty Crespo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkMJ-qdhv8fstWTlEsZ5RK33ta9TBTGiIO1wuiCtTGt6TqWQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly and helpful with explaining everything to me. I recommend them 100%.",
"date": "2022-07-30T15:47:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Betty! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e5443749-9798-4e3d-b041-83816d5ccc40",
"author": "Neil Mehta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2S7TBcxSbnlEaiFxQztBtOXxNzoJIyV0qG54IDtkK8HdT7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-29T17:38:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Neil. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffbafc6f-9a86-4637-8bef-300a32382ca2",
"author": "Louis Cureton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJML7C_A8eVwxB2Tvk14o06el0ZCFsAxNh3SlUujnkWK8_3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-29T17:34:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Louis, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2023-07-10T00:42:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0602223-ffa7-477e-b8dc-293e4601ca14",
"author": "Katherine Kelloway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0QVEBSVS6xQhGmHTQkCzyhn93A620qwiE2MSB0oVb6m20=s64-c-rp-mo-br100",
"rating": 5,
"text": "Esperanza and Megan are incredible resources; immensely kind and helpful!",
"date": "2022-07-29T13:43:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Katherine, thank you for your review. We're glad Esperanza and Megan are incredible resources, immensely kind, and helpful! Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6319fa9a-187a-4b88-aa08-1f44a58588db",
"author": "isaac kosman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKc98rPGQy9PKVxUZQVbgWFd0YOEJIFxPHdxpsMcNCPBl-W-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Esperanza was very helpful and pleasant to deal with.",
"date": "2022-07-29T03:30:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Isaac. We're glad Esperanza was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "dbc9aa4e-67a8-4e60-a1c3-572d08c90ec5",
"author": "jasmine cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxb2SLxqdOePBu5diECwg40Nz8bd_RQdDvWifjnyY2TzP9Ag=s64-c-rp-mo-br100",
"rating": 5,
"text": "She was very sweet and Very helpful and was quick with our process thank you very much .",
"date": "2022-07-28T22:11:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jasmine ! Thanks for the positive review, it means a lot to our team. Please call (732) 385-3531 if you have any questions about your rental.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42c2800e-0e8a-4d17-9848-3e761c669ec0",
"author": "Paloma S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0WZFCav9fd6XwIPtAA4MXcd27pDvc8_v097KW98NUyxeB32YYUA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Esperanza was covering at the rahway location and was so super helpful. She was thorough and very patient. Thank you for making the process so easy!!",
"date": "2022-07-25T14:35:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent review, Paloma! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e2c9aeb6-f049-4fc0-a1db-9ac45ce44504",
"author": "Justin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfWNLyU84UrkJvyCOHV2jB3QVsUulmc39DXAqg9B6LdJENMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Esperanza was a pleasure to get help/assistance from. Gave us all proper info and showed us out storage space very quickly. Very helpful!",
"date": "2022-07-25T14:21:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Justin. Thank you for the review. We're so glad Esperanza could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d2fbd58a-ca91-40db-b196-bfdef9117cb9",
"author": "Shannon Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiD5dn79GK8FqFBxMZ9-UM_CozfFhsOVkyFNJ_UHxKiWVDDg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Easy to get a reservation last minute, but even after discussing the dimensions of my piano, it didn’t fit. I had to direct my movers to a larger space that wasn’t already rented and then take the liberty of pulling off the tag, moving the piano inside and then dealing with the transfer of space the next day. Bottom line—I successfully found very nice, clean and air conditioned last-minute storage for my antique piano, but it will cost me more than I expected because the interior space wasn’t really 5x5.",
"date": "2022-07-24T20:03:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for providing your feedback, Shannon. We are sorry to hear that the original unit did not fit your needs. We know you have many options for storing your belongings, and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "a81710bf-01e3-4dba-b05c-63dcf80409f4",
"author": "Sam Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_cFKhshMHMQrc3_b-BsHM6Nk_suEcbwK9ujqQ1tjbGaqboIHx=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Went in to go through some stuff in storage, realized I have way too much space. Talked to the amazingly helpful Megan at the front office & going to downsize my unit next time I'm in the area!",
"date": "2022-07-23T21:09:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Sam. We're glad Megan was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b51b9fb1-cbf9-4e10-8178-994fae0de5da",
"author": "Jose Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjvRbQwXCbpsh_NQgAC-WZSuoNpm2om9CSbO_TzGl2e5badaz01g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent worker , great job Esperanza 10",
"date": "2022-07-23T20:00:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Esperanza is great too! Thanks for the positive review, Jose. Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1eeac8b3-6922-4c0e-9fa1-f807e5c9fe49",
"author": "Lee Jay Ellison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIru72bab1ArKs4uRXJlAMYXe7HTqZjulY5ddveN8LXligddg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-23T19:15:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Lee Jay! Stop by our office or give us a call at (732) 385-3531 if you need assistance or have any questions.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5ea0627-c1ef-4cea-8023-b80a1e18ccef",
"author": "Mark T",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXG8o1u_JPAqpNDLKH0IkcII8o6u7cmqEjD36zbr4uOHg3e1KX5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan provides outstanding services, I highly recommend",
"date": "2022-07-22T20:09:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Blk. Thank you for the 5-star review! We're so happy Megan could help. Call us at 888-storage if you have any questions or need assistance with your rental.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c365cc7-cdb1-4325-bafb-7f6d614db4b6",
"author": "Mojtaba Khalili",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgnGdjMPxrepeRmLoushKa-YTDwqM-rqtkvpsYiBCpGPnRAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly customer support",
"date": "2022-07-22T19:37:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Mojtaba! It's great to hear our team was able to provide you with great customer service! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fb738eca-6d80-4caa-a30d-923cef8a0e9d",
"author": "LIGIA MORALES",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5_LDaZ_zvU2PYLMsgM8X82Fb8NUlEQp10Xzv-ME0q2gPCuBpS=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-21T16:44:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Ligia! We are so happy you had a 5-star experience with Extra Space. Don't hesitate to give us a call at (732) 385-3531 if you ever need any help with your rental.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66b2c42f-cdb6-44fc-ac53-54a62509a262",
"author": "Gary Walton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKidPNMfdLTW9-yU1ZgkV_ZcwFbGTjhVGgmasDVOd3nCvCAxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-20T21:03:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Gary! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e6b38867-5f04-43a5-ba61-5db2bff95de4",
"author": "Smooth Operator",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSg7nVqprJX2youapiVl0mosWMfpe1Uqqmoq8GHbuU094oAqxO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job keep the good work",
"date": "2022-07-19T20:53:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, James, for the great rating! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (732) 385-3531 if anything comes up!",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae336fc0-a26a-4d39-b0d2-540c2a92292c",
"author": "James McPherson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXi-YVvgXqUTBjY895CrVt5QHEmw-p1otReR0k17_GwAJUgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is awesome !! Great service",
"date": "2022-07-19T20:48:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, James, for leaving us your review. It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (732) 385-3531 if anything comes up!",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3bc5533-e37a-4baa-a04e-57a467d0e85d",
"author": "mary-kay blanchard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW27yqYqphyUZ6bzHCHhx0sWs-vSo8h1EK8uxBZDCzr7mjBa1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice experience with this storage facility. Always clean and well kept. We only decided to stop using the storage facility because of the price increase.",
"date": "2022-07-19T18:56:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mary-kay, your review is appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We appreciate your feedback in regards to our rates. We will be sure to pass it along to the appropriate team. We are here to help! Please give us a call at 888-storage if anything comes up.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "2cb6b0bf-1934-4a7d-a4cd-79c912c282ea",
"author": "Cynthia C.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKN6QWW38sJWMvwl_YepbV20rfax6EjpM75QsSeKM2vTjj_6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Esperanza was great! Such great customer service. She answered all my questions and help me find a unit best fit for me.",
"date": "2022-07-19T15:23:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Cynthia. We're glad Esperanza was customer-oriented and able to help you find the perfect unit for you. Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87e8a652-34a9-42f6-abb4-955b5b221f90",
"author": "Nisha Wyche",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiFNQxyWj46ikKT0G4qTU8ubjslS4K8xx4uRmrfGVfGWfr=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-18T19:55:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Nisha! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (732) 385-3531 if you ever need anything.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "50294765-de54-4408-8f14-5e2585295f0e",
"author": "B B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsiop4jBrqBpywkojnxGOJy17kJle8k4r83O1UTJjEOGETgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan and Esperanza were very friendly and approachable. Megan guided me throughout the process and was very knowledgeable. She found me a unit that worked best for my needs. Definitely recommend this place, overall great customer service!",
"date": "2022-07-17T00:40:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, B! We pride ourselves on having a friendly, accommodating staff and are so happy Megan and Esperanza was able to assist you! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "27319f50-bc62-4cb3-8e4b-81a815897030",
"author": "Big Man",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVHm7uaskAky9cd7izOfzS2DoSOeQaRgfkQ9lpo5YCIv_BWdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Esperanza and Megan are great! Made everything nice and easy",
"date": "2022-07-16T21:15:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Insaneman_dan! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Let us know if we can do anything else to help at 888-storage.",
"replyDate": "2023-07-10T00:42:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "827bc88f-c3ae-4cf2-bef5-d429e95de5c5",
"author": "Casto Spells",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwvCyfAr1INq6zb6ur8Y9GwxAqEZK7qBrjk9_kLXiXq4s0BS5i=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-16T17:18:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Casto, thank you for your positive rating! Please stop by our office or call us at (732) 385-3531 if you have any questions.",
"replyDate": "2023-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "637b3874-6255-4591-b8d3-64c226bc72bc",
"author": "Carlton Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV0WViDcQvQI9QbV3JRIUXKUP4TBfzdgfJp6XF09JbHeF_dQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-15T19:10:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Carlton! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef26c6e2-7763-4dd0-b50d-48ef6d61b5fe",
"author": "Frankys Nunez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuBdHocB70I4TL6kKBPB3AsiIFAK-I-VwcvLGPeXqGT1HyDxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "During the time I was there rented my storage was all good, a good service thanks to Megan and Esperanza for all their help.",
"date": "2022-07-15T15:08:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Frankys! We are glad you had a great experience with Megan and Esperanza. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5ee21f4-0158-4360-9259-9fc24fdd11e4",
"author": "Alicia Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOFG6q_FiUdRsZZo7_OeKHO8eAfCjzNOS3jEu-MD6Od-ui-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and a very clean facility. Megan is super knowledgeable and helpful!",
"date": "2022-07-14T23:18:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alicia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Megan! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-10T00:42:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "24ba6717-e6d7-418f-86ed-0ea9102d8e3c",
"author": "Andrea Chica",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFdDH0HPeaFmZaYa_knvVOtk71J-Od2BUhkU8CsUuUW5uoOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan was amazingly sweet and helpful.",
"date": "2022-07-14T17:50:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Andrea. Thank you for the 5-star review! We're so happy Megan could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.",
"replyDate": "2023-07-10T00:42:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd46d7ad-842c-4355-99a4-68a2a76989e2",
"author": "Linda Sadowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIPtDoGrVMk436uacRxrei3G5wgMQD2MjjLy8RLNoJq-yylg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan was very pleasant, friendly and professional. I was very impressed with how clean this facility was! Others I had been to in pricing were more expensive, and dirty.\nAs this is the first time I am using Storage for a relocation move, Megan helped make a very stressful situation much easier for me.\nThank you Megan!\n😊",
"date": "2022-07-13T01:38:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Linda, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Megan! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8c65a1d7-ec1a-447f-94cb-0305453a47ba",
"author": "Jose Medina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXgHzxPq-N2WHvhtqVwdnhvyv7aqVgB0KtUq55R5T2y1EoBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2022-07-06T14:34:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Joe! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cbe92dd5-3cb0-4950-9595-4f0d2cf16974",
"author": "Meghna Pare",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAW6dWk1W2y8hZEsQGJORAnJYD6jYBdj2ZvGVjEzti0FT-quomaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-06T13:48:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team works hard to keep our facility clean! Thanks for noticing!",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a1c6dc9-c85a-4465-b2f0-9d5c3462a9ad",
"author": "Chris Lee (Sundevil)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUICb016Ofsv4DMG8vZ38S11eA4jg6teVLCXRs53BpvkdFXiD66=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-05T21:10:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Chris Lee. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c26bc5a5-2d6d-4f24-8e7b-619fed056c00",
"author": "Nasar Ali",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhmfCgWs3flow2OvVdxYX38NPmYmDdodGK_7uPRquKqVEknQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan is great, very helpful and walk you though all the steps.",
"date": "2022-06-29T00:01:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Megan is great too! Thanks for the positive review, Nasar. We're glad she was very helpful and walked you through all the steps. As always, give us a call at 888-storage if you need anything.",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4be1f3ae-93e4-4ea1-a9d2-2008df7fe31b",
"author": "Rhee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMhfQQpm9DIIOV1RLkR_AncFjE4wbmvnkpRatkTfvS-S7HSg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They were not lying about customer satisfaction! As soon as I walked in, I knew this was the place I wanted to store my things at. Megan was extremely friendly and super helpful. She explained everything so well that I had no questions at all. And she’s so sweet. If you are looking for a good storage place with great customer service- this is it!",
"date": "2022-06-28T15:30:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rhee, for the great rating! It's wonderful to hear you had a positive experience with us and that Megan was welcoming, friendly, and super helpful with our rental process. We want you to know that we are here to assist you with any further storage needs! Give us a call at (732) 385-3531 if anything comes up.",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "550226bc-6bd2-4804-b296-3b94cac7c48d",
"author": "Amada Delgado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXngHCj-hhyn6olvaXAa8q9RhxumnUFFeW39-C34LT0KSOKtLhi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-06-25T17:57:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Amada! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b21fdf2c-dbaa-46c3-a2a1-07c6d4a9b9ed",
"author": "3dognite TOP SECRET",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbZ_psqjuAglJb7FlkwzuIoURdUzxtWcjGZTBPH7zRdjtv5LElWw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Megan is a godsend !!!!",
"date": "2022-06-24T18:12:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, 3dognite Top! We work hard to meet the expectations of our customers, and we're happy to hear Megan hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e90557f-1a7f-4a2a-9794-b6b875345faa",
"author": "Manuel Martínez Peña",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbTtB2Psf-7yudfB3OFFX41Lw0f40vZjF2aHewu6XCRsFOtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-14T16:19:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Manuel! Please stop by our office or call us at (732) 385-3531 if you have any questions.",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a00c7fa1-8623-481b-a6d3-241f06f74578",
"author": "Juan Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgqpbFMtSaqfHWFWZokFVbNeW9i2VEUfCZHi8_iancJ24-Pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-13T03:22:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Juan! Thank you for being an Extra Space Storage customer.",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f46a749-0e03-47c9-836c-14e797b96b03",
"author": "ednal avalos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRqmZ6vK3iDuUNXPi5WFWaZBHEZrHRNyP6GntV_8h2Pfnsfg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-06-11T21:11:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Ednal! We are here for you if you need anything.",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c41d1405-217a-46a8-8d70-7f88666b32d1",
"author": "Carlton Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUscbZONsBl5Kzl7XzRieDtV6Xc2EDJfhtzqOP8JJsoEdq-nF8I=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-06-10T19:20:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Carlton! Don't hesitate to stop by the office if you need anything.",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e7dd7382-2785-4e4b-8dec-7517c40de9d3",
"author": "binglong lei",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfCPlH_UUpda4dgFWosnSY8fqUtAJc780bi3FsFjp2Co8Giw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-08T19:07:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Binglong! Stop by our office or give us a call at (732) 385-3531 if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "787f49d9-fb77-4b5e-8b08-19def159491e",
"author": "Jaclyn Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlajmHqNe6L10keOkIqr09dxuZjzIuUhnrFLrlY61oIDrBFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-08T14:34:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jaclyn. Your rating means so much to us!",
"replyDate": "2022-07-10T00:42:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7240c2a-bb89-4437-a932-9916cfa1c9a7",
"author": "Jodi Gorski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsK5KFCmYKp3H_nnkZ0wmFcUvg6xqMmBwozVnO34He_Ef40A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Anthony was so nice. He helped me find a different unit that would better suit my needs. Explained everything in detail. Such a helpful guy.\nThanks so much!",
"date": "2022-06-06T21:24:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Jodi! We work hard to meet the expectations of our customers, and we're happy to hear Anthony could meet your needs! We are happy to help with any storage needs at 888-storage.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f2a320c3-de31-4c4d-8e39-373ba6062658",
"author": "Isabel Taveras",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0-dklVXOQ_UNDmhD3dpXbKmW_tIx8ulWmCfghaNQMo412LhBWQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-04T22:53:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Isabel! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9469d5f0-45ef-4183-8d55-d06ad90c52bc",
"author": "Patrice Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_TOwDIwKTvWXk8Z1_e9dND0ESHPSg8gQxYvIhOIC63iSxig=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-04T22:35:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Patrice. Call us at (732) 385-3531 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7bc9bf15-6f95-417b-9fe8-23e1673d1ded",
"author": "shane britto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXc5vX078xgdUnI-BT947_AsMR-X0pdO_9upXqhx2U82KETw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-31T22:28:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Shane! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c7c2628-ed27-4950-9ae9-7c98e9cf83cf",
"author": "Hisham Albraim",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQGkucjJvktjQthjHwusH6tP_p5I3A6uXZiPpC6pB30PNpzCO2=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-31T19:05:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Hisham! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (732) 385-3531 if you ever need anything.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d9cf879-0d53-4415-8392-8591ecb429b9",
"author": "Bob Larsen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLt3SJvrev3HOZLUhArBsyziB5-WNjN4fn6kfYbx3Al6ukR9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan was great!",
"date": "2022-05-28T18:21:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Megan is great too! Thanks for the positive review, Bob. Stop by our office if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b7a4103-5055-411e-8fd2-552363fffd13",
"author": "Bobby Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmlA36eHElrisgASa6dnewaXuYNi6gKVy3qGRKeVH-BRtvUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility very clean, Megan's customer service was excellent... I appreciate that",
"date": "2022-05-24T19:41:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bobby, thank you for your review! We're so happy to hear that your experience with Megan and the cleanliness of the facility has been positive! Let us know if we can do anything else to help at 888-storage.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "28e03846-a6f0-46a1-bbc7-5fed1d64a513",
"author": "Dominique DeRosa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvvdP783XWFoYtt3-1iO650tM7uaW8YPgyGtUAhbZlYvIgRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "thank you Esperanza and Megan for being so patient. Definitely recommend to rent with extra space storage 👍🏽",
"date": "2022-05-19T16:16:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Dominique! We're glad Esperanza and Megan were so patient. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "65aa286d-f08e-40b5-a793-5fc1552a73d1",
"author": "Liz Dillon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVP8DtnDLxQoh5RgWgzIU3lmdHJklJLGXfzyDdJTGut1npx1ck=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-18T17:36:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Liz! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ccf111de-03f7-4367-b732-a7d2207ae71d",
"author": "Men Of Power",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJImLj8DzK5dysVQPL9MJHoZV3JqCYUDqZW6g5KUHoamFmujg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-18T02:22:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Men Of. We're glad we were able to assist you with your self-storage needs.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bd4cdf91-d88c-47a8-a61d-bb742fab44f3",
"author": "Maribel Fleming",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJlnrLoVjO_5H4EhB83UbBTpEXNQeFZO2Sgsm2eX0-ZPHNMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The site manager, Megan, was superb and very attentive to our need for a storage unit. Everything was taken care of remotely and so, upon arrival we were able to go straight to our unit. Very convenient. Thank you!!",
"date": "2022-05-15T10:15:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Maribel. Thank you for the 5-star review! We're so happy Megan could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0bfe257a-9956-4781-bcfa-1304915d5845",
"author": "Brian Coit",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIb3k6jYZ4Me2U9kyG1G5omFGrdC3DAfwGi6-ge4aDWEF73AQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-05-06T21:38:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brian, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f2c681b0-867f-4f15-be9a-fb895cfb4173",
"author": "Daniel Acevedo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfK9HIUlfatYEAI_nIyL0fk1Y6U3wxj0MzHLZc9VZ6p2mTyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was helped by Sonal she was very professional and very helpful with my storage needs she made sure i had the best attention , i will recommend this place .",
"date": "2022-04-20T16:21:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating and recommendation, Daniel! We are glad Sonal was very professional, very helpful with your storage needs, and made sure you had the best attention. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d70cb8c6-ee47-4e22-ab8d-1f68985ba1d6",
"author": "Evette Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCSjW_4S56KtJ3FYt3-bM0FVz-VRfQdLUejtWjAPJDv9X4RQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "She is so nice and patient",
"date": "2022-04-20T14:30:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Evette. Thank you for the 5-star review! We're so happy we could help. Give us a call at 888-storage if you have any questions.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78e7f111-186d-4c7a-aa34-fc6cb24e7dfc",
"author": "Krystal Collazo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKOdjBf9vAxHfjAdDr0E0YJQyi7ueBjOW5R0cs2zGZPiGXoKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sonal was a great help in choosing my storage unit. She was very informative that I didn’t really have many questions to ask.",
"date": "2022-04-16T20:19:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Krystal. We're glad Sonal was able to help! Our team is here to serve you, so give us a call at (732) 385-3531 if you need any future assistance.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e1cf003-6e5f-4259-84d1-cc79f28d48f8",
"author": "Ibn-e-Ali Zaidi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVU_VhmV20t8pPFN2udfsZzB5tAsVLCCGeeBzksLPddH_8_QdW8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-14T22:53:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ibn-e-ali, thank you for your positive rating! Please stop by our office or call us at (732) 385-3531 if you have any questions.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24246876-dfc7-40ce-9a86-4cdc7a9aa7d7",
"author": "Arnold Belen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlYtkyE7CsU4yiKfi6cmdaS9gApylj40_5KUPAiqkAxmS-dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-09T14:13:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a positive rating, Arnold! Your feedback means a lot to our team.",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac2a848a-7b72-4162-b539-665e8196275c",
"author": "Aness Amer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzzFKPRXAzhuMLdWrsNv8ootYEOAcAhulXFd0rlC-UfVAUyJs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-08T02:49:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Aness. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:43:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "444364e2-e174-424c-9c39-1ff9c0e1419b",
"author": "victor ortega",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJy72JCG22ylbNrLwWhfsSyaH-Bi3Dev01x2q7UPf13CkhcOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a good experience with this location, sadly we moved farther away and bought a house so we didn’t need their service anymore. Clean and safe, would recommend it to anyone for the convenience their service is.",
"date": "2022-04-04T02:46:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Victor! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If you need anything in the future, we'd love to hear from you at 888-storage.",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "b75fd566-3961-48f8-88fb-4a7acd98687f",
"author": "Kimberly Romero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPtT0b6XpJl2LRdeNYtMmKjZSpKOTMT8WA68X0_B2jNRM7WA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-04-02T14:40:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kim, thank you so much for the great rating! Stop by our office or give us a call at (732) 385-3531 at any time if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46ae1f97-0ec8-407c-9643-a5067beef29f",
"author": "Lorraine Furilla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIf-UHHE5WijBZwHiVf4wONb6qFXRIKwzxR0tI2dpGHpyxL0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sonal was very pleasant and explained what would happen after the moveout.",
"date": "2022-04-01T13:00:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lorraine, thank you for your review. We're glad Sonal was very pleasant and explained what would happen after the moveout. Stop by our office if you need anything in the future!",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "938595fe-6c25-4d74-b420-99399e7f21d4",
"author": "Elvira Giblin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbkfjBrA94L87IZCTzURVsaCoiJpfSI62ZcqBiPSCCXFYCNKWYcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-31T20:51:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Elvira. Call us at (732) 385-3531 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1b7ae9d-a792-4f09-8a56-67a622086a75",
"author": "Alonzo Gregory",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_9-HGZdJ__9L6H03XBLpTV2n86HXaQVpHobYOZ9KsCljCug=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-23T23:05:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Alonzo! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "250cb666-dc50-4b22-ac98-4bb695b6e9b0",
"author": "Marie Brisbon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPs7W9A5fo2F_4mQxHq6ez_vCBEgYkOoZ8qdmpEFEnu-JALA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mrs.Sonal Talati you're the best very friendly and she made show she explained everything thing to you",
"date": "2022-03-18T19:43:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marie, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sonal! As always, give us a call at 888-storage if you need anything.",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b7948dd-9532-476f-b039-537227c076a2",
"author": "Cindy Romero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkLj9b4DJFUzGElH6vIjQ6a6EOy7SBC7VwQk0l554610mI9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-17T19:13:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Cindy! Please stop by our office or call us at (732) 385-3531 if you have any questions.",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ba717872-2cd0-44fc-9aad-d579f8af0c0e",
"author": "Dom Haley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2bfKcAM6bwaqzu5nB--ohvQpjd1SSu6S6ZEgGULmDI_u24A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-14T23:34:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Dom! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46d2fd4b-d400-4f1a-a594-8d5d4134d06f",
"author": "Avinash G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiON5HiIO1BFtRgy28sbuZQ_bYDQArLODahE81NxbSAM6xZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-11T21:54:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Avinash, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b756b218-fad1-4891-8fb0-6027ab0a117f",
"author": "yaakov antokol",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuBGtQjjjSWUh4AoOe_JCdyGiXM7-VGqHQyynf6MRsYlBSbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-10T14:55:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Yaakov! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82c864c7-cb3e-4a4e-be18-5c1d6f6b4687",
"author": "Eduardo Mercado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5Kmk9Zj8T20fE2lbVe6bIwZMsE18zPOLal7Yz9yKHk7C04g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The place in Edison NJ is perfect for my needs and the manager is very kind. I recommend it!!!",
"date": "2022-03-04T21:11:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eduardo, Thanks for the 5-star rating. It's great to hear our team in Edison was very kind. Your recommendation means so much to us. Please give us a call at 888-storage if anything comes up!",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dc6e1c1f-4bf4-45bf-8f85-8b22c382954a",
"author": "Jamie Fratello",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKE5FUSRlBYpm2MRaxVpG2y9pmJU2AQFlb0rvAHEcJH0PzuDbU=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just opened a storage unit today and was helped by two women. One on the phone named Megan, that was very helpful on pricing and availability.The other in the building named, Sonal that was attentive and polite while showing units and going over the contract. The whole process was quick and nice !",
"date": "2022-03-03T21:30:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Jamie. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5f712ffd-7885-4ff9-b652-fcbf4f33492c",
"author": "zhengjia zhu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_zzVzDBbtOjcvnWIRI2p87kOB8qTYi-B9lQlsPBsDlqquyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-26T19:32:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Zhengjia. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9405ccec-036d-45e0-8ab1-d9a7b50f9b26",
"author": "Celly D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRTQwXqvH_AMyibAglKAAeQrg4vJEPS2C8nkNpjbdIJYT2IA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-24T23:24:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joanne, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e372366-faa3-4ab3-9966-76e1698bdacd",
"author": "Oniesha Rowe-Mundy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVOxxu7J_U9NtoPn9ufQMIckC4wVqkFATBzA4wT2iEoko5ovsU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-24T21:17:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Oniesha! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48288a2e-4e5c-4066-8e89-8ec75c81a569",
"author": "anas omran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXq3QocGgPlMpi_AJLqSnx2CQB0_s0DTAf5pqJ-TTJIOFFBiDE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Megan is one of the best people I have encountered. She is really knowledgable with the system, and always able to solve any issue. Also she is always smiling and treats everyone one with respect and kindness.",
"date": "2022-02-15T14:18:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Anas! We're proud to serve our customers. It's great to hear Megan was really knowledgeable and helpful in resolving any issues that arise. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "984db21d-825c-44e5-8762-1134006e0b0a",
"author": "Marshal Datkowitz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYW3TLTwyFPN6wkJxGXlcgN9ZUXyqMGPI0HLjOdNoWQ6g8aWWx=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-02-09T05:27:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a positive rating, Marshal! Your feedback means a lot to our team.",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c79319b-b863-4800-a4e9-70fae1f36260",
"author": "Curious Tv",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvkUUK5Fhe3vm9sWE_Wu6RfYh2RqDspg-GbRKwe81BOhIVhsB5=s64-c-rp-mo-br100",
"rating": 4,
"text": "Never had a problem with customer service. Also the storage was awesome. The only reason I moved out was the price hike. I think that it was a very high bump up price.",
"date": "2022-01-24T20:04:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Curious! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8c8b5b45-70c8-4111-ac34-35165a9fd22c",
"author": "Sam Costantino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7S37Id7mRy5RMW5p-LLDr6qOUI9o_42LwTu3On5Z4LEQjzpLq=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-18T15:05:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sam. We're glad we were able to assist you with your storage needs.",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98714405-1a30-4c0a-be3e-6bcbce7991d0",
"author": "Jin zeqian",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4sLx7m7FfQX9ZZvA6cedftfUuGniNZdDBkafIhT2-kYz9Lg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-15T19:52:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jin! We're so glad we were able to meet your storage needs.",
"replyDate": "2022-07-10T00:43:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a02a2e0-9960-42f6-8d71-660ec7d2db70",
"author": "Lisa Lisa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxWGXHiImy_rG1BszHQrr7Qm9ESO4wEz8LNba9ZD08BlLzrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Meghan is a gem. She has superb customer service and her client relationship skills are excellent. I have storage at the Edison, NJ location since 2019 and have never experienced service that Meghan offers which h today is very rare. She is very knowledgeable and quick when answering questions. She's always prompt when returning your calls a woman of her word. She goes over and above to make her/your customers happy. And she keeps the facility spotless. You have hired the perfect candidate to handle the Edison, NJ facility. She is the best for that job and better than all the other employees that were at that location. Kudos to you Meghan keep up the great work.",
"date": "2022-01-14T21:29:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Lisa. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Meghan. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8b8a6e26-0bdc-43f1-afa5-ac42be7a62f6",
"author": "Victoria Jacobowitz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgexiRhpijoTdcFCvhkl6bd46v84DUdMVWDLN3BbRKkS0uPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been at this facility for 10 years and when I recently encountered a problem, Sonal quickly and kindly did everything she could to help me.",
"date": "2022-01-12T20:15:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being a loyal customer, Victoria. We are glad Sonal was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de4d36e3-0ff1-454a-92a2-a3db40610bce",
"author": "Thomas Longo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJO-M6gR3m3Y4YGvfhOviQqbdM_o4-nwrat902b5Mv_Ms1ilA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were Abel to help keep my payments low and are great and accommodating!",
"date": "2022-01-12T02:08:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Thomas, Thanks so much for the review! We are glad you found our team accommodating and understanding. Give us a call at 888-storage or stop by the office if you need anything!",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e41b3d4a-7658-4a5a-a0be-40e4befc8bb5",
"author": "James Koczon",
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"rating": 5,
"text": "Had storage here for 5 years, served my purpose, facility was very clean and easily accessible, the office staff were very friendly and knowledgeable",
"date": "2022-01-11T20:06:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being a loyal customer, James! We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! We're glad our team is very friendly and knowledgeable. Stop by our office if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Marvin Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEqFy6AJe3WKduGM7_RL9y-gZlLILm6DRxLNRPfICyF2EPY10=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-08T19:44:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Marvin! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4c0edbf2-2d7b-4aa1-ae0c-a9e345c35edc",
"author": "Warren Melton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbOwTrVfgm4UG7_ViRDADvmPcLgGqlkAwv3-n0-ywwlJiGxA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-01-06T15:40:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a positive rating, Warren! We're happy you trust Extra Space Storage for your storage needs.",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1096408e-e440-48ac-88f3-eba17a6cec37",
"author": "Niyah Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0znkLc_6u8pcciQaDt_EtztJGFn5Va9LuJGV4pPuv6nQrkbg=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-01-03T15:17:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a positive rating, Niyah. We're happy you trust Extra Space Storage with your belongings!",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27b0525f-41ca-4676-840c-85c7675e4236",
"author": "Katina Mataras",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCTrBErh2gtf23zZK-DPjzzAvdANcX5zHk94011oIEFVejJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-27T17:53:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Katina! We are so happy you had a great experience with Extra Space.",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ece9d7a2-cf97-4749-a159-52dde63ad5b1",
"author": "Dana Curcio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyi_muzE4IjEjlcx3ThBGblU4_jIbUAyEXzG9UZx2TEL3kbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-27T17:07:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Dana! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (732) 385-3531 if you ever need anything.",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d661f0d1-bd15-4e0b-bd7d-50e5ecac6b76",
"author": "Renna Nukta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYolFZHeLjG8hl2LbgxpnLlYOTmffWr3tffrR-2-pLaiHm4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Smooth move in and move out process, very clean and secure facility. Staff is friendly and helpful!",
"date": "2021-12-20T18:05:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Renna! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "645dbc46-24c0-4359-821a-bcf632b42248",
"author": "Jessica Diomande",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLxS3fi-ejwZKsW7PruKbZfPliAHAXfsDBV-RZt--YUJUz4ro=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-18T16:34:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating Jessica! We are so glad you trust Extra Space with your belongings. If you need any assistance in the future please do not hesitate to reach out at (732) 385-3531.",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13ac87b0-ce0c-4155-b7e2-5050550e085f",
"author": "nikia lyons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEw_LmECc3U0m1PPj3uODdDWSejiPMe-Y0-7PnyUB_18POTz6i4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-17T14:43:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a 5-star experience, Nikia! If you ever need anything in the future feel free to stop by or call us at (732) 385-3531.",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "230e752a-385f-4eec-bd20-f1a68555b780",
"author": "Val",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKA2XmjMNbfq1r9iklhyS-T8gXvjDb_tw90wMyWLV9Vcp3wiw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is the best storage unit I've had! The property is clean and secure - I checked back on my stuff a couple of months later and there wasn't even any dust on it.\n\nMegan and Sonal do an awesome job of managing the property and have personally helped me out in a pinch several times.\n\nI highly recommend this Extra Space Storage - it's been worth every penny for me.",
"date": "2021-12-13T22:48:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Valentyn, for the amazing review! We strive for you to have a positive experience renting with us, so we are glad the security and cleanliness of our property met your expectations. It's so great to know Megan and Sonal have done an amazing job in helping you and keeping our property well-maintained. Your recommendation means the world to us! Please give us a call at 888-storage if anything comes up!",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "2eaa24d1-5716-49ad-a09a-473cbe084f4b",
"author": "Sandra Zapata",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeNLJ8-DhzcuDG1eoYqN-WIYsLEEvFYaNj2OUGdw8xIFGPSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean. Never an issue. Had a unit for several years. Would highly recommend.",
"date": "2021-12-13T16:09:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Sandra! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b6cbc255-644d-45dc-96d6-f5fcaed37ba8",
"author": "David Swee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFVKd3T8Gs26O1aVyZOnFPGrMsAuWmurYzP5qXKYL31zk6zA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-06T16:09:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating David! We are so happy you had a great experience. If you ever need anything feel free to call us at (732) 385-3531.",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8e3207b-496b-482a-80e6-6230cd07e49a",
"author": "bishop caldwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWp73HNDT0obc1KeQ9DTNQ-hhhanR_oa8zezu42HYeOP7SfGRBb=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-03T16:23:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Bishop! Please let us know if there's anything else we can do to assist you with your storage needs.",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ecaed14-ab03-422b-90d6-9649605b11ec",
"author": "JLOCF Inc",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXixsU8UVbf3jEkd4Kdp5ty8jhNU7WXxu2fRHD8XiEdDQqs2bdeVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-30T23:03:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jlocf. Your rating means so much to us!",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12214dfa-9d4f-4dd4-ad4a-b408d052f2ce",
"author": "Lamount Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEa6eL4XOkQQY3k2RdKh9dySU7YjfQG4g1JtjMK5yXwz-dbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-30T19:00:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Lamount! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:43:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c150e47-1ff2-4c48-8e02-2ceac1030c31",
"author": "jennifer walsh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtbKpmH8S7ZOnPKgtll1MNCp9lmyF5bTi1zYWjLWS8w0ZOl2V3=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-17T13:46:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Jennifer! If you need any assistance the future feel free to stop by or call us at (732) 385-3531.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b74f6cb3-e955-4934-8b39-238ebe9416ec",
"author": "David Lessing",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKhhkJJW7KYViniNy4BxVNY8hCXwES3_2YHM62_50NyQ-4zA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff, carts always available, everything works as it should. Clean, well lit. Second time using Extra Space and if I needed to I’d go for three.",
"date": "2021-11-13T22:54:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, David! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Feel free to reach out at any time at 888-storage.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8c0a3c1f-ae4f-4a09-a46e-bbf9986c99af",
"author": "marshall morrow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSNFyVKrotRNKtEGibo5IVBnBsHkvCXFgmyHtZEChRrWN7qgzh=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-12T16:59:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marshall, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13f44dd2-763a-46c5-9755-7dcd5e3f3d52",
"author": "Henry Kamara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkneyWo6ru8zeaTxXABjBoIvHTEHy5JEhM6XykuztTUa_Wiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-01T17:41:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Henry. We're grateful to have you as a customer.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c725314-d4ec-434f-947f-72417692ce84",
"author": "Sherise Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIu5Qz8EdX4ABBgO3_w1k55kpcyUTEGSWOW8k705Bbtdx9Rtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-01T15:26:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Sherise! We're happy to hear you had a great experience.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7cd7aeb8-0f87-436c-886f-907dccad694f",
"author": "DD Ram",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjRUTWHZv9MfI7uSwz9uwaSyRZXTmjeu7rqf24nB0Kc6FFTA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-10-31T22:17:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Debra, thank you for the positive rating! We are happy to hear about your positive experience with Extra Space Storage.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8587ae04-efc3-4458-8bf2-9fb7bbff1113",
"author": "Steven Duran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXr0XSCAd4WAwWMMjvJUWYzbNTuHbexKrWVTjyLzuMFP270jakA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-28T14:25:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Steven. Your rating means so much to us!",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "33f33a6f-b9f5-4950-9e1f-c0d66fa9eda3",
"author": "Jon McDaniel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcsJaE-84g2aZkwc9gi0oXuM7J0i20Ik-LbEm1CDUQO0uQaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-26T16:25:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Jon. Call us at (732) 385-3531 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "75ebafc2-b329-41e0-81a7-84673a879739",
"author": "vaishali",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1wfQ8BkLCS8qyTg5l64_7-qBza38DgtntbhIQXks90J0xiI3M=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great convinient location on route 1, very clean and very helpful service.",
"date": "2021-10-25T21:08:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Vaishali! We know convenience and cleanliness are important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "24be583b-1949-4c14-8aa6-144be5d7d303",
"author": "Youstina Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWu_TXyrQuhZ0T6GBkonH0YEKDvZxXFClzH6jg8mvCJmXLkl-08=s64-c-rp-mo-br100",
"rating": 5,
"text": "Professional, easy to access, and always clean",
"date": "2021-10-25T17:11:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Youstina, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "1c95d8a4-7afd-4342-82b2-9f6e7ed6f02b",
"author": "Will Waring",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNPZr3A-i2FwgloylqL-O4skOC644i2GsCbKyrGKKe2AnK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service , very clean , keen and peaceful. Companies changed names but the great service remained the same. No complaints. Highly recommend.",
"date": "2021-10-16T18:11:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Will! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "cd340acf-c537-490e-bd37-d1dd1628ca45",
"author": "Ana Paula Dos Reis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZr2X2hZBXAS6Tldts7MTiF55NRxqN5qNkMqK4AkAqIpkhlHo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff and very helpful too.",
"date": "2021-10-15T01:29:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy you had a great experience with us, Ana Paula Dos! We work very hard to provide a positive experience for all our customers. If you ever need anything feel free to stop by the facility or give us a call at (732) 385-3531.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "daec178a-7745-47ba-8055-07593f7a73b3",
"author": "Clyde Zackery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsKqhkjdBuJQTBPUJPwArDg1MSW_iRAKjxtX-l_XvBrQIOdkE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful experience. Easy rental online, great rates, CLIMATE CONTROL heating!",
"date": "2021-10-12T10:23:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for renting with us in Extra Space Storage, Clyde! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6819d9e4-69c6-4510-ae1d-e59893eeb0c4",
"author": "dontaskdoverboy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAFNnGk4LjGPUepls1RHbfOo2G1cOiO-IOl5YviF3oB1HBvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Gr8 experience, quick, fast and easy rental! I did mine online!",
"date": "2021-10-11T21:42:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Dontaskdoverboy! We're happy we were able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "297b0cf2-30bf-438f-893a-fbb5ca0d26ab",
"author": "Christopher Bells",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5IxDy5Q4-LaxgjRgbPK06uwxTEkMzUT6WYFRfUWDaY-AfVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-09T18:47:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Christopher. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c2ae40c-64d6-4c8d-a906-aed3a542a5ac",
"author": "Louis Ghilino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJd6K-BorRvgPOpX9KkOlenI-vcMSdxPHwuGK4x4c44NGOWjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-09T18:29:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Louis! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "88800008-6f6c-4955-9c42-054e9acc621f",
"author": "AggyAbby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxC4F-xQK9L0vZM8GGbv7RfrDWUemcB9kLnRAfWzfgOB_MGnc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sonal was a pleasure to work with very patient and helpful the whole time thank you",
"date": "2021-10-05T20:42:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate the review, Aggyabby. Thank you for choosing Extra Space Storage for your storage needs. Please let Sonal know if you have any questions.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "55dd7e57-87ff-404a-84a1-7d9a7b36d5b6",
"author": "Erleny Payano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJHJ46XkChvLBTNuWf0RcXsU4F80A_OkteLDMwXO_3QlD6_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-04T21:13:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Erleny! We are here for you if you need anything.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "426d9f29-2532-4c99-969b-3baed9d0c14e",
"author": "Lou Figueroa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaNsv4AHIp1TyZymzDIhhuFqTWMknWfIvhKfH7fKCly_ghXJ8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy, convenient & clean.",
"date": "2021-10-04T19:06:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lou. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "47339334-26db-43b6-8d03-1ca603296dbe",
"author": "Mojtaba Khalili",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKFeI4n4A0sWoa4TdCeumCccr0xU6AHWriZXN1RcP1XAvLr7EMWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-01T15:30:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Mojtaba! Stop by our office or give us a call at (732) 385-3531 if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:43:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d86aaf80-23db-4ad4-ac62-32e1a050f501",
"author": "Zakia Armour",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxzp-i7ydan0Dz-ToLaM476OO2ovfAtpu84E8zhGGY6wrWxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-28T17:59:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Zakia. Call us at (732) 385-3531 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0e00734-5165-46d8-99b8-7108710bf0aa",
"author": "Dr. Emmanuel Jeffrey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOVqOJmba_2gUiGOi8h7PMlu_ELfbLqKGJySPqoHJ4NGVcANpx=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean storage facility.",
"date": "2021-09-23T14:14:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi World, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "327f88b2-69ba-46ea-bca2-7c697d0c7dc0",
"author": "Edna Goncalo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjJRXbjZtBDfuSsL4HqLdeAP-48gf1sedFVdt_X78hLYgeXzUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The front desk assistant was very polite, she helped me with all my needs and answered all my questions. I recommend the extra storage located at Rt 1 in Edison, NJ",
"date": "2021-09-21T11:37:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Edna! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aad6abcf-1f61-4cf5-bcde-35cceb303371",
"author": "Amber Haynes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbBgQq9cw5yd3vnQkBvvuGaPeltVOgZ4yOO5WUOcm33EWOBWCcgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-18T17:00:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Amber! Call us at (732) 385-3531 if you have any questions or need assistance with your rental.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44f83d4e-280c-4a02-894d-20ceb03ccf49",
"author": "Brianne Behr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXO35IslWb_PuzyclFcX2Zu7oSuukdM5xaGUqJ9dcfwwJ_siTFj=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-09-18T14:58:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Brianne! We are so happy you had a great experience with Extra Space.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4a1b74b-d992-41b1-8b79-8146aa80e2d8",
"author": "Pranathi Perati",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzkuuYTjyO3qHTcu8DRiuEmS27CUI25jFdaYGcIkkfzj_3Ht-u=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-17T20:29:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Pranathi! We are so happy you had a 5-star experience with Extra Space. Don't hesitate to give us a call at (732) 385-3531 if you ever need any help with your rental.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0cefaee-80d2-42fd-9521-4be1c3232e3f",
"author": "Patrick Bridge",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjwgnTVKkdbloMpY7i2OoHiy4-oWHAYLtafSJgq6lXmnSrHcJD=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-09-13T21:57:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating, Patrick . Please let us know if you have any questions about your rental.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4c0ac2cc-53ba-40a5-a6ba-d988977e2052",
"author": "Bailor Bah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZOTbs7YrcAKxFszEFByBaVbHlyp5cibF7gvZU-W8hV4SrLB8=s64-c-rp-mo-br100",
"rating": 4,
"text": "It is good place. Particularly for people with family. It’s accessible 24 hours. The staff are wonderful. I recommend this storage to anyone .",
"date": "2021-09-13T14:58:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Bailor! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 385-3531 if you need anything.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "862c14e0-bcb4-4188-a162-5d4c1991aedb",
"author": "Prabodh Sawant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-zZmNk43tt8ejLryqyZ3TtubJv4dhif11UB7oHSX5QOcbG5_f=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The attendant at this facility was very kind and explained everything to us in detail about the facility and how we should access the storage and all DO’s and DONT’s.",
"date": "2021-09-11T17:14:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Prabodh! Don't hesitate to reach out to us at (732) 385-3531 if you ever need any assistance.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "abc0bf7b-61d3-4aac-81b1-1edb62922824",
"author": "Terri Palm",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLm5NLFi2vnXG3-cqrnh5u0lT5W53JUgCfG4PA4mrH7gkahRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-09T13:36:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Terri! We are so happy you had a great experience. If you ever need anything feel free to call us at (732) 385-3531.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18924acc-e4fd-4e4e-9fe3-286a48f667dd",
"author": "Nicky T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiavjMQkNgyAuq4NusiiPeLku8XijmC-jrGQ04C3kLzWVuHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-06T18:08:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Nicky! Please let us know if there's anything else we can do to assist you with your storage needs.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "21a69bfe-649f-440f-af23-23c98a131f1d",
"author": "Kevin Camacho",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKx4-IesvwqYLs8Z8hAT6K0Yyn4cbP4bW2tvKSkf_JMhq0T1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and informative about the company",
"date": "2021-09-06T17:06:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Kevin ! Thanks for the positive review, it means a lot to our team. Please call (732) 385-3531 if you have any questions about your rental.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "90264d2d-5464-47f8-a3e0-0fa13c161e9f",
"author": "Dilshod Dilmurod",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbqcem51rSpHQ12T2ERzZAmKehUr_gHQ0kVfLghZgTRRtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "She is so nice and taking care of customers. The storage units are clean n easy to access anytime. Thanks.",
"date": "2021-09-06T13:33:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dilshod, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "361b3ae7-1fc5-4b5e-abc6-641175bfa650",
"author": "conch fat",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUX4F5itufBTN9_wtey9tqgtOjtWJwsASXA2xaLoS60-nEpLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storage units are very clean and the whole building is kept very organized. The customer service is exceptional and Sonal was very friendly and helpful.",
"date": "2021-09-04T18:57:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Conch, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Sonal reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7152a4cd-a9dd-4561-ae73-169125a6d8cf",
"author": "Carson He",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnacpM_sIrXY-cEI1lAQcsT0-IGd3DUWyFuj-1-2fKmCdgH59u=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-04T17:50:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Carson! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "403d4044-61a2-411e-bfdc-02044fdbd9bd",
"author": "julius gaza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcZy710jY_fZvs9MVoRR6orwC_g5kpP6Y3o7PzwvN1hS18T5Qx=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-03T21:43:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Julius. We're glad we were able to assist you with your storage needs.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44551b33-d39a-4554-8069-bb6db586b439",
"author": "carmen nieves",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbT9z65psEsRBKJnTyS_XOz_XEXndjDfJSkCV55lDVG8OF=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-03T16:13:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Carmen! We're so glad we were able to meet your storage needs.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "668d7208-0cf6-4265-828d-0ac46d466332",
"author": "Ernestine Kinsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9TdqQIT-NmeakGlwKlBCMBjCpD8YlC49GwpL6nrLjKjDE7g=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-09-02T18:02:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Ernestine. Please contact us at (732) 385-3531 if you have any questions.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb5709b1-bec8-46e7-b871-ef7cb4f4642e",
"author": "Ben Grinblatt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFf9r4FelzogC_0eAjiMJq83bgZICbyCRdYZwz_p3pd8Jqyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-30T17:28:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ben, thank you for your positive rating! Please stop by our office or call us at (732) 385-3531 if you have any questions.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ffcf101-0481-446a-b332-d1e196a40f69",
"author": "Laith Awad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4-lulnjuD2HmFjk5t8Th1EeW0sXv1UxFjS71-HJEvvd5DTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-17T18:19:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Laith! Thank you for being an Extra Space Storage customer.",
"replyDate": "2022-07-10T00:44:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3167d45f-4419-4fd9-877b-2c9c5b0aae12",
"author": "anas omran",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGMu_ssZKEWbaJOxM2ACUvB2-gnzBmQbU80SE6StoNbDePow=s64-c-rp-mo-br100",
"rating": 5,
"text": "the storage units are new. the building is super clean.\nthe manger is really knowledgeable and very nice. I was able to get everything done over the phone then just stopped by to get my lock key, u can also get a code key.",
"date": "2021-08-16T16:37:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Anas. Thank you for the review. We're so glad we could meet your storage needs at our Edison, New Jersey Extra Space Storage location. Please stop by the office if you need anything!",
"replyDate": "2022-07-10T00:44:54.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ee6c65c8-5eab-4e16-9f1b-3819c3aba6c4",
"author": "Sida Liu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_4duyiv7Pd85JlhiHifMmQiBXOv4xrO3PghH-lf2yFNO2Fg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sonal is simply awesome!",
"date": "2021-08-14T19:01:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sida, thank you for the 5-star review!",
"replyDate": "2022-07-10T00:44:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a8900cae-8352-4bcd-8096-468c5c032973",
"author": "Jose Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUEbhGQh31JRluMhLV5iG4hr7qgFkUbd_NvhiYWhse5IrxGr2APg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-13T14:07:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jose, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!",
"replyDate": "2022-07-10T00:44:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f96f06fe-c0a7-4c4a-86f9-1f22bee6e9c0",
"author": "wendell bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqP869iina4N4lcqSOU7nlXEL6ZQjx62jY2CZNeZD0AAEnQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the prestige privilege of being assisted by Daniel. This location used to be prime storage but switched over the last month and I must say, just by my one encounter with Daniel has colored a better experience than I've ever had with the previous business. I would like to thank him very much for his courtesy, consideration and understanding. I appreciate your service buddy 😊👍🏿",
"date": "2021-08-11T20:32:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wendell. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Daniel. If you need anything in the future, feel free to stop by or call us at 888-storage!",
"replyDate": "2022-07-10T00:44:54.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "84aaaa8e-72c9-43b4-aa08-5dba2b6bcd4f",
"author": "renaee deck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsmMcO8Bn7YovEaljb-r74IlYzaZJEBgyOoSX2DBk2li2RsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-11T16:57:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Renaee. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2022-07-10T00:44:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0aa368c1-6dc9-4f35-a014-8922dab15802",
"author": "Kevin A.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJimoqM_kF2wd7kV4lF--oHfVi4yxQ0HITfzo4ZoknbniIvfGIr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy to get everything set up and done. Friendly staff",
"date": "2021-08-11T15:05:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Kevin, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.",
"replyDate": "2022-07-10T00:44:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0def3993-d979-4702-bf17-6ecf8485fe96",
"author": "Corey Price",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLypS7VLk4W8Hd63QloZk3_BqI1IszrSDnOejwLn55BuOffcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-09T14:53:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Corey. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:44:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d5e8500-9888-4c57-96a6-09700280c1eb",
"author": "Sara Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTi6zI3rZtEVNPcHidNicqnnZCGUCt_BC_ZFKSEo9l0xKt4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sonal was so helpful and knowledgeable!",
"date": "2021-08-07T18:05:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sara, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sonal! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:44:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}