{
"summary": {
"average": 4.9,
"total": 380,
"distribution": {
"1": 4,
"2": 4,
"3": 2,
"4": 21,
"5": 349
}
},
"reviews": [
{
"id": "f939240e-6786-4a37-a2df-be8b1eba38e5",
"author": "Eris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQfmkBfVOM7W852PSoTjpQfrxG7Dvwb-MdBwquS9zWnsaGHLI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliyah keeps the property very clean and is always willing to help when I ask",
"date": "2026-06-30T17:23:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for recognizing Aaliyah's efforts in keeping the property clean and her willingness to help. We'll share your kind words, Eris!",
"replyDate": "2026-07-01T20:47:19.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "57f8c43e-4560-45f1-8df9-e87fcef33e36",
"author": "Bianca J.G.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQ5SBps_mzR6fBeVh1paFzMQkz3Ya8zILhbyiIntCzOrKNEUNO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliyah was a great much needed help for me. She was able to help choose a unit size and was very patient with me. Thank You so much!!",
"date": "2026-06-29T18:34:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear Aaliyah provided patient, helpful guidance in choosing your unit. Thank you, Bianca!",
"replyDate": "2026-07-01T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e6939e6-90d0-4ee7-b288-0cc1aba6f7fb",
"author": "Angel Monegro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJj89AIO3HG7ce2cohKNE-RxyCp0U-vtfcYr-Eq3bJPrYZ6Tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-15T19:58:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Angel, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything! ",
"replyDate": "2026-06-17T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7be62084-0b07-4357-916b-663258c9b44f",
"author": "Harold Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1yMcZTm0oscZw5UHOIsA0l5k96pnl1pUidUo0EiTqb7XPww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lee gave us a great tour. Excellent employee, Great facility! Thank you!",
"date": "2026-06-15T18:22:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your experience! Lee and our team appreciate the kind words. See you again soon, Harold!",
"replyDate": "2026-06-17T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "545476a2-a6df-4910-845d-8e9bcecda47c",
"author": "Cynthia Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW43bU2koEQbhYA65502z4wdSxm4AQXFWt3-Qd45Qi9-RYNgEjV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Aaliyah was the sales Manager Who took care of me my name is Cynthia Patterson. I am new to extra space storage rental. She was exceptional, courteous kind, and definitely professional. She is the reason I decided to go with extra space storage. I cannot thank her enough for her. Exceptional knowledge Thank you, Aaliyah",
"date": "2026-06-12T21:30:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear Aaliyah's exceptional knowledge and professionalism made your experience with Extra Space Storage memorable, Cynthia!",
"replyDate": "2026-06-17T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "76dc93b5-724b-43eb-a8e2-9ea30e10ff31",
"author": "Barbara Isabella",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaO_hCxTqaOeRnPaXO4pjBRCdZzzWHoiNMMXFjqc9l3Wb39A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everyone that I dealt with at Extra Space on Adams Lane was so helpful & pleasant. I had never rented a storage space before & I had many questions!! The space was clean & very user friendly. Thank you to all!!",
"date": "2026-06-12T00:40:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive first-time storage experience with our helpful team, Barbara!",
"replyDate": "2026-06-10T20:47:19.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "299b02e3-5bbb-40f6-a219-a2a8f3ceb292",
"author": "Rahmah K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEgx__0uJaBQj1l0pCXAs_3l97HKa8PLs1b6qZ68kLNKULDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliyah from extra space storage was incredibly kind and understanding!!š„°",
"date": "2026-06-10T16:45:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback Rahmah! We're thrilled Aaliyah provided such kind and understanding service. Your experience means everything to us!",
"replyDate": "2026-06-10T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d40bc3b-aa70-41e1-a757-ac1cfc3c596f",
"author": "Radia Carr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVccae8ju852DVr6bsrnIClq0bOm-bV_OQ2I84Yn6b9BRApfrnV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Aaliyah was amazing! From the moment I walked in there wanting to rent answering all my questions making it super simple making sure the gate opened easily. I came back two more times after to empty it out. Thereās nothing but courteous made the experience so incredibly easy! So great at what she does and doing it all with a smile on her face thank you so much, Aaliyah.",
"date": "2026-06-09T19:56:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for highlighting Aaliyah's exceptional service, Radia! We're thrilled she made your storage experience so incredibly easy and courteous.",
"replyDate": "2026-06-10T20:47:19.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e15e9566-3860-4ad0-9372-1d30e61c6c1b",
"author": "yonatan cabrera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWO-QsK3fQUKdYs-b_mS6eXAzauw241YOZBBi7g-HnGWWU8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, Aaliyah",
"date": "2026-05-27T17:40:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience means everything! We're thrilled Aaliyah provided excellent service. Thank you for choosing Extra Space Storage Yonatan.",
"replyDate": "2026-06-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1fa3d25-56b8-468d-8786-2b5095a90745",
"author": "britney johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3wuBQZ03bninBVooTwwEN055DJaU7VEj19HHCZQE2Gj45DYtVpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always helpful & great customer service",
"date": "2026-05-26T14:07:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience, Britney! We're glad our team provided helpful service.",
"replyDate": "2026-06-08T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3edc5da0-705d-41b1-b342-e6da89225c89",
"author": "Bladimir Ramirez Ayala",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuBgpwns82cj7rGoPtjnt8fwgsdqIY-nLpqIMbaykGiY8FO3CI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-18T20:37:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bladimir, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2026-06-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8913e1f5-fd71-4112-a1a4-10edb2e4d2b1",
"author": "Carlos Quiles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1uTznXT-OkakqwdrBefHT4TbD-K7Xgbv9xDc5gupseL-btN60=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-08T21:18:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Carlos! If you need any assistance the future feel free to stop by or call us.",
"replyDate": "2026-06-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d87432a-bfc2-4c04-838d-359f748c8b70",
"author": "Ram DC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKvBBuKtJ8gCcTYWSSccUFmMzr_TzMzQ4yon11GaZqK6I0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good experience. Very polite store manager in Aaliyah Temme. She was patient, showed the storage units ans explained rentala.",
"date": "2026-05-08T17:36:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Ram! We're thrilled Aaliyah provided such patient, polite service explaining rentals and showing units.",
"replyDate": "2026-05-08T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0d531dd-1ad7-4ec5-b25d-654aef298144",
"author": "Edithania ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxPPpkOpT013MYZEQOQB_isAviz_eb86Mao7vtWRj_V96EY1QsbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I loved the service; the girl is very good thank u š",
"date": "2026-04-29T18:42:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review Edithania! We're glad you loved our service and appreciated our team member's help.",
"replyDate": "2026-05-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8376d82-e8ec-4e05-85ce-b59d53c5065c",
"author": "Dennis Melis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINUcHmVnko0CWLDjFDlNfV5Rllp4UKb5p6tOQLu4_DNOKqjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliyah was pleasant to deal with and made the experience easy!",
"date": "2026-02-28T18:18:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear Aaliyah made your experience easy and pleasant!",
"replyDate": "2026-03-08T20:47:19.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "dd440d3d-8e84-4acf-ad8a-2d09e19d2187",
"author": "Anna Robles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITU6PgIRYsizHRNrk6DEm8BOT0fx-D8LCXKFEUDrG2nbWGMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my first time renting storage space. First impressions are lasting and my first experience will be a standard bearer, if ever I had to rent a storage unit again. Everything went smoothly and very professional...the way I like to do business. Thanks again for this opportunity.",
"date": "2026-02-16T22:59:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Anna! We're thrilled that your first storage rental experience with us was so positive and professional. It's an honor to set the standard for your future storage needs. We appreciate you choosing us and taking the time to share your experience.",
"replyDate": "2026-03-08T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b6bfde79-1fe9-4369-821d-4ca48e6c9fc7",
"author": "Sophia Kondilas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcULpM7bkDCJZoX7wwWE3AwDXxB8zDAV0GDgUyoMRCpz4yXp0=s64-c-rp-mo-br100",
"rating": 5,
"text": "There is a young lady who is working in the office- she has locs/twists (I wasnāt looking that hard)ā¦unfortunately I forgot her name but she was working on Saturday & she was extremely helpful, patient, and informative. You never know who is renting a storage unit and why but she was extremely empathetic and made the experience 10x better than I expected it to be. Thanks sis!",
"date": "2026-02-13T02:04:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback! Thank you for recognizing our helpful and empathetic staff member, Sophia.",
"replyDate": "2026-03-08T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d7c4ba49-ba38-4512-b6f9-f62bdabd468c",
"author": "Marco Campoverde",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGfUPZjO1pjRUqLAJNhl1Pqgcmw4fZSFjKyheAZ0AdojevTcE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-11T21:19:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Marco! Thank you for being an Extra Space Storage customer. ",
"replyDate": "2026-03-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32a015a5-534b-4f61-9c52-74375dd70bb8",
"author": "ctumalle45",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX84as5Pfib3aHKAHpDS8DiUnIshbuYN5xawAXi47Hw2wpXyxo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-10T16:35:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Ctumalle45! We are here for you if you need anything.",
"replyDate": "2026-03-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "345d32ac-b444-40de-8e0f-b88995affaa3",
"author": "Noah Altaro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSeN53OYDd-guE-502gAhv7IReDoz2laYdVtHgDDI6QRzrgGY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have everything you need, good security, conveniences available such as packing materials and dollys with easy access elevators as well as a friendly and helpful staff.",
"date": "2026-02-07T17:25:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear you appreciate our security, convenient amenities, and helpful staff. Thank you for choosing Extra Space Storage, Noah!",
"replyDate": "2026-02-08T20:47:20.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a0ed0c7c-026c-4dad-80b0-23e79fc3eb38",
"author": "arnaldo gomez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUyI0KRfoHblJ8BSCCicZ2crClbGc2P31Rsacto8BIr1ftCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service highly recommended, I forgot to ask her name but she was very nice and helpful",
"date": "2026-02-05T23:00:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your great experience, Arnaldo! Your recommendation means everything to us.",
"replyDate": "2026-02-08T20:47:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4dd9ce21-c786-42c7-bfe5-06e1564bd3dd",
"author": "Thomas E. R. Powells",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIX9ruYCv0uyuBD3B4Xkt8Wwqm41ZYCGYAz5vaNCdJgTH3btt8=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff Aaliyah was professional",
"date": "2026-01-30T16:30:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We are glad to hear that Aaliyah provided professional service.",
"replyDate": "2025-08-08T20:47:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "222e5ec0-1310-4355-a9ed-f251ed875a67",
"author": "Candice M. Alfonso",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtRZbeMzJul8F6nW3An4aDP4LHWWlCTB5XtEC9SN9OEhkqy89anQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful experience! Highly professional customer service and Aaliyah was EXTREMELY friendly and helpful in getting my storage unit all set up and ready for me! Would highly recommend the Adams Lane location!!",
"date": "2026-01-19T22:40:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are privileged to have provided such a wonderful experience! Thank you for recognizing Aaliyah's exceptional service and professionalism.",
"replyDate": "2026-02-08T20:47:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d66f237-4825-46ef-aedf-0f49742efec2",
"author": "Scott Vernborg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcY1I490Pv7HOg7PU8n_4IM7QGbZz_sqdKHPMHRDuSGacVxA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The place is great, it is heated in the Winter and air-conditioned in the Summer so it keeps your stuff like you would have it at home.",
"date": "2026-01-13T19:23:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your feedback about our climate-controlled storage keeping your belongings safe year-round like at home.",
"replyDate": "2026-01-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff0567c5-4365-4f03-b525-e91c5319cdae",
"author": "Ladewiz Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0dCsgawg4uhC5MCwPRCvS7AsovMT4W-Nq-TOy0_7EnhCQIwU=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience with Alliya. She has empathy for customers and goes above and beyond to satisfy them.",
"date": "2026-01-13T14:45:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ladewiz, thank you for your positive rating! Please stop by our office or call us at (732) 422-5512 if you have any questions.",
"replyDate": "2023-07-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26ee930e-7a27-4d7c-a48e-fd43884e5707",
"author": "vinny nicastro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU385HhZZMoHY-013-PU2AO107S275ywejMPHXtrnbDR9qrJTaS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service !",
"date": "2026-01-10T16:08:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're glad you experienced great service with Extra Space Storage.",
"replyDate": "2026-02-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92f11cd6-9e9e-4be6-968c-9b3705acaa62",
"author": "Allieyah Brionna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKvF9b6GIkpkzLzmnEdCXy4wnczX8EV8gObSpsbgKF-RbPuHdy=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-08T22:18:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Allieyah! We're happy we could meet your self-storage needs.",
"replyDate": "2026-02-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8b02e1ba-36a2-4be4-8f33-a70a888c4694",
"author": "Eudina G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiOFY8fskiVc2lzm50ZS17bnngZaoSxlJhZl8JZXbJ1O472VZBdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have had a unit for years and the staff has always been friendly, helpful and courteous. I would recommend this storage facility to anyone who needs long-term storage and to anyone who is looking for a safe climate controlled environment.",
"date": "2025-12-15T22:29:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We're thrilled that our staff has consistently provided friendly, helpful service throughout your years with us. We appreciate you recommending our safe climate controlled facility to others and thank you for being such a valued long-term customer!",
"replyDate": "2026-01-08T20:47:20.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5540671d-6d29-40a1-8016-bd2b1b50b9ac",
"author": "Nasir Ibrahim",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWu-7FSzhFF9yhq_mosrSkKtDRahPW78kGl0z3iZv2_aP_0D5U2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliya at extra space at 820 Adam's did a great job getting me the space I needed š š ā¤ļø š",
"date": "2025-12-12T16:17:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words about Aaliya! We're thrilled she helped you find the perfect space.",
"replyDate": "2026-01-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c5b01ed0-cfea-4972-905b-cf2e2d63cf98",
"author": "Marlon A",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXV3K9z2rGMZ9yo21Gb0xD6VQ7hShZaotCWStw7IcIkTfgXFRWksw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service. Fast and cordial attention",
"date": "2025-12-01T16:37:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear about your excellent experience with our service!",
"replyDate": "2025-10-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c0695f2-f4cb-4b69-a1ec-f44c3bb1a711",
"author": "Van",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYDptWNuWZOsXfk7WE9iiMVjYK-jMRIX_YuWzPFx1tUKM6nQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda was extremely helpful in assisting us with transferring our storage unit! She was quick and informed us on all the costs associated with transferring. Weāre grateful that she was there to help!",
"date": "2025-11-28T16:24:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Amanda provided excellent service with your storage unit transfer! Thank you for recognizing her helpfulness.",
"replyDate": "2025-12-08T20:47:20.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "469f1e49-114e-4b92-832a-0b19ee2d7ac2",
"author": "Nate White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1H9f7ZlOXMmlP0F9BPSElCH1KxOtIGfZqoLRzB863fqFWjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "ESS has been a breath of fresh air. The property is clean, secure, and easy to access, but the real difference-makers are John and Aaliyah. They turn what could be a boring task into a smooth, almost enjoyable experience. They greet you like they actually remember you, answer questions without making things complicated, and handle every detail with patience and genuine helpfulness.\n\nThe units are exactly as advertised, the climate control works, and the whole place feels well run. But the customer service is what sets it apart. If you want a place that treats you well and keeps your belongings safe, this location is an easy recommendation.",
"date": "2025-11-25T21:39:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear that you had a positive experience with us at Extra Space Storage. Thank you for your feedback!",
"replyDate": "2025-12-08T20:47:20.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "07601a6b-2a24-4660-8f08-6ff37bb26d16",
"author": "marcia caster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwfOp0I_0o-p39hSIH6Wfo2owXb6zLnVK14tjMH09ueB-vSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-25T20:24:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Marcia. Call us if you have any questions or need assistance with your rental!",
"replyDate": "2025-12-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40d164cd-db58-4d6d-80f6-413ca875f02c",
"author": "ŠŠ°ŠŗŃŠøŠ¼ Š Š¾Š¼Š°Š½Š¾Š²ŃŠŗŠøŠ¹",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBCbVpMVQ54i0LQyWNyGavGV6tYppkCvgyiEkCkeE-dBqJHh2R=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-13T22:04:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Š¼Š°ŠŗŃŠøŠ¼! If you need any assistance the future feel free to stop by or call us.",
"replyDate": "2025-12-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69052bd1-3078-43c0-a129-aa9a750fad2c",
"author": "William Cortes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQ6TuJRk7fA7Cho-MA3peEvtIOIW6fgMRdeeHyqtm9yl-SAEI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome place! Friendly staff and I would recommend to anyone looking for extra space",
"date": "2025-11-13T21:35:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear you found our staff friendly and would recommend us for extra space needs!",
"replyDate": "2025-12-08T20:47:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a2f13e2-6204-4cf9-befd-155f848926aa",
"author": "Waheed Productions",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-4Gg8auyVOSguj-n68C2yVz3b9hAzBoMevYgiFXKGDICior5xwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alaliyah is very professional and delight lady she help us in very respectful way.we feel very comfortable to have a bissnuss with Extra Space storage",
"date": "2025-09-29T19:24:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that Alaliyah provided you with professional and respectful service. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-10-08T20:47:20.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "24224295-a1db-42a0-b754-f817aba641e1",
"author": "jose galarza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjEOHaphrik1DVWTnQT5w33VSwBbNhkoBp75JbSX2vTXYMEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service. Kind, courteous, and patient. Highly recommended.",
"date": "2025-09-26T16:05:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words about our customer service! We're thrilled you had such a positive experience.",
"replyDate": "2025-10-08T20:47:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d9b1f05-ddd5-4601-b7de-0a7725ebaaaa",
"author": "Dyan Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKL0ic5BR13BBKI-UKkg4Q_rFGNthMJG-SqBTUVHgKvPJ2F4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-23T18:39:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Dyan! We are so happy you had a great experience. If you ever need anything feel free to call.",
"replyDate": "2025-10-08T20:47:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "31fe9f5d-dc6a-44ae-b6ba-551a32804383",
"author": "Michael Mercado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH3rp2XLlgErkzBtcTZ6cP--5FOQ0Ae8onaWRQ9SkBf3C6bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was great",
"date": "2025-08-30T19:53:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words about our team! We're happy you had a great experience with us.",
"replyDate": "2025-09-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7e46aa0a-cff9-431d-8596-06a54460ca6b",
"author": "Patricia Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWx-pGjrfb4Mg2sXLs1L7_reEirSp9kfhwCt4AReAP6-N4x1Nc6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliyah was very helpful. She was pleasant to speak with",
"date": "2025-08-30T17:51:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear Aaliyah provided such helpful and pleasant service. Thanks for sharing your positive experience!",
"replyDate": "2025-09-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "804c83eb-86bd-4ac2-b5e7-3226b0272ec2",
"author": "Chevonne Kettle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGH-mNcjsuJdSy9QVQ1--W__lnKoB-nHHrZiUiF-Nez1YV5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliyah was amazing. She was truly helpful and gave me a tour of the storage unit. If you do come to this location ask for Aaliyah and she will help you!",
"date": "2025-08-30T17:40:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with Aaliyah! We're thrilled she provided such helpful service and took great care of you.",
"replyDate": "2025-09-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8b23a71e-5998-474f-9f7d-8fe3beb0ff3c",
"author": "Diya Patel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCBZXY3fyjmm3_kGyHYceSjmhWYezYfHyPildR3T0PWAXFLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda was very helpful and kind and got straight to the point. It was very easy and quick to get the storage I needed here!",
"date": "2025-08-30T14:47:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience with Amanda at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-09-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d0314f1-927d-4683-b92e-2b82ce9bbd16",
"author": "Vicki White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtfSts1zUtVD7nmrQxkzXTrCZe-9M0EkFnnk1rhphWNE04ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager Aaliyah is awesome. Professional, personable, caring, efficient, capable and a nice person",
"date": "2025-08-23T11:05:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! We are thrilled to hear about your experience with our manager Aaliyah. Thank you for sharing your thoughts.",
"replyDate": "2025-09-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6ffb4da2-d5c6-4c61-9189-a78714ea2848",
"author": "Ayesha Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqz8eelKrLm5yg4iwTU2UGN_GFEf8wBvwQYQj-L3iAPHu012SZOA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Aaliyah was very nice & helpful...",
"date": "2025-08-20T15:45:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Ayesha. We are overjoyed to hear that Aaliyah was very nice & helpful.",
"replyDate": "2025-09-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "281038d7-093c-4975-9aea-60d2c9baa5ab",
"author": "joseph",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgAb4hOe36an_nM5Bnlkv8YDMn7QAkenMSi89EMOYzw21oag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy. Clean place.",
"date": "2025-08-16T18:02:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear you found us quick, easy, and clean! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-09-08T20:47:22.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "783006d9-f5a6-476b-b21d-9acb06dce127",
"author": "ken lin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIC0GOyw_q71LNfT38KlBjknpuSO58dTFL3eJoGBQe2NPvXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "aaliyah is the best she really helps me a lot and so much kind .Good business",
"date": "2025-08-14T18:48:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share! So glad Aaliyah helped you and showed such kindness. We appreciate your business!",
"replyDate": "2025-09-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6da45327-59a4-497f-8e69-d80257e94d96",
"author": "Gabriel MeĆŗnez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTvnpWMFcPXbj59ZkpIytM2AcOONtnvOLGNJmLdo-guNW0lg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliyah is always very helpful and keeps store clean",
"date": "2025-08-13T18:46:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Gabriel! So glad Aaliyah keeps things helpful and clean for you.",
"replyDate": "2025-09-08T20:47:22.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "009fd4b2-22bd-4bac-871f-5fa338281817",
"author": "Francine VC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0nG2haCX_yGuVdmkNq9261yAfIrLQK3k4q7t5t-ycauGxyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience getting set up with a storage unit. Amanda assisted me. She showed me the unit, walked me through the available sizes and rates, and made the whole process quick and easy. Appreciated how smooth everything went.",
"date": "2025-08-01T22:46:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your great experience! Amanda sounds amazing and we're glad everything went smoothly with your storage unit setup.",
"replyDate": "2025-08-08T20:47:22.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "4220edc5-c763-4afb-ba75-81eb52f689e9",
"author": "Zainab Kabia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiUkkIotPpmeLh_RwuqJDunO2EOXyCIkfegmwLWyylLvSNXyrb=s64-c-rp-mo-br100",
"rating": 5,
"text": "She is a good person make it easy",
"date": "2025-07-29T20:30:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! Thanks for sharing that we made it easy for you.",
"replyDate": "2025-08-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "102cad1d-6407-4407-9a4f-7041073b0d79",
"author": "Brittney BLE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5g7-9b8l9StQ8Fmb4WGekwuDKBele4Qd5RQWigJvsqsIy1TyNng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-23T15:28:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Brittney! Call us if you have any questions or need assistance with your rental.",
"replyDate": "2025-08-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cfae8747-b260-4687-9f9b-fd7a0303a658",
"author": "Martin Montes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX38Roib0SkYgu6adsPkAupICZC7KpFjsYd5EENwWmXSyTybxoPrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliyah Temme was of great help.",
"date": "2025-07-15T21:13:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Aaliyah Temme was of great help! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-08-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "716c8e80-52d9-4c27-802d-d0115f6b10fd",
"author": "daniel medina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeawJMyhJgxGbS_bARjPtf6wQ2hRSH0NgBp9NyQIg9vuaYWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff, very clean units. I love the communication between texting, so simple. Any questions Aaliyah responds right away. 5 stars.",
"date": "2025-06-02T17:07:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with Aaliyah and our clean units. Your appreciation for our text communication system means a lot.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "738ca07a-ccd9-4bd1-82d0-ba040428d334",
"author": "Joshua Ralston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrcj4DXAGxBLiWMFFIhavvV-z2t6F0uWDxf1Hf6WAptJ4S1ok=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-05-23T23:11:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joshua, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b99dcd29-a7e2-4008-b338-2fd3d524ceda",
"author": "John Fodera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-yOJ7qNWmN-sGSwLC3vNGu2GVQONM7GMmogkqynV_KJT6Iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very smooth,painless.",
"date": "2025-05-23T15:00:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear your experience was smooth and painless. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ce57442-69f8-4016-a787-a927410a325a",
"author": "Parid Kullaj",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIScWq_p0szLsiYT7kaFZEA4RbJ1Io2Jdvi04BNvOwqrxnR=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-14T19:48:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Parid, we are so happy you had a 5-star experience with Extra Space Storage. Thank you for taking the time to leave us such a nice rating. ",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59b9f310-c7a4-4c75-be69-d3387aaf0ae1",
"author": "Lilian Fuentes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0O4grLo0-v5nfWqdksH9gtcFWer_qLJXHUexddFmmTWPhGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-14T14:00:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Lilian! Call us if you have any questions or need assistance with your rental.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "928265f0-9aac-4cc2-9780-94563d93b071",
"author": "Jeffrey Vanderpool Ubri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGbu1h4pg18aGyAjYPoYfnjzZX26cy9iqmyuff2q4hTC0mWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ive known Amanda since 2023 and she has been very friendly, outgoing, funny, cool calm and collective. This is one of the reasons why I gave five š stars especially how well clean the office is. And as well as the storage hallways are clean. If you need some storage feel free to rent a reasonable storage from here trust me they are friendly š and cool as well as.",
"date": "2025-05-13T19:55:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear about your positive experience with Amanda at Extra Space Storage! Thank you for sharing your feedback.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c230709a-9e97-48f4-8408-8e294b9361f8",
"author": "Barbara Ocasio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3dfXwh1T6Eeck45r4ig7GkVZam0sT8ivEKsUXdttHtglkKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Space Storage is the Best!!!! It's Clean, easy parking, the Staff are all friendly especially the Assistant Store Manager, Amanda Ucciardi and as well as the Store Manager, Aaliyah Temme. There is reasonable prices. They are so outgoing, Caring that's why it is a # 1.",
"date": "2025-05-13T19:39:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "32848fca-2542-4634-ad1e-c12a702537f0",
"author": "Tonda Berkovec",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCSX1HzPB4QR0Krj7uxbriB7Ed9IxSya2Yae4PMb7w423YGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-12T18:03:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Tonda! We are so happy you had a 5-star experience with Extra Space Storage. Don't hesitate to give us a call if you ever need any help with your rental.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f16039c-3cd4-4a44-8929-be5c02593fc0",
"author": "Mighty Warrior (Mighty Warrior)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJEnWWQONml_Iyrj-OBEnLGhKTwvMGg0VNBWrXtv7MzV1ZKKk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Aaliyah was not only friendly but she was also fast and a pleasure to work with. I am blown away with the amazing customer service by Aailyah. I will stay at this location because of Aaliyah's customer service, professional and friendly attitude, and willingness to assist. She exceeded my expectations when it came to my concerns. She is truly one of a kind.",
"date": "2025-04-22T15:22:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about the exceptional service provided by Aaliyah. Thank you for sharing your positive experience with us!",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1f65737e-e7d0-4e66-9507-d77508d442f6",
"author": "Rayshell Koroma",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyqOX23oXPUOMMF0nIffJHNRNZMfXMx_AAvOkmy1KVFMZAd-95Xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliyah was very professional and helpful with my transition to a bigger unit",
"date": "2025-04-22T15:22:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Aaliyah is greatly appreciated. Thank you for sharing your feedback.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc4af0ff-34cb-488a-be9a-ee8c9a5a73be",
"author": "Renee Diggs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInf0V0Uy-3ktQeJt75_z8cGBiSqGheilLucLRTGJ31898dkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Place to store your precious items. Competitive prices and they are willing to work with you. I feel my items are safe, secure and well protected. The staff is courteous and professional.",
"date": "2025-04-19T17:26:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Renee. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-08T20:47:22.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "42a0d3b4-6cdc-457d-aaea-ee6486c339f2",
"author": "SST",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2WcBT8dYbBbzwfHNyZSCvPnlLgAjC0eEvj51QIeCa3arFMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaliyah called me and told me my boxes had arrived and they were plaved in my unit. What a huge help tjat was and they have wonderful customer service.",
"date": "2025-04-18T17:59:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear that your experience with our customer service has been seamless. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81b78fbc-e353-43ce-9b69-704a2068f0d0",
"author": "Yoline Adam",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjkUcT4gv98ntYi6k9Lr8wtDgwObMUQRpvsVPr0M98QkJAgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had the pleasure of renting a unit with Amanda. Facility is very clean.",
"date": "2025-04-01T20:42:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback. We appreciate your kind words about our facility cleanliness.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "445cd23c-81f2-4b66-86c3-94360e898756",
"author": "Alonnie Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdutw90U2_tXpurTDWC-1INykruDEU2-3fzi0kS2snqxms1lU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service and great rates! Especially web rates. Most affordable in the area",
"date": "2025-03-25T14:52:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We sincerely value your feedback.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "dbba95a2-2836-408a-86b4-caa2be613a4d",
"author": "Gaba Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH2qme30TOlfUknc6IAEC_0RMF09vPu8VDykN4YbS__aT24FQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "recently rented a storage unit at Extra Space Storage and couldn't be happier with my experience! The facility is clean, secure, and well-maintained. The staff were friendly, helpful, and made the rental process seamless.\n\nMy unit is the perfect size for my needs, and I appreciate the convenient location and accessibility. The prices are competitive, and I feel confident that my belongings are safe and secure.\n\nI highly recommend Extra Space Storage to anyone looking for reliable and affordable storage solutions.",
"date": "2025-03-01T16:09:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your positive feedback, Gaba! We are privileged to hear about your great experience at Extra Space Storage. We're glad that you found our facility clean, secure, and well-maintained, and that our staff was friendly and helpful during the rental process. It's wonderful to know that your unit meets your needs perfectly and that you appreciate our convenient location and accessibility. We strive to provide competitive pricing and ensure the safety of our customers' belongings, so we're pleased that you feel confident storing with us. Thank you for your recommendation, and we look forward to continuing to serve you.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "90aed961-382c-48a1-b5bb-7ad85233132f",
"author": "Adiatu Fofanah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfrZwWSK-x6yAJPFwvAKLtsIgT0y6r0tksfgzUMeBHbOIG1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda did a good job. She is so accomodqting",
"date": "2025-02-26T19:43:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear that Amanda did a good job and was accommodating. Thank you for taking the time to share your experience.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "83b4d58c-ec0f-4ece-aec9-e9512ed4ebad",
"author": "Immama M Jarral",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPdeBScbsmrM2KyYsWdMCHpIJlTbzhUYSGbqYb90Dte7us-SM=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was great and everyone was helpful, and I found the storage place on my first try.",
"date": "2025-02-24T18:46:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback! We are delighted to hear about your great experience at Extra Space Storage.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44a621fd-5454-4ca7-9c84-167bb026e4e7",
"author": "Abdul wahid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2ccPJfubLcuWnLm7JlaVGofPTVYfgdPGLms89U2z9_Q93aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-21T18:09:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Abdul! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be4f2cc9-0a99-4b34-aea1-6444a0cd9c0f",
"author": "Nate White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEYoombT5iZUic7GQdZ9oepFfMLW3fGPPeXMGb4G3dxJgxjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Acquiring a unit with ExtraSpace Storage was simple and easy! Amanda made our purchase smooth and Iām very pleased with the service!",
"date": "2025-01-31T22:06:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear about your positive experience with Extra Space Storage! Thank you for your feedback.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7d7e8f6f-09ba-4c4d-88b3-8778840b8756",
"author": "Nicole Farquharson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZQTUSrdKvH5-bFvJw1wYQqBXCPHKxTYvi-_MygCcf2kmGyLSf=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently had the pleasure of using Extra Space Storage in North Brunswick, and I can't recommend it highly enough! From the moment I arrived, Amanda was incredibly patient and helpful. She took the time to answer all my questions and guided me through the available options, ensuring I found the perfect storage solution for my needs.\n\nThe facility itself is clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were in good hands. Amanda's friendly demeanor and willingness to go the extra mile made the entire experience enjoyable. If you're looking for reliable storage with exceptional customer service,Extra Space Storage is the place to go!",
"date": "2025-01-31T17:56:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable. We're thrilled to hear about your positive experience at Extra Space Storage in North Brunswick. Thank you for sharing your thoughts!",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "63768db8-451c-433c-aa9d-e2e47924e7de",
"author": "Gail Polito",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDYoSL42mQ-xkfmi6KT69Q64pgBPZ7KjdgGCzUSFLm_6otKg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2025-01-30T22:56:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Gail. Please stop by the office if you need anything.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e857aa63-69df-41f5-83d8-6561d929e5fa",
"author": "Joseph Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWURYy_lg98Gz_kg6MjGYUl4d-m6zCf0IFKQ7IcZjL0J5v4yBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Amanda was very friendly and helpful. I was transferring to a larger unit. The process took less than 5 minutes and had no issues.",
"date": "2025-01-11T18:05:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Joseph Miller. We're glad to hear about your great experience and quick transfer to a smaller unit.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "19e4f64e-28d5-42d2-bd6c-60d89bfe9a0c",
"author": "azja LaberthBrown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIscXIy1NFbwnQrcmzjJO6jvLI_is58qRu8wrOsKwF5SuVFFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda was very helpful! 10/10 go rent a unit with her!",
"date": "2024-12-09T17:32:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Amanda is greatly appreciated! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ce415c4a-b730-4d94-92c8-cb3a365a78a3",
"author": "C. Bowers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYBJgJBFFwT0ef4JPVS_HlPo57hfWobzyGokOmKYJHSoAQug=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very pleased with the assistance I received today by the facility assistant. He was extremely polite and was able to assuage a financial concern.",
"date": "2024-12-06T22:32:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello C., thank you for your positive rating! We're glad the facility assistant was extremely polite and was able to assuage a financial concern. Please stop by our office or call us at (732) 422-5512 if you have any questions.",
"replyDate": "2023-07-08T20:47:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c75cc71-abf8-4010-9961-03ea0b1a6206",
"author": "Stephen Spisso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6bi6cYhoT7a11Cs_Czu_PyeqaE7CG--WEPSBB5-9mVUQy3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super clean location. Brandon was extremely helpful and was able to find a unit that fit my needs quick and at a very fair price. Highly recommends",
"date": "2024-11-26T15:47:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-07-08T20:47:22.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1ed6d60a-5abd-414d-8f74-53cd41d59384",
"author": "Shelah Briggs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHEwZmbNk36PemkvAMyN98ZICx2W0WcgeL7Q3j3sHfJuqfUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I stopped into this location and received help from Brandon Viera who was kind, courteous and patient answered all questions gave me the tour that I asked for very satisfied I am.",
"date": "2024-11-13T20:19:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Brandon Viera at Extra Space Storage. We deeply cherish your feedback.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b85fecb7-4d2a-444b-8030-152b3b0068ec",
"author": "Bruce Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsAzCzDIVSOtMCDpV8S-nIGqXQtUHnGnNpGFINR9rfDe2c=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-11-12T17:12:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Bruce! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e53c7028-a13d-45e7-9652-b9020026f6c9",
"author": "Noel Fabretti",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXOghTz7-WscBG0Ll1U-qoQrDsl1i1L7q5I9142-J7Lg3f8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Brandon handled my requests and needs perfectly. Extra Storage was the best rate I found for my needs after calling other storage companies. It was a great choice.",
"date": "2024-11-12T17:02:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear about your great experience with Brandon at Extra Space Storage! Thank you for choosing us for your storage needs.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8c70dd9c-280d-4073-825d-6ea2f5a9b453",
"author": "Elizabeth Senesie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBOQi0ALlrlWVadddzSH7WJ0lzGr7_qoq7EM6rrrvpz7Kdvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-09T16:04:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Elizabeth, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0d38f23-9967-4133-8d9b-015946324f43",
"author": "Joseph Deynes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWY8hqFNgmDveBb8wfN0OFYCN6iArKy_w68mML2ctmML3h9Ipg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good clean place nice customer service.",
"date": "2024-11-08T16:27:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear you had a good experience at Extra Space Storage. Thank you for sharing your feedback.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "58716034-8a43-482c-b2c1-1f1ac509260e",
"author": "Singing Phlebotomist",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7htNkK0RhksNn94U2MsIn7AjYj5603PpGj83FmUjnEcHG22NC=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-01T05:02:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Singing, thank you so much for the great rating! Stop by our office or give us a call any time if you need assistance or have any questions.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d070423e-b531-4c77-8883-e4c13879be22",
"author": "Ashley Hanna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWJL5Fegr4aeEePQNmN80VbQa4k73cz8dg5MozJxniOUO7Gg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda is so nice and the property is kept so clean. Will definitely be doing business here again. Thank you!!",
"date": "2024-10-31T16:18:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear about your positive experience with Amanda and our clean property. Thank you for your review!",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "94fe0b28-a10a-4e12-ad1f-67e98d407f85",
"author": "Catherine Kamara-Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOAB2bfB8cxLre5JQwe1Iso1rVvN2LFldaf0SLPHmQvm8Mhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon was nice, Friendly, and they offer great service too. He was helpful for me to choose the best storage, very spacious. This is the place to store all your items and not worry about nothing. Keep up the great work.",
"date": "2024-10-24T16:42:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your positive experience with Brandon at Extra Space Storage. It's great to know he was friendly and helpful. As always, give us a call at 888-storage if you need anything!",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8aabdbfc-6f0f-4786-9ad4-1da721842b23",
"author": "Ant S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-AvIoRr6vfPirHz-yKA5QlRcV7GA4Tn7VNCGVp14AgDN9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super thorough! Brandon took time to explain the inās and outās and what is best option to fit needs! Highly recommend to connect with him and his team!",
"date": "2024-10-11T18:36:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear about your positive experience with Brandon and the team! Thank you for your wonderful feedback.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eab3086f-05e4-463b-be36-cd98d043e03d",
"author": "Mario J Ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXP9tQlBcHG5HxAn0T0JwACK8_P-VlwgJcbvchKglGgHtgSrI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very professional, very helpful employees the place is very clean. They helped me very well and professionally with my needs",
"date": "2024-10-01T02:47:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Mario J Ortiz. We're glad to hear our team was professional and helpful in meeting your needs.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f631466b-2b62-4008-a628-073a96ac551e",
"author": "Hulk Hogan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjehIxrvtzhBzXiTK5_95xZcSdtBFPgdurP5iB9P_WQT7H1JA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon was incredibly patient and made sure I was aware that he is able to help me with anything",
"date": "2024-09-28T21:19:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Hulk Hogan. We greatly appreciate your feedback.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40cdd30d-a5aa-4623-a827-e57ff3dac597",
"author": "Joshua Saez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFOrOgzbPKTzdsUwXv4BV0tBVHcsdkJOv91cWZwXqyrYeAfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon took his time with me and took care of my needs",
"date": "2024-09-28T21:17:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. We deeply cherish your kind words about Brandon's service.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "498f087a-879d-4733-9d3a-2e45d71b3bd4",
"author": "Maya Nicolas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcCzUgkXzvwX5bk9NTl1AOr86lLiHm8GujGtrbI6EEAFyKWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Iām writing this review based on my Momās experience. We wanted to share how helpful and patient Brandon was in regard to translating in a second language. My Mom only speaks Spanish but Brandon was able to take the time to find resources to translate and answer my Momās questions about her rental. Thank you so much for your help Brandon!",
"date": "2024-09-28T17:24:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about Brandon's helpfulness in translating for your Mom. Thank you for sharing your experience with us!",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b92b4792-99b1-4e08-a8f9-9a376c2ed2f0",
"author": "Nipul Amin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6j7ieUd5e6I578o8mbes-z56qCOI-8Pgp5_j-54rwo-CxF2zH=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-26T14:07:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nipul! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call or stop by the facility!",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffc7cc3e-02d8-4e95-81f3-665dcbcd167f",
"author": "Di Vi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9VQos3-zTbmiE1OgkqBUDkt9J3qVnRx3S5_9xt_nk7NOpjHPfbQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Brendon is amazing. Very customer focused. I recommend working with him, if you are going to rent space here.",
"date": "2024-09-21T21:16:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear that Brendon provided amazing customer service. Thank you for sharing your positive experience with us!",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5cdc2398-54fc-4228-accf-396b6b515d2d",
"author": "Valerie Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFYKpJQRM-WmUPW0WSmWtlLNRumWTyFZhUt-oIQ2GNwjnbxw=s64-c-rp-mo-br100",
"rating": 4,
"text": "I have enjoyed my interactions with everyone I have come in contact with that works there. I just met Brandon, the new manager, and found him to be very personable and helpful. I also find the storage site to be clean and safe.",
"date": "2024-09-21T16:00:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear you've had positive interactions with our team and find our storage site clean and safe. Thank you immensely for your feedback, Valerie Thomas.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d6b8b09d-d008-4c55-88d0-e4c7d53e0b41",
"author": "Maureen Leleszi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxNyS_P7TRekNO1hp-1YurgQjNLYKtdDhKx6_pw0RXzU6FAMSBkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Very helpful and professional!",
"date": "2024-09-19T19:20:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! Great service is our top priority.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ac0fd452-1bf5-43b5-96ca-730c79693d43",
"author": "Soumik Roy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIQ01p9olDpElsLtvZmmcHoKjHq7xAeG9pM6LNBmya-clAEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "the store manager Branden Viera was super helpful in setting up the account and made me aware about the discounts.",
"date": "2024-09-16T09:39:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your positive feedback, Soumik Roy! We're glad to hear that Branden Viera was able to assist you and provide information about discounts. Thank you for taking the time to share your experience with Extra Space Storage.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ec6627e4-e03e-4bd6-8803-98520e6d613f",
"author": "Sachin Singh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMuVHGmQ-fqf68K-17xVNWKSkEZneHt0oGIfrie5yyFMwtSktE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-14T19:44:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Sachin! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7b2232d-611a-4bab-91ad-8780a88ae135",
"author": "Bharat Sham Narain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJmUxZscpiAp_rr0sptfxnRYDw2VGBs10DSo_OyTIJn1jC4TOW=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-24T19:32:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Bharat! We're so glad we were able to meet your storage needs. ",
"replyDate": "2025-07-08T20:47:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4b91e40-f5a3-4e2f-b8dc-1f13df833f29",
"author": "JOHN MON",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4Wk5ccxCYbrGKhwV-IVjPAXC8lfuJ0t3oo4gUhf_YlP9R=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon took the time to explain the different plans available and choose the right one for me.",
"date": "2024-08-24T19:14:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience, JOHN MON. We deeply cherish your feedback.",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46492602-d524-4ca3-aa60-f4b89fcc1ad2",
"author": "Denise Mon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQ3bCnf9aN6w9ix3ZtwgSdda5RKPXvJu3oTMd8Q_Yd4FiDqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon was very knowledgeable, helpful and accommodating.",
"date": "2024-08-24T19:11:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. Brandon's knowledge and helpfulness are invaluable to us. Thank you for sharing your experience with us.",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "116e5d7f-0475-428b-a93c-5e362217a407",
"author": "Vicky Medina",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtTD-akCVksFitNVjmZETxomR6PeHifBT7l0Wgbjh3UWxIUV99Pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service.",
"date": "2024-08-23T16:31:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. Thank you for the positive feedback on our customer service.",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14de174e-0895-4ca2-ba13-bf85e55ad036",
"author": "Memuna Conteh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSdls-MZeON1SJHZIxW_a08QL4CiitE0rOzmWWeKradsBrow=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with the Staffs was great. Very encouraging and welcoming. Go check them out.",
"date": "2024-08-23T16:12:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your great experience with our staff. Thank you for the positive feedback!",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "34ec3744-06d8-44d8-8e5e-ded5524662aa",
"author": "trmcghee1",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-ILcRaJpdnzyfZiTGQLDbMpOGbieNkFLi8XmN6-En7Oicag=s64-c-rp-mo-br100",
"rating": 5,
"text": "I received quick and professional service. Their prices are very reasonable and they work with you to ensure you get the best quotes.",
"date": "2024-08-22T15:33:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are privileged to receive your wonderful feedback. Thank you for recognizing our quick and professional service, reasonable prices, and commitment to providing the best quotes.",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1581b163-bf62-478b-ab2f-e2c95cf2c1c2",
"author": "Ginger Hennelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKb72awMLaxZRxh7kyr1ObsWEOp_LBrEcSBqIsCVaAl2ftMlXU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent facility, very clean. The staff and management are very nice. They take the their time to resolve any questions or concerns you may have. I would definitely recommend this facility.",
"date": "2024-08-21T16:08:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're glad to hear you had a great experience at our facility.",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3ee7e1dc-3852-4947-8c39-6750e9372c5c",
"author": "Kory Brodnax",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0Xpj9NgbKSaJeyePD83RXGOWQNN0NG5ywXthVicjDlF7kBoE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon was extremely professional and courteous. My unit was past due and on the verge of being auctioned. He worked with me in saving it and made sure I was able to keep it. I definitely appreciate the business I received from Extra Storage Space.",
"date": "2024-08-20T21:06:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, K! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5cc35f7c-796f-43c8-a329-bb459deedf08",
"author": "David Andrews Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMlCieK77Hj6NYzYHQu5yovurLClLIQNc26amuWoH3PzESleQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Maintaining my rental here could not be easier - The property is well-managed, Brandon is particularly helpful and awesome, and I feel my things are safe here. And the prices are competitive and fair. Definitely less expensive than in New York City!",
"date": "2024-08-17T16:08:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If you have any questions, let us know at 888-storage.",
"replyDate": "2023-07-08T20:47:28.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "9d9c1245-1ca0-48cf-9f29-8081871d89bd",
"author": "Rockycaly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZO1JzVYXgATGb6_U1KOT45d1PWqp2WkduOYtDED7nWpbHKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2024-08-17T14:16:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Great customer service. Thank you for your review.",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a82c39b-9321-4451-9b9d-e0cc8811e135",
"author": "Lawrence L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjC8VaoXXB1DFizfKi_p4YL5rfNSSHEs7Ev4-I9RxqdXTg0TXb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great location and facility. Brandon was immensely helpful with setting everything up for me. Pricing was transparent and Brandon helped clarify all questions we had. Would recommend to others in the area looking for storage units!",
"date": "2024-08-16T21:40:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. We're glad to hear about your great experience at our location. Thank you for recommending us to others!",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4cf4e2a0-99b8-4e6e-9cc6-2ab44d5223f2",
"author": "BATMAN",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU38LVvIAO_KRJCO_Scx4Z-yOh93xH59p0Gzdob0SMJGctvDZ5tsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place....\nNever would have left if the rates didn't go the the roof.\nPeople are great, very polite and helpful",
"date": "2024-08-14T22:03:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Jim. Thank you for the 5-star review. We're glad to hear that you enjoyed our facility. Providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. Please don't hesitate to reach out to us if you would like to discuss your experience further at 888-storage.",
"replyDate": "2023-07-08T20:47:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ce27981e-24a0-4d6e-8a6c-edcadf2cfd70",
"author": "Pablocare Tv",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5NcrZIKp_QX70XOQYcHPBihm9uh7ZP6XzBm6GdsnmCkahzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy sign up. Friendly staff",
"date": "2024-08-14T15:20:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear about your quick and easy sign up experience. Thank you for sharing your positive feedback!",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e9785e3e-6595-4b3b-8570-e49174276f8e",
"author": "Kyle McMichael",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbtXBhMzC18FeI8Tv_XK1H9IN_vbAi_Sr1AtfJwBX99RY4Nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was lucky enough to have Brandon to help me through this experience. When I came in to inquire about information as I shopped around for units in the area Brandon was very helpful and knowledgeable of not just his company but the surrounding ones. He helped me find exactly what I need and I got my unit with extra space the same day. All my nerves were gone by the end of the conversation and Iām very satisfied with my unit!",
"date": "2024-08-06T18:00:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear about your positive experience with Brandon. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bfc1d75a-3948-42b3-be80-88b492f9e72d",
"author": "kelly obara",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdetGIa3FJclBiYDYFMLkgX2bihz2lF52eOe2x9q5q9dqz2a_h=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-30T16:45:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kelly, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything! ",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab77fd0f-6134-433a-a506-33fac53fa45a",
"author": "clarence thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmkwzfxH19taT-PmjWGXNzIw8cI7Fo3plB-4lTw0gDIN07Kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "very professional. Amanda was customer service oriented.",
"date": "2024-07-29T21:32:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear that Amanda was customer service oriented. Thank you for reaching out.",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6553f7f8-1dbf-432a-b732-eb2866a9ce5e",
"author": "NEERAJ NAGPAL",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKk5VZRgEQzCXDyZD854IWZPow2UXxvoJxHBvk2x1jUAe48uA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place! very good deals and swift management!",
"date": "2024-07-27T18:58:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback! We are glad you found great deals and efficient management at Extra Space Storage.",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "af947120-ace6-450a-9e39-57c2878a133f",
"author": "Rich Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHGKNcPd8fKvCkRYTARxSIUaXB-rHcjkWNWyd25juWPVqmIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service is great. Always willing to help and work with you. Amanda help me lower the cost of my rates increase.",
"date": "2024-07-27T16:12:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience, Rich Torres. Thank you for sharing your feedback!",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "43011921-873e-45bc-9e31-1fe023c93674",
"author": "Michelle Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWljlNiTTgbxAWNLDd7e73N2Ynd0ZcHmmm8teuUAimaGaoEIsCMSA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good experience with Brandon informative and accommodating to our needs",
"date": "2024-07-26T10:50:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your good experience with Brandon. Thank you for sharing your feedback!",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0a3dc4d0-30d1-4c34-9f87-a05c00fbbdd0",
"author": "luvinhappy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgnQSm7YfQSx-SB0x4URt-gaqIPJ-sfb_bclBs_cFkXHTnmwdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon is Very helpful and informative.\nVery clean and welcoming atmosphere.\nHappy we chose this company!\nVery different experience then most storage companies.",
"date": "2024-07-24T14:17:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear that Brandon was very helpful and informative. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1a9d9b09-a010-4a22-bc38-6337679c821c",
"author": "Yanise Fontanez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJscxEu68On-JlGhy3zRzSbDgY_WqxeCxP0Jj0R-o63Z8h6gA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, friendly staff",
"date": "2024-07-23T21:11:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We're glad to hear you had a great experience with our friendly staff at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-07-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8f7553d5-3af8-4421-8c73-9723db27cf92",
"author": "Lenah Musilu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWt3x1ji2JGx2WQ-VLdsXycx0GzGYtHYXfE1unV-tcc1k70RcVu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Management very pleasant and informative. Facilities very clean. Always ready to assist with questions and concerns.",
"date": "2024-07-21T17:43:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that you found our management pleasant and informative, and our facilities clean. Thank you for your feedback!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4a6db934-90bb-45a7-8c14-54bd896ed3ae",
"author": "Amee Pollack",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8I-cZLcCHA0dtjC6BZIYbnNB4ByqsgCME-M4N1CFyrjdkouZc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon is very professional and efficient. Easy set-up with climate controlled spaces. Returning customer.",
"date": "2024-07-19T22:18:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your positive feedback, Amee. Brandon's professionalism and efficiency are qualities we strive for. Thank you for being a returning customer.",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93f19b57-a29f-4c42-a7af-500f2febad99",
"author": "Maya Nicolas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSoWeVy2oxyOdOstlCmtPX25CHVlLhUDpmwh8HBun2dI3wJcvd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shout out to Brandon for making my first time renting a storage unit a fast and easy experience. I would definitely recommend anyone looking for a reliable and affordable rental storage facility to Extra Space in North Brunswick.",
"date": "2024-07-18T21:23:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear that Brandon provided you with a fast and easy experience at our North Brunswick location. Thank you for recommending Extra Space Storage!",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6225ab8b-fb86-4f4b-8c67-2135f7a586cf",
"author": "Meca Oleforo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW091Q07FZqnqb4OyAxQIQlGeE20nkiiGr49Xb_qiHnW74I7oIm=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager at this location was great over the phone. He was very patient and answered all my questions and concerns before signing me up for my unit.",
"date": "2024-07-17T18:43:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with our manager. We strive to provide excellent customer service and are glad to hear we met your expectations. If you have any more questions or concerns, feel free to reach out to us at (732) 422-5512.",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "30273acd-e08f-4467-9a6a-9839a1e3a1e5",
"author": "adwoa takyi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVz4JJrEiVQZ-fXHbnYPCTG4m2mgCqzRZ3F5qVolQt16JGPexPj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon at Extra Space Storage on Adams Ln was incredibly helpful in finding me the most affordable storage unit. I'm really pleased with the 5 star service and I'd definitely recommend it to anyone in need of a storage unit. Thanks a bunch for everything! :)",
"date": "2024-07-09T21:19:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! We are delighted to hear that Brandon was able to assist you in finding an affordable storage unit. Thank you for recommending us to others.",
"replyDate": "2025-07-08T20:47:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "07fbb6c1-8d86-465b-b85d-35858e6f6eed",
"author": "Ashley Council",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3_w1rq62-c8nVxdRCWypothy3uVq4hLULcQXozEAJRAJYlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda was kind, informed, and patient with any questions I had. A wonderful employee that should certainly be valued! Five Stars!",
"date": "2024-07-01T21:42:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience is truly appreciated, Ashley! We're happy to hear that Amanda provided excellent service. Thank you for taking the time to share your feedback.",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b98f6f05-b841-4093-b4c6-d7932e775b9e",
"author": "Flora Chen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL80DUSRH1Ag4ti9mNck4_XmljRXlUZwosze2B0Yofcc3TZUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amanda is very knowledgeable and help me with unit, Iāll recommend to others",
"date": "2024-07-01T19:05:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear that Amanda was able to assist you with your unit! Thank you for recommending us to others.",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81f7cb0a-5bf4-474b-9275-d2fb49d2395d",
"author": "Saad Mughal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVy2-Q8ItG_z3Rll2RUb6vBfrshEWc87xSXoK2NIXQI6mqMdsY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amanda was fantastic to work with and very helpful in getting us our unit. I will absolutely recommend this company to others.",
"date": "2024-06-26T18:49:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. We are delighted to hear that Amanda was able to assist you in getting your unit. Thank you for recommending us to others.",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c8f9f347-7178-485e-828f-d8bcc791541b",
"author": "Lorenzo Tosi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoQERF8yU9CPs3QmU3eCEVhUJfsA1THzccPdA8TvVdTuHJExg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-22T18:34:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Lorenzo! We are grateful for customers like you. ",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d16b839c-c004-419c-abc0-ac803d21c2e0",
"author": "Neeraj Varma",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxMjGVTyCaylGcNO1HyEJJpvDqGdQSnLbZe9nAulHpnYuxJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra storage at Adams Lane location is very convenient to get in and out. Very friendly team to support and help you move in and store valuables. Reasonably priced storage rates.\nThank you Brandon for your help and support. We will definitely come back if there is any other need for storage.",
"date": "2024-06-20T20:51:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear that you found our Adams Lane location convenient and our team friendly. Thank you for choosing Extra Space Storage!",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c21b10bb-a96e-4431-8815-d5e6b6513ba1",
"author": "Uhura",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKigCYHbG_iHKS4Ol2Z7RBswOpSm-NuI2YVgMaqjTxPFdvY7JI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-20T17:00:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Uhura, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f2520a9b-786a-4590-afdd-e22a8dcea4d5",
"author": "Cat Hrung",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFHbTTfz7POB17fjKAuTa1224SFAP2O9bRetich7yaJsU5MA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Brandon was very helpful when I needed to downsize my unit. He gave me few options and even showed me one on the same day. Amanda was very nice and efficient as well. This location is super convenient for me. Definitely recommend this location to anyone who needs some extra space!",
"date": "2024-06-19T13:55:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear about your positive experience with Brandon and Amanda at our location. Thank you for recommending us to others in need of extra space. ",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe6229b1-6218-4995-9fc0-1344fbb655f6",
"author": "Ann J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPXk_xuIAgXB-VORjfEz-ayxTIi_afbxWB5tysIc92ZC8Ltw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-11T19:54:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Ann! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us at (732) 422-5512 if you ever need anything. ",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cea8979d-2c23-40c1-8b24-3238350096c3",
"author": "Ali Yasrebi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDpDWdLX_KvIqQYjcmgb469kxvjDq3SbUjosOLFyou-3fZfMfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "No major complaints. You pay for a storage unit, you get a storage unit.",
"date": "2024-06-06T23:20:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that you had a positive experience with Extra Space Storage. Thank you for your feedback!",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ff91386-9fce-44df-b789-851a1231b1ab",
"author": "vincent ferraro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOCLb3LklRSTREWXYYQIC_W0BzqmYmx3L2Xpqs_aRuzfjj5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon was amazing easy quick got the job done. I recommend him to anybody. Thank you so much.",
"date": "2024-06-06T17:54:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Vincent! We're glad to hear that Brandon provided you with amazing service. Thank you for recommending us!",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46a6dc7f-a3bf-4fa5-9063-72ce13759e84",
"author": "Kobina Assifuah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIoLVSYoW345PcDr59yjS61QPVy820AlEPY7moLy7SixjsSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon did great. Got me in quick.",
"date": "2024-06-05T20:51:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your feedback and are glad to hear that Brandon provided you with quick service. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffe94ea3-c6dd-422e-b0f0-0e1bf3efe71c",
"author": "C Chap",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmek8RL9sXCB4EAwbgZ1WfSu3OXj0A5J4wta1xpCMnPhw0mA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Second time using Extra space for my moving needs and I'm just as pleased as the first time. Great customer service/relations and they make things easy from move in, to pricing, and are always available to answer questions. Brandon the branch manager worked hard for me to get the best rate and I'm very grateful! I would highly recommend them for your storage needs.",
"date": "2024-06-05T16:18:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're glad to hear that you had a positive experience with our customer service and pricing. We appreciate your recommendation and look forward to assisting you with your storage needs in the future.",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bbe20222-90d6-4572-87b2-a8dad053121e",
"author": "David D. White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr9a4PzZH2YvvNH2DjuSXtogsEHMB3I14Byi80qraPwPxvfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service from Mr. Brandon Viera",
"date": "2024-06-01T17:29:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, we're glad to hear you had an excellent experience with Mr. Brandon Viera. If you ever need assistance in the future, feel free to reach out to us at (732) 422-5512.",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3120dde-3165-48a8-b215-f19bb7ab2d79",
"author": "Avril Butler-White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwzaKw5HLMu0pfRKQnXHsM-2PsyaJNO1MSgkrBjYN66SEhwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon is very helpful and knowledgeable. He was able to get things set up quickly and smoothly.",
"date": "2024-06-01T17:26:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Avril. We are delighted to hear that Brandon was able to assist you quickly and smoothly. If you have any further questions or need assistance, feel free to reach out to us at (732) 422-5512.",
"replyDate": "2024-07-08T20:47:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8faae662-eb62-443f-8741-eda39a06e5c8",
"author": "Juan Montes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaK0Be0A0POfLXF0sk--O0MDxTwGCr-WyTFN2wNRquNTF8GwAQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very good place, excellent, Amanda is very friendly, I recommend this place 100%.",
"date": "2024-05-23T01:57:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We truly appreciate your positive experience at our facility. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aca92e7e-d72d-467e-944b-dd669695693a",
"author": "Andrew Ucciardi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPs5heg5H-TFv3khyKc-gDrLp4rR0ZpdC0aM28Y7ddubWltLXt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandon & Amanda are very knowledgeable, highly recommend this location.",
"date": "2024-05-18T23:38:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback on Brandon & Amanda's knowledge. We strive to provide excellent service at (732) 422-5512.",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed7047cb-1485-44fb-ba98-e13b684090dc",
"author": "Bruce Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrRNIFBJwa9UpssrboanUvJRJGsvnX1p4I9pTOAnXtE6fId-vh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place very clean very informative on the service they provide and any and all questions or concerns was answered with ease clarity try them out awesome place",
"date": "2024-05-17T22:26:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear that you had a wonderful experience, Bruce. Your satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing Extra Space Storage!",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6e11a372-b332-4481-9825-ec81d928844d",
"author": "steven mn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwQFBzppuy7-FGVpG0Tbc9UXUmSyyAjHA2v75gPv93-y1cUfcPUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice guy, recommend to all",
"date": "2024-05-17T20:19:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! Thank you for recommending us to others.",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b18d0fd-1f4a-4172-b772-0861798510cf",
"author": "Osman Sillah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIV3ya563vTCx_JWmv3Ezj4R6RS0JmLxSD5x-gt801XSsrOlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-17T18:29:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Osman! Please stop by our office or call us at (732) 422-5512 if you have any questions. ",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0baa04c6-9b6d-45e1-8763-92709bca991a",
"author": "Jim Depew",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKt9n-RxtLEOUfKMkj_ujg3ip2WkVl2YT8Z-ACQcyp8hU6FEg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Courteous and efficient",
"date": "2024-05-17T13:45:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jim, thanks for leaving a rating! We're lucky to have customers like you. ",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0f3ab60a-5536-4551-905f-bb8fcd1d4139",
"author": "Brenda Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_6IherTylRAIM1hUFFpqrkO8ko6bkuWto8uvSWHwJiRv_tQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2024-05-16T12:48:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Brenda! We are grateful to have you as a customer! ",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b500924-6c69-43f7-87f5-336925a573a4",
"author": "Bilal Manj",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwSUeE8LLiNjIg9HZYoUcR5ozhvhwrytOvWqiE-y5XeO-E53_eSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-15T20:31:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that you had a positive experience with us. Thank you for sharing your feedback!",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea7504dc-9bfc-4ff7-8736-875e9e57e709",
"author": "Kimi Chong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrYQh8FJa3M7Ka1EMd6u2NcSfaN4s2R4lE8pdYUFqvxFRqoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "5 stars for the best manager Iāve come across! Brandon was so helpful and very patient. He definitely exceeded any expectations, making it an easy and speedy process for me. Thank you so much brandon!!!",
"date": "2024-05-15T01:48:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're honored to have exceeded your expectations, Kimi! Thank you for your kind words about Brandon. We strive to provide excellent service to all our customers. If you ever need anything, don't hesitate to reach out to us at (732) 422-5512.",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "15d123ab-ccfb-4caf-9336-47852d1787ac",
"author": "Diatonya Chiles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFiVm2mW6vDhSq1koTP9EG7XWDTSFjFnxfoUnBfaTwerdzp91ksA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-12T13:59:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Diatonya! We are here for you if you need anything.",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4cb4d717-c174-481c-abf1-3afc3ef9ec68",
"author": "Raul Dehogues",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXw8wF6UoXbbghhlQT6JaZb0A_sBZchF4HaxmW3kj79TMGasJT9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean, safe",
"date": "2024-05-11T20:12:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Raul! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Donāt hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "197cc93c-fbce-428b-b458-a241aa590fe3",
"author": "Damar Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMzn3P1yiXBdyB_JhDZvUicAULrl9U4R1hx83Rv5IMzTAzR8QV=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-03T20:51:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Damar, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "788c53d0-4d30-4db3-b325-838dd48e198e",
"author": "Arun Rajadurai",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbqEZoyYkok1LtTHGWjPzxmf7k1ntqodJvGFGmOSF8TfJv9w1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-26T16:39:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Arun! We are grateful for customers like you.",
"replyDate": "2022-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60547a18-e194-4235-a1f8-29bf5cd1a756",
"author": "Pat Delk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFcHmWb85a9ipHMdTZgp4zuDnYJeVKdUKHo_y3BguVw3xuc4TGNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place if youāre looking for storage.",
"date": "2024-04-23T18:13:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Pat! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (732) 422-5512 or stop by the facility! ",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32549508-bbfa-4f4e-b885-019e469856fc",
"author": "Shira R",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwL37jW4DHL6kg9nY5zp2Oz26gOb8GlApzmDmOMYE4dtuF3b1K=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-07T01:29:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Shira! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0c455f3-508a-4caa-becc-b233514f41d5",
"author": "Gio C. Lott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZ_fE9rRrNr0-PZY7OjAdSQsiohF2_ESoHyHA_TNj9pJ2truMMow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Moving is always stressful especially when you donāt have a final destination at the time. After much research on storage units I decided to go with Extra Storage. I personally worked with Aja W from day one all the way to the last day. She was always professional and friendly. She took the time to explain how they operate and wanted to know what we needed from them. The area was always kept clean and the fact that they have cameras all over made us feel safe personally and we rested knowing our belongings were secured. They were running a special at the time so the price was right for us. I highly recommend Extra Space Storage.",
"date": "2024-03-16T21:33:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience with Extra Space Storage and our team member Aja W. Thank you for choosing us to store your belongings and for recommending us to others. We appreciate your feedback and are glad we could provide you with a safe and clean storage solution. Give us a call at 888-storage or stop by the office if you need anything!
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a36a7e8d-e9ef-49d3-be5a-72529dcd1654",
"author": "Jaz Sawaged",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQfEpnIqzjU9UiMg1PUM82hnlMB3YzeRFTMnyC6iilWYyJ20Ad=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had some unique needs with accessing our locker while away and Aja went above and beyond to help us out! The service is impeccable!",
"date": "2024-03-12T17:24:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jaz. We're glad Aja went above and beyond to help you. Our team is here to serve you, so give us a call at (732) 422-5512 if you need any future assistance.
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "e93087c4-ca02-4447-b882-f8d84a290dfa",
"author": "Suresh Singh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWF6AqrYcmj8oKI203SaKWGwbKd08Z-PFNp3MBGN8X41JFgzKEW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extra Space Storage facility on Adams lane is in a convenient and easily accessible location. The surroundings and facility clean, well kept, and maintained. The locker was new, clean, anf odor free. Locker was easy to access for moving in and out. The office staff were courteous, helpful, and supportive of my needs. My son also this company to store his belongings at different location and was quite happy with it as well.",
"date": "2024-03-09T20:28:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Suresh, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "16ef8f37-5e1f-4728-8934-33e4ea7095cb",
"author": "Yutta Zulli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIg8KUDvG1jWLIrPV0cea8Qi-xUWuTFovU6UQisMGIHMUsL4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very well organized and very well kept. The facility is immaculate. Amanda was very knowledgeable and knows her job. She was very helpful. Thank you.",
"date": "2024-03-06T22:06:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Yutta, your kind words are appreciated! We make it a priority to provide organized, well-maintained facilities and are so glad to hear your experience reflects that. It's great that Amanda was knowledgeable and helpful. As always, give us a call at 888-storage if you need anything.
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eaac3180-49bc-4919-ae87-709a0b79eb79",
"author": "kchifit Peters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXi474Brxfu38ws8q3iM8SWxKsFzWMhlAd7VKODC_LN-7pK9Pc=s64-c-rp-mo-br100",
"rating": 5,
"text": "The brown beautiful young lady at the front desk was very welcoming and friendly. Forgive me I forgot what her name was š She was very professional and her attitude throughout the process was great. Best storage place.",
"date": "2024-02-29T23:35:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kchifit, thank you for your review. We're glad our employee was very welcoming, friendly, and very professional. If you need anything, do not hesitate to reach out to 888-storage. ",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ace37715-0aa1-4531-92ec-981f2ac641d5",
"author": "Janet Olsen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeMG7fAWETpYVdHN-bxddSNbOMeLuqZU4rMXAWucFqYuWmFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came to this location because I am moving and I needed a unit in the time being the assistant manager Amanda was very helpful and very kind and went above and beyond !",
"date": "2024-02-29T19:40:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Janet. We're glad Amanda was kind and beyond helpful! Our team is here to serve you, so give us a call at (732) 422-5512 if you need any future assistance.
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3adc3b25-1e14-4a18-9a4c-9c0fa2b7be4b",
"author": "Zachary Bone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSdoGnaW-lknmL53BdehDSC7rT8chMjSUzm_1X0nO3i7XHJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was quick and accommodated my needs. Everything was very smooth both moving my things in and out.",
"date": "2024-02-26T00:22:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Zachary! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Donāt hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18ea1e99-4b97-4434-b427-178bb12ef9e5",
"author": "Jermain Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeWBHRkWK9VvTCJwTgjt-M5K1uZczfUPhxN_fL0zuP7s7oRw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great professionalism and answered my concerns",
"date": "2024-02-20T16:36:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jermain, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience! Donāt hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ae7ed2e5-fa44-4af5-bb2b-bcb3942d8e2c",
"author": "Himanshu Patel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJD34OhLTaL9U7U4FuaVTQEjBBsh3oDBJslw9TxJTxr9apT6g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I visited this location today for the rental space inquiry. I met Amanda in the office and she explained me all the available options. She is very cool and listened all my questions and queries carefully. She provided all the required information in details. Thank you Amanda for your help and support. You made my selection process pretty easy š.",
"date": "2024-02-19T17:30:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Himanshu, thanks so much for your review! We are thrilled to hear your experience with Amanda was positive and are always here to help with your storage needs! Give us a call at (732) 422-5512 or stop by the office if you need anything!
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fcfac0af-3e51-4180-9f5e-6b24134b22a7",
"author": "Jim N",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlud8YsT19GQvnQPZeczR3YcLy6jNja6bHnWYdZ1XzWBkldw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place. Very friendly staff!",
"date": "2024-02-17T18:02:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jim! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (732) 422-5512 or stop by the facility! ",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f29c2f75-00c7-4323-92c1-1389d0a74569",
"author": "Kim Pang",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU93b12CAPmSv_tc34Nq2dDVLoQDlkJRPxlDzdBX9tFjodsIo-_Iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amenda help me a lot and manager Aja. Very nice ! Best service",
"date": "2024-02-05T18:25:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Kim. We're happy to hear Amenda and Aja were a great help! Our team is here to serve you, so give us a call at (732) 422-5512 if you need any future assistance.
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "11a0514e-bc6e-406c-a169-da47c88c8c1f",
"author": "Robert Bongiovi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJi1Bxy-3JcpUzuOt8M-784l3rN9EgmHGdgZpbhJWjvq7xR9Q=s64-c-rp-mo-br100",
"rating": 4,
"text": "Asia was my sales person here in North Brunswick. She did an excellent job getting me set up for 12 months. The first unit we agreed upon was a bit tighter than I expected so she moved me to a different one that was a little more accurate in size.",
"date": "2024-01-28T17:20:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Robert! We pride ourselves on having an accommodating staff and are so happy Asia was able to assist you! As always, we're here to help at 888-storage whenever you need us.",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b4bcc54-6475-44a7-9408-44de289a7194",
"author": "Lee Li",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQh1f31MCcH8c395qmFLc1tGpj509eeoV6BWhK5Lm-XaWl8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "great attitude",
"date": "2024-01-15T20:47:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lee! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (732) 422-5512 or stop by the facility! ",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6622e212-74b2-4073-b38d-13941ef2f93b",
"author": "Brinda Narayanan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpG8994CR7U3wv3lWmmOfyqaKit93oNFIoRy3pC1489EaI8Yll=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-11T15:51:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Brinda! Please let us know if there's anything else we can do to assist you with your storage needs. ",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5d7f845-811a-475d-81ed-ffe49f3194d4",
"author": "John Santorelli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJytVMuk30L5wUgvg_kX7da6LMGZcybHF3DH6cK1ks_MpxUNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just got a storage unit from Extra Space Storage and even though the procedure was a bit lengthy it was done smoothly and efficiently. Amanda was both professional and knowledgeable. The office is neat and the whole facility looked very clean.",
"date": "2024-01-11T00:02:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, John. It's great to know Amanda was professional and knowledgeable to work with! Our team is here to serve you, so give us a call at (732) 422-5512 if you need any future assistance.
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "16fdecee-95ee-4a47-946a-8922a7b71881",
"author": "Dorsey L Trent Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXN9JTZuS8CSQt7YvgJu19TtF6b-TzdaofUhCaYLOoaCpUrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-08T13:39:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Dorsey. We're glad we were able to assist you with your self-storage needs. ",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4574ba1f-48c3-45a7-97e0-7db9f15257d5",
"author": "waled nassar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI17qRFIas6ovh6tuMi8jtFbQaWRhdJykOS8uq26RtuKNGXwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Store manager, very professional and sophisticated.",
"date": "2023-12-08T14:39:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Waled, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2815226c-352a-4bdc-9974-fa1807e4d6e3",
"author": "Guy D'Alessandro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaAAHuW-HqfIQMGLuPqpz2NoUvoVYp6CerBlsM4PNFzR-kcV29wg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-23T17:22:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Guy! We are so happy you had a 5-star experience with Extra Space Storage. Don't hesitate to give us a call at (732) 422-5512 if you ever need any help with your rental. ",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a81f4d0-da48-4a33-a3b4-a9fa6db634c3",
"author": "Ä°rfan Omer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYvS0xW3M7kwvhlH8sk7vknhjbNdT00Ca9OOmZi5rEQnuSGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and great communication..I definitely recommend here..",
"date": "2023-11-22T19:33:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, IĢrfan! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 422-5512 if you need anything.\r",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bf92f8b3-040e-4c17-8192-d39eb331d6e6",
"author": "Dennis Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_IMDe9LG81qCFyVW5WXAzWjuNvh6exlktAFH9IVflEwB1xs5z=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional service. Made the whole experience very customer centric!! Will definitely recommend to family and friends.",
"date": "2023-11-06T17:02:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dennis, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 422-5512 or stop by the office if you need anything!
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "21e5d8f2-a876-45f7-97dc-1d377221444f",
"author": "Jahsy Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1R-8qCrMO4xtCj78YhDPliIJGJrtBEdjifJSXPhTluaWH5JCx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Price transparency and customer service is very important in this business and I must say space storage is very lucky to have Aja as a face to the company. Sheās extremely helpful and courteous with a genuine smile. If youāre looking for a storage unit look no further than extra space, Aja will give you the best customer service experience youāve ever had.",
"date": "2023-10-30T03:38:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jahsy. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Aja. If you ever need help with your rental don't hesitate to give us a call at 888-storage or stop by the facility!",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d9318a53-6a85-468d-9718-1cbac42bacd7",
"author": "Yvonne M Frey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHxvY3kKtD9mmg_pftB_JS0cyoT5_kqCI-xgtAq7fU0yem=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have stored my things in various self storage facilities over the years and can state with certainty that I have never encountered a more professional and nice group of people that go above and beyond to make the process easy and pleasant. I would definitely recommend this location!",
"date": "2023-10-21T15:21:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Yvonne! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 422-5512 if you need anything.\r",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f0497c60-773d-4a4b-8100-1e7c63f533a7",
"author": "Dora Kuyateh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVg0O8PrdxwoeEOuZDt3odUdxlLCJehMyKugnF4YwcObJZwzqDG=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-11T20:05:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Dora! Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4af0263f-6db3-4835-b363-cd606dee5d83",
"author": "Gabriel Quintino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPZ1BF1OfcxzJuy50WcwRFeFdNx06f8x0Jxi4o7RXGiJ6gog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very quick and easy to set up. All questions were answered and the woman at the desk helped me save a ton of money",
"date": "2023-09-28T17:31:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Gabriel. We are glad our staff was able to provide exceptional customer service as quickly as possible. We do our best to provide high quality, yet affordable spaces for our customers to store their belongings. Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-07-08T20:47:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f5d09e2-824a-43bb-bb1a-ba59b1f9beed",
"author": "Sam Rice",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWffLoclnSnbIntru1Jm3qsjao7dcO_SCVDcGrFqVbKdLwa9NI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kept my belongings safely here for over a year. Marlo was very helpful in sorting out some confusion I had closing my account!",
"date": "2023-09-16T19:09:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Marlo is great too! Thanks for the positive review, Sam. Please let us know if there's anything else we can do to assist you with your storage needs in the future. We can be reached at 888-STORAGE. ",
"replyDate": "2024-07-08T20:47:34.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8bec878f-f306-417b-88a4-0c20b1dc984c",
"author": "Yolanda Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDtMZUpqtA3ty9P3atCmZQD_25FCq6_M0i6N3sQaMXYVhicg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just met Marlo she was amazing very polite very professional someone easy to work very compassionate, and very professional",
"date": "2023-09-12T19:28:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Yolanda. Thank you for the 5-star review! We're so happy Dan could help. If there is anything we can do for you, please let us know at 888-storage.",
"replyDate": "2022-07-08T20:47:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "30135401-8907-41f9-80f0-5a088142baa7",
"author": "Adams Onwheels LLC.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUojySNHvQHfAsd5USlgNwhmeZ_2fufjbhM3WS8vpvugTywA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Aja is awesome, and was a great help. I lost my key and she was able to cut the lock so expertly! Highly recommend.",
"date": "2023-08-17T14:58:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Adam! We work hard to meet the expectations of our customers, and we're happy to hear Aja hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 422-5512 if you need anything.",
"replyDate": "2024-07-08T20:47:34.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "d5ebc8e9-e7a0-44e4-b0b3-20086f6ef69f",
"author": "Richard Artis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyjV9zaaqBKnppEPUq0WGTt1lQXr5S6XpPL8PFKsorPVgI3I11=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aja Washington is most pleasant, professional and personable",
"date": "2023-08-05T19:06:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Richard, Thank you for taking the time to leave your review! We pride ourselves on having a pleasant, professional, and personable staff, so we are thrilled to hear that you had such a positive experience renting with Aja! Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2024-07-08T20:47:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f68dbed1-d656-4f6a-aa3d-7fcae0ba90e8",
"author": "Maria-Elena Fuentes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3s0T3Kdgabarhx4Bpanz7-GDmbPWW1zKRPC9G3q-Trax2sw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly and helpful, clean facility. Good place to rent.",
"date": "2023-07-29T14:17:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Maria-elena, thank you for your review. We're glad our team was very friendly and helpful. Don't hesitate to reach out to us at 888-STORAGE if you need anything!",
"replyDate": "2022-07-08T20:47:34.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6ea65a7a-82c5-4c5b-a898-f0c4ba3c636d",
"author": "Boss Lady",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrCuSfH_H6VObMxz63pGwKMPOBlwjyky8RaX0-4g8mY4mdE--J=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-18T03:00:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Boss! We're so glad we were able to meet your storage needs. ",
"replyDate": "2024-07-08T20:47:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a203506-f2a3-4d86-99e8-daee04794e44",
"author": "John Jr Bethea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIU5anHHIP6I5l6WM4XnIHjbqH3KpkYbpDZ2f75w2S8MBegKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aja & Marlo are the absolute best! Great spirits! Really are gifted connected with customers & making us feel welcomed & informed!",
"date": "2023-07-17T21:50:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Aja and Marlo! Donāt hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-08T20:47:34.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "723c3ee6-89de-4717-94c7-25295607a2e5",
"author": "ART GRANT",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsu3FuVAKhfoTLTIy8W6WE7nIW-bxS8QHcF6QnwqFctHfo5E3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "After checking out a bunch of storage facilities I settled on Extra Space North Brunswick the lovely and bubbly manager Aja was out of this world with her knowledge of the storage industry the place is clean and nicely keep very satisfied I am great place so far",
"date": "2023-07-11T00:37:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Art! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage. ",
"replyDate": "2024-07-08T20:47:34.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9d8bc166-f8ea-41a6-8e82-0964e4a8947c",
"author": "Giovanni Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAd_ZZIbGuczp2ZneEWGFOS_3QJ_uh9KSHdEunYrvZ4XyFN28=s64-c-rp-mo-br100",
"rating": 5,
"text": "Employee was very helpful with every question i had and gave all the right information i needed. Also was very handy with replacing my lock. Extra storage space got it šÆ",
"date": "2023-07-08T19:30:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Giovanni. We're glad our team was able to help! Our team is here to serve you, so give us a call at (732) 422-5512 if you need any future assistance.
",
"replyDate": "2023-07-08T20:47:34.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7ff5d01d-5436-4e0f-aaea-d8a3d815235e",
"author": "Hollace Peele",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1usQpaikh0aXkpJqmxbvy9jT90tYRDHm5VLAoe-hQeCgLwNzn=s64-c-rp-mo-br100",
"rating": 5,
"text": "MY FAMILY HIGHLY RECOMMENDS ESS.\nIf you are looking for secure, clean, dry\nstorage this is for you. CUSTOMER SER.\nRESPECTFUL, HELPFUL AND REACHABLE. THE AREA IS SECURE, WELL LIT AND CLEAN. IT WAS A PLEASURE, WITH NO WORRIES HAVING\nMY CAR AND PERSONAL ITEMS STORED THERE. THANKS FOR A WONDERFUL, AFFORDABLE EXPERIENCE.",
"date": "2023-06-22T23:38:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words Hollace. We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us. ",
"replyDate": "2023-07-08T20:47:34.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "55c5fe30-09d6-49a1-abfc-fd9a13257bac",
"author": "Matthew Gangi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9kUgoqVHMicY758P-t_3kaA76LG5XWFKW8VLIMN--MRLYJEfr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place really goes above and beyond to help out its customers. Marlo is super nice and informative. Highly recommend this Storage facility. š š",
"date": "2023-06-22T20:32:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Matthew! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by our office if you need anything in the future.",
"replyDate": "2022-07-08T20:47:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3839843-2dfb-4fe8-bc43-c6777c506a6f",
"author": "Barbara Ocasio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_YwfT4uXG0Wh3Qy7xeoeaWvxMbGiMnBVPFUxZU413Vyf1z-7T=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly/ Clean facility",
"date": "2023-06-20T05:13:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Barbara, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Feel free to stop by the office if you need anything! ",
"replyDate": "2023-07-08T20:47:34.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1c303df4-5f7d-4946-8640-5c32436e571e",
"author": "Larsson Chacon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdwNenkVVw0CR_etpoDNVea500Y7hJpUHZvlfA7wFIO9gz15njEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage place I would recommend and go back if I need to place my stuff again. Staff was very helpful and friendly thank you for everything.",
"date": "2023-06-16T22:16:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Larsson! We love to hear that our customers are happy with Extra Space Storage. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-08T20:47:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f5c9810-76f0-444f-9b67-5373e7c44c42",
"author": "Frank Junk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQtXyLXlQ4rSY4YaOMQ5JmJT3oATajSu6KMrcepfAqaqZdjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently had a Visit at this location to do a storage Clean Out The Storage Manager was One of the best in the business Super Friendly and Patient I've been to over 55+ Locations and never had such great service. Clean Storage Facility + Easy Access Couldn't ask for a better experience.",
"date": "2023-06-15T20:59:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Frank! Providing renters with clean and accessible facilities is our top priority. We're glad we were able to meet your storage needs and that our team has been friendly and patient. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-08T20:47:34.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9d62ccbc-264a-4612-807b-38d088554629",
"author": "Carlos Ledesma",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQLVeyy_q_vENERHFjYxiL8yA0Hc3t29p_ukcr-FlansGnZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-14T21:04:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Carlos! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2023-07-08T20:47:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8eb058c-0fac-41cc-876f-a036336dc68c",
"author": "mike shannon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZCmfSmwyp15GYtuNpCGkmnBuxQT3BjSvV_s20OVyUwYxtLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've had several units at this location. The folks working there are super nice. It is clean, in good condition, and easy to get to.",
"date": "2023-06-05T20:06:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent review, Mike! We're happy we were able to provide a clean, convenient facility. Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-08T20:47:34.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "02a540ac-708d-438e-9f83-22e7f7fbdb06",
"author": "Al Ammarito",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLm9NebDVpCFZ_TsWo3M7vXB5dSoHeHtSpGjqYiivFbr6u1Sw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "i had a small problem at the North Brunswick site on Adams lane and was totally in awe with the exceptional service i received from Marlo.\nwhen i arrived prior to office opening and went to bldg 3 i was greeted by no carts and no elevator, i left and returned later on and as Marlo was opening i informed her about the problems and wonder women sprang into action and got everything handled and apologized for the problem.\n\nshe is truly a ASSET to extra space with how she handled the problem and im hoping that she receives all the accolades from extra space that she deserves",
"date": "2023-06-05T15:57:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Al. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Marlo. We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-08T20:47:34.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "5a5c4bfe-63ae-402e-bcce-08e2653caf91",
"author": "Chuck Callahan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUh88pp01Pjgt0cRvjQsRfEUPWVdZAcoreQXnUpQWyErX483-s=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-02T17:38:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Chuck! Don't hesitate to reach out to us at (732) 422-5512 if you ever need any assistance. ",
"replyDate": "2023-07-08T20:47:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7c1dd66-8582-49db-9d80-15a7f4748cb4",
"author": "Alex Colorado Gonzales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9cDLqyyVclP6TGEJF1TTrFBONKotHe--BgsOzBd3TIu6YJMNt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice attendance sheās kind ,nice person I recommend to everyone",
"date": "2023-06-01T17:40:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Alex. We're glad our team was very kind to work with! Our team is here to serve you, so give us a call at (732) 422-5512 if you need any future assistance.
",
"replyDate": "2023-07-08T20:47:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7da8ad6c-9b66-4da0-ba77-567607f22c8e",
"author": "Derrick Safan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIWggBQjZw2XMv1ZwpdEU89cdwCz3T_7ERuiebpbceL0CgNx5G=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-25T20:09:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Derrick! We're so glad we were able to meet your storage needs. ",
"replyDate": "2023-07-08T20:47:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "737e6797-e3e9-49aa-a3a2-c900db4bf085",
"author": "Nick Ferrer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxtJfuUHQXg3jmfWBvRkIxMUM63RNO7xi_9Z9W4WpZ9ZIXQ52I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aja and Marlo, the dynamic duo! Extremely helpful and friendly. Really appreciate their welcoming energy and willingness to answer questions. Highly recommend",
"date": "2023-05-25T01:21:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Aja and Marlo are great too! Thanks for recommending us, Nick. We're glad they are extremely helpful and friendly. Feel free to stop by the office if you need anything! ",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ddfbadce-d9e0-427e-9610-06a4a49c1d15",
"author": "Keith Jones II",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSGr5RxnmTDOwu0hLL5Y3E5FYbc-RezHJnUUatExQz_f0eLzECVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and clean facilities",
"date": "2023-05-24T19:58:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team works hard to keep our facility clean! Thanks for noticing!",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "00b27af9-8b22-49c7-bfd1-6f01560b6e7e",
"author": "Jenelle Blackmon Blackmon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6oA2TR7-MTQiyW0LQnIuZB1EazvqdAxDMCzoAipfAFTTYQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service",
"date": "2023-05-23T15:51:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jenelle. We appreciate your positive review. Please call (732) 422-5512 if you have any questions.",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e97e5fb5-dd7b-4c21-ad0b-f036b6c1e290",
"author": "Chris Gardner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJV4c74hmnxaXdrZCqzmHJcSGSJ2YiSwuGybPEqpDwmMsfaEw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Aja was great, her calm attitude made it ez to take care of my needs. Clean office and restrooms!",
"date": "2023-05-23T15:09:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chris! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! As always stop by the office or call us at 888-storage if you need anything.
",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1e75254c-8c1e-4f82-8212-2cbf6dcf913b",
"author": "Polynice Jacquelin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfuOmLMSXpxUKEAZLQIlxyAPnUcVWTuOYG_JiujupV4C2y8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aja was very nice and change my whole day after the service that received from her. She deserves more than 5 stars",
"date": "2023-05-16T15:53:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Polynice. Thank you for the review. We're so glad Aja could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d62dd177-dcac-437e-b39c-8eba39889d10",
"author": "Fernando Prudente de Lima",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBx2VkE3UhVIppuTgJaGD_rl8fHYnfP3H7SLTWJFIkT_KThyXM-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-13T18:59:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Fernando. Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d32e3ec5-91fa-4131-9613-fd894b4fe1f0",
"author": "Kerry Fairy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbaFCex3g6hI1GykznHHxyqeGoSayekPWVrqi1Cwu9htfPcb0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Marla was so helpful and friendly and helped the make process so easy and quick! Thank you",
"date": "2023-05-12T17:34:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Kerry! We're so happy to hear Marla was helpful and able to make your rental process quick! Give us a call at (732) 422-5512 if you need any future assistance.",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b387fb83-a2d1-465c-9cc7-2e48ba089d79",
"author": "Albert Pullhoes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU09jIE2Jp9YMVPB2YG8BOCfllKcnQDJYondxSAU0MRkLfNZUbG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Aja, for your professionalism and support on my move out.",
"date": "2023-05-05T21:10:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a positive rating, Albert! We are thrilled to know Aja was professional to work with. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0f8fb13e-e11c-4e9d-b094-e1d3e2c171ca",
"author": "Charlie Devich",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5OufgEUophK_vR_0pF45NBlhHJSGTJhjhthz3UBFQY9TxwYU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aja is the name of the person that helped me today (5/2) at Extra Space Storage. She was not only knowledgeable, professional, (yet friendly). It was the first place I stopped and she made it the last place I had to stop. I give her a 10 also. Thank you Aja for making it easy.\nCharles Devich Jr",
"date": "2023-05-02T17:02:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Charlie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable, and professional staff, so we are thrilled to hear that you had such a positive experience renting with Aja. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6c8468b3-b5c6-4545-bf1a-e87cb1fdf98f",
"author": "Derek Summersett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlUgeOudSZVplHErk_2-cO1n6WbtQlk7TPw7Sb6rKerswkpDU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aja was a pleasure to work with.",
"date": "2023-04-26T22:44:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Derek. Thank you for the review. We're so glad Aja could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1bfccded-3577-4c34-bd08-a3968c5176e1",
"author": "Uday V Puro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8i_d8ciKdoAg1JbRSphYxJtV_thEizfLOUsxdOZUONR0_5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Space Storage facility at 1007 Jersey Avenue, New Brunswick, NJ 08901 is spacious, well lit and organized.\nSign up process here was hassles free, smooth and effort less.\nI would like to mention especially Dan & Hinal who provided an exceptional service and seamless experience. Dan also helped me when I wanted to make changes and modifications to the contract. I would also like to mention that Hinal was courteous and supportive. --Uday",
"date": "2023-04-25T21:03:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Uday, your kind words are appreciated! We make it a priority to provide spacious, well-lit, and organized facilities and are so glad to hear your experience reflects that. We are thrilled to know Dan and Hinal were exceptional to work with. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3f1009bb-4144-486b-832d-c5f256f3cc63",
"author": "Flo Cherenfant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7Lr5FgGkcA46vLB2kYwUN01re8dzfp25Qnrh58aCzy5t5-Hyczw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aja Washington provided top - notch customer service. Exceeding my expectations. She turned a stressful transition situation to a more peaceful moving transition. Thank you.",
"date": "2023-04-25T17:27:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Flo! It's wonderful to know Aja provided you with great customer service! Don't hesitate to stop by the office or contact us at (732) 422-5512 if you need anything.",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d807471e-2456-4f19-9d42-8e1ce8c20b93",
"author": "Craig Bernabeu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZ9namLa46PSmlOOOHyUpyEnuBokBwQCdhuCO3RD0a1KuoNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always smiling faces very nice no attitude and help out any way possible",
"date": "2023-04-24T16:59:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Craig. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0283a32-7702-4453-a867-a2f207e87047",
"author": "Amy C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUF7WRLWockQ-nnVYWuxil4OXiUeo0LDP8BhBp3_gsem-URtbvU=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Staffs are nice, unit is well maintained.\n\nThe problem we have is a few promises (price and moving date) by staffs are changed within 24 hours . But we need the unit , we have no choice to accept it . They said it is company policy????\n\nOver all it is ok !",
"date": "2023-04-22T01:02:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amy, we're sorry to hear about your experience. We would love the opportunity to make things right. Would you mind giving us a call at 888-storage?",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "d3e0598e-d5b5-436c-ba87-be195be30a8d",
"author": "Donna Pisciotti",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXotB5LXxAQUYK2yL0qIbe2tuxFL5BWIzjK2083YpbAB6pnpJdLEw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-04-19T16:06:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Donna, thank you so much for the great rating! Stop by our office or give us a call at (732) 422-5512 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69643823-3af4-41fa-8fec-4a6a35c534e8",
"author": "Niyha Renee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGuue9am6LeEcYowEOIhgPDHPKyMQ8T18zJ8JnCkO4SlLjhLl8=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was my first time coming in and the ladies here were so sweet and helpful ! i felt so welcomed and comfortable",
"date": "2023-04-13T14:21:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Niyha. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab45a72c-4f06-4fcb-81ea-8d0fefb97584",
"author": "BLACKRAVEN",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQaQpkyGHzcvABBUKMJcLXInPiF3IGQfbBq4Gq69sz1hCmW1fGRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I want thank Asia for helping me out. Overall, Very understanding with my rental. I'll recommend North Brunswick, NJ Extra Space Storage to everyone. Absolutely, Great place.",
"date": "2023-03-22T11:45:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Blackraven, thank you for recommending us. We're glad Asia was able to help! Donāt hesitate to stop by the office if you need anything.
",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2858aa14-8e24-4bf0-a044-e27cbea0b41b",
"author": "wilken joseph",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrwmfhHQIa5EocI7DmbQinM8cSvgZb0XuEEo-G13B1fkce4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-21T19:01:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team works hard to keep our facility clean! Thanks for noticing!",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f0bd867-4c74-42b5-93de-83ca3921e388",
"author": "HALYSHA worrill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYoay9JzCAWMMKAk15oyQUtePMwA7QcRaeNFWDNoPr3nGeow=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-21T18:59:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Halysha. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cd966b14-0ca7-41a1-916f-d66fd181d348",
"author": "Erica Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDdRD5HF4fU3Q6Cm-q2IupR9zKPsdtUrSPvfEew0Hf9nqjFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-21T18:56:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Erica, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2023-07-08T20:47:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12df3b41-9032-43a9-8d12-fd74b2a4f6db",
"author": "Lawrence Kee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKORsEoxFzHvYC2PvVz9smSqr3iQ0dQXKTDmW5u-ezMtqZoug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Site manager displayed a customer service experience that is above and beyond all expectations.",
"date": "2023-03-10T22:49:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Lawrence! We love to hear that our customers are happy with Extra Space. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8eeb5e2a-f7e4-4ee5-b9c7-82a3e9d653be",
"author": "crazy cuttee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLa6zyltJF8Qa1tbd-TyAJeX6RfTCO87czjmUNljRa9aIMLmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aja is really polite, friendly, understanding and will work with you on everything! Never had such great customer service! She helps you find solutions and really cares about you! I appreciate all she does! Thank you!!!!",
"date": "2023-03-10T18:58:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Crazy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, understanding, and polite staff, so we are thrilled to hear that you had such a positive experience renting with us! Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ef5f8918-1a40-412d-bddf-94db258bdc30",
"author": "Your Someday Designs LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGXWJLWwVlP3ocR-aeQlBdBge7PI3k9P-hg1I1eC2u4rKUTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is always helpful and understanding! Thanks for all you do!\nSekiena",
"date": "2023-03-08T17:13:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Your. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b9da8e0-980d-4774-b4b7-9a5fb89fddcf",
"author": "MJ Forbes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlBMm6gBr44XaJQiBnEO2bFub9zHTkibFNJU6APN-vmRamYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-08T01:52:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Mj! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a211174-f720-4e60-a4ff-816ccd383fa0",
"author": "El Rey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJ--3MlUpa0zM2GVTrKLKz_JU4TZUxtMkERM_1kPdtcrbaIPoJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-02-25T22:05:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, El! If you need any assistance the future feel free to stop by or call us at (732) 422-5512.",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c1466e6-b3c5-4a7d-816d-ae34a7366baf",
"author": "Diamond Price",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlCFw0rP0OzpvfEkUx_6w3gg-6nCkw0swfscEzky8X4BhZQIW33g=s64-c-rp-mo-br100",
"rating": 5,
"text": "GREAT customer service representation. Friendly, knowledgeable, patient & cordial... it was an absolute pleasure doing business with my rep... lil Mrs. Washington",
"date": "2023-02-19T13:47:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Diamond. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "73d4a155-9c4f-479b-a5c6-9d9801ccdd7e",
"author": "bainson amilcar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY89uMo30uT_n3Pwd1oSovtq72IuI4hnc5FXbl8AyE2CrVGS42=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-08T16:10:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Bainson! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe1e0c0c-276d-4d12-bc5b-859598821d7b",
"author": "Kenneth P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLROjH08D61AAX_LTSCh1ZpRetHE5K_LHbE5s0t9OcfUkL_wg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff, clean facilities, and convenient hours of access to your unit! Additionally, their onboarding process was smooth along with their closing, recommended!",
"date": "2023-02-07T21:53:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kenneth, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 422-5512 or stop by the office if you need anything!
",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6018558e-0a4f-4e90-91f0-ab04a0da448b",
"author": "Kenneth Gainer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIt-Z39F-Rt7CHzx6pMzOiTMRJta0968umJ0ZTu9IQWNyyzOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Out the outset it's important to note that I have been a client of extra space storage for over 5 years utilizing two separate locations in North Brunswick New Jersey. I state the above to demonstrate that my comments are based on a lengthy experience with Extra Space Storage. Most recently ,my storage needs at the Adam's Lane location changed such that I needed a smaller unit to accommodate both personal, business and household needs.\nI was fortunate to encounter a young extra space representative who made my transition to a smaller unit a distinct pleasure. Her knowledge of storage units sufficient to meet my needs and her ability to explain all of the inns and outs of transferring my property to a smaller unit were a significant benefit to me in making my decision. Her positive personality and professional demeanor expedited the conclusion of this transaction. I also add that in my experience, my goods have been secure, in a clean unit with easy access assuring me that security is an important consideration of Extra Space. I can objectively recommend the services offered and trust that new clients will likewise find that their expectations will be fully met.",
"date": "2023-02-02T22:04:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Kenneth. We really appreciate you taking the time to share your experience with us. Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with our rep. Itās important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if you need anything else!",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "448177c3-0e64-4845-8d15-b947c7cf32d9",
"author": "Takmila Choudhury",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVb7ZkCd3Pz7NMvSowWldCNvBb9MaMgMlqpu8797uzu_9FXB520=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Decent storage place that has good security. I rented out a temperature controlled unit. The reason for this review is to just give props to the staff for being friendly and responsive.",
"date": "2023-01-31T15:39:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Takmila, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (732) 422-5512 or stop by the office if you need anything!
",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5b8ec3e2-0496-4853-96b4-b2a51af16d9c",
"author": "Jack Ascani",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBBU4PtHXV-V6JlJAnQzmaxx8jrfoxf_rJEZ-T_Do_MLYwzKC7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very polite, courteous and helpful. Thank you so much for your help.",
"date": "2023-01-13T14:35:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jack. We're glad our team has been polite, courteous, and helpful! Our team is here to serve you, so give us a call at (732) 422-5512 if you need any future assistance.
",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8768f4a4-a5a7-43ae-a531-60fc79c60650",
"author": "Sarah Marques",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnsIDtMQpn-qNNjKt996mqSaVHttaoiE17OB3w3qdfvW29aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-06T21:50:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Sarah! Don't hesitate to reach out to us at (732) 422-5512 if you ever need any assistance. ",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6502543-16b8-4ac7-89f6-a347e400270c",
"author": "Robin anz Sager",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKm5LlsARpqVKcEFFo0lN5dBtdXNOhGyZokj65tcAu80D0Lg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and friendly place",
"date": "2022-12-30T17:45:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Robin! Thank you so much for the positive review. It's great you found our property clean and our team friendly. If you ever need anything don't hesitate to give us a call at (732) 422-5512 or stop by the facility! ",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "47c7e336-5c47-4dd4-98f3-9306f7c1f536",
"author": "Gerald Lambert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOSBlJ8V8pWMLnSOz2wqbxc4FHYm--IeOPrRcPXAWhC80ryg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer Service was excellent! Since the change of company from Prime Storage to current owner my monthly fee has doubled from $150 to $300 a month and this is without 24hr access!! No need to mention the account is now CLOSED!",
"date": "2022-12-02T13:46:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're sorry to hear this, Gerald Lambert. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. If you would like to speak to us further about this, give us a call at 888-storage. ",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "fb0211a5-74ce-4f48-b708-a9b7e5f1c724",
"author": "James Mazzola",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRoNgndxLQECpabDAgZGWOgG3Kn-y9evn5mFX4J_fvq0b3axLD=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-15T20:27:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "99db9fc9-02a6-474b-ba58-7119bc83c0b8",
"author": "Mohamed Jawara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZPNdXcphrJdNZ1enj3N2mQ7yue3ok35RrsknaWsKe3G-HSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe nice. He right job",
"date": "2022-11-15T18:30:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Mohamed. We're glad Joe was able to help! Our team is here to serve you, so give us a call at (732) 422-5512 if you need any future assistance.
",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9053239d-4c1f-4cfb-8d14-c5764b9cc5b2",
"author": "Gerald Moriba",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNTFUd-xlxWta7weF9w-9iOLBAViI0GKX5Fw962Yal0Z0i_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe and Aja were very professional and courteous they represent the best of this company.",
"date": "2022-11-10T18:05:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gerald, thank you for your review. We're glad Joe and Aja were very professional and courteous. Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4f7cb7c2-c44f-4b9b-ad54-8267753846c3",
"author": "Ina Yvonne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDuiGT1McaNQ67zdtBYSM2UlcRABJ2Pc0ZoM90R4VyGmX0pHc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aja and Joseph were absolutely amazing! They made my new move into storage so smooth and carefree! Thank you for your kindness and excellent customer service. Iām walking a way feeling comfortable and valued as a customer :)",
"date": "2022-11-10T17:44:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Aja and Joseph are great too! Thanks for the positive review, Ina. We're committed to providing excellent customer service. Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "63d15843-853a-4914-ab40-49176c6efebf",
"author": "Bob Szeles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7MU26rGzl0iHx8lrUixtmmyd8FD9GjkOo7OYxPi3SNAHTsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe the manager was very helpful, explaining the rate change and the available storage options. During these times, it is refreshing to deal in person with someone (especially one who is welcoming and affable).",
"date": "2022-11-09T23:04:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Bob! We pride ourselves on having a friendly, accommodating staff and are so happy Joe was able to assist you! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "36f22b14-ed50-4b72-b738-9f448d5245c0",
"author": "Sia La Belle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgZBSjMcK7VlHGWZf9vJR4_DoM0JVM13ku3bzeYpFHlH-sc3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aja is accommodating and friendly. It makes things easier for me. I appreciate your help.",
"date": "2022-11-06T15:10:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sia, thank you for your review. We're glad Aja is accommodating and friendly. Donāt hesitate to stop by the office if you need anything.
",
"replyDate": "2023-07-08T20:47:37.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "210a9eba-9c76-4e18-b46b-8b58a0e82130",
"author": "Clay Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_zqTYQpEBZvcfsZCQSKhzNZWZwlbKHWKIVF9r18835mubzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good employees, very good service, highly recommended",
"date": "2022-11-05T21:32:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Clay! We're so happy to hear we have your recommendation! Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "23581a43-368e-4674-8cd6-f1dc9190e1a3",
"author": "victor andrade",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQKUG600nk5i__6J6uF3jhF__5sZ7R20ZT6lMeiA-GLAnnfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-05T19:20:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Victor! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (732) 422-5512 if you ever need anything.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ae173a4-7a05-4271-aa4d-6ee52c2f64f8",
"author": "Kevin MacNiven",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPtGoNz7zwsQDNY8cRjFQV52TOfM54B-xwC1aJI8nEI49jzRVHHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Office was easy to communicate with and made check in / check out quite easy. Automated payments and 24 hour access to temp controlled unit was great too.",
"date": "2022-11-01T16:20:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Kevin! We love to hear that our customers are happy with Extra Space. It's great you found our property temperature-controlled and easy to rent. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "d7d4f9f1-53c6-4d0d-8630-4c5bc15112f7",
"author": "pam Nutes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrG0gryCsyGxElte5yFDg4QtluNhqi-a736L6uXLpo-WYBMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean environment, courteous and helpful staff.",
"date": "2022-10-31T23:50:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Pam! We work hard to provide our customers with courteous and helpful staff and clean facilities so we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 422-5512 if you need anything.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b6911513-dfd0-4c6c-a3a6-5ae23a466cc5",
"author": "vs transport",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0L7VPSUmYe_R8uunDRz2aGvJa-GEnko47CZgd-qGuOpBYLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a little situation with pricing. But joe was very helpful at getting things sorted.\n\nThanks again joe.",
"date": "2022-10-28T15:45:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Vs. We're glad Joe was able to help! Our team is here to serve you, so give us a call at (732) 422-5512 if you need any future assistance.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "089577dd-9777-48d0-8fd0-a1b1aac9a8ae",
"author": "Viktoria Vincze",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwSTd8r1egDxpJ3sHtsDKOnWe2sa6jwrfkKixM9yq8orEHyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-24T23:39:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Viktoria. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b638d69-b123-49db-bf9c-40ab151e2d06",
"author": "Christos āOutdoor Lovingā Drosos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFVZ1w58w5qrLs-VIgnEm6mZ1CDrzd6FXV_Gg4OhMHLb3JOvI7=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-22T21:04:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Christos. Your rating means so much to us!",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4bde026d-72e2-4bdc-84ee-84abbfad26c6",
"author": "Alice Drosos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoodVBNrZeYU6u4DzB0L--ml5kmSOOMyIs3gKO-96l48kJDwM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-22T21:03:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Alice! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1be4cde2-fc89-413d-99c7-8b0142ba580f",
"author": "Ruth Alvarado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXd_mr1NKyQjGAo0tQADVkXuctixc9Sz63YxEE7joiypHB-0m9Fzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-12T15:42:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Ruth! We're so glad we were able to meet your storage needs.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a649dc85-0289-4b76-98fc-f400fac9c404",
"author": "odey bau",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN_qPv1VlH7QJcS4rly1wxTrnABW5XuCxW6U4ykuBHDTLkVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Staff was helpful and nice.",
"date": "2022-10-10T20:27:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Odey. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "19c8c3b1-6fc6-4ade-82f3-e5fa5f46d503",
"author": "Donald Livingston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV19yb1mtIx4GelGfTmERp7j1isblj72A-EdK5X2VZIGh4cIQxR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice place. Clean and well-kept.",
"date": "2022-10-08T16:11:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Donald, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1cad3d2c-3f7b-48f8-80e0-0fab363098b7",
"author": "Terri Marrone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIckmyz-bYp50XuFAUZLI3zx4ERcSu6CFC0Na18O9wWO7rdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The woman at the front desk was amazingly helpful when we noticed a leak in our unit. She immediately changed our unit and made a stressful situation less stressful! Thank you!!",
"date": "2022-10-08T16:10:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Terri. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (732) 422-5512.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe78d6b6-a57b-4cce-bac9-61c3d0a495d9",
"author": "Darshan Bagul",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmz9vGm9RW8ywD31qo45j-Atj91LR03cqf3y9jvKA8P0eydpA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience renting a 5 x 10 unit at a discounted price. Check-in and continued unlimited access to my stuff made it very convenient storing at this facility. Thanks to Joe who helped me checkout and close my contract in an efficient and friendly manner.",
"date": "2022-10-04T22:06:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Darshan. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joe. Please stop by the office or give us a call if there is anything else we can do for you!",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "72c806e1-7fcd-4c45-a312-f2f61bec4641",
"author": "maritza veiga",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLv2zp5RJXo5KOT1PrDHzyFU5gFzOQul57OmlCYUrHaqRY-bQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-03T01:39:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Maritza! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a295cdea-bc83-4683-9239-4ae76b2822a1",
"author": "lydia Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMI0YjPbts8kmc4s88LwivuInf65aT896m4biigdKpY8WXNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-01T18:48:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Lydia. We're glad we were able to assist you with your self-storage needs.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39b70dc8-dd4a-49b4-9a78-6db57a1ebaba",
"author": "Ashley Dionne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0Ljv7NU2N0Q255fH_BsKsNBnM2IMbCPTRtfKXGHCgUCjW4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-30T14:35:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lena, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94d57a1c-32cf-469c-933a-0ba900b469c9",
"author": "Crystal Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvC9Q93mDZJHR9wvJA9uAsBl_NQ3ELmLVCIF7ewbgx7KO1NJJWAg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-09-30T14:02:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Crystal. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28e042bb-3861-4133-a3e4-1ce5ecdaecd0",
"author": "Janice Gengenbach",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnzD8KAi5Zgw0iEmkQvY6198fqGNcpTCl3EyObx6C9b_UYIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-29T20:08:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Janice! We are grateful for customers like you.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "586e4dba-4c82-4739-963b-ec812a5b8973",
"author": "Jeffrey Dominguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJP4OI8rdXq1cwULRG46HL5suv4jskB-HnTHDPlEXQlrxh9Cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had to downsize my storage unit and the representative, Aja, assisted and provided me with options that best suited my storage needs. She was very knowledgeable and was able to accommodate what I needed.",
"date": "2022-09-26T20:33:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Jeffrey! We pride ourselves on having a friendly, accommodating staff, and are so happy Aja was able to assist you! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92fb9457-f790-43d4-8d50-b901dde06b65",
"author": "Imtiaz Ahmad",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-irDfCz5PFvLuTrkZ3nIE-g1GDfxprxg92iJLi5c42eLJR5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aja helped me very much! I'm happy with the service here.",
"date": "2022-09-23T15:58:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Imtiaz. It's great to know Aja was as helpful as can be! Our team is here to serve you, so give us a call at (732) 422-5512 if you need any future assistance.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ece194f4-a9e6-4c1c-a528-0b4e91150612",
"author": "Michael Spencer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXO0DmJzmLT2rBRBDWEJf8zUF34foM5fFprgPKXeSJnoWBVfiGzQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-09-20T16:41:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Michael! We are here for you if you need anything.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b6acca0-25c9-4feb-bd7a-746914d75840",
"author": "Eric Checo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVg6dKvtlfBdSIFokCYxwED004zDDITahupsAFK6r8R-o-TMyc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-20T16:00:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Eric. Your rating means so much to us!",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f1dac1e-3792-48b7-9153-562c79467d0a",
"author": "Random Af",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoQjL4e8SWlx_Fys-5JbbAFWwwk0HPhq-PMcvYSvKsER5xDgy9=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-17T04:19:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Random! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82a28d4a-94b6-47fb-821b-9d9cefa7ff36",
"author": "Ray Bovino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-rCDPgxJmCcQFnLCyZuwThUWdRctJxGvHTTgZ6Zk_JDOQzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Space has always had good customer service. I opened up a new storage unit at the North Brunswick location and Joe was very helpful. I reached out to him with a concern and he got back to me very promptly and was able to resolve the situation in a very satisfactory manner",
"date": "2022-09-13T02:04:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Ray. Thank you for the 5-star review! We're so happy Joe from our North Brunswick location was helpful with your unit rental. We are happy to have you store with us. Don't hesitate to stop by the office if you need anything else in the future.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e411628-d4af-468d-bd13-ed2580939c16",
"author": "Soraya",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcj6KBQ3vDjPteEeKxWEFSLleIOqE9ZDjDPWIxZKAE_xuIQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service. All is well!",
"date": "2022-09-06T03:41:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Soraya! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!",
"replyDate": "2022-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "20b6c7a7-bbf6-4a33-b73b-45b4e30caec4",
"author": "Ricardo Codrington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXexNINqoAYnKOuhW4vpPciqdT1IgU3zHKNWh3xXxh6Mx66vQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really great experience I was help by the employee/ manager on move out an even brought stuff to the dumpster for me really came through an help out even when he was getting of work thank you.",
"date": "2022-09-04T15:30:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Ricardo! We are glad you had a great experience with us. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2200541c-01c6-4774-8868-9c43fefed8e6",
"author": "James, Jr Batts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2RbwdBxTa_tp_VoIUWIu6rTQKHbFdVf8iHpqUkgIwiTA0Jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Professional and reliable staff, Joe was really helpful and informative.",
"date": "2022-09-02T20:27:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi James, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, professional, reliable, and informative staff, so we are thrilled to hear that you had such a positive experience with Joe! As always, give us a call at 888-storage if you need anything.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81eb4535-e588-47e8-9a1d-8ba5886453e5",
"author": "Yolanda Brewer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZnI0KB1IuqLnxxOj_BFJuoeJYXf3Qp2gbvFLPDUE_Lzk2lw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, well kept!",
"date": "2022-08-31T03:25:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Yolanda, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2ff42dd7-d787-4a11-b2a9-b77d98dd07ad",
"author": "Samuel Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcKZRkS-VhuCITJV3JIbtGQxO4d10Sdnf14OqR-0C6gk9OHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-29T22:17:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Samuel. We're glad we were able to assist you with your storage needs.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f7564f5-8dbf-40b7-bfbb-5b5fe4a8efa4",
"author": "Paola Estrada",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJbSzz-2y6mGz8WQ1O57zLdWAMpmuBZYj-DB4lCd4z0tJWyTE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-29T14:08:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Paola! We're so glad we were able to meet your storage needs.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76012d15-ce03-4df8-a9ef-3f890fe2dcc0",
"author": "alvarez MENDOZA",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJisTT_QNS43ToKjrBZBO81tLCyrGB-YTudTPTskBVgnLdXcdBI=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good price",
"date": "2022-08-26T19:38:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alvarez, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Donāt hesitate to reach out if you need anything at 888-STORAGE.",
"replyDate": "2022-07-08T20:47:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "01d83c46-8ff0-48d8-9b24-dacf8c9eb5d1",
"author": "Robyn White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRnlryVxrnTmZ9ALoMaDN01YzBkSxLx9JLiRinbxQzFUNrXA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Easy to reserve a new unit; facility is clean, and secure; reasonable prices",
"date": "2022-08-26T17:20:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Robyn! We work hard to keep our facilities safe and clean for our customers. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c510eade-4da8-4a36-a004-44909ac296ac",
"author": "Marquese Hart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLC8DxyAjVAGwV8RogPBNNKPimIAgo_MleMRgtISHjbGk_p0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very polite , honest, and professional I really like doing business with extra storage",
"date": "2022-08-20T18:32:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Marquese. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "928995ae-e1cf-4fc5-90a0-fd7a04a7f4cd",
"author": "Dorisa Lige",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKce3ttzrExkRbSrqSb0Wp3mp9LTZ0V3-bbGWDjaRvYuRYBzJFq=s64-c-rp-mo-br100",
"rating": 4,
"text": "When I forget to pay my bill storage people always call me to let me know I love the guys that are there To call and let me know my bills do",
"date": "2022-08-17T05:36:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dorisa, we are so happy you had a 5-star experience with Extra Space. Thank you for taking the time to leave us such a nice rating.",
"replyDate": "2022-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b63da9f2-5faf-4dcd-b39d-fc859c89d914",
"author": "carol grant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWQI1SGi0RXJqwGScHyuz6Tp5_8aVw-fKfz3xiIBWd9CQBAA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-08-16T00:14:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the rating, Carol. We appreciate customers like you. Please let us know if you need anything.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f0e1913-842c-4877-9304-90ffbc3e0161",
"author": "christine Webb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAYyQ1yTSywli1YWgswOuiLJDejpzG8Rmx-XDhWcJ5H01GKQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This storage place is great for keeping your items safe and secure. They treated my parents very well over the last couple of years and if I ever needed to use a storage unit again I would definitely go back to them! Thanks!!",
"date": "2022-08-15T15:43:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Christine! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! If there is anything we can do for you, please let us know at 888-storage.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "f6737887-d63c-4fc5-b534-eebde0118c1a",
"author": "George Matthews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNqFwjkl9oz5NAvGy7oD8CiY682YtTzWbB0XcSRf4IMjQNMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe is the BEST !!!!! He took care of my request and went above and beyond.",
"date": "2022-08-08T22:02:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, George. We're thrilled you had a positive experience with Joe at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-08T20:47:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "647c98f8-5aff-431d-8d09-ba2b03d52c0a",
"author": "Casey Caldwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWE_PTc1Cxr3ENzjsepxjxSwssRc1NoaxyBDfVWm_cZ6nhiKc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff Always Friendly. Top Notch Facility. Very Easy To Work With. Thank You Extra Space!! A++",
"date": "2022-08-08T20:15:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate this, Casey! We work hard to keep things positive for our customers. Reach out if you need us, please.",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e711a67d-5e95-424c-a03d-696e1fec6ad9",
"author": "Dawna Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfHfAbjnxy7JW-aPhAdW7Yb0lhZeLIfAm0Y-0KyF97_YlbhmQmYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Joe for an excellent experience and great customer service. I appreciate all of your help. Thank you also to Daniel for the excellent customer service.",
"date": "2022-08-08T18:36:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dawna, thanks so much for your review! We are thrilled to hear your experience was excellent. We're committed to providing excellent customer service. Donāt hesitate to stop by the office if you need anything.",
"replyDate": "2022-07-08T20:47:39.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "54d00c5a-c246-43c7-9004-72e32943d598",
"author": "Sophie Gee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDhsWIs6o2qOYh73KQ2S9FZPnH4LxMINaunQFZzTYxH8RecPeRig=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an excellent experience booking the space with Joe at North Brunswick. He was very helpful and careful and I feel confident about the space we're getting being right for our needs.",
"date": "2022-08-08T16:10:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sophie, thanks so much for your review! We are thrilled to hear your experience was excellent. We're glad Joe was very helpful and careful. Donāt hesitate to stop by the office if you need anything.",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bcc4cbe6-6741-48e0-9376-bc400afbaff0",
"author": "David Mueller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_6BQjXZ3cWQDghkMlOAViLPH0PBiF9UcJuqXGerWFrVzI=s64-c-rp-mo-br100",
"rating": 4,
"text": "Daniel was very helpful.\n\nThis is not the first time he has hone out of his way to help me.\n\nDave M",
"date": "2022-08-06T21:17:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, David. Thank you for the 5-star review! We're so happy Daniel could help. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1111c6a9-3320-4406-a6dd-8f36d9d8e283",
"author": "Linda Sickles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvY7Bu9XGtuRpWNmFWNZfahE9iA5-5Vp9RA8iqmwHNEx0QnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-05T15:33:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Linda, thank you for your positive rating! Please stop by our office or call us at (732) 422-5512 if you have any questions.",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ef8d3a3-eb40-4e9c-86e0-7a9e9862df0d",
"author": "Sabry Moawad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWtpq1-OaupYxBaxbf4Ab3T082aT1DQ06ciJ_Zm58thhT7Kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was pleasant experience to work with Jo. Assistant manager at North Brunswick branch. I would highly recommend š it.",
"date": "2022-08-04T14:37:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sabry, thanks so much for recommending us. We are thrilled to hear your experience with Jo was pleasant. Stop by our office if you need anything in the future!",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "728d9c2f-76d7-446b-8ed8-4de89e025aa5",
"author": "Alexander Harvin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvAJlUP3BfLkqneeCjf2raPMh_04cMvJ_XrlmgtjDvLGAx7p32=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-08-03T03:04:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Alexander. We're glad we were able to assist you with your self-storage needs.",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dbc39efa-739e-4ff2-871e-f8589b69476a",
"author": "Andy Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWk2fo71ZhPrr5VtgkMGHpfGwD9Y_XjDNQDyOoAQ5qWZpx79gHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer service! Amazing facility!",
"date": "2022-08-03T00:44:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Andy! We're committed to providing excellent customer service. Feel free to reach out at any time at 888-storage!",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "737c45cb-0efa-4f2c-8884-9455f645e969",
"author": "John Goula",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXWDhfcch4IEUhKpJgy4lWu10ZcdBUivWJhaRUy9AuxEuf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-02T18:11:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6d54def5-7e3c-4c73-ae4c-5bb122a980c6",
"author": "Christine Shanahan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyooIMRnucGwhYgQcawbrJ8ZrSSXdpC-hEVhR4d-Ls39UeUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent!! Thanks joe!! š needed something quickly and everything went smoothly!!",
"date": "2022-07-30T13:46:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christine, we are so happy to hear that Joe could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "877def97-02b8-4baa-9a40-926282a69258",
"author": "Michael L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYrcsrfG7CRYvF1QNftw4sFb8Ndy7aZaH-8uSUvxRhpCvu3yx3qw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I rented a storage unit here for a year or so to store a spare car I had. It's a tad pricey but you get what you pay for in life. It's an impressive facility. Clean, well light and great customer service. I wouldn't hesitate to rent again in the future if I had a need.",
"date": "2022-07-28T15:19:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you M! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "99b681f5-fdfc-4f22-8673-e9a740e0819c",
"author": "Jose Jimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIx537dfHsKxdjRiTBm1Y-BI-uL_23JHt5JeiXWZLKbEQmHjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good location Good customer service.",
"date": "2022-07-23T23:22:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jose! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "448938f6-fac5-4e58-906a-1e2c46c58049",
"author": "Carmen Giannotto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKs1mAwnZIb0DqAoigH2FYBY71lr5wkzwMsIP69E3mL-H7Pdw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very clean and very helpful and Iām handicap",
"date": "2022-07-23T22:17:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carmen, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "14d2586a-0eda-4112-99cb-ffe699e6cf84",
"author": "Adam Dubson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqZPimgMS8S_qYIgV5x-EP2J1EgL2Cpsztfz7V_ina5aRFiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-23T18:08:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Adam, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fbc3f33a-8689-484a-9340-f00fc48e2112",
"author": "Julia White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXh3xiOC5XsuUlCRG6kUgvG-q3McetRAgl5qfdtGMw27OvWivk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Itās very clean and the young man name Daniel he was very polite he explained everything and itās quiet itās not a Raleigh Place I will recommend anybody to come here",
"date": "2022-07-23T17:51:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Julia! Providing renters with clean facilities and polite and informative staff is our top priority. We're glad we were able to meet your storage needs and that Daniel was great to work with. Our team is here to help, as always, give us a call at 888-storage if anything comes up.",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "111a0946-3e10-4d1e-9684-a0e5fac9e6e6",
"author": "Brandon Delgado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQZA_YT9HOqmMJOEIlShgtQUhCMGuRbPzeHwOza9iQSd0Bl2WR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great quick and easy service. Very compliant and friendly which made the storing process a lot better to handle.",
"date": "2022-07-22T18:10:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Brandon! We're happy we were able to provide a smooth rental experience. We are always available at 888-storage to help!",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eca8161b-4126-41a6-941f-a547d02d7adc",
"author": "Juan Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgqpbFMtSaqfHWFWZokFVbNeW9i2VEUfCZHi8_iancJ24-Pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks! Great facility. Dan is the MAN šš½",
"date": "2022-07-19T20:51:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Juan. Thank you for the review. We're so glad Dan could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "033eed3f-b20a-4950-9e0e-54c29d535c1b",
"author": "Daniel Sestak",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2g3nqFfvlUEzGKEO2PP4JYKFsWb88waZ61maxYtlN1VwrzRsI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice management, always accommodating. If I need storage again I'll definitely be a repeat customer.",
"date": "2022-07-17T20:55:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Daniel. Thank you for the 5-star review! We're so happy we could help. Let us know if we canāÆdo anything else to help at 888-storage.",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29ee73ac-3bc8-44ba-b275-7c3e0216213e",
"author": "M P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL25OrjusSZXyv1S-nra8jVX8fVY_QP17WzXHY-2PaybVHadw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-07-16T21:13:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Megan! We're so glad we were able to meet your storage needs.",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "86823f21-53ae-4252-928a-e89539c342be",
"author": "Jackie Bullard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTR-DcWumAYpUDgPR2FVK_jupUVLLTO-Ak_i-JcndMKJyoT2PnYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really like Extra Space Storage. It's close to my apartment. It's clean, convenient and the staff have been very helpful.",
"date": "2022-07-16T20:17:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jackie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!",
"replyDate": "2023-07-08T20:47:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "71524cf9-e6b9-41f3-a16c-b51af678b9ca",
"author": "Barbara vernborg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZ0EO_MBn0xGgsuDYrww7UhhuKwsghfj5elBFLSTNZF2nuRQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Experience was great, easy to set up online. Lockers are neat and clean. Dan in the office is extremely accommodating. I would definitely recommend this facility.",
"date": "2022-07-16T19:02:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent review, Barbara! We're happy Dan was able to provide a smooth rental experience and earned us your recommendation. Feel free to reach out at any time at 888-storage.",
"replyDate": "2023-07-08T20:47:40.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "cfd0e44a-e1ec-4fbe-a6a6-a80ce0dc106a",
"author": "B L",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4bVQnu_-XuWg3AMV8IySfmT2LdQOW6MwKoEwSyE4wEltCbA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Clean, good service, easy in and out..",
"date": "2022-07-16T18:43:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Benrode! We work hard to keep our facilities safe and clean for our customers. If you ever need anything, feel free to stop by!",
"replyDate": "2023-07-08T20:47:40.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3fdfee7c-293d-4e54-837d-070e02aa4eb0",
"author": "Maria Nova",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXpa2wQ3W__Bc2zYiSUGSRFs7aaixe7AOGncmDwV8pI78IdA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-07-16T18:03:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Maria. We're glad we were able to assist you with your storage needs.",
"replyDate": "2023-07-08T20:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cef02720-d375-4b30-81c8-244a2e4da6e2",
"author": "Tameeka Hutchins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUYZJojxpSVNieH1hLOseORf7SDBn9RHeNG_l7VG9mVgoQZWBh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy in and out access to your storage unit. Clean facility and great prices.",
"date": "2022-07-16T00:41:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tameeka, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so happy you are satisfied with your rental rate! Stop by our office if you need anything in the future!",
"replyDate": "2023-07-08T20:47:40.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "b48af09a-4390-4e27-8e65-8f8e01c2c72c",
"author": "Chirag Gandhi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWXGa9nohUDtbekIv83viaw_A-NmPxaynCz2akgq61gqWkcmhG=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Joe / Daniel team are super helpful. They make the whole renting process super easy and seamless. The units are nice and well maintained. Both Monmouth Junction facility and this facility folks are super helpful. Happy to give my business and referrals to them.",
"date": "2022-07-15T21:52:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Chirag! We're so happy to hear Joe and Daniel were able to make your rental process seamless! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2023-07-08T20:47:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c84264c5-f1a2-413b-9016-dbc5e5238e9e",
"author": "daesha caracter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPSGqu8DvxR4YL4HT-7rSuqPWOO1DUJ5zusppJnC_mtks-ugZkLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was great very knowledgeable and patient",
"date": "2022-07-15T19:39:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Daesha.We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dan! Please stop by the office or reach out to us at 888-storage if you have any questions!",
"replyDate": "2023-07-08T20:47:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dfefe4d1-dee3-4fdf-8ca5-ddea5f983942",
"author": "Sharon Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDOHR56XvBaq67R33cCfSXQIwQkiSrq5MG5AH8gly11zE0rA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-07-13T17:42:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sharon, thanks for leaving a rating! We're grateful to have you as a customer.",
"replyDate": "2023-07-08T20:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4c6b3f5-9e62-4424-aec2-258155a87fb6",
"author": "Alejandro Ibanez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUL_wQVKeT2kB9uGFREwReOldh0GVR2kZl1ZS-oKMhotggLum0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-09T14:44:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Alejandro! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2023-07-08T20:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b36a7bda-d037-43bb-b645-b2af4e9ba276",
"author": "adithya boddu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXscW8rERo6alPKlyEzCfk5hC8c_1DSE3iBFK63NVrlIDgrtqWR=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-02T19:48:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team works hard to keep our facility clean! Thanks for noticing!",
"replyDate": "2022-07-08T20:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f52bed9-3009-4b73-b3ad-a3b18930024d",
"author": "Abdul Kamara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmIli5EtfPFW-QpMKOPu5WZ0zxdRGSd7o0-Xm3Wd8VM1IO7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-01T21:02:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Abdul, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!",
"replyDate": "2022-07-08T20:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4ff9384-2f9a-426a-a7b6-6917e383fc3b",
"author": "Antwan Baskett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVq7SIyu_6xQ3OTV0Boghnh7wUwvKLA5TFP6sMIwaQ8JhtJ8fk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely awesome experience. Everyone was so helpful and kind. The employees are exceptional. Highly recommended āØāØāØāØāØ",
"date": "2022-07-01T17:16:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Antwan! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 422-5512 if you need anything.",
"replyDate": "2022-07-08T20:47:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2e2571c3-ddd3-4d30-bd48-c3eff6a8ba03",
"author": "Naisha Rentas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXR9L8S5JVtF8fHYQSzdfoTjGWYHbzkOfLxlql7ZpEk7DFAaKT3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Registering online was simple and fast. This was particularly helpful as it allowed flexibility in obtaining a storage space. Thank you!",
"date": "2022-06-24T16:26:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Naisha ! Thanks for the positive review, it means a lot to our team. Please call (732) 422-5512 if you have any questions about your rental.",
"replyDate": "2022-07-08T20:47:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4282eb9b-4c90-4390-bb74-3366cb530877",
"author": "Tashawna Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMef8FgK3N1o1Vvc7VX0wrIZAOq5JlUVWU0HkOMAg_Z5I2oLNS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service is excellent. Storage in general is frustrating no matter what, but they are very understanding and professional and are willing to help you navigate through difficult situations. Their tone is always patient and respectful.",
"date": "2022-06-22T00:30:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Tashawna! We're committed to providing excellent customer service. We're glad our team is very understanding, and professional, and is willing to help you navigate through difficult situations. Donāt hesitate to stop by the office if you need anything.",
"replyDate": "2022-07-08T20:47:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "23867790-a05f-4ccb-bf77-bb6ba574d085",
"author": "Lilian Basterrechea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKihcXwHBzQDTvw7Ze4qj-ZAxE5MLU7OsYHtjk57l9zOQnTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-20T15:59:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Lilian. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2022-07-08T20:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7cd54ed5-bbbb-4cbe-b16c-d286ede5c648",
"author": "Flavio Samuel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ810Hg_HY_H6pn56vYexxFF0Jol5PAkhqmLkD6HEbyy0BlWtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-18T18:28:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Flavio! We are grateful for customers like you.",
"replyDate": "2022-07-08T20:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1bf3d4d7-5a35-4dec-b106-003159d4f7ac",
"author": "Remmy Shakur",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwUNOxS-0HAyQNIhNEELVgWCxD6glU8Te9okyt-AaY0jYQUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff and safe location. Best in town!",
"date": "2022-06-18T15:34:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Remmy. Security is our top priority and we appreciate that you have trusted us with your belongings! We are happy to help with any storage needs at 888-storage.",
"replyDate": "2022-07-08T20:47:40.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "df4941d3-b612-4a30-95a7-bbc8d23a719e",
"author": "CARMELA NEWMAN",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWsMm5vsd8wMbzNdv7eIYGO9t64MVEQHy5OZl4fcwr52pDowePPQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice, friendly and accomodating",
"date": "2022-06-16T14:56:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Carmela Louella Cappella! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-08T20:47:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9489b0e6-10aa-48d2-ad9b-0fab98911216",
"author": "Michael Britton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRY8aDNNQp1GdfSWPXGUmVhfZyyn_IjJA6Ra-q7Hby7bmg1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been renting at Extra Space Storage for over a dozen years. The facilities have been humidity and temperature controlled, essential for my concerns, and of course secure. The staff has always been courteous and friendly. This has worked out well for me.",
"date": "2022-06-16T00:18:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Michael! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or give us a call if there is anything else we can do for you!",
"replyDate": "2022-07-08T20:47:40.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c56e6860-bed0-48f7-8540-f5ec73492c6c",
"author": "Monique Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZrugwC49o9AKuUoxGyr5x4sfLYDYytmAvVpvL4lY_ZPxUf32Qww=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-06-15T20:34:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your positive rating, Monique! Thank you for choosing Extra Space Storage and please let us know if you have any questions.",
"replyDate": "2022-07-08T20:47:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c051aafc-0786-4647-92ab-0a6c17809667",
"author": "Dee Naa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9JS9PMIWVkqJGR1vJHAq56h0dPIpgJmvuCcN2opy67pdDgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Place. Clean and professional. Great staff and big storage units.",
"date": "2022-06-15T17:50:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dee, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we canāÆdo anything else to help at 888-storage.",
"replyDate": "2022-07-08T20:47:40.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d8a1d849-30d8-47f0-8fc5-67380a28e17f",
"author": "bryan newman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZTHUeY86U77jxHSdvqNkGrpANAD3PhNZl1M8eKXRUvk1Q8bc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-13T22:11:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Bryan! Thank you for being an Extra Space Storage customer.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a05cb39-1de2-4db2-addc-fa87bd6b7e5a",
"author": "Uchenna Aniche",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkEoIpbsNC-j5nvL7-abtxW9eOWwNC8_5HKE8LoFJeP46_PjHFPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Courteous and Professional quality service delivery",
"date": "2022-06-11T21:01:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Uchenna ! Thanks for the positive review, it means a lot to our team. Please call (732) 422-5512 if you have any questions about your rental.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2baced74-9ae2-412e-9825-7dfeb313a904",
"author": "John Toye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxg5-451I-Ao7kKV7kO8_zjlx0d5kPTLczOf3j00aOELzi6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-10T10:32:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, John! Stop by our office or give us a call at (732) 422-5512 if you need assistance or have any questions.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a2e28019-bdf4-48ed-9124-0e61e49eabc6",
"author": "raymond polakowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpEY6v5eB6lBlzSMYJUBwIeZ6UfYABilSzK2-97b9imRrhtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "As a customer for many years, this place is very clean, great customer service if you have a question or issue, very easy payment options. Great option for extra stuff.",
"date": "2022-06-10T01:41:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for being a loyal customer, Raymond! We're committed to providing excellent customer service and a clean place. As always, give us a call at 888-storage if you need anything.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "da289610-302c-4726-9f9b-003680d1ae01",
"author": "Sophia Sgro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCvraB4LhZCCy15s1IccpOeLVAm3q1LJFQTPB0cDNLfStDLzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe was externally helpful, detailed and courteous.",
"date": "2022-06-09T21:42:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sophia, thank you for your review. We're glad Joe was externally helpful, detailed, and courteous. Stop by our office if you need assistance or have any questions.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ccde4029-9a7c-4f1d-86bf-6433b85ae8e5",
"author": "Ihab Abdelrahman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwfKYJGyV3Zq2RQFoLwtko2JZgm8jUXMKlacA-GDaf_fO7X1fVtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-09T18:08:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Ihab! We are here for you if you need anything.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c988417-57be-47dd-8994-452ed08936c5",
"author": "edmund genfi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOAyx9DiREOVmnmtwHuyPFBUfWSCmJfbzfxWgN1mQYdm2cJxgu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional service",
"date": "2022-06-09T15:57:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Edmund! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're always here to help at 888-storage.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c51c5fd0-6e45-422d-8ab3-a76615a5e431",
"author": "Tracy Reh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjs7-Aug0f6HyN8lxB8_s1sljr83KOW0xMd8dxUx2NNlWf5Qc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy booking online. Got a follow up phone call almost immediately from them thanking me for the rental and going over details. Went that evening and had easy access and everything was good to go",
"date": "2022-06-09T14:56:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Tracy! We're happy we were able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "1f0cc291-3b88-4a6c-acc5-3f5de28fc6e2",
"author": "Q āDJ Q.Uā C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMK6Ft3EHTDnFfjxAScO9yN1rrQUN8k-WKWM-j2xXBqGwWWzBciw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-06-08T22:20:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Quantay ādj Q.u.ā. Call us at (732) 422-5512 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "076e05d5-d4f7-4c09-8b85-2d848fed1528",
"author": "Sherii Gaither",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyj3L3-pc1PB_HoWgCMk_YO5oVeKJrBAic6cPAlgWhnEOprhc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-08T22:06:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sherii. Your rating means so much to us!",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d41d0502-4498-4dec-9396-833d8e5bb3c1",
"author": "jeffro70",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUggWXATQZINKqkouWRcSCeUulM06o6xLjnuYkJFGHMucCQy5I=s64-c-rp-mo-br100",
"rating": 5,
"text": "My college kid needed space until her condo was ready. Great efficient process all done via hands free driving to the location. Dsn had the lock code combo all set i didnt even have to go in the office. I moved in snd out so effortlessly .\nFyi i tried to rent from every other storage in the area and they are s mess. U haul charged me then said they said no space sorry. Other places in the area dont call back, answer.\n\nExtra space ppl have a system down perfect. Thnx see u on the next college kid move.",
"date": "2022-06-07T18:35:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jeffro70, for the great rating! It's wonderful to hear you had a positive experience with us and that Dan was helpful in making your rental experience as effortlessly as possible. We are so happy to have your business. We want you to know that we are here to assist you with any further storage needs! Give us a call at (732) 422-5512 if anything comes up!",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "8116d41f-e41c-43ab-acff-c3b0cf86773c",
"author": "Jose Mercado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbjetDN_M3V_fppAcz7ub6H8o6mObavsg6dUirMRhD7zxjHQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-06-06T22:41:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jose! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea50a6b2-05a7-4221-8690-0c9f522d63f9",
"author": "Ellie Willoughby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKA9AIr9czGB9DwjS2TksWoLxWtyyvFExtOOgEm-Hpm55TlKp64Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-02T20:53:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Ellie! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (732) 422-5512 if you ever need anything.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ba5fb58-4678-493c-abbc-f306fd9435a5",
"author": "thomas tang",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZ2KOTNPiQiDqmjNPll2b304vhljBVV1g0n9fxfMtLDKqO=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was the first time I ordered the public storage service. Daniel was so nice. He explained everything. I have a very good experience with Extra Space Storage.",
"date": "2022-05-27T14:11:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Thomas. We're glad Daniel was nice and thorough with our rental process! Our team is here to serve you, so give us a call at (732) 422-5512 if you need any future assistance.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "954f965a-9c00-480b-8fdc-62d1b1e79c2c",
"author": "Lisa Angel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0DPyEczj2Ty5ViqXa_Cd9JOVEmTCwr0FT3Zn-bDQouG3uww=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-26T21:38:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Lisa! We're so glad we were able to meet your storage needs.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e9f4469-3b5b-4a2f-935c-2c07481e9f89",
"author": "Annmarie Cinquegrana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuP62wm8djnsSiYG3MdZyyVsuzpkhtPfXzUxRewL9jW96OiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-26T15:10:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Annmarie, thank you for your positive rating! Please stop by our office or call us at (732) 422-5512 if you have any questions.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a750825-7189-46fe-a456-31000460fe14",
"author": "Therese Baradhi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEZl83xPVLOZRgBeIzTwK4yZ2pmiQHqMkqt9urBFTIc1YAOaHo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-25T19:59:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Therese! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67bcf1b0-cfe0-4642-9f72-113084ee3597",
"author": "Tiffany Ponce",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTlJRG3deYDcW3tEJ2uoaNtbYaHI3t7OTfsH1qaKWVMFthdDmhdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick easy process!",
"date": "2022-05-17T14:55:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Tiffany! We work hard to provide our customers with a quick and easy rental process so we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 422-5512 if you need anything.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aaa67d03-9ffe-47f5-976b-ea14867f0ebd",
"author": "ankit shah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHpOy5ExMQt4tuc4GZ4c3HPR3-DlHwcnFJ3RWv5kqSpVzvXww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Clean & affordable place for storage.Manager at sight is very good & helped me in making the renting process for a longer duration easier.\n\nWill highly recommend 820 AdamLn, Northbrunsiwck, NJ 08902 location to anyone looking for a storage space.",
"date": "2022-05-12T23:29:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ankit, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c944d7bd-5b2e-444e-b5b7-80890a4384b5",
"author": "Geri Wade",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9qULtWCIMWOKDDFsR94_tGlZOoMnHRPAYc6FPl4KT9RUtXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-08T00:38:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Geri! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-08T20:47:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dba51b6f-7b7c-4b26-a7f0-b8715fbd48db",
"author": "Lily Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxzZiSikwJO7AHsNkispaEOIAUqVWU8yEleeMpHLGGbQBhzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-02T22:07:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lily, thank you for your positive rating! Please stop by our office or call us at (732) 422-5512 if you have any questions.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cdf049fa-13ca-47bb-a3b6-1b93f5a0f605",
"author": "Roberto Obregon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL69Ww3B_MWY92mjKBfLKWd-Ux8KBssUWSuaiYo5F9Nn2yDxw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-05-01T23:59:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Roberto. We're glad we were able to assist you with your storage needs.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "460540f3-5912-4970-ad73-2c551c12f484",
"author": "Vashaya",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJ39etNYD_8BmOW-oBX_FlkBCDlGmloe__6ddfxX3InZlJYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "clean, professional caring team of people",
"date": "2022-04-28T20:38:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Vashaya! We know our customers value clean facilities and professional staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (732) 422-5512 if you need anything.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2027c566-6bac-4f8b-9588-b5f62b804414",
"author": "Blu Madison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCuMCIKosZQsg3W3_vQTdma_JB142Pf3YN07sg37cli1Lo-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-27T17:47:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Blu! We're so glad we were able to meet your storage needs.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1af361f9-f493-471e-8f2d-5f92e2cfacba",
"author": "Komal S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVqTulXgc0EiHA1fwPITvPCUjKL_NIHcS-0ZXtxJsCSXj3tg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had been a customer for very many years with my family at this storage facility in Adam St, North Brunswick. From Arthur storage to Prime Storage to Extra Storage all experiences have been good. Very friendly & helpful staff.",
"date": "2022-04-26T11:59:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the great review! It means a lot to our team, Komal. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f6ba8abc-cfed-4cc7-aa5d-1e8ebd3d7317",
"author": "Joe Nyg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXTSaV51dqFcu62RRZm913PxHTnl1eaInxSHjR1FKijwb12Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Long story short, due to Covid, the space where my company leased our office became unavailable. We needed space in a hurry to store inventory for web orders. This meant we would be going in and out frequently. Extra Space has not only been a great value pricewise, the staff at this location have been friendly, helpful and accomodating for us. The location is very secure, well lit and clean. 5 out of 5 stars for sure!",
"date": "2022-04-23T21:17:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Joe. We are happy to hear you've found our team to be friendly, helpful, and accommodating. Thank you for your kind words! We know our customers value clean, secure, well-lit, and fairly priced properties so we do our best to provide that. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "01a29eaf-ea12-468c-84e6-f0d43e344bdd",
"author": "Alisa Cooper-Hay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuYl6ux4XfZy3GIZYTffWvmhIRsc3sYPqcbHGJEdlusFl7slI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The price is great! The service even, better. Location, location, location is the key, ,too. I love this place. I was here in the past and I am back, again!",
"date": "2022-04-23T19:52:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alisa, for the great rating! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (732) 422-5512 if anything comes up!",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3f7f7bfc-982e-44a6-8ded-d8595cdd739f",
"author": "Wendy Nunez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPfxP-cOC-vt6e0wf3392hhqshPvga2CFcYDl-ihNMPGG9Beal=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-04-16T22:33:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving a positive rating, Wendy! We are happy to hear about your positive experience with Extra Space Storage.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73383d1a-e3f4-4d97-8ae4-bc8af05d5861",
"author": "TruckerBillTv OnYoutube",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWllXXsNCm75DtFFf_P1mUnLjSdNy5TD2QdVG_j8_Cm-M-S7hHM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-04-15T02:45:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello William Imes Kawan, thank you for your positive rating! Please stop by our office or call us at (732) 422-5512 if you have any questions.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac4c9024-f597-441e-9007-1302269fa5ba",
"author": "Michael Piscetelli",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1l0Z0XpvpT_TQFZ3xZ_6jnS2zEn0hfd6AdXNeeNCq9_o9RrZq=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Drive up storage space that can house what I need to store.",
"date": "2022-04-13T16:46:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Michael ! Thanks for the positive review, it means a lot to our team. Please call (732) 422-5512 if you have any questions about your rental.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "3aa8e40c-5b50-4755-9237-6a961f4d9e0c",
"author": "bernadette brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJt8K6zPgW8VabB81-c_z46uJT22_UCaRJwk6-6Ytqj00RQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dan was very helpful and caring about my situation and worked very hard on trying to help me come up with the best solution.",
"date": "2022-04-13T00:38:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Bernadette. We're glad Dan was caring and able to help! Our team is here to serve you, so give us a call at (732) 422-5512 if you need any future assistance.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7cf173a6-19b6-4a7c-a57a-5bfcf93f41d4",
"author": "Francisco Javier Diaz Azcona",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpKNb5uvVKsM-dqFb8bRkHX6Nf2mPdZP9Akb3d610GUoPCOVbL=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-04T19:37:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team works hard to keep our facility clean! Thanks for noticing!",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36fff799-b17b-492a-a380-701c0c6e34e2",
"author": "Janai W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_omtN3nUisNwTOpAa4XTSTNqA2d3CL8d9nbys-Mg7eakocQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-04-02T19:10:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Janai, thanks for leaving a rating! We're grateful to have you as a customer.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "af776c91-fb1b-4037-8903-f47f39aa6a45",
"author": "Demetira Taitt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF7RC6bSSWp30vY4JtWGUmLq-s2uV2YtokQuaUA9xpwaYLyIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had a unit at this particular location for almost two years; and although the location was previously owned by a different company, the transition to the āExtraSpace Storageā brand was handled seamlessly ā¦\n\nTo minimize the risk for any concern - at ALL - for customers. One of my core competencies is āChange Managementā; and this is the first I have ever observed change happen so smoothly for the stakeholders. I was impressed ā¦ and am even more impressed by the continual gold-star treatment that I receive from Management and all staff ā¦\n\nAnd it is always CLEAN, regardless of the day or time. I have never seen anything from even a CRUMB on the ground!",
"date": "2022-04-02T13:19:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Demetira! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you through the whole transition! Your kind words mean a lot to us. We know our customers value clean facilities so we try our best to be able to provide just that. Don't hesitate to stop by the office or contact us at (732) 422-5512 if you need anything.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "13799e89-779b-4ff9-8528-b29059a8eb41",
"author": "Anudeep R",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmzUKwtY0ZjZdyV6g8QBuaiSMCS6-bLl326si0rk2g0hkC8ldHtw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy to set up would recommend",
"date": "2022-03-21T19:09:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the recommendation, Anudeep! We're happy we were able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "563133c3-10fc-4e66-9de7-763b08054fa5",
"author": "Raymond Bautista",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdgJ6usV4trw8J2aBazIkeIg_Y5scACHdK-kQoVnoUga7mqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-01T20:36:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Raymond! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1bd21ab-de2f-4740-a987-d3967b86b624",
"author": "Nancy Cleveland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIkNKlTu91Iv_si1s3Ti87P_xrLHvOC3wzbC2VCBYH6wFg-g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had an pleasant experience with Extra Space in North Brunswick the sign up was easy. Scott was very friendly. The location is clean and easy to access. I would recommend them.",
"date": "2022-01-31T19:32:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great review, Nancy! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Scott reflects that! Please call us at (732) 422-5512 if you have any questions!",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "bb5a061a-d6c3-40ff-a2a5-f1a2109ade7a",
"author": "Frank S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKofLTTNwjoeieLzXpxf-_nWuXIBsnhvaK3KECIhPA4vVn1_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility is spotless, well lit, well paved. Staff also were very helpful.",
"date": "2022-01-19T11:04:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Frank, thank you for taking the time to share your experience with us. We know that our customers value well lit facilities and helpful staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ee052eae-5da4-411e-b499-124df94ba5bb",
"author": "Angela Almeida",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNxhR4zJwGMwdnW8HTGXdQnZZxhlFJI6X4k3HsA263iOElkP0x=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-29T21:55:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thanks for the excellent rating Angela! We're so glad we were able to meet your storage needs.",
"replyDate": "2022-07-08T20:47:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "744c09ad-ce12-45b3-881e-1ec9aac9d77c",
"author": "Bill S (at35off)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRPzcwtGM0AmxRyVBj7zzE0eWNT38WS2Ygx_VqjmJ8FCcaQQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean facility. Easy access and never any moisture or mold issues. Friendly and competent staff.",
"date": "2021-12-16T21:28:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bill S, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything.",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "13333214-ba72-4eab-9aca-c444de984688",
"author": "Myrna Roman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcsyU68wUUBgPGOM9-LcZApXuAYDdWl8ZpMO6b9R-QeIWLnhUl=s64-c-rp-mo-br100",
"rating": 5,
"text": "This experience has been great. I had another storage Clutter n I was cancel but it was a better deal with you...not only did I save more your staff helped me in everything...I thank you for everything. I will recommend you all to everyone n my contacts n FB.",
"date": "2021-12-03T20:22:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Myrna, thanks so much for your review! We are thrilled to hear your experience has been great. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "061925ad-b692-4362-9d6c-f0980be327f6",
"author": "ismael rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1sIIlTa5vs0OkfMCRtR9PWAeUd96aAMFOkAmL0bcaZpa3Acs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-20T21:53:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Ismael! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9f0e3460-b3d2-4572-a0fe-fe8b2f4454d3",
"author": "Ken Paris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILUYU1M8rPVosJPeYK6J1gT6Tg8j6SswpygtSyOICuM4rW-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed a quick rental over the phone. Extra Space Storage made it quick and easy.",
"date": "2021-11-19T19:17:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Ken. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (732) 422-5512.",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81f36c9f-5293-48c9-815f-2776e7405953",
"author": "Fastwun B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcf45cXrnYXr2_GfXwK1JnMlfTs7K3ttoKTptNsbspWXcW6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-06T19:12:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Fastwun! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f2312eeb-441d-4061-afb6-3864de124d34",
"author": "Rosina Valvo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRb6gbJ6IKBI2uUdIkIH9ylRqfczLsWieytxrFCyj2iRO5rZaphQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and Easy!! Front desk employee (Shiv) was great!",
"date": "2021-10-29T02:33:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Rosina! We're happy Shiv was able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7cc9635b-41ae-4894-9405-23fa68cc5c72",
"author": "Johnny Nieves",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdyLv1qYrdqYmJIGkQ60sJHNBEUXeQhaFK1cJg9PQ8UPfZQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-24T01:18:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Johnny! Stop by our office or give us a call at (732) 422-5512 if you need assistance or have any questions.",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3395b05-86f7-48a0-a013-23af0987866f",
"author": "Kristin T",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdzB7W0X0qgx3C_GpSpM7EG-FCM4Tvay-m413xXZXEe7KYcZbsEQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Reasonable prices, especially the online rates. Staff is helpful in case an issue arises.\n\nMy only complaint is that there aren't any trash cans inside the storage buildings and sometimes you need one.",
"date": "2021-10-18T18:22:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "K, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "be4b44a2-63a4-40d8-ad67-3d1dce2eeee4",
"author": "Claudia Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWni6LGPv8FLkAWEDiXmcRefBBhgHtnH5rXLKPc0diS_EPKA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-10-08T18:19:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Claudia! Don't hesitate to stop by the office if you need anything.",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4a46d3a-7a83-4b32-ae53-1be0b811b88d",
"author": "rob mcardle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXm8FCmv13xZY7Jjcc8XM52zrmqEBRlpukJSzHJnRhTfvJ77Hut=s64-c-rp-mo-br100",
"rating": 5,
"text": "My mom Mary had an issue with something and it was resolved immediately! She had the pleasure of speaking to a gentleman by the name of \"Scott\" who happened to be the manager. He helped her and answered a needed questions. Friendly service, polite individuals who work there. Very happy with their service. Highly recommend them. I will refer others who are looking to set their belongings in a safe and clean storage environment with excellent service.",
"date": "2021-10-07T19:03:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rob. We're thrilled you had a positive experience at Extra Space Storage with Scott at our North Brunswick location. Please stop by the office if you have any questions.",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4d15537c-f935-4424-84d2-72d41f0d9235",
"author": "M mary",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyTrzM9uZy4xncTL_pjOjL8cLdGBeV63zvtf0H9qDSOHEA8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-06T20:56:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, M. Your rating means so much to us!",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "716be6c2-30c2-4ee0-b403-813ed9b8246d",
"author": "Jose Davila",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQR5tnQMl08ljqA7GxOUMRBNUGXX-DRKKpT8p6zlA3-r6m6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "The office staff was very helpful and made my move ez I would recommend this location to anyone looking.",
"date": "2021-09-28T03:07:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Jose! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 422-5512 if you need anything.",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "99c2e0c0-300c-4600-9358-ab95b0304bb2",
"author": "Tasha Haniotis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9ucz3g7wNhtJVkZka2zbvYIR7eKB3odHOzs1Sim0mXZ5taXY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-25T22:33:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Tasha. Call us at (732) 422-5512 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5fbdbcd6-f3ab-42b1-bdad-0d1e4a52586b",
"author": "V B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7oZWxpC8Apb2-bfCAdoHh4SGvCFd9tvTElke64Yo3xU5a0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-23T19:31:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, V! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02df6584-c8fd-4c12-8b97-683d09ed46e2",
"author": "Manpreet Singh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaVveF3qYntML5y3AcEX9FCdWU_YjNaI6lL6Y3A95u5b7D4W9h=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-09-20T19:05:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Manpreet! If you need any assistance the future feel free to stop by or call us at (732) 422-5512.",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e084cfdd-8080-4035-856c-35749ee68787",
"author": "Andy Kaye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIV58TYpCgyijYSOZ42_yfaf3uHo_ucIJiMTUzILz6Nzayh4A=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-09-17T23:35:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your rating, Andy. Stop by the office if you need anything!",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3cc180f5-266c-4232-9ff3-84725a14047e",
"author": "Lamonta Watts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxiL3b4DsHD1IdLArG4mmSLvul_89vfmceHBpWQhM3_6dNDDmJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-17T18:24:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Lamonta! Call us at (732) 422-5512 if you have any questions or need assistance with your rental.",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6326ad2e-c208-4634-901e-fef3cc70a2c0",
"author": "k Hom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKByBVlrdRNPl6o3cs5SqZv-1c__xrsLreVkwResy2pWBC52g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility clean well run reasonably priced, thanks",
"date": "2021-08-30T19:22:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "56c4439e-d1b0-4267-9355-be37426317d8",
"author": "Linda Everly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCsUPkaonc4KsK9EmhiRNifAlG4oC42w1Rwhhhgw-eI6XFUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-14T18:25:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Linda. We're glad we were able to assist you with your self-storage needs.",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b173d4b-9050-4ed2-b21d-5cfb4e169457",
"author": "C Wade",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0L46kukJAeURwsSl6IBaSdlCJrcsI5pU5XcsmkPUkz-y58w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff was very helpful and friendly. They went over what items we would need to store, to make sure that we rented the best unit possible. They walked us to the unit and answered all of our questions. I would definitely recommend renting from them.",
"date": "2021-07-31T17:43:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Crystal! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 422-5512 if you need anything.",
"replyDate": "2022-07-08T20:47:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}