{
"summary": {
"average": 4.9,
"total": 148,
"distribution": {
"1": 0,
"2": 0,
"3": 2,
"4": 4,
"5": 142
}
},
"reviews": [
{
"id": "93387f2a-c64a-4056-9553-35510c29d3e6",
"author": "Sara Pinnell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItF7jJmXl5-x1RCLPIveOrIr6Yw_YFcvOZu_jrxbp5uDEo3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve been a customer of Storage Star Rio Vista for the past year, and I truly appreciate the safe, secure, and clean environment they provide. Whenever I need assistance, Cinnamon is always quick to help and goes above and beyond to find solutions. Her friendly and professional customer service makes the experience even better. By far, this is the best storage facility I’ve ever used, and I highly recommend it to anyone looking for a reliable place to store their belongings.",
"date": "2026-06-30T16:43:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Sara — we truly appreciate your wonderful review and for being a customer this past year. We're glad our clean, secure environment meets your needs and that Cinnamon consistently goes above and beyond with friendly, professional service. Your recommendation means a lot to our team. Please reach out anytime you need assistance—we’re always here to help.",
"replyDate": "2026-07-01T20:47:18.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a8094d15-3863-4d90-96e7-5cfba764aece",
"author": "Justin Pinnell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhc-4YfGAKhFhsXW74o2dOAEROqlgoKpj4jrpK4ZI4Nktq_9CC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon at storage star Rio Vista always has a big smile on her face. She always waves happily as we drive by the office, every time we visit our two storage units. She makes you feel like family more than just a customer. She keeps an eye on what best suits you for the money. A++ customer service. I would recommend the storage facility to friends and family.",
"date": "2026-06-30T01:51:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Justin — we truly appreciate your kind words and the five-star rating. Cinnamon and the Rio Vista team are thrilled to hear she made you feel like family and that her service has been helpful. Your recommendation means a lot to us, and we look forward to continuing to take good care of your storage needs.",
"replyDate": "2026-07-01T20:47:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b87c328c-f78f-470e-9e5e-a2ba2162e363",
"author": "Matt Donahue",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGv7OQUtWsa3Chy5ty8mTzWZPhXhbkmOfI7HoKICyz8Esoqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience at Storage Star thanks to Cinnamon! She took the time to show me a smaller storage unit and was extremely friendly, patient, and professional throughout the entire tour. She answered all of my questions clearly and made the process feel simple and stress-free. You can tell she genuinely cares about helping customers find the right unit for their needs.One thing that really stood out to me was how clean and well-maintained the property was. The storage grounds were spotless, organized, and felt very secure, which gave me a lot of confidence in choosing this location. It’s not always easy to find a storage facility that has both excellent customer service and clean facilities, but Storage Star definitely delivered on both. I highly recommend this location, and Cinnamon made the experience even better!",
"date": "2026-06-30T01:24:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Matt. We’re thrilled Cinnamon provided such friendly, patient, and professional service and that our cleanliness and security gave you confidence. We’ll be sure to share your kind words with Cinnamon and the team. If you need anything else with your unit, please contact us anytime.",
"replyDate": "2026-07-01T20:47:18.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5f386012-565d-4cf9-81ae-8d334517643b",
"author": "Chris Dukes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmetAAE1L8fx2kL7FNP1lYgDtEZ94-MqAv0t9FDM6vM25oxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon was incredibly friendly and helpful while giving me a tour of a smaller unit at Storage Star. She made the whole process easy and answered all my questions with a positive attitude. The storage grounds were also very clean and well maintained, which made me feel comfortable storing my belongings there. Great customer service and a great experience overall!",
"date": "2026-06-30T01:19:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chris — we’re so glad Cinnamon made your tour easy and enjoyable. We take pride in keeping our grounds clean and staff friendly, and it’s great to hear you felt comfortable storing your belongings with us. If you need anything in the future, please reach out.",
"replyDate": "2026-07-01T20:47:18.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1de4027a-7da2-428d-a32f-e63698fef5d2",
"author": "Stephanie B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPosEXN158F--nwlAKZcMZyb_BFK6rrQGBJP2EJ-uKSjG2SIu4rQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon has been absolutely amazing to work with. Highly recommend this facility!",
"date": "2026-06-26T14:10:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3c2dbd0b-9f7a-4fbe-90c0-4ae03f411db0",
"author": "Antonio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkdIwEWm_qi9qRMUejM2C56lSzvVDpJ3Z_9WD_Ue6lUysJlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon is absolutely amazing always very helpful and always cheerful and smiling clean facility absolutely amazing customer service.",
"date": "2026-06-14T00:18:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Antonio. We’re thrilled Cinnamon and our team provided excellent service and that you found our facility clean and welcoming. We appreciate you taking the time to share your experience and look forward to serving you again.",
"replyDate": "2026-06-17T20:47:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d9dedb4a-a5b4-4ba4-89c9-493c1f68f37e",
"author": "anissah etherton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY8zjjmFEJX1SIyYLM-f3y2z6NwjMJzuHgMHxuc5ZBnTc0pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-01T05:57:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Anissah. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2026-06-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6161c00-1c31-4ca8-a6d7-8cd657a3b126",
"author": "Bonnie Miles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWGbEsXC00HM79WsQcZGUJjX1fg_hJLq4k3nbNiW9bKXTROw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon She was the best customer service and very helpful I would suggest anyone to come here",
"date": "2026-04-27T20:42:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Bonnie! We're thrilled Cinnamon provided excellent customer service and was so helpful. We appreciate your recommendation and look forward to welcoming you back soon.",
"replyDate": "2026-05-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "78ec44db-209d-4c93-aeac-f988045113ed",
"author": "Randie Mayberry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIROZOjxGKIO5a9HtqywgH0xJW4MShz2jwPfYTnoL8WSEHwCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the greatest experience today at storage stars with cinnamon. She had the greatest customer service and i will be returning. I recommend her when you go there.",
"date": "2026-04-27T20:39:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Randie, for your kind words. We're thrilled Cinnamon provided excellent service and appreciate your recommendation. We look forward to welcoming you back to Storage Stars.",
"replyDate": "2026-05-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59088466-6652-4a57-a6b1-1fabd4b1f124",
"author": "Madonna Soares Anselmi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrlILfkJzKfc-4XO_F0XsvCZKE1v2kEJyQKxXi3KK1I-drP4Oe=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon is very cheerful helpful and patient sweet spirited person.",
"date": "2026-04-18T01:14:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Madonna, for your wonderful review. We're thrilled Cinnamon's cheerful, patient, and helpful spirit made your experience great. We'll be sure to share your praise with her and look forward to serving you again.",
"replyDate": "2026-05-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0b0b46c-2a9e-4653-851b-613de7e3d508",
"author": "James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZUJW-Fgg4GYBCFSiP8fxvgMpDQwZx99FE16Kaom-YInc-2ARF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cinnamon was patient and friendly and saved me from another storage place that was really charging way to much . I received a better rate and a super promotion.",
"date": "2026-04-18T01:13:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, James. We're so glad Cinnamon could help you find a better rate and a great promotion. We appreciate you choosing us and are here if you need anything else.",
"replyDate": "2026-05-08T20:47:18.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b53f712d-0544-4af6-b57d-263dd6b1d014",
"author": "jonny gibson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGwAKwX4mSPoYJA8HQRCrpl6dx2rWXlIIYa5gdKtip8OIF4SUEBw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-04-12T23:09:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5-star rating, Jonny! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again soon.",
"replyDate": "2026-05-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d108fffc-e54f-4337-a139-54bd1dfe0d22",
"author": "Jaleel Florencee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLW-Cl_AeIDdNGTUhpZnZCaL3LkmtbC8KSoKn77CtatDit34g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinamin was great. My nana got a unit from her first . Our family had a very bad situation and had no way of getting out of it . I’m super emotional because I had to take a break from school. Cinamin made me feel so much better about it . She really needs to be a therapist. Thank you for getting me a good deal and for takin it a step further by listening. I will tell anyone to rent here! 😇❤️🙏🏽",
"date": "2026-04-11T21:44:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e2c2ff89-80b1-4ff2-a1a9-4c95750f0a7e",
"author": "Caul",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgJ8aw4SUWOMTfIsreeO1WB_D56vbZD5Oy8CYRm3570Nn_7lwk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy access... very clean units.. great staff.",
"date": "2026-04-04T11:22:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for leaving us this positive feedback, Caul!",
"replyDate": "2025-07-08T20:47:18.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2329a01b-465c-4484-9f10-ee64e09af591",
"author": "Marissa Chandler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4bSrtUxAN0APTey8kxlX6ZS3eDbGgrT7dzTGpvTMXA2IPSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast easy sign up . Verrry helpful in the office and i love that everything can be controlled with my phone .. no fiddling with locks or remembering keys ! So far would recommend !",
"date": "2026-03-30T18:52:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Marissa — we’re thrilled you had a fast sign-up and found our office team helpful. It’s great to hear the phone controls are making things easier and freeing you from keys. We really appreciate your recommendation and are glad you’re enjoying the convenience. We’re here if you need anything.",
"replyDate": "2026-04-08T20:47:18.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3b780b31-61a0-4ddc-86c1-46af0a00dd60",
"author": "Scene Wett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiR4xEnpPPdGjTvRuL-zuk2UPb-9hZt28WyQk37-ErgtfzrevT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon at Storage Star Rio Vista was amazing! She made renting a storage unit quick, easy, and stress-free. Super friendly, professional, and very helpful throughout the entire process. Highly recommend working with her!",
"date": "2026-03-30T18:08:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review and for recommending Cinnamon and Storage Star Rio Vista. We're thrilled she made the rental quick, easy, and stress-free. We’ll be sure to share your praise with Cinnamon and the team. If you need anything in the future, please reach out.",
"replyDate": "2026-04-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af029cab-a1ab-44eb-b951-7238c5d07b76",
"author": "Fineassgurl TV",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcE5HQtQF0ruFk1WLTVDIfDie94QyaaSLG7DZ66hhKWepGLdk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon is great at helping me",
"date": "2026-03-30T17:57:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review. We're so glad Cinnamon has been able to help you. We appreciate you taking the time to share your experience and look forward to assisting you again. If you need anything else, we're here to help.",
"replyDate": "2026-04-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e8c5b9c-f15f-446a-ab99-9cdd29ac2d51",
"author": "Richard A. Farr Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9jueBqzcP_rRHWVqzjfpZ5tQ_xxOU03wlBzMPzAvCV2plil_M=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had need a second storage close to antioch and was told to check this place out as I use another one of their sites. I got the and lady cinnamon was big help I got the storage I needed and was happy with the outcome cinnamon took great care of me and made me feel good about renting there. Thank you so much keep up the great work!",
"date": "2026-03-30T17:53:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Richard, for choosing us again and for the kind 5-star review. We’re thrilled Cinnamon could help you find the storage you needed and made the rental experience positive. We’ll be sure to share your praise with her and the team. If you need anything else in the future, we’re here to help.",
"replyDate": "2026-04-08T20:47:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "12c01f00-0c98-46d8-91da-842006d37844",
"author": "Mars Home",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL65lXxD_mAu9KJDGfm7zqjZgKvtq_7pSECbIik31aWeBcjNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon B went above and beyond my expectations, and allowed this to be a great experience, I would recommend",
"date": "2026-03-21T22:25:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Mars Home. We’re thrilled Cinnamon B went above and beyond and helped make your experience great. We appreciate your recommendation and look forward to serving you again.",
"replyDate": "2026-04-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "90ddaac4-2603-454a-9df9-9b946c9ce085",
"author": "Priscilla Mars",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLybQcc8907Ycy7A1mhnaKckQwgmG4Y5IrQUQQ_3ca0-V2qtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon was great! She went above and beyond. Thanks for everything!!!",
"date": "2026-03-21T22:24:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind review, Priscilla! We're thrilled Cinnamon went above and beyond and we'll be sure to share your praise with her. We appreciate your support and look forward to serving you again.",
"replyDate": "2026-04-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ad6170b-ffc1-4cd1-bdd2-3475c4dc400f",
"author": "Monica Graves",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAxMrtrnpJy7HnZ2bCNRcV_1BBfi6HgwhUb37x4JzrUN01IJM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cinnamon was most helpful, knowledgeable and most of all very friendly. Unit viewing was excellant. Excited to get our storage moved in.",
"date": "2026-03-20T21:52:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Monica. We're thrilled Cinnamon was helpful, knowledgeable, and friendly. We're glad the unit viewing was excellent and that you're excited to move in. If you need anything before or after your move, please contact us and we'll be happy to help.",
"replyDate": "2026-04-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69d802a8-be6a-4683-aac7-71de9b395ca2",
"author": "Cindy Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOyuaBHINoHHT-x0JL2dCyuEkNcvzWOex0k6t_0mxezcDq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always friendly and professional",
"date": "2026-03-12T14:39:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cindy! We’re thrilled to hear our team is always friendly and professional. We appreciate your support and look forward to serving you again.",
"replyDate": "2026-04-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e477544e-25f0-48ee-9d35-94301a8c0d80",
"author": "Al Bundy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ01FxhmwM6mCONAzzAZpz3rkV6_GpIuffNIScQHdJHrIsIxg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cinnamon was very professional, knowledgeable, etc… I highly recommend coming and letting her take care of your storage needs!!\nThank you Cinnamon 🙂",
"date": "2026-03-10T01:01:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Al, for the wonderful review and for recommending Cinnamon; she’ll be thrilled to hear it. We’re glad she provided professional, knowledgeable service and appreciate you choosing us for your storage needs. We look forward to helping you again whenever you need us.",
"replyDate": "2026-04-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "105f3e9a-d2ef-4824-9ccf-c989f6462958",
"author": "Richard Fauteux",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXty1XX6AXerZG5w4KZW0jWBUFbQuCJCmJZiLhruoDPvDyxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon was amazing!. Very helpful and answered all questions with ease with a positive attitude. Amazing employee 🙌🏼",
"date": "2026-03-05T18:43:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Richard! We’re thrilled Cinnamon provided excellent service and answered all your questions with a positive attitude. I’ll be sure to pass your wonderful feedback along to Cinnamon and the team. We appreciate you taking the time to share this and hope to see you again soon.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7e25b450-45b3-4da2-8aaa-85223bedb702",
"author": "Ashley Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbJr66Cx59uJG4YXqjlYF-oEW_O5L4HIhxswSfTlW6F8NNnGy6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Going on year 2 with this storage facility, and it has been an over all amazing experience and location. Very thankful for the on site manager, Cinnamon, she is very kind and helpful!",
"date": "2026-03-05T18:00:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ashley! We’re thrilled you’ve had an amazing experience in your second year and appreciate your kind words about Cinnamon. We’ll be sure to pass your praise along to her. We’re grateful to have you as a customer and are here if you need anything.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b03d8da0-6b8c-4f93-aedb-b40a3cd49cd6",
"author": "Fish Invader",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkGWwuZG0nwG7VqcASj0mHAW0c2cgFbwE1YVE1ySgy1GKWj38=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely spotless, Cinnamon could not be any better to talk to and deal with. The best experience I have ever had at a storage facility. Can’t recommend enough!!",
"date": "2026-03-01T00:39:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review. We're thrilled Cinnamon made your visit outstanding and that the unit was spotless. We appreciate your high recommendation and look forward to serving you again whenever you need storage.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "e2301898-9db2-43e8-9c53-1b375df23b97",
"author": "Ser D.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUci_RM6du6_C4oxUv6jjNDc0t3HYKMN5U2zqqglAGc50OK9KE=s64-c-rp-mo-br100",
"rating": 5,
"text": "It’s not the absolute cheapest storage you’ll ever find, but it does feel worth what you pay for. The biggest positives are the cleanliness, security, and staff — which are the things that really matter in your everyday experience. I must Cinnamon needs a raise.. I felt like I was walking into a chic fil a how courteous she was!!",
"date": "2026-02-27T23:54:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review and for noting that cleanliness, security, and our staff made your experience worth it. We’re thrilled Cinnamon’s courteous service stood out and we will be sure to pass your praise along to her. Providing a secure, clean facility and exceptional customer service is our priority, and your feedback encourages the whole team. We appreciate you choosing us.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "fb08efa1-6dc7-4f46-bffc-3f7217e84f48",
"author": "Deuce D.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLx45kYpcYtzt_fFq0qp_KzkTdhPld4aN9TuwIU0vDTMVJe9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you want a storage place that actually makes the whole process easier instead of more stressful, Storage Star in Rio Vista is one of the better options around. Cinnamon is a delight ...I bought tape and I knew I had some at home, she can sell water to whale!",
"date": "2026-02-27T23:47:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5-star review, Deuce. We’re thrilled Cinnamon made your move easier and brightened your day. We’ll be sure to pass along your compliment about her sales skills. If you need anything else with your storage, we’re always here to help.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1f825d78-1318-4670-a767-0df366d4adc7",
"author": "Jewel Daniel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSCEFEMdxgXh_KMg2N6e7IZYLfQ6v4czDtCBZEiC868Ba2HQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have hade stsr storage for about 2years .\nTheir service is great and the space is very\nclean.\nJewel Daniels.",
"date": "2026-02-27T21:15:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jewel, for choosing our facility for the past two years and for your kind five-star review. We’re thrilled our service and the cleanliness of the space have met your expectations. Your feedback means a lot to our team. Please let us know if we can assist you with anything in the future.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d3fe0e0f-14cb-4396-84cf-37ba41c7c150",
"author": "E Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGdyeE6WWq-ZQh4fxMTIChpwJHyF608L_g6PhtEwcKVv4O9px9tA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cimmy was very helpful when I needed to relocate recently. Very grateful!",
"date": "2026-02-27T19:54:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, E Williams! We're so glad Cimmy could help with your recent relocation and appreciate your kind words. It means a lot that you trusted us during your move. If you need anything else in the future, please reach out.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ae19cce-d621-4b22-bae3-f7e647193cee",
"author": "Matt Kelley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoxDSlJs8DQ-sVh8sJKfzX-cFDDT-D0PPFfHxfEoMTDDJnel4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Units are priced fairly and Cinnamon was super helpful getting me moved in. Thank you",
"date": "2026-02-26T04:50:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great review, Matt! We're so glad Cinnamon made your move-in smooth and that you found our pricing fair. If you need anything as you settle in, please reach out to our team. We appreciate you choosing us.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "423525d6-943e-490e-b103-3850f684a48e",
"author": "Steven Vitorino (Steven Anthony Vitorino)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpmY9NQuIJ5djtl1nr3zajgtXjHmGy6LEKBF88bq31f-Z0Q2II=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility is clean. Units are well priced and Cinnamon was incredibly helpful.",
"date": "2026-02-25T18:19:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Steven! We're glad you found the facility clean and our units well priced. We'll pass your kind words to Cinnamon; she will be thrilled to hear them. We appreciate your feedback and look forward to helping you again.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f060c96b-cf5e-45be-b704-272fee9320d1",
"author": "Maurice Gibson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoWG6w26easqO22sKFDQyP-ruQfKROBL_QAWcfgh39GX-39b2c=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice units.Cinnamon takes great care of the customers! Thank you",
"date": "2026-02-25T18:17:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Maurice! We're so glad you like the units and that Cinnamon took great care of you. We'll pass along your kind words to her. We appreciate your business and look forward to serving you again.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d85e2135-04f1-45fd-8138-219d15129799",
"author": "Abrahan Mendoza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnaUpRuGhwVw4I0uMejSAXHMLOZ3ejXZn8zi_XOQgNa4Bk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience and friendly service!",
"date": "2026-02-23T17:38:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review! We’re thrilled you had a great experience and found our team friendly. We look forward to serving you again soon.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c2508415-e271-4400-b914-66c7448fa60f",
"author": "THAI",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9VR7fSJzHyJaUY3NhblruRxRn2K31Ymr-ZjvnNDiDe9-DQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diana and cinnamon always have been excellent and very helpful everytime I come in!",
"date": "2026-02-18T21:59:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review! We're thrilled Diana and Cinnamon consistently provide excellent and helpful service every time you visit. We appreciate your loyalty and look forward to seeing you again soon.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "df6749d5-a748-4283-a39b-d347933d1fb6",
"author": "Anna D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7N-5l6vr88Pf8Ck8YoOxu6qT6HaIv0NsDHJIC-oEOP25B7F0=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an excellent experience with Storage Star! The facility is clean, well-lit, and feels very secure. Cinnamon was incredibly friendly, professional, and went above and beyond to help me find the right unit for my needs. The rental process was quick and easy, and she took the time to answer all of my questions. She even played with my dog, who isnt keen to strangers.",
"date": "2026-02-12T01:01:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the wonderful review, Anna. We're thrilled the facility's cleanliness, lighting, and security met your expectations and that Cinnamon provided friendly, professional service. We're glad the rental process was quick and that she answered all your questions and helped put your dog at ease. We appreciate you choosing Storage Star and look forward to helping again whenever you need us.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "bd3929c9-509e-4480-ae80-8e9a16731d6f",
"author": "Wenny Lor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVJuWg4VD-Gcs-ZiWrYCQPq_LcJIc58xAIz2FiJ63EmOE_kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-08T22:10:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We’re delighted you had a great experience and appreciate your support. We look forward to serving you again soon.",
"replyDate": "2026-03-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98905322-d95c-43d3-996d-45e955ac656c",
"author": "John Mulea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR35wnm68l0RarlGUtXiVR4cR1NAEx0hHqpUEjJau3mfLmnw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy to work.woth , friendly staff and know there job well. Thanks 👍",
"date": "2026-01-31T20:21:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, John, for the kind words and the 5-star review. We're glad you found us easy to work with and that our team was friendly and knowledgeable. We appreciate your feedback and look forward to helping you again.",
"replyDate": "2026-02-08T20:47:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f253ea37-7215-4960-af08-fdb20641f59a",
"author": "Garrett Payne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXdZB3eFYKc6TC31pO63FCqwoDJtgR0iE5__EFt0ZD0LUIyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I don't need a storage unit at the moment but when I do I will definitely use this storage star. Customer service is THE BEST CUSTOMER SERVICE.",
"date": "2026-01-22T23:36:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Garrett! We're thrilled to hear you had such a great experience with our team. When you're ready for storage, we'll be here to help with the same top-notch service. We appreciate your support!",
"replyDate": "2026-02-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3face332-ec35-4e03-a0db-0ca7d3426f6c",
"author": "Lesa Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGfo5r_4sRljYxyi0Q_werYkRGnfNnxqFs8hR0oZ_rFd3laIc=s64-c-rp-mo-br100",
"rating": 5,
"text": "PERFECT ! THEY HAVE BOXES AND TAPE FOR GOOD PRICES. so convenient and fairly priced. saved me time and gas. THANK YOU BEN AND CINNAMON.",
"date": "2026-01-20T20:27:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Awesome to hear, Lesa! So happy you were satisfied with our rates and that Ben and Cinnamon were able to provide good customer service.",
"replyDate": "2026-02-08T20:47:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9d94b7bf-0abf-4dfe-a361-cf3d615a984a",
"author": "Ryan Caigoy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpKTQTR_1ZKQ1Km5Qt-Hcbb6sHzJsYSEyt1JvROnFMuSBw2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon was great! She’s helped me twice now and once with a transfer. I got a clean 10x20 unit and close by our old unit. The staff is so kind. Highly recommend while there are still units left!",
"date": "2026-01-06T20:13:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ryan, for the wonderful review and recommendation. We’re thrilled Cinnamon could help with your transfer and that you’re pleased with your clean, convenient 10x20 unit. We’ll be sure to pass your kind words along to the team. We appreciate your business and are here if you need anything else.",
"replyDate": "2026-01-08T20:47:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8845f67b-535c-41bf-979b-f3cfc2b6267e",
"author": "Donald Mcnabb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKaZPAV_MUTlYIj5q3moNI6w0CaYrw3HeR6ekCAuVLKAjLyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very great help from cinnamon",
"date": "2026-01-02T21:56:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review. We're so glad Cinnamon was able to help you. We'll share your kind words with her. We appreciate your support and look forward to assisting you again.",
"replyDate": "2026-01-08T20:47:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d82a771-228e-408a-9ca6-08b6f14a50e0",
"author": "Cindy Fox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBUzCHU47-kaseIT-ct0A_jeRCNYDjSkM_LkKvNjDSLbKAaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Today I got a unit and the customer service with Cinnamon front desk staff was awesome. Took me around and I felt very comfortable and safe with the property.",
"date": "2025-12-26T18:57:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Cindy, for the wonderful 5-star review. We're thrilled Cinnamon and our front desk team made you feel comfortable and safe and that you enjoyed your new unit. Your feedback means a lot to our staff and helps us keep delivering great service. We appreciate you choosing our property and look forward to serving you again.",
"replyDate": "2026-01-08T20:47:19.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0677acf2-ce2d-4501-bb0f-aa6c69d97988",
"author": "Melissa Gant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKSKeENUHW6C8Ux3igKbeD96GKm9XnbLGpjAmJvojhRc_-AA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service with staff Cinnamon was an amazing pleasure to work with and helped every step of way, even taking us to look at the storage unit see that best fit our needs!",
"date": "2025-12-26T18:51:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review, Melissa! We’re thrilled Cinnamon made your experience so easy and helped you find the perfect storage unit. We appreciate your kind words and look forward to helping you again if you need anything in the future.",
"replyDate": "2026-01-08T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ed4f480-b908-4947-ad83-e7654b45addf",
"author": "Craig Thacker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-zWYosKrivZDeJ1Bba2X-YQF4j0FJ3inZmvdLEscQVwHYEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon was knowledgeable, efficient and a pleasure to work with.",
"date": "2025-12-18T22:15:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about Cinnamon! We're thrilled to hear you had a great experience and appreciate your recognition of her expertise and efficiency. We look forward to serving you again!",
"replyDate": "2026-01-08T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1abe74bb-7dfe-47c0-9538-fe93a46ba427",
"author": "hank jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMFWWzNW98dgWBxStYAlWwVmxs9mXyZRGO25NCGIdLpB6m=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wow , This location is so clean. I definitely would use this location. Cinnamon was so pleasant & polite. She took the time to explain everything , very knowledgeable. Great smile , no attitude & she's pretty!",
"date": "2025-12-18T19:54:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We're thrilled to hear that you found our location clean and that Cinnamon provided you with excellent service. We truly appreciate your feedback and are glad you had such a positive experience with us. Your compliments will be shared with Cinnamon and the rest of the team. We look forward to welcoming you back soon!",
"replyDate": "2026-01-08T20:47:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f0d169d9-4713-4ad0-bd60-6eb0d016d196",
"author": "tonette hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxE-oy4t-ZDkDUivPICgtmuwkJmFq78ztKXtqpCLWlWwV5ig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service is top tier Cinnamon was super helpful and professional, units and facility is very clean highly recommended.",
"date": "2025-12-18T18:19:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review! We're thrilled to hear that Cinnamon provided you with top-tier customer service and that you found our facility clean and well-maintained. Your recommendation means a lot to us, and we look forward to serving you again in the future!",
"replyDate": "2026-01-08T20:47:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b7b64a75-667b-4bc7-8371-d50c72831458",
"author": "Robert Sarver",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1WYKAKrR-GVNeyMHLpBC19tyIhfbL7cLdingSq4ufaIJf5g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Diana was great! Very professional and friendly. The spaces are clean, spacious and secure. This facility has got to be the nicest overall that I’ve been to. The cost was surprisingly affordable. Thank you Diana.",
"date": "2025-12-13T19:13:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So happy to hear that Diana was able to provide you with great experience and that you were happy with the condition of our Rio Vista facility. We really appreciate the review, Robert!",
"replyDate": "2026-01-08T20:47:19.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "6949683b-e38f-4a0f-94d4-b058b8dc5dcf",
"author": "Gareth Cunningham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKilrmFtl7r16yeildejOGBPwvpseeZyyO-toO0XUk39Pm7wg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service and help from Cinnamon and Dianna! Made the experience super easy and welcoming.",
"date": "2025-12-03T01:16:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So happy to hear that they were able to help you out and that you had an easy experience. Thank you for the five-star review, Gareth!",
"replyDate": "2025-12-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "464b5c5a-1579-4beb-9207-3b2c8aa24b4c",
"author": "C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJou9HnhA048-YGiAKbwUIdkjbZWtF1DJ92pi1e_y9ZmjldTTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon was incredible during our move, providing unmatched service. She was extremely attentive to our needs throughout the entire process.",
"date": "2025-11-21T02:31:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "She's definitely a rockstar. Thank you so much for leaving her a shout-out and for working with Storage Star!",
"replyDate": "2025-12-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "17734202-e394-4ec9-906e-36555020f652",
"author": "julie lucke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEdEkkCqLAHCiqeomvYGu7DebiMol6AQBTF6sfEOLF5cZyxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, courteous\nAlways helpful and gracious\nAnd good humored",
"date": "2025-10-30T13:52:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks julie! Your kind words about our clean facility and helpful team made our day. We love keeping things fun!",
"replyDate": "2025-11-08T20:47:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "16db9aa2-2f37-4ccb-bd7b-1c0d5316926f",
"author": "Richard Schaeffer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBZ3iE6Vl3nBNvXKwDGyTSw6wTEstrAMAVgBP4XnjDQB-PuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon at the Rio Vista location made it perfectly easy to rent a storage space and walk me through the process. Excellent customer service. Friendly and professional.",
"date": "2025-10-29T16:47:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! So glad Cinnamon made renting your storage space perfectly easy and provided excellent service!",
"replyDate": "2025-11-08T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a1056450-556d-4aed-a2a4-73bef975d8e9",
"author": "Chris Shields",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcgC61OtuldrLuCbYkWgK4tZsfY30M-v0O9eSeSvwpWuPwBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon is SO helpful. She looks out for customers so often. When I come to the storage unit, it doesn’t feel like running an errand. She makes the experience so much more enjoyable.",
"date": "2025-10-29T00:18:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful Cinnamon makes your visits enjoyable! She truly cares about our customers and it shows.",
"replyDate": "2025-11-08T20:47:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d79c142d-9e46-457a-93eb-8abc9f78999c",
"author": "Ciara Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF7OS1SKVjsuguEenPP0KvXsd5xUiMEoF8c6GKI0TgvYwHrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon has the best and attentive service. She helped with all of my storage needs!",
"date": "2025-10-29T00:09:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback means so much! Cinnamon rocks and we're lucky to have her helping our customers shine!",
"replyDate": "2025-11-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87d9feba-400a-424b-be34-58601ea5bc8e",
"author": "Joseph Mullins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDq-F5BkjACTiJITmY9xT47BTpNFiwOQodrENRayMMyFpqfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This property is a good atmosphere . I get to see Cinnamon and Brooke. Cody was nice too. Plenty of room to walk around. It’s really clean and other people who have units here are nice too. They also love my dog too. He loves the love they give him.",
"date": "2025-10-18T18:56:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! So happy Cinnamon, Brooke, and Cody made your experience great!",
"replyDate": "2025-11-08T20:47:19.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "687a9043-c3e7-4a22-b5ee-eb0e6c4de492",
"author": "Nemesis Zulu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpMTtvJhrXEioE71Wo2YvP90Z-WFom8pmTLBQLPXpxkegki4znvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "New manager is Awesome and care about you the client 😀.... the complex has never been cleaner !!!!! Gates are working properly!!!!!",
"date": "2025-10-18T01:57:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear our new manager is awesome! Thanks for noticing the cleaner complex and working gates! 😊",
"replyDate": "2025-11-08T20:47:19.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "daff067e-183b-44d9-a1a5-6b76a0996d14",
"author": "Mike William Dunn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpp6fcq27TWobzXYgxIohjO6b9bRAoUPqxZQyhjORyzXz7W10nIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "VERY PROFESSIONAL STAFF AND MANAGER! HIGHLY RECOMMENDED!!!",
"date": "2025-10-17T03:22:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your kind words about our staff and manager! Thanks for the recommendation, Mike!",
"replyDate": "2025-11-08T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bbc3e229-0fff-47dc-9995-32d4a1b596d1",
"author": "Neftali Euresti",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwnLQ2xT4TB8n-2iViTYPEk5OWGGf7oLkv9lTpRs9AegVy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon was professional, knowledgeable and polite with me while tending to my needs. I will recommend Storage Star to family and friends. Thank you.",
"date": "2025-10-13T21:52:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the kind words about Cinnamon! So glad she made your experience smooth and professional. Appreciate the recommendation!",
"replyDate": "2025-11-08T20:47:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3202abd4-3b9b-4e75-bc0f-7f521cb60afb",
"author": "Tabetha Bauer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJrmjGufCcw_9wIonWq2LDtgEB0vvEamWRcH98OYpoNL5lTbEa4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service, super nice, and very clean units!!!! I absolutely would recommend renting your next storage unit from them!!!! Amazing online deals right now as well....",
"date": "2025-10-10T03:09:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! So happy you loved our customer service and clean units. Thanks for recommending us! <3 ",
"replyDate": "2025-11-08T20:47:19.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "f1b58cd0-42a0-45ed-bc9d-67d8d2b20b52",
"author": "jaycee28jc",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtZ8w2qRQ6Yo4Leg9lgWUGl3Mt7kyNIWVTFtidky-9BECz1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cody was very welcoming and accommodating. He showed me how to use the lock and even cleaned my storage before I moved my stuff. He is polite and easy to deal with.",
"date": "2025-10-09T15:17:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful Cody made your experience smooth! Thanks for highlighting his welcoming service and attention to detail.",
"replyDate": "2025-11-08T20:47:19.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "0a8daad5-d7c0-40d2-9d52-51e0d56bbbc9",
"author": "Mike Azzolino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGL3yvHwrNFRE2_lXFJKoYfVDmwvDioWExXRPUmGU98S_1JUyF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff.\nGood price.\nTotally satisfied.",
"date": "2025-10-09T02:42:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Mike! So glad our staff and prices hit the mark. Your satisfaction makes our day!",
"replyDate": "2025-11-08T20:47:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c071c5c0-31ca-4ea5-9b43-a8a60a749613",
"author": "Ricsjoy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUPrzVPE2vdr_m2Sq5FEPNInPJjU6I0RAqyhcw4EpCms10N4LvBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cinnamon was extremely nice and very efficient. I ran into my new unit and I was out of there within 15 minutes.",
"date": "2025-10-06T01:53:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing! Cinnamon rocks and we love hearing about quick, smooth experiences like yours.",
"replyDate": "2025-10-08T20:47:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dc4c6033-55aa-42b0-98cc-32a47ccb7785",
"author": "Kory Jensen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhrapahTzjTbf-Bi-6DZ9OSd1kftuaSTTK-izHEmyvQqNnSek=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Cinnamon was wonderful, she is knowledgeable, patient, friendly and efficient. She made our registration quick and easy and we look forward to renting storage space with Storage Star 🌟",
"date": "2025-10-05T02:18:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing! Cinnamon rocks - we're lucky to have such an awesome team member making storage easy!",
"replyDate": "2025-10-08T20:47:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fffc16d7-0594-4c39-a33d-dbefdbb59911",
"author": "Trevor Hartzell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnWhDn5Qk04gGAAKCeSpJuZ3Kc5beAokCK_htRjkOR00xCeq8M=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cinnamon was very helpful and registered me for a unit seamlessly.",
"date": "2025-10-04T22:10:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Cinnamon makes us smile! So glad she made registration seamless for you, Trevor!",
"replyDate": "2025-10-08T20:47:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5cf4efc3-3a07-4419-a951-1f054eb6fa04",
"author": "jim ford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKO9iLypahvDRLco9AAib5zBAk2bfVRaYAcn5a9IflyxNbapFk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Initially worked with Cody to get my unit. He was a really good representative of the company, in addition to being a real 'stand up' guy.",
"date": "2025-09-29T11:17:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jim. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "567cbee6-7803-4464-850f-b9379f2bd3e2",
"author": "Tammy Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-WxnDDo1vPKqav_HIKsmKTvFB3Pj8wyWU1uTEL0s_eC9EWfY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-15T05:56:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Tammy. Your feedback is highly appreciated. Thank you so much for the review!",
"replyDate": "2025-10-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b50bd84-b774-4ffa-be1e-883942b680ef",
"author": "Debbie Fong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqX848AbibzRqc0dueIwZTveJJ6FlvCBw0rPLVKDmwhLFG5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-03T16:31:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Debbie. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-09-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53f945e4-03d3-4c90-a97e-e429b1870a20",
"author": "Pamela Casey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSH0v-Oh002n_HvFhyURxoD6o00QSqs9orOUcOTn4MAADWmuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service at Storage Star! Clean and safe. Truly a storage 🤩",
"date": "2025-08-18T17:51:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear about our staff's helpfulness, clean facility, and reasonable prices met your expectations. Thank you for choosing Storage Star and leaving us thsi great review, Pamela :)",
"replyDate": "2025-07-08T20:47:21.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "419303cd-213a-4158-86c9-0c28a676f84d",
"author": "Bill Frazier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIuP5a-XbeH3BPgdFYZPjZMVfYBtD5ht_Qx1zxDPcPqRy6mVjwLw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cody is really dedicated to helping everyone",
"date": "2025-08-16T03:34:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful Cody's dedication really shows - thanks for recognizing his awesome work with everyone at Storage Star!",
"replyDate": "2025-09-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4532dc37-2c2d-4caa-99ad-ae94ecf32dec",
"author": "Clifton Hodges",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLumvgzlTZ3_pD-YQQX3qgHLBih8L5We140-DVqAZmNZZz-Lw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-28T01:50:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Clifton. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-08-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c8d69c2-1deb-4567-845a-9d89f39f6e5e",
"author": "Christopher Castro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFz56shJsiVYARR_ibsfyrTshG77tSffsROWt3ZLv2ZK0z3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I want to thank Cody at Storage Star for all his courteous help and advice. Cody is an asset to Storage Star and is good for our community.",
"date": "2025-07-26T16:47:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about Cody's courteous help! He truly is an asset to our Storage Star team.",
"replyDate": "2025-08-08T20:47:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8ac23291-2e73-4711-bfe2-b2e5285b5efa",
"author": "Nope No",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVopgYGoAuFb5dfFpinXPSlcwXYP3-mX4Tli0TFx413jgx_XH7q7A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So far my experience with Storage Star has been positive, professional and quick. Cody was on top of all of my questions and put confidence in my decision to keep my belongings here. Moving can be a very stressful experience. In my situation Storage Star marked the spot where stress was not present.\n\nThank you..\nAV",
"date": "2025-07-26T15:36:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful Cody made your move stress-free! Thanks for trusting Storage Star with your belongings, AV.",
"replyDate": "2025-08-08T20:47:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07418ee6-1dc8-42ba-a901-9c0991623f03",
"author": "Ken Stalker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmwVyoEuc-cQy-3UyuBYlhaCWK5zC6ffk-gdbjD2Vdj2dpBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was a convenient and easy place to store our stuff while moving out of state. Cody made the whole thing easy and was always ready to answer any questions we asked.",
"date": "2025-07-25T04:38:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear Cody made your move smooth! Thanks for trusting us with your storage needs during your big transition.",
"replyDate": "2025-08-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28d256ec-236e-4d73-affd-3fad3507c651",
"author": "Joyce Jiminez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwz7V6I-IuNcThnHupiCWbCNlMXaIEnFSzWlfAhDtTXBhQhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store your stuff. Gates open early if you need that. Cody, the Storage manager is very helpful, courteous and friendly. Will definitely use them again if I ever need to store contents again.",
"date": "2025-07-24T01:53:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing! So glad Cody made your experience great and our early gate hours worked for you, Joyce!",
"replyDate": "2025-08-08T20:47:21.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "392df348-9502-4a7b-8481-091afb86cd97",
"author": "Vivian Nodal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWN5JMvAKtYe61_9DVNDDbYIaqs6fj9kQxOfFcgt7beL-1HOXJt=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a fantastic experience at Star Storage facility thanks to Cody .He was incredibly professional, friendly, and knowledgeable. From the moment I walked in, he made the entire process smooth and stress-free. He took the time to explain everything clearly and even made sure I was able to access both the gate and my unit before I left. It’s rare to come across service this thorough and genuine. Highly recommend!",
"date": "2025-07-19T02:10:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your fantastic experience with Cody! Thank you so much for leaving us this excellent five-star review, Vivian! ",
"replyDate": "2025-08-08T20:47:21.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6b100d92-8f48-40a4-97d9-c3648da7e9c1",
"author": "Cornelia Farm Photographic",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-TR3AmLg27vNoXSYXggZ2WG-Ms5UK0xgL70uvG2-iTn5QCNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, Organized, Friendly, Fair Price…what else can you ask for in today’s day when customer service is often not what it once was. This place is great!",
"date": "2025-07-14T03:02:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear you found us clean, organized, friendly, and fair-priced! Thanks for leaving us the five-star review, Cornelia!",
"replyDate": "2025-08-08T20:47:21.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3a81561e-d75a-41fe-a81f-8ac528a27ccb",
"author": "Wendy Madsen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXatHTQ_q47XbXC8roK1uFzFnIVZzSOl9zajKcqxuwHjybKUUry=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Cody is very nice, takes your needs into consideration, very knowledgeable and knows his job well, Thank You Cody. Very clean and I feel very safe storing my things here.Would highly recommend to anyone who is interested in getting a storage to go here",
"date": "2025-07-12T21:15:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear about your excellent experience with Cody! Thanks for recommending Storage Star Rio Vista, Wendy!",
"replyDate": "2025-08-08T20:47:21.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "6a7f1bfc-296f-490b-bd25-4849bc617638",
"author": "Eric",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLt3ZhFza0wjl7tuvfgf0UrS3iRmeX6NqS6zemJ2BzsCk2g8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Young gentleman was efficient and thorough gave excellent customer service. Thank you.",
"date": "2025-07-10T02:00:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "It's great to hear about our team member's excellent service! Thanks for your five-star review, Eric.",
"replyDate": "2025-08-08T20:47:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c283df50-4992-4a7f-958b-e016823b8510",
"author": "Lance Schlichter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVY-celEKKtNpwg_okq90_TwyEBQUYB0xPfsCT-CqPpP4Hadii=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cody is very pleasant to deal with and knows his business.",
"date": "2025-07-09T02:21:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear Cody's pleasant service and business knowledge made your experience great!",
"replyDate": "2025-08-08T20:47:21.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f31fd23f-b503-46ce-8ccc-ce113cccec7b",
"author": "Tanya Hannebohn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQGwz2ozspx2dOSx3FpjDUS_Adr9OzA3qteZNZ23diCnxAVZJl=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great prices.\nAlways friendly and helpful.\nThe best place ever that I used for storage.",
"date": "2025-06-28T14:50:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear about your positive experience with our prices and helpful service. Thank you for choosing Storage Star, Tanya!",
"replyDate": "2025-07-08T20:47:21.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "163e2786-92d0-4255-9066-d2dd27653d80",
"author": "marie rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiI3MF1QCtwskO5KRdyzJE9EfWt9oJDqPac9XleiwNrljKMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly service, very clean facility easy access.",
"date": "2025-06-21T02:16:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your experience in Rio Vista, Marie. Thanks for leaving us a five-star review!",
"replyDate": "2025-07-08T20:47:21.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2599a958-a093-40cf-8d0e-3ab001d391e0",
"author": "Eldon Yekel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRs-L7lmyrQpScnW37T22FplCZuabAVcI2q4xQTNKRCZBkag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cody, the manager there, is outstanding! He is extremely helpful and knowledgeable. Keep up the great work Cody.",
"date": "2025-04-25T02:19:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive feedback about Cody's service. Thank you for sharing your experience with Storage Star, Eldon!",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6c89d4e6-31fd-4ca0-a5b1-0caed67fb570",
"author": "Nathan Kincaid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJE-isQhnVF9sJHHf8vPWCf-DQXZ4HErfGfiPjocdqHa5lQpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff member that helped me was very attentive, even went back to grab a broom to Clean out cobwebs",
"date": "2025-04-24T19:43:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Nathan. We appreciate your feedback and are glad to hear you had a positive experience with our team!",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b8780d62-daf4-4b6c-bd00-a45aa8b2efb0",
"author": "Scott Sylvester",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQqsp63RiFyl5xLw30onPiTf8C3gvAzWpcpF898HXYANd7Og=s64-c-rp-mo-br100",
"rating": 4,
"text": "Storage access was very easy with the app onmy phone. Unit was inside, so it was very clean. The billing process took a few months to get right because I didn't want auto payments. The monthly fee seemed on the high end of the scale. But all in all I was pleased.",
"date": "2025-04-24T17:33:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Scott! We appreciate the review.",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "0f23edf2-9915-4e33-a0d7-ca444042d312",
"author": "Laura Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSwV1KS23LnK_rHv54Z05dIAloVpurDeVclZ8N9quZSIl9SMOVpw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cody was fantastic- I showed up with my movers & their truck. When we pulled up I quickly realized I rented a size too small so Cody took care of it quickly & efficiently.\nHighly recommend!",
"date": "2025-04-24T16:16:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad to hear that Cody was able to help get you in the right unit, Laura! Thank you for your review and your recommendation!",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8be46ee2-fd3a-4373-ad54-83dd7f8e987f",
"author": "Noey DeSoto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLkawFf6l1gkhG7gVijLe4mLmDQRegNUnahqVO05F140Bdow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always clean, staff is amazing and friendly.",
"date": "2025-04-24T16:12:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So happy to hear this, Noey! Thank you for leaving us a five-star rating :)",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9e5510ed-9a84-4899-a320-7029602cf53f",
"author": "Sam Aper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxMMvSnynuKx3HwHWoUgr7lAdumJ4ST6RWuVzkSdflR3VViBPh=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-04-24T16:02:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Sam. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b6ad067-9420-4c99-8d03-58c8fe3742ff",
"author": "Stephanie Searle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrvqYx8m_eTRKDYgZjs5-ISfrZbCu0ihPcpGoE8edbmxmHnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The property is unusually clean and well maintained. Cody is personable and takes his job seriously in a friendly manner.\nHe is a pleasure to work with - a 5 star employee!",
"date": "2025-04-18T15:03:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the review, Stephanie! We are so glad to hear that Cody made your experience with Storage Star even better.",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "09aeec7b-641a-4e18-b1d6-4b2094853d06",
"author": "Steven Hallstrom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2jO7AIJHgpg-i173U_2KScS9ALqM1OAsWBXWXokM56yYNpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Beautiful facility and everything is brand new with electronic locks! I feel very safe! Price is awesome!",
"date": "2025-04-07T19:51:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable. Great to hear you feel safe and pleased with our facilities. Thank you for choosing Storage Star, Steven!",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "ceab57cd-fe82-49b0-86d7-790d2fcd936e",
"author": "MARK LUHN",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGCkcTCl19rbMo8n6yvCRDWKIC7drMV6-OqmcE7QqESyqRxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cody was very professional and helpful. He showed us the different kinds of storage, different sizes. Showed us how to use the app on our phones for easy access also. This storage Facilty is well maintained and very clean. I highly recommend! Thank you Cody !",
"date": "2025-03-27T03:31:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Mark! We appreciate your recommendation and are glad Cody was able to assist you.",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ece90cce-78f5-4dd5-acf6-e802d05ef82c",
"author": "Lisa Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-cE8WMfX78gJukNc3d2oUjNh8pVrKstNYoF8aqJVGzSXN8Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We rented from Storage Star for just over a year. We dealt with Cody for move in and move out. During our time there we noticed Cody's meticulous attention to detail in his paperwork, and in the cleanliness of the units. He responded to calls in a timely manner and was always professional and personable.",
"date": "2025-03-22T03:52:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your experience with Storage Star, Lisa! We appreciate your positive feedback and are glad to hear Cody provided excellent service during your time with us.",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "43f774d5-e700-43d3-98c0-7aa71a970e67",
"author": "Patti Malladi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbBUzLWvt-qRFr-k_5cPkh1zzkr7-XJ1AmQP7HF_WqgdEUshI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-11T01:51:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Patti. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5735b411-ea6b-4e20-b3da-1b402736912f",
"author": "Randy Weis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrqSGFV4dvSYlRmPQ1L7EU98xPf5OmpA28-oOEdxJFseYi0zA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Employee was very polite and handled the the business of the storage contract. Everything very good appreciate his honesty Professionalism The guy was very knowledgeable and took care of me start to finish. Thank you very much",
"date": "2025-03-10T22:16:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience is greatly appreciated. Thank you for choosing Storage Star Rio Vista.",
"replyDate": "2024-07-08T20:47:24.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7c2d7f00-edfe-4ca4-9fe1-f4fe66e3324e",
"author": "John Michaels",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKn9lYmnC46mTvl_TtNLTlu247DPsBFCj616Xet4E47sTLmZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great prices, and move in specials. Very clean units. Cody was awesome at helping us pick out the perfect size unit for us at an affordable rate! 🙏",
"date": "2025-03-06T21:09:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the stellar review, John! We are glad to hear that Cody was able to identify the right unit for you.",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "f259fd34-e7ba-4bdd-8512-b22b7e7cca67",
"author": "Kariem Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXzs-xsoNYM0aD4MSaB5fPU3XNaQtUtWJ_U6xJGDoOHT5y0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Moved in about a week ago. Great Clean Facility. Brand New Electronic Locks 🔐\n\nCody showed us the place and he was AWESOME\n\nGot us SIGNED UP & MOVED IN within MINUTES!!!\n\nSERVICE WAS GREAT",
"date": "2025-03-06T01:00:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We are glad to hear that you had a great experience with us at Storage Star. If you have any questions or need further assistance as you begin your storage \"journey\" with us, feel free to reach out to us at (707) 298-2220. And we appreciate you adding some photos of your unit, too!",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "48372731-0889-4379-b372-64eeff5dd2df",
"author": "Rachel Lordrehn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDY2Vi69dab8i555j0uTU7GjinwjRJcF26QsgqQ4Wq2DVfC621=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cody was extremely helpful and politely professional during the whole process. His customer service support is quality and effective. I appreciated his help",
"date": "2025-03-05T02:11:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the five-star review, Rachel! Wonderful to hear that Cody was able to help you out during this process.",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7b0f5e18-56b5-4b05-8bdc-fe118a0f1367",
"author": "Autumn Delicious",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH1X7dCpTtGrW8thfYM2mjouzR9ow2cV0Wl2T8svKgmkZ8Cyo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Called on a Sunday, met Cody next morning, signed paperwork within a few minutes in the most simple and complete way.ypu could hope for. And at an unbeatable price! Thank you Cody and Storage Star!",
"date": "2025-02-19T01:56:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated and we're so happy to hear that the process was quick and easy for you! Thank you for choosing Storage Star, Autumn!",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "df43c51a-7d8a-4a30-9dbb-d1df29ed9720",
"author": "CoCo Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI09Dw-tK9hvXegwisPGQ-FQL6UMAge8IEZ634GqiNFodGWDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cody was informative, patient and answered all my questions. The car space I am renting was clean. Exactly what I was looking for.",
"date": "2025-02-16T08:34:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive shout out about Cody, CoCo! So glad to hear you're happy with your vehicle storage!",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5b2b4f53-11b3-457b-83a9-14fed9241444",
"author": "Diyan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFt5FxHJ1WG4fsoVvHBw7QswA6HPb06Gw-UdO6-GnlOfnx3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager, Cody, at this facility goes above and beyond to provide excellent customer service. He’s very patient when he’s got multiple customers in the office and treats everyone with respect. Does a great job of running things.",
"date": "2025-02-06T01:12:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback, Diyan. Cody's exceptional customer service is truly commendable. Thank you for sharing your experience with us.",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e8ac5e24-8738-480e-8374-19802b8ac765",
"author": "Jill Warren Gaerlan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyrbbc9EjLLbzXL1oDw4_dr3VgjCAq1Y34QHGxEZfzWTgvCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love it so far. Conveniently. Easy to get in and out of the gate with the app. Clean, updated facility.",
"date": "2025-02-05T07:03:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your positive feedback on our convenient and clean facility. Thank you for sharing your experience and for choosing Storage Star, Jill!",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "fe1c64f5-d5a5-4e55-a814-cf36e6e73d63",
"author": "Monte Yates",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcW4Ia-3WvpXvE60kHp4hTLaMApM5__8PK5ZJDiUhDNGYRX94=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility; clean units, simple access with good hours, plenty of room for vehicles moving in and out. Manager is friendly and easy to work with.",
"date": "2025-02-01T02:31:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a13593b9-2704-486c-8894-986ad8ab3a5a",
"author": "sco monroe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWKmZCtOVgVn9RuiD_N8s4sdvgecEFaLNBD40DAezRjn_0ggUv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love thos place very clean and orderley. The workers are very perfessional, kind, patient, helpfuland on top of there business i was helped by tray and everytime i call its the same best service every time. No complaints and i will recommend my friends and family as well.💎👍",
"date": "2025-01-30T22:25:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2dad9166-6629-43ac-9963-2589c0b20d94",
"author": "Michael Sabo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOW6Sen64cuMI3-IaF8DnMztXgPuwh-e0GLq0ip1k2qgi9IA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve had storage lockers 20/30 foot containers From lodi to Hercules five or six different companies for decades STORAGE STAR is hands down The best facility I’ve ever dealt with beautiful clean facilities in Rio Vista, the manager fella and the gal I met when I signed on were professional knowledgeable, polite very accommodating. They’re open till 1030. That is just a huge plus I use my storage units for tools and materials, depending on what sort of work, I’m doing as an All-Star all trades craftsman different types of tools required can’t carry them all the easy access access and gate hours make my life a whole lot easier…… storage strapping is by far way above the bar\"”",
"date": "2025-01-16T00:57:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "7a983a6a-d6d2-40be-b70e-efd259c06003",
"author": "Justin Vulgamore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmkzgdScDpGcqRSN7dM-1i38LkRmM0MNPaHigcCe9CKNMbzw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cody was great,very helpful and knowledgeable.",
"date": "2024-12-31T18:58:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0068b3e-19d9-4f29-a8dc-b2aaf19cc6cb",
"author": "Maria Colbert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpeZzLdDViQs1LGJOP_Kl9quoQY5Nes_rEf6oDzi_w5sQlrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cody was awesome!!\nHeld the door opened for us when we first arrived. He was super helpful and informative.\nThe facility was super clean and everything was brand new !!\nI highly recommend this place!!",
"date": "2024-12-31T18:36:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "20bf6e64-26a2-4470-aef0-41ea40259d23",
"author": "Michael Deocampo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHHwxYMNKNvVbJTHqZL1pv1t2AsLWLe1IyL0tD3m53wSt0gA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cody, very pleasant customer service!!!",
"date": "2024-12-30T22:57:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6ed4f0b1-9f13-472e-89f2-ca975ee511c9",
"author": "Addy DeSoto",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHNqix5E9TSoWiDdL_ti_jz2fzCnr8gPsiPxU4w1JI904JraAnDw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-12-30T19:09:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Addy. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c72f16e-6bc5-40be-be8e-c93eca2e6da3",
"author": "Brad Driggers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWih3om2JytcW-o4uJ6nOsSf3dPr7wikDcGYu393wezpnlPvS4t=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Well designed, clean, safe storage facility. Cody is informative, energetic and professional. Great place.",
"date": "2024-12-24T05:11:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0b3d8425-6a29-4762-a927-8a3f240c549e",
"author": "Lance Chervony",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmZlrbQ0I5_IY51uAXLs-KnfLZskWO422ps_j67YJaWAFbhhB2=s64-c-rp-mo-br100",
"rating": 5,
"text": "We experienced great customer service in a timely manner. Witnessed a exceptionally clean storage facility. Cody is the employee who helped us through the process of renting a storage unit. Thank you Cody, we left knowing our belongings are safe and sound.",
"date": "2024-12-19T14:00:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "90ae81c1-dad3-4e36-ae1b-91b949b40d66",
"author": "Dianne Dobbs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-BYjq--4BC4OwO9jhtre_R9Id1Zw3JYp5DU1ORU4ZtDho4Ak=s64-c-rp-mo-br100",
"rating": 4,
"text": "Overall very good experience except it wasn’t clear that there isn’t an attendant available onsite on Mondays. Otherwise, great staff and great facilities.",
"date": "2024-12-03T04:15:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Dianne. Thank you so much for rating your experience with Storage Star so highly! ",
"replyDate": "2024-07-08T20:47:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c337122-9837-4cc0-a6c5-cbc3150b96e3",
"author": "Chris Velasquez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWALGp9fXUxXe-dQcU4gJGw03ndGkNHuL7-YObKcKriUne2wR6F=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was really great talking with melissa she answered all my questions and went above and beyond and I would definitely tell my friends and family to come to storage star and she was really great",
"date": "2024-11-27T23:26:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "523ee9b8-a7f1-4ddd-b59d-8d8302f9ef01",
"author": "Jacob McCabe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPUuRF1QNdGDrjO2oqgVsZ-Bdol0_Z3mFGYK5Mg7yTAxt8nxsL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cody at the Rio Vista location helped me get a storage unit sorted out. He went above and beyond to meet my needs and made the process smooth as butter, if you’re reading this, thanks man!",
"date": "2024-11-09T17:20:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f4a95875-ca4e-4b83-a49a-6ec644a412b2",
"author": "Mylene Arda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIK-QfH0A_KnhhiKLRXs23OYZ_bBD0Z5CDyvamSjMYtoy13Nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The apps make the transaction smooth. The customer service provided was awesome!",
"date": "2024-11-04T01:57:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "f1cac0aa-0eff-42d1-97b4-f998fd1770ec",
"author": "Maria Rosa Celis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLa_6e9ygpuHUZMZ4H6G7M7APYjsxdh18DSQ_kTOdi0NB9UUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Very clean space.",
"date": "2024-11-01T14:23:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ecf4e527-5fe1-412c-b04b-6a3306eed491",
"author": "Fidel M. Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLG-4RNdYCbJJB_ysepI87tmSJE6ZQo6EnVozU5vI73Gje43Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cody is awsome! He made the entire rental experience a breeze! He is very knowledgeable! The facilities at Rio Vista are well cared for and I would highly recommend Storage Star to anyone!\n\nThank you Cody!",
"date": "2024-10-28T02:00:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear about your positive experience with Cody at Storage Star. Thank you for recommending us!",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "89ebcb6e-8be3-4934-839d-0e57fd9dd824",
"author": "Catherine Poston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbDSxFZZnwbKZ5LBT4vBJVeK8bekyEBhc9YgjKF0vmUo52xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Corey is top notch !",
"date": "2024-10-15T00:47:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "20bb014b-e95e-4635-b095-357da2e07a35",
"author": "Jamee Wall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7w8f57ahmv6Ofwb0cENk_p4_epXprjygDU5hpZl8zocTKSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cody at the Rio Vista Storage Star was very thorough and courteous.\nThe price for a unit is much more affordable than what I was paying in Dixon.\nThanks Storage Star",
"date": "2024-10-12T01:56:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e322b474-e8d0-4f7f-b1d1-9d887680df34",
"author": "Kurt Arsenault",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLB-M-znQ-X06onyl5cTt6ZBvQMIxfSlSPObOk6qDgTAf1gcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean facility. Staff (Cody) was very informative and patient in answering all my questions. Highly recommend",
"date": "2024-10-07T01:52:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3a047db5-b13f-4da6-8a53-64571123b074",
"author": "Dante Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpMXq70P9dL-MjcgwIPM73FzNozyBIrYQuB5dnCB1OO9uBiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Experience. Cody helped me secure a unit with ease. He was extremely professional from beginning to end and very knowledgable. I would recommend storage star for anyone looking for self storage.",
"date": "2024-09-28T00:09:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear about your great experience at Storage Star. Thank you for choosing us for your self-storage needs.",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "535429b3-c597-4293-8d9a-ae88cf3954a1",
"author": "Jessica Cornelius",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzeVn9jYDwhg4QGMcfL-CAaRrMt24eva5qBgeQ6vydjx2ZfCVp=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2024-09-23T13:38:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Jessica. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2025-07-08T20:47:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7f89e04-ae92-4f5a-b96d-f1d4d65ac8ef",
"author": "Judith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcm9SMEj3y3c3kZfB1UTkssi1mfTGwWFLu63cDbCLGB1BDHSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The sign-in process took longer than I expected, but overall a very clean, well-run place.",
"date": "2024-09-18T17:47:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c73b1bf7-6e8e-443b-b1e2-96b56020263f",
"author": "Juan V",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXR18GT2hYI4no0I0m-Rx4p8OoLCa4FoOthIk0klzgLg37LVVy7=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Quick and easy to rent a unit. Facility is very clean and organized with very helpful and kind staff.",
"date": "2024-09-07T12:43:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "66ea8dee-1e33-457f-a22e-8487257b22a2",
"author": "Kris Ordaz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4jwB27-Wo7iBKa2s-QW_igzV4WpX3QO_yRf9EY2ck_bXdr0M=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nothing but a great experience. Cody is extremely helpful and supportive of any needs. The storage facility was always clean and properly working on each visit. Easy access to the gate and unit with keyless entries. Would definitely use this place again if we need to store anything in the future.",
"date": "2024-09-03T04:17:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f8b0ca34-0266-40d9-afe1-c162e728bcb8",
"author": "Gail Gaines",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUS6yGpuRiaZYWhXDqhwKS4irFXzDTuD6Eh5PRn7p4AbmOLzvdR=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is awesome. Very clean, friendly & fast service, just what is needed at this point of my life, patience .Cody was 👍 Thnx so much for your service in a timely fashion.",
"date": "2024-08-06T19:00:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience, Gail! We are honored to have provided you with clean and friendly service.",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8d1bf6f9-db85-4b43-a554-d61dc137f329",
"author": "Jesse A",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbNBznXJ9MYC_oQhCJgwI2x-cjL8OydFjITrEgIkKx_xQ2yA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storage facility is very clean and well maintained. Cody the storage expert was professional, friendly, knowledgeable and very transparent. The rental fees are very reasonable.",
"date": "2024-08-04T18:03:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your review. We are thrilled to hear that you found our storage facility clean and well-maintained, and that Cody provided excellent service. We appreciate your feedback!",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5dc95d36-77c3-4731-9186-76c7c2a15c54",
"author": "Catherine Ellen Poston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3iVbYmc9FVFJfU8eIXJj2QFwIOuJONvGYtCuQY7-ajWuyinw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful young ! A true professional! Cody helped me throughly! Cody is a wonderful representative of your corporation!",
"date": "2024-07-26T19:35:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the wonderful feedback, Catherine! Cody truly is a professional representative of Storage Star.",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "edb25c53-dac5-4455-b935-a2b5668c8a8d",
"author": "Gordon Hetterscheidt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8rRi52JO3heeBelcYBh4UvpMnsalTCPhYSTUKcnyWzTgfnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, reasonable rates.",
"date": "2024-07-26T17:52:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear you had a great experience with Storage Star. Thank you for your feedback!",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "af7f1ee5-b1d8-42a5-bf66-f058d49f3cc3",
"author": "Meg P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLB9PGUTUdKbCeiKPuGSUV8GRsm_Of_YarwcO2AGDHKQ7in6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, great service. Cody was super friendly and helpful with going over the basics and finding our unit.",
"date": "2024-07-23T23:58:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear you had a great experience at Storage Star. Cody is indeed super friendly and helpful. Thank you for sharing your feedback!",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8922fee6-91c5-44d0-b9f9-88094bb81eaf",
"author": "Kevin Lukan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlU0TZjXBKOTT6CNomuGfveVoq8in0bpzqCt8KNkd9WOHfw2U=s64-c-rp-mo-br100",
"rating": 5,
"text": "I contacted Storage Star and explained what I needed. Cody was very helpful and made the reservation over the phone. Upon my arrival to the facilty, Cody showed me the units which met my needs. The registration and paperwork was lengthy but thorough. Storage Star is a new facility, very clean, paved and wide rows.",
"date": "2024-07-16T11:46:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear that Cody was very helpful and that our facility met your needs. Thank you for sharing your experience.",
"replyDate": "2025-07-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a68d311e-390f-4351-94b8-debdb2ad9d1e",
"author": "Romel Cordova",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsePXW490aM1QDTNrjKHN9nKul802y1evx7Vsw02Z5f6AEzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-01T18:10:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Romel. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2024-07-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cae0ef7f-01e3-4abe-91f9-f0dfae669604",
"author": "Kimberly Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHLOa3Gwhkr1rEn807R2B4BwmYYKB6P0qMKezyPA9RWYGmxQpo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy access to storage. Never had any issues. Cody was always helpful and friendly.",
"date": "2024-07-01T03:21:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear that Cody was always helpful and friendly during your visits to Storage Star. Thank you for your positive feedback!",
"replyDate": "2024-07-08T20:47:25.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "62de4ba3-0d17-4998-bc34-d6b44ae13c2e",
"author": "CHARLES Penn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPc_QhD8ClFBDWXE_7btYcHXRLi31ho9-wbJBnHsex4jwpxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service was great. I live in town but work on base, Cody had a day off and I gave this gentleman a call and told him my situation. He said don’t you worry I’ll come back to town and make it happen for you. He gave us a tour and got us in the system and ready to go with in no less than an hour. This man deserves more than what his getting. Thanks again Cody.",
"date": "2024-06-23T17:54:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words and are thrilled to hear about your positive experience with us. Thank you for choosing Storage Star!",
"replyDate": "2024-07-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "328cde03-340a-48ce-bd1c-ae141c8036e5",
"author": "Shayna Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXF6X3maZan6xVblg2U_EfrTnCee-aA7R8UAhhUEK6_OEXIhS4dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "A vulnerable time in my life... A lot of changes. Which is why I needed a storage unit. Cody was so helpful. Clear with what was needed of me... And extremely kind. I am so appreciative of his time and care that he led with in helping me with the unit I needed. Thank you Cody! Thanks Much Storage Star!",
"date": "2024-06-23T02:27:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience is our top priority. Thank you for sharing your feedback and we're glad Cody was able to assist you during a vulnerable time. We appreciate your kind words and are here to help with any future storage needs.",
"replyDate": "2024-07-08T20:47:25.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "c95e737a-0773-443c-b714-9c486c932044",
"author": "Kathy Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1CUMnJNgy0Cuk3oXLiwMNshO6aH2BovEkad7e4w9ZZ-H2bQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Whatever compensation Cody is receiving it's not enough! He does an amazing job. He's so knowledgeable, polite, respectful and conscientious. I would recommend Storage Star to anyone because of him!",
"date": "2024-06-14T02:22:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for recognizing Cody's exceptional service at Storage Star Rio Vista. We are thrilled to hear about your positive experience and appreciate your recommendation.",
"replyDate": "2024-07-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fbca7c16-530f-4fa5-aa3d-6f6519b664e3",
"author": "Shaunte Sosa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJr8y5_b1QxT8iCkMZ3KOq6vyrKFYXDLjvnlMiWxUHyGJPtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Go see Cody. Cody provides the best customer service I’ve experienced in a really long time. From day one, been super pleasant even during some of the glitches they’ve encountered being a new facility. Thanks Cody!!!!",
"date": "2024-06-12T19:53:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear about your positive experience with Cody at Storage Star Rio Vista. Please contact us for further details. Thank you for your feedback!",
"replyDate": "2024-07-08T20:47:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f44b3804-da02-459c-b0fc-bc6b0aefdb34",
"author": "richard salley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSRoqzuobDO_lwYF91dqtt4Iyso2yDbsQupy9joG2TGpmA6r0=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience renting with storage star Rio Vista. Cody was always very helpful and friendly. I would rent with you again.",
"date": "2024-06-12T13:11:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear that you had a great experience renting with Storage Star Rio Vista. Please contact us for further details at (707) 298-2220.",
"replyDate": "2024-07-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47cf1dd7-2ced-41d1-a0d8-994e81be5e8d",
"author": "Shana Holmes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcXO09VU8Pzep83ZXqeg9vZxoGEUZSrCG_Q8LZ0JGGL8oJncpX=s64-c-rp-mo-br100",
"rating": 5,
"text": "My husband and I received prompt, personable and professional service with Rob. We were also very pleased with the cleanliness of the storage facility.",
"date": "2024-06-07T13:36:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with our storage facility and service means a lot to us. Thank you for choosing Storage Star Rio Vista.",
"replyDate": "2024-07-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "00dea9f9-e50d-4e57-b4da-6aa07fcf8201",
"author": "Josh Conkel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIG9d1IaF5DLc9v-bkGuCuTca9Qo2n1IglF2zZcjWkytP56-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very quick and friendly setup, and clean units.",
"date": "2024-06-03T15:23:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Storage Star Rio Vista. We're delighted to hear that you found our setup quick and friendly, and our units clean. If you have any further feedback or questions, feel free to reach out to us at (707) 298-2220.",
"replyDate": "2024-07-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "11f20e4e-b3b6-4bf5-92f3-4a9e215b00f8",
"author": "Susan Correia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIM4rf7Kcnm5Wn9bc_kTWdddAcXETzj5XZtWY9vLVxlPI48aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and clean, great manager, and i like using the app to open doors! Very handy!",
"date": "2024-04-12T00:27:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that you had a positive experience at Storage Star Rio Vista! Thank you for your kind words and for choosing us for your storage needs. If you ever need assistance, feel free to reach out to us at (707) 302-0276.",
"replyDate": "2024-07-08T20:47:25.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7aeb9d3e-bb3f-44c2-b3b5-e20e15e86509",
"author": "Charles Barnkley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsjEsUzIVZ7zpigu8knT8q6eSnhTvvh5Qf-jWBT3PyY3kVCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager on site is great, sorry I forgot his name. Super helpful. Great attitude and helped me get my storage unit in 4 min. Thanks!\nEDIT: Just read someones review. Yes the manager is Cody! He's great!",
"date": "2024-03-22T22:16:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your feedback and are glad to hear that Cody provided excellent service during your visit. Thank you for choosing Storage Star Rio Vista!",
"replyDate": "2024-07-08T20:47:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c291fc9b-9618-4823-8a1d-29bc241e24a8",
"author": "Ruth Luetjens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBlojYTnc_4H4WBY68MVf0ICK9I5itVOGuEiOc8aDri-bGYkLi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We needed a storage unit in a pinch and we're able to get into one right then. Cody is amazing. You really saved us.",
"date": "2024-01-29T12:01:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ruth. We must have done something right to get such a good rating from you. We really appreciate you taking the time!",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c713fe0-b9d8-4a2a-9d24-44f1e02cb4f7",
"author": "Ray Rexford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpRz5K37L4-Gi9A4B3dQnGG0zYRxmOGcd9RkKHuNxVIxQhpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place. And helpful staff",
"date": "2024-01-19T23:50:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Ray! We're glad to hear that you had a great experience at Storage Star Rio Vista and found our staff helpful. If you have any further questions or need assistance, please don't hesitate to reach out to us at (707) 302-0276.",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8d71ab92-8488-41b7-a295-34bd323f7c13",
"author": "Stephen “Steve” Meiers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2hQNEbPDNvKWaEAoYFRYfpsXYFX5gu-FCo4oFhLrrYbZ9Hte9gg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very informative and helpful staff. Nice tidy storage units with security cameras and codes gates",
"date": "2024-01-16T23:21:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Stephen! We're glad to hear that our staff was informative and helpful. We take pride in maintaining our storage units and ensuring the security of our customers' belongings. If you have any further questions or need assistance, please don't hesitate to contact us at (707) 302-0276.",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ed349155-e421-4480-ad27-0621230bc6a0",
"author": "Donna Ray Schlichter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpn1DDqoMsj6XGe-pAMoEpdTt6bVEZM5Tng6eiYTT78XxcLDJ9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cody is so helpful because he knows the job and is willing to take the time to share his knowledge with us! We’re grateful! ☺️ Thank you!",
"date": "2024-01-12T18:28:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Donna Ray! We're thrilled to hear that Cody provided you with excellent service and shared his knowledge. We appreciate your feedback and are here to assist you whenever you need us.",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e3f0e425-1f77-4503-877d-e50d2b31adfb",
"author": "Nicole Parrish McDaniel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqgvJ64it9GxJDSytPnXfQtg7gDtb9n0vkyhnGNxrNyEXGprfUlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a pleasant experience. Cody offered my dog water and was efficient.",
"date": "2023-12-10T00:28:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Nicole! We're glad to hear that you had a pleasant experience at Storage Star Rio Vista. We strive to provide excellent service and it's great to know that Cody took good care of you and even offered water for your dog. If you have any further storage needs in the future, please don't hesitate to reach out to us.
Sincerely,
Storage Star Rio Vista ",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "52587b3c-b1a4-4eab-bd98-4b4d5ab9f41f",
"author": "Andrea Butcher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUb54O0n4xsttd8NDbPC6gP4RmNoXTeEn3JBP_IeEA9fGJFKLen=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well Cody helped us and he was very polite and I I would suggest that they make him supervisor he's going to go a long ways",
"date": "2023-11-17T00:15:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Andrea! We appreciate your kind words about Cody and will definitely consider your suggestion. If you have any further questions or need assistance, please don't hesitate to contact us.
Sincerely,
Storage Star Rio Vista",
"replyDate": "2024-07-08T20:47:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}