{
"summary": {
"average": 4.8,
"total": 381,
"distribution": {
"1": 13,
"2": 1,
"3": 2,
"4": 10,
"5": 355
}
},
"reviews": [
{
"id": "e6a249a8-1b38-424b-8a37-a669dfb96698",
"author": "3mptyThrill5",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPyf_wXHlKHxsjmVXm18OhnvN1ywSdvZ9f73ayzgmeufLsg6S5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe is an amazing person to communicate with and I would recommend everyone else just so they can share the experience",
"date": "2026-06-25T14:24:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your positive experience with Joe at Extra Space Storage. Thank you for sharing your feedback, 3mpty!",
"replyDate": "2026-06-26T00:34:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c1974385-d067-446a-a91c-020214e4fd18",
"author": "Adam Zieba",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_Z96OMlxIjdr69Xr8ZNNZ8uGS_tQ73ipmwrI-feHKzWrop-M=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe is a great guy to talk too. Couldn’t recommend him more.",
"date": "2026-06-24T00:52:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for the kind words about Joe! We'll make sure he knows he's appreciated, Adam.",
"replyDate": "2026-06-26T00:34:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3745e773-0387-4f81-a833-73ba7cc8d566",
"author": "David Solomon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXThXVmVoGLx1kiO7PS6dZBDCwdLw23FKNicWLkoUPsDPfgTbap=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a very smooth experience with using the facilities here. Was able to take advantage of their offer of the first month free of storage fees. I'm not using a climate controlled unit. Decent, well maintained, and reasonably priced facilities, with responsive staff who are helpful and quite practical. Special shout out to Joe who helped me out efficiently and with patience! You made my experience very pleasant.. thank you.",
"date": "2026-06-23T18:56:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, David. We’re glad to hear your storage experience was smooth and that you found the facility well maintained, reasonably priced, and supported by a responsive team. We especially appreciate your kind words about Joe and are delighted he provided patient, efficient service that made your experience so pleasant.
",
"replyDate": "2026-06-26T00:34:15.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4a496f8c-3827-4e05-8383-1ba6142ab0ff",
"author": "Dead Master Joe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrh0as7yYqKAF8YINNjJzAqYgYrvb07s-IHK_vHBaWFCXjl2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-23T15:18:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Dead! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2026-06-26T00:34:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "23f773dc-ede6-47f1-9fcf-6237f3fdfa99",
"author": "Stephenie Bilski",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHCtvfQQJRhAoElF6vr6UbM8K1Z4h4KxPDs6QrxRwGgN1u7yZbfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-11T19:04:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Stephenie. Your rating means so much to us!",
"replyDate": "2026-06-12T00:34:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0aa2073-2772-4d75-bdd0-309a8db23f77",
"author": "Dominick DeMarco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUFNMEXtZ-uj8daMc0ZWDmkYVS0-_s_doSMrtKNs-4rdWUzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-23T15:45:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dominick, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2026-06-10T00:34:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db078ac1-b05a-4373-b1b5-b493f3e79edc",
"author": "Evi G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUQC-p-0WAYzOZyEZcnwlSE5nj7Bi82qZ712JEb7wQx0Hpi4c=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a wonderful person Cindy who was so helpful and explained everything with patience and understanding. Well definitely recommend extra space to all my friends.",
"date": "2026-05-21T14:38:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for recommending us, Evi! Cindy's patience and helpfulness make her wonderful. We're thrilled she explained everything clearly.",
"replyDate": "2026-06-10T00:34:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9db20c93-855d-4173-83da-2efd3a9eaf94",
"author": "Kaya Sigirci",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9tJTVaWjrbO5u4-Ye-8JiIb_sFZmzl5H8ESIFwuI6HGg2-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-01T21:20:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Kaya! Your feedback means a lot to our team.",
"replyDate": "2026-05-10T00:34:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b9b9591-a3cb-483b-b230-0ffb3fe901cd",
"author": "Helen Russick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIacp-kUqlEVX-MppcN89XuZLwxoc1w9LLPRKp4J8dojyhz2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe was great",
"date": "2026-04-28T15:51:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear that Joe provided great service! Thank you for choosing Extra Space Storage, Helen.",
"replyDate": "2026-05-10T00:34:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3234e82d-6b9e-44ec-9110-34d7df380e03",
"author": "Monique Rajams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUa70-a8LRTbGQzRVUJ4pNH_xVTDR1WXJo6pXSLFAeBqKuLlMl6=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was looking for storage for a few items of mines. I went online and started the process. I really appreciate the drive up storage units. This made life easy. I received a call from Joseph and he helped me out tremendously. Explained the process, where I can find the map, even went the extra mile to find me the closest unit to the gate so I didn't have to drive around too much.\nEverything went smoothly and I'm absolutely grateful for Joseph's help.",
"date": "2026-04-25T09:04:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated, Monique. We are glad to hear that Joseph was able to assist you effectively and made the entire process smooth for you. It's wonderful to know that our drive-up storage units made your experience convenient and that Joseph went above and beyond by explaining the process thoroughly, helping you locate the map, and finding you the closest unit to the gate to minimize your driving. We're pleased that everything went smoothly from your online start to the final setup. Thank you for taking the time to share your positive experience with us and for acknowledging Joseph's exceptional assistance.",
"replyDate": "2026-05-10T00:34:15.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "f4b2dffa-388f-4555-98d0-57958ff21d15",
"author": "Juan Crisostomo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUprCbBU3VwllTKSLR8ebftraXXZrPewOh1ySkFIG4WdU_GQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager was excellent. Explained everything in detail and no hidden costs",
"date": "2026-03-12T22:03:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Juan, for your wonderful feedback! We're thrilled that our manager provided clear explanations with transparent pricing.",
"replyDate": "2026-04-10T00:34:15.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1216d31f-434c-4f7b-9394-8e278a6b341f",
"author": "33malibu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRN0Jk_YnzQpVXRfF3mFbP9EYhT_zemVa7Kq5Z7O4rpQWE_o9t=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Easy online process, insurance is high but getting your own is an option that I will be looking into. Overall, great experience!",
"date": "2026-03-12T16:29:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! Glad the online process was easy. You're right about exploring your own insurance options.",
"replyDate": "2026-04-10T00:34:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d303f0bf-193f-444c-871a-91a835a73883",
"author": "Michael Dublar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhM_wSosRh_KDMM8NN5myOI-ZwUYbCSCPWDDy8bpJtCOCfEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-03T17:22:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Michael! We're happy we could meet your self-storage needs.",
"replyDate": "2026-03-10T00:34:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "04878a07-0b99-40bd-b8e0-d43b9e5d8ef4",
"author": "Sprinklers Sprinklers LI",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKvQ0Un1jZvn_Xw5Tf9bZsVETX0KIo8wEcXlr6Im7nfWjCoVU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe was awesome was able to secure me a unit for a great price! Highly recommend!",
"date": "2026-02-16T20:25:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your kind words! We're glad Joe could assist you with a great price on a unit.",
"replyDate": "2026-03-10T00:34:15.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "66aacc17-0893-4fb2-864f-0b1ca895f222",
"author": "Ryan Menno",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUh8HIMXKYoe6eC8dsbryXz7I6AhgQp8kNg8G75YxJpMBXmNKc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service",
"date": "2026-02-13T22:28:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your positive experience with our service. Thank you for sharing your feedback.",
"replyDate": "2026-03-10T00:34:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e41f75cf-9a95-4bc0-adbf-1c1701d6cc1a",
"author": "Jessica Serina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKm4gcLBbpf6vGAm7w5j1ZOXzf5CBeYClv5xsqT1XTjeM2I-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager was very helpful and friendly. They have reasonable prices & clean space. Very happy with our experience.",
"date": "2026-01-23T17:44:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear about your positive experience with our helpful manager and clean space!",
"replyDate": "2026-02-10T00:34:15.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "719a1e1b-fb3f-4916-b6e6-e82e2c410e8a",
"author": "Nancy Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzInmbg2F72LZJhzeW00UlhH3bsJ1-bXAJeVUnothomNQehJfO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph was great. Thank you for everything.",
"date": "2026-01-23T17:10:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience. We're glad Joseph provided great service!",
"replyDate": "2026-02-10T00:34:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c891cb1e-921c-4457-b793-e03ce1bbf99a",
"author": "Anthony Serina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6dEfYTYcMfzohCoaVpeC_pa7CEvGmPGtxpzlmkBLzUxFEagM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joesph was super helpful and made everything easy to understand will Recommend to anyone in need of storage. A+ all\nAround",
"date": "2026-01-23T15:59:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear Joseph made everything easy and you'd recommend us! Thank you for the A+ rating.",
"replyDate": "2026-02-10T00:34:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4c2617ee-aa33-44e8-9441-53d8a128ce9d",
"author": "jay camhi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIp7Q88BcwRjr5u2TgALqFNc5U9YdxXQ7u-1o1E87YppfsOpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "They very helpful and knowledgeable and were very accommodating to my needs and very polite",
"date": "2026-01-20T19:56:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear you found our team helpful, knowledgeable, and accommodating. Your positive feedback means everything to us.",
"replyDate": "2026-02-10T00:34:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba44a464-e953-47e3-bfad-20463f77f268",
"author": "philip stefanelli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHGIuY5pUwooFihRGhP86gOgB8_2PwPlZSTG337vLwCZlfnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-16T22:49:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Philip, thank you for your 5-star rating! We're so glad you had a good experience with Extra Space Storage. ",
"replyDate": "2026-02-10T00:34:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ded58a92-a0e3-4080-854f-8e21dec2477b",
"author": "gary k",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtWYh1Nlk_pB0AFJ-k8sKy53Hqc0L4Q9FQ4KBPNG8lcJ2bCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I dealt with Joe, the mgr he provided me with Excellent service on some questions I had. Great Guy",
"date": "2026-01-13T22:02:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear Joe provided excellent service! Thanks for recognizing our team's dedication to helping customers.",
"replyDate": "2026-02-10T00:34:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b9ba0fa9-a36a-4322-811f-fce30f1f436a",
"author": "Josefina Bonilla",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1y9QraaP8aYQ2TTHr6bHLqmGB0UVAKO3Ko2ohe508BskzDMo=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came to find a storage and Patrick was a big help and was very kind.",
"date": "2026-01-05T18:15:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words about Patrick! We're glad he helped you find the perfect storage solution.",
"replyDate": "2026-01-10T00:34:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb96bb55-24ed-4b4c-bb6b-0a7127ef51fd",
"author": "Jissell Fernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKX1Jp7jPqy4lrEA8rPxKXJq8Eu8M8xc2x2kBHeiXi3Gwxgmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Patrick was very helpful and help us getting a storage.",
"date": "2026-01-05T18:14:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience. We're glad Patrick helped you find the right storage solution.",
"replyDate": "2026-01-10T00:34:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "33ca1ffb-ff61-427b-8c14-c3ba17d5756f",
"author": "Deb K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1nuFw0RCHoQx3wVz89_6BvYKl5ZIwGCJ-kos3tY3VexNIMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience renting a new storage space. Joseph the store manager is very pleasant and made the end of a horrible day with movers better. Thank you for being so kind Joseph. I recommend this facility!",
"date": "2025-12-11T22:57:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback means everything! So glad Joseph made your difficult day better. We're thrilled you recommend our facility!",
"replyDate": "2026-01-10T00:34:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ffa567b-7b85-4f2d-adc8-32a64e5fa10a",
"author": "Jassiel Deliz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWz7GB-HjpitEBZWXMohRAJ0ePJZ93ZXHUuuwTBMRkf_q5dOH1O4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph was an amazing help. The facility is super clean, and I will definitely be recommending you guys to my friends.",
"date": "2025-11-22T17:40:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Jassiel. We're glad Joseph was able to assist you.",
"replyDate": "2025-12-10T00:34:18.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ec6c2e4b-ebc0-4b52-a3d9-8d963a2aed7b",
"author": "Ryan Laureano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYFqqv9uDFspBvsbQgkttONo-mw8ThrEwv-pDG_amEtVeF2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe was great, need more people like him in your company!",
"date": "2025-11-21T22:55:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear Joe provided great service! We appreciate your feedback about our team.",
"replyDate": "2025-12-10T00:34:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "627b7b41-a5fb-4303-8606-843ca6735dc0",
"author": "Oliver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ47Jt71VFv5txyLcQMgKsmPd3b55VmCfLJLpdad1E3kM316g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe is the best! He got me a great deal on some storage I needed for my collectibles!",
"date": "2025-11-21T22:54:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the great feedback! We're thrilled Joe helped you find perfect storage for your collectibles!",
"replyDate": "2025-12-10T00:34:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "04a21af7-e167-4b0a-b3be-5cc9a85cff42",
"author": "Matt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL41dvng0yV596l9u20kJq6Oa5Kmy_Cmplw5aUa2unSNcrieg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service!",
"date": "2025-11-21T20:07:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your positive feedback! Thank you for sharing your experience with us.",
"replyDate": "2025-12-10T00:34:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4739da6a-1b21-4216-998e-dd3bd16f441c",
"author": "John Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9-jks7XeSXpyRC0NkmCIy6-BoFXS39NbQRLqfPzU4B2XQn2DY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-21T20:01:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, John. Call us if you have any questions or need assistance with your rental!",
"replyDate": "2025-12-10T00:34:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7e4fe88-08ba-47a6-baf1-9502db58affb",
"author": "Facundo Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhoED6e1silqXjHEeIZP7Gihu55mR-EHbM3IfXH6joAog3Zn4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing and easy experience. Joseph was very helpful and attentive. Would store my things here again.",
"date": "2025-11-21T19:58:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your positive feedback! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-12-10T00:34:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0ef2c662-c105-48e4-b095-32ed0a7193db",
"author": "Jennifer Marie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4iWsr4l_OJ-BR5ABhsgmiPjs-xKUvzkL2WHugAEPP33OdmX5rqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph is an excellent manager! He’s friendly, very helpful, and always professional. He made the process as smooth as possible. Would highly recommend! ⭐️⭐️⭐️⭐️⭐️",
"date": "2025-11-14T17:02:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Jennifer! Joseph's professionalism and helpfulness make all the difference. We're thrilled he made your experience smooth and recommend-worthy!",
"replyDate": "2025-12-10T00:34:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "290adf19-9887-4f41-949a-43656a4b6999",
"author": "Michelle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBZfushCQqbUaOVAvlgCeGhUzlukJULXMd-INJZYdobwGl0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph was very helpful. Great customer service service",
"date": "2025-11-10T16:18:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear Joseph provided great customer service. Thank you for recognizing his helpfulness, Michelle!",
"replyDate": "2025-12-10T00:34:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "01597902-df4e-428e-bac1-48eda8a3ddd8",
"author": "Marie Richards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJg_J4fZ9vZibLivvX4zs7bjIVr_LtfJh3FHQZcC4bC0pMhIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph was professional, courteous, knowledgeable and friendly. All my questions were answered immediately and professionally",
"date": "2025-10-30T19:58:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear Joseph provided professional, courteous, knowledgeable and friendly service answering all your questions immediately.",
"replyDate": "2025-11-10T00:34:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45e96190-ac1b-44e4-b7cf-759b9d0e36a5",
"author": "Nicholas Soto",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVdgV2T5tTaxc-SvDwk2Yg9cGGOgG-DnZs9Gj25gA9Gj2Y565F=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph was great!",
"date": "2025-10-29T00:37:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear Joseph provided great service! We appreciate you taking time to share your positive experience.",
"replyDate": "2025-11-10T00:34:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b94572a8-6e8c-44ab-a57c-efc8602a7be7",
"author": "Derek Haase",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVLcHOI3WrO1ixDsv3Y-3eb-AcI1sQHEEwMAm3L21-y6IZqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10 experience, was a quick smooth transaction. Would highly recommend!",
"date": "2025-10-29T00:36:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your smooth transaction! Thanks for recommending our storage services.",
"replyDate": "2025-11-10T00:34:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f4fcb1f-8420-4c56-b5df-36cb6f433d83",
"author": "marissa mazzarella",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaWiZ9_DRH3XtOt2rL6cC1dv9ilxTSfDqKYQfM9u1RAaa4cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph is a fantastic manager—friendly, helpful, and always professional. He keeps the facility clean and makes the whole experience easy and stress-free!",
"date": "2025-10-28T17:53:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for highlighting Joseph's excellent management and professionalism. We're thrilled you had such a positive, stress-free experience at our facility!",
"replyDate": "2025-11-10T00:34:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6c8aaf49-291e-4475-860f-5e1636e6cbbe",
"author": "Aimee Leigh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWZBzbnZrY6Bs9lyPOugAooA0FgSaoFv5h21iSD7GVUqAXkHvn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job! Also, the woods around the building are so clean! Great work to whoever cleaned them!",
"date": "2025-10-28T14:16:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the kind words! We're thrilled you noticed the clean woods around our facility.",
"replyDate": "2025-11-10T00:34:18.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1c6e05d3-cc55-4d8b-ad3d-9fdbb41df849",
"author": "Kaitlin Barcenas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4H_KydXsVqQEMChND615Lqb1LE0zl3zkpsq1Tzj-J5ayVXbAexg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph was great and very helpful",
"date": "2025-10-24T21:29:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear Joseph provided great, helpful service. Thanks for sharing your positive experience with us!",
"replyDate": "2025-11-10T00:34:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e9529f71-6bad-48e0-9cc3-42eb27710294",
"author": "John Delemo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQDJkY7sL-UMgfzvXIPWWZUU5a81GDYBPcI7OJIXF6lXO-sg4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-24T13:27:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, John! We're happy we could meet your self-storage needs.",
"replyDate": "2025-11-10T00:34:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61447161-387a-4e28-8c7a-f7d865ca7b30",
"author": "Giorgina Oliva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMtZZVzLEo50qh9YBQeBWZTs2GMz1zaqk654M5g7XVGPd0cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff.",
"date": "2025-10-23T17:40:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback. We're pleased to hear that our staff was very helpful.",
"replyDate": "2025-07-10T00:34:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3a015389-b889-404f-9e8e-0f15b751f986",
"author": "NYC Zayy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWStbVkgyf92R67j979-hsCX3Sg9VmYHPSd4M4cfI2znuesMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service 10/10 definitely recommend",
"date": "2025-10-15T16:55:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your excellent customer service experience! Thank you for the recommendation.",
"replyDate": "2025-11-10T00:34:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b5107f2f-f668-48eb-812f-58329544a19f",
"author": "Ryan Clements",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0u8XZmgshxr8dVHAwDEvRnmWVqWp69zD_nfrgUeGhUyFy2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe was great, informative, honest n helpful.",
"date": "2025-10-07T20:46:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear Joe provided great, informative, honest and helpful service. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-10-10T00:34:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f04aa9b0-e272-4463-afeb-850b3d956330",
"author": "Rob Pearo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3BqHherq8vSXPDAaMknfvu7g7e00y-Dqc00kAOFvDveq7kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager Joseph worked his magic and took very good care of me when transferring units!",
"date": "2025-09-13T17:28:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that Joseph took very good care of you when transferring units! Thank you for taking the time to share your experience.",
"replyDate": "2025-10-10T00:34:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d013052-93e9-493c-8b1b-aba62251bd4e",
"author": "SPJ1986",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_IT0ddg2G3ndov-cSn13BLuCqVWQnLP4P0ERKy8mDkNqtXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great deal,service",
"date": "2025-09-12T22:03:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for highlighting our great deal and service! We're thrilled you had such a positive experience with us.",
"replyDate": "2025-10-10T00:34:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6cedb91a-52d4-43b4-8152-8da3611defa7",
"author": "Carlos Danger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMQv3jBVG2P6XXpi14olchtcTxfmuPqapm3z9s1zGMPqE1f10=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience in and out. Simple sign up process and exceptional customer service!",
"date": "2025-09-02T21:13:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words! We're thrilled you had a great experience with our simple signup and exceptional service.",
"replyDate": "2025-09-10T00:34:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1beb254f-30c1-452d-b7d5-4dcaaf8c0eaf",
"author": "M V",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRAIhQ3GsARJrz6LsUeavz65KNTpRXUqoDSSOeOLu-FsTjvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe was amazing very helpful",
"date": "2025-09-01T17:19:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to hear Joe provided amazing, helpful service! Thanks for sharing your positive experience.",
"replyDate": "2025-09-10T00:34:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d1d7b97c-be58-4da0-8f2c-9319448c49c5",
"author": "Emily Roberts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_tQfmTSFeoHaQuD6DOUWAYmz6-uXkgzXpWXhppzYdbovN6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joe was polite and professional!",
"date": "2025-08-30T21:04:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience! Joe's professionalism is greatly appreciated.",
"replyDate": "2025-09-10T00:34:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7f9e8e7d-ef10-4cce-9d3f-683f6667144a",
"author": "Muli Yu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwL-iA1wQdd26H0rQOFxu6Q08vO2x-StYuY08FMenhX5zQjmOtMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a great experience with this ExtraSpace Storage location! I used this unit twice to store my belongings during my university’s breaks, and all my stuff was kept safe and undamaged in the unit for an affordable price. The process or moving in and out was very easy and smooth. The staff were always very kind to me on the phone and in person!",
"date": "2025-08-23T19:15:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your great experience! Thanks for trusting us with your belongings during university breaks, Muli!",
"replyDate": "2025-09-10T00:34:27.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "56834370-fd27-4444-bc3a-1ca3c3e137a1",
"author": "Louis Scandale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvvbOLpBKkenbwNBlGJpTE-MYJfr1rXaIvfM2xHBNWFrK0gQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-23T17:41:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Louis! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-09-10T00:34:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "83a5727c-d374-45af-9c5a-3898da3b08cb",
"author": "KARLA RUIZ",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWw1abQqXKRPt-6blHJAlviLh0DJHPyGim_rSEJFaPzdvPYuoduUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-11T16:41:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Karla, thank you for your positive rating! Please stop by our office or call us if you have any questions.",
"replyDate": "2025-09-10T00:34:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98d16264-4be3-44f2-88c8-1dcfceebe8d8",
"author": "Robert Studer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLy8tzn-NADUvrAsHH165Awk4NfHw08xnpdsPY3ZYkEPtqEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-11T13:41:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Robert! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2025-09-10T00:34:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8f769ec-7b4f-494b-9b89-66dd1560371a",
"author": "Tom Seifert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBgh_yapxSE0D9BjYmdW9UM0xXxLIsGXMeny8ZdAB8mQ-fWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-10T02:49:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Tom! Please give us a call if you need further assistance with your storage needs.",
"replyDate": "2025-09-10T00:34:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5802f2f9-6616-4633-80ec-610ad4f85ff7",
"author": "MR. Knowbody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5YzwLBaMAzEFgWREF-eEk7ixL3OTUsi_t0RBXGGDVRBkHuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph was very professional and took his time to show me my unit and set everything up correctly and was able to answer any questions I had, thank you",
"date": "2025-08-04T14:43:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about Joseph's professional service! Thanks for recognizing his dedication to helping you.",
"replyDate": "2025-08-10T00:34:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "73d03e03-9a56-4e18-8306-2ee94343135a",
"author": "Kelly Mazzola",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjWIQiGULFdQ8Vu8iN0XImkPCmtLBPmElxa6gQGArQqTEKztq-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph was a great help to us getting a storage unit!!",
"date": "2025-08-02T15:45:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear Joseph provided great help with your storage unit! Thanks for choosing us.",
"replyDate": "2025-08-10T00:34:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "502897d3-ed00-4c52-8991-fc402718db05",
"author": "Neal Feola",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV70UazAwjRu48ozBThyPisV6SxTjiNohtxaZ63-v0J0qO1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-28T20:49:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Neal! Don't hesitate to reach out if you need anything!",
"replyDate": "2025-08-10T00:34:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d8a1b63-3564-4409-bd07-c16591e6d3d5",
"author": "Doug G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8npPsv-GAUqzVDD9dHpPKvhLkX-VB8dE7c4LVLoPcPcpchaVPqQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Signed up with Joe today for a full year. Very straightforward and helpful. Highly recommend him. Thank you Joe.",
"date": "2025-07-28T16:59:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about Joe! So glad the signup process was straightforward and helpful.",
"replyDate": "2025-08-10T00:34:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87589ce9-b8de-4989-9e1c-4b23c68d0886",
"author": "William Titus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQdOw7lQ3V0dLof8x3WxrWatcvcV-pSiR62OMCjDBbfb36Bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-21T16:48:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, William! Call us if you have any questions or need assistance with your rental.",
"replyDate": "2025-08-10T00:34:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "093edf2d-bea9-43a3-8d1c-4beb0496ccbc",
"author": "Mal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLl082TppqkDvh8ufUJY_M68qc0MuJ8AC50zqxuhs1HLfvCNt0hA=s64-c-rp-mo-br100",
"rating": 5,
"text": "amazing",
"date": "2025-07-10T21:20:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear you had an amazing experience with Extra Space Storage!",
"replyDate": "2025-08-10T00:34:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffeb85cf-0f2d-4551-9c7c-a118d4a24417",
"author": "Brian Consey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIPlVz-WYDXbGbLt0aHyB442b2AECjNlhr56OC25AGchBvaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph has been very helpful and courteous",
"date": "2025-06-30T16:22:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Joseph provided helpful and courteous service! Thank you for sharing your positive experience with us.",
"replyDate": "2025-07-10T00:34:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79a4432a-95fc-4537-8398-900201155c6b",
"author": "s Flo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJYtLq8_kShZQA5k_P7yJPjbhCpANj_ByEUcNlQyXdFcy9rnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joseph was amazing! After an entire nightmare at my apartment he was a life saver! Answered all my questions and made this process easy and quick. Thank you!",
"date": "2025-06-30T14:02:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Joseph made your process easy and quick after your apartment nightmare! Thanks for sharing your experience.",
"replyDate": "2025-07-10T00:34:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "421d3ed2-c52b-4c9a-93f9-123d9434ab96",
"author": "AnneMarie Becker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvr_SXQ9fyhUa8TknGyxUHtqMNjxSTvF-05yvsngqVdUvFjFVF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I’ve been trying to get a parking space and the new store manager Joe was kind enough to call when a space immediately opened up. He walked me through the process, payments and contract. Everything was a smooth process.\nThanks Joe!",
"date": "2025-06-16T15:51:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about Joe's excellent service! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "85ec68e7-ef8f-4551-9cad-72cb04f63936",
"author": "Steve Leibrock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDfWhZnVUfjib6VUMxCGD_Vb9vkxmWf9e2QbOQIbJGouBvZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Space was so easy to engage, sign the contract, gain access, drop off my stuff and go! All thanks to Joe who was great in staying in touch and helping along the way....Excellent Service",
"date": "2025-06-10T21:54:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Joe provided excellent service and made your experience so easy! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "bd6a6458-8206-4132-ae5f-04e265d3963f",
"author": "Kathleen Gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpggpaAIj4B_qUD3nBPB-_pLV8tktAu4UFdORSiWpgDjWtJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would like to say that I had excellent service from a man named Joseph at the Waverly Avenue storage center. He was so polite and courteous and helpful and I couldn’t recommend this unit for this location location more highly. The The unit is 10 x 10 the price is reasonable and I look forward to doing business with Joseph in the future. Thank you for taking my opinion.",
"date": "2025-06-03T19:08:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about Joseph's excellent service. Your feedback about his politeness, courtesy and helpfulness at our Waverly Avenue location is deeply appreciated.",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "606f0a22-d5a8-4b85-920e-acf3eaeb6421",
"author": "Samantha Egleston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvFA31zBNRoG4tcLzD73P3wAXZyOyHk0QfhwLLMw-QEnJfFsc=s64-c-rp-mo-br100",
"rating": 5,
"text": "The management there was very practical and kind. Joseph was very helpful throughout the process and I felt very welcome. Great experience.",
"date": "2025-06-03T16:31:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Joseph provided such helpful service. Thank you for highlighting our practical and welcoming management approach.",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "283e8d3c-b788-4781-8db2-d9d66839eaef",
"author": "Lisa Messina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsL2Uzj3cGmaFWCMccjRhYIsSuXwerntdy3TAqtE8ddckH7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-30T19:16:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lisa. Your rating means so much to us!",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "884369ad-8289-4685-b0b0-f105291cffe0",
"author": "Eliut Paredes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR5CUqdvxx4F79NlCYgzPYHMatJPL2LbdfFwVB2Oba-KRoLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-29T20:39:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Eliut. Call us if you have any questions or need assistance with your rental!",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db35c3e3-ec1b-478d-b229-b5e222015d9a",
"author": "greg forsythe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhonmI0UdlxmI900g6ukF8g4PAgxd1qyDi7HCdEHvwIu405aur=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy online reservation. Clean facility. Staff made sure move-in was easy and simple.",
"date": "2025-05-20T13:02:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Greg! We're happy we were able to provide a smooth rental experience with a clean facility. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:34:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b4117f69-8383-43cf-b13e-a53badc6b5b2",
"author": "Sheila Hardie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLc0zhnOJUq5eH3wsAOyF6NJxBKV0XmmnDRxaw3KD8oxJOLJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was at Extra Space Storage today to get something from my unit dealt with Sean he was extremely helpful had some problems with my lock took care of the problem\nThank you to Sean for your help 😁",
"date": "2025-05-12T20:36:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are privileged to have assisted you with your lock issue. Thank you for your kind words!",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5500563c-345d-4eab-b9a9-7a1797efdd01",
"author": "Vincent Pezzuto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ79obStr9fMLrFJ7tHX5i89M_KxqYB-aPz_ZSl0PWCoEiDTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sean was very great! Excellent customer service. Will recommend to friends and family.",
"date": "2025-05-05T17:53:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear that Sean provided excellent customer service. Thank you for recommending us to your friends and family!",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b796f828-528a-4170-948b-f523733b001a",
"author": "Eric",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUNngdCIWLYc29rZHzQxwO-K5RfSiQZHuVGZjqfsNq1rxJXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-26T15:16:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Eric! We are here for you if you need anything.",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "10f3ef03-ea95-4247-8664-29a85d2dd331",
"author": "XPRESS FLEET SERVICE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSVnE_iYc_65r6vEnWeOP8xoBZd7kI7Yphes8_rbCzSm_mHdaX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic service.",
"date": "2025-04-25T17:50:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that you had a fantastic experience with us. Thank you for your review!",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7155cf94-8200-4318-a1c8-a6ae5a1f1fad",
"author": "Trevor Baez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnA6iLCRidLwvNwn8CvbQoiY9S_A6DKbVLUPHqDLffEJ24LQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-25T15:06:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Trevor! Stop by our office or give us a call if you need assistance or have any questions.",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e846f95-bfad-4da1-a6bc-9274b0fda093",
"author": "leo baez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwh2PTqPRVD2_aMbgb7TyYkpNjUvAVFSGV_hV78J6lRznHcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-25T15:02:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Leo. Your rating means so much to us!",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b1d63cc-9d36-4693-bcb9-277294729266",
"author": "Matt Davidson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ05MuLTk0yQgrBMq6FZ8XmcUQcLTVtdJLfhP0JQPpSs9Idcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-19T15:26:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Matt. Call us if you have any questions or need assistance with your rental!",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55962e96-7023-483f-b81e-b212446bb6c5",
"author": "Seif Sadar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-goahSy-Z5w5psUS4FqdIc30mo1dPJ5irAHmZxYH59FexrHFH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome place to use\nGreat people",
"date": "2025-04-19T15:10:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear you found our place awesome to use. Thank you for your kind words about our great people.",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a6eff5b-4aeb-4df5-ab3c-ed258d68ba65",
"author": "Dani Dee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtd-ZQHn8CpGyFV3b6yGbCUtYGGFoNJn-SE7yMfH4yQEL3Xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Never an issue with the unit nor with customer service. Your items are safe and the storage company is reliable.",
"date": "2025-04-13T16:09:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that your items are safe with us. Thank you for sharing your positive experience.",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "9e22ef13-e477-48cc-9559-9b32507fbd04",
"author": "Tommy Plantz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwYB9Qq0PAQEizK3OsFtQz0BgyeffwCbvR2Peh0kBzW4WKUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is managed well & Im very happy with the store team. Good job guys!",
"date": "2025-04-08T13:47:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Tommy! We're so glad we were able to meet your storage needs.",
"replyDate": "2022-07-10T00:34:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36eaa44e-1f1b-425d-a796-1a297f201122",
"author": "Christopher Monteiro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH95EgH8VR8eW7WIy129gLkEuXSuahImHzhkOFAefEnF5Y4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been here for 2 & a half years, never had an issue. Great people.",
"date": "2025-04-01T20:58:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience at Extra Space Storage. We're glad to hear you've had a great time storing with us for over 2 years.",
"replyDate": "2025-07-10T00:34:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ff9ecbe-1bd2-4711-b168-199d83494a71",
"author": "ny blanco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsCvpNjHsde1-ThNq_WcF8ztp4-vw6B-nRzRVNGl6owYS8Teg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ronato was a great help !",
"date": "2025-03-26T17:19:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear that Ronato was a great help! Thank you for sharing your experience.",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b5c8d7e0-3821-4e4e-b39b-bcbe05e8e04f",
"author": "James Ponticello",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7vB2eSHtuUZqJ_JeAhwgQcCG221daHDHONUH268_u4aC2AsM4uA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good storage spot with excellent service.",
"date": "2025-03-21T17:34:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your positive feedback! We are honored to hear that you had a good storage experience with excellent service.",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6d6b3e73-0dc6-4080-a3a9-76e65fa4924a",
"author": "Courtney Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLx9--1BvENi027mViTMXXkhKl--x4Qcm9KI7kD17NPYn1OSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager, Renato was extremely patient and helpful with my unit.",
"date": "2025-03-15T15:36:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your positive feedback on Renato's assistance. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "54d7889d-94cb-4fd2-8664-6b6616696a94",
"author": "michael princes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKRucEZJRb7-zHcCGK2vCwkEFDwpGfik6RiF6AV3LU3O-J_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Quick to sign up, within 15 minutes",
"date": "2025-03-15T15:35:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback on the quick sign-up process at Extra Space Storage.",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "962312e8-9b0d-4ddf-87e5-dabba349a231",
"author": "Ani ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoR3XRNsOMc4RchBaiiaA-nZnnO86M37Lrifr9N7Ty3BhJvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-13T17:02:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Ani! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9147e304-f0f0-4c90-abf1-e84b5919695d",
"author": "Nelson Salazar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxWBXabsj_S9j_dA1xpyKpL_jhODTwGMqYKomeqMdZJ3VU4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "She's a very good person and provides excellent service.",
"date": "2025-03-11T17:03:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your kind words and the excellent service experience. Thank you for your honesty.",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "678d3518-983c-42d1-81f7-3dc7a4a82de7",
"author": "Tim Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWA_Vhh8lFWyrJ1tXSK6K0At4Fha02PabpvkklpydxCOip63Xs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato & Peter are excellent managers! This Holtsville store is pretty cool👍",
"date": "2025-03-11T16:01:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear that Renato & Peter are excellent managers at our Holtsville store! Thank you for your wonderful feedback.",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d8d5583c-6b58-436b-9016-e021a514e8a3",
"author": "Sean J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyNdXuvhHNm5fR1LN6IgOCjELcP_8htI4heW6VxL7trzKk2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service excellent",
"date": "2025-03-06T19:05:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to provide feedback. Great service and excellent experience are what we strive for.",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4f1a889-70b2-4f74-a303-726ef554365f",
"author": "Vincent Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFVU1EtHDJyVWoJ_W0EcJfz-78F44lbYKai6Q-iVAMPAhoJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-03T23:02:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thanks for the excellent rating Vincent! We're so glad we were able to meet your storage needs. ",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5892b76f-fae4-4714-8bd9-a4473e7964b4",
"author": "Jonh Fiore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItjIhaGfmy5Yat2z1YPKXeP8Ri8FcGNwfOWSt33Ruh8NXbrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-03T20:22:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Jonh! Please stop by our office or call us if you have any questions.",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7d3b87be-9e13-4671-84f1-6c67fb148941",
"author": "jerry fiore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWSA6So_w3CXSB9o7eV3ii8f68MF4cf_xNlRooY4F9greltA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-03-03T20:05:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Jerry! Thank you for being an Extra Space Storage customer. ",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f9a3e2c-f652-400f-a2e4-00fab917afee",
"author": "Tom Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnIoVWWRm83pv5sHGCQsy0psULRPutlAMb7qLZHR8AhiVc5DQk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-01T19:08:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Tom! We are here for you if you need anything.",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3eb373c6-e24e-4081-8816-00cd02c96c22",
"author": "Cary Lange",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5EdROG3UqCjmXgbm_PUr5p_wUc7_VPNcITrXZKndUJsEW4AOf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful. H is",
"date": "2025-03-01T16:07:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that you found our team very helpful. Thank you for sharing your experience with us!",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "211f2470-cc8a-4e5f-bcc3-a2b0a762fcc4",
"author": "Jonathan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGA8fFyY81mDuVe3ZZY7oqB9UeVWMgHoV9ezdU_uFgFcYd6gzDbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy process Renaldo the manager\nWas very helpful. He went above and beyond to help me I would definitely recommend. To family and Freinds.",
"date": "2025-02-22T19:48:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We are thrilled to hear that Renaldo was able to help you and went above and beyond. We appreciate your recommendation to family and friends.",
"replyDate": "2024-07-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f2333c19-47f4-4376-a7ea-cea4f657bda2",
"author": "J H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaeYWoEX11ftpqd1AMVaul9Wwz0JIc5BwGkoZm-0aS4bITeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-22T19:12:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi J, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2076d1e7-9d35-4475-833d-cc5d6bf70b9a",
"author": "Debbie Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_Tw6CVoR9pV9WzgXocRT9qdTDwccN05-hC7X9pL88HmIDFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service !! Very welcoming in and helpful !",
"date": "2025-01-21T15:37:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your great customer service experience at Extra Space Storage! Thank you for your feedback.",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e858dd08-82be-4715-bae2-a8298802c054",
"author": "Michelle Taormina",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOBAdtBY5h2YiFSBjN6KYOeeJIoAl02-NvIcjMsedZccr98UgE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent facility for storage, 5 Star Customer service",
"date": "2025-01-19T12:47:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear you had an excellent experience at Extra Space Storage. Thank you for your review!",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2186e552-c459-4d31-9a5d-84a30eaf799d",
"author": "Maqsood Syed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFtszl6AGEcRLB8DzqLs6Jm2_8noagV1igH3gV63PaJJm6msrq7g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Renato is understanding and very help full guy God bless Renato",
"date": "2025-01-13T16:22:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Maqsood! Please give us a call at (631) 417-3307 if you need further assistance with your storage needs.",
"replyDate": "2024-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "970ce643-9d3b-4a25-8a46-ce167c0883c9",
"author": "Meredithe McCumber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlkeHYXZmMPLTtKSO5QzuW4HudQYPhbjsBrlUI_dq1Zmbt=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-11T21:11:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Meredithe! We are grateful for customers like you. ",
"replyDate": "2025-07-10T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "555eacef-0f6f-4d50-a0cb-15a514ca3ef9",
"author": "Life is like a box of chocolate Chocolate",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUVmLXR4pdva2Hj1bDwU2zUJ2WZ_I3sy3XshI_X5GaDPc_cA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything was a smooth transition worker there was very nice and Friendly",
"date": "2025-01-06T20:46:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your smooth transition and the friendly service you received at Extra Space Storage. Thank you for sharing your experience!",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93e61e1a-8e6d-4e52-8687-48fae0f5af98",
"author": "Alyssa Krause",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIav3JcFBIxHuN3-IL7WVqOkeYJk09pXVahk6IPG8XdH2qyYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Had the unit for about two weeks for work purposes and everyone was so nice and helpful and the unit was pretty easy to find.",
"date": "2025-01-03T18:06:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear about your great experience with us! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "be23f0b2-8cc5-484a-a8f6-cc5d3f51d46b",
"author": "John Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsOX58i8Ju9MhNrehbE1puwi2aHn6_39FIWA3ubs-otuKnSAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ronaldo is a great guy I recommend him when you come to get your storage unit it's polite and understanding and was productive",
"date": "2024-12-27T15:28:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're honored to hear about your positive experience with Ronaldo at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "060ae956-ce20-4660-a80b-31f36e3be84a",
"author": "Benjamin Herrera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-AtNBiR1WfIWufrkcXnyjoiir6QcByTwnOBGrT-h6FSwZj6Tj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato is great nice work",
"date": "2024-12-24T18:13:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Benjamin! Your feedback is incredibly valuable.",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5dcf93fa-4e07-4172-81e7-a24760bda68f",
"author": "bill smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqCKazJ82r_Pjq5wcC3jeRfHSa6g79LXlABLz2ftZI9NyGko-JyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was great! Highly recommend this facility.",
"date": "2024-12-20T19:49:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We are glad to hear that Renato provided great service.",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "34260fc6-d567-4cab-86f4-7be55bc656b1",
"author": "Vincent Genna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKr1_bSRSjVOveZEi-yz0rcwi5bL-fMxGUOVvUqgx8fxkUTjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was the very best .I spoke with store manager\nRENATO I.SALVACION, HE WAS VERY PLEASANT AND KNOWLEDGEABLE AND WAS VERY HELPFULL TO SOLVE ALL MY PROBLEMS ,YOU DON'T FIND PEOPLE LIKE THIS IN TODAYS WORLD, HE IS AN ASSET TO YOUR COMPANY. THANK YOU EXTRA SPACE! IAM NAPPY TO BE YOUR CUSTOMER\nVINCENT GENNA",
"date": "2024-12-14T21:30:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear about your positive experience with our store manager Renato I. Salvacion. Thank you for taking the time to share your feedback!",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f31130a6-4945-4d17-8f55-a49c6c4b6261",
"author": "Mark Ackerman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBlUW5cIxKW7M2XxgyMNcYtCAwCP9dTqLrBTksZMbttiWSaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage facility on long island.",
"date": "2024-12-12T20:13:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Mark Ackerman. We genuinely admire your positive experience with Extra Space Storage.",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d557c2c-e93a-4ed7-ad04-90a6775e930d",
"author": "Nerissa Traola",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINhzM4YDrtvGfi8tLRc4TkTBIQTmigsTgqj5xepyhvsv_Nkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The team was amazing!!! I am in need of storage and made the process super easy and worked with my budget! I highly recommend",
"date": "2024-12-09T18:25:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're privileged to have made the storage process easy for you. Thank you for sharing your experience.",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78d677d4-d9a5-4356-8841-bcd54c55fcbc",
"author": "Anthony Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9UWbu3e-OApRJxn7gLkWFuKrw6JJJGQL3K_gDM1SPWojmug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was super helpful. Highly recommend this storage place\n!",
"date": "2024-12-02T19:39:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear that Renato was super helpful. Thank you for recommending Extra Space Storage!",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "55503248-1f79-4a20-8e58-01cb694d1033",
"author": "Nancy Goldfader",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQcFsU71H5E5NGQDaR36t5gmdX3ob0dkph1XUxRiJOD32gWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-02T16:22:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Nancy! Stop by our office or give us a call if you need assistance or have any questions.",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2bfb5906-ef95-43cf-abe2-74cfee2e881c",
"author": "John Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsFCqThafjmKF-Wq26ZQLCPPI-7pUrc2Qr6phiE1Mng5cD7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people it was my best experience and so easy and helpful Renato was on getting all set up thank you",
"date": "2024-11-30T19:34:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback. We are glad to hear that Renato was so helpful in getting you all set up.",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "933c52bb-58ce-436d-9a96-07bc5dd82463",
"author": "Bob Kellerman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaLs0eqm4S4ICs-Or2E29NXSN2WxPbcRf6u8-5fixVhBRsdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellant service very accomm!odating and helpful!",
"date": "2024-11-29T21:38:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Bob! If you need any assistance the future feel free to stop by or call us.",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e740ee0b-72cd-4412-9742-e82c2a5d11b4",
"author": "DAPHNEY PRINCE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCn2Dy60_fKVh8OLk-8Tc3CzOX3KQEeYaDI02H7TfjENfc9MGE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My 5 stars going to RENADO BECAUSE it Make Extra space storage standout more by been Kind and respectful understanding and patient whenever I call 📞 Extra space storage he always help me anyone who's looking for the best store go there\nExtra space storage always",
"date": "2024-11-25T19:57:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your kind words about Renado at Extra Space Storage. Thank you for sharing your positive experience with us!",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40440ddd-ce90-44aa-8954-ad9c069c8dd7",
"author": "Dan Mahony",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVHkYV0QhtdR5xx_XkM10l5q_LepfrwJMi3hBSYL_2NoADUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato has been a great addition to the facility, since his arrival the place is cleaner and safer then ever.\nhis management of the painting project was flawless.\nThanks for a great job.",
"date": "2024-11-21T15:27:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dan, thank you for your review! We're so happy to hear that your experience with the security and cleanliness of the facility has been positive. It's great to know Dennis has been great to work with. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:35:54.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "dd7a57ac-eeb2-485f-87aa-5ea55c723822",
"author": "Benito Camacho",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsVl96FPcX63EFROfagG7R8ddgzvSRhelrG0QLombSD-PU5hnO9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "My name is benito I'm happy with this storage..",
"date": "2024-11-21T15:08:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're honored to hear that you're happy with our storage services. Thank you immensely for your positive feedback!",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01fa5001-f552-4b49-9121-64b8d5fad381",
"author": "JOHN OBRIEN",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrjiLdDVGW1yufpKa43uD4LOeWZP8y95M_1fZfNx5L611XyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-20T12:55:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, John. Your rating means so much to us!",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b16055cf-a53e-4367-bbb9-4e32b8122c14",
"author": "Joe Lorusso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJp52B6qaMHrStCOUJRkHYveB1kfSdsafp6C5LKAAmY6IUoWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato, was extremely courteous and professional. He is an asset to ExtraSpace storage and they will always do business with them. Thank you very much, Renato!!!",
"date": "2024-11-19T21:00:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear about your positive experience with Renato at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "64288bec-966d-47b3-a61c-0ecd6022d93d",
"author": "Jackie Wyckoff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhz9x0RExWj-bx7M-4ZTC0B_3gRQdTXXgekR5WrgkbgFlF5iI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent place, clean and friendly. Renato at the front desk was incredibly helpful and friendly!",
"date": "2024-11-19T18:05:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your kind words, Jackie! We're thrilled to hear about your positive experience at Extra Space Storage.",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "67043355-c487-4154-9300-b78a5cd56b29",
"author": "Pete Halio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKahClMEbmvmE6rPE_OC8mK4hma6GCTdxPRQqMlVQGoEDwT_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was very helpful Good service",
"date": "2024-11-16T19:06:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Pete! We're happy to hear that Renato provided good service.",
"replyDate": "2025-07-10T00:35:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3603710c-af3a-4949-8935-e876ac3da86b",
"author": "Joan Amoroso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_6V3cqF3ed_vsCeo4wSAhrO_P2bnvvfebRxMKPzXw12Umnw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Renato was wonderful and very helpful.",
"date": "2024-11-11T16:59:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear that Renato was wonderful and very helpful. Thank you for sharing your experience with us.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14fd08b0-4905-4c81-91b5-d10b41a2d841",
"author": "TONI MARIE CAMPIGLIA",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmcdO8pTX15-OmPURnb3tDsf7z47pYYC1oj8N7-81al3kY9nwUqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato is he BEST!!! Made everything so easy!",
"date": "2024-10-25T15:54:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear that Renato made everything so easy for you! Thank you immensely for sharing your experience with us.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3cba3b5-2313-4ddc-9e07-940432f4d915",
"author": "Patricia Famighetti",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH-FcrVwHqCayHkABXxofdId2XTxQ1CyO4rwgeiM2fA5-4GkbP=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly and professional service. Renato Salvation was a pleasure to do business with.",
"date": "2024-10-22T02:56:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your positive experience with Renato Salvation. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0df2c1b3-03dd-40a9-98dd-f347ae6f40b4",
"author": "Von Steinhammer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNINCm8KNAOBRfR1XcniG03kchsMhNUO1UkyqvfJ7ew-7pnXQa=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2024-10-21T19:37:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your positive rating, Von! Don't hesitate to stop by the office if there's anything else we can do to assist you with your storage needs. ",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a7c21bf8-7814-44b4-b49b-bf823ed2645c",
"author": "Chris Spera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVeAD_b3NeZxDILIc4GnQaEm7iJmfoXvtJ2ulviZDnIA5J0vxM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-21T17:24:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Chris! Don't hesitate to reach out if you need anything!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a69872c-d93b-492d-8221-28220018b953",
"author": "Frank Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBrQ8X8sIAp1uQ4fPrl2Dh_GoPcOSF-YAWqVOKM4F8iAfSGV7T=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy process setting up reservation for my unit online at a much cheaper rate then other local places in the area.",
"date": "2024-10-21T16:18:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your positive experience with setting up a reservation online at a cheaper rate. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "fb9630cc-4928-432c-a9d5-3e9aed654a06",
"author": "chris wood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIPkb6oTtteoRM9ruQQbk7T3IBEwfa9juw4mr-DgE3m56ByA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to use for storage and great prices. Renato helped me out a ton! Thanks",
"date": "2024-10-19T02:13:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear that you had a great experience using our storage facility. Thank you for your feedback!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "bc91ee29-bad1-457e-a497-fab81e27683d",
"author": "Bob Lock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0e_ET6GV9IKsuW1TP8JgP7nz7kIw6uGKDfJxtXyrb6utOxrgh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was helpful & an excellent manager!",
"date": "2024-10-17T16:50:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your positive feedback, Bob Lock! Renato will be pleased to hear your kind words.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c5a5d699-c8cd-46f9-ae7d-67efed519980",
"author": "Carlos Montilla",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUL0dDVX6IO58XmSxxz6Jpx3VZaWgu4-V8ostacRBfUoZR6ozs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, the attention was very friendly and what I liked most was that my things were well protected in a very cool and clean space.",
"date": "2024-10-08T20:44:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing! We are glad to hear that your experience with us was excellent and that your belongings were well protected in our clean and cool space.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "af826703-5f21-4b13-afa7-f6a0b1f50c19",
"author": "Lou Peragine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzzt-2z1UXt2Qg1-VlzH4q-0hLQqPcwql_krkyKXW63xKzc4Z-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service!",
"date": "2024-10-08T18:15:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your feedback. We are glad to hear you had an excellent experience with our customer service at Extra Space Storage.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "798e8c8d-7aa2-47e4-a498-63e9ab730b14",
"author": "Christine Kroog",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcdlBj2T9IviduSLuOH2AsFdmMFZ2-GYQORqJR_hLUfU_0GA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Close to home, clean upon move in, friendly and helpful customer service.",
"date": "2024-10-08T16:54:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear about your positive experience with our storage facility. Thank you for sharing your feedback!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "91f43b7c-a2a9-40c1-8dbd-d62903937d6f",
"author": "Eugene Jamison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYuPFl4X09h2XgqdwgdposXUFTWXC9eIzGX-d48wBYJw95dA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been with you for 12 years and you have always been available when needed.\nI gladly recommend you for any one who needs for storage space.",
"date": "2024-10-07T15:29:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear that you've been with us for 12 years and have always found our storage space available when needed. Thank you for the recommendation, Eugene!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3860b0a8-0275-4a39-bb45-681bf59fe0b7",
"author": "Richard Mattera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuPH7Ar1M4p2PU1P7nXL6p10sqlEBJf2vCux5UFovyPKj8IQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very knowledgeable and excellent service from the manager Renato",
"date": "2024-10-03T17:33:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your positive feedback on the excellent service provided by our manager Renato. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c1ac961f-08e7-4c1d-af05-f16d26976f6a",
"author": "Justin L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAF28RT-cZRO4-u5xfPu-VC0KeTs_SkSu-dkMPO0NOl1ERMhs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-30T20:47:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Justin! Don't hesitate to reach out to us if you ever need any assistance.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e29efe6-92e1-4f30-878f-f570c360511e",
"author": "Chase K",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiL-UcBKRLBuMAzyGD_VZylXEm4mnq2u4z3cMOhsZw9gGerp0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Inquired online about a rental unit, got a call right away that it was available. Renato helped me reserve it until I could get down later that day and had me in and out in a timely manner with paperwork signed",
"date": "2024-09-30T20:40:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your positive feedback, Galvanized City. Renato will be pleased to hear about your experience.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "517399de-fdc0-46fd-baa1-a6d44dcdea2c",
"author": "Zachary Salvacion",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfrMkTrtnLzua7Ryu_aAFqesVX1q9X0NYb8enTpJ8cnYibTmnS=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-30T18:44:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Zachary, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a6769a2-44ba-4df1-aaf2-6341600ce87f",
"author": "M M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxT4sbwCgki3RxlYPKFHmFcO2ruD32XO7_QWF9i7RMonvrP7sY9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato I’m very happy with his service. Nice facility.",
"date": "2024-09-28T19:13:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive feedback. We deeply respect your kind words about Renato and our facility.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c8cd121f-7ecb-45a1-a1c0-370a9de35760",
"author": "David Casillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlOrvap2XETNSOYIP0MjrTbBgTM3Z2tdhLb-vugy4QklLTy0zgIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-21T16:16:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "709a0706-34cb-4cc9-8996-91d62335cca4",
"author": "Ousman samba",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCIzkZjMhbCy8jNGjegrnoy8lai5xZ0pfeJPHanjhxOWvRrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent management and very nice people to work with especially Renado. Really love renting at this location.",
"date": "2024-09-16T21:39:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear that you had an excellent experience renting at our Extra Space Storage location. Thank you for your positive feedback!",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee2c3ce9-b222-4d01-881d-95f67c00fa06",
"author": "John Fehringer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcZSBJrRJJS9sSsxAwXaZrD6snQTKhsX0NKU7oJfAvsorM0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-07T17:59:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, John! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-07-10T00:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0c5ffed2-5394-4c97-a012-5eb60e49f343",
"author": "Nick Cak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXb8BTEgbl_r0m_1w9cWqIKdSEWfC9z2-gBHRXYIUJ0K_xqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything was great very easy and convenient",
"date": "2024-09-03T15:56:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your positive feedback. Thank you for sharing your experience with us!",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b687030-27a6-4349-8851-5ad6b63c7296",
"author": "Sebastian Nassetta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKnqFRYEkZrtNeraXrjWiZ_LkEvW-S3z5ig_nZ2k46pX5fd562=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience. Would recommend.",
"date": "2024-09-02T20:04:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your great experience, Sebastian. Thank you for the recommendation!",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89bebf08-e6e5-413c-a3f0-d512cb9015dd",
"author": "Grace Bravata",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOkHJtihlGoGuciV77xa9y8ieXRsWy90RhXsQpjoyZBsut0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service representative that helped me set up the storage was wonderful. She walked me through the process. Everything went smoothly.",
"date": "2024-08-31T20:19:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear that our customer service representative was wonderful and that everything went smoothly. Thank you for letting us know.",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f1eecb8-2b05-4d03-ad90-d76f26e2feca",
"author": "Paulie Domanski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI78suwJOR_g2gSzOdK0DePKqKzieOvlyA-niMi0YubEjATZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was extremely helpful",
"date": "2024-08-30T16:14:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're privileged to hear that Renato was extremely helpful. Thank you for taking the time to share your experience.",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0085f0db-8cfb-4f7e-82f2-f79f13fff3f9",
"author": "Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJj5YXxKJNskJK9yeEmTI7ZpGhJT8LOa9fGoKbWShTimcDM1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was a tremendous help.\nHe kept me as a customer when I needed to upgrade. I'm a happy customer twice now.",
"date": "2024-08-30T15:17:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Thomas. We're glad Renato could assist you.",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b368eeae-36c7-4a15-b304-e2c7e8b6ddd5",
"author": "Matt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfPodxkoSbXcYVjHgk8fjeFJWX2TzA0MRzj0sLv581poOBTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have decades of retail mgmt. Experience.\nRenato is top shelf! Polite,professional, knowledgable,and willing to go the extra mile.\nA pleasure to deal with! AAAAA+++",
"date": "2024-08-27T17:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear about your positive experience with Renato! Thank you for sharing your feedback.",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8bd1c866-5c3f-454b-8a93-585480ec0342",
"author": "Aneta Ventrone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsTspnZCx6VdwGPB37VQZGUdUNTEc0_RLyHNyg7X-gcnSEWPtL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was a true pleasure to work with. He serves your company wonderfully! Great storage place as well. Never any issues. Highly recommend.",
"date": "2024-08-26T21:15:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear that Renato provided excellent service and that you had a great experience at Extra Space Storage. Thank you for the recommendation!",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ced12681-b1c2-4c2e-84fe-f4bebd511a7f",
"author": "Steven Mancino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCGKCqzN893m840TCSi4NQJXRhievIjS7TS-zQ6ZSSaW6AqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was very helpful and made my move to extra space storage very easy. I appreciate working with someone who takes great pride in customer service. Thank you!",
"date": "2024-08-26T16:20:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your kind words, Steven. We're glad Renato was able to assist you smoothly.",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5e32b03d-581b-447a-949c-26b9370f4b04",
"author": "HeNaSi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWJYCw8B4j_AadcU21zjU7WpPexTfvJK0NBmXHRaBXoAAPKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a very pleasant experience with Extra Space storage in Holtsville. Especially dealing with Renato. He was very professional and helpful.",
"date": "2024-08-23T16:42:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Natasha, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We adjust our customers' rental rates on a 4-9 month basis to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Will you please give us a call at 888-storage to discuss what other options we may have for you?
",
"replyDate": "2023-07-10T00:36:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ce5c8470-64dd-4679-af60-fd84b2433ed8",
"author": "erdal keskin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHFljfYPn2AwL_KivYh4us7uJW9UnfLHGE_0bpd1eSWCrJKt8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato is nice personel",
"date": "2024-08-16T18:56:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your positive feedback. Thank you for recognizing Renato's excellent service at Extra Space Storage.",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2703e2f3-2e96-4fb5-9aed-2ecdbebd61d2",
"author": "Roberta Chow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTzVlfJNmtkBjggpxSl-dIKXmexDPFZrjiwegBMzGid2h9Sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was amazing and very helpful.",
"date": "2024-08-15T20:22:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Roberta! We're overjoyed to hear that Renato was amazing and very helpful.",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0fe2c347-919d-4c10-b286-2ca045f97166",
"author": "Denizae Debrosse",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7L98nUyeWmfOB9u4WXUfUnFW1Iv7T5U4bZGvyGl3fe34yApY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-09T17:46:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Denizae! We're so glad we were able to meet your storage needs. ",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3dc6fbf0-0ea1-4c0b-b5d1-f7ce3b18a82e",
"author": "R F",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJXX9NOOwgha50JxvCtqpDYtycya5mPnO7Flku-RdCnfuwcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The owner is a good guy, he’s always professional and very friendly. This place is actually kept up better than the previous management.",
"date": "2024-08-03T19:21:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Renato is greatly appreciated. Thank you for sharing your feedback.",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c2eec94-f0c9-4d37-9e43-c725f818c79a",
"author": "Daniel Carlton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkp2U4SSWmBwaqG5to7b6xqg2_e2oDtN-x93prHrXLbgRO9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-02T19:22:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Daniel! We are grateful for customers like you. ",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1622f5f1-c98b-40bd-afb2-39f1e62467f0",
"author": "Adam Gallardo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuYsda2BQpJnM-Z_e5zSzEsnh_znjkZQCfTY_Y7ObAW4Nc4pQqZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-19T16:50:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Coach, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d4cc428-d65e-412b-9017-c1b43a7828e6",
"author": "John Hilbert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLgvVmDEst8zBQluC4E-DGnxOb_39W3P_UrwjVndWl5mKSZA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Clean , private , well kept . Personnel very good .. motto- customer comes first we experienced, thankyou extra storage, particularly store manager Renato! Have🌞day\n4&1/2!! Strive for 5!\nThanks again",
"date": "2024-07-19T16:00:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your positive feedback, John! We're glad to hear about your experience at Extra Space Storage.",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "363c9125-2638-4a9b-8ea5-3177b3aa1a76",
"author": "Frank Giordano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAhTRJXs0MVOKw5C6HwrhNN_UWQxU_GZx8joax64U4GFphVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was a wonderful person to work with. Well, recommended.",
"date": "2024-07-15T22:47:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Frank! We're pleased to hear that Renato provided you with excellent service. If you ever need storage solutions in the future, don't hesitate to give us a call at (631) 417-3307.",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3bf6bd9-83d7-4c19-b981-83eb7b93dcb4",
"author": "George Hennigan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBquE5nH24bZFSKVH0__cFOWM-LvWnCUDSh6IA7cxzl7Nsnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was fantastic",
"date": "2024-07-12T15:31:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Renato was fantastic. Thank you for sharing your positive experience with us.",
"replyDate": "2025-07-10T00:36:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32f083b7-b5cc-447f-ae65-c74590a49dd8",
"author": "Maricruz Villeda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJ3ade5Gcvum2HuYrcRqrEdHDyLGLq8w3_YVEJVfTt3d6lDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service , Renato was super friendly!!!",
"date": "2024-07-06T18:34:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive feedback, Maricruz! We're glad to hear that Renato provided amazing service.",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "40a9e73b-7aae-497d-81cc-dfb75e7cd0e4",
"author": "Just a Gamer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4S3lPRaNFXSKnzoS6es6RyaOHPxTrje-gQxEXOkKFWecBQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato and Peter were awesome they took they time to help me with my issues Thak you guys meet up with the good work",
"date": "2024-07-06T17:08:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your kind words and are thrilled to hear that Renato and Peter were able to assist you with your storage needs. Thank you for choosing Extra Space Storage!",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01d0d03c-9c23-49ff-9d39-ebffbaecc8cc",
"author": "Desiree Behr (Behrnotes)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKG7nsC68OSMETOnJVyeeLTB_cxUS8GC7PKQcAH1ka6bhWfpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! I only needed the unit for 1 month while we were between houses. Easy to sign up online and easy to cancel when done with the unit",
"date": "2024-07-03T16:31:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your positive feedback! Thank you immensely for choosing Extra Space Storage for your storage needs. We're glad to hear that the process was easy and convenient for you. If you ever need storage again in the future, don't hesitate to reach out to us at (631) 417-3307.",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25143d89-a6a4-4e5e-9129-7b7bf7142e1c",
"author": "Adam Gabriel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7moYMeyoLG4tv5XVK-Lf8KYILrI8w_P-rxI34Er1XZc5sS3E=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-02T19:31:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Adam! Don't hesitate to reach out if you need anything! ",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ec0bc66-b6fd-4cf7-a8ec-4ba6ee2e02d8",
"author": "Jeff Chester",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZr_zSikGwTSf2vrBGW_8wAx46FUlqRTUxayZ8gmR57YDGVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was great help closing out my unit to a bigger one.He was a big help. Such a nice manager to deal with…Jeff C.",
"date": "2024-07-01T21:58:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words about Renato's assistance in upgrading your storage unit. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "24740039-6487-4707-b813-7ccf59163665",
"author": "Michael Sauve",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdcM6L_YURFTIjFUXIgXBItw8IEht8jTZi2NMXRFDqbrqpSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m a one man, Ronald Rado very nice guy and very helpful. Very informative. Thank you very much and you were very patient.",
"date": "2024-06-28T16:30:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your kind words, Michael. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4356b4aa-e372-4ae8-8208-02ac8486c96e",
"author": "Nelson Olivo Guzmán Cid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJB2ng2yi9BUF6UJOabdjs2GMHu7FQy1SrcNmPgP7kzeFgpmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just came to there office and I was more than pleasure to be serviced by Renato and Peter, Amazing service and kindly! Will truly recommend them.",
"date": "2024-06-25T15:10:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience with Renato and Peter! Thank you for recommending us.",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8553e6fe-e6e6-49b7-acce-73061982e9d5",
"author": "Dave Ramnarine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTVOByDg2gsuqe4kbIq6qFjvNxFloVJin5ugKcaByRY7QwbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ronaldo is a very good service manager at this facility. I appreciate everything he has done for me and my family. Thank you for his service",
"date": "2024-06-24T20:56:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for recognizing Ronaldo's excellent service. We genuinely appreciate your feedback and are grateful for your support.",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a68b0472-2ae4-4162-a9f3-22856d3af1a9",
"author": "Mercy Roman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUm1TpXfb_lOAvNY6opCXPKT7Or1zTbRbAlVhYqtiILNnfDks=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've had my storage at this location for a few months and have always been greeted very nicely. I had the pleasure of working with Reinaldo and he was very helpful in getting me set up and helping the process move along nicely. Thank you",
"date": "2024-06-21T16:32:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that you had a positive experience with Reinaldo at our storage location. We are proud to offer excellent customer service to all of our customers, and we are happy to know that you were satisfied with your experience. Thank you for choosing Extra Space Storage!",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e792dc76-3f0b-4418-a982-d6348a36a052",
"author": "Carmen Hoerning",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5e8lgKY9JM9NZm80MqpBArk7lwFluc6mYgpUwDXZOTC8oSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was extremely helpful and knowledgeable and made transition very pleasing.",
"date": "2024-06-18T16:06:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear that Renato was extremely helpful and knowledgeable during your transition. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f275f46-7b49-4abe-88b2-971a1d5ddeab",
"author": "George Torrusio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIv1uLQE28ty_UZB8ydtprBx3qInz5dXOkn0IcBq_T5WPSR_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy access all ground floor units",
"date": "2024-06-11T22:33:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! We're glad to hear that you found easy access to all ground floor units. Thank you for choosing Extra Space Storage.",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "eb891067-0a9e-46b8-88de-6ae3d8d9d55d",
"author": "Samantha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqQWoAq_9db8LiXMsVMbkKdPsdhR_uTKk5bV1azm91B77uJaE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was great! & very helpful. Very easy and smooth process. Thank you 😊",
"date": "2024-06-08T18:18:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear that Renato was able to assist you and make the process easy and smooth. Thank you for choosing Extra Space Storage!",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "117787c9-1c84-4417-8954-58f5e2864194",
"author": "Mark Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV22Ta1Jn8FA3VC8X-671P9Jh2F4sZZgiiekNx5MxB0kf8_r2Bp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato is a very wonderful,professional gentleman",
"date": "2024-06-05T14:58:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear that Renato provided you with wonderful and professional service. Thank you for sharing your experience with us.",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4caff925-9255-4f9d-a374-c5bb36ca5637",
"author": "Heelander",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYac6a1Y3hqYoqJfpvfDqQ3VHZO8e5xCb5s_ThsTh2s_4VJ1Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was a fantastic help getting me situated into a unit during a move. He was also critical in getting seamlessly moved into a larger unit when I needed one.",
"date": "2024-05-13T22:42:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback. We're glad Renato was able to assist you during your move and help you transition into a larger unit seamlessly. If you need any further assistance, please don't hesitate to reach out to us at (631) 417-3307.",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7d4d4d85-3dec-4c7f-8b91-ba82f9cd3f8e",
"author": "James Payne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbwxfdXVE1qSK75056adIvb5KiOQFY5_rMGiPrhSf7VQFWDD8z=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great Service, Renato the Store Manager is wonderful to work with and makes the process a breeze! Will use again A+++",
"date": "2024-05-11T16:13:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, James! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! If you have any questions, let us know at 888-storage.",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c17ded4-5834-4d4a-92a8-cae272952334",
"author": "Ant L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEc0r2Sy81ZqOZpzWYamPYVHtApzRLPdtKuudK99E7JGyMX5o5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Had some additional stuff to take care of at the site today and Renato was nothing short of perfect Thank You!!",
"date": "2024-05-11T15:25:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi A, thank you for your review. We're glad Peter was nothing short of perfect. Feel free to stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:36:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4b37d16-69b8-468a-bec7-244a6b9423d0",
"author": "rick schuss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJehZbXbOEXH-t42ko1eo5DG1ji4usjbN4X3xuvPosk66iINg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-07T03:11:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Rick! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "765ad3dd-31ef-4f1d-abf1-45a4f71d8572",
"author": "Joel De Leon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEYWkNqL8UQcS9yPviB4rwxcNrkUmXgRjuO--NIYeHbi-qXyY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome and clean storage space",
"date": "2024-05-04T15:15:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joel, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're here to help with anything else you might need at 888-storage.
",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7085a744-246c-40f2-8e9d-254107dfce9a",
"author": "Kevin Allmaras",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwmJ6g6vnv_3fn6SaS0W562r444VnxqHY9YleMru4YBY-fqA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Renato was of great assistance. Helped me with some issues. I recommend this place.",
"date": "2024-05-03T18:12:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Kevin. Please stop by the office if you have any questions. ",
"replyDate": "2023-07-10T00:36:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63546198-4081-4967-b61a-34b6c856b197",
"author": "Andrew Grieshaber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTlzVmEF-Y7xoVxMGgYQfO3KgFq9qWX4HfFHBYuK6I7lVQ7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very happy with Extra Space Clean and secure Never had a problem. The manager Renato is great and very friendly.",
"date": "2024-05-03T18:02:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Andrew! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:36:32.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a60c3fdd-e7ad-4144-9437-282756d96823",
"author": "Richard Hoerning",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJU27-E5mx4_tTdrEPSaoJrC0Ie-BTWYMzaK9mtuK0mAfqMlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato Salvacio was Most knowledgable. HELPFUL, Respectable and courteous wiuld recommend location to everyone",
"date": "2024-05-03T16:30:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Richard! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:37:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fa6b8da2-1cfd-4904-b977-58b3b82980a1",
"author": "Elias Colon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaD2_Fasj4uApAK4GGVC6YGpxjcwGiLXa0nnZQRbqcAKkkBg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It was an absolute pleasure working with Renato answered all my questions and made the transaction run smoothly.",
"date": "2024-05-03T16:06:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Elias, thanks so much for your review! We are thrilled to hear your experience with Renato was positive and are always here to help with your storage needs! Give us a call at (631) 417-3307 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7cf371d8-14c1-4295-b741-3f859cd1578a",
"author": "Reza Sigari",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLe900KoSwkFkoXFsCvfzXjhp9u3tb62mTD9vev8rxCO6yAOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato is a very nice man, useful & helpful. Recommend this store to everybody!",
"date": "2024-04-30T17:46:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Reza! We pride ourselves on having a friendly, accommodating staff and are so happy Renato was able to assist you! You can reach us at 888-storage if you need anything.",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "29ab39cf-a540-4ae5-8074-7a4e377a854f",
"author": "Katherine Quintanilla",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZDNuekdN9mLOdUsAh7F1-EFrJ6O3hPzM2KYlJOaFBLadD8sY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato is super helpful and cheerful. Moving can be stressful and he helped put me at ease. Definitely recommend coming here",
"date": "2024-04-30T17:15:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Katherine! We pride ourselves on having a friendly, accommodating staff and are so happy Renato was able to assist you! If you have any questions, let us know at 888-storage.",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cf2870e7-e15c-4134-95fa-11083eecd546",
"author": "George Mavropoulos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlFsw9BCr2J6AUEYGBGc0DAla4z4NnrMo_bkT1GoKdkhiIk1vk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Overall great experience at this Extra Space Storage location. Renato was extremely knowledgeable and helpful. He answered all my questions and went above and beyond with answering all questions. I highly recommend this location for all your extra storage needs.",
"date": "2024-04-26T13:12:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, George! It's wonderful to hear you had a positive experience with us and that Renato was knowledgeable and helpful. We want you to know that we are here to assist you with any further storage needs! Give us a call at (631) 417-3307 if anything comes up!",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8b49e6c0-1d43-47b8-84cb-2f223691fb8f",
"author": "Felipe Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSULDKPcaH3hOlwI_5zyTe6JjGyufHdCQIYVhldXh5gyLU0SqV1w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service. Renato was very friendly & helpful. I highly recommend Extra Space Storage in Holtsville.",
"date": "2024-04-22T23:47:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Felipe, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We're always here to help at 888-storage.",
"replyDate": "2022-07-10T00:37:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "df296be0-bf0f-4013-b306-c87cfebebc3e",
"author": "Kevin Mccoy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyFZK3c8vzJZYJCNca2t5NBQcsPXIe_bHrIH9so-3xF9srcuE=s64-c-rp-mo-br100",
"rating": 5,
"text": "My rental experience with the extra space extra space was very good Ronaldo was a great guy he helped me out with a lot you know he got me what I need to get he deserves it I recommend that you make a manager",
"date": "2024-04-22T19:14:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kevin, thanks so much for your review! We are thrilled to hear your experience with Ronaldo was positive and are always here to help with your storage needs! Give us a call at (631) 417-3307 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9395f69f-ba55-4b68-9782-38ca68e7fc37",
"author": "Jason Sosa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPVNPKSMH3SX7J7qlM-jS84THouA-UkxDqAJlPs-MQQ2uDkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "About 4 mounts ago I was in search for a new storage using as I was unhappy with my previous one. I chose to go with extra space because of their incredible rates and cleanliness. Their customer service is amazing as well, particularly Store manager Renato. When I brought an issue to him he was truly dedicated to helping me find a solution.",
"date": "2024-04-21T12:59:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jason, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.
",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6b4a215e-2aff-4968-ab85-1a3b3552df28",
"author": "Richard Burns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIc4-u4LFhC3Gp9b00YbhLJnstIIRMzU3zZ4df2wfODibQTyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-20T19:38:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Richard, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f769d3c-c9b8-4125-b5e9-dbd69436f577",
"author": "Chris Barron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-dQumsRguacJmMS3T7cfE5SfzppPvIcVwhqwRLosIutmQzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato is the best… enough said handled things very professionally",
"date": "2024-04-16T21:18:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Chris! We're happy we were able to provide a smooth rental experience. If you have any questions, let us know at 888-storage.",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c5d69c09-a34b-4911-baa8-25f5931927ff",
"author": "Dawn Neyland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKADrrLU6P6nL8Btfox9e60ycoePYeilS2g0nXE4vz_FsZ-iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was great! Very helpful.",
"date": "2024-04-11T16:43:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Dawn. Thank you for the review. We're so glad Renato could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1427fc5d-b4b7-45ea-88a6-04412e79b514",
"author": "Ismail karabey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYsJtK3mvJbif2RRR1IywzfpodMMRMM7DmRIXC2-sO2pxgzLFa=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-04-09T20:33:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ismail. Thank you for leaving us a rating! Your feedback means a lot to us! ",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b63a7a41-cb3e-403a-b166-76f73ccff9b7",
"author": "Paul Taglieri",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkbCdJ55bhz4p4m4jnIvHl5idPEfTlVcC6c2Q6tB29UgHHhj-m=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Manager at facility is very informative & a nice person!",
"date": "2024-04-06T14:13:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Paul. We're glad our manager was able to help! Our team is here to serve you, so give us a call at (631) 417-3307 if you need any future assistance.\r
",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d7bb7fe-8886-4e85-8f45-14c4a0de2cb3",
"author": "Celestino Almonte",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqTj3kwFz748difF4vXVFvHtphXFz2avHJZa-WlWrJwUZsLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renato was excellent !",
"date": "2024-04-01T18:47:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Celestino. Thank you for the 5-star review! We're so happy Renato was excellent to work with! We are available at 888-storage whenever you need us!",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "888c3dc2-bd61-40e4-9ce1-1dad5a51efd0",
"author": "David Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVKTZw5pdjFrfdTpHTAO9osnuicngXurRUhN82GxYxN1MgCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-29T18:36:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, David! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb263ded-e46d-4624-bbdd-2afcd0adbdf8",
"author": "Justin Mangibin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyM6rOXE4-Sf9NGPRMo4RGSytVyqUSzPo-oUJurE3dfoT5u2Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great",
"date": "2024-03-25T17:48:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Justin. Thanks for the positive feedback. We're so happy we have customers like you. Please call (631) 417-3307 if you have any questions. ",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fc485137-ab52-4695-a6fe-226e3a31f144",
"author": "pam",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrxeLjdHCclhyreLG-Y2Sh-tEfmfrDbLB1w-LblwCELIxrgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-25T16:41:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Pam. Call us at (631) 417-3307 if you have any questions or need assistance with your rental! ",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c2cd3ca-2bf2-4947-b42d-5a1072a281ae",
"author": "Myrna Paine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqu46CHrJWtYfdKASGGCCjoLc-pNBfPxcIidWpz-ZPusX97PI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-22T18:07:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Myrna! Don't hesitate to reach out if you need anything!",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ecce5737-0afe-41ab-a646-6375e3604f61",
"author": "Michael Owen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtax6VrJCalsxztE2JZTpP7f3SCWOLztWcqMTfo5Uhl_kK=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-08T20:11:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Michael! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef43840f-0a9e-43b8-a6b5-b54bb3b12c6c",
"author": "Rene Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYCaj1eAAk60cHS5EnjvkK5x5pD35_GTbMQN29Emwye6MHTGwX=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2024-03-01T17:09:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Rene. Thank you for leaving a positive rating. We're so grateful to have customers like you. ",
"replyDate": "2024-07-10T00:37:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "30b65459-6250-41b4-8230-dd014bb21fa1",
"author": "Ted Branch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7yQQt9z3B0aXcOug4Cb427cSJzA1fm-FpYyjdvL5sz18hbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My first time experience with storage rental was both seamless and well organized. It was super easy to get a storage unit.",
"date": "2024-02-26T21:27:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Ted! We're happy we were able to provide a smooth rental experience. We're always here to help if you need us, feel free to reach out at 888-storage!",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "74270fc6-1992-4729-97f7-3833e6145a66",
"author": "Charles Damga",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVO5tyiumKaiDEwZRdbcz3HAl0eOmr30VcCx5j2sgKAH0vEfDnS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cheyenne was amazing. Great service",
"date": "2024-02-19T17:45:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Cheyenne is great too! Thanks for the positive review, Charles. Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2aff354a-b52a-4f8b-b368-3638e186d829",
"author": "Samantha H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHSX_gg649-hGFmqe3DOZmN5FrNE0DkcG0M3neTlefyIDnUgxotQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cheyenne is so kind and helpful!",
"date": "2024-02-11T03:14:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Samantha. Thank you for the review. We're so glad Cheyenne was so kind and helpful! Please call us at 888-storage whenever you need us.",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6cbe6b55-710e-4015-acf9-cf8baf8068b5",
"author": "Ronald Gustafson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLMOes9hMCGI5w0lG9pYic5RKIaWOp_T_M87kzrgfcEWzy0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-27T16:56:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your positive rating, Ronald! Thank you for choosing Extra Space Storage and please let us know if you have any questions. ",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4605eb3d-402f-4891-9629-9880caafa512",
"author": "Pierluigi Rotondo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCMsawg6c8Z90pn2uER1wC_xl04Q8cCfR71pwtC6OdvF8BKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing people and great service. Can't recommend Peter and Cheyenne enough.",
"date": "2024-01-20T15:39:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Pierluigi! Thank you so much for the positive review. We are glad Peter and Cheyenne were great to work with. If you ever need anything don't hesitate to give us a call at (631) 417-3307 or stop by the facility! ",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25bcbc43-bfd4-4d4a-bbbc-5023d1d5b6e6",
"author": "Angela Pekrul",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCdUclEXEjIBeAFHVruPO6UxfkT-S0ot6_9MvpbQaOAno-nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cheyenne M. was personable, friendly and helpful.",
"date": "2024-01-13T16:34:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Angela. It's great to hear Cheyenne was personable, friendly, and helpful! Our team is here to serve you, so give us a call at (631) 417-3307 if you need any future assistance.
",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eb652b34-4db1-4479-b837-1fdaead41dcb",
"author": "Doug R",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq3n_j_ll5XU8VMKTA6mAIkzpGMChJhNj4WTRl8c8W2kntzg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-01-05T21:13:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Doug! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98418e74-5ccf-4f70-ad45-abb4441c54a6",
"author": "Katie Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYpIMgzMb-ukRVUKLZ4YPlIG1FI5gLAev9ZX3SQCglwX6vsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-05T16:23:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Katie! We are grateful for customers like you. Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "373fa44b-0835-4316-882d-15d8408667c5",
"author": "Xia Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJxb4yEkqODokMYhsCUiwZruCK6rleQdPdJKlK7e182WGFVsn_=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-01-03T22:37:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Xia! Please stop by our office or call us at (631) 417-3307 if you have any questions. ",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "195ed00f-b666-4fba-909c-faffe9f1487f",
"author": "Alisha Hatcher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5dNCP0a2fNGFjA2es7SlPx9jgSWCLZwfsp0Q6gxfWPfYMN0KF=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-16T22:14:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Alisha! Thank you for being an Extra Space Storage customer. ",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "faf521dd-420c-405b-9bbb-2945dfc94a8a",
"author": "Jake Itzkowitz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeE9KaJtvSojA5MdXyJvz3DeMevYNalPfhgcCyZNPKM3axBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-01T16:39:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jake, we are so happy you had a 5-star experience with Extra Space Storage. Thank you for taking the time to leave us such a nice rating. ",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6b952c2-42c2-4dd9-b3a9-5d8556408e6e",
"author": "Timothy Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCwPl7E6bifwmZscl6kosxbzZd-g3oaApWZ4W336AZw4o53i0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Cheyenne is the BEST. Helps with anything you need and keeps a clean site.",
"date": "2023-11-28T16:07:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Miss Cheyenne is great too! Thanks for the positive review, Timothy. Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0cf2933e-bf9e-4b4e-8bbb-68e99b4e3b84",
"author": "John Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0lE4Tl4qhZhSm0wv1uX0FsJC8nWr3dGA9o18xPAwL_QAQ9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cheyenne, the manager, was fantastic and is a total asset..\nShe took me to see a few units.. With all the paperwork and extras, she slowed it down to make sure I understood everything.. The facility was very clean..",
"date": "2023-11-27T18:29:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, thank you for your review! We're so happy to hear that your experience with Cheyenne and the cleanliness of the facility has been positive! Please call us at 888-storage whenever you need us.",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "733d4b45-2d8c-49f2-8727-2022028c3b8f",
"author": "charlie l",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJn5Py27_nGJAqSSxsS_3evuZ1uyO4xaKoA2gRdex7PcOvChw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ask for manager Cheyenne. Easy to rent very kind and patient. Good prices and clean facility 👍🏻",
"date": "2023-11-22T14:51:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Charlie! We're happy Cheyenne was able to provide a smooth rental experience. If you have any questions, let us know at 888-storage.",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e7460612-5783-4e8d-90a8-edddf3cd5baf",
"author": "Jimmy Go",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUa-Ku2-IkzdE384_PxfqnmD8L_chvm0xk79MwBS1gbiMWvk0GX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager lady was very helpful and got me right up and running",
"date": "2023-10-27T04:21:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jimmy. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. Please call us at 888-storage if you need anything!",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "72b77737-b24e-4b5f-a269-e97be3a21b11",
"author": "Jerry Albro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhUTOmxj-1ZYS5qVKocgIEP5_maDAmSvVCWXlilmaOuYUJkmdS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean unit and overall property. Friendly helpful site manager.",
"date": "2023-10-20T02:54:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jerry, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call at 888-STORAGE if you need any future assistance.",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "41c7048a-2356-46d1-985e-3c76ba4d50a6",
"author": "Michael Coppa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAdFH5zAcTAbOcgGM_aEpoOcaAUAGKUlhQ_q-rvA2vj3SAAVg-=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-04T17:50:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Michael. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f24e85c-ef20-4f3e-9f89-22ba211aff77",
"author": "Johnattan Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmjzdd9jb9hPZUXsPgteu1dAO2Z_n3qJFqKtMPpvSq9LORYOQK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy. Everything was done over the phone on a Sunday",
"date": "2023-09-11T16:44:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Johnattan! We're happy we were able to provide a smooth rental experience. If you have any questions, let us know at 888-storage.
",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c5527e0-ebef-41de-9381-a13c092a5dd1",
"author": "Alan Bettis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzdBM8z60n0gYAglt2w5O0ryfLW3rcFjZ9dLTJGkaEK_OzCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was professional, courteous , and very helpful .",
"date": "2023-09-01T17:07:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Alan! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "334f4266-57e1-46d6-a2b0-604cde350dca",
"author": "Marianna Boyden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHDqi0CO1fPiUoUlxWGY6zlLQyvgL7WURv6ND7jsD6t8mPCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! Facility is well lit and clean. A+",
"date": "2023-08-22T02:36:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marianna, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (631) 417-3307 or stop by the office if you need anything!
",
"replyDate": "2024-07-10T00:37:39.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c3a73460-5f1d-4358-a4bc-147f1e1fa933",
"author": "Cofie Richard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLW_bP0Dkv7d9NU6BF4FwnrIK1gGvolS-hczArxMjGqmASFKg=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2023-08-21T15:56:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Cofie. We're so thrilled you had a positive experience at Extra Space Storage. ",
"replyDate": "2024-07-10T00:37:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f111ce6f-39d1-46fa-a384-59b3b83d2966",
"author": "Patrick Donohue",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwtw4ThtQsVuLy3sAArcOMuKRT-Ry7OL0V69SHF3WxSKwZFw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly service clean establishment fair prices",
"date": "2023-08-18T07:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Patrick, thank you for the positive feedback about our friendly staff! We're so happy to hear that you're satisfied with our pricing and the cleanliness of the facility. If you have any questions, let us know at 888-storage.",
"replyDate": "2024-07-10T00:37:52.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "831e63df-c902-44b6-b055-2a357c243a85",
"author": "MM",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmIUt9dV3hXtTOza5j47pqowsRr-T5s1xNFaq5RE42pOw--g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wrapping up with a big move and Cheyenne was so patient and super helpful! Shes such a wonderful person to talk to and answered any questions I had ^^ I'll be sure to recommend this location. 5/5 stars!",
"date": "2023-08-14T23:15:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Tj! We pride ourselves on having a friendly, accommodating staff and are so happy Cheyenne was able to assist you! If there is anything we can do for you, please let us know at 888-storage.",
"replyDate": "2024-07-10T00:37:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a1dddd19-3c3a-433f-9e70-e6c7f0d5d1a8",
"author": "Marisol Eberhardt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIP0AsVYWGwJOIk51HYImOdQmJa4CvOX4_LILgaOE8hg8boWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-27T17:09:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Marisol! We're so glad we were able to meet your storage needs. ",
"replyDate": "2024-07-10T00:37:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a088731-24f4-4730-b33f-884d4c3005b8",
"author": "Gil Ripp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwb-4bHJBqfmKIiCNyJt55TW3Go0b4nXj-LuowUmx1KRa09A=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager, Cheyenne, is pleasant, helpful and professional. She pays attention and is very detail oriented! A pleasure to deal with!",
"date": "2023-07-25T23:31:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gil, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cheyenne! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2024-07-10T00:37:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "22c053d1-9121-45dc-bd00-e82a692add19",
"author": "Candi Parris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVzUtEuLD4OfcdrNJyyr732E6Na0t6bDopte83Nto9j1tbQw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cheyenne. At Holtsville. EXTRA STORAGE SPACE WAS ABSOLUTELY \"TOPNOTCH\", ALWAYS KIND. CONSIDERATE HELPFUL, COULD NOT HAVE EXPECTED MORE !!!",
"date": "2023-07-25T20:13:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Primmie, Thank you for taking the time to leave your feedback! We pride ourselves on having a kind, considerate staff, so we are thrilled to hear that you had such a positive experience renting with Cheyenne! Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2024-07-10T00:37:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e603efd0-cead-484d-8019-1063359f2269",
"author": "Ed Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4djjuMDhEDAifEd7fhVLBKN-VAdZT_AfT_9j3qQjN8Vb9qA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cheyenne the manager at the Holtsville NY location was very friendly and attentive. She was able to reassure all my concerns. The units were easily accessible and the place felt safe and secure. Would recommend to anyone in need of storaging there personally items weather its short or long term",
"date": "2023-06-29T22:01:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ed, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, attentive staff, so we are thrilled to hear that you had such a positive experience renting with Cheyenne. It's great to know you found our property safe and secure. Please give us a call at 888-storage if anything comes up!
",
"replyDate": "2023-07-10T00:37:52.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "98734f25-8c5b-40ac-8316-bbc067b4d1f5",
"author": "Mary Celentano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-LICpdxnOS8oAQEZJNagBicieXPuAk4CNSb0sA2WSAMupuhUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Space Storage is very clean and secure. Their customer service is excellent, especially the Store Manager, Cheyenne Moreno she is wonderful so helpful and always greets you with a smile, a true asset to the company. 😊",
"date": "2023-06-15T22:19:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Mary! Providing renters with clean and secure facilities is our top priority. We're committed to providing excellent customer service. We agree Cheyenne Moreno is such an asset to our team! Please stop by the office or call us at 888-STORAGE if we can help you with anything!
",
"replyDate": "2023-07-10T00:37:52.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "29d0d1d7-dad8-4c80-b1df-c703d6ee03ae",
"author": "Jennifer Huttner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8_KaCugMPHpTXf6abh98pX-PVHQ9fHAWtORvtZeYrOs5GvOCx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, secure and helpful staff.",
"date": "2023-06-04T23:58:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Jennifer! Providing renters with clean and secure facilities is our top priority, and we're glad we could help! We're always here to help with any of your storage needs at 888-storage.",
"replyDate": "2023-07-10T00:37:52.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "535e9409-f64d-4a09-981e-fbfa41d054d7",
"author": "Natasha Coach",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9b5vLEgWrdmzDiYoQQftSiKiFjDlYsS2ckhxDT_Kvs1TTDySs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-03T18:59:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Natasha! Don't hesitate to reach out to us at (631) 417-3307 if you ever need any assistance. ",
"replyDate": "2023-07-10T00:37:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bba00e06-da19-4434-90cb-4e5826775d3c",
"author": "Anne Broskie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0d-wVU9iPPhU8P-1a29xD5Al7ZFO2OcUe3f-6t8nASyDo_jU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-30T20:33:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Anne. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2023-07-10T00:37:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da441a30-0bec-4fcf-887f-a599309b75d6",
"author": "Daniel Connor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINA4aB_-yF3BRl1GGGA-sAp94jwoTwKsgMQPwvZ0roR05thw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-23T16:50:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Daniel! We're so glad we were able to meet your storage needs. ",
"replyDate": "2023-07-10T00:37:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c21f245b-32a9-4226-8965-8756f82919ee",
"author": "Wild West",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxNkhry6SL-9RZYUoNoSnT8T3rBO80CR3DXTUCRU4qwPa6pA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice staff, very easy to setup rental. Can manage, rent, and request everything online!",
"date": "2023-05-20T21:02:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wild, thank you for your review. We're glad our team was nice. Feel free to stop by the office if you need anything! ",
"replyDate": "2023-07-10T00:37:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2e45b9e3-6690-458a-9816-b69c8d12184d",
"author": "GURDEEP SINGH",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4L32aAuRAU3Pxgz8rN3m6JKYNEMclXPsw0LxPo5RZz5PNPEEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-12T19:43:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Sabbi. Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-10T00:37:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ab3c636-1f55-4f4c-96cb-c67330a348a7",
"author": "Chris Montano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0APusm0sfklaLFIKc5oDqVHot-erhkMgSbjHj8Nu0p5-wiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-03T15:28:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Chris! Don't hesitate to reach out if you need anything!",
"replyDate": "2023-07-10T00:37:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "545d8b38-1900-4d43-bd2b-b7b0f55ae862",
"author": "Chris Stahlbush",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOBF_8uMpmBQve5jkBqOZt-oBbn38w71zBwWE8K62O5VCL9SiP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-29T19:43:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chris, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2023-07-10T00:37:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47086bbe-afd6-4a89-90e6-86069864f50e",
"author": "Frank Colaiacomo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpoVdEQgwXZp5-EImH76yL0sYA-72FBqsZQUnTyWmqbqWSYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-28T15:53:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Frank! If you need any assistance the future feel free to stop by or call us at (631) 417-3307.",
"replyDate": "2023-07-10T00:37:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b2ba78d2-7481-4074-8a55-3b9ed90b1f22",
"author": "vitor sousa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqUIm7qpBF1dFxeBRrvm_fK-Gh-W-_V7FB_4D_4BnnrAQvNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-28T14:57:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Vitor! Your feedback means a lot to our team.",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e325afe-fad4-4f3e-a792-da5f71528a54",
"author": "joshua miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDqo2vnqmRaDABimfxBGyqMUaE8_FOhkfDIPnsbG_mns8h2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Needed info and staff was very helpful. Big property. Nice people.",
"date": "2023-04-27T14:53:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Joshua. We're glad our team was able to help! Our team is here to serve you, so give us a call at (631) 417-3307 if you need any future assistance.
",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b1e6280b-e5c7-41c7-889c-8a0cd27189a4",
"author": "Patrick Wilkens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvgLOBmugiarGuFUOGqI6IzDEfsSaVpbt-WT7adWeb07mI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-25T14:24:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Patrick! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28374c73-41bb-4a16-8b49-2afcd94946c4",
"author": "Meaghan Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLU8ERihZZP-LxHtuSqygDIVQ9pDq0EXnNgVSfcDuj5LOudCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ownership changed while we were there and the transition was smooth. A break-in/robbery occurred in multiple units and they handled it very well",
"date": "2023-04-23T22:21:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Meaghan, we are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. Please stop by the office or give us a call if you need anything. ",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "14861bf5-6930-4e9d-875f-0fd3f91a6c02",
"author": "Pat McGuire",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkBY2H1S6bqBAGDpIagLH5RZFwleOVY7tZ9j57kVusBwjF-Xkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-18T19:28:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Pat! We're happy we could meet your self-storage needs.",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29c0b69d-0aae-4660-8f03-c11187700ec6",
"author": "AJ S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyXtlDCiXm01vPw6VrhSEN6zJ5_d5tDjyVuRXK2Qj5GdmySQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dennis is awesome,friendly. Very helpful.very professional .",
"date": "2023-04-14T14:04:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Alan! We're so happy to hear Dennis was able to make your rental process hassle free! Give us a call at (631) 417-3307 if you need any future assistance.",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9b0faff2-c050-4e7e-8e78-0167d3e6ac6d",
"author": "Joseph Caggiano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKX_tg1LuQGOq2xgeIYboCAY1kVkqJKMUEXDqYzeP6qc3GCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Using Holtsville location for many years. Dennis is a pleasure to deal with and answers all questions. Very happy with facility.",
"date": "2023-03-31T21:42:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Joseph! We're glad Dennis is a pleasure to deal with and answers all questions. Call us at (631) 417-3307 if you have any questions or need assistance with your rental. ",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f679f1ca-3285-4a0b-a4f1-31c718b863c5",
"author": "John Collura",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgEUHrJfLlqv9G3qPWXfCh3aiP60HnrtOfPADBTtY8_6jcXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Dennis for all your help with my unit your are the best",
"date": "2023-03-30T18:15:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, John! We're happy to hear Dennis was as helpful as can be. Feel free to swing by your local office for any further assistance!
",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cdb79f18-eee8-4c82-ab01-5ec722cda6ab",
"author": "Jahmarrie Rollins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsy9yTNFrZt_FY3vNA06MHdI7DgPtHWwB_-fGXo68BAWoNww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great friendly customer service explains everything you need to know, thanks again Dennis",
"date": "2023-03-17T21:16:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jahmarrie. We are glad Dennis was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eac1e520-c48c-4128-8462-d2eee1e7b4ab",
"author": "Magali Batista",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4Evxe5NOimuWNCW1fXHX3UMtNOzfmCXPSf4I0y5WiFCjCXFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dennis and team were very helpful with the unit i rented. it was clean, easy access and perfect fit.",
"date": "2023-03-15T20:49:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Magali, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dennis! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5381b566-b743-49db-ae3c-a0f58f1ea212",
"author": "gina granados",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5VdRxFcLzSmgdZYzy5uqiTAQMhDIxtKVA2J30FuuP9TrUb-6wnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-11T16:54:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gina, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7ade6231-2e24-49d8-8846-7025de28c245",
"author": "Anthony Mastanduno (Tony)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdnwblTIKAXt5hmf9VC4dZ_v0dVtv6Q1MoP4rNoZTnYmqF1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and felt my belongings were safe at there facility",
"date": "2023-03-06T00:19:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Anthony. Security is our top priority and we appreciate that you have trusted us with your belongings! Let us know if you have questions at 888-storage.",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f8ecd304-ffed-4f97-bdf7-a9d81e7b8a9e",
"author": "Carlos Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLp7dd64erNdtIJO5qR29xOElDHlc32OucE5DGDdbUpa5haQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great 1st experience and great service!",
"date": "2023-02-25T15:16:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carlos, thanks so much for your review! We are thrilled to hear your experience was great. Don’t hesitate to call us at 888-storage if you need anything. ",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2fbe0539-1815-4991-b225-708f59ab050b",
"author": "Suzie Sambenedetto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3uQdAvqsoK9orYVLYY2TppNDJ71WWRR-4SYT26jcovzU0fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dennis and Pete were extremely pleasant and super helpful….the rates can’t be beat!",
"date": "2023-02-18T20:58:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Suzie. It's great to know Dennis and Pete were helpful and pleasant. Our team is here to serve you, so give us a call at (631) 417-3307 if you need any future assistance.
",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "045bf388-2a7f-4c9f-9f8e-72a66e7bcb7e",
"author": "John Picciallo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK36ekBgdk2sb8UXhK1q3Vt3mfTeOaQbQg_6el204vlm2A9kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-13T16:32:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, John. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59afc839-a59a-4aa5-b823-b10eff512a04",
"author": "7even 8ight 7even",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWO9ohnNRUnrs-ebxlENRFFrt3HNieMMxjnuY6YEQxB7aI856PB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dennis is very accommodating & helpful. Facility is very clean. If you need to store a car here, this is one place that will gladly help you.",
"date": "2023-02-11T12:44:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, 7even! We pride ourselves on having a helpful, accommodating staff and are so happy Dennis was able to assist you! It's great to know you found our property clean. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a2a6773d-a497-4aad-bc32-55bf4ee8e39f",
"author": "Dorian “Ace” Leviathan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnxm-boK3nPKR6Biwme-VLRzhNqBoKLFVNVo5b-2GJTJxuIys=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely helpful and accommodating. Great price and service.",
"date": "2023-02-10T23:36:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dorian, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (631) 417-3307 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9c4729a3-29c8-4d21-a15a-c33ed0a6addb",
"author": "Jacob N",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7joaVo2fIiW2AltlGITfXS93QDZOpD41tt8VYh4jBD8vkhQdP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-09T19:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Bmw_jayftw-24! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c62ff12-6399-4a00-b2b3-c83d20c4e3a2",
"author": "Joe Koerber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcHV-qUkAeo5AKnNrPulFx5UFYEqwSKv0l77fXtTuWioi4ag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, Dennis is very helpful & always a pleasure to do business with",
"date": "2023-02-08T16:05:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Joe! We are glad you had a great experience with Dennis. Please email us at customerservice@extraspace.com if you need anything!",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0166c9de-e633-449e-9823-b0c0b57a1cbc",
"author": "Allison Carrara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjSMUe9z7UGvYXMLdW9rVUJzLhvg6sLapDEayjrbImfkEeTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-04T16:14:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Allison, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2023-07-10T00:38:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4657aeee-eef4-493c-a64e-1578585d4120",
"author": "Amie Maglio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlQpToPLvDGPTvaCeudrHGtnXIpW4Rr06erXvRg6ObIllzgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The units are clean. He was very helpful.",
"date": "2023-02-02T23:01:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "317b58f2-c04d-4c91-bf9c-0cadf6c1af64",
"author": "David White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrK_ooz60kQJdD8G8fpR6pEban4r1pOoZUFKLdFf-PeXOHzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dennis was great in helping finding me a perfect storage unit and giving me a fantastic deal.",
"date": "2023-02-02T15:51:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Denise is great too! Thanks for the positive review, David. Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f8b9bde1-7f52-448e-9778-085dffc71e60",
"author": "Leila Baugh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdhZSMsRn4YNocCAVPX5PjFBacHvntvaOjQRIpAdY4P3c-a84fSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had the best experience with the personnel at this location! Dennis has been very accommodating between me needing multiple units and larger units and being available to answer all my questions.",
"date": "2023-02-01T20:51:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Leila. We're thrilled you had a positive experience renting with Dennis at Extra Space Storage. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dd5982ff-fc25-40cf-9dc5-1c8298572642",
"author": "Daniella Gabriella",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhq4jUjouMqH35kkB51O0G4c6TxUu49gPrYvXptAxNGJ838IXwhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This storage unit facility is really great and I do recommend them. Thank you for renting me a unit.",
"date": "2023-02-01T18:10:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Daniella! We're so happy to hear we have your recommendation! As always, we're here to help at 888-storage whenever you need us.
",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81207d3d-36e9-4039-b3ba-4e8c676a1031",
"author": "Mike Leandro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrIdyy6-htV9u4SIOwcg3xTpgrg06ojDEcpmy_lYDH93K7lu4B=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-28T17:28:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Endr! We are grateful for customers like you. ",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78cc333e-22ba-40a6-a5c6-63dd005aff1e",
"author": "Yolanda Mears",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhD7XgfHKqPyNdJX61-5aov3Gzu8vsnDlIDDaE70BfLmQrvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-25T19:00:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Yolanda! If you need any assistance the future feel free to stop by or call us at (631) 417-3307.",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "357f5bb6-3f5f-45f3-8e66-ac38a55a1e8f",
"author": "Chris Meyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCngAszVhLf3zQl1H3YPlV68qE9hhdTzYi2fBHgDLwz1W63het=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always great and professional",
"date": "2023-01-25T16:03:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Chris. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88b64c58-5a5a-4c4a-a6f8-f6f666f27ae0",
"author": "Mike DeLisa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpi4Pww63tRdGRi_QJkkl2BNJJ_s4PxhAXGzPR5Egs1ngDIw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2023-01-18T21:07:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your rating means so much to us, Mike! Thank you for choosing Extra Space Storage. ",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "987b65ce-5b0e-4295-9dfa-8311c2f75243",
"author": "Chris Timpson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMpevR4_ZGYD4gdetGKpHh0ZcX0d4xWTEpSJ998K1haIukJA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience",
"date": "2023-01-16T19:56:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Chris! We love to hear that our customers are happy with Extra Space. Email us at customerservice@extraspace.com if you need anything!",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62b6b8bf-eb10-41ac-a0a4-6617049fbd11",
"author": "Matt Dalton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlkaM9BlvA4dNDyaQ21_Oz_iJB4V4Feucq7f1mdmvXJxx6fg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Looking for storage in Holbrook/Holtsville/Ronkonkoma area? Look no further. I shopped around and have been with this Extra Space location for almost two years. Cost efficient, clean, and customer service like no other! Ask for Dennis, he will take care of you.",
"date": "2023-01-13T16:35:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Matt, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dennis! Please stop by the office or contact us at 888-storage if you have any questions!
",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "bbb9126e-8b80-4ad8-bc80-8b0a805a4e0a",
"author": "A Norton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQXgeUe4S9gCtXsVZvBXWVLvb3lvv9U3GWw7TudbbMO40w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-12T16:17:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, A! We're so glad we were able to meet your storage needs. ",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c5d9cb7f-4d54-48ab-a034-70031cdb6de6",
"author": "joe cipriano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCEAJkjhi4GswFBrXXK3bx6fh_yZbFzgO8_sasTU-dKcN8zzrI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent Service! Great deals, I won't go any where else! Thanks Dennis and staff.",
"date": "2023-01-09T21:19:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Joe. We're thrilled you had a positive experience with Dennis at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "32f9f75a-7bd1-4e1d-a928-47afe26901b7",
"author": "Mariah Licon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIR_7nLgze-EYTCWP4N_wuWrjkjey6WOn6haLGX2WzIs85DiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-31T16:15:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mariah, thank you for your positive rating! Please stop by our office or call us at (631) 417-3307 if you have any questions.",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "17dafabe-bb91-4705-a64a-cd05b27bad00",
"author": "Carroll Logie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSG1ASCxuiAyiv1Tf3gJTq6PIEafFzlOo39uuZNYKi3lmdBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dennis and team was extraordinary and extremely helpful in helping my families needs while searching for unit options. Will consider renting there in the future.",
"date": "2022-12-30T19:44:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carroll! Thank you so much for the positive review. We are glad Dennis and the team were extraordinary and extremely helpful. If you ever need anything don't hesitate to give us a call at (631) 417-3307 or stop by the facility! ",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "df72e55b-6f73-4faa-9285-e0e796388d39",
"author": "Nancy Glick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7JEdl0MWIxxhtHitI0zxhB_duCaDGchyN-U0NFFwfyLZ_9wQYtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dennis and team are helpful to work with.",
"date": "2022-12-20T15:08:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Nancy. Thank you for the review. We're so glad Dennis could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "86ee4d9b-507f-4683-b305-b83dc25dd886",
"author": "Ed Faulkner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTVr4NBZz-Y_y2-E4aNXqADPVHWqt0aMmZCS93WzXToZMSeTaeuQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had just ended using 2 large storage units at the Holtsville facility. I had been there for over 2 years. My experience there was excellent. The facility manager Dennis was always helpful and courteous! I no longer needed the units, and Dennis again was very helpful in my checking out.\nThey always kept up on maintaining the exterior of the units and the ground where clean whenever we came.\nThanks again, and if I ever need another storage unit I will be sure to use this facility again.",
"date": "2022-12-15T12:06:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "141633d5-0e2e-4e47-ac4f-fd77bb9ae7f9",
"author": "Lauren Frazier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICmTk2dGIegXMsBFzO7pp3qMau79FaoF34AOFkXyPYPxTrUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-12T21:12:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lauren, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything! ",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c187a804-881c-44d3-b11d-5b50ca6b1fea",
"author": "rui rebelo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvWf52fVUe0fCfNO0d4dzUGKAlgo15gYBzjTln9bMjxjeGvw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dennis goes the extra mile to make sure you happy with your unit, just upgraded for a bigger one and he showed me several units and made sure i got one close to my previous one so i could easily move my stuff, thank you Dennis Brunner for the excellence",
"date": "2022-12-08T02:02:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rui, thank you for your review. We're glad Dennis goes the extra mile to make sure you are happy with your unit, showing you several units, and making sure you got one close to your previous one. Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dbd6d9bc-0d4a-4a2e-9abc-2bca9d4519d7",
"author": "Loretta Pavich",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV52VaefQ0gV3_CnlzAwczICsI6VPv7MejV2qtIXeBghpMx-bkU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I worked with Dennis after making an online reservation. He was professional and courteous. The process took about 15 minutes by phone. Painless! Thnx Dennis!",
"date": "2022-11-30T21:43:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Loretta. We are glad Dennis was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ",
"replyDate": "2023-07-10T00:39:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69c567c7-2a88-41ee-8595-02201ce90f25",
"author": "andrew mancini",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYXTMilV2JDObGrqcCQ4p3xCf71_TH3Ue77X6qjEj9MGvaEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff quick and easy",
"date": "2022-11-25T17:04:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andrew, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (631) 417-3307 or stop by the office if you need anything!
",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6c6957e7-af11-4273-a275-1143695f1c1e",
"author": "Troy Decasteele",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLW5T58cnMoeKUoC6S9ETKsq--fYVKMidh-ILIEUNlPuxqaNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick set-up with very polite staff.",
"date": "2022-11-22T22:42:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent review, Troy! We're happy we were able to provide a smooth rental experience. Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0feed8f-a935-4721-ae67-425789828a05",
"author": "Brandy Aquino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2XOH0qB1kv1jvWlZjY5OJ0hL6dN_tFiWqbD7Xm-Tjhka8mA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and accessible. Dennis the manager is extremely nice and very helpful. Customer service is above and beyond expectations!",
"date": "2022-11-22T22:28:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Brandy. We're thrilled you had a positive experience with Dennis at Extra Space Storage. Please stop by the office if you have any questions.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "92989b7c-3822-4043-b66c-941dbc5aad5d",
"author": "Eric Bernstein",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbXb-0PKiqu9yfRetqZFwANE-827DXbzwq8-63WUx1EA9SBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic overall experience! Very friendly and helpful associates at the Holtsville location. Dennis answered all my questions and got me set up in no time. I spent a lot of time researching new places and Extra Space checked all the boxes. Highly recommended for anyone looking for a new Storage space!",
"date": "2022-11-21T17:22:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d2050b9-5c9e-4ea6-9146-ca11389a3150",
"author": "Josephtalento This",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWvpl62I4v4VUaILeVwupgZx-IR2tZLtX1haIXC9_8Z3rWBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to set up online",
"date": "2022-11-19T01:43:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Josephtalento. Thank you for the great review! We're thrilled you have had a great experience with our online rental process. Please stop by the office or contact us at 888-storage if you have any questions! ",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "167e9e0a-0ca2-45f4-aee0-c4b8d88c2f0e",
"author": "Joseph Brutus",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3PmXS1VmE9H9NOleyhbtu4hpn3aoa7XpTgVsF54j1J9jI5s5D=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-10T17:59:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Joseph! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (631) 417-3307 if you ever need anything.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0c3d938f-ef5b-47b0-80f9-99b7ef272219",
"author": "STEW",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0bLpgQpwWpWp_xVkG9N6axNsrKeZ-NUZMRrm6hSOVq1Uu8tE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place. Would store again.",
"date": "2022-11-10T17:08:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience, Stew. We're committed to being your go-to stop for all your local storage needs! As always stop by the office or call us at 888-storage if you need anything. ",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b7ca683-5690-48fb-bfb3-6d7c8bf180ba",
"author": "Marc Solovay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXr33hwwhjG_Tv90HXaT0d_F2qSIWznuFrBtwu4yiTxisfoMf5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dennis and James were very helpful and cordial to my needs",
"date": "2022-11-05T20:52:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Marc. We're glad Dennis and James were able to help! Our team is here to serve you, so give us a call at (631) 417-3307 if you need any future assistance.
",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8dfb7750-e78c-4d92-9582-ee3da466d672",
"author": "stacy a",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVc4B9mpCge-TDDadrPUBoxuG98oWbZUQPdQI-T0rFWTXOowooP=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-11-04T02:44:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stacy, thank you for your positive rating! Please stop by our office or call us at (631) 417-3307 if you have any questions.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9540020-fe27-4418-9170-8a3974d23377",
"author": "rita soares",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8MvRXST15qGAaXUZUJGSmHI2FLvqZSSO7SzTZa_0Rx5esQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-01T14:23:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Rita! Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf3ff30f-3240-4ebe-8c54-7795989276e8",
"author": "Stacy Spergel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAdSr6xbtl5v9Z6BFJvYGPEc8oWVPXj2npUL5fjXQ-sCfKZfk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Dennis and angel were awesome and incredibly helpful. Answered every question I had and we’re just great to work with overall. The facility is clean and weirdly even smells good inside of the storage buildings. I would recommend this location over any other.",
"date": "2022-10-28T15:54:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Stacy. We're glad Dennis and Angel were awesome, incredibly helpful, and great at keeping our property clean! Our team is here to serve you, so give us a call at (631) 417-3307 if you need any future assistance.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8790a011-6f10-441b-ac1f-f9c1a3b4b940",
"author": "Anthony Iglesias",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJc-H3jMwVSIVNUPJMjPTkO0iw8UCP8s2O38DFv1jq5qTMZXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-26T14:21:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Tony. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46057f32-b933-4cc3-a26e-e662549715b3",
"author": "Orlando Oquendo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhG3Y8-arzJnv0OKmHdmQwdKNV9lg7-jx56nSuBTEfaEp2zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recommend people to come here",
"date": "2022-10-14T20:51:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Orlando! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (631) 417-3307 if you need anything.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "820749af-e58c-4c51-bfbd-ce72d394d6f2",
"author": "Heidi Fischer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUNpSwWZnnVfS55Lo6XrW93dkfSwg0-GGRByS3BPMNfOgxfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dennis and Angel were awesome helping us out with a concern regarding our unit. Glad I chose this location.",
"date": "2022-10-09T23:16:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Heidi! We pride ourselves on having a friendly, accommodating staff and are so happy Dennis and Angel were able to assist you! Call us at 888-storage whenever you need us.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ba9b14f7-c91c-42a2-b067-0ac00c7a592d",
"author": "Austeja Petrauskaite",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIu3pQfYMj0S3ZKTFhIgRxxdX0mtYw-xEIqevNHr3rY-mGKjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service at the Holtsville location. Staff is friendly and extremely helpful, they go above and beyond to help. The storage rooms are spacious. Thank you so much Sam for your help!",
"date": "2022-10-05T17:50:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Austeja! We work hard to meet the expectations of our customers, and we're happy to hear Sam hit the mark for you! Don't hesitate to stop by the office or contact us at (631) 417-3307 if you need anything.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7278d4c3-9487-48c5-83bc-e86da1537c2c",
"author": "Ivan Galarza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJblpA0NPtC7_HR_cydZI2xGQqurW9ULkVomNwLB8XXe3j7w4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful staff! Always clean! Super friendly",
"date": "2022-09-19T15:22:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think our team is great too! Thanks for the positive review, Ivan. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Stop by our office if you need assistance or have any questions.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "562164eb-25f5-47b0-9afa-68321b9ec861",
"author": "Frank Colaiacomo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxu5XxUquy770BzR3VQSWmHgrq3MFU3epdFRhJU6GFF4dnrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-13T14:24:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Frank! We are so happy you had a great experience with Extra Space.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a768b306-064d-430d-9154-1a37301a2d82",
"author": "Terri Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwPty_TZrk-G-SPwQQQKzozHOXNTqRZyqseeh7ZL7F3hWJ7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-06T17:03:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Terri! We are so happy you had a 5-star experience with Extra Space. Don't hesitate to give us a call at (631) 417-3307 if you ever need any help with your rental.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "335fd665-cea4-455f-9f07-b591e781aceb",
"author": "Malia Bartholomew",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUo8xDn_l6hPK80J9c0WaBKeXcCTHNblLJuiRbxmH7o2ACJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Debbie helped me get my code and unit set up. Wonderful experience she was very helpful.",
"date": "2022-09-01T14:30:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the perfect rating, Malia. We're glad Debbie was able to help! Our team is here to serve you, so give us a call at (631) 417-3307 if you need any future assistance.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "272505f9-5d93-4142-8cef-055fb0f64fc0",
"author": "John Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4cd_hI4UfwyhFOBfB4Bx3RyfqQUKxgrA8_FbP0M5TZzHEAw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-08-23T17:17:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, John. We're grateful to have you as a customer.",
"replyDate": "2023-07-10T00:39:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "900e5e04-1cfb-4f1b-b566-c2c562a502fd",
"author": "Ian Brinster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFNXPFrFe5CtI_GsQBQzpiIzC6vApfhlG7q-KvSTX6ZF8gyA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I went to the Extra Space Storage in Holtsville N.Y. Jake made getting a storage unit very easy. He helped me pick the best sized unit for the amount of things I have. Thanks Jake!",
"date": "2022-08-17T21:42:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review, Ian. We're glad Jake from our Hoytsville location was helpful in selecting the best size unit for your needs! Our team is here to serve you, so give us a call at (631) 417-3307 if you need any future assistance.",
"replyDate": "2023-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c41b396d-c59b-40f6-9604-098ed8e55605",
"author": "Michael Scherrer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWh7sQqZLqLWqifp-GwFAQtDMUxv3TuQD3gdZPt-7N-JWW0PCQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-08-16T18:41:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Michael! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2023-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c45d0238-5a54-4e4d-b91c-59508f6f4fce",
"author": "Jason Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgqs8q8QmUKqNjx1RBYc8aIvy2LiONAX3g7deSLd4MNk4Ajg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-13T14:51:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jason! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (631) 417-3307 if you ever need anything.",
"replyDate": "2023-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ddd0b2d7-9aca-47a5-8cdd-a3fa2d0e790f",
"author": "Croydon Silveira",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxs1qCBTnXHw3djXHQkXmp8_lTU_UvP8-7wugj7txOSGGPvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service...",
"date": "2022-08-13T13:54:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Croydon!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (631) 417-3307 or stop by the facility!",
"replyDate": "2023-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "08882dfc-ea90-495b-994b-3fa298b0ce49",
"author": "NY Heavy Tractor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0mKV7Dpnl5LGHOHswLDJNo3DWnhLYOP268np6II9p-CGyMXoF=s64-c-rp-mo-br100",
"rating": 5,
"text": "A+++++ Service",
"date": "2022-08-13T13:47:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Dustin ! Thanks for the positive review, it means a lot to our team. Please call (631) 417-3307 if you have any questions about your rental.",
"replyDate": "2023-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0cbff26f-731b-4d1e-be30-35c25c7f8703",
"author": "Sergio Cortes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUiNHL6k8S3NcGjCjtqxguyk5t6Tz9KuiHRcmB2xSFBoCnEKLp=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-09T15:53:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sergio, thank you for your positive rating! Please stop by our office or call us at (631) 417-3307 if you have any questions.",
"replyDate": "2023-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "991db38b-25c8-4b67-82fd-708b3a541d32",
"author": "gina argano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBpdMfrIqV0BGfSr0DbnYIgnDoxJiOEx2o-Te57K_Jmv3BZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I appreciate the way extra space treats their customers. Came in for pricing and was helped by Jake who was able to answer all my questions and get me a unit at a great price. Definitely recommend this place.",
"date": "2022-07-30T20:05:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gina, thank you for recommending us. We're glad Jake was able to answer all your questions and get you a unit at a great price. Stop by our office if you need anything in the future!",
"replyDate": "2023-07-10T00:39:18.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "5014deb3-19ee-45a1-bf71-4ea6317796b6",
"author": "Joey Gio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJm6Bj3DVktE2K9iT23iJFPY2jOWKC5L19tcTfywcm5ozrUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I honestly had enough with most of these storage places bc of how they treat you and the prices are crazy, but extra space definitely did right by me. I went in to talk with someone the guy's name was Jake good person answered my questions and switched over to you guys same day thank you",
"date": "2022-07-30T19:58:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joey, thank you for your review. We're glad Jake is a good person and answered your questions. Stop by our office if you need anything in the future!",
"replyDate": "2023-07-10T00:39:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "948b6313-5d27-4f37-a86d-0aa4acfd10d9",
"author": "Producciones Belle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsuMoSZKxjqUpcYgAlC77PmHrQKZ5HrkVsKRp-iI9mWaFWhFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-30T18:01:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Producciones, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2023-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9091796-82c8-4b3c-84d3-7ee626640019",
"author": "Larry M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqforfS4DJ9FeUAN-KRt8wKL5-AHcLcV-TY-XpvBKeBLuivQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have researched several storage facilities and have spoken with their representatives. I found Jake at Extra Space's Holtsville facility to be the most professional and courteous. Their facility was clean, bright, well lit and they offered a very reasonable price for the unit that I chose. Thanks Jake for your assistance.",
"date": "2022-07-25T16:15:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Larry, thank you for your review. We're glad Jake is professional and courteous. We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Please stop by the office or give us a call at 888-STORAGE.",
"replyDate": "2023-07-10T00:39:18.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7360a0b1-ccbe-42b2-9858-2ae7055a4962",
"author": "Roey Plantz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIg5cl6sc7XpMjeT58k69EV9Rzykka9ttxdeF90vYLoe5HU3YM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-07-19T17:00:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Roey! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (631) 417-3307 if you ever need anything.",
"replyDate": "2023-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "425d313a-a224-420c-8eb7-61e965682480",
"author": "Ilah Scheina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjrLJTsfd7rj3pCGotXZB--EwqBu71cP1ErUoaGtOKlrtG-g=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-07-12T15:04:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ilah, thanks for leaving a rating! We're grateful to have you as a customer.",
"replyDate": "2023-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b29615c6-ba90-4208-94da-6443628769d9",
"author": "Ricardo Figueroa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQVooqTUjzqpEKIkKVO7ITx7IBqIPNmrsH4P3VzcRZ2695Pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-06T15:28:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Ricardo. We're glad we were able to assist you with your self-storage needs.",
"replyDate": "2022-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5b22189-80ee-4bb3-affb-476fb2226768",
"author": "Paul Krumholz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2-HBwxilNqmiy5wyi-SlWjZbwY18WfxGWQ7QQ8SfibXNWiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-02T18:55:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team works hard to keep our facility clean! Thanks for noticing!",
"replyDate": "2022-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7d861004-b405-4c66-80e2-7b69ab0c8365",
"author": "Mario Porto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOreKgEYbtrEr79cQJkCtv8feXHv5x60fj2eal2L9aIHIdRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-25T19:01:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mario, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!",
"replyDate": "2022-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b94f226-b9aa-459e-a19e-7d034b794eca",
"author": "melissa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbeSByW1V3rT6Fxz-05cSBb4LtObDrGWQbBJA6399LpFWwi9fq=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-23T23:47:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Melissa. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2022-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18661975-5019-47cc-8eeb-76df6c10d015",
"author": "Danielle Brienza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ45EhB8WWsive746_QRGaavm5au0pmsz0u1RhbwAz_KkyGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-20T20:32:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Kevin. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80f83c15-b580-4ce4-a764-8f82fbe41059",
"author": "Gina McCarthy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQR0J-wJuOzfUDctQiEbFx_W0qcYKOfZ2_BaRIf-XBAvn70HOu=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-18T23:04:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Gina! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81934800-ce90-4a9c-a6d0-208b289bd46a",
"author": "Sal Battaglia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrfKWyZS8-ChC1_qjXw1kyurs6J1OUp2q3dsEooqVgbHcQXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-18T19:41:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Sal. Call us at (631) 417-3307 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "798c41fb-035c-43b5-8cb0-a728edef86c5",
"author": "Richard Neu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-yYkAacCNLxL4yJWMEy4REg6sXc4sBF_KUuSVIQwn1H1BIQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-06-18T15:10:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your positive rating, Richard! Don't hesitate to stop by the office if there's anything else we can do to assist you with your storage needs.",
"replyDate": "2022-07-10T00:39:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2b266dc-b4ac-48fa-ae07-3cc8e3eb2501",
"author": "Angel Esteban Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMTFHTf3UFEGmMm1mk6p3Mkr13cU5d1kTAxPeBKpBHMwImiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-30T21:09:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Angel Esteban! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (631) 417-3307 if you ever need anything.",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "115bdf10-a52e-4f15-9a3a-5e29aa330aab",
"author": "brian LGN",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlWEolG5CUpPnGBFmPF11THLLbzowCpLuthvYjFSwxj6xavg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-25T18:16:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Brian! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c1aecfaa-193b-48e9-8765-7fa581a9145f",
"author": "Jennifer Rizzo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpqp2uMp8PZrIkHVEFR2Qq2avjSCqLxRmmPseB1GIyTZ_Meg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-19T16:24:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Jennifer. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a5653c40-65cb-406d-b045-6f22127bb7d5",
"author": "Yolander Moultrie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfHHv32swAlNV-MzVeAgc2-WlYj1q2tk4NGPKbZ9-QPwFU5dtnIQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jake provided excellent customer service",
"date": "2022-05-14T20:52:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Yolander! We are glad you had a great experience with Jake. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "462a9913-10dc-4a9b-a309-851cf03752e9",
"author": "Mike Haze",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtxhBN3HaG6A23jX9IjFHpr9guQUOWYXJ2DPSkCd7vHR0gPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional customer service. A pleasure to work with this storage facility. I recommend them to anyone looking for extra space at a fair price.",
"date": "2022-04-06T20:17:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Mike! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (631) 417-3307 if you need anything.",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c233792b-50a3-4e80-8ee8-34e63d383394",
"author": "Michelle Ohrnberger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr3NUzhNacgXwBugFqP8tbL8Q8yzyUXxfNgQzKoh4GKpLyag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joel was excellent to work with. Nothing but helpful with our parking spot and storage space. He was always available for questions or concerns.",
"date": "2022-04-05T20:29:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michelle. Thank you for the 5-star review! We're so happy Joel could help. Feel free to reach out at any time at 888-storage.",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d1c61eb8-7f08-4f26-af96-2554ce27d062",
"author": "Ben Intonato",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBN-osHD1e8yl5ztDle_fyz96LctSedvkZKBF8TfRfcoAg6U8e=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-05T19:42:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Ben! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf1da4d1-ffc8-4c9e-9fd2-85c8d8c82984",
"author": "itonentertainment",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbWd8hUDDs_uxckGXodX8TLn1F44bvhDIzDNg6E2tGwbir7J4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-26T17:40:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Itonentertainment. Your rating means so much to us!",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f47164b0-8836-4a8a-866d-604cc5996eea",
"author": "Adam Borisuk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0If06ZVBlvkaH4qtqY8NXiKUZMEfE6UIEFsalE3twoI0ydCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-26T16:19:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Adam. Call us at (631) 417-3307 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85c34325-43c7-4911-8137-c6c0a0b7d6b1",
"author": "Felicia Savinon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRdM2i0mD5ht_sg-7owAsAbGRwc_LOvwIcHDSrBbuB9aELfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Space is a good place to keep things you might need to store long term or short term. The staff is very helpful and the units are clean. I would recommend it to family and friends.",
"date": "2022-03-25T22:33:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Felicia! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (631) 417-3307 if you need anything.",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "48b9c9f3-6f59-4447-9d53-7587fbef55ce",
"author": "Pedro Ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKehLEpgS5YHprMYZ-I_bpuhGTtevGs6owoWq7vJuxZcsz5Pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-22T15:21:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Pedro! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "860a6637-a682-4bcd-aad0-a9a84e5c51e9",
"author": "Liz Willsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKo75ADeAjWvakK0_d9D_oskNaLv4EVhrQFUq52kGuRoOIOyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-17T17:58:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Liz, thank you for your positive rating! Please stop by our office or call us at (631) 417-3307 if you have any questions.",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b26c9897-3131-4dfc-9043-c08d72f93b2c",
"author": "My3grands Loveforever",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzQx6HuCrCLsu7ygsVbBQPaWdbgrwFgrSsExdUuJ5JuyVueA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-15T00:21:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, My3grands! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4769716-0e19-4d6c-9d43-39c463f05ea5",
"author": "Jerry Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXX3-lTGhnCXQaaU-4XP7pC4qGw2z8_Ear1z_FbL5BEvD8oxw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff here is super friendly and helpful. Joel had me setup in my new unit in no time. Great storage place!",
"date": "2022-03-14T22:51:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "886a055b-7d09-46c8-946b-35ee7f133dce",
"author": "Daniel Wilber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_DFf2jmuiop-X_fSxoYGvE9bkwy0M03dsEzJMbRZD1QVS0Le-=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-11T19:51:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Daniel. We're glad we were able to assist you with your storage needs.",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56fad6f0-5832-482f-baec-81f5f9ffce27",
"author": "Safe Haven Rarities",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZFRIrSU_QYLVrfjJSjwv3Vylyq1dw5p3zBQRUCZqFQEnaGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-03T21:52:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Safe Haven. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad337098-fe4d-4502-a8d5-cb2b4c747bcf",
"author": "Patrick Kania",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwYnuJnEAAVyxzHqWGVfcGnf32HN33cwHvsbAn0xaOsKJOsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-03T15:36:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Patrick, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd5c670b-849b-4203-ba8c-52a28132e48b",
"author": "LaLainya Flinn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIc4ownznAWljD1El2t4IhSSkjDxYCoLMFw83zhpJw54qU0pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jake the assistant manager is amazing!!! He was helpful and patient. Thanks again for all your help",
"date": "2022-02-19T17:59:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to leave us a review, Lalainya! We are so glad Jake could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "67e7f02d-cb7e-455f-8ac4-db7e9ce9aab6",
"author": "Gary Reichmann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXN4tQkxVYpXP24YYIyibkSKFQsBY5FKRofK7XEjqHAORa2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-19T16:54:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Gary! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:39:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e173774-3936-40a6-9d9c-c64ab722ba44",
"author": "jeremy schoeller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoieNwsJsTEMbV_pm5hK4XwOkXc7dQMFX0uHjer7s__BCw5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-07T17:50:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Jeremy! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a687843d-2302-49d0-a67d-22110a3ed5d1",
"author": "fear1957 Fear",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUt7ZX9LN0iPspxpEoClJ58F_GRL0LTd7-0JovRttGQpUvyS7M=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-06T12:35:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Fear1957. We're glad we were able to assist you with your storage needs.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c3e00ddb-c429-4b3e-9194-c3e14e94b32c",
"author": "Mar Maldonado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsgdftk6dy5_IihoWGUn1b5NhSuPx3odsJDQ5BDEzkgk-5C_9S=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really nice and helpful. Very considerate on prices. Great customer service. No issues, No complaints. Super satisfied!",
"date": "2022-02-02T18:01:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mar, thank you for your review. We're glad our team was really nice and helpful. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "887bd5aa-5d13-4ca9-985d-92b7c4f01de5",
"author": "Slime Boy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInsS34mdOkD_3lcFwFDkzQw0r4LzY0Au9silxsI5ctg_Kubw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-02T17:59:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Slime, thank you for your positive rating! Please stop by our office or call us at (631) 417-3307 if you have any questions.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "99f5429a-8e65-4d02-b7f1-b6eadd627851",
"author": "John Uhl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEf9p4EbTtNphY8g-NYUNcZM78rv9PB61-Oeqm0SoUp9L7SQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-01T15:35:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, John! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b18b9422-7809-4c81-a1d4-db88ffc0add1",
"author": "Dana Powell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZ5PqtIYWQt6cpcDA7MXKo_6HPb1ry3t6xgQ8PZhe-GJrKig=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-27T19:01:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Dana. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ff846ef-1196-4141-8b23-e158f3cdf03b",
"author": "Nancy Ricciardi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUVg8WfR91ybw1flfVJ8PdUcscOM32GpsVuV_H7dJ4UI7SSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-27T19:01:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Nancy! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ba153b4d-4e3f-4be4-8170-38f1fc738685",
"author": "Patrick O'Connor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6sKgyuZEScyhyub7kU0_TlXkKcEGG8_hdjRC_WIUjv8JQ4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-27T18:00:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Patrick. Call us at (631) 417-3307 if you have any questions or need assistance with your rental!",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3772f88c-cca8-499e-a7a7-9d9458c0f672",
"author": "Andrea Urbina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7BEze5hixLPfLUumA1-cOBQwHeqorXVEaHWbc0jnkmg-21w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-26T16:21:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Andrea! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5ce43b6-1176-4f8c-a4d0-b466003e0127",
"author": "Mikura Sooni",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMKhx6sRanIO52eKJ2TXseLfymTfXH5TxbHAJ1TmpyhcVEVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I been to multiple facilities, but this one is by far the best I’ve been too. I very rare write reviews online, but I felt I had to share this for anyone who’s nervous into looking for storage units. This extra space facility is by far, when I tell you, very clean, and the staff is extremely friendly and helpful. I met this one young man Jake Turney, who helped me with all the questions I had, and definitely made me feel comfortable and very happy that I chose this location. All honestly I rate this a solid 5/5 experience not only for the building and units itself, but for the staff. If anyone reading this is contemplating on looking into this location, I highly recommend.",
"date": "2022-01-23T17:19:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mikura, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our team is extremely friendly and helpful. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "24bb9d6a-861d-4fa1-9f96-0fc69af05316",
"author": "Edward Turney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW62U5lcFtRtpUj8Zw2KgK5Yc8aPpFOvw1lNAhvarX6mpYMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service at this facility was exceptional and had no problems with accessing my unit during the expressed time frame.",
"date": "2022-01-22T17:53:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Edward ! Thanks for the positive review, it means a lot to our team. Please call (631) 417-3307 if you have any questions about your rental.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "375bc16f-2258-49cb-9c87-9ca7d3b6d79d",
"author": "Sergio Pereira",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKllwp_j-oHqzech-LJL0aLam6Dt_TakKf71fNDkztzPOwFFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-19T18:21:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Sergio! We're so glad we were able to meet your storage needs.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "662e266d-4c76-4adc-b88b-140566864318",
"author": "Jim Summers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJx_Ks33INlbOyktNucR48HLPnMk7p2BWQ2j30-Q_VR7EV9yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in to rent a unit and the young man Jake went above and beyond to help me and find the best unit for my needs. He was very professional, knowledgeable and courteous. Highly recommend.",
"date": "2022-01-14T22:58:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jim, Your excellent review is appreciated! We are glad Jake went above and beyond to meet your storage needs. It's great he was professional, knowledgeable, and courteous. Thank you for choosing Extra Space for your storage solution. Our team is here to help, as always, give us a call at 888-storage if anything comes up.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f9f9a446-00e8-4cc9-842a-29ce939c0089",
"author": "jessica goodman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5wP0N53sW4waa6ioof_bCg47N1djOFDnoy8Q1aq2fU2KZXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-13T20:14:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Jessica. Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "146e8dae-8e42-4e19-8679-3dd51b773155",
"author": "jfrant25",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFekNIOUxpeTJGd4oBXcdPh26ije2aksiFXebNJuqUuFvrN_Kd=s64-c-rp-mo-br100",
"rating": 5,
"text": "The guys at this location were very accommodating in terms of figuring out the best size & contract for my particular situation. I’m very happy with both the facilities & service, def recommend them.",
"date": "2022-01-13T02:08:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jfrant25! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Please stop by the office or reach out to us at 888-storage if you have any questions!",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91b03863-860b-4718-9897-496b3edb0ebd",
"author": "Daniel Mahony",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqEb3UpYaTBPTB9m02bIQuXOybu9_u_TnevaN034cc78K0tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joel is a breath of fresh air into our old and dilapidated storage facility, since his arrival our gate has been repaired, the sink holes and asphalt has been repaired and much of the riff raft has been evicted. Keep up the good work!!!",
"date": "2022-01-05T19:34:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Daniel. We're glad Joel is a breath of fresh air and since his arrival, your gate, sinkholes, and asphalt have been repaired. Give us a call at 888-STORAGE if there is anything, we can do to assist you.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "e95ea38b-0b89-4bf1-8381-54db4cf58659",
"author": "Lisa Criado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9gD37Nn_NCDRmuvxPKhcDsV38r44ls3ogBvT6k9C776p2TE4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience here. It was a delicate situation and Joel, the manager handled it great. He was so communicative and laid out all the options for us. I would definitely consider renting here if you need storage.",
"date": "2022-01-04T21:52:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lisa, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Joel handled it great, was so communicative, and laid out all the options for you. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "978082da-05ac-4513-b1af-f2c976e15b0f",
"author": "Christine Purcell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWU-I5MLjI1yW4ezMXaZO6QL6xI1SZK3pQXikVB-DuiFJQkeJ_R=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Joel the manager is wonderful!! He is so extremely helpful and always such a pleasure to deal with!!",
"date": "2022-01-03T19:54:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Christine. We're glad Joel was able to help! Our team is here to serve you, so give us a call at (631) 417-3307 if you need any future assistance.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0099b824-d90c-4c36-82b6-f9e9b7af77a4",
"author": "Julian Weschler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQD8IxdjPwAk2Ftn2oka2MAmKgRRB6zful2aEf-OvzVxFJDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I highly recommend using extra space storage. Joel was very helpful and the experience was great",
"date": "2021-12-23T22:49:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Julian. We're glad Joel was able to help! Our team is here to serve you, so give us a call at (631) 417-3307 if you need any future assistance.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "caf17b48-0a57-4b8d-a8b7-befce62bb2dc",
"author": "Michelle Roman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhRSsQlmqAOGAhGXfKhmjUOC_QjvJjbgeM7e6LlBMuST9tKvc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Stopped by yesterday to get some pricing and see the facility and ot was a great experience. Jake was so knowledgeable and friendly and answered every question for me. Highly recommend.",
"date": "2021-12-18T20:28:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Michelle. Thank you for the 5-star review! We're so happy Jake could help. Please give us a call at 888-storage if you need further assistance with your storage needs.",
"replyDate": "2022-07-10T00:39:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0c60846f-082b-46ff-8026-6050712d0d7d",
"author": "Danny B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAj5kTxzXf0oC7CV7AEcz_WXAFRwLDcJcj4HMHUTLXnyeqEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome guys to deal with",
"date": "2021-12-18T20:23:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Danny. Thank you for the 5-star review! We're so happy we could help. If you need anything in the future, feel free to stop by or call us at 888-storage!",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "89a1c5f1-d095-4f06-b3c5-5adf63626924",
"author": "Matthew DeMeyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsmx2o1Ak6RE07sh4AckiGKHwZPwfT0817gwBKcP7_t3Eeig=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very easy and quick process. First time enter and found staff to be helpful.",
"date": "2021-12-11T22:41:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Matthew! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "dc0a1f39-16a4-49b3-a954-a7147dae7bb6",
"author": "Arianna mazurek",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMzSXJLh9Myg0C3AWdQJTQavU9cVkfSa-BTSKFFMXkNYjhsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had recently went here due to unfortunate circumstances. Even with everything going on the employee jake there was so sweet and attentive. I wish I wasn't in the position I am in but I am glad to gave dealt with extra space and the great staff.",
"date": "2021-12-08T21:10:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Arianna, thank you for your review. We're glad Jake was so sweet and attentive. Don't hesitate to reach out to us at 888-STORAGE if you need anything!",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ef29b65e-3e47-4d12-9af2-09db4cdb0d32",
"author": "Niko Antonio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAygOBjhuuwFxmgqnO-zCWy1q8Cl3wDWF6pNhbsG2CVbniAtMX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Been to my fair share of storage places. I highly recommend this one Jake was super helpful and professional. I will be referring anyone who ask me about storage facilities to them. Great job guys thanks.",
"date": "2021-12-08T15:03:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Niko, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with Jake! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "993c850e-6fb6-4d2f-b71c-bf7742eaddd0",
"author": "lauren woest",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKYHqOk2A4524PHIhH-t_7Q0k2CHkNdknjvVn2sRQYtZ9c0Fs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-26T21:15:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Lauren. Your rating means so much to us!",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ed95a26-3905-4a48-a1aa-c3a492b21548",
"author": "Tommy Hurst",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZo0hXSlCxPhj-Thb-gyW691yefu-PMnuuW3x-knuIpyLPww=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-24T20:26:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Tommy! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22e0fca6-519b-4a99-86d3-fd01d85dad05",
"author": "Pat McDermott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4-LoVKP2NdYkZ7u5QyTt-wrX5L7TEV3VOWqSGRO7YVrZNpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-18T19:40:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Pat! If you need any assistance the future feel free to stop by or call us at (631) 417-3307.",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6d6d606-57a4-402d-96bf-5b0cf05df974",
"author": "Steve's Stoller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLw0HkpHrRiEAxsSDDgZs2i9NasRZ3tJTeMOOwqaUTSGM8z3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-18T14:36:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Steve's, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1b54f398-5d7a-4817-ab36-e98e02295bd4",
"author": "David Solomon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkvjK_LDEYFX7-DILYImWlMqaP_qhDWNLxzqBrTHexNaW9HA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a painless, straightforward and simple experience using Extra Space storage services at this facility! Special mention to Mr Junior who was extremely helpful and made our time enjoyable whenever i visited the front office. The facilities are well maintained and access is easy and convenient. The added bonus of first month free is really helpful for trying out the services for yourself. I can recommend this place for short term storage which I have used it for.. Don't know much about how it would fare for long term storage but it looks like quite a lot of people use it for long term storage as well.",
"date": "2021-11-05T23:41:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David, we appreciate you taking the time to leave us your awesome review! It's great to hear Junior was able to provide you with a quick, hassle-free storage process. We are glad you found our facility clean and well-maintained. We value you as a customer and are happy to assist you with any further storage needs! Please give us a call at 888-storage if anything comes up!",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "1c986076-5258-4417-8e3f-43f4d7e85d13",
"author": "sal pizzo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXigl0sx7gTJy5tOUBJ7ZV-xfC70w1akcjv1XgCE-RV2dhes0o=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-01T15:20:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sal, thank you for the positive rating! We are happy to hear about your positive experience with Extra Space Storage.",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa8fa4bd-c44b-42a8-8823-9bd8065eb2d2",
"author": "James Hadzicki",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIY2usuCd5IcmMD40EAZ0IDj7EhDthtGqVael2M3kXNyRSESQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-27T20:33:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, James! Don't hesitate to reach out if you need anything!",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3333999b-b6a4-4ecf-a5a9-15ae34c2e42d",
"author": "Michael Sirico",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFJE2bAzsoQ8PCxUkAQ5viZ7tltrDCwHt2ZLwXCttoeQDtZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is amazing! The staff has been nothing but helpful, kind and professional! And more importantly accommodating!!",
"date": "2021-10-22T02:05:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Michael! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd6c2333-cca1-4298-a0d6-f5771a03a5f6",
"author": "Billy Inzalaco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLF92yon9Vw8gs6N4gr1CblK757z9ZCrmN87trE2edqkqSjDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-12T21:24:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Billy! We are grateful for customers like you.",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4035ce0e-8b26-4422-ac9c-604e1ea5d2bc",
"author": "Dan Doxsee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6HngCkBof9WWiHv2pF85Ir9nMy8brDHv7V5Lq_PqGeX3Yfso=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-06T17:52:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Dan. Your rating means so much to us!",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b0b632e9-c8fe-4ad9-89b3-6b74c34f268d",
"author": "Frances Callahan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKeC8-qxb7USYsoTEnNSgZ-Y4iJ9I8DcCts37szFzx84Q5TZfTsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am so fortunate to have this great storage facility\nso close to my apartment. My dealings with Jeff were great. He was polite and efficient. In addition, my family moved my belongings in to my space and I had the lock in my purse. Jeff contacted me the next day because they conducted a check of the units and discovered mine was without a lock. I told Jeff I would be in later in the day to add more “stuff” and also put on the lock. I do like that they do an inspection and called me with their concern.",
"date": "2021-09-19T22:16:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Frances, thanks so much for your review! We are thrilled to hear your experience with Jeff was positive and are always here to help with your storage needs! We aim for friendly and helpful staff and are so glad to hear that was your experience! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Give us a call at (631) 417-3307 or stop by the office if you need anything!",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d5e5b9dd-3f78-4b9c-80b5-3200f6fa7150",
"author": "Patricia Kane-McIntyre",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfOi6aaTSK6ytLkXxBN_26cxnLx-7sWMNVyqpe1v20VBW15dnF=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am so happy that I chose Extra Space Storage for my storage needs. The assistant manager Jake Turney was so helpful and he made my experience great. Would highly recommend Extra Space Storage.",
"date": "2021-09-04T23:17:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Patricia. We're glad Jake was able to help! Our team is here to serve you, so give us a call at (631) 417-3307 if you need any future assistance.",
"replyDate": "2022-07-10T00:40:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}