{"summary":{"average":4,"total":97,"distribution":{"1":19,"2":2,"3":3,"4":8,"5":65}},"reviews":[{"id":"ba7591ec-2a30-488d-809d-c221cc28d228","author":"Jerry Wright","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI53st16b8wGgNf1vjUD5AkkGSIhRA0n_hFZAKAxDHkf1YHbw=s64-c-rp-mo-br100","rating":5,"text":"Mini mall storage is Very well maintained and customer service was very helpful,shout out to Keelee,Thank you very much for your help.","date":"2026-06-11T00:11:29.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Jerry. Thank you so much for leaving us a stellar review!","replyDate":"2026-06-14T13:33:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"14954983-21e5-4901-b83f-ff2f100f5194","author":"Ricochet Chandler","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVuU9cOML8SJMEP7_HnTAw5cwZRD3SHaGxMaude953w2u2fAccu3A=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great customer service. Keelee got me the perfect unit","date":"2026-06-10T22:46:35.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Ricochet. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2026-06-14T13:33:19.000Z","tags":[],"sentiment":"positive"},{"id":"48f1808a-96a8-4faa-8ebf-aadcb96e85b5","author":"Michael Puentes","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIDdri4Mp1Wx9Kk7DcNXJYSk7aVTLnVTHVZ1bk2GOJqkr6t9Q=s64-c-rp-mo-br100","rating":5,"text":"Very attentive and helpful","date":"2026-04-27T05:29:16.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Michael. Thank you so much for leaving us a stellar review!","replyDate":"2026-05-14T13:33:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"b2fdc13e-727f-415f-8d79-6ccf639673b1","author":"Breanna Hardy","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW1IT-lhgnZuUR7NCXdVOHC44ROmafQyZ7qE1v1P4bRTvy5RsCB=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2026-03-26T00:57:56.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Breanna. We must have done something right to get such a good rating from you. We really appreciate you taking the time!","replyDate":"2026-04-14T13:33:19.000Z","tags":[],"sentiment":"positive"},{"id":"110afc8b-6256-48ac-8152-51e4039d15c4","author":"Michael Thill","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJEXSwI5POV2-ifyjNduMU7C16eZxXTsE5UHpCn1dmpqiaLgw=s64-c-rp-mo-br100","rating":5,"text":"First time using a virtual manager. Process was smooth and easy!","date":"2026-03-02T13:56:03.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Michael. We are thrilled to learn that you had a positive experience with us!","replyDate":"2026-03-14T13:33:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"7ebe91b9-65fe-46d8-9b8a-5e05544f983a","author":"Donna Courtney","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKHrdsABmad5CtXDC_Ac01szqmlcQnVJcZIqyjAf7acziQlEw=s64-c-rp-mo-br100","rating":4,"text":"The move in process was confusing at times. The system works; just took a while to figure it out.  The online process is ok.  Customer support was excellent. All moved in and no complaints.  I feel like our boat is in good hands.  Thank you.","date":"2025-11-20T14:57:03.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Donna. Thank you so much for leaving us a stellar review!","replyDate":"2025-12-14T13:33:19.000Z","tags":["price"],"sentiment":"positive"},{"id":"21abf2e3-b89c-4dbe-8b78-f464bd259c0d","author":"Blaz Lucas","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIn2G_k_SQa1ZgSPt0qckm1BgVD26SqPadoiyQ9JT6pCmhItA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Process went smoothly and everyone involved was very helpful.\nExcellent experience.","date":"2025-11-13T17:45:23.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Blaz. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2025-11-14T13:33:19.000Z","tags":["staff"],"sentiment":"positive"},{"id":"08d66385-272d-4f3b-bd28-f430329ae244","author":"Keitta Smith","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJhFIyZGrdNskNBe0Vc79BLKcT2nKMIMdsMO0gnKMIeMhDEvw=s64-c-rp-mo-br100","rating":5,"text":"Diego was very kind and informative.\nAnswered all of my questions and concerns.","date":"2025-08-31T23:27:43.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Keitta. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2025-10-14T13:33:19.000Z","tags":[],"sentiment":"positive"},{"id":"116ed5ee-5009-4cdd-9104-38d4a955eb1f","author":"Audrey Gregory","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXURsTEO3Yk8XDhpAfIzWEjPFS9pYTVWie8tBFVazeC6rCmrCcl=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-07-18T15:30:48.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Audrey. Thank you so much for rating your experience with us so highly!","replyDate":"2025-10-14T13:33:19.000Z","tags":[],"sentiment":"positive"},{"id":"0fb17819-3500-46c1-9a52-2fb1cef3772f","author":"Amy Mullins","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXeOGayVlwEHUyt4CJaS-0uI4eihncsyHrVbwrFzHfUW12rvIV8=s64-c-rp-mo-br100","rating":5,"text":"Diego Vega was amazing and helped answer all my questions.","date":"2025-05-22T23:41:14.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Amy. We are thrilled to learn that you had a positive experience with us!","replyDate":"2025-10-14T13:33:19.000Z","tags":[],"sentiment":"positive"},{"id":"4a9298f8-9c6d-43bc-a638-84cb639dddbe","author":"Patrick Rusniak","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLlHP52TVFXUeHlhcXMoJUAz9QIMWc426NFTBIbJtqOv8lC=s64-c-rp-mo-ba12-br100","rating":5,"text":"Just wanted to say thank you for helping me today Lockett. If you weren’t a manager already you should be nominated to be. Most people these days can be rude. But not you man, you very helpful in how you handled the questions and concerns I had . I owe you a dozen of tamales when I see ya. Thanks again","date":"2025-04-25T15:06:56.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Patrick. Thank you so much for leaving us a stellar review!","replyDate":"2025-10-14T13:33:19.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"50dbf66f-fa8d-41ec-bf00-a1fdfd6ca9e9","author":"Jerry Kisela","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX5DOAwLevL2EDjCGE_shVPSzqzoffGIbecsTivXvmf6h6Zg6g=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-12-04T11:36:43.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Jerry. Your feedback is highly appreciated. Thank you so much for the review!","replyDate":"2025-10-14T13:33:21.000Z","tags":[],"sentiment":"positive"},{"id":"e03441ef-82fb-4321-99a0-3d9a533c9f4c","author":"Andrew Bultema","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJb1Lszw4cQvsm5tDSNS20eEGPy4XkL_runAfm2GGamCpazpQ=s64-c-rp-mo-br100","rating":5,"text":"Excellent self storage facility.","date":"2024-12-04T00:34:45.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Andrew. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2025-10-14T13:33:21.000Z","tags":[],"sentiment":"positive"},{"id":"a905a735-e9b9-4497-99a8-ac5f8b4e4f99","author":"Sylvia Gomez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLjeSQf4faNEst0QnFy6zHQkh0EaWDUpdUkaUGBPMdHj9efZA=s64-c-rp-mo-br100","rating":5,"text":"Clean , safe and great communication.","date":"2024-11-01T00:29:17.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Sylvia. We are thrilled to learn that you had a positive experience with us!","replyDate":"2025-10-14T13:33:21.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"21143b03-c70c-42a8-b112-bbc886d57630","author":"Claudia Costello","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjULxDtI9q5qv56bMMu9PLFmgTDm6m_A1nd3OXg34j2Zolzta7o2JA=s64-c-rp-mo-ba12-br100","rating":4,"text":"I needed a decent amount of space for a couple pieces of furniture very Reasonable price even after hours someone helped me and Nicole so helpful and very sweet would definitely rent here again","date":"2024-09-17T11:55:49.000Z","verifiedTenant":false,"featured":false,"reply":"I am sorry that you had a bad experience. Please email us directly for feedback at: cpss@storsafe.com or pmenzel@storsafe.com","replyDate":"2022-10-14T13:33:21.000Z","tags":["staff","price","access"],"sentiment":"positive"},{"id":"d38bbc43-70a0-41de-824a-a62d015ac5f1","author":"Kimberly Calhoun","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX9ExJcft6yOMsGs5bGeZnIxFP9LrF6FxQfwM6iBgQvsDgAEQku=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-08-03T00:41:29.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Kimberly. Your feedback is highly appreciated. Thank you so much for the review!","replyDate":"2024-10-14T13:33:21.000Z","tags":[],"sentiment":"positive"},{"id":"d2980e85-5405-4b67-8d9d-cc026f27e027","author":"Kientaye Turnipseed","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK9peGVzZSGXbnZWnpnJ2uv-vQWkS-1YcUJZ_tvmXb8n6E1KA=s64-c-rp-mo-br100","rating":5,"text":"Ms. Penney is absolutely amazing!!!! She is very patient, professional and proficient. Based on her assistance and the prices I would recommend this storage company any day!","date":"2024-07-08T20:48:03.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Kayy. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2024-10-14T13:33:21.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"57ed6690-a734-4f1e-b19f-496ac14f8d9c","author":"David Yee","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWrmLnP6UB_Gwv5G6mrRHNnwmZV2Kjo9qlxV1zXVew1_U5ksbAa=s64-c-rp-mo-br100","rating":5,"text":"William was great in getting everything set up. It was quick and convenient plus he set up a  unit close to the door for easy access","date":"2024-07-01T21:14:17.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2024-10-14T13:33:21.000Z","tags":["access"],"sentiment":"positive"},{"id":"a35ac40e-bd08-49b8-a911-ef0a69975c1c","author":"New New","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVLGKr-Bj150Po8RpiWAomEQksSaD0psOtuCXtMsKigT4Al1VytYg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Thanks Rose for the info on renting a 10 by 20 unit. Very helpful.","date":"2024-06-19T02:08:23.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, New. We are thrilled to learn that you had a positive experience with us!","replyDate":"2024-10-14T13:33:21.000Z","tags":["staff"],"sentiment":"positive"},{"id":"d3f2628d-1745-4693-88f5-21643ad76b44","author":"Joe Bowers","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLm2Y57JYGQKpRQMoEM5YwpFE_JdGLkoKc-2oNSNeMdiZpwhA=s64-c-rp-mo-br100","rating":5,"text":"Easy peasy.","date":"2024-06-18T16:52:27.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Joe. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2024-10-14T13:33:21.000Z","tags":[],"sentiment":"positive"},{"id":"4bb26ea1-97f4-4dab-b3c0-7a511a3acc6b","author":"Lisa Deak","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLQxqRaZY4rZj6UjZo29dP_ySqg50Ik4iSpFtjStallopzxpw=s64-c-rp-mo-br100","rating":5,"text":"They are so responsive, extremely kind and you can’t beat the prices! Fantastic!","date":"2024-05-27T13:30:53.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Lisa. We are thrilled to learn that you had a positive experience with us!","replyDate":"2024-10-14T13:33:21.000Z","tags":["price"],"sentiment":"positive"},{"id":"33692a99-22c6-4dfc-b74d-e91d54b58645","author":"Noah Casler","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW9fcpHZxWV9s2gm-VoDF5_GCjUi_7EHSnVjwseB0qpm3_J62X6cA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Even though it was a little hectic to get the right unit for me, Lauren ended up helping out a lot and being very helpful with making sure the unit was clean and the right one for my needs. She was patient, helpful, and had a great attitude the whole process. Y'all should ask for Lauren's help if you're looking for a unit in the Crown Point area 👍🏻","date":"2024-05-04T17:22:05.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Noah. Thank you so much for leaving us a stellar review!","replyDate":"2024-10-14T13:33:21.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"b657165b-41bc-477d-8f1e-a906a50db4fb","author":"Katrina Vahl","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXE3497QuRL1x_XLkAKznjuUpB1eHNJVJx1BSwk9Oh47cgARtc=s64-c-rp-mo-br100","rating":5,"text":"Lauren was such a great help with the process of renting a unit. She replied very quickly and answered all the questions I had very thoroughly! I am very happy with my experience with StorSafe so far","date":"2024-04-10T20:02:54.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Katrina. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2024-10-14T13:33:21.000Z","tags":[],"sentiment":"positive"},{"id":"f2ed66c6-8fb6-4b82-928e-b4dfeb8b59b6","author":"Karen Edgington","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKdM0KvDmAgDfHTuVoRDTD_krCRnK6r-ryIP37oJFYU8h3Pdw=s64-c-rp-mo-br100","rating":5,"text":"Everything was great!! Nicole was very nice and patient with this old timer. It was a wonderful experience. Will highly recommend!!","date":"2024-04-02T00:29:41.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Karen. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2024-10-14T13:33:21.000Z","tags":[],"sentiment":"positive"},{"id":"e4d67106-858e-47ef-a8a9-c93b4a8e95e1","author":"Justin Kinnis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX7KRXiba1xp2pF16ll5JrrCGAFj7SS1lfSRmbL4ete8As20hZE=s64-c-rp-mo-br100","rating":5,"text":"Great company. Nicole and Amanda make things easy and are always there to help.","date":"2024-03-30T01:14:56.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Justin. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2024-10-14T13:33:21.000Z","tags":[],"sentiment":"positive"},{"id":"0030ecfe-a458-48e2-b3c7-42ee8c17694e","author":"Pat Savell","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW1s-5_mgRrr0KC-wTA9qLzyFWbkFogtmefmGaJKzoocrA-ick=s64-c-rp-mo-br100","rating":5,"text":"Absolutely awesome experience after initial problems with the kiosk. Amanda and Nicole were fantastic.","date":"2024-03-29T02:19:23.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Pat. We are thrilled to learn that you had a positive experience with us!","replyDate":"2024-10-14T13:33:21.000Z","tags":[],"sentiment":"positive"},{"id":"45acc072-8df0-4847-929b-16fa97ff92fa","author":"Adam Boland","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUylK1n2A-9X6D5zRKaUBlj-ius8BLWHSs7TjI-IeTrjcjDoe3H=s64-c-rp-mo-ba12-br100","rating":5,"text":"We had trouble with our units lock and Nicole came out and helped us herself. Great customer service from her. The previous manager we spoke to in December..... not so much.","date":"2024-03-26T06:21:12.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Adam. Thank you so much for leaving us a stellar review!","replyDate":"2024-10-14T13:33:21.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"7b5cde2e-e8fe-406a-8d23-fea852bc35a7","author":"Cera Cain","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWuIfAg0d3ETjvo6VUM7ixRo1Qg3dHtZc4E9Rw7b4TT8M3lWcN2=s64-c-rp-mo-br100","rating":5,"text":"Nicole was great! She came out and got our locked fixed on our unit the same day we brought the issue to her attention. Thank you!","date":"2024-03-23T19:17:37.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Cera. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2024-10-14T13:33:21.000Z","tags":["security"],"sentiment":"positive"},{"id":"702dd286-15aa-4dd2-a950-c4f47afb3881","author":"Michael Hajec","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJEFTkJS8R4ryz5X__JylyhdPITAj4l6QZFYLL5zABKXydv0g=s64-c-rp-mo-br100","rating":5,"text":"Nicole was awesome","date":"2024-02-02T15:41:08.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Michael. We are thrilled to learn that you had a positive experience with us!","replyDate":"2024-10-14T13:33:21.000Z","tags":[],"sentiment":"positive"},{"id":"93a98585-ebc9-4a60-8d98-6a000c67ba35","author":"Gabrielle jenczalik","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocICvwYC9EojBS7Dk40929AgfCG7Im9JewZUul_5HD2PaENJIA=s64-c-rp-mo-br100","rating":5,"text":"Had a storage unit for a a couple years with them, very helpful with all my questions and needs , definitely will be back in the future if needed!","date":"2024-01-31T18:16:12.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Gabrielle. Thank you so much for leaving us a stellar review!","replyDate":"2024-10-14T13:33:33.000Z","tags":["staff"],"sentiment":"positive"},{"id":"69dbf258-ceca-48a1-ace5-59609b088dda","author":"Amy Wright","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL7qfaaFRudXKipT6vvArlHrKsQHFtgZ9umrT1pb-t8oESYnA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-01-27T12:40:40.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Amy. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!","replyDate":"2024-10-14T13:33:33.000Z","tags":[],"sentiment":"positive"},{"id":"d188327d-df41-43e3-a7f8-0de94054c8e0","author":"Jennifer Klasner","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI6CECg2dpKwetbDHrsdlJ6mNgeZCwwQZKnfn9VHF9GHHGMAw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Nicole made this process so quick and easy!! She followed up when she said she would and was really friendly. Nice location, clean unit. I'm just pleased all the way around with my experience!","date":"2024-01-27T00:40:27.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Jennifer. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2024-10-14T13:33:33.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"af3e4ef0-cd8c-4fa9-a761-b54cef62a9e8","author":"bwdear","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKC2X5wgVhdYpq_LFom6q0WrgdW62zMiKGlLPapkYlsPlcCOg=s64-c-rp-mo-br100","rating":5,"text":"Amanda was amazing. So helpful and available. The most essential asset to this business","date":"2024-01-22T21:58:10.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Bwdear. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2024-10-14T13:33:33.000Z","tags":["staff"],"sentiment":"positive"},{"id":"6c1b2e04-0fa6-400e-ab58-1a6023ec91aa","author":"Amanda Shefts","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWrxXx3dLUk_QlIbyMpTorfBpWHDPQC_Mz6bDWNrzAIYFHNOj4H=s64-c-rp-mo-br100","rating":5,"text":"Nicole was amazing! Made my experience very nice and easy!! Good first time renting experience :)","date":"2023-12-30T19:19:47.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Amanda. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2024-10-14T13:33:33.000Z","tags":[],"sentiment":"positive"},{"id":"1c51fb5b-7168-4207-aa76-56c4e56bf0f4","author":"S Dix","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLyijQ5s9Pu4KLO5kuv169ndguSVsXTt-2qv-S8yJmXiJf_dQ=s64-c-rp-mo-br100","rating":5,"text":"I have been renting storage for several years now.  The previous owners uhaul was very hard to contact.  I'm so thrilled the new company Stor Safe took over.  I've ALWAYS been able to talk to Nicole and Amanda at Merrillville South location.  I can't say nothing but good things about the service I receive each and every time. I get AWESOME customer service, pleasing personalities from both ladies, and the great rates are the best around.\n\nI also love now that we use codes at the gate and not that old fashion key card the old uhaul way,  hallelujah!!  If you looking for these qualities and service I  I've mentioned look no further.\n\nMs. SD!! 😊","date":"2023-12-29T18:39:41.000Z","verifiedTenant":false,"featured":false,"reply":"That’s good to hear. Thanks for sharing!","replyDate":"2024-10-14T13:33:33.000Z","tags":["price","access","security"],"sentiment":"positive"},{"id":"3a0f4f50-c742-4547-b1ae-94dde9069d2e","author":"John Dwyre","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU3ASt8hnvH-EPYYn3v29HFVTv7rLSYR4LL1yrzBruOQe8eIXS6=s64-c-rp-mo-ba12-br100","rating":4,"text":"Liked the 24/7 availability and registration process. I had a bit of an issue with the gate code. Took me a while to figure out that I could retrieve it at the location’s kiosk.\nKiosk is a good idea and was helpful for getting the code. Very clean and well maintained place","date":"2023-12-08T17:04:25.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you again for taking the time to let us know how we did. We hope you have a great day! ","replyDate":"2024-10-14T13:33:33.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"29e1b914-8643-49f5-a30d-f3e65565b8e4","author":"T K","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLd3z6pBYDGcU8zXzcDfDbsIZL0vPCcpcuZjW9gWy7lMwl33g=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great experience! It's all about customer service. Nicole especially went above and beyond. Great job!","date":"2023-10-07T20:29:19.000Z","verifiedTenant":false,"featured":false,"reply":"That’s great - Nicole is awesome! Thank you for sharing this!","replyDate":"2023-10-14T13:33:33.000Z","tags":[],"sentiment":"positive"},{"id":"e85b2a71-189a-4944-9750-62a2ef1078b7","author":"Eddie Abrego","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWci82N08Div7Ufuv7uSgay0Gmn3AxIbw2c5TEFXWyPrDX1Y_31=s64-c-rp-mo-br100","rating":4,"text":"","date":"2023-10-04T22:17:11.000Z","verifiedTenant":false,"featured":false,"reply":"Not bad!","replyDate":"2023-10-14T13:33:33.000Z","tags":[],"sentiment":"positive"},{"id":"ea984191-b098-48c3-a366-59db62ece8e1","author":"Andrea Castillo","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJo5cmytRZmCb67lSW-UHLDzgAyovwKb-IR5fDumqvLeNklYw=s64-c-rp-mo-br100","rating":5,"text":"Worked with Nicole through the whole process and she was ABSOLUTELY AMAZING! She was so helpful and personable. She takes the time to listens to your needs and helps find the best solution for you. It is very hard to find someone who works in customer service who actually cares about customer service like she does. Thank you so much Nicole for all of your help, we really appreciate it!","date":"2023-09-30T22:26:55.000Z","verifiedTenant":false,"featured":false,"reply":"Yes! That’s what we like to hear!","replyDate":"2023-10-14T13:33:33.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"936c80e4-4f7d-4a48-a1b2-d43c66837afe","author":"william szczesniak","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJNTQimZl7rLn5BpaGFX1KL8_DaYm6vi6aSEq1JrQkPCNWotA=s64-c-rp-mo-br100","rating":5,"text":"I needed a new space for my boat and Nicole did a great job helping me out.","date":"2023-08-17T19:28:09.000Z","verifiedTenant":false,"featured":false,"reply":"That’s great news-thank you for sharing this!","replyDate":"2023-10-14T13:33:33.000Z","tags":[],"sentiment":"positive"},{"id":"abc6c07c-2c4d-4fbc-b80b-04fb4db3865c","author":"Bonnie Delagarza","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVq9zWuRhuDS_IakJeID3sMT0A2zEd04Po4N5Bs0RJ_h6_0Hzc_iw=s64-c-rp-mo-br100","rating":5,"text":"Nicole the manager is a beyond and above star ⭐️ employee. I called late night, on a Sunday. I spoke to someone, ordered my unit for rental. Well that representative placed the order in the wrong location, and misspelled my name, after I confirmed it with her and saying a word for each letter. It was extremely annoying. I was aggravated because we planned to move stuff the next morning, and could not. I called and spoke to Nicole and she fixed the mess original person made. She has responded to my texts and calls on the weekend. I tried not to bother her on the weekend, but she did respond. I use the storsafe located at 800 east north in Crown Point. So far it’s been good.\nThank you Nicole!","date":"2023-08-07T12:30:24.000Z","verifiedTenant":false,"featured":false,"reply":"That’s great news!","replyDate":"2023-10-14T13:33:33.000Z","tags":["staff"],"sentiment":"positive"},{"id":"aebc0afd-44ae-49e5-bedd-7967a0234760","author":"ペイジ","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWbTtZ4EA2vewO1tiR35AE309m9nNF3to293pKbG6tRfvt6OIntcQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Nicole was such an amazing help in solving any and all issues/answering any questions I had. She should be district manager if she's not already 😁 keep up the good work!","date":"2023-07-21T17:14:22.000Z","verifiedTenant":false,"featured":false,"reply":"Panda, thank you for your kind review; we are happy to pass along your comments to the team here at StorSafe Of Crown Point!","replyDate":"2023-10-14T13:33:33.000Z","tags":["staff"],"sentiment":"positive"},{"id":"81b4daea-e596-4cbb-b9b0-cb21dace8aca","author":"Larina Anderson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV7UFCQDk4meLg3HZ8IcZCz5zAAUfgCo74OzAMZgvxP7ydwnXkiOg=s64-c-rp-mo-ba12-br100","rating":5,"text":"I was assisted by Nicole who was very helpful in every aspect of all my concerns. Every question i had she had an answer i didn't have to wait for a turn-around time as to \"let me get back to you within 24 hours\". Nicole is cleary dedicated to her job and is not there just to collect a pay check... If other companies had workers like her they'd be A-1. I'm definetly a satisfied Customer","date":"2023-06-08T22:39:47.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing. Nicole is amazing!","replyDate":"2021-10-14T13:33:33.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"b110cf4c-ee65-4759-b3f6-5df90a0e87ff","author":"Bosak Auto","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIxHcHvOK0mKlD9Jyp9mbm5-v9RTPg-EAkqAsUD_fMHy-aaPQ=s64-c-rp-mo-br100","rating":5,"text":"Bosak Motor sales has had two storage units at the Crown Point, Indiana location for several years. We have not been out there to check on our units for a couple years and so we were not familiar with the new secure code method of accessing the location.  Paul Henzel, the district manager, was there the day we were trying to get into the building and our units.  He could not have been more helpful.  He explained that we had not signed a new contract with StorSafe.  Paul pulled up the contract after we provided him with the information he needed from us.  He explained the hours and access process and allowed us to go upstairs and locate our units.  We accomplished much more than anyone could have expected in such a short time.  Paul was positive, efficient, and very accommodating throughout the process.  He is definitely an asset to your operation.  Thank you for the opportunity to work with him.\nRegards, Kathleen J. Willman, Comptroller/Cos Bosak Motor Sales.","date":"2023-05-16T19:38:45.000Z","verifiedTenant":false,"featured":false,"reply":"That’s what we like to hear! Thank you for sharing. <br>","replyDate":"2023-10-14T13:33:33.000Z","tags":["staff","access","security"],"sentiment":"positive"},{"id":"35b23705-8492-4292-848c-afd4c50323d0","author":"Jim Phifer","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLpWpgUxGB1jtpL6wnE_k94e7KPdwvy8z7JKx9GnwcN7aW6SQ=s64-c-rp-mo-br100","rating":5,"text":"Nicole at the Crown Point Indiana facility has been the main reason I've stayed with store safe for so many years. He is cheerful helpful and always the source of a solution to a problem.","date":"2022-12-06T21:43:02.000Z","verifiedTenant":false,"featured":false,"reply":"Nicole is GREAT! 😊 Thanks for sharing.","replyDate":"2023-10-14T13:33:35.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"d42591a0-1d00-4001-820b-e421309c379e","author":"Michael Collins","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJe0kB2nIGeHGawllJ9AjZJqGxWcp1tgTeY9ARcz8VWBEnSug=s64-c-rp-mo-ba12-br100","rating":4,"text":"Since they are newly owned here in Crown Point they have had a few glitches in their procedures. However sending an email seems to be the best way for prompt service. Within 24hrs, Nicole from their office was able to get back to me and correct the billing problem. I was impressed at her conscientiousness with my concerns. They do pay attention to their inbox. Nice!","date":"2022-12-04T03:55:00.000Z","verifiedTenant":false,"featured":false,"reply":"Thank your patience and understanding. We appreciate you!","replyDate":"2023-10-14T13:33:35.000Z","tags":[],"sentiment":"positive"},{"id":"6e070ceb-178e-45e1-b5ce-dd330cd32cb8","author":"Liberty Siding And Windows","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIduizmyERhwGuhgYoY497WuGShmWeGz3mj3dRcs7GLiaq-=s64-c-rp-mo-br100","rating":5,"text":"Thanks for all of your help Nicole!! You're awesome!","date":"2022-11-14T16:27:09.000Z","verifiedTenant":false,"featured":false,"reply":"That’s what we like to hear!","replyDate":"2023-10-14T13:33:35.000Z","tags":[],"sentiment":"positive"},{"id":"a593fbc1-2f69-4c49-9a9a-e6cdbcb83e25","author":"pat markovich","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKZQMeQNbxJa2iv_l8iRgstBkpO1UhmqtYEl6--BI0kNtqSFQ=s64-c-rp-mo-br100","rating":5,"text":"Two years ago I needed two outside accessible units next to each other.  I reached out to StorSafe and they weee able to accommodate my request.  StorSafe units stayed dry and bug free.  I recently moved out of StorSafe and would recommend they highly.","date":"2022-10-02T16:39:31.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you 😊","replyDate":"2023-10-14T13:33:35.000Z","tags":["access"],"sentiment":"positive"},{"id":"a2ed3801-e5ed-48d6-b6a4-13ca6ac002cc","author":"Lisa Tuttle","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJZjGobiv8LBYooLOiDnfP0BW1s-0FPRbds0er0FTgrILeJzw=s64-c-rp-mo-br100","rating":5,"text":"Manager was great in finding us a place asap. Very pleasant and so far so good.","date":"2022-08-29T23:59:35.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you we appreciate your business!","replyDate":"2022-10-14T13:33:35.000Z","tags":["staff"],"sentiment":"positive"},{"id":"315e6222-e649-4a8f-bce5-51d2c2b4bc47","author":"Sara Ricci","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVvfkYefgKee_26puwo5RYyn9zxsWCX3DAsiMARlQfuHO2x58M=s64-c-rp-mo-br100","rating":5,"text":"Very clean facility. Extremely helpful and pleasant to work with.","date":"2022-08-29T23:24:05.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks Sara we appreciate your business!","replyDate":"2022-10-14T13:33:35.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"03504db1-48e2-4b2c-a921-0322cbb73578","author":"Dawn Bartolac","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJYNKpJzSFocarFgYwAONe5hVrIQx8y6N-DoifFbDAid6vudQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"I'm out of state. And when my mom died I needed a place to put her belongings fast,so we could sell her home. The office staff was on top of it and I have had no negative thoughts or feelings  from them. Thank you for everything","date":"2022-04-28T20:08:06.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for sharing. We appreciate your business and strive to exceed expectations!","replyDate":"2022-10-14T13:33:35.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"94566892-7f39-4489-b850-771e95d20201","author":"Shelby Mrazek","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUaxXojueXJILxLJdEJKYIuK2WV3tsnNlJGqGQXoczWK6cK-6U=s64-c-rp-mo-br100","rating":5,"text":"","date":"2022-04-19T15:30:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you 🙏","replyDate":"2022-10-14T13:33:35.000Z","tags":[],"sentiment":"positive"},{"id":"bbc4be80-5ef0-48c3-8fec-c7f1bb66f58c","author":"Dylan Myers","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJP717g6oTjQxdr7L-FyUrBmjTGc2fXDXRs6L6MmPQcHrqVoA=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2022-03-11T14:58:30.000Z","verifiedTenant":false,"featured":false,"reply":"Cool! Thank you for your business.","replyDate":"2022-10-14T13:33:35.000Z","tags":[],"sentiment":"positive"},{"id":"722068bc-974f-44c2-ac58-72c2066e4548","author":"Gabe Wilbanks","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUmlfe_AC0TRHzz7Ble-A0H_zXcVNkpOFNoRNJzhMbcIcd-qs0E2w=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2022-01-10T23:18:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you!","replyDate":"2022-10-14T13:33:35.000Z","tags":[],"sentiment":"positive"},{"id":"882919d4-b51a-46f3-8410-9e5e32946582","author":"Julie Wertzberger","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXmkIEqa22EWZk_TJVQnYbWdKxlXm5oe8qO1MyAE4MqPLjCHsQ=s64-c-rp-mo-br100","rating":5,"text":"I love dealing with the people that work here, they're always so friendly and helpful.  I feel that I have a nice size unit for the price. Available to me anytime.","date":"2021-11-29T17:31:24.000Z","verifiedTenant":false,"featured":false,"reply":"Very cool. Love to hear this!","replyDate":"2022-10-14T13:33:35.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"b51908e6-a3c9-4fd1-9644-1211907a9254","author":"Jeff Tar","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUtxJ8DlPb4d2IZN9HVuJhYF5GnsxN3ttypI390mqG3d8Jfnhs=s64-c-rp-mo-br100","rating":5,"text":"","date":"2021-11-29T15:45:24.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you!","replyDate":"2022-10-14T13:33:35.000Z","tags":[],"sentiment":"positive"},{"id":"bc977378-b856-4379-a450-545d0899b3ed","author":"Jeremy Stone","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVy60_0yPwr7m6y4kqd-gZ9ZSAg6el1CDWS7cSy3MKsbZKGQ60=s64-c-rp-mo-ba12-br100","rating":4,"text":"Good place for storage.","date":"2021-11-01T16:38:45.000Z","verifiedTenant":false,"featured":false,"reply":"👍","replyDate":"2022-10-14T13:33:35.000Z","tags":[],"sentiment":"positive"},{"id":"972ddfa6-4b09-457e-9798-71ac4260bcb9","author":"Angela Puckett","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLdciuOdqqRmQQTQEieZWz7429lEvR5qSomEYdwZYzh62aosg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Amazing place for all your storage needs at great prices.","date":"2021-09-07T02:09:20.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing!","replyDate":"2021-10-14T13:33:35.000Z","tags":["price"],"sentiment":"positive"},{"id":"bf47d47b-9e9a-4b5d-a950-7fe41cc30d4b","author":"Rachel L","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUfC38sC4yaSq5dlmgohXMVttziF6vwNt_TTiekDqYXr6-d4u4=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great management, Nichole amazing. She helped me with all my questions and even met me on site when I had an issue (not with the unit, just user error) The facility is very clean and secure. Very happy we chose StorSafe","date":"2021-07-22T17:05:21.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your business and for sharing your positive thoughts!","replyDate":"2021-10-14T13:33:35.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"a507203b-ba84-40b8-bc4b-939cf31f096c","author":"Keith King","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUO33qfG6JKpd05QITa5Cf3F_beMsEeSbnGz2cEK5VSihlhGrln-A=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great place for storage and the people that work there and management are great very helpful!!!!","date":"2021-07-06T21:12:55.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing. We love our happy customers!","replyDate":"2021-10-14T13:33:38.000Z","tags":["staff"],"sentiment":"positive"},{"id":"7031535a-d20c-425e-8b1e-e0ba4ed00860","author":"Debbie G","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUGOeUKfKfD_Bg51K5-XzQJVpQjP7dmGFRLl-Yl4tj7QtGAPEBS=s64-c-rp-mo-ba12-br100","rating":5,"text":"Nothing short of 5 stars - well-maintained, excellent customer service and safe & secure property that is tucked away from the beaten path.\nGreat pricing, MORE than competitive - should I ever need storage again, I will definitely be returning","date":"2020-12-01T00:35:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for sharing-we are proud to have provided you a great experience!","replyDate":"2021-10-14T13:33:38.000Z","tags":["price","security"],"sentiment":"positive"},{"id":"c49ea3ef-1722-4a25-ac39-2d905aa8b8ba","author":"Kristin Sons","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK3Tuo64owm_Sm8cSpNVwd9G280tZbxqyzl3pA5qa8onqsW2Q=s64-c-rp-mo-br100","rating":5,"text":"","date":"2020-10-21T00:03:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for sharing!","replyDate":"2021-10-14T13:33:38.000Z","tags":[],"sentiment":"positive"},{"id":"9f97841b-6a24-488b-82f2-b3db872b9fc7","author":"Big Jim Crawdaddy X","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKCmMiPn284zWQW9bYrxgKBLHfuaCgRagEa3i1ffJrq3RnpeQ=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2020-09-05T16:15:55.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for your business!","replyDate":"2020-10-14T13:33:38.000Z","tags":[],"sentiment":"positive"},{"id":"eeb05d8a-991e-487b-935d-398f9032c763","author":"Lance Mitchell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKhmLDCG9mKqbAfABTHDpADLjitTjk_06f0lbyaQt1LwhN46g=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2020-08-20T20:45:40.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for sharing. Let us know what we can do better.","replyDate":"2020-10-14T13:33:38.000Z","tags":[],"sentiment":"positive"},{"id":"096cf3d8-b2e7-4601-9a91-7c4a7a4b245a","author":"dema styles","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLdE7xUcncTKBgSGmgtMOzHXfxoE7pbHKzThErcUu6ejGpjvw=s64-c-rp-mo-br100","rating":5,"text":"These girls went over and beyond for me!!!!’  No complaints","date":"2020-07-26T14:01:44.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate you-thanks!","replyDate":"2020-10-14T13:33:38.000Z","tags":[],"sentiment":"positive"},{"id":"59992e46-bfa8-4563-b03e-d530353c0235","author":"Raheem Brown","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXFC462npUj6eVmntr5fPYs2P6XJ_h_zO8M3H7MOc-nbWzy9A5X=s64-c-rp-mo-br100","rating":5,"text":"Just went there to pick up a refrigerator someone was selling its was very nice to cost just a 100 bucks. Its a steal to be real. Reason i say this is because i was lookn for a fridge for about a month now and there are expensive even used 3 to 500 bucks... Ouch!!! Im alil old school where u can git appliances for under a 100 bucks but hey things and times have changed i can expect it but i tell you what.... Ima always dig along the nile to find me rhe best deal for what i want. This storage place is great though come rent your space today!!!!!!!!!!","date":"2020-07-22T00:35:54.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing!","replyDate":"2020-10-14T13:33:38.000Z","tags":["price","access"],"sentiment":"positive"},{"id":"8653a85a-80d1-4472-99e3-84e4595ab610","author":"Dawn Ziller","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLARc-EHeDZhLuHXuLYVGUQPoCeaiEAsZlRi2KtgmDvaVHsug=s64-c-rp-mo-ba12-br100","rating":5,"text":"First time we have ever needed a storage unit and this was great.  We had the climate controlled unit and it was clean, and  easy to access.  No complaints at all.  Very good security.","date":"2020-07-13T21:25:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for sharing Larry. We really appreciate your business!","replyDate":"2020-10-14T13:33:38.000Z","tags":["cleanliness","access","security"],"sentiment":"positive"},{"id":"cc8b7d2f-20ce-4eb7-b894-2a62ac12f41a","author":"Shawn Clark","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLfwK45z2-9w4AVjjCRt_WSMUB-flMTdTudjVpBOqluiEKuAA=s64-c-rp-mo-br100","rating":5,"text":"We've had our storage unit for over 2 years, now, and there has never been any issues with anything.  Crown Point Self Storage wasn't my first choice, but they will be from now on.  I would recommend this storage location to anyone who asks.","date":"2018-11-14T17:18:19.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you! We now have a new keypad system and a smartphone app available for free! It’s available on Android and iTunes - it’s called ‘Storage Genie’","replyDate":"2020-10-14T13:33:38.000Z","tags":[],"sentiment":"positive"},{"id":"0bbd136c-5167-40b0-8e42-437ce284c1b1","author":"Amalia Krecik","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXdOO13lGM_-PUx5HMnUy59yM86K_dEdzGLLO06it7t2hcDOG9V=s64-c-rp-mo-br100","rating":5,"text":"My husband and I have been using this storage facility for almost 5 years. We never had any problems accessing our unit, getting in and out of the storage. They did some major repair of the facility and put in new security gate access machines. I think they are doing a good job.","date":"2018-11-08T01:03:17.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you-we appreciate your business!","replyDate":"2020-10-14T13:33:38.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"0bc6f0f5-cceb-4b34-b8f3-30a814b2e729","author":"Barb Young","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWEGpngMKGA20T7cnqas1fMUQ_9S--t52Z8Np0GsudrnoxXbLw=s64-c-rp-mo-br100","rating":5,"text":"My husband and I both have our own storage units. His is inside and mine outside. We are both very happy with our choices! Our daughter also had a inside unit for her furniture in between moves. She and my son in law were very happy with their choice also.\nMy son in law is in the military. CP Self Storage gave them a military discount, which I thought was awesome!\npricing is good, staff the BEST!!","date":"2018-11-07T14:44:35.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you!","replyDate":"2020-10-14T13:33:38.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"70574ee6-7a27-4a9a-b603-87e842733c11","author":"Paul Lowe","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWHO_qiOvCFvkUsNJyAHdtCoqRToQc8OuH5uEB3NLYF6SVz-rivtg=s64-c-rp-mo-ba12-br100","rating":5,"text":"I park a coulpe vehicles outside. So i cant tell you about the cubes. They are a bout half the price of other self storage for outside parking. Sometimes there a little hard to get ahold of but not to bad.. access is 24/7..They have security cameras.","date":"2018-01-10T19:21:56.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks!","replyDate":"2020-10-14T13:33:38.000Z","tags":["price","access","security"],"sentiment":"neutral"},{"id":"71f61b6f-2d58-48cc-8728-ad70a32e80a5","author":"Steven Handel","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWKWRJoQIM4X7cHd_Zj5PF9sU809tmGzF0oOoxWtDs44DkM1UJoIQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2017-10-31T11:20:35.000Z","verifiedTenant":false,"featured":false,"reply":"😁👍","replyDate":"2020-10-14T13:33:38.000Z","tags":[],"sentiment":"positive"},{"id":"d40fed3c-22b4-4d31-b0ce-1beb130bf6ca","author":"Thomas Smith","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocINVqanUlRMp7jEhD0BvyVUTWbRHGE8QEcihfQSapCi93nQjA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very clean facility! Professional staff! Highly recommend!","date":"2017-08-27T17:09:30.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks!","replyDate":"2020-10-14T13:33:38.000Z","tags":["cleanliness","staff"],"sentiment":"positive"}]}