{"summary":{"average":3.8,"total":45,"distribution":{"1":11,"2":1,"3":2,"4":4,"5":27}},"reviews":[{"id":"70de68bc-e3a8-4ad7-8c0d-da99a3deefca","author":"Marlon Morris","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXOl3l6LYPKQJmalZyQtYvEZ713_HdENlDAmzhVaLysVGJdyb94dg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-07-19T13:38:29.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Marlon. Thank you so much for rating your experience with us so highly!","replyDate":"2026-08-14T13:18:29.000Z","tags":[],"sentiment":"positive"},{"id":"21800f6d-1ec4-4758-a046-237ada2370d8","author":"christy Gilkerson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK3bFM04E7IMevDbsPKVV0JzW4GhuIk0NUiSPAMS9Ap_d5vxg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-04-13T00:24:18.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Christy. We must have done something right to get such a good rating from you. We really appreciate you taking the time!","replyDate":"2026-04-14T13:18:29.000Z","tags":[],"sentiment":"positive"},{"id":"5afc0be9-dae6-4156-ae8c-c89130c7af85","author":"Andre Ezell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIrXObMeA1UlwGB3RNQ-xj-0ULCnL_HDHgp2kNOsp64rfVJUA=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2026-03-28T17:25:29.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Andre. Thank you so much for rating your experience with us so highly!","replyDate":"2026-04-14T13:18:29.000Z","tags":[],"sentiment":"positive"},{"id":"ca8e069e-dd06-4462-a03e-f94c3b8d632f","author":"Mya Chandler","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVASdOeBTAStvpjgV6e1o6TdvKUq3lHDrAFxqb2Fl6p4avM2NQ=s64-c-rp-mo-br100","rating":5,"text":"Great service and was super helpful getting my stuff for college. Emily made sure I had everything I needed and made the new experience easy and relaxing for a college student","date":"2025-11-24T21:49:44.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Mya. We are thrilled to learn that you had a positive experience with us!","replyDate":"2025-12-14T13:18:29.000Z","tags":["staff"],"sentiment":"positive"},{"id":"938f9f93-3740-4f85-a362-969fa208ef8e","author":"michael stull","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWm5h8iuH9v65v8AmnqFHVOnsqmF6vhxkE2hN4OxB_8t-pU0tn1=s64-c-rp-mo-ba12-br100","rating":5,"text":"This is the best storage place I've ever used. Signing up and moving in was a breeze. No issues at all whatsoever. Everything was so easy and automated and everything is clear on the website. You just e-sign all the documents, pay your fee and you've got your unit I give store safe five star","date":"2025-09-15T00:55:30.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Michael. Thank you so much for leaving us a stellar review!","replyDate":"2025-10-14T13:18:29.000Z","tags":["price","security"],"sentiment":"positive"},{"id":"26cde166-df84-4dec-bc13-d8de33663b62","author":"Mary Beth Hutcheson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUAQ-fW8yjCoRDC8tj4zJShdq3xC5LlrSmtzUBMUxHcDuI0bsIa=s64-c-rp-mo-br100","rating":5,"text":"Easy to manage online. Easy to get access to the unit. Someone called to make sure we had the necessary codes. Easy all around!","date":"2025-08-17T03:10:58.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Mary. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2025-10-14T13:18:29.000Z","tags":["access"],"sentiment":"positive"},{"id":"b4f8a9c1-b058-43b0-903c-6efdf35388fd","author":"Mary Quiroz","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLiqAlXx0boLaMqeRbsLgM84TvHgfIrIS3yt8DsP20FHOqbXQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very easy process. Diego Vega made this super simple!!!","date":"2025-08-11T22:58:47.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Mary. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2025-10-14T13:18:29.000Z","tags":[],"sentiment":"positive"},{"id":"144409d9-1e8a-42a6-bba4-fca8cf4634d0","author":"tony santiago","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX1DbwNc7gPw7njtGK_Lh0sfkitz6By_RrmCEMnXmXk73Z7Q7w=s64-c-rp-mo-br100","rating":5,"text":"most amazing experience with Diego Vega , super helpful with everything i needed. He had a awnser for every question i had. i would recommend to everyone!!","date":"2025-06-10T02:57:19.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Tony. Thank you so much for leaving us a stellar review!","replyDate":"2025-10-14T13:18:29.000Z","tags":["staff"],"sentiment":"positive"},{"id":"6530e5dd-62da-4b66-ad78-31baea645c29","author":"Mayra Villegas","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWBOvJ4LLhIeqCDSWakcqa7tG1-w1kDRg6mPJd7nj9Sr9DjD0ve=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-05-19T14:41:49.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Mayra. Your feedback is highly appreciated. Thank you so much for the review!","replyDate":"2025-10-14T13:18:29.000Z","tags":[],"sentiment":"positive"},{"id":"8ba1526b-b39e-4505-a853-a0c4502caba8","author":"sara brunetti","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU_RBI9HO9F-beNO5uz7Gj-QYVimWOjQCoULkblMBO_bZlIrDBdOw=s64-c-rp-mo-ba12-br100","rating":5,"text":"I had the best experience working with Abraham.  He was polite and very knowledgeable.  He answered every question.  He joked and was very personable.  Made the whole conversation awesome.   Thanks for your help.","date":"2025-05-08T00:55:13.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Sara. Thank you so much for leaving us a stellar review!","replyDate":"2025-10-14T13:18:29.000Z","tags":["staff"],"sentiment":"positive"},{"id":"a162b0ad-5f9d-4f5a-9988-3bcbd516449a","author":"Mark Manson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWe0f4RI2Nz-3bNJ9VWVObtkQkPhlApXYqpR1zJfyfTA_953Rw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Ebony was so awesome and amazing from the beginning,me and my wife are happy with the staff when I arrive I found out unit was not big enough so I got help real quick 😊","date":"2025-04-27T01:42:52.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Mark. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2025-10-14T13:18:29.000Z","tags":["staff"],"sentiment":"positive"},{"id":"0a5290ad-f65c-489a-a83f-6c619ac8a761","author":"Terry Nabors","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU6XQKQaEBv2p8w-vWOi7-ybdJvm9b6wgfDujtkuer3blr0CN9O=s64-c-rp-mo-br100","rating":5,"text":"Jermaine was very patient, kind and helpful in getting my contract completed and everything in order.   I’m grateful for his help and support.  Thank you!","date":"2024-11-19T00:59:14.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Terry. Thank you so much for leaving us a stellar review!","replyDate":"2025-10-14T13:18:29.000Z","tags":["staff"],"sentiment":"positive"},{"id":"23edbc34-5827-4399-9196-edf1be33edcb","author":"J. Niall McShane","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLWXCPKXEcfqBjwGRenb3CHJpPvOj_zUzzHIcmmTFzNYNnEyg=s64-c-rp-mo-br100","rating":4,"text":"","date":"2024-08-01T12:22:29.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, J.. We appreciate the rating, and are glad we could provide you with a positive experience!","replyDate":"2024-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"445cc043-c4ef-4ee0-b761-2d498ebb0e05","author":"J Boz","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIJUveEw6dL7CaGefxEs706tTgTIgqlkkF7ZGfBvumQ-FIuVw=s64-c-rp-mo-br100","rating":5,"text":"Excellent service, quick and simple to understand! Highly recommend!","date":"2024-07-26T21:33:20.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, J. We are thrilled to learn that you had a positive experience with us!","replyDate":"2024-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"232e22ec-88d1-4359-b5e1-31a441983e76","author":"Stephen Rogers","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLS0Zyl4CHzQ3fj3F7UVicP9dFvaSUptOons5bX8YIygW4LDQ=s64-c-rp-mo-br100","rating":4,"text":"Munster StorSafe is very convenient, clean, and secure. Their staff is responsive and courteous. The reason for 4 stars is the significant increase in rental cost since StorSafe acquired this location. This forced us to vacate the unit sooner than we had planned.","date":"2024-05-29T21:16:28.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Stephen. We are thrilled to learn that you had a positive experience with us!","replyDate":"2024-10-14T13:18:30.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"d4d9cdd2-b151-4bbe-a07b-d129ac197fdf","author":"Aditya Gupta","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ9dEjJAqUKWgiYPN6nsdUsqOVA72w3xsUJbebjO9W0N7vt9w=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very disappointed in the customer service. They don't really care for the customer service. They do not call back. I was with them for 2 years but no support.....please disregard this as Ms Lauren has fixed everything and did the needful....","date":"2024-04-25T19:40:38.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for providing your feedback and letting us know about this issue, Aditya. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Munster.","replyDate":"2024-10-14T13:18:30.000Z","tags":[],"sentiment":"neutral"},{"id":"9a5468b2-a9f4-44fe-8a4f-c61096d44e32","author":"Matt G","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUbXp9aEZmfaVpizQjYGCP6dNs9AM1PqWBG35KgEa_aodOrOpc=s64-c-rp-mo-br100","rating":5,"text":"Amanda was great.  It was a pleasure dealing with her and she answered all my questions and assisted me with getting signed up.\nThe coded entrance was easy to use and the location was well kept.  Thanks again for everything.","date":"2024-03-29T23:04:55.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Matt. We are thrilled to learn that you had a positive experience with us!","replyDate":"2024-10-14T13:18:30.000Z","tags":["price","access"],"sentiment":"positive"},{"id":"ed86adcf-f5a7-41bf-8560-7442b4ec747e","author":"Corinne Mcgehee","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIoqTh9KAX61h4HUkOuQLrJnXMblp3_KxgOZr4xf99hfur3Aw=s64-c-rp-mo-br100","rating":5,"text":"Had no issue in the 15 years we had storage in munster.in.  Nicole was always helpful and on top of any issues.","date":"2024-03-02T03:53:01.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Corinne. Thank you so much for leaving us a stellar review!","replyDate":"2024-10-14T13:18:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"6927e06d-401e-40fc-83c6-a954a81eb482","author":"Jimmie Grady","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKOrbI5vbmsyyGL_6NVSMblZSPTnE1W8ZkbRNVykDjZ3tH6LQ=s64-c-rp-mo-br100","rating":5,"text":"Fantastic Experience!","date":"2023-12-31T17:12:31.000Z","verifiedTenant":false,"featured":false,"reply":"Alright-that’s what we like to hear!","replyDate":"2024-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"1ac4f1df-dff2-4ee4-a8d6-7fa52aaa4ae5","author":"Molly Gardner","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIrBH3GktodFqG7l6Lind-dll3VnQj41Lj6qQK5aw9NMw8OZg=s64-c-rp-mo-br100","rating":5,"text":"Nicole was very helpful and provided me with the information I needed. She was professional and explained everything thoroughly!","date":"2022-12-20T01:45:31.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing this!","replyDate":"2023-10-14T13:18:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"4485d115-26aa-498e-9a09-f05e8898f97d","author":"Dustin Kirk","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUmXBmtBeUiMUkQVYZEbDU-zDA8W_fljxlf6qYUa9UrzNHoVkGlpg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Nicole is an absolute pleasure to work with! She is very friendly, always available, and professional. The sign up process was easy, the storage bay is nice and clean.","date":"2022-12-05T21:43:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for your business and support!","replyDate":"2023-10-14T13:18:30.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"6799c83b-cf00-4455-9bb4-52b807aee8fe","author":"Jon O","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXE8fBfbWmO3AqGbwL0asazZcYcUgyODLOiFtEhlABkEa40wxma_g=s64-c-rp-mo-ba12-br100","rating":5,"text":"A HUGE thanks to Nicole for assisting in my family's needs and being so professional!","date":"2022-12-03T19:03:52.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for sharing this!","replyDate":"2023-10-14T13:18:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"be35eb31-4a1a-42b3-9544-b582456dfbdb","author":"Illiana Hansen","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIcy9H3VbPaCE6uSE7XJQxO3sMifctz6EFbD1ibhW3G2xnY4g=s64-c-rp-mo-br100","rating":5,"text":"Nicole is absolutely amazing!!! She helped my father, a senior citizen and a Vietnam Vet, so much! So patient and understanding!!! Kudos to Nicole!!","date":"2022-12-03T03:01:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing this. Nicole is awesome!","replyDate":"2023-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"ad76e746-471a-4e41-b3da-931e9241924b","author":"Joyce Michelin","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWs4s1LBPve045gdtHEgOHuMoPax6OpXAdSyT09jKTwA-Xl06GW=s64-c-rp-mo-br100","rating":5,"text":"I love this place. Paul and staff make it feel homey and safe!","date":"2022-11-14T16:05:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing this-we appreciate your business!","replyDate":"2023-10-14T13:18:30.000Z","tags":["staff","price","security"],"sentiment":"positive"},{"id":"9ff6e658-0d56-42c4-8992-ee9da61c6b04","author":"Rami Alka","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXuitpJU1oQYy6rbhFpoH6LciWNFKz7HebnueRrpyw83LbzYPLY=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great rates, clean, safe, good customwr service.","date":"2022-09-21T18:48:01.000Z","verifiedTenant":false,"featured":false,"reply":"Cool-Thank you for sharing!","replyDate":"2022-10-14T13:18:30.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"af5a14e2-2afe-4150-bb48-dc6e2e0d7522","author":"Copper Jockey","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWeV665eEW_mPhlJBZwxPeJwLVKT7ljz79dYC1eAYZrRQOnFxE3=s64-c-rp-mo-ba12-br100","rating":5,"text":"Nice place, clean and kept up. The manager was the best, took her time and covered everything with me. Definitely recommend renting here!!","date":"2022-08-18T12:49:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing. We appreciate your business and support!","replyDate":"2022-10-14T13:18:30.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"218eca87-324a-48b3-91f4-e7a76fc5dcf7","author":"J C","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKOAo2ktBRjoNc0MM3O-fWfQjLEon-PKJDiqCCSLIDxWvcw8Q=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2022-07-07T11:45:47.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you!","replyDate":"2022-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"93669bf9-bb9f-4981-a078-5a92230e8d25","author":"Karen Moss","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUU17JPFiAdcvFxRBG0N827eoGFGX-I8bdIP0ebK2nCPhxhvNWoGg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Rented a space this past week.  Good price and very nice lady that helped us get set up.  Have not put anything in it yet but when we checked out the space it was very clean.   We rented an indoor room.","date":"2021-04-11T18:07:33.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you 🙏","replyDate":"2022-10-14T13:18:33.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"561b53fa-69b0-4735-b04a-fd8adb69cbe7","author":"Tim Wingate Th.D","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXPw5QEkB_31JuBJxtaRY2Z1vNCQWjM0h49x3ntvVLIOIf7wp8z2A=s64-c-rp-mo-ba12-br100","rating":5,"text":"Lots of storage.","date":"2019-08-29T03:21:12.000Z","verifiedTenant":false,"featured":false,"reply":"Nice 👍","replyDate":"2022-10-14T13:18:33.000Z","tags":[],"sentiment":"positive"},{"id":"3bc66527-319c-49d7-841c-746d15c541ab","author":"Adam Cress","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKLaj-Qcm3HJCkpLWbFOrmGbhVAVCFgYJzS2hp9jkO_DfLrb70=s64-c-rp-mo-br100","rating":5,"text":"","date":"2019-08-15T00:25:02.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks 😊","replyDate":"2022-10-14T13:18:33.000Z","tags":[],"sentiment":"positive"},{"id":"a8d4ee1c-85f2-4d37-843d-3393a5a14aec","author":"Michelle Clark","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXcvxAyR3D5KmKZOIHdkaiZB_fyJpUtD9PHoKzhMs-YqaUWKsrq=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2019-06-25T23:07:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you","replyDate":"2022-10-14T13:18:33.000Z","tags":[],"sentiment":"positive"}]}