{"summary":{"average":4.4,"total":79,"distribution":{"1":9,"2":1,"3":2,"4":4,"5":63}},"reviews":[{"id":"fbd1d45c-1ad7-471b-afdd-8fb5bf9abf14","author":"Colleen Dilmore","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVNR11VTAF3Dl-xeDsTXUohC7SEXmFWTaQtb1sGxULCvkq9PFg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Shannon is the best- so helpful and kind.  The storage units are very clean, safe and climate controlled and it was nice having a unit I could drive the uhaul up to and pack it so easily.","date":"2026-08-31T12:41:03.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Colleen. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2026-09-14T13:18:28.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"f400ff89-7937-40bf-9735-f551f2f84126","author":"Elizabeth Gannon","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU0uYHTg7APgYBWq6_QYDsLv8KjuFM-PtARhM9ASfIwq5LQingDlg=s64-c-rp-mo-ba12-br100","rating":5,"text":"New  clean, convenient and affordable! You cannot go wrong using this facility. Great service and security.","date":"2026-07-20T21:04:59.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Elizabeth. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2026-08-14T13:18:28.000Z","tags":["cleanliness","price","security"],"sentiment":"positive"},{"id":"6ed27422-f3ca-43b2-b4d4-583b6fb18333","author":"Peter Szabo","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK9IkJExy4M5qljue7J_d2yRaryRNp43xWVVWjnoJvxlhKV-A=s64-c-rp-mo-ba12-br100","rating":5,"text":"The young lady (Shannon) has been extremely helpful, attentive, and has always looked at the best available options. She is a delight to work with!","date":"2026-02-24T13:29:26.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Peter. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2026-03-14T13:18:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"8966aded-575c-4715-9be1-9ff480e5db50","author":"David Piette","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKst99Kz231ODLSmb6lZ3--ZtWHTjMg81AEUDbL5u6wF1dtkg=s64-c-rp-mo-br100","rating":5,"text":"Shannon is a great manager!","date":"2026-02-21T14:40:15.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2026-03-14T13:18:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"30cc1704-848d-4e57-b7dc-db35451ee46e","author":"Janis Metro-Emmert","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI34eHH_911KxRDT5MRmTyidKCv4CFztCnQQi2HDKCnEvCLrw=s64-c-rp-mo-br100","rating":5,"text":"Very clearly explained regarding move. Appreciated help to move. Answered all questions.","date":"2026-02-14T15:06:18.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Janis. We are thrilled to learn that you had a positive experience with us!","replyDate":"2026-03-14T13:18:28.000Z","tags":["access"],"sentiment":"positive"},{"id":"cc79394d-7f20-4ac9-ab74-8843d80f5761","author":"a h","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKBIdrOTibdebowEXklCROV8JjZWiHV6z0Ggr57Xg0hVoOBvA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-02-10T21:47:54.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, A. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!","replyDate":"2026-02-14T13:18:28.000Z","tags":[],"sentiment":"positive"},{"id":"0394f3f1-8323-4e21-8806-bb4d3dc8d3b1","author":"Daniel Huitron","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIHhWQ7Hfdw4wCfgTw217mbFcbc6tOooDnC7ewu0UoQ6pUFoQ=s64-c-rp-mo-br100","rating":5,"text":"Shannon is the best! Helpful and professional.","date":"2026-02-10T03:26:35.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Daniel. Thank you so much for leaving us a stellar review!","replyDate":"2026-02-14T13:18:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"78f929fc-a8de-44d8-a8d5-b2099ebe6512","author":"James Varsel","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKM-I3dbMqDBr71RGgwaHA9LJ5zZZ1fwPrz9uMiLXDYzxMwGQ=s64-c-rp-mo-br100","rating":5,"text":"It was a pleasurable experience.","date":"2026-02-05T01:31:15.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, James. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2026-02-14T13:18:28.000Z","tags":[],"sentiment":"positive"},{"id":"324bfa20-2964-4f1a-ac97-7f5bd6734ba3","author":"Mary Cowell","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUVMapukVS6SGWq35iefO5TKnXQCx6NvDmJYvnsj3IyX6tgHQE=s64-c-rp-mo-br100","rating":5,"text":"Great service and friendly staff . Clean and safe facility. Very affordable prices.","date":"2025-11-22T01:15:27.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Mary. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2025-12-14T13:18:28.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"ec276f2a-361f-4115-8722-ec9ff49c1dc6","author":"Frankie Damiano","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXvs6G-zfr5c2CxeUBzomyhYFYj3JUor3Z0mLfLybt6H6Q9jQ6g=s64-c-rp-mo-br100","rating":5,"text":"Super easy to rent once I got the right number. Very nice accommodating.  Glad not to have to speak with a robot (they are not local-at least I don’t think they are) but got back with me very quickly and worked out a good deal and will have access right away!","date":"2025-06-19T01:06:40.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Frankie. Thank you so much for leaving us a stellar review!","replyDate":"2025-10-14T13:18:28.000Z","tags":["price","access"],"sentiment":"positive"},{"id":"9436a505-a0ec-431a-8ebe-6b5ce6eae8d9","author":"Kevo Smith","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLU5PCkmG9eVWYTjCu_S6ETrolb28jJtq4JfDJx3covHtXgzg=s64-c-rp-mo-br100","rating":4,"text":"","date":"2025-04-17T23:06:31.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Kevo. We appreciate the rating, and are glad we could provide you with a positive experience!","replyDate":"2025-10-14T13:18:28.000Z","tags":[],"sentiment":"positive"},{"id":"5c0b263a-c541-4c1d-be3f-93a6c7416443","author":"Jody Fabian","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ1CCl3H1JiiSKtOyZAfLiDSSB9wpjzNs4rNQeyeKTEjZV6ug=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-04-17T18:24:03.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Jody. We must have done something right to get such a good rating from you. We really appreciate you taking the time!","replyDate":"2025-10-14T13:18:28.000Z","tags":[],"sentiment":"positive"},{"id":"4a219ec1-e67f-467e-965e-dbb238a1f84d","author":"maryann eck","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV2XBqKGuQtyyTGZBg4Sg4EVtYxI8WC5ieTVBsAOzk4jWT0zq11=s64-c-rp-mo-ba12-br100","rating":5,"text":"So easy to sign up and very organized. Andy is a great help!","date":"2024-12-31T01:30:58.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Maryann. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2025-10-14T13:18:28.000Z","tags":[],"sentiment":"positive"},{"id":"06a47b32-4aad-4034-876c-1801049f9672","author":"Malex Flame","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU8-hVRXbieqzudwqmbaU1fNWw_YmLMOy7q4cPJw-wjrcN9Gkw=s64-c-rp-mo-br100","rating":5,"text":"Such great place kriegan was so helpful  with us and our procces","date":"2024-11-15T23:27:56.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Malex. Thank you so much for leaving us a stellar review!","replyDate":"2025-10-14T13:18:28.000Z","tags":["staff"],"sentiment":"positive"},{"id":"c5bbd500-55da-4675-a42f-04831d2d4cb3","author":"Pamela S.Sell-Snider","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUqS2yjWV9o-G8YfXWtEEzuvjykjPMfW3c3uK5Bl6TEEXymnNubmg=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2024-10-02T15:34:30.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Pamela. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!","replyDate":"2024-10-14T13:18:28.000Z","tags":[],"sentiment":"positive"},{"id":"df33ac0d-7507-477d-a470-ae2f00c67346","author":"Meleah Pruitt","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI5Puo6k2h5WPnsJJqq4EJPD09yLkIW5dHQwDplWCccgd6pGQ=s64-c-rp-mo-br100","rating":5,"text":"Posting publicly across Google. Thank you Al Gore for inventing the internet. Thank you Taylor Swift for using auto correct and swaying countless uneducated auto correct voters to follow you like blind cows to the slaughter house.\n\nStoreSafe of downtown Venice tends to your needs, cares and welcomes you with open arms. Live, Laugh Love.\n\nAnd please don't forget to be honest and kind.","date":"2024-09-18T07:16:26.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"b7e4effa-6e00-4c15-a901-06c004666198","author":"veronica","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKGl1NGVjmAkSFm_PJuVUH-6Jqsuw-tsiVUkVqBUUfK-ium5g=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-08-25T16:05:56.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Veronica. We appreciate the rating, and are glad we could provide you with a positive experience!","replyDate":"2024-10-14T13:18:29.000Z","tags":[],"sentiment":"positive"},{"id":"19860e8d-803d-4137-bb58-5a66ba3af870","author":"ExPounder","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV0isOsAffaA1kFsMD7c_hreS7fRshC5ggMYiksvyW21HJhbSIJ=s64-c-rp-mo-br100","rating":5,"text":"The price for the storage unit I was using was fair. The people who worked there were kind and understanding.","date":"2024-08-20T13:28:48.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Pastordivine. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2024-10-14T13:18:29.000Z","tags":["price"],"sentiment":"positive"},{"id":"afd9c4bc-7aa1-497b-96f0-35d7769a81f2","author":"Sean's Miracle Painting","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUyFeOu2JPliu-1zJ6clVp6dx9JeCXvts8BO3vvsBHu9juYOmA=s64-c-rp-mo-ba12-br100","rating":5,"text":"This is the third time that I have used this company to rent a U-Haul.  I would like to start by saying I've used many companies over the years but I believe this to be the best one. Absolutely super professional. They always seem to go above and beyond. And I would not even consider renting from anywhere else in the area. It isn't broke don't fix it.","date":"2024-08-02T10:59:59.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Sean's. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2024-10-14T13:18:29.000Z","tags":["staff"],"sentiment":"positive"},{"id":"7674f570-8fd6-45a9-a3ac-7f0a89af81cf","author":"Deb P","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJNfXe-nEnUsG4qYRqj-fAU6SO28EpROwtvrn5XokaeD67Wyg=s64-c-rp-mo-br100","rating":5,"text":"Shannon Taylor did an amazing job with my move in","date":"2024-08-02T00:18:41.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Deb. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2024-10-14T13:18:29.000Z","tags":[],"sentiment":"positive"},{"id":"4b46481c-5d9f-4596-bf4e-6913707c727a","author":"Luis Guillermo Jimenez Stull","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWUq3_YI4-6LClCK1D5zo27lGu39JD7sbtTUmFXDBm7njdwGkP-=s64-c-rp-mo-ba12-br100","rating":5,"text":"The Store safe team always takes care of\nCustomers concerns. And works with customers issues to solve them.","date":"2024-06-23T14:07:38.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Guillermo. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2024-10-14T13:18:29.000Z","tags":["security"],"sentiment":"positive"},{"id":"ae3e1138-2bf4-4bc0-a974-04f4e792f68d","author":"Simon","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKO1tfjbCoBFuZmAwV4_131qlUI-_pR6gsXl0k-g_0qXB9_2w=s64-c-rp-mo-br100","rating":5,"text":"Shannon provided fantastic customer service. She is a very attendant to detail and makes sure that the customers needs are completely fulfilled.\nShannon deserves a raise and I highly recommend store safe of downtown Venice for all my storage needs.","date":"2024-06-19T15:07:48.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Simon. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2024-10-14T13:18:29.000Z","tags":["security"],"sentiment":"positive"},{"id":"34196d64-ab8c-4932-aba0-ea106d9761c8","author":"Roger Lee","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJNK76xJ7B7BQ774eVduovaFIKs2sdxvjwWUYDSQ53w5H3SQQ=s64-c-rp-mo-br100","rating":5,"text":"I have a good experience with the old and new owners, Shannon is Always polite and professional.","date":"2024-06-05T00:07:47.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Roger. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2024-10-14T13:18:29.000Z","tags":["staff"],"sentiment":"positive"},{"id":"abb4c006-7ae0-44fa-a7f7-84d4c6c46c45","author":"GT V","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ2OGK0Icmo2yzA6vhPQVLMdmHdvISUjVtR63O-1H8wwi3V71Y=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great customer service. Shannon was super helpful and pleasant. Will be back for my packing and storing needs. Thanks!","date":"2024-05-30T19:45:58.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Gt. We must have done something right to get such a good rating from you. We really appreciate you taking the time!","replyDate":"2024-10-14T13:18:29.000Z","tags":["staff"],"sentiment":"positive"},{"id":"95f50dba-5260-47c6-8d89-7f791db5bb76","author":"Scott Sauerbeck","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU5qkjMncJxq5TA4Ysv5Q2OTTRXLWrSTa8AGNZtYt-l-YPAt9sG=s64-c-rp-mo-br100","rating":5,"text":"Shannon and her staff are the best. I’ve been in and out of many storage facilities for the last 5 years professionally and she is by far the friendliest and most helpful manager of a facility I’ve ever came across. From setting me up with UHaul’s on-site to accommodating me with entry afree hours she went above and beyond. I highly recommend her and her facility.","date":"2024-05-26T21:44:51.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Scott. Thank you so much for leaving us a stellar review!","replyDate":"2024-10-14T13:18:29.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"0404f100-5539-4e2c-bdac-639ff0497c28","author":"Peter White","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKIjN43rHH3s33xkjMFTAuDAmzBxc_Qa-Tz51dJDP_nEOlkTQ=s64-c-rp-mo-br100","rating":5,"text":"Although my outside storage was not the best experience for a variety of reasons, I am giving them five stars because of the office manager, Shannon, who was most helpful and worked hard to resolve the myriad issues that arose in my unique case.  She was friendly and responsive and everything worked out OK in the end.","date":"2024-05-08T00:38:14.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Peter. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2024-10-14T13:18:29.000Z","tags":["staff"],"sentiment":"positive"},{"id":"f4962889-a945-4889-91be-120bc7645f3f","author":"Judy","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLBGPsNCpjgqDuMv_wSghwoKAc2_DX75InVVAkSnUQz9sUtig=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-05-02T19:52:54.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Judy. We must have done something right to get such a good rating from you. We really appreciate you taking the time!","replyDate":"2024-10-14T13:18:29.000Z","tags":[],"sentiment":"positive"},{"id":"8c50da32-c274-4710-a5a0-66a327f572ce","author":"Angus Johnson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKqNcBCUh7Ef6VyIhBA2-6J3tzx_2WArkVndmDB-EpbUbTWfQ=s64-c-rp-mo-br100","rating":5,"text":"Shannon is very knowledgeable. She was a huge help. Is there anything she cant do.","date":"2024-04-24T13:03:05.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Angus. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2024-10-14T13:18:29.000Z","tags":["staff"],"sentiment":"positive"},{"id":"f31bfc3f-0be1-4a14-9284-ae2304fc5ee3","author":"Pam Laroza","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVbgjaWrtKh5WeAIQU0Dy5TwHCyfu15C_J6iGB7xFlaFNazM1If2w=s64-c-rp-mo-br100","rating":5,"text":"Shannon is wonderful   took time answered  questions and  i went ot of my way to use this u haul","date":"2024-04-10T15:15:56.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Pam. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2024-10-14T13:18:29.000Z","tags":[],"sentiment":"positive"},{"id":"286a38d1-ef2b-4b52-a343-20ab444a28d9","author":"Karen Johnson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVoBi6O91L904i0aezHtQCV_9nBs0F2si469tPNnnL7stTtvkOP=s64-c-rp-mo-ba12-br100","rating":5,"text":"Easy to rent, easy to drop off after hours and they helped load the trailer to my hitch’\nMade it easy for me!","date":"2024-03-28T12:17:25.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Karen. We are thrilled to learn that you had a positive experience with us!","replyDate":"2024-10-14T13:18:29.000Z","tags":["access"],"sentiment":"positive"},{"id":"bcde7bd9-26b9-4934-99ec-944e0eec00e4","author":"James Montgomery","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKkq-QH0-TEJigN3jHGM3ewiyjL8Iss6DuPxReVBAV0FvHtKw=s64-c-rp-mo-br100","rating":5,"text":"I had a crazy emergency and had to tow my car myself or pay $600 to get it towed so I called storsafe. I called and got a hold of Shannon who was AMAZING. She helped me get my trailer in no time and even went out of her way to come back to the store to take care of us. Thankyou definitely recommend.","date":"2024-03-22T21:12:25.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, James. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2024-10-14T13:18:29.000Z","tags":[],"sentiment":"positive"},{"id":"90e5a5fc-6079-4364-aeca-183323087376","author":"Thomas Whittaker","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV_9p8MQHNAcFWU95KXcVT4cWateLeJV6QBnqtOKpXzm2-KnXsS=s64-c-rp-mo-br100","rating":5,"text":"Shannon is such an asset to this facility.  Have stored things here for years!!","date":"2024-02-22T11:53:33.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Thomas. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2024-10-14T13:18:29.000Z","tags":[],"sentiment":"positive"},{"id":"2739f0d6-88a2-4c5b-83d3-8e57ebff5b08","author":"Harold Mayo","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLg-rlfWsNIOdlUIkzElwmLQJc4A-szYHThhZDkYJcDoukX6g=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-02-20T15:47:33.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Harold. Thank you so much for rating your experience with us so highly!","replyDate":"2024-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"9b8ea307-0c33-4e6d-90a0-ce242856b048","author":"Brad Marian","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJhkp767JN1XxOQ6keute6s3dli3VGvbipNmx_C-C4PaW0g3g=s64-c-rp-mo-ba12-br100","rating":5,"text":"Fast easy and affordable… If ya need a truck, trailer look them up","date":"2024-02-14T11:08:02.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Brad. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2024-10-14T13:18:30.000Z","tags":["price"],"sentiment":"positive"},{"id":"d9e05bfa-b1d0-43cc-a33a-951d3e804fb9","author":"Katherine Dewey","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKUHMDcqwuOlQBQHqi8XTwJFOnQoRJOH3K0O3JH_H5JgKvVbQ=s64-c-rp-mo-br100","rating":5,"text":"Outstanding customer service with Shannon. Will highly recommend!","date":"2024-02-07T17:07:20.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Katherine. We are thrilled to learn that you had a positive experience with us!","replyDate":"2024-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"90ee6fd4-81e7-4270-b1c7-6c5ae980da70","author":"Don Swanner","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLtd-FiLBgt-qp5V6j4cpE5d-Uw-d1r2L8UC6uSRYss5PiAvg=s64-c-rp-mo-br100","rating":5,"text":"Found a unit on line and was able to go down and rent it that day with Shannon. I ended up needing a second unit and she helped me again. Thank you so much for your help you went above and beyond. Would highly recommend! P.S. Can you clone her?","date":"2024-01-16T22:05:07.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Don. Thank you so much for leaving us a stellar review!","replyDate":"2024-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"8a88225d-c580-4060-be02-3a0aef86bad0","author":"Michael D","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKe28MUUwV-_AKihXt3HRa19jHqcjgZHY9bo4f4vRNI7FJVg7w=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-01-12T15:22:49.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Michael. Your feedback is highly appreciated. Thank you so much for the review!","replyDate":"2024-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"1d75fe82-9a93-499c-84ee-4893e8990bca","author":"jeffrey chung","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWQ1y0R8FAuly7XSq56HZRPbZ7JakRlZJJOxFjD7mJ1hS6ksWmM=s64-c-rp-mo-br100","rating":5,"text":"The ladies were more than helpful, and I feel like a valued customer to say the least.","date":"2024-01-12T15:17:28.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Jeffrey. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2024-10-14T13:18:30.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"88aa2353-add5-4133-a21a-7762ab4db06a","author":"Jamaar Sims","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXrPgAGAqUONU6vsBROc7ZXr9CABcpr9eyh2-CHYcqTnzAGbOMw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Shannon is the best! I’ve been renting @ this location for my Moving business for over 6yrs. For the last couple years Shannon has been there. The best thing Stor Safe did was keep her on!","date":"2024-01-11T23:33:19.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Jamaar. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2024-10-14T13:18:30.000Z","tags":["security"],"sentiment":"positive"},{"id":"15fa421a-2d08-4e97-bef3-700f2bacc454","author":"Ken Field","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV8JdzXEBJVST6lYuZIJMNpUZ3UsU6E2CFiAvWGQB4H5M5uJS4c=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2023-12-15T00:15:39.000Z","verifiedTenant":false,"featured":false,"reply":"Alright – that’s what we like to hear!","replyDate":"2024-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"565f68f6-e105-492c-b3d7-9de1ac4345d2","author":"Roman Pelensky","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUPSzr8luqLdlzOwNWFmNO-D-UG7CQuZAGZbPhZ9LI41cvd4l1Q8Q=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very friendly","date":"2023-09-29T18:08:46.000Z","verifiedTenant":false,"featured":false,"reply":"Nice!","replyDate":"2023-10-14T13:18:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"0e74e221-6c27-4e1d-8de6-4ab54ad16aa6","author":"Andie Cardwell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIUaEOLf_-4sLlkxsXGcvC9438eMMXnhmy2hwbncOK5hvuc0w=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2023-06-01T14:21:24.000Z","verifiedTenant":false,"featured":false,"reply":"That’s great!","replyDate":"2023-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"d4c4bd0c-5392-470b-8763-187f1b12f3cf","author":"Think Mom","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVXvreVmbJw46GQ3QE1RJwpQPjvNbs8T8kSzb1A6eNhoPzj161U=s64-c-rp-mo-ba12-br100","rating":5,"text":"I love my uhaul experience in this location.\nIt’s actually the best.\nRocko and Shanon are great! Bob and Like are very helpful.\n\nThey gave me a discount after traveling so many miles, and after  2 locations that trucks are not available .\nI definitely recommend this location","date":"2023-05-10T15:20:05.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you!","replyDate":"2023-10-14T13:18:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"e0bedc09-9f1c-497c-9fd4-c3a2773a990a","author":"Grant Schrecker","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUnMjJE7aXL98tsDnWS4yVVU0DBS3d6Hs2xn7mr76oR1_jvsFjyAA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-04-18T07:49:51.000Z","verifiedTenant":false,"featured":false,"reply":"Cool!","replyDate":"2023-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"9ac00c50-d08c-4861-9280-e194e48225f2","author":"Greg Engelhardt","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLsOnQhitp1X_qDVYAJciznmAPrt642pHv2nZexUUD5xWfu5KM=s64-c-rp-mo-ba12-br100","rating":5,"text":"Excellent Service from all the staff members over the several months I needed storage and U-Haul rental trailers.  They were always pleasant, friendly and very helpful !!!!!","date":"2023-02-23T19:33:45.000Z","verifiedTenant":false,"featured":false,"reply":"We've enjoyed having you as a customer Greg. Thank you for the review. The bunny loved the carrots you brought him!","replyDate":"2023-10-14T13:18:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"2e8ba548-ca58-4b20-9eac-c120ad01dcce","author":"Patrick Brown","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWj-_GnrcaVnHADgjYrDWTKLRD5IZiBHkdqgqJue0egf1nK9ZH0=s64-c-rp-mo-ba12-br100","rating":5,"text":"Needed to grab some wardrobe boxes, didn't realize there were different sizes of those. The staff at Extra closets was extremely helpful and explaining why I might want a large one versus small one and how I could make use of the extra space in the large one if I didn't need it for dresses. And also encourage me to keep my receipt in case I bought more than I needed or bought the wrong thing I could return it. Extremely helpful I hope I don't need more packing materials, but if I do I would be certain to go back to their place","date":"2023-02-22T20:07:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the review Patrick! We strive to meet every customers needs. Thank you for your business!","replyDate":"2023-10-14T13:18:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"acdceddd-d748-4e47-8ebd-3b80fa6a32e4","author":"Bobby G 22Vetcom","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWiVzD_SQgeTK3GnW6LJGdtV_W6JhCDewk25vUABYuEgOmHTfk=s64-c-rp-mo-ba12-br100","rating":5,"text":"Always great service. The people who work here are topshelf","date":"2022-11-21T22:54:24.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you!","replyDate":"2023-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"c4d8d72f-98f4-40aa-a49a-810cd6d723b4","author":"acmeopinion factory","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX78hEH5IlhyNbPNes_OhsPtvvkA9hcGEpc0RIsgUIceIHoCJM=s64-c-rp-mo-ba12-br100","rating":4,"text":"A little pricey for the size, clean and well managed.\nSpaces are chain link cages with everything in view to anyone walking past your cage, best to keep everything in boxes or totes.","date":"2022-11-11T22:13:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the feedback!","replyDate":"2023-10-14T13:18:30.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"fc44eccb-42a4-4070-a080-3aef9f09c2a0","author":"Vitaliy D","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWellXOOV4KxzlIGipddUqs8v7Ebpt77WxpnzIonJM4HnWdNvMXoA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Best uhaul experience I have ever had! Very timely and friendly. Will be coming here for all my future rentals and highly suggest you do too!","date":"2022-08-22T15:46:19.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the review and recommendation of our facility!","replyDate":"2023-10-14T13:18:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"c8771268-3e1b-4d69-968d-8556fee3715b","author":"Bryan Fontal","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXRB3KQphzGDbqMlLUf5wmwYiuQvlKUWWKebSNK2FTZen_GRz82QA=s64-c-rp-mo-br100","rating":5,"text":"randy and nicole give SUPERIOR service and treat their clients with the upmost respect","date":"2022-08-02T22:13:53.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks 😊 ","replyDate":"2023-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"4f8e20ed-9fb8-4e2c-8df7-8e480ad6e0de","author":"Jack Pollock","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUhDEWAVkzSH8eN24evyw20z3wlkfhkIJPH_CATpgMnLFI0t49D=s64-c-rp-mo-br100","rating":5,"text":"Randy and Nicole are the best! They helped move some family friends and they were very professional and polite. They also worked quickly and carefully. 10/10 would recommend them to anyone needing professional movers and friendly ones to!","date":"2022-08-02T19:56:10.000Z","verifiedTenant":false,"featured":false,"reply":"Randy is now with Space Jam Moving 941.250.4082. Thank you for the great feedback about his services.","replyDate":"2023-10-14T13:18:33.000Z","tags":["staff"],"sentiment":"positive"},{"id":"e0bc6991-0fb3-47c0-bc38-c5e5cbd42586","author":"KM","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVyZAVkeR6gOhWiMQ7uTrvd4PT82xoUwcA-Ah1RyJu6ylE08zuX=s64-c-rp-mo-ba12-br100","rating":5,"text":"Randy was so kind and professional. Really appreciated his help and checking in on me after the corporate office changed my pickup location. I would highly recommend getting your uhaul here!","date":"2022-06-17T04:42:11.000Z","verifiedTenant":false,"featured":false,"reply":"That’s great!","replyDate":"2023-10-14T13:18:33.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"fc228295-1e2d-4d7c-b6fb-8554021b9fd0","author":"Randy DeCarlo","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK-h1pi1KoK0XHhQktEDb6CGn8b59FnBoKVbP0Sa4SGS3QgEQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2022-04-08T10:45:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you!","replyDate":"2023-10-14T13:18:33.000Z","tags":[],"sentiment":"positive"},{"id":"c1ca6e20-8e35-406d-a910-3af0b633f959","author":"Deb Marino","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWO4M0pwoy5tRP7bCPy_A4nYre9hlfMCUfpkaedwTJPIEdpq_Yg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very accommodating.  Very professional.","date":"2022-02-17T02:30:36.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks 😊 ","replyDate":"2023-10-14T13:18:33.000Z","tags":["staff"],"sentiment":"positive"},{"id":"d6f091c9-8bc9-4326-a95b-4868346022f1","author":"Daniel Hollenbush","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI4VMVJnDcW9RN_5DGgWHtfSX_86CZfdU4Fru600lBGxuz7Yw=s64-c-rp-mo-ba12-br100","rating":4,"text":"Great place, great price, great staff, just wish they were open later and on Sunday too..","date":"2022-01-31T19:01:23.000Z","verifiedTenant":false,"featured":false,"reply":"Nice!","replyDate":"2023-10-14T13:18:33.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"08d56ed9-c966-4918-9dc4-ac278e3fe57c","author":"Robert Benzo","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUcxMqFGK94lXmgOjPxkYHRDC8awGElusFtJ1Ymjecfo55v08i9=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2021-12-16T12:30:30.000Z","verifiedTenant":false,"featured":false,"reply":"That’s what we like!","replyDate":"2023-10-14T13:18:33.000Z","tags":[],"sentiment":"positive"},{"id":"87ad1600-bce5-4a82-b24b-6d32ea1623bd","author":"Nelson Hertzog","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK7YR58UQi3a3oxBt3CVMjMoFVxqSyeED4CAANguWVx71KgpA=s64-c-rp-mo-ba12-br100","rating":5,"text":"I can’t speak to the storage side of their business but from a Uhaul rental perspective, I had a great experience renting a trailer from this location. Not only was the availability actually there (sometimes Uhaul corporate will send you to a different place based on availability last minute), but they were very nice to work with which I’ve also found is rare with most Uhaul places. Pickup and drop off were the quickest and most seamless experiences I’ve had in many instances of renting Uhauls in my lifetime. No drama at all. Also, always nice to be able to pickup last minute moving items (boxes, tape, etc.) without getting dragged over the coals $$$ in the process. Would highly recommend and will use them again in the future as the need arises.","date":"2021-12-13T17:47:12.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you!","replyDate":"2023-10-14T13:18:33.000Z","tags":[],"sentiment":"positive"},{"id":"f751cc1d-1bc4-4be0-aa35-0104c7c1589b","author":"Amanda Byers","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUIZxxIOK7FVxKb0aIJyqaHdZqSSSlTe1votEPEUYq3foCP9Cr21Q=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2021-06-12T23:54:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you!","replyDate":"2023-10-14T13:18:33.000Z","tags":[],"sentiment":"positive"},{"id":"6b27ce20-7fb0-42c1-8f05-3aa382d8987a","author":"Jan G","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJIO8Bk9srIvhSiBOhqP47--HjIFmPmb0vaA3QldtAIToZyoQ=s64-c-rp-mo-br100","rating":5,"text":"The Extra Closet U-Haul of Venice, FL is a top notch business. I rented a trailer, and my existing hitch did not fit. The u-haul staff fitted my Lexus with a new one from their stock. They had the trailer ready on time, were courteous and helpful, and had a huge selection of trailers and trucks. They also carry moving supplies. I would highly recommend them.","date":"2020-12-12T22:22:46.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you 😊 ","replyDate":"2023-10-14T13:18:33.000Z","tags":["staff"],"sentiment":"positive"},{"id":"5e43faf7-fbd6-41a7-855e-a60b8778e981","author":"Jo Ann Casstano","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLP_BOjH9zGH_bcxd3GP1ySQ1xP8MNZyGW2CfWFrEg3FHk0Ow=s64-c-rp-mo-ba12-br100","rating":4,"text":"Very helpful","date":"2020-07-30T01:04:35.000Z","verifiedTenant":false,"featured":false,"reply":"Not bad!","replyDate":"2023-10-14T13:18:33.000Z","tags":["staff"],"sentiment":"positive"},{"id":"c8fb94bf-3d2a-44a7-a38b-58855a415220","author":"Blake Studer","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJaSTngZYuOXLyqvroBXes2RvnfWSP6aJ8YCvUN4F_IXuMqHA=s64-c-rp-mo-br100","rating":5,"text":"Great staff! Katelynn was extremely nice and helpful! Would recommend to anyone.","date":"2020-06-06T19:32:36.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks 🙏 ","replyDate":"2023-10-14T13:18:33.000Z","tags":["staff"],"sentiment":"positive"},{"id":"e0f75b1b-f872-4118-9bce-a72ac5b8948b","author":"Karen Sloan","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXHcRvWu49MoUxFFcclDORCWlj9Ix_Ct2HjI8AnfZnfZ1mHM3Q=s64-c-rp-mo-br100","rating":5,"text":"","date":"2020-04-03T12:34:54.000Z","verifiedTenant":false,"featured":false,"reply":"Great 👍 ","replyDate":"2023-10-14T13:18:33.000Z","tags":[],"sentiment":"positive"},{"id":"c479e220-ee88-42e4-b755-a5239f58690a","author":"AL DeCosta","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL6Sbdbp_ZLtmEeNrg4cp3SLudvM8ah7fc8u1bg_mYjkO0VxQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"great staff","date":"2020-03-03T14:33:35.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for sharing!","replyDate":"2023-10-14T13:18:33.000Z","tags":["staff"],"sentiment":"positive"},{"id":"7f29c970-2111-42c2-8bc1-c1db2ec4ca05","author":"Judi Felt","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWW2gvPkg0Iyfw6jLfxLZUrzSAQADfZ85p_GkrDJKUWXujshFQ3Dw=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2020-02-09T12:55:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you 🙏 ","replyDate":"2023-10-14T13:18:33.000Z","tags":[],"sentiment":"positive"},{"id":"650dae81-3604-40c1-a9d1-9f02f2509109","author":"Ronald Kilbride","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUPNcTlO0yxT49bvtUw0o_2_53_nfhNoS4kgdt4DQYFK00kFWcw0g=s64-c-rp-mo-ba12-br100","rating":5,"text":"Cheapest storage ace around","date":"2019-07-06T00:29:56.000Z","verifiedTenant":false,"featured":false,"reply":"Nice review!","replyDate":"2023-10-14T13:18:33.000Z","tags":["price"],"sentiment":"positive"},{"id":"5e1acd13-5f17-49ca-b39f-8c3d21d54f9d","author":"Christine Braun","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU38xkuSQ0CTyBTcx815ecUsK7b_NHtzsXzwELEutKGpdSDg1tS=s64-c-rp-mo-br100","rating":5,"text":"Kaitlyn was extremely friendly, professional and accommodating!  If you are looking for a U-Haul company to assist you with moving needs, I highly recommend this business!","date":"2019-06-23T13:09:36.000Z","verifiedTenant":false,"featured":false,"reply":"Appreciate your support!","replyDate":"2023-10-14T13:18:33.000Z","tags":["staff"],"sentiment":"positive"},{"id":"f46be6af-f453-428e-839d-50c4e72c3f63","author":"RJ Riss","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVJMRTh07rgR5YlNgRAJvJFcM_ya9-8Iq_mJL0awJHnNxGCjHiW=s64-c-rp-mo-br100","rating":5,"text":"Extra Closet Storage now rents U-Haul.  We were lucky enough to be their first U-Haul customers.  The team did a fantastic job with my U-Haul rentals and went the extra mile for my family.  I truly appreciate their help and highly recommend this U-Haul location.","date":"2019-05-04T13:51:34.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you ☺️ ","replyDate":"2023-10-14T13:18:33.000Z","tags":["access"],"sentiment":"positive"}]}