{"summary":{"average":3.3,"total":96,"distribution":{"1":32,"2":7,"3":3,"4":8,"5":46}},"reviews":[{"id":"0018c66d-af9f-4269-8847-fbb18375548c","author":"Michele Adelman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLO9IvZW7zQ-PgQHnjnx7Few-x7QVxO9ctt89VSSLL4ksYwow=s64-c-rp-mo-br100","rating":5,"text":"We were a bit skeptical of the virtual service, but we actually love the service from this place.  They are very responsive and helpful.  Storage areas are well lit and accessible.  We appreciated the ability to get additional storage when we were running out of space.","date":"2026-08-15T17:29:28.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Michele. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2026-09-14T13:18:27.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"974b83f4-95f1-44f0-9130-00eb5f3e9131","author":"Heather Dickey","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIG0uaXgnsKup92SNsF7LlsBtCDxzsPBGjn1pyi-y-6oXj3Nw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-07-25T21:40:08.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Heather. Your feedback is highly appreciated. Thank you so much for the review!","replyDate":"2026-08-14T13:18:27.000Z","tags":[],"sentiment":"positive"},{"id":"5ad18deb-ab75-421d-a1a7-7241281937b2","author":"Christina LeBron","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWET_8HkU1mDl7pxlgbHlxCxhiAM7gPYenredDAavi9234w3p0cwg=s64-c-rp-mo-br100","rating":4,"text":"","date":"2026-07-24T14:29:32.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Christina. We appreciate the rating, and are glad we could provide you with a positive experience!","replyDate":"2026-08-14T13:18:27.000Z","tags":[],"sentiment":"positive"},{"id":"808212be-073a-4c47-a57b-09da6f73e2a1","author":"Marius Kasniunas","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU8Jc2MfkPHg22dydOVAqMpEifCc6F_Icrrr47z3EDhn64jhYCX=s64-c-rp-mo-ba12-br100","rating":4,"text":"Not taken care of.  Expensive. Rates go up constantly.","date":"2026-06-11T12:06:00.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for providing your feedback and letting us know about this issue, Marius. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.","replyDate":"2026-01-14T13:18:27.000Z","tags":["price"],"sentiment":"positive"},{"id":"7dc2aa27-bd0a-436a-8641-e8456ccb1f5a","author":"Coco Virgo","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVAIpxQqlvH6LWbYGRjU3FARMrZ6J6P0ulE7eQCkz7AuENYGuWA=s64-c-rp-mo-br100","rating":5,"text":"Greatttt for now...","date":"2026-05-29T18:11:06.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Coco. Thank you so much for leaving us a stellar review!","replyDate":"2026-06-14T13:18:27.000Z","tags":[],"sentiment":"positive"},{"id":"e4c21be4-39f3-4855-a2db-0ed56802672b","author":"Byron Jackson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIebpIzvyN3Mq-ufkj6gmabexpHlRBbtKFfzWOKxCWDz9kgJA=s64-c-rp-mo-ba12-br100","rating":4,"text":"I've been with StoreSafe for over 3 years. I needed to upgrade to a bigger unit. I got help pretty quickly. I had some issues, had to call them. I  was again surprised how fast they got back to me. I had two separate agents who helped me and they both was very friendly. I would recommend StorSafe. I like the service they provide.","date":"2026-03-29T01:48:20.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Byron. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2026-04-14T13:18:27.000Z","tags":["staff"],"sentiment":"positive"},{"id":"1e5df06c-ccba-422b-b29e-4d79bdab6a5c","author":"Elaine Hauber (E-incarnated)","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX-0aAVmGA88kjZJ-C4le1QV7WTcSb_xv5y6tK6UfD3LpF8pC_qwg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Wonderful place. Love the atmosphere!","date":"2025-10-09T18:59:10.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Elaine. We are thrilled to learn that you had a positive experience with us!","replyDate":"2025-10-14T13:18:27.000Z","tags":[],"sentiment":"positive"},{"id":"98dfd71d-5583-4d0e-9f26-484af849405c","author":"Kari Weiss","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKtiH7Dy1BF8kM1KeKAyFascbY1Ec0NiEv85wObjrBdEqoYpA=s64-c-rp-mo-br100","rating":5,"text":"Very happy with customer service, clean facilities, carts aren't always there, only bad side.","date":"2025-07-09T01:52:44.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Kari. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2025-10-14T13:18:27.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"9eb4ebc0-697a-432d-92f8-dddcf3434657","author":"Annie Bowen","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVt4HScQ8vsWcDXO4c3UR7r4pWbK_xhdEI17wwNBDgg8jW5NVIDzQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"I like this place they are very reasonably priced, I wouldn't go anywhere else. It's secure and even climate controlled, Love it!","date":"2025-06-22T18:27:26.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Annie. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2025-10-14T13:18:27.000Z","tags":["price","security"],"sentiment":"positive"},{"id":"eac5e103-0ede-4ac4-b568-3bf526fce1a5","author":"Andréa Timm","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU6rPPutapRv3VU8nmScBJjJtnmTolXEkzVGL452b2tNxU8fSKJwA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-03-25T14:46:18.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Andrea. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!","replyDate":"2025-10-14T13:18:27.000Z","tags":[],"sentiment":"positive"},{"id":"dafcc887-a5c3-443b-a18b-90a4355dde1c","author":"Michael Wattman","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKqUofFcBdz0aUUtuiITq7-Ch0wKugyd5OS-wgo0d-letvp1A=s64-c-rp-mo-br100","rating":5,"text":"Friendly staff and clean facilities","date":"2025-03-18T13:51:30.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Michael. We are thrilled to learn that you had a positive experience with us!","replyDate":"2025-10-14T13:18:27.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"ca27f44f-8684-42c5-8c7e-cd68ef841221","author":"thecasualtease","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWcihJFFNeK7o-7HlFf39EBehUJWsHGRh8ePXrnRxSGRC2xE71CxA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-03-01T02:41:07.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Thecasualtease. Your feedback is highly appreciated. Thank you so much for the review!","replyDate":"2025-10-14T13:18:27.000Z","tags":[],"sentiment":"positive"},{"id":"2aa937c0-61e4-449a-af9d-13b05bede6db","author":"Kim BaRoss","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ3zU6LXTnnWW5D_i-5YKO5V1-hCvp1cyq0vFFAoTbED6_uOw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Such an easy registration and move -in process at StorSafe of M.C.  Rates seemed comparable for the area.  It was nice to have dollies available to make the move easier.","date":"2025-01-16T16:19:24.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Kim. We are thrilled to learn that you had a positive experience with us!","replyDate":"2025-10-14T13:18:27.000Z","tags":["price"],"sentiment":"positive"},{"id":"488cbd59-33d6-4ce4-ae8c-b12db2274993","author":"Jeffrey","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXZa763t74pZcGlAR6QELaO_nC-rq-bh5-bUoOsRdJaJvxsfREmcQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great Experience. Once you learn that the best way to communicate is via text, and they have a user-friendly website, you will find it easy to work with StorSafe. In past years, I was accustomed to interfacing with a real person at a desk at other facilities, but their system is remote. Yes, they answer the phone, too. Very clean. Safe. Access is easy at all hours. Just don't be surprised when they increase the prices every few months.","date":"2025-01-03T19:40:18.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Jeffrey. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2025-10-14T13:18:27.000Z","tags":["cleanliness","staff","price","access","security"],"sentiment":"positive"},{"id":"ee6d83e9-86ca-481b-8dac-de169ac695c2","author":"Brian Nabors","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWXrIRRE1CrWSQ4qlHtI5tj_CMISu8gIrn1fwlhQrLMDZQSAY8=s64-c-rp-mo-br100","rating":5,"text":"No games, they did exactly what they said they would do.","date":"2024-08-03T04:05:54.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Brian. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2024-10-14T13:18:27.000Z","tags":[],"sentiment":"positive"},{"id":"01742ae0-b4bc-480e-825d-4987c58be3bc","author":"Christina Ann (Chrissy)","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVB1DuQ79c23uBXCr6c_F0ZjdUKhSNx_AaG8htbFTxagjbEJ1ct=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-06-27T00:59:12.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Christina. We must have done something right to get such a good rating from you. We really appreciate you taking the time!","replyDate":"2024-10-14T13:18:27.000Z","tags":[],"sentiment":"positive"},{"id":"b8ce6e54-555e-4454-8350-8cff2e70b580","author":"mvriley1","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWuzMypsltOc6rsoQUJgsqVyrMwCsu-ZK4JYZKu7If0-fFTMFAL=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great service","date":"2024-06-04T13:11:26.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Mvriley1. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2024-10-14T13:18:27.000Z","tags":[],"sentiment":"positive"},{"id":"8f5beddd-8be8-48c0-8367-83e064e21416","author":"Martha Rode","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKOZHhaTT0oqSebsnmG6sTTKiR4ZLso-wkzTj7iKjTNeQe9FA=s64-c-rp-mo-br100","rating":5,"text":"Nicole with Storsafe was amazingly helpful. We had talked with someone in the 888 number who was also good , but Nicole was able to get us a bigger unit and took the time to make sure everything was correct. She even responded right away when we needed a new entry code.  The facility is extremely clean, well light and very safe. We are so happy we found Storsafe!","date":"2024-03-17T15:16:15.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Martha. We are thrilled to learn that you had a positive experience with us!","replyDate":"2024-10-14T13:18:27.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"9eb103bf-3309-40d3-85dd-1ba6bac67d2e","author":"Andrea Timm","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW-LD_ANPKGfx0DdThWEbYyh44Zi1J3IKYHxPrZ6F-MFqWvGPzYjA=s64-c-rp-mo-br100","rating":5,"text":"Excellent customer service!! I’ve worked with Nicole multiple times now and she has been fantastic!!","date":"2024-02-20T02:55:45.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Andrea. Thank you so much for leaving us a stellar review!","replyDate":"2024-10-14T13:18:27.000Z","tags":[],"sentiment":"positive"},{"id":"5f4c2167-2f8b-4dad-ade5-aa6b3ffe792a","author":"Robert","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXoemKkw4_FdGzPf0k-6LjjUgvzDhee7RsigAY6zKk-BVUSA20JSg=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2024-02-03T04:25:26.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Robert. We must have done something right to get such a good rating from you. We really appreciate you taking the time!","replyDate":"2024-10-14T13:18:27.000Z","tags":[],"sentiment":"positive"},{"id":"7ee7557a-5434-4dbf-9677-766d1e2579de","author":"Michele Bucklo","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVXm4RlCS47WYdI_jE4OQhPrkDi4xpooCr89HMmv9GFW35hKQyxng=s64-c-rp-mo-ba12-br100","rating":4,"text":"I absolutely loved that you could open your unit completely online with out having to go to the office and do all the paperwork and tour to the unit like I'm used to (ie public storage which I HATE with a passion!). BUT the gate code issue I seemed to always have since day one was a pain in the neck and so frustrating. Id be paid up and bring a huge load on a cart to the door from my car only to have the inside door reject my pin, even when the outside gate let me in. I had to re pack my car with it all twice and it was not cool! It seemed to work and then not work on a whim not even the people I spoke to could figure out. Which brings me to the last thing I DID love which was communicating via text, what an awesome and easy way to have any questions or help answered at all different hours of the day! Love that!","date":"2024-01-05T16:15:10.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Michele. We are thrilled to learn that you had a positive experience with us!","replyDate":"2024-10-14T13:18:27.000Z","tags":["access"],"sentiment":"positive"},{"id":"9cc8b115-573c-469e-8286-1543aa03bb22","author":"J T","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVUyB9YgZ00BfgcOdqyTw9So4TWTG-LJ7cNH4hsc_iayp4OiV8--g=s64-c-rp-mo-ba12-br100","rating":5,"text":"Very good experience. Amanda was very helpful, polite, professional, down to earth. A much better experience than I've had with storage in the past. I'd recommend to anybody.","date":"2023-11-30T20:16:27.000Z","verifiedTenant":false,"featured":false,"reply":"Hi J T, we are very happy to have provided you with such a positive experience!","replyDate":"2024-10-14T13:18:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"789a5017-e330-4f22-958d-3d24a5c23cb2","author":"TotallyNotDornVII","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUKocmNH26jIB5RvBnsFnOT-8QX5OwSjV-h-_zEZJy-L7De-wgO=s64-c-rp-mo-br100","rating":4,"text":"It's a nice place. Pretty secure and clean","date":"2023-11-30T08:14:03.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you again for taking the time to let us know how we did. We hope you have a great day!","replyDate":"2024-10-14T13:18:30.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"529cc4c7-a418-448e-9736-f2be50a7d9f4","author":"Brett Parry","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVLirvph6wQod_v-HmZc9NYWcnvxb5WVROnVSsQyVTjigmngh8d=s64-c-rp-mo-br100","rating":5,"text":"Fast and accurate customer service. Amanda Bodie was extremely engaged and helpful getting us into our unit. Great use of unused space in our City that has been empty for many years.  Keep up the good work Amanda","date":"2023-10-07T18:22:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks again for the recommendation, and have an amazing day!","replyDate":"2023-10-14T13:18:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"a402c69e-5a1b-4398-a55c-1f40362d2b87","author":"Rhonda Santana","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKa4B1s7qulo5GcQyTmrhwNtzPAHyFqQTLd3Hg_2JyrCrs-Zw=s64-c-rp-mo-br100","rating":5,"text":"It was great! Nicole was amazing every time I called.  If I ever have a need for storage in the future I will be back.  Thank you!","date":"2023-09-10T12:06:37.000Z","verifiedTenant":false,"featured":false,"reply":"That’s great. Thanks for sharing this!","replyDate":"2023-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"63aee301-956b-4dc9-b25d-cd3a8acb8a69","author":"Cathy Krueger","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIDPlN4C1r7pBEcx7MG4p52TDFz_2g-Tb9qTfvzFmQYit8gk6c=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-08-05T17:53:21.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive review about your recent experience with us!","replyDate":"2023-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"778982be-5cc1-4c28-938a-6d413cf2c2b1","author":"Joanie Doyle","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK4a0AKGSE423keu3ffohJeTtoWEDZs-fwuuuq-1Mc7ocX-W0s=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-05-24T16:17:07.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing this!","replyDate":"2023-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"033ef77e-2ebb-4ff5-9e3f-55364ef7b6d9","author":"Lourdes Santiago","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLQa4SKCjOnz_hRwFurYzBZ3HemgUeQ6SiwcxyMvy6hrs8I4w=s64-c-rp-mo-br100","rating":5,"text":"The wonderful woman karla help me out was very understanding and very helpful thank you","date":"2023-05-05T13:11:33.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing this. We appreciate your business!","replyDate":"2023-10-14T13:18:30.000Z","tags":["staff"],"sentiment":"positive"},{"id":"5378a94e-6066-4fff-b691-161ddb32e1d0","author":"Shalonda Morrow","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV9jFQS8xUVcIxVTNZmWAw9Q2r1Dn4O7J7zzF0P2bXJjft38vg=s64-c-rp-mo-ba12-br100","rating":5,"text":"Spaces were clean, access was easy, area well lit! Intro price of half off made it even better! Also being able to pay at the kiosk quickly is convenient.","date":"2023-05-03T23:29:33.000Z","verifiedTenant":false,"featured":false,"reply":"Let’s find out what happened and get you sorted out. Please email me directly at info@storsafe.com.","replyDate":"2023-10-14T13:18:30.000Z","tags":["cleanliness","price","access"],"sentiment":"positive"},{"id":"16b61262-3378-460a-8b52-a75ff3a6cef1","author":"Donna Elencik","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLuvYdaxGCgg3FUOdOYRIqBRbILfkTBkblu9AWQzAByLgVmvw=s64-c-rp-mo-br100","rating":5,"text":"Amanda Bodie was awesome to work with. We had a problem with being charged fees for a protection plan through Storsafe after providing proof that we had sent a copy of our homeowners policy showing that our unit was covered by our policy.  She took the time to look into the issue and resolved it with no problem.  She was very helpful and very professional to work with.  In this present era, people like Amanda are hard to come by! She is a real asset to Storsafe and I sincerely hope she is recognized as such!","date":"2023-03-08T18:00:27.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for sharing this!","replyDate":"2023-10-14T13:18:30.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"f729cbfe-0603-4698-8cd7-1785444ecdb9","author":"MIchael Marin","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWfalpXgObkaBjbzUb_0yB80uTZPIka--ZT5ShvY8NTtLfzCks=s64-c-rp-mo-br100","rating":5,"text":"Nicole was amazing from the start to the end! Answered all my questions, and made the process very easy. Got my unit and the facility is clean and secure!","date":"2022-12-06T14:52:00.000Z","verifiedTenant":false,"featured":false,"reply":"That’s great! Thanks for sharing this.","replyDate":"2023-10-14T13:18:30.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"de5617aa-9163-4488-a43a-b59dccae2d02","author":"Terry Shoopman","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWOBqYCktUvJLuQsLN1H-2KGmBlWKrA6gGjCsdrDKEEemrO8yaV=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2022-08-01T19:39:17.000Z","verifiedTenant":false,"featured":false,"reply":"Terry, thanks for taking time to show your support. Feel free to contact us if there's anything you need. - Anthony E., Site Manager","replyDate":"2022-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"f593fe41-04ac-46c2-8f78-6c2192c1bc3f","author":"BoNita “Nita” Louise","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXi2T7GosA6ARtUo_u_zcV-XZRi9qT97EIDiYq-yG0kMYQ8Zzls-A=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2022-03-17T15:07:44.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate you taking a moment to leave your review, Bonita! Give us a call if you ever need anything else. - Anthony E., Site Manager","replyDate":"2022-10-14T13:18:30.000Z","tags":[],"sentiment":"positive"},{"id":"308304c2-c866-4cd7-98b5-3980b42052d8","author":"Bear Bait","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVLITrhMnNGlZTSFdSnhplETkMTpg-jqzV8FHVXwIaTur3gTTQc=s64-c-rp-mo-br100","rating":5,"text":"Only thing I don't understand is with all the security they don't have more available hours to enter I can't hardly go in and out cause I work during these hours","date":"2022-01-04T19:47:44.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your support, and we're truly sorry for any inconvenience you've experienced due to our hours. If there's anything we can do to help, just let us know. -Anthony E., Site Manager","replyDate":"2022-10-14T13:18:34.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"9139f9b8-63e3-48e7-ac2a-216241bc94f3","author":"Brittany Bolde","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWzN0TE1gkgybxcYDIeClejqtwGzuZPwBn46-wTGaC1mqk30pp0=s64-c-rp-mo-br100","rating":5,"text":"","date":"2021-10-23T08:02:34.000Z","verifiedTenant":false,"featured":false,"reply":"We're happy to see your excellent review, Brittany! Feel free to reach out if you ever need anything else. - Anthony E., Site Manager","replyDate":"2022-10-14T13:18:34.000Z","tags":[],"sentiment":"positive"},{"id":"cd5c932f-4fb1-4558-844b-6c676c04269d","author":"Tammy Grater","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJHBYr3P51_yUZnJmtB6uNKEtIZhGXaMxl4TcJjJm5oI1IMxQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2021-10-03T12:56:21.000Z","verifiedTenant":false,"featured":false,"reply":"We're grateful for all your support, Tammy! If we can assist you with anything, don't hesitate to reach out. - Anthony E., Site Manager","replyDate":"2021-10-14T13:18:34.000Z","tags":[],"sentiment":"positive"},{"id":"934c5928-4cd4-4385-b58f-a69abeec38af","author":"Lemmie “Lemwine” Daniels","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJQTVK2gEuN_tZNO7Mjd2mFPQe0b2NdMqMIfSA2h39_rzSyOQ=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2021-09-26T00:09:47.000Z","verifiedTenant":false,"featured":false,"reply":"We're grateful for the excellent review, Lemmie! Please just give us a call if we can assist you with anything. - Anthony E., Site Manager","replyDate":"2021-10-14T13:18:34.000Z","tags":[],"sentiment":"positive"},{"id":"617da06c-82bc-49ed-923b-e442b79073d3","author":"Patricia Jenkins","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIE_nECtefnPpaP_3eD4VCJZ-uy56mvig6OoN-1n11GWle6Ww=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2021-07-31T03:59:30.000Z","verifiedTenant":false,"featured":false,"reply":"We're happy we could help, Patricia! If we can ever lend a hand with anything, feel free to get in touch. - Anthony E., Site Manager","replyDate":"2021-10-14T13:18:34.000Z","tags":[],"sentiment":"positive"},{"id":"6f130ca0-e178-488e-a59d-ae4160afe179","author":"Ruslan Stepaniuk","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWMS_yu2LhFS_63Mc9Yxei3iVYFdeFzQB5R8QlKEGeV_4WGE9iRsQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2021-07-30T01:01:03.000Z","verifiedTenant":false,"featured":false,"reply":"Ruslan, we're grateful for all your support! Give us a call if there's anything you need. - Anthony E., Site Manager","replyDate":"2021-10-14T13:18:34.000Z","tags":[],"sentiment":"positive"},{"id":"a077c405-7235-4286-a9f3-438008e1ab75","author":"Stanley Coles","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVxjMqfWVx6woyXWzNA8hbxBMxAGh7g7B5ij4CTSH9yr1eXDoOz-g=s64-c-rp-mo-ba12-br100","rating":4,"text":"Just a.empty.garage to put stuff in.  Basic. But exactlywhat i needed at a.decent.price","date":"2021-07-26T11:50:20.000Z","verifiedTenant":false,"featured":false,"reply":"We're glad you found what you needed, Stanley. Let us know if we can do anything else for you! - Anthony E., Site Manager","replyDate":"2021-10-14T13:18:34.000Z","tags":["price"],"sentiment":"positive"},{"id":"97e1d314-a3ca-446a-8546-c1ec2278f19d","author":"Arthur Mallo","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIjkBB19B82txuHtNeShIr562iXr5qrgPFZFZWdSe1tR9XAwA=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2021-02-15T04:34:26.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate you taking a moment to leave this review, Arthur. If we can lend a hand in the future, don't hesitate to give us a call. - Anthony E., Site Manager","replyDate":"2021-10-14T13:18:34.000Z","tags":[],"sentiment":"positive"},{"id":"843537e7-cf29-45df-a4a6-4f6725c590d4","author":"Amanda Wroblewski-Wehrle","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJmfwZ3vO7kKOpKycf9XpQQTX0HMXOOdWR7_92NFsK3H8y3ZwVe=s64-c-rp-mo-ba12-br100","rating":5,"text":"Clean environment. Good experience","date":"2021-01-12T23:53:11.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking a moment to leave this review, Amanda. If you ever need anything, please feel free to give us a call. - Anthony E., Site Manager","replyDate":"2021-10-14T13:18:34.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"ae8dc236-7794-430d-a82a-9af93b98825f","author":"tanzania brown","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIM-L-tfXK-LYMLgkSw1FCMvR19As1-qq5X96r6QPP8haLnpQ=s64-c-rp-mo-br100","rating":5,"text":"Great place! Answer all of my family questions and provided great service.","date":"2020-12-07T17:09:46.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your support! If you need anything in the future, we're here to help. -Mary P., Site Manager","replyDate":"2021-10-14T13:18:34.000Z","tags":[],"sentiment":"positive"},{"id":"f2c30a49-874e-4a44-9b46-256a72c1b3d3","author":"Zach Stanek","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUFjYJMS7ZJyj_jsXo44mRP_FgPbsIh3Plsz3mg6T11aoboN-D3=s64-c-rp-mo-br100","rating":5,"text":"I was in the process of moving and needed a place to store my personal belongings. I went to Castle Storage and was impressed on how clean and organized the facility was. I dealt with Anthony who really went above a beyond for me and my time renting at castle storage. I would use them again if i ever needed to store anything.","date":"2020-12-07T17:09:38.000Z","verifiedTenant":false,"featured":false,"reply":"We know how important your belongings are to you, which is why and clean and organized facility is something you can expect every time you come by. It was my pleasure to help with your storage needs, and we'll always be here when you need us. - Anthony E., Site Manager","replyDate":"2021-10-14T13:18:34.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"88224e6f-96ae-4cbe-8510-3a0c95fd54ad","author":"Nlck Stroudstroud","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLXtwfu9ESdHookIQC8Tg0tbZG4P7UOTyFB8IZx9DIV057ufA=s64-c-rp-mo-br100","rating":5,"text":"Great place","date":"2020-03-17T18:19:46.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks so much for leaving this review, Nlck! If you need anything, just be sure to get in touch. -Mary P., Site Manager","replyDate":"2020-10-14T13:18:36.000Z","tags":[],"sentiment":"positive"},{"id":"d9147fff-030a-4d70-996f-6d3f897672d0","author":"KA'VONDA RUSSELL","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXErD7SdlX5wRbUqCAGc_nlwjM2N-Jx2b0NJODJHZ3WL9-aOOw_eQ=s64-c-rp-mo-br100","rating":5,"text":"The customer service was great and the place was spotless clean. Also this place has good security on the unit as well.","date":"2020-02-25T18:15:17.000Z","verifiedTenant":false,"featured":false,"reply":"Kavonda, friendly staff that maintains a clean property makes any business better! Glad we got to help you with your storage needs. We appreciate your business!  -Mary P., Site Manager","replyDate":"2020-10-14T13:18:36.000Z","tags":["cleanliness","security"],"sentiment":"positive"},{"id":"2ab63210-57cc-4534-bcc1-986a355c4a2d","author":"Melinda Reyes","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX1APJQlWw6C8JLePBjTtEfGV2uhG3NR093C1MOW-_13gLP5gX5UA=s64-c-rp-mo-br100","rating":5,"text":"Very friendly staff!!! Property was very clean I will be renting from them in the near future.","date":"2020-02-13T14:43:31.000Z","verifiedTenant":false,"featured":false,"reply":"Melinda, friendly staff that maintains a clean property makes any business better! Can't wait to help you in the near future. -Mary P., Site Manager","replyDate":"2020-10-14T13:18:36.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"0099618e-c2cd-404c-8b89-8de50ff76093","author":"Mary Patterson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU4IkUi3TwEyxYrs83rzXa15XJzRe7Dnas6w_sJ987MRK1Rz7MX=s64-c-rp-mo-br100","rating":5,"text":"Glad I stopped in here. They have everything I need to store my belongings!","date":"2020-02-13T14:27:12.000Z","verifiedTenant":false,"featured":false,"reply":"Mary, I'm pleased that you liked our facility. We work hard to keep our facility operating smoothly, safe and secure. It was also good speaking with you about the manager position we have open. You certainly know your way about the business so your 5-Star review comes with experience and familiarity with other like businesses.","replyDate":"2020-10-14T13:18:36.000Z","tags":[],"sentiment":"positive"},{"id":"a8e2a2c8-25b8-4ae3-befa-83c2afd283f6","author":"Kelly Russell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJg-AG8tE-3MxFqHzHZ9PAXhdEMu6BjaB267gJeDu7JUWdVwq8=s64-c-rp-mo-br100","rating":5,"text":"This is the best storage facility I have been with. The staff is friendly, helpful and this is the first facility that I have used that will take a partial payment for your rent. I highly recommend them!!","date":"2019-12-14T16:20:20.000Z","verifiedTenant":false,"featured":false,"reply":"Your things are very important to us, Kelly, so it makes me smile knowing you feel you can keep your stuff safe with us! Whether it be freeing up some space in your home or bringing you a great storage deal, we're here if you ever need anything. -Tina D., Site Manager","replyDate":"2020-10-14T13:18:36.000Z","tags":["staff"],"sentiment":"positive"},{"id":"f3cfe0db-b5a5-4de9-a0a5-346760b78fe7","author":"C M","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVszy4fnfa4YBPSueDX9NQeLKEqvcU6lFXWPWDdQFbE6zlF7n7e=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2019-10-30T16:33:02.000Z","verifiedTenant":false,"featured":false,"reply":"We're grateful for the review, Chris. If there's anything you need, please feel free to reach out. -Tina D., Site Manager","replyDate":"2020-10-14T13:18:36.000Z","tags":[],"sentiment":"positive"},{"id":"96344ede-74a5-4738-a31d-46c2b3ff58cf","author":"Teri Olling","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIJumoPYwO4v3eyDiw11YdeCUjQJ3wdKIHQU-KJDBTGeChkhw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Staff is helpful and curtious","date":"2019-09-08T02:23:57.000Z","verifiedTenant":false,"featured":false,"reply":"Thanks for shouting out the staff, Teri! They make the entire renting process go smoothly. If you ever need anything else, be sure to give us a call. -Tina D., Site Manager","replyDate":"2020-10-14T13:18:36.000Z","tags":["staff"],"sentiment":"positive"},{"id":"f91e3b42-bd9f-4c65-8875-1ba154980386","author":"Howard Phillips","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVp0I5LqOkFUgUKe3E64ap_X6r0B-c1ZwPCtX1rrtlJRHgIyYCu=s64-c-rp-mo-ba12-br100","rating":5,"text":"Easy in and out. Friendly knowledgeable service. U haul rental","date":"2019-04-08T13:19:36.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Howard, it is our pleasure, we appreciate your business.","replyDate":"2019-10-14T13:18:36.000Z","tags":["staff"],"sentiment":"positive"},{"id":"f1bbf5f6-2b3d-4d82-ad6b-93d1c914af84","author":"Tina Dil","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW4SG22jeBMfhdU0EwiCiqTVk2WBQRbURoqNgA1Tw_umirhRcc=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2019-03-27T02:09:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your business","replyDate":"2019-10-14T13:18:36.000Z","tags":[],"sentiment":"positive"},{"id":"a4156b1c-94d1-40e0-bdf9-d3e879500d6f","author":"Sally Callahan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIXneEkOGRgC8FwqoK6qQ8wbW4zbIMAni6v2udc99bicySkag=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2019-02-16T15:31:36.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Sally, it is our pleasure to serve you. Thank you for your business.","replyDate":"2019-10-14T13:18:36.000Z","tags":[],"sentiment":"positive"}]}