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    "reviews": "[{\"type\":\"google_reviews_search\",\"rank_group\":1,\"rank_absolute\":1,\"position\":\"left\",\"xpath\":null,\"review_text\":\"My Storage Spot in Penticton far exceeded my expectations!\\n\\nEasy in and out with phone app. The facility and unit were top notch.\\n\\nWith online billing and close proximity to our new Skaha Hills condo\\u2026who could ask for more\\ud83d\\ude0e\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"Edited 5 days ago\",\"timestamp\":\"2026-10-27 16:34:19 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Paul \\u201c1ripn.ride\\u201d Abernethy\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/100815358658613420663\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OeWVVazFRalYzTTFaSFNsaHpkbWRHVVZKelluYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOmNyeUk1QjV3M1ZHSlhzdmdGUVJzYnc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXGovqdJKRluWl0cRCW3-1iWh7cwKS7zbIaAzRiYEzKEHJV6Dc=s64-c-rp-mo-br100\",\"owner_answer\":\"Appreciate that, Paul! Well-maintained and easy to access is exactly what a good storage facility should be, and we're glad the app delivered on that. Thanks for the kind words.\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 months ago\",\"owner_timestamp\":\"2026-06-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT21OeWVVazFRalYzTTFaSFNsaHpkbWRHVVZKelluYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":2,\"rank_absolute\":2,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Artificial intelligence on the phone is so bad couldn't get through to a human went with Complete Storage as I could actually speak to a human being. Fix your stupid Spot AI or whatever it's called you're losing customers with it.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a month ago\",\"timestamp\":\"2026-09-26 17:41:25 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":36,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"John Patmore\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/115395968999311460708\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxbU1EUklWVTkzV21kS1JVWmlaMm80TFVGUFMxRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOi1mMDRIVU93WmdKRUZiZ2o4LUFPS1E%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLuFulKvY8t5bFk4cffZFDOyOHRu8tTTld4nzMC32vLdDw6Lw=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Hi John, I\\u2019m Max, the owner. I was concerned to read your review, so I personally listened to the call recording. Your questions were answered and your reservation was completed, so I\\u2019d like to better understand what left you dissatisfied with the experience.<br><br>We have a human support team, and our phone assistant helps when our regular agents are unavailable so callers can still get information and book storage. Callers can also ask to speak with a team member. I didn\\u2019t hear a request for that during the call I reviewed, so I\\u2019d like to understand whether there was another attempt to reach us that I may have missed.<br><br>We\\u2019ll give you a call directly to hear more about your experience and understand where we could have done better.<br><br>Max<br>Owner, My Storage Spot\",\"original_owner_answer\":null,\"owner_time_ago\":\"a month ago\",\"owner_timestamp\":\"2026-10-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2kxbU1EUklWVTkzV21kS1JVWmlaMm80TFVGUFMxRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":3,\"rank_absolute\":3,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"Edited a month ago\",\"timestamp\":\"2026-09-05 19:15:32 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":35,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Chris Cameron\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/102121791553231135767\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOTFZWOVpRVGhPTlZWT2JqaHZTWFZITlU5cFkxRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOkNLVV9ZQThONVVObjhvSXVHNU9pY1E%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLzztGk5r5fN_FAFYw7PHJrVyPmeP385L-RttHgV8k2ZYE2vw=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Hi Chris, thank you so much for taking the time to leave a 5-star rating! We love seeing that you are having a 5-star experience with our secure self storage in Penticton. We built My Storage Spot to be a totally hassle-free, smart-entry facility, so we are thrilled it's working perfectly for you. Thanks for your business!\",\"original_owner_answer\":null,\"owner_time_ago\":\"7 months ago\",\"owner_timestamp\":\"2026-04-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2tOTFZWOVpRVGhPTlZWT2JqaHZTWFZITlU5cFkxRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":4,\"rank_absolute\":4,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Easy peasy!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a month ago\",\"timestamp\":\"2026-09-04 18:10:00 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":5,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"mark johnson\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/109976899382696073393\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkS1VFTmxkVE14T1ZjNVVVOVdia3RDVFdzd2RtYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOldKUENldTMxOVc5UU9WbktCTWswdmc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjULXrH9dmrraIIOjn-AXb3I1D4ARp3swjZdAu1JF0jnZE6uPzMB=s64-c-rp-mo-br100\",\"owner_answer\":\"Thanks, Mark! We\\u2019re glad the process was easy and straightforward. That\\u2019s exactly what we aim for at My Storage Spot in Penticton, with simple online rentals, drive-up storage units, and smart phone access. We really appreciate the 5-star review!\",\"original_owner_answer\":null,\"owner_time_ago\":\"a month ago\",\"owner_timestamp\":\"2026-10-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2xkS1VFTmxkVE14T1ZjNVVVOVdia3RDVFdzd2RtYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":5,\"rank_absolute\":5,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Amazing strorage love this place soooo accessible and protected\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"Edited 2 months ago\",\"timestamp\":\"2026-08-17 17:17:13 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":10,\"photos_count\":3,\"local_guide\":false,\"profile_name\":\"Calvin Senger\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/112969030098297128768\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tReFEweFdTbVJXTjBkblJHSlVUMEYwTFdZd2RGRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOkQxQ0xWSmRWN0dnRGJUT0F0LWYwdFE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXSpD6m_bhupi-jJtKvTpLI8RubgVQSxrTfwSS64gO2-Lyi_Wg=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for your kind review, Calvin! We are thrilled to hear that your experience with us has been amazing. Your satisfaction and security are at the top of our priorities. Thank you for storing with us at My Storage Spot.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2tReFEweFdTbVJXTjBkblJHSlVUMEYwTFdZd2RGRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":6,\"rank_absolute\":6,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"3 months ago\",\"timestamp\":\"2026-07-31 22:06:20 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":4,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Paula Durelli\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/107427974716600997159\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oUFdWWldTWEJtWDJaNVlqSjNjMFZWVVhCTE5YYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOmhPWVZWSXBmX2Z5YjJ3c0VVUXBLNXc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXvI6bD1U8BPfXGBnGP4JxAeWGWqLEr6LoHc-wLyBhkAQFr18Q=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thanks for choosing My Storage Spot, Paula, and for taking the time to leave us a review. We\\u2019re glad you chose us for your storage needs in Penticton. We\\u2019re always working to make our online rental process, drive-up access, and overall customer experience as easy as possible. We appreciate your feedback!\",\"original_owner_answer\":null,\"owner_time_ago\":\"a month ago\",\"owner_timestamp\":\"2026-10-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT21oUFdWWldTWEJtWDJaNVlqSjNjMFZWVVhCTE5YYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":7,\"rank_absolute\":7,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"3 months ago\",\"timestamp\":\"2026-07-15 16:07:42 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":null,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Blaine Russell\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/106069343377640371185\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oSWF6RnJXV3hCWVhKS2RuTktWVzloY1VaTGJVRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOmhIazFrWWxBYXJKdnNKVW9hcUZLbUE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUSm1v9uoyYxVR4FMi5OGtu7oAOlR-522WMrtzdxwukTl4G7KE=s64-c-rp-mo-br100\",\"owner_answer\":\"Thanks for the 5-star review, Blaine! We really appreciate you choosing My Storage Spot for self storage in Penticton. Our goal is to make storage simple with convenient drive-up units, online rentals, and secure smart entry. Thanks again for your support!\",\"original_owner_answer\":null,\"owner_time_ago\":\"a month ago\",\"owner_timestamp\":\"2026-10-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT21oSWF6RnJXV3hCWVhKS2RuTktWVzloY1VaTGJVRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":8,\"rank_absolute\":8,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Need storage? Stop overthinking it. Just go here. I got four units, two of which were last minute, while moving!\\n\\nThis place has automated the entire experience. They got online signup, automated gate access, Bluetooth locks, simple apps, and a hassle-free process.\\n\\nConvenient location, easy access even for moving trucks, and everything just works. The owner even accommodated my last request for close by units. So, you get convenient automation and personal service when you need it.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"5 months ago\",\"timestamp\":\"2026-05-26 23:50:52 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":17,\"photos_count\":4,\"local_guide\":true,\"profile_name\":\"Ryan Stasiuk\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/104414424753123295971\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CRlEzWkxUVWhvVTBOVVlTMUVSbHA1UzBKMVNtYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOnBFQ3ZLTUhoU0NUYS1ERlp5S0J1Smc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVXocKq3xstXSrI_6jp9HkcQO5-t-3hSvCvU_DfeGjRIUWQTVGb=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Four units, two of them last minute -- that's exactly the kind of situation our self storage is built to handle! The automated gate, Bluetooth locks, and drive-up access are designed to take the friction out of a move, and we're glad we could get you set up with units close together when it counted. Really appreciate the detailed review, Ryan -- that kind of feedback matters here in Penticton.\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 months ago\",\"owner_timestamp\":\"2026-06-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT25CRlEzWkxUVWhvVTBOVVlTMUVSbHA1UzBKMVNtYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":9,\"rank_absolute\":9,\"position\":\"left\",\"xpath\":null,\"review_text\":\"The facility is really nice and modern, very clean and well maintained. Access is very easy through the app.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 months ago\",\"timestamp\":\"2026-04-29 21:07:52 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Taylor Harlow\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/101563280225340889498\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjd1pEQjJSRlJoWVRodE1GRmxYM3ByU210b01IYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOkcwZDB2RFRhYThtMFFlX3prSmtoMHc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIsDm8n_s5uu02smMTI8QoP39rU-rlipiFbrApfAf1znWbc=s64-c-rp-mo-br100\",\"owner_answer\":\"That's great to hear, Taylor! Clean, well-maintained storage units and easy app access are exactly what we set out to deliver. Thanks for storing with us in Penticton.\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 months ago\",\"owner_timestamp\":\"2026-05-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2tjd1pEQjJSRlJoWVRodE1GRmxYM3ByU210b01IYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":10,\"rank_absolute\":10,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Valerie Hanover !  Great service for five years!   Thank you\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 months ago\",\"timestamp\":\"2026-04-03 18:20:23 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":1,\"local_guide\":false,\"profile_name\":\"Valerie Hanover\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/105247957893379148106\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214cVdrZEplV3R4ZVhndFFsTTVZak5JY3pFMlpuYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOmxqWkdJeWtxeXgtQlM5YjNIczE2Znc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLtcZL8VxzAcQtSyngbYsOC9GCW3RkBFrcuV6diECFiGc36=s64-c-rp-mo-br100\",\"owner_answer\":\"Five years means a lot to us -- thank you, Valerie. Knowing our storage facility has been a reliable part of your life in Penticton for that long is exactly what we're here for. We appreciate you taking the time to share that!\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 months ago\",\"owner_timestamp\":\"2026-05-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT214cVdrZEplV3R4ZVhndFFsTTVZak5JY3pFMlpuYxAB\",\"images\":[{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLfS4kWNenU9157G8fT62GfcE7KWxpPSIy8Vii_Puvq3zd_1kDEhLlJAxC-M787CKfZv22K0fbdFqYmBs5psMPbVeq0aGx5EI51hb8W0ly5LLcrL2E3HYYo_lGudEdAy2nHRxpgiK3hSdGA1=k-no\"}],\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":11,\"rank_absolute\":11,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Was an easy experience\\nApp easily open gates and unit\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 months ago\",\"timestamp\":\"2026-04-02 20:45:57 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Justin Langlois\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/103319155085744891728\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214WmNFVTFUM3BQT0d4bFJXTXhTWEZtVlZGeWNYYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOmxZcEU1T3pPOGxlRWMxSXFmVVFycXc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUC6F0kcaUKn4rrukXibpNCrlqY9IQdAYh0zPWu7FVOE-eJd0w=s64-c-rp-mo-br100\",\"owner_answer\":\"Glad the app did its job, that's exactly how it should work. Our smart lock system is built to make getting in and out of your unit as simple as possible, and it's great to hear it delivered! <br><br>Thanks for storing with us Justin.\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 months ago\",\"owner_timestamp\":\"2026-05-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT214WmNFVTFUM3BQT0d4bFJXTXhTWEZtVlZGeWNYYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":12,\"rank_absolute\":12,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Excellent customer service. Easy to use storage unit. Prices are competitive but the knowing your items are safe you can't put a price on that.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"8 months ago\",\"timestamp\":\"2026-02-09 18:26:58 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Deal House\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/109195661314621815950\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKQlpuTkVXWGQyVVhacmJGOHhhMHBaU1RKSVNtYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOlJBZnNEWXd2UXZrbF8xa0pZSTJISmc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWpggXmJQx0uoIBx6k9x7W3gKdLJ8UXfE44tOQOczUvJaugBhVq=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi Deal House, thank you for the 5-star review! We love supporting other local businesses. You hit on our top priority: peace of mind. We invested in top-tier security tech so business owners like you never have to worry about their inventory. We're thrilled you are finding our Penticton self storage both easy to use and secure. Thanks for trusting My Storage Spot with your business storage needs!\",\"original_owner_answer\":null,\"owner_time_ago\":\"8 months ago\",\"owner_timestamp\":\"2026-03-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2xKQlpuTkVXWGQyVVhacmJGOHhhMHBaU1RKSVNtYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":13,\"rank_absolute\":13,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I\\u2019ve been with My Storage Spot for a few years now, and the customer experience has always been exceptional. Whether I reach out by phone or email, I\\u2019m consistently met with friendly, efficient support. Any issues that come up are handled quickly and with genuine care.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"Edited 9 months ago\",\"timestamp\":\"2026-01-28 01:40:15 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":4,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Michelle Jones\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/110403752268506501835\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLLTZhMWZ3EAE!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgICK-6a1fw%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXowJ6VlTRS6p2hD3s0UN_iKxX5xHPs8opdqFQ4iC9d5Ao0qz77=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi Michelle, thank you so much for updating your review and for sticking with us for the last few years! We are thrilled to hear that our team has provided consistent, friendly customer support via both phone and email. Providing genuine care at our Penticton self storage facility is our top priority, so we're glad we could help quickly whenever you needed us. Thanks for continuing to choose My Storage Spot!\",\"original_owner_answer\":null,\"owner_time_ago\":\"Edited 9 months ago\",\"owner_timestamp\":\"2026-02-02 06:31:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNLLTZhMWZ3EAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":14,\"rank_absolute\":14,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Very helpful and patient with my lack of knowledge. Got through some technical glitches. Max gave me his personal information and walked me through everything until I was totally set up. I'm very happy with service and the unit. Would definitely tell others to utilize this company!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"9 months ago\",\"timestamp\":\"2026-01-16 20:49:03 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Kirstin Hamilton\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/111951606498783525552\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKclpVVmFTRkZOUzIxS1pGVm9NRUp6WW5KVFFYYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOjJrZUVaSFFNS21KZFVoMEJzYnJTQXc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLp8c-0PLaRfpLkrvlHsxzno0pGsaXxyeyrgxDunRsoJKT-Yw=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi Kirstin, thank you so much for the wonderful recommendation! We will definitely pass your thanks on to Max. We know that new technology can sometimes be tricky, which is why we pride ourselves on providing patient, human customer support to walk you through the process. We are thrilled you are happy with your secure unit and the service! Thanks for choosing My Storage Spot for your self storage in Penticton.\",\"original_owner_answer\":null,\"owner_time_ago\":\"9 months ago\",\"owner_timestamp\":\"2026-02-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2pKclpVVmFTRkZOUzIxS1pGVm9NRUp6WW5KVFFYYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":15,\"rank_absolute\":15,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Been renting a unit for quite awhile here and ive been happy. Management is great, anything I had an issue with was addressed asap.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"9 months ago\",\"timestamp\":\"2026-01-09 18:30:28 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":6,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Travis Suprovich\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/100798709645779006525\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSbE9GY3RMWGd5WDBGWFQyaDNlV0ZyWVROSVJIYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOjRlOFctLXgyX0FXT2h3eWFrYTNIRHc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKoU30q1a1m5mgwIXsAUYRZB9tBWs-6dLPjzaVXfO7DuC2Aag=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi Travis, thank you for the 5-star review! Great to hear that you\\u2019ve been happy renting with us long-term. Even though we are an automated facility, providing responsive customer support is our top priority. We work hard to make self storage in Penticton simple and convenient, so I\\u2019m glad we could address your questions quickly. Thanks for choosing My Storage Spot on Airport Road!<br>~Max, Owner\",\"original_owner_answer\":null,\"owner_time_ago\":\"9 months ago\",\"owner_timestamp\":\"2026-02-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2pSbE9GY3RMWGd5WDBGWFQyaDNlV0ZyWVROSVJIYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":16,\"rank_absolute\":16,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"Edited 9 months ago\",\"timestamp\":\"2026-01-08 13:18:30 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":null,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Deb Al Van Steinburg\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/114426368999850015595\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLaDVhbnh3RRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgICKh5anxwE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocJRo-5pEafzS9VAOX4Yd_L5JVdJI8llQdrU4JgCT28HNjrUgg=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for your business!\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-02 06:31:14 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNLaDVhbnh3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":17,\"rank_absolute\":17,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I rented an additional unit with My Storage.  On my first visit I was unable to gain entry battery issue. I contacted My Spot by phone. I explained the problem Iris handled the issue in a very quick and efficient manner allowing me to have access to my unit. Thanks very much.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"9 months ago\",\"timestamp\":\"2026-01-06 04:41:13 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Alan Mullin\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/115025215558855894036\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkT1h6QlJRbVJTYTB4UFZGbDVVekJVU1dzNVdXYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOjdOXzBRQmRSa0xPVFl5UzBUSWs5WWc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLM_4sF_MIosDwnBUIv_UpwO8zGkRII6FTCqWGogOb4u-9n0A=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi Alan, thank you for your review and for trusting us with your business. <br><br>Happy to hear that Iris was able to quickly resolve the issue for you! These things can happen and we pride ourselves on resolving them quickly and efficiently when they do. <br><br>Best, <br>My Storage Spot\",\"original_owner_answer\":null,\"owner_time_ago\":\"9 months ago\",\"owner_timestamp\":\"2026-02-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2pkT1h6QlJRbVJTYTB4UFZGbDVVekJVU1dzNVdXYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":18,\"rank_absolute\":18,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"10 months ago\",\"timestamp\":\"2025-12-16 22:39:00 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Jon Ferebee\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/117000959056306919409\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psVFN6WjZiVkJDVkdzMmFXRmZZelptTUZWRVJWRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOjlTSzZ6bVBCVGs2aWFfYzZmMFVERVE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocK5VUCc7HIjvtbgblgKIcqoVVcJP5b9bLLHjonrWfjjAKK2gg=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi Jon, thanks for taking the time to leave a review! We appreciate your business. \",\"original_owner_answer\":null,\"owner_time_ago\":\"10 months ago\",\"owner_timestamp\":\"2026-01-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2psVFN6WjZiVkJDVkdzMmFXRmZZelptTUZWRVJWRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":19,\"rank_absolute\":19,\"position\":\"left\",\"xpath\":null,\"review_text\":\"The owner of this facility (Max) reached out to me personally when I had a concern, and rectified the situation immediately. Clean and easily accessible units, would recommend. Thanks Max!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"11 months ago\",\"timestamp\":\"2025-11-06 01:56:37 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":18,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Cole Denton\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/107338634851531075496\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25RM1UwMVlla1Z6VVdsWGNIVmFXVVEyWjAxMlMxRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOnQ3U01YekVzUWlXcHVaWUQ2Z012S1E%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKu8efDw-OHMcU1unOvNULB0hpxrDboPvF5It5mFki3A1lnRA=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Hi Cole, glad I was able to help you out. Sometimes lines can get crossed on our end and I appreciate you giving us the chance to make it right. <br><br>Thanks for trusting us with your business at My Storage Spot! <br>~Max\",\"original_owner_answer\":null,\"owner_time_ago\":\"10 months ago\",\"owner_timestamp\":\"2026-01-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT25RM1UwMVlla1Z6VVdsWGNIVmFXVVEyWjAxMlMxRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":20,\"rank_absolute\":20,\"position\":\"left\",\"xpath\":null,\"review_text\":\"So far it\\u2019s been a hassle!  Got storage mid July and received an email in August saying had to redo payment info cause they \\u2018changed computer system\\u2019.  Updated payment info again for monthly billing.  Just got an email the other day saying I\\u2019m locked out of my unit and payment overdue.  My credit card was given on file when storage space initially reserved and authorized for automatic monthly billing! And then again when system changed!  Phone number doesnt work\\u2026just the same recording loop over and over.  Impossible to get someone for help.  Would have been better off renting space elsewhere.  NOT impressed.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-10-03 02:19:28 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Robyn Olson\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/116457939086953883430\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkV1pXRnJTV3g2ZDNOUlFsSkVNSGhVUkVocVFtYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOkdWZWFrSWx6d3NRQlJEMHhUREhqQmc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKNYAJsyIFTf--bL2pArVhtv3mHcCuCNuXYb6IjsVM8sIMepw=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi Robyn, my name is Max and I am the owner of the facility. I would like to personally apologize for the inconvenience you experienced during the recent management transition. <br><br>I resumed operations after I was dissatisfied with the management company that had been operating the facility. Part of this process involved setting up a new software system and transferring all of our client information over. As a security protocol, sensitive payment information is not copied over, requiring us to set up a new payment processor and contact our customers for their information again. We had some hiccups integrating our phone lines and website with the new software during this transition as well. <br><br>While we strove to minimize the impact during this time, it is apparent that aspects of the transition did not go as smooth as we would have liked, and we could have done a better job to minimize the impact to our valued customers. <br><br>I tried to find you in our system, so that I could personally reach out and ensure your issues are resolved, but was unable to find your details. Please reach out via email at reserve@mystoragespot.ca and I will personally ensure that any remaining items are promptly dealt with. <br><br>Once again, I apologize for the inconvenience and look forward to earning back your trust in our business. <br><br>Best Regards, <br>Max Picton<br>Owner \",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:14 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2tkV1pXRnJTV3g2ZDNOUlFsSkVNSGhVUkVocVFtYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":21,\"rank_absolute\":21,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Signed up over the phone was very easy and got in right away , im so amazed with the the service it was great and the person on the phone was very polite\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-08-22 20:35:09 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Cynthia Smethurst\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/112575210038212876535\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paNlIxWXRhRU00TkVaalQxazJMVkJxVkhweFIyYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOjZ6R1YtaEM4NEZjT1k2LVBqVHpxR2c%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocJamd1VjMSh1u8fjvQvwzvzBdUji_i3VlmKGrVSUdFcBiEwug=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi Cynthia, thank you so much for taking the time to share your great experience renting a storage unit with My Storage Spot in Penticton! <br><br>We look forward to continuing to offer you great service in the months to come! <br><br>Best Regards, <br>The Team @ My Storage Spot\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:17 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2paNlIxWXRhRU00TkVaalQxazJMVkJxVkhweFIyYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":22,\"rank_absolute\":22,\"position\":\"left\",\"xpath\":null,\"review_text\":\"The owners of the new MY STORAGE SPOT\\nDid the Unthinkable and apparently  auctioned my storage unit off  despite payment arrangements agreed to and the payment was made as promised.  Every thing I own and more was it that unit. Perhaps a call or email would have been  made but they chose not to do it as curtesy. No notice except for a dumb email to me saying Auction Winner?  They could not even confirm it was sold when I asked if they were sure.  I got\\u2026 Oh the site manager went home for the day. We ca give a ticket so some contacts you within 24 to 48 hour\\nWe are talking about everything I own  including irreplaceable family heirlooms  and my families valuables gone .  They obviously don\\u2019t give a dam about their client or double check if the unit should be auctioned. In my case I made a verbal and written agreement which was approved by a manager\\/owner and I made the payment as promised.My account  should have been updated and their arrogant staff should  have done their jobs.  Many mistakes since they took over.\\nDo not store  any of your belongings with them. When they actually find the time to tell me if it was sold or not\\u2026 probably sometime in late December!!!!!  If they say my storage unit was auctioned off I want every piece of my belongings bought back  ASAP and given back to me the exact way they were. How will I even remember if something is missing!!!  Never ever give these people your business.  And if by chance my unit was not sold I will leave this review up as an example of what they put me through. The in\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-08-13 06:37:45 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Heather Eichinger\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/104927131276178761862\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKTmFtZHRVakJ2VjNWamQwdFNkblIwVFdSUGFGRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOjJNamdtUjBvV3Vjd0tSdnR0TWRPaFE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIh7IZ8EsGE5AJHvigQllhuVK-u6WTHwl0q3K8fnMjOr80XxA=s64-c-rp-mo-br100\",\"owner_answer\":\"We are truly sorry to hear about your experience and understand how upsetting this situation must feel. We want to assure you that we follow state lien laws and required notification processes carefully before any auction takes place.  Our goal is always to handle these matters with care and transparency, and we\\u2019d like the opportunity to speak with you directly to ensure you have the clarity you deserve.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:17 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2pKTmFtZHRVakJ2VjNWamQwdFNkblIwVFdSUGFGRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":23,\"rank_absolute\":23,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Signed up on line with ease. Called for assistance with downloading the NOKE app and had a wonderful support person walk me through.  She was pleasant, helpful, knowledgeable and efficient.  When I went to the storage facilities the entry system was simple and quick to use.  Storage unit was clean and I love how the system unlocks the unit and locks when done.  Great use of technology.  I recommend this storage company most highly!!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"Edited a year ago\",\"timestamp\":\"2025-08-11 13:35:13 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":9,\"photos_count\":25,\"local_guide\":true,\"profile_name\":\"Ray LeMoigne\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/107840191231853642456\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25FM2JGZEtXazB6WVdSM1RVZzJSVmw0V1hwVVpXYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOnE3bFdKWk0zYWR3TUg2RVl4WXpUZWc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXR0PakEK2mQTHUwPnleunl6Niy1Zpzj3YjOb2WAk9nGd8IA84R=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for such a fantastic review, Ray! We are thrilled to hear about your positive experience using our online system, the helpful assistance you received, and your overall satisfaction with our facility and technology. Your recommendation means a lot to us! If you need anything else or have more feedback in the future, please don't hesitate to reach out. Thank you for choosing My Storage Spot!\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:17 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT25FM2JGZEtXazB6WVdSM1RVZzJSVmw0V1hwVVpXYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":24,\"rank_absolute\":24,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"a year ago\",\"timestamp\":\"2025-07-25 00:53:53 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":null,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Angela Robson\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/101400221114964372571\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WclR6TktjVE5aT1ZSYWJtbE5iV2N0TUZoYU1FRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOmVrTzNKcTNZOVRabmlNbWctMFhaMEE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLmzQ4sqGlyImd9ejlRZ7rD-2-YG__eB8-PI55sAn8gJj2SaA=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for your review, Angela! Your feedback is important to us.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:17 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT21WclR6TktjVE5aT1ZSYWJtbE5iV2N0TUZoYU1FRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":25,\"rank_absolute\":25,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Easy app to use, super convenient location and very secure.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-07-04 00:33:25 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":19,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Kaitlin\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/106432555186044876124\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKMllVMU1NREZvTTFSc1RUaHZkVzB5UzE5dk1uYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOlJ2YU1MMDFoM1RsTThvdW0yS19vMnc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWPnXXhyoP3Qc7Jh_2oQIyKLx3xQnR_VZgHPW53sVszIKkR0PRDGQ=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for your feedback, Kaitlin! We are pleased to hear that you find our app easy to use, the location convenient, and our facility secure. Your satisfaction is our priority, and we appreciate your positive review.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:17 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2xKMllVMU1NREZvTTFSc1RUaHZkVzB5UzE5dk1uYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":26,\"rank_absolute\":26,\"position\":\"left\",\"xpath\":null,\"review_text\":\"AVOID!! I'd give 0 star if I could. The battery on the lock of my unit died and it took them almost 2 weeks to fix the problem. I leased the biggest size as I was moving and stored most of my belongings, including my kids stuff. I even rented trucks twice as they told me it'd be fixed by a specific day and it wasn't so I paid for the rentals for nothing. I tried to reach someone at the phone number provided on the day that I was locked out of my unit and after trying multiple times and waiting there for an hour I left. I got a phone call 2 hours after that. All the calls go to a call center and you can't talk to anyone at this business. No one answered my emails either. Completely unacceptable to have belongings locked up for 2 weeks. This resulted in me having to have my stuff in there for longer than planned and having to pay rent for an extra month, on top of the truck rentals and all the trips there.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-07-01 14:33:28 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":7,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Andreanne BF\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/103623954177526241629\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KM1dqUlZNV3B3ZFdadmVpMDNia3BmZFhadVFtYxAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOmJ3WjRVMWpwdWZvei03bkpfdXZuQmc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUWgIbRR5UYWYwpQVHywxPHNbkoc6WTjUe8iJe4hBXIzKC44bBx=s64-c-rp-mo-br100\",\"owner_answer\":\"I am truly sorry to hear about your experience, Andreanne. We sincerely apologize for the inconvenience and the overall shortcomings you have mentioned. We understand the importance of timely assistance and effective communication in storage matters. Your feedback is invaluable to us, and we will work diligently to rectify the issues you've experienced. We appreciate you taking the time to share your concerns, and we're committed to enhancing our services to ensure better experiences for all our customers. Thank you for bringing this to our attention.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:17 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT21KM1dqUlZNV3B3ZFdadmVpMDNia3BmZFhadVFtYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":27,\"rank_absolute\":27,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Remotely controlled access works like a charm. Clean units!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-06-30 19:21:43 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":7,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Gordon Houlden\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/114251668786867367604\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WV1lVcHlSR1ZYTFdoa1MyUTBlVjlWUTNSSk5FRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOmVWYUpyRGVXLWhkS2Q0eV9VQ3RJNEE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKcx6ZsUpK149ZfN9XqXP0-84kF8r91XsAddikWnywY6_VcJQ=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for the positive review, Gordon! We are glad to hear that you are pleased with our facilities and services. Your satisfaction is our top priority. Let us know if there is anything else we can do to enhance your storage experience.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:17 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT21WV1lVcHlSR1ZYTFdoa1MyUTBlVjlWUTNSSk5FRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":28,\"rank_absolute\":28,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Easy experience,  easy and simple to deal with woukd recommend and use again\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-06-26 21:55:56 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":18,\"photos_count\":3,\"local_guide\":true,\"profile_name\":\"Neil Korpesio\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/110982260327737560545\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKRGJtRnJSRkF6YTIxc1IzQnFWbEpyVlROdVgxRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOlJDbmFrRFAza21sR3BqVlJrVTNuX1E%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXoyu3VMFiaAtfL_wqQczSarP4t4jgh6i62YnF5h1DtIzxM-B4=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for your positive feedback, Neil! We appreciate your recommendation and look forward to serving you again in the future.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:17 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2xKRGJtRnJSRkF6YTIxc1IzQnFWbEpyVlROdVgxRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":29,\"rank_absolute\":29,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Good experience - app is really convenient. Clean facility - would recommend\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-06-13 23:03:29 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Chris Bitz\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/101524776591819181115\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KNFVVNXFhR0ZZY2tNeFEyTmpUalpoTjNOdlNsRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOnJ4UU5qaGFYckMxQ2NjTjZhN3NvSlE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocJycKbDpswH06dElM9RWAf1Y91LNI6fNQpQs_c8qiY-Xuv_UQ=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for sharing your positive experience with us, Chris! We greatly appreciate your recommendation.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:17 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT25KNFVVNXFhR0ZZY2tNeFEyTmpUalpoTjNOdlNsRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":30,\"rank_absolute\":30,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Great customer service, units are clean and easy to access. Competitive prices.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-06-11 21:45:03 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":58,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Warren\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/112238706975676219900\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNNjB4SXkzaXF5WVh3EAE!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEM60xIy3iqyYXw%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWfj0IgRUhqVjobV5wyTMFT3-pJiCj4no388kuY4fbXfxi2CPnQ=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Warren, thank you for choosing to store with us. We value your feedback and would love to hear more about your experience so we can continue to improve our services. Feel free to reach out if you have any comments or suggestions. Thank you for being our customer.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:17 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VNNjB4SXkzaXF5WVh3EAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":31,\"rank_absolute\":31,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Great service,big clean yard\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-06-05 21:37:13 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":9,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"mike marek\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/108753084074100035425\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOWVIzRm1halZCVVV0a00wMTNhMnA2TVVaSVVFRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CAIQACodChtycF9oOlNYR3FmajVBUUtkM013a2p6MUZIUEE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLXdxCNQ_80IWoRqJq3IOo7jfdBbTGf4NRZg6AUTtsaIVEsRw=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for taking the time to leave a review, Mike. Glad to hear our self storage units in Penticton met your needs! If there is ever anything you need, please feel free to reach out, our team is always here to help!\",\"original_owner_answer\":null,\"owner_time_ago\":\"Edited a year ago\",\"owner_timestamp\":\"2025-11-02 06:31:17 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2xOWVIzRm1halZCVVV0a00wMTNhMnA2TVVaSVVFRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":32,\"rank_absolute\":32,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Wonderful experience renting from Smart Storage in Penticton. So easy to set up and easy to reach someone if you have any questions. The access to the units are great and easy to use, especially if you have a few people needing access. Definitely recommend them!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2024-08-27 15:09:49 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":8,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Amanda Veitch\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/112208769332192986145\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3dmM2ZkFREAE!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgID7vc6fAQ%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWnLMm-sw1C_PW21TzudxUz8QPp4WraWmmqJheX-bVssUZYtVE=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you so much for your wonderful review, Amanda! We're thrilled to hear that you had such a positive experience with Smart Storage in Penticton. It's great to know that you found the setup process easy and that our team was readily available to assist with any questions you had. We're also glad the access to the units worked well for you and your team. Your recommendation means a lot to us, and we look forward to continuing to meet your storage needs!<br><br>Best regards,<br>The Smart Storage Team\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-02 06:31:17 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUQ3dmM2ZkFREAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":33,\"rank_absolute\":33,\"position\":\"left\",\"xpath\":null,\"review_text\":\"My overall experience with Smart Storage has been good. I've been with them for almost 3 months now and there has only been one time the gate wouldn't open. Support took only about 5 minutes to fix the problem and get access. The containers are clean and easy to load, no stairs or walking down long halls. I took one star off because you don't get the same height with the containers as you normally do with a storage in a building, it's a little pricey for what you get, and there's no lights in the units.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"Edited 2 years ago\",\"timestamp\":\"2024-02-20 20:20:17 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":32,\"photos_count\":2,\"local_guide\":true,\"profile_name\":\"Anita MacKeigan\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/116309035654170539029\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLLTdXcDV3RRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgICK-7Wp5wE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXY7IylYEsiwGcpswP3OgifRMqk_XxSBqt6AQ25nFNTLGNVEtog=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for your feedback Anita, we appreciate your business.\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-02 06:31:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNLLTdXcDV3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":34,\"rank_absolute\":34,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"2 years ago\",\"timestamp\":\"2024-01-24 23:12:33 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":19,\"photos_count\":288,\"local_guide\":true,\"profile_name\":\"Alex Chornyi\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/105519048381969982917\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROclpYWXN3RRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgIDNrZXYswE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWNd7Yv_7TAM0apCPoHE0WpYj4zRj-UEcYthqMs4sgti0NitUYo=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for the review, and thank you for your business Alex, we certainly appreciate it!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-02 06:31:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUROclpYWXN3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":35,\"rank_absolute\":35,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Smart Storage Centre is very easy to book online and the App to enter the storage site and storage unit is easy and I feel confident with the security there.  The location is ideal no fuss no muss!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2023-12-15 01:41:24 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Jody Haras\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/101409848472685601156\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWN2Y2YjR3RRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgIDV7f6b4wE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWXYzEosAo3hfI8jnNiIVS1iFsUlqrSpP0mYa1xwX9OtPooQWs=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you so much for taking the time to share your experience with everyone, we appreciate your business!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-02 06:31:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURWN2Y2YjR3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":36,\"rank_absolute\":36,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"2 years ago\",\"timestamp\":\"2023-12-14 22:39:51 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":null,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Richelle George\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/113223287528491111970\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWcmRDUjhnRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgIDVrdCR8gE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocK62q0BEpedBqkQkQsc2lUwyaLhi5Um5DZ3ZKtYBk6N3OqDoA=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for the review Richelle, we appreciate your business!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-02 06:31:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURWcmRDUjhnRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":37,\"rank_absolute\":37,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Best storage in town. The only one I trust and use.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"Edited 2 years ago\",\"timestamp\":\"2023-12-12 22:30:17 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":178,\"photos_count\":15,\"local_guide\":true,\"profile_name\":\"AzzAzEll0\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/107211791725050461638\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5c2Rxd2xBRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgIDysdqwlAE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUHrFj9BUHbJ9jrYz5bWg1sMxqwdN6YXhqBRX5xv9SynfjDrjROPA=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Glad to hear it has been a good experience so far! Thank you for your business.\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-02 06:31:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUR5c2Rxd2xBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":38,\"rank_absolute\":38,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Smart Storage Centre does a great job. I live abroad, so it's really important to me that things are simple and all communication can be digital.\\n\\nI feel that all of my things are safe in their units, and at a reasonable price. I had a recent issue with my credit card, and they handled it promptly.\\n\\nBest of all... they're always friendly and kind. 10\\/10 great choice for storage in Penticton.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2023-12-12 19:37:26 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":11,\"photos_count\":1,\"local_guide\":true,\"profile_name\":\"Jen Hanover\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/116648844594385168910\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWbHZTeHd3RRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgIDVlvSxwwE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKCcWCch_mEjdKcT9jixjGmRBis-Uenf0upBcqkv3vsE4ndQ8A=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"I'm thrilled that we have been able to meet all of your needs Jen! We certainly appreciate your business and your trust in our facility to keep your belongings safe. Happy holidays to you and your family!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-02 06:31:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURWbHZTeHd3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":39,\"rank_absolute\":39,\"position\":\"left\",\"xpath\":null,\"review_text\":\"We were very pleased with Smart Storage. The app worked great and when I had any user challenges management was right there to assist\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2023-11-10 20:30:52 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Nora Hunt-Haft\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/100319417501855816502\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURGeF9HeUlREAE!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgIDFx_GyIQ%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIWIr5MBKXeby-PENANxZykqWW2OzzPfEbStxZzg6-oRPWlsQ=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you very much for the business, and for the great review! \",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-02 06:31:17 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURGeF9HeUlREAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":40,\"rank_absolute\":40,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Amazing service. I had two storage units here. I loved the ease of access right from my phone! It was also a very safe and clean environment. One time, we showed up just before midnight (not knowing they close access at the time) and the alarms went off quite loud while we were in there and the police showed up, so you definitely don't need to worry about sneaky people getting into your units!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2023-11-03 17:52:15 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":11,\"photos_count\":1,\"local_guide\":false,\"profile_name\":\"Tabitha Rusinko\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/112189887481080323056\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNGcDZlbFJREAE!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgICFp6elRQ%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXmCnYPAJ9P6y3UPd8IOfxjY3U1D3ufYfASaparidM6s5x3xU3B=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for the fantastic review and more importantly for trusting us with your belongings Tabitha. We take a lot of pride in offering the most secure storage in Penticton! \",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-02 06:31:17 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNGcDZlbFJREAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":41,\"rank_absolute\":41,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I have been with them for a couple years now and I'm really happy I choose them. Best storage in Penticton.Thank you guys\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-10-20 20:47:03 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":11,\"photos_count\":14,\"local_guide\":true,\"profile_name\":\"Bettina \\u201cHunglish\\u201d T\\u00f3th\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/110610006519339987955\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ1dk1LYXJBRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgID5vMKarAE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIPaOO9cwjCYfxqJK7xYv9xfYaewrvkBEapXO3qz7KQCrNHeU30=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you so much for the review Bettina! We certainly appreciate your business!\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-02 06:31:19 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUQ1dk1LYXJBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":42,\"rank_absolute\":42,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Smart Storage Centre offers a fantastic storage experience with their wireless app access and outstanding tech support!\\u2b50\\u2b50\\u2b50\\u2b50\\u2b50\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-07-29 22:39:33 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":8,\"photos_count\":3,\"local_guide\":false,\"profile_name\":\"Samantha Hebert\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/102082476426773054143\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwak1tamtBRRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgICpjMmjkAE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKlr2pAGtRNR9wRRe_sJA6Gi5MhZwsRpMO8hUxDkHuB-Qy8tA1d=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for the kind words! Customers like you are a pleasure to do business with! \",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-02 06:31:19 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNwak1tamtBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":43,\"rank_absolute\":43,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Just want to give a quick shout out to the Smart Storage Center out by the airport. Just finished a year of organized bliss that I couldn't have done without! Easy but very secure access, good hours and even met a few friendly folk out there living their life just like the rest of us. Highly recommend it if you're in need!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-02-24 03:10:57 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Bruce Hanover\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/101769732742748371236\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNoNTRiX05REAE!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgICh54b_NQ%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjW8CnrM_NcfNf5pSxt0rGiUaCngjMs_F7H12PSEvGp6BIsim3kB=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you very much for the great review and thank you for trusting us with your belongings. We appreciate your business Bruce!\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-02 06:31:19 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNoNTRiX05REAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":44,\"rank_absolute\":44,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Easy to be a customer here. The owner, Max,takes initiative to fix any issues even before you recharge out to him. Very prompt services. Very secure easy to use site. 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+00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNXcU9tTjR3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":48,\"rank_absolute\":48,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"4 years ago\",\"timestamp\":\"2022-01-15 22:14:05 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":10,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Robin 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+00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURLZ08yZ2N3EAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":50,\"rank_absolute\":50,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I phoned Smart Storage Centre to inquire about availability of storage. First off, I was so happy to talk to a REAL person. Although they are full for the time I need, the person was friendly and willing to add my sister's name to the waiting list. Shortly after that call, I received an email confirming that we have a spot on the waiting list. It was reassuring to receive that confirmation. I look forward to dealing with this business. This appears to be a new storage facility. I hope they do well.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-04-21 14:57:21 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Margie Colclough\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/115304181389157969297\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLcDVyWktREAE!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgICKp5rZKQ%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLQHJECjmUZKHVc0leW9frr5u8q6wdWdlZGFwKeIFJfPoBSmg=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for the kind review, we hope that we will be able to help you with your storage needs in the future!\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-02 06:31:19 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNLcDVyWktREAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":51,\"rank_absolute\":51,\"position\":\"left\",\"xpath\":null,\"review_text\":\"It\\u2019s been a pleasure storing our items in the Smart Storage Centre in Penticton they have looked after us and our questions without delay always a very positive experience when dealing with the staff. I give a high recommendation to rent a space if you need one\\nMark M.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-04-20 22:49:50 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":12,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Mark McAllister\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/116873822262570245111\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLaDVTNWZREAE!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgICKh5S5fQ%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVKqlhamFJvGQxI2mJkHrLZilq6actAdU1ciV2bWAI5ttDjHFs=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for your business Mark, it is very much appreciated!\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-02 06:31:19 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNLaDVTNWZREAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":52,\"rank_absolute\":52,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-04-20 18:15:23 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":8,\"photos_count\":2,\"local_guide\":false,\"profile_name\":\"Chris Castalot\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/105060030577022763693\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLLTg2dXh3RRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgICK-86uxwE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjX2EETqNqiFiZzZcMe_SgxeDdWTMKH1lqV_WGRZxzRCEOtEWTU=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for your business!\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-02 06:31:19 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNLLTg2dXh3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":53,\"rank_absolute\":53,\"position\":\"left\",\"xpath\":null,\"review_text\":\"The convenience of their smart locks is amazing. Sharing access with family members to grab items from my locker is so easy!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-03-09 04:55:03 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Desiree Loewen\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/117224050160132341712\\/reviews?hl=en-CA\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5dnZxRG93RRAB!2m1!1s0x0:0x2ef2c5a4b08268b6!3m1!1s2@1:CIHM0ogKEICAgIDyvvqDowE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocK1g1oI-wukBp5hWLnpNiebORkOr746-IXRkIHO9dWpirMr7w=s64-c-rp-mo-br100\",\"owner_answer\":\"The digital key sharing is definitely one of the most convenient features of our property! 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        "bottom_seo_section": "<h3>Self Storage Units Penticton \u2014 Airport Road</h3>\r\n<p>If you\u2019re looking for dependable self storage units in Penticton, the Airport Road facility delivers secure, clean, and convenient solutions. Whether you\u2019re storing household furniture, personal belongings, or business supplies, these ground-level, drive-up units provide the space and flexibility you need in the heart of Penticton.</p>\r\n\r\n<h3>Modern Storage Options in Penticton</h3>\r\n<h4>Ground-Level Drive-Up Units</h4>\r\n<p>All of the self storage units in Penticton at Airport Road are located on the ground floor with direct drive-up access. This makes moving in and out quick and stress-free. Smaller units work well for boxes and seasonal storage, while medium and larger spaces provide room for furniture, appliances, or multiple rooms of belongings.</p>\r\n\r\n<h4>Unheated Storage Designed for Everyday Needs</h4>\r\n<p>These Penticton storage units are unheated, making them a practical solution for most general storage needs. Whether you\u2019re renovating your home, relocating, or simply creating more space, the facility offers reliable options without unnecessary complications.</p>\r\n\r\n<h3>Security and Peace of Mind</h3>\r\n<p>Security is a cornerstone of this Penticton storage facility. Features include 24/7 video surveillance, smart locks, motion alarms, and gated access with a fully fenced perimeter. Each unit is individually alarmed, and the property is kept clean, bright, and carefully maintained. Customers can also choose a protection plan to give their stored items an added layer of security.</p>\r\n\r\n<h3>Simple Rentals and Convenient Access</h3>\r\n<p>Renting self storage units in Penticton is simple and flexible. Month-to-month agreements allow you to store for as long as you need, with no long-term commitment. Online reservations make the process fast, and no credit card is required to hold a unit. Customers also benefit from a modern app-based entry system and extended access hours from 6:00 am to 11:00 pm daily, giving you control over when you visit your storage space.</p>\r\n\r\n<h3>Local Penticton Connection</h3>\r\n<h4>A City Between Two Lakes</h4>\r\n<p>Penticton is one of the few cities in the world located between two lakes \u2014 Okanagan Lake to the north and Skaha Lake to the south. This unique geography makes the community a hub for recreation, tourism, and seasonal living, all of which increase the demand for convenient self storage units in Penticton to hold extra gear, household items, and personal belongings.</p>\r\n\r\n<h4>Supporting Local Households and Businesses</h4>\r\n<p>With a thriving local economy driven by vineyards, orchards, and small businesses, Penticton residents often turn to storage for tools, inventory, or overflow space. The Airport Road facility provides a convenient, centrally located option that supports both households and business owners across the South Okanagan.</p>\r\n\r\n<h3>Why Choose Self Storage Units in Penticton at Airport Road</h3>\r\n<p>Choosing the Airport Road facility means having access to secure, flexible, and modern self storage units in Penticton residents can rely on. From clean, drive-up units to extended daily access and top-tier security, this facility offers everything you need for personal and business storage. With its combination of convenience and local relevance, it stands out as one of the most trusted storage solutions in Penticton.</p>\r\n\r\n<script type=\"application/ld+json\">\r\n{\r\n  \"@context\": \"https://schema.org\",\r\n  \"@type\": \"SelfStorage\",\r\n  \"name\": \"My Storage Spot\",\r\n  \"image\": \"https://static.storagely.link/public/uploads/admin_logo4541758203508.png\",\r\n  \"@id\": \"\",\r\n  \"url\": \"https://mystoragespot.ca/storage-units/british-columbia/penticton/airport-road\",\r\n  \"telephone\": \"(778) 924-9244\",\r\n  \"address\": {\r\n    \"@type\": \"PostalAddress\",\r\n    \"streetAddress\": \"3425 Airport Road\",\r\n    \"addressLocality\": \"Penticon\",\r\n    \"addressRegion\": \"BC\",\r\n    \"postalCode\": \"V2A 8X1\",\r\n    \"addressCountry\": \"CA\"\r\n  },\r\n  \"geo\": {\r\n    \"@type\": \"GeoCoordinates\",\r\n    \"latitude\": 49.45606979999999,\r\n    \"longitude\": -119.6071424\r\n  },\r\n  \"openingHoursSpecification\": {\r\n    \"@type\": \"OpeningHoursSpecification\",\r\n    \"dayOfWeek\": [\r\n      \"Monday\",\r\n      \"Tuesday\",\r\n      \"Wednesday\",\r\n      \"Thursday\",\r\n      \"Friday\",\r\n      \"Saturday\",\r\n      \"Sunday\"\r\n    ],\r\n    \"opens\": \"06:00\",\r\n    \"closes\": \"23:00\"\r\n  } \r\n}\r\n</script>",
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