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StorSafe\u00ae in Michigan City offers 24/7 access, indoor climate control, and a covered loading bay near I-94. Rent online!", "is_indexed": 1, "primary_keyphrase": "Self Storage Units Michigan City", "review_link": null, "locations_features": [ "24/7 Video Surveillance", "Climate-Controlled Units", "Code Gate Entry", "Covered Loading Area", "High-Tech Security", "Indoor Unloading Area", "Loading Dock", "Lock Checks", "Modern, Clean & Bright", "Protection Plan", "Security Fence", "Temperature-Controlled Units" ], "locations_features_top": [ "Code Gate Entry", "Protection Plan", "Security Fence" ], "place_id": "ChIJCTaK_X0JEYgReaIyNpVlspI", "review_id": "11090633-8304-0298-0000-6e178983a967", "google_review_id": 1281, "rating_value": 3.3, "reviews": "[{\"type\":\"google_reviews_search\",\"rank_group\":1,\"rank_absolute\":1,\"position\":\"left\",\"xpath\":null,\"review_text\":\"absolutely disgusting mice and insects everywhere\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a month ago\",\"timestamp\":\"2026-09-27 21:35:41 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"landon griffin\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/109267772585529448589\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkVWJsOU1RMkZEV21VMU1uZElSRGROZDJWYWNVRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOldUbl9MQ2FDWmU1MndIRDdNd2VacUE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocK-CCGl77NKPH5gQMc2ikjSnpRKJ0QTH_J5UG6Lto0VTP0KSg=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Landon. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a month ago\",\"owner_timestamp\":\"2026-10-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2xkVWJsOU1RMkZEV21VMU1uZElSRGROZDJWYWNVRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":2,\"rank_absolute\":2,\"position\":\"left\",\"xpath\":null,\"review_text\":\"At first this place was fine and then a month in - I regretted it! They have mice and I think raccoons!\\nLuckily, I had everything in containers and wrapped up but it was still a bad experience cleaning off mice poop from my containers!!\\nOne maintenance guy was nice and trying to do his best with the situation, however, if they are able to get it than they will so all the mint spray and traps won't do much...imho!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"Edited a month ago\",\"timestamp\":\"2026-09-11 01:54:54 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":2,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":20,\"photos_count\":7,\"local_guide\":true,\"profile_name\":\"Anna Marie See\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/105269812090494816531\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xMVJtOVhUV0p3ZEdvMk1GOTRlbU5sVXpsVE9FRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOm11Rm9XTWJwdGo2MF94emNlUzlTOEE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWh6IecJ5AFIvS5ba5vdMKe4pUelnGPTG_g_9L0C-Lu9TFHQnw0=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Anna. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"Edited a month ago\",\"owner_timestamp\":\"2026-10-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT20xMVJtOVhUV0p3ZEdvMk1GOTRlbU5sVXpsVE9FRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":3,\"rank_absolute\":3,\"position\":\"left\",\"xpath\":null,\"review_text\":\"We were a bit skeptical of the virtual service, but we actually love the service from this place. They are very responsive and helpful. Storage areas are well lit and accessible. We appreciated the ability to get additional storage when we were running out of space.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 months ago\",\"timestamp\":\"2026-08-15 17:29:28 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":8,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Michele Adelman\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/116347536414424199244\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CV2NFMVdTMG81VlV0c09VRTVOM0EzVDJKVk5HYxAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOnBWcE1WS0o5VUtsOUE5N3A3T2JVNGc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLO9IvZW7zQ-PgQHnjnx7Few-x7QVxO9ctt89VSSLL4ksYwow=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi, Michele. Your feedback is highly appreciated. Thank you for the review!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 months ago\",\"owner_timestamp\":\"2026-09-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT25CV2NFMVdTMG81VlV0c09VRTVOM0EzVDJKVk5HYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":4,\"rank_absolute\":4,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Started the app. They withdrew $77 and some change for insurance and monthly payment. I didn't want to sign contract. They said they would refund me my money. It's been 14 business days. JUST A HEADS UP! Still haven't received my money.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 months ago\",\"timestamp\":\"2026-08-03 21:38:56 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Chad\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/112610728036249213262\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1MmJrMU1NbEpEZVdaUVRHSk9RMlp1YkZkdVkyYxAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOk52bk1MMlJDeWZQTGJOQ2ZubFduY2c%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIaBbkaMdHgFcSmSHxjaIJMghCTQQDJWEmJ_o9gg8LjIm2wqw=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Chad. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We have processed the refund again, so let us know if you see a duplicate refund.\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 months ago\",\"owner_timestamp\":\"2026-08-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2s1MmJrMU1NbEpEZVdaUVRHSk9RMlp1YkZkdVkyYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":5,\"rank_absolute\":5,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"3 months ago\",\"timestamp\":\"2026-07-25 21:40:08 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Heather Dickey\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/109277307490291870048\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSZmVsaEhURWhKTm1ZdFVtcEJiM2gyU3kxNWQyYxAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOjRfelhHTEhJNmYtUmpBb3h2Sy15d2c%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIG0uaXgnsKup92SNsF7LlsBtCDxzsPBGjn1pyi-y-6oXj3Nw=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi, Heather. Your feedback is highly appreciated. Thank you so much for the review!\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 months ago\",\"owner_timestamp\":\"2026-08-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2pSZmVsaEhURWhKTm1ZdFVtcEJiM2gyU3kxNWQyYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":6,\"rank_absolute\":6,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"3 months ago\",\"timestamp\":\"2026-07-24 14:29:32 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":8,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Christina LeBron\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/103404588065925505380\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWWWIzSkpUbXd4VkZKTmIyOWhTRGRUYW5ST2JrRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOjVYb3JJTmwxVFJNb29hSDdTanRObkE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWET_8HkU1mDl7pxlgbHlxCxhiAM7gPYenredDAavi9234w3p0cwg=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi, Christina. We appreciate the rating, and are glad we could provide you with a positive experience!\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 months ago\",\"owner_timestamp\":\"2026-08-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2pWWWIzSkpUbXd4VkZKTmIyOWhTRGRUYW5ST2JrRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":7,\"rank_absolute\":7,\"position\":\"left\",\"xpath\":null,\"review_text\":\"The entire place is full of mice when I call customer service. They informed me that they have a pest control out there twice a week for three years, which obviously can\\u2019t be true either that or they do a horrible job. They refused to do anything except tell me that they were going to move me to another storage unit when I told them that that wouldn\\u2019t do any good if there were mice throughout The facility which there are . They refused to let me speak to manager or anybody higher up than the person that I was speaking to with customer service.it\\u2019s a nightmare. I am disabled unable to move my stuff by myself. Everything I own is in there and I am just beside myself absolutely do not rent from them.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"4 months ago\",\"timestamp\":\"2026-06-25 18:11:32 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Tracey Chavez\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/107420130034894081851\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t3eVRFb3dPRWxwWDI0NGJrdFVlbHBmZFhnNU1FRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOkwyTEowOElpX244bktUelpfdXg5MEE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIuwS9MtNCMGwInDTcK0S_KODcx8tpZAY_h2dmTaFDZforUUQ=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Tracey. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"4 months ago\",\"owner_timestamp\":\"2026-07-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2t3eVRFb3dPRWxwWDI0NGJrdFVlbHBmZFhnNU1FRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":8,\"rank_absolute\":8,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Not taken care of. Expensive. Rates go up constantly.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"Edited 4 months ago\",\"timestamp\":\"2026-06-11 12:06:00 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":410,\"photos_count\":31,\"local_guide\":true,\"profile_name\":\"Marius Kasniunas\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/103908034471516369384\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxdmFGaFJORzg0Wmxwa2NHMVZNMGhQTFdoM1FtYxAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOi1vaFhRNG84ZlpkcG1VM0hPLWh3Qmc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjU8Jc2MfkPHg22dydOVAqMpEifCc6F_Icrrr47z3EDhn64jhYCX=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Marius. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"Edited 9 months ago\",\"owner_timestamp\":\"2026-02-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2kxdmFGaFJORzg0Wmxwa2NHMVZNMGhQTFdoM1FtYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":9,\"rank_absolute\":9,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Greatttt for now...\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"5 months ago\",\"timestamp\":\"2026-05-29 18:11:06 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":4,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Coco Virgo\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/101300072666579185091\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOU2VWVkpXa3N4VHpkMk1rWnpUM2R4Y0d4NmRHYxAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOlNSeVVJWksxTzd2MkZzT3dxcGx6dGc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVAIpxQqlvH6LWbYGRjU3FARMrZ6J6P0ulE7eQCkz7AuENYGuWA=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi, Coco. Thank you so much for leaving us a stellar review!\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 months ago\",\"owner_timestamp\":\"2026-06-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2xOU2VWVkpXa3N4VHpkMk1rWnpUM2R4Y0d4NmRHYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":10,\"rank_absolute\":10,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Full of mice!!!! I had zero food stored in the unit. The north wall in the back part apparently has a leak and filled a tote next to the wall. They are refusing to replace anything without a receipt for that object. How do you replace 40 years of memories???? Year books, ect\\u2026\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"5 months ago\",\"timestamp\":\"2026-05-19 18:08:33 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":5,\"local_guide\":false,\"profile_name\":\"David Rohde\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/110536976624405105630\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT204ME1ISk1YMW93YW1GSWRrRkdUMlIyVEc1dGIwRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOm80MHJMX1owamFIdkFGT2R2TG5tb0E%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocJ5scWI5mso9viRgNASY0yAn49qTOZ7qXO-F8z3SZPDVqVgLQ=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 months ago\",\"owner_timestamp\":\"2026-06-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT204ME1ISk1YMW93YW1GSWRrRkdUMlIyVEc1dGIwRRAB\",\"images\":[{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLfQoHymYbxxRobU2H-JOF5_k0CorCcQoCFaTSaBpEBu2z__8s-hge5pqB30kLa9EO90sjtM_s5aS4w7XrxX0gt_KPgnw1F-nyg0rcDEjwQdwFM7Wxx4zPaNnE4sDwRRjZJYG_oJNy5TnUM=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLfHcx2TgqkmLxjerxi8PyAO0vVjCtOW-d8peyuxcvlpByOVcxurEDkaToy3Z84aFujetL0x-qvj3gCqSX84RzaNgfEjShn5eyumax6XeVhqO7-d5EB8J0PI7b7khSCC8YU-rl3osAkoYwM=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLfv6NAUT_tf-3e2B7bV681OWc9CTx6iZ_0imZ7dKKoJ9vHmSceVVTKlEhdj5Vz00GRJcFWlrxROg2vdIxdw-2uUEirToKhyCbIIi169o_dULHtgc9TSi4hZ9ysQbDsxX20Ce4tBzLd1ij-E=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLf_7epWnGrnx5C9ROTT8Na3sjVdzETpyJyzei8yGFSlc0s7pHue6Qr5U1MG1M2-nT3pXlN8jsdu32hXKhwKbL4gJbMblPtz__oN9nPLgqr-fb1WlIHjhdv5ZhgXQ3SrulJK9mOwysZpdRCq=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLfDd1Yrx8ikG9w83uYzdbJzRyJSZ6iJ1bFHPUEdeErbzdvdsYxD1WshaC2KdI1LVxtXdDq-4IXcYjX3fwoH8BeqLsk1sjjCfDWYjRcEnQSAnySzNYam5UBjGUI-CgxB9w0r0TEUX7s2IXSH=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLdArWL_0j9_eSXRCesvHy7FcZAyvoxZ8IpXOve8hPEtjYSePXHyuy_D2peZ4UMSZGy7rRiUP5EFxhBznrsuI9TAuoiKe-Xin_bxK5EEi02V-7dojfxGyKllEtSglhoitJJelLI9RVZ1Seet=k-no\"}],\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":11,\"rank_absolute\":11,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I've been with StoreSafe for over 3 years. I needed to upgrade to a bigger unit. I got help pretty quickly. I had some issues, had to call them. I was again surprised how fast they got back to me. I had two separate agents who helped me and they both was very friendly. I would recommend StorSafe. I like the service they provide.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"7 months ago\",\"timestamp\":\"2026-03-29 01:48:20 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":48,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Byron Jackson\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/106911039553841025777\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SeVEyZHFNazB3VkZob1JtWmlZMWh5Y1ZoMGFWRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOnRyQ2dqMk0wVFhoRmZiY1hycVh0aVE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIebpIzvyN3Mq-ufkj6gmabexpHlRBbtKFfzWOKxCWDz9kgJA=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Hi, Byron. Thanks for taking the time to share your positive experience. We truly appreciate it!\",\"original_owner_answer\":null,\"owner_time_ago\":\"7 months ago\",\"owner_timestamp\":\"2026-04-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT25SeVEyZHFNazB3VkZob1JtWmlZMWh5Y1ZoMGFWRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":12,\"rank_absolute\":12,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Absolutely horrendous. The worst business I've ever had the displeasure of engaging with. Like others have stated: rodent infestations; dead and decomposing rats left in hallways for WEEKS (I'll spare you the photographs); overwhelming stench of urine; many ruined belongings; broken and unlocked doors; incompetent, deceitful, and avoidant staff and customer service. Elmdale Partners - the venture capital owners of this facility - should be ashamed, though I'm sure they aren't. I look forward to the auto-reply thanking me for my feedback and telling me about their high standards.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"7 months ago\",\"timestamp\":\"2026-03-24 01:00:54 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Kevin C\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/103345682205796674833\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twalZIVk9ZMWxEZDBwemIxaFpPVWxmUzBocWFXYxAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOkpjVHVOY1lDd0pzb1hZOUlfS0hqaWc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLjeivWfcv2ouXx3IEvAana63CS20UWtE7RQTst_sZcbw9_DA=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Kevin. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"7 months ago\",\"owner_timestamp\":\"2026-04-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2twalZIVk9ZMWxEZDBwemIxaFpPVWxmUzBocWFXYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":13,\"rank_absolute\":13,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Repeated calls for service go unanswered.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"9 months ago\",\"timestamp\":\"2026-01-16 16:31:40 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":5,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Patrick Landers Photography\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/100722016533926141117\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xabGVETkZVVjlsWkVsMlRGQnBRMHhCWkVSU09IYxAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOlZleDNFUV9lZEl2TFBpQ0xBZERSOHc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLv28DtM2FGb6MkTqbb4q7jzQMsTT35iTvuLKGOTi7sHL9RzQ=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Pat. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at mluckett@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"9 months ago\",\"owner_timestamp\":\"2026-02-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2xabGVETkZVVjlsWkVsMlRGQnBRMHhCWkVSU09IYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":14,\"rank_absolute\":14,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Wonderful place. Love the atmosphere!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-10-09 18:59:10 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":11,\"photos_count\":4,\"local_guide\":true,\"profile_name\":\"Elaine Hauber (E-incarnated)\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/115222164896409314657\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGcU0ySk1iSFZTV25Ob2MwYzFjR3QyU0d0MVltYxAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOlFqM2JMbHVSWnNoc0c1cGt2SGt1Ymc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjX-0aAVmGA88kjZJ-C4le1QV7WTcSb_xv5y6tK6UfD3LpF8pC_qwg=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Hi, Elaine. We are thrilled to learn that you had a positive experience with us!\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2xGcU0ySk1iSFZTV25Ob2MwYzFjR3QyU0d0MVltYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":15,\"rank_absolute\":15,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"a year ago\",\"timestamp\":\"2025-10-07 17:37:45 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":82,\"photos_count\":6,\"local_guide\":true,\"profile_name\":\"Matthew Wyse\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/105616441705326967949\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psd2IweGlVWFJTYmt0cmJWbHBNRzFWZWxSYVZtYxAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOjlwb0xiUXRSbktrbVlpMG1VelRaVmc%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIAB7JD_fPkK-Dvfm22bEYrxTGPPg1XSeipyYGsdubnwgCnwg=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"We appreciate your feedback, Matthew. If you would like to discuss your experience further, don't hesitate to reach out to us at info@storsafe.com. We would love the opportunity to resolve any issues. \",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2psd2IweGlVWFJTYmt0cmJWbHBNRzFWZWxSYVZtYxAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":16,\"rank_absolute\":16,\"position\":\"left\",\"xpath\":null,\"review_text\":\"If I could give 0 stars I would. A lot of my furniture was ruined, still haven't seen the full extent of damage done to my appliances, had to move into a new storage unit 2 days after going in the one here for the first time in a couple months. It was absolutely deplorable inside my unit. It was disgusting all the way through the complex to get to my unit. The smell of death, mouse urine and feces, human urine... God It was so disgusting. And trying to file a claim has been a month of he'll. Customer service is an entire joke. Unless you call from a different number from the one on your account, you'll never get an answer. The only times I'd get someone to answer was calling from a different number and act like I was wanting to get a unit there. 0 stars, don't bother. They'll raise your rent by $100 because of 'occupancy'. My rent went from 130 to 320 a month in a year.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-09-25 14:15:55 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":18,\"photos_count\":17,\"local_guide\":true,\"profile_name\":\"Kari\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/104531926147367531607\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xFd2NYWktSVUZ1U2tGMFZYRjRkMUZUWlVSVVFWRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOlEwcXZKRUFuSkF0VXF4d1FTZURUQVE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVsbAgryLK23A2ApzLrC34eJDrmU0eefhRIPbOHhKiYpPndbu5XYg=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Kari. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2xFd2NYWktSVUZ1U2tGMFZYRjRkMUZUWlVSVVFWRRAB\",\"images\":[{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLfdxYVQKTxuBNHzGa-QZWUh1LTpNO94gRdYdcSRJoXokORr0s2i1Y0t1wUnKV_RTDgsN13cWbQHyeqcqbiOHHJNLmJDCrPHpFkwIFj0HCo8xHETnz1BS195XqaAAZlyG_UCnPNSChrLKLo=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLel72LYS5l4D2Efans1b8VcKdN5NS0_5FxQ1l1MaiFf-kVGe3WT6v_22cPFoiMCz2GDLIP1BTU1gKdQbSuuJFZvrTV0esvPZmhDqjI9TkcjmCc7FiIG6F0PvzNJIPAKJfX_kaHwH1PKtoY=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLfkbtD2IJW-9OCOrVAye7pF9BWqy0fPOvznSh4dLF6DHtLIbHYGzAt3Y_XlA-7ggGSh3EUksJMtehtyD9aa8czxuBTFCCmGg6GpN6cZi6O3EsrrZJCD3OUfqy9M8jhttbj2riBsRGUTuO8U=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLeNzCBW0AdIYJjmquKjpCqR4QTIwbl2lAbbpE7LYJYT8H17b5m2S1fikY5f3I4uI55jIgb_99MotSE9hYxKhjfGHK_5V6TkcR22j0XQJSk6AmiPhZ9ypOeeeuDJgVt57FQd_J_Vp6l9vn0L=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLcbZAnXVtbezaPpCoy04jQTbRsa1Bk_q8gASSbOiO-xZCkdLrhQxxhmgcn6VM-m3PH9x7Ul1KZOxGQ4JKNthDIpgJ3IFpQOHjYmfB58_Z7jGTUOWTvOdrer03X32y2gvC9K7yMMWglIOwHG=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLeWNrOqZfOoG6lwf1CkvyaYThuxBcIyP9dWzHhOEWuNkOnhj06-ruOwCND5r3kZIlm2zPdeicgHoPi_weILdFO4Tv3IQmXWUi755FECOY__JUS5BIr8JjRaHJbL3Z5iNf4HqnQ-H1d3Z-HK=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLcVPM8aiCDtTe1uD4TRwSDMlWXGe0mC3tQffvmAxm9BFi484BuwsCWjCUYIu6ynpP1xqV667m89tcLvzmOqBtvUT05vQDiHaaS2p0aadA_n0e6cqJD5FigO1QEO6Yo_HFbnMGao1T4h8GSB=k-no\"}],\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":17,\"rank_absolute\":17,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I would leave 0 stars if I could. This place is absolutely disgusting!! It's infested with mice, there's dead mice and droppings all over, garbage everywhere, gnats flying all over, and it reaks of urine. Also pretty sure people are living in there. Good luck finding a cart to move your belongings.\\nThe mice got in some of my boxes and ate through my belongings.\\nGood Luck getting in contact with anyone from customer service!\\nWe currently have 2 units here and spent the last 2 days getting moved out of 1 of the units and will be working on the other. (Yes, it's this bad!) On top of all that, the prices are ridiculous.\\nI definitely DO NOT recommend this place!!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-08-18 14:02:02 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Melissa Weiss\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/105160199499152907176\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xRdFJpMHdiWHBCVjNaT1dtdHdWakJIUzJvNE9FRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOlQtRi0wbXpBV3ZOWmtwVjBHS2o4OEE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIiLyZ_CTQnfe_DJCPaYGFLYEa251ucyudF55TW1twn8uBMMw=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Melissa. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2xRdFJpMHdiWHBCVjNaT1dtdHdWakJIUzJvNE9FRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":18,\"rank_absolute\":18,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Very happy with customer service, clean facilities, carts aren't always there, only bad side.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-07-09 01:52:44 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Kari Weiss\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/102031302513431386339\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCZmJGQm1iVFpXV201eFRVWnBjbVZWWlhWRFlVRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOjBfbFBmbTZWWm5xTUZpcmVVZXVDYUE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKtiH7Dy1BF8kM1KeKAyFascbY1Ec0NiEv85wObjrBdEqoYpA=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi, Kari. We appreciate the kind words and are glad we could provide you with a positive experience!\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2pCZmJGQm1iVFpXV201eFRVWnBjbVZWWlhWRFlVRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":19,\"rank_absolute\":19,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I like this place they are very reasonably priced, I wouldn't go anywhere else. It's secure and even climate controlled, Love it!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-06-22 18:27:26 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":67,\"photos_count\":20,\"local_guide\":true,\"profile_name\":\"Annie Bowen\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/101501937283434116173\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCcWEyeENVVTlwV0hKU2FGY3hUWEZhYmtkTk9WRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOjBqa2xCUU9pWHJSaFcxTXFabkdNOVE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVt4HScQ8vsWcDXO4c3UR7r4pWbK_xhdEI17wwNBDgg8jW5NVIDzQ=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Hi, Annie. Thanks for taking the time to share your positive experience. We truly appreciate it!\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2pCcWEyeENVVTlwV0hKU2FGY3hUWEZhYmtkTk9WRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":20,\"rank_absolute\":20,\"position\":\"left\",\"xpath\":null,\"review_text\":\"dont rent here its infested with mice. they dont want to help you even tho you pay rent and have there insureance. its a hassell please just dont rent here my son has been fighting them his stuff was only there about 3 weeks and it smells so strong with mice urine in the building they scam you for rent but dont want to take care of the problem with the mice.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-06-06 13:01:39 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"brenda holt\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/102048070319372329515\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSSlkzWkVkVTUyZUhselJtZDNUM3BKYm0xclZVRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOjRJY3ZEdU52eHlzRmd3T3pJbm1rVUE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUGkA1duEfISmAVmZ-j9BDI0-YutEGW5ZaBDIej0TmzuOU3tM0=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Brenda. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:00 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT2pSSlkzWkVkVTUyZUhselJtZDNUM3BKYm0xclZVRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":21,\"rank_absolute\":21,\"position\":\"left\",\"xpath\":null,\"review_text\":\"After closing my account and they confirming my move out... they charged me the next week and won't return my phone calls. Supper shady. Had to call my bank to dispute the charges.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-06-03 15:12:25 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":12,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Joel Eastlund\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/108143674310548476683\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21nd2RHeHpURFY0WldwUmJ6bGhRblJhTjJKWVlWRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CAIQACodChtycF9oOmgwdGxzTDV4ZWpRbzlhQnRaN2JYYVE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjW2b3OxcuWrykCU8CLeUc5xYtxaFgzqkbG1DHjn-EEMaD3WAPQ=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Joel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:06 +00:00\",\"review_id\":\"Ci9DQUlRQUNvZENodHljRjlvT21nd2RHeHpURFY0WldwUmJ6bGhRblJhTjJKWVlWRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":22,\"rank_absolute\":22,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Extremely poor experience recently. Dead mice, poop, open units with food spilled. No dollies.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-05-27 11:28:39 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":13,\"photos_count\":4,\"local_guide\":false,\"profile_name\":\"April Fallon\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/117748341721268965148\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPdVAxdUtteDRyMjNBRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEOuP1uKmx4r23AE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXjUKKggatftGPMqM4VzSDLT2wuEPh0lqk2WppFvzaqebXGyv0=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, April. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VPdVAxdUtteDRyMjNBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":23,\"rank_absolute\":23,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Avoid Storsafe in Michigan City, IN\\n\\nThere are plenty of storage options in the area\\u2014don\\u2019t choose this one. The facility has serious issues with mice and trash. While they eventually cleaned up the garbage out front, the rodent problem inside continues.\\n\\nWhat\\u2019s worse, management is unresponsive\\u2014a supervisor wouldn\\u2019t even return my calls.\\n\\nThis place used to be well-managed, but it's gone downhill fast.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-05-08 01:04:16 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":3,\"local_guide\":false,\"profile_name\":\"Carolyn Eichelman\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/111257979128302634515\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJUHZpdHZHcU1yckF3EAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEIPvitvGqMrrAw%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocL-K06StGOVwsSpQMRqC-9oqNEKhBSvRi1sbSw_-KwWq5i83w=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Carolyn. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:06 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJUHZpdHZHcU1yckF3EAE\",\"images\":[{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLdRzxEwu4mBMlwaXJ-b0lREHlakmZoyZi_nRSlaZolTz0BnBH5zvRiHg78wQvh8DdLFHUjbi8QgrgCQDxL_N4N3TRx_B5TF3rjMcWh-Uj2nfGkdV19hUMW_Upo2OIMxKlkk4-qyOQ=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLcG98A76ZcGJQl4FslOklrkix0MxwbNCferWdT3Dpwl-jawDPRZh_MgkOgHdFVm_IxopSWwOwp1b2Dz8sBLLw4DnD2YEaBR4mGoDruOigVfJSiBf9bnLb90GQnb5tguavLe46SjgA=k-no\"},{\"type\":\"images_element\",\"alt\":null,\"url\":null,\"image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/grass-cs\\/AABkmLfBJPteCnZ-TLXF2Sef1BLB5sqZVyAt8i8i2s9DxJoNS5NRSz090NHFGny_wfCfBvheq8LyEkHP-rn0XYGJYSdmtmlpT-OvxcACtkKZSPKNqfaf51g6fnDxbtUCNCUnxsDwF7C4=k-no\"}],\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":24,\"rank_absolute\":24,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"a year ago\",\"timestamp\":\"2025-03-25 14:46:18 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":4,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Andr\\u00e9a Timm\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/103137560345945830224\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3eHQ2WWtRRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgMDwxt6YkQE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjU6rPPutapRv3VU8nmScBJjJtnmTolXEkzVGL452b2tNxU8fSKJwA=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi, Andrea. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnTUR3eHQ2WWtRRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":25,\"rank_absolute\":25,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Friendly staff and clean facilities\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-03-18 13:51:30 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":6,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Michael Wattman\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/103434108111729312849\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3eHNQRHpBRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgMCwxsPDzAE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKqUofFcBdz0aUUtuiITq7-Ch0wKugyd5OS-wgo0d-letvp1A=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi, Michael. We are thrilled to learn that you had a positive experience with us!\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnTUN3eHNQRHpBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":26,\"rank_absolute\":26,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"a year ago\",\"timestamp\":\"2025-03-01 02:41:07 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":null,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"thecasualtease\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/117148297691402498392\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRd0p2Mkh3EAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgMCQwJv2Hw%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWcihJFFNeK7o-7HlFf39EBehUJWsHGRh8ePXrnRxSGRC2xE71CxA=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi, Thecasualtease. Your feedback is highly appreciated. Thank you so much for the review!\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:06 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnTUNRd0p2Mkh3EAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":27,\"rank_absolute\":27,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Such an easy registration and move -in process at StorSafe of M.C. Rates seemed comparable for the area. It was nice to have dollies available to make the move easier.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2025-01-16 16:19:24 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":31,\"photos_count\":3,\"local_guide\":true,\"profile_name\":\"Kim BaRoss\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/112903393468606599919\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfX3JHcGpnRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIC__rGpjgE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocJ3zU6LXTnnWW5D_i-5YKO5V1-hCvp1cyq0vFFAoTbED6_uOw=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Hi, Kim. We are thrilled to learn that you had a positive experience with us!\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNfX3JHcGpnRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":28,\"rank_absolute\":28,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Great Experience. Once you learn that the best way to communicate is via text, and they have a user-friendly website, you will find it easy to work with StorSafe. In past years, I was accustomed to interfacing with a real person at a desk at other facilities, but their system is remote. Yes, they answer the phone, too. Very clean. Safe. Access is easy at all hours. Just don't be surprised when they increase the prices every few months.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"Edited a year ago\",\"timestamp\":\"2025-01-03 19:40:18 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":67,\"photos_count\":151,\"local_guide\":true,\"profile_name\":\"Jeffrey\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/102226412337530932449\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6MC1MV3J3RRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICz0-LWrwE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXZa763t74pZcGlAR6QELaO_nC-rq-bh5-bUoOsRdJaJvxsfREmcQ=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Hi, Jeffrey. Your feedback is highly appreciated. Thank you for the review!\",\"original_owner_answer\":null,\"owner_time_ago\":\"Edited a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUN6MC1MV3J3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":29,\"rank_absolute\":29,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"Edited a year ago\",\"timestamp\":\"2024-12-31 06:18:28 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":22,\"photos_count\":1,\"local_guide\":true,\"profile_name\":\"Amanda Bodie\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/104476806819330658230\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtbV9DcTBRRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgID-m_Cq0QE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjV57tmQJISOWODTffQlCflWkzI1AvjzSecilATQ37TbMV-Wfpfwlg=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for sharing your thoughts, Amanda. We\\u2019d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at info@storsafe.com.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUQtbV9DcTBRRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":30,\"rank_absolute\":30,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Absolutely the worst experience of my life. They took over from Castle, cut services, raised the price by 15%, dropped the temp in a \\\"climate controlled\\\" storage unit to 35 degrees, have no one answering the phone, and expect the tenants to shovel snow in front of their own units. I kid you not. Go ahead and rent here - you'll be very sorry.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"a year ago\",\"timestamp\":\"2024-12-05 10:28:27 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":5,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Jim Ball\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/105341896735334773608\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQdlp5eXlBRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDPvZyyyAE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXil2m_r7kdzs7gHljNyW8-ooMVY-B3lKFOz3iVeUaOvO35TIU=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Jim. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"a year ago\",\"owner_timestamp\":\"2025-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURQdlp5eXlBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":31,\"rank_absolute\":31,\"position\":\"left\",\"xpath\":null,\"review_text\":\"When I first moved in we had snow on the ground. No snowplowing occurred in the lot and I had to wait 3 days for the lot to be cleared. I was given a discounted rate for my inconvenience that was frankly still way too expensive , but did it anyway because I was in a time crunch. Rates are high but facility is clean and nice size units.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2024-10-02 02:46:48 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":3,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":14,\"photos_count\":1,\"local_guide\":true,\"profile_name\":\"andrew costello\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/116057906402658504009\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURub04yaFNREAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDnoN2hSQ%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocL8nRk0QmHEqd5udwf0gvliIguiLGmdWfJMYafbW5NU38XooQ=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, Andrew. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-09 06:34:06 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURub04yaFNREAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":32,\"rank_absolute\":32,\"position\":\"left\",\"xpath\":null,\"review_text\":\"No games, they did exactly what they said they would do.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2024-08-03 04:05:54 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":1,\"local_guide\":false,\"profile_name\":\"Brian Nabors\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/109841327673473907425\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURidk5DRmpRRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDbvNCFjQE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWXrIRRE1CrWSQ4qlHtI5tj_CMISu8gIrn1fwlhQrLMDZQSAY8=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi, Brian. Thanks for taking the time to share your positive experience. We truly appreciate it!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURidk5DRmpRRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":33,\"rank_absolute\":33,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Place has really gone downhill! Prices keep going up, lucky to have 1 cart to use , entry is dirty, dumpster in parking lot full and garage on ground! ..management I give 0 stars!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2024-07-19 13:38:24 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":18,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"James Ahearn\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/103811303731725290661\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURydmI2RFJnEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDrvb6DRg%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVFwIR25wH7OfMcPAWuG_QdXVWs_S4DnbtKxygF0Aqp1zCrENiV=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for providing your feedback and letting us know about this issue, James. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@storsafe.com and we'd be happy to help you out. Sincerely, StorSafe of Michigan City.\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-09 06:34:06 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURydmI2RFJnEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":34,\"rank_absolute\":34,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"2 years ago\",\"timestamp\":\"2024-06-27 00:59:12 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":null,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Christina Ann (Chrissy)\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/107427786633979193837\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMbXVxb2N3EAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDLmuqocw%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVB1DuQ79c23uBXCr6c_F0ZjdUKhSNx_AaG8htbFTxagjbEJ1ct=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi, Christina. We must have done something right to get such a good rating from you. We really appreciate you taking the time!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-09 06:34:06 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURMbXVxb2N3EAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":35,\"rank_absolute\":35,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Great service\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2024-06-04 13:11:26 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":26,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"mvriley1\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/111597625971735339963\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6dzRTX3lBRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICzw4S_yAE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWuzMypsltOc6rsoQUJgsqVyrMwCsu-ZK4JYZKu7If0-fFTMFAL=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Hi, Mvriley1. Your feedback is highly appreciated. Thank you for the review!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUN6dzRTX3lBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":36,\"rank_absolute\":36,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Nicole with Storsafe was amazingly helpful. We had talked with someone in the 888 number who was also good , but Nicole was able to get us a bigger unit and took the time to make sure everything was correct. She even responded right away when we needed a new entry code. The facility is extremely clean, well light and very safe. We are so happy we found Storsafe!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2024-03-17 15:16:15 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Martha Rode\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/102851429020428822832\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5b2FIN0pnEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgID9oaH7Jg%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKOZHhaTT0oqSebsnmG6sTTKiR4ZLso-wkzTj7iKjTNeQe9FA=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi, Martha. We are thrilled to learn that you had a positive experience with us!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-09 06:34:06 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUQ5b2FIN0pnEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":37,\"rank_absolute\":37,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Excellent customer service!! I\\u2019ve worked with Nicole multiple times now and she has been fantastic!!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2024-02-20 02:55:45 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":7,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Andrea Timm\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/103471276652331722546\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkd0lIdzBBRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDdwIHw0AE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjW-LD_ANPKGfx0DdThWEbYyh44Zi1J3IKYHxPrZ6F-MFqWvGPzYjA=s64-c-rp-mo-br100\",\"owner_answer\":\"Hi, Andrea. Thank you so much for leaving us a stellar review!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURkd0lIdzBBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":38,\"rank_absolute\":38,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"2 years ago\",\"timestamp\":\"2024-02-03 04:25:26 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":168,\"photos_count\":2250,\"local_guide\":true,\"profile_name\":\"Robert\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/111886667058197218345\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR0M083bzZ3RRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDt3O7o6wE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXoemKkw4_FdGzPf0k-6LjjUgvzDhee7RsigAY6zKk-BVUSA20JSg=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Hi, Robert. We must have done something right to get such a good rating from you. We really appreciate you taking the time!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUR0M083bzZ3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":39,\"rank_absolute\":39,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I absolutely loved that you could open your unit completely online with out having to go to the office and do all the paperwork and tour to the unit like I'm used to (ie public storage which I HATE with a passion!). BUT the gate code issue I seemed to always have since day one was a pain in the neck and so frustrating. Id be paid up and bring a huge load on a cart to the door from my car only to have the inside door reject my pin, even when the outside gate let me in. I had to re pack my car with it all twice and it was not cool! It seemed to work and then not work on a whim not even the people I spoke to could figure out. Which brings me to the last thing I DID love which was communicating via text, what an awesome and easy way to have any questions or help answered at all different hours of the day! Love that!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2024-01-05 16:15:10 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":15,\"photos_count\":25,\"local_guide\":true,\"profile_name\":\"Michele Bucklo\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/107140796831898024133\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQxOUlXMHNnRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgID19IW0sgE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVXm4RlCS47WYdI_jE4OQhPrkDi4xpooCr89HMmv9GFW35hKQyxng=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Hi, Michele. We are thrilled to learn that you had a positive experience with us!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUQxOUlXMHNnRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":40,\"rank_absolute\":40,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Very good experience. Amanda was very helpful, polite, professional, down to earth. A much better experience than I've had with storage in the past. I'd recommend to anybody.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2023-11-30 20:16:27 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":20,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"J T\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/100011778329959264647\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURsM0kzbjd3RRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDl3I3n7wE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVUyB9YgZ00BfgcOdqyTw9So4TWTG-LJ7cNH4hsc_iayp4OiV8--g=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Hi J T, we are very happy to have provided you with such a positive experience!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-09 06:34:06 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURsM0kzbjd3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":41,\"rank_absolute\":41,\"position\":\"left\",\"xpath\":null,\"review_text\":\"It's a nice place. Pretty secure and clean\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"2 years ago\",\"timestamp\":\"2023-11-30 08:14:03 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":6,\"photos_count\":2,\"local_guide\":false,\"profile_name\":\"TotallyNotDornVII\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/107003896902207947057\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURseEthRXRBRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDlxKaEtAE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUKocmNH26jIB5RvBnsFnOT-8QX5OwSjV-h-_zEZJy-L7De-wgO=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you again for taking the time to let us know how we did. We hope you have a great day!\",\"original_owner_answer\":null,\"owner_time_ago\":\"2 years ago\",\"owner_timestamp\":\"2024-11-09 06:34:14 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURseEthRXRBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":42,\"rank_absolute\":42,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Fast and accurate customer service. Amanda Bodie was extremely engaged and helpful getting us into our unit. Great use of unused space in our City that has been empty for many years. Keep up the good work Amanda\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-10-07 18:22:15 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":6,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Brett Parry\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/114316132069306310351\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaczRHRE1nEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDZs4GDMg%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVLirvph6wQod_v-HmZc9NYWcnvxb5WVROnVSsQyVTjigmngh8d=s64-c-rp-mo-br100\",\"owner_answer\":\"Thanks again for the recommendation, and have an amazing day!\",\"original_owner_answer\":null,\"owner_time_ago\":\"Edited 3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURaczRHRE1nEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":43,\"rank_absolute\":43,\"position\":\"left\",\"xpath\":null,\"review_text\":\"It was great! Nicole was amazing every time I called. If I ever have a need for storage in the future I will be back. Thank you!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-09-10 12:06:37 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":5,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Rhonda Santana\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/103227043328951679836\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaOXZlVVlBEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICZ9veUYA%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKa4B1s7qulo5GcQyTmrhwNtzPAHyFqQTLd3Hg_2JyrCrs-Zw=s64-c-rp-mo-br100\",\"owner_answer\":\"That\\u2019s great. Thanks for sharing this!\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNaOXZlVVlBEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":44,\"rank_absolute\":44,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-08-05 17:53:21 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":4,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Cathy Krueger\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/112654783905183897568\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwc2JYRVV3EAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICpsbXEUw%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIDPlN4C1r7pBEcx7MG4p52TDFz_2g-Tb9qTfvzFmQYit8gk6c=s64-c-rp-mo-br100\",\"owner_answer\":\"We appreciate your positive review about your recent experience with us!\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNwc2JYRVV3EAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":45,\"rank_absolute\":45,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I was charged for rental insurance even though I already have it. I e-mailed them proof of my insurance, but they didn't respond and continued to charge me. I called them, and they told me to e-mail my policy again. When they finally stopped charging me, I asked to be credited for the insurance fees. The woman who answers the phone there said she would ask her manager and get back to me. I called twice and left messages to follow up, but I never received a call back. Bad customer service. If it wasn't so much trouble, I would move my stuff out of there and find a different storage company.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-07-02 14:49:02 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":2,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Kugelblitz\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/106414647088857799623\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKellXLXFnRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICJzYW-qgE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXc6uhnY4QffPGUbDup1OQwwp0rPWBCmyBy3w9qYSiLIuKD8FeQ=s64-c-rp-mo-br100\",\"owner_answer\":\"We are working on this issue. Thank you for your patience.\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNKellXLXFnRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":46,\"rank_absolute\":46,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-05-24 16:17:07 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":9,\"photos_count\":5,\"local_guide\":false,\"profile_name\":\"Joanie Doyle\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/111483830458639382129\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4dzl5OV9RRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICxw9y9_QE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocK4a0AKGSE423keu3ffohJeTtoWEDZs-fwuuuq-1Mc7ocX-W0s=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for sharing this!\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUN4dzl5OV9RRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":47,\"rank_absolute\":47,\"position\":\"left\",\"xpath\":null,\"review_text\":\"The wonderful woman karla help me out was very understanding and very helpful thank you\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-05-05 13:11:33 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Lourdes Santiago\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/112414451041016178093\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURScDYtakpBEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDRp6-jJA%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLQa4SKCjOnz_hRwFurYzBZ3HemgUeQ6SiwcxyMvy6hrs8I4w=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for sharing this. We appreciate your business!\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURScDYtakpBEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":48,\"rank_absolute\":48,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Spaces were clean, access was easy, area well lit! Intro price of half off made it even better! Also being able to pay at the kiosk quickly is convenient.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-05-03 23:29:33 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":29,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Shalonda Morrow\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/100484749211363364971\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSeTZlU2NREAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDRy6eScQ%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjV9jFQS8xUVcIxVTNZmWAw9Q2r1Dn4O7J7zzF0P2bXJjft38vg=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Let\\u2019s find out what happened and get you sorted out. Please email me directly at info@storsafe.com.\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURSeTZlU2NREAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":49,\"rank_absolute\":49,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Absolute garbage. My account is set on autopay, but somehow they still charged me a late fee?? This place has been a mess ever since they took over. Save your money it\\u2019s not worth it. Customer service is never available, doors are always locked and no one\\u2019s there. Security systems are broken half the time. Going to be canceling my unit soon and getting my stuff out of here.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-04-07 15:25:03 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Olyvia Miller\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/113750443550515367477\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSOWRQTVpBEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICR9dPMZA%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocJS5F9T4JkbuiG9LrauArWFiFgAns9Ox-1j9H7LLWwGiM45-w=s64-c-rp-mo-br100\",\"owner_answer\":\"Sorry to hear about your experience. Please email info@storafe.com so we can resolve your concerns. \",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNSOWRQTVpBEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":50,\"rank_absolute\":50,\"position\":\"left\",\"xpath\":null,\"review_text\":\"The worse storage ever, they charge you over 3 payments in a month, terrible service ...\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-04-05 18:42:14 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":4,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Ahrt Karei\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/118354603888369086324\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSMmZQSHBnRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICR2fPHpgE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXW-wIg0V2k6meBvILqVDDDr8JgtjNrIOVhr-Hhdm_dJaEW_8ueJw=s64-c-rp-mo-br100\",\"owner_answer\":\"Sorry to hear you had a bad experience. Please email us at info@storsafe.com so we can get more details and attempt to make it right\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNSMmZQSHBnRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":51,\"rank_absolute\":51,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Amanda Bodie was awesome to work with. We had a problem with being charged fees for a protection plan through Storsafe after providing proof that we had sent a copy of our homeowners policy showing that our unit was covered by our policy. She took the time to look into the issue and resolved it with no problem. She was very helpful and very professional to work with. In this present era, people like Amanda are hard to come by! She is a real asset to Storsafe and I sincerely hope she is recognized as such!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-03-08 18:00:27 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Donna Elencik\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/107516938676139386291\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoanFxRVJBEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDhjqqERA%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLuvYdaxGCgg3FUOdOYRIqBRbILfkTBkblu9AWQzAByLgVmvw=s64-c-rp-mo-br100\",\"owner_answer\":\"Thanks for sharing this!\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURoanFxRVJBEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":52,\"rank_absolute\":52,\"position\":\"left\",\"xpath\":null,\"review_text\":\"What a bang up job this place is doing. Asked about getting a unit and where it's located and I was told by someone at the call center that they need to get a hold of a manager becuase they are just a third party. OK. SO how long will that take? Maybe put me on hold? No they will call you back......3 days later????\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-02-14 01:59:40 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":59,\"photos_count\":4,\"local_guide\":true,\"profile_name\":\"breadfan9\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/105424850077917612196\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNodm9EYk5nEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIChvoDbNg%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUDwIpEHM8uw3RQwES3HQ-fEHWkR2Uvoxcy29OQ1xP5bq2Itlk=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Sorry if you have had an unpleasant experience so far. What time did you call? We pride ourselves on a quick response-we have staff available locally 7 day a week?\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNodm9EYk5nEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":53,\"rank_absolute\":53,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Used to be pretty good back when it was Castle Storage, now it\\u2019s just a joke. They\\u2019re charging unnecessary fees, the keypads to get into the place don\\u2019t even work half the time, and there are times they\\u2019ll have the gate unlocked and open with no one even there. It defeats the entire purpose of paying for extra security. It\\u2019s not longer worth using.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2023-02-06 06:54:45 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":2,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":12,\"photos_count\":46,\"local_guide\":true,\"profile_name\":\"Olyvia Adair\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/104630459117524959626\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNobEstRjBBRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIChlK-F0AE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKtuo1UoKrFyLCFJqs2zy7UUheXja4b1WmWhrCKK7ziXKEj-g=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"I am sorry that you have had a bad experience. I do know that we recently have upgraded the security systems and due to the extreme cold weather have had some issues that have been rectified. Please email me directly at info@storsafe.com so we can reassure you of the security in place and additional features that have been added.\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNobEstRjBBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":54,\"rank_absolute\":54,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Nicole was amazing from the start to the end! Answered all my questions, and made the process very easy. Got my unit and the facility is clean and secure!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"3 years ago\",\"timestamp\":\"2022-12-06 14:52:00 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":7,\"local_guide\":false,\"profile_name\":\"MIchael Marin\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/110319068088384177836\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtemFlQmdBRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgID-zaeBgAE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWfalpXgObkaBjbzUb_0yB80uTZPIka--ZT5ShvY8NTtLfzCks=s64-c-rp-mo-br100\",\"owner_answer\":\"That\\u2019s great! Thanks for sharing this.\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:14 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUQtemFlQmdBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":55,\"rank_absolute\":55,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I have been trying to pay my bill for Franklin St. location and it keeps jumping to the Dyer location.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"4 years ago\",\"timestamp\":\"2022-09-10 05:02:17 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":36,\"photos_count\":11,\"local_guide\":true,\"profile_name\":\"Connie Allen\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/102035854465690382567\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNla28zaXlBRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICeko3iyAE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocI-ItUv0prSrjHsitDlLmA3QZDVjjihn7VNmainaXj2y4TZ_bE=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"It's always our goal to make things as effortless as possible for our customers, Connie, so we're saddened to hear you've been having technical difficulties trying to pay your bill. We're happy to assist you! Please reach out to us at mcinfo@mycastlestorage.com so we can help remedy the situation and get you squared away. -Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"4 years ago\",\"owner_timestamp\":\"2022-11-09 06:34:14 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNla28zaXlBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":56,\"rank_absolute\":56,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"4 years ago\",\"timestamp\":\"2022-08-01 19:39:17 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":15,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Terry Shoopman\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/113828500548476713012\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1aGFuWFpnEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICuhanXZg%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWOBqYCktUvJLuQsLN1H-2KGmBlWKrA6gGjCsdrDKEEemrO8yaV=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Terry, thanks for taking time to show your support. Feel free to contact us if there's anything you need. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"4 years ago\",\"owner_timestamp\":\"2022-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUN1aGFuWFpnEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":57,\"rank_absolute\":57,\"position\":\"left\",\"xpath\":null,\"review_text\":\"This place is a joke for one they close AT 4pm but yet they closed a half hour early for two they charged me a late fee even though our receipt says 10:07am and we rented for 6 hours and supposedly our end time was 3:30pm that doesn\\u2019t add up because that\\u2019s only 5 and a half hours not 6. And sense I was \\u201clate\\u201d they had to charge me an extra 20 dollars. This place has lost my business and so has Uhaul this will be my first and last time going thru either of them.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"4 years ago\",\"timestamp\":\"2022-05-04 15:24:05 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":13,\"photos_count\":1,\"local_guide\":false,\"profile_name\":\"Clara Kibler\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/111480001834533700635\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyOE4tRFZREAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgID28N-DVQ%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUSndsrGNb4SN83N5xXoHS7hyIHq2z4DeY2a5eIPct0TUOgIjUj=s64-c-rp-mo-br100\",\"owner_answer\":\"Clara, we're saddened to hear your experience with us didn't live up to your expectations. It's always our goal to provide an effortless experience for our customers, from offering U-Haul rentals to our excellent customer service. After reading through your feedback, it sounds like we were not on the same page when you rented your U-Haul with us as your contract was for six hours, but you were charged a late fee for returning the vehicle after only five-and-a-half. As you mentioned, something doesn't add up and we'd love to discuss this situation further, offline. Please feel free to reach out to us via email at mcinfo@mycastlestorage.com so we can ameliorate the situation amicably, and hopefully, make things right. -Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"4 years ago\",\"owner_timestamp\":\"2022-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUQyOE4tRFZREAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":58,\"rank_absolute\":58,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I have been trying to call all morning to all 3 phone numbers in the Michigan city office and no answers. I have left messages every time. I called the Dyer office and the same thing no answer and left a message. CAN SOMEONE PLEASE DO THEIR JOB AND ANSWER THE PHONE AND\\/ OR CALL BACK!!!! \\ud83d\\ude21 I drove a 1 1\\/2 one way yesterday to pay my bill and to get into my unit and come to find out the hours changed. I need to speak to someone before I make that long drive again!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"4 years ago\",\"timestamp\":\"2022-05-03 16:12:56 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":13,\"photos_count\":1,\"local_guide\":true,\"profile_name\":\"Christina Barker\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/102929265385698400604\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyNEpIekV3EAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgID24JHzEw%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUYTbbvjfxAbArTA6X83GoY2Hdacsbh5ooh4ClVgrl1I3UxxGeUmw=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Christina, we appreciate you taking the time to leave us this feedback. It's always our wish to ensure our customers are well-taken care of, especially when it comes to paying their bill, and it sounds like we just happened to be on our break during the time of your initial visit. Although we did try to return your call, unfortunately, we weren't able to get a hold of you when calling you back. Making such a long trek to pay your bill and to get into your unit can be frustrating, so we're grateful we could resolve your concerns after connecting with you in person. For future reference, our hours are Monday - Saturday 8 AM - 4 PM, Sunday 9 AM - 4 PM, with a lunch break from 11 AM - Noon every day. Thanks again for choosing us, and don't hesitate to reach back out should you need anything else at all. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"4 years ago\",\"owner_timestamp\":\"2022-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUQyNEpIekV3EAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":59,\"rank_absolute\":59,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"4 years ago\",\"timestamp\":\"2022-03-17 15:07:44 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":175,\"photos_count\":2079,\"local_guide\":true,\"profile_name\":\"BoNita \\u201cNita\\u201d Louise\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/110599901329327356227\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXN1B6ellBEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDW7PzzYA%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXi2T7GosA6ARtUo_u_zcV-XZRi9qT97EIDiYq-yG0kMYQ8Zzls-A=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"We appreciate you taking a moment to leave your review, Bonita! Give us a call if you ever need anything else. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"4 years ago\",\"owner_timestamp\":\"2022-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURXN1B6ellBEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":60,\"rank_absolute\":60,\"position\":\"left\",\"xpath\":null,\"review_text\":\"We used a uhaul was clean and compared to filling tanks for vechiles it was cheaper. Counter person was pleasant and helpful\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"4 years ago\",\"timestamp\":\"2022-02-14 06:45:58 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":3,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":47,\"photos_count\":20,\"local_guide\":true,\"profile_name\":\"Tinamarie Ussery\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/113400625712314215442\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtdjlmelZnEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDmv9fzVg%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUEByw9va_BMgbTmj3PNI2tjfIJu2PPSMEe0rIWkwvvf_7ltVL_uA=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Tinamarie, it's nice to see that, overall, you seemed to have a pleasant time with us. That said, if you have any thoughts on how we could've earned those last couple stars from you, let us know. Thank you. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"4 years ago\",\"owner_timestamp\":\"2022-11-09 06:34:14 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURtdjlmelZnEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":61,\"rank_absolute\":61,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Only thing I don't understand is with all the security they don't have more available hours to enter I can't hardly go in and out cause I work during these hours\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"4 years ago\",\"timestamp\":\"2022-01-04 19:47:44 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":15,\"photos_count\":1,\"local_guide\":false,\"profile_name\":\"Bear Bait\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/103118434443881395319\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtMWNYdUpnEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICm1cXuJg%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVLITrhMnNGlZTSFdSnhplETkMTpg-jqzV8FHVXwIaTur3gTTQc=s64-c-rp-mo-br100\",\"owner_answer\":\"We appreciate your support, and we're truly sorry for any inconvenience you've experienced due to our hours. If there's anything we can do to help, just let us know. -Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"4 years ago\",\"owner_timestamp\":\"2022-11-09 06:34:17 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNtMWNYdUpnEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":62,\"rank_absolute\":62,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-10-26 16:46:05 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":2,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":21,\"photos_count\":30,\"local_guide\":true,\"profile_name\":\"Jonah Krueger\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/111994637560840950580\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHbXZlUEhREAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICGmvePHQ%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUs-CwvyUHfu6wxzd8aZwl_9LbZRjQJ9K9IyLwB1MhjOv3vElUt=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Jonah, we appreciate your support and hope you'll choose us again if you need another storage solution in the future. -Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNHbXZlUEhREAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":63,\"rank_absolute\":63,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-10-23 08:02:34 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Brittany Bolde\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/110148800386874035568\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHM09PYzN3RRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICG3OOc3wE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWzN0TE1gkgybxcYDIeClejqtwGzuZPwBn46-wTGaC1mqk30pp0=s64-c-rp-mo-br100\",\"owner_answer\":\"We're happy to see your excellent review, Brittany! Feel free to reach out if you ever need anything else. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNHM09PYzN3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":64,\"rank_absolute\":64,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-10-03 12:56:21 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":11,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Tammy Grater\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/106496477500054034238\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2aWY3TmpRRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgID6if7NjQE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocJHBYr3P51_yUZnJmtB6uNKEtIZhGXaMxl4TcJjJm5oI1IMxQ=s64-c-rp-mo-br100\",\"owner_answer\":\"We're grateful for all your support, Tammy! If we can assist you with anything, don't hesitate to reach out. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUQ2aWY3TmpRRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":65,\"rank_absolute\":65,\"position\":\"left\",\"xpath\":null,\"review_text\":\"The heavy set, light complexion guy with braids was so rude. Not only did he charge me extra he refused to provide manager information. Very disappointed and offended\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-10-01 17:06:32 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Killuanaz Z\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/110139883659716466185\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2d2ZuaDJRRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgID6wfnh2QE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIXStros6lOWVcF5GD8jQk_1dB_T13ESVy7tGw6vKtli_H8FQ=s64-c-rp-mo-br100\",\"owner_answer\":\"Killuanaz, we appreciate your feedback and are surprised to hear you weren't treated as you'd expect on your last visit with us. We never want to offend our customers and are disappointed one of our staff treated you in an unseemly way. It's never our wish to charge our customers more unless it's warranted -- we'd love to hear more about your experience. As well we'd like to include that said employee has not been with us for over a year. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUQ2d2ZuaDJRRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":66,\"rank_absolute\":66,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-09-26 00:09:47 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":213,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Lemmie \\u201cLemwine\\u201d Daniels\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/112984598464113824642\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2aXFtOGNnEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgID6iqm8cg%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocJQTVK2gEuN_tZNO7Mjd2mFPQe0b2NdMqMIfSA2h39_rzSyOQ=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"We're grateful for the excellent review, Lemmie! Please just give us a call if we can assist you with anything. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUQ2aXFtOGNnEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":67,\"rank_absolute\":67,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-07-31 03:59:30 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":35,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Patricia Jenkins\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/116411561734983342336\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhdHBqZ3N3RRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICatpjgswE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIE_nECtefnPpaP_3eD4VCJZ-uy56mvig6OoN-1n11GWle6Ww=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"We're happy we could help, Patricia! If we can ever lend a hand with anything, feel free to get in touch. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNhdHBqZ3N3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":68,\"rank_absolute\":68,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-07-30 01:01:03 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":307,\"local_guide\":true,\"profile_name\":\"Ruslan Stepaniuk\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/107244320498837569245\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNheHRMdUR3EAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICaxtLuDw%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWMS_yu2LhFS_63Mc9Yxei3iVYFdeFzQB5R8QlKEGeV_4WGE9iRsQ=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Ruslan, we're grateful for all your support! Give us a call if there's anything you need. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNheHRMdUR3EAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":69,\"rank_absolute\":69,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Just a.empty.garage to put stuff in. Basic. But exactlywhat i needed at a.decent.price\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-07-26 11:50:20 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":4,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":42,\"photos_count\":6,\"local_guide\":true,\"profile_name\":\"Stanley Coles\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/104479293007266247323\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhZ3N6T3dnRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICagszOwgE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVxjMqfWVx6woyXWzNA8hbxBMxAGh7g7B5ij4CTSH9yr1eXDoOz-g=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"We're glad you found what you needed, Stanley. Let us know if we can do anything else for you! - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNhZ3N6T3dnRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":70,\"rank_absolute\":70,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I would provide this business with 0 stars if possible. The customer service I received was disgraceful. I rented a Uhaul and was treated like I was incompetent and belittled by staff. I was moving and made a reservation and was not informed that the company would be closed on Saturday and thus was made to get the truck before end of business on Friday. I set a reservation earlier in the week and the information was not finalized. I was set to pick up the truck up Saturday and received the call on Friday afternoon while I was in another city, being informed that I needed to pick up the truck by 4PM Friday. Pickup times were not discussed but after speaking to another Uhaul dealer, they checked the system to find out that I had a reservation to pick up the truck on Friday at 3PM. The tone, communication, and overall service I received was distasteful. Upon arriving Friday to pick up the truck, the business was closed at 2:30PM, so I waited, gave them a call and left a message. After waiting, a young man showed up, I've never done business with Castle, so I did not know who was walking into the building. Upon receiving a call back, I asked if everything was ok and good to go, I received a response of, \\\"Yeah. You didn't see me walk in?\\\", in a disrespectful tone. Again, I have never done business with Castle, this was my first and last time. Unfortunately, as I needed to use their Uhaul, it was a holiday weekend, and no other reservations that I needed were available, I still reserved with Castle. I asked if the reservation could be adjusted as I would need the truck for 2 days instead of 1 and I was told no, thus, potentially accruing additional fees that were not allocated for initially. Again, the customer service I received was pathetic. I will not patronize Castle again and I am making sure that everyone I know does the same.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-06-04 20:05:34 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":5,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Dominique Edwards\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/113866355697418193921\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxeHVYQU1REAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICqxuXAMQ%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWICNDHJRy_NRL3s37duPFI9ZBoQApxk-EAjzo2kkCokNHXA5y-cw=s64-c-rp-mo-br100\",\"owner_answer\":\"Dominique, we're concerned to see your review. This certainly isn't the quality that we aim for here, so we'll be looking into this right away. We want every customer to be happy with our customer service, and I apologize if that wasn't the case this time. We can assure you we'll be looking into this further. -Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNxeHVYQU1REAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":71,\"rank_absolute\":71,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-02-15 04:34:26 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Arthur Mallo\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/111062185400813356702\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5aDRqd3RBRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICyh4jwtAE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIjkBB19B82txuHtNeShIr562iXr5qrgPFZFZWdSe1tR9XAwA=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"We appreciate you taking a moment to leave this review, Arthur. If we can lend a hand in the future, don't hesitate to give us a call. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUN5aDRqd3RBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":72,\"rank_absolute\":72,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Clean environment. Good experience\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"5 years ago\",\"timestamp\":\"2021-01-12 23:53:11 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":36,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Amanda Wroblewski-Wehrle\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/106499202188913051570\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTdDhYU2RBEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDSt8XSdA%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocJmfwZ3vO7kKOpKycf9XpQQTX0HMXOOdWR7_92NFsK3H8y3ZwVe=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for taking a moment to leave this review, Amanda. If you ever need anything, please feel free to give us a call. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURTdDhYU2RBEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":73,\"rank_absolute\":73,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Great place! Answer all of my family questions and provided great service.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"5 years ago\",\"timestamp\":\"2020-12-07 17:09:46 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":8,\"photos_count\":1,\"local_guide\":false,\"profile_name\":\"tanzania brown\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/105973341023631535084\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpcWVMSnN3RRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDiqeLJswE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIM-L-tfXK-LYMLgkSw1FCMvR19As1-qq5X96r6QPP8haLnpQ=s64-c-rp-mo-br100\",\"owner_answer\":\"We appreciate your support! If you need anything in the future, we're here to help. -Mary P., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURpcWVMSnN3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":74,\"rank_absolute\":74,\"position\":\"left\",\"xpath\":null,\"review_text\":\"I was in the process of moving and needed a place to store my personal belongings. I went to Castle Storage and was impressed on how clean and organized the facility was. I dealt with Anthony who really went above a beyond for me and my time renting at castle storage. I would use them again if i ever needed to store anything.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"5 years ago\",\"timestamp\":\"2020-12-07 17:09:38 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":11,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Zach Stanek\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/104703887307415692286\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURpcWVLeUdBEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDiqeKyGA%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUFjYJMS7ZJyj_jsXo44mRP_FgPbsIh3Plsz3mg6T11aoboN-D3=s64-c-rp-mo-br100\",\"owner_answer\":\"We know how important your belongings are to you, which is why and clean and organized facility is something you can expect every time you come by. It was my pleasure to help with your storage needs, and we'll always be here when you need us. - Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"5 years ago\",\"owner_timestamp\":\"2021-11-09 06:34:17 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURpcWVLeUdBEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":75,\"rank_absolute\":75,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Charged my daughter for 2 days when she turned her truck in 2 hours early.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 years ago\",\"timestamp\":\"2020-10-29 01:05:31 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":131,\"photos_count\":43,\"local_guide\":true,\"profile_name\":\"Idella Honey\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/106495675545761034479\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpcXR2bGZBEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICiqtvlfA%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjUNX5Or0ZrImVy5DYdqLUexcWjJMj_TAJh9yUJB2SpP9kSwXvei2A=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Idella, we apologize if your daughter believes she was overcharged. We aim to make all of our customers happy, so please reach out so we can discuss this further. -Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:17 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNpcXR2bGZBEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":76,\"rank_absolute\":76,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"6 years ago\",\"timestamp\":\"2020-10-19 14:45:25 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":4,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"A J\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/114745371494915081838\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpaVAyWjNRRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICiiP2Z3QE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVqVtIUfDdLW9ywvQIwT4DUae0AYylMO-nDVWQ16t3wiWlSIVK_Dw=s64-c-rp-mo-br100\",\"owner_answer\":\"Thank you for calling upon our team for your storage needs and services. If you can, please call us at (219) 262-5262 so we can learn more about how we can do better next time. -Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNpaVAyWjNRRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":77,\"rank_absolute\":77,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Terrible service\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 years ago\",\"timestamp\":\"2020-10-19 14:42:07 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Peggy Sue\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/115564461975386205810\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpaUwzNnVnRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICiiL36ugE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKwAe6PX-57bGXK2XB49dgwK-9n9UyBB7MVISPxEQN9s0-sIQ=s64-c-rp-mo-br100\",\"owner_answer\":\"Peggy, I'm sorry our service let you down. I wish I knew more about the situation so I could make some positive improvements going forward. If you have any feedback for us, do not hesitate to give us a call. -Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNpaUwzNnVnRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":78,\"rank_absolute\":78,\"position\":\"left\",\"xpath\":null,\"review_text\":\"The light complexion guy with braids was soooo rude. He was not helpful at all.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 years ago\",\"timestamp\":\"2020-10-19 14:34:43 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"AaMyiah Johnson\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/111840497008137291062\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpaU8zT3R3RRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICiiO3OtwE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjWIenc6mfiRx0efouSWC2jAgbNNBvRSZ6O-W-VGE3mHQbhBix4N=s64-c-rp-mo-br100\",\"owner_answer\":\"We apologize that your visit wasn't what you were expecting. We aim to provide all of our customers with great service, and if this wasn't the case, I apologize. I can assure you next time will be better. -Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNpaU8zT3R3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":79,\"rank_absolute\":79,\"position\":\"left\",\"xpath\":null,\"review_text\":\"If you value your things, I wouldn\\u2019t rent a unit from Castle Storage in Michigan City. We rented 2 units for around 6 months. When we went to go get everything out, there were mouse droppings and pee on everything and I\\u2019m pretty sure we brought mice back with us to our new house. My husband called to tell them they have a mouse problem just to be told they have traps out. No apologies, no offer to make things right.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 years ago\",\"timestamp\":\"2020-10-16 13:54:19 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Andrea Hoag\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/106433743274050998910\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDNzhibWpRRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDC78bmjQE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVj-QbtLEwokFWDpuHpjdpg8LQl0TRk4YldnlvN5jqstZcNcgSE=s64-c-rp-mo-br100\",\"owner_answer\":\"Andrea, we're concerned to see your review. This certainly isn't the quality that we aim for here, so we'll be looking into it right away. We want every customer to be happy with our units, and I apologize if that wasn't the case this time. We can assure you we'll be looking into this further. -Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURDNzhibWpRRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":80,\"rank_absolute\":80,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Do not rent UHaul from this place. Complete rip off and they charge you phantom fees well after you return it. They supposedly tell you about these fees but obviously they don't and then are super rude to you and are zero help. He then proceeded to give me a fake \\\"help\\\" number that was just a bunch of advertisements. They have to rip people off to stay in business. NEVER go here for any business\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 years ago\",\"timestamp\":\"2020-07-07 15:42:10 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":9,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Michael Cramer\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/107436069142127033690\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4M3Y3dWl3RRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIC83v7uiwE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjX4CNDcCSmxvToWPV2T-jN9bCImOxLI2ZVxMmUShOYJa-t6Xf9yYw=s64-c-rp-mo-br100\",\"owner_answer\":\"Michael, great customer service is what we're all about, and we're gutted when we miss the mark. If our services didn't meet your expectations, we'd like to apologize. Being apparent about our fees is a priority for us, and we would never give you a number to call that wasn't helpful. If you would like to discuss further, please reach out.
-Mary P., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:17 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUM4M3Y3dWl3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":81,\"rank_absolute\":81,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Trying to verify a reservation. Called this morning 3 hours ago, left a message . No call back.\\nPulled up at the building.\\nAn Audi parking outside, turned the sign over to closed, the locked the door when they saw us coming.\\nI only needed to verify so I knocked on the door. They turned off the lights.\\nI called, they picked up and hung up.\\nCalled back and the phone was off the hook.\\n\\nI\\u2019m only trying to verify my reservation... would take 1 minute of their time. Maybe 3.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 years ago\",\"timestamp\":\"2020-04-03 18:23:52 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":2,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":9,\"photos_count\":9,\"local_guide\":true,\"profile_name\":\"CRYSTAL JOANNE21\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/112443985357385554888\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjMC0tRUdnEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICc0--EGg%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXm5VLpy1ykZiiiCsp4_LaT_aXPCkcWFYM6B-pe6y07SxcDGRbr=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Crystal, we love helping everyone who comes to us, but of course, we have closing times. Ours happens to be early at 3 PM. We stick to our hours very strictly, especially now with the current pandemic. Regarding your phone call and message, I'm not sure what may have happened there. We're known for our great communication skills, so I'd love to speak with you more about what may have happened. Feel free to give me a call at (219) 262-5262. -Anthony E., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:21 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNjMC0tRUdnEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":82,\"rank_absolute\":82,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Great place\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 years ago\",\"timestamp\":\"2020-03-17 18:19:46 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":2,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Nlck Stroudstroud\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/103206708110662408953\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjNWFXaUpnEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICc5aWiJg%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLXtwfu9ESdHookIQC8Tg0tbZG4P7UOTyFB8IZx9DIV057ufA=s64-c-rp-mo-br100\",\"owner_answer\":\"Thanks so much for leaving this review, Nlck! If you need anything, just be sure to get in touch. -Mary P., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:21 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUNjNWFXaUpnEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":83,\"rank_absolute\":83,\"position\":\"left\",\"xpath\":null,\"review_text\":\"The customer service was great and the place was spotless clean. Also this place has good security on the unit as well.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 years ago\",\"timestamp\":\"2020-02-25 18:15:17 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":5,\"photos_count\":1,\"local_guide\":false,\"profile_name\":\"KA'VONDA RUSSELL\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/114442869695564972159\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzelBtbzVRRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDszPmo5QE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXErD7SdlX5wRbUqCAGc_nlwjM2N-Jx2b0NJODJHZ3WL9-aOOw_eQ=s64-c-rp-mo-br100\",\"owner_answer\":\"Kavonda, friendly staff that maintains a clean property makes any business better! Glad we got to help you with your storage needs. We appreciate your business! -Mary P., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:21 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURzelBtbzVRRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":84,\"rank_absolute\":84,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Very friendly staff!!! Property was very clean I will be renting from them in the near future.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 years ago\",\"timestamp\":\"2020-02-13 14:43:31 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":5,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Melinda Reyes\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/105195444397992915050\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzMF8zSTBBRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICs0_3I0AE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjX1APJQlWw6C8JLePBjTtEfGV2uhG3NR093C1MOW-_13gLP5gX5UA=s64-c-rp-mo-br100\",\"owner_answer\":\"Melinda, friendly staff that maintains a clean property makes any business better! Can't wait to help you in the near future. -Mary P., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:21 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNzMF8zSTBBRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":85,\"rank_absolute\":85,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Glad I stopped in here. They have everything I need to store my belongings!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 years ago\",\"timestamp\":\"2020-02-13 14:27:12 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":1,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Mary Patterson\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/104642413076342306751\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzMDQyLW1nRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICs042-mgE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjU4IkUi3TwEyxYrs83rzXa15XJzRe7Dnas6w_sJ987MRK1Rz7MX=s64-c-rp-mo-br100\",\"owner_answer\":\"Mary, I'm pleased that you liked our facility. We work hard to keep our facility operating smoothly, safe and secure. It was also good speaking with you about the manager position we have open. You certainly know your way about the business so your 5-Star review comes with experience and familiarity with other like businesses.\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:21 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNzMDQyLW1nRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":86,\"rank_absolute\":86,\"position\":\"left\",\"xpath\":null,\"review_text\":\"This is the best storage facility I have been with. The staff is friendly, helpful and this is the first facility that I have used that will take a partial payment for your rent. I highly recommend them!!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"6 years ago\",\"timestamp\":\"2019-12-14 16:20:20 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":3,\"photos_count\":null,\"local_guide\":false,\"profile_name\":\"Kelly Russell\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/102136175889095602588\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNaVBPN253RRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDMiPO7nwE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocJg-AG8tE-3MxFqHzHZ9PAXhdEMu6BjaB267gJeDu7JUWdVwq8=s64-c-rp-mo-br100\",\"owner_answer\":\"Your things are very important to us, Kelly, so it makes me smile knowing you feel you can keep your stuff safe with us! Whether it be freeing up some space in your home or bringing you a great storage deal, we're here if you ever need anything. -Tina D., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:21 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURNaVBPN253RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":87,\"rank_absolute\":87,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"7 years ago\",\"timestamp\":\"2019-10-30 16:33:02 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":6,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"C M\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/105526796372100007812\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwc3RtdmZBEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgID0stmvfA%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVszy4fnfa4YBPSueDX9NQeLKEqvcU6lFXWPWDdQFbE6zlF7n7e=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"We're grateful for the review, Chris. If there's anything you need, please feel free to reach out. -Tina D., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:21 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSUQwc3RtdmZBEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":88,\"rank_absolute\":88,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Really!! Didn't need to return the truck the next day@ 10 am. You were CLOSED!!!\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"7 years ago\",\"timestamp\":\"2019-09-12 20:30:20 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":2,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":137,\"photos_count\":10,\"local_guide\":true,\"profile_name\":\"Felecia Clark\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/117087973934622623481\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMweUtiQjlRRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIC0yKbB9QE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjXUzldodIzJVUWBEYTAU09oc2zL4E3YLNd16ogFDaZ7ZBbMyzs=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Felecia, we can not find a record of you in our system. Also, we are effectively a 24-hour store. We are open Mon-Sat 8-6 and Sun 9-4 plus there is an after hour key drop box (big orange box) that customers can use when the store is closed. Sorry to hear about your experience, but we can't verify you were ever a customer -- I hope this doesn't affect your opinion of us. Have a great day. -Tina D., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:21 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUMweUtiQjlRRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":89,\"rank_absolute\":89,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Staff is helpful and curtious\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"7 years ago\",\"timestamp\":\"2019-09-08 02:23:57 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":25,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Teri Olling\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/109914887563620878768\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVOV9TV3hnRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDU9_SWxgE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIJumoPYwO4v3eyDiw11YdeCUjQJ3wdKIHQU-KJDBTGeChkhw=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thanks for shouting out the staff, Teri! They make the entire renting process go smoothly. If you ever need anything else, be sure to give us a call. -Tina D., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:21 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURVOV9TV3hnRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":90,\"rank_absolute\":90,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"7 years ago\",\"timestamp\":\"2019-09-04 12:27:01 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":2,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":13,\"photos_count\":6,\"local_guide\":false,\"profile_name\":\"Mary Newson\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/109564366063927706041\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVeTQydzNRRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDUy42w3QE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocLC54vvjdzkCACBq5LzlcYpnhyqHwFsQk38qEnk4mQS172tBA=s64-c-rp-mo-br100\",\"owner_answer\":\"Mary, I would love to know what we could've done better to make your experience worth five stars. Feel free to give me a call at (219) 262-5262. -Tina D., Site Manager\",\"original_owner_answer\":null,\"owner_time_ago\":\"6 years ago\",\"owner_timestamp\":\"2020-11-09 06:34:21 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURVeTQydzNRRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":91,\"rank_absolute\":91,\"position\":\"left\",\"xpath\":null,\"review_text\":\"This uhaul return place is terrible. Horrible customer service. The owner was very rude. I would never rent or return from here again or get storage. DO NOT RECOMMEND.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"7 years ago\",\"timestamp\":\"2019-09-01 18:43:26 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":1,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":11,\"photos_count\":12,\"local_guide\":true,\"profile_name\":\"Megan Hutchinson (Meggs)\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/111584814319896398390\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVdlozdlJBEAE!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDUvZ3vRA%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVFj-wPv_caWpZ0ovmLr7_KgajZtwzskZn8fBCuJzXyFCkSfm0Sdw=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"New owners now\",\"original_owner_answer\":null,\"owner_time_ago\":\"3 years ago\",\"owner_timestamp\":\"2023-11-09 06:34:21 +00:00\",\"review_id\":\"ChZDSUhNMG9nS0VJQ0FnSURVdlozdlJBEAE\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":92,\"rank_absolute\":92,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Returned Uhaul trailer here. Good customer service other had take trailer off truck myself.\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"7 years ago\",\"timestamp\":\"2019-07-22 12:37:31 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":3,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":646,\"photos_count\":50,\"local_guide\":true,\"profile_name\":\"bill kyes\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/108588004173238764904\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVbk9pcV9BRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICUnOiq_AE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocKyHcVpXvvVgx0zb7LayWUx8uXBmdk2KY6uVX9-rvUpXaPBxg=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for the feedback, we appreciate your business. We only follow U-Haul dealer rules. Uhaul , as of June 1, 2019 does not allow its dealers lifting trailers for renters.\",\"original_owner_answer\":null,\"owner_time_ago\":\"Edited 7 years ago\",\"owner_timestamp\":\"2019-11-09 06:34:21 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNVbk9pcV9BRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":93,\"rank_absolute\":93,\"position\":\"left\",\"xpath\":null,\"review_text\":\"Easy in and out. Friendly knowledgeable service. U haul rental\",\"original_review_text\":null,\"original_language\":\"en\",\"time_ago\":\"7 years ago\",\"timestamp\":\"2019-04-08 13:19:36 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":56,\"photos_count\":1,\"local_guide\":true,\"profile_name\":\"Howard Phillips\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/107145403526281284441\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZNHBDUDB3RRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICY4pCP0wE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjVp0I5LqOkFUgUKe3E64ap_X6r0B-c1ZwPCtX1rrtlJRHgIyYCu=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you Howard, it is our pleasure, we appreciate your business.\",\"original_owner_answer\":null,\"owner_time_ago\":\"7 years ago\",\"owner_timestamp\":\"2019-11-09 06:34:21 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNZNHBDUDB3RRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":94,\"rank_absolute\":94,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"7 years ago\",\"timestamp\":\"2019-03-27 02:09:45 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":77,\"photos_count\":7,\"local_guide\":true,\"profile_name\":\"Tina Dil\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/104806695273267108679\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvbl9TSWxRRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgIDon_SIlQE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a-\\/ALV-UjW4SG22jeBMfhdU0EwiCiqTVk2WBQRbURoqNgA1Tw_umirhRcc=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you for your business\",\"original_owner_answer\":null,\"owner_time_ago\":\"7 years ago\",\"owner_timestamp\":\"2019-11-09 06:34:21 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSURvbl9TSWxRRRAB\",\"images\":null,\"review_highlights\":null},{\"type\":\"google_reviews_search\",\"rank_group\":95,\"rank_absolute\":95,\"position\":\"left\",\"xpath\":null,\"review_text\":null,\"original_review_text\":null,\"original_language\":null,\"time_ago\":\"7 years ago\",\"timestamp\":\"2019-02-16 15:31:36 +00:00\",\"rating\":{\"rating_type\":\"Max5\",\"value\":5,\"votes_count\":null,\"rating_max\":5},\"reviews_count\":65,\"photos_count\":null,\"local_guide\":true,\"profile_name\":\"Sally Callahan\",\"profile_url\":\"https:\\/\\/www.google.com\\/maps\\/contrib\\/101936159351567561805\\/reviews?hl=en-US\",\"review_url\":\"https:\\/\\/www.google.com\\/maps\\/reviews\\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvN3VPQW5BRRAB!2m1!1s0x0:0x92b265953632a279!3m1!1s2@1:CIHM0ogKEICAgICo7uOAnAE%7C%7C?hl=en-US\",\"profile_image_url\":\"https:\\/\\/lh3.googleusercontent.com\\/a\\/ACg8ocIXneEkOGRgC8FwqoK6qQ8wbW4zbIMAni6v2udc99bicySkag=s64-c-rp-mo-ba12-br100\",\"owner_answer\":\"Thank you Sally, it is our pleasure to serve you. Thank you for your business.\",\"original_owner_answer\":null,\"owner_time_ago\":\"7 years ago\",\"owner_timestamp\":\"2019-11-09 06:34:21 +00:00\",\"review_id\":\"ChdDSUhNMG9nS0VJQ0FnSUNvN3VPQW5BRRAB\",\"images\":null,\"review_highlights\":null}]", "manager_email": null, "regional_manager_email": "michigancity@storsafe.com", "unit_desc": null, "call_center_number": null, "calcumate_code": "\r\n", "smart_tech_fee_disclaimer": null, "call_center_hours": null, "is_wait_list": 0, "review_count": 95, "last_rent": null, "url_slug": "indiana/michigan-city/franklin-street", "location_header": null, "review_header": "Customer Reviews", "canonical_url": "https://www.storsafe.com/storage-units/indiana/michigan-city/franklin-street", "location_script": null, "status": "Published", "facebook": null, "twitter": null, "instagram": null, "yelp": null, "is_site_link": 1, "disc_lock_price": 0, "disc_lock_tax": 0, "weekly_unit_fee": 0, "use_api_additional_fees": false, "discount_info": null, "users_id": 501, "prelaunch_bit": 0, "prelaunch_content": null, "updated_at": "2026-11-09T06:38:39.000000Z", "meta": { "google_maps_url": "https://maps.app.goo.gl/jmj2dXv5vrvd2jmw6", "wistia_file_name": "", "virtual_tour_desc": null, "bcc_rental_confirm": 1, "bottom_seo_section": "

StorSafe\u00ae of Michigan City: Franklin Street

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The Ultimate Logistics Hub Near I-94

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\r\n When you\u2019re running out of room, you need a storage partner that\u2019s\r\n easy to reach and even easier to use. StorSafe\u00ae of Michigan City is\r\n perfectly positioned at the junction of Franklin Street and East\r\n Harrison Street, tucked right between Ames Field and Gandara Park.\r\n

\r\n

\r\n With lightning-fast access from Interstate 94, we are the go-to spot\r\n for anyone coming from Mount Baldy, Pottawattamie Park, or a shopping\r\n trip at the Lighthouse Place Premium Outlets. Whether you're a local\r\n resident or a business on the move, we provide the ground-floor power\r\n you need to clear the clutter.\r\n

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Climate Control & Loading Bay

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\r\n Indiana weather doesn't play fair, but our facility does. We\u2019ve\r\n engineered this location to handle the elements so you don't have to:\r\n

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24/7 Access for Your Michigan City Lifestyle

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\r\n Your life doesn't stop when the sun goes down, and neither do we.\r\n

\r\n\r\n\r\n

SMART Solutions for Local Businesses

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\r\n Whether you\u2019re a contractor near Franklin Street or a retailer at\r\n the outlets, we serve as your professional off-site warehouse:\r\n

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Experience the SMART Way to Store
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\r\n Ready to take control of your space? Use our online size guide to\r\n find your perfect fit and rent your unit in minutes.\r\n

\r\n

\r\n Reserve your Michigan City climate-controlled unit online today and\r\n start storing on your own schedule!\r\n

\r\n

\r\n For additional out-of-the-box ideas on self storage, visit our\r\n storage tips and FAQ pages. To rent or reserve your StorSafe\u00ae Self\r\n Storage in Michigan City unit, give our team a call.\r\n

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